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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeStarkXXX
    JadeStark 🖤🐺 (@JadeStarkXXX) reported

    @Msbitchtaylor @angelina__glass @Skype i was so annoyed that i almost screamed into the phone that i was going to find out where they are located and… 😬 i have anger issues lmao

  • bizcochada
    Bizcochada (@bizcochada) reported

    @Skype what is you US support number? I need to TALK to someone about an issue I’m having

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • David30193807
    Dave (@David30193807) reported

    @wanderleihuttel @Skype @Microsoft sorry about that mate,I also had same issue😥support team couldn't help me but thanks to metafix_101 0n Instagram and telegram he helped, me reach out to him.

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • viewfromalake
    Anne Kostalas (@viewfromalake) reported from Montréal, Quebec

    @Skype both me and husband woke up to Skype sign out, passwords not accepted and now blocked. WTF? Only way to contact my 96 year old mum in England. Help?

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • bluelionman
    Noel Symonds (@bluelionman) reported

    @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

  • JayBPanchal1
    Jay B. Panchal (@JayBPanchal1) reported

    Is @Skype @SkypeSupport down?

  • marc_lee123
    Marc Lee (@marc_lee123) reported

    @Skype your services have been down for almost a week? I can call my friends and family on their land line or mobile using my credit. I have now missed my mum's birthday and my parent's anniversary This is unacceptable!!

  • DouglasMac77
    Douglas Macdillen (@DouglasMac77) reported

    @mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • misa0301
    misa (@misa0301) reported

    @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

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