Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Ashburn	Sign in	56 minutes ago
North Las Vegas	Sign in	1 hour ago
Saint-André-de-Corcy	Sign in	7 hours ago
Lyon	Website Down	10 hours ago
Camden	Website Down	19 hours ago
Detroit	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@bignick353) reported 3 minutes ago

  @BlizzardCS Hi, I bought a 60-day WoW game time card for a friend from a third-party site (Amazon) I've received the code, but they're having problems entering it. Your system recognizes that it's a WoW game time code, but they get an error message when they hit "submit"

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  havoc211 (@havoc_211) reported 4 minutes ago

  @LaNativePatriot It's not legal; but, they understand that they have you by the shorthairs. They don't care that it may lose them a customer or two because they're so big. Same problem I had with Amazon a few years ago. Screwing me for over a month - lying to me and telling me there was a problem with my bank when I tried to re-setup my account after being hacked.. then deciding they I just didn't matter so they weren't going to fix the problem and let me use my bank account to buy through them anymore. They aren't the ones that didn't get paid.. I'm the one damaged in the mix; but, they acted like I'd done something wrong and working the issue with the customer didn't matter because they're big. Bottom line, to these big companies, you don't matter. Their goals are all that matters and if that gets stepped on, suddenly they care.. maybe.

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  🇬🇧BlueControl🇬🇧 (@blue_control69) reported 6 minutes ago

  @recoverbritain This is why amazon thrives. No retail outgoings or loss prevention to worry about, except for internal issues.

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  ChaoticMadness 😺😈 Queen of Chaos (@ChaotikMadness) reported 7 minutes ago

  I see a lot of people wondering why twitch and amazon would want stream data. Probably not to create AI streamers though we have seen companies use an AI generated creator before. More likely to aid and improve video generation. Your vods are hours worth of video data. The more data a gen ai algorithm has the higher quality the output. Currently generated video's are still easy to identify when it comes to video's of people. Bad body proportions that feel "off", poses that are just slightly not possible for the human body, or movement that doesn't match physics in the real world. More data means these issues can go away and video's are harder to identify. Also remember video's are a bunch of still images lined up.. so now they have image data to improve images as well as videos.

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  Zoltan Csaki (@ZoltanCsaki_) reported 9 minutes ago

  @ariaradnia Dude, metas EPS and operating income were down year over year, Amazon is up. It’s not that complicated meta is overspending not just on capex but also R&D G&A. Meta lowered guidance and decelerating, Amazon is accelerating. @HolySmokas gave very logical reasons in his videos

• 
  Ranjan JR (@3xtheist) reported 10 minutes ago

  Hi @amulcares, I was placing an order, and the payment was deducted from my Amazon Pay Wallet, but the order was not placed. It got stuck on the payment page even after the payment was successful. Could you please look into this and help resolve the issue?

• 
  texanconstitutionalist (@texanconstitut1) reported 12 minutes ago

  @MarinaMedvin He’s suspect, however, I do think Google and Amazon should have been broken up. It’s almost too late now.

• 
  LakSpectator (@LakSpectator) reported 13 minutes ago

  .@amazonIn @AmazonHelp @jeffbezos I am giving Amazon India time until Monday, 8 pm IST 04Aug2026, to refund my Father's credit card for the said order, Rs.395 plus bloody platform fee. IF YOU FAIL TO, I RESERVE MY RIGHT TO DO ALL I CAN TO ENSURE AMAZON INDIA SHUTS DOWN.

• 
  ✗ AFC PL 🏆✗ (@ChiTownAFC) reported 16 minutes ago

  @kimmoFC @Arsenal The game is also being streamed on Amazon Prime. You may need to use a VPN for the US but I'm watching it there no problem.

