Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Montauban	Website Down	3 hours ago
Metz	Errors	14 hours ago
Pittsburg	Website Down	17 hours ago
Fort Myers	Website Down	19 hours ago
Lexington	Website Down	22 hours ago
Cape Coral	Errors	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  l (@l34847777) reported 9 minutes ago

  How far from all-time highs these are at now... Coca-Cola: flat S&P 500: down 5% Apple: -8% Google: -13% Amazon: -15% Nvidia: -15% Tesla: -24% Gold: -28% Meta: -28% Microsoft: -28% Palantir: -38% Silver: -48% Bitcoin: -52% Ethereum: -67% MicroStrategy: -79% Far

• 
  Shekhar (@K1353365K) reported 12 minutes ago

  @UPPCLLKO @PVVNLHQ The meter connection 8435062000 Gautam Budh Nagar changed to postpaid. But no bill generated for this month till now. Few days back notification from Amazon pay showed the amount generated, that also not reflecting? Please resolve the issue.....

• 
  Gavel (@Gavel_on_X) reported 18 minutes ago

  SpaceX IPO: Amazon sold you uncertainty. SpaceX sells you certainty. That's exactly the problem.

• 
  Reggie Mercer (@reggmercer) reported 19 minutes ago

  @Taro_of_Agartha @HaeckelGroyper You have to raise your kid perfectly if he's male, including a tight pipeline to the most elite education you can afford, or he's going to be an Amazon warehouse nobody like the rest of white gen alpha coming up and you've just pushed bloodline extinction down 1 generation

• 
  Russell Brown (@RussBrownTX) reported 20 minutes ago

  @Jim_Jordan @TimRunsHisMouth So just shut it down like Amazon did to Parler back during Covid.

• 
  Ranjeet Choudhary (@Ranjeetch08) reported 24 minutes ago

  @attu_011 @ksinamdar @amazonIN Same thing happened to one of my known but he was having video proof so Amazon instantly gave him refund and took the item back . It was an error in packaging . Moral of the story : Always have a video proof while unboxing incase something goes wrong you have an edge

• 
  Suden (@sudendogan_) reported 25 minutes ago

  @PolymarketMoney It's not just Amazon that's the problem; other companies also have a huge need for supply chains.

• 
  Gabriel (@gabriel_horwitz) reported 25 minutes ago

  Guys...Oracle literally raised $48 billion LAST year. $43B debt, $5B equity. this is year two of the same thing and the stock still dumped 7% on a quarter where they beat on revenue AND eps?? Oracle isn't even the only one doing this. the big 5 issued $121B in bonds in 2025 vs a $28B yearly average from 2020-2024. $META did $30B in october, the biggest non-M&A investment grade deal ever. Google sold a 100 YEAR bond, first tech century bond since motorola in 1997. Amazon did ~$54B in march. And Morgan stanley thinks total AI debt hits $570B this year, double last year, and $236B of it was already raised by end of May. Damn. Why is everyone borrowing? Seems like because the capex stopped fitting inside cash flow a while ago. ~$602B of spend across the big 5 this year, up from $256B in 2024. UBS says capex will eat basically 100% of hyperscaler operating cash flow in 2026 when the 10 year average is 40%. the most profitable companies in human history can no longer fund their own buildout. Wild times. So then why does oracle specifically get punished? because they're the most stretched by a mile. capex at 86% of revenue (meta is 54%, msft 47%, amzn 25%), free cash flow negative $24B, ~$125B of debt with interest expense up 32%. the credit market figured this out months ago btw, their CDS has tripled since september and bondholders are suing them over disclosure as we speak. But obviously can argue because demand is not the problem. $638B in RPO is not a demand problem, i watch token spend climb every single month at work. the problem is oracle is borrowing tens of billions against contracts from customers like openai who are burning cash themselves to pay them. Microsoft and google can eat a pricing miss with ad and software profits. $ORCL borrowed its way into being a hyperscaler, so if GPU rental margins compress or demand changes at all they feel it first and they feel it hardest. Going to be a VERY interesting next 12 months.

• 
  James (@RouteJamsey6) reported 26 minutes ago

  @AmazonHelp @JeffBezos No. I watched the shipping records. Amazon employees broke my clients stuff and you refused to pay for their accident. So they sent it back and you delivered that broken product.

• 
  Abhi (@Abhi45694982187) reported 28 minutes ago

  @amazonIN @AmazonHelp Already filled, it's really pathetic, y ur not checking ur app or any response server. Unnecessarily ur draining the tym. Do u really concerned about customer care ??

