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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westminster |
Website Down | |
| Ashburn |
Website Down | |
 London |
Website Down | |
| Fort Myers |
Sign in | |
| London |
Website Down | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Anamika
(@Anamika14112097) reported
@AmazonHelp That's d problem...u guys are saying to wait...I don't hv time to wait and why should I wait for 10 days?? I spend my hard-core money and purchase something even I was ready to pay the exchange amount but due to ur pathetic service I didn't get my stuff.
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Glenn Curry
(@GlennCu20551984) reported
@DanPriceSeattle @AlecMacGillis The bottom line is that consumers are the guilty parties. Amazon is simply meeting demand, albeit in terrible ways. But even as we recognise this awfulness, we allow it to continue. The cost of convenience is human. Amazon is not inevitable. Stop buying from Amazon. Punkt!
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steve brown
(@stevebr98325879) reported
@benarty Send an Amazon voucher and they can get what they want John. No tax. No delay. No problem.
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Mani
(@Mani_M_94) reported
@Team_Optimum I've purchased 5lbs ON whey protein in india via Amazon Cloudtail. It is having quality issues. It feels tasteless and smells bad. I've written about it to glanbia. They just confirmed it to be authentic and have not reverted back regarding quality issues.
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ian 'spike' milligan
(@spikestweeting) reported
Thanks to Scott at @AmazonHelp who actually listened to the issue we'd had with the account and unlocked it in minutes. Only sad his colleagues had wasted 10 days of following a script approach which didn't help at all.
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✿ MO !
(@hneymoos) reported
@frankiesfine YEAH I THINK SO ITS ON AMAZON BUT KEEPS SAYING ERROR IF YOU TRY TO PREORDER OR LOOK AT IT
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Greg Fisher
(@THE_GREG13) reported
@AmazonHelp Constant issue with not loading albums or music at all. songs just disappear from the app. songs will double up on the same album. only way to fix is to Uninstall and reinstall and I literally have to do it daily.
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Margalit Francus
(@margalitfrancus) reported
@ring @amazon what’s happening with your app? Can’t download it from the iOS App Store . Is it down?
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Nerd
(@Nerd747) reported
@Barnacules I've gotten emails in the past that were scammers phishing for @amazon login/pwds, to "correct a purchase" that "I made for $300" and they were hosted at @Vultr and I reported their lil 'setup' and it got shut down. I won't stand for scammer trying to take advantage of ppl.
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Santosh
(@snoh3226) reported
Worst Service by @amazonIN @amazon . They have not solved the problem since 4 months and saying wait for 24 hours. How many 24 hours i have to wait. The sevice is a joke. I recommend dont use amazon for anything.
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Megan Chase Wheelock
(@lokiswifey1212) reported
@AmazingPhil I have that issue but my is honestly horrifying! It is a cat and a dog stuffed animal that has a creepy human smile and there are other ones with blood coming out of their mouths! Like I enjoy creepy pasta stuff but I have already told amazon I don't want it! Lol
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The Square Root of Sweet FA #StandWithCorbyn #GTTO
(@gddik) reported
@UKGovtGoogles @mojos55 Stupidland. The Silly Isles might have been a candidate, but given the existence of The Scilly Isles, it'd probably cause Amazon too many problems delivering parcels.
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James Brace
(@jwlbrace) reported
from
Paterna, Comunitat Valenciana
Annoying change to #GooglePlay ToS- shutting down the Google Play app from Smart TVs and forcing customers to use YouTube as the access platform... no thanks, they’ll be me moving my rentals back to Amazon or Apple then.
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Bipolar Courage
(@CourageBipolar) reported
@Jer_Hobbs When I am released from 3 month exclusive with Amazon, will try Draft-2-Digital. Won't really know what works best for someone unless try it. The e-book is the focus but it's a bit unfortunate that print-on-demand isn't affordable down under.
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darshini
(@sai_darshini) reported
@amazon I want to bring this to notice, this is a very serious issue. Our personal information is at stake. +919163299158 I got a call from this number saying they are amazon people and that I won a car.
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KRISHAN KUMAR
(@KRISHAN76695824) reported
@AmazonHelp If you can plz route my problem to the respective team
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Atulya Arts (SRG GLOBAL)
(@ArtsSrg) reported
@AmazonHelp If you want i can provide you the case ID that I have raised and you can check my case and fix my issue there
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Daniel Clay
(@d_clay90) reported
@AmazonHelp Yeah and just spilt loads words that mean nothing down my ear on the phone. Lost a loyal prime customer today, but what do you care you got millions more
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TotsTheGerblin {Vtuber in a Cave}
(@TGerblin) reported
The troll 3 caverns down from me stole my Amazon package. This means war.
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Parixit S
(@ParixitS1) reported
Seller flex claim team not doing justice with the Issues related to claims seriously . Don't know which way the company is heading towards. Feelin Sad & disheartened @amazonIN , @AmazonHelp @amazon
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Omer Akhtar
(@OmerAkhtar5) reported
@AmazonHelp Yes! I talked to your people but only thing they say is "Sorry Sir but we cannot do anything about it"... if they cannot resolve any issue than why they are there? Apologies not needed...
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§æţhýą
(@sathyakamaraj07) reported
@AmazonHelp I had an issue with the product . So I called but the recorded voice was not in English I can't understand what the recorded voice was saying but somehow I managed to talk with the customer care executive .
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R.K. Sharma
(@Krishanrk196476) reported
@AmazonHelp @rahulwrs This is a different kind of fraud. Why customer will report to your support team ? It's your duty to contact with customer and try to understand their problems. You cheater ! My valuation is very clear that @Amazon is the worst e marketing site of the world. Throw it in dustbin.
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Carl Jervis
(@cjervis) reported
@ClashofClans Can see lots of people asking about Amazon / Kindle app not working since the upgrade, but not any replies. Is there any intended action on this or refund option for buyers of Gold Pass?
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Pretty Politico
(@PrettyPolitico) reported
@allcurledup Start the digital sign up sheet. Them is the trigger and Amazon has enough money to pay us all. Shake down the Bezos bank, he won't even feel it
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§æţhýą
(@sathyakamaraj07) reported
@AmazonHelp This is what I done FYI. Your orders > return /replace> reason > photos > call me . I had no issues with the customer care executive he clarified everything in english. But all I am saying is the probelm was recorded language .
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Nivesh choudhary
(@niveshchoudhary) reported
@AmazonHelp @amazon @amazonIN Not very setisfied with amazon customer care as I have call multiple time to them to help the technical issue in account login. Every time they forward the request to next team after that didn't get any notificaciones or call from them.
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Veteran
(@jdsmithphx101) reported
@poolsharkrocks1 @FOX10Phoenix She will be fine. It was a mistake and a grand jury will recognize that. The city won’t. They will burn all the small business owners buildings down if they haven’t already been burnt down. Good news for Amazon.
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QUAINT KITCHEN
(@uzmairam) reported
Amazon is down @AmazonindiaIn @amazon
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스더
(@esthrsng) reported
@AmazonHelp I am already talking to someone on amazon chat. Would they be able to help me with my problem then?