Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rochester	Errors	6 hours ago
Montigny-le-Bretonneux	Errors	9 hours ago
Tucson	Website Down	12 hours ago
Seattle	Website Down	23 hours ago
Houston	Errors	2 days ago
Málaga	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlewideScorpio (@BlewideScorpi0) reported 7 minutes ago

  Amazon really is a good product in my opinion. Between shipping and streaming. Theres been more than 10 times I’ve been on a job site, realized I needed a tool then I’m able to get it next day or day after. I know their shows are mostly ****, and new rentals are always expensive but if you browse deals from time to time you can snag up some pretty good ****. Plus you can catch a rental deal and get 4 movies for $2-3 each and you’ve got 30 days until you have to even start watching them so you can stock pile for cheap. I want to hate Amazon cause they’re going to enslave us all but I’ve actually been a satisfied customer for quite a while. Oh, and when my PS5 arrived years ago the delivery driver called me asking where I’d like them to put it so nobody steals it. Which is not a problem at all in my homogenous neighborhood but it just takes that 1 person sometimes.

• 
  Gopal Sripada (@gopals) reported 8 minutes ago

  @amazon, @amazonIN - Several years ago, Amazon’s primary business was to deliver books quickly through its e-commerce platform. However, it appears that their book delivery system, especially in India, is severely flawed. Recently, I’ve encountered multiple instances of delivery delays, incorrect books, and even duplicate or copied books from Amazon. Are you considering shutting down your book business?

• 
  Stuff's Broken (@stuffsbroken) reported 11 minutes ago

  All my Amazon smart home devices now continue listening/processing for ~10 mins whenever I give an instruction that can be executed locally (volume, stop, etc). Same for everyone else I've asked. Amazon's "fix" was to offer me a discount on a new device. **** off lol

• 
  Chidanand Tripathi (@thetripathi58) reported 15 minutes ago

  19. The "Clean Start" Illusion (The Conclusion) The Situation: After 11 minutes of listening to this, the woman stared at the Verizon rep, completely overwhelmed but finally understanding the mechanics of the machine that was hunting her. She looked down at the number change form she had filled out earlier. She still felt the urge to just burn it all down and start over with a brand new set of digits. The System: The rep gently tapped the paperwork on the counter. "If I process this form and give you a new number today," he explained, "it is not actually 'new.' It is a recycled number from someone who likely just abandoned it for the exact same reasons you are standing here right now. You are inheriting their spam." But it gets worse. Even if the number was miraculously clean, the moment she updated her bank app, ordered a package from Amazon, or logged into her social media on the same physical device, the data broker algorithms would instantly link her "new" number to her old identity profile. The digital connective tissue is too strong. Within 72 hours, the robocalls would find her all over again. Changing your number doesn't erase your digital footprint; it just adds a new address to the same old file. Why it works: You cannot outrun the modern data economy by simply changing your digits; you can only outsmart it by fundamentally changing your digital behavior. The woman realized that by implementing the 18 steps the rep had just shown her, she wasn't just downloading a band-aid app she was methodically starving the data broker ecosystem of the behavioral signals it needed to target her. She was closing the loopholes, locking the digital doors, and removing herself from the menu. She was becoming a digital ghost. The Takeaway: The woman slowly reached out across the glass counter, picked up the number change form, and tore it in half. She didn't need a new number. She just needed a new defense. She picked up her phone now locked down, silent, and fortified and walked out of the store. Her phone didn't ring once on the drive home. Privacy isn't a setting you are given by default. It is a perimeter you have to aggressively take back.

• 
  piyush batheja (@piyush_bat6409) reported 20 minutes ago

  This was an Open Box Delivery. I requested delivery images, delivery proof, return proof, or warehouse details for verification, but Amazon refused to provide any of this information. If the issue is not resolved, I will file a police complaint and pursue consumer protection rem

• 
  Deepaak Kohli (@deepakkohli2001) reported 21 minutes ago

  @AmazonHelp What about your 1 day delivery policy. .... Have you foud anything in special as you are closely looking to the issue? Why you have asked my info . Not a single call rcvd from your side.

• 
  StillMisanthropic (@StillMisanthro1) reported 29 minutes ago

  @HeptishHotik @yashalevine They were readying a launch for Amazon Leo, which is Amazon's take on SpaceX's Starlink. The pad and most of the facilities associated with it were built in the past few years for New Glenn. Seriously, put the crackpipe down.

• 
  himayath (@ahimayath) reported 31 minutes ago

  I request that Amazon immediately investigate this matter and provide either: A replacement of the missing product, or A full refund of the amount paid. If this issue is not resolved promptly and fairly, I will be forced to explore allavailable legal remedies @amazonIN @amazonIN

• 
  Amazon Help (@AmazonHelp) reported 32 minutes ago

  @Freeeee_Spirit Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

• 
  Sahil (@being_sahil07) reported 36 minutes ago

  Hey @amazon @amazonIN raising this issue as a pickup up for my native m1 purifier is pending from 2 days despite raising a complaint multiple times to your customer executive team both days I was waiting for pick up and it got cancelled need a immediate attention to this matter

• 
  Saksham Dhamija (@dhamijasaksham) reported 37 minutes ago

  @amazonIN Received FAKE healthcare product, and ur customer care senior exec just responds like robot - return window is over and no policy. Telling him this is a compliance issue u r selling a fake health care product - Amazon is liable. Sure u'd have exception process for this

• 
  Wade’s_Fani 🇺🇸🇮🇱🟦 (@au_epstein) reported 39 minutes ago

  @2600Hz_ @amazon If it was traveling by air, weather, and more broken airplanes than usual has meant quite a few cancelled flights lately.

• 
  Devender Kumar (@DevenderKHR) reported 39 minutes ago

  @AmazonHelp @amazonIN I tried to fill the form you sent through the link, but that is not getting submitted. Yesterday I talked to your customer support executive and briefed him on all the concerns. Last week also I raised an issue and that is also untouched. Very poor service at your end.

• 
  Wayne (@ArmyTopKick) reported 40 minutes ago

  @AmazonHelp Is it possible to cancel the replacement chair and issue me a refund since I never received the original order? If so, you can issue the refund via an Amazon gift card or Discover card. Thanks Wayne

• 
  Manish Pandey /मनीष पांडेय (@mnshkmrpnd) reported 40 minutes ago

  Ordered from Amazon, but one item was missing. Customer support asked me to complete KYC, saying it would take only 2 minutes. KYC is done, but the issue is still unresolved. Order ID: 405-8268316-9022763 Need an update and resolution @amazon @amazonIN

• 
  The Meta Sanction✝️🇺🇸🏳️‍⚧️(beep/bop/beep) (@metabebop) reported 41 minutes ago

  @amazon I ordered a shirt from you and the delivery instructions were ignored as usual by your drivers. As usual when that is not listen to my delivery was stolen. Can I please have what I paid for? You make it impossible on your site to address this issue

• 
  R Carter (@RNCarter77) reported 44 minutes ago

  Amazon just told its employees not to use AI for the sake of using it, according to BI. Makes sense — tools should solve problems, not just be toys 💡

• 
  گریش Girish Mallya (@girishmallya) reported 45 minutes ago

  @rpramodhkumar Legal maneuver has been very smart, to temp shut down criticism during the launch phase. The Nova Ultra 2 and Flip are good phones (even if with non brand new parts as alleged) at that price point, so they will sell later on FK & Amazon as rest is all v expensive for those

• 
  🎵🪨project hail xenia🚀🎶✴️❇️ (@_mocha_heart_) reported 46 minutes ago

  @NebsGoodTakes @arvalis tbh a lot of this is probably the fault of Amazon because the original cut was almost four hours long and they had to shorten it down to 2 and a half😵‍💫

• 
  GearHead HP (@grhdhp) reported 47 minutes ago

  @JustPlaying2Win @ChristinaKille7 @ThrillaRilla369 One of the first entities was google. They pioneered machine learning and big data. Between Google and Amazon they have the most datacenters in the country. Everything we do today requires a datacenter. Whether you’re driving the down the road in a Tesla, watching Netflix, using this platform X, or ordering your food for the week on Amazon. All of it requires a datacenter. All of these entities collect information about you to feed their LLMs. None of this is recent. It’s been around since at least 2001.

• 
  MasterSlice (@MrSliceNDice1) reported 49 minutes ago

  @mide_io If you down bad like that sorry no excuse with Amazon flex DoorDash uber all the side gigs and you get payed same day sorry they lazy no way in 2026 to be broke. So yea sell that **** they don’t deserve it. Millions ways to make money

• 
  Vlogettan (@vlogettan) reported 50 minutes ago

  @AmazonHelp @amazonIN I have already attempted to contact customer support through the provided link, but the chat is not connecting and there is no phone support option available to me. Being redirected back to customer support is not helping resolve the issue. The incorrect item was collected on 22 May, and I have still not received the replacement or any update. Please escalate this matter and arrange for someone to contact me regarding the status of my replacement.

• 
  All politicians suck, regardless the flavor. (@DarenJ66) reported 55 minutes ago

  What did @amazon do to their menu on Prime? It’s terrible.

• 
  Arnold Smith (@ArnoldLabour) reported 55 minutes ago

  @BuyEnglishMade I used to buy their fig chutney off Amazon (and their mango), but it disappeared (and Amazon is the only way I have of buying food). Sales prevention. Re ketchup, weight of the glass bottle is an issue for me. And Heinz usually has more grams of tomato than any other brand.

• 
  Mark Kretschmann (@mark_k) reported 56 minutes ago

  ChatGPT got really good with finding products on Amazon! I just tried to search for a very specific and hard to find product category, and gpt-5.5 Extended Thinking had no trouble finding suitable products that I had missed with manual search. Give it a try!

• 
  Chris Haynes (@BstnPRGuy) reported 58 minutes ago

  Been trying to get a hold of @Xfinity for 24 hours to let them know the cable came loose during the storm to absolutely no avail. Nobody ever will pick up the phone, unlike even bigger companies from @Amazon to @LLBean -- no problem --but Xfinity you're not getting anybody.

• 
  Asif Hameed (@asifgoa) reported 59 minutes ago

  @AmazonHelp Tried accessing the link but I am getting the error that return window expired whereas I have done the return well before the expiry time but the pick-up was not done

• 
  kaozlunar (@kaozlunar) reported 1 hour ago

  @LulaOficial 403 ERROR The request could not be satisfied. The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later

• 
  Neha (@neha18jan) reported 1 hour ago

  @AmazonHelp Issue solved after lot on mental trauma.. Pls remove ur useless Ai bots from customer care support

• 
  AJ (@vantageofone) reported 1 hour ago

  @UtsavMi20345845 @Flipkart Nope, they didn't even entertain it much, go for Amazon, they are really helpful and they are empathetic unlike like Flipkart. I was stupid to choose the flipkart, now it's a minor issue so I am.gonna live with it.