• 
  jamamiss (@jamamiss16) reported 29 minutes ago

  @BKNol @jamestalarico Yeah, go visit a town that the industry has moved away and tell me that trickle down doesn't work. Or have Bezos totally close all of Amazon down and watch the trickle down dry up and cause a major depression as millions will lose their jobs. I can go on.

• 
  Subham Rath (@Subham7Rath) reported 30 minutes ago

  @AmazonHelp That's not my problem.I have already shared all the details. Why did your associate close the chat in between instead of helping? I cannot keep starting from 0 and explaining the entire issue again and again. Pls review the existing case details on ur end and assist accordingly.

• 
  Shakir Shaikh 🦚 (@Itz__shakir) reported 31 minutes ago

  @flipkartsupport Disappointed with Flipkart support. No human assistance, only a chatbot. Amazon handled a similar issue much better.

• 
  Yung Activi$t (@itsbapechris_) reported 32 minutes ago

  @amazon fix your ******* Amazon associate program dumbass.

• 
  Shrikant Gupta (@Shrikan15918909) reported 33 minutes ago

  @AmazonHelp Order#171-9778286-7772313: Received a defective ladder. The first step is very loose and unsafe to use. The item is within the replacement period, but the replacement option is not working in the Amazon app. Please resolve this urgently. #AmazonIndia #CustomerSupport

• 
  P.C.Albert (@ThatDamnedGamer) reported 33 minutes ago

  @MadamSavvy @Pirat_Nation @NobodyHasSpoken Companies keep trying to do the whole cloud gaming thing, they have all failed, wasn't the last one that shut down Amazon?

• 
  Michael Romose (@michaelromose) reported 35 minutes ago

  @jx @PTrubey You really think amazon 'service' their server-racks? Like... change the oil? I doubt it. SpaceX already have a datacentre in space - the networking part, anyway. It's called Starlink. Going from Horse & cart directly to an Airbus A380 is a really dumb idea. But here we are.

• 
  ajinesh ravi (@ajineshravi) reported 38 minutes ago

  @AmazonHelp Hi any update on my issue? I have already submitted the form and mentioned the concer there as given

• 
  Couldn't Be Papa P (@CouldntBePapaP) reported 40 minutes ago

  @FreightAlley It will at first. But as I warn the companies I consult for, getting into bed with Amazon opens yourself up to a lot of potential issues, especially in regards to them having access to your product and knowledge of your customers.

• 
  yu mine chen (@yuminechen68170) reported 41 minutes ago

  Larry seriously needs to stop with the AI infrastructure hype Oh wow, 70 billion sounds impressive... Amazon is going to sell all that Trainium by '27 and you're done. Zero differentiation—you'll chase it down the drain and go nowhere.

• 
  Sarbjeet Sharma (@sarbjeett) reported 43 minutes ago

  @AmazonHelp Pathetic customer service. For the 2nd time, I’m receiving msgs saying my return has been rescheduled or cancelled “as requested” without receiving any call or communication from the pickup agent. I never requested any change. Kindly resolve this issue. #AmazonIndia

• 
  kaikai (@AEIEIEIEIEIE) reported 44 minutes ago

  How far from all-time highs? Coca-Cola: even 🥤 S&P 500: down 5% Apple: down 8% Google: down 13% Amazon: down 15% Nvidia: down 15% Tesla: down 24% Gold: down 28% Meta: down 28% Microsoft: down 28% Palantir: down 38% Silver: down 48% Bitcoin: down 52% Ethereum: do

• 
  Ranbir Singh (@android_poet) reported 46 minutes ago

  They're also saying AI will end software engineering careers, and here we are 3–4 years later. Now companies like Amazon, Uber, and Microsoft are saying it creates more problems than it solves.

• 
  Sreemoy Talukdar (@sreemoytalukdar) reported 49 minutes ago

  In my experience, Netflix, or Amazon Prime or JioHotStar have been satisfactory in terms of value for money and seamless viewing experience. I am really surprised by the way @ZEE5India have taken its customers and subscribers for granted. You cannot change terms of the plan midway from 3 devices to 1 device (yes, I know there might be a clause inserted in the T&C that no one reads to save them legal trouble). And what about viewer experience? Last night I tried watching highlights of 2018 or 2022 World Cup matches. Footage contains no commentary. Intrusive ads. Is this the viewer experience users have signed up for? @jagograhakjago

• 
  The_BL (@BL_Dangi) reported 59 minutes ago

  @AmazonHelp My mobile order has been cancelled twice. I raised concern after first cancellation, but the issue was not resolved. Status shows "Cancelled by Customer," which is incorrect as I never cancelled order. Please investigate & arrange delivery. #Amazon #CustomerSupport #OrderIssue

