Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (34%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Duenweg	Errors	8 hours ago
Ludwigslust	Sign in	10 hours ago
Benito Juarez	Errors	13 hours ago
Woodbury	Errors	16 hours ago
Taunton	Errors	23 hours ago
Green Bay	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Further Records (@furtherrecords) reported 3 minutes ago

  @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

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  Dr Mark van Rijmenam, CSP (@VanRijmenam) reported 5 minutes ago

  Five juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.

• 
  The Inner Circle Trading Group DP David Prince (@epictrades1) reported 10 minutes ago

  @CardiCNBC Really ? That is what you took from this ? I see much worse broken business models w low valuations over amazon. Indeed amazon is doing quite well... rem last earnings. Oh and no nothing is a hard rule for all stox, odd u thought that

• 
  Secret Apps (@getSecretApps) reported 11 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  bhavesh shah (@bhaveshshah) reported 12 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  lon :3 (@seunginplushies) reported 12 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 14 minutes ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait

• 
  m masquer (@masquer_m14438) reported 15 minutes ago

  @ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 17 minutes ago

  @AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?

• 
  지우 (@minccino02) reported 20 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Conor (@leprechaunsrfun) reported 21 minutes ago

  @AmazonHelp No you're good this is a staff issue with the delivery hand off

• 
  Ruffian (@Ruffian425) reported 21 minutes ago

  The Eastside luxury market is not having a normal seasonal slowdown. It is showing the first real stress fractures in the exact places that were supposed to be invincible — Bellevue, Redmond, Kirkland, Sammamish, and the waterfront corridors — because three things hit at once: AI-driven tech job cuts, the 9.9% millionaire tax, and a buyer pool that suddenly stopped feeling urgent. The inventory explosion is concentrated where the money lives. King County homes over $2 million saw listings surge roughly 84% year-over-year. Kirkland listings roughly doubled (about 150 to 303). Bellevue and Sammamish jumped around 70%. Redmond was up about 77%. The day after the legislature passed the tax, $2 million-plus listings statewide jumped 65% in 24 hours. That is not random seasonality. Those are the zip codes stuffed with Microsoft, Amazon, and Meta compensation.97 Demand at the top is breaking first. In the six most expensive Seattle suburbs, homes over $2 million averaged 44 days on market in the first half of 2026 versus 25 days a year earlier. Pending luxury sales in the top 5% of the market dropped 15% in the three months through July. July pending sales in the Seattle metro were among the steepest declines in the entire country — Eastside pending sales were down 16–17% year-over-year. One tally put July pending activity at the lowest since 2017. Homes that used to go pending in a weekend now sit, take price cuts, and sometimes get a handwritten new number on the sign.34 The jobs that paid for these houses are being cut while companies spend on machines. Since May 2025, more than 10,000 Seattle-area tech workers have been laid off, with Amazon and Microsoft accounting for the bulk. Microsoft cut 605 Seattle-area jobs in July 2026. Amazon has already done massive corporate reductions and just filed another 121 Washington cuts (53 of them in Bellevue) effective October. Meta has cut nearly 1,400 King County employees in waves. These companies are simultaneously pouring $190–$220 billion into AI infrastructure. When headcount shrinks and equity compensation gets choppy, the $2.5 million–$8 million buyer does not disappear overnight — he just stops racing.67 The tax is already changing behavior even though it does not start until 2028. The 9.9% levy on household income over $1 million does not tax the sale of a house. It does tax the ongoing income that lets someone stay in a $4 million waterfront home and keep funding the next custom build. Agents reported clients listing specifically because of the tax. High earners who were already thinking about Florida, Texas, Tennessee, or Wyoming are accelerating the timeline so they are not Washington residents when the tax bites. That is why you now see for-sale signs on East Lake Sammamish Drive, in West Bellevue, and along streets that almost never turned over. Those owners are not “testing the market.” Some of them are planning an exit. What this looks like on the ground. Sammamish median prices are down 10–17% depending on the window. Eastside single-family median is off about 4% with inventory up nearly 30% and days on market nearly doubling. West Bellevue has at times shown 7–8+ months of supply. East of Lake Sammamish posted the biggest inventory jump of any Eastside submarket. Sale-to-list ratios have slipped into the mid-96% range. Price reductions are common. The mid-market still moves if it is priced correctly. The upper end is where absorption has slowed hardest. This is alarming because the Eastside luxury market was never a diversified local economy. It was a high-beta bet on a handful of tech employers and the stock-heavy pay packages they issued. AI is letting those same companies do more with fewer people. The tax raises the carrying cost of staying. Rates are high enough to kill impulse buying. Result is visible on the street: more signs, longer days on market, and a buyer who now has time and leverage. That combination did not exist here two years ago. It exists now.

