Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Kirkland	Website Down	3 hours ago
Grovetown	Errors	10 hours ago
Mérignac	Website Down	21 hours ago
Lancaster	Sign in	22 hours ago
Flemington	Website Down	1 day ago
Indianapolis	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor X⚕️ (@pepple_miracle) reported 9 minutes ago

  Amazon links accounts through shared devices, IP addresses, payment methods, IDs, addresses, and login behavior. So if you’re using same ID and face to verify just know you’ll get getting that mail.

• 
  Mrutyunjaya panda (@mrutyunjayp) reported 14 minutes ago

  @amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?

• 
  Vishwanath Patil (@patilvishi) reported 16 minutes ago

  Horizontal Scaling ≠ Vertical Scaling I still see these two terms confused in interviews and architecture discussions. The difference is actually simple: Horizontal Scaling (Scale Out) ➜ Add more servers or instances to distribute the load. Vertical Scaling (Scale Up) ➜ Add more CPU, RAM, or storage to a single server. Quick memory trick 👇 - Horizontal = More Machines - Vertical = More Power When to use what? Horizontal Scaling - Better for high traffic applications - Improves fault tolerance - Supports almost unlimited growth - Common in cloud-native and microservice architectures Vertical Scaling - Easier to implement - Great for smaller workloads - Limited by the hardware capacity of one machine - A single server failure can impact the entire application Real-world example: Need to handle Black Friday traffic? ➜ Add 10 more application servers (Horizontal). Your database is CPU-bound? ➜ Upgrade from 8 vCPUs to 32 vCPUs (Vertical). The biggest internet-scale systems- Netflix, Amazon, Google, and many SaaS platforms primarily rely on horizontal scaling to serve millions of users. Saved this as a handwritten cheat sheet for quick revision. Hope it helps!

• 
  hnm19 (@ogal_c) reported 18 minutes ago

  @HistorianUSA1 @amazon so you're allowing drivers to get out of their trucks and bend down and pray to Satan five times a day????

• 
  Sigmund Todd (@SigmundTod60526) reported 22 minutes ago

  @HifigoJp Love this set but there was some QC issues on amazon! That tanked the review scores via Amazon..... The gold amber colored ones are freaking special

• 
  Akansha Jain (@Akanshajain05) reported 22 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  ꪑ𝔦∂ę (@Crypto_fx00) reported 23 minutes ago

  What do I mean by trend. Allow me to explain. Amazon has seasons with trends, which mean in a certain season, what’s gonna be trending might be book blocking, and this will be happening rampantly across random accounts, or sometimes might target new accounts only, and there might be a but; which might be that, you’ll have to always respond to the messages for them to unblock the book, and you can do this for as much books that was blocked. Another one can be random terminations across several accounts, this can come in as abnormal reading activities, and you might be surprised when it happens to an account that doesn’t even have any book yet in it. It’s not you, it’s the incompetency of Amazon for leaving their bot to handle such a huge task as taking down account it suspect might have violated their policy. And another example of trend I’ve experienced was multiple accounts, this also has happened before where your account gets terminated for having multiple accounts, in most cases you don’t have multiple accounts, it’s just the stupid not getting triggered by randoms. The worse part that shouldn’t be happening is their support teams not been able to review the problem properly after these has happened, except if you’re able to call them on phone, coz tell me why I’m telling the support team that my books are just going live, and nobody have bought it yet, how am I getting terminated for abnormal reading activities; and their response is they are standing on their decisions. Doesn’t make any sense. Anyways, I might be wrong in some aspect, and I’m open for corrections too. Tell us which of this trend almost took your life in the past or recently. Follow me for no reason

• 
  Naeem Aslam (@NaeemAslam23) reported 25 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Sindhoor Maddala (@SindhoorLuvsLyf) reported 30 minutes ago

  @AmazonHelp I have DMed the issue. Expecting the compensation to be provided for the serious mixup caused

• 
  AtheistOwner (@AtheistOwner) reported 32 minutes ago

  @BladeoftheS A majority of my problems are solved if low value garbage couldnt survive off my tax dollar and had to work and contribute to society. Billionaires gives me a product I use like Amazon. What ******** does a worthless retard like @BladeoftheS give me. A discarded heroine needle?

• 
  Rebel Picnic (@rebpic) reported 34 minutes ago

  @amazon Times are definitely not the same. Now I have 3 broken fire sticks. A fire TV that they will no longer update and Amazon could care less about their prime customers in 2026.

• 
  Naeem Aslam (@NaeemAslam23) reported 40 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  OldmanC73 (@OldmanC73) reported 41 minutes ago

  @AmazonHelp @amazon I already applied for the refund. But like I keep telling any agents the refund doesn't fix the incompetence of those who work at every level in the company nor does it get me the product that I bought. And this continuing problem just shows the lack of concern at Amazon.

• 
  Mark Wells (@Invisible_one19) reported 42 minutes ago

  Consider that all problems that need money could be fixed for just a little less profit: The Scale of Profit:Amazon's annual operating income has surged to over $36 billion.Disney’s consistently clears $12 billion annually. The Cost of the Fix:Closing the local data hub tax subsidy gap nationwide costs around $3 billion to $5 billion a year. The Impact:If the government shaved just 5% to 10% off the top of these massive corporate profit margins through a targeted infrastructure tax, it would generate tens of billions of dollars.That is more than enough to fully fund the physical network, eliminate consumer internet surcharges, and pour massive, stable revenue directly into the Social Security Trust Fund. Best of all? Amazon pays $0 in dividends, meaning everyday investors lose no cash income, and Disney's dividend is so heavily buffered it wouldn't even have to move. The pure unabated greed of corporate America will destroy America. #CorporateAccountability

• 
  SellerForge.ai (@SellerForgeAI) reported 43 minutes ago

  Amazon's restock limits aren't arbitrary. They're calculated using your IPI score, sales velocity in the past 90 days, and available FC capacity in your region. If your limit drops suddenly, check for aged inventory first—units sitting 181+ days drag your IPI down fast, and Amazon penalizes slow-turn SKUs harder than most sellers realize. The fix isn't asking for more capacity; it's cleaning up what's already there.

• 
  Cope Jaxon (@Cope_Method) reported 49 minutes ago

  If you not working today, I hope that Amazon package you been waiting on gets DELAYED. Happy Juneteenth.

• 
  The Freed Mind (@MindTrapMaven) reported 49 minutes ago

  @PeterDiamandis But no one should be lifting and sorting Amazon packages if it can be helped. The problem is that people still need to eat

