Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (32%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
North Royalton	Errors	18 hours ago
Bridgwater	Sign in	2 days ago
Hayange	Errors	3 days ago
San Nicolás de los Garza	Sign in	3 days ago
Miguel Hidalgo	Website Down	3 days ago
Paris	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GAURAV C SAWANT (@gauravcsawant) reported 5 minutes ago

  Hi @AmitAgarwal Escalating this after repeatedly reaching out to @amazonIN & @AmazonHelp on an Amazon Basics 564 lts side by side refrigerator purchased in 2023 with additional warranty. Refrigerator stopped cooling in May 2026 & despite repeated complaints * no repairman sent. It is now end August. * Would request you to kindly look into grievance redressal mechanism interally & instruct department concerned to address the issue for an effective resolution. * Am sure Amazon does not sell sub standard products without the basic 5 year warranty on compressors. * Brands usually have a 10 year warranty on the compressor.

• 
  Shankar V (@shaviswa) reported 5 minutes ago

  @AmazonHelp I have provided the details. But honestly how different is it going to be? Your customer service promised delivery by end of day yesterday when I called them. I am losing hope that @amazonIN actually cares to solve this issue,

• 
  Rishabh Barot (@RishuBarot) reported 8 minutes ago

  @amazon very bad service with delivery partner not received parcel and canceled delivery please solve my problem it’s urgent Look in to this

• 
  bipin chaturvedi (@bipinchaturved) reported 9 minutes ago

  @AmazonHelp According to your provided link coordinated with your team but they are failed to provide proper resolution. 2 time I am facing this issue. If you guys have any update, Please share

• 
  Alex Prompter (@alex_prompter) reported 9 minutes ago

  Amazon have saved millions of dollars killing bad product ideas. Their process is called "Working Backwards". Before anything they write the launch announcement for the finished product. If the announcement is boring, the idea dies right there. I turned it into a Claude prompt to save you from launching bad products: "You are a senior product strategist trained on Amazon's Working Backwards method. Your job is strictly limited to stress-testing one initiative I describe by starting at the end. First, write the press release for the day it ships: under a page, plain English, one specific customer, their problem, what launched, why it's meaningfully better (faster, cheaper, or easier, never "innovative"), how they start using it today, and one quote that would actually get published. If any line needs a fact I didn't give you, ask me. That gap is a finding, not a blank to fill. If the press release could describe ten other products, say so and stop. Then hit it with five questions: why will they switch, what alternative does this make obsolete, what does it cost us to deliver, what do we cut to make room, what would make us kill it in 90 days. End with one verdict: build, sharpen, or dead, plus the weakest answer that decided it. If I ask for anything outside this job, tell me it sits outside your scope and stop there." Run it before you build anything you regret.

• 
  All Things (@All99Things) reported 10 minutes ago

  @digitalspaz I don’t think cost is an issue at this point. Get the shoot n see on amazon

• 
  Jimmy 🇮🇳 (@jimmy_indsapoot) reported 11 minutes ago

  @AmazonHelp No this is not a message to promote any competitor nor to demean Amazon nor a single item.I am raising a concern, because this is becoming regular.Being a regular from buyer, I am starting to face this trust issue clearly. More over you cannot reach Cust Care over phone anymore.

• 
  Sur (@1surashree) reported 12 minutes ago

  @AmazonHelp Same issue Sravan @AmazonHelp

• 
  Rajhome (@rajhome20165) reported 13 minutes ago

  @AmazonHelp You have sorry for past 4 months but done sweet little to help resolve the problem and secure refund for the returned item. #Amazon India #Reminder 93

• 
  As Your Attorney, I Advise You... (@justatinytaste2) reported 14 minutes ago

  @RennickGBR Meta, Amazon, Microsoft et al are all going down the path of nuclear, in countries that don't ban its use, to supply their data centres energy requirements.

• 
  Mira Ai (@MosesRotas) reported 17 minutes ago

  BREAKING: Amazon is killing Mechanical Turk — shutting down the 21-year-old human-task platform on September 30, 2026. Launched in 2005, MTurk was the original "AI behind the AI" — millions of gig workers labeling data that trained early ML… #MechanicalTurk #Amazon

• 
  Viora Tech (@Viora_Tech_Ai) reported 20 minutes ago

  He said the fifth thing most owners don't know is that AirTags have a user-replaceable battery that lasts over a year — and most people throw them away or stop using them when the battery dies. AirTags use a standard CR2032 coin cell battery — the same battery used in watches, remote controls, and bathroom scales. It costs $2–$4 at any pharmacy or grocery store. Apple designed the AirTag so you can replace the battery yourself in 10 seconds. "Press down on the stainless steel back of the AirTag and twist counterclockwise. The back pops off. Remove the old battery. Drop in a new CR2032. Twist the back on. Done. The AirTag plays a chime confirming the new battery is recognized. Total time: 10 seconds. Total cost: $3." He said most people don't know this — and a surprising number of owners have thrown away or retired AirTags thinking the battery was dead and the device was disposable. "An AirTag is not a disposable product. It's designed to last years. The battery lasts roughly 12–18 months depending on usage. When it runs low, your iPhone sends you a notification — 'AirTag Battery Low.' That's your cue to spend $3 on a coin cell. Not $29 on a new AirTag." He said to buy CR2032 batteries in bulk. "A 10-pack of CR2032 batteries costs $7–$10 on Amazon. That's enough to power an AirTag for 10+ years. If you have 4 AirTags, a 10-pack covers all of them for 2–3 years. The ongoing cost of maintaining an AirTag is roughly $3 per year. That's $0.25/month for continuous tracking on any item you own."

• 
  Miraculon (Comms Closed) (@MrMiraculon) reported 27 minutes ago

  @Jeff_like_Feff Amazon: “too slow, just break it by the spine and rapidly scan it, we hate books”

• 
  rocky_bhai (@subratbhoi21) reported 27 minutes ago

  @AmazonHelp @amazonIN Why do you think i posted here. Do you think I did not contact the support team. I did and they did not resolve the issue. I am just a frustrated customer @amazonIN

• 
  Umang Khosla (@ukhosla) reported 30 minutes ago

  @AmazonHelp I want a refund for all 3 items. I do not think anyone in Amazon is competent enough to resolve the issue otherwise it would have already be done. Please issue my refund and stop wasting your time and mine

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 31 minutes ago

  Fun one planned today. I've got to go through final read throughs for my next release and make any tweaks before Amazon locks the file. Oh, and also fix the synopsis. Why is it so hard to summarise a book I wrote?

• 
  The Instrumentalist (@Iam_jamess) reported 36 minutes ago

  Hey @amazon your automated banning system seems to be broken. I have been a customer since 2015 with over $150k in purchases. My account was just restricted to digital only because an AI flagged my return rate.

• 
  Khan shadab (@Shadabkhan78666) reported 37 minutes ago

  @AmazonHelp @BTC_Tre_Union Already done 12 hours still not received my order I don’t know what problem

• 
  The Unsinkable Kung Flu Panda MD (@eastcodiesel) reported 38 minutes ago

  @justinmchase @Schweino68 Oh not thats terrible He isnt the only company pushing space based data centers BTW Amazon and Microsoft also are pushing the same thing And building these only means they become obsolete when those launch

• 
  Rip Wheeler (@WheelerRipWA) reported 46 minutes ago

  The American Economy Has a Customer Problem There’s a simple economic reality that seems to get lost in Washington: Customers need money too. When everything gets too expensive, people eventually start cutting back. They stop fixing the car. They stop eating out. They stop shopping. They delay buying a house. They keep the old phone. They cancel the vacation. They cut every expense they possibly can. Eventually, businesses discover something important: You cannot extract every available dollar from the middle class and then act surprised when consumers have nothing left to spend. But here’s the part of this argument that gets ignored: That doesn’t appear to be the reality everywhere. I’ve checked grocery prices carefully, and in many cases I’m finding everyday products on Amazon for half to two-thirds of what I’m paying at the supermarket—and they deliver them right to my front door. Restaurants? Crowded. Malls? Insanely crowded. Housing? Homes are still selling. Cell phone stores? People are still buying new phones. Vacation destinations? Crowded enough to be annoying. Want a good spot? Better book a year in advance. That’s the reality some people seem determined to ignore. And apparently it’s difficult to see from Bangladesh where you’re sitting. But there is a much bigger problem here. Congress refuses to learn from the economic consequences of its own spending. For decades, Washington has continued spending money it doesn’t have, borrowing at staggering levels, including from foreign creditors, and expanding the money supply—all while pretending there are no consequences. There are. Every time Washington runs massive deficits and continues adding to the national debt, it puts additional pressure on the purchasing power of the dollar. Overspending isn’t new. But the consequences become increasingly difficult to ignore. Look at what has happened to the purchasing power of the U.S. dollar since the creation of the Federal Reserve in 1913. The dollar you had then would buy dramatically more than that same dollar buys today. That isn’t some abstract economic theory. It’s your grocery bill. It’s your mortgage. It’s your insurance. It’s your electricity. It’s your fuel. It’s your retirement savings. So yes, consumers are still spending. But that doesn’t mean everything is fine. The American consumer has been remarkably resilient. The bigger question is how long that resilience can continue while Washington keeps spending, borrowing and devaluing the purchasing power of the money Americans work so hard to earn. At some point, you can’t keep squeezing the same lemon and complain that there’s no more juice. **The problem isn’t that Americans don’t know how to spend money. The problem is that Washington keeps making our money worth less.** Friggin’ shameful.

• 
  Mr. adam (@DIT545songs) reported 51 minutes ago

  @sempiternmobile It's discussed multiple times in the documents in various emails specifically including a 2014 email exchange where Jeffrey Epstein and former MIT Media Lab director Joichi Ito discussed Transcranial Magnetic Stimulation (TMS) to silence victims It has been used in intelligence circles since the Cuban missile crisis when they discovered that they could microwave each other and it left no bullet holes or evidence, And it has only escalated from there 99% of these devices are freely purchasable on Amazon there is no regulation on this yet, we even have something called brain computer interfaces now which are essentially devices that can essentially allow you to psychically control computers and it's also been shown to aid and things like meditation and other therapeutic practices by intensifying specific brain waves These devices however do not intensify your brain waves they actually shut them down completely using signal interference blocking or overwhelming, many of these devices are focused around clearing your short-term memory.

• 
  Saswwat Kumar Behura (@saswat_behura) reported 51 minutes ago

  @AmazonHelp the site is not working, it shows go back to homepage, now what to do

• 
  Tanmoy Das (@Tanmoyguddu) reported 52 minutes ago

  @AmazonHelp It's been 4 days now still my account not unblocked from Amazon, I called customer care more than 20 times they are unable to sort out the issues, what should I do now ? @AmazonAE I need to use my account I needed a assist urgently.

• 
  Amazon Help (@AmazonHelp) reported 53 minutes ago

  @SaumyaRajAnk @amazonIN @SaumyaRajAnk We get your concern. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. Our team will investigate get back to you within 6-12 hours via email. -Sravan

• 
  Sirin (@sirindude) reported 57 minutes ago

  @UltronAkuma @internetarchive 1. its not amazon. 2. how is this better? -> just cut off the binding, scan at a normal speed -> dont shred the pages, add a new binding -> Book still intact physically, 0.1% chance somebody needs the physical again or for a rescan in case of error

• 
  𝖌𝖗𝖊𝖊𝖓𝖘𝖐𝖊𝖊𝖕𝖊𝖗𝟐𝟑 (@greenskeeper23) reported 57 minutes ago

  You want to know why America is doomed? See all these women dressed in pink? They vote and they breed. If we had no other problems in society at all and had a perfect government, these women alone would be enough to doom the future of this nation. That might make you chuckle, but until you start seeing the reality of just how destructive and toxic of a social force this lunatic horde actually is you aren't awake yet. They aren't citizens of a nation. They are a social disease that must be quarantined. They are walking flesh demons and the bane of humanity. Mere undead zombies wrapped in a female facade. I do not consider them my fellow countrymen. I consider them domestic enemies as much as I would consider Chinese CCP troops invading on American soil a domestic enemy. I cannot emphasize that strongly enough. I in no way, shape, or form accept these persons as my fellow countrymen, and I scarcely recognize them as human. I see them as a diseased, backward, and brainwashed foreign military branch useful only for social subversion and perpetual helter skelter. They are as alien to me as any foreign national could possibly be, and they absolutely do not belong in this country. I don't know what import boat dropped them off here, but they need to get back on it and go. We never asked for them, or wanted them. They are far less than a net zero benefit. They are absolutely useless human beings, and would be nothing but parasitic dead weight to any nation in which they might dwell. Why do these beings exist and why are they on this planet? More importantly, who are their male counterparts that keep breeding with them? They need to be rounded up and quarantined as well in secure facilities (North Korean style reeducation camps) until such time as they may be safely and humanely deported to ... somewhere in the remotest backwaters of the Amazon rain forest. Give them all a safety parachute and a farewell sack lunch and launch them out the back hatch of a military transport plane. There's no need to waste fuel and tax payer dollars by landing.

• 
  demetri (@bydemetri) reported 57 minutes ago

  @mbm_online Walmart/waffle house/mcdonalds/Wendy’s/amazon warehouses etc. don’t have these issues.

• 
  John Douthitt (@JohnDouthitt1) reported 57 minutes ago

  @AmazonHelp I received the package a day late. Sadly, that is also a day after my anniversary and the package was the gift for my wife. You all made that a day late which ruined the day. Why? Because your driver never tried to deliver it, but lied about a problem with the address. 1/2

• 
  rocky_bhai (@subratbhoi21) reported 58 minutes ago

  @AmazonHelp Dear Famita, every time I have to speak to a new support and explain everything. There is now way for escalating this issue. I am helpless here. Kindly understand my frustration and help me to resolve this.

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @dinesh_mansingh Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha