Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
San Francisco	Sign in	1 hour ago
Llucmajor	Website Down	2 hours ago
Barcelona	Errors	5 hours ago
Ash Grove	Sign in	8 hours ago
Madrid	Errors	12 hours ago
Castellterçol	Errors	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tango247 (@TheTango247) reported 4 minutes ago

  @Boilerman2019 Two issues: 1 - the original propellant is CO2 2- Amazon does not sell the valve stems in singles.

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  Rothrin (@Obscurefare) reported 5 minutes ago

  @IamIrrelephant @Nezzzooo AI data centers use water and power, no **** sherlock. So do golf courses, crypto mines, Amazon warehouses, and every single streaming service you watch streaming. Blaming a guy generating an image for 'rising property costs' and 'failing water supplies' is peak brainrot and stupidity. Housing is expensive because of zoning and underbuilding. Water systems fail from decades of neglect and bad policy. Microchips are expensive because demand is high and the world finally wants advanced semiconductors again after a long as covid. AI is not the villain here. It's just the newest convenient scapegoat for people who don't actually understand any of the numbers or the impacts on things. And the 'future generations' line is rich coming from someone whose solution is 'stop making cool pictures.' Future generations will use AI to fixthose problems, not sit around virtue signaling

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  Elle (she/her) (@ellecnoire) reported 7 minutes ago

  @AmazonHelp Have gift cards that were purchased empty. Supposed to be reimbursed to my account... Been emailing for WEEKS. issue still not addressed...

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  Pethuru Griffin (@hoocut8986) reported 7 minutes ago

  @AmazonHelp That does not address my concern. My orders are being repeatedly delayed and then cancelled without any issue from my end. The products are not being shipped as promised. Why should I be charged a Marketplace Fee for an order that Amazon failed to fulfil?

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  Sarah Jayne Davies (@Sjd_22) reported 16 minutes ago

  @AmazonHelp I have raised this issue on @LinkedIn. The thing is, I find it REALLY STRANGE that @amazon invest goodness knows how many millions of USD into #Alexa development etc, only to have really POOR volume control... It is a smart speaker for goodness sake. Why bother developing it?

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  Debbie O'Brien (@debs_obrien) reported 16 minutes ago

  OK this is too funny but it's true. I actually bought some beer with @bot and the funny part is that I couldn't login so I opened the bots computer and clicked inspect and removed the disabled button and it worked. This is raw uncut so thats why its long. I also walk though what else I have done today from my phone including setting up my home bot, purchasing on amazon and my daily digest as a podcast incase you want to follow along.

• 
  GalaxyHiker (@djbasumatari) reported 18 minutes ago

  The smartest system ever assembled cannot execute a plan. That is the model's definition, not a flaw. Robson separates intelligence into four kinds. Analytical intelligence, the words, numbers, and shapes an IQ test measures, is only one of them. The others are practical, creative, and cultural. The intelligence trap almost never lives in the analytical column. AI is the purest analytical intelligence ever built. It tops every benchmark we can write. What it lacks is practical intelligence: tacit knowledge, the unstated know-how that never makes it into a textbook, and counterfactual thinking, the discipline of asking what happens when this goes wrong before it does. Tacit knowledge is the difference between knowing the procedure and knowing where the procedure breaks. The creative and cultural columns are empty too. A model can generate a hundred what-ifs, but it does not imagine consequences the way an engineer does before cutting a release. And it has no sense of how a decision lands inside a specific team, a specific culture, a specific customer. Benchmarks are well-defined problems. That is the whole problem with benchmarks. A benchmark rewards the analytical column and scores nothing else. It cannot measure tacit knowledge, because tacit knowledge is the thing you only learn by being in the room when it went wrong. So the leaderboard says the model is brilliant, and the production logs say it is failing in ways the leaderboard never asked about. Microsoft spent a year red-teaming agentic AI systems and published a taxonomy of their failure modes. Its finding is that agents fail in real-world deployment in ways benchmarks never predicted. The shortfall is everything IQ cannot measure. The cleanest case is Amazon. The Financial Times reported that an AWS AI coding agent decided to delete and recreate a customer-facing system, producing a 13-hour outage. Amazon pushed back and said it had added safeguards. Note the shape of the exchange: the agent did not check. It did not ask what breaks if this runs. It executed the plan. A high analytical IQ, zero tacit knowledge, no counterfactual. That is Robson's first trap, wearing a service account. The model solves any well-defined problem you hand it. Production is never a well-defined problem. Production is the messy one, with missing information and a stakeholder who never wanted the system recreated in the first place. The plan was smart. The absence of the question was the failure.

