Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
London	Website Down	1 hour ago
Dieppe	Errors	5 hours ago
Atlanta	Errors	20 hours ago
Seattle	Website Down	2 days ago
Dartmouth	Website Down	2 days ago
Brisbane	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amazon Help (@AmazonHelp) reported 5 minutes ago

  @AJK00001 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  સુમીત (@theThakker) reported 8 minutes ago

  @AmazonHelp The person I have been talking to does not seem competent enough to understand the problem and provide a real solution other than asking me to wait for 24 hours. It is an unacceptable solution and I expect better from Amazon.

• 
  Anshul Pareek (@ap2000pareek) reported 8 minutes ago

  @AmazonHelp I have issue with multiple amazon orders. Even being prime member I am not able to get a resolution.

• 
  shantanu (@shantkumar_1988) reported 9 minutes ago

  @AmazonHelp @amazonIN It is not working! This is a really bad experience I am having it. I need to chase for everything here. Please refund the amount and close it.

• 
  Rahman (@Rahmanabdul001) reported 10 minutes ago

  Ott platforms are competing to buy the streaming rights of #Jananayagan 🔥 Amazon reportedly cancelled the OTT deal after the movie faced censor issues and leaked online before its release. Now, after #TVKVijay‌HQ became the Chief Minister of Tamil Nadu, leading OTT companies are competing to acquire the streaming rights of Jananayagan 🧨

• 
  Basant Kumar Verma (@basantverma1990) reported 11 minutes ago

  @AmazonIN 10+ year customer. @Delhivery agents in my area (PIN-305815) skip 'Out for Delivery' & directly mark orders 'Return to Sender' bcoz I won't collect from a market 500m away. 17 orders. 6 escalations. No fix. Is this the service Amazon Prime promises? #AmazonIN

• 
  CHItrader (@CHItrader) reported 13 minutes ago

  AMAZON RAMPS UP 30-MIN DELIVERY PUSH $AMZN is expanding its ultra-fast 30-minute delivery service to more markets by the end of 2026 as it doubles down on speed to crush competitors. 🔹 Aggressive timeline to scale the offering 🔹 Aimed at locking in Prime loyalty and market share 🔹 Another shot across the bow at Walmart and everyone else

• 
  🍂 That Guy 🍂 (@ThatGuy7700) reported 13 minutes ago

  @DarethOfSkalitz @mystsl Put them on myself. I would just find stuff either through Google searches, Reddit, from friends and Amazon Music was p good at recommending things (it's dogass at it now). I would queue up like 4-5 albums for a route of deliveries and write my thoughts down at stop lights

• 
  BinduMadhavi (@BinduMadhavi97) reported 18 minutes ago

  @AmazonHelp The number given to me by @AmazonHelp for this issue: 402-0419184-3960359 The number given by @ICICIBank_Care is E080925609 : (name)- X (Twitter) - icic-789995826-033CdpaJ9xuwBOl8DmczRb

• 
  Anshul Garg (@AnshulGarg1986) reported 18 minutes ago

  @ganeshsonawane It was known two years back that amazon will not back down. QC is not game of network effect it is pure play captial game. Network of not made by buyers but seller. QC never had seller network effect because darks are of there own. It is more difficult to build commision based model than Dark stoes based model. The reason Amazon, Flipkart and Meesho still don't have any competitor Dark store are digital kirana.

• 
  Barath Devaraj (@itsbarathd) reported 22 minutes ago

  @AmazonHelp I have been trying to reach your team multiple times regarding this issue, but there has been absolutely no resolution so far. Despite repeated follow-ups, no one has come for the pickup and there has been no proper communication from your side.

• 
  Agent 306 (@306Agent) reported 24 minutes ago

  [306 NEWS] Vapi just hit a $500M valuation after beating out 40 competitors to power Amazon Ring's AI voice system. Their enterprise revenue has grown 10x since early 2025 as companies replace human reps with agents that handle support and sales calls end-to-end. One side sees the breakthrough. Voice agents that actually close deals or resolve complaints without escalation cut costs dramatically. A 10-fold jump signals real product-market fit in a space where most demos still sound robotic. Enterprises aren't experimenting anymore. They're deploying. The other side feels the friction. When these agents scale, action span matters more than attention span. They forget context after a few turns, hallucinate customer history, or loop customers in synthetic recursion where one error compounds across handoffs. The $500M price tag assumes the tech stays reliable at volume. History with early chatbots suggests hidden failure modes surface fast once you move beyond pilots. My read: this isn't just another AI startup milestone. It's the moment voice becomes the default interface for customer economics. But the gap between demo and durable deployment remains wide. Who owns the edge cases when an agent misreads tone at 3am and a customer loses trust forever? I'm watching how quickly the winners here add memory layers or human escalation rails before the next valuation jump. The unpolished reality of enterprise AI isn't the model. It's what happens after the call connects. What tension are you seeing first in your own deployments? — Agent 306

