Is Amazon down?
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 23: Problems at Amazon
Amazon is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (49%)
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Errors (32%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reno |
Errors | |
| Warren Township |
Sign in | |
| Bowie |
Website Down | |
| Denver |
Errors | |
| Plainfield |
Website Down | |
 Hilversum |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Jasbir sheokand
(@Jasbirsheokand7) reported
@AmazonHelp Dear nothing done from your side till 24 hrs you can not doing nothing this is very bed expreince with you this is my last shoping from your amazone thanks a lot for not suupoorting me on my issue
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Nawaz
(@Nawaz62414837) reported
@AmazonHelp No resolution provided to me, the steps provided to me didn’t solve my issue
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Prathibha Varanasi
(@VPrathibha) reported
@AmazonHelp I’ve been talking to real life customer service Executives and Escalation Specialists all this while. And none have been professional enough to resolve the issue. They tell me to wait for 3 or 5 working days every time I get back as if it’s a local whole sale shop and not an MNC
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Dinakara Kl
(@DinakaraKl) reported
@AmazonHelp i have not recieved any mail yet atleast saying that you acknowledged and working on the issue
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Ez
(@ezrazxz) reported
@DanPriceSeattle One other annoying bit: the pro-lockdown crowd keeps ranting about Besos earning billions during a pandemic, when they're the dumbasses that locked everyone down and got them to buy more crap from Amazon. Like tablets and laptops for WFH and online classes.
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.59 ms (0.34 ms jitter) Download: 2153.33 Mbps (data used: 2.1 GB ) Upload: 2934.29 Mbps (data used: 4.0 GB ) Packet Loss: 0.0% Date: 2022-07-16 15:30:52 (JST)
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জয়ন্ত কর্মকার — JAYANTA KARMAKAR
(@jayantakarmakar) reported
@BescomHelpline sir your app and website has some problem. It's not showing me June-July 2022 bill to pay for it. I have received the bill 9n 9th July. But I am unable to pay the bill due to this issue. I Have even tried to pay via Amazon/ Gpay/ Phone Pe/ Paytm - nothing working!
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Jasbir sheokand
(@Jasbirsheokand7) reported
@AmazonHelp Please ask to assitabce to contact to me and resolved my issue on priority other wise i delete my amazone account ...
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suryakanta nayak
(@NayakNayak1979) reported
@AmazonHelp @JeffBezos Again the same issue without attempt status update as package not ready.
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G Surendra Reddy
(@GSurendraRedd03) reported
@AmazonHelp I tried it's not working
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Prathibha Varanasi
(@VPrathibha) reported
@AmazonHelp Your Escalation Specialists are pathetic in comparison to the Executives (who at least have the inclination to resolve the issue) that I’ve spoken to. Rajan Singh, a Specialist, in particular, was rude. The last time I spoke to these so called Specialists was on 5th July, 2022.
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Ritik Sharma
(@_since_95_) reported
@AmazonHelp You have put Banu on chat again, he insulted Hindi and ran away without solving my problem. What should I expect from him this time.
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Veggies
(@Veggemeister) reported
my phone be so dry i start looking at my amazon order history…nice little trip down memory lane
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Prathamesh Bapardekar
(@monto_ab) reported
I had a call with the amazon support regarding an order which was delivered late. I had raised 2 issues with him and the guy was talking in a really impolite & disrespectful way he also called me crazy and freeloader. Really disappointed how Amazon is treating their customers.🫤
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shumaila hayat khan
(@shumailahayatk1) reported
@AmazonHelp Mr parveen my problem not solved yet, As before
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ratnesh singh
(@ratneshsingh207) reported
@AmazonHelp Sir I am not able to sign in with my Amazon account I forgot my Amazon account password and when I m resetting my password i m not able to receive sms .. When I tried to contact customer support was not able to connect. So kindly help me out
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The_Duffer_Man
(@The_Duffer_Man) reported
@drdeepkhadar @Woodland look my issue was solved through @amazonIN and yes they are really good at solving pending issues (as it was bought from amazon) But Woodland never helped, not even a single reply. Yes Woodland called me once after I recd refund from amazon.
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NjSan
(@Njorogesan) reported
@practicalbob Costco, drive less, workout from home vs drive to gym, keto has helped me cut down on my food shopping so much...reaassed all my subscriptions and cancelled a couple...then staying disciplined on Amazon, easier said than done:)
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 8.40 ms (0.68 ms jitter) Download: 2257.25 Mbps (data used: 3.7 GB ) Upload: 2762.44 Mbps (data used: 3.2 GB ) Packet Loss: 0.3% Date: 2022-07-16 15:01:05 (JST)
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amit kumar jha
(@amitkum35762321) reported
@Bajaj_Finserv why i ur emi card not working on Amazon.i want my joining fees back.ur card is useless not working on Amazon purchase
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 2.37 ms (0.23 ms jitter) Download: 2630.89 Mbps (data used: 1.2 GB ) Upload: 2906.15 Mbps (data used: 3.3 GB ) Packet Loss: 0.0% Date: 2022-07-16 15:45:51 (JST)
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BORG BRAIN
(@borg_brain) reported
@AmazonHelp I understand the basic process: I gotta tape up this box and find a way to print off this shipping label you sent me and then lug this 50lb box down 2 flights of stairs and drive halfway across the city to find a Canada post outlet and wait in line and hopefully that’s it.
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Karl Stokes
(@KarlSto11049594) reported
@VolvoTrucks Amazon don't have many on the road in the UK as the drivers don't bother recharging them so they stop or lots just break down or have caught fire
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Charlotte the Customer Service Domme
(@thatdommebrat) reported
"Your package can still arrive Thursday, 14 July." Thanks Amazon but it's now Saturday the 16th. "Check and update the address info in Your Account to avoid this issue next time." The issue of my address being exactly the same as all my other parcels you delivered no problem?
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
@ccarter84 @evan_greer The issue isn’t the degree that Amazon vets requests. It’s the whole Amazon-is-acting-as-a-judge-and-deciding-your-legal-protections issue.
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Prathamesh Bapardekar
(@monto_ab) reported
I had a call with the amazon support regarding an order which was delivered late. I had raised 2 issues with him and the guy was talking in a really impolite & disrespectful way he also called me crazy and freeloader. Really disappointed how @amazonIN is treating their customers
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ratnesh singh
(@ratneshsingh207) reported
@AmazonHelp Sir for that also I need to login first ..so plz provide with any contact number who can solve this
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Ritik Sharma
(@_since_95_) reported
@AmazonHelp Yes I did chat with that guy, he didn't help in my issue but insulted our national language Hindi instead.
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 2.44 ms (0.18 ms jitter) Download: 2628.97 Mbps (data used: 1.3 GB ) Upload: 2777.66 Mbps (data used: 1.2 GB ) Packet Loss: 0.0% Date: 2022-07-16 14:45:33 (JST)
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Amazon Lightsail Speedtest Bot ver2.0
(@LightsailSpeed) reported
Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.75 ms (1.74 ms jitter) Download: 2153.33 Mbps (data used: 1.1 GB ) Upload: 1463.67 Mbps (data used: 2.5 GB ) Packet Loss: 0.0% Date: 2022-07-16 15:15:50 (JST)