Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 05/06/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (37%)

    Errors (37%)

  3. Sign in (14%)

    Sign in (14%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CzechiaTřebechovice pod Orebem Website Down
CanadaOttawa Website Down
United StatesLos Angeles Website Down
United StatesLakeview Sign in
United KingdomLondon Website Down
SwitzerlandZürich Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • nairrahulk Rahul K (@nairrahulk) reported

    @AmazonHelp As indicated earlier, the product is out of warranty. And, Apple service center won’t address hardware related issues once it’s out of warranty. Hence, I gave it for service outside.

  • allahsaurus Aylalala no Pipipi (@allahsaurus) reported

    @AmazonHelp I was able to place the order through Chrome on my phone. But the error occurred multiple times on Chrome on my PC, not sure what the issue was.

  • bljsingh balraj singh (@bljsingh) reported

    @AmazonHelp I have purchase an ac of blue Star which is not working and there customer Care is not helping to reslove the issue where I will go.

  • buullets jupie (@buullets) reported

    *tweeting from my iphone, inside my house that has been fully furnished by Walmart and Amazon” oh my gosh shein is SO terrible you guys should be ashamed of yourselves

  • nandila_ananya 아나냐 (@nandila_ananya) reported

    @AmazonHelp No it's not possible the fire stick is not working at all need it to be fixed ASAP

  • engr_yadav PRASHANT (@engr_yadav) reported

    @AmazonHelp I can place the new order any time, But prices has been increased now. I have to pay higher because of Amazon fault. There is a serious issue in the software.

  • katgleason Katelyn Gleason (@katgleason) reported

    if you measure potential by how much money a company raises before going public you would have missed out on apple, microsoft, amazon, google….. success boils down to achieving exponential growth in users a/o revenue. growth in any other metrics are false positives (just noise)

  • aanilkssharma Anil Kumar Sharma (@aanilkssharma) reported

    @AmazonHelp Its only a customer care link and I have already appraised them of the matter. No solution was provided hence, raised the issue with Amazon. @MORTHIndia

  • reiki_queen Reiki Queen 💫 (@reiki_queen) reported

    @Gg19250544 I’m trying to order from Amazon and tried Halifax, Lloyd’s and Coop cards. Phoned Halifax who said there is an issue with their system and to try later. Interesting that coop not working either.

  • scrobicul8te jordan 🦹🏾‍♂️ (@scrobicul8te) reported

    stockx method - 50 stockx method + walkthrough - 60 amazon method - 50 doordash method - 20 money order method - 20 best buy method - 50 shopify method - 20 ps5 method - 20 apple pay cashout method - 50 cashapp method - 25 cashapp glitch - 25

  • nandila_ananya 아나냐 (@nandila_ananya) reported

    @AmazonHelp Team you need to fix this immediately i am not getting any response from your customer care end nor here do you want to escalate this issue ????

  • minervas_muse Minervas Muse (@minervas_muse) reported

    (This also ignores that the "switch" Amazon flipped was their server business Amazon Web Services. Which was really a side thing at first that only existed bc they needed extra servers during Christmas rush but not the rest of the year. Neflix doesn't have a side biz yet)

  • __CrownOfLaurel noah’s magic zoo boat. (@__CrownOfLaurel) reported

    -get some concert quality ear plugs! they’re like $15 on amazon. they turn down the decibel level of noise w/o trashing the quality of sound. so if ur with someone & they need to talk to u, u can still hear & understand them without taking the ear plugs out. + they’re reusable!

  • Prateek36472729 Prateek Raj (@Prateek36472729) reported

    @AmazonHelp If I had to come to Twitter to get the resolution then I expect atleast you guys to be more practical then the one in call centre. Cuz i know your pickup partner (sunny) is just saving petrol and passing false update .Assign other agent and see how problem gets resolved easily.

