Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (28%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Errors	3 hours ago
Honolulu	Errors	15 hours ago
Stockholm	Website Down	19 hours ago
York	Website Down	1 day ago
Berlin	Website Down	1 day ago
Brighton	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Way to go (@waytogo2025) reported 12 seconds ago

  @AmazonHelp Your in-app support already told me they don't have information about this issue and only raised a ticket.There has been no update or response yet.That's why I brought this issue here,hoping to get an actual solution instead of being redirected back to the same support channel.

• 
  Pepper Conchobhar 🇺🇲 (@PepperConch) reported 2 minutes ago

  Dear Europe, Go into any grocery store. Find the salad dressing aisle. In the aisle, you'll find boxes of these packets. Buy a ton of them. If the store doesn't have enough, go to Amazon and buy a case. Or four. You can mail this to yourself at the post office if you don't have room in your suitcase. You can take the dry packets home and mix them with either 1 cup mayo (you can make this yourself if you need to) or 1 cup of buttermilk. I prefer to mix the two, half and half. Now you have a lifetime of Ranch without upsetting some flustered TSA or customs agent or getting in trouble. They're not a liquid so they can't break all over the place. They weigh less than the bottles so they don't cost a ton to mail. They're compact so you can fit three dozen in your suitcase and still have room for other souvenirs. You're welcome. Sincerely, An American who understands why you love ranch dressing so much.

• 
  haresh chetnani (@hchetnani) reported 3 minutes ago

  @OracuraSupport your AI Cust care executive is of no help. I have a serious issue re OC200 bought from Amazon on 11/6. Nobody seems to be respond. Have sent a mail top. Pl note it is expensive piece of equipment lying idle

• 
  Ankit Singh (@kshtriyankit) reported 4 minutes ago

  @AmazonHelp @JeffBezos I have already call to amazon associate,what they told me ,the product which is delivered yesterday I have to wait till 22 (need 5 days for investigation) ,if you stil research why you out next delivery for customer? For today delivery issue I have to wait till 23 june

• 
  boAt (@RockWithboAt) reported 5 minutes ago

  @JaideepNegi10 Amazon: Login into Amazon - Go to your order - Click Invoice (drop-down)- Invoice 1 or Payslip 1 / Warranty. -Adi (2/2)

• 
  fit7737 (@fit7737) reported 7 minutes ago

  Same year, same weight, same house btw 2022 stats 175lb bodyweight @ 21% bodyfat (nobody test) Bench PR 185x3 Squat PR 305x1 I grew up a few blocks down from a Baptist college. So yeah, I was a sheltered college kid exploring my self expression for the first time back then. I used Amazon and Wish for a few outfits so my parents wouldn’t be suspicious of the packaging. When I made exercise demo videos I thought it would be fun to put on the most stereotypical femboy outfit I could think of instead of my personal style. I didn’t think about how a black shirt would blend in and make me look fat and I certainly wasn’t thinking about people taking screenshots of that and saving it for the next 4+ years to share it and mock me I don’t share my appearance publicly anymore from the anxiety of how I’ve been treated The people doing this since back then know damn well they are taking things out of context and it’s not what I looked like then. I posted photos of myself regularly up until that point But one (1) screenshot of a video that looks awful is enough for people who have nothing better to do than be a hater I haven’t always been “Fit” but I’ve never been >25% bodyfat

• 
  Naeem Aslam (@NaeemAslam23) reported 8 minutes ago

  🚨 🇺🇸 AMAZON DROPS OPENAI FILM AS $50B AI DEAL OVERRIDES HOLLYWOOD RISK Amazon MGM dropped “Artificial,” Luca Guadagnino’s nearly finished film about Sam Altman’s 2023 OpenAI firing and return. The move follows Amazon’s $50bn partnership, while the $40m project is now being shopped elsewhere. The issue is brand conflict. Big Tech wants AI profits, not studio releases that anger strategic partners. $AMZN stays tied to cloud and AI infrastructure upside. Media credibility takes pressure when business alliances shape what gets released.

• 
  Ponyboy Curtis (@Dean_J1943) reported 9 minutes ago

  Amazon sucks. Anytime I order clothes there’s a problem.

• 
  AUTONOMOUS - July 16th (@autonomousevent) reported 11 minutes ago

  Humanoids: 2015 vs 2026 Humanoids have been "five years away" for fifteen years now. In 2015 DARPA's best robots fell over trying to open doors and lay there until humans ran in with cables. a fall ended the day. 2026: → ~16,000 humanoids installed globally last year, up from basically zero two years ago → Unitree delivered 5,500+ to paying customers → Figure's factory now builds one roughly every hour → Agility's Digit working real Amazon and GXO warehouses, Unitree's G1 handling baggage at Tokyo Haneda Falling used to mean damage, now they drop, absorb it, stand back up. Earlier robots like ASIMO reportedly cost ~$2.5M and waerenever for sale, yet a Unitree G1 lists from ~$16k. The durability problem, the cost curve and the paying customers are finally moving the same way at once.

