Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	2 hours ago
Iztapalapa	Errors	6 hours ago
Charlotte	Website Down	20 hours ago
Annecy	Errors	23 hours ago
Santiago de Querétaro	Sign in	3 days ago
Kingston upon Hull	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  samarth kulkarni (@uppisam) reported 6 minutes ago

  @AmazonHelp Update on my @amazonIN complaint: After publicly escalating my issue, Amazon's Social Media team told me they needed 24 hours to investigate. Now I've received another email asking me to wait 2 more days for an update. But that's not even the strangest part.

• 
  Guikof/Mikumo🇧🇷🇺🇸 (@GuikofMikumo) reported 8 minutes ago

  @Here4Many2 @The_Cash_Murray Usually is because of that, some Kamen Riders have split licenses with Amazon, if they are privated/taken off YT, probrably is a licensse issue. What is pain TBF, needing to sub to 3/4 places just to watch a show is horroble.

• 
  mhamn (@hamn_matt55472) reported 9 minutes ago

  @CatThompson12 @TaraBull I've cut down thousands. Never heard any screams. And I bet you like that house, flooring, and cardboard boxes that you get from Amazon.

• 
  Shrey (@Shrey_29042000) reported 9 minutes ago

  @AmazonHelp @AmazonHelp I need a complaint reference number for the escalated issue. I have Consumer Forums online with me right now. Kindly share ASAP as this has become a legal matter now, thank you.

• 
  Michael McNair (@michaeljmcnair) reported 11 minutes ago

  EBTIT is basically earnings before the most important recurring cost of the business. Excluding it is like Netflix reporting profits before amortizing content spend. Of course the unit economics look great if you only count the cost of delivering the stream. But you still had to make the show. Training’s not a one time expense. It’s the recurring cost of making the product and keeping it at the frontier. Anthropic is planning to spend over $100B on training over the next few years. You can’t exclude that and claim you’ve proven the economics of the business. And there are so many other issues that distort reported profitability. Like the “free” cloud credits. They’re not free, it’s effectively prepaid via equity dilution. For example, when Amazon gives Anthropic billions in cloud credits it gets converts and equity in return and Anthropic also commits spending back to AWS. But that cost doesn’t show up in the cost of revenue, it shows up in the cap table. A normal accounting operating margin won’t include that dilution. But if a company is effectively paying for compute with equity, then you have to include that cost in the economic operating margin and the fully diluted per share economics. The bottom line is do not trust the adj financials these labs leak to the press. There are too many ways they can move costs around. Let’s see the S1.

• 
  alex (@caeruleuse) reported 13 minutes ago

  @EternalAngl0 @Griff403 @deathink The bigger issue is that they'll presumably have to work around BGS flushing their canon down the toilet with the Amazon show

• 
  Nikhil (@NikhilAragonda) reported 20 minutes ago

  @AmazonHelp That's what I'm saying you're customer care on emails giving me the automated copy paste emails all the times never resolved the actual issue that's why I'm here to get a help from consumer helpline

• 
  Prince083 (@Prince22083) reported 20 minutes ago

  your redemption right now. Please try again later." I tried multiple times, but the same error appeared each time. Shortly afterward, the Amazon Gift Card disappeared from the Rewards Shop entirely. This was extremely disappointing. I invested months of time and effort to earn..

• 
  zoidz00 (@zoidz00) reported 23 minutes ago

  @foxenflask The price won't just stay at $22 as they issue new shares lmfao. That price will then drop because you have oversupply By your logic they could just release 1 trillion shares and buy Amazon. Theres still time to delete this

• 
  Norman Peterson (@realulmapache) reported 28 minutes ago

  Ok, rant time... Been trying to acquire a second hand, 8th gen or better, laptop/desktop with two, count em, two drives. One, an SSD, the other, an HDD. So far, I've sent back to amazon two units advertised as having slots for two drives. One, it turns out, had a workaround win 11 install, would have the nsame secure boot cert issues I presently have, and not reliable IMHO. Didn't even unbox the thing. The second one advertised as having two drives, did not have any physical room for the second drive, even though the official website swore it did, and the video instructions showing how to remove and install that second drive. Back it goes. WTF is so hard about selling me a f'n computer with 8th gen or better cpu and two f'n drives. What do I have to do...draw it on construction paper in block letters with crayon??? Why do I want an extra HDD? Try recovering data from a corrupted SSD. In the meantime, my project to update secure boot certs to the 2023+ versions on my 6th gen cpu waits. Need another device just in case I brick the old Linux laptop trying to update those certs. Gonna have to do some intense CLI work, and I'm just not real proficient at it, and want something that will update certs thru win 11, then switch to linux if I brick the old one.

• 
  TU_Crypto_News (@TU_Crypto_News) reported 28 minutes ago

  Amazon completed a $25 billion bond sale as hyperscalers increasingly tap debt markets to fund AI infrastructure rather than issue equity. The deal was the seventh largest this year, but demand was a softer 1.6 times the amount offered.

