Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Anderson	Sign in	43 minutes ago
Szczecin	Errors	1 hour ago
Toronto	Sign in	3 hours ago
London	Website Down	3 hours ago
Phoenix	Website Down	7 hours ago
Schenectady	Errors	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Baptista (@marcelo_byteval) reported 6 minutes ago

  Another chapter on the drama of @amazon removing my book from the store without providing any context whatsoever on the "violation" [1/2] First, they accused me of manipulating customer reviews (one of the images attached show the person who raised the review commenting in the LinkedIn thread I raised about this issue) Then, they accused me of "content that violates policies" without detailing what the violation is and where it happened. It has been days that my most popular book was removed, and Amazon refuses to acknowledge the mistake or provide any reasonable context. It is insane how Amazon can bully small creators and we have no recourse but to accept the answers of someone who might as well just be a bot.

• 
  Scott Upham 🇺🇸 (@ScottUpham) reported 8 minutes ago

  @cosmopterix @AaronRider93 This was an issue in Chester Springs/Exton when Amazon applied to put on a small hub there. NIMBY Karens ******* and moaned about it for years. Meanwhile, anyone could have bought that parcel themselves and kept it green space but they never put their money where their mouth is.

• 
  Paul Lisbon 🌻 (@PYLisbon) reported 8 minutes ago

  Sick & despicable. Even if this is not policy or written down, it is behavior that has been reinforced by a culture at Amazon that is corrosive and exclusively profit motivated.

• 
  KOUKAB TAHIR (@KoukabT53779) reported 13 minutes ago

  @AmazonHelp @motiullah I have been getting the runaround for a month now. Sometimes they have me fill out forms, and other times they claim that the seller misrepresented the product and is refusing to issue a refund.

• 
  Ugis Balmaks (@Ballin2TheMax) reported 14 minutes ago

  Met a guy in Miami Does $160M/year Grew up in Europe Spoke NO English Working on Amazon brands for 11 years at this point… To him, it’s not complicated: Amazon tells you exactly what they expect He optimizes against it No surprises His latest: a single brand at $130M/year. When people who actually know Amazon look at what he's built, they say it's absolutely amazing. But 9 figures weren't enough. He moved his entire family to the US. Doesn't consider candidates outside the US anymore because he's fascinated by the American way of working. When he's not working, he studies English for 5 hours a day. Went from pretty broken to quite fluent. We've been working together for about 6 months, building out his team. He completely figured out Amazon and decided that still wasn't enough. So now his goal is to hit a billion…

• 
  Abin (@designedbyabin) reported 17 minutes ago

  @jablamsky Microsoft’s OpenAI partnership made its Stock go Skyrocketing. Now that Anthropic is having wider success in the Enterprise, Microsoft themselves choosing Claude models for M365, Amazon inking partnership with OpenAI for RESTFUL API Agents and the fact that Google & Amazon invested more in Anthropic is hurting Microsoft’s Stock. So every announcement Google or Amazon makes about Anthropic helps their stocks. Microsoft can’t do the same with OpenAI anymore since their relationship is strained and also the market doesn’t view OpenAI favourably anymore as Anthropic and Google models are gaining more attention nowadays. Microsoft also doesn’t have Frontier models like Google now - according to MSFT the plan is to develop them by 2027. Also Google and Amazon is using their own Chips in their data centres more than Microsoft does. Every announcement by Google talking about Anthropic is driving Microsoft’s stock down. They’re returning the favour to Microsoft for what Microsoft and OpenAI did to them back in 2023 & 2024.

• 
  Marcelo Baptista (@marcelo_byteval) reported 18 minutes ago

  Another chapter on the drama of @amazon removing my book from the store without providing any context whatsoever on the "violation" [1/2] First, they accused me of manipulating customer reviews (one of the images attached show the person who raised the review commenting in the LinkedIn thread I raised about this issue) Then, they accused me of "content that violates policies" without detailing what the violation is and where it happened. It has been days that my most popular book was removed, and Amazon refuses to acknowledge the mistake or provide any reasonable context. It is insane how Amazon can bully small creators and we have no recourse but to accept the answers of someone who might as well just be a bot.

• 
  MAYUR SHELLAR (@MShellar) reported 21 minutes ago

  @AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService

• 
  Jerzy Jones (@jerzy_jones) reported 21 minutes ago

  @AuthorGoodwin I use Amazon ads through a guy called Bryan Cohen. He does a ten day (think) free course. It’s very informative and helpful. My problem is I don’t like continually raising the ads. But so far I’m in small profit with it 🙏

• 
  Shwet 🫥 (@BHARAT22393070) reported 23 minutes ago

  @amazonIN @amazon Recently i seeked help for getting all my orders cancelled, I have mailed like 5-6 times to OFM , contacted your CS , my problem is not resolved since a month is passed . Is this a Prime member need to suffer, today also my order got cancelled automatically.

• 
  mensch (@signoremosca) reported 26 minutes ago

  The kilogram bag of white powder they sell on Amazon dot com for 15,99 better fix my life and get me a girlfriend

• 
  The Plant Pusher (@Octagon_OG) reported 27 minutes ago

  @TurboRackley @Bigzmoketv All the 32oz ones I’ver ever bought were not and I have like 50. Got some ****** painted 16oz jars once and returned them to amazon with no issues. Was easy to see they were bunk at the threads, the pait was peeling.

• 
  Hookah Dončić💸 (@_swervegawdess) reported 27 minutes ago

  I know mistakes happen but it's absolutely and utterly ridiculous that all but 2 out of maybe 15-20 deliveries from @amazon since I moved have actually been delivered to my apartment the correct apartment. MIND YOU we have door numbers... so now I have to chase down my item....

• 
  Jax Jackson (@JaxJacksonw1fk) reported 28 minutes ago

  @mikepat711 @SawyerMerritt I miss it because the audible app doesn’t sync up my current audible book like car play does. I have to fish around for it in interface. With car play I’d just get it and it would always bring up my current book. The lack of Amazon prime is an issue as well.

• 
  HulonPatejr (@Shadowban4u) reported 31 minutes ago

  @drpepper gotta ask I buy Dr Pepper zero big time. And I recently got a bad batch of 12 packs from Amazon. I’m a good customer so no return needed. Now I ordered some old skool diet Dr Pepper 12 packs and the taste seems off. Any recalls or reported problems?

• 
  MattOlsonsBurner (@ChoppinBravos) reported 32 minutes ago

  @BeaneaterB @MLBTV Man it’s such a shame they didn’t get a deal done with Amazon. I ran Bally/fanduel through prime video last year and never had a single issue on

• 
  Luca K. B. Masters (@lkbm) reported 33 minutes ago

  @AlanMCole Somewhere in my Amazon credit card, they have my mother's number as my 2fa number. (I'm 43.) Not for normal login, but for changing account info. Support team told me they fixed it (nope!), and another support person there told me it's pulling the number from the credit bureau.

• 
  i.like.pastry (@i_like_pastry) reported 34 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  ☆彡彡|| Italy of shedtwt|| ミミ☆ (@Yaoi_Yur) reported 35 minutes ago

  @aaa_ikwatudid Most of them are pencil sharpeners, one is a blade I stole from my dad, and the other is from a broken Kai razor from Amazon

• 
  Cole (@maxdeploy) reported 37 minutes ago

  @CadaverDave tadc has 300 million views on youtube. hazbin got picked up by amazon. he wrote for both and he's paycheck to paycheck nothing is broken. this is the system working as intended

• 
  Nitin Maheshwari (@nitinmaheshwari) reported 38 minutes ago

  @AmazonHelp My account is active but all non-digital orders are being auto-cancelled due to an unexplained restriction. I’ve contacted support multiple times but keep getting redirected without resolution. Please have a specialist team review and fix this ASAP #Amazon

• 
  Bry (@BryTheGod_) reported 39 minutes ago

  Somebody burned down Amazon ? 😭

• 
  emma (@emmap72002) reported 41 minutes ago

  @loudouncats So why are their kennels so small? Did they try having them together or are they assuming there's going to be a safetyn issue? You can get cameras on Amazon for a couple of quid to monitor them 24/7. Surely they should have a couple of kennels big enough for a bonded pair.

• 
  TheVaugardian (@thevaugardian) reported 44 minutes ago

  @SaneNightmar2 @kijuler Again, Vivziepop never asked to directly contact Amazon Prime to secure her a deal. A24 never asked consumers to secure them deals either. Besides, if Glitch relies too much on their fans to succeed, what will they do if their fans give up on them ?

• 
  sackboydjso (@sackboydjso) reported 47 minutes ago

  @AmazonHelp @amazon I tried using the chat option but it gave me an error, and on gmail it told me i didn't had an amazon account tied to that gmail even when i have a mail just below it telling me that i logged in before

• 
  Jheel Nemani (@jheeln99) reported 48 minutes ago

  Hi @amazon @amazonIN I had ordered a Tata sky remote on 7th April 2026 with order number 404-7952911-3597120 I had mistakenly ordered this remote instead of Tatasky plus remote. There is no contact or mail I’d mentioned on your app to raise an issue. Pls get back to me on this

• 
  david (@GuardiansFanDav) reported 52 minutes ago

  @AmazonHelp This did not come anywhere close to resolving my issue. I did get a $5 credit.

• 
  lock (@ihatemyselfjf) reported 56 minutes ago

  @TheSketchyKori @squiddriffic u know they have literal A list celebrities voicing side characters right? Money isnt a problem, Not while amazon produces it, profit margins are the issue and youre feeding into it

• 
  Professor (@batteryylow) reported 1 hour ago

  @AmazonHelp Details shared via the link. Please resolve this issue urgently. This was a false delivery attempt and needs immediate action.

• 
  Ky $hiesty 🎲🥷🏿 (@EastSideKeith_) reported 1 hour ago

  ****** be signing 360 contracts to work security at Amazon 😭that **** is such a terrible company