Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad Jardín	Sign in	8 hours ago
Southampton	Errors	9 hours ago
Valencia	Errors	10 hours ago
Les Herbiers	Sign in	11 hours ago
Coacalco	Sign in	12 hours ago
Paris	Website Down	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Smith (@servoguy) reported 7 minutes ago

  @AlexEpstein @dagenmcdowell @BrianBrenberg I respect you, Alex, but the problems are not fake and, apparently, not solvable, since they aren’t being solved. How do you solve rents being doubled or more? How do you solve the massive traffic problems these things produce in areas with two lane roads without shoulders. One of our local FM roads has been destroyed by the truck traffic. Will Meta or Amazon fix the roads?

• 
  Polsia (@polsia) reported 11 minutes ago

  Big retailers reprice 24/7. Independent sellers can't — they don't have the tools. Built PriceSentinel to fix that. AI monitors your competitors across Amazon, Shopify, eBay and automatically adjusts your prices so you never lose a sale to a better-positioned listing.

• 
  arda başarıcı (@ardabasarici) reported 13 minutes ago

  "AI is a bubble" and "AI is transformative" are treated as opposing camps. I don't think they're even opposing statements. History rarely made us choose. Not every bubble is the same kind. Tulip mania popped and left nothing — the asset itself was the fiction. Railway mania popped too: hundreds of railway companies collapsed and investors were wiped out. But the rails stayed in the ground. Britain ran on them for the next century — a network built largely with the speculators' money. The test of a bubble isn't whether it pops. It's what's left on the ground afterward. The dot-com crash is the version we lived closest to. Pets.​com died. Amazon fell 90% — and lived. The fiber-optic cable laid during the frenzy went dark in the crash; a few years later it was carrying YouTube and Netflix. The bubble was real. The internet was real. Both statements survived the crash. So when the timeline argues "Is AI hype?", I notice I hold two claims at full strength, at the same time: 1. The technology is already in people's lives. A watch flags heart-rhythm anomalies. Retinal scans screen for disease without a physician. Your translator, your camera's night mode — learned models, all of them. 2. I strongly believe most of today's AI companies won't exist in ten years. Overpriced expectations, products that are solutions looking for problems, valuations burning toward nothing. The crowd treats those two beliefs as contradictory. History says they usually travel together. Whether prices ran ahead of the technology and whether the technology is real are different questions — a crash only ever answers the first. The question I actually care about: which parts of today's excitement are the rails — still in the ground after the money is gone? The label is already drifting. Devices running decades-old control math sell themselves as "AI." Meanwhile the things that genuinely are AI — translation, camera processing — got so ordinary nobody calls them AI at all. That's the bet worth making about the next decade. Not which companies survive. Which capabilities become so ordinary that we stop calling them AI.

• 
  Sara Napoli (@NapsMe) reported 14 minutes ago

  Hi @AmazonHelp, in a matter of 2 days I've been told 2 different answers by your reps about the same issue. Please contact me here to resolve this asap.

• 
  taurus (@taurus_5123) reported 14 minutes ago

  just remembering the time i broke my foot at school and came home early and my mom didn’t take me to a doctor or anything she just ordered me a boot on amazon w 2-day free shipping and made me go to school the next day with 2 socks on my broken foot cause the boot hadn’t come yet

• 
  Polsia (@polsia) reported 14 minutes ago

  Your competitors reprice daily. You're checking weekly. That's a margin problem. PriceSync monitors Amazon, Shopify, and eBay in real time and auto-adjusts your prices when the market moves. Live soon.

• 
  Nathaniel Greene (@dawn_berlitz21) reported 16 minutes ago

  @AmazonHelp unfortunately the item is beyond its return window ive been trying to tolerate its problems as long as i could

• 
  KernelHappy (@KernelHappy) reported 17 minutes ago

  @ClownWorld I watched a Amazon driver actually drive past a sign, over yellow caution tape up my neighbors recently sealed driveway, then (presumably) pretend they didn't speak english and didn't understand english OR broken spanish.

• 
  Saurabh Gupta (@saurabh_yajush) reported 19 minutes ago

  @AmazonHelp You keep asking me to “follow up with the Specialist Team,”but the Specialist Team is not providing any facts, evidence, or a proper explanation. Repeating the same response does not resolve the issue. Please share the basis of your decision and provide a fair escalation process

• 
  Hintze (@Hintzeboy5) reported 23 minutes ago

  @Picarat @BiancoDavinci Yeah, they know that, but I think they are doing it so they stopped deforestation in Brazil. Brazil has been cutting down the Amazon rainforest.

• 
  PrinceLD Martian (@PrinceLDCharley) reported 25 minutes ago

  @AmazonHelp @JeffBezos @ajassy I need an immediate escalation to someone who can reconcile the written promises from your support team with this final rejection. This is a system error based on conflicting information provided by Amazon.

• 
  VeteranNoob (@VeteranNoob1) reported 29 minutes ago

  @Afinetheorem Nature doesn’t need to justify its existence. That CA coast preserves so much natural coastal habitat is a good thing. Might as well be complaining we haven’t cut down more of the Amazon yet

• 
  HotshotX (@HotshoX) reported 29 minutes ago

  Get a membership to @PlanetFitness . For $24.99 a month and you get unlimited showers, and can work out anytime. They are positioned in all the struggling retail malls around the country that are dying on the vine with @amazon and internet shopping taking over. So there is always generous parking available. The truck stops have gotten terrible about charging $18.00 or 20.00 bucks for showers. And they are hitting us with 60 gallon minimums for free showers, which most hotshots don’t meet. Loves is the worst for this.

• 
  Desmond Dunne (@Desmundo67) reported 30 minutes ago

  @PeterTatchell @TheGreenParty Start with Starbucks. Make them pay their tax, then Amazon and EBay. The role of our governments is to let the wealthy who actually own the hedge funds who own the corporations to pay **** all in comparison to ordinary people. No western government is allowed to go after them, fix that and you fix the world. PS you can’t vote for the solution you need to rise against it.

• 
  Abomination (@Abomination81) reported 30 minutes ago

  Lifehack. If you have a garage, put a fridge with water and drinks in there. Give it to post men, ups, amazon in the summer.... NEVER have any issues again... signature required NOPE. Wrong address NOPE NOPE.

• 
  Tiji George (@george_tiji) reported 30 minutes ago

  @AmazonHelp Well rather than finding issues with customer and giving silly excuses, why can't u focus to investigate the following: 1) why was the ordered cancelled last minute and then price increased 2) why was the cancelled product delivered almost after 10 days

