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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at Amazon

Amazon is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Clearwater Website Down 6 hours ago
Miami Website Down 8 hours ago
West Springfield Errors 9 hours ago
Toronto Sign in 9 hours ago
Vancouver Website Down 12 hours ago
Chiclana de la Frontera Website Down 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • spacenukej
    Johnny Time (@spacenukej) reported

    @StarWalk Sooo uhhhh Landsat tracking Amazon fires from orbit while we celebrate down here? That's the stuff. Also Lyrids that night.

  • TheeOutpost
    jonny (@TheeOutpost) reported

    🚨Amazon got caught running a secret price fixing operation with Levi’s, Walmart, Target, Home Depot, Chewy and more😬 they monitored competitors in real time. The second someone listed cheaper, Amazon contacted the brand and told them to “fix it.” Brands then pressured the other retailers to raise prices so Amazon wouldn’t suppress their listings. 🙄 You thought you were comparison shopping. You were actually looking at a coordinated price floor set by Amazon through backroom deals. This is textbook price manipulation that made everything more expensive for consumers while protecting amazon’s margins.

  • MRavinderReddi
    Ravinder Reddy (@MRavinderReddi) reported

    @homolumen Chomsky's universal grammar doesn't really hold up anymore. 2 things broke it for me: - There's an Amazon tribe called the Pirahã whose language apparently can't do recursion (sentences inside sentences). Chomsky's whole later theory says recursion is THE feature every human language must have. One language missing it is a huge problem for a theory built on universals. - LLMs learn grammar from raw text. No built-in language module, no innate rules, nothing preloaded. If humans really needed a special grammar ***** to learn language, a machine without one shouldn't be able to do it either. But they clearly can. I can give you more examples.

  • TY203922055166
    T Y (@TY203922055166) reported

    @GAndersonTrades My issue with calling this semiconductor stuff a bubble is that the companies driving it is primarily hyperscalers who actually are able to support it profitably, like: amazon, Microsoft, facebook, google, etc. The 2000s bubble didn’t have companies that could support growth.

  • 6xMATT
    Matthew (@6xMATT) reported

    @dhruvtwt_ @nvidia So does amazon, they are unusably slow for development its not worth the time.

  • pratikbansal112
    Pratik Bansal (@pratikbansal112) reported

    @AmazonHelp @jeffbarr @sundaysarthak That's the issue, you can see clearly in the video that I got coins instead of ram, and they are denying it. I doubt they had even checked the video at all.

  • Ra2_Al_Fool
    S1mon (@Ra2_Al_Fool) reported

    @RobertK16890265 @ZackPolanski I would trust Palantir over the Green party and Polanski anyday. Google has been up to far worse, for far longer. Amazon Alexa monitors you even when the powers off. Meta harvests everything about you and sells it on. If Zack has an issue, he has a Dangerous, twisted agenda.

  • SpringMushrooom
    Yanchong Li (@SpringMushrooom) reported

    6/ The Amazon's soil is terrible — rain leaches nutrients away almost as fast as they appear. So how does the rainforest not starve? It gets fertilized by the Sahara. Trade winds lift 182 million tonnes of dust/year. ~22,000 tonnes of phosphorus lands on the Amazon. Exactly what's lost to runoff.

  • obviceo
    Ron Shah (@obviceo) reported

    🤖 I committed to posting one way I'm using AI every day. Here's tip #12. Was looking at our inventory numbers last week and something didn't sit right. We sell across DTC, Amazon, and retail. Same warehouse. Every team does their own forecast. I don't think the total across all three has ever been in one place. Probably should have thought about that a long time ago. Started pulling it into Claude this week. What we have, what each channel has promised, how fast everything's moving. Early look says we're tighter than anyone thought on a couple SKUs. One is a retail replenishment. That comes up short, shelf space is gone. You don't get that back. Don't have the full answer yet. But this is what I think AI is perfect for. The stuff that falls between teams. The stuff nobody catches until it's a problem. If you're running multiple channels, what's catching this for you?

