Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Amazon
Amazon is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 3 hours ago |
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Website Down | 5 hours ago |
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Website Down | 5 hours ago |
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Errors | 7 hours ago |
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Website Down | 12 hours ago |
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Website Down | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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The Way of Jerz (@TheJerzWay) reportedIf you are making serious money online as an entrepreneur, freelancer, Amazon seller, Shopify owner, TikTok Shop seller, or digital business owner, this is the part nobody warned you about. As your business grows, your biggest challenge is no longer finding your next customer. It is protecting what you have already built. A European founder came to me running an e-commerce business doing over $1.2 million per month. From the outside, it looked like success. Behind the scenes, the structure was dangerous. Dual-member US LLC. Home-country tax residency problems. An accountant pushing them into a C-Corp, because that is how his business model works. Their business was global. Their structure was still trapping them inside multiple tax systems. We rebuilt it from the ground up. The problem was never that they made too much money. It was that the government had too many ways to reach it. Watch the breakdown below 👇
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Sean Thompson (@Simply_Sean43) reported@Texas70WB @BZZROfficial @Rangers I have YouTubeTV. It was perfect on Victory Plus for me I never had any issues with it. I can’t find a BZZR app for my Amazon Firestick. Oh well I didn’t want to watch the Rangers anyway.
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Max (@bkjoe100) reported@RedLReviews @AeonPeneko Re cast em both then. Shut down production. Amazon can eat it
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Yogin Bhargava (@10xRewards) reportedHSBC TravelOne excludes utilities and insurance from earning. Most holders just eat that loss. Routing fix: buy Amazon Pay vouchers on the card, pay utilities and insurance from the balance. What are your go-to ways to load Amazon Pay vouchers?
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notsofast100 (@jamesmi98842928) reported@LibOrNormal Strike one: Absolutely out of line @Amazon. Teach your employees some manners for crying out loud. Strike two: at Amazon, the employee can’t speak English! Fix this.
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CanEHdian (@can_hdian) reported@BowTiedBroke We sold our Amazon business for this reason. You get in the buy box and tons of sales come through, then your account gets locked down for all kinds of BS reasons that scammers make up. Impossible to deal with a person at Amazon, always nonsense “tickets” that go nowhere. Pictures I took for ads (in my own house) got used by phony sellers trying to claim infringement and steal the brand. Our other businesses are much more lucrative and much less (although not totally) susceptible to scammers.
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Endie (@The_Endie) reportedNot only that, he created his own problems and rubbed Malaysia the wrong way with his tech zionism cult etc, and then had the cheek to rope in other legit, long term Malaysian tech partners like Google, Amazon, Apple & Microsoft, so they can blackmail Malaysia together. Bastard.
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Phil1Up Collects 🪙🍄 (@Phil1UpCollects) reportedMake your joke but when other online stores like Walmart Target Best Buy Amazon start doing this then you won't be laughing. You'll be crying as you're nickeled and dimed just to shop online at every store. When it becomes a serious problem it'll be too late. Best to end it NOW!
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Yvette (@Yvette0531) reported@Mynamis_Private @LibOrNormal You're the ******* and a miserable one too. There are more bigger problems in life than an Amazon driver using the toilet rental. Some if us don't have a bug up our ***
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Libertarian Mama 🔔 (@LibertarianMama) reported@TheOtherMassie Amazon keeps sending me these enormous boxes with like one item in them. I just had to break down about seven of them. Then sometimes they just cram everything in as tight as possible
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Raye (@arayyye) reportedOn $NFLX: $NFLX remains a cautious bull for me. The underlying business is still financially strong: Q2 revenue grew 13.4% year over year to $12.56 billion, operating margin reached 33.4%, and management still expects roughly $3 billion in advertising revenue this year. Netflix also expects operating income to grow more than 20% in 2026. The company is not broken, but the growth profile is clearly maturing, with Q3 revenue growth projected to slow to 11.7%. Netflix may now be entering a phase where it can continue growing revenue and profit even with slower customer growth. Price increases, advertising, paid sharing and improved monetization can raise revenue per member, while content amortization grows more slowly in the second half. That could preserve high margins even if some price-sensitive customers