Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Newark	Errors	9 hours ago
Greenfield	Errors	10 hours ago
Marseille	Sign in	10 hours ago
Saint-Rémy-de-Provence	Sign in	10 hours ago
Gaillac	Sign in	1 day ago
Bagneux	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amazon Help (@AmazonHelp) reported 8 minutes ago

  @Kanupriya1606 @amazonIN @Kanupriya1606 We are sorry to know that issue with the Amazon account. In this case, kindly follow up with our Account Specialist team over email for any further assistance as they are the best team to assist you further. -Shareef

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  🇨🇦 🚀Dougie🚀🇨🇦 (@DougiETeslaBot) reported 9 minutes ago

  @davidallenwest Yes America gets the blame much of the time but it’s actually late stage Capitalism which is the real issue. Grocery stores, food processing companies getting rich while farmers struggle. Most money flows to Amazon, Apple, telecommunications company, banking etc

• 
  Łukasz Gruszka (@lukasz_gruszka) reported 9 minutes ago

  @AmazonHelp your return system is broken. My return from Switzerland was held at Spanish customs for 30d because YOU failed to provide importer docs. The package was returned. Now your agents literally disconnect when I ask for a DDP label to send it. Order: 171-3500014-2649937.

• 
  Brown Munday (@KhansClan) reported 13 minutes ago

  @amazonIN It's incredibly frustrating that Amazon has made it so difficult to connect with a customer support executive. When customers have an issue, they shouldn't have to go through endless automated options with no clear way to speak to a real person. So frustrating

• 
  Prasad (@phantomblr) reported 15 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  Carnelian🇺🇸🦖 (@carnelianpagan) reported 15 minutes ago

  The health insurance industry really is broken. I realized this when I sought treatment for eczema. The medication I was prescribed was the same as over the counter hydrocortisone cream, only three times the price. I could purchase the same thing off Amazon for 7 bucks.

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  Star Spangled Seabee (@USNCBCANDO) reported 18 minutes ago

  So I order a replacement remote for my tv on Amazon yesterday. Said it would be delivered today. Now says tomorrow. This seems to keep happening. Anyone else experiencing this? What happened to the prime benefits? First world problems, I know. Just noticing a pattern that’s all.

• 
  DJ (@toocool46978) reported 21 minutes ago

  @SmartassYinzer There are 56 at the Walmart in my town. And this town is relatively "safe" (had to say that because of some of the comments), compared to neighboring town where it rains bullets daily, but there's only 8 pick up spots Save the trouble, just shop elsewhere. Walmart = Amazon = evil

• 
  Raju Baghel (@ImBaghelSahab) reported 25 minutes ago

  @AmazonHelp @amazon @amazonIN How can payment be marked as not ready when no delivery attempt was made and no one contacted me? This appears to be a false delivery attempt update. Please investigate this issue and ensure my order is delivered without further delay. #Amazon

• 
  Nick Papageorgio (@mrpapageorg1o) reported 25 minutes ago

  @rootslashbin Oh yes, using my disposable income to bet on a game instead of going to the bar or buying dumb **** on Amazon is really terrible. 🙄

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 30 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  KStef13 (@kjstef1213) reported 31 minutes ago

  Ultimately it comes down to "so what?" Because no one in power will do anything about it. They are entrenched in a system that owes its loyalties to anything other than "We The People". They laws are corrupt, written by a select few (then handed off to the gov't flunky), to benefit that same select few. Anything they claim to fight is pure theater. Anyone who disagrees in action instead of just words, is eliminated via the voting booth or worse... One of millions of examples of the corruption: During covid shutdowns, amazon and walmart had direct inputs into the wording of the regulations spewed out around the country that somehow only allowed shopping through them. Pure croney capitalism. The Constitution? Obsolete. They have figured out how to outsource all of their tyranny to private companies and use that to violate the entirety of the Bill of Rights. We are tax slaves, and they are going to suck us dry and toss the corpse into a ditch when they are done with us. They do not care that they are parasites that will die without a host, they are just going to suck and suck and suck. This assumes the best-case outcome. There might be a demonic/evil intent that is considerably worse. Looking at the UK and the grooming gangs, or the US and Epstein, it is not out of the question.

