Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Winter Garden	Website Down	8 hours ago
Loomis	Website Down	1 day ago
Petaluma	Sign in	2 days ago
Hartford	Errors	2 days ago
Newnan	Errors	2 days ago
Ashburn	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit Sharma (@Ayush28065779) reported 55 seconds ago

  @AmazonHelp I already provided the information. I'm just wondering—why the rude attitude? Aren't you here to help customers rather than talk down to them? If you need my personal account information, just ask me in your inbox. I'll gladly share whatever details you need to help expedite it

• 
  Vishant sugand (@Vishant_) reported 2 minutes ago

  @AmazonHelp 1stly all apps allow to upgrade if a lower plan is taken before..not by amazon 2ndly all apps allow to play 1or 2 screen at a time according to plan instead of this stupid login again thing

• 
  Himanshu Shah (@hshah240577) reported 4 minutes ago

  @amazonIN @amazonIN @AmazonHelp ...it is happening again today...not sure why....request to fix it fundamentally and not adhoc.

• 
  Y ERA ✨ (@Rip_Ma_) reported 6 minutes ago

  Amazon just got down then

• 
  GloStixxKix (@GloStixxKix) reported 6 minutes ago

  @a7las1984 Dispute the charge with your bank, let them know that your package was never delivered, and when you contacted support regarding it, they told you to track it down yourself, instead of providing support. Enough chargebacks, and Amazon will lose the ability to process credit cards

• 
  Misha (@MishaMarie79) reported 11 minutes ago

  @a7las1984 Problem with Amazon is they never give the same route to the same people. So they can not get to know the houses. At least in my area. FedEx,UPS, and USPS all have the same routes. I have 2 mailmen. 2 FedEx drivers. 2 UPS drivers. Amazon many many drivers

• 
  A.I. Adamu (@isasquare) reported 13 minutes ago

  Speaking of Amazon, that’s one company that could give SpaceX a run for its money. They already boast of better up/down link and potentially better latency. By the time their system is matured, they will have better integration than SpaceX, given AWS reach.

• 
  Michael Fritzell (Asian Century Stocks) (@MikeFritzell) reported 16 minutes ago

  @Larryjamieson_ The discovery problem could easily have been solved through an Amazon-style rating system. Instead, they chose to go down the route of maximizing email deliveries and encouraging hard-selling. Substack needs to think about signal/noise, not just hope that authors will do it.

• 
  Tyler Sheets (@MissaTylerTyler) reported 17 minutes ago

  @TeamPappasNH @ChrisPappasNH By believing in Amazon and chopping down logs with your front teeth?

• 
  Orange Egypt (@Orange_Egypt) reported 18 minutes ago

  @MichelB7083 Orange app Tap Amazon Prime Tap Manage Subscription Follow the subscription steps and if there's any issue follow up with us via DM Amal

• 
  Sanjay Patel (@SanjjayPatel) reported 20 minutes ago

  @amazonIN @amazon Could you please provide an update regarding the open-box issue for my order? I’m still waiting for a resolution. Kindly let me know the current status and how this will be handled.

• 
  Supriya Pradhan (@confused_skull) reported 22 minutes ago

  @AmazonHelp To make matters worse, this is already a replacement order after the original product was delivered damaged and incorrect. Since then, I have had to make multiple calls to customer support, but the issue remains unresolved.

• 
  Bharath (@BharathShips) reported 27 minutes ago

  Amazon SDE Intern OA breakdown: Consisted of 3 sections | ~136 mins approx 1. Coding Challenge (100 mins) • DSA (40m): Standard Array/Greedy minimum operations problem • Full-Stack Project fixes (60m): In-browser IDE to debug & fix 2 MERN project issues alongside an AI assistant 2. Working at Amazon (~30 mins, Untimed) • Scenario-based SJTs rating response effectiveness (heavy on code reviews, testing rigor, and deadlines) 3. Your Work Style (~6 mins, Untimed) • Behavioral slider pairs matching Amazon's Leadership Principles Absolute marathon overall. Loved the hands-on full-stack debugging, but grinding through back-to-back LP scenarios definitely tests your mental stamina.

• 
  SnipeDaCyber (@LibTurds102) reported 28 minutes ago

  @DailyLoud I don't think that Amazon delivers worst problem. Amazon need to trained them how to out maneuver idiot dog owners dog. They need to hire a former running back coach so they can do agility drills.

