Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Fenton	Website Down	3 hours ago
Atlanta	Errors	4 hours ago
Madrid	Errors	10 hours ago
Manchester	Errors	11 hours ago
Medina	Website Down	13 hours ago
London	Website Down	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  urmi mithiya (@urmi_mithiya) reported 2 minutes ago

  @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved

• 
  AlabamaJiggin (@AlabamaJigger) reported 3 minutes ago

  @AmazonHelp @amazon Yeah, It literally came all the way from Japan with no issues and gets stuck in Tennessee and it's not even USPS's fault, it's literally Amazon's fault that the item will not arrive until after Father's day.

• 
  austin-jamal (@austindashjamal) reported 5 minutes ago

  The ceo just put up so much money for luca not to show the world how he really gets down. Look into the deal the tech company just did with amazon to block this film's release

• 
  Evelynn~•°•▪︎☆ (@Just_a_Bunnii) reported 6 minutes ago

  Whats that like, Amazon position but the dudes lying down and its like *************** but she's *between* his legs riding him?!

• 
  Mafiaking (@OMN_Mafiaking) reported 8 minutes ago

  @vansh22b @amazonIN @amazon Such a terrible platform it has become, pehle paid membership pr unskipable ads dete the ab ye sb?

• 
  NanoLens (@_v_h_r_) reported 8 minutes ago

  @AmazonHelp I am tired of following up with your team! They even cut the calls without resolution! And your team knowing the issue also transfers me to wrong senior who is unable to help. And more than half the time i am hold.

• 
  Ayush Dumbani (@dumbani_ayush) reported 8 minutes ago

  Update on this issue: I have now fully cooperated with every request made by Amazon. I shared: • Tracking ID (AWB 2827787747552) • Shipping receipt • Invoice • Delivery screenshots • Return details • Every document requested by Amazon @AmazonHelp @amazonIN @JeffBezos

• 
  Bellevue WA Crime, Scanner, and Public Safety News (@BellevueWACrime) reported 9 minutes ago

  6/18 7:41 am - DV at The Illahee Apartments between siblings, probable cause was established for DV Assault 4 10:11 am - reported stolen vehicle, a 2026 black Chevrolet Equinox taken from the 17730 block of se 58th Pl, taken sometime overnight 12:43 pm - DV at Shell on Main St, man was trying to prevent a female from leaving, then they both left in a bmw together There was a theft at downtown Safeway, a bag of goods were stolen, male left on foot into downtown park, Kemper security asked to watch their cams and locate him, Kemper security eventually tracked him to the transit center 1:16 pm - disturbance at the August Wilson Place Apartments with a female subject being verbal in the leasing office, refusing to leave 1:35 pm - burglary at the Aventine Apartments, RP was watching through a live camera, sees a known subject (ex) in the apartment without permission, female subject has current felony warrant, warrant out of Thurston County 1:37 pm - disturbance in the bridle trails valley creek park, male shouting profanities at people 1:42 pm - theft at Barnes and Noble Crossroads Mall 2:30 pm - disturbance at Hampton Greens Apartments, subject in a verbal with management, caller was subject herself Lots of traffic accidents including a vehicle vs school bus (with children on board) 6:22 pm - assault at the Kamber Ridge Apartments, female subject left in a grey Mercedes, victim also female and uncooperative with call taker 7:07 pm - assist at the Amazon building on 110th Ave NE for a female with her pants down to her ankles Physical DV at Lincoln Square South at a bar, parent vs son 7:22 pm - QA at 145th Pl SE & SE 24th for a male standing on the side of the road holding a butcher knife

• 
  suchit bauskar (@bauskarsuchit) reported 11 minutes ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater

• 
  ZippyTheChicken@GAB 🇺🇸 (@ZippyTheChicken) reported 14 minutes ago

  @AmazonHelp I would be willing to leave it at my door but I can not spend 2 hours driving to town with medical issues. I returned the items. I have video of you taking and driving away with them then delivering them again the next night at 7pm Speak here now.. or I consider them abandoned

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 16 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  EverydayReseller (@EverydayResell) reported 17 minutes ago

  A lot of new people here, this one’s for you. 🚨How to stop losing money to eBay return scammers. They buy your clean, working item… then ship back a broken piece of junk & demand a full refund. I recently learned this $7.49 trick & it’s an absolute game changer: Grab a cheap UV security pen (the exact one I use from amazon is in the photo). Before you ship, write a unique personal code or mark in a hidden spot on the item. It’s completely invisible to the naked eye, but lights up under any blacklight. When the return comes back, just shine the light. No matching mark? That’s not your original item. Upload the before/after UV photos in your eBay case and watch your win rate skyrocket. 🚀 Pro tip: Make the code truly unique, your own handwriting style, a random symbol only you make. Something scammers can’t duplicate even if they know the method. Resellers: add this to your process TODAY. It will save you hundreds (or thousands) in the long run. Who’s trying this? Let me know in the comments if you’re adding UV marking to your process. Also, would love to hear your best return scam stories below! Happy selling! Let's grow!

