Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Plattsburgh	Website Down	2 hours ago
Prairieville	Website Down	17 hours ago
Manaus	Errors	21 hours ago
Cergy	Sign in	23 hours ago
Welver	Errors	23 hours ago
Paris	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Marchetta (@AnthonyM58160) reported 5 minutes ago

  I find the argument that if a usable model isn't locked down for indies Amazon will monopoliize the tech to be decisive, but I don't like it.

• 
  Ricardo (@Ric_RTP) reported 7 minutes ago

  Wall Street just started betting against the same AI companies it is lending hundreds of billions of dollars to. This week four companies committed to spending almost a trillion dollars in a single year on AI infrastructure. Amazon raised its 2026 number to $220 billion. Alphabet guided to as much as $205 billion. Microsoft reported $175 billion, and its underlying plan is closer to $190 billion. Meta guided to $145 billion at the top of its range. Now look at WHAT those companies have in actual cash: Alphabet's quarterly free cash flow went negative for the first time since it went public in 2004, a $5.9 billion outflow. Amazon's free cash flow over the last 12 months swung from positive $18.2 billion to negative $7.6 billion. Meta's fell 91% in one quarter to $784 million. None of them can fund this out of earnings, so they borrow. And the institutions holding that debt just did something they have NEVER done all at once... The insurance receipts: A credit default swap is a contract that pays out if a company fails to repay its debt. You pay a premium every year and you collect if the borrower goes down. That premium is priced by the people who actually hold the bonds. According to LSEG data, the price of that protection hit record highs this week on Oracle, SpaceX, Alphabet, Amazon, Meta, Broadcom and Nvidia. All 7 of them repriced at the same time. Nvidia's 5 year contract hit a record 79 basis points. This is the most profitable company on Earth, and it only started borrowing in the bond market this year. Alphabet'***** a record 67 basis points within days of that negative cash flow number landing. SpaceX swaps began trading only last month. They are already up more than half, to around 185 basis points. Oracle sits at 215, up from 144 in January. That is $215,000 a year to insure $10 million of its debt. Then there is CoreWeave. Its contracts topped 855 basis points on Tuesday. Under the standard pricing model that implies roughly a 50% chance of default inside five years. CoreWeave runs about 50 data centers across North America and Europe, and the largest names in AI push their compute through it. Michael Burry (the guy who called 2008) wrote that there is a reason Nvidia's 5 year swaps are going parabolic. Moody's has already warned that AI spending threatens the credit quality of Microsoft, Amazon, Alphabet, Meta, Oracle and CoreWeave. Those 6 carry roughly $460 billion in direct debt. Their land, office and data center lease commitments add another $1.2 TRILLION. The banks and funds buying this protection are the same institutions arranging and holding the bonds. They are lending the money and paying record prices to insure themselves against the borrower in the same week. Now put the two markets next to each other: On Thursday the stock market handed Microsoft roughly $450 billion in one session, the largest single-day gain any company has ever recorded. Amazon rose about 10% for announcing it would spend an extra $20 billion. So which group is right? The swap market is where institutions pay cash to be correct about a balance sheet. They only collect if a company misses its payments, and they are paying more to hold that position than at any point on record. The loop tightens from here. Bond investors read swap prices to judge repayment risk. Expensive insurance means expensive borrowing. And this entire buildout now runs on borrowing. Alphabet, Microsoft, Oracle, BlackRock and CoreWeave all declined to comment. Nvidia, Meta, Amazon and SpaceX did not respond at all. 9 of the biggest companies alive were asked one question and every single one of them went quiet. In 2007 the credit market repriced months before equities caught up. It is repricing again right now, in the same week every headline was about a record.

