Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rājkot	Errors	47 minutes ago
Tijuana	Website Down	9 hours ago
Houston	Website Down	12 hours ago
Toronto	Sign in	13 hours ago
Paris	Errors	17 hours ago
Edison	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rick.h (@rickyhewitt_dev) reported 1 minute ago

  Amazon causes so much damage to the retail market (and society). Flooded with Chinese products, fake/paid reviews, the company itself having been engaged in shady practices, rampant tax evasion, the list goes on... Regulate them more effectively, and many of the issues with deserted and dilapidated high streets would resolve themselves within a year.

• 
  ˚ᢉ𐭩୭ ˚‧ Miseryä ‧˚ ݁ ˖Ი𐑼⋆ | Insanely blessed (@Miserya_) reported 4 minutes ago

  I don’t know why the price on the mail is so low. I collected about 428€. The amazon price is 419€. And the mail says I got 399,99€ collected… I think that’s why the switch hasn’t been ordered yet and I might have an error and be forced to cashout with a fee 😭😭 The price has been at 419€ for months on amazon and I put the direct link so it should have been the correct price… I don’t know what’s happening

• 
  David McKenzie (@mckenzielaw) reported 5 minutes ago

  This is what I think is going on with the Duke-Amazon deal and why the Big Ten is whining. It's all about a direct-to-consumer model and risk allocation. Let's start with the law because the law explains the deal. College sports media rights flow through a stacked architecture that schools rarely discuss in public but that governs everything they can and cannot do. Every ACC member, Duke included, has executed a Grant of Rights to the conference— an irrevocable assignment of media rights running through 2036. The ACC then licensed that aggregated catalogue to ESPN under a parallel agreement of comparable duration. The Big Ten and Fox sit atop an identical structure on their side of the ledger. The consequence is that Duke does not own the broadcast rights to its own basketball games in any meaningful sense. ESPN does. And Michigan's rights belong to Fox. That architecture is the entire reason the Amazon deal required permission rather than a checkbook, as suggested by @RossDellenger. Duke could not license a game to Amazon any more than a tenant could sell the building. What Duke could do is ask the actual rights holder — ESPN, through the ACC — to carve out three games from its exclusive bundle and allow Amazon to distribute them. ESPN agreed. Dellenger's reporting suggests ESPN extracted a licensing fee plus future Duke scheduling commitments in return. That is a sublicense, structured as a limited waiver of exclusivity, and it is the legal mechanism that makes the entire arrangement possible. Without ESPN's consent, the deal is a straightforward breach of the Grant of Rights cascade. With it, the deal is unremarkable contract law. Which brings us to the Big Ten. Its claim that it "owns" the Duke-Michigan game is the sound of a conference dressing up a contractual reciprocity provision as a property right. The actual mechanism the B1G is invoking is an alternation arrangement between the conferences and their rights holders for neutral-site games played in shared metropolitan territory with New York, a virtual home game for Duke, being the one at issue. Even taking that at face value, it is a contract claim running between the conferences, not a proprietary interest enforceable against Duke, Amazon, or Madison Square Garden. And the party whose alternation turn was supposedly violated, ESPN, has already blessed the deal. It is hard to articulate a coherent legal theory under which the B1G or Fox enforces ESPN's contractual entitlement against ESPN's wishes. The B1G's posture is a negotiating marker, not a litigation position, and any honest reading of the underlying agreements would say so. So why did ESPN say yes? This is where the law stops explaining things and strategy takes over. I'm not just guessing here. ESPN launched its standalone streaming flagship into a market in which the most important commercial question in sports media remains unanswered: will cord-cutters pay to watch a Tuesday-night college basketball game? Disney has spent the better part of a decade rearranging its streaming portfolio without producing a clean answer, and the cost of running that experiment on ESPN's own platform —with ESPN's own marquee inventory and ESPN's own reputation on the line — is considerable. The Pac-12 tried a version of this experiment with Apple two years ago. Apple would not pay linear money, the schools would not accept streaming-only reach, and the conference disintegrated before the deal did. The lesson the industry absorbed was that premium college sports was not yet ready for direct-to-consumer exclusivity. ESPN needs to know whether that lesson still holds, and it would prefer not to find out the hard way. The structure of the Duke deal seems to be the answer. Amazon bears the production cost, the promotional spend, and the conversion risk against Prime's installed 200M+ worldwide subscriber base. ESPN collects a licensing fee, future scheduling inventory it can deploy on its own terms, and a clean read on whether streaming-exclusive premium college basketball actually works as a commercial proposition. If Amazon's experiment succeeds, ESPN learns the model and pulls future games back in-house at the next negotiation. If it fails, Amazon absorbs the loss and ESPN quietly concludes the market is not ready, having paid nothing for the information beyond the foregone value of three games it was compensated for anyway. That is not a concession. It is a hedged bet, and a clever one. Fox cannot afford the same posture, which is why the B1G is whining. Fox One and Tubi are real but considerably smaller than the combined Disney streaming footprint, and every individual rights leak feels more existential to a network without the same DTC depth to fall back on. ESPN can be magnanimous because Disney has room to be patient. Fox and the B1G have less room, so the B1G is now tasked with escalating a routine reciprocity dispute into a public claim of ownership it cannot sustain. That tells you more about the B1G and Fox's competitive position than it does about the merits of the contract. The deeper point, and the one worth dwelling on, is that the rights architecture schools accepted a decade ago to keep their conferences intact is now being tested by the schools themselves. Duke did not break the system. Duke worked within it, asked ESPN for permission, gave up something in return, and brought a streaming partner to the table that the network was apparently happy to let bear the risk of an experiment Disney has not figured out how to run on its own. The B1G and Fox would prefer that schools not learn this trick. They are about to learn it anyway. And the next negotiation, whenever it comes, will reflect what Amazon's three games taught everyone about who the audience really is and what they will pay to watch. The Duke-Amazon arrangement is being described as a turning point for college sports media. My honest guess is that it's more of a market test, structured by a rights holder who needed information from a 200M+ subscriber base more than it needed three basketball games. It's now being resisted by a competitor who cannot afford to be that patient. The law explains how the deal got done. The strategy explains why ESPN wanted it done this way. And the B1G's complaint, stripped of its proprietary language, is the complaint of a conference that wishes it had thought of it first.

