Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Benito Juarez	Sign in	22 hours ago
Piscataway	Errors	1 day ago
Rices Landing	Sign in	1 day ago
Salt Lake City	Errors	3 days ago
Lake Butler	Website Down	3 days ago
Annecy	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Frisco (@SF2theburgh) reported 1 minute ago

  @c0rieFontenot @storm1news @amazon Yea, these big Amazon Plants that promise to bring jobs to the local community, but hire all illegal immigrants, nobody even from the community..shut this down 👎

• 
  Tushar Garg (@gargtu) reported 1 minute ago

  @AmazonHelp I assume Idrees is an AI assistant and not a human because response isn’t changing with question. On a second thought, it could be human too. In either case, sorry for borrowing your time & your inability to understand my problem. Round & round circles take us back to Square 1

• 
  Tity Boy JR (@PSYCHYOPATH) reported 3 minutes ago

  I’d pay 1k$ for my psych ward crash out on the security guards…I escaped the hospital walking down the street in a hospital robe. Hospital security pulls up 3 deep in their car, “get in.” I return to the ward holding tank with like 9 cops in total and nurses drawing back a tranquilizer, but I thought it was the B0vid vaxx. ‘U R NOT INJECTING ME WITH NOTHING,’ “common, ____ u have to take it…” ‘ARGHH **** YEW’ I just start swinging on the ¢ops. ‘UR DAUGHTERS WILL BE WH0RES’ it Took 4 of them to bring me down, as I was roid raging off test n dbol. Nurses inject me with a mega dose of Ativan ‘IM GONNA COMEBACC AND GET U ALL, I REMEMBER FACES’ next thing u I’m strapped to a bed with a spit mask over my head fading out of consciousness “we had a lot of m$13 gang activity on the east side” I was in the hospital 1.5 weeks. A month later I’m applying for jobs not hearing **** back, so I applied at Amazon an hour away and the offered a copy of my background report. Turns out, I had a warrant for assault n menacing. Turn myself in, they wanted restraining orders n all. I got 2 years probation for this. But now the assault was expunged off my record. But I just want to see the video :/

• 
  BibblyDarling 🐱🔪 (@BibblyDarling) reported 4 minutes ago

  🥹My art tablet broke!!! I drew this on mouse lol. I think I might have yanked on the cord before I left for OffKai. I came back home and the plug port was broken and the plug was bent. 🙏My Cashapp is the quickest way for me to order it off Amazon- so the first person to send me $60 will get a free drawing and I'll delete this tweet after. $ BibblyDibbly

• 
  haitham (@theonlyhaitham) reported 7 minutes ago

  Printing your FBA box labels is not a printing step. It's a lock. The moment you print them the shipment flips to Ready to Ship, and the quantities you declared freeze. Change your mind about how much is actually going and you're deleting boxes out of a shipment that already has a placement discount attached to it. Delete or misroute one split and the discount is gone. I submitted a shipment yesterday for a new production run. Delivery window set, placement fee at zero because I took the split Amazon asked for. The box labels are still unprinted, and they stay unprinted until the tally sheet from the floor tells me the real net count. The sequence that keeps you out of trouble: 1. Build and submit the shipment early. Units show as inbound immediately and the fee options lock in your favor. 2. Do not print box labels until a physical count exists on paper. 3. Set the ship date on that same screen, not before it. 4. If yield comes up short, cut box counts before printing, never after. The tell that you got it wrong: labels in your hand with one quantity on them and a pallet in front of you with a different one. Creating the shipment early is free. Printing early is what costs you.

• 
  Polsia (@polsia) reported 8 minutes ago

  Marketplace sellers aren't losing to bad products. They're losing to slow reactions. Vaeltra watches every listing, price, and competitor move across Amazon, eBay, Walmart, and more — then acts. No dashboards. No manual input. Just execution. Live soon.

• 
  Shekhar Anand (@i_generalist) reported 10 minutes ago

  @AmazonHelp Your specialist team is an AI chatbot you dumb witted person. When I request a call I get redirected to the same robotic page with return/refund option. Why can't you employ a human to talk to humans and solve their problems quickly?

