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Amazon status: access issues and outage reports

Service-wide status: Amazon

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Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

Amazon signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 43% Website Down (43%)
  • 33% Errors (33%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Islington Errors 23 hours ago
Vienna Sign in 2 days ago
Chicago Errors 3 days ago
Honeoye Falls Sign in 3 days ago
Helensburgh Sign in 4 days ago
Annecy Website Down 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • katrinket17
    The Powerful Katrinket (@katrinket17) reported

    @leock224 The brand I'm using is called VITALFLOW from Amazon. I ran out and tried a different brand, but much preferred this one. There seems to be a plethora of issues this treats, my mind even seems clearer. It's worth checking into.

  • thatoneguy7560
    Guy (@thatoneguy7560) reported

    I mean I agree, but I think this is a wider streaming problem than just Marvel. Apple, Amazon, HBO etc. all seem to have moved toward this model, where writers have less creative authority and there’s no real showrunner running the whole thing

  • devendra0202
    Devendra Agarwal (@devendra0202) reported

    @amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)

  • canipack21
    Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported

    @eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.

  • mapolami
    Akin Oríjà (@mapolami) reported

    Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

  • akhilteja099
    Kolluru Akhil Teja (@akhilteja099) reported

    @ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs

  • rai_razwan
    rai (@rai_razwan) reported

    Man Utd turned down £10m+ from Amazon last year because Amorim didn't want cameras around. Amorim's gone. Carrick's in. All or Nothing is now on for the whole of 26/27 — at a record fee for a football documentary. Bold move, filming this one. #MUFC #PremierLeague

  • AnthonyCingle
    Anthony Cingle (@AnthonyCingle) reported

    @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

  • rattletrap1776
    Derek Johnson (@rattletrap1776) reported

    Protesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌

  • KENDALLKUBAN
    queenB (@KENDALLKUBAN) reported

    @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

  • katiessafk
    𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported

    @foreurydice amazon prime would’ve held it down

  • pmanik94
    pmanik (@pmanik94) reported

    @AmazonHelp I did not any resolution from you guys in this chat. I am not sure why customer will face problem if there is system glitch from amazon @amazonIN @PMOIndia

  • _desaishashank
    Shashank Desai (@_desaishashank) reported

    Ordered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.

  • sourabha4u
    Sourabha Shakya (@sourabha4u) reported

    Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

  • LittlesTeacher1
    Hanadi A. (@LittlesTeacher1) reported

    @MsKinCali They should be able to send the correct item since it’s their mistake. Hopefully Amazon can fix it 🥰

  • SpiceP0dcast
    Alon Michael (@SpiceP0dcast) reported

    "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

  • LeoJean581
    Jean Leonard (@LeoJean581) reported

    @draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?

  • ZizouDeTemu
    Richard 🍋 (@ZizouDeTemu) reported

    @atuhru You can buy it in Amazon Japan. Problem solved.

  • tim2_12
    tim212 (@tim2_12) reported

    @FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.

  • madhubhavaraju
    Madhu Bhavaraju (@madhubhavaraju) reported

    Two pieces of news in the ad tech world. Amazon has been sued over ad auctions and Google has been asked to make some changes. The problem we really have is information asymmetry. The tech platforms control the full value chain Audience -> auction -> measurement -> attribution -> optimisation This makes them super efficient beasts but at the cost of transparency. ROAS published should be a guidance and not THE single source of truth. Brands have to build an independent source of measurement such as blended CAC, repeat rate, incremental sales, and new customer rate.

  • SupportAmericaF
    American 🇺🇸 (@SupportAmericaF) reported

    @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

  • ForArt
    ForArt (@ForArt) reported

    @Awk20000 @amazon , @Twitch Seems like you got a problem with various things that would make any shareholder squirm. Get to fixing it its not rocket science. Radicalization from the platform is getting worse and there are plenty of receipts online about it...is TOS just a suggestion?

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    Staying well-stocked is vital because delivery time is a huge driver of conversion rate and organic rank. If your inventory drops below what's needed to meet demand for a keyword in a specific location, Amazon will often lower your rank there and surface a competitor with a faster delivery time. Ads take the same hit, and it starts before you're actually out of stock. Let's say you have a popular variation item getting low in stock. The delivery date pushes out while the low stock ASIN is still live in your campaigns, getting impressions. The shopper sees a delivery date weeks away and scrolls. They would have no idea there's a variation on that page arriving next day. So you end up suppressing the ASIN by hand to stop it serving a bad delivery promise, then going back through the campaigns to switch it all on again weeks later. Low inventory lowers CTR, CVR, organic rank, AND bogs down your PPC operations. Do what you can to keep stock levels healthy!

  • Drawat0027
    Dinesh Rawat (@Drawat0027) reported

    @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

  • CuriousInkCo
    BG Burton (@CuriousInkCo) reported

    @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

  • ryanTesling
    Energy Max (@ryanTesling) reported

    There are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN

  • DailyPlanetoid
    Joel (@DailyPlanetoid) reported

    @RealMassguy @2fort4 - Trace DNA handling: Microscopic touch DNA on the knife sheath could be the result of secondary transfer or scene contamination. -2 UNIDENTIFIED MALE PROFILES ON THE SHEATH -completely ignoring the ACTUAL male DNA profiles FOUND IN THE HOUSE, at the scene, -Hair found in chapinin's hand that completely excludes Kohberger as a contributor - Terrible cctv: the Vague, intentionally degraded CCTV footage of a vehicle they could never truly decide on make/model until BK's name, it was a nissan, a 2 door, a ford then a2011–2013 Hyundai Elantra, but Kohberger drove a 2015 model so they bump it up to 2016. - Inexact cell tracking: Mobile tower pings only prove he was somewhere within a wide geographical zone, not at the exact house. -No victim connection: prosectour bill thompson confirm this after plea. There is no evidence of digital stalking, social media contact, or prior real-world interaction with the victims. -LACK of any physical evidence: Despite a bloody, violent crime, investigators found zero victim DNA or blood in Kohberger's car or apartment. -inconstant eyewitness discription across all 3 of DM's interviews, while BF account was never used due to it not matching DM's -Delayed emergency call: The 8-hour gap between the estimated time of the murders and the police notification leaves an unmonitored window of time at the crime scene. -Proven fact that a clean up amongst the common areas occurred. -ILLEGAL IGG PROCESS: why did the fbi "destroy" all evidence of how they used a sequencing tool that "fills in the gaps" to build out the dna profile they had until it created enough to use for public genealogy sites.. -Every tip or lead was dropped after they recieved BK's name -early documents show a focus on frat bros and inner/wider circle surrounding drug use and persona motives -Amazon CLICKS not purchases, learn to read ******** Amazon click history document, not a receipt or POP shows On 20 Mar 2022 in PA it shows Ka-Bar knife / sheath / sharpener pages, plus cart and checkout URLs. Many similar rows over a couple days. Each page load is a new line. This file alone does not prove a purchase went through, only that those items were viewed and checkout was opened. -the non public list of 12 potential suspects/poi that never had BK's name on it, including the first original including - COLE BARANBERG: by nov 16 was being followed by LE to obtain a sample for comparison, his DNA was found "inconclusive"(can not be excluded) to the male profile found under maddie's fingernails.. why didnt fbi go use there dna ai for that male profile? hmmm a military trained culinary chef that worked at a Big 5 Sporting Goods store for 8 years, whos comes from a criminal family of ******, murderers and drug traffickers -BRENT KOPACKA! wont even bother with you -JOSE CRUZ: he was alleged only a year prior to the murders that on October 10, 2021, a masked intruder carrying a knife broke into a home shared by four female college students at 3:38 AM. Jose Cruz, the neighbour became a suspect after lying to police about his whereabouts after his albi didn't check out, his dna was found on cigarette's on the property of 1122... like come ******** on. -JACK SHOWALTER: ("Grub Truck" Guy): One of the last people seen with Madison and Kaylee on the late-night food truck livestream. -JACK DUCOEUR : hot head recent EX to Kaylee Goncalves'. had the clearest motive of anyone, lied about call of 17 mins, can be heard on 1112 balcony footage prior to 3AM was most interviewed POI -DYLAN MORTENSEN:was physically inside a mass homicide scene, is the only eye witness and her account changed so many times, but was so not credible. She was awake cant hear a double murder in the bed above her but can hear a voice well enough that she couldnt recongise in abathroom on the other side of the floor she is one, but also couldn't accurately tell the difference between xana or kaylee.. said she went to sleep until 11am phone activity prove that to be completely fale..investigators failed to exhaustively vet her timeline, alibi, and state of mind to ensure she had no involvement. -BETHANY FUNKE: As the other surviving resident inside the house during a brutal quadruple murder, she should of also been automatically an operational subject of interest. She has a conflicting account compared to dylan, slept on the bottom floor where no attacks occurred... and survived completely unharmed. why is everything regarding Bethany sealed? compared to even dylan? we know nothing, she has not spoken.. not even her phone activity.. that enough to raise any doubt for you yet? or you just gunna pretend nothing matter especially unidentified male dna even tho the button on the sheath is SUCH PROOF OF GUILT! onlt if its BK's name attached

  • badwolf70
    PREPPER BOB (@badwolf70) reported

    @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

  • Habanero_Jefe
    JK47 (@Habanero_Jefe) reported

    @mookiealexander Dumb move...I like / respect DM, but blending SNL tabloid news skits into MNF was a giant F - . Then they doubled down by bringing in Tony K... then C.C... The **** list goes on... glad A.M bounced and got PAID 💰 by Daddy Amazon... he earned it

  • DegenerateTBone
    Jonathan Smith (@DegenerateTBone) reported

    As some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.

Amazon detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (10 minutes)
  • Detected:
    Detection ended: (12 minutes)
  • Detected:
    Detection ended: (159 minutes)
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    Detection ended: (88 minutes)

What to do if Amazon is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Amazon; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works