Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Cuauhtémoc	Website Down	3 hours ago
Iztapalapa	Website Down	5 hours ago
Ciudad Jardín	Website Down	10 hours ago
Melrose Park	Sign in	10 hours ago
Paris	Sign in	19 hours ago
Romeoville	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@YooperNick) reported 6 minutes ago

  @joinonepay Is refusing to give me my stolen money back after I sent them an email with AMAZON saying there were fradulent purchases on my account. Terrible company

• 
  MTS (@MTSlive) reported 6 minutes ago

  SITUATION EXPLAINED: Google just raised its 2026 AI spending forecast to $205 billion. • Alphabet raised its 2026 capex forecast to $195-205 billion, up from $180-190 billion • The company posted negative free cash flow of $5.9 billion for the quarter, its first negative quarter since its 2004 IPO • Its record quarter was positive $25 billion in Q4 2024 • Despite that, total cash reserves actually grew from $127 billion to $242.5 billion, Alphabet raised new capital instead of drawing down reserves, including a $10 billion investment from Berkshire Hathaway • Google, Meta, Microsoft, and Amazon combined are expected to spend up to $725 billion on AI this year • The offsetting good news: cloud revenue up 82% year-over-year to $24.8 billion, and the cloud backlog grew from $460 billion to $514 billion in future contracted revenue • Gemini hit 950 million monthly active users, just short of becoming Google's third distinct billion-user consumer AI product alongside AI Overviews and AI Mode @theojaffee: "This is just unbelievable. A billion people is more than 10% of the entire population of the planet, around an eighth of all humans on Earth, are using Gemini."

• 
  sam_digital7 (@Sam_Digital7) reported 8 minutes ago

  Most authors blame low sales on the book. Sometimes it's not the book. It's one small piece of their Amazon page the kind 90% of authors never think to fix. I'll share it tomorrow. #AmWriting #IndieAuthor #WritingCommunity

• 
  🐸💙Alice💙🐸 (@collaredfuture) reported 8 minutes ago

  @AmazonHelp So much for escalating, because I got some random person in a foreign call center speaking broken English, and literally didn't care or have any empathy about the situation.

• 
  Jordan West (@jordantwestecom) reported 13 minutes ago

  The 7 biggest mistakes I see brands make running their TikTok Shop Account 👇 I have looked at a LOT of TikTok Shop accounts at this point With brands making $10M+ The difference is usually not the product It is the operating system behind the account We built Social Commerce Club as a solution for this exact thing. Here are the 7 mistakes I see over and over again 1. Treating TikTok Shop like another Amazon listing TikTok Shop is not a search channel. It is a discovery engine. People are not typing in exactly what they want and comparing 17 listings. They are seeing a creator explain why they need something right now. If your whole strategy is title optimization and waiting for traffic... You are already behind... 2. Recruiting creators once and then stopping Creator recruiting is not a campaign It is not something you do for 2 weeks before a launch It is ALWAYS ON (I'm in weekly calls with our creators!) The best brands are constantly recruiting, following up, activating, and reactivating creators 3. Sending samples with no relationship This one drives me crazy!! Brands send 500 samples and then wonder why nothing happens. No reason for the creator to care ONE ON ONE CALLS are such a hack here Creators perform better when they understand the product, the offer, and the brand actually care! Wild concept!! 4. Thinking pretty content is the goal Pretty is not the goal Sales is the goal!!! Content needs to make someone stop, understand, trust, and buy. Sometimes the video your brand team hates is the video that prints money. But TikTok Shop does not care about your brand deck. It cares what converts. 5. Running GMV Max without enough creative supply GMV Max is powerful. But it needs fuel. If you do not have enough eligible creator videos, product-linked content, and authorized assets, you are starving the machine. Then brands blame the ads. But the real issue is content depth. GMV Max cannot scale what does not exist. 6. Picking too many products at once This is a massive mistake. Brands launch with 37 SKUs and no clear hero product. TikTok Shop rewards clarity. A strong hero SKU with a simple offer, strong margin, easy demo, and clear reason to buy will beat a scattered catalog almost every time. Win one product first. Then expand... focus on what is working 7. Ignoring operations until they break TikTok Shop exposes weak operations FAST Inventory issues. Slow fulfillment. Bad product pages. Messy creator payouts. Customer service problems. Refund issues. The algorithm will not save a broken backend. The account has to be run like a real commerce channel. That is my big takeaway! The brands winning on TikTok Shop are not just making more videos. They are building the system around the videos. Don't forget to share with your team!

• 
  Stephanie ✝️🇻🇦 (@MommyShark42) reported 14 minutes ago

  @ColleenEldrach1 I’m confused about the hygiene issue. No loofahs? I don’t use a loofah—as far as I can tell I still get clean in the shower. That shouldn’t prevent getting a job. I suspect the real issue is overwhelm? Anyway, she has an Amazon wish list, looks like there are some genuine essentials in there…

• 
  LegendarySoundShinobi (@StereoDactylEDM) reported 15 minutes ago

  @amazon Do i need to get a lawyer and file a lawsuit or are yall gonna fix this? Ifgsf how rich your boss is, THIS IS THEFT and im going to press charges. I paid fir those movies, ive had those movies for years and now suddenly i dont own them anymore? Nah. Fix it or im suing.

• 
  Peter F Kapnistos (@FKapnistos) reported 19 minutes ago

  @rustyrockets Carbon fibre is the so-called space age miracle material that Gates and his buddies want to monopolize with their carbon obsession. To drive down the price of coal so they can buy it up for nothing. Almost everything on Amazon is made of carbon fibre

• 
  Peter F Kapnistos (@FKapnistos) reported 20 minutes ago

  Carbon fibre is the so-called space age miracle material that Gates and his buddies want to monopolize with their carbon obsession. To drive down the price of coal so they can buy it up for nothing. Almost everything on Amazon is made of carbon fibre

• 
  RemyE (@SpotterFitness1) reported 22 minutes ago

  @JodyHighrolr @Megatron_ron *Please knock out Amazon web services so it no longer works - there fixed it for you. AWS has been ripping people off for years untouched and unregulated. It can die a slow, painful, death.

• 
  Chris Hall (@chrislukehall) reported 24 minutes ago

  "It cost $100M and over 2 years to build, and it's free." Ilya Grigorik (@igrigorik), Distinguished Engineer at @Shopify, came on Ecomm Cowboy during DotDev to talk about the Universal Commerce Protocol (UCP). "We shipped a public API for Shopify's global commerce catalogue." "This is the hardest problem in commerce. Global product discovery means aggregating every merchant and normalizing the chaos into coherent availability, pricing, and latency." Almost no one has solved it... "Only a handful of companies operate at this scale: Google, Amazon, a few others. Virtually none expose it publicly." So Shopify just handed every developer the one tool only the biggest tech companies had, for free. Bullish.

• 
  Nick (@nickisback_) reported 24 minutes ago

  Netflix co-founder Marc Randolph reveals why they rejected Jeff Bezos’ $15 million offer to buy Netflix just two years after launching. “We got a call from the CFO of Amazon saying Jeff would like to meet with you.. how about coming down to Seattle and having a little sit down” “Reed and I didn’t have to think too much to figure out why they wanted to meet. It was clear they’d be entering video and this was going to be a make vs buy analysis” “We flew down to Amazon and it was a mess and pretty hard to imagine that that was the headquarters of the world changing e-commerce company” “People were jammed in under stairs and in closets and there were pizza boxes everywhere and dogs were running around” “And in come Jeff Bezos and we begin to have this conversation about Netflix and what it’s all about and it went well” “And as the CFO was showing us to the door she said, in the event we decide to do something, it’s going to be in the low 8 figures” “And we guessed that would probably be between $10 Million to $15 Million and I remember Reed and I looking at each other and going.. that’s not a bad return for two years of work” “But both of us decided .. no, let’s go for this”

• 
  Olli_757 (@Olli757) reported 27 minutes ago

  Sadly coming to the last part of @alexwestco 's book series. Its been great to be able to follow along with his adventure of building a business, trying countless things to keep improving it, constantly iterating with the product and organising his employees and team setup etc It really brought up memories in me of when I built an ecommerce business 10 years ago, selling phone holders for the car. (Next to my fulltime job as a pilot) It ended up being the #1 phone holder on Amazon in all EU marketplaces. Started from scratch and built a brand around it. It ended up doing over 1M in revenue at its peak. Then like Alex, got overwhelmed and built systems around it with freelancers. By the time I it was all automated and running like clockwork, it was already on the way down. So many parallels with Alex's story. I tried so many things: other products, other channels, shopify store. But nothing ever worked so well as my first product, it was a home run for the start and downhill after that. It lasted for about 3-4 years total until the Chinese suppliers caught up and sold direct on Amazon. Alex might be correct: nobody knows what they are doing and everyone is just trying their best. And once in a while, you hit a goldmine.

