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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 20: Problems at Amazon

Amazon is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 44% Website Down (44%)
  • 32% Errors (32%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Natal Errors 9 hours ago
Gourdon Website Down 18 hours ago
London Sign in 2 days ago
La Coucourde Website Down 2 days ago
Berlin Sign in 2 days ago
Paris Errors 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Samir_with_an_i
    Samir Gopal (@Samir_with_an_i) reported

    @amazonIN @AmazonHelp All of a sudden I am logged out of my Amazon app/alexa and when I tried to login using my mobile number and entering otp I am getting below message as "Switch countries to resolve issue. To keep shopping, you need to fix an issue in one of your other ac.

  • AfricaisHOME2
    AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported

    Big Tech is shifting from build at any cost to a full-on charm offensive to keep a trillion-dollar AI infrastructure boom from stalling as investors demand proof it pays off. After spending more than 600 billion in capex over the past year, the nine biggest cloud providers now have about 3 trillion in off-balance-sheet commitments for data centers, chips and power, according to a Wall Street Journal analysis. That is on top of Morgan Stanley estimates that hyperscalers alone could spend 3.5 trillion between 2026 and 2028, with the wider buildout potentially exceeding 8 trillion. With free cash flow turning negative and bond issuance surging, Amazon, Alphabet, Meta and Oracle raised about 195 billion in H1 2026, up 80 percent from all of 2025, companies are racing to show AI-attributed revenue in cloud divisions before Wall Street loses patience. The pitch to Wall Street, policymakers and customers boils down to three moves. First, financing innovation: Nvidia just arranged 500 billion in financing with Apollo, BlackRock, Goldman Sachs and others to help customers pay for GPUs, data centers and power, effectively turning AI compute into an investable class. Second, showing demand is real: companies are highlighting enterprise adoption, sovereign AI projects in places like Saudi Arabia and Japan, and double-digit growth in IaaS and software as businesses rent AI capacity instead of owning it. Third, addressing the pain points that could derail the buildout, power constraints, local opposition, and circular financing risks where vendors help fund customers buying their own chips. Analysts call 2026 the validation phase, the moment when the industry must prove workloads have repeatable economic value, not just hype. If it works, TrendForce expects the top nine cloud providers AI infrastructure spending to hit 886.7 billion this year and 1.3 trillion in 2027. If not, that mountain of off-balance-sheet obligations could become a burden instead of a growth engine. - World Business News.

  • NorthxNorthw
    &^ (@NorthxNorthw) reported

    @EggerDC This is a good example of why the federal government should've shut amazon down a long time ago.

  • GreenCrayonDust
    Zzz (@GreenCrayonDust) reported

    @DespinaKarras @amazon Yes. I’ve returned probably 1k items and never had an issue

  • TradeTalksBolly
    Tradetalks_Bolly (@TradeTalksBolly) reported

    BREAKING: Amazon Prime Video accidentally uploaded the full movie #Mutiny starring #JasonStatham even before its theatrical release which is scheduled for this Friday. The movie was briefly available online before being taken down by the team. @PrimeVideo

  • cavibhajain
    CA VIBHA JAIN (@cavibhajain) reported

    @AmazonHelp I checked the order and sorry for the problem you had with this product. As a remedy to this situation, I have initiated the full refund of ₹17082 to your Amazon pay balance . The amount will be visible in your Amazon pay balance within next 6 - 24 hours from now .

  • jonrogers90
    Jon Rogers (@jonrogers90) reported

    @XRPspider This is market capitalism at its purest form. Amazon advertised a price, you willingly paid that price without researching cheaper alternatives, and they provided the product as promised. Getting upset at the retail rice after the fact is a you problem

  • thechairmanxyz
    thechairmanxyz (@thechairmanxyz) reported

    @DatacattePHX Maybe anthropic ought republish what they ate. Amazon getting broken up

  • ughihate_x
    Friendly Neighborhood Art Crone (@ughihate_x) reported

    I've never shopped for something harder than I am for a pregnancy pillow to support my broken body. My Amazon algorithm will be ****** forever. No, I don't need prenatal vitamins.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @adamlov40704355 We're sorry to hear of your experience with your recent order. We'd like to escalate these service issues to our team. Just to clarify, which Amazon marketplace (.com, .co.uk, .ie, etc.) is your account associated with? -Tyler

  • IgorWoorts
    Igor (@IgorWoorts) reported

    Researching FAILED solutions is so important bc if you hit the right one your ad instantly becomes 10x more relevant. Bc you’re basically describing the journey your customer already went through BEFORE finding you. I like to research 3 levels: 1. Direct competitors Products that promise the SAME outcome as yours. Research: > competitor reviews > competitor Amazon reviews > 1-3 star reviews > Reddit threads > ad comments Find WHY ppl stopped using them / what disappointed them. 2. Alternative solutions Different products/methods used to solve the SAME problem. Hair growth example: > supplements > oils > shampoos > expensive treatments Find what your ICP already tried + WHY it didn’t solve the problem. 3. DIY / behavioral solutions Things ppl try themselves before even buying a product. > changing diet > routines/habits > home remedies > “just living with it” Search Reddit, FB groups, Quora + forums using EXACT symptom/problem keywords. Then use those failed solutions inside your copy: “I tried X…” “Then I tried Y…” “But nothing worked bc Z…” > introduce ROOT CAUSE > explain your DIFFERENT mechanism > introduce your solution The better you understand what they tried BEFORE you… The easier it becomes to explain WHY your solution is different.

