Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Sign in	1 hour ago
Woodstock	Errors	2 hours ago
Township of Evan	Website Down	3 hours ago
West Babylon	Errors	6 hours ago
Township of Evan	Errors	7 hours ago
Township of Evan	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhartiya Antonin Kinsky (@lie_lowkey) reported 7 minutes ago

  @AmazonHelp The chat leads to nowhere? Could you dm and get on a call? It's been terrible w your help agents already.

• 
  Willie The SRE Guy (@OluwaseyiWillie) reported 10 minutes ago

  Amazon once took down a big part of the internet. Not on purpose. Feb 28, 2017. An AWS engineer was debugging the S3 billing system in the US-East-1 region. To speed things up, they ran a command to remove a few servers. The command required specifying how many servers to remove. They entered a number that was larger than intended.

• 
  Sophia Ponders (backup) (@_Veuve_) reported 14 minutes ago

  @AmazonHelp Lol. No phonecall so I just called them back. Nicer rep told me they don't do callbacks so last rep was AI. She went over my things charge and not charged and told me to wait an hour so fingers crossed to fix order- and give that real girl a raise.

• 
  TrueNorth Canada Free (@Dirkuleese) reported 14 minutes ago

  🚨That Dragonfly (aka Intelcom) van dropping off my Amazon packages? Turns out it's tangled in government connections and scandals. CEO & major shareholder: Jean-Sébastien Joly — brother of Industry Minister Mélanie Joly.Backed by La Caisse de dépôt (which partners with Brookfield) + loans from the federal Business Development Bank of Canada. It's a subcontractor to Canada Post (Crown corp) and a huge Amazon partner. During the recent postal strike, they helped as strikebreakers while pulling in public-linked cash. Customers? Flooded with complaints: late/missing/damaged packages, terrible tracking, no-shows on returns, rude or unsafe drivers working crazy hours. Many drivers are independent contractors — often temporary foreign workers via subcontractors, raising questions about cheap labour practices. A conflict-of-interest screen was eventually put in place for the Minister, but the optics are awful: family ties, taxpayer-backed funding, and profiting from disruptions in public services. Nepotism + cronyism in delivery? 🇨🇦🤔 Canadians deserve better transparency and service. What’s your Dragonfly experience? #CanadaPost #Amazon #ConflictOfInterest

• 
  K.C Ujam (@kcujam) reported 15 minutes ago

  In early 2000s, Amazon was struggling with a problem. Their internal systems kept slowing teams down. Every new feature needed approvals, coordination, and endless back-and-forth. So they did something radical...

• 
  Parthasarathy (@ParthasarathyS) reported 20 minutes ago

  @AmazonHelp @amazonIN Serious question: is Amazon Shipping facing an internal support or service disruption? No action despite false delivery attempts and failed resolution. Are other businesses seeing the same issue? #AmazonIndia #DeliveryIssue #CustomerService

• 
  Ben Keith (@TidyguyKC) reported 21 minutes ago

  @JesterJum I would definitely drive to the hardware store and get a new rake. Amazon will almost certainly refund you for the broken one.

• 
  Aditi Gupta (@aditidl) reported 21 minutes ago

  @amazonnow @amazonIN for an Amazon now order which had several missing items..I have been made to call again and again ..put on enless hold to get to the "concerned team" with no resolution. U should shut down the service if u can deliver !!

• 
  Julie Hill (@hill_julie75450) reported 22 minutes ago

  @BrigidMeye57880 @TheKevinDalton Its a shame this is what it has come down to. Don't forget porch pirates stealing your amazon deliveries. Purchasing everyday household items will be like a giant crap shoot having all go smoothly.

• 
  K J Gillenwater (@kjgillenwater) reported 25 minutes ago

  All the way up to 2013 Nooks. Same thing as Amazon. No longer supported. Please rain down hate on Barnes & Noble, too. Thanks.

• 
  lucifer’s ***** daughter 🌈 (@angeIscharlie) reported 27 minutes ago

  if he gets a crush on lucifer (???) Then im going down to the amazon studios and pulling a vox

• 
  Aamer sohail (@lusifer17) reported 28 minutes ago

  @AmazonHelp Let see i have filled the form. I am waiting who you going to resolve my issue.

• 
  StormySteelfate (@SSteelfate) reported 30 minutes ago

  @WhisperingWllws @JustineBateman Netflix, Hulu and Paramount+ free through T-Mobile Cell and Internet plans. I did lose HBOMax when I switched internet - but saved a boat ton of money. Prime Video - because I do pay for Amazon Prime for the free shipping Peacock - Walmart+ Sub As long as my internet and/or cell phone are working - I'm doing ok on streaming services. But if T-Mobile goes down....I'm screwed. LOL

• 
  Starteller 🍵🎧🔧🐔 (@Reiteller) reported 32 minutes ago

  @mega_haro @baamgu I don't see why Amazon would offer that option To get that information you'd literally have to get police involved to subpoena Amazon, otherwise at best you can get the bank to block the card and issue a refund

• 
  Ed Day (@EdDay69984906) reported 32 minutes ago

  @MurcattoRWA @steve_hanke Name a buildout of data centers that have broken ground. My guesses are Google , Facebook, Microsoft, and Amazon are not sold on the ROI. As for the military, it does not have a capx budget as they are obviously government.

