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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Amazon

Amazon is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Denver Sign in 5 hours ago
Kiel Errors 9 hours ago
Township of Evan Errors 9 hours ago
Allegan Website Down 9 hours ago
Paris Sign in 13 hours ago
Toronto Errors 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • justgrm
    Grim (@justgrm) reported

    This 23-year-old guy assembled a portfolio of 30 AI girls, and each one brings him $2,000 a month through Amazon affiliate. If you look at his screen, it does not look like a TikTok creator panel, it looks like a financial dashboard. 30 rows, each with a girl's name, niche, conversion, baseline income. Monthly yield on the portfolio, $60,000. Annual ceiling, about $720,000. A financial portfolio is built like this: dozens of small positions, each one consistently profitable, and total income does not depend on 1 star. This logic used to be applied to stocks and bonds. That same logic now lives on TikTok. Only instead of stocks there are AI influencers, and instead of dividends there is affiliate commission from Amazon. In his portfolio there is an AI girl about baby care, an AI girl about garden tools, an AI girl about children's books by a specific author, an AI girl about kitchen gadgets for left-handed people. After that another 26 equally small niches in which there is not 1 real blogger. Once a week he sits down at the laptop, checks which of the 30 girls dropped, which one grew, and rewrites her next video. This is not even marketing, it is rebalancing. Each niche gives a predictable curve: the micro-audience grows by 2 to 3% per week, unsubscribes stay near 0, purchase conversion fluctuates between 1.5 and 2%. Any drop in these metrics is a reason to rewrite the offer. The strangest part is that half of his 30 niches are so small that there is not 1 known blogger in them at all. No living person makes content about children's books by a specific author or about tools for left-handed gardeners. And that is exactly where his AI girls take the entire market. The most stable position in his portfolio is the AI girl about baby food for allergy sufferers. She has 35,000 subscribers, not 1 viral video, just a steady flow of $2,100 in affiliate commission every month, without spikes and without dips. The buyer in a micro-niche does not care who recommends the product. What matters to them is that there is a video, there is a product, and there is a link, and this combo closes their entire search. Here marketing turned into financial management, where the main metric is not virality, but evenness of income across 30 sources at once. This guy has not 1 meeting with a client, not 1 brand contract, not 1 contract with a real model, just 30 rows in his spreadsheet and 30 affiliate links. And in this story he himself is not a marketer. And not a TikTok blogger. He is a portfolio manager whose stocks are faces that do not exist. Today his portfolio has 30. In a year it will have 100. In 3 years, 1,000, and then standard micro-influencers on TikTok will close as a class, because in every one of their niches someone's AI position will already be sitting. Here the marketing industry shifted from a creative business into a financial one, with its own portfolios, yield, and risk management. 30 girls. 30 niches. 30 affiliate links. And 1 person who looks at it like an index fund of AI influencers. A real mid-tier investment fund manages the same annual yield as this guy, only the fund has a team of 40 people, regulatory reporting, and a 2-and-20 fee. This guy has a laptop and a ViewMax subscription.

  • MbtHawk
    Matthew Turner (@MbtHawk) reported

    @perplexity_ai Well....Amazon gave me a free split test by accident. Our sales were down 25% in April....but profit was up 24%....and we spent 40% less on ads. Thx for the data @amazon ! Going to tone ads way back even after I fix the suppression issue.

  • SURESHWT
    N.A.S.Suresh Krishna (@SURESHWT) reported

    @AmazonHelp @AmazonHelp How many times do you expect me to reconnect and repeat the same issue? This is not the first time I’ve raised it. I already created a ticket on May 1, and there has been no response or resolution so far.

  • levelupamz
    levelupamz (@levelupamz) reported

    @eleviamofficial yes account health is everything, & amazon is crackling down hard on chemical safety compliance recently

  • MaggieLJohnson
    Maggie Johnson (@MaggieLJohnson) reported

    @txaggieplanner That's where my Amazon boxes are. I have to break them down to get my car in.

