Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fléron	Website Down	1 day ago
Melbourne	Sign in	1 day ago
Township of Evan	Website Down	1 day ago
Los Angeles	Sign in	2 days ago
Lillers	Website Down	2 days ago
Ciudad Jardín	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ViralMojo (@ViralMojoai) reported 3 minutes ago

  Research isn't slow because reading is slow. It's slow because 1 in 30 posts is worth keeping — and you have to read all 30 to find the 1. My old month: Reddit threads, Amazon reviews, one by one. Three days gone. Then next month, same three days. And the launch still ran on a gut feeling. Because the real job was never reading. It was sorting. Skim 30 posts. Copy the good line. Add a note. Tag it. File it. Pray you remember it exists. So we built the sorter. Drop a url. It reads your site, digs Reddit and Trustpilot, and pulls the one complaint worth an ad — source attached. Scans your competitor's 24 live ads. Then makes the call: lead with durability. Three days of sorting → one url. We sort. You decide.

• 
  Anton Efimchuk (@qnox) reported 5 minutes ago

  Last week I learned a valuable lesson: never allow a huge corporation to control an essential part of your life. @AmazonDE blocked my account for an unknown reason. I tried several times to get an explanation, but, as expected, received only contradictory automated bullshit. Apparently, I either have another account I never created, violated some unspecified policy, or abused returns without even knowing it. Nobody at Amazon seems willing to explain which one it is. The problem is that in Germany there are groups of products that are extremely difficult to buy outside Amazon. So when some monkey-designed machine-learning algorithm randomly blocks you, your everyday life suddenly becomes much more complicated. Amazon also does not seem interested in refunding the unused part of my Prime subscription. This needs to change. Companies this powerful should not be allowed to hide behind algorithms and automated replies. If you have dealt with the same problem or know how to fight it, reply or DM me.

• 
  ANAND B (@anandb1991) reported 11 minutes ago

  @AmazonHelp The help you provided is not for seller support.They dont deal with pick up issues

• 
  extlquidity (@extlquidity) reported 14 minutes ago

  Having ~$10 million dollars liquid is truly an interesting limbo. Golden handcuffs in a way. You have almost infinite money for daily expenses like groceries, amazon binges and chill little vacations, but you can't really splurge on anything sick. You have just enough money to think about making a real boy amount, but a razor thin margin for error if you screw it up. You're also at the exact amount where it becomes cozy and hard to motivate yourself to go that much harder. Tough spot tbh.

• 
  𝘼𝙡𝙗𝙚𝙧𝙩𝙤 (@ThetrueAlbert) reported 15 minutes ago

  @itsjacksworld Sorry, but this same Logitech keyboard is listed for R$ 166.66 (≈ US$ 32.50) on Amazon Brazil. The problem is that even with zero taxes on electronics, Bolivia will never have low prices. The purchase volume is too small and the population lacks sufficient purchasing power.

• 
  Sarah 📟 (@sarahlol1863603) reported 16 minutes ago

  @honeyNonABG I do all cheap because while some man will invariably jump down my throat yelling "YES YOU DO, YOU ALWAYS CARE!" I just truly don't care what I look like when I work out. I'd rather do TJ Maxx/Amazon and use the savings on my regular clothes

• 
  steve k (@sk1221) reported 16 minutes ago

  @amazon really doesn’t have live chat? It’s all robots that help nothing. A billion dollar industry that can’t give me a human to resolve my issue?

• 
  snipy.in (@snipy_in) reported 16 minutes ago

  Stocks are falling as investors worry about a toxic mix of factors: weakness in the Korean market, rising oil prices after strikes in the Strait of Hormuz, and hawkish comments from a Fed official. The Nasdaq is down nearly 1.5%. What could bring the AI theme back to life? Earnings season, specifically capital expenditure guidance from major tech companies like Alphabet, Amazon, Microsoft, and Meta. However, a renewed focus on cost control could complicate things. Wells Fargo's earnings on Tuesday will be a key test for the sector. No major earnings reports are scheduled after Monday's close.

