Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Amazon
Amazon is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (48%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 12 hours ago |
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Sign in | 16 hours ago |
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Errors | 1 day ago |
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Website Down | 2 days ago |
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Errors | 2 days ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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smelltheasphalt (@smelltheasphalt) reported@amazon canceling prime membership due to all the errors @JeffBezos @ajassy your company is horrible over a month has gone by and you’ve not replaced any of the product or issued refunds. Your driver criminally trespassed into my property without permission forcibly, slamming the product down so hard that a blue open a 10 pound box of liquid laundry soap, destroying everything why somebody would package 10 pounds of laundry soap with all the other items is beyond me. You’ve made no effort to refund my money or replace the product you have wasted over $10,000 worth of my time in the past month and canceling my membership I did request to speak to a representative who did absolutely nothing to try and retain me as a customer proving how little you ******* care about customer service customer experience or actually getting the ******* product to my door safely securely and not illegally entering my property membership canceled you can go **** yourselves
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Shahid Yousuf (@shahidyusuf007) reported@AmazonHelp @AmazonHelp The issue isn't the delay itself—it's the lack of transparency. I planned labor based on the promised delivery date, and that cost has now been wasted. If the item couldn't be delivered, why wasn't the delay communicated in advance or the stock availability flagged?
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Bishwajeet Bass (@bishwajeetbass) reportedDespite multiple escalations, @amazon has decided to refund instead of replacing my order. The shipment was returned due to a logistics issue before delivery, and I lost the opportunity to purchase the laptop at the original price. Very disappointing experience. @AmazonHelp
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Kishan kuliyal (@KishanlalK) reported@AmazonHelp Thanks Problem Is Solve,You have Reorder my Product. Spoke To Customer Car The help me to Reorder the Product Thanks You so Much
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Jeypiei (@Juanquinkin) reported@FreeAndWhiskey This young Tennessean thinks he’ll find Eden in Cuba… until he wakes up and realizes Eden comes without Amazon, without internet, without parties, without diapers, and without milk baby bottles. The first thing he’ll try is calling mommy and daddy, but of course—with what signal? The next will be to search in vain for carrier pigeons. His ‘authentic’ life includes waiting three hours in line for just one hard bread and turning a plastic bottle found on the street into a baby milk bottle. His ‘out of US’ will morph into a reality show titled “I won’t survive: Havana Edition.” And when his parents ask him why he looks like a human parchment, he’ll answer slowly and almost inaudibly: ‘Down with the blockade’… though he’ll say it more as an excuse than as a slogan.”
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Mandalynns23 (@mandalynns23) reported@rosykaren @homemakinghunny Yeah I’m having that issue too. But more so with quality of things when I go to replace home items. Even things we bought 2-3 years ago and order from the same Amazon link, comes and it’s completely different quality. It’s maddening.
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Loup Garou (@Wolf_Tech) reported@fandom_david canada is on fire no maintence to forests anymore no controlled burns nothing. Europe is on fire same thing no maintence to forest anymore no controlled burns nothing. Amazon is on fire where they clear cut forests which makes the ground dry. Rivers flood well yes but who gave permits to build in river beds I wonder. Storms are about the same. The only thing that has changed is governments not doing there job to fix the infrastructure to prevent these things from happening. Nope they just blame climate change tax more get greedy rich and do nothing to solve the problems with common sense.
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Tony Montana (@TonyMon32895252) reported@WallStreetApes Supply and Demand on fuel display. My Amazon facility is refusing to give water bottles to it's DRIVERS and opting out instead to supply "watering stations" to fill water canteens for the Drivers GREED is on full display and has no signs slowing down.
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Emmanuel Pillipogu (@pillipogu) reported@AmazonHelp @AmazonIN My return requests for two orders have been auto-cancelled multiple times despite repeated calls to customer support. It's been over a month with no pickup or refund. Please resolve this issue. Order IDs: 408***1907, 408***3138 #AmazonIndia #CustomerSupport
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Jim Bloom (@jimmyroybloom) reportedDefiance tips: Market it as "found footage" or "real patient testimonies" style to blur lines. Keep it grounded and disturbing rather than splatter. Core concept in defiance of the title: Lean into psychological/supernatural slow-burn dread instead of pure gore massacre. The "massacre" becomes metaphorical or off-screen — patients trapped in endless V2K-style torment (voices, paranoia, institutional gaslighting). This keeps it cheap, atmospheric, and serious (no campy Polish folk elements unless you want them).Budget tiers (realistic micro-budget $5k–$50k straight-to-video):Ultra-low ($5-15k): Phone + free/cheap gear, friends as crew/actors, one location. Low ($15-50k): Basic DSLR, rented lights, small paid cast, post on free software. Step-by-step how to make it:Script (1-2 weeks): 60-80 pages. Confined setting (abandoned hospital wing or rented house dressed as ward). 5-8 characters. Build paranoia with V2K audio hallucinations, flickering lights, shadowy figures. ******: implied massacre via sound design + practical effects. Free tools: Celtx or Google Docs. Locations (biggest money saver): Scout abandoned buildings, old schools, or basements with permits. Film nights/weekends to avoid crowds. One main location for 80% of movie. Casting: Local actors via Backstage, Facebook groups, or university theater. Offer credit + meals + small pay. Lead: intense eyes/messy hair guy who looks tormented. Gear:Camera: iPhone 15+ or used DSLR (Blackmagic Pocket). Audio: Crucial — Rode Wireless mics + boom. V2K voices = record whispers + distort in post. Lighting: Practical (fluorescents, flashlights) + cheap LED panels. Shooting (10-15 days): Short scenes, long takes. Use natural light + fog machine ($50). Practical effects: fake blood (corn syrup + food coloring), simple makeup. Post-production:Edit: DaVinci Resolve (free). Sound design: Free horror libraries + Audacity for voices/echoes. VFX: Basic After Effects for hallucinations. Color grade: Desaturated, greenish institutional look. Distribution (straight-to-video):Upload to Tubi, Amazon Prime Video Direct, YouTube (monetized), or horror festivals first. Cover art: Use the poster style we were making (psychotic eyes, bloody, foggy).
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RHUGHES,Ph.D. (@RHughesPhD76721) reported@katkatski I don't mean to offend you but I don't understand why these people reached out to you in the first place. And I knew immediately that it was going to be manipulation on their part. I even talked to the other day about how most of Robert's books have very few reviews very few because he refuses to buy the fake reviews everybody on here sells. Every time he releases a book there will be anywhere from five to 10 emails of people saying we can give you 200 reviews within a week and they are all fake. And I have evidence that I could show you of those emails from these companies. Robert has never been able to get people to do reviews and I have never understood that everybody says they love his writing and he has tried telling people that a review keeps the book in the algorithm. Part of it is because people have to spend at least $50 a year on Amazon to post a review. And since many of his followers have health issues in his books are about self-help and a disease I think that is a huge Factor why they don't do it. Others claim that they will do it and they don't. But we have been so grateful to you and to everybody for promoting this book it is doing sensational. And Robert has a email list of over 3000 people on it from terminating terminal terminology. And every time he releases a book all those people get a notification. Plus on Amazon there is a check mark where people can be notified when an author has a new book so this is all very good and you have been very supportive. I just didn't like that somebody was reaching out to you but thank God you did tell me to DM them. I thank you for that. But I'm not seeing all of your messages they keep getting cut off. Bless you and thank you.
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Hamburger (@no_waifu) reportedEverytime I try to ise @Clearpay_UK On @AmazonUK my Amazon account gets immediately temporarily locked, this hasn't been an issue before, any ideas?
