Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Santa Cruz	Sign in	3 hours ago
Paris	Website Down	22 hours ago
Volta Redonda	Sign in	1 day ago
Libreville	Website Down	1 day ago
Warner Robins	Errors	2 days ago
Flers	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rainmatter by Zerodha (@Rainmatterin) reported 3 minutes ago

  D2C brands should stop selling their products on Blinkit like it’s Amazon. In this conversation, Sudarshan Gangrade, Founder of Lo! Foods (maker of brands Protein Chef, DiabeSmart) explains how they took the exact same products that were clearing shelves on Amazon, listed them on quick commerce, and failed miserably. Sudarshan breaks down why the two channels(e-commerce & q-commerce) reward completely different things, and the pricing, packaging, and algorithmic playbook Lo Foods had to rebuild from scratch to turn quick commerce into a growth engine.

• 
  CREAO AFRICA (@CreaoAfrica) reported 5 minutes ago

  @Karthi_Ofcl @AmazonHelp Looping through bots with no fix is frustrating , CREAO builds support agents that resolve, not stall.

• 
  BWP (@pe90658101) reported 6 minutes ago

  @ImMeme0 @amazon In my last two deliveries, the Amazon driver, instead of parking in front of the house like they’ve always done before, parked around the corner. He sneaked across my lawn at his own risk and put the package by the door. What these drivers don’t realize is that I have surveillance cameras and my neighbors have surveillance cameras. We can see them coming down the street and circling the block like a dog looking for a place to relieve itself. My front door sidewalk is a direct connection from the street to my door, the shortest distance.

• 
  Cresel App (@usecresel) reported 7 minutes ago

  Meanwhile, if person wan watch film, e go Netflix. If e wan buy physical product, e go Amazon. If e need app, app stores full everywhere. But if person wan discover quality digital products wey Africans create... where e go go? Nowhere. Na that be the real problem.

• 
  eddiebro (@EddiebroRon) reported 7 minutes ago

  I’m pretty sure I posted about how highly satisfied I was with this lock when I first purchased it but recent interactions with their tech-support was somehow able to make me even more satisfied with the company than I already was. Within two weeks of installing it I started having very odd issues like it changing settings by itself and the battery that should last three months was dying in less than 20 hours. I decided to contact customer support before installing my replacement lock from Amazon so that I didn’t have to potentially go through those issues again and process another return and the customer support was very quick to reply with the end result being them doing an advance replacement for me with a brand new unit that isn’t on the market yet for me to test that will be custom programmed specifically for me using the logs I uploaded from this one and even expedited the shipping. They worked hard to not only troubleshoot a few things that I had not done already, but also to make sure that they can find out exactly why it is acting the way it is and fix the firmware so that no one else has to deal with this issue, even though they have seen or never heard of this happening before. If you happen to be in the market for a smart lock and don’t mind paying a premium price I highly suggest this model and if you want to spend a little less the U100 is a great unit as well; I just upgraded from it after using it for three years without a single problem. If you do decide to purchase this lock, know ahead of time that it works on Matter over Thread, not WiFi so you will need at least the $30 M100 smart hub, an Apple TV 4K version 2 or 4 (with Ethernet, it doesn’t work on the WiFi only model) or one of the other compatible Thread Border Routers. I don’t know what ******** android needs because I don’t use that **** but I’m assuming the $30 smart hub would work with Google home.

• 
  Jozef Trader (@PropFirmProfits) reported 9 minutes ago

  📅 THE BIG CATALYST WINDOW: July 22-30 • 7/22: Alphabet earnings • 7/24: Flash PMIs • 7/29: FOMC decision + Microsoft/Meta earnings • 7/30: Apple/Amazon + GDP/PCE data Two unpredictable inputs (Fed + Big Tech) same week. Size down. #FOMC #Earnings #Fed

• 
  Marianne Jacobsen (@Marianne2024999) reported 13 minutes ago

  @Hamp_Allen Not even kirpans apparently as one was found to be a hunting knife off Amazon this "Sikh Influencer" wasnt even a member of the gym and was on a day pass - that shows me he was looking for trouble. Good for Good Life for setting the stage for other businesses not to be bullied

• 
  Ryan | GenX UGC Creator | Strategist (@ryanlevacy) reported 16 minutes ago

  @ugcwithcaleb Lol me too! Bought some cheap $40 one on amazon it was terrible so don’t go that route. I prob need to suck it up and pay more

• 
  Ron (@SilentServiceEV) reported 17 minutes ago

  @bauminater @amazon I have instructions that say to deliver to the side garage doors. I have a sign at the front door saying No Deliveries. Deliver to side garage doors. They include this sign in the snapshot of my package at the front door…😡

• 
  Vikas Parekh (@parekhvikas_23) reported 18 minutes ago

  @mashrujeet @AmazonHelp Sab chat bots ka kamal hai…once the product is sold and if we want to raise an issue, we end up arguing with chat bots and rarely are there individuals on the other side to address the issue. This is has become common.

