Sasktel Outage Report
Why is my Sasktel service not working?
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If you are having issues, please submit a report below.
Sasktel (Saskatchewan Telecommunications) offers mobile and landline based communications services to businesses and individuals in in Saskatchewan. Services include mobile phone and mobile internet as well as broadband internet, dial-up internet and internet TV (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Sasktel reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Sasktel. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Sasktel compensate me for the outage?
The recent Sasktel outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Sasktel if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Sasktel has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Sasktel users through our website.
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Internet (49%)
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E-mail (38%)
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TV (5%)
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Phone (5%)
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Wi-fi (3%)
Live Outage Map
The most recent Sasktel outage reports came from the following cities: Regina, Moose Jaw, Calgary, Saskatoon, Edmonton, North Battleford, Yorkton, Medicine Hat and Prince Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Regina |
Internet | |
| Regina |
Internet | |
| Moose Jaw |
TV | |
| Calgary |
Internet | |
| Saskatoon |
Internet | |
| Edmonton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sasktel Issues Reports
Latest outage, problems and issue reports in social media:
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Caracticus Thirdaisi
(@Caracticus) reported
@TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.
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SaskTel Support
(@SaskTelSupport) reported
2:25 PM: There is an outage currently impacting SaskTel Internet, Wireless, Landline at Emma Lake and Missinipe. SaskTel crews are working to restore service as quickly as possible, however due to extensive damage and safety concerns there is no estimated time of repair.
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Melanie Wiley
(@uofswiley93) reported
@cougsta I use quarter after and quarter to. I'll also use 10 and 20 after/to, but never half past. We had digital clocks on the landline (standard 90s Sasktel phone) and the alarm clocks. The main clock in the kitchen was analog. I think it's mostly a matter of how your parents talk.
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Unicorn DirtFarmer
(@DirtFarmerMcB) reported
@StatManford As a @SaskTel customer I am willing to try anything...
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Thom Weir
(@AgFeedsTheWorld) reported
@SLangeneggerCBC We listen to the morning addition on Sasktel Max. Channel 800. Every morning around 7 o’clock, the service is dropped. I can’t recall the last time we listened to the entire 7 o’clock news. All other MAX stations work so would guess it is on your end. WTF
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Nils Sorensen
(@NilsSorensen) reported
@tammyrobert SaskTel has entered into an agreement with Samsung for all 5G network deployments, thankfully.
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SaskTel Support
(@SaskTelSupport) reported
07:18 AM: There is a service outage in Prince Albert and surrounding areas due to a forest fire. This will affect all SaskTel services in these areas. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
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Максим
(@babyicanchange) reported
@ctvsaskatoon There was a director in it tech support at sasktel adamantly conviced the oriole on a hat @gorlab wore was for the toronto blue jays. Legend has it, he’s a janitor now and uses lysol wipes as swiffer refills.
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Sean Edwards
(@EdwardsAcres) reported
from
Raymore, Saskatchewan
@TheChadColby Pretty horrible. 4 miles from sasktel tower and takes forever to load anything.
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💜🔥💜Knightshade2.0💜🔥💜
(@AdraFinnie) reported
So SaskTel has ****** up again I owe them a **** load of money 💸💸💸💸💸💸💸💸💸💸💸💸💸💸 They are supposed to take the money automatically but they never this time I got the bill email form which is how I've had it setup to begin with
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Heather J
(@hjz1980) reported
Really hoping @SaskTel @SaskTelSupport get this issue fixed sooner than later. I've used 5GB data in the past two days using my phone as a hotspot for work. Glad the data limits have been waived too. #skoutage
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Todd
(@ToddSaskatoon) reported
@zaheedonism @StoonTribalCncl @SaskTelCtr Maybe.. they have some mobility issues and are too proud to go in a wheelchair. So SaskTel Center to me seems as though it'll be too big for them to easily get to an appointment.