• 
  XRP_WealthFlow (@XRP_WealthFlow) reported 50 minutes ago

  Looking at Amazon's monthly chart, it reached an All-Time High (ATH) of $5.6 in 1999 before crashing down to its bottom at $0.28. Afterwards, it could only manage a lackluster rebound to around $2.9—a 50% retracement from its ATH—and eventually failed in its attempt to break the ATH again in early 2008. To make matters worse, it got hit by the broader negative catalyst of the Global Financial Crisis, suffering the humiliation of a whopping 65% plunge from its local high. At this point, gripped by extreme fear, Amazon’s retail investors couldn’t take it anymore. They threw in the towel and dumped their holdings in waves—declaring what we call a massive "Capitulation." However, almost as soon as the retail investors handed over their bags, Amazon staged a fierce V-shaped recovery. Finally, in September 2009, it smashed through its previous ATH of $5.6. Only the investors who endured that hellish, 10-year-long box range from 1999 to 2009 got to taste Amazon’s devastating, one-way mega-bull run. If you had bought in around $1.9 during that 65% crash and held until now, you would be looking at a staggering return of about 16,000% based on the current ATH of $280. Of course, the number of investors who actually diamond-handed Amazon for this long is extremely small. Right now, XRP’s monthly chart shares a spine-chilling resemblance to Amazon’s chart back then. After hitting its ATH of $3.3 in 2018, it established a bottom at $0.11, and subsequently retraced exactly 50% to the $1.6 level before stalling. It attempted to break the ATH in July 2025 but failed, and has now been pushed back down to the $1.1 range—a roughly 67% drop from its high. Just like Amazon’s historical chart, the fear and fatigue among retail investors have reached an absolute peak. If the market gives just a little more correction here, we will likely see the final capitulation volume flood the market. There is a clear reason why XRP mirrors Amazon so perfectly—from the 10-year period trapped in a box range below its previous ATH, to the precise "shakeout strategy" designed to strip retail investors of their tokens right before the massive bull run. Ripple Labs CEO Brad Garlinghouse once noted in a media interview: "Ripple is to cross-border payments what Amazon was to books in the early days. And we’ll go beyond books." Amazon started out as an online bookstore, expanding its scale by leveraging infinite virtual space, and has now become the "Everything Store" and a massive tech titan. Similarly, Ripple Labs is executing an ambitious plan to use XRP not just as a SWIFT alternative for cross-border remittances, but to transfer all high-value data—including stocks, real estate, commodities, and bonds—as seamlessly and quickly as information travels across the internet. Brad claims that the XRP Ledger (XRPL) aims for decentralized finance (DeFi) without the intervention of centralized financial institutions. But my view is different. Because XRP will essentially act as the "water" flowing through the plumbing of the global financial system, Ripple Labs will interact with massive tier-1 banks and institutions to monopolize all asset markets, ultimately achieving "hyper-centralization." The words that market makers spit out to the public are always different from the grand narrative they hold in their hearts. We must accurately capture that core essence and refuse to be swayed by short-term price fluctuations. It doesn't matter whether the price of XRP is at its ATH of $3.3, $1, or if it temporarily dips to $0.7. Right now, the whales and market makers are simply gaslighting retail investors, drilling the mindset into their heads that "XRP is destined to be a cheap penny coin under $3 forever." Look at Amazon’s monthly chart attached here. Retail investors riding minor waves through short-term trading can never capture these kinds of historic returns. Look at the macro trend right now, buy XRP, and hold it long-term within the grand cycle!

• 
  Prasad (@phantomblr) reported 53 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  Way to go (@waytogo2025) reported 53 minutes ago

  @AmazonHelp Your in-app support already told me they don't have information about this issue and only raised a ticket.There has been no update or response yet.That's why I brought this issue here,hoping to get an actual solution instead of being redirected back to the same support channel.

• 
  Shrike Decil (@Shrike_DeCil) reported 54 minutes ago

  @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Ritesh Ora one red star (@oraone_ritesh) reported 54 minutes ago

  @ABPNews flipkart Amazon they all ask otp. If we give otp. Than our money will be hacked so who is responsible for that. Kindly tell delivery company do not ask for otp or else next time i 👊beat down delivery person who ask for otp so news tell this thing too all Indian people

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 59 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Jose Silva (@JoseSil66073647) reported 60 minutes ago

  @SamaHoole Its terrible these residues flow down to the Gulf. Same challenge from the Amazon and Congo rivers. The spike in sargassum and other harmful water algal blooms are exacerbated by these fertilizers.

• 
  StevenL. (@Steven10478211) reported 1 hour ago

  Ok then and it looks like I'll pre-order that one on Amazon down the line.🤷🏾

• 
  Ponyboy Curtis (@Dean_J1943) reported 1 hour ago

  Amazon sucks. Anytime I order clothes there’s a problem.

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Janet (@janmonort) reported 1 hour ago

  Amazon has a problem. They don't know what kind of studio they want to be. After the Motu flop and this, I don't think they'll ever be considered a great contender studio. Looking at all their upcoming projects, not one screams box office success.

• 
  Duan (@Duan_TheD) reported 1 hour ago

  @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...