Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Website Down	9 hours ago
Chicago	Sign in	11 hours ago
Rājkot	Errors	13 hours ago
Tijuana	Website Down	21 hours ago
Houston	Website Down	1 day ago
Toronto	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crokar (@Crokarthemighty) reported 7 seconds ago

  Amazon has really gone down hill lately. Pay for prime. Says 2 day shipping. 5 days later still no package. Tracking shows its been in my city for 3 days. @UPS is garbage.

• 
  NARAHARI TELLA (@PujithaTel8323) reported 3 minutes ago

  @AmazonHelp @amazonIN @amazonIN Even today I cancelled another item due to address issue, but still no refund tracking update. This is very concerning. Please resolve immediately

• 
  Sarath_Hariharan (@Darth_SH) reported 5 minutes ago

  @AmazonHelp You DO NOT understand MY concern. Instead of accessing MY a/c, could you not fix your UX UI so that people access CS more easily? Why do you make things hard hiding a basic digital shopping?

• 
  Blue (@blueshopping24) reported 7 minutes ago

  The trap 90% fall into: White-knuckling willpower at 9pm, tired, scrolling Amazon. The biology: your dopamine system has downregulated. The $47 purchase feels abstract. Pleasure feels immediate. Discipline doesn't fix a depleted prefrontal cortex. Environment does.

• 
  Linda Gillatt ✝ 🇬🇧 (@LCGillatt) reported 8 minutes ago

  @AmazonHelp @AmazonUK Hey Amazon, I have spent more time trying to sort out your delivery problem these past weeks than I've spent with my end of life oncologist - I get lie after lie and still no delivery of vital products. Looking a social media I am not alone in this!

• 
  Selena (@Selenabfog) reported 8 minutes ago

  @APompliano @ryancohen RC has always been about delighting customers and fixing broken supply chains, so bringing that energy to eBay could finally give Amazon some real pressure in the resale and collectibles space

• 
  Harsh (@Harsh_OneA) reported 14 minutes ago

  @AmazonHelp Link is not working I was busy so I did not see the until now. Pls reply back the same link

• 
  indian (@ERESHPurohit4) reported 18 minutes ago

  @AmazonHelp Waiting for kast 6 six still problem not solved

• 
  Prince (@PrinceSaurav007) reported 22 minutes ago

  @AmazonHelp @amazonIN NEVER EVER BUY ANY PRODUCT FROM THIS **** THE SERVICE HAS BECOME LITERALLY WORSE AND WORSE NOW THERE'S NO SUPPORT OF THESE ******** FOR ANY ISSUE..

• 
  ANKIT (@Q23thhWqPLg2ute) reported 23 minutes ago

  @AmazonHelp I already submitted my contact details through your form but still haven’t received any response. My return was picked up on 18 April and refund is still pending. This is getting delayed too much now. Please take this seriously and resolve my issue ASAP. @AmazonHelp

• 
  demoryne (@demoryne) reported 24 minutes ago

  @AmazonHelp How can you call it a resolution when you are clearly stating that the order (whichever was never delivered) is being claimed as delivered? Where are the proofs? There’s nothing that you have offered but bluntly denied investigation, clearly an integrity issue with the team

• 
  Aquib Khan (@AquibKhanv3) reported 25 minutes ago

  @AmazonHelp I want my refund plz solve my issue… I have called many times but customer care refuse to help me.they say sorry sir we cant help u. your specialty team also disconnect my call . I request you to check from starting from where the problem is start Order no is 408-8645854-6622736

• 
  Shameem (@sha12345meem) reported 27 minutes ago

  @AmazonHelp I received a damaged product from my recent order, and I’m unable to request a return or replacement as the option is not available. This is really frustrating. Please look into this issue and help me resolve it as soon as possible. @amazonIN @amazon

• 
  R²T-Raghav (@r2traghav) reported 28 minutes ago

  @AmazonHelp As I said I don't not have access to mail not sure what's the problem to respond as per previous thread basically the problem is with your app but Am struggling here

• 
  Kirk (hapncapn23) (@Kirk31614869) reported 28 minutes ago

  AMAZON PRIME. 1st Season 1st Episode. THE Patriot. Watch 1st 20min. and if you're not laughing out loud, I am Sorry. Your sense 9f humor is broken.

• 
  Raj Giri (@TheRajGiri) reported 29 minutes ago

  No. To get the kind of money deal they have now, the real options would be FOX (it would probably be for FS1 which is a big step down) , Amazon Prime and of course, Paramount

• 
  Sagacious Hillbilly (@1insearchofT) reported 31 minutes ago

  @otokyo__ I think you could order one from Amazon cheaper than your labor in trying to fix that thing.

