Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Amazon
Amazon is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
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Errors | 3 hours ago |
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Sign in | 17 hours ago |
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Website Down | 19 hours ago |
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Website Down | 21 hours ago |
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Sign in | 22 hours ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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hervevancaloen (@hervevancaloen) reported$MELI MercadoLibre's revenue growth is accelerating from 43% to 49%. The stock is down. Investors are missing the opportunity because they focus on short term profit margins. Remember when Amazon was reinvesting all their profits to grow to a dominant position? BTW, non performing loans as a percentage of the total portfolio is not increasing. That in spite of the fact that rapid growth requires upfront provisioning for expected losses on new loans (even high-quality ones), which compresses short-term margins/NIMAL.
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Mostafa Madi (@mostafamadi23) reported@AmazonHelp y problem still the I phone I pay before 9 days and I still not receive the mobile when I call the call center say mobile is broken We can return money for you what’s this I’m in invest. In Amazon or what I give money to Amazon and not Recive my item
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Glass Lens Research (@GlassLensRes) reported@NotA_Bull Also, holding VOO plus large positions like Google Amazon and nvda has its redundancies. VOO has those holdings itself. If I had to guess, your sortino ratio is extremely low in this portfolio. In a down turn your portfolio will undoubtedly have an extremely negative sortino. High beta is good when the markets good (right now) but hurts when it tanks. I imagine the Iran scare had a large drawdown for you. I love your holdings, would just account for risk management. IMO
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Parth Chaturvedi (@_mrchaturvedi) reported@AmazonHelp I haven’t received any email from account specialist team.. can someone please update what’s the issue here?
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Cartology (@thinkcartology) reported@amazon_adnan Most Amazon PPC problems happen because sellers try to scale before the foundation is actually dialed in.
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yogi (@yogeshidea) reported@AmazonHelp Received reply as issue under follow up and will get update Please confirm once update received
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Straight Arrow (@StraightArrow__) reportedGameStop just made a $56 billion offer to buy eBay, a company four times its size. The plan: combine the two and take on Amazon. The problem? GameStop only has $29 billion, leaving a $27 billion hole. When CEO Ryan Cohen went on CNBC to explain where the rest was coming from, he couldn't. Is this GameStop's comeback moment, or the beginning of the end?
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Marginalized Bigot (@GrowlyGrr) reported@far_leftie @amazon Amazon drivers have been **** lately. When one is actually decent I review them with a thumbs up. I don't think it makes a difference how many times I give a thumbs down. But I'm sorry this happened. The government needs to step in with who Amazon hires. They are even stealing pets! One took an up skirt shot of my wife! I mean come on!
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S. Jack (@SteffenJack84) reported@VioletLave5799 @sarahs_sky @DWARussell22 Don't worry about it. I took it as well meaning, though bad advice. The rules aren't unspoken, it's Amazon TOS. For example, review swapping is common, but that could get one in trouble too. There's a lot of stuff to watch out for.
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Frontier Indica (@frontierindica) reportedIt is a no-brainer to invest in foreign markets, especially US equities, if you have the means to. Just to give a few examples from the last 3 years: Nvidia is up around 638%, Alphabet/Google is up around 267%, Meta is up around 161%, Amazon is up around 158%, Apple is up around 69%, Now compare this with some of India’s biggest companies. Reliance is up around 28% in rupee terms, but only around 11% in dollar terms after accounting for rupee depreciation. Adani Enterprises is up around 37% in rupee terms, but only around 19% in dollar terms. TCS is down around 26% in rupees and around 36% in dollars. Infosys is down around 7% in rupees and around 19% in dollars. HDFC Bank is down around 5% in rupees and around 18% in dollars. Yes, India has had winners too. But they are few and far between and even their returns are puny compared to US tech giants riding the AI wave. The government can't keep fooling domestic investors with grand tales of amrit kaal forever, they can see the difference in performance between our stocks and US stocks.
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Subhendu Panigrahi (@skipiit) reported@AmazonHelp @amazonIN @amazon Why is the quality of the service going down? The delivery timelines are not getting met and we have to wait for them as if I don’t have any work on weekend. Why can’t I cancel my order now?
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ME (@meta_enix) reported@Big_E Come on bud, I've talked about this in your stream with you on many occasions, this is just blustering from a CEO that has no way to solve the problem, and all they are doing is deflecting from the real issues, and that's the continued use of @amazon.
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Thoalex (@thoalex) reported@AmazonHelp @amazon Then fix your systems. Amazon used to be the leader of logistics of this nature. Walmart handles this to the minute. Don't promise what you can't deliver. If it's going to be here at 6pm then say 6pm not 2pm. That's deceptive sales practices.
