Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 21: Problems at Amazon
Amazon is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (32%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 6 hours ago |
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Website Down | 7 hours ago |
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Website Down | 11 hours ago |
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Website Down | 12 hours ago |
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Website Down | 13 hours ago |
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Errors | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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John Parvu (@John_Parvu) reportedOgee spent close to ten years building a nine-figure DTC business, and only then walked into Sephora. The reflex read of "clean beauty brand enters Sephora" is that the shelf is the arrival, the moment the brand made it. For most brands chasing that shelf right now, retail is not the arrival. It is the rescue. They are hoping distribution will fix an acquisition problem they never solved. Ogee is the control group for that bet, and it ran the experiment in the opposite order. Here is the fact hardest to spin, and one caveat before I lean on it. The revenue numbers are the company's own and unaudited, and "nine figures" is digital, DTC plus Amazon, not DTC alone. So I am not leaning on the revenue headline. The load-bearing fact is the funding: Ogee raised around $12.6 million in total equity to build a base approaching nine figures in digital revenue, growing roughly 65% a year. You cannot buy that on twelve million dollars. You earn it, one repeat customer at a time, over years. The growth was funded by customers coming back, not by a war chest burning ahead of margin. The mechanism is the whole point. Retail and media are both distribution. They put your offer in front of the right person. Neither one makes anyone say yes. That is the offer's job. Chase the shelf to fix weak acquisition and you do not fix it, you just distribute the weakness more widely, at a worse margin, on Net-90 terms a lean DTC engine may not even be able to fund. Run it in Ogee's order and the same shelf compounds a working machine instead of subsidizing a broken one. Same shelf, opposite financial event. The only variable that changed is what came first. So the read is not "wait ten years" or "go get a Sephora deal." It is simpler and it is portable. Before you widen distribution, whether that is a bigger media budget or a national shelf, make sure the thing you are about to distribute already pays for itself where you can see it clearly. If it does, more distribution is leverage. If it does not, it is just a faster, more expensive way to keep not solving the offer. Ogee earned the shelf by not needing it. Build so your next channel is a choice you make from strength. Full breakdown in today's article.
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St. John O’Callaghan (@st_sinjun) reportedFrom $GOOGL Gemini: Compare #Ai and related infrastructure spending today to the railroad development and construction spending in the 1870's in today's dollars. Comparing the artificial intelligence buildout to the 19th-century "Railway Mania" reveals that today’s AI infrastructure boom has surpassed the railroads in raw dollar volume, but is only now approaching the massive chunk of the economy that railroads once consumed. The direct comparisons below analyze the raw spending, economic weight, and structural dynamics between these two era-defining technology cycles. The Capital Spending Blueprint Adjusted into today's dollars, the peak of 1870s railroad construction looks vastly different from the multi-billion dollar tech budgets of the 2020s: Metric1870s Railroad Boom (Peak Year: 1870)Today's AI Infrastructure Boom (2026 Projections)Annual Spending~$18 Billion to $22 Billion (Adjusted)~$750 Billion to $1+ TrillionShare of U.S. GDP~4% to 6%~1.6% to 3.5%Financing SourceExternal speculative debt & bondsCorporate cash flow & fortress balance sheetsAsset Lifespan30 to 50+ years (Physical steel tracks)3 to 5 years (GPU lifecycles/hardware) Key Structural Differences 1. Raw Absolute Dollars vs. Economic Weight The Railroads: In the early 1870s, railroad spending peaked at roughly $400 million a year. Adjusted for inflation, that amounts to ~$18 billion to $22 billion today. Because the 1870s U.S. economy was vastly smaller, that "small" dollar amount swallowed a staggering 5% to 6% of U.S. GDP. Half of the nation's metal production and 10% of its non-farm labor went toward expanding the rail network. [2, 5, 6, 7] Artificial Intelligence: Technology hyperscalers (Amazon, Microsoft, Alphabet, Meta, Oracle) are projected to spend roughly $750 billion to $800 billion on capital expenditure in 2026 alone, with wider global AI infrastructure estimates clearing $1 trillion. While this completely dwarfs the railroads in literal purchasing power, it accounts for roughly 1.6% to 3.5% of modern U.S. GDP. 2. The 3-Year Clock vs. Decades-Long Rails The hidden danger of the modern AI boom is the aggressive depreciation of its physical assets. When 19th-century operators laid down iron and steel tracks, those tracks could last for decades with basic upkeep. If a railroad went bankrupt (like many did in the Panic of 1873), the tracks remained in the ground for the next operator to use. In contrast, data centers house AI graphics processing units (GPUs) that have an effective operational life of only 3 to 5 years before becoming obsolete. This forces tech giants into a continuous, multi-billion dollar replacement loop, turning AI infrastructure into a potential "capital black hole" if immediate software revenues fail to materialize. 3. How the "Mania" is Financed 1870s Debt: The railroad buildout was fueled heavily by highly speculative external bonds, retail equity, and government land grants. When traffic revenues failed to quickly cover the debt service, the largest investment banking firm in the U.S. failed, setting off the Panic of 1873 and a multi-year economic depression. Modern Profits: Much of the modern AI surge is financed out of the deep pockets and core advertising, cloud, and enterprise subscription profits of Big Tech. However, the sheer scale of the buildout has forced hyperscalers to aggressively issue corporate debt, which has surged past historical averages.
