Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Guadalajara	Errors	12 hours ago
New York City	Website Down	13 hours ago
Pozza di Fassa	Website Down	17 hours ago
Bristol	Website Down	17 hours ago
Paris	Website Down	19 hours ago
Natal	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  President Pariah (@PresidentPariah) reported 7 minutes ago

  @Genki_JPN I assume US in particular has a terrible experience with physical gaming retail. GameStop assimilated almost everyone and ruined everything. BestBuy is gradually phasing games out. WalMart and Target are a low effort mess. And Amazon who knows what you'll get through them.

• 
  Nicole (@QueenNothing303) reported 19 minutes ago

  @AmazonHelp I already did that, NATALIE. Why do you think I’m still complaining? NO ONE has been able to fix my problem directly and NO ONE has replied to my emails when I’ve contacted the correct team. For over a week now.

• 
  Dave Reilly (@DaveReillygk3d) reported 23 minutes ago

  @phoenix2042 @MarkCHealey 💯 The Amazon/YES Broadcast didn’t show the MASN HP angle. Hard to glean where the ball was ascending as it left the field of play above the foul pole. MLB needs to fix this apace.

• 
  Nicolas Bustamante (@nicbstme) reported 24 minutes ago

  I asked Instinct to buy me a book on Amazon. The next day, it showed up at my house. The new generation of B2C AI products have no apps, no sweet UI it’s just text messages on SMS/Whastapp. The innovation with Instinct is Computer Use. The AI has access to a web browser and it sends you a secure link to connect your account with email/password, then uses log in and do the work. It’s extremely slow, but SMS makes that feel fine because it’s async. Computer use is the bridge to websites that still have no clean API, CLI or MCP for agents. Eventually every ecommerce company will expose agent APIs imo. Until then, agents will simply use their websites like we do! Sweet experience.

• 
  AustinFindsAlpha (@AustinsStocks) reported 25 minutes ago

  What I am owning during money printing cycles: -Stores of value; Metals, crypto -Productive assets that have already been built, like energy, hotels, scrap yard, warehouses -Assets with strong cash flows and pricing power: Costco, Visa, Mastercard, Palantir etc. These companies can simply pass inflation down to their customers, and a faster velocity of money is a tailwind. -Assets with high growth to outrun inflation. Reddit, Cloud Service Providers, again Palantir. -Assets that are NOT devastated by a credit crunch, and are rain or shine businesses, like Uber or Amazon

• 
  carol muse ⚖️ (@llacigart) reported 25 minutes ago

  ~ jeez. Amazon out there trying to kill our dogs w/ drones. like we don’t have enough problems!

• 
  Aaron (@stockswithaaron) reported 25 minutes ago

  CLOSE · 20 AUG 🔴RED DAY Stocks closed down. The S&P fell 0.9. Nasdaq fell 1. The Dow fell about 1.3, almost 700 points. Yesterday the government said it would buy more long-term bonds. That helped for one day. Today that help is gone. Loan rates went back up. Oil stayed up. Gas costs more. Walmart beat sales, but US stores missed. The stock fell about 9. SpaceX fell about 4. More shares could be sold today. Tesla and Amazon were down too. Bitcoin was the green tape. 72,700, up 6. This morning's jobs number was fine. Factories looked strong. Stocks still fell. NFA

• 
  TherionLycon 🔞🇺🇸🐺 (@TherionLycon) reported 26 minutes ago

  @TolkienWorldG Invest every cent i had into bitcoin and Amazon, & Fix a lot of my mistakes I made.

• 
  Amazon Help (@AmazonHelp) reported 28 minutes ago

  @sameerkhan2795 We do not have access to your account details over a social platform. Kindly wait and try after sometime. Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. - Gayathri

• 
  Priyanshu Saxena (@PriyanshuS09) reported 30 minutes ago

  Its not just damaged products, @amazonIN is degrading day by day in India! Plethora of delivery executive issues which I have been reporting since so many times, but nothing from Amazon. And now, damaged products! Moreover, return/replace has become a pain too! Useless ****!

