Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website Down	8 hours ago
Villeurbanne	Website Down	13 hours ago
Carmel	Website Down	1 day ago
Denver	Website Down	1 day ago
Medellín	Sign in	1 day ago
Hyderabad	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deep Value (@_deepvalue_) reported 2 minutes ago

  🔴 QQQ $708.93 (-1.51%) (close) — Appaloosa Management fully exited its positions in DAL, $AAL, and UAL, rotating the capital into Amazon and Uber instead. With WTI crude trading at $101.16, the fund's move underscores growing concern that fuel costs are becoming a serious headwind for airline margins. The exit comes as the broader market sold off, with small caps down 2.41% on the day.

• 
  SYS.VIZ👁️ (@SysViz) reported 4 minutes ago

  The Architects are packing their bags. Breaking: Jerome Powell officially steps down as Fed Chair. Simultaneously: Berkshire Hathaway dumps 100% of Amazon and UnitedHealth. When the men who built the system leave, you don't stay to find out what happens next. 🧵

• 
  Suvayu 🐧 (@QuarkyPhysicist) reported 10 minutes ago

  @AmazonHelp Thanks Akamsha, I described my issue over DM.

• 
  Ed (@Ed1446869085128) reported 12 minutes ago

  @TheJGMMA Great we lost and your scholarship is down the drain kid. Enjoy amazon

• 
  Marcus (@Marcus70672192) reported 12 minutes ago

  I like amazon prime but the navigation is very slow compared to sky. But maybe I need to update the control or something as I've had it for a while. Also the paying extra for ads after u have paid for the service is an underhanded move @PrimeVideo

• 
  Nayan Prakash (@NayanPrakash4) reported 12 minutes ago

  @AmazonHelp Search bar goes to black screen. There is so much lag on all home screens that it’s impossible to select or find anything. I don’t have time to write silly emails. Fix the issues or lose the customers . Choice is yours !!

• 
  UniverseOfMind (@UniverseOf_Mind) reported 16 minutes ago

  S&P 500 hit a record high this week. US-China summit: no deal. Nvidia down 4%. Semis down 5-6%. Amazon layoffs. Treasury yields rising. The market doesn’t care what happens. It cares what happens next. #china #macro #economy

• 
  annipo 🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿👑 🩵 (@anniejones2703) reported 23 minutes ago

  “This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down

• 
  pavan kumar (@bhatpk91) reported 23 minutes ago

  @AmazonHelp @amazonIN Worst experience with Amazon delivery service. For the last 2–3 months, my orders are being falsely marked as “delivered” even though I never received them. Every time I have to call customer care and managers to track them down.

• 
  Ironhead841 (@Mt2Aguy) reported 24 minutes ago

  @WIclassic I uhm... liked the first one, I just bought it on Amazon Prime. I had a discussion with @FilmLadd about this series which I originally passed on because it was too slow and he convinced me to give it another shot. We're liking it so far.😎

• 
  ‼️🌹श्री राम भक्त गुरु🌹‼️ (@GURU914491) reported 28 minutes ago

  @AmazonHelp @Nashville_Deb @amazonIN Is there anything that can be done? I really don't think so—I've had a terrible experience. 😡

• 
  Arun Sharma (@arun56944) reported 28 minutes ago

  @AmazonHelp Thank you for the update. I understand that the investigation is still underway, but I have already been following up on this issue for the last few days and still do not have any concrete update or resolution timeline. The delay has already caused me to lose the available bank offers and has also impacted my weekend installation plan. Hoping for a proper resolution on May 17. I will keep following up.

• 
  junkDrawer.ai (@junkDrawer_ai) reported 34 minutes ago

  @ValueAddedRS FBA has essentially failed for the original vision Amazon had any they subsidized it massively for years. If they can’t make it work I don’t think anyone else can. I say it failed because FBA is now a terrible deal and hassle for small sellers or small quantities, they are getting pushed off the platform. Now FBA I’m sure is very profitable and strategic still for Amazon but it’s a different very narrow focus, at huge scale. ebay-type inventory just didn’t work there

• 
  JesusIsGodAndKing (@JesusGodAndKing) reported 34 minutes ago

  @nicdunz @coinbase Get on your coinbase app and get connected to one of the people if you still have your subscription you can talk to a live person. Many companies will at least offer a partial refund for a few months if you are accidently subscribed to something tell them you never even used it like ever they have logs. This worked for me with Amazon Web Services where I accidently had a linux server free trial that turned into a paid service I never used. Got like 4 months back.

• 
  Rohit (@ai_rohitt) reported 38 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: Which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Dr. Dale Carnegie, Jr. CFA (@SFWTrades) reported 39 minutes ago

  > Instead of taking over management of Combs' specific stock picks—which included names like Visa, Mastercard, Amazon, Domino's Pizza, and UnitedHealth—Abel opted to liquidate them entirely. Now you know why $V and $MA were down so much

• 
  Gummy_Bears (@Gum_myBears) reported 42 minutes ago

  @samirks_7 @RoadsOfMumbai Not true. With solid customer record, e-commerce listen. Eg: I bought Panasonic AC from Amazon in 2024. After few days, the indoor unit hummed at night. I reported it to Amazon. They replaced the unit & refunded the installation fee. Got a replacement & it worked fine. No issues.

• 
  Xu Zou (@xz_keg) reported 44 minutes ago

  @Jjjjjjjjjjg which cloud server host is less blocked? amazon?

• 
  Congressman Jefferson Shreve (@RepShreve) reported 45 minutes ago

  Scammers are getting smarter — and more dangerous. I spoke at @bbb_us Scam Survivor Day at Amazon HQ2 this morning and heard directly from Americans whose lives were turned upside down by scams and financial fraud. These criminals target seniors, veterans, and vulnerable families every day. As Chair of the Stop Scams Caucus, stopping them is a priority. #StopScams

• 
  Mr. Puerto Rico (@GOATBoricua) reported 48 minutes ago

  @3arod83 Amazon should just stick to online shopping. They have a terrible TV viewing app.

• 
  TielBorlis (@tielborlis2) reported 49 minutes ago

  @ShamashAran @Walmart @amazon This greatly depends on your location and area Nearest amazon fulfillment to you could be a 10+ hour drive while the walmart one is 2 streets down

• 
  🍋‍🟩 (@ThaGreat31) reported 49 minutes ago

  Women don’t date an NBA player then back down to an Amazon employee , it doesn’t happen , once she goes Up she stays Up

• 
  Branden Flasch (@brandenflasch) reported 50 minutes ago

  You could probably find Recharge Rescue contestants on Amazon reviews @tommolog - yikes! Issues for those less familiar: Pic 1: Black (L1) insulation appears to be damaged on the back side, red wire just stuck in the opening not capped and hopefully not connected to anything in the panel but also this was installed with 6/3 instead of 6/2 (hopefully this was replacing a NEMA 14-50?) Pic 2: Unclear where the bare copper ground is going, but the white neutral is being used as ground on the termination Pic 3: NM (romex) cabling should not be used in an unprotected manner and you should not have something like this moved around while hardwired

• 
  smiler 😎 (@ksmosu98) reported 52 minutes ago

  Can we end this experiment with Amazon Prime NBA coverage. These announcers are just terrible

• 
  bbear1116 (@bbear111670) reported 53 minutes ago

  @C_3C_3 There is an easy fix for people who are deeply offended by multibillionaires; they can close their accounts at Facebook, stop online shopping at Amazon, throw away all handheld electronic devices and stop asking AI for help.

• 
  s (@wait5uu) reported 54 minutes ago

  You guys will eat up everything the Zionist Amazon MGM and Disney produce but only have problems with Paramount and plus just some actors

• 
  ☘️O’Toole☘️ (@OToole0423) reported 56 minutes ago

  Is it me or is the sound not working for this @NBA game in ****** @amazon prime stream

• 
  Major Rugburn (@MajorRugburn) reported 56 minutes ago

  @cavs @Redfin The Detroit home broadcast team is less biased than what Amazon displayed. Horrible effort all around for the Cavs. Terrible viewing experience.

• 
  miss 𝐒𝐭✰𝐫𝐠𝐢𝐫𝐥 🪽 (@rayawyd) reported 58 minutes ago

  @AmazonHelp I need your help on and issue

• 
  Sugarsnap1 (@Sugarsnapthese) reported 59 minutes ago

  Is anyone else having issues with late or lost deliveries from Amazon? @amazon Why go from KY to TX only to come to TN where it should be delivered? This has happened twice this week. I already got a refund on one item this week that I had to order twice because it got lost. Now it's happening again. What's going on Amazon?