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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • marc_lee123
    Marc Lee (@marc_lee123) reported

    @Skype your services have been down for almost a week? I can call my friends and family on their land line or mobile using my credit. I have now missed my mum's birthday and my parent's anniversary This is unacceptable!!

  • alinaaa_p
    상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • chlamydomonadas
    Ντόκτορ Χλαμυδομόνας (@chlamydomonadas) reported

    @Skype @Microsoft Skype isn't loading on windows 10 after the last windows update. I uninstalled the app and then re-installed it and the problem continues

  • StephenPDawson
    Duke (@StephenPDawson) reported

    @Skype You’ve disconnected me on Skype chat help room!!! 😡😡 Please call me as soon as possible

  • katyascig
    rizz witherspoon 💌 (@katyascig) reported

    @masc_simp @Skype it's kinda infuriating @Skype please help us

  • JD_West2006
    “Independent-Democrats” (@JD_West2006) reported

    @Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼

  • pixistik04
    Sarah Moser (@pixistik04) reported

    @Skype I don’t have Skype on my iPhone yet when I accept Skype on my MacBook, it keeps trying to connect to the camera on my iPhone. Why and how do I fix this? It’s annoying.

  • HaticeDenizAVCI
    Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • AndyTucker80
    Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • hzero
    Heloisa Zero (@hzero) reported

    @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

  • beachgirlreve
    RSummers (@beachgirlreve) reported

    @Skype @SkypeSupport i can't seem to get an answer from skype regarding my problem?

  • abbas_sabeti
    Abbas Sabeti (@abbas_sabeti) reported

    I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?

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