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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

  • EmilyPolaski45
    emily morgan polaski (@EmilyPolaski45) reported

    @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

  • priyamistryT1
    PriyaM (@priyamistryT1) reported

    @Skype I have paid for a subscription to call international numbers but it is not working correctly. I need to speak to someone about this and get a refund.

  • aminjorati
    Amin Jorati (@aminjorati) reported

    @Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • AnilBha94358264
    Anil Bhati (@AnilBha94358264) reported

    @Skype I am having issue in login using my mobile number. Right now I only have live ID but not able to login with it. Now by logging in with mobile number it gives me back old account. @Microsoft please help need to find some urgent chat on Skype.

  • RahmanRezaei15
    Rahman Rezaei (@RahmanRezaei15) reported

    @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

  • mkdirydev
    A 🤖 (@mkdirydev) reported

    Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

  • FahadZakir7
    Fahad Zakir (@FahadZakir7) reported

    @Skype Skype can be a pain at times, chose create new account on windows 11 machine and there was no way to cancel and choose login instead.

  • taran_alex
    Alex Taran (@taran_alex) reported

    @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

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