Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 28: Problems at Amazon
Amazon is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (31%)
- Sign in (23%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 16 hours ago |
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Website Down | 16 hours ago |
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Website Down | 17 hours ago |
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Sign in | 20 hours ago |
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Website Down | 1 day ago |
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Errors | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Tommi Pedruzzi (@TommiPedruzzi) reportedQ: Do people still read in 2026? A: Absolutely. Book sales remain strong, audiobooks continue to grow, and millions of books are sold on Amazon every month. People will always pay for information that helps them solve a problem faster.
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Houman Asefi (@houmanasefi) reported3.8% PCE inflation. If this August nowcast is even close, AI has a BIG problem: capital. Sticky inflation keeps rates higher for longer just as the industry is trying to finance trillions in data centres, power and compute. That favours Microsoft, Google, Amazon and Meta. It punishes everyone trying to build the AI economy.
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Surendra Koutarapu (@SurKopu) reportedThe biggest AI rivals on earth just agreed on one thing. And it's a warning. OpenAI, Anthropic, Google, Microsoft, Amazon. Companies that fight each other every day. Over 100 of them just signed the same open letter. AI is about to make cyberattacks far cheaper, faster and more dangerous. And the targets aren't just companies. Hospitals. Water treatment plants. The infrastructure that runs the internet. When fierce competitors link arms to warn you, it's worth listening. But here's the hopeful part they're betting on. The same AI that arms attackers also arms defenders. And right now, defenders have a short head start. They're calling it "the defender's window." The plan: use AI to fix decades of security holes before attackers use AI to exploit them. It's a race. Attack AI vs defense AI. And it gets decided in the next few months. The internet you rely on is about to be tested like never before. The real question isn't whether AI changes cybersecurity. It's whether the good guys move first.
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राजू गुप्ता (@RajuKum89518605) reported@AmazonHelp @amazonIN @AmazonHelp Please look into this issue and provide a proper resolution. Order ID: 407-4616132-7398732
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Allen (@Allen58028224) reported@thrashima Seeing if this works. For some kind of reason, my Amazon credit card and my cell phone have both been shut down. Feels like retaliation for something; doesn't seem like a coincidence. Weird because I'm hardly the most radical person out there.
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🖤🧚🏻۶ৎ (@mochakittenxo) reportedwas such a princess working at Amazon when I would leave my light on or my tire popped the security would always run to help me fix my car, forever feminine then they were shocked when I did a self jump start and didn’t need nobody
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Chris Erickson (@wareagle1492) reported@AmazonHelp No I spent almost 2 hours waiting on updates from a member of the "leadership team" only to be told it's non-refundable and to get stuffed. Basically what this says to me is that Amazon can refuse a refundable item at any time and just blame it on a system error.
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yanni (@gyusfavnb) reportedNow why is Amazon chat down when I need help 😩
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BIG DURTY NERD 86 47 🇨🇦🔞 (@bigdurtynerd) reportedHmmmmmm... Flock isnt a problem here in Canada but to my few remaining American friends, you should check them out. High powered green laser pointers. Amazon. Got it.
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Godlike Tanzy (@SEXLESSDEATH) reportedworking at amazon is not terrible
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Defiant Ghost (@TheDefiantGhost) reportedEd Zitron just said something Wall Street never wanted public: OpenAI misses the IPO — Your 401(k) pays the bill OpenAI doesn’t go public. It runs out of cash. They need $100 billion a year just to survive. They’ve delayed the IPO. They have $1.1 trillion in cloud commitments. SoftBank is sitting on ~$100 billion of paper OpenAI stock it can’t sell. Oracle is building $400B+ of data centers for one customer. Amazon, Google, and Microsoft all booked future growth off the same two unprofitable labs. When OpenAI can’t raise again, they don’t “slow down.” They force every Magnificent 7 company to restate the story. Nvidia revenue could drop 50–70%. Half of last year’s VC went into AI. Most of those startups go to zero. This isn’t a dip. It’s a tech depression. And the people who get wrecked first aren’t Sam Altman. It’s Jenny and Dave’s retirement.
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Uncle Sam 786 (@CbhSam30259) reported4/4 This isn’t about ₹154 anymore. It’s about 3 days wasted, misinformation from Amazon, and a refund method processed without my confirmation. I have screenshots of the entire conversation. @amazonIN @AmazonHelp Escalate this and fix your mistake.
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ƬΣΣ ❣️ (@tiachante_) reported@AmazonHelp The link is sending me back to the chat I had previously, where the supervisor associate told me that there’s nothing that can be done from their end to fix my issue. Thank you but I don’t know if this will be of any help and I don’t have another hour to try and figure it out
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Kevin Chung (@k__chung) reportedMicrosoft, Apple, Alphabet (Google), Amazon, Meta (Facebook), OpenAI, Claude, ChatGPT, and Anthropic So are we going to book a meeting? Since all of you think this is AI. So you are telling me you are not working with IRA?
