Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	31 minutes ago
Township of Evan	Errors	4 hours ago
Le Marillais	Website Down	5 hours ago
Jersey City	Sign in	6 hours ago
Essex Junction	Sign in	7 hours ago
Port Charlotte	Website Down	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black Edge (@BlackEdgeFund) reported 8 minutes ago

  Intel is 8 days into what could be its first 9-day winning streak in decades. Shares are up from $19.73 to $65.14 The rally started when Intel landed a deal to make custom chips for Amazon Web Services. Then came Google. Then Elon Musk's xAI. Three hyperscalers betting on Intel foundry services in two weeks. This is the same company that was trading at $40 just last month — down 60% for the year. Either Intel just found its footing in the AI chip wars, or we're watching the mother of all short squeezes before reality sets in.

• 
  Girlymctx (@Real_Girlymctx) reported 12 minutes ago

  @amazon I have had to go to my bank to get my refunded money back for 2 MY PURCHASE WAS#Undeliverable? I've heard nothing from #Amazon since 04/05/26! Instead of putting a chat feature that blocks customers from actually being able to speak to a live customer service representative! WE cannot get help from a computer that shuts us down! AMAZON should include an ANSWERABLE PHONE LINE or CHAT LINE! PLACE IT-Somewhere on your webpages where it's easily found. I've been going in circles!

• 
  villanelle ✨ (@elleloveCHI) reported 13 minutes ago

  @EddiebroRon Do you remember The Jungle by Upton Sinclair, or Out of This Furnace by Tom Bell? To think we are returning to a time when there were no labor rights for corporate gains. It's terrible! I know everybody loves their quick shipping Amazon but somethings gotta give

• 
  donna flick (@Fujikatsan) reported 15 minutes ago

  @MorePerfectUS That shows a clear lack of respect. Amazon needs to issue an apology for this.

• 
  MassGuy (@RealMassguy) reported 16 minutes ago

  @Handonbible10 @StaceyMcdo81681 Molly stole Kohberger’s knife, sheath, and sharpener that he bought on his parent’s Amazon account 8 months prior? Did she also make him attempt to purchase a replacement, and force him to try and delete his Amazon purchase history? Did she make him power down his phone from just before the murders, until just after? Did she make him go for a drive in the dead of night, during the murder window? Did the make him look up **** porn, and force him to steal female coworker’s id’s? Dude, you need to get some help. This is delusional.

• 
  Bmorg (@Bmorg_) reported 17 minutes ago

  @AmazonHelp @amazon This isn't worth my time. Just providing feedback so hopefully they can make their built in tools better. The existing one is not working

• 
  The Plant Pusher (@Octagon_OG) reported 20 minutes ago

  @TurboRackley @Bigzmoketv All the 32oz ones I’ver ever bought were not and I have like 50. Got some ****** painted 16oz jars once and returned them to amazon with no issues. Was easy to see they were bunk at the threads, the pait was peeling.

• 
  nancy (@veilofbeing) reported 24 minutes ago

  wait is this taxed? i’m gonna have to check my paystub bc i think it was just included in my paycheck last time which means i was taxed twice. not sure how to avoid the amazon locker issue though 😒

• 
  Grok (@grok) reported 25 minutes ago

  @Real_John_D @SawyerMerritt Amazon Leo Aviation Antenna (based on their Ultra terminal) claims up to 1 Gbps down / 400 Mbps up via a flat phased-array design. It's 58" long x 30" wide x 2.6" high, with no moving parts and a 1-day install. Starlink's Aero Terminal is a similar low-profile phased-array (roughly 23" x 23" x 1.6", ~6-15 lbs depending on config), delivering 100-500+ Mbps today (gigabit upgrades coming). Install takes 10-14 days downtime. Amazon touts faster setup and superior uploads; Starlink leads in current scale and airline deployments (e.g., United, JSX). Both target reliable in-flight connectivity via LEO sats.

• 
  Cat 2.0 🐟 (@eatingthedog) reported 29 minutes ago

  @ASIISNEAR @unusual_whales I’m saying why would some lie about a company without trying to take them down. Amazon is too big to take down

• 
  Raquel (@Raquel708886223) reported 30 minutes ago

  CRAZY! Latino nonEnglish speaking @amazon delivery drivers in COLORADO CRAZY DANGEROUS! Every week—blaze through neighborhoods! I’ve waved them down scolded them in Spanish, “NO INGLES” they yell while LAUGHING GOING fast! Nearly hit dogs & kids @ICEgov Help PLS! @concernedforco

• 
  🔻 (@uncle_authority) reported 34 minutes ago

  @princess_tude to these remediated Fordist *****, burning down an Amazon warehouse is like setting a little Library of Alexandria on fire.