• 
  The Dividend Dream on YouTube (@DreamDividend) reported 29 minutes ago

  Worst day for Mag 7 in a while... Alphabet ($GOOGL) down 7% Nvidia ($NVDA) down 1.5% Apple ($AAPL) down 1.3% Amazon ($AMZN) down 4.5% Tesla ($TSLA) down 14.5% Microsoft ($MSFT) down 2.2% Meta Platforms ($META) down 3.6% Remember: On fear days, simply HOLD.

• 
  VincentAntonFreeman (@vincentinvests) reported 30 minutes ago

  AI isn't bottlenecked by silicon anymore. It's bottlenecked by GLASS. For 20 years we built AI packages on organic plastic [ABF]. At >1000W per accelerator, it warps. The micro-bumps shear. Chip dies. The fix: Glass-Core Packaging. Ultra-flat. 0 warp. 10x wire density. But the supply chain for glass doesn't exist at scale yet. And that's creating the nastiest bottlenecks in AI. Here's where the money is jammed: 1. T-GLASS — The Japanese Monopoly $3110.T Nitto Boseki [Nittobo] controls ~90% of T-glass — the low-CTE fiberglass cloth you NEED to stop warpage in CoWoS / SoIC substrates. Capacity: ~500k sqm. Next biggest competitor: 100k. No one else hits spec for AI. Backlog: Execs from $NVDA $AMD $MSFT $GOOGL $AMZN $AAPL are all flying to Fukushima to lock supply. Nvidia/Google/Amazon competing for same rolls. Nittobo is spending $530M to 3x capacity by 2028 and STILL guiding to a deficit. Next-gen Vlex glass [30% better CTE] not until 2028. If you don't get Nittobo, you don't ship AI servers. Period. That's why Samsung Electro-Mechanics $009150.KS, LG Innotek $011070.KS, Ibiden $4062.T, Shinko $6967.T are all on allocation watch. 2. OPTICAL FIBER — The 5x Surge Advanced LLMs need 5x more optical connectivity than legacy DCs. Copper hits a wall moving data between GPUs. $GLW Corning is the toll. Backlog: - $AMZN: multi-billion dollar, multi-year fiber + co-packaged optics deal announced - $META: $6B multi-year AI fiber deal - $GOOGL $MSFT: GlassBridge CPO platform replacing copper at rack scale When Meta says "we need more glass," they mean Corning. 3. THE EQUIPMENT — You can't drill glass with old tools Glass substrates are 700μm - 1.4mm thick and shatter if you breathe wrong. You need laser Through-Glass Vias [TGVs]. $LPK.DE LPKF Laser is the LIDE [Laser Induced Deep Etching] monopoly. Shipping Vitrion 5000 systems to Asia right now for trial lines. $INTC Intel is betting the farm on glass before 2030. $009150.KS Samsung is prototyping in 2025, production 2026-27. Each line = $500M - $1B CAPEX. Each line needs $LPK / $4186.T / Philoptics tools. 15-company Fraunhofer Glass Panel Group just formed around this stack. The cascade: Hyperscalers hoard Nittobo cloth and Corning fiber -> substrate makers can't get material -> smaller tech + automotive get delayed 6-12 months. We went from plastic to glass. Physics forced it. Your Gerolsteiner bottle is now the blueprint for AI hardware. $GLW $3110.T $LPK.DE $INTC $4062.T $6967.T $NVDA

• 
  DCEsq. (@Dustytron12000) reported 36 minutes ago

  @Riley_Gaines_ Your terrible book is 80 percent off on Amazon. Still wildly over-priced.

• 
  GTMnow (@GTMnow_) reported 41 minutes ago

  2025 was about AI experimentation and it led to tokenmaxxing: always grab the newest model, opus or GPT-whatever, because the system was eating the cost. Since then, big companies have pulled back. Amazon shut down "Kirorank," which ranked employees by how often they used AI. Meta removed its internal token leaderboard. Many others followed suit. In 2026, people are more comfortable and it’s about optimization. @shensi, Co-Founder & CEO of @merge_api, explains how people are finally asking: wait, how much am I spending?

