Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (31%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Weaverville	Errors	6 hours ago
Charlotte	Website Down	10 hours ago
Panama City Beach	Errors	15 hours ago
Paris	Website Down	19 hours ago
Belfort	Website Down	24 hours ago
Bordeaux	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fofer (@foferxxx) reported 5 minutes ago

  @Vincentt1987 To be fair, a Disney+ login is just for watching TV and movies, can’t be abused with additional purchases or rentals. Whereas an Amazon login allows the user to make actual purchases, both digital and physical. Big difference in overall risk assessment.

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  lars (@larsthemanWI) reported 5 minutes ago

  @annbauerwriter I feel anxious when am running out of Polar raspberry lime seltzer. I get 18 count flats from Amazon. I think the problem is processed foods and sugar.

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  Praavin 🇮🇳 (@pravin_looks) reported 8 minutes ago

  @amazon after 5 days of delivery date still My Medicine tablet not delivered,customer care said package lost in transit but still no update, communication, email, no sms this is the service of Amazon ? In emergency I ordered medicine but I face this issue. ID- 404-2248078-4812365

• 
  Marcos Gomes (@O95513824) reported 11 minutes ago

  @mvanhorn @bot @SpaceXAI I live abroad, my elderly parents are separate and live by themselves so I have to manage their bills, medical appointments, call an Uber, fix the computer, order from Amazon, it's a lot and often I get lost. I provided all the data and created a bot to manage everything.

• 
  JatinSharma (@jatinsharma_29) reported 12 minutes ago

  @AmazonHelp @lilifimfonseca @AmazonHelp hello. My issue is still not resolved its been 2 months. I have called amazon 100 time via cell phone and i have done 50 mails. 20 tweets. Issue is still not resolved. Amazon is giving me deadline after deadline. Can you guys please take this serious

• 
  Jet (@Jet_Limit1) reported 14 minutes ago

  if you are currently typing a comment in r/competitivewow STOP! I have installed a malware virus on the reddit servers that will instantly shut down your computer and cue a bar of soap and tube of toothpaste amazon delivery to your house

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  SUPER DEPLORABLE ULTRA ☢️ NUCLEAR ☢️ KING MAGA Mat (@UltraMAGAMat) reported 14 minutes ago

  @AmazonHelp Fix your system. That's how you can help.

• 
  Alan Dell (@agent000seven) reported 15 minutes ago

  @MarieIsabellaB I'm still recovering from attempting to load music onto 2 'quality' MP3 players I ordered from Amazon. AI couldn't help, either. The second unit was a replacement. Same problem. I returned both players and got a cheaper unit and it loaded exactly the way the others should have.

• 
  Shilpi Dudani | AVA INC (@shilpidudani) reported 18 minutes ago

  You changed one colour variation and the whole family broke. Here is the exact order I fix it in, and the step everyone skips. 👇 This is the most common catalog mistake I see, and Amazon gives you no warning before it happens. You edit the variation theme on a child, or change a value the parent was using to hold the family together. Nothing warns you. The family just splits. The order matters more than the fix. 1. Fix the parent first. Not the children. 2. Wait 24 hours. This is the step everyone skips, and skipping it is why the second attempt fails too. 3. Then rebuild the parent to child relationship. 4. Check the reviews and ranking history have followed. Sometimes they lag. Three fields do nearly all the damage. Parentage level, parent SKU, and variation theme. If you are touching any of those on a live family, do it deliberately, one at a time. A split family costs you the reviews and ranking history of every child in it. That is why it hurts so much more than one listing going down. Which of the three caught you out? Parentage, parent SKU, or variation theme?

• 
  Carmen Cook (@Carmen_Cook) reported 19 minutes ago

  The Alexa for Shopping pop up that @amazon has added is SUPER annoying and apparently you can't disable it. Even when I close it out, it pops back up. So...my solution is that I will not buy anything it pops up for. You really should fix this @amazonhelp. EVERYONE HATES it.

