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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Website (67%)
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Transfer (33%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Varaždin |
Transfer | |
 Homburg |
Website | |
| Munich |
Website | |
| Breisach am Rhein |
Login | |
 Luxembourg |
Mobile App | |
| Luxembourg |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (iPinky77)
(@ipinky77) reported
@Bitstamp @ossingerj Then support the FlareNetwork
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Bard
(@bisoner71) reported
@Bitstamp Just when I thought Crypto exchanges couldn't get any worse, I thought I'd give Bitstamp a go. Customer Service shockingly slow.
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Panos
(@panosmek) reported
@Bitstamp @ossingerj Lower the card purchase fees and also issue your own crypto debit card!
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Harry
(@taraksias83) reported
@BitrueOfficial @FlareNetworks @Bitstamp please support $SGB distribution of $FLR Networks
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Bard
(@bisoner71) reported
@Bitstamp And they charge you £34 to get your money back if there is a problem with moving £100 into your Bitstamp account.
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Mike
(@mike_mk0) reported
@BitstampSupport @mihaidumitres12 @Bitstamp That's expensive and slow.
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Stuey P
(@StueyP_) reported
this isn't my normal chart/s i just mark up boomer line **** on bitstamp tradeview so i don't clutter my normal charts.
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IzzyEibani
(@IzzyEibani) reported
@misconfig_exe 3/3 Fibonacci support levels calculated using #bitcoin pricing from Bitstamp: 2017 high: $19,666 2018 low: $3,122 Fib support level = ($19,666 - $3,122) * 1.618 + $3,122 = $29,890
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Leroy Macron
(@__xluc) reported
@BitstampSupport @MetaFox0 @Bitstamp The problem is you blame the intermediary bank with sharing information within me after weeks of asking. Revolut is trying to help but you haven't shared the details yet. My ticket is still opened. No reply for many days now...
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if(BTC.IsSoV) {Titanic.IsStoreOfPassengers=true;};
(@MartinAudley) reported
@Bitstamp But what's the point if you don't support feeless $NANO? Until you support $NANO there's still no way to move zero-inflation hard money freely.
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blinx
(@BLINX_bands) reported
@Bitstamp Will you support $SGB drop?
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Winston Buki
(@bukiki1001) reported
@Bitstamp Dear Bitstamp Team, do you support #songbird?
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Matias Conti
(@matias_conti) reported
@fantasy_law @CaitlinLong_ But, in reality we don't really need stables. Many exchanges can use standard county currency which works same. Bitstamp, for example, you can but and sell with cash directly. I don't see a problem if tomorrow all the stables disappear. Am I missing something?
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CryptoKirkines
(@CryptoKirkines) reported
@BitstampSupport @Bitstamp 1. For your understanding I have withdrawn the money to the same bank account (used even the same template) like several times in the past but this time sth. went wrong. All the time during 6 weeks I have been told to contact my bank and that you can’t help me in any way.
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ftso.eu
(@ftso_eu) reported
Sorry @Bitstamp @BitstampSupport, are you going to support the additional SongBird $SGB token airdrop from @FlareNetworks guys? Thanks
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Rob Licker
(@RobLicker) reported
@maxxrpbtc Not sure the verbiage was lifted from the Flare doc , probably we’ll need a bit more information. I used @NexoFinance @Bitstamp , hopefully they will support this $SGB drop 🤞
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dutchdelphidude 🏴
(@dutchdelphidude) reported
@Bitstamp When can we expect your API to support stoploss and OCO orders? /cc @BitstampSupport @julian_sawyer
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DJM.
(@3lfxx) reported
@Bitstamp Do you also support Faster Payments for withdrawals to UK?
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Bard
(@bisoner71) reported
@CryptoMalta121 @Bitstamp @scottmelker I had an issue with sending £100 from a UK bank account to Bitstamp. They took £36 in fees giving my money back. So, not easy and I hope you don't have any issues. All detailed on their fees page apparently.
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BitDominator
(@BitDominator) reported
Canada, UK, Lithuania, Germany, Poland, Hong Kong, Malta are among the growing list to issue warnings against #Binance $BTC Better safe than sorry to have assets moved to other exchanges such as #Bitstamp
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Bitstamp Support
(@BitstampSupport) reported
@danst3r82 @Bitstamp We don't support the SV chain as BSV coin doesn't meet our technical standards. Should this change, we'll let clients know.
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MetaFox
(@MetaFox0) reported
@BitstampSupport @__xluc @Bitstamp Are faster payments still working for you because I can't withdra from binance to bank anymore
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Michael Nardolillo
(@MikeNardolillo) reported
@bukiki1001 @panosmek @Bitstamp Chang that to bitcoin as an example, because only gatehub issues ETH on the xrpl.
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Panos
(@panosmek) reported
@BitstampSupport @mihaidumitres12 @Bitstamp So no reasons to use it. Wake us up when you issue it on XRPL and we can transfer it in 3 seconds for under a penny.
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Chris
(@chryzlerx) reported
@FlareNetworks @Bitstamp @BitstampSupport Will you support the airdrop?
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Josh
(@TheFreedomFella) reported
@robxrp1 I wonder if @Bitstamp will support this airdrop as well as $YFLR
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Bitstamp Support
(@BitstampSupport) reported
@AshtonB19186755 @Bitstamp We don't support BEP20/BSC transactions. Should this change in the future, we will most definitely let our users know. :)
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Chris
(@chryzlerx) reported
@FlareNetworks #Bitstamp Will you support this airdrop?
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CryptoKirkines
(@CryptoKirkines) reported
@BitstampSupport @Bitstamp 5. Moral of the story: besides loosing 6 weeks of my life time to resolve this issue, I also have lost bunch of money (withdrawal fees, kickback fees, transfer trace request fees, money converting fees) and also lost any joy using your exchange ever again!
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Bard
(@bisoner71) reported
@BitstampSupport @Bitstamp Update on this. After a ridiculous amount of frustration and slow customer service Bitstamp returned my money. I sent them £100 to a UK bank account from a UK bank account. They sent me back £64 so a £36 fee for the suffering. Seriously guys, do not use Bitstamp.