Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 21: Problems at Amazon
Amazon is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Louisville
|
Website Down | 2 hours ago |
|
Pagosa Springs
|
Sign in | 3 hours ago |
|
Philadelphia
|
Website Down | 6 hours ago |
 London
|
Errors | 10 hours ago |
|
Maryville
|
Sign in | 13 hours ago |
|
Nashville
|
Errors | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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mutatrum (@mutatrum) reportedIt would be a shame if any Amazon listings are taken down due to open source licence violations.
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al (@Bigal78990) reportedIts not even that amazon "monitors" the price. Bots do. And they inform various minimum advertised price policemen immediately when the price goes too low. That bot notifies him, he complains to the retailer until they fix it. The "hiding" is at his request. Its his job
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Keshav Solanki (@KeshavS56330651) reported@AmazonHelp The link is not working properly and I am still unable to contact support. Please help me with an alternative way.
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D (@NeoDK49) reported@AmazonHelp I did reported this on app. It has happened multiple times that delivery partner makes an excuse of petrol or vehicle issue and doesn’t deliver items. I have faed this alot of times before
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R. Lee (@RLee26866486692) reported@JamesUthmeierFL Sue Amazon AND all its co-conspirators under RICO for consumer fraud. Not just Amazon — go after Levi’s, Hanes, Allergan, Walmart, Target, Home Depot, Chewy, and every other brand and retailer that helped fix prices higher across the internet. The emails prove the conspiracy: Amazon flagged low prices, brands pressured rivals to raise them, and everyone played ball to protect margins at our expense. Punish the entire scheme.Disgorge all illicit profits. Impose treble damages. And personally charge the executives involved. Hold every bastard in this price-fixing ring accountable.
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कौशल मिश्रा (@Priyank81921797) reported@AmazonHelp Link is not working
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Boowho (@Boowhoooo) reported@dojphofficial @FTC if this is true Amazon should be shut down!
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Aishwarya Rao (@iaishwarya) reported@AmazonHelp please update me on the status of the concerns raised on 2 orders. I'm not using this link, every time I have to explain the issue to the agent and they don't reply.
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Baba Mama (@MrsNobodyUSA) reported@amazon has a shady driver problem in Chandler. Second order now that’s been “misdelivered” and has disappeared. The good old days may be over. Rehire Americans already. Ffs.
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Ryan • Web AI (@DontFearAI) reported@QuinnyPig @mweinbach Not a sweetener - Reporting at the time in 2024. "The cloud giant is asking Anthropic, which uses Amazon’s cloud services to train its AI, to use a large number of servers powered by chips developed by Amazon, this person said. The problem is that Anthropic prefers to use Amazon servers powered by Nvidia-designed AI chips."
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Lolo (@Lolo1357318) reported@AmazonBusiness @AmazonHelp @AmazonSellerUS Server-side bug “RES: -1” in your seller-verification flow is blocking my account reactivation. Your own error message confirms it’s logged on Amazon’s side. 4 support agents, 2 case IDs, zero resolution. 290 units in transit to FBA. Please escalate.
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SUMIT (@Sumit_psp) reported@cromaretail @SAshwini63833 I have been sent a broken new TV and on top of that they are not even giving me a replacement. It would have been better if we had shopped from Flipkart or Amazon. Friends, their service is very bad, do not shop from Croma.
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Johnny Mac (@johnnymc_11) reported@MadelnCanada Let @amazon take over. This garbage has to stop. Constantly whining, over paid and never get **** on time....like the rest of Canada its broken....Canadians need to start waking up. Garbage everywhere, crime everywhere, violence everywhere. We need change.
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Tommy Wilko (@mindenjoy) reported@DarkAgeMonk @Geiger_Capital Colombia has prospered under Petro's mercurial leadership, the only one with guevones (*****) large enough to stand up against the genocide in Gaza and shutting down drilling in the Colombian Amazon, the lungs and medecine cabinet to sustain life on the planet.
