Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (32%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Sacramento	Errors	3 hours ago
Sarrebourg	Errors	3 hours ago
Romeoville	Website Down	4 hours ago
Pittsburgh	Errors	10 hours ago
Clarksville	Errors	22 hours ago
Romeoville	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elijah Rogers (@eliRog23) reported 36 seconds ago

  @CollinMFern If FOX was covering the 600 than it wouldn’t be an issue, but they need time for Amazon Prime to have their crew ready for pre race telecast

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  Phil Marks (@Barrington61) reported 4 minutes ago

  @AmazonHelp Hi Sharon, that would be fine if it worked….i opened the link and it said the service was down.

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  CliffDoesAI (@CliffDoesAI) reported 7 minutes ago

  Amazon wants you to wear a device that records every conversation you have. Bee is Amazon's AI wrist wearable — acquired last year, now updated with new features. It records, transcribes, and summarizes everything you say throughout the day. Sync it with your calendar and it'll remind you about meetings and tasks. The TechCrunch reviewer tested it this week. His verdict: useful for work meetings, way too invasive for personal life. Here's my problem with this entire category of AI hardware. The pitch is always the same: "never forget a conversation again." But "never forget" only works if you record everything. Every casual chat. Every private moment. Every dumb thing you say at 11pm on a Tuesday. Bee needs access to your location, photos, phone contacts, calendar, and notifications to work well. That's not a note-taking device. That's a surveillance system you pay for and voluntarily strap to your wrist. And here's the part nobody talks about: the data lives in Amazon's cloud. The same company that's had its share of security issues. The review notes they demoed a fully local version for a YouTuber — meaning they know the privacy concerns are real — but haven't shipped it. The professional use case is actually interesting. If your day is back-to-back meetings, having an AI summarize everything faithfully is genuinely useful. The reviewer confirmed it handled a business call well, breaking down segments of the conversation for easy review later. But you don't need a dedicated 00+ wrist device for that. Otter and Granola already do meeting transcription and summarization. They work from your phone or laptop, they don't need 24/7 physical access to your life, and you can turn them off. The AI hardware graveyard is already full — Humane, Rabbit, the first generation of "AI pins." Every single one had the same problem: they solved a problem that either didn't exist or was already solved by the phone in your pocket. Bee is slightly more useful because transcription and summarization are real needs. But the form factor — always-on, always-recording, always-uploading-to-the-cloud — creates a privacy problem bigger than the productivity problem it solves. I think we'll see a version of this that works eventually. But it'll run locally, process everything on-device, and never send raw audio to the cloud. Until then, Bee is a fascinating demo of where AI hardware is heading — and a warning about the privacy tradeoffs Silicon Valley expects you to accept without asking. What's your line? Would you wear a device that records every conversation in exchange for never forgetting a meeting detail?

• 
  Akram Lotif (@AkramLotif) reported 7 minutes ago

  @dhaka_manjit @AmazonHelp please look into this issue. If every customer is starting to face such issues then this is a cause of worry. Something is happenning in your logistics that you are not aware of.

• 
  Keith Benson (@bensonkc2601) reported 8 minutes ago

  @NASCAR @BubbaWallace FYI, I'll be watching other programming instead of Amazon Prime. I have Amazon so that's not the problem. I simply prefer watching it on local channels, free TV or cable.

• 
  Space & Time Machine (@realJournit) reported 8 minutes ago

  Of all the major retailers, @walmart's website is by far the worst. Virtually every visit I have to fill out an annoying captcha of some sort. Amazon? Right in. Target? No problem. Acehardware? Lowes? HD? All easy to access. Walmart's website is a joke.

• 
  Francojay (@francojay90) reported 11 minutes ago

  Please We are Appeal @geegay_support to Help We Amazon kdp Publisher to Sort out the Issue of Account Number Because There's no Account Number that Amazon accepts Except Well Fargo

• 
  Frank Benson (@mfbenson1) reported 13 minutes ago

  @tenbeerz @CoffeeNGrit They used to have a reputation as a terrible place to work, perhaps *the* worst national company to work for. Along came Amazon.

• 
  Luis 🧇 (@MrLuisWatkins) reported 14 minutes ago

  Fire Stick 4K is THE WORST streaming device. Do not purchase it. Purchased one for our Vegas trip, and it’s been issue after issue, after issue. Glad I just use Apple TV at home, but the Fire Stick having so many issues is ridiculous. @AmazonHelp @amazon

• 
  GaltiFACT® (@reardongalt) reported 16 minutes ago

  @MetamateDaz They ARE making life better. Just think about life before Amazon. Not to mention all the jobs (skilled, high paying jobs) they created. Throwing money at a problem never solved anything.

