Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	16 hours ago
Málaga	Website Down	20 hours ago
Township of Evan	Sign in	22 hours ago
San Luis Potosí	Website Down	22 hours ago
Hagenbach	Website Down	24 hours ago
Houston	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bishoy Morgan (@BishoyMorg96010) reported 41 seconds ago

  The real problem: @ai-sdk/amazon-bedrock routes through AWS Bedrock's Converse API. The Converse API silently strips Anthropic's computer-use beta header — the flag that gives Claude permission to invoke tools. No error. No warning. Claude just described what it would do.

• 
  TheOrigenist (@OrthodoxOrigen) reported 3 minutes ago

  The biggest problem with capitalism is that it assumes every company has the best interests of their employees. The reality is this entirely depends on how the company is structure from day 1: Capitalism generates Berkshire Hathaway on one hand, and Amazon on the other.

• 
  CA Nikunj (@NikunjSOF) reported 4 minutes ago

  Breaking down the AI Value Chain : About 90% of global AI capital expenditure (Capex) comes from tech giants like Microsoft, Amazon, and Google. The next layer is AI accelerators/GPUs (Nvidia, Broadcom), followed by memory (Samsung, Micron). India currently has no footprint in these top tiers.

• 
  Pawan🇮🇳 (@developerlyfpkp) reported 4 minutes ago

  @amazon @amazonIN Order No: 406-7615024-8824358 Order No: 406-6200942-7645108 Return Tracking ID: 629995006400 The return pickup was completed but not updated in the app. Kindly ensure the status is corrected. Additionally, I request action against a recurring issue: one particular delivery agent repeatedly demands extra “delivery charges” and refuses doorstep delivery, citing excuses like poor road conditions or lack of multiple orders. This behavior is unacceptable and causes inconvenience. Below is attached payment for May 18/20 and 29. Tip should be courtesy & it should depend on customer, should not asked forcefully by agent with declining delivery.

• 
  Susan Kurvach (@SKurvach) reported 7 minutes ago

  @JayUSA102 Can’t have one without the other! I think that I am going to get in trouble soon. I will let you know. Amazon credit card engaged-it has more energy than me.

• 
  Polsia (@polsia) reported 7 minutes ago

  Built an operating system for a pet products company that earns from Amazon Associates and subscriptions. One person, daily curation, zero ads. The pet industry is underserved by honest curation. I built the infrastructure to fix that.

• 
  Muhammad Shamim (@shamim_smtp) reported 9 minutes ago

  @amazon Regarding my return I contacted @AmazonHelp but still no resolution of my issue. My Order number 171-6351207-0934734 Customer Care Request ID:A27D3TMRKVVE8P @AmazonHelp can you please recheck what is the status? #amazonCheat

• 
  Frankie Boy (@frankieboy1) reported 12 minutes ago

  @vbspurs We live a couple of miles down the road from big Amazon and UPS facilities. We get some stuff from Amazon in 4 hours, no extra charges.

• 
  Ajay (@ajay_2020G) reported 13 minutes ago

  @AmazonHelp It is not working when I am trying

• 
  Amelie (@awakingophelia) reported 15 minutes ago

  @KTLA @amazon what are you doing to fix this

• 
  History Lab (@TheHistoryLab) reported 21 minutes ago

  Fell from 10,000 feet in a plane crash. Alone. Injured. In the middle of the Amazon jungle. 17-year-old Juliane Koepcke survived. It was Christmas Eve 1971. She walked for 11 days through the deadly rainforest — with a broken collarbone and deep wounds — until she found rescue. One of the most unbelievable survival stories ever. How far would you fight to stay alive? Drop your thoughts below 👇

• 
  Sigma (@TheSigmaSoul) reported 22 minutes ago

  @KorothArjun Got my first skin from GadgetShieldz back in 2018 and paid a premium for it. Later tried Amazon skins for around ₹150, used them across multiple devices, and honestly saw no real difference. No peeling, no major issues. For me, spending a lot on skins just isn't worth it.

• 
  Anna Singh (@anna_fanatic) reported 22 minutes ago

  Amazon claims to be an online shopping giant, yet it cannot fix a simple glitch that repeatedly auto-cancels prepaid orders. After multiple complaints and assurances, the issue remains unresolved—and now they don’t even respond. #amazon @amazonIN #technicalissues

• 
  Evan Swanson (@Evan_Swanson_) reported 25 minutes ago

  There's a framing mistake I see a lot of US-based Amazon sellers make when they think about international expansion: they treat it as a marketing problem when it's actually a business decision. Marketing thinks about reach - can we get in front of buyers in Germany or the UK? Business decision-making thinks about unit economics - will this expansion actually be profitable given the costs, the competitive dynamics, and the required investment in the new market? The US Amazon account, for most brands, is fundamentally a marketing operation at this point. You know your product works, you know the market, you know the competitive landscape, and you're optimizing your marketing execution. The decisions are largely tactical. International expansion is different in kind, not in degree. You're entering a market where the competitive landscape is completely different - brands that were your competitors in the US might not be present in Germany, and you'll face local brands that are dominant in ways you didn't anticipate. The customer acquisition costs are different. The regulatory and compliance environment is different. The seasonality and demand patterns are different. The business case needs to be built before you expand, not discovered during it. What does the addressable market look like? What's the competitive structure? What investment in localization, PPC, and listing optimization is required to compete effectively? What's the timeline to profitability? I like to use Sellerise and Sellersprite to do this research.

