Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/23/2026 00:40

January 23: Problems at Amazon

Amazon is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (49%)

    Website Down (49%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (18%)

    Sign in (18%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Website Down
United StatesPalmer Sign in
United StatesHouston Website Down
United StatesSan Francisco Errors
United StatesCastro Valley Website Down
United KingdomGillingham Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • vvinta_ Winter ☃️ (@vvinta_) reported

    Twitch down for anyone else? Amazon and Netflix are barely working for me, too ;c

  • valkyriekals 🫧aï🫧 (@valkyriekals) reported

    literally my $35 pair of no name earbuds from amazon have NEVER given me any problems and ive had them for a year. what a complete waste of money paying over $100 for #beats just for them to be worse quality than a $35 pair of no name earbuds. ridiculous.

  • slimwithliz75 Liz Slimming World (@slimwithliz75) reported

    @AmazonUK CS & online disconnected on me,seller wont refund item with 12m warranty due to tiny chip(@2 weeks)the item is now 8m you can’t expect it back in mint condition,it has a software issue,5 different Amazon staff said claim via Amazon yet today told NOPE, HELP ME

  • AlexBrownOso Alí Moreno (@AlexBrownOso) reported

    @AmazonHelp Good morning, I have a problem with my amazon account, I try to enter and it asks me for OTP verification, I enter the h code, then it tells me to enter the number that ends in 88 and I never had a number that ends like this, how can I solve that? Thanks.

  • TheStephenHager Stephen Hager (@TheStephenHager) reported

    @AmazonHelp I've called multiple times. I've been interrupted, talked over, and hung up on. I've been calm the entire time. I changed my phone number due to a divorce. I just want my account. It's funny that you guys email me about the issue, but I can't log in with the same email.

  • PragaRam92 Praga ram (@PragaRam92) reported

    @AmazonHelp Today my product delivered but delevery boy is not delivered. Bescou i am not giving extra money and I am morning 9 am regularly coustomer service executive officer on phone call but my problem is not solved and again product Return to seller

  • whojeann Jean || 📌MENTION AFTER DM (@whojeann) reported

    AMAZON PRIME 1 bulan (login hp) 1 bulan (all device) 1 bulan (private login hp) 1 bulan (private all device) Note: • 𖤩Free special gift, Untuk free gift nya bisa pilih mau yt/disney/vidio/iqiyi/spotify/wetv 𖤩Full garansi 𖤩Payment all wallet, qris #zonauang #zonajajan

  • astral_monad Dr. Wanyoung E. Kim ⚛️🌊 (@astral_monad) reported

    There are multiple billion-dollar lawsuits against Amazon right now and I’m also filing a small claim for $250 because their automated system shut down my account with a $250 gift card in it and @jeffbezos can’t be bothered with responding to a simple email request for help.

  • Flippertigibbet Flippertigibbet (@Flippertigibbet) reported

    The suggestion @amazon can't process a replacement for a gift they delivered broken without a tracking number sounds like an excuse for poor customer service. The assumption that it will be appropriate to contact the sender for this info in all cases is utterly ridiculous.

  • Seyd117 Eric Haller (@Seyd117) reported

    @BarcodeAK I don’t think I’ve had many problems with my Xbox controllers. I had these two limited edition Halo 5 controllers whose bumpers broke, but I just replaced them with identical ones I ordered off Amazon.

  • DecentralState The Decentralized State (@DecentralState) reported

    @fmrpoppyguard1 @MZanona Its sad. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • DecentralState The Decentralized State (@DecentralState) reported

    @Budro62841431 @ZBlime Its sad. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • DecentralState The Decentralized State (@DecentralState) reported

    @SunflowerSoul71 Its sad. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • kenduIIroy ash thinks there’s been a glitch💘 (@kenduIIroy) reported

    Watching #nanny on Amazon prime and ooooh the mother is pissing me off so bad. Her poor daughter. I also am starting to hate that it’s a horror movie because I’m afraid the nanny will meet a terrible end or smth and she does not deserve that 😭

  • unagiscooters Unagi Scooters (@unagiscooters) reported

    @flyinseaplanes @amazon Additionally, this comment is pretty harsh. Unagi Scooters is a very honorable company and our customer service is amazing but when purchasing through Amazon or a third party we no longer have control over customer service-related issues.

