Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
San Miguel de Allende	Sign in	2 hours ago
Ashburn	Website Down	5 hours ago
Rochester	Errors	14 hours ago
Montigny-le-Bretonneux	Errors	16 hours ago
Tucson	Website Down	19 hours ago
Seattle	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  piyush batheja (@piyush_bat6409) reported 2 minutes ago

  Amazon initially acknowledged the issue and assured me that the product was marked delivered despite not being delivered. I was promised a resolution within 48 hours, and I have screenshots of this communication.

• 
  exhausted Padres lad (@cringus__dingus) reported 5 minutes ago

  @fucktard6969 @birdmoder Red-crowned Amazon parrots, I believe! There’s a big flock up in LA that usually hangs out around Pasadena, and another one down in OC that used to love the fig trees on campus when I was in college.

• 
  Shellback Sea Media (@Shellback_Sea) reported 6 minutes ago

  @han_ducko @Duff_Enthusiast @bordeauxyoutube Just don't want ppl to get overhyped about this "confirmation" and being let down again cause this is not a for sure thing based on this Amazon listing that makes no sense and the CFB 27 site not listing PC. Wait until the 4th and see if they mention anything. Then hype it.

• 
  Sharron Horn (@SharronHorn12) reported 7 minutes ago

  @MahikRani50377 You're the one with the problem. Carry dog bags with you. Amazon has boxes with hundreds of bags so you'll never run out.

• 
  Athenum News (@AthenumNews) reported 8 minutes ago

  @NoLimitGains the table's real but it's half the filing. this is berkshire's q1 13f, the first under greg abel after buffett stepped down jan 1: visa, mastercard, amazon, unitedhealth and 16 names exited. but the same filing shows buys: tripled alphabet, a fresh ~$2.65b delta, plus lennar and macy's. that's a rotation out of expensive payment and healthcare names into value and an ai bet, not "going to cash for a crash." cropping it to the sells flips the story.

• 
  Andrew (@Social_Chef) reported 8 minutes ago

  @LucemViator @amazon A literal mess — and the self help customer service made it worse. My order arrived as a total disaster: broken glass jars mixed with Alfredo sauce everywhere. When I tried using the app’s self-help tools, I could only get refunds instead of replacements. They even asked me to return some of the damaged items via UPS… while covered in glass shards and sauce. After finally reaching a live agent, they could only send replacements for the items that hadn’t already been refunded. When I tried to reorder the rest, the promotional pricing was no longer available, forcing me into yet another chat. It seems like everything is finally resolved now, but I’m still waiting to see how the replacement order arrives. Pretty frustrating experience overall.

• 
  StillMisanthropic (@StillMisanthro1) reported 11 minutes ago

  @HeptishHotik @yashalevine They were readying a launch for Amazon Leo, which is Amazon's take on SpaceX's Starlink. The pad and most of the facilities associated with it were built in the past few years for New Glenn. Seriously, put the crackpipe down.

• 
  Asim Kumar Mahakul (@asim_xtronix) reported 13 minutes ago

  @AmazonHelp I have talked total 25 customer executives, how could I expect a solution with the 26th one will solve my issue, still I will try

• 
  Will Klein (@willklein_) reported 14 minutes ago

  I have to share this with anyone that shops at @amazon before they make the same mistake. My order for a $5,100 mower 7 weeks ago was NOT delivered - their order status claims it was while FedEx confirmed otherwise - and after weeks of calls to Amazon, they promised a refund was being issued two weeks ago. Today, their executive customer service walked that back and said they are unable to issue a refund. They asked for documentation which I already provided from FedEx. Lesson: be careful what you order from Amazon. Small stuff is easy to return but if it’s a freight package, you may be rolling the dice. I don’t know what else to do. 😣

• 
  A (@ClassicsEducate) reported 16 minutes ago

  @financedystop Well, this is true, but there is this thing where Amazon uses a lot of Chinese crap that will either kill you, or possibly blow away in straight line winds. Sears home, not so much. The biggest issue today are taxes, and insurance. People cannot afford kit homes. Sadly.

• 
  Sushant Vimukt (@sushant57451098) reported 19 minutes ago

  @AmazonHelp Urgent help needed for Order: 402-2975513-7631559.​Sunday return pickup for Airfryer failed because the agent said the box was too big for his bike.​It's rescheduled for tomorrow, but we are at office (house locked 9-19:30). Please fix this vehicle assignment issue

• 
  Rahul Jaipuriar (@JaipuriarR90778) reported 21 minutes ago

  @AmazonHelp Dear @ajassy and @JeffBezos You can block me if you want. Or return/replace my product or keep receiving my messages. Your customer care executive have once again sent me a message. They dont resolve the issue, just keep on chatting. Please replace all your cc executives.

• 
  AllieJade (@AllieJade1) reported 23 minutes ago

  I think families no longer felt safe. It started with too much delinquency at the malls, nobody wanted to stomp down on it, then Amazon not only gave the public better prices, convenience, and frankly safety while shopping.

• 
  Hey There (@HappyToHelpYa) reported 23 minutes ago

  @LeftMyHeartOnD A store that provides options to fix your own **** when the commercial world tries to keep pushing **** that breaks and can’t be fixed casually without special equipment , is the best thing to have for the future. I gotta order solder and **** from Amazon when I could go there.

• 
  Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported 25 minutes ago

  @maybedanielleee What a contrast. At The Speedway - an American institution devoted to competition, high performance, exceptional competency and dedication, and the values that Make America Great. At the Amazon DC - mediocrity, the debasement of American workers, the unleashing of low skill onto our highways, corporatist greed and unaccountability, the things that are dragging America down.

• 
  Frankenguy (@ThisOldMonster) reported 28 minutes ago

  @MicaeloTho56828 @DanGuy96 The problem is that She-Ray’s film rights are owned by Universal and Dreamworks is developing a live action series for Amazon. He-Man’s is owned by Amazon themselves (produced under MGM). Could they decide to form a licensing partnership like Disney and Sony for Spider-Man? Possibly. But there’s possibility and probability. Let’s see which happens first.

• 
  Tracy Ann (@tracy_ann03) reported 34 minutes ago

  @AmazonHelp @mnshkmrpnd It’s not working & saying the password is incorrect ! I’ve been blocked due to misuse & had no feedback as to why ! Honestly this is appalling

• 
  Ammani-san (@AmmaniSan) reported 34 minutes ago

  @AmazonHelp Now u are asking me to fill a document! U have all details in email and in your phone recording! Fix the issue instead of buying time. Urgent Complaint – Repeated Failed Delivery for My Son’s Football Shoes – Order #[405-6456694-3046763] [405-5538669-2061933]

• 
  Robin M. (@MediaGoddess1) reported 36 minutes ago

  @DEADLINE "Amazon MGM hosted the event and served as title sponsor. Prime Video, AWS and other Amazon operations and projects were woven through the programming." Titles of panels: “AI Has a Branding Problem” [self inflicted] “If You Don’t Control Discovery, You Don’t Exist.” [threat?]

• 
  the boyfriend 🇩🇴🏁 (@_InkMyThoughts) reported 39 minutes ago

  @__juicehuncho I honestly don’t have just one brand I use. I typically just try ones I find on Amazon and I haven’t had any issues with my real lashes. It’s possible though for sure

• 
  Todd Llewellyn (@ToddLlewellyn) reported 39 minutes ago

  @shawngorham Honestly same. We have it on subscription from Amazon. Makes me nervous when we get down to only have 4-5 packs

• 
  fan page (@prollyjailah) reported 41 minutes ago

  Genuinely had to chase the Amazon truck down the street today because she drove smooth past my **** then had the nerve to ask me “is it heavy”

• 
  Vol Fanatics Show 🎙️ (@VolFanatics1998) reported 42 minutes ago

  @ItsLeland They don’t check for track passes, but they will sure shut down traffic and not allow Amazon delivery vans to get back to their station when they are done with work

• 
  flat snark (@vulgarityitself) reported 42 minutes ago

  @LIEEATER67 Amazon not slow bro

• 
  KVD (@VNDKFTW) reported 51 minutes ago

  @PeakHobby At least your box can only go up and down lol. Amazon shipping has been so bad that literally only 1 out of every 15 items survived. There was 1 time i saw a decent packaging just to find all 5 ETB have tear in them must be handled by workers with 2 inch long fullset 💅 💅 💅

• 
  Aaron (@aaronbatilo) reported 54 minutes ago

  I didn't know Amazon got down with rhythm games like that

• 
  A J Ellzey (@ajellzey) reported 54 minutes ago

  @amazon I did what u told me & brought the return item to CVS, which is a UPS pickup, & they said I had to have a return label. Yall told me that I didn’t have to have one. Now I’ve came all the way down here for nothing & u make it hard as hell to contact a live agent. Now what?

• 
  Vivek Saliya (@vs_2611) reported 55 minutes ago

  is anyone facing issues on JioHotstar mobile app while watching the final match of IPL? Because as soon as the amazon prime ad ends, i see the buffering on screen. Strange because it only appears after the amazon prime ad, no after any other ads. @JioHotstar

• 
  ODÉ FREN (@roger_smil78014) reported 57 minutes ago

  @A_townspeaks GM Fren! Is amazon going to fix that mess for you?

• 
  Wade Tate (@WadeTate) reported 57 minutes ago

  @PMax_TV @TheLizVariant But no one makes a squeak about circle jerk service economies. Money go round is money going around. It isn't a problem and I've no idea why anyone would think it was? Google, apple, fb, amazon, x, wont go bust if it went away tomorrow. Openai would lose some funds cash. Big deal