Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rockwall	Errors	4 hours ago
New York City	Sign in	1 day ago
Toronto	Website Down	1 day ago
Roswell	Website Down	1 day ago
Holland	Sign in	1 day ago
Liberty Lake	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajhome (@rajhome20165) reported 9 minutes ago

  @AmazonHelp Quite typical of #Amazon#India, the link is not working, and help is conspicuous by its absence, Amazon's fraudulent practice through and through.

• 
  Olahf84 (@olahf84) reported 13 minutes ago

  @GrimmiVT Ivermectin can be purchased for horses off Amazon and then reduced down for a human dosage by weight. There are some good homesteader resources online for dosing.

• 
  SELLERPRO Agency | Built for Amazon Sellers (@sellerproagency) reported 15 minutes ago

  Brands were hiring agencies that did not understand how Amazon actually operated. They were spending tens of thousands a month on ads with no real strategy behind them. And when things broke, nobody could explain why or fix it. That is why I built @sellerproagency.

• 
  Johnny Yukari (@JYukariHero) reported 15 minutes ago

  @Dhanush_Nehru Exactly. Amazon runs 'high blast radius' AI meetings while axing 30k. 14% drop in entry-level AI hiring since ChatGPT. Bar goes up, jobs go down. Risk transfer, not optimization.

• 
  Jack Ross (@JackRossCPG) reported 16 minutes ago

  @amazon delaying advertiser payment overhaul to August after pushback means the original May rollout would've broken cash flow for mid-sized brands running DSP at scale.

• 
  LuceIsHere_ (@luceishere_) reported 17 minutes ago

  @TamaraLuvss I struggled with this too as my stream room can get quite hot, I bought a little fan from Amazon that goes on baby prams/strollers and wrapped it around my camera mount - I’ve had no problems since

• 
  Jacob (@j_love2823) reported 17 minutes ago

  Every word he spoke about the tarrifs was a lie. Even down to the refund part where he was basically admitting he ****** up and promised “refund checks” for taxpayers. And now the only ones getting refund checks are Walmart and Amazon CEO’s. Every single word was a lie

• 
  A Concerned Indian (@farrukhdel) reported 25 minutes ago

  @AmazonHelp The problem is with the delivery side, they haven't called me yet Even after raising multiple complaints, main reason is they don't have bigger vehicle to transport a refrigerator of 330 ltr. They have waster a complete month due to which price have increased a lot, sad state

• 
  Jatin Ganatra (@jatinkg1) reported 27 minutes ago

  @flipkartsupport @Flipkart really pathetic return service compared to amazon. Still after 2 days no one came for pickup against order number OD337302155618639100. It's not my problem please give me refund before I spread your name in further social media forums

• 
  Ravi Kumar (@RaviKum01584874) reported 27 minutes ago

  @crossbeatsind Hi Team, I’ve emailed my issue. Ticket ID: 253564. Since purchase, Netflix & Prime video don’t work on my Crossbeats Lumex Vista projector. Amazon rejected replacement, no solution yet. Please resolve urgently or I’ll escalate further.@crossbeatsind

• 
  Dallton (@dalltonverse) reported 35 minutes ago

  @amazon @amazonIN @AmazonHelp I was promised that my issue will be resolved by today April 20,2026. But now the agent is saying you have again mailed the seller and asking me to wait another 48 hrs. Am tired of issue being dragged so long, and you are causing me mental stress.

• 
  justicekar (@justicekar) reported 37 minutes ago

  @amazonIN it's been more than 48 minutes my minutes order is showing will be delivered in 10 minutes. There is no way on the app to make complaint with customer care. Order ID #405-1720161-3857111 Fix this asap! What malpractises is going on by Amazon ? #Amazon #India

• 
  J S Virk (@VirkJ1987) reported 40 minutes ago

  @AmazonHelp I kept waiting. It was only after I posted about the issue on Twitter that Amazon sent a message stating I would have to cancel the existing return request and submit a new one. When I did exactly that, the system now shows that the return window has expired.

• 
  Rhythm Syndicate (@rhythmsyn) reported 40 minutes ago

  @billboard Amazon making merch sales actually seamless for artists? Finally. No more artists losing money on bad inventory or slow shipping. This is huge for independent acts

• 
  Kai Miller (@kai_miller85086) reported 42 minutes ago

  @heartochat @LouisStaples @TheBravoDerm Someone already posted the Amazon screenshot of the pre-order marked down from $28.99 to $19.99…for the hardcover 😬

• 
  Rajhome (@rajhome20165) reported 43 minutes ago

  @AmazonHelp Don't be sorry ceaselessly. Better act fast to resolve the problem ASAP.

• 
  KOUKAB TAHIR (@KoukabT53779) reported 43 minutes ago

  @amazonIN @AmazonHelp @amazon have been getting the runaround for a month now. Sometimes they have me fill out forms, and other times they claim that the seller misrepresented the product and is refusing to issue a refund.

