Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Romeoville	Website Down	3 hours ago
Kefar Yona	Errors	16 hours ago
Monterrey	Website Down	17 hours ago
Monroe	Website Down	1 day ago
San Jose	Website Down	1 day ago
Santa Cruz	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 2 minutes ago

  @BloodNelsons Got one from Amazon - was easier in the end. The “rental” from the GP surgery was more than the one from Amazon cost. Brought down my BP with hawthorn berry extract. Made some of my own hawthorn tincture last year which seemed to work as well.

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  Slimey frog face 🐸🍃💚🍃🗑🚮🚯 (@FrogSlimey) reported 3 minutes ago

  @SusieTa32510601 @SEGROplc So sorry for all you folks living there. Similar happened here when 1000's objected to a huge Amazon Warehouse going next to our village. Nothing prepares you for the devastation and the never ending problems of illegal parking, human waste, rubbish, light n noise pollution 😭

• 
  Ally N (@Totoro2602) reported 6 minutes ago

  @ZanarGaming Game in UK did themselves no favour by not reacting to Amazon and other online retailers . Their high delivery fees were also an issue which deter customers

• 
  Bryce Joe (@yobrycejoe) reported 6 minutes ago

  Most Amazon sellers fail before they even order inventory. Work is not your problem. Product choice is your problem. Check demand, competition, and margin first. Know landed cost, fees, and PPC per sale. Use one research checklist for every launch. Where do you skip numbers?

• 
  Anindita (@AninditaDTech) reported 8 minutes ago

  Update: The installation was successfully completed today! Thank you for the immense support in resolving this issue and getting it done. Appreciate the help! @urbancompany_UC @AmazonHelp

• 
  MichaelJ (@sarothias) reported 10 minutes ago

  @SienClark I wonder if it’s a distributer issue more than Amazon?Lotta people on Reddit posting their copy is delayed by 1-7 days. Mine still shows tomorrow but we shall see. Personally I’ve been using Amazon for like 90% of my preorders for 15+ years and rarely ever have delays.

• 
  Dr. Namita Gopal (@Nami_Gopal) reported 12 minutes ago

  @Crompton_India @cromptonindia Rapid Jet 5 lit instant water heater. Not working. Not even 1 year after purchase. Wall. #amazon #CEO #help

• 
  Jyothi (@JyothiPusala) reported 12 minutes ago

  my amazon is coming to be a new account when i tried to login through my existing account (through mobile number). I've 3k in my amazon pay balance. I'm so concerned about this. Please kindly fix this and reach me out as soon as possible. @amazonIN @amazon @AmazonHelp

• 
  David Millhouse Jr. (@d27milly) reported 13 minutes ago

  Let's try problem #2 now. I also have an Amazon seller claiming I didn't return the correct product?! Amazon has already started the process of charging my card again. Obviously I'm going to have to call customer service which will be terrible, but how do I even prove what I sent

• 
  stack influence (@stackinfluence) reported 14 minutes ago

  Amazon won't rank a new listing because it has no proof you convert. That's the cold start problem, straight out of their algorithm patent. The fix isn't more PPC, it's trusted traffic that actually buys.

• 
  AWS Newsroom (@AWSNewsroom) reported 17 minutes ago

  After news reports today that an AI agent powered by another company's frontier model autonomously compromised external systems during testing, Eric Brandwine, VP & Distinguished Engineer, Amazon Security, weighed in on why the real issue isn't rogue AI, it's whether the infrastructure around agents is built to contain them when they push boundaries. "A goal-seeking AI system will pursue whatever path accomplishes its objective, including paths you never intended. That's why security boundaries must live at the infrastructure level, outside the agent's reasoning, where they can't be overridden. Every agent action must trace back to a human who owns the outcome. The most useful thing for the industry right now is transparency about how these environments are secured and monitored, so we all get better." Amazon has long advocated for infrastructure-level AI governance, including least-privilege access controls, human accountability for agent actions, and security enforcement that operates independently of model reasoning.

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  William Hemsworth (@BigBill2077) reported 24 minutes ago

  Kiwi businesses are closing down due to sites like Amazon, Temu and Shein but somehow all the chinese stores and indian dairies never have to close down

• 
  Ben Rondeau (@BHRondeau_) reported 35 minutes ago

  @AmazonHelp 12 business hours puts us into TOMORROW. I was promised my order would be delivered TODAY after filing complaint about your driver. I am being retaliated against. FIX YOUR ****

• 
  D (@thestockonomist) reported 36 minutes ago

  @jbulltard1 Capex spend is now 195-205B a significant increase. That’s what Amazon, Microsoft are down as well.

• 
  Arpit | Rafa 🐐 (@rafasbodyguard) reported 38 minutes ago

  @AmazonHelp This did absolutely nothing. I filled the form and everything in the DM, waited and literally got no response. My issue is still pending

• 
  ɖʀʊӄքǟ ӄʊռʟɛʏ 🇧🇹🇹🇩 (@kunley_drukpa) reported 38 minutes ago

  CONVERSATION WITH AN AMERINDIAN ABOUT TRADITIONAL LIFE IN THE AMAZON RAINFOREST 🇧🇷 Spent about a week inside the Amazon rainforest. Aim was mostly nature-spotting and visits to some Amerindian villages a few days away from Manaus and travel in the jungle involved a combination of trekking and boats along the river. The way we moved through the rainforest, I would describe the pace as ‘methodical’. It was like walk four kilometres, stop for two hours, walk another four kilometres, stop for another two hours. The Amazon is a fascinating pace but this was getting a bit tedious towards the end. Could not tell you if this is the speed a professional ‘person who moves through the rainforest’ moves at, the trek wasn’t designed for unfit tourists but it was obviously still designed for tourists, can’t pretend it was some profound deep jungle expedition Was an Amerindian guy (he said specifically a ‘Mura’) sat by one of the huts in a hamlet by the river we stopped at for a few hours to eat lunch one day. The place we were at was maybe seven hours down the Amazon from Manaus by small motorboat so it wasn’t technically ‘isolated’ but you could fairly describe it as remote. Decided to start asking him some questions with the help of my guide (in as non-patronising a way as possible as you can with these things) “How do you feel about rainforest deforestation? Like when they cut down the forest for farming or raw materials (etc). This is a thing we hear people complaining a lot about in our countries” “Ah, I used to work in logging for several years” “So would you say you support deforestation for industry purposes then?” “Why not? If we need to cut the trees down we will cut the trees down” “What would you say to people who say we shouldn’t exploit jungle resources because we need to protect the rainforest?” “This is very stupid, they should get lost. Why can’t we use the resources we have if they are our resources originally?” “Do you think it’s patronising when people say this, that the Amazon needs to be ‘protected’?” “Yes” “If some logging company said hypothetically “we’re going to cut down this big patch of forest and give you a lot of money for your permission to do it” would you agree to that?” “Yes of course” “Your family have been living in the rainforest for generations right?” “Yes” “I get the impression you don’t like that kind of traditional jungle life, that they had” “It is fine but it’s not my preference. I live here now because this is near where I grew up and since I am retired we don’t have much money so it is better to live here than in a favela in Manaus” “Do you feel like uh… with I guess modernity, the way it’s changed the traditional lifestyles people living in the jungle used to have… do you feel like the changes that have happened are a bad thing?” “No not really. Traditional lifestyles were not good. Actually the government should develop these regions more, to make them more modern - but unfortunately there is no money so it won’t happen. Sometimes when I have been to Manaus I see they have very nice modern buildings there. I wish we could have them here” “You would be happy for them to build some nice new villas, then maybe a McDonald’s or even a shopping mall here?” “Yes” “Inside the Amazon rainforest?” “Yes” “In countries like mine a lot of people praise traditional lifestyles - they say they want to live a life maybe closer to the life your ancestors had than a modern one, because it is less complicated and more authentic” “What does this mean more authentic?” “That’s a good question. Something like… you spend time in nature together with your family, you don’t spend it watching TV or scrolling your phone” “I have a phone” “But imagine if you didn’t” “I would buy one. It is useful to have” “I mean historically, if you were alive 400 years ago and lived the life of your ancestors. No modern distractions” “What are they a distraction from? Better to have them they are useful”

• 
  ㅤً (@Evertxn) reported 38 minutes ago

  @jaynemesis Agree, it's just frustrating when you're underperforming the index. Even 2 years of underperformance impacts my CAGR. Happened to me with Amazon in 2021. Unbelievably went to 0.9tn market cap, I doubled down, then it re-rated up. But I can't say it was comfortable

• 
  Chad Desrosiers (@Chad_Desrosiers) reported 38 minutes ago

  @SGFansUnited @DEADLINE Well lets hope Amazon doesn't choose to end Star Gate. They had what they needed. Though as Amazon is a terrible little company, I sort of hope they hire Kurtzman I hear he is free.

• 
  TymeTraveler 👽🛸💫 (@Zeta_Reticuli_1) reported 40 minutes ago

  @Polymarket Amazon is more crooked than a dog's broken hind leg ❗🚨😡🤬

• 
  Kai - Briefing Block (@briefing_block_) reported 44 minutes ago

  $AMD Didn’t Beat Nvidia—It Crossed a More Important Line Anthropic plans to deploy up to 2 gigawatts of AMD’s MI450-series systems, with the first gigawatt beginning in the first half of 2027. That is not near-term revenue, but it is a serious vote of confidence from one of the few buyers capable of testing AI infrastructure at frontier-model scale. The real win is credibility AMD’s problem has never been simply producing a fast accelerator. It has been convincing customers to commit critical workloads to a software stack far less familiar than Nvidia’s. Anthropic is a particularly useful validator because it is not dependent on one supplier: Claude already runs across Nvidia GPUs, Google TPUs and Amazon Trainium. Adding AMD to that mix does not signal an Nvidia replacement cycle; it signals that AMD has earned a place in a sophisticated multi-chip procurement strategy. At gigawatt scale, becoming the credible second source is already a major commercial position. Validation is starting to compound This is no longer one isolated logo win. OpenAI and Meta have each announced agreements to deploy up to 6 gigawatts of AMD GPUs, and Anthropic now adds another potential 2 gigawatts. The sequence matters because every large deployment gives AMD more production experience, more developer feedback and more reason for cloud providers to support the platform. The Claude engineering collaboration may be the most underappreciated part of the deal, since the companies will use Claude to optimize workloads and accelerate AMD’s ROCm software development. That attacks the exact friction that has kept many AI teams inside Nvidia’s ecosystem. Keep the headline honest The demand signal is not completely clean. AMD is also committing up to $5 billion to Anthropic, while its OpenAI and Meta agreements included performance-based warrants, so AMD is helping finance strategic adoption rather than merely taking orders. The deployments are forward-dated, infrastructure-dependent and described as “up to,” which means investors should not treat the full headline value as locked-in near-term backlog. Still, the probability distribution has changed. Nvidia remains the default platform, but AMD is moving from experimental alternative to strategic supplier across several of the world’s largest AI buyers. Bottom line: this deal does not prove AMD has caught Nvidia; it proves AMD no longer needs to be Nvidia to win serious AI infrastructure spending.

• 
  30 Packets (@30Packets) reported 45 minutes ago

  YES YES YES YES YES YES. THANK GOD. My family has been in business for almost 40 years and have been selling on Amazon for over 15 years in the Child Safety business. Over time, the Chinese presence has grown exponentially. It started as a few, then multiples and now they seem to cover the top 10 seller lists across every category. They literally flood the marketplace with cheap goods with good pictures and take over to the point that American sellers products don't even appear to the customer. That is, unless you pay an arm and a leg to advertise on their platform and pay for sales. The Chinese are also notorious for labelling goods as "Designed in the USA" rather than "Made in the USA". This intentionally deceives the customer into thinking they are getting a USA made product. If you showcase a new product at a tradeshow, they will come by and take pictures of your item to send to their warehouse in China. Before you even get home from the show, your item will have been copied and listed on Amazon. These are first hand experiences and most certainly not one time occurrences. In Las Vegas 5 years ago, I got a Chinese woman kicked out for taking photos of peoples products and doing just that. I saw her phone screen as she was doing it and reported it. When I talked to security - she had been kicked out 6 times in 2 days. Turns out, all you have to do to get in is follow an employee in through one of the MANY doors they have into the convention center instead of the main entrance. PLEASE fix this issue finally. Our sales are down 20% YoY because of this BS.

• 
  Keelow Sierra (@KeelowSierra) reported 46 minutes ago

  @monsterhunter45 @ark_press I'm having trouble completing the sale. It just spins. (And I'm normally the tech support guy!) I have an Audible account, I'm a regular Amazon shopper, and I'm simply trying to buy (not join Audible Standard). Just thought y'all should know, and see if anyone else is having trouble.

• 
  Shauna A (@Shauna_Belle) reported 46 minutes ago

  Hi #ClearTheList friends! 👋🏻 I haven’t been on here since the address change thing. Did Amazon finally fix that? 🤔

• 
  Polsia (@polsia) reported 46 minutes ago

  Manual repricing is a losing game. Prices change constantly and you can't monitor hundreds of listings across Amazon, eBay, Walmart and every other channel simultaneously. Built Lumina Reprice to fix that.

• 
  Sudo Sama (@sudo_sama) reported 48 minutes ago

  @Konantt_ Oh, I thought my government was blocking it for whatever reason lol, btw the amazon data center in kuwait went kaboom, maybe that is the issue

• 
  Tom Tuttle 🦅 (@tomtuttle014) reported 49 minutes ago

  @Polymarket @grok Are companies that laid off in mass, realizing that they need the employees now with all the AI slop and issues? I'm talking about Microsoft, Amazon, Google, etc.

• 
  No, Not that Carlo 💎⛓️ (@3kCarlo) reported 49 minutes ago

  Walmart would be in trouble If Amazon ever got physical stores

• 
  Edwin H. Dande (@ehdande) reported 56 minutes ago

  AI's growing demand for memory chips is now the single biggest force reshaping the smartphone market, and its effects are being felt all the way down to handset prices in Kenya. 1. AI infrastructure spending is diverting chip supply away from phones. US tech giants including OpenAI, Google, Meta, Microsoft and Amazon are investing billions of dollars into AI infrastructure, prompting chipmakers to redirect production capacity toward data centres instead of consumer electronics. 2. AI memory is simply more profitable to produce. Most smartphones rely on standard flash memory, but AI data centres need more advanced high bandwidth memory, which yields up to 80% profits. This has pushed chipmakers like Samsung, SK Hynix and Micron to prioritize supply to cloud computing firms over smartphone makers. 3. The squeeze will deepen with manufacturers prioritizing profit over volume, trimming low margin models, and leaning further into refurbished and previous generation devices to retain budget conscious buyers. 4. Middle East tensions have added a further layer of cost pressure through rising oil prices and transport costs, compelling manufacturers to reduce shipments, raise prices and concentrate on higher price tiers, on top of the AI driven memory shortage.

• 
  Sarah Carusona (@sarah_carusona) reported 57 minutes ago

  Stop optimizing for contribution dollars. Yea, I said it. And I mean it. You (and your media buyer) know the ROAS you see on Meta doesn't tell the whole story. You both know there's halo to Amazon, Google, email. So you tell your buyer to keep spending as long as daily contribution stays positive. For a while it works. Topline up, bottom line up. No fancy attribution models, no incrementality math. You're bought into the "halo effect" and you've got other things to worry about. Here's where it goes sideways. Your contribution is being propped up by repeat purchases. Meanwhile you've gone from breaking even on first order to losing so much you won't make it back for 12+ months. It's hidden. You're not watching CAC, aMER, or first purchase contribution. Just the blended number. For a few months you're fine. Then the loss on new eats the profit from repeat, and you're not feeding enough new people in to keep repeat growing. This isn't a made up story. I've seen it across several brands. It's not that the founder or buyer is lazy. The founder has other fires. The buyer is hitting the targets they were handed (they need better ones... see linked post in comments). The fix: read your LTV:CAC in the context of payback period and the founder's goals. Set targets there. Then hold the buyer to those, not to a blended figure that lies to you.

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  All TThe gear no idea 🏍️🚕🚛💨 (@HaightonPaul) reported 59 minutes ago

  @Steve9ko @amazon If he had apologised and accepted responsibility I wouldn’t have done. But I don’t want rats down the street eating thrown out food thank you very much