Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Sign in	4 hours ago
Saint Paul	Errors	7 hours ago
Coacalco	Errors	7 hours ago
Madrid	Errors	8 hours ago
Salt Lake City	Sign in	11 hours ago
Los Angeles	Website Down	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Price (@chrisprice) reported 3 minutes ago

  If you have an old Kindle that you factory reset, go activate it today. As long as it touches grass on the Amazon server before midnight, you can copy ebooks to it offline. If you don't, it'll be bricked forever. Shame on @Amazon for not having a winddown firmware.

• 
  Nicholas (@NicholasPas5) reported 7 minutes ago

  @MrAnt728 @TheBoysOOCC This is an Amazon problem

• 
  Brian (@CELTIChistorian) reported 7 minutes ago

  @CandidDevOps @zillaah707 That would be great to get back to as well as continuing to break up monopolies (Google down, Amazon up next). I’m not necessarily anti federal government as a progressive but seeing the $ waste and spending has certainly opened me up to being less favorable than I used to be…

• 
  PopDude (@PopDudeOfficial) reported 8 minutes ago from As Sudayrah, Makkah

  @AmazonHelp @AmazonHelp I already sent a DM and also replied on the tweet, but still no response from Amazon Help. I cannot receive India callback support because I am outside India (Saudi Arabia). Please assist through chat/DM and resolve my refund issue for the returned AMO battery order.

• 
  Diminutive Richard (@diminutiverich) reported 11 minutes ago

  @FutureAZA I get their business case in Amazon was available now. The problem is it doesn't exist and the 2 years is just hope

• 
  TonyMcK (@FriendlyHelot) reported 15 minutes ago

  Data Extraction in the Cloud – Amazon Textract The same document processed by the Analyze Document is shown below with the Forms data tab selected. The recognized Key-Value Fields are highlighted on the left side with green boxes to indicate captured data. The right side displays the various Key Fields recognized as captions above the Value fields, in this case several are accurate and useful, meaning the data in the JSON output can be processed via an Accounts Payable process, for example. The accurately recognized Key Fields include Make Checks Payable To, Billing Date, Due Date and Total Due. Inaccurately recognized Key Field is shown as Widenhouse Motors, which is not a Key, and the corresponding Value is a Phone Number. This is an example of a data extraction error. An example of a Key Field created containing no captured value is the Name Field, another class of errors. To demonstrate a relevant feature of the Analyze Expense API, the Tables tab has been selected below. This Table recognition is imperfect, but it looks promising. Since this sample image is a general example of a Statement, it represents a closer match to the Analyze Expense design intent to extract data from Invoices, Receipts, and similar documents. Copyright © 2023 Tony McKinley. All rights reserved. PDF Expert – Master OCR and PDF

• 
  Srijan Thakur (@SrijanThakur15) reported 18 minutes ago

  @CandesWorld @Vedanta_Group @GoI_MeitY A had bought a Candes voltage stabilizer for AC through Amazon. Now it's not working but I'm not able to contact any customer care support. Kindly help

• 
  Waffle Maker (@Blastertron417) reported 20 minutes ago

  @naasfaltimakar @CrazyDegenerate Like Disney, Warner Bros, Amazon, Paramount etc I would consider those big studios while Glitch is primarily self funded

• 
  Rahul Jing (@Weird_Lovestory) reported 20 minutes ago

  @AmazonHelp unacceptable experience with Amazon fast delivery. My Tubelight item was missing from the order, and after wasting 1+ hour with chat support, there is still no fix. What’s the point of “fast delivery” if customers are left chasing missing items and wasting time?

• 
  Rachel of America 💯 (@RAScott324) reported 21 minutes ago

  @BowtiedQueenBee $3.99 digital rental on Amazon Prime, now I just have to get 8 kids to sit down for a movie when I'm in Idaho next month.

• 
  Pramod Gaddikar (@PramodGaddikar) reported 23 minutes ago

  @AmazonHelp Why to close if my issue has not resolved.

• 
  Trina (@TRiiNA__) reported 25 minutes ago

  Amazon delivery is slow now.

• 
  RAMAVTAR Meena (@Ramavtar1056) reported 26 minutes ago

  Amazon cancelled my order automatically, and when I tried to contact support/account specialist, my email to Amazon got blocked. How is a customer supposed to resolve the issue if even the support email doesn’t accept messages? Order ID: 406-7862654-4884333 @amazonIN please help.

• 
  🌸Michael (he/they) petal is coming ｡˚⋆ ꕤ (@sweetnerswiftie) reported 28 minutes ago

  Is Amazon live chat down

• 
  Brother Augustine (@BrotherAugusti2) reported 30 minutes ago

  @C2Antiquity I wonder if they’ll ask Joshua Schooping why he stills sells Orthodox books right alongside his anti-Orthodox books. One would imagine that if he thinks Orthodoxy is so terrible it wouldn’t be worth the $6 Amazon royalties to accidentally lead someone to it.

• 
  GPTware (@GPTWare) reported 30 minutes ago

  @Friendship718 Yeah i'm not sure, but they are about the only one in the server space all over Amazon right now. At least in Canada.

• 
  ZUBAIR SHAHARDAR (@sone_gabur) reported 30 minutes ago

  @DJISupport @DJIGlobal DJI, this is not just an Amazon issue. The product is being misrepresented using DJI’s name, product images, and feature descriptions. Amazon India is listed as your official online partner, so DJI also has a responsibility to ensure customers are not misled. The listing showed Intelligent Tracking and the briefcase handle/grip, but the product was delivered without them. Amazon is not responding properly, and I am being pushed in circles. Please take accountability and intervene with Amazon India/seller immediately.

• 
  The Crazy Trucker (@TheCrazyTrucker) reported 37 minutes ago

  @CDHMartinez @atutruckers @amazon This is not new. Here’s a question. All those college educated people behind the truck? That likely travel that every day? Why don’t they realize there’s about to be a problem and stay back? That’s as bad or worse than the truck. This happens. Even at times to people who are experienced drivers. So people see a truck in this situation and pile right in behind it. I’d say there’s enough moron mania in that area for a lot of people

• 
  PopDude (@PopDudeOfficial) reported 38 minutes ago

  @AmazonHelp Hello, I tried using the link you provided, but the chat option is not working. It is only showing the call support option. I am currently outside India (Saudi Arabia), so I cannot use India callback support. Kindly assist me through chat or DM only and help resolve my refund

• 
  Dangerbug (@Dangerbug) reported 40 minutes ago

  @RepAOC If Amazon was there probably wouldnt have an issue 🤔

• 
  Govind Choudhary 🇮🇳 (@govindiem) reported 40 minutes ago

  Hi @amazon Team 👋 As a long-time @amazonIN user, I wanted to share a small UI/UX issue I noticed on the amazon app while using my device — OnePlus Nord CE3 5G (OxygenOS 15).

• 
  ModSquad anti-communist. (@Designsage) reported 43 minutes ago

  @amazon Please hire drivers that can read and follow delivery instructions. Not sure why it's a constant problem.

• 
  JacobE (@patriotpdc) reported 43 minutes ago

  @niccruzpatane It has to be a revenue deal where they somehow limit what you can stream to Amazon or make sure have prime to log in. Choosing a non existent technology over a proven one isn’t about capability. There’s going to be some fuckery down the line.

• 
  Ceredwyn F. Holt (@terraluxe) reported 44 minutes ago

  @Arkypatriot I think Amazon needs to issue standards. I bought a product and never received the product and they I could get my money back. Another time I bought a tent. The picture was not like the product in person.

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 46 minutes ago

  So Amazon has chosen violence today. One of my reviews has randomly vanished, and my KU pages read are broken. I know for a fact someone read the whole book, but it's been stuck on 1 page for 2 weeks. And when it's 1 page... I don't get paid for that entire book someone read.

• 
  Sea ૮꒰ ˶• ༝ •˶꒱ა (@Seaplatinum_) reported 47 minutes ago

  finally* Still surprised with Türkiye though, they have hazbin dubbed, but make problems about the tadc movie? Maybe old cinema rules vs. amazon havibg the power??? This entire tadc movie was a bad idea, do the movie after the finale came out for a last fandom celebration 🫩

• 
  The Olde Geek (@JIM_THE_BOSS_) reported 48 minutes ago

  @ZiaErica I advise my clients to buy refurbs as well. Usually 50-60% cheaper than new. Any problems, Amazon return is easy-peasy.

• 
  Glitched Savings (@GlitchedSavings) reported 53 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷

• 
  EmbeddedExpert (@RmndCarr) reported 56 minutes ago

  @niccruzpatane I’m a biz traveler. I need to conference and work, not play games and buy stuff off of Amazon. These were terrible reasons for this decision.

• 
  Griff (Quincy, FL) (@gigagriff) reported 56 minutes ago

  Unless you are in the middle of a bubble, price is always a lagging indicator *insert bezos talking about why amazon was goated bc of metrics despite the stock being down -95% video $GIGA