Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Manaus	Errors	25 minutes ago
Cergy	Sign in	2 hours ago
Welver	Errors	3 hours ago
Paris	Errors	6 hours ago
Edison	Website Down	8 hours ago
Chihuahua	Website Down	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Corona - The Options Oracle (@EdwardCoronaUSA) reported 5 minutes ago

  📌 Stocks in Focus Microsoft $MSFT Trading at $429.66, up $39.12, or 10.0%. Microsoft beat earnings expectations by $0.50, exceeded revenue estimates, reported Azure growth of 43% in constant currency, guided September-quarter revenue above consensus, and expects Azure growth of 45% in constant currency. Meta Platforms $META Trading at $530.31, down $55.61, or 9.3%. Meta missed earnings expectations by $1.01, reported revenue in line with estimates, guided third-quarter revenue in line, narrowed its fiscal 2026 capital expenditure guidance, and raised the lower end of its total expense guidance. Qualcomm $QCOM Trading at $146.90, down $8.78, or 5.6%. Qualcomm missed earnings expectations by $0.02, exceeded revenue estimates, guided fiscal fourth-quarter earnings below consensus, and provided revenue guidance in line with expectations. Starbucks $SBUX Trading at $110.56, up $6.42, or 6.2%. Starbucks beat earnings expectations by $0.19, exceeded revenue estimates, raised its fiscal 2026 earnings guidance above consensus, and reported third-quarter North American comparable sales growth of 8.1%. Apple $AAPL Scheduled to report quarterly earnings after Thursday’s closing bell. Amazon $AMZN Scheduled to report quarterly earnings after Thursday’s closing bell.

• 
  JAC (@IronPortfolio) reported 6 minutes ago

  Solid day yesterday. eBay: $324, Website 1: $1.547, Website 2: $575. Amazon 1: $674 Amazon 2: $1,727. Walmart 1: $72 Walmart 2: $0, Stocks: -$2,127. Approx 3,000 credit card points. Real Estate: No income, no expenses, no issues.

• 
  Divyanshu Chowdhary (@mr_mktExplainer) reported 7 minutes ago

  @AmazonHelp I just deleted the saved card and put the card info again and it shows EMI option now. I am not saving the CC info again if the website has a glitch. Also, I don't want to escalate the issue. I just wanted to bring this to your notice. Can do better on Customer Representatives.

• 
  NOVA VENTURES (@NovaVenturesCEO) reported 11 minutes ago

  Called it at noon: one AI trade, opposite verdicts. Now the tape agrees. Nasdaq 100 up near 3% intraday, erasing yesterday's correction on Microsoft's Azure beat alone. $MSFT up as much as 15%, Meta down 9%. Apple and Amazon face the same test tonight. #Nasdaq #Markets

• 
  Yola (@yo_lak) reported 12 minutes ago

  @amazonIN @AmazonHelp My first truly frustrating experience with Amazon I ordered a Pigeon Juicer Mixer Blender from Amazon and received it the next day. Unfortunately, it stopped working after just one month (well within the warranty period). On 3 July, I contacted Amazon Customer Care. They told me I needed to raise a ticket with the Pigeon team first, and that if Pigeon didn’t respond within 7 days, Amazon would step in to help resolve the issue. Pigeon never responded. I called Amazon again on 10 July. This time they insisted I had to email the Pigeon team and wait another 7 days for a reply. Trusting Amazon’s process, I did exactly that—and still received no response from Pigeon. On 20 July I called Amazon once more. They assured me they would raise an internal ticket and that if the issue wasn’t resolved within the next week, I would receive a full refund. They also guaranteed a callback. No callback ever came. When I contacted them again today, I was told the ticket had been automatically cancelled by a team lead, and therefore my refund request was refused. After spending an entire month following every instruction Amazon gave me and investing a significant amount of time, this is the response I received from a company I have ordered from regularly and trusted for years. I am extremely frustrated and disappointed. I have screenshots of the emails in which Amazon promised a resolution (refund or return). If you cannot properly support a product after selling it, please don’t sell it in the first place.

