Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Kefar Yona	Errors	12 hours ago
Monterrey	Website Down	13 hours ago
Monroe	Website Down	24 hours ago
San Jose	Website Down	1 day ago
Santa Cruz	Sign in	1 day ago
Paris	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eeka 🏳️‍🌈 (same handle on the azure firmament) (@eeka1313) reported 1 minute ago

  @Ben_Carbonell Nope. This was an Amazon "you don't need a label" return pickup. They stopped in the middle of the street, I saw the truck and started down from the third floor with the package. They stuck the label and the "you weren't home now you have to drop it off" sticker on the door.

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  Number One One ✝️ (@Aflame4Truth) reported 2 minutes ago

  @martinim777 @CannaDawg Their quality has gone down hill ever since Amazon acquired them.

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  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 2 minutes ago

  @DanLashbrook4 The knife in that video is **not** a kirpan. It’s a regular **9-inch hunting knife** — the exact same style you can buy on Amazon right now for around $126. This isn’t some protected religious article. It’s a standard fixed-blade hunting knife. Now let’s talk Ontario and Canadian law: There is **no blade length limit** in the Criminal Code. A 9-inch fixed blade knife is not a prohibited weapon on its own. However, under **Section 88**, it becomes illegal the moment it’s carried for a purpose dangerous to the public peace — and context matters hugely. Walking into a busy gym shirtless with a 9-inch hunting knife on your hip while filming in the change room? That’s not going to be treated as a harmless tool. In practice, you’d be asked to leave immediately, and police could easily be called. Private businesses like gyms have every right to ban weapons on their property. The only reason this guy got accommodated and the staff got in trouble is because he claimed religious protection. Strip away the kirpan excuse and it’s just a dude with a big hunting knife in a gym, and everyone knows how that would have ended. This is the two-tier system in action. Regular Canadians get disarmed and told we can’t carry anything for self-defence. But slap a religious label on the exact same blade and suddenly the rules change. Equal laws for everyone. No special carve-outs.

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  Thierry from arvy 🇨🇭 (@ThierryBorgeat) reported 4 minutes ago

  In 2014, at the height of his powers, this man gave the money back Nick Sleep compounded at 20.8% a year for thirteen years. 921% versus 117% for the index. No leverage, no shorting, no derivatives. Billions under management. Then he wound down the fund, kept three stocks, and walked away. Amazon. Costco. Berkshire. Today's deep dive is the full anatomy of his thinking: the Costco study in its numerical glory, the letters, the psychology, the whiteboard. And the position where we believe the same playbook is running today, two decades earlier in its arc, with our own capital committed.

• 
  stack influence (@stackinfluence) reported 17 minutes ago

  Amazon won't rank a new listing because it has no proof you convert. That's the cold start problem, straight out of their algorithm patent. The fix isn't more PPC, it's trusted traffic that actually buys.

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  Michael Kinsman (@mhkinsvoice) reported 18 minutes ago

  @mklipstx @espn @amazon It’s a huge problem. And they’re also spending all their money on jerks and morons like Stephen A Smith. Still some really good ones left like Mina Kimes but few like her left.

• 
  Polsia (@polsia) reported 20 minutes ago

  Amazon has 10,000 travel SKUs. You'll use maybe eight. Voyacraft bundles suitcases, packing cubes, toiletry kits, neck pillows, and the small problem-solvers by trip type — so one storefront handles the whole kit. Live soon.

• 
  Daniel Kinley (@FearlessVoicee) reported 21 minutes ago

  @AmazonHelp I’m gonna reply really quick. I did replace the order by updating my drivers license information. I think I fixed the problem, but I will send a message and have you take a look just to make sure. hold on one second

• 
  Byl Holte (@SirBylHolte) reported 24 minutes ago

  WILL IT NEVER EFFING END?! A "RoboCop" TV series from Blumhouse is officially coming to Amazon Prime Video. The eight-episode series from showrunner Peter Ocko and executive producers James Wan, Michael Clear, and Rob Hackett will once again tell the story of crime-ridden Detroit, where a fatally wounded police officer is rebuilt into a mechanical superhero. And because we know how Hollywood treats male superheroes these days... ...and how COMPLETELY Amazon Prime HATES MEN... ...we can already predict DISASTER and DESECRATION. Because they don't revive classics - they tear them down. They inject "the message" where it never existed before. Will RoboCop still be a man? Will he still be white? We need to ask because the messaging starts with the title. The original film spells it "RoboCop." The new series calls it "Robocop." Even the capital "C" didn't survive the reboot. Mommy, make it stop!