  • M1iMac80
    Doc (@M1iMac80) reported

    @riverart9 @jenteach13 If a kid walks home from school or walks alone from bus stop &worried bc phone isn’t charged to reach family in case of emergency/ to check in, a nice teacher would charge it for them. This teacher has no issue begging for Amazon items, but complains when kids ask for a pencil?

  • WyntersRoses
    Wynters65 (@WyntersRoses) reported

    @YouTube Follow the thread: Direct Purchase of Nuclear Facilities & Output Instead of waiting for local utility grids to build power plants, tech giants are using their trillions in capital to lock down exclusive control over nuclear facilities: Amazon (AWS): Bypassed the public middleman grid by purchasing the Cumulus data center campus in Pennsylvania for $650 million. The site connects directly to the adjacent Susquehanna Steam Electric Station. Amazon later locked down an agreement to buy up 1.9 gigawatts of that nuclear plant's power. Microsoft: Signed a massive, 20-year private deal with Constellation Energy to completely fund the restart of the shuttered Three Mile Island nuclear plant (Unit 1). Microsoft is paying billions to secure 100% of the output exclusively for its data centers. Google: Formed a direct partnership with Kairos Power to build and buy energy from a fleet of six to seven Small Modular Reactors (SMRs). Rather than waiting for a public utility, Google is co-funding the first-of-its-kind deployment.

  • WyntersRoses
    Wynters65 (@WyntersRoses) reported

    @YouTube Big Tech is now directly financing, buying up, and controlling nuclear energy assets, a massive shift that completely blurs the line between tech companies and utility conglomerates. While tech companies do not own the regulated regional transmission wires that cross state lines, they are aggressively moving past the point of being mere "consumers." They are acting as primary financiers and owners of the energy generation itself. Here is how Big Tech is directly buying into and controlling nuclear and other energy sources. Direct Purchase of Nuclear Facilities & Output Instead of waiting for local utility grids to build power plants, tech giants are using their trillions in capital to lock down exclusive control over nuclear facilities: Amazon (AWS): Bypassed the public middleman grid by purchasing the Cumulus data center campus in Pennsylvania for $650 million. The site connects directly to the adjacent Susquehanna Steam Electric Station. Amazon later locked down an agreement to buy up 1.9 gigawatts of that nuclear plant's power. Microsoft: Signed a massive, 20-year private deal with Constellation Energy to completely fund the restart of the shuttered Three Mile Island nuclear plant (Unit 1). Microsoft is paying billions to secure 100% of the output exclusively for its data centers. Google: Formed a direct partnership with Kairos Power to build and buy energy from a fleet of six to seven Small Modular Reactors (SMRs). Rather than waiting for a public utility, Google is co-funding the first-of-its-kind deployment.

  • BigAnthony46
    Little Ant (@BigAnthony46) reported

    Typical Day,She says the airfryer doesn't work,Can I order a new one on your Amazon. Sure no problem. Go to put the new one in,The old one didn't work because it was unplugged.💨💨💨💨💨

  • LostSoul1056
    Lost Soul (@LostSoul1056) reported

    @letscinema Amazon in trouble to get sued 🤧🤧

  • tomknockerJosh
    Josh, Ye Old Cavedweller (@tomknockerJosh) reported

    We need to shut Amazon the flip down, like, RIGHT NOW!

  • RaynielJimenez1
    Mr. Jimenez (@RaynielJimenez1) reported

    @LordZekkoz @steel_neck It's not only an amazon problem it is that the creator thinks that animation works like a live action where big name carry the show

  • deepwriteme
    deep prakash (@deepwriteme) reported

    @AmazonHelp @amazonIN why it is so difficult to ask Amazon to investigate the issue and if the commitment has been done by executive why I should bear the consequences? It took multiple followups to just ask for investigation. Also asked multiple times to CC.

  • spatblan4
    spatblan (@spatblan4) reported

    Healthcare has a transaction history problem. I can see exactly what I spent on Amazon last year. But ask me: How many doctors did I see? How much did I actually pay? What did insurance cover? Am I still owed a refund? I honestly have no idea. Does anyone actually have a good system for tracking this?

  • Buck_Idaho
    Buck -O|||||||O- 🇺🇸 ✞ (@Buck_Idaho) reported

    New EGR valve from @AMAZON arrived broken in the box. The plastic socket that holds the plug was broken off and all of the pins bent. No way to secure the plug from coming loose. Not a happy Amazon shopper today. Its a PITA to get to. 😡

  • AsherTanner_
    Tanner (@AsherTanner_) reported

    @UPS is the worst delivery service possible. 12pm delivery time has yet to happen. We are closing into the 6 hour mark. waited all day at home because this stupid thing needs a signature and the site refuses to let u sign in advance without paying a subscription fee. Horrible service, there’s a reason Amazon is taking over.

  • WorldTechRsrch
    World Tech Research (@WorldTechRsrch) reported

    800G optical modules have been adopted by all 7 companies: Nvidia ($NVDA), Google, Microsoft, Meta, Amazon, Oracle, and Chinese CSPs. But only Nvidia and Google have completed 1.6T adoption. Even with the same AI investment, the clocks for connectivity technology are nowhere near the same. Meta is targeting 1.6T for 2026, while Microsoft, Amazon, and Oracle are targeting 2027. Only Nvidia and Google are looking to 2028 for 3.2T; the others still have no schedule. Equipment replacement speeds are structurally 1 to 2 years apart across companies. CPO follows the same pattern. For scale-up, Nvidia and Meta are considering it; for scale-out, Nvidia, Google, and Meta are considering it. Only Google has actually adopted OCS. Getting the technology direction right and seeing revenue materialize are separate issues. That is why optical communications should not be viewed as one bundle. The first thing to confirm in results is the 800G to 1.6T transition; for CPO and OCS, customer-by-customer schedules need to be confirmed first. The speed at which the blank cells in the table are filled is the true leading indicator for this value chain.

  • eazystar
    Roof Runners (@eazystar) reported

    @cb_doge @Starlink Delta WI-FI is only good in North America... They joined up Amazon Leo service but their consolation won't be ready for a while. Blue Origin still has issues landing a rocket.

  • eka_mam_T
    Owasebukhosini 👑 (@eka_mam_T) reported

    So @amazon.. It seems your return policy you offer us is a fluke. I ordered something on March 15th, requested money back 3 months ago and nothing. No communication. No update. No money back. Nothing. Money gone down the drain. I'm npt impressed. I'm livid.

  • kewgardens1
    Kewgardens (@kewgardens1) reported

    @cremieuxrecueil If telling people the truth doesn’t move the needle, companies like Amazon should just say they are building a distribution center — and not reveal that the distribution center will be housing a data center. Problem solved.

  • abayomi_jo29225
    Joshua Abayomi (@abayomi_jo29225) reported

    @ChizaramDamian @Crypto_fx00 This might possibly be the issue as I dey see this email so much of recent and I am also thinking might be glitch from Amazon not too

  • SebasAHerrera
    Sebastian Herrera (@SebasAHerrera) reported

    Here is my read on today’s Amazon drones news:  Aside from drones being a coveted Jeff Bezos pet project, the decision to press on may come down to the company maintaining its edge on speed, especially as Walmart expands its drone deliveries. The expansion also comes as Mamdani is supporting a bill that would force Amazon and other companies to make their delivery drivers employees instead of subcontractors in NYC. In a robot-led future, Amazon wouldn’t have to deal with as many of these issues.

  • ignatovichxbt
    Marko Koman (@ignatovichxbt) reported

    Amazon spent $1.8 million on an AI task nobody caught for five months. The overrun was 860%. According to the Financial Times, Amazon staff used Claude to cross-reference author details against product listings — a routine matching task. The bill came in at $1.8 million, 860% over budget, and nobody noticed until five months later. It wasn't the only one: engineers also flagged $541,000 in unplanned spend building financial audit tools, and $134,000 in delivery-logistics overruns that took two weeks to catch. Amazon's own leadership has acknowledged the pattern isn't isolated. From the Ledger: "Skip the maintenance line entirely in your budgeting, and the 'savings' you counted in month one get quietly eaten by accuracy problems in month eight, just recorded under a different heading." Swap "accuracy problems" for "a runaway API bill" and that's exactly what happened here. Nothing crashed. Nothing threw an error. The cost just kept accumulating in a place nobody was looking, for five months, at one of the most sophisticated engineering organizations on earth. AI is a tool that helps you reach success in specific parts of your work — it doesn't manufacture a success story from scratch. You have to work with it, not hand it the keys, or the result looks exactly like this.

  • realmecareIN
    realme India Support (@realmecareIN) reported

    @MdAshfaque304 Hi luckkey, we sincerely apologize for the inconvenience caused. Kindly reach out to Amazon directly regarding the order-related issue, as they will be able to assist you further with the order and delivery concern. If you need any further assistance from our end, please feel free to reach out to us.