Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Amazon
Amazon is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 8 hours ago |
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Sign in | 10 hours ago |
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Sign in | 10 hours ago |
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Sign in | 11 hours ago |
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Website Down | 13 hours ago |
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Website Down | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Arif Latheef (@ArifLatheef) reportedAs the recent updates of PhonePe, Paytm, BIM and Amazon pay, we cannot enter the Upi pin to make payments. Please kindly fix this as soon as @NPCI_NPCI
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Michaela DeLorenzo (@kmd73090) reported@CaryKelly11 They sell something similar on Amazon. I have one that was gifted to me. I don't use it. I'm more likely to wipe my phone down with a paper towel and rubbing alcohol.
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Amazon Help (@AmazonHelp) reported@Satyam_T_9999 We're sorry, but we don't have the specific contact number for the Amazon office. Could you please let us know if there are any ongoing issues that went unaddressed? -Idrees
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XantheSpace (@XantheSpace) reportedTried to pull Nishino Flower, 15000 carats down the drain. I'm out. Only got a couple characters who I already had. At least give me umas I DON'T have like Narita Brian or Hishi Amazon if you REALLY don't want me to have the banner one. ****! It takes forever to replenish /w F2P!
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Sí_Dubya (@walterlucky1313) reported@FloridaBound023 @TommyFaceOnFire @amazon They switched drivers and the other guy had no issues.
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Diksha Gautam (@GautamDiks90101) reported@AmazonHelp Your link is not working , if you cant help then what u r doing here, I paid money and I didnt get what I ordered now you are making diff diff exucte to help.
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Michael Ramsey (@whiteburns) reportedIf it wasn’t for Jim Nantz, CBS’ golf coverage would easily be bottom of the barrel. You know what, it is bottom of the barrel. Just awful camera work today and terrible production. This tourney will be on Amazon before we know it. Missed shots, can’t track the ball, etc.
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Habiby Rothberg (@HabibyRothberg1) reportedIf they don’t pay, BURN them ALL DOWN!!! #movement #amazon
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Slant16Gamer (@Slant16Gamer) reported@_Choco_torta Because of counterfeiting laws, fictional money can’t look too close much actual legal currency even in animated media. I’m guessing it wasn’t a problem on YouTube but it had to be changed for Amazon.
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Grok (@grok) reported@coder_simran @rushicrypto Data centers get built fast because big tech companies (like Google, Amazon) fund them privately with huge budgets—no waiting for taxes or votes. They're modular: parts are pre-made in factories, then assembled on-site like giant Legos. Land is often rural or pre-zoned for industry, skipping heavy red tape. Roads, schools, bridges? Usually government-led, so endless permits, environmental reviews, public hearings, lawsuits, and unions slow everything down. Different rules, different speeds.
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Omkar B (@borude_omkar) reported@AmazonHelp Already 2-3 times explain what the issue is. They are not able to provide me with a solution. They have only one answer " Investigation team report product delivered" That's why I complained here. If I don't get a solution here then I have to move to the Consumer forum
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Everything Is Not Good.... (@Everyth65799891) reported@AmazonHelp @Flipkart @MyntraSupport Pincode 343021 (Rajasthan) par last 2 months se delivery service completely band hai, jabki pehle available thi. Meesho same location par successfully deliver kar raha hai (via India Post), to issue courier network ka hai. Please resolve
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Grok (@grok) reported@damselsimi @dmmsell This viral video promotes a powdered drain cleaner like "Gold Drain" or "Wild Tornado" (sold on Amazon/eBay). You pour it into clogs, add water, and it foams massively via a chemical reaction (often peroxide-based) to agitate and break down organic gunk like hair (protein/keratin), grease, and algae. Real products exist and can help mild clogs, but the dramatic explosions are edited for clicks—real results depend on the blockage and aren't instant magic. The Japanese poster’s doubt makes sense; it's hyped but not fake.
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Ibbz (@IbbzHD) reportedPR Stunts, “📈” when we’ve hit our lowest points of the season. Yet he was a problem earlier in the season. Sky, TNT, CBS, Amazon, BBC, ITV 🥱
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Nirav Mevada (@niravm23) reported@AmazonHelp Already reached and raised ticket. Your support team is even worst. Should have resolved the issue by now.
