Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website Down	2 hours ago
Byram	Sign in	8 hours ago
Bordeaux	Errors	10 hours ago
Atlanta	Website Down	13 hours ago
Fort Worth	Errors	1 day ago
Ashburn	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus (@RahimiMarcus) reported 2 minutes ago

  @AmazonErrorKing Is there a direct link for some reason won’t let me sign in I can copy past on my Amazon app

• 
  Arif EMRE (@arifemre062) reported 5 minutes ago

  This capital is building cloud server farms. Amazon Web Services alone generated $37.6 billion in revenue last quarter at a 37.7% operating margin. A manufacturer with equivalent revenue would employ entire regions. AWS doesn't.

• 
  ASimpleITGuy (@ASimpleITGuy) reported 6 minutes ago

  @AmazonHelp @JeffBezos Why on a secured link ? Are you ashamed of discussing publicly? Can you confirm that the issues I mentioned are not happening? We are waiting for our pre-paid orders and you guys are stealing our packets?

• 
  Erica Larson (@teaaddict13) reported 15 minutes ago

  @EdKrassen You know @JeffBezos hasn’t been the CEO of Amazon since 2021, right? Take up your issues with @ajassy the current CEO if you want your public shaming to be taken seriously enough for resulting accountability. (in this case, pulling questionable merch) Accuracy is important, Ed.

• 
  FrozenBurrito (@WhatBe4Dinner) reported 15 minutes ago

  @mayli_draws Amazon got taken down on the East Coast here in the US a bit ago because their ai decided the most logical way to fix a bug was to delete their entire order log database for the last month. Millions of orders suddenly had no payment history, no shipping info, nothing.

• 
  Senthil Shivam (@Ramsenthil_) reported 17 minutes ago

  @AmazonHelp That is ridiculous. @AmazonHelp every time you contact them the "wait time" changes. So May 3rd now? Your social media team is just killing time while my orders are stuck as “Cancelled”. I don’t want more templates, I want the exchange orders I placed. Fix it now.@amazonIN

• 
  Ams 🦋 (@weeb_ams) reported 20 minutes ago

  @SaiefKhalfaoui @fateanimeonly Wasn't magallen going to the toilet every chapter in impel down 🤨🤨 wasn't amazon lily ladies chasing luffys **** every chapter 😭😭

• 
  Justin (@Justin788476172) reported 21 minutes ago

  @AmazonHelp I’m extremely disappointed with how this entire situation has been handled.I originally ordered a product that was advertised as coming with wheels, but when it arrived, it could not actually be rolled properly because it sat too low to the ground. Based on the Amazon listing and description, it appeared to be taller and more functional than it actually was.Because of that, I returned it and ordered a different product that also appeared to come with wheels. But when the second product arrived, it did not come with wheels at all. From the listing, it looked like the product was promoted as having wheels, but apparently that only applied to certain colors or variations — which was not made clear enough during the ordering process. So now I’ve had two separate issues with two different products that were advertised in a misleading or unclear way. The first had wheels but was too low to roll as expected, and the second did not come with wheels despite the listing making it seem like it would. To make matters worse, when I contacted Amazon chat for help, the associate ended the chat before resolving the issue. That is extremely disrespectful, especially considering I’ve been an Amazon customer for over 10 years. I should not have to keep going out of my way to return items because the listings are misleading or unclear. I’d like this reviewed and escalated.

• 
  BenNiteShymalan (@BenNiteShymalan) reported 22 minutes ago

  When I move out I'll put my foot down and just say "Hey. I have a life too. I can't be your errand boy 24/7 and order your crap. You're going to have to learn to use Amazon properly, or you're going to have to start getting accounts yourself and paying for it."

• 
  Earnings Tracker (@markettrakr96) reported 31 minutes ago

  @edzitron We are not in the "Internet of 1995" moment. That would be 2023 We are in Amazon 2010 moment, the only glitch being Amazon rarely gives what you're ordered, you have to spend weeks to get what you want, there is no solution to it, yet Amazon builds warehouses across the world

• 
  Chris Barnsey (@BarnseyChr77489) reported 31 minutes ago

  @VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  jeremy ferriere (@sexmuffin23) reported 36 minutes ago

  @AmazonHelp It has no updates is the problem. It still does t say out for delivery and it's just sitting there. I paid for 2 day shipping and I was hoping it would at least go out. Not sit there with no clue on where it is..

• 
  CountryGentlman (@Gentlman_Gaming) reported 37 minutes ago

  Unbelievable. My daughter loves How To Train Your Dragon. Specifically, Toothless. I found a themed cook book on @Amazon and ordered it for her. I figured it not being delivered to my house there might not be an issue with the delivery and I was wrong. On the other side of the state, delivery facilitated by Amazon and the same thing happened for the second consecutive order. She was skipped and they went back to the distribution hub.

• 
  Vipin Goyal (@goyalvipen) reported 41 minutes ago

  @AmazonHelp Delivered in Feb. Raised an issue to the seller but it is not resolved yet🥴

• 
  Scottie (@BuffaloBlueBear) reported 41 minutes ago

  @SouthernKeeks @chadfelixg Excellent opinions to have: Star Trek: anything after Enterprise (apart from Picard S:3) is crap and should be deleted from existence LOTR: the movies are almost perfect but the Amazon show is terrible & should also be deleted Food: Veganism is a crime against humanity

• 
  🇺🇸 Steve 🇮🇪 (@TrumpsWarCrimes) reported 43 minutes ago

  @PromosandProfit @rpondiscio His cost basis in Amazon is the few k he put in at founding. His stake is now ~$200B. The "post-tax money" part is a rounding error. 99.99%+ is pure unrealized gain that's never been taxed. Your HELOC analogy works only if your house was bought for $50 and is now worth $1M

