Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Amazon
Amazon is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Spartanburg
|
Website Down | 1 hour ago |
|
Wixom
|
Sign in | 2 hours ago |
|
Orlando
|
Website Down | 2 hours ago |
 Folkestone
|
Sign in | 4 hours ago |
|
London
|
Errors | 4 hours ago |
 Toronto
|
Website Down | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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thatladtemod 🧑🏾💻 (@thatladtemod) reportedThen came building ML solutions with Amazon SageMaker AI. We then broke down classification vs regression problems—understanding not just what they are, but when to use each. And that naturally led into confusion matrices and evaluation formulas.
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iAMNOTHERE (@iamhere2234) reported@igrochyok @Bossy_Leah Healthy people do expect to be productively employed. Retail expects you to pay to keep their employee wages down. That's Walmart, Target, Kroger, Safeway, Amazon. Stop going after the people who need assistance and start going after the people who demand we pay their workers.
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Daniel Ericksen (@Erickdanielson9) reportedShut Amazon down
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longtimegone (@longtimegone65) reported@33lunasea @Vikings Every player taken in every draft is a what if. Injury is my issue he may be a hall of famer for all I know. Would your return a damaged package to Amazon you got in the mail? Yes he has size and skill no question but a foot injury is a bigger deal than let’s say a shoulder
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WicMets🇺🇸 (@WicMets) reported@AmazonHelp They sent me a broken link. You can’t make it up. Horrible ai, horrible chat interface, horrible customer assistance. Bezos is sending his wife to the moon and you can’t even tell a customer when something will arrive.
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Bob (@Bob22214833) reported@boardgamedealz @ThamesAndKosmos @amazon In my experience sale price on this usually goes down to about $25.
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Jitendra Kumar (@jumper1095) reported@AmazonHelp @amazonIN @amazon Thank you for your response. I couldn’t connect within the 1-hour window as the link expired. Kindly share a new link or alternative way to reach your team. The issue is still unresolved despite multiple proofs of damaged delivery. I request your support for a fair resolution.
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Giant Tarantula (@GTarantula37851) reported@sedullus_1 @Nonuser841596 @Green_Onions67 I prefer to keep the amazon instead of letting latinos shave it down and put a bunch of favelas instead, you guys cant make a working society
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vanita (@vanita_2380) reported@AmazonHelp Not working
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Tushar Badhe (@tusharbadhe07) reported@AmazonHelp @Delhivery AWB 13372142901740 – Due 15 Apr, still pending. In my city but stuck. No call, no attempt. Falsely marked “Customer Refused”. I did NOT refuse. This is a false update. Take action and fix it. Amazon, stop using Delhivery here — unacceptable service.
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Sir Ravindra S Chandan (@ravindrachandan) reported@AmazonHelp Asking me to simply 'place the order again' is unacceptable. I am not going to re-order after the experience I have had. It is clear that you are ignoring my complaint rather than solving it, and you have no regard for my time. Your team lacks any genuine problem-solving ability.
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Gameboyznthehood (@Gameboyzntheho1) reported@amyblance2000 @Geniustechw She scared Amazon away from long island city with 20,000 jobs. Shes a slow adult, much like yourself.
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raju narayanan (@rajupulz615) reported@amazonIN @AmazonHelp Sub. Refund not genereted. Dear Amazo support team Iam writing to escalated an issue regarding order id. 403-7884467-456343. Iam initiated return for the item as it was not functionally proper. The return request was accepted by your system on 18/4/26
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raju_hasmukh (@RajuHasmukh) reported@EduardHabsburg I still collect stamps. What is also a tragedy is that no one writes letters with ink. And also in many countries postal services are being scaled down due to no demand for their services due to Amazon etc.
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Bipin Mishra (@BipinM67895) reported@AmazonHelp Do you take your customers for fools? I have been working on this very issue continuously for the past 15 days, yet no solution has emerged.
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Aurora ✨ (@Lumi_Lucky) reported@BullrunnersHQ Until the Amazon Newsroom issues an official statement, this is just typical engagement farming from the XRP social media circles
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Rammani Tiwari (@TiwariRamm15275) reported@AmazonHelp Hello, Do you take your customers for fools? I have been working on this very issue continuously for the past 5 months, yet no solution has emerged. Don't Mind but you @AmitAgarwal all Frod
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NareshKumar Kaderu (@NKaderu) reported@AmazonHelp Pls solve the issue ASAP
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Geetika Ahuja (@GeetikaAhu5290) reported@AmazonHelp I had two issues one of return/refund the other of unlocking my one a/c. No help I could be provided on these two by your customer reps. Why do they come on chats and phones if nothing is in their hands?!
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Ujjwal Kumar Singh (@UjjwalK34345310) reported@AmazonHelp @JaikyYadav16 @ShyamMeeraSingh i want to escalate this issue from your end to prevent such practices in future.
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MOASS.eth.sol, CFA, PhD (@MOASSeth) reportedAmazon just shut down their Queens warehouse
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Madhava Rao (@madhavarimilli) reported@AmazonHelp @amazonIN Your chat link is not working I am disappointed with this kind of service. I regret auto renewing prime membership and just ordering 1 item made me not eligible for refund and the item also has not been delivered. I need a refund of prime it's useless if this is the case.
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Manjunathswamy H (@mnhiremath25) reported@AmazonHelp Would like to clarify- I AM NOT YOUR EMPLOYEE TO CLICK AND GET RESOLVED OF MY ISSUE - You people exist bcz of customer service so, Arrange a call back on my Contact 9538999025 I had enough of your reporting , calling ur support team - @jagograhakjago this is the situation
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TheCollector (@collector075) reported@Gentlman_Gaming @amazon Amazon has gone down hill
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Freddy Hecker (@heckerfreddy) reported@PeterSweden7 I am in the bolivian Amazon and we have no birth problem. In 1972 our City had 16.000 people, no we have more than 120.000. If you want birth, pay the mothers 500 Euro for each child from 0 to 18 years. .
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Manjunathswamy H (@mnhiremath25) reported@AmazonHelp Plz read your earlier responses Ruheena now youre acting smart and Humble. If you cant access customer details via social media its your amazons system issue. I dont care. Its your job to help customer when we approach you
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Dipam Sarkar (@dipam_sarkar06) reported@AmazonHelp 2 minutes ago I could connect with your team and the customer executive assured me my issue will be solved between today. thankyou
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Steevin (@Steevisms) reported@AmazonHelp Yeah this needs to just be a refund and even then that doesn't solve the problem because it was a time sensitive order thats too late to receive and im ruining a vacation wasting time messaging you
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Michelangel Yo (@MichelangelYo) reported@default_friend Half of Hasan's crowd has probably returned a box of rocks to amazon however. (which i don't have a problem with morally)
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Nitin Singh (@NitinSi01455941) reportedAmazon Prime India or Amazon Patience India? Ordered O General AC on19Apr(403-5952672-0312330), promised delivery on 20Apr. 20th: “Vehicle broke down” 21st: Same excuse, different partner 24th: Still no delivery Customer care says seller gets 5 days. @amazonIN @Flipkart @amazon