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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 25: Problems at Amazon

Amazon is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 32% Website Down (32%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
London Website Down 1 hour ago
New York City Errors 2 hours ago
Montpellier Errors 4 hours ago
Torreón Sign in 8 hours ago
Sacramento Errors 15 hours ago
Sarrebourg Errors 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • MemeStudier
    Studyofmemes.com (@MemeStudier) reported

    @alexpotato @liminal_warmth Amazon had their first profitable year in 2003. By then they were 8 yrs in and down $3B. It was 2009 before they broke even. Since then, they have made $280B, with last quarter their best at $30B.

  • BelleMarsT
    Straw Hat 🏴‍☠️ BellMarsT - My Favorite is Nami ❤️ (@BelleMarsT) reported

    @ymdym__ Looking forward, sensei! Will get this issue. Hopefully is available in cmoa or Amazon ><

  • HeckelLance
    Lance Heckel (@HeckelLance) reported

    @Bgordo92 @NASCAR @PrimeVideo I hate Amazon as a company but the broadcast has been fine all night. You have internet problems

  • lazlototh67
    lazlo tooth (@lazlototh67) reported

    @M5needspower @WheelerRipWA @stephanegaddis You just saved me the trouble of finding these on Amazon and posting them here to encourage people to buy them. The VFW where I live has them. It is entirely appropriate.

  • danno3325614085
    danno (@danno3325614085) reported

    @AmazonHelp My issue is my phone number was owned by someone else and it never was an issue before today. And now, aince i can't use Amazon and my alexa, I can work. This won't change.

  • GraceRoe5142
    Roe 🏳️‍⚧️ they/them (@GraceRoe5142) reported

    I know most of America doesn’t have real labour laws, but there are quite a few blue states and cities with actual break time laws and how has Amazon not gotten in trouble for this??

  • setnakht777
    Order Of Chaos (@setnakht777) reported

    @ValueWithPrem I heard many people in Delhi orders a dress from amazon just a day before a wedding, wears it for one day, and place a return order the next day stating a size problem. Indians are like rats, who will do some jugad in any situation. We love to blame the netas but every person is corrupt to some extent. In fact, if you aren't, it'll become so hard to even function here.

  • USBCDEF
    NICHE (@USBCDEF) reported

    @ogdaddychill @Mappy6984 This is the same method that caused so many problems on Amazon. Fake: A dumbass who returns for no reason Real: A dumbass Idiots who defend it: A dumbass Conclusion: A dumbass

  • JWalters314
    Jamie Walters, CAIA (@JWalters314) reported

    @unusual_whales Jeff Bezos compares NYC schools to a broken Amazon delivery system because he wants public institutions judged by private-platform metrics. But children are not packages. Schools are not warehouses. Teachers are not fulfillment algorithms. And education is not a Prime subscription. The real argument is ideological: billionaires want to portray government as incompetent so more of society can be privatized, outsourced, automated, and handed to monopoly platforms protected by the state — while ordinary people are told this is “market efficiency.” Meanwhile, the same billionaires depend on public infrastructure, public courts, public schools, public subsidies, and public workers to make their fortunes possible. Bezos wants the public system when it builds the roads, trains the workers, enforces the contracts, protects the property, subsidizes the infrastructure, and stabilizes the society. He just does not want the public system when it sends any bills, as the NYC mayor has done.

  • ashton_david
    David Ashton (@ashton_david) reported

    @_TheBlueTorch He should shut it down and they can find other jobs? It’s entirely in their control. If they don’t like Amazon, leave. But why don’t they leave?

  • RebeccaHahn9
    Rebecca Hahn (@RebeccaHahn9) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like your internet or TV are having problems, not Amazon.

  • tallmetommy
    Tommy. T (@tallmetommy) reported

    @60Minutes People keep calling normal volatility a crash because they’re reading exponential systems with linear intuition. The internet crashed. Amazon crashed. Bitcoin crashed. Compounding always looks broken to people standing too close to the curve.

