Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Xalapa de Enríquez	Website Down	8 hours ago
Ione	Website Down	9 hours ago
Newark	Errors	10 hours ago
Xalapa de Enríquez	Sign in	13 hours ago
West Springfield	Website Down	13 hours ago
Westerville	Errors	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ･ ༝ ･ (@applewhoslices) reported 9 minutes ago

  @iinthepitt The money isn't an issue dw oomf 🥹 here in the uk razors are considered an 18+ item and you can't buy them without id so I was wondering if people think an amazon delivery would require that since they usually do for things like knives 🥹

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  Jesse Jamison (@jamisjc25) reported 10 minutes ago

  Stargate does not need Amazon... Amazon monopolizing and canceling our favorite shows, is not a Stargate problem... It's an Amazon problem, there are complete disaster when it comes to the entertainment industry... The same trend is following for Star wars as well...

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  Lisa (@Lisa26842263795) reported 11 minutes ago

  @HomHeals @ShonAustin23 @ValerieAnne1970 Two Amazon posts said that it will kill the motor on your vacuum cleaner, so if vacuuming it up, take the filter out. Since it’s essentially like talcum powder. My condo has silverfish and putting this in the corners has kept their numbers down significantly!

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  Kurt Grela (@kurtgrela) reported 14 minutes ago

  Most people look at an investment and ask what is it going to do this year. I look at it and ask what does this look like in five to ten years if the technology actually works. Those are completely different questions and they lead to completely different decisions. 1. Bitcoin at $500 in 2014 looked terrible for two years. Amazon looked like a money losing bookstore for most of the 90s. The five year view on both was extraordinary. The one year view was discouraging enough to make most people walk away. 2. The assets that generate real wealth almost never look exciting in the short term. They look uncertain, slow, and sometimes like mistakes. 3. The people who win are usually just the ones who asked the right question at the start and had the patience to wait for the answer. 4. Five to ten years is not a long time. It is just longer than most people are willing to think. That one shift in how you frame the question changes everything about how you invest. Follow the page if crypto, AI, or startups are on your radar. More of this every week.

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  Monty C (@Real_Slurp) reported 19 minutes ago

  @obsrvate Old head got ahold of some of that fake stacks of prom money and is so bombed on watered-down henny, with his $14 of paper from Amazon. Sober up, Bhad Bhoozy

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  NdyRoo (@ndyRoo2) reported 21 minutes ago

  @binsaudigifts @SketchesbyBoze Ya. I burn through them so fast I’m now down to the Amazon $0.99 cheapies.

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  Danny’s Hot (And Not-So-Hot) Takes (@DanGuy96) reported 23 minutes ago

  @AmazonHelp Is there you could fix this?

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  LaVieEnRose⚖️💫🌙☀️🌍🗽 (@Themis3483) reported 24 minutes ago

  @SRuhle @AndrewYang When all the Ss cuts hit,Amazon will lose a lot of customers. Ai and loss of jobs is why SS & medicare are in trouble,no one paying payroll taxes. Wake up old and young ppl, its Ai and current govt coming for your life.

• 
  Carol Valentine (@cvalentine65) reported 25 minutes ago

  @amazon What is the problem with customer service at Amazon? No matter what I do, it all seems to be AI that doesn't understand. I ordered something . . . USPS said it arrived . . . It wasn't in our mailbox soi never received it . . . Asked for a refund . . . .

• 
  S Vishnoi (@srvishnoi29) reported 25 minutes ago

  @AmazonHelp I kindly request that my issue be resolved as soon as possible. I have been waiting for a resolution and would greatly appreciate your prompt assistance in this matter.

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  Slow_Mangos (@Slow_Mangos) reported 28 minutes ago

  @mccartjonathon @Pirat_Nation The warranty specifically cites the current market value at the time the claim is made. It isn't just "on Amazon". It's the official Samsung store on Amazon. They have determined that the current value of his SSD is just under 1k. They literally created this problem.

