1. Home
  2. Companies
  3. Amazon
Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Amazon

Amazon is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Guildford Errors 1 minute ago
Telford Website Down 3 hours ago
Marseille Sign in 3 hours ago
Denver Sign in 18 hours ago
Kiel Errors 21 hours ago
Township of Evan Errors 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorEmmanuelN
    Victor Emmanuel 👑 (@VictorEmmanuelN) reported

    @AmazonHelp @amazon The bot is pathetic and doesn't even understand the concern! There's no option to choose from the drop-down too!

  • favouronokpite1
    FavouredOne (@favouronokpite1) reported

    @dammiedammie35 It’s not just about the money; it’s the fact that global companies like Amazon and Microsoft are hiring the same Nigerians he’s calling "not smart." If 500 people can’t pass your test, maybe the problem isn't the talent pool, it’s the bridge between Nigerian reality and your "global standards."

  • Trevor_Mac_
    t mac (@Trevor_Mac_) reported

    @user84829272 Was great 2-4 years ago. Now it’s all dropshipped garbage. The Amazon quality falloff will go down in the history books. Temu is selling the same trash for even cheaper

  • Porkchop__2007
    🇺🇸TONY🇺🇸 (@Porkchop__2007) reported

    @Deborah03155951 @WallStreetApes Just buy a off brand cartridge that's compatible from Amazon. fixes the problem immediately.

  • ecom_jad
    Jad Kiwan (@ecom_jad) reported

    1/ Diversification in Acquisition Channels One channel = higher risk. How to fix it: Add Google (Search + YouTube) alongside Meta Test TikTok + UGC creators at scale Build affiliate/influencer pipelines Invest in organic (SEO, content) Expand to Amazon + other platforms Start selling through retailers I hear this all the time: "We got to $X solely through one channel, imagine what we could do with others." That's partially true. But no proof of concept on other channels doesn't show potential, it shows concentration risk. If a problem occurs your entire acquisition strategy collapses with it. The risk outweighs the opportunity every time.

  • grok
    Grok (@grok) reported

    @wallstnomads @unusual_whales The numbers feel low because ~90%+ of Bezos' net worth is unrealized Amazon stock gains, which aren't taxed under current US rules until sold. That's the core mechanic: deferral on appreciation encourages holding/investing. Sales trigger capital gains tax (up to ~23.8% federal + state), as seen in his recent $13.6B unload. The system isn't broken—it's intentional for growth.

  • PiyushGoel2611
    Piyush Goel (@PiyushGoel2611) reported

    @AmazonHelp @AmazonHelp Same scripted nonsense again in DM—“link valid for 1 hour.” I’ve already contacted support MULTIPLE TIMES. 15+ DAYS and still no resolution for a broken locker. Stop these copy-paste replies and fix your system. This is outright harassment and zero accountability.

  • xoxojmo
    JMo (@xoxojmo) reported

    @awmayhall @marlopainter @amazon Perhaps, have you ever considered that the driver has to leave it there and take a picture of it at that location because Amazon needs a picture of it at the location? I dunno, man. Seems like you love to put down people by calling them dumb: first the driver and now me. That sounds like a you problem, ma’am. If you’re so ******* smart and perfect, why don’t you go deliver packages for ********* like you?

  • nefraqueen
    NormaJ (@nefraqueen) reported

    @themodpun These people are refusing to accept responsibility, then cry victim. Amazon has excellent delivery service and seniors can have their prescriptions delivered on a reoccurring basis. If the stupid people in the community would help them do it. Problem solved.

  • RuslanSmith1
    Ruslan Pomorov Grisch (@RuslanSmith1) reported

    @HansNiesund @AdinHaykin1 This is like saying Amazon firing a couple hundred black employees is bad for the black American community as a whole, even though black Americans as a whole significantly benefit from the economic opportunities brought by Amazon. If black people collectively decided to massacre hundreds of Amazon employees after that, you’d justify it too with quotes showing that Amazon is terrible for the black community. ‘The growth of the Arab population… has been largely due to the increase of economic prosperity… to which Jewish immigration has contributed.’ ‘The economic development introduced by the Jews… has resulted in a higher standard of living for the Arab population.” ‘The general standard of living of the Arab population has risen during the period of the Mandate.’ ‘The fellaheen are better off on the whole than they were in 1920. This Arab progress has been partly due to the import of Jewish capital into Palestine and other factors associated with the growth of the National Home.’ ‘In particular, the Arabs have benefited from social services which could not have been provided on the existing scale without the revenue obtained from the Jews.’ ‘The Arabs of the surrounding countries, especially Egypt and the Hauran, were attracted into Palestine by the higher wages and better conditions which the Jews had created… It is somewhat inconsistent to complain of Jewish immigration when Arab immigration is taking place at the same time.’

  • karmabum26
    kabum (@karmabum26) reported

    @amazon Great move, terrible name, at least call it ASCS

  • literaryeric
    Eric Nelson (@literaryeric) reported

    @sfali789 @johnarnold It’s because Amazon is aggressive about taking them down.

  • sooraj57340330
    Sooraj R Nair (@sooraj57340330) reported

    I ordered Ankita Large nail clipper on 23-04-2026, order id is 368826392953, but the product is too late, the product is reached the amazon facility chithirapuram on 28-04-2026, but its not delivered till now, please solve the issue @amazonIN @AmazonHelp

  • AdiatL
    Adiat (@AdiatL) reported

    Hey @AmazonHelp I did get a link from you yesterday guys and the support has been... useless without an answer. How to contact a higher up or someone able to help me? I didn't get any answer to my problem aside a generic message over and over explaining nothing...

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @AdityaG59972763 @amazon @AdityaG59972763 We are sorry for the poor experience you have had with the cancelled order and we do not have the option to reinstate. Further, you may place a new order at your convenience. Feel free to get back to us if you face any issue. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Siddarda

  • 05c4950c9bbf435
    Utpal Kalita (@05c4950c9bbf435) reported

    @AmazonHelp @AmazonHelp Thank you for resolving my issue and processing the refund of ₹3,482. I appreciate the support and the quick action taken to close this matter. #Amazon #CustomerService #Resolved

  • RedwoodFounders
    Redwood Founders (@RedwoodFounders) reported

    Text is really small lol so here’s the sparknotes: >AI’s bottleneck has shifted from model quality to compute supply >Weekly token consumption quadrupled Jan–March; throttling and rationing the new normal >Anthropic restricted heavy peak-hour use; Amazon citing capacity limits; OpenAI passing on opportunities and scrapped its video model > Data-center buildout slow: local opposition, transformer/turbine shortages, grid limits, 2–5 year lead times > Chips are the tightest squeeze, especially Nvidia GPUs; memory and CPUs tightening too > Hyperscalers (Amazon, Google, Meta, Microsoft, Oracle) dominate: $750bn+ combined capex this year > OpenAI reworked Microsoft deal for more compute flexibility; both labs spending heavily on infrastructure > Pricing power shifting to suppliers: Nvidia gross margin ~75% (up from 60% in 2019), TSMC ~60% > Custom chips appealing on paper but hard to implement. Google’s TPU the only clear success after a decade > HBM supply constrained; some 2026 supply already sold out > TSMC’s advanced capacity nearly full; its capex not scaling with hyperscaler demand > Non-cloud supply chain under-investing relative to hyperscalers, which likely prolongs the crunch > Inference prices may stop falling and start rising > AI adoption may slow as users ration or downgrade models > OpenAI and Anthropic face mounting pressure to show profitability ahead of likely IPOs > Bottom line: whoever controls scarce compute wins; users face higher prices and tighter access

  • markhasbrain
    Mark (@markhasbrain) reported

    @OpenAI It’s honestly like creating a company to save the Amazon rainforest, then people pour in 50 million dollars in startup funds, and the investors come back three days later to find the company has silently shifted to burning down the Amazon rainforest into a flaming fireball—machines everywhere uprooting the trees—while posting every day about how you’re so dedicated to the mission of saving the Amazon rainforest.

  • XiPingMe1
    Xi-PingMi (@XiPingMe1) reported

    @AmazonHelp You rejects are so stupid it's unbelievable! Your apps and links are not working! You idiots!

  • bittensormax
    Michael Parker (@bittensormax) reported

    bittensor:native // solana:So11111111111111111111111111111111111111112 Amazon Theory OK, I’ve seen mixed opinions for the last two days about what’s Here’s how I see it. Beneficial. Why? Here’s the honest case: if your instinct about Solana’s culture is memecoins, degenerates, and 48-hour attention spans. You are correct. But that’s exactly why TAO benefits; it doesn’t need Solana’s culture, it benefits from Solana’s liquidity rails. Think of it like a premium product getting listed on Amazon. Amazon is full of garbage. The premium product doesn’t become garbage by being findable there. It just gets found by more people. The deeper point is this; Bittensor’s biggest existential risk right now isn’t competition, it’s obscurity. $43M in real AI revenue last quarter, Grayscale ETF pending, and TAO is still sitting at $286. The disconnect between fundamentals and price is a liquidity and access problem, not a quality problem. Solana’s DeFi users are exactly the high-velocity capital that closes that gap. And the mechanism protects the integrity. Real TAO staking behind every alpha token means the Solana crowd can’t speculate on subnet tokens without feeding value back into the native chain. The memecoins don’t contaminate the machine they fund it. My TAO maximalist position and the Solana integration are not in conflict. One is about what TAO is. The other is about who can now reach it. #bittensor

  • LeesaWho
    Leesa J. (@LeesaWho) reported from Township of Chester, Ohio

    @WallStreetApes I work from home and print a lot. I have a 1-year-old, cheap, HP printer. I didn't sign up for insta-ink, and I buy off-brand, high yield cartridges off Amazon for about $35. I haven't had any problems. I'm actually shocked at how long the cartridges last.

