Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Errors	6 hours ago
Seattle	Website Down	1 day ago
Dartmouth	Website Down	2 days ago
Brisbane	Website Down	2 days ago
Chandler	Errors	2 days ago
Phoenix	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richelle Lobo (@LoboRichelle) reported 32 seconds ago

  @AmazonHelp Again the same issue unable to open chat . Fed up with your services. It’s so difficult to reach you’ll. Can anyone help me

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  anthrobotic_rethink (@robotic_rethink) reported 7 minutes ago

  @JasonBassler1 Imagining my next Amazon Prime Air drone delivery… it scans my roof & yard on the way down😳 and suddenly I’m hit with targeted ads for new shingles, gutter guards, and that patio furniture set I didn’t know I needed.

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  Jamshed (@jamsheddev) reported 8 minutes ago

  Why are RAM prices suddenly increasing in India? Last year, I was checking RAM prices on Amazon, and the Crucial CT 5600 DDR5 16GB was around ₹14,000. I checked again today, and now it’s ₹22,999 😕 That’s almost a 60–70% jump in just 5–6 months. Does anyone know what’s going on? Are RAM prices increasing globally, or is this just an Amazon or Indian market issue? Would love to understand whether it’s due to supply shortages, import duties, currency fluctuations, or something happening in the global DRAM market

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  MarksHolyGrail (@Marksholygrail) reported 11 minutes ago

  @wilnerhotline This is happening on several post-season weekends going forward by NFL. Amazon just agreed to a prime time game on SAT Jan 2nd This is where it hurts CFB the most. Having ESPN as its sole TV Network partner(boss) now that they are in bed with NFL Network. CFB playoff games will be mandated to be scheduled around NFL premium windows as it has for the duration of these CFP 12 years. Just going to get worse. You have noticed the 24T playoff advocates haven’t explained when & how they will play 8 games on the 1st 2 rounds/weekends ? And how they keep hiding the real reason they want to get rid of CCGs is to use that 1st 2 weekends for the TV availability before they get to the same old 3rd weekend (where NFL has Sat games) Reason - ESPN has to wait for the NFL to get as much $ as they can in this renegotiation before they let CFP agree to the dates of their games in the future. Always been this way It’s just a big scam by ESPN/NFL to keep CFB as its minor league & maintain the best TV windows for the NFL It is sad that you CFB reporters aren’t doing a better job of investigating & reporting on this. So obvious yet so little attention to criticizing or getting facts together to expose it. ESPN isn’t stupid. They hired they’re biggest critic Dan Wetzel author of Death to the BCS away from Yahoo - just to make sure he wouldn’t be a problem as they PE/Corporatized CFB. Smart move It’s like the MLB steroids scandal. All the beat reporters just watched it happen in front of them & waited until they were embarrassed by BALCO & Canseco’s book & the Mitchell report before the beat writers admitted they noticed finally. Many of us fans already knew about steroids just by watching the players’ performances and their physical body changes. And players & reporters said “steroids weren’t illegal yet when they took them”. Wrong they were banned by Fay Vincent in 1991. Reporters just didn’t want to admit they were really PR machines - not reporters. Is that what CFB sports reporting is turning into too ? Just looking the other way while CFP just keeps making sure CFB plays second fiddle to NFL in everything? It’s just sad

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  CenTex Raider (@joeyrscotland) reported 13 minutes ago

  @JTTheBrick @PrimeVideo And what’s the issue with people never watching it? Do you have an Amazon subscription? I’m guessing you do. I’m betting that you order off Amazon and enjoy the free shipping like most Americans and at the same time receive a free subscription to their Prime Video.

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  Amazon Help (@AmazonHelp) reported 15 minutes ago

  @feralgorlypop Thanks for reaching out to us. While we can't know the exact reason for your device, if your browser keeps prompting for 2-step verification despite checking "Don't ask again," the issue is usually caused by cookies being blocked, cleared, or restricted. Unfortunately this isn't something Amazon is causing. We apologize for the inconvenience. -Emily

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  Edwin (@edwnjos) reported 16 minutes ago

  @IterIntellectus I think its the idea we humans don't stop, we keep growing, building and reaching out to the stars. The most valuable companies in the world do not provide basic necessities.. they are companies like google, meta, netflix, tesla, nvidia, amazon, apple etc etc I think a lot of the silliness and doomerism happen because of the idea of humans vs agi when in reality it will be humans with agi vs other humans with agi.. And yes the humans without AGI will hate the same fate of the uncontacted amazonian tribes or something In reality the marginal cost of all the goods that could be produced by just AGI will go down to zero.. it will most likely ultimately by offered by the state.. From the point onwards, it a brand new playground from scratch... There will be an adjustment period, a lot of people will fall through the cracks and there are dystopian possibilities... But despite all of that, everything we've learned from the history of life itself suggest than when something like this happens. it is soon followed by a cambrian explosion in growth..

• 
  The Transcript (@TheTranscript_) reported 17 minutes ago

  $UPS CEO: "Last year, we launched the most extensive U.S. network reconfiguration in our company history by targeting a 50% reduction in the volume we deliver for Amazon by June of 2026. With roughly 2 months to go, we are comfortably in the home stretch of this initiative. Our actions are moving us toward a more profitable U.S. small package business with the back half of 2026 expected to be the inflection point..t the end of the first quarter, Amazon made up 8.8% of our total revenue. That's down from the fact it was north of 13%, not very long ago.#

• 
  team (@MTeam44785) reported 20 minutes ago

  @AllisonPearson High street problem in Amazon etc if you believe differently you are living in a bubble

• 
  Scott - Amazon FBA (@ScottAMZ0) reported 22 minutes ago

  @GavinSweeneyy Does sellersnap API pull the correct inventory data for you? Have been trying to build a custom replen tool but sellersnap API never seems to count units stuck in transfer as either available or inbound And yes amazon API is a headache to try get connected, have spent hours today and always gives the same error code no matter what

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  Anna writes (@anna_writes0) reported 22 minutes ago

  I was checking a book on Amazon recently and the topic itself wasn’t bad at all. The problem was the presentation. Weak subtitle. Confusing cover. No clear audience targeting. It reminded me that sometimes books don’t fail because the idea is terrible… They fail because buyers don’t immediately understand the value.

