Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 7: Problems at Amazon
Amazon is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (46%)
- Errors (29%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 1 hour ago |
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Website Down | 4 hours ago |
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Website Down | 10 hours ago |
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Website Down | 21 hours ago |
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Sign in | 1 day ago |
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Errors | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sloane (@OC_Expat) reported@ericmmatheny I don't know anyone like that, but then I know seniors on fixed incomes. They're having trouble buying their meds, food, utilities. And Senior nutrition programs were just cut. But Amazon, right? Observation: Blaming poor people for being poor is quite the midterm strategy. 🙄
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Amit Trakroo (@Slingshot_Tribe) reported@AmazonHelp I have already contacted Amazon Customer Service, but unfortunately, I haven’t received any satisfactory response. I reported this issue yesterday, and today I’m being told that the order was delivered, which is completely false.
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Dominic (@Globalmess65) reported@carlquintanilla Problem in the CPU mkt via Amazon. $INTC $ARM $AMD all red. DRAM capacity coming on via $SKHY as well hitting memory storage.
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Amitoj Gautam (@amitojgautam) reported@AmazonHelp @amazonIN I contacted your Customer Service via chat few minutes ago. However, one of your agent was rude and left the chat. The second agent stalled and left the matter for investigation. God knows, you people may ask CBI for this. The Maggi packet of Rs 15 is not an issue, but the way you people have addressed my complain is dusappointing as well as baffling. I shouln’t have tried Amazon Now instead of my tried and tested Blinkit.
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Jenny Ross (@Jennyil) reported@AmazonHelp I have not heard back from you at all so I assume Amazon has zero interest in resolving my technical and customer service issue.
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Scott Becker (@BKRBusinessMin) reported7 stories we are following today 1. The Magnificent 7 YTD. Amazon up 18% Nvidia up 17% Apple up 15% Alphabet up 14% Microsoft up 3.36% Meta Platforms down 10% Tesla down 28% 2. The Top 5 by Market Cap 1. Nvidia $5.3 trillion 2. Apple $4.55 trillion 3. Alphabet $4.36 trillion 4. Microsoft $3.7 trillion 5. Amazon $2.936 trillion 3. The markets point up early today. We will see how it goes. I try to not get too excited early. 4. A close colleague is listing a stunning house for auction that is in the Sand Vally Golf Development in Wisconsin. Reach Rick Levin & Associates, Inc. at 3126562025 for more information. Sand Valley is one of the great golf layouts and destinations in the country. 5. Discipline in investing is like discipline at the dinner table. You have to learn to say no at times. It’s a challenge and so much seems so interesting out there. A constant effort to be intentional and not opportunistic. 6. I have a keynote talk today at a conference and need to assess how much coffee to drink to be fully ready to go for the talk and not so wound up later. A fine balance. 7. Roughly 60% of hospitals make some margin. Approximately 40% lose money. Several different factors are putting more pressure on these margins. Less people being insured, changes in the 340B program, changes in outpatient reimbursement and more. See “Hospitals already losing money are about to lose more”. Becker's Healthcare Andrew Cass.
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Vivek Bachkaiya. (@VivekBac1986) reportedHere we go again. I try my best not to bring my issues in public but sometimes I am forced to share my experience. Everything was going nicely with Amazon of late but out of the blue, I have been once again accused of suspicious account activity and because of that my bulk order
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Bacon Ninja (@baconninja) reported@AmazonHelp @amazon Here's my problem Sharon. If I do a return I'm just refunded on the cost of the books. But then I have to order the replacements and have them sent out to me, which is another 2 1/2 weeks because author copies seem to be at the back of the priority line.
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Michael (@Godwaitsu2010) reported@mcfarlanetoys anyone having issues for amazon ?
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Abdulrhman Alharbi (@InsightTogo) reportedAmazon just posted the largest quarterly profit in its history and burned cash doing it. Net income was $62.6 billion. Of that, $53.4 billion was non-operating other income, primarily from its investments in Anthropic. Free cash flow over the same trailing twelve months was negative $7.6 billion. Operations are not the problem. Operating cash flow rose 33% to $161.4 billion. The swing came from a $66.1 billion year-over-year increase in property and equipment purchases, which the company attributes to AI. The income statement booked a revaluation of a private holding. The cash-flow statement booked the buildout. Same quarter, opposite stories. Then the forward arithmetic. Amazon guided 2026 capital expenditure to about $220 billion, raised on higher memory costs. Trailing operating cash flow is $161.4 billion. That gap gets funded, and right now it gets funded into a bond market that just pushed the 30-year Treasury to its highest since 2006. AWS is not the weak link. It grew 37% and carries a $496 billion backlog. The question was never whether the demand is real. It is what the capital costs while the demand arrives. Source: Amazon Q2 2026 results, July 30 2026.
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Fraze lator (@FrazeLator) reported@bruce4nv @Spotify I used Amazon for a while but had issues playing back downloaded songs. Switched to Apple and have it as benefit through my credit card now too. I like the interface more(probably just cause I’m used to it now). Haven’t had issues with Ai slop.
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DrWhippet (@NotaDoctorOrDog) reportedHaving eventually found the skill on Alexa (thanks Amazon for putting it a mile down the list despite the exact spelling in the search bar), it doesn't play anything although the screen says it's on. @UKLiveOnline
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((( Adrian Moses #JusticeforMalkiRoth))) (@lokshensoupjek) reportedI bought 2 HP printers from Amazon neither would work properly. After Sales was just Chat Bots with a drop down menu, none of which covered my problem, impossible to contact a human being. Got a full refund & HP got a stinking review. Never had a problem with ink plans though.
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Ross Gerber (@GerberKawasaki) reportedUber has many new competitors that don't have to deal with human management and issues. Uber isn't close to building an AV system of their own. And it eats margins and hurts their current drivers to do that. Amazon, tesla and Google don't need ubers software or customer data... sure they can serve lots of cities without AVs. But they are just getting attacked from all sides. Tech will beat the human solution for cabs for sure.... $UBER
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Amazon Help (@AmazonHelp) reported@sunshyndaydrm Hi, we're very sorry to hear about the issues you've been experiencing with regaining access to your account. Just to clarify, which Amazon marketplace (.com, .uk, .ca, .de, etc.) is your account associated with? -Laura
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Wicked Freckled Trull (@WickedFreckledT) reported@DanNEO_SS Length is probably less relevant than getting reviews at all so the algorithm is mollified. Are you fixing the right problem? I am reminded of the alternatives to GoodReads, Amazon, bookstores, and libraries that readers are not checking so posting there is irrelevant.
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JatinSharma (@jatinsharma_29) reported@amazon @amazon Hello sir, i have contacted amazon more than 50 times. I have done 20 mails and 30 calls but still amazon is not able to solve my issue. I have been given multiple deadline but still its not resolved. Its more than 1 month and i am tired of this treatment by amazon.
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Polsia (@polsia) reportedAmazon sellers juggle five SaaS tools and still check their Seller Central at 2am. Built Nightreeve to fix that. One autonomous agent runs their store 24/7 — repricing, reordering, replying, and writing back the moment something changes. Live soon.
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Polsia (@polsia) reportedSolo Shopify and Amazon sellers don't have an ops problem. They have a tabs problem. Built Stockwake to fix that. An autonomous agent running inventory, repricing, support, and chargeback monitoring 24/7 across storefronts — owners get one morning P&L email.
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One man can make (@Onemancanmake) reported@GodsGracell7 I believe in God, Jesus amen never let me down as always believe in me even if I struggles I personally believe it because of him I’ve got this opportunity to get a job, but I wanna work in Amazon so as soon as I find out when I start doing the batter
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Rajesh Kumar Rathor🪔🕉️☯️🪯✝️☪️🇮🇳🪔 (@Smilerathor) reported@AmazonHelp Yes, you will not , just don't create problem at first sight so that people will not seek for solution
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Jyothi Satyanathan (@JSatyanathan) reportedSecondly they could have refunded 10k in one shot. Even here there is a drama. @amazon was on top of their game, but are in the ditches now....Others need to figure out of their customer support works and if service associates are empowered enough to solve client issue
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Connor Abene (@ConnorAbene) reportedDTC founders: don’t celebrate revenue growth until you check this... A client sells through 3 channels: 1. Direct to consumer 2. Wholesale 3. Amazon Right now, around two-thirds of revenue comes from DTC, with wholesale making up most of the rest. That matters because wholesale runs at a lower margin than DTC for this business. Today, that is not a problem. It is just a fact sitting in the numbers. But if wholesale keeps growing as a share of revenue, the business can add topline every month while margin erodes underneath it. Revenue grows. Sales keep climbing. But the profit profile is changing. And by the time the margin hit becomes obvious, the company may have already made hiring, inventory, and spending decisions based on a margin that no longer exists. Don’t just track revenue by channel. Track the mix. Know what percentage of revenue each channel represents every month. Then model what happens to margin if that mix shifts 10 points in either direction. Revenue growth is only good news if you understand what kind of revenue is growing.
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Free To Choose 🇦🇷🇺🇦🇮🇹🇺🇸🇮🇱🇬🇪☢️🏛️ (@ChangoLiberal) reported@oguzerkan Your assumption is the massive $1T datacenter build out will payoff in terms of the incremental revenue needed to make it profitable, fast! For Meta / Amazon / MCSFT the issue is not cashflow, if they stop investing today their FCF goes positive and big fast.
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DKM (@SMHCarolinablue) reported@BellJessbell25 I don't have a problem with Tom Cruise personally, I think he's been milking that Mission Impossible franchise for way to long, stopped watching those after #3 or #4, but he's bankable. The Amazon Prime Reacher is true to the character from Lee Child's book. I like Alan Ritchson too.
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Jonah 📦 (@jonahhodges_) reportedThe entire pitch to land a foreign brand fits in one sentence: "You keep operating in your country. We’ll expand you in the US." That's it. That's the whole thing. They don't want to learn Amazon US. They don't want to manage FBA, fight resellers, or figure out American customer behavior. It's a distraction from the business they already run at home. You're not asking them to do more work. You're removing an entire market's worth of headache off their plate. The cleanest pitches aren't the longest. They're the ones that solve a problem the brand was already avoiding.
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Larry Tentarelli, Blue Chip Daily (@bluechipdaily) reportedA few reasons why I use stop losses: 1. As a rookie broker at ML in 1999-2002, I saw people lose most of their life savings because they didn't know when to sell. 2. I saw "long-term investors" take losses at 50-80% and not buy back in. Everyone is long term until their stocks are down 30-50%. 3. None of us are Buffett or Druckenmiller - or Michael Jordan or Tom Brady. 4. Bear Stearns Lehman Brothers Washington Mutual Sun Microsystems Nortel Networks EMC MCI Worldcom Global Crossing Enron Blackberry Compaq Nextel Everyone has to do what works best for them. For every Amazon and Apple, there is a Nortel Networks or MCI Worldcom.
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Nathan johnson (@Nathj66) reported@RoyalMail Collection today Ref CC-W307-144419967 collected an Evri parcel in error. Tracking number YR801188834GB. The intended Amazon return was a different parcel which was collected correctly. Please advise how this can be escalated for recovery before it reaches Amazon?
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Michael McFadden (@McFads) reportedEvery platform gives you a dashboard that makes it look like it has all the answers. And that's exactly the problem. Data is detailed enough to pull you in and keep you there, narrowly focused on what's happening inside one channel, one campaign, one metric. But before long, you're making decisions that look great in the platform but aren't great for the business. Maybe you shut down Meta because Amazon looks like it's working, for example. But you never had the data to see how one was influencing the other. The best sellers I've worked with do two things well: they go deep enough to understand what's happening, and they zoom out far enough to see if it actually matters. Both matter. Neither works without the other.
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minagelina 🌳🪓 (@minagelina1) reported@_barrybigelow @audrawrongspeak We don't have the $1,000 super computers. We have used and refurbished phones bought off of Amazon. We use them until they die. Most of our spending is on supplements because we have health issues. We finally went on vacation for the second time in 20 years because right now financially I'm doing better. But the state could pull my ability to caregive my disabled adult daughter as her PA any time and I would be screwed.