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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 19: Problems at Amazon

Amazon is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
London Sign in 11 hours ago
La Coucourde Website Down 12 hours ago
Berlin Sign in 14 hours ago
Paris Errors 17 hours ago
Lügde Sign in 1 day ago
Paris Website Down 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Curleym21
    ©u®l€y tw€€T$ (@Curleym21) reported

    @RichardOco32488 @Clara__croft Slow down mate I fancy an Amazon voucher geezer depends on the end game

  • Omen_of_X
    Bag-a-Chat! (@Omen_of_X) reported

    Amazon warehouse staff be ******* on down on the job. Especially when they do a double

  • maverickecom
    Noah Frydberg | Tiktok Shop For Brands (@maverickecom) reported

    HOW TO MAKE AI VIDEOS WITH GROK THAT ACTUALLY SELL: We generate thousands of videos a month for the AI avatar pages we run for 8 and 9 figure Amazon brands. Grok is one of the cheapest ways in the game right now, a few dollars per video. Here is the exact process: Step 1: Write the script BEFORE you touch Grok. Feed Claude 30 to 50 real Amazon reviews of the product and ask for the top 5 problems buyers mention in their own words, then 10 hooks under 12 words each. The script decides if the video sells. The tool just films it. Step 2: Build your avatar reference image. Find a real creator on TikTok or Instagram filming in the style you want. Screenshot one frame. Ask ChatGPT for a detailed JSON prompt that recreates the image from scratch, with no reference photo, including the exact color grading. Generate the avatar from that JSON. You get the composition without the person, which keeps it clean. Step 3: Save that avatar photo forever. This is your keyframe AND your consistency anchor. One face, one voice, one persona on every video that page ever posts. Swapping avatars is the number one account killer. Step 4: Open Grok Imagine, upload the avatar keyframe, and prompt the scene. Describe it like a camcorder shot, not a commercial: handheld shake, slightly crooked framing, natural pauses, believable room lighting. Include the exact dialogue line for the clip. Perfect-looking video reads as AI. Imperfect video reads as real. Step 5: Generate in short clips and chain them. Build the video cut by cut, roughly 3 to 6 seconds per clip, each with its own action and line. Jump cuts between clips look native to social. Keep every clip in the same session so the look carries over. Step 6: Check the voice against the room. A clean studio voice in a bathroom scene is the single most common AI tell. If the acoustics feel off, regenerate the clip, not the whole video. Step 8: Post daily and end every video with a comment word, not a link. The funnel closes the sale in the DMs, not the video. The whole loop takes minutes once it is set up. One person can out-produce a creative team. The videos are the easy part now. The script research, the avatar rules, and the funnel are what decide if any of it makes money. Step 9: we're replicating this across hundreds of AI avatar pages on Instagram and Facebook. All with an Amazon Associates link tracking the sales being generated One brand started two weeks ago and already has tens of thousands in direct orders. Tens of AI pages posting daily

  • George_AMZN
    George Schwartz (@George_AMZN) reported

    Images on Amazon in the 7th slot might as well not exist They're probably the most useless thing on Amazon (actually.... the most useless award probably goes to vCPM, lol) A fine jewelry account we support had their sizing chart in the 7th slot... They were seeing a 30% return rate on wedding bands, triple the category average of 8-10% 2/3rds of those returns were sizing related Their sizing chart existed, but it just wasn't doing its job because the size chart was buried deep in the image stack instead of being the second thing a shopper sees But even if they did see the chart it's formatting was off, it was just a numeric chart that someone had to decipher That wouldn't help someone who's never measured a ring size in their life To fix the issue, we decided to move the chart to image 2, and pair it with a real-life example (an actual finger, showing an actual measuring) instead of a diagram alone #Amazon #ecommerce #digitalmarketing

  • hypergameme
    Ian (@hypergameme) reported

    @tszzl This is to say that the alignment isn’t the problem it’s “running a complex computer effectively” and you shouldn’t be pausing development of smarter models you should be poaching from Amazon and Google. Incredibly disappointed in OpenAI for this nonsense.

  • Smolbeanlizzy
    Elizabeth (@Smolbeanlizzy) reported

    @amazon can you fix my stuff thank you

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NelsonR03141272 Hi there, we're sorry to hear about this issue you're experiencing while trying to connect with our chat support. Which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Ava

  • KarenGilbe4657
    Karen Gilbert (@KarenGilbe4657) reported

    @Amazon betrays America and their service has gone down. I keep getting the wrong things. It’s going to cost them

  • beachjunkey
    Lee (@beachjunkey) reported

    @amazon @AmazonUK why do I pay for prime when increasing deliveries are not delivered next day due to ‘Unfortunately, we ran into an issue when attempting your delivery. We will try again’ Too often. Getting lazy 😡

  • BombingDodongos
    Bombing Dodongos (@BombingDodongos) reported

    @DarkIntelectual My friend and I used to look up Amazon reviews of terrible movies to laugh at. The endless high star glazing of "Shark Tale" had us laughing up a storm.

