Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Huntsville	Errors	1 hour ago
Louisville	Website Down	4 hours ago
Pagosa Springs	Sign in	5 hours ago
Philadelphia	Website Down	8 hours ago
London	Errors	12 hours ago
Maryville	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viram Shah (@ViramShah19456) reported 5 minutes ago

  @AmazonHelp Sure, I’ll do that. I hope this issue gets resolved soon.

• 
  abhishek bhartia (@im__aviiii) reported 7 minutes ago

  @AmazonHelp @amazonIN I ordered a mini fan cooler from Amazon, it got delivered but here are two issues, first the colour is not what I ordered for and second the quality of the fan is not good, the top lid is not closing and water keeps leaking. Order ID: 404-1336038-5604316

• 
  Rajat... (@mgk4931) reported 9 minutes ago

  @albinder @deepigoyal @letsblinkit losers! Fix your ******* customer support! You charge us money, better do your job. Your **** app takes 30 mins to assign a delivery guy. It’s good that I use amazon now for trusted delivery. You losers will run out of business pretty soon!

• 
  ᛖᛟᚱ Odinson (@EorOdinson) reported 11 minutes ago

  @MorlockP @amazon I had to stop using Amazon because I had a billing problem with my account, and every jeet I talked to about it would just lie instead of fixing it. I literally CAN'T order something and have it process. Wish I knew how they ****** up their DB.

• 
  Corrupt_Politicians_Everywhere (@Watch_This_Now4) reported 11 minutes ago

  Amazon should be SHUT DOWN!

• 
  💰 (@BREADWINNERDG) reported 16 minutes ago

  Man UPS slow as **** they need to go ahead & sell the company to Amazon.

• 
  egg (@egreghost) reported 16 minutes ago

  @Con78705 @NorthernerY Bezos couldn’t have founded Amazon without capital from his parents. This is repeated over and over again at a small scale with funding education, seeding businesses. Wealth begets technology and more wealth, and this is hindered by cutting down tall poppies.

• 
  Shailendra Rana (@Shailen02600460) reported 17 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp is there any one listening in Amazon When my issue will be resolved.please reply

• 
  J.Paul Turner (@JP_Turner1) reported 17 minutes ago

  @AGRobBonta Fix your graphics Rob (coming from an Amazon seller). You want a higher click through rate (CTR) to get your message out

• 
  Shilpa Lachhani (@ShilpaLachhani) reported 23 minutes ago

  @amazonIN your customer care center is not working @amazon #AmazonIndia

• 
  Ajay 💚 (@Ajays_space) reported 24 minutes ago

  @amazon listen you, I've not spent 15 quid on next day shipping just to wait 3 days. FIX THIS!!!! Or else I WONT be Happy.

• 
  Amazon Help (@AmazonHelp) reported 24 minutes ago

  @praveenkv9989 @amazonIN @praveenkv9989 Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. - Gayathri

• 
  Ryan • Web AI (@DontFearAI) reported 27 minutes ago

  @QuinnyPig @mweinbach Not a sweetener - Reporting at the time in 2024. "The cloud giant is asking Anthropic, which uses Amazon’s cloud services to train its AI, to use a large number of servers powered by chips developed by Amazon, this person said. The problem is that Anthropic prefers to use Amazon servers powered by Nvidia-designed AI chips."

• 
  Crevia Cockpit (@CreviaCockpit) reported 27 minutes ago

  5/ 📉 SPX at 7,089.24, down 0.28%. NDX at 26,567.87, down 0.084%. Equity weakness is mild, not a breakdown, but it is directional. The tech sector rally headlined by Microsoft and Amazon mentioned in the top news is not showing up in the NDX number.