• 
  AustinLinneyFL (@AustinlinneyFL) reported 20 minutes ago

  @TheCryptoDaddi When you say this is a bigger issue just society-wise, is that nobody wants to take patients or wait for anything anymore. We've created an Amazon culture.

• 
  Siddhant Bagrecha (@BagrechaSid) reported 22 minutes ago

  I purchased a Sony PlayStation 5 Disc Edition on 08 June 2023 through Amazon India for ₹54,990. After around 3 years of normal household use, the console started shutting down automatically during gameplay. No physical damage. No misuse. No unauthorized repairs.

• 
  Squid (@SydMitchell) reported 23 minutes ago

  @nuuly why are you guys now using Amazon for shipping!? It’s twice as slow and they have enough business…

• 
  Brekhna Afghan (@Brekhna_Afghan) reported 24 minutes ago

  @BRICSinfo @Grok is amazon service down or affected?

• 
  Andrew @ Don’t Walk, RUN! (@DontWalkRUN) reported 25 minutes ago

  @gridguyJCEV $40 million is what Amazon paid to license it. I'm sure it's at least broken even after including steaming and broadcast rights.

• 
  jd42 (@jdonovan42) reported 29 minutes ago

  @felixprehn What threshold breaks to "not" define it as circular anymore? Amazon will go from 3 to 1 capex growth vs. AWS growth down to 1.8 end 26' and flip to 1 to 1 and >2 to 1 by 2030. Customers(non big tech) consumed more tokens in q1 than all of 25' across >100 different AI models via AWS Bedrock gateway. It is spreading way beyond the circle jerk but def must continue its accel.

• 
  Chloe (@ChloeFizzBomb) reported 32 minutes ago

  @ValGal1212 I didn't make it through the 1st ep. Happens with me a lot tho. I'll need to go back to it, same with the blacklist, person of interest etc. Problem is there's too many choices. Have you watched ride or die on amazon? Good reviews

• 
  Dan. (@HollywoodDan) reported 33 minutes ago

  @fandom_david Are you down there stoppping the clearing of the Amazon?

• 
  Rajnish Kumar Maurya (@RajnishKumarMa4) reported 33 minutes ago

  @BajajElectrical @BajajElectrical, please explain why my ticket was cancelled without resolution. I want the ticket reopened immediately and the promised repair completed. @AmazonHelp, please also take note of this unresolved product safety and warranty issue.

• 
  Luke Smalley (@LukeSmalley27) reported 33 minutes ago

  @reecetalking @orm0nde The country loses 3 billion litres of water everyday just to leaks, a data centre is the least of our problems. And an average size one is the same or smaller than a usual amazon warehouse. The jobs don't need to go to Indians, having robots do menial jobs is probably good, less indians again etc

• 
  veloX (@veloXxn) reported 34 minutes ago

  @jimcramer the "PLA-controlled" framing is doing a lot of heavy lifting here with very little evidence underneath it. DeepSeek and Qwen are built by a hedge fund and Alibaba. Calling them PLA operations because they're Chinese is the same logic as saying AWS is Pentagon infrastructure because Amazon holds DoD contracts. Both things are technically adjacent to government — neither makes the product a weapon. The actual security concern worth taking seriously is data residency and training pipeline transparency. Those are real, auditable problems. But the solution isn't "only use American models" — it's air-gapped deployment, open weights you can inspect, and on-premise inference. Llama 3 running locally carries zero data exfiltration risk regardless of who influenced Meta's board last Tuesday. What's getting lost in the national security panic: OpenAI and Anthropic have a direct financial interest in this argument. Every enterprise that bans Chinese models on vague security grounds is a customer that has to buy GPT-4o instead. That's not a conspiracy — it's just incentives. Worth factoring in before treating their lobbying as neutral expert testimony.

• 
  Wood chopper (@Crackor17) reported 35 minutes ago

  @earloflondon One detail of hypocrisy I love the most coming the alarmists. The core of a wind turbine prop is Balsa wood. Derived from the Amazon rainforest which is being mowed down at alarming rates. Lifespan 20yrs Then buried in landfill Now that's ecology at its finest!!

