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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 13: Problems at Amazon

Amazon is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Gresham Errors 2 hours ago
Hopkins Errors 2 hours ago
Rochester Website Down 6 hours ago
New York City Website Down 14 hours ago
Bolivia Sign in 16 hours ago
Las Vegas Sign in 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Azad_Jai_Hind
    Azad Hindustani (@Azad_Jai_Hind) reported

    @AmazonHelp Repeating the same response without actual assistance is not helpful. If you are unable to provide proper support, please escalate this issue and arrange a resolution from your end. I should not be left without any solution after purchasing a defective product from

  • ChristianP49401
    Christian (@ChristianP49401) reported

    @CryptoSays Are there english translations of the original books? I bought a book about Ichi on Amazon and honestly it was a huge let down. There is far better educational material online like your stuff or @DoctorCatX.

  • KhushiGuptss
    Khushi Gupta (@KhushiGuptss) reported

    @AmazonHelp Order received with missing quantity. No resolution yet. Please fix this immediately! #AmazonIndia

  • negi012_negi
    devbhoomi_garhwal_uttrakhand (@negi012_negi) reported

    No explanation. No return option. No refund. How is this even acceptable? This is a serious security issue #Amazon #Fraud #COD @AmazonHelp

  • BadMrFrostii
    Frostii (@BadMrFrostii) reported

    Had a quiet few months with no issues with my credit card, woke up today to an Amazon tvod charge I didnt make. What's even the point of keeping my card locked if it doesn't stop anything lmao.

  • bigulchugh
    Bigul Chugh (@bigulchugh) reported

    @AmazonHelp I am on chat support with them and as usual automated response are given without even checking what the issue is !!! you guys want to solve the problem or not. ?

  • strollarcasm
    Sarcastic Troller (@strollarcasm) reported

    @amazonIN I'm a long-time Amazon customer. My account has significant purchase history — Prime, shopping, subscriptions. Years of loyalty. And this is the service I get? Other platforms deliver to the SAME address with zero issues.

  • AndrewBreiterWu
    Andrew Breiter-Wu (@AndrewBreiterWu) reported

    This was an Amazon facility in Ohio this week, roughly 75 to 100 panels involved, building evacuated and no injuries. I run a solar development and construction business and handle installs and O&M. This is not panels just randomly catching fire. When something like this happens it is almost always tied to DC-side issues like wiring, terminations, connectors, or equipment. The fact it stayed in one section points to a localized fault. The bigger point is this is largely avoidable. We already have clear code requirements and best practices at the national and local level. Proper terminations, wire management, protection, and ongoing maintenance all matter. When systems are built and maintained the right way, the risk is significantly reduced. This is exactly why quality and compliance have to stay front and center, especially at commercial scale.

  • AvinashSinghAs5
    Avinash Singh {Ash} (@AvinashSinghAs5) reported

    @AmazonHelp The link provided is stuck at 'Getting help' and not loading. Please fix this or contact me directly. I have already provided my NCH Grievance Number 9101632. Need a resolution NOW.

  • sAn_stan_deep
    Sa n d e e p (@sAn_stan_deep) reported

    @AmazonHelp That link is not working

  • zevML
    Zev (@zevML) reported

    @Parsers_vc $1.7M pre-seed with Palantir and Amazon as investors. When your first check comes from companies that already understand the enterprise workflow problem, the customer development phase is over before the pitch deck exists.

  • Rino868
    Ghost Warehouses (@Rino868) reported

    @spikeanselm @BlueCheckBeth @jvgraz Hey boomer go burn down an AI data center You think Amazon pays low wages wait until you find out what prisoners make

  • BitClownCrypto
    Jake W. (@BitClownCrypto) reported

    @RitaPanahi @amazon and @twitch platform this guy when he literally supports terror and radicalizations youth. More governments need to be aware of him so they can go after Amazon and issue them recording breaking fines. There are people at Amazon that love this man dearly.

  • fullyeida
    Ashish Agarwal (@fullyeida) reported

    @AmazonHelp Lot of my time is getting consumed in chat with no reasoning on why it cannot be done offline. The efficiency of Amazon is going down and really need someone to take a look

  • aditya3811
    Adit (@aditya3811) reported

    @AmazonHelp Now it shows it is arriving by 10. Which I doubt. Instead of asking me to wait. Take some action. Why am I penalized for your error..

