Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (43%)
• Errors (33%)
• Sign in (23%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Nancy	Sign in	13 minutes ago
Bayeux	Sign in	56 minutes ago
Port Orange	Sign in	18 hours ago
Madrid	Sign in	1 day ago
Paris	Sign in	1 day ago
Columbus	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah Daniels Ⓥ (@DeborahHD) reported 57 seconds ago

  @AFCBOldgit @amazon Same issues in Queens Park.

• 
  Onyx Novha (@ItzNovhaTV) reported 3 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  Alon Michael (@SpiceP0dcast) reported 3 minutes ago

  "Amazon is a machine. The machine might be broken, and this anecdote is a signal. It's a squeak in the machine - and that's not how the machine is designed to work." Listening to this clip from @ShaanVP on @myfirstmilpod, I think this idea from @JeffBezos will be even more important in the age of agents doing the work.

• 
  Akin Oríjà (@mapolami) reported 5 minutes ago

  Localization strategy - maybe they could have learned a thing or two about Amazon in China. Tiered Services - could have helped cater to different customer segments like Netflix does. As for the drivers who gamed the platform for immediate gains, this market exit has pulled down the entire house. We must always consider the big picture of our actions.

• 
  Hondo - Old School SWAT (@HondoTrades) reported 6 minutes ago

  @Rob_Shenanigans There are lots of causes for your perceived problems. Apple's CEO's wealth is not one of them. You should start with outrageous gov't spending and waste, then go from there. The vast vast majority of American's lives are better because Bezos created Amazon. Any yet the far left thinks its unfair that he is wealthy. You could take all his wealth, and it would hardly dent gov't deficts/debt.

• 
  Bulletproofsoul (@bulletprfsoul) reported 7 minutes ago

  @amazon you incompetent *** people . I’ve been home ALL day and you were 4 stops away and you said it was a delivery issue because the front door wasn’t accessible. I get multiple deliveries a day. TRaSH!

• 
  Paul Roundy (@PaulRoundy1) reported 8 minutes ago

  @JeffersonianAll @ChrisGloninger I was among the first scientists to highlight in the media the risk this El Niño event becomes the worst in centuries. But the resulting Amazon & Indonesian fires are natural in those regions. These ecosystems need occasional fire. The human communities will indeed have problems & should be preparing now (or last year). The Indian monsoon has been in drought, but nothing like 1877, & they're much better prepared today. But in terms of climate change, very few organisms are dying out because of temperature. It's about the smallest aspect of modern extinction. What actually matters? Over hunting, overfishing, & direct mechanical habitat destruction. The climate bodies are wrong. IPCC has it roughly right, but a little hyperbolic because of reliance of so many papers on RCP 8.5. I've even published studies using it.

• 
  BG Burton (@CuriousInkCo) reported 15 minutes ago

  @MiddleAgedBaby2 @amazon 1st world problems are still real problems because we live in the 1st world! Not getting the stuff you ordered to save time in a timely fashion is annoying AF. Your Amazon experience is very different from mine, & I can’t figure out why. I get offered discounts (usually digital credits) for delivery on my weekly Amazon Day, by shipping in manufactured container, & choosing a no-rush option. They did lose one bag of my grocery order this week, but they credited my account in 6 hours. Wish I knew how to fix it for you. I rely so heavily on Amazon I’d be totally flipping over your experience. 😢

• 
  1 Aspen Tree (@Headqarters_69) reported 16 minutes ago

  @unusual_whales Why? What’s slowing Amazon down?

• 
  Further Records (@furtherrecords) reported 19 minutes ago

  @thsottiaux ChatGPT Work took over a live Amazon Seller Support chat over $82.50, then stopped monitoring despite explicit instructions. The chat expired. A fresh Work browser now blocks Seller Central, with no ETA or workaround. It caused the failure, then removed the way to fix

• 
  AI News (@ainewsusa) reported 19 minutes ago

  This is smart, but it’s a band-aid. 🤔 Amazon created the phishing problem by training us to trust its emails; now it’s selling an AI guardrail instead of fixing delivery verification itself. Still, if it stops one grandma from losing her savings, it’s worth the rollout. 💸

• 
  Kolluru Akhil Teja (@akhilteja099) reported 23 minutes ago

  @ZeptoNow Placed order OIJJRHNRL21779 purchased 3 rakhi special amazon GC issued by pine labs and when we are trying to add it in amazon it is throwing validation error.Please help.Reference Id 6014854979439364,6014854979329348,6014854979407104 @AmazonHelp @PineLabs

• 
  Janiac the Hedgehog 🏳️‍🌈 (@janiac_the) reported 26 minutes ago

  Someone gotta shut down Amazon MGM Studios, because that's two game related shows under them that have had a star suffer a major injury-

