Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/13/2026 19:25

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis Website Down
United StatesAustin Errors
United StatesPalm Bay Website Down
United StatesWesley Chapel Errors
United StatesRedding Sign in
FranceMeulan-en-Yvelines Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • GPurviPatel Purvi (@GPurviPatel) reported

    After multiple follow up with Amazon I am still nowhere to get the resolution of my concern. I have escalated issue regarding warranty use and it's been more than a month I have escalated to Amazon team and still waiting for the resolution....

  • AaronToponce Aaron Toponce ⚛️ (@AaronToponce) reported

    @nixcraft With that said, Slack, Discord, Mattermost, etc. will proudly deliver the entire ugly URL to the channel. SMS is a problem with long URLs, as is email and other chats, such as Signal. Amazon is notorious for its long URLs, which can be a problem sharing gift ideas and lists.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 12.17ms Download: 199.08Mbps Upload: 419.42Mbps

  • urbatecto urbatecto (@urbatecto) reported

    @AmazonHelp The order was cancelled and return to the vendor because of some problems with the shipping.

  • RajeevR85067368 Rajeev Ranjan (@RajeevR85067368) reported

    @AmazonHelp I did checked nothing is there anything you need to do or want me to kee quite. Both the products are not working?

  • MoinakReturns Moinak Ghosal (@MoinakReturns) reported

    @AmazonHelp Ohh come on guys!! It's pretty easy to understand - I am unable to pay through my card and it's a problem with just YOUR WEBSITE. Things are working fine at Airport and @Flipkart

  • niteszz Nitesh Patil (@niteszz) reported

    @AmazonHelp @AmitAgarwal Any update on this issue and can u let me know what is the information you have provided? or it will be really helpful if u just accept and confirm that u have sold me a #defectiveproduct and now not ready to take it back

  • GiancarloC1985 Giancarlo 🏳️‍🌈🇪🇸🌈 🇪🇺 (@GiancarloC1985) reported

    I saved up for that. Should have just used Amazon for a drop box. What an error.

  • cbenderatl Chris Bender (@cbenderatl) reported

    @cdicenso11 It is time for Amazon to get broken up.

  • APACHE21324971 LONGOFEO (@APACHE21324971) reported

    @CNN Amazon even paid a lot of money to the DOT so the new drivers can get the class C drivers license with no problem easy and smooth putting other drivers in danger on the road.

  • pikeroast Izzy (@pikeroast) reported

    @FedExHelp everytime a company uses fedex to deliver to my apartment there is an issue. This never happens with ups or Amazon. Either your drivers are horrible or you don’t give them adequate training to fulfill shipments.

  • killakhronic420 Killa_khronic420 (@killakhronic420) reported

    @jtlats2 Last I checked ppl were having issues getting it delivered to their address (amazon) or they are sold out within seconds.

  • mehulpachchigar PM (@mehulpachchigar) reported

    @AmazonHelp I am very disappointed with your response and I hope there is really a good person working at Amazon will take it seriously and resolve my issue long pending. @ShieldVoC

  • shadowmonarchb1 ShadowMonarchBigBlue (@shadowmonarchb1) reported

    I feel like every small businesses closing because of Amazon should count towards the death toll of the pandemic.Count the employers and employees + their families. No jab can fix that just saying 🤔

  • districtyoder Sarcastic Panda 😸🤝🐶 (@districtyoder) reported

    @DavidOAtkins @mattyglesias The idea of housing as an investment rests mainly on the idea that you can pay it off, zeroing out your housing costs at roughly 60 or 65 years old. Matt dug himself into a hole when he said he supported Landlord Inc (an Amazon for property) earlier, and now he is doubling down

  • shankarnadkarni shankarnadkarni (@shankarnadkarni) reported

    @amazonIN Asked for replacement for a product as delivered product was not working. Its been a week now and replacement product is not yet dispatched neither my defective product is picked up.. Pathetic.. waste of money. So called Fulfilled By Amazon service...

  • suheylshareef sherif (@suheylshareef) reported

    @AmazonHelp I’m getting issue with refund your executive are denying and not listening my side of story please help with refund

  • suheylshareef sherif (@suheylshareef) reported

    @AmazonHelp I’m getting issue with refund your executive are denying and not listening my side of story please help with refund

  • Zylandis Zylandis (@Zylandis) reported

    I'm having a hard time understanding why my debit card allows me to make $100 purchases on Amazon with no issues, but if its a $10 item, it rejects it every time. 🤔

  • Grape99dh TASTE OF LOVE🍹| Grape9 (@Grape99dh) reported

    @JYPETWICE @amazon @BNBuzz To Division 3, ONCEs request for a new online cover for TWICE's Taste Of Love album immediatly. The current one is poorly edited and was met with terrible response from fans. JYPE designers can do better for TWICE. Sincerely, ONCE.

  • mehulpachchigar PM (@mehulpachchigar) reported

    @AmazonHelp I am going to respond to any different mail or link. I will keep responding to this tweets so all special media user will see what a harassment when Amazon failing in resolving issues due to their unprofessional and unreliable response. I will take it a task to keep on posting.

  • GPurviPatel Purvi (@GPurviPatel) reported

    @AmazonHelp As directed by Amazon I did follow up with brand also but they denied saying product is not available.... Then again I connected to Amazon for resolution and they said they escalated issue and helping me out for the same...

  • zacharyfruit zach fruit (@zacharyfruit) reported

    @jshelat1 they took it down.. apparently its just on amazon music lol

  • RandPatrick Randy Patrick (@RandPatrick) reported

    .@amazon please send Gomer to the moon to see if he can fix climate change or die trying.

  • Vee_YoungSavage vey ewatomi ⚜️ (@Vee_YoungSavage) reported

    If yall not gonna offer two day shipping for prime members on every item no more, yall need to come down on that subscription price @amazon

  • Watermelon87781 Watermelon877890 (@Watermelon87781) reported

    @OphirGottlieb @OphirGottlieb people are saying that Amazon is no longer using fsly due to the outage. Is this true?

  • FriendMighty Friend of Mighty (@FriendMighty) reported

    @AOC @IlhanMN Maybe if she represented her constituents and rallied around American Problems she wouldn’t be. Like the time you f’ed over your people I’m NY and lost the Amazon hub. That was some nice work!

  • Jagadevappa9 Jagadevappa (@Jagadevappa9) reported

    @AmazonHelp After 48 hours there is Still no answer on my issue I have escalated the issue to concern team. I request you to give us 24-48 hrs to work on this issue. We will get back to you once we have an update on it. So be away from Amazon shoping

  • jeanjackattacK Jean Jackson (@jeanjackattacK) reported

    Canceling the card is an option but we’d rather cancel the audible account to pinpoint that was the problem. If the credit card is the problem we can work with the credit card company @audible_com @AmazonHelp

  • heatdahy duda🍹 (@heatdahy) reported

    @JYPETWICE @amazon @BNBuzz To Division 3, ONCEs request for a new online cover for TWICE's Taste Of Love album immediatly. The current one is poorly edited and was met with terrible response from fans. JYPE designers can do better for TWICE. Sincerely, ONCE.