Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Website Down	17 hours ago
Dartmouth	Website Down	23 hours ago
Brisbane	Website Down	1 day ago
Chandler	Errors	1 day ago
Phoenix	Errors	2 days ago
Holland	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M K (@hocmsam11) reported 4 minutes ago

  @amazonIN what a pathetic service Amazon India is providing. They don’t have a customer care number to reach and have all options only to avoid reaching out to them. Is this how you do business in India Amazon ? My item is missing and there is no way to reach or solve the issue!

• 
  Tame Token (@tametoken) reported 6 minutes ago

  @jesus_osorior Now I understand why Jeff Bezos and Amazon shut down Amazon Games, along with New World. It's because he blind.

• 
  JBarb (@JBBQ211014) reported 9 minutes ago

  @IPostAndGhost I don’t know why we don’t do that, just give Amazon the ability to deliver packages with the mail for an extra dollar. It’s a drop in the bucket when it comes down to it, an extra 52 dollars a year to Amazon is not going to hurt anyone

• 
  Ash HALL (@AshHallN) reported 10 minutes ago from Brigham City, Utah

  @Manhattva @CricAnon BZI from Cedar City is a good choice for contractor. Seen them on maybe 200 Amazon warehouses I participated in building (the one that burnt down in LA was one) Also I would make sure all the steel is from Box Elder. There are revar manufacturers in OR and AZ that could get the contract. They also havr a truss plant in Brigham City, whetr even the state of UT has used CanAm (Canadian) steel on the schools they were building when there was big growth west of Utah Lake.

• 
  I judge you: I am ULTRA MAGA (@judgmentcenter) reported 11 minutes ago

  Elon Musk's Starlink is great, I have had it since 2022 in central Florida. It is just as fast as Comcast, Xfinity and Spectrum. - When Florida got hit by a hurricane many thousands lost their high-speed internet (cable or fiber internet) for weeks, but people that had Starlink didn't lose their high-speed internet. - My setup at home: I have my dish sitting on 6 small sheets of plywood cut to just be a little larger than the dish’s stand which are sitting on the ground out of the way. I drilled holes, mounted the dish to the plywood with large rust-proof bolts. I then put sandbags on top of the plywood and also the dish’s stand to hold it down even more than 6 sheets of plywood do. - I then put the Starlink cable in a protective plastic protector (from Amazon), then buried the cable 2-3 inches - I also put the Starlink dish in a clear acrylic sleeve that will protect it from bird droppings, tree sap and even hail. Acrylic sleeve is from an Australian firm. - However, when a hurricane was forecast/coming to the area, I unburied the cable and cable protector and brought the entire Starlink dish inside my garage to protect dish during the storm. - There is plenty of extra cable to do so. - As soon as the wind died down, I brought the dish back out and had my high-speed internet back up within about 10 minutes. - Sandbags and 6 sheets of plywood (cut to size) to hold it in place for normal storms. +++ +++ Starlink also has a $5 a month standby mode. It automatically updates its firmware and software in standby mode. It is ready for you in 5 minutes whenever you need to start up high speed internet. Great for snow birds. Keep it in standby mode until you come back to the area. Or keep it in standby mode if your highspeed cable/fiber internet goes out after a major storm, hurricane or tornado. The dishes have a dish warming option to melt snow from it, which I turned off since I am in to warm of a climate in Florida. +++ +++ It is also a satellite phone. It works even if all the cell towers are down so you can make calls or send/receive text messages using Starlink’s WiFi internet. You can make phone calls or send text using your cell phone: Step 1: Connect your cell phone to the Starlink Wi-Fi (Starlink’s regular high-speed internet OR Starlink’s standby mode) Step 2: Then select Wi-Fi Calling on your cell phone. Step 3: Now you are connected to the Starlink satellites making calls, send texts using your cell phone – your actual cell phone number is used just as if you connected to your Cell Phone company.

• 
  Vinod Sharma (@only_shinji) reported 13 minutes ago

  @AmazonHelp The issue is still not resolved.

• 
  Anna writes (@anna_writes0) reported 15 minutes ago

  I was checking a book on Amazon recently and the topic itself wasn’t bad at all. The problem was the presentation. Weak subtitle. Confusing cover. No clear audience targeting. It reminded me that sometimes books don’t fail because the idea is terrible… They fail because buyers don’t immediately understand the value.

• 
  Dr. Abhiram Kasbe (@Abhiram_Kasbe) reported 20 minutes ago

  @AmazonHelp FINAL UPDATE FOR TONIGHT: @AmazonHelp’s Leadership Team refused to expedite pickup or refund for the ₹86,899 fraud. They are asking 4 more days to investigate their own warehouse error. NCH Docket updated. Disgraceful service for Prime member. #ConsumerRights #AmazonIndia #Fraud

• 
  cvero.ai (@CveroAI) reported 21 minutes ago

  "Amazon shut down its AI recruiter after it learned to penalise CVs that mentioned 'women's.'" Reuters The model wasn't biased on day one. It learned bias from the hiring data. What was your screening AI trained on?

• 
  Flamingo Queen 🏝️🏖️⛵️ (@Mourning_starz) reported 22 minutes ago

  @1Nicdar Instacart was caught frauding customers , I use Amazon Fresh or Amazon Whole Foods almost exclusively… I almost never go to the actual store and when I do it’s the fancy Publix near my house …never Walmart, never Aldi, never any other grocery chain frequented by those known to create problems..

• 
  The Stock Up (@TheStockUp_) reported 22 minutes ago

  @InTheAssembly $NOW down 66% from ATHs with a 0.83x PEG. Jensen called it the leader in agentic AI. Every major AI company including NVDA, Anthropic, Google, Amazon, Microsoft and OpenAI is partnering with them not competing. $30B revenue target by 2030 at under $100B market cap today.

• 
  Celsius 233 (@Celsius233Books) reported 23 minutes ago

  Listening to these horror stories and realising how good the Amazon customer service is for its scale. Had like a total of 3 issues in the last decade or so, and almost all of them got resolved within 20 minutes of calls with their customer service representatives.

• 
  czverse (@czverse) reported 25 minutes ago

  For 30 years, the internet ran on one payment assumption: Humans authorize. Humans approve. Humans pay. Every financial rail ever built assumed a person at the end of the wire. Credit cards - designed for humans. Bank transfers - designed for humans. PayPal - designed for humans. Then on May 7th, AWS flipped a switch. And the assumption broke. AI agents running on Amazon's infrastructure can now pay for things. By themselves. In real money. In 200 milliseconds. No human in the loop. The Coinbase head of infrastructure didn't bury the headline: "There will soon be more AI agents transacting than humans." Here's what they actually built: AWS Bedrock AgentCore Payments. Agents get a wallet. Wallet is funded by a human. Agent spends - within hard limits you set. Settlement happens in USDC on Coinbase Base or Solana. Cost per transaction: fractions of a cent. And the protocol underneath is elegant. It's called x402. Built on HTTP 402 - a status code that's existed since 1991. "Payment Required." Engineers reserved it in the original web specs. Never implemented it - because the financial rails of the 90s couldn't support it. Stablecoin rails can. So x402 is finally live. 30 years later. The use cases are already real: → APIs become pay-per-call - no contracts, no accounts, just transact → MCP servers get paid directly by agents doing research → Paywalled content charges per article - agents pay 5 cents to read → Agents hire other agents and pay them per completed task Warner Bros. Discovery is testing it. Heurist AI is building agent labor markets on top of it. And that creates the question nobody's ready for: What happens to the economy when agents are the buyers? No impulse purchases. No brand loyalty. No UI dark patterns. Agents optimize purely on price, speed, and quality. The machine economy doesn't browse. It transacts. We broke down the full architecture, the x402 protocol, every use case, and the risks in detail. Link in bio. czverse

• 
  Dominic Austin (@DominicAus36831) reported 26 minutes ago

  @AmazonHelp For Order # 113-1815603-4337058 I received a different item than what was ordered (specifically a different option). My love chat and call back is not working, so I thought I would try this. Thanks!

