1. Home
  2. Companies
  3. Amazon
Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 27: Problems at Amazon

Amazon is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Parsippany Errors 2 hours ago
Las Vegas Website Down 12 hours ago
Dallas Sign in 14 hours ago
Colorado Springs Sign in 16 hours ago
Township of Evan Website Down 16 hours ago
Philadelphia Sign in 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Seanie1kavanagh
    Seanie Kav (@Seanie1kavanagh) reported

    @AmazonHelp @AmazonUK I have replied to the emails but I keep getting the same generic responses and I’m told there is no mechanism to make a complaint. I’m told Amazon only take “feedback” How can I get the problem resolved , please provide some guidance.

  • MaxCorps69
    Maximus GigaChad (@MaxCorps69) reported

    @mattvanswol I buy everything off Amazon. I refuse to waste my time looking for some nematode to unlock the cabinet. If we started executing people that steal, the problem would immediately stop.

  • KikaAngelic
    Kika Angelic 🇪🇺🏳️‍🌈 (@KikaAngelic) reported

    @amznsellerhelp @devarakond_vs Why are you responding to every single person but me? Why are you deliberately ignoring all of my messages? I am banned from the Amazon Seller Forum, I am blocked from any means to get help with serious issues that impact my business. I haven’t been properly paid by Amazon ever since the DD + 7 reserve was introduced. All of my funds are held in Account Level Reserve. Others are able to post on the Amazon Seller Forum with identical issue and get help.

  • Medivhus
    Medivhus (@Medivhus) reported

    Furthermore, as someone who has been a full stack dev (and many other IT things) since forever I see something else coming. Reduction of overall need for IT guys, but those who stay will be of higher skill and paid vastly more. To fix said vibe coded catastrophes. Amazon can ignore down time because of their size, most other companies can not.

  • Shubh2723
    Shubhangi Pandey (@Shubh2723) reported

    @AmazonHelp Link is not working kindly regenerate the link

  • SpaceInvestor_D
    Space Investor (@SpaceInvestor_D) reported

    Good time to repost... When your stock is up 5%, "it's the next Amazon" When it's down 10% the following day, "it's trash." These days, price doesn’t reflect the narrative… it creates it.

  • VincenzoPala
    Vince (@VincenzoPala) reported

    @Kuenni_SK @Investinc_Intel Sears and JC Penny are strong, all the fear around Amazon taking their business should not be a problem... See how dumb that sounds?

  • Eritreanborn
    Slim Shady (@Eritreanborn) reported

    @hannahkrieg I'm not gonna lie bus 8 is a bytch, it's always very late and very crowded. Enough for people to protest. It goes all the way down to Amazon so it's very problematic

  • Kim353479354213
    NoName (@Kim353479354213) reported

    @AmazonHelp They are saying social media team is handlid this issue they will call you

  • saminaUFshaikh
    Samina Shaikh 🇮🇳 (@saminaUFshaikh) reported

    @AmazonHelp Thanks I tried filling the details last time and again this time it throws error Mariam and both the time it was via you, kindly check once thanks

  • seattleiscrazy
    CM (@seattleiscrazy) reported

    @WaGov_US This is about ai spend and over hiring and moving on from older workers. Yes long term they may have a big issue but important to understand reality. My bet Amazon will leave first whenever Jassey leaves.

  • endeavourtrades
    ENDEAVOUR (@endeavourtrades) reported

    📈 Earnings This Week Five of the "Magnificent Seven" Microsoft, Amazon, Meta, Alphabet all report Wednesday after close. Apple reports Thursday. All up 10%+ this month — bar is high. Beat = NQ pushes. Miss = NQ gives back April gains fast. Tuesday also has Visa, Starbucks, Coca-Cola, UPS. The Nasdaq lives and dies by Big Tech. Lean: Cautiously bullish — but high expectations leave little margin for error.

