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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 2: Problems at Amazon

Amazon is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Little Falls Website Down 2 hours ago
Toronto Website Down 3 hours ago
Sparks Sign in 6 hours ago
Seattle Errors 6 hours ago
Paris Errors 9 hours ago
Istanbul Website Down 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • chemmankotil
    Sunil chemmankotil (@chemmankotil) reported

    Took completely off from world today. Watched Rana Naidu on Netflix and Pathan on Amazon. Realised we are trying to address simple problems but there are very big world order problems which Pathan and Rana are solving 🙏

  • GDanzker
    gregory danzker (@GDanzker) reported

    @amazon i get several calls a day saying i made purchases from amazon when i did not why cant amazon do something about these criminals ? they use fake phone numbers so you can not track them down . why does amazon allow this to happen? dont they care about their customers ?

  • RavindarRudra
    Rudra Ravindar (@RavindarRudra) reported

    @AmazonHelp I already told in your account specialist is not human only forward message only received i only need human to talk about my issue please provide in Twitter too then only all of us know how is your customer supports is

  • jm_anpanman
    aly⁷🪞 || fly away, butterfly (@jm_anpanman) reported

    @AmazonHelp oh no 😭 i tried searching your amazon help page but it just redirects me to those trouble shooting steps. is there any customer chat i can access to learn more about this issue?

  • USrinivasaRao10
    U Srinivasa Rao (@USrinivasaRao10) reported

    @myntra Is it your incapacity to send OTP to the registered mobile number to deliver the material. Such a hopeless service. Customer care doesn't own responsibility such a service worest than road side vendors. These type of issue never faced from amazon/ flipkart.

  • thenamesjer
    TheNamesJER (@thenamesjer) reported

    @AmazonHelp Not having an issue per se, just would like for books to be shipped in something a little more protective than a bag.

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported

    @UK_Daniel_Card Same boat mate. Fallen for two rogue Chinese sellers (1 on eBay, 1 on Amazon) selling fake BMW injectors. £1000 down, another £2100 for genuine ones from UK :/

  • jm_anpanman
    aly⁷🪞 || fly away, butterfly (@jm_anpanman) reported

    @shininglunox i tried all of that. im thinking either the amazon server for buying it isnt working now or it was taken down for now

  • Mel_of_Agrimoor
    Mel 「Void Knight」 (@Mel_of_Agrimoor) reported

    @dungeontheory I avoid Amazon all together. Problem is that FedEx gave a wide window for delivery. 9:40 AM - 1:40 PM Of course when I try calling to reach a dispatcher it’s all automated. So I’m pretty much ****** on that end.

  • Shereefezzat
    شريف (@Shereefezzat) reported

    Amazon is shutting down DPReview 😢

  • thegerardshow
    The Gerard Show (@thegerardshow) reported

    @CincysGodfather @RuneScape Scale is an industry problem that people get paid big bucks to solve, and even still companies like Amazon see service disruptions, especially as more bad actors fight to dos providers creating a scaling arms race

  • maheshmaxnanda
    Mahesh Nanda (@maheshmaxnanda) reported

    @AmazonHelp This issue is still open. Based on my discussion at that time I was told that this is a known issue and your team is working on this. I'm still unable to play Prime on my TV. If that's the case, then what's the point of having a subscription?

  • davidcaryhart
    Slowly Boiled Frog (@davidcaryhart) reported

    @AmazonHelp Presumably you are an AI bot. Nevertheless, all the information one requires is in the tweet and the problem continues to exist. Some idiot fixed what wasn't broken and changed the format of the tracking maps so that the status now obscures the map. 2 much time on his/her hands?

  • BrianQuiroz10
    Brian Quiroz (@BrianQuiroz10) reported

    Just read that @amazon is closing down @dpreview I ******* hate it. Awful. One of the last few photography place to visit. 🥹🥹🥹

  • lowman2022
    LowMan2873 (@lowman2022) reported

    @JeffMatsonRV @RBReich Yes, profits trickle down to anyone who invests in a company or gets profit sharing as an employee. I understand Amazon has a profit sharing program.

  • redsun1917
    Lenin’s Cap 🎩 ☭ 🚩 (@redsun1917) reported

    @PrairieYoder My main problem with most of the MLs I know (at least here). YMMV is that they mostly engage in rallies/protests. I did hear stories of like Workers World Party sending members to salt and help out with the Amazon warehouse that unionized, but that hasn’t been my experience

  • SamJohn574
    Neopheous (@SamJohn574) reported

    @Sm1rt001 @MammothNationUS @MoroniusE Have you seen Amazon's new ad using a girl with a mustache? They, along with many other "woke" companies have no issue offending 50% of their shopping public, so when have you spoke out about them and others?

  • dungeontheory
    DungeonTheory (@dungeontheory) reported

    @Mel_of_Agrimoor Gotcha! Was worried you had the same issue as me. I've literally had Amazon delay an order in the past due to an overcast sky, saying it was too dark to deliver safely. ..I wish I was kidding. FedEx is just as shite. I used to use them to ship pallets to customers out of 1/

  • minieskies
    Face by Jimin 🪞 (@minieskies) reported

    Is everyone else also having trouble buying on Amazon in the US? Does it say set me free pt2 is "not available for purchase"????

  • karagozculerr
    Ahmet Karagozculer (@karagozculerr) reported

    Sese @JeffBezos my Amazon account has been closed for months and despite my efforts, I have not been able to retrieve my funds. As a result, I am struggling to pay my daughter's school fees and facing family problems. Please help me recover my funds. #HelpMeJeff @amznsellerhelp

  • jm_anpanman
    aly⁷🪞 || fly away, butterfly (@jm_anpanman) reported

    anyone who's having trouble on buying on amazon, please buy somewhere else in the meantime! it seems that they cold be preparing for the album drop and it'll be up and running sometime later today.

  • dungeontheory
    DungeonTheory (@dungeontheory) reported

    @Mel_of_Agrimoor What company is it? Because I find myself having similar issues when I have to order parts through Amazon for my work.

  • ericshaver
    Eric Shaver, PhD (@ericshaver) reported

    It’s very disappointing to learn that @amazon is shutting down @dpreview. #photography

  • pratitimajumdar
    P M (@pratitimajumdar) reported from PETROL BUNK ORR, Karnataka

    @AmazonHelp Ram, I cannot waste my time & energy replying the SAME GODDAMN issue to each different retarded customer service person sitting there. READ THE ISSUE PROPERLY before I complain to @jagograhakjago @JeffBezos

  • curlydavies
    Curly 👑 (@curlydavies) reported

    Just been trying out Amazon Luna. A few stability issues, and had problems connecting my old Stadia controller through the web app, but it works well using Google Chrome. Will try using the service on the firestick later if I have time. @amazonluna

  • pramodagrawal75
    Pramod Agrawal (@pramodagrawal75) reported

    @HPIndia @amazonIN all request turned down and printer sent to WRONG PLACE, SUPPORT TEAM MAKE US FOOL REFUSED TO TAKE LIABILITY OF NEGLIGENCE IN DELIVERY, NO SMS OR PHONE CALL RECEIVED FROM DELIVERY AGENT IN THIS REGARD DON'T BUY SUCH ITEMS FROM AMAZON VERY RUDE BEHAVIOR

  • KatPlanners
    PlannersByKat (she/her) (@KatPlanners) reported

    Woohoo! Amazon just published my book, and I ordered 2 copies. One for me & one to sell. Even if it has errors, I will keep and use both copies unless a family member wants it - not published under my real name. I will tell everyone about my products when they meet my standard.

  • TheRealPomax
    mirror of @TheRealPomax@mastodon.social, maybe (@TheRealPomax) reported

    @AmazonHelp At the very least fix your email template to make it clear that people should NOT answer if they don't know, and give them a link to post an answer explicitly labeled "I know the answer", and on the "was this answer helpful? yes/no" add a third option: "not an answer".

  • anuj_goel_
    Anuj Goel (@anuj_goel_) reported

    @amazonIN i am trying to pay from amazon play balance for a product. There is some many options. I had want to pay cash but there is this option is not available. And when i am paying from amazon pay balance. So there is not working. Why ?

  • NorthernMinnes2
    Dan in northern MN (@NorthernMinnes2) reported

    As far as I am concerned they can shut the #USPS down. They have failed multiple times to deliver my mail. Also #Amazon continues to ship with them. Utter 💩 service for the last year!!!