Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Amazon
Amazon is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 4 hours ago |
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Sign in | 9 hours ago |
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Website Down | 12 hours ago |
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Errors | 1 day ago |
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Sign in | 1 day ago |
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Errors | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Ankit choudhary (@ankitkhardia) reported@theskindoctor13 Why waste energy on IT cells or info warfare? BJP should start listening to real issues. Their biggest mistake is staying silent until a small fire turns into an Amazon forest fire. By then, no PR can save the narrative.
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Zeo (@zeo_ex) reportedFix 1: She checks for the "frequently returned item" badge before anything else. Amazon now flags listings that get returned at a noticeably higher rate than comparable products, with a badge that tells shoppers to check the details and reviews more carefully before buying. It shows up even on products with a solid star rating, because a high return rate often has nothing to do with the average review — it's driven by sizing issues, inaccurate photos, or a batch of units with a real defect that reviewers haven't caught up to yet. She said most people never scroll far enough to see it, because it sits below the main product images and bullet points, not above them.
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SupplyNinja Deals · Discounts, Drops & Sale Alerts (@SupplyNinja) reportedIs anyone else having trouble getting Amazon promo codes to work lately? They’re still showing for me, but sometimes I have to enter the code twice or add the item to my regular cart instead of using Buy Now. Try removing the item, clicking the link again, and switching between the Amazon app and browser. Let me know what works for you so we can help each other!
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Trystan (@lurkingtrys) reported@AmazonHelp I’d like to add that refusing to refund a customer who’s clearly 100% dissatisfied with a product is awful customer service. Especially in this situation where it appears to be a unique issue, no one wants to meet half way. I’m in awe.
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Boycie (@No_Reetards) reported@DavidRi24396416 Royal Snail are about the best. Bit slow now, but the rest are just employing sketchy looking foreign men who dump parcels outside without ringing the doorbell in many cases. Amazon is even worse.
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Connor (@buzurke) reportedHow does $NBIS become the next hyper scaler ? 1. First they need to become the go to AI cloud. Which we all know. 2. Many hyper scalers have multiple huge revenue streams like Amazon which has AWS and Amazon itself. Nebius would need to find another way to generate massive amounts of revenue. •> I do think once the initial buildout phase is over(let’s say by 2030) that nebius starts to produce their own chips. These chips may be used internally and cut down their biggest expense of GPU’s from $NVDA . •>> Considering managements ability to grow with their customers and expand their footprint with their new AI cloud infrastructure projects. I wouldn’t be surprised if nebius starts building the whole stack for other enterprises from land to chips to cloud in which those companies now own everything themselves with the Nebius expertise.
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Thomas James (@rocky7586) reported@Zodlier @Savior_Gaming @GameReviewGuy At the retail store? Online stores like Amazon? Using the code is just like putting a disc in lol. Are y'all ok? Retail CAN put them on sale if they want. Sony also will still have competition since Steam exists and has sales without physical games being an issue.
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Jeff Bezos Stock Tracker (@BezosTracker) reportedAmazon - $AMZN. Jeff Bezos Sold. Roughly $5.7 Billion Of Amazon Stock. His Largest Sale Since Stepping Down As CEO.
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Jay Jani (@jani28007) reported@AmazonHelp Thank you for your support My issue is resolved
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Finalysis (@Finalysis20) reported@kanderisandeep On the opposite spectrum is my friend. He spends money on the best mobile in the market. We admonished him for spending on a commodity that has a life of 5-6 yrs at max. The day he explained to me, I was left thinking: " I am not buying a simple phone. I solving to problem of choosing a camera, storage, battery, brand, processor, speed & so on for the next 5-6 yrs. With budget phones it is always a compromise between something of this and I need to keep revisiting the problem every 3 yrs. Each big billion day I don't waste time on amazon/flipkart just for some deals. Neither do I fill my mental space with features of new phone across multiple brands that are launched almost every month."
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Fred Phillips (@FredWPhillips) reported@JulieCFrost My 78-year-old mother-in-law kept having her packages stolen. I let the litter box go a little longer than usual and emptied it into an Amazon box that we left on her porch. Solved the problem.
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Joshua Riley (@JoshuaRileyDev) reported@peduarte This is mad that people see the need for this, I have a little £20 desk mic from Amazon which works amazingly well, never really had any issues
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Josh Iky (@IkyJosh) reported@jay_rhymz @instablog9ja Is the election results in @Amazon server or not?
