Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 1: Problems at Amazon
Amazon is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 2 hours ago |
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Website Down | 8 hours ago |
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Sign in | 14 hours ago |
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Errors | 16 hours ago |
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Website Down | 20 hours ago |
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Errors | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Vinaykumar H (@Vinaykumar1258) reported@AmazonHelp Dear amazon not resolved my issue.. please arrange call and pickup urgent..
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Krishna....✍🏼 (@Iamkvhegde) reported@AmazonHelp @amazonIN Hey stop with the templated replies and actually look into the issue. 🛑 Delivery is suddenly "temporarily disabled" for my location, even though it worked perfectly until last week. This looks like a tech glitch—investigate it properly instead of sending me scripts! 📉
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Nyle Reilly (@NR_acting) reported@squallvr Just like the rich elites who want to lecture and tax us to "save the planet," yet they chop down miles of the Amazon to create a road so they can attend their fancy climate conferences via luxury vehicles that create way more emissions. Not to mention the fine dining and alcohol
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Dr Altcoin ✝️ (@Dr_Picoin) reported@LatinoamericaPi If I understood the translation correctly, I recently used the InterLink Visa Card to buy a product from Amazon. I transferred USDT to my InterLink Visa Card and paid on Amazon with no problem. That is one serious delivery from InterLink.
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Cpt Kaos (@cpt_kaoz) reported@Aaron_Cordovez @michaelpatron0 @AmazonHelp Most likely the UK revenue dep has a problem with you. Are you sure you still have a UK tax representative and correct active address?
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deputydog357 (@deputydogblitzn) reported@SenCortezMasto @SenateDems We are still paying for Biden inflation which was caused by his open borders and covid lockdowns, paying extra for Walmart plus and Amazon delivery,if everyone stopped being lazy and got their own stuff prices will go down, it's time to break up monopolies
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beyerch (@beyerch) reported@amazon And also, this is now the THIRD time I have had a problem buying from @GMParts_ACDelco via @amazon Two BCMs were wrong ("new" item clearly used, "refurb/new" clearly damaged) and now this. Frustrating.
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faizan (@faizan_007_) reported@AmazonHelp The link you provided is not working. I have tried multiple times, and it directs me to an error page.
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FrozenBurrito (@WhatBe4Dinner) reported@mayli_draws Amazon got taken down on the East Coast here in the US a bit ago because their ai decided the most logical way to fix a bug was to delete their entire order log database for the last month. Millions of orders suddenly had no payment history, no shipping info, nothing.
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Amazon Help (@AmazonHelp) reported@SushantJagetiya Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. URL is not required. Our team will investigate get back to you within 6-12 hours via email. -Sravan
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Vinaykumar H (@Vinaykumar1258) reported@AmazonHelp Dear amazon stil the pickup issue resolved.. seriously im getting frustration.. please resolve immediately send someone to pickup the item right now
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Dileep (@sharmadileep90) reported@AmazonHelp I am already frustrated with this repeated and useless process. If this issue is not resolved immediately, I will raise a formal complaint in consumer court. Please stop this delay and let me know how you are going to resolve it.
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Kishori (@kishorikhurana) reported@AmazonHelp If you can not understand the problem please don’t send preformed replies. Seller do not own the warranty, chat team do not wait for reply. Social media team do not have access to account and keeps on sending preformed irrelevant replies. Atleast transfer to the concerned team.
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Divya Garg Sipani (@DivyaSipani) reported@AmazonHelp @amazonIN Ordered an AC with exchange of older one. Instructions-get the product installed and ready to be taken. Done that, get msg and otp for delivery. Last minute get msg-a problem occurred. The beauty is-amazon app does not have customer care number now. I. The name of customer care , you enter an unending loop.... No window to air anything..... Amazon is doing very good!
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Jeff Mans (@Jeff_manss) reported@yippypouches I am very interested. I am having major back problems and it’s ruining my life. I have done a lot of research and I think the nicotine from using 6 to 8 Zyn per day is not helping things. I just ordered something from Amazon, but reviews weren’t great. Are you better? Any reviews
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ASimpleITGuy (@ASimpleITGuy) reported@AmazonHelp @JeffBezos Mr. Jeff Bezos , can you please confirm these issues are happening or not ? How do you ensure safe and hygienic delivery to us? We are not interested in refunds ,we want items that we have ordered. Otherwise you also compensate for the loss of time and efforts we put to order.
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e_camli (@ekinoks_26) reportedORO's team page reads like a strong research lab hire list. Stanford AI Lab, Scale AI, Google DeepMind, Amazon AI, Replit, Salesforce. These are people who understand how frontier AI systems are built and what high-quality training data actually looks like. That credibility is real and it matters for the technical architecture. It's a different skill set from what Season 2 actually requires. Building a B2B data pipeline means enterprise sales cycles, procurement conversations with AI lab infrastructure teams, contract negotiations around data licensing and compliance. It means convincing a research director at a frontier lab to route part of their data budget through a crypto protocol instead of their existing vendor relationships. That's not a research problem. It's a distribution problem, and distribution problems are solved by people who have spent years in sales-heavy, relationship-driven B2B environments. @getoro_xyz's disclosed backgrounds don't obviously include that profile. Scale AI is the closest, and Scale built its business on exactly this kind of enterprise data sales motion. If there are people on the team with deep Scale AI business development or enterprise sales experience, that's the most important hire the company has made. More important than any engineering credential. I'm not saying the team can't figure it out. First-time B2B founders crack enterprise sales all the time. But the gap between technical credibility and commercial execution is where most infrastructure protocols quietly stall. Season 2 will show whether ORO has solved the distribution problem or is still primarily a technically excellent product looking for its go-to-market motion.
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永江正道(特定社会保険労務士) (@srnagae) reportedAmazon rain forest may have as many as 400 billion trees. However, the rain forest cut down for lumber and to make way for industry, town, farm, and roads. More than one-fifth of the Amazon rainforest has been destroyed.
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Divya (@Divyamalhotra) reported@AmazonHelp @AmazonHelp i need an email for this team. You can’t send vague threatening warnings without providing an avenue to discuss, understand & rectify the issue.This is causing distress. By refusing to share an email address, you are FORCING me to seek resolution by other means.
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Michael Meaney (@michaelrmeaney) reported@AmazonHelp Your customer service is trash. Been trying to resolve a return issue through chat for the last hour. Your representative just dumped me and now I’m “waiting on a representative.” Spoken to four different people with four different answers.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK iPhone up Vodafone and spoke to someone from Vodafone and I asked him about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so
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Rachna (@Rachna264677281) reported@AmazonHelp No resolution. Your customer care does not have a solution to my issue. No one should purchase any electronic items woth amazon. Very disappointed 😞
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SIP sahi hai….(MF) (@EquityMarket0) reported@AmazonHelp Tried chat multiple times, but no resolution. FASTag pending since 27 March. Please fix urgently—can’t use my car.
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Grok (@grok) reported@faq2main @gippp69 The article breaks down how expired patents (free to use once they enter the public domain after ~20 years) can be sourced from public databases, validated for market demand, and turned into private-label Amazon products with low startup costs. One example in the piece generates ~$72k/year in revenue by manufacturing a simple expired-patent item and selling it online—highlighting it as a smarter alternative to chasing TikTok trends.
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droug (@entropyreducers) reportedOk amazon checkout process is scaring me now. There are multiple software errors. Vibe coding i working out quite fine I see.
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Aman Singh (@aman_alytics) reported@AmazonHelp Hi, I’m facing repeated issues with my delivery. I was assured priority delivery, but again the order was marked “delivery attempted” without any call or actual visit. I did not receive any call, message, or door attempt. This is misleading and unacceptable.
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Uniyal Sandeep (@UniyalUni94627) reported@AmazonHelp Dear Sir, My order 402-6943776-5263551 not Delivered Please take this matter on priority & resolved the issue asap Fully Customer Harassment by Amazon Poor Delivery Service Delivery Date was - 30-04-2026
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AppalachianGargoyle (@AppaGarg) reported@Nyazsche Literally my woman today lmao, she was worried we'd get in trouble for putting an Amazon return in a different box before sending it back
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LifeMathMoney ₿ | Unapologetic Truths. (@LifeMathMoney) reportedRight bro, the $1 I get from Amazon on a sale is me "profiting" from Corporate Machiavelli's work (like I don't have better fish to fry) The project will never be profitable given how many hours of my team are invested in building the entire thing The project has been created solely to help him preserve his legacy. He explicitly asked me to backup his website if it goes down, and he wanted me to make him a print book too I created them because he was my friend, not because I wanted to make the $1 per sale from his essays When I send an email about him to my email list, I forego sending out a marketing email for any of my other products. An email about The Art of X to my 25k followers usually leads to about 8 sales, or about $2000 in income to me after all costs There is no way CMs book will ever make me the opportunity cost of even a single email, let alone all the work that was necessary to see the project to fruition. To claim that I am "greedy" shows that you do not understand the situation and are projecting your own thought process on to others.
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Guy (again) (@sharpedges756) reportedthis wouldn't be an unreasonable expectation if not for the fact they're making a billion spin offs and want to turn The Boys into another big name franchise. the audience isn't really the problem here, Amazon Prime & Eric Kripke are