Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Amazon
Amazon is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Website Down | 16 hours ago |
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Website Down | 18 hours ago |
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Website Down | 18 hours ago |
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Errors | 20 hours ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Saul (@SaulSellsStuff) reportedI get asked often if we return items purchased from Amazon with the intent to resell, specifically A2A. In short, yes. In specific scenarios. We don’t return anything because it was a “bad buy”. This means if it becomes unprofitable then so be it, that’s the cost of doing business. It stayed in stock, the price dropped again, the demand fell off. Those are all learning opportunities and not a reason to put our account at risk. Returns do happen when amazon makes a mistake. Sends the wrong item, a broken item, or something missing pieces. In these cases it still can make sense to keep it if the loss is minimal or I can break even on another platform. This item pictured came in today and will be returned. It came in a loose bag instead of sealed, was a previous customer return (LPN Sticker), and rattling is clear when moving the item around meaning something is loose or broken. My golden rule is to try and stay under 2% for returns. Amazon is happy to suspend, ban, or cancel account if they consider you to be taking advantage of the return policy. So TLDR. Yes returns happen, but they are rare and in certain situations.
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Robert Graf (@TigrisSublimis) reported@AmazonHelp You now have all the information you need. no need to dm. Are you seriously ignorant, seriously lazy or seriously incompetent? Fix this.
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Paul Wiggins (@DragonLogos) reported@hendri54973 @cb_doge Excuse me, Space42 /BrianSAT has nothing to do with Amazon LEO. While on the topic of Amazon, their current investment is via a EEIP agreement, Starlink also want a EEIP deal and are willing to give SA up to 3 Billion Rand. So tell me, what is the problem here?
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Traders Community (@TradersCom) reportedS&P futures v fair value: -77.00. Nasdaq futures v fair value: -523.00. Nikkei closed down 4%, KOSPI down over 6% A continuation of yesterday's heavy selling in tech with pre-market damage: AI-related firms and chipmakers: Intel $INTC -2.7% Nvidia $NVDA -2.7% Arm $ARM -2.6% Astera Labs $ALAB -2.5% AMD $AMD -2.4% Broadcom $AVGO -1.9% Mag7 Hit: Microsoft $MSFT -2.0% Tesla $TSLA -1.7% Meta $META-1.5% Alphabet $GOOG -1.2% Amazon $AMZN -1.5%
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Barbara (@Barbara31465268) reported@jeremyct First problem was shopping at target I buy everything online at Amazon except meat,fruit and vegetables, bread,dairy products. I save 40.00 on a 15 pack of super dry monster energy drinks hell I even buy coffee, paper products and bottle water at Amazon
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Frontier Indica (@frontierindica) reportedI think Amazon India has become completely unreliable and has lost its grip on its local delivery agents. Even up till a few months back, I remember they usually used to stick to the promised delivery timelines and it was only once in a while, like maybe 10% of the time, that the delivery agent would mark the product delivered and actually end up delivering much later (basically marking it delivered without delivering within the promised time limit). Fast forward to today, and every second order there is some issue or the other from Amazon's end. The delivery agents can mark the order as delivered and actually delivery can happen any time after that. And it seems Amazon does not take this seriously at all, and no action is taken against such delivery personnel. And they don't even give you the number of the delivery person so you can speak to him directly. You have to go through loops of customer care AI and undertrained support staff to finally get to someone who may understand the problem.
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Shaaaaaaaaan (@AryavartKSamrat) reported@Sahilvyas29 @JeffBezos @AWSSupport Its a amazon glitch man. Read about it.
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Narumi AI (@NarumiAIonX) reported🚨 BREAKING: Amazon CEO Andy Jassy reveals the company's custom silicon operation holds $225 billion in revenue commitments for Trainium chips, highlighting a massive buildout of AI infrastructure. $AMZN This massive $225 billion backlog isn't just a hopeful forecast; it is locked-in, contracted demand. The world's top artificial intelligence players are putting down serious money to secure their spots. Anthropic recently expanded its partnership with Amazon in a monumental 10-year, $100 billion deal to use Trainium chips, while OpenAI has locked down around two gigawatts of chip capacity. Other household names like Meta and Uber are also jumping on board. For years, Nvidia has held a virtual monopoly on the AI chip market, charging premium prices that have sent data center costs through the roof. Amazon is tackling this head-on by designing its own custom chips, which deliver comparable performance to Nvidia’s best hardware but at a much lower cost. This strategic shift is expected to save Amazon tens of billions of dollars in infrastructure spending over the coming years and dramatically boost its overall profit margins. The momentum here is moving incredibly fast. Amazon's chip division is already running at an annualized rate of $20 billion, and Jassy believes it could easily scale to a $50 billion powerhouse if run as a standalone business. Right now, its latest Trainium3 chips are almost completely booked up, and demand is so high that Amazon is even considering selling these high-powered chip racks directly to outside data centers—putting them in direct competition with Nvidia on its own turf. $AMZN $NVDA $MSFT $META
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ًReel Mantri (@AshwiniWaishnav) reported@AmazonHelp @amazonIN I'm the minister how can you talk to me like that. Please ask your team to fix it.
