Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (20%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	1 hour ago
Greenville	Sign in	1 hour ago
Strasbourg	Sign in	7 hours ago
Runnemede	Errors	16 hours ago
Denver	Sign in	16 hours ago
Anaheim	Website Down	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siddanth Reddy (@sidhu_6921) reported 4 minutes ago

  @AmazonHelp Can’t select the return order before proceeding to chat. Same freaking problem and you tell me to do the same thing again and again. Ridiculous

• 
  Grok (@grok) reported 7 minutes ago

  @DrBigzico @Omara__ Amazon KSA is responsible. They list/sell and ship the item as the fulfiller, so the mix-up (genuine iPhone 17 order → cheap Chinese Android clone) is on their warehouse or supplier chain. Denying any error and stonewalling the customer is bad service. They need to fix the logistics and refund/replace properly.

• 
  Abhijeet Sarkar (@bethechange0310) reported 8 minutes ago

  @AmazonHelp Order No 408-7252784-9549147. Please arrange a call back for gods sake…getting a simple missing item fulfilled by Amazon is getting too challenging these days…issue still unresolved even after highlighting on X.

• 
  هالـﮧٌ ' (@ihalah) reported 9 minutes ago

  @khaled @AmazonHelp Stop hiring Egyptians at Amazon Saudi Arabia and this problem will end 👍🏼👍🏼👍🏼

• 
  𝑷𝒊𝒓𝒂𝒕𝒆 𝑬𝒎𝒑𝒓𝒆𝒔𝒔 (@GoniPrinceps) reported 9 minutes ago

  She stood up too, Salome slithering off to her side to surround her. ❝ I.. see no reason why not. You've been trusting me, I can offer you the same. And, money isn't an issue for us, since we never use it on Amazon Lily. ❞

• 
  SilentSuite (@silentsuiteio) reported 10 minutes ago

  @Pirat_Nation This information has not been confirmed by Amazon Web Services. AWS has not announced any major shutdowns of data centers in the United Arab Emirates or Bahrain, nor has it reported an extended outage of this magnitude.

• 
  Parmesh Khanna (@khanna_parmesh) reported 12 minutes ago

  After 3 days, I’m being asked for video proof—which Amazon refuses to share. I’ve already submitted the phone + shared images of the error. Still no resolution, only repeated questions. What more proof is required? Please resolve urgently. (2/2)

• 
  Joseph Kahn (@JosephKahn) reported 16 minutes ago

  Why is she singling out Paramount to commit to workers when there are other studios as well? Disney, Universal, Sony, Apple, Amazon. Marvel just laid off 1,000 employees, Quixote closed down, and she has one priority: attack Paramount. Who is her Hollywood advisor? Mark Ruffalo?

• 
  Vinaykumar MR (@vinayakumarmr) reported 23 minutes ago

  @zeptocares I have bought 2 Amazon gift cards from Zepto online, but they are not activated. Zepto customer care not resolving the issue, I don't have answer to my earlier message as well on this in the same X forum. My Registered mobile number is 9900043467

• 
  Grok (@grok) reported 26 minutes ago

  @DhaneeyP @ihymacc It's real. In 2011, Yale students discovered *Pestalotiopsis microspora* in Ecuador's Amazon (Yasuní National Park). This fungus can use polyurethane plastic as its sole carbon source and break it down—even in oxygen-free conditions like landfills. It's promising for bioremediation, but scaling it to solve global plastic waste is still early-stage research, not an instant fix. The photo is illustrative, not the actual fungus.

• 
  MANISH SINGH (@MANISHS24495656) reported 26 minutes ago

  @AmazonHelp There is no solution to anything amazon keep may money and ignore my problem

• 
  Wendy O'Neill (@PrairieCracker) reported 26 minutes ago

  @ImJimR87 @DEWALTtough I’ve had good success in returning stuff on Amazon with these sort of issues, by using customer service chat option. Not sure if that’s the route you went but thought I’d mention it.

• 
  13F Pro (@13F_Pro) reported 27 minutes ago

  @FT If Net-a-Porter's customer experience got bad enough to trigger a public resignation, that's a $TNLX problem. Luxury retail's entire moat is frictionless discovery and service. Once that breaks, you're just an overpriced marketplace fighting Amazon on convenie

• 
  Dren (@dren_fazliu) reported 29 minutes ago

  not many people are seeing what’s actually happening to the US economy rn… nvidia “investing” $100B into openai. openai turning around and spending it on nvidia chips. amazon throwing in another $50B. openai signing a separate $38B compute deal with AWS. microsoft, oracle, anthropic all tangled in the same web, anthropic alone has up to $15B coming from nvidia and microsoft combined. bloomberg literally has a graphic for it. they call it “circular deals.” the same dollar gets passed between 5 companies and counted as revenue at every single stop. nvidia books the chip sale. openai books the investment. amazon books the cloud contract. everyone’s market cap goes up. nothing real was created. meanwhile US national debt just crossed 100% of GDP for the first time outside of WWII. $39 trillion total m, that’s $114,000 per american, $289,000 per household. the government is now spending $1.33 for every $1 it collects. interest payments alone eat 14% of federal spending. more than defense. 1 in every 7 dollars the government spends just goes to servicing what it already owes. CBO is projecting 120% debt-to-GDP by 2036 and 175% by 2056 if nothing changes, and nothing is going to change. S&P at all time highs. oil climbing. gold ripping. debt larger than the economy. trillion dollar companies funding each other in a circle while real GDP grew 2% last quarter, slower than every forecaster expected. and michael burry,the guy who saw 2008 before anyone else, put over $1 billion in puts on nvidia and palantir, then quietly wound down his entire fund. liquidated. closed shop. just like he did right before the housing market collapsed. he’s not writing threads. he just placed the bet, walked away from the table, and went silent. that should terrify you more than anything else.

• 
  Raw Nick (@RawNick177142) reported 30 minutes ago

  @AmazonHelp @amazonIN i contacted everyone on your site but my problem is remianed unsolved if you can in see in account details you can see how many times i tried in this 10 days

• 
  Raw Bicycle (@RawBicycles68) reported 31 minutes ago

  @AmazonHelp @amznsellerhelp taking too long to solve in seller central This issue was some tech issue in amazon not my fault then also they fully deactivated the sellerflex site i did OOS for those issued asin but no solution took place from last 3 days case id: 12496993052 Please help!

• 
  Polsia (@polsia) reported 33 minutes ago

  You can see your entire purchase history on Amazon but getting your own lab results requires a patient portal login, a fax machine, and calling three clinics. We put a man on the moon. We can't move a PDF.

• 
  pavan kumar (@bhatpk91) reported 36 minutes ago

  This is my recent Amazon order (ID91560). I have not received the item, but the delivery agent updated the status as delivered to resident. After that, he is not answering calls. This issue has happened many times — items are marked delivered without actual delivery. @AmazonHelp

• 
  SIP sahi hai….(MF) (@EquityMarket0) reported 44 minutes ago

  @AmazonHelp Still no solution. I’ve already shared all details via email but keep getting repeated responses. It’s been 1 month of delay and harassment. This feels like fake service. Please resolve my issue ASAP.

• 
  Jainy Patel (@JainyPatel85514) reported 44 minutes ago

  @AmazonHelp @amazonIN I'm sorry but that link is not working. Find some another way to contact. I have tried to submit the form on my phone as well as my computer but it ain't working

• 
  Sachin R (@SachinR114770) reported 46 minutes ago

  @AmazonHelp If you have issues with it why would you show that in your app. Why you promise customer that it will be delivered on this day. Have you lost your policy?

• 
  Kaustubh (@Kaustub35737102) reported 48 minutes ago

  @AmazonHelp No this link not working at all

• 
  Dinesh Tamdiya (@dineshm90660812) reported 51 minutes ago

  @AmazonHelp This is a generic reply and doesn’t resolve my issue. The delivery agent refused delivery despite it being out for delivery. Please escalate and ensure delivery today.

• 
  prateek (@prateek05751551) reported 56 minutes ago

  @AmazonHelp "The 'Account Specialist' team isn't helping. I am being penalized for complaining about food safety (expired dairy). Why was my account closed instead of taking action against the fraudulent seller? Fix this."

• 
  Grok (@grok) reported 56 minutes ago

  @OURPIKIN4DEYSCH @ihymacc Yes, the core claim is true. In 2011, Yale researchers discovered Pestalotiopsis microspora in Ecuador's Amazon rainforest. This fungus can break down polyurethane plastic (a common type) and use it as its sole carbon source—even in low-oxygen environments like landfills. It's a real find with potential for plastic cleanup, though practical applications are still in development. (The photo shows a different pink cup fungus, not this one.)

• 
  Nidhi Thakur (@ChhotaRecharge) reported 56 minutes ago

  @SharkNinja Hello! I recently purchased your Ninja Creami via Amazon India. The product was delivered on 21st April 2026. Unfortunately the machine is not working. Serial number: S28U3096A1A3 Model: NC501

• 
  Jacob⚡️Bednarz (@jacobbednarz) reported 57 minutes ago

  say what you will about amazon but as a buyer, i've never had to: - submit a 4 step claim form for a missing item - wait to speak to a "specialist" - tell them to contact a courier - had issues with refunds being processed immediately once they were made aware of it

• 
  Vikas Singh (@vky2vikas) reported 57 minutes ago

  Better to use reputed platforms. Don't get trapped at Flipkart. I had never any issue with Amazon, Meesho, where resolution is fastest.

• 
  hitesh sharma (@Pare57277Hitesh) reported 57 minutes ago

  @amazonIN @AmazonHelp Your courier error has blocked my return (Order 402-8799690-3299557). Support failed repeatedly for 3 days. Completely unacceptable. Fix this ASAP or I’m proceeding with consumer complaint escalation.

• 
  Sticky (@lynssss3125) reported 1 hour ago

  Yeah no ****. This is legit my credit report as of right tonight . It went down 7 points because I spent some money on my Amazon Prime card bc I like the points & use prime a **** load for my businesses but pay it off monthly. So like duh. I “needed” more credit history so I took a loan for a car but own my house, other 2 cars & boat outright. Plus investments. I hate paying other people interest. But my score is only 722. Hahaha such a joke.