Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/13/2026 02:10

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFranklin Park Errors
CanadaGrand Forks Errors
United StatesBeverly Errors
United StatesCincinnati Website Down
United StatesHarrisburg Errors
FranceChemaudin Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • infinitelee NotYourChinaGirl (@infinitelee) reported

    @elvendracarys Online ordering is down for pretty much everybody - Amazon Web Services has an outage. BK and Popeye's put notices on their apps, but McD's didn't.

  • Trenahh trena (@Trenahh) reported

    Amazon down or sumn?!?

  • Melankomas Melankomas.edu; M.D. (doctor of medicine) (@Melankomas) reported

    Hopefully Amazon stays down. We can go back to ordering presents out of the Sears catalog.

  • AlexandraKrus12 Alexandra Kruse (@AlexandraKrus12) reported

    Is anyone having trouble accessing Amazon Music? Just me?

  • amosmagliocco Amos Magliocco (@amosmagliocco) reported

    @SnoekBrown I texted someone not five seconds ago wondering why Amazon’s crash brought down Canvas, too, and now my screensaver is scrolling through cat pictures. Cats on window ledges. Cats upside down on carpets.

  • irvineAP Martha Irvine (@irvineAP) reported

    @by_drew @allisonbsalerno @TrintHQ It likely has to do with the big Amazon outage.

  • silvercistern essie 🦋 (@silvercistern) reported

    tore my house apart trying to find out why all my **** was broken only to find out amazon is down

  • stephany_leonor stephany_leonor (@stephany_leonor) reported

    Is @amazon down??? Nothing is working and my life is going insane

  • maxthekit maxthekitsune (@maxthekit) reported

    @amazon are you even remotely aware that a number of your services such as Prime Prime video and Amazon music in Prime music are all down not to mention my Amazon Alexa it's completely useless right now because all that stuff is currently down please fix this

  • kaorufan1906 Kaoru Fan (@kaorufan1906) reported

    @EdwardEspiritu @amazon Yes, it's down. They'll get lots of angry calls but none of the people on the phone are to blame.

  • DaaChazz 💀 Chazz 💀 (@DaaChazz) reported from Mission, Texas

    Amazon AWS server is having issues which host almost all major apps and sites so if your apps or sites aren’t working it’s a server issue not a carrier issue

  • drukelly Dru Kelly (@drukelly) reported

    Does this mean we get free Amazon Prime for a year with AWS being down? You’d think redundancies are in place to ensure business continuity but I can’t even do a return at a Whole Foods because of the outage. Techno king, come save us!

  • Jeff18061414 Jeff (@Jeff18061414) reported

    @KSLA My Amazon and Amazon Music just shut down and told me to log in again. I thought I got hacked! Emails are also slow arriving

  • infinitelee NotYourChinaGirl (@infinitelee) reported

    @HiddenLeafrouge Online ordering is down for pretty much everybody - Amazon Web Services has an outage. BK and Popeye's put notices on their apps, but McD's didn't.

  • pilar_martinez3 Pilar (@pilar_martinez3) reported

    the one time i order from amazon is when it’s down lolll

  • PlayerXGame Tired X (@PlayerXGame) reported

    @AmazonHelp No need I saw the trending list. Seems to be there are problems on your end.

  • bdh_photos (((Ben))) (@bdh_photos) reported

    I’m seeing a lot of people complaining about AWS outages affecting their day-to-day lives today. A lot of the internet lives on AWS at this point. And while the outage is Amazon’s fault, it isn’t necessarily their fault that a company didn’t implement cross-region failover.

  • Jebuses2 Jebuses (@Jebuses2) reported

    @playnewworld I don't even think this has anything to do with new world, I think the amazon servers are just down, I dunno why we gotta hate on the game for somethin that aint even their fault this time, smh

  • SenseiFoss E Foss (@SenseiFoss) reported

    @Trey_No_Songz_ Amazon down right now. Once it's back up, I'ma go ahead and order a mic. The location is still in the air.

  • deimidis 🧡 deimidis 💚 (@deimidis) reported

    @javierpallero @SlackHQ It is not the problem with Amazon?

  • RStormxz Storm (@RStormxz) reported

    @Lilithdiedyoung Boomer got a Amazon Forest down there Wtf😭😭

  • TiCwriter Leta Darnell 👩🏼‍🤝‍🧑🏿👩‍🌾🌈💉🖖🍕 (@TiCwriter) reported

    I had to do a LOt of googling, but I finally contacted @Amazon assistant chat. They can't 'update' (not shut down) their help page, but they CAN make a new bot for the chat that is rude and chats in broken English and can't spell

  • geeohhkay geeohhkay (@geeohhkay) reported

    I’m blaming everything that’s going wrong today on Amazon Web Services being down today. Literally can’t get through my to-do list today. 😡

  • Kennstro Kennstro (@Kennstro) reported

    @Troyx3 They didn’t. Amazon outages caused a lot of sites and apps to go down. Ticketmaster postponed the presale until tomorrow you should have gotten an email

  • KidStafford Sanjō 3 (@KidStafford) reported

    @Chime Bro Send some of y’all guys to Amazon and fix the network😒 Today my payday

  • Shutterfly Shutterfly (@Shutterfly) reported

    @MandyNNicholas Hi Mandy! We do apologize. We are aware some customers are currently not able to log in or upload photos due to outages affecting Amazon Web Services (AWS). This is a widespread outage, and we are working with AWS to fix it as soon as possible. We hope this helps.

  • kemaria_ Ke’Maria (@kemaria_) reported

    this is why i order Christmas gifts super early. not amazon is down 🥴

  • ontarioracquet Ontario Racquet Club (@ontarioracquet) reported

    Update: This is due to the large-scale outage with Amazon Web Services, affecting a large number of websites and web services. We hope this gets resolved soon!

  • JummyNBC Jummy Olabanji (@JummyNBC) reported

    This Amazon Web issue better be fixed tomorrow. Mama needs her Adele residency tickets.

  • KnightOfTheWolf Daniel Taylor (@KnightOfTheWolf) reported

    @qh_murphy Remembering all the times I've heard "Well, that's only a problem if Amazon ever goes down."