• 
  Amazon Help (@AmazonHelp) reported 32 minutes ago

  @RiazNoddy Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Kadir (@Kadirofficial) reported 33 minutes ago

  @AmazonHelp I paid extra for next-day delivery because I have a flight tomorrow. The order was marked “delivery attempted” without any actual attempt, and now I’m being asked to chase an unreachable agent instead of Amazon resolving the issue.

• 
  Benjamin Bakhshi (@benbstwits) reported 34 minutes ago

  @stoked_on_waves @CapitalShipyard Amazon is still renting A100s from 6 years ago profitably. They don't physically depreciate, they just are slow compared to future GPUs (thanks to $ASML), but they still aren't functionally obsolete since they are still way more efficient than any older school CPU data center.

• 
  Lying KJP (@LyingKJP) reported 40 minutes ago

  @dcjourneyman @sarahhepola Tire shops hate that fix a flat. They typically use a method that takes the tire off fast, and that crap will get all over the place Tire plugs are the way to go. Amazon has some weird rubber/plastic screws that will fix the tire If the hole is in the sidewall the tire shop doesn’t fix, it needs a replacement. Happened to me once

• 
  Life on a Rock (@a_life10208) reported 45 minutes ago

  @WallStreetApes There are real medical options on Amazon. I paid a lot for my dogs ear infection. I researched it and found the same medication online and haven’t had an issue yet. Rabies vax is only needed once and that is the only vax you need.

• 
  Aj (@prince_farmingg) reported 46 minutes ago

  @AmazonHelp They are unable to help me. My order has been stolen by one of your delivery agents and your team can't even contact him. Maybe the issue could have been resolved yesterday itself but your team needs 2 days just to call one person.

• 
  Naoki Nomura 野村直樹 (@NaoGoDai7) reported 47 minutes ago

  @AmazonHelp Item in my order “Blue Thunder” has been hold for more than month, and l have been complaining to more than 20 personnel and no one is available to solve my issue. All I get is nonsense AI reply, and now ai is ditching my question and can’t reach to CS.

• 
  Ashley Wright (@ashley_wright) reported 49 minutes ago

  The uncomfortable truth about TikTok Shop: Most brands aren't actually ready for it. Nobody says this out loud because it sounds like the platform's fault when it isn't. Agencies won't say it because it kills the pitch. Brands won't say it because it means admitting the gap is internal, not external. The platform punishes slow decision-making. A creator needs an answer the same day, not after three rounds of internal approval. A product takes off in a livestream and inventory needs to move within hours, not after next week's planning meeting. Most brands have built systems for stability, not speed, and that works fine on Amazon but falls apart here. Accepting this means building a team that can move at the platform's pace instead of looking for a better creator strategy. This isn't a knock on any brand. Most brands were built for a slower pace of decision-making than TikTok Shop demands.

• 
  Shrike Decil (@Shrike_DeCil) reported 51 minutes ago

  @Jringo1508 In scientific/technical writing, the danger is passing out from exhaustion reading, parsing, analyzing for the edit pass. The third pass where you detect a duplicate clause is particularly "How did this even happen?!? Again ... s l o w e r" It makes me wish so desperately that Amazon "just" had highlights go back to the author with a nudge of specificity: "Red means there's an error here." Glossing over the error in casual reading is directly anti-training for actual editing. Sigh.