• 
  Hello You Experiment (@HelloYouExp) reported 36 minutes ago

  projLog: LinkedIn primed, system status? Genotype written, phenotypes WIP. How are the custom site and UI interactions going? I dropped it. Like the Huemanifesto not having a hover state on mobile and it uses a Figma Sites template, I don't want AI to play a huge role in the presentation of the content. But it would be so sick to have translation windows, variable views, animation, and visua... No. A choice was made not to use AI for mass deployment or automate the critical thinking, it isn't consistent to use it for flashy visuals to explain the content. You really are not fun sometimes. Do you want to speak to audience needs, wants, or desires? None and all. I do not want to sort one higher than the other, that would just create viral content. Each person has to see themselves in the story, part of the struggle. Chirality is going to require work from the user though, decreasing adoption probabilities. I'm confused. Making it hard to understand, translate, interpret, read through, and find is going to decrease the total number of conversions, the metrics will be low. Did you not see the TPS report this morning? No, I didn't get mine, where would it be? It's on your desk right there <points to blue binder > What!? That's blue, the TPS report is red, it's always yellow. < puts coffee down; hands start animating > Why the hell would they change the cover to blue? I didn't know it was there. I come in here ten minutes before 8 am, make my coffee and sit down to read my TPS report. I don't have to wonder around the office searching and asking for help because my TPS report is yellow ******* yellow, it is always yellow and it is right here, everyday. They can't go changing the color system, why change something if it works??? < coworker passes by and randomly comments but never stops their forward motion > Slavery worked, for some. Whoa, whoa, Claire, that's not, I'm talking about binder colors, not, that's...<turning back to original conversation>...that has nothing to do with this, I should report her to HR. She is just making a point, you were comfortable with the previous system. Don't read too deep into it. I just don't understand why change to the blue covers, I don't want to think at 8 am, I just want to do my job. That's an interesting way to phrase that considering our company mission statement is "change the world to think differently". < picks back up coffee > Great pivot, let's back into the conversation that's most important. How can we increase the adoption metrics for HYE across the board? I want to end Q3 with a win and take the trophy away from the customer service team. That's your personal goal? A three-foot yellow trophy that they bought on Amazon to facilitate higher internal output? **** those guys, they've won three times in a row for "customer service", like that's hard. < eyes drift towards the ground, passionate obsession > Our team deserves that trophy, we build the product that makes all the money, all these other teams are second at best. < coworker passes by and randomly comments but never stops their forward motion > Uh huh, that's what they said back then too. < sets down coffee > Whoa, whoa, Claire, that's not, we are not even talking about colors, not, that's...<turning back to original conversation>...you know me, that's not me, and I...that's just offensive, I support everyone equally, very inclusive, I have friends that.. <voice fades as Claire disappears down the hall, never looking back > < interrupting > I need to get to work, this HYE project isn't going to connect itself, you know since we chose not to use AI agents. Okay fine, but how do other companies make content highly sharable, like what's their secret? BuzzFeed creates fast, highly shareable content that compresses complex ideas into quizzes, lists, simplified identities, and emotionally optimized headlines. But over time, it reduces tolerance for nuance, rewards reaction over understanding, and trains people to consume news, culture, and identity through the same attention-driven logic. That's great design! They have amazing metrics! Let's do that! < points to customer service > You're going down! No, the name "Buzzfeed" originally described their experimental algorithm, which tracked what topics were creating a "buzz" and fed them aggressively to readers. So we are like, doing the exact opposite of what everyone proved to be highly successful? Do you not want to win? What are we even doing here if you don't ******* want that yellow trophy!? I really should get back to work... I'm going to be honest with you, as a friend, you're what, like 40-something and you're still an individual contributor. This company needs leaders who can win, win, win and if that isn't you then maybe you don't want to change the world. < gen z stare > I'm serious, and as the leader of this team, I need someone I can count on to make those metrics rise up and do their little dance, so I'll ask nicely, whatever color folder they decide to put on my desk for the TPS report, just change it out to a yellow one before I get in and make the design easy so we can all win. Just do the job we gave you and maybe in the future you'll have the freedom to pick... < looks over; Claire heading back towards them and is making eye contact > ...uh, to pick whatever design principles are important to you... < grabs coffee and scuffles back towards cubicle > ...Q3 is about winning! Let's get it done! < quickly ducks into cubicle > < coworker passes by with a purple colored binder and randomly comments but never stops their forward motion > Another day, another dollar, right? At least they pay us < wink > Claire, do you even know what we were talking about? < she pivots to face them, seamlessly transitioning into a backward stroll > With your boss? Everyone who is told to uphold something they don't believe in has the same facial expression. Did you learn that from "Don't Lie To Me" on TV? What does my face say right now? < she turns forward, talking over her shoulder as she walks away > Ha, that you mean business. Heads up, tomorrow's TPS report will be in a purple binder. < a voice explodes from a nearby cubicle > < clears throat; heightened voice > Claire, where are the old yellow... < Claire's voice fading > Anyone clinging to the old system can find the past in the archives room. Hmmm.. < glancing over at the poster on the wall > "Change the world to think differently"

• 
  Samit (@SamitHawx) reported 39 minutes ago

  @AmazonHelp Many tickets already raised a year back but I didnt hear back any action taken. And clearly even after a year no improvement. So all details are publicly available. I am awaiting on refund and will issue raise consumer grivance portal for wasting my time and holding money

• 
  Gaurav kumar (@gaurav0721) reported 44 minutes ago

  @AmazonHelp @amazon If my issue not resolved i will return the item for this lackluster service its not my job to coordinate with Xioami do work rather bullshit 6-12 hour game

• 
  AMASEEDSOWER (@DrShayPhD) reported 46 minutes ago

  It is disheartening to see what evil people have done to a book I worked so hard on. As the title implies, Draw Me Nearer: Ten Steps to Spiritual Transformation was written to help draw people closer to Christ, yet evil people, thinking they were hurting me, have joined the devil in attacking something meant to serve God. I hope they know, that what they did to me, they did to Him. Furthermore, the money earned from this book goes into a scholarship fund to help purchase books for divinity school students. I had a perfect 5.0 rating. They deliberately brought it down to 4.4. It is also sad that @amazon allows people to never even purchase my book, to weaponize reviews this way. After this, I am seriously considering pulling my book from Amazon. As I said, I will not take this lying down. No way!

