Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (31%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Ligueil	Website Down	3 hours ago
Rennes	Website Down	4 hours ago
Valparaiso	Website Down	6 hours ago
Milan	Errors	7 hours ago
Weaverville	Errors	15 hours ago
Charlotte	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JatinSharma (@jatinsharma_29) reported 6 minutes ago

  @AmazonHelp @amazonIN @amazon i have done 100 calls to amazon, 50 mails and 20 tweets. Its been 2 months amazon is not able to solve my problem. Totally unprofessional behaviour. Amazon is avoiding my problem and i am cancelling my prime. Pls dont but from amazon. I regret buying

• 
  Abhisek Sinha (@abhisek_4u) reported 6 minutes ago

  @AmazonHelp Likhita madam please understand the problem & situation & come out from streo type response!! see ur link condition. What is the problem to interact directly with the supplier to get it solved?

• 
  randomgrl (@randomgrl) reported 7 minutes ago

  @JeffFlinn_ @EODHappyCaptain @LEGO_Group Terrible... please set up an Amazon wish list and let us send some Legos to your little guy 🙏🏼🙌🏼

• 
  Amazon Help (@AmazonHelp) reported 8 minutes ago

  @uditkha43041546 Please note, we cannot arrange a callback for you via social platform. Kindly note, if you are unable to contact our team from the application, please copy the link and try from a different web browser through laptop/desktop/mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, then please keep us posted. -Mariam

• 
  David Villegas (@labsdvx) reported 11 minutes ago

  @lennysan @bot Best use case is a chief of staff for a developer with a 5 year old going back to school. I don’t need a bot that shops on Amazon. I need one that stops me from being the middleman between GitHub and kindergarten. In the morning it checks GitHub and my email, tells me which PRs actually need me, if CI is broken, and drafts replies in my voice. Nothing goes out unless I say so. If a meeting is going to make me late for pickup, I want to know before I find out the hard way. At night it reads the kindergarten emails. Forms, supplies, allergy notes, who picks him up. One simple list. It puts the dates on the family calendar and invites my partner. It never writes to the teacher, never signs, never pays. After he is asleep I get twenty minutes. Either it quizzes me on the PR I didn’t finish, or it helps me explain whatever he asked at dinner in words a 5 year old actually gets. Grok puts it in front of me. I decide. That is the hour I want back.

• 
  Md Shamiullah 🇮🇳 (@falingwez) reported 14 minutes ago

  @AmazonHelp Update: After raising the issue publicly, Amazon reviewed my non-delivery complaint and arranged a free replacement, which is now scheduled for delivery. I appreciate @AmazonHelp for stepping in and resolving the issue. I will update once the replacement is received

• 
  ETF Growth HQ (@ETFGrowthHQ) reported 15 minutes ago

  You cannot buy shares of OpenAI or Anthropic. 5 ETFs that launched this month go at that problem from a different direction 👇 Harbor Capital listed 5 actively managed funds on August 12, each one built around a single AI lab. 4 of those 5 labs are private, so none of the funds hold the lab itself. Each fund maps which public companies are economically tied to its lab: capital partners, infrastructure and supply chain, distribution, product integration and customer relationships. Harbor calls it an Economic Linkage Framework, and it sorts AI exposure by lab where most thematic funds sort it by sector. $OAIW: Invests in public companies connected to the OpenAI ecosystem. Actively managed at a 0.59% expense ratio, same as the other 4 $ANTW: Invests in public companies connected to Anthropic. Alphabet $GOOGL and Amazon $AMZN both sit near the top, since both are investors and compute providers $DEPW: Invests in public companies connected to Google DeepMind. Alphabet $GOOGL anchors it, and the rest runs through chips, networking and power $MTAW: Invests in public companies connected to Meta AI. Meta $META is the only lab in the suite that already trades publicly $XAIW: Invests in public companies connected to the SpaceX and xAI ecosystem, with SpaceX $SPCX itself as the largest position @HarborCapital

