Is Amazon down?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

May 21: Problems at Amazon

Amazon is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Website Down
Sign in

Amazon Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • Afristotle Afristotle (@Afristotle) reported

    @SubMedina Amazon has been trying to subliminally convince us to burn down the rainforest for years, with product names like "Amazon Kindle" and "Amazon Fire”. #notsurprised

  • g_play84 Gianni🅿lay (@g_play84) reported

    @qwertee I'm pretty sure what happened ;) we have same issues with amazon or other sites that keep selling stuffs without a tracking. it's kinda a gift for thiefs

  • An0nAKn0wledge ⒶK #Unity4J #BOT⌛🏴‍☠️🎗️‏(₿) (@An0nAKn0wledge) reported

    @SaddestKeanu I think taxing Google and Amazon would fix a lot of the world's problems. We don't even need to tax churches, to be honest, just the corporate conglomerate ******** that pass the bill to the rest of us.

  • SarkySwan Sarky_Swan (@SarkySwan) reported

    Have a sneaking suspicion that Amazon's Lord of the Rings serise is gonna have something to do with the Black Numenoreans. Really hope it is good. GoT has been a let down. I'll always love the show despite its ending but I would really like some good TV to replace it.

  • beingjulfikar Rahul (@beingjulfikar) reported

    Unfortunate received a faulty product from @amazon. Request for get refund . Within 24 hrs @amazon solve my problem and finally i got my refund. Very pleasant service . @AmazonHelp

  • piotrekkaminski Piotr Kaminski (@piotrekkaminski) reported

    @ecommerceaholic @philwinkle I would disagree the problem is rates, it’s also the growing requirements of the overall industry: compliance (wcag, pci, gdpr and its CA counterpart), customer expectations, competing with Amazon requires investing in great experiences. Those things require a large budget.

  • akhilgu86566789 Akhil gupta (@akhilgu86566789) reported

    @amazonIN How much time amazon take to resolve one Problem.Very bad experience with Amazon i am really hating this now.

  • SouravSingla236 Sourav Singla (@SouravSingla236) reported

    I have to sign in to contact you through your link but my account is blocked. So kindly find another way to contact me or share your contact details so i can call you at earliest. I am very frustrated now. @AmazonHelp @amazonIN @amazon @AmazonBusiness

  • TsofatseGH ayittey flowers (@TsofatseGH) reported

    @Calitossway So they either edited it for clout, or it has be some configuration issue.. I can't tell tbh.. But as long as shatta has his songs on amazon music , it should be able to play his songs since it's playing stoneboy's music from the same platform.

  • SouravSingla236 Sourav Singla (@SouravSingla236) reported

    @AmazonHelp I have to sign in to contact you through your link but my account is blocked. So kindly find another way to contact me or share your contact details so i can call you at earliest. I am very frustrated now.

  • Mayurjaya Mayur kshirsagar (@Mayurjaya) reported

    @AmazonHelp Unable to login

  • l_dannyfletcher Dan F (@l_dannyfletcher) reported

    @ArrowFilmsVideo @hmvtweets Online is the way forward people. Order from Arrow direct or Amazon to avoid disappointment. That's what I've been doing since HMV's most recent problem

  • charcware Steve Culy (@charcware) reported

    @KurtSchlichter Millenials have their uses. The bad ones are slowly taking Google, Amazon, etc. down as virtue signaling replaces competence.

  • Mohammed_Ah7697 El3oMaNy 🇪🇬🇴🇲⚓ (@Mohammed_Ah7697) reported

    @JeffBezos The problem that I can't order the lap from Amazon cause shipping to Egypt is not available. And when I search for a company to ship the lap from US to Egypt I found that it will cost me 7% from the lap price plus 14% from the lap price is the customs in Egypt .

  • candidromance alycia ✨ (@candidromance) reported

    @AmazonHelp I messaged you all. This will be my 3rd time contacting you all for this issue

  • BlountCallum Callum Blount (@BlountCallum) reported

    I have shared many articles on password choices and strength, but to simply not use one.... "The database itself was stored on an Amazon server and was not protected with a password."

  • LauraJDawson26 Laura Dawson (@LauraJDawson26) reported

    @TalkTalk All I’m wanting to do is fix the issue in having updating to get Amazon Prime but ‘Melisa’ from the Tech team cut me off after 35 mins of being rude and transferring me to 3 different depts. I’ve also been on chat to Shahad an hour to try and resolve my issue

  • drinxman drinxman (@drinxman) reported

    Seems like some of the big monopolies need to answer to anti-trust laws , and be broken up, ie. Facebook, Twitter, Disney, Wells Fargo, Routers,Amazon,Google, Microsoft,. Bust’em up and sell’em off for miss management, and abuse of trust, abuse of information, and abuse of power

  • nmeyersohn Nathaniel Meyersohn (@nmeyersohn) reported

    Well that's interesting. Amazon, like many others, sees an opportunity in retail's discount sector as more shoppers trade down.

