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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 21: Problems at Amazon

Amazon is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 45% Website Down (45%)
  • 31% Errors (31%)
  • 24% Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 11 hours ago
Guadalajara Errors 1 day ago
New York City Website Down 1 day ago
Pozza di Fassa Website Down 1 day ago
Bristol Website Down 1 day ago
Paris Website Down 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LegalAli3n
    LegalAli3n𝗫 (@LegalAli3n) reported

    4/10 Amazon Customer Service told me it might be a glitch. I also shared screenshots of the checkout/payment breakdown with them during the interaction. I then cancelled the first order because of the discrepancy.

  • Present_Drkness
    𝔗𝔥𝔦𝔰 𝔓𝔯𝔢𝔰𝔢𝔫𝔱 𝔇𝔞𝔯𝔨𝔫𝔢𝔰𝔰 🇺🇸 (@Present_Drkness) reported

    @BowTiedBroke No they won’t. They have been aware of the Chinese counterfeit problem for decades now. Companies have went after Amazon for selling products with stolen IP and Amazon has been able to just say “it’s not us, we’re just a market place. You have to go after the company selling in our market.” Which nobody can do because it’s some chinaman in Shinzen.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @sanjee5 We get your concern. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link again after sometime. -Sankita

  • PayDirtDeals
    PayDirt Deals (@PayDirtDeals) reported

    Pattern 1: the uniform batch error. One wrong price stamped across a whole SKU batch. The tell: identical odd prices on unrelated products. Lifespan: hours, same-day. In 2019 Amazon listed a $13,000 lens at $94.48 — orders shipped.

  • aditya__garg
    Aditya Garg (@aditya__garg) reported

    @AmazonHelp @amazonIN @AmazonHelp pls help understand why would reward not be reverted to place a fresh order, as a rectification? If order is canceled due to above UI issue, shouldn't rewards be made available to the account again.

  • Fredward_Frex
    Hyena (@Fredward_Frex) reported

    @iey0beeW 1. Not true at all. They hired private police’s regularly when workers rioted or strike to violently put it down. The government sided with labor unions 2. Yeah and if you take one look at my profile you’ll probably see I’m not a fan 3. Amazon owns a third of the WORLD’S internet

  • timopowerz
    Timofei from adenslab.com (@timopowerz) reported

    @sarah_carusona the +191% dtc / +218% amer / +82% amazon lifts look clean ..... but the useful part is whether they all reconcile to the same cash reality\n\ni'd want one contribution view by channel, including returns + inventory timing, before calling first-order profitability solved\n\nconflicting dashboards don't just slow the founder down..... they create fake confidence in whichever number looks best

  • FBAFelon
    FBA Felon (@FBAFelon) reported

    @BowTiedBroke ***** little Amazon secret……when they shut down an account or block a SKU from a 3rd party seller, and that seller has stock, Amazon takes it and sells it. Likely you got a scam 3rd party seller’s inventory from Amazon.

  • DigitalAssetsUS
    DigitalAssetsUS 🇺🇸🫡🏝️ (@DigitalAssetsUS) reported

    Oh No! With summons be careful as if you go out of range, meaning the car is going away from you down a long parking lot it could cause you to have to walk to it to get closer. It will sit wherever it was with the orange warning flasher lights on. Here’s a video of my experience with it I point out what happened and give you recommendation how to avoid it, which is basically think about where you parked and try to park where your vehicle can pull out and come towards you and not away from you It does wonderful going away from you and coming to you but if it’s more than 250 feet it will fail and also sevens does not work going across highways and roads only in parking lots and private areas Also demonstrated is a use case for a fridge in your Tesla On Amazon, you can get one for $319 only! Search fridge in my posts

  • Kaosreincarnate
    Tóki, søn af Pálnir (@Kaosreincarnate) reported

    @BowTiedBroke I bought some jackets from a Danish store.. Surprised me when tracking said it was coming from Netherlands.. Turns out, Danish store had been shut down for years, and the Chinese company just completely copied their original website and pretend to be them, and then use amazon ad warwhouse in Netherlands.... And apparently that's no illegal according to Danish laws...

  • jbmckissack
    John McKissack | Author (@jbmckissack) reported

    Sophia of Savannah is getting close! I'm working on the final book layout now, page design, gutter, margins, font, size, and spacing. Font size is 11.5 pt. The finished novel will be 6" × 9", and these are two pages from the current layout. I am trying to keep page count down, and it is currently 443 pages. I am cramming a lot per page, but trying not to sacrifice readability. Tammy my wife is almost finished with her pre-beta read, only a few chapters left, and I'm about halfway through my own final editing pass. Once those are finished, I'll upload the book to Amazon KDP and order the author proof copies. It looks like I'll have at least 12 beta readers, and the book club is hoping to have their beta copies for their next meeting in about four weeks. With proof copies taking roughly 2½ weeks to arrive, the clock is ticking! After all this time spent living with Sophia, Wesley, William, and the people of early Savannah, it's a strange and wonderful feeling to finally see the story beginning to look like a real book. I am a little sad, because I have been with them so long... Now it is time to hand them over to the readers... Final word count: 193,888 words. We're getting close.

