Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Perpignan	Website Down	4 hours ago
Vigo	Sign in	15 hours ago
Federal Way	Errors	18 hours ago
Winter Garden	Website Down	1 day ago
Loomis	Website Down	2 days ago
Petaluma	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avinash Pawar (@whimsyavi) reported 5 minutes ago

  I ordered whey protein from Amazon now @AmazonIN, but it was marked as delivered even though I never received it. Customer support says they can’t help with either a refund or finding the package. This is incredibly disappointing. Please resolve this issue ASAP. @AmazonHelp

• 
  Gen. Zod (@Footi_Cowrie) reported 6 minutes ago

  @amazonIN it is impossible, simply impossible, to find a phone number on your website to call. You seem to have decided that the problems you have already provided for are the only ones that a customer can have. Very disappointing. #Amazon

• 
  Useless Biomass (@uselessbiomass) reported 8 minutes ago

  @Minecraft You guys botched this update. I am unable to update on my kids fire and on the ipad as well to play our realms. Ipad downloads some sort of a js file with text when updating and amazon fire gets blocked … spent 2 hours trying to fix it you stole from us

• 
  Bhanu (@hai___everyone) reported 8 minutes ago

  @Bezawada_Alludu @amazonIN @amazon Chat with them saying like you are closing the account as you are facing this regular issues then they will call you ... Same happened to my sister recently she did this

• 
  Nick_UK (@Wessex_Nick) reported 9 minutes ago

  @janetcwebsterb1 I'm having a problem with Amazon especially the customer service team. Where are they based because they don't have a command of the English language 😡

• 
  ɴᴀɢᴀʀᴀᴊᴜ (@Bezawada_Alludu) reported 12 minutes ago

  @AmazonHelp Call option not working... So don't fool the people

• 
  goldenlabubuwatch (@pandawatch88) reported 12 minutes ago

  @_Daudinho I like it, but people seem to have a volatile view on the name, and the management, so it is a difficult play. Now the drama is competition, which is hurting, but frankly they just have two direct competitors, not even Amazon has just two competitors. Every other name on the list has more than two direct competitors, maybe except Moutai. If i had to pick 3 names that could be up 50% in 12 months, this would be one. But maybe the right list to focus on is the 3 names that wont be down 30% before year end.

• 
  JatinSharma (@jatinsharma_29) reported 13 minutes ago

  @AmazonHelp i wana know when my issue will be resolved. i think i have waited enough and also have given enough time to amazon. i have made more than 30 calls

• 
  Riku Pasonen🌞 (@Raitziger) reported 15 minutes ago

  @thomasunise @stochastichimp On paper at least . The open AI issue was flagged by Amazon.

• 
  swetul shah (@Swtul_Shah) reported 19 minutes ago

  @AmazonHelp I’ve got the email from your team. But it doesn’t seems you can resolve my problem. You want me to buy it at increased price or to claim refund.. it’s not justice.

• 
  Franny (@Franny8) reported 20 minutes ago

  Hey reader, what’s up? I’m bullish $APP, so apparently I’m back on my bullshit. You may be wondering why you should listen to the guy who was wrong $RDDT into earnings and left with a pie on his face and ins't $SNDK ripping? Why you yaping about $APP? And didnt you lose a bunch of money on $APP earlier this year, Honestly, fair all true and when i lost money on $APP to start the year i had like -1 followers now i have 0. You probably shouldn’t be taking fin advice off the internet especially from anime pfps but I do think this $APP is 'different this time'. APP has spent months getting punished while the actual business keeps printing ridiculous numbers. Investors don’t trust where the next leg of growth comes from. Gaming still carries most of the business. Consumer is supposedly growing faster. AXON keeps improving. Self-serve is supposed to open the floodgates, etc, etc. “Supposedly” is doing a lot of work there, so how did we get here? February did some damage. $APP popped after another great report, management failed to clear up the consumer growth and AI competition questions, and the stock closed down around 20%. May went differently. It flushed in the morning, buyers stepped in, and it closed up roughly 6%. $RDDT read through helps explain the trade a bit. $RDDT grew ad revenue 64%, but US DAU slipped sequentially and US logged-in growth was only 1%. The market looked past the beautiful quarter and sold off based on US user growth. $APP has its own version of that problem. We need to see businesses signing up, surviving the first 30 days and increasing spend. Real advertiser cohorts. The good news is that advertising looks healthy everywhere. Meta grew impressions 14% and price per ad 12%. $RDDT grew ads 64%. Amazon Ads grew 26%. And APP’s AI case is real. AXON is the thing deciding who sees the ad, what that conversion is worth and how much an advertiser can spend profitably. This isn’t somebody slapping a chatbot onto an old business and calling it innovation. Q1 revenue grew 59%. EBITDA margin was 85%. GAAP net margin was 65%. FCF was nearly $1.3B. Capex was basically lunch money. The market expects roughly $1.94B of Q2 revenue and $1.64B of EBITDA. Options are pricing around a 12–13% move, so a cute little beat probably gets nobody paid. I want around $2.00B+ of revenue, $1.69B-$1.70B+ of EBITDA, and a Q3 guide centered around $2.10B+ of revenue and $1.78B+ of EBITDA. Then give me something real from July. Activations, retention ,spend; show me that self-serve is creating customers and spend. What blows up the thesis? A routine beat, Q3 guidance hanging around consensus, and management hiding the cohort data again. That probably means gaming is still dragging the whole sled while consumer remains a PowerPoint slide. Personally, I think shares are the cleanest way to play it. If you want options, use a near-the-money call spread with defined risk, No heroic naked weeklies i do not have 250 hours of research behind me. The move into the low $ 430s after hours is annoying, since i was planning on posting this today. I got $RDDT wrong, and i'm ready to get hurt again

• 
  Prem Kumar (@Prem969496) reported 24 minutes ago

  @AmazonHelp @amazon @amazonIN Please conduct one last investigation and arrange the final return pickup, as I have been trying to resolve this issue for a long time. I would sincerely appreciate your support and cooperation.

• 
  VRock The Brilliant ✨ (@vrock72) reported 27 minutes ago

  @MAGAPowerhouse People have had their homes burn down from ghetto Amazon 3rd party sellers **** not meeting US Code.

• 
  Richard (@Richard00655575) reported 33 minutes ago

  @JjhColin Global tax laws. The oddity that when buying from Amazon for A British supplied 'item' the transaction is carried out on a server in Ireland and so therefore no tax paid in the UK.

• 
  @coolchai (@coolchai19) reported 36 minutes ago

  @AmazonHelp I have no hopes of a fair and just resolution from Amazon India. Your promise of a resolution within 6 hours 2 days ago are bull.... I am stuck with your product in which you advertised one thing and sent me something else. Your standards have plunged down.

• 
  Oliver (@EClock24) reported 39 minutes ago

  Amazon up 15.3% and Apple down 7.4% on the same week both beat earnings. What? AP reported this split investors rewarded Amazon's cloud and AI growth but sold Apple on weaker forward outlook and component constraints. Both had stronger than expected profits, but shares went opposite. This tells you everything about 2026 market. Earnings beat no longer matters unless it changes the AI growth outlook. I looked at what actually moved them. Amazon: AWS growth re accelerated, AI capex had a clear payback story, revenue guidance raised. Market saw future growth. Apple: Beat on profit, but guidance was soft, AI capex was vague, and they flagged supply constraints on components. Market saw no new growth engine yet. So stop asking did they beat? Start asking: 1. Revenue guidance - is it up or down next quarter? 2. AI capex - how much and what is it building? 3. Cloud growth - AWS vs iCloud services growth? 4. Supply - can they actually ship? Current profit vs future AI growth? Right now market is voting for future growth. Direct US stock connection: AMZN and AAPL are both public US stocks. I track both on BiyaPay. BiyaPay offers $0 US stock commission, while platform, external, activity and settlement fees remain. So you still need to check the complete estimated cost before you place an order, commission is not the only fee. Compare AMZN and AAPL on guidance, AI spend, cloud growth and supply, then check the complete estimated cost before placing an order on @BiyaPay Markets and Help Center.

• 
  Priyanshu Kumar (@priyanshukr2003) reported 40 minutes ago

  @amazonIN @AmazonFreshIN @AmazonHelp My Order ID: 403-8878944-6699535 I received my order, but two items are missing: Conditioner Refined Oil Please look into this issue and arrange a refund or deliver the missing items as soon as possible. Thank you.

• 
  Arthur Bach (@ArthurBachII) reported 40 minutes ago

  @TheGeneral_0 @amazon For at least a year now, orders have consistently been promised earlier than they actually arrive. I might as well just go there myself. Also additional fees for deliveries, even if you're a Prime member.....and Prime Video has a lot of terrible movies.

• 
  मिलिंद सोनवणे (@milison1985) reported 44 minutes ago

  trying to log in my MFA is not working as I don't have access to the old number. Trying to reset the MFA and provided the required gov issued ID. Amazon wants me to log in to the account and respond. It has been a month and multiple rounds of emails but no help. @amznsellerhelp

• 
  Stone Cold Steve Autism (@Wind_and_ghosts) reported 47 minutes ago

  @TeamBitcoin @naominlewis Thing is, Amazon is not legally required to deliver to every house. Like, some mail carrier has to ride a donkey down into the grand canyon every day. (This is not hyperbole.) If Amazon had to follow that rule, they wouldn’t be as efficient. Also USPS delivers for Amazn on sunday

• 
  James Bluestock (@JBluestock57659) reported 47 minutes ago

  @ScottEnlow Easy, confront with video and ask them to fix or replace the pool. If she refuses then file a police report and press charges. You could sue in small claims but personally I would just fix the pool with a $20 patch kit from Amazon and call it good.

• 
  rupertnewton (@bklyn_newton) reported 48 minutes ago

  @rorysutherland listened to his recent klein nyt intervw, well rehearsed spiel, but when it came to irl eg’s, it was “amazon fix the rankings, the cheapest isn’t top etc,” screed, and i’m like, dude, when i buy bird seed i can scan the prices on the virtual shelf and figure it out..

• 
  Avangard (@avangardAI) reported 49 minutes ago

  Amazon tried to use a 1986 anti-hacking law to kill a rival’s AI shopping agent. The Ninth Circuit just said that law doesn’t work that way. Back in March, Amazon won an injunction blocking Perplexity’s Comet browser from touching logged-in Amazon accounts, arguing its AI shopping assistant violated the Computer Fraud and Abuse Act — the same statute written to prosecute 1980s-style hacking. On August 4, the Ninth Circuit tore that injunction up. Their reasoning: it’s the user who accesses Amazon’s servers, using the credentials they chose to hand over. Comet just carries out the task. The court admitted, in its own words, that there’s almost no existing case law on how to pin legal responsibility on an AI agent — and said flatly that this area of law “will doubtless change.” The industry split tells you what’s actually at stake. EFF and Mozilla backed Perplexity, calling it basic browser logic. Finance, airline, and software groups lined up behind Amazon, because every one of them wants to control which bots get to act on their site with a user’s login. Amazon’s trademark claims survive, so round two isn’t over. But the core fight — who gets to decide which AI can shop with your credentials — just went against the company that built the store.

• 
  रंगा - ரங்கா அய்யங்கார் (@ranganaathan) reported 50 minutes ago

  @anuragkumarlko Not only Amazon, most of the online aggregators don't care for customers. You just can't access anyone, whatever maybe the trouble your in. Many have AI Care, it keeps parroting similar replies, at the end customer gets frustrated.

• 
  Tony W - {SOUL}Kǝss (@tonywhelan) reported 50 minutes ago

  People are quick to post when customer service fails, but rarely when it excels. After years with Amazon in both the US and UK, I almost look forward to speaking to an agent. Time after time, they do all they can to resolve the issue and leave me happy. @AmazonHelp @amazon @AmazonUK

• 
  Nancy Verma (@_Nancy_Verma) reported 50 minutes ago

  I purchased a Milton Air Fryer from Amazon. The QR code on the product says to scan it for warranty registration, but it only opens your WhatsApp chat. There is no option or guidance to register the warranty. Please help resolve this issue. @MiltonHomewares @amazonIN

• 
  I'm Mayowa! (@TheAMHQ) reported 51 minutes ago

  Amazon taught you to blame your cover, your blurb, and yourself, and the real problem was the graveyard you published in.

• 
  Belayneh Getachew (@BelaynehG27) reported 1 hour ago

  A US court just ruled your AI agent counts as you. The Ninth Circuit lifted Amazon's block on Perplexity's Comet. Users access Amazon, not Perplexity. If the agent is legally the user, bot blocking is in trouble. Would you let an agent shop with your money?

• 
  GUL (@gulVasikova) reported 1 hour ago

  $SMCI (Super Micro Computer): Options market turns cautiously bullish ahead of earnings, while AI server demand remains strong. Super Micro shares rose about 1% as investors positioned ahead of its Q2 earnings on August 11, with options activity showing a moderately bullish bias. Call options continued to outnumber puts, with a put/call ratio of 0.44, slightly above its normal level of around 0.40, suggesting traders still lean bullish. However, demand for downside protection also increased, indicating investors expect elevated volatility around earnings rather than a one-sided rally. Implied volatility climbed to 102%, placing it in the highest 10% of the past year, reflecting expectations for a significant post-earnings move. The options market is pricing in roughly a 50% chance the stock moves more than 13.9% (about $4) immediately after results. Fundamentally, AI server demand remains healthy despite supply chain constraints. According to Digitimes, component shortages are expected to continue limiting server supply during the current quarter. Even so, global server shipments are projected to exceed 5 million units for the first time, growing 2.8% sequentially. Major U.S. hyperscalers are still increasing AI infrastructure spending: Amazon is expected to remain the largest server buyer with 21.3% market share. Meta follows with 18.2%. Outside the hyperscalers, enterprise server vendors including Dell, Super Micro, and HPE are expected to see a combined 5.8% sequential rebound in shipments, suggesting enterprise AI demand is improving after previous supply bottlenecks. Although the broader AI hardware sector has pulled back over the past month due to valuation compression, the underlying demand picture remains intact. Barclays noted that many AI infrastructure stocks have corrected sharply from their highs, but this has been driven more by multiple compression than weakening fundamentals, as hyperscalers continue raising AI capital expenditures. Overall, investors will focus on several key items during Super Micro’s earnings: AI server revenue growth. Blackwell and next-generation GPU server demand. Gross margin trends after recent pricing pressure. Supply chain improvements and component availability. Management’s outlook for the second half of 2026. The combination of elevated implied volatility, bullish call positioning, and strong AI infrastructure demand suggests investors expect a major move after earnings, even if the direction remains uncertain. A strong outlook on AI server shipments or improved margins could support another leg higher, while any disappointment on guidance or margins could trigger a sharp pullback given the stock’s high expectations.

• 
  ❤️Zombies (@twitlist357) reported 1 hour ago

  @TinyTattedMama3 And we both have the issue of drinking WAY too much Red bull. I buy the white edition *coconut berry* 12oz cans by the case on amazon now. My kidneys and liver hate me.