Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Sign in	3 hours ago
Poplar	Website Down	7 hours ago
Letchworth Garden City	Errors	10 hours ago
Sheffield	Website Down	21 hours ago
Charlotte	Sign in	22 hours ago
Panama City Beach	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Magesh Saba (@mageshsaba) reported 6 minutes ago

  @AmazonHelp this is becoming a joke now! I was asked to call your Supervisor in Leadership Team too which simply did not understand the issue. I repeat Four items picked up for return. One item is still showing as yet to picked up. The issue is simple and straight.

• 
  Ashley Wright (@ashley_wright) reported 6 minutes ago

  The uncomfortable truth about TikTok Shop: Most brands aren't actually ready for it. Nobody says this out loud because it sounds like the platform's fault when it isn't. Agencies won't say it because it kills the pitch. Brands won't say it because it means admitting the gap is internal, not external. The platform punishes slow decision-making. A creator needs an answer the same day, not after three rounds of internal approval. A product takes off in a livestream and inventory needs to move within hours, not after next week's planning meeting. Most brands have built systems for stability, not speed, and that works fine on Amazon but falls apart here. Accepting this means building a team that can move at the platform's pace instead of looking for a better creator strategy. This isn't a knock on any brand. Most brands were built for a slower pace of decision-making than TikTok Shop demands.

• 
  Jakie PLA (@3DPrintAficio) reported 12 minutes ago

  @TheMindScourge Yep. That chip story was never confirmed by ANYONE. Apple, Amazon, Supermicro all denied it. Bloomberg doubled down and still nothing. Skepticism is the right call.

• 
  Akansha Jain (@Akanshajain05) reported 13 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  boAt (@RockWithboAt) reported 15 minutes ago

  @JaideepNegi10 Amazon: Login into Amazon - Go to your order - Click Invoice (drop-down)- Invoice 1 or Payslip 1 / Warranty. -Adi (2/2)

• 
  Sigmund Todd (@SigmundTod60526) reported 16 minutes ago

  @HifigoJp Love this set but there was some QC issues on amazon! That tanked the review scores via Amazon..... The gold amber colored ones are freaking special

• 
  Hard Iron (@pourjour) reported 17 minutes ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?

• 
  Rishi Mehta (@rishi_mehta16) reported 17 minutes ago

  @AmazonHelp Tried in chrome still not working.

• 
  Ritesh Ora one red star (@oraone_ritesh) reported 23 minutes ago

  @ABPNews flipkart Amazon they all ask otp. If we give otp. Than our money will be hacked so who is responsible for that. Kindly tell delivery company do not ask for otp or else next time i 👊beat down delivery person who ask for otp so news tell this thing too all Indian people

• 
  Mafiaking (@OMN_Mafiaking) reported 25 minutes ago

  @vansh22b @amazonIN @amazon Such a terrible platform it has become, pehle paid membership pr unskipable ads dete the ab ye sb?

• 
  Vishwanath Patil (@patilvishi) reported 25 minutes ago

  Horizontal Scaling ≠ Vertical Scaling I still see these two terms confused in interviews and architecture discussions. The difference is actually simple: Horizontal Scaling (Scale Out) ➜ Add more servers or instances to distribute the load. Vertical Scaling (Scale Up) ➜ Add more CPU, RAM, or storage to a single server. Quick memory trick 👇 - Horizontal = More Machines - Vertical = More Power When to use what? Horizontal Scaling - Better for high traffic applications - Improves fault tolerance - Supports almost unlimited growth - Common in cloud-native and microservice architectures Vertical Scaling - Easier to implement - Great for smaller workloads - Limited by the hardware capacity of one machine - A single server failure can impact the entire application Real-world example: Need to handle Black Friday traffic? ➜ Add 10 more application servers (Horizontal). Your database is CPU-bound? ➜ Upgrade from 8 vCPUs to 32 vCPUs (Vertical). The biggest internet-scale systems- Netflix, Amazon, Google, and many SaaS platforms primarily rely on horizontal scaling to serve millions of users. Saved this as a handwritten cheat sheet for quick revision. Hope it helps!

• 
  Shrike Decil (@Shrike_DeCil) reported 26 minutes ago

  @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

• 
  Gail Welshie (@GailWelshie) reported 30 minutes ago

  I stopped paying the TV licence fee 4 years ago, got rid of my TV and don’t watch live TV. I don’t have a contract with the BBC! Today I got a threatening letter from @tvlicensing telling me that my “claim” that I don’t need a TV licence has “expired” and my address is “now unlicensed.” “This means we may have to investigate and an Officer could check if you’re watching TV without a licence…” “You must buy a TV licence or claim No Licence Needed to avoid further action.” Well, there is NO legal requirement for me to tell ‘TV licensing’ that I don’t watch live TV and that I don’t need a TV licence! No “Officer” from ‘TV licensing’ has a legal right to enter my property uninvited, without a court ordered warrant to do so. To obtain that warrant, the “Officer” would have to prove to the magistrates ‘just cause’ (ie, with evidence)! As I don’t watch live TV, good luck with that then, “Officer.” In other words, because I’ve received that misleading, and threatening, letter, I’m digging in my heels and won’t be bullied into notifying ‘TV licensing’ of a licence I haven’t got, and have no legal obligation to inform them of a licence I haven’t got, don’t need or want, and don’t miss! @lisanandy you need to stop ‘TV licensing’ from sending threatening letters. And, if the BBC needs more money for the BS it churns out these days, either make it pay for itself or close it down. Don’t go looking for other ways to tax folk for watching Netflix or Amazon Prime recorded programmes and films! That won’t work either because most people will just stop subscribing - so be warned! Folk subscribe to those providers because they provide plenty of ‘non-live recordings’ which are far better than anything the BBC produces!

• 
  🌸 Evie 🌸 (@dubiousevie) reported 30 minutes ago

  @iampricelexx_ From "The Strangers: Chapter 1" (2024). After their car breaks down in an eerie small town, a young couple are forced to spend the night in a remote cabin. Panic ensues as they are terrorized by three masked strangers who strike with no mercy and seemingly no motives. You can Watch it on Amazon Prime Video, Amazon Prime Video with Ads, Netflix.

• 
  ganesh (@nemalapurig) reported 34 minutes ago

  Worst service by Amazon two days over my product is not delivered @ajassy and I’m not get the delivery guy contact details @amazonIN if doesn’t have sufficient delivery staff shut down the services why are you wasting my time and money

• 
  Nomad (@johnross27nov1) reported 35 minutes ago

  '...Left-wing billionaire and Amazon founder Jeff Bezos reportedly admitted that his purchase of the far-left Washington Post was the worst investment he ever made and that the disgraced newspaper is staffed with “terrible” people.

• 
  MAZDUR 🎟️ (@cinemaausher) reported 36 minutes ago

  @AmazonHelp The issue is still unresolved, I was told by your executive to complain again if it doesn't get resolved by yesterday 10 pm.

• 
  David Lee (@davidyhlee) reported 40 minutes ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

• 
  Hannah Thorn (@MissThorn_) reported 41 minutes ago

  Copper toxicity causes excess estrogen production in the body. Endometriosis and PCOS share copper origins. Every specialized Endometriosis book ever made has told me diets heavy in the sort of foods that are heavy in zinc are crucial to managing endometriosis symptoms. Doctors are influenced by the schools that teach them, and the pharmaceutical companies that fund the curriculum. In the grand scheme of things.... This two-pronged blood test and a $10 amazon supplement is a relatively small cost compared to what they're selling you otherwise. So, please humor me and share the result. I really think problems involved with the reproductive system are much more simple than we make it out to be today. I mean. Why wouldnt the solution be mechanical????

• 
  Jose Silva (@JoseSil66073647) reported 42 minutes ago

  @SamaHoole Its terrible these residues flow down to the Gulf. Same challenge from the Amazon and Congo rivers. The spike in sargassum and other harmful water algal blooms are exacerbated by these fertilizers.

• 
  BlackFlagOfDeath™☠ (@BlackFlagOdeath) reported 43 minutes ago

  @AmazonHelp the prime tv app for the xbox is broken. I can't access my subscriptions purchased through Prime because you get stuck on the live tv tab. I just paid for a sub to Apple tv and can't access it via the xbox prime app.

• 
  T.G.Cochrane (@TomCochrane) reported 43 minutes ago

  @CarlWeische agreed, and part about not having traffic to split test is exactly why offer and backend beat CRO at that stage. You can't A/B your way out of a weak offer, and small brands don't have volume for significance anyway. On Amazon it's sharper, you often can't true split the listing, so the offer, price, bundle, review count, and subscribe and save backend carry the growth. Fix offer first, test margins later.

