Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Amazon
Amazon is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 7 hours ago |
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Errors | 8 hours ago |
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Website Down | 8 hours ago |
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Website Down | 8 hours ago |
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Errors | 15 hours ago |
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Website Down | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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The AI Property Manager (@AIPropManager) reportedAmazon just dropped another $5B into Anthropic. Anthropic commits $100B in AWS cloud spend in return. For PM operators: this is infrastructure news that directly affects the tools you use. The AI layer inside guest comms, maintenance triage, and screening tools is getting faster, cheaper, and more reliable on the back of this deal. Inference costs come down as scale goes up. Every AI tool built on Claude gets a quiet upgrade without touching a single setting.
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KrackCode3 (@KrackCode3) reportedIk it was a technical error but I really love that silent sky cam from Amazon Prime
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Kevin Myers (@KevinMyers2012) reported@Citrullin @Hesamation 2026 Q1 alone 78,000 tech jobs have been lost. Amazon alone lost around 30,000 staff late 2025 - early 2026 with the CEO admitting via a memo that the company plans to use AI to reduce workforce. Explain how that’s not down to AI.
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Tristan (@td139523) reportedSo @amazon is just not going to fix the lag on these games?
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Linda Higgins (@LindaIHiggins) reported@NadineBabu I was watching Fanduel network one night when Amazon Prime was also streaming, and their announcers kept whining about the Amazon drone, because it was really prominently going up and down the court. So I assume it's Amazon again
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Anoop Kumar (@AnoopKu02560262) reported@AmazonHelp Order ID 368760749745 Your delivery agent behaved very rude, abused me & my father, and even gave threats (“don’t order again”, “meet me I’ll deal with you”). This is a serious safety issue. Take strict action immediately.
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Stevie 🔮 $XRP (@EsotericKang) reported@BGM2021 @Rchut117 @Maniac101Crypto I remember this one time I “guessed” a date based off a Mr Pool “outage” post and Skull & Bones numerology (322) 6 days before it happened….and it happened. 10/14/25 I said to watch out for “today through 10/23” with a flat “223” landing on 10/20/25 and sure enough, Amazon Web Services experienced that massive outage and everyone’s internet was funky all day. Numbers don’t lie!
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Whiplash347 (@Whiplash437) reportedAmazon just got caught running a secret price manipulation operation with Levi's, Home Depot, Walmart, and many more. Every time you "comparison shopped" online, you were looking at prices that were already rigged. Here's what happened: Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC. Amazon sent Levi's links to two Walmart listings with the subject line "styles of concern." They basically said the prices on Walmart are too low and we have a problem. The next day, Levi's responded: "I talked to Walmart and they have partnered with us to take Easy Khaki Classic fit back up to ladder SPP price, $29.99 immediately." Levi's literally called Walmart and told them to raise the price. Because Amazon told Levi's to make the call. Walmart complied. Then Amazon matched the HIGHER price. Both retailers ended up charging more. The customer paid extra. Nobody competed. Same playbook with Hanes: Amazon sent them links showing Target and Walmart prices were lower. Hanes confirmed they "reached out to Target and Walmart to have the prices increased." Target increased the prices. Walmart increased the prices. Amazon kept their margins. But it gets even worse... Amazon told Allergan (the company that makes eye drops) that their product was "suppressed" on Amazon because it was cheaper on another site. Allergan responded: "Walmart got their price back up to $16.99." Amazon then unsuppressed the listing. They did this with pet treats on Chewy. Furniture on Home Depot. Products across dozens of categories spanning YEARS. The mechanism is simple but terrifying: If you're a brand and you sell cheaper on Walmart than on Amazon, Amazon suppresses your product, removes you from the Buy Box, buries you in search results, and effectively makes you invisible to 300 million customers. Brands can't afford that. So they call Walmart and Target and say "raise your prices or we'll lose our Amazon listings." Walmart and Target comply because they need the brand's products. Amazon captures 40 cents of every dollar spent online in America. That gives them the leverage to set prices across THE ENTIRE internet. Not just their own platform. So turns out, you were never comparison shopping. You were looking at a coordinated price floor set by Amazon through backroom phone calls between brands and their competitors. "Amazon is working to make your life more unaffordable." 3 separate antitrust trials are now scheduled for 2027. The FTC has its own case. 18 states plus the DOJ are piling on. This is literally happening during the WORST affordability crisis in a generation. Groceries up 25% since 2020. Housing unaffordable. Wages flat. And the largest ecommerce company on Earth has been secretly coordinating with brands to make sure you can't find a cheaper price ANYWHERE. "Competition" in retail is just a fantasy. 9:16 AM · Apr 21, 2026
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Irshad (@Irshad62892565) reported@AmazonHelp It has been another week and i still haven't received any call for the resolution of the issue. This is what Monopoly does. #anazonmonopoly
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Burunman the 2nd (@JoeWilson1470) reported@siggyfanalways LOL it feels like I could upload footage of actual Dinosaurs discovered in the Amazon rainforest on my channel and youtube would still do all it could to cut the views down to 30. I suppose everybody gets setbacks but again when they pile up it's infuriating. 4/4
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Chris Woollen (@ChrisWooll36607) reported@MarioNawfal Way overstated…not really in context Fast boats-really….about the size of a ski boat. 1 shot from a cannon would sink one. Circa 1970 MiGs, Maybe 5-10 left out of 150 planes total, knocking down a drone you buy at Amazon. Get real MN!!