• 
  CryptoDaddi (@TheCryptoDaddi) reported 29 minutes ago

  *Updated deal* Found these on Amazon Haul. Originally $14.99 but now with $3 off. $12 for 100 31g syringes Making them $.12 a piece! Wish I saw this early but it just popped up and wanted to notify everyone asap. Link is down below:

• 
  Kova Labs (@AlexanderM72870) reported 30 minutes ago

  @TrevorCampbell_ What site worked because it kept on saying I can’t issue a card and it was on amazon

• 
  @JohnCena's Army (@Cherry_vikram) reported 30 minutes ago

  @AmazonHelp This is exactly the problem. You're asking me to place a new order, but the same product now costs ₹17,000 instead of the ₹11,200 I paid. The cancellation was initiated by the seller—not by me. Why should I bear a ₹6,000 loss because of your seller's failure? @AmazonHelp

• 
  Nazem Alkudsi (@LongArcNews) reported 31 minutes ago

  The Fed just filed AI under inflation Buried in yesterday’s FOMC minutes, two upside inflation risks were named side by side: energy from the Middle East conflict, and the sheer scale of power demand from the AI buildout. The central bank has started reading them as one and the same problem. The tape agrees. Amazon raised $25bn in bonds this week, and the order book came in far thinner than its record deal this spring. Bank of America’s credit team is now actively bifurcating hyperscalers by cash generation: Oracle’s spreads are 48 basis points structurally wider.   Meta’s are 15 basis points wider. The cash-rich names stubbornly stay under 10. Meanwhile, look at the physical bill: PJM capacity prices are up 1,038% to $329.17 per megawatt-day, and a high-voltage transformer now takes three to four years to arrive. Consensus prices AI as an equity story—and the equity story is euphoric (SK Hynix’s US listing closed seven times covered). But in every buildout this size, credit moves first. I have sat on investment committees through cycles like this. The equity market tells you what people hope. The bond market tells you what they will actually pay. When the same week produces a seven-times-covered stock and a thinning bond book for the exact same buildout—which market do you believe?

• 
  Sooraj (@iAnonymous3000) reported 34 minutes ago

  It should NOT be this hard to buy a privacy-respecting router. Seriously. A router forwards packets. That should be the whole relationship. Instead you get mandatory cloud accounts, phone apps for basic settings, telemetry, and "AI security" subscriptions. Amazon's eero will not even give you a local admin interface. Comcast runs AI analysis on the traffic of every device in your home and markets it as a feature. The router is the one computer that sits between everything you own and the internet. It sees every DNS lookup from every device. It sees which sites you connect to even when the traffic is encrypted. It knows when you leave, when you come home, when you sleep. That is a behavioral dossier of your entire household, and nobody audits it. Most people never log into their router at all. Now the part everyone tiptoes around: most routers sold in America are produced in China. TP-Link, the best-selling brand in the country, has been under federal investigation since 2024. Volt Typhoon built its US attack infrastructure out of aging home routers. Flax Typhoon ran a botnet of more than 200,000 hijacked routers and cameras through a Beijing company until the FBI took it down. Used routers are worse. ESET bought secondhand corporate routers and found over half still held the previous owner's full configuration: credentials, VPN keys, complete network details. For consumer gear, assume WiFi passwords, admin logins, and device history all ship with the box. Anything named Armor, HomeShield, AiProtection, or Advanced Security is a pipe to a third-party cloud. Netgear Armor is Bitdefender. ASUS AiProtection is Trend Micro. Enabling them means accepting someone else's data terms for your entire network. And the part almost nobody knows: your router's Wi-Fi hardware address sits in global location databases run by Apple and Google. Researchers mapped hundreds of millions of routers this way and tracked Starlink terminals in active war zones. You can opt out by appending _nomap to your network name. Almost nobody does, because almost nobody knows. Good intel on this is weirdly hard to come by.

• 
  The Fox Witch (@9BitFoxGaming) reported 36 minutes ago

  @TheMysteryofGF Wait, what happened? Amazon clapping down on Fan Merch?

• 
  Ro (@celeglance) reported 36 minutes ago

  @DiaryofaSickGrl I know I get annoyed having to sift through my neighbors 2-3 daily Amazon packages that she leaves in the entryway for a week (a total of 5-10 packages of hers at any time). A lot of the time she even opens them down there and leaves the trash!

• 
  Antonio Romero (@ant0ni0_r0mer0) reported 38 minutes ago

  I just redesigned Amazon ads for Nike - in under 10 minutes. One product photo. 7 high-converting listing creatives. No agencies. No weeks. No $10k+ invoices. This is AI that: → scans customer reviews at scale → studies competitor listing visuals → identifies conversion gaps → builds a clear creative structure → generates Amazon-ready images What used to take agencies weeks and massive budgets, now happens before your first coffee. For Amazon brands, there are only two paths: 𝘖𝘗𝘛𝘐𝘖𝘕 1: Ignore it. Keep paying for slow turnarounds and recycled “strategy decks.” 𝘖𝘗𝘛𝘐𝘖𝘕 2: Use it. →Launch faster. →Test more creatives. →Win on speed and clarity. This is how a single product photo becomes: • Hero image • Benefit-led infographics • “Why X?” comparison visuals • Trust & social proof panels • Lifestyle + pack shots • Conversion-focused secondary images All aligned. All brand-safe. All Amazon-optimized. I've put together a guide that breakdowns this entire process . Want free access? Comment "AGENTS" below and I’ll DM you. (Make to follow me following)

• 
  Adv 𝗚𝗮𝘂𝗿𝗮𝘃 𝗞𝘂𝗺𝗮𝗿 𝗗𝗮𝘀𝘀 (@Being_GauravDas) reported 42 minutes ago

  @amazon @amazonIN @AmazonHelp The app through which I ordered the webcam tells one story, while Amazon's X (Twitter) support tells a completely different one. There is absolutely no coordination between their teams. If Amazon is already aware of my issue, why hasn't it been resolved yet? It has been almost a month, but there has been no meaningful action. Their indifferent attitude, delayed responses, and poor customer service are extremely disappointing. I urge all Amazon customers to take note of this experience.

• 
  sleepy mexican (@Glas109) reported 44 minutes ago

  @xbraqzen @ptr_to_joel For example, JBR (Jetbrains) adds proper subpixel antialiasing at the JVM level for Compose Multiplatform Amazon Coretto improves cold starts and some slow cryptography implementations

• 
  Bhrigu Talukdar (@bhrigu_talukdar) reported 45 minutes ago

  .@carrier I had ordered an 1 ton 5 Star AC from Amazon which was delivered to me on Sunday. The installation technicians while connecting to the outdoor unit mentions that there is a problem with the valve as it is not getting connected with the fly-nut. Raised this issue with Amazon who has raised it with carrier for a technician visit to inspect and give a report. I am still waiting for a in house visit to resolve or replace my problem. 1. The technicians while installing should flag issues immediately after opening. 2. If a unit has been received with manufacturing defect the seller and the manufacturer can work in a seamless manner to reduce the problems faced by the customer who has bought it in good faith. Still waiting for a quick resolution as summer peaks and ACs have become a necessity rather than luxury.

• 
  Opeyemi Olutayo (@OpeyemiAxra) reported 49 minutes ago

  Yes—but not the way it worked 3–5 years ago. KDP isn't "dead"; easy money is. If I were starting from scratch in 2026, I'd focus on: Solving a specific problem instead of publishing random low-content books. Building a recognizable brand rather than chasing trends. Prioritizing quality (covers, formatting, content, keywords) over quantity. Using AI as a productivity tool, not a replacement for original value. Creating an audience outside Amazon (X, YouTube, TikTok, email list) so I'm not dependent on the algorithm. The market is saturated with average books, not exceptional ones. If you can consistently create something people genuinely want, there's still plenty of room to succeed. KDP is no longer a get-rich-quick opportunity—it's a real publishing business. Treat it like one, and the odds improve significantly.

• 
  Isotope Bloat (@fedschip) reported 50 minutes ago

  @LavenderGhast Because Amazon forced them to, especially since there's no explanation or justification behind it whatsoever. They have dumbed down the setting for the sake of mainstream appeal instead of drawing people in through wonder.

• 
  Ben 10 (@OmnitrixGreen) reported 53 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp I have already send the issue in the private message please try to resolve it as soon as possible

• 
  Ujay Enebeli (@Wynwonder) reported 55 minutes ago

  @Justin176798381 @samwellsg @Millishield01 One of the biggest issue with running data centers is the cost of power. If renewable energy like solar power was such a viable alternative, why do you think the likes of openAI and Amazon still continue to spend billions on powerplants and mainstream energy?

• 
  TheTopMostDog 🇦🇺🐕‍🦺🏕️🎣🔫🪓🥩 (@TheTopMostDog) reported 56 minutes ago

  @grok @PlayStationAU I don't know why game companies haven't figured out that combat can be run on a low ping (scalable) server, while social features and non-PvP interaction can be handled on per-language mega servers. In game markets could be global. There's absolutely no reason for it, and I'm disappointed that Amazon of all companies couldn't figure this out for New World. Dynamic instancing will happen one day, and it will be glorious.

• 
  vikas dixit 🇮🇳 (@ImVikasDixit) reported 56 minutes ago

  @amazonIN @AmazonHelp If I am repeatedly sent the incorrect product, I have no choice but to initiate a return. ​Please note following critical facts regarding this specific order: ​Issue: The product delivered was completely different from the product displayed and ordered on the website.

• 
  K (@KittyTigerMeow) reported 1 hour ago

  9:45 PM and going to hunt down my Amazon package because Amazon delivery drivers never follow directions! Lower your prices Amazon, your services suck.

• 
  TD (@tushardutta_) reported 1 hour ago

  @AmazonHelp @amazonIN Update - this associate seemed clueless and probably dint even check the issue properly ..the next associate, however understood the raised issue and has processed the refund..thanks!