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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 13: Problems at Amazon

Amazon is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
New York City Website Down 32 minutes ago
Bolivia Sign in 2 hours ago
Las Vegas Sign in 2 hours ago
Carmel-by-the-Sea Sign in 3 hours ago
Chicago Website Down 5 hours ago
Portland Website Down 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • RedclawDraws
    Redclaw🐉👑 VILLAIN ARC (@RedclawDraws) reported

    So, you’re left with TWO options, support the indies yourself or have the big corporations front the bill at the cost of the studios creative freedoms. All I’m saying is, don’t go bitching if you start seeing Glitch projects become Amazon Video exclusives.

  • DreadiousJax
    Dreadfuljaxgames (@DreadiousJax) reported

    @SillyoneNichole Also they are affiliated with multiple major entertainment corporations btw Netflix and Amazon are corporate entities that are extremely affiliated with Glitch so the definition you just showed is extremely wrong

  • Divyrajsinh91
    Divyrajsinh Parmar (@Divyrajsinh91) reported

    @AmazonHelp I’ve tried everything and still haven't received my money back. Forget it. Trust me, once I build my website, I will show everyone what happens when you and your team fail to resolve issues and issue refunds. I don’t want a refund anymore; I want pure revenge.

  • PhaentGames
    phaent the laughing mountain ❤️‍🔥⛰️😂 (@PhaentGames) reported

    @MonikaCinnyRoll @Spooky3DPG @VastSpreadLove In public, as this is, it's necessary to think on if something is true, kind, and necessary before spewing it further than your own noggin. You want to share you farted 6 times, fine, whatever. You want to lie that 6 Amazon warehouses were burned down, please stop.

  • Dah_Rishu
    Rishabh Bansal (@Dah_Rishu) reported

    @AmazonHelp @AmazonHelp The issue was reviewed again, however the response received does not address the discrepancy already shared. There is a clear mismatch between pickup attempt updates and actual availability confirmation. Requesting escalation to the concerned team for proper review.

  • LauraE_27
    Nay~All~Day (Laura) (@LauraE_27) reported

    @AmazonHelp It wasn’t my mistake that the wrong item was shipped, so why am I using my time and gas money when the error was on @amazon ?

  • AnaMagSL
    Laureline 👑 (@AnaMagSL) reported

    @CobaltBl00 @EthicalHype @AnimatorBruce Oh, okay. I didn’t know Amazon did this and it’s bad. But even then, going to the movie theater is way more expensive than the $2.99 amazon charges for a si for episode. Why is it okay when Glitch charges you $20 but when Amazon charges $3 is bad? In my opinion both are bad.

  • DarthKripple
    Lord Adorable (@DarthKripple) reported

    @mookiealexander was Amazon Prime shooting this today? If so, sometimes you have inexperience in production and mistakes happen. This is really f-ing terrible though. LOL.

  • okShipIt
    Eunice (@okShipIt) reported

    left amazon 2019. joined google. first bug at google, manager messaged privately: "hey, found an issue in your change. can you fix?" fixed it. that was it. no meeting. no dashboard. no fifteen faces. took six months at google to stop checking code six times. (1/2)

  • cdaubitz
    Charlie D. (@cdaubitz) reported

    @AmazonFresh there's a glitch in the amazon fresh 30 day free tryout, if you click on it, it instantly charges you for it, NO 30 day trial free and no way to get out of it.

  • luisrmartinez
    Luis R Martinez (@luisrmartinez) reported

    Amazon in 2026 has to have the worst ui for shopping, and their product variant selector is still broken. Pick a color or pick a size. and before you know it you ordered a completely different product. Thanks for shipping midnight blue case... for an iphone 6. That single UX failure is probably responsible for millions in returns annually.

  • TorpidIvy85
    Mary Marceline (@TorpidIvy85) reported

    @AmazonHelp what lovely online customer service agents you have. I just chatted with someone for over an hour about an anniversary gift that is already 2 days late, and they still couldn't resolve my issue. Is there anyone who can? #embarrassed #frustrated #PrimeMember

  • michael06167584
    michael (@michael06167584) reported

    By National security you mean protecting the criminals in government, this isn’t a problem for BEZO’s Amazon, I guess he paid the bribe

  • BByrneArenaD23
    vinny (@BByrneArenaD23) reported

    @tb4um @the_mr_merchant @charise_lee No losses .. insurance .. get a clue . Look at the cars in the lot , the clothes , the phones.. these people aren’t burning their own jobs down - they are actually trying to make a living, activists they are not .. - and this is only going to hurt them, not Amazon ..