• 
  De-Elder (@DeElder140022) reported 34 minutes ago

  @LekzyGhold @EmmaBams1 Help me sir, I'm having problem of adding Bank with Amazon

• 
  Aakash Gupta (@aakashgupta) reported 40 minutes ago

  This guy cut open a $5,000 mattress and called it "just foam." The chemistry of why he's wrong is pretty wild. Regular polyurethane foam has a uniform cell structure. Push it down, it springs back instantly. That's a $200 Amazon mattress. The foam in that Tempur-Pedic is viscoelastic. Its cell walls deform under heat and pressure, then recover slowly. Your body heat softens the surface layer to match your exact contour while the foam three inches below stays rigid because it hasn't reached activation temperature yet. That temperature sensitivity is the entire engineering challenge. NASA invented this material in the 1960s to cushion astronauts against G-forces during launch. The original version absorbed pressure perfectly but degraded after a few compression cycles. Nobody could solve the durability problem for two decades. A Swedish foam company called Fagerdala cracked it in 1989 by modifying the ratio of polyols to diisocyanates and changing the cell structure from closed to open. That exact formula is still classified. Fewer than 10 people on Earth know it. Each mattress takes 60 hours to produce with 67 quality checks. Any single technician can reject the entire unit. The parent company runs 45% gross margins on $8 billion in annual revenue. The raw foam probably costs $300-800. So yes, the material markup is enormous. But cutting open a mattress on your porch and calling it a scam is like cracking open an Advil and saying "it's just powder." The powder is the point. The 30 years of R&D that went into the specific arrangement of that powder is what you paid for.

• 
  Shiva (@Shiva43876419) reported 40 minutes ago

  @amazonIN Nowadays, I am receiving worst service from Amazon. Order actually not delivered but it is posted as delivered. Same problem had in a delivery few months back. How can a MNC work like this ? Worst system and highly lethargic way to handle customers.

• 
  john (@j2001mj2001m) reported 47 minutes ago

  @darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more

• 
  Amy Tara-anukul (@Amyamiiz) reported 52 minutes ago

  @AmazonHelp I have sent more than 20 emails and made countless attempts to resolve this issue, but nothing has been fixed. It has become extremely frustrating and exhausting, and I feel completely discouraged no matter what approach I take.

• 
  Arthur Jones Jr (@ArthurJonesJr13) reported 53 minutes ago

  @edwards21228 Saw a notification from you about the book. I can’t get DMs. This site has all but locked me down. I’ll wait for Amazon listing. Thanks for trying.

• 
  Tapesh Chowdhury (@Tapesh_C) reported 53 minutes ago

  Amazon SEO fails when listings chase keywords, not buyers. Search words bring clicks. Intent brings sales. Here’s how to fix intent fast. → Read top 20 reviews from category leaders. → Note exact words buyers use before buying. → Match title to problem, not keyword order. → Bullets answer fears, not features. → Images show outcome, not product angles. → A+ handles why yours costs more. → SEO ranks after buyers convert, always. What buyer intent are you ignoring right now?

• 
  D. Snutz (@DMerikan) reported 55 minutes ago

  None of your analogies hold up. If a server opens a $40 bottle of wine he gets an $8 tip. If the table next to him orders a $400 bottle, $80? It’s like paying an amazon driver 10x more for delivering an apple watch as opposed to a used timex.

• 
  Libertarians against Trump (@jeffersonation1) reported 55 minutes ago

  @Gowron15 @AuronMacintyre So ‘realpolitik’ means being down 60 points with independents because you start endless wars, fund palantir, bill gates and amazon with endless government contracts, betrayed your base, and didn’t go after the establishment? You people are beyond parody.

• 
  Savvy Sage (@SavvySageShow) reported 57 minutes ago

  @Nullwesck @jackboxgames FYI: Amazon Luna is not shutting down—they're just discontinuing third-party subscriptions, which includes the Jackbox Games channel. You can still access some Jackbox games through Luna if you're on Amazon Prime.

• 
  thus spake zara thirst trap (@philiptraylen) reported 59 minutes ago

  @saintsoftness I believe the image is out of copyright due to historical time, about 180 years i think. for the other points, damn, yeah, I'll have to look into everything in way more detail, naturally, it'll be published through amazon, so I'll really be working around whatever they're requirements are, I'll probably get about 5 cover options before knuckling down to the nitty-gritty of one particular one

• 
  Denise Smith 🌷 (@katiakitty1234) reported 1 hour ago

  @skillz17q I love Amazon! My packages come within 1-2 days and my prime movies are ad free, Best company. And if there ever is a problem, they make it right. @Amazon

• 
  Phlosio🦡 (@Phlosio) reported 1 hour ago

  @cin_Aamon People will pull a hard drive out of tournament computer to cheat. I never said normalize it, but according to Amazon sales on strike packs and massive ban waves already it’s already a problem that simple solutions can lead to positive outcomes.

• 
  Rob Johnson (@RobEJohnsonJr) reported 1 hour ago

  @AmazonHelp can some fix the crappy audio problems on the @TheMasters stream!

• 
  onur (@Onuronur6839461) reported 1 hour ago

  @amznsellerhelp Why do amazon still employ people who does not know anything about regulations of USA?Everytime we pay for ads and get a good ranking we get a compliance review out of error.They just keep sending automated nonsense excuse messages for the items we already got reinstated in past