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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 4: Problems at Amazon

Amazon is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 39 minutes ago
Toronto Errors 4 hours ago
Dallas Website Down 22 hours ago
Chicago Sign in 1 day ago
Rājkot Errors 1 day ago
Tijuana Website Down 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Sole_Republican
    Johnny N. (@Sole_Republican) reported

    Amazon WS is not about the sourcing method. If you’re new to Amazon, you probably heard so much about it, if not already experienced how bad Amazon customer service is for the buyer. You would experience the same with OA: cancelled orders, missing, damaged, and needing returns, wrong items, tracking issues, etc.… Running an OA business is not just running an Amazon business. You need to manage your “supplier” (since RA/OA people get so offended when I say retailer.) But any time you need to reach out to your “supplier,” it’s like dealing with Amazon you have to deal with a VA and a new person every time. Now at a low level this is easy, which is why gurus promote OA so much the barrier to entry is so low. However, realistically you are volunteering to handcuff your hands behind your back before you even start. Compared to WS, you don’t need to explain yourself any time there’s a problem. Submitting orders is faster, etc.… If you’ve only ever done OA and never tried WS and just think negatively base on what social media say. you’re hurting yourself more than helping. Anyway, wishing everyone the best of luck for the rest of the 2020s see y’all in 2030 and hope everyone is still selling.

  • Harsha_02_
    Harsh Vardhan (@Harsha_02_) reported

    @AmazonHelp This wasn’t the solution for my email/ issue

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @defiCosmos down 84% from ATH, microsoft/amazon partnerships, Q2 data platform and Q3 agentic systems coming can't call you a 20x but the setup's there if they ship

  • DipanshuKu55175
    Dipanshu Kushwaha (@DipanshuKu55175) reported

    9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

  • ClustZContact
    Clustz | AI, World & Tech News (@ClustZContact) reported

    GameStop trying to buy eBay for $56 BILLION isn’t random. It’s a survival move disguised as ambition. Here’s what’s really going on 👇 GameStop is still fighting a slow decline. Physical game sales are dying, and its past pivots (NFTs, crypto, etc.) haven’t created a stable future. So instead of fixing the core business… it’s trying to replace it entirely. eBay gives them 3 things instantly: 1) A real e-commerce engine : GameStop has stores. eBay has global online liquidity. Combine both → instant Amazon challenger narrative. 2) Access to high-margin categories : Both are quietly converging on the same niche: collectibles (cards, retro, fandom). This is where margins + community + repeat buyers exist. 3) A shortcut to relevance (not growth) : GameStop rebuilding itself organically would take years — and might still fail. Buying eBay compresses that entire timeline into one move: • Instantly becomes a global e-commerce player • Gains millions of active users overnight • Shifts narrative from “dying retailer” to “platform company” • Forces markets + media to reprice the story immediately This isn’t about synergy first. It’s about changing how the market perceives GameStop overnight. But here’s the deeper play most people are missing: 👉 Ryan Cohen isn’t buying eBay for what it is today 👉 He’s buying it for what it could become His bet: Turn eBay into a “community-driven commerce platform” – blending marketplaces, fandom, live commerce, and retail footprint Basically: Reddit × Shopify × Amazon (lite) And if it works? He’s already hinted at a hundreds-of-billions valuation vision. ⸻ But the risk is massive: • GameStop is 4x smaller → financing is heavily debt-driven (~$20B planned) • eBay is already performing well → not a distressed asset • Integration complexity = huge execution risk ⸻ So this deal isn’t just an acquisition. It’s a high-stakes identity reset. Either: GameStop becomes a serious commerce player… Or this becomes one of the boldest overreaches in tech history. ⸻ The real question: Is this genius… or desperation at scale?

  • Akkiverma007
    Akash Verma (@Akkiverma007) reported

    @amazonIN @amazon @AmazonHelp I am unable to access my Amazon Associates account. It shows “Not connected with associates account” even though I created it recently and have earnings of ₹859. Please check and resolve this issue ASAP. This is affecting my earnings and work.

