Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Amazon
Amazon is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Website Down | 29 minutes ago |
|
|
Website Down | 1 hour ago |
|
|
Website Down | 2 hours ago |
|
|
Sign in | 4 hours ago |
|
|
Sign in | 6 hours ago |
|
|
Errors | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Rem Klem (@PowrWhit92214) reported@preterniadotcom Another day, another ******* batch of garbage, broken links and ****** sites like Amazon GameStop
-
Vishal Mapari (@MapariVishal) reported@amazonIN @JeffBezos ble. Loyal customers are being treated like their complaints don’t matter at all. Fix this broken system before people completely lose trust in Amazon.
-
Vip (@firecruiseer) reported@AmazonHelp I have shared you the brief response with all the details. If any action is not taken on the agent and also on the failure to provide services the issue will be escalated accordingly.
-
Leveling Up With Joe! (@LevelUpWithJoe) reported@pmddomingos I would argue that functionally it provides an alternative if FedEx and UPS decided to price fix. I don't like how I can order something on Amazon for a dime and get it delivered but if I go to ship a box anywhere it's $10 though.
-
Anna writes (@anna_writes0) reportedA lot of KDP books don’t fail because they’re bad… They fail because people can’t find them on Amazon 👀 This usually comes down to: • title positioning • subtitle clarity • keyword targeting • search intent Wrong title + wrong keyword angle = invisible book. Example: ❌ “My Journey to Financial Freedom” → low search intent ✅ “Budgeting for Beginners: How to Save Money and Manage Expenses” → matches what people actually search for Simple truth: A book can be valuable and still struggle if the positioning is weak. I’ve been breaking this down more in my beginner KDP starter kit..
-
@OutsideTheMatrix (@kmnlaw1) reportedThey losing sales as they price gouge(leave appliances etc) their perishable, basic foodstuff is loony. Meanwhile Amazon et al are delivering in a day or same day for free or a R1, saving gas AND P&P can't read the room. Such a poor run corporate ethos top down.
-
Ankur Pandey🇮🇳 (@ankur8pandey) reported@AmazonHelp Already did. But no support provided. Hence came to X. For better resolution. Getting delivery partner details or seller details might help. Or how to escalate the issue further
-
Pampania Kanji (@PampaniaKanji) reportedWorst experience with @amazonIN ! Being a Prime member means nothing as I'm still paying delivery charges. Spent 40 minutes on call, kept getting transferred between agents, but the issue remains unresolved. Is this how you treat your members? @AmazonHelp , please fix this! @Amazon #AmazonFail #PrimeSubscription
-
Pankaj Chawla (@Chawlapankaj12) reportedRepeated delivery delays by Amazon in Kherwadi, Bandra East, Mumbai. Orders are not delivered on promised dates, and delivery agents behave unprofessionally. Kindly investigate and resolve this issue urgently. Tracking ID: 369208773094 #Amazon #AmazonIndia #DeliveryIssue
-
libby ✨ (@CURIOUSFANE) reported@NickBennett__ yeah definitely an amazon problem
-
Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported@AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/
-
Glitch Truth (@glitchtruth) reportedFervo Energy just IPO'd at a $5 billion valuation. It's a geothermal company. The 33% first-day pop wasn't about clean energy. Google signed Fervo for 115 MW back in 2023. Microsoft and Amazon both have geothermal pilots running now. Tim Latimer's actual innovation was adapting horizontal fracking drills to tap heat 8,000 feet down, which dropped levelized cost from $90/MWh to under $60. His pitch to hyperscalers: nuclear takes 10 years to permit, gas turbines are backordered through 2029, geothermal can hit the grid in 24 months. The Cape Station project in Utah is targeting 400 MW online by 2028. The AI infrastructure bottleneck stopped being H100 supply 18 months ago. NVIDIA Blackwell racks pull 120 kW each. A 100,000-GPU training cluster needs 150 MW continuous. The chips arrive on schedule now. The substations don't. Watch which utility signs the next hyperscaler power deal. That's the trade Wall Street is still pricing as ESG.
-
Daniel Carey (@CustortroyCarey) reported@amazon @amazinIN Why are your delivery people lying about their delivery attempt?? This is absolutely pathetic and unacceptable. Terrible for business too. Your AI is rubbish, and there is no way for customers to contact you unless on social media
-
Mohd Kaif Ansari (@mohd_kaif26718) reported2/ Reported the issue expecting support for a product that is practically new and under warranty. Amazon denied replacement citing the 10-day replacement policy. Samsung also denied replacement saying it was bought through Amazon.
-
Ryan S Vatne (@RyanVatne) reported@AmazonHelp Not only were they no help and to the contrary basically promised it would happen again and clearly by their response did not read into the issue, today it was worse and despite another no-show the tracking claims "delivery attempted"
-
Kryyative (@KryyssX) reported@duos_with_dad Two words to fix everything: PLAYER REVIEWS. It's good enough for Amazon. It's good enough for Metacritic. It's good enough for Steam. It'll be good enough for UEFN/FNC.
-
Abhisek Bhattacharya (@ToAbhisek) reported@amazonIN @AmazonHelp @amazon Yesterday received another package, where some accessories were missing. There is a replacement policy of 10 days. But it is showing error while raising the replacement. The customer service could not help either. Now theybare asking me to wait for 2 days to do investigation.
-
dan and phil yuri ⊬ (@dnpoutboy) reporteddo not tell me about good omens i do not have the amazon login
-
Kevin Milan (@KevinDewanSr) reportedAI just produced an epic valuation number! Anthropic — the company behind Claude — is raising $30 BILLION at a $900 BILLION valuation. That's nearly a trillion dollars for a company that's not even public yet! Backed by Google and Amazon, Anthropic is now in talks for a new funding round that would make it one of the most valuable private companies in history. The AI sector continues to attract enormous capital, and investors are fighting to get a piece of the few companies that can compete with OpenAI head-to-head. Let me break it down: Why is an unlisted AI company worth nearly a trillion dollars? The root cause is simple — there are extremely few top-tier AI companies globally. Fewer than 3 companies can genuinely compete with ChatGPT-maker OpenAI, and Anthropic is firmly the #2 player. With Google and Amazon already backing it, investors see massive future earnings potential far above the current valuation. Everyone's scrambling to get in before the window closes. Think of it this way: There's one burger shop in your neighborhood that's the only real competitor to the big chain across the street. It's been open just one year and already has lines around the block. Two of the biggest restaurant groups in the city have invested in it. Now it's raising money to expand, and everyone with spare cash is fighting to buy shares, terrified of missing out. Two practical takeaways: 1) Massive global capital flowing into top AI companies = faster AI technology development and commercialization = within 1-2 years, you'll have access to more and cheaper AI tools that save you time. 2) If you hold AI-related broad index funds, keep holding. But don't blindly buy sketchy small-cap stocks that just slap "AI" on their name — they'll trap your money fast. My call: Anthropic's valuation has about 20% upside over the next 12 months. But if their paid user growth falls short, expect a 30%+ correction.
-
FieldsOfProfit (@fieldsofprofit) reportedAmazon labels are messed up for a lotta people right now @Boxem pushed a quick update to make sure this doesn’t slow you down
-
Wes Roth (@WesRoth) reportedAmazon employees are reportedly using the company’s internal AI agent tool, MeshClaw, to automate non-essential tasks just to raise their AI token usage. The issue appears to come from internal pressure to prove AI adoption. Amazon reportedly set targets for more than 80% of developers to use AI weekly and tracked token consumption on leaderboards, even though the company says those stats are not used in performance reviews. S ome employees now call this behavior “tokenmaxxing.”
-
RDREAMER (@Radikal_Dreamer) reported@studio__aaa This is my problem with shopping on Amazon as well. I know there are user photos, but every actual listing feels unreal.
-
Chunky Boy Dinner (@Chunkyboydinner) reported@MatrixMysteries This is loser mentality. That’s the problem with you snowflakes you still think that after all of that waste of time in college- that you’re entitled to any job you want. I couldn’t get hired at 7/11 or Amazon lol so I started my own business and now everyone can suck my ****.
-
Entropium (@type1ayy) reported@pequityresearch @bubbleboi Google definitely Amazon probably Intel maybe but rack scale isn’t until 2028 Its actually not that hard to beat somebody pulling down 75%+ margins on TCO/token
-
Voice Of Your Friend (@V_O_Y_F) reported@JessHumphries77 @EthanBenard This is a GREAT idea! SCDs have probably come down in price and gone up in quality since I bought some on Amazon 15 years ago. If you ever get swelling above the knee and especially up to your *******, go to the ER so they can give you an IV to pee it out. 🍀
-
Geoff Pomerantz (@gpmrntz) reported@Georgesantos @nypost This is less than a .001% of his wealth I.e., a penny out of a $100 bill He only has to borrow against less than .0005% of his total Amazon stock holdings (~880M+) to make this donation. This is a rounding error for him. A total PR stunt.
-
LinaEsMarEs (@LinaEsMarEs) reported@AmazonHelp I have been trying for almost 15 days to get help with my Amazon account. My account is linked to my phone number, but I cannot properly access or reconnect my email address. My recent order was canceled because of unresolved account/payment issues. Please help.
-
Joe Kushner (@JoeGKushner) reported@DonalTDeLay Alas the curse of the internet in that I'm not being clear. Not all countries allow the sale of all digital media. For some it's a rights issue, language issue,etc... You can log into amazon under a different country and see books you don't have in your own country.
-
Nim Btc (@Nim_game_btc) reported@GaryMarcus What are you suggesting? Amazon revenue will slow down because staff will stop pretending using AI? Probably not this what you meant
-
SB (@dr_owsy_doc) reported@AmazonHelp After explaining 30 min and getting my chat transferred to 4 different teams, I was asked to call and explain my issue then I was assured I will get an email with the receipt of the exact payment I made. Got no such email or any other response.@amazonIN @AmazonHelp #deliveryscam