Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Website Down	3 hours ago
Chicago	Sign in	5 hours ago
Rājkot	Errors	7 hours ago
Tijuana	Website Down	15 hours ago
Houston	Website Down	18 hours ago
Toronto	Sign in	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walter McElwaney (@McelwaneyW14975) reported 59 seconds ago

  @the_bird_sings @Hunter_Eagleman @amazon Nope, they have routes. I'm retired from trucking, and if a driver has an issue, someone will ride with them to see what the issue is. There's always checks and balances. 45 stops maybe within a minute of each other. Gotta be a go-getter. My apologies for the disagreement.

• 
  Twinkle (@notnurseryrhyme) reported 2 minutes ago

  I ordered fridge with @amazonIN Due to a defect I return, it initiated bt 4 pickup attempts failed wth no contact from team. Now the return denied without justification. Pls arrange immediate pickup and refund. I am vry dissatisfied wth resolution of customer issues. @AmazonHelp

• 
  ˚ᢉ𐭩୭ ˚‧ Miseryä ‧˚ ݁ ˖Ი𐑼⋆ | Insanely blessed (@Miserya_) reported 3 minutes ago

  For anyone wondering, I figured it out. The price indeed went down at 399,99€ on amazon when I added it so I have a 20€ difference with the current price of 419€ on amazon. I need to wait till throne manually accepts or not to pay the price difference

• 
  Sumit Payal (@Summy_07) reported 13 minutes ago

  @AmazonHelp I cannot reschedule as Iam leaving city permanently for long time The item valueis very low and the product itself is incomplete Sending a person for a single broken button is a waste of resource for Amazon too Please waive off the pickup and process refund as a onetime exception

• 
  VANDAN MEHTA (@VANDANMEHTA12) reported 14 minutes ago

  @AmazonHelp Hi. This link is not working

• 
  Tushar (@Tushar8s) reported 17 minutes ago

  @AmazonHelp hey i tried to connect with you a week before still i am unable to login in my account please because if two step verification and that contact number has been closed already do something about this

• 
  Vijay Deep (@vdsaxena) reported 17 minutes ago

  @AmazonHelp Plz provide email where a customer at Amzn can approach with its issue

• 
  Parmita Mishra (@parmita) reported 18 minutes ago

  @animeshsingh38 i founded a hardware startup, yes. “powering an arduino properly” = USB-C or a 9V wall wart. “driving an LED strip safely” = one resistor, or a MOSFET if you’re feeling fancy. “time accuracy” = the DS3231 you bought on amazon for $3. “integration” = four jumper wires. and zuck isn’t selling this. it’s a personal gift he made for his wife and posted on instagram. there’s no manufacturing problem. the technical claim doesn’t survive the photo.

• 
  Mohtashim (@Tavarishahmad4u) reported 23 minutes ago

  @AmazonHelp Charger Return Issue 1. I ordered a laptop charger. 2. After receiving the charger, I noticed it was not compatible, so I tried to return it. 3. But then my nightmare started: * I called customer care. * They said that in their system, it was showing as "not delivered."

• 
  Jamie Maddox (@cresthiker36) reported 27 minutes ago

  @AmazonHelp @amazon @AmazonHelp the issue of compensation has already been resolved through customer support. Drivers and warehouse personnel in Georgia need to be properly trained on how to fill, handle and deliver packages that are potentially fragile ie: all of them. This happens more often than not and needs to stop.

• 
  Vito (@corleonecapital) reported 27 minutes ago

  Like, imho, @JeffBezos likely stands to make a fortune from AI via Amazon, which builds his war chest for Blue Origin, based on *actual cash flow* and *future cash flow* Elon’s wealth is built on story, an expectation of future cash flow from Tesla FSD, Optimus, Starlink, etc … GREAT stories … but little cash flow TODAY (or in the near future for that matter), to back stop it if the story turns to pumpkins and mice in the eyes of Mr. Market … and if that were to occur SpaceX would be in trouble … all while Bezo’s fortune is backstopped by actual cash flow and dominance at Amazon, not some future thing alone, meaning Bezos and Blue Origin thrives It’s not obvious to me SpaceX is some sort of monopoly in the future, whereas Bezos (and other tech billionaires) have more stable war chests to play that game long term I get the SpaceX hype to some extend but it’s all just a story until FSD actually prints cash, and avoids disaster by putting profits over safety … imho

• 
  Video Sharer (@JustFollowMe4mo) reported 31 minutes ago

  @sholard_mancity The problem as per many is he uses his account to scam people on Amazon links

• 
  えさん＠Okinawabase (@esansfirelife) reported 32 minutes ago

  I'm subscribed to Netflix and Amazon Prime, but I always get stuck in a rut trying to decide what to watch. Can't someone help me with this problem? lol

• 
  Scriven's Lair (@naofaith_scri) reported 35 minutes ago

  The biggest problem with BookTok is NOT the women who read Y/N CEO Dark Romance Slop on Week 69. The biggest problem is influencers on BookTok who worked with Amazon with their Audible sponsorship while also preaching Amazon is a bad company.

