Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/13/2026 17:00

March 13: Problems at Amazon

Amazon is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (48%)

    Errors (48%)

  2. Website Down (33%)

    Website Down (33%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAshburn Errors
United StatesSeattle Website Down
United StatesPalmetto Website Down
United StatesSanta Fe Errors
United StatesDover Errors
United StatesZeeland Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DojiCat4 DojiCat (@DojiCat4) reported

    @amazon why is #Alexa so absolutely #terrible at almost all commands

  • SincerelyMeGirl T.L. (@SincerelyMeGirl) reported

    @giveyuujiabreak Ummm,okay that is really weird. It was most likely an error on their part. Did you buy from Amazon,or B&N?

  • 0x47DF sleepy duck pond appreciator 🦆✨🏳️‍🌈 (@0x47DF) reported

    amazon might bring me some coils on wednesday so my old tank can be back in service, for now i'll fill the broken tank's filling holes with hot snot or something

  • TatyTaterTot TatyTaterTot (@TatyTaterTot) reported

    @AmazonHelp I have been on the phone with your supervisor over an hour and forty minutes and he has zero manner and it is quite uneducated about how to talk to the customers. I bought an echo show 15 and I am getting an error saying Amazon account not found.

  • AmericanBroke The Doug (@AmericanBroke) reported

    @AmazonHelp To clarify no because you didn't check the seller so what I was hoping to have for as a Christmas gift for my son I did not receive. That does not resolve the issue. Your company should be shut down for the slavery you put your warehouse workers through with **** pay

  • RohitSyal1918 Rohit Syal (@RohitSyal1918) reported

    @amazon Is your company user/customer friendly, if yes why cannot u share the acknowledgement of the ticket raised in lieu of problems faced # Timepass

  • sandbarbreak Randy Hunter (@sandbarbreak) reported

    I spent several days researching COVID and us shutting down our economy! It only makes sense if we determine who benefited! Big tech, (Amazon, Zoom, Apple, Big pharma.) It is alleged by Time magazine these people affected the outcome of election?

  • RickHam07779727 Rick Hammond (@RickHam07779727) reported

    @ToDaMoonSpyOnl1 @garyblack00 Yikes Nio is down 70% Amazon 50% Google down 40% Tesla down 70% Read and you can learn something like the rest of the irrational investors should be doing.

  • GreyFoxTrot Alex Lagetko (@GreyFoxTrot) reported

    @WholeMarsBlog @Sean_khatibi @KoguanLeo The issue is not as simple as you frame it. Amazon was not dropping 5-10% intraday when Bezos was selling. If the Board was truly independent, it would have advised Musk to find other ways to dispose of his shares so as not to cause the equivalent effect of a run on the bank.

  • 2muchignorance ZuZu (@2muchignorance) reported

    @paramountplus why do i keep getting error when trying to play movies on amazon fire tablet. Never had an issue before. Tried clearing cache, reinstalling

  • mandyh1602 sies nightmare ♿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mandyh1602) reported

    Ordered gifts off #Amazon for my husband, to be sent to the place we were spending Christmas. Gifts arrived no problem. We arrived today hubby opened his gift still all boxed up to find some parts completely broken, and other parts missing. Man do I feel like a failure of a wife

  • MLudwig11 Mark Ludwig (@MLudwig11) reported

    Bought a Barbie dolls house for my granddaughter as a Christmas present in September when it was on offer. Have stored it carefully away but on opening today found a hinge to be broken. @amazon want to charge me £70 more for a replacement. Robbing b@stards

  • AngelLotsoflove Angel (@AngelLotsoflove) reported

    What's one of your Christmas/holiday gift wishes which hasn't come true (yet)? 🎄💖 Comment down bellow (including how much shipping costs would be if there are any/if its not from your amazon list) with a link and who knows someone/a secret santa may grant your wish 🤞💞

  • straypup85 ꧁𓊈straypup85𓊉꧂ (@straypup85) reported

    Amazon is down. I'm totes crying rn.

