Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Website Down	5 hours ago
Houston	Errors	23 hours ago
Málaga	Website Down	1 day ago
Township of Evan	Sign in	1 day ago
San Luis Potosí	Website Down	1 day ago
Hagenbach	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  js (@jscodedeep) reported 5 minutes ago

  @ClearEdgeTrades Amazon used $500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, it's foundamentally wrong, blew up is for sure, pretty code, fatal error.

• 
  Subham Rath (@Subham7Rath) reported 6 minutes ago

  @AmazonHelp Pls stop asking me to go through the same process again and focus on resolving the actual issue.

• 
  Rishi (@Ruhk_791) reported 7 minutes ago

  @AmazonHelp This link is not working

• 
  Ye Olde Droog (@pblaylock78) reported 10 minutes ago

  @TheMiddleborne These people absolutely refuse to fix anything. "We can't" - "It won't work" - "our walls are too thick, you can't drill through 24" of wall" - "It costs $30 a month to run" - "A portable one is $200 on Amazon, we can't afford that" Excuse after excuse after excuse

• 
  | mose | (@mose) reported 11 minutes ago

  @FlynnZero21 A horrible situation. I am nowhere HUGE but in Victoria pretty much no clothing store has anything bigger than XL. And the big and tall shop closed but NEVER bought anything there ... horrible. I used to pop down to Buffalo when I was back east now? Amazon. DO NOT ASK!

• 
  JharolHD (@JharolHD) reported 15 minutes ago

  @AmazonHelp i have this problem in the site: Sorry, it looks like we hit a snag Chat is not available right now, but we have other options for you. How would you like to get help?

• 
  Subham Rath (@Subham7Rath) reported 17 minutes ago

  @AmazonHelp They may be the best team from the company's perspective,bt not from the customer's. My complaint has been pending since 21 May,n I am still waiting for a proper update.The issue has been mishandled N I have received misleading information.Pls share the next level of escalation.

• 
  Subham Rath (@Subham7Rath) reported 19 minutes ago

  @AmazonHelp Call support:receive irrelevant emails/calls. Escalate to senior teams:get repeated assurances and promises. Contact social media chat:same fake assurances. Email team:responses discuss a completely different issue. ECR: provides incorrect information/disappears from the mid.

• 
  Surinder (@SurinderRehal) reported 23 minutes ago

  @AmazonHelp Really. Absolutely no mention of compensation. It should be part of your policy any complaints everybody should get compensation for issues. It does take time to report and then complaints to get lost.

• 
  JP (@Jdp227) reported 28 minutes ago

  @jyapsalot The amazon driver has broken the case! Hes an expert at investigating fraud, money laundering, tax evasion. Oh wait hes not an expert in anything and has proven nothing. If you brought this to a court of law it would be dismissed. The only fraud here is you.

• 
  ACiDic (@ACD_tweets) reported 30 minutes ago

  @AmazonHelp That is not working. It goes round and round and finally says 'Order delivered' i have tried it umpteen times and did it again.

• 
  Casperdbn (@casperdbn1) reported 31 minutes ago

  A Florida man phoned Amazon Customer Services to complain that rocket parts he had not ordered, had arrived broken and he wanted to know whether he was eligible for a credit if he returned them.

• 
  Kevin “Racked” Kisner (@BoBigBallss) reported 38 minutes ago

  @american703902 @thebradhop Yeah I had to go out and buy another alarm clock off Amazon but then that one didn’t work either so maybe I’m the problem

• 
  Rick D (@RickD_GK) reported 38 minutes ago

  A mom confronts an Amazon delivery driver that made "flirtatious" innuendos towards her 16 year old daughter. He plays it down like no big deal, didn't do anything wrong, but she claims it's on camera and that she is calling the cops... Sometimes it's best just to say hi and bye when you work in certain industries...

• 
  EveB 💚 (@eve_bevan) reported 40 minutes ago

  @rexs_ma I buy a pet specific cleaner from Amazon, smells like fresh grass. I just fire it down neat leave it a few hours then power wash it.

• 
  js (@jscodedeep) reported 41 minutes ago

  @Fxhedgers Amazon used $500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, it's foundamentally wrong, blew up is for sure, pretty code, fatal error.

• 
  js (@jscodedeep) reported 42 minutes ago

  @jonnajarian @blueorigin Amazon used 500m token to rebuild blue origin, blew up is not surprise, AI could not detect logic error, lack physical experience and common sense, its founfamental wrong, blew up is for sure, beatiful code, fatal error.

