Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Errors	16 hours ago
Lake Butler	Website Down	1 day ago
Annecy	Website Down	1 day ago
Frankfurt am Main	Website Down	2 days ago
Bridgeport	Sign in	2 days ago
Rochester	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wonderfullyshiva (@wonderfullyarty) reported 6 minutes ago

  @amazon also seem to think they can decide whether I’m ‘allowed’ a replacement despite it stating on website that I have the right to choose between repair & replacement under the warranty. Shame as I love the product. Poor customer support is the problem. @MartinSLewis

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 7 minutes ago

  @MHRAgovuk @amazon can you act on this, please? Amazon hasn't taken the listing down for these dangerous, fake masks. Amazon won't accept my review. The reviews on the masks are highly misleading cos the bad reviews are buried. It's an offence to sell fake medical devices.

• 
  Bill Duff (@BillNorAngus) reported 11 minutes ago

  @JamesMelville Reboot high sts? Close down internet. Shut out of town shopping centres? Not a popular policy I suspect. £1000 tax on Amazon vans?

• 
  Prakash Sheth (@pgvcl123) reported 12 minutes ago

  @AmazonHelp Link not working

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 15 minutes ago

  @RiazRohani @MrsRoyKeaneo @SaraNajmaii Issue is they were gaslighted and told they were makign an AI for non-combat, non-war uses, just e-commerce, for consumer use, etc.. but then Amazon went psyche! it's not for e-commerce, it's for the military, it's to help Israel kill innocent civilians more efficiently.

• 
  Prashant Saini (@looserexplain) reported 16 minutes ago

  I immediately reported the issue, followed every instruction from Amazon, and the wrong product was picked up by Amazon's logistics team after my return was approved.

• 
  Jack (@jackcoder0) reported 17 minutes ago

  The uncomfortable truth: Amazon has sold over 500 million Echo devices. They're the most popular smart speakers in America. They sit in living rooms, kitchens, bedrooms, and bathrooms across 100+ million households. And most of them are running on factory defaults that serve Amazon not the family. Voice recordings stored forever. Voice purchasing enabled for anyone in earshot. Amazon Sidewalk sharing your internet. Human review of your recordings enabled. Brief Mode off Alexa narrating every action. Follow-Up Mode off saying "Alexa" 30 times a day. EQ flat lifeless audio. Wake word sensitivity at max TV triggering false commands. Do Not Disturb off notifications at 3 AM. Promotional upsells active. Echo Show displaying Amazon ads instead of family photos. Every default was chosen to maximize Amazon's data collection, engagement metrics, and revenue. Not your household's privacy, convenience, or experience. The smart home engineer's last line: "I've configured 500+ Echo devices. The same 11 settings. The same 12 minutes. Every single family has the same reaction: 'This is a completely different device.' It's not. It's the same $50 speaker. The difference is 11 settings Amazon turned on for themselves that you turned off for your family. The Echo was always capable of being the best device in your home. Amazon just shipped it configured to be the best device for Amazon." 11 settings. 12 minutes. Same Echo. Different device. The speaker that annoyed your family becomes the one that runs your home. Open the Alexa app tonight. Not to ask a question. To fix the answers.

• 
  Alvin (@Alvin1492840) reported 18 minutes ago

  Lesson 3: Always order a sample before committing to anything. He told me this is the step that separates buyers who get burned from buyers who build reliable supply chains. Never place a bulk order based on product photos, descriptions, or promises. Always order a physical sample first. The process is simple. Message the supplier. Ask for a sample of the specific product you want to buy. Pay for the sample typically $5–$50 depending on the product plus express shipping, usually $20–$40 via DHL or FedEx. Total cost for a sample delivered to your door in 5–10 days: $25–$90. When the sample arrives, inspect everything. The material quality. The build consistency. The weight. The finish. The packaging. Compare it to the product listing photos. Compare it to the Amazon version if you're trying to match something you've been buying at retail. He said roughly 80% of samples match the listing closely. The other 20% reveal problems cheaper materials than described, rougher finish than photographed, slightly different dimensions. Those problems are invisible in listing photos and only become apparent with the product in your hands. If the sample passes, order the bulk. If it doesn't, message the supplier with specific feedback and ask for a revised sample. If the revised sample still doesn't meet your standards, move to the next supplier. Alibaba has thousands of factories making the same product. The first supplier you contact is rarely the best one. It's the most convenient one. Sampling 2–3 factories before committing is worth the extra $100–$200 in sample costs because it prevents a $2,000 bulk order of products you can't sell or use. He told me the sample cost is the cheapest insurance in the entire Alibaba process. Skip it and you're gambling. Pay it and you're shopping.

