Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/26/2025 04:50

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (44%)

    Website Down (44%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (24%)

    Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSt. Louis Website Down
United StatesLake Forest Errors
CzechiaTřebechovice pod Orebem Website Down
United StatesRocky Mount Errors
United StatesEdison Website Down
United StatesMiami Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • modibbo_abdul Engr. Abdul Modibbo (@modibbo_abdul) reported

    If it's a billion naira problem, it will fetch you a billion. Think of all the problems the Amazon site solves. The hassle of going to the store, the hassle of waiting for weeks to receive a delivery etc.

  • richholland4 Richie-Rich (@richholland4) reported

    @AmazonHelp @TLSullivan Ha, Amazon knows when my package is 9 stops away and counting down but can’t figure out who this guy is??

  • momsresistnow momof4 #FreshWords #DemVoice1 #wtp 🌊🌊✝️💙🇺🇸 (@momsresistnow) reported

    Amazon announced it’s increasing annual Prime membership by 16.8% even though profits soared by 75% in 2021 over 2020. Between 2018 and 2021 Amazon paid a federal income tax rate of just 5.1% on $78 billion in profits! @SenRickScott Corporations are the problem #FreshWords

  • MikeDowns4 Mike (@MikeDowns4) reported

    @TLSullivan @amazon @bostonpolice 1. Don’t actually say anything to him if you have that big of problem with it. 2. Post a video a video online for what? Sympathy 3. Run to his bosses to get him trouble, potentially fired… grow up, you’re the problem here

  • FreeBirdJen Dr. Free Bird, DC ❼ (@FreeBirdJen) reported

    @AmazonHelp I get deliveries just fine through usps ups & fedex from anyone but Amazon. Now since last week 3 different orders say undeliverable for no reason. There’s a problem on Amazon’s end. It is not 3 different sellers fault. No one in the support department understands…

  • Mrs_A_Campbell Alison Campbell (CINDERS) ❣ (@Mrs_A_Campbell) reported

    @BritBox_UK Hi is Britbox having trouble only it won't let me sign in on my phone or my Amazon firestick.

  • joannamarie1971 Joanna Marie (@joannamarie1971) reported

    @AmazonHelp A detailed complaint has been sent. 5 years 20 failed grocery deliveries. The problem is the drivers do not speak English and the Fresh team doesn't speak their language to effectively communicate.

  • monagupta7989 MONA GUPTA (@monagupta7989) reported

    @amazon @amazonIN The executive said they provide me 1.5ton ac and can only replace the 1 ton in case of any issue. Please provide solution. I am a loyal prime member of amazon

  • OtacaUna Un Otaco Artista (@OtacaUna) reported

    @BarghestBlack I wonder if one of those people own an Amazon That would be hilarious and terrible

  • kyle_bundy04 Kyle Bundy (@kyle_bundy04) reported

    @TeamYouTube Working on phone & web. However not working on YT tv app on Amazon Firestick. Have reset router and modem multiple times. Have signed in and out of app, uninstalled app, restarted Firestick. No luck. Just contstant buffering.

  • the_big_knish Kenny F Powers (@the_big_knish) reported

    @om @TheAtlantic Amazon had this problem in the beginning. They advertised books to me that I had already ordered. Seems like they’re doing better now. (reported from under an avalanche of Amazon boxes)

  • Moggy_Mog Mòr Cait-Sîth Fraser #BlackLivesMatter (@Moggy_Mog) reported

    @AmazonHelp No thanks. This isn't the first time. I have zero faith that this will be dealt with responsibly. I have made my suggestions in the tweets following the one you replied to. I now need to go take more pain pills, which I was down to just at nigh6 until now.

  • EmpiresPodcast Frank’s History & Horror Podcasts (@EmpiresPodcast) reported

    So my Kindle Paperwhite recently upgraded. Now I can’t open half the books in my catalog, books I paid for too. Now I hear tons of other people are having the same issue. I think it’s time to abandon the whole e-readers. Plus Amazon who’s some people some refunds.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.759ms Download: 937.49Mbps Upload: 1244.4Mbps

  • melissaflores_1 caramel (@melissaflores_1) reported

    I really have an Amazon problem it’s not healthy at this point

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @hasrock36 Hi there. We're sorry to hear about this issue you're experiencing. On which Amazon marketplace is your account registered (.com, .co.uk, .de, etc.)? -Ava

  • katyayani13 Katyayani Sanjay Bhatia (@katyayani13) reported

    @AmazonHelp NO. YOU SHOULDN'T BE NEEDING 12 HOURS MORE. I'VE ALREADY WAITED FOR A MONTH. I'M SHARING THE DETAILS ON THE LINK. PLEASE RESPOND ASAP. I can't spend an hour every 2 days explaining the same problem every time to your customer service team.

  • AspenAndElk Brittany (@AspenAndElk) reported

    @Rebwim76 It’s slow going but getting there. Tackling my room right now and then have to go do a target pickup later. Ordered a larger cube storage shelf for the boys room and some other things coming from Amazon later today.

  • Cooobeans1 Cooobeans (@Cooobeans1) reported

    @shortl2021 Bro retail names are down 90% 🤡. Still some fluff in tech but Google or Amazon going down 90%? nah fck off

  • jamesoniam Jameson Detweiler (@jamesoniam) reported

    @rogerdickey I travel with an Amazon FireStick. It can even deal with pop-up login pages.

  • RogueVictorian ID_Geek (@RogueVictorian) reported

    Note do NOT use @amazon they have a huge issue with #CounterfeitMasks. The @US_FDA doesn’t seem to be doing their job & cracking down while Bezos lounges on his yacht. I have samples of counterfeit 3M masks I bought off of Amazon. I confirmed with 3M DIRECTLY. So this is serious

  • hey_Jigar JIGAR PATEL (@hey_Jigar) reported

    @AmazonHelp I already spoke to your helpline.. Your team said your delivery guys did not deliver it today.. Sorry for inconvenience..bla.bla..Will be delivered by 24hrs. What a broken company for deliveries. Learn something from @SwiggyCares @zeptocares

  • legofalconbass Cody Reid (@legofalconbass) reported

    @jessi_asli I'm trying to find this on Amazon! Black hole cat house is not working though LMFAO

  • eechaze Charles Kunle Amusan (@eechaze) reported

    @RBReich The only issue I have with that is say hypothetically Amazon is losing money. Will the employees take a pay cut?

  • Jaydeep23860036 Jaydeep chanda (@Jaydeep23860036) reported from Noida, Uttar Pradesh

    @AmazonHelp I tried contacting Lenovo several times, but no one bothered to resolve issue. We believe on Amazon platform, that is why we bought from here. Pls Help us claim warranty.

  • cjsimpson Gavyn Sykes (@cjsimpson) reported

    @dandroid88 Thanks for the pucks! Sending this just to help you but Support have gone AWOL again. Tue they were all over me with “can I help with anything else?” But my emails of Wed & Thu have been ignored. I see similar complaints on Amazon. Seems a genuine problem. Hope feedback helps.

  • eveshka Eveshka (@eveshka) reported

    @AmazonHelp I got an email later that said my refund is being processed. It would have been better if the item had been packaged properly. This is a long ongoing issue and I am sick of buying things that arrive poorly packaged and damaged as a result.

  • EmpiresPodcast Frank’s History & Horror Podcasts (@EmpiresPodcast) reported

    @AmazonHelp Yes I restarted the device twice. I did a Reddit search and it looks like a whole bunch of customers are having the same issue.

  • EonofAeon Chris "Eon" The Memer (@EonofAeon) reported

    Welp. Just bought a replacement of my exact mouse model for like $20-30 off on Amazon n it arrived in 12 hours. And it is S T A R K how much more firm (yet still loose compared to older mice ive used) the wheel is. And no flaw. 100% hardware issue with old mouse.

  • AmanAga08587079 Aman Agarwal (@AmanAga08587079) reported

    @flipkartsupport Still my issue is not resolved AMAZON IS FAR BETTER THAN YOU