Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/18/2026 07:30

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (42%)

    Website Down (42%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceMassy Website Down
United StatesTacoma Sign in
United StatesReno Errors
United StatesBoston Website Down
United StatesWashington, D.C. Errors
United StatesDallas Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • kadburytweets Kadambari (@kadburytweets) reported

    @AmazonHelp My service request AMZSR026992 and I have been told to make a payment. I wanted to speak to the tech team as they had said there are 2 ways to solve an issue. I want to confirm what steps they will be taking.

  • jayseervi_r Ravi Seervi (@jayseervi_r) reported

    @AmazonHelp Okk plese send me link again. With skip sign in option.

  • ItsAll_Bullshit KF (@ItsAll_Bullshit) reported

    Bought used textbook on amazon, amazon/usps lost it, bought a new one at the bookstore (can't return if unsealed), opened it today to start reading, and the prof just uploaded the reading for this week. $100 down the drain

  • Rajendr57853325 Rajendra Singh (@Rajendr57853325) reported

    @AmazonHelp Today is sill no responce from your side 2 months over and let me know who is responsible for this issue

  • FLYERFISHE58 Rob F (@FLYERFISHE58) reported

    @Wario64 Ordered with them before with no problem. Not taking my card now for some reason. Is this common with Amazon jp?

  • louthegenius L B (@louthegenius) reported

    @AmazonHelp This happens so often to me that I know the script they read off of. I didn’t call because they’re just going to tell me to wait until my package arrives and that sometimes it says “delivered” prematurely. It would be a waste of time. Just stop using Lasership, problem solved.

  • BeWeezie Matt B (@BeWeezie) reported

    @teach_beard @ThomasSowell Walmart starting wage is 2x the federal minimum. They offer free education. The “problem” (as you see it) is w small businesses, not big biz. Small businesses’ starting wage on average is well below the avg starting wage for Walmart, Amazon, Target etc.

  • Khhote_hai_kya Mango People (@Khhote_hai_kya) reported

    @AmazonHelp Hi team, I understand 10 days are more than enough to review and get to a root cause of any issues. Awaiting your update. 🤔🙄🧐

  • DawsonTu3 KingTUT (@DawsonTu3) reported

    @cafetero7878 Or wait till social unrest and see Amazon warehouses/apple stores burning down

  • segphault Ryan Paul 🍞 (@segphault) reported

    @stroughtonsmith Indeed, and those processors are already used widely on the platform. Apps like DoorDash, Instacart, and Amazon all already accept credit card-based payment without any issues. There's no compelling reason why Netflix shouldn't be able to do the same, except Apple wants its cut.

  • plinytheelder_t Geezer Soze (@plinytheelder_t) reported

    @MuseZack Gingerbread Man made $1.5M at the box office & cost $25M to make. Only about 1/2 of those 90s Grisham movie actually did decent B.O. Today, tho, those would be exactly the kind of movies a Netflix or Amazon would look to make: slow-burn that makes money over time.

  • davidsunilindia sunil david (@davidsunilindia) reported

    @AmazonHelp I already raised the issue and submitted all the details related to this . Twice I shared the details as to when and where the faulty item can be picked up. No response.All issues related to this will be in your system. Cannot waste time filling up a another form .@AmitAgarwal

  • ramu97232736 నాయకుడు (@ramu97232736) reported

    @_sachinbansal Sir, Regarding my order(Replacement ID: 12202272688456514314) I don't want to face problem with such kind of irresponsible staff that is why I am requesting refund instead of replacement. I do shopping with amazon, but I never face this type of irresponsibility

  • ak988125 ak (@ak988125) reported

    @seekerweb @Soumyazen Problem here with PayPal and Amazon card which provides great deals and time to pay later , isn’t it dominate AFRM or any other ?

  • dansays123 Dan (@dansays123) reported

    @amazonDE We're a long-time Amazon EU seller with brand registry and in the past 5 months we're having UPC-ASIN issues that prevent us from sending FBA inventory. We've opened many cases about this issue but keep getting incompetent amazon reps and it hasn't been resolved HELP

  • briansbergin Brian S²D² (@briansbergin) reported

    @AmazonPhotos Except your mobile app is horrible on both iPhone & Android & your desktop app is even worse. Add in your abysmal support & your Tweet isn’t as inviting as it seems. Too bad neither @JeffBezos nor @amazon care enough to actually fix it.

  • kristenstcwarts dani (@kristenstcwarts) reported

    is it safe to buy a vinyl from amazon? i’m scared it will come broken or warped

  • ChrisMarnell3 Chris Marbell (@ChrisMarnell3) reported

    @coinbase hbar please..... Why the delay is your tehnology to slow? For now I will use exodous but come on!! Wake up as the world is. When Visa, Amazon, eBay, JP Morgan file Hedera (hbar) patents and it does more transactions than eth or Bitcoin, time to wake up. Marketing!!

  • _Modeliste mr. carrie bradshaw (@_Modeliste) reported

    Lesson learned, never chat with a Amazon customer service rep, they just end up ******* up the problem even more.

  • jayseervi_r Ravi Seervi (@jayseervi_r) reported

    @AmazonHelp Asking for sign in .. but I am unable to sign in.

  • rraiji रवि राय (@rraiji) reported

    @AmazonHelp Team, this I have already done and then reached to you. I don't understand why support team is not able to help for such a small issue..

  • ran_sho6 ran shu (@ran_sho6) reported

    @Chlorine4Killin @SLGridStatus yea uh, no thats not how that works. its LLs servers causing the issue due to the fact that the login functions affected on both the site and the game itself. theres no "amazons at fault here!" amazon has nothing to do with it lol .

  • arabellaj19 Author S.C. Jones🤍 (@arabellaj19) reported

    @GanaiThompson @itsbixbyjones I was only just getting into publishing when I signed with the first small press, and they were terrible. All they did was put the books on Amazon and a few other sites, no advertising, I didn't get the covers I wanted, and they dropped me because my books weren't selling.

  • achskomara Kevin O'Mara (@achskomara) reported

    The @hulu @amazon firestick app sucks. Just sucks. Almost nothing works. Terrible

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 8.413ms Download: 572.14Mbps Upload: 494.06Mbps

  • RichhpalSahay Richhpal Sahay Gurjar (@RichhpalSahay) reported

    @AmazonHelp You send the link which is taking me to sign in page and i am not able to do the same because account is on hold what i am saying from day 1 and i replied every email sent by your team they are taking it seriously they are saying reply with registered mail what i didn't register

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.367ms Download: 611.82Mbps Upload: 427.58Mbps

  • AmandaJean622 Amanda (@AmandaJean622) reported

    @DIRECTV I am sad to see my app for my Amazon fire is no longer working & there isn’t an update app for the new format. Can y’all fix this?

  • davidsunilindia sunil david (@davidsunilindia) reported

    @amazonIN In July I ordered a wooden rocking chair which was delivered on 12th Aug . Within 3 days the chair joints started to crack . Clearly a defective item . Raises the issue with Amazon on 15th Aug . No resolution yet . Next step is to file a case . I need the refund ASAP

  • drkencham Kevin C (@drkencham) reported

    @AlyTrost amazon sellers/selling practices are getting suuuper sketch with supply chain issues. Going to be messy.