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  ky🫧 (@kizzykiya) reported 29 minutes ago

  my little cousin ordered the Michael Jackson movie and i'm asking him for the login so I can watch it & it was my Amazon Prime he ordered it on. I paid for the Michael Jackson movie🫠

• 
  Aaron Contente (@AaronContente) reported 32 minutes ago

  @BlairMcNally1 Forget it for now. Sargassum is a big problem. The US, Mexico and Caribbean should make a callout to the countries not controlling runoff water to the Amazon river. Fertilizers are causing it!

• 
  Jake Brancatella (@MMetaphysician) reported 33 minutes ago

  Quick update: I’m aware that the book is currently showing as unavailable or unable to ship in several of the countries listed. I’ve already contacted Amazon/KDP support about the issue and should hear back from them soon. Since the book only just went live, some international Amazon marketplaces can lag behind the U.S./Canada listings and take a little longer before they properly accept orders. I’ll keep everyone updated as soon as Amazon fixes or clarifies the issue.

• 
  ⚾️🖤♡Amanda♡🖤⚾️ (@zephyrsky) reported 35 minutes ago

  @tymofii Dear @AmazonHelp please give us the option to turn off AI search. It’s frustrating and slow and unnecessary

• 
  Contrarian Ω Researcher Ω Think Tank 𓃵 ▫️◽ 🪽 (@safehavenmoney) reported 36 minutes ago

