Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/21/2026 06:20

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (31%)

    Errors (31%)

  3. Sign in (22%)

    Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhoenix Website Down
United StatesNew York City Website Down
United StatesSan Jose Website Down
United StatesKearny Errors
United StatesManteca Website Down
United StatesChicago Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SanMarcosGlass Anita Caudle #35 нет войны (@SanMarcosGlass) reported

    USPS just delivered a book to me 5 months after it was sent. The Amazon seller had already refunded and I had already bought another copy of the book. No problem with the label. At least it's a good book. (Kasparov, Winter Is Here)

  • Prokofy Prokofy Neva 🌻 (@Prokofy) reported

    @VickForcella Well, simmer down nah, little fella, simmer down as my Grandpa used to say. No sense in getting angry as the Lindens need to pay their tier to Amazon and need to get these useless tracts under auction. We just made a defensive purchase of one on our side from a flipper.

  • Anita87016141 Anita (@Anita87016141) reported

    @AmazonHelp This issue is not resolved, I need assistance to find out the reason why I haven't received the product? Please help me in the same!!

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @AshPet92 Thank you for that information. The Amazon shopping app is still available on Android devices. Are you getting an error message when you try using the app? If yes, do you recall what the error message shows? Any information you can provide would be helpful. -Cherron

  • J_Dollbabies Jacob’s Dollbabies (@J_Dollbabies) reported

    @Marina_isawitch One is plasticless for Amazon, it cuts down on waste :)

  • NeerajB27165196 Neeraj Bhatt (@NeerajB27165196) reported

    @AmazonHelp please see this type answer given from amazon site The resolution provided earlier is the best we could offer at this point of time. Also, we wouldn't be able to provide you anymore further insights regarding this issue here. - Abishek.

  • xcastken Xcastken (@xcastken) reported

    Almost $1B spent on the new #LOTR rings of power and it is a total **** show. I can see why Amazon wants to delay reviews. Writing is terrible…CGI is ****. GOT is way better!

  • ChippyGlory chippy/glory (@ChippyGlory) reported

    @PSsorop @AmazonUK Me either. But it wasn’t having it the way the site was directing me today. Have done it before without issue. But fair play to Amazon the second link given via customer support took me directly to the cancel button without all the stages they throw in to make it tricky.

  • ManYooDan daniel (@ManYooDan) reported

    @AmazonHelp NO PROBLEM YOU TOO!!!!

  • iporro Ivan Porro (@iporro) reported

    @AmazonHelp You don't have to solve this specific problem. It is true for every locker. You have to rethink the Locker delivery experience including an option to help users pick an accessible slot if in need to do so!

  • EvercadeMag Evercade Evolution Magazine (@EvercadeMag) reported

    @mark_mtshark7 That seems to be Amazon related and very intermittent. Normally re down loading seems to sort it out. Otherwise Amazon just refund. There's always the actual paper copy :)

  • citizen_of_now Howard (@citizen_of_now) reported

    Amazon removed mpow and aukey from their stores, and has recently done the same to ravpower. Many people are claiming this was down to those companies offering gift cards / freebies in exchange for reviews. [1/n]

  • smittyhalibut Mark Smith 🧷 (@smittyhalibut) reported

    @Danger_PhD It’s a real problem. For me, it’s helped to keep separate “work” and “personal” spaces. It’s not enough to have separate times at the same space. Right now, I have only one space and it’s been a bit of a drag. When working for Amazon, I had a separate space even at home.

  • NeerajB27165196 Neeraj Bhatt (@NeerajB27165196) reported

    @amazon please see this type of answer given from amazon site The resolution provided earlier is the best we could offer at this point of time. Also, we wouldn't be able to provide you anymore further insights regarding this issue here. - Abishek.

  • DaBarefootvid Barefoot Dave (@DaBarefootvid) reported

    @MAJTOURE Agreed. Are people actually complaining about the skin color of the characters or about the quality of the show? I've not watched it nor do I plan to as I don't have Amazon. As a fan of Lord of the Rings is the show entertaining or is it terrible and push "wokeness"?

