Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/17/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (46%)

    Website Down (46%)

  2. Sign in (28%)

    Sign in (28%)

  3. Errors (26%)

    Errors (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHoover Website Down
United StatesHouston Errors
FranceBesançon Errors
ItalyMilan Website Down
United StatesDallas Website Down
United StatesAldie Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • twingalstwo Ilene (@twingalstwo) reported

    So you work hard to own a small business first you need to deal with Amazon then the covid shut down and now no merchandise how is the small store to survive @Andy @SpeakerPelosi @SenSchumer

  • STradingPost1 STradingPost (@STradingPost1) reported

    @DoctorRazzWSOP @12Xpert @amazon Never actually read any of his books..... 😲 Got a few on the shopping list and this one has been added to that list. Problem is trying to balance work, with learning and development plus a bit of non educational reading 🤪

  • GrandmaJones_ Loe Allon (@GrandmaJones_) reported

    I had to order som cases of perrier on Amazon… I got tired of hunting it down at different grocery stores

  • Jolly89424365 Jolly (@Jolly89424365) reported

    @AmazonHelp Sorry team, I am fed up of following up. Request you to get in touch now. And take down the details. You have my calling number on your Twitter private chat. Everytime the buyer need not to everything. Please take ownership n call me

  • MichaelMcKuen Michael McKuen (@MichaelMcKuen) reported

    @Fallout Tried off and on to get my Bethesda Account linked to my Amazon & Twitch accounts but I continue to get an error. Also seems like the link to customer support on the Bethesda site doesn't work to open a support ticket. What's my next move here?

  • MichaelBabich Michael Babich (@MichaelBabich) reported

    @bill_bliss @benthompson True. Regardless of an acquisition size (still under $1B—rather small), a big co has many reasons to buy a startup. Sometimes to slow down competitors by cutting the tech off. Could there be more companies competing with Amazon should it not buy Kiva Systems startup? I think yes.

  • kyle_lira ĸyle α. lιrα (@kyle_lira) reported

    @AmazonHelp Yeah, your company is mistreating its employees causing a severe backup problem with orders.

  • hhhh32735025 AmazonSucks (@hhhh32735025) reported

    @TzunnyNIB @playnewworld Is nothing new that we have to wait again because AMAZON is a lying **** company. Now we have to wait all night so we can switch with our friends on server.

  • scratchyjohnson Scratchy Johnson 🇺🇸 (@scratchyjohnson) reported

    @GhostOfGord Haha yes that will fix it but good. The govt will step in to supply drivers. Maybe they shouldn't charge Amazon so that things get moving

  • kyle_lira ĸyle α. lιrα (@kyle_lira) reported

    Hey @amazon fix your bottleneck problem!

  • AllenWhitlock Allen Whitlock (@AllenWhitlock) reported

    @hifi_the15th @jimstewartson My books are on Amazon (boo, hiss!) Here's a funny: My dog gets happy-excited about the FedEx and UPS trucks. If the Amazon truck comes down the street, she goes bonkers angry, barking (uncharacteristic!)

  • ArgyriM RM 💙 (@ArgyriM) reported

    @AmazonHelp Hasn’t fixed the issue Sent me to lots of screens Was left waiting around on chat Wasted far too much time Order now cancelled and refund in 5-7 days Amazon Prime support is a very poor customer experience I’m very disappointed - have never had this with Netflix

  • FiercelyIndie Fiercely Indie (@FiercelyIndie) reported

    @AmazonHelp That link just took me to information I know already. The parcel is delayed. Yes, I know. We can’t help you … obviously. You can track your parcel, yes I know! That’s not the issue! The issue is a Prime service should not be available on items potentially shipped with Hermes.

  • ArgyriM RM 💙 (@ArgyriM) reported

    @AmazonHelp Look you guys say all the right stuff but it’s insincere and my customer experience has been terrible

  • thememeguyy the meme guy (@thememeguyy) reported

    @AmazonHelp Was told I'd receive an update in 3 days, didnt receive anything. Contacted again and was told to wait 24 hours and still havent got any resolution. This after waiting one whole weak when the cust exec registered the wrong issue. How can it take this long!?

  • lmumbingmejia Lynn Mumbing Mejia | Lifestyle Content Creator (@lmumbingmejia) reported

    props to @amazon for dealing my stolen packages like a champ, really turned my frown upside down LOL

  • artysush susmita biswas (@artysush) reported

    then he cut the call and he rescheduled . Now every day I connect with customer care and nobody fixing the issue. still, nobody came for installation. every day they reschedule and every day they missed. Does #AmazonIndia #Amazon have any care about their customer time??

  • nedinachristina Nadine (@nedinachristina) reported

    @AmazonHelp Are you having problems filling orders? Shopbop had me contact you being they don’t understand why my order hasn’t shipped.

  • braxlikesdota Twitch streamer # 5,821,602 (@braxlikesdota) reported

    @leanYBP @mikehaze @kongmunism i think everyone should do their research and people will find out its really not what people are saying (dumping 120 gallons of oil into the ocean/burning down amazon rain forests)

  • peejay37911 P.J (@peejay37911) reported

    @AmazonHelp Third party cancelled my order I never received it. Now they tell me that I can wit until the item reaches their facility then be processed as a return then in 3 to 5 business days they will issue a refund. I purchased through @amazon just wanted the refund now.

  • jlolea J Lo (@jlolea) reported

    @KevinSixx13 That’s not working so well looking for a job rn. There are jobs all over is false if you have bad knees and can’t Amazon... I’d love to do something physical not can’t so

  • STradingPost1 STradingPost (@STradingPost1) reported

    @12Xpert @amazon Like so many others, my main issue is the constant battle (and acceptance) with losers. Will give this a read at some point. 👍

  • Tua_motu Kelena Sothersby (@Tua_motu) reported

    @AmazonHelp I ALREADY DID. I SPENT OVER 1.5 hrs with your lousy customer support who did nothing to fix the problem YOU caused. #AMAZONisTrash

  • jimgetz Prof Ghost 👻 (@jimgetz) reported

    @SethLSanders That's probably what's driving down the hardcover price on Amazon right now...

  • TargetRestock Target Restock Alerts (@TargetRestock) reported

    @little_big_john I think this was a glitch from Target, their site is dumb today. Both are available on Amazon right now direct, blue is even on sale for 59.99

  • donwaywsws Dan Conway (@donwaywsws) reported

    @thearmedpheasa1 @commieleejones @DavidNorthWSWS How would Amazon continue to make billions if its fulfillment operations were locked down? Ultimately all profits and stock valuations depend on claims to surplus value generated by workers' labor power. Not possible w/o large scale economic reopening which is what happened.

  • builtcftough Ken Beane Jr (@builtcftough) reported

    .@AmazonHelp is your EBT payment services down? I’ve been trying to pay for the last 15-20 mins to no avail

  • Ramnathkrsah Ramnath Kumar Sah (@Ramnathkrsah) reported

    @AmazonHelp Please confirm from your side because my order is not coming last 16 days. Please help on this issue.

  • hanksgeoff GeustGeoff (@hanksgeoff) reported

    @AmazonHelp No, maybe read the issue before answering. I've CONNECTED the Echo Auto using my TABLET, but it's NOT showing up in the list of devices on my PHONE.

  • ThisIsRellLife Billy Blanks (@ThisIsRellLife) reported

    If amazon not stealing a package they’re fasho leaving it at the wrong address. service just terrible all around