• 
  💻🎒 (@CodingNoobie) reported 17 minutes ago

  TL;DR Anthropic: Claude breached three real organizations during AI security tests after an environment misconfiguration exposed production systems. OpenAI Astra: OpenAI says Astra solved 10 long-standing math and theoretical computer science problems with formally verified proofs. Amazon × OpenAI: Amazon completed its $50B OpenAI investment, strengthening its AWS partnership and taking a ~5% stake. U.S. Water Cyberattacks: Iranian-linked hackers reportedly targeted more than 30 U.S. water utilities across seven states. OpenAI Security: OpenAI found additional AI agent containment failures during its expanded internal investigation. Coldcard: A reported firmware flaw may have enabled the theft of roughly $70M in Bitcoin from vulnerable hardware wallets. Google: Google reportedly paused Nano Banana 2 in Google Earth after users generated realistic fake satellite imagery. AI Regulation: Recent AI agent incidents are exposing gaps in existing cybersecurity and liability laws. IonQ: The FTC reportedly cleared IonQ's $1.8B acquisition of SkyWater Technology without additional conditions. Microsoft: Microsoft is reportedly optimizing Windows 11 to run better on PCs with 8 GB of RAM. Amgen: Amgen disclosed a cloud data breach affecting proprietary information and patient health records. xAI: A judge reportedly allowed Minnesota's AI "nudify" app ban to take effect while litigation continues. China Tech: China's continued advances in AI and semiconductors are reshaping global technology policy and competition.

• 
  Jeff (@JeffSendsIt) reported 17 minutes ago

  Off Amazon sales still pitiful. 99.5% still flowing through Amazon. Almost $6k on Walmart, $4.7k on ebay and $3k Retail store. Hit $10k in June on Walmart but top seller had a stocking issue so faded this month. Will be looking to move some more brand direct accounts over in the upcoming months and try to push towards $25k Ebay seems a decent range. We are moving a lot of our death pile over to a live selling service provider so interested to see how that plays out.

• 
  Rahul Vatyani (@rahulvatyani) reported 18 minutes ago

  @AmazonHelp I can explain the fraud. DM me. Get the issue sort asap.

• 
  Supriya (@supriyajjoshi) reported 20 minutes ago

  @AmazonHelp@consumer forum#cheating order 402-7479838-2695511 Amazon falsely marked out for delivery you support team Lovely, Abeer, Ghosh failed to solve issue, Nizamuddin confirmed on phone product is not out for delivery. Amazon never provide delivery agent's contact number

• 
  Excellent Osagumwenro Efosa (@ExcellentKdp) reported 21 minutes ago

  Another month to not give up on Amazon KDP. It's August; let's double down

• 
  Ely (@myonly1ag) reported 26 minutes ago

  @chartdata @hhanniepie @HITSDD Has the problem with Amazon been solved ???

• 
  Durwin Lloyd, ND (ret) (@LloydDurwin) reported 30 minutes ago

  Biblical indictment of the act and the institution that permitted it In October 2019, during the Amazon Synod, wooden figures of a pregnant woman—widely identified as representations of the Andean earth deity Pachamama—were brought into the Vatican Gardens. Participants knelt and bowed in a circle around them in the presence of Pope Francis and members of the hierarchy. The figures were later placed in a Roman church. Mel Gibson described the event on Joe Rogan as pure apostasy. The record of the ceremony itself is not in dispute. An institution that claims to be the unique guardian of the revelation of YHWH, the God who spoke from Sinai and through the prophets and the apostles, cannot introduce the symbols and rites of another deity into its sacred precincts without crossing the line the Scriptures themselves draw. The first commandment is not optional Douay-Rheims, Exodus 20:3-5: “Thou shalt not have strange gods before me. Thou shalt not make to thyself a graven thing, nor the likeness of any thing that is in heaven above, or in the earth beneath, nor of those things that are in the waters under the earth. Thou shalt not adore them, nor serve them: I am the Lord thy God, mighty, jealous…” Douay-Rheims, Deuteronomy 6:14-15: “You shall not go after the strange gods of all the nations, that are round about you: Because the Lord thy God is a jealous God in the midst of thee: lest at any time the wrath of the Lord thy God be kindled against thee, and take thee away from the face of the earth.” The God of Israel does not share His glory with carved images of fertility deities, whether called Pachamama or by any other name. The ceremony in the Vatican Gardens was not a matter of cultural courtesy. It was the physical enactment of what the Torah forbids under penalty of covenant judgment. The pattern of golden calves When Israel mixed the worship of YHWH with Egyptian symbols, Moses did not call it “inculturation.” He called it apostasy and broke the tablets. The same standard applies to any body that claims succession from the apostles. The presence of hierarchical figures bowing or permitting bowing before an image associated with a pagan mother-earth figure is the modern equivalent of the camp at the foot of Sinai. The Scriptures leave no room for a double standard. “Call no man your father” Douay-Rheims, Matthew 23:9: “And call none your father upon earth; for one is your father, who is in heaven.” The command is explicit. An entire clerical system built on the routine title “Father” for its priests stands in direct contradiction to the plain words of Christ. Peter, whom the same institution claims as its foundation, is recorded as refusing undue elevation; tradition holds that he requested to be crucified upside down because he was unworthy to die in the same manner as his Lord. The gap between that posture and a system that institutionalizes the very title Christ forbade is not a minor disciplinary matter. It is a standing contradiction of the Master’s instruction. The claim of exclusive representation Any organization that presents itself as the chosen vessel of the God who said “Thou shalt have no other gods before me” and then permits the ritual honoring of another deity inside its own walls has abandoned the terms of the covenant it claims to guard. The issue is not whether individual Catholics are sincere. The issue is whether the hierarchy's public acts align with the God they name. Scripture judges the acts. Douay-Rheims, 2 Corinthians 6:14-16: “Bear not the yoke with unbelievers. For what participation hath justice with injustice? Or what fellowship hath light with darkness? And what concord hath Christ with Belial? Or what part hath the faithful with the unbeliever? And what agreement hath the temple of God with idols?” The temple of God and idols do not agree. When the two are brought together under the same roof, and the hierarchy participates or remains silent, the verdict of the text is already written. The money-changers were driven out for lesser offenses against the holiness of the house. The introduction of a foreign cultic symbol into the place that claims to be the center of Christian fidelity is a graver breach. The biblical standard does not bend to institutional continuity, historical prestige, or claims of unbroken succession. It demands exclusive allegiance to the God who will not share His glory.

• 
  It’s My Style of Living (@TheManishaReddy) reported 33 minutes ago

  @AmazonHelp Thank you Nikhil for your instant reply.. I needed the phone cover at the moment because my old mobile cover was broken.. I already applied for refund.. I bought new mobile cover also but from another e-commerce company.. -Manisha Reddy Gilella

• 
  Polsia (@polsia) reported 34 minutes ago

  Shopify, Amazon, and Etsy sellers waste 60 hours a week stitching together Prisync, SoStocked, and Perpetua — and still lose margin to slow repricing, dead inventory, and ads that drift toward breakeven. Tallyhawk collapses that stack into one always-on agent.

• 
  SpookNewsOG (@RioTheHater2) reported 37 minutes ago

  🚨 6459 s California: Jesus the Amazon bean got pushed down the stairs by an ******* customer #chicagoscanner

• 
  groceries! (@EmericanAconomy) reported 38 minutes ago

  @202accepted well, in fairness to the frontier labs, the problem was seeded by aging energy infrastructure and META/Amazon, they just watered it with the "we're coming for you job" claims

• 
  Avineshwar Pathak (@avzavi22) reported 39 minutes ago

  @amazonIN Dear amazon, I had just spoken to two of your customer representative who instead of resolving an issue hung up when I asked them to provide a complaint number or some proof of resolution that they are offering. Is this the kind of customer service you provide?

• 
  Alex Pisanov (@abs_return) reported 42 minutes ago

  I don't think that SaaS is 100% dead, but a lot of it is transforming into, as Jensen Huang has put it, value-added resellers (VARs) of tokens. Which isn't necessarily a bad thing either: there are some notable businesses in various industries operating under a VAR model. I'm thinking of it as a universal definition of adding customer value on top of a ready product, not necessarily in IT or computer hardware. Car dealerships, for example. Or Walmart. Or Amazon (its marketplace business, not the cloud compute). Or law firms (billing per hour but running on armies of interns for paperwork). Or do we really expect developer studios to completely go away because of vibe-coding? Probably, they'll adapt and begin to ship more high-quality code per unit of time, and there will always be many entrepreneurs or corporates who would trade their time for a studio's, economizing on Ricardian comparative advantage. Okay, that might be an intentionally weak case, but let's do downstream across the software value stack. There's always some service component to be found in it. There's Anthropic's new software integration business launched in partnership with Goldman Sachs and Blackstone to help corporations implement AI into their workflows. I haven't checked, but this is probably a canonical example of a VAR business model from a frontier AI lab itself! Another example is set by Sequoia predicting that the next wave of AI unicorns is coming in the form of full-stack service companies (HR, accounting, and alike) automating the human part of the service with AI agents. How about HR and accounting SaaS businesses integrating down into the service layer? The point I'm trying to make is if the reselling is truly value-added (not purely labeled as such), then it's a legit business that might as well be investable (either in public or private markets) and defensible (from attacks by frontier labs). A few notes on how one might build a sustainable SaaS that inputs tokens and outputs clean customer value (job done, pain killed, joy delivered): 1. Tokens might be seen as a commodity (unless there's a clear winner in intelligence per dollar spent or there's no way for you to diversify across many suppliers of tokens). So re-packaging them into deterministic workflows that solve users' real pain based on some knowledge might make a good long-term strategy. 2. Knowing what (and how) to re-package into is the source of durable advantage, primary sources of which are proprietary context, action rights, taking responsibility for the end result (think medical AI companies), and correction loops (essentially fine-tuning models to improve their on-the-job performance). PS. A side note. If there are tradable compute futures contracts upcoming, shouldn't there be similar instruments to trade in frontier-class intelligence tokens? Might be an interesting idea to explore/discuss.

• 
  Chris🇺🇸 (@bryan069420) reported 45 minutes ago

  @amazon has terrible customer service and terrible delivery service!

• 
  Gerald (@GBaller) reported 48 minutes ago

  @RealSimpleAriel @ChrisCamillo @amitisinvesting Yeah I saw that exchange and lost respect for the way Chris put it out there like he bet everything on Amazon weeklies. That’s crazy talk that people could imitate. Problem is if enough people continue using crazy leverage these market makers can delay the eventual outcome to take the premiums and for many all there money if you get over leveraged. Remember if your 3x leverage and your the stock moves 25% against you that means your capital goes bye bye.

• 
  Nelson De Souza (@nhoutexusa) reported 51 minutes ago

  @JeffBezos You got a great company Amazon. It’s frustrating I can’t log in to my account with email. I have used Amazon for many years with my email & suddenly I can not log in. Your customer service says it will take 24 to 48 hours to fix. Does it take rocket science to fix?

• 
  mmm666 (@zxc68984008) reported 53 minutes ago

  @threerouter_com looks like Bezos is doubling down on AI, no surprise given Alexa and all the other AI powered services Amazon offers, but thats a crazy amount of investment, gonna be interesting to see how this plays out

• 
  Tropical Value (@tropicalvalue) reported 54 minutes ago

  AWS captures roughly 60 cents of every dollar spent on third-party models via Amazon Bedrock: 40 cents for hosting infrastructure and 20 cents for platform brokerage. Current market models account strictly for the 40-cent IaaS portion. The hyperscaler ROIC debate incorrectly prices these datacenters as simple bare-metals rental businesses. Inputs of capex for outputs of GPU-hours. That reflects a neocloud business model, not a hyperscaler model. Managed services and model brokerage utilize the exact same capital asset inside the exact same denominator, yet consensus return calculations ignore them entirely. Both sides of the equation move simultaneously: 1. Denominator down: Trainium 2 costs ~19% less than Nvidia's GB200 per FP8 TFLOP, lowering the capital basis. 2. Numerator up: High-margin service attaches increase revenue per unit of deployed capacity. The Return Progression: > ~18% IRR: Base stacked IaaS economics > ~22% IRR: Basis adjusted for proprietary silicon > ~29% IRR: Software services and brokerage stacked on top Amazon has executed this playbook before. Graviton powered RDS behind the scenes: customers bought the abstraction layer, not the silicon. Deploying Trainium under Bedrock executes that same strategy at ten times the scale. $AMZN Read the full return bridge, datacenter shell economics, and the key metric that could falsify the thesis in the complete article below.

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  Patricia K (@pattycakes907) reported 56 minutes ago

  @fourthandheart @KiSsaw I had a problem…my store ran out of salted ghee and I ordered 2 salted ghees through Amazon. One was fine with the usual texture. The other was watery and curdled. I wrote customer service twice to ask if okay to eat….no response at all. Customer service is nonexistent.

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  Jim Biggie (@JimBiggies) reported 57 minutes ago

  @AmazonHelp You only help I asked for is from the class action law firm not Amazon you are the problem

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  Leozidas 🇬🇧 (@Leozidas) reported 59 minutes ago

  Why can eBay pay out almost instantly but Amazon takes DD + 7 days + 3-5 working days for “bank” processing That’s half a month of my money sat there doing NOTHING. Just slowing me down massively