Amazon status: access issues and outage reports
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Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (29%)
- Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mercer County
|
Errors | 5 hours ago |
 Pembroke Dock
|
Errors | 6 hours ago |
 Acapulco de Juárez
|
Errors | 7 hours ago |
|
Cumbernauld
|
Sign in | 8 hours ago |
|
Cumbernauld
|
Sign in | 12 hours ago |
|
Cumbernauld
|
Sign in | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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AlabamaJiggin (@AlabamaJigger) reported@AmazonHelp @amazon Yeah, It literally came all the way from Japan with no issues and gets stuck in Tennessee and it's not even USPS's fault, it's literally Amazon's fault that the item will not arrive until after Father's day.
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Duck it dude (@duckitdude) reported@AmazonHelp I have a laptop order which was pending from ages and now canceled then I placed another order today and that again went to 'potential delivery issue'. Worst part is I am unable to talk to customer care @amazonIN Is this what you do to a high value order?
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Debjyotisame (@Debjyotisame) reported@AmazonHelp Link not working again
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Pete Sanford (@PeteSanford) reported@UKLabour I am glad I had that cheeky £10 on Starmer Out by 2027. (I wish I had a spare £10) So Burnham goes to meet Starmer at the weekend where Krazy Keir will lay out his demands to avoid the Labour Party descending into total chaos. Total Chaos being the MO of all Labour Parties since, and including, Tony Blair who began the destabilisation of the Middle East... So he could get several well paying gigs, to Fix It. There, obviously, is a theme running through these Labour PM Appointees. THEY ALL SEEM F*****N NUTS tHE gOOD nEWS: Andy Burn 'Em is NOT NUTS He is a whole lot of other stuff, but that will be revealed in the next six months. Starmer's List: Elevated to the Lords by 2028 Private Papers Withheld for Fifty Years Handsome Financial Pay-Out Security Briefing Notes Shredded £1000 Amazon Gift Tokens for "Adult Products" The Labour Party - Standing for Honesty & Integrity
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Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported@HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?
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Exasperated of Ulster (@exasperatedNI) reportedJohn. You seem very confident that everyone wants to consume BBC content. Therefore you’ll be standing squarely behind the move to a monthly voluntary subscription for the BBC? We already have to login to iplayer and the bbc website. Most people have smart tv’s so it won’t be an issue for them to login to the BBC app to consume your content. You know. Just how Netflix, Disney+, Amazon, Paramount etc work. Yes?
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Jac (@bernese02) reported@CotswoldLadyB @thewhitecompany I ordered three large plastic storage boxes with lids from Amazon. They came in a cardboard box with zero pakaging. All three were smashed on one side. I had the same with a bottle of shampoo at Christmas - a fairly expensive bottle broken, rattling around in a too-big box.
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NobleWarrior88 (@NGaming88) reported2 big issues with this take. The race wasn’t advertised originally as a 1PM start. Makes a difference. There’s this thing called the World Cup going on. But the media will do anything to push against the 1pm narrative. 1PM every week on Amazon will save the sport.
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Coin Post (@CoinPostMedia) reported$SPCX is now down ~20% from its highs. In market terms, that's the beginning of a technical correction. The company has already lost $600 billion in market cap since touching $3 trillion and dropped below Amazon in the rankings. Sounds bearish, right? 📉 Maybe. But let's not forget that this IPO launched on one of the biggest hype waves in market history, reportedly several times oversubscribed. A stock doesn't rally 70%+ in days without inviting extreme volatility on the way back down. Though it’s still hard to see SpaceX sitting among the top AI beneficiaries unless xAI integration changes the narrative significantly. 👉 My view hasn't changed: the real SpaceX thesis is still a long-term bet on the space economy, Starlink, launch infrastructure, and whatever role AI ultimately plays inside the ecosystem. The AI narrative likely helped justify some of the early enthusiasm, especially after the xAI connection.
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ganesh (@nemalapurig) reportedWorst service by Amazon two days over my product is not delivered @ajassy and I’m not get the delivery guy contact details @amazonIN if doesn’t have sufficient delivery staff shut down the services why are you wasting my time and money
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suchit bauskar (@bauskarsuchit) reported@AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater
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Prakash Mishra (@Prakash79205212) reported@AmazonHelp Always getting this msg but not solve the problem
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Edward Douglas (@EDouglasWW) reported@DreadCentral You should have seen the Amazon guy who showed up a couple days ago... buzzed me six times for a package for someone else, and I went down later, and he still hadn't figured out how to put the package inside the door.