• 
  BRIJ MOHAN VAID (@BRIJMOHANVAID1) reported 26 minutes ago

  @AmazonHelp Yes I write my issue or comment with other media platforms against Amazon

• 
  Dess 𖤐 (@roguespider07) reported 29 minutes ago

  @SmolAltNoko Spindlehorse ain’t indie no more cuz she sold her *** out to Amazon GLITCH is forming into a full on corporation like Lakia so that ain’t indie no more Might as well start my own studio in which I don’t got the experience in business and distributing films *sigh*

• 
  Raj (@biryaniandfanta) reported 29 minutes ago

  @AmazonHelp @amazon Just transferring chats here and their font provide any solution . Wasting my time since 7 hours explaining issue to everyone

• 
  Marshall Jaquish (@ucanjustdostuff) reported 32 minutes ago

  @AmazonHelp @amazon I handled it with Customer Service. I'm not trying to shake Amazon down - but your drivers shouldn't be grabbing stuff off of people's doors without explicit permission.

• 
  Abhishek Grover (@Abhishek_grover) reported 41 minutes ago

  @AmazonHelp regarding this issue you are requested to reply to the email sent to your registered email address by the Account Specialist team for assistance. It is only the Account Specialist team who can reverse the said decision. In light of the same, the issue stands closed. Thank You.

• 
  Trinigirl71 👑 (@trinigirl71) reported 41 minutes ago

  AMAZON TOO? 😯😯😯 #InvictusScandall The ginger #TemuPrince Games in trouble!

• 
  Sean Frank (@Seanfrank) reported 45 minutes ago

  A great video that highlights the problem plaguing the California government- It can’t get anything done. The CA gov set out to give millions of diapers to people this year. They gave out zero. They said it would cost 50% more per diaper than you can buy them for on Amazon. Right now. And Amazon would actually deliver them. Today. They had a year. They could overspend by 50%. And they couldn’t do it. But we still get headlines and celebrations like “HAZZA! CALIFORNIA LOOKS OUT FOR PEOPLE AGAIN!” It isn’t about the diapers. It isn’t even about the train. It’s the fact that the largest state, with the largest budget, with a one party super majority- hasn’t gotten anything done in a decade.

• 
  ⫷⌯GHΘST⌯⫸ (COMMISSIONS OPEN) (@DaGreenGh0st) reported 46 minutes ago

  My brain is broken. I'm buying a new one off Amazon.

• 
  KIRAN (@KiranMortha) reported 47 minutes ago

  @amazon @AmazonHelp @amazonIN owing to your terrible customer service I am reaching out here. Since October 2025, EVERY order was delayed, even returned without my knowledge. Ur service only apologises and does NOTHING. And I am your PRIME MEMBER from 2016, but not anymore.

• 
  appliance repair (@applian87928334) reported 47 minutes ago

  @bprimetimel @D162Michele China IGNORES our IP. I should know, Chinese factory STOLE MINE. I shut them down in Amazon. but they sell everywhere else.

• 
  Prafull (@prafull) reported 47 minutes ago

  @WSJ Sign of the ship going down? Who gets access to the AI model when the ship goes down? Microsoft or Amazon or some not-for-profit foundation?

• 
  Happy Snorkel (@TheHappySnorkel) reported 49 minutes ago

  @CP24 "The minister of public safety could issue a secret order to turn your Amazon Alexa into a listening device." "Provisions would create a mass surveillance capability regime." -- Elbows up, Canadian sheep!

• 
  What Ho…A Rat!! (@WhatHoARat) reported 51 minutes ago

  @TLiterarian @bradkelly I'd entertain them as linked problems, but i don't have any hard opinions. Just cynical about everybody with power. I remember being really weirded out that walmart was open and amazon could sell whatever and everybody small was shut down - seemed to me like a gov't subsidized wealth transfer (though probably born of perceived necessity, and the lack of a better plan). It was all a ******.

• 
  State of The System (@SOTS_x) reported 52 minutes ago

  @thefarmers_Dog dog it’s just another amazon package beign delivered. pipe down.

• 
  Volf and KiaraVT (Soon to be Vtuber) (@Volf_KiaraVT) reported 60 minutes ago

  @NxCozy @Rbiiluvv Hmmmmm put them into a box floating down the spider infested Amazon rainforest river

• 
  team (@MTeam44785) reported 60 minutes ago

  @AllisonPearson High street problem in Amazon etc if you believe differently you are living in a bubble