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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 10: Problems at Amazon

Amazon is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Cincinnati Website Down 7 hours ago
Los Angeles Errors 10 hours ago
Fairborn Website Down 10 hours ago
Coulounieix-Chamiers Sign in 11 hours ago
Township of Evan Sign in 12 hours ago
Boston Sign in 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • fahad_a_m_88
    FAHAD (@fahad_a_m_88) reported

    @AmazonHelp Unfortunately you were not helpful at all and no one contacted me and the issue is still not resolved. I need a number to talk to a human being

  • sarthaksingh_19
    Sarthak Singh (@sarthaksingh_19) reported

    Amazon is a fraud company. Their support is a complete joke—keeps transferring customers again and again like we’re fools. No real help, just endless waiting and excuses. Fix your system or stop wasting people’s time. #Amazon @amazonIN

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @chotisikhidki We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

  • Evilsam036
    Σ𝕧𝕚𝕝 𝕤𝕒𝕞 (@Evilsam036) reported

    @AmazonHelp @amazonIN @AmazonHelp This is exactly the problem. You are saying “delivery was attempted” when there was no real attempt made. No call no message no effort to deliver. Simply marking it as failed and shifting the blame to the customer is not acceptable. Also your own system shows the package reached the nearest delivery station by afternoon but was sent out only late evening and then “attempted” at 10 PM. This is clearly a failure from your side not mine. If you had clearly stated that delivery could not be completed and will be done the next day I would have understood. Instead you are giving incorrect updates and asking me to wait again. I expect this to be delivered today within proper working hours as already promised earlier and not pushed again with the same excuse. Please take accountability instead of repeating template responses.

  • SKamleshh
    Kamlesh Sharma (@SKamleshh) reported

    @AmazonHelp My issue is still not resolved

  • iamyath
    Yatharth Parashar (@iamyath) reported

    After being scammed by @amazonIN and @AmazonHelp who refused to help and transferred me between teams I have filed a case against you. Please note down the docket number 9064938 their services have become a joke and are absolutely useless everyone should refrain using @amazonIN

  • HeroicLife
    David Veksler ₿🔑👌 (@HeroicLife) reported

    @TheGeorgePu This is false. Amazon shut down the 14-year old built-in ebook store because it was holding back their systems from modernization. It's always been easy to sideload ebooks on Kindles - no jailbreaks needed.

  • incarnatio6008
    Prasad Bharadwaj (@incarnatio6008) reported

    @AmazonHelp Thank You. Refund Issued. Problem resolved. But I still request to keep customer care call back and chat options available to the registered users like earlier days under the help section. There will be many varieties problems, which only can be resolved by talk. chat.

  • sivakumar0912ce
    sivakumar (@sivakumar0912ce) reported

    @AmazonHelp @AmazonHelp The issue is not delay—the delivery agent refused to deliver the package without any valid reason and has now cancelled my order today. This is completely unacceptable. Request immediate clarification, strict action against the agent, and resolution at the earliest.

  • Krunalshah1884
    Krunal Shah (@Krunalshah1884) reported

    @AmazonHelp Team please help with this issue , I had a word with customer care they stated that they are not able to retrieve my old account information, what can be done now ?

  • Sankalpp_65
    Sankalp (@Sankalpp_65) reported

    @AmazonHelp @amazonIN This is not about reinstating the order. The issue is that it was falsely marked as ‘rejected by customer’ without any delivery attempt or call. Please address the incorrect update and take action against such misleading delivery practices. @amazonIN

  • KaiserClinic
    Kaiser Poly Clinic (@KaiserClinic) reported

    @AmazonHelp i contacted help and there was no confirmation to address this issue nor the issue was taken seriouly, it was taken for granted @JeffBezos my orders are getting cancelled and there is no support from the team, i need my recent Order # 408-5743491-8254756

  • anny_96k
    Cyborg (@anny_96k) reported

    @AmazonHelp No email and reply from your time it’s been 10days since ordered. Kindly provide any contact details for the shipment. Call option is not available in the link after login… @AmazonHelp

  • SysViz
    SYS.VIZ👁️ (@SysViz) reported

    They aren't banning the most dangerous AI. They are just banning YOU from using it. Anthropic built 'Mythos'—an AI so powerful it can autonomously crack operating systems. Did they shut it down? No. They created 'Project Glasswing' and gave the keys to JPMorgan Chase, Amazon, and the Government. Mythos is the weapon. Glasswing is the cartel that controls it. The technological divide between the 'Protected Class' and the public just became permanent.

