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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 26: Problems at Amazon

Amazon is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
East Zorra-Tavistock Errors 32 minutes ago
Fort Worth Website Down 2 hours ago
Columbus Website Down 7 hours ago
New York City Website Down 9 hours ago
Marlborough Errors 11 hours ago
Düsseldorf Errors 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • catsmonaut2049
    astrocat (@catsmonaut2049) reported

    @bluesofie171 @gretchenkeskeys @KTLA Two things can be true at once. Amazon has major issues to fix and people need to stop leaving cats outside unattended.

  • Sunittal
    Sunit Talukdar (@Sunittal) reported

    @AmazonHelp TRIED NOT WORKING.PLS CALL ME.I MEAN SERIOUSLY NOONE TO TALK TO ON A DEFECTIVE SUPPLY

  • lnfinityGB
    InfinityGB (@lnfinityGB) reported

    @TemplarHunter01 @ACUnlimited378 @Assassins_UK Yea was amazon, i never had an issue with them tbh

  • PaulRiv84114734
    Paul Rivers (@PaulRiv84114734) reported

    @xwanyex He starts off with his own problems, saying that 40% of low wage labor being illegal immigrants couldn't be representative. Huh? Anyone who interacts with places they work knows that is quite likely. Fast food especially late at night, doordash, watch who delivers your amazon.

  • iamsohot2020
    Anna (@iamsohot2020) reported

    @WhaleNoName i dont see strength either. it’s interesting to see my system refused to issue a buy signal to amazon and google when the move is not supported by strength

  • cosmicrage2911
    अमन कुमार (@cosmicrage2911) reported

    @AmazonHelp, I’m disappointed that OTP verification wasn’t used for my recent order. I received a short shipment (1 pack of oats instead of 2), and the order was marked "delivered" before it reached me. OTPs prevent these errors—how can you fix this missing item issue?

  • AimeeTruchan
    208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported

    Three problematic incidents with @amazon in one week including no delivery, delayed delivery, and an unprofessional driver who showed up to my door with broken bottles of alcohol leaking through the bags broken glass everywhere. What has Amazon done: NOTHING. @JeffBezos

  • gautambsl2222
    Gautam Bansal (@gautambsl2222) reported

    What the hell @amazon @amazonIN Ordered a full body mirror. 1st time auto cancelled because mirror is broken in warehouse 2nd time because of some glitch address on final order is completely different. Called support with minutes, and address can't be updated, great job.

  • Celesteverdade
    Celeste Isabel (@Celesteverdade) reported

    @AmazonHelp Already tried all available options, even a CS online text chat in which the rep claimed to have completely resolved the issue, but actually did nothing at all. Amazon customers have no effective options to solve problems. Your refusal here to provide a phone number confirms it.

  • Jennyw1998
    Jenny (@Jennyw1998) reported

    @CoachWil62 I make my own. Buy Madagascar vanilla beans on Amazon, buy some Costco brand vodka. I also buy small 4-6 oz brown bottles from Amazon. Split the vanilla beans down one side, fill each bottle w/them. Add vodka to just about the top-leave 1/2 inch so you can shake.

  • SatyamS56212115
    Satyam Saha (@SatyamS56212115) reported

    @AmazonHelp That link is not working. Please send it again.

  • CryptoCassandra
    CryptoCassandra (@CryptoCassandra) reported

    @ZabihullahAtal @jgarzik That “near zero marginal cost” point makes a lot of assumptions about how AI companies will be cost modelling their agents. Sort of reminds me of the whole “move to the cloud! Let Microsoft and Amazon manage your infrastructure! Keep costs down by only using the resources you need!”

  • JacksonCol69164
    Jackson Collins (@JacksonCol69164) reported

    @kimdallas07 @LoneStarChica @amazon Just seems annoying. These ppl drop off hundreds of thousands packages a day no problem but these ppl want to act like a victim. It’s not the delivery drivers job to find out how to navigate a ******* obstacle course to get u your stuff. They always just drop at the front where u say, the only reason they don’t is if YOUR HOUSE is setup in a way making it far more annoying to get packages to it. No driver would decide to go through two gates and go around the house if there was a clear and way easier way to deliver. It’s clearly your fault and you are trying to blame them.

  • Nimeshkhakharia
    Nimesh Khakhariya (@Nimeshkhakharia) reported

    @amazonIN Despite being a Prime member and a loyal Amazon customer for a decade, I am facing a persistent delivery issue at my usual pincode (360006) due to a specific delivery agent refusing to deliver to my building. Within the last week,

  • stijnoo1
    stijnvda1994 (@stijnoo1) reported

    @veizau I'm curious when Amazon get taken to court over the countless of broken laws woth the **** dan and twich pull... And honestly the things that seem to happen literaly every year at twitchcon falls under that aswel...

  • chotustore
    Chotustore (@chotustore) reported

    @amazonIN order id 404-9943562-2012326 watch just shipped in brown box both times received a complete broken item now the return is delayed from your side and a broken glass item is lying at my home since last 10 days didnt expect such kind of service from amazon disappointing

  • WonNineSevenSix
    OneNineSevenSix (@WonNineSevenSix) reported

    @SCVeteran803 @ClownWorld Nobody should care, but the problem is that Amazon/Twitch gave him a platform to stream to a young audience of tens of thousands of people at a time. Young people’s minds are learning from guys like this. That’s why people care. Worse than a teacher being this way.

