Is Amazon down?
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems detected at Amazon
Amazon problems in the last 24 hours
December 12: Problems at Amazon
Amazon is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Website Down
- Sign in
Amazon Outage MapThe most recent outage reports and issues originated from:
|Queens Village||Website Down|
|San Jose||Website Down|
Amazon CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Amazon Issues ReportsLatest outage, problems and issue reports in social media:
"She’d been hired by a temp agency outside Boston for a vague job: transcribing audio files for Amazon Inc. For $12 an hour, she and her fellow contractors, or “data associates,” listened to snippets of random conversations and jotted down every word on their laptops." #Privacy
@AmazonHelp This is a terrible experience.
@mapgie @CTonTV The video below has been taken down, but it is available to watch through Showtime and Amazon. Search online, and you should be able to find it. Sorry you didn't see the link above sooner!
@AmazonHelp So basically you are useless if you can't access my account you can't fix anything. I post my email address on here almost daily no problems
@AmazonHelp 2/2 Dec 05 same status, contacted chat support and again said they’d fix it. On Dec 09 contacted chat support for 3 rd time, and they said the order was stuck in the fulfillment center, gave me case ID 0421200308 to re-establish delivery date. Dec 13 nothing new has happened
@AmazonHelp I paid you for a service. You hired UPS as your delivery agent, I didn't. They are your problem to deal with, not mine.
@markminervini A simple solution to the problem / the answer would be to supply the book within an Amazon distribution centres (at least 1) in Europe (eg Germany, France , Italy, Spain , UK et al). The world is bigger than North America....
@AmazonHelp I'm still facing the same problem..all other apps of Amazon are working just prime music isn't working..
@whatsarahsaid79 @amazon We’ve had issues with them too.
@AmazonHelp please provide me some other means to contact. Your chat service is not responding properly. Your call service sucks. It connects and automatically disconnects the call abruptly. I am quite frustrated. My problem is unsolved since October
@JanelleNanos @kslane @vgmac @CynthiaNeedham Count me in. I'll scour a dozen different review sites. Then cheapest price via google searches (beware of scam sites), check camelcamelcamel to compare Amazon price history to currents. Coupon codes, Ebay, etc. My wife says i have a serious problem.
@steve_b236 @jeremycorbyn Giving data to Amazon raises 2 issues: 1 No-one gave permission for their data to be used in this way 2 The data is valuable. It could’ve raised a huge amount of money for the NHS. Releasing the data is bad, to give it away for nothing demonstrates Incredible incompetency.
@AmazonHelp It doesn't solve the problem. They are asking to put the domestic sim card while travelling internationally.. The problem is that what if it doesn't works.. What's the resolution then
from Bruxelles-Capitale, Bruxelles-Capitale
@AmazonHelp Thanks @AmazonHelp, I reported that issue and #Amazon ES fixed that issue. They will investigate about that problem.
Argh!! My DMs are so messed up. Hahah. Not working again for whatever reason thanks to twitter. Ugh. For today only IF YOU ARE SERIOUS send me your snap code and I’ll add you. We can sort payment once we are there. I take Cashapp or Venmo for payment and amazon GCs. Hit me up! 💋
UK issues Amazon-Deliveroo warning London’s competition regulator has warned that it will launch a deeper probe into the US group’s injection into the food delivery business if the pair do not offer remedies to its concerns.
@AmazonHelp Probably sellers, but to me "the customer" I don't know or care. I went to Amazon, found a product and want it shipped to a secure location ✅so my wife/kids don't see it ✅porch pirates To me: if I order it on Amazon. ca it's from Amazon You need to fix it! (I'm in Canada)
@APerson11854675 "I laid down on his keyboard, and fell asleep. Whilst getting comfortable I changed his password, turned his mouse off, and ordered 300 pairs of socks from Amazon"
It is SO MUCH easier for me to just buy an episode or a season of TV I want to watch on Amazon Prime or Itunes for $40 than to track down all the episodes on a dodgy fileshare site that might give me viruses or be a crappy qaulity video
@martinjm1071 @FanaticsSupport @Fanatics @amazon @Fanatics is horrible! It shouldn't take so long to receive a package. Seems ALOT of consumers are having problems. They do not have a problem taking my money within seconds of purchasing and sending 20 plus emails a day but they cannot seem to get a package to you on time
@AmazonHelp NOW I AM FACING THESE TYPE OF ISSUES REGULARLY. IF U CUD CHECK I HAVE CONNECTED ON 15TH OCT ALSO.
@AmazonHelp Interestingly, I've just noticed that your tweet here is in reply to a week-old message, rather than the one I tweeted 2 minutes before your reply. By replying to the wrong tweet, you've really confused the issue. #Amazonfail again!
“In no way related to a breach or compromise of Ring’s security” says Ring. “To be honest, it felt like they were trying to place the blame on me," says customer. They were. Two factor auth is an obvious fix. Amazon/RIng should do that.
This is so important, and I have heard it first hand from a small biz I worked for previously. They frequently have problems with Amazon through no fault of their own, but they bear the brunt of consequences for errors, not Amazon.
@AmazonHelp I have this problem only with war and bigil. Threat are absolutely fine. So, I would like to know where is the flaw
@GBFkyle @dennishegstad @Facebook I just checked, I’m still paying for 3 Amazon accounts. When I try to cancel I get errors.
@marcusbrig @SamsungHelpUK @BBCiPlayer @Samsung We have a Sony and had terrible trouble with iPlayer until we bought an Amazon Fire Stick. I have no idea how it works, but we haven't had any problems since.
@SaniasBooks @roguesquadkat Honestly you’re giving no specific examples. Just saying you don’t agree with a books subject matter isn’t “talking shit” about the author. Amazon and Kobo took it down bc it violates their terms of service. You are completely supporting LF by making these false claims
@ATTHelp Hi. I have an LG smart tv. And, I’m using an Amazon Firestick. There’s no error message. Shortly after the AT&T Tv update the app itself has extreme lag. It’ll play for exactly one sec, then buffer continuously.
@NathanNWE free parking is mostly a non-issue because parking is costly it doesn't make sense to give it away free in a world without parking requirements. Free shipping by contrast is cheap enough that Amazon et al at least try it
@FootCardSticker @drewney2000 @DDRM1981 @billy3790 @OfficialPanini @Panini_book @ChrisConey @CAZZASSTUCKONU @CromoFC @jamie_pragnell @FootballCardsIN @HeeleyJoseph @amazon I have one issue with that... i don’t drink 😂
@PrestonPysh @GeorgeFreemen @APompliano @jimmysong @LittleBitcoinBk @NickSzabo4 @adam3us @MarkYusko Apples to Oranges. Amazon will have to address the security of it's transactions in a quantum world. Presumably he will have the same tools, if not more than others to do so. The issue for crypto is how to upgrade legacy keys held by individuals, which would otherwise be at risk
@AmazonHelp Well... what would help is quick deliveries as usual. Not an explanation as to why they are slow.
That they had done so around 6 times, even at management level! Repair centre has my #Xbox, but they are not even trying to fix it, Amazon straight up delivered them my Xbox with the message "Unfixable, will offer a refund". Not once did anyone, over all these weeks, bother to
Stg amazon too them mtfers be flying down my stairs.. like slow tf down before you fall.
@AmazonHelp I have been trying to get a gift card balance restored since the first of October. Finally Saturday I got an email saying I would see it in my account in 2-3 days. It's Day 6 or in Business Days Say 4 still not there. This has been a terrible customer experience
from Manhattan, New York
@O_Dolly This happens to me at work when it’s a slow day at work I start looking for useless shit on amazon
@amazon Canada is letting me down. The majority of my "Order within 10 hours and receive tomorrow" type orders are arriving anything between one day and ten days late. Not good when you're running a "just in time" retail business...
return process with @amazon: - me: Hey I got something broken. - Amazon: Oh! we'll refund you now and since it's broken there's no need to return.
@_adamcafc @millward_robert @MrBBplayground @GBdemocracy @jeremycorbyn I think the problems caused over the last 9 years is because of policies that targeted the poor whilst the tax breaks for the rich increased. Ed Sheeran paid more tax than Amazon & apple combined. The poverty gap has grown massively these last 9 years
Man @amazon used to have incredible customer service it's really gone downhill, sometimes growth really isn't progress I've had a two month nightmare trying to fix a problem
@Sevnbreed Yo I’m tryna create a chess club/social club cause a few ppl were down to play I just need a space to hold it but it’d be like a fun networking thing too or just a good time. I have a small set that was like $6-$8 on amazon. If you ever wanna play let me know bro I’d be down
@AmazonHelp @AmazonUK on hold again for the 5th time in 40mins. Issue raised about delivery dealt with well by customer service team but passed over to logistics who are unbelievably useless. Told that can’t arrange re-delivery cos they don’t have the delivery station on list
@AppleSupport i have purchased apple iPhone 11 128gb It is brand new phone not working I have given complaints to Amazon but no response iPhone 11 is very poor quality Please don't buy apple company phones
@Fred_Butler @mitrebox Fair point, and the congestion issue is not a rural one obviously. But I still never said to ban internet retail. Amazon could be induced to pool orders if it had to pay per delivery. there's also delivery by cargo e bike
@amazon - I have had so many issues with your delivery service since you’ve started sending whatever Joe Schmo to deliver, then yesterday I see the delivery woman do something weird with my door. This morning I get my package and my entire storm door is cracked! Ridiculous!
@amazonIN @SamsungIndia bought a m30 from amazon. I want to use for my international simcard. Nowhere on amazon, its mentioned that its only for Indian sim. When asked customer care to return, they politely asked to **** off.. Terrible service
from Mississauga, Ontario
@canadapostcorp @canadaposthelps I’d love to support @canadapostcorp and avoid using evil empires like Amazon but the customer service at this time of the year is letting me down. I don’t think I’ll trust Canada post with anything important, special or time sensitive again
@AmazonHelp Both orders are late; 1 by 1+ weeks. Every day UPS says they’re out for delivery;every day I don’t get them. Then UPS changes status to Delayed due to weather or natural disaster. There are NO weather/disaster issues.
@Apple I have not got replacement nor refund from @amazon iPhone 11 brand new phone not working
@AmazonHelp Also “I am sorry for this issue caused however price changes based in the current price in our website.” “We are unable to confirm the price of the items exactly for subscribe and save items.”
Yep, I’m guilty. Love free shipping. But I didn’t know @Etsy was pushing it too. To me, that’s a terrible audience play. Etsy is not an Amazon warehouse. People like Etsy because they want to support the individual artist. So far, it hasn’t worked. Good story!
@AmazonHelp Original order 27th Nov, had to pick it up when it arrived "damaged" on 3rd Dec. Replacement ordered 6th Dec, shipped on 9th Dec, arriving on 16th Dec. WIll have to pick it up as well, plus take time to send the old one back. #amazon #AmazonPrime @amazonca service is terrible.
Me sitting down to work: Ok, I’m really gonna buckle down and get in a solid hour of work Me after 7 minutes of work: Time to reward myself by checking all my social media, returning 5 texts, and tracking 3 Amazon packages
@AmazonHelp I did, (see earlier posts), wasted 2 hours before they set the call to the void with no progress. They refused numerous offers by myself to send them a screen shot and just told me it was impossible to happen. I still have a broken service, just now wasted more of my time
@morganhousel And thanks to this, Amazon business has gone down..
So now the person I have bought this product for isn’t going to get it because who knows where it is. @verynetwork won’t make any decision after a week, the @RoyalMail are silent and I’m left without a @Amazon echo show, but down £60.
@Gabriele_Dreamy @Liz_Hanbury @mcgee_suzanne I just checked on my copy it has r4 on it isn't the States r1.. I need to call @amazon and see how to fix this
I wonder how many people would rather buy something from amazon and have it shipped vs going down the street to the store to pick it up. I prefer to go to the store if possible.
@RMFifthCircuit @attorneydad I'm not sure this can be a complete answer, because it doesn't account for gov't salaries. DOJ's procurement attorneys working on the Amazon bid protest over the $10 billion JEDI contract are equally a rounding error, but that's not how they're paid.
Amazon Most Common ErrorsList of the most commonly reported error codes and fixes:
- a network error has occurred
- app store error
- delivery error
- download error
- drm error
- drm error 3307
- error displaying orders
- error occurred while purchasing
- exception 117
- exception 119
- exception 49
- gift card balance error
- kindle boot error 200
- kindle critical battery error
- kindle empty battery error
- prime playback error