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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • altmary
    altmary (@altmary) reported

    .@Skype I’m paying for Skype phone number. I can’t receive phone calls. I’ve tried your bot support oh sorry “Virtual”. I’ve done that “support” list, tried “support” more bots!, but I’m paying for phone # that still isn’t receiving calls. Any humans I can get help from?

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • mikeofkorea
    Mike Raymond (@mikeofkorea) reported

    No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

  • gmpoet_
    It's Michael, really. (@gmpoet_) reported

    @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

  • tiredmumscoffee
    Tired Mums Coffee (@tiredmumscoffee) reported

    @Skype please help - desperately trying to make a call and have updated credit twice but it won't register!?! How do I get it to show so can make the call??

  • beachgirlreve
    RSummers (@beachgirlreve) reported

    @Skype @SkypeSupport i can't seem to get an answer from skype regarding my problem?

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • EmilyPolaski45
    emily morgan polaski (@EmilyPolaski45) reported

    @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

  • Raisins_Liasons
    Raisins_Liaisons🏳️‍🌈🌻 (@Raisins_Liasons) reported

    So @Skype is down which is super problematic because I use it solely for work. Fun Friday!

  • SKaroona
    edger dad (@SKaroona) reported

    hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

  • HaticeDenizAVCI
    Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • mkdirydev
    A 🤖 (@mkdirydev) reported

    Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

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