  • sarvjeet7488 sarvjeet (@sarvjeet7488) reported

    Very poor service @AmazonHelp yet to receive my order id sptp918053074. Inspit of being a prime member. The delivery agent was very rude @JeffBezos AM I paying for puuting my issue with amazon customer care ?

  • Amywineglass Aideen Brennan (@Amywineglass) reported

    @AmazonHelp No response of course and I know I won’t get one these companies out on a show online to pretend they deal with these issues but never follow through

  • TichkuleRakesh Rakesh Tichkule (@TichkuleRakesh) reported

    @AmazonHelp Very disappointed with the amazon service. I am getting repeatative update that issue has been escalated however no relevant update is provided. Its been already 12 days since amazon is holding my refund without any reason. I want proper update & refund ASAP.

  • sarvjeet7488 sarvjeet (@sarvjeet7488) reported

    @AmazonHelp how to get my issue resolved.... I have DM you the order details

  • Pearl_s80 Subramaniyan (@Pearl_s80) reported

    @AmazonHelp I will not contact them anymore. They should do it themselves. I AM NOT AT FAULT HERE AND I AM FOLLOWING FOR THE PAST ONE YEAR AND I WILL CONTINUE TO FOLLOW. EVENTUALLY, I WILL HAVE MY TIME ALSO. WHEN THE DAY COMES, I WILL MAKE THIS A NATIONAL ISSUE.

  • AbhishekKhobr20 Abhishek Khobragade (@AbhishekKhobr20) reported

    @AmazonHelp I have twitted first time on 5th August and now it is 21st August. But no solution to the problem. Amazon is fraud. Worst service ever.

  • Amywineglass Aideen Brennan (@Amywineglass) reported

    @AmazonHelp Nothing back and I know I won’t after the most horrible experience dealing with a manager on call , people need to be aware of the issues using this company

  • bljsingh balraj singh (@bljsingh) reported

    @AmazonHelp I have purchase an Ac of blue star from amazon which is not working and customer care is helping me resolve the issue

  • Megankstack Megan K. Stack (@Megankstack) reported

    @RiverdaleBoy TRUE but what if we’re broken in body, soul and bank account by then? We can use those years to limp around the Amazon warehouse, enjoying our employee perk of free adult diapers, I guess.

  • DeanMcKeown Dean McKeown (@DeanMcKeown) reported

    @AmazonHelp I'm not wasting any more time on a phone that won't be answered to chase up your carriers. Amazon's problem, not mine.

  • Mahaboobali66 Mahaboob Ali (@Mahaboobali66) reported

    @AmazonHelp Despite sending lot of mails and requests my issue of incorrect serial number in the invoice/packing slip is not resolved till now. Already a week has gone. Very pathetic.

  • bljsingh balraj singh (@bljsingh) reported

    @AmazonHelp They are not providing any letter but saying they will reslove the issue but till now my issue is not resolve

  • Vedprabharuchir Ruchira (@Vedprabharuchir) reported

    @AmazonHelp Yes now it isn't, all of a sudden. Because Amazon decides to do so. But now the problem is that I've not received any message to bypass the security approval on the browser. Help resolve that please

  • Prateek36472729 Prateek Raj (@Prateek36472729) reported

    @AmazonHelp Just do one thing change the pickup boy and the problem will get resolved on its own, cuz he is the one who causing problem his name is sunny and this is his phone number 099589 81056. He never comes to pick the package neither accepts the call.

  • MargMcCuaigBoyd Marg McCuaig-Boyd🇨🇦🇺🇦 (@MargMcCuaigBoyd) reported

    @PaulMitchell_AB If you have a problem with ArriveCAN, don’t purchase anything from Amazon!

  • Boythatneverwaz YaBoi Lettuce #AraizaSZN (@Boythatneverwaz) reported

    @Bease11 Welcome to the struggle. I’m hoping the NFL partners with Apple or Amazon, and offers us better packages. The DTV all or nothing approach was terrible when the service was like $400 a season ontop of DTV service.