Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Website Down	1 hour ago
Houston	Website Down	4 hours ago
Toronto	Sign in	5 hours ago
Paris	Errors	10 hours ago
Edison	Website Down	10 hours ago
Dallas	Website Down	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tldrMarket (@tldrmarket) reported 6 minutes ago

  OpenAI ended cloud exclusivity with Microsoft and will bring GPT-5.5 and Codex to Amazon Bedrock. $MSFT was up 19.1% in 1 month but still down 12.2% YTD, underscoring how much Azure-OpenAI expectations had already been repriced.

• 
  a common sense revolutionary (@AliquidAmari) reported 7 minutes ago

  @RenaKARE11 @slk0814 We can dream 💭 I have back problems and actually order flats from @amazon that are more comfortable than anything else!

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  Dr James Anderson (@DrJamesAndersn) reported 8 minutes ago

  @AmazonHelp 406 92318005549904 issue the refund or a police complaint will be filed

• 
  Movie_Reviews (@MovieReview_Hub) reported 8 minutes ago

  Big Shock for #ThalapathyVijay’s #JanaNayagan! Jana Nayagan has landed in trouble even before its release. After a piracy leak and ongoing CBFC issues, things have taken a serious turn for the film’s OTT deal. Initially, Amazon Prime Video had reportedly offered a massive ₹120 crore deal for the streaming rights. However, due to the uncertainty and piracy impact, the platform has now backed out. Now, ZEE5 is in talks to acquire the rights—but at a much lower price of around ₹50 crore. If finalized, this would be a huge financial setback for the makers

• 
  Dan Smith (@Dansmith2929) reported 9 minutes ago

  @AmazonHelp I’ve been in contact with Seller Support for months — that’s the problem. Your FC team has already confirmed the correct measurements. This is a system sync issue on Amazon’s end, not something a new support ticket will fix. I need this escalated beyond frontline support.

• 
  Stephen Forte (@stephenforte) reported 12 minutes ago

  Amazon was right that the Kiro outage was user error. The system had no separate identity for the agent, so the only honest answer to 'who did this' is the human. That's not a defense. That's the bug. Your audit log can't see the workforce you just hired.

• 
  John ***-Toastin' (@JohnCokToastin) reported 12 minutes ago

  @ridgelinepath I got a few pairs of the purple ninja plastic insoles off Amazon. Put in all shoes, can stand or hike for 8 hours, no issues where before I got plantar that would lay me up for days

• 
  Rihan mirza (@MirzaRihan35286) reported 13 minutes ago

  @AmazonHelp I hate Amazon company total fraud not help not working link properly

• 
  Vickiann007🇺🇸🇮🇱 (@VictoriaLy1y) reported 15 minutes ago

  @doc_1029 I need a new one as my old one was missing several pieces and was broken. Just ordered the one you bought. Got it off Amazon for 279 divided into 12 interest free monthly payments. That made it a nice deal.

• 
  Rust Trial (@RustTrial) reported 20 minutes ago

  If you can put 150k+ cash down as a down payment for your house you should be able to pay for: 1. TVs 2. Blinds (not the 1970's yank variety) 3. Netflix subscription for your kids who don't even live with you 4. Tools to assemble your kid's furniture from Amazon Grift List 5. New glasses 6. Paper Towels Feel free to add anything I missed.

• 
  🇺🇸 Dawg4Life-Curt 🇺🇸 (@ALiferGaDawg) reported 21 minutes ago

  @Holly_Gibbons @amazon Most houses have exterior outlets. If you have problem solved.

• 
  Amazon Help (@AmazonHelp) reported 24 minutes ago

  @MGC33_ We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat

• 
  Devesh (@deveshkthakur) reported 25 minutes ago

  @amazonIN @AmazonHelp My account has been put on hold since 2 months and OFM team in unresponsive with repeated reminder emails. Being a prime customer makes this issue more annoying. Kindly resolve. My prime membership recently got renewed for 1 year. Looking forward to hear.

• 
  Nabe Shaik (@ShaikNabe) reported 26 minutes ago

  @AmazonHelp This link is not working.

• 
  polamuriprasanna.base.eth (@polamuriprasann) reported 27 minutes ago

  @amazonIN @amazonhelp I am facing challenges in one of my order delivered on Sep'2025 but installatin is not done yet. I am fedup chatting with CC agents no one solved the issue. Please assist. Order id: 403-5573989-7477119

• 
  fairoz khAn (@fairozk80913610) reported 29 minutes ago

  @AmazonHelp I have not received my order (Order number 402-4204484-0329112), but the status shows “Delivered.” The delivery agent went to the wrong address and spoke very rudely on the call. This is unacceptable. Please check this issue urgently. #Amazon #CustomerService

• 
  Raw Bicycle (@RawBicycles68) reported 30 minutes ago

  @AmazonHelp @amznsellerhelp taking too long to solve in seller central This issue was some tech issue in amazon not my fault then also they fully deactivated the sellerflex site i did OOS for those issued asin but no solution took place from last 3 days case id: 12496993052 Please help!

