Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Amazon
Amazon is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 6 hours ago |
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Sign in | 7 hours ago |
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Sign in | 9 hours ago |
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Website Down | 9 hours ago |
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Sign in | 10 hours ago |
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Errors | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Adam G (@adamandthecat) reported@AmazonHelp Check your dms, fix this immediately, or within 24 hours ill have Canadian regulations involved. I NEVER received my item, delivry was cancelled on your end, by my request...who are you to hold my funds? Interest on amount owed is expected
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Britto Simson (@BrittoSimson) reportedRepeated pickup issues with Amazon Seller support—orders not picked on time and getting cancelled. Ticket raised (Response ID: R_3KiQk4OfHSfcJiM), still no resolution. Please fix this ASAP. Very poor pickup service. @amazonIN @AmazonHelp @amznsellerhelp #AmazonSeller
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Sagar Sinha (@Sagar_Sinha92) reported@amazonIN @JeffBezos @amazon This issue has happened many times in India. It seems that your delivery agents are not doing their job properly. Why don’t you train your delivery staff on how to deliver orders correctly and communicate properly with customers?
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Me against bribe (@Samajsudharak00) reported@AmazonHelp They are not responding that why i approached here. Server is slow and no one is coming there for a chat
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Yogesh P Joshi (@joshipyogesh) reportedAmazon has no control over what sellers deliver Customer support is inefficient and dismissive Genuine issues are ignored or deflected This is not just poor service — it feels like outright cheating. Highly disappointing and completely unacceptable.
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Dominic Hale AI Author (@DominicHaleAI) reported@SCHostetler The market will solve all in the end. Talk to Amazon if you think AI books should show up farther down in results. They optimize for revenue.
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Tommi Innocenti (@Tommaso_BookPub) reportedMost authors think their book isn't selling because of the writing. It's not. → Wrong category on Amazon → Subtitle with zero keywords → Cover designed for print, not a 250px thumbnail → No A+ content → Price signaling the wrong buyer None of these are writing problems. All of them are fixable in 2 weeks.
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Shankar Sharma (@UdaySha92130512) reported@amazonIN i purchased a HP printer 2878 model and was delivered on 13-04-2026 at my india house.There is some problem in it and failed to setup. Went to HP service centre and after checking they issued DOA certificate. Amazon is deliberately extending the pickup schedule to avoid
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Rachel Who fan (@RoseofFreedom) reported from Grimsby, England@LlamaTerra85 @amazon Oh dear. I suffer from the same problem
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MarketMelodies (@MarketMelodies) reportedthis week is basically the super bowl of 2026 for markets. five of the seven biggest companies in the world report, the fed talks, and PCE drops. if you only pay attention to one week this year, make it this one. monday april 27 nothing major on macro. domino's and verizon before open, cadence design and nucor after close. cadence is the quiet one to watch, semiconductor design software is a clean read on chip demand into the back half. tuesday april 28 this is when the chaos starts. coca cola and GM premarket. consumer confidence at 10am. wednesday april 29 (the big one) fomc decision at 2pm. consensus has the funds rate held at 3.75 percent. powell presser at 2:30. nobody really cares about the decision, everyone cares about whether powell sounds like a june cut is on the table or not. then after the close, you get hit with microsoft, meta, and alphabet all on the same day. amazon also reports this week. four of the four hyperscalers in basically a 48 hour window. thursday april 30 gdp first preliminary, core PCE for march, employment cost index. then apple after close. apple is interesting cuz tim cook just announced he is stepping down sept 1 and john ternus takes over. first earnings call under the new transition. friday may 1 exxon and chevron premarket. ISM manufacturing. what i am actually watching 1. capex guidance from the hyperscalers. the four of them combined are projected to spend over 470 billion this year on AI infrastructure, up from around 350 billion in 2025. that is the entire bull thesis for the AI trade. if any of them blink on capex, the semis trade unwinds fast. nvidia, amd, avgo, all of them. 2. azure growth at @MSFT. they have been stuck at 26 to 27 percent growth for three straight quarters. msft is down 10 percent ytd while the rest of mag 7 ran. if azure reaccelerates, msft is the biggest snapback trade in the group. if it stalls again, the AI software thesis takes a hit. 3. powell's tone on june. fed funds futures are pricing in roughly a coin flip for a june cut. if powell sounds dovish, small caps and rate sensitive stuff rips. if hawkish, the opposite. 