Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Châtenay-Malabry	Sign in	2 hours ago
Cergy	Errors	6 hours ago
Chicago	Errors	13 hours ago
Ashburn	Sign in	14 hours ago
Queens	Errors	17 hours ago
Ahmedabad	Sign in	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Reynolds (@JaneReynolds8) reported 13 minutes ago

  @AmazonHelp Thank you. I’m normally a very happy customer so it’s not a huge problem, but I will just fill out the form.

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  Janiac the Hedgehog 🏳️‍🌈 (@janiac_the) reported 17 minutes ago

  Someone gotta shut down Amazon MGM Studios, because that's two game related shows under them that have had a star suffer a major injury-

• 
  Elephant (@808crypto) reported 19 minutes ago

  @commonsenseplay This is a terrible take. AI has generated well over a trillion dollars in revenue since 2023. The people buying the chips, META, Amazon, Google, Microsoft, SpaceX know exactly what they're doing.

• 
  Duck (@penguinfiles7) reported 20 minutes ago

  @Ryan_Daigler If you're interested I can send you instructions. You need about $100 in Amazon parts plus an once or two of silver. It's basically electrolysis. It's pretty easy if you're careful about a few things. Low voltage not dangerous. Once you're set up a couple Oz of silver makes an infinite amount of end product. You end up with silver ions in distilled water and it legit instant stops any problem with skin or mucous membrains. I used to get really bad facet nose a few times a year. Now as soon as I start to feel it I snort a bit of this stuff and I mean it instantly stops it. I've used and given it to people for pink eye - instant stop. Like one minute. No more pink eye. I absolutely swear by this stuff. I make it a few small jugs at a time and pour it into dropper bottles. I make a batch every couple years. If you would use the info I can write up details sometime.

• 
  javadoodles ✍️ (@javadoodlestv) reported 20 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  Secret Apps (@getSecretApps) reported 20 minutes ago

  Alexa for Shopping can now tell you if that Amazon text, email, or call is real. Ask what you got, when it arrived, and what it said. It checks Amazon's own send log and answers in seconds: from Amazon, not from Amazon, or can't verify. Open the Amazon app, tap the Alexa icon, and ask something like "Did Amazon text me about a delivery problem yesterday?" US only for now. Would you ask an AI before you tap a scam link?

• 
  Cker (@DesigningMind) reported 22 minutes ago

  @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

• 
  AI News (@ainewsusa) reported 25 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  Akin Oríjà (@mapolami) reported 25 minutes ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  Conor (@leprechaunsrfun) reported 25 minutes ago

  @AmazonHelp No you're good this is a staff issue with the delivery hand off

• 
  Jason Swaney (@jason_swan84298) reported 27 minutes ago

  @QQQ275Soon Gotta buy the Iran oil dips over the last 3 months. Amazon was 200 micron up and down 100 ect. especially in your Roth extra play cash portion.

• 
  Filibuster (@caliginousomber) reported 28 minutes ago

  @akafaceUS I counter argue that society ruined malls. They became a place where shootings, kidnappings and price gouging ran rampant with little to no consequence. The mentally ill of the world and the government enabling them to keep going into a place filled with people is the problem. Men can wear skirts and walk into women’s bathrooms. People used to be able to drop their kids off at the mall to hang with their friends and kids go missing. Or people walk in with automatic guns and mow people down. And if none of that happens, you’re still looking at having to give your kid $80 so they can buy a sandwich, a smoothie and a bottle of water. All Amazon did was capitalize on that to the fullest. But Amazon, FedEx and UPS were already in full force before the malls went extinct.

• 
  Matt Pauley 🎙️ (@MattPauleyOnAir) reported 29 minutes ago

  Perhaps I’m not being fair and Amazon just picked up the Victory + deals in Dallas and Anaheim and eventually they will also start charging like the other Prime teams. But the optics are still terrible. #stlblues

• 
  Rana Pratap Singh (@ranapratap125) reported 33 minutes ago

  @AmazonHelp @AmazonHelp @amazonIN Order # 407-7983205-6961960 issue NOT resolved. Your team is just passing time, no solution given. Worst support experience. Stop giving fake assurances and resolve it now. #Amazon

• 
  Sunak's *****-up. (@sunakball) reported 34 minutes ago

  @RhodesFi32898 @Lord_Sugar Amazon is not a supplier but a market. So QoS remains a problem for this fantasy model.

