Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Amazon
Amazon is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 3 hours ago |
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Errors | 7 hours ago |
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Errors | 11 hours ago |
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Sign in | 13 hours ago |
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Website Down | 14 hours ago |
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Sign in | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Nino South (@parrainsouth) reported@Great_Debate143 Salary increases is gonna happen regardless because of my skill set. Only debate is which route I wanna go & what type of projects I want to do. Already turn Amazon down because they don’t pay enough.
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The Odd Man Out (@The0ddM4n0ut) reported@Bunny_ngl Streaming video on the internet used to be laggy and unreliable and would go down if people were sharing the video stream until Amazon Web Services provided cheap unlimited bandwidth
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ram21 (@Ram21James) reported@AmiriKing And loaded down with the Amazon money....lol, they are so embarrassing, lol.
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wosX 🇦🇬🇨🇨🇲🇭🇵🇬 (@wolfxcollection) reported@AnaKrivolapova @Paul_Heron_ i find hardcovers break down much faster than a lot of paperbacks. people hate a lot on amazon print by demand books but tbh theyre built with much better manufacturing for longevity compared to those black penguin classics pbs
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✨Dani✨🎰 (@Dani6457) reportedJust keep the games on Amazon Prime if y’all can’t fix the audio 🙄
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lily calloway enthusiast 🇵🇸 (@greysbachelors) reported@derrygirlie the only change I want is more of her natural waves put the curling iron down amazon she doesn’t need it!!!!
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AI..AND METAVERCE.. (@bad_sin90451) reported@WhiteHouse If America collapses, capitalism itself collapses. The Amazon issue is extremely serious.
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Sooner4300 (@soonerlyons) reported@TylersTakes @NBAonNBC The technical difficulties is terrible! Hope this gets fixed fast! I sure was hoping this would be a better experience than @Amazon but now I’m starting to wonder.
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✧ 白銀のミコッテ @ momocon |海外ナイト ✧ (@rolanberrypie) reported@mrpyo1 This was a problem with Apple accounts years ago. Someone had their account stolen and computer wiped because the attacker socially engineered Amazon to get the last 4 digits of their credit card and then used that to break into their Apple account.
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Off On The Side (@OffontheSide) reported@grahamformaine So. Amazon creates jobs and economic activity. On the other hand, Congress steals and creates problems.
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Kenneth "Mostly Skeptical" Davis (@daviskens) reported@eevblog yeah. You normally have to wait an extra day past the delivery date, or you don't get the button. So, it was at least two days late. Packages arriving late is now about 20% of the time. Never had this terrible service from Amazon before. I'm sorry you got the short-end, but Amazon needs to step it up.
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Bernie Lomax (@allwrongdotcom) reported@FrankWAuthor Big difference there. Still way down the list in overall international investment. Most of the new infrastructure investing is national atm. Amazon and MS were already in place. Hopefully more coming.
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Kevin Hawkins (@GO2Hawkins) reportedToday’s individuals have: $400-$700 car payment They eat out with dash Multiple times a week. Multiple subscriptions: Netflix Amazon iTunes Spotify Or any other Have the latest cellphone with monthly payments. Instead of having: A paid off used car Making your food at home Buying a cheap cell phone and provider with low payments Listen to music on cd/recording or listening music from Radio Using local TV or free apps for entertainment This Is always a budget, saving, and investment issue.
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JFK Files (@read_jfk_files) reportedquibbling over the counter being off by a few hundred points doesn't matter. what matters is Amazon currently employs 1.2 million humans working in their 600 warehouses. You just know that Amazon is gonna step on it to deploy these robots ASAP. This will be won and done by mid-2028. Where will these 1.2 million human work instead of Amazon? We got big problems coming because of AI. Nation-shaking, civilization-shaking problems. Our AI Oligarchs think "well that's just free market capitalism, where the humans will go and how they will survive is not my problem." Uh huh, that is exactly the wrong way to look at this. 1789 + Paris incoming. It's gonna be a bloodbath. Angry, starving peasant mobs are gonna put Bezos head on a spike.
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BagEnd (@BagEndMarket) reportedAmazon $AMZN Web Services CEO Matt Garman has publicly pushed back on AI job displacement fears, calling the idea of replacing entry-level workers with AI "one of the dumbest things I've ever heard," arguing junior employees are the least expensive and most adept at using AI tools themselves. Garman's remarks land as big tech peers including Meta $META and Microsoft $MSFT have already pulled back sharply on entry-level hiring, with new graduates comprising just 7% of new hires at major tech companies last year, down from 25% in 2023. The pushback carries internal tension: Amazon's own automation advancements have coincided with the company announcing plans to cut roughly 14,000 jobs, mostly middle management positions, even as leadership attributes the cuts to structural efficiency rather than AI displacement. A key demand driver for AWS is its anchor relationship with Anthropic, whose annual recurring revenue surged from $9 billion in late 2025 to $30 billion by early April 2026, with analysts estimating AWS captures roughly 60% of Anthropic's total spend.