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Vaibhav Agarwal (@vaibhava365) reportedOrdered a bike light from @Amazon, received a defective product. When I tried to return it, I was denied due to KYC issues. Customer care says they can’t resend the KYC link, and I’m stuck in a loop with no solution. This is unacceptable. @ZafAmazon #ConsumerRights
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ᛖᛟᚱ Odinson (@EorOdinson) reported@MorlockP @amazon I had to stop using Amazon because I had a billing problem with my account, and every jeet I talked to about it would just lie instead of fixing it. I literally CAN'T order something and have it process. Wish I knew how they ****** up their DB.
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Moin Khan (@almoinexports) reported@AmazonHelp @AmazonHelp The chat link also doesn’t work. Multiple failed links and still no resolution. I won’t keep chasing broken links for a damaged, opened consumable product. Escalate this and confirm refund/replacement here or I proceed with a formal complaint.
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saurabh pareek (@imsaurabhpareek) reported@AmazonHelp First fix your ai it can't respond
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Crevia Cockpit (@CreviaCockpit) reported5/ 📉 SPX at 7,089.24, down 0.28%. NDX at 26,567.87, down 0.084%. Equity weakness is mild, not a breakdown, but it is directional. The tech sector rally headlined by Microsoft and Amazon mentioned in the top news is not showing up in the NDX number.
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egg (@egreghost) reported@Con78705 @NorthernerY Bezos couldn’t have founded Amazon without capital from his parents. This is repeated over and over again at a small scale with funding education, seeding businesses. Wealth begets technology and more wealth, and this is hindered by cutting down tall poppies.
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Accelero (@accelero_agency) reported4 things to do before #PrimeDay: → Pull your Category Listing Report → Fix your variation architecture → Map keywords to buyer intent (not just volume) → Resolve compliance flags Brands that do the groundwork don't have to outspend anyone. #AmazonFBA #Amazon
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rick coombe (@rickcoombe) reported@Nobody154093 @sanguine61981 Opinion on Meta and Amazon cutting thousands of jobs ? Are they in trouble ?
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Oakley (@Oakley294524) reported@Bubblebathgirl I never agree with AOC, but it’s a good idea. But every state has these areas! She is the one that stopped Amazon from moving into Brooklyn in the same type of area! Amazon would have brought NYC 50,000 jobs & needed tax money to the bankrupt city! Fix what’s broken first AOC!
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Faizan Ahmad (@realFaizanjmi) reported@AmazonHelp This is not a “support” issue anymore, it’s clear negligence. Stop redirecting me and take accountability. Either ensure delivery immediately or confirm cancellation so I can move to a reliable platform
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Aditya Anmane (@Adityaanmane) reported@AmazonHelp What kind of details you want. Kindly share the solution publicly how you are trying to compensate this issue and inconvenience caused to your customer.
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Kimberly (House of Labradors) (@Kimbo1439) reportedHalf dozen hours on phone with @amazon after fraud charges & still nobody will fix the problem! Do better @amazon !!
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#1 Elon Musk hater 🇺🇸 🦅‼️✝️ (@tyongmann) reported@Hornbeamwhether @comradenyan @Mintyforeva Still doesn’t change the fact that you guys are dying from the heat when all you need is a small 200 dollar ac unit off Amazon to stick in your window. Like you can be in denial all you want but you guys are dying from something you can fix individually yourselves. Also, hydrate.
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Peter Gikonyo (@Peter_n_Gikonyo) reported5/ 📉 SPX at 7,089.24, down 0.28%. NDX at 26,567.87, down 0.084%. Equity weakness is mild, not a breakdown, but it is directional. The tech sector rally headlined by Microsoft and Amazon mentioned in the top news is not showing up in the NDX number.
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.gch (@gch_06) reported@AmazonHelp Same loop again. Asking me to login and then redirect me to my orders. Just get over it and check your dm.
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Dean Swift (@shearer991) reported@TheLongInvest So $NVO down today on both the Amazon news and CVS news. Amazon news is a nothing burger, and the CVS news must be super positive for $HIMS and no effect on $NVO ?