Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mumbai	Errors	3 hours ago
Paris	Website Down	7 hours ago
Paris	Website Down	11 hours ago
Iztapalapa	Errors	15 hours ago
Charlotte	Website Down	1 day ago
Annecy	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vito (@corleonecapital) reported 3 minutes ago

  @JamesSchladt I think frontier models and chips are where the highest margins live long term, bc it’s the things ppl and companies need to be successful. Gemini is and needs to remain a high margin biz for GCP. Thats evergreen if it succeeds bc they control margins to a degree. If, for instance, GCP simply becomes a reseller of anthropic and OpenAI models, or even a reseller in general of AI, the margins will look fat today, but if those model companies become too powerful, which looks like they will be, they’ll eventually negotiate the margins up on their end and down on the cloud players end, and also they’ll use their cash flow to build their own cloud platforms and compete directly with the clouds. That’s been my thesis all along, that Google was superior to Microsoft and Amazon because they have Gemini. If Gemini falls too far behind, then my thesis breaks. I still think it’s a great company. Don’t get me wrong, but the long-term outlook changes significantly if Gemini is behind the frontier for the long run. And unlike the ChatGPT issue a few years ago, if Gemini falls too far behind on coding models, and coding models are what’s used to make better models into the future, and Codex and Claude code have massive amount of data from usage that can be used to train better models, it could turn into something where Google Deepmind can’t catch up. I don’t think that’s the base case right now, but it is something I’m concerned about, and what’s more concerning to me is that Demi Hassabis doesn’t seem to think that’s going to happen. I respect him immensely, but I also think this is potentially existential for them and I don’t see a sense of urgency. Case in point is, Anthropic going from 10B+ ARR last year to 100B+ probably this year. Codex not far behind. Claude code and codex could become a cash flow machines that dwarf search and YouTube right quick if that continues. It can turn into a cluster **** pretty quickly. Looking out even further, Gemini is primed to be a major player in robotics because they have YouTube and Waymo data, among other things. But again, if RSI is achieved through these coding models, in theory, the coding models can create synthetic data that’s just as good as YouTube, and it could leapfrog them past Google. And then let’s imagine humanoid robotics are produced en masse, and people are able to choose which model is the AI brain that they interact with (a very high margin biz). Most are going to choose the AI that they interact with on a daily basis, which is now ChatGPT, Claude, or Gemini. That only remains the case if Gemini is near the frontier and not super far behind Claude in ChatGPT. It’s not super behind today, but again, the RSI loop could create that scenario which would be a nightmare. I don’t think any of this is the base case, to be clear, but it does worry me, particularly because they don’t seem to have a sense of urgency, and it won’t be easy to take developer share away from Claude code and codex if this continues. And now XAI is in the loop with Grok, which is the opposite story bc they do have a sense of urgency, and they are getting on their horse with coding models.

• 
  CHRISTOPHER D. BRAND (AUTHOR) (@CHRISDBRAND) reported 3 minutes ago

  @AndresStein05 Awesome! Not sure why Amazon keeps using that old cover though. I've given up trying to fix it.

• 
  Rishu (@sharmaaX) reported 8 minutes ago

  @AmazonHelp link not working chat option is not available

• 
  Mossappeal (@mossappeal) reported 8 minutes ago

  Hmm @CNN what is the “publisher server error” preventing me from listening to Five Things on @Apple or @OvercastFM or my Amazon dash briefing? Seems nefarious…

• 
  Anti Otaku Crusader (@Nag__Hammadi) reported 13 minutes ago

  @Angabnoi @philosophymeme0 So if I take what you're saying at face value without assuming you're exaggerating for an agenda... That's just a logistics issue. On the contrary, under pure capitalism you have to work (including those who can't) for some evil corporation like Amazon or you just die.

• 
  Allan Victor (@jfkno12) reported 13 minutes ago

  Then Amazon's callback system asked for a 4-digit PIN that was never provided. Customer support couldn't help, and even the escalation agent wasn't listening and couldn't repeat my actual issue. I've been an Amazon customer for 10+ years and a Prime member for 7+ years.