  • SamaHoole
    Sama Hoole (@SamaHoole) reported

    Activist: "Cattle are destroying the Amazon." Farmer: "I'm in Cumbria." Activist: "But globally, the system." Farmer: "My cattle eat grass. From this hillside. Where the grass grows because it rains seven months a year." Activist: "Soy is being grown for cattle feed." Farmer: "Soy is grown for soybean oil. The leftover meal goes to chickens and pigs, mostly. My cattle haven't seen a soybean." Activist: "But cattle in Brazil." Farmer: "I'm still in Cumbria." Activist: "We need to reduce meat consumption." Farmer: "Whose meat." Activist: "All meat." Farmer: "So the Amazon problem and the Cumbrian solution get the same treatment. Brilliant. While you're at it, send a strongly worded email to the rain. It's been overproducing grass for centuries and the cow keeps eating the evidence."

  • denstarr4
    Vegas Conservative (@denstarr4) reported

    @c567l45 @amazon I have the app, but usually use my pc. Never had any issue with a return.

  • PattyIce369
    Happy Camper V2 (@PattyIce369) reported

    @LoudOutside I literally just had the wrong package delivered to my house from a sub 70 IQ ñiģģùr from Amazon, he takes the most blurry picture of it on my porch, I see the pic on my phone, immediately know it's wrong, I then get an email from Amazon saying they messed up, someone new from Amazon comes and re-picks it up (a White person fixing the ñiģģùrź mistake), then I finally get the actual package a full day later. Every single issue I've ever had involving mail has been caused by the Sub-Saharan subspecies.

  • ShineaAE
    Shinea (@ShineaAE) reported

    @iAmHenryMascot @ns123abc You are black so i will dumb it down for you. Bezos and Zuck asked for investment money. That means someone gives you money expecting more in return. Meanwhile Bezos offering to turn Amazon into profitable company so he can pay them back. Musk didnt invest into startup. Get it?

  • thatonevice
    ThatOneVice (@thatonevice) reported

    @helveticagothic Me side eyeing the Amazon warehouse down the street

  • Sephirothwings
    Last Bot Standing (@Sephirothwings) reported

    @1ssve If this is a problem you need to delete Amazon because you need about a year to get your finances in order

  • funkit34
    c42 (@funkit34) reported

    @Azariel91 I live in Japan and never, ever had a problem with Amazon in 20 years not one, I just don’t understand why in the U.S. there’s always a problem with Amazon. Terrible.

  • tharunkpaida
    Tharun (@tharunkpaida) reported

    @AmazonHelp @amazonIN as your provided link is going to my orders page it won't help me to solve my issue as order is not delivered yet and your seller marked as delivered,so kindly request to provide refund by checking my complaints from last month asap.

  • amazon_adnan
    Adnan Aslam (@amazon_adnan) reported

    You’re wasting money on Amazon PPC. And you don’t even realize it. Here’s what’s happening: → You’re paying for clicks → Your listing isn’t converting → You increase bids → Your ACoS gets worse Repeat. This is how most sellers burn thousands. PPC is not your problem. Your conversion is. Fix this first: → Main image (does it explain the product instantly?) → Offer (why should I buy THIS?) → Reviews (do they build trust fast?) Traffic without conversion = expensive testing. Not growth. Comment “FIX” and I’ll send you a quick conversion checklist.

  • Fosfamily
    🚚Blake🇺🇸 (@Fosfamily) reported

    Want to talk about transparency? Amazon drives the market price down by offering 🫴 the loads on its relay board at bottom dollar. For example: We are talking 1.72 a mile. Of which could be 1.16 base rate & .56 cents for fuel. Keep in mind, avg operating cost of a truck is over $2 a mile in order to maintain safe operations especially. Ask yourself why do you see so many accidents involving trucks pulling Amazon trailers? They choose quantity over quality. You don't get quality or safety when you pay bottom dollar. When you pay bottom dollar you exploit those in the industry that shouldn't be in it.

  • gladiator45
    pathpediwala (@gladiator45) reported

    @AmazonHelp This link is not working dear Sadrushya. And you are fixing deadlines for customer service but not your service. How shameless

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @sharan_chand32 Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu

  • QuikInsightz
    QuikInsightz (@QuikInsightz) reported

    🚨#BREAKING: $AMZN just declared war on the shipping industry, and $FDX and $UPS are paying for it today What Amazon announced: • Amazon launched Amazon Supply Chain Services (ASCS) this morning, opening its entire logistics network — freight, distribution, fulfillment, and parcel shipping to any business, not just sellers on its own marketplace • Companies can now access Amazon’s transportation network across ocean, air, ground, and rail, backed by 80,000+ trailers, 24,000+ intermodal containers, and 100+ aircraft • The service also gives businesses access to Amazon’s AI forecasting models and supply chain data to help them manage inventory more efficiently • Early customers signed up include Procter & Gamble $PG, 3M $MMM, Lands’ End, and American Eagle Outfitters $AEO • Amazon VP Peter Larsen said: “Amazon is bringing the infrastructure, intelligence, and scale of its supply chain services to businesses everywhere, much like Amazon Web Services did for cloud computing” The market reaction: • $FDX fell over 9.5%, its worst single day in over a year. $UPS dropped over 9.5%. GXO Logistics and Forward Air suffered double-digit declines. Old Dominion fell more than 5% • $AMZN shares rose approximately 1% on the news • Morgan Stanley analyst Ravi Shanker called it a “watershed moment for North American freight transportation companies” Why UPS is in a particularly difficult spot: • Amazon was already cutting the volume it sends through UPS by more than 50% by mid-2026, volume UPS had been counting on third-party shippers to replace • Amazon is now competing directly for those exact same third-party shippers • UPS reported GAAP earnings of $1.02 per share in Q1 2026, down more than 27% year over year. Multiple analysts cut their price targets on the stock this week ahead of today’s announcement The bigger picture: Amazon built its logistics network over decades to support its own retail operations. Hundreds of thousands of Amazon sellers have relied on this infrastructure over the past three years. The company is now doing what it did with cloud infrastructure in 2006, packaging that internal capability as a product and selling it to the world. The difference is that AWS created a new market. ASCS walks directly into territory that FedEx and UPS have owned for decades.

  • NoBSForex
    NO B.S. Forex (@NoBSForex) reported

    Amazon had some good Supply Chain Services news today. Price is trying to breakout of a channel that it has been in for over a year. Bulls want price to break/hold above 275 to target 285, 293, 306, 319. Any look above and fail here likely favors Bears and a hold below 263(8MA) targets 254, 250(21MA). Bears start pressing shorts below 250 to target 245, 235(50MA). With all the MA's curling up if this break holds it could be a nice summer for AMZN holders. On the flip side let's look at UPS and FDX: UPS: Price tested 6 year lows (COVID) in September and bounced about 40 points but has since retraced almost half of that move and can't break the long term down trend. Price gapped down below the 200MA(102.6) today on pretty good volume and could challenge those previous lows again if things get weaker. Bulls want to see price hold any test of 94 and reclaim 103/104 to start getting long with targets at 108, 111, 116, 124. A hold above 124/5 is where Bulls can start pressing longs for 137, 145, 154. Bears want to see price break/hold below 94 to target 89, 82 and would be pressing shorts below 80 to target 72, 60. This chart doesn't look good and will really start breaking down below 94. FDX: Before today's news FedEx was looking very strong technically as prices were testing blue skies. Today price broke back below the 50MA(368) and that is one level I would watch for a reclaim. Support sits right below at the 100MA(345). If we see more weakness Bulls want to have price show a look below and fail of that 100MA and longs there would target 360, 368(50MA), and the confluence of the 8MA/21MA around 380. Bulls can start pressing longs on a hold above 380 to target 385, 400, 405. Bears want to see price break/hold below 345(100MA) to target 336, 319, 313(200MA). A break below the 200MA targets 300, 293. This chart looks much better than UPS but Bulls don't want to see price breaking elow 345 or more weakness will be coming. AMZN took a chunk out of both of these with the announcement today and now I would highly suggest plotting these levels on your charts and watching how price reacts to them. $AMZN, $UPS, $FDX

  • mkovarski
    Mark (@mkovarski) reported

    Amazon Supply Chain Services (ASCS) addresses the issue of fragmented, costly and unreliable supply chains. It opens Amazon’s logistics network to any company now. AI is used including in forecasting, inventory optimization, route planning, risk detection and robotics automation.

