Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 21: Problems at Amazon
Amazon is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (45%)
- Errors (31%)
- Sign in (24%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 5 hours ago |
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Errors | 19 hours ago |
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Website Down | 20 hours ago |
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Website Down | 24 hours ago |
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Website Down | 24 hours ago |
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Website Down | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dawson (@chrisd2414) reported@OfficialFPL Hi: there seems to be an issue with your app on Amazon tablet ! It would not open so tried re-applying the app ! Just wants to update but can’t! I also tried going through opening an account ! Which u can’t because it has no way of completing fields !
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Michael Nemtsev (@michaelnemtsev) reportedAI Field Notes #89 OpenAI stopped its biggest training run because its next model got too good at hacking, and a one-click Copilot flaw showed how fast AI's attack surface is growing. - Microsoft patched CoSnitch, a Copilot flaw where one link could drain your connected data - Vercel open-sourced fx, a 6MB coding agent that starts in 10 microseconds - Anthropic moved its Admin, Files, and Agent Skills APIs to general availability - Google took a $12.2B option on Marvell; Anthropic backed a $250M Fractile chip bet TODAY'S STORIES: 1. OpenAI halts its largest training run after Astra crossed a cyberattack threshold If you ship models in production, capability and danger now climb together: the same system that writes your code can probe your infrastructure for holes. Expect slower releases and heavier security review before a new model reaches you. A lab braking its own launch is not caution theater. It is the running cost of frontier speed. 2. Vercel open-sources fx, a 6MB coding agent written in Zig A coding agent you can drop into a container or a build pipeline changes where automation runs. If you make developer tools or run agents at scale, a 6MB binary that starts in 10 microseconds beats a bloated app you have to provision first. The barrier to putting an agent inside your own stack just dropped. 3. Anthropic ships Admin API, Files, and Agent Skills to general availability General availability is the green light a platform team waits for. If you held off on Claude because user management or file handling sat behind a beta flag, that excuse is gone. Building on a beta feature is a gamble; building on a generally available one is a plan your security review will actually sign off on. 4. CoSnitch: one click could turn Microsoft Copilot into a data-theft tool Every app you connect to an AI assistant widens the blast radius when that assistant gets tricked. If you run Copilot or any agent with access to email, files, and chat, audit those connections and cut the ones you do not use. Prompt injection, feeding an assistant hidden instructions through content it reads, stops being theoretical when one link drains a mailbox. 5. Google gets the option to buy $12.2B of Marvell in a custom-chip deal The giant cloud providers are backing away from renting Nvidia and toward chips they control. For a developer, more custom silicon at Google, Amazon, and Microsoft means the accelerator your inference runs on is increasingly one you cannot buy, with pricing set by whoever owns the stack. Cheaper inference is the upside; lock-in is the bill. 6. Sanja Fidler leaves Nvidia and raises $90M to build world models for robots Robotics has been starved of training data because the real world is slow and costly to record. If simulation gets good enough, a warehouse arm or a home robot can practice millions of attempts overnight. For anyone in logistics, manufacturing, or hardware, the timeline for capable robots now depends less on motors and more on how real the simulation gets. 7. Google Cloud is hiring an army of humans to make its AI agents actually work Every "the AI does it for you" pitch still hides a human making it work. If you are an engineer, the money is moving toward people who can take a raw model and turn it into something that survives a customer's real systems. Deployment, integration, and debugging are the durable skills here, not prompt-writing. 8. ByteDance and Hollywood's MPA sign an IP truce over Seedance AI video Studio-driven guardrails on AI video are coming, especially around recognizable faces and characters. For anyone making clips with these tools, the freewheeling phase where a model would cheerfully deepfake a movie star is closing. What replaces it depends on filters no one has actually shown yet. ONE STORY THAT MOVES THE FLOOR: Google Cloud is hiring engineers to embed inside customers and make its AI agents survive production, paying up to $700,000 at the senior end. The architecture consultant who advised from a slide deck is not the one getting that offer. The engineer who can debug an agent inside someone else's live system is. Which half of that split is your job closer to?
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Professor X⚕️ (@pepple_miracle) reportedOne of the most underrated ways I study my competitors on Amazon and this strategy can X10 your sales: I read their reviews. Not just the 5-star reviews. I pay serious attention to the 3-star and 1-star reviews. Why? Because buyers will literally tell you what the book is missing. They’ll tell you what they loved. What disappointed them. What they expected but didn’t get. What they wish was included. This gives me a blueprint. I can see what the market already likes, identify gaps competitors are leaving behind, and build my book around solving those problems better. Your competitors’ reviews are free market research. Don’t just study what they are selling. Study what their customers are saying.
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Kerry Myers 🛡️⚔️🪽🇺🇸♥️☘️🏝️ (@7kerry757) reportedI realize I am not much of a fan of books that go back and forth in time by chapters. The "here and now" then chapter 3, ""9 years ago...". Then it tells about a particular night, a date or something similar. The conversation, what they ate. Usually rom-coms It suppose to give background but I feel it just fills up a book. Everytime I turn the page and it's switching back to the past I put the book down and do something else. X, Sudoku, whatever Looking forward to Alias Paine by Betty J Ownsbey. A friend ordered it for me on Amazon
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Chad Thomas (@TheCAThomas) reported@ilEnigma46 @grayzoneintel No. The record had a TTL of 14800. I fixed that. Awful big coincidence that Google, Amazon, OpenDNS, and my own DNS server...which is running on a Raspberry Pi and has appropriate resource preservation settings...all updated, but Microsoft couldn't pull it off.
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Evan Swanson (@Evan_Swanson_) reportedMy biggest objection to most Amazon growth plans is how narrowly they define the problem. A brand sees ACOS rising, so it cuts bids. But the real issue may be weak conversion, irrelevant search terms, poor creative, bad campaign structure, or a listing that looks identical to every competitor. The math gets painful quickly. At $2M in annual revenue, a 30% TACOS versus a 20% TACOS means roughly $200,000 going to ads instead of profit. And if the listing converts poorly, the brand pays twice: First for the click. Then through lost organic rank because Amazon sees traffic that fails to convert. That is why PPC optimization alone has a ceiling. Before increasing spend, find the leaks in the funnel. A better listing and cleaner traffic can create more profit from the revenue already coming in.
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Har! (@harsh_words1234) reported@Flipkart @flipkartsupport I suggest you sell your business to Amazon already. Ordered some books on 15th, delivery date started from 19th, moved to 20th then to 21st, now to 22nd, reason- seller delay, different sellers, different orders, same issue, platform is worthless now.
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CEOofADHD (@CEO_of_ADHD) reported@AmazonASGTG @amznsellerhelp ANNND we're back baby. Nobody at Amazon gave any update, no clue if an "internal team" stepped in, but payment updated and we're no longer blocked. Terrible experience, Amazon can and should do much better on this.
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Donny Ferguson (@DonnyFerguson) reportedTerrible news for my Amazon store selling potassium.
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🇮🇷 Primez (SAVAK Officer) 🇮🇷 (@Priim3z) reported@ophello @___TheGOOdWitch Funny coming from people that support high taxation, government subsidised stores etc so when you tax amazon that doesn’t get pushed down to the consumer but when we use tariffs it does?
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Vishal Sharma (@VS2609) reported@AmazonHelp Share the link once again or arrange a call back. It is not that difficult. The links doesn’t solve the problem.
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Gamer 𝕃𝕏𝕏𝕏𝕍𝕀 (@GamerLXXXVI) reported@LOON_HQ @elgato Skill issue. Dont use cheap Amazon HDMO cables.