• 
  RavynMC (@realfukingcute) reported 31 minutes ago

  @AmazonHelp It won't let me sign in to that link without downloading the app. Can you please provide a phone number

• 
  Dan Attwood 🇺🇦 🌻 (@DanattwoodD) reported 33 minutes ago

  @gator_gum Then Canada should sue for their refund cheque for the tariffs that the supreme court struck down. Apparently mistakenly the US treasury has been refunding corporations like Amazon instead

• 
  Gilgamesh (@Giglamesh7) reported 34 minutes ago

  @nic_carter You are being purposefully obtuse if you cannot discern the opposition to XgW AI hyperscalers vs a couple of server racks serving up a website. Its like comparing the amazon to the tree in your backyard. Sounds very much like someone is paying you to be this obtuse.

• 
  R.J (@cvtechreview) reported 36 minutes ago

  @BloggerDwight @FedEx @TextNow Yeah it may be. Amazon can deliver same day without issue. UPS used to be the worst, but they've gotten much better along with USPS. I've gotten stuff delivered directly from China that was faster than FedEx. I think everyone should ditch FedEx.

• 
  Md Rizwan (@mdRizawanSid) reported 38 minutes ago

  @flipkartsupport @Flipkart This was a terrible experience I have faced using Flipkart :/ Never had this kind of experience with anyone. No response, no resolution #flipkart #amazon #india

• 
  Storm™ (@dilophosaurid) reported 39 minutes ago

  I had to order eyedrops off of Amazon, I haven't had issues with the bottles I got, but this genuinely explains why I haven't found any since ******* April

• 
  Tomorrow’s James (@james__art) reported 43 minutes ago

  @wholemars A designated Amazon Dropbox could solve this problem. The drone could detect a Dropbox.

• 
  Sion Griffiths (@sionster) reported 47 minutes ago

  @FinanceTiger Did you get an Amazon voucher (or more) to stay? I’m thinking of moving, but I do like the fact that you get quoted an at market price from a suite of brokers that you can turn down. Direct market access sounds better on paper, but I don’t like it.

• 
  Làxmâñ dörå (@Laxmandora6) reported 49 minutes ago

  @AmazonHelp 9989144 is the docket number with @nch1915 foor your information. I hope @AmazonHelp you please escalate atleast now, your links are not working and I told you repeatedly too.

• 
  MASSIMO MANDARINO🇨🇦🇮🇹🇺🇸🇮🇱 (@MassMan44) reported 49 minutes ago

  @DiaryofaFixer @amazon @Sephora I don’t get ppl. Had a few deliveries brought to a house down the street….not sure how they messed that up. I mean if you don’t like your job just quit. Why would you do a half *** job? You’re paid to do a job you agreed to do, do it right , do it properly.

• 
  BadHairDecade (@Bad_Hair_Decade) reported 52 minutes ago

  @AmazonHelp I think your app for Windows is broken. Tried two different computers and purchased albums won't download. No error codes or anything. "Failed to download" and a red circle with exclamation point on one computer and just endless spinning in the other