• 
  POOF (@POOF6651) reported 16 minutes ago

  @ChrisPappasNH "FOR A BETTER FUTURE" what a joke! U, yes U have been part of THE PROBLEM SINCE 2002! UR allegiance is to *PARTY *LOBBYISTS (AMAZON) *MAJOR CORPORATIONS/ORGANIZATIONS, PPH *PERSONAL AGENDAS

• 
  Remruata_Rozam (@Remruata01) reported 16 minutes ago

  @AmazonHelp @amazonIN @amazonIN Asking me to wait for nearly two months is not a reasonable solution. Since I no longer wish to wait, please allow me to cancel the order and issue a full refund. I need to purchase the item from another seller instead.

• 
  Bre S (@fearmeitsbre) reported 17 minutes ago

  @EODHappyCaptain @LEGO_Group @amazon y'all going to fix this?

• 
  Rakesh kumar (@ayushkr80) reported 19 minutes ago

  @amazonIN is any problem in Amazon India ? Bz all product delivery date shows 28.10.2026

• 
  ELEGANT ERICA J (@ElegantEricaJ) reported 21 minutes ago

  @APFromNY Oh yeah, you were like two years old when I was watching in living color oh there was nothing like it in the world. Nothing at all me and my mom would have tears rolling down our face. It was a good time. I hope someday I’ll be able to find reruns of it or Amazon prime will give it to me or something.

• 
  Dr. Priyank S. (@klutztadapow) reported 24 minutes ago

  1/ Looking at NewJaisa Technologies, and the FY26 numbers initially look ugly. Revenue fell from ~₹65 Cr to ~₹40 Cr. But the interesting question isn’t “why did revenue fall?” It’s “what actually caused the fall, and has that problem already peaked?” 2/ The answer is unusually straightforward. In Feb 2025, Amazon stopped selling refurbished electronics. That mattered enormously because ~65% of NewJaisa’s revenue was coming through Amazon. A single distribution channel effectively disappeared overnight. This wasn’t a gradual deterioration in demand. It was a channel shock.

• 
  bordernick (@bordernick1) reported 27 minutes ago

  @Jeffrey62093861 So knock down all the factories and build houses and convert shops into residential too. Only jobs left in dystopian windowless Amazon warehouses and riding delivery mopeds?

• 
  🌊🇺🇦🇺🇦🇺🇦 Slava Ukraini 🌊 (@MarcVegan) reported 32 minutes ago

  Grok Are exceeding climate tipping points a concern? Yes, some concern is warranted. “We’ve already crossed the point of no return and the planet is doomed” is not what the evidence shows. Tipping points are not one global switch. They are large subsystems—coral reefs, ice sheets, parts of the Amazon, the Atlantic overturning circulation (AMOC), permafrost—that can shift into a different state once a threshold is passed. The shift is often slow, the exact threshold is uncertain, and crossing one does not automatically trigger a runaway “hothouse Earth.” What recent assessments actually say Current long-term warming is roughly 1.3–1.4°C above pre-industrial. Individual years have already exceeded 1.5°C; a sustained 1.5°C is likely in the late 2020s or 2030s if emissions stay high. Likely already in motion • Warm-water coral reefs. Several 2025 assessments treat the central thermal threshold (~1.2°C) as crossed. The 2023–2025 bleaching event was the worst on record. Large-scale reef ecosystems as they exist today are expected to keep declining unless warming later falls back toward ~1°C. That is a real ecological and coastal-livelihood loss, not a metaphor. • Ice sheets (Greenland and West Antarctica). High confidence they have irreversible collapse thresholds and have been at risk since about 1°C. That commits multi-metre sea-level rise over centuries to millennia, not metres in the next 20 years. The “commitment” can already be partly locked in even if emissions stopped tomorrow. At elevated risk, not clearly tipped • Amazon. Combined heat, drought, and deforestation raise the chance of large-scale dieback around 1.5–2°C. Not established as already irreversible. • AMOC. Observed weakening. Collapse this century is still judged unlikely in many models; estimated thresholds are very wide. Some newer work finds gradual weakening that can reverse if CO₂ later falls; other work emphasizes that rate of warming matters. This is an active, contested research area, not a settled countdown. • Permafrost. Thaw and carbon release are a feedback. They add warming; they are not a sudden global flip. The IPCC has long said there is low confidence in abrupt global-mean temperature jumps this century. Extra carbon from tipping elements is real but generally smaller than the uncertainty from human emissions. The old ultra-high emissions pathway (RCP8.5) has been dropped as implausible; the more realistic current-policy range is closer to ~2.5–3°C by 2100 than 4–5°C. That is still a serious problem. It is not the cartoon of instant collapse. How much personal concern is rational Calibrated concern looks like this: • Climate change is already raising the odds of costly extremes, insurance stress, and ecosystem loss. That is not disputed. • Some regional systems (reefs) and some slow ice-sheet commitments look like they have passed or are passing thresholds. • A cascade that suddenly makes the whole Earth uninhabitable is not the central scientific forecast. • For someone living inland in the Midwest, the near-term personal risks are heat, storms, insurance, and food-price volatility—not drowning or an AMOC ice-age winter next year. Multi-metre sea-level rise matters for coasts, ports, and grandchildren’s world over decades and centuries. Some researchers also argue the “tipping point” slogan itself is a poor policy tool: it mixes slow ice physics with fast coral die-off, inflates certainty, and can produce either panic or fatalism instead of ordinary mitigation and adaptation. The case for cutting emissions does not depend on a dramatic switch having already flipped. It depends on the impacts that are already measured and the ones that grow with every extra tenth of a degree. Bottom line: Be concerned enough to take the physics seriously and to prefer lower peak warming and a shorter overshoot of 1.5°C. Do not treat “tipping points exceeded” as proof that individual or collective action is pointless.

• 
  Pankaj Vashist (@pAnkajvshist) reported 34 minutes ago

  @AmazonHelp You guys want to scam me thats why you are giving this broken link or not doing direct message

• 
  Amazon Help (@AmazonHelp) reported 36 minutes ago

  @sib_00007 We're sorry for the issues with your orders! Just to clarify, which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Sandra

• 
  Amazon Help (@AmazonHelp) reported 40 minutes ago

  @oky_vargas Hello. We're sorry to hear that you're having an issue with your Amazon account. Could you please clarify which Amazon Marketplace is your account associated with (.com, .uk, .ca, .in, etc.), so we can be able to assist you further? -Adham

• 
  prahalad goenka (@prahaladag55586) reported 46 minutes ago

  @jassneetsingha @bigulchugh Axis or sbi hope .. Or no value 😒 physical voucher Amazon and Cred both know either they pass full details…no one buy gift card … Safe option ~ Before out of stock or mcc problem (either) Buy maximum quantity .. Different card …

• 
  موسى (@MosaAlfridi) reported 48 minutes ago

  @AmazonHelp Thank you. I’ll contact you via DM. Please note that is not about resolving order or a refund. It’s a recurring Amazon Saudi Arabia logistics issue I’ve been reporting for over two years. I’m looking for a traceable case number, an accountable team, and a permanent solution.

• 
  Satdeep Singh (@satdeep) reported 49 minutes ago

  @AmazonHelp @AmazonHelp Shabreen, I refuse to use this link for another broken Tier-1 chat. Shoaib made false delivery promises, Ayushi read robotic scripts with zero empathy, and your hub FALSIFIED tracking as "Exchange Verification Failed." NCH docket filed. Have your Exec team call me.

• 
  Ursula (@PlatoCave8) reported 49 minutes ago

  @cloudandtechie @AmazonHelp You’re very right. When there’s pain, there a solution (competitor) ready to be born. Lets build a better Amazon. These guys are so old in customer experience, terrible customer services etc etc. The market needs a way more efficient and pleasant experience than this sh*t. Richard Branson would def jump in to challenge Amazon. Im sure it’s possible, especially eith good AI and code behind. Not this archaic systems they use.

