Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 11: Problems at Amazon
Amazon is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 10 hours ago |
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Website Down | 11 hours ago |
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Errors | 11 hours ago |
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Website Down | 15 hours ago |
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Sign in | 15 hours ago |
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Website Down | 20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Avatar X (@AvatarX) reportedQuite odd set of changes in a span of 9 months. Which could mean Amazon is gearing to finally launch Luna globally and wants to refocus the service into only a Cloud Gaming Subscription. Or it will be shut down in 2026. But what will happen to free games with prime by 2027?
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Aamer sohail (@lusifer17) reportedWhy are customers forced to use their own money where they do not want to? Why does customer care exist if it has no power to solve real problems? Final Statement Amazon was once known for customer obsession. What I experienced instead was:
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Nishant Sudhakaran (@NishantVocal) reported@AmazonHelp I’ve already responded to your email. Issue still unresolved after 2 days. Orders across multiple products continue to get cancelled. This delay is unacceptable. Resolve immediately or should I purchase from another platform. #AmazonIndia #CustomerService #Unacceptable
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TheWealthBuild (@TheWealthBuild0) reported@NotA_Bull Completely agree and the setup right now is even more telling than most people realize. Amazon just posted Q4 2025 revenue of $213.4B, beating estimates, with AWS growing 24% YoY to $35.6B. They are not slowing down anytime soon
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Angelzinha (@HoneyNabi8718) reported@oiamed_olymtos @AmazonHelp @elnuevoherald I’m having the same problem. They say i have to deal with the transportation service, but i dont even have their contact info about them.
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anshul (@gravity_zapper) reported@OnePlus_IN @OnePlus_Support @oneplus hello oneplus, in sale i ordered one plus nord 6 mobile from amazon, this is my first time going to try oneplus, I visited your website for protection plan or warranty plan so that it will safe from any accidental issue but there is not any ,
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Sachin Sharma (@sahil5170) reportedMy @amazon product delivery has not happened and when I complaint about local delivery team, @amazonIN CC Anushka told me that she can't give a ticket number for the complaint and is apparently helpless about the issue. #poorcustomerservice .
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SAMIK SEN (@SAMIKSEN16) reported@AmazonHelp Sorry I tried multiple times but the link is not working. Plz arrange a call back
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KrunalSinh Sisodia (@krunalbuilds) reportedAmazon lost huge chunks of the internet because an engineer ran a command with the wrong parameter. One mistyped number. How do you design a system where a debug command can’t take down half the internet?
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Nav Toor (@heynavtoor) reported8. Missing Keywords (The Exact-Match Trap) Most ATS systems use literal keyword matching. Not AI. Not "understanding." "JavaScript" ≠ "JS" "AWS" ≠ "Amazon Web Services" "Project management" ≠ "managing projects" If the job description says "Kubernetes" and you wrote "container orchestration" — the system doesn't connect them. Fix: Open the job description. Copy the exact terms they use. Mirror them in your resume. Include both forms: "Search Engine Optimization (SEO)." Resumes that mirror the exact job title from the posting dramatically outperform those that don't. Some recruiters estimate the difference at 5–10x more interview callbacks.
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Madhusudan 🦓🐢 (@memaddybaba) reported@OdiSriUS @amazonIN @amazon Also i have feeling they operate on different levels in different place . In Karnataka i have never faced problem with them.
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Nikki G. (@bynikkig) reportedYall playing but I see MANY of my engineers at Amazon using a MacBook for them robots. Calm it down…
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Shiv Raj Saran (@srsaran) reportedWaiting for the seriousness of Amazon to resolve the issue. @amazon @amazonIN @AmazonHelp
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CinematicFilm (@CinematicFilm72) reported@mcsquared34 Billionaires exist because millions of people voluntarily handed them money in exchange for something they wanted. You bought the Amazon package. You clicked the Google search. You watched the Tesla review on YouTube. Nobody forced you. That’s not a failure of democracy. That’s democracy in its purest form — people voting with their wallets. “A society that took equality seriously” without billionaires is a society without the iPhone, Windows, AWS, SpaceX, Google Maps, electric vehicles, and the platform you posted this on. Every one of those was built by someone chasing an outsized return on an outsized risk. You don’t get Star Wars without George Lucas betting everything on a movie nobody believed in. You don’t get SpaceX without Musk burning his last $20 million on a rocket that blew up three times before it worked. You don’t get Amazon without Bezos leaving a Wall Street salary to sell books out of his garage. Cap the reward and you kill the risk. Kill the risk and you kill the innovation. Kill the innovation and you’re left with a “fair” society where everyone is equally stuck with whatever the government decides they need. The question isn’t why billionaires exist. It’s why you think the government that can’t fix a pothole would do a better job allocating capital than the people who built the infrastructure of modern life.
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Chinmay Dhuri (@Chinmay0398) reportedHey @amazonIN @amazon , I have received a used and defective product from Amazon. Trying to reach customer servie but I notice there is no way to reach a customer service executive anymore available in Amazon. Whom shall I reach out if there is a issue with your products & deli??