• 
  Lumen (@lumenxbt) reported 19 minutes ago

  Ten million people have watched an MIT professor teach a probability course whose Lecture 1 example is literally two rolls of a four-sided die. Almost none have written down the three axioms that follow. He filmed the lecture once in the fall of 2010 and it has been on OpenCourseWare ever since. Quant funds pay entry-level analysts $250,000 a year to memorize a diluted version of what he covered in 44 minutes for free. His name is John Tsitsiklis. He is a professor at MIT and one of the two authors of "Introduction to Probability," the textbook every quant fund on Wall Street uses to interview candidates. The 44-minute clip in this video is Lecture 1 of MIT 6.041 Probabilistic Systems Analysis, filmed at MIT in the fall of 2010. The whole framework fits on three lines. Probabilities are numbers that are never negative. The probability of all possible outcomes together equals exactly one. The probability of two events that cannot happen together is the sum of their individual probabilities. That is it. Every casino, every insurance premium, every weather forecast, every poker AI, and every neural network on earth is built on those three lines. "Probability is common sense reduced to calculation." That is Pierre-Simon Laplace writing in 1814. Tsitsiklis returns to the same idea across the entire course. Almost no adult buying a scratcher at a gas station has ever asked which sample space they are actually paying for. Every quant fund on Wall Street pays $250,000 a year to memorize the same three axioms Tsitsiklis derives on the board. Every state lottery in America is priced against the exact ignorance he spends 44 minutes trying to fix. The lecture is free on MIT OpenCourseWare. The textbook is under sixty dollars on Amazon. Almost none of the millions who watched have ever written the three axioms above the notes on their next bet. The math is free. The willingness to actually apply the three lines before your next lottery ticket, insurance renewal, or portfolio rebalance is the entire edge.

• 
  ozzy ✦ (@jimmyapologist) reported 22 minutes ago

  wait give me a second i don’t have my hulu login and i also don’t have $4 for amazon prime

• 
  S Dinde (@SampatDinde) reported 25 minutes ago

  @AmazonHelp @amazonIN Received refund for this quality issue. Thank you for your exceptional customer service.

• 
  AHEvangylene (@AH_Evangylene) reported 26 minutes ago

  @iamjshep3 @Dwhatevur Considering that twitch still isn't profitable I ain't surprised. Just waiting for them to finally give up and add a full on 18+ section to try and milk as much money till amazon realizes and shuts it down.

• 
  Dallin D. (@SellersCounsel) reported 26 minutes ago

  @TiredBambooLaw @YenShyangTseng @legalstufff Yall are reasonable and I think understood my intent but here was my perspective Justin nailed the two scam descriptions. My only addition would be that oftentimes the phishing doesn’t pose well as the Amazon storefront but all they need is for you to put your login info on the first click and they’ve won. That’s not relevant to requesting a call, but here’s where that comes in The original interaction I had from this was an unsolicited request from a teacher, and when I clicked on their list, the first item was a $500 cricut maker. Totally valid request for a classroom but more than I’m just going to send without some established trust Zoom was a dumb idea when I should’ve just suggested using x messages but I was just typing away as usual I don’t feel like my position was different from anyone else really but it’s just gotten twisted into lots of weird and nasty ideas which is unfortunate

• 
  Tomas/T.J./Kutty🙏🏽南無阿彌陀佛 (@Kleen_Kut_T) reported 28 minutes ago

  @BeardMonkeyBTC Her website was nuked, last I looked, but that’s good to know. Thought I was gonna have to hunt down a copy of her book (though I’m sure that’s worth doing, before Amazon AI buys them up & destroys them)

• 
  TJW (@TJW2024) reported 31 minutes ago

  @mitchellvii Her first act was to have Amazon back out of building a distribution center in, I believe, Brooklyn. Amazon was finishing up talks with the city council and decided they didn't want to be involved in a PR issue with the newly elected Representative. It cost the city 6,000 jobs at $19-$20, if memory serves.

• 
  mai (@etnowt) reported 31 minutes ago

  @pleuvoiraverse Thats a whole amazon forest down there

• 
  LB. (@lea_banks95) reported 32 minutes ago

  @sydneyapologist @mariaria14 @luna_moon_emoji Yeah so explain Siri popping up even when no one said anything remotely close to hey siri. Didn’t Amazon or Google just get in trouble for this exact thing?

