Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/14/2026 15:35

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesColumbus Website Down
United StatesMifflintown Errors
United StatesDenver Website Down
FranceOzoir-la-Ferrière Errors
MexicoTijuana Website Down
FranceParis Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LibreEquity flowcharts are still code (@LibreEquity) reported

    You know what would fix all our problems? Universal basic Amazon gift cards.

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.55 ms (0.21 ms jitter) Download: 2528.65 Mbps (data used: 3.0 GB ) Upload: 3193.82 Mbps (data used: 3.6 GB ) Packet Loss: 0.0% Date: 2022-07-17 14:30:51 (JST)

  • KaseyClary1 Kasey Clary 🌱 (@KaseyClary1) reported

    @thefurlinator With all the geniuses working on product teams at Amazon I’m floored by how terrible they are with design

  • tajeshwar2 Tajeshwar (@tajeshwar2) reported

    @msisodia Sir, please look into it, serious issue, Amazon hires Interns( 6 months) from Engg. Colleges, in last year/semester, of the Batches, After internship ends, students (some) are not given Full Time Employment offer, now these students have nothing in their hand,,,

  • schlocketeer The Schlocketeer (@schlocketeer) reported

    For instance, if you subscribe to Shudder through Prime, you're missing out on their live channels (and therefore any live events like Joe Bob, Fango Awards, Elvira, etc.) Amazon is also slow to add Shudder's new content, often uploading things days late. Smaller selection too!

  • Moncitou Moncitou Dutton (@Moncitou) reported

    @thefurlinator Amazon Prime's interface is TERRIBLE, true, but the glitches on HBO Mac are HORRIBLE!!! 😭

  • K_N_Ife Dan It Cuts...Like (@K_N_Ife) reported

    @Kierryk345 @midnightaugmoon When you go on Amazon it’s just going to be her doing the slow turn. 😩

  • thechodingjeu ii⁷ (@thechodingjeu) reported

    @PleaseS46364446 Maybe try a new site to send them kpop merch since amaz0n has such an expensive shipping and they dont even provide with tracking number to international places, but for now try to contact for help amazon so they can do something about your problem

  • Ashu7835 Ashu Kumar (@Ashu7835) reported

    @AmazonHelp In my mobile i have many times click on this link but that link is showing a error message

  • Danish26D Mohd Danish (@Danish26D) reported

    @AmazonHelp I dont have any issue in sharing my details. Also I did not receive any email till time.

  • shyguy19977 Shy Gurl (@shyguy19977) reported

    @thefurlinator Amazon Prime Video is terrible. the layout is ugly. You’re right.

  • M_P_naveen_24 M.P.Naveen (@M_P_naveen_24) reported

    @AmazonHelp I shared order id - just to let you know what sort of trouble you caused. And after keeping waiting for more than 2 weeks - how you denied resolution by stating stupid rules and You didn't evening care to notify me resolution - untill I enquired again.

  • Gauravm00470760 Gaurav Kumar Mishra (@Gauravm00470760) reported

    @AmazonHelp Actually my prime video not working since 1 year I have tried many time your customer support but thy are nit able to solve my issue .bcz I have change my no that's why...i'm using jio postpaid they provide my scheme for enjoy prime video but unfortunately i'm not able to use.

  • N_AllHonesty In My Opinion (@N_AllHonesty) reported

    @ChaseMit @thefurlinator Do yourself a favor and get the AMC+ app to use instead of the Amazon prime channel. The prime channel consistently has that same issue with several of their shows. It is completely frustrating.

  • SANJU065412 SANJU GAMING (@SANJU065412) reported

    @AmazonHelp @amazonIN why u will ot deliver my order what the issue how many times u will reshedule it and delay the order do you have sense

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.53 ms (0.19 ms jitter) Download: 2765.62 Mbps (data used: 2.7 GB ) Upload: 2983.77 Mbps (data used: 1.8 GB ) Packet Loss: 0.0% Date: 2022-07-17 14:45:48 (JST)

  • spatel8989 Sunny Patel (@spatel8989) reported

    @AmazonHelp @amazonIN @amazon : The delivery agent is telling me that I dont have your product and I am not going to deliver the product. I have to gift it to someone and I missed it because of amazon. Contacted amazon customer care too but issue not resolved and still not received product.

  • mishvi90 vipin mishra (@mishvi90) reported

    @amazonIN Can you please help me with the grievance email ID of Amazon India. This is in regard to the recent issues faced in context to the orders and with your customer service.@AmazonHelp

  • dddharmeshkb DHARMESH (@dddharmeshkb) reported

    @AmazonHelp You people are sending same massages from last 4 days. No one of you interested to solve the issue. No one here, not on mail, not in customer care. It seems you are enjoying by cheating us. This product was a gift. I want my replacement, An apology from you all. And harrasment ??

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.44 ms (0.20 ms jitter) Download: 2623.98 Mbps (data used: 2.2 GB ) Upload: 3039.39 Mbps (data used: 1.5 GB ) Packet Loss: 0.0% Date: 2022-07-17 15:30:48 (JST)

  • M_P_naveen_24 M.P.Naveen (@M_P_naveen_24) reported

    @AmazonHelp @amazonIN Pathetic customer support. Faced a issue with order id # 404-4742599-2789129. Less useful, unwanted offer unlocked - supposed to unlock a Amazon launch pad but it didn't. After 10 days wait - u r support teams can't help. Pathetic

  • michielhoefsmit Michiel Hoefsmit (@michielhoefsmit) reported from Madrid, Comunidad de Madrid

    @AmazonHelp I can. But only if you have a solution and not going to ask me to do all the things I already done. Plus I have already an outstanding issue about Echo Show, showing pictures it shouldn’t. Can I speak with a technical department?

  • KusHeart OP Singh (@KusHeart) reported

    @AmazonHelp Dear Team, my issue has been attended. I hope team will consider the problem customer may face at the ground level. Thanks again for looking into my issues.

  • JayaramaSane Sane Jayarama Chandra (@JayaramaSane) reported

    @SamsungIndia Hi i bought mobile Samsung M31S from Amazon on Aug 2020. I have submitted the mobile with in warranty period ( job id: (4324696087). and they said it's software issue. Later same issue got repeated.Please help to resolve my issue.

  • prateek301981 Prateek Pant (@prateek301981) reported

    @AmazonHelp Fine then, my issue is that I ordered a cupboard from Amazon and i did receive, however the door handles were not available in the packaging, so i contacted your customer service and they said we can't send just the door handles, instead we will pick the pick the item and refund

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @AmazonHelp You good for nothing! Didn’t you read this my tweet properly? This is a problem with your system. It happened recently and your cs had to re-input my bank details! It’s not a problem with my bank but your internal system! My bank said you are providing your merchant is

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.52 ms (0.68 ms jitter) Download: 2595.64 Mbps (data used: 3.7 GB ) Upload: 2738.21 Mbps (data used: 3.8 GB ) Packet Loss: 0.0% Date: 2022-07-17 15:00:52 (JST)

  • tari_anarion_EN Tári Anárion - Official (@tari_anarion_EN) reported

    @Amazon issues have been solved and we now have access back to our library and reports on Tári Anárion 🙏

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.56 ms (0.55 ms jitter) Download: 2609.28 Mbps (data used: 1.7 GB ) Upload: 2942.86 Mbps (data used: 2.4 GB ) Packet Loss: 0.0% Date: 2022-07-17 15:45:40 (JST)

  • spatel8989 Sunny Patel (@spatel8989) reported

    @AmazonHelp @amazon @amazonIN : This is not for the 1st time, these issues are repeating again and again and so many times informed to customer care also. This time I am going for legal action with all the evidence. My order No: 402-6473662-1592333. Rest you can check.