1. Home
  2. Companies
  3. Amazon
Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 8: Problems at Amazon

Amazon is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Cowes Errors 1 hour ago
Broomfield Sign in 2 hours ago
Sacramento Errors 3 hours ago
Montélimar Errors 11 hours ago
Miami Website Down 12 hours ago
Lakewood Website Down 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SimranNasir
    Simran Nasir (@SimranNasir) reported

    @AmazonHelp This link didn't work ( displaying as broken). I have initiated a replacement on the order. Please ensure I get the correct one soon.

  • ManishA62701582
    Manish Agarwal (@ManishA62701582) reported

    @DealsZoneIndia Multiple OS issues. Read reviews in amazon before buying this product. Stay away from marketing gimmicks. I have purchased this and issues was seen with 4 days of usage..Reboot took arnd 30 mins in one of the occasion. Beware!!

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @amitabhish Please know that, Amazon is just a platform to pay for the service. Hence, kindly follow up the issue with the Cleartrip for any further assistance in this case. Appreciate your understanding. -Anand

  • CheetosOnToast
    Jenny🎃Don't touch your face! B L M (@CheetosOnToast) reported

    @jamblerama Nope, some crappy one from Amazon and they're out of stock now with terrible reviews 🥲

  • dr_ssc
    Sweep, the Geronimo of puppets (@dr_ssc) reported

    @TypingOfTheRed It's no doubt still on sale on Amazon, absolutely insane that ownership of a book freely available for decades can get you sent down

  • kanish1
    kanish bhatia (@kanish1) reported

    @Flipkart I am so disappointed with the services, this is third time I have received a wrong product, I order something and got something else. Seniors are not picking up the calls and calls are getting disconnected, never faced such issues with Amazon @flipkartsupport pathetic

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported from Rothwell, England

    @DPDgroup_news I’ve had to report it to Amazon who are now dealing with it, since after a 40 minute phone call with your call centre who said they can’t do anything about it and it wasn’t their problem but the senders problem, funny that as it was DPD who just left it somewhere!

  • mrmurky
    mrmurky (@mrmurky) reported

    @DeItaone Citadel and Robinhood lied to their faces. Not sure misleading them will get amazon in trouble. 😬

  • StokeArtPottery
    Stoke Art Pottery (@StokeArtPottery) reported

    @elevenseshour_ Sales a bit slow just arrived back from posting the parcels, Looking at the Amazon Seller Forum it appears to have been a very quiet week-end for most online sellers

  • allokalok
    Alok Singh Parmar🇮🇳 (@allokalok) reported

    @AmazonHelp Are you serious right now this is the first place where I reported the issue

  • VadirajaKrishna
    Vadiraja (@VadirajaKrishna) reported

    @AmazonHelp As mentioned, why your team does not address my issue rather than replying standard wordings. This is not the first time I am tweeting or replying. Pity on those representatives who are using standard wordings and replying irrespective of customer concerns

  • ManishA62701582
    Manish Agarwal (@ManishA62701582) reported

    @AmazonHelp @amazonIN @XiaomiIndia What is the criteria for inspection by technician? if the issue doesn't show up when the expert visits than what happens? Requesting everyone who is facing issues to come forward and report, this will surely help someone who is feeling helpless right now.

  • newspyre
    newspyre (@newspyre) reported

    "Why isn't Amazon developing it's own server chips and servers instead of sending all that money to another corporation?"

  • Voice_4_India
    Long Live Hindustan 🇮🇳 (@Voice_4_India) reported from Greater Noida, Uttar Pradesh

    @AmazonHelp Dear @AmazonHelp couldn't figure out Any things how to get to issue. It looks like Bhabhad ghughi Thaan. Running around vicious circle of Fire 🔥 Request someone cann Call.

  • MegaBayleef
    David swanborough (@MegaBayleef) reported

    @TheLegendOfMart @hewitson10 Or all the people thrown into unemployment and whose family now are falling into poverty because small businesses have collapsed due to the economy being shut down for all but Amazon. I’m not saying it’s right but it sadly is a balancing act

  • ManishA62701582
    Manish Agarwal (@ManishA62701582) reported

    @that_chand @soumyakanti52 @harinarayananpc by not purchasing NE lite 5g u have saved your 24k, I was using it and it has many OS issues..Reviews in amazon are also not very good. Note sure about 10s though.

  • santoshmahtoju
    santosh mahto (@santoshmahtoju) reported

    @flipkartsupport order mobile through exchange orderid OD123121739252061000.. Donot knw whether flipkart wants new mobile in exchange. there is no issue in mobile but courier boy told discoloration in screen.. replacement policy is much better in amazon.worst service.

  • Garebear__11
    🎃Gary Devenport🎃 (@Garebear__11) reported

    Scream Factory's Shocktober sale supposedly starts later today. Hopefully the wait was worth it and it isn't just "Oh we just just dropped the prices down $4.99 or what they usually go for on Amazon.".

  • amolvishe4
    amol vishe (@amolvishe4) reported

    @flipkartsupport Still my issue not resolved 😞 worst service @Flipkart @amazon is best

  • EileenHMurphy
    Eileen Murphy (@EileenHMurphy) reported

    @AmazonUK arrived, damaged with broken bits in a little bag. Apparently I didn't buy it from Edmunds Stores as I believed - I was buying it from Amazon? I am supposed to print off label and trek to post office. Nope. Thrown it - not buying Amazon again.

  • BeingHariom
    Hariom Raghuwanshi (@BeingHariom) reported

    @AmazonHelp I have convey my issue to your social media team. They failed to solve my issue.

  • BradishRichish2
    Dr. Farty McFangfang (@BradishRichish2) reported

    Is Amazon having supply problems? Probably not. They want you passing thru their portal for everything. That's what the Vax Pass is for. A pay wall dimension. With that, everything you do will be tracked. Much more than even that crack phone in your pocket does.

  • BeingHariom
    Hariom Raghuwanshi (@BeingHariom) reported

    @AmazonHelp I Have been taking to @amazon @amazonIN last two hours. and today is last day to returning the product. I had raised the genuine issue, still not getting proper support from team. I dont want product anymore.

  • TheLibraWomen
    Sonam Agarwal (@TheLibraWomen) reported

    @AmazonHelp Then atleast you can help me to raise the issue @AppleSupport bcoz they are clearly acting deaf.

  • Ragingseaturtle
    Ragingseaturtle(carried by Garuda) (@Ragingseaturtle) reported

    @AmazonHelp I'm no answering you. Everytime I talk to your customer service it takes 1 hour of my time and my issue is never resolved. Prime shipping takes 1 week for my house but if I send it to my neighbor directly next door it arrives in 2 days and no one can help

  • SSarabjeet13
    Sarabjeet singh (@SSarabjeet13) reported

    @AmazonHelp @AmazonHelp Hello Christy, I tried calling the number and opted for “I cannot sign in to my account” and I simply receive a link to reset my password which doesn’t work.

  • Warrior78237285
    Warriors (@Warrior78237285) reported

    @AmazonHelp Still it is very slow Please work in your app and bugs It is not worth, as I am listening song fro. Other platforms that doesn't lag/buffering alot.

  • hollywood7455
    David Byers (@hollywood7455) reported

    @JimmyMacMitch @AmazonHelp So sorry about that,I have had similar issues like that before,but dellycrack22 on ig helped me out,he’s a genius

  • Raj20931888
    Raj (@Raj20931888) reported

    @AmazonHelp Plz solve my issue

  • breningstall
    Jeremy Breningstall (@breningstall) reported

    @AmazonHelp The menu options on that link didn't work either, at least in my browser (Chrome). You people are a comedy of errors. Can I ask why you don't just provide a link for people to directly report shipments that don't arrive? All these "help" responses are simply begging the question