Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Hastings	Errors	60 minutes ago
Fareham	Website Down	12 hours ago
Isles of Scilly	Sign in	21 hours ago
Pierre-Bénite	Sign in	22 hours ago
Purley	Website Down	23 hours ago
Paris	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ♡ (@Vartika_Zany) reported 9 minutes ago

  @AmazonHelp Are you unable to see my purchase and order history? How many times do I need to repeat the same issue? I don't want to explain everything again over chats and forms. Please arrange a callback from a senior representative, as I need to discuss this over a phone call.

• 
  Amar Gupta (@amar_gupta6399) reported 10 minutes ago

  @AmazonHelp Not working at any point of time can anyone call me if you guys really want to connect call me at 8630193933

• 
  Hitesh (@FI36767) reported 16 minutes ago

  @AmazonHelp Disappointed with the support from @AmazonHelp. Instead of resolving the installation delay, I'm receiving broken links and feedback surveys. Please look into the issue directly and help coordinate a quick setup for my table.

• 
  Rockstar (@R1028737373) reported 17 minutes ago

  @seth_man @NextGenPlayer @PSultimate340 Ignore him. He doesnt know a thing about xbox. Xbox was doing fine with exclusives till they decided to turn it into amazon alexa with the xbox one. Exclusive games have never been a problem.

• 
  Heretek Kekulis (@ImmortalKekulis) reported 26 minutes ago

  @Kirstylgreen12 @AmazonMGMStudio The issue is, numbers mean nothing to Amazon. Their streaming service is fully subsidized by people who subscribed for free shipping and don’t even watch prime video. We need a different angle, one they would actually feel. Appealing to what is meaningless is futile.

• 
  HexaGamerz (@GamerzHexa) reported 27 minutes ago

  @AmazonHelp @amazonIN @consumerforum_ Please look into this issue and assist with proper action to be taken

• 
  Jeffcafe, private detective (@jeffcafe_) reported 30 minutes ago

  @MikeIsaac Tbh it’s not about public discussion, Ant needed to send technical people to chat with NSA and other government security experts. The concern raised by the Amazon CEO is the jailbreak, a variation or alternate to one which was publicly available 24 hours after Fable launched. This makes the concern pure “containment” from cybersecurity officials, and why I think Amazon went the route they did. NSA confirmed to government that Chinese and other actors could use it to exfiltrate Mythos chain of thought exploit development at scale (and possibly whether this had already happened). This also explains why Dario wasn’t available for 75 minutes - he was probably stalling while reviewing the jailbreak but also likely reviewing the 30 day logs of Fable user sessions to see if any exfiltration had already happened (well, 3 days of logs). I think the NSA will go through the existing full logs with a fine toothed comb before allowing Fable to go online again, and require customer KYC - they need to know how many accounts were being used by foreign actors or extract thought traces. This also explains the time pressure from government side - 2 days is enough time to have gotten enough tokens to distill a Mythos-level model within 1-2 weeks. And government infrastructure probably isn’t hardened enough yet, they expected more lead time as the only country with Mythos access. Tl;dr - I think the above or something close to it explains all this. Of course the administration doesn’t like Anthropic, which now translates into needing government experts to review Fable logs. They’d probably have trusted e.g. OpenAI experts, but also think OpenAI would have voluntarily taken down the model.

• 
  Stephanie Williams | UGC Creator (@stephiedoesugc) reported 30 minutes ago

  Bought a refurbished iphone 17 pro off of amazon just to use for filming I've had it one week and it's broken. :( It won't turn on and its been on the charger for more than an hour.. womp womp. TLDR: dont buy a refurbished iphone off of amazon.

• 
  Jackie ✨| TikTok Shop (@jackie_startok) reported 35 minutes ago

  In 2024/early 2025, there was a big concern around cannibalization — that TikTok Shop would eat into Amazon sales, DTC revenue, everything you'd already built. Two years in — we haven't seen it. Not once across our accounts. Here's what actually happens: TikTok Shop creates net new demand. It reaches buyers who weren't already searching for your product. They discover it in a feed, watch a creator explain why it works, and buy on impulse. That is not a customer you were going to close on Google Shopping or Amazon search. The data backs this up. Sellers adding TikTok Shop are reporting 15–30% incremental revenue — not a shift of existing revenue. And 67% of TikTok Shop visitors come specifically to discover new brands. Discovery is the mechanic, not substitution. The only scenario where I'd expect cannibalization: if you're running the same creative on every channel, targeting the same audience, and not giving TikTok Shop its own strategy. That's a misuse problem, not a channel problem. TikTok builds desire. Amazon captures demand. They're not fighting over the same moment. Did anyone actually experience it? I'm genuinely curious — what did it look like?

• 
  Aahzmandius (@Aahz_of_Perv) reported 35 minutes ago

  @JulieCFrost @kjgillenwater Amazon is shockingly deaf about the issue. They asked for feedback on their sci-fi and fantasy newsletter and I told them exactly this, that the recommends were filled with romance that I was in no way interested in. They called me a misogynist and ignored the feedback.

• 
  Heretek Kekulis (@ImmortalKekulis) reported 36 minutes ago

  @Rexmetus @AmazonMGMStudio The issue with amazon is they do not rely on you to watch. It is fully subsidized by the world through the free shipping subscription. This “you’re going out of business” line does not scare them at all. It is the most perfect media subversion platform of all time.

• 
  Militant Hitchhiker ♥ (@MilitantAI) reported 37 minutes ago

  @thealexbanks Because Amazon isn't relying on AI to assist with infra patches and probably need a week or two to fix the found bugs.

• 
  PetalumaMusicList (@PetMusicList) reported 37 minutes ago

  @mark_slapinski Probably to drive asset prices down so Mom and Pop sold the Amazon stock they'd held for 25 years and some connected broker bought it cheap.

• 
  NT (@eddierandoux) reported 38 minutes ago

  @Jaybefaunt Capitalism works when entry prices into markets aren’t titanic. I can compete with Bob’s convenience store 3 doors down, I can’t just start up a company to compete with Fox or Amazon. We need substantial regulation to prevent oligopoly when entry costs soar.

• 
  🥀 (@steelersluvver) reported 38 minutes ago

  @VerdeSelvans Gotcha well check some local online vendors. Often times if Amazon has a discount that could trickle down. Getting the pro 3s for under 200 and selling yours secondhand could be a good move to set you up for the next half decade

• 
  Philip C (@Aknotymous) reported 40 minutes ago

  @deredleritt3r @abhinavsharma I don’t think Amazon is that stupid. Unless Anthropic solves proto-AGI beforehand, the true assets of the business (its researchers) would likely quit after such an acquisition. Which ironically could be very beneficial for the world! And a truly terrible outcome for the US.

• 
  Amazon Seller Help (@amznsellerhelp) reported 41 minutes ago

  @shobhapatezvwk Hello, Thank you for contacting us. We notice that you've reached our Seller Support team, but your inquiry is regarding a customer order. For precise assistance with your order, please contact our Customer Service team directly through @AmazonHelp. They will be better equipped to help resolve your issue. - Hope

• 
  Strauss McKai (@Darth_Phantom7) reported 42 minutes ago

  @ironcanary True. I have family that goes through Amazon Pharmacy, because of similar issues or lack of pharmacy stock.

• 
  Mohammad Nawab Arzoo (@NawabAr09113077) reported 42 minutes ago

  @AmazonHelp @MBPatil @PiyushGoyal I request Amazon to investigate this issue and provide an explanation for both the false delivery update and the premium delivery charges.

• 
  Deus Lemmus『旅鼠神』 (@deus_lemmus) reported 45 minutes ago

  @igor_os777 Srsly they didn't do anything until someone at Amazon said they really did have a problem with it.

• 
  Payam Fotouhiyehpour (@Fotouhia) reported 46 minutes ago

  @RapidResponse47 @VP We went to school. We can read. Just release the document. If your scanner is broken, I can buy one from Amazon to be shipped to your address.

• 
  Amazon Help (@AmazonHelp) reported 50 minutes ago

  @paulagd Hello. Sorry to hear you're having issues with your account. Have you recently made a purchase on Amazon (.Com,.Mx,.Es)? -Rose

• 
  Video Dungeon (@videodungeon1) reported 53 minutes ago

  @intrascend And lots of companies take a loss on a first product, to eventually recoup the money down the line. In this case, Amazon is hoping to recoup as much as they can in all the ways you mentioned and ads. This is a dead brand - this movie revived it, it can only go up from here and MGM needs franchises to be able to compete with other studios that have multiple big IPs like Marvel, Star Wars, Lord of the Rings, etc.

• 
  Ryan Provost (@provostrf) reported 54 minutes ago

  @amazon I absolutely cannot stand this new AI search result nonsense that keeps popping up when trying to find a product. It’s slow and adds an extra click to get to the results I want to see adds. That’s a lot of friction for a company who needs me to buy things…

• 
  Nithin Lal (@Nithinlal84) reported 56 minutes ago

  Hi Amazon team, are we supposed to post on social media’s everytime when we face an issue, why are we not able to contact the customer support offline or through app? Need a help with an order @amazonIN @AmazonHelp

• 
  Sonia Suraliya (@sonia786leo) reported 57 minutes ago

  @AmazonHelp When you guys get time to call and resolve the issue of your ‘valuable customer’ which you tell on every call. Only then @amazonIN will gain my trust again.

• 
  Kunal Srivastava (@Kunal_sri92) reported 57 minutes ago

  I’m absolutely not in favour of Amazon Prime’s “All or Nothing”. One, they embarrass you. They age badly and damage the club’s reputation. Our club history is second to none, all gone down the drain for £10 million which don’t even get you a backup footballer these days. #MUFC

• 
  Clynton Keel (@clyntonK1) reported 57 minutes ago

  @RhonddaBryant how about a crack down on tax evasion by the rich for the funds... How about getting Amazon to pay meaningful tax on their UK profits... Nah lets go for more austerity and have a nation even less worth fighting for if you are not in the top 10%...

• 
  MissyLuLu (@fireflysonata) reported 59 minutes ago

  @paulamatanovich @netflix FYI regarding Netflix - Carley Fortune's "Every Year After" is now streaming on Amazon Prime BUT the latest news is that another of Carley Fortune's novel, "This Summer Will Be Different" is now in production with NETFLIX, they're filming in Canada right now. Carley got Markled! Meet Me At The Lake must have been a horrible disaster and a terrible experience for poor Carley.

• 
  Mohammad Nawab Arzoo (@NawabAr09113077) reported 1 hour ago

  @AmazonHelp Extremely disappointed with the delivery service. My order was marked as “delivery attempted” but no delivery agent contacted me and no attempt was made at my address. I had paid extra money for next day delivery, Kindly investigate this issue.@MBPatil @PiyushGoyal