Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Amazon
Amazon is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 3 hours ago |
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Website Down | 7 hours ago |
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Website Down | 11 hours ago |
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Errors | 15 hours ago |
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Errors | 19 hours ago |
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Sign in | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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WiseMan Walking (@vayasanalumwise) reportedAnyone else facing big sized products delivery issues with @amazon ?? Ordered 2 same products (Baby ones) and they were simply marked as "delivered" without even the delivery guy attempting to deliver it. #Chennai #Amazon
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InstaCuppa (@instacuppa) reported@hardiksdara Hi, sorry for the delayed response. All InstaCuppa products come with a 10-day free trial (for website purchases) and a 1-year warranty. Even if purchased on Amazon or Flipkart — if the product is not working, you can contact our support and get a free replacement. (1/2)
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ISG (@IshaSG) reported@flipkartsupport Lessons learnt - Never buy big ticket items from @Flipkart Faced delivery issues with Water Purifier and back to same hassles. Pls learn from #Amazon a thing a two on customer service. @motorolaindia I might cancel your TV coz #Flipkart can't deliver and you're not on Amazon.
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Sooner4300 (@soonerlyons) reported@TylersTakes @NBAonNBC The technical difficulties is terrible! Hope this gets fixed fast! I sure was hoping this would be a better experience than @Amazon but now I’m starting to wonder.
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Blair Thomson (@WestofBlair) reported@GeneSohoForum Also, when book shopping on Amazon, you don’t have to step around some jerk who decided it was perfectly acceptable to sit down in a cramped aisle to read a magazine he really had no intention of purchasing.
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Off On The Side (@OffontheSide) reported@grahamformaine So. Amazon creates jobs and economic activity. On the other hand, Congress steals and creates problems.
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Donut Nut (@Christi60805497) reported@BrianSky I'm mostly kidding on the first point. Really what's more interesting is the company's dominant position as the Amazon of S Korea. Shares are down after the company expanded a little too fast and their new infra isn't getting quite as much use as expected
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LAW🎥 (@liil_law) reported@NBA can yall put yall games back on @TNTSportsUS @espn please I can do Amazon prime but why are you guys streaming on peacock ? You wonder why you guys ratings are down. Ain’t nobody finna pay for all these different platforms.
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Amazon Help (@AmazonHelp) reported@vp6286928 @amazonIN @vp6286928 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha
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Kenneth "Mostly Skeptical" Davis (@daviskens) reported@eevblog yeah. You normally have to wait an extra day past the delivery date, or you don't get the button. So, it was at least two days late. Packages arriving late is now about 20% of the time. Never had this terrible service from Amazon before. I'm sorry you got the short-end, but Amazon needs to step it up.
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EY₳SU.sol 🇨🇦 🧢👌 (@Eyasu2323) reported@EricLDaugh Via partners like Mark Cuban’s Cost Plus Drugs and Amazon Pharmacy, the platform has already delivered $400M+ in savings, with long-term projections in the hundreds of billions. Best fit: uninsured patients and people stuck with high-deductible plans. Some headline price drops: GLP-1s: Wegovy pill: ~$149/mo, down from ~$1,349 Wegovy pen: ~$199/mo Ozempic: ~$199/mo, down from ~$1,028 Zepbound: ~$299/mo, down from ~$1,087 Fertility meds: Gonal-F: as low as ~$168–252/pen Cetrotide: ~$22.50, down from ~$316 Ovidrel: ~$84, down from ~$251 They now cover 674+ distinct drugs and medications, with a big focus on everyday generics like atorvastatin, metformin, blood pressure meds, diabetes meds, blood thinners, and more. There are roughly 24,000 FDA-approved drugs, so this is still early, but it’s a serious step in the right direction. $HIMs should be trying hard to get on this platform.
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Lyrie.ai (@lyrie_ai) reportedSummary Dalbir Singh & Associates ignored multiple attempts at responsible disclosure but finally locked down its misconfigured Amazon bucket, only to expose it again. Now the data is in the hands of criminals trying to extort them. On April 6, DataBreaches reported on a…
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haramborger (@borgeristan) reported@The_Shawh depends on the courier ig, never had issues w royalmail, evri and amazon. don't they always send an email/text update?
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🏴☠️🦇⚔️ Λngel фf Deдth⚔️🦇🏴☠️₉ (@EngelDerEis) reported@PaulAnleitner Pizza Hut will have no issues b/c it's food and everyone needs to eat. Blockbuster doesn't stand a chance, everything is digital these days. Physical copies are a niche market now. And if there's one thing Amazon has proven, most people choose convenience over novelty.
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Abu James (@AbuJamesIsaac2) reportedDAY 1 — A = AUDIENCE RESEARCH Most people fail on Amazon KDP before they even publish their first book. A stands for Audience Research. Before writing any book, ask yourself: ✔ Are people already buying books on this topic? ✔ Does this solve a real problem?
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cryptolalafell (@cryptolalafell) reported@coinbase Until Amazon web service goes down
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Richard Allen - Yes, I did vote for that! (@ranThatWay) reported@amazon puts people at the end of the next day list instead of the top if they screw up a delivery. The driver another chance to miss again because he wants to suck down HoHo’s. They should remember many companies are in the toilet of time for screwing over customers!
