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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Oldschool
(@Batuzsche) reported
@playnewworld Fix the dupes first! ROLLBACK.
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SABER
(@ItsSABER_) reported
@MAttack34 @Gothalion @playnewworld I do not think wars on big servers having lag makes the game unplayable imo
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Chem
(@c_h_e_m) reported
@playnewworld @tokyo_rich Not really. It's best if the social team actually adress the various issues of your customers. You see a tons of people that are not happy.. some even with pitchforks in hand.. And you act all haughty telling us.. "Let them eat cake.".. You are giving Amazon a bad reputation.
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Galactic Knight
(@GalacticKnight9) reported
@OpiaDidact @playnewworld @Streetbfan Bruh, why don't you just take a chill pill.. it's not hard to create a template from already made artwork to carve on a pumpkin a bit harder to code and fix bugs etc on servers. Can you do it? The game is baby brand new. Chill. 😱🤷
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Ron Fairley
(@ron_fairley) reported
@playnewworld Could someone please address the trial of the cabalist quest bug that has many players unable to advance faction rep without re starting a time sink quest chain . This is a main story line quest and has been broken from day one .
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Chadly
(@Chadly_99) reported
Im getting very tired of every day logging into @playnewworld and seeing Syndicate's only 2 territories with "Upcoming War". War is becoming a chore & with lag issues on top there is no will from anyone to play them. Several day cooldowns or just wars being disabled is needed
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DK
(@DmkNLX) reported
@playnewworld A posible fix for the lag in windsward = shared market over all cities, give the trade fee to the city the item is sold in, this Will help spread the players to other cities, and the lag in windsward Should be fixed 👍🏻
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Gothalion
(@Gothalion) reported
Being told to strategize around the abysmal lag in @playnewworld Wars is disheartening. Nothing like swinging at statues and praying the flag cap goes in your direction.
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prajwal
(@react_student) reported
@jmfp808 @playnewworld @AN1MA Wow number of people who don't know how things work.i guess you also think developers need press two buttons and everything will get fixed.yes they are struggling to fix the bugs but telling the social media team to be developers is some new dumb **** I have heard all day
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Branislav Kulich
(@lapapo21) reported
@SirCoomes22 @playnewworld Fix 1: Verify the integrity of game files. Open your Steam client and go to LIBRARY. Right click New World and select Properties. In the left pane, select LOCAL FILES. Then click Verify integrity of game files. hope this helps
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Tea Fren
(@TeaaaVice) reported
@playnewworld @TheHebroohammr Why would I want to transfer from one broken world to another when I can just transfer to a new functional game?
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Uncledyy
(@uncledyy) reported
@playnewworld yow new world ? what happen to ur world now ? its broken, i cant even take the pvp quest and they fighting inside the settlement ?????
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MakAttack34
(@MAttack34) reported
@ItsSABER_ @Gothalion @playnewworld In a game where pvp is the main endgame and zone control plays a factor, unfair pvp cuz people are intentionally lagging the game makes it unplayable. The game is lagging because of the player
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Tarqueth
(@Tarqueth) reported
@Gothalion @playnewworld So much still wrong with this game and I recently found out that AGS knew about all of these problems in Alpha. It's a bit upsetting they haven't fixed things like healing/dps light/med/heavy. There is absolutely no reason to go anything but heavy as a healer.
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Chris Sixbey
(@Chris6B) reported
@Gothalion @playnewworld PVP is super broken thanks to several bugs. I was told that exploiting the T Pose glitch was ban worthy but I haven’t seen that in action yet.
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Chem
(@c_h_e_m) reported
@playnewworld @BigMickeyCee "While the team addresses those issues".. Well.. That's the problem.. you don't adress those issues at all. Your "social media team" is doing nothing except post pictures (okay the pictures are cute.. but still..). Maybe you can take time to adress the concerns of your clients?
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OP
(@The_OriginalAF) reported
@playnewworld How about you fix your game, purposely exploiting wars, we cant even play in a war now and hold anything since people are finding out about the server lag spike on points and capping every single town by just lagging out the server.. 5 years on a game and we still get this.
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Gothalion
(@Gothalion) reported
@Danumis_ @playnewworld Its not even forced lag most of the time. Just what happens at large clashes.
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✨💀 Sashkull 💀✨
(@ifYes_elseNo) reported
@BigMickeyCee @playnewworld I think holidays content is already done or is a different department, I mean, designers doesn't have too much to do with bugs. Also CM doesn't have to stop work just because there are bugs that they are already trying to fix.
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JPshootz
(@JPshootz) reported
@playnewworld I love playing new world the bugs arnt that bad considering the game is so new I was expecting worse but yeah they can be some issues but it doesn't stop you from playing the game
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MansourAyan
(@ByanAyan) reported
@playnewworld how about more essentials less cosmetics fix the bugs, work on server's transfer, read the damn feedbacks don't ignore your players
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Fragmatikz
(@Fragmatikz) reported
Can you fix the frost gauntlet lag exploit that people are abusing to win territories @playnewworld
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Jack McGuinness
(@IJGamerJack) reported
@playnewworld Fix server transfers please, we are not even playing anymore until we can play together, there's no point in completing an MMO solo then joining your friends
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HoppaBeks
(@HoppaBeks) reported
@playnewworld I love you. Please fix all of the PVP things. Please.
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Ragnarok Gaming
(@Ragnadoesgaming) reported
@nwdb_info @playnewworld Do you know of the armor weight not working correctly?
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𝖇𝖊𝖆𝖓 💫
(@xbeech_) reported
@playnewworld @AN1MA Why do you have a Twitter that's just for social media content like you should have a Twitter that gives updates on development, no one's going to care about the pumpkins when the game is broken
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KraZerrr1
(@KraZerrr1) reported
@playnewworld Obviously, its different departments for social media and coding, bug splatting etc, but please start communicating on what bugs are being squashed because invuln bugs, Lag Exploiting in wars and Abuse of terrible mechanics such as these will kill this game so fast. Communicate!
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Aodan
(@AodanTV) reported
If @playnewworld doesn't open up Outpost Rush and fix the terrible desync in wars soon, I don't see myself continuing to play. The core 2 aspects of PvP are disabled or has horrible desync that favors attackers. My company has given up on land ownership at this point.
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Branislav Kulich
(@lapapo21) reported
@SirCoomes22 @playnewworld had similar problem, after patch without trasnfer..I did verify integrity of the game in steam and it worked no problem since that
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Monkeyman
(@shootmeintheleg) reported
Dear #newworld, the hype will be over soon, beter fix the issues soon as a pop will go down bcz of your inability to fix bugs and transfer swaps. Faction token bug Server transfers @playnewworld