Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 4: Problems at Amazon
Amazon is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 16 hours ago |
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Sign in | 18 hours ago |
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Errors | 21 hours ago |
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Website Down | 1 day ago |
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Website Down | 1 day ago |
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Sign in | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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J.Jitendra S.Saini (@j_jitendra1) reported@AmazonHelp Issue not resolved by your team yet
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ifourth (@ifourth) reportedThe hidden cost of eCom no one talks about: everyone holds your money. Stripe and PayPal hold payouts and skip weekends. Amazon pays every two weeks. Etsy holds yours too. Meanwhile Facebook Ads charges you every threshold, weekends included. You pay fast, you get paid slow. eCom life lol
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported🚨 BREAKING: $GME - GameStop Makes Audacious $56 Billion Bid for $EBAY - eBay RECAP GameStop $GME has thrown down one of the most surprising corporate moves of 2026 — an unsolicited, non-binding takeover offer for eBay at $125 per share in a cash-and-stock deal, valuing the e-commerce giant at approximately $55.5–56 billion. Key Details - Premium: 20% above eBay’s Friday close of $104.07 (and 46% above the price when GameStop started building its stake). - Financing: Backed by GameStop’s ~$9.4 billion cash pile + commitment for up to $20 billion in debt financing from TD Bank. - Ownership: GameStop already holds roughly 5% of eBay. - Leadership: Ryan Cohen is expected to become CEO of the combined company if the deal closes. Market Reaction (After-Hours) - eBay ($EBAY): +13.4% (trading near $118) - GameStop ($GME): +4% to +6.3% The Vision (According to Ryan Cohen) Cohen told the Wall Street Journal he sees a path to turn eBay into “something worth hundreds of billions of dollars” and a legitimate rival to Amazon. GameStop plans to: - Cut $2 billion in annual costs within one year (targeting eBay’s bloated $2.4B sales & marketing spend). - Leverage GameStop’s 1,600+ U.S. stores for authentication, fulfillment, and live commerce. - Significantly boost eBay’s earnings per share. Context This is a highly ambitious “meme stock” company (market cap ~$12B before the news) attempting to acquire a much larger traditional e-commerce player (~$46B market cap). Cohen, who previously founded Chewy and turned GameStop profitable through cost-cutting, is betting big on a major transformation. The proposal still needs approval from eBay’s board, regulators, and shareholders from both sides. eBay has not yet commented publicly.
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TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported@AmazonHelp I just want to clarify the issue, here. My order was packed at 10AM for a 12-2 delivery. It was delivered at 2:49. Standard bags don't go in cold storage once packed. So, by the time I documented, a bag full of refrigerated dairy products had been left out for 5 hours.
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Nafeel (@nafeellk) reported@RealJamesWoods if amazon jungle got fire, would you say that this was because of Islam? use your brain not your kidney! Islam is a solution to all problems. you will regret for all your actions on your death bed.
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raghu k k (@raghukk1988) reported@ACTFibernet Issue resolved, prime lite activated and reached out amazon prime executive for "Device Limit reached" issue. So monthly twice customer can remove devices and prime executives once in a month. So if any one facing this issue dont signout the login fromdevice reach out to amazon.
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Chaudhary Suresh (@jat_suresh_2002) reported@AmazonHelp No please that us really bad. You are doing fraud with me. If you are really right then Can I get Open box dilivery photos.? Because your delivery boy associated with this order have some personal issues with me. so please do a investigation again and take immediate action
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J Tetreault (@nemuritoare) reported@AmazonHelp @amazon Don't be sorry FIX THE DAMN PROBLEM!
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screenname (@screennameeeeee) reported@KevCoke6 nooo, theyre all victims of covid and the necessity to stay indoors for so many months. Amazon was already shutting down stores before covid and thatwas the nail in the coffin. amazon ruined in-person shopping by causing so many stores to close, including malls.
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Daniel Marques (@DxAxNxIxExLxMxS) reported@AmazonHelp Hi, my account is on hold. I received an email asking to verify my payment method, but my login page is stuck on the 'Submission Under Review' screen from a previous ID verification. I cannot upload the new documents because there is no upload button.
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Shaker Cherukuri (@ProcessISInc) reportedWalmart has effectively created an online version to compete with Amazon using their physical store footprint. Took them several attempts and a decade of trial and errors. Target still hasn't figured it out. Chaos reigns in Target stores for this reason.
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ankitosh (@ankitosh) reported@AmazonHelp can you please look into this issue at earliest i have 2 flight tickets pnr which require immediate support
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Mukul building InterviewFlowAI (@imukulmunjal) reported@akkiex007 Amazon solving their own problem first makes sense. the interesting question is whether a tool built for warehouse-scale hiring translates to technical or nuanced roles. volume and quality need different filters
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Johnmark Obiefuna (@jayhemz) reported@OoTheNigerian A person's previous earning is an indication of their experience and value. A Dev who has shipped at scale at Amazon knows more about scale than one who hasn't. Meanwhile, same Tosin has no issues hiring foreigners in norm positions. You need to hear from Moniepoint staff.
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hitesh sharma (@Pare57277Hitesh) reported@AmazonHelp @AmazonIN 4 days, multiple emails, still no resolution. Wrong item was picked up and my issue is still pending. Very poor support. Resolve this ASAP or I’ll escalate to consumer forum. Order ID: [402-8799690-3299557 ID]
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Gio 🪩 (@Beylulu2) reportedBut these stars have no problem with Amazon platforming their movies and selling their products. Fake activism as usual.
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meraai🌼 (@Meraai2015) reported@snipercatcher @amazon Too much crime in South Africa. Companies here will never survive if they did the same everytime a parcel is stolen. If trucks break down along the road then people come and loot the truck. It's really bad here.
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Gaurav pandit (@pgaurav72) reported@AmazonHelp Hi. Can you please resolve my issue. My Amazon packages aren't getting delivered.
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mr_nobody (@karthi_ssk) reported@AmazonHelp hi team I ordered stabilizer but I received one was different I raised a replacement request still I not got an update what's an issue with replacement I ordered 3k plus rs stabilizer but received only 1.5k replacement kindly update my query
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Dak Nakamoto (@daknakamoto) reportedBull Case: $KEEL and the AI Infrastructure Bottleneck Everyone is focused on GPUs. They’re missing the real constraint: Power and data center capacity. ⸻ The largest hyperscalers — Amazon, Microsoft, Meta, and Alphabet — are projected to spend roughly: $635B to $725B in AI-related capex in 2026 Of that: ~70–75% is going directly into infrastructure (chips, servers, data centers) That implies: ~$450B+ dedicated to physical AI infrastructure ⸻ Here’s the part the market is underestimating: Even with that level of spending, hyperscalers cannot build fast enough. Power interconnection timelines: 3–7 years Data center build timelines: 2–4 years AI demand: immediate ⸻ So what happens? They supplement with colo and leasing partnerships. ⸻ If just 20–35% of that $450B infrastructure spend is allocated to third-party capacity: $450B × 20% = $90B $450B × 35% = $157B That creates a: $90B to $157B annual opportunity for colo and capacity providers ⸻ This is not theoretical. Meta is already leasing infrastructure externally Leasing commitments across hyperscalers are increasing rapidly Capacity is being secured years in advance Colo is no longer overflow. It is becoming required. ⸻ This is where $KEEL fits. If KEEL is: Securing power ahead of the queue Advancing sites like Moses Lake, Sharon, and Panther Creek Building high-density AI-ready data centers Then it is not competing with hyperscalers. It is solving their biggest constraint. ⸻ The AI race is no longer about who has the best model. It comes down to one question: How many megawatts can you deliver, and how fast? ⸻ The takeaway is simple: Big Tech is effectively outsourcing $100B+ per year in capacity they cannot build fast enough That number is growing, not shrinking If KEEL captures even a small share of that demand, the impact is meaningful. ⸻ This is not a software cycle. It is a power and infrastructure cycle. And the winners will be the ones who control the megawatts. @hashoveride @keelinfra_
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Blue (@blueshopping24) reportedThe trap 90% fall into: White-knuckling willpower at 9pm, tired, scrolling Amazon. The biology: your dopamine system has downregulated. The $47 purchase feels abstract. Pleasure feels immediate. Discipline doesn't fix a depleted prefrontal cortex. Environment does.
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Amit Kumar Tanwar (@AmitKrTanwar) reported@AmazonHelp @amazonIN Your way of dealing with customers is pathetic to say the least... Your CS teams are not able to find details of order because of authentication issues... Then they are not able to see any orders. Amazon is pathetic... When it comes to resolve issues in an order.
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Michael Vahl (@KickinTheirBass) reportedMicrosoft (NASDAQ: MSFT) has rallied from its 2026 lows in a similar fashion to its "Magnificent Seven" peers, Nvidia, Alphabet (NASDAQ: GOOG) (NASDAQ: GOOGL), Apple, Amazon (NASDAQ: AMZN), Meta Platforms, and Tesla. But even with that recovery, Microsoft is still down 15.7% year to date -- a significant underperformance relative to both the S&P 500 and Nasdaq Composite
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hitesh sharma (@Pare57277Hitesh) reported@AmazonHelp @AmazonHelp @amazonIN No response for days on my return/refund issue. Courier picked wrong item, original still with me. Fix this immediately or I escalate to consumer forum. #AmazonIndia #RefundIssue
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molson 🧠⚙️ (@Molson_Hart) reportedMost Amazon sellers HATE Amazon. Yet, Amazon is always able to find countless people to feature in its public advertising. Why is that? Access. As Amazon becomes increasingly dysfunctional it becomes more and more important to have an executive you can contact to fix problems on their platform. So it's a business decision. Praise Amazon in public (while dissing them privately), and get special treatment in exchange for your endorsement.
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TeaKay (@iTannu) reported@IncludeProtein Using the same wire since last 2 years, no issue. The Mac Charging wire broke after 5+ years, so got a belkin one recently as Mac wire was out of stock on Amazon. Also belkin one was cheaper.
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Kit Carson (@tecken_tan) reported@Tallow_beach Last year's Finals w/two small markets was the end of a TV contract & won't happen again. Knicks didn't get the fix in '25 almost certain '26 Witnessed Greatness live as Scott Foster *The Extender* got a game into OT for Amazon.
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Bob (@bobvila1872) reported@AmazonHelp Tired of watching drivers sit in my driveway for 10 mins and leave without delivering my package in Columbus, OH. Systemic warehouse errors are ruining my Prime experience. Order #112-4752387-6889800.
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Yash. (@yashtechxz) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES
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ankitosh (@ankitosh) reported@AmazonHelp @makemytripcare @AmazonHelp done. Could you please let me know why accesiblity of option of cancel booking is not working?