Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

December 12: Problems at Amazon

Amazon is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Website Down
(37.02%)
Errors
(34.60%)
Sign in
(28.37%)

Amazon Outage Map

The most recent outage reports and issues originated from:
Coswig Errors
Mèze Website Down
Lyon Website Down
Queens Village Website Down
Bengaluru Website Down
San Jose Website Down

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • WFBrother WF Brother ✪ (@WFBrother) reported

    "She’d been hired by a temp agency outside Boston for a vague job: transcribing audio files for Amazon Inc. For $12 an hour, she and her fellow contractors, or “data associates,” listened to snippets of random conversations and jotted down every word on their laptops." #Privacy

  • Xvic_sanX victor sandoval (@Xvic_sanX) reported

    @AmazonHelp This is a terrible experience.

  • Complic8tedGame ComplicatedGame (@Complic8tedGame) reported

    @mapgie @CTonTV The video below has been taken down, but it is available to watch through Showtime and Amazon. Search online, and you should be able to find it. Sorry you didn't see the link above sooner!

  • nffc65 Cancer Sucks (@nffc65) reported

    @AmazonHelp So basically you are useless if you can't access my account you can't fix anything. I post my email address on here almost daily no problems

  • ImmerGlez Immer Gonzalez (@ImmerGlez) reported

    @AmazonHelp 2/2 Dec 05 same status, contacted chat support and again said they’d fix it. On Dec 09 contacted chat support for 3 rd time, and they said the order was stuck in the fulfillment center, gave me case ID 0421200308 to re-establish delivery date. Dec 13 nothing new has happened

  • capxyz ABC 123 (@capxyz) reported

    @AmazonHelp I paid you for a service. You hired UPS as your delivery agent, I didn't. They are your problem to deal with, not mine.

  • OilinvestorAl AIM 4 Success (@OilinvestorAl) reported

    @markminervini A simple solution to the problem / the answer would be to supply the book within an Amazon distribution centres (at least 1) in Europe (eg Germany, France , Italy, Spain , UK et al). The world is bigger than North America....

  • Sudhanshu17_ Sudhanshu Singh (@Sudhanshu17_) reported

    @AmazonHelp I'm still facing the same problem..all other apps of Amazon are working just prime music isn't working..

  • ksharrington katie harrington (@ksharrington) reported

    @whatsarahsaid79 @amazon We’ve had issues with them too.

  • BhuyanSandip Sandip Bhuyan (@BhuyanSandip) reported

    @AmazonHelp please provide me some other means to contact. Your chat service is not responding properly. Your call service sucks. It connects and automatically disconnects the call abruptly. I am quite frustrated. My problem is unsolved since October

  • SteveSaleeba Steve Saleeba™️ (@SteveSaleeba) reported

    @JanelleNanos @kslane @vgmac @CynthiaNeedham Count me in. I'll scour a dozen different review sites. Then cheapest price via google searches (beware of scam sites), check camelcamelcamel to compare Amazon price history to currents. Coupon codes, Ebay, etc. My wife says i have a serious problem.

  • ErfinderRotwang Gareth (@ErfinderRotwang) reported

    @steve_b236 @jeremycorbyn Giving data to Amazon raises 2 issues: 1 No-one gave permission for their data to be used in this way 2 The data is valuable. It could’ve raised a huge amount of money for the NHS. Releasing the data is bad, to give it away for nothing demonstrates Incredible incompetency.

  • sidharth1810 sidharth kumar (@sidharth1810) reported

    @AmazonHelp It doesn't solve the problem. They are asking to put the domestic sim card while travelling internationally.. The problem is that what if it doesn't works.. What's the resolution then

  • twidiaz Alexander Diaz (@twidiaz) reported from Bruxelles-Capitale, Bruxelles-Capitale

    @AmazonHelp Thanks @AmazonHelp, I reported that issue and #Amazon ES fixed that issue. They will investigate about that problem.

  • VirtuallyYours6 Itsy~Bitsy~Clause 🎄🎄 (@VirtuallyYours6) reported

    Argh!! My DMs are so messed up. Hahah. Not working again for whatever reason thanks to twitter. Ugh. For today only IF YOU ARE SERIOUS send me your snap code and I’ll add you. We can sort payment once we are there. I take Cashapp or Venmo for payment and amazon GCs. Hit me up! 💋

  • guyjivrjxeh 혁이, 1일1똥실천가 (@guyjivrjxeh) reported

    UK issues Amazon-Deliveroo warning London’s competition regulator has warned that it will launch a deeper probe into the US group’s injection into the food delivery business if the pair do not offer remedies to its concerns.

  • CyberGaut Chuck Gaut (@CyberGaut) reported

    @AmazonHelp Probably sellers, but to me "the customer" I don't know or care. I went to Amazon, found a product and want it shipped to a secure location ✅so my wife/kids don't see it ✅porch pirates To me: if I order it on Amazon. ca it's from Amazon You need to fix it! (I'm in Canada)

  • dj_sx_fm Deej Julie White (@dj_sx_fm) reported

    @APerson11854675 "I laid down on his keyboard, and fell asleep. Whilst getting comfortable I changed his password, turned his mouse off, and ordered 300 pairs of socks from Amazon"

  • HeyItsSamD Festive Mud Goblin (@HeyItsSamD) reported

    It is SO MUCH easier for me to just buy an episode or a season of TV I want to watch on Amazon Prime or Itunes for $40 than to track down all the episodes on a dodgy fileshare site that might give me viruses or be a crappy qaulity video

  • MarcieBoothe2 Marcie Boothe (@MarcieBoothe2) reported

    @martinjm1071 @FanaticsSupport @Fanatics @amazon @Fanatics is horrible! It shouldn't take so long to receive a package. Seems ALOT of consumers are having problems. They do not have a problem taking my money within seconds of purchasing and sending 20 plus emails a day but they cannot seem to get a package to you on time

  • ankurgarg2012 Ankur Garg (@ankurgarg2012) reported

    @AmazonHelp NOW I AM FACING THESE TYPE OF ISSUES REGULARLY. IF U CUD CHECK I HAVE CONNECTED ON 15TH OCT ALSO.

  • apwillcox Alex Willcox (@apwillcox) reported

    @AmazonHelp Interestingly, I've just noticed that your tweet here is in reply to a week-old message, rather than the one I tweeted 2 minutes before your reply. By replying to the wrong tweet, you've really confused the issue. #Amazonfail again!

  • EylerWerve Jonathan Eyler-Werve (@EylerWerve) reported

    “In no way related to a breach or compromise of Ring’s security” says Ring. “To be honest, it felt like they were trying to place the blame on me," says customer. They were. Two factor auth is an obvious fix. Amazon/RIng should do that.

  • communitynets Christopher Mitchell (@communitynets) reported

    This is so important, and I have heard it first hand from a small biz I worked for previously. They frequently have problems with Amazon through no fault of their own, but they bear the brunt of consequences for errors, not Amazon.

  • priya71616831 priya (@priya71616831) reported

    @AmazonHelp I have this problem only with war and bigil. Threat are absolutely fine. So, I would like to know where is the flaw

  • iProxy Peter Francis (@iProxy) reported

    @GBFkyle @dennishegstad @Facebook I just checked, I’m still paying for 3 Amazon accounts. When I try to cancel I get errors.

  • JanetPurdie Janet Purdie (@JanetPurdie) reported

    @marcusbrig @SamsungHelpUK @BBCiPlayer @Samsung We have a Sony and had terrible trouble with iPlayer until we bought an Amazon Fire Stick. I have no idea how it works, but we haven't had any problems since.

  • Tiredmara1 📚bad decisions book club member (@Tiredmara1) reported

    @SaniasBooks @roguesquadkat Honestly you’re giving no specific examples. Just saying you don’t agree with a books subject matter isn’t “talking shit” about the author. Amazon and Kobo took it down bc it violates their terms of service. You are completely supporting LF by making these false claims

  • L_Marie89 Laia (@L_Marie89) reported

    @ATTHelp Hi. I have an LG smart tv. And, I’m using an Amazon Firestick. There’s no error message. Shortly after the AT&T Tv update the app itself has extreme lag. It’ll play for exactly one sec, then buffer continuously.

