Telus Outage in Glencoe, Alberta

@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

Internet in this city is terrible. Shitter shaw and Telus

I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry

@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

@nemki @telus has always been the worst service at the highest price.

@TELUS sucks

@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

Ok Telus network is back, but the 3g towers are still dead, only the H is up.

@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

@JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

@PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)

It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail

@iPhoneinCanada Aww... too bad there’s no HomeKit. Still waiting for one to replace our SkyBell from TELUS.

Nope everyone one else get shit for using animals. Why not telus

@koodo I don’t have a tab 😀. This is for the public to understand if you can afford buy the phone and not go on a contract. Or plan and save😀. Koodo under TELUS has the best service 👍🏼

@wmpdll @DJGCR Switch to public. Same rates as freedom, same network as Telus. If you do, dm me and I'll give you a referral code for a few extra bucks off.

@cbcradio No. Got rid of it 3 years ago at least. @TELUS was HORRIBLE & I thought why pay for a service twice. Happy with @virginmobilecan & saying goodbye to an archaic land line.

After being a loyal Telus (@TELUSsupport) customer for 20+ year I thought I would feel weird not renewing my contract when it is over in June. But based on the subpar customer service and lack of incentives for long term loyal customers I am actually feeling great with this!

Dear #Telus - Should I really be going with you for TV & Internet. We’ve been with Shaw 25 years. You put fibre in our bldg. You convinced us. And your #CustomerService has been terrible. Two hrs on phone. And we’re not even hooked up yet. Seriously have to reconsider.

Anxiety is weird. I’m feeling sick to my stomach that Telus is calling me back to finalize BS for my account for our move so we have internet. But earlier I was so annoyed I talked to them fine I just wanted it over with. ****. I just want to sleep.

@johnsemley3000 It's just a telus flanker brand, so I assume the service would be the exact same

@pturnbul @TELUS Well, they can disconnect the service so you can't use it for some reason... I don't have internet at all tonight unfortunately.

I take it back @TELUS. I've had your service for a single day and I have no internet. 24 hours and I have 0 connection to the internet. I should have stayed with @ShawInfo

Bye bye @ShawInfo @Shawhelp! Today is the last day of your terrible internet and TV. By this time tomorrow, I will have a great TV package and blazing fast speeds without interruption from @TELUS @TELUSsupport. Good riddance, Shaw.

@JasonHardy92 @Shawhelp Good luck! My sons on TELUS and the interruptions are just the same! last time this happened thieves tried to steal wire (for copper) and cut Shaw’s fibre optics while doing so. Really sucks but that’s not Shaw’s fault but they should’ve worked through the night in my opinion.

Well done @Shawhelp, twice in two months our service in the south east of Calgary has been affected. And twice tonight your direct messaging service on your app has cut me off. Maybe I should take my business to @TELUS.

Isn’t Shaw wonderful. We’ve been with them for more than 20 years. Problems have been getting worse and worse over past 2 years, and their responsiveness less. We’re finally switching to Telus. Pray for us.

@jodycannibal1 @TELUS "Will do tech support for internets"

@Asikaa604 Oh 100% agree. Only real advantage Telus has here is the symmetrical, but their customer service sucks so bad.

@TELUSsupport I would love to, but I don't own a TV. I watch Pik TV on my iPad. BUT, thanks to Optik TV being the absolute worst app ever created, I am not allowed to buy, nor watch any VODs on Apple products, because TELUS lives in the 20th century where people only watch on the "boob tube"

@TELUS @TELUSsupport thanks for the terrible service provided on an explanation for the despicable roaming charges you bandits get away with charging. Fully integrated customer with TELUS as well. That will change..... #frauds

Access to information, and bad memes videos, should be a universal privilege! Having said that: Bell Rogers and Telus can go lag themselves.

Telus support take a hike you are jerks in my humble opinion. Do not reply to my tweets a- - H- - - -

Waiting for Telus. Customer Service Sucks. This use to be a company customer service was number one. In my humble opinion they have gone the way of toilet water.

@TELUS is there a reason why service keeps cutting out for southern Ontario. Its happening for multiple people even some with @Bell

@moarbaconz Awesome! I had a similar experience last month with Telus. The tech they sent to my house was a woman. She was great - diagnosed the problem, fixed it, explained what she did and gave me her card if any other issues. 10/10

Wow @TELUS ! As a brand new, converted customer, was on hold and spoke to 3 different agents re: my accts for 2 hrs!! Your wait time is painful. @ShawInfo and @Rogers #wastedevening #sodisappointed #needmoreagents #regrets

Still no service, no word on when we'll get service. Just wanted to commend you for top notch service. Looking forward to reaching out to telus.

@StealYoRedBull @Showtime @TELUS Correction, meant to type Showcase. My bad.

@LegendaryEnergy Internet Service Providers should make it eaiser to block. Parental controls on T.V. and satellite are easy to program. Talked to my ISP @TELUS they reccomend I buy a 3rd party service as they dont provide an easy option to protect kids.

Hey @TELUS @TELUSsupport @TELUSBusiness I have talked to two seperate humans (finally, it’s been a week) none can find my order #. They gave me a phone number to call (webstore) I have been on hold for 55 minutes. I am getting awful customer service!

The Telus chat woman says I'm a "pleasure to help", so take THAT guy who lightly assaulted me on the bus this afternoon for 'staring' at him.

Hey @TELUSsupport I forgot my password after a couple of years of not using Telus. I got my new bill via email but when I attempt to change my password....the email never gets to me. Would love some help!

Telus gave me free Galaxy Buds with my S10. They were free, but I stopped using buds, I'm a wireless V-moda headphone guy. But these are legit the best buds I've ever used. Instant connect, Wireless charge on my phone, 320 kbps. So better than airpods, & not stupid looking. 🔥