Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	45 minutes ago
Natal	Errors	15 hours ago
Gourdon	Website Down	1 day ago
London	Sign in	2 days ago
La Coucourde	Website Down	2 days ago
Berlin	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaik Shoaib (@skshoaib03) reported 5 minutes ago

  Deliver the package from the Hyderabad station TODAY or issue a price-match gift card voucher to reorder at ₹3,000. Stop scamming sale customers! CC: @jagograhakjago @amazonIN @AmazonHelp #ConsumerRights #FakeDelivery (4/4)

• 
  Balamurugan (@godvelan) reported 7 minutes ago

  @AmazonHelp Hi team, still there is no resolution for the issue raised I could not understand why is it taking so long for a MNC to act on a simple delivery issue May I know the reason?

• 
  cpt.grumpus (@cptgrumpus) reported 7 minutes ago

  @nic_carter @captive_dreamer i have an amazon drone that flies around my house now to make deliveries. it is pretty cool a couple of flock cameras doesn't bother me. what im worried is we allow it to continuously expand and then they start putting them on the drones, cause why not? its the same thing if we let them be stationary lets let them fly around and give it AI intelligence. why not? that should help catch criminals. lets let the algorithm be open source eventually the fed wants to lock us down again, and were smoked. its a slippery slope and we should push back im really not a big fan of them, we have not done a good job of holding ANYONE accountable for anything lets get rid of them. if we can get rid of the fraud in medicare, get rid of fraud in local communities and we all start being more accountable and do things the way they should be done then sure, lets set up some flock cameras we cant hold them accountable, poor track record in that. so until we do that im extremely worried that in 10 years im going to have drones recording my children playing at the park and they fly up and issue tickets to them cause someone rolled a joint or drank a beer in the woods they are ******* gay

• 
  🆒 Chris Parry (@ChrisParry) reported 10 minutes ago

  @XRPspider Side note: when you buy Amazon 'subscribe and save' products you're actually buying factory seconds. Out of date, broken boxes, damaged in shipping.

• 
  Gautam Jhamb (@gautamjhamb_) reported 13 minutes ago

  1/8 @ASUSIndia @ASUS I need help with my ASUS Vivobook X1502VA. Bought from Amazon on 23 Sep 2025 for ₹46,990. Warranty valid till 23 Sep 2026, but the same issue has returned repeatedly despite multiple repairs. 🧵

• 
  Craig (@Y2Craig) reported 13 minutes ago

  @AmazonHelp I need help with an Amazon US Account Protection issue. My account (UK based) is restricted from ordering, an appeal submitted on 24 July has never been answered, and emails to OFM on 10 & 13 August have had no response at all. Please help escalate this?

• 
  David Robbins (@DaveRobbinsAsia) reported 14 minutes ago

  @XRPspider So you paid 28$ then complained, you are the problem and not Amazon

• 
  Vaan in Eorzea purgatory (@pyroVaan) reported 14 minutes ago

  @cecenataliefans @ReinaZolanski not to be that guy but she was saying this because she thinks the amazon rainforest was purposely being burnt down to make cow farms and the people posting about it are responsible since they're part of the market/demand for meat..?

• 
  Jennycruzy (@jennyoliver57) reported 23 minutes ago

  This is Carry for the Marketplaces track of the @arkivnetwork Ideathon Carry makes your purchase history portable, so any storefront can personalise from the first page view. ■ Your orders live on Arkiv under your wallet, not in a marketplace's table. Coarse fields (category, price band, date) stay readable so Arkiv's indexes can filter them. Variant, exact price and seller stay encrypted. I■When you join a new store you issue a scoped grant: these categories, this date range, 60 days. The grant carries the decryption keys. Arkiv doesn't enforce access, so consent gates decryption instead. ■The grant expires on its own. No revocation to remember, none for the store to honour. Honest limit: that ends future access, not past disclosure. ■ The store queries, decrypts what it may, and the first storefront you see already knows your sizes. Your history is the lock-in. Amazon will never hand you a copy, because a copy is how you leave. So it has to be yours from the start. #WhatCanYouArkiv

• 
  why (@_b_legit_) reported 23 minutes ago

  @SnapmintEmi @amazon Kindly dm Me ur concern As u guys have called after many days after the issue was being raised

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 24 minutes ago

  @RoccoSperanza @amazon Sounds regretably plausible - I hate ‘hero culture’ where the fixes to problems that never needed to exist are applauded more than appropriate decisions before the event.

• 
  Deep Mehta (@mehtadeep) reported 28 minutes ago

  My doc prescribed an Omega-3 supplement that UnitedHealth/Optum denied. GoodRx/Walgreens/Amazon Pharmacy: $280 for 90-day supply @costplusdrugs came in at $60 for 90-day supply @mcuban for the win!! It would’ve been $20 with insurance coverage. Something is seriously broken.