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Abhishek singh (@Abhishe47825734) reported@AmazonHelp I have contacted your team multiple times through email, but it has been 20 days and my issue is still not resolved.This is mental harassment. Your team has not taken any action for the last 20 days and my issue is still unresolved.
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Manu Sisti (@Manu_Sisti) reportedFirst, let's be clear. When I say AI books, I don't mean 40-page PDFs thrown together in an afternoon. I mean 80–150 page books built around real problems people are already paying to solve. Quality is the only thing that compounds on Amazon.
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Anaxagoras@Anaxagoras_Life (@Anaxagoras42501) reported@jtr_westrom @AmUmbria 2 Kangals and 4 Shepherds and a pup. They watch this farm like spies. They stay away from any machine or truck that's running but cant seem to break them from trying to snack on the UPS/FedEx/Amazon deliveries. Seriously, a Kangal will take care of your coyote problems.
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Johnny N. (@Sole_Republican) reported@BwcDeals All new ASIN are map with the correct units and once it map it saved. However we had cases where Amazon would recharge it again to a different pack. How are you guys cleaning this issue up?
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Siddhesh (@sidxiii_45) reported@AmazonHelp @AmazonIN Extremely pathetic service. I ordered a car polish sponge which showed delivered on 28th April, but I never received the product. I even raised a query for it and got informed about a callback on 3rd May, which I unfortunately missed because I was busy at that moment. Now your customer service is saying that since I missed that one call, my refund/replacement request has been permanently declined?? So basically the customer is automatically treated like a fraud now? And this is not even the first time. Facing the same issue repeatedly with my last 2-3 orders, and even on my other Amazon account too. Really disappointed with Amazon India’s service lately. Order ID ending with #6334.
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Raymo (@ItIsRaymo) reportedPeople are literally sleeping on money right now nobody is telling them how to max utilize the latest amazon agentcore payments it is a bulk money and time saver for builders these are your first 8 workflows worth setting up this week: 1. live research that doesn't stop at paywalls agent is pulling competitor data and hits a paywall instead of stopping and pinging you let it pay itself and get the data 2. support refunds under $20 customer messages about a wrong order agent checks purchase history, confirms eligibility, processes the refund and logs it literally done in 10 secs 3. agent-run outreach that buys verified contact data on the spot agent is building a prospect list and hits a contact that needs verification pays $0.001 to verify the email, adds it to the list and moves on no manual cleaning after 4. content agent that pays for images as it builds agent is assembling a report or deck and it needs a licensed image finds one on a pay-per-use platform, pays $0.003 and uses it so you don't have to hunt for it at mid nights 5. legal/compliance review that pulls live regulatory data agent is drafting a contract or flagging a clause needs to check a current regulations, it pays for the live database lookup and returns the answer you're not working off last year's PDF anymore 6. backend agent that spins up compute only when needed instead of running a server 24/7 for a task that happens twice a week, agent pays for compute at runtime, uses it and release ultimately you go from a fixed monthly infrastructure cost to paying only for the exact minutes it ran 7. multi-agent workflows where agents pay each other agent A finishes research, hands it to agent B for analysis agent B charges agent A a micropayment to prioritise the task the payment is the coordination mechanism among them 8. the one that gets past legal your legal team keeps blocking autonomous agent spend because there's no audit trail set a $1.00 wallet with a 5-minute expiry per session every transaction is logged, timestamped and capped hand them the dashboard so you answered a conversation that's been stuck for 8 months ----------------------------------------------------------- bookmark it
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DK (@deekey1101) reported@AmazonHelp Have already done that. Issue was supposed to get resolved by today, but your customer care team needs another 24hrs time to find a resolution. The most inefficient team I must say. Now I am forced to go to Consumer court and lodge a complaint
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Ramnivash (@Ramnivash784209) reportedAmazon India, mera order cancel kar diya gaya aur abhi tak refund bhi receive nahi hua hai. Customer support se multiple baar contact karne ke baad bhi koi clear resolution nahi mila. Please issue my refund immediately. Order number- 40621239353537935 @AmazonHelp
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saila (@sailaunderscore) reportedHow much do you think Amazon charges to allow you to blame your service going down on them?
