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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock |
Website Down | |
| Oxnard |
Website Down | |
| Elk Grove |
Errors | |
| Kansas City |
Website Down | |
| Louisville |
Website Down | |
| Chandler |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thomas
(@autodrive33) reported
@thepennyhoarder Amazon is a monopoly, They should be broken up into small pieces like Ma Bell.
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Kevine Walcott
(@KevineWalcott) reported
@AmazonHelp You are not expected to access anything over social media. If you are Amazon you are expected to go into your Amazon internal systems, find my name and any orders and deal with the issue. I kindly ask that you REFRAIN from sending nonsensical messages not aim at resolving...Court
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Carlos MJ Clavijo Jr
(@CarlosC3030) reported
@AndiKMacdowall Most people go to Amazon. However, remember that Amazon has competition. Amazon I believe is trying to consolidate publishing. Then...the ax comes down. Read the stories about how Amazon can decimate an author. I guess most could do that. But Amazon is too cold blooded.
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Heather
(@ErrantDreams) reported
@GeorgeLilyn That's weird; it isn't broken for me. It is hosted by Amazon; I've sometimes found that once in a while Amazon-hosted images don't load. Hopefully it's just that?
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Rohan
(@rohanpreet02) reported
@amazonIN @AmazonHelp I'm having problem with recent purchase on Amazon. The order said pack of two instead I just recieved one. Please assist
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kevin lansdown
(@kslansdown) reported
@AmazonHelp Two weeks down the line and still missing 50+ Kindle books and no joy from Amazon #Amazoncomplaints #service
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RAHUL KHANNA
(@rahulkhanna1313) reported
@AmazonHelp Hi Namashkar Sir on 16th may I messaged my problem that I purchased one sunflame gas stove from Amazon and just after 4 months one of its nozzle was all burning from the joint from where it’s access gas from beneath . It’s harmonal this is related with fire . They gave me the
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Pankjesh Mishra
(@pankjeshm) reported
@AmazonHelp Sorry all rubbish, rules can not be made for only one e-commerce company, you dont have man power now nor you have product to sell anymore, you are going down badly, if Flipkart can deliver all stuffs at same pin code you can also....and if not, then your bad days have started.
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Ganesh Medisetti
(@ganesh1142) reported
@AmazonHelp @amazonIN [3/6] But still didn't resolved the issue & didn't taken action I hope, because on 24-05-2021 has same problem for ORDER # 407-8728594-2589118 and I was asked by agent to come&collect the product at delivery hub, which is 15km distance from delivery location
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Heather Good
(@ImHeatherGood) reported
@AmazonHelp This isn’t that kind of issue. Because it’s the same on everything. I type in what I want to shop for & click the Prime button, & every product has the same delivery date. I used to be able to do this & even get deliveries the next day. Now, not even close. Yall changed something
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Sharmila Singh
(@Sharmil43384104) reported
@AmazonHelp Sorry to say I have done this exercise before but got no resolution. I have escalated the issue here again to get my refund since your team could not help me. You have no system in place.
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Danny Aaron
(@Dannyaaron2014) reported
@CapitaJim @amazon Correct! Got the cheaper cameras down low to get some better shots. Although this one was 7ft up in a tree
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Sharmila Singh
(@Sharmil43384104) reported
@AmazonHelp I raised this issue with you guys on Twitter, support team and customer care - no resolution & case closed. I have emails of all the follow ups. Very bitter experience. Horrible service.
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Heather Good
(@ImHeatherGood) reported
@AmazonHelp No. The problem is that I used to be able to receive an order within 1-2 days. Now the average delivery time is 4 days!? Why should I bother paying for Prime if I’m not going to get the benefit of 2 day shipping anymore??
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arianna Garcia
(@FuckingAwwesome) reported
Amazon shipping has gotten so slow . Are they having a shortage on workers ?
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Gem
(@_____Gem) reported
@DAaronovitch @OwenJones84 If you’re responsible for your employer, then is everyone else,too?Are Amazon workers bad people because they work for a man who won’t pay them properly for the terrible conditions under which they work?Or has Owen got nothing on you,so he’s playing the guilt by association card?
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London P.
(@Bigfavuh) reported
Paige gave me her Amazon login only for me to check and I got prime lmao
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vinayak menon
(@Sephiroth_2) reported
@m_Shobith @ps5_india That's sad, man. The problem is that order process is very smooth on Amazon & Flipkart but there's a delivery issue on them. Rest of the websites gets stuck while ordering. It's frustrating for anyone. If the delivery date is later then they should just allow to order at least.
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shailja daga
(@ShailjaDaga) reported
@AmazonHelp my refund is not yet processed and your customer care doesn’t care. Please have someone responsible to sort the issue @amazon
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ʜᴜᴍᴀɪʀᴀ ᴡᴀᴊᴀʜᴀᴛ🇵🇰
(@HumairaWajahat) reported
@gestapoheinrich Get Amazon fire stick. I had mi box, processing was slow also use experience was meh
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Manoj Chandra Jha
(@ManojChandraJha) reported
@amazon @AmazonHelp order placed on 30 April 2021 and it was supposed to deliver on 22 May 2021. Now I can't track the status. perhaps this is how the company NPS goes down. please support.
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Ganesh Medisetti
(@ganesh1142) reported
@AmazonHelp @amazonIN [2/6] issue and don't care about customer issues. Because since last 2months your agent not delivering the products to my location and every time I am going 15km from my home and colleting the products and reported the same to customer care team 100 time
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UrdaMan
(@UrdaMan_13) reported
@amazon the newest iOS app update is broken! Eventually just times out saying something is wrong on Amazon’s end! Was just using the app b4 the update
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Sailendra13
(@Sailendra132) reported
@AmazonHelp Again showing same error
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Ganesh Medisetti
(@ganesh1142) reported
@AmazonHelp @amazonIN [6/6] I loosing hope on your service. I hope you understand my concern and resolve my issue. I did sent email to your India customer care email but no use. Thanks, Ganesh.
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Ashok
(@Ashok70537380) reported
Amazon service is not upto the mark .....they have given empty box even they are not helping to resolve my issue. so please be careful while online shopping on Amazon it may happen with any one
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MANISH MISHRA
(@MANISHM57058641) reported
@AmazonHelp Sir, I have also tried through the link, but the solution of my problem has not been received yet, then request from you that please help me because it has been 45 days and I am not able to watch the prime video yet.
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Amazon Help
(@AmazonHelp) reported
@TheCGDL We're sorry to hear about the trouble you're experiencing with purchasing Amazon music. While we're unable to view account information here, we'd like to help. Can you tell us a little more about the error you're encountering? -Nani
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Ganesh Medisetti
(@ganesh1142) reported
@AmazonHelp @amazonIN [5/6] If you really providing door delivery to customers, please try to resolve the delivery issue in area(pin-535160) else please don't accept the orders for this location if you can't deliver. I am tired to reach your customer service.
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Vikas Gupt
(@VikasGupt17) reported
@AmazonHelp But Sir OTP is not coming, how to login... When I click on the link, the same one is taking over. OTP does not have an OTP .