• 
  Trade Research Ai (@TheBenchTrades) reported 18 minutes ago

  THE BENCH: STATE OF THE MARKET The market is no longer asking whether AI demand is real. It is asking who can turn that demand into cash flow. South Korea remains the warning. KOSPI: 5,593.56, -1.23% Week to date: approximately -16.4% Decline from June peak: approximately -38.6% KOSPI Volatility Index: approximately 86 Samsung Electronics: -0.7% despite record earnings Foreign selling during July: approximately 18.5 trillion won A smaller KOSPI decline is better than another circuit breaker. It is not stabilization. The index rebounded near 5,977 before sellers took control again. The physical AI boom remains intact. The financial trade is splitting apart. Microsoft is up after showing investors a path from AI spending to future cash flow. Meta is down sharply because the market sees investment costs rising faster than confidence in returns. That is the new divide. Current U.S. indications: SPY: approximately -1.5% QQQ: approximately -2.0% IWM: approximately -1.6% SOXX: approximately -5.5% NVDA: approximately $190, -3.4% MU: approximately $739, -9.9% TSM: approximately $375, -4.5% Bitcoin: approximately $64,500 Brent crude: approximately $92 30-year Treasury yield: approximately 5.24% MARKET REGIME: AI-capex bifurcation inside a high-rate, high-volatility risk regime RISK SCORE: 4.8 / 5 The biggest problem is no longer valuation alone. It is the cost of capital. AI infrastructure requires years of spending on chips, data centers, power, cooling and networking. The 30-year Treasury yield is near its highest level since 2007. Oil is back above $90. Investors now require proof that AI returns can exceed financing costs. Korea is telling us memory remains the weakest link. Micron is now the direct U.S. stress test. It may eventually become the best bargain in the semiconductor complex. It is not confirmed yet. BEST SETUPS AFTER CONFIRMATION: • MSFT if the post-earnings gap holds • NVDA if $188-$190 holds and it reclaims $195 • MU if $700-$725 forms support and it reclaims $750 • TSM if $370 holds and it reclaims $380 • SOXX if $460 holds and it reclaims $475 with broad participation • Energy while Brent remains above $90 KEY RISKS: • KOSPI breaks below 5,500 • Korean volatility remains near historic highs • MU loses $700 • SOXX loses $460 • NVDA loses $188 • Amazon disappoints on AI returns • Apple weakens the lower-capex refuge trade • The 30-year yield remains above 5.2% • Brent approaches $100 CAPITAL POSTURE: 20% to 35% deployed 65% to 80% cash The AI boom has not ended. The market has stopped giving every company credit for participating in it. Microsoft is being rewarded for showing the economics. Samsung, SK hynix, Meta and Micron are being asked to prove more. Do not buy the company with the loudest AI story. Buy the company whose cash flow the market is willing to reward. Proof, not hype. @TheBenchTrades Not financial advice. Educational only.

• 
  Joe Harris (@_joe_harris_) reported 21 minutes ago

  Bold move by DoorDash. Similar playbook as Amazon, John Deere, Tesla: - Be a massive logistics network - Already have customers, routes, fleet ops - Robot becomes new node - The go-to-market problem is already solved - The moat is the data, not the drone/robot Expect some more logistics and delivery companies to follow

• 
  A Bit Crunchy (@AbitcrunchyDana) reported 23 minutes ago

  @jairotor @DawnsMission You can buy dawn anywhere - but I buy Castile Soap directly from Dr. Bronner's website. I've bought it from Amazon but the seller watered it down. Since I water it down myself, I could tell with the first bottle of foaming soap that I made. Essential oils fr there also a ripoff!

• 
  aTinyBookAbout (@atinybookabout) reported 29 minutes ago

  @lazarframer are doing for Amazon alternatives (a space i know much better than Framer/design) - tons of derivative content/AI on the marketplace - much harder to sell now than 10 years ago, but easy to build a very niche audience/brand solving 1 problem for 1 specific audience with ....

• 
  Tiffany Ford (@tford218) reported 29 minutes ago

  @mandalynns23 Here in florida Amazon has been amazing still but I canceled my walmart subscription id used for the last 5 years because the service went down hill. Nothing is in stock, the shoppers are imigrants who dont speak english and always get the wrong things. Im done with walmart.

• 
  Paul R. La Monica (@LaMonicaBuzz) reported 32 minutes ago

  Amazon and Apple both report earnings after the close. Apple has been a tech leader YTD while Amazon has lagged but $AMZN up 5% today and $AAPL down 2%.

• 
  ᴀɴɢʀʏʀosᴇ (@angryrose) reported 32 minutes ago

  @AmazonHelp @Shpigford @amazon Yes fix this it’s annoying we hate it

• 
  Soundwave does amateur photos (@amateur_does) reported 32 minutes ago

  @TrickshotTF @TFHypeGuy @TFHateGal Yikes I had gotten mine from Amazon a few years back. Came through the postal service had no problems

• 
  Geoff H (@SQLCatt) reported 33 minutes ago

  @AmazonHelp @Shpigford @amazon FIX IT

• 
  nozydog (@nozydog) reported 34 minutes ago

  @liam43102 @amazon Evri (Hermes) were always a bit **** with deliveries but I haven't had any problems with Prime deliveries in my area, & we order many items every month! Maybe you just have an incompetent courier in your area!

