Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Amazon
Amazon is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 2 hours ago |
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Errors | 5 hours ago |
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Website Down | 6 hours ago |
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Errors | 7 hours ago |
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Website Down | 14 hours ago |
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Website Down | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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ded_rooster (@ronpaulsbigunit) reported@rc51_nono_sp2 In America, there is a problem with fake Chinese NGK plugs sold on Amazon and eBay. Is there also such a black market in Japan?
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Ann Juurinen (@AnnJuurinen) reportedThe ROBOT is not working quickly enough. Frankly I am not going to buy anything from AMAZON. I will buy my books from BLACKWELLS, in London, UK which offers free shipping. The rest is going to TEMU.
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Johnny Joystick (@JohnnyJoystick) reported@EvilSoftGames @MrAxelStone To a degree yes, but it’s a data point. I’m trying to understand why 17 states can’t order directly from Plaion. Understanding why they can order from Amazon will help isolate and eliminate variables. And if it is a tax registration issue, the fact that it’s listed as Deep Silver on Amazon and not Plaion might help explain it.
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Lovely (@Lovely98480807) reported@AmazonHelp Why is your cs contact number is not working from the app for the product; your filthy tactics and no customer services is a case study
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Knightwolf (@Knightw0lf_) reported@Cole_Da_Otaku @man_deer @Tomoejp1236 the biggest issue each service wants something so like my brother he switches each month, only thing we keep is amazon prime i want Netflix just literally only for one piece and that's all.
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Prime Ender (@SmileSlime) reported@Jplaysnintendo If we could only get this on amazon it would fix it for everyone!
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ItsUnwilling (nightwing enjoyer) 💖💜💙 (@ItsUnwilling21) reportedInvincible s4 was great writing wise as always but it feels like every season there's more shoddy animation work and obvious errors which become even more obvious when you hit the one very well animated episode per season. Amazon needs to increase the size of the animation teams.
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DisGRUNTled (@Yetis_Daddy) reported@semperfifemale Data Centers aren't a problem. There are already regulations and rules in place for the electric and will not affect our costs. They pay taxes and produce no traffic or congestion. No one is up in arms for the 1 and 2 million sq ft amazon buildings going up all over the place. Creating traffic nightmares between their trucks and employees. WTF is wrong with everyone?
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bs3421 (@BrittanySanso14) reported@AmazonHelp Property management escalation (Northern NJ). We are a commercial property using a Package Concierge locker system. Despite multiple documented attempts to resolve this issue, Amazon delivery drivers continue to bypass the locker system and routinely dump packages
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Yazuvendra (@Yajvinder1) reported@AmazonHelp No new mail received...and as per last mail received a few days ago they have closed the issue...are you saying "we have nothing to add"
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Chris Brady (@CVBrady) reported@MizukiBadar Rounder face. But the problem is the time four animators had to actually put something out on the Amazon release date.
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Jithuus (@jithuus_) reportedLosing ₹10k because @SBICard_Connect's security bot is broken. Blocked my card on Amazon, verification calls auto-disconnected 3 times, and now the AC I was buying is out of stock. Is this protection or harassment? #ConsumerRights #SBICardFail @RBI @jagograhakjago
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DCOpics (@DCraigOscarPics) reported@MisterJ831 @JosephKahn And the Broccoli family was still involved. It’s not like Amazon was like, “We’re interested in taking over but can you kill him first?” There would be problems if they made Bond movies without Bond, like Marvel without Stark. But they aren’t.
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TJ (@RepairDollar) reported@fiatarchive Why issue government bonds just to buy Bitcoin? Because the ones ahead of you already see something. You can too. Search "Dear Elon" by TJ KIM on Amazon. Even the free sample changes how you see it.
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Jimmy Trillstein (@JimmyTrillstein) reportedwould have never been a problem had we just kicked Amazon to the curb and used USPS to be a nationalized online retailer.
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Miss Molly 💗🌸 (@missmommymolly) reportedAn Amazon seller messaged me offering me $50 to take down a negative review. How can this be legal?
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Krishna Meena (@KrishnaMeena055) reported@AmazonHelp @amazon Don't buy any product, this platform customer care service are very bad no solution my problem. please anybody don't purchase products My order id.407-0646331-6066725
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Goldmember (@Goldmember653) reported@fidgehatesleft @attackdogX Cool. No problem with that. Caviar on Amazon and filet mignon … not cool.
