Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Full Outage Map
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Amazon
Amazon is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati
|
Website Down | 7 hours ago |
|
Los Angeles
|
Errors | 10 hours ago |
|
Fairborn
|
Website Down | 10 hours ago |
 Coulounieix-Chamiers
|
Sign in | 11 hours ago |
|
Township of Evan
|
Sign in | 12 hours ago |
|
Boston
|
Sign in | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
FAHAD (@fahad_a_m_88) reported@AmazonHelp Unfortunately you were not helpful at all and no one contacted me and the issue is still not resolved. I need a number to talk to a human being
-
Sarthak Singh (@sarthaksingh_19) reportedAmazon is a fraud company. Their support is a complete joke—keeps transferring customers again and again like we’re fools. No real help, just endless waiting and excuses. Fix your system or stop wasting people’s time. #Amazon @amazonIN
-
Amazon Help (@AmazonHelp) reported@chotisikhidki We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita
-
Σ𝕧𝕚𝕝 𝕤𝕒𝕞 (@Evilsam036) reported@AmazonHelp @amazonIN @AmazonHelp This is exactly the problem. You are saying “delivery was attempted” when there was no real attempt made. No call no message no effort to deliver. Simply marking it as failed and shifting the blame to the customer is not acceptable. Also your own system shows the package reached the nearest delivery station by afternoon but was sent out only late evening and then “attempted” at 10 PM. This is clearly a failure from your side not mine. If you had clearly stated that delivery could not be completed and will be done the next day I would have understood. Instead you are giving incorrect updates and asking me to wait again. I expect this to be delivered today within proper working hours as already promised earlier and not pushed again with the same excuse. Please take accountability instead of repeating template responses.
-
Kamlesh Sharma (@SKamleshh) reported@AmazonHelp My issue is still not resolved
-
Yatharth Parashar (@iamyath) reportedAfter being scammed by @amazonIN and @AmazonHelp who refused to help and transferred me between teams I have filed a case against you. Please note down the docket number 9064938 their services have become a joke and are absolutely useless everyone should refrain using @amazonIN
-
David Veksler ₿🔑👌 (@HeroicLife) reported@TheGeorgePu This is false. Amazon shut down the 14-year old built-in ebook store because it was holding back their systems from modernization. It's always been easy to sideload ebooks on Kindles - no jailbreaks needed.
-
Prasad Bharadwaj (@incarnatio6008) reported@AmazonHelp Thank You. Refund Issued. Problem resolved. But I still request to keep customer care call back and chat options available to the registered users like earlier days under the help section. There will be many varieties problems, which only can be resolved by talk. chat.
-
sivakumar (@sivakumar0912ce) reported@AmazonHelp @AmazonHelp The issue is not delay—the delivery agent refused to deliver the package without any valid reason and has now cancelled my order today. This is completely unacceptable. Request immediate clarification, strict action against the agent, and resolution at the earliest.
-
Krunal Shah (@Krunalshah1884) reported@AmazonHelp Team please help with this issue , I had a word with customer care they stated that they are not able to retrieve my old account information, what can be done now ?
-
Sankalp (@Sankalpp_65) reported@AmazonHelp @amazonIN This is not about reinstating the order. The issue is that it was falsely marked as ‘rejected by customer’ without any delivery attempt or call. Please address the incorrect update and take action against such misleading delivery practices. @amazonIN
-
Kaiser Poly Clinic (@KaiserClinic) reported@AmazonHelp i contacted help and there was no confirmation to address this issue nor the issue was taken seriouly, it was taken for granted @JeffBezos my orders are getting cancelled and there is no support from the team, i need my recent Order # 408-5743491-8254756
-
Cyborg (@anny_96k) reported@AmazonHelp No email and reply from your time it’s been 10days since ordered. Kindly provide any contact details for the shipment. Call option is not available in the link after login… @AmazonHelp
-
SYS.VIZ👁️ (@SysViz) reportedThey aren't banning the most dangerous AI. They are just banning YOU from using it. Anthropic built 'Mythos'—an AI so powerful it can autonomously crack operating systems. Did they shut it down? No. They created 'Project Glasswing' and gave the keys to JPMorgan Chase, Amazon, and the Government. Mythos is the weapon. Glasswing is the cartel that controls it. The technological divide between the 'Protected Class' and the public just became permanent.
-
ece ben (@ilginece) reported@DanNEO_SS @Chronodendron It does but my 2015 kindle was soo slow it was not flipping pages anymore. The battery was ok but the response time was totally dead. Amazon knows well from the analytics what % of the devices are this old and it’s perfectly acceptable that it’s just extra work to QA teams.
-
seeeds 🐛 (@sideee82) reported@yuriadvocate ?????? the only issue I had was with invincible fanboys fighting so hard to shield Amazon and thinking western companies don't do no wrong but sure keep telling yourself that, yelling in my comments like I didn't say the same for mappa dumbass
-
Michelangelo (@MMalagiero) reported@ann889966 A phone in my head at the end of California bordering Mexico the beach is there a fence can somebody just walk on the beach to Mexico I'm trying to catch me a peacock bass way down where the Amazon is
-
♡ mari/cohe ♡ (@noinconsistency) reported@liambrefberinn we gotta put apple and amazon down for this actually yea js put down all companies lmao
-
Eric Smith (@EricSmi11284735) reported@SeattleKraken @amazon What ******** comes down to shootout to stave off elimination 1. 6 this year let's go kraken last chance
-
Eric Curto (@annericelover) reported@TheLanceJr Not everything, there's 2 live channels not on @AMCPlus & considering the rights issues TFTC has been through it's not out of the realm of possibilities that it might only be on @Shudder. Hell u can have AMC Plus through Amazon or Roku & not get everything on there. My mother
-
بدون سكر (@zenbaiter) reportedupload was a pretty good show on amazon prime. where would sama upload to? how would he make sure that he stays on the rich people server or that nobody just turns him off
-
CodyPC (@CodyC363) reported@SyAcYoU_JAPAN This is a common issue with this generation Malibu. You can get new connectors on Amazon. In the US, they are a few dollars.
-
Kaiser Poly Clinic (@KaiserClinic) reported@AmazonHelp customer service is no longer working, i cannot chat or call someone to report this issue, all previous options are missing and are you going to take up this matter and arrange for a call back or do i have to further escalate this concern ?
-
Yatharth Parashar (@iamyath) reported@AmazonHelp Nope, Amazon doesn’t deliver the product to me and waits for a time frame for me to pay them! I’ll see you in court of deficiency in services and refusing to accept evidence. I have clear evidence and you refusing to act on it is your problem! @amazonIN is the worst stay away
-
The Moral Premise (@MoralPremise) reportedAmazon Prime Movies streaming abruptly cuts off before the credits—a discredit to the people who work on the project, and it prevents the enjoyment of "coming down" from a show and getting answers that the movie raises. Retweet Amazon to stop this practice. #AmazonPrimeMovies
-
nikhil singh (@nikhilsing18473) reported@AmazonHelp After talking, no solution was found nor was my problem solved, I was just convinced by making excuses here and there. Should I assume Amazon won't be able to solve my problem?
-
eebeoz (@eebeoz) reported@JeffBezos @amazon Second time fired due to system issues at Amazon Fulfillment Center. Your system is broken, security guards smoking **** on their phones while top 10% performers actually making you money get fired for being a little bit late. My whole family is out of work.
-
Maj Djinn (@MajTheDjinni) reported@evanzaveri @sambbury No no, that's not Amazon, it's someone one down that's handling the money
-
Vijay Karkala (@thebandbridge) reported@AmazonHelp @amazonIN I hope you are reading ur own mesaages I didn't recieve anything for it to be returned !!!!!!!!! Learn to understand customer issues before responding randomly or are u a bot simply using random name 🤔!!!!
-
Sofia Smith (@sofiaxsmith) reported@EmmelineWyndham @AmazonHelp We have this problem & Amazon they wrongly dump neighbours stuff here all the time (virtually every day) without ringing or knocking. Like you tried to raise it but get nowhere. They actually said just throw the neighbours stuff away! It’s a big problem as it attracts thieves.