  • goodsell_p92786
    Phil Goodsell (@goodsell_p92786) reported

    @g_gosden Down on amazon farm 🚜

  • Mitsune_xx
    ϻιтѕυηεˍ××🔮✨🐀 (@Mitsune_xx) reported

    @redshirt990 one thing about my federal post is that its never the wrong ******* address. my mailman is paid baby, and he treats his route like gold. the amount of times i've had to hunt down my **** cause amazon/fedex/ups are either blind from being overworked or not gaf is unreal.

  • LazyTranslateRU
    LazyTranslateRU (@LazyTranslateRU) reported

    Everyone in this ******* story is a ******* SCAMMER. Asus that creates broken ****, amazon that sells and delivers broken **** and fails to ******* refund me immediately. And in the meanwhile yodobashi raises the price for monitor for 3万 and I cannot afford it. ******* SCAMMERS

  • SVRaaymakers
    Steven Raaymakers - Fantasy Author (@SVRaaymakers) reported

    @VioletLave5799 Amazon shut down practically all work arounds (so much so that I couldn't even upload my own books, that I wrote, to my Kindle). That's why I moved to Kobo. Fair point on the cost of paperbacks. It sucks 🥲

  • IamEriOluwa
    🏘️IamEri'Oluwa🇳🇬 (@IamEriOluwa) reported

    I've Made Over 1 Million from My Book on Amazon KDP – And You Can Too Without Stress or Writing Experience. You don’t need to be a professional author. You don’t even need to write a single word yourself. I can ghostwrite your book for you while you keep 100% of the profits. Here’s the exact step-by-step guide to publishing and profiting from Amazon Kindle Direct Publishing (KDP): Create your KDP account If you already have an Amazon account, simply sign in. If not, create one – it takes under two minutes. Add a new Kindle eBook Click “+ Kindle eBook” to start your first title. Enter your book title and subtitle Your title is the number one thing readers notice. Make it powerful, clear, and benefit-driven. Add the author name Use your real name or a pen name. For multiple authors, add them in the Contributors section. Write your book description This is your sales pitch. Make it compelling – it’s what convinces people to click “Buy Now.” Verify your publishing rights Select “I own the copyright and hold the necessary publishing rights.” Choose your keywords These are the search terms people will type on Amazon. Choose them wisely – they determine how easily your book is found. Select two categories Pick the best-fitting genres so your book appears in the right Amazon shelves. Set the age range. Choose your release option. Publish now or schedule for a future date. Enable DRM (Digital Rights Management) Always turn this on. It stops people from illegally copying and sharing your book. Upload your manuscript and book cover Both must meet Amazon’s formatting guidelines (easy templates are provided). Preview your book Check every page on different devices to ensure it looks perfect. Choose your territories Select “Worldwide” to reach every Amazon market. Set your royalty and pricing Choose 35% or 70% royalty (70% is usually best for most books). Hit “Publish” Your book goes live on Amazon within 24–72 hours. 17. Set up your remittance (payment) method – so the money lands in your account Once your book starts selling, Amazon pays your royalties automatically every month. I get my remittance paid directly into my bank account in South Africa – simple, fast, and zero hassle. If you’re in Nigeria, just open a Grey Bank account in the UK. It’s super easy to set up (takes minutes online) and links directly to your Amazon KDP account. No complicated paperwork, no high fees, and your royalties arrive smoothly every month. Amazon KDP is one of the easiest and most profitable businesses you can start today. Quick idea for you right now: If you’re a single mum, turn your story into pure profit. Write (or have me ghostwrite) a book called “Diary of a Rich Single Mum.” That single title could become an international bestseller. Instead of staying stuck and bitter, you could be signing a Netflix deal for your book to become a movie or TV series. No joke. Fifty Shades of Grey – one of the biggest publishing successes of the last decade – started exactly like this. British author E.L. James (real name Erika Mitchell) was a complete amateur with zero experience. She wrote the first book on her smartphone and laptop after watching the Twilight movies, then self-published it on Amazon KDP. She later said: “The explosion of interest has taken me completely by surprise.” The series has sold 180 million copies worldwide and earned her £114 million. She started with nothing but an idea and internet access – the exact same tools you already have in your hands right now. You don’t need to stay stuck. You don’t need to be a professional writer. You just need to take the first step. Ready to start your own 1 Million KDP journey? I’ve got you. Let’s make it happen.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @omg_its_zach4 @NASCAR @PrimeVideo Nope only time I ever have an issue is on Amazon live race

