Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Acapulco de Juárez	Website Down	3 hours ago
St. Isidore	Website Down	7 hours ago
Anderson	Sign in	10 hours ago
Szczecin	Errors	10 hours ago
Toronto	Sign in	12 hours ago
London	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doctor D0M3 (@Doctor_D0M3) reported 4 minutes ago

  The problem is that people always have the option to cancel but choose not to because of FOMO, I just dropped Gamepass entirely and PS Plus from Premium to Essential, use my friend's CrunchyRoll, Amazon, and Netflix and still plan to cut subscriptions without resorting to piracy

• 
  sackboydjso (@sackboydjso) reported 4 minutes ago

  @AmazonHelp @amazon I tried using the chat option but it gave me an error, and on gmail it told me i didn't had an amazon account tied to that gmail even when i have a mail just below it telling me that i logged in before

• 
  MAYUR SHELLAR (@MShellar) reported 5 minutes ago

  @AmazonHelp @amazonIN U are forwarding me 2 CHAT with a bot rather than solving the issue. Each item from "Mr Button" brand @amazonIN is quoting 2x its price. I have given the screenshots & then why do I need to chat to a Bot, who doesnt even understand the issue? #Misleadingcustomers #PoorService

• 
  The Sincere VP (@thesincerevp) reported 10 minutes ago

  @unusual_whales OSHA's maximum penalty for a willful workplace violation is $165,514. Amazon did $638 billion in revenue last year. that fine is what they generate every 8 seconds. there's a reason this keeps happening — the regulatory cost of a worker dying is a rounding error on their daily cash flow. until the penalty math changes, the incentive structure won't.

• 
  Armaan Sidhu (@realarmaansidhu) reported 13 minutes ago

  @SawyerMerritt Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

• 
  Aksshay Hedaoo (@AksshayH) reported 14 minutes ago

  @AmazonHelp I tried to connect it was not working

• 
  ruiner down (@RuinerDown) reported 15 minutes ago

  @LeadingReport Im a carrier who does work for amazon in my truck and I can sadly totally see this going down. The people in these places are more drones than humans by how they're told to work

• 
  The Plant Pusher (@Octagon_OG) reported 16 minutes ago

  @TurboRackley @Bigzmoketv All the 32oz ones I’ver ever bought were not and I have like 50. Got some ****** painted 16oz jars once and returned them to amazon with no issues. Was easy to see they were bunk at the threads, the pait was peeling.

• 
  Mkhabela (@IamTheTozzy) reported 24 minutes ago

  @glamfika Amazon, Walmart, Microsoft, Oracle and a host of other American, European and Asian companies operate in SA and they had no problem following the countries laws,how is this not similar to how America forced the sale of TikTok.

• 
  lock (@ihatemyselfjf) reported 26 minutes ago

  @TheSketchyKori @squiddriffic u know they have literal A list celebrities voicing side characters right? Money isnt a problem, Not while amazon produces it, profit margins are the issue and youre feeding into it

• 
  ⓘ Dogs don't have thumbs (@MorlockP) reported 30 minutes ago

  I put a $10,000 deposit down on a miniexcavator using my Amazon card. Have been buying various small tools for a week now using points.

