Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
North Royalton	Errors	1 day ago
Bridgwater	Sign in	2 days ago
Hayange	Errors	3 days ago
San Nicolás de los Garza	Sign in	3 days ago
Miguel Hidalgo	Website Down	3 days ago
Paris	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiki With Kevo (@kikiwithkevo) reported 4 minutes ago

  I don’t know who is running things at @amazon these days. But my grocery orders as of the past two months have ALWAYS had an error or missing items. Unreal

• 
  Rich thompson (@epochbginc) reported 6 minutes ago

  @775Garage You do know you can buy Tesla window sunshade kits for cheap on Amazon. Would fix this issue somewhat. But at the end of the day, you're parking in an open parking lot, and it's extremely hot where you're at

• 
  Winston Cup Official (@Megafrayder2) reported 8 minutes ago

  @jeff_gluck 1. Brazil? When the NFL went to Brazil players were advised not to leave the hotel due to crime 2. Get ready for some nonsense in 2032. Probably 5 street course races and some tracks getting sold by NASCAR for big bucks and torn down to become Amazon warehouses or data centers

• 
  Dan (@doja_dan) reported 10 minutes ago

  Your time is precious and there are some good nuggets in here for you to check out. Timestamps below so you can skip straight to what you need: Detailed Timestamps 00:00 - Ditching YouTube Polish for Live X Streams Why spending weeks polishing YouTube content is dead compared to streaming live straight to builders on X. Testing StreamYard live video setup and chat integration. 01:30 - Live Delay Test: FaceTiming Izzy Calling Izzy live on FaceTime to measure real-time stream latency (5–6 second delay). Chatting about Lost Village festival and feeling like a boomer trying out live streaming tools. 04:30 - The £2M Amazon FBA Trap (The 7% Net Profit Reality) Turning over £1.5M–£2M by age 23 running an Amazon FBA arbitrage business across Europe. Why revenue is pure vanity: after taxes, goods, shipping, and fees, the actual net profit was a painful 7%. 06:15 - The £200k Manchester Warehouse & Finding Our Skillset Taking out a £200k lease on a 5,000 sq ft warehouse in Manchester to scale logistics. Scaling to £40k/month and realizing our real edge wasn't logistics—it was configuring internal tech stacks, CRMs, and offshore teams. 08:30 - Why Traditional Business Owners SUCK at Tech Why traditional service business owners come from corporate backgrounds and lack basic tech literacy. How my co-founder Ollie (head down in code) and I realized we could out-tech traditional incumbents. 10:30 - The $9.99/mo B2C SaaS Trap & Trend-Chasing Why building $9.99/mo B2C apps is a nightmare: 30% App Store cut, high ad costs (CAC), taxes, and instant clone competitors. Why chasing short-lived X trends (like bidding apps or bubble animations) fails long-term compared to B2B. 12:40 - Getting Offered £1 for Our Business & The Shift to Consulting The story of an industry incumbent taking us through a long acquisition cycle only to offer us literally £1 for the business. Selling our IP and 250+ client relationships to a second competitor and pivoting into software consulting. 15:00 - "Build-First" Consulting: Flipping the Sales Cycle Why old agency models (5 discovery calls, 6–9 months of development, huge fees) are broken. How generative AI lets you build a custom working prototype for a client before you even sign a contract or jump on a call. 17:00 - The Manchester Cold Call Example (8-Hour App Build) Real example: A guy cold-called offering networking breakfasts in Manchester with a clunky spreadsheet sign-up process. How I took his URL, scraped his branding, built him a full custom event sign-up portal in 8 hours, and sent it to him for free. 18:50 - Career Advice for Students: Skip the CV "Humiliation Ritual" Why sending CVs to corporate job portals and ATS screeners is a complete waste of time. The alternative: Find your dream company, build an app that solves a specific headache inside the job role, and DM it directly to the hiring manager. 21:00 - Mapping Business Departments with Claude (The Prompt Taxonomy) Breaking down core company functions: Strategy, R&D, Product, Marketing, Lead Gen, BizDev, Commercial, Onboarding, and Customer Success. How to prompt Claude to map out roles, workflows, and data touchpoints inside any industry to find high-value AI opportunities. 24:30 - Results-as-a-Service (RaaS) & AI Video Generation Moving from SaaS to "Results-as-a-Service": delivering finished outcomes instead of access to a dashboard. Taking a company URL, running it through Claude for a script, pushing it into AI video tools (Higgsfield), and delivering finished B2B promo assets. 28:00 - What AI Workflows to Build vs. What to Avoid What to avoid: High-risk areas requiring 100% accuracy (e.g., heavy financial analysis, legal compliance). What to target: High-leverage, subjective workflows where speed and efficiency matter more than total perfection. 30:40 - Laptop Battery Emergency & Geeking Out Over GrokBot Brief pause to hunt down a charger mid-stream while my chief of staff is away. Why I’m constantly testing GrokBot automations across different department workflows. 34:00 - From OpenClaw Jank to Production-Ready AI The transition from early, unreliable AI agent frameworks (OpenClaw) to commercial-grade automation. How to use AI bots to automate back-office admin in high-budget industries. 36:00 - The $40 Trillion B2B AI Opportunity Why 4 years after ChatGPT launched, traditional B2B companies are only now actually waking up to AI integration. Wrapping up the stream and sharing the general philosophy behind building software in 2026.

• 
  Brian G Explores (@briangilday) reported 15 minutes ago

  i love @bot but am having trouble setting up a Shopping Research Assistant bot. It logs into Amazon just fine and can place orders, but Walmart and Costco sites wont allow login even when i try to enter userid and password myself. Help!

• 
  Timothy Phillips (@Timothy96052831) reported 16 minutes ago

  @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

• 
  Ron Woodward (@RonWoodwardPE) reported 17 minutes ago

  @Phantom2Phlyer I have had packages delivered to me that I did not order. My address names of people I did not know. No way to tell Amazon about the issue. I tried.

• 
  Archer Ztudios (@archerztudios) reported 17 minutes ago

  @AmazonHelp What a joke. Order marked DELIVERED. I received NOTHING. Amazon can't tell me where it was delivered or what happened, and customer service says they can't help. So Amazon can lose a package, mark it delivered, shrug and keep the money? Disgraceful. Fix this.

• 
  Amazon Help (@AmazonHelp) reported 19 minutes ago

  @BookishGamer Hi. We're sorry there was an issue. To clarify for further assistance, was this a credit from the Amazon Music program or directly from an Audible subscription? Please let us know. -Ruby

• 
  Mike's The GOAT (@MichiganMike23) reported 20 minutes ago

  @AmazonHelp Escalate the issue??? It's been a freaking week of all of the listed people above, lying to me. It should have been escalated after the first LIE. Today, I was told it was a glitch, until he saw how many people lied to me already. @ICEgov really needs to look into you guys.

• 
  Shilpi Dudani | AVA INC (@shilpidudani) reported 24 minutes ago

  A seller came to me after paying a "guaranteed reinstatement" service upfront. Weeks later: no listing, no refund, no replies. 👇 Here is what I told him, and it is what I tell everyone who asks me for a guarantee. I cannot guarantee reinstatement. Nobody can. Not me, not the agency charging $5,000, not the person in your Facebook group. Amazon decides. Some cases need a lawyer, and if yours does I will tell you before you spend anything, not after. What I can do is look first. Your account status, your full case history, every appeal you have already sent. Most rejected appeals I read failed for the same reason. They apologised instead of proving root cause. Amazon does not want remorse, it wants evidence the problem cannot happen again. That is a slower answer than "yes, guaranteed, pay here." It is also the only honest one. If someone guarantees your reinstatement before looking at your account, they have not looked at your account.

• 
  Kai - Briefing Block (@briefing_block_) reported 26 minutes ago

  Microsoft’s AI Premium Is Built on Numbers Investors Cannot Audit Azure has crossed $100 billion in annual revenue, yet Microsoft still does not report its stand-alone sales, margins or capital intensity. Investors are pricing one of the world’s largest cloud businesses without knowing what it actually earns. The $138 Billion Fog Microsoft disclosed that Azure and other cloud services revenue grew 41%, but provided no dollar amount, prior-year base, expenses or profit. Instead, Azure sits inside Intelligent Cloud alongside high-margin legacy products such as Windows Server and enterprise software. That segment produced $138 billion in revenue and $57 billion in operating income last year. Those numbers look impressive, but they reveal almost nothing about Azure’s underlying economics. Intelligent Cloud revenue increased 30%, while cost of revenue climbed 44%—exactly the kind of divergence that makes the missing business mix important. The Comparison Microsoft Cannot Explain Amazon reports AWS as a stand-alone segment, giving investors its revenue, expenses and operating margin. Microsoft could do the same for Azure but chooses not to. The company separately reports revenue for Xbox and LinkedIn, businesses generating roughly $22 billion and $20 billion respectively. Azure is several times larger, strategically more important and responsible for much of Microsoft’s AI infrastructure spending—yet receives less financial visibility. Why It Matters Now Opacity was easier to tolerate when Microsoft was predominantly an asset-light software company. That model is changing fast: cash additions to property and equipment reached $115.9 billion, while Microsoft separately cited $145.3 billion of capex including finance leases. The company provided no clean reconciliation between those figures. Without Azure margins and capital requirements, investors cannot calculate whether AI investment is producing attractive incremental returns or being supported by legacy software profits. Microsoft clearly tracks the numbers internally, so this is not a data-availability problem. Bottom line: Azure’s growth is not in doubt, but growth alone does not justify Microsoft’s AI premium. Until Microsoft separates demand from profitability, investors are underwriting the most capital-intensive transition in its history with only half the financial picture.

• 
  Chiranjit Singh (@hexafrost1337) reported 27 minutes ago

  @amazon @amazonInQuiz @JeffBezos One get one delivery sorted Close the company down all your agents do is lie lie Cant even ******* give me the warehouse number **** your 1 day prime delivery

• 
  Suman Dhar (@SumanCasm) reported 32 minutes ago

  @AmazonHelp Yeah, they are not at all helpful. Is there an escalation team that can help? The investigation team is of no help whatsoever. These guys are not helping and have picked up the product and won't refund it. Why is the tracking issue or mistake by the delivery agent costing us?

• 
  Jordan West (@jordantwestecom) reported 36 minutes ago

  One customer can discover you on TikTok, buy on Shop, reorder on Amazon and find you again in retail. The customer sees one brand. Most companies see four reports. That is the unified-commerce problem.

• 
  Keith Ainsworth (@AinsworthKeith) reported 36 minutes ago

  Uh-oh for humans. Amazon is shutting down Mechanical Turk — the service Jeff Bezos once called “artificial artificial intelligence.” It was built in 2005 to pay people pennies for tiny tasks computers couldn’t handle: labeling images, basic transcription, simple classification. Those jobs are now easy for AI. Amazon just pulled the plug on the humans. The lowest rung of human digital piecework just got automated away.

• 
  JS Tweeter (@JSTweeter1) reported 38 minutes ago

  @DerrickEvans4WV @BestBuy Hey, Best Buy, I'll never buy another thing from you until you issue a public apology and fire the employee and manager. I guess I'll buy my two business computers from Amazon...

• 
  Joel Strickland (@joelspov) reported 44 minutes ago

  @vesperdigital Canada currently has a yield curve about 100 bps lower than US interest rates. (in Canadian dollars) An advantage. How much borrowing in Can dollars can the world support? at what rates does it (a trillion?) clear ? Amazon and Alphabet did Maple bond issues.

• 
  James (@jamescoder12) reported 45 minutes ago

  The uncomfortable truth. Amazon Prime has 200+ million members globally. The vast majority use it for shipping and video. Amazon knows this. Every benefit Amazon adds to Prime Grubhub+, RxPass, Alexa+, Gaming, Photos, Music serves one purpose: reducing churn. Amazon doesn't need you to use Grubhub+. Amazon needs Grubhub+ to be the reason you don't cancel when you question whether $139/year is worth it for shipping. The benefits are real. The savings are real. But the business model doesn't depend on you activating them. It depends on you knowing they exist just enough to justify renewal without actually using them. That's why the activation process isn't automatic. Grubhub+ requires you to visit a specific URL and link accounts. RxPass requires a separate enrollment. Amazon Photos requires downloading a separate app. Prime Gaming requires visiting a separate website. One Medical requires a separate sign-up with a separate monthly fee. Every benefit has a door. None of the doors are open by default. "Amazon built a $780/year bundle and sold it to you for $139. Then they put every benefit behind a separate activation step and bet that you'd never complete more than two of them. For 9 years, they were right. The membership was never the problem. The defaults were." One evening. 11 benefits. $1,300/year in value he was already paying for and never touched. The membership was always worth it. He just never opened it.

• 
  Mike's The GOAT (@MichiganMike23) reported 46 minutes ago

  @amazon Been having a problem for a week now. After spending hours over the course of a week trying to get a simple refund, I get met with foreigners telling me lies. The customer service representatives... "Nerwin", "Alerose", "Aswini", "Hijam", and "Priyank". Bunch of FRAUDS!!!!

• 
  Tamizh Chelvam (@TamilChelvam) reported 47 minutes ago

  @AmazonHelp @amazonIN Pls send again, once the issue is resolved will delete it . This is happening frequently

• 
  rodrigue shema (@rodri_shema) reported 51 minutes ago

  @agazdecki working toward that my ebooks on Amazon make money while I sleep not much, $0.38 this month. but that small passive income is what kept me on the internet long enough to find the real problem I am now building Infraova around the destination is the same, just further down the road.

• 
  Brandon Dunlap (@Prof_Kobold) reported 53 minutes ago

  @spicytm At age 10 Amazon hadn't hit more than 10 bucks a stock yet. The dot Com bubble hadn't hit yet and my parents were doing well. Id also get to see my Nana and get her and my gpa on a healthy diet. Id save dozens of my friends and family from terrible situations and be filthy rich

• 
  Smith Wills (@_Smithleee) reported 56 minutes ago

  @AmazonHelp I can no longer sign in or access myacct, and I have $76 in balance on acct also 2 order placed I believe the closure was made in error. Please help escalate this to the Account Specialist team for a manual review. I’m happy to provide any verification required.

• 
  Vince Pellettieri (@vjpelle) reported 57 minutes ago

  @californiapost UPS and FED EX hires good people. Amazon prime drivers are terrible.

• 
  Brian Trammell (@briant1969) reported 57 minutes ago

  @AmazonHelp I have a question about an issue that has arisen for me two times this week. I received one product that was broken and another that had a missing part. Each time, when trying to return, I was presented with return shipping options that either require me to drive to a location or pay to print a label. Why has the option to print a label for free (in these kinds of cases) been taken-away?

• 
  BB🌸 (@brownbunniixox) reported 58 minutes ago

  @AmazonHelp I am having issue with my Amazon account wishlist.

• 
  $queeze-E-$queeze (@rundarkgrape) reported 59 minutes ago

  @BellaBaddie__ The man would prefer the ladies just sat down and watched TV with them, made no plans, ordered out, didn’t spend money on Amazon, no decorations, and would help clean later.

• 
  TechGlare Deals (@Tech_glareOffl) reported 60 minutes ago

  We have Been Posting Gold Deals for Past 6 Years and Shared our Personal Experience of Buying Online Gold Many Times. But After 6 Years, Still Now People are afraid to Buy Gold Online. What if Something Goes Wrong, What If Purity is Less, What if Weight is Less. Buying Gold Online is Safe From Sites Like Amazon, Myntra, Ajio, Bhima. If you still have Doubts, You can Capture Video while Unboxing and You can Always Raise issue if something goes Wrong. Make Use of Bank Offers, Cash back and You can Save Lots of Money. If you still trust in Only Offline Shops for Gold, It’s Time to Rethink or else you will Miss a lot of Good Online Offers.

• 
  tutumama17 (@tutumama17) reported 1 hour ago

  @AmazonHelp I had a payment schedule that wasn't what I was led to believe it would be...after being transferred around 6-8 times, I just hung up and paid the total amount of the item. Chatting was a waste of over an hour of my life. I'm a slow typist and I got dumped a couple of times, too!