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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 10: Problems at Amazon

Amazon is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Dartmouth Website Down 2 hours ago
Brisbane Website Down 5 hours ago
Chandler Errors 10 hours ago
Phoenix Errors 16 hours ago
Holland Sign in 23 hours ago
Jibert Website Down 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • VISHNU21247
    Vishnu Choubey (@VISHNU21247) reported

    @Bajaj_Finserv Trying to purchase a product on Amazon using Bajaj EMI, but getting “KFS Data not found” error repeatedly on both phone and PC. Order is not completing. Please resolve this issue urgently. Registered mobile number: 8368085888

  • Abhiram_Kasbe
    Dr. Abhiram Kasbe (@Abhiram_Kasbe) reported

    @AmazonHelp FINAL UPDATE FOR TONIGHT: @AmazonHelp’s Leadership Team refused to expedite pickup or refund for the ₹86,899 fraud. They are asking 4 more days to investigate their own warehouse error. NCH Docket updated. Disgraceful service for Prime member. #ConsumerRights #AmazonIndia #Fraud

  • skulznft
    Skulz (@skulznft) reported

    @_rektnick @amazon @waitrose Started as a free mint and went down from there

  • SanjayMeen11719
    Sanjay Meena (@SanjayMeen11719) reported

    @AmazonHelp I have contacted to your representative on phone call they have assured me for my money refund back to me with in 72 hours thanks for understanding my issue

  • amitgaur2003
    amit gaur (@amitgaur2003) reported

    @AmazonHelp I am not chatting with anyone and telling my issue again and again its highly insulting you solve it or leave it

  • _titotheburrito
    EL TITO (@_titotheburrito) reported

    Amazon delivery is so fckn terrible if I order the **** at 12am why tf you telling me it’ll deliver at 6pm the same day? Fck yall be lying for!?

  • shanbatla
    shan (@shanbatla) reported

    Sure you can. Let me show you: Step 1: solve a problems that saves over $1 B, or create value over $1 B (example: Amazon). Step 2: Capture the excess values as revenue. That's it.

  • ksk4894
    Sandeep K$K (@ksk4894) reported

    @AmazonHelp My issue is still not addressed

  • theiathegoth
    theia🪻FULLY FUNDED!!💜 (@theiathegoth) reported

    I am so unbelievably pissed off right now. @official_throne Where the hell is the rest of my money? If I was to order a switch 2 off of amazon right now It would be 706$ CAD I am only receiving 696$ CAD. You have continually ****** over the people of poketwt with ordering issues and additional fees. I did not choose to pull the amount from my throne. I had no choice as you “encountered an issue” processing my order. With all the fees you tag on well over 700 dollars were raised so I could get a switch 2. I could cover that few dollars myself yes, in fact I am purchasing a cheaper switch. BUT this is a matter of you not respecting your customers and blatantly avoiding your continued issues. I am not being nice anymore and neither should anyone on #poketwt Fix this.

  • mssandhums
    Manjeet Sandhu (@mssandhums) reported

    @AmazonHelp @amazinIN Retrurn request for the purchase order my wife is placed has been requested while on the due to damage.Problem is for refund the original account no longer exists and wants to change to new account for refund deposit

  • manugupta27
    Manu (@manugupta27) reported

    @AmazonHelp Please resolve the issue (item shown delivered in the app but not delivered) details of which were shared with you in DM.

  • ManipadmaD
    MD (@ManipadmaD) reported

    @AmazonHelp @amazonIN firestick remote bought and replaced. But in both silence button not working. Please advise.

  • euphrosene
    Euphrosene Labon aka Wise El (@euphrosene) reported

    Amazon often has 50% deals on films, though I still only buy £3.99 ones that I liked and want to watch several times. But, scrolling through the 'deals', I had a flashback to all those many times charging up and down tube stairs/escalators seeing many film posters. AND, oddly, just now, missing that time - even late at night when it meant tube to train to car park to drive home or (worse) walk home in the pitch black in high heels. <o0> (I can right now even hear the tube sounds.)

  • tamburinojoe
    Joe Tamburino (@tamburinojoe) reported

    Absolutely. It would have just taken more time. The fundamental problem is that regardless of others you don't get Amazon without Bezos. The 'others' are everywhere. You don't get the Sistine Chapel without Michelangelo. No Last Supper without Da Vinci. They had helpers, very skilled helpers. They are replaceable. It's an unserious argument based on mood affiliation. Everyone has help, everyone needs some good fortune, some serendipity. The point is THE factor is someone doing something nobody has seen before. Human vision, ingenuity, and determination. If you don't want to grant that premise that's up to you. A person convinced against their will is of their OPINION still. The question remains why is greatness so rare. Is help rare or are unique artists rare. If it could be replicated why isn't it? It's art. Resources are thrown at problems every day to absolutely no avail or even complete failure. Why?

  • airleacher
    airleacher (@airleacher) reported

    @iamtomnash Can you fix the current Amazon share price in your assessment? It’s 272 now not 450. And how does it change your prediction for the next 5 years?

  • _KaranPatel09
    Karan Patel (@_KaranPatel09) reported

    @AmazonHelp Your customer support is not helping that is why I reported this issue here

  • gangadhar_kashi
    पंडित गंगाधर (@gangadhar_kashi) reported

    Duffer ...see how many best Indian engineers work and innovate for NASA, Tesla, Space X, Microsoft, IBM, Bose ,apple amazon....and many tech companies .... the problem in India is corruption and ecosystem .. Why foreign companies are falling you duffer ? And don't forget to search the Nobel science prizes Indian got and Koreans got ?

  • SharwanNanda
    Sharwan Nanda (@SharwanNanda) reported

    @SamsungIndia It’s really surprising and depressing to observe that fake Samsung products/ phones are being sold from Amazon portal, which are not working from the first day of purchase. Return / refund are being delayed continuously. Capt. Sharwan Nanda +91 9899073552

  • Yundleco
    YundleCo (@Yundleco) reported

    @AmazonHelp when I click the link Go to Two-Step Verification Account Recovery. it asks me to sign in and requires phone verification how do I stop it doing that?

  • WaheedA7799
    Humanity-First (@WaheedA7799) reported

    @AmazonHelp Amazon is a globally trusted company, yet your team failed to trace a fake delivery agent who falsely marked my order as delivered without even contacting me. Instead of verifying the issue properly, your team blindly supported the delivery agent’s misconduct. #customerhelp

  • Alex343
    荒尽狩笑超🇺🇸 (@Alex343) reported

    @TheGengarKhan if you dont like the quality of an amazon product, just send it back. just costs a trip to the UPS store. the jewelers loupe i got is decent. the switch to turn the light on and off is small, so my big fingers have trouble manipulating the switch. it comes with 2 lights, each lighting up a different side of magnification, but the light comes from one side, causing uneven lighting. there may be higher quality loupes with multiple lights. other than that, for its purpose, its just fine. I can do the "green dot test" for MTG or inspect rosette patterns on pokemon just fine. the loupe is made out of metal, which can damage cards if youre not being careful, which may be another extreme thing to take into consideration.

  • MsResJudicata
    Stare Decisis (@MsResJudicata) reported

    The S&P 500 has soared over 12% since the start of April, and 7% since the start of the Iran war, thanks to a +40% rebound in chip stocks. Half the rally has been accounted for by five companies — Alphabet, Nvidia, Amazon, Broadcom, and Apple.  At the same time, broader sectors like financials have posted near-flat earnings growth, and healthcare has negative growth. If we weight all 500 companies equally, the index has actually fallen slightly. Consumer sentiment in May fell to a fresh record low of 48.2 as the US 30-year fixed mortgage rate rose above 6.5%. Homebuilder stocks are off about 20% from their 2024 highs, and consumer companies are feeling the gloom. Consumer discretionary bellwethers like Whirlpool are down 58% since last July, and McDonald’***** a new 52-week low today, -18% since February and now back to the same level as April 2023. “War in Iran resulted in recession-level industry decline in the U.S. as consumer confidence collapsed in late February and March.” — Marc Bitzer, CEO of Whirlpool, May 7, 2026 Consumer staples companies are generally more defensive, but the sector is down 6% since February, with companies like Heinz down 18% since last July. Kraft Heinz CEO Steve Cahillane cited struggling consumers in his earnings call this week: “They’re literally running out of money at the end of the month. We’re seeing negative cash flows in the lower-income brackets while they’re dipping into savings.” Gains in semiconductor stocks have pushed high-beta shares to record outperformance relative to the lower-volatility, more economically sensitive sectors of the S&P 500 (as shown below since 2014, courtesy of The Daily Number).

  • shubhamg95759
    Shubham (@shubhamg95759) reported

    @AmazonHelp My order number 40871147438620358 . I have received damage product of 2pice orient electric heat convector room heater. Please replace these product. Please solve my problem.

  • Pratik_B13
    Pratik Bavadekar (@Pratik_B13) reported

    @amazonIN @amazon I am unable to use my voucher with Amazon pay ICICI bank creadit card payment method. There is no option to debit the voucher amount from the total bill and then proceed with payment of remaining amount. Look into this ASAP and fix this.

  • DrJamesAndersn
    Dr James Anderson (@DrJamesAndersn) reported

    @AmazonHelp Kindly issue the refund or a police complaint will be filed

  • RobertJCrane
    Robert J. Crane (@RobertJCrane) reported

    I have issues with Amazon practices in micro, but without Jeff Bezos and his amazing website I would not have a writing career and my life would be considerably harder. He’s added value to an enormous number of people, infinitely more than those jealously bitching about him.

  • DeepakK68300709
    Deepak Kumar (@DeepakK68300709) reported

    @AmazonHelp Looks like I chose the wrong place to buy a simple cooler — received a broken item and no support yet. This really feels like defective products are being sold without accountability. Please resolve this urgently. @AmazonHelp

  • Soumya_Nicky
    Soumya Sobhan (@Soumya_Nicky) reported

    @Gurgaon_kurashi You shouldn’t face much issue if you have a proper unboxing video. If I remember correctly, the same thing happened last year with the Pad 3 on Amazon too. Feels more like sellers not being aware of bundled offers rather than outright fraud in some cases

  • ohthtsnate_
    シーヴィル ⭐️ (@ohthtsnate_) reported

    My Amazon driver was 2 doors down from delivering my package then left and went home??? @amazon what is happening!?

  • shihadck
    Shihad (@shihadck) reported

    Please arrange a proper resolution for my issue at the earliest. 406-7779084-8873967 @amazonIN @AmazonHelp