• 
  Esh (@eshwarshivugari) reported 24 minutes ago

  @AmazonHelp @amazon @amazonIN Link is not working

• 
  Rohit Chauhan (@degenrsc) reported 24 minutes ago

  Coinbase ($COIN): The Bet on Agentic Rails Are Live Thesis Sell-side has written the same Coinbase note for three years: strong in bull markets, exposed in bear ones, best treated as a trading instrument not a compounding business. Hold it when crypto runs. Trim it when it doesn't. That framing is now factually wrong. Q1 2026 isn't a strong quarter dressed up in narrative. It's the first quarter where Coinbase's infrastructure thesis moved from management commentary to audited numbers. 99% of all onchain agentic commerce settled in USDC. 90% of it ran on Base. x402 — Coinbase's machine-to-machine payment protocol — processed over $100M in its first live quarter. Amazon announced a Bedrock integration on the same day as earnings. This is not a roadmap. This is a market that already exists, and Coinbase is the settlement layer. What Q1 Actually Shows > Total revenue: $1.4B. Transaction revenue: $756M. Subscription and services: $584M. GAAP net loss: $394M. Adjusted EBITDA: positive $303M. Cash on hand: $10B+. > The top-line miss on GAAP is accounting noise — the gap between -$394M reported and +$303M adjusted is driven by fair value marks on crypto assets held on the balance sheet, not operational deterioration. Watch EBITDA and cash. Both are fine. > The real story is in three new product lines that didn't exist 18 months ago and are already material: > Derivatives: $200M+ annualized in Q1. New all-time high. CFO Haas flagged this as a "big growth driver in 2026" on the Q4 2025 call. It already is — one quarter in. > Prediction markets: Launched January 2026. $100M annualized run rate by March. Two months to nine figures. That's the fastest new product ramp in Coinbase's history. > Coinbase One: Crossed 1M paid subscribers. A recurring subscription business compounding inside the exchange, decoupled from trading volumes. Three new lines. All newly material. None properly weighted in the consensus model. The Infrastructure Thesis, In Numbers > The Amazon Bedrock partnership is the most important announcement this quarter and it received the least analytical attention. > Amazon didn't partner with a crypto exchange. Amazon partnered with payment rails. > The integration: Bedrock developers can now provision AI agents with USDC wallets via Coinbase's developer platform and execute x402 micropayments natively. Every enterprise building on Bedrock — and at this point that's most of Fortune 500 AI infrastructure — has a one-click path to Coinbase-settled agentic payments. > x402 makes this concrete. $100M processed in Q1 across machine-to-machine payments: API calls, agent task completions, data purchases, compute settlements. That number looks small in isolation. It is not. The technical question — does the protocol work, do the wallets provision, does the USDC clear — is answered. It does. They do. It does. > 90% of it ran on Base. Coinbase's L2 is not a side project. It is the execution layer for agentic commerce, confirmed by Q1 actuals. The standing bear case on the AI thesis has always been timing: that agent-to-agent commerce at revenue-relevant scale is a 2028 story. Q1 2026 is the data point that ends that argument. The question has moved from "will this happen" to "how fast does it ramp." The Layoffs Are the Tell 14% of staff, framed by Armstrong as an AI-native transition. Sell-side read this as a cost-cutting signal during a soft quarter. That's the wrong read. Coinbase isn't cutting because the business is contracting. They're cutting because AI is now doing the work that headcount used to do — and converting those savings into margin expansion and infrastructure investment. You don't cut 14% of staff while sitting on $10B cash and posting positive adjusted EBITDA if you're in retreat. You do it if you're rebuilding the org structure for the next phase. The layoffs and the Amazon partnership announced in the same quarter are the same signal: Coinbase is becoming an AI-native infrastructure company, and it's doing it from a position of financial strength. Risks S&S guidance for Q2 is $565–645M, bracketing Q1's $584M — essentially flat. That's the flag. If x402 and Base sequencer revenue are inflecting, it should show in S&S. If Q2 prints at the low end, the agentic commerce monetization timeline is longer than the narrative implies. This is the single data point to watch on the next print. Transaction revenue is still a crypto beta exposure. A sustained H2 2026 bear market compresses the headline number regardless of infrastructure execution. The data center incident is a one-event risk today. In Q1, a technical issue at a data center briefly halted trading on the platform. Coinbase's institutional custody business — their highest-margin, most defensible asset — runs on operational credibility. One event is forgivable. Two is an institutional AUM problem. Entry Framework Current price: ~$201 (weekly close). Not a screaming entry — price is sitting at a macro decision point, not a support level. Key levels: - $185–200: Current decision zone. Held as support this week. Losing this on a weekly close puts $165 back in play fast. - $165–175: First high-conviction entry zone. March 2026 low. Thesis-aligned add zone — fundamentals intact, price at structure. - $145: Strong structural support. Multiple touches across 2022–2023. Only relevant if macro deteriorates significantly. - $250–260: First meaningful resistance above. Breakout above this confirms the infrastructure repricing thesis is being recognized by the market. Sizing logic: Partial position at current levels ($195–205) is defensible if you believe the Q2 S&S print will be the catalyst. Full conviction sizing on a retest of $165–175. Do not chase above $215 — risk/reward compresses significantly at that level. Catalyst to watch: Q2 2026 earnings (August). If S&S clears $620M, the thesis upgrades to HIGH conviction and the $250 target becomes the base case. The Framework The consensus is pricing a volatile exchange with some recurring revenue bolted on. The correct frame is a payment infrastructure company with a volatile exchange attached. The infrastructure layer — USDC stablecoin fees, Coinbase One, custody, derivatives, x402 — now generates roughly $2.3B annualized with structurally limited cycle correlation. The exchange layer adds upside when crypto markets are active. The infrastructure layer grows regardless. Q1 2026 is the quarter that distinction became verifiable. CONVICTION: MEDIUM — Upgrades to HIGH if Q2 2026 S&S clears $620M (confirming x402 and agentic commerce monetization is converting into reported revenue) OR additional enterprise integrations follow Amazon Bedrock. Stays MEDIUM if Q2 S&S prints at guidance floor — the thesis is structurally right but the revenue ramp timeline is longer than Q1 implies. Size for asymmetry, not full conviction.

• 
  sunny singh (@sunnysingh1811) reported 28 minutes ago

  @AmazonHelp @AmazonHelp From 9 May to 12 May problem is still the same, and during all these days I have only received wait times,redirections, and automated replies instead of an actual solution.I already shared all details multiple times. As a customer,I expect proper resolution not Delay.

