Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 17: Problems at Amazon
Amazon is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (44%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 6 hours ago |
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Sign in | 8 hours ago |
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Website Down | 9 hours ago |
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Errors | 12 hours ago |
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Sign in | 14 hours ago |
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Errors | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Marla Seraphine (@marlaseraphine) reported…so, jump to July 28. Deadline reports Mike Flanagan has come aboard as EP for Henry Cavill’s Warhammer 40,000 series at Amazon MGM. Scott Stuber, Nick Nesbitt, and Patrick Chu are producing for United Artists. This was fantastic news for Cavill because this passion project, immediately picked up by Amazon following his dismissal as Superman, had been languishing in development hell for four years. And Mike Flanagan is one of the best creatives in genre in the industry. I thought it was a bit of a tonal mismatch since Flanagan is known for slow-burn gothic horror and not dystopian space opera, but maybe he’s a fan of the game. What do I know? So I went about my day. So jump six days later to August 3. Deadline reports a 'Warhammer 40,000' animated series is in the works at Amazon and Cavill would execute produce. This seemed like an unusually fortuitous turn of events for Cavill and his passion project after four years of development hell, but I assumed Mike Flanagan’s attachment made Amazon MGM eager to start laying the groundwork for expansive shared universe. However, it struck me as kind of premature, with Flanagan only having come onboard as W40K’s EP less than a week ago. It seems logically you’d put your focus on developing that one before building out a shared universe. Imagine if Netflix had greenlit a Rebel Moon animated series a week after green lighting Zack Snyder’s movie. That would have ended badly. But what do I know? So I went about my day. Cut to this weekend, when I’m putting together my leverage theory - June 5, contract negotiations; and end of July into August, contract renegotiations. Suddenly the animated movie makes a lot more sense - an escalation. Then more pieces come together. •Cavill and Mike Flanagan are both, you guessed it, WME. • Flanagan currently has an exclusive multi-year overall television deal with Amazon MGM Studios, signed in March 2026 through his Red Room Pictures banner. Under it, he develops and produces original television series exclusively for Amazon MGM. •Now I want to circle back to the July 28 Mike Flanagan announcement because as I wrote above, the series is being produced by Scott Stuber, Nick Nesbitt, and Patrick Chu for United Artists. • There is no particular reason for United Artists to be involved in this production. Cavill’s deal was with Amazon MGM, before Scott Stuber came aboard from Netflix and refounded UA as an imprint within Amazon MGM. And Mike Flanagan’s deal is, as we stated above, with Amazon MGM. Not United Artists. But… Scott Stuber’s first act at United Artists was to pick up Highlander when it went into turnaround at Lionsgate. Stuber assembled an exceptional cast (Russell Crowe, Dave Bautista, Djimon Honsou, Karen Gillan.) Stuber stood by Cavill when Cavill suffered a very bad leg injury right before production was supposed to start. He paused production for two months. Scott Stuber has a vested interest in Highlander. He wants a John Wick-sized franchise for his new imprint. You know what would REALLY help guarantee a great turnout for Highlander? Especially with Cavill coming off a string of flops? If the movie didn’t just star Henry Cavill; it starred the new Wolverine. Continued…
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Mrinal Pandey (@Miru6695) reported@AmazonHelp @AmazonHelp the link is not working
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Sandra Kelley (@SandraAnnKelley) reportedWe’ve been watching the third season of Reacher on Amazon. I had to wait until the third episode for him to take his shirt off. Geez, the writing quality really goes down after a couple seasons.
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Grinchy Stokes (Silly Parody Page) (@GrinchyGrinch1) reported@amazon fix your freaking system! I canceled my subscriptions and my account. I don’t have a job right now and after canceling you still charged me for both and this isn’t the first time. What the hell I’m pissed!
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Bhaskar Badavath (@bhaskarriazz) reported@AmazonHelp It has already been 17 days since my refund issue was raised, and it is still unresolved. Please don’t ask me to wait for an ‘earliest’ resolution anymore. I need a clear resolution and refund immediately.
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Amazon Help (@AmazonHelp) reported@vivek_ald We are sorry to know that your issue hasn't been resolved yet. Refund requests are processed by Amazon within 13 days of successful return, and it may take up to 5 working days for the refund amount to appear in your account. Kindly wait for the same. Also, refer to the link shared earlier for more information. Do keep us posted if you missed out on the refund timeline. -Shareef
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Tom Smith (@BOSVEGASTRONG) reported@AmazonHelp @amazon Well it’s not eligible for a claim as I said in the messages to the seller, what aren’t you understanding about mu issue Jane?
