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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (48%)
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Errors (33%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Website Down | |
 Westerville |
Errors | |
| Los Angeles |
Sign in | |
| South Jordan |
Errors | |
 Mexico City |
Website Down | |
| Owasso |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Kanali
(@NicKanali) reported
Amazon is shutting down Alexa...why?
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Now_that_Jack_Gone
(@NowthatJackGone) reported
@ShesSoSuga I have a few Amazon home/Assistant products, and will say this. As of late, they have gotten buggy. Casting pods or music to devices doesn't work like it used too, and YouTube music is horrible, an embarrassment with all the same issues that Google music play had. My two cents.
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Queen
(@CLYNNC42) reported
@Lilmommacare @helpinghandles Yes, Amazon is legit though. These ppl not so much and the website is still down
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Peppy Patty from the ‘Nati
(@peppypatty64) reported
Oh no..everybody around the 275 loop north of Cincinnati your Amazon packages will be late. Broken down with flat tire Amazon van east of 71 LOL.
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TheOriginalSpud/Spuddo
(@TheOriginalSpu1) reported
@Affirm @amazon Is there an outage? The “Pay with Affirm” button isn’t showing up on Amazon or a few others.
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TwittaCat
(@TwittaKitty) reported
@ElectionWiz I'm sure they will have no problem shopping with Amazon and Walmart still.
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jms
(@leftgrrl75) reported
When you try to shop small companies, try to do the right thing with regard to food waste but get problems without resolutions. Then there’s Amazon Fresh, always lurking…They may be 😈evil👿 but at least I get my stuff.
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Winter Inu 💖 🇨🇦
(@InuyashaSan87) reported
@AmazonHelp I just heard about the hack yesterday did you guys fix it or is it still not secure atm?
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(S) ███ 🎅🏽 █████████ (b)(5)
(@haroldsmith3rd) reported
@lizthegrey @hipsterelectron A bigger part being missed is: Amazon doesn't even follow its own guidance. Much of their delivery services were entirely down. Alexa was basically down (it almost runs exclusively out of us-east-1). Much of the SSO infra for all other regions runs out of... us-east-1
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PlainTalkBadManners
(@Truthologie) reported
@Amazon you need to fix your issues with @WholeFoods delivery. How is it that I cannot find an item to order online, but I can get it in the store. Only after I buy it in store will it show up for online ordering. Wtf.
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Noah Cousineau 🌹
(@Cous57) reported
@KillianKeeblah Amazon has no excuse for looking so terrible
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.22ms Download: 574.28Mbps Upload: 714.31Mbps
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Richard Megargell
(@Rickfarm) reported
@AmazonHelp thanks Bob but none of the options lend itself to resolving my issue-i have called and emailed and no resolution for something that sounds rather easy to handle at a corporate level to help a Prime customer. Since it involves the Postal Service and their contract with Amazon
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Suniti Saini
(@sunitisainii) reported
@AmazonHelp Could you ask the @OnePlus_IN or your seller Appario Retail Private Ltd to respond as on the platform getting no option to connect with seller for the issue #neckband #AmazonWebServices #amazonhelp @OnePlus_IN
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Debnath Mukherjee
(@deb_stories) reported
@AmazonHelp Well u wont be able to help as i have already spoken to your team 100 times yet no one could actually fix it.!! Also I received 1 msg stating my product is installed and the 2nd msg as product faulty where in no one visited my house ever!
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Dimitri LaBarge
(@ponderer) reported
@DrewMcWeeny I certainly don’t know for sure, but Amazon web services has been up and down all week and screwing with sites - including Twitter - so I suspect that it’s flaking out again.
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𝁅Dan Sumption͚͛͛͛͛͛𝀿🥀
(@dansumption) reported
Travelling down the M1. Turns out your never more than 15 feet away from an Amazon warehouse.
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Jolyne
(@h2_mang) reported
Opossum memes are like "Welp guess it's time to eat the rich and burn down Amazon because it's Fire Friday" While raccoon memes are like "I may be trash but it's called a trashCAN not a trashcan't"
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Colin Mccomas
(@colinmccomas) reported
@AmazonHelp I have resolved this by telephoning customer services and getting a refund, but the biggest problem is your couriers are either leaving parcels outside properties unattended or worse still stealing the pckages this should be looked into!
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martin robinson
(@robboba15) reported
@AmazonHelp I understand 3rd parties but amazon also sells it and the price jumps but if its to keep inline with others I understand just wondered why really. Will have to wait for it to go back down again i think. Cheers
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Brett Rudy
(@bkrudy) reported
from
Wakefield Junction, Massachusetts
@MindySThomas As a marketer, brands from Snap to Carnival Cruises to Hertz are terrible on "first call resolution." Apple and Amazon are great. When I managed the service center at the Boston Globe, it was a top priority. Your prez was pinged on FB because the customer felt unlistened to.
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Big Stones Fully Vaxxed - HikerNonsense
(@charleskory) reported
@AmazonHelp Yeah, uh, not really my problem to follow up on; good luck.
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Shaun Christian
(@scfm69_2) reported
@FedExHelp Because they lost the 90% of the big one. Amazon. Sadly, it destroyed them. That isn’t their fault really but it isn’t ours. We are suffering through their long slow fall.
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TheBestITW
(@ItwThe) reported
Just got my WWE SUPERSTARS Binder from Amazon and found one of my cards has a printing error. One side has @XiaWWE the other side has @WWEApollo . What do I do about this @Topps_UK ? #WWESUPERSTARS #WWETOPPS
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Giselle
(@gisabelzdrama) reported
from
Mumbai Suburban, State of Mahārāshtra
@amazonIN @AmazonHelp I have been trying to get my issue sorted via customer care for a month with no resolution. Only dates upon dates. A month has passed now almost. I want to file a complaint, how do I do that?
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R
(@thislalagirl) reported
@AmazonHelp @AmazonHelp I've finished. Please note that the email associated with my Amazon account and the email that I am having issues with are different.
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Sarah Auden Ⓥ ✌
(@IamMrsAuden) reported
@Rebel_Recipes @EburyPublishing Hello, I've just tried to pre-order this but Amazon is telling me it's not deliverable to my address (in England) do you know why, I've never had a problem pre-ordering before?
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Aaron Berry
(@Jamrelb) reported
@oculus is the Amazon Prime Video app down? Haven’t been able to get into it for days.
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Brianna Kaffeseder
(@brikaffeseder) reported
Implication: This technology combats the problems of long lines and frustrated customers that convenience stores have. BP hopes this leads to bigger basket sizes and higher profits. It is also a competitive play with Amazon, who launched its own "Just Walk Out" stores in 2019.
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I am no one
(@joneandshaymac) reported
Wait. I had trouble with my Amazon account and I had to get everything changed. My bank account was closed when I was in the hospital and I had to open up a new one. That little **** has stolen my identity!!