Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (34%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Website Down	6 hours ago
Boa Vista	Errors	7 hours ago
Wigan	Errors	1 day ago
Aulnay-sous-Bois	Website Down	1 day ago
Papao	Website Down	2 days ago
Kennedy	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  지우 (@minccino02) reported 5 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Captain Coordination (@KleptoBek) reported 5 minutes ago

  @akafaceUS A lot of malls died long before Amazon became a thing, due to security challenges & ridiculously high overhead costs, among other problems.

• 
  Mr. 5 Star (@Mr5Star) reported 5 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  Jean Leonard (@LeoJean581) reported 6 minutes ago

  @draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?

• 
  GeoFinance 💰🐵 (@SillyWorkMedia) reported 7 minutes ago

  What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

• 
  C H (@Homie_san) reported 7 minutes ago

  Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.

• 
  American Freedom (@AFPfortheUSA) reported 9 minutes ago

  @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

• 
  tim212 (@tim2_12) reported 11 minutes ago

  @FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.

• 
  Humberto (@patife) reported 11 minutes ago

  @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

• 
  Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported 17 minutes ago

  @JamesYear37 The problem is, as you know, James, is that there are no laws against profiteering. I’d love to see every cockroach who runs Amazon Relay put in front of a firing squad, but it’s never going to happen.

• 
  Tesla_Optimus (@Tesla_Optimus_K) reported 23 minutes ago

  Tiger Global didn't dump AI. It moved down the stack. The Aug. 14 13F shows Q2 cuts that look violent: Alphabet 10.63 million shares to 5.81 million, about 45%. Broadcom roughly halved. Netflix gone. Nvidia, Microsoft, Amazon, Meta all trimmed. Then two new lines appear — about 675,000 AMD shares worth ~$392 million, plus a small SpaceX stub. Alphabet is still a top holding near $2.1 billion. This is rebalance, not a white flag. Here's the thing: platforms still fund the capex, chips still bill it. Tiger kept Nvidia huge, doubled Intel, and bought the challenger GPU. Holder counts rose in both Alphabet and AMD. The next tell is cloud margins and who actually wins the rack, not one 13F headline. They sold some of the bill-payer. They bought more of the invoice. Source : Yahoo Finance #TigerGlobal #AMD #Alphabet $GOOGL $AMD

• 
  Tesla_Optimus (@Tesla_Optimus_K) reported 26 minutes ago

  Piper ******* says Amazon's AI spend still clears. Meta and Google's returns don't. Aug. 31 note: Overweight Amazon, $320 target. Amazon's ROIC averaged about 17% from 2018–2025 and they see ~14% in 2026 — ugly versus history, least ugly versus peers. Meta's ROIC is sketched down ~27 points from 2024 to 2027, Alphabet ~26. Champion's split is simple: Amazon pours into AWS, a metered business. Meta and Google are pouring into frontier models whose payback is a press release. Jassy actually walks payback periods on the call. The other two talk products and infrastructure. Amazon's ROIC can still sag if they overbuild or price-war the cloud. It's just not falling off a cliff the way the model labs are. Same capex boom. Three different receipts. Source : Yahoo Finance #Amazon #Meta #Google $AMZN $META $GOOGL

• 
  lon :3 (@seunginplushies) reported 27 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  Good Morning Donkey Fans (@mornindonkeyfan) reported 31 minutes ago

  BRONCOS WEEK 12 - @Steelers vs. Dr. Rogers Steelers with a new coach and world renowned medical expert at qb. I don't know if they will be good or terrible. My gut says terrible given the change and age of their virologist. But if history shows you anything the steelers find a way to be good. Amazon Prime game warning....make sure you help the rents with logging on and passwords as part of turkey day.

• 
  Paul Roundy (@PaulRoundy1) reported 35 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  Ghyan (@GhyanOnX) reported 37 minutes ago

  Outstanding customer service, @amazonIN @AmazonHelp: 1. Botch my order 2. Fail to pick it up for 10 straight days 3. Have your highest escalation team act like arrogant trash and hang up on me :) You screwed up, you refuse to fix it, and your support is a toxic joke!

• 
  MassGuy (@RealMassguy) reported 38 minutes ago

  @DailyPlanetoid @2fort4 What evidence proves he didn't do it? Nothing. What proves he did it? His DNA. His Knife purchase. His knife being missing. Attempting to delete his Amazon purchase history. Driving during the murder window in the same type of car they were looking for. Powering down his phone from just before the murders until just after. **** porn consistent with the crime (sleeping, passed out, etc). Stolen female ID's in a glove in a box in his closet. 23 prior late night trips to the area, and never going back to Moscow after the morning of the murders.

• 
  queenB (@KENDALLKUBAN) reported 40 minutes ago

  @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

• 
  Max Hailperin (@MaxHailperin) reported 46 minutes ago

  @AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.

• 
  American 🇺🇸 (@SupportAmericaF) reported 47 minutes ago

  @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

• 
  STL Sports Fan (@BStock72) reported 49 minutes ago

  @TheRy_InSTL Regardless, it's a terrible look that for Dallas and Anaheim it's part of the standard Amazon offering but for us it's an add-on service.

• 
  Robert Yang (@robertythoughts) reported 52 minutes ago

  POV: you bootstrap a CPG brand: > Coman goes bankrupt > 3PL steals inventory > Food scientist holds formula hostage > Get sued. 3 times. > 3 hires quit > 4 hires get laid off > 20 No’s from investors > Tiktok shop gets banned > Ad account gets banned > Amazon gets restricted > All time high materials prices > Tariffs cook margin > 4 pallets of inventory disappear > Container gets stuck at port for 3 months > $14k packaging misprint error > Only coman that will take u says $400k MOQ everything that can go wrong WILL go wrong… keep it pushin 🙏

• 
  It Happens (@NeedsSaidoften) reported 53 minutes ago

  So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers

• 
  Sourabha Shakya (@sourabha4u) reported 54 minutes ago

  Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

• 
  TheAlphaLegion (@legioxxalpha) reported 56 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  The Inner Circle Trading Group DP David Prince (@epictrades1) reported 1 hour ago

  @CardiCNBC Really ? That is what you took from this ? I see much worse broken business models w low valuations over amazon. Indeed amazon is doing quite well... rem last earnings. Oh and no nothing is a hard rule for all stox, odd u thought that

• 
  javadoodles ✍️ (@javadoodlestv) reported 1 hour ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  Further Records (@furtherrecords) reported 1 hour ago

  @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

• 
  Pffft2 🇺🇸🔥 (@45wonyuge) reported 1 hour ago

  @glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!

• 
  STR8BGN (@StraightBugging) reported 1 hour ago

  @Variety Energetic my ***. Horrible acting and terrible plot. It's like speed, but she's running. Amazon Studios strikes out again.