Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/24/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHartford Sign in
United StatesDallas Sign in
United StatesSchertz Errors
United StatesAshburn Website Down
United StatesChicago Sign in
United StatesSan Francisco Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • hassebilling Hasse Billing (@hassebilling) reported

    Why am I not able to buy #MichaelJackson Thriller song on Amazon, @AmazonHelp? I keep getting error messages and I don't know how to get someone to help me on your website. #Thriller40

  • sagarspacegupta Sagar Gupta (@sagarspacegupta) reported

    @AmazonHelp They offered me to cancel my order other than resolving my issue

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @LinkedIn_Sucks_ @AmazonNewsUK @amazon Hi there, we're very sorry to hear this, and thank you for reaching out to us. Without sharing identifying account/order information, can you tell us about your original issue for contacting Amazon? We are standing by to help. -Ian

  • JorisCizzle Joris Cizzle (@JorisCizzle) reported

    @AmazonHelp The issue is, I cannot select this option for delivery in my profile also, when searching for Amazon lockers/ counters in France, none are available when on the U.S. website -despite the fact it is possible include either as an address on the French website.

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @dave36415614 @ConHome @KwasiKwarteng CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • eAviPanwar Avi Panwar (@eAviPanwar) reported

    @AmazonHelp This is with regards to returning an order, the issue is with refund, whilst I want it to be sent to my bank account, I’m only getting a prompt to send it to amazon pay balance, which is what I don’t want. I wanted to find a solution for this. The order is a COD.

  • The_Only_RDC_ R|D|C (@The_Only_RDC_) reported

    @hugh_boner @Apple @amazon This happened to me as well when i ordered the samsung galaxy z fold 3 it came as a open packet of wet wipes i reported it to amazon and they blocked my account saying i was scamming them. Im down £1500 now and have no way of getting it back!

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @LondonComment @GordonBrown CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • surfacingwater je souhaite⚢🏳️‍🌈 (@surfacingwater) reported

    i don't know why this guy in death stranding keeps emailing me (well my character) about his marital problems. dude i just deliver packages wearing a baby in a goldfish bowl around ghosts. i have my own problems. why are you emailing the amazon delivery guy about your marriage

  • LetsBlameChina Let's blame China! (@LetsBlameChina) reported

    @Molson_Hart use the Amazon product datasheet templates, edit info in datasheet and upload it I just saw a video about similar issue on Douyin

  • godfries81 Godfries (@godfries81) reported

    @espn @DangeRussWilson @ESPNPlus If they thought the ratings on Amazon prime are bad. The ratings for this game are going to be terrible.

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @johnredwood CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • AbsintheRoses Adrianne Summer Novels (@AbsintheRoses) reported

    People are posting reviews on Amazon and they aren’t showing up!😡 Anyone else experience this? And how do you fix it?

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @Keir_Starmer CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • Rajesh28396368 macha_bhabai (@Rajesh28396368) reported

    @ICICIBank_Care @ICICIBank #ICICICREDITCARD I applied ICICI Amazon card its got rejected due KYC video not done. When i try to check the link its not working properly. when i try to reach customer care they are not providing proper reason for it. worst service

  • laalnatwar1503 नटवर लाल! (@laalnatwar1503) reported

    @AmazonHelp He told that this problem cannot be solved from phone..so he told me to order something so that the delivery boy can do the kyc..what type of solution is this...how can you force me to order something

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @BrugesGroup CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • scdemers Stephen Demers (@scdemers) reported

    Terrible idea to have this exclusively on ESPN+. Probably the lowest watched game all season. @espn be better. You’re not Amazon…

  • FYourVaccines Aeron (@FYourVaccines) reported

    @AmazonHelp None, as my issue didn't fit any of your pre-determined categories. And I'm STILL waiting to hear back about a case I opened over a month ago regarding damage done to my property by a driver......

  • callsignChaos81 Chaos (@callsignChaos81) reported

    @SoupLover918 @scchumpert @Timcast Yep! And notice how thousands of small businesses were forced to close down because of COVID, yet pharma and national stores like Walmart, as well as Amazon, saw their biggest profits EVER. It's disgusting.

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @economistimpact CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • hindi_52 Little Flower (@hindi_52) reported

    @AmazonHelp this is so disappointing to see such a gross issue handling. We as a candidates are subjected to such a process even after clearing HirePro. Unacceptable

  • Spedley1 J Spedding (@Spedley1) reported

    @CWUnews I'm fine with this, RM are talking. RM don't care if we strike - it saves them £millions in wages. What they don't like is losing customers (like Amazon etc). Just the threat of strikes loses customers - most of whom come back when the issues are resolved.

  • Dashuma_je Umakant (@Dashuma_je) reported

    @amazonIN @pTronIndia I had ordered an ptron tangent urban with 60 hrs playtime blue colour from Amazon and just after 15 days it started having heating issues, and automatically got disconnected from the mobile phone. I registered an complaint with Amazon,

  • Zeeshan_Ali19 Zeeshan Ali (@Zeeshan_Ali19) reported

    @AmazonHelp After opening link, and logging in with account its showing error 404 something went wrong

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @Bassist1182 @Nigel_Farage @RhonddaBryant CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • DerekWildman1 Derek Wildman (@DerekWildman1) reported

    @RishiSunak CO2 parts per million does not cause climate change, which is natural, not man made. Nigel Lawson, Robert Oulds, Bruges Group and others have books on Amazon saying that. They should not be closing down oil and coal. Is that a factor in these high electricity bills?

  • MrAdamsWrites C.C. Adams (@MrAdamsWrites) reported

    @timbobagginsii @GNutsofHorror Yeah, that's what I thought. What I find weird about it is that I've always bought via the site, and then the book appears in the app. I don't think purchase via the app's ever worked for me, so the Amazon announcement was a non-issue.

  • Dashuma_je Umakant (@Dashuma_je) reported

    They asked me to contact ptron Instead of them, I registered a online complaint with ptron on 25th of this month, but till now they have not resolved the issue. What a pathetic after service from both Amazon and ptron, I also called several times to ptron but they don't pick up.

  • laalnatwar1503 नटवर लाल! (@laalnatwar1503) reported

    @AmazonHelp The customer executive told me ..when my product will be delivered then the delivery boy will do my KYC...but I don't want to order any product now...he didn't solve my issue