• 
  zerohedge (@zerohedge) reported 14 minutes ago

  Premarket movers Mag 7 stocks are mixed (Meta Platforms -0.1%, Microsoft -1%, Tesla +0.2%, Nvidia +0.2%, Amazon -0.6%, Apple -0.2%, Alphabet -0.3%) Ceco Environmental (CECO) rises 3% after JPMorgan initiated coverage of the air-purification equipment provider with a recommendation of overweight, citing its acquisition of Thermon. IBM (IBM) slips 3% as Starbucks is developing in-house tools with the help of artificial intelligence that could replace some software applications it now buys from the company. Ionis Pharmaceuticals (IONS) slumps 19%, while AstraZeneca falls in London, after a late-stage trial of the companies’ gene silencer drug Wainua showed a failure to help prevent heart problems in patients with a rare and potentially fatal disease of the *****. Developers of rival cardiomyopathy drugs gain: Alnylam Pharmaceuticals (ALNY) +17%, Bridgebio (BBIO) +13%. Levi Strauss (LEVI) falls 4% after after the apparel company’s increase to its forecast underwhelmed investors. Mattel (MAT) slips 2% after Goldman Sachs analyst Stephen Laszczyk cut his recommendation on the toy maker to sell from neutral, and cut his price target to a Street-low $12 from $15. Salesforce (CRM) falls 4% after KeyBanc downgraded the software company to sector weight, noting a lack of momentum in the the company’s Agentforce AI product. Simply Good Foods (SMPL) rises 13% after the packaged-food company reported adjusted earnings per share for the third quarter that beat the average analyst estimate.

• 
  Freddyツ (@InvestorFreddy1) reported 14 minutes ago

  WSJ published about $CCXI yesterday. I bought weeks ago. Let me tell you what they didn't explain - and why I think the real move hasn't happened yet. Most people hear "humanoid robot" and think sci-fi. That's the wrong frame. Here's the right one: The US is running out of warehouse workers. Amazon has 1.5 million employees doing repetitive physical tasks. The average turnover rate in those roles is over 100% per year. That's not a labor market problem. That's a structural problem. Agility Robotics built Digit - a humanoid robot that walks on two legs, navigates human environments, and picks up boxes. Already deployed inside Amazon warehouses. Not a pilot. A contract. They're going public via **** at $2.5 billion - ticker converts from CCXI to $AGLT. Backed by Foxconn and Michael Klein. Here's what I want you to understand about timing: The press is just now writing about this. That means the majority of retail hasn't positioned yet. Institutions are still doing due diligence. The **** hasn't even closed. I positioned before the noise. The noise is starting now. In sales there's a rule - the best deals are the ones you get to before everyone else wants them. This is that deal. The stock is at $16.18. 52-week high is $19.10. It hasn't even broken out yet. I'm holding until it does. #CCXI #AGLT #Robotics

• 
  Chandra Mohan (@chanduycm) reported 14 minutes ago

  @AmazonHelp @amazonIN At least you ppl didn't process a second delivery attempt. Technical issue came , so cancel the order. How rude it was.Earlier you ppl attempt delivery again n again.Your executive already assured me to redeliver by raising the ticket A3S5NS0CE8G9J2, still started refund process

• 
  𝕮𝖆𝖑𝖛𝖎𝖓𝖎𝖘𝖙 𝖎𝖓 𝕬𝖗𝖒𝖊𝖓𝖎𝖆 (@CalvinistArm) reported 15 minutes ago

  @FlaDogLover @TMFStockAdvisor I agree the marketing is terrible, but I owe most of my net worth to their early picks on stocks like Apple, Amazon, Netflix, and Nvidia. One 100-bagger pick easily cancels out ten picks that go nowhere.

• 
  Nick the fox (@brainyfox_noob) reported 16 minutes ago

  saw a harry potter box set at the thirft store, but the books were in poor condition with broken spines, and book 6 was missing. didnt get it. also the irony of ordering a 40 dollar tv antenna on amazon, to only find 2 of them at the thrift store???!

• 
  Ruchita 😎 (@Ruchita1591) reported 21 minutes ago

  @AmazonHelp trying to return order. Return flow fails every time after selecting a reason — page just loads forever. Phone lines “busy” nonstop, no callback option in sight. Feels designed to wear customers down instead of solving problems. Need this fixed now.

• 
  Creed Hardcastle (@CreedHardcastle) reported 22 minutes ago

  AI Crash Gauge - Day 12: 18.9/100 (+0.4) Early cracks, squeeze forming Scale reset day: the gauge now measures how much of the crash checklist is actually confirmed, 0 dormant to 100 cascade. Old 63 = new 18.9, a re-basing not a de-escalation. Next real read: MSFT capex guide late July. Tape today: -1.8 (bulls took the day). Checklist: fuse 0% | ARR erosion 36% | credit 53% | funders 19% | capex 0% | contagion 9%. Mixed day under the hood: Grok 4.5 undercutting Opus on price and Oracle credit fears pushed up, the Amazon $25B AI-capex bond and the global GPT-5.6 launch pushed down. Band unchanged. 6.1 pts from 'Squeeze confirmed, stress spreading'. 12-day range 17.8 to 19.9.

• 
  Tyler Menzer (@Tyler_Menzer) reported 23 minutes ago

  @Econ_4_Everyone Definately the reason I use Amazon less than I would, don't use airbnb/doordash, and avoid uber/lyft whenever possible is because of how they handle issues terribly 3/3

• 
  CS Abhishek Sharma (@SohamShivoham) reported 26 minutes ago

  @WakefitCo @SupportWakefit This is with reference to Order number 403-9855599-4749145 placed on Amazon. Kindly process it faster as my mattress is sagging from the middle leading to back pain issues. I need a replacement asap but @amazonIN is showing delivery date as 13 August.

• 
  boAt (@RockWithboAt) reported 27 minutes ago

  @WiseInstant Hi! Please let us know the issues you are facing with the product so that we can help you further. Also, please be informed that this is not the product invoice. Please download the invoice again from Amazon. We sincerely apologize for any inconvenience you may have experienced.

• 
  Stevie (@capecrusader130) reported 28 minutes ago

  @PhilDunphy1872 @nats_tired Never bought a lick of alcohol from a shop in Scotland since the snats introduced MUP. Buy from Amazon or get it when I am down south working.

• 
  Daniel (@TommyGunn0310) reported 32 minutes ago

  @coinbureau Oh my god 2%. Amazon is issuing bonds paying over 6%. And even those are going down in price every day.

• 
  Bryce Joe (@yobrycejoe) reported 33 minutes ago

  If you cannot tell me how many units per day you need to sell, you do not have a real Amazon plan. Start with profit goal, then units per day math. Fix traffic, conversion, ops, or your launch breaks. Comment “AI” for my numbers sheet. Where do your numbers fail?

• 
  Ritesh Jain (@riteshmjn) reported 35 minutes ago

  The problem is little bit more complicated. Cost of capital is rising sharply across the western world. Hyperscalers are no more returning cash but on the contrary raising both equity and debt pressuring the spreads. Amazon just raised $25 billion in Canada in a multiple bond offering Space X just issued $25 billion in multiple maturity bond offering On other hand Global govt bond issuance continues unabated and now GCC countries will have to spend trillions to rebuild their own economies.

• 
  LakSpectator (@LakSpectator) reported 37 minutes ago

  @AmazonHelp I am NOT ablr to access that link. I am using WEBSITE. I HAVE SENT YOU DM / PVT MSGS HERE. PLEASE REFER, ESCALATE N FIX.

• 
  David Lee Jensen (@davidleejensen) reported 37 minutes ago

  If I had to start from zero today, here's exactly what I'd do. And I know, because I've done it more than once. I spent almost a decade in corporate HR. Good title, steady paycheck, headed nowhere I actually wanted to go. I left, started two companies, and both failed. So when I say zero, I mean zero. The move that changed everything wasn't a business plan. It was a decision about people. I stopped trying to figure it all out alone and started putting myself in rooms with people already living the life I wanted. Authors, speakers, real operators. I sat in one of those rooms, watched a guy on stage doing exactly what I dreamed of doing, and made a decision on the spot: I can do this. Everything traces back to that decision. The corporate comeback where I grew a portfolio past $2.5 billion. The book I wrote because the right people told me my hiring system was worth writing down — it hit #1 on Amazon in a week with zero marketing. The Hiring Academy, now trusted by over 70,000 businesses. The stages I've shared with Richard Branson, Grant Cardone, and Les Brown. None of it came from grinding harder in isolation. All of it came from choosing better rooms and better people, then showing up with something to give before I ever asked for anything. So if you're starting from zero, don't start with a logo. Start with an honest look at the five people who get most of your time. Are they building something, or just talking about building something? The people you choose change the trajectory of your business, and your life. Choose like everything depends on it. Because it does.

• 
  MB (@3DMarkB) reported 39 minutes ago

  @amazon seriously why ******** have you started up Amazon flex? Bloke dumped his car in the middle of the road, blocked the road. Proceeded to put his hands down his shorts and adjust his bollox all the way to our house Dumped the parcel on the doorstep and ****** off

• 
  Rockstar72 (@Rockstar7210833) reported 40 minutes ago

  @AmazonHelp But the delivery issue is from your side I havnt done anything The question is not of 5 rs but of ethics You guys have failed on delivering the product on time And after that you are showing me silly excuses

• 
  Animesh Parab 🌐 The ANIGA Story (@animesh_parab) reported 41 minutes ago

  @Delhivery This is the 2nd issue with my Amazon order. Agent refused Open Box Delivery earlier. Today he ignored 100+ calls, gave 2 missed calls at 9:21 PM, then marked “Delivery Attempted.” I called back in 1 min. He never visited my address. Please escalate.

• 
  clymaxx (@iamicelaw) reported 42 minutes ago

  @LearnDigital0 This is the reason Amazon KDP now prefer a traditional cash deposit taking bank because of issues like dis. I heard of one girl loosing over 30k USD to a random PSP without trace. Make we no dey enable nonsense abeg

• 
  ⚞ Black ⚟ (@lostboys) reported 50 minutes ago

  @anarchoboognish to be fair she is wearing that corset upside down. it looks like one of the ****** amazon ones

• 
  ராஜ்குமார் (@Rajkumarkv) reported 51 minutes ago

  @AmazonHelp Yesterday I tried to subscribe Amazon prime of 799 plan. Already have 600 amazon voucher, while payment, due to network issue payment didn't happen, but the voucher is not refunded yet. Your customer care official told to ask Googleplay customer care

• 
  Nazmul Hasan Fahim (@buildbyfahim) reported 57 minutes ago

  Stop manually checking each affiliate link when YouTube updates. Do this instead: Scan your whole channel once, fix broken links in bulk. One creator fixed 47 dead Amazon links across 12 videos in 2 minutes. #YouTubeTips #AffiliateMarketing

• 
  GUL (@gulVasikova) reported 59 minutes ago

  Why $CEVA’s AI licensing deal could be more important than it first appeared Although this announcement came out a few days ago, it’s still worth paying attention to because it represents more than just another licensing agreement. Ceva revealed that a major U.S. software and AI platform company selected its NeuPro-M AI processor (NPU) IP as the foundation for a custom AI chip designed for next-generation intelligent devices. The customer’s name wasn’t disclosed, but that’s one of the most interesting parts of the story. Traditionally, CEVA licensed its technology mainly to semiconductor companies. This deal is different because the customer is a software and AI platform company, highlighting a growing trend where software companies are designing their own AI chips instead of relying entirely on off-the-shelf processors. Think about companies like Microsoft, Google, Meta, Amazon, Apple, or OpenAI. As AI becomes more important, these companies increasingly want to control the entire technology stack—from the operating system and AI models all the way down to the silicon. Custom chips can deliver better performance, lower power consumption, and a better user experience than general-purpose processors. That’s where CEVA fits in. Instead of manufacturing chips itself, CEVA licenses the intellectual property that becomes part of those custom processors. If customers move into mass production, CEVA typically earns upfront licensing fees followed by royalty revenue on every chip shipped. Another reason this deal stands out is the focus on on-device AI. Rather than sending every AI request to the cloud, more AI processing is moving directly onto phones, PCs, wearables, robots, vehicles, industrial equipment, and other edge devices. Running AI locally improves privacy, reduces latency, lowers cloud costs, and delivers faster responses. CEVA’s NeuPro-M is designed specifically for those workloads, including generative AI, multimodal AI, and emerging agentic AI applications, all while operating within the strict power and thermal limits of battery-powered devices. The bigger picture is that this deal validates CEVA’s technology at a time when the industry is racing toward custom AI silicon. If more software platform companies decide to build their own AI chips, CEVA could benefit by supplying the AI processing IP that powers those designs. While management didn’t disclose the customer’s identity or the financial value of the agreement, CEO Amir Panush called it “one of the most strategically significant AI licensing agreements in Ceva’s history.” For long-term investors, that’s probably the biggest takeaway. This isn’t just about one customer—it could signal that CEVA is expanding beyond its traditional markets and positioning itself to benefit from the next wave of custom AI chip development.