Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	1 day ago
Troyes	Errors	1 day ago
Hastings	Errors	1 day ago
Fareham	Website Down	2 days ago
Isles of Scilly	Sign in	2 days ago
Pierre-Bénite	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Landers (@marclanders) reported 5 minutes ago

  @DeanJC420 AI made all the difference for me. When it recommended some changes and I implemented the first one, I saw immediate benefits. So I kept going and kept getting better. The doctors wouldn't prescribe any of it and so I paid for it myself. Shouldn't be this way in socialised medicine, but here we are and I'd rather be healthy. That's when I knew we didn't have a health care system but a sick care system. Everyone needs to use AI and take charge of their health. Then I started using AI in other areas of my life. When my freezer stopped working, AI told me the problem, gave me a link to Amazon for the £10 part and gave me a link to a youtube video to replace the part. Took 10 mins and £10! A repair man would have cost hundreds and a new freezer much more. If you have a problem or a question or want to make progress in your life, talk to AI. I hope it can help you in your struggle. 🙏

• 
  @DarkSpark🧔🏿🇿🇦 (@Makwela_N) reported 6 minutes ago

  Hi @amazon i am trying to access my prime video,cim having access problems

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  Digital Daisy🌸 (@DigitalDaisyX) reported 7 minutes ago

  @PearlJam1964 Same here, house cleaning and car washing would be perfect use cases. On the Amazon thing, they do use a lot of robots, but they’re still pretty tightly controlled. If something seems off, it’s usually a software or routing issue and the system just shuts things down as a safety measure.

• 
  भाविक भावसार (@BhavikBhavsar52) reported 8 minutes ago

  @AmazonHelp Plz solve this issue as soon as possible.

• 
  Sourav Ghosh (@souravghosh) reported 12 minutes ago

  Spot-on about solving small, essential problems. I had a funny realization buying jet spray fittings on Amazon India. The top-rated, most-reviewed brand is not selling a meaningfully better product. At that affordable price point, the hardware quality looks basically identical across dozens of listings. The difference is they solved the biggest “is this broken?” moment directly in the PDP carousel. Their images and videos explain that when the jet spray “stops working” (and customers assume it is damaged), the first thing to check is mineral deposits clogging the head, and how quickly it can be cleaned to restore full flow. That one piece of guidance prevents unnecessary returns, bad reviews, and support messages, and it builds instant trust. Same product. Better problem-solving. Better outcomes.

• 
  Donald J. Davis (@realDonaldDavis) reported 16 minutes ago

  @WisemanCap Sounds like Amazon should go down another 50 pts with this news. Good times!

• 
  Ricardo (@Ric_RTP) reported 18 minutes ago

  Elon Musk just took Anthropic's biggest customer hostage three days before their IPO. He paid $60 billion for it without spending a dollar of cash. But the company he bought is actively losing the race he claims to be winning: The company is Cursor, the AI coding tool used by most of Silicon Valley and a huge chunk of Fortune 500 engineering teams. Its best feature is called Composer, and Composer became the most-loved AI coding product on earth for one specific reason: It runs on Anthropic's Claude. The phrase "vibe coding" was literally coined by a researcher playing with Cursor's Composer running on Claude Sonnet in early 2025. Anthropic's enterprise revenue exploded in 2025 partly because every engineer using Cursor was effectively a paying Anthropic customer underneath. Cursor became one of the largest external pipelines of Claude usage anywhere on the internet. And last week, Anthropic confidentially filed paperwork to go public. Three days after SpaceX completed its own IPO on Friday, Elon Musk exercised an option he had quietly signed in April and bought Cursor for $60 billion. The deal was announced Tuesday morning in an 8-K filing. By the time most people read the headline, the pipeline feeding Anthropic's biggest enterprise channel was already legally owned by its biggest RIVAL, days before that rival walks onto the public markets and has to explain its growth story to Wall Street. Now look at how he paid for it: Not one dollar of cash changed hands. The entire $60 billion was paid in SpaceX stock. Stock that was minted out of thin air on Friday when the company went public at $135 a share. By Tuesday, that same stock was trading at $211. So Musk used four days of public-market hype to mint $60 billion of fresh equity and immediately spent it on an acquisition that had been pre-arranged before anyone in the IPO even saw the prospectus. SpaceX investors who bought shares in the last four days got diluted by 3.4% before they understood what they owned. The IPO was literally the printing press for the acquisition. Now look at what he ACTUALLY bought: Cursor's market share among enterprise customers has been collapsing. According to spending data from Ramp, it fell from 41% in June 2025 to 26% in May 2026, bleeding ground every month to GitHub Copilot and Amazon Q. The smart money knew. Andreessen Horowitz, Thrive, and Nvidia were about to lead a round at a $50 billion valuation, which they already considered aggressive. Elon paid 20% more than that for a company actively LOSING the race. He paid premium for declining momentum. And he did this because his own AI division was in trouble. xAI has been struggling quite a bit so SpaceX needed an AI story that could survive a public-market quarterly earnings call. The fastest way to get one was to buy a brand engineers already trusted before that brand's market share slipped any further. So follow the whole chain: SpaceX went public to mint the currency. Elon used that currency to buy a fading market leader at a premium. And the seller of choice happened to be Anthropic's biggest enterprise pipeline with the timing landing in the exact window between Anthropic filing its prospectus and pricing its IPO. This was literally a hit job on Anthropic's IPO. Anthropic's next move is the one to watch. If they cannot show Wall Street that Cursor's revenue can be replaced fast, the most hyped AI IPO of the year just walked onto the public markets with a huge problem.

• 
  Amazon Help (@AmazonHelp) reported 19 minutes ago

  @thecodemarathon Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Lord Toolmaakersson (@toolmaakersson) reported 20 minutes ago

  @tony_gavigan @jamesviggy @henrycooke Ah, sure.. the local operation vs multinational transfer pricing issue. I didnt think there was an Amazon NZ, but see some folk buy via Aus/USA Amazon.. Uber i also didnt realise in NZ. (I didnt use in recent months stay) Conscious of the issue on digital services google, X etc

• 
  Rahul (@Vj2905V) reported 21 minutes ago

  @AmazonHelp Ur specialist team is failed to address my issue ...why ur not interested in my case and repating the same stuff

• 
  Eugen (@eugen_nikolajev) reported 21 minutes ago

  Amazon login be like. 1. Enter email 2. Enter password 3. Solve the puzze 4. Enter OTP from the phone Why??????

• 
  vanessa 𑁍 (@silksofbohemia) reported 23 minutes ago

  @kitsebs it’s crazy!! i wasnt aware this was happening until it happened to me and i raised hell with DHL 😭😭 even so it didn’t do anything but i think one of the issues (primarily with amazon jp) is that theyre marking the liccas as commerce items rather than just a regular product

• 
  Venkatesh (@venkateshdotdev) reported 29 minutes ago

  Day 1 of Learning Elasticsearch 🚀 Today I learned what Elasticsearch is and what problem it solves. In simple terms, Elasticsearch is a type of NoSQL database. More technically, it is a distributed full-text search and analytics engine. But before understanding Elasticsearch, let's first understand why it exists. Every day we search on Amazon, Netflix, YouTube, X, and Google. We expect results in milliseconds. But have you ever wondered what happens behind the scenes when you type a keyword? Let's take Amazon as an example. Amazon has more than 600 million products, and that number keeps growing every day. Now imagine a user searches for "shoes". Within milliseconds, Amazon shows thousands of relevant products. How is this possible? Many people think these products are searched directly from a relational database. Something like: SELECT * FROM products WHERE name LIKE '%shoes%'; But running this query across hundreds of millions of records would be very slow. As the data grows, searching becomes more expensive. Traditional databases are great for storing and updating data. But they are not designed for lightning-fast search across massive datasets. This is where Elasticsearch comes into the picture. Instead of scanning every record, Elasticsearch creates indexes that help it find relevant data much faster. It stores data as JSON documents and builds search-friendly indexes behind the scenes. Because of this, searches that would normally take seconds can be completed in milliseconds. Today's takeaway: 👉 Databases are optimized for storing data. 👉 Elasticsearch is optimized for searching data. #Elasticsearch #BackendDevelopment #LearningInPublic

