Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (31%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Indianapolis	Errors	16 hours ago
Montbéliard	Website Down	20 hours ago
George West	Website Down	1 day ago
Ligueil	Website Down	1 day ago
Rennes	Website Down	1 day ago
Valparaiso	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kapil Suvarna (@kapilsuvarna) reported 56 seconds ago

  @AmazonHelp My question to you is rather than this round the bush game, why Amazon cannot keep a small button in the product order page to speak to a 'Human CS' in case of issues ??

• 
  Stbham (@STouger) reported 1 minute ago

  @TheGeneral_0 At least you know how to fix it. That puts you in the top1%. A new Fluidmaster is around $10. A plumber will charge the other 99% $300 for that repair. I would say you win. Otherwise check Amazon. It blows me away with obscure stuff they have

• 
  Santa (@santa_kikosani) reported 4 minutes ago

  The answer was not helpfull. How are you applying £20 to my account when kindle cost £100? It is Amazon's problem and not customer's. I had a kindle that was in full work8ng order and it stopped because Amazon cannot send updates. Now my kindle doesn't work. @AmazonHelp

• 
  Jacque Cousteau (@JacqueBenson15) reported 7 minutes ago

  @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

• 
  TheKinoGrove 🍊🍊🍊 (@TheKinoGrove) reported 10 minutes ago

  "my company... could use your business" @TheQuartering has flipped back to the pity me method of pushing his coffee... He is also retcon'ing his entire Walmart story... Walmart processing won't be done until Sept 15th.... then sometime in October.... the coffee has always had "Walmart SKUs" A chatter complains about a customer support issue.... Jer tells them to contact amazon. So much for Jer doing all the customer support.... He's not going to launch Walmart until he has a full collection there.....

• 
  Natasha Flicksticks (@Tish_Pish2) reported 12 minutes ago

  @rcolvile We should knock down at least a quarter of our retail spaces, then invest in making what's left destination zones that offer something Amazon and Tesco can't, whether that's food, bars, artisan, high end, thrift, services etc depends on the location and local population.

• 
  zerohedge (@zerohedge) reported 16 minutes ago

  Premarket movers Mag 7 stocks are mostly lower with the exception of NVDA which rises 0.6% after Friday's slide (Apple -0.3%, Meta -0.1%, Amazon -0.4%, Alphabet -0.5%, Tesla -0.6%, Microsoft -0.6%) BioMarin Pharmaceutical (BMRN) rises 4% after the company said it had entered into binding terms with Ascendis Pharma, resolving the patent and ancillary disputes concerning Ascendis’s Yuviwel. Energy stocks (CVX +2%, XOM +2%) rise with oil as tensions spiked in the Middle East, with the US and Iran exchanging strikes for the first time in about a month and Tehran claiming a tanker was hit by mines in the Strait of Hormuz. Kaiser Aluminum (KALU) rises 2% after UBS analyst Alex Stansbury raised the recommendation on to buy from neutral. PG&E (PCG) falls 15% and Edison International (EIX) declines 5.5% as California legislators introduced a bill that would update the state’s wildfire response without shifting liability away from publicly traded utilities. Pinterest (PINS) slips 3% after announcing Chief Financial Officer Julia Brau Donnelly will step down from her role on Oct. 30 after three years with the company. Science Applications (SAIC) rises 8% after the government IT services contractor boosted its revenue guidance for the full year. SLB (SLB) inches 1% higher after agreeing to acquire Kelvion, a firm that provides data center cooling solutions, from investors including Apollo Funds for $3.4 billion in cash.

• 
  Take The Cannoli 🇺🇲⚜️🐕 (@takethecannoli8) reported 17 minutes ago

  @CarolsCloset @amazon I use this phone number for Amazon Customer Support and I've never had an issue. 1-888-280-4331

• 
  Mousumi Baruah (@MousumiBaruah11) reported 23 minutes ago

  @amazonIN How is this acceptable service? What I want is a simple answer: why is this order facing repeated delivery issues question mark is there an actual logistical problem or it is simply a failure of Amazon delivery service? Nobody seems able to provide a definite answer @amazonIN

• 
  Christopher John Hill Books (@hillc79) reported 24 minutes ago

  @kampungkreepy Amazon KDP cancelled my entire account just because of 2 words in a title of a book which went through there *rigorous copyright checks* and then blamed me for it. The 2 words in question are in other fantasy book titles being sold to this day by other authors with no issues!

• 
  Josh 🇬🇧 (@ISAmaxing) reported 25 minutes ago

  Really starting to concentrate down - not selling any positions but have a lot of conviction in $NVDA and $AMZN up to 2028 so will be adding mostly to them over other companies - DCAing them I think both are great businesses amzn currently at a fair price Nvidia at a cheap price. If Amazon ever drops to $200 it is a steal for me

• 
  Hal Berenson #🟦 (@halberenson) reported 26 minutes ago

  @chrismunns I’m always surprised at how poorly the initial qualification off of LinkedIn is. Not just Amazon, almost everyone’s. If Amazon did want to try to recruit me, there are 8 S-Team members (including Andy) who know me well. Two since the 20th Century. One used to work for me. Numerous other VPs know me. They might also notice I’m connected to several recruiters at Amazon. Indeed one of whom, if they are recruiting me for an appropriate position, is likely their manager. Many of these people have my cell phone number and/or my personal email address. A cold call from an unknown Amazon recruiter is the least likely channel to successfully get me interested in returning. Yet I’ve gotten them. The problem at Amazon, at least for broad (vs specialty) recruiting, is the split they created between “sourcers” and recruiters, assuming they still have that split. The sourcer is volume focused, generating a pool of potential candidates for a position. They don’t go that deep. Then those candidates are handed off to a recruiter. The recruiter is the one who would look deeply at a past position at Amazon, see the connections, and reach out to one or more of those still at Amazon to ask about you. I think you are dealing with a sourcer. Your previous level at AWS is completely unclear from your LinkedIn entry. You could have been an L5 doing those things as you don’t use standard Amazon titles; the words “Director”, “Principal”, or “Senior” don’t appear. I don’t recall if a sourcer can even look at history for past employees. Your role descriptions suggest you could do a great job as a TAM, but I scratch my head wondering how they got from “qualified” to “would have any desire to do that job at this point in your career”. Yeah, I could be a TAM too and that almost happened…in 1977.

• 
  Buddy Brawler (@brawler_buddy) reported 27 minutes ago

  @NealjanNealjan @SparkysTech They are random on Amazon, 20 U.S. dollars to 100 U.S. dollars. So that could work. Other than that, I used to get my film from a flea market. It closed down during covid.

• 
  Debarati (@debaratipatra1) reported 28 minutes ago

  @AmazonHelp That's va broken link , simply not working

• 
  Jeremy (@jdsmith84) reported 30 minutes ago

  I assume it’s a pay to watch add on for Amazon? I’m down.

• 
  Aaron Darden (@aking1023) reported 31 minutes ago

  @JustTheTweets17 @EricSpracklen Out of touch with whom? I want high paying jobs in my community and I want to win the AI RACE. What really is the problem? Should we get rid of AMAZON as well, they have huge warehouses in our back yard and are taking a lot of grid space for electricity.

• 
  Babuji Katta (@kattababuji) reported 35 minutes ago

  @AmazonHelp @amazonindia Please provide a specific explanation and corrective action, rather than a generic customer-service response. If Amazon fails to resolve this recurring issue, I will escalate it to the National Consumer Helpline

• 
  AnnieEm🇺🇸 (@amac1644) reported 36 minutes ago

  @CarolsCloset @amazon Are you that dense? LOL Start a return. Take it to UPS. Get money back. Also order skirt again. Life is so complicated isn’t it? First world problems. 🙄

