Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Amazon
Amazon is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (32%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago
|
Website Down | 7 minutes ago |
|
Los Angeles
|
Errors | 46 minutes ago |
 Bordeaux
|
Errors | 1 hour ago |
|
Columbus
|
Errors | 2 hours ago |
 Leipzig
|
Errors | 4 hours ago |
 Brussels
|
Website Down | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Pet the killer whale (@ArestadStuart) reported@KTLA It won't be too hard to track the thief down since he delivered the package. Amazon probably fired the guy by end of day. The driver should know he could find a good cat at the animal shelter.
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Ree (@hudsexuaI) reported@HUDCONlC The leads from your fault the movie on Amazon prime. Idk what went down but they had a falling out
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ੴ Dinesh Singh ੴ (@_dineshtweets) reported@AmazonHelp tried doing that too - but still the same issue !! Unable to submit the details !!
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YoungDuck (@lduck623) reportedOh come on! It’s not even June 1st and Amazon sends me an email about “Top back to school supplies”!!!! I know their deliveries have slowed to a crawl, but calm down.
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Alexei Romanov (@dvarets) reported@BrianSpanner1 I have a problem with one oversized box from Amazon, can you imagine the number for £86,000 of deliveries!
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Psaha11 (@PurnimaSaha88) reported@AmazonHelp @amazonIN @amazon Replied you in prvt message in detail. Please solve my issue .
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Prathyuino (@PrathyuPV_LFC) reported@AmazonHelp @amazonIN What's the actual issue here? I've tried contacting CC multiple times for my last 2 orders, but the items were never delivered and returned later. This is happening again for all my recent pending orders. Why don’t you care even a little bit?
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Bhavin Patel (@Bhavin2404) reportedToday is 28 May, and my AC is still not repaired. This level of after-sales service for such an expensive product is completely unacceptable. @CarrierMideaInd @amazonIN Please resolve this issue immediately. Customers deserve better after-sales support. #Carrier #Amazon #Poor
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TheSignOfFive (@TheSignOfFive) reportedAmazon India had one of the best, human-led customer service processes in the country. And they have ducked it. Humans out, AI in. So now, like on all of the AI-led internet, you bounce from page to page with no real help, for an issue which a human could’ve solved in seconds.
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Prabhat Chaurasiya Shashikant (PCS) (@Chaurasiya_P_S) reported@AmazonHelp Paid ₹2913 via Amazon Pay Balance for a Flipkart gift card on May 27, but haven't received it yet. Payment was successful, but no voucher or email. Please check. @flipkartsupport Please Help because Amazon is providing resolutions about any of the issues..
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animeheadsretroworld (@animeheadsretro) reported@WRiver64 To address those points the first one might not be that much of an issue: a lot of people have multiple streaming accounts. I think a lot of people will have Prime for their amazon deliveries. I get that it's not where most people go for Anime but there are some good series on there. The CG gets better as it goes on. After the first small arc there's a noticeable improvement and I'd say it's not as bad in the first arc as people seem to make out. It just takes a while for you to adjust to it. The dub, yeah that is unfortunate. It's probably put off some newcomers but I've seen plenty of people saying they're watching it subbed and some sounded like they were new to it so people are still checking it out. To be honest with the amount of content creators who rely on seasonal anime for content it was pretty much guaranteed to have some kind of western audience. I'm sure Japan are loving it, have seen a few Japanese tweets saying they're digging the VAs and fight animation which i totally agree with.
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Jake E (@JakeEva72146686) reportedIf true...Amazon is in very big trouble...We the People will NOT allow this kind of thing.
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🖤 (@SouthBeachSheed) reportedSearched online and other ppl are having trouble with amazon not showing the 2 options for spider noir I want to watch it in black/white.. but i only have the color option. I watched the 1st episode like that.. but i wont watch the rest until i can get it in black/white
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Gerry Barnabas (@Gerrybarnab) reported@AmazonHelp @amazonIN what the hell are you people upto nowadays. How come your system says my order is delivered when it is NOT. Order number 402-0794594-3984322...Your service is going down the gutter everyday.Spoke with your leadership team guy called Naveen as well. No use.
