Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 2: Problems at Amazon
Amazon is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Website Down (47%)
- Errors (28%)
- Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 23 minutes ago |
|
|
Errors | 38 minutes ago |
|
|
Errors | 17 hours ago |
|
|
Sign in | 1 day ago |
|
|
Sign in | 1 day ago |
|
|
Sign in | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
-
Joyboy (@BillyG66307) reported@yining985268 @2dragonfruit @ComicsLeagueJT Thats partially true. However Lara did wear her mother's symbol on her back. And she was raised as an Amazon. Jon was only a child and didn't wear either of his parents iconography. This isn't really Superman or the kid's fault it's more of a writer problem. They get really lazy.
-
Michael Taiwo (@AskMichaelTaiwo) reportedI’ve received tons of requests for mentorship in my DMs. Some even copy and paste the same request across all my social media accounts. If you can afford it, schedule a paid consultation with me. The link is in the bio. It is the surest way to get an hour of my full attention. We will use that time to address any issue you need clarity with. If you cannot afford it, you have the following options: 1. Free: Continue to read my posts and take from it whatever you can. I spend a lot of time to share what I feel will help. Take advantage of this free resource. 2. Low cost: Buy my books. Dream is only available on Amazon but No Gree can be bought from Selar. I created a coaching program two years ago. It was $6K/person and I had fun with it. But it also took more time from me than I could afford so I discontinued it. Last year, I wanted to put together a coaching program to help people transition successfully from 9-5 to entrepreneurship. Again, I got too busy to pull this off. I can’t make any promises of starting a mentorship program this year. If I create one, it won’t be cheap. Nothing that will personally take my time will be cheap. Just last week, I helped one guy successfully negotiate a raise ($’000s) during a scheduled call. If you need my attention, book a call. All this “I just need 15 mins of your time, please, please” won’t work. 🙏🙏
-
Stonk Daddy (@guccigoy69) reported@TheBobGob123 @ruthdelioncourt @Savsays Amazon is completely overrun by Indians. I used to work there and there was a tool where you can search any Amazon employee and you can see their whole chain of command. I went down a rabbit hole, looking and managers of managers of managers and it gets VERY Indian the higher up
-
Expos1994 (@rgoexpos) reported@FunnyJim1965 @PrimeVideo Go to Amazon and hit the thumbs down and not interested
-
Japan Parikh (@johnnybravo2727) reported@AmazonHelp I had submitted the relevant details. Kindly investigate thoroughly, fix it and then share the RCA of it. Still grievance is not attended and resolved.
-
Temitope Sobulo🛡️ (@TemitopeSobulo) reportedSome people are having issues with card payment on selar, I will post the Amazon link in few days 🙏🙏🙏🙏
-
Sanjay Patel (@SanjjayPatel) reported@AmazonHelp We are not satisfied with your delivery service. The package arrived in damaged condition. If the product inside had been broken or leaked, who would have taken responsibility? We expect better handling of orders and request that this issue be addressed appropriately.
-
Siddharth Raja (@rajkotraja99) reported@AmazonHelp Not working
-
tylerr (@ttyyler221) reported@AmazonHelp Your representatives said they would issue a refund but didn't, and now they are denying it yet fortunately, I took a screenshot as proof. Do you really want me to share it here and embarrass yourselves in front of everyone?
-
lll unce (@LllUnce) reported@AmazonHelp Are you able to send this through dm? Still getting the error code.
-
Sue Just Trying To Matter in Makeup/Faded Blujeans (@MakeupFaded) reported@TraceyHagz @FluentInFinance I blame Amazon, Facebook, etc. They've trained folks to be non-workers. I worked in Amazon warehouse for 5 years. They promote the non-workers to management so they are out of pool that creates #'s because they drag #'s down rather than work them up. Entire time I was there, rule after rule was relaxed or done away with because the only other choice was to fire all the DEI folks who broke the rule all night long & by God, they won't fire DEI folks for anything. Not even profit. smh They teach generation after generation of new work forces to be lazy & combative. It's a sad state of affairs. You husband's fighting a losing battle. :(
-
Sandeep Bhadoriya (@SandeepBhador10) reportedI lost my mobile on 21 july and I Ordered Some item like saree or suit for my upcoming Wedding function But Mobile was lost so I can't access my account now I am found my account login my laptop then I see the product is delever mark without my permission or otp @AmazonHelp
-
Maria Martinatti (@MartinattiMaria) reportedThe Real Anthony Fauci became the #1 non-fiction hardcover bestseller despite being the most censored book of the decade. Bookstores, including national chains, refused to carry it. Libraries refused to carry it. Every major newspaper declined to review it. The New York Times refused to publish a paid advertisement for the book and made it #7 on its bestseller list, even though it outsold any other book by thousands of copies. YouTube took down videos of a book signing. Amazon shadow banned it. Twitter wouldn’t let the publisher promote it. Despite all of that, 1.4 million Americans bought the book because they were tired of the lies and they wanted their freedom back. Then today, with hundreds of millions of Americans demanding the truth, Fauci invoked the Fifth Amendment 111 times at his Senate hearing. The American people waited six years for answers. Today, they got silence. But that silence told us all we needed to know. Thank you, Senator Rand Paul, for your relentless pursuit of truth, transparency, and accountability. 🇺🇸 @RobertKennedyJc
-
Creative Deduction (@CreativeDeduct) reported@FluentInFinance Well, Amazon is a poor example of that. Most of us order stuff weekly on that platform, having it delivered straight to our door at a competitive price. That is trickle down: improved quality of life for no extra money.
-
Cherokee Choctaw (@CherokeeIrishTX) reported@amazon started as a winning idea. Free because of extraordinary promise of SERVICE. @JeffBezos got too rich. Now Amazon is just the sound of money-sucking prime fees for constantly DAYS LATE deliveries of broken crap & commercials crammed in movies.
-
Amazon Help (@AmazonHelp) reported@johnnybravo2727 Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our Social Media team via chat. -Sindu
-
Rahul Yadav (@r_yadav_26) reported@AmazonHelp @amazonIN Firstly, they charged me rs 300 visiting in 4 months for atleast 3 times. I still have a problem. And they will charge me again. What's the point of warranty secured by amazon. Being a loyal customer for nearly 18 years in uk and india. I am waisting time and mone
-
Maria Martinatti (@MartinattiMaria) reportedThe Real Anthony Fauci became the #1 non-fiction hardcover bestseller despite being the most censored book of the decade. Bookstores, including national chains, refused to carry it. Libraries refused to carry it. Every major newspaper declined to review it. The New York Times refused to publish a paid advertisement for the book and made it #7 on its bestseller list, even though it outsold any other book by thousands of copies. YouTube took down videos of a book signing. Amazon shadow banned it. Twitter wouldn’t let the publisher promote it. Despite all of that, 1.4 million Americans bought the book because they were tired of the lies and they wanted their freedom back. Then today, with hundreds of millions of Americans demanding the truth, Fauci invoked the Fifth Amendment 111 times at his Senate hearing. The American people waited six years for answers. Today, they got silence. But that silence told us all we needed to know. Thank you, Senator Rand Paul, for your relentless pursuit of truth, transparency, and accountability. 🇺🇸
-
Navajo Indian (@30HRSZANE) reported@zendaddyhabib That’s so funny cause the first queen radio was so good, had celebs on it and everything and then the second queen radio at Amazon was terrible in comparison 😭
-
Carlos DP 🤖🇺🇸 (@carlosdponx) reported@MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).
-
CasualKnowledge (@casualknowledg) reportedOk so can someone just cooy twitch boot it up and call it twatch and start moving creators overbecause this is getting ridiculous. We need to stop twitch at this point and collectively leave the platform to bankrupt amazon at this point. Or someone buy twitch and get this fix.
