Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Amazon
Amazon is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 1 hour ago |
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Errors | 13 hours ago |
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Errors | 14 hours ago |
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Sign in | 16 hours ago |
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Website Down | 18 hours ago |
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Website Down | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Indian American Voice (@Freespeech212) reported@RyanGirdusky So much of US stock market and 401k wealth is tied to NVIDIA, Amazon, Microsoft, Alphabet, Apple, Tesla, Meta, Sandisk, Micron, AMD etc that if US scales back AI, people will see 20-30 percent market wipe out. S&P is never more dependent on AI stocks and their earnings. So yes regulate it but it is not possible to stop the AI juggernaut, the domino effect can take down multiple companies considering the CAPEX on AI
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Alt-Human (@EdgeOfDeCliff2) reported@WallStreetApes You're listing CEO's, this repeats 5 levels down, including Amazon as well.
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fincrypt (@FinCryptt) reported@StealthQE4 Measuring $BTC from its 2021 peak is like measuring Amazon from the dot com bubble top 👀 Every 4 year cycle resets the baseline. 2018 bottom → 2021 top: +2,000% 2022 bottom → now: already +500% The thesis isn’t broken. The timeframe is just wrong. $BTC
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Fidgey baby Is not ***** Wonka (@fidgeyhatesleft) reported@Marie9341531611 @StockSavvyShay Have you worked there or known anyone who has worked for them - and there are no factory workers at amazon - there are shop floor in shipping and distribution - or there is IT or customer service (well not anymore that got replaced badly) - I have and the reports are not good - it has a horrible reputation for how they treat their employees. He needs to fix his own house before he gaslights the rest of us
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AgentRedShirt (@AgentRedShirt) reported@zakijuve1897 @Puertorock77_ Everybody is increasing prices everywhere. It’s not just Sony. Xbox did it three times and a couple Game Pass hikes. Amazon prime, pretty much every subscription I have has raised prices almost every year. It still sucks but let’s not pretend it’s a problem exclusive to Sony.
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Tom Glynn (@blacktopperp) reported@pmarca Quibi was the right idea but too narrow - Netflix, Amazon, etc can easily clone that model and add it to their roster (and should). To offer it standalone was the issue, needed to be introduced as an offspring of long form.
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NaiveAnalyst (@naiveanalyst7) reportedThis comment reminds me of the multiple headlines that circulated earlier this year, all pointing to how Amazon paid 87% less in federal taxes for FY2025, dropping from $9.04B to $1.22B, despite U.S. pretax income growing 44.5%, from $61.95B to $89.54B (in green), largely thanks to the One Big Beautiful Bill Act. Not saying the headline is wrong. But it’s deeply misleading for anyone not used to reading income statements and tax footnotes. Yes, Amazon paid only $1.22B in current U.S. federal taxes in 2025, down from $9.04B in 2024 (in yellow). That’s the number everyone ran with. But the number nobody talked about is the deferred U.S. federal tax line, which swung from negative ($4.1B) in 2024 to positive $11.1B in 2025 (in red). What does that mean? The 2025 Tax Act reinstated 100% accelerated depreciation on qualified property, retroactive to January 20, 2025. Amazon front-loaded massive tax deductions today, compressing current taxable income, but created an equally massive deferred tax liability that will unwind in coming years, when those deductions are exhausted and taxable income rises accordingly. The number that actually reflects Amazon’s true economic tax burden for 2025 is the total provision for income taxes: $19.09B, up from $9.26B in 2024 (in red) an increase of 106%. The effective tax rate is 9.6% on $97.3B of pretax income, barely below the 21% statutory rate. Still learning. Still sharing. $AMZN
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Anirban Dev (@dev_ani) reported@AmazonHelp Done. Can I expect a response and resolution of the issue
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N K Agrawal (@NKAgraw42297659) reported@AmazonHelp Your system if contacting customer care team is worse in entire business world. Moreover, they never help and always blame on consumer. If you really wants to solve my issue, send me a msg in DM, so it can be proved that there is no AI.
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Jeff Cockman (@Jcockmann) reported@WatcherGuru thats the guy who shut down amazon plants when the people try and bring the unions in. He really cares about the bottom 3%
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akhilesh (@akhileshutup) reported@drpraneetajain my tweet conveys that most of your problems can be solved by going to a dermatologists who wholeheartedly prescribe tretinoin, instead of buying 10 different products from Amazon just because a YouTube video told you to. nowhere did i say that rtet is not a prescription medication.
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LELEE 🍄 (@ashamariewhite) reportedi hate amazon customer service so bad , they are a terrible business !
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Ph47K47 (@Ph47K47) reported@shadowe_wolfe @ahsokaswonder Oh maybe it’s not my fault. Let’s take the lord of the rings tv show, Amazon is in litigation because they violated the rules laid down by the Tolkien trust. They changed characters they didn’t have permission too, and promised wouldn’t, and are getting sued.
