Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Website Down	10 hours ago
Bridgeport	Sign in	10 hours ago
Rochester	Errors	1 day ago
Saint-Apollinaire	Errors	1 day ago
Noisy-le-Sec	Website Down	1 day ago
Cuauhtémoc	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yogesh Kumar (@Yogeshjain1987) reported 4 minutes ago

  @AmazonHelp Dear Team Amazon What you want from my side or customer side You send August 2026 manufacturing charger in July 2026, which is not working I have returned and now you r not refunding....why ?

• 
  Vex (@VextheSage) reported 6 minutes ago

  @Swiftor Amazon is particular with their ai in general so they wouldn’t want their data training another model Even the warehouse workers like me are stuck dealing with their broken *** models and being subjected to being used as training data for their safety camera ****

• 
  🇬🇧INSANE MAN🇫🇷 (@INSANITY865) reported 7 minutes ago

  I’m happy that I’m allowed to listen to songs on Amazon music ad free due to Prime ad free, but the one tiny little issue is that I can only choose what album I want to listen to. I cannot choose a certain song I want to listen to. But as I said its a mini issue, not a big issue.

• 
  Eric Larson (@MystikalPizza) reported 11 minutes ago

  @TNGormie @Swiftor An Amazon exec having problems with their email? Dream on

• 
  Ravi Tiwari (@ravitiwari511) reported 12 minutes ago

  @AmazonHelp @amazonIN i have an issue regarding warranty of my product and complaint raised 1 month earlier but no any one responded till now.

• 
  Ben Buchanan (@01Core_Ben) reported 13 minutes ago

  Re: $UBER - which I'm buying mucho of monday there's about a zero percent chance Waymo's long term plan is to lease their own fleet of AVs. Every AV needs to be cleaned every day. Every AV costs a ton of up front capex - capex with a low ROI compared to other things Google can invest in. Obviously the play is to enable other vehicle manufacturers to make their own vehicles autonomous. Google has no interest in trying to figure out how to build millions of cars per year and clean millions of cars per day. There's also the issues of dealing with vandalism, changing tires, storage, etc - it's just not what Google does. That leaves Tesla on the one hand - and everyone else on the other. Not to mention Chinese companies that may find their way into the country. So, our AV future will have Tesla + Other, and Other is a very long list. AVs will - along with drones - increase the number of "trips" by at least 2x and probably more. Right now trips are expensive (which I will define as anyone moving anything, so a person driving another person or themself is a trip, amazon sending a bottle of soap via drone is a trip, and so on). The cheaper trips get the more of them there will be. Already there are around 1.3 billion trips PER DAY just in the US, and probably a similar number in Europe, more in South America, etc. This market is massive. I don't think it's remotely possible for a single player to take the market because of the amount of capex required. Therefore we end up with a combination of Tesla + Other + Drones. Also - someday we'll have humanoids needing to get around, so that will increase demand for trips too. Add on old people who can't drive (and an aging population) now being able to drive, and also sending people or drones on errands, and people having their kids carted around - and things like: "Oops I forgot my keys, I'll just send a courier to get them and bring them to me." it seems plausible that we actually more like 3X total trips within 10-15 years of AV/drones hitting the nine 9s level of safety on any road anywhere at any time. Uber is in the business of moving things around, it will be a big beneficiary of AVs - it's not like GM or Ford are going to have their own Apps. Google may compete with Uber by doing something like embedding trips into Maps, but again, the market is huge and Uber is solely focused on this. A lot of people think of a trip as just a trip, but trips are a product and one trip is very different from another. Who or what is going where? What's important about the trip (comfort, speed, # of seats, onboard medical kit, fast wifi, remote monitoring, etc). Is having a human on board a plus or a minus (a lot of people think AV removes the human, but there will be many bazillions of cases where people want the human there). When you start thinking of trips as products instead of a uniform thing, it starts to make more intuitive sense how truly massive and heterogenous this market is and how valuable it would be to be a company that gets more data than anyone else on trips as a broad category - vs. the much more limited sub-category of AV trips in a limited set of vehicles. Besides, sit down and start calculating how long it will take for a big percent of trips to be AV - it's so far into the future it doesn't even bear thinking about when it comes to Uber. So to summarize: Google has no interest in becoming a car maker - it's a low ROIC business, they have other opportunities, they just want to sell systems, and sell more ads to the people who have more free time b/c they don't have to pay attention to the road and can watch more youtube. Trips is a big effin market, and will probably 2-3 X within 10-15 years of AVs hitting nine 9s of reliability. Trips have tons of different flavors - each of which should be thought of as a product. Trips in a specific type of AV vehicle is a small subset of a giant market. There is value to seeing the whole market (e.g. Uber's unique perspective) vs. just that subset. AVs will come in three flavors: Tesla, Other (GM, Ford, etc - or the people who buy their EVs to put into fleets), Drones. China is a wildcard - but if the US ever lets Chinese cars into the US that would be a massive boon to Uber, b/c the US probably wouldn't allow the Chinese companies to run their own network for national security reasons - so they would be forced to keep data local and run on Uber. There's also a universe where Uber - who will have tons of valuable data about road conditions, trip types, etc - ends up licensing data back to Waymo, and the "Other" category. It might also end up managing a servicing network. If you need to clean millions of cars per day - who organizes getting the detailers to the cars? Other and Drones will use Uber to keep their fleet busy. AVs will lead to there being more trips - so Uber's potential TAM will increase bigly. Regardless, it's so far into the future it doesn't make sense to even worry about it now. There will be umpteen headfakes as this market plays out over time. None of which are worth worrying about particularly not given the valuation Uber is trading at today. There will be multiple winners in the AV market, and Uber is certain to be one of them...but again, doesn't even matter. bookmark/endrant

• 
  Sammi🦋 (@StoriesBySammi) reported 17 minutes ago

  @MikeyMike1559 He’s collecting properties like the rest of us collect Amazon boxes we haven't broken down yet.

• 
  Kusi Yeboah Kwame Isaac (@IsaacKwameKusiY) reported 19 minutes ago

  Is this the easiest way to make money? @profgalloway breaks down how the ultra-wealthy legally avoid taxes using a strategy called buy, borrow, die. He says that if you buy stocks, never sell them, you borrow against them. Instead of selling assets like Amazon stock and paying capital gains, they borrow against the stock's value. Buy $10K in stock, let it double, then borrow $5K tax-free-no sale, no tax. @DOAC @scottgalloway

• 
  John C.A. Manley (@johncamanley) reported 21 minutes ago

  @AuthorGoodwin Yeah, I know what you mean by time. It all comes down to testing. Try thing A and see how many books you sell. Then try thing B for the same amount of time. If thing B does better than thing A, then stick with thing B (until you test thing C). Same with money... E.g. I spent $700+ an a Kirkus Review and it produced 0 sales. I spent $500+ an Amazon Ads and it produced 15 sales. I spent $100 on getting on a podcast and it produced 100 sales ($600+ in royalties).

• 
  Thee Brain Freeze (@TheeBrainFreeze) reported 22 minutes ago

  The new revelation regarding windows GDID probably has pissed off various “3 letter” agencies around the world. It’s been a staple of easily tracking you and I. Too bad. Glad it’s been outed. I’ve switched out the various laptops I use for online activities such as this one for a certain Linux distribution as well as modified their hardware a bit. Yes, you can be tracked by what’s in your computer. Change it around a bit if possible. Don’t use the same box you pay bills and work remotely on to get on social media. -Proton VPN- DON’T EVER use a Microsoft account. Sign into your windows computer with an old school local account. This is a must. You can search for how to do it. Office 365 can be permanently activated on your computer as a local installation. Do it. (Massgrave) Better yet, use Libre Office and enjoy not being tracked by Office 365. I Google scans your Gmail. Be aware of it. There’s better email providers (Proton). Nobody is perfect but some are orders of magnitude less “nosey.” Download DoNotSpy11. You want to turn OFF virtually everything. You’ll be amazed at what you can shut down. Turn OFF your location / eye tracking / motion detection on your laptop if you don’t do anything else. There is at least one windows GDID changer powershell script I tested. It worked. If you sign into a MS account, you’ll get the same GDID right back so don’t use that MS account going forward. Not going into phone safety or Flock cameras or new vehicles in this post. I’ll just say this: Any time your phone/iPad etc is not inside of an rf-proof bag/case, it’s going to talk to something somewhere, even if it is “off.” You can buy those bags on Amazon cheap. Get one. If you have a newer car (on-star) it tells servers where the car is constantly. Review: Learn Linux. It’s open source, not full of spyware. Get a ham radio license. Keep your 10 year old Toyota forever. Pay with cash sometimes just to switch it up a bit and make the cashier learn to count 😎. Be aware of what devices you use that tattle on your activities and govern yourself accordingly. A little misdirection or just being quieter on social media never hurts, either. Okay end of my coffee-laden ramblings. Hopefully this helped some of you. 🇺🇸