• 
  Supriya Pradhan (@confused_skull) reported 36 minutes ago

  @AmazonHelp Despite repeated conversations with your customer support representatives, including Sahil and Simran, the issue remains unresolved.

• 
  Helgi (@HelgiPlum) reported 37 minutes ago

  THE AI TRADE JUST SPLIT IN HALF AND THE SPLIT IS NOT ABOUT SPENDING Same night. Both spent enormous money on AI. Opposite reactions. Microsoft: revenue $90.0B, up 18%. Operating income $40.6B. EPS $4.81, up 32%. Quarterly capex over $40 billion. Stock up 9% after hours. Meta: record revenue $60.8B, up 28%. Capex $31.1B, up 83%. Free cash flow down 91% to $780 million. Stock fell. Read those capex numbers again. Microsoft spent MORE than Meta and got rewarded for it. So the market is not punishing AI spending. It never was. It is punishing spending that has not shown up in the revenue line yet. Microsoft showed the cloud numbers in the same quarter as the bill. Meta showed a promise and a 91% drop in cash. Alphabet made the same mistake this month and lost around $300 billion. Apple and Amazon report tonight into that exact question. The AI trade is not dying. It is being sorted into who gets paid now and who is asking for patience.

• 
  Protag (@T_H_E_Protag) reported 38 minutes ago

  Walmarts and Amazon ship houses being allowed to operate during COVID while Maria’s down the street having to shut down should’ve told everybody that it was a scam. But retards gonna retard.

• 
  经磕 (@Tr32com) reported 41 minutes ago

  Tonight, Wall Street isn’t waiting for two earnings reports. It is putting two AI strategies on trial. Apple was mocked for moving too slowly on AI. Amazon kept building data centers, buying chips, and pouring cash into AI infrastructure. Now comes the irony: as the AI trade cools, the company that spent less may be rewarded for its restraint. Apple and Amazon report after the closing bell on July 30. Both earnings calls begin at 5:00 p.m. ET. My prediction: Apple will deliver the stronger after-hours stock reaction, and at least one of the two stocks will move more than 5%. Apple’s advantage isn’t just hardware demand or Services revenue. It has avoided matching its rivals dollar-for-dollar in an AI infrastructure race that is consuming enormous amounts of free cash flow. Amazon faces the opposite problem. AWS revenue grew 28% in the first quarter, yet Amazon’s trailing 12-month free cash flow collapsed from $25.9 billion to just $1.2 billion, largely because of infrastructure investment. That means Amazon could beat revenue expectations and still see its stock fall. Investors will be watching AWS growth, AI capital spending, margins, and—above all—whether cash flow begins to recover. From now on, every major AI earnings report should be judged by four questions: 1. Is AI generating identifiable new revenue? 2. Is revenue growing faster than capital spending? 3. How much free cash flow remains after infrastructure investment? 4. Is management discussing money already earned—or money it hopes to earn years from now? The market’s scoring system has changed. A company could once add billions in value simply by announcing another $100 billion AI investment. Now investors are asking how much cash that investment will actually produce. Amazon is the test subject. Apple is the control group. If AWS keeps growing rapidly while Amazon’s free cash flow remains near zero, would you call that the construction of a durable moat—or the destruction of shareholder capital? The market is no longer rewarding whoever spends the most on AI. It is beginning to reward whoever can turn compute into cash. Events are temporary. Systems are enduring.

• 
  haitham (@theonlyhaitham) reported 41 minutes ago

  Amazon support just rewrote my backend keywords without asking me. Found it buried in a case reply this morning. I filed about a catalog error, they fixed it, and while they were in there they replaced my entire generic_keyword field with their own string. Prebiotic, microbiome, bloating relief, about 40 terms I never wrote. Two things about that. First, their string is actually decent. It reads like what their own search data says my product is. Second, nothing notified me. If I hadn't reread the case log I'd be indexing on keywords I've never seen. If Amazon support has ever touched your listing, pull up the case and read what they actually changed. The fix you asked for is rarely the only edit they made.

