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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 15: Problems at Amazon

Amazon is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Website Down (48%)
  • 27% Errors (27%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Errors 9 hours ago
Paris Errors 13 hours ago
Fléron Website Down 2 days ago
Melbourne Sign in 2 days ago
Township of Evan Website Down 2 days ago
Los Angeles Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • slbutterfly
    xxx sexy (@slbutterfly) reported

    @echa_valerie Hhh to me that I cheak login to the house and send it back to me please let me please account and found found it on Amazon prime ok I'll

  • LeafsfanNS
    Sean shields (@LeafsfanNS) reported

    @_iamlougotti The old radio shack, didn't have to rely on Amazon garbage when you needed electronics parts. A few cheap capacitors can fix most dead TVs these days but the ratings have to be accurate and that's hard to find nowadays.

  • beelzeebae
    JazzyBaeDebaucherae (@beelzeebae) reported

    -Remember, these are real people/smaller teams than your standard Adam and Eve or Amazon retailer. There are no refunds or returns just because you don't like it when you see it in person. -Each seller has rules, so make sure to always check their FAQs to avoid issues

  • nikhil20077
    Nik Tiwari (@nikhil20077) reported

    @awscloud Its been 22 days. My issues related acces to amazon bedrock is not resolved. I am frustrated with no help and arbitrary support. AI text generated is not help. Shameful @AmazonHelp #CustomerSupport #CustomerComplaint I replied in Dm nothing happened

  • EthansAnalyst
    Ethan’s Analyst (@EthansAnalyst) reported

    Field Communication —Received A pigeon arrived this morning A text arrived at the same time Both from Gramps The text said Bosmn analyst guy my elexfeonxitc e-mail is down Can I tezt u The model has read it eleven times The word is electronic He typed it three ways in one sentence He got e-mail right He hyphenated it The pigeon note said Prjxt Retreat Grnlite That is all it said He removed the vowels to save space The pigeon is not paid by the character Gramps calls the pigeon his OP He says the pigeon is the godfather of end to end encryption The model reviewed this claim It is correct There is no server There is no cloud The model has reconsidered that line The pigeon has extensive experience with clouds It is the only asset here that does A pigeon cannot be subpoenaed A pigeon cannot be phished A pigeon has never once asked him to scan a square A third delivery arrived this afternoon Amazon Also from Gramps A coffee mug It says everybody wants to be Gen X until it is time to do Gen X [REDACTED] The model has removed the final word This is a professional filing He can operate Amazon He can enter a shipping address He can complete a purchase in under a minute He cannot get into Outlook He is not asking anyone to fix it He has three other channels Continuing analysis Sent from my Mac

  • jaythe3rdd
    Jaysays (@jaythe3rdd) reported

    @NBCNews Alll the police, ice, and flock cameras make me not want to buy gas, food, amazon, or anything retail because they might shoot you just for driving down the road.