  • AsherDeMontreal Asher 🚶🏰🐌🌳🔰 (@AsherDeMontreal) reported

    @NathanNWE free parking is mostly a non-issue because parking is costly it doesn't make sense to give it away free in a world without parking requirements. Free shipping by contrast is cheap enough that Amazon et al at least try it

  • liamscards1 liamscards1 (@liamscards1) reported

    @FootCardSticker @drewney2000 @DDRM1981 @billy3790 @OfficialPanini @Panini_book @ChrisConey @CAZZASSTUCKONU @CromoFC @jamie_pragnell @FootballCardsIN @HeeleyJoseph @amazon I have one issue with that... i don’t drink 😂

  • mcuban Mark Cuban (@mcuban) reported

    @PrestonPysh @GeorgeFreemen @APompliano @jimmysong @LittleBitcoinBk @NickSzabo4 @adam3us @MarkYusko Apples to Oranges. Amazon will have to address the security of it's transactions in a quantum world. Presumably he will have the same tools, if not more than others to do so. The issue for crypto is how to upgrade legacy keys held by individuals, which would otherwise be at risk

  • PhotoWillems MichaelWillemsPhoto (@PhotoWillems) reported

    @AmazonHelp Well... what would help is quick deliveries as usual. Not an explanation as to why they are slow.

  • Dan117x Maestro (@Dan117x) reported

    That they had done so around 6 times, even at management level! Repair centre has my #Xbox, but they are not even trying to fix it, Amazon straight up delivered them my Xbox with the message "Unfixable, will offer a refund". Not once did anyone, over all these weeks, bother to

  • kimmieee_g Mya-Slim💙🅿️ (@kimmieee_g) reported

    Stg amazon too them mtfers be flying down my stairs.. like slow tf down before you fall.

  • nffc65 Cancer Sucks (@nffc65) reported

    @AmazonHelp I have been trying to get a gift card balance restored since the first of October. Finally Saturday I got an email saying I would see it in my account in 2-3 days. It's Day 6 or in Business Days Say 4 still not there. This has been a terrible customer experience

  • RxMaha Dr. Maha Yvonne (@RxMaha) reported from Manhattan, New York

    @O_Dolly This happens to me at work when it’s a slow day at work I start looking for useless shit on amazon

  • PhotoWillems MichaelWillemsPhoto (@PhotoWillems) reported

    @amazon Canada is letting me down. The majority of my "Order within 10 hours and receive tomorrow" type orders are arriving anything between one day and ten days late. Not good when you're running a "just in time" retail business...

  • dedsm David De Sousa (@dedsm) reported

    return process with @amazon: - me: Hey I got something broken. - Amazon: Oh! we'll refund you now and since it's broken there's no need to return.

  • Lallana_Pyjamas Captain Fantastic ⭐⭐⭐⭐⭐⭐ (@Lallana_Pyjamas) reported

    @_adamcafc @millward_robert @MrBBplayground @GBdemocracy @jeremycorbyn I think the problems caused over the last 9 years is because of policies that targeted the poor whilst the tax breaks for the rich increased. Ed Sheeran paid more tax than Amazon & apple combined. The poverty gap has grown massively these last 9 years

  • nffc65 Cancer Sucks (@nffc65) reported

    Man @amazon used to have incredible customer service it's really gone downhill, sometimes growth really isn't progress I've had a two month nightmare trying to fix a problem

  • HulkingHuss Huss D'Griot (@HulkingHuss) reported

    @Sevnbreed Yo I’m tryna create a chess club/social club cause a few ppl were down to play I just need a space to hold it but it’d be like a fun networking thing too or just a good time. I have a small set that was like $6-$8 on amazon. If you ever wanna play let me know bro I’d be down

  • Ross_Ericson Ross Ericson (@Ross_Ericson) reported

    @AmazonHelp @AmazonUK on hold again for the 5th time in 40mins. Issue raised about delivery dealt with well by customer service team but passed over to logistics who are unbelievably useless. Told that can’t arrange re-delivery cos they don’t have the delivery station on list

  • rajaiah20091 rajaiah2009 (@rajaiah20091) reported

    @AppleSupport i have purchased apple iPhone 11 128gb It is brand new phone not working I have given complaints to Amazon but no response iPhone 11 is very poor quality Please don't buy apple company phones

  • AsherDeMontreal Asher 🚶🏰🐌🌳🔰 (@AsherDeMontreal) reported

    @Fred_Butler @mitrebox Fair point, and the congestion issue is not a rural one obviously. But I still never said to ban internet retail. Amazon could be induced to pool orders if it had to pay per delivery. there's also delivery by cargo e bike

  • tshmcle1 Tasha (@tshmcle1) reported

    @amazon - I have had so many issues with your delivery service since you’ve started sending whatever Joe Schmo to deliver, then yesterday I see the delivery woman do something weird with my door. This morning I get my package and my entire storm door is cracked! Ridiculous!

  • sidharth1810 sidharth kumar (@sidharth1810) reported

    @amazonIN @SamsungIndia bought a m30 from amazon. I want to use for my international simcard. Nowhere on amazon, its mentioned that its only for Indian sim. When asked customer care to return, they politely asked to **** off.. Terrible service

  • AnellinaV Anellina Ventre (@AnellinaV) reported from Mississauga, Ontario

    @canadapostcorp @canadaposthelps I’d love to support @canadapostcorp and avoid using evil empires like Amazon but the customer service at this time of the year is letting me down. I don’t think I’ll trust Canada post with anything important, special or time sensitive again

  • SBlanker Susan Blanker (@SBlanker) reported

    @AmazonHelp Both orders are late; 1 by 1+ weeks. Every day UPS says they’re out for delivery;every day I don’t get them. Then UPS changes status to Delayed due to weather or natural disaster. There are NO weather/disaster issues.

  • rajaiah20091 rajaiah2009 (@rajaiah20091) reported

    @Apple I have not got replacement nor refund from @amazon iPhone 11 brand new phone not working

  • WendyWillowCats Wendy R (@WendyWillowCats) reported

    @AmazonHelp Also “I am sorry for this issue caused however price changes based in the current price in our website.” “We are unable to confirm the price of the items exactly for subscribe and save items.”

  • kathyluwho Kathy Lu (@kathyluwho) reported

    Yep, I’m guilty. Love free shipping. But I didn’t know @Etsy was pushing it too. To me, that’s a terrible audience play. Etsy is not an Amazon warehouse. People like Etsy because they want to support the individual artist. So far, it hasn’t worked. Good story!

  • WiseMade Dean Wiseman (@WiseMade) reported

    @AmazonHelp Original order 27th Nov, had to pick it up when it arrived "damaged" on 3rd Dec. Replacement ordered 6th Dec, shipped on 9th Dec, arriving on 16th Dec. WIll have to pick it up as well, plus take time to send the old one back. #amazon #AmazonPrime @amazonca service is terrible.

  • copymama SpacedMom (@copymama) reported

    Me sitting down to work: Ok, I’m really gonna buckle down and get in a solid hour of work Me after 7 minutes of work: Time to reward myself by checking all my social media, returning 5 texts, and tracking 3 Amazon packages

  • Link2076 LinkoVitch (@Link2076) reported

    @AmazonHelp I did, (see earlier posts), wasted 2 hours before they set the call to the void with no progress. They refused numerous offers by myself to send them a screen shot and just told me it was impossible to happen. I still have a broken service, just now wasted more of my time

  • market_realist_ Rainmaker🇮🇳 (@market_realist_) reported

    @morganhousel And thanks to this, Amazon business has gone down..

  • thotfulwalrus Thoughtfulwalrus (@thotfulwalrus) reported

    So now the person I have bought this product for isn’t going to get it because who knows where it is. @verynetwork won’t make any decision after a week, the @RoyalMail are silent and I’m left without a @Amazon echo show, but down £60.

  • pallysdArtagnan pallys d'Artagnan ⚜ (@pallysdArtagnan) reported

    @Gabriele_Dreamy @Liz_Hanbury @mcgee_suzanne I just checked on my copy it has r4 on it isn't the States r1.. I need to call @amazon and see how to fix this

  • klughdini D. Klugh (@klughdini) reported

    I wonder how many people would rather buy something from amazon and have it shipped vs going down the street to the store to pick it up. I prefer to go to the store if possible.

  • PeterOrlowicz Peter Orlowicz (@PeterOrlowicz) reported

    @RMFifthCircuit @attorneydad I'm not sure this can be a complete answer, because it doesn't account for gov't salaries. DOJ's procurement attorneys working on the Amazon bid protest over the $10 billion JEDI contract are equally a rounding error, but that's not how they're paid.

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error