Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Northumberland	Errors	17 minutes ago
Ashburn	Website Down	4 hours ago
Fort McMurray	Website Down	12 hours ago
Chicago	Website Down	13 hours ago
Leesburg	Sign in	14 hours ago
Township of Evan	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam#33 (@nosikesam33) reported 6 minutes ago

  @I_Am_Ilemona @AnthonyEhilebo This is exactly why INEC said that there was a glitch in AWS during the 2023 elections. Something that Amazon denied yet it stood at the election tribunals and was used as basis of technicalities in favor of APC .

• 
  👑 Med 🧪 (@CryptoMedXX) reported 6 minutes ago

  Think you OWN your Kindle books? You don't. You license them. Amazon can remove them. Digital games? Same. Smart home device from a bankrupt company? Brick. The gap between "owning" and "having access to" is one of the biggest consumer rights issues of our time.

• 
  🍪Cookie-brooke🍪 (@K_Cookie_Brooke) reported 8 minutes ago

  @its_revontulet The point of indie is to share stories with the world, not to sell merch. Merch is just the only way to get consistent funding bc production is expensive. Glitch went to Netflix, which let Spindle go to Amazon. Now they’re trying something new. I’m choosing to celebrate it

• 
  Villi Asgeirsson 📚 (@VilliAsgeirsson) reported 8 minutes ago

  @SDDonovan I prefer to buy paperbacks if they are reasonably priced. Hardcover if I can get them signed. I’m having a bit of an issue with ebooks. Many are exclusively on Amazon and I much prefer Kobo. If an ebook is DRM-free, it’s not an issue.

• 
  Decaysurfer (@decaysurfer) reported 10 minutes ago

  Slowly building out this DVD library which has been a long time project. If you buy the items that have 2-4 movies on the disc, you can get it down cheaper than any streaming option. Plus if you do Amazon lockers you get 10% cash back which can be used to get more DVDs.

• 
  Ganil Jain (@GanilJain) reported 10 minutes ago

  @AmazonHelp Rizwan - the link is not working, contact me in my Direct Message

• 
  Sharad Singh (@talksharad) reported 11 minutes ago

  @AmazonHelp It is difficult to keep track of messages here and that with 1 hr time frame. Why don’t you have a customer care number like it was before. I have paid for an item and got wrong one and that to twice…… never expected such problem happening at your platform

• 
  Shubham Bisht (@ShubhamBisvtxq) reported 11 minutes ago

  @AmazonHelp Link is not working

• 
  Rohit Rathore (@RohitRa80387946) reported 12 minutes ago

  @AmazonHelp Issue still unresolved despite escalation on ur given link Order ID: 171-1552310-6612341 Pickup failed 9+ times since 28 March. Refund promised by your executive if not picked by 12 April, but not honored. This is harassment. Only option left Filing complaint in consumer court .

• 
  Amazon Help (@AmazonHelp) reported 12 minutes ago

  @vidsh Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and connect with our 'Social Media' team via chat -Jessvica

• 
  Sathiyan Subramanian (@sathiyan_msn) reported 17 minutes ago

  @AmazonHelp Link not working

• 
  Vivek Raj (@VivekRaj225729) reported 17 minutes ago

  @amazonIN @amazon @AmazonHelp can you please tell me why my order is not being delivered yet after 4days order & payment done. JBL Tune FLEX 2 earbuds was ordered and not received yet for Pune location,need compensation & clarification on this issue quickly as possible asap.

• 
  Jimmy Smith (@askjimmysmith) reported 24 minutes ago

  Most Amazon sellers hire a VA expecting to save 20 hours a week. After 30 days, they've spent 40 hours on training, corrections, and redoing tasks - and they're convinced VAs just don't work. The VA wasn't the problem. The onboarding was.

• 
  JustBuildnGo (@JustBuildngo) reported 28 minutes ago

  While Flipkart and Amazon crush India's quick commerce upstarts, many are too busy battling giants to fix their clunky sites—big mistake. A robust online presence isn't just a shield; it's your secret weapon. Level up yours, or watch the war end early. #WebDesign #SmallBusiness

• 
  arunima singhdeo (@arunima) reported 36 minutes ago

  @AmazonHelp Gosh this is horrible after login it’s taking me to a screen which doesn’t have any call option or chat

• 
  Dirk (@Dirk_X404) reported 37 minutes ago

  @Sonicninj From what I understand, Glitch was constantly running out of budget, and part of sending their series to Netflix or Amazon was to try to make more money

• 
  Nico (@Charonne95) reported 39 minutes ago

  @RazerSupport Hello, I bought a Razer Blackshark V2 Pro 2023 Edition in November 2025, I've had issues with it and would like to use the warranty to either get a replacement or my money back. I bought it on Amazon France (I'm French), how can I contact Razer support for this?

• 
  Jumarion Mcintyre (@jaydonson_83) reported 41 minutes ago

  @BiggDebbiecakez Imagine Amazon showed you and told you how great the product was you saw the pictures and thought hmmm I should buy this then it proceeds to be made cheap and easily broken or a shortcut

• 
  Pam (@MTSnowbirdPam) reported 41 minutes ago

  @tajudine2013gm2 @nypost We all buy from Amazon. Almost every product I get is Made in China (cheap). If we stop buying Chinese made products developed by children and women there I think they’d be in trouble. Bezos needs to step in and step up.

• 
  ImaniDon 🔮 (@manicarloo) reported 47 minutes ago

  Sooooooo in March an @amazon driver delivered a doorbell to my house. They stole a $450 crystal off my house front. I contacted Amazon and police immediately. I was told a series of steps to rectify the issue. I have heard no response. It’s been a month.

• 
  Arvin (@ArvinM47) reported 47 minutes ago

  @aditya_kondawar Had two issues with Zepto CS. Deleted the app. Now it’s either Instamart or Amazon Now

• 
  Aditya Bose (@adiacc) reported 51 minutes ago

  @AmazonHelp This should stop !! In this case you have shipped and you yourself cancelled by order due to issues at your end ! So do you think it is ethical for customer to bear the MP fees. I waited for order for days and at end due to internal reasons you cancelled it

• 
  Prateek Kumar (@Prateek58888211) reported 52 minutes ago

  Very disappointing experience with @AmazonIN @AmazonHelp @amazon Ordered 2 kurta-pyjama sets but received only a pyjama. Requesting urgent resolution and better quality checks to avoid such issues. Order details can be shared via DM. #CustomerService

• 
  Suman Sinha (@sumansinha12) reported 58 minutes ago

  @AmazonHelp @AmazonIN Worst service ever! AC pickup (Order: 406-6811851-6446748) delayed again & again. Docs submitted, still no resolution. Call center useless. Stop harassing & fix this NOW! #AmazonIndia

• 
  Matt LaClear (@LaclearMatt) reported 1 hour ago

  "Links aren't mechanical. They aren't outputs. They aren't artifacts you generate. They're endorsements. And endorsements require risk." That's from my book Authority First. (The first edition made it to #2 best seller for link building category on Amazon!). AI can write content in seconds. It can draft outreach emails. It can mimic tone and structure. What it cannot do is earn an endorsement. Transfer trust. Stake a reputation. As content becomes cheap, judgment becomes valuable. As outreach becomes noisy, relationships become rare. The agencies still trying to scale link building with automation are solving the wrong problem. The real skill gap in SEO isn't writing or research anymore. It's judgment.

• 
  ni3_Jai (@Ni3Jai) reported 1 hour ago

  @amazonIN @AmazonHelp @AmazonAlexa found that Amazon customer care no is never reached.... Also customer care service is shut down may be.....

• 
  Nikita Agrawal (@nikiagrawal18) reported 1 hour ago

  @AmazonHelp I’ve already contacted customer support 4 times, but each time they cut call before I can even explain the issue. All I hear are scripted/AI-like responses saying “it will be delivered,” while the order status clearly shows the replacement is being returned to the seller

• 
  divyansh tiwari (@DivyanshT91162) reported 1 hour ago

  8. Missing Keywords (The Exact-Match Trap) Most ATS systems use literal keyword matching. Not AI. Not "understanding." "JavaScript" ≠ "JS" "AWS" ≠ "Amazon Web Services" "Project management" ≠ "managing projects" If the job description says "Kubernetes" and you wrote "container orchestration" — the system doesn't connect them. Fix: Open the job description. Copy the exact terms they use. Mirror them in your resume. Include both forms: "Search Engine Optimization (SEO)." Resumes that mirror the exact job title from the posting dramatically outperform those that don't. Some recruiters estimate the difference at 5–10x more interview callbacks.

• 
  Trendulkar (@Trendulkar) reported 1 hour ago

  A complete blockade of Hormuz means induction stoves may soon be sold out on Amazon and the Nifty may slip further down. Looks like the worst is not over yet 😡

• 
  Sahil Garg (@gargsahil) reported 1 hour ago

  @amazonIN folks you're amazing! But one issue is troubling me - I've 2 accounts of @amazonpay for Amazon personal account and Amazon business account with the same mobile number and email id. Now, when I try to pay on some app via Amazon Pay, it by default latches to Amazon business account. How can I make it different accounts? I want my Amazon personal account to be default for paying via Amazon Pay