Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Some problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

October 16: Problems at Amazon

Amazon is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Website Down
(46.40%)
Errors
(27.70%)
Sign in
(25.90%)

Amazon Outage Map

The most recent outage reports and issues originated from:
Bury St Edmunds Website Down
Puebla Website Down
Leipzig Errors
Bengaluru Sign in
Ashburn Website Down
Brescia Errors

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • maryohh7 Mary (@maryohh7) reported

    @AmazonHelp @Darko137 My sister in law had her account locked because she in error disputed a charge. She has called and replied to an emails amazon several times and she is still locked out since oct 7. Please let me know what info you need so this can get rectified. She is not happy.

  • Alexis_Stokx 🌻 • Alexis Stokx • 🌻 (@Alexis_Stokx) reported

    My husband thinks he’s smart by sending his packages to his cousins house who lived down the street BUT little does he know I have the password to amazon I know what you’re buying buddy! Karma is coming 😘

  • lilbigdadddy TREDEUCE🔫💦 (@lilbigdadddy) reported

    My boss gave me a 50$ amazon gift card and all I spent it all on jocks, g strings, & lace 😂😍 I have a problem

  • SkimGaming Skim (@SkimGaming) reported

    @TheWonderCow @amazon Had a similar experience, except I even got a month of Prime for free on top bc the issue was on their end.

  • HelenRipley13 Helen (@HelenRipley13) reported

    @RippersM @SkyUK Netflix & Amazon Prime. Cheaper, never let down, sod Sky 👍

  • tobygilles 🎙 Toby Gilles 🎙 (@tobygilles) reported

    @AmazonHelp @Dyson @amazon @LadyButch83 ...In the meantime, @amazonhelp, I'm £200 down from paying for a product you've failed to deliver, which is #THEFT, combined @LadyButch83 & I are two full day-rates down in pay, and I've still got ***** carpets. Give me my money back. I repeat, this is theft & I need the cash...

  • cmstetz13 Christina ❤'s 🧀 (@cmstetz13) reported

    @IbottaApp Fetch is still offering Amazon for payouts. Maybe I'll just use that app. My friends have zero issues with fetch.

  • ajennings91 Ashley Jennings (@ajennings91) reported

    It’s been two months and my issue still hasn’t been resolved, about to call @amazon again for probably the 20th time.... #howdoifileacomplaint #worstsystem

  • imkbt92 Kamlesh Thakkar (@imkbt92) reported

    @AmazonHelp Their tone is changed as I have already paid. They are not much interested in resolving my problem.@amazon @amazonIN @Lenovo @Lenovo_in

  • tobygilles 🎙 Toby Gilles 🎙 (@tobygilles) reported

    @AmazonHelp @Dyson ...the previous 2 hours without moving. Nobody had rung the bell and nobody had even driven down the road. Delivery driver hadn't even been to my address before cancelling the delivery, let alone tried to deliver my vacuum...proven by lack of "we missed you" delivery card...

  • sarthak8080 sarthak mittal (@sarthak8080) reported

    @AmazonHelp 90 mins of call since issue not resolved that was raised on 1 October 2019.

  • tobygilles 🎙 Toby Gilles 🎙 (@tobygilles) reported

    Hi @AmazonHelp. I'm sick of this issue. Bought @Dyson vacuum on Sunday for delivery Monday. Stayed in all day Monday. Email comes at 6.30pm on Monday saying "sorry we missed you." I'd been sat in, working on my laptop, facing out of the window to the road ALL day including...

  • nisarg_product Nisarg Shah (@nisarg_product) reported

    As a product manager, I'm learning to solve a customer problem and build products they will love. There is lot of ambiguity that you have to work through to define the best solution for customers. #Amazon #BePeculiar (2/3)

  • Cellaira a disaster but at 35,000 feet (@Cellaira) reported

    @sharkvoodoo No problem! Just make sure when you set them that you aren’t pushing ur gums too much, I put too much pressure and it cuts into my gums. Also get them off amazon. Way cheaper unless you have a coupon 👍🏻

  • HugoGye Hugo Gye (@HugoGye) reported

    Diane Abbott tells the #PinkNewsAwards, sponsored by Amazon, "We need to crack down on the internet giants."