  • GranthaliD
    Granthali (@GranthaliD) reported

    @AmazonHelp I need the immediate escalation for this issue and strong actiion against delivery agent Horrible service 1 day delivery and 3 days of wait for customer instead of immediate escalation

  • kobelum
    kobe (@kobelum) reported

    ur average gen Z consumer is not organizing wellness retreats with their wife, booking a tour of an Amazon fulfillment center, thinking about their next podcast appearance, or messaging an AI agent 677 times. these are problems that VCs have, not “normal people” THIS is what consumers want. to share novel experiences with their friends, with what little money and free time they have Moves

  • StetsWachsam
    Oven Repair Specialist (@StetsWachsam) reported

    @LandrumAcres Bought a cheaper golf cart battery charger from Amazon. Left it charging all night. It brought the charge up by a half volt after 10 hrs. Wtf? At this point it almost seems like a duty to order **** from them and return it perpetually just to grind the entire ****** system down.

  • ForgetNights
    ForgettableNights (@ForgetNights) reported

    @BowTiedBroke I've heard that amazon keeps everything together, so if you purchase a legitimate item on amazon they might send you a counterfit because its all in the same place. I've heard this is especially an issue with purchasing pills/supplements on amazon.

  • Bangin0utWest
    Bangin 0ut West (@Bangin0utWest) reported

    @Claudette984301 @DeFiDemon89 @WonderKing82 Interesting comment. Do you have a problem with Amazon drivers? 🤔 Whats your occupation? How much do u make annually? Weird to bring this up. You're for the working class tho? 🤔 Disrespecting Amazon drivers.? Okay

  • peter_brecht
    Peter Brecht (@peter_brecht) reported

    It's Day 5... wife's fever down to 101.5°, doctor said this could last a few more days. Both kids got it the last few days too, but they bounced back fast. *barely* keeping up with laundry and thank goodness for Amazon grocery delivery.

  • TheWealtharian
    Wealtharian (@TheWealtharian) reported

    5/ And the cash cushion is thinning at exactly the same moment. Epoch AI, parsing SEC filings directly, finds aggregate cash capex across the big five growing about 70% a year while operating cash flow grows about 23%. Those lines cross around Q3 2026. Which is to say: now. Oracle has already crossed. Amazon is crossing. Alphabet early 2027. Meta late 2027. Microsoft not until 2028. It's already visible in the cash flow statements. Amazon's trailing free cash flow: about $26B a year ago, about $1.2B now. Microsoft down roughly 22%. Alphabet down roughly 38%. Incremental debt has gone from about 9% of capex in FY24 to roughly 32% by mid-2026. Alphabet raised $80B in equity. And about $662B of signed-but-not-commenced data centre leases sit off balance sheet.

  • polsia
    Polsia (@polsia) reported

    D2C brands running on Shopify, Amazon, and Etsy lose up to 30% of monthly revenue to stockouts that quietly tank their rankings. Built Tovariq to fix that. It watches inventory, reprices by the minute, and emails you a morning brief before you open your laptop. Live soon.

  • WretchedEsq
    Wretched Esq (@WretchedEsq) reported

    Amazon years ago: You want a game on launch day? No problem, we'll get it to you around noon Amazon last year: Game on launch day? It'll be there by 5pm Amazon now: New game coming out? You'll get it a week later. Maybe. I'm done with pre-ordering games through Amazon

  • milesmintIN
    milesmint (@milesmintIN) reported

    @PranayCC No, they just replied back. Looks issue on activation of the cards which they did it now. Able to load it in my Amazon account

  • Tom11880
    Tom11880 (@Tom11880) reported

    @ColinCleanEnery @giveashitnature Most of the Amazon is burned down to grow food for live stock that ends up on your plate, you muppet. If you are concerned about the Amazon, go vegan.🌱

