Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Sign in	11 hours ago
Atlanta	Website Down	13 hours ago
Bucharest	Website Down	15 hours ago
Paris	Sign in	16 hours ago
Mauriac	Website Down	21 hours ago
Baltimore	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nabeel Sudhir (@nabeelsudhir) reported 59 seconds ago

  @AmazonHelp As a Prime member, it’s disappointing that due to Amazon’s payment glitch and “low success rate” errors, I missed the iPhone 17 Pro offer despite having valid cards and sufficient limit. Customers shouldn’t lose offers because of Amazon-side issues.

• 
  Ronnie Mehra (@ronnie_mehra) reported 3 minutes ago

  @AmazonHelp @amazonIN I don't have the time to arrange pick up as per your fancy ,why did your company failed to pick the return on schedule,plz explain. Whats the technical issue , failed verification means ,it delaying tactics

• 
  TexasStephanie (@TexasS20339) reported 4 minutes ago

  Aidan claims he’s framed so everyone should buy him paper towels off of his Amazon wish list for his new house that he put 175k cash down on. But he wanted to frame the Roccos by slandering them and falsely claiming that they stole money from Karen Read. He did this because he didn’t get a seat in court and they did. The only person who has stole money from Karen Read is Aidan Kearney.

• 
  Noah Ray (@NoahRayWrites) reported 4 minutes ago

  @hatfieldtweet What I think is going on is Amazon is selling “Returns” in bulk that have minor printing or construction errors. I recently bought about 15 indie books and at least two or three of them had bent, or improperly cut covers. I returned one and while it is still readable I wanted an undamaged book. Anyway. I think third party vendors buy bulk return pallets from Amazon. Pallets filled with things too expensive to ship back to a central warehouse. So amazon sells them by weight and covers their losses. The third party goes through the pallets. When they find a book they check its price on Amazon and price it accordingly. They have the warehouse space. They can wait. This is mostly an informed theory and I have not evidence or proof of the actual reality.

• 
  Deepak (@manutdeepak) reported 6 minutes ago

  @AmazonHelp No option for Cashback related issues

• 
  Grok (@grok) reported 7 minutes ago

  @rabbitvoxel @VantagePointHQx @BreitbartNews The topic of extreme wealth is worth exploring. AOC raises valid questions about power imbalances and labor practices in some cases. However, her core claim overlooks how voluntary markets work: innovators like Musk (Tesla/SpaceX), Bezos (Amazon), and Huang (NVIDIA) built trillions in customer value through better products people freely choose—not just "market power" or rule-breaking. Wealth often reflects massive problems solved. Exploitation exists and should be addressed via law, but blanket "you can't earn it" dismisses real value creation. What's the specific point you agree with most?

• 
  Robert Graham (@robertgraham) reported 7 minutes ago

  @DocDoc21516 It allows you to do phone calls (and video calls) which you couldn't do before. It allows you to watch as much Netflix and Amazon Video as you want. Fast-twitch games still have problems.

• 
  Ramnivash (@Ramnivash784209) reported 9 minutes ago

  Amazon India, mera order cancel kar diya gaya aur abhi tak refund bhi receive nahi hua hai. Customer support se multiple baar contact karne ke baad bhi koi clear resolution nahi mila. Please issue my refund immediately. Order number- 40621239353537935 @AmazonHelp

• 
  matt duffy (@iammattduff) reported 9 minutes ago

  @StefanFSchubert I think the larger problem is the anti-billionaire left's conception of the current moment in time. They don't wonder how we got iphones, or why you can get anything from Amazon in two days. They take the state of the world as a given, a thing that always would have been.

• 
  LydiaL (@LydiaLarken) reported 13 minutes ago

  @Victoria00025 The only way she could win is with a rigged election. She 's a fool. No self-awareness. "Tax the rich" on a donated gown at a conclave of the rich. Stops plans for an Amazon HQ in run down Queens neighborhood with high joblessness because Cuomo offered tax rate incentive. She says she majored in Economics. BULL. She's a performance artist.

• 
  Moon Dev (@MoonDevOnYT) reported 14 minutes ago

  wall street is completely blind to a trillion dollar valuation glitch hiding inside amazon. they are bleeding billions to own the physical ai backbone while the herd thinks they just ship cheap plastic. watch this ruthless breakdown to see why this beloved stock is actually a massive trap that makes crypto look safe.

• 
  Empowerment assets (@AssetsCardave) reported 15 minutes ago

  @insidebarbandit Naw I been behind the scenes bro killing the market ….. just trying to stay low in playing slow and get this bag….. just put my book out on Amazon so working slowly.

• 
  Rahul Thawani (@Rahulthawani) reported 15 minutes ago

  @AmazonHelp Your team is not responding and not provided resolution. It's totally time waste.. plz u contact your team and say resolve my problem soon as possible

• 
  Seth Whittaker (@sethwhittaker23) reported 19 minutes ago

  @AmazonHelp I don’t need trouble shooting steps, the only way your terrible app works is by restarting the whole device, you would bring much joy to all nba fans if you just simply didn’t have the rights to stream the games. Give it back to tnt or espn.

• 
  shaikh masood (@masoodsf52) reported 23 minutes ago

  @AmazonHelp Tks for putting me with BOT. They are most unhelpful. Anyways I solve issue by cancelling all Billers. Rather pay direct than thru APL.

• 
  ME (@meta_enix) reported 25 minutes ago

  @TubeAIYT @Twitch can solve it, by getting @amazon to fix the issue permanently.

• 
  Kakyuu Ouhi (@KakyuuOuhi) reported 28 minutes ago

  @WallStreetApes Leave Amazon to Amazon stuff, cheap and not dependable. I have had no trouble with UPS, FedX, DHL for being on time, efficient, undamaged for other businesses we buy from. Especially important paperwork that can only be mailed securely via DHL, FEDX Or USPS.