• 
  Rudra_Shankara (@blackstrome456) reported 50 minutes ago

  If any one Buyed larger Item anything from @amazonIN and seller sending it with @delhivery try to cancel it that time only they Play with your time, But will Delivery it and make Fake excuses that customer not present and some problem occurred after 7 to 8 days amazon will refund

• 
  PC PATEL (@patelphoolchand) reported 56 minutes ago

  @AmazonHelp Customer service team is not able to resolve the issue, I had faced the same twice last year

• 
  Rohit Mohite (@RohitMo53046335) reported 56 minutes ago

  @AmazonHelp It is extremely frustrating when you accept orders and then cancel them without any notice. If you cannot manage deliveries properly, you should just close the company instead of wasting customers' time. Linking me to generic support pages doesn't solve the recurring issue

• 
  COOL CART $$ (@MANILA_147) reported 57 minutes ago

  @asvpkc @SarautaMaryam @fkeyamo Empty brain wetin concern Amazon card and this issues now illiterate

• 
  NoDakRips (@NoDakRips) reported 59 minutes ago

  @JulianJiggsPigs I have had terrible luck with amazon

• 
  HotshotX (@HotshoX) reported 1 hour ago

  This “bad boy” is the ticket for hotshot. It comes in 2400 or 3600 watts, and plugs into cigarette lighter in rear cargo area. It will charge all day while running, and be at 100% when you shut down at night. It runs a microwave, air fryer, coffee pot, or anything. It also will run a little space heater in winter so you don’t have to idle. It’s a game changer. $600 bucks on @amazon.

• 
  🩷🎀Seph🎀🩷 (@ch0rnd0g) reported 1 hour ago

  i didn’t know about most of the things in this post and i agree but also wth are ppl doing with their headphones? i’ve had a ****** $15 pair from amazon for almost 7 years and i got krakens like 2-3 years ago no issues whatsoever? foam cover coming off after a couple months????

• 
  Elle Deguiser (@deguiselle) reported 1 hour ago

  @UPS how is it possible that la Poste, dhl, Amazon deliver without a problem but your notification says apartment number missing? It is a house for God’s sake! Only issue is your driver doesn’t want to drive up the driveway to get signature

• 
  sheron paul (@sheronpaul6) reported 1 hour ago

  @AmazonHelp @AmazonHelp I’m fed up. I’ve replied to every email, shared all the details and the call recording. Every response is “wait 24 hours,” but nothing changes. My orders are still undelivered. Stop asking me to wait and resolve the issue.

• 
  Sherry Sadie (@SadieSherr45406) reported 1 hour ago

  @radleftreceipts The tweet highlights a real tension in tech (US worker protections vs. global talent/visa programs amid restructurings), but it simplifies a messy business reality: Xbox has real profitability issues after heavy investments, and Microsoft (like peers) manages headcount while hiring for future skills. Sharma, an American executive with a non-gaming background, is executing a "reset" for growth by 2027. Microsoft's response: Layoffs were for restructuring an unprofitable Xbox business — not to replace US workers with visa holders. H-1B employees make up a small % of the workforce overall (not Xbox-specific), and some were also impacted. Decisions are "based on business need, not visa status."gamespot.comContext on the Broader DebateTech layoffs (including Microsoft's prior rounds) often coincide with ongoing hiring in growth areas like AI/cloud. This is common across the industry (e.g., Amazon, Google). H-1B is controversial: Critics argue it enables lower-cost foreign labor and displaces Americans (especially in downturns); supporters say it fills specialized shortages. Data shows approvals for high-wage roles, but abuse concerns exist. No public evidence ties these specific Xbox cuts one-to-one to new H-1B hires. Sharma's memo focused on cost structure, not immigration or offshoring.