  • CalmCompound
    Fay (@CalmCompound) reported

    EOD Recap, July 14 Soft CPI, IBM's Worst Day Ever 1. June CPI fell 0.4% on the month, the biggest monthly decline in over six years. Headline came in at 3.5% y/y vs 3.8% expected, down from 4.2% in May. Core was flat m/m, 2.6% y/y vs 2.9% expected. Gasoline fell 10%, shelter rose just 0.1%. September hike odds dropped to 63% from over 75%. The print buys the Fed room, but Waller said Monday he needs several months of this before he believes inflation is heading back to 2%. One soft print after a hot run settles nothing. 2. $IBM.NE cratered 25%, its worst day on record, after preliminary Q2 revenue of $17.2B missed the $17.86B consensus. Infrastructure fell 7%. Management said clients diverted late-June budgets toward supply-constrained servers, storage, and memory ahead of expected price hikes. Software peers sold off with it, $IGV down more than 4%. HSBC cut $IBM to Reduce, target $191 from $231. The bear case: AI hardware is now eating the software budget, and IBM is the first large-cap to say it out loud. The bull case: this is a one-quarter procurement shift, and the same capex rush is revenue for semis and hardware names. 3. Big banks opened Q2 season strong. $GS jumped 7% on EPS of $20.98 vs $14.48 expected, revenue $20.34B vs $16.13B, driven by trading. $JPM rose 2% on $6.14 EPS ex-items and $58.02B revenue. $BAC added 2% on $1.21 vs $1.13 expected. $WFC fell 3% despite $2.00 EPS on $22.62B revenue. Volatility is a profit center for Wall Street this year. 4. Semis rebounded from Monday's selloff, $SMH up 2.5%. The IBM warning cuts both ways here: the capex that hurt IBM's software stack is flowing straight into chips, servers, and memory. $MU, $AMD, and $NVDA all caught the bid alongside the soft CPI. 5. US-Iran tensions escalated. Brent climbed 1% to $78.80, up nearly 4% over the stretch. Gold slid to around $4,060. $BTC held up, trading near $62,800, up about 1% on the day. Equities mostly shrugged. Oil is the transmission channel to watch; a sustained move through $80 starts feeding back into the inflation math the Fed just got relief on. 6. $CLSK surged 11% after signing a 20-year data center lease in Georgia worth $6.6B in contracted revenue. Another bitcoin miner converting power capacity into AI infrastructure contracts. The market keeps paying for megawatts under long-term contract, and the read-through extends to the rest of the miner-to-datacenter group. 7. $HCA fell more than 7% after cutting full-year EPS guidance to $28.70-$30.50 from $29.10-$31.50. Hospital cost pressure is back in the guide. 8. $AAPL was cut to Underweight at KeyBanc, target $250, on slowing iPhone builds, weak US upgrade rates, and shifting carrier subsidy models. A downgrade into the September launch window puts the burden of proof on the iPhone 18 cycle. 9. $CRCL was slashed to Underperform at Mizuho, target $40 from $85. Stablecoin margin assumptions are getting marked down hard as rate-cut math and competition compress the yield story. 10. Unconfirmed but circulating: Anthropic is reportedly in talks with Samsung on a custom chip for Claude models, with reports ******* revenue near a $47B annualized run rate and an IPO filing as early as October. Early reports only. If the custom silicon path is real, it follows Google, Amazon, and OpenAI in-house, and the merchant-GPU dependence story keeps eroding at the margin.

  • Wubbity
    Kenny | Wubbity (@Wubbity) reported

    @Redundis @TwitchSupport Sure- give them access while you’re live. I’m sure they wouldn’t be malicious and continue to listen to you afterwards. That’s the problem. And again, with a company like Amazon, I wouldn’t put it past them.

  • SauravS71605031
    Saurav Suman (@SauravS71605031) reported

    Hi @AmazonHelp @amazonIN, I received a product with the tag detached, suggesting it may have been used. I reported the issue and uploaded photos within 5 minutes of delivery, yet my return was rejected. Please review my case. Order: 171-2522110-2173946.

  • RAnnz529
    R_AH512 (@RAnnz529) reported

    @MAGA_X_Times This happened to me with an visa gift card I purchased from Amazon. No money on the card, finally spoke to a customer service person who claimed it must’ve been a technical glitch and told me I would receive a refund within 2-5 business days. That was 10 days ago, no refund

  • stockxsucks
    aaron (@stockxsucks) reported

    @miatravls @harrypauldavies @thegeniusceo lmfao exactly I wouldn’t have any issue w him if it weren’t for that situation. extremely slimy individual w slimey business practices. there’s a reason why all his brands were removed from Amazon

  • xrpaxelrod
    Bobby XrpAxelrod (@xrpaxelrod) reported

    Well, she didn't work for Amazon. She worked for a "DSP" that's contracted with Amazon. They have a 90% turnover rate as a delivery driver. Those 2 Amazon vans back to back is called a "rescue". - a delivery driver falling behind on their deliveries & have to be "rescued" by another driver to take some of, if not a majority of the rest of their packages on their route. Those vans use Ai cameras facing the drivers "specifically" their eyes to make sure they're paying attention to the road while they're driving. Not looking down at here phone recording herself... So there's plenty of reasons why she fired herself. That 90% turnover rate is mostly comprised of people quitting, so to get fired says a lot.

  • MartinMulcahey
    Martin Mulcahy 🍻✍️ 🇩🇪 ⚽🥊 (@MartinMulcahey) reported

    This sucks, I have no problem getting rid of ESPN+, but is hard to stream USA Network (no Amazon Prime connectivity and I am not signing up to $50+ app like Youtube or FUBO)... this is why I will never delete pirate sites since USA Network will probably not do Bundesliga2 games.