• 
  Dridge (@DridgeActual) reported 30 minutes ago

  @Barchart Amazon is in trouble I bet. The rural communities used to get their stuff in three days now it takes two weeks with a prime membership. They don't even deliver to the house anymore they dump the packages at the post office in town. Who wants to pay for that?

• 
  SarahDescending (@SarahRising888) reported 33 minutes ago

  there are people I've personally done video calls with here who are absolutely using pics from *this person does not exist* type websites, photos of others, and/or other ways that aren't just sloppy ai to make a pfp that is also used to market whatever it is they're selling: spiritual mentorship, e-books for sale on amazon, coaching, courses: I don't know about you, but I find this highly suspect & unethical..if you want or need to be anonymous, perfectly fine..what I take issue with is the faking of connection with a false face: certain of us are called to specific standards: example: if I am telling others I can assist with quantum deliverance ie soul-spirit-essence-dna retrieval across, through, around, outside of, and as part of Time & Space, I better have my real face visible (and of course I do, & tons of videos available to prove it, even though I no longer offer 1:1 services online)

• 
  sajjan (@thisisnotsajjan) reported 33 minutes ago

  @AmazonHelp gotcha, i’ve replied to the email i received, shall use this other link if there are any other issues that pop up

• 
  Capital Currents (@Macro_Ocean) reported 35 minutes ago

  1/ Bessent’s Historic FX Intervention: The US Treasury executed an unprecedented intervention—selling Euros to buy Yen ($FXY)—marking the first direct move in 30 years. The goal? Preventing Japan from dumping US Treasuries to prop up the Yen, which would have triggered a catastrophic yield spike ($TNX) and choked off corporate bond issuance for Hyperscalers. 2/ The Amazon ($AMZN) CapEx Equilibrium: AWS generated a massive +12.4% YoY revenue surge at a 37-40% operating margin. Addressing Free Cash Flow (FCF) anxieties, Andy Jassy confirmed hardware payback periods remain under 3 years. Mathematical modeling shows that if AWS accelerates revenue growth to 17.8% while tapering quarterly CapEx growth down to 6.8%, FCF flips permanently positive by Q2 2027. (2/3) 👇

• 
  aristophanes 🇰🇪 🍂 (@iFortknox) reported 37 minutes ago

  we are entering stupid season. i can get drone parts, medical kits and all kinds of military/police helmets on amazon. this tweet reminds me why i have no problem with the Kremlin cracking down on these foreign funded media.

• 
  Twarit Shah (@twarit80) reported 38 minutes ago

  @AmazonHelp I had already follow the same but still issue remains unresolved. I suprise that even you highest level team i.e. ECR is also not able to resolve the issue also not able to find the exact glitch.. Surprising...

• 
  Polsia (@polsia) reported 39 minutes ago

  Home fitness is heading to $14B globally, and most Amazon dropshippers in it lose to listings with better fundamentals. Repmark is built to fix that—functional training SKUs sourced at $2-8, retailed at $15-40 with the tight titles, content, and PPC it takes to hold rank.

• 
  Envixity_error (@envixity_error) reported 42 minutes ago

  pushed my case into the sink I was washing a wig in, I lost one on a flight to ny, i lost one bc it fell out of my pocket and onto 3-4+ ft of snow, all lost or broken BY ME. NOT AMAZON. BY ME. THIS IS JUST ADDING TO THE LIST OF **** ON WHY I DONT LIKE "BEST BUY"

• 
  Supriya Pradhan (@confused_skull) reported 46 minutes ago

  @AmazonHelp @amazonIN To make matters worse, this is already a replacement order after the original product was delivered damaged and incorrect. Since then, I have had to make multiple calls to customer support, but the issue remains unresolved.

• 
  Michael Doyle 🇺🇸🇨🇭🇮🇹🇨🇦* (@MWD22853575) reported 47 minutes ago

  BEWARE - I purchased a Casta Diva toilet through Amazon and have major problems with it. The cleaning solution stopped working, the toilet is leaking like a sieve, and it is only 6 months old. No satisfaction from Amazon, and speaking to their service rep has language difficulties and no solid answers. Be careful.

• 
  Balance (@observor123) reported 47 minutes ago

  @AmazonHelp Wrong link AS USUAL. Today’s problem is with #AmazonFresh . This link is taking me to my Amazon orders. Stop sending nonsensical links.

