Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lake Butler	Website Down	5 hours ago
Annecy	Website Down	11 hours ago
Frankfurt am Main	Website Down	1 day ago
Bridgeport	Sign in	1 day ago
Rochester	Errors	2 days ago
Saint-Apollinaire	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  かいと (@D_Sileighty) reported 13 seconds ago

  @ohga_man Count me in for this. Always down for a chance at some Amazon credit.

• 
  Arioch (@AriochIV) reported 24 seconds ago

  @Nerdcognito I have only seen clips and trailers. The Pine scenes looked funny, but the fight sequence I saw with the amazon character was one of the worst fight scenes I have ever seen. She was terrible. You'd think with all these girlboss characters the current crop of actresses should be very athletic by now... but apparently not.

• 
  Ashutosh (@asrivastava75) reported 2 minutes ago

  @AmazonHelp Update: My issue has now been resolved by Amazon India's Social Media Team. A refund has been approved and received for the defective product, and I appreciate their intervention. However, I hope Amazon also reviews the gap between frontline customer support and the final resolution, so customers with genuine defective-product cases don't have to escalate publicly to receive fair assistance.

• 
  vanilla slim (@Vanilla_Slim) reported 4 minutes ago

  @singletrackdan @lavidalocaaaaa_ I was an Amazon driver it asks us where we left the package. Front door, back door, handed to customer, parcel box. We have options for where we left it and are trained to read the instructions and leave it where the customer wants UNLESS there are access issues. Loud and wrong

• 
  ManyFaceGod (@MiguelNobre95) reported 4 minutes ago

  @riahqe @SouthsideHayato You can say it's terrible all you want I'm not even debating that,but it's better than Triller Bark,Impel Down and Amazon Lilly thats a fact

• 
  Chetan Kulkarni (@chetankulkarni) reported 6 minutes ago

  @AmazonHelp For the record Shivani, who had promised to personlly get back time within 24 hours on resolutionof the issue, did not contact me. This whole "customer service" team in Amazon India is a farce. Not even an attempt at resolution @amazonIN will be just another farzi company

• 
  Ijuakos (@IjuakosXqwzts) reported 7 minutes ago

  @JayMAllen @mattahertz @amazon SMS costs more than email and their current system fixes the “problem”.

• 
  George Millo (@georgemillo) reported 14 minutes ago

  @akleak Yes but they don’t work well because the e-commerce sites themselves don’t make it easy. Hermes has to open a browser and click through the site like a human would, meaning it’s slow and gets tripped by anti-scraping measures. Why doesn’t Amazon have an agent API?

• 
  ajay210795 (@ajay210795) reported 15 minutes ago

  @amazonIN @AmazonHelp @amazon Today I was told my replacement won't arrive until 23 Augus more than a month later. but this isn't mentioned in your replacement policy. They asked me to cancel and reorder instead, but the refund will take 13 days, and they refused to issue it to Amazon Pay so I could buy

• 
  Chetan Kulkarni (@chetankulkarni) reported 17 minutes ago

  @AmazonHelp Stop being a bot. Learn to read. I have already responded to that email address whic had promised to repond to me within 24 hours. The screenshot provided is of the automated response. Please stop wasting my time and resolve my issue.

• 
  Maxwell Black (@Coreandor) reported 17 minutes ago

  @clashreport Phew! For one terrible second I thought it was an Amazon warehouse

• 
  kannan (@kannan1181) reported 19 minutes ago

  @AmazonHelp Details sent to the link provided. Hope the issue could be resolved after a year.

• 
  Dhrumil Mehta (@dhrumilm_) reported 20 minutes ago

  completed 6 months of @toddlrindia this week the first 4.5 months were amazon-only while we built out the website, funnel and creative bench in the background. plenty of people told us we were being too slow. flipped meta on in june. launched bead wizard mid-july at a mass-market price. it moved faster than anything before it. four new products in the same price band dropped today, and three more are lined up for august. get the plumbing right first, then move fast the moment you spot a signal. that’s the model.

• 
  Step Jones (@StepJones8) reported 21 minutes ago

  America should return all tax money for education and close public education down. You say how are children supposed to read and do math. Children don't know how now. Let parents decide. You say parents aren't qualified, apparently you aren't either Christian America on Amazon.

