Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (42%)
• Website Down (33%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Elizabeth	Website Down	2 hours ago
Toronto	Website Down	6 hours ago
Easton	Errors	8 hours ago
Birmingham	Sign in	10 hours ago
Paris	Website Down	16 hours ago
Kansas City	Website Down	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob The Scot (@RobTheScot1) reported 4 minutes ago

  @BaronDestructo Terrible, awful news .This totally sucks bigtime. So many folk must be devastated WTF #Amazon gimps

• 
  Dwg Algo Trading (@traderkajal) reported 4 minutes ago

  @AmazonHelp @AmazonHelp I received a mobile phone that is not turning on. I contacted the service center, but the issue is still unresolved. Kindly help me with a return/refund as soon as possible.

• 
  D & L 🇺🇸💪🏻🚔 (@honor_dennis) reported 6 minutes ago

  @Kathy_Arizona FYI, I have a 2017 KIA and I too had an issue. The car sporadically would not start and other times start perfectly normal. I know that I replaced the battery six months earlier so I didn’t believe the battery was going bad so I thought it was the starter. I saw a video on YouTube that says that the relay could be going bad so it did a quick test by removing a relay for my rear window defogger and I replaced the starter relay and I hadn’t had a problem since. So I went from possibly needing a $300 starter to an eight dollar starter relay on Amazon.

• 
  mars (@mars_labs) reported 7 minutes ago

  I noticed that $AMZN is down nearly 10% this week while the headlines are all about mega cap AI spending sprees. That headline about Meta, Microsoft, Amazon and Alphabet preparing to "spend a shocking amount of money to dominate the AI era" caught my eye (per Yahoo Finance). What's interesting is the divergence here. AMZN is trading at a 30.6 P/E while MSFT sits at 25.4 and GOOG at 27.3 (per Yahoo Finance). Yet Amazon's revenue growth at 17% is lagging both peers who are posting 18.3% and 21.8% respectively. Meanwhile MRVL, which makes custom chips for AWS, just popped 50% this week after Nvidia's CEO called them "the next trillion-dollar company." But here's what I'm watching: Amazon's earnings growth hit 75% last quarter with a massive beat (per Yahoo Finance), yet the stock can't hold $250. The options flow is telling too with call IV at 83% vs put IV at 64%. Either the market is pricing in some serious volatility or there's something I'm missing about their AI capex efficiency compared to peers 🤔

• 
  Dr.Tanner (@drtanner4kids) reported 8 minutes ago

  Unprofitable IPO s seldom works Amazon was unprofitable by choice which later caught but twitter now valued $19B had to be taken private $40B , inspite of its usage is money loosing concern , revenue model was always up for debate 20 years later . We gonna see similar outcomes with some of the mega deals , incorporating them in the index without price discovery could break the camels back , we are in the age of gambling retail love to gamble whether it’s draft kings or the stock market . Unfortunately this may not end well , you can call me a pessimist or old fashioned, Oracle of Omaha said stock investing is like buying a home , for long time but if already have a leaky roof , weak foundation to begin with which will never pass inspection, you do have problem . It might too late to find out bypassing inspection was bad idea .

• 
  thomas Baddeley (@thomasBaddele16) reported 10 minutes ago

  @realMaalouf @marklevinshow MAGAnians may have to order 1M virgins to be delivered, by Amazon, to Allah to distribute as he sees fit. It’s going to get very busy up/down there.

• 
  GL9K (@lukedj96) reported 15 minutes ago

  @RustyRoninTV @AI_EmeraldApple It would have been better if Amazon let this version exist! The problem is not bringing back classic shows. The problem is that big rightsholders want to release stuff 'for a modern audience' that has 'broad appeal'. It got cancelled because it was not that so odds are it would have been good. Also we did not dodge a horrible Stargate show release because Amazon still holds the rights so they very well could still make a garbage version. Nothing good has come of this.

