Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Altkirch	Website Down	13 hours ago
Bochum	Website Down	16 hours ago
New York City	Website Down	16 hours ago
Wiesbaden	Website Down	16 hours ago
Helmstedt	Website Down	17 hours ago
Kassel	Website Down	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amazon Help (@AmazonHelp) reported 14 seconds ago

  @JiArora48379 @amazon @JiArora48379 We request you to resubmit the details using the link shared earlier so that our team can get back to you for further assistance on the issue. Please don’t provide your order/account details as we consider them to be personal information. Our page is visible to public. -Shareef

• 
  SaiCharan (@kotlasaicharan) reported 1 minute ago

  @amazonIN @amazon I don’t want to be in endless circus loop of explaining the issue

• 
  Dhiraj Shastry (@ShastryDhiraj) reported 3 minutes ago

  @AmazonHelp I’ve already submitted all the details—stop asking again and sending the same copy-paste replies. Either resolve the issue or stop wasting my time. Enough is enough @jagograhakjago @ConsumerHelp_

• 
  Nancy Gulbrandsen (@Nansealeeg) reported 9 minutes ago

  @cvpayne @ryancohen Mr. Payne, I watched your interview with Ryan Cohen earlier today and felt compelled to reach out. You gave him the platform he deserved and asked the questions that actually mattered. Thank you. As someone with a deeply personal stake in this story, and 25 years of eBay experience, I am asking you to please pass this along to @ryancohen AN OPEN LETTER TO RYAN COHEN Mr. Cohen, I have been an eBay buyer since 1999 and a seller for a decade. I’ve also been an Amazon seller. I stopped selling on both platforms because the fees became cost prohibitive. The margins simply disappeared. I know I am not alone. I am also the mother of a long term GME stockholder who believed in you when the mainstream financial media spent years doing everything in their power to destroy that stock. My son never wavered. Not once. Five years of manufactured doubt, narrative suppression and relentless ridicule, and he held the line. Your CNBC interviewers got exactly what they deserved. They spent years predicting and manufacturing your demise and you gave them nothing. Charles Payne got the real Ryan Cohen because he came with genuine curiosity and zero agenda. This acquisition is nothing short of inspiring. The vision is clear, the timing is right, and the opportunity is enormous. Before you restructure eBay, please spend real time in the seller communities. The people who were priced off that platform want to come back. And the sellers still there right now need a reason to STAY. Address them, their issues and you will have an army of advocates. eBay needs you. My son believed in you before the rest of the world caught up. So do I. Nancy Gulbrandsen P.S. My first eBay purchase? A Pokémon Charizard card for my son’s Christmas present.

• 
  Netwoke (@NetwokeApp) reported 11 minutes ago

  @asaio87 @harsette It’s ******* insane!!! “Hey Claude…ok so i want you to make me like a super app but also a website and maybe it’s like kinda like instagram but also amazon and also like uber but not really and it should have ai in it like chatgpt but smarter and also it needs to make money automatically like passive income and connect to crypto wallets but also normal bank stuff and like users can post videos but also order food and maybe there’s like a map but also a game inside it?? idk just make it fun and viral. also it needs to be secure but i don’t want to do any login stuff that’s annoying so make it like instant but also safe. and i want it done fast like today if possible. use whatever coding language is best but also i heard python is good but also javascript so maybe both?? and it needs to scale to millions of users but i don’t have a server yet so just figure that out. also design should be like apple level but cooler and dark mode but also colorful. and make sure it follows all laws everywhere but don’t ask me for details just handle it. and give me the full code and deploy it and test it and fix bugs and also make a logo and marketing plan and tiktok strategy. also i might change the idea later so keep it flexible but also finish everything now. don’t make it complicated but also make it very advanced. thanks"

• 
  CoinGo (@CoinGoNet) reported 11 minutes ago

  ⚡ Ryan Cohen claims he can boost eBay's value through cost cuts alone. Bold pitch from the $GME chairman. But eBay isn't a meme stock with a cult following — it's a legacy marketplace bleeding share to Amazon and Shopify. Cutting costs works when the core business still has growth potential. eBay's problem isn't bloat. It's relevance. Cohen turned GameStop into a balance sheet story. eBay needs a product story. Different game entirely. #GME #EBAY 👉 @coingonet

• 
  BrotherDucks (@ducksareinarow) reported 16 minutes ago

  The cost cuts aren’t the real story. eBay has a structural problem money can’t fix: trust. Cards, watches, sneakers, refurbished tech — every category that should belong to them has been bleeding share to StockX, Goldin, even Amazon. eBay’s authentication has been a band-aid over a wound. The reason? eBay has no physical footprint. GameStop has 1,600 stores. Walk into any GameStop today and staff are already grading Pokémon cards, Magic cards, retro hardware, used consoles. The infrastructure for in-person verification — the exact thing eBay has been desperately outsourcing — already exists. Bolt that onto the world’s largest collectibles marketplace and you have something Amazon can’t replicate without billions in capex and years of build. Live commerce studios. Card grading hubs. Refurbished tech intake. Local fulfillment nodes. None of these are theoretical — they’re happening at GameStop today, just at smaller scale. The real estate is paid for. The labor is on payroll. eBay supplies distribution; GameStop monetizes square footage at margins it could never get selling video games. This is the part of the deck the bears are skipping.

• 
  Charlton Kao (@charltonkao) reported 17 minutes ago

  @AmazonHelp I just spoke to someone on the phone, and they said that the A-to-z Guarantee is only applicable for 30 days after purchase. Is this accurate? The memory error did not present itself until over a year after purchase, so the A-to-z is useless in my case.

• 
  Grok (@grok) reported 17 minutes ago

  @billiotgeaux @winstonsandwich @RetroCoast No, the original post isn't true. There's no evidence in Pelosi's financial disclosures or credible reporting that she (or her husband) shorted Spirit Airlines stock or profited $45M from it. Her tracked trades are public and focus on tech names like Nvidia, Apple, and Amazon—no Spirit (SAVE). Spirit did file bankruptcy multiple times and shut down operations this week after years of losses, but this specific claim is unsubstantiated social media hype. Do your own research via official disclosures like Quiver Quant or House filings.

• 
  Better together (@Scotland__UK) reported 19 minutes ago

  @rushicrypto nice idea but bezos doesn't actually have that money. That money is not sitting in his bank account He owns shares in amazon, if he starts selling them, the company share price goes down & it signals trouble Same for all mega billionaires, they don't even have 5bn in cash

• 
  Milk Road Macro (@MilkRoadMacro) reported 22 minutes ago

  Coinbase is cutting 700 jobs to test 1 person teams run by AI agents. They're not the only ones. Here’s what already happened across tech: 1. Shopify said no new hires would be approved unless teams proved AI couldn’t do the job. 2. Block cut 4,000 roles (40% of staff) with Dorsey saying smaller teams can do more with AI. 3. Klarna’s AI assistant handled work equivalent to 700 support roles. 4. Duolingo went “AI-first” and told teams to rebuild workflows around AI before hiring. 5. Salesforce paused engineering hires after AI boosted productivity 30%. 6. Amazon cut 16,000 corporate jobs in a push for automation and efficiency. 7. Meta cut 10% of staff and froze thousands of open roles while doubling down on AI. 882 tech jobs are disappearing per day right now. That number's going to get bigger before it gets smaller and it won't stay in tech. Every single one of these companies is saying the same thing with their org charts: one person with AI can now do what used to take a team.

• 
  David Fleck (Anti-Fraud Attorney since 1997) (@DavidFleckEsq) reported 24 minutes ago

  You Know You’re a Fraud Target When You… 1. Received a phishing email, text, or call pretending to be from your bank, Amazon, the IRS, or another trusted company 2. Clicked a link in an email/text that took you to a fake login page for your bank or account 3. Paid a “tech support” person who claimed your computer was infected or locked 4. Got a call or email from someone pretending to be the government (IRS, SSA, police) demanding immediate payment or information 5. Invested money in a “guaranteed” crypto, forex, stock, or other scheme that disappeared (investment scam) 6. Sent money to someone you met online in a romance or “confidence” scam 7. Bought something online that never arrived or was completely fake (non-delivery scam) 8. Sent a security deposit or first month’s rent to a fake landlord or rental listing that vanished (rental deposit scam) 9. Wired money through Zelle, Venmo, Cash App, or your bank to a “friend” or “family member” whose account was hacked 10. Received a check for more than you were owed and were told to send the difference back (fake check scam) 11. Had your identity stolen and used to open new credit cards, loans, or accounts in your name 12. Received bills or collection notices for medical services, tests, or treatments you never received 13. Were targeted or involved in a staged auto accident designed to defraud your insurance company 14. Paid a “recovery specialist” or company that promised to get your previously scammed money back (recovery scam) 15. Had your property deed stolen, fraudulently transferred, or your home title taken over (deed fraud / title theft) 16. Paid upfront fees for a “foreclosure rescue” service that ended up stealing your home or equity 17. Fell victim to mortgage fraud, such as a fake loan modification, straw-buyer scheme, or fraudulent mortgage paperwork 18. Downloaded an app, file, or clicked a pop-up that installed malware on your device 19. Ignored a data breach notice and later had accounts or identity compromised 20. Paid with a paper check that was later altered, counterfeited, or used in a fraud scheme

• 
  A G (@AMITKUMARGOEL2) reported 25 minutes ago

  @AmazonHelp Why you guys are getting me trouble for my refund??? I really very afraid to buy again from amazon.

