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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 6: Problems at Amazon

Amazon is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Altkirch Website Down 6 hours ago
Bochum Website Down 10 hours ago
New York City Website Down 10 hours ago
Wiesbaden Website Down 10 hours ago
Helmstedt Website Down 10 hours ago
Kassel Website Down 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • pseudo_hermes
    Pseudo-Hermes (@pseudo_hermes) reported

    @miltonappl3 The struggle is that brand new Loebs on amazon are $30-40 a piece while I can get them for $5-10 in terrible, horribly worn condition at a local book store

  • flaspi1
    Frank (@flaspi1) reported

    8/ @amazon brags constantly about supporting small business. The reality is that a glitch in their system, one they have refused to fix for years, can destroy a small brand overnight. 8 days. Roughly 1,600 lost sales. Three contradictory answers from three reps. Zero accountability.

  • TheRogue_Elf
    Redneck Rogue Elf, 🐿 Whisperer (@TheRogue_Elf) reported

    @ShamashAran Amazon deciding to use their own delivery drivers who get practically any training (like be mindful of fenced in yards because dogs) has continued to be a terrible idea. I miss them using the local post office. At least I knew it would be delivered the day maybe not exact time

  • KundetiSwaroop
    Swaroop Kundeti (@KundetiSwaroop) reported

    @ZaStocks Amazon had exceptional earnings and growth, yet stock was down 90% during that time.

  • TaarakAgrawal
    Taarak Agrawal (@TaarakAgrawal) reported

    @AmazonHelp Sir your shipping support system is absolutely messed up, there's no way for me to access them. It's either you help me out or it's gonna be a major issue

  • Kazumastatics
    Kazuma (@Kazumastatics) reported

    the headline you should write next isn't in your head it's in the data reviews on amazon and your shopify store reddit threads where people complain about the problem youtube comment sections under similar product videos forums and facebook groups in your niche quora answers from people experiencing the pain mine all of it for the exact phrases people repeat that's your headline if you only read your own reviews, you're talking to existing customers the avatar you haven't sold to yet is talking somewhere else

  • N_Sidhaanti
    Vishweshwar Sarma Namilikonda (@N_Sidhaanti) reported

    @AmazonHelp Sent you the information through the link you provided me. I hope you will definitely look into this matter and see that the issue is resoved forthwith. This type of problem may not be with me, may be many people might be facing and unable to reach you also.

  • surti_sneh65996
    Snehal Surti (@surti_sneh65996) reported

    @nixcraft A 4 GB AI model should not just appear on my laptop like an Amazon package I forgot ordering. Local AI is fine. The surprise install is the problem.

  • vikranthum
    Vk Singh (@vikranthum) reported

    @AmazonHelp @amazonIN @jagograhakjago No satisfactory answer given by ur customer service.. u will understand the problem when I will place order for 5 times n will not except ur order on dilivery time.

  • younganddumb99
    pattagobhi (@younganddumb99) reported

    @AmazonHelp my issue hasn't been resolved it's been days since I filled that form

  • NetwokeApp
    Netwoke (@NetwokeApp) reported

    @asaio87 @harsette It’s ******* insane!!! “Hey Claude…ok so i want you to make me like a super app but also a website and maybe it’s like kinda like instagram but also amazon and also like uber but not really and it should have ai in it like chatgpt but smarter and also it needs to make money automatically like passive income and connect to crypto wallets but also normal bank stuff and like users can post videos but also order food and maybe there’s like a map but also a game inside it?? idk just make it fun and viral. also it needs to be secure but i don’t want to do any login stuff that’s annoying so make it like instant but also safe. and i want it done fast like today if possible. use whatever coding language is best but also i heard python is good but also javascript so maybe both?? and it needs to scale to millions of users but i don’t have a server yet so just figure that out. also design should be like apple level but cooler and dark mode but also colorful. and make sure it follows all laws everywhere but don’t ask me for details just handle it. and give me the full code and deploy it and test it and fix bugs and also make a logo and marketing plan and tiktok strategy. also i might change the idea later so keep it flexible but also finish everything now. don’t make it complicated but also make it very advanced. thanks"