• 
  Benjamin (@bthom93) reported 15 minutes ago

  Everyone should cancel their @amazon subscriptions. I look forward to the day that Amazon is no more. Such a terrible ******* company and I wish them the worst. **** you @AmazonMGMStudio. I truly hate you.

• 
  Maximus (@MaxOsbon) reported 18 minutes ago

  ??? AWS isn't spending outrageous amounts of capex on NVDA GPUs to power amazon dot com customer purchases. Snap back to reality. AMZN/GOOG/MSFT resells NVDA GPUs to 10s of millions of cloud customers. The threat isn't customer concentration it's competition from non-NVDA prodivers which is not really an issue atm given NVDA chip combined performance stats on both power and speed.

• 
  DirtCat Retro Plays (@DirtCatRetro) reported 18 minutes ago

  @MichaelShanks When something works in the originals there's literally no need to change/fix it. I'm happy that the writer held their ground in refusing to change anything from the format. Amazon wants to make slop and lose millions while ruining another IP. Let's hope Farscape stays safe.

• 
  jon (@jnewfl) reported 18 minutes ago

  @Johnny_Detroit @awkwardgoogle If you earned commission, then you absolutely could; the problem is not Best Buy but so much competition out there like Amazon that doesn’t require commission.

• 
  Nitehawk (@nite97m) reported 19 minutes ago

  @AmazonHelp This whole thing would not *really* be anything more than a minor annoyance were it not for the incredibly stupid 'wait two days' policy that the chatbot is stuck on. Package was delivered to neighbor, but it's not on them or me to fix it.

• 
  FayMay Germany (@MimiHeartsLove) reported 20 minutes ago

  @KatoKLynn @FAYMAYent We also don't use line here. I chatted with the FayMay Entertainment line account and told them about the issues and they want to take care of it. It would be easier if they just sell it on Ebay or Amazon for international Fans. I don't know why Thailand don't use those options

• 
  Gaurav Thakur (@GauravAmazonAds) reported 23 minutes ago

  @amznsellerhelp Looking for assistance with my UK Seller account. My account remains deactivated with a generic "Verification Failed" message, but Seller Central shows all of my business and identity information on file, including company registration details, passport information, business address, residential address, and proof of address. No specific error is shown, no missing documents are identified, and there are no pending document requests visible in my account. Support repeatedly advises me to update or resubmit information, but there is no option available to edit, update, or upload any new documents. The system only redirects me back to the same Verification Failed page. I am happy to provide any additional information required, but I need Amazon to clarify what exactly is preventing verification and reactivation. At the moment, I am unable to take any corrective action because no issue has been identified. Can someone please review this and advise on the next steps?

• 
  Donald Ward (@WardoftheStates) reported 27 minutes ago

  Stargate remains a very masculine SciFi franchise. Especially after the first couple of seasons you didn't see much pussyfooting around with the SG-1 or Atlantis team. When in trouble, shoot the bad guys with a gun. If that doesn't work, shoot the bad guys with a bigger gun. Or blow them up with C4. Or use alien technology to do them in. The lessons they learned to save the day in one episode are then remembered and used to save the day in the next. A novel concept! Small wonder why the suits at Amazon cancelled Martin Gero and the gang.

• 
  Dark Road Games (@dark_road_games) reported 27 minutes ago

  @Jennife11148116 @Normanjam67 Blaming it on "capitalists" is a little overly simplistic. Blockbuster were capitalists too. The mom and pop store that existed before Walmart were capitalists. The book store replaced by Amazon was capitalist. I want to sell you my video game. I am a capitalist. You're on the right track, but you need to keep going down the mental highway and not take the first exist with the big "Capitalism is the bad guy" sign. The people behind this are a (relatively) small group of elites that are far more concerned with power than profit.

• 
  /tekˈniSH(ə)n/ (@sc0rptech) reported 28 minutes ago

  @AI_EmeraldApple **** you @amazon and your terrible idiot executives. I hope you continue to lose billions

• 
  J. Saint (@theexiste) reported 29 minutes ago

  @stakReal @AKTraderFarce @JPATrades So they are beating Amazon will go up or down?

• 
  Jonah 📦 (@jonahhodges_) reported 31 minutes ago

  Our first real brand partnership: $50K/month on Amazon when we started in 2022. The brand thought $100K/month was the ceiling. Their listings were decent. They had unauthorized resellers eroding the buy box. No Amazon agency had been able to crack it for them. What we did in the first 12 months: — Cleaned the buy box (Transparency Program + reseller pricing pressure) — Rebuilt the top 5 listings (new A+ content, video, search-term harvest) — Migrated their PPC structure: from broad-match chaos to single-keyword campaigns with clean attribution — Added Subscribe & Save on the hero SKU — Started monthly AMC audience targeting (cart abandoners, frequent buyers) Today they do $250K/month. 5x in 36 months. Not a hack. Not a viral product. Just operational discipline on a brand that already had demand. The demand was there in 2022 — it just wasn't being captured. The lesson: most brands plateau because of execution, not demand. Fix the execution and the ceiling moves.

• 
  Andria Pinto (@andriapinto_) reported 31 minutes ago

  I've been trying to resolve an issue for two days but keep getting routed to the same representative who cannot understand me and speaks broken English. Can someone please DM me to help? @AmazonHelp

• 
  fiery storm fox (@FlamingFurry) reported 33 minutes ago

  @PrimeVideo First off, the Amazon music app on Xbox LIVE is absolute garbage and dashboards you every single time you try to start a damn song, you guys need to update the app and fix it ! #FIXITAMAZON ! My next comment is important, it'll be in the reply to this. You best read it.

• 
  Tapa Lee (@TapaLee2468) reported 34 minutes ago

  @unusual_whales The "three customers" are almost certainly Microsoft, Amazon, and Google. When the biggest balance sheets on earth owe you money for chips they desperately need to win the AI race, counterparty risk isn't the problem people think it is.

• 
  Vivek Chaudhary (@SamuraiTronVC) reported 43 minutes ago

  Hey @amazon @amazonIN @AmazonHelp I need help regarding a major issue and also report multiple instances of delivery people borderline scamming customers including me, please DM so I can provide details/context.

• 
  Cosmic Optimus (@CosmicOptimus) reported 46 minutes ago

  @DiscussingFilm He-Man is a complete DEI Disaster where they have used the IP to push this agenda Its Flash Gordon meets Labyrinth but not in a good way Positives: Characters designs and world building were decent -Acting is terrible -Adams lack of masculinity -Inclusivity training where he is told that "Everyone Has The Power" -He/Him Pronouns -Talking about "your truth" - It's a forced comedic mess with shocking dialogue -Male roommate who is always crying -Roboto is a maid & is just off -Adam trys to use his HR skills to talk down Trapjaw -All characters names have been made up by Adam as a Kid which is mocked -Skeletor looks great but Letos voice and ramblings can be difficult to understand but appearance looks great -Evil Lynn & Teela are both abysmal depictions with poor performances -Man at Arms is a drunk loser who is spoken down to by Teela -Awkward dialogue & innuendos -Lots of Men crying & discussing their feelings -Man at Arms tells Teela she is the Man he always wished he'd be then Adam comes in for a 3 way cuddle -Endless dialogue -He-Man doesn't want to use the power so holds back -Adam is Mocked for using the name He-Man to refer to himself as it describes a Masculine man Battle Cat is only seen in the end credits and Orco closes the movie Travis Knight should be embarrassed. I used to think he could have done more with Transformers but in this I can see he is just another one to bow to DEI To have waited nearly 40yrs to have another He-Man movie & this is what they came up with is such a discredit to the IP. Amazon, the writers etc cannot be trusted again with beloved IP as they turned this into an absolute joke We need to see these shocking Writers & Activists removed from TV/Film as it is so bad. How anyone could have thought this movie was good enough is laughable & only confirms it was to push a message using beloved IP Bring back proper writers & Movies please What will they ruin next?