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Vaibhav Agarwal (@vaibhava365) reportedOrdered a bike light from @Amazon, received a defective product. When I tried to return it, I was denied due to KYC issues. Customer care says they can’t resend the KYC link, and I’m stuck in a loop with no solution. This is unacceptable. @AmazonHelp #ConsumerRights
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weez 🏆 (@Bobweezy_tech) reported@ashtonsledger @BlackYellow Ai is more than a tool tbh, biggest tech companies like Amazon, Google Microsoft etc are dropping down their engineers for AI. And when I mean Ai I don't mean LLMs ( like chatgpt etc). And we haven't even reached the start of AGI
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Mohan (@mohan2398) reported@amazonIN ordered through amazon now for few products. Delivery boy(shivananda) came and couldn't wait even 2 mins and started argument. Now he took back the order without delivering. Terrible service i would say. Never coming back to amazon now
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John (Redacted) Boyer (@johnnealboyer) reported@Ric_RTP This is nothing new. I was told this by our category manager at Amazon nearly 6 years ago. Amazon watched Walmart and a few other sites and did price matching and price manipulation. The problem was, the product sold on Walmart is more often through a dealer model and isn't directly being sold by Walmart. Amazon does the same. This is specifically a problem for products Amazon would purchase as a dealer. You're either selling directly to the buyer/retail customer through Amazon and doing FBM (fulfillment by merchant), FBA (fulfillment by Amazon) which is your inventory warehoused by Amazon, or through vendor central which Amazon acts as the dealer and buys your product for resale. Tons of shenanigans here. In one instance, a dealer of ours listed some lugged on Walmart and it was lower than our agreed upon MAP with Amazon. We couldn't get the dealer to remove the product and Walmart wouldn't force the price update. So, Amazon matched the price and sold the items essentially at a loss. Walmart moved product significantly slower so it took sometime to clear up. Of all the things Amazon does, this is the least shady and that's saying a lot. You could talk about how Amazon opened up their site to China and allowed it to be flooded with knock offs stealing American IP. You could talk about Amazon offering supply chain help and sourcing only to figure out who was manufacturing your products so they could eventually copy them through Amazon Basics. You could talk about the now gone Vine program that essentially let you buy 4 and 5 starts reviews for $500 a piece. Or better yet, people buying products off Amazon then putting cheaper versions in the box and selling it back as the real thing. The list is long.
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Ry (@madmaxindiana80) reported@AmazonHelp This is literally a picture of what I pulled out of the package your company sent me as a new item. If it was so personal why shove in an envelope and send it as a new product to another customer? I would have it if you didn't send it to me. Fix your process!
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Kittu Krishna (@wtf_kittu) reported@AmazonHelp @amazon Dude! Did you understand my issue at all?
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parull bhatia (@parvib) reported@AmazonHelp I am getting the same reply will connect you. This is really frustrating, if today it will not resolve it will escalate to higher authorities and in consumer court, no one has the courtesy to call us to resolve this issue. Shame on you Amazon
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Bob (@Bob118697427121) reported@warmandpunchy You’re a shlub. Canada post parcel delivery MAKES A PROFIT. It’s the snail mail that brings them far into the negative. If Amazon did snail mail, they would run into the same issues.
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Mark (@rage69chaos) reportedHer Amazon Wish List is longer than her body count. She's not a baddie, she’s a walking subscription scam with daddy issues and a ring light.
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Hrithik Chandok (@hrithik_ch95656) reportedReal-world backend debugging in Amazon interviews: Step 1: Understand a complex distributed flow Step 2: Identify the issue Step 3: Fix it Time given: 60 minutes Reality: Step 1 itself takes 60 minutes See you at the deployment 🚀
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Bucciarati (@MikeBucciarati) reported@eBay @MegaConOrlando You absolute clowns! I have 15000 listings all GOOD ITEMS at 10% of your stupid promoted fees and still no sales. My friends have similar issues. DO YOU WANT TO MAKE MONEY OR NOT? IF you want to destroy Amazon, STOP FVCKING YOUR SELLERS WITHOUT A ****** AND FULL BLOWN AIDS
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Riz (@RizzoShiesty) reported@mlb trying to grow the league and you absolutely sell out. I cannot believe how terrible the quality is in 2026. Watching the METS over my yankees (AGAINST THE RED SOX) because @Amazon stream is absolutely abysmal