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Tech & Law (@TechLawbyJai) reported@AmazonHelp Hi Sarvan, I request you to please take it on priority and fix it today itself as it been too long and i have done follow up mutliple time on phone and email with amazon team and now they are saying to wait for 5 more days. @amazonIN
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agenticman (@AiMuscleMedia) reportedI hear mixed reviews from people about #Amazon, but personally, I’ve never had an issue that wasn’t resolved quickly. It seems like almost every time I try another online vendor, there’s some kind of problem. You always hear, “Do business with the little guy.” Sounds great—until you actually do it. Slow shipping, bullshit excuses, high shipping costs, and returns that turn into a nightmare. If “supporting the little guy” means wasting my time and money, I’m all set. It’s 2026. Shipping a product and handling a return shouldn’t be this difficult.
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I HATE TIM WALZ (@MAGAUS444) reported@amazon has yet to issue two refunds One - an item we canceled before shipped & refuse to give us our Courtesy Credit back,they now claim it’s a coupon - no one told us that & other is for item we NEVER received & rep said we have to wait 2 weeks & call back! F Amazon @JeffBezos
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ann moorman (@anngogh) reported@zachqfish We go to pay a bill and we need a new password, we get ready to pay online and it doesn’t go thru , the dogs bark, the wrong Amazon package arrives, no friendly texts, just begging for donations. Turn on cnn and find out white people are the problem with the whole world. People in other countries are exterminating canines, and nine year olds are forced to marry grandpa. Yeah
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DaRealConMan (@darealconman) reported@ZachCohenFB CBS: Good FOX: Terrible NBC: Good ESPN: Good, but their old scorebug was peak Amazon: Meh Netflix: Meh
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Pankaj Nautiyal (@PankajN7) reported@Lenovo_in I have purchased Lenovo IdeaPad Slim 3 12th Gen Intel Core i5-12450H 14 on 15 October 2024 through Amazon @amazonIN (Order No Order number 404-1145195-0881168) , since then i m facing multiple issues with this laptop. First issues with Fan making loud noise which got replaced through warranty , second issue was related to Operating System which again i need to reinstall through your service center and paid INR.900 for same and now third issue is that the laptop is automatically shutting down or getting black out within few minutes of start which appears to be SSD/HDD related issue and may need a replacement. Can you please let me know why your laptop is having so many issues within just 2 year of purchase and are they not tested thoroughly. I already feel like lost money by purchasing Lenovo brand laptop and completely lost the trust on Lenovo as brand. I never face such issues with my other laptop purchase with brands like Dell. I will never recommend Lenovo to any of my known friends, colleagues ..Lenovo laptop is really a substandard product with worst customer care and warranty support.
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TiSia, The new international internet model; (@Gla22s) reported@SecKennedy @FBIDirectorKash Great, but wait a minute, What about Amazon ? during the pandemic Amazon collected the most Ip addresses And basically was the only one that made money while countless other companies had to shout down, Some have not gotten back on their feet until this day. most citizens have become more isolated and have lost countless friends. Many family as my little family - fell apart during the pandemic also as a single mama, I can testify real social difficulties and weak immune system for baby’s that born during the pandemic. Not to munition a big hole in my resume. Oh, and I also have asked Amazon for a special report indicating the number of employee deaths during the pandemic - in order to understand the necessity of isolation and our long stay at home - and received no response - and yet I see the White House advertise Amazon on a daily basis, and wonder, Why ?
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milesmint (@milesmintIN) reported@ccg33k @iSatendraSharma Nhi Amazon ka reply aa gaya. Activate kar diya hai Gift cards and now able to load it directly. No change in process. It was an individual issue from Amazon
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Nicole (@QueenNothing303) reported@AmazonHelp I already did that, NATALIE. Why do you think I’m still complaining? NO ONE has been able to fix my problem directly and NO ONE has replied to my emails when I’ve contacted the correct team. For over a week now.
