Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Sign in	45 minutes ago
Ramona	Website Down	2 hours ago
Timpson	Website Down	11 hours ago
Fort Worth	Website Down	13 hours ago
Benito Juarez	Errors	14 hours ago
Marcheprime	Website Down	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diego (@Die_GoXD93) reported 3 minutes ago

  @BaconOverlord @LqLana @LongTimeHistory As someone who used to deliver from amazon. We can read. We just don't give a **** about your instructions. If your instructions slow us down, we will ignore them.

• 
  Jesse Dyer (@Cid1618) reported 7 minutes ago

  @PLAION_Americas Given all the issues, you should really consider dropping the website exclusively on the Ultimate Edition and make it available on Amazon. Also, drop whatever planned limits on the Ultimate Edition just allow preorders for it through the month of May to make up all this.

• 
  LadyDispo (@LadyDispo) reported 8 minutes ago

  @rinaisnotokay @marcolivera12 Did you see The Accountant 2 which Amazon MGM released straight to streaming this year starring Oscar winner Ben Affleck? I didn’t think so. MGM showcased their theatrical slate at CinemaCon a couple weeks. Guess which movie wasn’t listed? That’s right. This one. Sit down.

• 
  Akshit (@Akshit1884763) reported 13 minutes ago

  @AmazonHelp I cannot see any valid response regarding my problem, So i hope that your team closely observe my issue and solve it

• 
  swapnil patil (@patilswapnil462) reported 13 minutes ago

  @AmazonHelp I already reported this issue on Sunday as well, but there’s been no resolution. The order is pending since Apr 24 with multiple failed attempts and no call from the delivery agent. Please escalate this internally instead of redirecting me again. This delay is not acceptable.

• 
  The Kid (@NoBSRecruiter) reported 14 minutes ago

  @YDaftary @zerohedge Google won’t have any issues. All of these frontier models places are going to go bankrupt and eaten alive by the big tech firms. Basically just keep buying Google, Amazon, Microsoft and Apple. Obviously Nvidia

• 
  GautamBharti (@GautamBharti19) reported 15 minutes ago

  @AmazonHelp No it’s not working

• 
  Muir Lea Stores (@MuirLeaStores) reported 17 minutes ago

  @Criorian @balls_sack844 @LeeHurstComic The problem is companies like Amazon who pay very little UK tax. However if you try to tax them more you risk just driving the prices up

• 
  Marcus Matthews (@GaTechAlum_IE92) reported 18 minutes ago

  @bbobel @drantbradley Growth has slowed down significantly. But it’s a city on the come up. It’s a nice midsize city. It’s not a major metro — yet. The airport really needs to expand. But the home prices went crazy and there’s not enough big-time jobs to support it right now. Amazon and Oracle haven’t really panned out as expected But it’s trending up

• 
  Gopesh Meena (@GOPESHMeena8) reported 21 minutes ago

  @AmazonHelp @amazonIN, I need urgent help with a return mix-up! Two different orders were picked up by one agent by mistake at my building. Now one return shows "pending" even though the agent took the item. Can someone help me track this down? 🧵 (1/2)

• 
  Mischief Managed 👣 (@haleemarry) reported 24 minutes ago

  fix your app ***** @PrimeVideo @amazon

• 
  Douglas Holding (@doughunt88) reported 27 minutes ago

  @AmazonHelp The issue is clear, I have two echo dots, they do not connect via Bluetooth to use as a speaker

• 
  Dev (@d11165253j) reported 29 minutes ago

  @AmazonHelp Third class chat still loading, how hard to log our issue with amazon, it’s turning worst.

• 
  NordVPN (@NordVPN) reported 31 minutes ago

  @RealSiPerry We understand the situation is frustrating! On our end, we'd be able to refund the one that was bought using a credit card only, as the Amazon one falls under their policies. If you'd like that, please send us a DM with your email address and we'll issue it for you!

• 
  Leonidas Wherewithal (@CliffClavin10) reported 35 minutes ago

  Hey, @Wawa, why did you get rid of your customer service call center? Did you get tired of fielding calls the last time your app went down thanks to Amazon Web Services? Just asking because the app has taken another face-plant, and signing in goes nowhere yet again. 🙄

• 
  Amazon Help (@AmazonHelp) reported 40 minutes ago

  @iadwait3 @iadwait3 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  m i r i a m (@miriaamrod) reported 40 minutes ago

  @MrStealY0Tacos Amazon dude, they’re cheap I’ve had the same cute cover for years lmaoooo it hasn’t broken or anything! Just don’t get a clear cover bc I’ve seen like the phone ones they get yellow too 😬

• 
  Amar M (@amarsmali) reported 46 minutes ago

  @AmazonHelp There is nothing to connect about now. The problem is already addressed by ICICI bank. You may close the ticket.

• 
  Donny Miller (@DonnyMi47188194) reported 46 minutes ago

  @Pirat_Nation Should the Amazon servers, on which Sony runs its licensing services, experience another outage, there will be an outcry.

• 
  Karipe Madhan (@KaripeMadhan) reported 48 minutes ago

  @AmazonHelp I already contacted customer support, but they are saying they have no visibility on this issue raised here. This is causing delay and confusion. Please coordinate internally and resolve my issue urgently.

• 
  🦷 The Smile Investor 🦷 (@TinyToothDDS) reported 49 minutes ago

  Here are some of my deeper thoughts on this headline: - OpenAI is one buyer in a much larger ecosystem. The real demand engine for our chip stocks is the hyperscalers, and they are not slowing down. - Microsoft $MSFT, Alphabet $GOOGL, Amazon $AMZN, Meta $META, and Oracle $ORCL have collectively committed to spending between $660–$690 billion on capital expenditure in 2026, nearly doubling 2025 levels. - Roughly 75% of that $600B+ spend is directly tied to AI infrastructure: servers, GPUs, datacenters, and equipment. - OpenAI's spending reductions are already influencing memory chip prices. DRAM prices surged roughly 700% over a prior one-year period partly due to OpenAI's massive supply agreements, and those prices are now starting to moderate as OpenAI slows data center investments. - The OpenAI news is a signal that the AI buildout is entering a maturation phase where spend needs to be tied to actual revenue, not just ambition. OpenAI already reset its compute spending target from $1.4 trillion down to $600 billion to tie investment to expected revenue growth. - The AI infrastructure trade isn't over, it's just getting pickier about who survives. Companies with diversified customer bases (think $NVDA, $AVGO) are safer than pure-play OpenAI suppliers.

• 
  Most Foul (@Most_Foul_) reported 50 minutes ago

  @nimgaladh I tried watching the new Running Man on amazon. The writing is ******* terrible. It’s really really bad. Almost all media is like this.

• 
  Paul Kardasz (@PaulKardasz) reported 50 minutes ago

  @Simon_Schuster There is an issue between how the data is entered and what's produced on the pdf. For instance, do a contribution analysis search and under employer search "Amazon Marketplace". I was told this error or the fault of the reporting committee.

• 
  Amazon Help (@AmazonHelp) reported 52 minutes ago

  @Gungun140659 @Gungun140659 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Vaibhav Sisinty (@VaibhavSisinty) reported 55 minutes ago

  Every week in AI feels like a year. this week felt like a decade. GPT-5.5 dethroned Opus 4.7. China caught up with DeepSeek V4 and Kimi K2.6. Tim Cook stepped down at Apple. Google and Amazon dropped 45 billion on Anthropic. I broke down all 9 stories in this week's recap. watch it before next week makes it old.

• 
  Seanie Kav (@Seanie1kavanagh) reported 55 minutes ago

  @AmazonHelp @AmazonUK I’ve replied to your email and followed up multiple times, but the issue remains unresolved. I cannot use A Post due to lithium battery restrictions, and no compliant return option has been offered. Please escalate this and provide a resolution

• 
  Garv Dadwal (@garv_dadwal) reported 56 minutes ago

  @AmazonHelp Just now the delivery partner came in front of my house and called me but did not say anything and then when I went down he ran away. He did not make me wait even for 2 minutes and cut my call and I need my order today.Because I had ordered the medicine, I really ned

• 
  Kahina Bouagach (@ckahinab) reported 57 minutes ago

  @AmazonHelp @amazon Thanks for your reply! Order was received in terrible conditions. And it’s jamming my mailbox for days now. (See picture)!

• 
  Matt (@tayowave) reported 58 minutes ago

  ESPN Hockey coverage is absolutely ******* terrible NHL needs to do a deal with Amazon asap

• 
  Abhishek raj (@AbhishekSpin) reported 59 minutes ago

  @AmazonHelp @AmazonHelp Yes, I’m referring to the same issue I raised 3 days ago. It’s still unresolved and now the shipment is being returned without any delivery attempt. Please check and resolve this urgently. #poorservice #customecare