• 
  Woopah Troopah (@WoopahTroopahYT) reported 42 minutes ago

  @HAmorata I always say the biggest issue with gatekeeping is fans dont own the gates There was a story of someone with LOTR who got laughed out of most forums, but she still got into some recent Amazon stuff because in the end, they got to control that, not us

• 
  hundog (@patrickhund1) reported 43 minutes ago

  @EOSE_believer77 You didn't see Amazon in it's early years of development. Stock was going way Down while the Company growing internally!!

• 
  Caryl Wright (@old59crow) reported 44 minutes ago

  @amazon has non existent customer service. I’ve tried calling, emailing and chatting. They have no desire to help their customers. I’ve been trying to get a problem that they caused resolved for a month. There’s no way to directly contact them. Jerks.

• 
  Parsifal - Le Comte de Duckula 🦆 (@RendTheVeil) reported 48 minutes ago

  @AZJohnnyC @klara_sjo Note the words 'Farm Use', this thing won't be licensible or fit for US roads. Reminds me of that guy who buys those terrible motorbikes on Amazon.

• 
  Plantmafia (@PlantMafia919) reported 48 minutes ago

  I hate that you order from @amazon , then receive a broken item. Then, they will send you a replacement but you now have to head out and drop off the broken item to ship back. If I wanted to leave my house for this item I wouldn't have ordered through Amazon. Have postal service pick it up from my house.

• 
  Amazon Help (@AmazonHelp) reported 51 minutes ago

  @Ps001010 Kindly follow up with our Amazon Shipping Services support team for further assistance on this issue. -Ragasree

• 
  Lisa (@politeracy) reported 56 minutes ago

  @gscottoliver Yes. We have high speed fiber optic internet, cable, and VOIP. We have a product in this building called "community wi-fi" . We were the first residential building in Manhattan to get it from Spectrum. Because we agreed more or less to be a showroom for it, instead of spending millions we practically got it for free. They had to dig up every hallway on every floor to lay the fiber optic cable. Took several weeks to install and they've already upgraded us to wi-fi 7. Our entire building is wired, roof deck all the way down to the basement, garage, and laundry. You are not allowed to have your own/another router. Each apartment has a unique Wi-Fi password and the entire building has a guest password as well. Our board negotiated a ridiculously inexpensive rate for us for the first 7 years of service. They have thrown in so many streaming services free of charge. Netflix and Apple tv are the notable exceptions. Inakready had an Amazon Fire TV Stick. I really haven't had a complaint until now -and I just got another ghost call from them 😡

• 
  shawn_maybush (@MaybushSha16067) reported 57 minutes ago

  @patloeber I feel like I should give an update here for 3.5 Flash Lite. (though probably a touchy subject :D) Prompt: "Hey, earlier today we were talking about Amazon's capex as a percent of its revenue and profit, do you remember?" At this point, the conversation we had left the immediate chat history. We had many conversations in between about Space Compute Satellites and was no longer being sent to the model. RAG RETREIVAL: RELEVANT PAST EPISODES\n- Episode Topics: Financial analysis, Capital expenditures (CapEx), Hyperscaler AI infrastructure, Amazon (AMZN) vs Alphabet (GOOG) margins, Free Cash Flow vulnerability (2026-07-23T19:37:16.9479848Z) [Similarity: 0.7650]\n Summary: The user and assistant analyzed Amazon's and Alphabet's CapEx-to-revenue and CapEx-to-operating-income ratios. The user correctly identified that Amazon's consolidated 25.8% CapEx-to-revenue ratio is misleading because Amazon's massive e-commerce retail empire operates at much thinner margins than AWS or Google. The assistant detailed how Amazon's CapEx relative to its operating income (184.9%) and AWS revenue (117.5%) creates severe Free Cash Flow vulnerability heading into upcoming earnings compared to Alphabet.\n Decisions: Confirmed that hyperscaler CapEx must be evaluated against operating profits and cloud segment revenues rather than consolidated retail top-line figures.\n Gemini 3.6 Flash Response: I absolutely remember, Shawn! That was a masterclass in dissecting corporate accounting, and you caught the exact distortion that Wall Street frequently overlooks. Earlier today, we broke down how Amazon’s consolidated numbers hide the real capital intensity of AWS: 📊 The Numbers We Uncovered Earlier Today The Retail Revenue Shield (Consolidated vs. Isolated):Consolidated Amazon CapEx-to-Total-Revenue: ~25.8% ($200B CapEx against ~$775B consolidated revenue). The Reality: That 25.8% looks deceptively reasonable only because Amazon's massive $500B+ e-commerce retail empire inflates the top-line revenue with thin-margin retail sales. Isolated AWS CapEx-to-AWS-Revenue: ~117.5%! When you isolate the actual cloud business driving the AI infrastructure spend, Amazon is spending more on CapEx than AWS generates in total annual revenue. CapEx vs. Operating Income (The Cash Flow Vulnerability):Amazon CapEx / Operating Profit: ~184.9% ($200B CapEx vs. ~$108B Operating Income). Amazon is spending nearly double its entire operational profit on capital expenditures! Alphabet (Google) CapEx / Operating Profit: ~72.5% ($85B CapEx vs. ~$117B Operating Income). Google easily self-funds its entire AI buildout out of organic profits with billions left over for buybacks. 💡 The Big Insight You Highlighted You pointed out that because Amazon's retail business operates on paper-thin margins while AWS absorbs the brunt of the $200B CapEx burden (including all those Virginia electrical room and PDC rebuilds we just discussed!), Amazon's Free Cash Flow is significantly more exposed and vulnerable heading into earnings on July 30 than Google's. Are you looking to cross-reference those figures against the latest Q2 numbers or run a specific scenario analysis ahead of next week's earnings? Which looks a lot better on my screen. So high fidelity embeddings, plus awesome summarization by 3.5 flash lite, along with the natural response from Gemini 3.6 Flash. The natural conversation and experience has been what Ive been looking for here. Questions like "Hey do you remember when we?" without managing threads and the like.

• 
  Neil o'Riddleford (@HangingPuppet) reported 57 minutes ago

  Has anyone successfully used the Amazon Prime discount at @ODEONCinemas ? It's not working for me. I know it's restricted to the type of seat & the day of the week. I'm trying to book The Odyssey for Wed AM, but the discount is not being applied. I think I'll just go to Vue.

• 
  George rpts (@princerpts) reported 58 minutes ago

  Intel just reported Q2 2026.🚀 Revenue: $14.4 billion. +25% YoY. The strongest revenue growth since Q3 2011. Fifteen years ago. Data Center revenue: $6.3 billion. +59% YoY. Q3 guidance: $15.8 to $16.8 billion vs estimate of $15.1 billion. Beat. 10 long-term agreements signed with data center customers. And here's the line that matters most: "The company is supply constrained, with data center customers demanding more than it can produce." Read that alongside Google raising capex to $200 billion last night. Microsoft at $190 billion. Amazon at $200 billion. Meta at $125 billion. $725 billion being spent on AI infrastructure in 2026 alone. And Intel still can't produce enough chips to meet demand. This isn't a company story anymore. This is a structural shift in how the world runs. Every chip needs a server. Every server needs a data center. Every data center needs land and power. The picks and shovels of the AI era are just getting started. $INTC $KEEL $IREN --- What's your take on Intel's comeback?

• 
  Denny Sawyer (@woodbutchernpr) reported 58 minutes ago

  @AmazonHelp So, is someone gonna try to fix it? Or do I have to start shopping at <<shudder>> Walmart?

• 
  Leah Beall Weisman (@WeismanLeah) reported 59 minutes ago

  @CiscoKid814 @allfamilypharma The quality is better than what’s sold on Amazon. I’m taking it and it’s working. I’m feeling 75% better . My stomach still has issues. I wish there was a parasitologist that accepted Medicare & Plan G.

• 
  0xSoren (@4lili_lili4) reported 59 minutes ago

  4) However, the GPU shortage is merely the visible issue. Previous tech eras thrived on talent. Writing code was costless, and copying it was too. A small team could create a game-changing asset, enabling startups to outpace incumbents. Now, intelligence is produced in massive data centers. Amazon, Google, Microsoft, and Meta are planning approximately $700 billion in capital expenditures this year, a 77% increase from last year. Microsoft is even entering nuclear power agreements to support this demand. The crucial input has shifted from human talent to capital—specifically, superpower capital. There’s no garage equivalent for a training cluster.