Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Website Down	10 hours ago
Sydney	Website Down	11 hours ago
Hyannis	Website Down	14 hours ago
Lyon	Errors	16 hours ago
A Estrada	Website Down	20 hours ago
Morlaix	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kosasi Nakamoto (@KOSASI_NAKAMOTO) reported 1 minute ago

  Quick reality check on the AI hype. Nvidia’s sitting at over $5 trillion market cap. Big Tech (Microsoft, Amazon, Google, Meta) is on track to drop around $725 billion on AI infrastructure this year alone, data centers, chips, power, the works. Meanwhile OpenAI pulled in about $13B revenue (let be clear that it's non profitable company) last year but lost over $21B. A lot of regular companies are still not seeing strong ROI from their AI spend. Surveys show most execs aren’t getting meaningful revenue or cost savings yet. If the actual money making use cases don’t scale fast, that massive spending spree slows down. Chip demand drops, valuations get re-rated, and yeah it could correct hard. Huge capex chasing future returns that aren’t here yet. AI’s real and useful long term, but right now the numbers don’t fully match the valuations. Could get bumpy.

• 
  Aswin Siddarth (@aswinsiddarth) reported 1 minute ago

  @AmazonHelp I have talked to a an executive and they said they will resolve it. I will wait and see. But i want to highlight this. The issue i face is the extended warranty protection amazon offers as add-on doesn't match with the price and thus a great way to deny claim. 1/n

• 
  But why( Techflix ) (@AdrenexR501) reported 6 minutes ago

  @AmazonHelp @amazonIN @delhivery I have mentioned my whole issue in Private message, kindly try to resolve my issue

• 
  Kyle Prohaska (@kyleprohaska) reported 8 minutes ago

  I think I'm done ordering bulk cans/drinks from @amazon We've done it for *yrs* w/@Zevia but lately they've delivered to houses down the street (heavy boxes), delivered 1/2 orders & refunded the rest, & today a 24-pack arrived only to be a box full of Monster energy drinks?

• 
  Jay D! (@JD_Promos) reported 13 minutes ago

  @princesskirbss That sucks! Did you get it off amazon? They are pretty good about resolving customer issues

• 
  coolcece (@CayleeCook17) reported 13 minutes ago

  @AlpacaAcute Do you draw on a pc or iPad/tablet? I think there’s adjustable stands you can get on amazon so that you can lay down while using it

• 
  Steve Holland (@VLM7234) reported 19 minutes ago

  @Mario_Sneh Good post. I have water alarms under each fixture that has a valve. These can go bad over a few years and even a slow drip can cause a lot of damage over time. You can get inexpensive water alarms on Amazon.

• 
  Don't_Turn_Away-66 (@waronlye) reported 19 minutes ago

  @amazonca UPS returns are an issue in BC. You should make it obvious HOW an item can be returned on each product page. If it's a drop off at UPS, I would not buy the item. I am reducing my Amazon purchases lately because of ambiguity on return process

• 
  robt just robt (@socal90035) reported 20 minutes ago

  @AmazonHelp I’m having this issue bc you forced it on me without consent twice now.

• 
  @OBAG (@OBAG_Oxford) reported 23 minutes ago

  2/2 In reality these sites would be difficult to sell + any occupants would be reliant on Amazon, Deliveroo + taxis to service their lives. Excluded: - People using a van/car for work - Families doing after school clubs - People with mobility issues

• 
  FliHi (@captstomar) reported 23 minutes ago

  Just noticed the response from Amazon on your site. "Dear Sir, Our records reveal that you have not contacted the Customer Service team informing them of any issue at hand...2 @nch1915

• 
  Rune Cloudwalker (@RuneofCloud) reported 23 minutes ago

  @valentinefxxk @vexmlk Nah, they all shut down over here, couldn't compete with walmart or amazon, so poof it went. Not surprising though cause that's what those do unfortunately, drive out all competition, and suck everything dry.

• 
  Made2Mav🫧 (@mavmade2) reported 24 minutes ago

  @EricGymFan @RSG33_ @baileylikemovie i think rotten tomatoes is better for casual movie watchers (99% of the world) and letterboxd is better for people who are into more artsy and oscar type movies. also amazon didnt even change the imdb layout at all, ur issue with the site has nothing to do with who owns it

• 
  ༒ᜰ༒ (@Bobola__) reported 24 minutes ago

  @_iffey_xo Every market day una sha go find one way or the other to put down Nigerians, there are good people and bad people and even this things that you say, people in America do it to Amazon on a daily basis but they won't come out and run their mouth like you

• 
  Still Asleep? (@WTFisagoinon) reported 34 minutes ago

  @jpoole23602 @carryingmarine @amazon I’ll just run down to my local radio shack lol

• 
  Tim (@gingerbeats88) reported 36 minutes ago

  @BrianKirschner_ I’ve had my $50 Amazon one for 3 years now. Not one issue.

• 
  Vishwanath Patil (@patilvishi) reported 37 minutes ago

  System design series - Caching and Performance - Day 27 Browser Cache vs CDN vs Redis Many developers think these are different ways to solve the same problem. They are not. They work at different layers of your application and optimize different parts of a request. Understanding where each cache lives is the difference between "using Redis" and designing a fast system. --- 1. Browser Cache The browser stores files on the user's device. Examples: - HTML - CSS - JavaScript - Images - Fonts Browser │ Local Cache On the next visit... The browser loads these files directly from disk instead of downloading them again. Best for: ✔ Static assets ✔ Faster page reloads ✔ Reduced bandwidth --- 2. CDN Cache A CDN stores content on edge servers around the world. User │ CDN Edge │ Origin Server Instead of every request traveling thousands of kilometers... Users receive content from the nearest CDN location. Best for: ✔ Images ✔ Videos ✔ JavaScript ✔ CSS ✔ Downloads ✔ Static websites --- 3. Redis Cache Redis stores application data in memory. Application │ Redis │ Database Before querying the database... The application checks Redis. If the data exists, the database isn't touched. Best for: ✔ User sessions ✔ Product catalog ✔ Pricing ✔ Shopping carts ✔ API responses ✔ Dashboards --- Real Example Amazon Imagine opening Amazon. Browser Cache Loads instantly: - logo.png - app.js - styles.css No network request. --- CDN Product images come from the nearest edge server. Not from Amazon's origin servers. --- Redis The application retrieves: - Product price - Inventory - Recommendations Without hitting the database every time. --- Comparison Browser Cache - User Device - Static Files - Local Storage - Faster Reloads CDN - Edge Server - Global Static Content - Distributed Cache - Lower Latency Redis - Application Server - Dynamic Data - In-Memory Cache - Faster Database Access --- A Modern Request Flow Browser Cache │ ▼ CDN Edge │ ▼ Nginx │ ▼ API Gateway │ ▼ Spring Boot │ ▼ Redis │ ▼ Database Every layer eliminates unnecessary work before the request reaches the database. --- Key Takeaway Browser Cache speeds up the user's device. CDN speeds up global content delivery. Redis speeds up your application. They are not alternatives. They are layers that work together to build high-performance systems. Tomorrow we will dive into Redis and see why it's one of the fastest technologies used in modern backend systems.

• 
  Ritesh (@Ritesh_Singla95) reported 39 minutes ago

  @amazonIN I’m an Amazon alum & my wife currently works there. We know exactly what "Customer Obsession" means. If loyal Prime customers and former employees feel helpless over a ₹300 error, what do everyday buyers face? Do better @AmazonHelp.

• 
  medak (@medak88) reported 42 minutes ago

  @AmazonHelp Agents on chat are having technical issue in app, also it's just joke a cs which you provide

• 
  ****** (@871silverado) reported 43 minutes ago

  @cavofallwork @based_samuel @skiidmarxx Yes, shipping in Haitians to fill Amazon warehouse’s is one of the issues. 👍

• 
  Anthony Perry (@theperryecom) reported 46 minutes ago

  How to create winning products and stop relying on spam testing 1. Pick a product from Amazon. Make sure it follows the product research criteria I mentioned a week ago. 2. Understand who’s buying it and why they are buying it. If it’s a shower head filter.. is someone buying it for healthier hair? to help filter harmful metals on their body? to fix their itchy scalp? 3. Understand what these people have tried before and didn’t see results from. 4. Understand what these people hate doing. 5. Understand what these people want and give them what they need Do that for each “reason” to why people are buying the product and craft the message around it. Your goal is to introduce something that combats everything they tried, and make it make sense to them. This will cause them to become excited because they finally found a fix. Here’s an example.. For years, your scalp has been exposed to chlorine and heavy metals from your shower. Both of which strip away natural moisture from your scalp and leave it drier than a desert. Trying to fix the issue, you used different moisturizing shampoos but that’s like pouring salt on a wide open cut. These products have nothing to grab onto and instead of nourishing, they get soaked up and dry your scalp even more. Luckily, the fix is actually quite simple. You need to build back your pH level, which is a protective layer on your scalp that locks in moisture and fights harmful bacteria. And the only way to do this is to starve the chlorine and heavy mental build up from the source, which is your shower head. Once you do this, your pH level drops and the protective layer rebuilds itself. Then once you use those expensive shampoos, they actually work with your scalp to further nourish your hair. But you can’t just switch to any shower head, you need…. Blah blah blah you get it. Build excitement in these people. That’s the name of the game. Learn to write in a way that speaks to them and how to trigger an impulse. These are skills that will never become “old”, unlike all these tactics.

• 
  BrockBlades (@BrockBlades) reported 49 minutes ago

  @ShannonMFHill My wife ordered a fan from Amazon and it was listed as used. I put it together and it had no remote, the fan blade was cracked, the motor housing was broken and it wouldn’t power on

• 
  Matthew House (@Pack_Rat_EWaste) reported 49 minutes ago

  @carryingmarine @amazon there are two problems here. First, insufficient packaging. Seriously, a non padded envelope for ram?(I read the thread before posting, because I'm not an idiot.) The second problem is employee quality. Amazon can fix the first problem, probably.

• 
  Giancarlo Militello (@GiancarloM74) reported 51 minutes ago

  @ShannonMFHill Amazon is about those numbers !! Didn’t matter if items were broken lol but there delivery has gotten very good lately some items are same day !!!

• 
  Geo 🇨🇦🚒🇺🇸 (@George198357396) reported 56 minutes ago

  I have a small farm in a small town in Canada. My skidsteer broke down a few days ago. I called the dealer the part was 850.00. I found it on Amazon for 109.00. WTF!

• 
  Ben Franklin (@ben710og) reported 57 minutes ago

  @libsoftiktok I work at an Amazon facility and it looks like a casting call for Black Hawk down 2

• 
  SnowMan (@OdiousSnowMan8) reported 58 minutes ago

  @bigbabolat Emergency SOS. xbox just lost half its design team. Microsoft is hanging by a threat. Amazon has shut down entirely and the federal reserve has collapsed. Quick- someone **** in the ******* street.

• 
  Seykhl - Yiddish for “common sense” (@seykhl) reported 58 minutes ago

  Dear @amazon: I'm trying to purchase a product and have it shipped to a friend in New Zealand, but your system tells me his address doesn't exist. Google, the US Post Office, and a flower delivery service in NZ all can find his address. Please tell me how to fix this.

• 
  andypandy (@andywmi) reported 59 minutes ago

  @lakshmi1712 @amazonIN @amazon Dont get why they issue same OTP for 2 items and how can they mark both as deliver when only 1 is

• 
  M. (@mamyyy28) reported 59 minutes ago

  Yo bum *** work at Amazon like money ain’t the issue ***** why am I paying 400 on gear 175 for sign up , 180 every two weeks today I just spent another 250 on clothes and I’m not done that’s just the start for back to school shopping ! Already in a week I then spent 1185 .