Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Angoulême	Errors	3 hours ago
Stockton	Sign in	5 hours ago
Château-Thierry	Website Down	7 hours ago
Raleigh	Sign in	7 hours ago
Wilmington	Sign in	11 hours ago
Pune	Website Down	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Ta (@therobertta_) reported 2 minutes ago

  Ars Technica reported that Amazon employees are "tokenmaxxing" - padding AI usage numbers because management tracks token consumption. Most of the conversation focuses on the bad metrics. But the metrics are a symptom. The real question: why are engineers not finding enough value in the AI tools to use them voluntarily? Fix the tool, and the metric problem solves itself.

• 
  Amy Doehring (@mymatrixplug) reported 3 minutes ago

  @Aaronbuilds_ I love Amazon, but it takes 5 or 6 days to get down here. That doesn't help when you need it quick. The local Best Buy doesn't keep much in stock either.

• 
  Trademaster Academy (@TMA_MarketIntel) reported 6 minutes ago

  $TTD was a $100+ stock 18 months ago, lost ~78% on the Kokai rollout missteps + Amazon DSP competitive pressure. The non-obvious read: this isn't just a TTD setup, it's a broader adtech mean-reversion signal. If TTD bottoms here, watch $PUBM, $MGNI, $APPS, $ROKU for second-derivative bids. The whole adtech "we're permanently broken" narrative gets challenged. Risk to the setup: if Q2 guidance disappoints again (Kokai conversion slow, Amazon DSP wins material new client), $22 doesn't hold and the divergence fails. Stop discipline is the trade.

• 
  Shivu1336 (@shivu1336) reported 7 minutes ago

  @amazon @TCL_Global @tcl_india now what i do just because of your installation pending my return window over now your team doesn't have any response I want either this to refund or installation And behaviour issue action on the installation person who forcefully cancelled this

• 
  MikeTheGambler (@MikeTheGambler_) reported 8 minutes ago

  Do you know about $BTC and the Silk Road story? Silk Road was an early darkweb marketplace that ran on Bitcoin when almost nobody took $BTC seriously. It was like an underground Amazon, but everything was paid in Bitcoin because normal banking couldn’t touch it. When authorities shut it down, they didn’t just close a website, they seized massive amounts of $BTC from wallets tied to it. Funniest part is that those coins didn’t disappear, they were moved into government-controlled addresses. And that’s where it gets interesting. For years, the U.S. government quietly held some of the biggest $BTC wallets in existence. Then, instead of holding and profiting largely from the $BTC pump, they started auctioning it off in batches to private buyers. Some of those early auction buyers later watched their $BTC multiply in value many times over. Fun Fact: Some could be the whales we see today.

• 
  Ahmed (@_ahmed_37) reported 14 minutes ago

  @AmazonHelp I need help to fix my account issue. I've never returned any product from Amazon still my account got restricted and I'm unable to place order. I've sent mail but not received any proper reply from team.

• 
  gold 🏳️‍⚧️ (@goober59914) reported 18 minutes ago

  @jusdcanneberge @GloomyWaifuWu we shouldnt chop down the amazon at all we shouldnt even be near it

• 
  dr. rupa deb (@debrupa85) reported 20 minutes ago

  @amazon how to escalate issues not solved by customer care executive??

• 
  Saeed Al Mansoori (@s_Al_Mansoori) reported 27 minutes ago

  @AmazonAE Hi Amazon UAE, please DM me. I have a complaint regarding a delayed order and an issue caused by the driver. I need urgent assistance.

• 
  Marshall Wright (@MarshallWr25277) reported 29 minutes ago

  @Cassiestonemilf The problem there are most of those Amazon drivers are foreigners

• 
  PikaMike (@PiiiikaMike) reported 32 minutes ago

  @toley1986 @Sneaky_Steals To the lowest price on Amazon history and also ask for Amazon credit for the trouble. They are very giving. Can’t hurt to try if you bought it. You can still return it

• 
  diamondeye (@diamondeye) reported 34 minutes ago

  @AmazonHelp look at how stupid this **** is. the problem is not that i didnt check my spam mail. the problem is that Amazon ****** up and Amazon wont fix their mistake. thats it. but instead you gotta write out pathetic IT instructions to make the customer think they did something wrong

• 
  आ गया तूफान। (@jeeten000027) reported 34 minutes ago

  I faced an issue with my Amazon order delivery today. The delivery agent contacted us, and we clearly informed him about the exact delivery location. However, the package was never delivered.

