New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/20/2024 11:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DonVito18899116 Don Vito (@DonVito18899116) reported

    @playnewworld Fix my fire staff blehhh

  • michel3dmax Michel 3ds max (@michel3dmax) reported

    @playnewworld Crash+crash+crash

  • Cook_Lift_Code Corey Hebert (@Cook_Lift_Code) reported

    @playnewworld How about you just fix the bug and stop creating new ones. It's like you're all a bunch of high school coders.

  • Alasheeri0 راشـد العشيري (@Alasheeri0) reported

    @playnewworld FIX TRANSFER ISSUE

  • BoneAlone2 Mason Pruett (@BoneAlone2) reported

    @royshook10 @Ghostdog_tv @playnewworld I mean I guess time will tell but I hope they fix the AH house glitch. Remember not to stack items right now, they said we’d be reimbursed but on the safe side I’d remove ah items while offline

  • AcidRemixFFA connor (@AcidRemixFFA) reported

    @playnewworld lucky i have had a stomach bug for the past 2 days dont have to deal with all the glitches hopefully they fix the server transfer so my mate can transfer to my server because he got the game 2 weeks after release

  • SqueakersOG Kaleb (@SqueakersOG) reported

    @playnewworld ya'll fix this ish yet?

  • Cook_Lift_Code Corey Hebert (@Cook_Lift_Code) reported

    @playnewworld We "Fix" top issue, We also broke the Auction House. What an embarrassment. Way to kill your game.

  • Up2Parker Parker (@Up2Parker) reported

    @playnewworld Why does everyone think being a ***** in the comments is going to help Amazon fix their game?

  • QuarterGhost1 QuarterGhost (@QuarterGhost1) reported

    @playnewworld i mean the patch did cause greater issues then the ones it fixed. we need a auction house fix pushed in the next day or two .. this is completely ridiculous, not only gold generation is atrocious but now the games robs the biggest circulating chunk of it.. this is unacceptable

  • TeemoPlayers ModsArePepega (@TeemoPlayers) reported

    @playnewworld The real nightmare is the bots and lag.

  • riporanger R!P (@riporanger) reported

    @playnewworld fix the ******* game

  • prayxz Jordon Finch (@prayxz) reported

    @Raif211 @lisuk94 @playnewworld i mean, if you got any ideas for them, maybe you could fix it yourself?

  • abowling18 Austin Bowling (@abowling18) reported

    @lisuk94 @playnewworld It’s sad that you’ve been conditioned to accept broken games at launch now. I don’t know about you but when I pay for a product I usually want that product to work as intended day one. Little hiccups here and are somewhat acceptable but major bugs like this are not

  • 2fitofi Touff (@2fitofi) reported

    @playnewworld Did someone actually already transferred? Or its all broken?

  • Dxavier_TV Dxavier_TV 🇫🇷🏴‍☠️ (@Dxavier_TV) reported

    @playnewworld Hello , i have a big problem i sell many item when i was disconnected and i don't have the cash in my inventory , and i'm sure at 3000% i sell for 2900 gold when i was disconnected and receive 0 gold , can you notice this bug quickly

  • Pie_Loves_You Matthew Pie (@Pie_Loves_You) reported

    @fiercekittenz @playnewworld when is a last known good though? Companies on my server have been abusing bugs to win wars since release. I guess that impact isn't as bad compared to gold dupe or trading post issues

  • TheReaperrYT TheReaperr YT (@TheReaperrYT) reported

    @playnewworld New world makes people PCs restart fix your **** only this game

  • Xthasys Xthasys (@Xthasys) reported

    @playnewworld I defended you as far as I could, but as a small community streamer I have lost a lot of players due to so many problems and being separated on different servers, honestly betting on you was one of the worst ideas since I have been streaming.

  • WildB0at Osama (@WildB0at) reported

    @playnewworld did you fix the transfers yet ?

  • MichaelShin408 Michael Shin (@MichaelShin408) reported

    @playnewworld shut down the game immediately. Idk why you guys still have it running with all these exploits and bugs in the trading post. Fix the game and then open it back up or you will lose a lot of players to this. I am at the end of my ropes already #NewWorldMMO

  • epicfailsxix Epicfailsxix (@epicfailsxix) reported

    @playnewworld Fix the dang AH bug where we can't get gold. I've lost several thousand gold. And I can't even get gold from AH sales while being online. Wasting time and gold posting for nothing

  • KousKous90 Hermes Kriophoros (@KousKous90) reported

    @playnewworld Can you just take down the game already? Give us fresh experience when you fix everything. The game is beyond broken. Quests are horrible. Stats don’t necessarily reflect the correct percentage or effect. Bots. Client side exploitation. Just FF xiv it already

  • QuarterGhost1 QuarterGhost (@QuarterGhost1) reported

    @playnewworld i mean the patch did cause greater issues then the ones it fixed. we need a auction house fix pushed in the next day or two .. this is completely ridiculous, not only gold generation is atrocious but now the games robe the biggest circulating chunk of it.. this is unacceptable

  • wowjason62606 Impulse | Wowjason62606 (@wowjason62606) reported

    @playnewworld Fix your game

  • thenumberf5ve5 thenumberf5ve (@thenumberf5ve5) reported

    @playnewworld FIX. THE. BUGS. ! .

  • Rando4918 Rando (@Rando4918) reported

    @playnewworld Just lost Windsward because the entire enemy team was exploiting. fix your damn game

  • Originalfen2 Originalfen (@Originalfen2) reported

    @playnewworld Bro fix your game..please shut the server down to do it honestly...life staff bugs, AH issues, lagging wars exploits...please kust fix the issues asap gonna kill the game...

  • MoroOkami YunoOkami⚡ (@MoroOkami) reported

    @The_Blaziken @playnewworld You'll understand when the CMs don't fix with the problems... , it's like complaining to a supermarket cashier about products being out of stock.

  • Oreoman1027 Justin Encinas (@Oreoman1027) reported

    @playnewworld Any update on this. I'm currently affected by this trading post issue. Still shows that I have active offers pending when I don't. I'm a bit concerned that the server that I would like to move over to with my friends will become full and all this will have been for nothing...