Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Amazon
Amazon is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston
|
Errors | 1 hour ago |
|
Montgomery
|
Website Down | 2 hours ago |
|
Edison
|
Website Down | 15 hours ago |
 Shrewsbury
|
Website Down | 15 hours ago |
|
Houston
|
Website Down | 19 hours ago |
|
Manchester
|
Sign in | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Chris. (@CSaltroad1) reported@Thebackslash1 @LeonChaland @d_le_nen The question that should be being asked is why Europe doesn't have an NVIDIA, or an Amazon, or a Microsoft etc etc The real issue here is the EU is rapidly turning into an economic basket case.
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Pete (@petecodes) reported@Austen I knew someone who had a similar problem - he said to candidates if you get hired/approached we'll give you a $100 amazon voucher. So that's a good incentive for your engineers to be open about being approached
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Delta Don (@mdusty673) reportedAmazon item is made in China? Click on the name of company next to “Sold By” under “Add To Cart” button. Click on the name of the company and scroll down. Click on “learn more about the seller”. Scroll to “Detailed seller info”. Don’t buy China ****!!!! Never again!!!!
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OU Sooner Girl☝️⭕️😤 (@Got_That_OUDNA) reported@oulilred I use little exercise shorts. I have trouble finding white to wear under my light colored and white dresses though. I found some on amazon but I don’t like them near as much as my black shorts.
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Garrett Gutierrez✝️ (@GGarrett2000) reported@holisticnut33 The Amazon River flows from uphill to downhill, like all rivers. On a globe earth, where gravity exists, saying "water finds its level" would be like saying that water naturally arranges itself so it is as close to the center of gravity as it can be. This is why water flows downhill, because it is going from a place farther away from the center of gravity (uphill) to a place closer to the center of gravity (downhill). You are probably imagining in your mind a specific point on the Amazon River where in one direction the Earth curves down and in the other direction the Earth also curves down, so you are thinking that this point is like the top of a hill and that the Amazon River should then flow in two directions, downhill in each direction away from the top of the hill. But this is a fundamental misunderstanding of how gravity works. The fact is, one side of the "hill" is further away from the earth's center of gravity (and thus at a higher elevation) than the other, and so the river flows from one side to the other. It may look like a hill because it is curved, but in terms of gravity it is a slope. I made the image below to make this clear to you. Imagine the blue line is a curve such that every single point on the line is equidistant from the Earth's center of gravity. In other words it is a line of level. Also imagine that the black line is Earth's surface. Now even though, point A, from our perspective, appears to be higher than point B, you can see how point A is below the line, close to Earth's center of gravity, while point B is above the line, further away from Earth's center of gravity? This means that water would flow from point B (at a higher elevation) to point A (at a lower elevation). It seems counter intuitive but you do not understand gravity if you do not understand why this is. Walking from A to B would feel like going uphill, not downhill, but "up" is not towards the top of the image, but away from Earth's center of gravity.
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jeffrey sullins (@Fro081) reportedHey @amazon Our account was stolen and the email was changed overnight. I can’t login but everything I do says to “LOGIN” Be nice if your customer service would reply to this.
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Amazon Help (@AmazonHelp) reported@kumaranaoc Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and fill all the required details in sometime. We'll check and get back to you within 6-12 hours via email. -Ragasree
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ابن فرشوری (@ibnefarshori) reportedIndigenous **** IT solution companies 4m a cursory, look a bit off. Hosting provider Bhi hein, hardware Bhi yeahi baych rahay hein, managed services Bhi. Supply chain say leke emr to payroll erp.. Matlab wtf. Itna sub Kutch to Amazon FB ibm google nahe kr raha Bhai. Calm down!
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Madhur Yadav (@Madhur_Yadav) reportedThe 3 seller strategies that are now broken: 1/Fake sale pricing: Amazon now shows 12 months of price history on every product. Your "30% off" that was never 30% off? Buyers will see it instantly. 2/ Keyword-stuffed listings: Alexa answers questions BEFORE showing listings now. "What's good skincare for men?" → AI overview → product picks If the AI doesn't recommend you, you don't exist for that query. No keyword rank can fix that. 3/ Undifferentiated private label: AI comparison now works with ONE tap. Buyer selects 3 similar products → AI compares features, price, reviews side by side. If your product is a commodity, the cheapest one wins every time. No copywriting saves you.
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Mr. Wilhite (@wilhitr63) reported@adamlwingfield @GordMagill You must be getting paid to carry water for Amazon or some other carrier that drives down driver wages.
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fearron najberg (@Tigersauce79) reportedWhy is @AmazonHelp having so many issues with shipping. I had to cancel my latest order”2 day delivery” as, a week later, the item hasn’t even shipped yet. Note: on their site it’s showing the item available. Now my latest order was supposed to have been here Tuesday..
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Biff #SARSisAirborne 🍉 (@Biff234523) reported@mdashaldebaran If you just want 9205+, the bulk cases on Amazon (eg. Woot, Amazon’s official overstock subsidiary) are fine for legitimacy. Many in the community have been testing these cases for the past ~6 months and nobody had found any issues yet with filtration efficiency, headstrap degradation, electrostatic charge, or counterfeits. They’re just overstock from earlier in the pandemic nearing (or slightly past) the arbitrary 5 year expiration date.
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ReReReDive (@ReReReDive) reported@Adordev_ @Pirat_Nation Mistakes DO happen and Amazon ***** up on the daily but yeah sure get mad at Valve for going above and beyond to make up for human error. You must be an amazing person to work with.
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Indian Patriot (@PrabuThil) reported@amazonIN @amazonhelp It's not about packaging,it's about the failure of Amazon's logistics hub,quality of service, respecting customers.What If we get some heath issues because of amazon,who is responsible?What's the precaution measure to prevent the same issue @jagograhakjago
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rodeoforever (@rideforever_3) reported@haider1 Insider reports are that AI is virtually useless for coding, and causes more problems then it solves. Where is AI ? Where is it ? NOTHING No Products. Amazon is using 1960s automation tech on its production lines, nothing to do with AI. It's another scam
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Upwind Security MDR (@UpwindMDR) reported🚨 Critical - Amazon Redshift JDBC Driver Remote Code Execution (CVE-2026-8178) The Amazon Redshift JDBC Driver contains an unsafe class loading vulnerability that may allow remote code execution when processing crafted JDBC connection URL parameters. An attacker able to influence the JDBC connection string could trigger arbitrary class loading and execute code within the application's JVM context. 👉 Affected: Amazon Redshift JDBC Driver < 2.2.2 | Fix: Upgrade to 2.2.2
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C (@firaga_exe) reported@AmazonHelp I didn't do anything, the free shipping promo is suddenly just not working. I also asked some of my friends who also order from Amazon that the free shipping is also not working in their end.
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Muramasa 🇨🇭 (@Muramasatrades) reportedGoogle and Amazon borrowing globally to fund AI infrastructure. 30Y yield at 5%. They're paying real money to borrow. That's how convinced they are the AI buildout can't slow down. When the largest companies on earth borrow at 5% to build, the picks and shovels don't go out of business 👀 $IREN , $DRAM , $GEV . Still here.
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TechEdgeDaily (@techedgedaily) reportedPershing Square just disclosed a new Microsoft position. Bill Ackman's playbook is consistent: buy dominant franchises when the market panics about AI competition. Did it with Google after ChatGPT launched, Amazon after Liberation Day, Meta after capex fears, now Microsoft. The thesis is straightforward. 450 million daily M365 users. Azure growing 39% in constant currency. $190 billion in 2026 capex with two-thirds going to revenue-generating servers. And a 27% economic interest in OpenAI worth $200 billion that the market is barely pricing in. Two concerns drove the stock down. Claude Cowork eating into M365. Azure growth slowing as the OpenAI relationship restructures. Ackman thinks both are overblown. The M365 argument is the most interesting. Average revenue per user is $20/month, less than half of what buying Word, Excel, PowerPoint, Outlook, and Teams separately would cost. That bundle pricing plus enterprise identity, security, and compliance infrastructure is what makes ripping out Microsoft nearly impossible. Even with better AI alternatives. The pricing model shift is the quiet story. Microsoft is moving from pure per-seat licensing to seats plus metered AI consumption. Every Copilot query now generates incremental revenue that a flat license never captured. The seat count is the floor. AI usage is the upside. Ackman keeps making the same bet at scale. Buy infrastructure incumbents when investors think AI startups will replace them. The pattern worked on Google, Amazon, and Meta. Microsoft is next on the list.
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Chosen One 1111 (@1111_ChosenOne) reportedand Amazon promoted them because Amazon wants Islam to take over every country, in my opinion. Amazon wanted the disruptions they bring and Amazon wants the countries to be broken down and remade "in their image". I felt it inside the warehouse, and I could see it. What they are not going to be able to get away with doing in the United States of America - they are doing successfully in the United Kingdom. The United Kingdom was practice - an experimental test site - just as I believe my state and my country was to be.
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cha | off campus spoiler !! (@w9llsy) reported@champagnesivy @AmazonMGMStudio @PrimeVideo burn amazon down actually
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Gipsita Nayak (@gipsitaz) reported@AmazonHelp Not working on App!!
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The_Zohan (@rocinante_83) reported@JeffBezos I hope Amazon India improves. During the sale three subsequent orders of mine have had quality and delivery issues Call centres just yammer promises. @amazonIN do better. Quality has tanked.
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Ravi (@JRavichandran) reported@amazonpay : 1st time seeing issues in Amazon system. Paid my bill 2 weeks back. Still getting reminders to pay. Got whatsapp msg too. When I choose pay now option, it takes me to pay zero. Can't you just send msg only if due > 0. Improve your software.
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Subashchandr.b (@Subasharrus) reported@AmazonHelp Can you can me now ? 9611707609 or 9036378803, I can’t keep this issue running for long
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SysG (@SysG9) reported@ThisIsAdemuyiwa Thats our responsibility as a citizen to do, its shouldnt be the job of the govt alone, not all problem should be solved by the govt. A continent trading platform can be built out for such just like how Amazon was built by an individual(bootstrapped) and not the govt.
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CoyoteMoonApothecary (@SallyAc54068838) reported@amazon curious, is this the problem I’m experiencing with your in-house delivery? Failure with on time delivery, misdirection, lazy drivers failing delivery for 3 days & your site stinks on lodging complaints. Perhaps I need to contact someone that can look into your hiring
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Ghanshyam Pedva (@PedvaGhanshyam) reported@amazonIN Dear @AmazonHelp, Repeated delivery issues in Anjar, Gujarat. Delivery associate refused doorstep delivery earlier and now called me at 11:15 PM to delay delivery of Order #403-4503846-2729904. Previous order #403-1363848-9760369 was also returned without my consent.
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Dk Deepak Agarwal (@itsdkstyle) reported@AmazonNews_IN @amazon @amazonIN agent Fareen was rude & lied over the call, she disconnected the call bluntly without resolution, I want to escalate issue & want sorry from the same agent how she denied for resolution, is she not getting paid for the service? 171-0222558-4449141
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Kuldeep Jangir (@jspeedluk) reported@AmazonHelp Thanks to Rohit, Ipshita and Sombhunath for helping in this matter being proactive on the chat and call support. The issue is resolved. Order is delivered. But still no one knows why and who delayed the order so much. I hope Amazon will make sure this does repeat.