• 
  Atul srivastava (@atul370) reported 38 minutes ago

  @AmazonHelp Poor pathetic service by @amazonIN @AmazonHelp no one contacted me nor no one bothered for customer issues.

• 
  𝙹𝙱 (@KOTULCN) reported 42 minutes ago

  @ScullySherSpock @HailMaryLogs There has been differing interpretations of what was said. Amazon is likely waiting out until sales of the dvd release die down and then release the 4 hour directors cut…got milk that consumer money.

• 
  Hanadi A. (@LittlesTeacher1) reported 42 minutes ago

  @MsKinCali They should be able to send the correct item since it’s their mistake. Hopefully Amazon can fix it 🥰

• 
  bhavesh shah (@bhaveshshah) reported 42 minutes ago

  @AmazonHelp @JeffBezos Hi it still doesnt work .. even tagging @JeffBezos doesn’t seem to work for a simple return issue

• 
  Prinsenry Thee 1st 📚💎 (@PrinsenryThe1st) reported 43 minutes ago

  There are times while scrolling on X, I stumble upon possible untapped topic ideas for book publishing and I note them down but I tend to forget about them. I’ve checked this topic on Amazon and there are no books there but it is a major problem most WOMEN face. At least, let someone benefit from my research but DYOR first. Publish at owners risk 🥸 FOLLOW FOR MORE UPDATES ON PUBLISHING ➕

• 
  Shuaib Dehqani (@shuaibdehqani) reported 43 minutes ago

  @amazon @amazonIN why is it taking a complete lifetime to issue a refund?

• 
  Jonathan Smith (@DegenerateTBone) reported 43 minutes ago

  As some of you have pointed out, one option is to get the free Amazon Prime account and then pay for the Jackets subscription. Still a massive downgrade from the (terrible) FanDuel TV deal, where the same price got both the Jackets and the Cavs. Now, $19.99/ month per team.

• 
  지우 (@minccino02) reported 45 minutes ago

  @AmazonHelp Just to clarify, are the same representatives who gave me inconsistent answers each time, and who made my situation more complicated, really the best resource for resolving this issue?

• 
  Quan S. (@Quandalyn) reported 48 minutes ago

  @AmazonHelp Not true! A generic email generated by Amazon is not fixing the issue! There is no way to reach this department, which is problematic AF!

• 
  Wearesource9 (@wearesource999) reported 48 minutes ago

  @allenanalysis Ain’t nobody got to over work them self more than what they do that’s there fault that we in debt they did it on purpose, to busy spending money on war and playing slow. These big company like Amazon and not raising people pay checks🤔 they must don’t care

• 
  Michael Patrón (@michaelpatron0) reported 56 minutes ago

  @DanielDoor8 FTC is suing Amazon and released info. Amazon replied back with a bunch of counters that don't really address the issue at hand.

• 
  Tim (@timbuiltit) reported 57 minutes ago

  I made $934.65 in August 2026 Facebook CM: $912.77 Amazon Merch: $21.86 AdSense: $.02 (lol) I didn't do much this month to improve be honest so naturally earnings went down. Kinda demotivated waiting for other pages to get monetized and websites to get approved by ad networks. Going to hit September hard to try and get CM earnings back up and also start increasing adsense on the websites I do have approved to diversify a bit.

• 
  Anastasia 🇺🇸 (@Anastasia_Vibe) reported 1 hour ago

  Finding @amazon customer service on the site to get help with a real issue is like finding gold. On an astroid. In deep space. In another dimension. 🤨 It's almost like they hide it to avoid their customers. #amazon

• 
  Himanshu Priyadarshi (@HimanshuPr67294) reported 1 hour ago

  @alohaproxy @marclou Amazon for softwares , I made it to solve the problem of finding business to sell websites and other softwares , here any developers can list their softwares and can sell through 2 channels : affiliate marketing or direct sell

• 
  🇺🇲king John🇲🇽 (@J0HNM45T3RCH13F) reported 1 hour ago

  @8BitDo Getting it tomorrow Amazon do to a payment info issue but updated the info getting it tomorrow can't wait