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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sherman |
Sign in | |
| Seattle |
Website Down | |
| Memphis |
Sign in | |
| Dallas |
Errors | |
| Riverside |
Sign in | |
| Greensboro |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Aadil Ikram عادل اکرام आदिल एकराम 🇮🇳
(@Aadil_Ikram) reported
@AmazonHelp This link requires me to select the concerned order. But the app and website after I login shows I have not placed any order. Is there any other way?
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Madhur Bhambral
(@MBhambral) reported
@AmazonHelp If you could cancel the order why not it was cancelled in a day or two. Check my latest email Everytime is the same issue with your orders
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David
(@bonghits4jesus8) reported
@canceltaxesCA They exist and they have the same problem Amazon does. Which is that they can’t serve areas where there is no profit motive. Why does not compute with you? You pay per package at a substantially lower rate. Why can’t you understand this either?
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Sourav Nag
(@SouravOnScreen) reported
@AmazonHelp I put my jio number there. But it took friend's number which I recharged last time. It's may be a software glitch. It's not a glitch from my end or operators end. My friend's number has been recharged successfully not my number. That's my query. Too much disappointed @AmazonHelp
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max asher miller
(@maxashermiller) reported
@gabehudson I like to remind myself that it's not a him problem, it's a systems problem. If he died today, some other ******* would be there to fill the same role. If Amazon wasn't Amazoning, some other company would be.
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𝐒𝐨𝐮𝐦𝐲𝐚🇮🇳
(@Soumya401) reported
Hi @AmazonHelp I can't sign in to my account, I called the help line number for password reset,it said they sent me a link but I didn't recieved yet, please help
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Daniel Suraci
(@daniel_suraci) reported
@zachbussey Considering the bitrate is already bad for 1080p, I would be *shocked* if this is implemented, let alone implemented well. Would be a huge huge huge overhaul. The only way I see this happening is if they finally started synergizing with Amazon's server capacity (unlikely imo).
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.622ms Download: 643.31Mbps Upload: 684.4Mbps
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SG
(@sidtheterrible) reported
Hi team, requesting an urgent call regarding a product invoice issue @amazonIN @AmazonHelp
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Devin Short
(@shortorian) reported
@blogisch @kevinbaker If a major player like Amazon just adopted a standard chunk size that's close to a page of paper text and reported those I don't think there would be a problem
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Lovepreet Singh Gll
(@SinghGll) reported
@AmazonHelp Evry CS Make me fool evrytym,ur Social Media Team Mail to me and make excuse evrytym due to relevant team is working on this,pls wait 24-hours. But 21 Days crossed still ur 24 hours not complete or ur escalation team issue not resolved. 406-2602218-1297901 @AmazonHelp @amazonIN
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REENA
(@SSRJRD) reported
@AmazonHelp We have done this multiple times already, and did it again too. We have also called customer service more than 5 times over the span of 12 days, and still our issue has not been solved.
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Lovepreet Singh Gll
(@SinghGll) reported
Evry CS Make me fool evrytym,ur cs Mail to me and make excuse evrytym due to relevant team is working on this,pls wait 24-hours. But 21 Days crossed still ur 24 hours not complete or ur escalation team issue not resolved. 406-2602218-1297901 @AmazonHelp @amazonIN @JeffBezos
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Lovepreet Singh Gll
(@SinghGll) reported
Evry CS Make me fool evrytym,ur cs Mail to me and make excuse evrytym due to relevant team is working on this,pls wait 24-hours. But 21 Days crossed still ur 24 hours not complete or ur escalation team issue not resolved. 406-2602218-1297901 @AmazonHelp @amazonIN @JeffBezos
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Lovepreet Singh Gll
(@SinghGll) reported
@AmazonHelp many times response to ur mail but still issue not resolved and make excuses day by day
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Tavitayya Kondaka
(@TavitayyaKonda3) reported
@AmazonHelp Today delevery boy came and the same issue arized When I call to cc team they said that we are esclating the issue and it will resolve But they don't gave any assurence Or previous complaint conclusiions
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Dr. Mehmoodun Nisa
(@DrMNisa) reported
@AmazonHelp I tried placed call thrice a time but your so called IVRS has stupid filter level steps where customers can't reach you out to say their problem. Pls push for delivery as it is necessity of winter season for kids. And you also need to refund me ₹500 in means of compensation.
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Dinesh kumar
(@kumardinesh0521) reported
@AmazonHelp Now you guys block my voice on amazon support service. So i can’t raise the issue with you well done #AmazonIndia Now your truth comes to customer how the amazon fooling indian @AmitAgarwal @PMOIndia
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Joydeep Das
(@Joydeepdas79) reported
@AmazonHelp You don't need to provide any 'insights' here. I just want my problem to be resolved. This diacussion was under cover till certain days.. but @amazonIN agent lied everytime and took extra 2-3 days time when actual fact is that seller has moved out of marketplace.
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Raffaella ❄️
(@salmakia77) reported
@meralee727 @AmazonHelp Have you tried contacting them through customer care on the app or website? They’re usually pretty good at solving problems there. Or at least they send a quick refund if the item is lost.
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Rakshita
(@rakshu_rashi) reported
@AmazonHelp How do you expect me to write 5 day long issue over a chat Use the order number i already gave and get a callback scheduled on my number I cannot share personal details here but order number is already goven
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🦋shifa
(@not_shifak) reported
@AmazonHelp i understand you, hopefully the order will reach soon and HOPEFULLY i won't have to cancel my order since it seems you guys have issues regarding refunding going on as well. I'll let you know again if my order is not dispatched in a week.
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Allan Holder
(@allanholder1) reported
@amazon Have a major problem with ORDER # 701-5791868-5805869. The seller sent the wrong color shirt and now expects me to pay for the return shipping. I think I'll start shopping elsewhere.
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Yogesh Sahu
(@YogeshSahu9618) reported
@AmazonHelp No one is able to listen that you placed a wrong order what wrong with u guys are you here to make customers easy to buy service or making us trouble in each shopping point @amazonIN
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Rakshita
(@rakshu_rashi) reported
@amazonIN @amazonIN facing issues with my order 407-5654490-4863562 and Amazon India customer support is not helpful, they are providing wrong information on daily basis and my momey is stuck even after being a prime member. Please help asap
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Megan
(@Meiyubense) reported
@LiviamCapital What made him great is his business vision and execution, not what he is doing after stepping down from the CEO. People should tag Amazon with Jeff bezo anymore.
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Sourav Nag
(@SouravOnScreen) reported
@amazonpay today at 10:30 i paid for my jio balance it showed that amazon pay deducted the balance from my account but jio is showing that recharge is not done. Please fix it asap. I was outside without call and internet balance. I faced a lot of trouble for that. Fix it asap.
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Vijeet Joseph
(@VijeetJoseph) reported
@ChaseSupport Chase Sapphire Reserve not working in India in any of the online stores. Food delivery, amazon, airline travel sites or any other website in India. Other cards like amex and capital one are working fine. I cant book any tickets here because of this.
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ThomaskuttySamuel
(@ThomasKuttySam) reported
Is @AmazonHelp is not giving any security to customer? Is they dont have knowledge about login security?Why your executives are asking for 2 factor authentication number?
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don't follow me. you'll hate it; trust me.
(@klarth) reported
These monthly internet outages are educating me about the dubious value of having all these PC game accounts that won't let me play games unless I'm online to sign in....(Steam, Amazon Games, etc...) I can't believe I don't have anything I can just load and play now.