  • WickedJ8
    Joe (@WickedJ8) reported

    @N_Penn10 @amazon I see people on here talking about their delivery is hella slow. Like how? My **** was delayed 5 hours.. im at work so ok lol

  • Squishyiz
    Squishy (@Squishyiz) reported

    @IanDaChinchilla Sir I’m talking about the Amazon prime box on the far left down not no sonic

  • saltzythunder
    Stajah (@saltzythunder) reported

    The irrational shame I felt when the pizza delivery guy got to the door at the same time as the amazon guy and they took turns sitting the item down and taking their pictures

  • bsmoviespodcast
    BS Movies (@bsmoviespodcast) reported

    @amazon didn’t deliver my order on Sunday. They told me to wait 24 hours and call back. I waited 48 hours. Now they tell me to wait until next Sunday so they can investigate a delivery they didn’t fulfill. I just want to feed my cats. What is your problem Amazon???

  • sushiljain269
    Dimagi Naxal Sushil Joharapurkar 🏹 🚜 (@sushiljain269) reported

    @AmazonHelp This is yet another standard templated reply from you. Issue is simple. You sent wrong item. Your system has a bug that stopped my discount hence I couldn’t reorder. Now, price is hiked. Refund me INR 4000. Simple. Why play dumb? Such a shame for such a so called big brand?

  • bannon1975
    Kevin McLeod (@bannon1975) reported

    @WardProWords Calibre is great but amazon now don't recommend EPUB files for kindle now, and it can actually cause more formatting errors. When my books were on other platforms I used Calibre all the time.

  • mattbramanti
    Matt Bramanti (@mattbramanti) reported

    "Earlier this year, Amazon said artificial intelligence investments were a factor behind its $66.1 million increase in equipment and property purchases" that should read $66.1 billion a thousand-fold error by @marissaluck7 with the usual assist from editorial negligence

  • GaryKerr_78
    Gary Kerr (@GaryKerr_78) reported

    @AmazonHelp I know things happen, I understand all that but it's the fact you're using evri and they're absolutely shocking as a delivery company. If they're going to be involved a lot more from now on then i forsee a lot of trouble ahead. Here we are today, first time involved and issues.

  • liasdivine
    lia 🍰 8/7 ♡ BDAY 🧁 (@liasdivine) reported

    has anyone else had problems with throne making all of their amazon gifts payouts instead of the physical gifts because 🫩🫩🫩

  • HoagieHoag
    Johnny EV (@HoagieHoag) reported

    @kmacke @Erdayastronaut Amazon search is like active daggers every time it shows me Terrible results... No respect for quotes or must haves

  • fieldsofprofit
    FieldsOfProfit (@fieldsofprofit) reported

    Real estate vs Amazon business Real estate: $25,000 down payment 8%–10% annual return Year 1 net profit: ~$2,200 (assuming no repairs) Amazon online arbitrage: $10,000 starting capital 30% net ROI reinvested over 5 cycles Year 1 net profit: $27,129 (total capital: $37,129)

  • BlairRuby123
    Blair (@BlairRuby123) reported

    @libsoftiktok @amazon Stop. 86 doesn’t mean k!ll and we all know that. Calm down

  • BobSuruncle25
    Bob Suruncle (@BobSuruncle25) reported

    📷 Scam of the Week This Charge Doesn't Add Up Imagine you're on the web when a full-screen alert takes over your browser. The alert shows an Apple or Amazon logo, a red warning symbol, and a message that your account was just used for a large purchase. The alert tells you to call a support number immediately, and it blocks the rest of the page so that number is the only thing you can click. You recognize the logo and are worried about the large purchase, so you quickly call the number. But this alert is actually a scam! If you call the number, you won’t be talking to support staff, but a cybercriminal instead. They’ll ask you to verify your account by providing personal information, or they might try to get you to pay a fake fee. If you do this, you’ll be falling right into the cybercriminal’s trap! Follow these tips to avoid similar scams: Never call a phone number that appears in an unexpected alert on your screen. Instead, go to the organization’s official website to find the support number. If an alert claims you were charged, sign in to your bank’s website directly to review your recent transactions. Always stop and think before you act! The KnowBe4 Security Team

  • David_Omnisc
    David Izmailovsky (@David_Omnisc) reported

    @DudeWhoInvests Demand is real. The part worth putting next to it: $AMZN is spending like the LEADER and trading like a LAGGARD. Over the last sixty sessions Amazon is down 1.40% while its own AI/Tech peer group ran +16.11% - a 17.5-point gap. Over twenty sessions, +4.53% against +13.63%. That relative number isn't doubting the demand. It's pricing the distance between capex that lands on the cash flow statement now and revenue that lands later. The tape underneath is doing something similar. Twelve sessions of a strong uptrend, but on 0.88x average volume with on-balance volume down 164 million, and RSI 52.4 - neutral for ten straight sessions. Price UP, participation DOWN. One structural detail worth knowing: there is NO intermediate resistance left. R1 and R2 are the same number - the 52-week high at 287.20, 9.9% above Monday's 261.31 close. Our read is BULLISH, trend continuation, and our own caution is that failing to clear that line weakens the setup.

  • PresbyXian
    𝕿𝖍𝖊 𝕻𝖗𝖊𝖘𝖇𝖞𝖙𝖊𝖗𝖎𝖆𝖓 𝕻𝖎𝖊𝖉𝖒𝖔𝖓𝖙𝖊𝖗 (@PresbyXian) reported

    @ShawnWGillogly @matt_everhard Sigh...I think I need to buy this. But maybe not from Amazon. They're terrible with shipping books!

  • hridaykadam
    Hriday Kadam (@hridaykadam) reported

    An old Jeff Bezos interview explained something about business failure I can’t unsee There is a Harvard study on what predicts long-term business success. The finding is counterintuitive: it's not intelligence, work ethic, or even capital. It's time horizon...specifically, how far into the future a decision-maker can hold their thinking when they're under pressure. Founders who build durable businesses think in years and live in weeks. Founders who plateau think in weeks and get buried in days. Bezos talked about this directly. The decisions that compounded most at Amazon, AWS, Prime, the logistics network, all of them required ignoring short-term costs to build something that would only make sense at a 7-10 year horizon. And they got criticized heavily in the short term for all of it. The version of this for a $1M-$5M founder isn't as dramatic, but the pattern is the same. You're making hiring decisions based on who you need right now instead of who you'll need in 18 months. You're building processes for your current size instead of your next size. You're saying yes to revenue opportunities that fit today instead of asking whether they fit where you're going. And the result is a business that's always slightly behind itself, perpetually catching up, constantly solving problems that a decision made 12 months ago could have prevented. The trap is that short-term thinking feels responsible. you're being practical. Dealing with what's in front of you. Staying close to the ground. And it is practical, right up until the decisions you didn't make become the constraints you're managing instead. One thing that helps: once a month, block an hour and ask one question. If this business is 3x the current size in 3 years, what breaks first? That answer is usually where your long-term thinking should be spending its time right now. That’s it guys but I'd love to know if you think there’s anything more critical for long term business success?

  • sushiljain269
    Dimagi Naxal Sushil Joharapurkar 🏹 🚜 (@sushiljain269) reported

    @AmazonHelp I told you already that I have provided the details. Your executives are just replying that they can’t do anything to resolve my issue. Why is your service so dumb and pathetic? I will go to the Consumer Court if I don’t get 4000 refund within 3 days.

  • Random_Walk_PDX
    Brigadier Ketchup 🦨 (@Random_Walk_PDX) reported

    @JohnHall2946 @pdxrob25 @braedalibby Intel IMHO was a slightly different thing and longer-term: They laughed off ARM back when smartphones and DVRs were new ('06-09 or so), thinking they could just scale down x86 (e.g. the long-dead Digital Home Group) and expect folks like Sony, LG and Samsung (heh!) to pay more for the mini x86 chips, because "Intel." ARM instead rose up and ate Intel's lunch (scale-up performance + cheap FTW), desktop use pretty much dried up as everyone moved to phones, tablets, and consoles, and server use became concentrated + specialized + cloudified (also, IIRC neither Amazon or Google even use Intel chips.) Oh, and AMD has finally got to the point where they're providing equivalent or better performance + reliability for a lower per-unit cost (they managed it famously in the 90s, lost it in the late 00's and most of the 10's, but got it back in recent years.) Kinda left Intel in an increasingly unwinnable situation I daresay they may not get out of. If the laptop market ever moves to ARM en masse (and the Macs are already doing it w/ ARM64 CPUs), Intel is toast. (Sorry ab out that - kinda geeked out for a sec.)

  • AnibalGuti15760
    Anibal Gutierrez (@AnibalGuti15760) reported

    Amazon,the worst of the worst customer service ever. representatives are in India,you are an USA customer but you can’t talk to any one in the USA.We ask the representative to lock our account and he erased.impossible to get problems solve wit amazon ones your account being hack.

  • JMayer121
    JM Jones - UNCANCEL RIVERDALE (@JMayer121) reported

    @MikeIsaac Yeah I still disagree. If you swapped any of these Amazon distribution centers/data centers with a paper clip factory, you'd get the same exact pushback from communities. From my experience in a town that fought an Amazon warehouse, everyone's issues were standard...