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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (44%)
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Errors (39%)
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Sign in (17%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Errors | |
| Asheville |
Errors | |
 Puebla |
Errors | |
| Los Angeles |
Sign in | |
 Tower Hamlets |
Sign in | |
| Providence |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Carol
(@Blondie_1953) reported
@chipfranklin All of them lol I bought all my gifts through Amazon! Going on two weeks now I have been down with a really bad cold! I won’t go out and pass it on like the fool that gave it to me did!!
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Sarthak Gupta
(@srkgp94) reported
@AmazonHelp Hi Shareef, the customer support team was no help at all. They've asked me to contact them after 2 days after they have investigated the issue. The order with prime shipping was already 3 days late than the promised date. The phone was supposed to be a birthday gift for my dad
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JD 🌎
(@JDcarlu) reported
@cdixon I was wondering what type of data might eero be sending back to Amazon, and if they could discriminate bandwidth according to what your are using. Or maybe I’m paranoid and Netflix it’s just slow this days
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.694ms Download: 626.79Mbps Upload: 728.55Mbps
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Jeffery Gade
(@Joeyjoejo13) reported
@amazon fix your damn website items on wish list are not coming off the list when purchased. Yes im viewing unpurchased items
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Derek O' Meara.
(@DerekOMeara) reported
@AmazonHelp I have lost all login details and would need to contact you via email. Can you advise.
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Rin
(@theamazingRin) reported
@AmazonHelp I tried that! Your call center told me it was my responsibility to fix! I don't want to follow a link, I want the refund before my account overdrafts, and I was assured that I would get no help from Amazon! Everything about your company is reprehensible!
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Sarah Gardner
(@srhgrdnr) reported
@ghostplayMUSIC @WilliamShatner Not being rude or disrespectful but why do you have a issue with @amazon
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Daughter of God
(@Gods_dawtah) reported
@akada It's 800 naira sir 🙏🏿 I actually brought the price down from a thousand naira when I was having issues getting people to patronize me. And also I was having issues with my payments from Amazon so I decided to suspend sales there for now sir 🙏🏿 It's 800 naira for a copy sir 🙏🏿
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Sascha
(@_a_little_mouse) reported
@seltzer420 I ended up switching to Amazon Pharmacy because of all the problems I had with CVS
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Zeuski
(@iamzeuski) reported
FedEx is terrible. Amazon should be the standard.
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Jess Castle
(@JessCastle19) reported
@AmazonHelp Hi Susan, that didn't help, can you please escalate this issue?
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chawa4tv
(@chawa4tv) reported
@RNGingy Sounds like a grounding issue to me or electromagnetic interference coming from your GPU. My GOXLR required me to use a grounding loop for my microphone to work on my second pc. $10 part from Amazon.
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Shantanu prakash pandey
(@Shantanupraka15) reported
@AmazonHelp How many times I would hv to repeat the same issue to n number of amazon employees
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The Scottish One
(@ScottsmenOne) reported
@AmazonHelp that's just amazon help center. wtf does that have to do with your product not working? let me guess return it and be without a keyboard for a couple week and not being able to work and take the big chance of being fired?
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Maxime Bachelot
(@maxbchlt) reported
@AmazonHelp Yes I do. Ordered a kindle 15 days ago with my prime account. Parcel reached Whitehorse November 26 with intelcom and it has been sitting there since. Can’t reach them because they got a terrible customer service. You should stop dealing with them. They have only bad reviews here
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Nayeem Hussain
(@NayeemH58994104) reported
from
Kurnool, State of Andhra Pradesh
@AmazonHelp They are not resolving my issue that’s reason i came to social platform so that you can resolve my issue
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stormcab
(@stormcab) reported
I have Disney+, Amazon Prime, Netflix, end up just picking Die Hard for something reliable that isn’t shoving woke crap down my throat
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Mayank Agrawal
(@mayankagrawal79) reported
@AmazonHelp Trying to get the specified product picked up for return. Done it 5 times. Everytime there is some technical error and it is yet to be picked up. It has been almost 3 weeks. Can you please assist me ?
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N● L○$$ N● G@!N
(@xpsv) reported
@FrustIndian I hardly use gpay or amazon upi, prefer #paytm upi . I have seen paytm is the smoothest and so far most secure wallet. I had issue with gpay once and then never used. Amazon pay is integrated in amazon shop app and user experience could be better.
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Victoria Carpenter
(@vjcarpenter) reported
@AmazonHelp I tried the chat instead and they were able to solve my problem. They say I’ll be refunded in 48 hrs.
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Rick MaskDonald MD 🚴♂️🏄🏻🎾
(@Kidsdoc1Rick) reported
from
Oakville, Ontario
@AmazonHelp I have e-chatted with, and phoned 2 of your reps about my problems with a replacement Kindle which has also malfunctioned. An enormous waste of time as they were only interested in warranty time and defaulted to the usual “buy a new one”. Sorry but it was a dead end.
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Amar Kant Singh
(@AmarKan69115795) reported
@AmazonHelp I replied on that mail many times but nothing happened, you are are just playing with me in roundabout manner. No one is taking the action on my issue and sending me the routine mail. Is this the way that amazon deal with their customer issues😡😡😡
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Yogesh Prajapati
(@ykprajapati) reported
@Meesho_Official Also try to look at your backup support system with vendor..As of now i found your backend support system is pathetic. even after 30 days, i m facing issue to upload product on Meesho while i got orders from Amazon and Flipkart and your team just playing ticket, ticket game..
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Shantanu prakash pandey
(@Shantanupraka15) reported
@AmazonHelp U guys are good for nothing. Till@now my problem persists and u guys without any service exist. Are you not ashamed of ur service
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Co(f,f)ee On The Blockchain
(@TheCoffeeBlock) reported
If you buy Apple or Amazon stock and the price goes down, did you get rugged? Thats how crypto twitter thinks lately lol.
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Jake 💩
(@JakePlaysOrgs) reported
My headphones are broken so in order get another pair delivered today I had to get a certain price on my Amazon order so I added lube
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USPS Operation Santa
(@USPSOpSanta) reported
@LexiPop80 @JeffBezos @amazon We have explored working with third parties. There is an issue with protecting the personally identifiable information that needs to be resolved. Remember, this is only the second year the program has been nationwide.
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Lake Union Neighbors
(@lake_union) reported
@AmazonHelp How can I turn down @alexa’s voice without turning down the timer alerts? She yells at me but I can’t hear the timers when they go off You need to seperate out the two settings Also why doesn’t Alexa have a twitter account?
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Sanjoy Basak
(@SanjoyatMayabi) reported
Amazon Seller India customer service people are rude, irresponsible and Have huge credibility issues. Will never recommend any Indian sellers to work with @amazon @AmazonHelp #Amazon #Sellers #india