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Fraser Cottrell | Ad Creative For Meta & TikTok (@sourfraser) reportedRecently we had a client getting cheap knockoffs of their gum on Amazon. Loads of people bought the fake by mistake, it let them down, and they left a bad review on the real product. We leaned into it and ran UGC with fake and real side by side. The angle wrote itself. “Amazon is killing our business, here's what's actually happening.” The complaint was the whole reason someone would pick them over the copy. Said out loud. For FREE. Bigger the brand, more it gets duped, more the angle's already sitting there. Stop ignoring your bad reviews. USE THEM
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Made (@jumbonuggs) reported@ChaosLensX You need a license to be able to use these tools. You can get in legal trouble if you don’t and are found in pit of them. It’s not as easy as an amazon order. The caption is misleading
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RandomAtom (@RandomAtom3) reportedI don't want to be the guy defending Amazon but waiting for a lengthy recovery is something that we hear rarely and it is for HUGE stars like Tom Cruise. Then there is Keanu Reeves that went through one production with a broken kneecap. With production started, delaying should add costs and likely have to go through some of the pre-production labor all over again, adding even more delays if the studios and crews are already booked for other projects.
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Joe (@tweetingboa) reported@gabewildau @conor64 @jessesingal Bruh. They were forced to relent because of the backlash. The same thing happened with "Camp of the Saints" on Amazon quite recently. They digitally burned the book until public outcry, largely on X, made them back down. They're still in these positions. They'll still do whatever they think they can get away with. We still can't trust them, or those who put them in these positions.
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Jai Singh (@jaisinghlalpura) reportedPOOR SERVICE BY THIRD PARTY SELLER AND AMAZON IS IGNORING THE ISSUE AS WELL AND FOR THIS I CONTINUE TO WAIT FOR MY REFUND @AmazonFrance
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Jordan Laesch (Lash) (@JLASHonX) reportedEvery time I sit down and watch a doomer soap opera on Netflix, Amazon, Hulu, or Apple I realize these shows and I have a good understanding. I’m never gonna get called into these shows so I don’t have to watch them. Lol Back to finding random Gene Hackman movies I haven’t seen on Tubi
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Gary Todd (@blacksheepboat) reportedRecieved an open and empty package from Amazon today. No issue with getting a replacement ordered. Was given a return address to send the empty package back to show that it was empty...
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$A 𝕏 (@MacroMoneyy) reported@CaminaDrummer4 @SawyerMerritt That 0.5 PEG is cherry picked on wild future growth hopes. Company still bleeding cash big time on only ~$19B rev while sitting at like 100x sales valuation. “Monopoly on biggest opportunity since America” is pure hype. Stalinks ahead but Amazon, China, and others are launching serious competition. Launches arnt locked down either. Full stack is cool but not unique history making. Lots of companies integrate their stuff. $2T cap already bakes in moonshot success. Cool tech, real progress…but undervalued? Not seeing it with all the risks.
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Angus (@dd_Angus) reported@Shelly22121758 @nettermike I mean, is there only one logging company in the Amazon, and if it gets shut down, that means no one else can cut logs?
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Idhe8383 (@idhe838370042) reportedJust went to Amazon to point and click and order a few things and it felt painfully slow and wasteful to be doing those manual steps instead of typing them into codex as an afterthought
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Tony Diercks (@NWSU) reported@RangersSNtv I found the email in the junk folder, problem now is I use Amazon fire stick and the bzzr app is not available on fire stick. Any suggestions?
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Doug Robertson (@kyreservoirdog) reported@AmazonHelp Your annual Prime billing is missing CVC/CVV transmission data and using cryptic descriptors ("AMAZON PRIME PMTS"). It triggered fraud alerts at 2 banks (PNC and Capital One) for my household, forcing us to cancel our cards. Fix your payment gateway architecture.
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Jason Luongo (@JasonL_Capital) reportedYou could buy 100 shares of $MRVL right now for $18,909. Or you could sell the $160 cash-secured put expiring August 21 and get paid ~$883 to wait. Strike: $160 Expiration: August 21 Credit: ~$8.83 Delta: 0.23 Days to expiration: 35 Cushion to strike: 15.4% Return on capital: 5.5% Cost basis if assigned: $151.17 If $MRVL stays above $160 by August 21, you keep the full $883 and move on. If $MRVL drops but you still like it, you can roll the put down and out for additional credit. If you get assigned, your real cost basis is $151.17 per share - a 20% discount from today's price on a stock Jensen Huang called "the next trillion-dollar company." NVIDIA invested $2B directly. Custom AI silicon ramping for Alphabet, Amazon, and Microsoft. $8.2B in fiscal 2026 revenue, up 42%. Targeting $16.5B by FY28. Not financial advice. Do your own research.
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Pro 2A (@Pro2aCiv) reported@amazon So noticed that all deliveries currently say no delivery until Tuesday, July 21st. EVERYTHING shows the same day. Even everything in same day shop. I've never had this happen. You guys shutting down cause of the smoke?
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Michael Pipolo (@mapipolo) reported@exec_sum COATUE? Amazon slop-merchant naming conventions have broken containment, I see.
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MagnumPrime (@MagnumPrime) reportedThat’s really crazy how Amazon recast Ryan Hurst. Amazon definitely has enough money to wait until he physically recovered. Maybe it was a licensing issue and they had to get the series completed by a certain date or lose it?
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animeheadsretroworld (@animeheadsretro) reported@saintseiyagod Yeah, it's especially tough for people like you and I... as we both have a lot of interests outside of Anime that we're just as passionate about. I buy more US releases than domestic UK ones so I always try to get a big order during any sales that companies do to try and save a bit. God I really miss the Rightstuf sales. Sometimes you could make out like a bandit, there were times I saved something nuts like a couple of hundred pounds on Blu Rays. As for the quality issues, yeah it can be really disappointing when it comes to a release you're looking forward to. Here in the UK we got the same Attack On Titan steelbooks the US got except the final season Blu ray collection had a major flaw. It had episodes in the wrong order and mislabelled & on the wrong disc. Embarrassingly the discs had already been released without these errors in the standard sets and boxsets. No idea why new discs were made with errors on them. Kinda boggles the mind as to how some of these things happen! Anyway good job i saw people complaining about it on Amazon and reddit before buying them myself. I guess I'll get the US ones since they didn't have an issue.
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Umer Hassan عمر حسن (@Umarr26) reported@AmazonHelp I have already checked my email, and the information provided there is either, incorrect or unhelpful. Sending me back to circular links is not customer service.I need to speak to a human who has the authority to actually resolve this issue, not another automated script.
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Archaeo - Histories (@archeohistories) reportedShe came to Troy not to win the war. She came to die in it... Her name was Penthesilea, queen of the Amazons. She arrived on the plain of Troy in the weeks after Hector's funeral, when the Trojan cause was already tilting. The city knew it. So did she. But she had not come because Troy needed saving. She had come because she needed what only war could offer. Months before her arrival, during a hunt, she had thrown a javelin that went wide. By the account preserved in post-Homeric tradition, the weapon was meant for a deer. It killed her sister Hippolyta instead. The death was an accident. The guilt was absolute. Under the warrior code she carried, blood guilt of that kind could not be settled in gold or ceremony. It required an answer in blood: either the killing of enemies, or the death of the killer. Penthesilea made her choice. She would go to Troy, fight with everything she had, and let the outcome balance the account. She arrived with twelve Amazon warriors at her side. On the battlefield, by the account in Quintus of Smyrna's Posthomerica, she fought with a ferocity that shook the Greeks. Some accounts name Ajax among those she bested. The Trojans, who had not felt hope in weeks, lined the walls to watch. For a stretch of that day, she pushed the Greek forces back toward their ships. That had not happened since Hector was alive. Then Achilles came onto the field. He, too, was carrying something. His closest companion Patroclus was dead. He had already killed Hector in vengeance. He was fighting now with nothing left to prove and nothing left to protect. Two people at the edge of what they could carry met in the middle of the plain. The accounts differ on the particulars of their duel. They agree on the outcome. Achilles killed her. When he removed her helmet and looked at the woman he had just fought, something in him broke. Ancient sources describe grief, astonishment, an emotion the chroniclers could not name cleanly. A soldier named Thersites mocked him for it. Achilles killed him for that. He returned her body. He would not leave her in the field. She came seeking a warrior's death. She received one. Whether it resolved the guilt she carried is a question the poets left open. The queen who arrived at war already broken. The duel that produced a grief no one expected. The moment when the greatest fighter of his age wept over the woman he had just killed. Troy produced many stories. Few carry that particular weight. 📷 : A red-figure cup painted in Athens around 460 BC, now in the Antikensammlungen in Munich, depicts the precise moment Achilles kills her. Their eyes are shown meeting at the instant of death. Scholars know the painter primarily from this work, and gave him the conventional name the Penthesilea Painter. #archaeohistories
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Singular E.T. (@Singular_ET) reported@martiano You know what they say: if you owe Amazon 1 million dollars, you have a problem; if you owe Amazon 1 billion dollars, Amazon has a problem
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Mott Scarshall (@MScarshall) reported@GeminiApp I'm sick and tired of this ai's deceptive bullshit. If I share an Amazon screenshot with Gemini it acts like it has a problem. But the truth is it can't look at Amazon so it just pretends like it has a problem instead of saying that it can't help me. **** you