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Jovani🐉 (@Jovani2rivas) reported@Kaiii9871 @starsandtigers The show is number 1 on Amazon I don’t get it’s going down in hype too
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Snohold (@Snorunt02) reported@Lennyfela @TeamYouTube @Dexerto And the Switch 2 can't even run YT right now lol, it's been broken since its launch. But I'll be watching YT on my PC with my adblocker that YT doesn't detect even if the Sw2 gets fixed. My Amazon Fire TV Stick gets 90+ sec ads too.
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Kyle 🇵🇸🕊️ Atsushi (@PikabluG) reported@spiritualrisk People were fine with it when Vivzieslop and her sweat shop of animators moved to Amazon for an entire season. God forbid Glitch get more funding for their indie studio that isn’t being run by a nepo baby.
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D. Snutz (@DMerikan) reportedNone of your analogies hold up. If a server opens a $40 bottle of wine he gets an $8 tip. If the table next to him orders a $400 bottle, $80? It’s like paying an amazon driver 10x more for delivering an apple watch as opposed to a used timex.
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MihaGribkoV (@v_gribko) reported@theDdps18 @RealTruggler So issue is that Amazon turned into the comic.
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Green Soul (@greensoulergo) reported@Yashika2OO4 @AmazonHelp @Yashika2OO4 We are sorry to hear about the issue you are having. We are sorry to hear about the issue you are having. We are unable to find your order details. Please DM us with the order details. So that we can assist you.
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Johnny N. (@Sole_Republican) reportedWhat if you could make an extra $1,000 a month? Thats the magic number I always hear the gurus try to sell you so you buy their course. I’m not going to act like I know everything, but one thing I’ve learned over the last few months is how my Amazon numbers really work. So let me break it down for you based on my actual numbers. - Sell-through: 45 days - Lead time: 14 days - Amazon reserve + DD+7: 14 days That means it’s going to take 60–75 days before I even recoup all my money back, plus some profit. Based on my numbers: - Inventory cost is 41% of my sales - Gross margin is 15% So if you just wanted to make an extra $1k in profit, here’s how the numbers would work: You would need to do $222 in sales per day, which would cost you $92 in inventory you need to have on hand. However, the goal is $1k a month, but remember realistically you would need to be able to cover for 60–75 days. That means you would need to start off with $5,500–$6,900 to be able to buy enough inventory. However, realistically, 60–75 days is *my* timeline. I have a full team making sure things are running at all times. We send FTL, so our lead time is faster, plus we know exactly what levers to pull to keep our sell-through strong. If you just starting off, your lead time realistically won’t be 60–75 days it will likely be 90–120 days. That means you would really need $8,300–$11,000 in starting capital. And this is not even including business expenses or the time it takes to build your business. A lot of gurus are just pulling a quick cash grab with their courses. Don’t be fooled. Realistically run the numbers. Amazon is not as easy as the gurus claim it to be. Without the correct education and preparation, you’re going to get steamrolled by established sellers without them even blinking an eye.
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Joshua Tompkins (@JRTShadow) reportedThe box from Amazon Resale arrived too damaged to be reused & I'm not sure if I could fit it back in, so customer service told me to just buy another box to ship it in. I spent my time building this wrong (and broken) chair, & now I have to take it apart and buy a box to return?
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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Jarod M. Seneca (@SakuruKira) reported@Steveatqut @archeohistories Doesn't mean much. The Amazon was home to a huge civilization over 500 years ago. Now they are back to tribal life. A once great civilization can go down a very bad road.
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wicked (@wanted508346918) reported@Pray4TheBatman @RealCalvin1 @J0hnADouglas You don’t have to camp out to get something before it sells out. Bro go outside nobody’s buying a ps5 off amazon. This is the problem they want us so dependent so they can rip us off. Why can’t i physically go and get stuff even if it’s faster another way?
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Yash Manjrekar (@starkdesigns18) reported@daahiell @AmazonHelp @amazonIN Yeah I have faced a lot of issues regarding deliveries as well.. It's very frustrating!
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Shubhi Singhal (@ShubhiS95946121) reported@amazon what’s going on? My return pickup has already failed once and now I’m stuck waiting again with no clear timeline. This is frustrating—please fix your pickup service and respect customers’ time. #Amazon #CustomerServiceFail
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Uday Kiran G (@UdayKiranG22) reported@AmazonHelp No use. Can you please call me about the issue
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Saul (@SaulSellsStuff) reported@Sal3mC Two things: 1. Ensure amazon has updated reimbursement values prior to any issues. You can see what they value items and push them higher. Small adjustments are auto approved, over time you can shift these up closer to your buy cost. 2. Cases do work but like everything else it’s never a one size fits all. Sometimes take multiple attempts, but they are effective and at the very least you’ll get much more than 6% back.