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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • BarnesEmma0893
    Emma Barnes (@BarnesEmma0893) reported

    @sminaev2015 my @Skype isnt working help

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

  • gmpoet_
    It's Michael, really. (@gmpoet_) reported

    @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

  • bluelionman
    Noel Symonds (@bluelionman) reported

    @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

  • mccoin_haley
    Haley Schuler-McCoin (@mccoin_haley) reported

    @Skype I paid for a Microsoft teams service so I could keep my Skype number, but then wasn't able to use it because I am not a business owner. I've been charged for 5 months and Microsoft has now refused my request for a refund. Is this really how Microsoft treats its users?

  • alinaaa_p
    상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • SafeMoonBen32
    SafeMoonBen🎗️ (@SafeMoonBen32) reported

    Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype why dont you have a proper customer help system?

  • sharonvivian_
    sharon vivian (@sharonvivian_) reported

    @pinklfoyd @Skype I once had similar issues but **@SKYSHACK__TOOLS**on instagram fixed my account...he's really good I recommend you try him

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

  • RebeccaJCuth
    Rebecca Cuthbert is on submission (@RebeccaJCuth) reported

    @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

  • VoinTsynk
    ⚡Tsynk Z. ZVoin (@VoinTsynk) reported

    Welp, I suppose it's time to go back to @Skype since @discord is down.

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype AGAIN I AM GETTING NO WHERE! Failed lies from your customer service reps and hanging up in chat after I spend ages explain and typing! I am sick of it!

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