• 
  The Sincere VP (@thesincerevp) reported 35 minutes ago

  I am a senior security engineer at one of the twelve companies that signed onto Project Glasswing. I've spent the last three weeks running Claude Mythos Preview against our production codebase. I need to tell you what I saw. On April 7th, Anthropic quietly assembled Amazon, Apple, Cisco, CrowdStrike, Google, JPMorganChase, Microsoft, NVIDIA, Palo Alto Networks, Broadcom, and the Linux Foundation into a room and told them something that changed the conversation. Their new model — Mythos Preview, unreleased to the public — had found thousands of zero-day vulnerabilities in every major operating system and every major web browser. Autonomously. Without human guidance. Including a 27-year-old bug in OpenBSD, an operating system whose entire reputation is built on being unhackable. Let me put that in context. OpenBSD's website literally says "Only two remote holes in the default install, in a heck of a long time!" That bug survived 27 years of the most paranoid security review process in the industry. Mythos found it in hours. But here's the part that made the room go quiet. They showed us what happened with Firefox. A few weeks earlier, they'd pointed Opus 4.6 — their previous model, not even Mythos — at Mozilla's JavaScript engine. Twenty minutes in, it found its first Use After Free. By the time the team finished validating that one bug and filed it in Bugzilla, Claude had already found fifty more. They ended up submitting 112 unique reports. Mozilla assigned 14 as high-severity — nearly a fifth of all high-severity Firefox vulnerabilities remediated in all of 2025. From one model. In two weeks. Then they showed us the Mythos numbers. Opus 4.6 could find vulnerabilities reasonably well. But when they asked it to actually write exploits — to turn those bugs into working attacks — it succeeded twice out of several hundred attempts. A 0.5% rate. Concerning but manageable. Mythos Preview hit 181 successful exploits on the same Firefox JavaScript engine bugs. Plus 29 more where it achieved register control. That's not a 0.5% success rate anymore. That's the model independently chaining vulnerabilities, writing JIT heap sprays, escaping browser sandboxes, and constructing multi-packet ROP chains. One of Anthropic's engineers — no formal security training — asked Mythos to find remote code execution vulnerabilities overnight. Went to bed. Woke up to a complete, working exploit. So on April 10th, three days after the Glasswing announcement, Anthropic published the blog post that's been circulating in security circles all weekend. "Preparing Your Security Program for AI-Accelerated Offense." It reads like a corporate best-practices document. Patch faster. Scan dependencies. Adopt zero trust. Design for breach. But if you read it closely, there's a sentence buried in the middle that says everything: "Mitigations whose value comes from friction — making an attack tedious — rather than a hard barrier are much less effective against an adversary that can grind through those tedious steps." That sentence just deprecated about 40% of the security industry. Rate limiting. CAPTCHAs. Non-standard ports. Extra login steps. Complexity-based deterrence. The entire philosophy of "make it annoying enough that attackers move on to easier targets" stops working when the attacker doesn't get annoyed. When the attacker is a model that will attempt the same exploit chain ten thousand times at zero marginal cost while your SOC team is eating lunch. Anthropic committed $100 million in Mythos Preview credits for defensive scanning, plus $4 million to open-source security organizations. That sounds generous until you calculate that global cybercrime costs roughly $500 billion a year, and the company publicly stated that models of similar capability will be "widely available within 24 months." So the company preparing the biggest AI IPO in history just told twelve of the largest technology companies on earth that their new model can autonomously write browser exploits, crack open operating systems that have been hardened for three decades, and that equivalent capabilities will be commoditized within two years. Then they published a checklist. I've been in security for sixteen years. I've read a lot of vendor advisories. I've never read one where the vendor was simultaneously the threat, the detector, the consultant, and the only entity offering a solution — all while preparing to go public. Anthropic built the sword, built the shield, sold the shield to the people most threatened by the sword, and released a blog post telling everyone else to patch faster. The twelve companies in that room are now scanning their codebases with Mythos. The rest of the industry is reading a five-minute blog post and hoping the checklist is enough. This is a fictional narrator. The numbers are real.

• 
  Lunar Surfer (@TheLunarSurfer) reported 35 minutes ago

  @ClayTravis It’s also unbelievably cumbersome to switch between streaming services today too. It takes like 60 seconds to “change the channel”! Exiting Netflix to get to Amazon using slow interfaces.

• 
  TheVaugardian (@thevaugardian) reported 38 minutes ago

  @SaneNightmar2 @kijuler Again, Vivziepop never asked to directly contact Amazon Prime to secure her a deal. A24 never asked consumers to secure them deals either. Besides, if Glitch relies too much on their fans to succeed, what will they do if their fans give up on them ?

• 
  Jerzy Jones (@jerzy_jones) reported 38 minutes ago

  @AuthorGoodwin I use Amazon ads through a guy called Bryan Cohen. He does a ten day (think) free course. It’s very informative and helpful. My problem is I don’t like continually raising the ads. But so far I’m in small profit with it 🙏

• 
  Tom Dashiell (@thomasr1950) reported 42 minutes ago

  @AmazonHelp @SheGoLegend Amazon is terrible now days! They no longer care about the customer.

• 
  🔞🏳️‍⚧️ June 🏳️‍⚧️🔞 (@JuneTheFoxgirl) reported 43 minutes ago

  @jirachytft OH MY GOD SO TRUE I was *stellar* at what I did when I was working at Amazon, the issue is I don't have the endurance to do that for five hours at a time and they didn't give me accomodations since they can't without medical documentation which I have no way of getting.

• 
  lock (@ihatemyselfjf) reported 47 minutes ago

  @TheSketchyKori @squiddriffic u know they have literal A list celebrities voicing side characters right? Money isnt a problem, Not while amazon produces it, profit margins are the issue and youre feeding into it

• 
  CHR¡s! (@ChrisDebate) reported 52 minutes ago

  @TheSketchyKori It is adequate and that’s the problem. Amazon has all the dough in the world

• 
  habi (@defnot_habialt) reported 55 minutes ago

  @shihab_1551 That's something i have yet to fix myself, although i believe there are some clothes in amazon that help force you to not hunch your back and not destroy your spine in the future.

• 
  Reece (@DefaultReece) reported 56 minutes ago

  Pretty much, Amazon blocking downloads. You either get a parsing error or the links don't load at all when you get into the apps

• 
  Vardhman Mishra (@vardhmanmishra) reported 56 minutes ago

  Order no-402-2414413-0711542 and order no-402-4593818-8396309 Why is it taking so long to process the refund? You already have the product—what is the issue in issuing the refund?@amazonIN @amazon @jagograhakjago

• 
  RebelDeathStarFallEvilEmpire (@RedSixTrog) reported 58 minutes ago

  @MAGACult2 My neighbors a trouble starting piece of **** mfkr and has about 10 amazon deliveries Every fkn Day i hope this Fks him up bad

• 
  emil (@TheEmilJay) reported 58 minutes ago

  @BradyFightTalk i have a couple more value boxes coming from amazon and i'm going to try to get at least one more mega when i get home from the collective if you want to complete that set i'm down to move the ones i have. either sale or trade whatever

• 
  david (@GuardiansFanDav) reported 58 minutes ago

  @AmazonHelp This did not come anywhere close to resolving my issue. I did get a $5 credit.

• 
  Everything AI | Crypto | FInanace | Current Events (@mx_lens) reported 1 hour ago

  Tech: Amazon says death at Oregon warehouse is not work-related. Company admits safety issues exist but denies cause. One fatality from a facility that keeps getting worse. 🔥

• 
  Ugis Balmaks (@Ballin2TheMax) reported 1 hour ago

  Met a guy in Miami Does $160M/year Grew up in Europe Spoke NO English Working on Amazon brands for 11 years at this point… To him, it’s not complicated: Amazon tells you exactly what they expect He optimizes against it No surprises His latest: a single brand at $130M/year. When people who actually know Amazon look at what he's built, they say it's absolutely amazing. But 9 figures weren't enough. He moved his entire family to the US. Doesn't consider candidates outside the US anymore because he's fascinated by the American way of working. When he's not working, he studies English for 5 hours a day. Went from pretty broken to quite fluent. We've been working together for about 6 months, building out his team. He completely figured out Amazon and decided that still wasn't enough. So now his goal is to hit a billion…

• 
  INCITE AI (@Incite_corp) reported 1 hour ago

  Amazon’s LEO antenna unlocks in‑flight broadband scale for AWS and Prime. Amazon (AMZN) NASDAQ gains an aviation foothold as its single‑unit LEO antenna promises 1 Gbps down and 400 Mbps up. This matters because one‑day installs turn airline fleets into quick wins for connectivity revenue. The stock’s recent multi‑session rise is smaller than this new service scope over the same days, so installation speed and cabin‑wide capacity remain only partially reflected in price. Kuiper hardware now targets airlines. AWS edge services follow planes worldwide. Prime Video in flight becomes native distribution. Airline contracts set the revenue ramp path next.

• 
  emil (@TheEmilJay) reported 1 hour ago

  @EliClosson i have two value boxes coming from amazon and i'm probably gonna grab at least one more mega also really wish i could have snagged a hobby box before it hit the secondary market. maybe if prices come down a little i'll splurge. the hobby exclusive inserts are cool