New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/19/2024 19:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your developers are trash. The friend list has never worked correctly since day one with people who are online not displaying as online. New World devs can fix this but they are lazy. #NewWorldDevsAreTrash

  • LazarDa17786276 DanyzZz (@LazarDa17786276) reported

    @playnewworld Alright but how about making a feature for searching items in inventory you already have by time,weight,tier and something else can't remember but if I have alot of the same named items that I want to get rid of you don't have sort by NAME and that's a problem

  • Jack_LC31 Jack (@Jack_LC31) reported

    @playnewworld So many issues with this game and the community has been terrible in my experience. I’m done playing for now.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Series: "Why @playnewworld devs are trash". No consistent patching of bugs or even content. For a team of their size, they push out extremely underwhelming updates only fixing a handful of issues when they have a sea of bugs and exploits active. LOL #NewWorldDevsAreTrash

  • gamestrator Gamestrator Productions (@gamestrator) reported

    @playnewworld Fix the market first. The demand-supply ratio of most of the tradable items are trash in almost every server. But then again, it can't be fixed that easily because almost anyone can max out all skills within a month... Why buy or sell when you can gather and craft everything?

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your devs are trash. Cross-Server OPR is going to be a **** show. West \ East coast players in the same game teleporting around the battlefield because of game server lag and desync that was never fixed. #NewWorldDevsAreTrash

  • edmontgomery01 Ed The Full Monty (@edmontgomery01) reported

    @playnewworld Which categories reward skins? Did you guys get a fix for the opr cheesing for highest score?

  • NaderVonShlauss Stan (@NaderVonShlauss) reported

    @playnewworld The community doesn't want excuses. We understand game development takes time, energy and resources. Just fix your code, give us an update on how you plan to prevent patch fixes that then make something else game breaking an unplayable.

  • Bill58688032 Bill (@Bill58688032) reported

    @playnewworld This game is totally broken.

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Series: "Why @playnewworld devs are trash". They think "Leaderboards" are more important than developing or fixing items like cross-server OPR, Universal Storage, Gear Management, PvP weapon switching lag, or any number of the many bugs and imbalances. LOL #NewWorldDevsAreTrash

  • PrincessPhinx Akanksha Gupta (@PrincessPhinx) reported

    @RD_Aussie @playnewworld Yes and the issue is.. That person already inside the dng then why i m not getting allowed to get in when it's his slot which is empty?? I was already in the dng butmy game crashed and the dng kicked me out.

  • FrenzyAu Colbolt (@FrenzyAu) reported

    @playnewworld I think you guys have a major problem, i have had 15 guild members banned over the last 3 weeks either temp or perm banned for botting behaviour with little to no support, they all play war and OPR etc not sure how it's being flagged for botting behaviour, please look into this.

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • RagingStray RagingStray (@RagingStray) reported

    @playnewworld how about fixing things that are broken before introducing more stuff. This leaderboard crap is only going to draw in more cheaters like it does with every other game.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    Continuing on why @playnewworld developers are such trash. The devs use the example of "the door problem" which was pretty funny since the only door they ever added to the game was in OPR and they did a piss poor job of that implementation LOL #NewWorldDevsAreTrash

  • LayneSmith39 layne (@LayneSmith39) reported

    @playnewworld Never mind the fact gold sellers and cheaters just running rampant in your game. But sure let’s add another toxic mechanic to the game. God forbid you fix the blunderbuss or musket.

  • Alexand03091614 NuttCracker man (@Alexand03091614) reported

    @ShinsoHD @playnewworld What’s the problem with the game? Sorry if it’s a dumb question.. I just came back to NW recently.

  • Drunkentruth3 Drunkentruth (@Drunkentruth3) reported

    @playnewworld Put more servers up, the lag in cities are crap. I never had a problem before.

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @stingbass @playnewworld I honestly have no problem in Gen M10 or TH M10 getting gold. Often I am the last one alive when the rest of the team wipes.

  • r3b3lian Shubham Mehrotra (@r3b3lian) reported

    @playnewworld having issues at login from India, forum pages loading very slow. Please check same with friends in Singapore too. Nothing shows on home page of game.

  • marc_hazime Marc Hazime (@marc_hazime) reported

    @playnewworld Guys leaderboards without matchmaking in arena or OPR is useless you never fix abusiv use of these leaderboards in OPR

  • vemapris Vemapris (@vemapris) reported

    Stop with the run around!! I'm asking everyone here and your friends, and their friends, to continue to tag @primegaming @playnewworld to let them know that we need proper follow up and not just continue to ignore the issue. See posts made to the forums and reddit below (cont)

  • Bobbinatr discord moderator (@Bobbinatr) reported

    @playnewworld My friend streams everyday mining ore in between OPR's for months and got banned for botting. He hasVODS on his stream, appealed the ban and is serving a 1 day ban due to mass report. He is actively trying to appeal but saying it will take 24 hrs. fix asap pls reply

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios Another reason why your developers are trash. Hit boxes on everything are incredibly inconsistent and coupled with lag it creates many scenarios in the game where visually you think you are safe but your character gets hit anyway.

  • PrincessPhinx Akanksha Gupta (@PrincessPhinx) reported

    @playnewworld I asked the players in game. They said they also having same issue and some told me to off the discord overlay and stuff. I quite the game for 2 days and now the game is ok. But not allowing to enter the dmg is lame.

  • DeathEy0e DeathEy0e (@DeathEy0e) reported

    @playnewworld by the time is fix in 2056 it may be good

  • HarKiwi harkiwi (@HarKiwi) reported

    @LocasB8 @playnewworld @amazongames Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.