Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	1 day ago
Guadalajara	Errors	2 days ago
New York City	Website Down	2 days ago
Pozza di Fassa	Website Down	2 days ago
Bristol	Website Down	2 days ago
Paris	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FirstMillionaireInMyFam (@I_am_Crypto_Dan) reported 3 minutes ago

  @newinattica **** off, go back American We love to sweat and don't need extra rooms for fridges. We pay for drinks, not frozen water. Amazon delivers next day, no problem. Go shopping at normal times, where's the problem. Waiters etc in USA annoy like hell and expect even tips for that.

• 
  Michael Patrón (@michaelpatron0) reported 6 minutes ago

  @Flippin4Gold Great, I will try to run a 15M business from their mobile app. There has to be a way to fix this. If I was amazon I would just own my actual servers. Maybe even make a business of it. I'd call it something like AWS. That would prob prevent this type of issue.

• 
  Conson Droppa (@rmeaux) reported 8 minutes ago

  @thesisklord @DisrespectedThe Cops aren’t using my doorbell to track down a girl they saw at the gym this morning. Cops aren’t using license plate data from my cameras that get one character wrong and perform a felony stop at gunpoint on you or your family. My footage and data is stored on an NVR at my residence. Zero cloud storage. Zero hardware from Amazon or Google.

• 
  Jithin H Nambiar (@jithinnambiar) reported 8 minutes ago

  @AmazonHelp @AmazonHelp As Amazon advised, l have contacted the manufacturer several times,no response.Your customer service asked same question several times and now over the past month,which is extremely frustrating.The product is unusable, issue me a full refund.

• 
  KD (@imkding) reported 10 minutes ago

  Charged for a product I don't have, lied to by a delivery status, and cut off by the team meant to fix it. If this is how "escalation" works, don't advertise it as support — call it what it is. Fix my order or refund me. Done waiting. @amazon @JeffBezos 402-9119457-1555501

• 
  Pete (@Peter9_0) reported 14 minutes ago

  Needs help with password issues, phone number changed. Can't change password, any help??? @AmazonHelp

• 
  OnkaR. (@onkardeshmane) reported 16 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN This is exactly the problem. I have already contacted Amazon customer service and was told that installation depends on LG and that Amazon can only raise a complaint. I then contacted LG, the service centre, the manager and even the technician

• 
  Alex Lawrence (@Evautoalex) reported 17 minutes ago

  We share a lot of videos at @evautodotcom on social media about how we work with customers. The good ones, the messy ones and the ones where we screw up. None are cherry picked or edited to remove the bad stuff. They're all authentically who we are. The headline on our website is "The Most Trusted Car Dealership in America." Bold statement! But my teams back it up every single day. What you see in our videos is exactly how we operate off camera. I have zero doubt that every customer gets honest, professional, kind treatment. No pressure. Complete transparency. We also have no desire to be the cheapest. Fair, middle to upper middle price tiers because of all of these things (and how we source and retail cars). We've got 1,000+ reviews like the ones in the photos for our Bountiful, Lehi and Brentwood EV Auto locations, our Lehi Service business and our EV Acquisitions teams. If it weren't for a few competitors and haters, we'd be 5.0 across the board. We do mess up sometimes and deserve those bad reviews. Often it's the first we're hearing about an issue, so we do our very best to make it right. Sometimes we just disagree with a customer because they are dishonest, unreasonable, or even predatory with reviews. That's life in this business I have come to learn. But we don't pay for reviews. We don't incentivize them. We barely ask. People share their experiences because they genuinely had an awesome one. Our North Star is simple: the BEST buying experience customers have EVER had. Not the best "car buying experience". That bar's too low. We're competing with the likes of Nordstrom, Chik-Fil-A, Amazon, Trader Joe's and other world class brands. We want to be thought of in that same light and bust our butts every day to deliver!

• 
  Ketki (@Creator_Ketki) reported 21 minutes ago

  @amazonIN @AmazonHelp What the issue with the health product such as a glucometer was. Amazon assumes a customer did not like the product so they are returning it. I had to initiate a call with customer care where the agent generously heard my concern and processed a refund for the product.

• 
  Faustino (@77bncvbsdcg) reported 25 minutes ago

  @mumbaidi @amazon @amazonIN Algo is mixing up your interests fix it

• 
  Aquacomet 🍀 (68% Tomodachi/4% SW2) (@Cometspark) reported 26 minutes ago

  Hmm with Tomodachi life being consistently down by 1% for the last few days so time to update the % a lil. Apparently it's been on sale at -20% off on amazon (it's £39.99 here, I'm guessing the rest is throne fees?), here's hoping it remains discounted for longer 🍀🍀

• 
  D ASHUTOSE (@blurred_horizon) reported 27 minutes ago

  @AmazonHelp Maam kindly recheck the attempt of delivery! Even after customer care consultation it was not delivered! Kindly look into the issue !!

• 
  pc keshav (@keshav_pc) reported 27 minutes ago

  @amznsellerhelp I'm an Amazon FBA seller. My first shipment of books was picked up without any label issue. Today, for my second shipment, the pickup agent refused to take it and said I need to attach a label. Can you please tell me exactly what label is required

• 
  Our Voices (@OurVoices18) reported 28 minutes ago

  @Newsforce @amazon See living here in New York City is something else where I'm from in America back in Michigan when people come to your neighborhood and do this type of s*** you call them out that's why we hardly ever had this problem because you you got called out on that people knew not to come

• 
  Ashton Invests (@Ashton_1nvests) reported 32 minutes ago

  I think the market is focusing on the WRONG thing with a lot of these companies: $UBER Market: Autonomous vehicles could destroy Uber. Me: Uber could become the largest distribution platform for autonomous vehicles. $AMZN Market: AI spending is crushing free cash flow. Me: Amazon is building enormous AI capacity while AWS is accelerating, giving it the opportunity to monetize that infrastructure repeatedly through cloud, AI services and its own chips. $AMD Market: How much GPU share can AMD take from Nvidia? Me: AMD is building toward entire rack-scale AI systems across GPUs, CPUs, networking and software. $SOFI Market: It’s still primarily a lender. Me: Lending is becoming one piece of a much larger financial platform built around deposits, investing, credit cards, payments and fee-based businesses. $NOW Market: Traditional enterprise software growth has to slow. Me: ServiceNow AI already crossed $1B in ACV while the company is positioning itself as the control layer for enterprise AI. $BN Market: Complicated asset manager. Me: One of the companies best positioned to finance, build and own the power and infrastructure needed for the AI buildout. Sometimes the biggest opportunities come from realizing the market is asking the wrong question.

• 
  Yahya Hassan (@yahyaheff1) reported 34 minutes ago

  Calm down, we are intentionally losing the first half to give the Amazon documentary some drama. Watch out for the second half. #MUFC

• 
  Bruce Wayne (@DaPren22) reported 35 minutes ago

  @ManUtd Anyone who thought man utd were gna be good this season is delusional to the highest level. Terrible transfer window, bang average manager, bang average team, ownership who would rather secure an Amazon prime deal than sign quality players. United are a mid table/relegation team

• 
  DeltaSignal (@AITrailblazerQ) reported 35 minutes ago

  Going deeper on The Inference Trap: Why the next phase of AI hardware is the silent takeover of custom Cloud ASICs. Nvidia GPUs are technological marvels. But for running LLM inference at scale, they are massively over-engineered. A general-purpose GPU contains die area dedicated to legacy graphics, complex thread scheduling, and high-precision math that LLMs simply do not use. Running LLM inference on an H100 is like driving a Bugatti to deliver pizzas. Here is how Big Tech is fixing this inefficiency-and destroying Nvidia's pricing power in the process: 1) The Rise of Middleware Compilers In the old days, software was compiled directly for CUDA. Today, AI frameworks use intermediate compilers: • OpenAI Triton • Google XLA • PyTorch 2.0 These compilers translate high-level model code into hardware instructions for ANY chip target. The developer writes Python; the compiler handles the silicon. 2) The ASIC Inefficiency Cure Because LLM inference is mostly a memory-bandwidth problem (fetching weights rapidly), Big Tech doesn't need universal GPUs. They build custom Application-Specific Integrated Circuits (ASICs) like AWS Trainium2, Google TPU v6e, and Microsoft Maia: • Stripped of legacy GPU bloat • Optimized purely for transformer matrix math & HBM bandwidth • 40%–60% cheaper to produce 3) The Silent Cloud Routing Here is the killer dynamic: When you query an LLM via API (e.g., on Amazon Bedrock or Google Cloud), you have no idea what chip processed your request. AWS can take your prompt, run it on a Trainium chip instead of an Nvidia H100, return the exact same response in milliseconds, and pocket a 50% higher margin. 3) Margin Reclamation Nvidia currently enjoys ~75% gross margins selling GPUs to Big Tech. Hyperscalers are not going to hand over hundreds of billions in margin forever. By optimizing custom chips for inference workloads, Big Tech reclaims the value capture from Nvidia's balance sheet. The Bottom Line: Nvidia will continue to dominate frontier model training where raw compute density is king. But as AI shifts from training to inference, the software abstraction layer allows cloud giants to quietly replace expensive GPUs with cheap, hyper-efficient in-house ASICs. The developer won't notice. The API won't break. But Nvidia's moat will vanish. 🧠

• 
  Sashimono 🇺🇸 (@Red_Sashimono) reported 38 minutes ago

  @Chicago_Goofies If anyone is confused as to why people are upset over this video, let me break it down. Anyone who has anger issues, you have what’s called tunnel vision. You only see the here and now and don’t see what’s going to happen around what you are about to do. By hitting this guy, you may have “shown him” in the moment but you’re failing to see what’s else is going to happen next. You’re going to get arrested, you’re going to lose your job, not only could you get jail time but you might also be sued. Amazon is probably going to get sued, so that makes you a liability to any other possible employer meaning you won’t get hired in the future. Was it worth it to just “show him”?

