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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 28: Problems at Amazon

Amazon is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 31% Errors (31%)
  • 23% Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Monterrey Website Down 1 hour ago
Nangis Website Down 3 hours ago
Conway Website Down 23 hours ago
Holywood Website Down 23 hours ago
Poussan Website Down 24 hours ago
Paris Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • mcdoug30713
    Deby McDougal (@mcdoug30713) reported

    @ChrisGroove1 @amazon Definitely an error. That order should come free with an apology! Not many folks are up at 4-6am either!

  • shubhangi_misra
    Shubhangi Misra (@shubhangi_misra) reported

    @AmazonHelp What are you talking about? I have reported it but people are landing up at my home every day. Fix it.

  • BasicBluecheck
    Basic Bluecheck (@BasicBluecheck) reported

    @dggoldst Not sure if it's still this way, but back in my ecommerce provider days, every field in the seller integration was defined separately by the seller, and nothing was calculated by Amazon. So likely some manufacturer over in India made an excel formula error.

  • _whaterly
    franklyter (@_whaterly) reported

    @fryd_noodle nah, theses models definitely got friends who would know these stuff and the stuff she got aint stuff you can just ***** nilly buy from amazon, you gotta know your stuff. its like a random girl gets handed down a vintage car but shes dont even know it. it pmo at end of the day

  • ASHWIN00469706
    ASH-WIN (@ASHWIN00469706) reported

    @AmazonHelp Please solve this issue

  • honam
    Ho Nam (@honam) reported

    @ericbahn Just the math is wild. 90% down means 10x to get to break even. 95% down means 20x. 96% down (which was Amazon) means 25x is needed to get back to breakeven. At that point, every single percentage point is massive. Carvana was down 98% and did a 50x gain to get back to all time peak. And I’ve personally experienced the ride of a stock which was down 99% (Sleep Number or used to be Select Comfort). That is 100x to get back to 1x.

  • CatFinnie
    Cat Finnie (@CatFinnie) reported

    Amazon trying to recommend "a cool spy thriller" (Black Dove) "because you like Slow Horses" is gravely misunderstanding that people don't watch SH for "cool spy sh*t" they watch it for "peeps f*cking things up & having a really bad day"

  • subspacerace
    Subspace Institute (@subspacerace) reported

    @TrueOnX ?? Did the deed go down in the Amazon river there? Were any piranhas involved? Cmon, spice it up a little. This just looks like a standard shotgun wedding scenerio.

  • Montyuterrible
    Monty you terrible (@Montyuterrible) reported

    @EliClifton Literally, someone has gone to the trouble of printing the cover of your book surrounding 58 pages of blank exercise paper, advertising it on Amazon and charging £14.55 for it! Happy to email you the details and images.

  • csi_london
    Crime Scene Images London (@csi_london) reported

    I would suggest given the number of fires at waste facilities in London this year, this more than likely has something to do with the waste and batteries than something more sinister. The problem with waste facility fires is they create massive amounts of smoke quickly and there is a lot of combustible material. As a target waste facilities really do not have an impact as would be the case had it been the Amazon warehouses nearby. But as has also been seen use of fire is a tool for bad actors to. As we have also seen this year.

  • lohia_puneet
    Puneet Lohia (@lohia_puneet) reported

    @AmazonHelp @amazon @amazonIN Its not like I am unable to login, Amazon has detected some suspicious activity and suspended the account. Can you please atleast read through the tweet before replying here?

  • BrianKostes
    BK 🥶 (@BrianKostes) reported

    @AbstractChain Like it, but the main problem is that apple and amazon have usefull things, not all, but some.

  • Amritjaipal1
    @imAmritjpl (@Amritjaipal1) reported

    @amazonIN I ordered a parcel from Amazon, but it has not been delivered on the promised date. For the past 2 days, the delivery date has been continuously extended. Please look into this issue and provide an accurate delivery date as soon as possible. #Amazon #AmazonDelivery

  • Katharine_Mckee
    KT (@Katharine_Mckee) reported

    Returns is one of Amazon retail’s biggest margin drains. The logistics alone eat up a huge amount of ops (which is why the old version was “just keep it”) even before getting into replacement costs Part of this is a self funded problem, Amazon made outbound incredibly easy for the consumer, fast free shipping, easy returns etc and somehow didn’t map that that would make customers comfortable doing real trial. Multiple sizes of a shoe or dress, multiple flavors of a powder, multiple versions of a household item, and then return the one that didn’t work. Amazon has spent years trying to reduce returns and the same years fighting with vendors who point out that the returns are standard. Of course she bought 3 sizes of these pants and returned 2. So in an effort to solve this they are asking consumers to write reviews as well as label a return. Short term bad for sellers but longer term it will make reviews less useful. “I bought 3 sizes of the air filters, kept the medium” will flatten them