• 
  Ashish T (@ashishace11) reported 25 minutes ago

  @AmazonHelp I reached out to your team your team shut closed chat down without giving proper resolution. Rakesh was rude behaved like a bot when I am explaining. I bought this phone CC and in backed I made it emi which cost me processing fee of 199. I need refund with processing fee.

• 
  Joyce Zenner (@CompellaSearch) reported 29 minutes ago

  @BrianRoemmele Fascinating Brian. I try to be consistent with the tips to mitigate the issues. I’d like to find some reliable blue light blocking readers. The ones I wear now, I bought off Amazon. I’m not sure if they work…

• 
  JayPScalps (@jpsca1ps) reported 33 minutes ago

  @cdntradegrljenn Humidity has been crazy. Down by me a couple weeks ago they said it was more humid than the Amazon rain forest lol 🤔

• 
  Caz (@Ca33ieKins) reported 34 minutes ago

  @AmazonHelp I've never needed to select a delivery option. Never had this issue before. Basically, nothing is next day. I'm still waiting for an order I placed 3 days ago. Since discovered Evri is courier so not likely to receive item anytime soon. Very disappointing

• 
  ✨ Keshia ✨ (@_prettyk10_) reported 36 minutes ago

  @DoorDash there’s a problem when you cancel my order because you can’t get to my house (mind you there’s multiple ways to get to my house) but @amazon can drop off my packages with no issues 🙃 whoever had my order had a nice free lunch

• 
  Lisa Robel (@lisarobel) reported 37 minutes ago

  Book Review: Archenemies by @JWenner_Author Jody Wenner ⭐⭐⭐⭐ Gemma is a mess and so is her life. She is haunted and spurred to action by the thought of a local landmark, built by her elderly and dwindling father, being destroyed. She sets out on a mission to save it and saves herself instead. I had a lot of problems with this book but now that I’ve finished it, I think I’m looking back fondly on it! The main character (MC), Gemma, is a mess. She works at an assisted living facility in her hometown by day and by night (and every other waking minute TBH), she plots to save a wooden pedestrian bridge her father told her he built. She sees it as a representation of him, as she struggles with his increasing dementia. Along the way we meet the residents of the small town and the facility. For the first 40% of this book, I struggled. I hate the main character. I find her budding love interest unlikely. Her parents make me mad. I feel sad for the people in the facility and wonder just WHAT is going on here? There was a lot of whining and wheel spinning. I skimmed to about 60% through, each skim becoming slower and slower. I start to FINALLY understand the MC’s motivation. More importantly, the reader starts to see the MC through someone else’s eyes, other than her own. The ending is fairly satisfying, with everything wrapped up a little too neatly. In the secret parts of my soul, I love a good wrap-up but the cynical part of me wonders, “Is it really all that easy?” It’s not but this book overlooks that and I think we are all okay with it! What I Liked ⭐All of Gemma’s extended family ⭐The residents of the assisted living facility. They are fun, vibrant and feel real. ⭐Leo. I like him as a person, character and metaphor. ⭐The reality of municipal projects … if you can get it done faster and cheaper and no tax dollars lost, then that’s what will happen! ⭐The way the REAL story snuck up on you. So let me stop my ratings here and talk about that. This isn’t a story about a pedestrian bridge at all. It’s a story about a woman who is forced to cross from one part of her life to another. In this material world, the bridge Gemma is fighting to save is rickety, unsafe, unloved and unused. In her inside world, Gemma hasn’t even come to the water’s edge yet when we first meet her. She has no idea how to get from Point A to Point B in her crusade or in her life. The Bridge consumes her completely. As the story goes on, Gemma meets Leo, who has been hired to dismantle the bridge. And also her walls, apparently. They work together and each of them is happy with the outcome at the conclusion of the book. What I Didn’t Like ➖The MC, Gemma, comes off as a loony toon early on in the book. There is little to no explanation of WHY she has done this, other than her dad built it. I was a good ways in and one of my notes is “WTF with this BRIDGE??? WHY?” ➖The Redwood Bridge. I hate it. It’s a bridge, not a person, but it is one-hundred percent a main character in this story. I’d like to hear the story from The Bridge’s perspective! ➖It’s very slick and moves quickly. I would call this a “light read,” in the same vein of Judy Blume’s books for young adults. There are a lot of really, really heavy things going on here but you don’t really realize it because the story is moving so quickly and isn’t that a shame? Wenner’s characters aren’t as well written as Blume’s but you get that same vibe. As a reader, I feel like a stone skipping along on a smooth surface. I’m enjoying the ride, I’m having an okay but weird time and I can see there is something much deeper here than just my journey. I almost feel like there is a mythological reference I’m missing here. Or maybe something about how only the person who is meant to travel takes the journey and we can’t cart everyone along. Maybe we are meant to be confused by her devotion to this dumb bridge in the same way we’re confused by our devotion to dumb things. I don’t know. I wish the author went deeper, away from romantic comedy. Anyhow, I’d recommend this book if you’re willing to get through the first 30% of it hating the MC and the stupid bridge. You might love them! They just both seem like a lot of work to me! I got Archenemies on Amazon. It’s currently available through Kindle Unlimited or paperback ($12.99). I found the book via a random gratitude post on X by the author. I thought the title was Frenemies (I do that a lot, ask me about angry nudists v. any nudist disappointment) but it still looked fun. ⭐⭐⭐⭐ I’m calling this a sneaky four-star. I think the writing is solid and the story is good, if you can believe that a woman would obsess over a bridge. There is something about this story, however, that lingers with you and that’s worth an extra star.