• 
  Prasad (@phantomblr) reported 22 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  fit7737 (@fit7737) reported 28 minutes ago

  Same year, same weight, same house btw 2022 stats 175lb bodyweight @ 21% bodyfat (nobody test) Bench PR 185x3 Squat PR 305x1 I grew up a few blocks down from a Baptist college. So yeah, I was a sheltered college kid exploring my self expression for the first time back then. I used Amazon and Wish for a few outfits so my parents wouldn’t be suspicious of the packaging. When I made exercise demo videos I thought it would be fun to put on the most stereotypical femboy outfit I could think of instead of my personal style. I didn’t think about how a black shirt would blend in and make me look fat and I certainly wasn’t thinking about people taking screenshots of that and saving it for the next 4+ years to share it and mock me I don’t share my appearance publicly anymore from the anxiety of how I’ve been treated The people doing this since back then know damn well they are taking things out of context and it’s not what I looked like then. I posted photos of myself regularly up until that point But one (1) screenshot of a video that looks awful is enough for people who have nothing better to do than be a hater I haven’t always been “Fit” but I’ve never been >25% bodyfat

• 
  OldmanC73 (@OldmanC73) reported 29 minutes ago

  @AmazonHelp @amazon I already applied for the refund. But like I keep telling any agents the refund doesn't fix the incompetence of those who work at every level in the company nor does it get me the product that I bought. And this continuing problem just shows the lack of concern at Amazon.

• 
  ShadowQuill (@naniprao) reported 37 minutes ago

  @amazonIN @BATA_India Both are fraudsters deceiving customers selling gift cards,amazon issues bata gift card and store refuses to redeem citing invalid card

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 39 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Ponyboy Curtis (@Dean_J1943) reported 40 minutes ago

  Amazon sucks. Anytime I order clothes there’s a problem.

• 
  Damaged (@LIQUID_DAMAGE) reported 41 minutes ago

  @FurkanGozukara Then why did they shut down every business except Walmart and Amazon during flu season 2020?

• 
  Rakesh Panda (@rakeshpanda09) reported 43 minutes ago

  @Amazon @AmazonHelp Ordered 2 qty but received only 1. Item is missing from the package. Support says “no return or refund policy”. This is completely unacceptable. You shortchanged me and now refuse to fix it? Worst customer service experience. #AmazonFail #PoorService

• 
  David Robinson (@CalgaryDave) reported 44 minutes ago

  If there was an Amazon Store where you could pay $25, and get your Alberta Independence Lawn sign in the mail - would you buy one? Or wait until an event near you opened where there was availability? Poll:

• 
  haresh chetnani (@hchetnani) reported 46 minutes ago

  @OracuraSupport your AI Cust care executive is of no help. I have a serious issue re OC200 bought from Amazon on 11/6. Nobody seems to be respond. Have sent a mail top. Pl note it is expensive piece of equipment lying idle

• 
  Andrew Lee Miller (@AndrewStartups) reported 46 minutes ago

  AI doesn't care about your product. It cares about the problems your buyers are trying to solve. Write around use cases, not features. Core principle in my new book. Search the title on Amazon. #GEO #ContentStrategy

• 
  Naeem Aslam (@NaeemAslam23) reported 51 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn solana:PreweJYECqtQwBtpxHL171nL2K6umo692gTm7Q3rpgF partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Neg Ative. Neggy to my friends (@MrIMNegative) reported 51 minutes ago

  @MABroadcasters When does cellular internet go down? In FL during a force 4 Hurricane our cell service was up when the radio and TV stations studios and xmitters were getting flooded taking them off the air. Between SXM and Amazon music I never use the AM/FM tuners in my cars.

• 
  mail box (@mailbox28564784) reported 51 minutes ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.

• 
  Alfred T (@AlfredT27518342) reported 55 minutes ago

  @MahimaJalan2 Actually amazon has been in service for so many years. They should give an option of delivery in 4 hr slots. 8-12,12-4,4-8,8-10 it is so much convenient for people working and like these issues who genuinely wants to rest afternoons.

• 
  Big Berba 🇵🇱 (@BigBerbatov) reported 56 minutes ago

  Ruben Amorim turning down Amazon Prime Video’s All or Nothing documentary last season is starting to make a lot more sense now… 😭Man really said “no thanks” because he didn’t want to end up looking like the worst coach to ever manage Manchester United in an All or Nothing documentary 💀

• 
  Shrike Decil (@Shrike_DeCil) reported 58 minutes ago

  @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

• 
  Hard Iron (@pourjour) reported 60 minutes ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?