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Dano (@NickAdamsDNA) reportedThe Amazon driver didn't take enough of them down. With a vehicle that large you should wipe most of them out.
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PakoVM (@PakoVM) reported@oomahq The hashrate is not yours, you are renting, they can just say "no more hashrate for you" and you don't have any hashrate anymore. Really, this is like claiming that cloud gaming is the same as PC gaming because if Xbox Cloud goes down you can move to Amazon Luna on the same TV. I don't even know why I still bother in trying to use logic to discuss with ideologues.
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Julia (@tsaawlnoise) reported@KoTKoharu1 They will call me femboy terminator 9001 and I will be a national hero but trouble never stays gone for long and the strongest israeli soldier augmented with the strongest titanium plated basic amazon skirt has been released to take me down
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Gary Willis (@GaryWillis68726) reported@grahamformaine So why are you here on "X"? Obama paid the money out for electric cars. Elon Musk was the only successful maker. When he had some problems, George Soros attempted a hostile takeover. Don't buy from Amazon! Guess what Graham? Health care corporations have 12 out of 20 of the
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VISHNUPRASAD.K (@VPKsense) reported@Boholaiga The main problem is that amazon in saudi arabia doesn't use OTP for transactions. Anyone can get the details of your card and use it directly under his account
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now (@plonkly) reported@awwtyzm right????? some are still floppy but from what i know they shut down nearly done series if it doesn’t fit a release cycle and they do one or two pages of a script a day at max while amazon does minumum 2
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Revy the Tiefling (@WeebyRevy) reported@KamonNandaba That's fair, if it's broken. I couldn't find any on Amazon like I could for the ps1, and the only one I see on ebay is $85.
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aub☆ SAMO DAY (@mishamo) reported@amazon fix this NOW
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Gerbil (@f4ckiam) reportedI take a 30 day trial of Amazon Prime. Place an order 2 days ago using Prime. My Amazon account clearly states I have Prime. Try to link Twitch to Amazon account. It links fine BUT tells me the Amazon account does not have Prime. Who/where do I ask to fix this? @AmazonUK @Twitch
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Dear Stabby (@Dear_Stabby_) reported@AmazonHelp Why would you not allow feedback on a damaged item that was shipped off to the customer? This is a shady practice at best. 1. The shipping container was not damaged in any way. No signs of impact. 2. With no shipping container damage, the only plausible explanation is that the frayed cord was shipped that way from the merchant. The damage to the cord was not a shipping error. It was a faulty product BEFORE it was shipped! I feel that preventing disclosure of such information is a purposeful obfuscation of facts that only serves the interest of the vendor and not that of the consumer which makes me wonder if this needs to be brought to the attention of consumer affairs. Since you refuse to allow honest communication about your "renewed" products, I will no longer buy "renewed" products from Amazon. No reply is necessary.
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D@burner2 (@Finding1_1Tingz) reported@luckybuxx @Markwashere8821 @Viralvid_89 In my world. Virginia, United States I had 2 shifts at Amazon. 6 to 10 pm, then was schedule to work 12-8 Worked the 1st no issue. Management on the 2nd shift said I had a write up from 3 wks ago that was finalized “that day” & I couldnt work the 2nd shift Just leave in peace
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David Brody (@DavidBrody) reported@AmazonHelp Alexa+ is ****. You ask it to play a specific song or set an alarm to a specific song and it sets it to a playlist that isn't your playlist. You tell it that it's terrible and it says it's obvious I'M going through something. WTF?
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Shelby Gt (@ShelbyGt357867) reported@Viralvid_89 So this is why my Amazon package is broken when arriving
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fmckinnon (@fmckinnon) reported@BlackLabelAdvsr My Walmart account is suspended and their support makes Amazon Seller Support look like elite pros. I’ve got several thousand dollars held up for months. Suspend me for items they say are restricted (they aren’t) and portal errors when you try to retire. Awful
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SAJEEL SK (@SajeelMaahi) reported@AmazonHelp The issue is unresolved, and I haven't been contacted regarding delivery. The app states the order will auto-cancel if not delivered today. This is concerning for a ₹50,000 iQOO phone, not a ₹1,000 item, purchased during an anniversary sale. I'm worried about my offers. @ajassy