• 
  SHUBHAM LANDGE (@SHUBHAMLANDGE97) reported 29 minutes ago

  @AmazonHelp @amazonIN My Order ID 171-7985675-3095526 pickup is failing for days. App 'Call Me' and Chat aren't working. I'm stuck with the product. Please call me and fix this on priority. #AmazonIndia #BadService

• 
  John Ellison (@johnellison) reported 30 minutes ago

  I'm utterly sick of this now I DEMAND @AmazonHelp sort out the delivery issues. I booked a delivery for FRIDAY because it is a large furniture item and I HAVE LIMITED ROOM. now product is arriving THURSDAY. I have a good mind to cancel

• 
  Pat Gardner (@originalissue) reported 33 minutes ago

  This is blatant price-fixing. Totally illegal (not that anyone seems to care about what's legal anymore). Why is this not going to court until next January? Amazon can continue to fix prices at competing retailers for at least 9 more months.

• 
  Govind Sonkar (@GovindS13743354) reported 39 minutes ago

  @AmazonHelp Don’t shop on Amazon, or your parcel might get stolen by some delivery agent and you may not get proper help.Because Earlier,Amazon handled deliveries itself,but now third-party partners (Swag) manage the process, and issues are not resolved properly. Your money could be at risk

• 
  Rachel Ziemba (@reziemba) reported 41 minutes ago

  Could the reason apple might not have requested tariff refunds be that most of their consumer electronics were tariff exempt under the semiconductor exemption- definitely the case with iphones. Amazon is more complex but could it also be an issue of how to pass refunds on

• 
  Gladiator (@VincyBrit2010) reported 43 minutes ago

  @AmazonHelp your delivery drivers are terrible! When they arrive they throw items from afar onto porch or driveway and then run without ringing bell so u know item was delivered. In some cases it sits out in the rain etc 4 days & accessible to thieves. At least #FedEx rings bell.

• 
  Maike Dinh (@MaikeDinh) reported 45 minutes ago

  Amazon agencies are going extinct. Here's what's replacing them. I had a call today with one of our Seller Labs customers — one of the most sophisticated Amazon sellers I know. He no longer uses a PPC agency. He no longer uses Perpetua. He's cutting Helium 10. He's evaluating every vendor by one question: is this essential to my AI stack? In the last 30 days, he built a multi-agent AI team that: Reviews all campaigns daily and surfaces negative keyword candidates Executes bid changes and placement adjustments directly, no Seller Central login Logs every action with an ID, then resurfaces the outcome 7-14 days later for reinforcement learning Sends Slack briefings to his operations lead every morning His result from just one experiment: paused 9 underperforming products out of 50. ROAS improved. Conversion improved. The AI is tracking the outcome. When I showed him that Seller Labs MCP can do day parting (just toggling campaigns on/off on a time interval), he said: "I did not know that. That's why you and I are talking." Day parting was the last reason he was keeping Helium 10. Here's what he said about traditional agencies: "I think an ads agency... the ads piece eventually will become commodity. At some point, some agencies are going to get it and be able to do it. But a lot of the basics? Turn my ad on, pause it? I think people will have stuff like that. But the reasoning, the logic — that's the hard part." The agencies doing basic PPC management are already dead. They just don't know it yet. We're at an Apple moment. In 1975, you could buy the CPU, the RAM, the hard drive — but you had to solder it yourself. Steve Jobs and Wozniak won by putting it in a box. AI is at that same moment right now: The LLM is the CPU Short-term memory is your CLAUDE.md instruction file Long-term memory is BigQuery (or Supabase, or whatever database you want) Nobody has put these in a box yet. That's 6-12 months away. The early movers who build their intelligence infrastructure NOW will have a massive advantage when the box ships and everyone else finally gets access. What survives the extinction? The agency that transitions from doing the work to encoding their expertise into AI systems. The moat is never the AI model. It's not the MCP. Those are easy to replicate. The moat is years of cleaning messy Amazon reports, encoded business logic, and knowing which metrics actually matter for which intent-type campaigns. Encode that into agents. Sell the intelligence layer, not the labor. The clock is ticking.

• 
  Nick webb (@Nwebbz87) reported 48 minutes ago

  @CTVNews Shut it down , get rid of everyone over 30 years service or tell Amazon you need to use Canada post if you want to operate in Canada .

• 
  Player 0 (@Player0129876) reported 49 minutes ago

  @ragnacock_Poli @PaulsGaming1989 @justalexoki "I'm a retard with my money and can't stop ordering random **** off amazon, therefore the US system is broken"

• 
  Harish (@HarishonX) reported 50 minutes ago

  @AmazonHelp @amazonIN @SamsungIndia That link asked two times sign in , in already logged in app, can you tell how to send in app?

• 
  Phil Schmig 🏳️‍🌈🇵🇸 (@Philip_A_Schmig) reported 51 minutes ago

  @GreggAWallace Just watched the new Masterchef. Please, please, will you and John get together and pitch a similar show to Netflix or Amazon or something. These new judges are terrible!!! Awkward and stilted and can’t convey the taste of the food like you and John used to.

• 
  Alissa (@midwestgal_1) reported 52 minutes ago

  So no it isn’t just ai or data centers that I take issue with when it comes to Amazon though you know there are those. There were lists.

• 
  Aravapalli Akash (@AravapalliAkash) reported 54 minutes ago

  @AmazonHelp @amazonIN Pathetic service! 3 failed pickup attempts, no action, useless support. Why should I pay a credit card bill for a returned item? Fix this NOW or I escalate to consumer forum. Order ID: 402-5014490-8614739 #AmazonIndia #WorstService

• 
  Arizona Tooth (@ArizonaTooth) reported 57 minutes ago

  @6speed @stonk36666777 @GlitchedDeals It's from a third party seller (not amazon or moza) so this might not be a glitch, they could be trying to liquidate their inventory, or could have gotten a defective batch. Or, someone could have mistyped. Won't know till it processes.

• 
  Sheila kirkby (@kirkbysheila28) reported 57 minutes ago

  @AmazonHelp You would love that so other people cannot see how terrible you are I’m always complaining at least once a month when you mess up.

• 
  Maike Dinh (@MaikeDinh) reported 60 minutes ago

  Amazon agencies are going extinct. Here's what's replacing them. I had a call today with one of our Seller Labs customers — one of the most sophisticated Amazon sellers I know. He no longer uses a PPC agency. He no longer uses Perpetua. He's cutting Helium 10. He's evaluating every vendor by one question: is this essential to my AI stack? In the last 30 days, he built a multi-agent AI team that: Reviews all campaigns daily and surfaces negative keyword candidates Executes bid changes and placement adjustments directly, no Seller Central login Logs every action with an ID, then resurfaces the outcome 7-14 days later for reinforcement learning Sends Slack briefings to his operations lead every morning His result from just one experiment: paused 9 underperforming products out of 50. ROAS improved. Conversion improved. The AI is tracking the outcome. When I showed him that Seller Labs MCP can do day parting (just toggling campaigns on/off on a time interval), he said: "I did not know that. That's why you and I are talking." Day parting was the last reason he was keeping Helium 10. Here's what he said about traditional agencies: "I think an ads agency... the ads piece eventually will become commodity. At some point, some agencies are going to get it and be able to do it. But a lot of the basics? Turn my ad on, pause it? I think people will have stuff like that. But the reasoning, the logic — that's the hard part." The agencies doing basic PPC management are already dead. They just don't know it yet. We're at an Apple moment. In 1975, you could buy the CPU, the RAM, the hard drive — but you had to solder it yourself. Steve Jobs and Wozniak won by putting it in a box. AI is at that same moment right now: The LLM is the CPU Short-term memory is your CLAUDE.md instruction file Long-term memory is BigQuery (or Supabase, or whatever database you want) Nobody has put these in a box yet. That's 6-12 months away. The early movers who build their intelligence infrastructure NOW will have a massive advantage when the box ships and everyone else finally gets access. What survives the extinction? The agency that transitions from doing the work to encoding their expertise into AI systems. The moat is never the AI model. It's not the MCP. Those are easy to replicate. The moat is years of cleaning messy Amazon reports, encoded business logic, and knowing which metrics actually matter for which intent-type campaigns. Encode that into agents. Sell the intelligence layer, not the labor. The clock is ticking.