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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 1: Problems at Amazon

Amazon is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Anaheim Website Down 25 minutes ago
Ashburn Website Down 1 hour ago
Las Vegas Website Down 2 hours ago
Manchester Website Down 9 hours ago
New York City Website Down 15 hours ago
Byram Sign in 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sharmadileep90
    Dileep (@sharmadileep90) reported

    @AmazonHelp I am already frustrated with this repeated and useless process. If this issue is not resolved immediately, I will raise a formal complaint in consumer court. Please stop this delay and let me know how you are going to resolve it.

  • milone45232175
    MIL1 (@milone45232175) reported

    @TheEXECUTlONER_ @1TexasRednecker I have had Amazon packages literally tossed from the truck into the yard at the end of our long drive or left in the rain when there is a covered porch. UPS is typically great. I think it just comes down to the values of individuals. It never hurts to get decent advice.

  • ElonClipsX
    ELON CLIPS (@ElonClipsX) reported

    Elon Musk: OpenAI is like a non-profit that should preserve the Amazon rainforest, but instead they chop down trees and sell the wood. “I came up with the name OpenAI as open source and as a nonprofit and I funded OpenAI for the first roughly $50 million. And it was intended to be a nonprofit open-source company. And now, they're trying to change that for their own financial benefit into a for-profit company that is closed source. So this would be like, let's say you funded a non-profit to help preserve the Amazon rainforest, but instead of doing that, they became a lumber company, chopped down the forest and sold the wood. You'd be like, wait a second, that's not what I funded. That's OpenAI.” Interview at the Qatar Economic Forum, May 20, 2025

  • NisalRenuja
    Nisal | නිසල් (@NisalRenuja) reported

    In 2026, stunning UI and clever features no longer suffice if an app feels slow due to latency, users leave. Latency destroys retention and revenue - Amazon loses 1% sales per extra 100ms, Google sees 20% traffic drop from 500ms delay. Latency is Round Trip Time (RTT) propagation, transmission, processing and queuing delays where distance often matters more than server power. Teams crush it with edge computing, CDNs, aggressive caching in Redis, HTTP/3 (QUIC), and database optimizations like indexing and read replicas. Focus on p99 latency, not averages, because users expect instant responses and every extra millisecond costs money, trust, and loyalty.

  • LandlordRescue
    LandlordRescue (@LandlordRescue) reported

    This is an opportunity, because Cottage # 1 has outstanding issues to finalize the electricity inspection. 1 - My sister was doing the contracting for me and she bought lights on Amazon and they are not CSA approved. 2 - While siding the cottage they covered non working outlets. 3 - Called Bear Power to get things moving again finish up Cottage 1 and look at Cottage 2. I kind of dropped the ball on Cottage 1 because I was upset with my sister and I was having a baby and on mat leave. New cottage new energy!

  • mscoldheart87
    ~*Nettie Hendrix*~ (@mscoldheart87) reported

    Realizing that just adding money to an Amazon gift card will solve sooo many problems!!! 😒🙄

  • dren_fazliu
    Dren (@dren_fazliu) reported

    not many people are seeing what’s actually happening to the US economy rn… nvidia “investing” $100B into openai. openai turning around and spending it on nvidia chips. amazon throwing in another $50B. openai signing a separate $38B compute deal with AWS. microsoft, oracle, anthropic all tangled in the same web, anthropic alone has up to $15B coming from nvidia and microsoft combined. bloomberg literally has a graphic for it. they call it “circular deals.” the same dollar gets passed between 5 companies and counted as revenue at every single stop. nvidia books the chip sale. openai books the investment. amazon books the cloud contract. everyone’s market cap goes up. nothing real was created. meanwhile US national debt just crossed 100% of GDP for the first time outside of WWII. $39 trillion total m, that’s $114,000 per american, $289,000 per household. the government is now spending $1.33 for every $1 it collects. interest payments alone eat 14% of federal spending. more than defense. 1 in every 7 dollars the government spends just goes to servicing what it already owes. CBO is projecting 120% debt-to-GDP by 2036 and 175% by 2056 if nothing changes, and nothing is going to change. S&P at all time highs. oil climbing. gold ripping. debt larger than the economy. trillion dollar companies funding each other in a circle while real GDP grew 2% last quarter, slower than every forecaster expected. and michael burry,the guy who saw 2008 before anyone else, put over $1 billion in puts on nvidia and palantir, then quietly wound down his entire fund. liquidated. closed shop. just like he did right before the housing market collapsed. he’s not writing threads. he just placed the bet, walked away from the table, and went silent. that should terrify you more than anything else.

