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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (56%)
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Connection (14%)
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Sign in (11%)
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App Crashing (10%)
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Glitches (5%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
McCall | Connection | |
Colchester | Sign in | |
Leicester | Messaging | |
Adelaide | Messaging | |
Nocera Inferiore | App Crashing | |
Culiacán | Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ruthanne Sanchez
(@LouisShortXIV) reported
@MomentoAnima @bradheath I agree it shouldn’t happen but we have the consumer protection laws the GOP has forced on us. If you really want to scare yourself read the terms of service for FB Messenger.
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Stella Nkl
(@StellaNkl) reported
@facebookapp when I receive a notification on Facebook Messenger I show up as online even if I am not. Why don’t you fix it? Millions have this issue. I have sent many messages to the support provided and still happens. @facebookapp
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𝒦𝓁𝒾𝓃𝓉𝓊𝒸𝓀𝓈🧚🏾♀️
(@klinteshaaaaaaa) reported
To the persons that call people on Instagram and Facebook messenger, what exactly is y'all problem?
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jimmy hsu 🚀🐕
(@202accepted) reported
Every time I boot up FB Messenger it takes 15-20 minutes to load all the group chats I’m in and sorts each message sequentially. Does anyone else run into this issue? I’m in about 3k group chats so it’s basically impossible to use as the chats are always super busy
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Fun with Bots
(@KarenzBotz) reported
There are at work with privacy and wasn’t like Woebot moved away from Facebook Messenger app, Woebot user privacy issues.
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japarjam
(@japarjam) reported
@hotelscomhelp taking to Twitter since a simple issue with being erroneously overcharged for a single night stay a couple weeks ago is unfathomably taking very long to reconcile via Facebook messenger and impossible on website chat. Please DM me.
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Louise Manson
(@LouiseJManson) reported
Folks my mobile was stolen at a service station on my drive up today. Mostly contactable on facebook messenger or drop me a message on here :-(
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rod atkinson
(@cashako) reported
@TUIUK I have messaged you and haven’t had a reply also on Facebook messenger and still not had anything other than how can we help !!! Then no answers
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Elli⁷
(@edubs_14) reported
Not related to bts but maybe someone can help my confused soul — I accidentally merged my instagram messaging with fb messenger (something I’ve avoided for a long time, but I recently tried the tiny tan insta theme (lol) which, unbeknownst to me, required merging the two)+
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Morplan
(@morplan_ltd) reported
@stuartmcclay Hi Stuart - apologies for not contacting sooner - i am away from my desk on weekends. I believe this is an issue with Captcha itself. Have you tried again this morning? If it still doesn't work let me know (you contact me via facebook messenger or DM me here in twitter).
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Lindsay T
(@lindsayT_4) reported
@drinkbev I’ve tried email, Facebook comments and Facebook messenger. First complained May 27. Got the automatic “we’ll get back to you.” Have sent more since and FB messenger was just a waste of my time. Zero customer service.
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Shane Gerlach, BS, CAC
(@shanegerlach) reported
We received platitudes via facebook messenger when I left a negative review of @mspubomaha, but that didn't fix anything. The hostess/floor manager at @UpstreamBrewing and our Server Rich fixed that. #GerlachVacation
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JuneYourTech (he/him) 🏳️🌈🇪🇪🇪🇺
(@JuneYourTech) reported
@elementrus OTOH, I recently chose to use Edge instead of Firefox to have an important family videocall via Facebook Messenger. Old computer hardware ought to have a slimmed-down, lite edition of Firefox, with most of the removed privacy features returned.
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Golden Goose Fitness
(@GoldenGooseFit1) reported
@JotForm please can somebody from your support team contact me? I’ve tried email, fb messenger, your support site and now here! It’s been 18 hours and absolutely nobody has responded- is this how you treat customers? . I’m amazed at how appalling your service is- hero to zero 😖
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Chris
(@ChrisBrompton) reported
@nextofficial She doesn’t have Twitter. Can she send your customer service a message via Facebook messenger ?
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Lea
(@0x11eaea) reported
Do I know anyone on the Facebook Messenger API team? I have a colleague whose thesis work (supporting teachers in rural Cote D'Ivoire) is running into API access limitation problems; would benefit from a contact on that team.
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David Spillman
(@xXxPh03n1xXx) reported
So FB locked my backup account because I got tired of my main FB messenger app randomly switching accounts on me because I had lite logged into my backup account & used a third-party client. Since I'm on a 30-day ban anyway, I'll fix it when I fix it...
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shameyn♡
(@ShrmnEbio01) reported
@unionbankph I already sent an email and this is my case number 03090393 And also message you via Fb messenger. But no one reply. Help me get back My money. This is so frustrating 😢😢😢 @unionbankph
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Manifestation Queen 👸🏿
(@iZaki_IV) reported
Why do random people think its okay to call me on FB messenger?... Fix it Jesus 😔
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Dano B. Picasso
(@DanoBPicasso) reported
I was on fb messenger and saw a Tidal wave of Darkness. . . Went on ahead an shut that App down for a while. . .
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Shantanu Shriram Bhadkamkar
(@SSBATC) reported
I have seen complaints on truecaller post about this number, of it being used for faking since 28th June using various names. I have neither requested financial help nor have I made any friend invite. I do not use Facebook messenger for communication.
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ioannis mouhtouris
(@15Ioannis) reported
5202322273me you cell service in my no I computer I will get you Facebook messenger app and I you soon my you
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sung taehun's wife
(@blueeemiiing) reported
my insta dm, twitter dm, whatsapp, email, pinterest chat, fb messenger, tiktok dm is broken. please send me letter through bird or just burn something on the hill later i will reply to you
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Brittyn
(@brittyn) reported
@RegalMovies Why have you turned off Facebook messenger? It was the best and fastest way to ask a customer service question. 👎👎
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NotSoGreatApe
(@JamieLoveleaf) reported
@DHLParcelUK What gives?! Delivery due on 6th, DELAYED. Delivery due on 7th, DELAYED! Delivery was not completed despite being at position 89/90 at 19:38. You should be delivering until 20:00 as advertised. Have tried to contact you via facebook messenger, via twitter. No help!
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Debbie trueman
(@Debbietrueman4) reported
@CleverSpaUk Please can someone contact me it’s been 6 weeks no email the Facebook messenger has been 2 weeks I call go on hold for 1 hr to then be cut off! You have tried to repair my hot tub twice every time you send it back brokenI haven’t used it for 7 months due to it being broken.
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Bill Anderson
(@especiallybooks) reported
@Dollywood EXTREMELY POOR CUSTOMER SERVICE. We have repeatedly tried to contact you. Left our number in the phone queue, emailed, tried Facebook messenger and are completely unable to get in contact with a live person.
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Ross McKillop
(@rsmck) reported
@alexbloor Similar functionality has existed on Facebook messenger for a while. Also is it different to deleting a comment / Facebook post / tweet? Not to mention MS Exchange’s stupid “unsend” functionality. I personally don’t like it for various reasons either but I don’t think CMA issue
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ᴏɴᴇᴇʏᴇᴅꜱᴍɪʟᴇʏ
(@oneeyedsmiley) reported
@franciscanmom Person/ colleague sends me work related stuff via Facebook Messenger while I'm on vacation. Me: please send an email to my work email. Please don't use messenger for work stuff. I'll deal with it when I'm back in the office. (Gonna ignore it until I get an email! Repeating issue)
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Mel C. 💖
(@melwithaC) reported
@EntregoPH Already messaged you on Facebook Messenger re: my order. Incredibly disappointed w/ your service. You're sending back my order to seller even though all 3 of your failed delivery attempts were your rider's error, not mine? Riders lied that I'm not home even tho I was!