• 
  Scriven's Lair (@naofaith_scri) reported 33 minutes ago

  The biggest problem with BookTok is NOT the women who read Y/N CEO Dark Romance Slop on Week 69. The biggest problem is influencers on BookTok who worked with Amazon with their Audible sponsorship while also preaching Amazon is a bad company.

• 
  Amit Kumar Chaurasiya (@AmitKum85452637) reported 33 minutes ago

  @AmazonHelp my Amazon account is not working i placed order then order is automatically cancelled please resolve my problem account number is 9076669614

• 
  Vikas Poddar (@vikaspell) reported 33 minutes ago

  @YusufDFI @amazonIN @ZeptoNow I had a different incident with Amazon and same repeated almost every time. They mark the order as delivered and the delivery happens the next day. Why mark an order as delivered without actually delivering and we as customers feel cheated and typing to customer service with order issues. I always order prepaid not switching to COD due to this issue.

• 
  સૌરાષ્ટ્ર નો સિંહ (@Veerbhumi33) reported 35 minutes ago

  @AmazonHelp There is NO new update in my Message Center or Email. You are sending me the same template response since yesterday. My ₹2040 is with Amazon, and your 24-hour promise is broken. This is height of poor service. Should I proceed with a legal complaint now? @AmazonHelp

• 
  Mohtashim (@Tavarishahmad4u) reported 45 minutes ago

  @AmazonHelp Charger Return Issue 1. I ordered a laptop charger. 2. After receiving the charger, I noticed it was not compatible, so I tried to return it. 3. But then my nightmare started: * I called customer care. * They said that in their system, it was showing as "not delivered."

• 
  Amazon Help (@AmazonHelp) reported 47 minutes ago

  @JunaidK16388283 As informed earlier, we request you to follow up on the issue with our Amazon Shipping support team via the link provided earlier for any further assistance. -Ruheena

