New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/24/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaydin910 Kaydin910 (@Kaydin910) reported

    @playnewworld @Shinishak AGS really? We have been asking if we could pre-download since you announced an open beta. Are yall that incompetent? You need to fix this for release. Because if there is no pre-download, you will have a lot of irritated players. Listen to your community.

  • ItsLubricantJam Lubricant Jam (@ItsLubricantJam) reported

    @Paradox_EP @Ragarath @playnewworld This kinda logic is a bit silly really, why should they have to check potentially millions of accounts for anomalies when they can just reset and patch everyone? If everyone knows they're going to be reset when they play, there's no issues. It's just impatience.

  • TRKyle89 TRKyle (@TRKyle89) reported

    @JhowGamesX @SuperDotaPlaya @playnewworld not sure, i have slow internet so pre load would be cool but yet again its just an open beta for now to help us with new world fix

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Clindberg88 @playnewworld its less than a month away. u can't change anything that much. only thing they will do is fix bugs. a wipe is not needed for that?

  • gidyin310 Gidyin310 (@gidyin310) reported

    @playnewworld not going to i want the main game now ive waited 2 years long enough tired of broken promises

  • Mohamed53134588 Elshibani (@Mohamed53134588) reported

    @playnewworld I think my email is broken.

  • steve82890 steve (@steve82890) reported

    @Henry_Xu_xyz321 @playnewworld That was fixed. It was an issue with the manufactures

  • ZZav_ ZZav (@ZZav_) reported

    Anyone else gonna have trouble sleeping tonight because they're excited for @playnewworld tomorrow?

  • ItsSynK1 ItsSynK (@ItsSynK1) reported

    @playnewworld New World has the worst Guild/Company system in any MMO, yet you guys aren't even attempting to fix it. When are you going to start listening to communities about the broken Company system and actually fix it?

  • roberdon_ Don (@roberdon_) reported

    @Nightcrwler3500 @playnewworld i also have the same issue

  • rajjypie rajjypie (@rajjypie) reported

    So I think nobody should report any issues with the @playnewworld Open Beta, lets keep hush, let them release the game and then report stuff. (Disclaimer: This is a joke...unless...)

  • yell0wnose betnhead (@yell0wnose) reported

    @playnewworld @SayKenzo right so let me get this straight you're not issuing patchnotes until release and you're also not allowing a predownload for the update so just how long are we going to get to play?! 1 day downloading 1 day server down for maintenance and 1 day actually playing?

  • Clindberg88 Christian (@Clindberg88) reported

    @Paradox_EP @playnewworld as you said it's BETA. It's not an early access. The point of a Beta is to test the state of the game and find errors that needs fixing before actual launch.

  • Ging3rBomb R3d (@Ging3rBomb) reported

    @JeanTVgaming @playnewworld "Beta testing is an opportunity for real users to use a product in a production environment to uncover any bugs or issues before a general release."

  • ZedsDea35172732 Zeds Dead (@ZedsDea35172732) reported

    @playnewworld Let us login at midnight!!!!!! 😎

  • NiftyZauper Niftyzauper (@NiftyZauper) reported

    @playnewworld @VulkanARPG Wow, just wow, maybe something that should have already been put out, and to be honest, needs to happen. If you don't know by this point if there is gonna be a pre load, it's a problem, and shows me that the likelihood of another delay announcement is super high.

  • RStarphoenix Robert Starphoenix (@RStarphoenix) reported

    I really hope I get to check Steam in the morning and see my @playnewworld open beta is ready for download. Need my mini-Aeterum fix.

  • majoranoke Kayrashy (@majoranoke) reported

    @playnewworld Central EU ??? Oh no, now we have to play with rusians! Not a problem at all, except they barely speak english xDD

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta was put out to test the servers so no issues will occur on release thats why they are letting more and more people in at later times to make sure they are stable. They know how big this game will be, unstable servers on release will ruin them.

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld ill jump in even being from the "mid west" and **** pings but please dont forget about us ! there are issues when my best server is 100+ ping and i get kicked 2 or more times a day. east and west coast sure theres more players , because the gaming industry left out the middle ..

  • Dead6ixx Dead6ixx (@Dead6ixx) reported

    @playnewworld Monday September 12th 2021. We have to announce with multiple server crash and instability we have decided to delay release until March 8th 2022.

  • RuhailKhann ThePapaKhann (@RuhailKhann) reported

    @playnewworld Did they fix swimming?

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta is designed for them to test the server to make sure no issues occur on release, thats why they will periodaclly let people more and more people in to make sure the servers remain stable, if you really wanted to play it, ahouldve played the closed beta.

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld I have high hopes that you can do better to include Midwestern's and others, internet gives us a fail cause we live rural . ping problems ! i bet if you added one central Midwest sever it would be full faster that you could push a fart

  • MMorrisonTSP Mark Morrison (@MMorrisonTSP) reported

    @playnewworld @Shinishak There are a lot of crybabies that cry about non-issues...but this isn't one of them. A large download with no preload on a 3 day beta? That's a big ol fail guys.

  • MattB37368373 Matt B. (@MattB37368373) reported

    @NiftyZauper @playnewworld That's going to be my issue.

  • LadanAbk MISUNDERST00D™ (@LadanAbk) reported

    @dwynnv @playnewworld I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #lord_teqq on Instagram

  • _Altruristic FourthKind (@_Altruristic) reported

    @Instincts12 @playnewworld Maybe, just maybe... the point... is what beta's are for... testing. Mainly performance and stress testing. What people decide to do on the beta is up to them and not the problem of the devs.

  • ketranoru Ketranoru (@ketranoru) reported

    @playnewworld Well hopefully being able to actually get in to play, (minding the queue and any login issues) then I will spend the time gloriously exploring as much as I can. :)

  • KharmasToken Kharmas_Token (@KharmasToken) reported

    22 minutes till I hit that DL button, 20 days until the servers will be back up from the initial crash due to shear traffic #playnewworld