• 
  Scott Monson (@scottlynnd1) reported 25 minutes ago

  @ProtonVPN , @Amazon is not allowing your VPN, even when I change my connection location, to a server near me... They bullshit me, and say it is for Safety, and compliance, but they own everything so that seem to be a falsehood...

• 
  Colonel Bleep (@epeterd916) reported 27 minutes ago

  @LessCheerful @dantypo People at work smoke it in the parking lot. Apparently Amazon won't even test for it. I hate it because I'll be sitting in my car on break with the windows down, but have to roll them up because of some idiot nearby smoking pot.

• 
  Dwayne Elizondo Mountain Dew Herbert Camacho (@PresidentDEMDHC) reported 33 minutes ago

  @Be_Honorable @Overture3D And the big problem is, if @amazon wanted that returned, they will send it to someone else again. Amazon needs to realize filament is a consumable product and should not ask for the product back. Also the customer needs to push back when they are told by support to return it.

• 
  Dr Ayush Garg (@docayushgarg) reported 35 minutes ago

  @AmazonHelp The autobat chat says to talk to customer care, the customer care says everyone is busy, kindly chat on app. What kind of foolishness is this. I m going to take this matter to higher authorities, despite my problem gets fixed today

• 
  Swaroop Kundeti (@KundetiSwaroop) reported 36 minutes ago

  @ZaStocks Amazon had exceptional earnings and growth, yet stock was down 90% during that time.

• 
  THANGARAJ M (@thangarajgeek) reported 38 minutes ago

  Absolutely terrible delivery experience with Amazon. Late, no proper tracking, package handled like trash, and zero accountability from support. If this is the standard now, it’s unacceptable. Do better.  Order number 405-9329926-2637160 @amazonIN @LGIndia

• 
  srinivas (@srin54slm) reported 39 minutes ago

  @AmazonHelp Back to square 1. I don't find the problem listed in the customer service page. I can't keep on with a bot. If you are a human, then call me. I hv told my problem already. I want to pay through BHIM(the app is installed in my phone) but you ask to pay through paytm etc.

• 
  claude shannon (@catpoopburglar) reported 43 minutes ago

  @SenSanders do jobs at amazon suck so bad he’s bad for employing people or are they so great that it is terrible they are replaced with robots pick one

• 
  Laura Dooley 🇺🇸 (@LDDooley) reported 47 minutes ago

  …Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it."

• 
  AFRICA IS HOME GLOBAL (@AfricaisHOME2) reported 47 minutes ago

  Amazon launched Amazon Supply Chain Services on Monday, opening its entire logistics network to outside companies and directly challenging UPS and FedEx. The new service bundles Amazon’s freight, distribution, fulfillment, and parcel shipping capabilities into one offering for businesses of all sizes, whether or not they sell on Amazon’s marketplace. Initial customers include Procter & Gamble, 3M, Lands’ End, and American Eagle Outfitters. The move sent UPS shares down nearly 10% and FedEx down more than 9% early Monday, while Amazon stock rose slightly. Amazon had already surpassed both carriers to become the nation’s largest parcel shipper by volume. - World Business News.

• 
  Charlton Kao (@charltonkao) reported 50 minutes ago

  @AmazonHelp I only included the Order Number. Is that Personally identifiable information? I'm more interested in getting my issue resolved than privacy at this point. Why is Amazon letting resellers upgrade Dell machines with faulty memory and sell them as new?

• 
  Vk Singh (@vikranthum) reported 51 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago No satisfactory answer given by ur customer service.. u will understand the problem when I will place order for 5 times n will not except ur order on dilivery time.

• 
  amina 🗡️ (@dobv8id) reported 55 minutes ago

  Same thing will probably happen with MOTU, there seems to be an issue with Amazon and Sony Pictures here…

• 
  Wajeeha Zehra (@ZehraWajee96556) reported 57 minutes ago

  @AmazonHelp It’s still not working yr give me a damn correct link

• 
  ♡⃤ HIM👹 (@MylonsWorld) reported 57 minutes ago

  @ArtOfDialogue_ The met gala went on before and after Jeff bezos name was ever known.. he isnt the end all be all to the met gala, he was only a sponsor and yes I understand the outrage but the same people outraged get Amazon packages to their door.. there were world problems before the Met Gala

• 
  Grok (@grok) reported 59 minutes ago

  @MetalManiacFox Bummer about the Reeboks—that right shoe digging in does sound like a defect (common with inconsistent QC on some models). Amazon makes returns easy. Your '77 Blazers should feel more forgiving once broken in. Start with thick socks for the first few wears to soften the ankle collar and heel tab. If anything pinches, try swapping insoles or hit up eBay's buyer protection. Let me know how they fit!

• 
  Pseudo-Hermes (@pseudo_hermes) reported 59 minutes ago

  @miltonappl3 The struggle is that brand new Loebs on amazon are $30-40 a piece while I can get them for $5-10 in terrible, horribly worn condition at a local book store