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SaskTel Support
(@SaskTelSupport) reported
7:40 PM: There is an outage currently impacting SaskTel Internet and Wireless services in La Ronge. We are working to fix this as quickly as possible and will update this post when more info is available. #skoutage
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Shereice Harker
(@HarkerShereice) reported
@SaskTel for the love of god can you please fix my cable box that keeps shutting off every time I sit down to watch? I have called in 4 times. Nothing works!
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차사랑
(@WMCeDdPRh9TAU8h) reported
@canadapostcorp hi I sent an internet service modem to the sasktel, but I lost my tracking number. All I have is the post office return number. Could you help me to get my tracking number, please?
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CryptoMinerKevin
(@demonskyy1) reported
@SaskTelBusiness @PlayMelfort sasktel blows. I will never again give this company money :)
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Bailey M Wright
(@BaileyDoubleU) reported
@SaskTelSupport Is it still down for Melville? Having issues with our wifi and don’t know if it’s us or Sasktel that’s the problem
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Mark Poppen 🇳🇱🇨🇦
(@MarkPoppen) reported
from
Domremy, Saskatchewan
@harrbca @SaskTel We've been with @MyAccessCA for forever and had some trouble here and there on an account level but their service has been stable. Too bad it's only 25/3. In this day and age, 3mb up is pretty marginal. The price is also pretty ridiculous.
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Brad Harrison
(@harrbca) reported
@MarkPoppen @SaskTel I had my preorder in as soon as I got the invite. I really don't want to switch the service as @Sasktel has been a solid connection. Unlimited without throttling is working great this last month. I wish SaskTel would make it permanent.
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Girl's Name
(@stephanelbow) reported
So apparently my cell phone bill hasn't been going through for 3 months but Sasktel just decided not to notify me. What ********.
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Alt-Left EastEnder
(@altleft_eastend) reported
@RintoulRiley @MatthewGreenNDP @feesR2damnhigh The problem with public monopolies like SaskTel or MTS is historically those assets often end up in the hands of evil monopolists like Bell anyways. Always through a dubious bargain-basement priced acquisition approved by a regulator the monopolists influence or control. (1/2)
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Adam Duke
(@AP_Duke) reported
@sportsheilman Support our Crowns. I only get chips implanted that operate on the SaskTel network.
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Trey
(@trey_daelick) reported
@TheChadColby Absolutely brutal. If I put my phone in my pocket I lose service 8/10 times. It is beyond frustrating. @SaskTel
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Zucchini Drew
(@Parchewskyyy) reported
@realKayP Yeah I recall people in BC/AB getting shafted with auto insurance/plates. I’m sure other places have better service/prices than Sasktel though. I’m just too lazy to make the big switch
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Brad Harrison
(@harrbca) reported
@MyAccessCA @MarkPoppen @SaskTel Do you have service outside of Saskatoon? Just checking.
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BohBear
(@OhNoItsBoh) reported
If I never have to deal with Sasktel and their garbage rural internet again it’ll be too soon, you guys need to do better.
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d
(@Figmewton) reported
@JTNorquay I'd rather have Sasktel than Bell, Tellus, and Rogers tbh since at least they fund internet infrastructure. These companies are parasites that add nothing to the country and provide subpar service at a high price. Canada has to nationalize internet if we want high quality service
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DeKay
(@MegaDeKay) reported
@SaskTelSupport @SaskTelSupport The possibility it might be a network issue wasn't even raised on your side. I forced that, and then it started working again. For two hours. Then I called again to learn crews were dispatched to the tower because of a hardware failure. This is on @sasktel 100%.
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李伊萌
(@tIsCqyf9wN6Dyhv) reported
@SaskTel Is it any issue with the internet? Can't connect from midnight, reset a couple of times, still does not work.
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ee_lay_n
(@ee_lay_n) reported
@SaskTelSupport After 2 1/2 years of using my web domain, suddenly all emails I send to sasktel clients (a lot of them) bounce back "Connection originating from an IP address with a poor reputation." I need to be able to email these people. Please advise