Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 9: Problems at Amazon
Amazon is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 3 hours ago |
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Sign in | 3 hours ago |
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Website Down | 5 hours ago |
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Website Down | 5 hours ago |
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Website Down | 7 hours ago |
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Errors | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwin Nagar | अश्विन नागर (@ashwinnagar) reported@amazonIN @amazon Bought a Carrier AC from you, new, never used, & it doesn’t work. Your support is just passing me to Carrier, and they’re sending me back to you. Stop game & fix this. Customers shouldn’t suffer for products sold on your platform. Order No: 403-8885871-0509103
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Amazon Help (@AmazonHelp) reported@rahuuljaittlly @rahuuljaittlly Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat.-Sindu
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Injogi (@MonafrmCali) reported@AmazonHelp Customer service is terrible, Prime membership is a waste of money when deliveries take more than three days to process, not counting the delivery time; it's a scam.
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MikeyIke😢 (@Beerblaster3000) reported@CobsonsTopGuy_7 @14altjosh88 I was really stinky at the time to the point she had to watch me showering properly and I haven't shaved so it's like an Amazon forest down there dude
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Simon Vallée (@sival84) reported@cirsova I'd say as a reader a big problem of pulp revival is that a lot of it gets published indie on Amazon Kindle and the Kindle shop is very hard to navigate for fans searching for specific genre. There's no aggregator, no hub one can use that I know of to find new pulp works.
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Shingetsu (@ShingetsuMoon) reportedThat’s not to say people shouldn’t be or can’t be upset that Amazon is shutting off the store and registration abilities of older kindles. But “planned obsolescence” is my iphones not working after 3 years. Not my Kindle support being discontinued after 14 to 18 years.
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sentient observer (@retardisation) reported@FatherMcKennaa one time on ayahuasca in the amazon i was really really physically uncomfortable in my guts and when i finally let out a huge burp a giant tree fell down at the exact same time right beside the hut i was in
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Matt Case (@MatthewRyanCase) reportedAmazon is framing the move as more than just another server farm announcement. The company says it will fund $300 million in grid improvements, invest in carbon-free energy
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Simply Katie ✝️🇺🇲 (@SimplyKatie4) reported@Pewpewkachuu @GamerKittyEupho @dogspawnn Government is not the answer. A free market with people willing to sacrifice and settle for other things to stop giving Amazon $. The problem is we are too spoiled as a society to do that. The more the government is involved the less personal freedoms you have.
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A_Username (Risen Arc ) (@A_Deer2112) reportedBut glitch isn’t Indie cuz the creators don’t own the shows the studio does and they make production and brand deals with Amazon and other big companies Indie usually mean independently produced and owned
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Amazon Help (@AmazonHelp) reported@sharma_hri46158 Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu
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James Lingk (@RPGuy16) reported@DividendBreeder Insurance isn’t meant to be for routine low cost issues. Also, your doctor is expensive. there are cheaper options - look into Amazon health.
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With A Martyr Complex (5 Ruins Excavated) (@MartyrWith) reported@Grey_Athena What does that even mean. "I'm putting down the parlay, egg crack in the Q4 2026, Amazon basics splurge by Christmas, read that back to me"
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Sgt. Neo (@vanHawkhouse) reported@Kar635 I got a guy to the "Ich filme sie" stage because an Amazon driver parked on the other side at the same time, blocking a 100m side road for 2-3 minutes. I was jogging the driveways. Literally just stared at him processing what his problem was.
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Ali Adnan (@easycodes) reportedRight now $SPY near all the high, meanwhile $MSFT at $358 down from $552 $TSLA at $ 338 down from $498 $ORCL at $139 down from $355 Amazon, Apple all down but $SPY and $Nasdaq reaching all time high.
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Petru Rares (@psincraian) reportedThis rings a bell from my time at Amazon… There, everything was a nanoservice by default. At one point, we needed to deprecate six different services, and I proposed building a modular monolith instead. I got pushback from senior and staff engineers. The modular monolith made sense on its own, since it would store all the related payslip data in one place. Instead of setting up metrics, logging, auth, pipelines, and security reviews for six separate deployable units, I proposed a single modular monolith that was scalable and deployed as one unit. In the end, I was able to convince everyone with data and solid arguments. That reinforced my learning that architecture should fix the a problem and not follow a trend.
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Goutham Sagar (@GouthamSagar) reported@AmazonHelp You don’t understand the disappointment - if you did, this wouldn’t be reduced to “wait for the timeframe.” The issue is already proven with a Samsung report confirming a duplicate device. Yet there’s still no action, only repeated timelines.
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Julia Coombs (@JuliaCoombs8) reported@sophielouisecc Tax the rich. There, problem solved. You need to be looking at why the state is funding the likes of Tesco, Amazon etc to subsidise the poor wages.
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Uncle Mafell (@uncle_mafell) reported@Blued133 @dogspawnn Yeah it's all my fault I caused the worlds problems because Im not mad at Amazon for turning off some lady's twenty year old computer.
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Bryce Joe (@yobrycejoe) reported"Frequently Bought Together" is a hidden goldmine for Amazon sales. Boost AOV by bundling complementary products that solve your customer's problems. Use backend tools to suggest combos, monitor conversions, & adjust quarterly for multi-thousand dollar lifts.
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Buy_Box_Maverick (@BuyBoxMaverick) reported@AbeChomali @Molson_Hart I love the idea how ever it’s hard to grasp how massive Amazon is. All that will happen is our sales will go down and it won’t even be a drop in the bucket to Amazon.
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Injogi (@MonafrmCali) reported@AmazonHelp This isn't the first time this has happened to me. I've contacted customer service three times about this issue. No one gives me any answers. I just want you to know that you're stealing the money I pay for Amazon Prime because you don't deliver on your promises
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Fyzzy (@Fyzzy8) reported@fuzeup @Mr555Sato The problem is not in correct position of shading, its in fact that amazon could've did better shading with those money they had
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RSPatriotOk (@RSanchezPatriot) reported@AmazonHelp Occasionally is turning into majority. You always let me know it's been delayed that's not the problem, the problem is how common delayed or lost shipping is becoming. Been a prime member over 20 years, never seen shipping this bad.
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logicnetcyber (@logicnetcyber) reported@pscott05 @AmazonHelp Message me let’s help you fix your account
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subhajit banerjee (@subhajitba18104) reported@AmazonHelp This situation has caused me significant inconvenience and frustration.I request you to kindly look into this matterurgently and process my refund without further delay. Additionally, I expect a clear explanation regarding the delay and the steps being taken to resolve this issue
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hammadh. (@ScaleEcommerce) reported@TheecomMike yeah this is usually where the easy wins are seen this a lot where people keep trying to fix ads or pricing while checkout is just leaking value small tweaks here compound fast, especially if traffic is already decent If anyone needs help with Amazon or Meta ads, listings, or full account - feel free to reach out.
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AKA JL (@Livermore_BTC) reported@nickgerli1 Prices are CRASHING HARD!!! I’m in Kirkland, WA (98033) which is a very affluent lakeside suburb right out side of Seattle. Home to Google’s large “Seattle” campus, and not far from the other tech companies (Microsoft, Amazon, etc.). I’m in the prime area of Downtown Kirkland and sale prices are 10-20% lower than (starting) asking price, and overall down around 20% in the last 12-24 months. Even cheaper stuff like condos are dropping hard! All of this talk about unlimited hi paying tech jobs being able to afford negative cash flow properties is complete bullshit. Even with 50% down many properties still have a mortgage (with property tax) that exceeds the home’s rental value. Prices have a long ways to go……
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GreyMatter (@GreyMatter02) reportedPlease tell me Mr @JeffBezos if you are not able to resolve my issue, I'll close my Amazon account and will be more than happy to shift to competition. You cannot blame customer for your own fault. This is not professionalism & least expected from Amazon Brand. Please intervene
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Lanka Rohit chowdary (@c_howdary45) reported@AmazonHelp I've escalated this issue since this morning, and nothing has been done by Amazon. Except saying we are working on the issue and it will be delivered by today. Already a day has passed. Can I know when the delivery will be done