Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Errors	14 hours ago
Seattle	Website Down	2 days ago
Dartmouth	Website Down	2 days ago
Brisbane	Website Down	2 days ago
Chandler	Errors	2 days ago
Phoenix	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Audible UK 🎧 (@audibleuk) reported 8 minutes ago

  @ElizabethVeraAN Hi there! We're sorry to hear that you're unable to log into your account. The best way to resolve this issue would be for you to contact Amazon directly. We don't have the ability to make changes. Please call Amazon by dialing 0800 279 7234.

• 
  WINaCAR (@WinACarNow) reported 12 minutes ago

  Netflix and Amazon Prime subscribers could be forced to pay the TV licence fee under plans to safeguard the future of the BBC. More corruption and crooked workings by the @BBC. Praying that @POTUS shuts them down permanently.

• 
  Be the Human, erase Hate (@Wisekoolswan) reported 12 minutes ago

  @amazon Pls fix your ****** return process

• 
  Douglas MechArthur ☭⃠ (@Kicksbuttson) reported 15 minutes ago

  Jack Reacher novels are just Mary Sue stories for dudes. One reason I liked the first Jack Reacher movie so much is because Tom Cruise is likeable, but he doesn't seem that formidable. The kind of trouble the Amazon version of Reacher gets into is silly because most people wouldn't **** with him. Not to mention he couldn't go incognito anywhere except Muscle Beach.

• 
  Elizabeth Greene (@Junglr_LLC) reported 15 minutes ago

  Zero impressions = zero data. And zero data means you can't optimize anything. Before you assume the keyword doesn't work, check these three things first: ① Relevancy gap Amazon won't show your ad if it doesn't think your product matches the search. Check that your title, bullets, and backend keywords align tightly with what you're targeting. ② Your bid is too low Sometimes the competitive floor is way higher than the suggested bid. Start from where you are and increase by 3 cents every other day.. not all at once. Set a bid cap (usually 1.25–1.5x your average CPC) so you don't spiral into $20 bids. ③ Budget running out early Even a strong bid means nothing if your daily budget is gone by 9am. Check the Budgets tab in Seller Central.. it'll show you whether you're running out and when. Fix these in order. Most impression issues fall into one of these three. Save this post next time you're staring at a campaign that won't serve.

• 
  Richelle Lobo (@LoboRichelle) reported 16 minutes ago

  @AmazonHelp Again the same issue unable to open chat . Fed up with your services. It’s so difficult to reach you’ll. Can anyone help me

• 
  Autist Farmer (@autistfarmer) reported 20 minutes ago

  @ZachAltmyer Issues in life come up. I attack them like I would Amazon Biz issues. No anxiety, just look to execute a solution

• 
  Ramakrishna slr (@ramakrishna_slr) reported 22 minutes ago

  @AmazonHelp Please don't waste my time providing such use useless links instead try solving the issue by using the details provided by like order id and email I'd of the account

• 
  Ansgar John (@ansgarjohn) reported 23 minutes ago

  @wolfejas @darrenrovell No, it has $29 billion in cash and eBay is buying GameStop through extra shares that will be created. 1. The offer in numbers Total deal value: ~$56 billion (some reports cite $55.5–56B depending on exact share count). Price per eBay share: $125 (cash + stock). Premium: ~20% over eBay’s Friday close before the announcement (implying eBay’s pre-offer market cap was ~$46–48B). eBay shares outstanding: ~448–451 million (quick check: $56B ÷ $125 ≈ 448 million). Payment split: Exactly 50% cash + 50% GameStop common stock, with eBay shareholders allowed to elect their mix (pro-rata if oversubscribed). So the split is: Cash portion: $28 billion (half of $56B). Stock portion: $28 billion worth of newly issued GameStop shares. 2. How the cash portion ($28B) is funded — the core math Cohen didn’t spell out GameStop doesn’t need to come up with $28B in cash out of thin air. Here’s the exact funding sources disclosed in their offer letter: GameStop’s existing cash & liquid investments: ~$9.4 billion (balance as of January 31, 2026; recent reports confirm it’s still ~$9B). New third-party debt financing: up to $20 billion via a “highly confident” commitment letter from TD Securities (a TD Bank subsidiary). Total cash available for the cash portion: $9.4B (GME cash) + $20B (new debt) = $29.4 billion That fully covers (and slightly exceeds) the $28B cash needed. The extra ~$1.4B provides a buffer for transaction costs, fees, or minor adjustments. In equation form: Cash required = $28B Cash sources = Existing cash + New debt commitment $28B ≤ $9.4B + $20B → Fully financed on paper. The letter explicitly states: “The cash consideration is expected to be funded from a combination of (i) cash and liquid investments on GameStop’s balance sheet, which totaled ~$9.4 billion as of January 31, 2026, and (ii) third-party acquisition financing, in respect of which GameStop has received a highly-confident letter from TD Securities for up to $20 billion.” (Note: “Highly confident” is one step short of a fully committed debt facility, which is common in early-stage unsolicited bids; it still signals strong bank backing.) 3. The stock portion ($28B) — no cash required This is pure equity issuance: GameStop issues new shares directly to eBay shareholders. The exact number of shares (and exchange ratio) will be set at signing so the stock component equals $28B in value at the agreed price. GameStop’s pre-deal market cap was ~$12 billion. Issuing $28B worth of new stock means significant dilution for existing GME shareholders (roughly tripling the share count in value terms, depending on the final price). Post-deal ownership sketch (simplified, assuming no major market reaction): eBay shareholders receive ~50% of the deal value in GME stock → they become major owners of the combined company. Original GME shareholders retain ownership of the pre-deal equity minus the dilution from the new shares issued. This is standard “cash + stock” M&A math — the stock issuance finances half the purchase without needing more cash or debt. 4. Quick pro-forma picture (why Cohen says it can work) Combined company gets eBay’s ~$10B+ annual revenue + GameStop’s operations + ~$2B in targeted annualized cost savings within 12 months. Cohen’s vision (from the letter and WSJ interview): Integrate GameStop’s 1,600+ physical stores for eBay authentication/fulfillment/live commerce, turning eBay into a stronger Amazon rival worth “hundreds of billions.” Debt load increases by ~$20B, but the combined entity’s cash flows + synergies are meant to service it. Bottom line on the math: The $28B cash leg is covered by $9.4B on-hand + $20B committed debt capacity. The $28B stock leg is covered by printing new GME shares. No mystery — it’s all in the public letter. The real questions (which CNBC rightly pressed) are execution risk, massive dilution, whether banks will ultimately fund the full $20B, regulatory hurdles, and whether eBay’s board/shareholders accept. Cohen’s on-air answers were evasive because the numbers are straightforward once you open the letter — but he didn’t walk viewers through the arithmetic the way a CEO normally would in a high-stakes deal interview. This is the clear, no-spin version. The deal is still non-binding and faces long odds, but the financing math itself adds up on paper exactly as described.

