Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Amazon
Amazon is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (27%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 1 hour ago |
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Website Down | 7 hours ago |
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Website Down | 9 hours ago |
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Sign in | 11 hours ago |
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Website Down | 14 hours ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Suzy72 (@sbs726) reported@kathrynbranman @ChiefEngineerCE I use Chase, got a text asking if i was adding a person to my amazon card. No, no no. Oh we have to close down all your accounts. Ugh ok. 5 days later 23 cards arrived in my mail box. How did that happen. Indian fraud dept, we don't know. They suck
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Jill Marie 🐯 (@JillPhys1905) reported@SenTomCotton China is chopping down the Amazon rainforest to grow soybeans.
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xX_Al_BagDaddy420_Xx 🟧 (@Al_bagdaddy_420) reported@smartassrhjz ring camera's are gay, we've never had an issue with some retard trying to steal our amazon packages
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🍁🍁Coddelia Townsend🍁🍁 (@CodBorg) reported@AmazonHelp @amazonca I have no problem returning the garbage but will not spend another $646.90 to return garbage unless I have a guarantee that I will be refunded shipping. @amazonhelp have instructed the seller to provide a prepaid return label but seller refuses. (3/n)
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Bayo (@tesh_ola) reported@Ogbeni_Mo @ayinkeloluwa The issue is that LIRS is trying to change the business model of Selars bcos they hv seen a market that they want to capture ie publishing. Selars don't publish so I don't see how they ought to be charging for royalty, they're not Amazon KPD. They're just an ecommerce website,
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Odogwu Herself (@IdaraImeh) reportedPicture a company's AI agent makes a bad call, a transfer it was never supposed to make, a promise it wasn't authorized to give. Now imagine trying to prove in court exactly what that agent was allowed to do. That's the exact problem three ongoing US lawsuits are surfacing, from Amazon versus Perplexity to cases questioning whether chatbots practiced law or medicine without a license. The common thread isn't the industry, it's the missing paper trail. Most companies store permission records in databases that can quietly be edited after the fact, which means there's no real proof of what an agent was authorized to do when it acted. @Concordium's Agent Registry approaches this differently. It records an agent's owner and its declared scope on chain, tied to a verified identity that stays private unless disclosed through proper legal process. Any later change to that record is detectable. As AI agents take on bigger roles in finance and healthcare, this kind of verifiable authorization becomes the foundation regulated AI needs, not an afterthought. What would you ask before trusting a company's AI agent?
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Sandeep (@bangles65) reported@amazonIN @AmazonHelp The support team has been unable to resolve issue, pl check DM
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N.Beeler (@BeelerNoel75055) reported@Susan_G_530 It’s crazy. My complex will check cameras but refuses to tell on anyone or correct the issue. They make up go through Amazon to order another claiming it was stolen. Even food orders.
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Soge (@Xxsoge) reported@GodRaph7 @pepple_miracle Be like we gather dey face same issue. Follow back make we find solutions.. cause main Amazon dey locked
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raghavakalva (@raghavakalva12) reportedi have never faced issue but it is solved but not pushing customers as dumb. please respond . i am i dumb ordering from amazon .
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Josh Ehrich 🇺🇸✝️ (@Josh_Ehrich) reported@TheMG3D This is a stupid post meant to deceive people. Put an office park there, or an Amazon fulfilment center. The trees come down either way. If the owner wants to sell, and the new one wants to build you should shut your mouth and mind your own business.
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Arun Arora 🇮🇳🚩🛕🕉️ (@aroraarun41024) reported@AmazonHelp @amazon I am not asking you to access my social media account. But your so called team can locate my contact details from the order id /my account in Amazon. Do not try to LINGER on the issue and be professional.
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Phil Jeffcock 🇺🇦 🇪🇺 🐳🆔=🐘🆔=@mastodonapp.uk (@PJeffcock) reportedI’m upgrading this advice to avoid LBE1. Despite being told by DHL my delayed shipments were due to their ‘operational issue’ and giving me future delivery dates to 20th July, later on Tuesday all of it turned up in LBE1. So far the receive on 6.5K units has been patchy. I strongly suspect the Amazon FC cannot cope. After 17th June all our shipments were directed there, today we are back at HGR6.
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Mel, again (@melzmizzybizzy) reportedAnkle and car broken. Amazon returns due tomorrow. Someone help me.