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Chris Bromley (@ChrisBr60506666) reported@Brady_H Amazon special all day! Had ours for 4 years no problem
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SIP sahi hai….(MF) (@EquityMarket0) reportedHow shameless is this support? Same repeated replies, same chat link, but no actual solution. My issue is pending since 5 May. If you can’t resolve it, at least admit it instead of wasting my time. Shame on your service @AmazonHelp #AmazonPay #FASTag #CustomerServiceFail
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StoreClaw (@StoreClawAI) reportedWe’re launching on @ProductHunt in 2 days. If you are a Shopify or Amazon seller who is tired of running operations manually, this one is for you. @StoreClawAI is the first autonomous commerce engine built to replace the fragmented tool stack that has been slowing you down. Pre-loaded AI skills. Native platform connections. Running 24/7 so you do not have to. Follow us on Product Hunt now so you do not miss launch day. This is the launch we have been building toward. You won't want to miss it. Link in bio.
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Nathan One (@Nathanone) reportedThe thing you learn running a B partnership pipeline at Amazon: most deals that almost closed should not have. We had a system that could green-light a 9-figure agreement in 6 weeks if the spreadsheet looked clean. The spreadsheets lied beautifully. The deals that survived 3 years out were always the ones a single person inside the building hated, quietly, in a hallway. That objection lived nowhere on the deck. It lived in a Slack thread at 11pm, or a gut reaction nobody wrote down. AI is finally good enough to surface that in real time. Most orgs are still optimizing the deck.
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Rich $ (@RichMoneyBling) reported@MensHumor It wasn't corporations being greedy, it was the fact that amazon and many other places gave you a better service. If sears was so great, it wouldn't have gone bankrupt. The times changed and they did a terrible job at adapting to it
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George Yescavage (@GYescavage39612) reported@HealthyAlfred I hurt my elbow lifting. Took 2 weeks off and took BPC157 twice a day for 2 weeks. Back lifting again. No issues. I’m a believer. I got it on Amazon For $30…60 capsules..
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Potentially Problematic (@headspace4rent) reported@OldRowSwig This joke would land if we didn't have this amazing thing called Amazon subscriptions where literally a click of a button solves this issue for the entirety of your life. I'm convinced boomers/gen x just like to inconvenience themselves and waste their time.
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Metro7 (@Stuart2232) reported@Hammers091 @pokemondealsuk @AshPurcellWWFC People use bots to open 15,000 email accounts at a time. Mutilply that by say 10 people doing the same thing and you don’t stand a chance. Take away Amazon gift card payment and you solve the problem
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LAW🎥 (@liil_law) reported@NBA can yall put yall games back on @TNTSportsUS @espn please I can do Amazon prime but why are you guys streaming on peacock ? You wonder why you guys ratings are down. Ain’t nobody finna pay for all these different platforms.
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💣✿🕰Међед𓌏𓊅🇲🇪🇲🇴🇪🇺 (@MountainMan185) reportedI wonder why anime is more popular among the populice Its either anime or endless spinoffs, Amazon productions, Netflix slop or Glitch products. Choose your poison
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ishukardam (@ishukardam) reportedThis is now recurring and there is no customer support to tackle this. The amazon store is 400 M from my location yet such cases occur since delivery guys can leverage broken system.
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Siena 🦧 (@istoleurlighter) reportedPeople with more money and resources than me saying capitalism is what makes them sad like no I actually think that’s just you …. Capitalism seems to have treated you just fine. You’re not working at Amazon so it’s not Jeff Bezos’ fault you didn’t go outside today.
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NICO | 宇宙猫 🌸 (@glock_nico) reportedCustomer service at @amazon is a beating. If I wanted to talk to this many indians that can barely understand or speak English, I would move to india. Each person was nice, but speaking to an American would have solved the issue with one short call, instead of 3 long calls.
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Hersh (@doccortisol) reported from Atascadero, California@amazon @amazon @AmazonHelp I received a Garmin Fēnix 8 (51mm, AMOLED Sapphire) order today. The outer Garmin box was torn open along the bottom seam, the internal cardboard cradle was empty, and no watch was inside. The product was clearly removed before it reached me. This is not a courier issue — the shipping carton was intact. It points to tampering somewhere in the fulfillment or packaging chain. Please open an investigation, not just a refund/replacement.
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✨ (@ohheyitsnotme) reported@AmazonHelp I’ve reached out to speak to your customer support 11 times, ur not about to make it publicly seem like a tweet can fix this. You had about a million chances to keep me as a customer so begone pls