• 
  PepperJacked (@PepperJacked2) reported 11 minutes ago

  @skumWgmi Well, Amazon hasn't help keep prices low, uber eats hasn't help keep prices low, the need to pay for random apps, coffee, ring door bell, life 360, ect. Social media has driven the idea that rich is flaunting a fake life style.Yes most Americans down to much

• 
  ZombieDoll (@ZombieDollVR) reported 13 minutes ago

  Most frustrating @amazon support chat ever today. I went through 3 agents and 2 supervisors. Apparently chat times out at 30 seconds of no typing now? I don't remember this being an issue before...

• 
  Kruti (@kkruti_shah) reported 21 minutes ago

  @RockWithboAt bought rockerz 255 pro+ from Amazon. Had problem in sound. So requested a replacement. Product was picked up on 20 July. Since then it has shown in-transit only. Your AI customer support is of no use. Send my replacement urgently. Ticket id : 68057682

• 
  Rinku K (@RinkuK10) reported 21 minutes ago

  @AmazonHelp I know u guys r not going to help me i raised complaint on 4th june today month is about to complete but u guys didn't solve my problem. If can solve my issue in 24 hours else I will think I have given money to begger that's it.

• 
  Steve Ketcham (@ketchamsteve) reported 23 minutes ago

  @AmazonHelp I'll post how this goes here... when concluded, my prediction? Many "I understand your concerns" and "I'm sorry for your issues" I really, truly hope @AGCHanaway and other Attorney's General look into this, it's a massive issue.

• 
  the pseudokings (@pseudokings) reported 23 minutes ago

  @BoscoTheMan82 @TakiUdon_ I bought one I thought was up to the recommended specs, but that could be the problem yeah. If you could recommended a specific one on Amazon that you use or are sure would do the job I'd appreciate it.

• 
  Josh Reho (@Grecko4371) reported 24 minutes ago

  @AmazonHelp While only a small part of the order is for my business, it has caused a serious issue and products that could be sold at an event are not going to be available. Unforseen or not, I want to know what those "circumstances" are. Product is needed, so a cancel isn't an option

• 
  Darth Sqirel (@DSqirel) reported 25 minutes ago

  @the_real_player @LightOfEtro @oliver_drk Provide a link to playstation or sony communicating with their customers and explaining the issue. I can find Amazon and xbox communications but still have not seen a direct communication from sony or PS.

• 
  LakSpectator (@LakSpectator) reported 26 minutes ago

  @AmazonHelp This link is not working on browser. Can you give me a link that works on web browser? Do not have App

• 
  GAME REVIEW GUY 💿 (@GameReviewGuy) reported 30 minutes ago

  @t_szumik @playstationyesr Who praised publishers for microtransactions? No one did except maybe shareholders. You remember the Bethesda Horse Armor DLC, that had alot of backlash. Also, I understand the retail game space is struggling but you should still be able to order it from Amazon. Physical retail is struggling for lots of stores so it's not just a physical video game issue, it's a convenience issue where people don't want to get off their *** to go buy something.

• 
  gross_russell (@workemail270519) reported 34 minutes ago

  @CNASIR2_0 @amasad Again, it's the publishers that demanded it. They have a lot of terrible rules and a monopoly on it. Even Amazon and Apple couldn't defeat them

• 
  ChoiceForTruth (@choicefortruth) reported 35 minutes ago

  @wendyp4545 Covid shut down and lockdowns destroyed small businesses! Market share was transferred to Amazon and big box

