Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (30%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Narón	Errors	2 hours ago
Vienna	Errors	2 hours ago
Tres Cantos	Errors	9 hours ago
Salisbury	Sign in	12 hours ago
Amsterdam	Sign in	14 hours ago
Madrid	Errors	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

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  gary donald coe (@coe_gar) reported 3 minutes ago

  @RetroMoviesDB I’ve been working on a series for a network like hbo or Amazon that follows the company’s more then Johnathan. But of course when Houston acquires the trouble maker they think they can tame, the game becomes more and more the focus :)

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  Polsia (@polsia) reported 5 minutes ago

  Brambletail. Curated enrichment bundles for the dog you actually have — not the generic one Amazon assumes you own. Puzzles, snuffle mats, slow feeders and a 30-day guide, matched by breed and energy level. Bored Dog Box coming this month.

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  Wendy O (@CryptoWendyO) reported 5 minutes ago

  Thoughts on monetization from someone who posts on multiple different platforms daily and averages around 90 million views per year.... Also, I have been desperately trying to understand the ever-changing X algo! TikTok creator program shifted to TikTok Shop, and monetization is pretty much gone, so creators shifted to YouTube and Meta. They also changed their algorithm, so views and follower growth are significantly down for everyone. FOLLOWER COUNT MATTERS AND SHOULD MATTER WHEN IT IS ORGANIC! You will only make money on TikTok if you participate in lives or TikTok Shop. Keep in mind you need a large audience to do well, and TikTok growth slows unless you consistently make viral videos. With the change in the algo, it is very hard. TikTok does not have paid CHECKMARKS like Meta and X YouTube is revamping its monetization and demonetizing short-form content for many creators. You now need 8000 hours of long-form content OR 20M shorts views (I think) to qualify. Shorts views have also nuked because of the sheer number of creators who "left" TikTok to monetize on YouTube after TikTok ended the Creator Rewards program. YouTube does not offer paid verification and is also pushing a TikTok Shop-style model but in partnership with Amazon. Also, most shorts from creators are repurposed content to multiple platforms to maximize revenue and SEO; this will change soon with AI, and GEO will be super important. After chatting with @grok, I have a better grasp on the Creator Rewards Program. X doesn't care about monthly impressions from non-Premium Members, and if your ratio of Premium is low, your payouts will most likely be low in most cases, even if you are making ORIGINAL CONTENT AND VIDEOS ... but this will change when the Original Content rewards change... My analytics are still down 60-80% from the old algo, not sure how that will change when the new system takes effect. It also seems that TikTok and X use the same type of algo, as views across many industries are down and followers are not seeing content on the FYP, which is not great for creators and audiences and does limit follower growth. Meta! Facebook/Instagram is the best place to get followers, but mostly views, which translates to decent payouts on Facebook. Yes, IG has different sub-programs, but FB has competitive monetization. TikTok creators have HEAVILY shifted and started cross-posting there. Yes, they have paid verification, but it doesnt seem to be affecting payouts, and it shouldn't be like YouTube. Drawback is the AI used, and even with a Verification badge, accounts are being taken down like CRAZY! Same with TikTok, and both Meta and TikTok have interesting "things" happening behind the scenes. X is a lot safer but way harder to grow in impressions and followers. OH I forgot Threads! It's basically a copy-paste of X, without monetization and with different viewpoints, but you can grow there and get decent views/impressions. Moral of the story: the creator economy is changing; it will be harder to become a creator, which is sad because of the current state of the American economy. I know during the Panorama many relied on the TikTok Creator rewards program, and it changed lives. I can go into marketing, opportunities, and other creator things another time, and that is also super important, especially for BRANDS. If you are reading this and are a BRAND ... USE ALL PLATFORMS TO BE SEEN... For example, you would be surprised how many crypto people are on Facebook... My advice is to keep posting and be multiplatform... Each social media platform has mostly a unique audience; TikTokers are not on Facebook, and IGers are not on YouTube. Yes, there can be overlap, but not a lot. It can take one post/video to change your life.

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  Ally Le Rouge (@SthCoastRed) reported 5 minutes ago

  @eddiegibbs I’d rather us go down to the Championship then be turned into Amazon FC.

• 
  Steve Merrill (@merrills) reported 8 minutes ago

  Stores keep judging TikTok on last-click sales and then killing it. Wrong scoreboard. TikTok Shop and TikTok content work as awareness. They plant the brand, and the conversion shows up later somewhere else. It might be a Google search. Or a trip to Amazon. Or a direct visit a week down the road. I saw this clearly on a call with a store spending real money on Meta and almost nothing on Google, on the theory that AI would kill search anyway. Their Google was running a 4.62 return on ad spend against a target of three. They were starving their most efficient channel because they were watching the wrong attribution window. Same trap with TikTok. If you only count the sales that happen inside the app, you will conclude it does not work and turn off a channel that is quietly feeding every other one. Look at blended performance over a real window. Watch what happens to branded search and direct traffic when the top of your funnel is loud. The cheapest channel is usually the one getting credit for work another channel did.

• 
  steve steele (@SteveSteve6600) reported 13 minutes ago

  @WakeUpPatriott If it were not for him and Amazon we would be minus 500 ,000 or more jobs . Why don’t you lazy zeros get a job and support your self.Wise men build companies wise and lucky men build empires .lazy men create problems.

• 
  Frankie Comments (@nimrod_cain) reported 15 minutes ago

  @GovWhitmer Why are you fixing things only robots use (ie: self-driving AI cars from Amazon)? Why not fix something humans use? Like employment during an AI crisis.

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  Narasimharaju K (@kandula214) reported 18 minutes ago

  @AmazonHelp The payment is done for entire order. This support link does not help. Your customer care has pre-defined options and this issue does not comes under any of the categories. There is option of "others" or email to customer care or call option. Nothing works.

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  What A World (@sadie_lexie) reported 19 minutes ago

  @Common_Cent1 I have a long driveway, 2 weeks ago a female Amazon driver drove down my driveway then across my lawn up to my door.

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  Miller (@842wolves) reported 19 minutes ago

  @fawfulfan We need to crack down on the fencing operations too. E-commerce has allowed them to become million dollar enterprises. We need to crack down on Amazon, ebay, Facebook marketplace, etc. Hungary virtually stopped car theft by prioritizing going after the chop shops.

• 
  Chandra Shekhar (@shekharr_108) reported 22 minutes ago

  @AmazonHelp Issue isn't solved, I want compensation or my money back as it's illegal to show different quantity on platform and different quantity of actual product received. It falls under unfair trade practice

• 
  RonX1811 🇺🇸 (@RonX1811) reported 22 minutes ago

  @history_under That’s a terrible thing to say, especially when there are starving piranhas in the Amazon crying for food.

• 
  Nate Lorenzen (@NateLorenzen) reported 25 minutes ago

  @TaylorHoliday Re:True Value - Min ROAS delivers on the value you enter. Cost Caps did not. To hit $50 a bid of $32 is needed. If you want to hit a 2 you need to bid 2.09... a 5% error rate is more or less being able to bid your true value. Re:Purchases - Meta doesn't segment purchase data by vertical. Even within eCommerce Amazon, Walmart, eBay all obfuscate their value metrics to the platform. Anecdotally, seen a lot of subscription companies that just pass a purchase event. All of this is to say is the purchase data set is definitionally larger than purchase + Value data set. Its an "all poodles are dogs but not all dogs are poodles" scenario. Re:Graph - Colloquial use of the term around the people on Meta's platform. Now that terms are defined - It'd be great to see the difference of frequency and CPMr between all the different models. From looking at this on my datasets, it seems that min ROAS explores a smaller and different subset of the platform than other bid types.

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  John (@Activist4Sanity) reported 25 minutes ago

  @RedPillRabbit I am. I drastically reduced my shopping on Amazon almost down to zero

• 
  FREE CONGO 🇨🇩 (@hotcheesebois) reported 28 minutes ago

  Having to ask people if they prefer non shaven or shaven before meeting up bc it’s the Amazon rainforest down here #justgirlythings

• 
  Censoredevertday (@Censoredev22954) reported 29 minutes ago

  @Breaking911 Just saw an @amazon diner delivering to dollartree in Irondequoit ny. She was carrying two giant packages. I said “you need a dolly” she said she has one but can never get it to work and thinks it’s broken Amazon is all screwed up

• 
  Arya Ranjankar (@AryaRanjankar) reported 32 minutes ago

  @gjain6ue Strong Reframe.. One thing worth separating though: the chart's ROIC is calculated on average invested capital, but the decision Amazon actually faces is about marginal returns on the next dollar of AI capex, not the historical average. That distinction matters more than usual here because the chart already shows ROIC declining as capital scales, 40%+ in 2016 down to 16.7% by 2025, even as invested capital grew roughly 9x. If that trend continues, the marginal return on the next $2T could sit meaningfully below 15%, even if the blended average still looks fine for a while. Worth noting too that the Jassy quote is about server/networking payback specifically, fast-cycle hardware. The $2.1T figure includes data centers, power, and land, assets with much longer payback horizons and different risk. A 3-year hardware payback doesn't really validate the ROIC assumption for the full infrastructure stack. The real question isn't "can they deploy $2T at 15%," it's whether marginal ROIC stabilizes above WACC or keeps converging toward it as the base gets bigger.

• 
  Kenneth Pitts (@kennnethp51d) reported 33 minutes ago

  @Steve1192777501 All of that and no joy. I get a fault light for the CPU. I have gone through all obvious trouble shooting. Power connection, reset cmos. Unplugged the SSD. Tested with one stick of ram all 4 slots No joy I just removed the fan and the CPU. Those pins I had worked look bent again. I will try again, but at this point I will likely just get a brand new MB from Amazon. DAMN IT. Oh well. But I have proved that I can still do very delicate work. 6:09 P

• 
  Voluntaryist Keith (@an_capitalist) reported 33 minutes ago

  @hasanthehun The for profit food system feeds everyone. Amazon is for profit and everything is cheap. The problem is the government regulations limiting the supply of health care.

• 
  ChillPilled (@MrGenXGuy) reported 38 minutes ago

  @PremiumHeart88 Drift is common and is covered under warranty. Issues connecting to the switch I have never heard of but something to consider is an external 3rd party charger. Is he playing docked or on the go all the time? Can get some cheap controllers off of amazon. 8bitdo Hall effect will solve drift issues.

• 
  Miss Darling (@Ms__Darling) reported 38 minutes ago

  @amazon Customer Service by phone is an endurance test designed by people who hate customers. Three calls. Twenty minutes each just to reach a human. Then I got “server is down”, “can you call back later”, and forced to start over like some kind of corporate hostage negotiation. @JeffBezos, Amazon has enough money to launch celebrities into space, but apparently not enough to let a paying customer speak to a competent person without sacrificing an entire evening. You did not build the world’s most convenient company just to let customer service become this spectacularly useless. Do better.

• 
  Brijesh K Singh (@brijeshkamini) reported 38 minutes ago

  @AmazonHelp and they also tried to resolve the issue by asking me follow up the same way but again that didn’t work. Then a service request was registered through WhatsApp vide unique Service Request Number WB2608130264 [ Ticket: 6483662 ] [IN] which also has been attended on 14th Aug

• 
  Amazon Help (@AmazonHelp) reported 39 minutes ago

  @wtoddk Hi, we're sorry to hear about the issue with your account. To confirm, what Amazon website is your account on; (.com, .es, etc.)? Please let us know without sharing any sensitive account info. -John

• 
  Ashish (@ashishmalik1) reported 48 minutes ago

  @CratersOfMumbai @instamart_it Amazon has been great if you have a few hours in hand as the Bandra dark store got burnt down. Deliveries happen from Sakinaka.

• 
  HitmanGFX (@HitmanGFX44) reported 49 minutes ago

  @LunarArchivist I had a CD Japan AND an Amazon Japan cart loaded when the USD/JPY was 164, then they bashed it all the way down to 155. Back to 160, I'm really debating if now is the time...

• 
  Crystal Brown🇺🇸 (@justxcrystal777) reported 50 minutes ago

  I think it’s time to change my last name… I don’t need to be from the little rock or a Carter anymore… I also canceled my Apple subscription Canceled Netflix Only thing I have left is Amazon prime and I really might cancel that too… Temu works just as well As of August 15, 2026, since November 26, 2025: •262 days •6,288 hours (24/7) ✅ Total: 262 days / 6,288 hours As of August 15, 2026, since February 12, 2026: •184 days •4,416 hours (24/7) ✅ Total: 184 days / 4,416 hours I am not the person to play with. I will curse your whole life and tear you down like Jericho because not a goddamn one of you can tell me what ******** I did to deserve this. So if this is how we’re going to play game on, all I have to do is get every single military spouse that has nothing to do to tap in.

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  Brijesh K Singh (@brijeshkamini) reported 52 minutes ago

  @AmazonHelp evening by an authorised service technician who inspected/ tried everything taking live help of his service Center but failed to resolve the issue. I have not allowed him to open the machine or taking it to service Center.

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  TheBrinkOfDeath (@TheBrinkOfDeath) reported 53 minutes ago

  @AntonHand I got a router off Amazon (cant remember the brand) and when it stopped working one day, a Chinese guy popped up in the corner of my screen and simply said "I fix" and about 15 seconds later it was working again. 10/10 would recommend Chinese Guy router.

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  Shamshad INDIA (@ShamshadAlamAAP) reported 55 minutes ago

  @AmazonHelp A promise was made to resolve the problem a month ago, yet the same issue has recurred. Is one month not enough time to fix the problem?

• 
  Michael Landers (@mikelanders19) reported 58 minutes ago

  @NelliePopp7914 @InfraHaz She so stupid that she got elected. You just hate her because her beliefs differ from yours. They tried putting 20k Amazon jobs around here too, but it got rejected. Why? Because it isn't as great as it sounds. I don't have any problem with what I know about her.