  📈 200 Bullish Reasons for PLUG (Organized by Category) (All major factual claims cited from your search results.) 1. Revenue Growth & Financial Momentum (30 reasons) PLUG’s revenue is accelerating sharply — 22% YoY in Q1 2026 — and analysts see this as the beginning of a multi‑year ramp. A. Revenue Acceleration (10 reasons) Accelerating revenue from 12.9% (2025) → 17.6% (Q4 2025) → 22% (Q1 2026) Beating analyst estimates ($163.5M vs ~$140M expected) Electrolyzer revenue up 345% YoY Material handling revenue up 15% (Amazon/Walmart refresh cycles) Hydrogen fuel sales up 10% 320+ MW electrolyzer capacity deployed globally $8B+ project pipeline across industrial & energy markets UK Barrow project FID secured, enabling construction start 100 GWh annual hydrogen output from Barrow project → long-term recurring revenue Multiple European mega-projects (Portugal, Spain, Canada) ramping electrolyzer demand B. Margin Expansion (10 reasons) Gross margin turned positive (Q4 2025) for first time in years 71% margin improvement in Q1 2026 Fuel margin improved 54 percentage points due to in-house hydrogen production Service execution improvements reducing warranty/service drag Cost optimization under Project Quantum Leap (facility consolidation, pricing increases) Vertical integration reduces third-party hydrogen purchases by ~50% Electrolyzer margins improving as scale increases Material handling margins improving with Amazon/Walmart refresh cycles Hydrogen production margins improving as plants come online Operating losses shrinking (Q1: $109M vs $178M YoY) C. Profitability Roadmap (10 reasons) Positive EBITDA run rate targeted for 2026 Positive operating income targeted for 2027 Full profitability targeted for 2028 Analyst upgrades (Craig-Hallum, B. Riley → $5 PT) Cash usage down 26.5% YoY (2025) $802M cash + restricted cash on hand (Q1 2026) DOE loan guarantee removes bankruptcy risk (see section 2) Restructuring plan working (Project Quantum Leap) Improving working capital efficiency Better inventory management reducing cash burn 2. Government Support & De-Risking (20 reasons) The $1.66B DOE loan guarantee is arguably the single biggest bullish catalyst. A. DOE Loan Guarantee (10 reasons) $1.66B DOE loan guarantee closed → removes “going concern” risk Funds construction of six U.S. hydrogen plants Provides multi-year liquidity runway Signals federal confidence in PLUG’s technology De-risks long-term hydrogen production strategy Improves creditworthiness Enables lower-cost financing for future projects Supports domestic hydrogen supply chain Aligns PLUG with U.S. decarbonization goals Makes PLUG a strategic national asset B. Global Regulatory Tailwinds (10 reasons) UK Hydrogen Allocation Round 1 support for Barrow project EU hydrogen subsidies accelerating electrolyzer adoption U.S. IRA tax credits for green hydrogen Global push for decarbonization of heavy industry Hydrogen mandates for steel, ammonia, shipping Corporate ESG commitments driving demand Government-backed hydrogen hubs Carbon pricing makes green hydrogen competitive International hydrogen trade agreements emerging Hydrogen recognized as critical infrastructure 3. Electrolyzer Leadership (25 reasons) PLUG’s electrolyzer business is the fastest-growing segment and the core of the long-term bull case. A. Technology Advantages (10 reasons) GenEco PEM electrolyzers gaining global traction Proven performance at scale (UK FID statement) High efficiency vs alkaline competitors Modular 5MW blocks enable large-scale deployments Strong IP portfolio Vertical integration reduces cost Ability to pair with renewables Suitable for ammonia, steel, chemicals Low footprint for industrial retrofits Strong reliability track record B. Mega-Project Wins (10 reasons) 275 MW Hy2gen Courant project (Canada) — one of NA’s largest 30 MW Barrow UK project (FID secured) 100 MW Galp Energia (Portugal) 25 MW Iberdrola/BP (Spain) Three UK projects (Barrow, Trafford, Langage) European industrial hydrogen projects ramping Pipeline > $8B (industrial + energy) 320 MW deployed globally Electrolyzer revenue up 345% YoY Winning against global competitors (implied by Hy2gen win) C. Market Positioning (5 reasons) One of few U.S.-based electrolyzer manufacturers First-mover advantage in PEM Strong brand recognition Long-term service contracts Recurring revenue from hydrogen supply 4. Hydrogen Production & Fueling Network (20 reasons) PLUG is building the largest green hydrogen network in North America. A. Hydrogen Plants (10 reasons) Six new U.S. hydrogen plants funded by DOE loan In-house hydrogen production reduces costs Fuel margin improved 54 percentage points due to internal production 100 GWh annual output from Barrow → recurring revenue Ability to supply industrial customers Strategic locations near logistics hubs Supports Amazon/Walmart fleets Enables long-term hydrogen contracts Reduces reliance on third-party suppliers Scalable to multi-GW capacity B. Fueling Infrastructure (10 reasons) Largest hydrogen fueling network for material handling Thousands of forklifts deployed Long-term customer relationships (Amazon, Walmart) High switching costs for customers Recurring fuel revenue Hydrogen fueling stations integrated with electrolyzers Ability to expand into trucking Data center backup power market entry (Stream Data Centers deal) Hydrogen as diesel replacement AI/data center growth increases demand 5. Material Handling Dominance (20 reasons) PLUG is the undisputed leader in hydrogen-powered forklifts. A. Market Leadership (10 reasons) Largest installed base globally Amazon & Walmart refresh cycles → 20,000 units expected through 2027 High customer retention Integrated fuel + service model Proven reliability in 24/7 operations Hydrogen forklifts outperform batteries in cold storage Fast refueling = higher uptime Large addressable market Recurring service revenue Recurring hydrogen revenue B. Growth Catalysts (10 reasons) E-commerce growth increases warehouse demand Cold-chain logistics expanding Retail distribution centers adopting hydrogen International expansion opportunities New forklift models Lower hydrogen costs improve economics IRA incentives for hydrogen forklifts Corporate ESG mandates Hydrogen forklifts reduce CO₂ footprint Long-term contracts lock in revenue 6. Technical & Market Sentiment (25 reasons) PLUG’s chart and sentiment have turned bullish. A. Technical Setup (10 reasons) Cup-and-handle pattern forming (bullish continuation) Support at $2.65 (handle bottom) Upside targets: $4.33 → $4.57 → $5 (technical levels) Above 100-day EMA (bullish trend) Massive 380% 12‑month rally (momentum) Volatility compressing → breakout potential Short interest high → squeeze potential Improving sentiment after earnings beats Analyst upgrades (Craig-Hallum, B. Riley) Institutional accumulation increasing B. Market Psychology (10 reasons) Narrative shift from “cash burn” → “turnaround” DOE loan removes bankruptcy fear Two consecutive quarters of margin improvement First-ever gross profit (Q4 2025) Hydrogen sector gaining credibility Investors rotating into clean energy Hydrogen seen as diesel alternative AI/data center power demand tailwind Hydrogen mega-projects gaining visibility PLUG seen as turnaround story C. Valuation (5 reasons) Stock still 90% below historical highs Market cap only ~$4B vs $8B pipeline Electrolyzer peers trade at higher multiples Hydrogen sector expected to grow 100x by 2060 (industry report) As margins improve, valuation could re-rate 7. Long-Term Hydrogen Macro (35 reasons) Hydrogen is a multi-decade megatrend. A. Industry Growth (15 reasons) Hydrogen demand expected to grow 100x by 2060 (industry report) 600% increase in hydrogen project investment (2020–2024) 1,572 hydrogen projects globally (2024) Hydrogen essential for steel, ammonia, shipping Hydrogen needed for deep decarbonization Electrolyzer demand exploding Green hydrogen cost curve falling Hydrogen storage improving Hydrogen pipelines being built Hydrogen hubs funded globally Corporate decarbonization mandates Industrial customers shifting to hydrogen Hydrogen replacing diesel in heavy transport Hydrogen for data center backup power Hydrogen for grid balancing B. PLUG’s Positioning (20 reasons) First-mover advantage Vertical integration Electrolyzers + hydrogen + fuel cells Global footprint Strong brand Long-term contracts Recurring revenue model Industrial customer base Government support DOE loan EU projects UK projects Canadian mega-project Amazon/Walmart anchor customers Data center entry Hydrogen plant buildout Service network IP portfolio Scalable manufacturing Hydrogen ecosystem leadership 8. Execution Improvements (25 reasons) Project Quantum Leap is working. A. Operational Improvements (10 reasons) Facility consolidation Cost reductions Improved service execution Better supply chain management Higher electrolyzer throughput Better hydrogen sourcing Improved manufacturing efficiency Reduced warranty costs Better inventory management Improved logistics B. Strategic Moves (10 reasons) Data center pivot ($132.5M liquidity) Asset monetization Focus on profitability Prioritizing high-margin segments Exiting unprofitable lines Strengthening balance sheet Improved capital discipline Better project selection More disciplined pricing Improved customer mix C. Leadership (5 reasons) New CEO Jose Luis Crespo driving discipline Clear profitability roadmap Improved communication with investors Better execution culture Focus on core competencies