  • godblessme1180
    Law ⚖️Search (@godblessme1180) reported

    Nancy Guthrie I’ve continued to express my disappointment in a crime scene being handed back to the family and service people such as a pool cleaner or the gardener Amazon and a Piza man and a lady with a dog went literally right up to where the blood was splattered on the top of the stairs that makes sense and a little doggy was sniffing there .. as a legal evidence researcher and analyst . The blue top was left ,, but believed to be one of the LE’s ! The suspect looks down ,, when entering the door porch was he check to see if there was a blood trail and if it went back to the stairs hmmm 🤔 he had the mouth light as we know! This crime scene should never been handed back so quick and especially before the FBI allegedly saw it .. if this is true that is absolutely appalling.! And the blood does seem to go further back from the front door then a lot of the original pictures have shown ,, which means she must’ve been bleeding quite profusely !

  • Anthony_in_DC
    Anthony (@Anthony_in_DC) reported

    @caddietales Mine was stolen (along with my golf bag) several years ago. I then bought a relatively cheap range finder off Amazon. Knock-off, but works really well. Now going into my 6th year without a problem.

  • anantha2k2000
    Anantha Krishnan (@anantha2k2000) reported

    Amazon Login name is P S Anantha Krishnan Mobile number 7838480622. 3 items are never delivered. Once since Friday and 2 Today. 2 items are prepaid.

  • zsombihivatalos
    zsombiofficial (@zsombihivatalos) reported

    @AmazonHelp Thanks for the update, but the issue remains unresolved. I purchased content that I currently cannot use due to the lack of TTS and any accessible alternative. Being asked to purchase the same content again as an audiobook is not a valid solution. I would appreciate a clear resolution or timeline.

  • InternLon
    Lon Lon Ranch Intern (@InternLon) reported

    @Soyouarethatguy @TheIllegit @TheRealJChubby These are two-bit small businesses. It proves my point. Are walmart and amazon not paying overtime? Of course not, because their pay is automated through ADP/other systems. So, yes, it's largely made up as anything close to a real problem. The amounts are tiny too. Prevent...

  • DavisPWilson
    Davis (@DavisPWilson) reported

    Earnings season is about to hit full speed. Some of the largest companies in the market report this week – including Microsoft, Amazon, Meta, Alphabet, Apple, and the major energy names. That means volatility. Stocks don’t move on headlines during earnings season. They move on numbers, expectations, and management commentary. And with this many mega-cap companies reporting at once, their commentary will shape the market’s next move. Is the AI trade still accelerating? Are higher oil prices becoming a problem? Is the consumer holding up? We’re about to get real answers.

  • visualsofkamil
    Syed Kamil (@visualsofkamil) reported

    Serious issue with COD shipment (AWB: 368846159352). Delivery agent delivered product, collected cash + OTP, then marked it as RTO. Customer has product & proof, but system shows return. This looks like misuse of OTP/fraud. Request urgent investigation @amazonIN @AmazonHelp

  • bhunesh_sh52957
    Bhunesh Shah (@bhunesh_sh52957) reported

    @egate_world but all the customer care numbers provided are not working, and invalid mail ID. This is not how you cheat your customers. We are within the stipulated time period to return our product on Amazon as you claim easy return on Amazon, but that is not true.

  • _einsteinedison
    yourtechboyfriend (@_einsteinedison) reported

    @kolo_pay Does publishing on Amazon via book aggregators solve this issue @kolo_pay Anyone ?

  • eveliosilvera
    Evelio Silvera (@eveliosilvera) reported

    X-Energy went public Friday and raised $1 billion in the largest nuclear public offering on record, with the stock opening up 30 percent and closing up 27 percent on day one. Amazon is the lead backer, and the product is a small modular reactor: 80 megawatts, gas-cooled, pebble-fueled, with AI data centers as the customer base. Here's the framework worth understanding. AI is a power problem before it's a model problem. Hyperscalers can't build this much compute on intermittent generation, and solar and wind don't run when the data center asks. So the capital is finally moving where it should have moved a decade ago: into nuclear capacity, American built, long-cycle. This is what re-industrialization actually looks like when it works. Not a press release, but a billion dollars of public capital, oversubscribed, on a technology Washington has been talking about since the late 1990s. The market just spoke louder than thirty years of policy papers. Every American who pays an electric bill has a stake in this. The grid we're about to need is much larger than the grid we have, and whoever builds the new capacity owns the next thirty years of industrial competitiveness. Capacity is the answer, not commentary.

  • signulll
    signüll (@signulll) reported

    @NickADobos this is great ambition but making a phone & distributing it out is a notoriously difficult problem. see when facebook tried to do it or even microsoft or amazon. granted this is a very different era but it'll be fascinating.

  • marketingmabane
    Oli Mabane (@marketingmabane) reported

    Your customers are writing your next winning ad right now. You're just not reading it. Amazon reviews. Reddit threads. Trustpilot. TikTok comments. YouTube replies. That's where the real language lives. The exact words people use to describe their problem, what they tried before, why it didn't work and what finally convinced them to buy. We pull 1000+ of these before we write a single line of ad copy. It's the reason our hit rate sits where it does. We're not guessing what to say. We're repeating what the customer already said back to them. 30 minutes of reading reviews will do more for your creative strategy than a week of brainstorming ever will.

  • amarsmali
    Amar M (@amarsmali) reported

    @AmazonHelp Thanks. I have again elaborated the problem apart from what is mentioned in the earlier tweet

  • Dusty2Musky
    Captain_80's (@Dusty2Musky) reported

    @dzunicorncanfly @onlypeluayo Netflix version is ***. Check out the Amazon/Chinese version that is more faithful to the books. Netflix casting is terrible.

  • AbishekRan11501
    Abishek Ranjan (@AbishekRan11501) reported

    @AmazonHelp I have connected with your team several times in the last 36 hours. You can also see the response of one of them that I posted few minutes ago. You can stop your standard rebuttals and try to resolve the issue.

  • ScaleEcommerce
    hammadh. (@ScaleEcommerce) reported

    Amazon Seller Central is not built for sellers. I said what I said. I have been fixing listing and catalog issues since 2019. And every single year it gets more complicated — not less. Here is what I deal with on a weekly basis. A seller updates their title. Amazon confirms the change. 48 hours later — still showing the old title on the detail page. A seller uploads new images. They go live immediately in Seller Central. Buyers still seeing the old images a week later. Variations that were working perfectly for months suddenly split apart with no warning and no explanation. Flat file uploaded correctly — rejected for an error that does not exist. Brand registry supposed to give you control over your own listing. But somehow a third party contributor is still overriding your changes. And when you contact Seller Support? You get a response 48 hours later from someone who clearly did not read the case. They ask you to try clearing your browser cache. For a catalog contribution conflict. I am not venting for the sake of it. I genuinely believe Amazon has built one of the most powerful selling platforms in the world. But the backend infrastructure has not kept up with the scale. Sellers are losing real money while their listings sit broken. Not because of anything they did wrong. But because the system that is supposed to support them is unreliable. And the worst part? Most sellers do not even know their listing is broken. They just see sales dropping and assume it is competition or seasonality. It is usually neither. Has your listing ever been broken without you realising? Drop your story in the comments — I genuinely want to know how common this is.

  • StephLorenzo
    Steph Lorenzo (@StephLorenzo) reported

    @LongTimeHistory I had a guy follow me down the road a mile after I was delivering a package to his wife at 8pm. He approached my van, wanted to know why I was on his property, guess the Amazon vest wasn’t enough of a tell.

  • wave3trades
    Wave 3 Trades (@wave3trades) reported

    $HIMS is quietly becoming the Amazon of healthcare $NVO is selling their products on the platform, $LLY has added theirs as well If any healthcare company wants to compete with $NVO and $LLY they will now need to access Hims millions of subscribers and data that Novo and Eli lily have access to One of the main bear thesis is $HIMS slowing subscriber growth, that won't be an issue anymore...