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Gregory Kennedy (@gregorykennedy) reportedThe anti-data center replies to my post all basically come down to this: 1. They use too much electricity. Yes, data centers use a lot of electricity. That is literally what they are designed to do. Factories use electricity. Airports use fuel. Farms use water. Productive infrastructure consumes resources. The answer is to build more power, not stop building the infrastructure that powers the modern economy. 2. They make electricity more expensive. This can happen if utilities make everyone else pay for infrastructure built for one massive customer. But that is a utility regulation problem. Make data centers pay for the new power generation, transmission, and grid connections they require. Do not ban them because regulators wrote a bad deal. 3. They use too much water. Some do. Others use air cooling, recycled water, or closed-loop systems. The obvious answer is to build water-intensive facilities where water is plentiful and require better cooling systems where it is not. Seattle and Arizona should probably not have the same water policy. 4. They are destroying farmland. The US has roughly 880 million acres of farmland. A few hundred acres used for a data center is not going to end American agriculture. That does not mean every proposed site is smart. It means this is a normal local zoning question, not a national emergency. 5. They are destroying forests. Then do not build them in environmentally sensitive forests. This is an argument about where a data center should go, not whether data centers should exist. Plus, we have systems to manage this. 6. Why not put them in abandoned factories? Because an empty factory is not magically a data center. These facilities need enormous electrical connections, fiber, cooling infrastructure, security, and room to expand. Sometimes converting an old factory makes sense. Sometimes building somewhere else is cheaper and better. 5. Nobody wants one in their backyard. Fair enough. Data centers can create noise, traffic, and ugly buildings. Put them in industrial areas, require setbacks, and enforce noise limits. Again, this is a zoning problem. We have those. 6. They cause cancer. There is no evidence that servers cause cancer. 7. They increase carbon emissions. Only if the electricity comes from carbon-emitting sources. That is an argument for building more nuclear, geothermal, renewable energy, and storage. It is not an argument for creating an artificial shortage of computing power. 8. We do not need all this AI. Data centers do not just power AI. They power banking, hospitals, logistics, scientific research, cloud software, streaming, photo sharing, government services, and almost everything else people do online. You cannot spend all day using cloud services and then act shocked that the cloud is a physical building somewhere. 9. They do not create enough jobs. True. A data center does not employ as many people as a similarly expensive factory. But it still creates construction work, tax revenue, grid investment, and the infrastructure used by thousands of other companies. Communities should negotiate accordingly. They should not pretend the investment has no value. 10. Big Tech gets subsidies while everyone else absorbs the costs. This is a legitimate complaint. Meta, Microsoft, Google, and Amazon do not need blank checks from local governments. Make them pay for the infrastructure they need. Make the incentives transparent. Make the agreements enforceable. Final: The weird part of the anti-data-center movement is that it takes a handful of solvable local problems and turns them into an argument against the internet's physical existence. Yes, data centers require electricity, water, and land. So does every other piece of civilization. Build them in sensible places. Make the owners pay their share. Regulate the actual externalities. But if you want AI, cancer research, online banking, Netflix, family photos, Uber, cloud backups, and YouTube comments, the servers have to exist somewhere.
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Muhammad Amir (@Amirgugwani) reported@AmazonHelp @AmazonAE I have already contacted Amazon Customer Support, but they informed me that they cannot assist with this issue and that only the Account Specialist team can review my case. Amazon account phone number: +971 50 244 3910 Order number: 404-9629994-7457916 Could you please guide me
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NO-NAME-FELLA (@ErixxxEric) reported@CryptoYDao I'm reading a great book on the XRP architecture that has a decentralization build in: Quote from: XRP: The Enterprice Ledger (The Blockchain Architecture Series Book 4, Marco De Stasio) The Liveness Recovery Mechanism: Healing the Partition If a 21 percent minority possesses the power to halt the entire network, how does the system ever recover from a coordinated attack or a widespread infrastructure collapse? What happens if a massive cloud hosting provider like Amazon Web Services (AWS) experiences a critical failure in its primary regional data center, taking exactly 25 percent of the globally trusted validators offline instantly? The network will halt instantly. The rapid 3-second metronome we described earlier will freeze. But the XRP Ledger is not designed to remain frozen indefinitely. It implements a sophisticated, algorithmic recovery process based on dynamic quorum recalculation. When the network halts, the remaining online validators immediately recognize the failure condition. They do not shut down; they continue to exchange P2P gossip messages, constantly analyzing which specific peers are silent and failing to broadcast proposals. After a predetermined timeout period (typically calculated in minutes of non-finality to ensure it is a hard failure and not a momentary latency spike), the online validators execute a highly coordinated state change to the UNL topology: The activation of the Negative UNL (often abbreviated as nUNL). The Detection Phase: The 75 percent of validators that remain actively online mutually agree, through continuous cryptographic messaging, that the 25 percent AWS-hosted validators are completely dead. The Negative Vote: The online validators broadcast a special, protocol-level transaction proposing to explicitly add the public keys of the dead validators to the Negative UNL. The Mathematical Adjustment: Once the online validators reach consensus on this specific administrative action, the offline nodes are logically removed from the denominator of the global quorum calculation. The Restart Mechanism: If the trusted UNL previously contained exactly 100 nodes (meaning it required 80 votes to proceed), and 25 dead nodes are formally placed on the Negative UNL, the effective UNL size is immediately reduced to 75 nodes. The new quorum requirement is recalculated automatically. It is now 80 percent of 75, which equals exactly 60 votes. The Catch-up Phase: Because there are exactly 75 online nodes still functioning, they can easily achieve the newly adjusted 60-vote threshold. The network instantly resumes closing ledgers, rapidly processing the massive backlog of pending transactions that accumulated in the memory queues during the halt. This brilliant architectural mechanism ensures that the 21 percent veto power remains devastating in the short term (ensuring absolute safety during the initial, chaotic shock of an anomaly) but entirely bypassable in the long term (ensuring the network can self-heal, route around permanent physical damage, and restore liveness).
