Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 38
Paris, Île-de-France 29
Madrid, Comunidad de Madrid 27
Bogotá, Distrito Capital de Bogotá 27
Sturgis, MI 23
London, England 22
Stoke-on-Trent, England 21
Barcelona, Catalunya 15
Mexico City, CDMX 14
Montréal, QC 13
Manchester, England 11
Medellín, Departamento de Antioquia 10
São Paulo, SP 8
Toronto, ON 8
Sydney, NSW 8
Nottingham, England 7
Reading, England 7
Santiago, Región Metropolitana 6
Guayaquil, Provincia del Guayas 6
Bristol, England 6
Québec, QC 6
Derby, England 5
Quito, Provincia de Pichincha 5
Valencia, Comunitat Valenciana 5
San José, Provincia de San José 5
Zaragoza, Aragon 5
Guadalajara, JAL 4
Belo Horizonte, MG 4
Fort Worth, TX 4
Melbourne, VIC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • noochtom Thomas Antonucci (@noochtom) reported

    @Outlook FIX OUTLOOK from your latest update. Everything possible on my computer is up-to-date and WAS working beautifully. Then i had to update Microsoft Office programs, which has made Outlook almost unusable its so slow. WHY did you change anything! FIX IT NOW

  • samuelali Samuel Ali (@samuelali) reported

    @onedrive Followed closely by helping people find files like @Outlook .pst's who's mapping is broken when the path gets changed via OneDrive's Known Folder Move

  • reidgm reidgm (@reidgm) reported

    @TaraSlone @Outlook @Apple Use a paper day timer to write down appointments and meetings. And it has the added benefit of not breaking if you drop it.

  • rabidxuan JuanX (@rabidxuan) reported

    @LocatiM @Outlook Hello Michele, may I ask what is the ransom you are talking about? I'm having the exact same problem and searching for solutions. thanks!

  • JacobU1998 Jacob Underwood (@JacobU1998) reported

    @Outlook @Microsoft I’m having trouble accessing my outlook email and I desperately need to get into my email and log into my computer, I have important family photos from over 100 years ago on that computer. Please reach out and help me regain access to my account.

  • Hanan_Farhat_ حنان فرحات (@Hanan_Farhat_) reported

    @Microsoft365 @Outlook I'd love to, but my email won't sign in. Can't find the email 😕

  • D0cB3y D0cB3y (@D0cB3y) reported

    Hi @AuthyHelp! I'm having trouble trying to reset my account, I can't install authy (it seems multi device is not enabled on my account), I don't receive the email on my @Outlook account, can you confirm the reset email was sent?

  • Artex_7 Matthew Davison (@Artex_7) reported

    @Outlook Hi, my emails won't send and keep going into my drafts. is there a way to fix this?

  • halkitzmiller Hal Kitzmiller (@halkitzmiller) reported

    It is baffling how in 2021 Hotmail and outlook contact photos are broken @Outlook

  • snappzin Snappzin (@snappzin) reported

    Hey, @Outlook i would like to sign in on my account without taking this too long. I provided everything i know about the account. HELP PLEASE

  • AZadarski Andrew Zadarnowski (@AZadarski) reported

    @TaraSlone @Outlook @Apple One method I use is rather than accepting a meeting invite on my phone I flag it in my inbox as a reminder to action it next time I'm at my desktop, otherwise it would quickly get buried. It's solutionism, but it's at least it's a workaround to the Apple calendar issue.

  • bergrbergr Sean Berger 💛❤️🏹 (@bergrbergr) reported

    I enjoy the new-ish @Outlook for Mac update, but whatever they did with this update to search results is a step backwards from the existing feature that was perfectly fine and reliable. Search results are absolutely broken in the new version.

  • raquel2427 rachel (@raquel2427) reported from Balderton, England

    Is Microsoft outlook down not received any emails for 4 days now? Help @Microsoft @Outlook

  • avocate3afraise Josette ✨ (@avocate3afraise) reported

    Dear @Outlook i have a problem!

  • pataijozsef Joe Patai  (@pataijozsef) reported from Eger, Heves megye

    The @Outlook desktop app after 2 days still says “This folder has not yet been updated” for the group folders. I did try to uncheck the cache and restart the program several times, but no change! The OWA working great! Maybe a feature update will solve this problem?!

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