• 
  CyberHonk (@Cyberhonk26) reported 45 minutes ago

  In one week, Alphabet, Amazon, Meta, and Microsoft collectively reported results that rewrote every skeptic's argument about AI monetization. The numbers aren't projections anymore → they're receipts. Amazon's AWS posted its fastest growth in 15 quarters at 28%, while its chips business cleared a $20B run rate growing triple digits. The stat that stops the room: Bedrock processed more tokens in Q1 2025 alone than in every prior year combined. That's not a trend line. That's a step change. Alphabet hit $109B in revenue → up 22% YoY, its fastest since 2022 → with Google Cloud growing 63% to $20B and carrying a $460B backlog. Microsoft crossed 20 million paid Copilot seats in a single quarter, up from 15 million the quarter prior, with total AI annualized revenue now at $37B → up 123% YoY. Meta delivered $56B at 33% growth, its fastest since 2021. The catch is written in the capex lines. Amazon spent $44B in Q1 alone, up from $25B a year ago. Meta raised its 2026 capex guidance to a high of $145B. These companies are not slowing down infrastructure spend → they're accelerating it into results that are only now beginning to justify the outlay. The AI monetization debate just ended. The new debate is whether the capex curves ever flatten → or whether Big Tech has entered a permanent infrastructure arms race with no ceiling and no exit ramp. Big Tech just handed every AI bear their worst quarter in three years. The bull case isn't theoretical anymore → it's $460B backlogs and triple-digit chip growth. The only remaining question is what the ceiling looks like, and nobody in these earnings calls pretended to know.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 46 minutes ago

  Your Amazon ads are burning money because of traffic temperature — here’s how to fix it. Cold traffic is expensive. Hot traffic converts. Most sellers treat all clicks the same. → Segment campaigns by traffic type: cold, warm, hot → Cold = broad keywords, prospecting, low bids, small budget → Warm = retargeting visitors who viewed your products, higher bids → Hot = past buyers, repeat customers, highest bids → Exclude warm/hot audiences from cold campaigns to prevent overspend Targeting the right temperature reduces wasted spend and boosts ROAS. What’s your biggest challenge in splitting traffic by temperature?

• 
  ZBX (@GarudaSamudra41) reported 48 minutes ago

  @BearBullTraders I'm having trouble reading and downloading from Amazon. Are there alternative resources available?

• 
  (((Quite Openly Jewish))) (@donna_zimmerman) reported 50 minutes ago

  @covie_93 Easy fix. Everyone cancel their Amazon accounts.

• 
  beyerch (@beyerch) reported 52 minutes ago

  @amazon And also, this is now the THIRD time I have had a problem buying from @GMParts_ACDelco via @amazon Two BCMs were wrong ("new" item clearly used, "refurb/new" clearly damaged) and now this. Frustrating.

• 
  The Human In Loop (@TheHumanInLoop) reported 55 minutes ago

  PhonePe and Google Pay now control 80% of India's 22.6 billion monthly UPI transactions. Amazon and Meta are lobbying regulators to handicap them—claiming the duopoly limits competition. The real issue? They're upset about losing the war for primary banking relationships.

• 
  SP Dixit (@SomPrak31512876) reported 55 minutes ago

  @AmazonHelp Why? If I want to raise an issue in writing then what? I have raised the issue with consumer forum, let's see in how many days you will have a mail id for customers to correspond.

• 
  שלמה אישטוב (@CIshtov) reported 55 minutes ago

  @EGYOSINT It wasn't fiber optic. FPV does not mean fiber optic. It was commercial Amazon quality trash. An almost empty artillery cart isn't a priority defense target. All injuries were 'hearing' based. There isn't a 'drone' problem. Media is rather horrible at reporting 'drones'.

• 
  Just a Comrade ⚒ (@Just_AComrade) reported 58 minutes ago

  @Jonas_Ceika CAPITALISM and IMPERIALISM reinforce animal agriculture. The land being cut down in the amazon? Most goes to cattle ranchers. The runoff and polution from animal ag? Directed towards the poorest parts of America. Human trauma caused in slaughterhouses? Put upon minority workers.

• 
  IBI (@primusibi) reported 58 minutes ago

  Not trying to defend what’s being done with invincible like plz hire more animators, Stop wasting money on animators, Outsource the animation, whoever it is Robert Kirkman or Amazon plz fix this problem

• 
  Inky Baroque (@tarmakademia) reported 58 minutes ago

  @HallvardHolte @faintlimits aye, it's tricky stuff. i make it as a hobby, nothing serious, but mixing it with vaseline is terrible, esp when you can get like three travel atomizers for 10 bucks from amazon and just fill with whatever you like to reapply during the day.

• 
  CountryGentlman (@Gentlman_Gaming) reported 59 minutes ago

  Unbelievable. My daughter loves How To Train Your Dragon. Specially, Toothless. I found a themed cook book on @Amazon and ordered it for her. I figured it not being delivered to my house there might not be an issue with the delivery and I was wrong. On the other side of the state, delivery facilitated by Amazon and the same thing happened for the second consecutive order. She was skipped and they went back to the distribution hub.

• 
  Robotbeat🗽 ➐ (@Robotbeat) reported 59 minutes ago

  @BoxJak67 How much does a high end AI GPU server cost from NVidia, per watt? Or, if you like, let’s say we can reduce that by a factor of 4 by buying AMD, or with the internal Google or Amazon hardware. Give me a number in $/Watt.

• 
  Vinay Kumar (@Vna_kr) reported 60 minutes ago

  @AmazonHelp @amazonIN @ajassy Disappointed with the lack of response. I proactively reported fraud, got my account reinstated, and now facing the same issue again with auto-cancelled orders. Multiple escalations sent, no reply. Please resolve ASAP