Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
San Angelo	Website Down	3 hours ago
Anglet	Website Down	4 hours ago
Lakeville	Sign in	6 hours ago
Dallas	Errors	10 hours ago
Brisbane	Sign in	14 hours ago
Sacramento	Errors	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAHUL RATHORE (@Rahul_Rathore__) reported 7 minutes ago

  Paid ₹9,858 for smart glasses on Amazon India. Delivered 31 March. Return was requested but blocked due to system/address issue. Seller is refusing support and refund still unresolved. Multiple support contacts failed. Need urgent escalation please @AmazonHub @AmazonHelp

• 
  Leisha (@LoneStarChica) reported 9 minutes ago

  🚨AMAZON DRIVER RUNS OVER FAMILY DOG AND LEAVES HER TO DIE On April 21st at 4:56PM, an Amazon delivery driver in Benson, NC ignored clear instructions, entered a private driveway, and ran over Sadie, a beloved dog owned by Marshall and Valerie Chavis. The driver did not stop, did not check on her, and did not notify the family. Within minutes, Sadie was rushed to the vet with catastrophic injuries, including severe brain trauma and fractures to her C1 and C2 vertebrae. She is alive, but barely, and now fighting for her life. In Valerie’s words: “Immediately upon impact Sadie ran to the front porch as a dog does when they have been hit. She was urinating uncontrollably, trying to stand and repeatedly falling over, her left eye bulging out of her head, both of her eyes bouncing back and forth rapidly, both pupils dilated, and visible bruising and abrasions on the left side of her body from impact. I immediately knew her injuries were severe.” The Chavis family had done everything right. A clearly marked package drop box at the road. Posted signage. No Trespassing notices. Explicit delivery instructions. Carriers like FedEx and UPS follow these directions without issue. Amazon drivers have repeatedly ignored them. Now, instead of taking responsibility, Amazon is refusing to step up. The company is demanding the family pay thousands of dollars out of pocket for emergency, life saving care, with only the possibility of partial reimbursement later. This is negligence. This is unacceptable. And it cannot be ignored. AMAZON NEEDS TO #SaveSadie. Share this and demand that Amazon take responsibility and change its practices before another family suffers the same devastation. @amazon

• 
  Aksharesh (@Aksharesh7) reported 11 minutes ago

  @AmazonHelp @AmazonHelp I have already connected with your team multiple times via chat, but the issue is still not resolved. Despite assurances, the pickup has not been completed and the delivery agent falsely marked "door locked" after ignoring my calls. This has caused unnecessary delay.

• 
  Naveen (@Naveen9206) reported 12 minutes ago

  @AmazonHelp Link is not working.

• 
  seshagiri rao Kodavati (@seshagirir32587) reported 18 minutes ago

  @amazon @amazonIN delivery boy also told he was given as he rec'd. what if we buy costly order through Amazon. pl try to solve the issue with your team . the link was showing only ordered and delivered . hoping a clear answer from amazon.why the delivery team so irresponsible

• 
  HRsteel (@JGisSatoshi) reported 20 minutes ago

  @CliffMorning @MW4Liberty All monopolies in the real world rely on force of Govt (e.g., utility companies). Eliminate the initiation of force by Govt and you eliminate the problem. Nobody has to shop at Walmart or use Amazon. Nobody has to buy an iPhone.

• 
  Scribblenauts (@backgroundspac2) reported 21 minutes ago

  @Steve_Cleave @imtemzy lol that’s not the problem also amazon doesn’t need black leads lol

• 
  Dharen der (@dharen_der) reported 21 minutes ago

  @AmazonHelp I already try 5 times just try to solved my problem i want my refund take your good back. In last they cut the call no one is halping your can check the order details if u want .

• 
  OMG_NATION007 (@OMG_NATION007) reported 22 minutes ago

  @AmazonHelp Kindly issue another one, but inform BEFORE doing so.

• 
  vee (@_vernonjames) reported 25 minutes ago

  @ThomasSowell Jezza Corbyn's brother. This was actually in a London Amazon Fresh store where there's no checkouts at all. They have all since shut down now and I believe turned into whole foods stores.

• 
  Akintola Steve (@Akintola_steve) reported 29 minutes ago

  There is another problem. A single point of failure. PayCore ran on one machine. When Amazon Web Services had an outage, PayCore went down for 47 minutes. All because everything depended on one server.

• 
  Siddu Malle (@SMalle83348) reported 30 minutes ago

  @amazonIN @amazon Service was worst I have ordered in Amazon the delivery agent called me but no response they kept the order hold we are unable to access. Them again this was happening from 2 days and my last order also same problem it will returned to seller

• 
  Divya Chaudhary (@divychd) reported 31 minutes ago

  @AmazonHelp @AmazonHelp Its been 4 days now. Still no resolution received. Very disappointed. Are you guys doing anything on my issue

• 
  Shalini Goyal (@goyalshaliniuk) reported 32 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Greg Lepkoff (@glepkoff127) reported 32 minutes ago

  amazon killed commingled inventory on march 31, 2026. every unit now needs its own fnsku label. no more shared upc pooling without brand registry. brands without brand registry are getting hit with $0.55 per unit in fees, or shipments blocked outright. your chinese factory needs to apply unique thermal labels correctly before the container closes. if your factory is still printing generic upcs, your next shipment is already a problem. this looks like an amazon problem. it lives in your supply chain. fix it upstream or pay for it downstream.

