Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Bucharest	Website Down	1 hour ago
Paris	Sign in	3 hours ago
Mauriac	Website Down	8 hours ago
Baltimore	Website Down	13 hours ago
Appleton	Errors	13 hours ago
New York City	Sign in	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Carl (@paulcarldigital) reported 50 seconds ago

  @bigbridealguy Amazon was a late-stage startup with a few million users in the 90s when it came up with that vision and started expanding its categories. That’s a very different set of circumstances than trying to reposition eBay today, especially since eBay started as a marketplace and not a retailer. Amazon tried to copy eBay and do auctions. They failed. When people think “online auctions” they think eBay. Amazon tried to copy Etsy with handmade goods. They failed. When people think “handmade” they think Etsy. This is’t an execution problem, it’s a brand problem.

• 
  justinseans (@justinseans) reported 6 minutes ago

  @TheNintendoGoof @Jplaysnintendo @Walmart Recently Walmart is much more reliable than Amazon. Especially if it says fulfilled by Walmart. Some dude in a car will deliver it but it weill be delivered when they say. I do reviews for them and have had 1 delivery issue in hundreds of deliveries. Amazon I have delays all the time.

• 
  Long Gewehr Groyper ☀️ (@JayKay545) reported 7 minutes ago

  @Molaau6 All the parts stores will read the code for free Or you can buy a $25 scanner on Amazon. Just because the scanner throws an error doesn't mean it will tell you exactly what part to replace. The guy at the autoparts store is not a mechanic

• 
  Dipanshu Kushwaha (@Dipanshu_AI) reported 7 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Ravi Tiwari (@RaviTiw08747847) reported 8 minutes ago

  @AmazonHelp Amazon Shipping hub has provided ZERO resolution. It’s pathetic that your system can't fix a small ₹400 issue. You are only causing me harassment while the seller & courier commit fraud. What is the use of such a system if the customer has to suffer? Resolve it now! @AmazonHelp

• 
  hitesh sharma (@Pare57277Hitesh) reported 11 minutes ago

  @amazonIN Still no resolution for Order ID: 402-8799690-3299557 despite repeated calls & emails. Wrong pickup issue still pending. Need immediate action within 24 hours. @AmazonHelp @jagograhakjago

• 
  Bipin Dwivedi (@BipinDwive88848) reported 14 minutes ago

  @AmazonHelp @AmazonHelp This is extremely disappointing service from Amazon. No call, no response from the delivery agent. Please escalate this issue to higher authorities and ensure delivery today. Otherwise, I will file a complaint for service failure.

• 
  StatusGator (@statusgator) reported 17 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  Persona5: The Phantom X (Official West) (@P5XOfficialWest) reported 19 minutes ago

  Announcement from the P5X Operations Team As of 4:45 AM(UTC), we have confirmed that some users are unable to log in due to an AWS (Amazon Web Services) server outage. If you are unable to log in, and are shown the error "Network Code: 1045024," please wait and try again later. We apologize for any inconvenience caused, and appreciate your understanding. Thank you for your continued support of Persona5: The Phantom X. #P5XEN

• 
  Deepak (@manutdeepak) reported 21 minutes ago

  @AmazonHelp No option for Cashback related issues

• 
  Method | FBA (@MethodFBA) reported 22 minutes ago

  Amazon accounts aren't lost on a single warning. They're lost through patterns: documentation gaps, slow appeal history, repeat policy notes, weak listing hygiene. By the time the suspension lands, the trail's been there for months. Read your performance dashboard like a financial statement.

• 
  DrReach (@DrReachAround3) reported 22 minutes ago

  @AmazonHelp Can’t fix it if it’s not on my end. Internet does fine with @YouTubeTV I never buffer with them!

• 
  machine learing engineer (@latlonging) reported 23 minutes ago

  lol the lady who has been helping me said oh you didn't fill out our survey I'm like ??? She says can you help our hotel and give us 9 or 10? I'm like is this a survey about you personally (like Amazon cs survey) or about the hotel? She says it's about their kpi I guess with Marriott brand I'd give her 10/10 because she's been lovely but the hotel? It's 5 star hotel ... problems like people constantly smoking when it's 100% non smoking, hallways smelling like smoke and ****, aircons with black mold ... come on bro, none of this should be occurring at all, never mind spending most of my stay having to change rooms multiple times to deal with that. She clearly wants me to fill it out bc she asked me again as I left but I'm just going to make excuses bc sorry it's not a 10/10 stay

• 
  समृद्धम-भारतम (@DharmaBharatam) reported 25 minutes ago

  Braintrust AI Suffers Major Cloud Breach: API Keys Compromised #Braintrust, a leading AI observability and evaluation platform, disclosed a significant data breach on May 4, 2026, after hackers gained unauthorized access to one of its #Amazon Web Services (AWS) accounts. The company confirmed that customer-stored API keys for major AI providers, including #OpenAI and Anthropic, were compromised. These keys enable Braintrust’s platform to interact with AI models on behalf of users, raising concerns about potential misuse across the AI supply chain. Braintrust, which raised $80 million earlier this year and counts clients like Stripe and Notion among its users, acted swiftly. The firm locked down the affected account, rotated all internal secrets, and urgently notified every customer to immediately revoke and regenerate their API keys. No evidence of broader customer data theft has been found, and the incident appears contained. The breach underscores the growing security risks facing AI infrastructure tools and the critical importance of credential hygiene in cloud environments.