  • BecHauntedHunts Becki ~ The Haunted Hunts👻 (@BecHauntedHunts) reported

    When your @SkyUK broadband goes down & you’ve got no Amazon, Netflix or NowTV & you’re forced to watch normal tv😫😬🙈 #SendHelp #FirstWorldProblems

  • hcwhiteside Hannah (@hcwhiteside) reported

    In capitalism you will have a gap, but it is our government’s fault for letting it get to this extreme. The extreme comes from not putting a cap on companies revenue/income/importance (i.e- Amazon). Policy fixes these issues— if done right.

  • ah_V3nd377a V3nd377a (@ah_V3nd377a) reported

    @FumeiCom @madlittlepixel Ebay's shipping tax is even worst when you are buying out of US. I'm pretty sure product of a similar price doesn't need such high shipping + similar or higher priced tax. I know Amazon doesn't have such issue.

  • markymark_613 Alaba (@markymark_613) reported

    Ive been having this issue where these cheap iphone cables i bought on amazon have been falling out of my phone for the past few months. I thought it was just the cheap cables but then it happened with one of my expensive cables today. I googled "iPhone Cable keeps falling out"

  • AaSimone_ seven. (@AaSimone_) reported

    I been getting emails from amazon all day lol I have a problem

  • mvWiFi mvWiFi (@mvWiFi) reported

    Still suffering from outages. Google, You tube and MSN are up. Anything relying on Amazon’s web services still down.

  • morgelizjeff Morgan Jeffers (@morgelizjeff) reported

    @AmazonHelp Neither of which happened. I was sent a fire stick with no power cord or remote and $30 was not credited to my account. Called again and they credited me enough to buy a new bundle and now I have to send both damn fire sticks I’ve received along with the broken remote back.

  • jasminchua Jasmin Malik Chuapacabra 🦇 (@jasminchua) reported

    @terrygtnguyen Buy Online Pickup in Store (BOPIS) or things like Amazon lockers can help mitigate a lot of these problems, too.

  • Devashi24580618 Devashish Das (@Devashi24580618) reported

    @ethoswatches @amazon, Avoid buying expensive watches online, in case if it's the only choice then check for seller reputation before spending, I was sent a Seiko chronograph in run down condition by Ethos, they are really to good to be true. Swiss Paradise Rules! Ethos Sucks!

  • MaraleeLynese 🏁Pass_The_Butter_Jesus🏁 (@MaraleeLynese) reported

    Halloween party on the 26th and I have no costume 😫 amazon let me down

  • BionicTdb BionicTdb (@BionicTdb) reported

    @3dog101 @MatticusFinch1 Amazon stock just went down because of this tweet

  • skamovie Pick it up! (@skamovie) reported

    @huffleteach Not sure about itunes as they have announced they're shutting that down, but amazon and vimeo for sure

  • SFFAudio SFFaudio (@SFFAudio) reported from Coquitlam, British Columbia

    @mockman If by publish u mean putting together a PDF, I cld do that. It wld b a big job. Each issue's page wld require reformatting & the magazines copyright on some issues mite cover some of the issues letters. Big job. & given I wouldn't be publishing it to Amazon its probably too big

  • GhostVindaloo Avg Podcast Listener (@GhostVindaloo) reported

    @EDMLive @lpolgreen @JeffYoung Then let’s all just die if we can’t tax Amazon because that is what is going to happen anyway. Congrats on letting your fears destroy your goals. Trickle down has been disproven yet you cling to it.

  • natelege_ Natelegé (@natelege_) reported

    Amazon told me I had an order on the way and I thought it was an error or hack because I couldn’t recall ordering anything recently. Turns out it’s Cyntoia’s book which I pre-ordered weeks ago 🙏🏾

  • FuriousSterling Big Star Energy (@FuriousSterling) reported

    @slimyswampghost I haven't done it from amazon japan but I've ordered books from Amazon France with zero issues.

  • Rp7655 Robin (@Rp7655) reported

    @AmazonHelp No response and no order. At this point I'm ready to cancel the order. Her birthday has come and gone. I've never had issues like this.

  • sarthakshah5 sarthak shah (@sarthakshah5) reported

    my amazon account is swapped with other person's account. Ex. My shipping address is change with other user's account. @JeffBezos & @Werner This issue is second time i am faced in last 3 months. This is an #privacy issue. Anyone may take legal action on this.

  • goteamotto Aimee Otto (@goteamotto) reported

    @bethanyrydmark @R_Denhollander I’m part of Team Never Amazon! I don’t even let myself acknowledge that they exist (unless it’s to write a review for a book I loved) because I hate so much what they’re doing to the economy & their workers. I accept the inconvenience as part of my commitment to slow living.

  • beth_lekas хуй знает (@beth_lekas) reported

    @VincentRupp I'd be less upset if it was an amazon order, like that's super refundable and replaceable. But this package is from a small business that likely will just tell me tough shit, your package not being delivered isn't my problem.

  • ClassicDWFan HEEEEEERE'S JOHNNY!!!! John Ryan, that is. (@ClassicDWFan) reported

    I have said it before and I will say it again. Amazon do not deserve their customer service staff. Polite, prompt and extremely helpful for sorting out a gross error of mis-advertisement.

  • JackRobertsLRG LiverpoolRetroGamer (@JackRobertsLRG) reported

    @scottehbwoy On sale for like 15 quid down from 40 on Amazon atm 👀👍🏻

  • Elliot_Hewitt ELLIOT (@Elliot_Hewitt) reported

    Mothers sorted me right ahhht... ordered me Michael Myers outfit for Halloween on amazon prime, Baton down the hatches kids, there’s gonna be a kitchen knife in my hand and it ain’t gonna be for slicing avocado’ mush... oh no no.

  • LegallyBEAT Zsazsa (@LegallyBEAT) reported

    @krewelladevill One time i just broke down and bought a box of 10 someone was selling on amazon cause i need it in my kit 😩

  • Elliot_Hewitt ELLIOT (@Elliot_Hewitt) reported

    Mothers sorted me right ahhht... ordered me Michael Myers outfit for Halloween on amazon prime, Baton down the hatches kids, there’s gonna be a kitchen knife in my hand and it ain’t gonna for slicing avocado’ mush... oh no no.

  • ThePiPiper 🎃🥞TheSpoopSpooper🐼🎃 (@ThePiPiper) reported

    "Amazon is only doing this to sell more items" Right Susan, maybe. However, I can't imagine a company that makes $2.6 billion a quarter. Sat down and was like "SHIT, WE NEED MORE MONEY" and thought that adding 6 pride emotes was going to be the key to their success.

  • redicredips 𝙎𝙋𝙄𝘿𝙀𝙍 𝘽𝘼𝘽𝙔🕷️🚬 DM for commission (@redicredips) reported

    @slimyswampghost Sometimes Amazon JP ships internationally, if that's the problem. It depends on the seller tho

  • ramyavellanki râmÿà❤️ (@ramyavellanki) reported

    @OyeBandhu @amazonIN @AmazonHelp plz check this issue

  • cool_mahi Maheshwer Pandena (@cool_mahi) reported

    @AmazonAE anyone in amazon care about this issue, it’s been one month with out any solution

  • unsmockable E✨ (@unsmockable) reported

    I don’t understand why more billionaires/rich ppl don’t solve environmental and social problems. Like..saving the Amazon or funding legal help for the wrongfully convicted....those would be the biggest flexes you could flex...... 🤔😩🤯

  • Incubusphan XRP Space Cat (@Incubusphan) reported

    @MrCugs @PeacemakerXr @TonyVal76476318 Ok so if i had a small business and payed out 20% of my income in taxes i would still see a problem with amazon paying zero. The comparison is irrelevant.

  • ZacharyClowes Zachary Clowes (@ZacharyClowes) reported

    If you use @amazon you are part of the problem

  • AdityaPangtey Aditya Pangtey (@AdityaPangtey) reported

    @oneplus @getpeid @amazonIN My one Plus TV installed on 30th Sept broke down on the12th Oct. One Plus customer care asks me talk to amazon and amazon asks me to talk to one plus customer care. Its idiotic how much time is wasted because you cannot figure out due process.

  • Jokernights Jokernights Gaming (@Jokernights) reported

    @jimmy25281 Yeah that is the issue I don't know enough of which brand on Amazon.. there's ficmax, killabee, homall, lol

  • TNWNC GekkouKitsune (@TNWNC) reported

    I don't know how I want to order Pokemon Sword Shield... Clearly I want to play it right away, or at the very least day of. Amazon let me down last time I preordered something from them. There may be a midnight launch, so I could do that, but weather could be bad. (1/3)

  • UridiumAuthor Andrew Braybrook (@UridiumAuthor) reported

    @miisatoxxx amazon japan second-hand to tenso and then deal with the import duty seems to be the cheapest way. About $40 or so per title to buy, then there's the postage. I see the problem! Might be cheaper to find someone who owns them already and invite yourself round to watch with pizza.

  • manish_kmar Manish Kumar (@manish_kmar) reported

    @AmazonHelp @amazonIN why you forced me to contact you on social media. Why issue still existed. Last customer I talked and insisted not to force to bring in public. But issue is still pending. 15 din amazon jaisi firm lagayegi to fir ho gaya. From 10 days I am complaining for the problem

  • SaalimQamar Saalim Qamar (@SaalimQamar) reported

    @SwapnanilDhol I also use Amazon Basics HDMI Cable to connect 2 displays, one through a thunderbolt to hdmi adapter. However, I dont have that issue. You may have a faulty piece

  • MountainTechDad MountainTechDad (@MountainTechDad) reported

    @DigitalOmaid @TheRealLeejo I am inclined to agree. Google is a mess. FB is facing congressional scrutiny. Amazon is problematic. Apple has saturation problem. IPOs are way down. Everyone is deeply entwined with the big 4 so if any of those suffer it will impact whole industry.

  • 501Neeraj Neeraj Agarwal (@501Neeraj) reported

    @AmazonHelp The reply I get is that it was a technical glitch from your side and I am still not getting the cashback,cool.I am still not at fault as there's a clear breach of contract from your side and I would try taking a legal action if possible.

  • Handsome_Stalin Handsome_Stalin (@Handsome_Stalin) reported

    @TwitchSupport @Twitch @AmazonHelp (6/12) My account has never had any strike or suspension before this and I have interacted with Support and Staff in order to report, applied for partnership, and went to Twitchcon using this username with no issues.

  • DaPandaBanda DaPanda @Destiny-Islanders (@DaPandaBanda) reported

    The battery can also barely hold a charge and dies within like a few minutes of being unplugged (a problem I had and dealt with since my grandma's dog chewed through my original cord and I bought a replacement on Amazon that clearly didn't fit the bill)

  • Handsome_Stalin Handsome_Stalin (@Handsome_Stalin) reported

    @TwitchSupport @Twitch @AmazonHelp (1/12) These are automated tweets because Twitch customer support is so shit and @Amazon should know about it. These tweets will show up until my issue is resolved plus every additional day @Twitch ignores this :)

  • Jeggars Jenny M (@Jeggars) reported

    @AmazonHelp Hiya. We deleted our multiroom/everywhere group and reset but still not working. It seems not like ANY #BBCRadio stations. Can you look into this please.

  • asligamer4u ItzGOT (@asligamer4u) reported

    @AmazonHelp Also, the IMDB shows a list of movies available on Prime. When redirected to Prime, I get an error contact Amazon support

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error