Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Hazel Crest	Website Down	2 hours ago
Kirkland	Website Down	9 hours ago
Grovetown	Errors	16 hours ago
Mérignac	Website Down	1 day ago
Lancaster	Sign in	1 day ago
Flemington	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Way to go (@waytogo2025) reported 4 minutes ago

  @AmazonHelp Your in-app support already told me they don't have information about this issue and only raised a ticket.There has been no update or response yet.That's why I brought this issue here,hoping to get an actual solution instead of being redirected back to the same support channel.

• 
  BlackFlagOfDeath™☠ (@BlackFlagOdeath) reported 8 minutes ago

  @AmazonHelp the prime tv app for the xbox is broken. I can't access my subscriptions purchased through Prime because you get stuck on the live tv tab. I just paid for a sub to Apple tv and can't access it via the xbox prime app.

• 
  Prasad (@phantomblr) reported 14 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  David Robinson (@CalgaryDave) reported 18 minutes ago

  If there was an Amazon Store where you could pay $25, and get your Alberta Independence Lawn sign in the mail - would you buy one? Or wait until an event near you opened where there was availability? Poll:

• 
  Mr2x (@TheDivorceTeam) reported 18 minutes ago

  @TheBTCTherapist The answer to that question is simple does Bitcoin move slowly and steadily down to 30k over the next year Or does it go to 100k Bitcoin is in a Bear market- no one can beat a grizzly / U have to hide and wait for the grizzly to leave Look at Amazon 2000 to 2002

• 
  Ayush Dumbani (@dumbani_ayush) reported 19 minutes ago

  Update on this issue: I have now fully cooperated with every request made by Amazon. I shared: • Tracking ID (AWB 2827787747552) • Shipping receipt • Invoice • Delivery screenshots • Return details • Every document requested by Amazon @AmazonHelp @amazonIN @JeffBezos

• 
  Deriv.com (@Derivdotcom) reported 23 minutes ago

  Amazon just went from Nvidia customer to Nvidia problem. 😱 - Amazon is reportedly exploring external sales of its custom #AI chips, turning an in-house cloud advantage into a product! - Its broader chip business is already running above $20B annually, and Jassy says it could look closer to $50B if sold like a standalone supplier. - Nvidia still leads, but the AI chip market may be getting more competitive. Source: Nasdaq, Reuters, Bloomberg

• 
  Be the Human, erase Hate (@Wisekoolswan) reported 25 minutes ago

  @AmazonHelp @amazon Dropped off the item at wholefood more than 30 days ago, no refund. Reaching customer care is nightmare, customer experience is going down the hill.

• 
  Raju Baghel (@ImBaghelSahab) reported 27 minutes ago

  @AmazonHelp @amazon @amazonIN How can payment be marked as not ready when no delivery attempt was made and no one contacted me? This appears to be a false delivery attempt update. Please investigate this issue and ensure my order is delivered without further delay. #Amazon

• 
  Ashley Wright (@ashley_wright) reported 33 minutes ago

  The uncomfortable truth about TikTok Shop: Most brands aren't actually ready for it. Nobody says this out loud because it sounds like the platform's fault when it isn't. Agencies won't say it because it kills the pitch. Brands won't say it because it means admitting the gap is internal, not external. The platform punishes slow decision-making. A creator needs an answer the same day, not after three rounds of internal approval. A product takes off in a livestream and inventory needs to move within hours, not after next week's planning meeting. Most brands have built systems for stability, not speed, and that works fine on Amazon but falls apart here. Accepting this means building a team that can move at the platform's pace instead of looking for a better creator strategy. This isn't a knock on any brand. Most brands were built for a slower pace of decision-making than TikTok Shop demands.

• 
  Carnelian🇺🇸🦖 (@carnelianpagan) reported 34 minutes ago

  The health insurance industry really is broken. I realized this when I sought treatment for eczema. The medication I was prescribed was the same as over the counter hydrocortisone cream, only three times the price. I could purchase the same thing off Amazon for 7 bucks.

• 
  twodpro (@_twodpro) reported 35 minutes ago

  “Variety understands that, prior to being dropped by Amazon, “Artificial” already had several test screenings, which went down very positively, and screened for other studios on Thursday…”

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 35 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Lying KJP (@LyingKJP) reported 37 minutes ago

  @dcjourneyman @sarahhepola Tire shops hate that fix a flat. They typically use a method that takes the tire off fast, and that crap will get all over the place Tire plugs are the way to go. Amazon has some weird rubber/plastic screws that will fix the tire If the hole is in the sidewall the tire shop doesn’t fix, it needs a replacement. Happened to me once

• 
  NobleWarrior88 (@NGaming88) reported 38 minutes ago

  2 big issues with this take. The race wasn’t advertised originally as a 1PM start. Makes a difference. There’s this thing called the World Cup going on. But the media will do anything to push against the 1pm narrative. 1PM every week on Amazon will save the sport.

