Amazon status: access issues and outage reports
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Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (44%)
- Errors (33%)
- Sign in (23%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main
|
Website Down | 9 hours ago |
 Canton
|
Website Down | 24 hours ago |
 Mesquita
|
Sign in | 1 day ago |
|
Moorpark
|
Sign in | 1 day ago |
|
Chicago
|
Website Down | 1 day ago |
 Edinburgh
|
Website Down | 1 day ago |
Full Outage Map
Community Discussion
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Secret Apps (@getSecretApps) reportedAlexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?
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Jean Leonard (@LeoJean581) reported@draingoddess1 @Ryui36x @spencerpratt Are you having raging hormones? Is that why you can’t calm down? Did you take your SSRI today? Did you need a few days for that time of the month to pass? Those darn hormones can cause you to kill innocent people. Do you want me to Amazon you some midol? How can I help u?
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Amazon Help (@AmazonHelp) reportedHey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Tasha
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Akin Oríjà (@mapolami) reportedLocalization strategy - maybe the can learn a thing or two about Amazon in China. Tiered Services - maybe could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.
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Onyx Novha (@ItzNovhaTV) reportedAnother problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.
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Max Hailperin (@MaxHailperin) reported@AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.
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Shashank Desai (@_desaishashank) reportedOrdered 22 shirts from @amazonIN They delivered on 10 of them and marked delivered for all. I returned those 10 too as it's tiring. Upon raising the issue today my Amazon account is suspended. Now I am losing my Amazon wallet + no refund for 22k that I spent to buy those shirts.
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지우 (@minccino02) reported@AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon
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Sebastian Caniulao | Ecommerce Email & Growth (@canipack21) reported@eliweisss Good problem to have. The piece I would move up the list alongside the hire is pulling those Amazon buyers onto the owned list, since the channel gives you almost nothing on repeat. Insert cards plus a registration offer was the only bridge that ever worked for us.
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Richard 🍋 (@ZizouDeTemu) reported@atuhru You can buy it in Amazon Japan. Problem solved.
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Tyler (@Tylerban) reported@Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund
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Good Morning Donkey Fans (@mornindonkeyfan) reportedBRONCOS WEEK 12 - @Steelers vs. Dr. Rogers Steelers with a new coach and world renowned medical expert at qb. I don't know if they will be good or terrible. My gut says terrible given the change and age of their virologist. But if history shows you anything the steelers find a way to be good. Amazon Prime game warning....make sure you help the rents with logging on and passwords as part of turkey day.
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bhavesh shah (@bhaveshshah) reported@AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue
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Atul srivastava (@atul370) reported@AmazonHelp Poor pathetic service by @amazonIN @AmazonHelp no one contacted me nor no one bothered for customer issues.
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tim212 (@tim2_12) reported@FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.
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shivam maurya (@shivamm57995718) reported@AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money
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Your.Favorite.Beach7 (@ldygltrspkls031) reported@Ilhan Is that why you shut us down, shuttered small businesses and forced us to buy from Amazon? Or what about the tariff refunds? Why did you vote to give money them instead of the taxpayers? Everything you do hurts the American people. You are a threat to us all.
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Tesla_Optimus (@Tesla_Optimus_K) reportedTiger Global didn't dump AI. It moved down the stack. The Aug. 14 13F shows Q2 cuts that look violent: Alphabet 10.63 million shares to 5.81 million, about 45%. Broadcom roughly halved. Netflix gone. Nvidia, Microsoft, Amazon, Meta all trimmed. Then two new lines appear — about 675,000 AMD shares worth ~$392 million, plus a small SpaceX stub. Alphabet is still a top holding near $2.1 billion. This is rebalance, not a white flag. Here's the thing: platforms still fund the capex, chips still bill it. Tiger kept Nvidia huge, doubled Intel, and bought the challenger GPU. Holder counts rose in both Alphabet and AMD. The next tell is cloud margins and who actually wins the rack, not one 13F headline. They sold some of the bill-payer. They bought more of the invoice. Source : Yahoo Finance #TigerGlobal #AMD #Alphabet $GOOGL $AMD
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Kolluru Akhil Teja (@akhilteja099) reported@ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs
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Himanshu Priyadarshi (@HimanshuPr67294) reported@alohaproxy @marclou Amazon for softwares , I made it to solve the problem of finding business to sell websites and other softwares , here any developers can list their softwares and can sell through 2 channels : affiliate marketing or direct sell
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Akin Oríjà (@mapolami) reportedLocalization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.
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Devendra Agarwal (@devendra0202) reported@amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)
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James D Magee (@jamesdavidmagee) reported@Lord_Sugar Having spent a lot of the last 6 months in hospital I have to agree that YOU could help and YOU could be a great CEO of the NHS - but you would need a good team around you - I am throwing my hat in the ring! I am not sure I can be your apprentice at 64, but I will point out that the idea is somewhat flawed. Firstly, giving the potential savings to Jeff Bezos, (it certainly would not be to his employees!), would not save money, it would just reallocate it elsewhere. There are also lives at risk, so this would need to be handled with a great deal of care! The reasons? 1). Amazon charges are WAY too high and even with a Lord Sugar negotiation it would simply boost their profits and create more money for Bezos. 2) Amazon would not contribute more of these profits in tax! The Fair Tax Foundation note that a large portion of Amazon's UK retail sales revenue is funnelled through its European headquarters in Luxembourg rather than being fully declared under a single UK corporation tax figure. Amazon does not break down corporation tax for the entire UK business structure, meaning figures are estimated through specific local arms like Amazon UK Services. 3) Logistically it would not work transport wise. They have to draw down supplies much quicker for emergencies and a completely unpredictable set of unique circumstances would make this very difficult. 4) Regardless of technology advances I strongly doubt no one single centralised hub could effectively predict, procure and administer this unpredictable level of requirements - it would end up as 8-12 hubs and simply add to costs. There are MANY improvements to be made, there is no question the NHS has WAY too many Trust administrators & management being paid way too much, the facilities management is poor to piss poor. There is a list of cost saving that could be made but it certainly will NOT be solved by Peter Thiel, Alex Karp Stephen Cohen, Joe Lonsdale or Nathan Gettings - it absolutely will NOT be solved by Jeff Bezos!
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Derek Johnson (@rattletrap1776) reportedProtesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌
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Miami Dolphins Flag Guy (@clay8269) reported@branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.
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Sourabha Shakya (@sourabha4u) reportedHi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?
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danny b.gohain (@dannygohain) reported@AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN
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David Bruce (@DavidBruceman) reported@omgsidewalks If climate change is really a concern then why is no one mentioning the destruction of the Amazon rain forest? It slows Global Warming: By locking away greenhouse gases, the Amazon helps slow down the pace of global climate change.
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Jonathan Smith (@DegenerateTBone) reportedAs some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.
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C H (@Homie_san) reportedDid @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.