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jbsxswacl (@txhillcntrysmrt) reported@emzanotti Hyprocite. He promotes Amazon, which I have no problem with - but I mean look at all the categories items that platform sells. Meanwhile there's a church in the middle of Dollyworld where the gospels are sung and preached - not mentioned at all by the hyprocrit.
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dude (@tradboiwife) reportedwhen my alexa shuts down due to the local amazon datacenter getting EMP'd so she genuinely clamps down on my **** mid robotic fluke dome (on speed one)
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Nishindra (@nishindra8991) reported@AmazonHelp Can't you read? The errors are from your end not mine, why do I have to take loss when the mistakes are from your end
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IranEyeإيران آيایران هر. از (@Fredmochabo) reportedIran Will break the Economic siege & Blockade on It Shortly by attacking vital U.S interests in the region. The damage inflicted on those military, economic & corporate assets will go down in history, Tech firms like Google, Amazon, Microsoft, Meta, Nvidia & Intel.. destroyed.
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Shep (@ShepherdsGlen) reported@dyhptg Ordered mine off of Amazon UK. They ship through Amazon to US bc Amazon. This is a non issue.
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Monty you terrible (@Montyuterrible) reported@EliClifton Literally, someone has gone to the trouble of printing the cover of your book surrounding 58 pages of blank exercise paper, advertising it on Amazon and charging £14.55 for it! Happy to email you the details and images.
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Johnny Castillo (@JCNYSF) reported@MZygodactyl01 @unusual_whales Hey. I saw the video. I grant you everything in it without doing any investigation to try to debunk it. That’s because there’s nothing wrong with trying to make more money. The problem still lies with government getting in the way (I’m trying to stick to the original topic of the conversation). When the market collapses ( big businesses failing at the same time) that is economic nature telling us the way we’re doing business isn’t working and we need to adjust. That is normal. When the government steps in and saves the market (with money it doesn’t have) it is messing with a natural order, and creating a moral hazard. During the 2007-2008 recession, the government should have let all the big businesses that were going broke fail. 100%. I agree it’s sad how modern big businesses have hollowed out small towns and communities. But you can’t only blame companies. Amazon for example, around its beginning got a big discount from the United States Postal Service. This was a big competitive advantage for Amazon. The USPS ended up struggling more than ever. Everyone blames Jeff Bezos. I never hear anyone blaming the person that gave him that deal. Jeff Bezos had much less leverage at that time. Millions of people with free will also still use Amazon. This is the economy millions of people support. Take it out on them. I personally don’t have a problem with a company like Amazon, but if their business starts to fail, the government should not bail them out. Be careful with acting holier than thou. We’re both on here using devices we both know was probably built using child labor ( I don’t feel good about that, yet here I am). We’re also both on here using a platform that is 100% capitalist, and it works.
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King Coin (@W3_Btc) reportedAmazon is shutting down Mechanical Turk after 21 years. The platform humans used to train AI just got replaced by the AI. You could not write it better.
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atish (@thakorgi) reported@AmazonHelp I have sent you guts toomany privet messages, now do ascalate this issue.
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Shells Martin (@GramieM) reported@GrammarSheriff We’ve been making up stories since he was little him and his sister and I make up stories. I write them all down and at some point I want to self publish them on Amazon under their names.
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Ravi Kochhar (@RaviKochhar) reported@AmazonHelp I have waited for 3 days, instead of addressing the issue, they use ways to buy time and extend the time on some pretext os other. “We have escalated the concern “, “We are working on it, give is some more time “ Disgusting!!
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Shushant (@whoshushant) reported@amazonIN this is third time my order went missing your ****** delivery team just marked it as delivered but they didn’t even call out or never showed up at door . Amazon delivered me a defective electronic item. I raised a return request, and somehow—thanks to the AI and “latest technology of 2026”—the defective product was apparently teleported away from my place and a replacement was delivered. Except… none of that happened. The product was never picked up, no replacement was delivered, and yet I keep receiving notifications saying the issue is being “resolved” automatically—without anyone actually speaking to me. I genuinely love your ****** customer support so much that I’ve had to come to X for help. So, should I tag Jeff Bezos, or can someone at Amazon actually fix this?
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राजू गुप्ता (@RajuKum89518605) reported@AmazonHelp @AmazonHelp Thank you for the response. I understand that the concerned team is working on the issue. However, I request you to please ensure that the matter is resolved as soon as possible, as I have already been waiting for the resolution.
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Uncle Sam 786 (@CbhSam30259) reported1/4 @amazonIN Is this how you treat customers now? 3 DAYS. Multiple Customer Service chats. All for a ₹154 refund for a broken tempered-glass screen protector Amazon delivered. Today, things got even worse. 🧵
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SM Prashant kannake (@Pkannake96) reportedAmazon is doing unnecessary trouble to customer by Changing their Return policy to Return by Post Office. This is very discomfort and inconvenience. Kindly take necessary action as soon as possible as my TWO Parcel are stucked. @amazonIN @amazoncustomer
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Jack Riley (@Jackbonfire_) reported… and the Patriots Amazon broadcast is already broken