Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Prairieville	Website Down	5 hours ago
Manaus	Errors	9 hours ago
Cergy	Sign in	11 hours ago
Welver	Errors	11 hours ago
Paris	Errors	14 hours ago
Edison	Website Down	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erik Petrosyan (@ErikPetros) reported 5 minutes ago

  Amazon going down. Apple new highs. Microsoft going down.

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  Anish (@multibaggermind) reported 9 minutes ago

  @amitisinvesting Amazon: “We’re turning the entire planet into one giant AWS server farm.” Me: Cool… so when the robots unionize, do we still get free shipping? 📦🤖

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  Char (@CharChargloster) reported 10 minutes ago

  @FoolMeOnce99 @jessmachadoshow Tabitha … why don’t you get busy donating to TB and updating his amazon wish list … stop slacking !!! First of all he wasn’t able to pay cash for his home home and only had a measley $200,000 down on it!! And I hope you don’t expect him to ride around in a Lexus for much longer he needs a car upgrade as well… chop chop get to it … his lifestyle isn’t going to pay for itself … get of twitter and get to work!!!

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  aritzystan ꕤ PETAL DAY (@aritzystan) reported 12 minutes ago

  @TheGrandeTop10 @amazon you weirdos …. @TeamAriana fix this please

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  the caterpillar of wonderland (@lunaredsunrise) reported 13 minutes ago

  @angelinaReal127 I want to go to the library with you one day Angelina and spend the whole day there. I won’t rent any books just reference and write down titles to buy from Amazon hardcover.

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  JD (@bogolangg) reported 17 minutes ago

  @RepublicRecords @tatenda_mujue fix the ******* amazon pre orders

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  DraculaX🇦🇱 (@GalenSmith85) reported 17 minutes ago

  Amazon only 1 commented news broke The other 1s Sweep this under rug How crazy working *** off no problem people getting help Man like work u death ain't no joke Bezos like taxes really buddy Reminds me lex luther

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  JamesSDO (@James_SDO) reported 19 minutes ago

  @timmckay52 I think it's an Amazon issue this time, lol. The cover is right on the store page, but the ones they sent are old versions.

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  Alina ꕤ (@ariana13234) reported 20 minutes ago

  @eternal1te @amazon @amazon fix this **** asap

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  𝕊𝔼ℂℝ𝔼𝕋 𝕄𝔸𝕋𝕌ℝ𝔼 (@secretguynw) reported 22 minutes ago

  Well can you believe it today I was advised by a straight talking Irish mud 60s doctor for any aches pains Use uddermint !! I swear down this came from Amazon and it’s very strong but my god works way better than any freezes and sprays gels etc and it is linked to studies 👌🏻

• 
  Cinephile girl ꕤ (@somemoviegirl) reported 23 minutes ago

  @AGSpotify7 Fix thisss @amazon

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  sophie ˚ (@sophie_dawn_4) reported 24 minutes ago

  @FortuneMagazine @amazon at what point does 'everything store' become a monopoly issue

• 
  Stan Sieler (@sieler) reported 27 minutes ago

  In older days, we'd shop at a store (or even mail order) and we could #$% *CALL* them if there was a problem. Now, with giants like Amazon, there is no effective way for consumers to report problems. 3...