• 
  Kushal sen (@KushalSen95) reported 39 minutes ago

  @mumbaidi @amazon @amazonIN Amazon, recommendations should understand customer preferences, not repeatedly push products they’re not interested in. If someone is searching for an iPhone, showing unrelated brands every time is frustrating. Please fix the recommendation system. 📱

• 
  Martha Baez (@marthapr_05) reported 39 minutes ago

  @AmazonHelp I don’t know what is going on with Amazon lately. Orders of food are getting miss handled and products like soda cans and cranberry juice bottle are been delivered broken. Today I received both broken and along with it a nylon cord all wet with soda.

• 
  Khushbu 💫 (@KhushbuMehta_) reported 43 minutes ago

  They want customers to pay for their mistakes @amazonIN @AmazonHelp Manager Shubham harassed me for more than an hour, tried to intimidate me in his managerial manner so that he wouldn’t have to resolve the issue and then disconnected the call.

• 
  April B (@AprilBr12552772) reported 46 minutes ago

  @TheGeneral_0 It seems as though Amazon has an issue with the people they hire.I see multiple videos like this.And it's always an amazon work

• 
  Vivek Bachkaiya. (@VivekBac1986) reported 46 minutes ago

  Whoever thought of bringing pay on delivery limit on Amazon India must not like the company doing any business beyond a point 🙄🤦🏻. Earlier I have placed 5 digits orders without any issue but now I can't place even 1000 rupees order using POD🙄. What benefit is this restrictive

• 
  Aurum Reserve (@AurumReserveAu) reported 47 minutes ago

  @chutneylife If you bought Amazon and you really believed in that purchase, down 20 dollars is a Gift 🎁

• 
  Wesley (@WesleyEichorn) reported 51 minutes ago

  Just got Amazon to reverse a charge that was generated by their automated system not tracking a return. Makes me think of prior authorizations in medicine. I order a test. Getting it approved by insurance takes substantial time energy/cost. It's painful. But in the end they always approve it. Yes, there are tests they won't cover. But just like amazon will generally be fair (or more than fair) if you take your time. Insurance will also generally cover expensive tests if they are appropriate to do. You just have to get through the pain of the time energy drain. Better option for many is to replace insurance with medical sharing plans such as crowdhealth, sedera, samaritans, christian healthcare ministries, zion, and others. But even in these sharing plans you do need to create friction to keep costs down.

• 
  gamesnow9 (@games_now9) reported 55 minutes ago

  @AmazonHelp Hello Amazon Customer Service, I’m requesting an urgent callback regarding an important issue with my Amazon account. I have been unable to resolve this through the available support options, and I need to speak directly with a customer service representative.

• 
  Usama Mansuri (@usama_mansuri90) reported 1 hour ago

  @TheDigitalSaudi @MCgovSA @AmazonHelp Dear Ministry of Commerce Team, I would like to request your assistance regarding a consumer complaint against Amazon Saudi Arabia concerning a laptop purchased through Amazon. The laptop was delivered on 1-August-2026. When my cousin, Mohammed Shoaib, unboxed the product, he found that the actual product did not match the specifications mentioned on the Amazon website. Details of the Complaint. 1. Touchscreen feature missing. The Amazon product listing/specifications clearly mentioned that the laptop had a touchscreen feature. However, after receiving and unboxing the laptop, we found that the laptop does not have a touchscreen. This is the main reason we requested a return. We would like to understand why a touchscreen feature was mentioned in the product specifications if the actual laptop model does not have this feature. 2. Battery charging issue. The laptop also does not charge beyond 99%, which is another concern regarding the condition/performance of the product. Mohammed Shoaib submitted his first complaint to Amazon on 3-August-2026, only two days after receiving the product and well within the applicable return period. Since then, we have continuously contacted Amazon through different channels, including customer service, email and social media. Despite numerous follow-ups and repeatedly providing the required information, Amazon has still not provided a proper solution or confirmed the return/refund. Today is 22-August-2026, meaning this issue has remained unresolved for more than two weeks since the first complaint was submitted. We are extremely frustrated with the repeated delays and the lack of a clear resolution. We have already provided Amazon with the necessary details and evidence, but the matter continues to be passed between different teams without any final decision. Our Request. We respectfully request the Saudi Ministry of Commerce to kindly review this matter and assist us in obtaining a proper resolution from Amazon, particularly regarding. * Acceptance of the product return. * Refund of the amount paid for the product. * Investigation of the incorrect touchscreen specification advertised on the Amazon website. * Appropriate action regarding the mismatch between the advertised product specifications and the actual product received. We are ready to provide the Amazon order details, invoice, screenshots of the product listing showing the touchscreen specification, photographs of the laptop, and copies of our communication with Amazon as required. We sincerely request the Ministry of Commerce to look into this matter and help protect the consumer's rights. Thank you for your time and assistance.

• 
  Abhishek Mishra (@abhis_twitr) reported 1 hour ago

  @AmazonHelp @amazonIN @amazonIN the link is not working pls provide solution here only I don’t want to discuss with useless customer care representative who fools customers by there false statements

• 
  +419 (@hateonikwen) reported 1 hour ago

  @AmazonHelp My issue isn’t listed , my question is now that my account has been debited and I can’t access my subscription what’s the way forward