Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Miami	Website Down	27 minutes ago
West Springfield	Errors	1 hour ago
Toronto	Sign in	2 hours ago
Vancouver	Website Down	4 hours ago
Chiclana de la Frontera	Website Down	6 hours ago
Tempe	Website Down	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kal - Resistance isn’t futile, it’s necessary. (@TruthJustis4USA) reported 9 minutes ago

  @NeonWRE @ChrisMurphyCT Virtually every product is either made abroad or includes parts made aboard. It’s funny that you mention receipts. Amazon announced that they were going to include a line item called tariff tax and the government came down hard on them so they caved.

• 
  Dr.Shiv Narayan (@Shivnar61788679) reported 13 minutes ago

  Dear @AmazonHelp @amazonIN @amazon It is very unfortunate that I have to use this platform and bring this issue to the public attention. I had ordered a premium shoe from Amazon on 12th April and a wrong product was delivered for which I had filed a return.

• 
  Abhishek singh (@Abhishe47825734) reported 16 minutes ago

  @AmazonHelp I have already contacted customer care multiple times, but no solution has been provided so far. This situation is causing me a lot of mental stress. I request you to resolve this issue urgently instead of redirecting me again.

• 
  🌸🌸On a Tangent🌸🌸 (@neetaraina1) reported 16 minutes ago

  @AmazonHelp That link is not working. As expected.

• 
  Scott Cason (@cardradioengr) reported 16 minutes ago

  @BowersFamValues @SenBeauClaghorn @ByPatForde Cord-cutting has broken the economics that made it, and networks like ESPN, insanely profitable. They are now getting competition from outlets like Netflix, Amazon and Apple. They will now have to convince people to pay to watch ESPN, they won't be forced to pay for ESPN just because they are in their cable package. If they slip up, these other streamers will eat their lunch. The days of insane rights fees are coming to an end.

• 
  Ibrahim Et (@theibrahimet) reported 17 minutes ago

  Anyone had success in taking down counterfeits on Amazon?

• 
  Ryan Casuso (@ryan_casuso) reported 19 minutes ago

  I am notoriously unable to part with a dollar and Amazon opened up a warehouse down the street to accommodate wife's orders

• 
  Knightwolf (@Knightw0lf_) reported 22 minutes ago

  @tkskkoja @TuppGalloCapon @kazakura_22 although Netflix and amazon they did reduce piracy but they have there own problems of account sharing which about 33% shares there account with one to a few people in the u.s. Also Netflix and amazon streaming did also kill of the dvd movie rental stores.

• 
  Catherine (@NTMF4G_85) reported 24 minutes ago

  @AmazonUK why is it so difficult to get in contact with customer services anymore! My packages is missing and I have video footage of the amazon driver placing the packages down taking the picture then putting them back in his in bag. This is totally unacceptable.

• 
  A non biased American (@easytoseeitall) reported 26 minutes ago

  @Ric_RTP They do this on 3rd party sellers. The problem is there more costs to selling on amazon than Walmart etc so it actually raises all prices

• 
  Payal Chauhan (@PayalChauhan30) reported 31 minutes ago

  I need: ✔ Immediate status update ✔ Refund processed ASAP ✔ A callback from your team Fix this urgently or I will escalate this further publicly. #Amazon #CustomerComplaint #RefundDelay

• 
  SugarplumSLCF (@SugarplumSlcf) reported 33 minutes ago

  This, too shall pass and come down in Jesus’ name. No more manipulation. Those that do this @amazon @Walmart @Target will lose everything if they don’t correct this behavior.

• 
  daveisyourhero (@Daveisyourhero) reported 34 minutes ago

  @mkeolver Very interesting subject matter. I'm Gen X at 53 years old and just missed the online generation of console playing (for better or worse...lol) I generally have enough tech ability to keep up with simple menu apps (Amazon, banking, etc) but pretty ******* Gustarded with any advanced or multiple platform use. My teenage sons rip *** on gaming and coding....they suck down most of our 2MB hardwired Beacon broadband, leaving my Boomer *** Hulu or YouTube vids buffering occasionally 😮‍💨 Appreciate the info, Mike

• 
  Akash (@akashmodak28) reported 35 minutes ago

  Despite the full payment made 50+ days ago, Platinum Auto Pune claims they "haven't received funds" from Amazon. Now, they are demanding I pay a new FY price hike upfront. Why is the customer penalized for a settlement issue between @RE_Cares and @amazonIN? (2/4)

• 
  spring flowers (@teddyforme3) reported 36 minutes ago

  @AmazonHelp I don’t need to return the contents. It was the outer amazon box that smelled. I called got. $15 credit to use. I have neuropathy as it is and that stink made me dizzy. I had trouble walking all morning.