  • neumann58 Matt Neumann (@neumann58) reported

    @JenniferJoyOK I know right… not being allowed to go into a public library or shop on Amazon is terrible

  • ankitabasu2651 Ankita Basu (@ankitabasu2651) reported

    @AmazonHelp Hi Paul, this did not work out. However, I was able to order other products, I faced the issue mostly with specific mobile products, unsure why.Even though my order is done, it would be great if you can help fix the glitch.

  • AuthorKatherine Katherine Roberts (@AuthorKatherine) reported

    @AmazonKDP Thank you. It seems the 2SV problem was with my amazon customer login - now sorted (I think!)

  • NigelProtter Exergetics (@NigelProtter) reported

    @Lanefab @MontePaulsen But a bigger issue is builders who want to add automation at single fam/small MURB home level have to pick a protocol, not knowing what the buyer prefers (Google, Amazon, Apple, z-wave). Maybe the new Matter protocol will matter, but early days.

  • Roy81105673 Roy (@Roy81105673) reported

    @AmazonHelp No one in United States can order any item that can be delivered before monday the 12 th is ridiculous. The issue is more than you are acknowledging it

  • tewatc Tanya Eileen Watson (@tewatc) reported

    @AmazonHelp You are failing miserably on chat to resolve the issue. Amazon is making hand over fist in profits. & Bezos is spending his money on Penis shaped rockets. It is not a difficult fix.

  • HikaBiker HikaBiker (@HikaBiker) reported

    I wish the people appropriating Tolkien’s “Lord of the Rings” had their own, or would sit down to write their own, myths and legends, and that such works would be interesting enough for Amazon to risk a billion dollars to bring them to life on the big or little screen.

  • ArtDranuranjan Dr Anu Gupta (@ArtDranuranjan) reported

    @AmazonHelp Well Anand.U don't expect ppl to check their Twitter account constantly. I saw ur message now. how am I supposed to use ur link? why do u guys make it so difficult for customers?why can't u just solve the issue or call me at my account.. instead just punish us 4 buying ur product

  • NeerajB27165196 Neeraj Bhatt (@NeerajB27165196) reported

    @AmazonAE please see this type answer given from amazon site The resolution provided earlier is the best we could offer at this point of time. Also, we wouldn't be able to provide you anymore further insights regarding this issue here. - Abishek.

  • AmitVoh66282536 Amit Vohra (@AmitVoh66282536) reported

    @AmitAgarwal dear Sir, I have written an email to you, wherein I have highlighted my issues related to services by Amazon. I have done so, because The resolution given by your customer support team are unacceptable and there is no channel to elevate my complaint to the next level

  • Roy81105673 Roy (@Roy81105673) reported

    @AmazonHelp Fix the delivery dates dont apologize, this is big problem for customers who pay for prime.

  • myprettygifts Suzanne E Uzzell (@myprettygifts) reported

    @eBooksHabit Please redo this one I am the Author Suzanne Uzzell the same problem page not found on Amazon not sure if the reach in the title is getting connected to the amazon link and that is causing the problem i sent you a email the other one Chosen Words is great no problems there thank

  • pnsite Prabhu Azad (@pnsite) reported

    Dear Sir/Madam, I'm unable to add amazon pay balance in my account with mob no 9670751000. The error is "Document already used by different customer". This week interacted with your team over call they couldn't resolve the problem. @amazonIN @AmazonHelp 1/3

  • DianaofAlbion Diana (@DianaofAlbion) reported

    @charlesmayne69 They don’t like the diversity casting or the fact it’s not like the Jackson films (which I like but they have their own issues). Same goes for House of the Dragon although not familiar with the books. I do not watch TV but Amazon et al will do as they please regardless of fans.

  • AswiniK66783402 Aswini kumar (@AswiniK66783402) reported

    @amazonIN Very bad experience with Customer care and you investigation team. Please advise, what is grievance redressal mechanism in Amazon, when Customer care is unable to help at all. Issue with wrong item delivery and refund.