• 
  LongIslandLady🤷🏼‍♀️ (@LongIslandLady7) reported 37 minutes ago

  @amazon @WholeFoods had a terrible delivery experience which included not only one of my bags of groceries not being delivered, but amongst other things, your delivery person smoking a cigarette in my driveway. Now to get a refund for the bag not delivered is proving to be very difficult and time consuming. Do better.

• 
  Kapil Dev (@KapilDe44888750) reported 39 minutes ago

  @AmazonHelp link not working i try all and i complaint before but amazon customer service don't helped me

• 
  Teju News (@tejunews206) reported 41 minutes ago

  @AmazonHelp No use, No response. This is a small issue. Why r u talking 3 days of time. Where is my order.. tell me courier location.. I will pickup from there.... where is it in India?.... any other countries.. I will pick up from there...

• 
  Faiz Ahmed (@faizahmed824) reported 42 minutes ago

  @AmazonHelp This is just shifting responsibility instead of resolving the issue. The delivery was not properly attempted and I should not have to wait till the next working day. Please take ownership and arrange delivery today.

• 
  PRAVEENKUMAR K N (@Praveen_07) reported 42 minutes ago

  @AmazonHelp @AmazonHelp Thank you for the support, at last I received the product. @amazon Thank you !! Amazon always resolves the customer issues. Now I can say I’m happy customer!!!

• 
  Julie Jones (@julesjones99) reported 42 minutes ago

  @SteveLovesAmmo Go on Amazon and order you a bidet so this problem never happens again.

• 
  Shameem (@sha12345meem) reported 43 minutes ago

  @AmazonHelp It’s not working

• 
  Untouchable_$lut (@BardiCardiDuh) reported 43 minutes ago

  @QCWorldwide So I guess anyone who shops on Amazon is also maga? Are you slow ? Get A JOB

• 
  Jatin Hota (@JatinHota) reported 47 minutes ago

  Hey @AmazonHelp @amazonIN , I'm being penalized for your seller's fraud. Ordered a Synology 8TB HDD (₹39,999), received a counterfeit Seagate drive in bubble wrap. I returned it immediately. Your system confirmed receipt on April 15. Now Arpana from your Executive Team denies the refund because the return "wasn't the correct product". EXACTLY. You sent a fake, so I returned the fake. Do you expect me to conjure the original product out of thin air? OrderID #407-8283122-3072322 Fix this. And refund me ASAP #AmazonIndia #ConsumerProtection

• 
  demoryne (@demoryne) reported 48 minutes ago

  @AmazonHelp This is exactly the problem,your support keeps redirecting instead of resolving. I already tried chat → agents closed the case without investigation. Now 3 orders show fake delivery remarks (“security guard”) at a house with no guard. This indicates a serious delivery integrity

• 
  Vito (@corleonecapital) reported 48 minutes ago

  It isn’t obvious SpaceX dominates Blue Origin, long term @JeffBezos likely stands to make a fortune from AI via Amazon, which builds his war chest for Blue Origin, based on *actual cash flow* and *future cash flow* Elon’s wealth is built on story, an expectation of future cash flow from Tesla FSD, Optimus, Starlink, etc … GREAT stories … but little cash flow TODAY (or in the near future for that matter), to back stop it if the story turns to pumpkins and mice in the eyes of Mr. Market … and if that were to occur SpaceX would be in trouble … all while Bezo’s fortune is backstopped by actual cash flow and dominance at Amazon, not some future thing alone, meaning Bezos and Blue Origin thrives It’s not obvious to me SpaceX is some sort of monopoly in the future, whereas Bezos (and other tech billionaires) have more stable war chests to play that game long term I get the SpaceX hype to some extend but it’s all just a story until FSD actually prints cash, and avoids disaster by putting profits over safety … imho

• 
  Snols13 (@Elder_Species) reported 49 minutes ago

  @shipwreckedcrew What she may not understand is that you eventually run out of other people’s money. It’s a certainty. MS won’t leave until Bill has passed on so that is the longest runway. Boeing and Amazon may not be willing to stay for as long as that. Functional small business will be driven out even faster. Then what? Government groceries with empty shelves. I guess that will, at least, fix the shoplifting problem.

• 
  John Smith (@JohnSmithhhaz) reported 50 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Extremely disappointed with my recent order.I contacted Customer Care, but they are refusing to help, stating nothing can be done now. This is unacceptable i need a refund or a return initiated immediately. Please resolve this escalation on priority Issue

• 
  Kishore (@Kishore_Dani) reported 55 minutes ago

  @AmazonHelp @amazon @AmazonHelp this is not working there is already status as return approved but thats the problem pick up guy saya this does not match pictures, thats wehy we are returning it because ita different then what we ordered

• 
  Dan Smith (@Dansmith2929) reported 55 minutes ago

  @AmazonHelp I’ve been in contact with Seller Support for months — that’s the problem. Your FC team has already confirmed the correct measurements. This is a system sync issue on Amazon’s end, not something a new support ticket will fix. I need this escalated beyond frontline support.

• 
  TARANMEET SINGH KAKKAR (@TARANMEETSINGHK) reported 1 hour ago

  @AmazonHelp I have escalated this issue via email, providing written confirmation from Garmin that Amazon is responsible. I am currently awaiting a resolution. I have not yet received a call or an email reply, which has impacted my experience.