Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lynchburg	Errors	4 hours ago
Los Angeles	Website Down	5 hours ago
Paris	Errors	9 hours ago
Greenville	Sign in	9 hours ago
Strasbourg	Sign in	15 hours ago
Runnemede	Errors	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek (@ohyeisabhii) reported 3 minutes ago

  Stuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!

• 
  des is ia for finals (@virtualrealitae) reported 4 minutes ago

  why the hell did my Amazon driver deliver my package rn... it said btwn 4-8... they get down. they don't play

• 
  Joseph Kahn (@JosephKahn) reported 4 minutes ago

  Why is she singling out Paramount to commit to workers when there are other studios as well? Disney, Universal, Sony, Apple, Amazon. Marvel just laid off 1,000 employees, Quixote closed down, and she has one priority: attack Paramount. Who is her Hollywood advisor? Mark Ruffalo?

• 
  Nuke D'Wolf (@TaberAdams) reported 5 minutes ago

  @LangmanVince I counter protested by picking up a shift to work and going to school and then spent money at Kroger and Amazon. For good measure I drove my manual transmission car one gear down with the A/c and heater on blast just to burn a little more fuel. Happy May Day!

• 
  prateek (@prateek05751551) reported 6 minutes ago

  @AmazonHelp "The 'Account Specialist' team isn't helping. I am being penalized for complaining about food safety (expired dairy). Why was my account closed instead of taking action against the fraudulent seller? Fix this."

• 
  tang huang (@tanghuang666) reported 7 minutes ago

  @AmazonHelp Jack, the 'Call Me' page you sent returns a 404 Dog error, and your system doesn't support China numbers anyway. I have provided my Kindle 3 Serial and my password recovery was APPROVED. Why am I still locked out by a dead phone number? This is unacceptable !

• 
  Maizie May (@may_gilchrist) reported 7 minutes ago

  @bg724 @JimmyMcd62 @ScotNational Blame the SNP.. They brought in a legal minimum price for alcohol, and England doesn’t. We’re all alcoholics with drink problems according to the SNP. I check out prices in Amazon and get them sent up. Way cheaper too

• 
  Deberah Bringelson (@Deberah) reported 8 minutes ago

  @AmazonHelp @AmazonHub @amazing__review It is impossible to submit reviews on products. When you click the button, it goes nowhere. This is a site-wide problem. Please escalate this to the Amazon Community / Customer Reviews technical team. This appears to be a platform-level publishing issue, not a policy violation or individual account issue.

• 
  Valentine Ezea (@Valenti56623370) reported 8 minutes ago

  @AmazonHelp @GhastlyTobi Second problem is that I can't log in to the account because after receiving the other confirmation codes the are asking me for the full name of the account. When I put my name it get rejected. This is 8 years account. U really need to talk with guys via email

• 
  Dr James Anderson (@DrJamesAndersn) reported 8 minutes ago

  @AmazonHelp Just resolve this issue

• 
  Rad Axl (@RadAxl1) reported 10 minutes ago

  @Chris_J_Harding Physical Copy, through Amazon. You’ve narrowed down the pool of total buyers by like at least 95% with that. Plus, Amazon sold out of copies.

• 
  Jim Fay (@Jimfaywriter) reported 10 minutes ago

  @AmazonHelp Message sent. I do not have faith that anything helpful will come from this (if past issues are any indicator).

• 
  Amazon Help (@AmazonHelp) reported 20 minutes ago

  @RISHABH81537677 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Adarsh Vats (@heyakv3) reported 22 minutes ago

  @AmazonHelp It’s useless Its not working now also, @JeffBezos I know this won’t going to put any impact but lately I have realised Amazon overall services and quality both has gone down. Anyways will cancel the order go to @Flipkart

• 
  Rituraj (@RRituraj14) reported 23 minutes ago

  @AmazonHelp @amazon @amazonIN Yes. I received the same email I attached. Is the complaint closed ? Is this your intent for the entire issue happened ? Guys— Wake up !! Don’t just cover up the entire drama happened to me in last 72 Hrs..

• 
  Stephen Forte (@stephenforte) reported 24 minutes ago

  Amazon was right that the Kiro outage was user error. The system had no separate identity for the agent, so the only honest answer to 'who did this' is the human. That's not a defense. That's the bug. Your audit log can't see the workforce you just hired.

• 
  Raw Bicycle (@RawBicycles68) reported 25 minutes ago

  @AmazonHelp @amznsellerhelp taking too long to solve in seller central This issue was some tech issue in amazon not my fault then also they fully deactivated the sellerflex site i did OOS for those issued asin but no solution took place from last 3 days case id: 12496993052 Please help!

• 
  Abhishek (@ohyeisabhii) reported 28 minutes ago

  @AmazonHelp @JioCare Major system glitch! My 2-year JioFiber Prime Lite offer accidentally linked to my Amazon BUSINESS account. Consumer telecom offers shouldn't link to B2B accounts! Support is pointing fingers at each other. Please escalate to tech to revoke/reset the link AS

• 
  Victor Bigham 🇺🇸 (@Ravious101) reported 30 minutes ago

  Just read if you buy apple electronics on Amazon there is a real bait and switch fraud going on where they will send you generic electronics and when you try to make a case on Amazon they will get denied your claim because you don't have the the original Apple electronics that you supposed to get Amazon's A-to-Z Guarantee and return process can be buyer-friendly in many cases, but disputes arise. If you return a fake and the seller/Amazon claims you sent back the "wrong" item (or can't verify authenticity), claims get denied. Some buyers report issues proving it was fake without original packaging/serial checks. Counterfeit returns can also trigger extra scrutiny. There are also reverse scams where buyers swap items, which complicates things for everyone. Anyone else have issues with this?

• 
  Just a Comrade ⚒ (@Just_AComrade) reported 31 minutes ago

  @iameatingcake CAPITALISM and IMPERIALISM reinforce animal agriculture. The land being cut down in the amazon? Most goes to cattle ranchers. The runoff and polution from animal ag? Directed towards the poorest parts of America. Human trauma caused in slaughterhouses? Put upon minority workers.

• 
  Sachin R (@SachinR114770) reported 31 minutes ago

  @AmazonHelp If you have issues with it why would you show that in your app. Why you promise customer that it will be delivered on this day. Have you lost your policy?

• 
  Jainy Patel (@JainyPatel85514) reported 32 minutes ago

  Can @AmazonHelp @amazon help me with this please!!! I placed an order and @amazonIN canceled it on it's own and no replacement has been initiated and their customer agents are also incompetent. I tried to talk to one and he ended the chat without addressing the issue. Please help

• 
  Michael Moore (@WazooCowboyz) reported 33 minutes ago

  @amazon customer service with AI is fine if it works So sad that after 10 attempts and AI can't fix it there's no way to reach a person AWS works for most not all 🥵😡

• 
  RAHUL YALLAMPALLI (@RAHULYALLA86597) reported 38 minutes ago

  @AmazonHelp hello team, i was warehouse fc associate in the uk. There is an issue with my badge and pay. My site hr and manager was done with everything they can do. Several tickets been raised regarding my profile. I want to reach the compliance team. Please help me to reacg out

• 
  hitesh sharma (@Pare57277Hitesh) reported 39 minutes ago

  @ConsumerHelp_ Still no response from @AmazonHelp even after multiple follow-ups. Issue is pending for days and no resolution yet. Is this the level of customer service? Please resolve immediately or I’ll escalate this further. #Amazon #CustomerService #Refund

• 
  Dinesh Tamdiya (@dineshm90660812) reported 41 minutes ago

  @AmazonHelp This is a generic reply and doesn’t resolve my issue. The delivery agent refused delivery despite it being out for delivery. Please escalate and ensure delivery today.

• 
  Akshat Jaju (@akshatjaju) reported 44 minutes ago

  @AmazonHelp @amazonIN Need Help! Been trying to connect with customer care for 2 days now. No options on the app or website. Both numbers for customer service not working. Seller Reg. Team says no way to connect with you, meanwhile seller has not shipped my product for 3 days

• 
  Abhijeet Sarkar (@bethechange0310) reported 48 minutes ago

  @AmazonHelp Order No 408-7252784-9549147. Please arrange a call back for gods sake…getting a simple missing item fulfilled by Amazon is getting too challenging these days…issue still unresolved even after highlighting on X.

• 
  DoomBlazer (@DoomBlazer23) reported 50 minutes ago

  @farlesbarkley62 @BasedPota18 They could’ve at least showed the suit standing in the cave tho if it was really a budget issue Even then it’s literally Amazon and it’s one of their biggest shows, they had the money

• 
  Pablo Campos (@BullishBecker) reported 58 minutes ago

  GameStop buying eBay would be a genuinely interesting deal. Let me explain why: $GME $EBAY GME's core problem: thousands of physical locations with shrinking relevance. eBay's core problem: a $50B platform that has never solved trust at scale for high-value transactions. Luxury watches, rare sneakers, vintage collectibles — buyers hesitate because authentication is broken. GME stores fix that. Grade it, verify it, hold it. Suddenly eBay has a physical trust network no competitor can replicate overnight. Not Amazon. Not Whatnot. Not Fanatics. The synergy is real. The structure is where it gets painful. You're looking at a ~$10B market cap company absorbing a ~$50B one. That's not an acquisition - that's a leveraged bet on eBay's cash flow holding up. And LBOs are only as good as the denominator. Any deterioration — macro pressure, take rate compression, platform share loss - and the debt benmes the headline. GME does have a Multi Billion Cash war chest , which softens the pure LBO framing. But this is still a deal where the margin of safety is thin and execution has to be nearly perfect. High-conviction strategic logic. High-wire financial structure. Worth watching!