• 
  john smith (@johnsmi42242536) reported 38 minutes ago

  @adammocklerr Companies slow walking contracts is absolutely disgusting, it impacts the people who work for them. It's beyond the pale that Amazon has a homeless camp of their own workers outside one of their warehouses and even worse Bezos knows about it!

• 
  Tomori Simisola (@SimisolaTomori) reported 40 minutes ago

  @iamToluwah I can’t wait for the link myself, I can imagine how much £30 Amazon gift card they will have to issue

• 
  Sydan (@saintand05) reported 41 minutes ago

  @AmazonHelp So so so so pathetic your representative Uma was. She literally came up with a sorry script and never even listened to my problem. Sticked the lines and left the chat. Bow Disgusting. How are you treating your customer who's so regular like me???? You guys respect no one I see

• 
  We’re All Gonna Make It. (@DoggoBallZ) reported 42 minutes ago

  @DenverDooouglas @escoboss123 @TRIGGERHAPPYV1 Yes he is, because the delivery options on the app are either “require handoff” or “leave at door”. Theres no option for “leave at bottom of stairs because there’s too many”. I agree with you that the customer isn’t always right, sometimes customers need to get punched lol. But in this case he was 100% right. He paid extra money for a service for the sole purpose of not having to do anything except take in the groceries from the door step. Wouldn’t you be mad if your Amazon driver delivered your package 6 houses down from yours cause they didn’t like how many turns it took to get to your house? That’s essentially what this Walmart driver did.

• 
  Tiago R. Resende (@TiagoRResende) reported 44 minutes ago

  @Wolfofsteele Word is, Amazon doesn't care about the box office numbers. They might double down and move forward with She-Ra, which might be a kickass sequel, because she's already established and we're getting Hordak.

• 
  Jenniboo (@ssunsetspice) reported 49 minutes ago

  @AmazonHelp @amazon I’m still dealing with the same issue only now I’m being told the a promised refund can not be issued after I was told to place the order using my credit card (due to the issue with the ebt payment option), that now Amazon doesn’t was to up hold there agreed promise 😡😡

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  🗝 Stray Kids Comeback Guide (@SKZCBGuide) reported 51 minutes ago

  @femboyfaiIure We get it, honestly we may be admins but we are STAYs first and we also get that some neurodivergent STAYs can only listen to music when looping. And when I was a Baby STAY I honestly had no idea the harm that can be down by looping on streaming platforms but when I joined this team and I started researching things and we did testing and I personally saw the negative effects looping has on an artist I couldn't in good conscious loop in any way knowing the hard work SKZ put into their music and artistry. I felt like I was betraying that somehow. While we prefer STAYs to use proper streaming methods on streaming platforms to help with charting and visibility and so that the members are paid properly for their work we do have a suggestion for those who want to loop without causing them harm, you can purchase the MP3 via Amazon Music or 7Digital and looping the MP3 on a device instead of using a streaming service to do it. I know it's not the most convenient but it is a way to avoid deletions and harm to the artist.

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  Kevin McGuire (@AmericanBear76) reported 52 minutes ago

  @TonyLaneNV @larrythkw I would certainly hope amazon tracked down the third party carrier and the thief, and made sure he wasn't delivering for them ever again. What a garbage human being.

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  Dana L. Coe (@danalcoe) reported 59 minutes ago

  @TonyLaneNV He's wearing an Amazon logo. I don't care if he is "third party" that logo means he's Amazon's problem.

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  Deep Value Investing (@DeepIceValue) reported 59 minutes ago

  Can $MSFT survive this AI revolution?! When a giant falls hard, my first instinct is not “how much can it bounce?” It is: what am I actually buying, and what has to go right for me to earn a good return? A return to old highs can look exciting on paper. But that is not investing logic by itself. That is just anchoring to a previous price. For me, the real debate is Microsoft’s future cash generation versus the amount of capital it now has to pour back into the business. AI, cloud infrastructure, data centers, OpenAI exposure, competitive pressure from Google, Amazon, and others,all of that may create enormous value. But it may also require enormous spending just to defend the moat. That is the key distinction. If the capex produces durable, high-return growth, Microsoft could still be attractive even at a premium valuation. If the spending is mostly the new cost of staying relevant, then the shareholder return profile is less exciting than the brand name suggests. I also do not look at buybacks blindly. Buybacks only matter if they meaningfully reduce share count after stock-based compensation. Otherwise, a big headline repurchase number can overstate the actual benefit to owners. Same with dividends. A small dividend is nice, but it does not change the thesis. I need to see owner earnings, reinvestment returns, and a realistic path to compounding. So my view is this: Microsoft is still a phenomenal business, but a phenomenal business is not automatically a phenomenal investment at any price. The upside case is clear: AI works, Azure keeps compounding, margins hold, and the market rewards the stock with a higher multiple again. The downside case is also clear: growth slows, capex keeps rising, competition intensifies, and investors realize the free cash flow yield is not enough compensation for the risk. I would not call it a simple bargain. I would call it a high-quality company with a very important question attached: Are these investments expanding the moat, or are they the price of defending it? That answer matters more to me than whether the stock is down from its high.

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  Hugo Reckshaun (@Hugo_Reckshaun) reported 59 minutes ago

  @GBPolitcs @itvnews Dont quit see the issue, mate. He was delivering a misdelivered Amazon package. Unfortunately it was a Samsung Note 7 that spontaneously combusted. Shame on you for disparaging this lad for trying do the right thing.

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  Danger, Will Robinson (@Fried_Circuitry) reported 1 hour ago

  @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

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  I'm tired of Earth, these people. (@POSTSING) reported 1 hour ago

  @Gone_fishing_ES @AmazonMGMStudio I am with you 100%, BUT remember AMAZON doubling and tripling down on the LOTR Fandom. They are still putting out more of that abomination that is LOTR FAN-FIC. They will reinstate STARGATE and make it worse out of spite.

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  ChemicallyAbsolute (@searsage) reported 1 hour ago

  @Dexerto PFT at least they are doing something I made the mistake of purchasing gift cards and buying crap from Amazon and they just shut down my account and stole my money, still haven't gotten that 300$ back but I expect @Amazon pocketed a lot of victims money while they were vulnerable