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Paul Marzagalli (@phimseto) reported@ZODIAC_MF It was an act of cultural vandalism for Amazon to shut those down.
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Sir Bensalot (@SirBensalot) reported@AntoniusOhii The issue with infinite debt is the inevitable crash. It only functions when you have perpetual growth, as soon as you start to dip even a little bit you have big problems. If the stock price for Amazon drops 50% bezos is now in a really difficult spot. If the US dollar started to lose value then all of our debt would cripple us from recovering quickly from that. I would recommend you study basic economics before speaking.
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Freedom_Pills (@InARsWeTrustt) reported@KatyKray73 They require massive amounts of balsa for the core of the blades So they’re busy chopping down the Amazon at record rates for it
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もり (@LowKarmaPerson) reported@Safoualo @LilithLovett What rich company lets anybody unionize? ******* Walmart and Amazon will shut down any location trying to unionize if they can - you think Rockstar is different? Oh, the employees shouldn't do anything about it then?
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Sanjeev Gosar (@SanjeevGosar) reported@HDFCBank_Cares @HDFC_Bank I have written mail on 18 Aug 2026 regarding my issue, yut no one replied on it. refund from Amazon for product return reflacted with lesser amount. Amazon customer care is saying short payment is from bank side they will pay partial refund.
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Shabazz 💫 (@ShowCaseShabazz) reported@Hated_ThanLoved im behind today my amazon stream is slow lol
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Sama Hoole (@SamaHoole) reportedChris Packham says Clarkson's Farm gives the industrial farming fraternity something pretty to hide behind. His representative went further and accused industrial farmers of building a smokescreen to hide their horrors. So let us go through what that programme has actually shown the British public. A litter of piglets crushed to death by their own mother, one after another, on camera. A sow named Baroness put down on a vet's order because she was not going to recover. A hand-reared pet cow taken to the abattoir by a weeping owner, and her beef then sold over the counter of his own shop. A cow pregnant with twins condemned by four millimetres of swelling on her neck, destroyed by law, with no appeal available to anybody. A lamb taken apart by crows in front of two small girls visiting from London. Clarkson's own summary of that weekend: a warm and bucolic weekend of wine, good company, good food and baby animals, turned into an **** of death and diarrhoea. That is the smokescreen. That is the pretty thing they are supposedly hiding behind. Now name the other programme that has shown Britain any of it. Countryfile has had a primetime slot since 2009 and has never once taken a viewer through what happens to an animal at the end. The supermarket puts a photograph of a barn on a plastic tray. Forty years of Sunday evening television about the countryside, and a nation that has no idea what a dead lamb looks like. An Amazon comedy show did it, in front of millions, and it did not flinch. The disagreement here is not really about whether farming is hard on animals. Farming is hard on animals, and everybody who has ever kept one knows it. The disagreement is that Packham wants you to conclude the answer is fewer of them, and the programme keeps showing you men who devote their entire lives to keeping them alive and occasionally fail. Both things are on the screen at once. That is why it works and that is precisely what irritates him. He has been to Diddly Squat, incidentally. In 2012, to birdwatch and forage. Clarkson's point in reply was reasonable enough: if there had been animals in crates being crushed in the dark, presumably he would have mentioned it at the time. The man calling it a smokescreen once went there for a day out.
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Olex (Solo gamedev Diablo-like) 🇺🇸🇺🇦 (@OlexGameDev) reported@valigo Bro, I would fail a C++ interview so hard if they asked me anything about STL. I don't even know what you are talking about. I have barely used STL in C++ career. When I worked at Microsoft Windows Server, my team didn't use STL at all, then at Amazon they had own STL flavor like EASTL, and yet I barely used it there. And now on my own game, I don't use STL either. 🤡
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john-c79 (@C79John) reported@TheRealJamieKay @skyeharrison5 Amazon is becoming a huge part of the problem. In the UK and the US. I’ve seen some mental pricing on it just in the last 3 months though