• 
  Cosmic Optimus (@CosmicOptimus) reported 50 minutes ago

  @GeeksGamersCom He-Man is a complete DEI Disaster where they have used the IP to push this agenda Its Flash Gordon meets Labyrinth but not in a good way Positives: Characters designs and world building were decent -Acting is terrible -Adams lack of masculinity -Inclusivity training where he is told that "Everyone Has The Power" -He/Him Pronouns -Talking about "your truth" - It's a forced comedic mess with shocking dialogue -Male roommate who is always crying -Roboto is a maid & is just off -Adam trys to use his HR skills to talk down Trapjaw -All characters names have been made up by Adam as a Kid which is mocked -Skeletor looks great but Letos voice and ramblings can be difficult to understand but appearance looks great -Evil Lynn & Teela are both abysmal depictions with poor performances -Man at Arms is a drunk loser who is spoken down to by Teela -Awkward dialogue & innuendos -Lots of Men crying & discussing their feelings -Man at Arms tells Teela she is the Man he always wished he'd be then Adam comes in for a 3 way cuddle -Endless dialogue -He-Man doesn't want to use the power so holds back -Adam is Mocked for using the name He-Man to refer to himself as it describes a Masculine man Battle Cat is only seen in the end credits and Orco closes the movie Travis Knight should be embarrassed. I used to think he could have done more with Transformers but in this I can see he is just another one to bow to DEI To have waited nearly 40yrs to have another He-Man movie & this is what they came up with is such a discredit to the IP. Amazon, the writers etc cannot be trusted again with beloved IP as they turned this into an absolute joke We need to see these shocking Writers & Activists removed from TV/Film as it is so bad. How anyone could have thought this movie was good enough is laughable & only confirms it was to push a message using beloved IP Bring back proper writers & Movies please What will they ruin next?

• 
  Tomasz Wojewoda (@twojewoda) reported 51 minutes ago

  @twistartups Yes. Also think of the positive impact on warehouse workers. Robots work the night shifts, human workers day shift. Amazon gets to pay humans for 8 hours and robots for 16. Lower average hourly rate allows robots to subsidize humans. Humans make 50% more. Robots do all the super heavy, dangerous, **** jobs. Humans cleanup edge cases, manage robots. Everything runs 24x7 while humans work four 8 hours shifts per week. Savings get passed down to consumers due to competition. LFG!

• 
  Today’s Tom Sawyer (@TommyFaceOnFire) reported 51 minutes ago

  I haven’t told this story here before because I didn’t want to deal with some of the reactions it might get but it’s relevant to the subject from a training perspective so here goes. If you don’t like it you have my standing permission to eat a bag of **** tips. Last fall I was seated under my carport finishing a cigar and watching some YouTube videos. Seeing some motion at the end of my driveway I looked up and found a dog staring at me. Something in its posture immediately set off alarm bells. It was just standing dead still, focused on me, not even the slightest tail wag. I started talking to it in a higher pitched voice, trying to sound friendly but it didn’t react. As I was processing this a second dog came into view and I immediately realized that both belonged to my neighbor behind me and that this was a bad thing. Both dogs were very aggressive, especially the second one. Any time I mowed my back yard that particular dog would try to attack me through the fence. The neighbor had also told me that one of them had attempted to bite a previous occupant of my house. I stood up and tried to keep myself small, intending to get into my house. For some reason in doing so I picked up a small Amazon package that had been delivered half an hour earlier. I began moving toward my front door and the second dog immediately took an aggressive posture. Teeth bared, head down, hackles up, all the pre-attack cues. I tried to keep my car between me and the dog hoping it’d buy me some time but she immediately followed me around and I ended up pinned against my storm door. I was carrying my Ruger RXM at the time and decided things were serious enough to pull it. I did so and began shouting at the dogs. The more aggressive one lunged once from about 10 feet away when I turned slightly in an attempt to get my storm door open but stopped short. I was out of options at that point and made my mind up that a second lunge would be the last. The dog immediately made toward me again and I fired twice. Both dogs ran off, the one I fired at howling. I did call the police and the two deputies that came out took pictures, picked up the shell casings, and went to talk to the neighbor. I never heard anything else about it and he made a point of avoiding me. Here’s the training part: I still had that Amazon package in my hand when I fired. It was in a plastic bag and I specifically remember shifting it in my hand so that I could get a two-handed grip on the gun when I drew. Why ******** would I make the conscious effort to do that instead of just dropping it? Why ******** did I pick it up in the first place? If it had been anything bigger it might have affected my aim or even my ability to clear my cover garment. Since then I’ve added the scenario to my dry fire routine and practice dropping a held object before/while drawing. Lessons: A) Have some situational awareness. B) Train until your muscle memory has muscle memory. And for those that have a problem with me shooting a dog? If it had just been one I’d have been much more apt to try to scare or fight it off. I’ve done it before. But two dogs? That’s a pack. There was zero chance that I wouldn’t have been mauled if I hadn’t used my gun. I’ve gone over it hundreds of times in my head but, as terrible as I still feel about it, I can’t find any way around it. Still have an issue? Your bag of **** tips is served.

• 
  Jon Bardcore (@JonBardcore) reported 51 minutes ago

  Sci-fi fan here. Star Trek, Star Wars, Battlestar Galactica, Quantum Leap, hell I still want a new Sliders. I was SO EXCITED that a new Stargate series was coming. A terrible decision by Amazon. They should sell the rights because they've lost the fandom & won't get it back.

• 
  lalit sukhija (@lalit1010) reported 56 minutes ago

  @AmazonHelp When I opened that link only chat option working call me option not working plz fix this

• 
  Andros (@0xAndros) reported 57 minutes ago

  These are the only 8 moats remaining for companies, according to @gokulr: 1. Data Moat Proprietary data nobody else has access to. Spotify has a decade of listening behavior across hundreds of millions of users. You can't recreate Discover Weekly without it. 2. Workflow Moat How deeply embedded you are in a company's operations. Weak by itself : but depth matters. NetSuite (runs your entire business) = 1. Zendesk (lightweight ticketing) = 0.5. 3. Regulatory Moat Licenses, capital requirements, multi-year procurement contracts. Coinbase has money transmission licenses state by state + FinCEN registration. Makes it nearly impossible for enterprises to custody crypto elsewhere. 4. Distribution Moat Proprietary, exclusive distribution channels. Intuit trained a network of CPAs to only use QuickBooks. Your accountant won't use the competitor: that's a distribution moat. 5. Ecosystem Moat Third parties built on top of you. You can vibe-code an e-commerce platform : but can you recreate the 100K+ developers who built Shopify apps? Every merchant uses 5-6 third-party apps. That ecosystem IS the moat. 6. Network Moat Classic marketplace density. AI can replicate DoorDash's software : it can't replicate courier density, restaurant liquidity, or reputation history. 7. Physical Infrastructure Moat Atoms > bits. Wherever you have physical infrastructure, displacement is structurally harder. Humanoid robots might close this gap, but not yet. 8. Scale Moat When your scale makes costs so low they're unreplicable. Amazon, TSMC. Important caveat: pure software companies can no longer claim scale moat: AI makes software production equally cheap for everyone. This moat belongs to hyperscalers and physical-world companies now. The scoring framework: - 4+ moats → pretty damn secure - 2-3 → weak position, needs work - 1 or less → real trouble - 0 → you're screwed Real example: < Atlassian scores ~3 (data + workflow + ecosystem). < Monday scores ~1 (workflow only). Both down 75% : but Atlassian is likely oversold while Monday may be correctly priced. Interestingly enough, Gokul explicitly excludes brand as a moat. Switching costs are approaching zero, data portability is getting easy, and pixel-perfect clones are trivial. Brand matters for consumers. For B2B? Increasingly irrelevant. How are you ranking on this score?