• 
  Jean Leonard (@LeoJean581) reported 23 minutes ago

  @draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?

• 
  DriveBy Geek (@DriveByGeek) reported 26 minutes ago

  @Shaykay1717 Is there a Whole Foods near you - if that’s Amazon, is that the source? Check the labels - the problem is it’s already in your kitchen not the store. I order from Amazon Whole Foods a lot, large beef and pork and it has been fine.

• 
  Lianchi (@Lianchi830342) reported 27 minutes ago

  @Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.

• 
  Bronx (@Bronx_wrangler) reported 27 minutes ago

  @Essiex2a And all international firms and all large corporates in SA. All are compliant. Do you prefer the 30% black elite shareholding? StarLink proposed to do be same as Amazon. Do you oppose StarLink in SA? The issue is the GNU.

• 
  FrozenXP (@614NHL) reported 29 minutes ago

  @SeanOfNowhere @F1RETHECANNON It's a location issue then I don't know what to tell you. Have literally never had a bad experience with amazon delivery myself.

• 
  Jane Reynolds (@JaneReynolds8) reported 29 minutes ago

  @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

• 
  leelakurup (@leelakurup) reported 31 minutes ago

  @Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??

• 
  Tyler (@Tylerban) reported 36 minutes ago

  @Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund

• 
  Mhykhael (@mhykhael) reported 39 minutes ago

  The interesting part about Anthropic’s compute expansion is that AI infrastructure is increasingly becoming an electricity problem. Anthropic has secured massive compute capacity across SpaceX, Amazon, Google and Microsoft, while acknowledging that frontier AI training will soon require gigawatts of power. The next AI advantage may not come from owning more GPUs. It may come from securing enough electricity to keep those GPUs running.

• 
  The Powerful Katrinket (@katrinket17) reported 42 minutes ago

  @leock224 The brand I'm using is called VITALFLOW from Amazon. I ran out and tried a different brand, but much preferred this one. There seems to be a plethora of issues this treats, my mind even seems clearer. It's worth checking into.

• 
  Lori Jo 🤪 (@LoriStory20) reported 46 minutes ago

  @45wonyuge @amazon 50% of the time my Amazon deliveries go to the Post Office. Yesterday I picked up a box and it rattled like a box of parts. It was actually a ceramic tissue holder broken in many pieces. The interior packing was just a little *** of paper. No matter the carrier, there was no way it was going to make it to me in tact. Infuriating. I’m staging a tiny house and it was part of my pop of color. Now it’s on me to ship back their packing error. It’s not simple task in a tiny town.

• 
  Derek Johnson (@rattletrap1776) reported 47 minutes ago

  Protesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌

• 
  Mr. 5 Star (@Mr5Star) reported 55 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  Steve Cavalier (@Drstevecavalier) reported 56 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp Ahmed’s replies haven’t actually addressed my issue. Just the same response repeated. I really hope someone else on this team can help resolve this. Please don’t let me down again.

• 
  Akin Oríjà (@mapolami) reported 1 hour ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  Flying Mitts Hockey (@flyingmitts) reported 1 hour ago

  @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.