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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (43%)
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Errors (32%)
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Sign in (25%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Errors | ||
| Website Down | ||
| Website Down | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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🦬Leia Marie Gose🍁
(@LaPetiteWolfe) reported
I didn’t realize my books were under children’s fiction on Amazon. Corrected that error.
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Kramtwa
(@leokramtwa) reported
@DripOptimistic @unfrikinbleevbl @TalbertSwan Gee so using you ws logic Amazon should be getting the same smoke for having the video up and refusing to take it down, right? Again, selective punishment and outrage based on race. B1 always
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Didn’t Happen of the Year Awards
(@_DHOTYA) reported
@Tillybob5 Very strange, not sure why. The logistics of it all are down the the retailer themselves - all I do is write it and then Amazon buy stock to sell. Have you tried this lot of stock?
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Darren
(@darrendotexe) reported
@abelinasabrina Lol reminds me of the one that told me to buy melatonin gummies on Amazon bc I said I have trouble shutting my brain off at night
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vangogh8
(@vangogh810) reported
@ritholtz Bezos needs to pull a Howard Schultz and fix Amazon retail. It’s a horrible customer experience.
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Amazon Help
(@AmazonHelp) reported
@Shailen61620544 As this is a social platform, we do not have access to any Amazon account here on Twitter. Unfortunately, we wouldn't be able to provide you any further insights regarding this issue here. Kindly follow up via email correspondence with our team. -Anjali
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🌹
(@CIoud_Aura_) reported
@gnctrans ok so i pay for crave and apple music my dad is paying for amazon prime (my dad mainly uses it for deliveries), youtube premium, and disney+ my brother pays for crunchyroll im using oomfs login for criterion tubi and plex are free
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susanta muduli
(@thebabuaa1) reported
Amazon app down?? @amazonIN
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Mark Meadors
(@Meadors68) reported
@CNBC Fix the Amazon and African rainforests Bill then we can have a conversation about climate change.
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Preeti Purabi Tripathy
(@preetipurabi) reported
@AmazonHelp I have also mentioned in the link but its not working
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I need structure
(@lockedup_tight) reported
@LittleforBig Have you fixed the issue with Amazon not discretely packaging your products? I haven't ordered from you since in fear of that.
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————
(@rosiiie94) reported
@AmazonHelp I have emailed you guys for weeks if not months regarding these issues. I get zero responses. Only automated messages telling me to wait 6 hours. I’m filing a law suit now and I’m covering my expenses with your items since you choose not to pay me.
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@MiddleAgedMorticia@union.place
(@BookyMorticia) reported
May the Flying Spaghetti Monster bless the Amazon delivery guy who kindly lugged my new fabric cutting table up the stairs since our elevator is out (since they didn't fix yesterday it will be out til at least Tues). I tipped him of course. Really nice guy, I wish him well.
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jamieextreme
(@jamieextreme) reported
@amazon Wow, lots of people having problems with Amazon. Maybe they shouldn't have outsourced their customer service to some foreign country. Maybe they should crack down on fake products. Maybe they should stop tricking people into buying junk with SPAM listings.
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Amazon Help
(@AmazonHelp) reported
@_eatSomeFreys We're sorry for the problem! We'd like to help! Without sharing any account or personal details like email or order numbers, please tell us more about it. Also, which of our Amazon marketplaces do you use? Is it .com, .uk, .ca, .in, etc.? We're standing by! -Melinda
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The Whoracle
(@WebbsLegacy) reported
@amazon customer service is ****** terrible
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Dr. Marc's Animal Crackers
(@VoorheesVet) reported
@AmazonHelp Yes I tried that many times. What would be helpful is an email address. My problem is very simple to resolve.
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The Maroo
(@TheMaheru) reported
@ghostbuster9999 @AmazonHelp It’s awful. They merged my two accounts and now o can’t buy from US since Christmas 2021, but their staff don’t understand that this is the issue. Are there any alternatives to Amazon?
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David Lafleche
(@david_lafleche5) reported
@amazon @NFLonPrime A DVD that doesn't work! Tell me: Why would an AMERICAN warehouse distribute a DVD set that they KNOW works only in EUROPE? I never had that problem when I bought DVDs in a STORE !!!
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Madan Kumar
(@Madhan78_sp) reported
@AmazonHelp Thanks for the response. It would have been great if I was given a call (either by your service partner or by your delivery person) notifying me about the cancellation. It all happened at the last hour. I seriously believe there’s QoS issues here that your need to focus and fix
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Dilated
(@DavidRadebe11) reported
@MJtheExpat What you are saying is that the entire workforce of Amazon are crazy to believe that they are being exploited by the executives at Amazon, or those working for Nike, Microsoft, LVMH, etc!!! Eswatini, England.. To you the issue of who owns the resources is irrelevant!! Good Lord
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Allen McDaniel Johnson
(@MrCheckmark) reported
@MariaBartiromo Ms. Bartiromo, you are absolutely one of the best, but your network is 100% captured, deep state, anti-American. Border issue has not been fixed, since then how would Walmart, Amazon and the US healthcare system cash in on the welfare/corporate kickback system?
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🌹
(@CIoud_Aura_) reported
@gnctrans ok so i pay for crave and apple music my dad is paying for netflix, amazon prime (he mainly uses it for deliveries), youtube premium, and disney+ my brother pays for crunchyroll im using oomfs login for criterion tubi and plex are free
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sam the christmas ham 🎄
(@sampollet12) reported
why is every decent 2023 on amazon planner spiral bound…discrimination to lefties everywhere who enjoy writing things down i’m only half joking but also half annoyed
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Lanny from Canada
(@AnonyLives) reported
@BradPorcellato @amazon Ok, seemed like you were hacked. Have you checked construction rental companies for heavy equipment? I'm sure they have 1000s old or broken stuff to get rid of.
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The Maroo
(@TheMaheru) reported
@AmazonHelp So far, I’ve had a few interactions and all they’ve told me is the designed behaviour. NOBODY HAS TRIED TO FIX THE PROBLEM(S). Wasting more time!!
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Graeme McCormick
(@stashgooner) reported
@AmazonHelp Thanks for your response Brandon. There was three different orders in the same package so I'm not sure how to find the shipper. Having finally got the parcel by flagging down the driver after another failed delivery, the problem seems to have been that we live above a shop that
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Amazon Help
(@AmazonHelp) reported
@RSMISHRA We are sorry for trouble you are facing with Amazon Prime Video. Could you please share the error you are facing? We will check and assist you accordingly. - Sandeep
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Lindsay Martin
(@klsecret) reported
@AmazonHelp Hi Melinda! Thanks so much! The options on amazon were to return the item - as it was open I knew I couldn’t do that - for a refund, which I didn’t want anyway, or contact Philips themselves, which I did. I read the listing reviews and it seems this is an issue for everyone.
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Justin Rains
(@justinrains) reported
I need to cancel something but @amazon page is down.. For multiple hours. The link in the header dropdown.