Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/13/2026 23:45

March 13: Problems at Amazon

Amazon is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Errors (48%)

    Errors (48%)

  2. Website Down (33%)

    Website Down (33%)

  3. Sign in (19%)

    Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanySoltau Sign in
United StatesHopkinsville Sign in
United StatesSan Francisco Website Down
United StatesAshburn Errors
United StatesSeattle Website Down
United StatesPalmetto Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.2ms Download: 638.29Mbps Upload: 683.81Mbps

  • matt1477 Matt (@matt1477) reported

    @AmazonHelp Same problem with Multiple orders…..driver keeps bringing stuff to the wrong address…has happened 20-25 times.

  • rahul22413084 rahul (@rahul22413084) reported

    @AmazonHelp T-11) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • CZYxSnake Create the Zenith Yourself ✨ (@CZYxSnake) reported

    My youngest asked me for prop money so I got some off Amazon now this ***** making a spread down his arm 💀💀💀 im raising NBA youngboy lmaoooo

  • diceinmind Dice in Mind (@diceinmind) reported

    @JimmyChattin @MatthewCmiel @Chaosium_Inc OK, #dreadrpg looks interesting and really is an outside mechanic for me. I'm afraid I'd go down the #RabbitHole and never come out with 10 Candles. It's on the #rpg list. I've never been a horror person but Cthulhu was on sale at Amazon and couldn't pass it up.

  • heatherinatizzy Heather M (@heatherinatizzy) reported

    @AmazonHelp And in all honesty, I am fine with a little longer to get here. But what I am saying is NOTHING has any estimates right now. I cannot shop at all. Please actually examine the issue don't just send me to the website which is zero help.

  • 64Browncoat Browncoat_64 (@64Browncoat) reported

    @amazon there's nowhere I can find to report this issue on your website. My packages were thrown in the snow at the end of my driveway tonight. A neighbor saw the package while out for a walk and brought it to my door. WTF?

  • MzEstella MzE$t£LLa (@MzEstella) reported

    That one loser that left a terrible Feedback and Rating on Amazon for #NXTLVL is a Bear. Who is NOW so angry he sold his shares at a loss! #TakeOver is TAKING OVER! $LTNC....#DiamondsHands loading.....

  • breathetobefree . (@breathetobefree) reported

    @AmazonHelp Well it won’t reach us as we won’t be in the country. Hence why the revised delivery date is such a problem! We ordered it when the estimated date was the 7th of dec - it is now estimating to arrive when we are out of the country!

  • imabibliophile1 imabibliophile (@imabibliophile1) reported

    @AmazonHelp Yes!!!! Fix the whispersync option on my Ebooks! Puck Me Baby by Lili Valente, Baby Daddy by Kendall Ryan, and The Earl of London by Louise Bay!!!!!!! I’m sick and tire of calling your customer service and they are not helping me!

  • rahul22413084 rahul (@rahul22413084) reported

    @SrBachchan T-12) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN @AmazonHelp

  • StephenKalil Stephen Kalil (@StephenKalil) reported

    @OnlyMem3s @PrimeVideo I'm guessing it's a Canada issue. I'm in Vancouver. C'mon Amazon.

  • rahul22413084 rahul (@rahul22413084) reported

    @amazon T-12) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • PSNiNICK20 Nick Finger (@PSNiNICK20) reported

    @djdevo79 @AmazonHelp @ZAKtalksTECH I mean you can only return so much before they deemed you as an problem. Which isn't his fault, but its happens. I blame the manufacture on this one. Looks like delivery was all good this time.

  • ritsnair 리틱 문 나이어 (@ritsnair) reported

    Actual effort to promote R&D, or mitigate issues with the primary benefits He received while Obama was in office and WILLING to establish an actual deal with Amazon, only led to Bezos getting more and more money? It’s sad, really, to recognize how corporate elitism shapes change.

  • uh_kristen chai supremacy ♋️ (@uh_kristen) reported

    At the Amazon bookstore yesterday the cashier had to tell me to calm down because I was freaking out and couldn’t figure out where in the app he needed to scan 😭

  • rahul22413084 rahul (@rahul22413084) reported

    @AmazonHelp T-12) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money. I need some higher ups to take the issue and provide some resolution @amazonIN

  • chetucker chas tucker (@chetucker) reported

    @AmazonHelp Hi Mary, I have a UK account, but I live in Italy, I don’t normally have this problem, but I am currently in Spain for work and cannot access any film, not, as your link says, a reduced amount. Every film says not available, yet I still have to pay each month

  • ChiyChii Troy Alvarez (@ChiyChii) reported

    @SirMxN @AmazonHelp Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • ns_1003 Neeraj Sharma (@ns_1003) reported

    @XiaomiIndia You guys should look into it such issues, at the time of placing order it shows it will be delivered by certain date but when it reaches the destination you guys back out that can't deliver at pincode when all other(Amazon,Flipkart)delivers,Very poor service.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @TobyMcHale We're terribly sorry to hear you're having an issue. To better assist you, can you confirm which Amazon marketplace your account is located on (.com, .co.uk, etc.)? We're here to help. -Ronda

  • SoapYummy Weezer (@SoapYummy) reported

    @Omegatoys2 Amazon needs to fix their mess

  • Stewart63818860 Oscar the Grouch didn't vax himself (@Stewart63818860) reported

    And you know he does not donate a dime either from all his paid appearances on "social issues". Yes he is is many documenters they charge for on sites like amazon to watch.

  • JillAPall Jill A. Pall (@JillAPall) reported

    @OfficialDrie @OldNavy @LaserShip They were terrible with Amazon and terrible with Old Navy. They are so good at giving customers the run around and passing blame on the supplier.

  • TylorRice tjrzombiekiller (@TylorRice) reported

    @ZenturionXYZ @AlexHodges I tired a couple times to get a pack from Dani’s break but kept saying error payment declined by provider but my card is fine cuz I bought something off Amazon

  • eleanorlknight colin jost’s ***** (@eleanorlknight) reported

    just saw an amazon driver running down the street with a package, they really be doin’ the most

  • Devinemagic 💗Giselle💗🇦🇷🇮🇹🇪🇸➕🇺🇸🇦🇺 (@Devinemagic) reported

    Oh and the lady I spoke to via chat stated that the packages due today would be delivered today but the others might not arrive until the 30th. Is it possible to find out what is happening as I have this issue regularly when the packages are to be delivered by Amazon directly.

  • heatherinatizzy Heather M (@heatherinatizzy) reported

    @AmazonHelp huh? That literally does not help and says nothing at all. I need an ACTUAL person to look at this issue. Not just some robot sending me general shipping info

  • kingg_Megan Megan Thee Stallion Jr 😋 (@kingg_Megan) reported

    Amazon not gone let you down like humans do 😭

  • NeonPinkToes Here Kitty Kitty Kittttyyy 😬 (@NeonPinkToes) reported

    Hey fix this thing on Discovery plus channel where you go back to a show...but it's on "watch again" instead of next episode after the last show you watched. Should be at next show @AmazonHelp