  • GunstickULM Gunstick (@GunstickULM) reported

    Hmm... Non US cloud, and maybe not under any government control 🤔 NextCloud It's your own. Rent a server. Not at amazon. Put the software on. And you get web based file storage and office for free. @Nextclouders Add kopano for mail and videoconferencing @kopanobv

  • JamieMcSloy Jamie McSloy (@JamieMcSloy) reported

    Did this with short stories Found multiple pulp fiction formulas then wrote down a whole list of ideas and worked through them until I could do it quickly and easily Still haven't finished putting them all on Amazon; some from 2015 still sell Easiest way to get writing fiction

  • EveryNine Radz🇿🇼 (@EveryNine) reported

    4/ ”...are not the biggest problem here. The book is also full of techniques which stretch the boundaries of non-fiction, and the result is a lopsided and misleading portrait of the people and culture at @Amazon.” - @mackenziebezos on @BradStone’s #TheEverythingStore

  • Crank7 Pritish Chakraborty (@Crank7) reported

    TIL: @MyntraSupport is basically a bunch of bots running both the tweets and their DM. They copied the Amazon support tweet style to make themselves look more legitimate - laughable. Guess all Flipkart owned companies are terrible at customer service - eBay India, @Myntra, etc.

  • mekncl Mike Kennedy (@mekncl) reported

    @AdamSinger @MikeO13rien @jonathanmaze @technomic @blueapron Should have said it's going to continue to be their problem :) Watch, Amazon will do a Blueapron equivalent with Whole Foods (if they haven't already). Blue Apron would have a better chance if they niched out to a very specific audience - Vegan Apron or something.

  • TsofatseGH ayittey flowers (@TsofatseGH) reported

    Lol but shatta wale get songs on Amazon music.. So either this is edited for clout, or a glitch.

  • Bettina19 Bettina Frischmuth (@Bettina19) reported

    @RebeccaWCBD The postal service/ mail delivery has become a laughable joke. To say volume is an issue please. Most of us are “paperless”. The US postal service should learn from AMAZON!

  • gs032691 gs (@gs032691) reported

    @RealHerbHoover @lhamtil Got em for my wife awhile back off amazon for pretty cheap. The set came even with down to .5’s

  • Nikhil43026374 Nikhil (@Nikhil43026374) reported

    still my issue is not resolved @AmazonHelp @amazon @PMOIndia

  • candidromance alycia ✨ (@candidromance) reported

    @amazon I’ve received 4 packages now that I didn’t order. This is quite annoying. Was told the second time that it was a shipping error. But 4 times in less than a month’s time is no coincidence.

  • Tengushee Tengushee (@Tengushee) reported

    @SplAdamSage It really is nightmare level complex under the hood. Also there are points at which even Amazon say "dunno, never seen this traffic model" so you are back to good old trial error "roll the dice" 😁 just thinking about this makes me glad I don't work in that area much now!

  • rep_vr RepVR (@rep_vr) reported

    This is comforting. I'm lucky that availability for replacement #htcvive wands wasn't a problem for me being near an #Amazon warehouse, but I know it was troublesome for most users. This likely won't be the case for #OculusQuest and #OculusRift users since availably looks solid

  • WillSF59742769 WillSF (@WillSF59742769) reported

    @AmazonHelp @amazon Yeah, you got in touch and instead of trying to fix situation you offered a $25 promotion credit. That's not even close to the money your team stole from me. That's nothing but an insult.

  • Sevenmall1 Sevenmall (@Sevenmall1) reported

    @amazonIN @JeffBezos @AmazonHelp Dear Sir, I am a seller Amazo marketplace India and my account is suspended because of IPR issues. We are very disappointed that we are not getting any reply from them regarding reinstatement. It is imactinc our business horribilily. Thanks &

  • ssharma_1486 Sandeep Sharma (@ssharma_1486) reported

    @AmazonHelp I got a mail that due to pricing error at your end you cancelled order even after sending confirmation mail of order acceptance. I trusted Amazon basics verified deal. How can you break trust of relying on Amazon verified products @JeffBezos

  • JeffMacke Jeff Macke (@JeffMacke) reported

    @CramersShirt Nope. $KSS effectively has no private label. Which is a huge problem. Bc they have no way to monetize those price-driven, return-happy Amazon customers about to flood their stores. Kohl's is becoming a flea market. Let's see how that goes...

  • callum_recci Callum recci (@callum_recci) reported

    Been charged £10 a month by amazon for something I haven’t even signed up for👍🏼 £160 down the drain

  • sparshSinghai Sparsh Singhai (@sparshSinghai) reported

    @AmazonHelp If the investigation was thorough then there should be no problem in providing proof of delivery and sign of the person who received the order. But no info is being given. Sorry but I do not believe the investigation.

  • bhagatsudamr Sudam (@bhagatsudamr) reported

    @JeffBezos hi sir this is continuation of my earlier request to arrange for return pickup of HUL purifier which was accepted by Amazon and today suddenly got reply that return is not possible. I have conveyed all the issues via email and  # 406-3297469-3995532 order I'd

  • DezWillis Dez Willis (@DezWillis) reported

    @Pleaonasms @oculus @virginmedia Not happy at all man. Thankfully I have Sky cause I also can't watch Netflix/Amazon now that its down.

