Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @Skype and @SkypeBusiness have been down for days with “call to go” service for which we pay. Step up team and fix! @SkypeSupport

  • simmerpuck Rob Simpson (@simmerpuck) reported from Toronto, Ontario

    which reminds me ... @Skype holy crap, good luck detaching yourself from this inanimate behemoth. haven’t used in years, apparently no way to quit, and I have some credit I assume I’m never getting back. heard of “too big to fail”. how about “too big for customer service”.

  • TwelveInOregon Come Home Bruce (@TwelveInOregon) reported from Forest Grove, Oregon

    My boss is very aware that the internet is down in the office I'm working out of today. I told him to call or text if he needs something. Just ran up to my other office to find he has been sending me messages on skype all day. The Skype that is on my computer only...

  • spokenrepublic Jahmaul (@spokenrepublic) reported from Brampton, Ontario

    @mochafrap morning mocha I hope all is well with you & baby Frap, & Nicole my name is #jahmaulallen I am an American Airlines customer service agent and I went viral 4 dancing airside Ellen has contacted me & I danced on Skype but unfortunately I did not get to go to the show.

  • iamralphivan Ralph Ivan (@iamralphivan) reported from Kuta, Provinsi Bali

    @TalktoBPI need help with my ATM debit card.. Can’t use it in Bali and i’ve been calling via skype and also the Indonesian Number... Thanks!

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @SkypeSupport The error is your own recording saying that there are technical issues and we have to try later. I changed nothing.

  • SamHooper Sam Hooper (@SamHooper) reported from Washington, D.C., District of Columbia

    @OfficeSupport I don’t have the Skype app installed on that mac. And the problem only happens with Outlook on the Mac, not with the app on my iPhone or iPad. No other changes to the system prior to the issue, apart from maybe an Office auto update

  • houckamania Steven Houck (@houckamania) reported from Brisbane, State of Queensland

    @SoftwareIdeas That’s an interesting white label of Slack. Skype for Business is a terrible product and should be shut down.

  • tilksh who is john galt (@tilksh) reported from Azusa, California

    @poTAEtopoTAHto @JaredRn15 @CMUniversity Safety is important. Class material can be delivered en masse via Skype or with other applications in dire times. Its implied students will receive X amount of hours of instruction. If that doesn’t occur, the students come up short. That’s not right. You pay for a service!

  • bluedonkey John Gordon (@bluedonkey) reported from Oakland, California

    @SkypeSupport Half of the problem was the barrage of non-sensical questions at the start of the session. I launched the app and it wanted to update. Then it was asking me to update my avatar, and then a bunch more things. When I got to the call the audio was awful until we turned off video.

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @SkypeSupport On latest iPhone and software my calls-to-go direct #s do not work— Skype error message plays for days now whether from desktop Skype app MacBook or my phone. Hope U fix soon and refund February.

  • oladavidd Working Class Hero (@oladavidd) reported from Karu, Federal Capital Territory

    @ReginaldDennys @TanyaCompas @_AD3X Please read all I wrote again. We have water, electricity & high speed internet so y’all can skype/FaceTime your folks back home to tell them how terrible Africa is YOU choose to dig us another well,so you can have a finished project & never have to come back after your photo op

  • bluedonkey John Gordon (@bluedonkey) reported from Oakland, California

    @SkypeSupport The network was fine for my Google Hangout just before (and is generally fine for that too - it typical measures 50Mbps up & down and is managed corporate network). I don't use Skype often, just when the other party requests it, but it typically is bad when I use it.

  • AlphonsoSensley Alphonso Sensley II (@AlphonsoSensley) reported from Oakland, California

    I hope @Skype never changes their login sound effect. Lol

  • spokenrepublic Jahmaul (@spokenrepublic) reported from Brampton, Ontario

    Good morning kiss 92.5 i want to introduce myself my name is #jahmaulallen I am a customer service agent for @AmericanAir I did a dance on the ramp and went VIRAL Ellen has reached out to me and I have Skype with her editor Brooke and they were planning on having me on the show.

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