Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (30%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Errors	3 hours ago
Narón	Errors	8 hours ago
Vienna	Errors	8 hours ago
Tres Cantos	Errors	16 hours ago
Salisbury	Sign in	18 hours ago
Amsterdam	Sign in	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vikas pathak (@rohit915) reported 4 minutes ago

  Ordered a running belt from @amazonIN it's been more than a week after delivery date. Wen contacted amazon they said plz cancel your order we will refund. Slow claps for service. #Amazonseazadi

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  Kuro_Koyangi (@Kuro_Koyangi) reported 9 minutes ago

  Twitch saw everyone shut it down entirely, so they said it's mandatory now. **** Gen AI and **** you Amazon.

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  Amazon Help (@AmazonHelp) reported 11 minutes ago

  @pcsaini2019 Looks like you've already connected with our regular support team. Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

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  Cookie (@ProdbyCookie_) reported 11 minutes ago

  @AmazonHelp @amazonIN @amazon How is an agent allowed to just hit 'delivered' without any proof? I never received my package, the driver ghosted me, and your standard support is uselessly delaying this. I am not clicking links to go in circles. Escalate my issue.

• 
  Amazon Help (@AmazonHelp) reported 12 minutes ago

  @naviola7 Hi, we're sorry to hear that there have been issues with your return, and that you didn't have a positive experience when you contacted us regarding this. Just to clarify, which Amazon marketplace (.ie, .uk, .com, etc.) is your order associated with? -Laura

• 
  Genius Business (@GeniusBusiness_) reported 13 minutes ago

  Jeff Bezos: "I always think of us as a great place to fail because we're good at it. We have so much practice." Bezos is asked about pursuing dreams and passions. He reframes the question immediately as an operating problem: "The whole point of moving things forward is you run into problems, you run into failures, things don't work, you have to back up and try again. Each one of those times when you have a setback and you back up and you try again, you're using resourcefulness, you're using self-reliance, you're trying to invent your way out of a box." Then the example, not one of Amazon's wins. It's the two businesses that failed before one of its biggest ideas worked. "We wanted a third party selling business because we knew we could add selection to the store that way." The execution took three attempts. Attempt one: Amazon Auctions. "Nobody came. I think maybe our mother is the only one who purchased something." Mark interjects that he bought a coffee cup. Bezos, deadpan: "So there were two purchasers." Attempt two: zShops. "We opened this thing called zShops, which was like fixed price auctions. Again, nobody came." Note what changed between attempt one and attempt two: the pricing mechanism. Auctions to fixed price. It was a real hypothesis and it was wrong. Nobody came for the second time. The detail that gets flattened when this story is told as a punchline is the burn rate on each attempt: "Each one of these failures is like a year, year and a half long." That's two to three years of engineering, headcount and executive attention spent on a strategy that produced no traction twice, at a company under no obligation to keep funding it. Most organisations kill the initiative after the first failure and conclude the market isn't there. Amazon kept the goal and threw away the format. Attempt three: Marketplace. "We finally came across this idea of putting the third party selection on the same product detail pages that we had our own retail inventory on. We called this marketplace, and it started working right away." The winning move was deleting the separate destination entirely and putting third-party sellers into direct competition with Amazon's own inventory, on Amazon's own pages. The single most counterintuitive option available, and the one that only becomes obvious after the intuitive options have been burned down. Bezos's summary of the mechanism: "That resourcefulness of trying new things, figuring things out. What do customers really want? It pays off in everything." The operating lesson is not "fail fast." Each of these failures took a year to eighteen months. It's that the objective and the implementation are separate things, and the discipline is holding the first while destroying the second repeatedly, expensively, in public. Bezos treats resourcefulness as a standard he applies everywhere, not just at work. His wife's version, on why they let their kids use sharp knives at four and power tools at seven: "I would much rather have a kid with nine fingers than a resourceless kid." He calls it "a fantastic attitude about life." It's also a hiring philosophy. The people who invent their way out of a box are the ones who've been allowed near the sharp objects.

