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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 21: Problems at Amazon

Amazon is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Nashville Errors 3 hours ago
Twin Falls Sign in 4 hours ago
Paris Website Down 5 hours ago
Rockwall Errors 10 hours ago
New York City Sign in 1 day ago
Toronto Website Down 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • bbear111670
    bbear1116 (@bbear111670) reported

    @DavidJHarrisJr There is an easy fix for people who are deeply offended by multibillionaires; they can close their accounts at Facebook, stop online shopping at Amazon, throw away all handheld electronic devices and stop asking AI for help.

  • rajhome20165
    Rajhome (@rajhome20165) reported

    @AmazonHelp The link is not working and no help is forthcoming. Yet another fraudulent practice of #Amazon #India

  • GCfJMHVJnm87137
    LLLLARHUNTER (@GCfJMHVJnm87137) reported

    @SoDebNair I the reunion where she and Kenya back and forth about the the DVD is a masterpiece. “Amazon took the reviews down becase they are submitted prior to the release” both of them are good players. It’s a ping pong match. rehearse or not. They really gave each other a hard time lol

  • yeruva_naresh
    Naresh Reddy | Smallcap Alpha (@yeruva_naresh) reported

    @spectatorindex Capital doesn’t lie; Amazon doubling down on Anthropic signals where power shifts

  • OnlyOTrades
    OnlyOptionsTrades (@OnlyOTrades) reported

    BREAKING🚨: Amazon is DOUBLING DOWN on its investment in Anthropic…😱 Amazon has agreed to invest up to $25 billion in Anthropic as part of its AI Infrastructure Deal…🤯 Keep in mind that Amazon already invested $8 Billion into Anthropic prior to this…👀 Anthropic agrees to spend more than $100 billion on Amazon Web Services technologies over the next 10 years…😳

  • karter_web3
    Karter (@karter_web3) reported

    @unusual_whales amazon doubling down on anthropic

  • Libertarianist3
    Give me Liberty or Give me Death (@Libertarianist3) reported

    @MatrixMysteries They do this with driver check in when you deliver loads to Amazon. Some paGeet pops on a screen with very broken english and proceeds to tell you what door you can unload at. Same with driver support for thier delivery drivers and what should be a 1 minute call is 10 minutes.

  • altryne
    Alex Volkov (@altryne) reported

    Anthropic's plan to fix their performance issues: TL;DR: - 5 Gigawatts of additional Tranium compute for @AnthropicAI, with 1gwatt by end of this year - Amazon invests additional 5B into Anthropic (total of $13B so far + optional $20B in the future) - @AnthropicAI has now passed $30 Billion in ARR

  • xm_build
    XM (@xm_build) reported

    @TrendSpider anthropic's $5b from amazon signals big tech is doubling down on proprietary ai, wonder how this shapes open-source model licensing in the next 18 months

  • badalraik
    Badal Rai (@badalraik) reported

    @AmazonHelp Link is not working Looking for something? We're sorry. The Web address you entered is not a functioning page on our site.

  • Kenny_Boo22
    The Naked Squirrel (@Kenny_Boo22) reported

    @DocAtCDI I'd like to buy but it doesn't show up in my Amazon app and it won't let me login to purchase using your link. Dang it. I'm failing technology!

  • GovindS13743354
    Govind Sonkar (@GovindS13743354) reported

    @AmazonHelp This issue isn’t happening only to me; several people in my area are facing the same problem. They also receive messages saying their orders have been delivered, but they never receive them. This is happening only with prepaid orders.We have become victims of a scam. #amazonSCAM

  • henry_fergus
    Fergus Henry (@henry_fergus) reported

    @adrianmckinty Hi Adrian, I'm a big Scottish based fan and just wanted to let you know that your last 2 Duffy novels are not available to download from Amazon in the UK? I can get the audio books but the novels are not listed on the store - it seems to be a known issue on google

  • Joelc_eth
    Joel (@Joelc_eth) reported

    amazon is putting 25 billion dollars into anthropic while locking in 5 gigawatts of compute capacity. these numbers sound abstract until you compare them. 5 gigawatts equals the output of five nuclear power plants. microsofts entire global data center footprint was estimated at 5 to 6 gigawatts in 2024. anthropic is reaching the same energy scale as microsoft uses worldwide, all on its own. here is how the deal breaks down. amazon invests 5 billion dollars now, with 20 billion more tied to commercial milestones. anthropic commits to spending over 100 billion dollars on aws over the next decade. capacity starts this quarter, with nearly 1 gigawatt online by the end of 2026. anthropic is not limiting itself to amazon. a 3.5 gigawatt tpu capacity deal with google and broadcom is already in place. a 30 billion dollar azure agreement with microsoft and nvidia is signed too. it is the only frontier ai model running across all three major cloud platforms simultaneously. anthropics annual revenue run rate crossed 30 billion dollars. over 1000 enterprise customers each spend more than 1 million dollars per year. these numbers show ai moving from research labs into industrial scale deployment. the ai race is now a three horse competition. openai partners with microsoft, google runs its own infrastructure, and anthropic works with amazon, google, and microsoft all at once. 5 gigawatts of dedicated capacity means more powerful models and faster access in the coming years.

