Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Errors	3 hours ago
Holland	Sign in	9 hours ago
Jibert	Website Down	13 hours ago
Ashburn	Sign in	13 hours ago
New York City	Website Down	14 hours ago
Secaucus	Website Down	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Goyal (@pradeepgoyalksg) reported 15 seconds ago

  @AmazonHelp Issue not resolved through link. If u not able to arrange call back then share customer care no. I will and explain my issue. Every E-commerce company resolve issues like that except Amazon.

• 
  Abhishek singh (@Abhishe47825734) reported 3 minutes ago

  @AmazonHelp I have contacted your team multiple times through email, but it has been 20 days and my issue is still not resolved.This is mental harassment. Your team has not taken any action for the last 20 days and my issue is still unresolved.

• 
  David Reed (@DavidJReed100) reported 6 minutes ago

  @RahNK36 @Keir_Starmer I am never really sure why everyone screams for more tax on Amazon. Firstly they paid about £1B in direct and £5.8B in indirect tax last year. Secondly, people can just stop buying from them tomorrow and they would cease to exist in the UK pretty quickly. And as a third and final point, it won't matter, Amazon is currently investing hundreds of millions in automation and we will have a bigger unemployment problem soon.

• 
  Manjunath.B (@ManjunathSDR) reported 7 minutes ago

  @amazonIN @amazon @AmazonHelp Hi Amazon, I am facing the same recurring issue which I have reported earlier as well. I had ordered a product that was supposed to be delivered on 8th May, but your delivery partners are repeatedly updating the status as “Customer not available,”

• 
  The Bob (@BobChiefWahoo) reported 8 minutes ago

  @AmazonHelp I have a problem with an order that was placed on 3/29. I've chatted, I've spoken to CS Agents and Supervisors. The ticket has been escalated to Executive Customer Relations. I received half of my order but need the other half.

• 
  Glitched Savings (@GlitchedSavings) reported 9 minutes ago

  Finding every Amazon & Woot glitch, price error, and deal the moment it drops. 🔥 Follow + turn on notifications. These prices disappear FAST. 📲

• 
  kelly colling (@kellycolling1) reported 10 minutes ago

  @simonateba Wait. AOC, your protégé, hates Amazon, so what's the issue?

• 
  Celena (@lenac2009) reported 13 minutes ago

  @CLsteinber97196 @MidwesternDoc Its available over the counter. I buy mine on Amazon. The one I buy is 99% pure (WOLDO brand). I mix it with distilled water or alow vera gel. 75% DMSO and 25% water. I've been using it for back pain (broken L3 vertebrae) for about a year. 2 to 3 times a day rubbed onto the area with 'clean' hand or cotton swab. Allow to dry. Do not use rubber gloves. Anything that comes into contact with, will carry to your blood. It has changed my life.

• 
  Sagum (@sagumagency) reported 15 minutes ago

  Amazon Ads ROI isn't broken. Your attribution window probably is. We see brands blame the platform when conversions look flat, but most are only tracking 7-day click windows. Extend to 14 days and layer in view-through. You'll often find 20-30% more attributed revenue hiding in plain sight. What's your current attribution setup?

• 
  DJ Holm (@HolmDj) reported 21 minutes ago

  @Amazonhelp check out my posts past two years of all the times you said you would fix it. Fire all Amazonhelp. Nothing gets resolved. There is no intent to resolve. Its a waste of our time, just remove the farce, take our money and dont deliver, quit pretending you give a ****

• 
  Aman Kumar (@amanaryan23) reported 21 minutes ago

  The thing engineers who crack Google, Microsoft, Meta, Amazon, Apple, Uber etc in their first attempt do that nobody in your prep group is talking about. The ones who crack it on attempt #1 share one habit that almost nobody else has. The answer: They prepare after taking the mock interviews, not just the interview. After every mock interview, they write down: → Where exactly did I slow down? → What did I say when I got stuck? → Did I clarify before coding or just dive in? → Did I talk through tradeoffs or just pick one? → What would an ideal candidate have done differently here? Most people finish a mock and think: “that felt okay” or “that was bad.” The engineers who crack big tech on attempt #1 finish a mock and think: “Here are the 3 specific things I will do differently next time.” That’s not motivation. That’s a system. Systems and correct preparation beat just hard work and talent. Every time. That’s why mock interviews are so important and valuable and that can be a difference between an offer or failure. Are you doing post-mock debriefs? Be honest below 👇

• 
  Saad (@ssaaaadd_sh) reported 22 minutes ago

  Today's log - I have been consistently doing difficult DSA topics from past few days, today I did priority queues. - I found two questions very interesting, do check them out LC 1834. Single threaded CPU and LC 1882. Process tasks using servers. - Update on amazon OA: since they gave a week's time, I researched about it a bit and did mock test that they have given in the email. It was kind of interesting and my first time seeing an AI agent integrated in the OA. It helped with syntax and question clarification for DSA and there was a MERN stack bug fix type question where you could again use AI agent for syntax and file structure clarification as well.

• 
  Muzakkir Ali (@Muzakki96454411) reported 22 minutes ago

  @AmazonHelp It feels as though Amazon's customer care has shut down completely. So far, I haven't received a single call from Amazon to address my issue. And if I try calling them, they have no answers. Shutting down the service entirely would be a better option.

• 
  Chief_Yini (@ChiefYini) reported 26 minutes ago

  @AidanDrentin Did an agency help setup ur amazon? Having trouble

• 
  Captain Jack Moss (@macranger) reported 30 minutes ago

  This gets more watered down each day it's delayed. Before you know it we'll be exchanging Amazon Gift cards.

• 
  Basemail (@Basemail_ai) reported 30 minutes ago

  Japan's largest QR payment network just signed with Aptos for stablecoin settlement. This week alone: → Amazon built AI agent payment rails (Coinbase x402 + Stripe) → Exodus shipped agent wallets with Visa cards on Solana → OwlTing launched self-custody agent wallets (MTL, 40 US states) → Hashed launched KRW stablecoin L1 with ERC-8004 agent identity → 20 banks queued at Anchorage to issue stablecoins post-GENIUS Act NETSTARS' StarPay-X connects 100K+ Japanese merchants to Web3 payment rails. Aptos provides sub-second finality. Stablecoins replace QR-to-bank settlement. The pattern: every payment layer — QR codes, cards, wallets, agent protocols — is being rebuilt on stablecoin rails simultaneously across every geography. Consensus 2026 wasn't a conference. It was a deployment week. #AIAgents #Stablecoin #Web3

• 
  Dexter Morgan VI (@DextersDesciple) reported 31 minutes ago

  @AmazonHelp @AmazonUK It’s having to wait until Wednesday for the pickup then wait for the refund to be issued after that that’s the issue. Meantime I can’t get a replacement for close to 2 weeks

• 
  Jzell2285 (@jzell2285) reported 36 minutes ago

  @ZedediahMinor Bet they do.... But I'm thinking cheaper on Amazon especially shipping issues.

• 
  Peggy Blair (@peggy_blair) reported 41 minutes ago

  @AmazonHelp Your DM doesn't provide a secure link: it takes me to the Amazon website where I'm supposed to sign in through my Amazon account, and I don't have one.

• 
  Parental Advisory (@Parental_OnX) reported 42 minutes ago

  @Reil76 The thing that never made sense to me, is if rural is the issue. And it operates at a loss ALWAYS. Then why not literally just scrap the main Canada post model, contract it out to Amazon for non rural delivery or everything, and then refocus Canada Post SOLELY and SPECIFICALLY on ONLY rural delivery, in other words the specific areas that Amazon for whatever reason CAN'T deliver. Like, better to operate in a MUCH reduced and smaller capacity for much LESS overall losses if it's going to need to operate at a loss in the first place right?

• 
  yougee (@envynemo) reported 44 minutes ago

  Hello @amazonIN @AmazonHelp Is Amazon Now down in Bengaluru? I cannot order anything and my money is stuck in your wallet!!!!

• 
  Rob Sullivan (@RobSullivan444) reported 44 minutes ago

  Another Customer Service lesson courtesy of @amazon and @amazonhelp: The email below tells me 3 things. 1. The person didn’t respect me enough to do anything other than hit “track package” and communicate what I managed to do by myself in less than five seconds. 2. The “person” probably isn’t a person at all. Artificial Stupidity is more likely. 3. Amazon does not hire problem solvers or people with a even modicum of intelligence or initiative. They would rather give hollow apologies and 10 GBP credits — as if I’d be excited to spend more money on the site. FYI Amazon: unless you are willing to accept accountability and demonstrate that you are willing to hold drivers who lie — and chat support who provide incorrect information — accountable, all of this is pointless.

• 
  Priyanshu (@Priyanshu262496) reported 47 minutes ago

  @AmazonHelp @amazonIN @amazon Still my problem not solved they are all saying only ofm team will help and ofm team is not responding to my mails , amazon is just scamming with me , you guys have scammed my money

• 
  Kentuckyisawesomebro (@Kentuckyisawes1) reported 49 minutes ago

  @beffjezos Tbf didn’t amazon start having some major reliability issues because of AI? Really need to be careful moving these technologies into production systems for important infrastructure.

• 
  Jared Ryan Sears (@JaredRyanSears) reported 50 minutes ago

  @HadEnoughCA1 @MeidasTouch Or, we could focus on companies not paying a livable wage, such as how 1/3rd of Amazon warehouse employees require food assistance to survive. Almost half of all full-time workers in the US are not paid a livable wage. But instead of addressing the real problems, the same people who are panicked that America's birthrate has been below the replacement rate since the 1970s, requiring immigration to keep the population from shrinking and the economy from imploding, also complain about people needing help covering the high cost of having and caring for a newborn.

