Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/16/2026 20:35

February 16: Problems at Amazon

Amazon is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (21%)

    Sign in (21%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSilver Spring Sign in
United StatesEdison Sign in
SpainSevilla Errors
United KingdomNewtownards Errors
United KingdomManchester Sign in
United StatesJacksonville Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • shaedygirl woman with unpopular opinions (@shaedygirl) reported

    @DiscussingFilm Tbh i only really want to watch cobra Kai on Netflix. I live terrible b movies that are soo bad they’re good and for that, you need Amazon. Amazon has the worst content but its hilarious bad. Netflix is just boring

  • chicagojack Jack Brady (@chicagojack) reported

    @DanSaysThat Word. I was going to head over now but then I picked up an Amazon shift that I couldn't turn down so once that's done as long as I'm not in bum **** nowhere I'm going to come up and have some beer and wings with you guys

  • Youngblock334 @KingBlock334 RIP NIPSEY & Kobe (@Youngblock334) reported

    @SporadicCereal @Zombie_Ap3 @etanthomas36 Okay NON BOT So what did he do exactly besides “ share “ a link that’s on a public site that publicly say they are not taking it down. Are u holding Amazon accountable as well ??

  • KevinSigmu Kevin Sigmund (@KevinSigmu) reported

    @TJOmega The biggest issue with this is that DND kinda shafts anyone but the big sellers like Amazon & Walmart. You might be better off selling Kobold Press & maybe DM’s Guild physical books?

  • kudasz Greg Kudasz (@kudasz) reported

    @AmazonHelp There may be a workaround but I don't think you understand the problem. Amazon is inserting commercials into the product. Like a TV show, you can't turn them off. I paid hundreds for these devices and out of nowhere, you start running commercials.

  • moesnaps78 Maurice C. Pritchett (@moesnaps78) reported

    @RonFilipkowski He says this as if he didn't get rich also.....you can't tell me his portfolio doesn't include Tesla, Amazon, or Moderna. The "real" problem is every day Americans refuse to do what they do because we're too busy allowing these clowns to fill our minds with senseless garbage.

  • TheMillerEffect A Very Milly Christmas 🎅🏻🎄 (@TheMillerEffect) reported

    Burned an hour and forty minutes of my day watching the most batshit Lupin III animated feature ever produced. Apparently it wasn’t english dubbed until 2018 so immediately tracked down a DVD on Amazon. #NerdLife

  • FatKellyBundy Recla Fatty Cassano 👻💚🦄🎃🍿 (@FatKellyBundy) reported

    A Walmart delivery driver can bring me $100 of groceries that include almost 30 pounds of oranges no problem but an Amazon driver can't bring me a 4' 15lb artificial Christmas tree because my front door is "inaccessible" wtfffffff

  • adinalge Aditya Nalge (@adinalge) reported

    @amazon refusing to give me a refund even after I returned the item and I have the return receipts from UPS. Refused to escalate the issue for a month and then told me they are unable to find the item in the warehouse. Customer service hung up on me multiple times. Terrible exp.

  • halfmoonbay79 Ian O’Neill (@halfmoonbay79) reported

    @amazon I fail to understand why Amazon continues to guarantee delivery times but when it comes down to brass tacks you always blame the shipper or in house logistical spikes: just admit you messed up and do what you can to make it right.

  • _huz2 Hamza (@_huz2) reported

    Maybe it was a blessing in disguise winding down my Amazon/eBay stores earlier this year. Reading the news and seeing businesses lose sales due to the strikes by Royal Mail makes me think Q4 I would of been hampered to say the least!

  • kaitlyn_peery Kaity (@kaitlyn_peery) reported

    @pulte I lost my job at Amazon due to issues stemming from my PTSD. I'm on unemployment and do spark delivery, but the roads where I live haven't been safe for that for awhile. Despite my best, I'm way behind. $peeryk

  • MasterBassWindu IAmMasterBassWindu (@MasterBassWindu) reported

    @AmazonHelp be real fantastic to actually talk to a phone tree that understands an issue.

  • RendaNotBrenda Renda (@RendaNotBrenda) reported

    Buying an appliance on Amazon is impossible because every product has at least one review that says it almost burned their house down

  • TwyZone TwyZo (@TwyZone) reported

    @fangirlfornfl I have the same problem and Amazon is not going to resend me the package. It's a Christmas present for my son and I have zero recourse!

