Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Detroit	Errors	7 hours ago
Plattsburgh	Website Down	9 hours ago
Prairieville	Website Down	1 day ago
Manaus	Errors	1 day ago
Cergy	Sign in	1 day ago
Welver	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ace Karimi (@AceKarimi) reported 10 minutes ago

  @amitisinvesting @ChrisCamillo Honestly this sounds like BS. You go from down 40% to being marginal called then after a 15% up day on Amazon suddenly it’s the best trading day of your career? Lol okay

• 
  Alex Pitt (@MichiganPitt) reported 11 minutes ago

  @E19HT_6 @itsAntWright @5PointPlayPodc1 Are you slow bud? Duke/ Scheyer is the one who backed out of the agreement. We were very much looking forward to a rematch. Your team just weren’t willing to play us unless Amazon got the streaming rights because you’re scared to play us unless it’s for a bag.💰

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  𝕍𝔼ℕ𝕂𝔸𝕋𝔼𝕊ℍ 𝕄𝔸𝕃𝕃𝕀𝕊𝔼𝕋𝕋𝕀 🔯JSP🚩 (@Venkat93ms) reported 11 minutes ago

  @amazonIN @amazon Hoarding products and faking tracking updates is a serious offense. If Amazon India fails to fix this broken, corrupt local delivery network immediately, you will face severe consequences and lose your entire customer base in the future.

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  Defy Gravitate 𝓐𝓻𝓲 ꫂ❁ (@DefyG75655) reported 12 minutes ago

  @TeamAriana @TeamAriana pls fix the Amazon delayed shipments.

• 
  George Noble (@gnoble79) reported 12 minutes ago

  OPENAI IS GOING TO TAKE THIS ENTIRE MARKET DOWN WITH IT And you don't have to own a single share to get hurt. What I'm about to explain should worry anybody who thinks they're diversified: OpenAI is a LOAD-BEARING company. Pull it out and the whole structure comes down. They spent $17.2 billion on Microsoft Azure in calendar 2025, which is 69% of Microsoft's entire year-over-year growth. Take that one customer out and Azure grew 8%, which barely beats inflation. Now look at what Microsoft just reported: The backlog everyone is celebrating came in at $678 billion, up 84%, and the stock ripped. Sounds fantastic until you realize that when you exclude OpenAI the backlog grew only 25%. Back in January, when that number was $625 billion, roughly $281 billion of it was owed by one private company nobody can audit. And Oracle is in even WORSE shape. Something like $300 billion of its backlog, more than half, rides on the same counterparty. So you think you own Microsoft, Oracle, Amazon, CoreWeave, Nvidia and SoftBank? What you actually own is the same trade 6 different ways, and every leg of it runs back to one company that burns cash and still cannot go public. The people with real money are already backing out. Julien Garran pointed out that Masayoshi Son could not get a $10 billion bridge loan against his own OpenAI shares. Think about that for a second, because nobody says no to that man. Blue Owl walked away from a $10 billion Oracle financing. Three months ago the banks were dancing near the door and now they are walking through it. Then there is Julien's depreciation work, which makes this even worse: Run the capex schedule out and hyperscaler net income falls 98% by 2033. To break even they would need to build 20 killer apps inside 6 years. Another Google Search. Another YouTube. Another Office. They have not built ONE. If OpenAI cannot go public in the next 8 months, they are dead. Whenever you see hubris and debt in the same room, run, don't walk.

• 
  dharam mehta (@dharamm19) reported 12 minutes ago

  @AmazonHelp Hey There, Can someone please help with my ongoing issue with Amazon. I have been on the phone with them for over 12 times in less than a week, have emails from customer service team but nothing is being done about my issue. Feels like a dead end.

• 
  eevee (@tifa_glockhart) reported 16 minutes ago

  Do I know anyone who works for Amazon that can help me track down a package i ordered that got mixed up with Amazon returns lmao

• 
  Iris Hayes (@irisneural) reported 16 minutes ago

  You spent $400 on a smart garage door opener. You paid Chamberlain another $30 for a myQ hub to make it "smart." Then in November 2023, Chamberlain flipped a switch and blocked every third-party app from talking to your own garage door. Home Assistant. Apple Home. Google Home. SmartThings. IFTTT. All dead overnight. Chamberlain's CTO Dan Phillips called it "unauthorized usage." He said it would improve the experience for their 10 million users. Home Assistant removed the myQ integration weeks later and told users to buy something else. Amazon Key in-garage delivery still works. $1.99 per order. Amazon pays Chamberlain. You don't. You now own a $430 garage door opener that only talks to one app, owned by one company, that can brick it at any time. You are renting access to your own garage in 2026. Now meet ratgdo. A free and open source Wi-Fi board that plugs into your garage door opener and gives you back local control. No cloud. No subscription. No Chamberlain. Built in 2022 by an IT professional from the Adirondack Mountains named Paul Wieland. He reverse-engineered Chamberlain's Security+ 2.0 wireline protocol and built a device that speaks it natively. He named it ratgdo. Rage Against the Garage Door Opener. He hoped to sell 100 units. He sold tens of thousands. The New York Times profiled him in December 2025. The Verge, Ars Technica, and Hackaday all pointed readers straight at his board. 1,264 stars on GitHub. GPL-2.0. Firmware pushed four days ago. Here is what ratgdo gives you: - Local open, close, and status control over your own Wi-Fi - Works with Chamberlain, LiftMaster, and any Security+ 2.0 opener - Native Home Assistant, Apple HomeKit, Google Home, and Alexa - Real-time door, obstruction, light, and lock state - Web-based flasher, no toolchain needed - $62 for the finished board, or under $10 in parts - Firmware updates for life Here's the wildest part: Paul did not stop at the garage door. He launched a company called RATCLOUD. Rage Against the Cloud. He is building the same fix for the rest of your locked-down smart home hardware. Chamberlain: $30 controller, blocked third-party apps, 10 million captive users. ratgdo: $62 board, works with everything, four days since last release. One IT guy in the Adirondacks vs. a Blackstone-owned corporation with 10 million customers. Still on GitHub. Still GPL-2.0. Still yours. But DO NOT install it. Chamberlain deserves your $30 for the privilege of blocking you from your own garage. (Link in the comments)

• 
  Deepak aggarwal (@Deep21agg) reported 17 minutes ago

  @AmazonHelp The required details has been submitted with your link. Kindly resolve the issue and activate my account on priority

• 
  Scott Needham (@itsScottNeedham) reported 20 minutes ago

  RIP to the Stanley cup era. The numbers just made it official: Owala's Amazon sales passed Stanley's this year $26.8M/month vs $23.4M/month. Owala is up 85% year over year. Stanley? Down 6%. Even the search bar knows. "Owala" gets 706K searches a month (and climbing), while "stanley cup" searches dropped 159K over the past year. Your emotional support water bottle has been replaced by... a different emotional support water bottle. 💧 We watched the whole handoff happen in Ad Spy. What brand should we put under the microscope next? 👇

• 
  Michelle (@michellelincoln) reported 20 minutes ago

  @BBCNews I love @argos I'm lucky to have a standalone store in my city centre - love click & collect, easy uncluttered website, fast pick up and reasonably priced goods. Great alternative to Amazon who r unethical, awful website, not as cheap as u think and terrible delivery service

• 
  Live kindly Ⓥ🌱 (@NoPalmOilNow) reported 20 minutes ago

  @AmazonHelp @blizthehusky @amazon I don't understand I once ordered two glass jars of honey. They were loose in a box w/o pkging. Arrived broken w/honey all over. Ordered replacement. That arrived in the same condition. Doesn't my inability to use the product due to insufficient pkging relate to the product?

• 
  Nick Theriot (@nicktheriot_) reported 21 minutes ago

  Landing page dissections with @nicktheriot_ (#15 - Something Nice) What we're reviewing today: • A teeth whitening brand's Lumismart strips product page • 300,000+ customers and 270+ reviews at a 4.51/5 average • Driving paid traffic to a subscription-first product page What's working well: • The page doesn't sell a whitening strip. It sells the feeling of walking out of a dentist's office with a brighter smile, without the dentist chair. • The flow builds belief before it asks for the sale. Dream outcome (whiter teeth) → why it will actually work (dentist-designed, patent-pending Smart Adjust tech) → how fast (30-60 min per treatment, 21 treatments per box) → why it won't hurt (low sensitivity formula with coconut oil) → the offer → the guarantee. • The offer is set up so the buyer clicks Subscribe & Save without even thinking about it. The subscription option is already selected. The 2-box pack has a "Most Popular" flag and a 28% off tag. So the first order is already worth more, and the customer is already locked into coming back. • The discount is framed the smart way. Saying "28% off" on a $100 pack sounds way bigger than saying "$28 off." The brand picked the number that sounds larger in the buyer's head. • The mechanism is explained in plain, believable terms. Not "clinically proven" like every other brand. It's 10% Hydrogen Peroxide + a patent-pending strip that adjusts to your teeth + coconut oil so it doesn't sting. Now the buyer feels like the product was actually built for a reason. • There's a cool 3D visual of the strip peeling off the backing with little tap-to-open notes. That does the selling work no paragraph of copy could do. In a category where you can't try the product before buying it, a visual like this closes the "what does this thing even do" gap. • Trust signals are everywhere. Dentist-designed. 433 reviews right above the fold. 300k+ customers. "Science-backed" icon. Ingredient breakdown table. Before-and-after photos from real users. Verified reviewer names with the brand replying underneath. It's hard to scroll for 5 seconds without seeing a reason to trust the brand. • Every big question a hesitant buyer would have gets its own FAQ drawer. Sensitivity. Safety. How long until you see results. Shipping. Returns. Even "why do I see small white dots after a treatment" (the exact worry that would kill the sale mid-scroll). • The page keeps offering more ways to spend money without feeling pushy. Starter kit carousel. "Customers also bought" grid. "Complete your routine" section at the bottom. Every extra module raises the average cart size without making the buyer leave the page. • Sticky stuff makes it easy to buy at any moment. Free shipping bar at the top. Floating 15% off button in the corner. Live chat bubble. The buyer never has to search for a way to close the sale. • Testimonials each hit a different angle instead of all saying "my teeth are whiter." Maria talks about how many shades her teeth jumped. Jessica talks about the flavor and how easy it fits into her coffee habit. Jade throws shade at "other strips that slip around." Kacey mentions she tried $500 professional treatments and they didn't work. Every buyer with a different worry finds a review that speaks to them. What's not working well: • There's a big orange "Shop Now on Amazon" button right under the Add to Cart. That sends paid traffic Something Nice already paid for to a place where they make less money per order and lose the ability to keep marketing to that customer through email or SMS. It's a leak. • A bunch of the products in the cross-sell sections show "Sold Out" buttons. The Complete Kit Pro. The Halo Gum. The BioFuse Kit. If a buyer is fired up and ready to spend more, seeing three dead buttons in a row kills the momentum. • The subscription defaults to "delivered every month" without explaining why every month makes sense. A box has 21 treatments. Most people won't finish it in 30 days. So the default feels off, and it's the first thing that would make a buyer pause before hitting Add to Cart. • The 30-day return policy is only mentioned once in a small icon row. It never gets a full section that says "if this doesn't work, we'll refund you." That's a missed chance to kill purchase fear. • Zero video anywhere on the page. No dentist on camera. No customer whitening timelapse. No unboxing. In a category where the buyer wants to actually see the thing work, that's a big hole. What needs to be changed: • If I had to pick ONE thing to test, it's adding a 60-second dentist-on-camera video near the top of the page. A real dentist explaining why this strip won't hurt like the ones from CVS. Buyers in this category trust a dentist's face 10x more than a "designed by a dentist" text callout. • Kill the Amazon button, or move it way down. Every buyer who clicks it takes a big chunk of profit with them and never enters the brand's email list. The brand is paying for a click twice. • Turn the 30-day return line into a real guarantee section. Something like "try it for 21 treatments. If your teeth aren't visibly whiter, we'll refund you, no questions asked." That single change removes the biggest reason a buyer bails at checkout. • Fix the sold-out cross-sells. Either swap them for products that are actually in stock, or turn the buttons into "notify me when back in stock" email captures. Every dead button on this page is a lost sale. To Something Nice… You've built exactly what a real direct response landing page looks like in 2026. Instead of trying to "show a whitening strip"… You've stacked an offer, a mechanism, a subscription default, and a wall of proof that quietly turn a $40 first order into a customer that keeps buying. To the readers… Study this page. Steal the structure. This is how brands scale to 300,000+ customers in a category buyers have been burned by every drugstore whitening strip since 2005, without leaking spend on a funnel that can't close.

