Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Amazon
Amazon is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Munich
|
Website Down | 14 minutes ago |
 San Jose
|
Website Down | 25 minutes ago |
|
Newport
|
Errors | 33 minutes ago |
|
Kinsley
|
Website Down | 2 hours ago |
|
Farmington
|
Sign in | 3 hours ago |
|
Tyler
|
Errors | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Smita Mrs India Earth (@Smit0912) reported@AmazonHelp After raising this issue here i got a call mentioning that i was not available , what an excuse to cover up your faults Great 👏🏻please prove yourself as i have not received any calls from your side after placing an order? Dont try to put blames on customers?
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Betai-Labs (@BetaiLabs) reportedMeta just committed $27B to compute. OpenAI is spending $20B on chips. Amazon locked in 5 gigawatts of power. All that infrastructure trickles down. AI keeps getting faster and cheaper. You don't need a billion dollars. You need 19€/month.
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vikas arora (@vikasar87801830) reported@AmazonHelp Nothing has happened even after reaching out shipping support team.Please share the proper escalation path and complaint hierarchy for this delivery issue. Kindly let me know the next level of support, escalation contact, or grievance channel so this can be handled properly.
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shadan (@shad8ahmad) reported@AmazonHelp Facing a serious issue with my Amazon account. My orders are being auto-cancelled due to “Return Policy Violation” and my account is under OFM review. It’s been more than 4 days and I have not received any response from the Account Specialist team.
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Peter (@PeteRaj088) reported@bruce_barrett Ironically, it looks like a scam, probably the "legal issue" can be resolved with Amazon gift cards.
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Mani Netha (@ManiNetha007) reported@AmazonHelp @AmazonHelp The app promised 12 PM delivery, then I was asked to wait until 10 PM, and both promises were broken. Agents only say sorry, but no one is accepting responsibility for the false commitments and wasted time. An apology without accountability is not resolution. Nikhat?
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Selestial Astrology by Ssaurabh (@selestialastro) reportedWhat an absolute scam by @amazonIN & @sony_india bought a PS5 dual sense controller on 30.03.2026 and from day one it had issue and Amazon asked to take it to the service center and the service center says the product was activated in 2021 so the warranty is void what nonsense .
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totally. (@sednahhh) reportedI live in NYC, no shade, this should be a non ******* issue at this point. And don’t tell me to Amazon subscription ****.
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CA Ajay Dhaka (@ajaydhaka2023) reported@amazonIN @amazon Still not working. It keeps saying getting the help... But doesn't move forward. Is there any customer care number to contact or arrange a call back
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Hemendra Singh (@Ur_Hemendra) reportedI have placed so many orders for their investigation, but it seems they don’t even care to look at what went wrong every time. Amazon customer care just expects that the issue will get auto resolved by next order, so nothing to do for now. @amazon @amazonIN @AmazonHelp
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Steve Hostetler (@SCHostetler) reported@DorisKluin @MarkBadMan Amazon has about 60% of the print market share in the US and around 84% of ebooks. If you don't see how decreased visibility on Amazon is a major problem for sales, you not only don't understand book sales, but you also don't understand basic math.
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SP Dixit (@SomPrak31512876) reported@AmazonHelp Your team is incompetent and unprofessional. I want to write a mail to the concerned nodal officer, if no mail/contact of nodal officer is available then you are already violating laid down regulations for sellers/merchant sites.
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Prashant Sonavale (@prashantjs01) reportedSorry @JeffBezos boss but seems you don't have any respect in your own company @amazonIN @AmazonHelp even if tagging you directly no one has resolved my issue... #FraudAmazon #AmazonDownfall
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MANISH (@MANISHR91296830) reported@Brooks_exe @Mandevil23 Any source to back your claims, cuz everyone says there's decline but not about top 20. Gen v as a show was trending globally in Amazon territories. In fact, A very similar superhero tv name Daredevil scored S3 even though it has never broken any disney+ records.
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The Quant Monk (@TheQuantMonk) reported@AmazonHelp It's about KDP account verification issue, not the amazon account.
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Smita Mrs India Earth (@Smit0912) reported@AmazonHelp No this is a false statement on your app mentioned. Need an apology and prompt delivery or else i will raise this issue further as i have done the payment.
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LadyDispo (@LadyDispo) reported@rinaisnotokay @marcolivera12 Did you see The Accountant 2 which Amazon MGM released straight to streaming this year starring Oscar winner Ben Affleck? I didn’t think so. MGM showcased their theatrical slate at CinemaCon a couple weeks. Guess which movie wasn’t listed? That’s right. This one. Sit down.
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Rakhitha 📚 (Read Smarter for Personal Growth) (@NimeshAIGrowth) reportedOnly read the second chapter today. It's about how Jeff Bezos built Amazon from a small garage startup into a fast growing company heading toward its IPO. Important Lessons ✅ Think BIG from Day One Bezos didn't aim for a small bookstore. He chose the name Amazon to reflect a massive long term vision. Lesson: Start with a big vision, even if your current setup is tiny. ✅ Make Strategic Decisions Early Amazon's location (Seattle) wasn't random. It was chosen for: - Talent (tech hub) - Logistics (near book distributors) - Tax advantages Lesson: Early decisions compound. Choose based on long term leverage, not convenience. ✅ Solve Problems Creatively (The Lichen Loophole) Amazon couldn't meet minimum order requirements from book vendors. So they, - Ordered 1 real book + 9 out-of-stock books - Got what they needed without waste Lesson: When systems block you, look for loopholes or unconventional solutions. v
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VISHAL Malavat (@malavat_vishal) reported@AmazonHelp @amazonIN No one answer & not solve my problem
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Lain on the Blockchain (@CryptoCyberia) reported@ExactlyBackward @FourVork I have no idea, but that's certainly a great statement to want to find. My understanding is that, with the power of vibe coding, updates to things like Github, AWS, Amazon store website, Cloudflare verification, etc., are breaking for normal use, but it's possible that malicious entities are targeting these services ans finding exploits in the new code thst weren't there before. Then there's the other side, which I think you're hinting at, where malicious users are finding exploits that would have worked in previous versions and the latest versions, and then, naturally, the thought line goes "perhaps those malicious actors are using LLMs to find exploits that existed for forever in the code, and therefore, the increase in services going down is because of attackers using LLMs, not the services' teams making oopsies bc of LLMs.
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Hukum_Singh (@Shak_Si_91) reported@AmazonHelp Okay, I hope you guys can see that it is not my bank account and I never added it. If it was there then its a technical issue not my issue cause I am 100 % sure I didn’t add that.
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☘︎ La Voix de ſon maiſtre ☘︎ (@Mon_Damoiseau) reportedcrucially!! any doctor who WANTS to offer this in his or her practice usually opens and staffs a pharmacy on site!! the quality of care would go down MASSIVELY if doctors were forced to juggle being Drug Amazon with taking care of their patients. it's WAY too much work
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Michel de Perez (@de_pereznc) reportedtomorrow's problems already have an amazon review queue when will they ask for a return policy?
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Muhammad Waseem raza Qadri (@Muhamma76994457) reported@AmazonHelp Why isn't my problem being resolved? Why isn't my order being delivered to my home? I've placed my order a second time, and it still hasn't arrived. It's been almost a month and the order hasn't been delivered. Why? You have a service that's harassing customers.
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Sebastian Garner (@sebgarner) reported@amazon I am still awaiting your response to my DM after your lazy delivery driver who couldn’t be arsed walk down our path to put the package in our delivery box so this just about sums you up
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Amazon Help (@AmazonHelp) reported@ShaziaKKBB We apologize for the inconvenience you are experiencing with the Amazon Now service at your location. To address this issue, we request that you try checking the service again after some time. If the problem persists, please get back to us, and we will be happy to assist you further with resolving the matter. -Siddarda
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Chetan Tiwari (@ChetanTiwari277) reported@amazonIN I want to report an issue regarding an item missing from my Amazon delivery order.
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Swayam Rout (@SwayamRout2) reported@AmazonHelp @amazonIN Final notice. Order not shipped since Feb 18, but EMIs deducted. Endless “backend issue” + support loop. You even missed your 6–12 hr promise. @Flipkart handles such issues faster. Fix in 48 hrs or I escalate legally + consumer complaint + bank dispute.
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HolyLamb (@realHolyLamb) reported@Notwokenow How very sad to drown in three feet of water and not even be able to stand up to survive, nor cry out for help. I saved a kid one time while we were doing baptisms by docks on the Amazon River, it was silent, no screams, I just saw his hand thrashing a little, saw his hair floating. I took my phone out of my pocket & jumped in and pulled him up by his hair. God saved us from sorrow that day. Another time a kid almost killed me when I tried to save him, climbed me and pushed me down & stood on top of me in panic.
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Meme Gene (@ofreacharound) reportedBut eventually you end up with “tech businesses” like Uber or Amazon who are “real world categories”, and interact with Average Workers and Customers You hire people to Do Things and Handle Problems But those aren’t “tech workers”, and they aren’t “elites”