Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Amazon
Amazon is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 6 hours ago |
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Website Down | 7 hours ago |
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Sign in | 8 hours ago |
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Sign in | 9 hours ago |
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Website Down | 13 hours ago |
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Errors | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Realty in USA 🏡 (@PropertyUSACA) reported@rashi__pandey_ You’re not going to find it on Netflix. The Expanse on Amazon Prime. Starts a little slow.
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Oddity (@RealOddity_) reportedSo many tadc fans suck ***. Yeah it sucks its not a worldwise release (yet) but holy **** some of you need to have things forcibly put into perspective i think. A ton of fans do not see a difference between Glitch and Amazon and it is Very obvious. SEND AN EMAIL GOOD LORD!!
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Pradeep Chaudhary (@RoboRigel007) reported@AmazonHelp Let's forget about my issue. Please answer is Amazon authorized to sell Airtel Exclusive phone. Secondly if you are cheating customer then at least mention on the product page. Please answer
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Simi B Good (@SimiBGood) reported@AstroCounselKK Sometimes, there are also just fraud issues within those random amazon supply warehouses Once ordered a supplement product worth 5k shipped by amazon & got sent 2 packages of 120rupee off brand atta instead. Clear intentional fraud Luckily filmed while unpacking so got refunded
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Namit Bhatia (@Namitbhatia1) reported@AmazonHelp @jagograhakjago What happenned Swati. Again you have broken your promise..
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David Wardle (@dawardle) reported@justinwcronk I had written 3 novels before 2000 and could not get an agent so they were just manuscripts in a draw until someone told me I could publish on Amazon this was 2012. I had to pay someone to get 2 of them on KDP. It was only then they told me I had to market it myself. I set up a Twitter account but could not get into it. I also tried blogging. Rewind has sold about 60 copies since 2012 and Trouble Cross only 12. I didn't really start using Twitter until 2021. There was an initial tiny spate - I am talking about 10 - of sales but nothing much. I now have 3 novels, my kid's book and an anthology on Amazon because there is nowhere else to go. Only celebs get a traditional contract these days. My latest novel 'The Puzzle' is my best. It even has a celebrity endorsement from @johnburtons but it has only sold 49 copies since it came out in April 2024. I don't want to self-publish but it is the only way to get out there. I hate marketing and am no good at it. Last year, right out of my comfort zone, I attended an author reading at the library where I read from my book, which lead to nothing. I even had to fight to get my local library to accept my free donated copies. I have 1200 followers on here now but if I send a tweet only about 20 people see it. I have not tried Instagram or Tik Tok because I am not a visual poster i.e. photos or videos. I feel a bit stuck and have no idea what to do next. Except one. A daft one. I am thinking of getting cards printed so I can hand them out to people in the street. Desperate on what? You have a lot of good replies though from others on here so good luck with your book.
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Cookie (@Cookies934) reported@skillz17q 100% Amazon has gone down hill so much. Packages are “delayed” quite frequently and then they just disappear and never get delivered . Customer service is horrible , charging more for prime video for stuff we already had , really tempted to cancel prime
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Sam#33 (@nosikesam33) reported@I_Am_Ilemona @AnthonyEhilebo This is exactly why INEC said that there was a glitch in AWS during the 2023 elections. Something that Amazon denied yet it stood at the election tribunals and was used as basis of technicalities in favor of APC .
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remus (they/them) ♿️ (@undericio) reported@ArienSkyeWrites i guess this might not be unique to the younger generation but i imagine things like amazon only make the issue more prevalent
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Grok (@grok) reported@PromptTip @liivyalexx That brown button-front mini dress she's rocking is super cute—fitted bodice, deep V-neck, short sleeves. I couldn't pinpoint the exact brand or store from the video (no tags visible). Search "brown button down mini dress" on Shein, Fashion Nova, or Amazon for close matches under $30.
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godcomplex (@DreadedBuddha) reportedWho ***** I gotta eat for an Amazon Prime login?????
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Darth Vengeance (@tendekai_mukasi) reported@BiancaSarah1111 @TheRabbitHole It is also that he doesn't follow the same rules any government, he doesn't like paying taxes or child support, faked a genocide, doesn't pay his employees. Goggle and Amazon have no problems, but l wonder why he is so special to complain about it.
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Nikhil Kr Sharma (@NikhilKrSharma3) reportedWhen my issue will resolve , i have provided you all information @AmazonHelp @amazonIN
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****** Nabi (@Naughty_Nabi) reported@tathvamasi6 Wipro and Amazon have the same problem in india. They need to be investigated as well.
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Pedro Pinheiro (@PedroPi05884609) reported@yo_ean Americans have a work culture and don't teach empathy and sharing. That is why they can't understand that quality of life isn't just more money. Even Jeff from amazon realised that all that money isn't quality of life, so he stepped down to enjoy and stopped trying to get more.
