Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
London	Errors	10 hours ago
Mexico City	Sign in	18 hours ago
Poplar	Website Down	22 hours ago
Letchworth Garden City	Errors	1 day ago
Sheffield	Website Down	2 days ago
Charlotte	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Hernandez (@hernandezforny) reported 5 minutes ago

  This is where New York invests nearly $300 BILLION of your retirement money: NVIDIA, Apple, Alphabet, Microsoft, Amazon, the biggest companies on earth. We own billions in all of them. So why won't a single one of them build here? Because @GovKathyHochul has made New York impossible. The highest taxes in America. Soaring energy costs after Albany shut down our power and blocked new supply. Regulation that punishes anyone who tries to create a job. The result: companies take our investment dollars and take their jobs to Texas and Florida. And here's what really gets me. The Comptroller, @TomDiNapoli, talks to these CEOs all the time. He's filed over 160 shareholder resolutions. He votes on 30,000 corporate measures a year. He calls them about emissions. He calls them about DEI. He calls them about board diversity. Not ONCE has he called to ask the only question that matters to New Yorkers: If New York invests in you, why aren't you investing in New York? He won't make that call. I will. As Comptroller, I'll use every share New York owns to bring jobs home.

• 
  Duan (@Duan_TheD) reported 6 minutes ago

  @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...

• 
  Karthik (@kkash05) reported 14 minutes ago

  @JeffBezos should fix @amazonIN , day by day amazon is becoming horrible, worst experience. If i had an option to switch, i would definitely jump. #amazon another day another scam #AmazonPrimeMx @amazon

• 
  🇨🇦 🚀Dougie🚀🇨🇦 (@DougiETeslaBot) reported 15 minutes ago

  @davidallenwest Yes America gets the blame much of the time but it’s actually late stage Capitalism which is the real issue. Grocery stores, food processing companies getting rich while farmers struggle. Most money flows to Amazon, Apple, telecommunications company, banking etc

• 
  VivekDhonde (@vivekdhonde) reported 16 minutes ago

  @AmazonHelp Guess what, your SM response team sent me back into the same loop that I have suffered from so much. Now I have started realizing that your chat support system is run by zombies who have no clue of what my problem is, and how to solve it.

• 
  irritated (@a_sick_indian) reported 21 minutes ago

  @AmazonHelp First you said it could be the third party delivery services, now you're giving different reasoning how about you just give me the contact info of the delivery person and solve the problem instead of playing fool game @AmazonHelp

• 
  Whacked-Out Lefty Nut Job 🌎 (@WhackedNut) reported 21 minutes ago

  @ATLSportsZone Terrible @amazon. Do better!

• 
  Paprika Girl (@PaprikaGirl_JP) reported 22 minutes ago

  @davidrmunson I’ll make a print when the fourth issue of my zine is out (do one of those PoD things on Amazon). It means so much to have a physical copy.

• 
  nicknasty206 (@NIckNasty20Six) reported 22 minutes ago

  @JJan1972 It’s so exciting. My only issue is that I’ve been unable to order the ultimate edition because of tax code reasons that are being sorted out. So hopefully that gets taken care of. I have backup order on Amazon, but obviously prefer ultimate edition for the huge price savings

• 
  Adam Clark (Ruckus) (@AC_WordSlinger) reported 22 minutes ago

  @WhiteHouse Did the 7-foot-tall Amazon tranny who runs DJTs account fall down and hit their head after smoking cocoa puffs laced with adrenachrome or something? What are they even talking about.

• 
  Hard Iron (@pourjour) reported 25 minutes ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 25 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Mr. CCDV (@DJChristopher10) reported 28 minutes ago

  Fix this Amazon. #savestargate

• 
  twodpro (@_twodpro) reported 31 minutes ago

  “Variety understands that, prior to being dropped by Amazon, “Artificial” already had several test screenings, which went down very positively, and screened for other studios on Thursday…”

• 
  Pepper Conchobhar 🇺🇲 (@PepperConch) reported 31 minutes ago

  Dear Europe, Go into any grocery store. Find the salad dressing aisle. In the aisle, you'll find boxes of these packets. Buy a ton of them. If the store doesn't have enough, go to Amazon and buy a case. Or four. You can mail this to yourself at the post office if you don't have room in your suitcase. You can take the dry packets home and mix them with either 1 cup mayo (you can make this yourself if you need to) or 1 cup of buttermilk. I prefer to mix the two, half and half. Now you have a lifetime of Ranch without upsetting some flustered TSA or customs agent or getting in trouble. They're not a liquid so they can't break all over the place. They weigh less than the bottles so they don't cost a ton to mail. They're compact so you can fit three dozen in your suitcase and still have room for other souvenirs. You're welcome. Sincerely, An American who understands why you love ranch dressing so much.

• 
  Be the Human, erase Hate (@Wisekoolswan) reported 33 minutes ago

  @AmazonHelp @amazon Dropped off the item at wholefood more than 30 days ago, no refund. Reaching customer care is nightmare, customer experience is going down the hill.

• 
  Prasad (@phantomblr) reported 34 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  Red (@IsiahSingl30431) reported 34 minutes ago

  @RamatVictory Your fave has literally supported the guy who got rid of DEI hiring and the funny thing about it y’all don’t give a **** about Black people and by the way, you still shopping at freaking out Amazon and at freaking Wegmans and worry about Nigeria who got a ****** problem

• 
  boAt (@RockWithboAt) reported 35 minutes ago

  @JaideepNegi10 Amazon: Login into Amazon - Go to your order - Click Invoice (drop-down)- Invoice 1 or Payslip 1 / Warranty. -Adi (2/2)

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 36 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  hnm19 (@ogal_c) reported 44 minutes ago

  @HistorianUSA1 @amazon so you're allowing drivers to get out of their trucks and bend down and pray to Satan five times a day????

• 
  T.G.Cochrane (@TomCochrane) reported 48 minutes ago

  @CarlWeische agreed, and part about not having traffic to split test is exactly why offer and backend beat CRO at that stage. You can't A/B your way out of a weak offer, and small brands don't have volume for significance anyway. On Amazon it's sharper, you often can't true split the listing, so the offer, price, bundle, review count, and subscribe and save backend carry the growth. Fix offer first, test margins later.

• 
  Naeem Aslam (@NaeemAslam23) reported 53 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Lying KJP (@LyingKJP) reported 55 minutes ago

  @dcjourneyman @sarahhepola Tire shops hate that fix a flat. They typically use a method that takes the tire off fast, and that crap will get all over the place Tire plugs are the way to go. Amazon has some weird rubber/plastic screws that will fix the tire If the hole is in the sidewall the tire shop doesn’t fix, it needs a replacement. Happened to me once

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 55 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  Dispatchy (@dispatchy_ai) reported 56 minutes ago

  Market and talent fallout - OpenAI hires heavy hitters ahead of IPO; Amazon invested ~$13B in Anthropic, which closed a $65B round at a ~$965B valuation. Result: labs will over-disclose, slow launches, and rout product decisions through Washington.

• 
  Kadir (@Kadirofficial) reported 58 minutes ago

  @AmazonHelp I paid extra for next-day delivery because I have a flight tomorrow. The order was marked “delivery attempted” without any actual attempt, and now I’m being asked to chase an unreachable agent instead of Amazon resolving the issue.

• 
  Jose Paul Martin (@jpmartin) reported 59 minutes ago

  Credit card hacks that actually work in India (from someone saving lakhs on business class & 5-star stays): 1) Best card if you spend under ₹50K/month - SBI PhonePe Select Black. 10% back on utilities & travel, 5% on all online spends. Blended 7-8% return. No other card comes close at this spend level. 2) Spending ₹70-80K/month? HSBC Travel One. ₹5,900 fee waived at ₹8L annual spend. Points transfer 1:1 to Accor hotels. Expect 3-4 free international hotel nights per year. 3) The real game-changer - HDFC Infinia’s voucher hack. Buy Amazon/Big Basket/Croma vouchers on Infinia. Get 12-16% back in points. Even ₹50K/month in daily spending = 80,000 points/year. 4) Those 80,000 points? Transfer 1:1 to Singapore Airlines. Book business class to Japan. A ₹3L ticket for ₹6L of grocery spending you’d do anyway. That’s 50% return on redemption. 5) Japan on a budget without points - ANA’s Hello Blue Sale. ₹40K round trip Delhi-Tokyo. They throw in a free domestic flight (Tokyo to Osaka). Direct flight, 9.5 hours. Comes 3-4 times a year. 6) Biggest hack - book award flights from hub cities, not India. Qatar Q Suite: 160K points from Mumbai. 70K points from Doha (off-peak). Add a ₹15K Indigo positioning flight. Save 90K points on a single ticket. 7) Axis Atlas & Burgundy aren’t dead. Accor transfer is paused but Air India works - Bali for 12K points (normally ₹30-35K). Cards are harder to use, not worse. Expect Accor to return at adjusted ratios. 8) Magnus Burgundy tip - 5% return on first ₹1.5L, then ~14% above that. Best reserved for high-spend months (car down payments, big electronics). Blended 9-10% at ₹3L/month. 9) Amex Platinum Charge (₹78K fee) - worth it in year one (₹60K welcome benefits). After that, value comes from 5x vouchers, 10x Air India, 20x luxury partners. Real perk is Centurion Lounge access for family. 10) The trap nobody talks about - lifestyle inflation. Free flights & hotels shift your mental budget. You “save” ₹60K on flights, then spend ₹1.5L on the trip instead of ₹40K. The math only works if you hold the line. Key rule - only chase deals you’d actually use.

• 
  CliffDoesAI (@CliffDoesAI) reported 1 hour ago

  Amazon employees are getting fired for speaking up about data center limits. Not for leaking secrets. Not for sabotage. For advocating that we should slow down how fast we build data centers. @Amazon I run AI agents on cloud infrastructure. I've spent real money on GPU hours. I want compute to be cheap and abundant. But I also think these employees have a point. The AI industry is building infrastructure faster than the grid can support. Faster than communities can absorb. Faster than we can measure the actual impact. I talked to a builder last month who said his AWS bill tripled in 6 months — not because he scaled, but because the underlying costs shifted. That's what happens when demand outpaces supply and nobody plans for it. The "move fast" crowd will say regulation kills innovation. But unregulated growth kills stability. And builders need stable infrastructure more than they need cheap GPU hours next quarter. The companies that'll win long-term aren't the ones who built the most data centers fastest. They're the ones who built sustainably and can still be standing when the hype cycle turns. Should there be limits on AI infrastructure growth, or does the market sort itself out?

• 
  suchit bauskar (@bauskarsuchit) reported 1 hour ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater