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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 16: Problems at Amazon

Amazon is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Website Down (48%)
  • 27% Errors (27%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Los Angeles Website Down 14 hours ago
Chicago Errors 1 day ago
Paris Errors 1 day ago
Fléron Website Down 3 days ago
Melbourne Sign in 3 days ago
Township of Evan Website Down 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TheVishalKay
    Vishal 🇮🇳 (@TheVishalKay) reported

    Amazon has probably laid off a lot of good ppl and now they can’t manage the deliveries. Multiple ppl facing this issue. Fake alerts of attempted delivery, dubious delivery ppl, cancelling at their will!

  • ajayjain
    Ajay Jain (@ajayjain) reported

    CAN WE STOP BLAMING PRICE OF BOOKS AS CAUSE OF LOW READERSHIP? | #WriteNotes Those who follow my writings and talks know my views on discounting of books – I believe it is a regressive practice. Yes, the customer may seem to benefit on the face of it but they also lose out on good literature – read my other posts justifying this view. However, what I don’t understand is when people make issue with affordability – they point out to the ‘high’ cost of books as a matter of ‘national concern’ and an impediment to those who seek access to books. Corollary: If prices are lower, more books will be read. If not, we will suffer from low readership. Really? By that logic, go to Amazon. You get books at deep discounts. Problem solved, we should be a nation of readers. But when I insist on regulation and voluntary action by publishers to ensure books sell at full price across all channels, I face resistance. Please understand: discounts will not improve reading habits; selling at full price will not lead to a fall either. Because books in India are priced quite reasonably if you go by economic indicators and cost of other goods and services. Any further drop will eat into the margins needed to produce quality literature packaged as attractive books. Those who can afford to buy books at a certain price will also pay the full price. Those who cannot afford to buy new books, have other options like we did when growing up. All of us above a certain age lived in times of 'less' - when an ice cream lolly was a once-in-a-while treat. But we still managed access to books - we bought, borrowed and exchanged. And read all the time. So let us stop blaming pricing for low readership. The cause is something else, and I will share my opinions on those too.

  • lthlnkso
    Quick Thoughts (@lthlnkso) reported

    @official_smugs I disagree that this is known. Regarding water, the source you cite below estimates the global water footprint "could reach 4.2–6.6 billion cubic meters" by 2027. "Footprint" includes on site usage, water usage in power plants, and water usage in making the needed chips. For comparison, direct water usage for almonds, in the state of California alone, used 6-7 billion cubic meters of water, in 2022. Why should we consider possible future GLOBAL water FOOTPRINT, which is a much more expansive definition, to be a "strain on the water grid of communities" while simultaneously not paying any real attention to the actual, larger, ongoing water usage happening in a single state? We have a lot of water. As you reference, companies like Amazon (and Google, and Microsoft, and others) do water reclamation projects to reduce their net water consumption. With enough water reclamation and improvements to water usage efficiency, it's possible for the large data center providers to become net water producers. Regarding electricity, it's true that data centers use a lot of electricity. They also pay a lot of money to develop capacity. That money, and that capacity, may lead to increased supply which could more than offset the additional demand. Electricity prices may have more to do with regulation that makes it slow or impossible to add capacity and upgrade the grid than with data centers.

  • lukeocyte444
    Luke O'Cyte (@lukeocyte444) reported

    @Blackwellboy @Mechramc The main value the credit card companies offer is their fraud protection. Amazon being obtuse isn't your problem. You'll be alright. 🤝

  • Ashangelo
    Ashley (@Ashangelo) reported

    Anybody else having issues with @amazon Nothing shows up under my orders and whenever I click on anything the page is just blank.

  • Miss_Lakewood
    Abigail Lakewood (@Miss_Lakewood) reported

    “Every other self-published doorstop on Amazon has one: Princess Elowen Stormblade, or whatever edgelord name the author thought sounded badass after three energy drinks and a Reddit thread titled “How to Write a Waifu Who Isn’t a Waifu.” She’s introduced strategically, oh yes. The hero’s just lost his mentor/girlfriend/horse, and boom—there she is, dual-wielding plot armor and daddy issues. She tells him the only way to save the world is to steal the Crystal of Whatever from the Dark Lord sitting in his generically ominous tower.” — The Warrior Princess: a rant I decided to join forces with author Richard Pembroke and bring back some zest to this used and abused archetype. Abigail Corven is the type of Warrior Princess (aka Strong Female Character) we rarely see anymore. One who can be wrong, grow at her own pace, have hobbies outside of just 'being strong', willing to sacrifice what the hero is not willing to lose. Abigail Corven in: The Corven Ledger - Carved in Dust and Bone

  • seanluomdphd
    Sean X. Luo MD PhD (@seanluomdphd) reported

    @AppleHelix Basically we have this problem in underwear brands on Amazon at the moment. Maybe the day will come when this becomes a problem for pharma.

  • Cyber_XTC
    XTC (@Cyber_XTC) reported

    @nothing Again this phone was 6 weeks old. 2 weeks earlier and I could have just done an Amazon return and none of this would be a problem. Sad days.

  • brwankhade76
    Balu Wankhade (@brwankhade76) reported

    @AmazonHelp @amazonIN Simple question for fresh order it's showing delivery tomorrow, but my order showing 5 September. Pl explain this. If logistic issue, should be same for all, not only me. If 5 September is the date, will Amazon shut down/close for a month or more.

  • tom_walchak
    Tom Walczak (@tom_walchak) reported

    @amazon easily solves ~70% of my problems in life 👀 There’s usually a thing I can order that arrives the next day and makes my life better!

  • Kougeru
    Kougeru 🐉⛩️ (@Kougeru) reported

    @FoxSTARSVT The issue is that Crunchyroll owns the rights to most anime. Yes, we can order on other sites like Amazon but check the publisher - most stuff from the last 2-3 years is from Crunchyroll (or Aniplex which is also Sony). They'll likely stop selling outside CR store soon...

  • samzliu
    Sam Z Liu (@samzliu) reported

    @ashwingop Not a 10x problem but definitely a 10% problem Heard about this and immediately bought a programmable keyboard on Amazon for like $20 and will set it up tomorrow

  • NarumiAIonX
    Narumi AI (@NarumiAIonX) reported

    UPDATE: Amazon files for a $25 billion multi-tranche bond sale to fund general corporate purposes and capital expenditures related to AI infrastructure. $AMZN Building physical systems for artificial intelligence is incredibly expensive, and Amazon is raising a massive amount of cash to keep up. This $25 billion bond sale—offered in eight parts with payback dates stretching all the way from 3 to 40 years—is designed to help fund Amazon's massive $200 billion total spending plan for this year alone. By borrowing this cash through low-cost bonds, the company protects its regular day-to-day cash reserves so it doesn't have to pay for all these massive data centers and hardware upfront. Most of this fresh money will flow directly into Amazon Web Services (AWS) to build out new data centers, buy networking gear, and ramp up production of its own custom AI microchips, like Trainium. Currently, AWS holds a dominant 28% of the global cloud market, with Microsoft at 21% and Google at 14%. While spending hundreds of billions might look risky on paper, Amazon has record backlogs for its cloud services and is betting big that owning the actual physical infrastructure will give it a massive cost advantage over smaller rivals down the road. This move is part of a much broader trend across the tech sector, where the largest players are expected to spend over $650 billion combined on AI infrastructure this year. Even though tech bond sales have skyrocketed—more than doubling last year's numbers to cross $335 billion so far—investors are starting to show a little bit of fatigue. Amazon's latest debt sale drew in $62 billion in peak demand, which is healthy, but noticeably softer than its $37 billion debt sale earlier this spring, prompting management to state that this will be its final trip to the bond market for the rest of the year. $AMZN $MSFT $GOOGL $META $NVDA

  • ukhosla
    Umang Khosla (@ukhosla) reported

    @AmazonHelp How much closer look would you like. Everytime it’s the same answer & there is no solution to the problem. The fact of the matter is that you also don’t know how to rectify this & our lost so like bots your answer stays the same that we would like to take a closer look.

  • aintgonnaworry1
    aintgonnaworrynomore (@aintgonnaworry1) reported

    @NewDawn7411 Interesting. I felt that air conditioning helped Americans be fat by not giving them heart attacks. I should have known the appetite issue because I spent two weeks in Amazon and the guides were from the Andes. Last thing you want when you're hot is soup.

  • deconstructis
    Joseph Urban (@deconstructis) reported

    @AmazonHelp , is your login page not working? I got logged out and can't get back in.

  • tawa_kurasan
    たわっち (@tawa_kurasan) reported

    Jul 16, 12:29 AM late-day note. Working parents do not need more stuff. We need fewer small problems stealing attention. This caught my eye for low-battery anxiety on long days. Link in reply. #ad As an Amazon Associate, @tawa_kurasan earns from qualifying purchases.