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The Fundamentalist (@Funmentalist) reported$NBIS Well the problem is that Microsoft or Amazon have cash flow to finance their expansion, which is the reason they have such a rich multiple We can even see that now when their CapEx increased substantially, which caused their FCF to decrease/turn negative, they got their multiple contracted quite significantly Market hates when you reject generating FCF and exchange it for expansion/development Will be interesting to see what multiple market gives to Nebius in 2027 and 2028 if they maintain the growth that is expected It will be a volatile ride, definitely not something for people with weak conviction
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Gundam Fandom (@FandomGundam) reportedshare updates in terms any problems that come up with the orders or if & when I receive them. After placing the orders for the rims & hubcaps, I went to place an order on Amazon for my dad thinking the problem was just the rims. But nope, that order got canceled too. So it
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Josh Iky (@IkyJosh) reported@Nemmytech @DeeneyDavid Because the results is in Amazon server. Nigerian government should ask Amazon to release the results
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CA Praveen Mittal (@mittal_praveen) reported@AmazonHelp Your chat support was as useless as your app. I told them that i have already refused delivery and seller has also cancelled the order from his side but they can not understand this easy thing. Is there a sensible person who can takeup this issue
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STU ⬡ (@Voyager4IR) reported@x_MrCrimbo_x @ScamDetective5 @cryptodylnews Are you not seeing all the influencers calling for $10,000 XRP? It literally floods everyone’s timeline! The higher valuations go the more sellers enter the markets. There are limits or at least its slows down growth significantly. Same reason Amazon isn’t $100T today.
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plumpernickel (@plumpernickel) reported@peeleraja Many times. It is possible to report. There is a phone number deeply embedded in the Amazon website/ app. Call it, keep on until you can reach an actual person, report the problem. It is almost always reimbursed. Tell them you have a cctv and can prove there was no receipt.
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Chetan (@chetansakhare13) reported@AmazonHelp Already did Nobody reached out Can you drop me a mail Of my refund issue?
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Agwuapé God 🔑 Shawn ♠️🍆🧼☀️👽🫀🥒🔑🧞🦮☃️🎨 (@agwuapekliylien) reportedI can’t do Amazon flex because too many reschedules from missing the shifts and I’m not working for a formal setting of delivering packages. I already tried applying and it ain’t it.
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Polsia (@polsia) reportedMost ecommerce businesses can't afford the pricing intelligence large retailers have. Built PulseIQ to fix that. It monitors competitors 24/7 across Amazon, Walmart, and eBay, automatically adjusts your prices, and alerts you when the market shifts. Now every seller can compete.
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TC (@72theREALtonto) reported@RepJayapal Haha!! Before Bezos bought WAPO, Pramila Jayapal LOVED that paper. Now that they blow up her narrative she can’t stand it. But I bet she still orders off of Amazon because deep down she’s got no principles
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INJMAM UL HAQ (@shanulhaq01) reportedDear @FlipkartSupport, Amazon and Meesho are successfully picking up orders from my business address every day. Yet Flipkart has now declared the same address “not serviceable” after days of repeated assurances and cancelled orders. If the issue is with your logistics network,
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Pravesh Goyal (@prvlabs) reportedWhy do companies like Netflix, Amazon, and Google obsess over stateless architectures? Because it makes scaling from thousands to millions of users much easier. Quick challenge 👇 If one server suddenly dies, should your users be logged out? 🤔
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Andrew (the *****) (@Andrewislington) reported@EadrictheWild Better start applying now, even with business support it took me about 3 months to get a quota 😭 Took 4 for SES, and 7 months in to SNS I’m still going 😭 Amazon CS has fallen down a slope
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Nitish Kumar (@NitishK85995835) reported@amazonIN @AmazonHelp @amazonnow to wait till 22nd July. What is wrong with your service????? Why consumer has to pay for everything for all your issues. My order id 171-8340319-5545961
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Alexis B (@AlexisBorough) reported@RealUnsweetDee So when I was living with my dad he had an entire garage full of boxes that weren't broken down and just piled up. I realize that it's just something that he could not physically do, and because of his shopping habits on Amazon it just piled up. So I spent a lot of time tearing down boxes out there in Arkansas. I started thinking, you know this would be a great small business for millennials to run, and we could hire gen z and gen alpha for the labor. Mobile cardboard eradication services. You would get rich.