• 
  அழகுமுத்து கோன் வகையறா (@konaartamilan) reported 60 minutes ago

  @AmazonHelp It's not working the link you provided

• 
  David Gallo (@SellerForgeAI) reported 1 hour ago

  When Amazon limits your restock quantity, it's not a glitch—it's IPI-driven capacity rationing. If your Inventory Performance Index is below 450, you get capped. Above 500, limits typically lift. The fix isn't begging Seller Support. It's fixing the inputs: sell-through rate (units shipped ÷ units received, trailing 90 days), excess inventory percentage, and stranded inventory. Amazon publishes the math in the IPI dashboard, but most sellers never open it. A 30-day sprint cleaning stranded listings, running promos to clear aged inventory, and tightening reorder points can pull you from 420 to 520. The limit disappears because the algorithm sees you're no longer a storage liability. Capacity isn't a favor Amazon grants. It's a score you control.

• 
  Robert Durbin (@rdurbin313) reported 1 hour ago

  @Whatsit67785114 @GameRant Its more about it being a cloud game. You get to keep digital games you buy (even after they are delisted and online stores closed). This is different as they are shutting down the servers that you need to even play the game. Never buy cloud games. Amazon did this with Luna

• 
  Matisse (@Matissegelblum) reported 1 hour ago

  The Microsoft/Claude Fable story is getting framed as a data-privacy dispute, but I think that misses what's actually happening here from a capital allocation standpoint. MSFT has spent somewhere north of $13 billion on OpenAI - that's not a vendor relationship, that's a strategic bet on exclusive AI infrastructure embedded into every Microsoft product that matters: Azure, Copilot, Office, Teams, GitHub. When Anthropic shows up with a Mythos-class model and starts asking for data retention terms that give Anthropic access to corporate communications running through Microsoft's pipes, of course Redmond is going to pump the brakes. This isn't about privacy compliance. This is about moat protection. The thing that makes $MSFT interesting as a long-term holding isn't the surface-level AI hype - it's the compounding nature of enterprise lock-in. Every Fortune 500 that runs Teams, Azure DevOps, and Microsoft 365 is generating data that trains Microsoft's models, improves Microsoft's products, and raises switching costs year over year. The FCF generation that flows from that flywheel - $73+ billion in trailing twelve-month free cash flow as of the last reported quarter - is the real story. The OpenAI partnership is the mechanism for keeping that flywheel competitive against Google and Amazon. Allowing Anthropic to embed data retention hooks into employee workflows would mean leaking proprietary signal to a competitor. It doesn't matter how good Claude Fable is. The terms are the problem. I've held Microsoft since the early Nadella era - my cost basis is embarrassingly low at this point - and situations like this are exactly why I've never felt the need to reduce the position in any meaningful way. Every time there's a new AI entrant that makes the headlines, Microsoft's response is structural: they negotiate from a position of distribution, not desperation. They have 300 million Office commercial seats. That's not something Anthropic can replicate by building a better model. The capital allocation angle matters here too. Microsoft's buyback program has been consistently executed - they're not a company that sits on cash waiting for perfect conditions. The ROIC on the OpenAI investment is still TBD over the long arc, but the defensive logic is sound: you don't hand a rival the data generated by your own enterprise customers. NGL, the thing I'm actually watching is whether Anthropic's new data retention policy becomes a structural barrier to enterprise adoption. If Fortune 500 IT departments start drawing lines around Claude products the same way they've historically restricted certain consumer apps on corporate devices, that's a meaningful competitive moat for Microsoft's AI stack - not just the OpenAI models, but the whole Copilot product suite. Microsoft's intrinsic value case doesn't rest on winning every AI skirmish. It rests on being the enterprise OS layer that all those skirmishes run on top of. This news, counterintuitively, reinforces that thesis. Still long. Still not selling.

• 
  Shubh Jain (@shubh19) reported 1 hour ago

  AI UNO REVERSE Microsoft asked its engineers to stop using Claude because The Bill is Too High! Uber exhausted its AI budget in 4 Months. Walmart capped usage on its AI tool! Amazon shut its internal AI Leaderboard. Employees are TokenMaxxing because their performance is tied to AI usage. The problem: AI is not a fixed cost but a variable cost on your P&L. The Token Meter keeps ticking the more you use and train your model. AI bill = Cost per token * No. of tokens used While the cost per token is reducing, the number of tokens used is increasing way faster especially with Agentic AI coming into picture. The purpose of AI was to save costs, now it is the Cost! Waiting for the day: "Humans Replace AI back