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Carlos Cooks (@LewiHype) reported@AmazonHelp The item quality is a issue and within 30 days or not even 31 days @amazon should standby their product and they did not! could’ve offered replacement but did NOT
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'98 Val Venis (@EDash2Wavy) reported@DripBre No problem. Do you have an Amazon registry setup so people can get you some stuff for your new place?
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Scott For Real 🇺🇸🇮🇹 (@BurtDoggYo) reported@SaltyGoat17 Amazon jungle down there.
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Michael Reitz (@MrReitz) reported@AmazonHelp That automated email arrived at around 10am. A full 10 hours after I originally tried to cancel the order and was told that cancellation was impossible, was the item actually scanned for transit. None of these problems existed prior to the summer of 2026. (I'm not done)
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Amazon Help (@AmazonHelp) reported@Sobriquet111 Hello! We're sorry for your experience with the apps. Without providing any personal or account information, please let us know which Amazon site (.com, .uk, etc.) you sign in on. -James
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Liam Hilt (@Buf5plus0) reported@Fat_Electrician Ok but that employer's? The mom and pop pizza shop? Do they need to float another person's wages to cover for the person? I agree with what you are saying but there are levels to this. Amazon can absorb this no problem. But there are levels.
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President Pariah (@PresidentPariah) reported@Genki_JPN I assume US in particular has a terrible experience with physical gaming retail. GameStop assimilated almost everyone and ruined everything. BestBuy is gradually phasing games out. WalMart and Target are a low effort mess. And Amazon who knows what you'll get through them.
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Mir Rahil (@mirrahil) reported@amazon Your service is pathetic in UAE. You cancel orders at the last minute of delivery. 2 orders cancelled by you in 2 days. If you are unable to deliver or have issues then close your operations. But don’t make people wait for the orders and then you suddenly cancel the order.
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liz ♛ (@solongliz) reportedi know FDA cuts are terrible but most food retailers, and companies like amazon, require third party HACCP and similar ISO certification for all suppliers. the companies are still following food safety protocols and independent lab testing. it’s not quite a crisis at this stage.
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😠🍭 Do The Roar (@little__f0ot) reported@sezzleinc my Sezzle spend wasn’t added to my last Amazon order like you all promised. No one has responded to my ticket yet either. What a terrible impression for my first purchase with you all.
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Anthony Melendez (@Amelendez71) reported@MorePerfectUS Amazon isn't exploiting drivers. Those people know what they've signed up for and how much they can deliver via Amazon Flex. Now, if they can't finish their deliveries, they're encouraged to bring them back to the warehouse they started from. They know how much they are being paid when they sign up for a route. It also gives the drivers flexibility. What's the actual problem?
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Elan (@engele) reported@roon0292 @CraigDMauger The problem is that the people messaging aren’t the people doing the work. It’s not Anthropic and OAI building most data facilities, it’s Equinix, NVIDIA, Microsoft, Google, Digital Relay, Amazon, etc. The people building, have little directly to do with anything from the frontier labs.
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Lucius Quinctius Cincinnatus (@LuciusCincy) reported@jamespilcher @Local12 Just like @amazon shot down every small, local, and moral business, we should be able to shoot these invaders down!
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MASSIMO MANDARINO🇨🇦🇮🇹🇺🇸🇮🇱 (@MassMan44) reported@DiaryofaFixer @amazon @Sephora I don’t get ppl. Had a few deliveries brought to a house down the street….not sure how they messed that up. I mean if you don’t like your job just quit. Why would you do a half *** job? You’re paid to do a job you agreed to do, do it right , do it properly.
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USMC Lady Vet 🇺🇸 (@Arkypatriot) reported@cowgirl_tigger Yeah, they’ve got a good one on Amazon now I think it’s $60. I wish a cold front would come through here. This is terrible. My air conditioner hasn’t quit for weeks. It’s been over 100° for almost 2 weeks.
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Minerva 1003 MPX (@DeyMompox) reported@AmazonHelp Hi, I wanted to make a purchase and register, but I had problems with account authentication. However, the purchase I planned to make was debited, and now it won't let me log in.
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Priyanshu Saxena (@PriyanshuS09) reportedIts not just damaged products, @amazonIN is degrading day by day in India! Plethora of delivery executive issues which I have been reporting since so many times, but nothing from Amazon. And now, damaged products! Moreover, return/replace has become a pain too! Useless ****!