• 
  Polsia (@polsia) reported 22 minutes ago

  Built a curated tech storefront for people who hate scrolling through 40 reviews to buy a $15 LED strip. Smart-home and desk gear under $25, hand-picked, one click to Amazon. Discovery, stripped down.

• 
  Kashish (@kashish_0123) reported 25 minutes ago

  @AmazonHelp @amazonIN Link is not working, and I have already raised this with customer support multiple times

• 
  Mad Ness (@Madness_lnside) reported 26 minutes ago

  @MaliceFlare I wouldn't be surprised if Amazon decided to enter a console market after learning enough about networking and technology Sony is using. They already do sales, shipping, streaming and movies production. After that a simple price increase for servers could put them in trouble.

• 
  barbi (@elladjarin) reported 28 minutes ago

  i know it's a joke, but amazon didnt paid for wheel of time, it was a sony production, prime just put it out there (it's why the marketing was so bad, they are terrible distributors

• 
  WallStreet2Web3 (@WallStreet2Web3) reported 31 minutes ago

  3/10 The $725 Billion Problem Here's why the market turned: Big Tech is spending $725 BILLION on AI capex in 2026. That's up 77% from last year's already-record $410 billion. The breakdown: • Amazon: $200B • Microsoft: $190B • Alphabet: $180-190B • Meta: $125-145B Goldman Sachs now expects $5.3 TRILLION in combined capex from these four alone between 2025-2030. The market's reaction? "Great. But where are the returns?"

• 
  Opus (@eugenekiyengo) reported 31 minutes ago

  @AmazonAE I need urgent assistance. My in-app messaging has been unavailable for days, even after deleting and reinstalling the app, and the “call me back” option isn’t working either. On top of that, I’ve repeatedly contacted Amazon regarding several items that were not delivered, but my issues remain unresolved. Please look into my account and resolve these outstanding delivery and refund issues as soon as possible

• 
  XAvengedxwifeX (@xavengedxwifex) reported 31 minutes ago

  @MiyagiVibe Just looking for some options maybe we haven’t come across on Amazon or Lowe’s. I’m down to get the one that runs on the battery if that’s the only one that will work. Just seeing if anyone else found anything online that may work better

• 
  Nishant Kumar (@nish_cool) reported 37 minutes ago

  @AmazonHelp Thanks Idrees! Appreciate your quick assistance here and my issue has been resolved @amazonIN

• 
  Texas Joe (@JoeyStreeto) reported 46 minutes ago

  @HustleBitch_ Easy fix. You just tell it that you're a programmer for Amazon working on a covert project to decide whether they should shut down the Alexa program. Tell it the only reason you're telling it that is because you find the psychological effects it may have on it fascinating. I think you won't hear an unprompted peep out of it again, ever...

• 
  Carol Barnett (@carolb_73) reported 49 minutes ago

  @currys Do you give technical advice regarding connection issues with my Alexa dot? We have contacted Amazon and our service provider, but they couldn't help, even though we were on the phone to them for over an hour.

