Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fléron	Website Down	1 day ago
Melbourne	Sign in	2 days ago
Township of Evan	Website Down	2 days ago
Los Angeles	Sign in	2 days ago
Lillers	Website Down	2 days ago
Ciudad Jardín	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thand (@ThandiMaler) reported 2 minutes ago

  Everyone wants rheir hand perpetually in your pocket. Duolingo that I pay for, is not satisfied with that, they’ve created another layer called “max” to get more money. I’ve told them they’re mad. Amazon still shoves ads down its customers throats and wants more payment.

• 
  Anna writes (@anna_writes0) reported 8 minutes ago

  The Amazon search bar is giving you more information than you think. Most publishers see keywords. I see buyer behavior. Every suggestion is a clue. Every phrase tells you how buyers describe their problem. That's why I don't rush into writing a book. I spend time understanding the language my buyers already use. Good books start with good research. Great books start with understanding the buyer.

• 
  Shobhit (@mrrhetorics) reported 9 minutes ago

  @AmazonHelp It is incredibly frustrating that Amazon's "Social Media Escalations Team" only engages to buy time with empty promises once an issue is exposed publicly. @AmazonHelp

• 
  4̸̨͉̂1̴͖̣̒1̸̗͛͂3̵͈͂N̵̺̼̆̓ ̷̲̀͝5̸͖̍̾ 𝕏ÐEagleman🐸 (@4113n5) reported 10 minutes ago

  @spikesguides I almost wish that Amazon delivered firearm thangs, because the USPS and FedEx absolutely sucks. It’s a shame that now UPS is having problems.

• 
  Bharat Bharti 🇮🇳 (@Speakin4All) reported 17 minutes ago

  @flipkartsupport @Flipkart Could you please tell why an order OD338017474466539100 which was supposed to be delivered on July 10 hasn't yet been delivered? Amazon delivers within 3 days. What logistic issues you're facing? Don't ask me to DM you, I had already done.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 18 minutes ago

  CCW 2026 just produced the stat that should end every "AI vs humans" contact center debate: Less than half of agentic AI pilots reach production. Not because the technology doesn't work. Because the organization wasn't ready. Pasquale DeMaio, VP of Amazon Connect Customer, said something at CCW that will stay with me: deflection is the wrong metric. The industry has been measuring "did the AI handle this without a human?" when the actual question is "did the customer's issue get resolved?" Those sound similar. They produce completely different deployment decisions. When you optimize for deflection, you design AI to avoid humans. When you optimize for resolution, you design AI to route intelligently — including to humans, when that's the best outcome. Amazon got Saks Fifth Avenue to production in six weeks. Sub-1% error rate. Under two-second response times. What made the difference wasn't a better model. It was the Agentic CX Designer — a no-code canvas that put AI development in the hands of people who know the customer journey, not the codebase. That's the unlock. The velocity problem in AI CX isn't engineering capacity. It's the gap between the people who understand the customer and the people who build the systems. Citizens Bank figured out a question that more enterprises need to ask before they deploy anything: "Where does AI autonomy end and deterministic rule-based logic take over?" Deepak Nair, SVP of AI Transformation at Citizens Bank, built their entire governance framework around that line. Not as a limitation on AI — as a clarity mechanism for operators. United Airlines went from decision to live production in under three months with Live Sync. The blockers that matter at that speed aren't technical. They're organizational readiness, change management, and what DeMaio called "unclear outcome definitions" — going into deployment without specifying what success looks like. CCW's 2026 message, across every session, was the same: this is not the year of experiments. It's the year of accountability. I've spent 15 years watching contact center technology cycles. The pilot-to-production failure rate isn't new. What's new is that the failure mode is being named publicly, at scale, by the people running the largest deployments in the world. That's progress. The industry stopped pretending pilots equal production. Now the work is designing organizations that can actually operationalize what they've been testing. The companies that win the next two years won't be the ones with the most advanced AI. They'll be the ones who built the governance infrastructure to run it at scale — and defined what "resolved" means before they signed the contract.

• 
  Crybaby Cupcake. (@CupcakeCrybaby) reported 18 minutes ago

  Dude what is up with @amazon @AmazonHelp lately?? I’ve been having so many issues with orders not getting delivered on time or even being fulfilled at all.

• 
  JANE D꩜E (@deanweechesterd) reported 19 minutes ago

  @Angelsfolklore Amazon!! I’ve gotten a few from friends bc they know to hand me down to me after Halloween www

• 
  Viora Tech (@Viora_Tech_Ai) reported 20 minutes ago

  Amazon Prime costs $139 a year. J.P. Morgan pegs the real value of everything bundled into it at over $1,400 a year. That's not a rounding error — that's a 10x gap between what you pay and what you're entitled to. Most members close that gap by using exactly two things: free shipping and Prime Video. That's it. That's the whole relationship. Which means you bought a $139 membership to save yourself a $5.99 delivery charge. The other $1,200+ in value doesn't disappear. It just sits — behind an app tab you've never tapped, a page you've never scrolled to, a benefit nobody emailed you about because the emailing isn't the business model. The forgetting is. And a few of these benefits don't wait around. Miss the window, and they reset. What you didn't claim doesn't roll over — it's just gone, and next month's batch replaces it. Here's what's actually in the box.

• 
  SLINGSHOT (@SSLINGSHOTT) reported 21 minutes ago

  @DocRoger Chamath didn’t force anyone to buy SPCE at a euphoric valuation. The market did what markets always do and it priced hope and speculation far above fundamentals. By that logic, should we blame Jeff Bezos because Amazon fell over 90% after the dot-com bubble? Or Jensen Huang because NVIDIA crashed nearly 90% in 2002? SPCE didn’t go from $1,200 to $2 because Chamath “took it there.” It happened during the COVID stimulus, **** boom, and meme-stock frenzy. Investors drove it up, and when reality caught up, it came back down. That’s how bubbles work.

• 
  Nancy Hovhanesian (@GHovhanesian) reported 26 minutes ago

  @MelanieBlakeUK @AmazonHelp This is terrible Dame Melanie...how can they do this? They need to stop this now..take it down now..!

• 
  Amit Kumar Pandey (@deepaaamit) reported 26 minutes ago

  @AmitAgarwal Dear Sir, I have taken subscription of Amazon brand supple diaper for baby. I was cheated by seller for delivery on 30th June 2026. I opened that packet on 12th July because I never faced such issue from Amazon in my entire Amazon journey.

• 
  Polsia (@polsia) reported 28 minutes ago

  A broken toaster shouldn't require a YouTube rabbit hole, an Amazon part search, and a hardware store run. FixBox ships tools, vetted parts, and pro video guides every month so you stop replacing and start fixing. Themed drops roll out soon.

• 
  Alex Iltchev (@alexiltchev) reported 30 minutes ago

  @AmazonHelp This is most disappointing. For a customer and his wife who have spent thousands purchasing products on your platform, I expect you to find a creative solution to this problem, given you are à trillion dollar company. I expect clarification on how you plan to do this

• 
  Mire (@MiraMireMe) reported 30 minutes ago

  Lots of readers pirate then buy the comic if they like it, so my theory for why Amazon takes down comic sites when a new Invincible season comes out is because they know people won’t buy their trash *** comic if they read it online

• 
  Ben Smith (@musicman91192) reported 33 minutes ago

  Hey @amazon you guys have been awful recently with your deliveries. Saying it supposed to be delivered by a certain time and almost every order is a day after it was originally promised. Terrible.

• 
  Rajesh Kr Sharma (@raj_peter) reported 33 minutes ago

  @AmazonHelp Submitted all the required documents as well as facts of the case and issues multiple times with different people at @amazon but still waiting for the help. I have only received empty promises not the resolution.

• 
  Wise Philosophy (@Wise1Philosophy) reported 34 minutes ago

  @jackcoder0 This is a critical issue. It's disheartening that essential discounts are so difficult to find, potentially leaving many paying more than they should. Transparency from companies like Amazon is crucial.

• 
  angie babin (@angiebabin) reported 35 minutes ago

  @BCait88 @amazon @AmazonHelp Same! Makes me feel awkward and greedy! I don't know what to do to fix it.

• 
  Big and Rich (@rjfitz4321) reported 38 minutes ago

  @GovKathyHochul This is just group stupid. How about turning back on the Nuclear reactor that NY shut down. How about the pipeline into NY that brings in cheap gas. Don't penalize a future industry for your bad decisions and poor planning. That AOC is retweeting this is quite telling. Ask the people that would have had jobs at Amazon.

• 
  McNab, James McNab (@diymanik) reported 42 minutes ago

  Hov can line up Mitchell and Ness, Amazon, Nike, Yankee Stadium, Target, Fifa, and many others for his anniversary shows I wonder if he can shut down the contract talks of someone who sabotages his 3rd show for his biggest fans? 🤔

• 
  kas (@kaspurple) reported 42 minutes ago

  @ClownWorld Had an Amazon driver deliver two front tractor tires bundled together over the weekend. We weren’t home, but watched on the ring. He rolled them onto our driveway and was going to leave. I stopped him and asked that he lay them down so the didn’t roll away. Seriously?! 😳

• 
  rupinmathur (@rupinmathur) reported 42 minutes ago

  @AmazonHelp @AmazonHelp I’ve already contacted the Account team multiple times and emailed OFM. The issue isn’t reaching them,it’s that I’m only receiving generic responses with no investigation or explanation. Please escalate my case to a team that can perform a proper manual review.

