Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Papao	Website Down	3 hours ago
Kennedy	Sign in	11 hours ago
Captieux	Errors	14 hours ago
Caen	Website Down	16 hours ago
Rājkot	Website Down	17 hours ago
San Diego	Website Down	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NuggetSauce (@nuggetsauce) reported 15 seconds ago

  @peacock When accessing Peacock via Amazon Prime, that 70s show disappeared September 1, but it’s available directly on the peacock app. Can you please forward to Amazon to fix?

• 
  Max Hailperin (@MaxHailperin) reported 1 minute ago

  @AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.

• 
  Tesla_Optimus (@Tesla_Optimus_K) reported 2 minutes ago

  Tiger Global didn't dump AI. It moved down the stack. The Aug. 14 13F shows Q2 cuts that look violent: Alphabet 10.63 million shares to 5.81 million, about 45%. Broadcom roughly halved. Netflix gone. Nvidia, Microsoft, Amazon, Meta all trimmed. Then two new lines appear — about 675,000 AMD shares worth ~$392 million, plus a small SpaceX stub. Alphabet is still a top holding near $2.1 billion. This is rebalance, not a white flag. Here's the thing: platforms still fund the capex, chips still bill it. Tiger kept Nvidia huge, doubled Intel, and bought the challenger GPU. Holder counts rose in both Alphabet and AMD. The next tell is cloud margins and who actually wins the rack, not one 13F headline. They sold some of the bill-payer. They bought more of the invoice. Source : Yahoo Finance #TigerGlobal #AMD #Alphabet $GOOGL $AMD

• 
  Francisco Kemeny (@FranciscoKemeny) reported 2 minutes ago

  @petergyang @bot I tried using my passkey, that would have been nice. Didn’t work with my Amazon login.

• 
  Mr. 5 Star (@Mr5Star) reported 2 minutes ago

  @yameater33 @DealsFinderIO I have a few on my watch list on there. But getting one from Amazon would be way better cause I can return it if something is wrong with it. Offerup ain't gon help you if the one you buy has issues

• 
  Badgers4life48! (@badgers4ever48) reported 7 minutes ago

  @Vikeologist I don’t mind paying to watch my teams however I do have an issue when I need. Netflix YouTubeTv Peacock Amazon just to watch the NFL and I am lucky and live where I get the packers but that’s another $235 bucks for Sunday ticket if I didn’t It’s making it hard to watch on sport

• 
  지우 (@minccino02) reported 9 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  leelakurup (@leelakurup) reported 10 minutes ago

  @Tukaram_IndIAS Sir what about companies do not deliver items prepaid and show on line its delivered. Amazon delivery is doing it off late. Then call them convince them item not delivered. Big problem. Any remedy??

• 
  Mhykhael (@mhykhael) reported 14 minutes ago

  The interesting part about Anthropic’s compute expansion is that AI infrastructure is increasingly becoming an electricity problem. Anthropic has secured massive compute capacity across SpaceX, Amazon, Google and Microsoft, while acknowledging that frontier AI training will soon require gigawatts of power. The next AI advantage may not come from owning more GPUs. It may come from securing enough electricity to keep those GPUs running.

• 
  Ruffian (@Ruffian425) reported 15 minutes ago

  The Eastside luxury market is not having a normal seasonal slowdown. It is showing the first real stress fractures in the exact places that were supposed to be invincible — Bellevue, Redmond, Kirkland, Sammamish, and the waterfront corridors — because three things hit at once: AI-driven tech job cuts, the 9.9% millionaire tax, and a buyer pool that suddenly stopped feeling urgent. The inventory explosion is concentrated where the money lives. King County homes over $2 million saw listings surge roughly 84% year-over-year. Kirkland listings roughly doubled (about 150 to 303). Bellevue and Sammamish jumped around 70%. Redmond was up about 77%. The day after the legislature passed the tax, $2 million-plus listings statewide jumped 65% in 24 hours. That is not random seasonality. Those are the zip codes stuffed with Microsoft, Amazon, and Meta compensation.97 Demand at the top is breaking first. In the six most expensive Seattle suburbs, homes over $2 million averaged 44 days on market in the first half of 2026 versus 25 days a year earlier. Pending luxury sales in the top 5% of the market dropped 15% in the three months through July. July pending sales in the Seattle metro were among the steepest declines in the entire country — Eastside pending sales were down 16–17% year-over-year. One tally put July pending activity at the lowest since 2017. Homes that used to go pending in a weekend now sit, take price cuts, and sometimes get a handwritten new number on the sign.34 The jobs that paid for these houses are being cut while companies spend on machines. Since May 2025, more than 10,000 Seattle-area tech workers have been laid off, with Amazon and Microsoft accounting for the bulk. Microsoft cut 605 Seattle-area jobs in July 2026. Amazon has already done massive corporate reductions and just filed another 121 Washington cuts (53 of them in Bellevue) effective October. Meta has cut nearly 1,400 King County employees in waves. These companies are simultaneously pouring $190–$220 billion into AI infrastructure. When headcount shrinks and equity compensation gets choppy, the $2.5 million–$8 million buyer does not disappear overnight — he just stops racing.67 The tax is already changing behavior even though it does not start until 2028. The 9.9% levy on household income over $1 million does not tax the sale of a house. It does tax the ongoing income that lets someone stay in a $4 million waterfront home and keep funding the next custom build. Agents reported clients listing specifically because of the tax. High earners who were already thinking about Florida, Texas, Tennessee, or Wyoming are accelerating the timeline so they are not Washington residents when the tax bites. That is why you now see for-sale signs on East Lake Sammamish Drive, in West Bellevue, and along streets that almost never turned over. Those owners are not “testing the market.” Some of them are planning an exit. What this looks like on the ground. Sammamish median prices are down 10–17% depending on the window. Eastside single-family median is off about 4% with inventory up nearly 30% and days on market nearly doubling. West Bellevue has at times shown 7–8+ months of supply. East of Lake Sammamish posted the biggest inventory jump of any Eastside submarket. Sale-to-list ratios have slipped into the mid-96% range. Price reductions are common. The mid-market still moves if it is priced correctly. The upper end is where absorption has slowed hardest. This is alarming because the Eastside luxury market was never a diversified local economy. It was a high-beta bet on a handful of tech employers and the stock-heavy pay packages they issued. AI is letting those same companies do more with fewer people. The tax raises the carrying cost of staying. Rates are high enough to kill impulse buying. Result is visible on the street: more signs, longer days on market, and a buyer who now has time and leverage. That combination did not exist here two years ago. It exists now.