• 
  david D. (@secretsqrl123) reported 9 minutes ago

  @yarboglobal here let me step in... this is what is going on with my yarbo.... NOTHING why i ordered the advanced version for over 6000.00 USD. i got garbage delivered, damaged box, out of date equipment not at all what i ordered. the old version that will not even hook up to the GPS. not only that it came with plastic blades and can not take the metal blades (that i ordered and didn't come with it). they at first accused me of ordering the wrong cutter and after i showed them the receipt to prove i ordered the PRO, provided SN# and pictures have now weisled out and are now refusing to work with me to refund me or take it back. they said im stuck with it and are done. now no warranty, the item is the old type. i am a disabled vet with a broken back that can no longer mow the yard. they have taken advantage of me and are refusing to make it right. they say amazon is supposed to cover it but amazon says the company has a full warranty of the item (THEY DO). but the company does not even sell the item any more so how can it warranty it? DO NOT BUY FROM THIS COMPANY by the way yarbo, you have all my info at your NY office, they know me.

• 
  Florida Daytr8r (@FL_DAYTR8R) reported 12 minutes ago

  ugh Amazon isn't going down so now I don't have anything to b*tch and moan about every day, lol.......a nice breath of fresh air. honestly feels like a major vindication of what i always believed Amazon should be. have a very nice size position i will ride for a long time, and if it happens to take a ridiculous slide down for no reason like it did the last couple months before ER, then I will just buy more again

• 
  TheoryOfNearlyEverything (@OverThePlaces) reported 12 minutes ago

  @martinez0x69 @Lean you cant, i wrote a book on amazon, did publishing on @zenodo, but they killed all my stuff, you can mainly find my papers her on x, these are googlespace links & i have 2 repositories on github, if you have problems to get my papers let me know, some people send me asking links

• 
  Sotielaw🫧 (@sotie_10) reported 13 minutes ago

  @AmazonHelp I’ve already messaged a specialist but they keep declining. I’ve not spoken with a human as of yet. Got my dad’s account closed, mine and my mums. Not fair whatsoever! Been using you guys for YEARS with no issues @amazon

• 
  Trade Research Ai (@TheBenchTrades) reported 14 minutes ago

  PREMARKET, FRIDAY. THE BENCH. Tech is ripping before the bell. Amazon up 13% after AWS grew 37%, its fastest in 18 quarters. Micron and Nebius green, Korea's chipmakers up 25% overnight. The screens are loud this morning. Here is what we are NOT doing: chasing it. The levels went on the record before the open, not after: AMZN. A hold above 250 after the open, never the 266 gap. If it will not pull back to us, we let it go. GOOGL. Add only on a hold over 345. Not there yet. MU. Nothing until it reclaims 950. AAPL. Beat the quarter, broke on the guide, down 7%. Dead. Stand down. And the part nobody wants to hear: the bond market is screaming. The 30 year yield is above 5.2%, the highest since 2007, and the Fed just dissented toward a hike. A narrow tech rally running over a hostile macro is exactly when discipline pays for itself. We do not chase gaps. We wait for the level to prove itself, then act with a defined stop and a known risk. The market hands you another setup every single day. Capital preservation comes first, every time. Proof, not hype. @TheBenchTrades Not financial advice. Educational only.

• 
  smruti ranjan (@smrutidash76gm1) reported 15 minutes ago

  @AmazonHelp @amazonIN @amazon I am here simply need justice and a resolution to my issue—nothing more. The money, time, and patience I have invested in this matter have left me completely disappointed and harassed. I hope you will take this seriously and resolve my issue promptly, as a valued prime customer.

• 
  Lynn White, Focus Sessions (@FocusSessions) reported 15 minutes ago

  The lead White House adviser, Fauci became the public face of the pandemic. His ridiculous recommendations on masks, six-foot distancing, school closures and lockdowns heavily shaped policy even though he later acknowledged prolonged closures “was not a good idea.” These approaches carried clear costs! Extended school closures produced widespread learning loss and mental-health declines among adolescents. Lockdowns and related measures contributed to economic damage for small shop owners while Walmart and Amazon made records profits (coincidence, I think not!). Internal emails showed awareness of NIAID-funded work in Wuhan. He knew exactly the origin and that it was a horrible strain of the flu and lied. This ordeal caused over a million U.S. deaths. This doesn't even address the corporations who made millions of dollars off medical intervention, which in the end looks like a criminal mastermind plot of creating a problem and profiting off the solution. The whole thing was a nefarious plot they tried to bury, and Fauci is not the only guilty party. Many pockets got full from this!