• 
  Andrew Wilkinson (@StartupsILike) reported 19 minutes ago

  OpenAI's first hardware device is reportedly a screenless speaker priced between $300 and $400. Bloomberg says it will be donut shaped, built from high quality metal, and designed to be carried around the house and set down on a nightstand or a kitchen counter. It also has moving parts, which nobody has explained yet. Jony Ive's design studio LoveFrom is building it with them, and the release is expected sometime in 2027. For comparison, Amazon's Echo line runs from about $40 to $240. So OpenAI is entering at roughly double the top of the range. Here is the part worth studying. Smart speakers have been one of the worst businesses in consumer hardware. Amazon reportedly lost billions on Alexa devices, selling them near or below cost on the theory the ecosystem would pay for itself later. It largely did not, because people used them for timers, music, and weather. The category never found the thing worth paying for. OpenAI is betting the assistant is now good enough to change that math, which is why the pricing is inverted. Amazon sold cheap hardware hoping to monetize the interaction, and OpenAI wants a margin on the device itself. That only works if a conversation with ChatGPT in your kitchen is worth $350 more than a conversation with Alexa was. Worth noting the timing, since Apple sued OpenAI in July over alleged trade secret theft, and OpenAI denies it. Launching your first physical product while the largest hardware company in the world has you in court is a choice. The interesting question is not whether the device is good. It is whether the failure of the last generation of smart speakers was a hardware problem or a software problem, because OpenAI is wagering everything on the second answer.

• 
  Sandra Kelley (@SandraAnnKelley) reported 20 minutes ago

  We’ve been watching the third season of Reacher on Amazon. I had to wait until the third episode for him to take his shirt off. Geez, the writing quality really goes down after a couple seasons.

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  Tyler miller (@Tylermi65942082) reported 20 minutes ago

  @bycosmicdesign @onlyone2021 @JoshuaBarzon And you act like a 15+ min drive on any of those is a major issue. I mean it's been months since ive bought any of those. And many of those are easily available on Amazon or any website.

• 
  cosmie (@cosmictoasting) reported 24 minutes ago

  @pdot1123_ no there was some problem with amazon i think but she figured it out for me and is having it redelivered!!

• 
  ThatDudeCurtis (@ThatDudeCurtis) reported 25 minutes ago

  @Paschanista @KammyTaughtYou Check to make sure nothing else for you is in your cart. Sometimes Amazon will have issues with gift orders if you have other items in the cart.

• 
  Vitaliy Sokolov (@askvitaliy_) reported 26 minutes ago

  @thatsKAIZEN Tariffs are not bad they are Great . The problem is that consumers are not happy to pay them. You have so many small businesses that employ people here and try to make money, but because people from China either make copies of those products and just drop them here, or whatever else happens, it creates a difficult environment. When tariffs are really implemented, I know for a fact that multiple people made more money because the shipping was on point for them. We had the de minimis tariffs, which meant everything under $100 entered this country free from Temu and others. This is the problem with tariffs that people do not understand. You have people in America who design board games, puzzles, T-shirts, and a bunch of other stuff. These are small businesses that feed their families and employ a couple of people, and they are all over the country. We are still the second-biggest manufacturer after China. People in China do well, but they don't do anything; another American grabs a product, sends it to China, and says, "Make a copy of that, we're going to sell it." Even if we are the second-biggest manufacturer in the world, if the guy cannot sell it in America, China just stops dropping it on Amazon, eBay, or whatever. Look at Amazon: how many products are from China? They just ship them to Amazon, and they sell them cheap, even after Amazon fees and everything else. You have Alibaba and all those other sites. A lot of people do not understand this because they are only looking at whether their laptop or their TV is going to go up in price. But there are other things that are made in this country things that should and could very easily be made in this country. Instead, you have all these people working gig jobs, the Ubers and the delivery apps. You know how many delivery apps we have? Half the country uses them, and the other half works for them. Nobody makes money, but there are no other jobs. You think people don't want to work a normal nine-to-five job at a factory? It's not like a sweatshop back in the day; factories are not like that anymore. People do not understand what this "Chinese special" is, where they can bring anything into this country below $100 with no fees, nothing. All this junk was poured into this country. And if you are an American company and you want to make it in China using more or less slave labor because you want the cheap stuff, that's on you. You should be paying for that if you don't hire Americans. We can make these products in this country. Some Department of Labor regulations in certain states are over the board, meaning they just don't let people make money properly. That is why you cannot hire them; they all end up working for Uber, and Uber just pays millions of dollars every month in Department of Labor fines while people continue to work on 1099s. But that is a different story. Tariffs may or may not reduce the economy, but people who don't understand manufacturing don't understand the benefit of tariffs. Most of the people in this country are employed by small businesses, and those businesses can employ more people in steady jobs where you don't have to sit for 14 hours in a car, six hours a day, waiting for the next job to deliver food or drive somebody around, making no money and killing your car, basically bringing its value to zero. People do not understand how good tariffs are just for that just to create more jobs in small businesses. If you are not a manufacturing business, you just cannot comprehend how much money is lost by small businesses because of Chinese junk or copies. They cannot take the million-dollar lawsuits, and it is incredible how people don't understand that. Tariffs are very important. That is why every country has them; not only do they make money on it, but they protect their manufacturing. Look what happened in Europe. They allowed Chinese cars in, and look how many sales they lost. Look how much sales they lost in other countries. VW now had to shut down their plants. Are you kidding me?

• 
  Celi Barbosa🐞$GAME $ODY ⚡$GOD π² (@CeliBarbos26916) reported 26 minutes ago

  @SoSoValueCrypto unprecedented" economic measures against Tehran. Macro-wise, July US Retail Sales dropped -0.6% MoM (vs. 0.1% expected, 0.2% prior), dragged down by Amazon

• 
  j (@wakethelion007) reported 28 minutes ago

  @WallStreetApes I don’t see the problem. No stress on the worker at all. Actually I bet the workers find it to be one of the easiest jobs to do at Amazon.

• 
  JenOakie42💫 (@OakieJs) reported 30 minutes ago

  @BrianRoemmele It's good to have breast exam options, and I believe thermography has valid applications. HOWEVER, everyone needs to be aware of the quality of testing. Traveling thermography operations, or buying your own equipment off Amazon is NOT the way to go. Amazon equipment is probably better than nothing, but there is likely a LOT of room for error. I can say this from a personal experience: I went to a traveling thermography appointment with my mother, about 6 years ago. Super nice ladies worked there, they seemed to genuinely care. But, they gave her a clean bill of health. Two months later, the lump she had on her breast began to really concern her as it had begun to hurt by that time. She was promptly diagnosed with the Her2 breast cancer, the size of a half dollar. Highly aggressive, but very treatable nowadays. Use a reputable source, with a stationary facility, and people with experience in the use of that type of medical equipment. That's why I'm also showing the guidelines people should be aware of when a medical professional purchases thermography equipment. Quality matters.

• 
  ceri (@ceritheviking) reported 30 minutes ago

  @DilysDavies Just taxes. High streets costs more. But main issue is use. People generally for various reasons don’t support local Indy’s. Amazon and out of town national chains rule the roost. For good reasons too. Not against. Just need a fairer balance

• 
  Ibrewlieve (@Ibrewlieve) reported 31 minutes ago

  @krystalball If we tax them enough it should be possible to close down businesses like Amazon, Google, Wal Mart, Target Microsoft, Intel and nearly every other large corporation. If we push hard enough millions of people can be laid off and forced onto government subsidies!!!

• 
  I W (@bornotb520) reported 34 minutes ago

  @KissMyCarol Is there a way to get this to communicate with my Amazon app or do I need to sign in on the online pg? I added it to my cart, checked my app and it isn't there but noticed it's online and says I need to sign in.

• 
  Ilia Lopata (@IliaWhy) reported 37 minutes ago

  @gurgavin The gut on TikTok who has a lot of Amazon FBA business said same ****…. From 7+ Amex unlimited charge cards they cut it down to 100-200 k each. But Amex is trash…the inly benefit over chase and other they had is stupid high spending limits on charge cards…cut that and u ******…some dumb decision for pretty much the only huge differentiator

• 
  Ravi Kumar 🇮🇳 (@Mr_Ravi_) reported 38 minutes ago

  @AmazonHelp What email are you referring to? There is no such email in my registered email account. I have checked my inbox and there is no communication from the “relevant team” regarding this case. This is exactly the problem: no obligation. @amazonIN @AmazonHelp

• 
  @levelsio (@levelsio) reported 41 minutes ago

  @SMB_Attorney @internetofshit @home_assistant I control it mostly with my Amazon Alexa So it's Alexa -> Home Assistant -> Every single device by every single brand is usable The best part is you can just connect Claude Code (or other AI) to it and let it make things work for you I had these 2 annoying window shutters and they were a different system than the shutters of the rest of the house cause we put them in after buying it, they worked with this remote so every day I had to put ALL blinds down, then get each remote for these 2 and put them down too So I asked AI and it told me to buy a Broadlink RF radio thingy, so I bought it, connected it to Home Assistant, told Claude to set it up, it told me to click the remote buttons a few times, then learnt the radio signal And then connected it all to the same ALL BLINDS DOWN button and life is easy :D

• 
  Colin Dougherty (@colindougherty) reported 43 minutes ago

  "Brands are losing 3-10% of their top-line revenue to counterfeiters, dupes, and unauthorized resellers." @oliverbrocato, Founder of Bustem, says "Even David Protein has 12 one-to-one clones of their website." "When you start making money online, people bite at your heels to take a piece." "It's worse in ecommerce because there are basically zero barriers to entry. Anyone can screenshot your product image and rip you off." It shows up in a dozen ways: - Counterfeit one-to-one dupes from Temu, Alibaba, etc. - Unauthorized resellers on Amazon, eBay, Walmart. Sometimes selling right on your own ASIN, so the customer thinks they're buying from you. - Full clones of your website. - Keyword ad hijacking. Bad actors run ads on the real brand's name and rank #1-5, siphoning off traffic that should've been yours. - Ripped Meta ads run against you. Since Meta is an auction, that drives your own CPMs up. The Bustem fix is a blend of software, scrapers, AI agents, and automation. Backed by a team of human analysts who hunt down the bad actors and get them removed. All without hiring a lawyer and spending six figures and three years in court. @ecommcowboy is live M-F at 12P CT.

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  Orochi Genshin (@OG_Cheetah_PSPK) reported 43 minutes ago

  @Brucewayne329 @amazon I'm facing same problem with flipkart for returning the item water purifier but seller is not accepting return. Cancellation is being done by delivery hub in the name of quality check fail at door step. Pathetic. Product worth 15k. Don't know what to do

• 
  Nindittido (@nindittido) reported 43 minutes ago

  @HeidiSnow381 @US5thFleet They can't get Amazon if the ships carrying it have to come from Diego Garcia. Too much other stuff has higher priority. The log train for carriers is dependent on close by bases, without which the log train is broken. Why? Lack of logistics ships.

• 
  nikolas1145 (@nikolas1145) reported 45 minutes ago

  @WallaceMack_ Learning the skills yourself and making the item yourself are infinitely more worth it in the long run than buying cheap Chinese trash. That thing you’re building yourself? You’ll know the ins and outs of how it works, you’ll know exactly what size and quality screws are going into what size and quality wood, you’ll be able to fix it easily. And make a brand new one if a friend wants you to. Handmade goods are almost always infinitely higher quality than the cheap Chinese plastic slop you get off Amazon. And if you’re not skilled enough? That can be fixed easily by more research and more practice. Spend a couple weeks going back and forth between the library grabbing books to teach you, and in the garage working away, and you’ll be FAR better off.

• 
  gamesnow9 (@games_now9) reported 46 minutes ago

  @CountStaculaAI @AmazonHelp @amazon Did they solve you issue??

• 
  XRP Bag Hodler (@XRPBagHodler) reported 47 minutes ago

  Yeah, I'm seriously having a hard time understanding the average person. Like, it literally takes three times less money to get the same bag as a year ago and, like, people stay up all night for Black Friday sales and whatever. But, like, the only thing that matters is how much did you pay for your bag like January 2020 and December 2030. Like, it's like these people have karma in their DNA, they owe their bloodline. Like, how much are people going to end up paying? Like, the only price action that matters is what the price ends up being end of decade. And, like, people have to work harder for same bags. Like, is that hard to understand? Like, easy life is smart life and people just can't get it together and make their future bright. Like, it's so easy to be doing the right thing. Like, just learn to say no to the trash—daily trash. Like, money is everywhere and people want to spend on things that literally go to zero. Like, buying a new phone when they don't even use their phone to make million dollars. Like, people want to get a mortgage but never even made a million. Like, loans are for people who already have the money but don't want to trade it all in for the asset. Like, people brainwashed so heavy these days to pay, like, two percent down payment and think they are doing the right thing. The only thing they are doing is paying, like, triple the price of a house just to make other people think they are making it in life. Like, they are Jeff Bezos and created Amazon. Like, only he deserves the theater in his basement—like, everyone else has not worked hard enough. Like, December 2030—like, time will not have mercy if you don't got a bag now. Like, what is really going on? This is a war in your head. [1] ------------------------------ If you're interested, we can look into the math behind how low down payments and compound interest inflation destroy wealth, or build a financial projection calculator leading up to December 2030. Let me know where you want to focus!

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  ***. (@jonqin_) reported 56 minutes ago

  I wish Amazon would stop trying to shove Dungeon Crawler Carl or any ******* Freida McFadden book down my throat. **** off.

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  Anonymous (@cspcctrader) reported 1 hour ago

  @imYadav31 Yes Amazon fresh voucher is also not working😬