• 
  The Human In Loop (@TheHumanInLoop) reported 6 minutes ago

  PhonePe + Google Pay = 80% of India's 22.6 billion monthly UPI transactions. Amazon and Meta are lobbying for caps. But this isn't just a regulatory fight. It's a customer inertia case study disguised as a competition problem.

• 
  Dan Smith (@Dansmith2929) reported 8 minutes ago

  @AmazonSeller @AmazonHelp Your own FC team confirmed my product qualifies as Standard Envelope tier MONTHS ago — yet I'm still being overcharged FBA fees. A 'system sync issue' is not an acceptable excuse for this long. Who can actually fix this? 🧵

• 
  ANKIT (@Q23thhWqPLg2ute) reported 10 minutes ago

  @AmazonHelp I already submitted my contact details through your form but still haven’t received any response. My return was picked up on 18 April and refund is still pending. This is getting delayed too much now. Please take this seriously and resolve my issue ASAP. @AmazonHelp

• 
  Dr. Suvarna Raju Gogada (@SRG_Peds07) reported 12 minutes ago

  This is not a one-time issue — multiple orders are affected. Kindly investigate the delivery station and resolve this urgently. @AmazonHelp

• 
  S29 Ultra (@shuttergupt) reported 12 minutes ago

  @AmazonHelp My pillow cover order got auto cancelled and refunded. As per status, problem occurred during shipping and returning to seller. I want Amazon to find out what's happening with your delivery team

• 
  TARANMEET SINGH KAKKAR (@TARANMEETSINGHK) reported 13 minutes ago

  @AmazonHelp I have escalated this issue via email, providing written confirmation from Garmin that Amazon is responsible. I am currently awaiting a resolution. I have not yet received a call or an email reply, which has impacted my experience.

• 
  Lincoln 🇿🇦 (@Presidentlin) reported 13 minutes ago

  The idea that the labs are going to do it all and get it right is still funny to me. It doesn't help that every 5 years we have to go through this thinking. Meta/Google/Amazon have all been boogeymen in the past, yet it was not really deserved. There's also probably a mythical man-month version for AI agents, where throwing x10 more agents at a problem slows down a project, not speeds it up. You can extend that to non dev tasks.

• 
  Amazon Help (@AmazonHelp) reported 15 minutes ago

  @freddietuc89382 We're terribly sorry to hear about these issues you're facing with your account. To best assist, could you please confirm which Amazon marketplace (.com, .uk, .de, etc.) your account is registered to? Please reply via DM, without disclosing any further account details, so we can assist. -Bob

• 
  Anand,CFA (@CaptAnandNair) reported 16 minutes ago

  Nvidia is on way down to 160s , but index funds may creep up. Amazon, Google and Meta all designing own chips for inference jobs ( training is what Nvidia is about,).

• 
  Tushar (@Tushar8s) reported 18 minutes ago

  @AmazonHelp hey i tried to connect with you a week before still i am unable to login in my account please because if two step verification and that contact number has been closed already do something about this

• 
  Mr Azmi (@qamrejmi) reported 30 minutes ago

  i have been going through this issue from last one year @amazon and there is no progress after raising that issue @AmitAgarwal. my product is being delivered lait most of the time. today is expected delivery, but i have no information regarding the same @AmazonHelp

• 
  Vipul R Trivedi (@vipul_capri) reported 30 minutes ago

  My amazon orders keep getting cancelled and still since last 1.5 months i dont the reason ?? I can only rectify the problem once i know the reason..@amazonIN @AmazonHelp

• 
  Vickiann007🇺🇸🇮🇱 (@VictoriaLy1y) reported 31 minutes ago

  @doc_1029 I need a new one as my old one was missing several pieces and was broken. Just ordered the one you bought. Got it off Amazon for 279 divided into 12 interest free monthly payments. That made it a nice deal.