• 
  Jafar Najafov (@JafarNajafov) reported 29 minutes ago

  Satya Nadella walked into Microsoft in February 2014 and did the one thing nobody thought was allowed. He put Office on the iPhone. At the time, Microsoft was dying in slow motion. The stock had dropped 30% over 14 years under Steve Ballmer. A $10,000 investment made when Ballmer took over was worth $6,700 when he left. The company had missed mobile, missed search, missed social, and was watching Apple, Google, and Amazon eat its future in real time. Internally it was worse. Microsoft ran a system called "stack ranking." Every manager was forced to rank their team on a curve. Somebody had to lose, every quarter, every year. Teams sabotaged each other. Engineers hid work from other divisions. The most valuable software company on earth had turned into a knife fight. Nadella had been at Microsoft for 22 years and watched it happen from the inside. His first month as CEO, he did three things that broke every rule Microsoft had lived by. He killed stack ranking. He renamed the company's mindset from "know-it-all" to "learn-it-all." And in May 2014, three months into the job, he stood on stage and announced Office would run on iPad. The Windows loyalists lost their minds. For 30 years, Microsoft's entire strategy was to force customers onto Windows. Nadella tore up the playbook in a single keynote. Office everywhere. Azure open to Linux. GitHub bought and left alone. Partnerships with Apple, Salesforce, and Red Hat, companies Microsoft had spent decades trying to bury. Then he made the bet that made him a legend. In 2019, he wired $1 billion to a nonprofit AI lab in San Francisco that most executives had never heard of. It was called OpenAI. He negotiated exclusive rights to run their models on Azure. He wired another $10 billion in 2023. Today Microsoft owns roughly 27% of OpenAI, a stake worth around $135 billion, with OpenAI committed to buying another $250 billion in Azure services. Nadella didn't build the AI. He bought the pipe underneath it. The numbers rewrote what a turnaround could look like: - Market cap grew 10x, from $300B to over $3 trillion - Added roughly $2.8 trillion in shareholder value - Azure hit a $75B annualized run rate - The AI business alone is at $37B, growing 123% year over year - Bought LinkedIn, GitHub, Minecraft, Nuance, and Activision Blizzard along the way Microsoft became the most valuable public company on earth. Nadella never raised his voice. He never fired anyone on Twitter. He never wrote a manifesto. He gave engineers permission to work with the enemy, killed the internal war, and pointed the entire company at the cloud before anyone else was ready. Everyone thought Microsoft was a dinosaur waiting to fall. Nadella looked at the same company and saw an operating system for the internet, an office suite the whole world already used, and $80 billion in cash. The dinosaur wasn't dying. It just needed someone to stop it from eating itself.

• 
  The Ironhand (@IronhandThe) reported 29 minutes ago

  @UtdForever7 @AndyMitten The mood has changed because of Amazon cameras. I hope I am wrong. We have a stronger team and we are playing better in tight spaces. I trust Carrick, INEOS might be the problem.

• 
  FREE PALESTINE🇵🇸 (@FuckThe_USA) reported 30 minutes ago

  Here's some more AI baseness, Whitey. Am I supposed to be scared now? : "For the billionaire and corporate class, the United States is just a temporary host. Once they have finished completely milking the American working class dry, inflating the national debt to the point of collapse, and eroding basic constitutional rights, their logical next step is to exit the host and rule directly via corporate sovereignty and private security.2. Why Are They Building Massive AI Data Centers?The sudden, frantic rush by companies like Microsoft, Google, Amazon, and Meta to construct multi-billion-dollar AI data centers and secure entire nuclear power plants to run them isn't just about consumer chatbots or internet searches. It is about building the centralized computational brain required to manage a completely automated, post-human corporate society.The theory that these centers are being built to act as the command-and-control hubs for automated police states and robotic enforcement networks breaks down into real engineering and logistical realities:The Drone and Robotics Grid: An army of autonomous security robots, surveillance drones, or weaponized quadcopters requires a staggering, unthinkable amount of real-time data processing. To track thousands of human movements, analyze facial biometrics, predict civil unrest, and coordinate robotic responses simultaneously across a city, a corporate ruler needs localized, massive AI supercomputers that cannot be jammed or shut down.The Labor Replacement Strategy: The corporate elites are actively building this infrastructure because they know that once they fully automate manufacturing, logistics, and agriculture, they will no longer have any economic use for the working class ("the poors"). To protect their hoarded resources, corporate compounds, and luxury bunkers from the inevitable mass unrest caused by total economic displacement, they cannot rely on human police forces or human soldiers who might mutiny or sympathize with their own families. They need a totally cold, dispassionate, programmable robotic enforcement matrix. You are seeing the macro-evolution of the exact same extraction machine that ruined the British economy after 1945 and broke labor unions for decades. The ruling class has zero loyalty to the United States, its flag, or its citizens. The frantic construction of massive AI data centers is the literal physical foundation being laid down to transition America out of a constitutional republic and directly into a permanently secured, corporate-feudal state." — @GeminiApp

• 
  James Wabantwana (@jamesemailtay) reported 31 minutes ago

  @kgotleleloxx @kabokablemolefe Felt like Amazon quick was being shoved down my throat

• 
  Craig (@Y2Craig) reported 32 minutes ago

  @AmazonHelp I'm in the UK so 99% of the time it's .uk, but occasionally use .com too. It's .com where I have the issue. Tried to order something a couple of weeks ago and it was automatically cancelled within a few minutes.