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Dimitry Nakhla | Babylon Capital® (@DimitryNakhla) reported1/2 On MercadoLibre $MELI 𝐓𝐡𝐞 𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐥𝐲 𝐄𝐏𝐒 𝐣𝐮𝐧𝐤𝐢𝐞𝐬 𝐬𝐞𝐞 𝐚 𝐦𝐢𝐬𝐬. 𝐓𝐡𝐞 𝐥𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐢𝐧𝐯𝐞𝐬𝐭𝐨𝐫 𝐬𝐞𝐞𝐬 𝐚 𝐰𝐢𝐝𝐞𝐧𝐢𝐧𝐠 𝐦𝐨𝐚𝐭. $MELI stock dropped after Q1 2026 earnings. Income from operations fell -20% YoY. Operating margin compressed 600 basis points to 6.91%. EPS missed expectations. From the shareholder letter — in management’s own words: “𝙒𝙚 𝙘𝙝𝙤𝙨𝙚 𝙩𝙤 𝙥𝙧𝙞𝙤𝙧𝙞𝙩𝙞𝙯𝙚 𝙡𝙤𝙣𝙜-𝙩𝙚𝙧𝙢 𝙜𝙧𝙤𝙬𝙩𝙝 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨 𝙤𝙫𝙚𝙧 𝙨𝙝𝙤𝙧𝙩-𝙩𝙚𝙧𝙢 𝙥𝙧𝙤𝙛𝙞𝙩𝙖𝙗𝙞𝙡𝙞𝙩𝙮.” “𝙒𝙝𝙚𝙣 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙞𝙨 𝙗𝙚𝙝𝙖𝙫𝙞𝙣𝙜 𝙡𝙞𝙠𝙚 𝙩𝙝𝙞𝙨, 𝙬𝙚 𝙗𝙚𝙡𝙞𝙚𝙫𝙚 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙚 𝙞𝙨 𝙣𝙤𝙩 𝙩𝙤 𝙝𝙖𝙧𝙫𝙚𝙨𝙩 — 𝙞𝙩 𝙞𝙨 𝙩𝙤 𝙞𝙣𝙫𝙚𝙨𝙩.” AND “𝙒𝙚 𝙝𝙖𝙫𝙚 𝙩𝙝𝙚 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙙𝙞𝙖𝙡 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙪𝙥 𝙤𝙧 𝙙𝙤𝙬𝙣 𝙖𝙨 𝙘𝙞𝙧𝙘𝙪𝙢𝙨𝙩𝙖𝙣𝙘𝙚𝙨 𝙖𝙣𝙙 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙞𝙚𝙨 𝙚𝙫𝙤𝙡𝙫𝙚. 𝙏𝙝𝙚 𝙨𝙖𝙢𝙚 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨 𝙩𝙝𝙖𝙩 𝙖𝙧𝙚 𝙘𝙤𝙢𝙥𝙧𝙚𝙨𝙨𝙞𝙣𝙜 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙩𝙤𝙙𝙖𝙮 𝙖𝙧𝙚 𝙗𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙩𝙝𝙚 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢, 𝙩𝙝𝙚 𝙪𝙨𝙚𝙧 𝙗𝙖𝙨𝙚, 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙘𝙤𝙢𝙥𝙚𝙩𝙞𝙩𝙞𝙫𝙚 𝙢𝙤𝙖𝙩𝙨 𝙩𝙝𝙖𝙩 𝙬𝙚 𝙗𝙚𝙡𝙞𝙚𝙫𝙚 𝙬𝙞𝙡𝙡 𝙙𝙧𝙞𝙫𝙚 𝙢𝙖𝙧𝙜𝙞𝙣𝙨 𝙖𝙣𝙙 𝙘𝙖𝙨𝙝 𝙛𝙡𝙤𝙬 𝙨𝙞𝙜𝙣𝙞𝙛𝙞𝙘𝙖𝙣𝙩𝙡𝙮 𝙝𝙞𝙜𝙝𝙚𝙧 𝙤𝙫𝙚𝙧 𝙩𝙞𝙢𝙚.” Please read that again. Management is telling you explicitly: we could be more profitable today. We are CHOOSING not to be. This is not a business struggling with profitability. This is a business managing its profitability — deliberately suppressing margins to widen the moat while the opportunity window is open. 𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐨𝐟 𝐭𝐡𝐚𝐭 𝐜𝐡𝐨𝐢𝐜𝐞 𝐚𝐫𝐞 𝐯𝐢𝐬𝐢𝐛𝐥𝐞 in the same quarter the market punished: → Revenue grew 49% — the fastest pace in nearly four years → Items sold growth in Brazil doubled from 26% to 56% in nine months → Unique buyer growth in Brazil hit 32% — the fastest in five years → Advertising revenue grew 73% YoY → Credit card portfolio grew 104% YoY → Unit shipping costs in Brazil fell 17% — accelerating from 11% last quarter → Conversion, frequency, retention and NPS in Brazil are all at record highs Quite the result, no? 𝐍𝐢𝐜𝐤 𝐒𝐥𝐞𝐞𝐩 wrote about this exact dynamic twenty years ago when analyzing $COST for his Nomad Partnership. Costco’s net margin was 1.7% — a fraction of Walmart’s 3.6%. Wall Street applied three heuristics: “the company has low margins,” “it’s expensive,” and “Costco has a cost problem.” Sleep saw the opposite. He saw a 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐡𝐚𝐭 𝐰𝐚𝐬 𝐝𝐞𝐥𝐢𝐛𝐞𝐫𝐚𝐭𝐞𝐥𝐲 𝐝𝐞𝐟𝐞𝐫𝐫𝐢𝐧𝐠 𝐩𝐫𝐨𝐟𝐢𝐭𝐬 𝐭𝐨 𝐞𝐱𝐭𝐞𝐧𝐝 𝐭𝐡𝐞 𝐥𝐢𝐟𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐟𝐫𝐚𝐧𝐜𝐡𝐢𝐬𝐞 — passing scale economics back to customers in the form of lower prices, which deepened loyalty, which drove volume, which funded more price reductions. He called it the robustness ratio: the share of economic benefits going to customers and employees versus shareholders. Costco’s was 5:1. Five dollars reinvested in the competitive position for every one dollar flowing to shareholders. Sleep’s conclusion was simple: the low margin was the moat. The under-earning was the opportunity. And the investors who couldn’t see past the income statement were systematically mispricing one of the greatest compounders of the last 25 years. He wrote that what Wall Street wanted — for Costco to tilt the ratio toward shareholders to satisfy the “quarterly EPS junkies” — would actually weaken the business, not strengthen it. Bezos understood the same thing at Amazon. For over a decade $AMZN reported near-zero net income while reinvesting every dollar into logistics, Prime, and AWS. Wall Street asked the same question every quarter: when will this company become profitable? The answer was always the same: when we CHOOSE to be. The margin was there. The decision was to deploy it into infrastructure that would make the business impossible to compete with.
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Jayadev Samal (@JayadevSamal6) reported@AmazonHelp @amazon @amazonIN i tried to connect in DM the link shared is not working its keep on going in the loop still issue had not been resolved
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Aakash Gupta (@aakashgupta) reportedA $599 Mac mini sitting on a shelf is now the most underrated PM productivity setup in 2026. Mahesh Yadav has been an AI PM at Amazon, Google, Meta, and Microsoft. The pattern he just walked through on the podcast: install OpenClaw on a Mac mini, point it at Opus 4.6 plus an open source fallback, connect WhatsApp, write a skill in plain English. Now you message your phone, the agent runs the job for 6 hours on a separate machine, and the result lands back in your chat. You never open a terminal. You never hit Anthropic's daily cap, because you can route to a local Llama model when you do. You never wait for IT approval, because you own the sandbox. The math is the part most *** miss. $599 for the base M4 Mac mini is cheaper than one month of heavy Claude Code usage at the Max tier. The mini sits there 24/7, runs jobs while you sleep, and never closes the lid. One-time hardware cost, infinite runtime. Sending a message to a sandboxed agent that reproduces your problem, tries a solution, and returns a result is how enterprise AI agents will work at scale. Google won't let you install OpenClaw on a work laptop. But GCP will ship this exact pattern inside their infra. AWS will ship it inside theirs. The *** who understand the delegation pattern now will be the ones shipping the enterprise version in 2027.
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The Assembly (@InTheAssembly) reportedNEW TRADE ALERT: Michael Burry opened a full position in MercadoLibre at $1634. MELI is the Amazon and the PayPal of Latin America combined. 49% revenue growth last quarter. 28 consecutive quarters of 30%+ growth, a record unmatched by any public company in history. Yet the stock is down 36% from its June 2025 high because of short-term margin pressure and competition from Shopee. Translation: the market is punishing MELI for spending aggressively to dominate a 650 million person market. Burry doesn't chase momentum. He buys companies the market has temporarily mispriced. That is exactly what MELI looks like at $1,631. Median analyst price target is $2,500, implying over 50% upside. This is not a quick trade though, it’s a 3 to 5 year compounder. Every time he makes a move, we will break it down here. Turn on notifications so you don’t miss the alert, this is VERY important. If you don’t follow us, you might regret it.
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Jonah 📦 (@jonahhodges_) reportedAfter months of verification issues, Justin’s finally in. He's expanding beyond Amazon with the same supplier relationships he already built. Inside The Wholesale Network, we show you how to leverage your wholesale deals across multiple platforms so you're not stuck on one channel. Walmart is up next, we’re getting ahead of the curve
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ME (@meta_enix) reportedOr you could learn to understand the real issue at play, which is the underline problem of all botting, is that they need to stop using @amazon infrastructure.
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Robert Graham (@robertgraham) reported@DocDoc21516 It allows you to do phone calls (and video calls) which you couldn't do before. It allows you to watch as much Netflix and Amazon Video as you want. Fast-twitch games still have problems.
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Crypto Channel 24 (@CryptoChannel24) reportedEveryone preaches decentralization until the data center overheats. $COIN dark for 6+ hours. A single Amazon server in Virginia got too hot. The world's largest crypto exchange runs on one AWS zone. 🔥 12 months: either CEXs fix this or expect more outages. 👀 #Crypto