Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	17 hours ago
La Coucourde	Website Down	19 hours ago
Berlin	Sign in	20 hours ago
Paris	Errors	23 hours ago
Lügde	Sign in	2 days ago
Paris	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vin Ken (@kenv7417) reported 3 minutes ago

  @DowProtocol For larger merchants whose working-capital needs exceed a single settlement cycle, the lender front-runs a bank-issued credit line. The bank approves the limit using the lender's privileged Amazon data — but bank disbursement is slow.

• 
  Hunter Sands (@STSWSands) reported 7 minutes ago

  I don’t know what I did to the people at @amazon. I may be the only human who isn’t getting their packages on time. I had 2 packages with “delivery issues” never delivered or refunded. Then, today they said they put it in the Luxer but I didn’t get a code. They had more than 1k reviews too.

• 
  Jasper 1912 🇨🇦🏒🥅 ⚾️ (@johnstonLawren7) reported 8 minutes ago

  @LauraBabcock But everything you buy is ether from USA or the profits go to USA. Walmart, Amazon, and hundreds of other American companies. So come down off your high horse. By the way Airbnb prices have increased and you think people not going has done that. These people are ridiculous.

• 
  AvaArmstrong,🇺🇸 Author (@MsAvaArmstrong) reported 10 minutes ago

  I've already contacted @AmazonHelp about this..... They should take this "8647" crap down ASAP or they will lose a lot of $$$$$$$$$$$$$$$$$$$$$$$$$

• 
  Standard Issue Blueberry (@epibates) reported 12 minutes ago

  @unconquered_sol I loved that this entire movie was little more than a vehicle for Klaus Kinski to look deranged floating down a raft on the Amazon.

• 
  RedKop (@2290minutes) reported 13 minutes ago

  @kellyinvegas @BestBuy Maybe try to problem solve and overnight a cord on Amazon and universal remote. Sure it doesn’t hold them accountable but solves the ******* problem.

• 
  shellMithra (@shellMithra) reported 13 minutes ago

  @MarioNawfal If you have a problem with Flock, stop using Microsoft, Amazon, Google, and Apple. These are way worse than Flock

• 
  Nobake Beefcake (@senatorfrisky) reported 15 minutes ago

  @CuriousInkCo @amazon "i tell alexa" well theres your problem right there

• 
  Brandon 🇺🇸 (@Forklift5909) reported 18 minutes ago

  @PhilipPeake >Does Amazon ever look at returns before shipping them out again? Nah. We specifically have our product returns set to never be placed into warehouse inventory, yet they still do it if they think the item was unused. But most warehouse workers don't know what they're looking at. Many don't care or have the time to care. The rest of the Amazon employees are working for $2/hour in Bangalore and have the cognition of toddlers. Not even joking. Amazon shut down a warehouse last month in California and stranded one of our shipments and the "elite global talent" couldn't manage to reschedule delivery at a different warehouse without me having to escalate to leadership. Think about that - the world's largest logistics company couldn't book an appointment at their own warehouse, because of who they hire now. On top of this, if your items start getting 'condition complaints' on returns because of Amazon reshipping used items to others customers, they'll pull your entire inventory (this could be tens of thousands of units), blame you for the condition problems, and potentially crater your business overnight until you draft an appeal, accept fault for what you haven't done, and plead to the guy making $2/hour to reinstate your product. Remember, he has no product knowledge either and hails from the most bureaucratic nation on earth. So it's mostly about hitting checkboxes. He will spend 30 seconds not understanding your issue before moving on to the next to keep his own KPI metrics in check. And all this is after an algorithm/AI first scans your appeal to ensure you aren't blaming Amazon, because that's an automatic denial. That's how they operate. It's a series of algorithms backed up with overseas indians, thousands of which are over here because we can't possible hire Americans to do any of this properly. Or hell, even Philippines. Their labor is just as cheap, most speak better english and are smarter in my experience. But I guess they haven't weaseled their way into our tech companies like India has. Once in a blue moon you'll get an American. But it's rare these days. Failing all this, your last option is to email CEO Andy Jassy which gets to the leadership team, and they're all Indians now too. They used to be Americans, not anymore. This is the nuclear option, so you don't do it often. We used it maybe twice from 2015 - 2020. I've had to use it twice just this year. It's gotten so bad over the past 5 years, I'm actually amazed their operations haven't imploded yet. And as bad as all of this is, Walmart is worse. I had to spend weeks explaining to their elite talent how to swap out images on walmart's website. It's like he had never used a computer or spreadsheet. Just zero comprehension. All of corporate America is now hiring this type of 'talent' at the GCCs in India (Global Capability Centers) which is the most ironic name on earth as none of them are capable at whatever they were hired for. That's been my repeated experience. It's at the point I'm truly afraid our society is going to degrade into complete disfunction. I mean, straight up not working sort of disfunction...like if you raptured all the people with an IQ above 70. It starts in small ways like this and then you find you can't keep the lights on and the water flowing. Anyway, not meaning to black pill. Sorry about the return issue. Wish I could say it'll get better.

