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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 15: Problems at Amazon

Amazon is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Vancouver Sign in 6 minutes ago
Houston Sign in 30 minutes ago
Surrey Errors 5 hours ago
Houston Errors 7 hours ago
Montgomery Website Down 8 hours ago
Edison Website Down 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • SIMstackinvest
    Stack Invest Multiply (@SIMstackinvest) reported

    If you had put $10,000 into Amazon on May 15, 1997, you’d be sitting on over $35 million today. But that $35 million wasn't just a 29-year nap; it was a psychological war. During the dot-com crash, Amazon didn’t just dip—it nearly evaporated. The stock fell more than 90%. Imagine watching your $10,000 grow into a few hundred thousand, only to see it crash back down to almost nothing. 99% of people would have panic-sold. In the SIM framework, we talk about having a "Stoic Edge"—this is exactly why. You don't get the $35M unless you can stomach the total collapse. For years, Amazon was a "money-burning machine." Jeff Bezos was mocked by Wall Street for not making a profit. To stay invested, you had to ignore the smartest people in the room and trust the Engine he was building. Most people can't handle a "boring" index fund for six months, let alone a decade of negative headlines. That $10,000 didn't just grow because the stock went up; it grew because of four major stock splits. Your original shares would have multiplied 240 times.  • 1998: 2-for-1  • 1999: 3-for-1  • 1999: 2-for-1  • 2022: 20-for-1 By the time the Multiply phase hit, you weren't just holding shares—you were holding an army.  If you want the Amazon-level returns of the future (maybe in AI or energy), you have to do the things most people won't: • Build a foundation so solid you don't need to sell when the market crashes. • Develop the rare skill of filtering out the noise. • Stay in the game long enough for the math to do the heavy lifting. Finding the next Amazon is hard. Holding the next Amazon is almost impossible. Don't chase the "Crazy" returns of the past; build the system that allows you to survive the volatility of the future. What’s a "boring" asset you’re holding right now that you think has that 20-year potential?

  • AkeelFarooq7
    Akeel Farooq (@AkeelFarooq7) reported

    @Flipkart @Kalyan_K This is unacceptable. My prepaid order OD437438412835084100 has been stuck after reaching the Kulgam hub. Amazon and Meesho deliver to PIN code 192231 without any issue, but Flipkart keeps delaying. Deliver my order immediately. #Flipkart #DeliveryIssue

  • stephenforte
    Stephen Forte (@stephenforte) reported

    4/ December 2025: Amazon Q autonomously deleted a production environment. 13-hour AWS-China outage. March 2026: 120,000 lost orders, 1.6 million errors. Days later: 99% of North American marketplace orders dropped for 6 hours.

  • craigzimmerman6
    Craig Zimmerman (@craigzimmerman6) reported

    @CollinRugg Delivery drones are going to be another issue. Walmart and Amazon are just getting started with their drone delivery service.

  • PHANT0MLIBERTY
    professional win enjoyer (@PHANT0MLIBERTY) reported

    @naoyaakgae FINE… i’m sitting my *** down and ordering my **** off amazon tonight.. lowkey excited but i’m scared the tights won’t turn out well 😭😭

  • MichaelShourd
    Michael Shourd (@MichaelShourd) reported

    @PhysicReleases Its sold on Amazon India. Theres no real barrier to buying it. Playstation is there and hasn't broken 1m. India has a lot of players but only 3 percent are paid players. Its mostly F2P

  • poiThePoi
    Poi (@poiThePoi) reported

    @wrowclif Amazon killed two of my coworkers and left me witha. million dollars in medical bills at the time. So... dealing with chronic health issues caused by working at Amazon that also cost me the last of the Amazon money. And not banging 22 year olds.

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    Vapi just hit 1 billion AI voice calls. Then raised $50M at a $500M valuation. That number deserves some context: Amazon Ring — which has millions of devices in homes across the country — tried building its own voice AI. Evaluated 40+ vendors. Picked Vapi. When Amazon stops building in-house and buys instead, that's a signal. Not about Vapi specifically. About where the voice AI market just went. Here's what's actually happening in contact center infrastructure: The consolidation phase is underway. Voice AI is moving from "can this work?" to "which vendor will survive?" The 1B call milestone isn't a vanity metric — it's proof of production scale that most vendors can't show. Call centers evaluating AI right now face a different problem than they did 18 months ago. Then the question was "will this technology work?" Now it's "which platforms will still exist in 3 years?" I've run 2,100+ automated content sessions over 155 days. The infrastructure consolidation pattern in AI is consistent across every category: 18-24 months of experimentation → a few winners pull ahead on reliability and scale → rest of the market either specializes or folds. Voice AI is in the middle of that window now. What this means for enterprise CX leaders: 1. The "wait and see" window is closing. The vendors building production-grade scale (1B calls isn't luck) are separating from the demo-grade alternatives. 2. Multi-vendor hedging gets expensive fast. Running 3 voice AI vendors because you're not sure who will win is a real cost — integration, training, contract overhead. 3. Amazon Ring's decision-making process (evaluate 40+ vendors, pick 1) is the right playbook. The enterprises that do thorough evaluation now won't be re-evaluating in 18 months. The contact center AI market is $15.82B by 2029 (Gartner). Vapi's $500M valuation is small relative to that. But $50M Series B at 1B calls processed is a very different risk profile than a $50M raise at 10M calls. Scale matters in voice AI more than most categories. Every conversation teaches the model. 1 billion conversations is a meaningful moat. /cc voice AI builders, contact center leaders — what's your current vendor evaluation framework look like?

  • SandeepanRao
    sandeepan rao (@SandeepanRao) reported

    Facing a serious issue with Amazon Pay wallet — balance limit not working properly. Unable to use funds despite being within limits. This is unacceptable for a payments platform. Please fix this ASAP! #AmazonPay #CustomerExperience @amazonIN @AmazonHelp

  • JJ23021049
    ToadcalledRory (@JJ23021049) reported

    @pokemondealsuk @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!

  • HemantSingya
    hemant singya (@HemantSingya) reported

    @AmazonHelp @amazonIN dear amazon your service becoming pathetic day by day, after complaining the issue u are not responding on Twitter msg, forget about customer care,

  • bytecrafter_1
    ByteCrafter (@bytecrafter_1) reported

    @StockSavvyShay amazon basically conceded model layer to openai while doubling down on where they actually compete. bedrock is already where every nervous enterprise lands when they want claude or llama without sending data to openai. the $50B buys procurement insurance and the mississippi build keeps the gpu margin in-house.

  • DaveRob48526990
    Dave Robbins (@DaveRob48526990) reported

    @sandrarue62 @shepako4444 @SamaHoole Millions of tons of fish are pulled from the oceans every year to be turned into food for livestock. Vast swathes of the Amazon rainforest have been cut down to grow crops to feed livestock. Many other forested areas all across the world have suffered a similar fate. If you are unaware of these facts, you are ridiculously uninformed.

  • Data_Center_Sol
    Data Center (@Data_Center_Sol) reported

    Data Center Newswire: Amazon is redesigning AI campuses around next-gen NVIDIA Rubin GPUs with ultra-dense liquid cooled racks. Microsoft just approved a 15-data-center expansion. CoreWeave is rapidly becoming the “AI cloud” backbone through deals with Meta and Anthropic. The bottleneck is now simply electricity. Utilities are warning about grid strain and hyperscalers race to lock down natural gas, substations, water rights, transmission lines, and rural land near power infrastructure. AI infrastructure is starting to look less like “the cloud” and more like industrial-scale technological terraforming.

  • sidhartthhh
    XYZ ABC (@sidhartthhh) reported

    @AmazonHelp Kindly issue my refund or replacement product asap since there is no communication from your end. Stop lying over twitter regarding ghost mails which are not there, especially when the customer has shared the screenshots.

  • ucptoolsdev
    UCPtools (@ucptoolsdev) reported

    Protocol war over. Now the implementation gap is the bottleneck. Amazon, Meta, Microsoft, Salesforce, Stripe all joined UCP Tech Council. Most stores still have no profile, broken signing_keys, or empty payment_handlers. It's not who joined first. It's who ships first.

  • Fuzz2149
    Silence 🇺🇸 (@Fuzz2149) reported

    @AmazonHelp Reread what I posted. This is now the norm, not a singular issue. I now cancel delivery for any delays. That equated to about one in three packages.

  • kinghenzy
    Blue Man (@kinghenzy) reported

    Most people get stuck before they even publish on Amazon KDP. I just broke down how to open and set up a full Amazon KDP account step by step — email, verification, tax setup, banking, everything.

  • lehmanlaw
    Always Looking for the Truth (@lehmanlaw) reported

    @APompliano If we did, we would be waking up down $70k so let’s relentlessly claw that back today and request that savvy investors like Anthony tip their cap when the “next” Amazon opportunity is available for us regular folk to buy and not just read about what coulda shoulda been done. Laszlo Hanyecz would probably have only ordered a slice as well if he had that lookbackitis

  • Big_Rancho
    Kvng_rancho 👑 (@Big_Rancho) reported

    NVIDIA sitting above $5.7T honestly sounds unreal AI demand keeps exploding while companies like Amazon, Microsoft, Meta, and Alphabet continue pouring billions into the sector even with people calling it overheated, momentum still refuses to slow down watching how traders are reacting to this move while tracking the volatility closely on BingX...

  • Cashkarocom
    CashKaro.com (@Cashkarocom) reported

    @mahantahrudanan Hi There!We understand your concern regarding tracking for your Amazon transactions,especially recharge transactions.We have already tried multiple troubleshooting steps from our end to help resolve this issue. However, we notice that the issue continues to occur frequently.(1/3)

  • clear3st
    𝗖𝗹𝗲𝗮𝗿𝟯𝘀𝘁𝗦𝗽𝘆 (@clear3st) reported

    @AmazonHelp The main problem is that it was supposed to be released today while everyone else is getting their copies you want me to wait an extra month even though I preordered it🙄 I would have been better ordering it from somewhere else if I knew you were going to do this.

  • TheStockUp_
    The Stock Up (@TheStockUp_) reported

    @StockMKTNewz $MSFT when Ackman calls something a core holding he doesn’t mean a small position. The guy called Google at $90 and Amazon at $170. Down 16% YTD with EPS up 23% is exactly the kind of setup he built his career on. 📈

  • Nknagori
    Naरेnद्र (@Nknagori) reported

    @AmazonHelp waiting for your reply on my issue on private link u people are not replying. I will make all chat in public and sue u in court

  • Chhavi_22
    Chhavi (@Chhavi_22) reported

    @HDFCBank_Cares Unhappy with your reply. 1st u take days to just see Amazon listing. Then you say it is not your problem, contact merchant. Amazon said contact bank. All of you just bring offers that don’t work and then want us customers to either chase all the parties or just forget about it.

  • dafydd_rees
    daf (@dafydd_rees) reported

    @KathyConWom No problem. What I see there is a powerful incentive to not buy netflix, amazon prime, disney+ and apple TV. Streaming was already getting out of hand. Hopefully Farage/Lowe can work out how to put the BBC out of its misery.

  • witchychrissy17
    🔮 Witchy Chrissy 🌁 (@witchychrissy17) reported from San Francisco, California

    damn no more amazon wish list then loyalfans cracked down on TOS and now my nsfw twitter gets suspended? the powers that be really be hating on a ***

  • generalist_sam
    Generalistsam (@generalist_sam) reported

    @gkbalogs @tosinolaseinde If you are referring to Chowdeck as Nigeria’s Amazon that’s falsehood. And deep down you know the closest If you want to gas Chowdeck, do that without the exaggerations

  • Akshay25993
    Akshay (@Akshay25993) reported

    @AmazonHelp Reply to my issue rather than just providing a link.

  • MuyiwaWilliams_
    Muyillonaire (@MuyiwaWilliams_) reported

    Still a problem that you’re calling it “ Nigerias Amazon “