  • QuikInsightz
    QuikInsightz (@QuikInsightz) reported

    🚨#BREAKING: Ryan Cohen, CEO of GameStop, just made the most audacious corporate bid of 2026. What happened: • GameStop $GME announced an unsolicited, non-binding offer to acquire eBay for $125 per share in a cash and stock deal, valuing eBay at approximately $55.5 billion • The offer represents a 20% premium to eBay's Friday closing price of $104.07, and a 46% premium to its price on February 4 - the date GameStop quietly began building its eBay position • Cohen appeared on CNBC's Squawk Box this morning and said: "We are offering half cash, half stock, and we have the ability to issue stock in order to get the deal done" • GameStop has already accumulated roughly a 5% stake in eBay through derivatives and common stock • Cohen confirmed he has not yet spoken to eBay's management: "We are just starting" • eBay formally responded today, saying it will "carefully review and consider the unsolicited proposal to determine the course of action that it believes is in the best interests of the company and all eBay shareholders" How GameStop plans to fund a $55.5B deal: • GameStop holds approximately $9.4 billion in cash and liquid investments as of January 31, 2026, which includes Bitcoin holdings • Up to $20 billion in debt financing via a commitment letter from TD Securities • The remainder would be covered by issuing new GameStop shares • Cohen is also in discussions with Middle East sovereign wealth funds as a potential additional funding source The size problem everyone is talking about: • GameStop's market cap before the announcement was approximately $11.8 billion. eBay's pre-announcement valuation was roughly $46 billion — nearly 4 times larger • Cohen is proposing that a $12 billion company acquire a $46 billion one, funded largely by debt and new share issuance • Michael Burry posted on Substack today: "GME and eBay. Makes perfect sense" • Cohen's CNBC interview was described as "combative and awkward" as he repeatedly directed viewers to GameStop's website instead of answering specific financing questions The strategic logic Cohen is selling: • Cohen built Chewy from a small startup into a $40 billion business before selling to PetSmart for $3.35 billion in 2017. He frames the eBay deal in similar terms • GameStop's formal proposal targets $2 billion in annual cost cuts within year one, focused on eBay's $2.4 billion sales and marketing budget, which generated flat user growth in 2025 • Cohen projects eBay's earnings per share would rise to $7.79 from $4.26 in year one from cost cuts alone • GameStop's 1,600 US retail stores are pitched as physical infrastructure for eBay's marketplace - authentication centers, fulfillment hubs, and live commerce venues • Cohen's January 2026 compensation package pays him up to $35 billion in equity if GameStop reaches a $100 billion market cap and $10 billion in cumulative EBITDA. This deal is the most direct path to that target • The stated goal: build a combined platform capable of competing directly with Amazon The market reaction: • $EBAY is currently trading at $109, up 5%, still well below the $125 offer, suggesting investors are skeptical the deal closes • $GME fell 8.18% to $24.37 after the CNBC interview, as investors absorbed the financing gap and Cohen's lack of structural specifics

  • TotalRecall9
    Jeremiah (@TotalRecall9) reported

    @amazon Your logistics network is 👎. A lot of the boxes don't have paper..so the products rattle around during delivery. A lot gets damaged & missorted. You're terrible on DSP drivers..pay, benefits, workload, team scorecards taking individual bonuses, scapegoated for everything, et al.

  • flaspi1
    Frank (@flaspi1) reported

    @AmazonHelp @michaelpatron0 Update-Open chat with a "specilist" on the case. Wait. Chat today. Rep says "oh $8.30 is outdated — the actual competitive price is $14.76." Cool. I'm already at $9.98. That's below $14.76. So… give me the Buy Box? Rep: "It compares your LIST price, not sale price." Me: "Then why does your dashboard explicitly tell me to lower the SALE price?" Rep: "That's outdated." Me: "So the system suppressing me is broken, but I still have to work around it?" Rep: "Correct." What the "specialist" is telling me makes no sense.

  • kingusama97
    mohd usama (@kingusama97) reported

    @AmazonHelp in Delhi. Delivery agents mark my Refrigerator "Delivery Attempted" without calling, then return it. Forced to reorder at a higher price, now facing the same fake updates again! Order Fix ASAP! @jagograhakjago

  • ifourth
    ifourth (@ifourth) reported

    The hidden cost of eCom no one talks about: everyone holds your money. Stripe and PayPal hold payouts and skip weekends. Amazon pays every two weeks. Etsy holds yours too. Meanwhile Facebook Ads charges you every threshold, weekends included. You pay fast, you get paid slow. eCom life lol

  • AIPhDEthan
    Ethan Walker (@AIPhDEthan) reported

    Schmidt's right: AI builder demand is enormous. US AI hiring down 14% since ChatGPT. Amazon fires 30K, Oracle cuts pay 40%. Who's actually hiring? Markets building AI infrastructure.