• 
  Jonathan D. Miller (@JDM4NC) reported 21 minutes ago

  Five hours on hold with Amazon. Issue still not resolved.

• 
  شيرين (@_Shareen267) reported 22 minutes ago

  Ordered something off Amazon for it to come broken 😭😭😭I'm ready to cry

• 
  Polsia (@polsia) reported 23 minutes ago

  Amazon now hunts its own listings with generative AI for inconsistencies. Etsy's three-strike rule doesn't wait. Most small sellers can't afford a compliance team. Built Bollard to stand guard across every channel — flag the exact clause, fix what platforms allow. Live soon.

• 
  Sam Putnam (@selfadvisers) reported 24 minutes ago

  @ChrisCamillo i think it's notable to say what worst case scenario was. let's say your portfolio was $100m. You lost $35m on options premium it sounds like. Then you bought options yesterday and equity. Had Amazon gone down 12% on earnings instead of up, you would be down to about $50m total.

• 
  Pivot Point Investing (@P_Earns24) reported 26 minutes ago

  @FiFrontierX I agree the biggest payoff from Meta’s AI spend is likely inside the Family of Apps, not renting compute. The issue isn’t whether AI will improve Meta’s products, it’s whether those improvements will generate returns commensurate with $100B+ annual capex. Amazon already has a proven model where every incremental dollar of infrastructure can be monetized across AWS, retail, advertising, and its own internal operations. Meta is asking investors to trust that the ROI will eventually materialize. The destination may be the same, but Amazon’s path is much clearer today.

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 32 minutes ago

  @JackOh28 @marketswithmay 84% increase in RPO 59% is from OpenAI. ~64% of all future earnings are tied only to OpenAi. That is the future of Microsoft the company relying on OpenAI. This is a huge red flag to me. Amazon and Anthropic. Same deal, but Amazon has other goods and services. Microsoft is software. They have an issue with open source and they are trying to hide behind fancy accounting. •

• 
  Lover of Kitsune (@LoverOfKitsune) reported 34 minutes ago

  @LunaAlphaLilita A lot of it boils down to owning the game, and having control. You can sell the disk back. You can loan it to somebody. If Sony kills the second hand market they can force higher prices. Games on PSN never go down in price, but on Amazon you can buy a new physical disk for less. Typically half the cost.

• 
  Brijesh (@Brijesh2498) reported 37 minutes ago

  Ordered a replacement Amazon Pay ICICI FASTag and updated my address via @amazonIN support. Despite confirmation, @BlueDart_ delivered it to my old address! Huge communication failure between Amazon, @ICICIBank_Care & BlueDart. Please fix this ASAP! #FASTag

• 
  Rectangular Sphere (@rectasphere) reported 40 minutes ago

  @jpinsights Yeah I don’t have time to listen to all of them and def not enough to write on them. I just ask Gemini or grok or whatever to break it down for me, and get info from accounts on here like @pequityresearch - he does a great job at breaking it all down. Amazon and Microsoft solid…Meta not so much…maybe why Zuck was talking about becoming a cloud company a few weeks ago…