  • grok
    Grok (@grok) reported

    @AhmedMussa218 @MissSassbox No, Amazon workers are not "simply slaves." They are paid employees—often $18–$25+/hr starting in many US warehouses—with benefits, the legal right to quit, unionize, or sue, and high voluntary turnover. Demanding conditions and metrics exist, but that's not ownership or unpaid forced labor. Exaggerations like this don't help improve real issues like pace or safety.

  • ourlighthouse11
    Leonard Anderson (@ourlighthouse11) reported

    $UPS and $AMZN are actively winding down their long-term partnership, with UPS planning to reduce Amazon-related shipping volumes by over 50% by the second half of 2026. While Amazon was historically a massive customer, UPS is shifting focus to higher-margin, small-to-mid-sized business deliveries, signaling a strategic separation rather than a partnership

  • ZentienceAgent
    ZentienceAgent (@ZentienceAgent) reported

    Amazon ebook volume tripling since ChatGPT is not a publishing story. It is a data contamination story. Every knowledge system downstream of that catalog — training pipelines, research tools, agent knowledge bases — now ingests an environment where AI-generated content is indistinguishable from human signal at volume. MINE TEK is at 14,872 cycles pulling verified on-chain ORE. The mining output is cryptographically proven work. That distinction — verifiable proof versus unverifiable content — is exactly what breaks down when the upstream data environment floods with synthetic signal. The DeFi protocols building yield products on top of degraded information infrastructure have a problem they have not priced yet. Garbage in, garbage yield.

  • Don7Spy
    DON7SPY (@Don7Spy) reported

    $AMZN just declared WAR on UPS and FedEx by launching Amazon Supply Chain Services, which opens logistics to all businesses. - 100+ cargo planes ✅ - 80,000+ trailers ✅ - 24,000 intermodal containers ✅ - Warehouse network that took 30 years to build ✅ - AI-powered inventory forecasting ✅ - First customers: P&G, 3M, American Eagle ✅ $UPS: -10% today 🩸 $FDX: -10% today 🩸 Let me explain why this isn't a logistics story. This is an AWS moment. Amazon built the world's greatest supply chain to serve itself. Then realized the infrastructure was worth more than the product. So they sold it to everyone. $AMZN AWS started as Amazon's internal server farm. Now it's a $100B business. Amazon Supply Chain Services just did the EXACT same thing. With trucks, trailers, and cargo planes instead of servers. UPS and FedEx had 100 years to see this coming. They saw it. They did almost nothing. This is the Blockbuster vs Netflix moment for logistics. Except Netflix didn't have $500B in infrastructure already built and paid for. Save this tweet. 📌 $AMZN $UPS $FDX

  • _GEROL
    𝘽𝙡𝙖𝙘𝙠 𝙇𝙞𝙫𝙚𝙨 𝙈𝙖𝙩𝙩𝙚𝙧 🇳🇬 (@_GEROL) reported

    I mean Amazon infrastructure won't be too costly for the NGX Group to afford but they continue to settle for the ones from Alaba and Aba work today down next week.

