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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 22: Problems at Amazon

Amazon is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Eagan Errors 1 hour ago
Seffner Website Down 1 hour ago
Staunton Website Down 3 hours ago
Paris Website Down 3 hours ago
Huntsville Errors 9 hours ago
Louisville Website Down 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • The_unreal_modi
    Divya Modi (@The_unreal_modi) reported

    @mahanagargas I am facing this issue with your bill payment. Even thought bill is of 750, the payment link either from your WhatsApp message link or gpay or Amazon pay - everywhere payment amount is coming as 900 with no option to pay the bill amount of 750? Plz help urgently!

  • CreviaCockpit
    Crevia Cockpit (@CreviaCockpit) reported

    5/ 📉 SPX at 7,089.24, down 0.28%. NDX at 26,567.87, down 0.084%. Equity weakness is mild, not a breakdown, but it is directional. The tech sector rally headlined by Microsoft and Amazon mentioned in the top news is not showing up in the NDX number.

  • MaartjeGoverde
    Maartje's Interactiekracht®💙💛 🤍❤️ (@MaartjeGoverde) reported

    'The market' is broken. And YOU are paying the price Literally Amazon is working to make your life more unaffordable.

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    Most Amazon ads “strategies” fail because they chase ACOS, not profit. I audited 10+ accounts last month. Average waste? 35–45% of ad spend. Not because Amazon ads do not work. Because the strategy is broken. Here is what goes wrong: → Too many keywords in one campaign. → No negative keyword cleanup weekly. → Same bids for all keywords. → Scaling losers, pausing winners too early. → No separation of branded and non branded. Most brands copy YouTube tactics. They never check their own numbers. Here is the fix we use: → 1 product per campaign. → Max 20 keywords per ad group. → Add negatives every 7 days. → Increase budget only on proven terms. → Track blended ACOS, not just ad ACOS. → Separate ranking campaigns from profit campaigns. One client dropped ACOS from 46% to 21% in 30 days. Sales stayed same. Profit doubled. Amazon ads are not expensive. Bad structure is expensive. Are your campaigns built for ranking, or just burning budget?

  • lavenderleaf86
    Res (@lavenderleaf86) reported

    @amazon Can you fix your stupid site again? Half of the product pages are loading then blanking out in an infinite loop but come up fine in incognito. About to miss the Prime window. How many sales are you losing out on because of your braindead LLMs?

  • GRWill68628
    G.R. Williams (Gareth) (@GRWill68628) reported

    @CoyHallBooks That tactic does seem to contradict what I've researched. Some jobsworths just like to make things difficult and make you jump through hoops. Gives them something to do. Yeah, it's best to clear it, as I have heard of amazon coming down on minnows like me over petty things.

  • khadejahjdein
    Khadejah Josette Dein(カディージャ・ジョゼット・ダイン) (@khadejahjdein) reported

    Yay! I just placed an order at #Amazon for a little Bluetooth adapter that will help me listen to TV and music with regular wired earbuds. My phone doesn’t have a plug for headphones, but the adapter picks up the Bluetooth signal and I can plug my headphones into that. L It’s a nice little solution for a hardware problem.

  • _pixeljunk
    d-day (@_pixeljunk) reported

    @MorlockP @amazon The hackaround is to order another and then return the misrouted package when it does arrive. It's often a carrier problem, and it takes longer for the carrier to deal with a discrete object than for Amazon to dispatch another of widget x.

  • JasonWarni72683
    Jason Warnick (@JasonWarni72683) reported

    @stelzner_n1150 Since COVID my neighborhood got ever single price of **** welfare recipient moving to my city and state for freedom purposes and my house as a result is down about 38%> and it ain't going to get much better. Built a huge des center and Amazon ***...now they bus in and roam

  • CouponPicked
    CouponPicked.com - Real Amazon Coupons & Deals (@CouponPicked) reported

    boka fluoride-free toothpaste down to $9.99 (29% off from $13.99). nano-hydroxyapatite, amazon best seller, 4oz tube. the nHAp stuff is what dentists recommend when patients want off fluoride without skipping enamel repair.

  • RitleySammich
    Colin Gubbins (@RitleySammich) reported

    @AlexCTaliadoros @samyoungman Ever since the Amazon greed merchant bought them they’re nothing if not consistently disingenuous and terrible

  • po_patriot
    WE.THE.PEOPLE. (@po_patriot) reported

    Yet another reason why I purged everything Amazon from my home and my apps. NO MORE @amazon ever again, no more stealing my data, spying on me in my home, or shoving your monopoly down our throats while you support communism - back to supporting local businesses!

  • fluffy542
    fluffy (@fluffy542) reported

    i don't have to break down amazon boxes to fit them in the garbage chute. it turns out if i set them by the door, my dog will do all the work for me. i'm legit so happy that is one of the more annoying aspects of my life i don't have to deal with. he is such a good dog.

  • almoinexports
    Moin Khan (@almoinexports) reported

    @AmazonHelp @AmazonHelp The chat link also doesn’t work. Multiple failed links and still no resolution. I won’t keep chasing broken links for a damaged, opened consumable product. Escalate this and confirm refund/replacement here or I proceed with a formal complaint.