  • teslabot99 Teslabot99 (@teslabot99) reported

    @NafofellaNz @LucidTrading_ @squawksquare 1/ Just look at the chart of every single TECH stocks for the last 12 months. Google, apple, META, Amazon, NVDA, AMD, MSFT. They’re all down 30-60% year to date. During the QE boom the stocks that went up like crazy will drop like crazy also during QT and hikes

  • electricashley Ash 🤱🏻☕️ (@electricashley) reported

    @AmazonHelp What isn’t the problem… I’ve had missing items in the packages, wrong items sent and the one time a MATTRESS was lost….. lost of packages being 5+ days late. I get it’s the holidays but it’s unacceptable to have so many order be delivered wrong or missing once it says delivered

  • shyguy58701 Felix Whiteshield (@shyguy58701) reported

    @AmazonHelp People on the phone and chat don’t know how to fix this issue. When they don’t know how they will hang up and end chats. They don’t say bye or tell you anything. When they don’t know how to fix it they will get rude and start yelling and become snobby. #amazon

  • BrokeGamers__ Monkey D. Pierre (@BrokeGamers__) reported from Louisville, Kentucky

    I wonder if it’s sum you can buy on Amazon to fix broken zippers

  • adinalge Aditya Nalge (@adinalge) reported

    @amazon refused to give me my refund even after returning my item and provided UPS return receipts as proof. Refused to escalate the issue for a month and then told me they are unable to track down the item. Customer service hung up on me and told me to read terms and conditions.

  • DinoDoesSports Dino (@DinoDoesSports) reported

    @CodyShook_ I loved #TNF on standard tv because I can flip around to other sports during breaks. Having the game on Amazon ruins that entire flow. This is not an important problem, but its a problem.

  • rabhi_massi Alpha Male Clever ( AMC ) (@rabhi_massi) reported

    @BahadirUsa @matt_kohrs Hahahaha you think tesla is dropping because of elon .. look at the whole market all stocks are down 85% including amazon google netflix facebook .. what do you have to say about those

  • sethmillz We're All Alone in This Together 🇦🇷 (@sethmillz) reported

    why amazon's console gotta be so complex. I still appreciate the encapsulation though. all you have to do is click a button and you have a whole server to yourself.

  • AvinashGupta_1 Avinash Gupta (@AvinashGupta_1) reported

    Hey @amazonca, it's been 20 days since I requested a refund and I'm still waiting. I'm disappointed that I haven't received my money back yet despite multiple emails. Can you please look into this and resolve the issue as soon as possible? #Amazon #refund @AmazonHelp

  • tiffanytweets80 Tiffany (@tiffanytweets80) reported

    Amazon: WARNING! This product will arrive after Christmas!!! ⠀ Me: Calm down Amazon, it’s just laundry soap

  • fueledbyganja #BLACKLIVESMATTER (@fueledbyganja) reported

    my manager called me today and I thought I was gunna get in trouble for calling out yesterday but they wanted to give me an amazon gift card for being the top team member this quarter🥲

  • Tytalus7 Adrian Bond (@Tytalus7) reported from Colchester, England

    @AmazonHelp I’ve already contacted your operatives and they’re arranging a refund… But now I’ve proof of the switch, you’ve a serious problem.

  • dtnelson David Nelson (@dtnelson) reported

    @TiredActor Jeez I’m sorry. When I had it I took Tylenol (for fever), Delsym (for cough), and Zyrtec (for nasal congestion), & they knocked down the symptoms quite a bit. I also ordered a pulse oximeter from Amazon so I could monitor my blood oxygenation & relax knowing that I wasn’t dying.

  • blackBlondiee_ Simon Says💕 (@blackBlondiee_) reported

    I do not like the way this movie The Nanny ended on Amazon prime. I was sitting here waiting for more🥴 that’s a terrible/sad way to end a movie😩

  • PJeffcock Phil Jeffcock 🇺🇦 🇪🇺 (@PJeffcock) reported

    @AmazonHelp Hi Toshiba, yes I generally reserve logging cases with Seller Support for absolutely unresolvable mission critical problems as I find it a deeply frustrating experience. Hence my screaming into the void on Twitter. #workWithUsAmazon