  • gzBlitz Zilla Blitz (@gzBlitz) reported

    @cardboardpusher Yes, lots of pics on Amazon of the same issue.

  • Napocalypse Josh Josherson (@Napocalypse) reported

    @cwack_wegion @KoguanLeo Even though tesla is down more in %. The ammount lost by amazon is ridiculous. In real dollar value

  • tcharlet tcharlet (@tcharlet) reported

    @AmazonHelp @AmazonHelp Thank you, that time it worked. Please issue more training to your agents on this. I talked to someone on Chat named Pooja and someone on the phone with loud background noise and both said they could only refund the purchaser. I shouldn't have to talk to 4 agents. :(

  • ABertwhistle Agnes Actually 💉💉💉💉🌈 (@ABertwhistle) reported

    @AmazonHelp Thanks, but I reported the issue each time and yet it recurred. Three strikes and now you're out. I won't say I'll never order from Amazon again, but I won't be able to do so with confidence. I cancelled my Prime membership.

  • Gun_And_Crowbar 𝕵𝖆𝖘𝖔𝖓 𝕿𝖔𝖉𝖉 (Parody) (@Gun_And_Crowbar) reported

    @DianaOfZeus As he looked down her hand in his jacket po ket as if he were claimed by the Amazon. How interesting he thought to himself as unable to stop the slight laugh that passed his once dead lips. "Yeah, Princess Wonder Bread, it's that one." And there it was ol smug, smart *** Jason >

  • thainguyeno Thai Nguyen (@thainguyeno) reported

    @frontlinepbs can do a documentary on Amazon's issues with 3rd party sellers

  • krxstie kristie (@krxstie) reported

    the way that i just slumped down and groaned when i heard my mom tell my uncle 'kristie could walk you through on how to order on amazon!!'

  • Tom_Tooks Tom Parker (@Tom_Tooks) reported

    @AmazonHelp Hi Tyler. Thanks for getting back to me so quickly. Unfortunately if you follow the earlier thread, this has already been suggested and isn't working. Amazon do not want to help via your usual channels. Perhaps the help team are very busy, but they just close down any dialogue.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @RijurajMe2022 Sorry to know about the trouble. Amazon being a marketplace we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. 1/2 - Sandeep

  • RickHam07779727 Rick Hammond (@RickHam07779727) reported

    @ToDaMoonSpyOnl1 @garyblack00 Yikes Nio is down 70% Amazon 50% Google down 40% Tesla down 70% Read and you can learn something like the rest of the wannabe investors.

  • rosiemonstre Rosiemonstre (@rosiemonstre) reported

    @natural20 @NOW_Ireland Same issue. I just blocked the account. Had the same problem yesterday with amazon prime.

  • RickHam07779727 Rick Hammond (@RickHam07779727) reported

    @timmur_ @garyblack00 Nio down 70% Amazon down 50% Google down 40% Tesla 70% the economy is a mess and people investing today are irrational investors.

  • JamesRLandrum James Landrum (@JamesRLandrum) reported

    @Daniel80659351 @muckrakery Same Amazon van drives down my street 4 times a day, and still 1/4 deliveries end up delayed a day.

  • alexismclaren 🤦🏾‍♀️🤷🏾‍♀️ (@alexismclaren) reported

    @AmazonHelp Can you please send me a number for the Canadian customer service to speak to? There aren’t enough characters to explain my problem.

  • Quonomonna_ Quonomonna (@Quonomonna_) reported

    Search for "16tb ssd" on amazon and do whatever you can to get these fake items taken off the site. #SCAM #scammers #fraud A real 16tb ssd would be over $3,000 and there are 4-5 listed for $99 to $110 that are obvious fakes. Chop chop people. Get it done. Take 'em down.

  • dexter_mrs dexterheart (@dexter_mrs) reported

    Is @amazon #AmazonPrime trying to scam me every month? Saying my payment method needs updating, but it is the exact card I have used/expiration yr 2025 Customer Service says its bank issue,but i have no notice at all from bank by any means: phone,text,mail & bank balance is Fine