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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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No
(@lowiqapple) reported
@playnewworld @primegaming Fix you damn report and ban system holy ****!!!
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AdmiralSpeedy
(@AdmiralSpeedy) reported
@Liam_Deathe @KingVigors @playnewworld They didn't. They said it wasn't happening, because it isn't. A bunch of EVGA 3090s failed while playing it because of a manufacturing issue that EVGA already took responsibility for.
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Don
(@dasokamii) reported
@playnewworld having trouble with In-game voice chat. It says my account is Too Young and or Locked. How does one unlock this?
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Ezekiel Birch
(@BirchEzekiel) reported
@Aaron_TheGod @playnewworld @primegaming Their should be a punishment for false reports. Like if a mass amount of people report someone innocent, you lose x amount of gold or something stupid but important. I don’t have this issue on my server but I’ve been seeing some horror stories on this mess
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Jordan Harden
(@Damienziegfried) reported
@playnewworld I got banned for "abusive behavior" with no indication why or what. Until such time as you can fix my ban which I truly believe is a mistake on your part. I want my money back.
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u wot
(@VeraxDog) reported
@rockstar1744 @playnewworld Lucky. I could not snag a 30 series card for msrp. Makes me so glad I didn't listen to the naysayers and bought a 2080Ti last time. But yeah, I don't blame you. If I had a 3090, especially an EVGA since they seem to have the most reported issues, I'd be cautious too.
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ℂ𝕙𝕒𝕤𝕚𝕟𝕘 𝕊𝕚𝕝𝕙𝕠𝕦𝕖𝕥𝕥𝕖𝕤
(@StepOnMeEvelynn) reported
@adamin01 @playnewworld Didn't fix mine. None of the listed fixes have done anything. Beyond frustrating at this point.
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WTBGold
(@ryanaeckles) reported
@kaizersmoeller @playnewworld Separate banks? Fine. Separate AHs cause a problem. Buyers want to buy the things they want to buy. Sellers want their items to sell. City pop isn't perfectly balanced, so you go to the one that has more people. 2/X
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greg 🥀
(@morteelenta) reported
@BricksCooking @playnewworld @primegaming in my region a big chunk of players are experiencing connection problems, i just wrote it in english cause it’s an english speaking acc
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Dominic Bell
(@xFluffyNationx) reported
@playnewworld so yall know your automod is broken right? cause the fact that people are getting banned because one or 2 people reports im is not good in the slightest
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Kalez
(@KalezAoC) reported
@playnewworld Guys.... The lag on annwyn needs looking into? People are stuck dead on the floor, heals arent working, monsters are going crazy.... we paid for a game and the amount of bugs is insane. i wrote you a list of problems you have ignored in a tweet a dew days ago.
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Adam Lassiter
(@AdamLassiter10) reported
@playnewworld @primegaming @playnewworld any tips on how to fix the game skipping and always getting “lag detected” I have 400mps internet and a 2070 super gpu. Idk what to do to fix. Please help! #help #hatelag
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Jesper
(@JespersVisions) reported
@playnewworld It’s a good game here a list of I find needs to be look at 1. Heating issues with cards they are way to hot 🥵 ASAP fix this 2. Option to turn down spell effects 3. Fix the pop up upcoming war on map all the time 4. Fix auto running 5. UI bugs 🐜 #NewWorldMMO
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Liam_Deathe
(@Liam_Deathe) reported
@AdmiralSpeedy @KingVigors @playnewworld So why did amazon say they fixed the issue?
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Giffe
(@Giffe7) reported
@playnewworld @primegaming I've claimed my pirate set but its not availble in the game anyway, been 10 days and talked to your support 15+ times and nobody can solve my problem, every account is linked properly and i've even unlinked and relinked 4 times.. i got twitch drops without any problems.
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Aaron
(@Aaron_TheGod) reported
@playnewworld @primegaming Fix people getting banned for being mass reported for no reason :)
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Rukas :)
(@lukaraujo) reported
@playnewworld How about unlock/merge some of the SA servers? Currently we have servers with 500 people and all the servers with queue and overpop problems got fixed once you guys added the anti-afk measures.
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Who Dat Streamer
(@WhoDatStreamer) reported
@playnewworld thought this steam error **** was fixed? This is the **** that will piss me off. @Steam update is ******. Come on!!!!! I can't get in cuz it says steam must be running when it is.
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AskMe
(@Vapist_1977) reported
@playnewworld Please can you fix it so that other people can't skin your kills straight away? Maybe a 20 second timer or something which gives you the chance to skin it? Some players hang around waiting to skin other peoples kills
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J
(@0day_x00) reported
@morteelenta @playnewworld @primegaming I have had 0 problems what so ever with connection. Maybe it's you?
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Baio Carcelos
(@CaioBarcelos5) reported
@playnewworld Hey New World I've been banned because players are abusing of your broken bot. I sent a ticket already but 4 hours later I got no replies. I am not the only one and I will not be until you fix this.
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hurtz
(@Hurtzdonut13) reported
hey @playnewworld are there any known issues with ppl using there mouse?? mine seem's to pull up on my game and when i move it it just moves back to looking up. iv tried other games and it works fine.
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andrew b
(@runelynx) reported
@Magnum_Libris @playnewworld @primegaming Lol yes get the artists to fix the servers. Great idea.
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Clinton_
(@ItzClintonx) reported
@playnewworld pls fix misher, doesnt wanna spawn
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Smallguy72
(@smallguy72) reported
@TrueNorthMoose_ @playnewworld Bro I have a daily sleep deprivation crash for like 2 hours then I’m good for 14 more
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Corey Smith
(@Csmith1844) reported
@ToshiroAki @playnewworld @Danotage I’m not going to transfer servers until they fix the inevitable game breaking bugs, I don’t feel like losing all my ****
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greg 🥀
(@morteelenta) reported
@playnewworld @primegaming it’s impossible to play your ******* game, connection errors every time i try to log in
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Robert Smith
(@frogdigidy) reported
@playnewworld So ... I was banned because I disagreed with a group of people over a technical aspect of how lag works. I did not agree with the majority. I did this with no abusive language or toxicity at all. Guess if we don't like you we can just report you with some friends..
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King of the Stream 🇺🇸
(@KingOTStream) reported
Anyone else still having issues with #EAC and @playnewworld ? Havent been able to launch the game since Wednesday evening.
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Nathanael_Roberts
(@NathanaelR_) reported
@playnewworld All I did was go into the setting in steam for the game, then local files, then validate the game files and it fixed the problem for me.