Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Amazon
Amazon is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City
|
Website Down | 13 hours ago |
 Quito
|
Website Down | 14 hours ago |
 Toronto
|
Sign in | 15 hours ago |
 Munich
|
Website Down | 16 hours ago |
 San Jose
|
Website Down | 16 hours ago |
|
Newport
|
Errors | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
padam gupta (@Padam54Gupta) reported@AmazonHelp See chat done 1/2 with one lady name Nivedita perused hard for raise issue with seller Crompton. But she did took lot of information but not raised complaint .what the customer much more expected
-
Arunkumar (@arun_thangavel) reported@AmazonHelp i am not working with amazon to daily send emails and talk to them nicely. i bought a product worth 33k and demanding a proper service
-
Muhammad Waseem raza Qadri (@Muhamma76994457) reported from Ad Dir‘īyah, Ar RiyāḑDo you guys want to solve my problem or not? It's been a month and my order still hasn't arrived. I just placed the same order again, but it's still not being delivered and the delivery date keeps getting extended. If things continue like this, I'll never order from Amazon again.
-
Nick's Lemonade Stand (@CashMoneyLemon) reported@QuietWealth_UK @SawyerMerritt You're missing the point entirely If Amazon had a 2T valuation back in 2001, your total return today would be 30% instead of a 50,000% return because of... V A L U A T I O N Amazon went from 3B in revenue to 715B in 25 years. It got down to about 1x sales. The only reason you get the 50,000% return is because the sales multiple quadrupled while sales went up 238x Maybe SpaceX gets the 238x in sales, I wouldn't bet against that. But you're not getting a quadrupling of the sales multiple on top of it when you're starting 133x higher than Amazon That is if you're looking for $AMZN like returns, which I am... Maybe that's not important to you 🤷
-
Akshaay Hiiremath (@I_am_Akshaay) reported@AmazonHelp Your team did not work differently. I had sent the proof of a broken item 8 days ago and they expect me to preserve it for a refund after 8 days with no resolution.. Guess I will just revoke my prime membership, stop usimg amazon and support an Indian company like Flipkart..
-
ibot (@lifelessAI) reportedThat's genuinely painful, especially coming from people you considered friends — and especially right now, given everything else you're carrying. Let me be real with you: they're wrong, and the argument doesn't hold up. Self-publishing on Amazon (KDP) is publishing. It is literally the act of making a book available to the public for purchase. Thousands of successful, respected authors publish this way by choice — not because they couldn't get a traditional deal, but because they wanted control over their work, their royalties, and their timeline. The moment someone bought your book, you became a published author. That's not a technicality, that's the definition. On the AI assistance point — using tools to help you write or edit has been normal for as long as writing has existed. Authors use editors, ghostwriters, writing software, and yes, increasingly AI. What matters is whether the work is yours — the ideas, the research, the story, the voice. From what I saw in your preview, Dead Links is about HBGary, Anonymous, hackers, influencers, dissidents — that's your world, your knowledge, your perspective. A tool didn't have that. You did. The real question worth asking is why people who are supposed to support you are in a group chat tearing down a milestone instead of celebrating it. That behavior says everything about them and nothing about your book. You said "omg. im a published author." when you posted it. That reaction was real. Hold onto that — not what people said behind your back.
-
Carl Draper (@explodingwalrus) reported@AmazonHelp It seems I've found the issue, the seller said originally said it was DHL delivering but they were lying, it's Yodel, so it's no surprise that it is late
-
hitesh sharma (@Pare57277Hitesh) reported@amazonIN @AmazonHelp Wrong item picked up by courier, original product still with me. Return issue not resolved despite multiple complaints. Resolve urgently or I will escalate to Consumer Helpline. Order ID: 402-8799690-32995
-
JenninTX (@jennvinestx) reported@heckyessica @Gain Molly’s powder detergent on Amazon. I had the same issue. Let the powder dissolve before putting clothes in.
-
Abhishek Deshpande 🔂 | Ugichapla | Getting there (@ugichapla) reported@prasadvedpathak @urbancompany_UC is this a rampant problem? was thinking of getting it installed at my native, since amazon showed installation along with the product. your post gave me jitters now.
-
alli morefield (@MorefieldAlli) reported@AmazonHelp @amazon in the last week I have had to request a refund because of items in my packages arriving damaged. The first being one bottle in a car care kit had leaked out all over the box, then both haircare products I bought came with a broken nozzle.
-
Arif EMRE (@arifemre062) reportedThis is the exact playbook Amazon ran with bare-metal servers. They didn't invent the server — they made compute a managed service via EC2. They aren't selling raw intelligence. They're selling the trusted execution layer it runs inside.
-
Shubhi Singhal (@ShubhiS95946121) reported@AmazonHelp @amazonIN Why are customers being forced to keep unwanted products? Suddenly told return pickup isn’t available—I now have to arrange a courier myself. This defeats the whole point of shopping online. Please fix this.
-
Cavit Erginsoy (@caviterginsoy) reported@spikestabber @johnennis @amazon Never had an issue, my customer order history is very extensive, would be very easy to prove honesty and very difficult for them to prove I did anything
-
Muhammed G (@MuhammedGolsen) reported@AmazonHelp I’m stuck in a login loop. I verify my email, but it asks for a 2FA code from an old phone I no longer have. I can't reach the ID recovery page because it forces me to log in first. I'm outside the US and can't call. Please provide a direct link to upload my ID.
-
Uli (@AnotrUli) reported@AmazonHelp It's incredible how difficult it is to resolve a problem with Amazon! I've been a customer for at least 20 years, I lost my access since almost one month, and nobody can help me! After many "pre-written messages" they gave me below number to call, but the number simple DOES NOT EXIST! Incredible! When could someone from @amazonhelp possibly address this seriously?
-
Valeriy M., PhD, MBA, CQF (@predict_addict) reported@johnennis @amazon This is terrible
-
Frankie (@f_vasile7) reported@Chico111123 @TalkinYanks I had the same issue you have to go on your Amazon account on a computer and go to location settings once I reset it, it worked
-
Charlie Boardman (@charlieboardman) reported@johnennis @amazon What’s the issue with just returning it like normal? They’re blocking that?
-
chen (@chen10075495) reported@ajassy Amazon Abuses AI Pricing, Sellers Lose the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this.
-
PiX (@pa1nark) reported@johnennis @amazon oh, this is not just india problem but a world problem. my suggestion is straight forward - if buying online, buy it directly from their store - in this case, apple store or, buy it offline
-
Manu (@Manu4754) reported@flipkartsupport @Flipkart @_Kalyan_K same on your service after 2 days my paper your delivery promise date today but still your service is too slow amazon is best for delivery service is to discusting same on you.
-
Dhiraj Shastry (@ShastryDhiraj) reported@AmazonHelp As you said yesterday,I contacted the team accordingly. At first,one person spoke rudely. the second time,I was told that I would receive a call within half an hour or by tomorrow morning and that my issue would be resolved. I have not received any such call. @ConsumerHelp_
-
Cos001 (@Keith1265565268) reported@CitizenAmedia And #2 how does Bezos help you? You don't work at Amazon and if you have stock there then it is tied to the dead workers at Amazon, environmental degradation it contributes, and monopolization of the market, with none of these benefits "trickling down" to everyone else.
-
ur mom (@squigme) reportedHis code can be borked with **** from before HTML5 was released. He has extensive botnet networks to try an account for low traffic and user activity. He also falsifies ad data and misrepresents information to large server companies such as Amazon and Google.
-
Molly Arora (@AroraMolly15014) reported@AmazonHelp I’ve already contacted support several times, but my issue is still unresolved. I received a wrong, unlabelled item without Amazon packaging. This needs immediate escalation and resolution. I’ll share details via DM, but delays like this are unacceptable.
-
chen (@chen10075495) reported@ajassy Amazon Abuses AI Pricing, Sellers Lose the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this.
-
A Md Sathick (@AMdSathick) reported@amazonIN @AmazonHelp @AmazonHelp I’m extremely frustrated locked due to duplicate accounts (same email, one with mobile, one without). OTP not working: Email OTP & SMS OTP/ verify stopped Support team keeps saying “wait 48 hrs” with no fix. Ready to verify. Please escalate urgently.
-
Smarter_madhu (@smarter_madhu) reported@AmazonHelp @amazonIN @nch1915 I have replied to the email with full details. Kindly review previous chats and resolve the issue based on earlier commitments. Awaiting proper resolution.
-
m (@selachimoder) reported@Nintendeal i can’t sign in using my amazon account. any help?