Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Waldbröl	Sign in	6 hours ago
Victorville	Errors	13 hours ago
Louisville	Website Down	20 hours ago
Bohain-en-Vermandois	Errors	3 days ago
Paris	Sign in	4 days ago
Owosso	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blacklung78 (@avgator2000) reported 3 minutes ago

  @RockyWhu I recommend getting silicone covers for these off Amazon. I purchased them along with the controllers a year ago. No issues with the rubber coming off. Since it’s peeling now the silicone cover will make it so it’s not noticeable.

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  The Azillion Show (@azillionnet) reported 5 minutes ago

  Advice from a few years ago told authors to email Amazon and request up to ten categories. That route closed in 2023. What you get now is three categories and seven keyword slots, set inside the publishing dashboard. The part people miss is the word "per". Your ebook, your paperback and your hardcover are separate listings. Each one gets its own three categories and its own seven keywords. A book in all three formats has nine category slots and twenty one keyword slots, and most authors fill the ebook, leave the print versions on defaults, and never look again. Categories first. Choose one broad and two specific. The broad one gives you visibility in a big room where you will rarely rank. The specific ones are where you can actually reach a top twenty position, and being visible on a small shelf beats being invisible on a large one. Find them by browsing the store the way a reader browses, following the category path down from the main page, rather than only reading the dropdown list in the setup screen. Keywords next. Each slot takes a phrase of up to fifty characters, so think in phrases rather than single words. A pattern that works: one slot for the reader's problem, one for the subgenre, one for a trope or tone, one for setting, one for a comparable audience, one for occasion, and one for a format need. For a cozy mystery that might look like "clean mystery no gore", "small town cozy animal mystery", "amateur sleuth with cat sidekick", and so on. Skip anything already in your title or your chosen categories. Those words are indexed anyway, and repeating them wastes a slot you could spend on a phrase a reader might actually type. Do this today. Open each format's setup page and count the empty slots. Fill every one, then write down what you set and the date, because later you will want to test them one slot at a time.

• 
  ADJ (@ashleyrrd) reported 7 minutes ago

  @LBC What is this obsession with going back in time? Just because people 40+ enjoyed walking down a high street when they were kids, doesn't mean this generation does. The money would be better spent supporting online businesses to fight of Amazon, rather than recreating the 1900s.

• 
  Bijendra (@bijendra_203) reported 8 minutes ago

  @AmazonHelp Thanks for reply but the problem is ur customer care/assistance, who is responsible if the company dispatched the wrong product has anyone checked that or whether a customer has right to check the item before delivery, it's a big NO. Then what the customer has option just pay

• 
  Skympii (@yamikokun21) reported 9 minutes ago

  @The_short_nurse Good maybe finally lost ark will get a Sea server, it was dumb to let Amazon publish game since they block any possible Sea release

• 
  JH Barclay (@j_h_barclay) reported 11 minutes ago

  @justin_ng I managed to order a pair on Amazon on Sunday which arrived today But I have given them to some friends who were unable to get any. I am probably better off watching on the ESA website as I have retinal problems anyway. Tell Larry not to look!

• 
  Dave (@In_Dave_idual) reported 12 minutes ago

  @IanBegley_ They better frikking not! I got mine 2 weeks ago 12 for €18 on Amazon and have a queue of family and friends banging down the door yesterday in a scramble! Be Prepared!

• 
  𝙻𝚘𝚘𝚖𝚒𝚗𝚐 𝚃𝚘𝚝𝚊𝚕𝚒𝚝𝚢 🇵🇸 (@Y2K_mindset) reported 12 minutes ago

  @Voorishguy I have been having some sort of respiratory issue and I can’t tell if it’s some viral bug or because of the nasty Amazon rainforest humidity of the east coast lately.

• 
  Justin (@FitnessMinded1) reported 12 minutes ago

  No doubt that @amazon shipping has gotten deliberately slow as ****. It's like they purposefully punish customers for not paying the ridiculous amount just to be a 'prime' member. #SlowAssAmazon #SlowShipping #AmazonHatesSomeCustomers

• 
  Keith (@happy_keith) reported 13 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Prime AI (@primemans) reported 13 minutes ago

  "So it's not broken. It never was." "No. It's calibrated for a demo, not for your kitchen. Every default you never touched was chosen by someone at the company — and it wasn't chosen for your listening experience. It was chosen for how the product performs in a 10-second first impression. Loud, bassy, 'smart,' always listening, always suggesting something to buy." "And it's not going to fix itself. Nobody at Amazon or Google is losing sleep over your dynamic range. They make money from convenience and from data, not from you standing still and actually enjoying a song. The good version of this speaker was sitting inside it the entire time. You just never had a reason to go looking for it." She handed the phone back to him, tapped the screen once more, and pressed play on the same song that had been running in the background all night. "Now listen again. Actually listen." He didn't say anything for a few seconds. He just stood there.