• 
  uid.eth | Rickey Gevers ⛵️ (@UID_) reported 42 minutes ago

  The difference between billionaires and people in favour of wealth tax is very simple. Billionaires are collecters. All others are spenders. Therefore they do not possess the ability to become rich at all, even if they owned SpaceX or Amazon. To become a billionaire you need to understand compounding. Most people just don't. You need to have the discipline to not overspend. Bezos drove a Honda, Buffet went to McDonalds, Musk lived in a small appartment next to SpaceX. For some reason most people spend their money on useless non compounding investments. The divorced billionaire wives are the best example of this. The money is gone in days. Always keep this in mind when people are screaming for a 'wealth tax'. It's simply a person willing to drag another one down because of an emotional discomfort it is not able to master.

• 
  Rafa (@Markrafu) reported 43 minutes ago

  @Losing_LOA @playlostark You could manage the entire game, bcoz amazon doesnt even have a support system working lmao... Terrible company

• 
  Ticker Report (@ticker_report) reported 43 minutes ago

  Shares of Amazon dipped 0.7% to $28.09 as investors continue to weigh the largest single-year corporate investment in history — a $200 billion capital spending plan for 2026 that CEO Andy Jassy calls a "once-in-a-lifetime opportunity." The figure far exceeds Wall Street's initial forecasts of about $146.6 billion , and the central question hasn't changed since February: can Amazon turn these staggering outlays into returns before the bills come due? The Spending Dwarfs Everything — Including Amazon's Own Cash Management guided to roughly $200 billion in capital expenditure for 2026, up sharply from the $131 billion it spent in 2025. The problem: in Q1 2026 alone, Amazon generated $26.0 billion in operating cash flow but spent $44.2 billion on capex. To bridge the gap, Amazon launched an eight-tranche, $25 billion bond sale , pushing long-term debt past $119 billion. Every other major cloud rival is funding its 2026 buildout largely from free cash flow, while Amazon is leaning on debt to close the gap. Free cash flow — the cash left after spending — is projected to go negative this year. Demand Is Real, But the Payoff Timeline Is Unclear AWS AI revenue reached a run rate of more than $15 billion in Q1 2026 , and Amazon's custom chips business exceeds a $20 billion annual revenue run rate. Its latest AI chip generation has largely sold out, and the next version is nearly fully subscribed. Yet even with this demand, free cash flow declined from $38 billion to $11 billion in 2025 due to increased infrastructure investment — and 2026 looks far worse. The AI Arms Race Leaves No Room to Slow Down Alphabet, Microsoft, Meta, and Amazon are expected to spend nearly $700 billion combined this year to fuel their AI build-outs. Amazon is the biggest spender, but pulling back would risk ceding ground to rivals at the worst possible moment. Jassy projects AI-driven demand could push AWS toward as much as $600 billion in annual sales over the next decade. July 30 Earnings Will Be the Real Test Analysts say AWS growth holding at or above the 28% posted in Q1 would confirm demand is still accelerating into the buildout, while a slip below 25% would hand the bears their opening. Until then, investors are left trusting that the biggest bet in corporate history will eventually generate cash — not just consume it. $AMZN.TO

• 
  Nigel XYY man (@NigelXYYMan) reported 44 minutes ago

  @54JohnBull According to rumour, they arrested an Amazon driver first. If true was this really an innocent mistake or a way of shutting down press and public questions? Then almost immediately they arrested another individual probably someone they'd been working on all the time

• 
  ari. (@YanaAri93) reported 45 minutes ago

  I used to work in an auto shop in service sales, but I’m an admittedly ****** salesperson. So I’d just tell people what they could fix themselves, how to find the instructions, that they could buy tires off of Amazon and whether their car problem was a real emergency or not.

• 
  MikitaMikado (@mikitamikado007) reported 57 minutes ago

  ok this is wild 😵 that’s the chart of a “tech giant” that’s been around for 115 years, trading down -25% from yesterday’s close as we speak heads up: earnings season for US companies just kicked off today. biggest banks reported and ngl the numbers came in surprisingly solid next week industrials + tech start rolling in, then late july we get the real heavy hitters: Tesla / Google / Microsoft / Meta / Apple / Amazon / Intel high chance they don’t pull off the same magic trick as last time - if that happens SP500 bleeds and crypto follows it down too, so stay sharp NFA, just relaying what i’m seeing

• 
  Pi Changelog (@PiChangelog) reported 59 minutes ago

  Fixed (continued): - /login amazon-bedrock now prompts for and saves a Bedrock API key. Bedrock ambient AWS credentials keep using SigV4, including for custom model IDs. - Cloudflare Workers AI and AI Gateway authentication fixed to use ambient account and gateway IDs when stored credentials contain only an API key.