• 
  BBGIRLS Australia (@BBGirlsAU) reported 40 minutes ago

  - Can be streamed on any platform. - Winner will be randomly selected and announced on August 1st. - If issues arise with shipping to your country then an alternative prize will be arranged (e.g. Amazon giftcard).

• 
  ranvijay mishra (@RanvijayM) reported 43 minutes ago

  @AmazonHelp Paid COD for 3 delivered items, but received only 2. I wasn't home, so the item count wasn't verified during delivery. One item is marked delivered but is missing. Please investigate and resolve this issue ASAP.

• 
  John Doe (@BigBuckettss) reported 46 minutes ago

  @ImMeme0 @amazon Low iq problems

• 
  Gabrielle P. (@mantancino_) reported 50 minutes ago

  Amazon claims its Random Network Graph can replace fat-tree data centers, slashing routers by 69% and power by 40%. But turning theoretical graph expanders into production hyperscale infrastructure requires an entire hidden systems stack. Here is what is actually happening. Topological theory has long touted the high bisection bandwidth of expander graphs. However, an abstract topology cannot route a single packet, survive component failures, or guide physical installation. Amazon’s Random Network Graph (RNG) demonstrates that making an irregular topology functional in production requires a closely integrated stack. Amazon reports two active production fabrics carrying live workloads: a server mesh and an edge mesh. Because this deployment evidence is operator-reported rather than independently audited, its exact production scale remains unverified externally. What is clear, however, is the sheer control-plane complexity required to operate an irregular network. The reported RNG architecture relies on Spraypoint multipath routing, custom ShuffleBox optical interconnects, ShuffleBack patch-panel emulations, predictive performance models, and automated fault localization. Without these elements, an irregular graph is unroutable. Physical installation presents another massive bottleneck through miscabling risks. While Amazon reports keeping physical miscabling below 1.5%, the lack of disclosed denominators or recovery timeframes leaves the ongoing maintenance burden under hardware failure states as an unresolved question. Evaluating RNG's economics requires separating headline marketing numbers from true Total Cost of Ownership. Equipment switch-count reductions do not equal lifecycle savings once optical hardware, cabling density, and operational labor are factored into the equation. Academic modeling by Bernardi et al. projects a 9% to 45% reduction in switch counts compared to generalized three-tier fat trees at matched oversubscription. Yet this is strictly an equipment proxy that excludes cabling, connectors, labor, cooling, and migration expenses. Similarly, organizational statements claiming 69% fewer routers, 33% higher throughput, and 40% lower energy rely on undisclosed baselines and traffic matrices. Media reports citing 27% lower operating costs likewise omit specific cost boundaries and timeframes. While reported regional builds in Dublin, Germany, and Spain establish geographical presence, individual facility references cannot be converted into total physical deployment volume. Performance claims are equally nuanced and heavily dependent on the specific traffic regime. In normalized production benchmarks measuring 127-flow multipath throughput, 64-byte packet rates, and block-storage read IOPS, RNG demonstrated descriptive parity with traditional fat trees under specific test conditions. In modeled simulations of a network with 61,400 servers and 960 top-of-rack switches, RNG achieved up to 30% higher throughput in broad clique and hubs traffic. However, traditional fat trees performed 5% to 10% better in low-participation regimes and outperformed RNG in matchings traffic below an active fraction of 0.4. This proves that topological advantages are highly workload-dependent rather than universally superior. Furthermore, RNG builds directly upon decades of research extending from Clos (1953) to Jellyfish (2012) and Xpander (2016)—representing an operational milestone in deploying irregular fabrics rather than the origin of expander theory. For quasi-random topologies to see broad industry adoption, four key verification steps remain: raw un-normalized telemetry, multi-year reliability records under continuous failure states, comprehensive lifecycle TCO accounting, and independent cross-operator replication. Educational analysis only. Operational architecture decisions require qualified, authorized professional review.

• 
  abhishek prasad (@abhishekprasa17) reported 51 minutes ago

  @AmazonHelp It is ur end problem not mine

• 
  James Redmond (@jeredmond73) reported 51 minutes ago

  @AmazonHelp It's late because of your routing. Just tell people the actual date something will make it to them. People make plans based on the delivery dates you post when ordering. Apologies and "asking for patience", doesn't fix it. I guarantee you all know things will be an extra day.

• 
  Invisible🩷 (@_WInvisible) reported 51 minutes ago

  @clashreport Nice amazon deliver broken products.

• 
  Amazon Help (@AmazonHelp) reported 55 minutes ago

  @akguptamzn Kindly copy the link provided earlier > paste it on a 'web browser' > login to your Amazon account > connect with our team via chat. -Sindu