Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/12/2026 16:05

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (20%)

    Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Sign in
GermanyGöttingen Errors
CanadaLondon Sign in
United StatesNew York City Sign in
United StatesGlen Allen Website Down
United KingdomPoplar Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • raw_twts 𝚛𝚊𝚞𝚜𝚑𝚊𝚗 ♞ (@raw_twts) reported

    @AmazonHelp and now you are trying to mix another issue with same

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @ji_mins_choclte Hello, we're sorry to hear of the issues you've had with your fire stick. Just to clarify, which Amazon domain is your account on? .com, .co.uk, or any other? - Kevin

  • Hzy_tw Hzy (@Hzy_tw) reported

    @AmazonHelp Hi Ian I have resubmitted my letter of issues which I can evidence if needed. Will the same people contact me who give me stock replies or maybe someone based out of your team, or your managers please? I’d like this to be sorted out properly. Thank you Ian.

  • Andrea00489512 Andrea (@Andrea00489512) reported

    @AmazonHelp Ok thanks, problem is they are playing dumb - at least that's the perception. They took down 2 comments, totally ignoring the fact that out of the remaining 578, only ONE seems to be legit for THIS item, the other 577 were posted before it even went on sale.

  • ramankjnu Raman (@ramankjnu) reported

    @AmitAgarwal Want your intervention on below mentioned issue with regard to refund & return of the products which I bought from Amazon. I initiated return on 5th of Jun'22, but till now product has not been picked up. Now the status shows as delivered instead of return initiated.

  • AnkitAg32347823 Ankit Aggarwal (@AnkitAg32347823) reported

    @AmazonHelp There Is almost 10 days now but I didn't getting a resolution of this problem. So I request to Amazon to refund my money.but Amazon customer care talk very rudely and Donot give me proper response regarding issue. My order id is 404-4888880-5005128 and I paid to Amazon 1799

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.53 ms (0.23 ms jitter) Download: 2553.83 Mbps (data used: 2.2 GB ) Upload: 3062.48 Mbps (data used: 3.0 GB ) Packet Loss: 4.3% Date: 2022-06-13 19:30:44 (JST)

  • haz_port Hazel Porter 💋 ❤️ (@haz_port) reported

    @AvionneCelestin That's extra hard with erotica on Amazon. Many don't want to link their account to having read it(for many reasons), and a possible second account doesn't have enough purchases to allow for reviews I'm looking more and more to Goodreads, where this is less of an issue.

  • Raman_Soma Somasundaram Raman (@Raman_Soma) reported

    @AmazonHelp Today delivery person himself cancelled the order.. got a voice message stating zero rupees will be refunded.. This is a serious issue, we are not sure what is the issue with the order..

  • raw_twts 𝚛𝚊𝚞𝚜𝚑𝚊𝚗 ♞ (@raw_twts) reported

    @AmazonHelp issue 2 : another order was about to be delivered on 9th but wasn’t delivered, when I complained, I got mail regarding first issue, which should have been regarding second one.

  • Sinchan34093583 Sinchan🥺 (@Sinchan34093583) reported

    @AmazonHelp My problem not solve yet. Now tree to go

  • MrBVapeApe MrBVapeApe 🔴 Youtubes Biggest Vape Reviewer 🔴 (@MrBVapeApe) reported

    @Callmetatt @BungieHelp @Bungie Lol that is one point at the bottom of a long list of issues.... Since the patch, the game has more bugs than the Amazon rain forest lol

  • Dragynwing ⚖️🗽😷Mother of Exiles😷🗽⚖️ (@Dragynwing) reported

    @JakeMGrumbach @Trunk_Slamchest Holy **** my husband worked for Amazon and the whole time we were like, "yeah, this is part of the problem." And we are. We bought a house after living here 5 years with Amazon money. We at least donate to groups, support our houseless neighbors, advocate and vote for better.

  • rahul784 rahul narayan (@rahul784) reported

    @AmazonHelp The social media team was helpful and has requested 24-48 hours to resolve this issue. I will update then in either of the scenarios, whether the issue is resolved or not.

