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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 21: Problems at Amazon

Amazon is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 2 hours ago
Dallas Website Down 4 hours ago
New York City Website Down 7 hours ago
East Orange Errors 19 hours ago
Plymouth Errors 20 hours ago
New York City Sign in 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Venturinglist
    Wandering Capitalist (@Venturinglist) reported

    @dgt10011 To distinguish crime from rule of law, take a look at the 16th amendment of the constitution. 👉 We don’t have a tax problem. It’s a WASTE problem. We get great returns on public spending. Every Amazon (and cloud) server runs technology funded with tax dollars. 👇

  • QuingCassia
    Cassia 🔜DoKomi 10H20 (@QuingCassia) reported

    I ordered something on Amazon and now they say if it's not coming till the 23rd I can issue a refund - but I need the package. WHY AMAZON? 🥹😭

  • priyensonawala
    Priyen Sonawala (@priyensonawala) reported

    @AmazonUK @AmazonHelp extremely disappointed. Technical error on your site removed insurance option while buying a £200 ninja cooker. Told to wait for 48hrs - no follow up, item now gone and price jumped to 319. Poor service & lost deal due to amazon fault. Pls resolve!

  • smonter42
    Tom M. (@smonter42) reported

    @FlintDibble You have no idea what you’re talking about, despite having some problems Amazon has been a net good for society. You whine about billionaires without realizing that they don’t hold that money in cash it’s invested in the companies that employ millions of people

  • sagupta_nyc
    Saurabh Gupta (@sagupta_nyc) reported

    @MikeIsaac The average investor missed out on the upside. That didn't happen with Amazon, Google and Meta. Capital markets are broken in that sense, and how is that not a story.

  • saiyar
    saiyar (@saiyar) reported

    Amazon has brought prices down massively, including no need to put wear and tear or use gas driving to stores to find what you want. What exactly are you complaining about? He’s massively successful. Unaffordability is an inflation problem. Go blame your govt. Bezos has nothing to with that. If you just want to redistribute wealth from him and others like him, just say you want a wealth tax.

  • naiveanalyst7
    NaiveAnalyst (@naiveanalyst7) reported

    Jeff Bezos’s comment reminds me of the multiple headlines that circulated earlier this year, all pointing to how Amazon paid 87% less in federal taxes for FY2025, dropping from $9.04B to $1.22B, despite U.S. pretax income growing 44.5%, from $61.95B to $89.54B (in green), largely thanks to the One Big Beautiful Bill Act. Not saying the headline is wrong. But it’s deeply misleading for anyone not used to reading income statements and tax footnotes. Yes, Amazon paid only $1.22B in current U.S. federal taxes in 2025, down from $9.04B in 2024 (in yellow). That’s the number everyone ran with. But the number nobody talked about is the deferred U.S. federal tax line, which swung from negative ($4.1B) in 2024 to positive $11.1B in 2025 (in red). What does that mean? The 2025 Tax Act reinstated 100% accelerated depreciation on qualified property, retroactive to January 20, 2025. Amazon front-loaded massive tax deductions today, compressing current taxable income, but created an equally massive deferred tax liability that will unwind in coming years, when those deductions are exhausted and taxable income rises accordingly. The number that actually reflects Amazon’s true economic tax burden for 2025 is the total provision for income taxes: $19.09B, up from $9.26B in 2024 (in red) an increase of 106%. The effective tax rate is 9.6% on $97.3B of pretax income, barely below the 21% statutory rate. Still learning. Still sharing. $AMZN

  • devilfruitchess
    Devilfruitchess (@devilfruitchess) reported

    Doing incredible feats is just another Tuesday for Amazon and blue origin. But building an efficient charity is not, you're saying with all that money and smart people you absolutely can't solve problems in the real world? Just asking. @JeffBezos

  • sanjaythillai26
    Sanjay Thillai (@sanjaythillai26) reported

    Hi, @AmazonHelp TV delivered in Tirunelveli. Page promised same day installation but no call from TCL yet.This is the 2nd time I’m facing the same delay issue. Please escalate and arrange installation today. Also request compensation for repeat delay + misleading timeline. Thanks

