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Amazon status: access issues and outage reports

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Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 29% Errors (29%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Swaffham Errors 18 hours ago
Owings Mills Website Down 19 hours ago
Vénissieux Sign in 1 day ago
Bowling Green Website Down 2 days ago
Mercer County Errors 2 days ago
Pembroke Dock Errors 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto_fx00
    ꪑ𝔦∂ę (@Crypto_fx00) reported

    What do I mean by trend. Allow me to explain. Amazon has seasons with trends, which mean in a certain season, what’s gonna be trending might be book blocking, and this will be happening rampantly across random accounts, or sometimes might target new accounts only, and there might be a but; which might be that, you’ll have to always respond to the messages for them to unblock the book, and you can do this for as much books that was blocked. Another one can be random terminations across several accounts, this can come in as abnormal reading activities, and you might be surprised when it happens to an account that doesn’t even have any book yet in it. It’s not you, it’s the incompetency of Amazon for leaving their bot to handle such a huge task as taking down account it suspect might have violated their policy. And another example of trend I’ve experienced was multiple accounts, this also has happened before where your account gets terminated for having multiple accounts, in most cases you don’t have multiple accounts, it’s just the stupid not getting triggered by randoms. The worse part that shouldn’t be happening is their support teams not been able to review the problem properly after these has happened, except if you’re able to call them on phone, coz tell me why I’m telling the support team that my books are just going live, and nobody have bought it yet, how am I getting terminated for abnormal reading activities; and their response is they are standing on their decisions. Doesn’t make any sense. Anyways, I might be wrong in some aspect, and I’m open for corrections too. Tell us which of this trend almost took your life in the past or recently. Follow me for no reason

  • MrIMNegative
    Neg Ative. Neggy to my friends (@MrIMNegative) reported

    @MABroadcasters When does cellular internet go down? In FL during a force 4 Hurricane our cell service was up when the radio and TV stations studios and xmitters were getting flooded taking them off the air. Between SXM and Amazon music I never use the AM/FM tuners in my cars.

  • mageshsaba
    Magesh Saba (@mageshsaba) reported

    @AmazonHelp this is becoming a joke now! I was asked to call your Supervisor in Leadership Team too which simply did not understand the issue. I repeat Four items picked up for return. One item is still showing as yet to picked up. The issue is simple and straight.

  • Eagl3xStrik3
    Eagl3xStrik3 (@Eagl3xStrik3) reported

    @Eyes_up_1973 @rex498703477727 @BrianEntin Supplies are no longer as prominent as it was, people ordered online not because it was convenient only, it's because of inventory. I order **** from Amazon because I cant find what I want in stores and I'm not wasting gas to hunt things down. Times change and we have to adapt

  • toocool46978
    DJ (@toocool46978) reported

    @SmartassYinzer There are 56 at the Walmart in my town. And this town is relatively "safe" (had to say that because of some of the comments), compared to neighboring town where it rains bullets daily, but there's only 8 pick up spots Save the trouble, just shop elsewhere. Walmart = Amazon = evil

  • waytogo2025
    Way to go (@waytogo2025) reported

    @AmazonHelp Your in-app support already told me they don't have information about this issue and only raised a ticket.There has been no update or response yet.That's why I brought this issue here,hoping to get an actual solution instead of being redirected back to the same support channel.

  • Karl13Jon
    Jon Karl (@Karl13Jon) reported

    @amazon it took 5 years to issue my refund after I sent back the product. Yes 5 years! Obviously my card changed in 5 years and now your rep says sorry nothing I can do ?!?? I will be calling a lawyer! @JohnMorganESQ @ShamisGentilePA

  • mrutyunjayp
    Mrutyunjaya panda (@mrutyunjayp) reported

    @amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?

  • skunkcityseeds
    Skunk City Genetics (@skunkcityseeds) reported

    @CodyAllenD87 That’s going to be the cure for sure a bigger filter kit for the 3x3, I run black orchid which I don’t think you can get in the US but if you look for something like this it will be the fix you need 💯 guaranteed! Amazon or eBay, do some price comparing an get a low priced one that looks like the one below and it’ll sort out the situation

  • EvertowFantasy
    Natalie Lee Harperquin (@EvertowFantasy) reported

    I guess I can go back to being a Medium author, but I keep running into mental blocks that won't let me go further. So I chose to be an indie author, and yet there's still a huge problem regarding what to write about for Amazon KDP.

  • USNCBCANDO
    Star Spangled Seabee (@USNCBCANDO) reported

    So I order a replacement remote for my tv on Amazon yesterday. Said it would be delivered today. Now says tomorrow. This seems to keep happening. Anyone else experiencing this? What happened to the prime benefits? First world problems, I know. Just noticing a pattern that’s all.

  • montego56577
    Socorro Mondejar (@montego56577) reported

    @JeffBezos Thanks Jeff for teaching me something Elon Musk didn't and I need to stop wasting time and money. I did not like working for Amazon and I was terrible at my job there. I'm not meant to climb the corporate ladder.

  • Shrike_DeCil
    Shrike Decil (@Shrike_DeCil) reported

    @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

  • Shelpid_WI3M
    Shelpid.WI3M (@Shelpid_WI3M) reported

    🚨 THE AI BOOM IS BEING PAID FOR WITH DEBT, NOT PROFITS. THAT NEVER ENDS WELL. Read that again slowly. Alphabet Google's parent just issued a 100-year bond that doesn't mature until February 2126, part of a roughly $20 billion borrowing drive to fund its AI buildout. A company is taking on debt that outlives everyone reading this, betting that artificial intelligence pays off across the next century. And here's the unsettling part: investors didn't flinch. The raise pulled in around $100 billion in orders. They're sprinting to hand over money that won't come back for 100 years. That's not quiet confidence. That's desperation wearing confidence as a costume. Look at what the entire Mag7 is doing right now. The 2026 capex numbers being thrown around are staggering: Amazon → roughly $200B in capex, up sharply year over year Microsoft → around $190B, with Azure capacity already stretched thin Google → about $185B, now partly funded by century-long debt Meta → roughly $135B, with free cash flow under heavy pressure Combined, that's hundreds of billions this year alone and analysts are projecting the four biggest spenders could push toward $1 trillion a year as this race accelerates. Almost none of it is funded by today's profits. It's funded by debt and a promise about tomorrow. We've seen this movie before. The dot-com companies were right about the internet. They were just a decade early and most were bankrupt before the vision paid off. Amazon fell around 95%. Microsoft lost roughly 65%. Intel got cut by about 80%. "Too important to fail" turned out to be the most expensive phrase of that entire era. Now here's the kicker: the Mag7 makes up roughly 30% of the entire S&P 500. So when the debt math finally breaks, this won't be a tidy tech correction. It'll be an index-wide event that drags down everyone holding a passive fund. This doesn't mean it all unravels tomorrow. But when it does, you'll want to have seen it coming. Follow now, notifications on. I'll keep you ahead of it.

  • nemalapurig
    ganesh (@nemalapurig) reported

    Worst service by Amazon two days over my product is not delivered @ajassy and I’m not get the delivery guy contact details @amazonIN if doesn’t have sufficient delivery staff shut down the services why are you wasting my time and money

  • EDouglasWW
    Edward Douglas (@EDouglasWW) reported

    @DreadCentral You should have seen the Amazon guy who showed up a couple days ago... buzzed me six times for a package for someone else, and I went down later, and he still hadn't figured out how to put the package inside the door.

  • nateberkopec
    Nate Berkopec (@nateberkopec) reported

    @jessethanley @northflank “Man this UI is terrible I sure wish I could use Amazon” Bruh

  • IsiahSingl30431
    Red (@IsiahSingl30431) reported

    @RamatVictory Your fave has literally supported the guy who got rid of DEI hiring and the funny thing about it y’all don’t give a **** about Black people and by the way, you still shopping at freaking out Amazon and at freaking Wegmans and worry about Nigeria who got a ****** problem

  • ogal_c
    hnm19 (@ogal_c) reported

    @HistorianUSA1 @amazon so you're allowing drivers to get out of their trucks and bend down and pray to Satan five times a day????

  • hernandezforny
    Joseph Hernandez (@hernandezforny) reported

    This is where New York invests nearly $300 BILLION of your retirement money: NVIDIA, Apple, Alphabet, Microsoft, Amazon, the biggest companies on earth. We own billions in all of them. So why won't a single one of them build here? Because @GovKathyHochul has made New York impossible. The highest taxes in America. Soaring energy costs after Albany shut down our power and blocked new supply. Regulation that punishes anyone who tries to create a job. The result: companies take our investment dollars and take their jobs to Texas and Florida. And here's what really gets me. The Comptroller, @TomDiNapoli, talks to these CEOs all the time. He's filed over 160 shareholder resolutions. He votes on 30,000 corporate measures a year. He calls them about emissions. He calls them about DEI. He calls them about board diversity. Not ONCE has he called to ask the only question that matters to New Yorkers: If New York invests in you, why aren't you investing in New York? He won't make that call. I will. As Comptroller, I'll use every share New York owns to bring jobs home.

  • davidyhlee
    David Lee (@davidyhlee) reported

    Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

  • lavelle_Hub
    Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported

    @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

  • urmi_mithiya
    urmi mithiya (@urmi_mithiya) reported

    @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved

  • Duan_TheD
    Duan (@Duan_TheD) reported

    @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...

  • DougiETeslaBot
    🇨🇦 🚀Dougie🚀🇨🇦 (@DougiETeslaBot) reported

    @davidallenwest Yes America gets the blame much of the time but it’s actually late stage Capitalism which is the real issue. Grocery stores, food processing companies getting rich while farmers struggle. Most money flows to Amazon, Apple, telecommunications company, banking etc

  • Prakash79205212
    Prakash Mishra (@Prakash79205212) reported

    @AmazonHelp Always getting this msg but not solve the problem

  • AmazonASGTG
    Amazon Sellers ASGTG (@AmazonASGTG) reported

    Amazon is still massive -- but brands can’t afford to be @amazon -only anymore. Between rising fees, margin pressure, search volatility, hijackers, review issues, bogus suspensions, and the constant risk of marketplace dependency, the smartest 10m$+ sellers are building real channels off Amazon. Every month, ASGTG tries to sit down with a different marketplace so sellers can understand where the next serious opportunity is — and TikTok Shop is not just another channel. It is crushing it. That’s why we’re hosting an @tiktok_us Shop lunch this Thursday, June 25th, in Brooklyn for qualified Amazon and DTC sellers. Actual TikTok Shop reps will be there in person to walk sellers through onboarding, explain how to launch and scale, and help you open your TikTok Shop account the same day. If you’ve been thinking about expanding beyond Amazon, this is the room to be in. Thank you, Monte Desai, for making this happen

  • AlabamaJigger
    AlabamaJiggin (@AlabamaJigger) reported

    @AmazonHelp @amazon Yeah, It literally came all the way from Japan with no issues and gets stuck in Tennessee and it's not even USPS's fault, it's literally Amazon's fault that the item will not arrive until after Father's day.

  • JazzDeeApple
    Dr. Jazz 💚🥚🍣 (@JazzDeeApple) reported

    @uncledoomer Visited a walk in clinic for an orthopedic issue. Doc recommended a brace and provided it to me. 6 weeks later I get a separate bill for the brace. $600 or six times more than Amazon. Same brace. I refused to pay. That was 5 years ago. Never even hit my credit score.