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Hard Iron (@pourjour) reported@AmazonHelp thanks for the reply, how would that resolve the problem ?
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JaneyHasMoved (@has_janey18742) reported@TheSimonEvansX @OldRoberts953 The "great" show on each provider - Slow Horses, Apple, Clarkson, Amazon/Prime, etc - drives me nuts. I can't sign up to everything! My kids torrent - but it is hit and miss and it is- truth be told - stealing. These days, internationally, I think we need a pay per view model.
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Kutark Validus (@KutarkV) reported@JiltedValkyrie I had the same issue. Wouldn't surprise me if ******* Amazon threatened gify (sp?) with a lawsuit if they didn't pull them, since we were so succesful at annoying them.
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Mafiaking (@OMN_Mafiaking) reported@vansh22b @amazonIN @amazon Such a terrible platform it has become, pehle paid membership pr unskipable ads dete the ab ye sb?
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Mrutyunjaya panda (@mrutyunjayp) reported@amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?
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Nick Papageorgio (@mrpapageorg1o) reported@rootslashbin Oh yes, using my disposable income to bet on a game instead of going to the bar or buying dumb **** on Amazon is really terrible. 🙄
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Ashley Wright (@ashley_wright) reportedThe uncomfortable truth about TikTok Shop: Most brands aren't actually ready for it. Nobody says this out loud because it sounds like the platform's fault when it isn't. Agencies won't say it because it kills the pitch. Brands won't say it because it means admitting the gap is internal, not external. The platform punishes slow decision-making. A creator needs an answer the same day, not after three rounds of internal approval. A product takes off in a livestream and inventory needs to move within hours, not after next week's planning meeting. Most brands have built systems for stability, not speed, and that works fine on Amazon but falls apart here. Accepting this means building a team that can move at the platform's pace instead of looking for a better creator strategy. This isn't a knock on any brand. Most brands were built for a slower pace of decision-making than TikTok Shop demands.
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vijay (@vijaycelva) reported@AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this
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urmi mithiya (@urmi_mithiya) reported@AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved
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Amazon Help (@AmazonHelp) reported@rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi
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Kadir (@Kadirofficial) reported@AmazonHelp Snigdha, with respect, you seem to have completely missed the issue. Amazon already shared the delivery agent’s number through WhatsApp. The problem is that the number is not reachable at all — it has been busy for hours despite multiple calls.
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Greg Ceci - CC Writer (@GCeciwriter) reported@JayLongWrites I have no problem supporting an author properly but I only buy physical copies. I do not enjoying reading e-books. For me offering e-book only means no sale. Also, I will only buy direct from the author's website. Amazon is Spotify for authors. Big scam.
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Big Berba 🇵🇱 (@BigBerbatov) reportedRuben Amorim turning down Amazon Prime Video’s All or Nothing documentary last season is starting to make a lot more sense now… 😭Man really said “no thanks” because he didn’t want to end up looking like the worst coach to ever manage Manchester United in an All or Nothing documentary 💀
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Way to go (@waytogo2025) reported@AmazonHelp Your in-app support already told me they don't have information about this issue and only raised a ticket.There has been no update or response yet.That's why I brought this issue here,hoping to get an actual solution instead of being redirected back to the same support channel.
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DJ (@toocool46978) reported@SmartassYinzer There are 56 at the Walmart in my town. And this town is relatively "safe" (had to say that because of some of the comments), compared to neighboring town where it rains bullets daily, but there's only 8 pick up spots Save the trouble, just shop elsewhere. Walmart = Amazon = evil
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EverydayReseller (@EverydayResell) reportedA lot of new people here, this one’s for you. 🚨How to stop losing money to eBay return scammers. They buy your clean, working item… then ship back a broken piece of junk & demand a full refund. I recently learned this $7.49 trick & it’s an absolute game changer: Grab a cheap UV security pen (the exact one I use from amazon is in the photo). Before you ship, write a unique personal code or mark in a hidden spot on the item. It’s completely invisible to the naked eye, but lights up under any blacklight. When the return comes back, just shine the light. No matching mark? That’s not your original item. Upload the before/after UV photos in your eBay case and watch your win rate skyrocket. 🚀 Pro tip: Make the code truly unique, your own handwriting style, a random symbol only you make. Something scammers can’t duplicate even if they know the method. Resellers: add this to your process TODAY. It will save you hundreds (or thousands) in the long run. Who’s trying this? Let me know in the comments if you’re adding UV marking to your process. Also, would love to hear your best return scam stories below! Happy selling! Let's grow!
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Amazon Help (@AmazonHelp) reported@AmitAr88 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha