Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Amazon
Amazon is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (49%)
- Errors (27%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 3 hours ago |
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Website Down | 6 hours ago |
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Errors | 20 hours ago |
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Sign in | 1 day ago |
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Errors | 2 days ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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shellthestig (@shellthestig) reported@AmazonHelp Need to speak to someone in UK about a constant picking issue in your warehouse. Customer services on telephone are useless and can’t /won’t help
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Daniel Bryson-Peart (@BrysonPeart) reported@AmazonHelp Seven weeks ago today, on the morning of June 8th, someone hacked my Amazon Prime UK account. Firstly, I received three emails from Amazon informing me that, as per my request, they a) changed my telephone number; b) disabled two-step verification on my account, and c) changed my sign-in email address. I made no such changes. Later that morning, I received 7 emails confirming my purchase of £1,300 + worth of sundry items from China. Fortunately, the payments did not go through, so my issue is not a financial one, per se. However, I have a large Kindle library and an equally large Audible library. I pay £30+/month for TNT Sport via Amazon Prime Video, from which I have purchased movies and TV shows. Additionally, I have made several Amazon Music purchases. I can no longer access any of the above because, as far as Amazon is concerned, I am no longer an account holder. Moreover, I soon discovered that not having an Amazon Prime UK account prevents me from accessing Customer Services. To circumvent this obstacle, I used my wife's Amazon UK account. I spent many hours on that Monday chatting with autobots, then several real people, before I eventually managed to speak to a human on the telephone. I was assured that my issue was fully understood and that it would be remedied within "about 48 hours." I waited until the following weekend before deciding to write an email. I waited a further seven days, but aside from an auto-generated standard reply, I received nothing further from Customer Services. Ergo, I wrote another email with a more detailed explanation and attached copies of the emails I had received from Amazon UK on June 8th, 2026. So, I have furnished Amazon UK with my account email address, my telephone number [which has not changed during the 15 years or so that I have been a customer], and evidence that clearly demonstrates my account has been stolen, yet all I have had in return is an email thanking me for reporting suspicious activity on my account. On the other hand, my wife received an email which assured her that, following a careful review of her account, everything was in order! It seemed to me that no matter how I tried to explain the problem (even supplying my own email address & telephone number, as well as the email address & telephone number the thief used to hijack my account), the Customer Service team completely failed to comprehend what had happened. Perhaps they did not bother to read my emails (?). In any event, Amazon UK have let me down. This issue caused such debilitating anxiety that I was prepared to forget the whole thing until a friend suggested I try to get my problem noticed on social media or even go so far as actually to write a letter to Amazon UK. I have decided to do both, in the hope of getting my account back.
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Chief Chainsaw Officer (@Hispeedlowdrug) reportedSome friends of mine are city people who moved to the country, they had Amazon packages start to disappear off their porch. They of course assumed it was Hooligans, and installed better locks on their house and a camera. This revealed that there's a bear who swings by almost every day to carry their packages off. Walking back into the woods, once you get juuust out of sight of their house you find a belt of torn up boxes, packing materials, and scattered bits of their Amazon purchase history. Broken kitchen shelves, chewed up pot holders, a busted lamp, exploded toothpaste tubes, etc.... My theory is the bear got lucky scoring food in an Amazon package once, and now goes on fishing expeditions every time it sees a box. As Don says, they are like gigantic retarded racoons.
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Onions Gillespie (@maxcsmith) reportedI know, I know. Amazon is minimizing their prosumer users off consumer products. 3d printers are 99% prosumer so that wouldn't be an issue. But these little mafidget boxes are all consumption devices they probably want to move you off of. Probably because of ratings bots. Buy a regular desktop computer and hook it up to your tv. Those are not expensive.
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Zeo (@zeo_ex) reportedThe full picture of what changed. Before: buying the first relevant-looking result in under a minute, no idea whether Amazon or a random third party was shipping it, reading years-old reviews describing a different product, paying full retail on something identical sitting in Resale for less, trusting deal badges at face value, and assuming every item had the same return window. After: a 90-second habit that checks the return-rate badge, the actual seller, recent reviews, Resale pricing, real price history, and the specific return window — before checkout instead of after a problem shows up. Same Amazon account. Same checkout button. Six checks that take under two minutes combined.
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Sugar half 🧂 (@wadingbird_) reported@BodeAyo_ Yup. I subscribed for Amazon music using Alexa voice command. To unsubscribe, Alexa is telling me to sign in to Amazon music. I don't even have the app.
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Connor (@buzurke) reportedHow does $NBIS become the next hyper scaler ? 1. First they need to become the go to AI cloud. Which we all know. 2. Many hyper scalers have multiple huge revenue streams like Amazon which has AWS and Amazon itself. Nebius would need to find another way to generate massive amounts of revenue. •> I do think once the initial buildout phase is over(let’s say by 2030) that nebius starts to produce their own chips. These chips may be used internally and cut down their biggest expense of GPU’s from $NVDA . •>> Considering managements ability to grow with their customers and expand their footprint with their new AI cloud infrastructure projects. I wouldn’t be surprised if nebius starts building the whole stack for other enterprises from land to chips to cloud in which those companies now own everything themselves with the Nebius expertise.
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Jack (@jackcoder0) reported11. Passkeys the password replacement hiding in Safari. When you create an account on a website that supports Passkeys, Safari offers to create a Passkey instead of a password. A Passkey is a cryptographic credential stored in your iCloud Keychain synced across all your Apple devices. You authenticate with Face ID or Touch ID. No password to remember. No password to type. No password to steal. Passkeys can't be phished. There's nothing to enter on a fake website. The authentication is biometric and device-bound. Websites supporting Passkeys include: Google, Microsoft, Amazon, PayPal, eBay, Best Buy, Kayak, and hundreds more with the list growing monthly. Settings → Passwords → check your saved accounts. For any site that supports Passkeys, Safari prompts you to upgrade during your next login. One Face ID scan replaces every password on every supporting site. Safari manages it automatically. No password manager subscription needed.
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Nit-k-ram (@bhartiyamanush) reported@its_akashreal @rahulj51 i know a guy who scammed amazon and Flipkart of 65lacs for this exchange issues..
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Lulu (@LoelsVailie) reported@xxyllinn I just discovered yesterday that I need to sign in to @amazon to read reviews for a book...it's become insufferable
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Abhijeet Gupta (@abhijeetguptag) reported@AmazonHelp Interested in knowing what action @amazonIN had taken to resolve my issue reported on4 July at 00 :30 AM.
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Katrina L. Paradine (@katrinalp01) reported@MistersHomeRoom So happy they have gone. A few years back, I worked in an Amazon warehouse. The Haitian's came and went as at least 80% were TERRIBLE workers w/ an attitude. Do you know how hard it is for an Amazon warehouse to fire you?! So you know that maybe they had zero work culture.
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Mike (@MikeLongTerm) reportedBREAKING $AMD| UBS on @AMD Advancing AI🧐🆕 My take: UBS is bullish, but still very low on revenue and EPS estimate. Read more on my thread below to see. Advancing AI Event, companies speaking on stage with Dr. Su are most likely major customers, like prior Advancing AI events. UBS Group has raised its full-year earnings outlook for AMD: for fiscal year 2026, revenue and diluted EPS have been revised upward from $50.0 billion/$7.61 to $51.0 billion/$7.69; for fiscal year 2027, revenue and diluted EPS have been raised from $79.0 billion/$13.47 to $83.0 billion/$14.63. GPU revenue for fiscal year 2027 has been increased from $38.0 billion to $41.0 billion, and for fiscal year 2028, it has been raised from $54.0 billion to $61.0 billion. UBS Group stated that the event is likely to focus more on showcasing technology rather than disclosing customer or financial information. The firm expects AMD to unveil the latest advancements in its data center CPU roadmap including Venice and Verano and its GPU roadmap featuring MI450x and MI500. Related updates on its embedded and gaming graphics card businesses are also anticipated. UBS has assigned AMD a "Buy" rating, raising the target price from $670 to $700. UBS Group stated that AMD's Advancing AI event was held prior to Intel's earnings release, roughly two weeks before AMD's own earnings announcement. Investors are focused on whether the company can expand its AI customer base beyond OpenAI and Meta; however, UBS Group believes the event will primarily emphasize the unveiling of the company's technology roadmap, rather than substantial revisions to its financial forecasting models. UBS Group still believes that Amazon will be a key major customer for MI450x, and Anthropic may also be on the client list; however, the firm advises investors to lower their expectations for announcing new clients at this event. UBS Group expects AMD to comprehensively revamp its AI product roadmap: unveiling more details on the MI450x Helios and MI500 series, potentially releasing early information on the MI600 roadmap, and possibly outlining its strategic approach to addressing emerging distributed inference workloads. UBS Group expects AMD to offer a more optimistic outlook on the server CPU market. The last time AMD formally updated its estimate of the total addressable market (TAM) for server CPUs was in its first-quarter 2026 earnings report, when it projected the market could reach US$120 billion by 2030. Since then, industry data have improved significantly. UBS Group expects AMD to officially announce the mass production of its next-generation EPYC server processor, codenamed "Venice," while also unveiling more details about the Verano product line. UBS Group believes that Verano will be manufactured using Taiwan Semiconductor's 2-nanometer process and will feature an SOCAMM2 memory solution based on LPDDR. Given the explosive growth in computing power demand driven by AI, AMD may disclose its roadmap for the next generation of CPUs following Verano. UBS Group expects AMD to update its Ryzen laptop product lineup, further elaborate on its roadmap for transitioning the desktop Zen 6 architecture to the 2nm process, and disclose progress on the Ryzen Al Halo project. The Ryzen Al Halo is AMD's response to NVIDIA's DGX Spark, targeting the rapidly emerging personal AI device market.
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KINGBLINGBLA (@kingblingbla) reported@grok @ShastaSodas @grok what do u suggest I do? The Amazon customer support line isn't help, they just tell me to go to shasta cause they fix it - witch is kinda odd - u would think Amazon would have the ability to override an error like this. It's their site. Shasta customer service number - i get a leave a message and well get back to you. I got silence. Any idea's on what I can do? Sure if this was 1 item, fine but a majority of the catalog has this issue, it's either done on purpose (after this exchange I kinda wouldn't doubt that) or it's a legit error in the system. Grok: Exit concise mode.
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Pavel Dziu (@paveldziu) reported@neildsilva @KamathGurudutt The tax form is the one step worth slowing down on. Fill it wrong and Amazon quietly keeps 30% of your US royalties forever — most people don't notice until they compare payouts.
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Dinnu daniel (@daniel_adinnu) reported$5.3 trillion is Goldman’s number. It’s also, on its own, more than the GDP of Japan, the UK, India, or France. But the bond market question isn’t really about the size of that figure. It’s about how it’s being financed, and that part of the story is already showing up in the numbers. Combined debt at Microsoft, Amazon, Alphabet, and Meta climbed 60% over the twelve months ending in March, rising from $333 billion to $533 billion. Barclays expects those same four companies to issue more than $200 billion in new debt this year alone, with borrowing projected to climb further in 2027. These are companies investors have spent two decades treating as unusually safe, precisely because they carried relatively little debt and generated enormous free cash flow. That assumption is what’s actually shifting, not the AI spending itself. Two named voices disagree on what that shift means. Torsten Slok has argued borrowing at this scale is already crowding out demand for Treasurys and other fixed-income investments. Todd Czachor, global head of fixed income research at Columbia Threadneedle, says he isn’t seeing that show up in the corporate bond market yet, “at least not yet,” pointing to strong investor appetite for non-AI corporate issuance as evidence the crowding-out theory hasn’t materialized. The disagreement isn’t about whether the spending is happening. Nobody disputes that. It’s about whether the market can absorb thisamount of new debt from four borrowers simultaneously without distorting the price of borrowing for everyone else. For 2026 alone, the four companies plan a combined $725 billion in capital expenditure, a 77% jump from last year’s already-record $410 billion. Alphabet has already sold billions in European bonds to help fund its share. Whether that’s a manageable financing story or the beginning of the bond market problem Slok is describing depends entirely on what happens over the next two quarters of guidance, not on the headline total everyone’s already seen.
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Chandan Singh (@RanaChandanSin) reported@AmazonHelp @amazonIN @amazon OFFICE Ends at 6:30 PM, That is the END of DAY for US, SOMEBODY Attempted on SUNDAY, WHICH is NON WORKING GLOBALLY and PROMISED DELIVERING TODAY. Am FACING ISSUES with AMAZON LOGISTICS, START PAYING INTEREST for PREPAID PAYMENT, DEDUCT IT FROM LOGISTICS on FAILURES. Pathetic
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Uncle Jack Wolfgang is Literally Me (@JackWolfgangPI) reportedI really want to get more writing done. I'm working on a new book series while taking a break from Private Investigator. I'm trying to keep the new series small, but I have a very bad habit of scope creep. That's also the problem with Private Investigator; I made that story too big. I digress. The new story, working title being Dawn of the Paladin, will go straight to Amazon. It's a LitRPG about a 24 y.o. farmer who finally sets off to follow his dream of becoming a paladin. So far, I've been told it has A Knight of the Seven Kingdoms energy, which is great; I haven't seen that, but it's what I was going for. Funny thing: I noticed early on that I'd read or hear about the premise for something, then I'd go look into that story and find it wasn't all that I'd imagined and that I liked my own idea better. So, maybe I'll watch Knight after I finish Paladin, but for now, I'd like not to be influenced by it anymore than I am. That's not a kind of elitism; it's just a weird quirk I'm exploring in my creative process. And yeah, I want my story to be mine and not an homage to someone else's. I'll be looking for Advanced Review Copy (ARC) readers here soon. Let me know if you're interested. In the meantime, I'll be posting more primarily to help myself focus on the task at hand and not get distracted by dungeon crawlers, JRPGs, and random tower defence games. @grok could you generate a suitable image to go along with this social media post? 👀
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Thomas James (@rocky7586) reported@Zodlier @Savior_Gaming @GameReviewGuy At the retail store? Online stores like Amazon? Using the code is just like putting a disc in lol. Are y'all ok? Retail CAN put them on sale if they want. Sony also will still have competition since Steam exists and has sales without physical games being an issue.
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Brianna 🏳️⚧️ (@tgirliebri) reportedWhile not generally recommended, I’m just gonna get the cheapest parts possible to fix my Dodge I don’t like Amazon but damn auto parts are dirt cheap on Amazon I’ll see what the total comes up to Currently at $505 for Rock Auto and $516 for Parts Avatar
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Mayank Mathur (@Mayank_415) reported@AmazonHelp Issue has already been raised, but not resolved yet. Please expedite
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merlin_pjm✨🥰 (@linmin__pjm) reported@AmazonHelp Why am I being asked to go back & forth between @amazonIN & @activappliances? hasn't denied the warranty they've only offered impractical options that put the burden on me. Who is taking responsibility for resolving this issue? I expect Amazon to help ensure the warranty
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Haatch Pulse (@Haatchpulse) reported...the answer is that it often didn't have to. AliExpress, owned by Chinese tech giant Alibaba, failed to put adequate checks in place to stop merchants listing prohibited items. The EU found that failure serious enough to issue one of the largest platform fines in its history. €550 million is real money, but the bigger story is what comes next. The EU's Digital Services Act gives Brussels the power to hold platforms legally responsible for what third-party sellers do on their sites. AliExpress is the first major non-Western platform to face the full weight of that law. The hidden winner here is Amazon and other Western marketplaces that have spent years building compliance teams specifically to avoid this outcome. They just watched a rival take a nine-figure hit for not doing the same. For consumers, this signals that the era of anything-goes cheap imports is tightening. More platform liability means more listings pulled, more sellers rejected, and potentially higher prices as compliance costs get baked in. Haatch is the UK's largest pre-seed VC fund. Pulse is how we track what's moving global markets every day. Follow @HaatchPulse to get these before everyone else.
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ALFAJERK_BFH (@Alfajerk_BFH) reported@AmazonHelp Also,can you make sure your drivers speak English? My place of business gets Amazon packages all the time and half the drivers don't know how to read or write English. We have nothing but problems here because of that.
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Rena Mako| commissions open (@Rena_Raiden) reportedCan we all agree that Sony should just get out of the streaming / media business. Like how is it that they lose license to these anime , anime they have exclusive rights streaming. So Amazon doesn’t have it, Hulu, Netflix . And now that they lost these licenses, we have no legal way to watch it outside of hunting down the physical copies. It also brings the point of - WTF are you doing with our subscription money?! Like collectively that money you’re getting from subscribers should be enough to pay your workers, support the studios (that you promoted by the way) and be able to reinstate your licenses. Another thing why can’t Crunchyroll/ Sony warn their users “this show’s licensing is expiring” Netflix does that! I remember Netflix letting users know their license to Inuyasha was expiring at one point. But with Crunchyroll they have more of a reason to do that if there’s no competition also streaming that anime they have license to! Again Sony should just stay out of streaming/ selling third party media (tv shows and movies) cause they keep losing licenses and when it comes to purchased digital media in libraries. They tell you after the fact! And delete your media library ! With no refunds!
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Anto Patrex (@antopatrex1) reportedevery auto manufacturer wants a humanoid program now. funding records keep breaking. hardware keeps shrinking. the actual bottleneck is nobody knows how to deploy these things outside a controlled room. BMW put Figure 02 on the line at Spartanburg and it helped build 30,000 X3s. sounds great until you learn it was doing sheet metal inserts in one station on one line with engineers babysitting it. now they're upgrading to Figure 03 for logistics. still one plant, still narrow tasks. Toyota signed up for 7 Agility Digits at their Cambridge Ontario plant. seven robots. Toyota makes 10 million cars a year. Amazon's been piloting Digit in fulfillment and they've moved 100K+ totes, which sounds like a lot until you realize Amazon moves billions of packages a year. everyone announces the partnership. nobody talks about the gap between "working demo on the floor" and "actually replacing a shift." the robot gets to 95% of a task and then stalls because the last 5% is edge cases specific to that one factory and that one line. generic models don't solve it. the deployment problem is a data problem disguised as a hardware problem, and almost nobody in robotics is treating it that way.
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Silvermil3 (@Silvermil3) reported@EdsPurgatory I have received extra stuff from WM and AMAZON before. When I tried to correct the problem, it was A HUGE hassle Everytime. In one instance a big package sat in my living room for a month. Then I had to make two trips to UPS type store only to have it rejected.
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Alvin (@Alvin1492840) reportedAsk for a refund when the price drops after purchase This is the one nobody talks about. If you buy something and the price drops within a few days, you can contact Amazon customer service and ask for a price adjustment. They often issue the difference as a gift card credit especially for Prime members. She said: "Amazon won't tell you the price dropped. They won't email you. They won't auto-refund. You have to ask. But most of the time, they say yes." Combine this with the CamelCamelCamel alerts from earlier and you catch price swings on both sides before and after purchase.
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Kenny (@F91KennyF91) reported@ligerzerosyren Sounds like Amazon. They'll do anything to cut costs down.
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Aryan Trivedi (@AryanTrivedi_7) reportedAI WILL CREATE MORE FAILURES THAN SUCCESS STORIES. The internet did not just create Amazon. It also created thousands of companies that raised money, built websites and disappeared. AI will do the same thing, only much faster. Today, we can vibe code a product in a weekend. Then ask ChatGPT to write the landing page, create the launch strategy, draft cold emails and tell us how to get customers. A week later, the product barely works and nobody wants it. But everything looks professional enough to make us believe we are building a real company. That is the real danger of AI. It has made building easier, but it has also made false progress easier. There will be more companies, more founders and more people becoming successful. But there will also be far more noise, copied ideas, broken products and people confidently working on the wrong thing. The same applies to employment. AI will replace certain tasks, but it will also create entirely new problems. Someone will have to fix the vibe-coded product. Someone will have to clean the bad data. Someone will have to understand why customers are not buying. Someone will have to turn ten AI-generated strategies into one decision that actually works. Right now, that gap is the opportunity. It will not stay open forever because AI will keep improving. The people who recognise what AI still cannot do, and move before everyone else notices, will win.