Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Amazon
Amazon is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 32 minutes ago |
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Sign in | 2 hours ago |
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Sign in | 2 hours ago |
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Sign in | 3 hours ago |
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Website Down | 5 hours ago |
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Website Down | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Redclaw🐉👑 VILLAIN ARC (@RedclawDraws) reportedSo, you’re left with TWO options, support the indies yourself or have the big corporations front the bill at the cost of the studios creative freedoms. All I’m saying is, don’t go bitching if you start seeing Glitch projects become Amazon Video exclusives.
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Dreadfuljaxgames (@DreadiousJax) reported@SillyoneNichole Also they are affiliated with multiple major entertainment corporations btw Netflix and Amazon are corporate entities that are extremely affiliated with Glitch so the definition you just showed is extremely wrong
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Divyrajsinh Parmar (@Divyrajsinh91) reported@AmazonHelp I’ve tried everything and still haven't received my money back. Forget it. Trust me, once I build my website, I will show everyone what happens when you and your team fail to resolve issues and issue refunds. I don’t want a refund anymore; I want pure revenge.
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phaent the laughing mountain ❤️🔥⛰️😂 (@PhaentGames) reported@MonikaCinnyRoll @Spooky3DPG @VastSpreadLove In public, as this is, it's necessary to think on if something is true, kind, and necessary before spewing it further than your own noggin. You want to share you farted 6 times, fine, whatever. You want to lie that 6 Amazon warehouses were burned down, please stop.
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Rishabh Bansal (@Dah_Rishu) reported@AmazonHelp @AmazonHelp The issue was reviewed again, however the response received does not address the discrepancy already shared. There is a clear mismatch between pickup attempt updates and actual availability confirmation. Requesting escalation to the concerned team for proper review.
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Nay~All~Day (Laura) (@LauraE_27) reported@AmazonHelp It wasn’t my mistake that the wrong item was shipped, so why am I using my time and gas money when the error was on @amazon ?
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Laureline 👑 (@AnaMagSL) reported@CobaltBl00 @EthicalHype @AnimatorBruce Oh, okay. I didn’t know Amazon did this and it’s bad. But even then, going to the movie theater is way more expensive than the $2.99 amazon charges for a si for episode. Why is it okay when Glitch charges you $20 but when Amazon charges $3 is bad? In my opinion both are bad.
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Lord Adorable (@DarthKripple) reported@mookiealexander was Amazon Prime shooting this today? If so, sometimes you have inexperience in production and mistakes happen. This is really f-ing terrible though. LOL.
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Eunice (@okShipIt) reportedleft amazon 2019. joined google. first bug at google, manager messaged privately: "hey, found an issue in your change. can you fix?" fixed it. that was it. no meeting. no dashboard. no fifteen faces. took six months at google to stop checking code six times. (1/2)
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Charlie D. (@cdaubitz) reported@AmazonFresh there's a glitch in the amazon fresh 30 day free tryout, if you click on it, it instantly charges you for it, NO 30 day trial free and no way to get out of it.
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Luis R Martinez (@luisrmartinez) reportedAmazon in 2026 has to have the worst ui for shopping, and their product variant selector is still broken. Pick a color or pick a size. and before you know it you ordered a completely different product. Thanks for shipping midnight blue case... for an iphone 6. That single UX failure is probably responsible for millions in returns annually.
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Mary Marceline (@TorpidIvy85) reported@AmazonHelp what lovely online customer service agents you have. I just chatted with someone for over an hour about an anniversary gift that is already 2 days late, and they still couldn't resolve my issue. Is there anyone who can? #embarrassed #frustrated #PrimeMember
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michael (@michael06167584) reportedBy National security you mean protecting the criminals in government, this isn’t a problem for BEZO’s Amazon, I guess he paid the bribe
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vinny (@BByrneArenaD23) reported@tb4um @the_mr_merchant @charise_lee No losses .. insurance .. get a clue . Look at the cars in the lot , the clothes , the phones.. these people aren’t burning their own jobs down - they are actually trying to make a living, activists they are not .. - and this is only going to hurt them, not Amazon ..
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♪ Rara♪ (@RaraSensei) reportedI walked down to the conbini real quick and was wearing my sandals (which are wedges) and I forgot how much of an Amazon I feel trying to navigate Japan in them. They don’t even make me that tall (like maybe 175 when wearing them??) but still.
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Smile (@SmileSg123) reported@AmazonHelp Hi Team, can you look into my wierd issue. I ordered a combo of Bag + Bottle. First time around, only bottle was delivered. Now 2nd time, only bag is being delivered ! When I refused, replacement order has been marked cancelled ! Can you pls look into this.
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Traach (@traach04) reported@ExtremeBlitz__ @clanceeinfinity Let's be real. Its not a money issue, its a time issue. We are talking about Amazon here. Most massive corporation in the world.
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Yusuf (@yusufnagpurwala) reported@AmazonHelp @AmazonHelp Ruheena, this is getting ridiculous. I’ve said it repeatedly! no emails, no forms. I need a callback NOW. Stop spamming scripted replies and actually read the issue. This is complete incompetence at this point. #AmazonFail #CustomerSupportFail #PoorService
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AV Work (@AvWork31987) reported@AmazonHelp If my issue is not resolved immediately, I will never use Amazon again and will strongly discourage others from using your service.
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Buck (@buckwatia) reportedAnthropic is reportedly exploring building its own custom AI chips, joining Google, Amazon, and Meta. The pattern is looking pretty clear at this point. AI companies want to own more of their stack, all the way down to the silicon. The hardware race is getting interesting.
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Caileb Feik (@CailebFeik) reported@GuyInSarasota I’m watching on Paramount Plus (through Amazon Prime) and the audio is terrible for me too - sounds like there’s some type of interference or something. Oddly enough, featured group audio is fine; only the main broadcast has issues for me.
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Joshua Hitt (@JoshuaHitt5) reported@Jacobdean1342 Yeah. Yikes. TV ratings are a problem. Putting races on Fs1 doesn’t help. USA. I love Amazon Primes coverage. However. That’s not going to get you good ratings. All 36 should be on basic television. Easily accessible.
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LadyAvenger🇬🇧🇺🇸🏴✝️ (@AarnaAngel1) reported@GAltringham @jimmytwhu Amazon/MGM will loose a large percentage of viewers if this happened. The franchise will be broken. Go woke go broke. #NoEdrisElba
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Preeti Perieal (@PPerieal) reportedThank you for resolving my issue so quickly. Really appreciate the support! @amazonIN @amazon
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Inayat Shaikh (@InayatShai85516) reported@AmazonHelp I said multiple times your useless customer service on chat is not helping why social media team is not helping and escalating this refund issue your chat team is just copy pasting they wasted lots of money of me it's time to waste your money if I didn't received refund
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Jane Louis (@JaneLouis121) reported@CsnMuzik @amazon A common issue for Amazon merch sellers: poor inventory timing. Too little stock = lost sales; too much = high FBA storage fees. A reliable on-time shipping partner makes all the difference.
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TheRawAcorn (@GlitchShow75429) reported@FireNova3448 somebody burn down the amazon basics factory PLEASE
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WILLIAM F. DRISH Jr. (@WilliamFDrishJr) reportedDue to a problem with Kindle Direct Publishing, my book NEAT STUFF (paperback edition only) is unavailable from Amazon now. (No big loss, as now one has ever bought a copy. LOL!) However, if the problem with KDP can be resolved, NEAT STUFF will be available soon.
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Dano (@NickAdamsDNA) reportedThe Amazon driver didn't take enough of them down. With a vehicle that large you should wipe most of them out.
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serenity404 (@serenityerror) reported@mearmalite10 Why?!? So everyone is put out of a job and we cant shop at amazon anymore? Whats next, they burn down my local supermarkets and im forced to buy everything from farmers markets? Sure, ill grow my own food. But im still getting the plants from Amazon. This hurts us, not the rich