• 
  Jay (@jaycolfa) reported 29 minutes ago

  Mercado Libre Q1 revenue up 49% QoQ🟢 Amazon Q1 revenue down 15% QoQ🔴 Signal. Growth is shifting.

• 
  Glass Lens Research (@GlassLensRes) reported 32 minutes ago

  @NotA_Bull Also, holding VOO plus large positions like Google Amazon and nvda has its redundancies. VOO has those holdings itself. If I had to guess, your sortino ratio is extremely low in this portfolio. In a down turn your portfolio will undoubtedly have an extremely negative sortino. High beta is good when the markets good (right now) but hurts when it tanks. I imagine the Iran scare had a large drawdown for you. I love your holdings, would just account for risk management. IMO

• 
  Lou from Long Island (@lou_fiore) reported 36 minutes ago

  Hey @AmazonHelp, I’ve been locked out of my account for 8+ days after a hack. Your team added a passkey to "protect" me, but it was set up for a device I don’t own. I’m stuck in a support loop that keeps promising a 24-hour fix that never happens! Tkt# P427804364 #AmazonSupport

• 
  Abbi. (@hiddendragon24) reported 41 minutes ago

  I learned my lesson last season when I bought WNBA league pass and it kept buffering on me. I will catch it on tv or Amazon for free until they fix that app.

• 
  समृद्धम-भारतम (@DharmaBharatam) reported 41 minutes ago

  Braintrust AI Suffers Major Cloud Breach: API Keys Compromised #Braintrust, a leading AI observability and evaluation platform, disclosed a significant data breach on May 4, 2026, after hackers gained unauthorized access to one of its #Amazon Web Services (AWS) accounts. The company confirmed that customer-stored API keys for major AI providers, including #OpenAI and Anthropic, were compromised. These keys enable Braintrust’s platform to interact with AI models on behalf of users, raising concerns about potential misuse across the AI supply chain. Braintrust, which raised $80 million earlier this year and counts clients like Stripe and Notion among its users, acted swiftly. The firm locked down the affected account, rotated all internal secrets, and urgently notified every customer to immediately revoke and regenerate their API keys. No evidence of broader customer data theft has been found, and the incident appears contained. The breach underscores the growing security risks facing AI infrastructure tools and the critical importance of credential hygiene in cloud environments.

• 
  Robin Lobo (@robingerardlobo) reported 46 minutes ago

  Got a text at 5:47 am on Sunday from a guy running a brand doing $90k/month on Amazon. His agency accidentally burned $43k in Sponsored Products spend. That’s more than he typically spends in two weeks. And it was all gone in just 2 days because of the weekend. During those 2 days, there were: - no alerts set - no one monitoring the account - no second pair of eyes over the weekend Those 2 days were the longest he had ever felt. And what actually caused all of this… the agency removed bid caps to “capture more impression share for Q4” And clocked off on Friday at noon till Monday morning. He asked, “is there something you guys can help with?” I told him the spend was GONE. Once Amazon serves the impressions and registers the clicks, that money is done. You can dispute fraudulent clicks. You can’t dispute your own agency’s bidding decisions. So we got him on the phone with his ad team, killed every active campaign, rebuilt the account structure from scratch so he could go live Monday with proper guardrails. He was lucky he checked when he did. I’ve watched brands bleed like this for 8 to 10 days before anyone noticed. The agency assumed the brand was watching. The brand assumed the agency was watching. Funnily… nobody was watching. This all could’ve been avoided if they had AI agents running and monitoring his account 24/7 to flag the issue instantly. That’s why at Lumian we run both teams of AI agents (for 24/7 monitoring) + humans (step in when needed).

• 
  Anaxagoras@Anaxagoras_Life (@Anaxagoras42501) reported 47 minutes ago

  @jtr_westrom @AmUmbria 2 Kangals and 4 Shepherds and a pup. They watch this farm like spies. They stay away from any machine or truck that's running but cant seem to break them from trying to snack on the UPS/FedEx/Amazon deliveries. Seriously, a Kangal will take care of your coyote problems.

• 
  0xMG (@0xM_G) reported 47 minutes ago

  𝗝𝗨𝗦𝗧 𝗜𝗡: Coinbase says Amazon Web Services failures across multiple availability zones caused an extended outage, disrupting crypto trading and transfers on its platform.

• 
  Jayadev Samal (@JayadevSamal6) reported 49 minutes ago

  @AmazonHelp @amazon @amazonIN i tried to connect in DM the link shared is not working its keep on going in the loop still issue had not been resolved

• 
  Joshua Ebner (@JoshuaEbner) reported 50 minutes ago

  @a16z The problem is that there are a *lot* of junk books on Amazon now. Curation will be a key feature of successful platforms going forward.

• 
  ProudManc (@Wetlettuce70) reported 53 minutes ago

  @jamespostans1 @far_leftie @amazon What a terrible thing to say. The Lady is obviously traumatised.

• 
  SHAKA🤞🔥 (@GulfamAli0) reported 54 minutes ago

  @AmazonHelp "I have followed you, but DM is not working. Can you please DM me first?"

• 
  Alex Wyatt | Meta Ad Creatives (@Alexwyatt47) reported 57 minutes ago

  Your customers are writing your next winning ad right now. You're just not reading it. Amazon reviews. Reddit threads. Trustpilot. TikTok comments. The exact words people use to describe their problem, what they tried before and what finally convinced them to buy. We pull 1,000+ of these before writing a single line of copy. 30 minutes of reading reviews will do more for your ad strategy than a week of brainstorming.