• 
  Online Southwest Florida (@onlineswfl) reported 18 minutes ago

  On May 7, 2026, an Amazon Web Services data center overheated and took out an entire availability zone in US-East-1, AWS's most popular region. Several core AWS services went down, and any business application hosted in that zone was unreachable for hours

• 
  DebAgain (@DeborahGinn10) reported 20 minutes ago

  @RealSpitfire WEF obviously wants brick and mortar closed down. Covid boosting Amazon, then this. It is crazy.

• 
  Kintan Brahmbhatt (@kintan) reported 20 minutes ago

  Revenue is an output. Margin is an output. Cash flow is the one that matters most, and none of them are things you can move directly. At Amazon this took me a while to respect. You don't improve sales by staring at the sales number. You improve the inputs that feed it: selection, in-stock, discoverability, price, delivery speed, the on-site experience, service when something breaks. Fix those and the output moves on its own. AI gives founders a dangerous new way to confuse the two. It's now easy to instrument everything and build a dashboard that tracks a hundred output metrics in real time, which feels like rigor and is mostly just a fancier scoreboard. The discipline is the same as it ever was, harder now because the temptation to watch is greater. Find the few inputs that actually drive the result. For an AI product that's often things like the quality of your eval set, the relevance of your retrieved context, the latency the user feels, the rate at which you catch and fix bad outputs. Obsess over those. The output metrics are lagging confirmation. At Olto we spend our time on the controllable inputs and treat outputs as a check on whether we picked the right ones. You don't win by watching the scoreboard, no matter how good the dashboard looks.

• 
  Big Guy (@MrBryanChardum) reported 23 minutes ago

  @honestpollster Amazon delivery is now slow and my package the other day and 2 extra items I didn’t order but I’ve also received plain wrong items recently too. It’s been a 2026 thing with 2025 being pretty consistent and accurate

• 
  Simon C (@Simon_Cleret) reported 24 minutes ago

  @4nt1p4tt3rn I'm old enough to remember when Amazon removed 1984 from people's e-readers. Threw the whole thing down the memory hole.

• 
  Jay (@WldKineticDrms) reported 27 minutes ago

  @AmazonHelp Your new notifications when items are purchased or shipped are totally worthless, annoying, and a security hazard. The notifications don’t state what item was bought, so can no longer tell if it was an intentional purchase and not fraudulent (I’m not going to go check my account for each notification). For many users, this will train them to click on emails to check the link, which is a potential security issue. And worst of all, users can’t turn off the notifications. Fix this mistake, @Amazon!

• 
  @thegolfclub2019 (@thegolfclub2012) reported 27 minutes ago

  @MatadorDarts @tom_riding170 @dartingupdates Kurt do you have an Omni or played on one? Im Considering getting rid of my Scolia for an Omni as its £340 on Amazon at the moment. Had nothing but problems with Scolia, miscounts all the time. I know the Omni had hardware issues on the first batch, any idea if all that's sorted

• 
  Achrism (@Achrism) reported 29 minutes ago

  @abilash_22 @OneManWar @WallStreetApes I don’t have an issue with Elon Musk since Twitter was so horrible in their censorship before he bought it. I don’t pay him anything for X, I don’t own a Tesla. He doesn’t get my money like Walmart and Amazon or the internet service providers. We need competition

• 
  Declan Carty (@declancarty) reported 31 minutes ago

  @AmazonHelp Brilliant customer service from Tara and Agi in Amazon Customer Help this morning. Bravo. Small issue dealt with quickly and professionally. If only all big companies could mirror this

• 
  eSteL🍁 (@DevotedTo96) reported 32 minutes ago

  @lotro Outdated management and heavy P2W/premium push are killing LOTRO. I'd tell you to fix it, but you lack the vision. Except for a tiny hardcore base, no one plays because of how poorly you run this game. Such a waste of a iconic name. @lotro Damn @amazon. I wish he’d been able to.

• 
  Waddlespire (@waddlespire) reported 33 minutes ago

  @scarlet_rush I still have the ps2 my dad got me when I was 12 and the only issue with it is sometimes you have to wiggle the memory card to get it to read properly. I had trouble with third party controllers but I found a thing on Amazon that lets you hook up modern controllers to it wirelessly.

• 
  BGM_FinalKnight (@bertm1975) reported 34 minutes ago

  @disparutoo I guess they're ok with the alternative, Warner Bros. being broken up and sold in pieces, most likely to Amazon, Netflix, Saudi companies, and China groups?

• 
  AChaosG | Markets & Power (@AChaosG) reported 42 minutes ago

  Week in Review — 7/26/26 • Iran rejected the latest US ceasefire proposal. Strikes continue. Oil pushed back above $100 a barrel — the "limited war" priced in didn't survive contact with reality. • Alphabet's earnings sank the stock and dragged the broader tape — not on the numbers, but on AI capex and negative free cash flow. The market is now punishing the spenders and rewarding the chipmakers. That rotation is the real story of the week, not any single print. • Q2 earnings season is running hot underneath the headlines — 86% of reporting S&P 500 companies beating EPS. Corporate America is fine. The index isn't trading on corporate America. • Durable goods bounced 1.6% in June, quietly signaling capex isn't rolling over. Good enough to keep the bears at bay, not good enough to pull forward a rate cut. • Fed meets next week walking into a supply shock they can't fix with a dial. Energy-driven inflation doesn't respond to rate paths — it responds to whether the war ends. • Amazon, Meta, and Microsoft report this week. Watch whether they get punished like Alphabet for spending, or rewarded for growth. That answer sets the tone into August. Capital is signal. Chaos is noise.

• 
  Param (@Param_eth) reported 43 minutes ago

  The downfall of Storj Labs (bankruptcy): - launches Storj in 2014 to build a decentralised alternative to cloud storage - promises a blockchain based competitor to Amazon S3. - attracts thousands of node operators across the world - raises around $35 million in funding - secures roughly $30 million through its 2017 token sale - spends years building its decentralised storage network - the DePIN business model proves difficult to scale profitably 2021: - $STORJ reaches its all time high 2022–2025: - the token enters a prolonged decline - node operators report declining rewards and operational issues - Storj begins selling non-core assets and right sizing operations October 2025: - Inveniam Capital Partners acquires Storj Labs - the acquisition is expected to strengthen the company's future - financial pressures remain unresolved July 2026: - Storj Labs files for Chapter 11 bankruptcy protection - the company says legacy liabilities can no longer be outgrown - assets and liabilities are estimated between $1 million and $10 million > operations > customer services > the storage network continue running - Inveniam backs the restructuring process - Storj proposes a plan that could give STORJ token holders equity in the reorganised company - $STORJ falls another 14–15% after the bankruptcy announcement - the token is down roughly 99% from its 2021 all time high

• 
  MaryMary🇨🇦@mmofcan (@marymary686868) reported 47 minutes ago

  @AmazonHelp I'm sorry I was buys and didn't see the post. I already tried that link and then tried it again but the problem is that Jamieson vitamins are not returnable. I clicked received wrong item but they think I want to return the vitamins. There is no options for the cables.

• 
  Ian Murray (@Mugsy0407) reported 50 minutes ago

  @AmazonHelp Your suggestion simply is not working so how do I get A MASSIVE PROBLEM sorted

• 
  Hit हिन्दू-स्तानी।। (@Hit_end_ra) reported 51 minutes ago

  @amazonIN @amazon have you stop customer support option online from App?? As previously if any issue was there one chat or call option was there but now it is only showing track your order and then keep shopping?? If any issue is whom we can contact ??? 😡😡

• 
  Javarevisited (@javarevisited) reported 55 minutes ago

  Most engineers stop at: “Cache is working.” But in this case: Cache hit rate = 99% Latency = 2 seconds The real problem was somewhere unexpected. Where would YOU dig? (Real Amazon debugging story)

• 
  Dave Marihugh (@DaveMarihugh) reported 57 minutes ago

  @Moto_Support Thank you for the reply, but the fix will probably be too late. This type of issue pushes customers away. Currently Alexa on the @Amazon page is doing the same thing. When you FORCE crappy software on people, expect pushback.

• 
  Vikas Jain (@VikasJain216) reported 58 minutes ago

  @AmazonHelp Monica, I've contacted support & they've resolved my issue However,great customer service isn't a justification to hide fake products under carpet @amazonIN shall take strict action against seller for such malpractices You're in in clear violation of MRTP act @jagograhakjago

• 
  Sonu Kumar (@sonu_since1998) reported 58 minutes ago

  @AmazonHelp @woohoogifting @PineLabs Amazon support team is too good not like zepto they don't even understand the issue

• 
  ASHUTOSH SAXENA (@ashu5642) reported 58 minutes ago

  @amazonIN I was ordered the same product twice still delivery is not performed after reaching the location I did not understand what is issue with seller or amazon last time after complaint it was decided for compensation due to order not reached after grace period but that was