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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 6: Problems at Amazon

Amazon is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Orlando Website Down 4 hours ago
Asheville Errors 7 hours ago
Peterborough Website Down 10 hours ago
Peterborough Website Down 10 hours ago
Orlando Sign in 12 hours ago
Chicago Errors 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • VKaraboulad
    Vincent Karaboulad (@VKaraboulad) reported

    @JeanPie71010264 @flatley_bill @thesheetztweetz SpaceX is worth 100B, more than half Jeff’s fortune. I’m not so sure he could easily sell that much of his Amazon stock without causing big problems. And judging by his track record, it’s better this way 😬

  • avixorld
    Avik Sadhu (@avixorld) reported

    @AmazonHelp See the bigger problem is: when I called AMAZON CCE 4 replacement, she told no check, as I asked repeatedly as there was similar issue earlier. Even after that this type of harassments was unacceptable!

  • KentArboreal
    Kent Arboreal 🌴🏴󠁧󠁢󠁥󠁮󠁧󠁿 🌹🇬🇧🐢🇦🇺 (@KentArboreal) reported

    @tutwatter I imagine he walked off the podium, sat down in a comfy chair, let out a satisfied sigh, whispered “nailed it” then pulled out his phone and started looking up fishing equipment on Amazon

  • ProIndianBoy
    NationFirst (@ProIndianBoy) reported

    @AmazonHelp @amazonIN Can i get the email of higher authorities in amazon where i can put this issue at priority. Hope @AmazonHelp helpdesk which is doing nothing in my case would not mind it.

  • xoxo2u2
    Justme (@xoxo2u2) reported

    @AmazonHelp No. Just low quality. Simple thermometer that never worked. The problem is, I don't have money to be wasted but I can and will wall away from Amazon. Thanks,

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 13.37ms Download: 525.16Mbps Upload: 450.48Mbps

  • Harsha34S
    Harsha Vardhan (@Harsha34S) reported

    reply till 14 Aug and in that message asked me for some registration information. I contacted Amazon and Customer care repr Puru on 14 Aug at 9 AM (in Chat) told me that I don't need to interact with the seller and Amazon will handle the issue. I contacted Amazon again today (5)

  • MAGIC_WEEGIE
    MAGIC 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MAGIC_WEEGIE) reported

    @AmazonHelp Yes for years I have had 2 Amazon accounts with 2 of my email addresses but its causing me problems and stops me using Amazon service most of the time because theres always a confliction between them, so I've really not used amazon a lot because of it.

  • Harsha34S
    Harsha Vardhan (@Harsha34S) reported

    And This is not the only issue. While sending the documents, I am told my emails were not being received by amazon. I asked a CS rep to create a ticket regarding the issue but was told it's impossible. Amazon reps intentionally wasted my time (10)

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @shriku10 Sorry to know about the trouble. Amazon being a market place we can assist you with a return/replacement only within the return window. If it's post the return window, kindly contact the manufacturer to avail the warranty. -Mohsin

  • Harsha34S
    Harsha Vardhan (@Harsha34S) reported

    wants me to contact the seller and not take ownership of the issue. Then why did you ask for all the documents regarding the product and service of denial letter from Logitech? It's disappointing that Amazon had become like this, misleading users and not providing support (8)

  • MAGIC_WEEGIE
    MAGIC 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MAGIC_WEEGIE) reported

    @AmazonHelp I wanted to speak to someone to find out exactly what I had connected to each of them and make the correct decision which one to have deleted. I want to start using Amazon prime but the last time I tried that, I had nothing but issues with the prime/twitch promotion

  • PradyXL
    IAMprady (@PradyXL) reported

    @RishikaSadam Hope he never has an issue with Amazon. Will try to flush down a river!!