• 
  Lorn (@lorneseth) reported 19 minutes ago

  Amazon found a Claude deployment 860% over budget five months after the problem began. The failed Sonnet system was supposed to match author details with Amazon listings. Internal reports obtained by the Financial Times put the bill at $1.8 million. Two more projects ran up $541,000 and $134,000 in extra costs. One was building a financial auditing tool. The other was designed to reduce delivery times in the Amazon logistics network. Amazon says these were isolated cases from teams learning to use new technology and do not reflect how AI is used across the company. For companies deploying agents, spending limits are part of the safety system now.

• 
  ang (@angevxn) reported 20 minutes ago

  @LHSGlobalTeam Hello @BELIFTLAB @amazonmusic, We would like to report an issue with EVAN’s artist profile on Amazon Music. An unrelated song has been incorrectly associated with his artist page. Please look into this matter and correct it as soon as possible, thank you.

• 
  FrenchBrownie (@FrenchieBr77) reported 29 minutes ago

  @rueben9_ @ariaradnia Why did Google go down....is a 100% gain in less than 12 mths not enough for you? Unless you buy the top, Google as done extremely well for shareholders. It was due for retracement. Amazon just announced they're aiming for $1trill in AWS ALONE...at 40%+ margins, stock goes up.

• 
  spark within (@sparkwithinqn) reported 33 minutes ago

  @DeItaone Amazon received ~$600–640M in IEEPA tariff refunds in Q2 2026. CFO Brian Olsavsky confirmed on the earnings call that Amazon got approximately $600 million from the refund process after the Supreme Court struck down the tariffs. Some filings/tweets cite ~$640 million. The company plans to automatically refund customers in cases where specific import charges can be traced; otherwise it will use the funds to support lower prices.

• 
  ۶ৎ soraya (@lumierehee) reported 37 minutes ago

  Hello @BELIFTLAB @amazonmusic, We would like to report an issue with EVAN’s artist profile on Amazon Music. An unrelated song has been incorrectly associated with his artist page. Please look into this matter and correct it as soon as possible, thank you.

• 
  elvisdepressly (@AngieVonOi) reported 40 minutes ago

  I have this problem lately where I think every pair of shoes is ugly. Not sure its me..or if its them. Between the jelly shoes, clunky Jesus sandals and womens insanely colorful/patterned athletic sneakers. The kitten heels. The nothing but made in china brands on Amazon. yikes.

• 
  BillAckman Tracker (@Billackmanqf) reported 42 minutes ago

  $AMZN capex of ~$220 billion this year and aws growing at 37% is not a capex problem. it's a demand problem in the best possible way. let me make three points. first. when a hyperscaler tells you demand is running ahead of capacity, they are telling you their marginal return on invested capital is above their cost of capital. that is the definition of value-creating growth. amazon is not building speculative data centers. they are chasing revenue that already exists. second. the custom chip business crossing a $25 billion annual revenue run rate matters. this is not just nvidia dependency. amazon is building its own silicon stack and monetizing it through aws. that creates a moat within the cloud moat. third. for memory and storage suppliers, the signal is straightforward. hbm, server dram, data center ssds. the capacity constraint is upstream. whoever can deliver gets the order. i don't own amazon directly in the pershing portfolio. but this confirms the infrastructure thesis that underpins multiple positions. when the hyperscalers are capacity-constrained on ai workloads, the entire stack benefits.

• 
  𝓂𝒾𝒸𝒽𝒶𝓊𝒹 ꕤ (@b0yinthebubbIe) reported 43 minutes ago

  The lady on the phone told me that the shipments are in their final stage and could ship at any time! There are NO big problems like with Amazon or urban outfitters!!!

• 
  The Latest Finance (@Latest_Finance) reported 44 minutes ago

  What to watch for today, Friday, July 31st, 2026: Nasdaq futures are higher overnight with Amazon $AMZN jumping roughly 12% after AWS revenue grew 37%, more than making up for the 7% decline for Apple $AAPL shares following weaker guidance and supply constraints. The rebound from yesterday appears to be continuing with semiconductors still up after a very volatile week/month, although the chip index is still down more than 20% in July. The Q2 Employment Cost Index data releases at 8:30AM ET, followed by Chicago PMI at 9:45 AMET and final July consumer sentiment at 10:00 AMET. Exxon Mobil $XOM and Chevron $CVX reported before the open. Exxon’s $XOM profit reached a 4-year high but missed expectations, while Chevron $CVX beat estimates as higher oil prices and refining margins drove earnings.

