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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 24: Problems at Amazon

Amazon is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Spartanburg Website Down 1 hour ago
Wixom Sign in 2 hours ago
Orlando Website Down 2 hours ago
Folkestone Sign in 4 hours ago
London Errors 4 hours ago
Toronto Website Down 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • thatladtemod
    thatladtemod 🧑🏾‍💻 (@thatladtemod) reported

    Then came building ML solutions with Amazon SageMaker AI. We then broke down classification vs regression problems—understanding not just what they are, but when to use each. And that naturally led into confusion matrices and evaluation formulas.

  • iamhere2234
    iAMNOTHERE (@iamhere2234) reported

    @igrochyok @Bossy_Leah Healthy people do expect to be productively employed. Retail expects you to pay to keep their employee wages down. That's Walmart, Target, Kroger, Safeway, Amazon. Stop going after the people who need assistance and start going after the people who demand we pay their workers.

  • Erickdanielson9
    Daniel Ericksen (@Erickdanielson9) reported

    Shut Amazon down

  • longtimegone65
    longtimegone (@longtimegone65) reported

    @33lunasea @Vikings Every player taken in every draft is a what if. Injury is my issue he may be a hall of famer for all I know. Would your return a damaged package to Amazon you got in the mail? Yes he has size and skill no question but a foot injury is a bigger deal than let’s say a shoulder

  • WicMets
    WicMets🇺🇸 (@WicMets) reported

    @AmazonHelp They sent me a broken link. You can’t make it up. Horrible ai, horrible chat interface, horrible customer assistance. Bezos is sending his wife to the moon and you can’t even tell a customer when something will arrive.

  • Bob22214833
    Bob (@Bob22214833) reported

    @boardgamedealz @ThamesAndKosmos @amazon In my experience sale price on this usually goes down to about $25.

  • jumper1095
    Jitendra Kumar (@jumper1095) reported

    @AmazonHelp @amazonIN @amazon Thank you for your response. I couldn’t connect within the 1-hour window as the link expired. Kindly share a new link or alternative way to reach your team. The issue is still unresolved despite multiple proofs of damaged delivery. I request your support for a fair resolution.

  • GTarantula37851
    Giant Tarantula (@GTarantula37851) reported

    @sedullus_1 @Nonuser841596 @Green_Onions67 I prefer to keep the amazon instead of letting latinos shave it down and put a bunch of favelas instead, you guys cant make a working society

  • vanita_2380
    vanita (@vanita_2380) reported

    @AmazonHelp Not working

  • tusharbadhe07
    Tushar Badhe (@tusharbadhe07) reported

    @AmazonHelp @Delhivery AWB 13372142901740 – Due 15 Apr, still pending. In my city but stuck. No call, no attempt. Falsely marked “Customer Refused”. I did NOT refuse. This is a false update. Take action and fix it. Amazon, stop using Delhivery here — unacceptable service.

  • ravindrachandan
    Sir Ravindra S Chandan (@ravindrachandan) reported

    @AmazonHelp Asking me to simply 'place the order again' is unacceptable. I am not going to re-order after the experience I have had. It is clear that you are ignoring my complaint rather than solving it, and you have no regard for my time. Your team lacks any genuine problem-solving ability.

  • Gameboyzntheho1
    Gameboyznthehood (@Gameboyzntheho1) reported

    @amyblance2000 @Geniustechw She scared Amazon away from long island city with 20,000 jobs. Shes a slow adult, much like yourself.

  • rajupulz615
    raju narayanan (@rajupulz615) reported

    @amazonIN @AmazonHelp Sub. Refund not genereted. Dear Amazo support team Iam writing to escalated an issue regarding order id. 403-7884467-456343. Iam initiated return for the item as it was not functionally proper. The return request was accepted by your system on 18/4/26

  • RajuHasmukh
    raju_hasmukh (@RajuHasmukh) reported

    @EduardHabsburg I still collect stamps. What is also a tragedy is that no one writes letters with ink. And also in many countries postal services are being scaled down due to no demand for their services due to Amazon etc.

  • BipinM67895
    Bipin Mishra (@BipinM67895) reported

    @AmazonHelp Do you take your customers for fools? I have been working on this very issue continuously for the past 15 days, yet no solution has emerged.

  • Lumi_Lucky
    Aurora ✨ (@Lumi_Lucky) reported

    @BullrunnersHQ Until the Amazon Newsroom issues an official statement, this is just typical engagement farming from the XRP social media circles

  • TiwariRamm15275
    Rammani Tiwari (@TiwariRamm15275) reported

    @AmazonHelp Hello, Do you take your customers for fools? I have been working on this very issue continuously for the past 5 months, yet no solution has emerged. Don't Mind but you @AmitAgarwal all Frod

  • NKaderu
    NareshKumar Kaderu (@NKaderu) reported

    @AmazonHelp Pls solve the issue ASAP

  • GeetikaAhu5290
    Geetika Ahuja (@GeetikaAhu5290) reported

    @AmazonHelp I had two issues one of return/refund the other of unlocking my one a/c. No help I could be provided on these two by your customer reps. Why do they come on chats and phones if nothing is in their hands?!

  • UjjwalK34345310
    Ujjwal Kumar Singh (@UjjwalK34345310) reported

    @AmazonHelp @JaikyYadav16 @ShyamMeeraSingh i want to escalate this issue from your end to prevent such practices in future.

  • MOASSeth
    MOASS.eth.sol, CFA, PhD (@MOASSeth) reported

    Amazon just shut down their Queens warehouse

  • madhavarimilli
    Madhava Rao (@madhavarimilli) reported

    @AmazonHelp @amazonIN Your chat link is not working I am disappointed with this kind of service. I regret auto renewing prime membership and just ordering 1 item made me not eligible for refund and the item also has not been delivered. I need a refund of prime it's useless if this is the case.

  • mnhiremath25
    Manjunathswamy H (@mnhiremath25) reported

    @AmazonHelp Would like to clarify- I AM NOT YOUR EMPLOYEE TO CLICK AND GET RESOLVED OF MY ISSUE - You people exist bcz of customer service so, Arrange a call back on my Contact 9538999025 I had enough of your reporting , calling ur support team - @jagograhakjago this is the situation

  • collector075
    TheCollector (@collector075) reported

    @Gentlman_Gaming @amazon Amazon has gone down hill

  • heckerfreddy
    Freddy Hecker (@heckerfreddy) reported

    @PeterSweden7 I am in the bolivian Amazon and we have no birth problem. In 1972 our City had 16.000 people, no we have more than 120.000. If you want birth, pay the mothers 500 Euro for each child from 0 to 18 years. .

  • mnhiremath25
    Manjunathswamy H (@mnhiremath25) reported

    @AmazonHelp Plz read your earlier responses Ruheena now youre acting smart and Humble. If you cant access customer details via social media its your amazons system issue. I dont care. Its your job to help customer when we approach you

  • dipam_sarkar06
    Dipam Sarkar (@dipam_sarkar06) reported

    @AmazonHelp 2 minutes ago I could connect with your team and the customer executive assured me my issue will be solved between today. thankyou

  • Steevisms
    Steevin (@Steevisms) reported

    @AmazonHelp Yeah this needs to just be a refund and even then that doesn't solve the problem because it was a time sensitive order thats too late to receive and im ruining a vacation wasting time messaging you

  • MichelangelYo
    Michelangel Yo (@MichelangelYo) reported

    @default_friend Half of Hasan's crowd has probably returned a box of rocks to amazon however. (which i don't have a problem with morally)

  • NitinSi01455941
    Nitin Singh (@NitinSi01455941) reported

    Amazon Prime India or Amazon Patience India? Ordered O General AC on19Apr(403-5952672-0312330), promised delivery on 20Apr. 20th: “Vehicle broke down” 21st: Same excuse, different partner 24th: Still no delivery Customer care says seller gets 5 days. @amazonIN @Flipkart @amazon