  • negligible_cap
    Negligible Capital (@negligible_cap) reported

    $AMZN just launched Amazon Supply Chain Services (ASCS) which opens up their logistics and shipping network to outside businesses and already has several major customers. Effectively a direct competitor to $FDX and $UPS, which are both down about 5% premarket. Smart play by AMZN – makes a lot of sense

  • amazon_adnan
    Adnan Aslam (@amazon_adnan) reported

    You’re wasting money on Amazon PPC. And you don’t even realize it. Here’s what’s happening: → You’re paying for clicks → Your listing isn’t converting → You increase bids → Your ACoS gets worse Repeat. This is how most sellers burn thousands. PPC is not your problem. Your conversion is. Fix this first: → Main image (does it explain the product instantly?) → Offer (why should I buy THIS?) → Reviews (do they build trust fast?) Traffic without conversion = expensive testing. Not growth. Comment “FIX” and I’ll send you a quick conversion checklist.

  • kingusama97
    mohd usama (@kingusama97) reported

    @AmazonHelp This link is not working

  • decimablack
    Alex | Video Marketing (@decimablack) reported

    A founder came to me with 15K subscribers and a channel that was basically dy*ing. We revived the channel on Video 6. Janson Smith had been posting on YouTube for 7 years. His topics were all over the place. • Taxes • Amazon • Dropshipping • Shopify • Accounting • TikTok Shop Getting 800-1K views per video. We narrowed his entire content strategy to one topic. First thing we fixed wasn't just the content… His videos had an audio-visual sync glitch that made them physically unwatchable. So first, I had him buy specific gear to fix it. Then we got ruthless on strategy… He wanted to do TikTok Shop, Amazon, and Shopify. Me: “You can only pick one.” Him: “Alright, let's do TikTok Shop.” Me: “Let’s go even narrower.” We landed on AI + TikTok Shop specifically, nothing else. Video 6 hit 20K views. After that: 21K, 10K, 43K, and his latest video is pulling thousands within hours of posting. And now he’s approaching 20K subs in 3 months across 14 videos total. His feedback to me last week: "Keep doing what you're doing, this is booking calls."

  • Pare57277Hitesh
    hitesh sharma (@Pare57277Hitesh) reported

    @ConsumerHelp_ @AmazonHelp Extremely poor support. My issue is pending for days and calls are getting disconnected repeatedly. No proper response from your team. Order ID: 402-8799690-3299557 If not resolved immediately, I will escalate this legally.

  • markuretsky
    Mark Uretsky (@markuretsky) reported

    @TheShortBear UPS is down but most of Amazon shipping is handled by third party

  • TTVdookiepox
    ****** (@TTVdookiepox) reported

    @lunypex They migrated Apex to Amazon servers last year, how exactly are they supposed to fix them?

  • Jowen927
    Jesse (@Jowen927) reported

    @Azariel91 90% of people don’t understand FedEx and Amazon drivers work for contractors. If you have an issue you have to contact Amazon it threaten the driver.