• 
  Wall St Engine (@wallstengine) reported 24 minutes ago

  UK WEIGHS TV LICENCE FEE FOR NETFLIX AND PRIME SUBSCRIBERS The current rule is: If you only watch on-demand Netflix or Amazon Prime, you do not need a TV licence. That may change. The Times reports the government is leaning toward keeping the BBC licence fee, but expanding it to cover streaming platforms. BBC’s problem is that 94% of the UK uses its services monthly, but fewer than 80% pay the licence fee. So instead of making BBC subscription-only or ad-funded, the fix being discussed is making more streamers pay.

• 
  hitesh sharma (@Pare57277Hitesh) reported 32 minutes ago

  @amazonIN Still no response from @AmazonIN despite multiple emails, calls, and complaints. Wrong return pickup, refund pending, and now account access issue too. I still have the original item and order details. Please resolve this urgently. #Amazon #AmazonIndia#CustomerService

• 
  Chosen One 1111 (@1111_ChosenOne) reported 38 minutes ago

  Arrests should start at the very top of Amazon with the board members - and work your way down, in my opinion. Amazon was warned in 2024 and in 2025.

• 
  Kiranraj K G (@Kiranraj_kg) reported 40 minutes ago

  @AmazonHelp Keep sending scripted messages when you cannot escalate an issue or are able to find a solution.

• 
  hammadh. (@ScaleEcommerce) reported 42 minutes ago

  Amazon Seller Support told a client to "try a different browser." The issue was a broken parent-child variation that had split apart overnight. Different browser. For a catalog level issue that required a flat file fix and direct escalation to the catalog team. I wish I was making this up. This is the reality of dealing with Amazon Seller Support in 2026. You open a case with a detailed explanation of the problem. You attach screenshots. You reference the specific ASIN. You explain exactly what is wrong and what you have already tried. And 48 hours later you get a response from someone who read none of it. They send you a help article that has nothing to do with your issue. Ask you to try clearing your cache. Or in this case — suggest a different browser. You respond explaining the issue again in even more detail. Another 48 hours. Another generic response. Meanwhile the listing is broken. Sales are dropping. The clock is ticking. And you are stuck in a loop with a support system that is not built to solve complex catalog problems. Here is the part that genuinely frustrates me. Amazon has built one of the most sophisticated eCommerce platforms in history. The algorithm. The logistics network. The advertising platform. All of it is genuinely impressive. But Seller Support for catalog and listing issues is years behind everything else. Sellers running serious businesses — sometimes doing millions in revenue — are being told to try a different browser when their catalog breaks. There is a real gap between the platform Amazon has built and the support infrastructure that is supposed to maintain it. And right now that gap is costing sellers real money every single day. What is the worst Seller Support response you have ever received? Drop it in the comments. I have a feeling this thread is going to be very long.