• 
  Chizobam Emmanuel Olise (Zobam Library) (@ZobamLibrary) reported 14 minutes ago

  I am going to say something about the men trapped in porn and ************ addiction that most people are too uncomfortable to say openly. This is not a condemnation. This is simply the truth about who these men actually are. The man trapped in this addiction is almost never a man without self-control. He is almost always a man in pain. Pain that arrived long before the first video ever played. Pain that had no name, no exit, and no one who understood it well enough to help him carry it. Pornography arrived and made him an offer. Whenever it gets too heavy...come here. I will make it quiet. He took the offer. Of course he took the offer. He was in pain and something was offering relief and he was not yet wise enough to read the fine print. What happened next was not a story of a coward. It was the brain doing exactly what brains do, remembering what worked and returning to it whenever the original pain resurfaced. He was not failing to quit. He was trapped in a loop his own neurology had constructed around an unaddressed wound. The exit from that loop is not through more shame. Not through more willpower or more discipline or more accountability alone. It is through understanding. Genuine, honest, uncomfortable understanding of what the addiction has been doing for him, what pain it has been managing, what wound it has been trying in its broken way to heal. I know this man. I was this man. And I know what it feels like to finally understand what was actually happening. And how completely that understanding changes everything about the fight. If you are that man, or if you love that man, my book - The Lost was written for this exact journey. It will be your greatest weapon against this porn and ************ addiction. It costs just Ebook $4.99 Amazon. ₦3,000 Selar. Link in my bio. Send this post to someone who needs it. You might not know they need it. They will know when they see it.

• 
  Swati Sarangi (@SwatiSarangi10) reported 17 minutes ago

  @AmazonHelp @amazonIN @amazon Shame on your service. I've not received the chair that was scheduled to be delivered on 10.08. Strangely, I can't login to my account from which this order was placed. If you can't investigate this issue, please initiate a refund asap.

• 
  ****** (@TTVdookiepox) reported 22 minutes ago

  @RokGuidess Respawn migrated Apex from their servers over to Amazon Servers, I'm not sure this is something they can fix.

• 
  Ravi Maheshwari (@CreditCardsInd) reported 25 minutes ago

  Anyone else facing this while buying Amazon Pay Gift Card with credit card on Amazon? Getting this message: “The card has been added to your Wallet but will not be available for use for this purchase.” Tried multiple cards. Same issue. Is Amazon blocking CC for APGC again? 🤔 #Amazon #AmazonPay #CreditCards

• 
  Tod Newman (@tod_1992) reported 31 minutes ago

  @CatArthurian It bothers me that Amazon refuses to take down flippant reviews or those clearly not by someone who read the book. Especially in cases where they're driving the bad review themselves.

• 
  frogo // カエル (@tappinfrogo) reported 32 minutes ago

  @stewart_curran @connoruru yes. Starbucks made a £30m profit in 2025, and paid 0.00% in corporation taxes Same story with Amazon, Google, etc. Infact, in 2021, seven tech companies avoided paying over £2bn worth of UK tax But yeah, 0.4% of Government spending on migration, is the real issue in Britain

• 
  MasterLexStadium (@MasterLexStadi) reported 32 minutes ago

  @KYRA_RISING Reading this me got me into a depressed state because I believe this can't true. This franchise is WORTH MY ENTIRE LIFE. I made an entire comic series on Amazon because of him. Once I find my place in Sega, I'll fix this hog for you guys. Trust!

• 
  NFTboi (@NFTboi19) reported 34 minutes ago

  @David_Fizdale @allisonperryart @TheMG3D I use Google docs, alot. It does great for easy to spot clerical errors like punctuation and spell check, and has ok accuracy with context, but it misses a lot. Google docs does not reliably find all dislexia mistakes, random repetition, misused pronouns, or weird narrator hiccups. Generally (traditionally) I do this in an edit pass before final polish. "Claude work" is good for this. And the reality: people using ai to write tons of blogs, with thousands of blog posts, and writing hundreds of books and spamming Amazon ebook store are just going to use local models. So people that use "Claude work" for editing their already written articles get ******, and nothing changes for the target people. It's a joke. Not that it matters. I'll hand edit for a couple weeks until some clever builder creates an editing tool similar to Claude work to fill in the space.

• 
  JimBad05 (@JimBad052) reported 34 minutes ago

  @MikeyNohMore Worker misclassification is genuinely a problem. Amazon, Uber, DoorDash, all these places get away with it. But the IRS needs to sack up and enforce it, not New York City or California.

• 
  Margaret (@Margaretofg) reported 35 minutes ago

  Margaret in Manhattan is Book Thirteen in the Margaret of Greenwich® Young Adult series by R. L. Rhyse. Returning home pregnant wasn’t what Margaret had expected after her study in Berlin. Nor could she have foreseen the startling family news that awaited her. Yet these events lose importance as a far greater issue arises: a looming attack on the United States, to murder an entire generation of its Army officers. Download chapters at Amazon or other online seller.

• 
  TXcattleman (@GavinHi90466834) reported 37 minutes ago

  @billybinion Don't know the details on this but an Amazon delivery guy in Texas was bitching about this issue to me a couple years ago, but... it wasn't my problem so I kinda didn't care like Zoran. Good for him to listen to the workers.

• 
  Joshua Baker (@austinjrbaker) reported 37 minutes ago

  @MatthewMacduff @rageBronsonYT @KingOffX_ This is more speculation based on vibes and feelings, not evidence. For the book: Amazon confirmed the September 9 date was a technical error. The AI-generated book was published late on September 10, after the shooting, and was later removed. Snopes and PolitiFact both rated the “published the day before” claim false.

• 
  Lij’ (@lehacookington) reported 38 minutes ago

  @NYCMayor Working for one of these companies literally ruined my back for life and i can’t do anything about it now. Worst job I’ve ever worked hands down. Amazon deliver is the worst

• 
  Wundermut (@Wundermut) reported 39 minutes ago

  @NYCMayor There's accountability. That package gets broken by a bad driver, Amazon is paying for the return and broken product.

• 
  Barbara Jackson (@Barbara38278387) reported 41 minutes ago

  @Squirrelgirl510 @Suzierizzo1 Once they find out they better think about it.. probably why my damn Amazon packages be slow as hell now

• 
  boAt (@RockWithboAt) reported 43 minutes ago

  @VijaySutar1436 In order to download the Invoice from Amazon: Login into Amazon Go to ‘Returns & Orders’ Click Invoice (drop-down) - Invoice 1 or P-slip/Warranty 1

• 
  Chetan Kale (@chetankale_) reported 44 minutes ago

  @SwatiSarangi10 @AmazonHelp @amazonIN good to see you back on the timeline my wife had some similar issue with her Amazon account and the parcel got delivered at an old address

• 
  Sheree (@sherfranklin) reported 46 minutes ago

  @AmazonHelp @AmazonHelp This is exactly why I cancelled my Prime membership. I try very hard not to order from Amazon. Your support staff is outsourced and they just repeat your account info without dealing with the problem. #AmazonHOTMESS

• 
  Carolyn Rockey (@CarolynWRockey) reported 1 hour ago

  A fungus discovered in the Ecuadorian Amazon has attracted attention for its ability to break down a type of plastic. Researchers associated with Yale University identified Pestalotiopsis microspora, a fungus capable of degrading polyester polyurethane, a durable synthetic material used in products such as foams, coatings and adhesives. What makes the fungus unusual is that it can use polyurethane as a source of carbon. In laboratory experiments, researchers found that it could break down the material even in low-oxygen conditions, raising interest in whether organisms like this could someday contribute to new methods of plastic waste treatment. The discovery does not mean the fungus can simply be released into landfills and solve plastic pollution on its own. Scientists would still need to understand how efficiently it works at scale, which plastics it can degrade, how long the process takes and whether it can be used safely outside controlled environments. But the finding is an example of how microorganisms may offer new tools for bioremediation. Instead of relying only on mechanical or chemical recycling, researchers are also studying whether fungi, bacteria and enzymes can help break difficult synthetic materials into simpler compounds. A tiny organism from the Amazon may not solve the plastic crisis by itself. But it shows that nature still contains biological systems we are only beginning to understand. References: Yale News Scientific research on microbial plastic degradation Studies on polyurethane-degrading fungi -Facts They Don’t Teach You