Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Amazon
Amazon is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Website Down | 6 hours ago |
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Sign in | 7 hours ago |
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Errors | 10 hours ago |
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Sign in | 1 day ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ramkumar S (@raamleaks) reported@amazonIN @AmazonHelp Order number 404-7410493-6187546 Ordered clock with size of 28 cms but received 15 cms.. Already complaint regarding this?! After seeing reviews all customers faced the same issue. What's the problem with seller. I need full refund with compensation and immediate action..
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2xnmore (@2xnmore) reportedNvidia just landed one of the largest financing deals in AI history. Apollo, BlackRock, Blackstone, Brookfield, Goldman Sachs, and KKR all signed on. The stock dropped 2.6% that same day. $130 billion gone. The market didn't treat the biggest funding win in the sector's history like good news. Because it wasn't really about growth. It was about credit, and credit cycles never stay contained to one sector. Here's what's actually happening underneath the headlines. Amazon spent $54.2B on AI infrastructure last quarter and posted negative $8.8B free cash flow. Alphabet spent $44.9B and posted its first negative free cash flow quarter as a public company, ever. Capex is now eating 94% of hyperscaler operating cash flow, up from under half two years ago. So if profits aren't covering the buildout, what is? Debt. Hyperscaler bond issuance went from $16.7B in 2024 to $193B by mid this year. Morgan Stanley and JPMorgan both project $1.5 trillion more in tech and data center debt needed through 2028. Oracle is carrying $156B in debt against negative cash flow and just got downgraded to one notch above junk. Nearly half its remaining obligations trace back to a single customer. The Bank for International Settlements, the central bank for central banks, just named this exact structure, companies financing their own customers' purchases of their own product, as one of the top three risks to global financial stability. Right next to sovereign debt fragility. We've seen this movie before. Lucent and Nortel financed their own customers in the late 90s, booked the revenue, then ate the defaults when those customers disappeared. Lucent went from a $258 billion peak to rubble. Over 90% of telecom high yield debt from that era defaulted or got restructured. Here's the part that should actually stop you. You don't need to own a single AI stock for this to be your problem. The Magnificent 7 are now 34% of the S&P 500, ten points above the dot com peak. If you hold an index fund, a pension, or a target date fund, you already own this trade at roughly a third of your equity exposure. Whether you wanted AI exposure or not. The chips might be the future. The bet right now is whether the payments get made before the world finds out.
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Shalini (@Shalini94927073) reported@AmazonHelp Why not issue resolved?
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Swapbandit® (@swapbandit) reported@michaelpatron0 @amznsellerhelp Spot on ! Same with my store! Amazon needs to do more for the sellers regarding reviews! I am a small shop and had one person give me one star because they ordered the wrong size was their reason Brought down my average score big time
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UTKARSH PAWAR (@utpawar96) reported@AmazonHelp time contacting the support team, but the issue is still unresolved. Please take ownership of this case, coordinate with the relevant backend team, and provide a proper resolution today rather than redirecting me to the same support process again.
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Neeraj Parashar (@vasuparashar) reported@AmazonHelp I think I am seeing the same trend here, just delaying the issue. The refund pending since Aug 3 and first 13 days timeline then 2 days. Now u r suggesting I should work with you on email which says 3-5 days. In total 20 days to get my money back? @amazon @amazonIN
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The Operator Memo (@frontiermemo) reportedPattern note. Amazon puts a Bar Raiser in every hiring loop, an outsider who can veto, to stop teams from settling under deadline pressure. Google long guarded a famously slow, high bar. The rule is the same: never let urgency lower who you let in.
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RupeeMindset (@RupeeMindset) reported@talktovardhan True. Income is the easy part for many — the real edge is building systems that stop the silent leaks. Those 10 tiny decisions (food delivery, unused subscriptions, random Amazon buys, “just this once” upgrades) rarely feel expensive in the moment, but they compound into the exact reason most high earners stay cash-poor. Simple fix that works: Track every rupee outflow for 7 days with zero judgment. You’ll spot the patterns faster than any budgeting app. Then automate the opposite — auto-SIP the amount you used to waste. Earning gets you in the game. Keeping (and growing) is what actually changes the scoreboard.
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FieldsOfProfit (@fieldsofprofit) reportedReal estate vs Amazon business Real estate: $25,000 down payment 8%–10% annual return Year 1 net profit: ~$2,200 (assuming no repairs) Amazon online arbitrage: $10,000 starting capital 30% net ROI reinvested over 5 cycles Year 1 net profit: $27,129 (total capital: $37,129)
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Bombing Dodongos (@BombingDodongos) reported@DarkIntelectual My friend and I used to look up Amazon reviews of terrible movies to laugh at. The endless high star glazing of "Shark Tale" had us laughing up a storm.
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Eugene Brennan (@Eugenome) reported@AmazonHelp It may have been a browser issue. I tried a different one and the form submitted successfully.
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Pitty (@Tim_P29) reported@Kissimond On the pitch at OT against Ipswich as we have down that last 2/3 years. Varane, Hojlund, Casemeiro vibes. You know I’m convinced they have left it late because of the Amazon documentary as it only started filming last week?
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Sulabh Awasthi (@sulabh_612) reported@AmazonHelp It has been pending for a long time. neither the Godrej team nor Amazon are providing any updates. Godrej refused to provide any support for the Amazon-supplied product, and the installed unit is still in a down state.
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justinmk (@justinmk) reported@amadeus yeah, "doesn't pin to bottom" is partly Nvim's fault (should be fixed by libghostty), and partly bc the AI cli is trying to have it both ways (why they gave up and went fullscreen) ironically, the Amazon Q cli (renamed to Kiro) had zero problems, bc they did not try to "have it both ways".
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David Izmailovsky (@David_Omnisc) reported@DudeWhoInvests Demand is real. The part worth putting next to it: $AMZN is spending like the LEADER and trading like a LAGGARD. Over the last sixty sessions Amazon is down 1.40% while its own AI/Tech peer group ran +16.11% - a 17.5-point gap. Over twenty sessions, +4.53% against +13.63%. That relative number isn't doubting the demand. It's pricing the distance between capex that lands on the cash flow statement now and revenue that lands later. The tape underneath is doing something similar. Twelve sessions of a strong uptrend, but on 0.88x average volume with on-balance volume down 164 million, and RSI 52.4 - neutral for ten straight sessions. Price UP, participation DOWN. One structural detail worth knowing: there is NO intermediate resistance left. R1 and R2 are the same number - the 52-week high at 287.20, 9.9% above Monday's 261.31 close. Our read is BULLISH, trend continuation, and our own caution is that failing to clear that line weakens the setup.
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GrowWell (@10xthinker) reported@KobeissiLetter Understanding off-balance sheet debt of $3T by giant tech companies (Meta, Alphabet/Google, Microsoft, Amazon, Oracle, Nvidia) can help you from risks perspective - Why is not shown in their balancesheet - As per GAAP, since these data centers are still being designed or constructed, and the chips haven't shipped yet, accounting rules allow companies to list these trillions only in the notes/footnotes of their balancesheet Case in point - Meta's massive "Hyperion" data center project in Louisiana - agreed to an 4-year lease starting in 2029, with options to renew for up to 20 years, committing roughly $12.3 billion. Risks - Even if AI demand cools down or turns out to be less profitable than expected, tech giants will still be legally obligated to pay trillions of dollars for servers, land, and energy contracts. The Everyday Analogy: Imagine you sign a lease for an apartment today, but your move-in date isn't until 3 years from now, and you won't pay rent until you get the keys. You legally owe that future rent money and cannot easily cancel the contract, but because you haven't moved in yet, your current personal budget today does not record it as a monthly expense or an active loan.
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Lorna Dane (@SloneKandy) reportedWow, saying the quiet part out loud. So because Amazon made a bad investment into AI, you guys made it all our problem. If you know nobody would do it willingly, don't force it on us.
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Pavana | ಪವನ (@LRhamnose) reported@Caatalystt Global prices of storage Devices have gone down, it's the amazon and sellers milking the situation and AI impact.
