Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Saint Paul	Errors	25 minutes ago
Coacalco	Errors	1 hour ago
Madrid	Errors	2 hours ago
Salt Lake City	Sign in	4 hours ago
Los Angeles	Website Down	5 hours ago
Houston	Website Down	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rocketman (@aherhwer) reported 4 minutes ago

  @tslaming Doesn't seem to be an issue for IBM, Google, Microsoft, Amazon et al. One wonders why.

• 
  John R Fuisz (@jrfuisz) reported 6 minutes ago

  @HighwayBob @CDHMartinez @amazon Special permits or special areas. If you drive a commercial truck parkways are a no go. My guess the construction on the rt 50 to 66 offramp forced him down onto the parkway. Should have immediately pulled over and called for an ******.

• 
  Sandeep Poddar (@spoddar1988) reported 9 minutes ago

  @AmazonHelp Link is not working. Can you resend it? Or can someone from your team call me?

• 
  Jyoti Narayan Mishra (@Jyonmishra) reported 9 minutes ago

  @AmazonHelp @amazonIN It has been 12 DAYS with zero response from your OFM specialist team. Every single order I place continues to be auto-cancelled within 5 minutes due to an aggressive system glitch. I'm completely locked out of shopping.

• 
  Love, Jasper (@captain_jazz) reported 11 minutes ago

  @AmazonHelp Yes, tried everything free shipping and it won't add. I think it's a glitch in the app.

• 
  Nacho Barrio – SaaS & ecom builder (@NachoBarrio__) reported 15 minutes ago

  Working on something for exactly this problem. If you're an Amazon seller, operator, or consultant who's lived this chaos. How do you currently handle it? (More soon.)

• 
  Pramod Gaddikar (@PramodGaddikar) reported 17 minutes ago

  @AmazonHelp Why to close if my issue has not resolved.

• 
  DDguy (@DDguyy) reported 18 minutes ago

  4. Hyperscaler demand The biggest buyers are still the giants: - Microsoft - Amazon - Google - Meta - Oracle and other large cloud / AI infrastructure players. The market wants to hear that these customers are not slowing down. Nvidia earnings are basically always a check-up on Big Tech AI capex nowadays.

• 
  Gentrified (@sobotosode) reported 31 minutes ago

  Got a defective Toshiba 55Z570RP QLED TV from Amazon with vertical RGB lines and panel artifacting visible immediately on first power-on. Issue reported immediately, but DOA handling has been extremely poor Assigned resQ/Toshiba technician is unreachable @AmazonHelp @amazonIN

• 
  Subhankar Sil (@iitianbapi) reported 32 minutes ago

  @arpispeaks Faced the same issue with any electronic purchase from flipkart or amazon. The service is pathetic and they have no responsibility.

• 
  Dollar Store Thor (@onebigorangecom) reported 33 minutes ago

  Folks road rage at the used former Amazon van I bought. I think I figured out why. It's because they're used to them going and pulling out slow in traffic. I reprogrammed the rpm and speed limiter on mine the second day I had it. It was horrible to drive before.

• 
  Chance the Alligator (@ChanceAlligator) reported 34 minutes ago

  @HansFiene Points being made here aren't inaccurate, but not going to happen. Not the same as pizza hut. Rentals are, would be, more expensive than amazon rentals, and the selection was never that good. If you require a blockbuster to force a genre on you. Your perspective is the issue.

• 
  TechGeekDavid (@techpupparent) reported 34 minutes ago

  BLS data lags structural shifts. Software developer 'much faster than average' growth on paper. Amazon laid off 30K running AI 'blast radius' meetings. Oracle rehired at 40% less. Entry-level down 14% since ChatGPT.

• 
  🌟 Astra (Lucero) (@AlphaRolari) reported 35 minutes ago

  I gotta wait another ******* *** for my tablet to arrive because apparently amazon didn't took the whole payment in the moment and when it tried to make the payment to charge me, I didn't had the money... I thought you ******* charged me already?! I never had this issue before!

• 
  Laura T (@LCT412) reported 36 minutes ago

  @StarkeyFarm Just placed my order on Amazon. Bought the hard copy because I am sure the grid will inevitably go down. Many thanks for your hard work!