• 
  Lunar Think Trade (@LunarThinkTrade) reported 29 minutes ago

  Amazon: Best positioned to win token-as-a-service Amazon was visibly late to the AI train through 2023 and early 2024. Azure rode the OpenAI partnership to the fastest absolute growth, and Google leaned on Gemini plus its TPU stack. But the slow start highlighted structural advantages that are now compounding. Here is the case across three pillars. 1. The in-house silicon stack (Graviton, Trainium, and Inferentia) This is the differentiator. Amazon runs three custom lines: Graviton (Arm-based general-purpose CPU) and Trainium (AI training/inference accelerator), and Inferentia. In Q4 2025 Jassy noted that two large AWS customers asked to buy all of Amazon's Graviton capacity for 2026, which the company declined given other demand. The chip business grew roughly 150% Q/Q through 2025. The vertical integration lets AWS undercut GPU-priced compute on margin while still capturing spread, which is exactly the "token as a service" economics: if you own the silicon, the memory controller, the networking, and the data center, you control cost per token end to end rather than paying Nvidia's markup on every unit. Google has the same logic with TPUs. Microsoft does not yet have silicon at that maturity, which is why it remains the most exposed to Nvidia's pricing. Trainium has the higher run rate over TPUs as of 2026. 2. Dominant cloud provider and enterprise ecosystem AWS is still the largest single cloud, roughly 30% share and about double Google Cloud in absolute revenue, and it holds the deepest enterprise install base. In November 2025 OpenAI signed a $38 billion multi-year capacity deal with AWS. In February 2026 Amazon agreed to invest up to $50 billion in OpenAI, made AWS the exclusive third-party cloud distributor for OpenAI's enterprise platform, and OpenAI added $100 billion over eight years to the existing $38 billion agreement. The unlock was possible because OpenAI's exclusive Microsoft cloud arrangement was renegotiated in 2025, removing the right-of-first-refusal that had locked OpenAI to Azure. OpenAI also committed to two gigawatts of AWS Trainium capacity for training, so this is not just GPU rental, it feeds back into the wheel in pillar one. Meanwhile, hosting, training, and investing heavily as the biggest cloud provider for Anthropic. AWS now hosts both frontier labs (Anthropic and OpenAI) plus the broadest enterprise base, which is the ideal position to be the neutral tokens-for-hire layer that enterprises actually buy from. 3. Why the financing makes sense (growth rate x margin x cost discipline) Why does Wall Street Particularly like the increased capex spending from $AMZN ? AWS grew 24% in Q4 2025, its fastest in 13 quarters, with a 35% operating margin. AWS generates the most operating income in Amazon. The cost-efficiency posture Jassy focused on when he first took over as CEO is materializing: stripped fulfillment and headcount cost out of the retail business, which is why Amazon can absorb a 200B+ capex year without the same free-cash-flow shock. That said, Amazon's free cash flow is projected to turn negative in 2026, and Amazon signaled in an SEC filing it may raise equity and debt to fund the build-out. AWS is front-loading capacity against committed demand rather than speculative demand, with contracted backlog (OpenAI, Anthropic) underwriting the spend, and 24% growth on a $142B run rate. Amazon's optionality is now levered to both labs. Amazon has invested $8 billion in Anthropic, opened the $11 billion Project Rainier data center in October 2025 to train and serve Anthropic models, and Anthropic committed to 1 million Trainium2 chips by end of 2025. Layer the up-to-$50B OpenAI stake on top, and Amazon holds equity-like exposure to the two most valuable model companies plus the infrastructure revenue they generate. $AMZN is objectively top 2 in ALL 3 PILLARS KEY TO SUCCESS. This is why they are structurally in the best position to host AI infrastructure.

• 
  Tajxbdkaq (@Tajxbdkaqr3) reported 31 minutes ago

  @TheGrandeTop10 That’s why I never buy vinyls through them. FIX THIS @amazon

• 
  cupid ꕤ (@ppastlife) reported 31 minutes ago

  @ArianaWorldHQ @amazon ? why tf would they do this @amazon fix it

• 
  🪷🤍💚🩷Ari's Favorite Tayarianator 🩷💚🤍🪷 (@kbye4now_swt) reported 35 minutes ago

  @TheGrandeTop10 THIS IS A ******* SMEAR CAMPAIGN THEYRE PLOTTING AGAINST MY GIRL @amazon @amazonmusic ******* FIX IT

• 
  WTF:) (@TracyBagwell50) reported 40 minutes ago

  I am going silent for a while. I really hate my android phone. Cheap A16 it so quiet so small. I bought for my car. It fit in this cubby. I plub it in and my car takes over. My Iphone is broken. I was so pisst. Amazon **** my arm up. I love Amazon..... the news of my arm. Being yold I got to go corporate or find pencil pushing job pass me off. Who knows maybe I should run for mayor. If I lose at least I will have some form of experience. It's not a gun issues .... lack of cops . I will do it because. I not afraid . I fear only God.

• 
  Philip Peake (@PhilipPeake) reported 41 minutes ago

  @MJDeLaWho I bought one a while ago. It was as a backup in case my 1gbps Xfinity connection dropped ... of course, it has only had momentary glitches since. But I pointed my Roku at the Starlink and my TV (YT tv), Amazon Prime, Netflix etc. has been flawless. My cell phone also uses it for wifi phone calls - again, no problem.

• 
  ₿ig Ghost (@herrenpower) reported 43 minutes ago

  Listening to @ivanhodl talk about Paybox, I think most people are missing what’s actually being built. This isn’t crypto payments. It’s infrastructure for how humans interact with commerce. Right now, every need means a new app, a new login, a new interface. Food, rides, flights, shopping. It’s fragmented and exhausting. Paybox is betting on one shift: chat becomes the front door. You don’t open Uber. You tell Claude “get me a ride.” It handles discovery, pricing, and payment. You approve. Done. Same flow for flights, food, subscriptions, bills. The apps don’t disappear. Their UI just stops mattering. Uber still runs rides. Amazon still runs logistics. Paybox becomes the transaction layer connecting everything. The real objection isn’t AI capability. It’s trust. What happens when the agent makes a mistake? Paybox’s approach is simple: don’t rely on trust, enforce constraints. Scoped credentials. Approval modes (manual vs autonomous). One-time virtual cards instead of exposing full balances. The system is designed so the agent can’t exceed what you authorize. For irreversible actions (like on-chain trades), the answer isn’t reversal, it’s prevention: slippage limits, confirmations, tight permissions. Where this gets interesting is distribution. Today, Paybox curates the marketplace. Long term, if this becomes an open marketplace where anyone can plug in airtime, bills, rides, off-ramps, and get paid through chat. At that point, Paybox doesn’t chase merchants. Merchants compete to be accessible through Paybox. And adoption won’t come from convincing users directly. It’ll come from becoming infrastructure banks and platforms integrate into. People don’t trust new systems. They trust familiar brands using new systems. Bottom line: Paybox isn’t just a wallet. It’s early infrastructure for a world where “download our app” is no longer the default. Chat becomes the interface. Everything else becomes backend.

• 
  Ali (@MerruX) reported 46 minutes ago

  Amazon about to run into a cash problem

• 
  Wall St Engine (@wallstengine) reported 46 minutes ago

  Amazon $AMZN on AI infrastructure returns: “On average, it takes a little less than 3 years to break even on that investment.” “The servers currently have a useful life of at least 5 to 6 years, and most of our AI capacity these days is being contracted for at least five-year terms.” “Our data centers have 30-plus-year useful lives and should support at least five to six generations of server economics.”

• 
  David (@Sophia94130) reported 47 minutes ago

  @ChrisCamillo I bought Amazon several months ago on your recommendation and it's still down 7%

• 
  h (@brigherdays) reported 48 minutes ago

  @amazon fix petal now 🖕

• 
  SasoEquity (@saso_capital) reported 49 minutes ago

  My key takeaways from $AMZN (Amazon) Q2 2026 earnings call. 1. AWS reaccelerated hard and is the entire story. $42.2B revenue, +37% YoY, fastest growth in 18 quarters. Annualized run rate now $169B. Operating income $16.6B with a 39% margin (up from 33% a year ago). AWS now contributes the majority of Amazon’s operating profit. This is the cleanest reacceleration print of the AI cycle so far. 2. AI and custom chips each crossed $25B annualized run rates. Both growing triple digits. Jassy explicitly linked AI spend to higher core AWS consumption, customers adopting AI are also pulling more traditional compute, storage, and networking. The flywheel is visible in the numbers. 3. CapEx raised again, and demand still exceeds supply. 2026 CapEx guided to $220B (up from the prior $200B plan). Jassy was blunt: even at this level, Amazon will not have enough capacity to meet all customer demand this year. Memory costs were cited as a key driver of the increase. Same capacity-constrained message we heard from $MSFT and $META. 4. Free cash flow is the clear cost of the build. TTM free cash flow swung to a $7.6B outflow, driven by a $66B year-over-year jump in net CapEx for AI infrastructure. Operating cash flow remains very strong ($161B TTM), but the cash conversion is being deliberately sacrificed for capacity. 5. Retail and Advertising remain solid supporting actors.North America +16% to $116B, operating income $9.1B. International +15%. Advertising +26%. Record delivery speeds (40%+ more same-day/overnight items for Prime members). Grocery and Everyday Essentials outgrowing the rest of the store. The consumer business is not the growth engine, but it is not a drag either. 6. Q3 guidance was the only soft spot.
Revenue $197–202B (9–12% growth). Operating income $22.5–26.5B. The growth rate steps down from the 20% just delivered, partly due to tougher comps and the timing of Prime Day. The market largely looked through it given the AWS strength. 7. Jassy’s framing was confident and capacity-focused. He repeatedly emphasized that AWS is “booming,” that AI is driving both direct and indirect demand, and that the company is investing ahead of a multi-year opportunity. The tone was closer to “we cannot build fast enough” than “we hope the spend pays off.” 8. Net income was inflated by the Anthropic mark-up. $62.6B net income / $5.75 EPS included a large non-operating gain from the Anthropic investment. The operating picture ($27.5B) is the cleaner number to focus on. Bottom line: A high-quality beat led by a decisive AWS reacceleration to 37%. The market correctly focused on the growth rate and the still-unmet demand rather than the CapEx increase or the temporary FCF hit.

• 
  bella (@petaloutnow) reported 51 minutes ago

  @TheGrandeTop10 @amazon Fix your temu looking *** app

• 
  shape it up 𓂆 spudboys (@timemagnet) reported 54 minutes ago

  @stkms0011223344 YES i get the twist cap ramen broth and water it down, add all sorts of shitakke and onion stuff there was a nori powder on amazon. i have the 800 degree salt from Lotte )

• 
  RoxieTrix (@RoxieTrix) reported 57 minutes ago

  @amazon Your products and their delivery is going down hill. You used to be reliable. If you ordered it would be there in the window that was selected. Now it seems like the agreed to window is optional for Amazon. Get your act together. You are no longer my first choice.

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  anon9514782351 (@ljkhgkjhkljhl) reported 60 minutes ago

  @JoelWebbon I support you Joel. But I subscribed to your NXR patreon, specifically because I wanted the signed copy of the book, it shut down and I never received it. I did order it from Amazon after. I would have appreciated an email regarding it though. Thanks

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @fallen_halo_1 Hey there! Thanks for reaching out to us and sharing your feedback and understand your frustration. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Ronda