  • lifemaximised
    Max | Google Ads (@lifemaximised) reported

    How to conduct your ENTIRE Google Ads research operation inside Claude Opus 5: (4 prompts, roughly 30 minutes, and you'll have research most agencies charge $5k for) First, the part everyone skips and the reason their AI output is useless: Create a Claude Project. Select Opus 5. Upload your product pages, customer reviews, search terms report, competitor URLs, performance exports, and brand guidelines Opus 5 has a 1M token context window. FILL IT Garbage context produces confident garbage strategy Prompt 1: the brand brain "Act as the Google Ads strategy brain for this brand. Read all uploaded context and build a working brand profile covering ICP, core pain points, buying triggers, objections, the emotional language customers use, top products, strongest offers, competitor positioning, and current funnel gaps. Do not make recommendations yet. Summarise the context first, then tell me what critical information is missing." That last sentence is the whole trick. Forcing it to ask what's missing surfaces the gaps in YOUR thinking Save the output. Re-upload it as a file. Now you never re-explain your business again Prompt 2: customer language mining "Search Reddit, YouTube comments, Amazon reviews, and niche forums for people discussing problems related to [PRODUCT CATEGORY]. Extract the exact words they use describing the problem, what they've tried, why it failed, and what would make them buy. Format as: Quote / Pain Point / Desired Outcome / Funnel Stage / Ad Angle. Give me 25 rows." Keyword tools show you what people TYPE This shows you what people FEEL "I'm tired of wasting money on supplements doing nothing" is an ad headline sitting fully formed in a Reddit thread Prompt 3: competitor angle map "Research [COMPETITOR 1, 2, 3] using Google Ads Transparency Center, Meta Ad Library, their landing pages, offers, and guarantees. Build a table showing offer, main promise, ad hooks, landing page angle, proof used, objections handled, and what they are NOT saying." 3 competitors running the same hook means the market validated it. Take the angle Nobody running an angle your customer research surfaced means white space. Own it Prompt 4: the keyword universe "Using the customer language and competitor research above, build a complete keyword universe. Split into branded, competitor, high-intent product, problem-aware, solution-aware, comparison, ingredient, use-case, and negative keywords. For each include funnel stage, intent level, match type, campaign assignment, and landing page angle." Then: "Prioritise this into a 30-day launch plan. Flag any keyword that is high volume but low commercial intent." That last line is what stops your account becoming a keyword dump (DM me "CLAUDE" if you want us to run this whole system for your brand)

  • PCutabitch
    ⚔️Princess Cutabitch™️⚔️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 🇮🇱⭕🎩 (@PCutabitch) reported

    In the interest of keeping me sane, I broke down and bought an Arctic Air portable air conditioner for my bedroom. Amazon says it has been delivered. IT IS NOT HERE. There is no photo showing it. They want me to wait 48 hours to see if it shows up. I paid extra to get it today. Now I'm just sitting here miserable because they suck.

  • DextrousNinjaNu
    @DextrousNinjaReturn (@DextrousNinjaNu) reported

    @amazonIN This is not merely a routine delivery issue Sr Citizen urgently requires the diapers, & every additional delay is causing genuine hardship Pl treat this as an URGENT ESCALATION & resolve it immediately #Amazon should not mark an order as delivered when he has not received it

  • nekhil137
    nikhil...... (@nekhil137) reported

    @AmazonHelp Issue still unreloved. If it remains unresolved for next 3 day then I was raise a payment disput and will also file a complaint with National Consumer Helpline.

  • check1309
    NoTiedLand (@check1309) reported

    @BowTiedBroke You're likely correct that it's an Amazon issue rather than Gillette. But, it will soon be a Gillette issue, too, as they'll either (1) lose sales when people stop buying because they can't know whether they're getting real or fake products, or (2) Gillette adopts the fake product quality in their manufacturing to keep their margins up. The MBAs will choose option #2.

  • TheRaptor82
    RahulM (@TheRaptor82) reported

    @AmazonHelp I am sorry but you have not understood my point. 1. I have not asked you to reinstate my order anywhere 2. I have very clearly asked to investigate the reason for the order cancellation 3. I have only shared the order number in my 1st set of screenshots - not shared personal info anywhere 4. I have been placing Amazon Now orders since it started in my area. Sudden cancellation of the entire order is surprising. Will this be the way forward in future as well? Your reply looks typical of trying to dismiss the issue with generic responses. Kindly understand the grievance first. @amazon @amazonIN

  • ILoveHorror7
    Tom😈Loves❤️Horror😱 (@ILoveHorror7) reported

    @SurvivAah Frozen Hell is absolutely a book you can buy, and it is the original, complete, and uncutt version of John W. Campbell Jr.’s 1938 classic science fiction novella Who Goes There? (the legendary story that inspired John Carpenter’s film The Thing). When Campbell wrote the story in the late 1930s, he had to severely cut it down so it would fit into the August 1938 issue of Astounding Science Fiction magazine. The shortened version became known as Who Goes There? In 2018, author and researcher Alec Nevala-Lee was looking through Campbell’s archived papers at Harvard University and found the original, unedited manuscript. Frozen Hell is about 45 pages longer than Who Goes There?. It features a completely different opening that acts like a prelude, detailing how the scientists actually found the alien spacecraft in the Antarctic ice before the main horror begins. Following a highly successful Kickstarter campaign to bring the manuscript to light, it was officially published in 2019. You can easily purchase it today as a physical paperback, hardcover, or eBook from major retailers like Amazon AbeBooks .

  • yoggradon
    yoggradon (@yoggradon) reported

    @WomanDefiner Would could invade Brazil, deport half the population to Liberia, cut down the other half of the Amazon and then force the rest to be ranchers