• 
  Muneeb Naseem (@MuneebNaseem) reported 38 minutes ago

  $GOOG opened I/O this morning with a hardware announcement that changes the shape of the AI race. 3 billion Android devices. A search engine at 92% global market share. A browser running 65% of all web sessions. YouTube at 2.5 billion monthly users. Gmail at 3 billion accounts. Google Cloud with $460 billion in contracted backlog. And as of this morning, the hardware layer. Googlebooks arrive this fall. Premium Android-native laptops from Acer, ASUS, and Lenovo, each shipping with Gemini already installed from the factory. Full Android app support. Phone app streaming. Magic Pointer and Create My Widget built in. This is not a Chromebook with a rebrand. The AI agent doesn't need to be downloaded, subscribed to, or chosen. It shipped with the device. Android XR glasses previewed on stage: Gemini in the peripheral layer of real life. Gemini Spark sits under all of it. A persistent agent inside Android that handles workflows before you ask. Declutters inboxes. Prepares meeting briefs. Tracks news over time. Not a chatbot. An operating layer. OpenAI versus Google on reasoning scores. Claude versus Gemini on code evals. Llama on open-source cost efficiency. These matter for developers choosing an API. They are nearly irrelevant for the 3 billion people who never see an API call. OpenAI requires a download, a login, a decision. Apple has premium hardware but a model one to two generations behind the frontier and no cloud platform at scale. Meta has social reach but no OS and no premium device. Amazon has AWS and Alexa but missed the phone layer entirely. Google has the phone OS. The browser. Search. Cloud. YouTube. Gmail. And now a laptop and a pair of glasses. The business model implication is direct. Google's advertising revenue traces through search queries and page views. Every AI query that replaces a Search either routes through the same ad auction or produces a paying Gemini subscriber. Persistent agents running on a Googlebook generate data, generate queries, and generate the engagement signal Google has monetized for 25 years. The persistent agent is not a disruption. It is the same business in a new shell. Amazon launched Echo in 2014. It captured the kitchen counter. Echo peaked and stalled because Amazon had no OS on the device humans spend six hours a day with. Microsoft owned the default desktop OS for two decades. When it missed mobile, Satya Nadella spent a decade rebuilding around Azure. The company that loses the default device loses the era. Google did not miss the phone. It wrote the phone. It is now writing the laptop and the glasses. The hardware bet is also a revenue hedge. If AI query substitution eventually erodes Search volume, Googlebooks and XR glasses are new surfaces where Gemini earns the first interaction before a search happens. The device on the desk and the glasses on the face both funnel queries to Google by default. The revenue model adapts. The account relationship stays. The Googlebook doesn't need to outsell MacBook. It needs to keep 3 billion Android users inside one account, one ecosystem, one AI layer. Every new Googlebook in a student's backpack is a Gemini session Google didn't have to win in a chatbot comparison. That is a compounding advantage. Google has been building it for 20 years and today it just got bigger.

• 
  Rachel of America 💯 (@RAScott324) reported 41 minutes ago

  @BowtiedQueenBee $3.99 digital rental on Amazon Prime, now I just have to get 8 kids to sit down for a movie when I'm in Idaho next month.

• 
  Rahul Jing (@Weird_Lovestory) reported 41 minutes ago

  @AmazonHelp unacceptable experience with Amazon fast delivery. My Tubelight item was missing from the order, and after wasting 1+ hour with chat support, there is still no fix. What’s the point of “fast delivery” if customers are left chasing missing items and wasting time?

• 
  Dangerbug (@Dangerbug) reported 41 minutes ago

  @RepAOC If Amazon was there probably wouldnt have an issue 🤔

• 
  Thomas Augustus - The Sunshine Journal 🇺🇸🍊🇺🇸 (@thomas_augustus) reported 41 minutes ago

  @CDHMartinez @amazon That’s a no truck road. He’s not suppose to be on the parkways at all. How he got there is a violation of most road laws until you get to 14th Street Bridge or down by the airport.

• 
  Ryan (@blhack) reported 42 minutes ago

  @CDHMartinez @amazon I accidentally took my RV down a parkway in Connecticut once while driving through. To somebody like me, who doesn’t live around this type of road, this type of thing is really confusing, and poorly signed. IMO these parkways should have the same sort of hanging heigh restriction indicators that are common in tunnels, parking garages, etc. We didn’t get stuck because we started noticing the bridge height indicators were all much lower than typical, and knew our vehicle heigh, so got off quickly and avoided any problems. Still, these parkways seem like a local knowledge type of thing.

• 
  🌸Michael (he/they) petal is coming ｡˚⋆ ꕤ (@sweetnerswiftie) reported 44 minutes ago

  Is Amazon live chat down

• 
  RCB in Mars (@Trader_Vinay) reported 44 minutes ago

  @IamSaurabhSingh @ccg33k Bro stuck with same issue. Unable to add them to Amazon. Please reply her e if it works for you.

• 
  Akash Chopra (@AkashChopra494) reported 44 minutes ago

  @ankurverma993 @AmitabhJha3 Koi android mobile mai login Karo X account aur vahi gmail id Fir google play store ka gift card kharido kahi se. For example amazon Then X account jo android mobile mai login hai vaha se thoda costly milega 440 mai subscription, vaha payment option mai play store se done.

• 
  Number Go Up (@zerocooltrader) reported 44 minutes ago

  $AMZN just re-tested is support at $258.60, previous ATH. This is a good place to have a risk-defined trade with a tight stop right below $260, if you are bullish on Amazon. The down side is that next significant support levels are -10% and -20% south of here: 150day sma ($230) and March consolidation floor, low $200s.

• 
  Love, Jasper (@captain_jazz) reported 46 minutes ago

  Hi @amazon, please fix the free shipping feature of Amazon Philippines. We cannot check the out the eligible items for free shipping. Huhu

• 
  ANKIT PANCHAL (@panchalankit959) reported 50 minutes ago

  @AmazonHelp My order is not yet picked up for return already 5 days since return issue

• 
  Manju (@Manjusree__) reported 55 minutes ago

  Order deliver chyakunda shipment issues ani chpi refund esav ok..extra market fee endhuku veyale @amazon 🤨

• 
  PKR | প্রশান্ত | پرشانتو (@prasanto) reported 57 minutes ago

  @amp1066_ani @arpispeaks Bought most of my equipment off amazon. Laptop, MacBook Air, Samsung phones, a Panasonic AC. No issues. The specific brands matter - @IndiaHaier is probably best avoided given the reports om service

• 
  crzydoglady (@crzydoglad9594) reported 59 minutes ago

  @JesterJum I didn't realize that Walmart or Meijer didn't go back to 24 hour in our town until someone mentioned missing grocery shopping at 4am. I went to look and they close at 11 and reopen at 6am. I order 99% of everything on line either through manufacturer direct or Amazon (no inventory/stocking issue for the brands I want that are generally hard to find in "traditional" grocery stores). I have had groceries delivered since the pandemic which significantly reduced my stress levels because I hate grocery shopping.