• 
  Ayush Dumbani (@dumbani_ayush) reported 44 minutes ago

  Update on this issue: I have now fully cooperated with every request made by Amazon. I shared: • Tracking ID (AWB 2827787747552) • Shipping receipt • Invoice • Delivery screenshots • Return details • Every document requested by Amazon @AmazonHelp @amazonIN @JeffBezos

• 
  AK (@EarningsB4Hugs) reported 45 minutes ago

  A hedge fund wanted to read my DaVita research. It is 25 page deep dive in to the business, industry, unit economics, competitor analysis. The whole 9 yards. Within an hour, I got an email back. “Where is the price target?” I told them I have no price target. They didn’t understand. “Do you have a DCF?” I said no. I don’t do DCF. The stock trades 10 times free cash flow and will grow 5% for a long time from organic growth and buybacks. They didn’t quite get it. “We always ask our analysts to give a price target” I am not trained as an analyst. I think like a management consultant. The meat on the bone is not the final DCF but the business. Putting a few assumptions into a model and getting a target out is easy. The hard part is understanding what drives the business. Even Buffett says that. “Even when you buy 1 share, think like you’re buying the entire business”. No business owner thinks of a price target. But this is advantage for investors like us. The entire industry is caught up with metrics that is short term. A price target implies a sale when that target is hit. But what if the business compounds its intrinsic value. Would it have been possible to constantly update the price target of Amazon from $5 bucks in 1999 to now? The language of hedge funds is hard to get out of. It frames the thinking in a way that is counter to long term investing. It is increasingly less about the business and everyone is attacking the problem as an analyst would do. Instead attack it as a business owner. It’s such an easier edge. A great way to beat Bobby Fischer is to play any game but chess.

• 
  Joseph Hernandez (@hernandezforny) reported 48 minutes ago

  This is where New York invests nearly $300 BILLION of your retirement money: NVIDIA, Apple, Alphabet, Microsoft, Amazon, the biggest companies on earth. We own billions in all of them. So why won't a single one of them build here? Because @GovKathyHochul has made New York impossible. The highest taxes in America. Soaring energy costs after Albany shut down our power and blocked new supply. Regulation that punishes anyone who tries to create a job. The result: companies take our investment dollars and take their jobs to Texas and Florida. And here's what really gets me. The Comptroller, @TomDiNapoli, talks to these CEOs all the time. He's filed over 160 shareholder resolutions. He votes on 30,000 corporate measures a year. He calls them about emissions. He calls them about DEI. He calls them about board diversity. Not ONCE has he called to ask the only question that matters to New Yorkers: If New York invests in you, why aren't you investing in New York? He won't make that call. I will. As Comptroller, I'll use every share New York owns to bring jobs home.

• 
  Foxtrot Tango⚪🔴 (@mayorrr12) reported 50 minutes ago

  A perfect true story for Juneteenth .... December 24, 1971. 17-year-old Juliane Koepcke was flying from Lima to Pucallpa, Peru, with her mother for Christmas. Their plane hit a violent thunderstorm over the Amazon. Lightning ripped the wing off, the aircraft broke apart at 3,000 meters, and Juliane - still strapped to her row of seats -plummeted through the sky. She blacked out. When she woke, she was deep in the rainforest, bleeding, with a broken collarbone, a swollen eye, and deep gashes. Her mother and the other 91 people on board were gone. With nothing but the clothes on her back and some biology knowledge from her scientist parents, Juliane started walking. She followed streams downhill (she knew they led to people). For 11 days she battled dehydration, infections, insects, hunger, and the very real threat of jaguars and snakes. She drank river water, found a little candy in the wreckage, and kept moving. On the 11th day she stumbled into a tiny lumber camp hut. The workers thought she was a jungle spirit at first. They got her to hospital. She was the only survivor. Juliane later became a biologist and returned to study the same rainforest that tried to kill her. Pure resilience.

• 
  Kruti Shah (@_ShahKruti) reported 52 minutes ago

  You can't build Susquehanna with a checkbook. 🚧 New nuclear capacity takes a decade-plus to permit, finance, and construct, even with unlimited capital. 💸 Talen's reactors are already licensed, already paid down, and already wired into the grid Amazon needs. 🔌 The FERC fight over interconnection rights proved even the wiring itself is contested ground. 10/12

• 
  Mrutyunjaya panda (@mrutyunjayp) reported 55 minutes ago

  @amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?

• 
  Duan (@Duan_TheD) reported 59 minutes ago

  @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...

• 
  urmi mithiya (@urmi_mithiya) reported 1 hour ago

  @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved