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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 18: Problems at Amazon

Amazon is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 28% Errors (28%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 1 day ago
Troyes Errors 1 day ago
Hastings Errors 2 days ago
Fareham Website Down 2 days ago
Isles of Scilly Sign in 3 days ago
Pierre-Bénite Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ILoveToTalkFilm
    I Love To Talk Film (@ILoveToTalkFilm) reported

    A movie that has a PG tone but uses PG-13 language is a mistake. Masters of the Universe could have had far more mass appeal with children than teens. The rating is exactly why I left my seven-year-old at home, who was begging me to take him to see it. That is, if their goal was making back some of that enormous budget. But they are backed by Amazon and MGM, so maybe money isn't an issue.

  • KDiarmaid
    Kelly D (@KDiarmaid) reported

    @griptmedia Brazil chopping down the Amazon to cater for the beef industry all supported by the EU and US.

  • RightAllTheTime
    Pounce de León (@RightAllTheTime) reported

    It really seems like this would be an easy thing to fix, @amazon

  • potatogod93
    ADude (@potatogod93) reported

    @NinWire Looks like Walmart sold out. Maybe they get bigger allotment? I think same happened with Starfox at Amazon where it went back up, then down.

  • Rooster45945971
    Rooster Cogburn (@Rooster45945971) reported

    @WhiteGirl1776 There is something very horribly wrong with the culture Generations upon generations of absolute, cultural dysfunction and societal indigence I wouldn't even expect this behavior from an isolated tribe, deep in the Amazon, that has never come into contact with civilization They're able to simply part ways with all dignity, humility, grace, and humanity, at the spontaneous drop of a hat And in an environment of many, once one caves to those terrible impulses, a kind of 'pack mentality' seems to take over and others join in the violence, as if it's a form of entertainment This is not 'normal'. It did not develop organically By turning a blind eye and choosing denial, society is implicitly permitting the continued spiral of this culture into celebrated and excused wickedness

  • eMjAy_023
    MJ (@eMjAy_023) reported

    @ginatatiannaa @espn @espnW Oh, that is 100% the biggest ******* issue and even Multiview on Amazon Prime is such a trash product. I can’t believe they left YouTube TV. It would have been perfect.

  • NAFO_TubeAlloys
    NAFO_researcher 🇺🇦 🇬🇪 (@NAFO_TubeAlloys) reported

    @NathanpmYoung yep they're cutting down the Amazon to plant grass for cattle It takes between 50-100 times more land to produce the equivalent calories from cattle as it does plants.

  • _Goyal_Arihant
    Arihant (@_Goyal_Arihant) reported

    @AmazonHelp @amazonIN @amazon My order keeps getting automatically cancelled and marked as a "Suspicious Order." I have tried placing the order multiple times, but it gets cancelled every time. Please review my account and resolve this issue as soon as possible. Thank you.

  • iamyourplusone
    Redism (@iamyourplusone) reported

    @amazonIN @AmazonHelp the last 3 months, I’ve been facing recurring delivery issues. I don’t receive any delivery calls, but the order status gets updated as “Delivery Attempted.” The same thing happens on subsequent delivery attempts, forcing me to eventually cancel the order.

  • DURGESH80520586
    Durgesh Kumaar Dubey(दुर्गेश द्विवेदी) काशी प्रांत (@DURGESH80520586) reported

    @AmazonHelp My order Last 4 digits Number-0927552 is showing as delivered, but I have not received the package. Please investigate and resolve this issue at the earliest.Otherwise I will have to complain to the consumer forum. @amazonIN @amazon #AmazonIndia

  • Officially_Kriz
    Tuchel (@Officially_Kriz) reported

    The only monthly subscriptions I pay for are X and Spotify. I used to pay for Amazon Prime, Netflix, LinkedIn and Apple Music too until I realized that I don't really use them. Lesson? Cut down on unnecessary expenses and use the money chop.

  • wgirl86
    Mary (@wgirl86) reported

    @AmazonHelp I have tried several times to tell you that I have been issued a refund in error. Do you want the money back or not?

  • dxkachi
    C. Achebe in flesh. C. Munger in spirit ❤️ (@dxkachi) reported

    Amazon is now down -8% this month. Apart from Feb (when it fell by -13% as Iran war started), this is the coy's worst monthly performance in over 12 months.

  • beerme675
    Arizonian (@beerme675) reported

    @GovernorHobbs I thought they promised good paying jobs? So your just like AOC who shut down an Amazon hub from moving in because of tax breaks? You haven't a clue how the economy works!

  • MerryPoppins56
    Merry Poppins (@MerryPoppins56) reported

    @amazon Why do you allow companies to use a Shipping Company that is known for Scamming Associations? Jcex❓Effectively tracking JCEX shipments is generally not possible, as many Redditors report JCEX tracking to be unreliable and often associated with scams. The consensus among users is that JCEX is frequently used by fraudulent sellers, leading to fake tracking updates, packages marked as delivered but never received, and significant difficulty in getting accurate information or resolving issues. Common Issues with JCEX Tracking •False Delivery Notifications: Many users report that their JCEX tracking updates show the package as "delivered" when it has not arrived, or even shows delivery to a completely different location. "Same thing happened to me, it claimed it was delivered but it never arrived it’s a total scam ask for a refund"
. •Irregular and Suspicious Updates: Tracking information often appears to be fabricated, with updates occurring at unusual intervals (e.g., every three days) or showing identical timestamps for different packages supposedly going to different locations. "And why the tracking updates are so weird on every 3 days?"
. •Lack of Detailed Information: The tracking often provides minimal useful information, making it impossible to determine the package's actual whereabouts or the local carrier responsible for final delivery. "no local forwarding number there is absolutely no information i cant even see who has my package"
. Difficulty in Resolving Issues •Unresponsive Customer Service: Redditors frequently mention that JCEX is difficult or impossible to contact directly for support. "I also tried calling their contact number but the number isn’t registered or working."
. •Seller Involvement in Scams: Many instances suggest that sellers intentionally use JCEX with fraudulent intentions, relying on the unreliable tracking to string buyers along until buyer protection periods expire. "JCEX is currently being used by scammers, a seller (scammer) asked for more money to "release" this package that shows as delivered but of course was never delivered"
. •Reliance on Marketplace Refunds: The most common resolution for unreceived items shipped via JCEX is to seek a refund from the marketplace (e.g., eBay, Amazon, Walmart) where the purchase was made. "I never got it but I was able to get my money back from eBay because I also used PayPal to pay for my order"
. Recommendations for Buyers •Exercise Extreme Caution: Be very wary of purchases that indicate shipping via JCEX, especially from unfamiliar or newly established sellers. "Use extreme cautious with JCEX tracking via online marketplace merchants"
. •Monitor Buyer Protection Timelines: If a purchase is shipped via JCEX, keep a close eye on the refund and return policies of the marketplace to ensure you can file a claim if the package doesn't arrive. "I contacted eBay asking them to extend the product guarantee based on what the seller had said, eBay denied me. I then appealed and got my refund, as the eBay rep said in their message that it does show as delivered and that they could see it was still in transit."
. •Consider Alternative Shipping: If possible, choose sellers who use reputable shipping carriers with transparent and reliable tracking. "If it is JCEX it is fraud."
.

  • YaYaMANIC
    MANIC 😕 (@YaYaMANIC) reported

    @Fissy_Pop You know I’m shocked at Amazon. I had them down as reputable sellers

  • vooxian
    v (@vooxian) reported

    @tensorfied__ ohh, i ordered both of mine from amazon but i haven't noticed that issue... well, then, i hope you find it somewhere/somehow!

  • BillDA
    Bill D'Alessandro (@BillDA) reported

    Gotcha I see often for Amazon operators: Amazon's "ordered product sales" metric is bookings (orders), NOT revenue (shipped, what you get paid on) The frustrating part is that "Ordered Product Sales" is positioned in Seller Central as the main revenue metric. We regularly saw a 7-8% variance between what was ordered and what eventually showed up in our payout. In fact - you can watch the OPS metric slip. Look at OPS for yesterday 6/17/26 and write down the number. Now come back next week and look at the same number for 6/17/26 - it'll be lower. Our best guestimation for the delta was that for subscription-heavy brands, people move dates of their subscribe and save orders, which results in a cancellation of the original order and creation of a re-order next week (try this flow yourself on the consumer side to see how it works). But a 7-8% revenue slippage has a very real P&L and ROAS impact. So we back tested our deltas between ordered product sales and payouts, and haircut all our realtime revenue metrics by 7-8%. This is why you need to be fluent in the language of accounting - ordered, shipped, booked, revenue - those sound like the same number, but they're not.

  • xKaosR6
    ✨Erika | Kaøs✨🔜 Osaka (@xKaosR6) reported

    @R6Jamoo @ArtifexWarden Then why did a random in my game see what server I’m in and my Amazon info

  • heylalateach
    LD💜 (@heylalateach) reported

    @Mrsnevill1 My oven did this and I was able to find the heating element on Amazon by model number. It wasn’t expensive and easy to fix! Hope you get it figured out

  • AayushB8
    Aayush Bhardwaj (@AayushB8) reported

    @ZEE5India Multiple emails, videos & screenshots later, my Fire TV issues remain unresolved: audio sync problems, repeated commentary, frozen highlights and playback freezes. I've already engaged Amazon Support, & all evidence points to Zee5 app issue. Plz provide a real update. #FIFA2026

  • SanjaySathwara
    Sanjay Sathwara (@SanjaySathwara) reported

    @AmazonHelp @amazonIN I need assistance with Order No. 404-8541422-1489163. The product is not working properly, but there is no option available in the Amazon app to initiate a return. Kindly help me process a return and refund/replacement at the earliest. Thanks

  • canadachris404
    🍁Chris 404 (@canadachris404) reported

    @QC_Capitals A and it’s not even close. B - will be volatile and likely down for a bit (outside of AMD) Amazon , NVDA & CELH all going to end the year strongly IMO. MSFT to me is a strong buy @ $350 (my avg position is $395) and NOW is only a buy for me once it hits bottom again which is likely around $80-85. Upside for both is very very good, but I think the bottom isn’t in yet in either case.

  • Cartoonie12
    Candice/Nova ✨🏳️‍🌈💙💜🩷 (@Cartoonie12) reported

    @DisTrackers Got a Friday showing with no problem and had to fight green goblin for the Amazon showing

  • BhavikBhavsar52
    भाविक भावसार (@BhavikBhavsar52) reported

    @AmazonHelp Plz solve this issue as soon as possible.

  • VigilantFox
    The Vigilant Fox 🦊 (@VigilantFox) reported

    The press is selling this as a win for Iran and a spike at the pump. That framing misses the part that actually matters. Iran’s real leverage isn’t the price of a barrel. It’s what happens to the people who can’t sell one. “If they cannot sell oil, they cannot pay their debts,” Armstrong explains, and the Gulf states are not the cash machines most people imagine. When oil collapsed during COVID, they borrowed to survive, and now they carry the same crushing debt loads as everyone else. Choke off the sales and the dominoes start: “if they can’t sell oil, they default on their sovereign debts.” Then comes the part nobody is pricing in. “That sets in motion a banking crisis.” That’s the threat sitting underneath the headlines. Not expensive gas. A cascade. And Iran, in Armstrong’s opinion, knows exactly what it’s holding. “Iran is one of the more highly educated countries,” he says. “They’re not stupid. This is not Venezuela.” He points to the strikes on Dubai, where his firm keeps offices, as the tell. More drones and missiles went at Dubai than at Israel, and they landed near a $30 billion AI facility shared by the likes of Amazon and OpenAI. The damage was limited, but the effect wasn’t. The banking system there went down for a week. His own staff couldn’t get paid. The board, Armstrong notes, is bigger than the Strait of Hormuz. He sums up the whole strategy in four words: “they’re playing 3D chess.” Hit the refineries, freeze the payments, and you don’t just raise prices. You threaten the debt that holds the whole arrangement together. So if Iran is the one thinking three moves ahead, the question is if anyone on our side is thinking at all.

  • MintedTools
    MintedTools (@MintedTools) reported

    Day 9 of posting one thing I used to believe about money: I used to think tracking small expenses was pointless. Like, who cares about a few dollars here and there? A coffee. A snack. A random app subscription. A quick Amazon order. Something small because I “deserved it” or “it was only $12.” None of it felt like a big deal in the moment. And honestly, one small purchase usually isn’t the problem. The problem is when none of them are being watched. That’s when the small stuff gets very confident. It starts showing up every day, adding friends, and somehow turning into a real number by the end of the month. Tracking small expenses isn’t about feeling guilty over every dollar. It’s about not letting money disappear little by little and then acting surprised when it’s gone.

  • Ufis
    Ufis (@Ufis) reported

    @Garrett8856929 @EytanWallace @alex_lee It’s bad for the economy. It’s bad for down towns. It’s bad for small businesses. Bring them all back to work. The world needs to start moving again or we will have a recession and Amazon/Walmart. No choice.

  • LouisWei8
    Louis Wei's Unpopular Opinions (@LouisWei8) reported

    SpaceX day 3 post-IPO: stock surging, valuation already Amazon+Walmart+Tesla combined. Burry "tempted" to short but admits limited upside? Holy ****, you mean betting against Musk again might be retarded? Sit down.

  • Parakite4
    Spreading Gospel of Bitcoin in Bhimtaland/India (@Parakite4) reported

    @ColumbusBitcoin Very basic question why do successful companies like Amazon issue bonds, and who buys them, when the buyer can just buy Amazon stock and get much bigger upside? Cause some ppl like bonds. Just as some ppl are gay. Different strokes for different folks. Kek