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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 14: Problems at Amazon

Amazon is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Port Charlotte Website Down 3 hours ago
Atlanta Website Down 6 hours ago
Easley Sign in 8 hours ago
Harrisburg Website Down 10 hours ago
Livingston Sign in 10 hours ago
Bell Gardens Website Down 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • hotgarbagetake
    trash (@hotgarbagetake) reported

    @mydix0 @NotInTheCutTbh2 You either ignoring what I’m saying on purpose or u slow. The games were never free. U payed for them thru cable. Now u pay for them thru cable and dont get them all. You have to pay extra money to Amazon on top of your cable bill to see all the games. U don’t see the problem?

  • testwer
    Testwer (@testwer) reported

    @MarioNawfal Amazon is Prime suspect. Terrible.

  • GravityDarkAge
    Source Code (@GravityDarkAge) reported

    @MorePerfectUS Consider, Amazon benefits from mobs of people raiding stores to stealing stuff. As brick and mortar shut down due to horrible societal conditions, more Amazon fulfillment centers are built. Corporatism destroys the fabric of society as it squeezes us dry for max profits.

  • WAGONStempin
    John Stempin (@WAGONStempin) reported

    @Darbybailey I sold paint/hardware/lawn goods for Sears in the 1980s when we were a juggernaut. Still one of my most favorite jobs. They made one gigantic error. They closed the mail order catalogue department the same year Amazon incorporated. Everyone is shopping at malls now, they said, no one will buy mail order. They should have been Amazon.

  • JasonWang182208
    Jason **** (@JasonWang182208) reported

    @GeorgeRoush I have never in my life had this kind of failure and thus had no idea a simple fix was seeming unavailable. Same day amazon to my sketchy breakdown spot probably isn't available. I need to update my kit.

  • JordanMizell
    Rambro 🐳 (@JordanMizell) reported

    @Fishy138709 @Robfromthere @s_helwick If Amazon is paying for, and producing a superior product, its not a problem. A LOT of people have Prime, like 75% of people in the USA. And those who don't most likely use **** like stream east anyways.

  • realarmaansidhu
    Armaan Sidhu (@realarmaansidhu) reported

    Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

  • Philip97285391
    Mr Jim The Trader (@Philip97285391) reported

    friendly reminder $GOOGL owns 14% of Anthropic. $AMZN owns 18% of Anthropic. This year Claude has single handedly taken down the entire Software sector, & won’t slow down anytime soon. Google & Amazon won’t stay this low for long once the markets begin to catch on.

  • ArcherCat17
    ArcherCat (@ArcherCat17) reported

    @amazon @PrimeVideo your customer service reps are terrible

  • i_4_indian
    An Indian (@i_4_indian) reported

    @AmazonHelp I am here to get escalation of issue. As I am tired of repeating same issue from last 3 days. @JeffBezos you can see what is level of customer support in India. Initial wait time was 2 days that is now increased to additional three days and yet support is in denial of escalation.

  • uhuruelimu
    Phred (@uhuruelimu) reported

    @RMTFKR11 @Therichardralph @HeroDividend Not an Amazon fan by any means, but car dealerships have made buying a car one of the most miserable consumer experiences imaginable. Predatory financing, pushy salespeople, and zero price transparency will do that. Sometimes a broken system creates the opening for a worse one.

  • TukiFromKL
    Tuki (@TukiFromKL) reported

    a worker collapsed and died on the floor of an Amazon warehouse in Oregon last week.. a woman ran over and started doing chest compressions.. she was crying.. screaming for someone to help.. another employee begged her manager to let her assist.. she had CPR training.. the manager said no.. "it has to be management or safety team.. please get back to work".. the employee kept begging.. the manager nudged her and said "just turn around and not look.. let's get back to work".. the body stayed on the floor for over an hour while workers kept packing orders around it.. to think about it.. this is the same warehouse that had the worst injury rate out of 23 Amazon distribution centers in 2019.. 26 injuries per 1,000 workers.. six times the industry average.. they already knew.. Amazon reported 39,000 injuries across its US warehouses in a single year.. its worker turnover is 150% annually.. meaning every position gets refilled one and a half times per year.. because they don't need you to stay.. they need you to last long enough to ship the package.. Jeff Bezos is worth $239 billion.. Amazon still pays him an $81,000 salary.. the same one he's collected since 1998.. meanwhile the man who died was hauling stacks of bins taller than his own body up and down a warehouse floor until his heart gave out.. the manager didn't say "stop everything".. the manager said "turn around".. because at Amazon the package has a deadline.. you don't

  • maxdeploy
    Cole (@maxdeploy) reported

    @CadaverDave tadc has 300 million views on youtube. hazbin got picked up by amazon. he wrote for both and he's paycheck to paycheck nothing is broken. this is the system working as intended

  • ScottUpham
    Scott Upham 🇺🇸 (@ScottUpham) reported

    @cosmopterix @AaronRider93 This was an issue in Chester Springs/Exton when Amazon applied to put on a small hub there. NIMBY Karens ******* and moaned about it for years. Meanwhile, anyone could have bought that parcel themselves and kept it green space but they never put their money where their mouth is.