  • MilkRoadAI
    Milk Road AI (@MilkRoadAI) reported

    Amazon is still the most underrated stock in the Mag 7 and if you're sleeping on it, you're about to miss the next AWS moment (Save this). Every few years, Amazon does something it has only done a handful of times in its history, it takes a capability it built for itself and opens it up to the world. The first time it did this, it created AWS, a business now running at a $142 billion annual revenue rate, growing at 24% year over year, printing 35% operating margins, and projected by CEO Andy Jassy to hit $600 billion in annual revenue by 2036. What started as Amazon's internal cloud became the backbone of the internet and today, it's doing it again, this time with logistics. Amazon just launched Amazon Supply Chain Services opening its full freight, distribution, fulfillment, and parcel shipping network to any business on the planet. And the early signups are P&G, 3M, Lands' End, and American Eagle Outfitters. These are some of the most operationally sophisticated companies in the world, and they're handing Amazon the keys to their supply chains. The proof of concept was already there. Since 2006, independent sellers shipped more than 80 billion units through Fulfillment by Amazon and sellers using Amazon's end to end logistics see nearly 20% higher sales. Amazon took that model, battle tested it across hundreds of thousands of businesses, and now it's offering it to the entire $1 trillion global 3PL market, a market projected to hit $2.1 trillion by 2032. Now here's why the stock is still underrated, Amazon is trading at a P/E of 32.7x on a market cap of $2.9T. That multiple barely prices in what's already in the building, AWS re accelerating, advertising crossing $50 billion plus and gross margins expanding to 50% in 2025 and this doesn't price in ASCS at all. This is a company that just opened a new enterprise logistics revenue line targeting a trillion dollar market, and the market is treating it like nothing happened. The financials back the bull case hard, FY2025 revenue hit $716.9B , up 12.4% year over year. Q1 2026 came in at $181.5B in revenue with EPS of $2.78, 74% above the consensus estimate. Milk Road now see $810B in revenue for FY2026 and the earnings machine is not slowing down. The capex spend $200B in 2026, looks scary on paper but it's the same bet Bezos made with AWS in the early 2000s. Build infrastructure nobody else can afford to replicate, then monetize it for decades. Every dollar Amazon is spending on robotics, AI forecasting, and logistics density is making the same network it just opened up to enterprises cheaper and faster to operate. That's operating leverage compounding in real time and this is exactly why Milk Road analysts remain bullish on Amazon. AWS is accelerating into the AI supercycle and sitting on $244 billion in contracted backlog, ASCS is a multi year enterprise revenue unlock that is just getting started. We've already started building a significant position and is up on it massively. If you want to see exactly how we're sizing it, what we're buying, and our full thesis, come join us. Link in bio.

  • MilkRoadAI
    Milk Road AI (@MilkRoadAI) reported

    Amazon is still the most underrated stock in the Mag 7 and if you're sleeping on it, you're about to miss the next AWS moment (Save this). Every few years, Amazon does something it has only done a handful of times in its history, it takes a capability it built for itself and opens it up to the world. The first time it did this, it created AWS, a business now running at a $142 billion annual revenue rate, growing at 24% year over year, printing 35% operating margins, and projected by CEO Andy Jassy to hit $600 billion in annual revenue by 2036. What started as Amazon's internal cloud became the backbone of the internet and today, it's doing it again, this time with logistics. Amazon just launched Amazon Supply Chain Services opening its full freight, distribution, fulfillment, and parcel shipping network to any business on the planet. And the early signups are P&G, 3M, Lands' End, and American Eagle Outfitters. These are some of the most operationally sophisticated companies in the world, and they're handing Amazon the keys to their supply chains. The proof of concept was already there. Since 2006, independent sellers shipped more than 80 billion units through Fulfillment by Amazon and sellers using Amazon's end to end logistics see nearly 20% higher sales. Amazon took that model, battle tested it across hundreds of thousands of businesses, and now it's offering it to the entire $1 trillion global 3PL market, a market projected to hit $2.1 trillion by 2032. Now here's why the stock is still underrated, Amazon is trading at a P/E of 32.7x on a market cap of $2.9T. That multiple barely prices in what's already in the building, AWS re accelerating, advertising crossing $50 billion plus and gross margins expanding to 50% in 2025 and this doesn't price in ASCS at all. This is a company that just opened a new enterprise logistics revenue line targeting a trillion dollar market, and the market is treating it like nothing happened. The financials back the bull case hard, FY2025 revenue hit $716.9B , up 12.4% year over year. Q1 2026 came in at $181.5B in revenue with EPS of $2.78, 74% above the consensus estimate. Milk Road now see $810B in revenue for FY2026 and the earnings machine is not slowing down. The capex spend $200B in 2026, looks scary on paper but it's the same bet Bezos made with AWS in the early 2000s. Build infrastructure nobody else can afford to replicate, then monetize it for decades. Every dollar Amazon is spending on robotics, AI forecasting, and logistics density is making the same network it just opened up to enterprises cheaper and faster to operate. That's operating leverage compounding in real time and this is exactly why Milk Road analysts remain bullish on Amazon. AWS is accelerating into the AI supercycle and sitting on $244 billion in contracted backlog, ASCS is a multi year enterprise revenue unlock that is just getting started. We've already started building a significant position and is up on it massively. If you want to see exactly how we're sizing it, what we're buying, and our full thesis, come join us. Link in below!

  • Brett_Aint_Dead
    Woke_Fascism (@Brett_Aint_Dead) reported

    @LayoffAI @ryancohen Bro he is gonna gut EBAY, make even more profitable. Then aquire and do then next company. We are working on trillion dollar. 100billion market cap goal post . Competition to Amazon. Not to mention GME has hands down the best investor base in the entire rigged markets. 😎

  • justgrm
    Grim (@justgrm) reported

    This 23-year-old guy assembled a portfolio of 30 AI girls, and each one brings him $2,000 a month through Amazon affiliate. If you look at his screen, it does not look like a TikTok creator panel, it looks like a financial dashboard. 30 rows, each with a girl's name, niche, conversion, baseline income. Monthly yield on the portfolio, $60,000. Annual ceiling, about $720,000. A financial portfolio is built like this: dozens of small positions, each one consistently profitable, and total income does not depend on 1 star. This logic used to be applied to stocks and bonds. That same logic now lives on TikTok. Only instead of stocks there are AI influencers, and instead of dividends there is affiliate commission from Amazon. In his portfolio there is an AI girl about baby care, an AI girl about garden tools, an AI girl about children's books by a specific author, an AI girl about kitchen gadgets for left-handed people. After that another 26 equally small niches in which there is not 1 real blogger. Once a week he sits down at the laptop, checks which of the 30 girls dropped, which one grew, and rewrites her next video. This is not even marketing, it is rebalancing. Each niche gives a predictable curve: the micro-audience grows by 2 to 3% per week, unsubscribes stay near 0, purchase conversion fluctuates between 1.5 and 2%. Any drop in these metrics is a reason to rewrite the offer. The strangest part is that half of his 30 niches are so small that there is not 1 known blogger in them at all. No living person makes content about children's books by a specific author or about tools for left-handed gardeners. And that is exactly where his AI girls take the entire market. The most stable position in his portfolio is the AI girl about baby food for allergy sufferers. She has 35,000 subscribers, not 1 viral video, just a steady flow of $2,100 in affiliate commission every month, without spikes and without dips. The buyer in a micro-niche does not care who recommends the product. What matters to them is that there is a video, there is a product, and there is a link, and this combo closes their entire search. Here marketing turned into financial management, where the main metric is not virality, but evenness of income across 30 sources at once. This guy has not 1 meeting with a client, not 1 brand contract, not 1 contract with a real model, just 30 rows in his spreadsheet and 30 affiliate links. And in this story he himself is not a marketer. And not a TikTok blogger. He is a portfolio manager whose stocks are faces that do not exist. Today his portfolio has 30. In a year it will have 100. In 3 years, 1,000, and then standard micro-influencers on TikTok will close as a class, because in every one of their niches someone's AI position will already be sitting. Here the marketing industry shifted from a creative business into a financial one, with its own portfolios, yield, and risk management. 30 girls. 30 niches. 30 affiliate links. And 1 person who looks at it like an index fund of AI influencers. A real mid-tier investment fund manages the same annual yield as this guy, only the fund has a team of 40 people, regulatory reporting, and a 2-and-20 fee. This guy has a laptop and a ViewMax subscription.

  • INFOFLOWfx
    INFO FLOW (@INFOFLOWfx) reported

    FEDEX DOWN 5.5%. UPS DOWN 6.2%. AMAZON OPENS LOGISTICS NETWORK TO THIRD PARTIES.

  • 2224sharma
    Chandan Kumar (@2224sharma) reported

    Chroma kind of stores. Amazon in india playing smartly with indian consumers and kept some goons to manage their post sales services.even after raising concern on these forums, their team has no seriousness to solve my issue and above that upon calling them,they threaten me

  • denstarr4
    Vegas Conservative (@denstarr4) reported

    @c567l45 @amazon I have the app, but usually use my pc. Never had any issue with a return.

  • DivyaSipani
    Divya Garg Sipani (@DivyaSipani) reported

    @AmazonHelp After checking your order details i can see that your order returning and undeliverable. Please be informed we cannot reinstate a cancelled order. Kindly place a new order. Also, i have escalated this issue to the concerned team and they will get back to us within 24 hours. Parrots

  • sarcastic_hedgi
    Sarcastic Hedgie (@sarcastic_hedgi) reported

    gamestop buying ebay is the most desperate pivot since radio shack tried to become a phone store... except this time they want to issue stock at meme prices to overpay for a business amazon already killed

  • Beawesome42
    Forwardthinking (@Beawesome42) reported

    @LeftyWinter 🤥🤥🤥🤥 stopping the merger caused it shut down and 18k jobs to be lost and higher prices for all of us. Just like Dems blocking Amazon from buying iRobot. Company shut down thousands of jobs lost. Or @aoc blocking Amazon from opening offices in LICity. Thousand of jobs lost