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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 19: Problems at Amazon

Amazon is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Website Down (48%)
  • 27% Errors (27%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Flers Sign in 2 hours ago
Owego Errors 15 hours ago
Mississauga Website Down 1 day ago
Grand Coulee Errors 1 day ago
Sanguinet Website Down 1 day ago
Bigastro Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • drillblitz
    Zorro (@drillblitz) reported

    @pepsifuckingmax mhm! generally though just dont get gc2b their quality went down like crazyy all i hear is bad things about it… also dont go for a cheap one on amazon or tiktok or whatever they fall apart and they dont bind at all especially with larger chests unfortunately the cost is worth it

  • asrivastava75
    Ashutosh (@asrivastava75) reported

    Dear @amazonIN,@AmazonHelp I need to speak with your customer support team regarding an issue, but I can no longer find the option to chat with or request a callback in the Amazon app. The app only redirects to self-help articles, which are not resolving my concern. Removing easy access to customer support is making it unnecessarily difficult for customers to get assistance. Please restore the option or help me connect with an executive. Please help me connect with a customer service representative at the earliest. Thank you.

  • RobbieMarsalis
    Roberto Marsalis (@RobbieMarsalis) reported

    @AaronGunn There seems to be a lot of funny business with Canada Post. My rural delivery guy drives a new Audi SUV… none of my business but that’s a pretty odd choice of vehicle to use for work. In early June, I ordered a $400 motorcycle jacket from a reputable online store. Despite the email saying it was delivered, there was no package and no parcel notice. Canada Post did basically nothing to correct the issue.. I had to contact the seller and have them initiate an investigation. When I heard nothing for a week I called Canada Post and they said for ‘privacy reasons’ they couldn’t tell me anything. Amazon delivers 24-7 365 everywhere and somehow they get it to work with very few mistakes. Seems Canada Post is purposely being driven to the point of uselessness. Someone got a free jacket tho!

  • vivekharidev
    Vivek Bhargava (@vivekharidev) reported

    @CarrierMideaInd @Midea @carrier CUSTOMER CARE DOESNOT EVEN READ AND COMPREHEND THE ISSUE WE HAVE RAISED - we did not get the product with all accessories and installation person asks for money more than prescribed - Amazon 404-0983655-4246763 - Dawntech - resolve

  • SUCCESSMAPPERS
    Pietro Mappers (of Success Mappers) (@SUCCESSMAPPERS) reported

    what's your biggest problem with Amazon PPC?

  • mangereman
    The Real Rory (@mangereman) reported

    @TheRedbaiter The whole line of questioning was nonsensical People aren’t using Netflix or Amazon or SM because it has a tax advantage, they use it because it has better content. TVNZ doesn’t has a tax problem, it has a content problem

