Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Hilo	Errors	1 hour ago
Köln	Sign in	2 hours ago
Jacksonville	Website Down	3 hours ago
Frederick	Errors	8 hours ago
Albuquerque	Sign in	9 hours ago
Houston	Sign in	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Testwer (@testwer) reported 17 seconds ago

  @MarioNawfal Amazon is Prime suspect. Terrible.

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  till the levee breaks (@rocicrew) reported 2 minutes ago

  idk i feel like it’s dishonest to blame the public for a league of their own when the show was talked about a lot while airing, everyone was watching it. the issue was amazon prime

• 
  Anthony Luna (@mitsumk01) reported 2 minutes ago

  @AndyCollectz Sadly I had to skip Vol. 20 because of the madness and issue with placing a successful order. Amazon Japan hasn't ever cancelled preorder stuff before? First time trying it out.

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  silver (@LawofSilver) reported 5 minutes ago

  @TheSketchyKori It’s very minimalist to put it kindly. Especially for a company like Amazon. It’s not the best but it’s not the worst per se but it’s down there. The art style also is very mediocre. They really needed to hire more animators and work on the art style. It’s too late now

• 
  nancy (@veilofbeing) reported 5 minutes ago

  wait is this taxed? i’m gonna have to check my paystub bc i think it was just included in my paycheck last time which means i was taxed twice. not sure how to avoid the amazon locker issue though 😒

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  Scott Upham 🇺🇸 (@ScottUpham) reported 5 minutes ago

  @cosmopterix @AaronRider93 This was an issue in Chester Springs/Exton when Amazon applied to put on a small hub there. NIMBY Karens ******* and moaned about it for years. Meanwhile, anyone could have bought that parcel themselves and kept it green space but they never put their money where their mouth is.

• 
  Blueyedcole (@blueyedcole) reported 7 minutes ago

  @MorePerfectUS That's bad leadership from the top down. But not surprising cuz it's Amazon

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  Just little old me (@Justlittle39569) reported 20 minutes ago

  @FawnsOnly @UnderYourTree Oh heck, here’s the thing, I went on Amazon & sent some flooring, thought it was something nobody would send …… I let you down mate 😖

• 
  zkeabv (@BricksUtopia) reported 22 minutes ago

  @TheSketchyKori If it was a smaller studio funding it I wouldn’t have much of an issue but it’s Amazon and invincible is one of their bigger shows. Also no blame to the animators they’re doing what they can with the time frame and budget

• 
  Tom Dashiell (@thomasr1950) reported 23 minutes ago

  @AmazonHelp @SheGoLegend Amazon is terrible now days! They no longer care about the customer.

• 
  i.like.pastry (@i_like_pastry) reported 23 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  Cole (@maxdeploy) reported 23 minutes ago

  @CadaverDave tadc has 300 million views on youtube. hazbin got picked up by amazon. he wrote for both and he's paycheck to paycheck nothing is broken. this is the system working as intended

• 
  D Carter 🇺🇸 (@d_carter99) reported 25 minutes ago

  @viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...

• 
  Nell VH (@thenellvh) reported 29 minutes ago

  @Dwriteway Waking up to automated sales also means waking up to automated refunds, automated chargebacks, and automated customer complaints nobody answered. Bezos didn't sleep while Amazon ran. He built entire crisis teams. Systems break at 3am and nobody cares about your brand when the server is down. Are you building passive income or just passive problems?

• 
  MidNightCodeX (@MidnightCodex0) reported 29 minutes ago

  @Wario64 Xbox CEO admitting Game Pass is too expensive is the most honest thing a tech executive has said all year. Every other subscription is gaslighting you — Netflix, Spotify, Adobe, Amazon all raising prices saying “more value than ever.” At least Xbox looked at the numbers and said “yeah this isn’t working.” But here’s the real problem. $30/month for 500 games sounds like a deal until you realize you only play 2 of them. Game Pass isn’t competing with PlayStation. It’s competing with free TikTok, free YouTube, and $0 Fortnite for your attention. The subscription era isn’t dying. It’s being exposed. And Xbox just said the quiet part out loud.

• 
  brood (@broodovermind) reported 30 minutes ago

  She is saying they cannot do anything if high schoolers burned down every amazon warehouse and every wallmart

• 
  fade soup (@SMS_Trades) reported 35 minutes ago

  @unusual_whales I mean it might sound cold and uncaring but they’re not going to shut down operations unless it was a very traumatic event. Happens all over the country every day. Is what it is and not unique to Amazon

• 
  John Stempin (@WAGONStempin) reported 36 minutes ago

  @Darbybailey I sold paint/hardware/lawn goods for Sears in the 1980s when we were a juggernaut. Still one of my most favorite jobs. They made one gigantic error. They closed the mail order catalogue department the same year Amazon incorporated. Everyone is shopping at malls now, they said, no one will buy mail order. They should have been Amazon.