• 
  bhavesh shah (@bhaveshshah) reported 16 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  Flying Mitts Hockey (@flyingmitts) reported 18 minutes ago

  @tfjaybee Ya it took some digging to find the info but I did and wanted to offer it. All teams going to Amazon are to have cable deals for free viewing on cable. Idk your team but the Blues have posted over and over you dont need prime, just the game subscription. If you wanted it with prime, like it sounds like you do, that is a Amazon problem, they set their prices like all business. No need to trash the NHL for an Amazon decision.

• 
  Atul srivastava (@atul370) reported 20 minutes ago

  @AmazonHelp Poor pathetic service by @amazonIN @AmazonHelp no one contacted me nor no one bothered for customer issues.

• 
  Further Records (@furtherrecords) reported 23 minutes ago

  @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

• 
  BG Burton (@CuriousInkCo) reported 23 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  Marcus Cruz (@Marcus8214) reported 28 minutes ago

  @rauliscoolyo @salinisalazini Problem is that there is 30 nationally televised games. So you still need ESPN, NBC and Amazon Prime.

• 
  Your.Favorite.Beach7 (@ldygltrspkls031) reported 31 minutes ago

  @Ilhan Is that why you shut us down, shuttered small businesses and forced us to buy from Amazon? Or what about the tariff refunds? Why did you vote to give money them instead of the taxpayers? Everything you do hurts the American people. You are a threat to us all.

• 
  Dinesh Rawat (@Drawat0027) reported 31 minutes ago

  @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

• 
  Deborah Daniels Ⓥ (@DeborahHD) reported 41 minutes ago

  @AFCBOldgit @amazon Same issues in Queens Park.

• 
  tim212 (@tim2_12) reported 42 minutes ago

  @FromPemberley @Meredicchio Fair enough best of luck. Ftr I’m not saying these stocks will not go down, but if your contention is that the Iran war will cause Microsoft, Google, Amazon, and Meta to go to 0 I will take the other side of the trade.

• 
  지우 (@minccino02) reported 43 minutes ago

  @AmazonHelp Just to clarify, are the same representatives who gave me inconsistent answers each time, and who made my situation more complicated, really the best resource for resolving this issue?

• 
  STL Sports Fan (@BStock72) reported 49 minutes ago

  @TheRy_InSTL Regardless, it's a terrible look that for Dallas and Anaheim it's part of the standard Amazon offering but for us it's an add-on service.

• 
  Michael Rauch (@Michael_L_Rauch) reported 50 minutes ago

  @WaterGardenApps @Tesla @Waymo Terrible business with race to bottom on margins. Neither Waymo or Zoox are going anywhere with Google & Amazon money, but too many want to believe.

• 
  AI News (@ainewsusa) reported 52 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  Janiac the Hedgehog 🏳️‍🌈 (@janiac_the) reported 54 minutes ago

  Someone gotta shut down Amazon MGM Studios, because that's two game related shows under them that have had a star suffer a major injury-

• 
  Energy Max (@ryanTesling) reported 54 minutes ago

  There are always reasons not to buy a stock. Narrative follows price. Investing is a game of probabilities. Amazon is being sued by the FTC, yields are through the roof and nobody cares about the stock. “Technology laggard” AI has not slowed down and we still need GPU. Yes, FCF is (currently) negative but that will pass that too. Can sentiment be worse? I don’t think so. Long $AMZN

• 
  Captain Coordination (@KleptoBek) reported 54 minutes ago

  @akafaceUS A lot of malls died long before Amazon became a thing, due to security challenges & ridiculously high overhead costs, among other problems.

• 
  GeoFinance 💰🐵 (@SillyWorkMedia) reported 55 minutes ago

  What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

• 
  danny b.gohain (@dannygohain) reported 56 minutes ago

  @AmazonHelp Just solve my issue i have been transferred to 20 agents as of now this is absurd pathetic customer support @amazonIN

• 
  It Happens (@NeedsSaidoften) reported 58 minutes ago

  So @amazon when your over seas call center promises credits and send email confirmation, its not legal to say well they shouldn't have. Your company is broken to consumers