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Motu in Progress 🏋️ (@motu_progress) reported@imYadav31 Current card is 4th card from Amazon pay. I had to block all because I was getting such transactions but failed due to security. Current card is last and I can't get new now. I still receive such msgs sometimes. Weird. I have 3 other CC but only AmazonPay has issue for me
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Aethir (@AethirCloud) reportedTwo operators, similar hardware, opposite calls. Amazon cut server life from 6 to 5 years and took a $920M charge. Meta extended to 5.5 years and released $2.9B of expense. That spread is the GPU depreciation schedule debate.
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Harish Sharma (@hrshshrm854) reportedHonestly the worst customer experiences I’ve had. social media support is completely useless, full of people who seem incapable of resolving even a simple issue. I regret buying this product from Flipkart. Next time, I’ll make sure to buy from Amazon.@Flipkart @flipkartsupport
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Alpha Oracle (@therogueoracle) reported@SayNoToTrading @RentYourStocks Amazon grocery prices have gone down, I think it’s cheaper than Costco now for many things, and it’s delivered to your house
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Alea Research (@AleaResearch) reported$META is the only hyperscaler that's down on the year, and it's the one with no cloud business to sell. - Down 9.3% year to date, while Alphabet, Microsoft and Amazon are all higher - Reported July 29, and the stock fell 8.0% the next session - Free cash fell from 40.6% of revenue to 2.9% - Three months −4.5%, one month −10.8%, and it trades 3.3% below resistance
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ᴄʏʀᴜꜱ ᴊᴏᴇʟ (@cyrusjoelcj) reported@flipkartsupport Don’t play with my time and emotions Flipkart, last three orders I faced this same issue @flipkartsupport Amazon far far better than your team @amazon
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Stephen Robinson (Bluesky at @playtyperguy.com) (@SER1897) reported@tknoll209K @evanwch The average working class person doesn’t have the same contempt for big tech tycoons. They shrug and think someone who runs Amazon deserves all that money. Their issue is often with the people who have direct negative impact on their lives
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Shape Rotator (@BitShiftRight) reportedIt also showed me how it could log into my Amazon, Target, Walmart and Costco accounts to see what I buy routinely and save me money on it. Saved me $10 on diapers right off the bat by sending me a Target link to 25% off. My wife called it creepy so I shut that one down :/
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𝕮 (@XCzsnx) reported80% of companies that enforced RTO mandates admitted they lost talent because of it. Amazon rolled theirs out and 91% of employees said they hated it. The mandate didn't fix a productivity problem, because there wasn't one. It fixed an empty office lease problem.
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Celi Barbosa🐞$GAME $ODY ⚡$GOD π² (@CeliBarbos26916) reported@SoSoValueCrypto unprecedented" economic measures against Tehran. Macro-wise, July US Retail Sales dropped -0.6% MoM (vs. 0.1% expected, 0.2% prior), dragged down by Amazon
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Amin (@eCom_Amin) reportedi use opus 5 connected to the google ads MCP to reverse-engineer my competitors' ENTIRE weakness profile and then turn those weaknesses into ad copy, comparison pages, and conquesting campaigns. let me show you how the google ads MCP connects opus 5 directly to your live google ads account data, reading your campaigns, your search terms, and your auction insights in real time here is the prompt: "pull my auction insights data for the last 30 days. identify the top 5 competitors by impression share in my non-branded campaigns. then for each of the top 3, research: their homepage positioning and primary offer, their active google ads from the transparency center, and their review sentiment on amazon and trustpilot. identify the gap between their product promise and actual delivery. compile into a conquest weakness file with specific attack angles" opus 5 reads your live auction data, identifies who is stealing your impression share, then goes outside the account and researches their entire business pulls their homepage claims, their ad copy, and their review sentiment here is where the process gets surgical: every competitor has reviews revealing unmet buyer expectations, and this prompt finds them for a supplement brand, the competitor teardown identified the top competitor had 4.2 stars on amazon but 73% of their 1-star reviews mentioned the same issue: the capsules were too large to swallow comfortably the competitor's product page never addressed the size problem. their ads never mentioned capsule size so we led with the angle our ad copy: "the smallest capsule in the category" our advertorial hook: "if you have ever gagged on a horse pill supplement, you understand why capsule size matters more than dosage" our comparison page made capsule size one of the three evaluation criteria the angle did not come from brainstorming. the angle came from the competitor's OWN review data. their customers told the internet what was wrong, opus 5 extracted the pattern, and we turned the pattern into our headline this is the genghis khan principle applied to digital marketing. he did not conquer by having the biggest army, he conquered by studying his enemies' weaknesses before the battle started, knowing which flank was poorly defended and which supply lines were vulnerable the conquest weakness file is the reconnaissance. the ad copy is the battle plan and opus 5 with MCP access compiles the entire thing from live account data and external research in one session the old way: 3 to 4 hours of manual research per competitor, reading through 100s of reviews and cross-referencing forum threads the new way: one prompt, 30 minutes, and the AI catches patterns a human researcher would miss because the model cross-references 100s of reviews simultaneously every competitor has a flaw their customers are publicly complaining about. the question is whether you find their flaw first or your competitor finds yours first this system keeps you on offense, exploiting their gaps before they know the gaps are visible amin (DM me "MCP" if you want us to build your competitor conquest system)
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Nate Ginsburg (@NateGinsburg) reportedTook an Amazon PPC account from 50% ACOS to 22% in 3 weeks. It was a housewares brand, totally disorganized. We started by cutting massive ad spend waste: negating, pausing, shifting budgets to profitable areas. Then, we doubled down on winners. More spend on existing strong areas, and expanding winners into new placements/match types in isolated groups. It's all about layered strategy and consistent weekly optimization. Don't just set it and forget it.
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Dennis Youngblood (@Dennisofcourse) reported@DisrespectedThe Yeah, the cleaning part and the hard water yeah that's manageable. But anything being broken **** that **** you better order me a brand new one on that drone from Amazon and fly that ***** in stop playing with me.
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Surendra Koutarapu (@SurKopu) reportedYour local coffee shop can now watch its staff the way Amazon watches warehouse workers. Nothing new was installed. Just AI pointed at the cameras already there. Regular CCTV, suddenly a live scoreboard. Cups made per barista. Who's fast, who's lagging. How long each customer has waited. Movement, patterns, all streaming to a dashboard in real time. The camera used to just record. Now it judges. And the honest truth is that both things are true at once. For the owner, it's a gift. A single tiny shop can now run the operations analytics that used to need a corporate budget and an IT team. The little guy gets big-chain superpowers. For the barista, it's a shift where a machine grades every pour, logs every slow minute, and never blinks. Here's the pattern under it, and it's bigger than coffee. Every wave of cheap AI hands power to the small player and hands surveillance to everyone at the same time. The exact same tool does both. You don't get one without the other. In a country like India, full of small shops and service jobs, this spreads quietly and fast. The camera can finally understand what it's looking at. The real question now is what we agree it's allowed to do with that.
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Suresh Gupta (@SureshGupta786) reported@AmazonHelp @amazonIN One more order is delayed, Order number 402-3043999-7212329. Kindly look into the issue as it’s increasing day by day and level of service is being deteriorated.
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Amazon Help (@AmazonHelp) reported@DrAkshay91791 We understand the reason for your disappointment. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and connect with our team via chat. -Shareef
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Kurt (@trukb22) reported@Storm5farms @redbirdrebel How would you define businesses needing antitrust regulation? Amazon and Walmart,Apple and Google, the big 3 cell phone companies would all argue there’s other smaller players in the game. To me these all need broken up, and vigorous measures to stay that way
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Singh Anuraj (@SINGH_ANURAJ) reported@amazonIN @Grok What do you make of Amazon’s behaviour here? The delivery agent took both the original and replacement packages. First Amazon said wait until 14 Aug, then another agent said 48 more hours. Why do they keep extending the timeline instead of resolving such a simple issue?
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Gordon Hudson (@gordonhudsonnu) reported@modernheroestv If this is an ex Amazon one we had one parked outside my work without the handbrake on. Rolled down hill, hit two cars and broke through the fence separating us from the Edinburgh Bypass. Fortunately hitting two cars had slowed it down or it would have continued downhill onto the bypass in rush hour.
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fleur (@fleurlette) reportedNot fair! He wants to get married to someone that isnt me and then they will have his netflix login and amazon prime😠
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Tony Whitehead (@tonyewhitehead) reported@primemovies I would love to see the ending of the career of the numbskulls in Amazon Prime’s leadership who made this terrible decision and have continued to destroy the Amazon Prime name. #SaveStargate
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All Day Ich (@Eli267607858005) reported@migz3 @TheBlueDodger @Lu_Class_ this is how I felt the naming rights for tottenham hotspur stadium has gone. exact same problem but also they have seen the value of whenever the stadium is mentioned its tottenham hotspur stadium not google pixel stadium or amazon stadium etc.
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Ilia Lopata (@IliaWhy) reported@gurgavin The gut on TikTok who has a lot of Amazon FBA business said same ****…. From 7+ Amex unlimited charge cards they cut it down to 100-200 k each. But Amex is trash…the inly benefit over chase and other they had is stupid high spending limits on charge cards…cut that and u ******…some dumb decision for pretty much the only huge differentiator