Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (44%)
• Website Down (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
San Miguel de Allende	Sign in	9 hours ago
Ashburn	Website Down	12 hours ago
Rochester	Errors	20 hours ago
Montigny-le-Bretonneux	Errors	22 hours ago
Tucson	Website Down	1 day ago
Seattle	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chicken (@cluckingchooky) reported 6 minutes ago

  @shewaytooschizo Why send a cop when you can hire the biggest arsehole professional process server you can find? They could be hiding out in the remotest part of the Amazon and that process server will find them.

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  ghost of victorian square 🏳️‍🌈💙🐱🏀🏈 (@veronan12) reported 9 minutes ago

  @think_starwars Marvel, DC and Star Trek don't have the dark cloud of failure SW has. At worst they've broken even and shown willingness to adapt. And yes, video game IPs are the future and LF has totally failed there too. Why can't they do what Amazon just did with James Bond? First Light rocks

• 
  Neha (@neha18jan) reported 10 minutes ago

  @AmazonHelp Issue solved after lot on mental trauma.. Pls remove ur useless Ai bots from customer care support

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  The Characterist (@maune99) reported 16 minutes ago

  @RandPaul Rand, we should end ALL welfare and housing subsidies. Read my book...WALLFARE on Amazon. An easy solution that will SAVE and protect our children on welfare and foster kids as well. Stop feeding the problem. Fix the cause. I sent my book to 50 congresswomen. Only 3 responses.

• 
  Al (@adam19832017) reported 16 minutes ago

  @AmazonHelp how can I verify my age to buy some kitchen knives and the system of verification is not working, it keeps saying my card doesn’t match. I’ve tried debit and credit cards

• 
  Rico (@runs_n_crocs) reported 17 minutes ago

  @AmericaTex4ever Thank you for the reply. Why is massive power need an issue, why is the land need an issue as well ? The campus would be the size of an Amazon warehouse or so

• 
  Ersatz für steve b und Bonzo (@SBonzelius) reported 21 minutes ago

  @AmazonHelp I wait to the Last Delivery and shot down the Account. Possible i will Open a new one.

• 
  Scotkio (@Scotkio1) reported 21 minutes ago

  @MatrixMysteries If Amazon pay fulll price for the water and and it’s cleaned as it goes back into circulation and all the power they use is paid for. I have no issues. But we all know they won’t pay for it or clean the water. And it won’t be many jobs

• 
  Wade’s_Fani 🇺🇸🇮🇱🟦 (@au_epstein) reported 22 minutes ago

  @2600Hz_ @amazon If it was traveling by air, weather, and more broken airplanes than usual has meant quite a few cancelled flights lately.

• 
  B (@beastofburdenGA) reported 23 minutes ago

  @GerryBlevins @mke394 @grok Amazon’s core customers are middle-income households. The rich shop boutique. Trickle-down is killing working-class spending power, and Amazon’s own robots are eliminating the jobs that fund those Prime carts. Amazon is automating away its own revenue. Might be zero.

• 
  Pepe (@XYOPepe) reported 23 minutes ago

  100% truth The US economy is BREAKING DOWN Normies like Pepe are in PAIN We are cutting back on everything & canceling membership plans like @amazon $amzn prime Stuff we don't need so we can pay for GAS / food / rent #stockmarket won't save you or $btc Save your cash money

• 
  Rahul Rj (@whomerahul) reported 31 minutes ago

  @GooglePlay It's been quite some time since I reported my issue regarding an Amazon Prime subscription purchased through Google Play. Payment was successfully processed and confirmed, but the Prime membership is still not activated. No response from Google Play so far.

• 
  Robin M. (@MediaGoddess1) reported 32 minutes ago

  @DEADLINE "Amazon MGM hosted the event and served as title sponsor. Prime Video, AWS and other Amazon operations and projects were woven through the programming." Titles of panels: “AI Has a Branding Problem” [self inflicted] “If You Don’t Control Discovery, You Don’t Exist.” [threat?]

• 
  Ely Time (@patrickely) reported 35 minutes ago

  @ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem

• 
  From the Arena (@fromthearena1) reported 36 minutes ago

  Amazon employees built a leaderboard ranking who used the most AI at work. People started running it on pointless tasks, burning real money, just to climb. Amazon killed the board this week and told staff to quit using AI for the sake of using AI. The scoreboard was nicknamed KiroRank, after Kiro, the in-house coding tool Amazon hands its developers. It counted "tokens," the tiny chunks of text an AI charges you for every time it reads or writes something. The more tokens you spent, the higher you ranked, so people started feeding the AI make-work to pad their score. A senior Amazon executive, Dave Treadwell, told staff the board was a nice idea that mostly just ran up the bills, and asked them to point AI at real customer problems instead. Amazon is not the only one cleaning this up. Meta quietly pulled a near-identical leaderboard that had been ranking around 85,000 of its workers. Over at Uber, engineers leaned on an AI coding tool so hard that they blew the company's entire AI budget for 2026 by April, four months in. A top Uber executive admitted he can't prove all that spending made the app any better for riders, and the heaviest users were running up $500 to $2,000 a month each. Two big studies help explain the second-guessing. A team at MIT looked at 300 company AI projects and found that 95 out of every 100 brought in no extra money, even after those businesses spent $30 to $40 billion trying. In a separate test, researchers timed experienced programmers working in code they knew inside out. The ones allowed to use AI finished 19% slower, and yet they came away certain the AI had sped them up. None of this means Amazon is backing away from AI. The company is on track to spend close to $200 billion this year, most of it on AI and its cloud business, and it still wants more than 80% of its developers using AI every week. One division even makes you spell out your AI use when you apply for a promotion. So the same company betting $200 billion on AI is the one telling its own staff that using a lot of it and getting something out of it are two very different things. The leaderboard rewarded whoever burned the most. Amazon swapped it for a measure of who actually ships useful work, and switched the old one off.

• 
  InmaDjinn Samalik (@InmaDjinSamalik) reported 42 minutes ago

  @shimeneko2 @Aryustailm For USA, it best not to think too hard about it They still sell Nabokov's "******" on Amazon and Saya no Uta was translated without issue 15 years ago. Even Sewayaki Kitsune no Senko-san got an erodoujin sold there Freedom of expression is the first rule of american law after all

• 
  TOPHS (@byetophs) reported 43 minutes ago

  @DiscussingFilm hbo vs amazon vs netflix 👀 who the best at terrible endings

• 
  George Ponder (@Coppertop004) reported 43 minutes ago

  @Amazon is a nice resource but their customer service is pathetic. If I had a dime for every time an agent said "don't worry" I could buy the company. Zero communications between customer service and Amazon delivery. Pathetic a company this size has such terrible customer support

• 
  snowboiiii (@snowboiiii) reported 44 minutes ago

  washed up loser grogu’s new movie is a total FLOP. many are saying it’s one of the worst screen performances, perhaps, of all time. hollywood should put him down like a DOG, or possibly demote him to making action comedies for amazon prime

• 
  exhausted Padres lad (@cringus__dingus) reported 44 minutes ago

  @fucktard6969 @birdmoder Red-crowned Amazon parrots, I believe! There’s a big flock up in LA that usually hangs out around Pasadena, and another one down in OC that used to love the fig trees on campus when I was in college.

• 
  Frankenguy (@ThisOldMonster) reported 46 minutes ago

  @MicaeloTho56828 @DanGuy96 The problem is that She-Ray’s film rights are owned by Universal and Dreamworks is developing a live action series for Amazon. He-Man’s is owned by Amazon themselves (produced under MGM). Could they decide to form a licensing partnership like Disney and Sony for Spider-Man? Possibly. But there’s possibility and probability. Let’s see which happens first.

• 
  Wade Tate (@WadeTate) reported 50 minutes ago

  @PMax_TV @TheLizVariant But no one makes a squeak about circle jerk service economies. Money go round is money going around. It isn't a problem and I've no idea why anyone would think it was? Google, apple, fb, amazon, x, wont go bust if it went away tomorrow. Openai would lose some funds cash. Big deal

• 
  Gargi Mukherjee (@GargiM7) reported 54 minutes ago

  Hey @AmazonHelp @amazonIN this is becoming a regular issue now that product is marked delivered and we dont receive the package. Now the app has removed the option to talk to a human executive who can see into the matter. I need immediate action into this. #customerrights

• 
  Clint Jorgenson (@ClintJorgenson1) reported 56 minutes ago

  @AmazonHelp @amazon @awscloud The Customer Experience (CEx) company with absolute dismal CEx. Incorrect delivery notifications to customers is pathetic. Investigate this store and fix it.

• 
  Changed My Name To “Unjabbed and Healthy" (@PopNFood) reported 56 minutes ago

  @amazon WHY won't USPS deliver my packages citing staffing and storage problems? YOU CHOSE THEM...I did not.

• 
  AJ Soprano (@Googootz13) reported 57 minutes ago

  Prolly when all the Amazon warehouses close down like sears

• 
  Francois Botha (@F_Botha_USA) reported 57 minutes ago

  @contractorsPOV Amazon had a commingling issue with counterfeits, to the point that they no longer stock them to track them to their origin better. For many years, they would get items from sellers. If it were the same item, they would send you the closest one, not necessarily the seller you ordered from. But because people are selling so many counterfeit things, they now have full origin tracing on all third-party sellers. This increases costs and slows delivery, but they have a major issue: they need to find the bad apples and ban them.

• 
  Joeye Smith (@Sunnymiffins01) reported 58 minutes ago

  @SOrbit31914 Surely you aren't trying. And yes the burka is a bit much but Amazon always hiring. You're also slow I've never met one of you that anyone can't out work and I'm pretty sure it's the waving clothing that holds you back.

• 
  Todd (@DomainBuy2) reported 59 minutes ago

  @Ethereum_Maxis The problem is... is internet making the money or Google Amazon making the money

• 
  Sharron Horn (@SharronHorn12) reported 1 hour ago

  @MahikRani50377 You're the one with the problem. Carry dog bags with you. Amazon has boxes with hundreds of bags so you'll never run out.