Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Benito Juarez	Sign in	2 hours ago
Piscataway	Errors	4 hours ago
Rices Landing	Sign in	7 hours ago
Salt Lake City	Errors	2 days ago
Lake Butler	Website Down	2 days ago
Annecy	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thierry from arvy 🇨🇭 (@ThierryBorgeat) reported 53 seconds ago

  Roughly 40% of the S&P 500 now sits in six companies. Five of them trade below their ten-year average multiple. Bloomberg ran the chart under the headline "Getting Cheap." I would read it differently. Nvidia trades near 20 times forward earnings against a ten-year average around 35. It guarantees its customers' debt so those customers can buy its chips, the memory cycle is at its most extended point in decades, and the cost of insuring its bonds just had its sharpest move since the contract began trading. Microsoft trades at 19 against an average near 27. AI is eating the software business model and nobody knows yet what replaces per-seat licensing. Amazon trades at 20 against an average above 50. The e-commerce and cloud leader is now in a knife fight in both businesses, against a comparison base built in much easier years. Alphabet trades at 19 against an average near 21. if you exclude investment gains it actually sots at around 40(!). The search monopoly premium is gone and the company is now bidding for AI customers alongside everyone else. Meta trades at 13 against an average above 20. The social monopoly premium is gone, and the reputation now is a company that goes all in, repeatedly, with less to show for it each time. Notice what they have in common. For twenty years these were six different businesses. Search, retail, phones, social, software, silicon. Each one a monopoly in its own lane, which is what the premium multiples were paying for. Today they are all spending enormous sums to sell the same thing to the same customers, funded in large part by advertising, which is cyclical, on a return nobody has yet demonstrated. That is not six companies getting cheap. That is six monopolies turning into one competitive market. And here is why the multiples keep sliding anyway. Bad news gets priced in. A market can absorb a weak quarter, a lost case, a failed product. What a market cannot price is not knowing what the business is going to be. Then there is Apple. The only one of the six getting more expensive. Near 37 times forward earnings against a ten-year average near 21, and close to ten times sales, on a company growing in the low single digits with no answer yet to what comes after the iPhone. Five of them are being re-rated for reasons you can write down. The sixth is being bid up for reasons nobody can. My 2 cents? Just flows.

• 
  Robert Coskrey & Radar (@Byhisstripes68) reported 1 minute ago

  @AmazonHelp Hello, situation remains unresolved. I am not able to regain access to my Amazon account. I was given an email address to the account department that does not receive emails. I am being denied human help. I have called more than 20 times trying to resolve this problem without success. I will make no further attempt to contact Amazon.

• 
  Kathryn Pulliam (@KathrynPulliam4) reported 1 minute ago

  @Old_SchoolEddie I use GROK to find the best rated products Made In America. It does a great job of breaking down products and if the company makes or just assembles in America. Sadly just about every search engine gives links that lead back to Amazon, Walmart, or similar stores. So I often look up the products individually and buy from the site. It is more of a pain, but I guess I am just trying to put my money where my mouth is. LOL

• 
  Big Famous (@TheeBigFamous) reported 6 minutes ago

  @AmazonHelp No, I want your drivers to turn their music down when they're out delivering. They can listen to it in the vehicle, but I don't want to hear it blaring outside!

• 
  Duvi (@DurvaRathi) reported 9 minutes ago

  @AmazonHelp serious issue regarding my return request for Order No. 406-4744769-7613122 (Lenovo LOQ Laptop worth ₹1,35,000). The laptop is non-functional and I raised the return request well within the eligible return period.

• 
  Cryptocrat (@Cryptocratico) reported 10 minutes ago

  🚨 AI TRADE UNDER PRESSURE — FED RISK NOW AMPLIFYING THE SELL-OFF The Nasdaq is down more than 1%, while the Philadelphia Semiconductor Index has fallen around 4% and is now more than 20% below its June peak. The pressure is concentrated in AI and chip names: Micron: -6.4% Intel: -5% TSMC ADRs: -2.7% NVIDIA: -1.2% The market is no longer rewarding AI spending automatically. Investors now want proof that hundreds of billions in hyperscaler capex are generating real returns. That makes this week’s Microsoft, Meta, Amazon and Apple earnings critical. At the same time, the Federal Reserve announces its rate decision tomorrow, with markets still assigning a meaningful probability to a hike. Higher rates would increase financing pressure on debt-heavy AI infrastructure projects. This is not evidence that the long-term AI trend is over. It is a valuation and execution test. The next major move will depend on two things: Whether hyperscalers can justify AI spending with revenue and cash flow Whether the Fed reinforces or relieves the current rate shock Expect volatility to remain elevated across semiconductors, the Nasdaq and high-duration growth stocks.

• 
  Pixie (@LORElitaPixie) reported 12 minutes ago

  Yall what are doing here? You know SHEIN is no worse than Amazon or Walmart right? What are we doing here (To be clear, this ISNT me coming down on her for Walmart or Amazon this is me coming down on the culture that convinced her she needs to apologize for a SHEIN item)

• 
  Meathead "BBQ Hall of Famer, Hedonism Evangelist” (@meathead) reported 15 minutes ago

  @Mela__son I train puppies for Leader Dogs For the Blind. The Americans With Disabilities Act (ADA) says that Service animals must be treated like crutches and wheelchairs. They can go anywhere and that includes grocery stores, restaurants, airplanes, etc. Some common sense must be used. You shouldn’t bring a Service animal into an operating room or the wolf exhibit at a zoo. The law differentiates between service animals and comfort animals. Service animals perform a service, comfort animals provide comfort. Comfort animals are not afforded the same privileges as Service animals. But there are several problems with the law. There is no standardized licensing procedure for Service animals, trainers, and owners. As a result, anyone can go on Amazon and purchase a jacket for their dog that says Service animal. Incidentally not all service Animals are dogs. These fake Service animals are a real problem. They have been known to attack people, and there is a case I know of where a fake service dog killed a real service dog. Oddly enough, a manager or employee cannot ask an owner what their disability is, but they can ask what service the animal provides. In this movie, I see several questions. Is this monkey a service animal or a comfort animal? If it is a service animal, what service does it provide? And in the case of Karen‘s complaint, it could be a caring disease, but so could she. A well trained manager should know the rules and if they were called over, should be able to solve the problem. But the boy in the wheelchair had the right idea. I have faced this when I bring dogs. I am training into stores. Many people know the rules now, but on rare occasions, I am challenged. When I am, I don’t argue I leave. On occasion, I will send them a letter after the incident.

• 
  Amazon Help (@AmazonHelp) reported 16 minutes ago

  @RohitChaudxgml @amazon @RohitChaudxgml We are sorry to learn that you've not received your order yet. If the item is not delivered today, the carrier will re-attempt to deliver the item on the next day. Request you to wait and keep us posted if the issue persist. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Tanmaya

• 
  The Circuitry (@thecircuitry_) reported 19 minutes ago

  Amazon is reportedly winding down most of its flagship AI models as part of a strategy overhaul.

• 
  Luke Skywalker (@LSF4Life1981) reported 25 minutes ago

  @bryantabares @RinoTheBouncer PSN went down do to Amazon Web Services, who also doesn't say anything

• 
  justsomeguy (@dvdspires) reported 26 minutes ago

  @Jawmuncher I have noticed that Xbox discs tend to be a little pricier than PlayStation when looking on Amazon. Might change down the road and even give Xbox a boost, if they can use it properly.

• 
  KIRAN (@KiranMortha) reported 29 minutes ago

  @AmazonHelp There are no security issues. I have clearly asked you why is your chat support so useless that they just terminated the chats ?? Why is it such low grade thing in India

• 
  dirtydelta69 (@dirtyreplyguy) reported 32 minutes ago

  @BleedOilBlue @dstaples I thought Amazon was aweful. Their panels are terrible.

• 
  V (@vjordan1697) reported 35 minutes ago

  @ICICIBank @ICICIBank_Care not able to do any transaction through my amazon pay icici credit card, any downtime? “Your transaction failed as the bank was unable to validate your card. Please try with another payment method or contact your bank.” Getting this error constantly!

• 
  Marty (@martyguthrie) reported 36 minutes ago

  @wbridgefa @StevenJBurns Couple years ago, bought the cheapest laser jet on Amazon. Plugged it directly into my Mac mini and forbade everyone from ever connecting it to WiFi or bluetooth. No problems so far.

• 
  Willow🍁 (@HRHLou) reported 39 minutes ago

  Mom just caved and ordered a new Swiffer Wet Jet on Amazon. Was much cheaper than the stores we went to. Ours was OLD - first generation and Mom tried to fix it. No go. Only used for wee wee pad clean up and the occasional kitchen wipe up.

• 
  John Robert Lamarr Greer (@Ho66470Hokage) reported 39 minutes ago

  @JasonPremoMFG If the wage at your machine is lower than a delivery driver for amazon then then where do you think the problem lies? I mean you could just import more migrants and make wages go down more on average. Or you could charge for work and pay your employees a decent living wage.

• 
  haitham (@theonlyhaitham) reported 40 minutes ago

  Six days ago I posted about an Amazon listing edit that got accepted four times and never showed up on the page. It's finally live. Here's what actually fixed it. Not re-uploading. I tried that four times across two different methods. Every attempt was accepted and every attempt did nothing. What fixed it was a case, written a specific way. Not "my title isn't updating, please help." That gets you routed to the self-service tool you already tried. Instead: name the team (catalog), list the batch IDs of every failed feed, quote the exact error code, and frame it as their record breaking their own current schema. My listing carried five backend keyword values from an era when five was allowed. Amazon now allows one. So every feed I sent got validated against the old record and rejected, including the feed that would have fixed the old record. Filed it Sunday evening. Live by Tuesday. No human ever joined the chat. The tell that you're in this situation: your edit form shows the new value and the live page doesn't, 24 hours later. The moment you see that, stop editing. Re-pushing is free and it cannot work. Open the case.

• 
  GrizzleHorn (@grizzle_horn) reported 42 minutes ago

  @HasbroPulse @amazon Fix your ******* app

• 
  Khai Davers (@Khai_Daverss) reported 43 minutes ago

  @AmazonHelp I have been logged out of my account and when I try to log back in it is an old inactive number that is not in use anymore. When I proceed to customer service to try and disable 2-Factor authentication it asks me to login again (which I can’t because of the above).

• 
  Aaron Wrotkowski (@AaronWrotkowski) reported 44 minutes ago

  @Tortacular Don't worry, Amazon will have the whole deal down the road.

• 
  Amazon Help (@AmazonHelp) reported 44 minutes ago

  @OnlyOmega13 Hello, we're sorry to hear about this issue with the driver, and we are here to help. Can you please confirm what Amazon website you use, is it .com, .ca, .ie, .co.uk, .in, .za, etc.? -Morgan

• 
  Namrata (@choicesgame9) reported 48 minutes ago

  @AmazonHelp can't login to my I'd,it's sending verification to some old no.,can't even change it,tried everything but to no avail,what to do?? I'm locked out of my account 😔. Email login also isn't helping 😭.

• 
  Blitzraver (@Blitzraver) reported 48 minutes ago

  @SayAnything005 @LeilaniDowding There's a property that's been abandoned for 7 years and listed for 700k. It's been bought and renovated over the last 3 years with multiple trades involved. That's what wealth does. You can offset assets, which is legal. It's a myth they pay less. Amazon and Meta are the issue.

• 
  Enkhmanal 🟠 (@Enkhmanal) reported 51 minutes ago

  $UPS - UPS FINISHED THE AMAZON GLIDE-DOWN, RAISED THE YEAR, AND GAVE UP NEARLY THREE POINTS OF INTERNATIONAL MARGIN Carol Tomé said UPS "successfully completed our Amazon glide down and related network reconfiguration initiatives as designed" over the past 18 months. US Domestic revenue rose 6.0% to $14.93 billion on a 9.3% increase in revenue per piece, adjusted operating profit rose 21% to $1.19 billion, and the company raised full-year guidance to roughly $91.2 billion of revenue and $7.22 of adjusted EPS. The arithmetic underneath is a carrier delivering less and earning more. Revenue per piece outran revenue in both segments, which implies roughly 3% fewer US pieces and 5% fewer international ones. International is where it leaked: revenue grew 12.5% to $5.04 billion while operating profit fell to $623 million from $682 million, a 12.4% margin against 15.2% a year ago. Shares fell several percent against a roughly 1% dip in FedEx, so this is a UPS problem rather than a parcel-sector one. Shedding the lowest-yield volume lifts domestic margin mechanically, but that mechanism does not travel: international is buying 18.9% higher revenue per piece and converting less of it, which is the part completing a glide-down does not fix.

• 
  West Coast Reports (@CoastReports) reported 52 minutes ago

  @DSparks1109 @TalentOnLoan865 @MichelleMaxwell I have only 6-7 but use my debit primarily, except for the Amazon prime card. Apple savings acct was paying over 4% for a while but now down to 3.5% in savings. I just use that metal card for recurring cloud charge. I have CD I want to switch at maturity, looking at rates they are from under 4 to just over rn, so 6% is a huge boost. 33% boost! My Credit union doesnt want to talk to X money though. We'll see how it rolls.

