Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Amazon
Amazon is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 7 minutes ago |
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Sign in | 3 hours ago |
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Website Down | 7 hours ago |
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Website Down | 21 hours ago |
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Website Down | 1 day ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Finpel Dorred (@finpel_dorred) reportedThe other option is LEO, from Amazon. Competition will solve this problem.
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NAVIN M V (@Navin_M_V) reportedI am writing this issue to tear the Mask of @amazonIN @amazon I ordered a stabilizer but it was tiedup with Indiapost delivery, issue is they never came to me after lot of trouble I collected the parcel from the Indiapost which they rudely asked me to. Secondly the parcel is 1/2
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FrowardCoast440 elsewhere (@ParkBarringtonX) reported@Zer0_Strikerrrr @MallowtonMouse Bryce Pinkham is the ONLY Broadway actor in Helluva Boss’ main cast. A24 has nothing to do with Helluva Boss. For the first five years, HB was entirely funded by merch and Patreon. Also, I didn’t see you complaining when GLITCH started taking additional funding from Amazon.
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THE Sarah Connor 2026 (@askmomaitv) reported@MHerskovitz The problem is most people are oblivious. Most people who order from Amazon have no idea that man is actively working to raise foreign money to buy up US manufacturing to automate it - and fire the ppl who work there. And their orders from Amazon are helping him do it. That, in my estimation, is pure evil. He intentionally killed bookstores across the country. His shrugging at AI generated books and the bot cheating for the KDP is hurting publishing across the board (if I had the money, I'd make a book alternative to Amazon with certified non-AI - via attestation program - books and let Bezos have the AI slop. He's never respected writers, it's just more apparent now). So it would need to be like the "Buy American" from the 70s and 80s, except now "Buy Human." I can actually see a future where people just see the harm and their lives become more analog - less screens, less big tech harvesting, less spying by tech and gov't, more kids playing outside, more teenagers hanging out on Fridays after a game and a whole lot less social media and AI.
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❁ (@Good__old_days) reportedItem getting shipped & then lost, untrackable or recalled back to seller is an issue unique to Ambani's companies, @Jiomart & @RelianceDigital. They don't invest in good solid trustworthy logistics companies & it reflects in their far worse delivery experience vs Amazon/Flipkart.
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Gem (@_____Gem) reported@GnosisWolf That the problem with DEI. A woman firefighter should be seen as an amazon, not a diversity hire incapable of doing the job. Sure there’ll be fewer women who meet the requirements than men, but the requirements are there for a good reason and the women who meet them are badasses.
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Ms.Pretty N Paid (@_saydream) reported@AmazonHelp Your help page isn’t working. I’ve been using the same card and account for years. The problem is on your end.
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𝘼𝙙𝙝𝙚𝙧𝙚𝙣𝙩 𝙊𝙛 𝙀𝙡𝙡𝙞𝙚 (@Rebellie_Junior) reportedWarranty lenivi konoddhu, Defected products or faulty products ostai. Chala issues tho undevi, Okavela PlayStation ki emaina aithe problem. Performance issues kooda ostai Anthaga kavalante stock vache daka wait, Flipkart Or amazon lo.
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Alec (@TheOneGroupAI) reportedAmazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.
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Yo Yoe Semeogid (@yajayah) reported@BetterR0ads @NYPostOpinion Going 25MPH in a bike lane isn’t safe (If you can even get up to that speed due to distracted citibike riders and Amazon delivery carts) so you have to slow down when using one More dangerous because they give everyone not in the bike lane (including me) less room to maneuver.
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Sarah Walkington (@23walkington) reportedAlso Amazon Prime, I haven’t finished Off Campus yet but I swear if you cancel it after one season I will find some way to bring your whole system down. Im still pissed about losing The Runarounds and Motorheads
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AAndersen (@arandersen) reported@jopawo @ChristieChats I swear by DMSO. It’s miraculous. And available on Amazon. It was on 60 Minutes way back. I drink it in water (15 grams in 12 ounce water). It makes you stink tho. Like garlic. And rubbed it into painful joints (70% DMSO 30% Castor). Just be careful tho. Research it & start slow.
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Certified Hater (@NBAH8R) reported@SportsBoyTony Same as game 6 I’m glad no more Amazon NBA games terrible announcers from top to bottom
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CJ (@influencertrash) reported@billybinion Amazon makes its workers work like dogs. They can’t take bathroom breaks. Our overlords are not benevolent. Bezos shut down all competition on Amazon by stealing their ideas and dropping their accounts.
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Doc Myers (@JDMyers77397139) reported@AmazonHelp It isn't an order from you. You are nothing more than the delivery service, yet you get to decide that the address provided is a problem. My phone number has changed, but you'd think that you are dealing with a criminal organization.
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bren (@brendandickers) reported@WallStreetApes It’s just not working because once you buy something on Amazon it’s yours they don’t remove it from the library. You just lying to people.
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Vansh Mittal (@vanshmittal021) reported@AmazonHelp @amazonIN @AmazonIN The refund for one missing shoe pair from the same package was approved, which confirms the delivery issue. However, the missing Dell adapter claim has now been denied despite being part of the same sealed package delivery.
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Mackay Bell (@mackaybell) reported@MarioNawfal There were six major film studios in 2000, when digital cameras started to make an impact. Fox has been sold to Disney since. Meanwhile, Amazon sucked up mini-major MGM/UA. And Warner Bros. was just sucked up by Paramount, leaving only four remaining. So at least two and a half long established major studios have effectively been lost in two decades after the digital revolution. But the disappearance of major studios is only part of the issue. Their relevance in the entertainment world is shrinking too. Apple is a completely new feature and television competitor started from the ground up only seven years ago. Virtually all (effectively 99%+) of Apple TV+ shows and movies are shot digitally. It has received 30-35 Oscar nominations in this short period and numerous Emmys and Golden Globes. Apple has the financial resources to buy up a major studio any time it likes, but it’s probably cheaper, thanks to digital cameras and post, to do what it is doing and create one from scratch. Netflix offers another prime example: it has dominated global streaming with well over 300 million subscribers, far ahead of any traditional studio’s streaming efforts, while racking up major awards (including dozens of Oscars and Emmys) and increasingly moving into theatrical releases for its biggest titles. Like Apple, the vast majority of Netflix originals are shot digitally to meet its 4K production standards. Meanwhile, the podcast industry, a format that barely existed at scale two decades ago, is already pulling in roughly $30–40 billion globally in 2026, closing in on or rivaling the entire worldwide theatrical box office (currently hovering around $34–35 billion). This low-overhead, creator-driven medium is generating serious revenue with tiny teams and is only economically feasible thanks to digital cameras. Who knows what they will be able to do now with AI. Add in YouTube, started in 2005, which now pulls in over $60 billion in annual revenue, dwarfing the entire global theatrical box office. It is powered almost entirely by independent creators shooting on consumer cameras and phones, with far greater cultural impact than the traditional studios which chase tentpoles and theatrical windows. And it is quickly becoming a distributor that the major studios are rushing to provide content for, and depend on for marketing. Meanwhile, Disney had to pay billions for Pixar and Lucasfilm because it couldn’t come up with sufficient four-quadrant films on its own. It has arguably destroyed both of those companies, or at least seen less than a full return on those investments. Prominent early digital filmmakers/advocates like Robert Rodriguez, Gareth Edwards, Neill Blomkamp, David Fincher, Steven Soderbergh, Danny Boyle and Sean Baker continue to have great success and have been co-opted into the studio distribution system while retaining independent power. The notion that giant established companies come up with the great original ideas and AI can’t compete with their “forward looking” creative insights is absurd. They have tons of money to throw spaghetti against the wall, but their track record of making it stick isn’t much better than random (which is why the major studios have to keep consolidating or buying up outside IP or talent). But he misses the bigger point. AI is not going to be asked to make decisions on what projects to throw money at. Mostly because clueless executives like him want that power for themselves, even if their track record isn’t spectacular. Which is why it is self-serving to argue AI couldn't do his job better than him. What will happen is AI, like digital cameras, will further empower independent creators, like it did with digital cameras, who will have more opportunities to compete on an increasingly competitive creative field. And those people are likely to have better ideas for “forward looking” entertainment than clustered executives. (Maybe by bouncing ideas off of AI.) If the majority of those breakthroughs are bought up by bigger companies with big budgets, that doesn’t prove big companies are more “forward looking” but proves they can’t come up with enough good ideas on their own.