• 
  shubham saurabh (@shubham39035006) reported 45 minutes ago

  @AmazonHelp @amazonIN Not working given link

• 
  Priyanka Gupta (@bukupri) reported 46 minutes ago

  Is there no way to reach out to 2nd or 3rd level of escalation team in @amazonIN because the 1st level support of @AmazonHelp is completely useless! They cannot even escalate a recurring issue to their so called back end team and help to fix it! Can someone please advise on how to proceed from here?

• 
  Ritesh Roushan (@devXritesh) reported 48 minutes ago

  System Design Evening Story 🔥 Today we talked about microservices. Here’s a real story of how microservices almost killed a startup. The Setup : 5 engineers. Early-stage e-commerce startup. They read about Netflix and Amazon using microservices and thought: “Let’s be modern too” The Decision : They split everything into 8 separate services each with its own repo, database, and deployment pipeline. User, Product, Cart, Order, Payment, Inventory, Notification, Analytics. 3 Months Later The Reality : - Deploy pipeline setup took 6 weeks (instead of building features) - Infra cost jumped from $200 → $800/month - 40% of engineer time went into DevOps instead of product - Feature velocity dropped 60% - In 3 months they delivered only 3 customer features (planned 15) The Debugging Nightmare : Bug report: “Checkout sometimes fails” The team spent 8 hours jumping between 6 different services, logs, queues, and API Gateway… just to find a network timeout between Cart and Order service. In the old monolith? Would’ve taken 10 minutes with a simple stack trace. The Deploy Chaos : Every deployment became dangerous. One small change in Payment Service broke Order Service in production. Orders were failing for 2 hours. Lost $5,000 in sales. The Retrospective Meeting: CEO: “Why are we so slow now?” Honest answer: “They were spending 80% of their time on infrastructure and 20% on features. Microservices were completely premature for a 5-person team.” The Fix : They merged everything back into a well-structured monolith in just 2 weeks. After the merge: - Deploy time: 30 min → 5 min - Monthly cost: $800 → $250 - Debugging time: 8 hours → 30 minutes - Feature velocity: +200% - Team happiness: through the roof Same product. 1/3rd the cost. 10x simpler. The Real Lesson: Microservices don’t solve technical problems. They solve organizational problems (too many teams, coordination hell, independent scaling needs). They had 5 engineers. They had zero organizational problems. The Rule: - < 10 engineers → Monolith - 10–30 engineers → Modular monolith - 30+ engineers → Carefully split into microservices Don’t solve tomorrow’s problems today. Your premature optimization story? What did you over-engineer too early? Drop it below 👇 #SystemDesign #Microservices #StartupLessons

• 
  Aditya Nandode (@TaiyouSun) reported 49 minutes ago

  @iTannu Looks like its time to move off @AmazonHelp as things online as well as offline are not working at all!

• 
  🦷 The Smile Investor 🦷 (@TinyToothDDS) reported 51 minutes ago

  📌 $VGT: ~$768. Recovering strongly. DCA'd. And this one felt good after weeks of being down YTD. Tech is expected to deliver ~46% EPS growth this earnings season. Microsoft $MSFT, Alphabet $GOOGL, Meta $META, Apple $AAPL, Amazon $AMZN all report soon. The Nasdaq just hit a record for the first time since October. VGT follows. My conviction is intact.

• 
  PTE Gahene (@Kay2506) reported 52 minutes ago

  @k__fourteen Amazon holds so much trouble

• 
  Jai Jaiswal (@002JaiJaiswal) reported 53 minutes ago

  @AmazonHelp @AmazonIN Repeated delays and false promises. I no longer want this order (Tracking ID: 368747005239). Cancel it and issue a full refund immediately. If not resolved, I will share this poor service publicly.

• 
  TameraLynn Stewart, #P3 & PWU (@Impact2HEAL) reported 55 minutes ago

  @visegrad24 Amazon (which went down last time chat did) is giving me fits on displaying order status and tracking. So this fits with that pattern. I’m not sure if it’s Amazon or USPS that depends on whatever keeps breaking, but it sucks

• 
  The ******* (@HochulisaMUTT) reported 58 minutes ago

  @nut_history My problem is, i wear a hat to do yard work, so they always end up pretty worn out half way through the summer. So i look on amazon once in awhile for older hats, got a deal on a Hurricanes one for $18, Dallas Stars for $14, but that was about 18 months ago.

• 
  peternorthsghost (@bigtruckjoe123) reported 58 minutes ago

  @WSJ Ironic - my friends Amazon delivery went to the wrong house. They have a picture and everything…but wrong address. It must be a systemic problem.

• 
  *** Grease (@Asses_Grease_BC) reported 60 minutes ago

  For the dog supplement I purchased at @amazon that aquired the SAME PROBLEM has been refunded I was told For that $67 I now wait Refund my money @shoptemu Give me my money @RBC #Canada

• 
  Snackattack (@MTGSnackattack) reported 60 minutes ago

  @Arizona_LP Not really, I’m not defending this slopilst take. But if Jeff Bezos disappeared it’s not like the Amazon would shut down. You’d just have huge shareholder disappear. The company is still worth its revenue. They use revenue to pay workers, Jeff Bezos doesn’t personally do payroll.

• 
  Kanishk Trivedi (@gokukanishka) reported 1 hour ago

  @AmazonHelp your customer service is very terrible in india