• 
  Davi Strazza (@davistrazza) reported 37 minutes ago

  i keep thinking about how payments will work if agentic commerce becomes the norm. we spent the last 10-15 years making payment credentials persistent and invisible. agentic commerce may be taking us in a different direction. tokenization at the psp level, and more recently at the network level, was a big part of making one-click checkout possible and setting the standard for payments ux. think uber, amazon, etc. payment credentials basically disappear into the background. you’d expect agentic commerce to build on the same foundation. and some solutions do. but an interesting part of the first wave is the use of transaction-specific credentials, from single-use cards to tokens scoped to a specific purchase, even when there’s a persistent payment credential underneath. there are good reasons for this. these instruments give agents tighter spending controls and limit the exposure of the underlying payment credential, but they also come with tradeoffs. persistent payment credentials have historically been one of the signals merchants use to recognize shoppers over time. that matters for loyalty, risk management and personalization. transaction-specific credentials can remove some of that continuity at the payment layer. the same person can show up looking like a new customer every time, which means identity and other signals may need to be passed in different ways. from a merchant’s perspective, that's a big deal. i’ve been playing around with a lot of the solutions being built. in more than a few flows, the agent pays fine and from what i can tell the merchant still has almost nothing reusable on the other side. i’m very bullish on agentic commerce. at the current pace, i think we’ll soon look at checkout forms the same way we look at fax machines today. but what replaces them will come down to how much control over data and the customer relationship merchants want or need to keep. my sense is they’ll give up more of it than they expect.

• 
  KC Sunshine (@KEC913) reported 38 minutes ago

  @miles_commodore NO Retail in general soon be thing of past AMAZON just makes it too damn EZ I want to complain Have slow delivery(don’t) Have bad return policy (don’t) Too hard to return items(it EZ) Too Expensive(it’s not) Don’t have enough of what I want/need(got everything) Just Saying

• 
  carolyn tackett🐊 (@CarolsCloset) reported 40 minutes ago

  @flemingscheetos @amazon Had the same problem before when they sent me a completely different product than I had ordered. I followed their "easy" return process and then got denied a refund because I returned a different item than the one I ordered. That's exactly why I tried to talk to a person this time

• 
  Jeff (@artemysone) reported 40 minutes ago

  The Anti-Data Center people are so funny like people don't live next to warehouses already... Go drive down the street past your local Amazon or Walmart Warehouse lol

• 
  Vishal Singh (@Thakur_VishalS) reported 42 minutes ago

  @AmazonHelp No one ready to resolve my issue.

• 
  Chris Chomenko (@ChrisChomenko) reported 43 minutes ago

  Amazon has deployed over 1 million robots. It employs 1,576,000 people, per its latest 10-K. In 2021 Amazon employed 1,608,000. Four years later revenue is up 53% to $717 billion, headcount is down 32,000, and the robot fleet crossed a million. That fleet started with a single robot type in 2012. At this slope, robots outnumber Amazon's human workforce within a few years. Amazon wrote the operations playbook every company studies. When the robots pass the humans there, how long before your employer runs the same math?

• 
  Ith (@Ithildyn) reported 49 minutes ago

  Not much I can do from down here to make his very long hospital stay better, but maybe a few Amazon surprises might brighten his day a bit. Of course, I hope he's allowed tea 😒 It would be an injustice beyond description if they didn't!

• 
  Poonam (@Aiwithpoonam) reported 50 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Mark (@truckandduck123) reported 54 minutes ago

  The fact our TOOTHLESS @FTC doesn’t see Amazon as a monopoly with its own products, own deliver system, own logistics operations, and now owning grocery stores to medical services companies. Give me a ******* break: we have a MONOPOLY problem on this country

• 
  She Vet AF (@etcher10) reported 55 minutes ago

  @USDOTRapid Amazon send a delivery driver to my house who couldn't speak enough English to say hi to me, a month ago. When I reported it to Amazon, they had no problem with it. HOW????

• 
  2 for 1 Bang Wigs #Anaconda 👑 (@Pr1nc3ss_Bilq) reported 56 minutes ago

  I spoke to an Amazon customer service agent. Omg. I have never been disrespected by an @amazon CS rep. This rude idiot was literally trying to yell over me as I was explaining the issue. The only thing that makes the service convenient is fast shipping and returns. I

• 
  Ankita (@AnkitaGhavghave) reported 59 minutes ago

  @AmazonHelp @amazonindia I’ve already contacted your Customer Care and raised this issue 2 days ago. I was told it would be escalated and someone would follow up. Nothing happened. Now you’re asking me to contact another team through a link that expires in 1 hour. Nothing works.