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Purpledragon (@MVadivalan) reported@AmazonHelp @hiroshi_heroes It's been 2 days still my issue is not resolved yet via x, providing the worst customer helpline , just a drama around a week via call, email and dm , simply waste not taking action, your work is assigning a bot for dm reply and email reply, and your staffs work is just speaking.
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Dan Gambardello (@dangambardello) reportedAmazon: $2.82T All of crypto: $2.19T One company is worth more than every coin combined. In 2001 Amazon was down 95%. At $2B valuation, the headlines said it was over. 2,400 days past its high it was still down 76%. From there: 87,000% gains to this day. ETH is down 61%. ADA down 94%. LINK down 82%. Being a macro value investor crypto bull is my play.
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Ramkumar S (@raamleaks) reported@amazonIN @AmazonHelp Order number 404-7410493-6187546 Ordered clock with size of 28 cms but received 15 cms.. Already complaint regarding this?! After seeing reviews all customers faced the same issue. What's the problem with seller. I need full refund with compensation and immediate action
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Govind 🌌 (@GovindShewar) reported@RewardsSupport You guys removed all the useful giftcard only there is 4-5 Giftcard which are all out of stock and useless. You've removed Amazon Gc, PVR Gc. Please add more stocks and giftcard in Indian server 😭🙏
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Ajay (@Ajaykumaarji) reportedIn 2021, I bought a 256GB microSD card for just ₹2,399. 😲 Today, the price of that same card is showing as ₹17,327! 😱 That means its price has increased by nearly 7 times in just a few years! Is this really such a massive price increase, or is there some pricing error on Amazon/some platform? 🤔
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Kanishk Gupta (@The_One_Kanishk) reported@AmazonHelp This chat is not helping. I need someone to call me help with the issue.
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James Harris (@WormsofWrath) reported@kenoconnor18 @PeterDClack If every flammable live/recently live thing burned right now that would only consume 0.12% of Earth's oxygen. You wouldn't even notice it. When that 'Lungs of the Earth' fiction began the US immediately suppled 450 tractors and machines to knock the Amazon down. It recovered
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Ashton Invests (@Ashton_1nvests) reportedAmazon just added another $6 BILLION to its Louisiana data center plans. $AMZN is now planning to invest $18 billion across three campuses in northwest Louisiana, up from the $12 billion announced earlier this year. The buildout is aimed at supporting the continued growth of cloud computing and AI infrastructure through AWS. Amazon is also funding 100% of the required new energy infrastructure and grid upgrades, along with up to $400 million of public water infrastructure. AWS just grew 37% last quarter and Amazon still says demand is outrunning available capacity. Now another $6B is being added to the buildout. Amazon is not slowing down its AI infrastructure spending anytime soon.
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Allen Straith (@FutureFilmNSidr) reported@AMCTheatres web site/app is down. Okay, I get it, this is an incredible year for the box office. AMC is the largest theater in the world. This year we have had hit, after hit, and more hits to come. But maybe this year is a red flag to invest in more bandwidth? Work with Amazon maybe and have an app that can at least function when under heavy load? Okay end of rant lol
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Mr. ಸೋಮಾರಿ (@ak_madhav) reported@AmazonHelp I got a response on email and they are playing the same game stating that it ll be delivered by the due date. Nobody wants to address the issue that the delivery date shown while ordering changed once the order was placed. If I use amazon again, I will take screenshots
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fatema ismail (@FatemaI) reported@AmazonHelp Since you are least bothered to take my issue seriously,I have to furnish the proof.Please check!
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Ragamuffin Man (@ragamuffinman33) reported@lostinganglia 1. You're making a wrong assumption that "nobody wrote anything down." The few that could read and write...of course they did. They didn't use Amazon self publish to get the copies out...shocking. 2. Jesus had about 3 years of ministry. THREE! He went from carpenter nobody to working miracles and only did it three years. Nobody was paying attn. unfortunately nobody had their phones out. What kind of "writings" do you expect from this except exactly what you have