Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/24/2025 22:30

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwedenBorås Website Down
United StatesDiamond Bar Errors
United StatesAurora Sign in
United StatesCape Coral Website Down
United StatesSanta Clara Sign in
United StatesAtlanta Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • suze_appleby Suzanne Appleby (@suze_appleby) reported

    @AmazonHelp So this is an issue specific to my account or is it the book? Because if it’s the book you don’t need access to my account. And as I say I was told this was raised two days ago - are you suggesting they lied to me?

  • AKMooserider Blue in Alaska🤙🏻TheRealFatShady, Is it 4:20 yet? (@AKMooserider) reported

    So I chatted online with Amazon Customer Service, ******* about the slow delivery and they refunded 20% of my Prime Fee LOL. Guess it's not gonna get my **** here faster, but got me a little refund of that BS Prime fee.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @PoundsTrash Hello! We're sorry to learn about the delivery trouble you've had, and we'd like to assist where we can. Could you confirm which of our sites you've ordered from? For example, is this Amazon .com, .co.uk, .ca, etc.? -Kayla

  • AndyWPOliver Andy Oliver💙 (@AndyWPOliver) reported

    @AmazonHelp Not a problem! I was actually laughing at myself for being pretentious enough to think I was following it without them more than anything else... :-)

  • MarkPau86473828 Mark Paul (@MarkPau86473828) reported

    @MirrorFootball Could be worth money in a few years ......will go down as the Super League that never happened!! Ebay , Amazon here we come , who will start the bidding ...........

  • DomLadMaster Lad Master (@DomLadMaster) reported

    @br1985again So annoying. When I order, I always keep checking/meet them downstairs so they don't have to go through the trouble. I know it's not an easy gig. But can't do that with wishlist items. Super annoyed about my neighbours more. Cause at least Amazon is good at making this right.

  • GaryCairnsII Gary Cairns (@GaryCairnsII) reported

    @AmazonHelp The customer care chat person was of 0 help. Fix the system so its accurate.

  • milkie_moon ↑_(ΦwΦ)Ψ✨ (@milkie_moon) reported

    @TheReallMrDean I'll have enough for deposits because amazon provides a launch bonus for certain buildings. Sadly my credit isnt the greatest but its not too terrible anymore.

  • GaryCairnsII Gary Cairns (@GaryCairnsII) reported

    @AmazonHelp Done wasting my time on there. Just wanted to make a PSA so Amazon can fix its system... won't waste another second as this message trying to Dea with any online customer care reps that don't care.

  • RYogurt2 R Yogurt (@RYogurt2) reported

    @FlyingWithAJ An alternative I've read of is Amazon reducing server access globally. 1/3rd of all Internet traffic passes through Amazon servers. That reduction in costing make folks access expense rise some. Its a ying/yang as Amazon is a global leader in several areas.

  • shane_cogan Shane Cogan (@shane_cogan) reported

    @AmazonHelp That's fine! But three weeks to resolve this issue is quite impressive for a trillion dollar company. Guinness book of records awaits!! These public tweets remain until it's resolved

  • Gibbo263 Sometimes Having 50 Characters Here is Never Enoug (@Gibbo263) reported

    @AmazonHelp Aaaaand now you haven’t given me the credit you promised in compensation. Great. You’re customer service is terrible

  • aallexxy Alexandra (@aallexxy) reported

    @AmazonHelp Absolute piss poor customer service, you sent me the wrong item and telling me you can't issue a refund 🤬

  • Romeo44020229 Romeo (@Romeo44020229) reported

    @ShlokBajaj @AmazonHelp @amazonIN I got same issue but with the help of reigns_hack04 on IG my problem was solved💯

  • apocryphalia weasel's dad (@apocryphalia) reported

    sometimes when I'm working I take off my headset and start talking to the cat, and then I remember our phone system runs on AWS and I wonder if some rando at Amazon is enjoying my terrible singing to marlowe about how he's a fat little butthead

  • loweryourhead_ Tarun (@loweryourhead_) reported

    @AmazonHelp Redmi note 7 pro and no haven't done any trouble shooting thus far

  • aallexxy Alexandra (@aallexxy) reported

    @AmazonHelp I provided all the information I was asked to provide, the first pic is what I ordered the second pic is what I received and now a "manager from your company has just put the phone down on me.

  • MikeZuhr Mike Zuhr (@MikeZuhr) reported

    @OriginalFunko The Tony Stark was supposed to be delivered from @amazon today but they are saying it is out of stock and I preordered it. Anyone else having this issue?

  • itsweevildead The Weevil Dead (@itsweevildead) reported

    @LCPatrickLC @RonaldKelly4 No problem! If you look up resurrected horrors on Amazon the series will pop up.

  • OutOfSync127 OutOfSync Jayk (@OutOfSync127) reported

    @AmazonHelp We were never contacted in regards to the issues with our order. We were told we’d receive a call within 12 business hours. It’s been 3 days. Please help.

  • Codepope Dj Walker-Morgan (@Codepope) reported

    @AmazonHelp Thats not the issue. The issue is they look dreadful. The compression and resolution is completely wrong. You want me to discover new content? Stop making it look like crap.

  • SpaceHaitian 𝙎𝙥𝙖𝙘𝙚 ☭ 𝙏𝙝𝙞𝙣𝙜 🇭🇹 (@SpaceHaitian) reported

    @tyorrique I love how all the attempts at defending destiny here basically boil down to "well without Bezos Amazon wouldn't be worth what it is!" Without Bezos Amazon MIGHT be slightly less successful, without Amazon's army of underpaid workers it wouldn't exist at all.

  • marcGEEEEEZY M.G (@marcGEEEEEZY) reported

    Am I the only one having issues with @disneyplus on their @amazon Fire TV Stick? It’s not been working for about a month now.

  • Papi_T_ Papi T (@Papi_T_) reported

    @amazon I had a problem with payments

  • Romeo44020229 Romeo (@Romeo44020229) reported

    @srt_reno @AmazonHelp I got same issue but with the help of reigns_hack04 on IG my problem was solved💯

  • LMcHugh_Russell Liam McHugh-Russell (@LMcHugh_Russell) reported

    @n_hold @DavidAstinWalsh I was trying to pin down why this gets my hackles up and it's this: it seems to me like this is on the low end of salaries for columnists at the NYT. And I mean, I don't think she should get paid more than an Amazon warehouse worker, but I implicitly compare to Friedman or Brooks

  • moviesgamesvid2 movies_games_videos (@moviesgamesvid2) reported

    @AmazonHelp It's a problem because my recast is recording infomercials instead of antennaTV.

  • xylerhusky21 Xyler MKE ➡️ SLC (@xylerhusky21) reported

    Has anyone else notice in the last month or 2 that Amazon has gotten terrible with things being delivered on time or not even being delivered all together? Just curious if that's everyone or if me and @brad_sheppy are just unlucky.

  • Romeo44020229 Romeo (@Romeo44020229) reported

    @dicksqueaky @AmazonHelp I got same issue but with the help of reigns_hack04 on IG my problem was solved💯

  • ElPresidenteGWB George W. Bush (@ElPresidenteGWB) reported

    @amazonnews Ah yes, indoctrinate them early! That way they'll feel grateful when Amazon offers them terrible working conditions.