Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Amazon
Amazon is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (32%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 3 hours ago |
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Errors | 5 hours ago |
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Errors | 6 hours ago |
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Website Down | 9 hours ago |
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Sign in | 13 hours ago |
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Errors | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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P Balachandran (@PBalach34697784) reported@AmazonHelp I DON'T NEED YOUR APOLOGY - MAKE SURE THE REPLACEMENT PRODUCT REACHES ME TODAY AND THE DEFECTIVE IS PICKED UP...AND FIX THE GAP I HAVE BEEN REPEATEDLY HIGHLIGHTING...
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Raymond Monty Maboea (@RayMaboya) reported@Mama_Bridgie @grok Only Reticulated Python and the Anaconda have a known history of swallowing an adult human. These are found in the Amazon Rain Forest and Asia The African Rock Python is not a threat to human beings for as long as no human being poses a threat Also, the reaction of these snakes is quite slow. If you keep a safe distance, you will most likely be safe
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The Chaos Lounge (@chaosprimeZ) reported@RagingsilverUK a proper AC or one of those amazon AC's? Readong more into it, it seems there are so many regulations preventing you from getting one fitted into your house. If you are referring to those single hose one, I did look into them but our windows here dont open horizontally or vertically, they open out, so how to do you solve that issue? Which one you get in the end?
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Briefs Finance (@briefsfinance) reported$SNOW just reported Q1 earnings and announced a massive $6B commitment to Amazon Web Services over the next 5 years to help accelerate enterprise AI adoption. The company also beat expectations, with EPS coming in 22% above estimates and revenue beating by 5%. Snowflake is down 19% so far YTD.
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Abhash sharma (@abhash_me) reportedOrdered ice cream from @AmazonAE. Arrived with a broken seal. Sent photos. Explained everything. Amazon's fix? 'Please write us a handwritten note.' 2026, and Amazon wants pen & paper to process a food safety complaint. Agent disconnected when I called it out. Incredible. 🤦 #AmazonAE
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L.GEE (@Phrazes4DYoung) reported@CraigKoban I had an issue with my order, too. I had to click on the "change payment method" button and re-select my Amazon card on the order details screen. After that, the order processed and it shipped. Thankfully, it’s scheduled to arrive by Sunday.
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Sauran Kumar (@isauravmandal) reportedBought a new 20000mAh power bank from Amazon,but it’s defective and not working. Amazon asked me to visit Mi Centre,but they have no replacement stock for the last 1 week after submitted. Very frustrating experience. Pls resolve this ASAP with replacement or refund. @XiaomiIndia
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Chuck | 🦁 (@realDeFiWiZ) reportedalso reads: Amazon is trying to find a use case for the billions of dollars they paid to take the entire US East Coast down I mean paid to implement ai
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Trench Man (@ATrench93) reported@minnybox I believe amazon and paramount sat him down and broke his spirit entirely and he felt it was the only way to green-light his ideas to feed his family. Doesnt excuse his choice to advocate hardware that could destroy his families drinking water even more.
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Leigh Dunsford (@leighdunsford) reported@luke_broyles The AI trade has got 10 years to run. Not sure how Bitcoin performs when you can even choose a basic stock like Amazon and watch it 10x let alone the broader stock market during this period without random unknown risks or adoption issues. There's a chance that this next growth phase sucks the capital away from pure speculative risk on assets like Bitcoin. Not saying I won't buy some again, just careful to keep it to a risk adjusted % of my overall investments.
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Edge Of Power (@edge_of_power) reported@pepe_maltese These semi names, they need to cool down a little bit, but Meta and Amazon up is a great sign. You can’t feed so many small guys and get nothing in return. Meta introduced subscriptions, haha, directly from X
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Envidreamz (@envidreamz) reported@clcisme @om_rxd Every single time. And i understand as it’s probably THOUSANDS of dollars down the drain! But the damn companies should just allow for rebooking ! On Amazon like how it’s easy to “cancel an order”?? Why can’t it be like that !
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Pet the killer whale (@ArestadStuart) reported@KTLA It won't be too hard to track the thief down since he delivered the package. Amazon probably fired the guy by end of day. The driver should know he could find a good cat at the animal shelter.
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Abomination (@Abomination81) reported@paulonoldin Ahh there is a huge problem. get an amazon aws in ireland, its like 5-10 a month usd. It will massively improve it
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Christ Is Lord (@NinjaRose420) reportedAnyone else having problems with their @amazon video
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David Snedeker (@davesned) reported@RepGusBilirakis Timmy got hit by a bus and we all suffer from depression after waking up in pitch black every day, but I have an extra hour of light to go out to that store that shut down since everyone shops at Amazon. Common Sense!
