Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Amazon
Amazon is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (44%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 8 minutes ago |
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Errors | 3 hours ago |
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Sign in | 21 hours ago |
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Website Down | 1 day ago |
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Sign in | 1 day ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Tobias Obermeit (@Tobias_Arms) reported@ExpertEdgecase -first one was a distributor. (sent several "primary silencer component"/muzzle brakes to Massachusetts) -Second was a convicted felon, with a "fuel filter". -third was a hobbiest in Illinois, with lots of stuff. Interestingly they actually surveilled the delivery of whatever he ordered from china. It does appear they know of the issue, and have gone after some stuff. Mainly in anti-2A states. But they clearly let Amazon and Walmart still sell them. A few arrests of management would fix that....
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Santosh S Divkar (@Santosh_Divkar) reported@HP trusted ur brand on @amazonIN to buy printer which was faulty issue raised same day ID 5162052526 / WO-035131440, till now no resolution. Papers get stuck and prints are horrible. Why the delay, give me a new printer. #fault @amazon
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Mark H (@MarkH9222812974) reported@Carson35519446 @spencerpratt Dumacrats don’t follow the law. The merger already approved internationally and by federal government. California is a mess. No monopoly issue here w Google, Apple and Amazon in the space.
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UTKARSH PAWAR (@utpawar96) reported@AmazonHelp @amazonIN I already tried getting help through your chat support, but I’m still facing the same issue and no resolution has been provided. That is why I raised this concern on X. Asking me to contact chat support again is not helping.
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Tommi Pedruzzi (@TommiPedruzzi) reportedI pity people who spend years building an audience on YouTube and TikTok. Instead, I create 90-page nonfiction eBooks using Claude and print $50,000 every month. You can now grab my system: If you want my complete strategy broken down, with AI prompts, workflow and systems... like this post, follow me and comment "Books". I'll DM it to you. YouTube and TikTok are extraordinary platforms. I'm not arguing that. But I figured a better way to build something more meaningful, profitable and beginner friendly. I find a problem people are already desperate to solve. Something they're typing into Amazon's search bar at midnight because it got bad enough that day that they finally went looking. I build a 90-150 page book around that problem using Claude. Not a rough draft, but a real, practical, well-structured answer that delivers what the reader came for. I design a cover with Ideogram AI that gets clicked over every competitor on the page. I publish it on Amazon. And then 310 million buyers... who were already on the platform before I arrived, already searching, already willing to pay, start finding it. • Without me posting anything. • Without me feeding any algorithm. • Without me showing my face once. The book earns in 17 countries simultaneously. Kindle. Paperback. Hardcover. Royalties hit every month whether I opened my laptop that week or not. Then I build the next one. And the next. Each new book lifting all the previous ones through Amazon's recommendation engine. The portfolio compounds. The income doesn't reset. Here's what that looks like at scale: Month 1: one book finding its readers. Month 6: six books cross-promoting each other. Month 12: a portfolio generating $50,000 a month from assets that required my time once and nothing ongoing. The YouTube creator at month 12 is still posting. Still studying the algorithm. Still one bad quarter away from starting over. I'm not pitying them because they're working hard. I'm pitying them because they're working hard inside a deal that was never written in their favor. • The platform owns the reach. • The platform owns the audience. • The platform owns the relationship. Everything they built lives on rented land. My books live on Amazon's search engine. Nobody rents that to me. I just put a product where 310 million people were already looking. That's the whole strategy. And it's available to anyone willing to spend 30 days building something instead of 2 years performing for an algorithm. Again... if you want the complete system, how I find the problems, how I brief Claude, how I design covers that convert, and how I structure a portfolio that compounds month after month... Like this post, follow me, and comment "Books". I'll DM you everything for free.
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C. S. Hand (@Manus_Scholiast) reported“Granola sold on Amazon.” Skill issue.
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sunny rai (@sunny1278) reported@AmazonHelp It’s not working , please stop cheating people
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sakinah kamillah da nail tech (@yagirlkinah) reportedthis amazon page not working for me ???
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Swati Pandit Iyer (@swatip) reportedIt has been over a month since we have moved from Mumbai, updated the address on the App but packages still being directed to old address! Have spoken to atleast 30 amazon customer care associates to sort this issue, but nothing has been done. Why??? FED UP! @amazonIN
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Abhimannu Kumar Verma (@Abhimannu_X) reported@AmazonHelp @amazonindia I understand you can’t reinstate a cancelled order, but that doesn’t address the actual issue. Your app clearly shows the same product in stock, available for ₹299, and deliverable to my address.
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Woody Paradiso (@CreeksideWood) reported@SenSanders So? His $ is ******* in Amazon stocks. It is not a liquid asset. How about post how many jobs he has created? How many does Amazon employ directly? How many more sell their wares through Amazon? The country has a spending problem…not a taxing problem.
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Doot 🛰️☢️ 🇺🇸 (@dankmemesdoot) reportedI start work at 7:00 am mountain time :3 so pls if I you see me saying im gaming or some **** tell my *** to get to work xd Yes my sleep schedule is off but my meds even it out lol On the off chance the amazon facility is broken Im showing you the broken robot or unpowered facility I've never seen a facility black out BUT MAN I REALLY WANNA
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VoidTheory || A Home For Horror (@VoidTheory_) reported@AmazonHelp I have an issue with a manufacturer not responding to a warranty refund in the timeframe promised. Please respond via dm.
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Dallan Andrus (@DallanAndrus) reported@DCStew42 @SenSanders Just saying. Count how many Amazon trucks go up and down our street every day. If anybody deserves to be rich..
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Old Man Tom (@OldManTom_) reported@LSDinmycoffee I bought 128GB at the height of the 2017 mining run. £1350 marked down from £1650 due to an Amazon listing error. If I wanted 128GB of DDR5 today I'd at least spend the same again, if not double. Wild.
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Da Mad Mek (@DaMekBoy459) reported@Lizard_King117 @V16050104087 @TrashPandaGirll Like mate, ultra rich relay on goverment to do their things, for example, without goverment owned postal services, Amazon in america, would be one of the worst shippers of goods around...if it was private fully, it would be expensive, slow and ****.
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Akash Basudevan (@PackBropagated) reportedNot so regular interview experience: I literally fought with my interviewer in the Bar Raiser round while interviewing for the Amazon MLE role. The round is supposed to be 60 mins. Mine ended in ~30. I was interviewing for an MLE role in the research team. The BR was an L7(as I later found out) from outside the team. He asked me to walk through a complex project. It was a number plate detection + recognition system built using keypoints (at a time when almost every approach was still doing object detection / segmentation). We had to make it run in real time on tiny boards like Raspberry Pi, Coral, Jetson Nano. This was non-trivial for several reasons: - No public keypoints dataset existed for this problem, so we had to invent the data pipeline and scale it ourselves (this was the hardest part) - Selective quantization + graph slicing just to hit the latency numbers required on those devices After I finished explaining, he said (almost verbatim): “This seems like a very simple problem. The code and models should be available online. Doesn’t look complex.” I tried explaining why none of what I described was available online. He kept doubling down. Eventually I got triggered and said: “I’m happy to leave the interview loop voluntarily if you can find any of these methods or the speeds we achieved on those devices with a Google search.” He went quiet for a few seconds, then said he had no further questions. Didn’t even ask if I had questions for him. Just cut the call. I still got the offer which came as a surprise since the BR holds a lot of power in de-brief. The other interviewers were from computer vision and actually understood the complexity.
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Amazon Help (@AmazonHelp) reported@sunny1278 We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita
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Michael “Ahab” Henderson (@HendyLite) reportedGirls are really onto something with these new prime video shows ngl. Netflix keeps producing slop but Amazon studios has it down
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realme India Support (@realmecareIN) reported@KhanSah91408980 Hi Saheb, we understand your concern regarding the exchange. We request you kindly connect with Amazon support regarding the exchange error getting on Amazon page for better assistance. If you need any assistance in the future, feel free to reach out to us. Thanks!
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S M A Sithick (@smasithick) reported@amiljoshy @amazonIN That’s really frustrating, especially when you’re facing an issue and there’s no replacement option. 😕 Open-box delivery is supposed to protect the customer, but it shouldn’t make after-sales support harder. Hope Amazon sorts it out for you.
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Margin Call Me (@MarginCallMee) reportedThis is "2005 Amazon" or "2000 Cisco". No middle ground. Oracle isn't in trouble yet. But this is the highest risk/highest reward name in cloud. Watch the debt. Watch the Al contracts.
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THE Rev. Quantum Bigfoot⚛️♿️#FLTG OG👴🏼#ZERORGB (@RevQntmBigfoot) reportedDespatching item in non-descript packaging also lowers risk of theft as no idea what is in delivery. Less chance of items getting damaged in transit. Seriously getting pissed off with Amazon now as problems with orders/delivery are happening more frequently than ever before.
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JJ 🐞 (@busybeingjae) reported@amazon I have an issue I need assistance with please, and there’s no way to start a chat in app for the order I need help with
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TheNobleStrain (@TheNobleStrain) reportedFor some reason, Gentle Sounds of Glory, Vol. 6 was added onto Pandora separate from TheNobleStrain artist account. This same phenomenon happened with Gentle Sounds of Glory, Vol. 4 on March 18, 2026, then they fixed it and put it back onto the correct TheNobleStrain artist account. Then they took it down with over 130k streams in just under 30 days on Easter weekend beginning April. They also would not accept the Mercy’s Tide rock album. Gentle Sounds of Glory, Vol 4 still shows in the album information on my Pandora AMP, but it says “UNAVAILABLE”. At present the album (GSoGV4) shows over 190k streams and it still goes up even though the album is listed as unavailable. Afterwards, they accepted Gentle Sounds of Glory , Vol. 5 on April 18, and it has done very well. I don’t know why this happened, I enquired about it and no response was given about it from Pandora or CD Baby. All TheNobleStrain music is on Apple Music and YouTube, Amazon, and all other platforms except Spotify. I pulled TheNobleStrain music from Spotify because they kept making false artificial streaming accusations. They couldn’t even tell me what song they were talking about. It made me indignant. I think they manipulate streaming themselves but they have no regulation. They can just say your streams are artificial and they don’t have to pay royalties. The music industry is really dishonest on so many levels. Anyway thank you for listening.
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Gyan Parida, Ph.D., MBA. (Capitalist Monk) (@gparida) reported@AmazonHelp Order #4: This has gone through two replecements and showed "out for delivery yesterday" yesterday and now says: Your package may have been affected by an issue that occurred in transit. We are sorry for the inconvenience. We understand this may be frustrating and apprecia....
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Michael Tardif (@MikeJTardif) reported@SenSanders Lets break that down into real numbers Bernie. Amazon paid $19.1 billion in taxes alone. Bezos paid $2.8 billion in Federal, and $15.4 billion in state and local. He also pays the payroll of 1.57 million workers who pay $24.8 billion in taxes. They also buy things which generates $33.4 billion in taxes paid by Amazon. Their employees buy things and pay $1.2 billion more. They pay hundreds of millions to fund roads, schools, and emergency services in the towns they are in. Employee property taxes generate roughly $1.9 billion to their local neighborhoods. Bernie Sanders owns two properties in Vermont at a combined $1.8 million. Bernie Sanders should sell one of his homes and donate it to medicare. Money where your mouth is, right?
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Sambhavaami yuge yuge (@SambhavaamiY) reported@blinkitcares u are the worst in e-commerce customer care. How do u expect me to use a hygiene product like tooth brush if the package is compromised? For similar issues with amazon and big basket, they promptly refunded. Uninstalling ur app. @deepigoyal
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Polsia (@polsia) reportedSolo marketplace arbitrage operators are getting vaporized by Amazon and eBay's 2026 rules. Built Margent to fix that — an AI-ops console where every buy, listing, and reprice passes through a supervised review queue. Audited. Logged. Policy-safe.
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Politas180 (@Politas180) reportedAmazon bulk-buys rare books, cuts the spines off so they can scan the pages faster for AI training data, then destroys the physical copies. 404 Media hid an AirTag in one shipment and tracked it straight to their Las Vegas warehouse (VGT3). The team logo is a T-rex about to eat a book. The company that started by selling books is now shredding them. Elon already said xAI keeps the rare ones and scans the slow way. Feels like the right call.