  • ilginece
    ece ben (@ilginece) reported

    @DanNEO_SS @Chronodendron It does but my 2015 kindle was soo slow it was not flipping pages anymore. The battery was ok but the response time was totally dead. Amazon knows well from the analytics what % of the devices are this old and it’s perfectly acceptable that it’s just extra work to QA teams.

  • sideee82
    seeeds 🐛 (@sideee82) reported

    @yuriadvocate ?????? the only issue I had was with invincible fanboys fighting so hard to shield Amazon and thinking western companies don't do no wrong but sure keep telling yourself that, yelling in my comments like I didn't say the same for mappa dumbass

  • MMalagiero
    Michelangelo (@MMalagiero) reported

    @ann889966 A phone in my head at the end of California bordering Mexico the beach is there a fence can somebody just walk on the beach to Mexico I'm trying to catch me a peacock bass way down where the Amazon is

  • noinconsistency
    ♡ mari/cohe ♡ (@noinconsistency) reported

    @liambrefberinn we gotta put apple and amazon down for this actually yea js put down all companies lmao

  • EricSmi11284735
    Eric Smith (@EricSmi11284735) reported

    @SeattleKraken @amazon What ******** comes down to shootout to stave off elimination 1. 6 this year let's go kraken last chance

  • annericelover
    Eric Curto (@annericelover) reported

    @TheLanceJr Not everything, there's 2 live channels not on @AMCPlus & considering the rights issues TFTC has been through it's not out of the realm of possibilities that it might only be on @Shudder. Hell u can have AMC Plus through Amazon or Roku & not get everything on there. My mother

  • zenbaiter
    بدون سكر (@zenbaiter) reported

    upload was a pretty good show on amazon prime. where would sama upload to? how would he make sure that he stays on the rich people server or that nobody just turns him off

  • CodyC363
    CodyPC (@CodyC363) reported

    @SyAcYoU_JAPAN This is a common issue with this generation Malibu. You can get new connectors on Amazon. In the US, they are a few dollars.

  • KaiserClinic
    Kaiser Poly Clinic (@KaiserClinic) reported

    @AmazonHelp customer service is no longer working, i cannot chat or call someone to report this issue, all previous options are missing and are you going to take up this matter and arrange for a call back or do i have to further escalate this concern ?

  • iamyath
    Yatharth Parashar (@iamyath) reported

    @AmazonHelp Nope, Amazon doesn’t deliver the product to me and waits for a time frame for me to pay them! I’ll see you in court of deficiency in services and refusing to accept evidence. I have clear evidence and you refusing to act on it is your problem! @amazonIN is the worst stay away

  • MoralPremise
    The Moral Premise (@MoralPremise) reported

    Amazon Prime Movies streaming abruptly cuts off before the credits—a discredit to the people who work on the project, and it prevents the enjoyment of "coming down" from a show and getting answers that the movie raises. Retweet Amazon to stop this practice. #AmazonPrimeMovies

  • nikhilsing18473
    nikhil singh (@nikhilsing18473) reported

    @AmazonHelp After talking, no solution was found nor was my problem solved, I was just convinced by making excuses here and there. Should I assume Amazon won't be able to solve my problem?

  • eebeoz
    eebeoz (@eebeoz) reported

    @JeffBezos @amazon Second time fired due to system issues at Amazon Fulfillment Center. Your system is broken, security guards smoking **** on their phones while top 10% performers actually making you money get fired for being a little bit late. My whole family is out of work.

  • MajTheDjinni
    Maj Djinn (@MajTheDjinni) reported

    @evanzaveri @sambbury No no, that's not Amazon, it's someone one down that's handling the money

  • thebandbridge
    Vijay Karkala (@thebandbridge) reported

    @AmazonHelp @amazonIN I hope you are reading ur own mesaages I didn't recieve anything for it to be returned !!!!!!!!! Learn to understand customer issues before responding randomly or are u a bot simply using random name 🤔!!!!

  • sofiaxsmith
    Sofia Smith (@sofiaxsmith) reported

    @EmmelineWyndham @AmazonHelp We have this problem & Amazon they wrongly dump neighbours stuff here all the time (virtually every day) without ringing or knocking. Like you tried to raise it but get nowhere. They actually said just throw the neighbours stuff away! It’s a big problem as it attracts thieves.