• 
  Dolapo (@Oxdolapo) reported 39 minutes ago

  Let’s slow this down for a second. You pay Netflix, Amazon, Prime video, Hotstar Then you spend hours watching. That watch time increases the platform’s value. That value attracts advertisers. Advertisers pay the platform. The platform profits. Now read that again carefully. Because in that entire chain… the only person who doesn’t get paid is the one actually watching...and guess what that's you🫵

• 
  PP 🔆 (@ppatil0123) reported 42 minutes ago

  Facing repeated delivery issues with @AmazonIndia. Today, a delivery agent refused doorstep delivery, asked me to collect 5 km away, and threatened cancellation. This is unacceptable. Order ID: 408-9818516-4741933. Request urgent action. @AmazonHelp

• 
  Rexha 🐸 (@RexhaRexhaRexha) reported 44 minutes ago

  Sophie Rain breaks down why she prefers fake jewelry despite making $100 million dollars. Jack: "I'm assuming that's not fake gold" Sophie: "No it is, everything is from amazon" "The only real piece I have is like $120 bucks" Jack: "That is actually so real, no one would assume you are wearing fake jewelry. So you can just get away with it, just buy all fake and everyone would assume its real" Sophie: "I don't believe in buying real jewelry like that just because I also lose jewelry like no tomorrow, like this is not going to exist next week, I am just going to misplace it and lose it."

• 
  Hazeezet (@hazeezet) reported 45 minutes ago

  AI developer tools tier list: S Tier: Claude, Cursor A Tier: GitHub Copilot, ChatGPT B Tier: Gemini, Codeium C Tier: Amazon CodeWhisperer Fight in the replies. I have strong opinions and I'm not backing down. 🏆🤖

• 
  mobileyog (@mobileyog) reported 46 minutes ago

  @AmazonHelp This link is not working. Can you DM me , I can provide ticket numbers and additional details. If you are trying to redirect me to your help via chat then I really don't think it will help. Already spent enough time to explain issue to them. Please escalate to next level.

• 
  Romano Roth (@RomanoRoth) reported 46 minutes ago

  Amazon mandated 80% AI coding adoption in late 2025. Four months later: a 13-hour outage. 6.3 million lost orders. 99% drop across N. America. The internal briefing called it "high blast radius" linked to "Gen-AI assisted changes." 4/7

• 
  Eugene Ostroukhov (@eeuoss) reported 46 minutes ago

  @lemire Main problem with x86 had always been lack of customization. You let another company control your roadmap. With Graviton Amazon gets to prioritize what their teams need.

• 
  Tio Frank (@tiofrankoficial) reported 47 minutes ago

  @elgat1to @Lachlan56011886 @TeyTeysoBOUGIE It was possible to make good fighting/flying scenes in Superman&Lois and with a considering low budget, with a little effort and dedication Amazon can deliver a decent live action. Money isn't a issue.

• 
  Full Circle Trader (@rohit_dwd32) reported 47 minutes ago

  Hello Amazon India, now I can see the effects of your mass layoffs. I ordered an NCERT science book of grade 8th, your seller sent grade 6th. I'm trying to return the product but your app is not letting me to and unfortunately there's no human to talk to. Attached images for your reference and video what problem I'm facing while returning the item from app. @amazonIN @amazon @jagograhakjago

• 
  Chuck Northup (@chuck_northup) reported 48 minutes ago

  @Notwokenow @KYGOP No one who works for Amazon in KY speaks English, so when will America stop being China's warehouse and restart manufacturing of our own products again? Illegal immigration isn't our only problem, and legal immigration may be a bigger problem. The question we should be asking is whether we are past the point of fixing our immigration system. It starts with mandatory assimilation, and they speak English.

• 
  just chill 🌟 (@sree3269) reported 52 minutes ago

  @venky4a @AmazonHelp Avoid high value products from Amazon. I bought AC with free installation. But company denied free installation. I wanted to return but they denied. Same problem I have faced.I have to reach them thru multiple channels.Since then I have decided not to buy high value products

• 
  Erandy (@Erandy75448637) reported 52 minutes ago

  @BarronTNews_ WE’RE SICK OF THIS! NEED MARTIAL LAW! SOMALIAN CORRUPTION, ILLEGAL ALIEN VIOLENCE AGAINST USA CITIZENS! TALK NOT ENOUGH! DUPLICATE EL SALVADOR’S CECOT. SHUT THIS SH** DOWN NOW#RAPTURE The Rescue Band WORLDWIDE! NEW RELEASE “DON’T YOU LET GO” Apple, Spotify, iTunes, Amazon & more!

• 
  Farprime (@Farprime94) reported 53 minutes ago

  @amazonIN @AmazonHelp @royalenfield Issue with Hunter 350 order cancellation. Order: 16-Apr Cancel req: 18-Apr Seller (BANJARAHILLS) not responding Amazon CS says they can’t help. Unacceptable. Please resolve ASAP

• 
  ANKUSH GUPTA (@ankush_tcs) reported 54 minutes ago

  @AmazonHelp ITS HIGH TIME THAT YOU TESM SHOULD TAKE ACCOUNTANILITY OF THE PROBLEM

• 
  Vishwajeet singh (@vishwajeet_143) reported 59 minutes ago

  @AmazonHelp That link is not working, not getting any option to connect with your customer care team