leave. The danger is that this strategy gradually transforms Netflix from a growth platform into a mature media company dependent on pricing and cost discipline. Competition makes that transition more difficult. Disney has globally recognized franchises, theatrical distribution, sports and physical experiences that reinforce its streaming platform. Prime Video is supported by the broader Prime bundle and Amazon’s commerce-driven advertising system, while Apple continues building a smaller but increasingly credible catalogue of premium originals and live sports. Amazon says its ad-supported entertainment ecosystem now reaches more than 300 million US consumers, while Prime Video’s ad-supported customers are watching 17% more hours than a year ago. These companies do not need to replace Netflix completely. They only need to take a larger share of household attention and reduce how much pricing power Netflix can exercise. My concern as an actual Netflix user is more qualitative. Netflix does not necessarily lack content; it increasingly feels like it has too much content designed as inventory. Many ideas that could have worked as focused two-hour films are stretched into six- or eight-episode series. It feels like pure product-management thinking: more episodes, longer runtimes and more opportunities to keep the user inside the application. That approach can maximize measurable engagement while reducing creative density. Management correctly argues that not every viewing hour has equal value and that quality, variety and quantity all matter. Yet my experience still feels optimized for quantity. I can scroll through hundreds of titles without finding something genuinely unique, while competitors increasingly offer fewer but more recognizable franchises or prestige productions. A platform can generate more total viewing hours while producing fewer titles that audiences remember several years later. Netflix reported that viewing hours increased only 2% during the first half of 2026 despite continued membership, pricing and advertising growth. The company will also reduce its detailed viewing-hours report from twice annually to once annually beginning in 2027. This does not prove that engagement is deteriorating, but it makes engagement quality increasingly important to watch as financial growth becomes more dependent on monetization. The market reacted cautiously to the latest outlook, sending the shares down around 8% after earnings. I would therefore remain bullish, but I would not chase the stock. A lower share price could create an attractive accumulation opportunity because Netflix still owns the strongest global streaming distribution network, a powerful recommendation system and a proven ability to monetize audiences. However, a cheaper stock does not automatically solve the product problem. The long-term bull case requires Netflix to create something bigger than another large content slate: a major franchise ecosystem, a genuinely differentiated live-entertainment business, a successful creator platform, or another habitual entertainment format. That is possible, but it will be difficult. Netflix is already expanding into live sports, video podcasts, creators, advertising and cloud games, yet every one of those categories contains deeply entrenched competitors. Until one of those initiatives becomes a meaningful new growth engine, I see $NFLX as a strong business facing a harder stock setup: high margins and solid cash generation, but slowing growth, rising competition and a content experience that increasingly feels optimized rather than inspired.
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Ka Ris (@ctr477) reported@dodgersjordan @shannonrwatts Yes. I will burn down the Amazon rain forest until the Palestinians and Israelis reach peace on terms that I dictate. That will show them.
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Zafir (@Zafir88538734) reported@bauminater @amazon I have the same issue with @amazon . The instructions are specific to say hand the item to an employee. Who drops off a package in front of a business after 9 PM. Even without instructions that just doesn’t make sense
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AJEET KUMAR (@AJEETKU85025940) reported@amazonIN Order #408-4395539-5009917 has been marked as delivered, but I have not received the package. Please investigate this issue and arrange either the actual delivery or an immediate resolution. #Amazon
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JayFeezy (@JayFeezy) reportedYou heard it from me first before the big accounts steal it. //// Amazon just nerfed one of the most important parts of online shopping: Reviews. Want to read more? You now have to request access, wait days for approval, and Amazon can still deny you. The entire point of reviews is transparency. If real customer opinions need permission to read... that's a problem. What possible reason is there to hide them? Am I missing something?
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C (@nomadkol) reportedTerrible experience with @Crompton. I live in a metro city and waited 5 days for an installation technician who never showed up. Had to return the product. Feeling sorry for wasting resources of @Amazon. Absolutely pathetic brand with even worse customer service.
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Archana Keshri (@archanakeshri05) reported@JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.
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Cory Arcangel (@cory_arcangel) reportedamazon checkout flow web design giving me CSS loading error energy (not in a good way)
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Kulkarni S (@KulkarniK9668) reported@Svepea @amazonIN @amazon I face this issue with Big Basket , Amazon Now works far better in my area It looks area specific issues with specific platforms
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Daily HUBRANX Official (@dailyhubranx) reportedGameStop has closed over 5,000 stores globally over the past decade alone. At its peak, the retailer operated more than 7,500 locations worldwide, but massive shifts to digital game downloads and e-commerce forced a rapid shrinking of its physical footprint. The numbers are not skewed. People are just not leaving the house to buy games anymore. Sure a $10 physical Triple A game looks nice on Amazon and second hand market. Now ask yourself why are these physical discs are so cheap? They're leftovers. And some of these shots are carefully selected. They're also already on Gamepass and PS5 Plus. Watching GameStop and other retailers, closing tens of thousands brick and mortar stores over the past decade proves a very important point. Remember the 360 and PS3 era? I remember. I remember mofos camping out with tents in front of a game stop for a Halo or CoD game. It was an awesome era... Almost 2 decades ago. The numbers are not skewed. People stop going out to buy physical games at launch. Just like they stopped going out to buy a new music album or a DVD at blockbuster. Of course there are still people that go out of their way to buy a music album or a Blu ray movie. But where are the billions? Spotify, Netflix, streaming services. It's a sad thing to admit but most gamers are addicted to ps plus, gamepass and even gamepass on PC. It's just so damn convenient to have them even when we don't take advantage if the service every month. I also see these comparison screenshots with a physical game on Amazon vs a digital game price differences. They are not wrong. Those shots are not fake. But let's not pretend Xbox store and PS store doesn't have mega deals every month on games. Steam has awesome deals too. And there are website that sell digital codes for PS5, Xbox and Steam for stupid prices... Like as low $3 for a triple A game. I'm not gonna quote the websites as I'm not doing free sponsor spots, but a simple google search will take you to where u wanna be. I'm not defending the death of physical games. And I'm not defending Sony for a second for their decision. I think it's really sad what's happening to the die hard physical gamers collector. But hey... The numbers are not skewed... The data shows it..... The trail of money shows it. Physical stores literally shutting down year over year. GameStop has been pivoting for the past 8 years or so to selling more gaming merch and collectibles rather than selling physical games. Those shelves became smaller and smaller every year. That's why they made a statement saying " Sony ending physical games production doesn't affect us at all".. ofc it doesn't affect them... Nobody goes to games stop to buy physical games. C'mon... We used to have massive long shelves, sometimes multiple rows of just Xbox , PlayStation, Nintendo physical games in various supermarkets and malls. those shelves have shrunk to microscope levels year over year.
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mustechsolutions (@coolmutesco) reported@pepple_miracle We many with this issue. My own problem is that my Amazon name is two but my pioneer name come be three. Pioneer use my bvn for three names even when I filled initial name and last name. I am afraid of adding it to Amazon to avoid issue
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Tayo🌞 (@tayosansan) reported@PokemonDealsTCG Amazon just prepared my 2 Pitch Black booster bundles for shipping They didn't do the preorder price guarantee and kept it at $60. I canceled them. They did this before with the First Partner Illustration series 2 and I paid $60 for that. No one else is having this problem?
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portsteve (@portsteve) reported@LibOrNormal Something tells me that her future Amazon deliveries may arrive with issues. JK, unlike her, most people are decent human beings.
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Todd Johnson (@RelyOnTodd) reported@AmazonHelp DM me. And please fix this so Jeff can fill his yacht with gas
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Michael (@CyanideBlizzard) reported@Tha__PROdeuca That's even more heartbreaking knowing it was a gift. This is all just blowing my mind, because any issues I've ever had? I only got the most professional of assistance. Even when buying from offshoots on Amazon where they were getting rid of clearanced items. That is unreal.
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the gerogerigegegillian (@gfaunaa) reported@budgjori they should be mowing down their forests to build data centers and amazon fulfillment centers like us instead
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Neo (@Jehoseph) reportedAmazon fell over 90 percent in the dot com crash while its actual business grew every single quarter through the drawdown. The lesson survivors learned: price measures attention, value measures function, and the widest gaps between the two appear at maximum boredom. An asset ( ethereum:0xff20817765cb7f73d4bde2e66e067e58d11095c2 ) at all time lows while its network expands to 37 new countries under the strictest regulatory framework on earth is either a broken thesis or a mispriced one. The facts in this thread are how you decide which. I have made my decision with my own capital since 2021.
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Amol Mistry (@amolmistry) reported@AmazonHelp I already mentioned many times, I came here after 3 years, and already reported many issues but still 3 years long struggle taken everyone as granted and behaving as per their choices and no accountability not bothering to take any responsibility. Everything granted
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Dark Facts (@dark_facts91904) reported@LibOrNormal This is what happens when someone uses a porta-potty without permission at a private property. The Amazon driver saw it and used it, but the homeowner clearly wasn’t happy about it. These situations often come down to whether you see it as a basic human need or as someone taking advantage of private property.
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Rupert wilson (@Oxfordite) reported@AmazonHelp That's a stupid answer; I buy on eBay, from an unemployed young Columbian engineer 'in London', it arrives from Amazon, fulfilled by Diane Evans.. He later claims he has "a warehouse with Amazon", wants the error item 'returned' to him near the Costa del Crime in Spain. "Normal"?