Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Charlotte	Website Down	14 hours ago
Annecy	Errors	17 hours ago
Santiago de Querétaro	Sign in	2 days ago
Kingston upon Hull	Website Down	2 days ago
Pensacola	Website Down	3 days ago
Santiago de Querétaro	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aa (@aa0130165158561) reported 47 seconds ago

  @AmazonHelp @AmazonHelp customer care is unable to resolve this since 4 days and you have directed issue back to them

• 
  GreyHairedDev (@UnrealGamesProf) reported 4 minutes ago

  @UrinalCake619 @nicksortor @amazon 35 years of college and university teaching. Currently at the director level. A few years back was turned down for an Amazon instructional trainer position as soon as I said I was a USC. Interviewer was a filthy H1B.

• 
  ThomasRay Ellingburg (The Good Soldier) (@ThomasRayEllin1) reported 6 minutes ago

  I’m usually not one to complain but I am going to this time because one it’s money I busted my *** working 12 hours a day six days a week . I ordered a couple of CDs from @MorganWallen store First time I’ve ever purchased anything from a musician store but I did it this time bc I just feel like it supports them better than going to Walmart and Amazon to get them which is what I’ve done all my life until now. Well I got a email saying my package was delivered at 12 I work a hour away and don’t get off till 5:30 Got home at 6:45 and open mailbox Nothing Check door step nothing Opened email and this is were my problem is The @FedEx driver puts it on top of my car that’s been messed up for months that I’ve been slowly fixing when I have spare time ( front end, purge valve , wiring issues and back window) instead of the mailbox 3 feet away I walked up and down the road All over the yard The package is gone someone stole it And FedEx answer is we can’t do anything the person that you ordered it from has to file a claim Well Ive never ordered from a singer website but I’m pretty sure that Morgan probably really busy , his team is probably really busy And the thing is I don’t want a refund I just wanted the cds bc the cds I had from when I bought them when they first came out don’t work anymore So I was buying them bc at least something I have in case he never comes back around the MS and Al area and I don’t get to see him live. But I also know it’s not the people that sent it’s fault for others stupidity So I’m just gonna bust my *** like I usually do and after I get everything situated for my daughter birthday party gifts I’ll just reorder them in a couple months.

• 
  ank (@ank1091040) reported 6 minutes ago

  @bezosjaff2 @amazonIN @AmazonHelp received a used laptop sold as new. Your support team confirmed in writing that the item is used, and I submitted all the required proof. the Leadership Team has refused to issue a refund. Please investigate and resolve my case ASAP

• 
  Michael the Libertarian 🇺🇸 ☭⃠ (@Bl00dOld) reported 8 minutes ago

  @frozenaesthetic That’d be like trying to cut down the amazon in a 30 minute period. It ain’t gonna happen, there’s too much. Also the legs, holy hell

• 
  🔞 Salchicha de Puerco 100% Organica 🔞 (@unchained_hound) reported 10 minutes ago

  @RushTheCat I mean... technically yes? Staff members usually are not allowed to sell merch, its the standard within the industry, even Glitch has it. But Spindlehorse was always lenient with that bc they understand that fanmerch is a core aspect of fandom. Amazon/A42 was willing to comply-

• 
  D_Lundi (@DLundi_) reported 14 minutes ago

  @liiviaone Ive been using the same from amazon for a while. ZERO issues.

• 
  Bhrigu Talukdar (@bhrigu_talukdar) reported 15 minutes ago

  .@carrier I had ordered an 1 ton 5 Star AC from Amazon which was delivered to me on Sunday. The installation technicians while connecting to the outdoor unit mentions that there is a problem with the valve as it is not getting connected with the fly-nut. Raised this issue with Amazon who has raised it with carrier for a technician visit to inspect and give a report. I am still waiting for a in house visit to resolve or replace as it is squarely under warranty period. 1. The technicians while installing should flag issues immediately after opening. 2. If a unit has been received with manufacturing defect the seller and the manufacturer can work in a seamless manner to reduce the problems faced by the customer who has bought it in good faith. 3. The service Engineers need to give clarity on how to redress this issue and the way how the manufacturer, service provider & seller shall deal with it. Still waiting for a quick resolution as summer peaks and ACs have become a necessity rather than a luxury. @amazon @amazonIN