  • avixorld
    Avik Sadhu (@avixorld) reported

    @amazonIN Harassed by Amazon. This thing been happened regularly 2 this location. Amazon Delivered clock completely broken (after 3 week of order) Then &there I called Amazon CCE. Amazon CCE assured that a replace will be given & da person'd pick up. Delivery person was arrogant

  • im_tausefkhan
    Tausef Khan (@im_tausefkhan) reported

    @amazonIN I have been struggling with return for product which I bought from Amazon. I have been escalating the issue to the Leadership team and even they are not able to resolve my problem and providing me a new deadline every now and then. @AmazonHelp @amazon

  • ANIKETD41947533
    ANIKET DWIVEDI (@ANIKETD41947533) reported

    @AmazonHelp I've been doing all this since the last 7 days but my problem remains unsolved. They only tell me to wait😔

  • HarrySatchel2
    Harry Satchel (@HarrySatchel2) reported

    @Teslarati @13ericralph31 The irony is that Bezos stepped down from Amazon to lead his space venture. He's mad so he is lashing out like a child. Someone should talk to Mckenzie for insight to Jeff's behavior.

  • analogfusion
    Lance King (@analogfusion) reported

    @Danbaileyphoto @FujifilmX_US The issue was mentioned in reviews on Amazon and one of the big photo companies (might have been B&H). It could have been an anomaly but it put me off from buying it at the time. I may revisit the idea down the road, however. :)

  • rolwithit72
    Rolwithit72 (@rolwithit72) reported

    @red2blue2020 @Fla_Pol @AP Fl GOP has been systematically defunding public education for 20 yrs and diverting to private and crony charters. Slow and steady & NOW people wonder why professionals and support staff leaving our schools. Better jobs at Amazon & Walmart. Shame

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.474ms Download: 525.12Mbps Upload: 403.18Mbps

  • Ajaypeepleewal2
    Ajaypeepleewal (@Ajaypeepleewal2) reported

    I bought Intex Washing machine threw Amazon There is a problem with the washing machine right now But no customer care number @IntexBrand

  • vvan_tae
    𝘔𝘰𝘯𝘴 ⁷ 🧈 PERMISSION TO DANCE (@vvan_tae) reported

    we have an amazon delivery schedule for today. It says in the app that our delivery is next and the driver has been driving up and down our street for 10 minutes now. are you okay? do you need help?

  • here_there
    Here&There (@here_there) reported

    Locking down a nation for 1 case from a virus now endemic to the world & pause your nascent vaccine rollout program would seem to be mad. Am amazed people in Australia / NZ so compliant. Amazon will not be the last corporate to pull back from any investment in NZ.

  • JohnSears2077
    John Sears (@JohnSears2077) reported

    @OperHealAmerica I recently watched an interview with David S Heeran about his book Sign in the Sky allegedly on the End Times. This was on a new UK TV station called GB News, with a mission to resist cancel culture. Do you know anything about this? I can find no trace on the web or Amazon.

  • Harsha34S
    Harsha Vardhan (@Harsha34S) reported

    @AmazonHelp I can confirm that I shared the Ticket No via secured link provided earlier. Expecting a reply from you and I hope I will not be provided more wrong info like earlier. If Amazon can't resolve the issue, saying the same will do but wasting customers' time is pathetic and sad (18)

  • thebobbakh
    Bob Bakh (@thebobbakh) reported

    @JeffreyToobin Make sure to all leave a nice Amazon review. May I suggest “This book was hard to ******** too on a zoom call, but I reached down deep for my inner Toobin and wen full release!” 0 stars.

  • Harsha34S
    Harsha Vardhan (@Harsha34S) reported

    and CS rep Shabab asked me whether I replied to the seller or not. But your customer care rep Puru only told me I don't need to reply to the seller, and Amazon will handle the issue. Amazon Customer care representatives are providing conflicting information and intentionally (6)

  • london_phil09
    HK Phil (@london_phil09) reported

    @dennispj_peter @Terri_White I had the same problem! Can get the blu-ray on Amazon for 20 AUD.

  • Tonygoode
    Tony Goode (@Tonygoode) reported

    @leather_designs @ExasperatedTory Terrible Amazon reviews. I'd go motion detector, solar powered, sonic, flashing lights!! Works for me.

  • mikee52000
    Mikee B (@mikee52000) reported

    @AmazonHelp You are not listening to me. The escalation via the standard managers has not worked. If you refuse my request then how do I complain the escalation process has let me down on the same issue repeatedly? Please treat me with respect Alexandra.