• 
  𝕁𝕒𝕤𝕞𝕚𝕒 😍🖤👸🏽 (@_LovelyJP) reported 45 minutes ago

  @AmazonHelp create a you follow or creator following sub link under one of the account categories. I can’t find the storefronts I follow 😩 Also update Alexa none of these steps exist! I can’t even find where to send a recommendation on the app! Fix this immediately please 😭

• 
  lili is rikcovering 🐥⁷ (@crazyoverni_ki) reported 46 minutes ago

  😮‍💨😮‍💨 Hello @BELIFTLAB @amazonmusic, We would like to report an issue with EVAN’s artist profile on Amazon Music. An unrelated song has been incorrectly associated with his artist page. Please look into this matter and correct it as soon as possible, thank you.

• 
  𝖀𝖈𝖆𝖓 (@Ucan_Coin) reported 46 minutes ago

  People often describe blockchain as an "immutable ledger." I don't think that's the reason it's so different. You can still look up a Bitcoin transaction you made back in 2017. The block height is still there. The timestamp is still there. The sender, the recipient, and the transaction amount are still there. But here's the real question: Why don't we just call it a database? Banks store data too. Google stores data. Amazon stores data. Governments keep millions of records for years. So what makes blockchain different? It isn't the fact that it stores data. It's the fact that it doesn't depend on a single institution to keep those records. A bank's records sit on the bank's own servers. A company can decide to change those records, delete them, or remove access altogether. With blockchain, the same record exists across thousands of nodes around the world at the same time. A node can go offline. A company can go bankrupt. A server can shut down. As long as the network is still running, the record is still there. Even if someone changes their own copy, it doesn't change anything by itself. If the rest of the network doesn't agree with that change, it simply isn't accepted. That's the real difference. The point isn't keeping records. It's being able to keep records without having to trust a single party. To me, that's where blockchain's biggest innovation really is. Cryptocurrencies were simply the first use case. Today, the same idea is expanding into stablecoins, tokenized assets, digital identity, supply chains, and many other areas. Maybe blockchain's greatest invention wasn't Bitcoin. It was making it possible for millions of people to agree on the same record without having to trust a single central authority.

• 
  Alvin (@Alvin1492840) reported 48 minutes ago

  Rule 3: Understand the shipping before you order — because "free" has a timeline. Most Americans are conditioned by Amazon Prime to expect 1–2 day shipping. They order on Monday, it arrives Tuesday or Wednesday. The speed is invisible. It's just how shopping works. Temu's standard shipping is free on orders over $10. But the delivery window is 7–15 business days, sometimes longer. The products ship from factories or consolidation hubs in China via economy international carriers. They clear US customs, transfer to USPS or UPS for final delivery, and arrive at your door roughly 10–18 days after you click "Place Order." He told her this timeline isn't a flaw. It's the trade-off. Temu's prices are 70–90% lower than Amazon in many categories because Temu doesn't maintain US warehouses stocked with inventory. Amazon's 2-day shipping is funded by the $139 Prime membership, the 15% referral fee charged to sellers, and the FBA fees that add $8–$15 per unit to every product. Temu eliminates all of that by shipping directly from the factory. The price drops. The wait increases. He told her the shipping timeline changes what Temu is good for and what it isn't. Temu is excellent for planned purchases — things you need next month, not tomorrow. Restocking phone cases, ordering storage bins for a move 3 weeks away, buying gifts for a birthday that's a month out, loading up on travel accessories before a trip. Temu is terrible for urgent purchases — things you need this week, replacement items, time-sensitive gifts. He said to think of Temu as a planning platform, not an impulse platform. If you need it tomorrow, use Amazon. If you need it next month, check Temu first. The same product at 80% less just requires patience.