• 
  CapitalFronts (@capitalfronts) reported 18 minutes ago

  Strategy just sold 3,588 $BTC to fund its digital credit dividends — and Michael Saylor isn't done. Reports point to him aiming for around $1.5B in total sales. Let that sink in. The man who spent years telling everyone to NEVER sell their Bitcoin… is selling Bitcoin. So is this the moment to panic? Our answer at CapitalFronts is the opposite — we think this is the moment to get IN. Here's why. He started selling near 74k, and between his pressure and the broader market, $BTC bled down to 58k. That drop already absorbed the MicroStrategy dumping. The proof? This latest sale of 3,588 BTC barely moved price — 62k to 61k. Compare that to the 74k → 58k slide earlier. The so-called "selling strength" is exhausted. They simply cant push it much lower anymore. And serious investors saw this coming. How did the market know roughly how much he'd need to sell? The $STRC chart. Strategy's Variable Rate Series Perpetual Stretch Preferred — the one paying ~13% — has to cover dividends. From Jun 26 it dumped from $92 to under $72, because the market realised he only had about 8 months of coverage left. To pay dividends he needs somewhere north of a billion a year, and he was sitting on roughly $500M in reserve — only about 7 months of runway. He needed to sell BTC just to keep more than 12 months of fiat on hand. By end of June, people were openly doubting whether he could even pay. Around $91 STRC he first sold ~$2.5M — a drop in the ocean — and we knew a much bigger sale was coming. STRC cratered to 72, then V-bounced back to 91. We think it pushes to $94 or higher. But here's the twist: he still hasn't sold that full billion. He's moved just $216M so far to fund the dividends, and claims $2.5B+ in fiat reserves. So the real question — if 95% of the market already knows he's going to sell more, who do you think is buying while retail panics? Whales. They're positioning between 55k and the low 60s, ready to catch the retail flush and ride it back up. The last time Saylor sold it was pure panic. This time? It's calm. That tells you everything. Our BTC view hasn't changed since our last post: one more fear-driven dip toward 55k, and then we go straight up. Now the macro. $SPX: if we close this week above 750, we're in a V-shape recovery targeting new all-time highs, maybe 2–3% above. We're also posting our Z-Score chart of the S&P CAPE ratio vs EPS. It measures how stretched the market is versus standard deviations — CAPE (the price/earnings side) in one line, EPS (actual earnings per share) in red. In the 2000 dot-com bubble, EPS was decent but CAPE was WAY higher — that gap is what signals a crash. Right now the gap is small, so the chart says "no bubble." But we don't fully buy that read. The 1929–early-40s depression also had CAPE sitting close to EPS, and it was the worst crash in history. The dot-com crash isnt even explained by this measure. Post-war through the late '60s, stocks were flat while CAPE and EPS hugged too. So it's not an honest standalone signal — it just tells us we're NOT in a dot-com setup. It doesn't tell us we're safe. And here's what worries us — our hyperscaler free cash flow chart. Since ~2012, when earnings rose, cash flow rose with it. Not this time. The red line has crashed. Microsoft, Amazon, Oracle, Google, Meta — total free cash flow is down hard. Why? They've poured it all into AI, semis, NVIDIA, SanDisk, Micron, energy. They used to hold ~$300B in cash flow and have now spent it — over $1.5 TRILLION in capex. So ask yourself: if the biggest names in the index are burning this much cash to invest, how sustainable is this earnings season really? Gold — same call as last time. We're watching for a third bottoming tail. We think $GOLD dips to around 3980 again, then bounces, maybe by Friday. If we get three bottoming tails, that's a strong signal for an upcoming uptrend. That's our read for today. One more thing — when our platform launches (mid-July), members get every one of these calls 24 hours BEFORE we post them publicly. So — are you panicking with retail, or positioning with the whales? NFA, just our analysis. Charts below 👇

• 
  Johnny Nole (@johnnynole1520) reported 18 minutes ago

  It's the same issue with college being prohibitively expensive. The poor kid that could cure alzheimer's may end up as an Amazon delivery driver the same way that the poor kid who could be the next [insert legendary athlete] may end up never even playing the sport.

• 
  Victor Angel Cruz (@ViC305) reported 19 minutes ago

  @browser_use this is a genuine scam and not good practices for the local ai community, here’s a screenshot of my experience where it out right decided against it due to an issue with the card minting module you gave it access to use! Not a cool experience honestly and on top of that it had issues with me logging into Amazon and the browser not handling proper auth cookies so it tried Newegg and got the decline and decided to stop.

• 
  GreenMarineX (@NolanC_GMX) reported 22 minutes ago

  @BoBbyPleWniaK fun fact: Tesla is a huge holding of the XLY consumer select sector. Amazon also. roughly 20% each. Oil up, Gas up. Expensive gas hurts consumers, equals less cars sold. XLY down Tesla down. Amazon down. It is absolutely completely wrong. Expensive Gas sends people to Evs. Tesla beat expectations by 20%. This is a goofy move and incorrect. buy the dip.

• 
  haitham (@theonlyhaitham) reported 25 minutes ago

  When sales go flat on Amazon, almost everyone does the same thing. They buy more traffic. More ads, more keywords, bigger budget. It's usually the wrong move, and it quietly bleeds money. If your listing converts poorly, more traffic just means you're paying to send more people to a page that doesn't close them. You're not fixing the leak. You're pouring water in faster. Here's what to actually do first. Pull your conversion rate split by traffic source: organic, sponsored, external. One of them is almost always converting at half the rate of the others. That is your real problem, and no amount of ad spend fixes it. Fix the page before you feed it. A listing that converts turns the same traffic into more money, which is the opposite of what buying more clicks does.

• 
  Rathod Dino (@DjDinorathod) reported 26 minutes ago

  @AmazonHelp After reading your email, I’m sharing your ridiculous response here on X for everyone to see. Instead of resolving the issue, you keep sending copy-paste emails asking me to wait another 24 hours. This is how Amazon treats its customers—endless delays, automated replies.

• 
  zoidz00 (@zoidz00) reported 27 minutes ago

  @foxenflask The price won't just stay at $22 as they issue new shares lmfao. That price will then drop because you have oversupply By your logic they could just release 1 trillion shares and buy Amazon. Theres still time to delete this

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 30 minutes ago

  @amazonIN @amazon I am raising this concern because I faced the same issue with my last two orders, both of which were eventually cancelled due to delivery-related problems. Could you please look into this matter and provide an update as soon as possible? Thank you in advance.

• 
  SewerGvn 🔫 (@Sewergvn) reported 33 minutes ago

  @bridget_yoyo_67 I like going with AliExpress because they take forever to get here so I have more anticipation time, and maybe do one or two on Amazon for the quick fix. I have a spending problem fueled by depression c:

• 
  ﹒⌗ Meeko ⸝⸝ (@idKkkkkkk___0) reported 34 minutes ago

  @heartintraffic @higekiba @JstNova_lmao Right, Amazon is gonna get in trouble lol🌝

• 
  Greg (@pcguy8088) reported 34 minutes ago

  Was watching some series on Amazon Prime and the plot seemed familiar. Looked at the date and it was from 2008! LMFAO well that is it for that series. I probably watched it on TV back in 2008 when I still had cable. Nixed watching that and gave it a thumbs down.

• 
  Biswajit 🚀 (@BiswajitPrep) reported 36 minutes ago

  @amazon @amazonIN what is this behaviour? No item is delivered to me but status always shows delivered. I am not going to order anything and i am going to cancel my prime membership if issue not resolved.

• 
  venkatesh (@venky_ck59) reported 37 minutes ago

  @AmazonHelp Worst customer service experience I've ever had with Amazon India. The support agent, Varsha, abruptly ended the chat in the middle of our conversation without resolving my issue. Instead of helping customers, the support experience has been extremely disappointing.

• 
  Amazon Help (@AmazonHelp) reported 39 minutes ago

  @mahima_nayyar Please be informed the link does not direct you to our support team but to us directly via chat which addresses all the concerns raised on social platform. Kindly connect with our team via link provided earlier for better assistance on this. If you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Guikof/Mikumo🇧🇷🇺🇸 (@GuikofMikumo) reported 43 minutes ago

  @Here4Many2 @The_Cash_Murray Usually is because of that, some Kamen Riders have split licenses with Amazon, if they are privated/taken off YT, probrably is a licensse issue. What is pain TBF, needing to sub to 3/4 places just to watch a show is horroble.