• 
  Melvin (@MelvinInvests) reported 41 minutes ago

  Listen up, degens, all the high beta names are ripping today, so if you cannot handle this kind of volatility, sell now (Save this). For the rest of you, let me explain why we are going higher from here. Cooler than expected inflation and a blowout Microsoft print just flipped the entire narrative overnight. June PCE, the Fed's preferred inflation gauge, actually fell 0.1% month over month, the first decline in six years, with the annual rate easing to 3.7% and that's giving the market real hope the Fed has more room to ease up after yesterday's hold. Microsoft dropped fiscal Q4 revenue of roughly $90 billion, up 18%, crushing expectations on cloud and AI strength and that single print is dragging the entire tech and chip complex higher with it, Here's reason number two and it's the story everyone's buzzing about on X today. Leopold Aschenbrenner's AI focused fund, Situational Awareness, reportedly took heavy losses in this month's chip selloff after running highly leveraged bets on names and the fund apparently exited its entire public equity book in one giant block trade under margin pressure. Reports say Citadel scooped up the bulk of those holdings at depressed prices and the internet's having a field day with the timing, a heavily levered AI bull getting forced out right near the bottom, right before a rally powered by the exact kind of AI strength his fund was betting on. That's a textbook example of forced deleveraging shaking out weak hands right before the bounce, not evidence that the AI thesis was ever broken. Reason three, the actual demand for compute hasn't budged this entire week, no matter how violent the price action got. Hyperscalers are still fighting each other for GPU capacity, memory is still sold out with pricing still climbing and Microsoft just proved cloud and AI revenue is accelerating. The entire bear case built around AI capex isn't paying off yet just took a direct hit from the largest hyperscaler on earth showing real, accelerating revenue tied to that exact spending. If the return on AI capex was actually breaking down, you would not see numbers like this. Reason four, this rally is confirming that the two biggest macro headwinds from this week are both easing at the same time. Rate fears just got cooler PCE data to lean on and AI ROI skepticism just got smashed by Microsoft's results and when both of the things that were dragging this trade down start reversing on the same day, that's not a coincidence, that's the setup finally clearing. And reason five, we're not done yet, Amazon and Apple still have to report today and if either of them confirms the same AI and cloud strength Microsoft just showed, this rebound has more room to run. I am buying more into this, make sure to follow me @melvinInvests, I am an analyst at Milk Road Pro and if you want to see exactly what I am buying, you can join me using the link below.

• 
  Vignesh Natarajan (@kootuandrice) reported 42 minutes ago

  @ohiain 100%. This market is SOOOO choppy it's kind of nothing like I've traded in the past. The rips and dips are violent. Best to close long positions today or atleast trim significantly going into apple/amazon earnings. I think the broader trend is definitely down and I'd short pops.

• 
  JLG (@JLG_2013) reported 45 minutes ago

  @liam43102 @amazon Never had a problem with Evri, in fact they are a hundred times better than any other courier in my area

• 
  Ankor Research (@Ankor_Research) reported 45 minutes ago

  $MSFT up 10% while $META down 10% ! Large moves but makes sense considering the reports, the little +2.5% and -4.5% moves from last night in after hours were only the beginning as mentioned in my previous post! Waiting on $AMZN numbers to decide between Microsoft and Amazon. I like Google a lot too so will see if I take 2 positions rather than 1 large one. Already out of 5 of my 9 $GOOGL 340C 8/21 at $12.6 bought for an average of $4.40, up nearly 200%

• 
  Rajkumar Mishra 🇮🇳 (@rajkumarrpm_27) reported 50 minutes ago

  @lifelong_online Hello, Do you have any customer service policy. Procured projector from Amazon @amazon @amazonIN which was not starting. Ticket no.1322633 but rather replacing you have sent back me same defective projector which is not starting. Issue pending since 12.07.26.

• 
  Vinod Babu Murakonda 🇮🇳 (@MurakondaVinod) reported 53 minutes ago

  @AmazonHelp Tried through the above link, problem is not yet solved

• 
  Puneet Patwari (@system_monarch) reported 56 minutes ago

  I was asked this system design problem in 3 out of 11 Big Tech companies I interviewed at last year, including Amazon, Google, Atlassian, Salesforce, Walmart, and others. For context, I landed 6 offers in 2025 during my 3-month job switch journey: 1. Amazon (Senior Eng. L6) 2. Walmart (Staff Eng.) 3. Atlassian (Principal Eng.) 4. Salesforce (LMTS) 5. Confluent (Sr. SWE 2) 6. Deliveroo (Staff SWE) What was the problem? It was: Design a distributed job scheduler. I was given different requirements and constraints each time.

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @Ivo_OneHumanity @Ivo_OneHumanity Hi, we're very sorry to hear about the issues you've experienced with your order, and the replacements. Just to clarify, which Amazon marketplace (.com, .uk, .nl, .de, etc.) was used to order these jars? -Laura

• 
  Dubsmachine (@DubsMachine) reported 59 minutes ago

  @Pirat_Nation This stuff happens with Amazon these days. Check Reddit for lots of similar issues on expensive good across the globe.

• 
  Brockway (@Brockway_32m) reported 1 hour ago

  I go to the swimming supply store to get calcium chloride. They can't ring it up because no UPC. They can't look it up because reasons. Manager doesn't answer phone. Hours later my wife tries. Same result. So I get it from Amazon with no problems. YOU CAN'T EVEN RING IT UP! JFC