Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Sign in	5 hours ago
Atlanta	Website Down	7 hours ago
Bucharest	Website Down	8 hours ago
Paris	Sign in	10 hours ago
Mauriac	Website Down	15 hours ago
Baltimore	Website Down	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sushil saini (@saini_sush13826) reported 8 minutes ago

  @AmazonHelp @AmazonSupport6 @amazonIN Amazon is one of the worst shopping platforms. Facing continuous issues with orders and support, but no proper resolution provided. I would never recommend anyone to purchase from Amazon. Very disappointing experience....

• 
  Kushal (@shaanjain879) reported 9 minutes ago

  @AmazonHelp This is exactly what the problem is. Your stupid AI doesn't understand the problem and keeps me away from getting in touch with a human. Looks like you guys are doing the same. Take the damn thing away and give me the refund. Or shall I file a case ?

• 
  समृद्धम-भारतम (@DharmaBharatam) reported 9 minutes ago

  Braintrust AI Suffers Major Cloud Breach: API Keys Compromised #Braintrust, a leading AI observability and evaluation platform, disclosed a significant data breach on May 4, 2026, after hackers gained unauthorized access to one of its #Amazon Web Services (AWS) accounts. The company confirmed that customer-stored API keys for major AI providers, including #OpenAI and Anthropic, were compromised. These keys enable Braintrust’s platform to interact with AI models on behalf of users, raising concerns about potential misuse across the AI supply chain. Braintrust, which raised $80 million earlier this year and counts clients like Stripe and Notion among its users, acted swiftly. The firm locked down the affected account, rotated all internal secrets, and urgently notified every customer to immediately revoke and regenerate their API keys. No evidence of broader customer data theft has been found, and the incident appears contained. The breach underscores the growing security risks facing AI infrastructure tools and the critical importance of credential hygiene in cloud environments.

• 
  shellfoss (@ShelleyFos4906) reported 10 minutes ago

  @RaminNasibov I don’t think I’ve ever had my issue solved by AI or human when I’m trying to get answers on Amazon or eBay. I do find, however that I’m extremely polite with saying thank you, etc, even when I know it’s AI. It’s very weird , I know. Am I the only one lol

• 
  Lain on the Blockchain (@CryptoCyberia) reported 10 minutes ago

  My bad. It wasn't vibe-coding at Coinbase that made their matching engine go down. It was vibe-coding at Amazon that made it go down. Honest mistake, though details may change. It's very possible the engineers used LLMs to design the architecture for building on AWS, but that is just pure speculation at the current moment.

• 
  MartyParty (@martypartymusic) reported 12 minutes ago

  Coinbase experienced a significant trading outage on May 7-8, 2026 (lasting roughly 5-7 hours), primarily due to an Amazon Web Services (AWS) infrastructure failure in the US-East-1 region (Northern Virginia data center). • Cause: Overheating in a single AWS data center (related to a “thermal event” or cooling system failure). AWS had to bring additional cooling capacity online, which took time and affected multiple availability zones. • Impact on Coinbase: • Degraded performance and inability to buy, sell, or trade normally. • The exchange switched to “Cancel Only” mode (users could cancel orders but not place new ones) and later auction mode in some cases. • Trading across interfaces (website, apps, Advanced Trade) was disrupted. • Some users reported issues with sends/receives on certain networks (e.g., Solana, ALEO delays), though buys/sells and fiat transfers were often less affected. • Timeline (approximate, PDT): • Started around May 7 evening (e.g., ~18:53 PDT investigating AWS issue). • Resolved with full market re-enablement by ~00:49 PDT on May 8.

• 
  Prince (@PrinceSaurav007) reported 13 minutes ago

  @AmazonHelp @amazonIN these bastard looted my money..sold me a defective product and when the product is not working anymore one ******* frm a la** investigation team said cant help..within 7 days of return policy.bloody bastards

• 
  Mohammad Rafi (@MRafi63256514) reported 14 minutes ago

  Bought an RO booster pump from Amazon on 25 Nov 2025. Product is under warranty but stopped working. Despite calls and emails, no refund or replacement yet. Very poor support from Amazon. Please resolve this issue urgently. #Amazon #AmazonIndia

• 
  CRYPTO GEEK (@Crypto_geek___) reported 14 minutes ago

  BREAKING: Coinbase Exchange has been down for over 2 hours. Users checking the Coinbase status page are now being redirected to the AWS status page as the issue appears related to an Amazon Web Services outage. #Coinbase says they are investigating the issue and that customer funds remain safe. 2026 and crypto exchanges still getting taken down by cloud outages 😭

• 
  March (@martynasmarch) reported 15 minutes ago

  @theonlyhaitham The problem with amazon is horrible sellers treatment, constantly shutting one or the other down, the worst ux in internal systems, verifications that in order to pass you have to fake ****. On the other hand, meta is ****** up as **** too.