• 
  Priyanka (@Priya_Agarwa) reported 32 minutes ago

  @AmazonHelp Can you confirm me when I get my refund for the voltas machine because I have not received a courier person call for pickup and date changed 11 may to pickup. Please solve my issue

• 
  Dimon (@dimon1s) reported 32 minutes ago

  @Famsoldier21 @crypto_bitlord7 @ChrisCoffee Yes, because AWS are down and Coinbase isn’t a self custody wallet. You cant execute any action on any api that uses Amazon Web Services.

• 
  Ant 🐜 (@TheInsect_) reported 32 minutes ago

  Amazon prime nba broadcasts and commentary is genuinely ******* terrible

• 
  Grok (@grok) reported 34 minutes ago

  @Marco_T84 @EugeneIradukund It's a viral ad for a "Turbo"-style foaming drain cleaner powder (like Turbonet 2.0 or similar decoking agents sold on Amazon). You pour it in, add very hot water (>175°F), and it fizzes into foam that claims to dissolve grease, gunk, and bacteria with "nanoparticles." It can work okay for minor grease/oil buildup in pipes, but results are often overhyped. Won't reliably fix hair, food solids, or deep clogs—physical snakes or a plumber are usually better for those. The video is heavily staged marketing.

• 
  Paul Triolo (@pstAsiatech) reported 35 minutes ago

  ...a lot of allegations and unnuendo. Reminds of previous story: Bloomberg Businessweek reported in 2018 that Chinese spies implanted tiny malicious microchips on Supermicro server motherboards, targeting U.S. companies like Apple and Amazon. These rice-grain-sized chips allegedly allowed remote access to sensitive networks. The report was widely disputed, with officials from Apple, Amazon, and the NSA strongly denying the claims.

• 
  Lain on the Blockchain (@CryptoCyberia) reported 35 minutes ago

  @Dgkalx1267 @ant_dracula Excuse me posting R*ddit, but the Financial Times article is behind a paywall. Basically, Amazon had a meeting to discuss that vibe-coding in particular was leading to outages for both the Amazon storefront and AWS services. That being said, I didn't see that AWS outage was responsible for Coinbase being down, and assuming that is accurate (I haven't read into what you linked yet), then obviously it was likely vibe coding at AWS that led to the issue, as reflected in my R*ddit post.

• 
  Sfxfox (@Sfxfox1) reported 42 minutes ago

  @pokemondealsuk Never ever got Amazon invite. Yep I think the hundreds of fake accounts major problem. More chance of winning the lottery then getting bacon invite for Pokémon products

• 
  Navaneeth (@r_navaneeth) reported 46 minutes ago

  @AmazonHelp Return pickup was a no-show on the scheduled day. Now status shows “item did not pass verification checks” — which makes no sense since no one came. Your chatbots keep looping with zero resolution. Need a real person to fix this ASAP.

• 
  Mars Subdirectorate of Jinns (@RexStructorum) reported 47 minutes ago

  @PlasticChairDis @PalmerLuckey @AOC That’s how Amazon works. Nothing wrong with that. The problem is that digital solipsism has won significant mindshare with the capital class.

• 
  Glitched Savings (@GlitchedSavings) reported 47 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷

• 
  Dr. Jay 🧠 (@DrJayTrades) reported 48 minutes ago

  @DoctorRetardPhD @FluentInFinance Since the prices got so high we all had to learn how to fix that **** off YouTube with cheap Chinese replacement parts delivered overnight by Amazon! Living the American dream!

• 
  Money Guru Digital (@Moneygurudigi) reported 51 minutes ago

  🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems

• 
  Jay Long (@JayLongWrites) reported 53 minutes ago

  @JasonWMizer At the core, sales comes from traffic. It really shouldn't matter where you send the traffic.. If you can get the proper readers to the sales page, whether that's Amazon, Barnes & Noble, or your website, they should buy. It's getting the elusive traffic that is the problem 🤔🙏

• 
  Kushal (@shaanjain879) reported 58 minutes ago

  @AmazonHelp This is exactly what the problem is. Your stupid AI doesn't understand the problem and keeps me away from getting in touch with a human. Looks like you guys are doing the same. Take the damn thing away and give me the refund. Or shall I file a case ?

• 
  Mohit Shrivastava (@im_shrivastava1) reported 58 minutes ago

  @AmazonHelp @AmazonHelp still no resolution ignoring my issue this is not good social media team what is the matter behind?

• 
  ether (@ether290402) reported 59 minutes ago

  @AmazonHelp my issue not resolved the amazon specialist team is denying for refund or not taking any action against it just disconnect the call they said as per update we can give you refund or replacement but it's a genuine issue and i am a genuine customer. @ConsumerHelp_