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Radyo Elsewhere (@ElsewhereFM) reported@mexopolis sorry you and your family are getting threats but i’m sorry you deserve anything else comes at you this sucks and everyone other than amazon and your bank account and the fact you can’t see the wider issues makes me question your mind and your heart
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Bill Madden (@maddenifico) reportedAndy Jassy is not ******* around. I don't see Amazon staying under $300 a share for much longer. $AMZN $AMD $INTC $META $SNOW 1. Massive Revenue Benchmarks If AWS’s custom silicon portfolio—consisting of Graviton CPUs, Trainium AI accelerators, and Nitro security chips — were broken out as a standalone merchant chip business, it would already command a $50 billion annual run rate. To put that into perspective: • This puts Amazon's silicon scale ahead of Advanced Micro Devices (AMD) ($34.6B in 2025). • It puts Amazon nearly neck-and-neck with legacy giant Intel ($52.9B in 2025). 2. External Validation from Tech Giants Investors are waking up to the fact that Amazon isn't just building chips for itself; the world's largest AI companies are anchoring their infrastructure to them: • Meta Platforms signed a massive, multi-year agreement to deploy tens of millions of AWS Graviton CPU cores to power its next-generation agentic AI workloads. • Anthropic has committed to spending $100 billion over 10 years on AWS cloud technology, deploying hundreds of thousands of AWS Trainium2 chips to build its next-frontier AI models. • Snowflake finalized a $6 billion spending commitment over five years specifically designated to scale its utilization of Amazon’s custom silicon and Graviton processors.
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Amazon Help (@AmazonHelp) reported@Pranitnital Please follow up with our Amazon Shipping services team for any further assistance on this issue. -Devasena
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Nikhilesh A (@AdiNikhilesh) reported@justinstorre I have a Dell XPS(2017) that I bought off amazon in 2020 turned out to be a gray product but there has been no issue except screen went out in 2024 and I replaced it with a better screen from same generation It's my entire life!
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Wintersgoldapple (@Wintersgoldapp0) reportedAlright, in response to the Boomers crashing out telling us "Oh you can afford things if you stop subscribing to Netflix", Listen *******! Let's start with what I DON'T spend my money on: - Subscriptions; Amazon, Netflix, Hulu, Spotify, etc. - Consumerist hobbies, like FunkoPops or MtG . - Constant Goyslop, like McDonald's or Starbucks. - Onlyfans, Fansly, or any other ******. I don't have wild spending habits... What I have spent my money on over the years is my own living. Since 18, rent, cars, utilities, loans for education, credit card debt, etc etc. I've spent the past 10 years playing YOUR game! Work hard, don't waste money, get an education, get a job, get debt to build credit, and everything will somehow MAGICALLY workout; according to you people! Meanwhile, the best time in the past 3 decades to have been able to buy a house was around 2009-2012; while I was still in ******* grade school! When the average cost was around $100k–$120k, paying >$600 a month, on a 30-year mortgage. Today, the same houses cost $220k+, monthly payments $1,500+ a month, are maybe 1,000 sq ft (if you're lucky), and need around $50k-80k worth of repairs just to make them livable. Don't. *******. Tell. Me. About. Housing! I'd love to play your game! I'd love to own a small house, fix it, flip it, buy a bigger one, IF I COULD AFFORD STAGE 1! IF I HAD SAVINGS FROM NOT RENTING! Not even considering inflation, low wages, general affordability, the housing market is NOT friendly to my generation! But yet for some reason, we're "lazy", we're "entitled", and we're "stupid", all because we either CAN'T or DON'T want to play your game that we'd lose anyway.
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Johnny N. (@Sole_Republican) reported@Flippin4Gold Have you had luck connecting Amazon API for orders? I that’s the only issue I am running into
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OneInTheFist (@DickInhand6) reported@AmericanCrime01 I can't wait for @amazon to replace the shipping department with Ai and robots. The humans suck at this. I get broken **** all the time. Fire these ******* and get something dependable like robots!
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🪓DepravedSlasher🔪 (@DepravedSlasher) reportedIf i currently had ONE problem with 007 First Light...it's actually not even with the game itself. It's how dumb @amazon is for not having the 007 movie franchise available for Amazon Prime. I've been wanting to watch some 007 movies and they aren't currently available anywhere.
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R Nair (@NairRags) reportedHas any customer ever told you such canned responses have helped them in any way? No? Then why do you do it @AmazonHelp? Why not resolve the issue first, and then come back here to share the resolution? Why make customers go around in circles? Be useful for once 🙏
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Yonce's Sis (@PrimaDivaBo) reportedKeeping my card unlocked for amazon goofy slow assess and hulu get me 😒
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Recap News Media (@anthonywaldron6) reported@MrDarksurvival @RinoTheBouncer I’m gonna tell you the biggest problem with America. The problem is that a lot of Americans make money and they don’t put the money back our country they spend money on Amazon and that money goes to China and then Amazon gets a percentage for being a delivery service
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Thin White Star Child🌴✝️ (@Keyumdi) reportedMost Amazon Grocery items are pretty good. But the pesto is terrible.
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Quentinvest (@Quentinvest1) reported$ETH Analysts must stop valuing Ethereum based on retail transaction fees. Instead, Ethereum should be viewed like Amazon Web Services (AWS) infrastructure. Investors do not buy Amazon stock because server costs increase. They buy it because the internet relies on AWS. Ethereum is becoming the invisible settlement layer for global finance. The bullish view argues that future value will accrue through staking yields and massive institutional capital lockups (like tokenized real estate), not through expensive retail gas fees.
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Boston **** Inc (@BostonHempire) reported@LegionHoops @PatMcAfeeShow Fix Amazon and peacock services first. The lag and delays are ridiculous