Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Bordeaux	Errors	6 hours ago
Gonesse	Errors	9 hours ago
Mexico City	Sign in	9 hours ago
Marquette	Website Down	12 hours ago
Newnan	Errors	1 day ago
Perpignan	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Senior Internet (@seniorinternet) reported 50 seconds ago

  It's Netflix, Spotify, Amazon — the digital experiences Gen Z judges everything against. 91% of Gen Z professionals want a balance of tech and in-person contact. 84% say face-to-face builds the strongest relationships. Networking isn't the problem — awkward networking is.

• 
  Nia 🪩 (@_johnsonator) reported 4 minutes ago

  @KristyT i think they do. it’s just broken down by sections, at least on Amazon

• 
  Elite 💕 (@EliteUnited001) reported 6 minutes ago

  @greyfinance We can longer use grey to receive payment from Amazon Kdp. Can you fix that?

• 
  Dean (@Looney253) reported 7 minutes ago

  Slow declining auto pilot since 2001. Now no substance, heart, all drive through quick dopamine hit smile empty soul world. There is still sparks away from the Amazon online or globalhomo soccer match but the 90% of walking out the door and that air of optimism still being there..I dont know man.

• 
  godgiven (@bygodgiven) reported 7 minutes ago

  On August 4 a US appeals court ruled that when your agent browses a site, the one accessing that site is your user. Not your agent. Not you. Amazon sued Perplexity in November over Comet, won an injunction in March, and the Ninth Circuit vacated it. The panel's whole move is one line: Comet forwards what the user's own browser already captured, so the assistant is a tool and not a person. Everyone is reading this as Perplexity beat Amazon. It isn't. The block did not come down, it moved. Every agent page request costs the host money, and an agent hits a page many more times than a human. Nobody needs a lawsuit to stop your agent. They need a rate limit. If the only way into a site is pretending to be a browser, your roadmap runs through Cloudflare now, not the Ninth Circuit.

• 
  Dionne Hutton (@diohutton) reported 12 minutes ago

  @ed_rosenberg @TheJusticeDept @amazon A 97% plea deal rate screams the system is broken.

• 
  MiSta.HaPPineSS (@MiSta_HaPPineSS) reported 13 minutes ago

  @AmazonHelp @JeffBezos yo man Look at the terrible support from your company

• 
  Charlene Roseboro (@KingsMom1987) reported 14 minutes ago

  @amazon please stop using ups for bringing back returns because they always having carrier problems and we as prime members deserve better then that everytime we send something back with UPS it’s an constant problem y’all need to address that !!

• 
  Prakash Advani (@prakashadvani) reported 14 minutes ago

  I got scammed today... well, almost. Heads up: Executive impersonation scams are still very active. Got an urgent email from my boss asking to buy ₹30k in Amazon Pay gift cards "for team rewards." Red flags to spot: 🚩 Domain mismatch (Sender was on a random Zimbra mail server) 🚩 Artificial urgency & "keep this confidential" 🚩 Asking for gift card redemption links/codes Always verify unusual requests via a secondary channel!

• 
  enji vi (@original_ngv) reported 15 minutes ago

  You don't get paid for the value you bring with your work. You get paid for the consequence of you not working. Let's say if your milkman didn't show up with milk, then it wouldn't hurt your day that much. You can buy milk. But let's say if someone at Amazon shut down AWS. Then half the internet goes down. If you not showing upto work is going to have disastrous consequences. Someone needs to pay for that not to happen. The moment you realize that, it becomes clear how to position yourself. Not in terms of what will happen if I'm there. But in terms of what will happen if I'm not.

• 
  Trade Research Ai (@TheBenchTrades) reported 16 minutes ago

  Apple, Microsoft, Nvidia and Amazon are all green nine minutes into the session. The Nasdaq 100 is down 0.70%. Something underneath is eating it.

• 
  Pranay Ghogale (@GhogalePra8180) reported 20 minutes ago

  @AmazonHelp I have contacted the support multiple times to seek help from them. They acknowledge that it is an issue from their side however refusing to provide any resolution as per the policies. I understand that you can't go against the policy if it is customer mistake but it's yours now

• 
  Maltesh (@malteshk) reported 21 minutes ago

  @AmazonHelp It is again same page in your app.. is Amazon serious about resolving this issue?

• 
  CEOInterviews.AI (@CEOinterview) reported 22 minutes ago

  Amazon and Microsoft just posted the largest one day earnings moves on record, plus 15 percent and plus 17 percent. Amy Wu Silverman runs derivatives strategy at RBC. She says the options market underpriced both moves. Options almost always overprice an earnings move. The cause is on the balance sheet. Spend that much capex, issue that much debt, and free cash flow turns negative. "a lot of these hyperscalers, they aren't going to make it into these high quality baskets anymore. If one of your bogeys is you have to be really free cash flow positive, and they're churning and they're spending so much money, they're dropping out of these baskets." Her line for it: they are not the hyperscalers you married.

• 
  The Lady of the Green Kirtle (@ladygreenkirtle) reported 24 minutes ago

  @wyclif @pegobry_en @herandrews They’re all based on real titles I recognise (but yes there are a lot of terrible AI “books” around on Amazon as well - I have no idea who the market is for things like that!)

• 
  Kesariya Vilayati (@Balamuaaa) reported 26 minutes ago

  Post 1/5 .@airtelindia @Airtel_Presence, enough is enough. I've been unable to claim my Amazon Prime benefit since 18 June, despite paying for the eligible Airtel plan. After nearly 2 months, the issue is still unresolved. 🧵👇

• 
  Superamin01 (@Superamin011) reported 26 minutes ago

  Hi @amazonIN Why customers are unable to re-register the amazon app/pay after changing or formatting device. This issue has been going on from last 15 days and all the customer service is telling to wait more and more. What's going on?

• 
  Forum User (@FUser88732) reported 26 minutes ago

  I do this all the time and every day. Sarching Google, posting on X, watching YouTube. In many other software and services where A.I is transparent - Amazon, X, Android services which are transparent. Even the self-service checkout at my local supermarket uses some form of AI to recognise the products we scan. This particular maths problem was written on paper, photographed, and attached to an LLM plugin. The application passed the PNG file to Mistral 4 OCR and DataLab via their APIs. These are two of the best services/tools for handwriting recongition, tables, diagrams sketched by hand. The LLM plugin received the TeX outputs, compared the results and produced the final polished version tex/tikz file. I checked it for minor corrections. I can also use an LLM to search the web through the Brave Search API or Internet Archives. It is faster and more accurate. If you will find an LLM that can consistently produce accurate solutions to geometry problems, you may become famous and earn a place on the AlphaGeometry team and other similar teams.

• 
  Jai Hind (@Md_Ziya_786) reported 26 minutes ago

  @AmazonHelp I've already followed your instructions multiple times. Continuing to send the same link without resolving the issue is unacceptable. Please coordinate internally and provide a definitive update. Ticket ID: D492246138

• 
  Nina_TX⚘️🌿🙏 (@mrs_drt) reported 29 minutes ago

  @MustangMan_TX Delivery of groceries & Amazon kept me out of trouble. I once went to the store but got into it with my hubby because I removed the idiot mask and he was afraid we would get tossed. Smdh. Toss me!! Why do maskers touch others though? 🤔 I didn't mind so much the 6ft. Keep it!

• 
  Anthony Soon (@anthony_soon_) reported 29 minutes ago

  @moe_nga_ We also have modern apps built as monoliths. Monoliths aren't inherently bad. In 2023, one Amazon Prime Video team rewrote an internal service from serverless to a single application, cutting infrastructure costs by 90%. The best architecture is the one that fits the problem.

• 
  Willis (@wwebbinc2024) reported 31 minutes ago

  Never short amazon for a long-term gain.... but a short-term position to the downside isn't bad idea if timed right The stock looks like it has bounced off its higher zone and could be on its way back down to the lower zone might be a good swing short without leverage of course as this'll prevent a forced exit if it goes against ya #amzn

• 
  Pahari Guy (@dpahariguy) reported 36 minutes ago

  Dear @AmazonHelp @ICICIBank @ICICIBank_Care I've been using my Amazon Pay ICICI Credit Card for 19 years and recently discovered that nearly ₹11,000 worth of reward gift cards were credited to an old, closed Amazon account instead of my active one. Almost half of those rewards have already expired because I couldn't access that account. Despite multiple attempts through customer support, the issue remains unresolved. I've shared all the proof via email and requested that the remaining valid rewards be transferred to my active account and future rewards be credited correctly. Loyal customers shouldn't lose rewards due to an account-linking issue. Please help resolve this. #AmazonIndia #AmazonPay #CustomerSupport

• 
  zerohedge (@zerohedge) reported 38 minutes ago

  Premarket movers Mag 7 stocks are mostly higher, offseting a plunge in chip/memory names (Apple +1.1%, Amazon +0.7%, Meta +0.5%, Alphabet +0.5%, Nvidia +0.6%, Tesla unchanged, Microsoft -0.6%) Albemarle (ALB) gains 3% after the chemicals company reported second-quarter adjusted earnings per share that beat the average analyst estimate on strong lithium prices. AppLovin (APP) drops 19% after the mobile-app marketing company reported revenue for the second quarter that was slightly below the average analyst estimate. The company’s forecast for adjusted Ebitda and adjusted Ebitda margin also came in below consensus expectations. Celsius (CELH) drops 17% after the energy drink maker’s adjusted EPS and revenue fell well short of Street expectations. Constellation Energy (CEG) rises 4% after the nuclear power plant operator boosted its adjusted operating earnings per share forecast for the full year. Datadog (DDOG) slumps 17% after the software company posted an adjusted gross margin for the second quarter that trailed the average analyst estimate. Duolingo (DUOL) falls 8% after the language-learning software company gave a revenue and bookings forecast for the third quarter that fell short of expectations. Figma (FIG) falls 15% after the creative software platform gave revenue guidance for the third quarter that disappointed Wall Street. The firm also posted a second-quarter operating margin that dropped from the first quarter. Fiserv (FISV) falls 9% after the fintech slashed its full-year profit outlook and posted quarterly earnings that fell short of analyst estimates as revenue slumped. Honeywell Aerospace (HONA) declines 14% after the aerospace and defense company reduced its outlook for the full year to reflect supply chain issues. HubSpot (HUBS) is down 23% after the maker of customer-relationship management software forecast revenue for the current quarter that fell short of

• 
  Amazon Help (@AmazonHelp) reported 41 minutes ago

  @Prasad__17 @Prasad__17 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Auke-Jan (@ecomAJb) reported 43 minutes ago

  has anyone the solution to track down where a brand is running their traffic form? Meta 40 ads, 990k visitors last month 45k amazon branded search Similairweb doesnt have anything special. Like how?

• 
  E Deniz (@derwaly) reported 54 minutes ago

  @AmazonHelp Hi. I am a member of both Amazon USA and Amazon Turkey. When I call Amazon support phone number in Turkey “0 850 390 2153” with my Turkish mobile phone in Turkey an English voice message greets and shuts down. I can not reach customer service.

• 
  Prue Millsap (@MillPrue) reported 54 minutes ago

  @Brandon_Rudolph @amazon Yeah placement fees are terrible too.

• 
  Sudarshan (@MobileTric63427) reported 59 minutes ago

  @AmazonHelp @CCearuilin I have already filled this form before, but it did not resolve my issue. I am still unable to claim the Godrej warranty because Godrej confirmed this is a local/non-genuine product with missing parts. Please don't ask me to fill the same form again.

• 
  Leo 🔥 (@IamSubho10) reported 60 minutes ago

  @saaaanjjjuuu Almost everyone is talking about laggy Samsung M47 even on basic usage (amazon ratings 2.5 - 3.5).. what's your take ? F70 Pro will face similar issue ?