EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 9
Milan, Lombardia 4
London, England 3
Rio de Janeiro, RJ 3
Birmingham, England 3
Watford, England 2
Maringá, PR 2
Naples, Campania 2
Larrey, Bourgogne-Franche-Comté 2
Genève, GE 2
Merlo, BA 2
Montréal, QC 2
Paris, Île-de-France 2
Valencia, Comunitat Valenciana 2
Newcastle upon Tyne, England 2
Lorgues, Provence-Alpes-Côte d'Azur 2
Bengaluru, KA 2
Alcobendas, Comunidad de Madrid 1
El Segundo, CA 1
Cahors, Occitanie 1
Lindlar, NRW 1
Croydon, England 1
Raleigh, NC 1
Reading, England 1
Vancouver, BC 1
São Bernardo do Campo, SP 1
El Chaco, Provincia de Napo 1
Coventry, England 1
Milton Keynes, England 1
Saint John, NB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • SlyDive700 Andrew Johnson (@SlyDive700) reported

    @EAPlay @EA @EAHelp Having issues with EA Desktop APP. Its stuck on BETA login which is blank for some reason.

  • Cc102601 Connor Constantine (@Cc102601) reported

    @EAHelp hey I can’t download anything from file share, just secured my ps5 and would like to start a franchise with updated rosters, any way to fix this?

  • LewisNichols98 Lewiis98 (@LewisNichols98) reported

    @EAHelp I have a card on my UT that’s been changed from tradeable to untradeable... is this a bug and can you fix it ?

  • benjo7635 benjo7635 (@benjo7635) reported

    @EAHelp due to lag and disconnect in fifa 21 i lost 5 games on squad battle about 6 k points and 1 fut draft please replace this for me

  • JonathanMama2 Jonathan Mama (@JonathanMama2) reported

    @EAHelp I had a rare mixed players pack or something like that from the uefa marquee match ups sbc and I opened it but it said there was an error in the store and went I went back on it was lost. I checked my club and nothing new has come on. Please help.

  • theesammygirl samantha (@theesammygirl) reported

    @EAHelp is there a issue again with origin ? I cant log in and i tried everything..

  • TomPrice92 Tom Price 👑 (@TomPrice92) reported

    @EAFIFADirect I’m having trouble buying Fifa points. Can you help? @EAHelp

  • MargedsPalace 🌷Marged🌷 (@MargedsPalace) reported

    Hi, I am not able to go online on origin. My wifi is working perfectly fine. I have tried restarting my computer but it’s not working @EAHelp

  • xDoomchickenx Doomx (@xDoomchickenx) reported

    @EAHelp my bad, it was just server issues, its fine now. thanks!

  • N_Hebert6 Nathaniel Hebert (@N_Hebert6) reported

    @EAHelp When I try to press download community files, it loads for a minute then gives me an error message. I’ve already restarted my Xbox and madden, and even reinstalled it, and it still won’t work. If you could help I’d appreciate it. #madden #eahelp #franchisemode

  • viniciusale Vinícius Monteiro (@viniciusale) reported

    @datjarebear @EAHelp So funny to see this EA Help completely lost in this problem, it sucks for them too.

  • ADITYAKHOKHAR7 ADITYA KHOKHAR (@ADITYAKHOKHAR7) reported

    @EAHelp I reinstalled the game. I login my id on different devices also. I cleared cache and restarted. But it doesn't solve the issue. What should I do now. Currently I am using ASUS ZENFONE MAX PRO M1 WITH ANDROID 10.

  • swisher_nick Nick Swisher (@swisher_nick) reported

    @EAHelp @mfetzer21 I’m having the same issue now! Support is not getting back with me.

  • LEChapman11 Lewis Chapman (@LEChapman11) reported

    @EAHelp @EASPORTSFIFA When's the bloody game going to be fixed?! It doesn't work!! People have paid loads of money for a piss poor effort at making a game, it's diabolical, and your customer service is non existant, absolutely useless

  • inotamh Toni 🐼 (@inotamh) reported

    @EAHelp Thanks, I haven’t had the chance to get back to you today, nor have I played as I only play in the evening so I am unsure if the issue is still persistent but it has been going on for a few days now so I’ll have a look at the troubleshoot guide and get back to you.

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