• 
  Vlogettan (@vlogettan) reported 43 minutes ago

  @amazonIN @AmazonHelp I ordered a TELESIN Enduro Battery, but received a standard battery instead. I requested a replacement, and the incorrect item was picked up on 22 May 2026. It has now been more than a week, and I have neither received the replacement nor any update regarding its status. This is quite disappointing, especially since the issue was caused by receiving the wrong product in the first place. Order ID: 404-2692356-2681934 Please investigate this matter and provide an update as soon as possible.

• 
  𝙃𝙤𝙡𝙮𝙨𝙤𝙪𝙡ᜠ💎🍸™ (@Holysoul_) reported 43 minutes ago

  @MaximeChao Ask yourself, would Omega bring out a watch for "just a game"? They are testing the water with this, Amazon is down bad with the investment on the franchise and after they were forced to buy Barbara out. Something has to happen to start getting some of that investment back.

• 
  Clint Jorgenson (@ClintJorgenson1) reported 43 minutes ago

  @AmazonHelp @amazon I ordered again from same store to see is something systemic is going on … so far / think @Amazon has a problem. I suggest figuring it out and be customer focused - because right now you are failing. Zero customer focus.

• 
  🆁🅴🅳🅵🅰🅽 (@DemonBeauregard) reported 44 minutes ago

  @Kronykal @SawyerMerritt @Starlink As the article states.. ties to Amazon in other services. I.e. aws which is embedded in reservations and logistics. Investment seed. Advertisement, and entertainment options. All of which makes it cheaper to go with the slow horse, and betting on it to win. It’s smoke and mirrors. But they are doubling down

• 
  Hariprasath (@udthariprasath) reported 46 minutes ago

  @AmazonHelp hey Amazon thanks for not giving support directly in app all non sense bot no way to reach without external platform. No mail or direct chat support for issues kudos for winning worst customer centric company for 2026 and beyond

• 
  Ravi Prakash Sharma (@Ravicompsci) reported 47 minutes ago

  Details: Vehicle No : UP70RT 1845 Hub Location: Transport Nagar, Dhoomanganj, Prayagraj (211011) Hub In-charge: Akhilesh Srivastava (7905718310) Issue: Payment pending for over a month despite daily follow-ups. I look forward to a prompt resolution. (4/5) @AmazonHelp @amazonIN

• 
  SURENDRA KUMAR PANDEY (@SURENDR36195948) reported 47 minutes ago

  @amazonIN @AmazonHelp @amazon resolve the issue on top priority and release refund if return cant be done. Horrible experience with amazon

• 
  NorthernChuck (@FroidEtCold) reported 50 minutes ago

  @levelsio @DeeZe I bought cheap generic hard plastic from generic distributor Amazon. My wife and I have tossed those things through Mexico, USA, Canada, England, Singapore, etc. The medium sized one, the zipper is about to go - but I pack like a 19yr old troop and sit on the thing to zip it. (I like packing more into tiny spaces, whatever we all things) By the time I need to care about a luggage issue, Amazon has shipped me a new set inside of 48hrs for less of the cost of luxury, Air Canada branded and/or fancy worded material jargon. Oh I buy bright neon colors - cause I can see it! This last set is on 3 years now.

• 
  Bishoy Morgan (@BishoyMorg96010) reported 54 minutes ago

  The real problem: @ai-sdk/amazon-bedrock routes through AWS Bedrock's Converse API. The Converse API silently strips Anthropic's computer-use beta header — the flag that gives Claude permission to invoke tools. No error. No warning. Claude just described what it would do.

• 
  Mark N (@Cold8957) reported 55 minutes ago

  @GBPolitcs @thetimes Burnham and Labour saying that the problem is the buildings and not the occupants is on a par with them blaming Amazon for the Southport terror attack.

• 
  TodaysSociety (@MDistelhurst) reported 56 minutes ago

  @tink_tv_ Oh, then I do not know. I used to use Amazon Music years ago, but they had issues too.

• 
  Jeffrey Hughes (@j3ffhughes) reported 1 hour ago

  @AmazonHelp I was chatting with a supervisor about an order issue and was never once rude; however, the supervisor offered no help and just ended the chat. Talk about poor service!

• 
  Frank Randazzo (@FrankTheRat) reported 1 hour ago

  @BattleRapBets @amazon I’ve been having some issues with them lately too