• 
  Dylus ✮ (@ItsJustDylus) reported 13 minutes ago

  @matthewmunch0 thank god im not the only one but seriously amazon needs to fix their **** and give us our books already 🙏😭

• 
  Tarun Vaish (@TarunVaish_) reported 22 minutes ago

  Some tidbits from my years in manufacturing M&A and Caterpillar shop-floor experience. People are dunking on Zoox for building a 10k/yr-unit factory when it's only cleared for 2.5k/yr. Those two numbers measure different things. The 2.5k is an NHTSA commercial exemption from July, capping commercial deployment, and it expires in two years. The 10k is what the Hayward line can assemble at full scale. Capacity is not symmetric. Building headroom during installation is cheap. Adding it to a running line means new tooling, requalification, and downtime on the equipment currently making your product. It is several times the original spend, and that too paid in the year when demand finally arrives - you don't quite want a double whammy at that time! So, you size to design life. Regulatory caps get renegotiated on two-year cycles. Facility engineers procuring paint booths and robotic welding arms don't get that luxury. Headroom isn't free, though. For the first few years, idle capacity is depreciation against nothing, and Ford's January $19.5B EV write-down was partly that bet going the other way. The number worth watching is mid-2028, when that Zoox exemption comes up for renewal. BIG DISCLAIMER: I'm a fleet PM at Amazon, which owns Zoox, but have zero visibility into Zoox.

• 
  Chart_Guy (@Chart_Guy) reported 24 minutes ago

  $QQQ $SPY $DIA $IWM $EEM $SMH $SOXX The biggest bubble in the market right -the enormous capital expenditures for AI, and the extreme complexity of these financial arrangements. The AI Capex–Revenue Accounting Mismatch In the current AI infrastructure build-out, this standard treatment creates a well-documented timing asymmetry between buyers and sellers that temporarily elevates aggregate reported earnings: Sellers (semiconductor firms, server makers, networking equipment providers such as Nvidia and peers) record the full sale as revenue and the associated gross profit almost immediately. Buyers (hyperscale's—Microsoft, Alphabet/Google, Amazon, Meta, Oracle, and similar) record the same transaction as capex. The cash leaves immediately, but only a fraction of the cost appears as depreciation in the current period. The bulk sits on the balance sheet and is expensed gradually in later years Recent estimates illustrate the scale of the lag. Top hyperscalers’ combined 2026 capex guidance has been in the $700–900 billion range (some figures near $760 billion), while the related depreciation and amortization expected to hit 2026 income statements is substantially lower—around $200–220 billion in several analyses. The difference remains as assets awaiting future expense recognition.

• 
  mkn. (@iamilan) reported 27 minutes ago

  @AmazonHelp Already talked to customer care but no resolution same problem

• 
  Raman Kumar (@Raman_Nova) reported 29 minutes ago

  @AmazonHelp @AmazonHelp I still haven't got this issue resolved please help me claim the warranty I have tried to call and message @AmketteOfficial again and again they do not reply.

• 
  @BigGuyLittleTie (ビグ・ガイ・リタル・タイ) 🇺🇸🇮🇱 (@BigGuyLittleTie) reported 34 minutes ago

  @YourFavWV >20yo prius throws a red triangle. >just DIY replaced the hybrid battery last year (YouTube). >daughter threw away the damn OBD2 reader I bought for 30 bucks. >take it to dealer for diagnostic. >$300 for confirmation it’s the water pump. >Estimate = $1000 for the pump repair and another $600 for some bullsht brake switch that “is starting to fail.” >they offer to buy the car (ofc). >back to YouTube. >buy genuine Toyota water pump assembly and brake switch online for ~$250. >buy another OBD2 reader and a magnetic metric socket set with extension rods from Amazon for ~$60. >fix both things myself in an afternoon. Car dealerships are criminal enterprises.