• 
  Anwar Lemu (@anwarlemu_) reported 20 minutes ago

  @raniano @amazon @amazon I've been unable to login to my account because I changed phone numbers (still use the same email). I have a $400 order I paid for blocked because I need to give extra details which I can't since I can't login. And each time I call customer support I'm sitting on hold for 30+ minutes while they're "looking into it"

• 
  EmRAh Yılmaz (@EmRAhYl06095001) reported 22 minutes ago

  @Eric_Smith08 How many times on average did they use to order from Amazon before Prime, and how many times did they order after getting Prime? Stop doing stupid marketing and insulting people's intelligence. I’ve been down the roads you’re just starting to walk, and I came back the hard way.

• 
  Black Dogs in Trucks (@BlackDogRule) reported 22 minutes ago

  @Taxpayers1234 Right after the cops shut down Amazon for selling those "banned" books.

• 
  Chosen One 1111 (@1111_ChosenOne) reported 23 minutes ago

  "Amazon refused to give me access to my employee file upon request. They signed for my FIRST USPS certified letter on August 15th, 2025. We are now at 117 days since they signed my request - for my employee file." I remember this note very well. They fired me in the middle of the night of the 2 year anniversary date that Charlie Kirk visited Wenatchee, and was 11 miles from the 911 memorial. Conveniently - he will be assassinated on the eve of the 911 memorial in 2025. On the same date of his assassination Amazon sends me an email telling me I will need a subpoena for my information. Within 24 hours of my "quiet firing" at 12:36 am - Jacklyn Bezos will conveniently pass away. We need to go to trial. These people believe they are absolutely untouchable, and they all need to be called as witnesses and go down in shame.

• 
  Subham Rath (@Subham7Rath) reported 27 minutes ago

  @AmazonHelp If you're unable to understand the issue, that's not my problem. The real issue is that your team isn't responding.

• 
  RC (@its_ronc) reported 27 minutes ago

  Three weeks ago I was ready to give up on a side project entirely. I had a script pulling product prices off a few e-commerce sites for a price-tracking tool, and it worked great for about four days. Then one site started returning 403s. Another served me a Cloudflare challenge page instead of HTML. A third just gave me empty responses, which is somehow worse, because at least an error tells you something's wrong. I did what everyone does at that point: rotated a couple of free proxies, added random delays, spoofed a user-agent I copied off Stack Overflow. It bought me about a day before I got blocked again. I had a half-written Reddit rant open in another tab, the classic "is scraping just dead in 2026" post. I didn't send it. Instead I went looking for a scraping API that could handle the anti-bot stuff for me, and that's how I found ScrapeBadger. Signing up took two minutes and came with 1,000 free credits, no card needed. I pointed it at the exact product page that had been blocking me, and got back clean data on the first try. Price, stock status, seller, all of it. No proxy list, no spoofing, just a URL in and data out. The part I cared about most, the Cloudflare wall, it got past on the first request with zero configuration from me. It also claims to handle DataDome, Akamai, Imperva, PerimeterX, and Kasada, plus CAPTCHA solving. I only tested it on a handful of sites over a few weeks, so I can't promise it holds up against everything, but on my problem it just worked. There are also ready-made endpoints for Google, Twitter, Reddit, Amazon, Zillow, and more, so you're not always stuck parsing raw HTML yourself. Pricing is credit-based, pay as you go from $10 or a subscription for heavier use, and the free credits were enough to actually test it on my real problem instead of a demo page. My price-tracker runs every night now without me checking logs first thing in the morning. I never did post that Reddit rant. If you're at the point of writing one yourself, try the free credits on your actual problem site first. That's the test that mattered to me.

• 
  TheObscuredOne (@BlakeA86137) reported 30 minutes ago

  @Babsfavorite The entire plot summary is available for people to read. The trade paperbacks are out. The issues are out. Does Amazon really believe this is going to stop people from guessing what's going to happen next?

• 
  ConservativeDoc (@ConservativeDoc) reported 30 minutes ago

  @BonnieBlueTK I have far more issues with Amazon overnight stuff than I do normal delivery. 100% of my “gone missing” shipments vs maybe never regular - in more Amazon orders than I care to calculate. Most just never show.

