Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Errors	2 hours ago
Lake Butler	Website Down	11 hours ago
Annecy	Website Down	18 hours ago
Frankfurt am Main	Website Down	2 days ago
Bridgeport	Sign in	2 days ago
Rochester	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JoshuaBrown (@JoshuaBrown18) reported 2 minutes ago

  @Jason5743197811 @EndWokeness Karmelo Anthony had a public defender. His parents had a stack of Amazon boxes. All the money in the world could not fix that culture.

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  Big Worm (@big_reaper33) reported 8 minutes ago

  @robertjosephval This is not the lord of the rings this is Amazon faggotry if you are fuelling this **** with support you are part of the problem and the reason we can’t have nice things shame on you and your ******* stupid tastes of gays, trannies and **** ******* writing

• 
  Wayne V (@WayneVande1988) reported 12 minutes ago

  @mattvanswol Bezos must have seen this coming. AMAZON! Need groceries? WALMART Problem confined. What will they do with the empty mall? Skate park? Where are the angry fat women going to rumble?

• 
  Culturally Inappropriate (@thesselonious) reported 16 minutes ago

  If I haven't said it before, I want to say... Amazon WILL at least try to rectify a customer's issues if possible. Even if the issue doesn't come FROM them. I HAVE to respect that...

• 
  Erik ≋ 🇺🇸 Fight for Digital Rights 🇺🇸 (@ErikInCt_) reported 16 minutes ago

  @Ronin_Silegna @GundamIsHere Not everyone was down, it was Amazon Web Services West 2. Maybe research before being an ***.

• 
  stoneyman1 (@paul_merrey1945) reported 18 minutes ago

  @oldFF_Medic Think what you want. I said what happened to me and has been happening. I've got a wonderful memory. There are some things I can't remember, or my mind won't allow me to. I was in a car wreck, and I can't remember it at all. I remember driving down the road and waking up 3 days later in a hospital miles away. A friend had died in the accident and another was severly injured. A friend had died in the accident, and another was severely injured. I spent 7 years confined to a wheelchair and did nothing but read. I had paperbacks all over the house, and then Amazon came out with the Kindle. I had over 3000 books on the Kindle that I had read.

• 
  haitham (@theonlyhaitham) reported 18 minutes ago

  Amazon quietly capped backend keywords at ONE field. If your listing still carries the old 5, every flat file you upload now fails. Found this the hard way today. Error 99016: "A maximum of 1 occurrence allowed for the attribute Generic Keyword but it currently occurs 5 times." The trap: Amazon validates every upload against your EXISTING catalog record, not just your file. If the record holds 5 legacy keyword fields (most older listings do), any feed touching that SKU fails. Even a feed with zero keyword data in it. I tested all three versions today: 1. Feed with empty keyword columns: failed 99016 2. Feed with the keyword columns deleted entirely: failed 99016 3. Feed replacing them with one compliant field: failed 99016 Read that again. The upload that FIXES the violation gets rejected because the record it's validating against still has the violation. Self service is a locked door. The only key is a catalog support case. The tell that your listing has this: download the processing report from any recent upload and search for 99016. Check your older ASINs before you need a feed to work. With tomorrow's 75-character title deadline, a lot of sellers are about to need a feed to work.

• 
  Amazon Help (@AmazonHelp) reported 20 minutes ago

  @Shivaku14530966 Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

• 
  Gwen B. with LC 🍂🫖🌬☕𓅓 (@PenGwenWithLC) reported 21 minutes ago

  I had an @amazon delivery driver used an AI generated pic as a delivery confirmation photo and Amazon customer service doesn't think that making up delivery confirmation proof with gen ai is a problem The house, porch & welcome mat in this picture aren't mine aren't in my neighborhood and isn't where my Rice-A-Roni was delivered

• 
  Sandrinha Petrucya (@PetrucyaSandrin) reported 22 minutes ago

  Mag 7 first-half 2026 returns: Google up 12.6% 📈 Nvidia up 7.3% Apple up 6.4% Amazon up 3.3% Tesla down 6.5% Meta down 14.7% Microsoft down 22.9% 📉

• 
  Ca$h Pavel (@PavelZagalsky) reported 23 minutes ago

  Is it only me or every search application in the entire field became utterly unusable a couple of years ago? Google/Twitter/Amazon/Facebook all of them sit on exabytes of our data yet it slowly fades away from our reach. Thought AI should be able to “fix it”. I am a programmer so i know why that happens but i wonder why paying customers agree to that and continue paying

• 
  Amazon Help (@AmazonHelp) reported 31 minutes ago

  @ShilC072820 Hello! We're sorry to hear about the issue with your Fire TV Stick. To ensure we provide the best help, which Amazon marketplace (.com, .uk, .ca, .in, etc.) is your account associated with? -Jane

• 
  andrew engler (@aerockrose) reported 32 minutes ago

  Jeff Bezos says Amazon banned PowerPoint because slides were too easy on the writer and too hard on everyone else. The six-page memo did the opposite. A senior person had to spend up to two weeks writing, rewriting, editing, and letting other people poke holes in it. Then everyone sat in the room for 30 minutes and read it together. That cut off the pretending, the skimming, and the college-style bluffing Bezos talks about. Bezos says PowerPoint is designed to persuade. He calls it a sales tool. That is a problem when the meeting is supposed to search for truth. A slide deck lets sloppy thinking hide behind bullets. A memo forces complete sentences. Topic sentences. Verbs and nouns. The actual chain of cause and effect. The burden moves to the person closest to the problem before the room makes the decision. I think about this a lot in insurance. Property owners often do real mitigation work and still get priced like nothing changed. Defensible space was cleared. Roof work got done. Fuel was removed. Documentation exists somewhere. But the carrier does not reward the work because the work never arrives in a form an underwriter can trust. At Argo, Kettle, and now RockRose, I have seen the same bottleneck from different seats. Markets do not update on effort. They update on evidence a pricing system can use. We built RockRose to turn mitigation into a proof file that carriers can underwrite. In Tahoe, one HOA went from more than $1.3M in premium to about $913K after the risk work became legible. Roughly $400K stayed with the community instead of leaving as premium. Bezos was talking about meetings. I hear the same issue in property risk. When proof arrives as a pile of photos, emails, contractor notes, and old inspections, the market skims it. When it arrives as an underwriting file, the conversation changes. If you manage a high-risk property, HOA, or portfolio and you have already done mitigation work, DM me. We can help turn the work into an underwriting file before renewal. Clip from Jeff Bezos on the Lex Fridman Podcast. @JeffBezos @lexfridman

• 
  Johnson | DTC Conversion Designer (@johntech778) reported 38 minutes ago

  Your homepage has one job: make visitors stay. Most Shopify homepages fail in the first 5 seconds. They look nice… But they don’t answer the questions every shopper has: • Why should I trust this brand? • What makes this product different? • Why should I buy from you instead of Amazon or a competitor? • Where should I click next? If your homepage doesn’t build trust, communicate value, and guide visitors toward buying, you’re losing customers before they even reach your product page. A high-converting homepage isn’t about fancy animations. It’s about strategy. Clear messaging. Strong visual hierarchy. Trust signals. Buyer psychology. Mobile-first design. A frictionless path to purchase. Every extra second of confusion costs you sales. I build Shopify homepages designed to turn first-time visitors into paying customers. If your homepage isn’t converting as well as it should, send me a message. I’ll show you what’s costing you sales and how to fix it.

• 
  DanNeo S.S. ✮ 𓂃🖊 (@DanNEO_SS) reported 40 minutes ago

  @TiltAtGiants Just a small addendum: On Amazon, you don’t necessarily have to purchase a book through their platform to leave a review. But they do distinguish between verified and unverified purchases. So many highly rated books turn out to be terrible anyway.

• 
  Abigail, Pippa and Sophie (@AAbigail9052) reported 40 minutes ago

  @AmazonHelp TODAY IS THE 26th, EMILY. MORE PROBLEMS SINCE THE 24th. RESEND THE EFFING EMAIL AND DO DOME ACTUAL CUSTOMER SERVICE. Thank you.

• 
  Christopher (@skwabiglium) reported 42 minutes ago

  As long as the supply chain employs ******* and pajeets and other undesirables, nothing will ever work properly. This has been a problem for a few years at least. I cancelled Amazon Prime a while ago because of complete failure to deliver. This is not the only problem.