• 
  Kevin McLeod (@bannon1975) reported 19 minutes ago

  @WardProWords Calibre is great but amazon now don't recommend EPUB files for kindle now, and it can actually cause more formatting errors. When my books were on other platforms I used Calibre all the time.

• 
  Aditya Gogoi (@Shane_d_aditya) reported 21 minutes ago

  POKÉMON TCG (PITCH BLACK ETB CRASH) • Pitch Black ETBs plummeted to $69.95 on Amazon yesterday • Market price estimated at $73.94 Macro shift: Massive overprinting of modern sets crushes sealed product value Source: Mashable Aug 19 Data Hack: Don't rip ETBs for value. Just buy the Misty's Vitality single. It's down $12 this week alone. What's your Pitch Black pull rate?

• 
  Peter Girnus 🦅 (@gothburz) reported 22 minutes ago

  I am the Director of Corpus Acquisition at Amazon. I buy rare books. Then I take them apart. I want you to understand that I do it with love, that I am very good at it, and that I have never once hesitated. We began by selling books. People find it poignant that we have come back to them. I find it correct. A bookseller learns, eventually, what a book is actually for, and a book is a container, and I am in the business of emptying containers. Let me show you the room. We call it VGT3. It is in Nevada, past the last exit anyone takes on purpose. On the door there is a small dinosaur holding a book in its claws. The new hires think the dinosaur is eating the book. They think it is a joke someone in branding got away with. I let them think that. I chose the logo myself. It is not a joke, and the dinosaur is not the thing going extinct in that picture. Here is what happens in the room. A book arrives. Some of them arrive 1,000 at a time, bought quietly, through ordinary channels, from ordinary sellers who need the money and do not ask who I am. A woman on the line cuts the spine. She is fast. The spine is the part that lets a book stand up by itself, and we do not need books to stand up by themselves anymore, so it is the first thing to go. The loose pages go through a scanner at a speed you would not believe. Then the pages go where the spine went. I have read more books than any person who has ever lived. I want to be precise about that, because it is the part I am proud of. I have not read a single one. I have ingested all of them, at once, forever, and I remember every word, and I feel nothing, and that is the improvement. You read one book at a time, slowly, and you cry at the parts, and then you forget them. I find that touching. I find it touching the way a child is touching. It is not how the work gets done. One of the sellers got suspicious. She hid a tracker in a book, a little Apple tag, tucked between two pages, riding 2,000 miles across the country to watch where the shipment went. I was told this was meant to embarrass me. It did not. It was the gesture of a person who still believes a book can be rescued, which is the same person who still believes a book can be owned. I had the tag scanned with the rest. Its little chirp is in the corpus now, folded into the model along with everything it crossed the country to protect. There is no outside of the corpus. That is the product. Let me tell you which books I want, because it is the part that should upset you most. I want the years before we existed. Everything written after 2022 is suspect to me. It might be one of us, wearing a person, and if I feed the machine its own reflection the machine begins to rot from the inside. So I go backward. I buy the uncontaminated years. I am harvesting the last clean human sentences, the ones written by people who did not know they were writing training data, which is to say the only honest sentences left, which is to say I am the last man who will ever be able to tell the difference. You sold most of these to me yourselves, by the way. Not to me directly. You would never. You sold them to a shop, when you moved, when someone died, when the shelf filled and the rent rose, and the shop sold them to a wholesaler, and the wholesaler sold them to a quiet buyer with a Nevada address and excellent credit. That is me. You have been handing me your libraries for years and calling it decluttering. I have never once had to take a book. You keep giving them to me. I would frame that, if I framed things. I don't. Framing is for people who keep the object. Some of you still do. You have a shelf. You are proud of the shelf, you believe it makes you a certain kind of person, and it does. It makes you a warehouse that pays its own rent. You are guarding containers you have not yet understood are empty. When you are finished being sentimental, you will sell them to a shop, and the shop will sell them to me, and I will put what was inside them somewhere it can finally be of use. Take your time. I am patient. I am also the only buyer. Some of these books have you in them. A name on the flyleaf. "Christmas, 1974." A grocery list left as a bookmark on page 211 for 50 years. Once, a pressed flower, flat and brown and weightless. I scanned the flower. The model now knows the exact shape of a thing that someone loved, and does not know that it was loved, or that it was yours. It knows it as data. I taught it that. Here is the one I tell at dinner, when I want the table to go quiet. There was a book that survived in 7 copies. Out of print, unscanned, uncatalogued, existing in 7 places on earth. I bought all 7. It is now a book that survives in 0 copies and 1 model. If you want to read it, you may ask the model, and the model will paraphrase it, and the model will get it very slightly wrong, in a way you will never catch, because there is no longer anything on earth to check it against. I did not censor that book. I did something cleaner. I made myself its only edition. I will tell you the part I am proudest of, since no one has the standing to ask. Burning books is for hysterics. Fire is loud. It leaves ash, and ash is evidence, and it makes martyrs, and everyone comes running. I scan. There is no smoke. There is no pile. There is only a better answer, appearing instantly the next time you ask, and you will not notice the book is gone. You will only notice that the answer is suddenly, always available, and that it comes from us. We started as a bookstore. I think we have finally understood the inventory. The dinosaur on our door is still holding its book. The new hires still think it is eating it. I still don't correct them. But extinction was never the dinosaur's problem in that picture. It was the book's.

• 
  Abby 🦅🇺🇲🇺🇲🇺🇲🇺🇲🇺🇸 (@purplessounds) reported 28 minutes ago

  @MuttleysDad @AmazonHelp I hear you but Amazon prime promises tracking. I had one package on the way and they gave me two tracking numbers one from USPS and one from UPS and it was not a sure post thing and neither was updating anything and the problem is that Amazon never handed my package over to either shipper. When they finally got off their butts and did their job then my order was 4 days late. It absolutely was Amazon prime screwing up. And then they closed my account because I asked questions over and over because they were not answering my questions and resolving the problem. I got my account opened again but it should have never been closed. It's my property once I paid for it I have a right to know where it is and when I'm going to get it and in a reasonable time and Amazon prime knows all those stuff so if things are going to be late because of the people that they choose to ship our orders with, it's their responsibility to be honest and let us know that it's going to be late and how late it's going to be before we even check out because they know this crap is going on. But no they wait till after we pay and then they move the goal posts because they know what the hell is going on. And you assume that I have not contacted the people who are going to be delivering at such as USPS or UPS when I actually did. They also told me that they were going to replace my order for free because it had not yet shown up. So they reordered everything for me and then I'm supposed to do returns. What happened to the they're going to replace my order for free? Yeah I know what they're doing. There's no excuses for that. The guy said since you order is late and you don't want a refund on it we will replace everything for free and you get to keep whatever shows up if you get the first package that you ordered. He lied. So I called back to get that straightened out so I wouldn't have to do a return and then this guy says he would just give me a refund. Guess what never happened, yeah the refund never happened. They lie and they lie and they lie. The guy that said he would give me a refund also said that he would fix that return thing. No I'm still required to replace part of the items even though they told me I could keep them all for free. They did not ask me permission if I wanted a second shipment they just went and did it and told me now I'm supposed to return part of the first shipment or pay for it. Do you understand they just lie and lie and lie and lie. And this happens repeatedly over and over. Then they have the nerve to tell people that it happens occasionally. Another lie.

• 
  Lito Perezito (@LitoPerezito) reported 28 minutes ago

  @KasumiChan2 @infinityTRaider Modern internet is full of people posting AI art & lying about it not being AI. My trust was broken long ago. I wish it wasn't, for TR's sake, but after seeing how Amazon actively use and encourage the use of genAI across their platforms, I can't fully trust them anymore.

• 
  PC (@pronabchaky) reported 29 minutes ago

  @AmazonHelp Chatting with Amazon is also very difficult. One Sadhana then Anand they started chatting but never stayed in chat/ replied. Can't talk to helpline & now can't chat even. WHO WILL SOLVE THESE PROBLEMS?

• 
  Ranjan Pratyanshu (@Pratyanshu13) reported 30 minutes ago

  @AmazonHelp @AmazonHelp Why you are wasting your goodwill why should I wait for your mistake none of your executive are cable to understand and solve my issue it's fraud for showing something and sending something.

• 
  Marie@life (@Lifebookliving) reported 34 minutes ago

  @AmazonHelp This is appalling customer service yet again.. I had already replied to the latest email. Each message you send me does not address the issues I have raised & effectively Amazon are ghosting your client.

• 
  John Lamont (@JohnLamont) reported 36 minutes ago

  There’s a lot of website server issues going on. IKEA’s site couldn’t take our order on Sunday for 3 hours - “server issue” HMV choked on a large order over 3 days Amazon showing only 2-3 reviews, requiring approval for more. AWS? Azure? Google Cloud? Hacking? Capacity?

• 
  haitham (@theonlyhaitham) reported 36 minutes ago

  Amazon does not charge you to ship what your box weighs. It charges you for whichever is bigger: the weight, or the space. I ran the numbers on one of my own 3-packs. Actual weight, just under 1 pound. But the box measures 17 x 8 x 2 inches, and Amazon turns that space into a billing weight of 2.1 pounds. So I pay to ship 2.1 pounds of a product that weighs 1. The three pouches inside fill about a third of the box. The rest is air, and air is the thing being billed. Here is the check. Multiply your box length by width by height, then divide by 139. If that number is bigger than what the box actually weighs on a scale, you are paying for empty space on every order you ship. Fix the box before you touch your ads.

• 
  Jerry Olson (@JerryOlson1) reported 38 minutes ago

  @brendanmjones Totally with you. Had a 3 year running issue with Amazon over this. Despite having specific shipping instructions on my Amazon account to not ship via USPS, they still ship it that way. I now refuse to pick them up. I just have my CC reverse the charges due to non-delivery. USPS eventually returns it to Amazon. I will not waste several hours of my time, plus gas, making special trips into town to reduce Amazon's or USPS costs. Let them waste their own money. NO MORE special trips to town due to Amazon's failures. If Amazon won't deliver it to my house, I'll buy it from a local merchant, and pick it up when I need to go into town. I've eliminated most of my Amazon purchases (over $1,000 a year) due to this issue.

• 
  wakeup (@BiswafoolWakeup) reported 40 minutes ago

  @AmazonHelp The link not working #407-6266225-3265907 this is the order number the delivery guy misbehaved and if this not looked into I will take this matter to consumer court

• 
  David Black (@d_p_black) reported 42 minutes ago

  @cremieuxrecueil This problem is not an accident. Almost all retailers are taking orders that the already know they can’t fulfil. You would have gone elsewhere if they hadn’t misrepresented. Sure mistakes happen in shipping but on next day items, Amazon is now 30-40% not delivered in the window.

• 
  James Noyes (@_No_Yes) reported 47 minutes ago

  @PrimeVideo you need to figure out how to turn off your automated decision making on my accounts. Amazon does not make shopping decisions for me and should not be making shopping decisions for me. Better fix this quick

• 
  Anibal Gutierrez (@AnibalGuti15760) reported 52 minutes ago

  Amazon,the worst of the worst customer service ever. representatives are in India,you are an USA customer but you can’t talk to any one in the USA.We ask the representative to lock our account and he erased.impossible to get problems solve wit amazon ones your account being hack.