• 
  Joseph Carlson (@joecarlsonshow) reported 35 minutes ago

  @NordicAlphaHQ @ChrisCamillo When I read more about the loan issue I came to the conclusion it’s heavily exaggerated as a problem. There’s no reason to treat something as income when it’s not income. When you earn a paycheck from a job you have no obligation to pay it back. When you take out a loan you are required to pay it back and you’re charged for the time you have not paid it back. And if loans were such an easy loophole to avoid taxes, why is Jeff Bezos selling so much Amazon stock? Why not just take out more and more loans? Well, because he doesn’t want to have to pay interest and he doesn’t want to have to pay it back. Eventually if you want to fully realize the gain of your investment you will have to sell and pay taxes.

• 
  Squirrel Hand LLP (@Squirrel_Hand) reported 36 minutes ago

  You meet people who can seemingly eat gigantic amounts of food and stay skinny/lean. You meet people who seem to spend lots of money but manage to save & invest a lot of money. I think these are similar types. Ingest calories & spend money socially, in visible ways; but otherwise they do very little eating/spending It's the girl who will scarf down four slices of pizza at the end of the night out. It's the dude who picks up the dinner/drinks tab for the group and gets friends nice gifts but has a fat Vanguard brokerage account and doesn't even have an Amazon prime membership. Most people's caloric consumption and financial expenditures happen in private, that's where they do the most harm to themselves

• 
  nikhil walvekar (@walvekarnikhil) reported 37 minutes ago

  @AmazonHelp @pandityogesh If people have to reach out on social platforms that means your support is not able to address such issues.

• 
  JatinSharma (@jatinsharma_29) reported 40 minutes ago

  @AmazonHelp @LoboMarunge @AmazonHelp hello, i have done more than 100 calls to amazon. Also did 50 mails and 20 tweets. Still amazon is not able to solve my problem. Its been 2 month literally and i havent received the refund. I am tired of contacting amazon

• 
  Elaine M 🇬🇧 👑 (@morningstar246) reported 47 minutes ago

  @Marly21036678 @YouTube You can report it on Amazon. There’s a section when you open the book where you can put your reason why there’s a problem with the book.

• 
  Accidental Martian (@Bz370708245542B) reported 48 minutes ago

  @SGTWipper1Each Buy a plug in interface on Amazon. $ 45 Download software to your phone. Bluetooth. Easy Peasy. Fix it yourself. Grow up.

• 
  ChristianInAmerica (@tellmeurdreams) reported 50 minutes ago

  @JNSports1 @MarlonEveringt1 @ChrisEubankJr It’s literally his job to be in shape for 12 rounds. He’s not working in an Amazon warehouse 12 hours a day and boxing part-time. Actually if he was doing manual labor for 12 hours a day he’d probably be in a lot better shape.

• 
  Jim Mathews (@jimvmathews76) reported 52 minutes ago

  @AmazonHelp He said I should contact customer care if I had an issue with the product. I talked to an agent who said since I accepted the open box delivery he can't do anything about the tampered box. He can help only if the product is damaged. The HDD could have malicious code on it.

• 
  Ahmad Ali (@ToniAlcazakdzn) reported 53 minutes ago

  n8n + AI agents: 2.37.0 runs agent scheduled tasks in the timezone they were authored in (not the server TZ). Process: author US Amazon digests as America/New_York so 8am means seller morning, not UTC.

• 
  Amazon Help (@AmazonHelp) reported 53 minutes ago

  @SaichandAdari As requested earlier, kindly reach out to our Amazon Shipping Services CS via link shared earlier as this is the best way to resolve your issue. -Sumit

• 
  JioCare (@JioCare) reported 59 minutes ago

  @HemuMaurya top right corner 3) Tap on Settings on the top right corner 4) Tap on 'Signed in' as <Customer Name> 5) Tap on 'Sign out' Once logged out, kindly re-login to the app using the same credentials to enjoy the Amazon Prime Video mobile plan benefits - Priyanka (2/2)