Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Errors	13 hours ago
Aulnay-sous-Bois	Website Down	16 hours ago
Papao	Website Down	23 hours ago
Kennedy	Sign in	1 day ago
Captieux	Errors	1 day ago
Caen	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rana Pratap Singh (@ranapratap125) reported 4 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Dawso (@jensuedaw) reported 7 minutes ago

  @SuisKirk33160 @omgsidewalks Guess you need to have a shared sense of humanity, a sense of common decency to think people matter. As a self-funded retiree, l ask nothing from 'working class folks' but when Amazon workers need food stamps, the US has a problem.

• 
  Onyx Novha (@ItzNovhaTV) reported 8 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  The Flicktator (@The_Flicktator) reported 10 minutes ago

  @Collider Amazon stop making terrible straight to Prime movies and give us back our ad free tier

• 
  Lianchi (@Lianchi830342) reported 14 minutes ago

  @Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.

• 
  Saharcia (@sofija9797) reported 15 minutes ago

  @Vengerin @mariaquevedo07 tbh I don't think Amazon would even let Alastor get cut out of S4 + maybe he has tons of lines and songs with other characters? and like someone else said, may be scheduling issues or Amir is just trolling

• 
  Juan Guillermo Ruiz (@JuanRzc) reported 19 minutes ago

  @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

• 
  Uli (@88blueeyed88) reported 20 minutes ago

  @davidjohn_win @JacoKleynhans Dont think its just about some online shopping, its webservices also, your internet for example, and most likely why Amazon got the go ahead on satelite internet instead of Starlink, that will cost you more and give less. One issue with AWS leads to huge problems.

• 
  Lil’ Tim (@tinyTim420247) reported 20 minutes ago

  @applepay has been nothing but a headache due to a lost phone years ago. The problem is I need it to use my @Apple account, but I have never used it for anything else, and apple does not seem to protect my account from unfamiliar devices or locations, like Amazon and banks do.

• 
  Duck (@penguinfiles7) reported 22 minutes ago

  @Ryan_Daigler If you're interested I can send you instructions. You need about $100 in Amazon parts plus an once or two of silver. It's basically electrolysis. It's pretty easy if you're careful about a few things. Low voltage not dangerous. Once you're set up a couple Oz of silver makes an infinite amount of end product. You end up with silver ions in distilled water and it legit instant stops any problem with skin or mucous membrains. I used to get really bad facet nose a few times a year. Now as soon as I start to feel it I snort a bit of this stuff and I mean it instantly stops it. I've used and given it to people for pink eye - instant stop. Like one minute. No more pink eye. I absolutely swear by this stuff. I make it a few small jugs at a time and pour it into dropper bottles. I make a batch every couple years. If you would use the info I can write up details sometime.

• 
  Ramdutta (@jyoti_ramdutta) reported 23 minutes ago

  @amazonIN Hi, I raised an issue for non credit of cashback in respect of my Amazon Now order placed yesterday but instead cashback, full amount of refund has been issued. Kindly open the link for DM so that I can share the order ID.

• 
  지우 (@minccino02) reported 24 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported 30 minutes ago

  @eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.

• 
  The Powerful Katrinket (@katrinket17) reported 31 minutes ago

  @leock224 The brand I'm using is called VITALFLOW from Amazon. I ran out and tried a different brand, but much preferred this one. There seems to be a plethora of issues this treats, my mind even seems clearer. It's worth checking into.

• 
  Ghyan (@GhyanOnX) reported 33 minutes ago

  Outstanding customer service, @amazonIN @AmazonHelp: 1. Botch my order 2. Fail to pick it up for 10 straight days 3. Have your highest escalation team act like arrogant trash and hang up on me :) You screwed up, you refuse to fix it, and your support is a toxic joke!

• 
  FrozenXP (@614NHL) reported 33 minutes ago

  @SeanOfNowhere @F1RETHECANNON It's a location issue then I don't know what to tell you. Have literally never had a bad experience with amazon delivery myself.

• 
  Amazon Help (@AmazonHelp) reported 35 minutes ago

  Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha

• 
  Anthony Cingle (@AnthonyCingle) reported 36 minutes ago

  @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 38 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Atul srivastava (@atul370) reported 42 minutes ago

  @AmazonHelp Poor pathetic service by @amazonIN @AmazonHelp no one contacted me nor no one bothered for customer issues.

• 
  halle berri🍒 has a “A” in biology (@beyhiveee98) reported 44 minutes ago

  I’ll start it off: let’s burn down Amazon

• 
  𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported 48 minutes ago

  @foreurydice amazon prime would’ve held it down

• 
  BG Burton (@CuriousInkCo) reported 49 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  PREPPER BOB (@badwolf70) reported 50 minutes ago

  @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

• 
  Janiac the Hedgehog 🏳️‍🌈 (@janiac_the) reported 52 minutes ago

  Someone gotta shut down Amazon MGM Studios, because that's two game related shows under them that have had a star suffer a major injury-

• 
  Tyler (@Tylerban) reported 53 minutes ago

  @Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund

• 
  Fine Grain Solutions (@fine_grain_sol) reported 53 minutes ago

  @i2cjak You can get large kits of metric or imperial machine screws/inserts on Amazon. I use them for prototyping but they are bad quality generally so I order specific hardware in bulk once I have sizes nailed down. Really only need to stock a couple sizes for PCB stuff anyway

• 
  danny b.gohain (@dannygohain) reported 54 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  tim212 (@tim2_12) reported 54 minutes ago

  @FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 1 hour ago

  Um... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?