• 
  Stock Analysis (@stock_analysisx) reported 15 minutes ago

  Market Bullets 📊 Jobs growth surges past forecasts: The U.S. added 115K jobs in April, down from 185K in March but far surpassing expectations of 55K. Unemployment held steady at 4.3% and wage growth cooled, while job losses for February grew to -156K. Cloudflare cuts workforce: $NET (Cloudflare Inc.) fell 16% premarket after the company announced plans to cut more than 1.1K employees as it shifts to an AI-first operating model, despite beating on revenue and EPS. Nvidia chips reach Alibaba illegally: U.S. authorities suspect that advanced $NVDA (Nvidia Corp.) AI chips were smuggled to China via a Thai company, with some servers allegedly reaching $BABA (Alibaba Ltd.). The case raises scrutiny over export controls and Nvidia’s oversight of AI hardware sales. CoreWeave earnings: $CRWV (CoreWeave Inc.) said that rising AI component costs could push 2026 capital spending to as much as $35 billion. Shares cratered 7.2% premarket after falling 6.6% yesterday. Coinbase restores services: $COIN (Coinbase Global Inc.) resumed trading operations after a nearly 7-hour outage caused by overheating at an Amazon data center. Quarterly results were also weaker than expected, with shares down 3% premarket.

• 
  Lone Musk (@shank407227921) reported 15 minutes ago

  @AmazonHelp No update provided yet...now you will again give a link for chat and the person in chat will again say that they will provide update soon...It is very clear to me that Amazon along with the manufacturer is only stalling the issue...

• 
  hitesh sharma (@Pare57277Hitesh) reported 16 minutes ago

  @AmazonHelp Still no resolution for Order ID: 402-8799690-3299557 despite repeated calls & emails. Wrong pickup issue still pending. Need immediate action within 24 hours. @AmazonHelp @jagograhakjago

• 
  Ravi Tiwari (@RaviTiw08747847) reported 17 minutes ago

  @AmazonHelp @AmazonHelp Why don't you understand my problem? You keep giving the same robotic answers! My refund for ID:368594243310 was approved weeks ago, yet I'm still struggling. Do I really need to drag you to Consumer Court for ₹400? Stop the harassment and REFUND NOW! @jagograhakjago

• 
  CRYPTO OUTLOOK (@_crypto_outlook) reported 23 minutes ago

  Amazon Web Services (AWS) is using Coinbase and Stripe for AI agent payments with stablecoins. The company introduced Amazon Bedrock AgentCore Payments. It was developed in partnership with Coinbase and Stripe, which provided the wallet infrastructure and payment systems. Meanwhile, Coinbase announced that developers could create solutions for AI agents using their x402 protocol, which allows micropayments with USDC. At the same time, the use of Coinbase on Amazon's cloud infrastructure led to an extended outage. Initially, it affected the ALEO and Solana networks. Users of the cryptocurrency exchange were unable to make transactions through the website and mobile app.

• 
  अमित: (@amit_as44) reported 26 minutes ago

  @AmazonHelp @amznsellerhelp Can you please look into this issue. Someone is doing these kind of fraud activities

• 
  Moon Dev (@MoonDevOnYT) reported 26 minutes ago

  wall street is completely blind to a trillion dollar valuation glitch hiding inside amazon. they are bleeding billions to own the physical ai backbone while the herd thinks they just ship cheap plastic. watch this ruthless breakdown to see why this beloved stock is actually a massive trap that makes crypto look safe.

• 
  Blockchain Daily News (@blckchaindaily) reported 31 minutes ago

  Amazon Web Services said it is actively working to restore normal temperatures at a data center in Northern Virginia after overheating issues disrupted some services. The company reported that progress has been slower than anticipated, though engineers have made what it described as “incremental progress” in stabilizing cooling systems. Officials confirmed that a power loss linked to the incident affected certain hardware, compounding the disruption. As a result, services dependent on the impacted facility may continue to experience impairments while recovery efforts remain underway. Northern Virginia is one of the most critical hubs for global internet infrastructure, meaning even localized disruptions can have widespread ripple effects. The incident highlights the growing strain on data center infrastructure as demand for cloud computing and AI workloads continues to surge. Amazon has not yet provided a full timeline for complete recovery, but says mitigation efforts are ongoing as teams work to bring systems back to full capacity.

• 
  Inwestment (@shapeshiftax) reported 32 minutes ago

  @crypto_bitlord7 Wasn't that about Amazon AWS, though? Other things were down, possibly related?

• 
  hitesh sharma (@Pare57277Hitesh) reported 34 minutes ago

  @amazonIN Still no resolution for Order ID: 402-8799690-3299557 despite repeated calls & emails. Wrong pickup issue still pending. Need immediate action within 24 hours. @AmazonHelp @jagograhakjago

• 
  Last Kings (@Varun_A_Sachin) reported 37 minutes ago

  @AmazonHelp @amazon @amazonIN None of the issues are working, all issues selected show grayed out options. Will the issue be resolved or not? Just a big E-commerce company doesn't have any other way, rather than this one useless link?

• 
  Meyyazhagan (@Meymyth) reported 43 minutes ago

  @AmazonHelp As amazon replies that they problem is not on them only on the customer plz don't get prime bcoz they won't deliver one day so think wisely guys amazon will get ur money from u and tell u to get ans from different different teams y should a customer reach those @jagograhakjago

• 
  BooBitxch (@doritscoke) reported 45 minutes ago

  @houseofmdc Taraji so performative she needa stop, she has a shop in Amazon cookie sit down

• 
  Jonah 📦 (@jonahhodges_) reported 49 minutes ago

  Day 1: Listing audit. We pull up every product they have on Amazon. → Check the images. → Check the copy. → Check the backend search terms. Most of the time it's a mess. One blurry image, bullet points written a decade ago, zero A+ content, no videos. We document everything that's broken and build the fix list.

• 
  justinseans (@justinseans) reported 49 minutes ago

  @TheNintendoGoof @Jplaysnintendo @Walmart Recently Walmart is much more reliable than Amazon. Especially if it says fulfilled by Walmart. Some dude in a car will deliver it but it weill be delivered when they say. I do reviews for them and have had 1 delivery issue in hundreds of deliveries. Amazon I have delays all the time.

• 
  DK Moon (@dkmoonn) reported 51 minutes ago

  @vanshuETH You're missing the point. Their trading platform didn't go down because of the laid off. It's down because of Amazon Outage. It's all over the news.

• 
  Rambler | X -Amazonian | Account Health Expert | (@Rambler_Amz) reported 55 minutes ago

  Amazon blocked hundreds of millions of fake reviews in 2025. Shut down 100+ websites built to generate them. Reported 10,000+ Facebook groups to Meta. Sellers are still getting suspended daily. Many of them thought they were doing nothing wrong.

• 
  Joshua Ebner (@JoshuaEbner) reported 56 minutes ago

  @a16z The problem is that there are a *lot* of junk books on Amazon now. Curation will be a key feature of successful platforms going forward.

• 
  mohbi (@mohbii) reported 57 minutes ago

  @CNBC Coinbase falling on revenue miss while the hottest ETF adds $1B in a day and Amazon cloud takes down crypto trading is the market where the exchange misses the currency rallies and the infrastructure fails on the same day. crypto waits for servers the servers wait for nobody

• 
  The Bitcoiner (@TheBitcoinerIO) reported 58 minutes ago

  COINBASE TRADING HALTED FOR NEARLY SEVEN HOURS AFTER AWS DATA CENTER OVERHEATS Coinbase suspended trading for nearly seven hours on Friday after overheating at an Amazon Web Services data center in Northern Virginia knocked out core exchange services. AWS identified the failure in availability zone use1-az4 within its US-EAST-1 region, where elevated temperatures caused a cascade of hardware impairments that spread across multiple availability zones. Coinbase said its systems are designed to withstand a single-zone failure but were unable to maintain operations when multiple zones were affected simultaneously. The exchange placed all markets in “cancel only” mode, during which resting orders remained cancelable but new market and limit orders were not accepted. Coinbase then transitioned to auction mode before fully restoring trading. The outage began at approximately 1 AM UTC on May 8 and was fully resolved by around 8 AM UTC. Customer funds were not at risk during the disruption. The outage came hours after Coinbase’s Q1 2026 earnings report, in which the company posted a $394 million net loss and announced a 14% workforce reduction. COIN shares were down 2.53% in pre-market trading on Friday before markets opened. Coinbase said it will conduct a full investigation once AWS publishes its official retrospective.