Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Roswell	Website Down	8 minutes ago
Holland	Sign in	1 hour ago
Liberty Lake	Website Down	1 hour ago
Addison	Website Down	2 hours ago
Township of Evan	Errors	2 hours ago
Chicago	Errors	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anand Chhatpar (@anandsays) reported 9 minutes ago

  Amazon CPCs just hit $1.12 average. Up 15.5% year-over-year. Most sellers are treating this as a bid problem. It's actually a listing problem. Quick math at $1.12 CPC: → 8% conversion rate → $14.00 cost per acquisition → 12% conversion rate → $9.33 cost per acquisition Same keyword. Same bid. 34% lower CPA just from conversion rate. Before you touch your bids, check these four things: 1. Mobile listing (79% of Amazon traffic) — pull up your listing on an actual phone. Does your main image fill 85-95% of the frame? 2. First bullet — does the core benefit land in the first 10 words? On mobile, bullets get cut at the fold. 3. Star average vs. keyword competition — below 4.2 stars or under 50 reviews on a high-intent keyword, that's not a bid problem. 4. A+ content on cellular — image-heavy modules that load slowly on LTE kill dwell time. CPCs will keep rising. The denominator is what you can actually control.

• 
  Thomas Snyder (@ThomasS44888947) reported 12 minutes ago

  @amazon your app doesn’t ask me what type of car parts I’m searching for anymore and I absolutely HATE it. Please fix this.

• 
  lokeshreddybiradavolu (@lokeshreddybir) reported 12 minutes ago

  @AmazonHelp When will my problem Amazon customer care not responding last 15 days daily wasting my time to Amazon customer care

• 
  Mauli Yadav (@Mauli_y) reported 12 minutes ago

  @AmazonHelp But there is no issue regarding the login process, Ive not received my refund of Rs.5499 and it is constantly getting delayed

• 
  Anirban Guha (@anirbanguha40) reported 16 minutes ago

  @amazonIN @AmazonHelp I guess there's a problem in your system. Order number 407-1870480-5938706 and the order has still not gone out for delivery. Expected delivery date was 17 April. Kindly look into the issue.

• 
  Capxel (@capxel) reported 17 minutes ago

  Anthropic and OpenAI both shipped major agent upgrades this past week. The pitch: "AI that writes code and solves problems for you." Here's the part they're not pitching. Amazon didn't become the world's most valuable company because of AWS. AWS became the world's most valuable cloud because Amazon already had the data, 310 million customer accounts, decades of purchase behavior, a logistics network that generated more signal per day than most companies generate in a year. The agent is the astronaut. The data is Mission Control. Every company rushing to adopt AI agents this week will discover the same thing within 6 months: the model is commodity. The intelligence layer underneath (identity resolution, behavioral signals, first-party data) that's the moat. We've been building that layer since before "AI agents" was a category.

• 
  Karl Harrison (@KarlDHarrison) reported 17 minutes ago

  @CalvinMacNeil @yuri_fulmer Do you have a IPhone? Do you use Amazon? This platform is American. Sit down you fool

• 
  𐕣 𖤐 𐕣 (@h1mmy_butler) reported 25 minutes ago

  Opinion: holden amazon is as good as gold but unless they stock split + go further down the ethical thermometer it’s not growing much more

• 
  Anshul (@anshul_6661) reported 26 minutes ago

  @AmazonHelp And why can't your team check it and provide an update? I shared the details already. I already tried reaching out via chat/call and the pathetic customer support is unable to resolve the issue. Can the team check the updates and confirm back.

• 
  blizzardjesus the Red Comet (@blizzardjesus) reported 27 minutes ago

  @walpurgisnachti @strikersashi @azukiglg Back then very little anime was available to purchase. We were able to import goods and toys to show support. In modern day Amazon & Crunchyroll have made it easier to watch "legal" Anime. However and issue is the services have bad translations which leads to more piracy.

• 
  Bob Smith (@BobSmit53296357) reported 28 minutes ago

  @MorePerfectUS They went back to work? ****** sheep. Each and every one of them could have walked out but they didn't because some guy to told them to get back to work. Amazon isn't the problem, the problem is the ******* working there

• 
  imsamit11 (@Imsamit11) reported 31 minutes ago

  @AmazonHelp The status 'Delivery Attempted' is factually incorrect and a false report. I was present at the location, and the agent arrived but failed to complete the transaction due to a technical error on Amazon's part

• 
  Armaan Sidhu (@realarmaansidhu) reported 33 minutes ago

  @toiletkingcap Explained like you're an absolute moron. As requested. The S&P 500 is not the economy. It's 500 companies weighted by how big they are. The bigger the company, the more it moves the index. Seven companies — Apple, Microsoft, NVIDIA, Amazon, Alphabet, Meta, Tesla — are so large they effectively ARE the index. When they go up, the S&P goes up. Even if the other 493 are bleeding. Those seven companies don't sell oil. Don't ship through Hormuz. Don't depend on naphtha. Don't need nitrogen fertilizer. They sell software, ads, cloud computing, and GPUs. Their input costs are electricity and engineering salaries. Neither collapsed. AI capex: $635 billion this year. Pouring into data centers, GPU orders, cloud infrastructure. That spending flows directly to NVIDIA, Microsoft, Amazon, and Alphabet. The war didn't slow AI spending. If anything, defense and intelligence demand accelerated it. The companies at the top of the index are having their best revenue year in history while the physical economy underneath them suffocates. Energy stocks are up because oil is $100+. Exxon, Chevron, ConocoPhillips — all green. Energy is a sector in the S&P. When oil spikes, energy stocks spike. The index includes the beneficiaries of the crisis alongside the victims. The net effect: muted. Defense stocks are up because $1.5 trillion defense budget plus JASSM-ER restocking plus a war that needs more weapons. Lockheed, Raytheon, Northrop Grumman — all up. Another sector inside the index profiting directly from the crisis the index is supposed to reflect. Passive flows. Every two weeks, every 401(k) in America auto-deposits into index funds. Doesn't matter what's happening in the world. The paycheck hits. The contribution triggers. The ETF buys the index. Mechanically. Regardless. Billions of dollars flowing into the S&P 500 on autopilot while the news says the world is ending. The money doesn't read headlines. It follows a schedule. Buybacks. The seven biggest companies are spending hundreds of billions buying their own stock. Reducing share count. Pushing price per share higher. Mechanically. Apple alone bought back $90+ billion last year. That's not investor confidence. That's financial engineering. So: AI spending + energy profits + defense profits + passive 401(k) flows + corporate buybacks = index goes up. Even while GDP collapses to 0.5%, consumer sentiment hits all-time lows, oil inventories drain, and a naval blockade starts in the world's most important waterway. The index doesn't measure how the country is doing. It measures how seven companies and three sectors are doing. Those companies and sectors are having the best crisis of their lives. 87% of stocks are owned by the top 10%. The index going up means the top 10% got richer. The other 90% got a $5 gas bill and a $2,200 mortgage payment. Both happened on the same day. Both are the economy. Only one has a ticker symbol. The market isn't irrational. It's measuring something different than what you think it's measuring. It's measuring wealth concentration during a crisis. And by that metric, it's performing perfectly.

• 
  Mark (@SaltWater651) reported 33 minutes ago

  So .@amazon today proved to me that they have retarded computers. I have been having some delivery issues. If something misses the first day, meh.. that means they should get it to me the next day right? Nope. Did you know that the delivery instructions that you put into their web page have absolutely ZERO bearing on when you'll get your packages. I have mine delivered to my business so that I don't have to deal with porch pirates, or letting someone I don't know, don't trust into my garage ect. But when you fill out that your business is open from 8:00am to 4:30p for deliveries (because outside of those hours I'm working from home, running to meetings etc).. But those times per their delivery customer service person that I spoke with this evening aren't considered because their drivers are effectively gig drivers who can work when they want. His option was to have my packages delivered to my home address which just isn't an option. Way too much theft going on. The authorities won't do anything, and I've been told by them basically if there isn't blood on the street they don't care. It will make my life more complicated but I'm done with them. No reason to continue Prime, I'll just order my 3D printing filaments directly from the manufacturers. Yes it will take longer but at least I know that @FedEx and @UPS can get **** there on time and meet their quoted delivery dates once they get the package. Unless of course something drastic happens like a blizzard etc.. but again those are "understandable" circumstances.

• 
  Absurd Camus 🏳️‍🌈🇨🇦🇺🇦 (@camus_absurd) reported 34 minutes ago

  @no2hater @JakeLandauTO I wonder if in a practical sense it’s too expensive and error prone to implement. Amazon tried the checkout less store and it failed.

• 
  emil (@TheEmilJay) reported 35 minutes ago

  @EliClosson i have two value boxes coming from amazon and i'm probably gonna grab at least one more mega also really wish i could have snagged a hobby box before it hit the secondary market. maybe if prices come down a little i'll splurge. the hobby exclusive inserts are cool

• 
  JFR (@fillysportznut) reported 38 minutes ago

  @hulu_support It’s an 8 month old Samsung TV. 8 month olds of router at a brand new home. 1 Gig Verizon wifi. I can’t watch an NHL game without this nonsense non-stop buffering. Amazon, Netflix, Apple, never an issue.

• 
  hidden Now (@hiddenNow2) reported 43 minutes ago

  @TheSketchyKori The common opinion is that it could be much better than what it is, also you have the issue of shading which could make it look much better too. So I see where people are coming from especially when Amazon can go the length. But it’s still a decent show.

• 
  onireirei🎪🃏😈💕 (@OniRei_Official) reported 43 minutes ago

  @MichiMangoMochi Oh no!! Do you use a cord that plugs into the console them the pc? I bought mine for about $15 on Amazon! The cord is a bit wonky if I hit it against something but other than that it's great! Hope you can fix your problem soon 🥺!

• 
  ALOK KUMAR (@iamalkmsi) reported 48 minutes ago

  @AmazonHelp Done hope i get this issue resolved

• 
  Drew Margulis (@dmarge18) reported 48 minutes ago

  @thenewsseeker23 @Cernovich Problem with us is our dryer vent is about 20 feet to the outside vent. The Amazon kits aren't sturdy enough. Well worth paying the professional to do it tho. Terrible idea to design the vent that long

• 
  Pratham Setia (@SetiaPrath85541) reported 49 minutes ago

  @AmazonHelp @amazonIN Very poor support experience. It feels like my issue is not being read properly and I am receiving repeated responses. Despite clear explanation, no resolution provided. Request proper review and resolution urgently. Pathetic

• 
  Matthew Turner (@MbtHawk) reported 50 minutes ago

  @BlackLabelAdvsr Yeah we do but customers on Amazon deserve good service too. We cannot service them when they have these sorts of problems but we will get blamed not Amazon. I’ll probably get a negative product review over it too and nothing I can do.

• 
  Saifaddin Ashoor (@swashoor) reported 51 minutes ago

  @AmazonHelp Thank you for the reply. I have already contacted customer service and the issue still remains unresolved. The wrong size was sent twice, and I also experienced unacceptable behavior from the courier during the exchange process. I need an actual solution,not to repeat same steps

• 
  Manish Madhukar (@Madhukarmanish) reported 54 minutes ago

  @AmazonHelp I have tried this channel...this channel has not been able solve my problem. And pls stop redirecting from one channel/table to another and solve the problem instead.

• 
  Arshad Ansari (@arshad_ans5268) reported 55 minutes ago

  @AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.

• 
  Anshul (@anshul_6661) reported 56 minutes ago

  @AmazonHelp @amazonIN Can you resolve the issue today and issue the refund asap.

• 
  vicky (@vickypatrickk) reported 56 minutes ago

  @AmazonNow @AmazonHelp @amazonIN In Sevashrama (560023), Nandini blue milk and Nandini curd have been unavailable for the past few days. What’s the issue? Please restock immediately.

• 
  John Stempin (@WAGONStempin) reported 56 minutes ago

  @Darbybailey I sold paint/hardware/lawn goods for Sears in the 1980s when we were a juggernaut. Still one of my most favorite jobs. They made one gigantic error. They closed the mail order catalogue department the same year Amazon incorporated. Everyone is shopping at malls now, they said, no one will buy mail order. They should have been Amazon.

• 
  Noah (@antibearthesis) reported 60 minutes ago

  @A_d_n_R_d_i_g amazon broken up for what reason?