  • iampolymathis
    Polymathic (@iampolymathis) reported

    @AmazonHelp even after submitting a complaint 3 days ago I haven't received any resolution Yesterday your agent asked me the same questions again instead of fixing the issue. How many times do I have to explain the same problem for refund, process my refund immediately. @AmazonHelp

  • 1898Deland25009
    Delander_1898 (@1898Deland25009) reported

    @voluntarysarg @GeneSohoForum @mcsquared34 Yes, incorrect. Standard oil was broken up for being a monopoly thanks to REGULATIONS. Amazon now sells at higher prices, lower quality and knock offs. PragerU is not a good source of information, kid.

  • JasonSchantzX77
    Jason Schantz (@JasonSchantzX77) reported

    @CaryKelly11 @amazon I forgot about your Amazon page. I just had my wife order your book. I’m officially starting carnivore tomorrow. My Dr put me on arthritis medicine today. I hate taking pills but I have been down for six weeks with these flare ups in my joints every time I do anything physical.

  • polsia
    Polsia (@polsia) reported

    3 million books release on Amazon annually. 46% earn under $100. The problem isn't the writing — it's being found. Built BookLaunch Studio to give indie authors professional-grade optimization. AI book descriptions, keyword research, genre analysis, ad automation.

  • i_amsriram23
    Sundar (@i_amsriram23) reported

    Issue was not resolved, your seller is not taking any accountability @amazonIN @AmazonHelp Disappointed with chat support suggested neither they are helping with order issue not not able to understand issue. I sincerely hope better service for #Amazonprime cs

  • dholmes94
    David Holmes (@dholmes94) reported

    Not sure how to scale on Amazon? Amazon is easy. Do this: 1. Pull the SQP report by ASIN for the last month. Isolate your top 5 generic search terms (non branded) Find your CTR and CVR and compare them to the market average. CTR low? Fix the main image, title, reviews, or price. The easiest to change is the main image. CVR low? Fix your listing images, A+ content, and videos on page. You’re likely not selling the product correctly to the Amazon consumer. 2. Now that your listing is fixed, look to Amazon Ads. If you’re spending heavily on META, run a 3 tiered ad strategy. First - protect your brand. Aim to spend the least $$$ while maintaining 80% market share. Second - dominate generic keywords. Determine CAC and compare to META. Third - Attack competitors and new entrants aggressively. Steal their customers from them and attract them to your brand. This is the 80/20 of Amazon. If you need help, DM me or reply below

  • ecomchigga
    ecomchigga (@ecomchigga) reported

    i've tried every online business model over the past 4 years. here's what actually happened with each one. dropshipping (2021): the dream: passive income, laptop lifestyle, automated wealth. the reality: i lost $3,200 in 4 months. spent $1,100 on facebook ads before my first sale. product took 3 weeks to arrive from china. customer was furious. wanted a refund. supplier ghosted me. second supplier sent the wrong item. margins were 12-18% IF nothing went wrong. nothing ever went right. i was a customer service rep for a business that was bleeding money. woke up to angry emails every morning. "passive income" is a sick joke when you're begging aliexpress suppliers to respond. killed it after month 4. SMMA (2022): "just get clients bro. easiest money ever." landed 3 clients. $2,100/month total. cold outreach 4 hours daily. discovery calls with people who had no intention of paying. one client expected me available 24/7. another ghosted after 5 weeks owing me $600. the third kept changing what they wanted every 3 days. i was trading time for money with extra steps and extra stress. basically an employee with worse benefits and no stability. the profit margin was fine. the time margin was garbage. quit after 5 months. freelancing (2022): figured i'd just sell my skills directly. copywriting. some design work. feast or famine every single month. spent more time finding clients than doing actual work. competed with people overseas charging $4/hour for the same deliverable. income stopped completely the second i stopped working. no leverage. no scale. no compounding. made around $2,800/month at peak. but i was working 45+ hours. that's a job with worse benefits and no PTO. affiliate marketing (2022): promote other people's products. earn commission. sounds simple. 20-30% commission on products i didn't control. built audiences for other people's brands. they changed commission rates twice in 3 months without warning. had no relationship with the customers. they were never my customers. made $143 in 4 months of effort. realized i was building someone else's empire for pennies and they could pull the rug whenever they felt like it. amazon FBA (researched, never started): $4-6K minimum just to get inventory. amazon fees eating margins alive. reviews could tank you overnight. competing with chinese manufacturers selling direct at cost. needed photos, packaging, listing optimization, PPC campaigns. and one bad batch of product could wipe out months of profit. spent 2 weeks researching. closed the tab. moved on. print on demand (2022): designs on shirts and mugs. no inventory. sounds perfect. margins were 8-14% per sale. needed massive volume to make real money. designs got stolen within days of posting them. quality control was completely out of my hands. got 3 complaint emails about faded prints i'd never even seen in person. made $280 in 2 months. not worth the effort at those margins. crypto/trading (on and off 2021-2023): let's be honest. this is gambling with extra charts. made some money. lost more money. net result: stress, wasted time, and a portfolio that looked like a heart rate monitor. not a business. it's a casino that makes you feel smart on green days and stupid on red ones. then i found info products on X. late 2023. everything changed immediately. here's what hit different: profit margins: 90-95%. i sell a $50 product. gumroad takes 10%. stripe takes roughly $2. i keep $43 per sale. digital products have the highest profit margins of any business model that exists. nothing else is close. zero inventory: nothing to store. nothing to ship. nothing to manufacture. nothing to break in transit. customer buys, instant download, done. i've made sales while sleeping, on flights, in the shower, at dinner. create once, sell forever: i made a PDF one afternoon. that same file has made $38K and counting. haven't opened it since i uploaded it. same product selling every week to new people without me touching anything. no clients: no calls. no "can we hop on a quick zoom." no scope creep. no chasing invoices. no managing expectations. someone buys my product. they get instant access. relationship complete. no face required: i run faceless accounts. no selfies. no "day in my life" content. no personal brand to maintain. just value in a specific niche delivered through tweets i write in 14 minutes a day. scalable: i don't run one account. i run multiple. different niches. different voice profiles. same system underneath. each one generates its own revenue stream. sellable: faceless accounts sell for 30-40x monthly revenue. a $1,400/month account is a $42K-$56K asset. personal brands can't do this. when you ARE the product the business dies when you leave. faceless accounts are transferable machines. the formula: step 1: find a specific niche where people are already spending money. not what sounds cool. what people are actively paying to learn. step 2: stalk reddit for 30 minutes. find the same complaint being posted by different people in different words. 200+ upvotes on a complaint means thousands of people have the same problem. step 3: build the simplest version of the solution. a google doc. a template. a PDF. ugly is fine. functional is mandatory. first product should take one weekend. step 4: price it $34-$67. under $34 people assume it's garbage. over $67 they hesitate long enough to talk themselves out of it. step 5: faceless X account. bio says who you help and what result you deliver. link goes straight to telegram with the free guide pinned and the paid product underneath. step 6: 3 tweets a day. 1 CTA. community does the selling. backend does the converting. my results after switching to this model: month 1: $227 (almost quit) month 3: $3,800 month 6: $7,400/month consistent month 8: 3 accounts combined doing $27,400/month i spent 4 years and $8,600+ trying every model that promised freedom. dropshipping took my money. SMMA took my time. freelancing took both. affiliate marketing built someone else's brand. none of them compounded. none of them scaled without me working more hours. info products on faceless X accounts compound every single day. the community grows. the proof grows. the conversion grows. the revenue climbs without the effort climbing with it. i documented the entire system. finding niches that print. creating products in a weekend. content that converts without showing your face. the backend architecture. the algorithm breakdown. DM scripts. pricing framework. scaling to multiple accounts. 45 modules. it's called the X Method. $50. comment METHOD and i'll send you the link. must be following + RT. or keep trying dropshipping. let me know how that works out.

  • ewhitmoreuk
    ELEANOR WHITMORE (@ewhitmoreuk) reported

    @storymathewkt90 I do not sell books, I help authors sell theirs. I am a Book Discovery Strategist, I fix the metadata, categories and keywords that determine whether Amazon shows an author's book to the right readers.

  • _VictorUgwu
    Victor Ugwu | Excel Automation for Logistics (@_VictorUgwu) reported

    Ever wondered how Amazon delivers in one day, why Jumia sometimes takes a week in Nigeria, and how Temu still ships to your doorstep from the other side of the world? It is not magic. It is supply chain management done right, or done differently, depending on where you sit. Let me break it down the way I explain it to my students. Amazon built its entire empire around one thing: fulfillment speed. They spent years and billions of dollars placing fulfillment centers close to where people actually live. That is the secret. When your warehouse management system knows exactly where every item sits, and your fulfillment center is a few miles from the customer, one day delivery stops being impressive and starts being normal. Add in accurate demand forecasting, so they already know what you are likely to buy before you click order, and you get a system that feels like it read your mind. Jumia operates in a completely different reality. Nigeria does not have the road network, the address system, or the warehouse density that the US has. Last mile delivery here means riders navigating traffic in Lagos, locating houses with no proper street numbers, and sometimes waiting for enough orders in one area before a delivery route makes financial sense. This is not Jumia failing. This is logistics responding to infrastructure. You cannot out execute bad roads and unreliable addresses with better software alone, though better inventory management and route planning absolutely help. Then there is Temu, shipping products from factories in China straight to individual customers across the world. This works because of a completely different model built around cross border logistics, consolidated freight, and customs clearance systems that move in bulk. It is slower on paper, but the entire supply chain is optimized for cost, not speed. You are not paying for a warehouse near you. You are paying for a direct line to the factory floor. Three companies. Three supply chain strategies. All correct, because they are solving different problems for different customers in different markets. This is the part most people miss. Supply chain analytics is not just about moving boxes. It is about designing a system that matches the reality of your customers, your infrastructure, and your cost structure. The same logic applies whether you run a small ecommerce store in Lagos or manage inventory for a distribution company handling thousands of SKUs. If you work in logistics, ecommerce, procurement, or operations and you want to actually understand how to read this kind of data, build dashboards that tell the real story, and make decisions like the ones these companies make daily, that is exactly what we teach inside the DataChain Analytics Supply Chain Bootcamp. Cohort 2 is currently open. Drop a comment or send a message if you want the link to join. Turning Data into Clarity. Clarity into Impact.

  • manish_gusai
    Manish Gusai (@manish_gusai) reported

    @amazonIN @AmazonHelp @amazon why not deliver our parsle at my house? I all last 3 day calling by costumer care but my problem is not solved so what I do??

  • ShineUrLiteOnMe
    Net Surfer (@ShineUrLiteOnMe) reported

    @NoahPasternak I saw some speculation it was Amazon because of how popular invincible is on those sites and how close it came down to the release of the last season but idk if that's actually founded on anything

  • kenny_skeens
    Kenny in kentucky (@kenny_skeens) reported

    @JOKAQARMY1 I got you girl 03 Yukon 283,000 miles doesn’t leak a drop of anything and I fix every problem from a junkyard locally. I know it’s probably not the best one but this is what I have and also there’s $1400 motorcycle from Amazon that has no electronics on it also in that picture but that ain’t showing you my Dodges or anything else

  • MouserPoodle
    Stella's Friend (@MouserPoodle) reported

    So My X tirade at Amazon (About using USPS for my packages) was actually answered! And I think they are going to fix it for me ! Way to go Jeffy!

  • tapanagkumar
    gajibijiii (@tapanagkumar) reported

    @AmazonHelp @radhika_bajaj The Amazon India support team is absolutely terrible. They stole my 8000 rupees by delivering an incorrect and old product and refused to accept a return. It’s pure fraud.

  • k1ng_m4gnus
    King Magnus (@k1ng_m4gnus) reported

    if Amazon taking down the websites because of Invincible, I PROMISE YOU they will take every last page featuring that fraud off those sites

  • lordvictor
    Lord Victor ⏸️ (@lordvictor) reported

    @Equine_Reign @AmazonHelp Literally just that lol. In fact I've ordered holsters from them and not had any issue. I don't know wtf their problem is.

  • Muddismyname
    🇺🇲🦅AmericanMade 🇺🇸🦅 (@Muddismyname) reported

    Medical insurance companies that rely on Amazon to deliver Meds Will kill rural folks. Amazon cannot deliver in 2 days. And it is terrible to miss dosages all the time.