  • LordOfTheYips
    Links (@LordOfTheYips) reported

    @julianbanks1978 @ostentration The problem is Amazon is tired of building out “safe spaces” and getting their HR bogged down with complaints of work life balance. They’re sick of hiring Americans.

  • IamTheTozzy
    Mkhabela (@IamTheTozzy) reported

    @glamfika Amazon, Walmart, Microsoft, Oracle and a host of other American, European and Asian companies operate in SA and they had no problem following the countries laws,how is this not similar to how America forced the sale of TikTok.

  • mitsumk01
    Anthony Luna (@mitsumk01) reported

    @AndyCollectz Sadly I had to skip Vol. 20 because of the madness and issue with placing a successful order. Amazon Japan hasn't ever cancelled preorder stuff before? First time trying it out.

  • DavidAaronBeaty
    David Beaty (@DavidAaronBeaty) reported

    @nerissimo Go to the main input box or search box at the top of the Amazon window Choose books from the drop down and just put in the word annihilationism and you'll see there are dozens of books now on this topic. They used to be rare, but now there are a lot of them.

  • uncle_authority
    🔻 (@uncle_authority) reported

    @princess_tude to these remediated Fordist *****, burning down an Amazon warehouse is like setting a little Library of Alexandria on fire.

  • BHARAT22393070
    Shwet 🫥 (@BHARAT22393070) reported

    @amazonIN @amazon Recently i seeked help for getting all my orders cancelled, I have mailed like 5-6 times to OFM , contacted your CS , my problem is not resolved since a month is passed . Is this a Prime member need to suffer, today also my order got cancelled automatically.

  • MuttMetaX
    Mutt (@MuttMetaX) reported

    @playmatejaylene im down for amazon women to take over

  • Ballin2TheMax
    Ugis Balmaks (@Ballin2TheMax) reported

    Met a guy in Miami Does $160M/year Grew up in Europe Spoke NO English Working on Amazon brands for 11 years at this point… To him, it’s not complicated: Amazon tells you exactly what they expect He optimizes against it No surprises His latest: a single brand at $130M/year. When people who actually know Amazon look at what he's built, they say it's absolutely amazing. But 9 figures weren't enough. He moved his entire family to the US. Doesn't consider candidates outside the US anymore because he's fascinated by the American way of working. When he's not working, he studies English for 5 hours a day. Went from pretty broken to quite fluent. We've been working together for about 6 months, building out his team. He completely figured out Amazon and decided that still wasn't enough. So now his goal is to hit a billion…

  • Real_Girlymctx
    Girlymctx (@Real_Girlymctx) reported

    @amazon I have had to go to my bank to get my refunded money back for 2 MY PURCHASE WAS#Undeliverable? I've heard nothing from #Amazon since 04/05/26! Instead of putting a chat feature that blocks customers from actually being able to speak to a live customer service representative! WE cannot get help from a computer that shuts us down! AMAZON should include an ANSWERABLE PHONE LINE or CHAT LINE! PLACE IT-Somewhere on your webpages where it's easily found. I've been going in circles!

  • FinTechShark1
    Fintechatoshi 🪐Sharkamoto (@FinTechShark1) reported

    @HeroDividend Terrible idea. Amazon already shut down too many businesses and it’s important to test drive a car before you purchase.

  • aesth3ric
    aesth3ric (@aesth3ric) reported

    Yeah, we need to burn all these Amazon facilities down. Absolutely demon **** right here.

  • m2romo
    MiMi2 (@m2romo) reported

    @CyberGreen09 Here in Texas we are having a huge problem with H-B1 visas that the Indian’s are scamming. They have taken over Frisco. Plano, Richardson, McKinney and Irving, Texas. Amazon has laid off ~57,000 Americans while keeping existing and new H-1B workers. Here's one bragging about making $350k while his American coworkers got fired (likely because foreigners protect each other through ethno-nepotism during layoffs).

  • DefaultReece
    Reece (@DefaultReece) reported

    Pretty much, Amazon blocking downloads. You either get a parsing error or the links don't load at all when you get into the apps

  • d_carter99
    D Carter 🇺🇸 (@d_carter99) reported

    @viennasky Actually, there were "climate scam hoaxes" ... the Acid Rain was supposed to go "global" and kill us all, same with the "hole", it was going to open up and cause massive problems. I lived through those scares as a child .. along with "Amazon Rain Forrest" scare ...

  • emmap72002
    emma (@emmap72002) reported

    @loudouncats So why are their kennels so small? Did they try having them together or are they assuming there's going to be a safetyn issue? You can get cameras on Amazon for a couple of quid to monitor them 24/7. Surely they should have a couple of kennels big enough for a bonded pair.

  • Incite_corp
    INCITE AI (@Incite_corp) reported

    Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.