Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lügde	Sign in	2 hours ago
Paris	Website Down	13 hours ago
San Francisco	Sign in	15 hours ago
Llucmajor	Website Down	16 hours ago
Barcelona	Errors	18 hours ago
Ash Grove	Sign in	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikas Alwys (@VikasAlwys) reported 2 minutes ago

  Meet Tukaram Mundhe IAS, a son of a farmer coming from a poor agricultural family and a drought-hit area. Now, this man is an IAS officer shaking the food adulteration mafia. 🔥 Today, he is currently serving as the Commissioner of Maharashtra’s Food and Drug Administration (FDA). In 21 years of service, 25 transfers. In the last 60 day, 1100 raids 🔥 >Over ₹1.9 crore worth of food stock seized in a single drive >Gutkha worth ₹11 lakh recovered >Many hotels had their licences cancelled >No chocolates, chips, or cold drinks in Maharashtra schools anymore >Raided 4 Domino’s outlets, Amazon, and 1 Pizza Hut outlet and shut them down >Raided the Bombay High Court canteen and shut it down >Blinkit’s licence cancelled >Expired soft drinks seized Your real wealth is the lives you make better.

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  Edward Kierklo (@ekierklo) reported 8 minutes ago

  @rooftopdrew Somebody explain to me why Eddie Lampert slowly bled Sears/K-Mart? My initial understanding was when be bought (before Amazon and internet shopping) the land alone justified the purchase. He could have rejuvenated the brand but did he opposite. Like bankruptcy, slow then suddenly

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  Gordon Hudson (@gordonhudsonnu) reported 11 minutes ago

  @modernheroestv If this is an ex Amazon one we had one parked outside my work without the handbrake on. Rolled down hill, hit two cars and broke through the fence separating us from the Edinburgh Bypass. Fortunately hitting two cars had slowed it down or it would have continued downhill onto the bypass in rush hour.

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  fatema ismail (@FatemaI) reported 13 minutes ago

  @AmazonHelp Your agent did not care to understand the issue not assist . Henceforth will not be ordering from Amazon because you'll change the policy as per your convenience!

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  Mark D Hughes (@MarkDHughes1007) reported 13 minutes ago

  @CHRISsW0RLD @Kobie3408 At this rate we’re going to have to issue our children tasers! Amazon sells em everyday!👍

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  Gurpreet $ingH (@gurpreet_35) reported 17 minutes ago

  @AmazonHelp Please accept you failed to fix that.

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  Dipesh Mehta (@fc0d70a0c49343b) reported 20 minutes ago

  Post 3.Customer care @amazonIN @AmazonHelp I've spent HOURS on customer-care calls over this issue, including extremely long calls and multiple escalations. Every time I get the same response: We will look into it or You will receive an update. I don't need another assurance.

• 
  brotkoc@icloud.com (@brotkoc77095) reported 21 minutes ago

  @SaltyGoat17 Amazon will never release how well the movie is doing. The only way we will truly know is if they issue a season five with a different star.

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  Timothy Phillips (@Timothy96052831) reported 23 minutes ago

  @AmazonMGMStudio Isnt it odd that 118000 people ordered stargate from amazon and its not being delivered? #Savestargate #Amazon. Mystery of the shut down gate should be solved next.

• 
  Kamaljeet Singh (@Kamaljeet2673) reported 23 minutes ago

  @AmazonHelp Making fool of me since 14-8-26. Ask them to connect me with some concrete reason as they had my contact number in the order. The reason I am sharing my problem on this platform is that let others too know how u treat your prime customers.I spoke with CS today also.

• 
  David Holmes (@dholmes94) reported 26 minutes ago

  @conortrains @pablo_rothbart More and more brands are launching on DTC + Amazon at the same time because the copycat problem is becoming worse and worse. Make sure you protect your IP appropriately and get Brand Registry/Transparency as soon as possible.

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @Trevor_Majors We understand your concern. We're here to help. While Alexa for shopping can't be disabled, you can dismiss or close the window by following these steps: If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for Shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the down arrow in the top of the chat window. If you're on the Amazon website, you can close the Alexa screen by clicking on the Alexa button on top of your browser screen, or clicking on the down arrow in the top right-hand corner of the chat window. Don't hesitate to reach out if you need assistance in the future. -Brandon

• 
  Sky High Yuri Lover (@skyhighyurilove) reported 28 minutes ago

  @many_applestall Gotta be real, I listened to this song EVERY single time I was a bit down and even when I was happy, I just love so much the dynamic between those 4, specially Cesario, Chiyo-chan and Ace, such goated Umas, I just don't include Amazon cause I don't know her all that much yet

• 
  Igor Katsman (@ikatsman) reported 28 minutes ago

  @compliantvc so your wealth tax is assett expropriation, just like Marx-Lenin wanted? Ok, you get 35% of Amazon, Tesla etc share. How are YOU going to manage them? Create management bureocracy, which will promptly eat any funds and run down the businesses? Such a smart idea....