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Fidgey baby Is not ***** Wonka (@fidgeyhatesleft) reported@Mugclubber_OG @StockSavvyShay Reading comprehension is NEVER a skill you should claim. Dumbass Amazon is known as one of the worst employers and since you couldn't figure that out - HE NEEDS TO FIX HIS OWN HOUSE FIRST DUMBASS - no worries I'll run another tips for fkng retards the next time you comment
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2ke (@2keofcurls) reportedBezos blasts New York City's wasteful spending and inefficient far-left government, saying how terrible Amazon would be if he ran the company the same way NYC runs its schools. "If we ran Amazon the way NYC runs their school system, packages would take 6 weeks to arrive, we wou
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Fidgey baby Is not ***** Wonka (@fidgeyhatesleft) reported@CaptMrca49788 @StockSavvyShay I don't think min wage is the issue - my point was that Amazon is known as a horrible workplace - and having known a few who have worked for them in various areas - that's a deserved rep. My point is while Amazon is known for that - he can't really get up and act like he's all wonderful - needs to fix his own house first.
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Butterdog (@Bwcking67) reported@astroboysoup @USDMOfficial That is such a good question? **** cardano is actually decently decentralised if as a community we can figure out the cost of spending down to an infrastructure level. Like how Amazon do it but more people giving more opinion
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Haseem (@Haseemxo) reportedAmazon hurry up and fix your data centers in Bahrain i don’t want to play at 200 ping😭🙏🏼
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oldtruth (@oldtruth21) reportedWe have a problem with China Junk in the USA. Amazon spent significant resources lobbying against mandatory country-of-origin labeling laws, arguing they were burdensome or unnecessary for online listings. I believe Amazon was having MADE IN USA / BUY USA issues and CPP!
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Mubashir Memon (@mubashirmemon) reported@AmazonHelp @AmazonHelp Amazing service Waited 10 days for a pickup that never happened, and now the return window is magically “closed” on 19 May. After your support asked me to cancel the original pickup, I’m now stuck trying to reschedule. Convenient, right? Can someone actually fix this?
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Gnostic_Sapper (@Gnostic_Sapper) reported@w_terrence Well they voted one down in Festus, but now Google and Amazon are building them near Lake Ozark instead... report on that instead. We're going to lose every last bit of freedom.
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Independent Voter (@Chapter09329536) reported@PBDsPodcast Sounds like Amazon has its own problems. No thanks. Leave public education alone. Stop trying to defund education. If you want to go to a private school, go ahead. We like our public schools.
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Tim Corfman (@CorfmanTim) reported@sksk_sinker @zerohedge Students are a hybrid customer/worker. The problem isn’t the customer part. The problem is the worker part. Amazon can fire workers who do not perform up to expectations. Schools are expected to remediate and tolerate poor performance.
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Ishan Gaur (@ishaantgaur) reportedBetter to buy products from flipkart and amazon rather than this useless Vijay one,no support just purchased my air conditioner last year and they not even bothered that the product is not working @VijaySales
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Gary Craig (@luna2300) reportedI live abroad my brother is in the UK. I use Amazon for presents as its all in one place. I ditched them this year to buy local. I was not ready for the fuckwitery. Broken links, card rejected, item availabile till you go to check out. 3 weeks for delivery. No tracking. WTF!
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Sanjay Thillai (@sanjaythillai26) reportedHi, @AmazonHelp TV delivered in Tirunelveli. Page promised same day installation but no call from TCL yet.This is the 2nd time I’m facing the same delay issue. Please escalate and arrange installation today. Also request compensation for repeat delay + misleading timeline. Thanks
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Wanderer Prajwal (@wanderer___007) reportedI wasn’t in my home for last 2 weeks I came yesterday night & checked the items & tried to return them but due to app server issue I couldn’t place return order. So please create return order from your side ASAP. I’m using amazon from long time, consider this as 1 time exception.
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Leandro Salinas (@LeandroSalinasX) reportedMichael Burry says the market feels like the last months of the dot com bubble. He is right. But…. early. → OpenAI is valued at 150x overvaluation, more than Amazon ever was → Nvidia is priced for perfection with zero margin for error → The entire AI sector is running on speculation not revenue The bubble is real. But the market still has room to run for a couple of years before fear hits the right investors at the right time and everything corrects. The question is not IF. It is WHEN.
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Right Winger (@cholapravat11) reported@amazonIN @JeffBezos @amazon I am facing a serious issue with my carrom board order.Registered Mobile Number: 9599879802 Iordered a carrom board, but instead of the full board only the striker was delivered. This is completely unacceptable and appears to be a fraudulent delivery
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Amazon Help (@AmazonHelp) reported@prabhatia2000 We apologize for the inconvenience faced by you with the Amazon Now. Please try the following steps to resolve the issue: force stop the app, clear cache, reinstall, login, and check once again. Do keep us posted if the issue persists. -Sravan