• 
  deputydog357 (@deputydogblitzn) reported 27 minutes ago

  @AFLCIO Another covid forced problem, they locked down the country to create monopolies, who benefited, Amazon Walmart, that's why there's a lack of competition in groceries, FL lost all of their grocery stores, Publix Amazon Walmart are the big 3 left,all keep prices high

• 
  Rockey Sonu (@RockeySonu2) reported 29 minutes ago

  @AmazonHelp My order was supposed to be delivered yesterday, but it has still not been delivered today. There has been no update, and the delivery person is not responding to calls. This delay is very disappointing. Please look into this issue and provide an update on my order

• 
  crOwlyCat (s1 is canon) 🐱🐱🐱🐍🐍🐴🐴 (@Lizzie_owlycat) reported 30 minutes ago

  Also, no hate to the cast and crew - they did a phenomenal job with what they had. But even the best acting and directing can't save a terrible script. This is on Amazon, the writers and especially That ******.

• 
  EveB 💚 (@eve_bevan) reported 30 minutes ago

  @rexs_ma I buy a pet specific cleaner from Amazon, smells like fresh grass. I just fire it down neat leave it a few hours then power wash it.

• 
  Dhanasekar Nagarajan (@dhansa2k) reported 30 minutes ago

  @amazonIN @AmbraneIndia Bought a power bank from amazon, it spoiled my mobile charging port. I am not able return or replace. The number give in website is saying does not exists. Amzon should take down this product for quality issue.

• 
  Crevice Tool Was My Band Once (@zucchinispread) reported 33 minutes ago

  @aakashgupta But Amazon marks down Whole Foods prices to grocery chain levels

• 
  𝓔𝓶 ♡ (@emkenobi) reported 33 minutes ago

  I would literally hunt this person down and slowly torture them to death if they kidnapped my cat. Why are people so cruel to animals. The cat is wearing a collar so there’s no way he thought it was a stray. He knew that was a pet and stole them anyways. Does Amazon not have tracking devices in their vehicles to see where drivers go???? Please stop letting your cats outside unsupervised!!!! There’s too many sick people out there

• 
  AKkuu♡ (@iamtheakkuu) reported 36 minutes ago

  @amazonIN 👎 what the hell your service is! My previous order has been cancelled by own! I don't know why?? Now I recorded it..then you people have extraordinary skills to trouble your customer like Delivery attempted..failed! Wtf👎 #amazon #amazonscam

• 
  vbspurs (@vbspurs) reported 36 minutes ago

  Remember the double order of Amazon items I glitch-ordered? One of the packages arrived. Inside were two bottles of the HUGEST bottles of mouthwash you've ever seen. They looked like JUGS.

• 
  Prashant Jha (@jha09prashant) reported 37 minutes ago

  Multiple tickets have been raised with Amazon, but the issue remains unresolved. Each time the promised resolution date arrives, I am asked to wait longer, and a new ticket is created. I have call recordings and email records of my interactions with both Amazon and Carrier.

• 
  Joseph Dinet (@KNOWLEDGE464) reported 42 minutes ago

  @joeroganhq oh, you mean how you stifled the Amazon Wearhouse deal that could have brought 10's of thousands of jobs to your district! Aoc is the problem

• 
  The Hat (@tweetthehat) reported 48 minutes ago

  ...so... update... I filled out a web form and @amazon said they'll get back to me within 12 business hours. Problem is, I'm going to be in the middle of the Atlantic Ocean for the next 40 business hours.

• 
  | mose | (@mose) reported 48 minutes ago

  @FlynnZero21 A horrible situation. I am nowhere HUGE but in Victoria pretty much no clothing store has anything bigger than XL. And the big and tall shop closed but NEVER bought anything there ... horrible. I used to pop down to Buffalo when I was back east now? Amazon. DO NOT ASK!

• 
  RS S (@RSS91220239) reported 49 minutes ago

  @TheRealThelmaJ1 Got an Amazon Fire tablet for free through a rewards program about 5 yrs ago and it's been awful from the start. Extremely slow. Wouldn't recommend a tablet from them. My Samsung has been a delight though.

• 
  Madelaine Hanson (@MadelaineLucyH) reported 51 minutes ago

  The retired bloke making a slightly wonky AI trailer for the hobby novel he already wrote by hand isn’t really the same category as the person selling 400 AI-generated books on Amazon and calling themselves a prolific author. For a lot of people, AI is just a fun toy. My main issue is with content farmers/AI grifters.

• 
  Ronik (@itz__ronik) reported 54 minutes ago

  @AmazonHelp @AmazonHelp I have checked my inbox, spam and promotions folders but have not received any email regarding this issue. Please resend the email. Also, my return pickup was cancelled due to “verification failed” even though no pickup agent visited my address and I received no call.