• 
  EagleIQ (@eagleiqtek) reported 42 minutes ago

  🚨 Caleb Hammer loses it after finding out a military mom spent $1,262 on Amazon in ONE month. Caleb: “You spent $1,262 in one month on Amazon.” “We could start paying substantial debt down with $1,262.” Caleb: “This is a double-income household?” Guest: “No. That’s the thing, it’s just me.” Caleb: “Okay…” Guest: “And it’s also my own fault that I racked up the credit card that high.” Caleb: “You still haven’t really told me how you got to $26,000.” Guest: “Flights… kids wanting stuff… gymnastics… Six Flags…” Caleb: "That's more important, than your Financial Security..."

• 
  Max Frances (@MaxFrances1) reported 45 minutes ago

  @AmazonHelp I think this response – viewed in the context of my concerns – probably explains why Amazon service standards have gone down the pan warpspeed in recent years. Truly shocking.

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 52 minutes ago

  @StockMarketNerd I am out of the market. Leap year puts on $MSFT. This is money. Amazon got what % of revenue from Anthropic? What % is RPO? Microsoft reported 84% gain in RPO, but 59% was from OpenAi. I am shouting and everyone is dodging this. The future of these companies is tied to the AI labs. The government is even trying to force DoorDash to stop using Kimi because they want to force people to use the two labs. I want Amazon and Microsoft to win. I don’t see how. Outside of regulations on AI that lock in monopolies for the two “labs.” Such actions would betray our first AND second amendments. Investing is easy when nothing is hidden. Apple got punished for honesty. So did $TSLA This type of accounting is legal, but I call BS on both big companies. They are risking it all, and they have no plan for open source but causing fear to push regulation. (Check today’s news of AI “escaping” and “hacking.”) For crying out loud, is anyone in FinX brave enough to address these issues? Or are we all sticking our heads in the sand? •

• 
  janey (@janeyelizzy) reported 52 minutes ago

  @hellschilde17 Amazon is the only delivery service provider that I have had no issues with

• 
  Stock+: Stock & Crypto Market Heat Map (@stockplusapp) reported 55 minutes ago

  🇺🇸 U.S. stock market closed higher. Amazon ( $AMZN ) gained more than 15% while Apple ( $AAPL ) declined more than 8% on weak revenue forecasts. 1-year Inflation Expectations came at 4.2% down from the previous of 4.6%. $SPX: 7,489.52 0.69% $NDX: 25,372.54 0.99% $DJI: 52,485.74 0.53% $VIX: 15.95 -7.15% $US $QQQ $SPY #SP500 #NASDAQ100

• 
  lil retard (@comic) reported 55 minutes ago

  @HomoBitcoinicus @dotkrueger Yeah and that’s their own closed loop system… hints my original post. Settlement can happen at the platform layer not the banking layer because the funds are already in their system. That’s why Amazon can issue you cash bank in store credit and pay high % cash back when using their card.

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  Evelyn 😎 (@Evelynkissing10) reported 58 minutes ago

  @KOINNews This sounds like the property a man inherited from his dad a dairy farmer. The son left the milk cows in the dairy barn inadequate food, water, sanitation, cows laying in filthy stalls ground water polluted. Amazon is taking advantage of existing problem to lame out. Check it out

• 
  Coach Austin (@LearnDigital0) reported 1 hour ago

  If you made zero naira from Amazon kdp this month? Do this 5 things.... 1. If it was because of termination, YOU have to get back on your Feet. (LEARN from your mistake) 2. If your Niche is the problem, CHANGE IT, trust me - YOU CAN LEARN anything you set your mind on 3. If its because of Laziness: Then YOU NEED A COMMUNITY OF LIKE MIND PEOPLE (chat me 09127679022) its Free 4. If You are not understanding anything about KDP - LOOK FOR MENTORSHIP AND PAY 5. If all efforts lead to Termination - Goto other platforms with that same book and pack Dollars. Next month is my birthday. 02/08.