• 
  TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported 36 minutes ago

  Today, I had valid complaints with @amazon and @DoorDash which, combined, resulted in $50 in refunds. I work 4 days a week (10+ hour days, I'm not a part-timer bum, sit down) which means I have 3 days off. I have similar issues every off-day. The difference is, today, I complained. Imagine if I did that every off day. That's almost $8000/yr. It's not about getting my money back, or I'd have been doing this for years. It's not about hurting the corporations, or I'd have been doing this for years. It's $8000 worth of food wasted every year. Just in what's being mishandeled for one person's orders. How many people have similar experiences? How sustainable is that? You'd think I'd stop ordering by now, but the reality is, at least as far as Amazon is concerned, some things I just can't get locally. As for DoorDash? Yeah, I'll only be ordering at work from now on. I work in a different city where the drivers actually do the job, instead of taking 42 minutes to deliver 3.3 miles away.

• 
  ANKIT (@Q23thhWqPLg2ute) reported 36 minutes ago

  Ordered 2x Ronnie Coleman Whey Protein from Amazon (Order ID: 402-9200195-8210749). Received 1 missing & 1 damaged item. First denied issue, then gave refund for 1 & created replacement for other—now @AmazonHelp @ConsumerHelp_ @amazonIN

• 
  えさん＠Okinawabase (@esansfirelife) reported 37 minutes ago

  I'm subscribed to Netflix and Amazon Prime, but I always get stuck in a rut trying to decide what to watch. Can't someone help me with this problem? lol

• 
  Shan (@shanjoie) reported 38 minutes ago

  @AmazonHelp @1ssve If you know how to calculate it, then it shouldn’t be a problem to disclose it correctly. Right?

• 
  Johnny N. (@Sole_Republican) reported 39 minutes ago

  Amazon WS is not about the sourcing method. If you’re new to Amazon, you probably heard so much about it, if not already experienced how bad Amazon customer service is for the buyer. You would experience the same with OA: cancelled orders, missing, damaged, and needing returns, wrong items, tracking issues, etc.… Running an OA business is not just running an Amazon business. You need to manage your “supplier” (since RA/OA people get so offended when I say retailer.) But any time you need to reach out to your “supplier,” it’s like dealing with Amazon you have to deal with a VA and a new person every time. Now at a low level this is easy, which is why gurus promote OA so much the barrier to entry is so low. However, realistically you are volunteering to handcuff your hands behind your back before you even start. Compared to WS, you don’t need to explain yourself any time there’s a problem. Submitting orders is faster, etc.… If you’ve only ever done OA and never tried WS and just think negatively base on what social media say. you’re hurting yourself more than helping. Anyway, wishing everyone the best of luck for the rest of the 2020s see y’all in 2030 and hope everyone is still selling.

• 
  Hassan Cole (@75_coleh) reported 42 minutes ago

  Job hunting in Paris has been one of the most humbling experiences of my professional life. Not because of rejection. Rejection is part of the process. But because of how candidates are treated along the way. From Danone to Coty, Amazon, and many others, the pattern was the same: no-shows to meetings they scheduled themselves, no response to emails and weeks of silence where a single email would have sufficed after seven stages of interviews for entry-level positions (if you know you know). These are not small startups figuring things out. These are global organisations with HR teams and resources, and not one of them could find the time to send a one-line message. Then came International Institute of Refrigeration, and this experience was particularly disappointing. I was invited to interview. I confirmed immediately. I waited for a meeting link that never arrived. I followed up multiple times. Silence. Until the day before the scheduled interview, when I had no choice but to escalate formally. During the process, due to their own administrative error, I was sent another candidate's personal details. A data breach caused entirely by their carelessness, information I had no business receiving. When I raised concerns about what had happened, I was told that my tone was inappropriate and that my behaviour did not reflect the professionalism and diplomatic skills required for the role. Read that again. I was ignored. My time was wasted. Another candidate’s information was sent to me in error. And when I raised concerns, the response focused on my reaction rather than the issues themselves. To every recruiter reading this: candidates are not a formality. We tailor applications, prepare thoroughly, rearrange schedules, and show up professionally. The least we deserve in return is communication, respect, and basic decency. Professionalism should go both ways.

• 
  Untouchable_$lut (@BardiCardiDuh) reported 46 minutes ago

  @QCWorldwide So I guess anyone who shops on Amazon is also maga? Are you slow ? Get A JOB

• 
  Dak Nakamoto (@daknakamoto) reported 50 minutes ago

  Bull Case: $KEEL and the AI Infrastructure Bottleneck Everyone is focused on GPUs. They’re missing the real constraint: Power and data center capacity. ⸻ The largest hyperscalers — Amazon, Microsoft, Meta, and Alphabet — are projected to spend roughly: $635B to $725B in AI-related capex in 2026 Of that: ~70–75% is going directly into infrastructure (chips, servers, data centers) That implies: ~$450B+ dedicated to physical AI infrastructure ⸻ Here’s the part the market is underestimating: Even with that level of spending, hyperscalers cannot build fast enough. Power interconnection timelines: 3–7 years Data center build timelines: 2–4 years AI demand: immediate ⸻ So what happens? They supplement with colo and leasing partnerships. ⸻ If just 20–35% of that $450B infrastructure spend is allocated to third-party capacity: $450B × 20% = $90B $450B × 35% = $157B That creates a: $90B to $157B annual opportunity for colo and capacity providers ⸻ This is not theoretical. Meta is already leasing infrastructure externally Leasing commitments across hyperscalers are increasing rapidly Capacity is being secured years in advance Colo is no longer overflow. It is becoming required. ⸻ This is where $KEEL fits. If KEEL is: Securing power ahead of the queue Advancing sites like Moses Lake, Sharon, and Panther Creek Building high-density AI-ready data centers Then it is not competing with hyperscalers. It is solving their biggest constraint. ⸻ The AI race is no longer about who has the best model. It comes down to one question: How many megawatts can you deliver, and how fast? ⸻ The takeaway is simple: Big Tech is effectively outsourcing $100B+ per year in capacity they cannot build fast enough That number is growing, not shrinking If KEEL captures even a small share of that demand, the impact is meaningful. ⸻ This is not a software cycle. It is a power and infrastructure cycle. And the winners will be the ones who control the megawatts. @hashoveride @keelinfra_

• 
  Joy (@Joy850820211698) reported 51 minutes ago

  @JamesTate121 My hunch is the Bezos factor is a turnoff for most people. Lots of issues- Amazon employees pay the price, Amazon pharmacy and medical care, seriously?, her attitude and attire is awful and offensive (what charities does she volunteer for), AWS using sleazy tactics to slide in data centers without public knowledge let alone approval. Plus, they’re just full of themselves, not good people.

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @TRRKSINGH Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Randall Barnes (@AuthorRandallB) reported 55 minutes ago

  The audio is a second ahead of the broadcast on ABC during the Orlando/Detroit game. According to y’all, I thought that was just an Amazon prime issue lol But tell me again how we should keep these games locked on cable when there’s no broadcast windows lol

• 
  The 27th State T-Shirt Company (@The27thStTShirt) reported 55 minutes ago

  @azkate13 @SharylAttkisson I remember the furor when a copyright issue (I think it was copyright) forced amazon to alter the text of a book that people had already downloaded. Now no one cares. Now think about historical “facts”derived from digital scans of old newspapers and magazines.

• 
  Dual Acies (@DualAcies) reported 58 minutes ago

  Thoughts on $GME bidding for $EBAY Standard M&A pattern: Acquirer down on cash burn, target up on premium. Both up on the same day means this is priced as a narrative event rather than run of the mill corporate finance. Cohen built Chewy in a clean DTC category and ran GameStop's playbook of closing stores while hoarding cash. Running eBay's global two sided marketplace at scale is a different operational beast than either. eBay has been structurally declining against Amazon, Etsy, vertical platforms, and Facebook Marketplace for years. Acquiring another turnaround story isn't as simple as acquiring growth. The question becomes: How does GameStop afford this? Roughly $9B in cash against a target valued in the tens of billions. Any structure that closes requires heavy debt, massive equity dilution, or both. Each path either crushes per share value or breaks the operating model. Cohen's option award structure vests on hitting $100B market cap. The financing math has to clear before any of that becomes real. Index flow mechanic worth knowing: If the deal closes, eBay gets deleted from the S&P 500 as a delisted entity. The acquirer doesn't inherit the index slot. Combined entity has to qualify independently. That's forced passive selling on eBay through the transition with no equivalent forced buying on the combined company. If GME reprices Monday to reflect M&A reality, that's the entry. If it keeps trading on meme dynamics, the trade isn't there for me yet. Not financial advice. DYOR