  • JuanCOli1
    TIME TRAVELER (@JuanCOli1) reported

    HOUSTON WE HAVE A PROBLEM This explains the creation of Google, Apple, Microsoft, NVIDIA, Alphabet, Amazon, etc., the frontmen who run them, & THE COLD WAR. IQ HIGHER THAN A HUMAN’S At the top echelon coordinating all intelligence services, we possess a superhuman IQ. Hybrid and extraterrestrial. We are useful idiots, and we don't even realize who is using us. Compartmentalization: How Intelligence Services Protect Their Operations. The system is designed so that low-level personnel and agents execute a task without ever knowing the final objective of the operation. If they are captured, interrogated, or leak information, they cannot compromise the mission because they never had the complete picture. This is achieved by dividing information not by rank, but by compartments. Improved Model: The 3 Pillars of Compartmentalization 1. INFORMATION PILLAR: Vertical Compartmentalization [SCI and Codewords] This is the control of WHAT is known. • SCI - Sensitive Compartmented Information: Having a Top Secret clearance is not enough. Information is divided into sealed vertical compartments. Each one has a Codeword. • Read-In Principle: To enter a compartment you must be formally authorized and read in. Being in compartment A does not give you access to compartment B, even if you have the same rank. The most publicly known controls are HCS for human sources, SI for signals intelligence, and TK for satellite intelligence. • Bigot List: A closed list of who is authorized within each codeword. If you are not on the list, you do not exist for that operation. 2. OPERATIONAL PILLAR: Human Compartmentalization [Watertight Cells] This is the control of WHO knows WHOM. This is the one used in the field. • Horizontal Isolation: Members of one cell do not know that other cells exist working on the same mission. • Parallel Cells: A single mission is divided into three tasks that seem unconnected. One cell steals a blueprint, another surveys a route, and another rents a vehicle. None of them understands the final objective. • The Case Officer: He is the only bridge. He rations the information. He tells the agent "watch this corner at 17:00" but never tells him why. • Cut-outs: Intermediaries whose sole function is to move a message or object from point A to point B. They know neither the sender nor the receiver. • Alias ​​and Unique Cover: Low-level personnel only know their superiors by an operational alias, and safe houses are constantly changed so they cannot trace the base. 3. TECHNOLOGICAL AND CONTROL PILLAR: The Mosaic Principle This is the control of DAMAGE if something fails. It assumes that any isolated fragment is useless. • Mosaic Principle: A single loose piece does not allow you to see the complete picture. This is how the blast radius is reduced if an agent is compromised. • Air-Gapped Systems: Intelligence networks are physically disconnected from the internet and from other networks. There is no cable or Wi-Fi connecting them. • Cell-Level Tagging: Access is not by folders. Each paragraph, row, or data point has its own cryptographic tag. The system automatically hides names, places, or dates according to your exact permission. • Immutable Access Logs and UAM: Every click is recorded in an unalterable audit system. If an analyst searches outside their assigned mission, an automatic counterintelligence alert is generated. In one sentence: Compartmentalize vertically to limit the what, isolate horizontally to limit the who, and protect technologically to limit the damage.

  • BowtieProdsYT
    Bowtie Productions (@BowtieProdsYT) reported

    @exisbread No problem! I have the Titan brand Super Massager. There's no model number, unfortunately. I picked it up from 5 Below like 5 or so years ago, and they frequently rotate their stock, so I doubt they'll still have it. I didnt see the exact item on Amazon, but it looks like there's some eBay listings, at least.

  • OldManHop
    Hop (@OldManHop) reported

    @hereforthetesla @JustJenRX @amazon The app they use sometimes shows the wrong GPS location and the driver doesn't get a delivery error until trying to take a picture at the wrong property. Happens ALL the time. They more than likely picked up the package to deliver it to it's correct destination next-door.

  • BarbaraJo647020
    Barbara (@BarbaraJo647020) reported

    @Luna_Jones79 Shut down Amazon warehouses immediately and recind allH1B's permanently!

  • jani28007
    Jay Jani (@jani28007) reported

    @amazonIN This is the 2nd time I've faced the same issue. I received no call from Amazon Customer Service or any delivery agent, despite being available 24×7. Is this how Amazon treats its Prime members? Seriously reconsidering renewing my #AmazonPrime membership. #PoorService

  • SudipGh63016449
    Mr. X (@SudipGh63016449) reported

    @DealsDhamaka They would refund. Happemed this type of issue. Amazon is relatively far betted than other ecomm in customer service.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Musaifk37541331 Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • 3eyesisenough
    Exec.Producer of Da Simulation (@3eyesisenough) reported

    @thatflwater @amazon They dont, they sent me a whole *** desk with missing screws and broken pieces one time, and I bought it brand new

  • redqueen1776
    conservativequeen2day (@redqueen1776) reported

    @AmazonHelp Hey bot. Tell your company to fix your ****. At this point you aren’t even shipping items and then when I can finally cancel them and get a refund you say I refused the item when it was never even shipped. Stop lying and stop with the fraud.