• 
  Miguel Delaney (@MiguelDelaney) reported 35 minutes ago

  @A_Andersen_ @ravenk72 As I say, (again) a potential issue for the future He’s not majority owner, Amazon don’t currently have PL rights - but things can change, and football authorities have to think about that and look at potential issues, as they absolutely should

• 
  Kiran Naik (@kirann1205) reported 37 minutes ago

  @AmazonHelp Inm not going to behind u idiot people. I had paid for the product. Any how i want my product today itself. I know its not amazon issue customer getting the product on time or not. Amazon will give only excuse. We expect only such bullsheet answer from ur website.

• 
  🍊Doctor DonutSalad (@donutsalad123) reported 38 minutes ago

  @Brash_1 @amazon Btw,Instacart is the best one I’ve used. They will address your issues promptly & issue credits or refunds.

• 
  Sharon Champagne🇨🇦 (@chiarachampagne) reported 41 minutes ago

  @joypcoffee @amazon I have never had a problem with @amazonca 🇨🇦

• 
  🇹🇷mikro_organisma_yapi🇳🇱 (@UzayliYapiGS) reported 42 minutes ago

  @AmazonHelp @AMIChennaiSouth i cant login it has my old phone number and keeps telling me to change location when im in the netherlands it automatically changes to usa

• 
  Your drunk uncle (@Ricardo_Gozinya) reported 44 minutes ago

  @Ginasassyass The problem for you is Reacher is #1 on Amazon, so your belief that his career is over with is founded on pure speculative bullshit and your own hatred of America.

• 
  Voluntaryist Keith (@an_capitalist) reported 44 minutes ago

  @hasanthehun The for profit food system feeds everyone. Amazon is for profit and everything is cheap. The problem is the government regulations limiting the supply of health care.

• 
  Eric G. (@OrangeBlackTeal) reported 45 minutes ago

  @Brash_1 @amazon They're using the old bait-and-**** technique. The bigger they get the more they **** their customers. Those ***** are opening a HUGE warehouse down the road from my ******* house now too.

• 
  David Marlow (@theikigaiguy) reported 45 minutes ago

  @AmazonHelp Really? I highly doubt it since this keeps happening. And you never do ANYTHING to either fix the problem or improve your systems.

• 
  Miles Shockley (@ShockleyMiles) reported 46 minutes ago

  @theallinpod I respectfully have to say that you guys don’t quite understand amazons business model with DSPs. DSPs are contracted logistic companies. The individuals running these companies can be anyone if Amazon approves them. But you have to have anywhere between $10-30K in liquid capital join. Then the DSP owner hires people to drive and carry out deliveries. Amazon pays the logistics company and then they pay the workers whatever Amazon stipulates. However you can pay your workers more. The issue is most of the DSPs are not good at running businesses and work the delivery folks into the ground. It’s a near 24-7 operation. It’s brutal. So even though it’s your business, Amazon tells you what you have to pay your employees. It’s a wild business model. These DSPs have to cover 100% of the maintenance on the trucks provided to them by Amazon. You can easily work yourself to death running this business. Many find out it’s not worth it and sell their logistics companies to get out.

• 
  Marc Zeller (@mzeller) reported 48 minutes ago

  @DCinvestor I order on Amazon and deliver at my office. No issue so far

• 
  Mel-lon (@theshirefolks) reported 49 minutes ago

  @messedupfoods If Amazon didn’t suck so much I could order this and have it delivered before the sun goes down.

• 
  Audit The Herd (@AuditTheHerd) reported 57 minutes ago

  $ODD and the $META situation I saw this pattern repeatedly in CPG finance. I will use retail as an example to explain it in DTC terms. You have a brand winning hard on shelf. The velocity looks incredible, your revenue per point of distribution sits in the top quartile. Finance loves it because customer acquisition, which in CPG really means slotting plus trade spend plus couponing to earn that first trial, stays incredibly efficient when Target gives you an endcap. You start to model that efficiency as permanent. That model proves fragile. Then you lose the shelf. It never announces itself as losing the shelf. It shows up as the buyer moves you from eye level to knee level. Or your endcap disappears and you move back in line. Your trade spend (money given to Target for product shelf space ect) has to work harder for the same unit movement. Payback stretches from 1.2 trips to 2.5 trips. Executives would make the excuse that the consumer softened. The consumer remains the same but your distribution cost repriced. That pattern describes Oddity on Meta. Oddity built a genuinely impressive machine for new user acquisition inside one paid channel. Their creative testing, their data modeling, their offer structure, that system ranks as best in class. But Meta acts as the retailer here. When Meta changes auction logic or when Advantage Plus starts to favor different creative signals or when privacy changes degrade lookalike precision, the effect mirrors losing that eye level shelf. You remain in the store. You simply pay far more to get the same customer to find you. This is where I think we get confused in finance . LTV still looks beautiful. Repeat rate still looks strong. So you tell yourself to spend through it. You keep bidding because on a blended basis the model still works. But marginal CAC on Meta now sits above first order contribution. You acquire unprofitably at the margin and hide that fact inside the blended average of your loyal base. In CPG when this happened we faced two choices. Either pay higher slotting to get the shelf back, which destroys margin structure permanently, or admit you must build true omnichannel demand. That means DTC, Amazon, TikTok Shop, creator affiliate, all the less efficient channels. CAC moves up structurally, growth slows, but you finally own the customer. Oddity sits at that inflection. The market prices them like a bankrupt business. The underlying business behaves as a very good CPG company with a temporary distribution advantage. If $META is able to recover 30-40% of cpa then the business can get back highlighting the brilliant parts such as oddity labs. Most beauty companies rent everything. They rent the molecule from a contract manufacturer, they rent the shelf from a retailer, they rent attention from Meta. Oddity is building a model where they own the molecule from the start. When you own discovery in house, from library selection through lead optimization and delivery, you own the ability to create new molecules that never existed in any catalog. These job posting proves it out. OBOC, mRNA display, phage display, decision grade assay platforms, bioavailability and delivery strategy end to end. That allows them to experiment with peptides internally, keep the IP, and launch actives no competitor can copy. From my experience at a Fortune 500 CPG company, this is what we dreamed of doing. Once they get this CAC issue resolved and diversify into broader channels, that ownership becomes the multiplier. Because then every new customer they acquire, even at a higher cost, lands on a product with real defensibility and pricing power.

• 
  Amazon Help (@AmazonHelp) reported 58 minutes ago

  @WhatToSayBois Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. -Indhu

• 
  Rajashree B Mustafi (@Rajashreebm) reported 59 minutes ago

  @AmazonHelp I am sorry. I stay outside India. I will not download so many amazon apps. If u do not redress the issue or give me a cust care number to talk, i will really take it fwd with higher authorities. Don't show me this attitude. And i will not dwnliad so many apps as I do not hv space

• 
  Andreas Anderson (@A_Andersen_) reported 1 hour ago

  @MiguelDelaney You claim that Bezos’ obvious link to Amazon “could” become a problem. By using K5 as the investment vehicle. That becomes a non issue

• 
  Naresh (@Naresh15561176) reported 1 hour ago

  @AmazonHelp @AMIChennaiSouth My problem has not been resolved by Amazon and I have not received a proper and satisfactory response. The item I ordered was defective so I have sent it back. But I am not getting any replacement or refund.

• 
  Leo | osint · system design · ai research (@Palmsvettet) reported 1 hour ago

  1/4 The $3.8 trillion is not the story. It’s only the first layer. I went through the latest filings of Alphabet, Meta, Microsoft, Amazon, Oracle and Nvidia looking for one thing: How much debt is Big Tech really taking on for AI? I found roughly $3.8–3.9 trillion in reported debt, recognized leases and signed contractual commitments. But that number is incomplete in a more interesting way than most people think. Because a growing share of the actual financing no longer sits on their balance sheets at all. It is migrating outward. Into SPVs. Private credit. Data-center ABS. Insurance portfolios. Pension capital. And the utility system that has to power it. The risk isn’t disappearing. It’s being redistributed. And the more I looked, the clearer it became that the real analytical problem may not be “hidden debt.” It is hidden correlation. Different securities. Different legal entities. Different ratings. Often the same underlying assumption about AI demand, utilization and residual values.