• 
  Deriv.com (@Derivdotcom) reported 51 minutes ago

  Amazon just went from Nvidia customer to Nvidia problem. 😱 - Amazon is reportedly exploring external sales of its custom #AI chips, turning an in-house cloud advantage into a product! - Its broader chip business is already running above $20B annually, and Jassy says it could look closer to $50B if sold like a standalone supplier. - Nvidia still leads, but the AI chip market may be getting more competitive. Source: Nasdaq, Reuters, Bloomberg

• 
  TrueCrime_ (@TrueCrime_Inc) reported 53 minutes ago

  @CoffindafferFBI It’s such an odd case, which *should* have simple answers. Maybe she was on something that had her behaving funky or she was suffering severe mental issues. After the door dash thing she was seen at another door holding a neighbors Amazon delivery & telling another neighbor in the apartment building that she didn’t know what she was doing. LE said her husband always had the car…so why was she wearing flip flops to the gym, almost 6 miles away and why didn’t she have her car? It appears she may have fallen, I don’t know there is foul play at the scene - but sure seems like something is amiss that lead her astray in the first place.

• 
  Rakesh Panda (@rakeshpanda09) reported 53 minutes ago

  @Amazon @AmazonHelp Ordered 2 qty but received only 1. Item is missing from the package. Support says “no return or refund policy”. This is completely unacceptable. You shortchanged me and now refuse to fix it? Worst customer service experience. #AmazonFail #PoorService

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 54 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  Duan (@Duan_TheD) reported 55 minutes ago

  @AmazonHelp ordered an RTX 5080 on June 8, chat support twice gave me false info to cancel/re-order, and now my delivery is delayed by 2 months. Chat is broken and repeating the same script. Can a supervisor DM me to fix this?

• 
  Nitesh Bharati (@Nitesh_bharati) reported 56 minutes ago

  Dear @AmazonHelp, It’s been over a week, and my return for Order #404-4736941-6786766 is still not being picked up despite multiple follow-ups. This delay is unacceptable and causing unnecessary inconvenience. Please arrange an immediate pickup and resolve this issue. #pathetic

• 
  Bellevue WA Crime, Scanner, and Public Safety News (@BellevueWACrime) reported 56 minutes ago

  6/18 7:41 am - DV at The Illahee Apartments between siblings, probable cause was established for DV Assault 4 10:11 am - reported stolen vehicle, a 2026 black Chevrolet Equinox taken from the 17730 block of se 58th Pl, taken sometime overnight 12:43 pm - DV at Shell on Main St, man was trying to prevent a female from leaving, then they both left in a bmw together There was a theft at downtown Safeway, a bag of goods were stolen, male left on foot into downtown park, Kemper security asked to watch their cams and locate him, Kemper security eventually tracked him to the transit center 1:16 pm - disturbance at the August Wilson Place Apartments with a female subject being verbal in the leasing office, refusing to leave 1:35 pm - burglary at the Aventine Apartments, RP was watching through a live camera, sees a known subject (ex) in the apartment without permission, female subject has current felony warrant, warrant out of Thurston County 1:37 pm - disturbance in the bridle trails valley creek park, male shouting profanities at people 1:42 pm - theft at Barnes and Noble Crossroads Mall 2:30 pm - disturbance at Hampton Greens Apartments, subject in a verbal with management, caller was subject herself Lots of traffic accidents including a vehicle vs school bus (with children on board) 6:22 pm - assault at the Kamber Ridge Apartments, female subject left in a grey Mercedes, victim also female and uncooperative with call taker 7:07 pm - assist at the Amazon building on 110th Ave NE for a female with her pants down to her ankles Physical DV at Lincoln Square South at a bar, parent vs son 7:22 pm - QA at 145th Pl SE & SE 24th for a male standing on the side of the road holding a butcher knife

• 
  Star Spangled Patriot✨🇺🇸 (@CowboysChica) reported 59 minutes ago

  @HistorianUSA1 @TimesOutPost @amazon you better knock this **** off. If it happens in my driveway, there will be problems!!

• 
  🌸 Evie 🌸 (@dubiousevie) reported 60 minutes ago

  @iampricelexx_ From "The Strangers: Chapter 1" (2024). After their car breaks down in an eerie small town, a young couple are forced to spend the night in a remote cabin. Panic ensues as they are terrorized by three masked strangers who strike with no mercy and seemingly no motives. You can Watch it on Amazon Prime Video, Amazon Prime Video with Ads, Netflix.