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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Moardus_OSRS
(@moardus) reported
@playnewworld Fix azoth tier 5. Not alot to do as a level 60 atm...
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Sell gold coins
(@wuguo17) reported
@BulletGoof @playnewworld Gold coins are sold in the mission service area1000=6$
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EdragonXX
(@edragonxx) reported
@JeffBezos @playnewworld New World has so many issues that it's pretty clear Amazon still don't know how to make a good video game.
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Sell gold coins
(@wuguo17) reported
@ASenwasane1992 @TheNation55 @playnewworld Gold coins are sold in the mission service area1000=6$
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Kris Romero
(@thekrisromero) reported
@playnewworld How about you do a maintenance period during US or EU peak times. Same stupid problem as division where they update during Aus peak times. Maybe consider a rotation so it's not always the same region affected...
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld With lag around 80-150ms i cant cast ice gauntlet and firestaff skills with 1 click i need to click skill many times to cast it, so clunky and unenjoyable,pure intellect damage is so low compared to tanky characters WTF ?! Balance game please !
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Sell gold coins
(@wuguo17) reported
@Alkali_VAL @playnewworld Gold coins are sold in the mission service area1000=6$
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glothdrogen
(@kennethfinney) reported
@scottiehoward_ @s4mp0 @playnewworld So instead of putting money into trying to fix bugs, you want it to go to more staff to control regional rollouts? Believe it or not they aren't made of money.
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Anas
(@barashao) reported
@playnewworld I think more optimization is needed for the game stability. My PC is very new. all Specs are High End and this game is using huge amount from CPU / RAMS. Also, the screen keeps shuttering to white color lines while GPU usage and Temp are fine and all Settings are Low. >Fix basics
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EZ
(@gg_EZ_lol) reported
@Rokente @playnewworld split your attributes then, you can't be a healer and still deal damage: it would be broken beyond reason.
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Sell gold coins
(@wuguo17) reported
@Aranbaal @BulletGoof @playnewworld Gold coins are sold in the mission service area1000=6$
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Charged attacks for ice glove and firestaff are clunky, after you do charged attack 2-3 times in a row you cant charge it again straight its just not charging and shoot simple attack, happens often, also with this lag you miss mobs and everyone,huge disadvantage for ranged.
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A.B.
(@xValorix) reported
@TheHappyPittie @rizraz98 @playnewworld No it's not what kind of dogshit MMOs have you been playing ? I don't care about an 5 hour maintenance if the content is worth it. But 5 hours for some minor bug fixes ? what are they gonna do when they have major content drops ? take the servers down for a week ?
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Vilarx
(@vilarx) reported
@playnewworld What about the reputation bug. Over 200 players hace this problem on Kevnland server have this problem. We have been sending reports for 6 days and 0 feedback.
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Incantus_XIV
(@IncantusX) reported
@PPAREUS @playnewworld ... Its a player run economy? They cant fix anything. And no the refining components are not rare, go loot some damn chests. The game is clearly to new for you to have figured things out because your message tells me you havent even tried.
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Alekto
(@ChickAndWin) reported
@playnewworld What about the IceGauntlet AOE abuse happening now in EVERY war? Come on, we can't use T5 azoth staff for 65 portals, Wars are legit garbage due lag caused by IG, Queues for OutpostRush take forever... what actual content do you have EndGame???
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Rico
(@RicoFromNY) reported
@irakli_Zz @playnewworld and alot of people have the same issue seems like a intel problem i guess idk
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Ed
(@Mamagrainn) reported
@Zoveria1 @playnewworld This is a you thing. I never had a issue with elite mobs because I either run away on land or just not fight them
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Isak Engstrom
(@ISAKEngstr) reported
@PPAREUS @playnewworld It makes sense that the lowers materials are more pricy since you can do much more with them thats. And they cant fix the market since its player based you are just stupid
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Aaro Hiltunen
(@aaro_hiltunen) reported
@playnewworld Hope that this patch fixes the azoth staff issue with LVL 65 portals where it complains that you do not have azoth staff LVL 5 although you have it.
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Turmi
(@Turmi46439955) reported
@playnewworld If you need more time to fix the major bugs affecting most players (e.g. broken tracking & abandoning event) why don't you just communicate that? Glad bugs are being worked on but lack of communication on the other ones will cause a lot of unnecessary frustration amongst players
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TheRealLIFEnDEATH
(@LifeAndShi) reported
@playnewworld you only allow server change? I live in Dubai, I joined US East, do you know how ****** it is knowing you can’t move to the EU and stuck with 211 ping unable to block or even play the game correctly cause you keep jumping everywhere cause of the lag? Wasted hours
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Sell gold coins
(@wuguo17) reported
@Balmung @Alkali_VAL @playnewworld Gold coins are sold in the mission service area1000=6$
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Anas
(@barashao) reported
@playnewworld Unfortunately i did not read Fix an issue with sudden game freeze / crash during walking !. Also Auto target for the healer are very bad while camera stuck and suddenly the player change. Add an option for Numbering Or Hot Keys to insta target a specific person to be healed.😢
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MehDi 🇮🇷
(@i_PunisheR_) reported
@playnewworld More than 5 hours downtime every week and you didn't even fix smallest bugs
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Sell gold coins
(@wuguo17) reported
@ManicSilence @BulletGoof @playnewworld Gold coins are sold in the mission service area1000=6$
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Ryan Chatterton
(@rchatterton) reported
@playnewworld "Fixed an issue where settlement storage can become massively overflowed by expired contracts." How?
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Sell gold coins
(@wuguo17) reported
@KrainzZan @BulletGoof @playnewworld Gold coins are sold in the mission service area1000=6$
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Oryy
(@Alexandre_Oryy) reported
@FreakBeta18 @playnewworld In game, report the bug with a feed back I had the same issue. I did a feedback about it. Come back the next day it was fix.
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Sell gold coins
(@wuguo17) reported
@AnimeOutrageus @playnewworld Gold coins are sold in the mission service area1000=6$