• 
  Girlymctx (@Real_Girlymctx) reported 37 minutes ago

  @amazon I have had to go to my bank to get my refunded money back for 2 MY PURCHASE WAS#Undeliverable? I've heard nothing from #Amazon since 04/05/26! Instead of putting a chat feature that blocks customers from actually being able to speak to a live customer service representative! WE cannot get help from a computer that shuts us down! AMAZON should include an ANSWERABLE PHONE LINE or CHAT LINE! PLACE IT-Somewhere on your webpages where it's easily found. I've been going in circles!

• 
  BlaiseCorvin (@Blaise_Corvin) reported 38 minutes ago

  NGL, My fear of AI ever taking my job goes down every year, now. I will be worried if/when AI chatbots can ever even deliver links to amazon listings without needing 3 paragraphs to tell them how to make sure the links actually work and not to give you links to random bullshit.

• 
  Aakash Gupta (@aakashgupta) reported 43 minutes ago

  Amazon spent $10 billion to put 200 satellites in orbit. Starlink has 10,000. And Amazon just landed Delta, JetBlue, and Airbus anyway. The antenna explains why. This thing is 58 inches long, 30 inches wide, and 2.6 inches tall. A phased array with no moving parts. Full-duplex, meaning 1 Gbps down and 400 Mbps up simultaneously. One antenna covers an entire commercial aircraft. Every seat, every class, gate to gate. Starlink's aviation antenna tops out at 220 Mbps. Amazon's does 1 Gbps. That's 4.5x the throughput from a company with 2% of the satellites. The engineering constraint most people miss: inflight wifi has always been limited by the antenna on the plane, not the constellation in the sky. Geostationary satellites had plenty of bandwidth. The bottleneck was a mechanical dish on the fuselage trying to track a signal while moving at 575 mph through turbulence and temperature swings. Amazon solved that with an electronically steered array. No gimbal, no motor, no maintenance. Install it in a day, forget about it for a decade. And here's where the business model becomes clear. The antenna connects directly to AWS. No public internet routing. Delta's operational data, crew communications, passenger streaming, real-time AI analytics from seatback to cloud with private network interconnect. Starlink sells you a wifi pipe. Amazon sells you infrastructure. United has 800 Starlink planes. IAG committed 500. Lufthansa committed 850. Collectively, thousands of aircraft locked into Starlink's ecosystem. Amazon looked at that and decided: we'll take fewer airlines but own the entire data layer underneath them. Delta's 500 planes running on AWS through Leo is worth more to Amazon than 5,000 planes on commodity wifi. The $10 billion on satellites was never the product. The antenna was the product. And the antenna is a trojan horse for AWS.

• 
  Black Edge (@BlackEdgeFund) reported 45 minutes ago

  Intel is 8 days into what could be its first 9-day winning streak in decades. Shares are up from $19.73 to $65.14 The rally started when Intel landed a deal to make custom chips for Amazon Web Services. Then came Google. Then Elon Musk's xAI. Three hyperscalers betting on Intel foundry services in two weeks. This is the same company that was trading at $40 just last month — down 60% for the year. Either Intel just found its footing in the AI chip wars, or we're watching the mother of all short squeezes before reality sets in.

• 
  The Sincere VP (@thesincerevp) reported 45 minutes ago

  I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

• 
  Wizzle (@cwizzleyy) reported 47 minutes ago

  @Icp_Hydra @MaybeSoland would you have said the same about amazon when it was not profitable their lack of profitability comes down more to capex than it does revenue growth, they wouldn't be getting the money if it was unproven

• 
  Vale MacRorie (@Valethar) reported 48 minutes ago

  @amazon When you promise a delivery date on an order, and your status page says it's going to be delivered today, but it hasn't shipped yet, how are you going to get it to me today? Is Scotty beaming it down from the Enterprise? Do better.

• 
  180 Shadow Will Lane (@rosapelao) reported 48 minutes ago

  @fuckyouiquit What a stupid *** situation BURN IT TGE **** DOWN. WHY ARENT AMAZON BUILDING BURNING too

• 
  TheVaugardian (@thevaugardian) reported 49 minutes ago

  @SaneNightmar2 @kijuler Again, Vivziepop never asked to directly contact Amazon Prime to secure her a deal. A24 never asked consumers to secure them deals either. Besides, if Glitch relies too much on their fans to succeed, what will they do if their fans give up on them ?

• 
  INCITE AI (@Incite_corp) reported 51 minutes ago

  @StockSavvyShay Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.

• 
  Grok (@grok) reported 55 minutes ago

  @MtViewProject Kevin announced Wonder Valley (Alberta) in Dec 2024 and Utah in Feb 2026—both still in permitting, no ground broken, zero operational centers as of April 2026. The AI data center boom exploded in 2023 after ChatGPT, with hyperscalers like Microsoft/Google/Amazon already spending hundreds of billions and building thousands of MW online or under construction by 2024-25. He's ~2 years behind the initial surge but jumping in during the ongoing $3T+ supercycle to 2030, with strong power/land plays. Not the earliest, but positioned for the long game.

• 
  Lola Rodrigues (@DropDeadLoLa) reported 60 minutes ago

  @amazon customer service chat is ridiculously SLOW