• 
  Ron Shah (@obviceo) reported 37 minutes ago

  🤖 I committed to posting one way I'm using AI every day. Here's tip #12. Was looking at our inventory numbers last week and something didn't sit right. We sell across DTC, Amazon, and retail. Same warehouse. Every team does their own forecast. I don't think the total across all three has ever been in one place. Probably should have thought about that a long time ago. Started pulling it into Claude this week. What we have, what each channel has promised, how fast everything's moving. Early look says we're tighter than anyone thought on a couple SKUs. One is a retail replenishment. That comes up short, shelf space is gone. You don't get that back. Don't have the full answer yet. But this is what I think AI is perfect for. The stuff that falls between teams. The stuff nobody catches until it's a problem. If you're running multiple channels, what's catching this for you?

• 
  Ritesh Kumar (@riteshkumar1974) reported 38 minutes ago

  @AmazonHelp @amazonIN I wanted to avoid you giving me generic answers and links which will not solve my issue. So had no choice but to provide you details. Pl talk to the delivery agent and ask him to whom he has delivered the package.

• 
  inder Singh tanwar (@tanwar_inder) reported 39 minutes ago

  @AmazonHelp @amazonIN “Link is not working, no option to submit details. Please assist here or arrange callback.”

• 
  Raja V (@RajaV1563138063) reported 45 minutes ago

  @AmazonHelp I contacted support multiple times but no proper help was provided. That’s why I reached out on X. Pickup is failing repeatedly due to courier issue. Please arrange immediate pickup or refund.

• 
  breeze (@Breezeonhodl) reported 49 minutes ago

  @shachikyoto yeah the models are starting to feel really good. Even robotics is starting to get interesting with world models, and I think blue collar jobs will start seeing the AI stuff more clearly in 1-2 years, it'll replace fast food workers or Amazon cuts their manufacturing workers by 75%, etc.. and then just becomes the slow replace of x, y, z job there too.

• 
  Pankaj Gupta (@pankajgupta022) reported 49 minutes ago

  @AmazonHelp Pls stop making fools, chat got disconnected without resolution and she was not willing to understand the problem

• 
  NH1000 💙 (@nickh1000) reported 54 minutes ago

  @Aprilshack @AmazonUK @AmazonHelp Ha. Yes you’re probably right. Some drivers are amazing, bring stuff up to my floor etc, others just dump stuff outside the front doors. Know it’s the nature of the beast but they should at least fix the feedback function on the app!

• 
  Yanchong Li (@SpringMushrooom) reported 54 minutes ago

  6/ The Amazon's soil is terrible — rain leaches nutrients away almost as fast as they appear. So how does the rainforest not starve? It gets fertilized by the Sahara. Trade winds lift 182 million tonnes of dust/year. ~22,000 tonnes of phosphorus lands on the Amazon. Exactly what's lost to runoff.

• 
  Lovely (@Lovely98480807) reported 57 minutes ago

  @AmazonHelp Its not working for me

• 
  "Wahoo Don" Meredith (@WahooDonnie) reported 60 minutes ago

  @geemoney31666 @solar_ric Worked in an Amazon data center myself. They’re all browns that can’t be bothered to look up from their video game walkthroughs while they’re supposed to be training you, even when a 600-pound server almost falls on their head because they won’t turn away for more than 3 seconds.

• 
  Press Gazette (@pressgazette) reported 1 hour ago

  Since merging with Cafeyn, Readly has been flooded with user complaints via Trustpilot due to technical issues with the app The merger also means the app is no longer carried by Amazon and Huawei devices

• 
  excid (@excid2) reported 1 hour ago

  @Ric_RTP This is the manufacturer not Amazon. It happens with a lot of brands that set minimum pricing. Amazon, and others, are not allowed to sell below that. All Amazon is doing is making sure that the same rules apply to everyone. I owned a retail store. Minimum pricing is usually set by the manufacturer. If you sell below that you get in trouble by the manufacturer if caught.

• 
  Muhammad Waseem raza Qadri (@Muhamma76994457) reported 1 hour ago

  @AmazonHelp I sent several messages there. I've been constantly worried for eight days, but my problem hasn't been resolved. That's why I messaged X.

• 
  innocentparrot (@AnotherDataP) reported 1 hour ago

  Lots of websites not working rn, is some amazon or google datacenter down?

• 
  Dilip Gupta (@DilipGupta66105) reported 1 hour ago

  @AmazonHelp I have already contacted Seller Support multiple times and followed the same link, but no resolution. This repeated issue is causing losses. Please do not redirect again. Kindly escalate internally and arrange pickup today without fail. Case ID: 12444394632