Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Port Orange	Sign in	11 hours ago
Madrid	Sign in	21 hours ago
Paris	Sign in	1 day ago
Columbus	Errors	1 day ago
Palmyra	Errors	1 day ago
Paris	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FrozenXP (@614NHL) reported 40 seconds ago

  @SeanOfNowhere @F1RETHECANNON It's a location issue then I don't know what to tell you. Have literally never had a bad experience with amazon delivery myself.

• 
  Pffft2 🇺🇸🔥 (@45wonyuge) reported 58 seconds ago

  @glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!

• 
  Jaideep Khanduja (@PebbleInWaters) reported 4 minutes ago

  @AmazonHelp @amazonIN @amazon Why don't shut down such irresponsible stores that send such edible items? Charging so high and sending diseased fruits.

• 
  Badgers4life48! (@badgers4ever48) reported 4 minutes ago

  @Vikeologist I don’t mind paying to watch my teams however I do have an issue when I need. Netflix YouTubeTv Peacock Amazon just to watch the NFL and I am lucky and live where I get the packers but that’s another $235 bucks for Sunday ticket if I didn’t It’s making it hard to watch on sport

• 
  Steve Cavalier (@Drstevecavalier) reported 5 minutes ago

  HEAD IMPULSE NYSTAGMUS TEST OF SKEW (HINTS) The HINTS is used at the bedside to help differentiate a peripheral cause of vertigo, such as vestibular neuritis, from a central cause, such as cerebellar stroke. 1.Head impulse – the patient fixates on the examiner’s nose. The examiner turns the patient’s head side to side a few times, then stops. If the patient’s eyes remain fixed, the test is negative. If a “catch-up” eye movement is required, the test is positive, indicating a peripheral disorder.  2.Nystagmus refers to rhythmic, jerky, involuntary eye movements. If the patient has unidirectional (to one side) nystagmus, even with a slight torsional component, this suggests a peripheral disorder. Nystagmus that is bidirectional, vertical, or primarily torsional indicates a central problem, such as a stroke.  3.Test for skew – when the eyes are alternately covered and uncovered while the patient fixes on one point, a vertical repositioning is called skew. The presence of skew indicates a central abnormality. HINTS performed by an experienced examiner is considered highly reliable in differentiating central from peripheral causes of acute vertigo. You can read more about this and many other aspects of vertigo in the new book “Vertigo and dizziness: A No-Nonsense Approach,” now available on Amazon.

• 
  danny b.gohain (@dannygohain) reported 6 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  Secret Apps (@getSecretApps) reported 9 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  Jill🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿💂‍♀️🐶🐾❤️ (@RoyalFan5457) reported 10 minutes ago

  @janiesaysyay Exactly. I went onto Amazon, found the book, scrolled down to “report an issue”. I’ve sent messages to BP & KP calling for the book tobe banned. I’ve posted on several platforms out of sheer exasperation that people think this promotion of extremism & incitement is ok. It isn’t!

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 11 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 12 minutes ago

  @AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?

• 
  Sunak's *****-up. (@sunakball) reported 13 minutes ago

  @RhodesFi32898 @Lord_Sugar Amazon is not a supplier but a market. So QoS remains a problem for this fantasy model.

• 
  m masquer (@masquer_m14438) reported 14 minutes ago

  @ModernDayCrimes @DangerousThinkg 1,000% correct! Most folks don't understand that digital meters can be used to 'throttle' home use - even if owner didn't agree to it. 'Smart' homes are horrible as well. News stories about elderly deaths in Europe and places like SoCal when power grid was browned out from high temps overload. News story about black Microsoft engineer who completely converted his house to 'smart'. An Amazon delivery driver falsely accused him of some sort of untoward comment and Amazon shut his entire house down with no notice. Including locking him out. Plus, Chinese law requires every microprocessor made there to have a 'backdoor' access built in. Every internet connected 'smart' appliance is a built in window to 'pattern of life'.

• 
  Lupen (@0xLupenn) reported 14 minutes ago

  In 1956, a secretary invented something in her kitchen. She brought it to work in a small bottle. In 1975, she sold it to Gillette for $47,500,000. It was white paint. This is Jeff Bezos's lecture on innovation at Stanford. Her name was Betty Nesmith Graham. She was an executive assistant and a terrible typist. The new typewriters used film ribbons. You couldn't erase mistakes. So she went home, mixed white paint to match the paper, and started painting over her errors with a tiny brush at her desk. She called it Liquid Paper. Then the WD-40 story. Three people. Government contract to coat Atlas missiles in storage silos so they wouldn't rust. They failed 39 times. The name WD-40 stands for Water Displacement, 40th Attempt. They named it straight out of the lab notebook. The Atlas missile market turned out to be small. So they sold it in hardware stores instead. Then Bezos talks about Amazon. Barnes & Noble launches online. They have 30,000 employees and $3,000,000,000 in revenue. Amazon has 125 people and $60,000,000. Forrester Research publishes a headline: "Amazon.toast." Bezos calls an all-hands meeting. Tells his 125 employees to be terrified every morning. Not of Barnes & Noble. Of customers. Watch the moment he explains the question nobody ever asks him. Everyone asks what will change in 10 years. Nobody asks what will NOT change. Customers will always want low prices, fast delivery, and wide selection. So you build everything around that. It compounds for decades. One week before this lecture, Amazon launched Amazon Prime. $79 a year. Unlimited two-day shipping. Nobody thought it would work. A senior product manager who worked on Prime expansion: $210,000 base salary. 200,000,000 users. It started with a $79 idea announced to a Stanford classroom. Bookmark this and watch later - after this lecture, every "stupid idea" you have will feel like a small bottle of white paint.

• 
  Marcus Cruz (@Marcus8214) reported 17 minutes ago

  @rauliscoolyo @salinisalazini Problem is that there is 30 nationally televised games. So you still need ESPN, NBC and Amazon Prime.

• 
  🍳 (@2kiview) reported 17 minutes ago

  @AmazonHelp I tried to change my payment method to my new debit card on amazon(.)com, but unfortunately the page keep buffering and won't take me to fill the form. Idk if it's because of my connection or the server?

• 
  Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported 19 minutes ago

  @eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.

• 
  Sidhant Singh Lalla (@sidlalla1) reported 33 minutes ago

  @PointsPro @man1sh_golcha Same. Counting down with gritted teeth on amazon pay and cred txns.

• 
  javadoodles ✍️ (@javadoodlestv) reported 33 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  shivam maurya (@shivamm57995718) reported 35 minutes ago

  @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

• 
  zombiehunter11 (@zombiehuntprgen) reported 38 minutes ago

  @ShadowBowser458 My main problem with Hazbin Hotel is that it try's to squish everything together and is very quick. Which isn't really their fault because amazon won't give them more episodes.

• 
  1 Aspen Tree (@Headqarters_69) reported 40 minutes ago

  @unusual_whales Why? What’s slowing Amazon down?

• 
  queenB (@KENDALLKUBAN) reported 48 minutes ago

  @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

• 
  Paradis (@ParadisLabs) reported 49 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  Dinesh Rawat (@Drawat0027) reported 49 minutes ago

  @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

• 
  Ramdutta (@jyoti_ramdutta) reported 51 minutes ago

  @amazonIN Hi, I raised an issue for non credit of cashback in respect of my Amazon Now order placed yesterday but instead cashback, full amount of refund has been issued. Kindly open the link for DM so that I can share the order ID.

• 
  Miami Dolphins Flag Guy (@clay8269) reported 52 minutes ago

  @branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.

• 
  A. (@esqinhiding) reported 56 minutes ago

  @_kingrosier people say Away is good. and Beis. or my brand that i got my amazon that haven’t broken at all lol

• 
  Derek Johnson (@rattletrap1776) reported 58 minutes ago

  Protesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌

• 
  Rana Pratap Singh (@ranapratap125) reported 58 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Duane - 🧙‍♂️🖖 - keybase.io/dfk (@honestduane) reported 60 minutes ago

  @PlumbNick I also get these kind of harassing phone calls from recruiters claiming to work with Amazon who don't seem to understand that as a prior L7 that asking me to boomerang comes with terms and conditions that require they fix the **** that let made me want to leave and not accept L8.