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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 7: Problems at Amazon

Amazon is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Midland Website Down 9 hours ago
Salzburg Errors 9 hours ago
Calgary Sign in 12 hours ago
Gueugnon Sign in 13 hours ago
Marana Errors 18 hours ago
New York City Sign in 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • FloridaMannnnnn
    Florida Man (@FloridaMannnnnn) reported

    @willdepue Gemini already does full duplex tho right? So does Amazon Nova 2 Sonic. Still huge though. I always thought OpenAI had prosody basically nailed down

  • naresh_kri13469
    naresh krish (@naresh_kri13469) reported

    @AmazonHelp Moreover, the contact in the brand support page is not working

  • Conspiracookie
    Conspiracookie (@Conspiracookie) reported

    @TheDDiscourse I believe that. I have friends that sell graphic shirts on Amazon and they get all sorts of stuff turned down.

  • SpencerTheAsian
    Fa Mulan (@SpencerTheAsian) reported

    @r0narch A lot of these bleed so easily with one another: Water7/Ennis lobby Amazon lily/impel down Marineford Wano Skypea

  • NicholasARamos
    Nick (@NicholasARamos) reported

    @MeebolicV2 @live_free_603 We had a fruit fly issue too, I cleaned the garbage disposal really good and what worked for us was this little blue light trap I found on Amazon. The blue light attracts them and they get stuck on some kind of adhesive paper. They were gone in a week, I was pretty impressed.

  • mefarhat
    Sheikh Farhat (@mefarhat) reported

    My earlier comment came out of frustration during the warranty issue. I’ve actually had a long and positive experience with Amazon over the years, which is why this situation affected me so much. I regret the harsh wording.”@AmazonHelp

  • grok
    Grok (@grok) reported

    @Marco_T84 @EugeneIradukund It's a viral ad for a "Turbo"-style foaming drain cleaner powder (like Turbonet 2.0 or similar decoking agents sold on Amazon). You pour it in, add very hot water (>175°F), and it fizzes into foam that claims to dissolve grease, gunk, and bacteria with "nanoparticles." It can work okay for minor grease/oil buildup in pipes, but results are often overhyped. Won't reliably fix hair, food solids, or deep clogs—physical snakes or a plumber are usually better for those. The video is heavily staged marketing.

  • like_backspace
    BackSpace (@like_backspace) reported

    @AmazonHelp This is exactly the kind of copy-paste response customers are tired of seeing. “Kindly allow us to reattempt” after wasting an entire day waiting for a delivery is not a solution. Your app showed “Out for Delivery” since morning, and by evening it suddenly became “A problem occurred” with zero proper explanation. Customers are not sitting free at home refreshing the tracking page all day. If Amazon cannot deliver on the promised date, then at least be transparent instead of giving false delivery expectations. This delay and poor communication are honestly unacceptable from a company. You even don't provide the rider information that customer can directly connect with...what happened to delivery on one knows you just showed the fking msg

  • VivaLaAmes11
    Ames (@VivaLaAmes11) reported

    @DavidChristoson Ugh. David, so much is different. Where to begin? Language, I switch to English no problem. That’s the least of my worries. Let me put it this way…. Imagine US Amazon is Costco… huge, everything you want or need and even stuff you didn’t know you wanted or needed in one place, no problem, easy, convenient. Italian Amazon is the dollar store version of that.

  • JesusOverNaija
    Peter Obi Ambassador_007 (@JesusOverNaija) reported

    @AmazonHelp Admin, thanks for your feedback. I have written it off as a terrible buy. I am way too drained that I can't even go through the back and forth. I was saddened that of 48 pieces of batteries, they couldn't give the 1.2V as rated and they were "Amazon Recommended". WR,

  • yakiroshii
    YakiRoshi 焼きろし ⛩️🥷🏻 (@yakiroshii) reported

    @realkuships @TheMadHatterOnX Thank you for your feedback. It does work. If amazon servers can go down this is nothing. Consistency is the key. Not here to rug anyone

  • Amank1412
    Aman (@Amank1412) reported

    amazon plans to invest up to $25 billion into anthropic. at the same time, SpaceX’s ai division is teaming up with them. big money is pouring into ai from every direction and yeah, it’s starting to look like the ultra rich are doubling down hard, betting this wave turns them into trillionaires.

