Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Edison	Website Down	8 hours ago
Shrewsbury	Website Down	8 hours ago
Houston	Website Down	12 hours ago
Manchester	Sign in	14 hours ago
Simpsonville	Website Down	18 hours ago
Dallas	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shah (@shahnawab) reported 7 minutes ago

  @amazonIN @AmazonHelp Subject: Legal Complaint Regarding Misleading Medicine Listing, Health Risk, and Denial of Refund/Replacement Dear Amazon Team, I am writing to raise a formal legal and consumer complaint regarding a misleading medicine listing and Amazon India’s refusal to provide refund/replacement despite delivery of a materially different product than the one advertised. Order Details: Order Number: 407-3793280-3209948 Order Date: 12 May 2026 Medicine Ordered: Gibtulio 25 mg (Empagliflozin Tablets 25 mg) The product image displayed on Amazon clearly showed a Germany-manufactured version marketed by Lupin. However, after placing the order, I received a locally manufactured Indian version produced by Lupin instead of the medicine representation shown in the listing. This difference is medically significant and has directly affected my mother’s health. My 78 years old mother has previously tolerated the Germany-manufactured version properly without severe adverse reactions. However, after consuming the locally manufactured Indian version supplied through Amazon, she developed severe fungal infections, hives (urticaria), allergic skin reactions, itching, and significant discomfort. Although the active ingredient (Empagliflozin 25 mg) may appear similar, medicines can still differ substantially due to: • inactive ingredients/excipients • coating materials • coloring agents • fillers and binders • manufacturing standards and formulation differences • dissolution and absorption characteristics Different formulations can affect patients differently, especially sensitive individuals. In my mother’s case, the Germany-manufactured medicine was tolerated, whereas the Indian-manufactured version caused serious allergic-type and fungal reactions. Amazon’s listing therefore became medically misleading because the displayed product image materially influenced the purchasing decision and patient safety considerations. Despite this discrepancy between the advertised and delivered product, Amazon denied return/replacement/refund support. This amounts to: 1. Misrepresentation of product listing 2. Delivery of a materially different medicine than advertised 3. Deficiency in consumer service 4. Unfair trade practice and misleading representation affecting consumer health and safety I therefore demand the following immediately: 1. Full refund OR replacement with the exact Germany-manufactured product shown in the listing 2. Investigation into misleading medicine images and descriptions displayed on Amazon India 3. Written clarification regarding why a different manufacturing source was supplied despite contrary listing representation 4. Assurance that medically sensitive pharmaceutical products are accurately represented to consumers Please treat this as a formal legal consumer complaint. In the event of failure to resolve this matter promptly, I reserve the right to escalate the issue before the Consumer Disputes Redressal Commission, National Consumer Helpline, and other legal authorities under applicable consumer protection laws. Kindly resolve this matter urgently.

• 
  MissAbigail (@coastallife22) reported 16 minutes ago

  @DavidBCollum @_OptionsHouse_ Why didn't you follow up with Amazon to verify the veracity of the email? Sounds like a you problem.

• 
  Finfonzzz (@Finfonz) reported 16 minutes ago

  @SaiSwar56683561 Flipkart and Amazon stopped the return policy. Though some people were scamming, it was genuinely useful. Now, it's better to buy from offline and be sure of what you're buying and at same or less price than online. And no trouble of returning a soap box

• 
  hunter (@hxxntrr) reported 17 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  The Invincible Doommega : Culture Ova Everything! (@doommega212) reported 19 minutes ago

  @Phenomm_ 4) piracy is the result of a system not being honest w the players who establish the system when it’s built to extract and not reward -its underground parallel has to replicate it , these people are not honest . I betcha he got a jail broken Amazon stick too LOL

• 
  Bmk697 (@Bmk6971) reported 22 minutes ago

  @tyrone71725981 @APPictures9 You're a dumbass if you think either studio is putting down financing for this. It'll be Amazon or no one else. Spielberg isn't the titan he once was and Peter Jackson has no hits outside middle earth.

• 
  The Viral Heartbeat (@viralheartbeat) reported 22 minutes ago

  @AmazonHelp There is no purpose in messaging you. It will result in a pre-packaged apology and nothing actually being done about the problem. You are as aware of that as I am. I am just using this account to post about it every time it happens from now on. Which is nearly every day.

• 
  Mdadil (@mdadil9818offic) reported 26 minutes ago

  @AmazonHelp Items missing from packages.but the items is still missing. Kindly look into this issue and arrange for a replacement or refund as soon as possible.

• 
  Upwind Security MDR (@UpwindMDR) reported 26 minutes ago

  🚨 Critical - Amazon Redshift JDBC Driver Remote Code Execution (CVE-2026-8178) The Amazon Redshift JDBC Driver contains an unsafe class loading vulnerability that may allow remote code execution when processing crafted JDBC connection URL parameters. An attacker able to influence the JDBC connection string could trigger arbitrary class loading and execute code within the application's JVM context. 👉 Affected: Amazon Redshift JDBC Driver < 2.2.2 | Fix: Upgrade to 2.2.2

• 
  RAVI GOSWAMI (@ravigoswami3271) reported 28 minutes ago

  @AmazonHelp Something wrong is happening with me, and I shouldn’t even speak about it? I waited for 5 days, and still the order got canceled without a proper solution. This is really disappointing. At least customer issues should be understood properly and resolved fairly.