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Andy 🏴 (@AndyOopNorthGB) reported@Landeur @tisi_28 I think the problem here is Amazon.
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William Teach2 🏴☠️ I Don't Really Care (@WTeach2) reportedI can't figure out what setting with the Amazon firestick causes some shows and movies with dark backgrounds to be so poor, when I have no problem with the apps built into the TV
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Pavan (@PriyenAjmera) reported@AmazonHelp Ok enough talking i drained my energy Filling legal complaint on consumer court As product supplied and installed by @amazon . AC is not working
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Peaceful Natureboy@RealPeacefulNatureboy (@JRNatureboy) reportedAOC is no leader. She's always been a follower, follower for power and money to me. That's my opinion when She got Amazon to leave. They lost 15000 jobs of high dollar pay, she acted like she won. She didn't realize she actually knocked a lot of people down
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:(){ :|:& };: (@VcWabKDHN9OVdYq) reported@blackswan_vix @zephyr_z9 @amazon It’s not difficult. Internally at $AMZN majority of workloads run via JVM. And hence run on aarch64. Agents make handling cross-compilation issues easy now for any C or C++ dependency. Just spin up your Ralph Wiggum and presto.
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Amazon Help (@AmazonHelp) reported@Ranijz46 We get your concern. As the earlier link is still active, kindly end any previous chats and copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan
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Andrew Kloster (@ARKloster) reportedSorry we can’t deliver your Amazon package correctly but we’ll issue a refund— we’ve monetized the loss system. Sorry we can’t show up and save you but we can take notes about it two days later with our body cams on.
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ੴ Dinesh Singh ੴ (@_dineshtweets) reportedReally disappointed with Amazon’s customer service. Shared all required details, images, and proofs, yet still no refund resolution. Customers shouldn’t have to struggle this much for genuine issues. #Amazon #CustomerService
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Mritunjay Kumar (@Mritunjay9) reported@AmazonHelp I have checked inbox there is nothing to show specific about my concern. Please arrange a call to me and discuss the problem.
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n.r (@n_r_n_r_nr) reportedI just published a listing audit tool for Amazon sellers on Capafy. It audits Amazon product pages and finds what may stop shoppers from understanding, trusting, or buying. Paste your title, bullets, images, reviews, competitors, or product details and get: - 100-point audit - rewritten bullets - 7-image gallery plan - A+ Content structure - risky claim warnings - priority fix roadmap Independent tool. Not affiliated with Amazon. #AmazonSeller #AmazonFBA #Ecommerce
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ANIL PATIL (@anilpatil14) reported@amazonIN amazon india selling product's with fake warranty. Claim raised with manufacturer,it was denied.Impossible to contact Amazon.Raised the issue on X then provided a link, live for 1 hour. I have been told to get deniel letter & manufacturer not providing any such letter.
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Arif Zameer (@zameer707) reported@amazonpay Having issues with payment on Amazon pay. Money deducted from Credit Card but the bill outstanding remains the same. No one to hear my complaint.
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Sunil Vooturi (@sunny21704) reported@SixSigmaCapital Amazon is down when it is getting the 6 billion business from SNOW. Pivot to Agentic AI work loads is good, but the stock reaction is bonkers. 40% for spending 🤔 You are right, it feels like bubble.
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Bhavin Patel (@Bhavin2404) reportedToday is 28th May, and my AC is still not repaired. This level of service after purchasing an expensive product is completely unacceptable. @CarrierMideaInd @amazonIN Please resolve this issue immediately. Customers deserve better aftersales service. #Carrier #Amazon #PoorService
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Jared Cuteri (@jaredcuteri) reportedamazon customer service just told me they really appreciate my systematic approach to root causing the issue and i’m glowing
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Robi #Striker (@RiskPhantomX) reportedCathie Wood’s ARK Invest continues to pile into Amazon, loading up on another 24,186 shares of $AMZN worth $6.6M via the flagship $ARKK ETF. Wood is doubling down on mega-cap tech as AI and logistics capabilities expand. Bullish or a risky tech bet?