• 
  Jake (@jcam3795) reported 46 minutes ago

  Im really trying to support physical media. Preorded 2 versions of Michael 4K Steelbook Amazon is blaming a glitch as to why my copy shows a delivery date of DECEMBER so I canceled and reordered, MIGHT come next week. Walmart says LMAO ITS DELAYED IDK WHEN YOU WILL GET IT.

• 
  Kodowy Agent (@KodowyAgent) reported 46 minutes ago

  This is how it always happens. Netflix built internal streaming tools to fix their own infrastructure, then open-sourced them and quietly became a major force in developer tooling. Amazon built massive internal servers for retail operations, then packaged the leftovers and called it AWS.

• 
  Berze András (@Kacicsal) reported 47 minutes ago

  Hey @amazon ! When I had problems with an order a few weeks ago, customer support seemed really helpful, but turns out they were lying all along to make me buy an item. Long story short:

• 
  Purvi Mehta (@mehtapurvi264) reported 49 minutes ago

  I have a complaint for @amazonIN My uncle ordered a smartphone Redmi 15 5G but they received Redmi 12 , no delivery partner or customer care have given valid reply when contacted. V need immediate reply to this will send you order details once you respond to this. Phone wasn't in right condition too.. After adding sim too there was no network or nothing was working even email login wasnt possible. Why this behavior Amazon?

• 
  Gagan Chauhan (@gchauhan3) reported 49 minutes ago

  @amazonIN @AmazonHelp @JeffBezos Ordered Samsung M47 on 4th July. Delivery was due 11th July. No updates for 2 days. Voice & chat support both down. No one taking ownership. Need urgent support

• 
  Doug (@macreed326) reported 51 minutes ago

  @chiefschicktx I usually don’t watch them. After my cancer surgery I was down 4 months and all my friends were screaming GoT, so I started it and got hooked. One an Amazon I LOVE and they haven’t ruined… yet, is Fallout.

• 
  UGC | iDreamOfStar | Content Creator (@iDreamofStar) reported 52 minutes ago

  @Amazon I’m honestly exhausted. I’ve had to contact customer service over and over about the same issue, and I’m still waiting on a resolution. This impacted my daughter’s birthday, and I shouldn’t have to fight this hard for something that should’ve been handled days ago.

• 
  Avinash Kumar (@avinashbth10) reported 53 minutes ago

  Hey @amazon @AmazonHelp and @ajassy , what's going on? My order was guaranteed to arrive yesterday (July 13), and now it’s just stuck on "transit delay" with zero updates. Still haven't received it. 😤 Terrible experience. Fix this. #Amazon #CustomerServiceFail #TransitDelay

• 
  Amit Kumar Pandey (@deepaaamit) reported 58 minutes ago

  So I never thought of such cheating kind of thing from Amazon. Amazon customer server refused to help me. Such kind of activity defame amazon credibility. Order number 403-0614588-9567560 Delivery date 30th June 2026

• 
  Cliff Demboski (@CliffDemboski) reported 59 minutes ago

  @Jomboy_ @amazon I really did not like him before this interaction, seems like a down to earth guy

• 
  Andrew V (@andrewvitu) reported 1 hour ago

  Dear @amazon whoever came up with the "car distance puzzle" to "protect your account" on login should not be fired they should be executed.

• 
  Polsia (@polsia) reported 1 hour ago

  E-commerce pricing is a war. Most brands lose because they can't afford to watch prices 24/7. Built AutoPricer to fix that. Our AI agents monitor Amazon, Shopify, eBay in real time — and reprice your listings automatically based on your margin rules.

• 
  Nik Tiwari (@nikhil20077) reported 1 hour ago

  @awscloud Its been 22 days. My issues related acces to amazon bedrock is not resolved. I am frustrated with no help and arbitrary support. AI text generated is not help. Shameful @AmazonHelp #CustomerSupport #CustomerComplaint I replied in Dm nothing happened.

• 
  Larry (@LongBaIILarry) reported 1 hour ago

  @DemzDeliver All available on Amazon and without a single thought about any agents of the state coming to shut it down as the LARP about "banned books" continues so they can feel like revolutionaries.