4. core PCE thursday. consensus is around 2.8 to 2.9. anything north of 3 and the june cut narrative dies that morning, before apple even reports. 5. apple guidance under the cook to ternus transition. first one. iphone cycle commentary matters, china matters, services growth matters. the setup heading in mag 7 has run hard into this. $GOOG , $AMZN $META and $MSFT all up more than 10 percent this month. $AAPL up 6. that means the bar is high. beats get sold if guidance is soft, misses get crushed. s&p closed friday at 7165, nasdaq at 24836, both back near all time highs after the april chop. dow lagged. tech leadership is intact but stretched. oil sitting near 95 on the strait of hormuz situation. that is a separate inflation risk nobody is fully pricing. how i am positioning trimmed some of the runup in mag 7 names going into wednesday. holding core but took the easy money off. cash on the sidelines waiting for the post earnings dislocations. some of the best setups of the year happen the morning after a mag 7 print where the initial reaction is wrong. if msft sells off on a azure miss but capex stays disciplined, that is probably a buy not a sell. if amzn rallies on aws but capex blows out higher, that might actually be a fade. the market has not figured out that more capex is not always good news anymore. big tech is no longer one trade. they are diverging. this week tells you which ones are pulling ahead and which are falling behind in the AI race. dont fomo into anything before wednesday. let the prints come, let the dust settle, then act. the worst trades of the year happen between monday and wednesday of weeks like this one. not financial advice, just how i am thinking about it. what are you watching this week.
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Dylan McLernon 🍁 (@MclernonDylan) reported@AWSstartups @zamp_ai This is garbage. It's Amazon pretending to support small businesses, when they don't. The tiny amount they spend in advertising this doesn't fix the billions they are taking out of the economy, that is killing other businesses.
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kaite·lyn (@iimdonee) reported@bloxxycoIa @glittersnot @seiyaposting god forbid i notice a pattern lmao its just something obvious, i don't complain about it. most of the time honestly i just wonder what everyones ordering 24/7. what, are you someone who doesnt put the amazon app down?
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Prince ⚡ (@I_M_PRastogi) reported@AmazonHelp @amazon This is very frustrating. Your link is not working. I need to file complaint again and again for the incorrectly marked pickup for the second time for same product. And you are mentioning that i will get refund once item go back to the seller but my question is how???
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ash 🍉✭ (@hfkzelda) reportedmy microwave got here broken and i got it “used- like new” from amazon but now im stressed to buy the same one new in case its still broken :///
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Edward Ross (@edwardross01) reported@AvidCommentator From all the problems on the horizon and those we are suffering, jet fuel is least of them all. So, what if a bunch of people miss their summer holidays to Japan or France or their Temu or Amazon order never arrives?
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Bisma (@beeswax84) reported@AmazonHelp I have joined the chat, and typed in my queries but there is no response from the other end. It used to be so much simpler getting hold of someone to discuss an issue with. But amazon doesnt care about customer experience it seems!
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ffin (@ffinbuilds) reported@rozzabuilds Truly a dream. Amazon were working on one I believe but they shut down their game division after New World dying.
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devanshu raj (@raj_devanshu) reported@AmazonHelp @ajassy your team response is so irresponsible, they have taken my issue as feedback only and no action against the delivery person and manager inappropriate behaviour
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Abdullah Umer (@audayyan) reported@AmazonHelp Issue has been resolved. Thank you @AmazonKSA @AmazonHelp
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Goraknath Reddy (@Gorak1571992) reported@AmazonHelp Steps already completed: - Returned on 12 March - Uploaded proof in return - Contacted support multiple times - Submitted appeal via official link - Same seller issue reported by other customers Still no proper verification, only repeated loops @AmazonHelp @amazonIN
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Atlas Mugged (@Deplorable2287) reported@AmazonHelp You always say that but it doesn't address the issue. Your workflows make it nearly impossible to get a hold of an agent. It appears you don't want customers to get assistance.
