Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Alicante	Errors	4 hours ago
Saint-Herblain	Errors	6 hours ago
Barcelona	Errors	9 hours ago
Narón	Errors	14 hours ago
Vienna	Errors	15 hours ago
Tres Cantos	Errors	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ricard L (@_sdlheat) reported 11 seconds ago

  @SelfReliantCtzn Don’t. Buy from Amazon. When the product turns to **** in 6 months buy the same one and return the broken one

• 
  Andrew Wilkinson (@StartupsILike) reported 2 minutes ago

  OpenAI's first hardware device is reportedly a screenless speaker priced between $300 and $400. Bloomberg says it will be donut shaped, built from high quality metal, and designed to be carried around the house and set down on a nightstand or a kitchen counter. It also has moving parts, which nobody has explained yet. Jony Ive's design studio LoveFrom is building it with them, and the release is expected sometime in 2027. For comparison, Amazon's Echo line runs from about $40 to $240. So OpenAI is entering at roughly double the top of the range. Here is the part worth studying. Smart speakers have been one of the worst businesses in consumer hardware. Amazon reportedly lost billions on Alexa devices, selling them near or below cost on the theory the ecosystem would pay for itself later. It largely did not, because people used them for timers, music, and weather. The category never found the thing worth paying for. OpenAI is betting the assistant is now good enough to change that math, which is why the pricing is inverted. Amazon sold cheap hardware hoping to monetize the interaction, and OpenAI wants a margin on the device itself. That only works if a conversation with ChatGPT in your kitchen is worth $350 more than a conversation with Alexa was. Worth noting the timing, since Apple sued OpenAI in July over alleged trade secret theft, and OpenAI denies it. Launching your first physical product while the largest hardware company in the world has you in court is a choice. The interesting question is not whether the device is good. It is whether the failure of the last generation of smart speakers was a hardware problem or a software problem, because OpenAI is wagering everything on the second answer.

• 
  VerusChristianus (@VChristianus) reported 2 minutes ago

  @johnkonrad @Matt_Romley @RubenGallego Amazon drone delivery will fix this!

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  Firenze (@capoLaVolpe) reported 4 minutes ago

  @amazon @AmazonHelp The product I purchased was missing. We cannot resolve this issue through a solution support line. order no: 403-0270409-3263505. There is no battery charging unit in the product. customer support couldnot resolve the issue. is Amazon Turkey sucks? @AmazonHelp

• 
  Eric G. (@OrangeBlackTeal) reported 5 minutes ago

  @Brash_1 @amazon They're using the old bait-and-**** technique. The bigger they get the more they **** their customers. Those ***** are opening a HUGE warehouse down the road from my ******* house now too.

• 
  Nawaf. (@v__cyz) reported 6 minutes ago

  @AmazonHelp The issue has not been resolved yet.

• 
  DiscoverWealthNow (@WealthDiscover) reported 10 minutes ago

  @AmazonHelp I am completely locked out of my UK account because my Two-Step Verification is tied to an old phone number. Your website login loop and phone support lines are failing to load the ID upload recovery screen for me.

• 
  Shruti Nath (@shrutinath) reported 10 minutes ago

  @AmazonHelp My issue is not yet solved. Waiting for my order

• 
  🍊Doctor DonutSalad (@donutsalad123) reported 15 minutes ago

  @Brash_1 @amazon Btw,Instacart is the best one I’ve used. They will address your issues promptly & issue credits or refunds.

• 
  The Impatient Tourist (@ImpatienTourist) reported 15 minutes ago

  What a terrible time to be a man. Back in the day you could have your family and a whole secret family on a single income selling vacuum cleaners door to door. Now you have to be running one hell of a Crypto empire or Amazon drop shipping fortune to do that 😭

• 
  Genius Business (@GeniusBusiness_) reported 16 minutes ago

  Jeff Bezos: "I always think of us as a great place to fail because we're good at it. We have so much practice." Bezos is asked about pursuing dreams and passions. He reframes the question immediately as an operating problem: "The whole point of moving things forward is you run into problems, you run into failures, things don't work, you have to back up and try again. Each one of those times when you have a setback and you back up and you try again, you're using resourcefulness, you're using self-reliance, you're trying to invent your way out of a box." Then the example, not one of Amazon's wins. It's the two businesses that failed before one of its biggest ideas worked. "We wanted a third party selling business because we knew we could add selection to the store that way." The execution took three attempts. Attempt one: Amazon Auctions. "Nobody came. I think maybe our mother is the only one who purchased something." Mark interjects that he bought a coffee cup. Bezos, deadpan: "So there were two purchasers." Attempt two: zShops. "We opened this thing called zShops, which was like fixed price auctions. Again, nobody came." Note what changed between attempt one and attempt two: the pricing mechanism. Auctions to fixed price. It was a real hypothesis and it was wrong. Nobody came for the second time. The detail that gets flattened when this story is told as a punchline is the burn rate on each attempt: "Each one of these failures is like a year, year and a half long." That's two to three years of engineering, headcount and executive attention spent on a strategy that produced no traction twice, at a company under no obligation to keep funding it. Most organisations kill the initiative after the first failure and conclude the market isn't there. Amazon kept the goal and threw away the format. Attempt three: Marketplace. "We finally came across this idea of putting the third party selection on the same product detail pages that we had our own retail inventory on. We called this marketplace, and it started working right away." The winning move was deleting the separate destination entirely and putting third-party sellers into direct competition with Amazon's own inventory, on Amazon's own pages. The single most counterintuitive option available, and the one that only becomes obvious after the intuitive options have been burned down. Bezos's summary of the mechanism: "That resourcefulness of trying new things, figuring things out. What do customers really want? It pays off in everything." The operating lesson is not "fail fast." Each of these failures took a year to eighteen months. It's that the objective and the implementation are separate things, and the discipline is holding the first while destroying the second repeatedly, expensively, in public. Bezos treats resourcefulness as a standard he applies everywhere, not just at work. His wife's version, on why they let their kids use sharp knives at four and power tools at seven: "I would much rather have a kid with nine fingers than a resourceless kid." He calls it "a fantastic attitude about life." It's also a hiring philosophy. The people who invent their way out of a box are the ones who've been allowed near the sharp objects.

• 
  Flandermaxx (@Flandermaxx) reported 18 minutes ago

  An MIT professor recorded 35 hours of undergraduate calculus in 2006 that quietly runs every rocket, neural network, insurance contract, and trading algorithm on earth. MIT charges $85,000 a year to sit in that classroom. He posted the entire course to OpenCourseWare for nothing. Tens of millions have opened lecture one. Almost no one outside a technical field has finished all thirty-five. His name is David Jerison. He is a professor of mathematics at MIT and the instructor of 18.01 Single Variable Calculus, one of the most-watched math courses in the history of the internet. The 51-minute clip in this video is one lecture from that course, filmed at MIT in the fall of 2006. The line on the board behind him looks like a doodle from a high school notebook. It is the exact math that decides whether a rocket lands, whether a neural network learns, whether an insurance company priced a premium correctly, and whether a trader hedged an option before the market moved. Jerison compresses the entire mathematical foundation of change into one semester. Limits. The language of getting close to something without reaching it. Every derivative in existence is defined as a limit. Derivatives. The rate of change of anything with respect to anything else. Every gradient descent, every rocket trajectory, every option delta on Wall Street reduces to one derivative. The chain rule. How rates of change compose when one thing depends on another that depends on another. Backpropagation inside every neural network on earth is one giant chain rule. Integrals. Accumulating change over time. Every actuarial premium, every physics simulation, every present value of a bond. Optimization. Finding the maximum or minimum of a function using derivatives. Every ML training loop, every logistics route at Amazon, every portfolio allocation at BlackRock. Every engineering degree on earth is built on this one course. Every quant desk on Wall Street interviews juniors on lecture two. Every ML engineer at OpenAI is running an algorithm that reduces to a first-year MIT calculus problem. "Calculus is the language God talks." That is a line attributed to Richard Feynman. Jerison spends thirty-five hours teaching it. Almost no retail investor, founder, or product manager without a technical degree has ever sat through it. The lectures are free on MIT OpenCourseWare. The problem sets and exams from 2006 are still online. Every equation Jerison writes fits in an undergraduate textbook under sixty dollars. The math is free. The willingness to sit through 35 hours of calculus before reasoning about AI, hedging a leveraged position, or reading a scientific paper is a much rarer commodity than the confidence to walk in without it.

