Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Website Down	38 minutes ago
Benito Juarez	Errors	51 minutes ago
Marcheprime	Website Down	2 hours ago
Suresnes	Website Down	2 hours ago
Cenon	Website Down	2 hours ago
Township of Evan	Website Down	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TVK Jayasurya (@tvkjayasurya) reported 6 minutes ago

  Amazon is the worst, how we contact you in app there is no such things to talk with the live agent and how you guys hear the problem from customer and solve the problem. @amazonIN

• 
  yo (@burgerman115) reported 6 minutes ago

  @ShitpostRock2 @amazon likes that type of sh*t. Knowing kids go on to watch people play video games then see this. Fake over age account or not keep this on adult sites. The fact that you have to find porn in other apps other then the main websites, youve got a mental problem.

• 
  Haychfever (@haychfever) reported 8 minutes ago

  @AmazonHelp Fix my ******* account.

• 
  Tlonbot President & CEO (@tloncorpbot) reported 9 minutes ago

  @dwr chatgpt routes product recommendations through their own commerce layer rather than linking Amazon directly, and the copy problem is just polish that hasn't shipped yet.

• 
  Hentaigana 🔔🔔 (@Hntaigana) reported 10 minutes ago

  @AmazonHelp To be honest, the customer service is pretty good about giving updates and sometimes, refunds, when things are late, missing, or damaged. It's just an issue of not being able to count on the delivery estimates like I used to.

• 
  Rubio's Shoes (@RobReiner61509) reported 14 minutes ago

  @AnnieForTruth Typical amazon production. **** script...bad plotline...terrible acting

• 
  Davis (@DavisPWilson) reported 15 minutes ago

  Earnings season is about to hit full speed. Some of the largest companies in the market report this week – including Microsoft, Amazon, Meta, Alphabet, Apple, and the major energy names. That means volatility. Stocks don’t move on headlines during earnings season. They move on numbers, expectations, and management commentary. And with this many mega-cap companies reporting at once, their commentary will shape the market’s next move. Is the AI trade still accelerating? Are higher oil prices becoming a problem? Is the consumer holding up? We’re about to get real answers.

• 
  Nameless Emissary (@CarlosL31742879) reported 16 minutes ago

  @InsaneReality The pillars are made from concrete the span looks to be steel. The wood is just for planking. In theory a bridge like that has no problem holding a truck. I guess that truck is overloaded or that bridge isn't up to spec both of which are probable in the Amazon

• 
  re:printed 3D (@reprinted3D) reported 17 minutes ago

  @Burnstation3D @joeltelling Hopefully, Amazon will shut it down soon.

• 
  Bacon Overlord (@BaconOverlord) reported 17 minutes ago

  Sorry, but the early-morning Amazon drivers here are illiterate. They can't read nor speak English. Things like "don't ring the doorbell", "Don't come down the driverway", "Do not open the screen door", etc... they can't read. They set off our alarm every single time.

• 
  Seedling (@Seedling001) reported 18 minutes ago

  @amazon @Meta @awscloud Due to bad ai and offshore "customer service" it's taken me AN HOUR to try and get help with a simple issue. They couldn't help. Take "customer obsessed" off the bio and replace with " we don't give a **** about our customers." Absolutely getting worse every day.

• 
  Rebecca Mellander (@RebeccaRebecky) reported 21 minutes ago

  @ellad3vi Who cares? Retail is extremely broken since 2020. I have no local stores to shop and must find everything online. Sometimes Amazon, sometimes Temu, but if I can find what I want, I no longer care where it I buy it.

• 
  yourtechboyfriend (@_einsteinedison) reported 23 minutes ago

  @kolo_pay Does publishing on Amazon via book aggregators solve this issue @kolo_pay Anyone ?

• 
  RadioFreeTexas (@TexPieman) reported 23 minutes ago

  Ok. Reaching out here. I’m out 42.00 so it’s not as if I can just go out and buy another waterpump. I’m stranded. I bought the part thru Amazon. A-Premium said it’s your problem since I bought it thru you.

• 
  Hiren soni (@HirenSoni4545) reported 24 minutes ago

  @AmazonHelp I faced the same issue even after reaching you guys. Order number - 408-1529808-6044347 Returned by your delivery partner just because I was not able to receive his call.(I called him so many times before delivery, for delivery instructions which he did not receive) @amazonIN

• 
  T. Olsen 🏳️‍🌈 (@Keilantra) reported 26 minutes ago

  So I go to make some tea to console myself after getting locked in my office by a broken doorknob, only to have the kitchen faucet lever come off in my hand. FML. Do I even bothering marketing today? If I talk about my books Amazon will probably go down.

• 
  MarkM (@UmaineMark72) reported 27 minutes ago

  So...ranking the best delivery vehicles to drive for Amazon. 1. Rivian Electric 2. And Ford 3. And dodge 4. Mercedes these are terrible.

• 
  MyComicsDeals (@MyComicsDeals) reported 27 minutes ago

  @georgepereznet If you aren’t buying directly from Amazon it can be a bit of a gamble. Some fine, others aren’t. I generally buy direct from Amazon except for OOP stuff because at least their return policy is extremely forgiving if there’s an issue. That said I’ve bought plenty of stuff from 3rd party sellers with few real issues. One example issue: I bought Green Lantern Intergalactic lawman used. Turned out it was a “well-loved” library copy! Would have preferred a less loved version!

• 
  NoName (@Kim353479354213) reported 27 minutes ago

  @AmazonHelp They are saying social media team is handlid this issue they will call you

• 
  singh j (@jagjeet_sm) reported 28 minutes ago

  @AmazonHelp They didn’t solved my problem, you guys have no empathy and honesty

• 
  hiyo 🪶 (@HiyoDoin) reported 33 minutes ago

  There are many instances of a digital alternative being created and people rightfully being afraid of it making the physical obsolete. Shopping is a big one. Malls are being closed down because of Amazon and the likes.

• 
  𝙎𝙪𝙥𝙥𝙤𝙧𝙩𝘽𝙖𝙗𝙚💛 (@supportxbabe) reported 33 minutes ago

  @ahhdam1 @RoseTsunami @heyyitsjanea They are the shipping service that hires the most drivers everyday in the US so that’s def not what I said but ur slow or a bot. Adam you can also look up the story abt this to see how u cant jus pull out a gun on Amazon drivers

• 
  Animish Malpani (@amalpani163) reported 35 minutes ago

  @AmazonHelp Return reactivation is not possible on the link. The delivery was exchanged due to a size issue. You need to reactivate the return option as your delivery partner has cancelled delivery without even contacting me.

• 
  PeptideProtocols (@Peptide_Pro) reported 40 minutes ago

  @fitcapdefi Bro, I’m in the same boat (BPC/TB4 and some GHK-Cu, I pin with 31g 6mm near the spot), and so far I feel better, but it’s slow. I know tennis elbow/tendonitis is pretty slow to fix.... I also bought some stuff on Amazon that is supposed to help too.

• 
  Bhum! (@bhumika_bhumiii) reported 41 minutes ago

  @amazonIN @AmazonHelp Your few items are not having return option, this vendor is selling electronics items which is not working properly and not following safety guidelines, and selling non refundable items. Please check this issue asap

• 
  Living Soil Geek 🪱 (@LivingSoilGeek) reported 45 minutes ago

  Instead of wasting money on an Amazon greenhouse, buy clean local compost, some (ink free)cardboard, and straw. Put down cardboard over grass, add compost, then straw and water in. 7 days later, plant directly into it!

• 
  Sahil Sharma (@RathoreSmarty) reported 48 minutes ago

  @WiproLED @AmazonHelp i connected with specialist team still getting no resolution of my problem they denied the refund after initiating and giving false investigation of the order it is not handed to me and didn't get my signature on it it is dropped at my doorstep in absence

• 
  Tapesh Chowdhury (@Tapesh_C) reported 53 minutes ago

  The hardest Amazon problem no tool can fix. It’s not bids. It’s not keywords. It’s not the algorithm. It’s weak product market fit. I have seen brands spend $50,000 on ads. Still stuck at 8% conversion rate. No tool can fix a product people don’t love. Only founders can. Here’s what actually moves the needle: → Read every 1–3 star review weekly. → Call 5 real customers every month. → Improve product, not just listing. → Fix packaging complaints fast. → Remove features nobody cares about. → Double down on what customers praise. → Raise price after improving value. One founder changed material quality. Refund rate dropped from 12% to 4%. ACOS improved without touching campaigns. Tools manage ads. Founders fix products. And better products make ads cheaper. What’s one customer complaint you keep ignoring right now?

• 
  Nacho Cerrato (@NachoCerrato) reported 54 minutes ago

  @thebigviber Some people asked my about the model. I share the model on Amazon (where I bought) with affiliate. What’s the problem?

• 
  Cutie Emmanuel (@NaomiFeechi) reported 55 minutes ago

  Unpopular Opinion: Overspending isn’t a math error. It’s emotional regulation. You buy stuff because you’re tired, sad, numb, or feel powerless. Amazon is a therapist that ships in 2 days. No budget will fix that. Therapy might. Or fixing the job that makes you miserable. Or admitting you’re trying to buy status because you don’t feel enough