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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 3: Problems at Amazon

Amazon is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Chattanooga Sign in 3 hours ago
Boynton Beach Sign in 4 hours ago
Fort Myers Website Down 4 hours ago
City of London Errors 7 hours ago
Little Falls Website Down 10 hours ago
Toronto Website Down 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • AVandy510
    ArtVandy510 (@AVandy510) reported

    @sauconykid @TheMarinaTimes @VoyagerHero Amazon did the right thing to close their downtown Seattle office due to public safety issues.

  • _abbieknight
    Abbie (@_abbieknight) reported

    not my grandaddy accidentally ordering $600 worth of throw blankets on Amazon and calling me today asking how to fix it

  • Jimmyrexalexand
    Jimmy (@Jimmyrexalexand) reported

    @slvppy Netflix don't care if you watch their movies, they just need to keep updating it so you don't leave, they're very nearly not the biggest streaming service, and since that's their only business that's a big problem, Disney, Apple, Amazon, all have other income Netflix doesn't.

  • DNighowl
    stalemango&fries (@DNighowl) reported

    If you guys receive anything broken from Amazon thats my bad I keep throwing the products into the bins

  • Italian_Ang007
    Angelo (@Italian_Ang007) reported

    @TheLeoTerrell I heard Amazon closed a big facility in downtown Seattle due to it now being ran like a complete **** hole city & worker safety issues; smh Leo!

  • ArnysAbyss
    arny (@ArnysAbyss) reported

    @AmazonHelp Angela are you aware that people are down horrendous for some plastic

  • jjarvrocks
    JJarvisRocker (@jjarvrocks) reported

    @AmazonHelp I will screenshot it. One error code was 5400.

  • SivanRhodes
    Sivan Rhodes (@SivanRhodes) reported

    @AmazonHelp @JeffBezos NO ISSUE WASN’T RESOLVED AFTER WASTING AN IRREPLACEABLE HOUR ON PHONE TONIGHT I SET ASIDE TO RELAX AND TAKE A BATH AND I’M SICK OF BEING TRANSFERRED SO GOT A TWITTER ACCOUNT JUST TO TWEET JEFF BEZOS! #JeffBezos #PleaseHelp

  • starfulartist
    Day (@starfulartist) reported

    @AmazonHelp There was no issue. My mom intentionally ordered 20 copies of the cats musical on DVD and had them shipped to our house

  • double_vp
    VP (@double_vp) reported

    @JiffaTessi @amazon yeah this has been a weirdly rampant issue lately

  • ankaj0003
    Ankaj kumar (@ankaj0003) reported

    @AmazonHelp Ok help me regarding this issue, because Amazon customer care is not responding through call

  • Lachlan_Mc
    Lachlan McIntosh (@Lachlan_Mc) reported

    Wow I know first world problem, but just had an somewhat rude @amazon "delivery partner" refuse to leave a delivery with the building reception because it was "too heavy" (it's a regular delivery every couple of weeks - it's not "too heavy" and it's never been a problem before)

  • natejohnsonme
    Nathan Johnson (Author) (@natejohnsonme) reported

    @ABSR_amyreviews @RHolemanWrites I think my concern is the payment requirement tied to the review even though it’s characterized as being for other services. Do you do any reviews for people who don’t contribute? I would think that could be a problem with Amazon and I think authors would like to avoid that.

  • pallavikshah
    Pallavi Shah (@pallavikshah) reported

    @AmazonHelp Facing issue in all the mobile phone product in only prime account. Non prime account everything is working smoothly. I have 2 prime account and in both I am facing issue.

  • sana061075
    sana (@sana061075) reported

    Amazon India Service down pathetic cheating with customers incorrect product delivery n no refund how do we take legal action cs stinks

  • awoke_sanghi
    Awoke Sanghi (@awoke_sanghi) reported

    @AmazonHelp It means it's a serious issue that demands your immediate attention. If your immediate attention requires 12 hours of no reply and 11 hours of wait time then it's of no use.

  • Rahulku908
    Rahul kundu (@Rahulku908) reported

    No one contact me from amazon regarding my problem😒 @AmazonHelp @amazonIN

  • TsangJevin
    Jevin Tsang (@TsangJevin) reported

    @amazon My order never arrive, when asked for refund, you sent me return label and said refund will be processed when good is returned What can I do? Where can I raise my issues?

  • DahNewton
    I don't know what I'm doing (@DahNewton) reported

    @hector_9595 @abacus_finch @CMSaraNelson These stats are based on public reports to the SPD so only demotivation could apply here. 2ndly those crimes were getting reported to Amazon based on the article, and they have reason enough to make sure they got filed with the police and the numbers still went down.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @coolassdeee We're terribly sorry to hear you're having an issue with your account and want to help any way we can. To better assist you, can you confirm which Amazon marketplace your account is located on (.com, .uk, etc.)? -Ronda

  • lacker
    Kevin Lacker (@lacker) reported

    @AmazonHelp Eh that’s too much work for me to file a ticket. Fix it or not, up to you

  • asalelleuch
    Asal Elleuch (@asalelleuch) reported

    @andrewchen loved the cold start problem book. I am genuinely curious to know why you didn’t use #amazon as one the notable examples in solving the cold start problem and achieving scale?

  • Kristeng2010
    Kristen (@Kristeng2010) reported

    @larmbrust @amazon I would totally have bought made in America masks but how were we supposed to know where to get them? I’d take the blame off americans trying to track down masks and perhaps rethink your advertising?

  • GeorgeMo
    George M (@GeorgeMo) reported

    @AmazonHelp I need to escalate the issue. Is there any way to do that? The e-mail route just isn't getting this taken care of.

  • ProfetTrue
    Toxic Profet (@ProfetTrue) reported

    @Thesaints147 @Timcast @amazon people think im joking I dead *** am either crazy hearing voices or God is telling me to tell everyone stop being so spoiled while children are dying. I lowkey dont even care if i am crazy or what ever, Im not gonna stop until i die. my issue is im toxic as **** everyone hates me

  • Pyskotic
    Soum (@Pyskotic) reported

    @scum_kitty03 He picked it up for some reason cause it on Amazon prime video and then I told him that the sun is terrible and funny and that’s why it’s known and he told me all about how lot of old Japanese media dubs were like this and led to their popularity here because they were so absurd

  • Thesaints147
    thesaints147 (@Thesaints147) reported

    @ProfetTrue @Timcast @amazon nah its 100% serious bro trust me i never lie, the internet is nothing but truth and serious people looking to solve problems like starving african children i’ll never see in my life

  • daiyami
    daiyami (@daiyami) reported

    @KielPhegley @hypervisible Sorry to Bother You chose Jack Dorsey to spoof as the terrible billionaire exec and every so often I wonder what the director knew about Twitter that we hadn’t yet learned about Tesla, Amazon, etc.

  • MichaelDevalier
    Michael Devalier (@MichaelDevalier) reported

    @AubryAndrews @lvl_Lovely If I wrote it myself it would get taken down by amazon, it hasn't got taken down, thus not myself.

  • D82BS3N
    Tom Thumb (@D82BS3N) reported

    @Timcast @amazon You may be able to fix it with an overlay mix. King of the Hill episode where this very thing happens. They had to jack hammer it, remove the pieces, and start over. You didn't do anything wrong but next time setup caution tape.