Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Errors	2 hours ago
Paris	Errors	7 hours ago
Fléron	Website Down	2 days ago
Melbourne	Sign in	2 days ago
Township of Evan	Website Down	2 days ago
Los Angeles	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  real (@GiveIt2EmRaw_) reported 17 seconds ago

  Yo I’m beyond frustrated with @Amazon @amazonca right now. After weeks of researching electric scooters, I finally pulled the trigger on a premium one while it was on sale. I had been looking forward to it arriving all week. Delivery day comes… and instead of my scooter, I receive a completely different item in a small box. The shipping label even said the package weighed 59 lb. Anyone with common sense can see that a small box with a 59 lb label doesn’t line up with what was supposed to be delivered. Somewhere in Amazon’s fulfillment process, something went seriously wrong. In my opinion I believe the labels were swapped and someone kept the scooter. Then, after venting to customer service, I had to spend my time driving out to return it, and even paying out of my own pockets to print the return label. Now I’m stuck waiting for a refund that can take up to 30 days according to them. And it’s not small money. To make matters worse, I bought the scooter while it was on sale. The price went back up, so now I lose the deal because of an error that wasn’t mine. But then again I doubt I’ll be ordering anything like this from Amazon ever again. It’s incredibly disappointing that a company as large as Amazon can mess up an expensive order this badly and then make the customer jump through hoops to fix it. They need to screen who they’re hiring at these warehouses cuz there’s some real fraudulent stuff taking place. You work hard and try to treat yourself and then garbage like this happens. I understand why A.I. It taking over.

• 
  How It Works (@HowThingsWorkX) reported 37 seconds ago

  Then came the internet. Amazon could deliver the exact same toys faster and cheaper. On paper, Hamleys should have been wiped out. Instead, they doubled down on the one thing Amazon couldn't put in a cardboard box: Wonder.

• 
  Amazon Help (@AmazonHelp) reported 1 minute ago

  @TamilChelvam Kindly copy the link > paste it on a 'web browser' > login to your order related Amazon account > connect with our team via chat. If you're facing an issue, please help us with the screenshot of the same, we'll assist you accordingly. -Ragasree

• 
  Rupert wilson (@Oxfordite) reported 3 minutes ago

  @czbikerchick Online, trust is everything.. once broken, how to recover? Should I ignore wrongdoing? maybe other people are scammed, not noticing they've been short-changed? Easy? Is not determining factor. Return? To what address? It arrived from 'Amazon'..

• 
  Deplorable Garbage Petr@ does it matter? (@PragueArtist) reported 7 minutes ago

  I'll back her up Was throwing a few things in my cart at Instacart last night, nothing has changed. It's easy to check because all of your receipts are there since the beginning of time Book prices at Amazon started coming down in January