-
Martin Lostak - $12M in Ads - Creative Strategist (@Martin_Lostak) reportedNobody talks about this side of creative strategy. It's isolating. Genuinely. You're in the account every day, building angles, writing hooks, making calls that move real money. And there's no one around who actually gets what that process looks like. Your client doesn't get it. You can't talk about a batch that crushed. Sounds like you're selling yourself. You can't talk about a batch that flopped. You'll hear "maybe the creative just wasn't good enough." So you sit with it. Alone. You find a winning angle and there's no one to break it down with. You get a dud week and you can't explain the why to anyone who wasn't in the research doc with you. You're up at 1 AM pulling competitor ads, rereading Amazon reviews, questioning every hook decision you made. And there's no resource for that because what you actually need is someone who has been through the same iterations. The funny part? Open Twitter and every creative strategist looks dialed in. Winning angles. Clean frameworks. 10x ROAS screenshots. Like they've figured it out. And you're sitting there thinking "Am I the only one who finds this hard?" You're not. If you're in that phase, confused about angles, stuck on what to test next, or just need someone who speaks the same language. My DMs are open.
-
Dan Niles (@DanielTNiles) reportedLast wk S&P/Nas/Mag7 +1.0%/+1.6%/+4.7%. The forced asset sale by Situational Awareness helped drive a sharp rally on 7/30. On 7/29, I wrote, “From a technical standpoint, I believe forced liquidations and margin calls in both retail accounts and hedge funds that typically run with leverage over the past couple of weeks is leading to a technical bottom… In summary, my view is that we could have seen at least a short-term bottom today with a strong rally ahead of us in the sectors most caught in the latest speedbump.” On Thursday 7/30, the Morgan Stanley TMT (Tech Media and Telecom) Momentum Index rebounded a record 19% on Thursday and added another 1% on Friday. This followed a decline of 54% from 6/22-7/29. It is now down 44% from 6/22. This is why I focus on avoiding “speed bumps” as I warned about on my 6/20 post. It is hard to predict how bad they will be and down 50% requires a 100% gain to get back to even. I feel like the near-term low on the current speedbump was seen on 7/29. Looking at Mag7 results this earnings season, stock reaction to earnings results mostly came down to two factors: 1) did estimates go up for CQ3 if capex went up and 2) did you report results before or after the Situational Awareness (SA) forced sale. $MSFT results strengthened my recent view that co-Pilot could be a winner in enterprise AI longer-term. As I wrote in my earnings preview. “It operates natively within the Microsoft 365 ecosystem where enterprise work already happens.” There are ~450M M365 paid seats but only ~30M Co-Pilot. Microsoft guided above consensus for CQ3 while capex remained unchanged. Azure also saw growth improve sequentially from 39% to 43% y/y with guidance to 45% for CQ3. Helped by the SA forced sale, the stock saw the 5th highest one day percentage stock move in history at +16% on Thursday. $META unfortunately had both revs & operating income go down for Q3 while revising up capex & opex. They also did not announce any definitive plans around a public cloud offering or API for their foundational models to monetize this spend. The stock declined 8% in reaction on Thursday which likely would have been worse if not for the SA forced sale. $AMZN while guiding both revs & operating income below consensus for Q3 and increasing capex, had AWS rev growth accelerate from 28% in Q1 to 37% in Q2 which was the highest growth rate since Covid in Q4:2021. AWS normalized operating margins expanded 1% sequentially. The stock rallied 15% on Friday in reaction to earnings following a 4% rally on Thursday as investors continued to regross in the AI names. But this brings me to $GOOGL which remains my long-term winner in consumer AI with the complete AI stack. Google like Amazon guided capex higher while implied revs & operating income declined for Q3. But Google Cloud Platform performance crushed AWS performance. GCP saw revs accelerate from 63% in CQ1 to 82% in CQ2 while operating margins expanded 3% sequentially. But Google unfortunately reported a week prior to the SA forced sale and saw their stock decline 7% in reaction the next day. $AAPL was the anti-AI trade leading up to their results and their stock hit an all-time high intra-day on Wednesday. The stock as a result declined 1% on Thursday as investors regrossed AI names on the SA forced sale and fell 7% on Friday in reaction to revenue & gross margin guidance that was below consensus. Big picture, I think the severe drawdown in the AI favorites from 6/22-7/29 was good for the market. It reminded investors of the need to be vigilant and the perils of excessive leverage/risk taking. Long-term bond yields hitting new 20 year highs last week and the unresolved Iran war are factors I am monitoring. In summary, out of the mega-cap earnings the past two weeks and the forced SA sale, my favorites are $GOOGL, $AMZN and $MSFT. I increasingly view value as shifting from the model layer which is increasingly getting commoditized to the infrastructure layer which includes the public clouds. I think the short-term bottom in the current speed bump was on 7/29. Best of luck in the week ahead.