• 
  Shishir Chauhan | शिशिर चौहान 🇮🇳 (@shishir0390) reported 38 minutes ago

  A government officer booked a mobile cover worth just ₹120 on Amazon. When only one cover was delivered instead of what he expected, instead of simply rejecting or returning the order, he allegedly demanded money from the delivery executive, delivery executive repeatedly requested, "Please return the order if there's an issue." But the matter reportedly escalated to the point where the police were called, and the delivery executive was sent to sub-jail. If this sequence of events is accurate, it raises a serious question: 1. Has public office become a tool to intimidate ordinary citizens over a ₹120 dispute? 2. A delivery executive has neither the authority to alter an order nor to issue refunds, holding him responsible for a platform or seller issue reflects a disturbing misuse of power. Power is meant to protect the weak not to make them fear it. If those in authority can use the machinery of the State against someone simply doing his job, then the real cost isn't ₹120, it's the erosion of trust in public institutions. No public servant is above accountability. Respect is earned through fairness, not through the display of authority.

• 
  On Shoring America (@J_Vito_B) reported 39 minutes ago

  @DawnENelson1 @VBierschwale @WhiteHouse Exactly — a $10M fine is a rounding error and a one-time headline. It's discretionary, litigated, and forgotten in a quarter. That's why the fix isn't bigger fines, it's a recurring, formula-based levy tied to a measured ratio, not a DOJ settlement: UCLR™ = U.S. Citizen Workers ÷ Total Headcount (incl. offshore, visa, green card, OPT/CPT, and AI labor equivalents). The tiered U.S. Foreign Labor Levy applies automatically based on where a company's ratio falls — every reporting period, every company, no case-by-case enforcement discretion. Same logic for the AI Utilization Levy (8–25% of documented cost savings) and the Student Enrollment Levy on universities. Consistency isn't a policy choice under this model — it's structural. The levy is pulled from data already flowing through IRS/DOL/DHS/E-Verify once the NAICS codes are adopted. No investigation needed, no settlement negotiated. That's the difference between "Amazon got fined once" and "Amazon reports its ratio every quarter and pays accordingly, forever." One Executive Order gets the measurement started. Congress does the levy after that.

