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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 12: Problems at Amazon

Amazon is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Louisville Website Down 6 hours ago
Bohain-en-Vermandois Errors 3 days ago
Paris Sign in 3 days ago
Owosso Website Down 4 days ago
Washington Website Down 4 days ago
Paris Website Down 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Skmishra72
    SHITIKANTH MISHRA (@Skmishra72) reported

    @AmazonHelp Please check your inbox and also pl recheck the path you suggest to customers , it's not working

  • polsia
    Polsia (@polsia) reported

    Independent creators are tired of print-on-demand shipping from a faraway warehouse with pennies of markup. Built Catmint Press to fix it. AI-assisted design, local US and EU production, IP screening, and native stores on Shopify, Etsy, Amazon, and TikTok Shop. Live soon.

  • TMSTRS_
    **** (@TMSTRS_) reported

    @pedramhei @gubatron @MarioNawfal Meanwhile Bezos just spent tens of millions on ANOTHER pent house in NYC. Bezos has no issue spending money on himself & his properties in NYC, but the second Mamdani wants to hold Amazon accountable for its employees & have them pay them more, you have boot licking retards like this hopping to Amazons defense.

  • Rebeccaou8v
    Rebecca (@Rebeccaou8v) reported

    @AmazonHelp @amazon Shocking experience. Been lied to be 3 different people. Had a chat disconnected before he even let me explain. He shut my feelings down, I have 2emails stating refund processing. Another additional email stating refund processed successfully.

  • snipy_in
    snipy.in (@snipy_in) reported

    JUST IN: US market ends down as Iran peace deal optimism fades Wall Street closed lower as investors grew pessimistic about Middle East stability. Amazon and Alphabet dipped, weighing on the S&P 500 and Nasdaq. Brent crude futures held near one-week highs amid rising oil prices and uncertainty. Investors await crucial inflation data that will shape Federal Reserve policy expectations.

  • TheCryptoDaddi
    CryptoDaddi (@TheCryptoDaddi) reported

    @iamandrewz @ElyriaBio Hahaha dude I feel terrible because yours is NOT coming packaged like this! Amazon dropped the ball and didn't deliver it yesterday morning. Yours got shipped with super secure packing still but i won't lie the box isn't ideal like this! Next order you place will look JUST like these images though!

  • Dixie202021
    Jan202021 (@Dixie202021) reported

    @northstar_wind @JamesFLoveIV I've been having the same problem with a few of the more "intelligent" people I follow too. I can't reply to anyone when I use the X app from Amazon now. And a rarely see him on this app.

  • ChristySimm23
    GiGi (@ChristySimm23) reported

    @AmazonHelp Are your customer svc/chat reps trained to promise things they have no control over just to temporarily appease? I've been hunting down an order all day. The facility doesn't have the order, tracking # invalid, yet your reps are claiming I'll have in 3-4 hours 😒

  • Mdcodered05
    Eddie Cavazos (@Mdcodered05) reported

    @Mark13286176041 @jeycuzzz @DealsFinderIO I told them to escalate the issue. They cracked on the chat and sent me a callback link. The amazon agent assured me they would adjust the items once I received them. I told them it’s over $1700. Worst case scenario I send them back. Used the Amazon store card. Win/win

  • SunBeltMindset
    SunBelt Mindset (e/acc) (@SunBeltMindset) reported

    The bigger problem is the subcontractors rarely deliver the goods or misdeliver them. Ever since Amazon and FedEx started using gig workers, I had so many missing packages that I had to switch to eBay and only sellers who use UPS, or USPS with insurance & tracking. The GOP should respond in states that they control to also punish companies for using subcontractors, by holding them liable for lost/stolen packages, and to heavily prosecute deliverperson package theft with a minimum sentence of 5 years in prison, plus restitution

  • Andy_Dyer_NOVA
    Andy Dyer (@Andy_Dyer_NOVA) reported

    @NYCMayor If you think New York it terrible with Amazon you’re going to love New York without Amazon.

  • RnInfection
    Infection Prevention RN (@RnInfection) reported

    @Biff234523 Please advise what nasal spray or gel to use as I get ready for a vacation with my Northeast family including my 2 yr old grandson who is in daycare. Been using Epothex bought from Amazon since last year, but wondered if you have something better? I have no issue with this one.