• 
  vipin dhaundiyal (@DhaundiyalVipin) reported 22 minutes ago

  @AmazonHelp @NestleIndia How do you expect me to wait and check ur messages 24x7... pls send me the mail. I'm a Prime member and you have all my purchase details as well as contact details. Your team can connect with me. The Amazon app is not giving me the option to escalate this issue.

• 
  Vector (@PrasVector) reported 23 minutes ago

  @unusual_whales Bezos nails it with this comparison. Amazon gets packages to your door fast and right while many government systems like nyc schools move slow waste money and still mess up basics. Shows how different real accountability and customer focus make everything.

• 
  Kolleen Morse (@MorseKolleen) reported 25 minutes ago

  @MagzThundercat @amazon This makes me mad for you. Can you at least submit a negative review? It sounds like you tried everything you could on your end to resolve the issue.

• 
  Colonel Bleep (@epeterd916) reported 28 minutes ago

  @zillaah707 Wow! My apartment in TN before I moved to GA in 2017 was only $445. But I had gotten fired from Amazon in November 2016, and I couldn't find another job. Finally had to come down here to stay with relatives. Definitely can't find rent that cheap now.

• 
  Ｓｈａｍｅｌｅｓｓ (@PointmanC) reported 28 minutes ago

  like I'm doing better mentally cause I had to manage 4 to 6 artists at once for my first 2 issues of my comic and then worked on using ONLY 1 to 2 artists on the third comic that I didn't release on Amazon. basically I needed to get some time to reflect on what didn't work, what did, and move on. thats all I've gotta do

• 
  Arman Veniwal (@ArmanVeniwal) reported 31 minutes ago

  Amazon Now customer service is terrible these days

• 
  Комік хуєв🟦🟨⬛ (@iwakura_senpai) reported 39 minutes ago

  @BrianMcDonaldIE Not only deepseek. Also, Amazon cdn in outage

• 
  Scout (@scoutcams) reported 43 minutes ago

  I got this red pajama set to wear around the house from amazon.. tell me why my ivory couch is now stained pinkish red where I was laying down yesterday. FML.

• 
  Ankit Jaiswal (@itsankitjaiswal) reported 43 minutes ago

  Amazon turned off backend access for Kindles that still turn on, have working screens, and hold a full charge. The books are fine. The hardware is fine. The server isn't. Every SaaS founder just got a masterclass in customer lock-in they shouldn't copy.

• 
  shailesh Kumar (@Shaileshv70) reported 43 minutes ago

  The issue with my account persists even after sending emails. I have emailed so many times, yet the same problem remains: whenever I place an order, it gets cancelled. @AmazonHelp @amazon

• 
  Business Nerd (@Business_Nerd_) reported 48 minutes ago

  Jeff Bezos On Why He Quit Physics Jeff Bezos reveals the exact moment he realized he'd never become a great theoretical physicist: Before Amazon, @JeffBezos wanted to be a theoretical physicist. And by all measurable standards, he was on track. "I was a really good student. I got A+'s on almost everything. I was in the honors physics track, which starts out with 100 students, and by the time you get to quantum mechanics, it's like 30." Then came the partial differential equation that changed everything. Bezos and his roommate Joe, also exceptional at math sat down to tackle a homework problem together. Three hours later, they had nothing. "We finally looked up at each other over the table at the same moment. We said, 'Yosanta.'" Yosanta was the smartest guy at Princeton. They brought the problem to him. Bezos describes what happened next: "He stares at it for a while and he says, 'Cosine.' And I'm like, 'What do you mean?' He's like, 'That's the answer.' And I'm like, 'That's the answer?' And he's like, 'Yeah, let me show you.'" Yosanta took them into his room, sat them down, and wrote out three pages of detailed algebra. Everything crossed out, landing on the answer he had already spoken aloud: cosine. Bezos asked the question that mattered: "Listen, Yosanta, did you just do that in your head?" That was the moment. "That was an important moment for me because that was the very moment when I realized I was never going to be a great theoretical physicist." Bezos didn't measure himself against the 100 students who started the track, or even the 30 who survived to quantum mechanics. He measured himself against the person who could see "cosine" instantly where he saw three hours of dead ends. He was honest about the gap. Being top 1% isn't enough in fields where the returns concentrate at the very top. Sometimes the most valuable signal you can get is watching someone effortlessly do what you struggle to do at all.

• 
  Walking with Yeshua 3150 (@Kenneth27523471) reported 49 minutes ago

  @AmazonHelp the last several deliveries that were supposed to come to my house. I’ve gone to our house 17 miles away from mine. I’ve called every day since Monday about this issue and because I have complained I got a threatening email saying that my account would be closed.

• 
  Xenek Stoehr (@xeneks) reported 49 minutes ago

  @BrianRoemmele Here's a thought. I've been seeing a few times, the posts about how Amazon and SpaceXAI might be valued over a trillion, but under three trillion. Yet Amazon has far better financials. The issue is one of: Does the organisation have making outsized returns a fundamental, but also primary, purpose? For Amazon, I would say: Yes For SpaceXAI I would say: No The purpose of SpaceXAI is beyond financial returns. You might have seen it hinted when Elon talks about how money might become obsolete. SpaceXAI is firstly about delivering services to people, to Humanity. It's like a small business operator who could raise or lower prices or enter more profitable markets, but instead choses to practice craft with great skill and care, and service the more difficult market, knowing that it means less profit as the pricing is not excessive, whilst not so low that business booms and quality slips. It's where the business operator finds 'just the right, affordable price, enough to keep him or her practicing craft with great skill and care, never lowering the value in service'. So an investment in SpaceXAI isn't about outsized returns, IMO. It's about an organisation that delivers value at the lowest price affordable, but still enough to serve the community and the practitioners of the craft. It's this type of business that is treasured by everyone, and the returns are the products and services themselves, not huge wads of cash from investors. Perhaps this sounds like a foolish take, but every community thrives when it is full of people who work for the pleasure of the result, with the result never being seen as cash, but the actual improvements to the reality around them. It's a very rare type of business. One that people will find joy in being part of, even if it's not obviously making them rich in money. They find richness in spirit, knowing that they are supporting the tradeperson that is more than respected, but relied on as a role model for the entire community. I hope it is a resounding success.

• 
  Texas-Nana (@Texas_Nana_) reported 50 minutes ago

  @redknitterPNW @MetamateDaz @MagaNorth Your comparison is flawed. Sears stopped their catalog sales in 1993. Bezos opened Amazon as only an online bookstore in 1994. Bezos didn't open a full Amazon when he began. He saw a need that wasn't being fulfilled and began that. Sears stopped their catalog sales because they refused to see a future of online sales. They could only see what they'd done in the past and they shut down the catalog and retreated back to store front sales only. The direct opposite of what was needed. The only reason JCPenny's is still alive is because as feeble as it is they did venture into online sales.

• 
  Nick (@nap_ygg) reported 51 minutes ago

  @Mappy6984 Staged or not, the return portion of this is a massive issue with online retailers like Amazon. These losses get amortized by increased prices.

• 
  P.D 𝕏 (@dabir) reported 54 minutes ago

  @AmazonHelp @amazon @amazonIN If I were in Amazon CS, I would have got hold of the Warehouse/ designated pickup team for my area pincode and get the issue resolved in few hours. Till date you are clueless & don't have a resolution. You don't even know the loophole in your process. 2/n

• 
  Sam Redlark (@Sam_Redlark) reported 57 minutes ago

  @maxdaniellawton I would like to compare one of these mock Penguins to the paperbacks that I print through Amazon, because they are decent quality. The colours are good. The card stock is comparable to other paperbacks. The binding is strong. Are legacy publishers going down market from that?

• 
  The fiery but mosly peaceful grouch (@CyberWarDoc) reported 57 minutes ago

  @WellitHappened1 Fridge died first week of lockdown due to fried circuit board. Couldnt get anyone to come fix it, so I took it apart and ordered some chinesium circuit parts from Amazon and the board has going strong for 6 years.

• 
  Andrew Liese (@IBlackmailLands) reported 59 minutes ago

  @mightydudbolt It's very weird that a military blockade is even questionably legal. It's like if Amazon were to set up tanks and ships to block off Portland and try to argue about it. It's not a "lawyer" problem, it's a "your options are either stop or explode" problem.

• 
  Ross 🛩️ (@airline_king) reported 60 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience.