Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/28/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainMálaga Website Down
GermanyKaltenkirchen Errors
United StatesWest Haven Website Down
United StatesHamburg Website Down
SpainRincón de la Victoria Errors
United StatesNew Braunfels Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DanSPeterson Dan Peterson (@DanSPeterson) reported

    @cbostock @PrimeVideo I was trying on the TV. It was the same last time it was on Amazon. I just can’t get my head round why there is a problem at all. Considering the BBC iplayer does it without any issues all day long.

  • DMichaelFavre Airvehicle2🇺🇸 (@DMichaelFavre) reported

    @climatepledge @TEDCountdown @amazon Carbon is not the problem.

  • Asifhamid_knl Asif (@Asifhamid_knl) reported

    @AmazonHelp Ateeb, what do you know about my past orders from Amazon, not even single fellow from escalation team is unable to resolve issue from months, it's worst and shame part from Amazon, don't you think, connect me if you have really guts to resolve issue.. Worst fellows

  • Edson19651 Pássaro Peregrino🇧🇷2️⃣2️⃣🇺🇸🇮🇱🇬🇧 (@Edson19651) reported

    @LeoDiCaprio Mr. Leonardo, do you understand the fact that the goat poops round? I bet not. If you don't understand poop, will you understand the Amazon biome? Go take care of your country, which today has a problem with forests, that is, there are only fires in your country....

  • kasibhatta27 Surya Teja (@kasibhatta27) reported

    @AmazonHelp I will wait if you guys have created a replacement. I have evidence of wrong item, priority is to correct mistake and investigate the issue. I am loosing my time and money in contacting 10 times and long holds on calls. Is it worthy asking me to wait??

  • Chaithratessa3 Chaithratessa (@Chaithratessa3) reported from PETROL BUNK ORR, State of Karnataka

    @AmazonHelp Wat the hell is the issue

  • tcitnews1 tcitnews (@tcitnews1) reported

    technology giants (Alphabet, Meta, Apple, Microsoft, Amazon) all released their earnings reports, dragged down by poor performance, Alphabet’s stock price fell 7% after the earnings report, Amazon’s stock price fell 21%, Meta’s stock price fell 23% %.

  • annagenelle annagenelle (@annagenelle) reported

    @MediumSizeMeech I’m very afraid after what Amazon did to paper girls… what’s their problem why do they hate women?

  • PAChesworth Paul Chesworth (@PAChesworth) reported

    @MetroUK One of the pubs we go to, they hold your card until the end of your meal. The place is always packed so the customers don’t have an issue with them having your card as a guarantee for an hour or so. Then if a family buggers off without paying, go and spend £200 on Amazon!

  • ukheather Heather (@ukheather) reported

    @AmazonUK 40 mins so far this guy has dragged out this simple issue. @AmazonHelp

  • SatishJ75646935 Satish kumar (@SatishJ75646935) reported

    @AmazonHelp He asked to stay for 2 to 3 days. then how my problem was solved

  • welshsimmie welshsimmie 🍂🍁 🦮🦮🐈🐈‍⬛ 🧜🏻‍♀️🐝🦋  she/her (@welshsimmie) reported

    @AmazonHelp Yes, it’s all sorted, I was having trouble getting my refund back, the seller tried to say that they hadn’t received the items back when I knew they did and they were trying it on so I got hold of live chat and he kicked the seller’s backside and I’ve now got my refund.

  • Glok_Holiday Glock Holiday (@Glok_Holiday) reported

    Someome please help me out. Ive been,having trouble g3tting a job b3cause of my background, Amazon wouldnt even hire me. Cashapp me a few dollars, anything will do. $JacobPerry1017

  • Karensm03757774 Karen smith (@Karensm03757774) reported

    @kelly_ques Amazon. Pyramids are boring. Been there. Pyramids ok but not in middle nowhere, like pics. Behind photographer are run down shanty homes, and yes, popular fast food establishments.

  • AmiJoshiAjz Joshi-G. (@AmiJoshiAjz) reported

    @AmazonHelp I sent but no response and my email ID is not working on it , account details have been shared by Amazon right before refund or not I'm not sure still.

  • MorganScorpion Julia MorganScorpion (@MorganScorpion) reported

    So frustrating tracking an Amazon driver on the map, dicking about just five minutes walk away. up and down the same stretch of road. And then the map disappears. I should have gone out and walked to the car when I saw it stalled on the map just round the corner.

  • AaliyahGuwop Voice of the Vendors (@AaliyahGuwop) reported

    I’m tryna order something on Amazon but my prime not working. If anybody have a prime i can use to place an order pls lmk!

  • Fazinho71 Paul Anthony Farrell (@Fazinho71) reported

    @nocontextspurs This guy is an awful footballer he surely has got something on Conte, he must have Contes children in the boot of his car with a ransom note, surely Conte must know someone in the Costra Nostra to put him down or send him back to the Amazon to cultivate some coca leaves

  • mahawarihitesh Hitesh (@mahawarihitesh) reported

    @AmazonHelp That's rude mohsin, I'm gonna complaint against you through a proper e-mail with screenshot attachment that even you are not acknowledging the technical issue with my shipment. If you want to be that much dude then leave the support, you are here to support not to be rude

  • TheJonnoHolt Jonathan Holt 💙 (@TheJonnoHolt) reported

    @AmazonHelp But I don't want to do any of the options. I know where my order is, I don't want to change it, I don't have a problem and I don't want a refund or to return it. Seems a bit of a cop out. Why doesn't someone dm me and I'll reply there as I'm being fobbed off here.

  • Chhavi12917673 A follower (@Chhavi12917673) reported

    @JeffBezos @amazonIN @AmazonHelp My account is blocked due to technical glitch,since past 20 days we are followingup with your CC team but no solution,registered mobile no 8380064845,many parcels R nondelivered many wrong products recieved needto return,want missed parcels too.

  • afterdoubt Hasham Khalid (@afterdoubt) reported

    @Lingzi_W Having more money would solve one of my problems that is buying books. Many books are not available in Pakistan and I have to order them via Amazon uk and it makes them expensive to buy with shipment costing more than the price of books.

  • SUMITGhosh2207 SUMIT GHOSH (@SUMITGhosh2207) reported

    @AmazonHelp I ordered Jabra Elite 7 Pro and received a open box wherein the left earbud was not working, I raised the replacement request and again got a faulty product,now they are returning the product however I have already been charged on my credit card, Pathetic experience

  • apahadas Ameer Pahadasingh (@apahadas) reported

    I complaint to Amazon customer care and they said they will fix the issue and now they are ending the chat without responding.This is Pathetic experience so far from me.I will make compliant against Amazon.Would like to give negative star.

  • DaveBakedPotato Davebakedpotato 💙 (@DaveBakedPotato) reported

    @TheRealFlups .May the Amazon delivery arrive shortly after you've sat down on the loo. #mildlycurserishisunak

  • malviya1234567 Harshad Luhar (@malviya1234567) reported from Daskroi, State of Gujarāt

    @AmazonHelp Even after all this, you people do not take any action, that's why we have to face all these issues every time, you people say "we can't do anything"

  • stuart_humour 𝕊𝕥𝕦𝕒𝕣𝕥 (@stuart_humour) reported

    I tried to order some tennis equipment from Amazon last night, but the site kept crashing. They must be having problems with their servers…🤔

  • SatishJ75646935 Satish kumar (@SatishJ75646935) reported

    @AmazonHelp Amazon plays with the sentiments of the people. On contacting the help center, now it was asked to wait for 2 to 3 working days. my problem is not solved by you.. How does it feel when someone's birthday gift doesn't reach their birthday? 407-4708178-9230705

  • Chaithratessa3 Chaithratessa (@Chaithratessa3) reported from PETROL BUNK ORR, State of Karnataka

    @AmazonHelp Hello when will be the product will be picked that s my issue ..so Amazon has one app there s no social media or any other app ..my question is when will I get my refund

  • sanyammht946 Sanyam Mehta (@sanyammht946) reported

    @AmazonHelp That is an automated Ivr call response and proper options are not available. It so difficult to reach out. Mind you, why nobody from your team tried to address this issue to support team. Support should be customer friendly instead of business friendly.