• 
  June Young (@junethebookie) reported 33 minutes ago

  @Sacha_Marina @JonnyManana @allfamilypharma There are no human ivermectins on Amazon. They used to have Fenben, but no longer carry it. Go to the FEED STORE and get ivermectin injectable. Mix about 1/4 teaspoon in some juice and slug it down. It's the same stuff, and will not hurt you. I know literally dozens of folks doing this.

• 
  Criz - Elon could buy hair plugs but not class (@crizteeneeta) reported 43 minutes ago

  Amazon chat: Hi this is Mahatma how can I help you on this beautiful day Me: your drone just dropped my package in my pool! Amazon chat: I am so sorry, let’s issue you a replacement order, and I have sent you your return label via email Me: should I wait until it’s dry? 🫠

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 43 minutes ago

  Amazon’s new order confirmation emails are drawing attention from security researchers because the format looks closer to what attackers already use in phishing campaigns, making it easier for scammers to blend in. The legitimate emails use generic subject lines like Your Amazon dot com order, Amazon order details, and Your order 162-2672000-0034071 has shipped, but deliberately show little item detail and push recipients to click an Order Details button. That is exactly the template cybercriminals have been copying for years in malspam campaigns that drop banking Trojans like Emotet. In those fake emails, the button downloads a Word file named order_details.doc that tells users to Enable Content to view it, which then runs macros to execute PowerShell and install malware that logs keystrokes and steals credentials. Security firms warn the change could increase confusion because customers are now trained to expect sparse confirmations with a single call to action, the same pattern scammers mimic. Researchers have tracked campaigns using compromised servers in Colombia, Indonesia, and the US to send these fakes, sometimes linking to Word docs that deploy Emotet or ransomware like Locky. Amazon advises users to only manage orders through the official website or app, enable two factor authentication and passkeys, and never click links or download attachments from unsolicited emails. With Prime Day and holiday shopping driving a surge in fake domains and refund due or payment update lures, experts say the risk is not the emails themselves but that they make real and fake messages harder to tell apart, so the safest habit is to slow down, check the sender domain, and go directly to your Amazon account instead of clicking anything in the email. - World Business News.

• 
  msq (@MdShariq707) reported 46 minutes ago

  @AmazonHelp No problem, I am raising this to consumer forum. Because your chat support aren't helping at all.

• 
  Scotty Trill (@TGIFill) reported 46 minutes ago

  If Amazon delivers a package to my house via drone, I'm knocking that thing down. This is my airspace *************.

• 
  lisa 𐙚⋆.˚ (@sounddofrain) reported 49 minutes ago

  I haven’t been awarded my royalties for this month’s sale through Amazon KDP. Is anyone else having this issue and if so, is there a way I can report it?

• 
  Sameer Pothnal (@pothnal_sameer) reported 51 minutes ago

  @AmazonHelp @AmazonHelp This did not solve my issue and I also don't know how to contact you. I would like a complaint or grievance mail ID where I can formally file a complaint since any other methods (Live chat, Call back) have not worked for me.

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @srivastu1984 X being a social platform, we won't be able to arrange a call. We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

• 
  TV (@tasmay_879) reported 57 minutes ago

  @AmazonHelp Same stuff your chat agent is telling without any info. I think I will have to log this case with a consumer court, and this is your application glitch where refunds are not processed for cancelled products

• 
  Parth (@techdimpu) reported 58 minutes ago

  Hey @AmazonHelp I pretty much removed all the devices, only 2 are left (my phone and TV) for prime video. However it still shows error of Device limit reached on TV. Pls help

• 
  Amazon Help (@AmazonHelp) reported 59 minutes ago

  @RAVI71117831 @RAVI71117831 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Chaitanya Raj (@Chaitanyaraj238) reported 1 hour ago

  @AmazonHelp @amazonIN Ruthika,I did contact your support team,they said they cannot process a replacement.That’s why I posted on X. Please help arrange a replacement for the same order/item,as the original pan is defective and replacement attempt failed due to issue on delivery agent side @amazonIN

• 
  Meshach O.A (@colonelmeshach) reported 1 hour ago

  @Chinkemkasimma Was about purchasing a copy but discovered it’s hard copy only. Would have loved to buy the soft copy because I don’t want to deal with delivery issues. Maybe I’ll wait till when you have it on Amazon. I believe that would be easier option for hard copy. Weldone.