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Cal 🇬🇧🏴 (@Cal03333) reported@StokeyyG2 GAME has been **** for a while now, why get a game at full price (never goes down btw) when you can go to smyths or amazon and get it for like £10 to £15 cheaper
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Mohan Babu (@MohanBabuOffl) reportedDear @amazonIN @AmazonHelp My order was falsely marked as delivered once again, and your delivery agent lied when your customer care executive called him. He even referred to an order from 3 days ago by a different person in the same apartment, which is completely unrelated to my current purchase. This is confusing and unacceptable, as I placed my order only yesterday. What’s the point of paying for Prime if this keeps happening? Check my order history—this isn’t the first time. The issue allegedly seems to repeat with orders from the Guindy Industrial Estate !! Please investigate and resolve this. #AmazonIndia
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♧²M⁰C²C⁶♧ (@MDot_Cartier) reported@maybedanielleee Amazon controls -scheduling -which vans can be used or not -which drivers work or not -who gets hired -suspensions -pulling drivers for violations -right down to the amount of stops, order of stops, and the time given to complete routes Amazon is a rico case waiting to happen.
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₿Strategy 🟧 (@MarsSTRonaut) reportedThis chart just dropped and it’s a real warning for memory stocks. Bank of America is forecasting that free cash flow for the big AI hyperscalers turns negative next year. We’re talking Microsoft, Google, Amazon, Meta the same companies that have been buying every high-end DRAM and HBM chip available. When companies go from generating massive free cash flow to burning cash, they eventually get more careful with CapEx. That doesn’t mean AI spending dies tomorrow, but it does raise the odds that the extreme growth rates in memory demand start to slow. This is the risk a lot of people ignored while $MU and $SNDK were ripping higher. The demand is still strong right now, but the free cash flow trajectory is flashing a yellow light for 2027. Doesn’t mean crash tomorrow. It does mean the no-questions-asked buying phase may not last forever. What’s your take? NFA
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calyptr4 (@calyptr4) reportedblow up amazon bro they game me ******* napkins instead of my headphones bro and IM expected to have to return the NAPKINSSS FUCKIGN NAPKINS WHOP GIVES AF ABOUT SDOME NAPKINS to get my money back or the item resent cuz some dumb **** cant do their job and its my problem now
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Kirk Kerekes (@Cocoader) reported@Jexxie Have you had PT? My wife had debilitating pain that was diagnosed as arising from lifelong back problems. She went through a year and a half of episodic misery, X-rays, etc. Ended up fixing it by buying a cheap rebounder/mini-tramp from Amazon and bouncing on it. Literally an overnight fix. Truly amazing.
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Kachkeiss (@alpenmilch_lu) reported@christopherdosi @EU_Commission The issue is that Aliexpress is being fined but Amazon not for allowing illegal sales. I see a German VAT number so under EU law they are in the legality. The issue is not where they come from but what they sell. You missed the point and focus on their origin?
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ً (@omgsidewalks) reportedYes, a Walmart cashier, an Amazon delivery driver, or a server at KFC should be able to afford rent, groceries, and their bills on a full-time paycheck. That’s the entire purpose of having a job.
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Steve Joynt (@stevejoynt) reported@fandom_david Alright, alright, lemme tell ya somethin' about this whole "Canada's on fire, Europe's on fire, the Amazon's on fire, the rivers are dry, the cities are melting, and somehow climate change is still a debate" routine you got goin' here. You people are unbelievable. You're runnin' around like chickens with your heads cut off, screamin', "The sky is fallin'! The sky is fallin'!" Meanwhile, the sky's been fallin' for four and a half billion years, and it's still up there, laughin' at your dumb asses. "Save the planet!"Save the planet? What are these ******' people kiddin' me? The planet don't need savin'! The planet's been through worse. Ice ages, volcanoes blowin' their tops, asteroids the size of Texas turnin' dinosaurs into petroleum products for your SUV. You think your hybrid and your reusable grocery bag is gonna make a difference? The planet'll shake us off like a bad case of fleas. Pack your ****, folks—we're the ones goin' away! Look at ya: Canada burnin', Europe burnin', Amazon burnin'. Rivers dryin' up like an old man's ***** in the desert. Cities breakin' heat records—congratulations, you built giant concrete ovens and now you're shocked it's hot in 'em. Floods drownin' other places. Storms gettin' stronger. Seasons don't feel like seasons anymore. Boo-******'-hoo. And what do we do? We debate it. Like it's a sports argument in a bar. "Is it real? Is it man-made? Can we fix it?" Meanwhile, the Earth's just sittin' there, four billion years old, thinkin', "These hairless apes with their plastic straws and their carbon taxes... adorable." You environmentalists, you self-righteous, Volvo-drivin', kale-eatin' pricks—you don't give a **** about the planet. You want a clean place to live so you can feel superior postin' pictures of polar bears on Instagram. "Save the bees! Save the whales! Save the snails!" Greatest arrogance of all: save the planet!We can't even take care of ourselves! We haven't learned how to stop killin' each other over imaginary lines on a map, but sure, let's control the entire goddamn atmosphere. The climate's always changed. Always. Hotter, colder, wetter, drier. Now we got thermometers and satellites, so suddenly it's a crisis. And the solution? Give more power to the same ******** who can't keep the trains runnin' on time. Tax your farts, ban your burgers, fly private jets to climate conferences. Hypocrites! The planet is fine. The people? The people are ******. Difference! So light up a coal plant, enjoy the show, and stop pretendin' your electric car is gonna save humanity. Mother Nature's been runnin' this joint a long time. She don't need your help... and she sure as hell ain't impressed. Thank you, and good night, you magnificent bunch of doomed primates!