  • TuBon_gRips
    TuBon_gRips (ボングを2回吸う) (@TuBon_gRips) reported

    @sharondaniel91 @awmayhall @amazon Now, I'll admit that Amazon doesn't own MOST of the fleet. They do own some, particularly in the SEA/TAC area, where they have warehouses every few miles along main roads and highways. Whether they operate these directly or lease them to DSPs, I can't say. I do know they owned the ones I personally worked on. I also know it was all DSPs in the bay area, when I lived down there, so I understand how you might think that's the only way they operate. And the Rivian fleet? They entirely own that and lease to DSPs.

  • PU239WarmingHut
    Brixtellington Blatz (@PU239WarmingHut) reported

    @SenSanders Just make your own Amazon. You can pay everyone $100 an hour. Sanderszon. Problem solved.

  • YangNWA_
    Scott Y. **** (@YangNWA_) reported

    @jukan05 No secret in model development. Claude iteration is slow because of lack of compute, partly due to Google and Amazon not being that aggressive in infrastructure.

  • Molson_Hart
    molson 🧠⚙️ (@Molson_Hart) reported

    @flaspi1 @amazon The algo is also broken

  • MilkRoadMacro
    Milk Road Macro (@MilkRoadMacro) reported

    Coinbase is cutting 700 jobs to test 1 person teams run by AI agents. They're not the only ones. Here’s what already happened across tech: 1. Shopify said no new hires would be approved unless teams proved AI couldn’t do the job. 2. Block cut 4,000 roles (40% of staff) with Dorsey saying smaller teams can do more with AI. 3. Klarna’s AI assistant handled work equivalent to 700 support roles. 4. Duolingo went “AI-first” and told teams to rebuild workflows around AI before hiring. 5. Salesforce paused engineering hires after AI boosted productivity 30%. 6. Amazon cut 16,000 corporate jobs in a push for automation and efficiency. 7. Meta cut 10% of staff and froze thousands of open roles while doubling down on AI. 882 tech jobs are disappearing per day right now. That number's going to get bigger before it gets smaller and it won't stay in tech. Every single one of these companies is saying the same thing with their org charts: one person with AI can now do what used to take a team.

  • Nansealeeg
    Nancy Gulbrandsen (@Nansealeeg) reported

    @cvpayne @ryancohen Mr. Payne, I watched your interview with Ryan Cohen earlier today and felt compelled to reach out. You gave him the platform he deserved and asked the questions that actually mattered. Thank you. As someone with a deeply personal stake in this story, and 25 years of eBay experience, I am asking you to please pass this along to @ryancohen AN OPEN LETTER TO RYAN COHEN Mr. Cohen, I have been an eBay buyer since 1999 and a seller for a decade. I’ve also been an Amazon seller. I stopped selling on both platforms because the fees became cost prohibitive. The margins simply disappeared. I know I am not alone. I am also the mother of a long term GME stockholder who believed in you when the mainstream financial media spent years doing everything in their power to destroy that stock. My son never wavered. Not once. Five years of manufactured doubt, narrative suppression and relentless ridicule, and he held the line. Your CNBC interviewers got exactly what they deserved. They spent years predicting and manufacturing your demise and you gave them nothing. Charles Payne got the real Ryan Cohen because he came with genuine curiosity and zero agenda. This acquisition is nothing short of inspiring. The vision is clear, the timing is right, and the opportunity is enormous. Before you restructure eBay, please spend real time in the seller communities. The people who were priced off that platform want to come back. And the sellers still there right now need a reason to STAY. Address them, their issues and you will have an army of advocates. eBay needs you. My son believed in you before the rest of the world caught up. So do I. Nancy Gulbrandsen P.S. My first eBay purchase? A Pokémon Charizard card for my son’s Christmas present.