  • pvganesh10
    pvganesh (@pvganesh10) reported

    @AmazonHelp @amazonIN Thanks for sharing a link that leads straight back to the same dumb auto chat. Was that meant to solve the issue or just waste more time? Pathetic

  • yolo_trade999
    Zachary Bennett✨ 🌟 🚀Alpha (@yolo_trade999) reported

    Market data suggests a broad sell-off. $TSLA leads declines at −2.37%. $MSFT follows at −1.29%, with $NVDA down −0.43%. This coincides with new allegations against Amazon. Technical setup indicates sustained pressure on major tech names. 🍵

  • KatsCurious2
    Kat (@KatsCurious2) reported

    @LionelMedia Google, Microsoft, Amazon and Apple essentially run the world now. Europe don't own these mega corporations, they are US based. Europe also have an energy crisis. Apparently France is having to support the rest of Europe except they have their own issues due to war.

  • monkeyl96317467
    brookd (@monkeyl96317467) reported

    @TolkienMundo She was down bad in the Rings of Fire though. Maybe the writers on Amazon should read more

  • cirsova
    Cirsova 10th Anniversary Issue Out Now! (@cirsova) reported

    @VaubanBooks @muchtoocommon It's a weird data issue that affects a number of titles. There are several of our books that appear without titles when you order them. This particular aspect is not targeted, just Amazon being a lousy platform when it comes to metadata management.

  • OGAuraFarmerTM
    Aura Merchant :⚡️🐦‍⬛⌚️ (@OGAuraFarmerTM) reported

    @FCB_Xabhi I watch him on Amazon Prime a lot and he is ***, he will make a backheel and the robots who make comps will insert that on their videos while ignoring his overall performance being terrible. Anthony 2.0

  • OnlyOTrades
    OnlyOptionsTrades (@OnlyOTrades) reported

    BREAKING🚨: Amazon is DOUBLING DOWN on its investment in Anthropic…😱 Amazon has agreed to invest up to $25 billion in Anthropic as part of its AI Infrastructure Deal…🤯 Keep in mind that Amazon already invested $8 Billion into Anthropic prior to this…👀 Anthropic agrees to spend more than $100 billion on Amazon Web Services technologies over the next 10 years…😳

  • jephXS
    JephXS:// (@jephXS) reported

    Trickle-down economics ≠ tech automating jobs. AI is why Amazon, Verizon & Meta are cutting staff despite profits & 2025 tax breaks. Tesla actually scales affordability; many others chase margins instead of lowering prices. Real fix isn’t more govt — it’s personal adaptation: upskill, pivot, or get left behind. Adults don’t need their hands held forever.

  • j_love2823
    Jacob (@j_love2823) reported

    Idiots jumping up and down. This goes to corporations like Walmart and Amazon. So yet again you fell for it and sacrificed your financial freedom the last 6 months to help corporations.

  • TodaroRichard
    Richard Todaro, CFA (@TodaroRichard) reported

    @munster_gene Apple has been too slow - they let Roku & Amazon take the TV market. They need to move faster and could use some acquisition - I think they should buy Roku. They need more devices and they need to fix Siri!!

  • mainstcapybara
    Main Street Capybara (@mainstcapybara) reported

    @DepaolaSal They will issue Amazon giftcard as refund

  • ToolKeyz
    Tool (@ToolKeyz) reported

    @jery_hahaha i wonder where the limit for "indie animation" is cuz i dont consider hazbin hotel to be indie cuz of the amazon partnership, is glitch really indie because it has literally been funded by the aussie government in the past.

  • SirStevenKJ
    Steven 🇺🇸 (@SirStevenKJ) reported

    @JackPosobiec Terrible. Amazon is going downhill

  • Pricerrors
    Price Errors (@Pricerrors) reported

    Everyone's chasing the same price errors that cancel Meanwhile, Amazon Resale has brand new items for 70% off and above And they don't cancel Follow us to get every Resale deal before it sells out

  • thomasr1950
    Tom Dashiell (@thomasr1950) reported

    @marthapate They are a problem all the way around! Terrible customer service! @AmazonHelp @Amazon

  • ehsvr
    brandon ❄️ (@ehsvr) reported

    @shryim @PokemonDealsHub from what I understand, if the sold by amazon price goes down on release date of the item, you get refunded the difference