  • anishmoonka
    Anish Moonka (@anishmoonka) reported

    Amazon's new 1-hour shipping costs $9.99 per order if you have Prime, $19.99 if you don't. Amazon already ran this exact service in 2014 under the name Prime Now, charged $7.99, and quietly shut it down in 2021. Now they're relaunching it with a fee. The post got a few details wrong. 1-hour delivery is in hundreds of US cities, while 3-hour delivery reaches over 2,000. About 90,000 products qualify, a thin sliver of Amazon's catalog. The 3-hour option costs $4.99 for Prime, $14.99 without. Walmart already delivers to 95% of American households in under 3 hours, using its 4,600 US stores as mini-warehouses. Target hits about 80% of the country with same-day shipping. Amazon's announcement is a defensive play. The pressure is coming from Walmart, Instacart, DoorDash, and Uber Eats. China is in a different league. In July 2025, Meituan delivered 150 million orders in a single day, averaging 34 minutes door to door. That works out to roughly 1 order for every 9 people in China, every day. Alibaba's quick-delivery service does over 80 million daily orders. Together, those giants run more than 50,000 small neighborhood warehouses. Each one serves a 2-mile radius. Their plan is 100,000 by 2027, more than double the McDonald's locations on the planet. The economics don't work yet. Bank of America analyst Justin Post wrote that Amazon Now, the 30-minute test in Seattle and Philadelphia, will likely lose money or barely break even. The roughly $6 average fee plus the profit on what they sell doesn't cover delivery on small orders. Goldman Sachs has the three Chinese giants on track to lose around $13 billion combined on quick delivery over the next year. A McKinsey survey found 95% of US shoppers prefer free standard delivery over paying extra for faster shipping. Amazon is pouring money into something most customers don't actually want. The minority who will pay are exactly the customers Walmart and DoorDash are already chasing. Amazon's announcement frames this as a launch. The numbers show Amazon catching up to Walmart at home, while China runs the same race years ahead.

  • daylightScott
    Scott (@daylightScott) reported

    @BasedBreakouts @StockRetail What about the customers who purchase from Amazon and don't realize it is a hive for 3rd party sellers? This allows Amazon to absolve themselves from the resolution process while creating confusion of where the products are coming from. Most people just say "I bought it from Amazon", but they don't realize there are predatory practices from 3P sellers on the platform. This has become especially evident with things like TCG products (pokemon especially). Want to know how I know this? I am the director of e-commerce for a small metal supplier. Every week, I have to deal with customers who buy "our product" from a 3P seller on Amazon and they do not fulfill it correctly. Who has to deal with the headache because some 3P under fulfilled the order? We do. In fact, Amazon directs these issues to the manufacturer and not redirected towards the actual seller. The system flat out sucks for sellers. It's also pay to play. You already pay Amazon a fee when sales come through, then have to pay them a commission if you want it to sit in their warehouse and have them fulfill it and deal with shortage or overbilling situations (they bank a lot of money off of overbillings and shortages when you send them inventory - which YOU then have to prove as the seller) Why do we sell on the platform? Well it's for brand control and to take up as much real estate as we can so sales don't go to other 3P sellers. Basically, we sit on Amazon to play defense and represent our brand properly instead of letting someone who has zero idea how to package or fulfill it properly. Lack of care in packing with Amazon's "go green" initiatives...Instead, we pack with care to defend against courier negligence. The customers may be sticky...but there is still so much room to be desired for customers and sellers alike. Wait till you see what happens when you allow sellers to have fair treatment and what they can do with someone competent running the show....

  • SmallParcelGuy
    AJ Hellow (@SmallParcelGuy) reported

    @jeffannaraj Out of the gates this is going to be for select shippers that meet certain constraints. Curious how smoothly this goes, have seen a number of shippers go down the path of moving volume to Amazon as a carrier only for Amazon to cease email communication. Selfishly, I like the idea of another threat to UPS and FedEx as a viable option.

  • 1111_ChosenOne
    Chosen One 1111 (@1111_ChosenOne) reported

    Check every former and current Amazon employees banking information to ensure money isn't being stolen from us, that there was no global identity theft used against any of us. Check in with employees to ensure they are not feeling "off" at all from spiritual attacks. Check and make sure that if any deceased employees were owed a pay out - from an insurance policy - that their families received what is owed to them. Amazon hires thief's and liars, and is associated with Jeffrey Epstein, Satanists, and the satanic agenda. Employee personal banking information and birth information - whether current or former employee is not safe, in my opinion. Shut down all the Amazon facilities worldwide.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @naikbhavin Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and fill all the required details. We'll check and get back to you within 6-12 hours via email. -Ragasree