Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Holland	Sign in	3 hours ago
Jibert	Website Down	7 hours ago
Ashburn	Sign in	7 hours ago
New York City	Website Down	7 hours ago
Secaucus	Website Down	8 hours ago
Denver	Website Down	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  finished/account (@ChillwireXO) reported 3 minutes ago

  This is not fair for customers. Please either: Accept my order and deliver the items properly, or Refund the amount back to my bank account instead of keeping it in Amazon Pay balance. I trust Amazon but this experience was very disappointing. Please help solve this issue soon.

• 
  john connealy (@goodoleboy63) reported 5 minutes ago

  @AmazonHelp “I’ve contacted support multiple times and my issue is still unresolved. Your own representative confirmed this is a known problem affecting multiple customers. Sending surveys is not a resolution. Repeating scripted responses is not a resolution. I am requesting escalation to a team with the authority to fix this and a direct response with a clear outcome. If this continues to go unresolved, I will pursue formal complaints and additional action.

• 
  ME (@meta_enix) reported 8 minutes ago

  @Big_E Come on bud, I've talked about this in your stream with you on many occasions, this is just blustering from a CEO that has no way to solve the problem, and all they are doing is deflecting from the real issues, and that's the continued use of @amazon.

• 
  I find dumb ***** and tilt at windmills. (@IFindDumbCunts) reported 10 minutes ago

  @TaraBull Pretty sure they did they just weren't a bunch of whiny ******* about it. I had roommates during my first job out of college. Got a better job and moved on. I bought a house at 50 with 8k of down payment. Not that smart but it was possible and amazon owns my soul

• 
  john connealy (@goodoleboy63) reported 10 minutes ago

  @AmazonHelp This customer service representative wanted to let me have the product and refund my money. That’s how bad she want me to shut up she didn’t say that, but that’s why I took it just shut up and here’s your money back. We don’t we don’t offer resolutions to problems we just pay you give your money back to you and Hope that you don’t say anything else cause we really don’t care what you say. We just want you to shut up.

• 
  jacob (@FreeDrThug) reported 12 minutes ago

  @AdsoOfBelk Yeah so you haven’t been charged yet? And you can ask for a refund? I’m confused you haven’t even been charged yet so there’s no money to even give back. It says at the bottom. Again it’s a semantics issue and to be clear it’s something Amazon should fix

• 
  John Luke (@john_luke) reported 14 minutes ago

  Great Names Stand Out The best brand names don’t describe what the product does. They stand out in a sentence and let the product describe itself. Apple sells computers. The name is a fruit. Amazon sells everything. The name is a river. Google sells search. The name is a misspelled mathematical term. Slack sells productivity software. The name means “not working.” The objective of a name is not to explain. It’s to be remembered. If your name describes your category, it competes with every other name in your category. If your name stands out from the sentence, you become the sentence.

• 
  Fighting for freedom 🇺🇸🇺🇸 (@schtz62_nancy) reported 16 minutes ago

  @JeffBezos Sir, what's happening to @amazon? I am a Prime member of 20+ yrs. Lately, the last 4 months, your delivery service is horrible. Today I had a delivery thru #USPS>>>terrible>>>a large box left outside my back door in the rain, no doorbell allert. Sorry, I don't check my emails every 5 seconds!!! Also, the canned goods are all dented cans>>why>>who sells dented canned goods? After I dried off my 8 products just wanted to ask "what's happening at @amazon"? Why isn't Amazon doing the deliveries as much? They do a pretty good job.

• 
  Mohd Kashif (@kash786_) reported 17 minutes ago

  @AmazonHelp @AmazonHelp I’ve already tried multiple browsers, devices, and methods, but the links still aren’t working for me. I’m requesting your team once again to either provide a direct resolution here or have the Specialist team contact me directly regarding my order issue.

• 
  Bitstreet Capital (@bitstreetcap) reported 19 minutes ago

  @coinbase just had an hours-long trading outage caused by an AWS failure. The largest publicly listed crypto exchange in the US, down because of Amazon's servers. This is the infrastructure problem nobody wants to say out loud. Centralized exchanges running on centralized cloud providers is a single point of failure dressed up as a crypto product. On-chain doesn't go down.

• 
  Just Another Pod Guy (@TMTLongShort) reported 22 minutes ago

  @Oldtimertrades Need to bring those price points down dramatically and blow out distro on Amazon and socials

• 
  Rob Sullivan (@RobSullivan444) reported 26 minutes ago

  Another Customer Service lesson courtesy of @amazon and @amazonhelp: The email below tells me 3 things. 1. The person didn’t respect me enough to do anything other than hit “track package” and communicate what I managed to do by myself in less than five seconds. 2. The “person” probably isn’t a person at all. Artificial Stupidity is more likely. 3. Amazon does not hire problem solvers or people with a even modicum of intelligence or initiative. They would rather give hollow apologies and 10 GBP credits — as if I’d be excited to spend more money on the site. FYI. Amazon, unless you are willing to accept accountability and demonstrate that you are willing to hold drivers who lie accountable and chat support who provide incorrect information, all of this is pointless.