• 
  Pedrito32 (@PJ_Reyes11) reported 29 minutes ago

  @AmazonHelp I went there, had a chat and they told me that my issue needed to be solved via email. Then on email, they sent me to the customer service thing and I stayed with my issues as I got solved nothing. All things they did was to send me back and forth to other places.

• 
  Joby R J Wheatley (@jobygunner1987) reported 30 minutes ago

  Amazon Prime delivery is getting Slack nowadays @AmazonUK fix up

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  Gyan Parida, Ph.D., MBA. (Capitalist Monk) (@gparida) reported 30 minutes ago

  @AmazonHelp This is the 2nd time for the same order. Msg now- "Your package may have been affected by an issue that occurred in transit. We are sorry for the inconvenience......"

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  ChutzpahToLive (@Glutton4Pnshmnt) reported 32 minutes ago

  @OneFineJay When it’s a mom and pop shop, I always make an effort to return the problem, if it’s Amazon or target, they need to write off the loss

• 
  Abhishek Kar (@Abhishekkar_) reported 34 minutes ago

  Blackstone just opened the Horizon Industrial Parks IPO today. ₹2,600 Cr raise. ₹60/share. 61 million sqft of industrial India. Everyone's debating the GMP (currently ~7% premium). Nobody's explaining HOW Blackstone actually makes money here. Let me fix that. Step 1: Buy/build distressed industrial assets at scale. Step 2: Stabilise. Lease to Amazon, Flipkart, EV players. Step 3: List via IPO. Recycle capital. Repeat. That's the Core+Develop flywheel. Simple. Lethal. Now the debt part everyone gets wrong. Horizon had ~₹6,700 Cr gross debt. ₹2,250 Cr of IPO proceeds go straight to repayment. Net debt drops to ~₹2,500 Cr post-issue. This isn't financial jugaad. It's intentional. Lower debt = lower interest drag = real cash profits. EBITDA margin is already 79%. Debt was the only thing killing net income. Blackstone also earns 1.5% of AUM in management fees annually. Plus 20% carried interest on returns above 8% hurdle. They don't need the stock to 10x. The fee engine runs regardless. What most retail investors miss: Blackstone wins on fees even in flat markets. The IPO is their exit ramp, not their entry. Are you investing in Horizon — or in Blackstone's genius?

• 
  Arman Nouri (@armanguy) reported 34 minutes ago

  @Knoebelbroet Looking forward to the Mattel games layoffs in 3 years when they realize games are hard to make. And just shut everything down. Look at Amazon,Hasbro,Google,Facebook

• 
  R T S O (@ByronT22642) reported 34 minutes ago

  @SenSanders Under your tax plan, Bezos would sell stock, Amazon would go down, along with retirement funds across the nation. Is that your plan, to make it harder for the average person to retire? God forbid you, congress, stop spending like mad men. Oh, Bernie has 4 houses.

• 
  HALF CA (@AkkianAvi) reported 39 minutes ago

  @AmazonHelp This is the email of your specialist team where I can not even reply. I don't know how amazon can solve this issue with one way communication where customers have no rights to reply.

• 
  Aethir (@AethirCloud) reported 39 minutes ago

  Two operators, similar hardware, opposite calls. Amazon cut server life from 6 to 5 years and took a $920M charge. Meta extended to 5.5 years and released $2.9B of expense. That spread is the GPU depreciation schedule debate.