-
probable spam show (@scrubfish11) reported@Maks_NAFO_FELLA Amazon facilities in the US employ quite a few people. Imagine the numbers of people out of work each time one of these things go offline. I’ve already heard small biz owners say they are wiped out. The banks are going to be in trouble, withdrawing cash is being restricted.
-
KumakaiWolf (@KumakaiWolf) reported@JeffBezos my partner works at Amazon, and her pay has been delayed the last two weeks. Her coworkers can access their money, but she’s told because of IT system error cannot. She called HR last night and they hung up on her. Please have this fixed asap. Rent is due.
-
Duchess Deborah 🇺🇸 🗽 ✝️👑 (@DuchessDeborah) reported@HarrisonHSmith The claim captures the core dynamic of the 2025–2026 IEEPA tariffs (the broad “emergency” tariffs imposed under the International Emergency Economic Powers Act), which a February 2026 Supreme Court ruling invalidated, triggering large court-ordered refunds. Tariff costs and consumers Tariffs are paid by the U.S. importer (typically a company), not by foreign exporters or directly by end consumers. Economic analyses of the 2025 tariffs found that the large majority of the economic burden fell on U.S. firms and consumers through higher import prices, with substantial pass-through into consumer prices: - Studies (including from the New York Fed and others) estimated that roughly 86–94% (or more in some periods/methodologies) of the incidence was borne domestically rather than by foreign exporters. - Price data and models showed measurable upward pressure on consumer prices (e.g., contributions to CPI/PCE inflation, higher costs on durables and various imported goods categories). Estimates of the household burden in 2025 were on the order of roughly $1,000 on average in some analyses. - Pass-through was not always instantaneous or 100% in every product line—companies sometimes absorbed part of the cost, adjusted supply chains, or raised prices on competing domestic goods—but the overall pattern was higher prices paid by American buyers. This matches the historical pattern from earlier rounds of tariffs as well: the tax is largely borne domestically. Refunds After the Supreme Court struck down the IEEPA tariffs, the Court of International Trade ordered refunds (with interest) of the duties that had been collected. These go to the importers of record—the companies that paid Customs in the first place. Estimates of the total eligible amount have been in the range of roughly $150–180+ billion. - Large companies (Amazon, Apple, Walmart, auto makers, etc.) have been major recipients. Examples reported include Amazon receiving around $600–640 million and Apple noting a multi-billion-dollar boost to gross margin. - The process has favored larger, sophisticated importers; smaller firms have faced more friction and slower recovery. - There is no automatic government refund to individual consumers. Companies decide what to do with the money. Some (notably Amazon) have said they will proactively refund customers in limited, traceable cases where specific tariff costs were passed on, or use funds in ways that could support lower prices more generally. Many others have treated the refunds as improving margins/profits, with limited or no firm commitment to direct consumer rebates. In short: the initial higher costs were widely passed through to (or absorbed in ways that affected) consumers and businesses, while the legal refunds flow to the corporate importers who remitted the duties. Some of that money is being shared with customers in specific situations, but a substantial portion is not automatically or fully returned to the people who paid higher retail prices. This is a common feature of how tariff refunds work when duties are later found invalid—they reimburse the party that paid the government, not necessarily the ultimate end buyer.
