Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 6: Problems at Amazon
Amazon is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (29%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich
|
Website Down | 8 hours ago |
 Cali
|
Errors | 21 hours ago |
 Strasbourg
|
Errors | 1 day ago |
 Lakeville
|
Website Down | 1 day ago |
 Canberra
|
Website Down | 1 day ago |
|
Caen
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Lordmoople6969 (@Johnnie16933901) reported@FortniteStatus Amazon luna isn't launching fortnite please fix.
-
Mahima Singh (@mahimasingh0604) reportedI contacted Amazon Customer Support right away and reported the empty package. The issue was logged and a return pickup was scheduled for 31 May.
-
Max Wellian (@mbell58) reported@DorothyEubank16 Reich doesn't understand how it works. Bezos doesn't have 8 million in his pocket. He owns assets, like Amazon stock. To raise money to pay the tax, he would need to sell. Then, Amazon stock goes down and everyone depending on it for a pension gets slaughtered.
-
Coalition to Defend Amazon Workers (@CDAW_National) reported@sopjap I was counsel to the Amazon Labor Union during the organizing drive at JFK8. Chris Smalls should not be blamed for the failure to secure a contract. The reality is that the NLRB and American labor law are often incapable of delivering timely first contracts, allowing employers to delay bargaining for years. That is a failure of the system, not of Chris. He did not organize JFK8 alone, but neither should he be scapegoated for delays that are built into a broken labor relations framework.
-
Shiv Goyal🇮🇳 (@shivvgoyal) reported@amazonIN @amazon I’m receiving hundreds of shipping confirmation and delivery emails for orders that were delivered months ago. I’ve received 1000+ emails from yesterday and the issue is still ongoing. Customer support has been unable to resolve it.
-
YOP (@yop_tome) reported@AmazonHelp It’s like you pick and choose one thing to respond to while ignoring everything else. I’ve acknowledged that I’ve gotten a refund. The issue is the package never arrived, and I used to subscribe and save coupon that you guys are now saying that you guys don’t refund
-
Dude 3.0™ (@NamelessDudeZA) reportedThis is a real threat, WebAfrica was running their web hosting billing and support on WHMCS. So for the past few months WHMCS software has been under attack from hackers. My own server was attack through SQL injection of users fortunately I had to isolate and migrate to fresh new server provided by Amazon AWS.
-
Willow🍁 (@HRHLou) reportedI am going to start using a puffer/inhaler because of my breathing problems. The vet recommended the AERODAWG. It is cheaper on Amazon at about $85. There are others there with high ratings and half the price. Does anyone else out there use one? And what one is it?
-
Karen (@KarenHansonAZ) reported@hkoenigsfeld My mom has trouble with her phone and Kindle every week too. And when I’m there at the end of the month I have to go through her Amazon account and cancel all the subscriptions she started by accident.
-
Mayank (@mLivingA) reported@flipkartsupport . From now on, if the product is available on both @Flipkart and @amazonIN i will buy it from Amazon because they deliver timely and if they have a problem delivering a product. They give me "cancel the order" option. It's very hassle free.
-
Dilip Poreddy (@pidi411) reported@amazonIN @amazon ordered an item,delivered and the delivery person charged 499/-,later we realised it was only 236/-. Called customer care,realised the delivery person and person we gpay’d are not the same. Are you outsourcing deliveries to unknown guys? Serious security issue.
-
🎶Shawn Starry🎸🎙️🇺🇸🔥 (@HomeSecConsult) reported@AmazonHelp And fix your website.
-
Prateek Jain (@PrateekJainDev) reportedThe first AWS service wasn’t EC2. It wasn’t S3 either. It was Amazon SQS. Back in 2004, Amazon was facing a problem that every large distributed system eventually encounters: Too many services depending on each other. When one system slowed down, everything behind it slowed down too. Traffic spikes became outages. Retries became storms. Failures started spreading across the stack. Amazon’s solution was surprisingly simple. What if services didn’t need to talk to each other immediately? What if requests could wait in line until the receiving system was ready? That idea became Amazon Simple Queue Service (SQS), the first AWS service publicly announced. Nearly two decades later, the concept remains the same: Put a queue between systems and let them fail independently. During Prime Day 2021, SQS processed a peak of 47.7 million messages per second. Not because queues are exciting. Because decoupling systems turned out to be one of the most important ideas in cloud computing.
-
Sumit Gupta (@sumit22gupta) reported@janwhyy technically but not legally.. it wld be next to impossible to prove ths in court of law just like flipkat denied ws retail is them selling elec directly to cnsumer.. or cloudretail denying they are sellers distinctly not amazon directly engaging. these issues had prev arose & settled in cash of almost every name u knw.. amazon.. flips. myntra. lot of grey areas exist which are being openly expoited too
-
karthik (@karthikraoul) reported@AmazonHelp I got that number in your website and when i called that number. They asked me approve login authentication from my device
-
baseball menace (@baseballmenace1) reported@thattugglife They were gonna use WB as a theatrical distributor (like Amazon has done with MGM) just an fyi. There infrastructure cant do it alone, so now they just doubled down. It’s not that they were lying, they pivoted because the Warner deal fell through
-
Venture Pictures (@venturepictures) reportedDay 4: I’m still really disappointed with the way Amazon MGM have dealt with this Stargate debacle. They should address the issue, explain their position and not do the usual “what for this to blow over” tactic that gets used so often. #Stargate is really on the line. After showing us what we almost had. I’m not ready to let them get away with this. It makes no business sense…. #SaveStargate
-
Srajan Mishra (@mishra_srajan) reportedStill the issue is not resolved! @AmazonHelp
-
ArbRoyalsTheAce (@ArbRoyalsTheAce) reported@mattkalish Its also safe to assume DK and every other book ADVERTISES to make money. Heck, almost all companies pay to advertise. Evidently you hate the American way. Comcast Corporation: $5.75B Procter & Gamble: $4.39B AT&T: $3.52B Amazon: $3.38B General Motors: $3.24B Verizon Communications: $2.64B Ford Motor Company: $2.45B Charter Communications: $2.42B Alphabet, Inc. (Google): $2.41B Samsung Electronics: $2.41B Tell me you have a problem with ANY of these companies who advertise to get consumers to buy from them????
-
Manu Sisti (@Manu_Sisti) reported10 things that make a book sell on Amazon (most people only think about 2): 1/ Keyword in the title 2/ Keyword in the subtitle 3/ Review velocity in week 1 4/ First line of the description 5/ Price relative to competitors 6/ Number of reviews at launch 7/ BSR of the niche before writing 8/ Categories selected (most pick wrong) 9/ A cover that matches the genre visually 10/ Whether books 2 and 3 exist to cross-promote Most people fix #3 when the problem is #1.
-
Representative Press (@RepPress) reported@1119GJAMG @ClownWorld The vehicle in the video is a standard Amazon delivery van—not a massive semi or heavy commercial truck. It's one of their common step-in vans (often Rivian electric or similar), with a gross vehicle weight typically around 7,000–9,500 lbs. That's comparable to a loaded pickup truck or large SUV. any residential driveways (especially concrete ones poured to standard 4-inch thickness) are designed to handle 8,000–10,000+ lbs per axle under normal use. A quick partial pull-in by a delivery van for 30–60 seconds is unlikely to cause structural damage in most cases, especially if the driveway is in good condition. When you order a package for delivery to your home, you grant the delivery company and driver temporary, limited permission to enter your property (including the driveway and walkway) solely to complete the delivery. This stems from common law principles: delivery personnel are treated as "invitees" (or at least licensees) with a legitimate business purpose tied to your order. They are not trespassers during this reasonable, brief access. This applies to Amazon, UPS, FedEx, USPS, DoorDash, etc. Courts and practices recognize that e-commerce relies on this access. The driver had an implied license for brief, reasonable access. The homeowner can set rules going forward, but the confrontation style doesn't help enforce them and risks escalation. Bottom line: The homeowner was in the wrong here in terms of approach and proportionality. Delivery drivers deal with tight schedules, and a quick driveway pull-in for one package is normal courtesy in most neighborhoods. If damage is a real worry, best options are: Add specific instructions in the delivery app ("Leave at porch, no driveway"). Put up clear (but polite) signs. Contact Amazon support for repeat issues. Most people (including many in the video comments) side with the driver, the homeowner was rude and overreacting.
-
Rick Minor (@RickM197x) reportedHey America, don’t turn around press this button. Stop closing your eyes you can’t avoid it. Can you imagine if these were your children? 99% of you won’t even open this video. And that’s the problem with America. We turn a blind eye and just hop on Amazon and make our purchases and make our kids nice little sandwiches with the Crust cut off. When these children would literally die for those Crust that we throw away. But you won’t watch and you won’t even get to this point in reading. But I bet if you did watch and thought for a second what if these were my children I’m 100% certain your entire attitude will change.
-
Nothappyaboutmakinganaccount (@Shakingmyhead01) reported@CuisineInfamous @ClownWorld The curb weight of Amazon's electric delivery vans is approximately 6,000 pounds, and they can carry up to 12,000 pounds when fully loaded. That's heavy. It leaves full tire tread pattern going up and down my steep concrete driveway. A standard residential concrete driveway can typically support up to 25,000-30,000 pounds when properly constructed, while asphalt driveways generally hold around 8,000 pounds. Since the Amazon truck can weigh up to 18,000 lbs the guy with the asphalt drive has reason to complain.
-
Tc (@TcCote1101) reported@ClownWorld Amazon is the worst delivery service ever. They are terrible drivers, dangerous and inconsiderate park positions, throw boxes on the sidewalk. They hire the worst of the worst. I have seen them driving down the wrong side of a busy road making deliveries with the side door open. They will leave your business boxes outside on the sidewalk on Sunday when you’re closed. I have it on camera.
-
Rob (@robcali74) reported@amazon I swear, I have never had as much trouble dealing with Amazon, they closed my account. Why? Because I hit the payment button on a credit card I own but wasn't working on accident, sorry i am partially blind. I try and send my ID but your site for that was made by morons and is as useful as tits on a chicken. Then I am told by one of your reps I am a liar and a thief, love those Indian customer service reps. How are you going to fix this? Im pissed.
-
baseball menace (@baseballmenace1) reported@MovieGuy365 They were gonna use WB as a theatrical distributor because they can’t do it on there own. (Like Amazon is doing with MGM) so they just doubled down since that deal fell through
-
Dipankar Ghosh (@dipankaronline) reported@HondaCarIndia @AudioBlaupunkt In amazon i can see people reported this issue. Such a cheap product seems.
-
Siddhant Gorte (@siddhantgorte) reported@AmazonHelp @amazonIN @AmazonHelp My return request has been pending for more than a month with no status update. The link you provided only redirects to FAQs which do not address my issue Please provide a direct email address or customer support contact number so this matter can be resolved
-
Fco. Javier Lopez 🇪🇸 🖤 (@flopez_es) reportedHey @amazon made an order, you never sent me out the book, you cancelled the order but you did not send my money back. I've called you several times but nobody knows how to fix it and cut off my calls. Is there any professional that can help me ?
-
Gagan | Claude + AWS (@gagansaluja08) reported@thdxr the aws comparison works because amazon was actually drowning in the problem. they built it out of necessity, then realized it was bigger than internal use. the question isn't capability. it's who's staring at the problem every day, desperate enough to fix it.