  • FiFrontierX
    The Financial Frontier (@FiFrontierX) reported

    @Onuronur6839461 @AmazonASGTG Ok believe whatever you may, mush respect to Amazon and other businesses. Amazon is not operating illegally in USA, if you have an issue go to the FTC and file your claim. Best wishes to you and your enterprise. I'm defending Amazon and other small businesses that don't have an issue with Amazon.

  • aman_alytics
    Aman Singh (@aman_alytics) reported

    @AmazonHelp Hi, I’m facing repeated issues with my delivery. I was assured priority delivery, but again the order was marked “delivery attempted” without any call or actual visit. I did not receive any call, message, or door attempt. This is misleading and unacceptable.

  • ivankeababies
    Ivan KeaBabies (@ivankeababies) reported

    @Aaron_Cordovez @michaelpatron0 @AmazonHelp Three years ago, We got our worldwide funds withheld for 2 weeks because of this issue with our UK vat which is 0.1% of our entire business.. I’m now out of UK..

  • JGhodewar
    Jayesh Ghodewar (@JGhodewar) reported

    @AmazonHelp ...and I've responded to your DM, pls check to resolve the issue.

  • LifeMathMoney
    LifeMathMoney ₿ | Unapologetic Truths. (@LifeMathMoney) reported

    Right bro, the $1 I get from Amazon on a sale is me "profiting" from Corporate Machiavelli's work (like I don't have better fish to fry) The project will never be profitable given how many hours of my team are invested in building the entire thing The project has been created solely to help him preserve his legacy. He explicitly asked me to backup his website if it goes down, and he wanted me to make him a print book too I created them because he was my friend, not because I wanted to make the $1 per sale from his essays When I send an email about him to my email list, I forego sending out a marketing email for any of my other products. An email about The Art of X to my 25k followers usually leads to about 8 sales, or about $2000 in income to me after all costs There is no way CMs book will ever make me the opportunity cost of even a single email, let alone all the work that was necessary to see the project to fruition. To claim that I am "greedy" shows that you do not understand the situation and are projecting your own thought process on to others.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @GondiKushal @GondiKushal Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

  • biheretic
    dead boy tj (@biheretic) reported

    The fake “I’m not vegan because I respect indigenous communities” thing drives me crazy like what about the indigenous communities having their land burned down in the Amazon for illegal cattle ranching?

  • adarshojaswi
    Adarsh Ojaswi Bajpai (@adarshojaswi) reported

    Dear Amazon, The delivery agent didn't deliver my order, instead it cancelled it. And no way to address this issue. Order ID : 405-1704220-6112368 Please get it sorted. What is the use of Prime Membership when you can't deliver the order?

  • Van_der_Klerk
    VanDeClerk (@Van_der_Klerk) reported

    Credit: John Rubino Substack - For a more sophisticated perspective, here’s a post by Lawrence Lepard, money manager and author of The Big Print: What Happened To America And How Sound Money Will Fix It (note the 5-star rating on Amazon)

  • TroopaKing
    Frankie Lovehall (@TroopaKing) reported

    @Ideas2Film @RedNinetyFour Some aren't and some are. Amazon Prime ex players have no such issue. Jamal Crawford and Austin Rivers have no such issue. It's the ppl like Melo that do.

  • SnailTrade7
    SnailTrader7 (@SnailTrade7) reported

    Someone again whack me! I wait for one hour to see how things go! Only my choices all turn down! But I won't share! I never buy Amazon Google MSFT !

  • kayyar1
    KayZ (@kayyar1) reported

    📡 Not a bubble. This is the buildout. Five of the most valuable companies on earth reported earnings this week. Google up 10%. Apple popped hard this morning. Amazon held steady. Microsoft dropped 4%. Meta cratered 9%. All beat revenue estimates. All are spending more on AI than Wall Street expected. Market is split right down the middle. I see something different. Google Cloud grew 63%. AWS grew 28%. Microsoft's AI business hit $37 billion annualized, up 123% year over year. Sundar Pichai said on the call Cloud revenue would have been even higher if they could meet demand. They are literally compute-constrained I have seen some parallels in my career. Everyone doubted enterprise software spend would ever pay back. The operators who mastered implementation won everything. The ones who just bought the licenses and hoped? They disappeared. $650 billion in AI infrastructure capital is deploying right now. The spend is real. The question isn't whether it pays back. The question is who knows how to run real businesses on top of it. That's where the next layer of value gets created.

  • jaipal13saini
    Jaipal Saini (@jaipal13saini) reported

    @AmazonHelp My Problem is resolved now

  • goyalvipen
    Vipin Goyal (@goyalvipen) reported

    @AmazonHelp Delivered in Feb. Raised an issue to the seller but it is not resolved yet🥴

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @sujoybhowmik1 We've cross-checked and the link is working fine. Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @destressurself We've cross-checked and the link is working fine. Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

  • tasadduqq_miir
    IItasadduqq (@tasadduqq_miir) reported

    @AmazonHelp Hey Siddarda - I’ve already been in touch with the escalation team, but the issue still remains unresolved. This has taken a significant amount of my time and is extremely disappointing. @amazon @ajassy

  • deputydogblitzn
    deputydog357 (@deputydogblitzn) reported

    @SenCortezMasto @SenateDems We are still paying for Biden inflation which was caused by his open borders and covid lockdowns, paying extra for Walmart plus and Amazon delivery,if everyone stopped being lazy and got their own stuff prices will go down, it's time to break up monopolies

  • oswarld_oz
    Oswarld | Oz (@oswarld_oz) reported

    Amazon $AMZN 📊 Amazon Q1 2026 — "AWS reaccelerates, but cash is drying up" ▪ Revenue: $181.5B (+17% YoY) ▪ Operating income: $23.9B (vs. $20.9B expected) ▪ Net income: $30.3B (vs. $17.1B prior year) ▪ EPS: $2.78 (vs. $1.62–$1.63 expected) By segment▪ AWS: $37.6B (+28% YoY) — fastest growth in 15 quarters▪ AWS operating income: $14.2B ▪ North America: $104.1B (+12%) / op income $8.3B ▪ International: $39.8B (+19%) / op income $1.4B AI infrastructure (the standout signals)▪ Bedrock processed more tokens in Q1 alone than in all prior years combined ▪ Bedrock customer spend: +170% QoQ ▪ Custom-silicon (Trainium-led) annual run rate: $20B+ (triple-digit % YoY growth) ▪ AI chips deployed in trailing 12 months: 2.1M+ — over half are Trainium (first real crack in NVIDIA's monopoly) ▪ NVIDIA GPUs: 1M+ additional deployment planned in 2026 ▪ Anthropic 5GW Trainium deal, OpenAI 2GW Trainium deal CapEx / Cash flow (the shock numbers of the quarter)▪ 2026 CapEx: ~$200B ▪ TTM Free Cash Flow: $1.2B (down 95% from $25.9B a year ago)▪ Morgan Stanley estimate for 2026 FCF: -$17B ▪ BofA estimate for 2026 FCF: -$28B ▪ PP&E purchases: +$59.3B YoY, mostly AI Market reaction: numbers respected, but FCF compression looms👉 The clearest evidence yet that AWS is back. The real test is whether revenue acceleration outruns cash burn.

  • connect2chetan
    sai chetan (@connect2chetan) reported

    @AmazonHelp Already had a call with your customer they are saying it's a technical glitch and we can't solve

  • jake_rm_
    Jake Martin | Amazon Advertising 🛠 (@jake_rm_) reported

    A practical fix for a common Amazon ads issue: Problem: one of your top-selling variations goes out of stock, and performance drops. Bids get reduced over time to reflect the lower conversion rate. When the variation comes back in stock, spend doesn’t recover to previous levels. 👎 Solution: check the CPCs you were paying before the stockout and reset your bids to those levels. If your bid automation lowered bids as CVR declined, it will increase them again as CVR improves - but depending on your setup and lookback window, it may react too slowly. Adjust bids manually, to reflect prior CPCs, to restore spend faster.

  • Lord_Vader_MD
    Lord Vader (@Lord_Vader_MD) reported

    @davepl1968 I ordered the parts for my inducer motor from Amazon. Three screws and a clip and I was back up. YouTube has a wealth of home repair DIY videos with error codes and everything. I haven't tried yet, but I imagine grok would be even better.

  • semona0x
    Semona0x (@semona0x) reported

    every ambient ai wearable startup is dying > limitless acquired by meta > bee acquired by amazon > plaud & omi still standing but all fighting over the same exhausted user (knowledge workers who already track themselves obsessively) everyone's piling into the same demographic and calling it a market meanwhile in china: > 320M people over 60 > $4.2T silver economy 银发经济 > beijing has made eldercare tech a national priority > tencent, haier, alibaba already building the infra layer nobody's applied the plaud-era wearable + llm stack to this user yet > my grandfather lives in a nursing home > my mom drives out twice a week > she has zero info abt the other 5 days > not imperfect information — zero > who he talked to, whether he ate, if he was lonely same hardware & ai stack. flip the user: > buyer ≠ wearer. adult children pay, elderly parents wear. > willingness to pay not capped by the user's price sensitivity, but by guilt/child's care anxiety > ai hardware's hardest problem — everyone's selling to the same person half the ai products i see (including ones i've thought about) are solving problems for people exactly like the founder real arbitrage prolly is asking who else could wear the same hardware