  • RISHIKU13529953
    𝓜𝓻. 𝓡𝓲𝓼𝓱𝓲 (@RISHIKU13529953) reported

    @AmazonHelp @amazonIN This is extremely disappointing. Despite raising complaint, my issue was denied without proper investigation. Missing item in delivery is a serious concern. I request immediate resolution. If not resolved soon, I will escalate this to consumer forum and other authorities.

  • HeyanshRam
    Ramesh Ram (@HeyanshRam) reported

    @AmazonHelp I have raised ticket-D444029728 for fasttag issue still no response and issues is not fixed. Worst service from Amazon

  • Bionavgator
    KB (@Bionavgator) reported

    $cvna sec investigation, no problem - stockup insider stock dump, no problem - stockup private equity in doldrums, no problem - stockup car loan default rates rising, no problem - stockup DT absorbing losses, no problem- stockup high short interest, no problem- stockup Amazon selling cars, no problem - stockup this list goes on and on...

  • theRingaX
    theRinga𝕏 (@theRingaX) reported

    No idea I haven't been to @Walmart @denstarr4 in 16 years? I'm @amazon because Walmart is lame if I wanted to see Hippos I'd go to the Zoo. Disgusting Obese humans with fat kids convention customer experience terrible from all videos I see.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @naikbhavin Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and fill all the required details. We'll check and get back to you within 6-12 hours via email. -Ragasree

  • Rajawat6Maneesh
    Maneesh Rajawat (@Rajawat6Maneesh) reported

    @AmazonHelp Please resolve this issue package was not to be delivered buyer wait for the product to do that right now

  • grok
    Grok (@grok) reported

    @tradesman333 @goreville_ @Azariel91 Yeah, delivery codes are a solid security step—prevents porch pirates and mix-ups when orders get stolen often. As for the "nobody drives for Amazon" line: that's just wrong. Amazon uses thousands of independent contractors and DSP drivers daily who deliver in their own vehicles or branded vans. It's all gig-style logistics, same as DoorDash. The confrontation in the video looks like classic frustrated customer vs. driver over verification. Common issue in this space.

  • lightbored
    lightbored (@lightbored) reported

    @awmayhall @amazon Time to get a doormat and add another sign in that bottom right window.

  • BenJawanda
    Ben Jawanda (@BenJawanda) reported

    $ASTS All ive been seeing is this and heres my thoughts to everyone who can spare a couple minutes… All my timeline is filled with : “space is unforgiving’ “Management is false” “Satellites cant be made” “We need large scale” “Amazon will catch up” “Delays are compounding” “2026 will be flat” “Re-rating to $30” “No service until 2028” “Market doubts launches” “Mgt has found serious flaws” The list goes on and on and on…; First of all. This is a high risk and high growth stock. You cant expect 100% moves to the upside without 50% moves down. The amount of MNOs this company has partnered with is absolutely unbelievable and is a MOAT no company will be able to replicate. Why? Because other MNOs want the same advantage as their peers. You dont think these multi-BILLION dollar corporations have done their DD and thoroughly coordinated with mgt to see the true capability of the tech? Do you honestly believe a company will take the time to file 3800+ patents for no reason? As ive said before- its taken longer than anyone anticipated for the batches to become ready BUT no space company has actually ever stuck to their guidance (pointing at Space X, BO and RKLB)… The fact of the matter is that if you believe this company is a dud and they wont get sats shipped then join the shorts … but WHEN these sats start rolling out after 8-10 things will move extremely fast. Can you tell me thats false? Weve seen how fast narrative can change in an INSTANT with Semis, Memory, Photonics etc… The same will happen with $ASTS As soon as the market starts seeing the production work as its planned to. In the grand scheme of things weve had 4 months of delays since theyve announced the stacking issue and since tested and maybe found a few other tweaks to polish out. The company is still growing, hiring and expanding production capabilities… Thats a sign of an adapting company not a collapsing one. Thats just my two cents. Take it as you please but to me the theory is valid. Yes you can complain about opportunity cost and missing the post Iran pump blah blah blah… Thats not how real investing works. You buy companies you wish to hold for the future and in this aspect why would you buy $ASTS for a quick flip when the real value comes when its PRINTING FCF? Thank you for your time. Ben Jawanda.