• 
  Peace (@PeaceTee2021) reported 21 minutes ago

  @sv_techie Amazon shut down Alexa at one point remember ?

• 
  Zach Mourar (@zachmourar) reported 22 minutes ago

  After taking the chance to rewatch all of the Lord of the Rings movies as an adult I can honestly say they are an absolute waste of time. All they do is ******* walk to a volcano. The entire “adventure” should have been cut down to 95 minutes, 45 minutes if they killed Gimli’s ***** *** like they should have. I thought about getting a refund from Amazon but we all know Daddy Bezos deserves every cent he has.

• 
  The Golden Era (@ElaineR7) reported 27 minutes ago

  One of the technologies DARPA is developing is a robot used to carry heavy equipment. It resembles a horse. So far, it's used just by the military. Why don't they put the horse legs o a bomb that delivers itself and then detonates? Kind of a kamikaze robot horse. If the DARPA robot is adapted for civilian use, Amazon would likely be a major customer. But if the neighbors saw this thing lumbering down the street bringing you a load of paper towels, wouldn't they duck inside to retrieve their AR-15s?

• 
  Stephen Hampson (@StephenHampson) reported 27 minutes ago

  @AmazonHelp can you tell me how to make a complaint about the service that I've received from your company? As I don't believe that the people who said they would take down my complaint have.

• 
  Thalassocracy (@DingDongDoddy) reported 31 minutes ago

  @recoverbritain I saw a book I wanted on Amazon but went to the local indie shop who said they'd have to order it. I said "fine, no problem". It was £8 on Amazon and full price £13 but I felt I was doing a good thing. When I picked the book up, it had an Amazon receipt inside.

• 
  Marcus Junius Brutus (@recalledtolife7) reported 35 minutes ago

  @Pirat_Nation Cloud based gaming is trash. Network problems? Problems with Amazon account? Your access is gone or compromised. You own nothing, you are only renting temporary limited access to what you purchase. Good luck dealing with latency issues during periods of heavy usage.

• 
  Bo (@fubar_fixer) reported 36 minutes ago

  @FamersDog Just like Amazon take something that was great and dumb it down and **** it up.

• 
  DanNeo S.S. ✮ 𓂃🖊 (@DanNEO_SS) reported 36 minutes ago

  @TiltAtGiants Just a small addendum: On Amazon, you don’t necessarily have to purchase a book through their platform to leave a review. But they do distinguish between verified and unverified purchases. So many highly rated books turn out to be terrible anyway.

• 
  Amazon Help (@AmazonHelp) reported 38 minutes ago

  @Harp_Vibe Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

• 
  Gwen B. with LC 🍂🫖🌬☕𓅓 (@PenGwenWithLC) reported 39 minutes ago

  I had an @amazon delivery driver used an AI generated pic as a delivery confirmation photo and Amazon customer service doesn't think that making up delivery confirmation proof with gen ai is a problem The house, porch & welcome mat in this picture aren't mine aren't in my neighborhood and isn't where my Rice-A-Roni was delivered

• 
  Matt Hay (@MattAHay) reported 39 minutes ago

  @mattahertz @amazon Completely useless and terrible.

• 
  Glitched Savings (@GlitchedSavings) reported 44 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

• 
  Joan nolan (@Nolanjep144) reported 52 minutes ago

  @FedExHelp once again not receiving my Amazon packages. Fed Ex really has issues

• 
  Alex Napier Holland 🦍 (@NapierHolland) reported 53 minutes ago

  @BladeoftheS No, the UK has high tax because of a bloated welfare state, low productivity and insufficient entrepreneurial activity. Your sole achievement in life is to write one of the most badly-reviewed books on Amazon. Sit down, shut up and listen to people who actually understand economics. Talentless narcissist.

• 
  Karan_Bhirani (@KaranBhirani) reported 53 minutes ago

  @AmazonHelp Totally unhelpful. Problem is not delivery, it is zero availability of basic grocery like milk, curd, vegetable or fruits. Very disappointing. Instead of investigating you are regurgitating standard responses.

• 
  Jay #StayTrue-®️ (@jaybug1313) reported 58 minutes ago

  @aquariangodcomp I haven't come across any issues from Amazon or Takealot