• 
  Rehan Umar (@rehanumar041) reported 26 minutes ago

  @AmazonHelp I received my order but my Cetaphil serum is missing from the package.This is very disappointing and unacceptable. Please resolve this issue immediately or I will file a consumer complaint. #Amazon #MissingItem @amazonIN

• 
  SHAKA🤞🔥 (@GulfamAli0) reported 39 minutes ago

  @AmazonHelp "I have followed you, but DM is not working. Can you please DM me first?"

• 
  Bill Snebold (@snebold) reported 41 minutes ago

  @tpgoebel @TVConefive @HistoryBoomer You’re correct, Walmart is a competitor to Amazon. And surely others went out of business because they were too slow to adapt to the internet. We are still left with wealth and getting concentrated into fewer and fewer hands. The question is how do you counteract that fact.

• 
  mbhtexas (@mbhtexas) reported 42 minutes ago

  @TheEXECUTlONER_ Still have her bed in the living room & scars on the door frame where she tried to get to those Amazon deliveries on the front porch. She loved tearing up the boxes. She’d try to chew her way to the porch if I was too slow. I miss her every day. 💔

• 
  AVANI (@IAMAVANIDJ) reported 43 minutes ago

  @AmazonHelp @amazonIN This is broad daylight robbery! Order #406-0627827-4311511. Paid ₹1500 for 1L packs, but delivered 750g packs. Now customer support is hiding behind "system issues.

• 
  RT..FreeSpeech (@RT93609537) reported 44 minutes ago

  @AmazonHelp there is an error message popping up .. unable to send Chat message

• 
  Psg (@PabitroSen86617) reported 45 minutes ago

  @AmazonHelp @amazonpay @RBI Every time I give a reminder to amazon and the reply given is "give us 4-5 business days to resolve your issue" since 24/04/2026 and sends a fresh link to verify your account. This is purely time killing tactics to frustrate the amazon pay account holder. 😡

• 
  The Bob (@BobChiefWahoo) reported 47 minutes ago

  @AmazonHelp I have a problem with an order that was placed on 3/29. I've chatted, I've spoken to CS Agents and Supervisors. The ticket has been escalated to Executive Customer Relations. I received half of my order but need the other half.

• 
  mark mcneilly (@mcneilly_mark) reported 51 minutes ago

  @footballontnt TNT why is your streaming quality so bad when compared to Amazon Prime and NOW? It is not down to my WiFi as the quality is top notch with Amazon and NOW ( not quite as good as Amazon). The football when kicked long looks like it has a tail. Expect better for what I pay!!!!!

• 
  Jonah 📦 (@jonahhodges_) reported 53 minutes ago

  After months of verification issues, Justin’s finally in. He's expanding beyond Amazon with the same supplier relationships he already built. Inside The Wholesale Network, we show you how to leverage your wholesale deals across multiple platforms so you're not stuck on one channel. Walmart is up next, we’re getting ahead of the curve

• 
  Lee (@LeeSouthFL) reported 54 minutes ago

  @AmazonHelp Hey Max - it’s not Amazon’s fault. I’ve had issues with @UPS and specifically the Jacksonville transfer. THEY know it’s a problem. But now my product is out of stock and I’ve lost all sales momentum.

• 
  ME (@meta_enix) reported 58 minutes ago

  Or you could learn to understand the real issue at play, which is the underline problem of all botting, is that they need to stop using @amazon infrastructure.

• 
  yougee (@envynemo) reported 58 minutes ago

  Hello @amazonIN @AmazonHelp Is Amazon Now down in Bengaluru? I cannot order anything and my money is stuck in your wallet!!!!

• 
  DK (@deekey1101) reported 59 minutes ago

  @AmazonHelp Tell me here only whatever you want to tell. Everyone in Amazon will escalate the issue but no one finds a solution

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @Crypto_xmen @amazonIN @Crypto_xmen We're sorry to know about your issue with our Amazon Now services. Please check periodically and place an order when the service restores. -Swagata

• 
  Tyler Clark (@TylerClark1818) reported 1 hour ago

  @homegymcoop Had one of those Ethos pulldown cables from ***** for like $100. Damn cable wasn’t crimped on the bottom. First set with it the plates came down right on my foot. Grabbed one of the cheap $30 ones from Amazon and it rocks

• 
  PRATHVIRAJ VERMA (@prithvi_waasi) reported 1 hour ago

  @AmazonHelp @AmazonIN Please look at the kind of confusing and unprofessional service being provided by your chat support team. One agent says refund has already been issued, another says they cannot issue a refund, and nothing is clearly updated in my orders section.

• 
  Fordie (@StuFord5) reported 1 hour ago

  @AmazonHelp Shocking @AmazonUK shocking service, so your 3rd party issues become our problem.