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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeofkorea
    Mike Raymond (@mikeofkorea) reported

    No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

  • viewfromalake
    Anne Kostalas (@viewfromalake) reported from Montréal, Quebec

    @Skype both me and husband woke up to Skype sign out, passwords not accepted and now blocked. WTF? Only way to contact my 96 year old mum in England. Help?

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I have the translator turned on and it's only working for the other person. The notifications appear in English but the actual conversation is showing the original language. How do I fix this?

  • AndyTucker80
    Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

  • gmpoet_
    It's Michael, really. (@gmpoet_) reported

    @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • ukitspecialist
    Steve Green (@ukitspecialist) reported

    @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

  • DasJyotishko
    Jyotishko Das (@DasJyotishko) reported

    @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

  • JazzShaw
    Jazz Shaw (@JazzShaw) reported

    Been going down a rabbit hole. Anyone know (from experience, not the lies published online) how to cancel your @Skype account and stop them charging you without them threatening to cancel your @Microsoft account? Such a scam and it's almost impossible.

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

  • jimmytighetighe
    Jimmy Tighe (@jimmytighetighe) reported

    Hey, @ATT, I'm currently abroad and trying to get a hold of you to help unlock my device. Been trying to call through @Skype

  • TheKoolKoolKatt
    Kattarina Nekomia_PNGtuber_Pushing for Affiliate (@TheKoolKoolKatt) reported

    @HimeMysti @Skype Sadly Skype already shut down on may of 2025… there’s Slack and TeamSpeak but I have no idea how teamspeak works

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