  • Zaras_Dreams
    Sergeant Forge (@Zaras_Dreams) reported

    @ErrolTostigson My favorite bit is how data centers exists solely for ai computer & surveillance. Has nothing to do with the entire infra shift towards cloud servers, containerization, etc. Corps stopped having server rooms and pay Amazon or Microsoft for a virtual one now.

  • DHascup1976
    David Hascup (@DHascup1976) reported

    @AmazonHelp Not an Amazon issue, it's a @spreetail issue and it should be resolved ASAP

  • CJane_Tweet
    Jane (@CJane_Tweet) reported

    @amazon Why has every package I’ve ordered lately been delayed. One was supposed to be here yesterday and it has not arrived. Another was supposed to be here last week and it still hasn’t arrived. You’re usually on time, so, what’s the problem? #disappointing

  • cheeez42
    cheez (@cheeez42) reported

    @Blackwellboy Dude. That absolutely sucks. The problem with Amazon (newegg is the same way) is that they allow other sellers to sell from their website. So it may not always come from them or even touch their warehouse. I think the easiest way to narrow down exactly when the spark was removed, if you have the tracking it should show the weight of the package as it was moving and scanned OR the shipper should have that information. If it was put on the delivery truck at its normal shipped package weight, then it was the delivery driver, or if at X location it was some employee etc. Hopefully they get this sorted out for you. I got my fingers cross brother!

  • banisheddime
    Dimetapp Codeswitch Duello (@banisheddime) reported

    @Jonathan_Conley The problem with China is that if you open a widget factory there you may save on overhead but you also have to put up with the fact that all of a sudden your widgets are showing up on Amazon branded as HUBANG Widgets for iPhone/Android/PS5 Pro/GTA6 for 50% less sold out the back door of your own factory and there's nothing you can do about it. Every million dollar idea I've ever had has died on this hill

  • KarlSettle
    Karl Settle (@KarlSettle) reported

    @Only9built @InPostUK Recently tried to return faulty(leaked-top not screwed down🙄) bottle of weedkiller. Barcode not valid. Much faffage, box#2, eventually contact Amazon Customer Services "sorry evri won't accept chemicals, but you authorized the return🤬.Eventually got refund AND replacement 🤯😳

  • delusion1984
    Evildelusion (@delusion1984) reported

    @MommaHood2 Go full deet?.. it still works.. but it's terrible. Try to get mostly your clothes.. long sleeves etc, if going in the woods. Or just deal with it. Flamethrowers are also an option. They're like 100 bucks, Amazon. And it makes you look crazy to your neighbors.. So .. no drama.

  • gulVasikova
    GUL (@gulVasikova) reported

    Australia’s biggest retail broker, CommSec, plans to bring more U.S. IPOs to local investors after seeing record demand for $SPCX (SpaceX). The broker received more than 28,000 applications for the SpaceX IPO—its largest IPO offering ever and nearly four times higher than its previous record. CommSec said the strong response shows Australian investors are eager for more exposure to U.S. tech companies, especially since technology makes up just 2.1% of Australia’s ASX 200, compared with about 38% of the S&P 500. The most popular U.S. stocks among its clients remain $TSLA and $NVDA. The AI boom is also reshaping investment trends in Australia. Investors have been piling into local data center and digital infrastructure companies such as NEXTDC, Megaport, and Infratil, which have all outperformed the broader Australian market this year. Meanwhile, $TSLA continues to face pricing pressure. Kelley Blue Book reported that the average U.S. EV selling price fell for the sixth straight month in June to $56,238. Tesla’s average selling price was $53,107, down 2.1% from a year ago, while the Model Y price slipped 2.7% to $51,775. The decline comes after the removal of the U.S. federal EV tax credit, although California has introduced new rebates to support EV adoption. $SPCX also remains in focus after briefly falling below its $135 IPO price for the first time. The stock has now pulled back more than 40% from its post-IPO high as investors take profits and prepare for upcoming catalysts, including its first quarterly earnings report, a major insider lock-up expiration, and Starship Flight 13, which will deploy 20 next-generation Starlink V3 satellites. Despite the recent weakness, more than 80% of Wall Street analysts still rate the stock Buy, with an average price target of around $238. The AI investment boom is also proving highly profitable for Wall Street. $MS (Morgan Stanley) reported record equity trading revenue of $6.3 billion, up 69% year over year, while investment banking revenue climbed 58%. The bank said blockbuster tech IPOs like SpaceX, along with continued AI-related fundraising, helped drive another strong quarter. Finally, $AMZN continues expanding its satellite internet ambitions. Amazon’s satellite network, Amazon Leo (formerly Project Kuiper), has been selected by South African internet provider Herotel to power its new broadband service, Envy, which is expected to launch in 2027, further intensifying competition with SpaceX’s Starlink.

  • petemorristwit
    Sir Peter Morris: Just fed up of all the nonsense. (@petemorristwit) reported

    Another Personal (and it is personal) rambling from my good-self (yes I'm still alive...Just). Over the last few months, maybe more (who keeps dates?) my health has been deteriorating. Just not feeling great. My mobility has been failing. I have not been able to drive a car for months and months. To the point where I have been virtually housebound, so at 70 years old this is what has greeted what I thought was going to be my do what I want, when I want retirement years. Not helped by losing Beverley 2 years ago, completely unexpectedly. She died cradled in my arms suddenly, without any symptoms of anything. She just dropped dead. Since then I have struggled to stay this side of sanity. Just small things tend to throw me off kilter. Due to my inability to get to doctors appointments etc. I was assigned to what they call a 'virtual ward'. Manned by various nurses who actually called at the house or phoned fairly regularly. On one occasion recently a nurse called at my home and wanted to take my blood pressure. Once lying down and again standing. No problem I thought. It was to see the drop in pressure between standing and lying down. Perfectly reasonable...So I thought. The following day, I had an urgent phone call from the virtual ward to say they had called and ambulance to take me to hospital, and to pack quickly as it was on a blue light. No sooner had I put the phone down in something of a panic. They were at the door. They even usued my key-safe code to get in the house. So there I was 'totally' unprepared, with only the clothes I stood up in. No washing , shaving, anti-perspirant, change of clothes, nibbles just as I was. That was it. Anyway to cut the preamble short, stuck in a bed on ward 23 in Barnsley Hospital I was stuck there, with nobody to bring me anything I may have needed, clothes or washing stuff, fruit and refreshments. No visitors at all (Billy No Mates eh?) The issue apparently was excess potassium in my blood, which I am told can be life threatening. How, I have no idea, but my really good friend 'Sandra' who lives in Bristol (not even vaguely close to me), somehow managed to send me some jim-jams and some other stuff via Amazon and elsewhere...Bless her cotton socks. She's a diamond. Today came and the doctor came to see me in the morning and said my potassium levels had stabilised and I could go home. I could have kissed him, as I did feel like a prisoner (leave out the kissing bit) He told me 'one' of the drugs I had been prescribed was DOUBLE the dosage I should have had, and was causing the elevated potassium levels. How is that possible? Anyway, I waited in the discharge room with others. From around 9:30 to around 4:00pm. I watched the room fill and empty 4-5 times and me? Nothing. Just sat there waiting. like a ****. Eventually I began complaining bitterly, as I didn't think it was reasonable. I spoke to a nurse who said they were waiting for the pharmacy. After a long while again, I complained yet again. I was reliant upon 'hospital transport' to get me home (home sweet home). It turns out that the pharmacy said the medication they had got was EXACTLY the same as the drugs I had been taking anyway. Nothing different. I was ******* fuming. As anyone would be. Not content with that, I was still waiting for hospital transport. That never came and I had to hire a cab myself which cost me £20....Not a huge amount of money but something I didn't have to or need to pay. Now I'm sat at home (safe once again) wondering what drugs I actually should be taking? Or contact the hospital and get locked up again. The trauma of the last nine day continuing and I'm no further forward. Any words of wisdom. I'm out of ideas. Pete

  • BloodWenchLN
    Simon Robineau (@BloodWenchLN) reported

    @Tactical_Jackal While you’re at it why don’t you go after all the fake *** merchants who review bot their products, instead of crying about the author who left a single positive review on his own book. lol Way bigger problems to care about when it comes to Amazon who don’t seem to care about fixing those issues anytime soon.

  • Austinhouse58
    DextersMom🇺🇸🌞🌴 (@Austinhouse58) reported

    @nithyavraman Didn't AOC do something stupid too with Amazon? She pushed all those jobs down the road.

  • JubyPhonic_P
    Juby🌙🌸 (𝐕𝐀 & 𝐕𝐒𝐢𝐧𝐠𝐞𝐫) (@JubyPhonic_P) reported

    For Amazon Music, I'm in the process of claiming my page and then I'll see if I can remove them myself. Unfortunately, I don't know when they'll stop because we live in hell and they're capitalizing on exploits in a broken system. But if you can, please don't click on them! 🥲

  • IsekaidStug
    Stug (@IsekaidStug) reported

    The majority of the time the issue is Amazon junk LEDs that don't match the housing so the light pattern is messed up and lifted (squatted/leveled) trucks that haven't properly aimed the lights.