• 
  Bishu Paul (@bishumahajan) reported 55 minutes ago

  @AmazonHelp please issue my refund

• 
  BlockFlow (@BlockFlow_News) reported 56 minutes ago

  🚨 🚨 Earnings to watch this week. A summary what you should and must know $BE - Leopold Aschenbrenner's largest bull position in the 13F portfolio of Situational Awareness LP. - Q2 2026 results scheduled for after market close today, with conference call at 5:00 PM ET. - Currently -13% ahead of earning. $PYPL - Released this morning (before open). - Beat estimates (revenue ~$8.68B, adjusted EPS $1.38 vs. ~$1.28); +4.3% after earning. - Stripe and Advent International offered $53B to acquire PayPal at $60.50 per share. $SKHY - DRAM market share: #2 overall at ~29% - US ADR listed on Nasdaq on July 10 in a record $26.5B offering (priced at $149). Has since fallen sharply, -21.35% and is trading well off those highs. - Q2 results / earnings call is on Jul 29 at 9:00 a.m. KST (8:00 p.m. ET on July 28). $MSFT - Biggest AI CapEx story this week (>$190B planned for the year). - Azure growth, cloud margins, and whether AI spending is converting into real returns will dominate the call. - Q2 results scheduled for after market close on Jul 29; now -15.75% YTD. $META - New $14B joint venture with BlackRock for a 1 GW AI data center campus in El Paso, Texas. BlackRock-managed funds own 80%, Meta retains 20%. Meta is the sole initial tenant; first capacity expected online in 2028. - These projects sit at the center of the broader AI CapEx debate ($125–145B guidance for 2026) and questions around ROI / excess compute. - Q2 results scheduled for after market close on Jul 29. $HOOD - Recent product pushes (own blockchain, stock tokens, Platinum Card, prediction markets). - Built for tokenized stocks/RWAs, but early momentum has been dominated by vigorous memecoin launches and trading; currently -18.77% YTD. - Q2 results scheduled for after market close on Jul 29, conference call at 5:00 PM ET. $SOFI - Q2 results scheduled for before market open on July 29 - SoFi EVP Kelli Keough sold 10,954 shares at an average price of $17.19. She has also made two recent stock sales on Jun 22 and May 20 respectively. - $SOFI is -39% YTD. $AAPL - The 2nd company in history to surpass $5 trillion in market cap. It's now the world’s largest company, approximately 6% larger than Nvidia. - Previously raised prices on MacBook and Mac mini (and iPads) in late June due to soaring memory/storage chip costs driven by AI data-center demand. - Key focuses for earnings includes Services growth, iPhone demand, China recovery, and Apple Intelligence / AI feature adoption. - Q3 FY2026 results scheduled for after market close on Jul 30. $AMZN - Amazon is overhauling its AI strategy by winding down much of its flagship Nova lineup and concentrating engineers + computing resources on a smaller number of frontier-model efforts. - Other key focuses includes AWS growth rate, AI CapEx intensity, advertising momentum, and retail margins. - Q2 results scheduled for after market close on Jul 30. $COIN - Jesse Pollak stepped back from the Base App (admitting the SocialFi / creator coins bet failed) and handed it over to Cobie. - Base meme activity has gone quiet since CEO Brian Armstrong denies meme endorsement. - Broader focus remains on expanding beyond trading (stablecoins, Base L2, prediction markets, Everything Exchange). - Q2 results scheduled for after market close on Jul 30. $RDDT - Strong expected ad revenue growth (analysts ~$745M, +49% YoY). $1B share buyback authorized. - Stock dropped sharply on reports Reddit is reconsidering / may not renew its AI content licensing deal with Google. - Q2 results scheduled for after market close on Jul 30, conference call at 4:30 PM ET. $MSTR - Pure leveraged Bitcoin play (holds ~843k BTC). Update on accumulation strategy, BTC yield, or buybacks is critical. - Q2 results scheduled for after market close on Jul 30. - Stock has been hit hard by the recent Bitcoin selloff. KIOXIA - Japanese NAND flash memory maker (key player in storage chips). - SK Hynix-related vehicle rising as a major shareholder as Bain Capital exits and Toshiba continues reducing its stake. - Now already -59% from its ATH - Q1 FY2026 financial results released on Jul 31 at 15:30 JST (2:30 AM ET).

• 
  Nathaniel Greene (@dawn_berlitz21) reported 58 minutes ago

  @AmazonHelp i bought a Fanxiang md85 ssd enclosure back in February of this year and its been giving me problems according to the lsiting amazon provides customer support it be nice if there is a email i can contact as it would be asier for me to email since im a gamer