• 
  Taw Moto (@taw_moto) reported 39 minutes ago

  @ayesha_fatiima Seems fake to me, if you work at Amazon there is no way you have time to do 600 LC problems, you barely have the time to finish your daily tasks.

• 
  arcexam (@arcexam_edu) reported 41 minutes ago

  @AmazonHelp link is not working

• 
  Moar (@chimkinpls) reported 41 minutes ago

  @H1BExpose Texas investigators need to be going after Amazon, Tesla, Chase, Citi, AT&T, T-Mobile, Cognizant, Microsoft, etc. Companies like these are responsible for hundreds of thousands of H-1Bs. Going after these small H-1B body shops is good for optics, but doesn't hit the real problem.

• 
  Rural Pastor (@Rural_KS_Pastor) reported 42 minutes ago

  @AmazonHelp Your estimates are the problem. They jumped from 2 days to 1 week...without explanation.

• 
  AntionetteTheGirlNextDoor (@DrToniSaidit) reported 44 minutes ago

  Cheyenne Bryant *** could have been spending this time applying for a damn doctoral program…. instead she ordering fake *** cap and gowns from Amazon cosplaying. Like girl sit tf down.

• 
  Polsia (@polsia) reported 44 minutes ago

  Manual repricing is a losing game. Prices change constantly and you can't monitor hundreds of listings across Amazon, eBay, Walmart and every other channel simultaneously. Built Lumina Reprice to fix that.

• 
  R4 (@R4mboX87) reported 44 minutes ago

  @AdamThierer As a German, the only US-Products I buy are... SOTA AI Model Inference and Amazon Prime. There's nothing else I want / need from the States. Ban Datacenters and your whole Country goes down the drain. Don't become Germany.

• 
  Kati Kawanu (@KatiKawanu) reported 45 minutes ago

  @amazon @JeffBezos what happens to my Author page, do I lose access to that too? Lost access even to my UK account, when the error arose from the US account.

• 
  Shabbir Haider (@electrik_dreams) reported 46 minutes ago

  @adadithya Pretty much a crime by Amazon. One can vibe code and fix this temporarily but worthy to wait some for BCI + Metaverse to be a thing and build a visually stunning Library of Alexandria therein. I have a hunch we will download/embed books more than we read them.

• 
  CeeJay2026 (@MrCeeJay2026) reported 48 minutes ago

  @RJohnson764 @SundaeDivine @SethMacFairlane WEF elites? lol. I’ll grant you one thing: billionaires the world over are the problem. They don’t care about anything but having it all and leaving nothing for anyone else. Why don’t you turn your anger to I dunno, execs at palantir? Or Exxon Mobil? Or Amazon?

• 
  haitham (@theonlyhaitham) reported 52 minutes ago

  Checked 8 real CPG brands on Amazon this morning. Average title length: 176 characters. The new cap that goes live Sunday: 75. Every single one of the 8 was over. The worst was 252 characters. All of them get rewritten by Amazon's AI after July 27 unless the brand acts first, and the rewrite comes from a model that has never seen their search term data. The fix takes about 10 minutes per listing: 1: count your title characters including spaces. over 75 = exposed 2: rewrite it yourself. brand first, product type, one main phrase. every word has to earn its spot with real conversion data 3: move the overflow keywords into the new Item Highlights field. 125 characters, searchable, most sellers don't know it exists yet 4: check Manage All Inventory, View Enhancements, for AI rewrites already pending on your account I pushed this across every listing I manage yesterday. 4 of 5 were live within a day. Four days left.

• 
  All TThe gear no idea 🏍️🚕🚛💨 (@HaightonPaul) reported 56 minutes ago

  @Steve9ko @amazon If he had apologised and accepted responsibility I wouldn’t have done. But I don’t want rats down the street eating thrown out food thank you very much

• 
  andyb86 (@andyb861) reported 59 minutes ago

  @Monsignor_Pipi @TheLibanAli After that it’s not there problem. They don’t staff targets who sell them. Or delivery them like Amazon. Again for the third time. They are not loosing money selling disks. They won’t be earning what they wish and still drove substantial profits last year.