• 
  Volf and KiaraVT (Soon to be Vtuber) (@Volf_KiaraVT) reported 32 minutes ago

  @NxCozy @Rbiiluvv Hmmmmm put them into a box floating down the spider infested Amazon rainforest river

• 
  Kyronis (@kyronis_talks) reported 34 minutes ago

  Setting 3: The "Cross-App Tracking" Loophole Apps talk to each other. If you search for boots on Amazon, Facebook knows instantly. Fix: Settings > Privacy > Tracking > Toggle OFF "Allow Apps to Request to Track."

• 
  Alec (@TheOneGroupAI) reported 36 minutes ago

  Amazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.

• 
  hitesh sharma (@Pare57277Hitesh) reported 36 minutes ago

  @jagograhakjago Still no response from @AmazonIN despite multiple emails, calls, and complaints. Wrong return pickup, refund pending, and now account access issue too. I still have the original item and order details. Please resolve this urgently. #Amazon #AmazonIndia #Customer

• 
  Venkat (@LVenkatesh) reported 44 minutes ago

  @AmazonHelp Unable to see my gift card balance. If you experience any issues with redeeming your order, you can reference your gift card by providing the following information to Customer Service: Serial Number: 2553307151285748 Order Number: 111-8752027-8612258 @AmazonHelp

• 
  Brandon (@brandooonndd) reported 45 minutes ago

  @DiscussingFilm Season 4 hasn't even dropped yet and they already greenlit 5. That's Amazon saying this thing is not slowing down anytime soon

• 
  TENET RESEARCH (@tenet_research) reported 46 minutes ago

  U.S. FTC: LETTER ON TAKE IT DOWN ACT WAS SENT TO COMPANIES INCLUDING AMAZON, ALPHABET, APPLE

• 
  Lain on the Blockchain (@CryptoCyberia) reported 46 minutes ago

  @bishara I would never encourage violence publicly, but it wouldn't surprise me. When Iran started going for data centers, it disrupted Amazon, iirc, in that region, but I believe domestic citizens, especially if replaced in mass by AI, though I don't think we are close to that yet, could do similar things. The value of the silicone in those data centers is huge too. It would make sense, as AI is integrated more with our military, to put the data centers in military bases, but then these health problems from the constant noise become a concern. Interesting times ahead.

• 
  First Squawk (@FirstSquawk) reported 46 minutes ago

  US FTC: SENT LETTERS TO MORE THAN A DOZEN MAJOR TECH COMPANIES SEEKING COMPLIANCE WITH TAKE IT DOWN ACT, INCLUDING AMAZON, ALPHABET & APPLE

• 
  DejiViews (@dejaviewss) reported 47 minutes ago

  @AmazonHelp @amazon I’ve gone down this road before. You transferred me to yet another person that cannot help me. I paid for prime to get my delivery by 9am today now I’m being told I might not get it until Wednesday (probably).

• 
  Bob Dalton (@RealBobDalton) reported 47 minutes ago

  @amazon so I am a customer of Amazon since 2002, but I am ending my account and Prime today. I have had enough. Broken LG 77 Inch TV, since March, less than 11 months old. LG won't repair, had to wait 20 working days which turned into 36 days total to get a return pickup from DHL. Now the TV is in no-mans-land, DHL won't forward to Amazon, called again and now I have to wait another 15 Working Days to file a refund if it isn't delivered. Payment was made with a VISA Card that has been reported Stolen (I said it no longer exists to make things easier) and Amazon won't refund to my current bank account listed. So today I am out of Television, haven't had one since March and won't be getting a refund any time soon. I am DONE with this crappy Service.

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  Elijah VFG (@theElijahVFG) reported 47 minutes ago

  Telling entry-level engineers to "learn AI" is lazy advice. Here's what I'm actually doing as an SDE at Amazon to stay relevant: Read the fundamentals. Not the AI hype. I'm working through Designing Data-Intensive Applications and AI Engineering right now. These books predate the current panic. They'll outlast it too. Learn to manage AI, not compete with it. I use an agentic IDE every day. The skill isn't writing more code. It's knowing when the code the AI wrote is wrong, messy, or going to create problems three sprints from now. That instinct comes from understanding systems, not prompting better. Hold the context. AI doesn't know your codebase. It doesn't know your business logic. It doesn't know why that one service was built that way two years ago. The engineer who carries that context and feeds it to the model at the right time is worth 10 engineers who just type fast. Develop judgment. Two tradeoffs collide. Which way do you go? AI can list pros and cons all day. It can't make the call. That's still you. The field isn't dying. It's just moving up one layer of abstraction. The question is whether you'll meet it there — or keep racing a machine at the thing it does best.

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  hitesh sharma (@Pare57277Hitesh) reported 51 minutes ago

  @AmazonHelp Still no response from @AmazonIN despite multiple emails, calls, and complaints. Wrong return pickup, refund pending, and now account access issue too. I still have the original item and order details. Please resolve this urgently. #Amazon #AmazonIndia #CustomerServic

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  ShivVemula (@ShivVemula) reported 53 minutes ago

  @AmazonHelp Really!!! Prepaid order is delayed by 5 days. Reflecting out for delivery everyday. Not yet delivered. No solution. Same issue for each order @Flipkart better for sure coz of eKart

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  Z (@ZeeContrarian1) reported 53 minutes ago

  $MELI is not “the Amazon of Latin America.” It never was, and it never will be. Just repeating that label creates false expectations and lazy analysis. Mercado Libre has its own business model, its own market structure, its own risks, and its own limitations. It has nothing to do with Amazon beyond surface-level comparisons people use because it sounds catchy. This is exactly how investors get trapped in narratives. I warned about $MELI before, and it’s interesting to see how many hate messages and comments I received telling me how dumb I was when the stock was around $1,900. A lot of influencers on X even reposted my comments just to mock the idea. Now it’s funny to see how many of those same people quietly deleted their tweets. This is exactly why you should never become emotionally attached to narratives. Because valuation and price often have very little to do with each other in the short-to-medium term. Markets move on momentum, perception, positioning, and future expectations. 𝘼 𝙡𝙤𝙩 𝙤𝙛 𝙥𝙚𝙤𝙥𝙡𝙚 𝙬𝙝𝙤 𝙖𝙧𝙚 𝙨𝙢𝙖𝙧𝙩𝙚𝙧 𝙩𝙝𝙖𝙣 𝙮𝙤𝙪 𝙘𝙪𝙧𝙧𝙚𝙣𝙩𝙡𝙮 𝙗𝙚𝙡𝙞𝙚𝙫𝙚 𝙩𝙝𝙞𝙨 𝙞𝙨 𝙩𝙝𝙚 𝙘𝙤𝙧𝙧𝙚𝙘𝙩 𝙥𝙧𝙞𝙘𝙚. 𝙁𝙤𝙧 𝙩𝙝𝙚𝙢 𝙩𝙤 𝙗𝙚 𝙥𝙧𝙤𝙫𝙚𝙣 𝙬𝙧𝙤𝙣𝙜, 𝙩𝙝𝙚𝙧𝙚 𝙪𝙨𝙪𝙖𝙡𝙡𝙮 𝙝𝙖𝙨 𝙩𝙤 𝙗𝙚 𝙖 𝙘𝙖𝙩𝙖𝙡𝙮𝙨𝙩: 𝘼 𝙩𝙪𝙧𝙣𝙖𝙧𝙤𝙪𝙣𝙙. 𝘼 𝙘𝙝𝙖𝙣𝙜𝙚 𝙞𝙣 𝙚𝙭𝙥𝙚𝙘𝙩𝙖𝙩𝙞𝙤𝙣𝙨. 𝙎𝙤𝙢𝙚 𝙣𝙚𝙬 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣. 𝘼 𝙘𝙝𝙖𝙣𝙜𝙚 𝙞𝙣 𝙚𝙖𝙧𝙣𝙞𝙣𝙜𝙨. The fact that so many people on X still think $MELI is an obvious bargain while the stock keeps trading this poorly is, in my opinion, more of a warning sign than an encouraging sign. Because it suggests many holders still haven’t capitulated. They still believe. They still haven’t emotionally given up on the stock. Real bottoms usually come with exhaustion, apathy, forced selling, and disbelief - not confidence. You saw it before in $PYPL. You saw it before in $NOW. You see it now in $MELI. And many others. “Cheap” alone is rarely enough. Go through the history of most people currently calling $MELI a great opportunity, and you’ll notice that most of them were saying the exact same thing when it was trading at $1,900 too. Without a catalyst, without strong price action, and without a real change in trend, it’s difficult for a broken stock to suddenly recover just because people think the valuation looks attractive. Bad charts can always get worse.

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  Shubhjeet (@Shubhjeet224409) reported 58 minutes ago

  This is terrible customer service. Cancel my orders NOW. @AmazonHelp @amazonIN