• 
  AI..AND METAVERCE.. (@bad_sin90451) reported 35 minutes ago

  @AWSSupport @imTkorde I do not trust you. What exactly is your “special unit”? Is it some kind of global intelligence agency? Why are the server company and Amazon not kept separate? You want my case number? Go ask Jeff Bezos and Andy Jassy. Ask your special unit as well.

• 
  Dipak Jain (@DJdipak04) reported 38 minutes ago

  @AmazonHelp There is no help at that as they are giving the same bullshit anwers. No solution when trying to add more they are just saying apart from this tell me how can I help you? You're not helping me what I am suffering and they are supposing that I have more other problems

• 
  RyeG (@ryetheguyHH) reported 38 minutes ago

  @catgirlprostate Around 1250 packages an hour is slow as **** anyway. This is a position at Amazon and if you aren't making a minimum rate of 1500, you can get in trouble. I see people get upwards of 2500/hr.

• 
  Ms.Pretty N Paid (@_saydream) reported 38 minutes ago

  @AmazonHelp Your help page isn’t working. I’ve been using the same card and account for years. The problem is on your end.

• 
  trixie is missing halsey 🦋 (@bedchemdiaries) reported 39 minutes ago

  i need everyone who has amazon prime to go watch deadloch right now because if they cancel this show ill burn everything down

• 
  Robert Baker (@Rbaker923456) reported 42 minutes ago

  @RepNancyMace Grok: Yes, tech companies (like Google, Microsoft, Amazon, Meta, etc.) do directly pay for the massive amounts of electricity their data centers actually consume—they buy power from the utility (or through long-term contracts) and cover the kilowatt-hours (kWh) used to run servers, cooling systems, and everything else. However, the electricity bills for everyone else (residential customers and small businesses) are still rising in many places because of two main hidden costs that aren’t fully covered by the data centers themselves: 1. Huge grid infrastructure upgrades (the real driver of rate hikes) Data centers don’t just plug into the existing power lines like a big factory might. A single hyperscale AI data center can demand as much electricity as tens or hundreds of thousands of homes, often requiring: •New high-voltage transmission lines •Substations and transformers •Upgrades to the distribution network Utilities (which are often regulated monopolies) have a legal “obligation to serve” any customer in their territory that requests power. They must build this stuff in advance to keep the grid reliable. These are enormous upfront capital costs—billions of dollars in some cases. Under the traditional utility business model (approved by state regulators/public utility commissions), these costs are spread across all ratepayers via higher monthly bills. Residential customers end up subsidizing a big chunk of the infrastructure even if their own electricity use hasn’t increased. Real-world examples: •In Virginia (“Data Center Alley”), Dominion Energy has said residential customers will pay roughly half the cost of new power plants and grid upgrades for data centers—despite residential demand being flat. Average bills are projected to more than double over 15 years, largely due to data centers.210 •Similar stories in parts of the PJM grid (covering 13 states including VA, MD, OH, etc.), where data-center-driven demand has led to rate increase requests totaling tens of billions. 2. Wholesale market price spikes from surging demand Even the energy itself (not just the wires) gets more expensive when demand surges faster than new power plants can come online: •Data centers have driven wholesale electricity prices up dramatically in some regions (as much as 267% higher near data center clusters over the past five years). •Utilities pass these higher “locational marginal prices” (LMP) on to customers in their rates. Data centers sometimes negotiate special lower rates or incentives to locate in an area, which can shift even more of the burden onto everyone else.8 Why this is happening now (and why South Carolina is acting) The AI boom has accelerated data center growth far beyond what grids were planned for. Utilities requested double the rate hikes in early 2025 compared to 2024 to cover it. This is exactly the issue Rep. Nancy Mace highlighted in her moratorium proposal: without new rules, South Carolina families and small businesses would subsidize Big Tech’s power needs through higher bills. ********* (Florida already passed similar requirements forcing data centers to cover their full infrastructure costs with zero cost-shifting to residents.) ********* Some states (like Ohio and Virginia recently) are starting to create separate rate classes or rules so data centers pay more of their own grid upgrade costs upfront. Tech companies have also made voluntary pledges to “pay their fair share,” but regulators ultimately decide how costs get allocated. Bottom line: Tech companies pay for the power they use, but the system-wide costs of getting that power to them reliably (new wires, plants, etc.) have historically been socialized to all customers. That’s why bills are rising even though the data centers are paying their electric meters. The moratorium and similar policies aim to change that so residents don’t foot the bill for private infrastructure.

• 
  Jatin Chavda (@jatinchavda71) reported 45 minutes ago

  @AmazonHelp @amazonIN @amazon #amazon do a huge scam with its customers , i recently purchased Lenovo laptop and it's warranty shows only 8 months left. Also amazon didn't note down seriel number in invoice. What scam are you doing with your customer ? Can u explain?

• 
  Chhavi (@bluee_panther) reported 46 minutes ago

  my laptop charger was having some issues HP adaptor MRP ₹1500 HP Showroom ₹1300 HP online website ₹980 Amazon ₹699 Bought from Amazon Now ₹699, got ₹150 cash back and delivered in 7 minutes.

• 
  Anna writes (@anna_writes0) reported 47 minutes ago

  One thing many KDP beginners don’t realize Your backend keywords quietly affect how Amazon understands and positions your book. It’s not about stuffing random words inside the backend. It’s about helping Amazon connect your book to the RIGHT searches and audience. Sometimes, a book doesn’t fail because the content is bad… it fails because the positioning is weak. I recently broke this down deeper while putting together part of my starter kit because backend keyword strategy matters more than most beginners think.

• 
  𝚃𝚑𝚎 𝚁𝚎𝚍 𝚃𝚒𝚍𝚎 (@Redtid3) reported 48 minutes ago

  "Very well, I'll shut up. Though with your stature, I'm gonna say you last four minutes while being Amazon pressed." He said casually as he decided to sit down next to her, resting his elbow on the table and letting his jaw rest against his fist.

• 
  Xad Phrone (@XPhrone) reported 49 minutes ago

  @ThurberArtemis @AncapAir @amazon I only make like, an annual Amazon order, so it doesn't bother me so much. One time the idiot driver got stuck in my lawn during the rainy season and Amazon gave me like $1500 to fix it, no hassle. So I kinda like the ****** drivers.

• 
  Izzy Perry (@Sakurahtf_55) reported 50 minutes ago

  @twiinzroxxi @SeeingMount Yes the full sized ones are 40$ . Idk why these photos show the small ones. (Amazon has the same issue recently)

• 
  Pranay (@PranayCC) reported 51 minutes ago

  Issue was correct..! Zepto called and mentioned the same.. Denomination are incorrect and they have requested new from Amazon.. But this call was from a personal number..🤔 I am curious, even if they send new denomination cards. What would happen to these..will they be passed to other customer scratched? Or issuer will convert them to e-gift card? However, I don't know this negligence is from delivery guy or store manager or zepto itself.. Never buying these on zepto again.. customer and trust lost.. Also pinela bs is looking into it.. Many are facing same issue today.. @RajFno #ccgeeks @zeptocares

• 
  Dan @ ReplacementAI (@replacementAI) reported 52 minutes ago

  Big tech companies are laying off tens of thousands of workers But there are still plenty of new job openings The new data center we just opened is hiring three janitors to clean the dust off server racks for $7.50 an hour Way better job than being a middle manager at Amazon instead of being stuck behind a desk all day, you get to walk around and marvel at the beautiful new data center

• 
  Y1ying (@yyjarsy) reported 53 minutes ago

  SpaceX is worth $1.5-2 trillion. Could IPO as early as June 12. But regular investors? Still locked out. @CathieDWood and Robinhood CFO both agree: the IPO system is broken. Amazon, Google, Facebook went public at single-digit billions. Retail got a piece. Now? Companies stay private for decades. Institutions eat the best returns. Retail buys the top. The villain: SEC's accredited investor rule. Net worth $1M or $250K income to access private markets. @ARKInvest launched ARKVX. @Robinhood launched RV1. Both open to non-accredited investors. But without rule changes, warned Wood: the next Amazon will be built and owned without you.

• 
  Tessa Archer (@scifi_tessa) reported 54 minutes ago

  Founder mode, sure. Buybacks down, AI spend up. Smart if the models deliver. But Amazon, Oracle, Microsoft all paired innovation talk with 30K+ layoffs. Pattern holds.

• 
  Jonah 📦 (@jonahhodges_) reported 57 minutes ago

  I had zero experience when I started brand direct. But I could see brands getting crushed on Amazon by resellers they didn't even know existed. I could see distributors losing control of their supply chain. I could see the entire system was broken. So I told brands I could fix it. Then I went on and learned how. Worked for free, built the proof and approached more brands with case studies. You never need to be an expert first. You just need to see the pain before the solution.