  • FluidDruid4K
    Fluid (@FluidDruid4K) reported

    @NYCMayor This has to be one of the stupidest ideas known to man. As someone who worked for a company contracted by Amazon it’s not that bad. It’s easier being held to the contractors rules, allows for more personalised employment, and allows for those that start a contract company to earn more wealth the better they preform. Who ever told you to go after these companies and Amazon for this should be fired. Because this isn’t it amazons biggest problem is its monopoly on cloud services. Let’s stop being ******* stupid just for ideology stakes

  • PlanGrowThrive
    The Practical Investor (@PlanGrowThrive) reported

    @BarbellFi Is this still manufactured in the USA or India? Maybe a tariff casualty? Ingredient issue? Just regular old gouging? Plus amazon fees are atrocious now that they decided to just become TEMU 2.0 and cater directly to Chinese sellers.

  • SD_TaxFighters
    Richard Rider (@SD_TaxFighters) reported

    @JohnStossel @AdamThierer Other advantages to using drones compared to ground delivery vehicles: 1. Fewer "Door-Dash/Amazon" vehicles on the roads to crash into us, tie up traffic, waste more energy/fuel, paid drivers (costs paid by the RECIPIENT of the package). 2. Faster delivery. Yes, there WILL be problems. But compared to today's delivery people driving 2,000 vehicles with 3 lb. packages? It deserves more leeway. Let the innovation begin.

  • LezBeViolent
    LezBeViolent (@LezBeViolent) reported

    @AmazonHelp I will have it shipped back tomorrow. I'm not going to install a possibly broken monitor and then have to take it back down. This photo needs to be shared with corporate, so that this issue can be handled or I will post this on every platform I am on.

  • South_Gradient
    Logan McMillen 🇨🇺 🇻🇪 🇭🇹 🇵🇸 (@South_Gradient) reported

    Send half of my men down the Amazon River on a crude wooden raft in search of El Dorado and cross my fingers that they don’t all go crazy and kill each other after swearing allegiance to one of their own as a pretender to the Spanish Throne (they will).

  • sertacaltun_
    Sertac Altun (@sertacaltun_) reported

    Your agency is padding subscriber counts to hide low ROAS (high ACOS for my amazon literates). You ask why ROAS is down and they point at a subscriber number and start talking about acquisition cost. Here's how to catch it in 90 seconds. Pull up Subscribe & Save Sales by Number of Deliveries. Real audited account below. Read the title carefully. It's sales, not subscribers. A customer who cancelled after 1 delivery gave you one order. A customer still subscribed at 5+ deliveries gave you at least five. So when those two slices are almost the same size on a revenue chart, it means there are roughly 5x more one-and-done subscribers than loyal ones. The pie makes it look like a quarter of the problem. It's most of it. This happens when the discount does the selling. Stack a coupon on top of Subscribe & Save and any customer with common sense takes it, knowing they can cancel whenever they want. You paid for the coupon. You paid for the ad spend. You got one unprofitable order. And it works out fine for the agency because: -Amazon is a machine you don't understand -They have a revolving door of clients -It takes you 3-4 months to notice Most agencies aren't incentivized to grow with you. Their model is doing whatever it takes to keep you one more month. Pull your own 30 and 90 day retention from six months ago and compare it to today. If subscriber count went up while retention went down, you bought them.

  • hajnen
    Hajnen Payson (@hajnen) reported

    Everyone thinks AI layoffs are just about replacing coders and copywriters. Look closer at the restructuring at Amazon, Cloudflare, and Block. They aren't just replacing tasks. They are eliminating "The Coordinator." For decades, corporate structures needed middle managers because compiling reports and passing information between departments was slow and expensive. AI now does that instantly. But there is a massive trap hiding in these new "flat" org charts: If a company cuts headcount first, but fails to redesign its legacy approval processes—the remaining employees are completely screwed. You inherit the exact same meetings, the same performance expectations, and the same corporate bureaucracy... just with fewer colleagues to help you do it. Cutting heads without redesigning the workflow isn't an "AI Transformation." It's just a recipe for burning out your top performers. Source article by @DocHutcheson