  • BtoBoomerTravel
    Slightly Liberal Mom (@BtoBoomerTravel) reported

    @Badhombre This leaves out a ton of context. The 25,000 Amazon jobs in Queens were projected jobs tied to billions in tax incentives and many would have been highly specialized positions, not guaranteed local jobs. The JetBlue-Spirit merger was blocked by a federal judge over competition concerns because Spirit was the main ultra low cost carrier keeping fares down. Keystone XL was estimated to create only a few dozen permanent jobs once completed, not 11,000 long term jobs. And California still has the largest economy in the country with major tech expansion happening there right now. A company moving a headquarters also does not mean every job left the state.

  • Mrathmani
    ♚ Mr. Athmani ✮ (@Mrathmani) reported

    Totally understandable. At this time please reach out to the Customer Service team (@AmazonHelp ) to request assistance in resolving issues with your Account. Simply state "I am seeking assistance with accessing my Account. Can you assist me in restoring access?" - Yujiro @amazon

  • vijaysh58747456
    vijay sharma (@vijaysh58747456) reported

    @AmazonHelp I #promise you from today onwards everyday I will post against my unsolved issue. Considering Rs.1 as penalty. Your *** should also feel the pain right. #customeriswhore and @AmazonHelp is #casanova

  • DocMcfly
    Special Glaciers Unit 🧊🕵️‍♀️🕵️‍♂️ (18+) 14%gang (@DocMcfly) reported

    @iruriyume @theiathegoth Ordering anything? I've ordered through Amazon (US) itself with no problem.

  • fruitdovs
    telly @ elbaph 🍀 (@fruitdovs) reported

    @AmazonHelp relax i just thought it was funny and i prefer this over my package getting stolen. there's no issue here

  • scottlynnd1
    Scott Monson (@scottlynnd1) reported

    @ProtonVPN , @Amazon is not allowing your VPN, even when I change my connection location, to a server near me... They bullshit me, and say it is for Safety, and compliance, but they own everything so that seem to be a falsehood...

  • estencooke
    Anne Hyatt (@estencooke) reported

    @Gentleman_Ways He does have good etiquette skills. That's not the problem, fortunately. I'll check it out. Would rather not support Amazon 😒

  • honeyMehta93
    HONEY MEHTA (@honeyMehta93) reported

    Customers shouldn’t have to audit completed returns to ensure their money was refunded. Imagine the amount of trust that was reposed in Amazon and how much of it is broken today. Hoping someone from the escalation team can look into this seriously. @amazon @ajassy @AmazonHelp

  • CoinGoNet
    CoinGo (@CoinGoNet) reported

    ⚡ Ryan Cohen claims he can boost eBay's value through cost cuts alone. Bold pitch from the $GME chairman. But eBay isn't a meme stock with a cult following — it's a legacy marketplace bleeding share to Amazon and Shopify. Cutting costs works when the core business still has growth potential. eBay's problem isn't bloat. It's relevance. Cohen turned GameStop into a balance sheet story. eBay needs a product story. Different game entirely. #GME #EBAY 👉 @coingonet

  • apologistlayman
    The Layman Apologist 🥛 (@apologistlayman) reported

    @Lt_Haus Maybe down the line but atm Amazon publishing doesn’t have it

  • GoatIsTalking
    A Goat (@GoatIsTalking) reported

    @awmayhall @amazon I made similar signs, for a similar reason. I wrote them in English and Spanish. No problems with deliveries. The drivers don't speak or read English.

  • SarahAHoyt
    Sarah A. Hoyt (@SarahAHoyt) reported

    Meh. My biggest issue right now is that I KNOW people left reviews for Witch's Daughter when it came out, and they've still not shown up, because Amazon is made of weird.

  • Kommatose
    Kommatose (@Kommatose) reported

    @SenSanders Consumers can choose not to shop at Amazon. It's a bizarre part of capitalism you can partake in. The problem is all the outspoken keyboard warriors which are probably majority bots don't actually stand behind their posts.