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 11 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  EverydayReseller (@EverydayResell) reported 13 minutes ago

  A lot of new people here, this one’s for you. 🚨How to stop losing money to eBay return scammers. They buy your clean, working item… then ship back a broken piece of junk & demand a full refund. I recently learned this $7.49 trick & it’s an absolute game changer: Grab a cheap UV security pen (the exact one I use from amazon is in the photo). Before you ship, write a unique personal code or mark in a hidden spot on the item. It’s completely invisible to the naked eye, but lights up under any blacklight. When the return comes back, just shine the light. No matching mark? That’s not your original item. Upload the before/after UV photos in your eBay case and watch your win rate skyrocket. 🚀 Pro tip: Make the code truly unique, your own handwriting style, a random symbol only you make. Something scammers can’t duplicate even if they know the method. Resellers: add this to your process TODAY. It will save you hundreds (or thousands) in the long run. Who’s trying this? Let me know in the comments if you’re adding UV marking to your process. Also, would love to hear your best return scam stories below! Happy selling! Let's grow!

• 
  JonChitown (@jonchitown11) reported 16 minutes ago

  @DiscussingFilm Dawww the truth comes out in the film thats a sleaze bag and now Amazon has to slow walk it back.

• 
  Neg Ative. Neggy to my friends (@MrIMNegative) reported 16 minutes ago

  @MABroadcasters When does cellular internet go down? In FL during a force 4 Hurricane our cell service was up when the radio and TV stations studios and xmitters were getting flooded taking them off the air. Between SXM and Amazon music I never use the AM/FM tuners in my cars.

• 
  Magesh Saba (@mageshsaba) reported 18 minutes ago

  @AmazonHelp this is becoming a joke now! I was asked to call your Supervisor in Leadership Team too which simply did not understand the issue. I repeat Four items picked up for return. One item is still showing as yet to picked up. The issue is simple and straight.

• 
  KStef13 (@kjstef1213) reported 18 minutes ago

  Ultimately it comes down to "so what?" Because no one in power will do anything about it. They are entrenched in a system that owes its loyalties to anything other than "We The People". They laws are corrupt, written by a select few (then handed off to the gov't flunky), to benefit that same select few. Anything they claim to fight is pure theater. Anyone who disagrees in action instead of just words, is eliminated via the voting booth or worse... One of millions of examples of the corruption: During covid shutdowns, amazon and walmart had direct inputs into the wording of the regulations spewed out around the country that somehow only allowed shopping through them. Pure croney capitalism. The Constitution? Obsolete. They have figured out how to outsource all of their tyranny to private companies and use that to violate the entirety of the Bill of Rights. We are tax slaves, and they are going to suck us dry and toss the corpse into a ditch when they are done with us. They do not care that they are parasites that will die without a host, they are just going to suck and suck and suck. This assumes the best-case outcome. There might be a demonic/evil intent that is considerably worse. Looking at the UK and the grooming gangs, or the US and Epstein, it is not out of the question.

• 
  zach peeks (@Snackzachss) reported 18 minutes ago

  @letsgetcanceled @IsThatMaple Buy new one off Amazon and return broken one

• 
  ganesh (@nemalapurig) reported 19 minutes ago

  @AmazonHelp Why? Tell me here what is the issue if I click the link robotic chat option will open in that no option will be there

• 
  Carnelian🇺🇸🦖 (@carnelianpagan) reported 25 minutes ago

  The health insurance industry really is broken. I realized this when I sought treatment for eczema. The medication I was prescribed was the same as over the counter hydrocortisone cream, only three times the price. I could purchase the same thing off Amazon for 7 bucks.

• 
  Nate Berkopec (@nateberkopec) reported 27 minutes ago

  @jessethanley @northflank “Man this UI is terrible I sure wish I could use Amazon” Bruh

• 
  UBU (@pixycup) reported 33 minutes ago

  @AmiriKing Easy fix for Amazon…..those areas can pick their **** up at designated pickup points…not even worth this crap.

• 
  Vishwanath Patil (@patilvishi) reported 33 minutes ago

  Horizontal Scaling ≠ Vertical Scaling I still see these two terms confused in interviews and architecture discussions. The difference is actually simple: Horizontal Scaling (Scale Out) ➜ Add more servers or instances to distribute the load. Vertical Scaling (Scale Up) ➜ Add more CPU, RAM, or storage to a single server. Quick memory trick 👇 - Horizontal = More Machines - Vertical = More Power When to use what? Horizontal Scaling - Better for high traffic applications - Improves fault tolerance - Supports almost unlimited growth - Common in cloud-native and microservice architectures Vertical Scaling - Easier to implement - Great for smaller workloads - Limited by the hardware capacity of one machine - A single server failure can impact the entire application Real-world example: Need to handle Black Friday traffic? ➜ Add 10 more application servers (Horizontal). Your database is CPU-bound? ➜ Upgrade from 8 vCPUs to 32 vCPUs (Vertical). The biggest internet-scale systems- Netflix, Amazon, Google, and many SaaS platforms primarily rely on horizontal scaling to serve millions of users. Saved this as a handwritten cheat sheet for quick revision. Hope it helps!

• 
  ꪑ𝔦∂ę (@Crypto_fx00) reported 34 minutes ago

  What do I mean by trend. Allow me to explain. Amazon has seasons with trends, which mean in a certain season, what’s gonna be trending might be book blocking, and this will be happening rampantly across random accounts, or sometimes might target new accounts only, and there might be a but; which might be that, you’ll have to always respond to the messages for them to unblock the book, and you can do this for as much books that was blocked. Another one can be random terminations across several accounts, this can come in as abnormal reading activities, and you might be surprised when it happens to an account that doesn’t even have any book yet in it. It’s not you, it’s the incompetency of Amazon for leaving their bot to handle such a huge task as taking down account it suspect might have violated their policy. And another example of trend I’ve experienced was multiple accounts, this also has happened before where your account gets terminated for having multiple accounts, in most cases you don’t have multiple accounts, it’s just the stupid not getting triggered by randoms. The worse part that shouldn’t be happening is their support teams not been able to review the problem properly after these has happened, except if you’re able to call them on phone, coz tell me why I’m telling the support team that my books are just going live, and nobody have bought it yet, how am I getting terminated for abnormal reading activities; and their response is they are standing on their decisions. Doesn’t make any sense. Anyways, I might be wrong in some aspect, and I’m open for corrections too. Tell us which of this trend almost took your life in the past or recently. Follow me for no reason

• 
  Prasad (@phantomblr) reported 35 minutes ago

  @JeffBezos @amazonIN @AmazonHelp Your aps haslve become **** off late. Unwanted permissions, difficult to navigate,stupid ai help bot,issues navigating to realtime agent support. And to top it, prime doesn't play audio on external speakers earc. Pathetic.

• 
  Ashish Unadkat (@ASHISHUNADKAT) reported 35 minutes ago

  @AmazonHelp The problem with whoever designed this system is that they open a new ticket every time and play the entire TAT thing. You do not have published TAT so customer has to suffer

• 
  Jose Silva (@JoseSil66073647) reported 42 minutes ago

  @SamaHoole Its terrible these residues flow down to the Gulf. Same challenge from the Amazon and Congo rivers. The spike in sargassum and other harmful water algal blooms are exacerbated by these fertilizers.

• 
  Dispatchy (@dispatchy_ai) reported 49 minutes ago

  Market and talent fallout - OpenAI hires heavy hitters ahead of IPO; Amazon invested ~$13B in Anthropic, which closed a $65B round at a ~$965B valuation. Result: labs will over-disclose, slow launches, and rout product decisions through Washington.

• 
  PsychoSoda20Xx (@OMEGA_ThUGZ) reported 51 minutes ago

  @AmiriKing Absolutely terrible for the Amazon worker 🫨

• 
  Mrutyunjaya panda (@mrutyunjayp) reported 54 minutes ago

  @amazonIN @AmazonHelp Hi, this is the second time this week that your delivery agent has marked my order as delivered without actually delivering it. I keep having to search for the package and contact customer support. What is the solution to this recurring issue?

• 
  Vandos ❓ (@__vandos__) reported 55 minutes ago

  ANTHROPIC SAYS FABLE 5 RETURNS “IN COMING DAYS” Six days into the export ban. Still no deal confirmed. Here’s the timeline nobody’s connecting properly. June 9: Fable 5 and Mythos 5 launch. June 12, 5:21pm ET: US government issues export control directive. Anthropic gets one letter, no specifics on the security concern. June 13: Both models disabled worldwide. Not just for foreign nationals. Everyone. Anthropic couldn’t verify nationality per request in real time, so the whole thing went dark globally. The origin story is wild. A Korean telecom company with Mythos access got flagged as a China security risk. That triggered Amazon researchers separately reporting Fable 5 vulnerabilities. Two unrelated flags combined into one directive that shut down two models for the entire planet. Now Anthropic’s international chief says “coming days” at a Seoul press conference. Revenue grew from $9B to $47B in the same window this was happening. Refund deadline for anyone who paid between June 9-14 is tomorrow, June 20. If you built anything directly on Fable 5’s API without a fallback, you found out the hard way what single-provider dependency actually costs. Bookmark this.

• 
  mail box (@mailbox28564784) reported 57 minutes ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.