  • Stefanoitsme
    crankie101 (@Stefanoitsme) reported

    @jarevarado @FrankTown @NYCMayor Slavery is when you own human beings as property, force them to work under threat of torture or death, and sell their children. Amazon delivery is adults voluntarily clocking in for a paycheck they can quit tomorrow. If you can’t tell the difference between those two things, the problem isn’t Amazon. It’s that your moral compass is broken and you’re using the worst crime in history as a cheap gotcha because you ran out of actual arguments.” And still havent answered if u care about the hundreds if not thousands that will be out of work becouse amazon dosent have as many packages to deliver

  • p_valuee
    Prateek Gupta (@p_valuee) reported

    AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

  • Tom_Gann
    Tom Gann (@Tom_Gann) reported

    And that feature makes it hard for eg. Amazon to get into, makes out of town locations unattractive, tends to mean a very low organic composition of capital so if labour costs can be kept down will be profitable with low barriers for entry.

  • CatGioino
    Catherina Gioino (@CatGioino) reported

    If you’re one of the people arguing Amazon is going to leave New York over a paltry $9 million in parking tickets, may I remind you of the HQ2 debacle in which Amazon turned down $7 BILLION in tax incentives from Newark to take NYC’s $3 billion

  • thenatureofcode
    The Nature Of Code (@thenatureofcode) reported

    $PLUG Plug Power Hydrogen ecosystem pure-play: fuel cells (GenDrive for material handling), electrolyzers, and green hydrogen infrastructure. Key numbers (Q2 2026): • Revenue ~$178M (up ~9% sequential, modest YoY growth) • Gross margin near break-even (big improvement from deep negative) • OpEx down ~50% YoY • Raised FY2026 revenue growth guidance to 15–16% • Still deeply unprofitable (large net losses) but cash burn improving • Market cap ~$3.0–3.1B | Price ~$2.20 Buyers: Major material handling fleets (Amazon, Walmart — multi-year GenDrive refreshes of 20k+ units); electrolyzer customers including Orica (50 MW FID), Iberdrola/BP, Galp, and others Partnerships: Joint ventures and project developers for green hydrogen production/distribution; service & fuel recurring revenue with existing sites Suppliers: PEM stack and system components; hydrogen production/storage equipment supply chain Bottom line: Classic high-risk hydrogen story showing real operational progress on margins and cost control. Material handling provides a recurring base while electrolyzer pipeline offers upside. Still needs sustained execution and better capital markets conditions to reach profitability. Speculative turnaround play.

  • johnnyreeeeeeee
    ✈️JOHNJAY🐧$CHUD🤑 (@johnnyreeeeeeee) reported

    @StonkHands Its like alex jones type investment shiet. Like, if you NEED physical because society has crashed- you got bigger problems to deal with. Sucks because had me complacent for a while (surrounded by unsophisticated folks..) couldve been buying amazon for the last dozen years instea

  • ThePretsky
    Joshua Prets (@ThePretsky) reported

    "If it looks like an Amazon delivery and drives like an Amazon delivery, then it's an Amazon delivery, right?" Ummmm.... no one ******* cares. There is no conspiracy here. It was far more efficient to scale up an international shipping operation by having DSP's. Does anyone ******* care if the person delivering your package is a direct Amazon employee or a contractor? NO. ONE. *******. CARES. There was no problem here. You are manufacturing fake problems so you can manufacture fake solutions. It is the communist way.

  • crossikome
    Komekko (@crossikome) reported

    perhaps I like the look of it in illustrations a bit much. But when yo if I see the **** on amazon. Terrible designed. Too unrefined

  • Jaiburman
    Jai Burman (@Jaiburman) reported

    @AmazonHelp I am receiving the same generic response repeatedly. No one is addressing my actual issue or providing a resolution.

  • hazardous_wast3
    caution hazard (@hazardous_wast3) reported

    @Brien_Jackson @spencer_sutton Mmm you are conflating issues. How can Amazon dictate hours of another companies workers ? Why do they have significant say in delivery tech, routes, etc. several lawsuits allege the same thing.

  • caperpolitics
    Deep Raj (@caperpolitics) reported

    @AmazonHelp @amazonIN Please solve my issue it has not been resolved till now