• 
  Joseph Hernandez (@hernandezforny) reported 38 minutes ago

  This is where New York invests nearly $300 BILLION of your retirement money: NVIDIA, Apple, Alphabet, Microsoft, Amazon, the biggest companies on earth. We own billions in all of them. So why won't a single one of them build here? Because @GovKathyHochul has made New York impossible. The highest taxes in America. Soaring energy costs after Albany shut down our power and blocked new supply. Regulation that punishes anyone who tries to create a job. The result: companies take our investment dollars and take their jobs to Texas and Florida. And here's what really gets me. The Comptroller, @TomDiNapoli, talks to these CEOs all the time. He's filed over 160 shareholder resolutions. He votes on 30,000 corporate measures a year. He calls them about emissions. He calls them about DEI. He calls them about board diversity. Not ONCE has he called to ask the only question that matters to New Yorkers: If New York invests in you, why aren't you investing in New York? He won't make that call. I will. As Comptroller, I'll use every share New York owns to bring jobs home.

• 
  Amazon Help (@AmazonHelp) reported 38 minutes ago

  @rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  KP (@Kerric123456) reported 43 minutes ago

  @MatthewColhieg I’ve got limit orders in at $100 and $75. Wouldn’t surprise me if it fell way down. Also wouldn’t surprise me if it never touches $100. I just wasn’t going to miss out like I did on Amazon and Google. It’s a long hold for me, if I ever sell it. My kids might inherit it.

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 43 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  Mrutyunjaya panda (@mrutyunjayp) reported 45 minutes ago

  @amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?

• 
  Red (@IsiahSingl30431) reported 45 minutes ago

  @RamatVictory Your fave has literally supported the guy who got rid of DEI hiring and the funny thing about it y’all don’t give a **** about Black people and by the way, you still shopping at freaking out Amazon and at freaking Wegmans and worry about Nigeria who got a ****** problem

• 
  AK (@EarningsB4Hugs) reported 46 minutes ago

  A hedge fund wanted to read my DaVita research. It is 25 page deep dive in to the business, industry, unit economics, competitor analysis. The whole 9 yards. Within an hour, I got an email back. “Where is the price target?” I told them I have no price target. They didn’t understand. “Do you have a DCF?” I said no. I don’t do DCF. The stock trades 10 times free cash flow and will grow 5% for a long time from organic growth and buybacks. They didn’t quite get it. “We always ask our analysts to give a price target” I am not trained as an analyst. I think like a management consultant. The meat on the bone is not the final DCF but the business. Putting a few assumptions into a model and getting a target out is easy. The hard part is understanding what drives the business. Even Buffett says that. “Even when you buy 1 share, think like you’re buying the entire business”. No business owner thinks of a price target. But this is advantage for investors like us. The entire industry is caught up with metrics that is short term. A price target implies a sale when that target is hit. But what if the business compounds its intrinsic value. Would it have been possible to constantly update the price target of Amazon from $5 bucks in 1999 to now? The language of hedge funds is hard to get out of. It frames the thinking in a way that is counter to long term investing. It is increasingly less about the business and everyone is attacking the problem as an analyst would do. Instead attack it as a business owner. It’s such an easier edge. A great way to beat Bobby Fischer is to play any game but chess.

• 
  ShadowQuill (@naniprao) reported 49 minutes ago

  @amazonIN @BATA_India Both are fraudsters deceiving customers selling gift cards,amazon issues bata gift card and store refuses to redeem citing invalid card

• 
  SolidSkullz (@Solid_Skullz) reported 49 minutes ago

  @Cheesoart Dear lord Amazon position and everything. He’s getting destroyed down there, really nice

• 
  Dheeraj sharma🇮🇳 (@Dheerajbhart8) reported 51 minutes ago

  Still my issue is not resolve @amazon It's not usefull to buying products from u

• 
  Andrew Lee Miller (@AndrewStartups) reported 53 minutes ago

  AI doesn't care about your product. It cares about the problems your buyers are trying to solve. Write around use cases, not features. Core principle in my new book. Search the title on Amazon. #GEO #ContentStrategy

• 
  JonChitown (@jonchitown11) reported 55 minutes ago

  @DiscussingFilm Dawww the truth comes out in the film thats a sleaze bag and now Amazon has to slow walk it back.

• 
  Skunk City Genetics (@skunkcityseeds) reported 57 minutes ago

  @CodyAllenD87 That’s going to be the cure for sure a bigger filter kit for the 3x3, I run black orchid which I don’t think you can get in the US but if you look for something like this it will be the fix you need 💯 guaranteed! Amazon or eBay, do some price comparing an get a low priced one that looks like the one below and it’ll sort out the situation

• 
  VivekDhonde (@vivekdhonde) reported 58 minutes ago

  @AmazonHelp Guess what, your SM response team sent me back into the same loop that I have suffered from so much. Now I have started realizing that your chat support system is run by zombies who have no clue of what my problem is, and how to solve it.

• 
  Shawn Chauhan (@shawnchauhan1) reported 59 minutes ago

  Amazon just told buyers its newest AI chip is already sold out, before it's even broadly on sale. For years Nvidia's moat wasn't the chip. It was that nobody else's chip was worth selling. That excuse is gone. Google sells TPUs now. Amazon is following. When your two biggest customers become your competitors, "moat" is a generous word for "head start." Every cloud giant building its own silicon was inevitable. What's undecided is how much margin Nvidia gets to keep on the way down.