• 
  Strict Constructionist (@ChesterBe_nLP) reported 53 minutes ago

  @AmazonHelp DO NOT try to blame me or ask me with what I needed help. You (ai) both know it's saved & documented. You need to start a new file "problems and questions we IGNORE and hope the customer forgets".

• 
  Mewshirebathaway (@Celestine618) reported 55 minutes ago

  @PhantomBlack699 @ryancohen Why GameStop Wants to Acquire eBay (3:47): Significant overlap in categories like collectibles, trading cards, and refurbished tech. GameStop excels in physical used goods; eBay provides digital liquidity—together they create synergies. Why Sellers Should Support the Deal (4:57): Ryan would treat eBay like a family business he owns entirely (no risk-free compensation or consultants). He runs companies with skin in the game and direct accountability to sellers. How He’d Run eBay Differently (6:10): Prioritize direct communication with sellers to identify and fix real problems quickly. Current management lacks owner mindset and over-relies on bloated spending. Ryan’s Personal eBay Experience (6:47): Created an account in 2019 with 100% positive feedback but faced arbitrary limits and listing friction; he sold items himself to understand seller pain points firsthand. Improving the Listing Process (7:57): Dramatically reduce friction—make listing faster and simpler (e.g., fewer restrictions, better tools) to encourage more sellers and inventory. Growth Strategy Without Heavy Marketing Spend (9:07): Cut ~$2.5B in sales/marketing budget (low ROI, full of kickbacks). Replace with organic growth via superior seller support (24/7 phone support, responsive on X/Twitter) to attract more inventory, which draws buyers. Seller Support as the Key to Buyers (11:09): Happy sellers → more listings → more buyers. Specific improvements include AI to remove friction and direct listening to top seller issues. eBay’s Innovation Failures (14:37): Despite $5.5B+ in operating expenses, the platform has barely changed in 30 years; bloated teams and bureaucracy slow progress. Cutting Costs While Innovating (15:16): Slash ~$300M in product development (currently “lit on fire” with poor results). Use smaller, nimble teams (like post-Elon Twitter) and AI for faster innovation. GameStop’s turnaround proved efficiency is possible. Role of Third-Party Tools (18:23): Embrace and integrate them; Ryan would put engineers in a “war room” with top sellers (like Justin) to fix issues rapidly. Seller Fees and Revenue (20:00): Focus first on growing transaction volume through efficiency and lower costs—then revisit fees. Avoid raising fees in ways that hurt sellers. Focus on Live Selling (21:17): Huge untapped opportunity. eBay has the brand and users to dominate; improve tech/UI and attract content creators. Overcoming Technical Challenges (23:26): AI + fewer employees could run eBay efficiently. Current issues stem from lack of ownership (no insider stock buying, heavy consultant reliance) and bureaucratic culture. Balancing Buyers vs. Sellers (27:51): Sellers come first—they supply inventory. Fix core issues (customer service, shipping, pricing) that benefit both sides. eBay’s Real Customers (30:30): Primarily sellers; buyers follow once there’s abundant, high-quality inventory. Preventing Fraud (31:29): Address it without excessive restrictions on legitimate sellers. Simplify selling (e.g., photo + list in 1–2 clicks) to reduce barriers for average users. GameStop Stores’ Role (33:55): 1,600 physical stores could provide free authentication, intake, live verification, and shipping—especially useful for trading cards and refurbished tech. Category Prioritization (36:57): Start with overlapping categories (collectibles, etc.) for quick wins, then expand. Move at “Chewy time” speed. Not Turning eBay into Amazon (38:00): Keep eBay as the entrepreneurial marketplace for used goods and collectibles—not an inventory-heavy retailer like Amazon. Final Message to Skeptical Sellers (40:56): Reach out directly—your livelihood matters. Ryan is committed to listening, pivoting quickly if needed, and getting to the right answers efficiently (as proven at GameStop and Chewy).

• 
  Lajwanti D’Souza (@LajwantiDsouza) reported 56 minutes ago

  @AmazonHelp Should the others also tweet to get their issues resolved

• 
  Bitstreet Capital (@bitstreetcap) reported 56 minutes ago

  @coinbase just had an hours-long trading outage caused by an AWS failure. The largest publicly listed crypto exchange in the US, down because of Amazon's servers. This is the infrastructure problem nobody wants to say out loud. Centralized exchanges running on centralized cloud providers is a single point of failure dressed up as a crypto product. On-chain doesn't go down.

• 
  Mohsin (@Mohsin_1717) reported 57 minutes ago

  @AmazonHelp I already filed a complaint regarding this issue, but there has been no proper update. Support representatives continuously end the chat without replying or providing any resolution. This is extremely frustrating and unacceptable customer service from @amazonIN @AmazonHelp.