• 
  L2WTrades (@L2WTrades) reported 48 minutes ago

  4 years ago I was staring at $347 in my bank account with rent due in 6 days… $1,200 needed. $347 available. Classic. I'd already tried everything: - Dropshipping (lost $4,200 on ads that converted like ****) - Amazon FBA (lost $7,500 on inventory that didn't sell) - Crypto "investing" (lost $12,000 because I was actually just gambling) I was that guy. The "I'll try any business model" guy. Buying courses at 2am hoping this one would be different. Then I found futures trading. And everything about crypto suddenly made sense - in the worst way. Because I realized crypto traders already understand the game. They just play it on the worst possible field If you trade crypto you already know: - liquidity sweeps (you've been wicked out at every obvious level) - stop hunts (you've watched price spike into your stop and immediately reverse) - manipulation (you've seen the 3AM pump that dumps 15 minutes later) - volatility (you've held through 20% drawdowns without flinching) You already have the pain tolerance. You already understand that price hunts liquidity. You already know the market isn't random The problem isn't your understanding. The problem is the FIELD you're playing on Crypto is a 24/7 unregulated casino where: - market makers have zero rules - exchanges trade against you - liquidity is thin so wicks are massive - you're trading with YOUR money - one Elon tweet moves the entire market 15% Futures is a regulated field where: - institutions move price in PREDICTABLE patterns every single morning - liquidity is deep so moves are cleaner - the market is open 5 days a week with defined session windows - you trade with SOMEONE ELSE'S money through prop firms - the patterns repeat across sessions because institutional behavior is structural Same game. Completely different odds Here's what crypto traders don't realize: Every single concept you learned in crypto - sweeps, liquidity grabs, fair value gaps, manipulation - works 10x better on futures because the market structure is cleaner and the players are predictable On crypto, a sweep can happen at 3AM on a Sunday because some whale decided to dump. No pattern. No timing. No way to anticipate it On futures, sweeps happen at 8:30, 9:30, 10:00, and 10:30. Every day. Because institutions need volume from news catalysts to execute large orders. The timing is predictable because the behavior is structural You already know what a sweep looks like. You just couldn't predict WHEN it would happen in crypto. In futures, you can predict it within a 5-minute window every single morning The system that crypto traders pick up in weeks: You already understand this intuitively. You just never had the right structure around it The market moves from external liquidity (swing highs and lows where stops sit) to internal liquidity (fair value gaps where orders didn't fill) and back. That's the cycle. You know this from crypto. You've lived it The difference in futures: 1) You can PROFILE the candle before you trade it. The 4-hour candle tells you if expansion is even possible. Small wick = expansion candle. Large wick = reversal candle. If the candle doesn't support expansion, nothing on the lower timeframe matters. In crypto you couldn't do this because the candles are corrupted by 24/7 noise 2) You can READ the session. If London reversed, New York continues. If nobody reversed, New York is the reversal. The 6AM candle confirms it. In crypto there are no sessions. No structure. No rotation. Just chaos 3) You can CHECK correlated assets. NQ, ES, YM - when one breaks out and the others don't follow, the breakout is fake. In crypto, Bitcoin pumps and everything follows. There's no divergence to read because the entire market moves on one asset 4) You can TIME the entry with catalysts. 8:30 news, 9:30 open, 10:00 data - institutions need these volume spikes to move size. You enter at the catalyst window and the probability spikes. In crypto there are no catalysts. Just random tweets and whale wallets 5) You use SOMEONE ELSE'S money. $300 challenge fee gives you $100,000 in funded capital. Pass the challenge, keep 80% of profits. Blow the account, lose $300. Buy another. In crypto you're risking YOUR $12,000 and praying The scaling math that should make every crypto trader sick: Crypto path: - $10,000 of your own money - 30% drawdown in a bad month = -$3,000 of YOUR money gone - emotional because it's YOUR rent money - one bad trade and you're eating ramen for a month Futures prop firm path: - $1,500 in challenge fees (5 challenges × $300) - pass 3 out of 5 = $300,000 in funded capital - 3% monthly on $300k = $9,000 gross - your 80% cut = $7,200/month - blow an account? lose access to that capital. buy another $300 challenge. pass it in 2 weeks - your money never touches the market Same skill. Same understanding of liquidity. Same read on sweeps and gaps One field costs you $3,000 in drawdowns from your savings account The other field costs you $300 per attempt with $7,200/month upside And the setups are CLEANER because the market structure is regulated and the timing is predictable A crypto trader with 6 months of experience already has the hardest part: - pain tolerance (you've held through 40% drawdowns) - understanding of manipulation (you've been stop hunted thousands of times) - familiarity with liquidity concepts (you already think in sweeps and imbalances) The only thing you're missing is structure. Session profiling. Candle profiling. Catalyst timing. Correlated asset confirmation That takes 4-6 weeks to learn. Not years. Weeks Because you already have the foundation. You just need the framework I've seen crypto traders get funded in their first month of switching. Because they already understand the WHAT. They just never had the WHEN and the WHERE The WHEN is catalyst windows The WHERE is aligned gaps inside expansion candles The HOW is the V-shape confirmation on the lower timeframe You already know the game You're just playing it on the wrong field Switch fields. Keep the skill. Add the structure Or keep trading crypto with your own money at 3AM hoping a whale doesn't dump on your position Your choice (free discord in bio. DM me "SYSTEM" for 1-on-1 coaching)

• 
  Jim Fay (@Jimfaywriter) reported 51 minutes ago

  @AmazonHelp Message sent. I do not have faith that anything helpful will come from this (if past issues are any indicator).

• 
  Raw Nick (@RawNick177142) reported 53 minutes ago

  @AmazonHelp buddy i tried every step after that i am here on X to tell you that nothing is happening no one helped me they just give me hope regarding my problem that its will picked up on this date but nothing happens, they sat they take actions nothing happens

• 
  AshleY (@Aku_700) reported 58 minutes ago

  Venezuelan on Tourist Visa Slams Amazon Van into Florida Mom and 4-Month-Old Baby, Then Flees Like a Coward! This Venezuelan migrant, here on a tourist visa, mowed down a mother walking her infant and dog. She stopped only to shove the baby back in the stroller before ditching them both bleeding in the street. Catastrophic brain injury for the mom. America First—deport now!

• 
  Ritesh Agarwal (@ritesh14j) reported 59 minutes ago

  @amazonIN @amazon very disappointed with the service, waiting for cycle assembly for last 4 days & each time they are either rescheduling or cancelling. Called customer care & no support from there. Very pathetic service. Shut down your business of u can't fulfill your promise.

• 
  SiB | Dark (@Darkisknown) reported 1 hour ago

  @fgcraisa wait till amazon does deals most customs go down too $59

• 
  Mindfull-Investor (@InvestMindfull) reported 1 hour ago

  Observations: when more people use a service, the service level goes down drastically. Especially true in India, Example: Urban Company, Flipkart, Amazon etc. These companies can’t maintain their initial hype of their quality of service. Plus Indian janta are also equally responsible, misusing something that works well.