Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Xalapa de Enríquez	Website Down	29 minutes ago
Plymouth	Sign in	3 hours ago
Philadelphia	Sign in	3 hours ago
Wilmington	Website Down	3 hours ago
Denver	Errors	6 hours ago
New York City	Website Down	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦шева (@BogShev) reported 1 minute ago

  @iFixit My favourite fix was my amazon kindle 3g broken screen and replaced battery. It still serves me well and teardown taught me a lot for my future fixes and projects.

• 
  LavaLighter (@LavLighter) reported 6 minutes ago

  @EITMonline If I want good cables I don't buy them off Amazon. They have a problem with knockoff cables.

• 
  Krishna Meena (@KrishnaMeena055) reported 9 minutes ago

  @AmazonHelp @amazon Don't buy any product, this platform customer care service are very bad no solution my problem. please anybody don't purchase products My order id.407-0646331-6066725

• 
  AndrewAssassins (@AndrewAssassins) reported 10 minutes ago

  This has Been said More than once, voice budget and Animation Budget are completly separate things, the issue Is how Amazon pushes the seasons to be yearly with very low number of people working on it, and it's budget being Lower however doesn't mean they are sharing with the VC

• 
  ライアン 六十七🇯🇵 (@Rallen6788) reported 22 minutes ago

  @ReviewsPossum Well if you invested in Amazon and your stock goes up. While the real-time salary of the people working at Amazon goes down. Then you have taken money that should be used for the workers to line your own pockets.

• 
  pranaysharma (@pranaysharma11) reported 24 minutes ago

  Hi, my Amazon order 1738689285544322 has still not been delivered and since 3 days i have been complaining still I have not received it yet. There seems to be an issue with the delivery agent. Kindly look into this matter urgently. Worst service @AmazonHelp @amazonIN @amazon

• 
  Vivek Prashar (@PrasharMode) reported 26 minutes ago

  @AmazonHelp I’ve already tried that multiple times and it’s not working. At this point, my money is stuck and I’m unable to get any real support from Amazon. This is turning into a serious issue. I need this escalated and resolved as soon as possible. The current instructions are not helping.

• 
  Legend (@picanthro) reported 27 minutes ago

  @thetomhallett The real issue is cotton towels, not all towels btw Cotton just doesn’t dry fast enough and it ends up breeding a bunch of bacteria. Grab a cheap pack of small microfiber towels on Amazon (you can get 6 for around $30). Use one per face wash each day, throw it in the hot wash, and rotate to a fresh one the next day. Works perfectly and it’s way cheaper than those fancy face towel boxes that’ll cost you $30 every 25 days.

• 
  KvO (@Kandi8907) reported 30 minutes ago

  @zombiemuffns @KasimirFreeman Or maybe people who go through all this trouble to set traps to hurt stupid kids, instead of just taking ten min to put up a ten dollar digital surveillance camera from Amazon to capture the vandalism and report it to the police shouldn't be the ones voting.

• 
  Jithuus (@jithuus_) reported 31 minutes ago

  Losing ₹10k because @SBICard_Connect's security bot is broken. Blocked my card on Amazon, verification calls auto-disconnected 3 times, and now the AC I was buying is out of stock. Is this protection or harassment? #ConsumerRights #SBICardFail @RBI @jagograhakjago

• 
  Sidhartha Singh (@kumarsidh) reported 32 minutes ago

  @AmazonHelp @amazonIN @ajassy Ruheena, shared the error with you. Could you please call me on the number which I have shared? I have been struggling for a return pickup for a long time. Please help me on priority.

• 
  TheUnknownDoktor🐙 (@TheUnknownDok) reported 32 minutes ago

  @AmazonHelp Why should I care when I get duplicate products sold by your fake sellers? Not my problem that you shipped. It's your responsibility to regulate your sellers. I will post a detailed tweet showing the shady package and the tapes used to hide the duplicity on that.

• 
  Aurora Martel (@AuroraMar1eL) reported 34 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Aami_Zone (@AmutaSivadas) reported 35 minutes ago

  @AmazonHelp . Now this. While sending email of suspicion, just say the issue. So that we can reply if there is some issue

• 
  Tomasz Onyszko (@tonyszko) reported 35 minutes ago

  Me: Hi, I bought your device, it has broken. Can I get a new one. Seller (on Amazon): Yeah, we are sorry, check this to ensure it is broken and give us serial number Me: Yeah, it is broken, here's a serial number Seller: Yeah, we are sorry but it was more than year ago so we can give you back 39% Me: We are in Europe, so here are my customer rights. Seller: OK, here's full amount refunded.. EU has its downsides but also its upside sometimes.

• 
  Rohini (@rohin95453) reported 37 minutes ago

  @AmazonHelp I tried the link but got only generic replies—no real details or resolution. This isn’t how such issues should be handled. Please escalate and provide a clear update.

• 
  Ranger (@RangerWolfen) reported 39 minutes ago

  @Midimistro Properly aimed headlights solve 90% of these issues. A lot of modern drop in amazon LED'S are also designed improperly and are technically illegal for road use

• 
  Vaibhav Agarwal (@vaibhava365) reported 42 minutes ago

  Ordered a bike light from @Amazon, received a defective product. When I tried to return it, I was denied due to KYC issues. Customer care says they can’t resend the KYC link, and I’m stuck in a loop with no solution. This is unacceptable. @AmazonHelp #ConsumerRights

• 
  Supply Chain Analytics (@SCMTT_LAB) reported 43 minutes ago

  @expressupdates Tony Paul, you get much of this wrong. This is not your forte. Pretending that the media is not to blame for Mis/disinformation is ignoring the problem. Sears died a long time ago and had nothing to do with technology. The Tech that built Amazon (Scalable/Optimized SCM) is new.

• 
  King 𓅃 (@KinglyKingKing0) reported 43 minutes ago

  @foofalaff @VimmsLair It would be like if Netflix got hacked for 3 weeks or Amazon and you couldn't use them and they couldn't fix it

• 
  Adrian Reid (@extradryingtime) reported 46 minutes ago

  @yourvoiz_org Not chopping the Amazon down would also be a way of protecting it

• 
  pvganesh (@pvganesh10) reported 47 minutes ago

  @AmazonHelp Rather than dumb chats with ignorant executives can I get a call back from your customer support to make them better understand the issue ?

• 
  pvganesh (@pvganesh10) reported 48 minutes ago

  @AmazonHelp Pathetic is the least I can say about this “support” — forced into useless chat loops, executives don’t understand the issue, requests for callbacks ignored, and tickets closed abruptly. Feels like the only intent is to close cases, not resolve them. Absolutely disappointing.

• 
  EisyGlobal (@GoEisy) reported 48 minutes ago

  📦 Want to pay for Amazon Prime without card issues? Use Eisy Virtual Dollar Card 👇 💳 Pay in USD ⚡ Instant setup ❌ No declined transactions 🔒 Secure global payments Stream, shop, enjoy — without stress. 🚀

• 
  Sarah B Devotion 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DevotionSarah) reported 49 minutes ago

  @GeorgiaMaeCole1 What's your issue with it? Are you a wanted criminal? If not then you've got nothing to worry about. You're being tracked every day, cctv, self scanners, social media holidays abroad, Amazon etc

• 
  geekopedia (@geekopediax) reported 53 minutes ago

  Nvidia's forward P/E is 35x on earnings that assume datacenter capex doesn't slow. Microsoft, Google, and Amazon just quietly trimmed 2026 capex guidance. the assumption holding that multiple is cracking at the edges.

• 
  Ketan thakur (@ketan15538017) reported 55 minutes ago

  @AmazonHelp I am not satisfied with the way Amazon is handling this issue. A simple solution of contacting the delivery agent is taking 4 days to resolve it Never experienced this issue with Swiggy, Blinkit or Zepto But Amazon now has disappointed me and lost my trust

• 
  gg🍫 (@_XXXVIII_) reported 55 minutes ago

  Hopefully they don’t close Amazon down yall make it bad for the people that actually need their job

• 
  Rahul (@rahul_1700) reported 56 minutes ago

  @khuchrep @Ishansh62900996 Didn't BJP bhakts supported violence against Congress protestors at AI Summit?? What's the problem with the order u placed on Amazon?

• 
  Cezary Baginski (@cezarybaginski) reported 57 minutes ago

  Why the Economic Calculation Problem is SO important: If bureaucrats are not use quantum computers on a daily basis, they're incapable of organizing ANYTHING. (At current scale). Government CANNOT DO ANYTHING GOOD because they're TOO BIG. Amazon STRUGGLES to organize just MOVING packages between destinations. They had a science team spending YEARS to figure it out for now. Government is a LIE. Government does nothing good because it is incapable algorithmically of doing good.