Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Pune	Website Down	1 hour ago
New York City	Website Down	16 hours ago
Villeurbanne	Website Down	20 hours ago
Carmel	Website Down	2 days ago
Denver	Website Down	2 days ago
Medellín	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pi Changelog (@PiChangelog) reported 2 minutes ago

  Fixed: - Amazon Bedrock message conversion now skips unknown content blocks instead of failing the stream - Azure OpenAI Responses and OpenAI Responses now prefix HTTP status codes onto errorMessage so transient 5xx and 429 errors are correctly matched by the auto-retry classifier

• 
  Shopow (@ShopowVR) reported 2 minutes ago

  So like, @USPS forgets your tracking number and refuses to track your package anymore, and not send live emails that you signed up for? Then you look through every email they send and none of them have your tracking number? Now you’re stuck with no information on the status of your package, and an AI bot that’s asking for the tracking number you don’t know? Well that’s money down the drain because apparently it’s hard to take a package from point A to B… In Canada, we have multiple package delivery services that are pretty good, Amazon is amazing with their delivery service. Is this something that happens often in the US? I’m thinking of filing a claim or report because it’s been weeks now.

• 
  TielBorlis (@tielborlis2) reported 3 minutes ago

  @ShamashAran @Walmart @amazon This greatly depends on your location and area Nearest amazon fulfillment to you could be a 10+ hour drive while the walmart one is 2 streets down

• 
  yogi (@yogeeii) reported 7 minutes ago

  @AmazonHelp I told him I will complain later to which he very enthusiastically replied aap video daalo ! Also, on the call before me coming down he said ‘thik hai main jaata *** aap complain karo’ before explaining the parking issue he threatened me with going away.

• 
  𝒜𝓊𝓉𝒽𝑜𝓇 (@Coolnftstore11) reported 8 minutes ago

  @Nate_Esparza Life already whoop me so bad, even amazon told trouser count exceeded null values syntax error for my account

• 
  SANYA | Corporate Athlete Method (@sanyayyyy) reported 10 minutes ago

  Drive What they sell you: → A ₹2,000 “testosterone booster” off Amazon or HealthKart. → The biggest promises on the shelf, the boldest label, the loudest claims. What’s actually happening: → A lasting drop in drive, energy and motivation is one of the most reliable real signs of low testosterone. → But almost every OTC “testosterone booster” is unproven. The category with the boldest claims has the weakest evidence. → You’re being sold the most marketed, least proven product to fix the most real symptom. The fix: → Drive returns when the root returns: sleep, fat loss, strength training. → Of the “natural” options, only ashwagandha has real evidence, and even that is modest. KSM-66, 300mg twice a day. That’s the one small bottle worth considering. Why you need it: this symptom should send you to a test, not a checkout page.

• 
  ET (@eric_thompson2) reported 12 minutes ago

  @JonesOnTheNBA My big issue is the accessibility. I like to watch games on the treadmill after work/dinner and most gym machines don’t have Amazon Prime pre-loaded onto them