  • DecentralState The Decentralized State (@DecentralState) reported

    @KodiakBronsen @alx @mattgaetz Its sad. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • TheStephenHager Stephen Hager (@TheStephenHager) reported

    @AmazonHelp @amazon And time and time again it's been a terrible experience. I escalated to a supervisor once that agreed the situation is ******. But she couldn't do anything to help me, either. She was at least nice, though.

  • zestonie Tyler Russell (@zestonie) reported

    @jforger @froyoslut @POTUS The problem is that Amazon still netted a profit of 2.9 billion dollars, and Jeff Bezos is among the richest men in the world. They have way more available to contribute than I, so although there’s more to be done, taxing is a good start. I’m optimistic, just gotta wait and see.

  • Maffubombatu Mattu bintu bombartu (@Maffubombatu) reported

    @SugarKoat People want quick bucks sadly. Slow and steady like Amazon then growth not petsdotcom boom amd bust. They want dogecoin because it looks cool instead of vision utility and a great team like ripple. They thought uninsured staking at silly rates was/is a sustainable good idea.#XRP

  • DecentralState The Decentralized State (@DecentralState) reported

    @TheRealZeRoY @AddressingLife Its sad. Recently wrote a book called "The Decentralized State: Why Modern Democracy is Not the Last Governance to Prosperity and Individual Freedom" (Free on Amazon today 3rd of January) that aims to fix this. Give it a try if you're interested.

  • AnkitBhumi2448 Ankit Bhumi (@AnkitBhumi2448) reported

    @amazon I have ordered my phone one plus Nord ce2 but by your courier partner without my permission it has been cancelled and because of that I have to face my problem so I request you to plz delever my product by tomorrow so I overcome from my problem #Amazon

  • peligrietzer Peli Grietzer (@peligrietzer) reported

    Somebody said it about Watchmen (the book) in an amazon review I reas as a kid and I hope their life turned out terrible

  • ScottHembree93 Scott Hembree (@ScottHembree93) reported

    Oh Man, I have to call back Amazon on barely audible Skype because I didn't answer quite right and that's the only way they can fix my login they disable every other day!

  • Pawserve Pawserve 😺 (@Pawserve) reported

    @Curbyb0iGaming yeah I could see you having some problems with it but some people do still have pokemon merch. I think it depends how people draw it and if it's their own design then it's in the grey area. Thats also why we see a lot of non-nintendo pokemon stuff being sold on ETSY, amazon, ect

  • LifeOfPalace ᜆᜅᜒᜈ (@LifeOfPalace) reported

    smh ordered amazon fresh for a specific 2-hour period when im home and the MINUTE i leave for work they text me there's no parking and cant enter the building like homie that wouldnt have been an issue if it was on time???

  • JamesPlaysBass_ James Smyth (@JamesPlaysBass_) reported

    Netflix cancelling 1899 and potentially losing Wednesday to Amazon only to inevitably renew Love Is Blind and Too Hot to Handle through another 20 seasons is peak Netflix. I’m offended at myself that I still pay for this terrible service.

  • LoonaCodex Bree Van De Chonky Cat 🌕 (@LoonaCodex) reported

    @yeojiina @Vincemagicxxx Even if Kavesquare never took it down, how do you explain the jan 13th date? It's also on amazon

  • MarlowNYC Marlow Stern (@MarlowNYC) reported

    @politiwars amazon, disney, meta, alphabet, uber all up today. and the market in general is not down much. this is wildly disproportionate.

  • InoRikardo Rikardo INO (@InoRikardo) reported

    A man was sailing down the river amazon in a canoe, when he was hit by a poison dart. He woke up some time later in a cage, surrounded by a tribe chief and his minions. The chief said "You have been tresspassing on our tribes private property. You will be doomed to death by

  • OldSunil Sunil Kumar Sharma (@OldSunil) reported

    @OriginsOfIndia Not able to buy it as Amazon says technical error every time I initiate Buy option.