  • grimjojagerjak
    Jesse Jones (@grimjojagerjak) reported

    @DisneyPlus seriously **** you Disney **** you I hate you so much and you brought up everything that I love and you ******* suck. Maybe you have an app that actually ******* works you piece of ****. My kids are on the same Internet and the other room having zero issues wit Amazon

  • itsnicemonjose
    Nicemon Jose (@itsnicemonjose) reported

    Very disappointed with this experience. Please look into this issue and arrange immediate delivery. #amazon #amazonindia #amazondelivery

  • JakeTheL3mur
    L 3 M U R (@JakeTheL3mur) reported

    @s1nicki I don't understand why people still order games off Amazon I swear I see people have NOTHING BUT PROBLEMS!?

  • btcbank3r
    🖕🏻🖕🏽🖕🏿.eth (@btcbank3r) reported

    @hairyxblondie Honestly it was titties first until I moved down to Amazon jungle. What is going on down there?

  • DerickZill
    Zero (@DerickZill) reported

    @suzamaroo @Muskstaycalm Actually Amazon is more of a shipping company, they don't have much for products 🤔 They have a few, but the vast majority is shipping, acquisitions, warehousing, so forth. SpaceX specifically has starlink internet, soon to be starlink mobile, in the reasonably near future they will have AI datacenters. They already have the falcon 9 which has been incredibly reliable as well as the dragon capsule, and they will probably have starship fully operational soon. I'm not sure why you think this company is a problem? Maybe the IPO valuation is a bit high, but it's going to go much higher eventually 🤔

  • reyyyy888k
    Rich Homie Riri (@reyyyy888k) reported

    @jab_yt Amazon probably shot down the idea due to the potential budget

  • LivingInHarmony
    Living In Harmony ⭕🔥🥉🏅🕊🦾🆙🆗🎯🔑💼🛡️👑🇨🇪🇺 (@LivingInHarmony) reported

    @marceloconceito @ash_twtz Amazon rainforest, chopped and burned down by Linux powered data centers for AI slop and you would lick it all up. Like I said, facts over feelings. Backbone of everything but not in everyone households when it comes to front end being a single digit loser!

  • SleepyCat_India
    SleepyCatIndia (@SleepyCat_India) reported

    @praveen_1512 @jagograhakjago @AmazonHelp Hey, we’re sorry for the issue caused. The mattress can take 24–48 hours to fully expand after unpacking.If the height still doesn’t improve after that, please raise the concern with Amazon since the order was placed through their platform. Their team will help you.

  • AshfangVT
    AshfangVT (@AshfangVT) reported

    okay it looks like i finally found out what the problem was with a very very nice knocking at the door from my local police this morning, what happened was that i was talking about the problems i had with amazon for the past 6 month and while we were playing battlefield i said

  • Goose67953615
    Goose (@Goose67953615) reported

    @wubberwub @notjerk4kirk glitch receives money from the australian government, netflix, and amazon the LAST thing they need to do is make merch thats blatantly for money (considering the FIRST LINE after its revealed is "prepare those wallets")

  • abioticwinter
    Abioticwinter (@abioticwinter) reported

    @dilophosaurid So Amazon is now passing it down to the contractors. Way to abuse the little man.

  • michaelpstango
    John F. Kennedy (@michaelpstango) reported

    @MetamateDaz @MagaNorth So you’re advocating reinventing the ultimate (undeniable outcome) of the metaphorical wheel, while assuming the enormous tectonic scale gap between demand continuing and supply vanishing wouldnt be an issue? The only outcome is a faster more aggressive mutation amazon. Or you just naively believe it would be fair and worker-controlled this go around?