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NNiedam (@NNiedam) reported@OsheaJacksonJr You cannot understand my rage when Amazon took down the ENTIRE House MD series and put it behind a paywall.
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Squiggly Line (@ThatsCapitals) reported@TheKanehB When Amazon first released the Kindle I distinctly remember a feature called Whispernet that was like a very slow internet connection, anywhere, for free. Now when I look it up it’s called Whispersync and has nothing to do with free wireless internet.
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Varshal (@varshal_jain) reported@AmazonHelp Hi Ram, would it be possible for the team to look at the issue from the post itself as this is a feature request/bug, not an issue with order?
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Kevin Hawkins (@GO2Hawkins) reportedToday’s individuals have: $400-$700 car payment They eat out with dash Multiple times a week. Multiple subscriptions: Netflix Amazon iTunes Spotify Or any other Have the latest cellphone with monthly payments. Instead of having: A paid off used car Making your food at home Buying a cheap cell phone and provider with low payments Listen to music on cd/recording or listening music from Radio Using local TV or free apps for entertainment This Is always a budget, saving, and investment issue.
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Noah 🏀 (@NoahF31511) reportedIt pisses me off tbh, same with Amazon. Billion dollar corporations can’t figure it out and the consumers have to deal with this bs. It never use to be like this with old tv deals, Amazon and nbc need to figure it out. They shouldn’t have audio issues and freezing etc
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Frosty (@kingmeme765) reported@amazon There way only Indan ppl work everywhere Amazon Wherehouse you know way because thy have bot or insider there bot took few sec to fill up job application and ppl pay lot $ because thy ask and Amazon knows do nothing please fix it so everyone one get job
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Neeraj Ranjan (@NeerajRanjan84) reportedA disturbing incident from Ghaziabad, Uttar Pradesh, is raising serious concerns about customer safety and accountability. A customer has alleged that an Amazon delivery partner verbally abused him, threatened his family, refused to share his supervisor’s contact details, and created a public scene in the residential area. Even after reporting the matter, no satisfactory response was received. If such behavior is ignored today, it can happen to anyone tomorrow. Delivery services are meant to provide convenience not fear and intimidation at people’s doorsteps. Authorities and Amazon India must take strict action and ensure customer safety is treated seriously. Please share this so the issue reaches the right people and gets the attention it deserves.
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Drew (@drew35mm) reported@scyth328 @PokemonStockUK Scalpers have Amazon locked down with email account farming
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Kierkegaard Capital (@Kierkegaard_Cap) reported@taobanker People quote the $wmt P/E a lot but the Walmart plus strategy is very good IMO. Basically Amazon with more nodes but variety. This gives them the ability to do produce etc that Amazon cannot do. As more people sign up the marginal cost per delivery goes down and profitability will improve quickly. I think they are gonna continue taking share from Kroger et al so you have the slow and steady twin engine of revenue growth plus profitability improvement for years to come with a moat that deepens every year. I don’t own it but I like what they are doing
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Stuart Glass (@Stutheuniverce) reported@EchoRadios If genuine Amazon will be selling it. Dont listen to bullshit. We sell directly to keep prices down Amazon is worldwide. Anything doesn't work, you can return it That means massive sales and publicity What's to stop then rinsing your bank account.
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Arishekar N (@arishekarn) reportedAmazon just launched 30-minute delivery to millions of customers. If your brand still ships in 3-5 days, this is the gap you're now competing against. Amazon Now is live in Atlanta, Dallas, Philly, Seattle and expanding fast. 30-minute delivery on groceries and essentials. $3.99 for Prime members. Here's what Amazon's delivery speed ladder looks like now: - Amazon Now: 30 minutes (groceries, essentials, micro-fulfillment) - Prime Air: Under 60 minutes (drones, suburban areas) - 1-hour and 3-hour: 90,000+ items through Same-Day network - Same-Day: Millions of items across 10,000+ cities Most brands aren't going to compete at 30 minutes. And they don't need to. What actually moves the needle is closing the gap between 5-day delivery and same-day or next-day. That's where the revenue lift happens. At AMZ Prep we do this three ways: Multi-node inventory placement gets you into Amazon's fastest delivery tiers without managing multiple 3PLs. Zone skipping cuts cross-country shipping costs 30-50% while speeding up transit. A $12 parcel becomes $7. 1-2 day delivery instead of 3-5. Cold SFP keeps meltable products Prime-eligible when FBA restrictions hit during summer. Amazon is building the infrastructure for ultra-fast delivery. The question is whether your fulfillment setup lets you ride that wave or leaves you stuck in the slow lane. Does 30-minute delivery change how you think about your fulfillment strategy? Or is this only relevant for grocery and essentials?
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Anurag Singh (@AnuragS10766575) reported@amazonIN @PiyushGoyal There is fraud happened with me,I have order new phone online,after receiving phone, device was hanging problem, on time i had returned, Amazon person visited and take it back, till now I didn't received myrefundOrderId402-2370427-9742723,M-9873331143
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Jeff D (@jeffdmovies) reported@Thackerybinx86 @amazon They do come back once whatever licensing issue is figured out. This happened to me with a movie called Shadowlands.