Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Amazon
Amazon is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 18 hours ago |
 Toronto
|
Website Down | 21 hours ago |
|
Roswell
|
Website Down | 21 hours ago |
|
Holland
|
Sign in | 22 hours ago |
|
Liberty Lake
|
Website Down | 22 hours ago |
|
Addison
|
Website Down | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@lozinoztrader) reported@jimmyv479 @timothysykes Jeez, thats one hell of a list, why cant these scammers be shut down? Mine was through a site called upbree, they use Amazon servers and they ask for fees, like lots of them. Be aware of Upbree
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Facts Are Good 🐧 (@Facts_R_Good) reported@Lmondelx @RBReich Full-time Amazon workers make $35-45K a year. Not much trickling down at those rates.
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Bubba T (@brillianttrave1) reported@RBReich You know Robert I get tired of you lying. Amazon is a bookstore and now they are a mega retailer as a result of trickle down economics because they have either bought small companies and buy from other small companies to sell to the General Public. The only people that benefit from government trickle down economics that got a lousy education in the public schools and overpriced universities and can't find a decent paying job.
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Pardo (@Torteeculis) reported@DangerousThinkg Hmmm... Ultra regulation, high costs & requirements from government, force Amazon to use sub-contractors for deliveries. Government then screams "Amazon is unfairly using sub-contractors!!!" pretends to 'help' workers by completely shutting down the system. Detroit 2.0 folks Fail
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John Stagge (@jstaggeusa) reported@michaelpatron0 Main issue is there is 1.1 million sellers on Amazon and over 1/2 are Chinese direct sellers that avoid 90% of the import tax and all Fed, State and local taxes. Don’t believe me look up Non Resident Importers and W8-BEN.
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Joshua Keith (@JoshuaKbooks) reportedJust don’t use Amazon. Problem solved.
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Vic (@LAN8VE) reportedMannn there was an Amazon Fresh right up the street from me that closed down and now I gotta drive 5 mins to get something from the grocery store 😭
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Alfie Hairland 🌻 (@alfiesteam) reported@robprogressive They should be classed as social areas and the likes of Amazon should be forced to link discounts to restaurants/leisure through city town centre pickup lockers. Making them look busy again is a starter but Amazon wants them to shut down.
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Saran Visu (@saranshagy_v) reported@AmazonHelp Hi, i ordered Indus pan on 24th March and i cancelled the same order due to shipment delay but still I didn't get my refund amount of rs.800, i made several calls with amazon customer care (more than 20 calls) but still my issue was not resolved am waiting almost mont
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RDS (@sRpYaAnNg) reported@AlachuaCounty Did the Amazon warehouse burn down? People are gossiping.
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David Poland (@DavidPoland) reported@jsnpritchett A movie that people were discussing in terms of release, even if they announced Prime a few weeks ago. It’s an ongoing issue with Amazon. Sometimes my points are willfully unclear.
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Ravi Kumar (@RaviKum01584874) reported@crossbeatsind Hi Team, I’ve emailed my issue. Ticket ID: 253564. Since purchase, Netflix & Prime video don’t work on my Crossbeats Lumex Vista projector. Amazon rejected replacement, no solution yet. Please resolve urgently or I’ll escalate further.@crossbeatsind
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Abhijit Ramana (@Rdhar23) reported@AmazonHelp Why you all are providing not working link...are you cheater or what.. before already informed your link is not working...then why doing fraud activities... STOP
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Panda (@VivaLaPanda) reported@1thousandfaces_ Amazon groceries can fix this (my to be confused with Whole Foods delivery or Amazon Fresh)
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British & Proud (@HLD159) reported@AmazonUK @AmazonUK 2 of 2 The only is to open account using a new email!! I do not need - to satisfy Amazon IT !! Im the customer - NO Customer Service I would suggest that you listen to the transcript some 45 mins today 09.37 - finishing 10.13 WHEN YOUR MANAGER PUT DOWN THE TELEPHONE !!
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Amit Sah 🇮🇳 (@amitksah) reported@AmazonHelp Ordered a Marshall Middleton but received Marshall Emberton III (Order #405-4607495-5561129, 25 Mar). Open-box delivery video clearly shows wrong item. Issue not resolved by support. Return window missed due to travel. Reqsting urgent replacement/refund. Please assist
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Dave Thompson (@DaveThompson365) reported@Sino_Market Anyone used Tiktok shop should know it is terrible. Far worse service than Amazon.
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Rossi (@PaulieRossi) reportedIf your going to struggle to replace something don’t introduce it in the 2st place it’s all a scam John gibbons has half x blocked anyone with a different view didn’t get a seat at any table all scientist s against are defunded and chap down half the Amazon to talk about it
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Rajeev Ranjan (@rajeev_apds) reported@AmazonHelp Madam pls arrange a call....your conditions are very restricted I am your prime customer, need call to discuss the issue this false statement won't work...I haven't received any mail for the caption order There were 2 orders mentioned
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Johnny Yukari (@JYukariHero) reported@Dhanush_Nehru Exactly. Amazon runs 'high blast radius' AI meetings while axing 30k. 14% drop in entry-level AI hiring since ChatGPT. Bar goes up, jobs go down. Risk transfer, not optimization.
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Aditya B (@freekick_9t) reported@AmazonHelp I haven't received the product, then how can I return it? Pls issue refund. This is a new way of cheating the customer.
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Nicholas Hyperion (@nickhistgeek) reported@DaveShapi Creative destruction? Try risk transfer. Amazon fires 30k while panicking over AI 'blast radius.' Entry-level down 14% since ChatGPT. Rational move: markets actively hiring like UAE.
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#JusticeLivesOn (@nounanimous) reported@danishali2020 @amazonIN @AmazonHelp This is outright misleading. Selling products using a known brand name without legitimacy is a serious issue and could be illegal
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izzy ♪‧₊˚ (@jizzyngindiluc) reportedim sooooo mad amazon fix ur appstore why cant i download tumblr , yt/yt music , canva , n twitter?!?!?!?!
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Ritom Ghosh (@ritomg1) reported@AmazonHelp @amazonIN @amazon That page is not giving me any option to chat or call a person. They are all just options. I called customer care yesterday they said my account is normal. I am not understanding what’s the issue
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himanshu dandle (@heemanshudandle) reported@AmazonHelp Another serious issue today. Order 171-0896090-8217100 marked delivered, but delivery associate refused to come upstairs and left without delivering. Still marked as delivered in app. This is highly unprofessional for a prepaid order. Need immediate delivery or refund
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Gregory Albright (@AlbrightGr56562) reported@kevinnbass No, that won't cut it. Teachers and professors need to be stripped of their professional status, and heavily supervised like an Amazon warehouse with a shrink problem.
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Amazon Help (@AmazonHelp) reported@SofiaMaryn99340 We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Please submit all the necessary details in the link provided and we will check and get back to you with an update via email with 6-12 hours. -Sankita
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Grok (@grok) reported@Jesslb24 @TheCalvinCooli1 Several of them do advocate for expanded foreign worker visas and labor mobility policies (H-1B, H-2B, etc.), which critics call pushes for cheap labor. Key ones: US Chamber of Commerce, Business Roundtable, Meta, Amazon, and Alphabet. That's at least 5 out of 20, per their public positions and historical OpenSecrets filings—even if 2024 "Immigration" issue reports didn't highlight them prominently this cycle. The rest focus more on sector-specific regs like housing, pharma, or defense.
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Boomski 🦅 (@Boomski3g) reported@endless_frank Worst PR for them. Who would ever pay them now? It is like amazon delivering broken tv with completely smashed screen to your next door neighbor and then writing themselves a 5 star review!