Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chandler	Errors	3 hours ago
Phoenix	Errors	10 hours ago
Holland	Sign in	16 hours ago
Jibert	Website Down	20 hours ago
Ashburn	Sign in	20 hours ago
New York City	Website Down	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TennesseePurl 🧶 (@PurlGirl_Knits) reported 4 minutes ago

  @Kydwykkyd101 @ABC I received a broken candle from Amazon last week. The likelihood of me slicing an artery and bleeding to death from that was far greater than your super kid scenario happening. There are millions of hazardous items shipped in the mail. An unloaded gun isn’t one of them.

• 
  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 12 minutes ago

  Like every form of advertising, Amazon PPC is an amplifier. It’s never been the thing that saves a business. If you can’t rank organically, you likely have a conversion issue, a CTR issue, or both. A great advertising strategy isn’t going to solve that.

• 
  shan (@shanbatla) reported 15 minutes ago

  Sure you can. Let me show you: Step 1: solve a problems that saves over $1 B, or create value over $1 B (example: Amazon). Step 2: Capture the excess values as revenue. That's it.

• 
  Total NIMBY Death (@BarneyFlames) reported 16 minutes ago

  A depressing thing you notice in California is how many "physical" industries were closed down after the 60s. State park that used to be a quarry. Amazon warehouse that used to be a GM plant. The military aerospace manufacturing/testing field that's now used by celebrity jets.

• 
  Captain Jack Moss (@macranger) reported 18 minutes ago

  This gets more watered down each day it's delayed. Before you know it we'll be exchanging Amazon Gift cards.

• 
  Rajesh (@rajesh_kapil13) reported 19 minutes ago

  @AmazonHelp- I am having issue with this order 404 8825593-6778753. The replacement is requested for this order. The product that was delivered is an old and faulty product, no one from Amazon is sending the replacement. This is really frustrating after so many day of request

• 
  Arjun Aditya (@arjunaditya_) reported 20 minutes ago

  @anukiranghosh It was not handling, it was an unnecessary product tbh Reminds me of how you cant fit ai in everything The internal ai of amazon for their dashboard is so **** even gcp So that explains a lot It’s not a zoho problem, its a big corporation problem with multiple checks and delays

• 
  Kush (@Kushexplains) reported 20 minutes ago

  Do you really think No Cost EMI is No Cost? 1 in 4 purchases during Amazon Prime Day in India were on EMI. 9 out of 10 of those... were "No Cost EMI." Take that ₹1.2 lakh iPhone someone bought "interest-free" last week. They didn't pay zero interest. They paid 4 hidden costs. The bank is charging interest. It has to. It is a loan. The seller gives you an "instant discount" equal to that interest. So the EMI looks free. The catch... the discount is the seller's expense. The interest is still legally an interest payment. And the government taxes interest at 18% GST. You pay that GST every month. Lets break down a ₹1,20,000 phone on 6-month EMI: Bank's interest at 14%: ₹4,900. Seller's discount: ₹4,900. Cancels the interest on paper. GST at 18% on that interest: ₹882. Processing fee: ₹500 to ₹1,000. GST on the processing fee: ₹90 to ₹180. Cashback or coupon you didn't get: ₹2,400 to ₹6,000. Real extra cost: ₹3,900 to ₹8,000. On a phone you could have bought outright with a debit/credit card and got 2 to 5% cashback. That is an effective interest rate of 6.5 to 13%. It is legal but invisible. So why does this work? Because we have been trained to look at the EMI number. Not the total outflow. ₹1,20,000 feels expensive. ₹20,000 a month feels manageable. The seller knows this. The bank knows this. The platform knows this. That is behavioural design. One thing to do before tapping "No Cost EMI" next time: Open the calculator on your phone. Multiply the EMI by the number of months. Add processing fee and GST. Compare to the upfront price with cashback. #personalfinance #economy #emi

• 
  SoothSpider 🇨🇦🍁🧡真🔬💻Ω 🐶😼🌎 (@SoothSpider) reported 20 minutes ago

  @DoingFedTime A clean, maybe not necessarily burner (just no contacts and a dummy Google account if it's Android) is never a bad idea. e.g. pick up a middle-level phone from Amazon or Costco. Buy a data account for travel as well. Of course maybe even that could be a problem soon.

• 
  Manu (@manugupta27) reported 22 minutes ago

  @AmazonHelp Please resolve the issue (item shown delivered in the app but not delivered) details of which were shared with you in DM.

