Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (34%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Inverurie	Errors	8 hours ago
Carrollton	Errors	8 hours ago
Nicolás Romero	Errors	10 hours ago
Valencia	Errors	12 hours ago
Châtenay-Malabry	Sign in	15 hours ago
Cergy	Errors	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amazon Help (@AmazonHelp) reported 7 minutes ago

  @LexiTheLawNerd Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Shannon

• 
  James D Magee (@jamesdavidmagee) reported 18 minutes ago

  @Lord_Sugar Having spent a lot of the last 6 months in hospital I have to agree that YOU could help and YOU could be a great CEO of the NHS - but you would need a good team around you - I am throwing my hat in the ring! I am not sure I can be your apprentice at 64, but I will point out that the idea is somewhat flawed. Firstly, giving the potential savings to Jeff Bezos, (it certainly would not be to his employees!), would not save money, it would just reallocate it elsewhere. There are also lives at risk, so this would need to be handled with a great deal of care! The reasons? 1). Amazon charges are WAY too high and even with a Lord Sugar negotiation it would simply boost their profits and create more money for Bezos. 2) Amazon would not contribute more of these profits in tax! The Fair Tax Foundation note that a large portion of Amazon's UK retail sales revenue is funnelled through its European headquarters in Luxembourg rather than being fully declared under a single UK corporation tax figure. Amazon does not break down corporation tax for the entire UK business structure, meaning figures are estimated through specific local arms like Amazon UK Services. 3) Logistically it would not work transport wise. They have to draw down supplies much quicker for emergencies and a completely unpredictable set of unique circumstances would make this very difficult. 4) Regardless of technology advances I strongly doubt no one single centralised hub could effectively predict, procure and administer this unpredictable level of requirements - it would end up as 8-12 hubs and simply add to costs. There are MANY improvements to be made, there is no question the NHS has WAY too many Trust administrators & management being paid way too much, the facilities management is poor to piss poor. There is a list of cost saving that could be made but it certainly will NOT be solved by Peter Thiel, Alex Karp Stephen Cohen, Joe Lonsdale or Nathan Gettings - it absolutely will NOT be solved by Jeff Bezos!

• 
  Ramdutta (@jyoti_ramdutta) reported 18 minutes ago

  @amazonIN Hi, I raised an issue for non credit of cashback in respect of my Amazon Now order placed yesterday but instead cashback, full amount of refund has been issued. Kindly open the link for DM so that I can share the order ID.

• 
  Tyler (@Tylerban) reported 19 minutes ago

  @Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund

• 
  Madeleine Begun Kane is also @MadKane@mas.to (@MadKane) reported 20 minutes ago

  "Amazon drone drops package into swimming pool" If you long for deliv'ry by drone, And your yard has a pool, make this known, Else your package might drown When the drone throws it down And it sinks like an overpriced stone.

• 
  STR8BGN (@StraightBugging) reported 22 minutes ago

  @Variety Energetic my ***. Horrible acting and terrible plot. It's like speed, but she's running. Amazon Studios strikes out again.

• 
  Dawso (@jensuedaw) reported 22 minutes ago

  @SuisKirk33160 @omgsidewalks Guess you need to have a shared sense of humanity, a sense of common decency to think people matter. As a self-funded retiree, l ask nothing from 'working class folks' but when Amazon workers need food stamps, the US has a problem.

• 
  Layla (@67lld) reported 23 minutes ago

  @akafaceUS Amazon has nothing to do with it. People would still go to them if it wasn’t a thug hangout. And thugs crashing the stores and roaming around causing problems. Many stores and restaurants have closed because of them. Yes, restaurants too. They would rather close than deal with a lawsuit, trying to refuse service to some of these people now. They would rather close and clean up after them or put up with their behaviors. And the added theft is crazy because of them.

• 
  Jean Leonard (@LeoJean581) reported 25 minutes ago

  @draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?

• 
  lon :3 (@seunginplushies) reported 29 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  AFCB Oldgit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@AFCBOldgit) reported 33 minutes ago

  @DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷

• 
  Jane Reynolds (@JaneReynolds8) reported 34 minutes ago

  @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

• 
  Gerhard Mack (@GerhardMack1) reported 38 minutes ago

  @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

• 
  Alon Michael (@SpiceP0dcast) reported 39 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Cker (@DesigningMind) reported 42 minutes ago

  @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

• 
  Secret Apps (@getSecretApps) reported 42 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  Conor (@leprechaunsrfun) reported 44 minutes ago

  @AmazonHelp No you're good this is a staff issue with the delivery hand off

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 46 minutes ago

  Um... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?

• 
  PrAkAsH ShArmA (@prakash__sharma) reported 47 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago Nothing is going to happen I have repeatedly shared my concerns on 2-3 occasions in last 1 months or more but the same issue keeps repeating And I had to cancel order as order never delivered on time as shown when placing order neither we can connect with delivery agent

• 
  Madhu Bhavaraju (@madhubhavaraju) reported 49 minutes ago

  Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

• 
  Mr. 5 Star (@Mr5Star) reported 54 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  TheAlphaLegion (@legioxxalpha) reported 55 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  Filibuster (@caliginousomber) reported 55 minutes ago

  @akafaceUS I counter argue that society ruined malls. They became a place where shootings, kidnappings and price gouging ran rampant with little to no consequence. The mentally ill of the world and the government enabling them to keep going into a place filled with people is the problem. Men can wear skirts and walk into women’s bathrooms. People used to be able to drop their kids off at the mall to hang with their friends and kids go missing. Or people walk in with automatic guns and mow people down. And if none of that happens, you’re still looking at having to give your kid $80 so they can buy a sandwich, a smoothie and a bottle of water. All Amazon did was capitalize on that to the fullest. But Amazon, FedEx and UPS were already in full force before the malls went extinct.

• 
  Rana Pratap Singh (@ranapratap125) reported 55 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  PREPPER BOB (@badwolf70) reported 57 minutes ago

  @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

• 
  Onyx Novha (@ItzNovhaTV) reported 58 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  1 Aspen Tree (@Headqarters_69) reported 58 minutes ago

  @unusual_whales Why? What’s slowing Amazon down?

• 
  Paul Roundy (@PaulRoundy1) reported 58 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  ChefDankerton (@Dankert315) reported 58 minutes ago

  @ThoughtCrimes80 There's always 1-4 accidents as well. Last time I went down 2 weeks ago, and Amazon truck smashed an exit divider. It was 1 ******* lane for a 1/2 a mile.

• 
  halle berri🍒 has a “A” in biology (@beyhiveee98) reported 59 minutes ago

  I’ll start it off: let’s burn down Amazon