Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/18/2026 11:20

March 18: Problems at Amazon

Amazon is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (48%)

    Errors (48%)

  2. Website Down (33%)

    Website Down (33%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Errors
FranceParis Website Down
United StatesDenver Website Down
United StatesBoca Raton Website Down
United KingdomLondon Website Down
United StatesGuilford Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimson_caro25 Crimson Clover (@Crimson_caro25) reported

    @amazon trying to contact Amazon since 2 days ago and the support it’s useless, I have issues with my order. Worst customer service ever.

  • OldWhizzPopper Mac (@OldWhizzPopper) reported

    @sdedition Just ordered it on #hmv after receiving the ‘white’ copy from @Amazon today with what can only be described as ‘brown skid marks’ in the vinyl, terrible labels snd shocking printing of the album cover wouldn’t look out of place in a charity shop in 2089 @hmvtweets

  • andypiper Andy Piper (@andypiper) reported

    @AmazonHelp Yes, restarted it, but the issue persists.

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @AmazonHelp Urgent order not delivered tonight,reason given by driver "no access to front door"A total lie-door is where it always is.Order needed tonight for a sports injury.Helpbot not working,only gives option 2 cancel or deliver some other day which is too late. kindly reply.

  • ThyLordMatthew Matthew | Amazon FBA (@ThyLordMatthew) reported

    Watch out with the UPC resellers. They sell you **** codes they already sold before. Will cause issues when creating new skus on Amazon

  • mattingl12 Larry Mattingly (@mattingl12) reported

    @BobGreenburg Reference was about repeatedly showing the Tua injury. Amazon can't go away fast enough. Production is terrible!

  • thaddeus_hatter Ben Weiss (@thaddeus_hatter) reported

    $AMZN-increasingly makes sense for Amazon to de-consolidate “other pillars/bets” (Alexa/Kuiper/Zoox/consumer robots etc) into a different line-item on the P&L. Likely masking the core profitability of 1p/marketplace/ads. Product/service p&l reporting does solve the problem.

  • ADbriggs66 Anthony Briggs (Dean Wade enthusiast) (@ADbriggs66) reported

    @Ezejones25 @AmazonHelp The absolute worst. I’ve had the same issue for a month. No choice but to keep starting cases until I get to the right person.

  • sablansocustis1 sablansocustisrpw (@sablansocustis1) reported

    @amazon No one else can cause trouble for you.

  • lubbe8_g Ria (@lubbe8_g) reported

    @MojackMarine Oh it will most definitely be a problem for @amazon.

  • tdarkhorse4 Tony Westpy full vaxx 50 shinies left (@tdarkhorse4) reported

    @MikeZahalsky in amazon they were literally told not to go in the water bc there's definitely a ton of things in there that will kill you, AND had a reward challenge where they had to fish up red bellied piranhas so that's prolly a close 2nd. plus the camp burned down at F5.

  • faryl The Fearless Blogger (@faryl) reported

    @AmazonHelp Hi there! I’d reached out to them prior to posting this & gave them a chance to address it before reflecting the issue in their review, but their reply was basically “it’s Amazon; not our problem”, so I’ll be returning it & buying from a different seller on Amazon.

  • ylldrmahmet Ahmet (@ylldrmahmet) reported

    @LOTRonPrime @PrimeVideo Unfortunately it’s just a huge disappointment after waiting it for a long time, the whole plot sucks .It’s a massive success that you guys managed to make such a terrible show which is based on Tolkien’s legacy. Just shame on you! Even 50 cent (that I pay for Amazon) is wastage

  • TheNubianQueen5 TheNubianQueen (@TheNubianQueen5) reported

    I recently ordered a specific item from @amazon and it was damaged in transition. They did not inform me and I had to track down the ETA for my refund. It's time to take a break from Amazon...the way it was handled, is straight bullshit.

  • roddreher Rod Dreher (@roddreher) reported

    I've ordered Matthieu Pageau's book twice in last 24 hours on Kindle, but after downloading to my Kindle, it won't open. Amazon says not formatted for Kindle. Huh? Anybody else having this problem? Help, @PageauJonathan

  • MetacriticCap MetaCritic Capital (@MetacriticCap) reported

    @thaddeus_hatter Amazon longer vesting no performance payment regime to executives encourages them not to play the our stock must be up jn 12m game. Also, I don't think that bringing clarity to core profitability helps the company with their regulatory issues.

