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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 20: Problems at Amazon

Amazon is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Torreón Sign in 3 minutes ago
Crossville Errors 42 minutes ago
Dandridge Sign in 5 hours ago
Seattle Sign in 11 hours ago
Chicago Sign in 17 hours ago
Saint Paul Errors 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • cmwalker
    Chris M. Walker (@cmwalker) reported

    Jeff Bezos refused to add a second category to Amazon for years. The average $1M business owner runs a podcast, a newsletter, a YouTube channel, and three offers at once. Guess which one is actually growing. Think Big Minute #34 You can do anything you want. You cannot do everything you want. Most business owners learn that the hard way, after the calendar is already full of things that aren't working. Adding a new thing always feels like progress. A podcast feels productive. Short form video feels like growth. Another offer feels like another door. So you say yes, and yes, and yes, and six months later you're running nine things and none of them are good. That's not momentum. It's dilution. Sam Ovens has a video from 2018 called Death by a Thousand Cuts. His point is that nothing big kills your productivity. It's the small things. Each one looks like it only costs a minute, so you let it in, and the sum of all of them quietly bleeds you dry. The same logic applies to projects. No single project sinks you. Nine of them splitting your attention does. Here's the math nobody runs on it. Your attention is fixed. The podcast gets 11% of it, the newsletter gets 11%, the video gets 11%, and nothing gets enough to actually win. Then you sit there wondering why everything feels stuck. Look at the people who refused to do this. Bezos kept Amazon on books for years. He had the capital and the demand to sell everything from day one and chose not to. Sinegal built Costco on roughly 4,000 products while Walmart carried over 100,000. In-N-Out has run the same four-item core menu since 1948, turning down decades of chances to add more. Then there's Jobs. He came back to Apple in 1997 and killed most of the product line, cutting it down to four products. That cut is what saved the company. Ovens is the cleaner example for our world. He grew Consulting(.)com to around $18M a year without an Instagram account, without Snapchat, barely touching Facebook. He didn't start producing content until January 2018, and only then because he'd hired and trained enough people to cover it without stealing time from customers. He didn't add the content until adding it wouldn't cost him the main thing. None of these were small operations run by people short on ambition. They were the most ambitious companies of their era. They just understood that ambition and addition aren't the same thing. Doing more is the most common way to feel busy while going nowhere. I cut several things this week. I'd been running a podcast. Short form video was in production. A handful of other projects were all live at the same time, and honestly I was all over the place. Every one of them was getting a slice of me instead of the whole thing, which meant none of them were getting my best work. There wasn't enough of me to go around and I'd been pretending there was. So I cut them. The podcast is gone for now. Short form video is paused. A few other things came off the board completely. Not because they were bad ideas. Because I was doing nine things at 40% when I should have been doing three at 100%. What's left is the Think Big Minute posts, YouTube long form, and the actual businesses. That's the whole list now. It already feels better, and the work is sharper because it's the only work getting my attention. Here's why business owners are bad at this specifically. Saying yes to a new project feels like ambition. Saying no feels like quitting. So the instinct is always to add, never to subtract. What nobody tells you is that attention is a fixed budget. You can print more revenue. You cannot print more focus. When you add the seventh project you are not adding capacity, you are quietly stealing it from the other six. It's subtraction wearing the costume of addition. The business owner running nine things tells himself he's building an empire. He's building nine things that will never be good enough to matter to anyone. Here's how to actually cut. 1. Write down everything you're working on. Every project, channel, offer, side initiative. Most business owners are genuinely surprised by how long the list is once it's on paper. 2. Rank each one by what it's actually producing. Not potential. Not "this could be huge someday." What is producing revenue or real traction right now, this month. 3. Pick your top 3. Three is roughly what a business owner can run at full effort. Past that, something is always getting your leftovers. 4. Cut or pause everything else. Not slow down. Cut. A paused project getting zero attention is healthier than a live one getting 10% and dragging. 5. Say it out loud to your team and your audience. "I'm pausing the podcast to focus" beats letting it quietly rot. People respect a clear decision. 6. Watch the top 3 get better. When three survivors split the attention nine used to, they improve fast, and that improvement is your proof the cut was right. 7. Hold the line for 90 days. The hard part isn't the cut. It's the shiny new project that shows up next Tuesday. Your three are written down. Everything else waits. 8. Add back only what you can afford. Ovens didn't start content until his team could carry it. When one of your three is winning and running on systems, you've earned the fourth. Not before. Stop adding things. Start cutting them. Three things done at full strength will beat twelve done at half strength every single time. Think Big

  • lottalottebotte
    Little Lotte (@lottalottebotte) reported

    @AmazonHelp Im not sure what else I can tell you. I pretty much covered the issue im having on your webpage. 3 times I purchased a buy now item and all 3 times it took me to privacy statement. So theres a link issue your end

  • Brandon17287053
    Brandon James (@Brandon17287053) reported

    @DanielRPK My only problem with that is that if greenlite Amazon would have more than likely demanded the James Bond name be a code name and I absolutely hate that theory.

  • Street_Seer
    Street Seer (@Street_Seer) reported

    @jamyjinx @zerohedge I don't know about you, but I have never really had an issue using Amazon services.

  • Inspector_JC_
    Paul (@Inspector_JC_) reported

    @wolla93593 @CNBC Amazon does not employ everyone with an Amazon shirt. There are tens of thousand of local businesses that rely on Amazon as a portal. These businesses collectively employ hundreds of thousands of people. The trickle down effect would be mass unemployment, regardless of wages.

  • JeetpalYadav
    Jeetpal Yadav (@JeetpalYadav) reported

    @AmazonHelp Your escalation team again denied my refund despite verification, approved pickup, successful return delivery and complete unboxing video proof showing wrong product received. If Amazon itself verified the issue before pickup, how can you now deny the refund? This is unfair

  • Dhanush_Nehru
    Dhanush N (@Dhanush_Nehru) reported

    *Intuit just cut 17% of its global workforce, around 3,000 jobs: while doubling down on AI. For years people said AI would help humans. Now big companies are changing how they work to focus on AI. Meta, Amazon, Atlassian, Standard Chartered and Intuit are doing it. This is not a tech trend that will go away. This is a change in how companies operate. The truth is: AI is not a tool to help people work faster. It is replacing some jobs, like management, support operations and repetitive tasks. The people who will do well in this change are not the smartest. They are the ones who can learn quickly. In the few years: > Employees who grow up with AI will do better than traditional teams. > Small teams can build successful products. > Companies will try to do more with people. > Being able to adapt will be more important than having a degree or years of experience. Most people think the AI revolution is coming soon. It is already here. The scary part is: We are still, at the beginning of this change.

  • badercommahill
    hill bader (@badercommahill) reported

    i think the problem is that he couldn't get the people at the post to commit to only pissing in water bottles like his workers at amazon do.

  • Matador_X6
    فُلَانْ بِنْ عَلَّاْنْ (@Matador_X6) reported

    @DarrigoMelanie I love how they always create imaginary scenarios about States taxing their income, but have no problem forcing real scenarios where they TAKE money from States in the form of Subsidies and tax breaks.. Amazon has taken more than $700 MILLION dollars in Subsidies from NY.. That amount would've helped teachers in Queens, no?

  • NauhwarManish
    Manish Chaudhary (@NauhwarManish) reported

    @AmazonHelp My problem not solved by @amazonIN @AmazonHelp

  • AlecTorelli
    Alec Torelli | Poker & Decision Making (@AlecTorelli) reported

    10 investments I believe could 10x, and why. 1. $LMND Lemonade is the future Amazon of insurance. Insurance is laughably archaic. Slow quotes. Slow claims. Opaque pricing. Endless friction. Lemonade is AI-native from day one.

  • Xarbueno
    Xarbin (@Xarbueno) reported

    My take on #TheBoys series finale: not bad, but extremely underwhelming. My personal frustration comes from how Amazon advertised it: the episode poster of Butcher marching on the White House against an army of Supes, global destruction imagery... none of it was actually delivered. Tinfoil hat time - Kripke got Vought Rising greenlit and mentally checked out. Jensen Ackles has a great working relationship with him, Antony Starr had legal issues (around season 4, who knows how that strained them on a 'corporate' level, idk im just a rando) mid-production, and Homelander was already getting the "Heisenberg treatment" from fans, so Kripke overcorrected, leaning hard into his immaturity and patheticness to kill the glorification. Same thing happened to The Deep err rather "The Peak". The whole season felt like "let's wrap this up so I can move on." Zero hype built for The Boys: Mexico either. And look, I get the budget wasn't Rings of Power level. But clever directing stretches money and can go a long way (count how many fricken establishing shots were actually in the final season). Superman & Lois on the CW had a grander-feeling finale than this. That hurts to type. Well, another show wrapped up with Temu tissue paper... #TheBoysFinale PS If I paid for a ticket to watch THIS on the big screen, I'd charge back my card immediately tbh. I cant be the only one that feels this way, right?

  • Carminoooch
    Carmine Trapani (@Carminoooch) reported

    @amazon you have become a joke. You cant get a delivery correct you cant even do a pickup correct. Its ridiculous. I cant even chat with an associate to correct the issue because your AI agent tells me to wait because it takes time for a pickup to show any movement.

  • FauxOff
    Shobi (@FauxOff) reported

    @CringeIWCTakes Lol they think YouTube is a problem? That'll be such a win for me to watch AEW on YouTube. But its likely going to be Amazon, if they move.

  • NewSutradhar
    Newton Sutradhar (@NewSutradhar) reported

    @AmazonHelp He told me that the order will be delivered by 9pm but which is unlikely, if you cannot resolve issues tell we cannot, instead of giving false hope

  • RiskTake
    RISKTAKE. (@RiskTake) reported

    @Geiger_Capital a spending problem that made Amazon rich lol.

  • Xarbueno
    Xarbin (@Xarbueno) reported

    My take on #TheBoys series finale: not bad, but extremely underwhelming. My personal frustration comes from how Amazon advertised it: the episode poster of Butcher marching on the White House against an army of Supes, global destruction imagery... none of it was actually delivered. Tinfoil hat time - Kripke got Vought Rising greenlit and mentally checked out. Jensen Ackles has a great working relationship with him, Antony Starr had legal issues (around season 4, who knows how that strained them on a 'corporate' level, idk im just a rando) mid-production, and Homelander was already getting the "Heisenberg treatment" from fans, so Kripke overcorrected, leaning hard into his immaturity and patheticness to kill the glorification. Same thing happened to The Deep err rather "The Peak". The whole season felt like "let's wrap this up so I can move on." Zero hype built for The Boys: Mexico either. And look, I get the budget wasn't Rings of Power level. But clever directing stretches money. Superman & Lois on the CW had a grander-feeling finale than this. That hurts to type. Well, another show wrapped up with Temu tissue paper... #TheBoysFinale

  • Omkeshwarsingh
    Omkeshwar Singh (@Omkeshwarsingh) reported

    @AmazonHelp What is this ur link doesn’t show the fresh order which hasn’t yet come but u have delivered: 9:45 now. Do you guys understand the issue or just give generic and irrelevant responses?

  • JSamuels33816
    westcliffjeffuptheOs (@JSamuels33816) reported

    @Funny_noize @marcioQmaciel I ordered a samurai on a stand. Looks like it comes in a box. Got a knight not on a stand. Came in jiffy bag with one hand broken. Rubish. Could get one from Amazon at half price

  • shaggy_allstar
    Ernest T. Bass (@shaggy_allstar) reported

    Why are people so infatuated with taxing billionaires? Wouldn’t it be funny if Jeff Bezos just said **** it; pulled the plug and laid off all 1.58 million Amazon employees and shut the whole thing down?

  • mkkowshik
    Murali (@mkkowshik) reported

    Sir, please help me with this issue. I ordered an Amazon Pay Physical Gift Card worth ₹1000 on 15th May from Zepto. But after activating it, the message showed it was a ₹2000 gift card. I have been continuously following up with the Zepto team, but there has been no (1/2)

  • _sammwell
    _sammwell (@_sammwell) reported

    @PokemonDealsTCG chaos rising ETBs on Amazon are still 114$ 🙃 The price hasn’t gone down to retail?

  • zecrimoni
    Zecrimoni Ⓩ (@zecrimoni) reported

    @Amenttttt @gov_fails @SpudCannon3000 i agree it gets harder over time but that’s even more reason to forego instant gratification in favor of long term financial growth. they could put down doordash, draftkings, amazon, streaming, and use that $ to invest on robinhood.

  • calebmess
    Cable (@calebmess) reported

    @PardonMyTake @hen_ease @Belichick_B Your little ai site for links has the Joe Burrow ep as your latest episode and a broken Amazon link on mobile ya ding dongs

  • Ordovick
    Ordovick | Coming Early 2026! (@Ordovick) reported

    @TArchcast Don't forget South America, they are still obliterating the Amazon down there

  • Venturinglist
    Wandering Capitalist (@Venturinglist) reported

    @PercivalSweetw2 @firstadopter @DKThomp And yet every single Amazon server runs technology that was funded by tax dollars.

  • Discipln_trader
    Dr. Jay Ph.D. (@Discipln_trader) reported

    So just got a message that Amazon credited me with the cost of an entire order. The order was delivered, no issues, no complaints. I've seen this before, but got messages that the item was delayed for weeks or unavailable, then got the item after the credit. My policy is to wait and unless they reverse it forget it. Not my problem if they screw up.

  • jayeshchauhanx
    Jayesh Chauhan (@jayeshchauhanx) reported

    The main image on your Amazon listing is a conversion lever, not a design choice. Most sellers treat it like decoration. Fix the image first. Everything else second.

  • adeelimrani
    Adeel Imrani (@adeelimrani) reported

    Amazon conversion problems are usually messaging problems disguised as design problems.

  • mailman_86
    mailman86 (@mailman_86) reported

    @CalcusCal @StockMKTNewz Amazon has a workforce problem too. Finite and dwindling supply of workers. Retain workers and attract more, avoid hit to growth bc of short staffing/delivery delays