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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
Sign in | |
 Worcester |
Website Down | |
| Vista |
Website Down | |
| St. Petersburg |
Website Down | |
| Seattle |
Errors | |
| Floyd |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Adv. Shreyans Baid
(@shreyansb12) reported
from
Mumbai Suburban, State of Mahārāshtra
@AmazonHelp The error is on the payment gateway for the particular Product that i am trying to purchase as soon as i click to pay i get the error which is attached as screenshot
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tapan sukhadiya
(@sukhadiya_tapan) reported
from
Lal Darwaja, State of Gujarāt
@Bhavesh86908272 @Flipkart @flipkartsupport I am also face thi issue. Amazon's is best.
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kalpana672@gmail.com
(@kalpana672) reported
Can some human help me over the keyboard issues which was purchased from Amazon?? @Dell_IN @Dell
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DHARMAJIT RAUT
(@RautDharmajit) reported
@JeffBezos Amazon not working properly in India. Delhivery time so long. Product price high. Special focused needed for india. @amazonIN
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Sudhanshu Ranjan
(@Sudhans23043588) reported
@AmazonHelp Then you were not hearing my issue
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Conrad Braam🤖
(@zaphodikus) reported
@SebiSolidwork @QualityFrog @amazon We could start a onion award for marginally terrible software, curated by testers. How far could one go without really making actual trouble.
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STARSBOARD
(@starsboard_Edu) reported
@AmazonHelp Amazing job done @amazon @amazonIN you are redirecting me to a chat bot to solve an issue which humans couldn’t Kudos , what a shame Amazon India
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Bharath
(@bharath0571) reported
@AmazonHelp Yes, he helped me with new shipment expected to deliver today but it's still the same problem as delivery person not answering my call and he'll close the shipment as delivered by EOD.Escalate this issue to your logistics team as I never faced such issue in other e-commerce site.
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Alicia Gunderson
(@AliciaJanes1985) reported
@AmazonHelp I am trying to make an order for my boyfriend up in Canada and I love in Minnesota (I have never had issues until now with ordering things for him) now I'm being told the account is on hold because they needed to verify I have permission to use MY CARD
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Ayush Raj
(@AyushRa25785238) reported
Part 3 Only on Amazon, my card is not working as SBI Credit Card. Its not even showing that it is an SBI card. I have other SBI cards added in my account, both debit and credit, and on those cards I am getting the offer. Then why not on this card.
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Matt Foot
(@glossywhite) reported
@ebuzzprocom @praaatiiik Maybe you'd take your excellent wiring skills and "accidentally" short circuit and bring down all Amazon call /chat centres? Can pay you in half-bitcoins or monopoly money, direct to your account.
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Luke
(@Luke5305) reported
@jake19790 @CWUnews I try and order from companies that deliver by Royal Mail or Parcel Force. Never had anything lost,broken etc. Can't repair something specialized if I can't get the bits. Amazon logistics try and deliver at 9pm around here.
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Shooting Panda
(@paandittya) reported
@AmazonHelp 12th Oct. My issue is something else. Forget it .. i will call to customer care...
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Aravind
(@aravindisice) reported
@AmazonHelp I have trouble reading this message
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Rishi
(@Rishi92900994) reported
@AmazonHelp I have contacted with the link provided by Navya your Amazon executive. Talked with the customer care service but you Amazon representative UDIT was not able to solve my issue He has also repeated the same which I am listening for more than 2 months to wait for 3-4 business days
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Ayush Raj
(@AyushRa25785238) reported
Part 4 I contacted Amazon and they said there is some issue and many customers are facing this issue, so they have raised a ticket and the issue will be resolved within 1-2 days. Today again I contacted them and they said that no ticket has been raised as this is not an issue.
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Amazon Help
(@AmazonHelp) reported
@shreyansb12 We are sorry to know about your concern with the application. Kindly try accessing our official Amazon website on web browser. However, if you are still facing issue, kindly help us with the error you're facing. So we can check and assist you further. -Supriya
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romit shah
(@romit316) reported
@AmazonHelp I have spent more than 35 mins on call to explain the basic issue... But the policy is so baseless.. i am going to escalate this to the Amazon board... As this policy needs to be changed for good
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LuSaiFer
(@LuSaiFer_) reported
Kindly contact me or drop your mail id i have big issue with your service @amazon @amazonIN @AmazonHelp
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Mark Wales
(@markie_wales) reported
@DawnButlerBrent If trickle down economics worked, Amazon drivers would be driving Bentleys.
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pratik raj
(@pratikraj00) reported
@Flipkart I dont know how u guys r in competition with Amazon in terms of customer service. It has been 5th time that I am facing same issue of getting the invoice and completing the order on app. MY order OD126064242238037000 is delivered 4 days back but not updated on flipkart.
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Venky »
(@iamvenks) reported
@AmazonHelp Via chat I don’t think you know they are unaware of the process. The social media team is not trying to help my situation of the problem. I’m not here to ask help or resolve a product related query. I’m here to lodge a complaint to Amazon India.
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Rishi
(@Rishi92900994) reported
@AmazonHelp I have connected with your amazon team with the link provided. Your Amazon executive UDIT is also not able to solve my issue for the refund. You can check the chats for that order id
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Shuvankar Dey
(@shvnkr19) reported
@AmazonHelp I have no problem to share here. Solve my problem , what is this?
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Hiren Patel
(@HirenPa56459756) reported
@amazon Urgent solve my problem after I will legal notice file with u Amazon
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Sudhanshu Ranjan
(@Sudhans23043588) reported
@AmazonHelp Then why you were not hearing my issue
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Siva Singh Bondile
(@SivaBondile) reported
@AmazonHelp Amazon India got habituated as no proper action is been taken on these issues your delivery patners are continue doing the same. Forget about repeating instances. Tell me how i can place the order without that error.. Amazon is without the above error!!
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Jyoti Ranjan
(@ranjanjyoti33) reported
@AmazonHelp If I click on the link it’s taking me to my order section where I can initiate a chat with Amazon customer care. I have already done that multiple times but my issue is not resolved yet. I can DM you my registered mobile number for tracing purpose.
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cagnulein
(@cagnulein) reported
@NabuCasa are you aware about Alexa issue since this morning? My amazon integration works fine in home assistant but all my home assistant devices disappeared from Alexa. Restarted everything without success. Paid user here since 2019.
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Dr. Ayan Kumar Das🇮🇳
(@ayan_das12) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp Sorry to say but ur support team is useless.. U contacted them long back.. Issue still not rectified