• 
  TheLiberalScam (@TheLiberalScam) reported 44 minutes ago

  @TmosMonstrocity @alphafox Read with comprehension! I wasn’t talking about the artist! I was talking about the industry and how Napster, and the onslaught afterwards, brought the industry to its knees! I know, I know, you’re on the artists side who got screwed, and there were plenty, and they were all for it, but in the end it worked in no one’s favor! Of course I’ve listened and read about Prince, and others about how artists were getting screwed, and they were all for what went down when the internet started hitting the record companies bottom lines! They got what they wanted, no one is getting screwed now because the industry is a glimpse of what it once was, and who suffers? Entire generations of kids who won’t ever get to experience truly awesome new music! You’re biased, because you like the new way! But there are tens of millions of us out here that actually liked the cream of the crop the record companies brought to the masses! MTV went down, radio is a glimpse of what it was, but hey, as long as horrible acts like Bad Bunny get to the kids ears, everything’s okay, right? My three sons, 16 - 22 years old, listen to 80’s, 90’s, and early 2000’s music now! Do you think I was sitting around listening to 60’s music constantly when I was 16 in the 80’s? Well, sometimes I did, but for the most part I was witnessing the greatest metal scene in history! Then came Grunge in the early 90’s! Then came fusion metal in the 2000’s! Then came??? Then came nothing! It takes those industry execs, attorneys, bean counters, etc., to truly make an industry thrive! Sure, there are tons of bad stories that go along with it, but without that structure, no one wins! “History is written by the victor, not the defeated, the defeated are the artists.” You're absolutely right! These days the artist is the defeated, because the ones that everyone needs to hear do not have the avenues that once existed to get them in front of the world, all because a certain percentage of artists were idiots and signed terrible recording contracts! I‘m not for one or the other; it was a problem no doubt, but bringing down the entire system wasn’t the answer! We are not better off now, and neither is the artist! Property theft was glorified in the name of the few, and it ruined an entire industry, period! We are now witnessing the demise of the movie industry in real time! It has taken a bit longer because they had a model to reference in the music industry downfall, so we now have Netflix, Amazon, etc., and once packed movie theaters are 90% empty while the movies aren’t even covering the cost to make them! I truly doubt we will ever see another Infinity Wars or the like at this point! The only reason the movie industry has lasted this long is due to them seeing what was happening with music, and the industry moving to protect their releases legally as much as they could! With the advent of AI, I don’t see the industry ever going back to what it was. In ten years, go ask all the actors how they feel about it?

• 
  BibhutiJha (@Bibhuti50793054) reported 49 minutes ago

  @AmazonHelp This is the real issue. You just quote the fine print instead of addressing the concern. Your escalation team never calls back despite repeated assurances, and your customer support has zero understanding of the issue. Pathetic service. @amazon @JeffBezos

• 
  Elliott Day (@inka_dinka) reported 52 minutes ago

  @JobsNowPR I hate having to call Amazon services, and don’t buy Apple Care because apparently that’s not their problem, but thanks Asha for wasting my time

• 
  Daley (@DaleyFinX) reported 56 minutes ago

  Everyone's panic selling Nvidia because the line went down for a few weeks. Meanwhile BofA just quietly dropped the most important note of Q2: the discount on the best picks-and-shovels business in modern history just got "enhanced." Let me translate that from analyst-speak. When the dominant supplier of compute infrastructure trades at a compressed multiple during a capex supercycle, that is not a red flag. That is the setup. The hyperscalers are not slowing their data center builds. Microsoft, Google, Meta and Amazon are collectively deploying north of $300B in capex this year. Every single one of those dollars has Nvidia's fingerprints on it somewhere in the stack. The inference wave is just getting started. Training was the first act. Inference at scale, running 24/7 across sovereign AI deployments, enterprise edge and consumer applications, is the revenue compounder nobody is pricing correctly right now. Blackwell architecture is not a spec sheet upgrade. It is an entirely new margin profile baked into the next three years of data center contracts. So why is the stock lagging? Rotation. Macro jitter. Some retail panic about export controls. The usual noise that separates long-term compounders from short-term traders. The people selling Nvidia here are the same people who sold Amazon in 2011 because AWS margins "weren't clear yet." BofA is not being bold. They are being obvious. The discount is real and the runway is long. Physical AI infrastructure is the trade of the decade and Nvidia is the toll booth. $NVDA

• 
  Petal ꕤ (@arianapetal_) reported 58 minutes ago

  The same people preaching about the environment are wearing Primark and H&M, buying Nike, ordering from Amazon and AliExpress, flying on commercial planes, and having goods shipped halfway around the world... but sure, private jets are the problem

• 
  Hot Dog Trainer (@ondineb) reported 59 minutes ago

  @AmazonHelp Why would I? I called emailed, tweeted and live chatted and you've never acknowledged the lies I was told and you've never tried to resolve the issue

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  Steven DeLay (@StevenDeLay4) reported 60 minutes ago

  @si_ad @lsanger It's a can of worms I've decided not to open. Same issue last year when Amazon removed my new book twice from the website. There's certain thing I just learn to live with.