• 
  Tyler (@Tylerban) reported 27 minutes ago

  @Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund

• 
  lon :3 (@seunginplushies) reported 32 minutes ago

  Amazon truck is so slow plus albums are coming tomorrow instead of today 😭😭😭

• 
  James D Magee (@jamesdavidmagee) reported 34 minutes ago

  @Lord_Sugar Having spent a lot of the last 6 months in hospital I have to agree that YOU could help and YOU could be a great CEO of the NHS - but you would need a good team around you - I am throwing my hat in the ring! I am not sure I can be your apprentice at 64, but I will point out that the idea is somewhat flawed. Firstly, giving the potential savings to Jeff Bezos, (it certainly would not be to his employees!), would not save money, it would just reallocate it elsewhere. There are also lives at risk, so this would need to be handled with a great deal of care! The reasons? 1). Amazon charges are WAY too high and even with a Lord Sugar negotiation it would simply boost their profits and create more money for Bezos. 2) Amazon would not contribute more of these profits in tax! The Fair Tax Foundation note that a large portion of Amazon's UK retail sales revenue is funnelled through its European headquarters in Luxembourg rather than being fully declared under a single UK corporation tax figure. Amazon does not break down corporation tax for the entire UK business structure, meaning figures are estimated through specific local arms like Amazon UK Services. 3) Logistically it would not work transport wise. They have to draw down supplies much quicker for emergencies and a completely unpredictable set of unique circumstances would make this very difficult. 4) Regardless of technology advances I strongly doubt no one single centralised hub could effectively predict, procure and administer this unpredictable level of requirements - it would end up as 8-12 hubs and simply add to costs. There are MANY improvements to be made, there is no question the NHS has WAY too many Trust administrators & management being paid way too much, the facilities management is poor to piss poor. There is a list of cost saving that could be made but it certainly will NOT be solved by Peter Thiel, Alex Karp Stephen Cohen, Joe Lonsdale or Nathan Gettings - it absolutely will NOT be solved by Jeff Bezos!

• 
  Ellie Jay - Sarcastic Author (@EllieJayWrites) reported 34 minutes ago

  Um... It happened again. Another paperback processed, printed and shipped on the same day that it was ordered. And it wasn't even to Canada this time. Did Amazon actually listen to my whining and fix stuff or am I hallucinating?

• 
  ChefDankerton (@Dankert315) reported 36 minutes ago

  @ThoughtCrimes80 There's always 1-4 accidents as well. Last time I went down 2 weeks ago, and Amazon truck smashed an exit divider. It was 1 ******* lane for a 1/2 a mile.

• 
  Max Hailperin (@MaxHailperin) reported 36 minutes ago

  @AmazonHelp I have told you that one of your contractors screwed over one of your customers. Either you care about that or you don't. This really isn't my problem.

• 
  Rochelle (@itsrochellaa) reported 38 minutes ago

  @AmazonHelp But the problem is I also got a new mobile phone during my upgrade. So I don’t have a trusted device because of the new phone and new phone number now. How can I recover my account ? My email and postal address remain the same. And I have my ID. Please can you help

• 
  . (@_GiftandACurse) reported 39 minutes ago

  Switched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!

• 
  Piotr Sikora (@VoltanTweets) reported 42 minutes ago

  @NhelvUsername I was asking because one time there was an issue on my ISPs end that resulted in major packet loss to Amazon servers in Tokyo specifically (where Strive is hosted). Games themselves were not affected because they're p2p but there was a decent chance of getting kicked out of park

• 
  Tril3 (@Tril36) reported 45 minutes ago

  @unusual_whales Easy fix. Cancel prime and order from Walmart. It will cost them more. @amazon

• 
  Gerhard Mack (@GerhardMack1) reported 45 minutes ago

  @AmazonHelp @amazon It's a solved problem now thanks. But really there needs to be an option for "The delivery person did the complete wrong thing"

• 
  Filibuster (@caliginousomber) reported 51 minutes ago

  @akafaceUS I counter argue that society ruined malls. They became a place where shootings, kidnappings and price gouging ran rampant with little to no consequence. The mentally ill of the world and the government enabling them to keep going into a place filled with people is the problem. Men can wear skirts and walk into women’s bathrooms. People used to be able to drop their kids off at the mall to hang with their friends and kids go missing. Or people walk in with automatic guns and mow people down. And if none of that happens, you’re still looking at having to give your kid $80 so they can buy a sandwich, a smoothie and a bottle of water. All Amazon did was capitalize on that to the fullest. But Amazon, FedEx and UPS were already in full force before the malls went extinct.

• 
  javadoodles ✍️ (@javadoodlestv) reported 51 minutes ago

  @amazon the amazon locker in my apartment is causing so many issues, is there a way to opt out of this

• 
  Richard 🍋 (@ZizouDeTemu) reported 52 minutes ago

  @atuhru You can buy it in Amazon Japan. Problem solved.

• 
  Quan S. (@Quandalyn) reported 54 minutes ago

  @AmazonHelp @JeffBezos Maybe you can help out because apparently you can't reach this department. Side note: a generic email is not resolving the issue!

• 
  Paradis (@ParadisLabs) reported 56 minutes ago

  Bought some stocks today...finally. 1. $NBIS - Already a top 10 position for me, but one of my highest conviction names. 2. $INTC - I don't own enough Intel. 3. $CRDO - Averaging my position down on this earnings drop (I personally think earnings were good). I started my Credo position on last quarter's earnings drop. 4. $BE - We all know the bottleneck by now... 5. $AMZN - Can never own enough Amazon. Nearly 10% down in a month is a treat (imo). I don't care about day-to-day fluctuations w/ Amazon since I'll be a shareholder for a *very* long time. If you've been reading my macro notes recently, you'd note that I've been holding cash (and buying some hedges like "defensive tech" AKA software). But it got to a point today where I just couldn't resist buying some discounted names for my core AI portfolio. This is obviously NFA - as per my macro note earlier, I think that semis still have room to go lower (war = bad narrative). I personally have enough cash / hedges to unwind - to buy more semis on additional drops...idk if you do which is why this is never individual advice.

• 
  dgaf_dizzle (@HasanFarazDada) reported 56 minutes ago

  @AmazonHelp The problem has not been resolved, no one has called me back and i am being sent around in circles. I am shocked by how bad the customer service is and hope this reached a wider audience.