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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 24: Problems at Amazon

Amazon is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 32% Website Down (32%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Pittsburgh Errors 2 hours ago
Clarksville Errors 15 hours ago
Romeoville Website Down 17 hours ago
Paris Website Down 20 hours ago
Sofia Sign in 20 hours ago
New York City Website Down 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • mayank__sinh
    Mayank Thakor (@mayank__sinh) reported

    @AmazonHelp If Amazon does not want to refund even ₹5 for a seller-side defective/incomplete product, then keep the money. I don’t want to waste more time repeating the same issue again and again through chats, forms, and emails. The main point still remains the same: when the seller sends the wrong/defective product, the customer should not be charged the marketplace fee. 🫪💯

  • MysteryPup4
    Jonesie🐕🐾, Leslie🇵🇱🇨🇭⚘️,🌈Kingston (@MysteryPup4) reported

    @taracdennehy I'm sure you've noticed this if you have Amazon Prime, but lately as they are shutting down the Amazon Fresh stores, u can get a lot of grocery/produce/frozen items delivered free, even same day, thru Prime, no tip or fee! It's a nice workaround!

  • Islaladrones
    Michael James (@Islaladrones) reported

    @ramez I think you are misrepresenting this. I am one of the faction you mention. I and most of fellow faction members have no issue with talented motivated people making a life in USA. Amazon has 30,000+ H1B employees. Please make the argument that they are all skills not available in US. You cant. We both know that.

  • SennicksLewis
    throatpunch (@SennicksLewis) reported

    @TxBobcat02 @pushpendrakum It was such a garbage narrative too. The tech companies they infiltrated have gone to complete ****. Google is trash, windows has bugs weekly, Amazon cloud and azure is constantly down. It’s all been eshitified

  • Shaileshv70
    shailesh Kumar (@Shaileshv70) reported

    The issue with my account persists even after sending emails. I have emailed so many times, yet the same problem remains: whenever I place an order, it gets cancelled. @AmazonHelp @amazon

  • mcalbertnnee
    This guy 🥸 cfc (@mcalbertnnee) reported

    @UseKitehq -they could trust you guys, and how much you stand 2 gain if only you can just deliver Amazon publishers, oh how I wish we didn't have ro complain about you guys, you could and still can make alot of money, buy you decided to have bad customer support or not deliver funds, fix up

  • arvindsmiling
    Arvind Gupt (@arvindsmiling) reported

    @amazon @amazonIN I have never seen such slow response from Amazon on complain. My Amazon now orders are being cancelled without any reason.

  • MizuH7679
    Mizu (@MizuH7679) reported

    @Yoc_Star I've not looked into them, do these 'amazon homes' include price of land and all that? Or are they some sort of prefab and they are literally just selling you the house and its your problem to then go buy some land to put it on?

  • TheRockitier
    7God (@TheRockitier) reported

    If you ever think your streaming service isnt shuffling properly and keeps playing the same songs, its because it is. 💀 Just google the fixes. I had to download the amazon music PC app to fix it.

  • ayinde_omot2504
    Timi_deeney (@ayinde_omot2504) reported

    @_sorrengailll some data centers do use both Microsoft, Google and Amazon have renewable energy commitments the problem is scale and consistency you can run on solar when the sun shines you need something else for the other 16 hours and that something else is usually the problem

  • DoiOmprakash
    Omprakash Gurjar🇮🇳 (@DoiOmprakash) reported

    Amazon block me for product order service without any valid reason. i have contact many time with Amazon customer care center and email to ofm team for regarding this issue but not any resolution provided me. Please unblock me immediately. @AmazonHelp @amazonIN @amazon

  • Unclesamsmiss
    UncleSamsWidow (@Unclesamsmiss) reported

    @Mrymyildiz It's your water. Order some Calgon laundry water softener on amazon, and use one cap per your load. It will take care of that issue.

  • RealSDStrasser
    Shaun Strasser🇺🇸 🙍‍♀️✝️ (@RealSDStrasser) reported

    @MargiCulp @NASCAR I have paid for Amazon Prime for 18 years no issues. You're missing out

  • Maga45Maha47
    Save America and our Republic (@Maga45Maha47) reported

    @NYCMayor Amazon solution for NY. Set up locker pickup only and charge a locker fee citing the idle law or add an idle tax to NY deliveries. Problem Solved. Pass cost on to consumers like every other environmental law does. Then see if they still celebrate the environmental shake down law

  • askjimmysmith
    Jimmy Smith (@askjimmysmith) reported

    A seller doing $50,000 a month in revenue with a 20% net margin is "making" $10,000 a month. They can also be completely broke at the same time. The math of why is worth walking through, because it's the same math that takes down a lot of growing Amazon businesses.

  • algxtradingx
    Hyperdimensional Hegelian Chaos Giga Wizard™️ (@algxtradingx) reported

    @pmarca That looks pretty ******* cozy, I like that, we just need to shut down Amazon so people have to start going outside again, figure that out first. Somebody call up Jeff Bezos.

  • venkatamangalam
    venkatamangalam (@venkatamangalam) reported

    @Deppaa2 Brushing Colgate Shaving Gillette Bathing Pears Old Spice Allen Solly Levis pant Maggi Nescafe SONY tv Vodafone Rayban RADO Toyota Apple computer Coke McDonald's Pizza DrinkingJohnny Walker Shop Amazon asking a question RUPEE GOING DOWN THE DOLLAR BE INDIAN BUY INDIAN

  • BitClownCrypto
    Jake W. (@BitClownCrypto) reported

    @RichPianian Lock this monster up for life. @amazon @Twitch are complicit. Governments worldwide need to issue record breaking fines so Amazon knows that it's not okay to radicalize millions of youth around the world.

  • ZombieNinjaPir8
    ZombieNinjaPirate (@ZombieNinjaPir8) reported

    @wraithburn Amazing. Providential. Amazon would have destroyed me. I joined a small startup outside of WA who were impressed with my years as a Microsoft FTE. I was hired at Microsoft was before DEI kicked into overdrive. I was at the meeting on campus where Bill Gates announced his retirement in person. I was in that small audience on the old campus. I was young then. Anyway, I'm so thankful that I didn't get the Amazon job. The path not-Amazon ultimately made me a multi millionaire. Not that I care, but it helps with 5 kids. A family was another blessing made possible by not working for a tech giant in an urban area. I would have been sucked dry at Amazon. Same for Microsoft. Glad I got out in time. Thank God.

  • DuaneC6
    Duane C (@DuaneC6) reported

    @LoftusSteve If this is the case, isn't Bezos a massive drain on the economy? By existing, he prevents equal, similar corps from existing. Amazon would do more for the economy if it were broken up into ten companies. More flow and transactions means more tax revenue. Prove me wrong.

  • Tradingcartel_X
    Trading Cartel (@Tradingcartel_X) reported

    @Smart_Money Alphabet Q1: $62.6B profit. $28.7B of that is a paper markup on Anthropic. Amazon Q1: $30.3B profit. $16.8B is Anthropic paper value. No cash moved. No customer paid. Just a valuation estimate sitting on top of another valuation estimate. Microsoft books OpenAI's Azure credits as new cloud revenue. The same dollar counted twice. Legally. Buffett indicator at 234%. Higher than the Dotcom peak at 150%. When the paper gains get written down, the asset with no auditor looks very different.

  • subhash07574940
    subhash rawat (@subhash07574940) reported

    @AmazonHelp Refund still not processed even after 13 days of pickup..now what's the issue . We do not expect this service from your side. It's so disappointing. Check and initiate my refund. order id 408-6758472-6173946 @amazon

  • CodeBlazeFate
    Devil Triggered and Swamped with Vid Scripts (@CodeBlazeFate) reported

    @Elvick @Jonjoeeeeeeeeee @HMorrisfac22384 I can't think of a single successful indie animation series on YouTube that doesn't so this. Whether it be RWBY, Glitch shows, and Hellaverse (which arguably doesn't count anymore thanks to Amazon & A24 money but we know where that started) merch has been core to their funding.

  • Naruto80199
    NÀRUTO (@Naruto80199) reported

    Ordered a Wakefit sofa on Amazon on Apr 29. It was shipped on May 15 with delivery promised by May 18, but after weeks of waiting the order was refunded due to “operational constraints.” This is the second similar issue. Looking for a fair resolution. @amazonIN @WakefitCo

  • bhrtsharma2491
    bharat sharma (@bhrtsharma2491) reported

    @amazonIN @amazon @AmazonHelp Hi team, now the refund date is also removed and mention that the refund is having an issue, I am not able to understand what is happening here, it is completely ridiculous.

  • venkatamangalam
    venkatamangalam (@venkatamangalam) reported

    @Radhikachow99 Brushing Colgate Shaving Gillette Bathing Pears Old Spice Allen Solly Levis pant Maggi Nescafe SONY tv Vodafone Rayban RADO Toyota Apple computer Coke McDonald's Pizza DrinkingJohnny Walker Shop Amazon asking a question RUPEE GOING DOWN THE DOLLAR BE INDIAN BUY INDIAN

  • ShrinidhiVaidya
    Shri (@ShrinidhiVaidya) reported

    @amazonIN @amazon worst customer support experience. I had ordered chair. Status is showing delivered but I did not receive. Order no - 405-8558617-8933950. There is no option to call customer support for resolving the issue in app. Why it is made so tough to contact support.

  • rajnishmac
    Rajnish (@rajnishmac) reported

    @AmazonHelp Never had any issue like this on Amazon app bt this time this seems a fraud way

  • davearcher404
    David Archer (@davearcher404) reported

    @loudoggeek @PalmerLuckey @mcuban It would only take a walmart or an amazon or some other large provider to undercut the prices on drugs and care, and they would do it for market share. McDonalds and Wendys can't currently price-fix cheeseburgers, because Burger King stops them. Government makes price fixing possible.

  • psaharia15
    rational_indian (@psaharia15) reported

    @AmazonHelp nothing about resolution or responding to my query. Its a sympathy mail on how @amazonIN understand my issue ignoring the query or any timeline by which issue would be addressed