Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Some problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

July 21: Problems at Amazon

Amazon is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Website Down
(40.25%)
Sign in
(37.29%)
Errors
(22.46%)

Amazon Outage Map

The most recent outage reports and issues originated from:
Girona Website Down
Salem Website Down
Trenton Sign in
L'Olleria Website Down
Newquay Sign in
Tacoronte Sign in

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • LauraOliverUSA Laura Oliver (@LauraOliverUSA) reported

    @JahnKitty @PeteButtigieg And one more thing: If it's the extra high carbon dioxide levels people are freaking out over. We know how to fix that. STOP the morons who are cutting down the Amazon (and other) rain forests from doing that. And, also, plant millions of new trees everywhere they will grow.

  • dhirajwrites Dhiraj (@dhirajwrites) reported

    @AmazonHelp Internet bandwidth is not the issue as other videos are working fine. The issue is only with some episodes of @Suits_USA like the first one, just keeps buffering.

  • sasinambiar Sasi Nambiar (@sasinambiar) reported

    @amazon Ordered a Himalaya Babycare gift pack. The package was tampered, Seal broken. On asking the delivery agent later, he replied that he also received in the same way. When said that I will raise a complaint to Amazon, he was like.. I don't have any problem, you may complaint

  • vihar1903 Vihar Mamania (@vihar1903) reported

    @AmazonHelp OK so reinstalling helped episode 1 and 2 are sorted, but episode 10 says 'managing partner' and I am sure the video to it is in 7th episode, I dont Know if its only me, but the videos are out of order, wierd issue though

  • NamitaPuri07 Namita Puri :) (@NamitaPuri07) reported

    @amazon other brands can help. Ur team had some special issues it seems. Let file it tomorrow cause ur services and products cause alot of issue to me

  • Beyfan1981 Naloncé (@Beyfan1981) reported

    @NtateZagadat And I stream on Spotify,Amazon,Tidal and YouTube. I need to shut the computer down for a bit

  • 121vikash In2uitive (@121vikash) reported

    @AmazonHelp I have reported it yesterday to Ur customer service team and also today. I have been told to wait till tomorrow. I have raised the issue with pickup point 3 months back also with customer service team.

  • johnnyb312 JoHn (@johnnyb312) reported

    @CNBC @CNBCMakeIt @amazon your one of the largest producers of the exact problem your supposedly trying to fix.

  • ManvarChittala Manvar Chittala (@ManvarChittala) reported

    I also called up customer care to explain my issue but no help! I have been with Amazon for over 5 years now and this is the first time I am experiencing very annoying service! I hope you won't disappoint me ! I am sure to stop using Amazon in future if this issue is not resolved

  • RycaveUK Rycave (@RycaveUK) reported

    @AmazonHelp I now can't contact the seller. Amazon told me to only go through them and not through the seller. When I try to contact the seller I get an error message as if they blocked me. This is why it has fallen to amazon. As they keep promising me stuff and not doing it

  • LokeshVasnani Lokesh Vasnani (@LokeshVasnani) reported

    @ICICIBank_Care @AmazonHelp You people are not interested in solving your customers problems. Bad Customer service from both the companies. It's time to move on to Flipkart Axis.

  • 121vikash In2uitive (@121vikash) reported

    @AmazonHelp @JeffBezos I request u to kindly include my home address as covered area for Amazon transportation. U have a hub in the city which is hardly 3kms in radius. You deliver just 1 KM's down the road. My society is a 400 member upscale society

  • sandeepmaini108 SANDEEP MAINI (@sandeepmaini108) reported from New Delhi, National Capital Territory of Delhi

    @AmazonHelp I hv already reported d matter to ur customer care they were also helpless.. Please learn from other grocery delivery players like @bigbasket_com I have never ever faced this issue. My next grocery order will be 4m them. Change your packaging way.

  • 123jain Akshay jain (@123jain) reported

    @amazonIN @JeffBezos @AmazonHelp @amazon @XiaomiIndia they were denying to do the same. This was not at all expected and not even acceptable to a customer. Very poor and worst customer service. I suggest @XiaomiIndia to look into this issue as this will impact your image also

  • pooranlaw prakash pooran (@pooranlaw) reported

    @BreitbartNews She is a comedian. Lost Amazon bc of her ignorance about basic economics. Represents 13,000 people. Behaves like she has a mandate to change the country. Cannot be taken seriously on any issue. Loud mouth, no substance.

  • playitcoolmv ansel #mxinla (@playitcoolmv) reported

    @sunbbysanha amazon has a really good tracking system theyll tell you exactly where it is and when it gets to your house and stuff, ive never had a problem with shipping from amazon hehe

  • IshmaelW33 ishmael (@IshmaelW33) reported

    @CNBC @CNBCMakeIt Kind of a silly thing to say, as o e can spend billions on saving it, and laws can prevent companies from also destroying it, abd Amazon has a waste problem I heard. So...

  • JessWhitecroft Jess the Reckless☠🏴 (@JessWhitecroft) reported

    I am now shitting bricks, because while everyone assures me that ***** Little Freaks is just the victim of an Amazon glitch, I'm still worried it's about to be blocked because there's too much skin on the cover.

  • shobz ST (@shobz) reported

    @Le_Sabre54 Just make sure you don't watch "four more shots, please" on amazon prime. Terrible

  • debbieiancu Debbie Iancu-Haddad (@debbieiancu) reported

    Sad to report I have already broken my oath. Amazon Kindle store makes it too damn easy.. 😄

  • Akash76677829 Akash (@Akash76677829) reported

    @BSNLCorporate Hello sir I am using 777 ftth plan. I am not able to activate the Amazon prime membership.The webpage is giving an error message that the state/circle details u have entered is incorrect.. I had lodged complaint thru customer care service..problem still persists

  • imrishabhmathur Rishabh Mathur (@imrishabhmathur) reported

    @AmazonHelp i have not recieved any mail regarding this issue.

  • shalf Yann « shalf » Heurtaux (不停) @🇨🇭 (@shalf) reported from Lausanne, Canton de Vaud

    Dear @amazon. I live in Western Switzerland. We speak #French, over here. My iOS settings are in EN. Fix your UI/UX, so that I can find in less than 30’ where the button is to buy @monteiro’s last book in the iOS #Kindle app. without having to translate pages in German, FFS. Thx.

  • AmazonFCShoyaib Shoyaib - Amazon FC Ambassador (@AmazonFCShoyaib) reported

    @PopeyWestwood Hi John, Thanks for the replay. I don't want talk about the number because I don't know how did you get the number. Anyway, As an employee of Amazon, I can tell you that Amazon always cares and respects our voices, if we raise any issue then they take action to solve it.

  • VenuDhingra Venu A. Dhingra (@VenuDhingra) reported

    @AmazonHelp Curb down the #plasticpollution menace. That's what I said, create a ware house where all products can come of 1order & go together. Imagine 5 items in 5 packets or 5 items in 1 packet. This earth is yours too. #onetimeuseplastic is a must to stop. Take the leadership to stop it.

  • SuperPawsitive SuperPawsitive (@SuperPawsitive) reported

    @ProBluesPlayer Merch by Amazon might be one way to go, but I'm apprehensive about that. Either way, I'd be down to exploring more options at this point in time.

  • Parin_Topiwala Parin Topiwala (@Parin_Topiwala) reported

    Thanks @CareMagicpin @anshoo on resolving the issue and refunding the amount in amazon pay balance. I would be more happy if you would have given me the flipkart voucher as per my expectations but still good prompt service. Thanks.

  • stevespalding Steve Spalding (@stevespalding) reported

    @AmazonHelp No.I have called your CS dept and been told that it was damaged in trasit. I find this suspicious considering. Spoke to CS again & will have to wait up to 2 months for replacements!. All in all I feel extremely let down. Your communication skills are nonexistant.

  • Danyall90 Dan (@Danyall90) reported

    @FTZombie Yeah mate. I was starting to think I wasn't going to see that money. I was 2 laptops and over £1000 down. Hats off to Amazon though, everything was out of their control and they still refunded me.

  • Jorge45757733 Siñor Muffin (@Jorge45757733) reported

    @AmazonHelp And I keep getting the same problem

  • dawncam2_dawn Dawn Campbell (@dawncam2_dawn) reported

    @TomFoxTom Ah yes, mending things. I’ve just spent gdp of a small country ‘de-rusting’ garden tools/kitchen stuff/other rusty things. They’re all still rusty and now some of them don’t work/are broken. Amazon loves me.

  • stevekemsley Steve Kemsley (@stevekemsley) reported

    Just to clarify in 2019 no one needs a server, Google, Microsoft, Amazon, Box and others have more than you can shake a stick at, and their security team is a tiny bit bigger than your IT department. #fact

  • ildfluer Ildfluer (@ildfluer) reported

    @canoeshoeaus @thehill Hyperbole. Do calm down. Amazon failed to pay a cent in federal taxes on a profit nearly $12B in 2018 alone.

  • SgeIbrahim Ibrahim SGE (@SgeIbrahim) reported

    @amazon @amazonprimenow although they confessed their mistake, they say we have refunded you the amount back to your bank account and we are sorry for the inconvenience, well YES IT IS AN ISSUE NO ONE EVER TOLD YOU YI REFUND MY OTHER TWO ITEMS

  • sanjoyr Sanjoy Roy (@sanjoyr) reported from Kolkata, West Bengal

    @AmazonHelp Already your technicians have scheduled and visited my home & reported that it is a manufacturing defect which need to be replaced. After that I talked to your call Center who told me me that she has raised an replacement issue. But I have not seen any notification in my account.

  • RahulVhemu RAHUL VERMA (@RahulVhemu) reported

    @AmazonHelp I registered a complaint against this issue to Consumer Court (complaint no : 1461539).

  • TrudyTh89582145 beautiful feet xx (@TrudyTh89582145) reported

    Looking for a genuine sugar daddy..... I wanna be your sugar babeeee waiting to be spoilt. I don't do Amazon gift cards so before you fill me with broken promises don't ask. I only do PayPal x

  • sph_ere jainam (@sph_ere) reported

    @AmazonHelp @amazonIN today i am celebrating a week of not getting refund from Amazon. I am constantly hearing from your associates that you will get refund in 3-5 days then 5-7 days and 48 hours. They are saying you should contact bank @pnbindia for your issues but they are not

  • DoChotu CHOTU DO CHAI DENA (@DoChotu) reported

    Dear Amazon I received the damaged product,but I was out station for 10days , when I came home and open the packet mobile found broken next day I called to Amazon but you denied to help, it was your delivery fault @amazon @AmazonHelp

  • Aman_Raw_Nature Amandeep Saini (@Aman_Raw_Nature) reported

    @amazon I am not getting my issues addressed and resolved from @AmazonHelp and @amazonIN. @amazon Pls escalate it... @ConsumerAffairs @FinMinIndia Amazon is faking people now every other order and not addressing issues even when escalated

  • arvionnaa idgaf 😚. (@arvionnaa) reported

    if amazon don’t ship my shit it’s going be a mf problem

  • Aman_Raw_Nature Amandeep Saini (@Aman_Raw_Nature) reported

    @AmazonHelp @amazonIN Amazon is a fake product seller with #hopeless Customer Service. I have received FAKE hotwheels for Rs1350 and your Customer care are forfeiting my Coupons applied as well as the Cashback I received @JeffBezos 3rd order in a weak with issue and CC cant help

  • HiArghya Arghya Kamal (@HiArghya) reported

    @Shaqib19 @AmazonHelp @amazonIN I am also facing the same issue bro. I also saved it for Prime Days shopping . Really pathetic service from @amazonIN care. The coupons are not being applied now but validity is till 31st July,19. I lost all hope on @amazonIN and if they don't restore the coupons,

  • IanDunning2 Ian Dunning (@IanDunning2) reported

    Maybe - but the growth is in pine. Where I live all the oak are being chopped down faster than the hardwood in the Amazon.