• 
  Dk Deepak Agarwal (@itsdkstyle) reported 30 minutes ago

  @AmazonNews_IN @amazon @amazonIN agent Fareen was rude & lied over the call, she disconnected the call bluntly without resolution, I want to escalate issue & want sorry from the same agent how she denied for resolution, is she not getting paid for the service? 171-0222558-4449141

• 
  Schrodinger's Cat (@tusharg1241991) reported 32 minutes ago

  @AmazonHelp ******** at amazon...u dint deliver my order neither u cancel it what ******** is ur problem why such a shithsow ...why is ur customer support filler with bunch if idiots

• 
  Manna (@AdhokshajaVeera) reported 35 minutes ago

  FYI to the Bhindi Rona Gang on fuel price hikes: You have no problem spending on X, Netflix, Amazon Prime, JioHotstar, & multiple SIM recharges every month. But the moment fuel prices rise in India,even during a global crisis, you suddenly erupt in selective outrage.

• 
  Delta Don (@mdusty673) reported 36 minutes ago

  How to know where an Amazon item is made. Click on the name of company next to “Sold By” under the “Add To Cart” button. Then click on the name of the company and scroll down then click on “learn more about the seller”. Scroll down to “Detailed seller information”. Wala…..

• 
  lalit sukhija (@lalit1010) reported 36 minutes ago

  @AmazonHelp Dear amazon i m talking about email id of customer support services discontinued by Amazon Why this happened this is not a good buisness behaviour How could customer express his/her issue @PiyushGoyal @nsitharaman

• 
  Sandeep Rathour (@sandeeprathour) reported 38 minutes ago

  @AmazonHelp I posted a video of Amazon delivery boys throwing packages in the past and your team is asking me for my order number. Please try to understand the larger issue.

• 
  Rage Against The Establishment (@Ryderback3) reported 41 minutes ago

  @BrianRoemmele Amazon use them for parcels. USA doesn't have an issue with them. You really believe that they just drop of parcels????

• 
  ابن فرشوری (@ibnefarshori) reported 43 minutes ago

  Indigenous **** IT solution companies 4m a cursory, look a bit off. Hosting provider Bhi hein, hardware Bhi yeahi baych rahay hein, managed services Bhi. Supply chain say leke emr to payroll erp.. Matlab wtf. Itna sub Kutch to Amazon FB ibm google nahe kr raha Bhai. Calm down!

• 
  C (@firaga_exe) reported 45 minutes ago

  @AmazonHelp I also have the same issue, can you guys take a closer look regarding the free shipping promo? It's not really applying at checkout even if it's above the minimum spend for the promo for eligible items.

• 
  Shubhvani (@shubhvanii) reported 48 minutes ago

  Bro listen.... You don’t have actually any money problems, problem is focus. You are trying.... 1st week it's dropshipping. 2nd week it's crypto. Next week content creation. Then Amazon FBA. Then AI automation. Pick one path and stay with it long enough to see results. Constantly switching is why you still feel stuck.

• 
  Historical Gamer (@HistoricalGamer) reported 49 minutes ago

  @Luzinosity @Jaku The warning signal that twitch is in trouble has always been Prime Subs... as long as Twitch is willing to give free money to streamers via prime subs, I'm not taking the doomer-ism on twitch too seriously. If they ax that then I think that might signal Amazon is getting either

• 
  Ashwin Bhatnagar (@abhatnagar) reported 50 minutes ago

  Amazon had it. Stripe had it. We carry it at @Xflowpay. Writing forces clarity in a way that meetings don't. When you put a decision in a doc, you quickly find out whether you actually understand the problem or just think you do. It's one of the habits I'm most glad we kept.

• 
  Mrinalini Purkayastha (@purkayastham) reported 50 minutes ago

  @amazonIN @amazon You've disabled any means of speaking to a human for issues with orders or returns! How does one get help when your AI powered bots are not equipped to capture basic customer nuances? For a company that claims customer obsession this is very disappointing

• 
  BROKSTOCK (@brokstock) reported 54 minutes ago

  Applied Optoelectronics (AAOI) jumped 18% as Wall Street doubled down on the AI data center boom. Rosenblatt raised its target to $220 on soaring Amazon-linked 800G demand, while the company already locked in $324M+ in new orders. AI infrastructure race = still on. #AI #Investing

• 
  tay (@_tayysafarie) reported 57 minutes ago

  @adcock_brett This is a great use case for the “backspurs” at Amazon. The backspurs are chutes that come off the shipping sorter. When packages come down the chutes they accumulate in that area the robot is clearing. There’s a photoeye behind that piece of metal, and when that pe is coverered

• 
  Rakesh Kumar (@rakzkumar) reported 58 minutes ago

  @AmazonHelp Can you please connect me with a human customer care representative? It has become extremely difficult to reach actual support these days. The automated bots make the experience frustrating and are not helping resolve my issue.

• 
  Bongs&Bongs🇿🇦🇵🇸 (@uBongane_) reported 1 hour ago

  @UnityInSA @SollyMalatsi No one has an issue with EEIP But don't lie and slander us to get it, that's what is fundamentally in contention here With Amazon LEO & China's Space Sail, you will see the state bend over backwards to accommodate them because they are respectful and you'll be upset

• 
  Hurricanesgirl 🇺🇸 (@Hurricanesgirl) reported 1 hour ago

  @KPASKSWHY Let's circle around to "poorly performing schools." Could it be that the NCGA has starved public schools of money for decades and that's the problem? When teachers have to beg family, friends and strangers for funds on Amazon to pay for supplies, something is wrong.

• 
  Karan Bhardwaj (@BornOfWeb) reported 1 hour ago

  @AmazonHelp I need human assistance. One product was supposed to be returned as it came broken in pieces and had to be replaced. The update shows the broken item has been picked up and new item has been delivered. Neither of it happened. Raise the query in the app 2 days ago. No action.

• 
  Command Line Vulpine (@Furry4Ever) reported 1 hour ago

  @nateinthewild Its flipping them tag-side down. Its still weird though, I worked in an Amazon facility once and they had to be tag UP for scanning