Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Errors	14 hours ago
Ashburn	Sign in	20 hours ago
Greer	Website Down	21 hours ago
London	Sign in	1 day ago
New York City	Website Down	1 day ago
Township of Columbia	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sankar chakraborty (@jabarana1) reported 10 minutes ago

  @AmazonHelp Just now I talked to one madam Sonia and she is also not of much help. I do not feel safe to click any link. I am really shocked to get this service from you. Please escalate and resolve the issue at your end ASAP. Its a harassment to a Sr. Citizen prime customer.

• 
  Harsha (@khvkittu33) reported 12 minutes ago

  @AmazonHelp @amazonIN No proper understanding of the issue even in chat closing the chat forcing by themselves. Unprofessional support.

• 
  Bipin Chandra Joshi (@BipinCh68337361) reported 13 minutes ago

  @AmazonHelp The link does not work. My complaint with documentary proofs (photographs) is already with Amazon and Panasonic. I am NOT asking for any favor. Just asking to fix the ODU securely so that I can use the AC. Why this small thing is not being understood by both the companies?

• 
  Karipe Madhan (@KaripeMadhan) reported 15 minutes ago

  @Amazon @AmazonHelp For 20+ days, I am only receiving repeated responses with no actual resolution. Pickup issue still not resolved despite multiple followups and emails. Need immediate action with confirmed date. Order ID: 405-0119147-8273150 #AmazonIndia #CustomerServiceFail

• 
  swapnil patil (@patilswapnil462) reported 15 minutes ago

  @AmazonHelp I already made a complaint three times and nothing happened. Sorry to say but that delivery person is destroying the image of amazon. Many people in my area are facing the same problem for big parcels. No action has been taken agst that person.

• 
  Vital Trades (@VitalTrades) reported 16 minutes ago

  @KobeissiLetter This is the new rule pricing itself in real time. META guided 145B capex with no backlog disclosed, cited memory inflation, and extended server life from 6 to 7 years. Three tells in one print. Spending up, visibility down, supply constrained. Alphabet and Amazon showed backlog. They ripped. Meta did not. It is bleeding. The market stopped paying for capex. It is only paying for secured supply.

• 
  Merin Deora (@DeoraMerin) reported 17 minutes ago

  @AmazonHelp @amazon @amazonIN Yesterday i did the same but i got this reply from your team that your will got delivered till 30th april when i was telling her that this is the second time i am facing this issue so i know that tomorrow also that order status will not change, but she didn’t want to understand

• 
  Ashish Ranjan (@AashishR123) reported 17 minutes ago

  Ordered a watch from @amazonIN @amazon but received earphones instead. This is unacceptable. Request immediate replacement or refund. Please resolve this issue urgently. *Order ID*: 404-1897861-5894721

• 
  Pulkit Saraf (@Pulkit_Saraf) reported 17 minutes ago

  @KiranKS Amazon is copying them which is where the problem lies because it calls itself a tech company built on eCommerce. Both of those don't have space for non-functional 1000s of VPs

• 
  Endless Capit🅰️l (@endless_frank) reported 18 minutes ago

  $ASTS Incredible that we have hired so many people and claim to be making 6 satellites per month, but haven’t shipped a satellite for over 4 months. I don’t want to hear that we’re on satellite 32 when Amazon is launching 32 in one launch. Where are satellites 8,9 and 10 that we’ve been working on since September? Granted I know that these are much smaller much less capable satellites, but I’m really frustrated with how poorly management is executing and how poorly it’s communicating. The stock is probably right to be down 50%. They need to start executing now.

• 
  Subham Rath (@Subham7Rath) reported 19 minutes ago

  @AmazonHelp keeps redirecting me to chat with Social media, but your support is basically a script-reading bot- listens, repeats the same template, zero resolution. Stop passing the issue around and actually fix it. This is worst-level support.

• 
  Legal Mind at Work (@legalmindatwork) reported 20 minutes ago

  @jtoonkel @DanaMattioli @WSJ Can’t wait to see Amazon list a boatload of money on this terrible idea.

• 
  Cancelled Hollywood Writer 🏁 (@5000Ladytr79538) reported 22 minutes ago

  I'm very concerned that an error that can be fixed in under 24 hours could cause a Book Banning on Amazon of Camp of the Saints. We need a minute by minute accounting of the Error run by an Independent body I'm sure you agree Jeff.

• 
  Johnny Yukari (@JYukariHero) reported 23 minutes ago

  $130B quarterly capex on AI. Entry-level hiring down 14%. Amazon laying off 30k while debugging 'high blast radius' incidents. Who's operating all this?

• 
  Smitty (@txphi17) reported 25 minutes ago

  @ChrisCamillo I was thinking about your initial response to Amazon when the stock went down after earnings. It tells me you’re too overweight if that downward move made you respond that way. Now that it’s popping back up, maybe cash in some.

• 
  Colleen (@collgirv) reported 28 minutes ago

  @wndrshilda23 @zzzz44735082718 We spend our money on whatever the hell we want. Z has never ever asked for anything. Amazon wishlists, PayPal links and house fund subscriptions are a whole other issue

• 
  Mediagazer (@mediagazer) reported 28 minutes ago

  Analysis: in 2025, total UK ad spend grew 6.4% YoY to £46.7B; of that, £31B went to Google, Meta, and Amazon, and £1.6B went to magazines and news, down 5.1% (@domponsford / Press Gazette) (Visit Mediagazer dot com for the link and full context!)

• 
  Vital Trades (@VitalTrades) reported 32 minutes ago

  Memory is the new oil. Yesterday's earnings rewrote the AI capex rule in real time. Alphabet → +6.3% • 190B capex guidance • 460B cloud backlog • Enterprise AI +800% Amazon → +2.5% • 200B capex • AWS 150B run rate • Trainium 225B commitments Microsoft → -1.9% premarket • 190B capex • Azure +39% • Q3 spend came in UNDER guidance Meta → -8.6% • 145B capex • Explicitly cited memory inflation The market is no longer rewarding raw spend. It is now grading visibility of return and secured supply. Overnight confirmation: • Samsung: DRAM ASP +90-95% QoQ. HBM fully sold out. HBM4 already shipping for Nvidia Vera Rubin. Sees supply-demand imbalance worsening into 2027. • Qualcomm: cut Q3 guidance citing "challenging memory environment." • Meta: extending server life from 6 to 7 years to stretch existing supply. Microsoft's capex came in under guidance. The tell is not that they spent less. It is that they could not get the supply. The AI buildout has officially entered the margin-sensitive phase. Winners will be those who control the memory stack, not just the chips. Memory is the new oil.

• 
  Cranky Cold War Vet (@Bhess) reported 32 minutes ago

  I’ve not had major problems with their customer service but honestly I’ve been leery of getting Apple products from Amazon. Seems like the issues when they come up is with the shipping companies. I recently bought something from Apple and the shipper lost/stole the item. I talked to Apple and after a bit I got the order cancelled and had the item couriered from a nearby store.

• 
  skulljonathon (@BhvyaSharm70443) reported 33 minutes ago

  @LordTorinaga @thispodcastguy hawaiii maii casino is dovelopment sarrr but nicoobar maii dovelopment problem sarr amazon forest mai airoort dovelopement sarr but nicobar mai airport enviroment ko problem sarrr educated sarrrr

• 
  Varun Arora (@VarunArora80451) reported 34 minutes ago

  @AmazonHelp Its been more than 5 days most of the stock shows 'out of stock' on amazon now on my application. 5 days? Is it a technical glitch or you have withdrawn the Amazon now services ?

• 
  AndyL (@reach_andyL) reported 44 minutes ago

  @AmazonHelp Tried that and not working

• 
  Akshay kapaley (@Akshaykapaley) reported 50 minutes ago

  @AmazonHelp I have tried many times the customer care chat and call me now option but issue not resolved

• 
  The Dibster (@TheDibsterX) reported 53 minutes ago

  @redpillb0t I don't see the issue. Amazon has been doing it online forever.

• 
  🄱🄳🄰🅂 (@DasBagoo) reported 56 minutes ago

  @AmazonHelp @amazon . There is major errors on pricing in your 5 mts aap 500 gms can not be double the price of 1kg. Unable to order due to this

• 
  Remy (@RemyEcom) reported 59 minutes ago

  @michaelpatron0 Just dm me can fix these issues for you with a phone call. Amazon support is in Punjabi or Bangladesh unless you have a contact

• 
  jayprakash yadav (@jpyadav941) reported 1 hour ago

  @AmazonHelp @amazonIN @AmazonIN team is not resolving the issue and keeps stating there is no compensation policy. As Prime member, paying for reliable service and if the service repeatedly fails,have right to seek compensation.This is not 1st time.Consumer complaint already raised. Expect resolution.

• 
  GOP/Protect Pedophiles ☮️🦋🇺🇦🇵🇸💙🇨🇺🙏🏼🇪🇸 (@ladymindful) reported 1 hour ago

  @AmazonHelp I don’t need to trouble shoot. You changed the format. It stinks.

• 
  MAG212 (@Mag212News) reported 1 hour ago

  Linux kernel vulnerability disclosed (CVE-2026-31431) A security flaw called "Copy Fail" (CVE-2026-31431) has been found in the Linux kernel. It affects nearly all major Linux distributions – including Ubuntu, Debian, RHEL, Amazon Linux, SUSE, Fedora, and more – on any kernel built between 2017 and today. The vulnerability lets a local user gain full admin access to a server. It can also affect containerized environments. The fix takes just a few minutes. Option 1: Update your kernel (recommended) For Ubuntu/Debian: sudo apt update, sudo apt upgrade -y For RHEL-based systems: sudo yum update Then reboot your server. Option 2: Disable the affected module (temporary fix) If updating right now isn't an option, disable the vulnerable module to reduce exposure: echo "install algif_aead /bin/false" > /etc/modprobe.d/disable-algif.conf rmmod algif_aead 2>/dev/null || true This won't affect SSH, TLS, LUKS, or OpenSSL.

• 
  ForeverFaded (@MarlinDaeffler) reported 1 hour ago

  @ESLFCU I knew when you ******** bought my bank there would be problems these idiots flagged my card for Amazon and Blizzard wow what a trash company **** you ESL