-
John Paterson (@JohnPaterson24) reportedFigured I’d throw out some Sunday ramblings to collect a few thoughts I’ve had almost a month into this. I started bidding the first week of July while we were getting set up at the warehouse and had a few delays along the way. We’re approaching the 2 week mark for having liquidation inventory. Man it’s a lot of work, which is fine and what I expected. What I didn’t expect was not being able to turn inventory over faster. Some of that is me needing to improve my listings which I’m working on, but just based on the interactions I’ve had with potential customers I think it’s more about price than anything. Things seem to change drastically customer wise above $1k, I think the crowd that can afford paying more would rather just deal with an actual store honestly. And trying to sell $3k patio furniture at half price that has scratches is challenging. So that leads me to the cliche of make money on the buy, which is 100% true. I ended up around 30% for most of what I have which reflecting was too high. You need to be able to get top of market when you sell and need to pray everything is in reasonably sellable condition. Neither of those has happened which I should have seen coming quite frankly. The whole exercise has me questioning my next move, and not because I don’t think you can make good money in liquidation, my timeline is filled with people killing it which I love to see. But the math changes with a warehouse and paying employees, and it really requires some smart buying. Maybe that is solved by where I source next, but I already see some challenges with moving to a lower dollar but higher volume type model for MY SPECIFIC case. I stress that again especially for the newer people, you guys should be crushing it out of your garage or storage unit with low overhead. I capitalized that part because someone will read this thinking I’m complaining and it’s quite the opposite. This is tuition I expected to pay. But at the same time, I run a successful Amazon business, and part of what eased the risk of the warehouse was the ability to pull back what I send to the prep center and have my son prep it here, which he is good at. The problem is it circles back in part to why I started this, which was to get a good chunk of my eggs out of the Amazon basket. So where that leaves me I’m not quite sure. If I can’t turn and burn higher dollar furniture locally it’s possible it’s not the right model for me, because it does take time from Amazon and I think I could be better and more efficient scaling something like Walmart instead. I wanted faster cash turnover trying local sales because Amazon is incredibly slow, so it’s left me questioning my path. I’m sure some people are reading this rolling their eyes, and I hesitated to share because I get it. Two weeks in and he’s already quitting, I can hear it now lol. I’m really not, but I do need to be intentional with my time. I just had a low Amazon revenue month because my buying was down in June focusing on this new venture. However my ROI was up as we doubled down in a specific area and I had my best buying month in July for inventory. We cranked out a lot of shipments that will be going live in the coming weeks. I’m going to keep sharing regardless because I truly value the connections I’m building, and I’m always big on we can all grow together. Happy selling!
-
Pranamya Kotgire (@KotgirePranamya) reported@amazonIN @AmazonHelp Pathetic service from Dell India and Amazon Support. My laptop has been unusable for over 2 months because of a battery issue, seriously affecting my studies. Both companies keep passing responsibility instead of solving the problem. Amazon must resolve this within 24 hours.
-
❤Boss Lady❤ (@1adyb0ss) reported@amazon Why is it always an issue to get some actual customer service. I will be cancelling my prime again and for good this time, but of course I’m sure your major corporation doesn’t care. About my 5.65 a month right?
-
Cricket (@cimminycricket) reported@thotsofblue My commute is 30-45 minutes in city traffic, while I dont take notes it is slow enough I can enjoy the books. I usually use my free audiobook from Amazon music, but these have been kindle unlimited free which means I'm paying 6$ for listen and read