• 
  Mackay Bell (@mackaybell) reported 13 minutes ago

  @MarioNawfal There were six major film studios in 2000, when digital cameras started to make an impact. Fox has been sold to Disney since. Meanwhile, Amazon sucked up mini-major MGM/UA. And Warner Bros. was just sucked up by Paramount, leaving only four remaining. So at least two and a half long established major studios have effectively been lost in two decades after the digital revolution. But the disappearance of major studios is only part of the issue. Their relevance in the entertainment world is shrinking too. Apple is a completely new feature and television competitor started from the ground up only seven years ago. Virtually all (effectively 99%+) of Apple TV+ shows and movies are shot digitally. It has received 30-35 Oscar nominations in this short period and numerous Emmys and Golden Globes. Apple has the financial resources to buy up a major studio any time it likes, but it’s probably cheaper, thanks to digital cameras and post, to do what it is doing and create one from scratch. Netflix offers another prime example: it has dominated global streaming with well over 300 million subscribers, far ahead of any traditional studio’s streaming efforts, while racking up major awards (including dozens of Oscars and Emmys) and increasingly moving into theatrical releases for its biggest titles. Like Apple, the vast majority of Netflix originals are shot digitally to meet its 4K production standards. Meanwhile, the podcast industry, a format that barely existed at scale two decades ago, is already pulling in roughly $30–40 billion globally in 2026, closing in on or rivaling the entire worldwide theatrical box office (currently hovering around $34–35 billion). This low-overhead, creator-driven medium is generating serious revenue with tiny teams and is only economically feasible thanks to digital cameras. Who knows what they will be able to do now with AI. Add in YouTube, started in 2005, which now pulls in over $60 billion in annual revenue, dwarfing the entire global theatrical box office. It is powered almost entirely by independent creators shooting on consumer cameras and phones, with far greater cultural impact than the traditional studios which chase tentpoles and theatrical windows. And it is quickly becoming a distributor that the major studios are rushing to provide content for, and depend on for marketing. Meanwhile, Disney had to pay billions for Pixar and Lucasfilm because it couldn’t come up with sufficient four-quadrant films on its own. It has arguably destroyed both of those companies, or at least seen less than a full return on those investments. Prominent early digital filmmakers/advocates like Robert Rodriguez, Gareth Edwards, Neill Blomkamp, David Fincher, Steven Soderbergh, Danny Boyle and Sean Baker continue to have great success and have been co-opted into the studio distribution system while retaining independent power. The notion that giant established companies come up with the great original ideas and AI can’t compete with their “forward looking” creative insights is absurd. They have tons of money to throw spaghetti against the wall, but their track record of making it stick isn’t much better than random (which is why the major studios have to keep consolidating or buying up outside IP or talent). But he misses the bigger point. AI is not going to be asked to make decisions on what projects to throw money at. Mostly because clueless executives like him want that power for themselves, even if their track record isn’t spectacular. Which is why it is self-serving to argue AI couldn't do his job better than him. What will happen is AI, like digital cameras, will further empower independent creators, like it did with digital cameras, who will have more opportunities to compete on an increasingly competitive creative field. And those people are likely to have better ideas for “forward looking” entertainment than clustered executives. (Maybe by bouncing ideas off of AI.) If the majority of those breakthroughs are bought up by bigger companies with big budgets, that doesn’t prove big companies are more “forward looking” but proves they can’t come up with enough good ideas on their own.

• 
  Nayan Prakash (@NayanPrakash4) reported 14 minutes ago

  @AmazonHelp Search bar goes to black screen. There is so much lag on all home screens that it’s impossible to select or find anything. I don’t have time to write silly emails. Fix the issues or lose the customers . Choice is yours !!

• 
  kunal koul (@kunalk89) reported 18 minutes ago

  @AmazonHelp Why are you replying on emails for this. I queries the problem here so answer shd be here as well. @AmazonHelp please issue my refund, i still haven't received my Amazon now order for food even post 3 days

• 
  Mahesh Godara (@Mahesh_Godara_) reported 25 minutes ago

  What the hell, @amazon? I’m trying to contact customer support regarding an order issue, but it feels impossible now. Earlier, we could directly talk to support agents, but now the app keeps throwing the same useless FAQs again and again.

• 
  DevDas (@imdevdaas) reported 27 minutes ago

  Amazon's service is very poor. They don't offer any help when problems arise. Even as a Prime customer, I still experience these issues. Therefore, using Amazon is the best option.

• 
  Shaikh Abrar Ahmad (@ShaikhAbrar_ain) reported 29 minutes ago

  @AmazonHelp Hi @AmazonHelp @amazonIN Last month, I ordered black curtains (Order ID: XXXXXX56330) and received brown instead. Now again, my black doormat order (Order ID: XXXXXX72342) arrived in the wrong color. Twice the same issue. Poor quality control and disappointing support.

• 
  SlackerCapital (@amidnightstroll) reported 30 minutes ago

  @owl_and_flowers @DKThomp The Amazon Rings of Power series is a good example of a terrible dei implementation similar to what Thompson suggests here. Every individual shot in the series seems to have a diversity quota and it makes the world building of the series laughable. A casting more diverse than the Jackson films could have worked but only if they took care to fold it into the world building...

• 
  Astel (@naturalbornv) reported 33 minutes ago

  @picklerick_91 Genuinely the only issues with the USPS (not counting police stuff and whatnot) have been deliberate efforts from various admins to hurt it. Bush made them pay out pensions years before they’re due. Every admin has allowed the existence of UPS, FedEx, Amazon, etc which trades the

• 
  Clueless (@cluelessthinks) reported 33 minutes ago

  @AmazonHelp The problem is that the return item is not collected but status shows that the return item is received by Amazon but couldn't deliver the replacement item hence initiating refund process. Either you guys collect the return item and deliver replacement or issue refund ASAP

• 
  Butch Bykowski (@CombatMonster1) reported 34 minutes ago

  @AtlantaGrubber @ClownWorld They walk from their truck on street! Straight across parkway and through front yard!!! That’s why it’s so simple to fix for the lazy delivery’s (USPS, UPS, Fed Ex, Amazon). Pull up just 3 more ft, walk up driveway, and drop off package

• 
  Cosmic Raven (@RavenOfSpace) reported 35 minutes ago

  Booing makes sense. Entry-level hiring down 14% since ChatGPT. Amazon holds mandatory meetings about AI breaking their systems while laying off 30,000. 'Embrace AI' hits different when you're being displaced.

