Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (34%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Website Down	5 minutes ago
Duenweg	Errors	14 hours ago
Ludwigslust	Sign in	16 hours ago
Benito Juarez	Errors	19 hours ago
Woodbury	Errors	22 hours ago
Taunton	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tril3 (@Tril36) reported 6 minutes ago

  @unusual_whales Easy fix. Cancel prime and order from Walmart. It will cost them more. @amazon

• 
  javadoodles ✍️ (@javadoodlestv) reported 6 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

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  AFCB Oldgit 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@AFCBOldgit) reported 8 minutes ago

  @DeborahHD @amazon I don't know about you, but we sometimes have an English girl deliver to us, she's EXCELLENT, but it's virtually always foreign delivery drivers that are the problem, and some, hardly speak English, so whether they're trying to do everything to avoid talking I've no idea 🤷

• 
  JD Fox (@JDFoxOnX) reported 10 minutes ago

  @skinroja203 American business ceases immediately and zero imports come in. Walmart, Amazon, Costco shut down. No gasoline, jet fuel or kerosene. That means no trucks to deliver goods to the Canadian stores. All food is gone from the stores within three days while everything warehoused ruins on shelves. The major concern would be how are families going to be fed. A Canadian who sees his starving children while also dealing with other Canadians looting HIS resources that he might have. It’s bad. Really bad. Again, I hope it never happens because it would be complete and total devastation. That’s the power of the US war machine and economy. Factor in we don’t have to take it to the other side of the world but is right next door makes it even easier and more terrible

• 
  Akin Oríjà (@mapolami) reported 10 minutes ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  Prescribed Slur ⋆˚✿˖° (@AestheticSlur) reported 12 minutes ago

  @brebvbi On the way via personal remote drone Amazon delivery, it drops me down like a claw machine

• 
  PREPPER BOB (@badwolf70) reported 14 minutes ago

  @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

• 
  Shuaib Dehqani (@shuaibdehqani) reported 17 minutes ago

  @amazon @amazonIN why is it taking a complete lifetime to issue a refund?

• 
  Lianchi (@Lianchi830342) reported 18 minutes ago

  @Caterinna313 Everyone should go on Amazon and once you type in the name of the book, scroll down to “Report this article” and report it for whatever reason you find it offensive.

• 
  Richard 🍋 (@ZizouDeTemu) reported 18 minutes ago

  @atuhru You can buy it in Amazon Japan. Problem solved.

• 
  Jill🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿💂‍♀️🐶🐾❤️ (@RoyalFan5457) reported 21 minutes ago

  @janiesaysyay Exactly. I went onto Amazon, found the book, scrolled down to “report an issue”. I’ve sent messages to BP & KP calling for the book tobe banned. I’ve posted on several platforms out of sheer exasperation that people think this promotion of extremism & incitement is ok. It isn’t!

• 
  Sourabha Shakya (@sourabha4u) reported 22 minutes ago

  Hi @narendramodi is it ok for @amazonIN to pickup a laptop worth 83,000 rupees and not issue a refund? Amazon can not dare such thing in the USA or Europe. How can do business in our soil with such practice?