  • WatchParty1
    WatchParty (@WatchParty1) reported

    @jondelarroz There' s literally nothing you can do to stop them, which is part of the point. It's a humiliation ritual. Amazon can lose a few billion to see it through it's a rounding error on the spreadsheet.

  • polyfundX
    Polyfund (@polyfundX) reported

    @Kalshi car dealerships spent 100 years making buying a car as painful as possible, and Amazon is going to fix that in about 18 months what a time to be alive

  • Jai_Adithya__
    Jai (@Jai_Adithya__) reported

    @AmazonHelp The link is not working. When I tried calling your customer service number it’s asking for a 4 digit pin which we didn’t relieve in any communication

  • mvtank24
    Mukesh Tank (@mvtank24) reported

    @AmazonHelp @AmazonHelp Again the same copy-paste reply. Details already shared multiple times. No action, no resolution — only repeated links. Is this support or just time-pass? Resolve the issue instead of repeating templates, or I will escalate to Consumer Court. @mvtank24 #Amazon #PoorService #CustomerRights

  • santoshkjoshi4
    Santosh Joshi (@santoshkjoshi4) reported

    @INALSA_OFFICAL On 1.3.26 , a chimney was purchased from Amazon. The chimney was installed on.9.3.26. not even a month has passed since the chimney is not working. I have lodged a complaint on 4.4.26. but till date no has come to change the faulty part. Mobile 9811802626

  • shubhkshatriya1
    shubh,kshatriya (@shubhkshatriya1) reported

    @AmazonHelp I have already submitted my details using the link you provided today. Kindly confirm and assure that this issue will be resolved by tomorrow (14-04-2026). I would really appreciate a clear commitment on this.

  • ErnestooNjenga
    kintsugi (@ErnestooNjenga) reported

    Country inaexport developers to work for Microsoft and amazon but ojr government cannot run sha on local architecture and servers. Its always down na ilikula 104b shaame!

  • Prajvaljain3
    Prajvall jain (@Prajvaljain3) reported

    @AmazonHelp I need help with an Order The return window closed yesterday but I’ve been facing technical errors on the app. The footwear doesn't fit … can you please help me authorize a manual return/pickup? 👟📦 @amazonIN

  • Sabza200BC
    sabelo (@Sabza200BC) reported

    @josifundza @GuntherEagleman @ace12_skeem Only one MORON called Elon Musk and his few side kicks have issues. Walmart which is a US business and 100% white owned was just one of the many American companies additions that opened their doors to trading SA just last year. Amazon, Microsoft, countless others no issues

  • KumaranSenthur1
    Kumaran Senthur Pandian (@KumaranSenthur1) reported

    @amazonIN @amazon Hi Team, your phone numbers are being marked as spam and are getting blocked by spam filters. This is causing the customers to lose their orders. Could you please fix this problem immediately???.

  • JohnSM_99
    John (@JohnSM_99) reported

    @vasalex93 @cafreiman You’re actually the PERFECT example of the post. The fact you think you save up to buy Amazon is the problem. If you want to own the means of production then you provide the means of production by building your own Amazon. You don’t take it from someone else kid.

  • AdamAlamr11
    Adam Al-Amer (@AdamAlamr11) reported

    Anchor: "Unprecedented cyberattacks on digital story platforms. Wattpad down. Amazon losing books. Google fighting to restore data." Street protests. (E11.S3.Salma)

  • MelanieSReed
    Melanie S Reed (@MelanieSReed) reported

    ...demanding the site build. What people are taking issue with is that AMAZON MADE A BAD PROBLEM WORSE BY THE PROCESS OF CONCENTRATING THE NITRATES. That is clearly stated which the "Community Note" ignores.

  • murtaza77007272
    murtaza bohra (@murtaza77007272) reported

    @AmazonHelp @AmazonAE i sent private message as request but no response yet, its been days i am following up on this issue

  • The4thEpsilon
    TheFourthEpsilon (@The4thEpsilon) reported

    @GoodforWho_ This isn’t an English problem, it’s awful writing from Amazon and other streaming services. These shows think the more times they drop the F-Bomb or other such curses the more mature and cool their characters sound. In reality it sounds like a sad middle schooler on Xbox