  • SaifNawaz03 Saif Nawaz (@SaifNawaz03) reported

    @AmazonHelp Already responded to your mails but no action or update had been provided so far. I need escalation matrix. Please ask your "if" capable senior management to call me and close this issue. @JeffBezos

  • hamydansari Hamyd Ansari (@hamydansari) reported

    @AmazonHelp Thanks for your response. I researched on the issue and have found a solution. The Customer Care Analyst, the Leadership Team Member and Technical Team Member could have answered the question in first place. If there was a KeDB Analyst would answer in 5 mins. @amazonIN

  • gary55brown Gary Brown (@gary55brown) reported

    @AmazonHelp Hi still not working. Why please

  • DevPdP dev pandey (@DevPdP) reported

    @AmazonHelp I replied and given all detail to ur every agent who called. But the product neither returned nor my money. And yesterday a new issue of fresh ordered product arrised. Snapshots attaching

  • SkillzDonkey DonkeySkillz (@SkillzDonkey) reported

    Shocking display by amazon. Wishlist30 is a con, code doesnt work been on with #amazon cs for over an hour and they said they can't fix, trading standards take note #AmazonPrime #baby #babyshower #ripoff @AmazonUK @ASA_UK

  • M5Thakur Mukul Thakur (@M5Thakur) reported

    @AmazonHelp Nt too int in getting the books as fortunately low cost value items bt for future buys wud defn like to know how secure internal process esp Invest is as if investigation is saying no issue then will have to think 100 times bfr putting a high cost value buy on @amazonIN

  • Riz23 Ronnie Rizzo (@Riz23) reported

    Time for @Amazon to step in w/damage control. @Twitch @TwitchSupport simply RE-Fuse to craft any type of message to community, press or issue a TOS timeout or ban while investigated by local authorities. A. The appearance of bias is palpable. B. Huge ldetriment to the brand.

  • santosh208892 Santosh Kumar (@santosh208892) reported

    @AmazonHelp Hello I am your prime customer and purchasing at least two three items every month all ordered items received without any issue earlier, how could you delivered my prepaid items to someone else, pls refund the amount against order no 403-6105197-0522767 or deliver today

  • Haruhipunny Haruhipunny (@Haruhipunny) reported

    @thedelitesite So far we saw Kmart, Sears, Hhgregg, orginal Toys R' Us and some others closing stores due to money problems. I realized that Walmart and Amazon are mostly taking their market away.

  • kikupdust Question Everything (@kikupdust) reported

    @Calibamawife @AOC Amazon wanted $3 Billion in subsidies from NYC. That means that it would have cost New Yorkers money to get them there. Amazon is a petulant child as Seattle has learned. Read a little bit about it. Also, AOC had no power in this decision. It was a state senate issue.

  • MalaMoragain Mala Moragain (@MalaMoragain) reported

    @AmazonHelp There IS NO ACCT Zane the link keeps sending me to a LOGIN PAGE.

  • MalaMoragain Mala Moragain (@MalaMoragain) reported

    @AmazonHelp No ACCT. LINK TAKES MR TO LOGIN NOT A PHONE MUMBER.

  • FlairShot47 FlairShot, Destroyer of [REDACTED] (@FlairShot47) reported

    @TwitchSupport I am currently having trouble connecting my Amazon prime account to my twitch account to activate twitch prime it keeps giving me errors

  • DevPdP dev pandey (@DevPdP) reported

    @AmazonHelp Almost one month passed issue not resolved yet. And I ordered product which was guaranteed delivery yesterday but not delivered even today. And delivery agent not receiving call. Ur courier agent blocked my number. Return my prime membership money plz

  • taarakjain1 taarak jain (@taarakjain1) reported

    Cloudtail appario retail all the company which has Amazon stake in it will nvr face any problem the seller who are truly selling on their own will always have to face problems

  • arifehsan Arif Ehsan (@arifehsan) reported

    @AmazonHelp It's a Sony TV 40'. Don't think it's a TV issue. Happens only with Prime once it enabled casting option.

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error