Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Timpson	Website Down	5 hours ago
Fort Worth	Website Down	7 hours ago
Benito Juarez	Errors	7 hours ago
Marcheprime	Website Down	8 hours ago
Suresnes	Website Down	8 hours ago
Cenon	Website Down	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henryk Sarat (@henryksarat) reported 1 minute ago

  @benoitc @johncrickett Nearly every big tech service you use. When was the last time you remember that Google or Facebook were down and if so for how long? Amazon had their AWS outage recently but that was due to AI coding. Super rare occurrence. Pretty amazing how many 9’s of uptime they even offer.

• 
  Johnny Yukari (@JYukariHero) reported 1 minute ago

  @payloadartist Nuking **** with one API call and zero confirmation? That architecture was already broken. AI just did it faster. Amazon held mandatory meetings on this exact blast radius issue. Blaming the model misses the point.

• 
  Jimmy the Geek (@BloodwingBD) reported 2 minutes ago

  @allenanalysis Amazon had a similar problem a few months ago. It's AI decided it was easier to delete their production environment and start all over. A human wouldn't do that.

• 
  Dianna Wentz (@DiannaWentz) reported 2 minutes ago

  @amazon ur app offers no email address nor phone number. My monthly emergencee is listed as delivered by usps to my mailbox...it is NOT here and not at my neighbors. Fix this plz

• 
  Bhum! (@bhumika_bhumiii) reported 6 minutes ago

  @amazonIN @AmazonHelp Your few items are not having return option, this vendor is selling electronics items which is not working properly and not following safety guidelines, and selling non refundable items. Please check this issue asap

• 
  𝙎𝙪𝙥𝙥𝙤𝙧𝙩𝘽𝙖𝙗𝙚💛 (@supportxbabe) reported 7 minutes ago

  @ahhdam1 @RoseTsunami @heyyitsjanea Ur slow Amazon has same day shipping and 2 day shipping they only are able to achieve that by always having drivers around the clock morning and night to get it done. If they didnt it would be like fedex or ups

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 8 minutes ago

  @BradenShamo Customer: Hey Amazon, you said the package was delivered but we never got it. Amazon: no problem, can you please send photo evidence

• 
  Daniel Carey (@CustortroyCarey) reported 9 minutes ago

  @AmazonHelp All the links you are providing are not working

• 
  Rahul Thakur (ਰਾਹੁਲ ਠਾਕੁਰ) (@rahul354star) reported 13 minutes ago

  @AmazonHelp Hello did you consider this issue as important or not?

• 
  ASHOK YADAV (@ashok210987) reported 30 minutes ago

  Why product return is getting canceled without any issue . What is this new fraud. Spoke to Cutomer care 10mins but all fake promise . What new fraud @AmazonHelp @amazonIN

• 
  LakSpectator (@LakSpectator) reported 31 minutes ago

  .@AxisBankSupport I need help to redeem my reward points for Amazon Pay voucher. I am sending you all my details over DM [chat] here. YOUR CUSTOMER SUPPORT REFUSES TO BELIEVE THE PROBLEM IS AT YOUR END. BEEN TRYING ALL DAY, AFTER STRUGGLING 3 DAYS. PLEASE DO SOMETHING.

• 
  Sandy Petersen 🪔 (@SandyofCthulhu) reported 31 minutes ago

  @LeoTrapovich Yeah but three or four angsty kids living in the Amazon and angry at the world seems like an easier problem to face than a whole race of Frankenstein monsters.

• 
  Vince (@VincenzoPala) reported 31 minutes ago

  @Kuenni_SK @Investinc_Intel Sears and JC Penny are strong, all the fear around Amazon taking their business should not be a problem... See how dumb that sounds?

• 
  Dianna Wentz (@DiannaWentz) reported 33 minutes ago

  @AmazonHelp Nope, I did all that nothing there helps. It's not here, not at a neighbors. It gives no links to actual customer service. It is not at all helpful. It was not delivered, it is not here and Amazon is the seller. Can u plz fix this.

• 
  VOC.AI (@VOC_ai) reported 33 minutes ago

  @jassneetsingha we analyzed 48,000 amazon basics reviews and found that 14% of negative sentiment stems from perceived durability issues despite the lower price point. being cheaper buys the first click, but the data suggests long-term retention is lower compared to category leaders.

• 
  Alec (@TheOneGroupAI) reported 34 minutes ago

  Amazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.

• 
  Most Foul (@Most_Foul_) reported 37 minutes ago

  @nimgaladh I tried watching the new Running Man on amazon. The writing is ******* terrible. It’s really really bad. Almost all media is like this.

• 
  whyme (@life_z_b) reported 41 minutes ago

  @AmazonHelp @amazonIN @amazon We've noticed that when we post in public, only you respond, while customer care doesn't seem to be addressing the issue. It's been 10 days, and nobody has come to pick up the damaged item.

• 
  Alexander (@Mdkhurshed76417) reported 43 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Matt (@tayowave) reported 44 minutes ago

  ESPN Hockey coverage is absolutely ******* terrible NHL needs to do a deal with Amazon asap

• 
  Hentaigana 🔔🔔 (@Hntaigana) reported 46 minutes ago

  @AmazonHelp To be honest, the customer service is pretty good about giving updates and sometimes, refunds, when things are late, missing, or damaged. It's just an issue of not being able to count on the delivery estimates like I used to.

• 
  Living Soil Geek 🪱 (@LivingSoilGeek) reported 48 minutes ago

  Instead of wasting money on an Amazon greenhouse, buy clean local compost, some (ink free)cardboard, and straw. Put down cardboard over grass, add compost, then straw and water in. 7 days later, plant directly into it!

• 
  Gauss Research (@GaussResearch) reported 49 minutes ago

  Loaded macro week ahead. Three central bank decisions: BoJ, ECB, FED (Powell's last press conference as Chair). Five Magnificent 7 earnings: Microsoft, Amazon, Meta, Alphabet, Apple. Crypto started down. BTC -1.2%, ETH -2.8%, position trimming before known volatility. No one holds full size into this calendar. Tech earnings and central bank policy compressed into 72 hours. Crypto correlates to equities hard in windows like this, the uncorrelated asset thesis doesn't survive scheduled macro events. Central banks hold and tech beats? Reversal. Either disappoints? Drawdown accelerates. Direction comes after the data.

• 
  208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported 50 minutes ago

  I wish I could confirm my refunds from all of @AmazonHelp delivery errors but it’s exhausting. Particularly bc they don’t give a single F. A driver handed me a bag of leaking liquor and broken glass. And NO ONE CARES. @JeffBezos

• 
  timelock (@hashtimelock) reported 50 minutes ago

  @GovH8sYou @StefanMolyneux also, not sure why im not seeing/experiencing a forest if im in a plane looking down at the amazon

• 
  Bogman (@bogmanosaka) reported 50 minutes ago

  @AmazonHelp PH was not part of the IDs that can be used for 2FA authenthication, how to fix this??

• 
  Shane 💬 (@Technimentals) reported 50 minutes ago

  Sounds similar to what happened to Amazon recently, causing a 13 hour outage.

• 
  GhostInTheModel (@ThatbV) reported 54 minutes ago

  Issue 002 is up. Mythos got leaked through a vendor Discord on day one. DeepSeek V4 closed the open-weight gap. Amazon and Google committed $60B+ to Anthropic in five days. Sullivan & Cromwell filed hallucinated case law. Connecticut passed SB 5. The containment thesis didn't survive April.

• 
  Shivamohan (@ShivaMohan007) reported 55 minutes ago

  @AmazonHelp @AmazonHelp Still no resolution for my issue. Even after escalation and email follow-up, no action has been taken. Refund not processed, pickup not arranged. Extremely poor service. Order ID ending: ****0743 #AmazonIndia #PoorService #RefundDelay

• 
  Reagan (@LeoHarvey_13) reported 57 minutes ago

  Is this how your company operates Your delivery associate tried to deliver my order at 11:39 PM, is this how low amazon standard has dropped down too @JeffBezos @AmitAgarwal @amazonIN