  • Nikhil78214785 Nikhil (@Nikhil78214785) reported

    @AmazonHelp We reached to jbs survive center, the are saying that there is an error in the system and they say that we are not provide you the job sheet

  • LogicianSarvesh Sarvesh kulkarni (@LogicianSarvesh) reported

    @AmazonHelp A single person can handle this problem within an hour. It is not that complicated that it will take a committee and three days to give a resolution. Amazon is a private co-operate office and not a government office.

  • raw_twts 𝚛𝚊𝚞𝚜𝚑𝚊𝚗 ♞ (@raw_twts) reported

    @AmazonHelp So let me explain whole issue now . Issue 1 : I have raised complaint about order which was scheduled to be delivered on 1st June but wasn’t delivered till 7th , order was canceled and money was refunded

  • LennartZHH Lennart (@LennartZHH) reported

    @vladsavov @cz_binance „Some optimists“? There are still 456 Billion Dollar in BTC and 148 in ETH. The whole market went down. It’s not like only „some“ people keep believing in Amazon and Google, it’s just a macroeconomic shift.

  • GrdcsP GRDCS Patto (@GrdcsP) reported

    @AmazonHelp There's not going to be any reply from them,you people knew it all along and also knew that you can't help, still you kept conversing just to wear me down. I just want a clear answer if there's any real way to contact that account specialist.

  • Pnkj_Dahiya pankaj dahiya (@Pnkj_Dahiya) reported

    @AmazonHelp Upto when you will reply such automated scripts without even looking at what is happening to my issue !!

  • AnkitAg32347823 Ankit Aggarwal (@AnkitAg32347823) reported

    There Is almost 10 days now but I didn't getting a resolution of this problem. So I request to Amazon to refund my money.but Amazon customer care talk very rudely and Donot give me proper response regarding issue. My order id is 404-4888880-5005128 @amazonIN

  • AvifaunaLux2 Avi Lux 2 🌸 (@AvifaunaLux2) reported

    @MumbersonSimon It depends on the item sometimes. There's a hair dryer thingy I'd really like to get, but it's been £60 and £70 in my local Tesco, Argos, Boots down the road, but £48 on Amazon for a long while. Sometimes if you leave it in the Amazon "cart" and don't buy, they lower the price.

  • NagarjunaThang5 Nagarjuna (@NagarjunaThang5) reported

    @AmazonHelp I reached same but they said they looking the issues.

  • Danizyon Daniel Ogbonna (@Danizyon) reported

    @Omojuwa @DrJoeAbah We get the message they are trying to pass, but they should be more diplomatic about it. We still have the freedom of worship with or without the PVC. Check my Pinned Tweet for a free video guide on Amazon KDP with your Smartphone to avoid newbie errors and earn with ease.

  • aroraankush261 Ankush Arora (@aroraankush261) reported

    @AmazonHelp Yes i did report to them and they acknowledged by saying that it was a technical glitch and they will be crediting manually to all those who missed it within 48 hrs but i m writing to you after 1 week.

  • LogicianSarvesh Sarvesh kulkarni (@LogicianSarvesh) reported

    @AmazonHelp They said that they will escalate issues further, create a team, with possible fixed resolution in three days and offered follow up with them. This is clearly hyperbole as it is very unproductive to create a team for two not very complicated problems. 1/2

  • raw_twts 𝚛𝚊𝚞𝚜𝚑𝚊𝚗 ♞ (@raw_twts) reported

    @AmazonHelp First of all you guys have mixed up issues of last 3 orders

  • gundamredux Mobile Suit Gundam | REDUX (@gundamredux) reported

    @szkin_art Lastly i cant really say im surprised that the Washington post tried to discredit all of this, since im assuming Amazon is doing similar ai research and bezos doesn't want anyone cracking down on it. Just saying its weird most arguments against this have been against this guys -

  • Daniyal__DS Daniyal Suhail (@Daniyal__DS) reported

    @woodsmithmike @AmazonHelp I got your pain. Hope you wouldn’t mind but we help sellers from these issues so they can focus on building businesses

  • AnkitAg32347823 Ankit Aggarwal (@AnkitAg32347823) reported

    @AmazonHelp My order id is 404-4888880-5005128 and I paid to Amazon MRP Rs 1799 Through Online. I am totally confused what I do.Sir I hope you understand My problem and try to resolve my problem as soon as possible. Thank You, Regards, Ankit Aggarwal