Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/18/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (22%)

    Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website Down
United StatesDecatur Sign in
United StatesSault Ste. Marie Website Down
GermanyFrankfurt am Main Website Down
United StatesRoundup Sign in
United StatesCharlotte Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ShenanigansRua Gingerantics (@ShenanigansRua) reported

    @amazon is really sliding in quality control. For a company that made its name selling books, they don’t really care if you get a damaged/destroyed book or not. I’ve never had a problem until this past month. One damaged book is life. Two is a coincidence. Three is a pattern.

  • aide_eileen £ileen 🌹 (@aide_eileen) reported

    Amazon really sent me a broken spray can like why now I gotta do the extra work of sending it back and waiting for it to get here :/

  • Queens4Evah Queens4Evah (@Queens4Evah) reported

    @Noahpinion @AlecStapp Can you put this into simple english? Is Amazon actually driving down wages for nearby jobs?

  • jeremiahtweetz Jeremiah🗣 (@jeremiahtweetz) reported

    @amazon is there a glitch in y’all delivering system ??

  • LiztheGreek Liz Kakos (@LiztheGreek) reported

    @AmazonHelp I was due a refund because of an error on your company's part. Instead of the refund I was expecting to my bank account it was sent to my ebt and then I was told there was nothing to be done about the original refund

  • chrisoconnoriv The Next Right Thing (@chrisoconnoriv) reported

    Be better off arming the Amazon's with modern weapons than hunting down fishman.

  • RealRetinaGamin RealRetinaGaming (@RealRetinaGamin) reported

    @AmazonHelp @amazon also another person who basically did the same thing but actually tried to conclude the problem basically saying my order will arrive tommorow if it doesnt i get a refund. Spoke to another rep who gave me $10 compensation in my giftcard for being late.

  • bklyngal196 erdlier (@bklyngal196) reported

    @AmazonHelp Thanks. I get there are delays but still doesn’t answer the question or seem right that order status shows “delivered “if it was never delivered and if it’s USPS problem then you Amazon need to rethink who you use for your deliveries! It certainly isn’t the Customers problem.

  • scornfuldeity 𝐆𝐎𝐃𝐃𝐄𝐒𝐒 𝐎𝐅 𝐌𝐀𝐑𝐑𝐈𝐀𝐆𝐄. (@scornfuldeity) reported

    @AmazonMonarch " what is it you seek of me, child? " the goddess arched an eyebrow as she glanced down at the amazon.

  • ctranner Tranner (@ctranner) reported

    @AmazonHelp They responded with contact business customer service and again I cannot login to do that. Can you just direct message me so I can give you info of the account and fix this? I am spinning tires with the links that you are giving me.

  • FeeKakes Fee's mind and eyes are open (@FeeKakes) reported

    @AmazonHelp @AmazonUK Recycling is not the issue here.

  • MikeAwesome13 Mike Gossen (@MikeAwesome13) reported

    Popcorn break. Man this Amazon fight is in slow motion like really slow motion. Also I think the armor on this cut looks better on Steppenwolf but his face is worse. #JusticeLeagueSnyderCut

  • Koldriel Rex (@Koldriel) reported

    @CraveCanada Got crave just for this but the quality is so terrible. Looks like it's running in 480p. Definitely will not be keeping my subscription. Just a pathetic service compared to Disney/Netflix/Amazon.

  • uprisingenvoys lost aya (@uprisingenvoys) reported

    loved the amazon scene, not a fan of all the slow motion

  • jay_zeke Zeke Polaris (@jay_zeke) reported

    @AmazonHelp Your website wasn't lettting me use the support page it doesn't have the option for my issue.

  • directionerhitu Hitesh (@directionerhitu) reported

    @AmazonHelp They didn't accept my request and not helping to resolve my issue.i want new product either returned my money 😞😡

  • DTDB35 Dilly Dilly 🎥💀 (@DTDB35) reported

    Well, ****. Amazon is having major errors with publishing our book for the release tomorrow and we may have it delayed because of this. The worst thing is: it’s all on Amazon’s KDP program and not us. We are sitting rather helpless at the moment 😭

  • william_harman William Harman 🏳️‍🌈🇺🇸📏🥂 (@william_harman) reported

    @Queens4Evah @Noahpinion @AlecStapp No. Amazon is pulling less experienced workers into the labor force. Nobody gets their wages cut, but the average wage goes down.

  • SarahNHerChoppa SARAH Alexis (@SarahNHerChoppa) reported

    all the prime stuff on amazon is taking longer than 2 days slow up with the stimmy ordering

  • emilynclark Emily Clark (@emilynclark) reported

    @TheSwedishIvy I don’t have Amazon prime. Is that an issue with the fire stick?

  • Fr0gsec Official Fr0G Sec🗽↩🏴🏴 (@Fr0gsec) reported

    @AmazonHelp @amazon you guys have a big amazon store locker address problem

  • ncrow nick (@ncrow) reported

    @elgreg I think many of the ERP* companies are in a **** load of trouble if/once Amazon starts selling their internal systems as AWS products * I include HR stuff here

  • inside_cupboard Thoughtsfromcupboard (@inside_cupboard) reported

    Yo, @coles & @woolworths when #allergen info is easier to filter, search by and find on @amazon then your websites then there’s a problem bc they give their workers even less benefits than you do. Again, first world problems, but it takes days out of the month searching manually.

  • LiztheGreek Liz Kakos (@LiztheGreek) reported

    You would think a billion dollar company like @amazon could do what they say they are going to do to correct their error instead of making it into a bigger error

  • limighty Lima🦋💎💗✨ (@limighty) reported

    We’re down to the LAST 45 Mins of streaming week! Make sure ya’ll streaming REVELACIÓN & UP! If you can please try to get in as much lst minute sales in as you can. On itunes or amazon! 🙏🏼

  • azriella_a Azriella/Ari 🏳️‍🌈 (@azriella_a) reported

    AMAZON PLEASE, JUST LET ME PRE-ORDER THE ALBUM, THERE IS NO ISSUES WITH MY CARDS

  • TCKgeneration Leave blank (@TCKgeneration) reported

    @Aleash89 @amazon I got the same thing happen to me last night for an item that broke on its way to me. It was liquid so it spilled inside the package. I got a replacement sent and I didn’t need to send back the empty broken bottle. This was before Christmas. I spoke to Amazon and got a refund.

  • Camorooni Cam (@Camorooni) reported

    @_bkuh_ I can't believe my wife and I can't watch the Super Bowl because Amazon won't install my chromecast. I've been to 45 Super Bowls. Missing my first since 1983. Roku has problems connecting. I'm in the Hall of Fame. Amazon is shutting us out.

  • ElleShanley Ellen Shanley (@ElleShanley) reported

    @AmazonHelp Hi, I’m having an issue getting into my account because I changed phone numbers... what’s the best way to solve this issue please?

  • JWILKERSONATC JLW (@JWILKERSONATC) reported

    @ChitoGaminYT I was about to send mine back to Amazon but then I reached up and simply turned the right ear to turn the volume down and was like man the ease of access got me. I hate trying to figure out small dials knows on headphones. I like em.