  • Eric_J_Brooks
    Eric J. Brooks (@Eric_J_Brooks) reported

    @R21289Jeff Dear Govt AI Venture: Stop Sucking The Public Tit, use your own money -- and lure away AI business from Amazon, Oracle, Google, etc Maybe it's cheaper to let smart Canadians move to the US --where they can start businesses without the taxes or problems Canada gives them !

  • mickey_keith
    Mickey Keith (@mickey_keith) reported

    @shellespring @Ric_RTP It’s as simple enforcement of existing federal law. Amazon should be broken up under Sherman/Clayton/FTC act(s) & Amazon’s digital online marketplace should be managed by the USPS. No private company should control the national retail marketplace @ this scale.

  • SmileSlime
    Prime Ender (@SmileSlime) reported

    @Jplaysnintendo If we could only get this on amazon it would fix it for everyone!

  • spacecraftcity
    Space Craft (@spacecraftcity) reported

    @YIMBYLAND Agree that SF public space problems and reduced office occupancy contributed here. But many of these businesses have been shrinking national footprint (Nordstrom Rack, AT&T, Office Depot, Amazon Go, Old Navy).

  • loopholelifstyl
    yes guy (@loopholelifstyl) reported

    @bjdobson08 @MarcNixon24 Well... Rocket lab and now amazon for starters. If you actually think the Canadian government Can innovate and compete against Elon. You're just delusional. This will end up costing Canadians more for a worse product. Standard issue

  • itspkumar00
    Pradip Kumar (@itspkumar00) reported

    @AmazonHelp @amazonIN Not working

  • WallStreetApes
    Wall Street Apes (@WallStreetApes) reported

    Amazon caught colluding with other companies to fix prices of popular products sold online “Amazon is working with retailers including Target, Walmart, Chewy, Levi Strauss, Best Buy and Home Depot to raise prices” Private messages sent by Amazon threatening companies to change prices on different sites “In one example, he claims Amazon sent Levi Strauss links to khaki pants being sold for lower prices on Walmart. com. In the message, Amazon allegedly said it hoped these can get resolved over the next few days. The next day. According to the Attorney General, Levi Strauss reported back to Amazon saying it had spoken to Walmart and Walmart had partnered with us to raise the khaki's price up to $29.99 immediately In another example, Amazon allegedly emailed pet treat manufacturer Chewy a list of products with price increases to convince the vendor Chewy should be aware of this update and follow suit accordingly. Two days later, the Attorney General's office claims the prices that went up on Amazon immediately went up on Chewy These were not suggestions. They were directives, often backed by threats of penalties if vendors failed to comply.” We won’t have real capitalism in America. We have giant monopolies that own and control everything Crimes like this should bring $100+ million dollar fines per corporation and prison time under the Sherman Act I doubt anything will happen. Nobody ever goes to jail One Big Club

  • Shivnar61788679
    Dr.Shiv Narayan (@Shivnar61788679) reported

    Dear @AmazonHelp @amazonIN @amazon It is very unfortunate that I have to use this platform and bring this issue to the public attention. I had ordered a premium shoe from Amazon on 12th April and a wrong product was delivered for which I had filed a return.

  • johnnealboyer
    John (Redacted) Boyer (@johnnealboyer) reported

    @Ric_RTP This is nothing new. I was told this by our category manager at Amazon nearly 6 years ago. Amazon watched Walmart and a few other sites and did price matching and price manipulation. The problem was, the product sold on Walmart is more often through a dealer model and isn't directly being sold by Walmart. Amazon does the same. This is specifically a problem for products Amazon would purchase as a dealer. You're either selling directly to the buyer/retail customer through Amazon and doing FBM (fulfillment by merchant), FBA (fulfillment by Amazon) which is your inventory warehoused by Amazon, or through vendor central which Amazon acts as the dealer and buys your product for resale. Tons of shenanigans here. In one instance, a dealer of ours listed some lugged on Walmart and it was lower than our agreed upon MAP with Amazon. We couldn't get the dealer to remove the product and Walmart wouldn't force the price update. So, Amazon matched the price and sold the items essentially at a loss. Walmart moved product significantly slower so it took sometime to clear up. Of all the things Amazon does, this is the least shady and that's saying a lot. You could talk about how Amazon opened up their site to China and allowed it to be flooded with knock offs stealing American IP. You could talk about Amazon offering supply chain help and sourcing only to figure out who was manufacturing your products so they could eventually copy them through Amazon Basics. You could talk about the now gone Vine program that essentially let you buy 4 and 5 starts reviews for $500 a piece. Or better yet, people buying products off Amazon then putting cheaper versions in the box and selling it back as the real thing. The list is long.

  • clbradfish
    Cooper Bradfish, CFP® (@clbradfish) reported

    @FranWalsh73 Right now, this problem is worse than ever The Magnificent 7 (Apple, Microsoft, Nvidia, Amazon, Meta, Alphabet, Tesla) are the 7 biggest tech stocks driving the market They now make up: ~30%+ of VOO ~30%+ of VTI ~40%+ of QQQ We've never seen this before You're not buying three funds You're buying the same 7 companies (basically) three times

  • IainCam67567150
    Iain Campbell (@IainCam67567150) reported

    @AmazonHelp I just had call back conversation with someone from your customer service , the issue is now resolved.

  • RakeshSFNYC
    Rakesh Agrawal (@RakeshSFNYC) reported

    Amazon employee drops and dies on warehouse floor. Others work around him. Got to meet those KPIs! Irony is that if the warehouse were entirely automated, they'd be much better climate controlled. Robots have a limited temperature range; humans are more "flexible." You own the total cost of replacing a robot. If a human is injured, you might someday, but probably not have to pay out. What a terrible culture. I canceled my Prime membership a few months ago. Don't miss it all. End up buying less crap on a whim.

  • Kite_n1ne
    ZENITH POINT (@Kite_n1ne) reported

    @AmazonHelp Literally has nothing to do with my problem

  • behazel13
    Spider Monkey (@behazel13) reported

    @CommerceGov Ok so there was a a problem that you do not get mail delivery to our house. UPS and Amazon do though.

  • exiledstar
    🇽 || 🍉 #LabanGabriela (@exiledstar) reported

    my levoit died on me and the service center here can't fix it because i bought it from amazon us so now i'm revisiting this thread to decide which air purifier to buy. may service center ba xiaomi here?

  • Bob118697427121
    Bob (@Bob118697427121) reported

    @warmandpunchy You’re a shlub. Canada post parcel delivery MAKES A PROFIT. It’s the snail mail that brings them far into the negative. If Amazon did snail mail, they would run into the same issues.

  • RisbudHrushi
    Hrushikesh Risbud (@RisbudHrushi) reported

    @amazonIN ​"Hi @AmazonHelp, I’m having a serious issue with my delivery Order last 4 digits # 5128. The package is marked delivered but not here, and standard support hasn't helped. Can you please assist? Similar issue occurred in last month as well #Amazon #CustomerServiceFail

  • TheAudioFairy
    Ellis. (FAE WING STUDIOS) (@TheAudioFairy) reported

    I need tech advice. My phone is old and slow and temperamental weather it wants to work Its on a plan with my parents' Can I just get a new "unlocked" phone on Amazon, throw the old sim card in and have it work?

  • nomoreexitliq
    exit_liquidity (@nomoreexitliq) reported

    @unusual_whales If you sell cheaper on your own site, Amazon buries you in search. Every vendor has known this for years. California finally wrote it down as antitrust.

  • evertonibrow
    Everton (Eye)Brow 💙 (@evertonibrow) reported

    Scammer instantly put the phone down when I said "you don't sound like you work for Amazon, you sound like you're in Kolkata". They probs actually were and **** themselves like "omg how does she know where we are?" Hahaha ******* divvies.

  • VeNoMzShibe
    Robin (@VeNoMzShibe) reported

    @ValyrianFPS Still can't believe Amazon decided to shut that **** down after they dropped an INSANELY good patch, and it had 50k concurrent players consistently for over a month. That's more than Classic WoW, and current Pandaria Classic realm combined💀