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Stop That Benz (@RealMadridPanel) reported@NinoProYT @Ramon_AlvarezMM Would love an Amazon Prime documentary for next season 😭 His first step is resolving the issues and making them play as a team. Highly doubt it happens lately seeing Vini’s attitude on the pitch. He looks completely unbothered just walking around.
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Jill Reed, Ph.D. (@jclaireva) reported@WallStreetApes I would add that sometimes it’s just not available in your country. VPN can fix that. There are so many workarounds. You don’t need Amazon for anything actually.
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asian waldo (@TheAsianWaldo) reported@WallStreetApes I’m assuming everyone is stupid because this is most likely a glitch on her account that Amazon could easily fix if she called because the movie is still accessible on Amazon and is still part of the collection they aren’t pulling it from people.
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Healthmug (@healthmug) reported@vikrantsinghbit @AmazonHelp We apologize for for the delay, A ticket has been raised for the delivery TAT breached, and we have also forwarded your query to the logistics department. Please rest assured that our team is working diligently to resolve this issue and get your order deliver as soon as possible
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Anand Sankar (@saybwala) reported@chandrarsrikant Agree with Sahil here - Amazon has been trying to onboard merchants without success. Even I was approached 2 years back - refused because of this priority issue. That said - so much inefficiencies in 3PL right now - let's see if Amazon brings something new to the table.
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Fadedthoughts (@DypDrp) reported@wholyv Look how they made the young kid go slow as possible so it looks like the robot is outperforming. Most of us have worked an Amazon we all know that pace is fireable
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Sambhav Varshney (@samsidvars) reportedDay 1 of starting a trial, @Amazon locked my account for "security." Day 1 of the trial ending, they successfully bypassed their own lock to charge my Bouygues bill €6.99 for Prime. Too suspicious to let me log in, but safe enough to take my money? Fix it @AmazonHelp
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Patrick John (@Pjstubbe1) reported@Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible
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Amy Doehring (@mymatrixplug) reported@Aaronbuilds_ I love Amazon, but it takes 5 or 6 days to get down here. That doesn't help when you need it quick. The local Best Buy doesn't keep much in stock either.
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Shopow (@ShopowVR) reportedSo like, @USPS forgets your tracking number and refuses to track your package anymore, and not send live emails that you signed up for? Then you look through every email they send and none of them have your tracking number? Now you’re stuck with no information on the status of your package, and an AI bot that’s asking for the tracking number you don’t know? Well that’s money down the drain because apparently it’s hard to take a package from point A to B… In Canada, we have multiple package delivery services that are pretty good, Amazon is amazing with their delivery service. Is this something that happens often in the US? I’m thinking of filing a claim or report because it’s been weeks now.
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Vansh Mittal (@vanshmittal021) reported@AmazonHelp @amazonIN @AmazonIN I was unable to connect through the support chat yesterday as the provided links were redirecting to callback flow or showing errors. Kindly help me connect with the Specialist Team today regarding the pending investigation for the missing Dell adapter from my order.
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Butch Bykowski (@CombatMonster1) reported@AtlantaGrubber @ClownWorld They walk from their truck on street! Straight across parkway and through front yard!!! That’s why it’s so simple to fix for the lazy delivery’s (USPS, UPS, Fed Ex, Amazon). Pull up just 3 more ft, walk up driveway, and drop off package