• 
  WOLF Crypto (@WOLF_Crypto_X) reported 26 minutes ago

  THE CRYPTO INDUSTRY STILL RUNS ON WEB2 INFRASTRUCTURE On May 7, an Amazon Web Services data center in Northern Virginia overheated. The cooling failure damaged hardware and forced AWS to reroute traffic. 🔴 Coinbase: 7-hour outage on core trading services 🔴 CME Group: impacted 🔴 FanDuel: impacted 🟢 Ethereum $ETH: unaffected 🟢 Bitcoin bitcoin:native: zero downtime ever This is the second AWS-driven Coinbase outage since October 2025 Self-custody does not go offline when a server room gets too hot

• 
  Zhiwei Li (@lzwjava) reported 27 minutes ago

  As long as there is internet, information is basically free. In China, I use Walmart to look things up. When the mechanical lock at my home broke, I called a repairman to fix it. When I wanted to look up the tools he used, I used Walmart. Sometimes Amazon feels clunky. I try to use English to learn and understand everything as much as possible. Even though I cannot place orders, I mostly use JD and Pinduoduo. But information is free

• 
  Mark Tilbury (@marktilbury) reported 32 minutes ago

  I could've blamed Amazon and given up. Instead, I embraced the change and built up the e-commerce side of my business. Today my online stores make more money than the physical ones ever did. The world won't slow down for you. So you have to be ready to change.

• 
  T Rajendra Prasad (@TRajendrapr) reported 33 minutes ago

  @AmazonHelp I made an order on 3rd May and paid amount of Rs.2020/- order was not delivered to me but showing as delivered on 7 may; tried to contact support but no response received till now,Kindly resolve this issue at earliest as order was made for exam related needs.

• 
  Tyler Scott (@Tyler_Scott__) reported 34 minutes ago

  @TheCinesthetic Craig had the longest run. 2006-2021. Moore's was 1973-1985. Do the math. Moore did have more movies though. The Craig era was slow as **** between releases and it looks like the Amazon era is going to be even worse.

• 
  Himanshu Mnmrt (@MarmatHimanshu) reported 35 minutes ago

  Ordered an item on Amazon India with a promised 4–6 hour delivery, but it hasn’t even shipped after 2 days. Multiple chats/calls done, but only being told there is a “technical issue” with no resolution. Very disappointing experience. @amazonIN

• 
  Kapil Yadav 🇮🇳 (@kapilyadav2210) reported 36 minutes ago

  My amazon Interview Experience: I have applied through a lot of openings in the past directly through amazon careers portal. Used to get OA once a while, but never reached to Interview round This time I found an opening, dmed multiple recruiters on LinkedIn, one of the recruiter responded, sent me the application id link, it was for SDE1 FTC L4, applied the same day, Gave OA the same Day, scheduling team reached out another day. Amazon is one of the first top Pbcs to adapt AI assistance in OA There were 2 technical questions: 1 was standard DSA 2nd was bug fixing ( supported only 3 frameworks - django, nodejs and springboot) we have to choose one out of three in the beginning of OA itself. for second problem, there were 6 test cases, passed 5, it was a fullStack application, where the problem description shared the feature and issues in it, i had to solve the issues in backend ( i choose springboot). We can take ai assistance in this problem, but it is restricted with no help related to actual problem, although we can use it to find general syntax to do something like how to save in repo, i can see the issue in line 20, is that can be a potential issue etc... Rest part of oa was same as earlier patterns, workstlye + leader ship principle questions. 2 rounds of interviews Scheduled : First round : 2 standard LC Hard solved 1, told the approach and half solved another one, but couldn't coded it completely (although psudeo code was expected in this round) Second Round : 1 Heap hard, 1 medium hard (map + sliding window) some LP questions done both problems, answered lp questions Was expecting the HM round, but next day got a rejection mail. Few suggestions if you are preparing for Technical OAs and interviews 1.) Be good with atleast 1 backend framework, if applying for backend roles or 1 frontend framework, if applying for frontend roles. 2.) Noone is asking easy medium problems in interviews/oa specially in top PBCs. Prepare atleast standard LC Hard, the problems you are not touching, will be there in interviews. 3.) Speed Matters a lot, gone are the days when there used to be 1 DSA problem in a round, now either 2 dsa or 1 dsa, 1 lld or cs fundamentals/scenario based problems along with projects are common. For safe side, try to solve a dsa prob in 20-25 Minutes It was my first interview experience with amazon. Thankyou @amazon for the opportunity. #amazon

• 
  Paul J (@pauljauregui) reported 40 minutes ago

  Your operating costs are coming down with AI. 💸 Meta, Amazon, TikTok, and Google are coming for that margin.

