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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (46%)
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Errors (36%)
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Sign in (18%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Errors | |
| Los Angeles |
Errors | |
| Seattle |
Website Down | |
 Andover |
Website Down | |
| Ashburn |
Errors | |
| San Diego |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Kristen DeRosier
(@khatin17) reported
@AmazonHelp It just says oops we're having trouble loading Amazon kids. I get the same message trying to open the parent app on my phone. 2 different devices, same error. Your customer service told me to factory reset the tablet 🙄
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The Poor man
(@thepoorman0) reported
@AmazonHelp If you saying that solution is right after seeing my video then it's ohk. I'm just making awareness about this problem. That it will never happen with anyone.
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Heartless Banker💔💔💔💔
(@no_jumla) reported
@AmazonHelp Hi @amazonIN your customer care support is very slow. Kindly look into the matter.
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newbookreadera
(@newbookreadera) reported
@AmazonHelp We keep trying to load the app and only get the refreshing error message. Across 3 tablets. All powered down and back. All checked for updates. All cleared caches.
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Changhua Lu
(@ICH830903) reported
@AmazonHelp My kids kindle servixe are down. Please check your service..Others had reported the same.
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JB
(@1Jennyb) reported
@AmazonHelp I just went to drop off a return due to receiving one item instead of two as per description, only to be told by the post office "sorry Amazon isn't working at the moment so we can't take it" She said the issue was at Amazon's end and no idea when it would be fixed
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eric barron
(@air_x_twit) reported
@AmazonHelp I got an email from the Amazon safety team regarding a recall on an LG TV,I advised that I already mounted it,they said an order to refund I wud have to take it down and return it. Advised I wud have to pay someone to unmount it, they said can't help & hung up on me.
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Yogita Karakoti
(@karakoti_yogita) reported
@AmazonHelp @amazon @amazonIN I complained about my auto-cancellation issue and it is still not resolved. I'm not even getting proper help or information regarding this. I have gone through the same processes again and again but I still not able to purchase my orders.
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Sunil Kushwaha
(@er_sunil0405) reported
My AMAZON ICICI Card is closed without any notice or reason. Am trying to contact customer care, it doesn't connect, when connect, they say server is down, call us after sometime. My Cibil is good, always paid bills on time, them why my card is closed ? @RBI @amazonIN @ICICIBank
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Lisa Williams
(@Shes_So_Crafty) reported
@AmazonHelp I will contact the CFPB and the state attorney general. You can not suspend an account and take the balance with no remedy. So I expect someone to reach out to me via DM immediately to fix this. Like I said we know who gave him each card. They are all prime members
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TrumpiestGirl
(@TrumpiestGirl) reported
@RWMaloneMD Dr Malone it is Monday morning at 10 am CT and it is not showing up as free. Is there an issue w Amazon not recognizing the Free price? Please help.
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ClayHartedGhoul
(@ClayHarted) reported
@FDsignifier if you’re watching something on amazon prime video you can do a watch party and be perfectly fine, outside of that you’ll only be taken down if the rights holder submits a dmca takedown
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newbookreadera
(@newbookreadera) reported
@AmazonHelp @ThePrestonLeigh Also, same problem. Suggestions?
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RT ✖️
(@RandomTask555) reported
@CarlSkotch Agree. Think of all the talented founders, devs, companies, funding, innovative ideas, usecases, problems being solved etc. And global.. Asinine to assume that the entire marketcap of THAT, remains below for example, Amazon stock forever...
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Monte St. Amant
(@montetvcajun) reported
from
Woodruff, South Carolina
@AmazonHelp Hey Amazon. I’ve been getting a lot of fake text messages about my account being shut down. I know it’s fake. I’ve been reporting them as junk to my phone company. Can you please have someone crack down on that? Thank you.
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Saharsh Shukla
(@SaharshShukla3) reported
@AmazonHelp @AmazonHelp (2/n) Secondly, the CS team can only raise a "Request" to deliver it, and nothing more. Which again goes to show how your logistics is failing to do its job. I saw 12 amazon agents delivering in a hurry, is this an operations issue?
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Mike Hoffmann
(@MrPassive_) reported
3.) Our Ecommerce store was suspended by Amazon Amazon decided to crack down on dropshipping issues by mass suspending a bunch of stores. Including mine
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Matt Atkinson
(@originalakie) reported
@AmazonHelp is Kids + down?
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nnanna
(@nnanna) reported
@SchobyDevon So what will you be doing instead? Fwiw I’m voluntarily shutting down my Amazon business
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Suzi Altree
(@AltreeSuzi) reported
@AmazonHelp What's happened to Amazon Kids? Not working on tablet at all now.
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Nadia - We demand safe schools NOW!
(@nadiast33789209) reported
@AmazonHelp @01Streetman I'm having issues with my sons tablet. I can log into the normal account but amazon kids just say oops something went wrong.
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Kristen DeRosier
(@khatin17) reported
@SirBaconSports @AmazonHelp At least now we know it's not just us. I've tried turning it off but I'll try again now. If there's an outage fine, but customer service should be able to tell me that. Not to just factory reset
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Amazon Help
(@AmazonHelp) reported
@originalakie Hello. We're sorry if you're running into an issue using Amazon Kids +! We'd like to help anyway we can. Please let us know a little more about what's happening. We'll be standing by. -Dawn
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Noel
(@dartknight501) reported
@AmazonHelp No I haven’t been able to contact the seller. The automated assistant takes me so far but without sending the issue to the seller. It takes me as far as attaching files/images but without an option to continue the process ie send/reply
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Laurence Alexander 🇺🇦
(@Noctale) reported
@madwedge @AmazonHelp I don't know if the service just came back up or if there was a different issue, but switching out of the Kids profile, back into it again and tapping retry once more on the error screen has got us back up and running.
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Noel
(@dartknight501) reported
@AmazonHelp Don’t refer me to seller because that is where the issue is!!
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Adam Watkinson
(@madwedge) reported
@AmazonHelp Yes restarted both multiple times. It's just the Kids profiles that aren't working. There's other comments too from other people with the same issue so seems an issue Amazon side.
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Suzi Altree
(@AltreeSuzi) reported
@madwedge @AmazonHelp Same here. I have also cleared caches and all other suggestions. Obviously a problem Amazon side given the number of tweets appearing with the same issue
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Urmit Dholariya
(@UrmitDholariya) reported
Amazon USA seller help, we are still waiting for answer of payment disbursement, we have tried to solve by call support but no answer they cut down our call, $94k.YOU HOLD THIS AMOUNT FOR 1.5 YEAR @amznsellerhelp @dharmeshmehta
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White Rose Witching 🏳️🌈🖤✨
(@WRWitching) reported
@AmazonHelp The link is not useful. The app is updated. Neither the app or the browser version display an error message or code. They just stop working and I have to refresh/reopen them.