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Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 2: Problems at Amazon

Amazon is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 34% Website Down (34%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Istanbul Website Down 10 hours ago
Istanbul Website Down 10 hours ago
Montréal Website Down 15 hours ago
Norwich Sign in 16 hours ago
Atlanta Errors 21 hours ago
Saint-Pol-de-Léon Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • njr_aashiq
    Aashu (@njr_aashiq) reported

    @AmazonHelp The issue has not been resolved yet. I wonder how long it will take.

  • TWonderlandGame
    Rage Potato (@TWonderlandGame) reported

    lol at Amazon making shows based on video games that exemplify the problems of capitalism, and that all of the problems could be summed up by Will-Smith-pointing at Amazon

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @shanavret We apologize for the frustration this has caused. While we'd like to help in any way we can, we don't have access to customer's Amazon account information through Twitter. Please continue to work with our support team for help with this issue. -Trevin

  • deimosremus
    Nathan Anderson (@deimosremus) reported

    Just ordered a few books off my reading list with a couple Amazon gift cards that have gone unused for a few months. Titles: Imaro - Charles Saunders Black Leopard, Red Wolf - Marlon James The Broken Sword - Poul Anderson Hawksmoor - Peter Ackroyd Looking forward to 'em!

  • xcutmyIipx
    𝔸🥀 (@xcutmyIipx) reported

    me on my knees hoping someone buys from my amazon wishlist 💀. oh i’m down bad lmaoo.

  • jaredgaut
    J G (@jaredgaut) reported

    @DrJorts Not only that but when I logged back in I had to use my Amazon account which has no books. Had to figure out how to connect my Comixology account to Amazon to get all my books again. 100% terrible

  • shravanh
    shravan.v.h (@shravanh) reported

    @AmazonHelp I guess you are not understanding my concern, I have clearly specified that it's not working. Only the left and right arrow pointers are working which only navigates month on month. This is in Amazon India app. Under the Gold vault section of PAN verification.

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.845ms Download: 598.26Mbps Upload: 721.23Mbps

  • ThaRealJaiMill
    $NBFJai 💵™ (@ThaRealJaiMill) reported

    Amazon has too much money for all these sound issues. Overall I enjoyed the Set. Good job Summer.

  • dracofides
    AIR4 ☂ (@dracofides) reported

    @KoffieMond28 nah, i highly doubt that they're struggling. you can't get any disney movie in any of those streaming services here. i mean, aren't there amazon prime, hulu, and netflix already everywhere else yet they got disney+ and we don't? competition isn't the issue 🧐

  • realManojGarg
    मनोज (@realManojGarg) reported

    @AmazonHelp The last message I see is below - As discussed over chat, issue was escalated to our concerned team internally, and request you to wait till 17/02/2022.

  • syedf054
    Fayaz Ahmed Syed (@syedf054) reported

    Problem is at amazon side. They first have to verify my PAN number then lending partner will approve credit limit for me. I think my PAN number in Amazon database is wrong. Help me regarding this.

  • A_Dalton13
    Amanda Dalton (@A_Dalton13) reported

    Gotta love the notice of price increase of @amazon Prime membership. Brought back memories of when they actually delivered on their two day shipping promises. Or even the days that they had customer service, instead of throwing out “sorry that’s not our problem”s like confetti 🎊

  • Chuck_OGB
    Chuck (@Chuck_OGB) reported

    @seer_subsequent It was 98% chance of being broken when I was buying from Amazon. They ******* suck for CDs as they give two ***** what they package it in. When buying from BC (packed by label reps usually) it’s gone way down almost to zero.

  • yugank4
    Yugank Gupta (@yugank4) reported

    I have raised a return request on same day after one hour when delivered . I got Different color and size and missing items. After calling to amazon support they said we will solve this issue in this week but no delivery partner pick up the package.

  • Adk91533990
    Adk (@Adk91533990) reported

    @amazonIN I cannot log into my account I know the password as well the problem is I reset my phone and the Amazon app got deleted and Now I am not able to access the notification send to my app as I reset my phone Plz help

  • realManojGarg
    मनोज (@realManojGarg) reported

    @AmazonHelp I have checked that and it says that the issue will be resolved by 17 Feb 2022. And today is 19 Feb 2022 and I am still waiting for my refund.

  • RajivKrishnaS
    S. Rajiv Krishna (@RajivKrishnaS) reported

    @dmuthuk @nsitharaman @SEBI_India Concept is good but hard to implement. There could be genuine loss making cos that want/need capital & one day w be highly profitable (like Amazon) & to deny individuals to partake in that growth is not fair. There are a number of issues like this and the process w be arbitrary.

  • cpceltic
    Celtic Craft Shop (@cpceltic) reported

    @AmazonHelp You closed my account in error. You're still charging my credit card. Customers still ordering although no account. And CRAP response from Pavan Y at Amazon telling me account is not normal!

  • kensellar
    Ken Sellar (@kensellar) reported

    @SAnderson_Ab Hey me too! I just ordered off Amazon! And no one broke my door down to arrest me! Now I just have to figure out a way to tell my wife I'm getting another special edition of The Force Awakens....or not.

  • joel_vanwinkle
    Joel Vanwinkle (@joel_vanwinkle) reported

    @ECOWARRIORSS horrible we need the amazon to slow down climate and the brazilians are just cutting it down! This needs to considered a crime against humanity!

  • AChoubey06
    Abhimanyu (@AChoubey06) reported

    @AmazonHelp You make the customer helpless and I am really never going to keep any relationship with @ICICIbank as I never had any issue with @Citibank ever in my last 7years and never ever needed to call the customer service.

  • yugank4
    Yugank Gupta (@yugank4) reported

    I have raised a return request on same day after one hour when delivered . I got Different color and size and missing items. After calling to amazon support they said we will solve this issue in this week but no delivery partner pick up the package.

  • cpceltic
    Celtic Craft Shop (@cpceltic) reported

    @amazon STILL receiving customer orders. Listings STILL available DESPITE account being closed by AMAZON. Can't login to process refunds, inform customers of AMAZON mess that AMAZON created. Numerous disappointed customers and pathetic customer service by you! DO SOMETHING!

  • luisbermudez
    Luis Bermudez (@luisbermudez) reported

    @mmistretta9 @jencendiary @huskyhuskarl I actually enjoyed the Amazon adaptation a lot better than the book. The books had a tendency to meander and had awful pacing issues. It’s unfortunate that they skipped the prologue, but given what a weak reception the earlier attempt received, I’m not surprised.

  • roehlstation
    Interrobang (@roehlstation) reported

    @Starfleetdad @UniversalPics This one is on my Plex server. But yeah. I have crap in Amazon and iTunes, just got Ghostbusters Afterlife last night on iTunes…

  • shingworks
    Der-shing 德馨 Helmer 💬🌵🥚🌸 (@shingworks) reported

    @PurahDarling Oh it'll be easy for you then XD My waterer is just a 5 gal bucket with a 1/2 in bulkhead, pvc (you can do hose too) and some autofilling cups from Amazon. Overall I think I spent 50 bux and it hasn't given me any problems. The feeders are straight PVC nonsense XD

  • AwynCastro
    Awyn (@AwynCastro) reported

    @HANK_Jazz1568 @Jmajkrzak Yeah, there are several re issues even one in MOFI…I found this at Amazon.

  • kirangudimetla
    Kiran Gudimetla 🇮🇳 (@kirangudimetla) reported

    @AmazonHelp Why do I have to go to them ? I signed up through amazon . No one would directly go to an unknown company like capital float. Amazon took the ownership of signing with them, amazon should fix this and refund the late fee

  • Yuika_Shimizu
    Yuika (@Yuika_Shimizu) reported

    I ordered glass filter for iPhone on amazon. I hope there will be no problems on my iPhone screen, when I will remove broken glass filter. By the way, its cost was about 800 yen. It was very reasonable.