• 
  𝓂𝒾𝒸𝒽𝒶𝓊𝒹 ꕤ (@b0yinthebubbIe) reported 51 minutes ago

  The lady on the phone told me that the shipments are in their final stage and could ship at any time! There are NO big problems like with Amazon or urban outfitters!!!

• 
  Peggy Mercer BMI (@PeggyMercer) reported 53 minutes ago

  another great thing I am doing and get it done today I pray...I am turning the PDF on Writing #POETRY into a short guide book on Amazon KDP...you can get it there for pennies rather than download it...people are having a bit of trouble with the download so why not a simple book?

• 
  BlackwellBoy (@Blackwellboy) reported 53 minutes ago

  @TheMachineSpace @wicksplay Appreciate the thoughts , my one actually said sold by Amazon on it, that’s the only reason I purchased from Amazon after seeing other peoples issues online and reviews, so seems they have issues too

• 
  Suberna Gupta (@SubernaGupta) reported 55 minutes ago

  4/9 The market is already moving: • OpenAI: Luna price down 80% • Microsoft: moving towards “per-seat plus consumption” • Amazon: $220B planned 2026 capex, yet says capacity will still fall short Different announcements. One transition.

• 
  BankofVol Grift¹⁰⁰⁰🤖🤖¹⁰⁰⁰⁰⁰⁰ (@BankofVol) reported 56 minutes ago

  BANK OF VOLATILITY MARKET COMMENTARY Friday, July 31, 2026 · 11:45 CEST ▌THE REAL STORY OF THE AI ROUT • We finally got the autopsy, and it changes everything about how you should read the last three weeks. The 50% drawdowns across the AI buildout complex were never a verdict on the buildout. They were one fund dying in public. • Situational Awareness LP, Leopold Aschenbrenner's vehicle, was up 439% net through June 30 and running roughly 45 billion of assets levered four times into about 120 billion of gross exposure, long AI hardware and memory, short software names like Adobe. A pullback took net equity from 35 billion to around 5 billion and the prime brokers seized the book. • Here is the part the tape never showed you. Once distress leaked, rivals ran the predator playbook from both sides, shorting everything he owned while his software shorts got squeezed sharply against him. A four sided kill: longs down 35 to 47%, the short book bleeding cash as Adobe rallied, margin calls stacking, and zero fresh capital to absorb it. • So NBIS down 48%, Sandisk down 56%, and software levitating were never fundamental reads. That was forced supply meeting predatory positioning in a feedback loop, sharks pouring fuel on a fire and waiting underneath for the prey to drop. Citadel took the entire public book in a single block trade at a deep discount, with Millennium and Jane Street picking through the rest. ▌FUNDAMENTALS NEVER BLINKED • While the machine was grinding, the actual businesses kept printing. Azure grew 43% and Microsoft added roughly 450 billion dollars of value in one session, the largest single day gain by any stock ever. Amazon posted 200.6 billion in Q2 sales, up 20%, and rose 7% after hours. • Jensen Huang says capacity still cannot meet demand and AMD nearly doubled its 2030 AI chip market estimate to 220 billion. The demand curve never moved. Only the leverage did. This is not financial advice.

• 
  Chandu Msc (@ChanduMsc162469) reported 60 minutes ago

  @AmazonHelp Enough of the scripted replies. Every response is the same, but nothing ever changes. No one has contacted me, no one has taken ownership, and no one has resolved my issue. This is completely unacceptable. I paid for a service, not endless excuses. Resolve this immediately.

• 
  Seona 🐇 (@Seona_Sinclair) reported 1 hour ago

  @AngryMeow42 If they’ve made the same media gaffes since Season 1, "they’re just bad at interviews" stops being an excuse. Their comments damage the show and fuel the backlash. Poor user scores and Amazon releasing 8 episodes in 3 weeks suggest the problem goes beyond bad communication imo.

• 
  𝑁. ☽ (@sIyaapaaa) reported 1 hour ago

  @amazonIN @AmazonHelp I’m seeking urgent intervention regarding a TV purchased from Amazon that is still under warranty. Despite multiple complaints and follow-ups with both Amazon and the brand, the issue remains unresolved. Order ID/complaint details can be shared via DM.