• 
  THE MINUTEMAN FILES: (@Wefactcheckedit) reported 51 minutes ago

  Ban all foreign sellers on eBay and amazon and hundreds of other websites across America ban them all or shut down the website if they refuse and put American seller first. These sites have become third world flea markets online blocking Americans from selling

• 
  tim oyewole (@TimOyewole) reported 52 minutes ago

  I did a really stupid thing when I was still in school Every year the school would have a ted talk style competition Anyone was allowed to talk about any topic for 15 mins Every class of about 30 had an audition And then the top 3 from the audition would go into the final and talk in front of the whole school and the judges would decide the winner from there The first time I did the talk I was in year 8, and I spoke about building a smart home LED lights, fingerprint locks, amazon Alexa all of it was very into my consumer tech at the time and had a lot of this stuff so was very easy to talk about.. and I absolutely crushed it got voted into the final. got top 3 out of all the finalists. I told myself that this was only the beginning That next year I'd be on that top step Soon enough next year rolled around and it was time for the auditions again This time, I was doing my talk on how to start a YouTube channel again, was fascinated by social media at the time I'd worked super hard on my presentation My delivery The slides looked better I spoke with more confidence I commanded the room I gave the presentation and it went great.. Until the Q&A at the end. "Do you have a YouTube channel?" "errrr" I'd misunderstood the very fundamentals of being an authority Proof "Ethos" as they call it And that's exactly where everything came crashing down The room that I'd just commanded became full of skeptics And the question that they all had in their heads was: "how can he tell me how to start a YouTube channel when he doesn't even have one himself?" looking back it was so incredibly obvious that I shouldn't have spoken on a topic that I'd never experienced "why did u even do it in the first place" because I knew the THEORY I knew the technicalities behind it There was nothing that I said that was wrong All of it was accurate But nobody cared Because I didn't have the PROOF Safe to say that I didn't get through to the next round There's a big lesson in there for anyone in the online space You can know all the theory All the technicalities But you have to optimise for PROOF that you are what you say you are especially during this "trust recession" in info Nobody will care what you have to say unless you have proof of competence. Two people can say the exact same thing. One has proof/credibility/skin in the game, one doesn't Who do you think the masses will listen to?

• 
  Ashish rohila (@ashishskrohila) reported 52 minutes ago

  @amazonIN @amazon How to contact amazone customer care, please resolve my issue. I can't order.

• 
  Trog D. Soft (@pen1gma) reported 52 minutes ago

  @baptougaming1 @MayMayEmporium @the_aiju Im saying g the opposite. Discrimination from the state, or such a prolific corporation such as Amazon, would be terrible since that affects nearly every person in this tech world. But the ***** banks are such a non-issue since, as I said, they're so small and affect few people

• 
  Deepak  (@deepaksabhrwaal) reported 58 minutes ago

  @Ahuja9Akash @amazonIN been dealing with a restricted account for over a month and i know exactly what you mean. every agent says they've escalated it. nothing moves. no reference number, no callback, no actual fix. had to take it all the way to Consumer Forum just to be taken seriously. @AmazonHelp

• 
  Durgesh (@Durgesh_kol) reported 58 minutes ago

  @AmazonHelp Instead, your vendor denied the exchange and took the full amount. Please stop giving generic replies and resolve the issue.

• 
  Purushottam Parihar (@pparihar2708) reported 1 hour ago

  @AmazonHelp I understood sir but i have ordered my product on date 20aug and after 27 aug there is not any update my tracking id is 371885769017 it is very urgent please look into the matter and update soon i am facing heavy problem @amazonIN

• 
  3168Deus (@3168Deus) reported 1 hour ago

  @Walmart If you want to compete online with Amazon, you need to stop using @FedEx for shipping. Every time I buy something from you, there is an issue with FedEx: slow delivery, lost packages, and customer service that does not care about my $900 Walmart purchase!