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GrannyG (@grannyg131) reported@nomoretired2023 It's ludicrous to suggest huge companies like Amazon International make business decisions based on a personal relationship with an individual. It is either a contractual dispute, in which he controls the publishing accounts, or a copyright or legal issue with the book itself.
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Charlotte Goodwin 🇬🇧📚🪖 (@AuthorGoodwin) reported@AndrewRawson11 Just did a quick Amazon stalk - you write non-fiction, right? Bernard Cornwell's historical novels have taught me a lot about history. But non-fic is one step beyond. As someone who writes fantasy because I can make most things up, I have a lot of respect for folk who do reasearch to write, as it's something I'd be terrible at. I hope folk continue to respect real writers, and don't let AI take over!
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lil Scabbymane (@VaultsOfXoth) reported@BrokenOptics I’m thankful it was a driver I had before and the fact that I had to sign for it. I’ve been having issues with a former neighbors daughter being a porch pirate before I didn’t want Amazon to drop it off and I wouldn’t be home you know?
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Sourabh Gurwani (@SourabhGurwani) reportedSystem Design From Scratch — Day 12 Reverse Proxy 1. Why? You don't want users accessing your backend servers directly. It makes your system less secure and harder to manage. 2. Simple Explanation A Reverse Proxy sits between users and your servers. It receives requests, then forwards them to the appropriate backend server. Users never communicate with your servers directly. 3. Real-World Example Companies like Netflix and Amazon use reverse proxies (such as Nginx) to protect backend services and efficiently route incoming traffic. 4. Key Takeaways Hides backend servers Improves security Routes incoming requests Can cache responses and reduce server load 5. Question If users can directly access your backend servers... is your system really protected?
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Aniket Bhosale | अनिकेत भोसले (@disiz_arb) reported@AmazonHelp What kind of false pretense is this? You give a link, I call, get kept on hold for 30 mins n den d rep abruptly hangs up saying "another dept. will look into this" before I can even get their name. Absolutely terrible customer service. @jagograhakjago @consaff
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Kniff (@Kniffmrbr) reported$Apple just closed at an all-time high. $4.6 trillion. Now look at 2026 AI capex guidance: Amazon: ~$200B Microsoft: ~$190B Google: ~$180B Meta: ~$130B Apple: ~$13B — down 19% year over year. Read that again. The Big Four are burning $725B building AI infrastructure. Apple spends 2% of that, owns the device in 1.5 billion pockets — and lets partners fight over who gets to serve intelligence to it. Everyone's racing to build the power plant. Apple owns the sockets. Genius capital discipline or the biggest strategic miss in tech history? 👇
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Ikenna | TalentBloc (@flashy_iyke) reportedAnthropic spent months arguing the government should have power to block unsafe AI models. Three weeks after launching their most capable model, the government used that exact power against them. Anthropic’s response: not like this. Here’s what actually happened. Fable 5 launched June 9. A jailbreak got it to flag some software vulnerabilities. By Anthropic’s own account, weaker models, including their own Opus 4.8, could do the same thing. Three days later, the US government shut Fable 5 down worldwide. Not just for Americans. For everyone. Anthropic had 90 minutes to comply. 19 days later it came back, with a new safety filter and a formal jailbreak-severity framework built with Amazon, Microsoft, and Google. The lesson isn’t really about Anthropic. It’s that “we support regulation” sounds different once regulation is pointed at you.
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Cherry 🍒 SKZ MISSER (@_doolsetcherry) reported@Jisungwishes I'm in Illinois by the WI border. I'm doing Amazon delivery in WI for the summer and it's so bad that our building shut down for the day
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ZerohedgeIsFakeNews (@Turbolag12) reported@BowTiedBroke Only problems I've ever had with Amazon is 3rd party sellers. If it isn't sold & shipped from Amazon, I won't buy it.
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Gray 🖤 (@GrayOluseun) reportedDevoid of reasoning Messi had 4 straight back to back Ballon d'Ors What prime for prime are you talking about? Better go and seat down and watch the final on Amazon prime
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Happy Wanderer🇺🇸 (@KurtCasanova7) reported@LibOrNormal I have more of a problem with him delivering for Amazon and not being able to speak the language than I am of him using the port-o-potty.
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Truth over feeling (@Larue82300) reported@DropMicrodots Karen Read is the victim. She hasn't been begging for money, buying a house with a pool, creating Amazon lists to furnish the house, mocking her followers, wishing for cancer to win, disrespecting everyone with a brain and she definitely didn't call herself a ****. Aidan has played a lot of people. He didn't uncover anything that was going to get justice for JOK. He caused so many more problems for Karen. IMO, he should sell his house, exactly what Karen had to do!
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Kalpesh✌✌ (@thekalpeshjain) reportedHad an old business account with Amazon. Now that business is growing again wanted to login to that @amazonIN account after a year, but unable to do so as I don't have access to mobile number but only to email. What is the solution @amazonIN ? Your CCE says no option available!