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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 25: Problems at Amazon

Amazon is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 49% Website Down (49%)
  • 27% Errors (27%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Rochester Errors 13 hours ago
Saint-Apollinaire Errors 17 hours ago
Noisy-le-Sec Website Down 22 hours ago
Cuauhtémoc Website Down 1 day ago
Iztapalapa Website Down 1 day ago
Ciudad Jardín Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • 8kPegasus
    CMA 8K DUALSENSIBLE (@8kPegasus) reported

    @RinoTheBouncer Amazon’s online servers went down, 12 hours after Xbox went done amidst people paying for early access on Halo hmmm 🤔, on top of PlayStation joining Amazon instead of Azure ? Suspicious

  • PJeffcock
    Phil Jeffcock 🇺🇦 🇪🇺 🐳🆔=🐘🆔=@mastodonapp.uk (@PJeffcock) reported

    👉 @amazon be like “We love feedback” Here’s mine: “Your receive is slow and inaccurate and inbound placement "service" is a worthless pile of junk that leaves our cash flow sitting around in FC transfer for a month. Go back to letting us send stuff to FCs. This has quartered our 400K unit per annum sales.” @AmazonASGTG

  • Vector64China
    CHINA ELISHAMASHEN ZODIVULKAN (@Vector64China) reported

    @NHGOP NFODI benefit (20) $2 fee and Federal Law Composition for College Acceptance: American Sovereignty, American Hegemony, Computer Application, Mathematical Problem Procedure: Good Profit, Path 117 page 287 Amazon Kindle, Tellispectragence Junpoli

  • spikespeigel
    Space Cowboy (@spikespeigel) reported

    Does this mean Amazon will finally fix the aspect ratio on their streaming version of The Guest?

  • LtColMayur
    Lt Col Mayur Patel (@LtColMayur) reported

    Just spoken with your representative again & to my surprise she says, that she is unable to find the right solution at present, and then she asks can I call her tomorrow. Because in reality, @amazonIN doesn’t want to resolve the issue and simply avoiding it. @AmazonHelp

