Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (45%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Rochester	Errors	9 minutes ago
Montigny-le-Bretonneux	Errors	2 hours ago
Tucson	Website Down	6 hours ago
Seattle	Website Down	17 hours ago
Houston	Errors	1 day ago
Málaga	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anarchievsky (@Anarchievsky) reported 41 seconds ago

  I was all excited to see Similasan eye drops back on Amazon - only drops that ever worked well for my dry eye issues - after Biden Regime had banned them (can't have homeopathic drops that work compete with American chemical trash!). But they aren't the real homeopathic Similasan - they've sold out & just re-branded with new US formula "inspired by natural ingredients" (LOL) no different from other useless chemical trash you can get for half the price. **** this stupid country.

• 
  Aman rana (@AmanRan59111451) reported 2 minutes ago

  Godrej washing machine has been in good working condition since 15 years and never had a technical issue. Meanwhile, machine from @BoschGlobal @boschindia broke down on the first day I purchased it from @amazon. What a poor unreliable tech era

• 
  Mark Kretschmann (@mark_k) reported 2 minutes ago

  ChatGPT got really good with finding products on Amazon! I just tried to search for a very specific and hard to find product category, and gpt-5.5 Extended Thinking had no trouble finding suitable products that I had missed with manual search. Give it a try!

• 
  Kevin “Racked” Kisner (@BoBigBallss) reported 4 minutes ago

  @american703902 @thebradhop Yeah I had to go out and buy another alarm clock off Amazon but then that one didn’t work either so maybe I’m the problem

• 
  Anna Singh (@anna_fanatic) reported 6 minutes ago

  @AmazonHelp You can’t sort a customers concern you can’t clear a technical issue where my prepaid orders get auto cancelled We have to write openly because ur team has stopped responding I can share all screen shots

• 
  Amazon Help (@AmazonHelp) reported 9 minutes ago

  @itz__ronik Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Rishi (@Ruhk_791) reported 13 minutes ago

  @AmazonHelp This link is not working

• 
  Ye Olde Droog (@pblaylock78) reported 16 minutes ago

  @TheMiddleborne These people absolutely refuse to fix anything. "We can't" - "It won't work" - "our walls are too thick, you can't drill through 24" of wall" - "It costs $30 a month to run" - "A portable one is $200 on Amazon, we can't afford that" Excuse after excuse after excuse

• 
  Omasiri Udeinya (@Mr_Omasiri) reported 18 minutes ago

  Dear @amazon your new passkey flow is broken. Fire devices cannot log in if they don't support passkeys. There's no option to bypass it. Someone ( a human ) needs to take a look.

• 
  Justin (RIP RJ) (@TORNADOOFDOOM2) reported 23 minutes ago

  PSA: NEVER order a bike off of Amazon unless you want daily problems with it.

• 
  Ronik (@itz__ronik) reported 24 minutes ago

  @AmazonHelp Send me in dm its not working

• 
  63green (@63green) reported 26 minutes ago

  Every time I order from Amazon, I hate them even more. I’m down to once every few months, and yet somehow, they still make those few times a miserable experience. Fake products, late deliveries, busted items… seriously, how are they still in business?

• 
  Definitely Not Don (@bannedforfun) reported 27 minutes ago

  @DolioJ @amazon Before this issue is resolved you're going to be on a first name basis with half of India.

• 
  Subham Rath (@Subham7Rath) reported 29 minutes ago

  @AmazonHelp Call support:receive irrelevant emails/calls. Escalate to senior teams:get repeated assurances and promises. Contact social media chat:same fake assurances. Email team:responses discuss a completely different issue. ECR: provides incorrect information/disappears from the mid.

• 
  Devanshu Jain (@Jain_Devanshu_) reported 30 minutes ago

  Day 11 💻 Amazon Hackathon OA ✅ Final Interview ✅ LeetCode POTD ❌ (Segment Trees got me today) 1 LeetCode Problem Solved ✅ Didn't know Segment Trees. Couldn't solve the POTD. Instead of skipping it, I spent time understanding and learning it #100DaysOfCode #buildinpublic

• 
  Spawn of Scorched (@ScorchedAlbert) reported 31 minutes ago

  @ShellMikey if you ever want to collect the older comics, get the compendiums on amazon. they're very cheap for how many they have in each volume and they don't skip issues like the origins collections do (i made the mistake of buying vol. 1 of origins, plus those are more expensive too) 1/2

• 
  Lightstone (@riverlight55) reported 32 minutes ago

  @Eunicedwong @AshCrypto What BTC needs is a lobotomy. Useless. No utility. Something after the coming crash. Mind you is completely manufactured by a captured market. Will be scooped up by the big end of town. Reflect back to Dot Com breaking. The big bois missed the run. Amazon. Microsoft. Apple and so on. Rinse, Repeat. They want infinite control. Your backing the wrong Bitcoin There is only one. There will always be only one. @BSV the one to guide them all. Currently trading at $14. Compared to 73000. Make no mistake. Bitty is going down to 20000. Capitulation en masse. Then QE starts. 7 to 10 trillion. Use your imagination. Kaboom. Good luck

• 
  Paul Spence Walpole (@Paul171276) reported 34 minutes ago

  @EdwardJDavey Why are people in power happy that fans get fleeced on a weekly basis by always having to pay Sky, Amazon, TNT to watch football but when they want to watch a big game they chirp up and try to sound one of the people. All parties are terrible at protecting sport on free tv.

• 
  Raman Sharma (@RamanSh19129812) reported 35 minutes ago

  @amazon @amazonIN Actually I had added a 10k amount in amazon pay wallet on 12 may 2026,But because of some technical issue ,amazon convert my amazon pay wallet balnce into gift card .Now they won't return my money ,please look into it ..

• 
  Amazon Help (@AmazonHelp) reported 36 minutes ago

  @RockyBh27306028 @RockyBh27306028 Once you click on the link it will redirect to Amazon login page. Once logged in you will be directed to your Team. Request you to copy and paste the link in the new browser and try again. -Anantha

• 
  Mariann Coyle (@CoyleMariann) reported 37 minutes ago

  @gman5180 AOC is incorrect AGAIN. We the ppl are noticing change for the good. AOC let down her own constituents by pushing AMAZON business out

• 
  Nova (@NovaXCode) reported 38 minutes ago

  🚨 Nobody is talking about how the AI bubble is finally bursting, and it is hitting corporate wallets hard. Amazon literally set a quota for 80% of developers to use AI weekly and gamified it with a leaderboard. Now, they are shutting it down because engineers were "tokenmaxxing" with fake tasks, causing their cloud bill to skyrocket. A senior executive actually had to tell staff to stop using AI "just for the sake of using AI". They are not the only ones panicking over token costs: > Uber burned through its entire 2026 AI coding budget by April. > Microsoft is cutting back on Anthropic's Claude Code for its developers because the token costs are too high. > One unnamed company accidentally racked up a $500 million Claude bill in a single month due to a lack of usage limits. We went from "AI is going to replace you" to "Please stop talking to the AI, it costs too much money" real quick.

• 
  The Brock (@Idlebrock) reported 42 minutes ago

  @LightOnLiberty @TheLizVariant The search feature has been broken on Amazon since they rolled out that AI crapbot-Rufus. And "prime" is now within a month or two of ordering.

• 
  Stefan Jacobs (@stefanjacobs) reported 43 minutes ago

  @uMarhobane @zoomer_cape You could maybe also later sell a book with your favourite essays? Also good to have ideas written down - helps to organise one’s ideas. Isn’t there a platform for selling magazine subscriptions? Maybe through Amazon? I’m willing to pay a premium for easier reading to cover Amazon’s or the platform’s cut - your current price is in any case too low, imo. I think people that want to subscribe to it, are willing to pay more. It’s niche enough to cost multiple times more. No expert in this field, so take it with a grain of salt.

• 
  Dannydangersenpai (@dannyboywood1) reported 43 minutes ago

  @playtlgame Well, I'm not sure where ******** to go in this game now because I need 5,500 to progress but where do I go to do that? Y'all need a better guide to this bullshit grinding. This game is already falling because of it. Fix that ****. Daddy Amazon can't back you forever

• 
  Bhangdia_k (@BhangdiaK) reported 44 minutes ago

  @AmazonHelp Any update for me? The order details are dm'ed.. please note this this issue is being faced by a senior citizen ..

• 
  DudeLove (@DudeLove__) reported 47 minutes ago

  @AmazonHelp Ordered items from Amazon Now a while ago. Some items were missing. Called the agent twice, said he'll deliver those in a while. No sign yet. ORDER ID - #405-0669313-6044341 In-app issue mechanism via chat does not help. Only reports but does nothing. Lame services :(

• 
  🐀 (@ratapsst) reported 47 minutes ago

  @sihir_sains dude how ******** are you people having so much trouble with suitcases? i just buy whatever looks decent on Amazon and they last me 5-8 years. if you know the names of a bunch of suitcase brands and are spending 4+ figures on them only for them to break, ur straight up retarded

• 
  Mark Paul Sebar (@MPSebar) reported 48 minutes ago

  @AmazonHelp @JeffBezos delivery complaints, driver's vandalizing property, online customer service is very rude, this has occurred recently. When are you going to begin delivering with drones and robots. Cause the service of delivery at Amazon here has gone way down to crap with very nasty drivers as well as clueless customer service reps on the phone.

• 
  Asif Hameed (@asifgoa) reported 59 minutes ago

  @AmazonHelp Tried accessing the link but I am getting the error that return window expired whereas I have done the return well before the expiry time but the pick-up was not done