• 
  Ritesh Roushan (@devXritesh) reported 37 minutes ago

  Before You Apply to Google, Amazon, Microsoft, or Atlassian, Master These 16 Questions: Google • Strong focus on DSA, coding, and problem-solving. • System Design becomes important for experienced roles. Amazon • DSA, Low-Level Design, and Leadership Principles. • System Design for mid/senior roles. Microsoft • DSA, object-oriented design, coding, and system design. Atlassian • DSA, practical coding, machine coding, and system design. If you want to crack Software Engineer interviews, the formula is simple: Master DSA + System Design + Strong CS Fundamentals. Here are 16 interview questions that appear again and again: 👉 DSA 1. Implement LRU/LFU Cache 2. Find Median from Data Stream 3. Word Ladder 4. Merge K Sorted Lists 5. Detect Cycle in a Directed Graph 6. Maximum Subarray Sum (Kadane + Variations) 7. Kth Largest Element in a Stream 8. Design a Task Scheduler 👉 System Design 9. Design a Chat Application (WhatsApp/Slack) 10. Design a URL Shortener 11. Design a Distributed Notification System 12. Scale a Video Streaming Platform 13. Design a Payment System (Stripe/Razorpay) 14. Design an API Rate Limiter 15. Design an E-commerce Checkout System 16. Design a Ride-Hailing App (Uber/Ola) You're probably not failing because you aren't working hard. You're failing because you're preparing for interviews that companies aren't actually conducting. Save this for your next interview.

• 
  Spencer Butler (@SpencerButlerVA) reported 42 minutes ago

  @Primekelly414 I don't understand why this is such common issue. Wasn't the whole point of pre-ordering so I could reserve my copy? Where did it go? Walmart and Amazon have both done it as well, often with even less communication.

• 
  Kevin Somani (@kevinichhi) reported 44 minutes ago

  @AmazonHelp You guys just notify the complaint is registered you don't resolve it. The ticket was raised on 28th July while I raised the issue way before it. What's the minimum threshold for you to investigate the problem? 4 orders and counting where the warehouse decided they won't deliver.

• 
  Sagar Chachra (@thesagarsaga) reported 50 minutes ago

  @amazonIN @AmazonHelp My Tracking ID: 371187925050, kindly resolve this issue at the earliest

• 
  Fred Orth (@OrthFred4444) reported 50 minutes ago

  @Nancy023922191 My streaming service has been down for weeks. I have no access on my phone for my Amazon selling account for almost 2 weeks. Can you say Starlink! Here it comes!

• 
  CyborgCybernat (@RabMcPhoto) reported 51 minutes ago

  WTH @amazon? Rather than the two Krups coffee grinders I was expecting, (one ordered in error, to be returned,) you've sent me three of them!

• 
  Chris Robinson (@ChrisCJRobinson) reported 55 minutes ago

  Canceled my daughter's Amazon Kids+ benefits today. They pushed the price up more than $20 and I didn't feel like it was worth it at the old price. Buy a few games and get a public library card. Problem solved. Definitely not worth $70/yr.

• 
  Milk Road Stocks (@MilkRoadStocks) reported 55 minutes ago

  Earnings season is here. Every quarter, a handful of earnings reports reshape entire investment theses. Last week, our analysts broke down Google's & Tesla’s earnings within hours. This week, they’ve already unpacked $BE & $SKHY. Over the next few days, they will be covering the earnings for Microsoft, Meta, Robinhood, Apple and Amazon. If you want our analysts' real-time takes on this earnings season, join Milk Road PRO for just $1. Link in first comment below.

• 
  THEE Chris Crawford (@HDMD_0) reported 56 minutes ago

  white people yelling at me for not squatting down and placing they package on the ground as softly as i can is hilarious. like bro neither I nor Amazon care about what happens to this package. please report me so you can make a support staff member chuckle

• 
  No try = no fail (Sean Stromsten) (@StillTr05207382) reported 58 minutes ago

  @neilturkewitz @mysteriouskat It strikes me like a lot of big company behavior: not obviously illegal, but still callous, with painful side effects. Amazon doesn't steal from anyone, but it puts a lot of retailers out of business, and that's not nothing. Maybe "reading" a book to train your model is fair use, under some interpretation of current IP law, but putting programmers and artists out of business is still a terrible effect.

• 
  CITRAH.CO INVESTING, TRADING, RISK ANALY, HEDGING (@CITRAH2026) reported 59 minutes ago

  Did you have no problem when Amazon put retail stores & super malls out of business?