  • WandaJo83223598
    Wanda Johnson (@WandaJo83223598) reported

    @RonaldR39689394 @oldguy_steve Lidl still has cashiers. These companies are doing away with bank tellers and branch banks; cashiers in grocery stores, cashiers in Lowe’s, The companies don’t want to deal with people as employees or people as customers. All companies have these very annoying answering machines now that you have to waste time going through their litany of choices, and if you get a person it’s ‘Mike’ in India. I admit I enjoy being able to use a card instead of trying to write a check with annoyed people standing in line behind me. I admit I enjoy Amazon at times. When a company on line asks me to prove I’m not a robot I wonder why wouldn’t an AI be smart enough to pass their little test. I don’t want to go to a cashless society where with the stroke of a key I can be wiped out with no way to pay my bills, or buy food if I don’t follow the governments agenda. I had a taste of it when my bank froze my card because it thought it was used fraudulently, I started off trying to straighten it out on line, got nowhere. Next I tried calling, got no where because I forgot whether I put an initial in a name, so I went to a branch office, he was having a problem with the person on other end, telling them she is here in front of me with her recent license picture. Took me a week and a new card. It is a pain, I understand they are trying to protect my money. Now I can’t view my account with this same bank unless I agree to submit to an electronic signature. They are trying to go completely paperless as are other companies. And on top of that, if they upgrade their systems to some software we don’t have we are responsible for buying this hardware to get to our accounts. I like some sort of paper trail. Sometimes my computer, internet, electricity goes out. I like some computerization, but I DO NOT want total, out of my control, computerization of my life. It is too easy to erase people that you don’t deal with face to face, that just become a number.

  • Market_Alpha_
    Alpha🐺 (@Market_Alpha_) reported

    The S&P 500 is only down about 0.3%. The Russell 2000 is down roughly 1.2%. That gap matters more to retail traders than the headline index. Amazon is still up about 4% and Microsoft about 2%, so mega-caps are hiding weakness in higher-beta names. The VIX is still near 14, so this does not look like panic. It looks selective. Watch $IWM versus $SPY into the close. If IWM keeps making relative lows while volatility stays muted, high-beta and momentum names are still the weak side of the tape. If IWM starts catching up, breadth is improving.

  • Ramjuriya791
    Ram-juriya (@Ramjuriya791) reported

    @AmazonHelp Not resolved my issue

  • imtarunvij
    TARUN VIJ (@imtarunvij) reported

    @AmazonHelp Is this a scam being carried out by @ushasewofficial through @amazonIN? We receivd a packt of a wheat flour instead of the sewing machine we ordered, and now we are left completely helpless. This is extremely disappointing and unacceptble. We need an imediate resolution dis issue

  • Eric_Smith08
    Eric Smith (@Eric_Smith08) reported

    Feature 8: She showed him Chrome's built-in password manager and the 14 compromised passwords it found. She went to Chrome → Settings → Passwords → Check Passwords. Chrome scanned his saved passwords against databases of known data breaches. The result: 14 of his 26 saved passwords had been exposed in breaches. His email. His banking login. His Amazon account. Fourteen accounts accessible to anyone with a breach database and 5 minutes. She told him Chrome's built-in password manager doesn't just store passwords. It generates strong, unique passwords for every new account. It auto-fills them on every login. It syncs them across every device signed into his Google account. And it continuously monitors every saved password against breach databases alerting him the moment a credential is compromised. She walked him through the cleanup. For each compromised password, she clicked "Change password." Chrome navigated to the site's password-change page. She told Chrome to generate a new password a random 16-character string. Chrome saved it automatically. Chrome would fill it automatically on every future login. He never needs to remember it. She told him the 14 compromised passwords represented 14 accounts vulnerable to credential stuffing an automated attack where hackers use leaked username/password combinations to try logging into every major service. The attack is automated, widespread, and succeeds roughly 1–3% of the time. His 14 compromised credentials across 14 services meant 14 chances for a successful breach. She told him to let Chrome manage every password. Generate unique passwords. Let Chrome save them. Let Chrome fill them. Check the password audit quarterly. The browser handles what the human brain can't remembering 26 unique 16-character passwords that are never reused, never compromised, and never typed manually.

  • Brad_Deuster
    Brad_Deuster (@Brad_Deuster) reported

    @MadisonMessiah Since you bring it up, let me go off topic. Our other mail carrier is his carrier. For carriers/amazon/ups..there are cameras everywhere..always assume so. I’ve seen Amazon fling boxes. Don’t. These houses are still so close together for some reason. The neighbor shovels for Josh..and I assume that’s who she ran to..but anyway..but folks who question if there was video, nfl players are getting broken into left and right..Josh has a personal chef..there are cameras everywhere The end

  • Strokavich
    Strokavich Okametal (ストロキャビッチ) (@Strokavich) reported

    Hey @TheRippaverse @EricDJuly do you know anything about the release date difference between Amazon and Rippaverse store? For example amazing has Salvage releasing in December but Rippaverse shows in September. Is it really coming out 3 months later on Amazon or is this just an error?

  • 4evaon1
    4eva_On_Bad_Timing (@4evaon1) reported

    @shehdhgh @G_smooth6 Not working at Amazon you fckin lying dog

  • The_Terp_
    The_Terp (@The_Terp_) reported

    @spidertiff Yea it’s a problem with all tcg right now. I do a lot of preordering on Amazon

  • wallstengine
    Wall St Engine (@wallstengine) reported

    Evercore ISI Raises $AMZN PT to $355 from $315 - Outperform Key takeaways from the 14th Annual U.S. Online Retail survey: 1. For the first time, we see evidence that Agentic AI is additive for Amazon Retail, with 57% of Alexa AI users buying a product they were not previously aware of. 2. Amazon’s leadership position remains intact, though it did not widen. Amazon penetration was 92%, down from last year’s record 95%, but still 34 points ahead of #2 Walmart. 3. Shipping speed adoption is re-accelerating, with regular Same-Day usage rebounding to 49%. Prime Same-Day users now spend 3.1x what non-Prime members spend, the widest gap yet. 4. Perishable Checkout is emerging as a meaningful grocery opportunity, with ~46% of respondents who have seen it adding fresh groceries to their Amazon carts. AMZN remains a Top Large Cap Long." Analyst: Mark Mahaney

  • MovieTalkNOW1
    David Perez - Movie Talk NOW (@MovieTalkNOW1) reported

    @YellowFlashGuy Not seeing my review on there yet, I assume it takes a little bit for them to process. If there's any issues, I'll contact Amazon. Screw these frauds!

  • ProjectNexusUS
    Project Nexus (@ProjectNexusUS) reported

    @ThrillaRilla369 They died by 2010 for the most part. One I used to go to growing up still remains extremely popular with a steady 95%+ occupancy. Rental costs and poorly accepted businesses is what killed them. Coupled with the fact that that was by design, to discourage kids from hanging out at malls. They slowly put in more doctors office type businesses. Too many stores that were basically the same things, and businesses that appealed to older people who didn't go to malls anyway because of the younger people. They visited the anchors and that wasn't keeping the malls alive. They got rid of the stores that the younger people enjoyed first. Then it was all down hill. Also..and probably most importantly, store front rental costs went through the roof along with the other obvious factor, it became extremely cheap to buy the same things online through places like eBay and Amazon. Malls should and could easily make a comeback now though. They just need to offer experiences, places the younger AND older generations want to shop, and not have repeating themed stores.. oh one other thing...the other all I went to growing up was plagued by hoakey kiosk businesses that most of the time were run by total scammers . Selling cellphone cases and t shirts and pictures type stuff. And there was a lot of them. It was obnoxious.

  • your_doctor24
    gulshan shrivastava (@your_doctor24) reported

    @AmazonHelp Again the same issue

  • vikas8482
    VB (@vikas8482) reported

    @AmazonHelp That link not working

  • goel_siddharth
    Siddharth Goel, FCA | CHARTRONICS (@goel_siddharth) reported

    Unpopular opinion - $NVDA Seems to be in a topping out pattern. Reasons below: 1. I am seeing massive bearish divergence on the weekly chart and a more recent hidden bearish divergence on the chart. 2. It is possible that the growth is slowing down for Nvidia, which is usually the time when stocks form a top. 3. Nvidia's valuation depends heavily on hyper scalers (Microsoft, Amazon, Google, Meta, Oracle, etc.) continuing to spend enormous amounts on AI infrastructure. Even a slowdown from "extraordinary" growth to merely "good" growth could hurt the stock. 4. Today Nvidia still dominates because CUDA (Nvidia's computing platform) creates huge switching costs, but if custom chips handle a larger portion of inference workloads, Nvidia's growth could slow. 5. Margins deceleration due to hyper scalers gaining purchasing leverage, custom chips improvement. 6. EVERYBODY is super BULLISH! FYI - I am super bullish on #AI, but I cannot unsee what I am seeing what the chart reads.

  • GeoffreyDWest
    Geoffrey West (@GeoffreyDWest) reported

    @EveKoguce There's something strange happening. I've been trying to post a book review and it simply won't work. Have had to write to amazon twice, now a third time, hoping they'll finally fix the issue.