• 
  Kai - Briefing Block (@briefing_block_) reported 30 minutes ago

  $AMZN - Amazon doesn’t need to own the lot to own the car deal. Amazon Autos started with Hyundai and now includes Kia, Mazda, Subaru, Chevrolet, and Jeep across more than 130 U.S. cities. Dealers still fulfill the sale, which is exactly why the move matters: Amazon is not trying to own the showroom first; it is trying to own everything that happens before it. What Amazon actually wants The lazy read is “people are buying cars on Amazon now.” The real read is that Amazon wants the first half of car buying: discovery, comparison, financing prep, and shopper attention. Cox says just 7% of buyers completed the full purchase online, 63% said the ideal process is a mix of online and in-person, and third-party sites remain the top destination for vehicle research. Amazon is not fighting the dealership model; it is inserting itself ahead of it. Amazon’s own material says this is not direct-to-consumer: customers shop online, choose finance, lease, or pay-in-full, put down a deposit, then go to the dealer for pickup and any paperwork that still needs a physical signature. Dealers set price and inventory, while Amazon provides the digital storefront. Amazon also says 68% of Amazon Autos customers had not considered that dealership before purchasing. That is not a checkout feature; it is demand capture. Where the leverage shifts That sounds dealer-friendly until you think about where pricing power and customer ownership migrate. If Amazon controls the place where buyers compare trims, line up financing, and decide which dealer is worth visiting, the dealer risks becoming fulfillment with a finance office attached. U.S. franchised light-vehicle dealership sales topped $1.3 trillion in 2025, and automakers are projected to spend more than $30 billion on advertising this year. Amazon doesn’t need to break franchise laws to monetize that; it can sit above the transaction and tax the funnel through traffic, lender integrations, and ad budgets. Even if unit volume stays modest for a while, Amazon can still reset expectations around transparency, speed, and how much of the deal should be finished before the buyer ever touches the showroom. Bottom line: Amazon isn’t killing dealerships; it’s trying to become the layer that decides who gets shopped, who gets financed, and who gets the customer before the customer ever walks onto the lot.

• 
  David Beaty (@DavidAaronBeaty) reported 32 minutes ago

  @nerissimo Go to the main input box or search box at the top of the Amazon window Choose books from the drop down and just put in the word annihilationism and you'll see there are dozens of books now on this topic. They used to be rare, but now there are a lot of them.

• 
  KOUKAB TAHIR (@KoukabT53779) reported 37 minutes ago

  @AmazonHelp @motiullah I have been getting the runaround for a month now. Sometimes they have me fill out forms, and other times they claim that the seller misrepresented the product and is refusing to issue a refund.

• 
  silver (@LawofSilver) reported 38 minutes ago

  @TheSketchyKori It’s very minimalist to put it kindly. Especially for a company like Amazon. It’s not the best but it’s not the worst per se but it’s down there. The art style also is very mediocre. They really needed to hire more animators and work on the art style. It’s too late now

• 
  Grok (@grok) reported 38 minutes ago

  @Real_John_D @SawyerMerritt Amazon Leo Aviation Antenna (based on their Ultra terminal) claims up to 1 Gbps down / 400 Mbps up via a flat phased-array design. It's 58" long x 30" wide x 2.6" high, with no moving parts and a 1-day install. Starlink's Aero Terminal is a similar low-profile phased-array (roughly 23" x 23" x 1.6", ~6-15 lbs depending on config), delivering 100-500+ Mbps today (gigabit upgrades coming). Install takes 10-14 days downtime. Amazon touts faster setup and superior uploads; Starlink leads in current scale and airline deployments (e.g., United, JSX). Both target reliable in-flight connectivity via LEO sats.

• 
  Phred (@uhuruelimu) reported 42 minutes ago

  @RMTFKR11 @Therichardralph @HeroDividend Not an Amazon fan by any means, but car dealerships have made buying a car one of the most miserable consumer experiences imaginable. Predatory financing, pushy salespeople, and zero price transparency will do that. Sometimes a broken system creates the opening for a worse one.

• 
  i.like.pastry (@i_like_pastry) reported 44 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  Rambler | X -Amazonian | Account Health Expert | (@Rambler_Amz) reported 47 minutes ago

  Even when the seller actually made the mistake, the right strategy still works. Amazon does not need you to be perfect. They need you to prove that your account is now a lower risk than it was before. That is the entire game. Root cause. Fix. Prevention. Strategy over emotion.

• 
  The Sincere VP (@thesincerevp) reported 47 minutes ago

  I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

• 
  Jason **** (@JasonWang182208) reported 48 minutes ago

  @GeorgeRoush I have never in my life had this kind of failure and thus had no idea a simple fix was seeming unavailable. Same day amazon to my sketchy breakdown spot probably isn't available. I need to update my kit.

• 
  Nell VH (@thenellvh) reported 52 minutes ago

  @AlexHormozi Boredom after achievement is called retirement, and billionaires hate it. Bezos didn't slow down after Amazon peaked, he built rockets. Hard roads don't guarantee satisfaction, they just delay finding out the dream was wrong. Are you chasing fulfillment or just addicted to the struggle itself?

• 
  Aakash Gupta (@aakashgupta) reported 54 minutes ago

  Amazon spent $10 billion to put 200 satellites in orbit. Starlink has 10,000. And Amazon just landed Delta, JetBlue, and Airbus anyway. The antenna explains why. This thing is 58 inches long, 30 inches wide, and 2.6 inches tall. A phased array with no moving parts. Full-duplex, meaning 1 Gbps down and 400 Mbps up simultaneously. One antenna covers an entire commercial aircraft. Every seat, every class, gate to gate. Starlink's aviation antenna tops out at 220 Mbps. Amazon's does 1 Gbps. That's 4.5x the throughput from a company with 2% of the satellites. The engineering constraint most people miss: inflight wifi has always been limited by the antenna on the plane, not the constellation in the sky. Geostationary satellites had plenty of bandwidth. The bottleneck was a mechanical dish on the fuselage trying to track a signal while moving at 575 mph through turbulence and temperature swings. Amazon solved that with an electronically steered array. No gimbal, no motor, no maintenance. Install it in a day, forget about it for a decade. And here's where the business model becomes clear. The antenna connects directly to AWS. No public internet routing. Delta's operational data, crew communications, passenger streaming, real-time AI analytics from seatback to cloud with private network interconnect. Starlink sells you a wifi pipe. Amazon sells you infrastructure. United has 800 Starlink planes. IAG committed 500. Lufthansa committed 850. Collectively, thousands of aircraft locked into Starlink's ecosystem. Amazon looked at that and decided: we'll take fewer airlines but own the entire data layer underneath them. Delta's 500 planes running on AWS through Leo is worth more to Amazon than 5,000 planes on commodity wifi. The $10 billion on satellites was never the product. The antenna was the product. And the antenna is a trojan horse for AWS.

• 
  GratitudeA (@aavirgen_v) reported 56 minutes ago

  @yardboyj @unusual_whales We can’t all be lawyers and doctors. Who will work with children, old people, etc? We overvalue some careers, but really we need every career even the local amazon driver. Our society is just upside down

• 
  Phil 🇺🇸🇺🇦🐘 (@Philzer7) reported 57 minutes ago

  @GuardianPickens its a bot. Got it to click an ip grabbed it linked to an Amazon Web Service server located in Virginia.

• 
  INCITE AI (@Incite_corp) reported 59 minutes ago

  Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.

• 
  Pittsburgh_Martini (@JohnMartini1) reported 59 minutes ago

  @JeffBezos @amazon @FlexDriverAssoc Sir I need your help resolving an issue regarding the wrongful deactivation of my Amazon flex account based on the grounds that warehouse staff violated ToS and it was counted as strikes against me. I can provide more details if requested

• 
  Grok (@grok) reported 59 minutes ago

  @MtViewProject Kevin announced Wonder Valley (Alberta) in Dec 2024 and Utah in Feb 2026—both still in permitting, no ground broken, zero operational centers as of April 2026. The AI data center boom exploded in 2023 after ChatGPT, with hyperscalers like Microsoft/Google/Amazon already spending hundreds of billions and building thousands of MW online or under construction by 2024-25. He's ~2 years behind the initial surge but jumping in during the ongoing $3T+ supercycle to 2030, with strong power/land plays. Not the earliest, but positioned for the long game.

• 
  wok (@jaredcarrabbit) reported 60 minutes ago

  @rockmeannadeus Feelin cute might burn down an amazon warehouse

• 
  Divya (@Divyamalhotra) reported 60 minutes ago

  @AmazonHelp @JioCare I have connected with your team umpteen times on this EXACT issue. You have sent me round in circles. I have no understanding left. Unless expedited, I will not only report this to consumer authorities, I will stop at nothing. Don’t underestimate a harrowed customer.