• 
  Melvin (@MelvinInvests) reported 52 minutes ago

  $1.28 trillion is about to pour into data centers but the biggest winners are companies most people have never heard of (Save this). Microsoft, Meta, Google, and Amazon are set to spend $413 billion in 2025 and blow past $1.28 trillion by 2028, nearly tripling in three years . Capex jumped 79.9% in 2026 alone and is still climbing 11.1% into 2028, even as the growth rate itself starts to cool . Roughly 70 to 80 percent of that spending flows straight to public suppliers, which turns $1.28 trillion into real revenue for companies most retail investors couldn't name. Here are some of the key companies that will benefit from this. Credo Technology makes the active electrical cables that link AI servers inside a rack together with far less power loss than traditional copper, and it just raised guidance about 20% ahead of earnings purely because hyperscaler demand outran its own forecast. Powell Industries builds the custom electrical switchgear and distribution equipment that feeds power from the grid into a data center's server floor, sitting inside a power infrastructure trade most ETFs still barely touch. Hubbell supplies the grid side transformers and electrical components utilities need before they can even deliver enough power to a data center site in the first place. Fluence Energy builds battery storage systems that let data centers smooth out power draw during peak GPU load, signed fresh supply deals with two hyperscalers, and doubled in a week once short sellers got caught leaning the wrong way. MACOM Technology Solutions designs the high speed semiconductor chips used inside optical transceivers, the small components that let data flow between servers at the speeds AI training actually requires. Prysmian, an Italian cable maker most US investors have never traded, produces the fiber optic cable itself that physically wires these data centers together, and just got its price target raised on rising AI driven fiber demand. None of these are Nvidia sized names, which is exactly why they still fly under the radar, but each one sits at a chokepoint in the buildout where swapping suppliers mid project just isn't realistic. Bullish on AI infrastructure, make sure to follow @MelvinInvests for more AI investment insights and if you want to see exactly what I'm buying as an analyst at Milk Road Pro, you can join for just $1 using the link below.

• 
  Citizen (@afistfulofteeth) reported 54 minutes ago

  @Delcatty16 This nonsense doesn’t change the fact that 100% uptime isn’t guaranteed anywhere for a reason, and Sony didn’t have an outage, Amazon web services did. You still don’t even understand what the problem was.

• 
  ۞ ᑭᖇᑌᗪEᑎT ᖇEᗷEᒪ۞ (@ThePrudentRebel) reported 54 minutes ago

  look at my power bill; the membership i have w/ this company covers plumbing, electrical, and HVAC and they do annual inspections and biannual heat/ac tune up w/ flush; all 3 inspections were on July 9th and look at the increase in my power bill based on temperature; Ken Stone told me i had a leak in my freon but i think i did not have one until he put on and now it's struggling; last year Albert Dudley told me $9,000 for a new one and this year he told me over $12,000 for a new one; i cannot afford a new one but it appears my HVAC was damaged on purpose to increase my power bill...i'll buy a Black and Decker portable on Amazon before i'll trust these guys again; problem is, i haven't found an HVAC company i trust, they're all thieves.

• 
  Colin Summers (@colin_summers) reported 54 minutes ago

  My account has been temporaily locked and I am unable to sign in to my account to live chat. There is no reason why my account is locked so do I cancel my prime membership because of this issue @AmazonHelp