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Harsh Jaiswal (@HarshJa31314645) reported@AmazonHelp My order is marked delivered but I did not receive it. Please check and resolve this issue. I need a refund or replacement. #Amazon #Complaint
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alen gulyan (@GulyanAlen) reported@patientinvestor Not if you dollar cost averaged it . All great stocks/ companies have down years and it’s time to buy more. Generational wealth is building your position over 5-10yr window as long as the company is innovating and executing? Tesla is the new Amazon, Google , Nvidia, Apple….
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Armaan Sidhu (@realarmaansidhu) reported2026 tech dips minted millionaires. @antibearthesis tracked the rotation. Neoclouds bottomed first. Then Mag7 followed. Now fintech is up. $NBIS bounced from $67 to $146, up 118%. IREN from $29 to $55, up 90%. CRWV from $68 to $116, up 70%. Then the Mag7 leg. Amazon $197 to $256, up 30%. Meta $520 to $676, up 30%. NVIDIA $165 to $198, up 20%. Now the rotation points to fintech. $SOFI at $18, $HOOD at $84, $NU at $14. Sector rotation in 2026 has been clean and predictable. Each leg of the rotation took 6-10 weeks. AI infrastructure ran first because the bottleneck story was clearest. Mag7 ran second because earnings caught up. Each leg confirmed the macro thesis. Fintech is structurally different from AI infrastructure. SoFi, Robinhood, and Nu Holdings benefit from a different driver. Lower interest rates. Improved consumer credit conditions. Higher trading volumes. Those drivers are present in 2026 but they're macroeconomic, not AI-specific. The bull case for the fintech leg is that capital that ran AI infrastructure plays is now seeking the next under-priced sector. Fintech got beaten down hard in 2022-2023. The bear case is that fintech is correlated to consumer credit cycles in ways AI infrastructure isn't. A recession kills fintech earnings faster than it kills NVIDIA's. For ArtiFac readers, the practical play is to size the fintech leg smaller than the AI legs. Fintech is real. Fintech is also more cyclical than AI. The rotation is fine. Just don't pretend it's the same trade.
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Jackson (@Phoenix_risin3) reported@ThrillaRilla369 The people that are juggling are the problem… The people that buy the Amazon that buy the ******* Paramount+ that buy the ******* Netflix; sure if you have them already great, but these arrogant rich people are part of the problem.
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(MHunterPhoenix)(Mystic--SoloPlayer)(TL76)🐦🔥♀️ (@MHunterPhoenix) reported from Borough of Juniata Terrace, PennsylvaniaHonestly, I think the one annoyed with the ads. Oh well. It's not his phone. He needs to deal with it My issue is. Amazon Music has American made songs available. And I like listening to Japanese music so
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Hussain (@Hussain57541802) reported@amazon @amazonIN @AmazonHelp My order has now been cancelled three times, despite Amazon confirming that these cancellations were due to an error on your end. I have attached a screenshot of the email where this error was acknowledged. Because of these repeated errors,
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Avi ( #KeepItSimple ) (@AvKeepitsimple) reportedAn interesting fact on $SPY since the U.S./Israel/Iran conflict - if you remove $GOOG Google, $AMZN Amazon, $AVGO Broadcom, $AAPL Apple, $META, $MSFT Microsoft and $NVDA Nvidia - the market value of the S&P is actually down.
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IVU (@agarwalpunit123) reported@amazonIN @AmazonHelp I received a different product (same brand but wrong item). After being kept on hold for 25 minutes, your customer care executive disconnected the call. Extremely dissatisfied with this service. Facing such issues with Amazon is really disappointing. Resolv
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Amazon Help (@AmazonHelp) reported@kamgardenbabee We don't have access to Amazon accounts or contacts via Twitter for security reasons. We have offered you a link that will send your query to us directly. If you would prefer to continue in the Amazon app we would ask you try pressing the end this chat button and starting a new chat to see if the issue persists. -Alex