Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/20/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesEl Dorado Hills Website Down
United StatesEast Amherst Website Down
United KingdomLondon Website Down
United StatesPhiladelphia Website Down
United StatesColumbus Errors
United StatesDes Moines Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Carrie11018 Carrie (@Carrie11018) reported

    @CNN Maybe some **** is about to come down and he can avoid international law living at sea? He’s stepping down as CEO of Amazon. And wasn’t there speculation about his “relationship” with Jeffrey Epstein? As is coming to the surface now about Bill Gates? Who also stepped down.......?

  • jessvalle jess valle ryan (@jessvalle) reported

    @thotfulremarks @brianne2k They got in huge trouble for sneakily reinstating accounts when someone listened to something they’d bought previously, and would go so far as to just charge a random old credit card from your Amazon account- in my case, a corporate card from a job I’d already left 🙃

  • SpursManDan Dan 🌊 (@SpursManDan) reported from Birmingham, England

    @AmazonHelp @GrantieC Surely you must know. Literally everyone says it. Good TV. Terrible interface.

  • ToitHarry harry du toit (@ToitHarry) reported

    However recently Alexa/Amazon’s web services no longer discovers these devices. I even spoke to Amazon support staff about this issue. To prove it I deleted/ removed a working light from my Amazon account and tried to rediscover it. It does not rediscover the deleted device.

  • straydog73 dave redman (@straydog73) reported

    @eab1992 Just watched the Apparition series on Amazon, it was a slow start but ended up a really good show.

  • MidWestMet Man w/o a Plan (@MidWestMet) reported

    Couple of years ago - it took me an hour to track down some charges on his card, because he inadvertently signed up for an Amazon credit card when checking out.

  • BlackBriar21 GunnyRollsDolo (@BlackBriar21) reported

    @nypost “Lost your cushy office job or well paying construction gig bc the government forcibly shut everything down??? To bad! Walmart and Amazon are hiring get back to work peasant!!!” - Biden administration 2021

  • YHWHALLDAY YHWH 💎💰🌕 (@YHWHALLDAY) reported

    @suchHODL @JeffBezos @amazon Jeff needs Love in his life. Adding #dogecoin would fix that.

  • superlotuslane Heidi Kingstone (@superlotuslane) reported

    @AmazonHelp I was trying to sort out an issue with my account that has been going on for days. And midway the customer service person I was talking to hung up. The whole experience has been so frustrating!

  • trisandeep Sandeep Tripathi (@trisandeep) reported

    @amazonIN Dear Amazon i order a product (order I'd- 407-1646781-3973112) on 22nd April and it's delivery date was 5th May but till now it's not delivered.I mailed to seller through Amazon but I didn't get any response. Could you please tell me what is the problem ?

  • ToitHarry harry du toit (@ToitHarry) reported

    Amazon support staff suggested that I remove all devices for my account and to rediscover them again as this might resolve the problem. This was done and now I have no lights that I can control via Alex!! Totally dissatisfied with Amazon!!!

  • prettiassrisha IrishaJanika (@prettiassrisha) reported

    I just wanna go home , lay down and order **** off Amazon .

  • TruthMatters333 Truth STILL Matters - GODDESS Uprising (@TruthMatters333) reported

    @DEADLINE @Jay_3085 "Cruise becomes the latest star to speak out, including Netflix, Amazon and NBC among others over the slow crawl the organization is making to reform its lack of diversity."

  • geekbroll Universal Basic Income is the way (@geekbroll) reported

    @Dr_R_Strange @metalmama80 I going to watch Amazon LOTR show. I'm not excited about it. Maybe it will be good. I'm 1000% done with Rowling ****. Though I love Wild Target/Snatch so down for more Grint. Also Super Friends had that unrelated Middle Earth episode, do Middle Earth in a landslide.

  • dlb703 David L B (@dlb703) reported

    @AmazonHelp "Inconvenience." I have to sign for this order, which means I have to miss a day staying home for an order which you and I both know isn't going to be delivered on time, and I'll have to waste another day staying home. More broken promises from Amazon (this is becoming a habit).

  • alexfalkenberg alex falkenberg (@alexfalkenberg) reported

    @AmazonHelp Not yet. But where I live, we have UPS issues, & w/ SurePost it's even worse. 3rd-party sellers for certain types of items ship quicker than Amazon, so I expected "Ships w/ UPS" meant sooner than later (all things considered). I wish you or sellers would indicate SurePost if so.

  • CallMe_Russia BLX (@CallMe_Russia) reported

    @AmazonHelp Exactly I already called and there who gave me the run around the service sucks its not my issue you all so called lost my item in your possession . I just want my money back or a replacement that simple .I know next time to just go to the mall if I need something.

  • stephenfarrow Stephen Farrow 🇪🇺 (@stephenfarrow) reported

    @AmazonHelp None, other than that presumably the items will be delivered tomorrow. What else could I do? It's not *my* problem. I know this address isn't easy to find, I've provided very detailed directions, YOUR staff member couldn't be bothered to follow them. What "advice" should I need?

  • Jwwthethird Jay Williams (@Jwwthethird) reported

    @AmazonHelp I am trying to close my dads Prime account, as he died last April at the age of 94. I can give you any information you want on him, and the rep found the account (I even have that!) but apparently the email addresses I have are not working and unless I find the right one, I can’t

  • AzurenWolf Azuren Wolf (@AzurenWolf) reported

    @StormiFolf On Amazon, there Julius Studio lighting kits that come with a bag and typically 2-3 lights. The price for the whole kits usually sits around $50–60 and I have had no trouble so far with mine

  • iam_rodmaraj #LLC (@iam_rodmaraj) reported

    I think I might have a @amazon problem. I just keep buying ****.

  • AlamoOnTheRise Alamo_On_The_Rise 😷🇺🇲 (@AlamoOnTheRise) reported

    @CNN Reminder that Amazon paid zero federal income tax dollars. How many people could benefit from $500,000,000? Enough of the trickle-down BS!

  • Trish3560 i’m his mother (@Trish3560) reported

    @LeeStrobel @amazon First world problem

  • BucksWife99 Buckswife (@BucksWife99) reported

    @AmazonHelp Thank for your reply, but this doesn't quite explain what I'm seeing I feel.. like will this be a permanent situation? Is this due to usps or Amazon issues? Both my address and my mom's address have mail come through Houston's major hub, so wouldn't this extend to her address?

  • violetgazepress Violet Gaze Press (@violetgazepress) reported

    @Aqueda_Veronica No everything will be taken down and the rights revert back to the authors :) Amazon might have a few in stock until they are sold out.

  • TruthWarrior115 TruthWarrior (@TruthWarrior115) reported

    @the_realist2311 @spirit_llama yea the selling of gloves and the massive amount of cash amazon and them made off of online shopping, funny how cov!d was not a problem for them but all our small businesses suffered then big corporate spots take over the area later :( sad indeed.

  • ToitHarry harry du toit (@ToitHarry) reported

    @AmazonHelp I have more than 12 lights which worked Alexa / Amazon web services. Theses devices are ESP8266 emulating a Philips hue bridge. This solution has been working without fail for more the two years. The devices were discovered without any problems.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @everytnghchange Hi! We're sorry for the upload issues. To confirm, would you like to import your playlists from other music services into Amazon Music? Please let us know. We're here to help however we can. -Susan

  • CallMe_Russia BLX (@CallMe_Russia) reported

    @AmazonHelp I have the money isn’t even the issue its the moral and principle of it all that was a gift for a loved one and I only used you all for the convenience while I was away in case they didn’t want it and now you all just run off with the product and money its ridiculous.

  • stephenfarrow Stephen Farrow 🇪🇺 (@stephenfarrow) reported

    @AmazonHelp I've just done it. I'm sure it'll be a waste of time, and that the people at your depot in Hayes won't trouble themselves to do anything constructive to solve the problem - easier to apologise insincerely for bad service than to train underpaid staff properly - but worth a shot.