  • alojoh
    AJ Investment Research (@alojoh) reported

    @ILikeE17 "the numbers should reflect that" is exactly the fallacy. I ran the numbers and I can tell you it's not what you think it is. Material scale is required to make a dent. We are talking about hundreds of thousands of Cybercabs. At $1.4 trillion virtually all the upside and A LOT is already priced in. that's the problem. There is nothing left on the table. That's also why in Elon's new comp package the EBITDA targets have been so low. Also not the "D" in EBITDA. It excludes depreciation but everyone will have missed that. It means Elon can just spend his way to say and always run at micro profitability, similar to Amazon. Unfortunately too few truly understand what that means.

  • 76Agniban
    76_Agniban Saha (@76Agniban) reported

    @AmazonHelp @amazonIN I have already reported the issue. Since I plan to order the same shoes again, could you please ensure that I receive a defect-free product and not another defective one? Thank you.

  • R25_Speaks
    RS (@R25_Speaks) reported

    Always! check the expiry dates on products when ordering from quick commerce apps. Noticed repeated issues with @AmazonNow, particularly expired dairy items supplied from their dark stores. They usually issue refunds if you report it, but many customers don’t catch the dates in time. Other platforms have similar problems, but this seems more frequent with #AmazonNow @AmitAgarwal, with the competition heating up, tightening supply chain quality would help! #Amazon

  • capaatty
    Amy (@capaatty) reported

    @XfinitySupport I downloaded 3 shows to an Amazon fire tablet, and returned them. However, they have not been returned, and I am unable to access them from my DVR. Is there a fix for this?

  • LalitBindal02
    Lalit Bindal (@LalitBindal02) reported

    @AmazonHelp @amazonIN @AmitAgarwal My account has been broken auto-canceling every order due to an automated security flag glitch. I have contacted support multiple times with ZERO resolution. ​This is incredibly frustrating. Please escalate this immediately M. 9811935322

  • QuantumQlink
    Qrazy (@QuantumQlink) reported

    @AwakenedOutlaw Most in Northern Virginia didn't even know these Data Centers are here. There are over 300 for Amazon Web services alone and many more new ones being built. They are huge, about 800k sf, all due to high demand. I know as I started working in one of the first, AOL, in the late 90's, all the way up to AWS recently for the past 22 years. There has never been any real issue with water or electric use. The real problems arising look to be Zoning and location issues that have real impact on residences and that is what really needs addressed. WE NEED DATA CENTERS! How do people think the Internet and this platform itself exists? 😎

  • Ric_RTP
    Ricardo (@Ric_RTP) reported

    The US spent decades trying to break John D. Rockefeller, and the day it finally won, it turned him into the most powerful man in history. At his peak, his fortune was worth close to 2% of the entire American economy. He got there by taking control of 90% of all the oil in America, the one resource the entire economy ran on. And right now a small group of companies controls AI, search, and the cloud, and Washington is once again talking about breaking them apart. Rockefeller already ran this exact "experiment" a hundred years ago. Here's how it ended and what it tells us about the current AI situation: He started with a single oil refinery in Cleveland in the 1860s, and within about 20 years he had swallowed almost the entire industry. When people finally figured out how he did it, the country was horrified. Everyone assumes Rockefeller won because he made cheaper oil. But what he actually did was turn the railroads into a weapon against everyone else. Rockefeller shipped more oil than anyone in the country, so he squeezed the railroads for secret discounts on every barrel he moved. Then he took it somewhere nobody else dared... He cut a deal called a drawback: - Every time a competitor shipped a barrel of oil, the railroad charged them full price - Then the railroad handed a slice of that payment straight to Rockefeller - His rivals were paying a fee that funded the man trying to destroy them - And most of them had no idea it was even happening That deal lived inside a scheme called the South Improvement Company in 1872. When word leaked, the public outrage was so loud the railroads scrapped it within weeks. But it did not matter. Rockefeller had already used the threat. In a matter of weeks in 1872, he pressured 23 refiners in Cleveland into selling out to him. Historians still call it the Cleveland Massacre. After that, his playbook barely changed. He would slash his prices in a town until the local refiner went bankrupt, buy the wreckage for pennies, then push the prices right back up. Refiner by refiner, city by city, he took the entire industry. Then a journalist named Ida Tarbell went after him: Her own father had been one of the small oilmen Rockefeller crushed. Starting in 1902, she published an investigation in McClure's magazine that laid out every rebate, every drawback, and every ***** tactic in brutal detail. For the first time, the public saw exactly how the empire had been built. And the government finally moved. In 1911, the Supreme Court ruled that Standard Oil was an illegal monopoly and ordered it broken into 34 separate companies. It was supposed to be the end of him. But the breakup made Rockefeller richer than he had EVER been. He still owned a giant stake in every one of those 34 new companies. Set free to compete in their own regions, the pieces were suddenly worth more apart than they had ever been together. The value of his holdings roughly DOUBLED. By 1916, John D. Rockefeller became the first billionaire in history. The government had spent years trying to strip him of his power, and the punishment handed him the biggest fortune the world had ever seen. And those 34 companies never went away either. They grew into Exxon, Chevron, Mobil, and Amoco, the core of what we now call Big Oil. Exxon alone is worth more than $600 billion today. Standard Oil did not actually die in 1911. Its pieces just kept getting bigger. Which brings us back to now: The government wants to run it all over again, this time against the companies that own AI. They already convinced a judge that Google runs an illegal monopoly over search, and it has pushed to carve the company apart. Amazon, Apple, and Meta are each fighting antitrust cases of their own. Everyone assumes a breakup would finally cut these giants down to size. History says the opposite tends to happen. When you shatter a monopoly, the founders and the big shareholders do not lose a thing. They walk away owning a slice of every company that falls out of it. Each of those pieces gets set loose to grow in its own lane, and the market re-prices them one by one. The parts almost always end up worth more than the whole ever was. Rockefeller's fortune doubled after 1911. Then it happened AGAIN... In 1984, the government broke AT&T into seven Baby Bells to end the phone monopoly. Within about 20 years, those pieces had merged back into two giants, AT&T and Verizon, that now pull in more than $260 billion a year between them and dominate the market all over again. Investors who simply held the pieces saw their stake climb more than 600% in the years that followed. So when you hear that Washington is coming for the companies that own AI, remember what happened the last two times. The monopoly did not die. It split into pieces, the pieces got bigger, and the people who owned them got richer.

  • ChayetGreg
    GREG Clw (@ChayetGreg) reported

    @DylanHusseyy @restockd_ping Because it's not all about you princess. Amazon has Dynamic pricing. The price fluctuates up and down constantly. It wouldn't be Priceless high if people were not buying it.

  • prettyradical_
    Pretty Radical (@prettyradical_) reported

    I found a bathmat on Amazon that is the exact color of the tile I purchased on Amazon with the exact measurements precisely need no error

  • Techno_adda
    Santosh Kumar (@Techno_adda) reported

    @AmazonHelp @amazonIN @amazon The product is still not shipped that's the problem.

  • tasmay_879
    TV (@tasmay_879) reported

    Order # 402-8619877-8525969 Order # 402-7113628-2852330. Both the Amazon Now product delivery has issues with products, and today's delivery, your team promised me that cashback will not be affected and will get a refund of ₹93,

  • BigIsaiah_01
    𝗕𝗶𝗴 𝗜𝘀𝗮𝗶𝗮𝗵♎ (@BigIsaiah_01) reported

    A group of Yale students went into the Ecuadorian Amazon looking for anything interesting. They came back with a fungus that eats plastic and can do it without oxygen. It is called Pestalotiopsis microspora, and it was found living inside plant stems in the rainforest. In the lab, students fed it polyurethane, the plastic in foam, insulation, and countless products, and it did not just tolerate it. It thrived on it, treating the plastic as its only source of food. The part that made scientists sit up was what happened when they removed the oxygen. Most organisms that degrade waste need air. This fungus kept eating anaerobically, in exactly the conditions found at the bottom of a landfill, buried under tonnes of trash where nothing else can breathe. The mechanism is elegant. The fungus secretes an enzyme that snaps the chemical bonds holding the polymer chains together, breaking long plastic molecules into fragments it can absorb. To the fungus, plastic is just an unusual kind of carbon, and carbon is dinner. Now the honest caveats, because a headline like this always outruns the science. This was discovered years ago, and it is still not a deployed solution. Lab results are not landfills. It works on polyurethane, not on every plastic, and PET bottles like the one in this image are usually handled by different organisms and enzymes. Speed is the real problem. A fungus that takes months to chew through a foam sample is not going to erase a garbage patch, and the by-products still need to be understood before anyone releases anything at scale. But the discovery cracked open a whole field. Since then researchers have found bacteria that digest PET, waxworms whose gut microbes break down polyethylene, and engineered enzymes that dismantle bottles in hours. Here is the deeper truth in it. Plastic has only existed for about a century. In that blink, life has already begun evolving an appetite for it. We invented a material nature had no answer for, and nature started writing one anyway. Should we be racing to engineer these organisms for landfills, or is that fixing the wrong end of the problem?

  • alphaticaio
    Alphatica (@alphaticaio) reported

    Oracle's AI data center costs are running billions over plan. The Information broke the story. Here is what the data shows. The capex trajectory is parabolic: FY2025: $21.2 billion FY2026: $55.7 billion (above $50B guidance) FY2027: $90-95 billion planned That is a 4.5x increase in two years. Oracle is trying to build the infrastructure for a $300 billion computing agreement with OpenAI and the numbers are running away from them. Three problems simultaneously. First, financing. JPMorgan and other banks are struggling to syndicate the billions in loans needed to keep construction moving. Individual bank exposure limits are creating a bottleneck. When JPMorgan cannot syndicate a loan for Oracle, it tells you the credit market is recalibrating its exposure to AI infrastructure debt broadly. Second, cost overruns. The Stargate megasite in Abilene, Texas and facilities in Wisconsin are costing more than planned. A proposed $165 billion project in New Mexico is reportedly on the rocks and Oracle was planning to build its own natural gas power plant to feed it. Third, power. Securing grid capacity in central Texas and the Midwest is neither fast nor cheap. This is the same bottleneck our Lauren Hayes AI hardware video flagged: power, not chips, is the binding constraint. The stock is down 19% in a month. Reports of 20,000 to 30,000 potential layoffs are circulating. Oracle raised $18 billion in bonds but that covers less than a quarter of the FY2027 capex target. The read-through for the AI trade: if Oracle cannot finance its buildout at scale, smaller players with thinner balance sheets face even tighter terms. The AI infrastructure boom requires not just demand for compute, but access to capital to build it. That access is tightening. This does not change the demand thesis. Oracle's remaining performance obligations hit $638 billion last quarter, up 325% year over year. The demand is real. The question is whether Oracle can finance the supply fast enough to fulfill it. The winners from Oracle's pain: companies that already built their infrastructure. Meta, Google, and Amazon spent years building data centers when capital was cheap. The incumbents already built and paid for their infrastructure when rates were near zero. Oracle still has to build and pay for theirs while capital is expensive. That is the difference between spending $55 billion when money was free and spending $95 billion when banks cannot syndicate the loans. $ORCL $QQQ $GOOGL

  • john_in_sd
    Johnny in SD (@john_in_sd) reported

    @walmarthelp - I am so frustrated trying to create an online account... the user experience is complete garbage. Just things about technical issues, no steps to resolve. Seems to be verication, i don't know -- I am just trying to switch from Amazon to Walmart, and i can't.

  • brittilina
    Brittany (@brittilina) reported

    @TheMoleyHeart Well, the problem is we have literally 0 discretionary funds right now or else I’d have already ordered a new smart bulb from Amazon, easy peasy.