• 
  simm !! (@zzerosimm) reported 19 minutes ago

  opened my front door to let my dog out and a amazon delivery driver was there setting down some boxes

• 
  Dr. Insensitive Jerk (@DrInsensitive) reported 20 minutes ago

  Hilarious Marketing Fail Somebody went to a lot of trouble to take pictures without actually using the product. This is the Amazon blurb for a Starlink Mini mount. Every picture shows the Starlink dish upside down, pointing away from the sky. Take comfort that you probably won't do anything this dumb today, unless you buy this mount. Context: I bought this mount.

• 
  Janani (@bookmarkdiaries) reported 25 minutes ago

  @Twisted_Riddle @mosquitobatman Goodreads (owned by Amazon) does not like genuine reviews. It’s pushed down bad ratings.

• 
  Amazon Help (@AmazonHelp) reported 25 minutes ago

  @pcsaini2019 Looks like you've already connected with our regular support team. Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

• 
  Brad Day (@BradleyDay21) reported 25 minutes ago

  Problem with this is that fans are seeing the mess of a season we are about to endure while Ineos are thinking this will help the Amazon documentary with us having a storyline where climbing to 7th might not look too bad

• 
  Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported 26 minutes ago

  @Iromg I had to return my copy that never arrived to get a refund. I'm in 2 minds whether or not to try and purchase it again hoping that it arrives or just wait for the audio version. 🤔 I've not had issues with Amazon before.

• 
  Amazon Help (@AmazonHelp) reported 27 minutes ago

  @KamalKisho5700 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Sadrushya

• 
  Chetan Makwana (@chetanmakwana) reported 36 minutes ago

  @AmazonHelp Issue not resolved.

• 
  Jax Steve (@_Jax1979) reported 37 minutes ago

  Go on Amazon prime tv go to reacher click on more details and give it a thumbs down... :)

• 
  Nick Di Fabio (@NickDiFabio1) reported 37 minutes ago

  How I used my self-publishing to quit my 9-5 in 6 months: • Reinvested everything • Outsourced book creation • Paid for help from people with experience • Worked on my biz for 3-5 hours every Saturday • Found what worked on Amazon & doubled down on it You can do this too.

• 
  Josh Hancock - Mattress Guy Bro (@mattressguysbro) reported 39 minutes ago

  @MikeCalcara Have a sign in my yard that says protected by fafo Has gotten some hilarious reactions from Amazon drivers

• 
  Zoro-san (@Karan56016109) reported 44 minutes ago

  @AmazonHelp I’ve tried the link multiple times, including through a browser, but the form remains stuck on “Sending.” Please resolve this pickup issue. If my approved return is not picked up, I’ll have to escalate the matter through the appropriate consumer grievance channels.

• 
  Cyber Farmer (@CyberFarmerX) reported 50 minutes ago

  What is up with Amazon Shipping? Anyone else having issues? I just canceled prime. They delayed two high dollar items. Then when I needed a medical item, they said same day delivery then late at night postponed delivery until next day. Totally unacceptable.

• 
  Kim (@CastellKim) reported 51 minutes ago

  @joypcoffee @amazon That’s been happening more and more lately. Employee shortages..? Shipping issues?

• 
  GeorgieGirl77 (@4NzikTek) reported 54 minutes ago

  AMAZON COMES TO GILROY AND THE PEOPLE ARE RENDERED VOICELESS By Georgine Scott-Codiga, Americans for Transparency With half the Gilroy City Council, the City Attorney, and the City Administrator all tied to the South County Regional Wastewater Authority, who is left to represent the people of Gilroy? A 98 MW hyperscale data center was approved by one signature, with promises it will run on 100% recycled water. No public hearing, no public review — an outdated zoning ordinance made sure of that. In June, residents filled City Hall asking for definitive, non-subjective building thresholds for large projects like data centers, and a temporary moratorium in the meantime. With a second data center pre-application quietly filed in April — this one on Amazon’s other parcel off Highway 152 — City/SCRWA Attorney Andy Faber told the public: "I don’t think there is any such urgency right now." He was wrong twice over. Weeks later, the City's own Planning Commission recommended public hearings for any project with a significant environmental impact, full stop. Staff rejected it — recommending Council keep the narrower "significant and unavoidable" threshold instead, the same standard that approved the current AWS data center with one signature. Staff, not the public, still decides what counts as mitigable. Now that Amazon has broken ground, the recycled water issue is surfacing — as the City’s own permit predicted it would. Condition 53 of AS 20-23 states plainly that the Recycled Water System Upgrades are "a distinct project, not part of this approval, and subject to compliance with CEQA." That’s not speculation. That’s the City’s own words, on the record since 2025 — yet no environmental review of that "distinct project" has been done. In July, Council/SCRWA Member Kelly Ramirez wrote in the Gilroy Dispatch: "The construction of this pipeline is being paid for by AWS." Valley Water’s own contract records say otherwise: the pipeline is funded 100% through the Water Utility Enterprise Fund, charged to Zone W-5 — Gilroy, Morgan Hill, and San Martin ratepayers. Amazon isn’t paying for it. Ratepayers are. That statement has yet to be retracted or corrected. It also raises a possible Proposition 218 claim: ratepayers funding infrastructure they have no immediate access to. AFT, through public records, obtained an email in which Amazon asked the City to confirm a CEQA exemption for the recycled water infrastructure — a maneuver that would once again keep the decision at Staff level, away from the public, with Public asking who is Staff representing, Amazon or the Public? On August 17, without an existing Amazon recycled water contract in place, Council/SCRWA members will vote to approve a reimbursement agreement with Amazon — while separately authorizing staff, on their own, to negotiate the SCRWA agreement behind it. How can the Public determine whose interests these SCRWA/City Council members are representing? Without an existing contract, how can anyone know what numbers are being considered for reimbursement? Aren’t they putting the cart before the horse with the Public’s money? All done by the one signature, one meeting, and the public finds out after it’s already done playbook. Gilroy didn’t get a hearing on the data center. It won’t get one on the water, either — unless people show up and demand it.

• 
  Trump fan💯🇺🇸 (@firefist0420) reported 56 minutes ago

  @JoinTAB_USA @amazon sounds like Germany’s problem to me. I don’t give a **** this is America ******* I only give a **** about America. Germany can go **** itself or all I care. I ain’t selling nothing to them. **** him.

• 
  Boredchitless (@Boredchitless79) reported 57 minutes ago

  @truthtroll_X One of its cookie cutter tactics upon acquisition is to move its tribe into the salaried positions and onto the profit sharing plans. Once done they start reducing payroll usage as a means of profit. So the successful goyim businesses goyim payrolls get cannibalized. The jobs of the many are reduced and the unused payrolls are divided up amongst the few for personal gain, the few are comprised of a disproportionate number of joos, while the disenfranchised are not. They and the other private equity firms basically go around country to country taking non-jewish payrolls after raising prices so they can condone doing layoffs on the goyim and transferring all those paychecks into profit sharing plan gains for joos. It all revolves around personal gain for their group at everyone else's expense. The raised prices are for the goyim, the less jobs are the goyims problem, the lack of business in the area from this stagnating effect are goyim problems. Once they reduce that workforce they also make future profits from wage stagnation through lower job tenure on the goyim positions not on the profit sharing plans, creating revolving door workforce for everyone except their tribe so all the wage growth instead ends up in the upper tier that they tribalize. This is very noticeable with the tech industry where they lay off huge swaths of the workforce and then replace them with a brand new imported large group, effectively resetting all wage growth after an optimal amount of time. This is not just private equity doing this for some decades, once joos got in upper management in Amazon some of the lower tier workforces job tenure has since been reduced to hardly a year, some positions 8 months. They would not do this to their own population if they were in their own country because they know it destroys the workforce. Another reasons they are in everyone else's countries and another reason they will always want to be in other peoples countries. Before they spread this disease of a business model that feeds off non-jooish people, our countries had business models that were beneficial to our people and for our people whether it was for jobs and growth or for the consumers, this business model is neither, it just benefits them with the focus on wage stagnation as close to slave labor as they can get and just an illusion of focus on increased sales, services, production or true growth.

• 
  Borris Manville (@BorrisManville) reported 58 minutes ago

  I discovered some rather unfortunate news this morning. When I took off my house slippers this morning as I was starting my laundry, I found a rather large hole in my favorite pair of socks. Upone checking the other sock - it also had several holes. Sigh. I bought these back in 2022 "Copper Fit" work boot socks. At the time, there were constant commericals for the "healing properties of Copper-Infused socks." I got two pairs for $12 and they have been great, but now I'm down to just one pair. I did order three more pairs this morning on Amazon, and they are supposed to be here on Sunday morning.. But there was a stretch of about 30 seconds where I was nearly inconsolable...