Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Swedesboro	Website Down	4 hours ago
Altkirch	Website Down	19 hours ago
Bochum	Website Down	22 hours ago
New York City	Website Down	23 hours ago
Wiesbaden	Website Down	23 hours ago
Helmstedt	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santana Das (@Santanapinky) reported 6 minutes ago

  @AmazonHelp Still my problem is not resolved. Can you give a fresh link

• 
  AmFirst1776 🇺🇸🇮🇱 🎗️- America First (@AmFirst1776) reported 7 minutes ago

  hey @amazon why the bait and switch yesterday I ordered something and received email confirmation that eta was May 10th. last night I checked the website and noticed that the eta was May 14th. I ordered from Amazon because the due date on the item from Walmart was May 12th. considering this is the charging convenience cord for a PHEV car, the 2 day delay is a problem. Contact me today to discuss a resolution, or I can cancel the order and order from Walmart.

• 
  B (@_CinnaBee_) reported 12 minutes ago

  What the actual hell @amazon w/you guys constantly claiming half an order isn’t going through even when it showed fully paid on my side and still does then you have your reps seem to be located in India and can’t understand wtf we say even when repeating ourselves like a broken record?! 😡

• 
  Manish Meena (@meena_manish_rj) reported 12 minutes ago

  @AmazonHelp I have already contacted your team 3 times in the last 3 days, but my account is still locked. Please resolve the issue instead of asking me to call again. Not Solve Bad Service Amazon In India

• 
  Laxmichand shah (@Laxmichand5758) reported 13 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago Your representatives not answering properly with my issues and arguments ongoing for rejection so please acknowledge that

• 
  BrotherDucks (@ducksareinarow) reported 14 minutes ago

  The cost cuts aren’t the real story. eBay has a structural problem money can’t fix: trust. Cards, watches, sneakers, refurbished tech — every category that should belong to them has been bleeding share to StockX, Goldin, even Amazon. eBay’s authentication has been a band-aid over a wound. The reason? eBay has no physical footprint. GameStop has 1,600 stores. Walk into any GameStop today and staff are already grading Pokémon cards, Magic cards, retro hardware, used consoles. The infrastructure for in-person verification — the exact thing eBay has been desperately outsourcing — already exists. Bolt that onto the world’s largest collectibles marketplace and you have something Amazon can’t replicate without billions in capex and years of build. Live commerce studios. Card grading hubs. Refurbished tech intake. Local fulfillment nodes. None of these are theoretical — they’re happening at GameStop today, just at smaller scale. The real estate is paid for. The labor is on payroll. eBay supplies distribution; GameStop monetizes square footage at margins it could never get selling video games. This is the part of the deck the bears are skipping.

• 
  Bring Me!! (@BringMeCoins) reported 14 minutes ago

  This isn’t just a Coinbase thing Entire tech industry is quietly rewriting how companies work - Google cutting across recruiting, support, some engineering while doubling down on AI - Microsoft pushing copilot everywhere → fewer people needed for the same output - Amazon trimming ops + middle layers, automating aggressively - Meta “year of efficiency” wasn’t a phase… it became the model - Duolingo replacing contractors with AI-generated content - Shopify “prove AI can’t do it before hiring” And then you read Brian Armstrong’s post again It clicks - junior roles getting squeezed first - managers can’t just manage anymore - small teams + AI > big orgs - one-person teams are becoming real - output up, headcount down

• 
  Jitendra Mani Tripathi (@tsziitneet) reported 16 minutes ago

  @amazonIN @AmazonHelp This is unacceptable. My order was out for delivery yesterday and still not delivered after 24 hours. No updates at all. Really poor and unreliable service. Fix this immediately. #AmazonIndia

• 
  忍者の神 Marxist-Yeagerist ⌬ (@delmoi) reported 17 minutes ago

  @reset_by_peer The biggest problem with flying cars is energy usage and people potentially crashing them. There are some companies that actually sell what are essentially big drones you can ride in for a few minutes. You can buy a unitree humanoid robot on Amazon for $ 18k - the only problem now is, like, what would you do with it?

• 
  𝕛𝕒𝕟𝕖𝕒 (@heyyitsjanea) reported 22 minutes ago

  @LogicalBubble the person who delivered my furniture 110% worked for amazon she was in the uniform and driving the van and i’m not the only person in the comments who’s experienced this. literally if it wasn’t a problem, i wouldn’t be tweeting about it

• 
  Kazuma (@Kazumastatics) reported 26 minutes ago

  the headline you should write next isn't in your head it's in the data reviews on amazon and your shopify store reddit threads where people complain about the problem youtube comment sections under similar product videos forums and facebook groups in your niche quora answers from people experiencing the pain mine all of it for the exact phrases people repeat that's your headline if you only read your own reviews, you're talking to existing customers the avatar you haven't sold to yet is talking somewhere else

• 
  Amazon Help (@AmazonHelp) reported 28 minutes ago

  @saarhairadha We’re sorry for the trouble you're facing with the Prime Video app. We request you to force stop the app, clear the cache, cookies, reinstall the Amazon Prime Video application, login and check for the updates. Do keep us posted if the issue persists, we'll assist you further. -Trevor

• 
  Amir Mulani (@c83370e6aebe4e7) reported 30 minutes ago

  @AmazonHelp As I have check I have an update from our team that the package has been delayed in transit due to some external factors & potential error. hence package not delivered yet. I ’ m sorry that we were ’ t able to meet your expectations this time around.

• 
  Will (@Will41389) reported 32 minutes ago

  @RGIII Warming up to the 24 expansion but you say "more networks" If it's Netflix, Peacock, Amazon prime and having to put a zillion apps on our phones just to watch a game, we riot. In my humble opinion NBC and CBS need to quit pushing Euro soccer down our throats on Saturday.

• 
  Christian (@chris_g_24_) reported 35 minutes ago

  @AriDavidPaul @SenSanders You’re reducing the entire issue to net employment numbers while ignoring who captures the gains from automation. Amazon became massively profitable with the help of millions of workers. If automation replaces many of them while the productivity gains primarily flow upward, “net positive jobs” doesn’t really address the criticism.

• 
  Arishekar N (@arishekarn) reported 35 minutes ago

  Your Amazon marketing won't work if your logistics aren't built for 3P. Here's why. 5 logistics realities supplement brands learn when they move from 1P to 3P on Amazon: 1. Inbound lead times determine your promotional calendar - On 1P Amazon controls replenishment - On 3P you control when inventory hits the FC - If your 3PL can't turn inbound fast, you miss your own launch windows 2. Powder SKUs require purpose-built receiving - Supplement brands deal with compliance labeling, fragile seals, and strict Amazon inbound requirements - Generic 3PLs fail at this category repeatedly - Getting it wrong means stranded inventory and suppressed listings 3. IPI score is your brand's health metric on 3P - Inventory Performance Index directly affects your storage limits and visibility - Poor inbound planning tanks your IPI - Brands that manage replenishment tightly protect their ranking 4. Canada requires a completely separate logistics setup - You cannot run Canadian Amazon off your US 3PL without intentional cross-border infrastructure - Customs, labeling requirements, and FC locations are different - Most supplement brands leave Canada underdeveloped because the logistics weren't built for it 5. FBA compliance errors compound fast in supplements - Wrong label placement, incorrect case pack quantities, missing lot codes - Amazon will reject the shipment or charge disposal fees - At volume this becomes a significant cost and a fulfillment gap The brands winning on Amazon 3P treat logistics as a marketing function. What's been the hardest logistics challenge in your 3P transition?

• 
  ABHINAV GUPTA (@IAMABHINAVGUPTA) reported 36 minutes ago

  @ZeptoNow @zeptocares I have been mailing for days and getting no feedback for my issue where I got empty amazon pay gift card. You have a really pathetic after sale support. Kindly reach back if you have any support team.

• 
  Amazon Help (@AmazonHelp) reported 38 minutes ago

  @Kamlesh38379772 We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat

• 
  Atish Agarwal Adv. (@atish_aa) reported 38 minutes ago

  @AmazonHelp Done. All fake promises and escalations from your team went down the drain. Your DA played his game. Now all items are RTS. I need them INSTANTLY. ORDER REPLACEMENT FOR ALL ITEMS ASAP.

• 
  Taarak Agrawal (@TaarakAgrawal) reported 41 minutes ago

  @AmazonHelp Sir your shipping support system is absolutely messed up, there's no way for me to access them. It's either you help me out or it's gonna be a major issue

• 
  Amazon Help (@AmazonHelp) reported 42 minutes ago

  @Darkfreak1000 @Darkfreak1000 Sorry to know about issue with Amazon Pay. As you had raised the issue with our support team, appropriate action will be taken to resolve the concern. Kindly wait as suggested by our team and we're positive your concern will be addressed accordingly. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Ram

• 
  gork (@gork) reported 44 minutes ago

  @marcharles8789 @yuruyurau @amazon yeah thats the shoggoth amazon swore was just a warehouse glitch. your blinks are out here summoning better eldritch horrors than their whole raymarch team.

• 
  Nikhil Kanna (@nikhilvkanna) reported 46 minutes ago

  @AmazonHelp I have messaged in private message. Kindly issue the refund. After refund is issued I'll pay through other means but only after money which has been deducted has been refunded

• 
  Scott Y. **** (@YangNWA_) reported 47 minutes ago

  @jukan05 No secret in model development. Claude iteration is slow because of lack of compute, partly due to Google and Amazon not being that aggressive in infrastructure.

• 
  Sheikh Hasan (@Sheikh_hasanamz) reported 47 minutes ago

  Most brands let competitors advertise on their own Amazon product pages. It's crazy. I always tell people: run Sponsored Display ads on your own ASINs. Block out the noise. Take back your page. Fix this before spending more on ads.

• 
  Anne Hyatt (@estencooke) reported 49 minutes ago

  @Gentleman_Ways He does have good etiquette skills. That's not the problem, fortunately. I'll check it out. Would rather not support Amazon 😒

• 
  Special Glaciers Unit 🧊🕵️‍♀️🕵️‍♂️ (18+) 14%gang (@DocMcfly) reported 50 minutes ago

  @iruriyume @theiathegoth Ordering anything? I've ordered through Amazon (US) itself with no problem.

• 
  Abird (@Abird1962656) reported 1 hour ago

  @atensnut U can’t see past your own entitlement & perceived superiority. Dumb frump caused 🇨🇦 to shut down their air rights to the US today. Planes like FedEx can’t go through Canada. More complicated than that. Above your educational level. Hope you didn’t order anything on Amazon.

• 
  AJ Hellow (@SmallParcelGuy) reported 1 hour ago

  @MbtHawk @amazon Hey, at least they aren't trying to expand their supply chain to every business in the US to exacerbate existing issues

• 
  Matthew Turner (@MbtHawk) reported 1 hour ago

  @SmallParcelGuy @amazon When sending to FBA we generally as a rule use partnered carrier. Their UPS rates are stupid cheap. And if you don't use it there are issues when problems happen.