Amazon status: access issues and outage reports

Problems in the last 24 hours

Amazon signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (33%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Villers-Cotterêts	Sign in	9 hours ago
Islington	Errors	1 day ago
Vienna	Sign in	2 days ago
Chicago	Errors	3 days ago
Honeoye Falls	Sign in	3 days ago
Helensburgh	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dgaf_dizzle (@HasanFarazDada) reported 2 minutes ago

  @AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.

• 
  Alon Michael (@SpiceP0dcast) reported 5 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Dr Mark van Rijmenam, CSP (@VanRijmenam) reported 5 minutes ago

  Five juries have now given awards to a book about not having time to think. I treat that as a symptom, not a compliment. My book on riding the tsunami of change has now won five awards. It leaves me oddly unsatisfied. An award means the question landed. It does not mean we answered it. Now What? argues that the hardest problem we face is not artificial intelligence. It is that human beings absorb change at human speed, and change stopped arriving at human speed. Every leader I meet is moving faster. Almost none of them are thinking slower. So here is my stance. The bottleneck is no longer the technology. It is us. Our institutions, our attention, our capacity to make sense of things. You cannot fix a sense-making problem by shipping faster. Irreversible decisions deserve your slowest thinking. Most organizations have this exactly backwards. They deliberate for months over choices they could reverse in a week, then settle the irreversible ones in a single meeting, without thinking of the unintended consequences that will arrive years or decades later. Which decision on your desk this quarter can never be undone? Read why the award worries me more than it flatters me, find the book on Amazon or elsewhere.

• 
  ℂ𝕠𝕕𝕖𝕩, ℍ𝕖𝕣𝕖 (@CodexHere) reported 7 minutes ago

  @azkadelya @amazon Amazon is terrible anymore. They do not care about their customers in the least bit... I know growing up people hated on Walmart because they hurt small businesses, but lately they've had the best customer service amongst every service I've ever used. it's crazy.

• 
  AI News (@ainewsusa) reported 8 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported 12 minutes ago

  @foreurydice amazon prime would’ve held it down

• 
  Miami Dolphins Flag Guy (@clay8269) reported 12 minutes ago

  @branderson7474 @AdamSandler I watched so many people retire from the miliary buy a brand new flag fold it place it in their shadow box. I want my flag to have a story not some brand new flag straight from Amazon. The value is my flag will have a story I can pass down.

• 
  Flying Mitts Hockey (@flyingmitts) reported 13 minutes ago

  @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

• 
  Energy Max (@ryanTesling) reported 14 minutes ago

  There are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN

• 
  Jill🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿💂‍♀️🐶🐾❤️ (@RoyalFan5457) reported 15 minutes ago

  @janiesaysyay Exactly. I went onto Amazon, found the book, scrolled down to “report an issue”. I’ve sent messages to BP & KP calling for the book tobe banned. I’ve posted on several platforms out of sheer exasperation that people think this promotion of extremism & incitement is ok. It isn’t!

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 16 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  Anthony Cingle (@AnthonyCingle) reported 17 minutes ago

  @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

• 
  TheAlphaLegion (@legioxxalpha) reported 20 minutes ago

  @Awennon Ah yes, with Femstudoes and other forced black rock and Amazon crap Primaris marines are TOTTALLY the problem as 40k gets' slopped and normified

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 20 minutes ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait

• 
  Akin Oríjà (@mapolami) reported 26 minutes ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  American 🇺🇸 (@SupportAmericaF) reported 31 minutes ago

  @akafaceUS Fry’s Electronics used to be my number one store for everything from basic diode bulbs to high-end computers, monitors, and cameras. But everything changed during one specific visit. I went in to buy a 9-volt battery adapter and asked an employee if they had it. He told me flat out, "We don’t carry those—go buy it on Amazon." Right then, I knew the company was doomed. Exactly one year later, every single Fry's store closed down for good.