• 
  The Cycle Desk (@smacherat) reported 43 minutes ago

  The week ahead: Market update (Monday, 17 Aug) The most important market event of the day might be a planning board meeting in a New Jersey theater. We will get there. First, the morning picture: futures are green and sitting on records, the VIX is asleep at 14, gold is holding near all-time highs around $4,437, oil is steady at $82, and the one thing quietly moving is the 10 year yield, creeping back toward 4.70 after last week's auctions. A calm open with the bond market clearing its throat. Empire State manufacturing at 8:30 is the first catalyst, and the new premarket options session on the mega caps goes live for the first time this morning at 7:15. Now the weekend homework, because it gave the bears their best week of material all year, and it deserves an honest reading. Let's start with the Wall Street Journal putting a number on the thing Burry has been shouting about. Big Tech's AI commitments are roughly $3 trillion larger than they appear, because the visible part, about $248 billion of lease liabilities and $356 billion of long-term debt, sits on the balance sheet, while $904 billion of leases not yet started and $1.52 trillion of purchase commitments sit in the footnotes. Alphabet alone carries $811 billion of purchase commitments. Read that again, the portion that's not on the Balance sheet is four times the size of the visible one. And Business Insider completed the thought with the sentence of the weekend "Nvidia gets paid upfront, the borrowers and their lenders carry the default risk, and because private credit is ultimately funded by pension money, the tail risk lands on households". Two weeks ago the question was whether the leverage existed. Now the question is who holds it, and the answer has an address. Then came the Jane Street number. Fifteen billion dollars lost in July, the firm's first down month in a decade, and the cause connects everything, which is a stake in Situational Awareness, the same fund whose margin call started this whole saga, plus wrong way Asian bets. The firm is fine, it has made over $40 billion this year and already cut the risk. But notice the blast radius. Aschenbrenner's leverage took down his fund, dented the best market maker alive, and taught them publicly that puts shaped for crashes do nothing in a slow bleed. When the most sophisticated players are learning hedge structure lessons out loud, the rest of us should take notes for free. Now, Vineland. Today the planning board hears Nebius's ($NBIS) expansion case, and the last session packed the Landis Theatre with hundreds of residents, most of them opposed. One analyst called it the local zoning vote that could test a $40 billion AI story, which is exactly right and exactly the point. This is my largest position, so let me be precise about what today is and is not. The X bulls say the stock goes above $300 regardless of the hearing. I would put it differently, the long-term thesis does not need Vineland, but this year's guidance does, and guidance is what the stock trades on. Approval removes the analyst downgrade thesis in an afternoon. Rejection makes the next earnings call about timelines instead of demand. The consumer data deserves more attention than it got on Friday. The full retail sales detail is out and it is soft everywhere you look, down 0.6% on the month, the largest drop since May 2025, with non-store retailers including Amazon ($AMZN) down 2.2%, the second largest decline in five years, and the control group that feeds GDP down 0.4%. This is the same consumer the retail earnings wave will testify about starting tomorrow. If Walmart and Target confirm what the government data is saying, the soft-landing math gets harder. Watch the guidance, not the quarters. Two asset notes worth your eyes. Gold sits near record highs while Bitcoin has broken down, a divergence the goldbugs are celebrating loudly. I hold no strong view on the theology, but the practical read is simpler, with hikes dead and real yields easing, gold is doing its job as the hedge against exactly the credit questions this market keeps asking. And Korea, the market that showed us forced liquidations three weeks ago, has quietly round tripped, EWY is up 35% from those overnight lows. The people who got margin called out of SK Hynix leveraged ETFs near the bottom are watching the recovery from the sidelines. That is the whole lesson of leverage in one chart. The washout was real, and so was the rebound, and only the unleveraged got to own both. One seasonal footnote before someone quotes it at you, midterm years historically bottom in mid to late September per JPMorgan's data, which argues the chop is not done. The same chart shows this year has ignored the seasonal script all summer. Seasonality is a tendency, not a timetable. I note it and position on evidence instead. The rest of the weekend tape, quickly. Alphabet has now fallen in 11 of 14 weeks, something it has done only twice in 22 years, in 2008 and 2011, and both marked bottoms. History leans one way, but the talent exodus that started this is not resolved, so I watch rather than catch. Druckenmiller bought IREN, and before anyone gets excited, it was $4 million, which for him is a sticky note, not a conviction. Retail money market funds just crossed $3 trillion, triple since 2022, and that mountain of cash earning 3.6% is the simplest explanation for why every dip keeps getting bought. And the WSJ reminded everyone that only 13% of active large cap funds beat their index over the past decade, One piece of viral homework to handle carefully. The thread claiming the Fed is secretly printing dollars to absorb Japan's $1.4 trillion in Treasuries is speculation wearing a mechanism. What is verifiable is that yen interventions have struggled, the BOJ has turned hawkish, and Japan's Treasury stack is the largest foreign position on earth. The plumbing story is unproven. The pressure is real. Watch the yen, skip the conspiracy. FOMC minutes come Wednesday alongside VIX expiration, which makes midweek the volatility window, retail earnings test the consumer against that ugly retail sales print, and Reddit joins the S&P 500. All of it is the undercard. Nvidia reports a week from Tuesday, and Warsh speaks at Jackson Hole three days later. Three trillion in the footnotes, fifteen billion at Jane Street, and a zoning vote in Vineland. What a way to open the week. Happy investing.