  • PapiNCali
    Joseph Mora (@PapiNCali) reported

    @nypost Here’s the attack: Jeff Bezos comparing NYC schools to Amazon is hilarious, because schools are not warehouses, children are not packages, teachers are not delivery algorithms, and education is not a two-day shipping promise. Yes, NYC school spending deserves scrutiny. The city’s own public schools page lists the FY2026 budget at $44.6 billion, and there are real issues with bureaucracy, enrollment decline, special education costs, transportation, staffing, and uneven outcomes. Fine. Audit it. Reform it. Demand results. Nobody serious should be allergic to accountability. But Bezos acting like Amazon is the moral model for public service? Please. This is the same corporate universe where efficiency often means worker surveillance, union fights, brutal productivity targets, tax avoidance, and communities bending over backward to subsidize a trillion-dollar company. Amazon’s abandoned HQ2 deal in New York was tied to nearly $3 billion in proposed incentives, so spare us the lecture about public money being wasted. And the New York Post framing is doing its usual little magic trick: “$43 billion poured into schools” sounds like money being dumped into a furnace, when the actual system includes teachers, nurses, special education, transportation, food, buildings, services for disabled students, multilingual students, low-income students, and kids whose needs do not fit neatly inside a billionaire’s spreadsheet. NYC is not running a Prime warehouse. It is educating one of the most complicated student populations in the country. The funniest part is Bezos saying Amazon would be a disaster if run like NYC schools. Babe, if NYC schools were run like Amazon, third graders would be peeing in bottles during standardized testing, teachers would be timed by scanners, and the PTA would be replaced by a subscription tier. So yes, fix waste. Yes, follow the money. Yes, demand better outcomes. But do not let Jeff Bezos, of all people, cosplay as the taxpayer’s humble guardian. Billionaires love calling public spending “mismanagement” while treating their own tax breaks, loopholes, and subsidies as genius business strategy. The issue is not “schools bad, billionaires smart.” The issue is: why does every public institution get interrogated like a crime scene, while billionaire power gets treated like a TED Talk?

  • BadCapitalVC
    Arjun Malhotra (@BadCapitalVC) reported

    We've been seeing a lot of companies building on top of the qcomm stack lately. Floating agents, affiliate overlays, comparison plays on Blinkit, Instamart and Zepto. Meesho's a good parallel here. When they started they didn't try to replicate Amazon / Flipkart, but looked sideways through WhatsApp and built a different distribution model entirely. The AI plays solving qcomm-adjacent problems probably need to do the same. Going over the platforms doesn't work as a moat anymore but going around them might.

  • ishaantgaur
    Ishan Gaur (@ishaantgaur) reported

    Better to buy products from flipkart and amazon rather than this useless Vijay one,no support just purchased my air conditioner last year and they not even bothered that the product is not working @VijaySales

  • waynefoutz
    Wayne Foutz (@waynefoutz) reported

    @davepl1968 Dave, the problem is that most people lack any economics education. They confuse a man's net worth with income. So they think that the market value of Amazon is a pile of cash he's sitting on. If they get this wealth tax they want, it will hurt the middle class homeowner most.

  • JthomasRadio1
    JthomasRadio (@JthomasRadio1) reported

    @MoundLore @beezus_fuffoon Sears was the original Amazon... it was just too slow and blinded by its past to realize it. Eddie Lampert was a hedge fund scumbag who bought the company not to save it, but to sell it off and pocket the money.

  • iWorshipBaal
    Kakashka Patel (@iWorshipBaal) reported

    @DreadPirate_J @ZeroTemptations @kasthomas O the problem is Amazon has been allowed to expand uncontrollably & play by a different set of rules. What you're saying is just retarded illogic.

