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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (47%)
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Errors (32%)
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Sign in (21%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pembroke |
Sign in | |
| Los Angeles |
Website Down | |
 Aix-en-Provence |
Website Down | |
| Portland |
Website Down | |
| Chicago |
Website Down | |
| Chicago |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Sav Singh
(@SavSingh16) reported
@AmazonHelp I never cancelled the order it was Your customer service or delivery person who cancelled the order after wasting my 5 days. They were keep telling me it will arrive today tomorrow morning evening. What a terrible service. I think delivery person handle Amazon head office.
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alex.
(@blokealex) reported
@EwanToo KEYBOARD: “Print screen? No, you must lean over to the actual laptop for that, sucker” ME, not on Amazon ordering a new one: “HOW CAN I SOLVE THIS PROBLEM???”
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DIVYA SRIVASTAVA
(@GaonKiBhoori) reported
@AmazonHelp @amazonIN it’s unusual which is why Amazon has been approached on this platform…again! Let me reiterate I have checked all the links and all the mails there is no response or update! Stop being so shameless and plz active someone who is supposed to get a solution to the issue.
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Monidipa Dutta
(@MonidipaDutta51) reported
@JeffBezos Never thought that I'll be tweeting to you. But sorry to say sir, your customer service of Amazon has become worse. They got no time to read the entire problem yet providing wrong resolution. Your company was known for products and customer service but now...
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Rohit
(@Rohit85124175) reported
@amazonIN Don't place any order via Amazon. They are sending missing items in orders. After reporting the issue they can't help you. Be aware of other guys also. #Dont_use_amazon_anymore
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Jalaj nagar
(@Jalaj__nagar) reported
@AmazonHelp Yes...I have reported the issue but they told me that your order has been delivered successfully and we can't do anything.... we have stopped buying from @amazonIN after that we bought same product from other app....worst experience..order id # 408-0218711-2245147
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.284ms Download: 967.4Mbps Upload: 1006.8Mbps
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Mitesh
(@miteshgolchha) reported
@AmazonHelp I already tagged them. But here the problem is the offer suddenly disappeared from your website/app itself so amazon refrains from applying. you can't stop investigation as even you need to check why it was not showing in your website. @SBICard_Connect can check from their side
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Amit Shaw
(@TrainerAmitshaw) reported
@AmazonHelp So many contacts with CS team but issue is still not resolved.. I want my order but delivery partner delayed request as " Customer request to delay the order " .. This is how amazon service work now a days
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kapil sahu
(@kapilsahu19) reported
Hi @amazonIN , I had ordered an iphone12 via prime member id on 5th Mar-22. Previous delivery date was 11th Mar-22 which is now updated as 19th Mar-22. Status is still not shipped yet. Could you please check this issue. #Amazon #ecommerce #AmazonPrime
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Vivek Rungta
(@vivekrungta21) reported
@AmazonHelp I am not able to raise any concern about Amazon pay issue in the given link.
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N yuvaraj
(@yuvaraj_8055) reported
@AmazonHelp i tryed but same. the exchange offer is working on iqoo 9 se but not working on iqoo 9 5g, but both has same exchange offer.
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Krishna
(@kvtechz_dev) reported
@amazonIN @amazon Order id 403-7147479-1380320, This is a appreciation tweet for your customer support executive "Miss Priti C" I had an issue with warranty regarding above mentioned order. She promptly understood and provided a quick resolution to my complaint.!
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Ankur Saxena
(@ankurcv) reported
@AmazonHelp Let the public know the reality of your customer support. I have no issues sharing these information.
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Ishan Shrivastava
(@zkartmasala) reported
@amazon @LGIndia scammers! please solve the issue asap.
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Akshay_gautam
(@Akshayg25411161) reported
@amazonIN @amazon Hi Team, I ordered a Gift Card for my colleague, but due to some technical glitch the gift card could not be delivered, I called the customer service, they asked me to order another gift card and promised me to cancel this.
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Chitransh Shrivastav
(@Chitran03162703) reported
@AmazonHelp I already shared on that Link, but I am unable to login on my IDs, I am out of my country and I can't make calls on your consumer care. Please understand and remove the subscriptions.
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KAZI BAHARUL KABIR
(@9564202030) reported
@AmazonHelp I want solution my problem as soon as possible
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Ninjyahattori
(@Ninjyahattori) reported
I've jst placed an order for a plastic tube collar flashlight for my cane pal at the online shop on Amazon for 620 yen b/c the thing I'd used was broken and it can't be charged any more again.Gud deeds shd be done quickly for my cane for a walk in a dark rd.
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Amazon Help
(@AmazonHelp) reported
@ZIJIANGUO7 We're sorry we don't have this information. Without disclosing personal information, can you let us know if you can 'sign in' to your Amazon account? -Abina
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BrendanA
(@Toomai2) reported
@AmazonHelp @mx_phreek Reid, there's thousands of messages making clear what the issue is. Please get #motogpunlimited sorted out so we have original language with subtitles.
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Lokesh Kumar
(@lokeshtweets_) reported
@AmazonHelp your customer care people are absolutely useless. Even after 20 days my problem is not solved , I have talked to 7-8 of your customer care people. They are not able to help me. Even the person from you social media team who assured me my problem will be solved was not
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vJ
(@vJ79370270) reported
@AmazonHelp Trying from laptop only. Still issue persist .... can’t you simply arrange to mail tax invoice for things I bought 3 months ago
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Mahak Gupta
(@MahakGu76278658) reported
@AmazonHelp This issue never got resolved for me
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Trent of Trunkman
(@TrunkmanUK) reported
@motomatters Someone done ****** up. It's an easy fix, because all the options exist, but how this sort of stuff isn't detected and fixed before a global roll out for a company as big as Amazon is bewildering.
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Amazon Help
(@AmazonHelp) reported
@Akshayg25411161 @amazon Apologies for the inconvenience regarding the gift card. Once the gift card is purchased, we wouldn't be able to reverse the payment or issue refund. Further, we'll be sure to share your comments internally. -Aania
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AMIR TAMBOLI
(@Amir99466404) reported
from
Hadapsar, State of Mahārāshtra
@Jabra_US hey jabra I bought Jabra 65t earbuds from Amazon in August 2021, in just 6 months, the problem of hi use mic came, when I received the call, my voice is not passing, you can change it.
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Amy ~French meaning “beloved”~ (the irony🥲)
(@GeekyMcGeekyson) reported
@AmazonHelp The link you sent was only asked for phone number so someone can call, I don’t like calls so haven’t filled in.. if the is an actual form that images and details of what took place I will gladly do so, tho I think my mum has taken on the issue now.
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Etienne Shardlow 💉💉💉 🇿🇦🏳️🌈 🇵🇸
(@EttySh) reported
@JayInTheWorld Amazon and Google don't mind their stuff interacting in different ecosystems. Apple products on the other hand won't let anyone else sit with them and it becomes an issue.
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Michael Deeming 🇬🇧🏳️🌈🌻
(@deeming_michael) reported
@OralBuk Bought the iO9 for £250 from Amazon Dec 20. Replaced after 6 months June 21 as wouldn't hold charge. 9 months later same issue. @AmazonUK refusing to refund or replace. For £250 this product should last longer than 9 months. Supposed to have 2 year warranty.