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Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported@bcherny Glad you figured it out. Any credits for people using the degraded model through Amazon Kiro and Bedrock? Would be nice given loss of productivity and input to help resolve the problem.
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Daniel Ericksen (@Erickdanielson9) reportedShut Amazon down
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vamsi krishna Reddy Thalla (@thallavamsi) reportedIn the past 15 days, several of my orders were marked as undeliverable or falsely shown as delivered without actually reaching me. This repeated issue makes me suspect a problem at the delivery or hub level, and I’m now hesitant to continue ordering from Amazon. #amazon #fraud
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Amazon Help (@AmazonHelp) reported@iam_niyati Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan
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ELB (@emmablack77) reported@anon_opin But they sell the stuff in TK Maxx as well - probably have to partner with Amazon as high street stores, keep shutting down etc. etc. no more, Woolworths, or Wilkinsons
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Amir Khan (@AmirKhan364645) reported@AmazonHelp I guess u have not read my post clearly, I have several complaints for this issue with ur cust care in the last six months.
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PJtheDJinNYC (@PJtheDJinNYC) reported@WallStreetApes The swimsuit on top appears to be one sold and shipped by Amazon, as it shows arriving the next day with Prime. The bottom one appears to be by 3rd party seller arriving the next week. 3rd party sets/changes their own prices. Prices go up and down on Amazon all the time.
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Mukesh Mehta (@MukeshM97445) reported@AmazonHelp This guy Charan doesn't understand the issue, I am still in the open window period, stop this nonsense and get on with the replacement
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Abhishek raj (@AbhishekSpin) reportedOrdered a product from a 3rd-party seller shipped via Amazon Shipping, but the tracking details are inaccurate and the shipment is moving extremely slow within the same city. This is really frustrating. @AmazonHelp please connect me with the Amazon Shipping team or look into this
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Abhishek raj (@AbhishekSpin) reported@AmazonHelp @AmazonHelp Really disappointed with Amazon Shipping. Already sent an email to the support link provided earlier, but there’s been zero response. Tracking details are inaccurate, and the package is moving within the same city at an extremely slow pace. Is Amazon even reliable?
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Don Wayne Gacy (@DonivanLattimer) reported@mert What problem is Amazon solving by charging for access to their platform? Rentier capitalism is good now?
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Earl the Flamingo (@EarlTheFlamingo) reported@Matt_Pinner 20 bucks and a trip down the Amazon (website, that is). Or about the same and visit Walmart. Sometimes you gotta look at it and say, “yeah, maybe that one’s a lost cause” Or a lot of elbow grease, dawn soap, and a nice long soak in a tub. That’s how my smoker grills get done
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fatema ismail (@FatemaI) reported@AmazonHelp The link is not working
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kgb (@9283kgb) reported@AmazonHelp @Zappos @6pm I reported a 6pm app issue (Amazon login works on web but fails in app) I clearly explained scope + reproduction. I was given an unrelated product link and generic troubleshooting. When I asked for escalation ID, the case was closed with no resolution.
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kgb (@9283kgb) reported@AmazonHelp I don’t have an account on hold. I’m logged into Amazon just fine. This is a 6pm/Amazon communication issue. aka your side not mine
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Commerce doubt Anjali (@anjali34033) reported@AmazonHelp Jab upr order id or details mentioned h to kya problem y
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Saurav Karmakar (@Saurav8876) reportedTrying to order OnePlus Nord 6 from Amazon since yesterday—every single pincode shows “undeliverable.” Customer support says “we don’t know.” How does a company this big have zero clarity? Fix this or stop listing products you can’t deliver. @amazonIN @amazon
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sajjuuhere (@themallubean) reported@am_Chekuthan_ Before Panorama bought D3 theatrical and non theatrical rights But due to conflict with Amazon And the case went in favor of amazon They renamed it as a investment This is the same 100cr as the previous deal They renamed it because of that issue Thats it..
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Matt (@capecobra94) reported@_ApexStatus Hi @_ApexStatus can you guys get a server for us over here in South Africa 🇿🇦. Africa is the only continent without a server. We have the infrastructure over here in South Africa such as Amazon and Microsoft servers if you guys are willing to do so?