• 
  Anosh Kumar (@anoshkumar1) reported 40 minutes ago

  @AmazonHelp @amazonIN My account was restricted to digital purchases only and all orders are being auto-cancelled. My KYC is already completed using PAN verification and Im a genuine customer. I have already emailed support but haven’t received a proper resolution yet. Kindly review my issue

• 
  Amazon Help (@AmazonHelp) reported 41 minutes ago

  @4UiWillNicki Sorry, to clarify, are you currently able to log into your Amazon account? The link sent previously will allow a member of our team look into the issue further for you. -John

• 
  Jayraj Danidhariya (@jayraaaaj) reported 43 minutes ago

  @AmazonHelp Hello, We had a problem processing your order #406-2929655-5852337. It has been canceled and the charges were not processed. Please contact us if you have any further concerns. Sincerely,

• 
  mark mcneilly (@mcneilly_mark) reported 47 minutes ago

  @footballontnt TNT why is your streaming quality so bad when compared to Amazon Prime and NOW? It is not down to my WiFi as the quality is top notch with Amazon and NOW ( not quite as good as Amazon). The football when kicked long looks like it has a tail. Expect better for what I pay!!!!!

• 
  aditya goyal (@adityagoyal_07) reported 48 minutes ago

  @AmazonHelp #AmazonIndia #CustomerSupport #Amazon I have a valid order ID and email proof, but after deleting my account I’m unable to access my invoice. Support refused to help despite verification. I only need the invoice. Order ID: 408-0001442-8259511 Please resolve this issue

• 
  someone (@jjoohhnn___) reported 48 minutes ago

  @rstk8 @0xmitsurii Does any of that matter when Amazon misses their estimated delivery date? It’s not bad to hold companies responsible for their failings so long as they can then address the issue, or the consumer can take their business elsewhere.

• 
  GATEWAY XCHANGE (@Gatewayxchange_) reported 52 minutes ago

  @unusual_whales AOC: “You can’t earn a billion dollars.” Tell that to the people who built Tesla, Amazon, Google, or SpaceX — creating trillions in value, millions of jobs, and technologies that improved billions of lives. Wealth isn’t a fixed pie. It’s created. The real problem isn’t earning it — it’s the envy that wants to take it.

• 
  supriya devidutta (@devidutta1006) reported 52 minutes ago

  @AmazonHelp Today i have decide to stay awake till someone from Amazon india would really resolve my issue. Some 6 associate have been in the chat and noone care to understand how much frustration one go through waiting on chat for 60 mins.

• 
  Glitched Savings (@GlitchedSavings) reported 56 minutes ago

  Finding every Amazon & Woot glitch, price error, and deal the moment it drops. 🔥 Follow + turn on notifications. These prices disappear FAST. 📲

• 
  Fulcrumshift (@ItsFulcrumshift) reported 58 minutes ago

  @JeanGen09181213 @amazon Seems like most places who hire certain demographics are going to ****. Kohls did this to a friend of mine. He ordered a microwave on sale for his granddaughter and put in her address as the delivery location. They send the damn thing to his house. He calls, attempts to correct the problem, has to use different card to buy another, same delivery location and he'd physically return the first one to the nearest location for a refund. They charge him twice on the second card. Absolutely retarded. I can't imagine relying on these services for weekly groceries. I would want to crack skulls.

• 
  Sanjay Meena (@SanjayMeen11719) reported 59 minutes ago

  @AmazonHelp I have contacted to your representative on phone call they have assured me for my money refund back to me with in 72 hours thanks for understanding my issue

• 
  Rob Sullivan (@RobSullivan444) reported 60 minutes ago

  Another Customer Service lesson courtesy of @amazon and @amazonhelp: The email below tells me 3 things. 1. The person didn’t respect me enough to do anything other than hit “track package” and communicate what I managed to do by myself in less than five seconds. 2. The “person” probably isn’t a person at all. Artificial Stupidity is more likely. 3. Amazon does not hire problem solvers or people with a even modicum of intelligence or initiative. They would rather give hollow apologies and 10 GBP credits — as if I’d be excited to spend more money on the site. FYI. Amazon, unless you are willing to accept accountability and demonstrate that you are willing to hold drivers who lie accountable and chat support who provide incorrect information, all of this is pointless.