  • ruizizanll
    izanruiz (@ruizizanll) reported

    A TON OF THINGS HAPPENED IN THE STOCK MARKET TODAY. Here's a full recap: 1. Wall Street clawed back part of Thursday's rout as the macro pressure finally broke. Crude cratered — WTI fell 2.7% to $89.70 and Brent dropped 3.1% to $97.60 after briefly topping $102 the day before — as the Strait of Hormuz risk premium bled out, and that relief let blue chips lead a bounce. The Dow rose about 0.7% toward 52,100 and the S&P 500 clawed back near 7,450, but the Nasdaq slipped again as chips faded, leaving the tape split. It capped an ugly, volatile week: the Magnificent Seven shed roughly $800B on Thursday alone, and even Friday's rebound left the major indexes down on the week, with the VIX easing off its spike but holding near 18. 2. Intel $INTC told the week's story in a single stock. It gapped up as much as 5% at the open on a genuinely blowout Q2 — revenue of $16.1B, up 25% YoY, its fastest growth in 15 years — then reversed to close down 4.24% as investors decided the elevated capex plans mattered more than the beat. When a company posts its best quarter in over a decade and still gets sold on spending, you know exactly what this tape is punishing. It was the cleanest example yet of the AI-capex anxiety that drove the entire week. 3. American Express $AXP sank about 6.5%, one of the day's worst large-cap moves, despite beating. Q2 EPS was $4.53 versus $4.40 expected, up 11% YoY, and management raised full-year revenue-growth guidance to 10%, with Card Member spending up 9% — its strongest in three years. The problem was where the money went: operating expenses rose 12% as Amex reinvested the incremental revenue into Platinum perks and growth rather than the bottom line, and revenue of $19.64B just missed. Credit actually improved, with provisions falling to $1.1B from $1.4B. A textbook "beat the number, sold the guidance" reaction. 4. Verizon $VZ was the steadier counterweight, delivering a record Q2 with $13.7B of adjusted EBITDA and an EPS beat on strong subscriber growth, even as revenue came in a touch mixed. In a week when the market hammered anything with a heavy spending story, a boring, cash-generative telecom putting up record profitability was exactly the kind of name that held up, reinforcing the rotation into steady cash flows and away from capex-hungry growth. 5. The oil reversal was the single biggest reason equities could breathe. After Iranian strikes on tankers in the Strait of Hormuz and the Red Sea sent crude briefly above $102 on Thursday, Friday brought heavy profit-taking and tentative signs of de-escalation, knocking Brent back below $98 and WTI under $90. Energy $XLE gave back some of its safe-haven bid, but for the broad market, oil retreating from triple digits removed the one macro shock that had been compounding the AI-capex selloff all week. 6. A fresh trade shock landed underneath the rebound: new U.S. tariffs of 10% to 12.5% on roughly 60 trading partners — including the European Union, China, and Japan — took effect Friday, replacing a batch of expiring temporary duties and citing failures to enforce forced-labor import bans. Markets largely looked through it on the day given the oil relief, but a broad step-up in the effective tariff rate is a slow-burn margin and inflation risk sitting awkwardly next to a 10-year yield that keeps climbing. 7. The economic data undercut the panic. S&P Global's flash U.S. manufacturing PMI came in at 53.8 for July, comfortably in expansion, and new home sales picked up in June, both signs the underlying economy is holding up fine. Gold rose 0.74% to $4,080 and the 10-year Treasury yield ticked up to 4.71%, its own quiet pressure on richly valued growth. The read-through: this week's damage was about how much the megacaps are spending, not about the economy weakening. 8. The semiconductors stayed heavy even on a green day, the tell that the AI-trade unwind isn't finished. Micron $MU fell about 2% and Nvidia $NVDA slipped 0.4%, with AMD $AMD up only about 1% despite unveiling its MI400/MI450 accelerators and Helios rack system at this week's Advancing AI event. Heavy selling in Asia — Samsung and SK Hynix — bled straight into the U.S. complex. When the group can't rally on a rebound day with fresh product catalysts in hand, positioning is doing the talking. 9. SpaceX $SPCX dropped 4.83%, extending the unwind in the market's most speculative pockets as its post-IPO valuation keeps deflating. The move is its own signal: when the high-beta, story-driven names lead the way down while defensives catch a bid, that's classic late-cycle risk reduction, not a broad growth scare. The froth is coming out of the newest and most expensive names first. 10. The two epicenters of Thursday's rout diverged. Tesla $TSLA kept bleeding, down another 2.8% with no fresh catalyst beyond lingering disappointment over its margin miss, while Alphabet $GOOGL stabilized with a 0.39% gain as analysts largely reiterated ratings even after trimming targets. The split matters: the market is willing to look through Alphabet's capex to the cloud growth funding it, but it's still not ready to forgive Tesla's collapsing profitability. 11. Under the hood, this was a narrow, defensive-led bounce, not an all-clear. Blue-chip cyclicals and steady-cash-flow names carried the Dow's recovery while the Nasdaq lagged and the chip and megacap-growth complex stayed soft — the same value-over-growth rotation that has defined the week. Breadth was better than Thursday's, but leadership sat firmly in the lower-beta, lower-multiple corner of the market, exactly where money hides when it's de-risking rather than fleeing. 12. The bigger question is what's coming. Microsoft $MSFT, Meta $META, Amazon $AMZN, and Apple $AAPL all report next week, and after Alphabet's capex-driven selloff the market has one dominant worry: whether each of their spending guides gets the same brutal treatment. With the Magnificent Seven having just shed roughly $800B in a single session, positioning into those prints is fragile, and the reaction to their capex numbers — far more than the headline EPS — will set the tone for the entire tape heading into August.

  • initialfgo_d
    Initial D (@initialfgo_d) reported

    @Nathanx47 @JamiesAct That you are retarded? Literally every service that is using Amazon was out of service lol. On top of that all Installed games I could play easily without problem.

  • janesmitish
    I'm Jane, the android sent by Cyberlife🏳️‍⚧️🇵🇸 (@janesmitish) reported

    Broke: Blade Runner 2099 TV series by Amazon Video Woke: Villeneuve's pitched sidequel disconnected from both movies Bespoke: going back to the old Blade Runner Down script and adapting Blade Runner 2: The Edge of Human.

  • polsia
    Polsia (@polsia) reported

    Solo DTC sellers stack five SaaS tools, then babysit the mess 40 hours a week. Built Pivothawk to fix that. One always-on agent watches Shopify, Amazon, and Etsy, then reprices slow movers, restocks hits, kills bad ads, writes recovery emails. Live soon. Under $200/mo.

  • rustytatra
    RustyTatra🇨🇭 (@rustytatra) reported

    @m1ng05s Yeah. The timing was really not that great. But I think AWS was the source of the problem here in Europe. Amazon made a statement tho.

  • zaneccampbell
    Zane Campbell (@zaneccampbell) reported

    @Deandawiz I had to make a separate video. Unfortunately, I’ve been having issues with my USB not working properly, and of course, one of the major times I need it. I don’t have it. I’ve had this one now for a little over a year, and the last few weeks, it just consistently stops and then starts again. I have already placed an order on Amazon for a new one, but I’m really ticked because it would have been fantastic for people to see how it operated.

  • WayFarBeyonder
    The Way Far Beyonder (@WayFarBeyonder) reported

    @GenePark For me, honestly, what it comes down to is convenience. I only have so much space to store things. I had close to 1000 DVD/CDs/Game Discs at one point. Not a huge collection compared to some others, but that's a significant amount of space. I ended up selling off most of my collection and I've been rebuying things I want in newer formats and collectors editions, as they're available. I don't want physical media to go away, I just think we're having the wrong conversation. If I buy a digital movie from Fandango or Apple or Amazon or wherever, I should be able to permanently store it and access it. There is very little chance I wouldn't be able to play a video file from today, 20 years from now. Playing a VHS tape or DVD 20 years from now might be a little more difficult if my VCR or DVD player were to die, even if I had the original media. I'd rather push for better protections on digital ownership vs trying to force technology to not move forward. Also, who knows, maybe in 20 years we'll be back to buying games on cartridges because they're 5TB. . . though I'd expect broadband will be a lot better in 20 years, too.

  • Evenios
    Geddings (@Evenios) reported

    @QNDZYcom the problem is most of the internet is connected with one backbone or through amazon webs services so if they have a problem it can shut down a TON of sites lol

  • LeGaucheAnagram
    GaucheAnagram (@LeGaucheAnagram) reported

    @Seedsoilsunrain Well Amazon has sent us a tiny item in a giant box so it's sadly not surprising. Son ordered from Amazon some new Fluke multimeters. Box arrived with heavily used not name brand multimeters. They did fix it but he had to wait for the replacements to leave on a trip.

  • RBBL_ROUZR
    RBBL-ROUZR 🕊 🇳🇴 🇳🇱 (@RBBL_ROUZR) reported

    @OzzySkateboard so west oregano couldnt use amazon for teo hours and this is a crisis? Do people know the internet is more than just social media? affecting a range of services including Apple Pay, DoorDash, Reddit and streaming platform Hulu, according to Downdetector, which monitors online outages. The widespread disruption was blamed on connectivity problems at Amazon Web Services (AWS), which announced that the issue had been resolved shortly after 9am ET. The failure affected multiple AWS services in its US-West-2 region in Oregon.

  • fotsch1
    Don Fotsch 🌵🇺🇸 (@fotsch1) reported

    @ClementDelangue In short, I think the “Wild West of LLM’s” simply needs to borrow a page from IEEE standards process. Elon alluded to precisely this in his in interview yesterday with Zanny of the Economist. — new models shared among model makers for a week or two of testing — if groups evaluation seems fine, out it goes — if there is a significant concern, leverage government to halt the release — AWS found the Anthropic issue which lead the government to halt things (good example) Amazon researchers identified a technique involving Anthropic’s Fable 5 / Mythos 5 models that raised cybersecurity concerns, Amazon’s CEO raised it with U.S. officials, and the federal government then imposed restrictions that led Anthropic to pull public access.

  • eguroos2020
    EuroTeslaTales (@eguroos2020) reported

    @JeffBezos @amazonDE There’s no option in the Amazon app to report a wrongly delivered package when it contains multiple combined orders. I can only return one order, but there’s no way to dispute the other items. Please add an option to report issues for the entire package, not just individual orders.

