Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/16/2026 15:45

January 16: Problems at Amazon

Amazon is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLas Vegas Errors
United StatesIndianapolis Errors
United StatesNiagara Falls Sign in
United KingdomWorcester Website Down
United StatesVista Website Down
United StatesSt. Petersburg Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • endofsuburbia Barry end-of-suburbia Silverthorn (@endofsuburbia) reported

    @e_galv 1/ Until last month, I was an Amazon seller for 20 months. Their website was a disaster. Incorrect descriptions, titles & photos. And there was no one on the other end who would fix it. Even the manufacturer of the products I sold said they gave up on trying to get things fixed.

  • unicornroxie roxie 🥀🌱 (@unicornroxie) reported

    got my a game of retribution replacement from amazon and same problem...small font. imma just return and get it elsewhere...sadge was really excited to read hades pov

  • FaragSadeck Foram Kren (@FaragSadeck) reported

    @ChadANashville @AmazonHelp Contact @Cenhaticol now to fix your account immediately

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.58 ms (0.05 ms jitter) Download: 2814.04 Mbps (data used: 3.3 GB ) Upload: 2851.43 Mbps (data used: 2.8 GB ) Packet Loss: 0.0% Date: 2022-06-03 08:00:41 (JST)

  • ArjAndInCharj QuietlyDisruptive (@ArjAndInCharj) reported

    @Voultar Heh, I myself almost grabbed a Kaico for my GC before going for a Retro-bit Prism. Owing to their lack of quality control I learned to avoid EON Gaming in favor of @retrotink2's product line. Thank heavens for Amazon's return policy. Trial-and-error remains inevitable. le sigh

  • grannylater grannylater (@grannylater) reported

    @AlisonR61423986 @B52Malmet You forgot the Amazon fufillment center..I know it's a problem with Twitter allowing so few characters.

  • lexachildress lexa (@lexachildress) reported

    @clairesamuelsva No problem! She recommended the Vocal Mist nebulizer (u can get some on amazon for quite a bit cheaper- she gets her refills on Amazon tho). We were talking about allergies + dryness from medicine + she mentioned the nebulizer in combination w/ allergy medicine is a game changer

  • MissBanerjeee Ddebarupa Baanerjee 🌺 (@MissBanerjeee) reported from Bagdogra, West Bengal

    @AmazonHelp @amazonIN @amazonpay No refund has been initiated even after so many calls. Really highly disappointed with the customer care service. Please fix this issue asap

  • guynext75493108 guynextdoor (@guynext75493108) reported

    @comiXology @screenrant Does Comixology even care about its costumers? You trashed the original App and merged with Kindle but the new App doesn't work and the amazon store is a mess, when are you going to fix your??

  • TFoxRNG Future MILF (@TFoxRNG) reported

    @JaguarEnjoyer @frankieA_99 That's more Amazon being a terrible company than anything

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.53 ms (0.15 ms jitter) Download: 2671.03 Mbps (data used: 4.9 GB ) Upload: 3081.65 Mbps (data used: 3.6 GB ) Packet Loss: 6.7% Date: 2022-06-03 07:31:00 (JST)

  • lfinns linda finn (@lfinns) reported

    @CJFerguson1111 I don’t believe Amazon is forcing employees to read any books not sure I get the employees issue

  • InJEVONweTrust It’s me Nashie. (@InJEVONweTrust) reported

    @itsahyphen @LdyDisney It’s a terrible policy, but don’t blame the customers. Blame Amazon. Educate those who aren’t in the know, but again, this falls at the feet of Amazon.

  • Foster17691220 Foster (@Foster17691220) reported

    @LdyDisney @Maybelline_CDN I had that problem too. I had an old computer repair service. I will get old computers, fix them up and sell them on Amazon. However, they were complaining that the equipment I put together and tested were not working when I knew for sure they were. I had to pay for the return.

  • thuprithe WindOS (@thuprithe) reported

    @jrodsep @Tracker_RY Amazon is bigger than the PS5 and xsx. This was not a bug in their code, it was a UX problem. Fires get put out before enhancements and there are limited hours in the day. Don't say they are a billion dollar company, throwing more bodies doesnt always work, read the mythical man.

  • shinypb Mark! (@shinypb) reported

    Consistently stunned by how much better the Google Cloud documentation is when compared to the mountains of error-filled, outdated, and typo-laden equivalents offered by Amazon.

  • nathanowen42 Nathan Owen (@nathanowen42) reported

    @madebygoogle I currently have around 20 Amazon echos but would switch to your (better) system in a heartbeat if you solve one problem. I need a simpler wake word (ideally "computer" or something equally neutral). Not going to say "hey Google" every time I turn on the lights...

  • life_of_amon_v2 Amon (@life_of_amon_v2) reported

    @Simsim_EU You might need to get a wireless charger then, they go for about $20 on Amazon and where a real life saver for me when I had the same issue after visiting the Oregon sand dunes

  • Agito_Atsuki Powell (@Agito_Atsuki) reported

    @LdyDisney This is a problem and it's part of the reason why I don't want to release the book I'm writing on Amazon. Personally I feel as if there needs to be a read limit. If you buy a book and read more than half of it. You should not be able to return it.

  • rx3584 Robert (@rx3584) reported

    @drogon_dracarys of course they are, Amazon is too big and needs to be chopped down

  • LordMagnuss Lord Magnus (@LordMagnuss) reported

    @seasaltalchemst @trojan_troy3 @jakeypooh79 Yes, indeed that opinion. I do believe that black people and other marginalized groups can be in Middle-Earth, my problem with the Amazon show is that it doesn't make sense in the lore to have black elfs and hobbits. Because ethnicity is a thing in middle Earth.

  • KellyRay13 Kelly Ray (@KellyRay13) reported

    @MauvisSongBird @e_galv I’ve bought several things from vendors this way with no issues. Amazon can’t control who the businesses choose to sell to outside of the Amazon platform.

  • BhaktProffeser प्रोफेसर (@BhaktProffeser) reported

    @Bajaj_Finance dear bajaj finance I have issue to your bajaj emi card for Amazon online shopping your card not eligible to shopping Amazon why ??? Solve my issue immediately

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.50 ms (0.22 ms jitter) Download: 2597.94 Mbps (data used: 2.3 GB ) Upload: 2987.50 Mbps (data used: 3.9 GB ) Packet Loss: 5.0% Date: 2022-06-03 07:00:54 (JST)

  • InGeekWeTrust Brian Heinz. Reactions, reviews & riffs. (@InGeekWeTrust) reported

    @OgawaBurukku Not so much a fan of THE BOYS. The best thing Amazon did was tone down the "outrageousness" by 90% for their adaptation. Never a huge fan of Ennis.

  • Brandon60272974 Brandon (@Brandon60272974) reported

    Hey @amznsellerhelp I could really use your help in determining why every time I report an ASIN for category abuse we get the same auto answer stating there is no issue when it is CLEAR there is. ID 10122917601,10152969211,10153050171 + more. @AmazonHelp

  • sunflowerkt_ Kei²(Auntie Marijewuana)🏴‍☠️ Ⓥ (@sunflowerkt_) reported

    @_SkyysThaLimit Oh no ive turned down so much merch for that reason. I had someone pretend that they delivered my Amazon package that they bought off my wish list and after that I’ve been terrified

  • JerrBearr JerBear (@JerrBearr) reported

    @Trader_Joe_LPP $SNAP is up more than Amazon or Google. MSFT went positive despite incredibly bearish news. This is just building liquidity to leg down again.

  • kinman1313 Kevin Inman (@kinman1313) reported

    @AmazonHelp You want me to chat with customer service? I do that every time and again I’m left with no change in outcome, a $5 credit and we continue this comedy of errors.

  • Mia_Cluer Maria 🧚🏻‍♀️ (@Mia_Cluer) reported

    @AmazonHelp I bought an item back in late January which has broken today and therefore isn’t fit for purpose how do I arrange a return/refund as I’m really not happy that a handbag I bought less than 6months ago is broken 😞