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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaJCuth
    Rebecca Cuthbert is on submission (@RebeccaJCuth) reported

    @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

  • bizcochada
    Bizcochada (@bizcochada) reported

    @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

  • DhirajMatai
    Dhiraj Matai (@DhirajMatai) reported

    @MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.

  • tjoosten
    Tanya Joosten (@tjoosten) reported

    So after years of not using @skype (probably for 15 years), I get a charge notification for Skype Number, 12 month subscription, $29.94, Paypal, Delivered. My ability to get ahold of @skype or get help = 0. Anyone know what's up?

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • anki_s6
    ankit_sharma (@anki_s6) reported

    @Skype @GooglePlay @Paytm But my subscription is not yet activated.The money was deducted on the same day,Paytm shows a successful transaction. So where is the delay???? Please resolve this issue as soon as possible or else refund the amount. Not expected from these BIG Brands

  • altmary
    altmary (@altmary) reported

    .@Skype I’m paying for Skype phone number. I can’t receive phone calls. I’ve tried your bot support oh sorry “Virtual”. I’ve done that “support” list, tried “support” more bots!, but I’m paying for phone # that still isn’t receiving calls. Any humans I can get help from?

  • BeckyColdrick
    Becky Coldrick (@BeckyColdrick) reported

    @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

  • carmenbdz
    Carmen Bermúdez (@carmenbdz) reported

    @skype -Help!, my account has been blocked, I contacted technical support Skype and Sarah Jane was requesting numbers from my bank account. @bbva advices not to share these numbers as Skype has make double charges to my account. @Skype Could you please kindly help me ? Thank you

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • ravikarkara
    Ravi Karkara (@ravikarkara) reported

    @evroppa3 @BillyM2k @Skype Let me try login in

  • markdixon100
    Mark Dixon (@markdixon100) reported

    @Skype When are the current billing issues and log in issues going to be sorted?

  • T08845657
    The BFDB (@T08845657) reported

    @equity_avenger My mom had the same exact person call us 17 times today from different numbers. They use @Skype and some illegal program to hijack other people's phone numbers. The FBI or whoever need to crack down on Skype.

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

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