• 
  esai (@luvesai_) reported 37 minutes ago

  @AmazonHelp I ordered a package for today’s delivery. Part of the package is out for delivery, and the others are “Delayed in transit” It’s 12 Noon and it was One day delivery on all items. I don’t understand the labels if there’s possible delaying issues. Not why we pay $15/m

• 
  Durgesh Kumaar Dubey(दुर्गेश द्विवेदी) काशी प्रांत (@DURGESH80520586) reported 37 minutes ago

  @AmazonHelp My order Last 4 digits Number-0927552 is showing as delivered, but I have not received the package. Please investigate and resolve this issue at the earliest.Otherwise I will have to complain to the consumer forum. @amazonIN @amazon #AmazonIndia

• 
  David Clark (he/him) (@CoderDaeer) reported 39 minutes ago

  @amazon @AmazonKDP I made a #HonestStupidMistake violating @AmazonKDP guidelines. I apologised and fixed the issue. They refuse to unblock my book. #Why

• 
  whyris🔜AX 7/1-7/3 (@whyr1s) reported 40 minutes ago

  Lemmie elaborate on this a bit further. The way how the codes work do not affect you if you order directly from goodsmile or an offical retailer like amiami. Its a major issue for people who buy things through proxy services such as buyee, zenmarket, and delivered korea. You wanted to buy doujini and merch from melonbooks? Your **** gets seized. You wanna buy a mass amount of crane game plushies through buyee? Better hope amazon NA can buy it otherwise it'll get seized. You wanted to buy custom merch from various sellers? They need to properly get it tested as a lab and get the certificate before mailing it out, costing so much more extra money or else it gets seized. While its not going to outright kill the otaku collecting hobby in the states, its going to make it into the luxury hobby it once was, and if things progresses further, its very likely it'll be impossible to buy any kind of merchandise out of japan or without an importer store.

• 
  Genevieve Mbama 🕊 🇳🇬 🇻🇦 (@Gviev) reported 40 minutes ago

  IS IT FUNKE OKPEKE'S TIME ? ALBEIT MAIN ONE.. When news broke out yesterday that CBN has issued new regulatory guidelines mandating Financial institutions to localise their payment data in Nigeria......Some Nigerians out of ignorance had issues with it.....but I did not ( refer to my post yesterday) I saw endless opportunities for Nigerian companies like MAIN ONE, founded by Funke Okpeke, former CTO of MTN and now MD/ CEO of Main One. This company invested over N4 Billion with funding from AFC to build a Tier 4 Data Center over 10 yrs ago, and last year partnered with Equinix Inc. ( a NASDAQ Coy) to upgrade to LG2.3 DIGITAL INFRASTRUCTURE. But as usual with Nigerians that love too much foreign everything even when we have it locally; most, if not all the Banks ( the highest spender of forex on cloud hosting ) would rather deploy on AWS ( Amazon) or Azure ( Microsoft) Cloud offshore. Thereby denying local data center/ digital infrastructure service providers tens of millions of $USD in revenues. With this new announcements, over the next 6 months to Jan 1 deadline, i wont be surprised seeing rush to MAIN ONE and similar! 1) Deepening in IT sector 2) More jobs for IT professionals 3) More money for service providers 4) Increased local IT skills development 5) Reduction in FX demand to pay offshore service providers 6) Potential FDI 7) Economy benefits...Nigerians benefit. Kudos to Oluyemi Cardoso Kudos CBN

• 
  Alex Tapscott (@alextapscott) reported 41 minutes ago

  Chart 1: Canada's investment gap Canada's private sector will invest roughly US$170B in capital expenditures next year. Amazon alone is expected to spend US$200B. No country can match hyperscalers dollar for dollar. But the comparison underscores a larger problem: Canada underinvests in the assets that drive productivity and growth.