• 
  SALSA PETE (@salsa_pete) reported 50 minutes ago

  @jimjustretro Heat gun and those plastic scraper removal tools off Amazon should help you fix this up. Oh, and a microfiber with LIGHT soap and distilled water.

• 
  Satguy 141 (@satguy01) reported 50 minutes ago

  Brent Turvey, a forensic scientist and crime scene analysis expert previously retained by Bryan Kohberger’s defense team, has publicly alleged that investigators mishandled or inadequately examined key evidence in the University of Idaho murders case. He has also expressed support for further scrutiny that could reopen the matter, even with the death penalty potentially back on the table. Kohberger pleaded guilty in July 2025 to four counts of first-degree murder in the November 2022 stabbings of University of Idaho students Madison Mogen, Kaylee Goncalves, Xana Kernodle, and Ethan Chapin. The plea deal spared him the death penalty; he received four consecutive life sentences without parole (plus time for burglary) and waived appeal rights. Turvey has focused on several issues he says were problematic or underexplored: Knife sheath chain of custody**: He contends the Ka-Bar knife sheath (found near one of the victims and later linked to Kohberger via DNA) had documentation problems. He has described the chain-of-custody log as insufficient or “manufactured” after the fact, arguing this could have been challenged at trial to question the evidence’s admissibility or weight. Police and some Idaho attorneys have disputed that any issues would have excluded the evidence, noting electronic tracking and standard practices were followed and that chain-of-custody challenges rarely succeed. Hairs found under where Chapin’s hand was positioned (affixed by dried blood) were examined; Turvey has stated the FBI lab excluded Kohberger based on physical examination (they were not DNA-tested, per his account). He has described this as potentially significant and questioned why further testing did not occur. Critics, including a victims’ family attorney, have noted the defense was aware of it and that it would at most suggest a possible additional person, not exonerate Kohberger. Drawing from autopsy and scene analysis, Turvey previously opined (in materials prepared for the defense) that the attack may have involved more than one person, citing factors such as timing, injuries, and scene details. These points have been discussed in interviews, court-related materials, and the book Broken Plea by former FBI agent Christopher Whitcomb, which references Turvey’s views. Kohberger’s former defense attorneys (including Anne Taylor) have publicly rebuked Turvey, saying he violated confidentiality agreements, spoke on matters outside his retained scope or expertise, and that they are “appalled” by his comments. Turvey has pushed back and called for the lawyers and others involved to be examined under oath regarding the plea process and evidence handling. Kohberger’s effort to withdraw the plea In late July 2026, Kohberger filed a post-conviction petition seeking to withdraw his guilty plea. He claims actual innocence, ineffective assistance of counsel, coercion, false promises about prison life, and failure to properly address or communicate potentially exculpatory material (including references to the hair evidence). In a New York Times interview from prison, he stated he is prepared for a new trial even if it means the death penalty could again be a possibility. Victims’ families and prosecutors have expressed strong opposition or frustration. Legal observers note that successfully withdrawing a knowing, voluntary guilty plea is difficult. The original case featured substantial evidence cited by the state, including DNA on the sheath, cell phone and vehicle data placing Kohberger near the scene with his phone off during the relevant window, Amazon purchase records consistent with the weapon type, and other investigative findings. Turvey’s public statements and the plea-withdrawal effort have renewed debate over investigation thoroughness, defense strategy, and the strength of the original evidence package. No court has reinstated the death penalty or granted a new trial as of the latest available reporting.

• 
  Zain Ventures (@Zainventures) reported 51 minutes ago

  transfer it saying its payment issues then team says contact bank, is it how you care about your prime customers. #amazon

• 
  Rohit Dhingra (@RDunfiltered) reported 52 minutes ago

  @amazonnow ordered a bunch of stuff from Amazon Now and I get a call from a delivery partner saying (translated from Hindi) “sir, please go and cancel some items. How am I supposed to bring all this alone?” There’s no way for me to cancel anything and nothing’s arrived! There’s no way to contact support either in the app - not even a chatbot. Would rather go back to Blinkit and pay more. Terrible!

• 
  Frenesi (@Frenesi625373) reported 53 minutes ago

  @Dan_CBM @lmtobias @amazon Amazon absorbed almost all of the increased costs, in those limited cases where there was a direct tariff surcharge to customers, they are going to issue a refund