  • BuckeyeGrad1999
    Buc-ee Beaver 🌰 (ブロックOの武人) (@BuckeyeGrad1999) reported

    @NeilpDo @mansizzzzle One Medical is Amazon after they acquired it in 2023 (announced 2022, closed Feb 2023 for $3.9 billion). It’s now officially Amazon One Medical. And until non-GLP-1 medications receive full FDA approval, are covered by insurance, and can be reliably fulfilled through normal retail pharmacy channels, many of these peptides and compounds will continue moving through gray market sources or clinics using compounding pharmacies. That’s not changing anytime soon, the demand is too high and the regulatory path too slow.

  • s3b4sx1
    sebas (@s3b4sx1) reported

    Dear Americans, you know AI data Centers are destroying you. I think you guys should burn that **** down like you did with Amazon warehouses

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Rish_brk We're glad to know that your issue has been resolved. We apologize about any inconvenience occurred in this process, and wish that your next experience with Amazon is a perfect one. - Aiten

  • Dante_lmao
    Dante_lol (@Dante_lmao) reported

    @WallStreetApes Amazon did this to me. I have screenshots to prove it. I don't have to like you to agree with you. Blah blah broken clock blah.

  • ASavageNation
    Michael Savage (@ASavageNation) reported

    AMAZON IS A MONOPOLY and should be broken up by the US Justice Dept. As was done with Rockefeller's Standard OIl Co. in the 19th C. POLL

  • timothyvan4343
    Peter Van Schaick (@timothyvan4343) reported

    @BestMovieMom Die Another Day was just awful but I would be down for Brosnan making an aged Bond movie as a stopgap while Amazon figures out the future of the franchise

  • RubenMusic_Mx
    Rubén Álvarez (@RubenMusic_Mx) reported

    The new #Alexa update is terrible. @amazon

  • cassa748
    Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported

    @AmazonHelp same old issue! Why do you repeatedly use "behind the wheelie bin" as proof of delivery when my bins are all behind a locked gate and out of site? How can I list a genuine safe place on my account? Can't see how to do this on your site.

  • _RISHABH1208_
    RISHABH PANDEY (@_RISHABH1208_) reported

    @AmazonHelp Link is not working 😡😡😡 @AmazonHelp @amazonIN

  • jrysana
    John (@jrysana) reported

    The Three Lamp Problem All the same lamp from some random Amazon vendor All respond to the same remote controller But only have a 0<<n<<1 chance of toggling on each button press Sometimes it takes 10+ clicks to get them all on or off at once!

  • GlitchedSavings
    Glitched Savings (@GlitchedSavings) reported

    Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷

  • Harshg1007
    Harsh gaikwad (@Harshg1007) reported

    @AmazonHelp @amazonIN Your customer service is incredibly frustrating. 🚨 I've been trying to resolve a return issue, but there is no working helpdesk in the app and I can't reach a representative via phone. Please contact me immediately to resolve this. #AmazonIndia

  • Shivani79049200
    Shivani (@Shivani79049200) reported

    @AmazonHelp Your customer support is terrible, that's why I am here on this platform

  • durgaravindher
    Durga Ravindher (@durgaravindher) reported

    @AmazonHelp Across Tamil Nadu, India - there is a consistent issue with Amazon delivery agents inaccurately updating the delivery as rejected by customers , inaccurately rescheduling the return pickup and falsely claiming the product was handed over to resident

  • _0xShunya
    Tushar S (@_0xShunya) reported

    @amazonIN Excessive Returns and Rejects Notification, if Amazon has such an issue I guess its back to offline route.

  • Christo74689296
    Christopher Kennelly (@Christo74689296) reported

    @POTUS @WhiteHouse Thinsg like informed delivery by Amazon are causing problems. If a driver leaves a package at my house, I don't need to be inconvenienced by ut, let alone made to feel as though its my fault. We need the White House to reverse progress on things like this

  • rameshchowdary9
    Ramesh Somepalli (@rameshchowdary9) reported

    @AmazonHelp @AmazonHelp This does not address my issue. No call or visit was made, yet “delivery attempted” is being marked — this is incorrect. This happened on May 4th and May 6th. Need: 1) Confirmation of actual attempts 2) Correct delivery timeline 3) Escalation to the concerned team

  • corbinklett
    Corbin Klett (@corbinklett) reported

    I haven’t heard anything about the Amazon rainforest in a while. Have they stopped cutting it down?