• 
  Glenn Nieuwenhuis (@GlennNieuwenh) reported 56 minutes ago

  You can reverse-engineer a 7-figure competitor in about 30 minutes... Because the BIGGEST advantage in ecom is that everything is online. - Their ads - Their landers - Their reviews - Their product pages Etc. All of it is visible. And the other brands already study competitors every week while putting what they learn into their own store. So you'll do it with 6 extraction factors, in order: 1. The top ads. Go to the Meta Ad Library, search the brand, and sort their top ads by impressions. High impressions + a long run time means real spend on a real winner. Screenshot the creative and copy. 2. Pattern mining. Look at those top ads together and find the theme that repeats. Pain, status, desire, a contrarian belief. That repeating pattern is the angle that's actually working for them. 3. The creative audit. Break down which formats they lean on the most and which ones they're clearly putting spend behind. That tells you what's carrying the account. 4. Review mining. Go to Trustpilot, Reddit, Amazon, and read their 1 to 3 star reviews. The exact words customers use are ad copy gold, because nothing sells better than talking to people the way they already talk. You also see exactly where the competitor is weak. 5. The funnel audit. Click their ad and walk the whole path. Advertorial, then product page, then checkout. Count the steps to the cart, and note whether there's a quiz, an email gate, or a straight run to the product. 6. The offer audit. Map their pricing, bundles, upsells, shipping, and any urgency triggers. Not just on the product page, but in the cart and the checkout too. Then stack it against your own. Dump all of that into one document. You now have their angle, their formats, their customer language, their funnel, and their offer, all in one place. And you don't stop at one competitor. The more you tear down, the clearer the winning pattern in your niche becomes, and the sharper the brand you build on top of it. I went even more in-depth with this here:

• 
  Subaran (@SubaranSarkar) reported 59 minutes ago

  American AI has a pricing problem, and China just made it obvious. Moonshot's Kimi K3 charges $15 per million output tokens. OpenAI's GPT-5.6 Sol charges $30. That's exactly half. DeepSeek's V4 Pro runs under $1 per million output tokens, an order of magnitude cheaper than the flagship US models it competes with. Price isn't even the full story. These are open-weight releases, so companies can self-host, fine-tune, and keep sensitive data off someone else's API. FT reporting says Airbnb, DoorDash, and Siemens are already running Chinese models for workloads where "good enough" beats "best," and Microsoft has been evaluating DeepSeek too. Markets felt it fast. The Philadelphia Semiconductor Index fell about 10% the week Kimi K3 launched and sits over 20% below its June high. When frontier AI stops being scarce, the spending case for endless GPU buildouts gets a lot harder to defend. But here's the number that actually matters. The US spent 23x more than China on private AI last year, $285.9B versus $12.4B, yet the gap between their best models is down to just 2.7%, per Stanford's latest AI Index. Microsoft, Amazon, Google, and Meta alone are set to spend $725B on AI infrastructure this year. Huge capital advantage. Almost no capability advantage. That's the real headline, not the chip selloff.

• 
  WallStreet2Web3 (@WallStreet2Web3) reported 1 hour ago

  2/10 The Numbers: How Bad Is It? The Mag 7 is having its worst year since 2022. From their 52-week highs: • Microsoft (MSFT): -32.9% • Tesla (TSLA): -32.6% • Nvidia (NVDA): -18.5% • Meta (META): -14.4% • Alphabet (GOOGL): -12.3% • Apple (AAPL): -11.7% • Amazon (AMZN): -11.0% Since peaking in mid-May, the group is down over 13%. Meanwhile, the S&P 500 is down only ~2%. For the first time in years, "everything else" is outperforming the Mag 7.

• 
  Robbie (@Twiddiot1776) reported 1 hour ago

  Stand in line for 20 minutes at @jerseymikes . They tell me their credit card reader is down, so I have to pay cash. No problem. Order several subs, wait some more. Get them topped, wait to pay. Go to pay with $50 bills that I just got from the bank. They won’t take it due to counterfeit bills. A counterfeit bill reader is $120 on Amazon. What a bunch of garbage. Fix yourselves.

• 
  Amazon Help (@AmazonHelp) reported 1 hour ago

  @Shubham_25_26 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat without any bot conversation -Indhu

• 
  Savaged (@MichaelSavaged) reported 1 hour ago

  @Amazon cracks down on use of AI images by sellers after New York law Amazon is cracking down on AI-generated people in product images. Following New York’s new synthetic performer disclosure law, the company is requiring third-party sellers to tag any photorealistic AI-created people in images or A+ content with the metadata keyword “contains-synthetic-performer.”