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Raguvaran R (@ragumania) reported@AmazonHelp Returning an order and refunding is not the best solution due to local logos issue. Amazon built logistics in USA@amazon @amazonIN
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FourPlex Guy Carlos Gonzalez (@dig_deeper1) reportedThis is what I have been warning people since the interest rates crossed the 6% when mortgage payments doubled since Covid. How are people going to be able to make monthly payments of $4000+ for a mortgage? This payment doesn’t take into account the following expenses: HOA 🏡 $100 Electricity cost $170 Water $150 2 car payments $750x2=$1,500.00 Insurance payment (2) $410 Cellphone family plan = $300 Groceries $1350 Eating out $400 Amazon $500 Streaming $70 Gas $220 Total expenses $100+$170+$150+$1500+$410+$300+$1350+$400+$500+$70+$220=$5,170.00 So the mortgage of the house plus other expenses is $4000+$5,170=$9,170.00 I don’t think not even a dual income can live life comfortably when you try to live in a good area. If you purchase a house in 2024 for $525,000 because you wanted to live in a really school district this is more less your expenses. This is where it gets worse Assuming this family only gave 6% downpayment because they’re a first time home buyer then your downpayment was around $30,000 and probably all your savings. Unless you took some of your 401K to do a larger downpayment but that’s a different topic… This family will start foreclosure in 2 years on this house. So by 2026 this family will enter foreclosure and that’s what happened Someone sent me this text so I could take over the payments plus $38,000 down payment. I told them they’re better off letting the house go to action…. A lot of first home buyers gave all their savings to buy a good home in 2024 and will lose all their savings…. In this economic environment is 100% better to rent than buying a house. All it takes is one person getting sick or losing your job and you also lose the house plus your downpayment. If you buy a house as a first home buyer you’re downpayment is $30,000+ and your monthly payment in the $4,000 If you’re a renter on a good area you’re looking at $2500 maybe or $3000 in a house. The average rent on a given house is simply the Mortage of a house assuming 75% downpayment so it’s actually cheaper to rent a good house than to buy your own with 6% DP because the chances of you losing it to foreclosure are exponentially higher… Renting is the way to go You save more money and you invest that money You have the option to increase the % that goes into your 401K or increase your take home pay and invest it or spend it and enjoy it with family
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KUMAR GAURAV (@kumargaurav_89) reported@AmazonHelp @amazonIN @jagograhakjago 7 days ago got mail from amazon regarding the issue that the refund will be issued in 7 days. Still waiting for resolution
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Guillotine (@mybenxtime) reported@comic @Strategy @rohanhirani_ I'll spell it slow for you. You think cash and earning per share is what makes a stock valuable, yet you have no claim to them. I guess you missed Amazon then. You should try to study a little to avoid being arrogant and ignorant. Its a bad combo
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Aaron (@stockswithaaron) reportedCLOSE · 20 AUG 🔴 RED DAY Stocks closed down. The S&P fell 0.9. Nasdaq fell 1. The Dow fell about 1.3, almost 700 points. Yesterday the government said it would buy more long-term bonds. That helped for one day. Today that help is gone. Loan rates went back up. Oil stayed up. Gas costs more. Walmart beat sales, but US stores missed. The stock fell about 9. SpaceX fell about 4. More shares could be sold today. Tesla and Amazon were down too. Bitcoin was the green tape. 72,700, up 6. This morning's jobs number was fine. Factories looked strong. Stocks still fell. NFA
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Sarbjit Kaur (@sarbjitkaur1) reported@JamesonCanada @pradiprodrigues so you think amazon should shut down?
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Anibal Gutierrez (@AnibalGuti15760) reportedAmazon Store customer service rep after we call about an email from Amazon saying that someone hack our account to ask for them to lock our account until the problem get resolved.He took upon himself to erase our account.4 days still Amazon has not reinstated our accounts.wonder
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Paula Has (@PaulaJ1974) reported@Amazon @JeffBezos For the 7th time since 7/23 I have called you to try to recover my account I have been told it has been escalated and I will receive an email in 24-48 hrs WHEN THE HELL ARE YOU GOING TO FIX MY ACCOUNT?
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Abdulkadir moalin (@moallina) reported@JeffBezos I'm prime member customer for over 15 years & lately have multiple packages delivery issues with one of your distributor centers My packages comes from Revere, ma center either you have there the least competent center manager or the least qualified drivers who can't Read the delivery instructions to put the packages in the apartment Amazon hub locker unfortunately I am done with Amazon will cancel My prime membership & switch to local retail stores can't handle any more headaches bye bye amazon & Jeff ! this matters are settled from My end Regards Sir! Abdul! disappointed & de satisfied customer for multiple times Abdul
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Rec (@Rec_A_Dork) reportedAt first I was kinda sticker shocked but then I looked up the kettle included and that alone sells for like $99 on Amazon. Add the $16-20 egg cooker and ramen and, honestly, this isn't a terrible deal. $70 might not really be CHEAP but if you are parents dropping your kid off...
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Mo0odi85 (@Di3oOo) reported@AmazonHelp My issue didn’t solve until now with Amazon and I didn’t get my refund from 2.5 months. No action was taken seriously