  • AtomicCyclist Nuclear Steve (@AtomicCyclist) reported

    @deviantollam Ditto. Same with literally any cloud storage, cloud server, cloud...anything. Google and Amazon can just decide that the business isn't making enough money on it and erase all of your **** without warning.

  • PedrosWindfalls Pedro Martins (@PedrosWindfalls) reported

    @GrammarHippy Poor dog... After spending 6 hours waiting... I'll recommend you get: A Human's Guide To Dog Toilet Troubles: All canine pee & poo problems resolved by Marilyn Peters Not sure if they have an audiobook. (yes, just researched this for you! It's on Amazon)

  • TheFawcette James Fawcette (@TheFawcette) reported

    @AmazonHelp Thank you. Been there, done that. As I wrote, contacted your chat and they don't know what to do either. Again, social media posts on this problem are innumerable.

  • Gueneveve 🇪🇺 🇺🇦 Geneveve has left the building 🌻 (@Gueneveve) reported

    @amazon Urgent order not delivered tonight,reason given by driver "no access to front door"A total lie-door is where it always is.Order needed tonight for a sports injury.Helpbot not working,only gives option 2 cancel or deliver some other day which is too late. kindly reply.

  • AndrewDeepak Andrew Deepak (@AndrewDeepak) reported

    @AmazonHelp So, going by your logic, how will I know that the given estimate date is the right date, and not a technical glitch. I ask this because I'm not sure if ur technical team is on it yet. Now, departure from facility,is 3 hrs advance, but it was 24hrs wen it arrived at said facility.

  • SJeror Scott Jeror, aka Coach (@SJeror) reported

    @AmazonHelp The 3rd Party Seller seems willing to help, repair, replace or fix, but Amazon is sticking to the "there is nothing we can do!" and when I question the 90-days, all I get is I'm sorry, we've addressed this and will end the call.

  • emilybaby1420 🏳️‍🌈RageAgainstTheSupreme(court) (@emilybaby1420) reported

    @AmazonHelp Im not asking you to solve my HR issue on Twitter. I'm asking you to publicly justify asking someone for their diagnosis and/or treatment plan in order to approve their leave

  • VforVoinis AcroDANthosaurus (@VforVoinis) reported

    @theneckbeardnet @peacock @CommunityTV I mean the D&D episode has always been up on Amazon Prime, it was just Netflix that took it down

  • _alluringext BB (@_alluringext) reported

    @AmazonHelp y’all didn’t even TRY like it’s literally no telling where the hell that package is. When I tracked the package YESTERDAY the driver was DOWN THE STREET then they went to mesquite.. which is 30 minutes away when y’all were 5 mins down the street just to RESCHEDULE

  • btvscharmedgirl btvscharmedgirl (@btvscharmedgirl) reported

    Dude. Avril Lavigne singing How You Remind Me by Nickelback just came over Amazon Music and my entire system **** down. I was installing a latch on my cabinets and I had to stop because I was so moved by her singing that song.

  • Four_X_2K3 Four X 🇺🇦 (@Four_X_2K3) reported

    @loneranger_86 @TSB Been having the same issue on Amazon. It's got to be on TSB end.

  • crdwain Charles Forsyth (@crdwain) reported

    @ShowerAbsolute I gave up after ep 3 mate. I almost find it insulting that it's that shite after spending that much money. They couldve built a hospital, or put money into a scheme for young kids from broken households, or paid amazon warehouse employees a good wage. But, no, they made that.

  • emilybaby1420 🏳️‍🌈RageAgainstTheSupreme(court) (@emilybaby1420) reported

    @AmazonHelp Thanks for completely ignoring the issue at hand.

  • fishnchips70 Jay (@fishnchips70) reported

    @TomFornelli Game is exclusive to Amazon Prime locally so honestly this is a God Send for my grandpa if he didn’t pass away last year. Zero chance he could figure out streaming. Larger issue here is the inaccessibility of the baseball game in itself not the mid-game ESPN interruption.