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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • MrinalJ38474576
    Mrinal Jha (@MrinalJ38474576) reported

    @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

  • JeanThoensen
    Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported

    Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • DasJyotishko
    Jyotishko Das (@DasJyotishko) reported

    @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

  • Pooya78_45
    Pooya (@Pooya78_45) reported

    My account has been blocked for no reason while I have spent 40 pounds on my subscription. As Skype support is worst in the world I had no any other ways except informing you on twitter Please help with my issue @Skype

  • JD_West2006
    “Independent-Democrats” (@JD_West2006) reported

    @Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼

  • jimmytighetighe
    Jimmy Tighe (@jimmytighetighe) reported

    Hey, @ATT, I'm currently abroad and trying to get a hold of you to help unlock my device. Been trying to call through @Skype

  • Khalil37183958
    Khalil (@Khalil37183958) reported

    @Skype sort your system topped up 7 hours ago to make an overseas call and credit not added to account when contacting support told will take 2 days surely that's illegal for not informing of any problems or maintenance before taking my payment

  • misa0301
    misa (@misa0301) reported

    @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

  • StephenPDawson
    Duke (@StephenPDawson) reported

    @Skype You’ve disconnected me on Skype chat help room!!! 😡😡 Please call me as soon as possible

  • bluelionman
    Noel Symonds (@bluelionman) reported

    @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

  • run_around_
    J E F F (@run_around_) reported

    .@Zoom @Skype @Webex how have none of y’all figured out a way to eliminate the awkward lag when your service is used for tv interviews???

  • markhillary
    Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported from São Paulo, São Paulo

    Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

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