  • TraceyRyniec Tracey Ryniec (@TraceyRyniec) reported

    @sethmarcus nope. Your bias towards female-centric retailers is so obvious. No one comes close to Ulta. Amazon can't even improve Whole Foods comps and it's own are terrible. You are the king because you crush it on comps. Home Depot is the big box king, by the way. Not Walmart.

  • AndrewF45894618 AWF (@AndrewF45894618) reported

    @CBCAdrianH This is such a 20 year old problem or older. Can we fix it. Probably but we’ll need Amazon to do it. There is no will to aid or help these people & they are Canadian s/family.

  • CorvusNubila Arcanum Corvus (Author) (@CorvusNubila) reported

    @RaychelTania @NBCNews I’m placing most blame on Amazon as well. I try to avoid buying anything through Amazon as if my life depends on it. Retail is a very tough industry I will say that. Just don’t like the were doing great and businesses are blooming and they’re not they’re shutting down.

  • vipuls1979 Vipul Shah (@vipuls1979) reported

    Great Article on those who create persuasive headlines. Best is "Amazon from a high of $54,684 in 1999 decline 94.4% to be worth only $3,047 on September 28, 2001" Once Amazon is down by 20-30℅, majority w'dsquare off the position. 2 get great returns u hav 2 embrace great pain

  • Middlesomething Linda Donahue (@Middlesomething) reported

    @amazon has a serious customer service problem. I bought my Fire Stick on April 30, 2018. I received it on May 2nd 2018. It stopped working on May 12th 2019...and they’re offering me a 15%discount to buy a new one because it’s off warranty by 2 weeks. #donewithamazon

  • OfficialGabeW Gabe Williams (@OfficialGabeW) reported

    @oculus @OculusGaming I’m glad I pre-ordered from your site immediately, and I get to watch people who ordered from Best Buy and amazon get theirs on launch day and you guys haven’t even shipped mine yet. What a terrible launch, never buying from your site again :/

  • Lola_Linnitt LolaOfAKind (@Lola_Linnitt) reported

    @akfisherking It did. I finally broke down and joined a pay-per-month tv service to watch the last 4 series. I've been binge watching to catch up. I GoT invested. Still prefer the Amazon series "Vikings" though. 👹😘

  • TayoSays Elder Monk (@TayoSays) reported

    Now Martin is writing in a box. He will spoil the books now. Down with this series completely. WoT is coming to Amazon soon. iWait.

  • Jane_Tillotson Jane Tillotson (@Jane_Tillotson) reported

    @AmazonHelp Yesterday I did as you suggested - an American lady called, she'd no idea what I was talking about - said she'd email HR with my problem and that they'd contact me - surprise surprise - I've not heard anything! Problem still there. PLEASE HELP - I'd really like to book a visit!

  • IAbenchuchan Isaiah Abenchuchan (@IAbenchuchan) reported

    @davidsirota @BernieSanders Disney down, Amazon down, @Walmart you’re next.

  • Mayurjaya Mayur kshirsagar (@Mayurjaya) reported

    @AmazonHelp I’m unable to login my amazon account

  • ConfusedKain Teh CK (@ConfusedKain) reported

    @amandaromeart Long story but hackers get into people's twitch accounts to take over their amazon prime subs to give it to their own channel/ who they're hacking for. It was a problem awhile ago but apparently still a thing. They did it before to me so I set up the code lock

  • 1DanJw82 Daniel (@1DanJw82) reported

    @AmazonHelp I've tried doing through a browser and it's still not working

  • sudhir600 Sudhir K Gupta (@sudhir600) reported

    @AmazonHelp @YESBANK Please check DM and fix the issue.

  • MattSmithStorM Matt Smith (@MattSmithStorM) reported

    I think it’s a bloody disgrace, first @amazon closed down all the high street shops and now all these cook books and ingredient shops coming up are closing down all our restaurants. We’re not going to need buildings soon. Stay strong @jamieoliver

  • raishivam1012 Shivam Kumar Rai (@raishivam1012) reported

    @Payal_Rohatgi Amazon's issue is a serious one but i don't think leila has anything wrong. Stop being offended on such small things.

  • sarvesh305 Sarvesh Goswami (@sarvesh305) reported

    @AmazonHelp No i am not creating new account. Everytime i login it show me this problem.


    @AmazonHelp i'm not foolish as u,always just ur sending one link then ur not giving any kind of reasons and not solved our problems. all the time amazone has fraud with all so i'm suggest to people to do not sell on amazon.

  • Mahendraagarw14 Mahendra agarwal (@Mahendraagarw14) reported

    @Amitkapoor2812 @udaykotak Sorry Mr the so called start up in India are mostly glorified shops, those in US works on real technology that shooks the world even Amazon is also about cloud computing , we mostly are cheapos who don't value innovation example Pepsi potato issue

  • bauhaus_soldat m*rc oxx 🚸⚠️⛔ (@bauhaus_soldat) reported

    @therealfunkee Amazon Link leider broken :/

  • NotMevna 𝕸𝖊𝖛𝖓𝖆 (@NotMevna) reported

    @Jinqos Amazon is actually Terrible, they said it was coming yesterday

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error