• 
  Abhishek Singh (@0xlelouch_) reported 52 minutes ago

  System design prompt: design Amazon order tracking (what the customer sees from Placed to Delivered). 1) Clarify requirements - Read path: GetTracking(order_id) shows current status + timeline + ETA + carrier link - Write path: events from warehouse, carrier scans, returns, cancellations - Scale: huge read fanout (customers refresh), bursty writes (carrier batches) - Consistency: timeline can be eventual, but never regress (Delivered should not go back) - Latency: reads ~100ms p95; updates visible in seconds to minutes - Multi-region: users global; carriers regional; data residency may matter 2) APIs + data model - POST /tracking/events (source, order_id, event_id, status, ts, location, payload, version) - GET /orders/{id}/tracking (current_state, timeline[], last_updated, eta_range) - Tables: - orders(order_id, buyer_id, marketplace, created_at) - tracking_events(order_id, event_id, source, status, event_ts, ingest_ts, payload) - tracking_projection(order_id, current_status, timeline_compacted, eta, last_event_ts, seq) - Require idempotency key = (source, event_id). Store raw events forever, build derived view for reads 3) Architecture - Ingest service validates, authN per carrier/warehouse, writes to log (Kafka/Kinesis) - Stream processor builds per-order state machine and updates tracking_projection (DynamoDB/Cassandra) - Read service hits tracking_projection, falls back to replay last N events if projection missing - Cache: CDN/edge for anonymous carrier pages, Redis for hot order_ids, short TTL (10-30s) 4) Scaling + hotspots - Partition by order_id for ordered processing per order - Handle hot partitions during prime-day: add random shard suffix for projection writes, or split by (order_id hash, day) - Backfill: replay from log to rebuild projections without touching producers 5) Tradeoffs - Event sourcing vs update-in-place: more storage + complexity, but better audit, reprocessing, and debugging - Per-order ordering: strict ordering costs throughput; usually enforce monotonic state via state machine + event_ts/seq checks - ETA: compute async from carrier SLAs + ML; keep it separate so tracking doesn’t block on model outages 6) Failure cases to talk through - Duplicate events: dedupe on (source,event_id); stream is at-least-once - Out of order scans: accept into raw log, but projection only advances if state transition valid or timestamp newer - Missing carrier updates: show stale banner, last_updated, and widen eta_range - Partial outages: if projection store is down, serve cached + raw last known; queue writes, catch up from log - Bad data: carrier says Delivered at wrong geo; quarantine rule-based anomalies, keep audit trail, don’t overwrite photo/signature payloads

• 
  Gbenga Adewoyin🃏 (@gbengadewoyin) reported 54 minutes ago

  Kemi has looked into Africa’s problem and she’s trying to make sure it doesn’t happen in Britain. She’s right. But there is no way Britain becomes Multi-ethnic that it doesn’t become multicultural, people take their culture wherever they go. My book will be available for sale on @amazon and @AmazonUK from the 29th.

• 
  Ahmed Machiswala (@AhmedMachiswala) reported 56 minutes ago

  @AmazonHelp and arrange a proper escalation for my undelivered order. I have been waiting without receiving the order or even a call from the delivery agent. Please have a senior team member contact me and resolve this issue urgently.@amazonIN

• 
  Amazon Help (@AmazonHelp) reported 59 minutes ago

  @JanecekJudy Hello. We're sorry to hear about the issue with your order. For security purposes, we don't have account/order access over social media. In this case, we'd like to escalate this for you. Please sign in to your Amazon account, and contact us here: LINK. This unique link created for you will be active for one hour. We're standing by to assist. -Jane

• 
  TheTraumatizedTeacher (@catholicmom1970) reported 1 hour ago

  @SenateTim Sadly, no. But I don’t know why there is an issue unless Amazon is being difficult. My address has been the same forever! Thanks for trying!

• 
  Maga maga man (@Magamagaman22) reported 1 hour ago

  @AmazonHelp Yeah. Past two weeks. Nothing in stock. Your App walks you thru never ending circle of no help. Can’t even get call from anyone like we used to get for help or service. Someone else eventually will take Amazon place. Thirty minutes before I had to google a service number and then your idiot transfer me to ups. Finally second call a nice trained lady took my call and handled the problem.

• 
  Love booty (@PRabenswaay) reported 1 hour ago

  @Sairakhansvot A little hair is no problem but not the amazon forest lol

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 1 hour ago

  🚨 AMAZON $AMZN BETS $2 BILLION ON LATIN AMERICA Prime Video is making a major push into Latin America, committing $2B between 2027 and 2030. The money will go into: 🎬 More locally produced original shows ⚽ Live sports 📺 Acquired local content 🌎 Mexico, Brazil, Argentina, Colombia & Chile 🎓 New programs to develop local talent Prime Video says its number of local original titles will more than double by 2030, with 25 titles planned for 2027 alone. For Amazon, this is about more than streaming — it’s another push to deepen the Prime ecosystem in fast-growing international markets. 📉 $AMZN was down 1.75% at $261.20 at the time reported.

• 
  Er.Rishikesh Sharma (@Rishike25023913) reported 1 hour ago

  @AmazonHelp No happy my problem not solve