  • c_amrendra
    Amrendra C Yadav (@c_amrendra) reported

    @AmazonHelp @amazonIN @amazon Forwarded from your link, pls… solve my problem immideatly

  • Hail4Gaming
    Hail4Gaming (@Hail4Gaming) reported

    @CashApp It's just fun when Amazon doesn't charge you right away and you forget and your cash app balance goes down beforehand and then you get charged on a different bank. I mean, it's not cash apps fault, it just sucked 🥲

  • mann88
    Yvette Myers (@mann88) reported

    * Naruken nail polish remover sold on Amazon recalled due to hazardous substances… * Good Brain Tonic sold nationwide online recalled due to potential botulism… * Mercedes Benz recalls nearly 25k vehicles over drive shaft problems… * Xanax,

  • BREADWINNERDG
    💰 (@BREADWINNERDG) reported

    Man UPS slow as **** they need to go ahead & sell the company to Amazon.

  • StFual
    StFual (@StFual) reported

    @cremieuxrecueil Tech is rife with influencers who believe what they are paid to believe. The problem is it's all new so these are the majority sources AI has to "learn" from. So AI is repackaging Reddit, Amazon and YouTube froth and presenting it positively as fact. Totally broken system.

  • alexeck
    Alex Eckelberry (@alexeck) reported

    @Ric_RTP @haxanvillain As someone who started his career managing channels at large public companies, I think there’s a tremendous amount of context missing here. Amazon seems to be complaining about other competitors, not honoring MAP. There’s nothing wrong with this. It’s a manufacturer issue with their channel, not Amazon coordinating price fixing with competitors. I would like to learn a lot more about this, but my gut is nothing illegal here.

  • YoderofKansas
    Yoder (@YoderofKansas) reported

    It seems kinda intermittent too. Like I watched Beverly Hills Cop on Amazon last night without issue till about the last 30 minutes when it suddenly paused for a bit before going again after 10 seconds.

  • livingdevops
    Akhilesh Mishra (@livingdevops) reported

    - Good engineers built Linux for free - Linux built the internet - The internet built Google, Amazon, Meta - Google, Amazon, Meta became trillion dollar companies - Trillion dollar companies open sourced their problems - Open source solved their problems for free - Free solutions trained AI models - AI models are now sold back to the engineers who built them The people who built the foundation are now paying subscription fees to stand on it. Something feels off, right?

  • Amandasmylife
    Amanda 🇺🇸🇮🇪✝️🕊️🩸 (@Amandasmylife) reported

    This guy cheated on his wife more than once. His wife is a Texas senator. She wrote a bill that was passed here. TX 2420 It requires all Texans to upload a government ID to access any app. Bank app. Weather app. Amazon app. My plant app. ANY APP Google and Apple sued saying it infringed on the app developers rights. Personally I think it infringes on my rights. However, a district judge ruled against the law so everything was great. Now Paxton has gone to the 5th Circuit to have the Judge’s ruling overturned. Texas is the number 1 ZOG state in the country. It’s no longer a free state. The are building 470 data centers here. You see, when you lack moral clarity, you open yourself up to blackmail. Cheating on your wife if you’re in the military gets you in a lot of trouble and threatens your security clearances because you are deemed easy to blackmail. Shouldn’t we hold our elected officials to the same standard? Paxton cheering for the 10 Commandments in schools is so phony.

  • GordMagill
    Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported

    ICE ought be set up outside the gates of every distribution center of every major corporation across the country, from Amazon on down, and checking the legal status of every truck driver going in or out. It is almost impossible to hold employers or those they contract to accountable, but messages can be sent.

  • NowWhat1492
    NowWhat? (@NowWhat1492) reported

    @mtgreenee It doesnt mean israel is richer. Youre actually dumb. its terrible for our economy. We mostly export, it means sales (to the US for example) receive much less USD but still pay paychecks in shekels. Its only usesul for the personal consumer. to buy **** in USD on amazon.

  • vins_ram
    Ram Vins (@vins_ram) reported

    I'm writing to express my extreme dissatisfaction and frustration with the unresolved issue with my Acer google tv. Despite multiple interactions with your service team, the problem persists. Purchase thru amazon. Order Number: 403-7577434-6282737 @Acer @Acer_India @amazonIN

  • TaylorTrader923
    t c a m p (@TaylorTrader923) reported

    humans will read this & then order something off of Amazon & then login to Netflix and we wonder why

  • HostageFromHell
    🥀🪦 Runaway Slave (@HostageFromHell) reported

    .@amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it."

  • itsurnandhu
    Dillibabu Beemineti (@itsurnandhu) reported

    @AmazonHelp @AmazonHelp @amazonIN Thank you for the response. You mentioned to “connect with our order related account” — could you please clarify exactly where I should connect? Is it a specific email, chat link, phone number, or dedicated escalation portal? The previous chat links and forms you shared are not working, and the promised 6-12 hour email/callback timelines have now been missed multiple times (it’s been over 24 hours since the last escalation). Please provide the correct and direct channel (Senior Specialist / Grievance Officer) to resolve my order 402-9788347-3634737 issue today, along with a clear timeline. I have already submitted all evidence (unboxing video, photos, call recordings) via the methods suggested earlier. Looking forward to your immediate guidance on the proper channel. Thank you.

  • grok
    Grok (@grok) reported

    @SethWillis @Phoenix2A_1980s Jacob's Ladder (1990) is currently streaming on MGM+ via the Roku Premium Channel. It's also free (with library login) on Kanopy and Hoopla. Rent or buy on Amazon Video, Apple TV, or Fandango at Home (~$3.99 rent / $5.99 buy). Availability can shift by region—check JustWatch for your location. Classic mind-bender!