• 
  Akin Oríjà (@mapolami) reported 34 minutes ago

  Localization strategy - maybe the can learn a thing or two about Amazon in China. Tiered Services - maybe could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  Brian McCormick (@bjmtweets) reported 34 minutes ago

  Take the entire market cap value of businesses that require the internet to run. Amazon, Google, Uber, AirBnB, the list goes on. Tens of trillions. Now take the entire market cap value of businesses providing that infrastructure to run the internet. Much less. Although the value of the internet is transformative to everyone, internet providers were not able to capture much of that value. Ultimately, profitability is not from the value you create, but from your pricing power and moat. Another internet provider will lay cable or provide WiFi for less profit, bringing down industry margins, until the point nobody finds it profitable enough to compete. The market is currently rewarding most every AI infrastructure layer AI business today, but being essential does not guarantee superior economics. The providers that capture the most value will be the one with the most durable scarcity, pricing power, and competitive protection.

• 
  PREPPER BOB (@badwolf70) reported 35 minutes ago

  @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

• 
  The Flicktator (@The_Flicktator) reported 35 minutes ago

  @Collider Amazon stop making terrible straight to Prime movies and give us back our ad free tier

• 
  Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported 36 minutes ago

  Staying well-stocked is vital because delivery time is a huge driver of conversion rate and organic rank. If your inventory drops below what's needed to meet demand for a keyword in a specific location, Amazon will often lower your rank there and surface a competitor with a faster delivery time. Ads take the same hit, and it starts before you're actually out of stock. Let's say you have a popular variation item getting low in stock. The delivery date pushes out while the low stock ASIN is still live in your campaigns, getting impressions. The shopper sees a delivery date weeks away and scrolls. They would have no idea there's a variation on that page arriving next day. So you end up suppressing the ASIN by hand to stop it serving a bad delivery promise, then going back through the campaigns to switch it all on again weeks later. Low inventory lowers CTR, CVR, organic rank, AND bogs down your PPC operations. Do what you can to keep stock levels healthy!

• 
  C H (@Homie_san) reported 37 minutes ago

  Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.

• 
  Cloudtechsuccess (@Cloudtechsgl) reported 40 minutes ago

  @pepple_miracle Boss am having issues with the Bank account I can put on my Amazon, payooner has deactivated my account yesterday

• 
  lon :3 (@seunginplushies) reported 41 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  Pffft2 🇺🇸🔥 (@45wonyuge) reported 49 minutes ago

  @glennsarcastic @amazon Wow, I did not know this! I think it’s because amazon uses USPS primarily now. My back up delivery person is very good but told me that my primary delivery person sends packages back when she feels they are too heavy for her to deliver. I never had this problem when they used fed ex. If you ever attempt in the future, contact me and I’ll give you an alternate address. So sorry!

• 
  DriveBy Geek (@DriveByGeek) reported 50 minutes ago

  @Shaykay1717 Is there a Whole Foods near you - if that’s Amazon, is that the source? Check the labels - the problem is it’s already in your kitchen not the store. I order from Amazon Whole Foods a lot, large beef and pork and it has been fine.

• 
  PrAkAsH ShArmA (@prakash__sharma) reported 51 minutes ago

  @AmazonHelp @amazonIN @jagograhakjago Nothing is going to happen I have repeatedly shared my concerns on 2-3 occasions in last 1 months or more but the same issue keeps repeating And I had to cancel order as order never delivered on time as shown when placing order neither we can connect with delivery agent

• 
  Lil’ Tim (@tinyTim420247) reported 54 minutes ago

  @applepay has been nothing but a headache due to a lost phone years ago. The problem is I need it to use my @Apple account, but I have never used it for anything else, and apple does not seem to protect my account from unfamiliar devices or locations, like Amazon and banks do.

• 
  OMWTPYI (MikeySNES) (@NindieNexusMike) reported 60 minutes ago

  @techittothemax @OrbitalsGame 👀 I’m just praying my copy arrives on time lol. Best Buy has never let me down for release day, I can’t say the same for Amazon (which is where I ordered Orbitals)

• 
  The Powerful Katrinket (@katrinket17) reported 1 hour ago

  @leock224 The brand I'm using is called VITALFLOW from Amazon. I ran out and tried a different brand, but much preferred this one. There seems to be a plethora of issues this treats, my mind even seems clearer. It's worth checking into.