Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (67%)
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Online Play (20%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zacatecas |
Online Play | |
 Verona |
Sign in | |
 Ajaccio |
Online Play | |
 Delhi |
Online Play | |
 Campo Grande |
Online Play | |
| Strasbourg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cipher Gaming South Africa
(@GamingNapalm) reported
@Ubisoft @ExtraLife4Kids @UCSFChildrens Who cares? FIX DIVISION 2'S CRASHING!
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Noot mN
(@Noot_mN) reported
@Rainbow6Game @Ubisoft fix your servers connection failed to reconnect to ranked match and it happens to alot of poeple so its not my wifi
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Gideon Ung
(@Gidcheeen) reported
@JoeyPrink not assassins creed tho pls. problem is probably that you need ubisoft budget to make something kids would play but something that actually teaches history comprehensively isnt gonna get ubisoft level budgets.
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Esdras
(@dollmasterX) reported
@UbisoftSupport Help! Can't connect to Ubisoft Connect since yesterday. Are servers down? I always get the message: "There seems to be a problem with your internet connection. Please check your settings or switch to offline mode."
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Lá Drell
(@UniVrslDreamerX) reported
@Ubisoft Can you please fix the game freezing problem everytime i'm driving in a vehicle
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Jackson Ford
(@realjacksonford) reported
My Riders Republic experience so far @Ubisoft 1. Awkward menu narration automatically turned on for...reasons 2. Login menu fails to recognise button presses 3. Demands I create an account to play. Refuses to acknowledge the account I made already I just want to ride, folks.
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James Cheng
(@JC_theGC) reported
@Ubisoft @UbisoftSupport Siege is always crashing please fix it!
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StreetsofGage
(@StreetsofGage) reported
@eldarthebasic @dark1x Ok, I think the problem is that we are misunderstanding eachother. I used Dark Souls as an extreme example. If Ubisoft and EA are into this idea then its probably safe to say that they would look into implementing it somehow. And they make AAA games. Just a thought.
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Sai'nt
(@SAICCII) reported
BRO I just tried signing in on uplay browser. I had to change my password bc it said password was wrong. after that, it says again my password is wrong. I then tried to change it yet again, and then it says you cant use previous passwords?? BS RULES and BS BROKEN SYSTEM. **** OFF
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鵲ステイシー
(@Blue_Kasasagi) reported
@Ubisoft Unfortunately, you can't dislike here. Many products are incomplete and contain a large number of bugs and errors, it is impossible to contact support. I will never buy another game from you again.
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Thomas Feichtmeir
(@cyangmou) reported
@JoeyPrink So basically this faces the same problems as previous Ubisoft games, mainly that it's only coming from a blockbuster Hollywood fantasy. Art has nice architecture, but clothing and everything character related is very deliberately changed. I am all for good educational material.
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Saad サアド سـعد
(@Moonwalker_1986) reported
@UbisoftSupport Silence.. Of course. You don't even know what modes your own game have lol. Only Ubisoft games suffer from major screen tearing, no other games I have did this. Let's hope for a fix soon instead of blaming people's consoles.
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Donda
(@kvngvinega) reported
@TM_ForrestGump You had it sorted yet? Try contacting @cyberskeng_tec, had similar login problem with my ubisoft account days ago and their support wasnt helping till my colleague directed me to them. They got me back in, they're reliable and fast
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Hendrik Mans
(@hmans) reported
Thanks for wiping my cloud saves, @Ubisoft+, a service that I'm generally happy to pay $15/month for, until it wipes my cloud saves, which it just did
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Alligator Playing a Keytar Cake
(@TentaclePurple) reported
even then, on some menu items, it will still click on something else. There's a whole bunch of other issues that are hard to explain in text, but stuff like hitting enter to cancel & go back or escape to go forward (this happened when logging into Ubisoft within the app).
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PlayerIGN
(@PlayerIGN) reported
@massaBeard @PUBG You're referring to traditional Product-Games-- Halo, Battlefield, CoD (not Warzone), older Ubisoft IPs, Titanfall (not Apex). These companies are already shifting to live-service the last 2 years. You have to offer more than just purely the game to stay relevant a global IP.
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Rin
(@RinSama29) reported
@RidersRepublic @UbisoftSupport @Ubisoft Ok this isn't funny. I'm glad you all reset the progress, but now I can't move during the first race. Why are there so many issues with this game? Is there an patch update coming someday. Because this is just wasting my money now.
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PlayerIGN
(@PlayerIGN) reported
@massaBeard @PUBG I think you're referring to traditional Product-Games-- Halo, Battlefield, CoD (not Warzone), older Ubisoft IPs, Titanfall (not Apex). These companies shifted to live-service the last 2 years. You have to offer more than just purely the game to stay relevant a global IP.
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HaanSolo 🔥
(@HaanSoloR6) reported
@VarsityGamingTV Oh whats that, you picked the new op ? Would be a shame if smbdy tk'd you & another person called you the N word for "stealing" their op Oh whats that, ubisoft is barely capable of making one non-broken op, let alone 2 ? Would be a shame if they didnt focus on it, over toxicty
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Rendy Virgianto
(@kuc1ngkurap) reported
@Anfalaalgh @Ubisoft Try changing one gun from the in game menu multiple time. The switch back to your favourite weapon. It work for me. If u fast travel it will happen again, then repeat the process. After several attempt the problem solved
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mk_aln9
(@mk_aln9) reported
@JELKK11 At least crash is not part of Ubisoft
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Alligator Playing a Keytar Cake
(@TentaclePurple) reported
Next issue is the UI, which is an utter nightmare. It's a common Ubisoft problem - hover your mouse over a menu option & when you click, it sometimes will choose the option above what you clicked on. You have to move your cursor on & off until it highlights, and sometimes...
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Jennifer
(@WalkngDeadpool) reported
@Ubisoft can you please fix #assassinscreedsyndicate for PS5? The flashing lighting made me too sick to play it. Pleeeaaasseeee.
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KroNein
(@KroNein_) reported
@shbzz @ZavannahOohNaNa The biggest problem with siege really is that it has no direct competition in its category siege is so unique that ubisoft dont feel the need to innovate fast enough and its destroying the games health
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Jose Burgos
(@LotsofLams) reported
@CJP_Libra @IGN No. Nintendo gets unproportionally away with it. Think Ubisoft or ea releasing something bad. They get rightfully bashed. cd projeckt . Rightfully held to a high standard and put through a whole storm to try and fix it. Nintendo does the same and gets defended out of nostalgia.
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Harvey 27(👻)FREE COMISIONS
(@Harvey275) reported
@RaymanFacts @RaymanGame @Ubisoft So it would play similar to crash where even with analog it feels better with tank I guess
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The Dark Lord Ash 🐍
(@KingSingh93) reported
@Mohab_Creations Exactly that! The problem isn’t that she’s a blank canvas, the issue is that Ubisoft don’t know how to use that properly. And yeah Eivor was much better but still not good enough personally
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Alligator Playing a Keytar Cake
(@TentaclePurple) reported
I'd still recommend Rocksmith to anyone who wants to play guitar or bass, but only because there aren't any other alternatives that I know of. Really wish another company would pick up the mantle b/c the idea is fantastic, but Rocksmith is plagued with Ubisoft style problems.
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José Dean
(@lazyboku1228) reported
@UbisoftSupport I'm still having trouble with my Farcry 6, it is unplayable for me. I cannot play my save file I've uploaded to the Ubisoft cloud and I cannot start a new game also, all I get is just the loading screen with the icon at the bottom-right circling and loading still.
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Braden Meismer
(@Braden_meismer) reported
@Barishn22 The problem is Ubisoft made those parts boring and uninteresting. You can’t force people to like the MD story if you make it suck. Obviously people are going to want to get back to the fun part