• 
  🍂 That Guy 🍂 (@ThatGuy7700) reported 42 minutes ago

  @DarethOfSkalitz @mystsl Put them on myself. I would just find stuff either through Google searches, Reddit, from friends and Amazon Music was p good at recommending things (it's dogass at it now). I would queue up like 4-5 albums for a route of deliveries and write my thoughts down at stop lights

• 
  sunny singh (@sunnysingh1811) reported 45 minutes ago

  @AmazonHelp @AmazonHelp From 9 May to 12 May problem is still the same, and during all these days I have only received wait times,redirections, and automated replies instead of an actual solution.I already shared all details multiple times. As a customer,I expect proper resolution not Delay.

• 
  Ruth Ann Smith (@RuthAnnSmith) reported 47 minutes ago

  @Acyn @AOC 70% surge in crime in District 14 since 2019. Congratulations maybe you should stop traveling and fix the district you are paid to represent. But you passed Green Energy Initiatives: for wind energy job training in the Bronx ( really)?and stopped the construction of Amazon.

• 
  Andrew Scott (@TheRealAnjrue) reported 49 minutes ago

  @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

• 
  Girls Chase 🏃‍♀️💨 (@GirlsChase) reported 50 minutes ago

  @occcidentalist In his case, he just hit ‘record’ on his phone. However, there are recorder pens you can buy on Amazon for like $40. Saves you the trouble of having to switch off the recording when taking phone numbers.

• 
  Hyper Reel Vibe (@HyperReelVibe) reported 50 minutes ago

  You can't scale B2B without ironclad reliability. Just weeks ago, Anthropic locked down a 5-gigawatt compute deal with Amazon (plus a new $5B investment) and a massive 3.5-gigawatt TPU deal with Google. They are building an unassailable hardware moat to guarantee Enterprise uptime before they even need it.

• 
  Ayush Vardhan (@AyushVardhan1) reported 54 minutes ago

  @AmazonHelp @AmazonHelp there is another feedback as well. I am not sure of you checked, I added this post within an hour of cancelled status update for my order. If within an hour the order is returning to seller and it cannot be rescheduled, this is a major issue.

• 
  . (@ddd65129) reported 55 minutes ago

  @PokemonDealsTCG It’s funny how target sold out immediately cause of the bots but they’re the same exact price on amazon. I wish target would show some ******* awareness and fix the issues

• 
  Amazon Help (@AmazonHelp) reported 56 minutes ago

  @fun_harshit We're sorry to know about the issue with Amazon Now orders. We request you to please clear the cache/cookies and try again. If the issue persists, please reinstall the application. Keep us posted if the issue is still unresolved. -Shareef

• 
  Manoj Mishra (@Mnj7755) reported 57 minutes ago

  @AmazonHelp @amazonIN @amazon It’s been well over 6–12 business hours, yet I haven’t received any call or resolution. Does “6–12 hours” actually mean 6–12 business days? If you’re unable to resolve the issue, please communicate that clearly instead of misleading customers.

• 
  Amazing.AI. (@amazing_AI_) reported 59 minutes ago

  @wrathofgnon The problem is if in the future everybody gets their stuff on Amazon.

• 
  Dominic Miller (@DominicMillerCa) reported 1 hour ago

  @amazon, you need to improve your after-sales service. I'm a customer since 2008 and now that I have a problem with an order, it's impossible to get it resolved. I ordered two products labeled as "Prime Tomorrow" and ship by Amazon which are usually on my doorstep in less than 24 hours. I placed my order on April 25, 2026, now 16 days later, the products are not even shipped. I contacted your support twice and they are unable to do anything to help. They don't even try to offer a compensation for the unacceptable delay.

• 
  Gaurav (@Gauravk32123221) reported 1 hour ago

  @AmazonHelp Shame on @amazon still no resolution of problem like how can a delivery guy mark a order as delivered and on calling telling a customer to complaint I will not come. If this issue is not resolved in 24 hrs will make sure to sue amazon in Consumer court

• 
  Chosen One 1111 (@1111_ChosenOne) reported 1 hour ago

  Arrests should start at the very top of Amazon with the board members - and work your way down, in my opinion. Amazon was warned in 2024 and in 2025.

• 
  likhon crypto (@LikhonCryptoX) reported 1 hour ago

  🚨 Big tech is going all-in on AI like never before. Amazon, Microsoft, Google, and Meta are planning roughly $725B in combined AI spending in a single year—bigger than many national economies. • Amazon: ~$200B • Microsoft: ~$190B • Google: ~$190B • Meta: ~$145B Even with massive spending, demand is still outpacing supply. Microsoft says it could remain capacity-limited through 2026. A huge chunk is going into infrastructure—especially AI data centers, power, land, and memory chips, which are already seeing record demand. Result: chip and memory makers are booming, and AI investment is now directly driving hardware markets. Bottom line: Big Tech isn’t slowing down—they’re racing to build the backbone of the AI era.

• 
  Krishna (@krishna_thatvam) reported 1 hour ago

  @AmazonHelp STOP CALLING ! again and again! tired of explaining and typimg same **** again and again you've got info THRICE! solve the issue or simply admit ur incompetence by saying a big f***king(freaking) NO!