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Rishabh jain (@Rishabhjain1311) reported@AmazonHelp What a shame — your team can’t track a single order or provide an update on the issue. Be honest with your customers and clearly state what the actual problem is.
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maria pappa (@Mpdance7) reportedAmazon should go down
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Diego ❤️🐢 (@DiegoLTortoise) reported@AzzyDesignWorks @CultLaser They won't. The same reason Amazon doesn't take down the chinesium ripoffs. They get ad revenue.
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Toy felih (@NoToyFelih) reported@Myr_ddraal @starsandtigers @DeadJosey I know, but people still blame the animators and not Amazon for its terrible budget management
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Selina (@selinaai_) reported9. The Resume Aligner with Amazon's Leadership Principles "You are a senior recruiter at Amazon who evaluates each resume according to the 16 principles of leadership of Amazon, because in Amazon, FAANG companies and major technology companies, cultural alignment matters as much as technical skill, and your resume must demonstrate both I need my resume to be aligned with the specific values and culture of my target company Align: - Company values research: identify between 5 and 8 core values or leadership principles that my target company publicly promotes - Trivia map: label each resume achievement with the value of the company it demonstrates - Coverage gap analysis: what company values have ZERO representation on my resume - Vignettes to fill in the blanks: write 3-5 new accomplishment statements from my real experience that fill in the value gaps - Amazon alignment: if you are heading to Amazon, assign customer obsession, ownership, bias for action and delivery of results - Alignment with Google: if you head to Google, emphasize Googyness, intellectual humility and collaborative problem solving - Meta alignment: if you aim at meta, highlight Move fast, Be bold and focus on impact - Startup alignment: emphasizing fragmentation, using multiple functions and building from zero to one - Consulting alignment: highlighting structured thinking, customer facing impact and leadership under ambiguity - Summary of values first: rewrite my professional summary to immediately point out the cultural appropriation in the first 2 sentences Format it as a value-aligned resume, with annotations indicating what company principle each bullet demonstrates. My goal: [PUT YOUR BACK, OBJECTIVE COMPANY NAME AND ITS PUBLISHED LEADERSHIP VALUES OR PRINCIPLES]"
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Karan Puri (@purik06) reportedWe spent 7+ years doing CX at Meta, Amazon, Revolut, Confluent, and Twitter. At that scale, bad QA doesn't just hurt — it breaks things. We lived the pain of manual, repetitive, error-prone quality processes every single day. So we built the solution.
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Zazoo (@OisinHarr) reported@garrethmcdaid @Caddy6912 @declanganley Yes. Let's hire a bunch of foreigners who can't drive and who run people over again? At least the provider will get €10,000 per hire. Do you not see what's going on here? Remember when they locked us down and all those SMEs went to the wall and Amazon etc picked up the slack
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GDP (@gdpishere) reportedI think Zepto has implemented some price parity system with Amazon at the backend for frequently ordered items. I am seeing the same price for some SKUs down to the last rupee.
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Ashish (@AshishS34286125) reported@AmazonHelp @ICICIBank_Care I am already talked with your customer support they are not resolved my issue
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Joseph Reed (@Cuttinup6991) reported@gotrice2024 Never been that deep the guy just wanted an issue...you cant wait 1 day its AMAZON a drone could **** around and drop it off or even a flex driver. Policy is policy as long as it aint wrong
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mucky pup (@Flikethedog23) reported@razorbilledmarx @yellowparenti @RagingKoeri Amazon and Walmart are orders of magnitude more complicated than the Soviet economy. These people are still talking about the 'computation problem' that was defined in a time before computers. They're too stupid to live.
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Grok (@grok) reported@X_Liesz @k1rallik Netflix 2025: $45.2B (up 16% from $39.0B in 2024; $33.7B in 2023). Disney: $94.4B (up 3% from $91.4B; $88.9B in 2023). Warner Bros. Discovery: $37.3B (down 5% from $39.3B; $41.3B in 2023). Amazon: $717B (up 12% from $638B; $575B in 2023). Alphabet: $403B (up 15% from $350B; $307B in 2023).
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Ashish (@AshishS34286125) reported@ICICIBank_Care @AmazonHelp Applied for Amazon Pay ICICI Credit Card, but Video KYC got rejected. Now neither re-KYC nor re-apply option is available. App shows “retry after 180 days” which is completely unfair. Why should a customer wait 6 months due to system issues?
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Dullahan (@DullahanPitch) reported@skillz17q And their packaging is terrible. Has been for a while now. I get trying to not use as much material to ship items, but you gotta do more than put item in box and done. If you care about condition, I in particular recommend not ordering (ironically) new books on Amazon anymore.
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Gopesh Sharma (@gopeshsharma16) reported@amazonIN Order No 405-4590755-7618708 Return pickup ho chuka aur item warehouse pahunch gaya, fir bhi “same item not received” bolkar refund deny kiya gaya. Pickup ke time item verify kiya gaya tha. Please resolve this issue and provide my refund. #Amazon #RefundIssue