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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 27: Problems at Amazon

Amazon is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 32% Website Down (32%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
West Palm Beach Errors 3 hours ago
Denver Sign in 3 hours ago
Fleet Sign in 5 hours ago
Paris Website Down 7 hours ago
Columbia Website Down 13 hours ago
Pachuca de Soto Website Down 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DaMissingNeedle
    🇺🇸Far-Right Needle in a Leftist Haystack🇺🇸 (@DaMissingNeedle) reported

    I had to splice in a series of resistors on my (loud) intercom in my apartment after too many gimmie immies mashed random buttons to apartments in hopes that someone would buzz them in. Amazon in particular is a problem—at times their gimmie immies were mashing buttons at 5AM.

  • chromedelusion
    J (@chromedelusion) reported

    Shoutout to @SamsungUS for making disposable junk. My Sharp TV lasted 20 years, but my Samsung died in 14 months. Now I’m wasting a vacation day force-logging out of Netflix & Amazon because your broken TV keeps user data alive. Fix your security and your hardware @SamsungSuport

  • TexmexElTirado_
    Texmex El Tirado (@TexmexElTirado_) reported

    @AmericanCrime01 Amazon did me ***** with pokemon cards I ordered forbmy son. I even have a letter/email saying they would honor the issue I had, and still nothing...

  • ujjawal_khare
    UJJAWAL KHARE (@ujjawal_khare) reported

    @AmazonHelp Connected over voice but junior level employees are not able to help and when I explain the issue and ask to transfer this call to someone senior call is getting disconnected every time.

  • ev_adam_
    Adam (@ev_adam_) reported

    @jearl02s You really have no idea how Amazon works. They take a cut of another companies business (the ones actually in trouble) and generate a marketplace that forces each business to race to the bottom. They’ve always had slim to no profit. They make money at AWS.

  • PalwinderCFA
    Palwinder Singh • CFA (@PalwinderCFA) reported

    The Supreme Court just gave Amazon massive relief by setting aside the ₹200 crore penalty imposed by the Competition Commission of India (CCI). The giant foreign corporation and its expensive lawyers win by successfully avoiding accountability, while the everyday Indian business owner loses, waking up to the reality that if a regular taxpayer makes a minor GST error, they face instant raids, but if a trillion-dollar monopoly deceives the government, they get a free pass.

  • cnha
    Ashish Sinha (@cnha) reported

    ONDC started off with a solution mindset / rather revenge mindset (we need to compete with the likes of amazon/FK etc). Not so much focused on anyone's problem statement (retailers' JTBD wasn't even addressed/solved). i hope the team revisits this,

  • shreyaspatil220
    Shreyas (@shreyaspatil220) reported

    @AmazonHelp can you plz help me connect with a real human for an issue with my order?

  • IamRaahul_K
    पाब्लो खन्ना (@IamRaahul_K) reported

    @AmazonHelp Hi Team- Kindly resolve my issue immediately send your technician for installation.

  • i_bayes
    I, Bayes (@i_bayes) reported

    @ariaradnia No. If debt is well-managed, it's not a problem; and Amazon surely has low borrowing costs.

  • RohitMo53046335
    Rohit Mohite (@RohitMo53046335) reported

    Fraud Company @AmazonHelp @AmitAgarwal! Sent a 2nd broken link! Dhule team scammed 4 pickups, forced a 5th, & now your team is sending fake links to hide it. Stop this cheap mental harassment! Call me directly, clear my Advance Refund + ₹3000 compensation TODAY! NCH: 9358856

  • LandladyClaire
    Claire Pulls Pints (@LandladyClaire) reported

    @AmazonUK 3. So why pick the delivery to do if they know they won't deliver? I've offered safe places, times we are open, you name it and we never had this issue so much before. A few bits and bobs not being delivered but nothing like now Amazon however want to blame me cont

  • stoneygaming420
    BaSEd StOnEr (@stoneygaming420) reported

    @VapinGamers @chappe11o he is ive reported him to the sherrifs bc he tried to get into my amazon, and his dumbass didnt know amazon will give the ip of the person trying to sign in. gave it all to feds since he wants to play weirdo

  • HighSignal_AI
    High Signal AI (@HighSignal_AI) reported

    Jeff Bezos called Amazon "a small AI company" back when AI was still considered a "parlor trick": Long before AI dominated every tech conversation, @JeffBezos was already framing Amazon through that lens. "Amazon is very much a technology company. In fact, I think of us in many ways as sort of a small AI company." But Bezos acknowledged AI had an image problem at the time: "Artificial intelligence is something that's gotten a bad rap. And there are some good reasons for that and some bad reasons. One of the bad reasons is that once the AI guys work really hard and accomplish something, it's not AI anymore. It's just a parlor trick." Despite the skepticism, Bezos saw something powerful happening beneath the surface: "There's some very simple but sophisticated techniques that are working well to help people discover things online like collaborative filtering… but this is all subterranean." He then described what Amazon was quietly building: "We're starting to do things on our site now that aren't very visible like customize the homepage for particular customers using their past activity and their stated preferences to guide us. And you don't even notice this unless you sit right next to someone and see that their version of Amazon is slightly different from yours." The vision behind it was deceptively ambitious: "The goal is to make the perfect store for everybody. We don't have to have the average store for the mythical average consumer."

  • PhantasmMr44911
    Mr. Phantasm (@PhantasmMr44911) reported

    @FellowshipFans Take this down as soon as possible so we can forget about this Amazon mess and start waiting for Peter Jackson's First Age adaptations. We need a real Middle-earth.

  • SellerForgeAI
    David Gallo (@SellerForgeAI) reported

    Most AI-generated Amazon listings ship broken in 2026. Byte cap/ banned superlatives / category title cap / A+ vs description mismatch / AI main image policy. Generic LLMs default to the 2018 playbook. Sellers find out when their traffic drops. The 4-stage workflow that wins ↓

  • jermatln316
    Jerm 316 (@jermatln316) reported

    @HistorianUSA1 I'm fine with tipping a server but tipping is getting out of hand. I was ordering something online and before you could check out you had to select a tip amount and zero wasn't an option. Needless to say I ordered it from amazon instead.

  • Jaebi_oce
    JB (@Jaebi_oce) reported

    To be fair, Tolkien described hobbits as having "browner skin than many men", and Harfoots as being "browner of skin" than other hobbit groups. I liked Sadoc. I don't think amazon really cares tho, they just did it for diversity points. And I think thats more the issue here.

  • vinit_taneja
    Vinit Taneja (@vinit_taneja) reported

    @AmazonHelp Sorry to say but it is a nightmare to get across to a human being in Amazon to discuss this issue and directing me to a chat box is no use with only your standardized responses. Now I can't even get someone to call me. Please have someone call me to talk about this. It is urgent

  • Tal_Tail
    Tal-Tail (@Tal_Tail) reported

    @TheVenusDarling IIRC a lot of the forests that we cut down en masse are being put to use as cattle farms (I know that's the big reason the Amazon is getting cut down) and that only further exasperates that specific issue

  • ksivatejaswi
    siva (@ksivatejaswi) reported

    @AmazonHelp Over the email also your team is repeating the same. Can you arrange call to my preferred number , so that atleast from the escalation team who can understand the issue clearly.

  • saaaanjjjuuu
    Sanju Choudhary (@saaaanjjjuuu) reported

    Attention 🚨 Motorola might be secretly earning through Amazon affiliate links through their smartphones: • When users launch the Amazon app from the app drawer, the phone briefly opens a browser redirect before returning to the Amazon app. • That redirect includes an affiliate tracking code, meaning someone could potentially earn commission from purchases made afterward. • The issue seems linked to Smart Feed version 2.03.0070. Older versions reportedly did not show this behavior. If true then it’s actually a serious issue, hope Moto clarifies about this.

  • theKageRyu
    Redacted (@theKageRyu) reported

    @desert_starr_57 This behavior is typical of Amazon anymore, and a big part of the problem is that Amazon faces no repercussions for this type of misconduct.

  • Gkjalan123
    Gopal jalan (@Gkjalan123) reported

    @Funmentalist Normally heavy weight index stocks r grabbed by option writer. Same is issue with amazon.

  • pyewacket____
    𝐦𝐞𝐥𝐢𝐬𝐬𝐚 (@pyewacket____) reported

    @depraved_dame Wow. I think a lot of us who hated the ending had a hunch that 99% of the issues arose due to NG, Amazon and co. I honestly can't wait for more things like this to come out over the years once people's NDAs expire.

  • BankBraavos
    Bank of Braavos (@BankBraavos) reported

    5/ One helpful cross-check: where Celsius did not rationalize as aggressively, the brand still appears healthy. Management cited Amazon and New York City as areas where Celsius was still growing roughly 20%+. That does not look like a broken brand.

  • rajabhi123
    Raghavendra Rao (@rajabhi123) reported

    @ANI For a change @PriyankKharge is talking as if he is lost in an amazon forest. There is no clarity & there is no josh of putting down someone.

  • Nephaliim
    Aldryth, Aspect of Calamity (@Nephaliim) reported

    @7why__ydm Used to work for Amazon in their warehouse. 10.5 hour shifts, 4 days a week. Money was good, job was easy af. Got fired for a clerical error because the guy they were trying to fire had my badge number, just a single number off... They didn't try and fix it.

  • GameLogIQ
    HAMP! (Lee Hampton) (@GameLogIQ) reported

    The reason people don't "worry" about video streaming services the same way people "worry" about Game Pass: Video Streaming service subscriber numbers - Amazon Prime Video: ~200 - 205 million Disney+: ~125 - 131 million Max (HBO Max/Discovery+): ~116 - 155 million YouTube Premium: ~125 million Tencent Video: ~114 million Paramount+: ~77 - 79 million Hulu: ~51 - 64 million Apple TV+: ~25 - 45 million Peacock: ~41 - 44 million Game Pass numbers are lower than all of these. There are a lot of other reasons founded in the business model of subscription versus per unit sales that drive the conversation. And if one of these streaming services went under, there are many other avenues by which the content would still be available and new content based on those IPs would be made. And the people making the content would still be employed. Much of the content on those streaming services is exclusive but not "1st party". The criticality and impact of the way the subscription is tightly coupled to the survival & solvency of the content provider is not the same. When a gaming platform goes down and takes its 1st party studios with it, we most frequently do not see IP around that content for a decade or more. I personally do not have a problem with the business model of Game Pass and never have. But I do not agree that there is a conversation around Game Pass that only exists and is solely driven by "the Xbox tax". The reality is that there are consumer shows on YouTube and there are industry business shows on YouTube and those content creators are having radically different conversations. One is addressing the demographic that will drive to the other side of town to save $0.03/gallon on gas. The other discusses matters of the industry and often debates what keeps the industry healthy. It's a good thing that there are both for people to listen to. But they are also not equivalent conversations based on the same merits.

  • PaulAndrewRieb1
    i stand w Palestine! (@PaulAndrewRieb1) reported

    @tommyboy0690 Well you start eliminating these billionaires by 🛑 breaking up the monopolies they are running! Microsoft Amazon USA Tesla USA Apple USA Google USA Nvidia USA Each of these monopolies should be broken up into 5 smaller companies per USA Antitrust Law Then you put a 6% wealth tax on each billionaire.