• 
  ihsan (@ihsan_lol_) reported 43 minutes ago

  @RetroTechChris I've also recently got a bunch of cheap, small SD cards on Amazon Haul to do the same. Have you checked their speed at all? Mine were pretty slow, so I wouldn't use these in anything too modern, but you're limited by IDE speeds anyway, so for that purpose, they should be fine.

• 
  LC (@Chaveo) reported 44 minutes ago

  @AmazonHelp The issue was with me being charged for subscription that I didn’t request. I had no issue canceling my subscription

• 
  The Golden Era (@ElaineR7) reported 44 minutes ago

  One of the technologies DARPA is developing is a robot used to carry heavy equipment. It resembles a horse. So far, it's used just by the military. Why don't they put the horse legs o a bomb that delivers itself and then detonates? Kind of a kamikaze robot horse. If the DARPA robot is adapted for civilian use, Amazon would likely be a major customer. But if the neighbors saw this thing lumbering down the street bringing you a load of paper towels, wouldn't they duck inside to retrieve their AR-15s?

• 
  Armin Arlert (@wraakzuchtig_) reported 46 minutes ago

  @faegoth_ I got it from amazon but I'm sure you can find it at pharmacies. My main issue is fruit flies but eucalyptus oil should keep other types of bugs away

• 
  😈 کلانتر (@xor_men) reported 50 minutes ago

  @theTunnelBear There is a major bug in the new version of your released app In order to not filter and not cut off the app's access to the server, you hide your API behind a subdomain from Amazon But Amazon has blocked the Iranian IP range! /1

• 
  Nasik Nazer (@NazerNasik) reported 50 minutes ago

  @AmazonHelp My order was canceled by the delivery agent without any delivery attempt. I was available at my address and did not receive my package. Please investigate and resolve this issue. Order ID: (413924). #AmazonIndia

• 
  CJ Simone (@CJSimone333) reported 53 minutes ago

  @spotlightfic @TiltAtGiants Goodreads should still be able to fix it on their end if you provide them with the Amazon info for your book. Once it's fixed on their end, it should pop up correctly on Amazon. It's definitely worth a shot.

• 
  Shailja (@__shailja) reported 53 minutes ago

  @AmazonHelp Even after establishing contact and describing the problem in detail, the responsibility to resolve the assembly issue has been put on us. I kindly request you not to make false promises to customers.

• 
  the 3d dude in the money for nothin music video (@_groktuah) reported 54 minutes ago

  @mattahertz @FloRyRy410 @amazon Not remembering what your ordered sounds like a you're a mentally retarded stupid **** problem.

• 
  Erik Johnson (@erikmoldwarrior) reported 55 minutes ago

  @AlbaDocherty Susan Douglas sold the rights and all Youtubes were taken down. It looks like the DVD is available on Amazon.

• 
  Dr. SenaRespecter (@CutieMcKawaii) reported 57 minutes ago

  @dissidentwest Also it seems like the cargo space is so low. I guess Amazon knows what they are doing, but a truck with all packages arriving to a apartment complex just having a game move between the truck and apartments vs this robot having to move between the apartment complex and a distribution center seems really slow.

• 
  joereese (@joerees75395391) reported 58 minutes ago

  @HodlFlorida costs that much because fools pay it. set of three wiper blades amazon 19.00, self install oil change synthetic Walmart 65.00 air filter 19.00 amazon self install tire rotation: 5.00/tire Walmart (done with old change) America has a decision making problem

• 
  Lily (@lily_choudhury_) reported 58 minutes ago

  The uncomfortable truth: None of this requires a paid membership. Kohl's Cash, Yes2You Rewards, app-exclusive coupons, and price adjustments are all free layers sitting on top of a shopping trip most people already make using just one discount at a time. Stacking a coupon, a sale price, and Kohl's Cash on a single transaction — as shown in Post 4 — can realistically cut a $180 cart down to around $66 out of pocket. Yes2You Rewards adds a parallel points layer that builds during non-promotional shopping too. Free Amazon returns in-store save a separate packaging errand entirely. The biggest single mistake in the whole system is the expiration trap — Kohl's Cash that's earned and then simply forgotten until the redemption window closes, effectively erasing money that was already, in a real sense, already spent. Next Kohl's trip: check the app for exclusive coupons, layer them with any active sale and unused Kohl's Cash, and set a reminder before the redemption window closes on whatever you earn this time.