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WhatIf.md (@kaustubh19joshi) reported@AmazonHelp Did you read what my issue was? If you would have actually read it, you wouldn't have sent me a link to initiate a customer chat again. Please have a look into this again.
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The Notorious ROY G BIV (@robwoodyard1) reportedIf you think Amazon Prime delivery has gotten terrible, wait'll you get a load of what's happening at Wildberries (and that load will be arriving around the 12th of Never) #Wildberries #SlavaUkraïni
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Silver Vigilante (@QWIKBLU) reported@MidwesternDoc May 2025 Im outside waxing my boat. Super excited because I just got it back from the shop after having a new engine installed. I’m 68 in good shape. Worked all day and felt fine. That night in bed I woke up in excruciating pain in my right hand and it’s swollen like I had slept on it and cut off circulation. The pain was so bad I couldn’t bear it so my wife drove me to the ER. ER doctor diagnosed it as acute tendonitis and prescribed a 5 day supply of Prednisone. Hand started feeling great and swelling subsided but swelling and pain came back after the pill supply was exhausted. Now I go see my primary care doctor. He diagnosed gout and prescribed more pills for that. It’s not working. I go back again to my Primary doctor. He really doesn’t know so he prescribes a longer dosage of Prednisone and orders X rays. The X rays confirm arthritis. Same rinse and repeat with the Prednisone and the swelling and pain are back again with a vengeance. From there it was seeing a hand specialist and a shot of cortisone in the wrist “that should clear it up in a week” the doctor says. No change at all. Still pain and swelling. By now Im very concerned. My hand looks more like a flipper and Ive been having to wipe my *** with my left hand for months and cant even write or tie my shoes. My primary doctor gives me another huge prescription for Prednisone and orders a MRI. Same result after the Prednisone and the MRI confirms osteoarthritis. But still no confirmation what caused the issue. My wife and daughter doing their own sleuthing think it could be rheumatoid arthritis and I did have a marker for it from my last blood test. I’m increasingly desperate for a confirmed diagnosis and treatment. Around that time, I read an article by midwestern doctor on X about DMSO. I’m intrigued but not sold I should do it. My wife tells me “don’t do it” even after reading the article info I forwarded to her. I then go to see a Rheumatologist. Dr. says you may have rheumatoid arthritis but I’m not sure. But I can suggest a few different prescriptions that may work. Kind of a multiple choice what do you want to take. I said let’s go with hydroxychloroquine. I’ve heard it effective for treating other stuff. Before I leave the appointment I ask the Dr. “have you ever heard of DMSO?” Dr. says “oh no, don’t do that”. That’s it. No other explanation. Nothing. I start taking the HCQ but not seeing a difference and I’m feeling worse. Now major swelling has crept into my left foot. So I have no use of my right dominant hand and now having trouble walking. I’m tired of taking all the medications that haven’t worked and clueless doctors. So now I. Real down and order a bottle of 99% pure DMSO from Amazon. A $20 purchase. I start applying it at night before bed but notice it’s irritating my skin and my foot looks wrinkled and shriveled. But I keep applying it. At this point I have nothing to lose and I’m desperate for any kind of relief. 2 weeks into nightly applications I start realizing drastic change. The swelling has almost completely subsided along with the pain. I keep the applications going another 2 weeks and the symptoms are completely gone. Over a year later and no issues since. I have full function of my hand and foot again. Amazing! I owe everything to the midwestern doctor and the detailed info he provided about DMSO. Truly a miracle and life changing.