• 
  Sub-Prime Goals (@thePoS_007) reported 44 minutes ago

  One key distinction for me is timing. BSkyB were the incumbent broadcaster of EPL at the time of that acquisition attempt of #MUFC. That is not the case for Bezos x #LFC. Reported deal structure has Bezos invested maybe half of the required amount, so let's say 16.5% ownership with Bhatia the "day to day" person on the board. So the #LFC side of the table would argue not enough influence. But let's say: - The consortium takes majority control and Bezos fronted a significant chunk of the money. - Amazon Prime were to get more involved in EPL media rights (streaming or Netflix of Football). Then clearly there are governance issues that need clarifying. It will be an interesting case, probably for the IFR, to consider should a majority ownership be taken by the consortium.

• 
  Vikram Samrat (@cuzitmatters) reported 44 minutes ago

  @AmazonHelp @amazon @amazonIN If you truly understand the issue, then take action to resolve it and don’t make it a task for the customer to contact you via different modes. CX is already dead and rolling in the grave now.

• 
  Northwise Project (@InvestNorthwise) reported 45 minutes ago

  Our full $CIFR Model is now live. Check out the full report in the first comment. Members can download the full manipulatable model. Most arguments about AI data centers are arguments about demand. Our work on Cipher Digital convinced us that is the wrong argument to be having about this company, and the reason turned out to be more uncomfortable than we expected. Here is what Cipher does, in plain terms. It secures land and electricity, builds the buildings, and rents the finished campus to Amazon or Google for 15 years. It does not own the chips inside and it does not care whether the AI running on them makes money. Amazon can lose money on every workload in the building and Cipher still collects the rent, which is a genuinely good position to hold. The complication sits in how those campuses get paid for. Cipher borrows most of the construction cost, and the lenders are entitled to be repaid before anyone else sees a dollar. T here is also a clause in these loans letting lenders sweep up spare cash for faster repayment, so headquarters receives whatever survives that, pays its own bills out of it, and shareholders own what is left at the very end of that line. We modeled three futures and the physical results barely differ. Cipher builds 3.8 gigawatts in our weakest case and 4.8 in our strongest, a difference of about a quarter. What happens to shareholders differs enormously. In our downside, the rent from every campus covers the loan payments 1.04 times, which means for every dollar owed to lenders the buildings produce $1.04, and the four cents left over is the entire cushion. Nothing has gone wrong in that scenario. Tenants are happy, the buildings work, construction finished on time. A visitor touring the campus would see a successful company. The shareholder just would not have much to show for it. The gap gets filled by selling new shares, which is where the story turns on itself. Selling shares when the stock is weak means selling a lot of them, and selling a lot of them keeps the stock weak, so the next round is worse than the last. Our downside more than doubles the share count, meaning your slice of the company shrinks while the company itself doubles in size. Cipher is legally permitted to issue 1 billion shares and that scenario finishes near 968 million, which turns a financing problem into a problem the board has to ask shareholders to solve. The upside is real and worth stating with equal weight. In our strongest case, the rent arriving from finished campuses is enough to fund the remaining construction, and the company stops needing outside money in 2028 with the buildout still going. A business that outgrows its own funding needs before it finishes building has crossed into something durable. Two things trip up almost everyone reading the filings. The balance sheet shows roughly $4.6 billion of cash, and $3.7 billion of that is legally committed to specific construction sites, leaving headquarters closer to $1 billion. And the widely quoted 5.3 gigawatt portfolio is total campus power, while rent is charged only on the portion reaching the computers, which is about 70% after cooling and electrical losses. What Cipher has already proven is substantial. Amazon and Google do not sign 15-year commitments on optimism, and $11.4 billion of contracted rent is not a promise, it is a signed obligation. The open question is whether the company can repeat that financing across nine campuses at once, and our whole model turns on that single question. You can be right about AI, right about the demand, right about Cipher building every gigawatt it has announced, and still be wrong about the stock. That possibility is what we think deserves more attention than it currently gets.

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  sameer mall (@sameermall) reported 55 minutes ago

  @AmazonHelp @amazonIN @amazonIN - shared response not able to short my problem. Please let me know exact time line of my refund.

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  Dhiraj Bezbaruah (@DhirajBezbaruah) reported 58 minutes ago

  Unable to connect to many sites and services from last few days. Eg- amazon seller, aws, prime video, airtel app itself and many more. Please fix asap. Cant wait till 21 Aug. If you can't resolve by today. Cancel the wifi service immediately. Unable connect to human on 121. Thanks. @Airtel_Presence

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  Turtle (@kamalkishor_45) reported 59 minutes ago

  @itvi98786 Recently, I gave the Amazon OA. It had one DSA problem and one web development problem where we had to debug and fix some issues. There was also an AI assistant,with some restrictions.