  • RaraSensei
    ♪ Rara♪ (@RaraSensei) reported

    I walked down to the conbini real quick and was wearing my sandals (which are wedges) and I forgot how much of an Amazon I feel trying to navigate Japan in them. They don’t even make me that tall (like maybe 175 when wearing them??) but still.

  • SmileSg123
    Smile (@SmileSg123) reported

    @AmazonHelp Hi Team, can you look into my wierd issue. I ordered a combo of Bag + Bottle. First time around, only bottle was delivered. Now 2nd time, only bag is being delivered ! When I refused, replacement order has been marked cancelled ! Can you pls look into this.

  • traach04
    Traach (@traach04) reported

    @ExtremeBlitz__ @clanceeinfinity Let's be real. Its not a money issue, its a time issue. We are talking about Amazon here. Most massive corporation in the world.

  • yusufnagpurwala
    Yusuf (@yusufnagpurwala) reported

    @AmazonHelp @AmazonHelp Ruheena, this is getting ridiculous. I’ve said it repeatedly! no emails, no forms. I need a callback NOW. Stop spamming scripted replies and actually read the issue. This is complete incompetence at this point. #AmazonFail #CustomerSupportFail #PoorService

  • AvWork31987
    AV Work (@AvWork31987) reported

    @AmazonHelp If my issue is not resolved immediately, I will never use Amazon again and will strongly discourage others from using your service.

  • buckwatia
    Buck (@buckwatia) reported

    Anthropic is reportedly exploring building its own custom AI chips, joining Google, Amazon, and Meta. The pattern is looking pretty clear at this point. AI companies want to own more of their stack, all the way down to the silicon. The hardware race is getting interesting.

  • CailebFeik
    Caileb Feik (@CailebFeik) reported

    @GuyInSarasota I’m watching on Paramount Plus (through Amazon Prime) and the audio is terrible for me too - sounds like there’s some type of interference or something. Oddly enough, featured group audio is fine; only the main broadcast has issues for me.

  • JoshuaHitt5
    Joshua Hitt (@JoshuaHitt5) reported

    @Jacobdean1342 Yeah. Yikes. TV ratings are a problem. Putting races on Fs1 doesn’t help. USA. I love Amazon Primes coverage. However. That’s not going to get you good ratings. All 36 should be on basic television. Easily accessible.

  • AarnaAngel1
    LadyAvenger🇬🇧🇺🇸🏴󠁧󠁢󠁥󠁮󠁧󠁿✝️ (@AarnaAngel1) reported

    @GAltringham @jimmytwhu Amazon/MGM will loose a large percentage of viewers if this happened. The franchise will be broken. Go woke go broke. #NoEdrisElba

  • PPerieal
    Preeti Perieal (@PPerieal) reported

    Thank you for resolving my issue so quickly. Really appreciate the support! @amazonIN @amazon

  • InayatShai85516
    Inayat Shaikh (@InayatShai85516) reported

    @AmazonHelp I said multiple times your useless customer service on chat is not helping why social media team is not helping and escalating this refund issue your chat team is just copy pasting they wasted lots of money of me it's time to waste your money if I didn't received refund

  • JaneLouis121
    Jane Louis (@JaneLouis121) reported

    @CsnMuzik @amazon A common issue for Amazon merch sellers: poor inventory timing. Too little stock = lost sales; too much = high FBA storage fees. A reliable on-time shipping partner makes all the difference.

  • GlitchShow75429
    TheRawAcorn (@GlitchShow75429) reported

    @FireNova3448 somebody burn down the amazon basics factory PLEASE

  • WilliamFDrishJr
    WILLIAM F. DRISH Jr. (@WilliamFDrishJr) reported

    Due to a problem with Kindle Direct Publishing, my book NEAT STUFF (paperback edition only) is unavailable from Amazon now. (No big loss, as now one has ever bought a copy. LOL!) However, if the problem with KDP can be resolved, NEAT STUFF will be available soon.

  • NickAdamsDNA
    Dano (@NickAdamsDNA) reported

    The Amazon driver didn't take enough of them down. With a vehicle that large you should wipe most of them out.

  • serenityerror
    serenity404 (@serenityerror) reported

    @mearmalite10 Why?!? So everyone is put out of a job and we cant shop at amazon anymore? Whats next, they burn down my local supermarkets and im forced to buy everything from farmers markets? Sure, ill grow my own food. But im still getting the plants from Amazon. This hurts us, not the rich