• 
  William (@Number_1spartan) reported 35 minutes ago

  I just totally ordered a new couch on Amazon. Everyone local are taxing . I got this one with no down payment. 25 bucks a month and they deliver . Took me five minutes to pick a couch

• 
  Nextdoor_Nissachhar🎭🥃🍺 (@IamDshrey) reported 36 minutes ago

  @AmazonHelp That's the problem e-mail id I don't have please provide. I'm not getting any written communication on mail from your leadership team

• 
  Amelia One Vox (@AmeliaOneVox) reported 41 minutes ago

  Yet another example of fraud and milking the government in Minnesota: On April 26th, I paid $27.69 on Amazon for the walker with the red brackets. Four days later, I met my mom at the hospital, where Medicare was being billed $120 by a MN-based medical supply business for the walker with the blue brackets. The two walkers are extremely similar, and have multiple components that are clearly from the same factory. The inexpensive one is labelled as being able to support 350 lbs, while the expensive one supports 300 lbs. It's possible there is some Medicare discount down the line, of which I am unaware. Yet after having spent most of my life in Minnesota and witnessing other examples of fraud, I fear this is just more of the same. It is our "Minnesota Nice" attitude that often prevents us from catching fraud, because it seems "mean" to be suspicious and think critically. Yet by being "nice" to possible fraudsters, we are inadvertently being very "un-nice" to victims of fraud, including our fellow American taxpayers. I feel embarrassed that we, as Minnesotans, have been so naive.

• 
  Amelia One Vox (@AmeliaOneVox) reported 41 minutes ago

  Yet another example of fraud and milking the government in Minnesota: Earlier this week, I paid $27.69 on Amazon for the walker on the left. Then I met my mom at the hospital, where Medicare had just paid $120 to a MN-based medical supply business for the walker on the right. It's possible there is some Medicare discount down the line, of which I am unaware. Yet after having spent most of my life in Minnesota and witnessing other examples of fraud, I fear this is just more of the same. It is our "Minnesota Nice" attitude that prevents would-be whistleblowers from speaking out, because we think people wouldn't possibly defraud the government, and we don't want to be "mean." Yet by being kind to the fraudsters, we are inadvertently being very unkind to taxpayers.

• 
  Blue (@blueshopping24) reported 43 minutes ago

  The trap 90% fall into: White-knuckling willpower at 9pm, tired, scrolling Amazon. The biology: your dopamine system has downregulated. The $47 purchase feels abstract. Pleasure feels immediate. Discipline doesn't fix a depleted prefrontal cortex. Environment does.

• 
  Jim Fay (@Jimfaywriter) reported 44 minutes ago

  @AmazonHelp Message sent. I do not have faith that anything helpful will come from this (if past issues are any indicator).

• 
  Chaudhary Suresh (@jat_suresh_2002) reported 45 minutes ago

  @AmazonHelp No please that us really bad. You are doing fraud with me. If you are really right then Can I get Open box dilivery photos.? Because your delivery boy associated with this order have some personal issues with me. so please do a investigation again and take immediate action

• 
  Amazon Help (@AmazonHelp) reported 46 minutes ago

  @MGC33_ We request you to close all the previous chats and copy the link > paste it on a 'web browser' > login to your Amazon account > you'll be directly connected to our team over chat. -Nikhat

• 
  Stevie 🔮 $XRP (@EsotericKang) reported 47 minutes ago

  @JohnConner88703 @Tonyxu92 My highlighters on my page is full of decodes. And here’s the time I predicted the 10/20/2025 Amazon Web Services outage 6 days before it happened on 10/14/2025 using a Mr Pool “TV Outage” post and 322 Skull & Bones numerology. So if you’re trying to imply I have no decodes, you can try being a douche somewhere else.

• 
  Ajith Das (@ajithdax) reported 54 minutes ago

  Hello I bought a Gram 17 laptop nearly 3 years ago from Amazon. I am having a battery issue. It is still under warranty. But yr customer service says warranty for battery is only 1 year. This is not done. The Amazon invoice is clear... 3 year full warranty. Pl sort this out.

• 
  Rust Trial (@RustTrial) reported 54 minutes ago

  If you can put 150k+ cash down as a down payment for your house you should be able to pay for: 1. TVs 2. Blinds (not the 1970's yank variety) 3. Netflix subscription for your kids who don't even live with you 4. Tools to assemble your kid's furniture from Amazon Grift List 5. New glasses 6. Paper Towels Feel free to add anything I missed.

• 
  Logotyper (@logotypercom) reported 56 minutes ago

  @IGN Amazon and Nintendo have broken up more times than Ross and Rachel. And somehow GameStop is still the toxic ex.

• 
  John Militano (@JohnMilitano) reported 56 minutes ago

  Amazon should be investigated for intentionally dumbing down standard echo or 3rd party devices which support Alexa. All of my Sonos decides cannot execute simple tasks and it just sucks Amazon did this. All because they are forcing everyone into new echo devices. Not good Amazon!@amazon

• 
  Shameem (@sha12345meem) reported 57 minutes ago

  @AmazonHelp It’s not working