Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	5 hours ago
Toronto	Website Down	7 hours ago
Roswell	Website Down	7 hours ago
Holland	Sign in	8 hours ago
Liberty Lake	Website Down	8 hours ago
Addison	Website Down	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FX by Linda (@fxbylinda) reported 2 minutes ago

  @tomhfh How on earth did you cope when no shops opened on Sundays and they closed a half day on Wednesday? Did the world fall down? No! This generation just expects and wants everything ‘on demand’ if you NEED it that much use whoosh or Amazon

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  Jay (@JozsefSzalma) reported 13 minutes ago

  The Kindle edition of my book is on sale for a week in the US storefront of amazon. Grab it if you want to be entertained by painful anecdotes from my career. Mostly Fine: How to Manage AI Without Burning Down the Company

• 
  Armaan Sidhu (@realarmaansidhu) reported 14 minutes ago

  @StockSavvyShay @fiscal_ai Shay Boloor just made a specific forecast: Micron could be more profitable than Amazon AND Meta by 2027. That sounds absurd until you run the numbers. Here's what the memory cycle actually looks like right now. The receipts first. Micron's current annual net income (FY2025): roughly $8B. Amazon's current annual net income: roughly $62B. Meta's current annual net income: roughly $68B. Shay's claim: Micron's net income exceeds both by FY2027. For that to happen, Micron needs to roughly 9x its earnings in 24 months. Absurd? Micron grew earnings 284% in FY2025 alone. Sell-side consensus for FY2026 projects another 150-200% growth. Consensus for FY2027 projects the earnings acceleration continuing. Compound 200% YoY growth from $8B: FY2026 ~$24B. FY2027 ~$72B. The math works if the memory cycle continues. Why memory specifically is exploding. Every frontier AI model requires enormous amounts of memory bandwidth and capacity: Training: models need to hold billions of parameters plus gradient calculations in high-bandwidth memory during training runs. Inference: serving models at scale requires keeping parameters in fast memory for every query. The shift: GPUs can only be productive if memory can feed them data fast enough. Current high-bandwidth memory (HBM) pricing is up 300%+ in the last 18 months. Customers include Nvidia, AMD, Google, Amazon, Meta, OpenAI, Anthropic, Microsoft. Micron is one of only three companies globally producing HBM at scale (alongside SK Hynix and Samsung). HBM3e and HBM4 prices have moved from commodity to specialty pricing as demand exceeds supply. The demand forecast worth understanding. Morgan Stanley estimates global HBM demand will grow 3.5x between 2025 and 2028. SK Hynix (Micron's largest competitor) is sold out of HBM through 2027. Micron's HBM capacity is also effectively sold out through 2027 at current pricing. The pricing power this creates is what drives the earnings acceleration. When a company produces a commodity (traditional DRAM), margins are 10-20%. When a company produces a specialty product in structural shortage (HBM for AI), margins are 50-70%. Micron's margin structure is transitioning from commodity to specialty faster than most semiconductor cycles historically have. What could derail the thesis. Three specific risks: One: AI capex reduction. If Meta, Microsoft, Amazon, and Google collectively reduce AI infrastructure spending in 2026-2027, HBM demand contracts and pricing collapses. Current guidance suggests the opposite: Meta alone is spending $115-135B in 2026. But macro shocks could change this. Two: Chinese supply expansion. China's domestic HBM production (CXMT, Wuhan XMC) is scaling. If Chinese HBM reaches quality parity in 2027-2028, specialty pricing becomes commodity pricing faster than expected. Three: Capital return disappointment. Semiconductor companies historically convert earnings cycles into stock buybacks and dividends. If Micron's capital allocation disappoints, the multiple compresses even if earnings deliver. None of these risks are trivial. All are being monitored by institutional investors. Shay's specific claim requires HBM pricing to hold through 2027 and demand to grow consistent with current guidance. What this means for investors. Direct Micron exposure is one way to play this. Indirect exposure includes: SK Hynix (traded in Korea, ADR limited US availability). Samsung Electronics (conglomerate exposure dilutes memory thesis). Applied Materials, ASML, Lam Research (semiconductor equipment suppliers to HBM production). SMCI (Super Micro Computer — server manufacturing that uses HBM-equipped GPUs). DRAM ETF (DRAM): diversified exposure to the memory sector rather than Micron specifically. SMH ETF: broader semiconductor sector exposure including all HBM players. Which is the best play depends on conviction level and risk tolerance. The "Micron outearns Amazon and Meta" framing is a high-conviction single-stock bet. It can deliver spectacular returns if right. It can underperform dramatically if any of the three risks materializes. The DRAM or SMH ETF approach captures the structural HBM thesis without single-stock concentration risk. Most retail investors would be better served by the ETF approach, which we discussed earlier in the week regarding Intel's 26-year flat chart. Single-stock bets pay off spectacularly when they work and punish severely when they don't. The thesis underneath Shay's framing is right. The company capturing the most value from that thesis might not be Micron specifically. It might be SK Hynix. It might be Samsung. It might be a Chinese producer that reaches parity faster than expected. Sector exposure lets you win regardless of which specific company captures the value. Single-stock exposure requires you to pick correctly. For investors with genuine insight into HBM supply chains, Micron-specific exposure makes sense. For investors wanting to participate in the structural AI-memory thesis without claiming that specific insight, DRAM or SMH ETFs are the honest play. The memory cycle is real. The earnings acceleration is documented. The pricing power is structural. The question isn't whether it happens. It's how to capture it without concentrating risk in a single company whose execution you can't actually verify. Follow for more reads on where structural investment theses work but the specific implementation choices quietly determine whether you capture the return.

• 
  The Fake Gatsby (@fake_gatsby) reported 16 minutes ago

  @AmazonHelp Star Trek: Deep Space Nine- season 6 episode 26 “Tears of the prophets” - has awful audio problem for this episode only. Seems like the dialogue has been turned down, sounds like distant echo while all other sounds from the show (music, sfx, etc) are normal volume.

• 
  Thomas Snyder (@ThomasS44888947) reported 17 minutes ago

  @amazon your app doesn’t ask me what type of car parts I’m searching for anymore and I absolutely HATE it. Please fix this.

• 
  Ramsai Reddy (@RamsaiRedd40323) reported 17 minutes ago

  @AmazonHelp I shared you the order details and the pictures and your team reply also but you don't have an answer for that Mr Waseem so please stop accussing the customers and check what is the issue

• 
  Yahu Capital (@YahuCapital) reported 17 minutes ago

  @mecosta78 @GatsbyHuxley I know, the problem is not about the current tech advantages. The problem is about starlink (and also amazon) starting to focus more and more on D2D while ASTS can’t get the sats up. I expect the technical “gap” to close at one point. The winner will be the one who can get the right sats up asap.

• 
  Lyndon Rosser🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@LyndonRosser) reported 18 minutes ago

  @JeffBezos @Rebel44CZ That’s really cool, can you fix the Amazon website now, it’s crap?

• 
  Billy Morgan (@BILLYMORGANBAND) reported 22 minutes ago

  @DBeck57030037 @DoctorTurtleboy He is aware amazon is the same as temu, right? ha! I know but there are some acoustical issues in that small bedroom the living room would alleviate. I'm not a acoustician but know enough to be dangerous. The ping pong effect is pronounced.

• 
  OhMeh (@CAEZMEH) reported 25 minutes ago

  @bronnybarnacle @Braylon_Breeze The problem is finding a streaming service that wants to do it. Amazon is already ******* with the NBA. They don’t have a CBS/NBC contract so paramount and peacock are out too.

• 
  Jane Dough (@EncognitoEagle) reported 25 minutes ago

  I have been struggling with a health issue for months, been to 4 doctors and searched Reddit etc. No success. Gave Grok my history and was given possible reasons as to what’s going on. Ordered recommend treatment on Amazon and symptoms 95% gone in 1 day.

• 
  Leslie (@vallery78955) reported 26 minutes ago

  @Too_Much_Rum I personally want my package delivered to my protected front porch or carport, especially if it's raining. I have no problem with delivery because Amazon built a new distribution center less than 2 miles from my house so some things are delivered same day! I love it. No drones.

• 
  LegendVii (@gainwithdngg) reported 27 minutes ago

  @AmazonHelp Nothing is available in the provided Link. Again it's redirecting to chat box but issue not registered.

• 
  Deepali... (@Utdrules4ever) reported 30 minutes ago

  @AmazonHelp I don't want the AI chat it's hot set responses I need to speak to someone to sort out my problem if you can help fine if you can't then I know what to do next. Swati this is not helping

• 
  CookiecutMfer (@cutluvs15) reported 31 minutes ago

  @littleleo879 @RaminNasibov Amazon literally lost 6.3 million orders in one day because of AI fixing an internal bug and this happened TWICE. Amazon are telling their staff to use AI without any long term planning. AWS and Microsoft are both having more and more problems, losing customers.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 34 minutes ago

  Designers are killing Amazon sales by designing for beauty, not for clicks. Pretty listings don’t rank. Pretty listings don’t convert. Amazon is not Instagram. It’s a search engine with a buy button. Here’s the #1 mistake: Designing images for aesthetics instead of mobile buyers. → 70%+ shoppers are on mobile. → Your fancy small text is unreadable. → Your clean white space hides key benefits. → Your main image blends with 20 others. What actually works: → Main image must pop in search results. → Big bold benefit text on images. → One clear message per image only. → Show problem and solution visually. → Add social proof inside creatives. → Design for 6-inch screen first. We redesigned one beauty listing. CTR increased 22%. Conversion rate jumped from 14% to 19%. Same traffic. More sales. Design is not art on Amazon. Design is sales engineering. Are your listing images built to look good, or to sell?

• 
  Rubix (@cloudeecleer) reported 36 minutes ago

  @bootzz @AltcoinSherpa Nothing that is down 50 percent off its high from nearly 5 yrs ago is a winner - pure cope - if Apple or Google or Amazon or anything else was down 50 percent from 5 yrs ago is that a winner / NO

• 
  onireirei🎪🃏😈💕 (@OniRei_Official) reported 39 minutes ago

  @MichiMangoMochi Oh no!! Do you use a cord that plugs into the console them the pc? I bought mine for about $15 on Amazon! The cord is a bit wonky if I hit it against something but other than that it's great! Hope you can fix your problem soon 🥺!

• 
  mousekadooer (@Chalksnap1) reported 43 minutes ago

  Is anyone having problems with Amazon?

• 
  Tom Bilyeu (@TomBilyeu) reported 46 minutes ago

  2. Find a problem people are already screaming to solve. Don't build something cool and hope people want it. Find a problem people already know they have. Something they're actively searching for a fix to right now. Go to Reddit. Read the one-star Amazon reviews. Look at what people are complaining about in the comments of videos in your space. If your solution works fast and works well, selling gets easy. You're not convincing anyone they have a problem. You're handing them an answer they've been hunting for.

• 
  Andrew Kornuta (@andrewkornuta) reported 47 minutes ago

  @CalebChamberla6 Steering the world's largest oil tanker ... I think they'll get there but they're so damn slow. It really would be remarkable to see Amazon logistics coupled with the largest metal mills in the US.

• 
  Sandy 〽️ (@RightSandy) reported 49 minutes ago

  .@MrsRotnjetski - You've been missing for a month from here! Praying everything is okay (and thank you for Amazon gift a couple of months ago - the gift tag was hidden under a box flap and I didn't see it until I broke down the box)

• 
  Nkechi First (@nkechi_first) reported 50 minutes ago

  When I had issues with my KDP account and made no headway with Amazon, I sent a message to you. You responded (I know you didn’t respond personally), but I appreciate that your office was mindful enough to investigate the matter and reply to me. I only received a response from KDP after your office sent me a message. I highly appreciate that.

• 
  Shubham R Khade (@KhadeShubham19) reported 52 minutes ago

  @AmazonHelp @AmazonHelp I’ve received your email and shared all the details requested. Now I expect prompt action.Please update me on the status of my missing order and ensure it is delivered without delay. Also address the repeated false Delivered updates & needs a permanent fix

• 
  Murillo Muller (@v_MuLLeR_zZ) reported 54 minutes ago

  @DrewCohenMoney Brazilian here For me, the Shoppe service is absolutely horrible, I mean, really really terrible I had a lot of problems with their deliveries, you just cannot compare with mercado livre and amazon I think that people only sells there because the fee is the lowest in the mark

• 
  hello my gender is: pomosexual 🏩 (@hunterhansberry) reported 54 minutes ago

  Has anyone had any issue with Google play charging random cards connected to their wallet for subscription services??? Amazon did that a while back and I got caught up because I ain't have no money for prime...

• 
  First Mountain (@firstmountainnj) reported 56 minutes ago

  @Jason_Jorjani In Oct 2012 during Hurricane Sandy, I took a mammoth dose of psilocybin and found myself face down in the mud on the floor of the amazon during a monsoon. Standing over me was the 12’ winged serpent. I was perplexed as its appearance was so similar to that of a mantid/tasili

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  General Shakewell ❁ (@GenShakewell) reported 57 minutes ago

  Geesh @amazon customer service has severely gone down the toilet.

• 
  CGrowl21 (@GallFAM4) reported 58 minutes ago

  @kimann1966 It’s hard to shut off Amazon completely. I maybe order something every couple months. I’ve cut down a lot. I’ll try to go to a physical store for most things.

• 
  ROHIT KUMAR GUPTA (@rohit_gupta1819) reported 59 minutes ago

  Ordered High Protein Pintola Peanut butter from #amazon. Seal is broken, possibly in transportation & product is spilled a bit. In replacement or return amazon asked for 3 images(damage,front ,back) and i provided the same. They rejected in less than 20 seconds #jagograhakjago