Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/18/2026 22:55

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMorton Grove Website Down
United StatesManassas Errors
MexicoTlalpan Errors
United StatesClinton Corners Errors
United StatesAshburn Website Down
United StatesMilwaukee Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • anifesmith1235 oxford dictionary (@anifesmith1235) reported

    @cnni The movie Industry watering down, Amazon new premier is Packaging that series coming soon online and theaters near you.

  • kirti_mohanty5 kirti mohanty5 (@kirti_mohanty5) reported

    @AmazonHelp @amazonIN When will my problem be solved

  • ryuk_hell Lord Robert Henry (@ryuk_hell) reported

    @SonicJakks @OrwellNGoode The fact that Amazon threats their employees in such a way that there is a need for "despair closets" and the fact that these closets are all amazon is gonna do about this problem

  • aar23dubbs Aaron Dubbs (@aar23dubbs) reported

    @St1nkP4lm Anything lol. A queen sized. The mattress We have, I bought when I was down really bad 4 years ago. Off of Amazon.

  • Pastel_Idiott Belle🏳️‍⚧️ (@Pastel_Idiott) reported

    Our wii U has been "broken" for like 3 years when the one cord we need for it to work again is only 12 dolloars on amazon

  • JoeGeeBITW1982 Joseph Guardabasco (@JoeGeeBITW1982) reported from Granite Quarry, North Carolina

    Why is that any silly impulse buy on @amazon I usually have no problem with the next day delivery BUT when it’s something I really need next day there’s always a delay 😡😡😡😡

  • Coach_Colette Colette Ellis (@Coach_Colette) reported

    Is anyone else having issues with @amazon #PrimeVideo or just me?

  • Longballs43 J Fro (@Longballs43) reported

    @xandy_mills @amazon Extreme let down by the lack of tacos in this discussion

  • Blutus_Maximus JUMEX (@Blutus_Maximus) reported

    @AmazonHelp I have done the troubleshooting, called the store where I bought this, and even your live support... Nothing. Based on my ability to stream with other apps, this seems like a streaming issue specific to my TV with Prime's app. THIS IS FIRE TV THAT IS ONLY ONE YEAR OLD WTF?!

  • sameernatekar sameernatekar (@sameernatekar) reported

    @amazonIN #appario @Havitofficial #havit I am doing follow-up with Amazon and Appario retail private ltd. since 2nd May 21. regarding my purchase from Amazon india. Problem is with the Havit gamenote MS-1005 mouse purchased from Amazon on 5th March 2021 Order 171-5457229-7697938

  • DottAnd Andrew V (@DottAnd) reported

    @TMobileHelp Hello! I have a problem receiving the text messages with codes to access safe sites (Amazon, Voya, blue cross blue shield). It is very important that I receive them. Can you please help me verify what’s wrong?

  • Adideva3 Sanjeev Adi Maharaj (@Adideva3) reported

    @AmazonHelp @ashutosh283 Thats true because I have Prime Video and I have no audio issues at all because my internet speed is very high.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @bigboystyle100 Hello. Thanks for reaching out to us about the shipping carriers. Amazon uses a variety of carriers. We're very sorry to hear you've had repeat delivery issues with that particular carrier. Do you currently have a package that has missed its expected delivery date? (1/2)

  • FullyNecessary Katrina Orozco Patrick (@FullyNecessary) reported

    @AtwaterRhodes You could also create and Amazon wish list and post it on Twitter. I mean...I for one would not have a problem purchasing a book to go towards a classroom. I'm sure many others wouldn't either.

  • NottingHillNerd John (@NottingHillNerd) reported

    @AlexJHarman @unamccormack I've always had issues with Amazon delivery drivers and paperbacks which is why I seldom buy them from there. I'm just not going to buy from them which leaves me screwed until I get my head sorted. I ended up using the refund to buy Picard: The Last Best Hope for my brother.

  • ThomasApt06 thomas anderson (@ThomasApt06) reported

    @CNN Amazon is becoming too rich & powerful. It's gobbling up everything in it's voracious path that's worthwhile. Jeff Bezo's must be stopped & Amazon broken up. When will the sleepy House & Senate wake up, bf it's too late? Amazon is a voracious mega trillion $$ corp & won't stop!

  • vodkaclaw That Dog Gay (@vodkaclaw) reported from Manhattan, New York

    Walking next to a guy pushing a cart of Amazon deliveries. The top box falls off with a very loud you-know-that-****-is-broken noise. He looks at me. Shrugs. Throws it on top. Keeps moving.

  • MrRADRC Cary (@MrRADRC) reported

    @AmazonHelp Yes. Smart tv died this morning. No power... nothing. But apparently I have to deactivate the inbuilt Roku Amazon account in order to sign in on my new tv. I is dead. Yoy charged me 27 bucks without my approval. I escalated this to a manager and had zero help.

  • PaulieVerity Paul Verity 🌺 (@PaulieVerity) reported

    @ryanredmond87 @adilray ok, so let's lock down people for ever, so they can't spread a virus. Old people will die anyway without their family being there. Small businesses that rely on human contact will die but Amazon's that don't rely on human contact, will prosper. Is this the world you want?

  • KiranVSHort ಕಿರಣ್ ವಿ ಎಸ್/ Kiran VS (@KiranVSHort) reported

    @AmazonHelp Thanks for the reply. But you didn't assisted anything except please place a new order. You not solved my problem.

  • JohnNephew John Nephew, the Full Moderna (@JohnNephew) reported

    @AmazonHelp I have submitted cases inside Seller Central to investigate Amazon's errors. In the meantime, I take it as the latest cautionary lesson in the ways that Amazon can harm my business if I allow them to be too big a part of it.

  • RashmiRn2 RashmiRn (@RashmiRn2) reported

    @AmazonHelp I have already reported the same but could not resolved the issue

  • HassyHussein Hassy (@HassyHussein) reported

    @kevinhatchard @amazon After watching the first leg and seeing how poor Köln were can’t help but think they’re going down Kev...what’s your prediction?!

  • AndyRMillsmith Andy, Orange County CA (@AndyRMillsmith) reported

    @Davidlaz Thx a very good & interesting take on an endemic problem “we need to simplify the information that patients are provided” Love the “compare & contrast” layout of article Amazon is mostly a distributor of non US manufactured products that skip US workers but article is spot on

  • matpgale Matthew Gale (@matpgale) reported

    @AmazonHelp I cannot login to my account as my linked mobile number has changed. Cannot live chat or email direct as it asks for a code from that number which I don’t have anymore. Any help would be grand.

  • _north_light_ nortlight (@_north_light_) reported

    @LovelyIrishAlan ordered a new seat off amazon once. took months before amazon stopped offering me new seats in recommended. Like...I have a seat now how many toilets do you think I need to fix?

  • King__Fousa The names Case...Justin Case ㋛ (@King__Fousa) reported from Chesapeake Mobile Home Park, Virginia

    Never have I ever had an issue with Amazon delivering. How tf is my package supposed to be delivered today and it hasn’t even been updated to being out for delivery

  • Clay_c1965 Clay G. (@Clay_c1965) reported

    @AmazonHelp I do not view helpful tips, either the streaming service works or it does not. I'm not the type of customer who searches why Amazon's streaming service is not working, that is left to you!

  • Wasimkhan7472 Wasim Khan (@Wasimkhan7472) reported

    @AmazonHelp They are not resolved my issue.

  • bookkakes ᴀ.ᴊ. (@bookkakes) reported

    @BlackityBecky they do it on purpose partially to cut costs. it’s a huge issue with the pet food on there too. they basically poisoned my dog with fake stuff in branded packaging (she’s ok now). they’ve gotten in trouble for it multiple times but it’s amazon so they just bounce right back.