  • MFMEHLOW
    MFMEHLOW 🇺🇸🏴‍☠️🔞🌎 (@MFMEHLOW) reported

    @GundamIsHere He’s right but he has other **** he needs to fix at Amazon

  • TrishDuff2026
    Patricia Duff (@TrishDuff2026) reported

    @inevitableSouth Stop financially supporting these companies. Your Amazon account, your electronic payment systems, your shopping, all of it. Your need for convenience is a problem.

  • Colinhzzh
    Colin (@Colinhzzh) reported

    Amazon is officially moving into the open market to crush traditional 3PLs. They are opening nearly 30 years of deep infrastructure—freight, parcel shipping, and local fulfillment—to anyone, even if u don't sell on Amazon. If ur current fulfillment agent is still relying on manual tracking updates and slow email threads, they are a walking ghost. The bar for backend efficiency just got raised to the sky. Automation is no longer a premium choice for brands, it’s the only way to not get swallowed by tech giants. Recalibrate ur Q3 infrastructure now

  • theonlyGreyson
    Roranoa Zoro (@theonlyGreyson) reported

    Never understood the hate for billionaires on here. Like they all stole to get their wealth. Bezos created Amazon. I can order a part to fix my smoker and it will get here before the weekend. That's why he's a billionaire lol!

  • Armiustav
    Armiustav (@Armiustav) reported

    @therealshadyun1 It’s crazy how much they control as it is. Like far too many sites use Amazon too which is why when AWS goes down a lot of the internet goes with it, terrifying stuff

  • 1A_habit
    1A_Habit (@1A_habit) reported

    I am still thinking Amazon should close down for a few weeks just so that people can feel what they can’t seem to understand

  • Yvonne1Future
    Yvonne (@Yvonne1Future) reported

    @kekius9 You haven't seen what's Alaska in your own eyes. You know Amazon delivery truck? Which Amazon truck is not dented and broken in Alaska not even a year! Who cares! The trucks are not theirs.

  • YawnOfTheYeti
    Dr. Yettison (@YawnOfTheYeti) reported

    @zvawda @Kalshi How are you arriving here. Everything downstream of the government funded internet project is private. Amazon, google, apple, I could go on. You need to study history. It’s a problem, with lefty slave minded types.

  • Me_Naveen2033
    Naveen Pratap Singh (@Me_Naveen2033) reported

    @AmazonHelp I wish emails were sent and someone would have taken actual human ownership of the issue I am facing. It was just a logs issues of not picking the item. I have lost my mental peace and prdctvty. Smone at top would listen, or I will send campuswide emails to IITs so this resonates

  • kuchbolobhi
    Rahul Kulshrestha (@kuchbolobhi) reported

    @amazon agents are very smart.. they keep transferring the chat if they can’t resolve the issue. Ann post customer keeps explaining to everyone. Fix this.. and don’t ask me here that what is my issue..

  • AvaPerspective_
    Ava (@AvaPerspective_) reported

    @atrupar The teacher in Queens isn't asking you to pay more taxes, Jeff. She's asking Amazon to stop fighting unionization so her students' parents can afford school supplies. Different problem.

  • bvnbhargava
    Bhargava 🇮🇳 (@bvnbhargava) reported

    @AmazonHelp Chatted with Amazon customer service, issue solved, thanks

  • LexxCheOperator
    Lexx Che (@LexxCheOperator) reported

    @Amazon remains silent. Views continue to come in. The problem is still not resolved. There is no dialogue.

  • mubashirmemon
    Mubashir Memon (@mubashirmemon) reported

    @AmazonHelp @AmazonHelp Amazing service Waited 10 days for a pickup that never happened, and now the return window is magically “closed” on 19 May. After your support asked me to cancel the original pickup, I’m now stuck trying to reschedule. Convenient, right? Can someone actually fix this?

  • HenSomeMan
    Hen | 🇦🇺 (@HenSomeMan) reported

    @xdNiBoR @CNBC Taking risk to generate wealth is a different argument to trickle down economics. While Amazon has created jobs, they’re results of market success, not trickle down policies. Trickle down policies increase wealth inequality while delivering little to no GDP or employment growth.