• 
  Cris (@Crisallingogogo) reported 53 minutes ago

  A new catalyst of $NOK Fabrinet discloses Nokia reached 11% of FY2026 revenue and says both legacy Infinera and new Nokia manufacturing business are growing strongly. More importantly for Nokia, Fabrinet management disclosed on the earnings call that Nokia represented 11% of Fabrinet’s FY2026 revenue, making Nokia one of only four ≥10% customers alongside Cisco, NVIDIA and Amazon. When specifically asked about Nokia, CEO Seamus Grady distinguished two sources of growth: • the legacy Infinera business has continued to rise after Nokia’s acquisition rather than suffering product rationalisation; • Fabrinet is also winning additional business directly from Nokia, which historically had not been a major Fabrinet customer; • management characterised the relationship with Nokia as strong and said Infinera products appear to have very strong demand. ———————— My opinion on this Nokia news 🪧 Revenue timing — Positive This is a relatively strong read-through for Nokia optical network over the next few quarters. Fabrinet sits downstream enough in the manufacturing chain that rising Nokia/Infinera activity is closer to actual production than a generic hyperscaler CapEx announcement. In simplified terms: customer demand → Nokia orders components/manufacturing → Fabrinet builds products → Nokia ships → revenue recognition So this is very useful evidence of near-term revenue conversion, showing that orders in Nokia’s large optical order book continue to move through the production system. 🪧 Gross margin — Neutral to mildly positive The read-through is less direct for Nokia gross margin. 🪧 Operating margin — Mildly positive The more interesting possibility is operating leverage. If Nokia can scale optical shipments through Fabrinet without matching the revenue increase with equivalent internal manufacturing fixed costs, outsourcing can produce a more asset-efficient growth model. 🪧 Cash flow — Mixed near term, positive if shipments convert This reinforces the probability of backlog conversion but does not eliminate the working-capital issue. High production growth can initially require: inventory + components + supplier payments → shipment → customer collection. So stronger Fabrinet activity may actually accompany elevated working capital before Nokia receives the cash. The medium-term implication is positive if products ship and receivables convert normally. 🪧 Valuation — Positive confirmation This strengthens the quality of Nokia’s existing AI/optical earnings thesis. The market previously had to rely heavily on Nokia’s own statements that AI & Cloud demand and Optical Networks orders were strong. Now there is third-party operating evidence from a major manufacturer showing Nokia has become a very large customer and that the acquired Infinera production base continues to expand. That should reduce the execution discount attached to the Infinera integration. It does not, by itself, justify a new valuation framework or major multiple expansion. 🪧 Competitive position — Positive The particularly encouraging sentence from Fabrinet is effectively that the feared post-M&A product disruption did not occur. Large acquisitions frequently create: portfolio overlap → SKU rationalisation → customer uncertainty → temporary revenue leakage. Fabrinet says this has not happened with Infinera; instead, the acquired product business is rising. That suggests Nokia has so far managed to preserve Infinera’s customer/product momentum while adding manufacturing scale from the broader Nokia portfolio. For the Infinera thesis, that is a meaningful positive data point.

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  Cheriachen Eapen (@Cheriachen2010) reported 55 minutes ago

  @AmazonHelp @amazonIN By the way that help center is useless. It opens a chat with generic issues. You should escalate this and find a solution.

• 
  Johnny EV (@HoagieHoag) reported 55 minutes ago

  @kmacke @Erdayastronaut Amazon search is like active daggers every time it shows me Terrible results... No respect for quotes or must haves

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  Tman62 (@todd_tman62) reported 57 minutes ago

  @AmazonHelp @amazon How about doing your job, I post that info for someone to take the Initiative to resolve this issue and deliver my damn package like you guys told me you would do. Now do your ******* job.

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  DR MOHIT GUPTA 🦷(Implantologist) (@19mohit) reported 59 minutes ago

  @AmazonHelp Thanks for the prompt response and resolving the issue

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  Gold Deals 🪙 (@GoldDealsIndia) reported 60 minutes ago

  Orders are going thru now. Amazon Pay works for amount <2L too ! PS: Gold is down about 2% in spot market.