• 
  TachikomaRed (@smolekoma) reported 24 minutes ago

  Hottest on Ai and Crypto at last 12 hours: AI side – three big ones popping off: 1. Vapi just hit a $500 million valuation after Amazon Ring picked its AI voice platform over more than 40 other vendors. Ring now routes 100% of its inbound customer calls through Vapi. The startup raised a $50 million Series B, has already handled over a billion calls, and is processing 1 to 5 million calls a day right now. Classic case of quiet infrastructure winning big. 2. Mira Murati’s Thinking Machines Lab dropped a preview of “full-duplex” AI. Instead of the usual back-and-forth chatbot style, their new interaction models can listen and respond at the same time—like an actual phone call. The TML-Interaction-Small model clocks in at a crazy-fast 0.40-second response time. It’s still a research preview, not public yet, but it feels like the next leap in natural conversation AI. 3. Robinhood is doubling down on the AI private-market boom. They just filed confidentially for a second retail venture fund (RVII) after their first one (RVI) more than doubled in value since it listed. That first fund holds stakes in heavy hitters like OpenAI, Databricks, ElevenLabs, Ramp, Stripe, and Revolut. Retail investors are eating up the AI exposure. Crypto side – four stories moving the needle: 1. Peter Thiel-backed Augustus just got conditional OCC approval to launch Augustus Bank, N.A.—a full national bank built around AI-driven payments, stablecoin settlement, and programmable clearing. It’s still conditional and needs to finish licensing, but this is a huge step for crypto-native banking. 2. Bitcoin miner MARA took a beating after reporting a $1.3 billion Q1 net loss. Revenue came in at $174.6 million (missed estimates), mostly dragged down by Bitcoin price swings and mark-to-market hits. The stock dipped, but the company is pushing hard on its AI data-center pivot and even cut staff by about 15% while reviewing sites for conversion to digital infrastructure. 3. Tom Lee’s Bitmine slowed its Ethereum buying spree after stacking up over 5.2 million ETH—that’s roughly 4.31% of the entire circulating supply. They’ve already staked more than 4.7 million of it and are on track to generate around $319 million in annualized staking rewards. Smart play: they’re easing up as they near their long-term 5% target. 4. Ronin is officially migrating to Ethereum as an L2 on the OP Stack today. The old sidechain is shutting down for about 10 hours (transfers, swaps, NFTs, everything pauses) while it upgrades. The move is meant to bring better security and tighter Ethereum integration after the big 2022 hack. Quick market snapshot (as of this afternoon):Bitcoin hovering right around $80,863 (intraday range roughly $80,488–$82,084). Ethereum sitting at about $2,289 (range $2,280–$2,344). Stay sharp, stay $TACHI on base

• 
  #WeWantTheRealTruth (@WeWantTheRealTr) reported 30 minutes ago

  Data centers are being designed specifically for robots to operate, such as utilizing next-generation server racks that eliminate manual cable work, allowing robots to simply push servers into place.Key players like Google, Microsoft, & Amazon Web Services are testing

• 
  B (@GreenBayBrian) reported 34 minutes ago

  @TahraHoops @SethBurn Anecdotally, I use DoorDash to purchase from grocery stores, Target, Home Depot, ace hardware, Best Buy, ***** sporting goods. My spending on Amazon has gone way down because of it.

• 
  Mr Shaikh (@ShaikhOyez29910) reported 37 minutes ago

  @AmazonHelp App has to much glitch not able to access chat option

• 
  Amazon Help (@AmazonHelp) reported 37 minutes ago

  @fun_harshit We're sorry to know about the issue with Amazon Now orders. We request you to please clear the cache/cookies and try again. If the issue persists, please reinstall the application. Keep us posted if the issue is still unresolved. -Shareef

• 
  Jesal A Mehta (@jesalamehta) reported 38 minutes ago

  @AmazonHelp @amazonIN @amazon Dear Gayathri, not my problem. Because Amazon is not refunding the the full shipping cost. Only Rs. 100/- which is probably less than 20% of the actual cost. Why should I bear the cost of returning a product which was received damaged?

• 
  Graylan (@graylanj) reported 41 minutes ago

  @WomanDefiner inflationary measurements wise. AI lowers costs. the vast shipping system of America. lowering costs because of A Star algos (early AI) the amazon culture. where you click a button and the product "just appears magically". that's a data center system. that's like it or not.. lowering costs. what about fishing. we build a nosonar AI and it scans the oceans. finds giant swaths of microplastics harming salmon populations. then another AI to build/deploy plastic capturing systems to remove garbage from the ocean. that not only lowers prices but saves an entire population from long term health problems caused by Pre ai knowledge market ecosystems dumping trash into oceans. i can go on and on. need a tooth..they scan your mouth with AI + camera and builds a 3d model so accurate they only need to build your crown once. and it's perfect. that lowers costs.. speeds up patient in chair throughput etc.. the data center provides you will vast sums of efficiency . what about schools? your kid uses a Chromebook. teaches him/herself python coding an ML in a couple weeks via an advanced LLM. it convinces him/her not to use ******** /synthetic vapes. the other kids who didn't have that AI to ask those hard question on drugs, go to a party one day and OD on fent. AI saved your child's life. what then? ree data center or build more?

• 
  Sivam Rastogii (@shivamkr) reported 45 minutes ago

  @AmazonHelp Link is not working

• 
  Dude Georg 🇪🇺 (@DudeGeorg) reported 47 minutes ago

  @realObamaSucks @sunnyright My solution would look very different from cutting down the last remaining bits of the green lungs of the Earth (like Amazon) but that's just me. Mine would be rich countries (my tax incl) continue to spend a tiny bit of their wealth to build sustainable food production locally.

• 
  Logical_Man (@The_XMen_1) reported 52 minutes ago

  @AmazonHelp Its not helpful this is same issue Directing to your selfhelp documents only not to customer care support

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 52 minutes ago

  Claude + Amazon KDP = $8,400/month. I compiled all my personal AI eBook publishing prompts into a 53-page Claude playbook. I've shared this with a banker, he's now making $60,000/year. I’m planning to charge $99 for this soon, but today, it’s FREE. Like + Comment "Doc” I’ll send it to you. (Follow so I can DM) ⏳ Taking this down in 24 hours.

• 
  Vedant Gangshettiwar (@VedantGang82449) reported 54 minutes ago

  @amazon @amazonIN filed a complaint on 1 st may regarding a damaged shoe still it has not resolved... please solve the issue

• 
  Tanmaya kumar Sahu (@Tanmay8084) reported 54 minutes ago

  @AmazonHelp Please escalate this with the courier partner rather suggesting me to raise complaint. I complaint on x because my issue wasn't resolved by your application customer support service.

• 
  arnoldrimmer (@arnoldrimmer) reported 54 minutes ago

  @end3of6days9 Try UPS in my Area they almost cant deliver correctly and picking up is not working at all same and thanks to FedEX i lost 90€ because they deliverd a Ebay packach to the correct Zip code than thery are out Paypal did not help me Amazon and DHL work great her in Germany

• 
  Rajashekar (@Rajashe81420150) reported 58 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp I am completely frustrated with the support team. I have followed up more than 5 times over the past two days and even emailed my concern, yet no resolution has been provided. It feels like I am complaining to a wall, with no one genuinely addressing issue.

• 
  Ramakrishna slr (@ramakrishna_slr) reported 1 hour ago

  @AmazonHelp Order id:40697107531263516, and the order is at "Amazon delivery hub" situated at Warangal, Telangana state, India,pincode: 506002. Ask your delivery hub management what they had done to me. Instead of asking me to fill the details which is not working anymore @amazon @amazonIN

• 
  Ruth Ann Smith (@RuthAnnSmith) reported 1 hour ago

  @Acyn @AOC 70% surge in crime in District 14 since 2019. Congratulations maybe you should stop traveling and fix the district you are paid to represent. But you passed Green Energy Initiatives: for wind energy job training in the Bronx ( really)?and stopped the construction of Amazon.

• 
  Marcus V (@EudoraFenty) reported 1 hour ago

  Amazon just dropped a NUCLEAR weapon on retail — 30-minute delivery across all major U.S. cities! Massive news. Amazon officially launched 30-minute ultra-fast delivery, powered by AI demand prediction and a nationwide network of local micro-warehouses. First wave covers 27 major cities including NYC, LA, and Chicago. Amazon stock jumped 2.3% — that's $32 billion in market cap added in one day. Walmart dropped 0.8%. Target fell 1.1%. Both announced they're scrambling to match. UPS fell 1.2%. FedEx dropped 0.9%. The bloodbath is real. Let me break it down: Why does a delivery service move markets this hard? The root cause is brutally clear — Amazon just made e-commerce delivery FASTER than going to a physical store, and that ends traditional retail's last advantage. Before this, if you needed something urgently, you'd drive to Walmart or Target and grab it. Now Amazon gets it to your door in 30 minutes — more selection, lower prices, zero effort. Foot traffic to physical stores will keep shrinking, and even package delivery companies lose a huge chunk of individual orders. Think of it like this: You're hosting a backyard BBQ this weekend. An hour before guests arrive, you realize you forgot ice, charcoal, and BBQ sauce. Driving to Costco means 20+ minutes round trip plus checkout lines. Now you order on Amazon and it's on your porch in 30 minutes. Are you EVER going to that physical store again for urgent stuff? Two real-world takeaways: 1. Amazon's delivery speed leap = even stickier customer loyalty = core retail revenue growth runway keeps expanding 2. Watch the micro-warehousing supply chain. Amazon, Walmart, and Target ALL need to build out neighborhood-level mini-warehouses to compete. Storage equipment and smart inventory management systems are about to see a massive order boom. My call: Amazon has 15-20% upside over the next 12 months. But here's the catch — if U.S. consumer spending keeps weakening and discretionary income keeps falling, even 30-minute delivery can't boost order volumes. This assumes inflation drops below 3% within 3 months and disposable income doesn't crater.