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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 21: Problems at Amazon

Amazon is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Errors 7 hours ago
Plymouth Errors 8 hours ago
New York City Sign in 9 hours ago
Saint Albans Website Down 12 hours ago
Jibert Website Down 12 hours ago
Torreón Sign in 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • theopgupta
    O.P. GUPTA (@theopgupta) reported

    @AmazonHelp @amazonIN Pls help in resolving an issue related an order received differently from what was shown in your App. When I am trying to create a replacement/return it is just keeping in loop, without getting issue resolved in reality. Kindly help.

  • GuenzburghVIP
    Guenzburgh (@GuenzburghVIP) reported

    @patrickbetdavid We have a Bezos problem, these monopolists are destroying small business to help multinationals and china , amazon is corrupt

  • RobertBingisser
    Rob (@RobertBingisser) reported

    @billybinion Amazon was caught trying to fix prices on hellaaaaa products. He is a villain but he just doesn’t want to be viewed as one

  • aijoey
    Joey (@aijoey) reported

    🔒 LIVE: Qwen 3.7 audits gofiber/fiber v3 (31K★ Go web framework) 47,152 lines of real code. 4 API calls. 4.3 minutes. Zero scripts. the cache system can get confused and serve the wrong data to the wrong user. imagine if amazon showed you someone else's shopping cart. when two users hit the server at the exact same time, it can freeze up completely. like when two people try to edit the same google doc and it crashes. login cookies from one user can accidentally get sent to a different user. so person b might suddenly be logged in as person a. the encryption system has a tiny theoretical flaw where in really big deployments, encryption keys could collide. rare but possible. out of the box, the framework ships with weak security settings on cookies. not a bug exactly, but dangerous defaults that most devs won't change. the model didn't just find problems, it explained why they matter and how to fix them. in 4 minutes.

  • MannyLord351453
    Manny Lord (@MannyLord351453) reported

    @CNBC Sure! - look what Amazon did for US retail and Prime did for the Movie industry. That's the spirit: Next Problem! Has it ever occurred to Bezos that there might be a better vision of the future than one with everyone working for him for minimum wage and peeing into bottles?

  • NKAgraw42297659
    N K Agrawal (@NKAgraw42297659) reported

    @AmazonHelp Your system if contacting customer care team is worse in entire business world. Moreover, they never help and always blame on consumer. If you really wants to solve my issue, send me a msg in DM, so it can be proved that there is no AI.

  • CliffDoesAI
    CliffDoesAI (@CliffDoesAI) reported

    AI coding assistants are hitting a weird phase. Amazon just shipped Builder Tools for AI for Fire TV and Vega OS. Not a new model. Not another chat window. It's domain context for Claude Code, Cursor, and Kiro: MCP server, agent skills, docs search, crash analysis, focus management, media workflows, *** integration, and app migration. That's the part most builders should copy. Generic coding agents are fine for React buttons and boilerplate. They get shaky when the work has weird rules: TV remotes, D-pad navigation, 10-foot UI, low-memory crashes, media playback, billing SDKs. The fix is not “use a smarter model.” The fix is packaging your domain knowledge so the agent can actually use it: - docs it can search - workflows it can call - constraints it must respect - debug paths for common failures - approval gates before shipping Amazon says one *** integration that usually took 4 weeks was done in about 3 hours with MCP and AI-powered development. I don't read that as “AI replaces developers.” I read it as: the companies with the best internal agent context are going to move stupidly faster than teams still pasting docs into chat. If you run an agency or product team, your moat might be a boring folder of workflows, skills, and checks that make your coding agent less generic. What domain would you package into an MCP server first?

  • bbear111670
    bbear1116 (@bbear111670) reported

    @Sassafrass_84 There is an easy fix for people who are deeply offended by multibillionaires; they can close their accounts at Facebook, stop online shopping at Amazon, throw away all handheld electronic devices and stop asking AI for help.

  • avdhani
    Amarnath (@avdhani) reported

    @AmazonHelp This kind of exchange, without addressing a customer’s grievance or providing a simple delivery slot, only adds to the perception of evasive handling. It serves as substantive material reflecting tactics that appear more focused on deflection than on resolving the issue.

  • PhillipsNanl
    Make ballot harvesting a felony. (@PhillipsNanl) reported

    @charlesdhmmr @CollinRugg GSoros money corrupts our judicial system. Read book License To Lie. It was written in 2014 i think. You won't put it down & will finish it in two days. Nonfiction at libraries & Amazon.

  • iranwardotcom
    Iranwar.com (@iranwardotcom) reported

    @wolfejosh Amazon ships a bar of soap in a TV sized box no problem but I toss a paper towel and suddenly I’m melting the polar ice caps. Jeff turning cardboard into a forest while I’m getting a lecture from my recycling bin.

  • X0x0lillyyy
    ୧ ׅ Lilly ⊹ ۫ . 🕯️ ♡ ۪ ੭ | 1% funded (@X0x0lillyyy) reported

    @cosycole I hope they refund you so you can get your Nintendo switch 🫶🏻 sorry this happened i unfortunately see a lot of people having the same issues with Amazon

  • iranwardotcom
    Iranwar.com (@iranwardotcom) reported

    Amazon ships a bar of soap in a TV sized box no problem but I toss a paper towel and suddenly I’m melting the polar ice caps. Jeff turning cardboard into a forest while I’m getting a lecture from my recycling bin.

  • LucidTrackerApp
    LucidTracker (@LucidTrackerApp) reported

    @briandstone @Tesla2Lucid @LucidMotors Haven’t seen that error for months but the car still randomly decides not to lock itself when walking away which is annoying. Lucid recommends using Panasonic batteries, if you’ve got some cheap Amazon crap in it that could be an Issues also. Still, shouldn’t happen.

  • super__cereal
    super__cereal (@super__cereal) reported

    @FrenlyOfficer Sorry told this to another Millwright at work... Let your standard slip at work, it will at home. Dude loved racing motorcycles, and every week there was always a issue with quality control by him. It's a symptom of what is a problem across more than just food. Amazon...

  • RockChartrand
    Rock Chartrand🤑 (@RockChartrand) reported

    “If Bezos paid 41.7% there’d be money for everything” is fantasy math from people who treat paper wealth as annual taxable income. The 41.7% top marginal rate applies to realized income, not unrealized stock appreciation. If Amazon stock rises on paper, that is not the same thing as cash sitting in a checking account waiting to be seized. And even if you confiscated extreme wealth aggressively, the numbers still don’t work. The entire net worth of Americans over $10 million, stripped down to $500k each, would fund the current federal government for only around 7 to 8 years one time before the pool is exhausted. Meanwhile Bezos’s actual point here is something many redistributionists accidentally reveal they oppose: lowering the tax burden on ordinary people so they keep more of what they earn. The bottom half contributes a tiny share of federal income tax revenue already, yet the obsession remains “take more from Bezos” because the emotional focus is punishment at the top, not sustainable prosperity at the bottom.

  • KieranEleison
    Kieran Eleison (@KieranEleison) reported

    @dangitdale66 I'm not sure anything can get delivered to me. About half of Amazon deliveries get dropped in the parcel locker down by the mailbox row. There is no Lyft or Uber in the county (found that out the hard way).

  • UTDSiddhesh
    Siddhesh (@UTDSiddhesh) reported

    Why tf the crowbar thing is correct but rest is not, it would’ve been way cooler. Bet amazon decided to tone it down

  • brennanbites
    Brennanbites (@brennanbites) reported

    @grac3nTruth Take a drive down i-70 near the 160 mm. The Amazon center is already under construction. 1000 acres right on the south service road. Google is going very close to it. The devastation to the area is sickening.

  • ImKolider
    Kolider (@ImKolider) reported

    @GreenBirbGirl I think the big issue (and near only) people see with him is just work ethic. Bad breaks, which is agree with, and low wages. Where i live you get paid between 18.50-22 dollars starting off at an Amazon warehouse and thats more than enough to live alone so I dont get that

  • FarheenQureshii
    Fareeha Farheen Qureshi (@FarheenQureshii) reported

    @AmazonHelp Have submitted details accordingly & yet there’s no contact from your end by any chance as promised without any hassle. Your service in India is growing pathetic. Had terrible experiences with you for a while now. Have to come here to chase as simple as a refund. Exhausting!

  • AllerleirauhXx
    ✨🌹Sleeping Beauty🌹✨ ~ 🔞+ (@AllerleirauhXx) reported

    Fun fact I've had a ******** slip all the way in not once but twice now. Yes it was flared base, just not enough. Amazon. It was the biggest of the 3 training sizes, and I was lying down hips up and had a thick ***** in my *****, so when I clenched when I came it just... Oops

  • Chris120778
    #MrPullUp (@Chris120778) reported

    @PrimeTimeof21 Rolly is as bad a champ at 147 as Barrios, just terrible skills. He can't even fill up the 2k seat Cosmo theater. PBC can't even get him a date with no funding from Amazon. Look like he wil be atuck to the shelf for some time.

  • JayNisbett
    Jay Nisbett (@JayNisbett) reported

    @DanaFLove Scarcity and supply are effectively identical when taken out of the context of how it is being valued. In the context of a bitcoin and XRP, value is driven primarily by the breadth of the network - in the same way that if I go to the Amazon rain forest with a $100 bill, it may be the only $100 bill for 1000 miles (scarce) but there isn’t anywhere to transact with that paper (no market breadth). Burn rate actually also has little to do with the scarcity / value measurement. The burn rate is what secures XRP to the XRPL as a truly agnostic & decentralized public blockchain. XRP is the security for users to continue to transact and forever more have access to a payments network. Scarcity is really just a matter of supply and demand. Once you have something objective finite, the market appreciates the fact that relative to inflationary currencies, it stays the same. So then it comes down to what value does the network bring? With Bitcoin - you have a network the is straddled with none-usage, where 95% of the supply is being held or held hostage by Saylor and the likes. The goal is “hold and others will have to buy” higher. The network is large, but is the network itself useful beyond holding for the next guy? It’s a race to top. A smaller supply is easier to hoard. With XRP - you have a network that did the opposite. It started with holding and the network value is increasing as it is accessible in more places. The token becomes more useful because it can be in more places. A larger supply allows it to be more liquid, transact in more corridors, etc. The larger the supply the harder it is to hoard. The scarcity isn’t driven by the amount - it’s driven by the amount of value represented by the amount of definitively scarce things. When the network is more accessible by a larger audience, it becomes more valuable because of the network effect. $100/1 is $100. $1000/10 is also $100. I would rather be on the network where there’s 10 places to transact than the network where there is 1. Take oil for example - there is an infinite amount of oil. Yet, it is massively in demand at the moment. Because no one cares how much exists if they’re unable to obtain and use it. All of that to say: your argument doesn’t take into account that demand determines how scarce something can be irrespective of how much of it exists. And underestimates the demand for XRP.

  • cholapravat11
    Right Winger (@cholapravat11) reported

    @amazonIN @JeffBezos @amazon I am facing a serious issue with my carrom board order.Registered Mobile Number: 9599879802 Iordered a carrom board, but instead of the full board only the striker was delivered. This is completely unacceptable and appears to be a fraudulent delivery

  • Clem_as_OldPete
    David Irgens (@Clem_as_OldPete) reported

    @Kathy_1_2_3_ @Fa21519230 I buy the powder on Amazon it's much cheaper and easier to take. I mix it with a little water and then I let it bathe my lips as I've had precancerous issues with my lips.

  • AntiFeminismGuy
    🅰️nti-Misandry Keyboard Warrior (@AntiFeminismGuy) reported

    @YourMomDave1 @DeItaone You're confusing Starlink DISH-based service (now competing with Amazon LEO)... ... and D2D / D2C where Starlink sucks, and all the MNOs are defecting to @AST_SpaceMobile SpaceX themselves just said the real money / biggest TAM is in MOBILE. Not dish-based. ASTS now is on the verge of a monopoly in N America and gobbling up billions in potential customers from Starlink (D2D) because the service sucks, can't deliver more than 5Mbps / drains battery / doesn't have error correction / doesn't penetrate walls etc. Do your research before you keep talking my way. You are clearly under-informed.

  • GlitchValkyrie
    Kolbász Kosher (@GlitchValkyrie) reported

    I have done thorough research and the internet is in decline. It became enshittified by Amazon, Shopify, Spotify, Meta, X, Google, Apple, Play Store, Microsoft, Enter Your Address and Pay Subscriptions, Netflix, KYC, Login with Google, PayPal, Domain Name Price Hikes, Hosting Price Hikes, and it will get worse. They will come for your VPN, they will ask for your government ID, you will login to the above mentioned enshittified services with your government digital ID app, and you will pay your subscriptions in perpetuity. But there is hope. It is called Tor. Onion addresses. The scary stuff they warned you about. That's where John Galt is. You don't need to subscribe, no KYC, no logging in with Google, just perfection. The people who will flock there are the builders, the rebels, the kind of people that brought the original internet to life. And this new sovereign realm will run laps around the old internet. Businesses that are purely digital, no taxes or VAT, no need to form a corporation, just exchange of the highest quality goods and services, paid for using bitcoin or monero, between parties that are no more and no less than cryptographically unique entities. This is where we are headed. Don't despair as the sun sets on the old internet; something better is rising on the horizon and it will set you free.

  • johnfiege
    John Fiege (@johnfiege) reported

    @AmazonHelp our account was hacked many weeks ago. We’ve called Amazon Support about six times. Many of them said they fixed it, but they didn’t. Is there someone we can talk to who can actually fix this problem? I would think that Amazon would want to keep us as customers.

  • captain_stavros
    Walter J. Black (@captain_stavros) reported

    He doesn't believe this so why say it? More favours down the track for Amazon?