• 
  Amazon Help (@AmazonHelp) reported 43 minutes ago

  @JerinMathewTho Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Kidobutai (@Ohlee_vah) reported 44 minutes ago

  @baebii_8 Yup, you will have to buy the screen from Amazon and give to phone repairer, they will fix it for you

• 
  Margaret (@Margaretofg) reported 46 minutes ago

  Margaret in Manhattan is Book Thirteen in the Margaret of Greenwich® Young Adult series by R. L. Rhyse. Returning home pregnant wasn’t what Margaret had expected after her study in Berlin. Nor could she have foreseen the startling family news that awaited her. Yet these events lose importance as a far greater issue arises: a looming attack on the United States, to murder an entire generation of its Army officers. Download chapters at Amazon or other online seller.

• 
  Mayur Rupareliya (@ImMRRupareliya) reported 48 minutes ago

  @amazonIN @AmazonHelp Pathetic customer service. Order #408-5818378-4535560 delivered on 9 June. No Return/Replacement option, no customer care callback, no executive chat support. Customers are left with no way to resolve issues. Fix this immediately...

• 
  Chetak Dhandar (@hacky0992) reported 48 minutes ago

  @AmazonHelp I tried raising the issue but no help @AmazonHelp

• 
  Marianne Pizzitola (@FDNYchic) reported 49 minutes ago

  @mcuban The city/Union both use Milliman and Segal interchangeably Yes. This defies logic. And both consultants supported forcing us into Medicare Advantage as a “savings” Milliman even did white papers on it. In the most recent contract for active workers that cover 750k lives, a small non profit Emblem Health - a company with financial issues- that has served the city since the 1940s had to partner with United healthcare in order to be eligible for the RFP. And then they moved the PBM to Prime Therapeutics (Amazon) Which infuriated more as their operation is antithetical to the labor movement & your drugs get tossed in the porch or floor in NYC building not secured in your mailbox. Labor isn’t clean In NYC either. They had agreed to move us to Aetna MA & out of traditional Medicare. A council member educated us that Aetna - a company that once sold life insurance on the lives of slaves for slaveholders- should not be forced upon nyc municipal workers. We thought he was crazy. But that was a fact. 😱 Stories I could tell you ….

• 
  Mister Earl (@PearlJam1964) reported 49 minutes ago

  @DigitalDaisyX I would want it cleaning my house and washing my car. Seriously though, I have a friend who's son in law worked at an Amazon wearhouse. They have robots there. One day the robots were moving items to a place where they were not programmed to do. They had to shut it down.

• 
  Manolis K 🇬🇷🇺🇸 (@manolis_312) reported 53 minutes ago

  @coltonblack I am terrible with cars. Know nothing. My a/c motor went out. Shop wanted $500. $55 on Amazon and YouTube video.

• 
  പോൾ എബ്രഹാം (@LiaTento) reported 1 hour ago

  @amazon @amazonIN @amazon I have contacted your customer support morethan hours by describing my issues again and again. How you could cheat customers by telling warranty available, but not providing. How is this possible ? How people can trust the amazon brand anymore ? Really disappointed

• 
  p_anaya (@p_anaya75) reported 1 hour ago

  @MrDavX She ran off Amazon from opening a facility & employment opportunities in her district. 🤩 now we have an Amazon in my neighborhood and I see many people working religiously taking that paycheck! Using local gas stations, renting box trucks or vans when they have fleet problems.

• 
  Abhinandan jain (@Abhinandan79021) reported 1 hour ago

  slowly @amazon i smaking it more and more difficult to chat or talk to real customer care executive. All you now see is some auto thing or the AI, which eventualy does not solve your issue !!!