Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (34%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Harringay	Errors	3 hours ago
London	Website Down	6 hours ago
Lalinde	Website Down	10 hours ago
Valladolid	Sign in	13 hours ago
Wichita	Errors	1 day ago
Knoxville	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Filibuster (@caliginousomber) reported 3 minutes ago

  @akafaceUS I counter argue that society ruined malls. They became a place where shootings, kidnappings and price gouging ran rampant with little to no consequence. The mentally ill of the world and the government enabling them to keep going into a place filled with people is the problem. Men can wear skirts and walk into women’s bathrooms. People used to be able to drop their kids off at the mall to hang with their friends and kids go missing. Or people walk in with automatic guns and mow people down. And if none of that happens, you’re still looking at having to give your kid $80 so they can buy a sandwich, a smoothie and a bottle of water. All Amazon did was capitalize on that to the fullest. But Amazon, FedEx and UPS were already in full force before the malls went extinct.

• 
  지우 (@minccino02) reported 5 minutes ago

  @AmazonHelp Ahmed’s replies haven’t actually addressed my issue. Just the same response repeated. I really hope someone else on this team can help resolve this. Please don’t let me down again.

• 
  FrozenXP (@614NHL) reported 6 minutes ago

  @SeanOfNowhere @F1RETHECANNON It's a location issue then I don't know what to tell you. Have literally never had a bad experience with amazon delivery myself.

• 
  Paul Roundy (@PaulRoundy1) reported 6 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  BG Burton (@CuriousInkCo) reported 8 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  rai (@rai_razwan) reported 11 minutes ago

  Man Utd turned down £10m+ from Amazon last year because Amorim didn't want cameras around. Amorim's gone. Carrick's in. All or Nothing is now on for the whole of 26/27 — at a record fee for a football documentary. Bold move, filming this one. #MUFC #PremierLeague

• 
  Mr. 5 Star (@Mr5Star) reported 12 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  AFCB Oldgit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@AFCBOldgit) reported 14 minutes ago

  @DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷

• 
  Further Records (@furtherrecords) reported 15 minutes ago

  @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

• 
  AI News (@ainewsusa) reported 18 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  지우 (@minccino02) reported 20 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 20 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  Humberto (@patife) reported 21 minutes ago

  @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

• 
  지우 (@minccino02) reported 21 minutes ago

  @AmazonHelp Just to clarify, are the same representatives who gave me inconsistent answers each time, and who made my situation more complicated, really the best resource for resolving this issue?

• 
  danny b.gohain (@dannygohain) reported 28 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported 29 minutes ago

  @foreurydice amazon prime would’ve held it down

• 
  Layla (@67lld) reported 37 minutes ago

  @akafaceUS Amazon has nothing to do with it. People would still go to them if it wasn’t a thug hangout. And thugs crashing the stores and roaming around causing problems. Many stores and restaurants have closed because of them. Yes, restaurants too. They would rather close than deal with a lawsuit, trying to refuse service to some of these people now. They would rather close and clean up after them or put up with their behaviors. And the added theft is crazy because of them.

• 
  Rana Pratap Singh (@ranapratap125) reported 40 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  queenB (@KENDALLKUBAN) reported 42 minutes ago

  @akafaceUS Don’t blame Amazon, ppl got really lazy is the problem

• 
  Carlos Rivas MD (@CarlosRivasMD) reported 43 minutes ago

  @RikLesel @toobaffled @Peacelilly1961 I don’t recommend purchasing supplements on Amazon. Large rate of errors, counterfeits, scams, etc. No need to overcomplicate: Get levels tested, if deficient: replete. Retest later to monitor. Lithium is one trace mineral, there are various, all important to brain health and health in general.

• 
  Hanadi A. (@LittlesTeacher1) reported 44 minutes ago

  @MsKinCali They should be able to send the correct item since it’s their mistake. Hopefully Amazon can fix it 🥰

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 46 minutes ago

  @AmazonHelp Just to give you an idea how much the unwillingness of your tech support to help.I have t send a routers to be fix,the manufacturer required a copy of the invoice which we can’t access to the account any more,the hacker is controlling that account. How do I get that info ?

• 
  Tesla_Optimus (@Tesla_Optimus_K) reported 48 minutes ago

  Piper ******* says Amazon's AI spend still clears. Meta and Google's returns don't. Aug. 31 note: Overweight Amazon, $320 target. Amazon's ROIC averaged about 17% from 2018–2025 and they see ~14% in 2026 — ugly versus history, least ugly versus peers. Meta's ROIC is sketched down ~27 points from 2024 to 2027, Alphabet ~26. Champion's split is simple: Amazon pours into AWS, a metered business. Meta and Google are pouring into frontier models whose payback is a press release. Jassy actually walks payback periods on the call. The other two talk products and infrastructure. Amazon's ROIC can still sag if they overbuild or price-war the cloud. It's just not falling off a cliff the way the model labs are. Same capex boom. Three different receipts. Source : Yahoo Finance #Amazon #Meta #Google $AMZN $META $GOOGL

• 
  TheAlphaLegion (@legioxxalpha) reported 48 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  Juan Guillermo Ruiz (@JuanRzc) reported 49 minutes ago

  @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

• 
  zombiehunter11 (@zombiehuntprgen) reported 51 minutes ago

  @ShadowBowser458 My main problem with Hazbin Hotel is that it try's to squish everything together and is very quick. Which isn't really their fault because amazon won't give them more episodes.

• 
  American 🇺🇸 (@SupportAmericaF) reported 51 minutes ago

  @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

• 
  lon :3 (@seunginplushies) reported 51 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  ChefDankerton (@Dankert315) reported 52 minutes ago

  @ThoughtCrimes80 There's always 1-4 accidents as well. Last time I went down 2 weeks ago, and Amazon truck smashed an exit divider. It was 1 ******* lane for a 1/2 a mile.

• 
  leelakurup (@leelakurup) reported 57 minutes ago

  @Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??