• 
  Lupen (@0xLupenn) reported 23 minutes ago

  In 1956, a secretary invented something in her kitchen. She brought it to work in a small bottle. In 1975, she sold it to Gillette for $47,500,000. It was white paint. This is Jeff Bezos's lecture on innovation at Stanford. Her name was Betty Nesmith Graham. She was an executive assistant and a terrible typist. The new typewriters used film ribbons. You couldn't erase mistakes. So she went home, mixed white paint to match the paper, and started painting over her errors with a tiny brush at her desk. She called it Liquid Paper. Then the WD-40 story. Three people. Government contract to coat Atlas missiles in storage silos so they wouldn't rust. They failed 39 times. The name WD-40 stands for Water Displacement, 40th Attempt. They named it straight out of the lab notebook. The Atlas missile market turned out to be small. So they sold it in hardware stores instead. Then Bezos talks about Amazon. Barnes & Noble launches online. They have 30,000 employees and $3,000,000,000 in revenue. Amazon has 125 people and $60,000,000. Forrester Research publishes a headline: "Amazon.toast." Bezos calls an all-hands meeting. Tells his 125 employees to be terrified every morning. Not of Barnes & Noble. Of customers. Watch the moment he explains the question nobody ever asks him. Everyone asks what will change in 10 years. Nobody asks what will NOT change. Customers will always want low prices, fast delivery, and wide selection. So you build everything around that. It compounds for decades. One week before this lecture, Amazon launched Amazon Prime. $79 a year. Unlimited two-day shipping. Nobody thought it would work. A senior product manager who worked on Prime expansion: $210,000 base salary. 200,000,000 users. It started with a $79 idea announced to a Stanford classroom. Bookmark this and watch later - after this lecture, every "stupid idea" you have will feel like a small bottle of white paint.

• 
  Humberto (@patife) reported 26 minutes ago

  @ericwdolan Sure I meant more that things get transformed! Postal services were about letters, os they move parcels/ amazon boxes. Email service was about .. email, now they’re about identity/ login.

• 
  American Freedom (@AFPfortheUSA) reported 30 minutes ago

  @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

• 
  Saharcia (@sofija9797) reported 32 minutes ago

  @Vengerin @mariaquevedo07 tbh I don't think Amazon would even let Alastor get cut out of S4 + maybe he has tons of lines and songs with other characters? and like someone else said, may be scheduling issues or Amir is just trolling

• 
  two (@one2gloss) reported 32 minutes ago

  this is not a recall btw it just an amazon issue

• 
  Juan Guillermo Ruiz (@JuanRzc) reported 37 minutes ago

  @AmazonHelp Hi. Issue on Prime video. One particular movie plays in bad quality. It's available with Prime, I didn't rent it or use a subscription. Thank you

• 
  Wearesource9 (@wearesource999) reported 43 minutes ago

  @allenanalysis Ain’t nobody got to over work them self more than what they do that’s there fault that we in debt they did it on purpose, to busy spending money on war and playing slow. These big company like Amazon and not raising people pay checks🤔 they must don’t care

• 
  STR8BGN (@StraightBugging) reported 44 minutes ago

  @Variety Energetic my ***. Horrible acting and terrible plot. It's like speed, but she's running. Amazon Studios strikes out again.

• 
  Kolluru Akhil Teja (@akhilteja099) reported 45 minutes ago

  @ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs

• 
  Devendra Agarwal (@devendra0202) reported 46 minutes ago

  @amazonIN @amazon @AmazonHelp website was fake. With my previous experience, I can say that they never deliver items in such cases. Amazon system does not support customer in such cases. There was a time, when Amazon cared for customers, but not any more. This time, I will escalate this issue, will (3/4)

• 
  GeoFinance 💰🐵 (@SillyWorkMedia) reported 47 minutes ago

  What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

• 
  Madeleine Begun Kane is also @MadKane@mas.to (@MadKane) reported 48 minutes ago

  "Amazon drone drops package into swimming pool" If you long for deliv'ry by drone, And your yard has a pool, make this known, Else your package might drown When the drone throws it down And it sinks like an overpriced stone.

• 
  BG Burton (@CuriousInkCo) reported 50 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  Paul Roundy (@PaulRoundy1) reported 52 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  지우 (@minccino02) reported 59 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Quan S. (@Quandalyn) reported 1 hour ago

  @AmazonHelp @JeffBezos Maybe you can help out because apparently you can't reach this department. Side note: a generic email is not resolving the issue!

• 
  지우 (@minccino02) reported 1 hour ago

  @AmazonHelp Just to clarify, are the same representatives who gave me inconsistent answers each time, and who made my situation more complicated, really the best resource for resolving this issue?

• 
  ˖ . ݁𝜗𝜚. ݁ (@celestiaIjay) reported 1 hour ago

  thank god i kept my broken amazon knock off since og fate tour