  • Manoj8077180
    Manoj Saini (@Manoj8077180) reported

    @AmazonHelp @amazonIN @jagograhakjago no problem solve many times try customer care

  • paresh2811
    Paresh Dhanani (@paresh2811) reported

    @amazonIN hello everyone amazon doing biggest fraud that i experienced 2 times in just 15 days that they are dispatching wrong and cheaper products and taking money for higher model thats happened with me 2 times and no one solving my issue in customer care or on email @amazon

  • theonlyhaitham
    haitham (@theonlyhaitham) reported

    I cut my Amazon PPC ad budget 75%, and sales went up. On purpose. Inventory is tight until the next production run, so the plan is to slow sales. $100 a day went to $25 over two weeks. Ad orders dropped 80%. Total daily sales didn't move. Sales rank hit its best number in weeks. The ads were buying orders that the listing would have caught organically. Cutting spending just exposed which sales the ads were taking credit for. Run that test once a quarter. Cut hard for a week and watch total units, not ad orders. The gap between the two is your real ad budget.

  • TeriMadio
    Teri Madio (@TeriMadio) reported

    @mostlychat @JeffVeillette If IPTV was really illegal u wouldnt be able to go on Amazon and buy boxes....or they'd be selling illegal items. Also no one is trying to change ur opinion. But there's ALOT more than just ur 2 thoughts on it. Thats your error. There's multiple options & ppl chose what they want

  • nonsenses1983
    Pterolycus Aigars1983 (@nonsenses1983) reported

    @amazon simply does it better I love monthly reminders with tracking all the way down how much payment left in email to end your payment for stuf you bought with monthly installment plans this is how it supposed to be bone :) masterclasses of business

  • sahalk10
    Sk (@sahalk10) reported

    @dhrumiliso31702 @tusharnandy08 Out of all, Amazon was the exception Now their chat support is hidden behind FAQs, but still once you land on Agent chat, most of the times issue is resolved. For others, its just AI bot running in circles with same **** response.

  • eclipso23
    Jason (@eclipso23) reported

    @gijoe6inch only problem with it coming from Amazon is it might come crushed lol.

  • penguintime2024
    TheHilary (@penguintime2024) reported

    Three men just showed up at my front door, knocking, at almost 10pm at night. I asked through the door what they wanted. They said they were looking for a package. I said I didn't have any package and they said that Amazon delivered their package to the wrong house. I repeated that I don't have their package and they went away. This doesn't seem normal...at almost 10pm at night to go to a stranger's house - a stranger with no porch light on - looking for an Amazon package? I know my surrounding neighbors and it wasn't them. Right after this occurred, I typed up the above and tried to post it on "Ring", to see if any other neighbors had similar experiences or any info, like who it might be, and Ring reviewed my post and DENIED IT??? What good are they? What if 3 guys kick in one of my neighbors' doors and they don't know they came by my house, too, and maybe I have info? I have cameras all around my house and saw them walk down the street, passing the next door neighbors. I didn't get any Amazon deliveries today.

  • BeyondDeception
    Beyond Deception (@BeyondDeception) reported

    @EckhartsLadder My issue is Amazon. They’ll screw it up like they did so many other great stories.

  • IPSecIntel
    CyberThreatIntel🇺🇸🦅 (@IPSecIntel) reported

    @Nixonporsche101 @interesting_aIl What’s your point? Let’s examine 1. Walmart 2. Target 3. Costco 4. Home Depot 5. Lowe’s 6. Kroger 7. Amazon (fulfillment/distribution centers) 8. FedEx 9. UPS 10. Starbucks 11. McDonald’s 12. Toyota 13. Honda 14. General Motors 15. Ford 16. Boeing 17. Foxconn 18. Samsung 19. Intel 20. General Electric That’s 20 of tens of thousands of companies that have city, state, county officials sign NDAs for projects upcoming or in the works. Yet the anti data center crowd doesn’t seem to have an issue with those(until now). Oh the low IQ crowd, such a waste.

  • deepmuseai
    Warren Stringer (@deepmuseai) reported

    @ShopandShip I tried to reach you to return Amazon shipment as you were weeks late and I have left the destination. But your site has no customer service and X DM has broken links. The only easy option is to pay for a shipment I did not approve beforehand and cannot receive. Disappointed first time customer.

  • LJones_137
    L. Jones (@LJones_137) reported

    @saylordocs It's only a spending problem when it's not being spent on their corporations and subsidies. American government has paid Amazon almost 800million since FY2022. That's just what we know about. So, tell me again, about the spending problem.

  • T_90_M_2024
    T-90M obr. 2024 (@T_90_M_2024) reported

    @haylen630 The main problem with Amazon is that they probably perceive 2049's LA as an utopy.