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Brendan (@Bdavis6060) reported@acetomato1 @Halo @XBOX Yeah, I luckily got the Black Flag one from Amazon, the problem is companies used to use pre-orders to gauge interest and how many they should make, now they make a set amount and sell out, meaning scalpers buy them and people pay them a premium. It's so silly
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MiggityMikeB (@MiggityMikeB) reported@AmazonHelp This does not help as I order from multiple vendors, I need to be able to search emails for the item name/description and get the result/link I need. This is incredibly anti-consumer if this move was done on purpose and isn't a glitch. If it was on purpose, it needs to be undone.
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Bindu Nair Nambiar🇮🇳 (@bin99) reported@AmazonHelp Well you haven't. The onus of resolving and closing the issue is on you . It's unfair to expect me to follow up . Anyways ur call
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Kevin G. Beckman (@KGBBooks) reportedI know I’m in the minority, but I actually prefer ebooks now. Part of it is because I’m almost out of bookshelf space. I like being able to just grab my Kindle instead of lugging around a thousand page paperback because I did that before ebooks existed. I can adjust the font size and brightness for my middle aged near sighted eyes. And I think it’s cool that a Kindle can hold thousands of books. I push people who are interested in my books to check out the ebook versions because it’s cheaper for them to buy and I earn more in royalties per sale with ebooks. But I do publish my ebooks as fat stack paperbacks too for those who insist. Plus even I’ll admit it’s satisfying to hold a physical object that you created. Some writers I know are reluctant to go too far down the ebook route because, “What if Amazon blacklists me and removes all my stuff?” They could but why would they? What makes you so much worse than the women who write minotaur romance novels? And you still have it saved on your computer, don’t you? The dog is Snickers by the way.
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SellerForge.ai (@SellerForgeAI) reportedThree Amazon changes are hitting margins right now, and none of them show up as a line on your sales report. The July roundup, and what each one costs you: 1. Restock limits got tighter on July 1. Sellers in the 200 to 2,000 SKU range are reporting real cuts to how much they can send in. Right before Q4, that means the SKUs you pick to send now decide what you can sell in November. Guess wrong and you stock out on your winners while slow movers eat the cap. 2. The 3.5% fuel and logistics surcharge is still riding on every fulfillment fee. It landed in April, it sits on every unit, and most sellers never repriced for it. On a thin SKU it is the difference between a keep and a loss, and it compounds across your whole catalog. 3. Q4 storage is about to jump. Peak-season storage runs far above the rest of the year, and the holiday fulfillment surcharge stacks on top from October. Every unit you overstock in September pays rent at the Q4 rate. None of these hit your revenue number. All three hit your take-home. Which one catches you first?
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Great Ovie (@InibeheEkanem) reported@Pangolinfo_API The real-time vs cached data point is huge. We ran into the same issue cross-referencing Amazon data with Google Shopping trends via @OpenWeb_Ninja and stale data completely skews the picture. Live fetches make the scoring actually actionable.
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Just Kallie (@JustKallie_) reported@amazon fix your login man. being logged in to look at orders to log in again is kinda inconvenient. 😒
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Arsenal 616 (@arsenal_616) reported@RogueCenturion The only problem I have with them is when I'm walking, podcasts just aren't loud enough for trucks passing by on the street. Otherwise I have no complaints. Music sounds better than the cheap ear buds I bought off Amazon as a backup.