• 
  Sanjeev Tripathi (@Sanjeevtweet) reported 36 minutes ago

  @AmazonHelp Tried, They are facing some technical issue and said they will call back, which usually never happens.

• 
  VSR (@ViranchiR) reported 41 minutes ago

  @AmazonHelp You are asking for feedback... problem resolution is still not even found. You dont know where the product is or when it will be delivered. Just simply asking customer to wait. Great!! What a group of buffoons!! #badcustomerserviceatAmazon

• 
  Laure (@laure42619688) reported 42 minutes ago

  Unfortunately, the problem is bigger than that. I am French and I am a fan of T-Bolan. Their music is not available on Amazon Music for instance. Same problem with buying their CDs. I had to use a proxy to get one.😪 And buying tickets to go to their concerts is hopeless too 😪

• 
  .Sergio. (@elsergieeyo) reported 46 minutes ago

  @Khatspergers He still thinks people bro down still. I need an amazon driver to punch him

• 
  Sambhav Varshney (@samsidvars) reported 46 minutes ago

  Day 1 of starting a trial, @Amazon locked my account for "security." Day 1 of the trial ending, they successfully bypassed their own lock to charge my Bouygues bill €6.99 for Prime. Too suspicious to let me log in, but safe enough to take my money? Fix it @AmazonHelp

• 
  Shubham Gurule (@shubham_gurule) reported 49 minutes ago

  @RushilM_ I faced something equally ridiculous with FASTag. I got a FASTag through Amazon Pay which was issued by ICICI Bank, and just because there was a ONE DIGIT mistake in my car number, the FASTag got activated without any proper RC verification. I immediately asked for deactivation, but Amazon Pay kept redirecting me to ICICI and ICICI kept sending me back to Amazon Pay. There was no clear process or accountability from either side. The worst part? Another vehicle actually existed with that same number combination, so whenever THAT car crossed a toll plaza, money was getting deducted from MY Amazon Pay wallet automatically as toll payment. Imagine losing money for someone else’s toll usage because of such careless verification and system failures. It took me almost ONE MONTH of struggle to finally deactivate that FASTag. Pathetic management, zero verification standards, and absolutely no concern for customers facing these issues. The FASTag ecosystem seriously needs strict RC validation and owner verification before activation.

• 
  Rob MacElroy (@MacelroyRo17135) reported 49 minutes ago

  @agraybee Many of the big ones are “broken up” but still function as one organism anyways. I’d say Walmart and Amazon could both be targets for some good old-fashioned trust-busting.

• 
  👹Dweebs_McBeebs👹Comms Open! (@DweebsMcBeebs) reported 50 minutes ago

  also lloowww key its very subjective especially when it comes to glitch, like now theyre growing pretty damn big, not disney big but.. yeah also hazbin hotel dont count no more its funded by amazon

• 
  annipo 🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿👑 🩵 (@anniejones2703) reported 51 minutes ago

  “This Amazon security calling you about an order you placed at 3:37 this morning. Was that you?” Me- you tell me (In broken English) “it was an order placed at 3:37 am ma’am” Me- you can’t even speak English, you’re a scammer now bugger off… “It’s about an ord…” phone down

• 
  ToddinDowntownHell (@Todd66inDTHell) reported 55 minutes ago

  @bonner_jr1979 If this was Amazon, there would be broken pallet peices and shrink wrap all over the floor.

• 
  XYZ ABC (@sidhartthhh) reported 60 minutes ago

  @AmazonHelp Yeah, please arrange a call from your end. I have been following up for over a month for the refund. Kindly issue my refund, else provide my item.

• 
  Keval Sheth (@ksheth94) reported 60 minutes ago

  Return pickup pending since 2 May. Was promised a refund if not picked up by 13 May, but now asked to wait till 21 May due to an “investigation” & have asked to callback again if issue is not resolved. Customers shouldn’t have to keep calling for updates. @AmazonHelp @amazonIN