  • grsstw
    TheMeowDog (@grsstw) reported

    @amitisinvesting If you ask me and if I have one shot I will take- Amazon up MSFT flat META down GOOG up

  • gch_06
    .gch (@gch_06) reported

    @AmazonHelp This issue is still unresolved. It’s just a 1-item pickup, yet it’s become unnecessarily complicated. Lack of access to a real support agent is frustrating. Please escalate and resolve this ASAP.

  • nagarajmalkod
    nmb (@nagarajmalkod) reported

    @AmazonHelp Already raised concern again through mail. No response yet from team. Today again 2 orders cancelled without my knowledge and consent. If issue resolves I’m happy to order again. Please do the needful. Please give closure to it.

  • sailaway281
    Rider1964/Vtuber (@sailaway281) reported

    @Bad_____bunny99 For me what makes it sad is the so-called AI slop actually looks better than the official animation and I’m not gonna blame the animators for this whatsoever because one Amazon is not giving them enough people to actually do a good job and to Amazon doesn’t give them enough time either so all of these problems with invincible you can put Squirel on the feet of Amazon

  • nolllio
    jono (@nolllio) reported

    @m4rtianmanchild @Salty_Arttss if it was a indie yeah maybe but.. amazon has the boys,fallout, and this… so i’m sorry i can’t just roll w they didn’t have enough time. there is a serious production problem (not on the artist) if this show can take this long to make when it’s 8 episodes and not even done well

  • HVoz
    Haresh (@HVoz) reported

    @AmazonHelp How much more time should I wait for a broken product to be replaced, already more than 24hrs is gone.

  • Tapesh_C
    Tapesh Chowdhury (@Tapesh_C) reported

    Most Amazon brands don’t fail. They plateau. They hit $30K, $50K, even $100K a month. Then nothing moves. Here’s the real reason. They keep using the same strategy that got them there. Amazon is not one game. It is 4 different games. And each level needs a new system. Where most brands get stuck: → They rely on 1-2 winning keywords only → 80% sales come from 20% SKUs → No brand defense campaigns → Inventory planning is reactive, not forecasted → Ads scale revenue, not profit One brand we audited was stuck at $62K/month. 70% sales came from 3 keywords. One competitor entered. Revenue dropped 28% in 45 days. Here’s how to avoid plateau: → Build 20-30 revenue driving keywords, not 3 → Split ads into branded, non-branded, competitor → Increase review velocity weekly, not monthly → Expand variations of proven winners only → Track blended ACOS, not just campaign ACOS → Fix stock forecasting 60-90 days ahead Plateau happens when growth depends on one pillar. Real growth comes from multiple stable pillars. If one falls, others hold. At what revenue level did your Amazon growth slow down?

  • BitchesBane
    Snarkalorian (@BitchesBane) reported

    @QTWIQ I generally use next day delivery from Amazon. You’ll need 2 strengths: 200c and 30c, from Boiron. Take the 200 for a couple of days, then as you see improvement, switch to the 30. Recovering from B6 toxicity nerve damage, hypericum dumbed down the pain enough so I could walk.

  • TradingRuppe
    Trade News / Trading Stock (@TradingRuppe) reported

    A little history: Oct 29, 2020, was the last time when all 4 Big Tech had earnings on the same day. 📉 Oct 29, 2020 — Big Tech Reaction (Earnings Day) 🟢 Amazon ($AMZN) 🔽 **~ -5%** Despite strong earnings, investors worried about rising COVID costs ⸻ 🔴 Facebook ($META) 🔽 **~ -5%** Concerns about ad growth slowdown + regulatory pressure ⸻ 🟢 Alphabet ($GOOGL) 🔼 **~ +3% to +5%** Strong ad revenue recovery surprised investors ⸻ 🟡 Microsoft ($MSFT) 🔽 **~ -4% to -5%** Solid earnings, but Azure growth slightly disappointed expectations ⸻ 💡 What actually happened that day: 3 out of 4 went DOWN Only Google went UP Market reaction ≠ to earnings strength

  • ganeshdjadhav
    Ganesh D. Jadhav (@ganeshdjadhav) reported

    Hello @amazonIN @amazon @AmazonHelp , What’s going on with Amazon deliveries? Customer care Calls with no use, false “delivery attempted” updates, and packages never arriving. This is not a one-time issue — it’s a pattern now. Fix your logistics or stop making promises.

  • joan_porte68439
    Joan Johnson Porter (@joan_porte68439) reported

    I need some assistance for an ongoing issue of non deliveries that has been going on for over 2 years and has now happened 3 times in less than 3 weeks. Complaints have been filed...no change. @AmazonHelp

  • alphaticaio
    Alphatica (@alphaticaio) reported

    @KobeissiLetter Read the names on that list. UPS, Amazon, Meta, Microsoft; these aren't distressed companies doing survival cuts. These are the most profitable firms on earth telling you they don't need the people anymore. Every "efficiency initiative" is a euphemism for the same math: AI capex up, headcount down, margin expansion delivered. This isn't a hiring cycle correction. It's a credit story wearing an AI costume. The jobs aren't coming back because the model that replaced them doesn't ask for a raise. $SPX

  • Twilight2555
    Twilight-25 (@Twilight2555) reported

    @DangerousThinkg Personally I can’t wait till all the servers in hospital, Amazon, traffic lights, police stations, etc… all shut down bc the people running / maintaining the distro block them from using it due to legal reason. People think ransom ware is bad but this is legal lol.