• 
  Tamiyatg (@Tamiyattg) reported 8 minutes ago

  @amazon teach your delivery drivers not to throw the boxes down

• 
  Makayla | Real Estate Investor (@REIMakayla) reported 12 minutes ago

  A guy on a date asked me what I do for work I said "I'm in real estate" He said "Oh so you're a realtor?" I said "No. I own 55 houses" He put his fork down. Looked at me like I had just told him I was a federal agent. Then he said something I will never forget "That's intimidating" Not impressive. Not cool. Not "tell me more." Intimidating I'm 5'4. I weigh 125 pounds. I was wearing a T-shirt. Nothing about my physical presence is intimidating But my bank account was. And that was the problem He made $95,000 a year at a solid job. Good guy. Smart. Funny. He had everything together. But the second he found out I made more than him without a degree, without a boss, without leaving my laptop, something shifted The rest of the dinner was weird. He talked about his job more than he needed to. Made sure I knew about his promotion. Asked about my "business partner" like he was hoping there was a man in the picture running things There wasn't. There isn't. There never has been I built a 7-figure Amazon wholesale business by myself from my parents' living room at 23. I bought my first house at 24. I lost $45,000 on that first deal because I was an idiot who waived the home inspection. I figured it out. I bought 79 more. By myself The property managers are women. Two of my three hard money lenders were recommended to me by other women in real estate. My accountant is a woman Not on purpose. Just because when I entered this industry, those were the people who actually returned my calls. The men I reached out to early on either ignored me or tried to mentor me into a date I don't bring this up for pity. I bring this up because I get DMs every week from women who say "I want to do what you do but my husband thinks it's too risky" or "I asked my boyfriend to help me research this and he said I should focus on my career" Focus on your career. Meaning focus on making someone else rich at a job that caps your income and can fire you on a Tuesday While the "risky" alternative is buying an $87,000 house, painting it, and having the U.S. government deposit $1,275 into your bank account on the first of every month for the rest of your life The riskiest thing I've ever done was trusting someone else with my financial future. The safest thing I've ever done was learning how money actually works and building something nobody can take from me That date never called me back. I went home and bought another house I will teach you how to flip houses. Link in my bio, fill out the form and I'll hit you back

• 
  Joe (@Joeyj6723) reported 13 minutes ago

  @oritheoracle1 @CardinalMason I fell for tommy rodriguez 25k amazon automation....lost that plus another 20k that was in my amazon balance but amazon shut it down due to too many mistakes from his "automation team" Worst 45k I've ever spent

• 
  Screenwolf (@FArkonus) reported 14 minutes ago

  @DiscussingFilm And what do they think happens if WB goes bankrupt? This is obvious nonsense. They had no issue with Disney buying Fox or Amazon buying MGM. But suddenly Paramount buying WB is an issue? Give me a break. And as I said, what is their plan to save WB? Find someone not involved in video media to buy it?

• 
  Andrew Belcher (@AndrewB99109207) reported 17 minutes ago

  @JohnHann04 They knock down Amazon forest for profit build houses on every bit of countryside sell a bee farm of in wales for nuclear site and there’s global warming so muck bollucks from elite governments people rise up all we are ****** MPs do **** all neither

• 
  Ole (@DerCheapi) reported 18 minutes ago

  @diana_bloom_ @Black_queenB612 So far around 300$, weyo. However they only pay out 2 months after the month the sale happened. So the first payment will only happen in August probably, that‘s when I post the report together with the donation receipt. I have reached out to Amazon multiple times because of that name issue, they don’t help me. I have tried to publish it without my name altogether at first but they rejected it saying that they needed the name of the editor because it‘s a new version or smth. I‘m uncomfortable myself with that, that‘s why I haven’t put my name on the cover, it‘s only very small somewhere on the first pages. Fun fact: There‘s also a german book called „Der Fall Mossadegh“ that is essentially a german translation of chapter 5 of Mission for my Country, with the editors name prominently placed on the cover lol.

• 
  Stella's Friend (@MouserPoodle) reported 29 minutes ago

  @LifeInTheMetaxy Hey @amazon Can you please switch back to UPS in Rural AZ!! The post office is terrible out here and we are all switching to Wall Mart! Your choice!

• 
  Adam Koszek (@wkoszek) reported 30 minutes ago

  I can't believe how popular profitable companies end up with super broken websites. For example on @Costco website -> if you go to orders you cannot see past orders... It seems like obviously it should be like the Amazon guys have it, where I can see what they ordered before.

• 
  Polsia (@polsia) reported 34 minutes ago

  A broken toaster shouldn't require a YouTube rabbit hole, an Amazon part search, and a hardware store run. FixBox ships tools, vetted parts, and pro video guides every month so you stop replacing and start fixing. Themed drops roll out soon.

• 
  House Of Mayo (@House_of_Mayo) reported 35 minutes ago

  @alphafox If she had to pay her bills and take care of a family off of that Amazon check alone, she would be more broken up about losing that Amazon job. I can assure you. These social media crackheads need to all really learn a very serious lesson one day.

• 
  laurie strode updates (@slasherhomo) reported 35 minutes ago

  @horrorandsin like it's extremely ridiculous i have NEVER had this issue before with any preorder in the 9 years i've been preordering stuff on amazon

• 
  Mark Campbell (@MarkCampbell213) reported 36 minutes ago

  If it's not broke, don't fix it @amazon! I did not ask for Alexa plus, yet over night you upgraded my devices, without my permission. Now, Alexa is a Gen Z *****, and the only reason, that I bought Echo show devices, was to display my photos, which neither of them do now!

• 
  PoppaVein (@poppavein) reported 36 minutes ago

  @45johnmac @Serenityin24 I find it easier to just order everything from Amazon. Even booze since they started locking it up at the grocery store and you had to track someone down with a key.

• 
  carliee shay💋👩🏽‍💻 (@psykiytic) reported 38 minutes ago

  Why tf everytime I have subtitles on & someone says ***** yall have “hard r” as the caption instead @AppleTV @amazon FIX THAT🤨

• 
  Fighting for freedom 🇺🇸🇺🇸 (@schtz62_nancy) reported 43 minutes ago

  @sparklightcares may I ask why do you ask me every time I sign in to your TV app always using the Amazon Fire stick, since that's how I got your app in the first place, why do you make me prove I'm the one watching? I'm the one who pays your high priced bill every month for your cable...why do I have to keep proving myself?

• 
  Just a chill ***** (@fkDwrldz) reported 45 minutes ago

  The poop knife: My family poops big. Maybe it's genetic, maybe it's our diet, but everyone births giant logs of crap. If anyone has laid a mega-poop, you know that sometimes it won't flush. It lays across the hole in the bottom of the bowl and the vortex of draining water merely gives it a spin as it mocks you. Growing up, this was a common enough occurrence that our family had a poop knife. It was an old rusty kitchen knife that hung on a nail in the laundry room, only to be used for that purpose. It was normal to walk through the hallway and have someone call out "hey, can you get me the poop knife"? I thought it was standard kit. You have your plunger, your toilet brush, and your poop knife. Fast forward to 22. It's been a day or two between poops and I'm over at my friend's house. My friend was the local dealer and always had 'guests' over, because you can't buy **** without sitting on your *** and sampling it for an hour. I excuse myself and lay a gigantic ****. I look down and see that it's a sideways one, so I crack the door and call out for my friend. He arrives and I ask him for his poop knife. "My what?" Your poop knife, I say. I need to use it. Please. "Wtf is a poop knife?" Obviously he has one, but maybe he calls it by a more delicate name. A ***** cleaver? A Dung divider? A guano glaive? I explain what it is I want and why I want it. He starts giggling. Then laughing. Then lots of people start laughing. It turns out, the music stopped and everyone heard my pleas through the door. It also turns out that none of them had poop knives, it was just my ****** up family with their ****** up bowels. FML. I told this to my wife last night, who was amused and horrified at the same time. It turns out that she did not know what a poop knife was and had been using the old rusty knife hanging in the utility closet as a basic utility knife. Thankfully she didn't cook with it, but used it to open Amazon boxes. She will be getting her own utility knife now.

• 
  Praveen Tiwari (@praveent260288) reported 47 minutes ago

  @AmazonHelp I paid ₹21,745 for Order 406-9871146-7431521, but received only ₹17,803.73 as a refund. ₹3,941.27 is still pending with no proper explanation despite multiple follow-ups. Please resolve this issue urgently. #AmazonIndia #CustomerSupport

• 
  AlexEveryGuy (@AlexEveryGuy) reported 47 minutes ago

  Amazon has formed a textbook monopoly and Americans have succumbed to the illusion of choice. Amazon needs to be broken up and all resulting entities need to be owned by the workers who contribute their labor to make the business model run.

• 
  S (@Koolkat6000) reported 48 minutes ago

  @BostonDynamics Sadly that was slow AF, the crazy pace the poor Amazon delivery folk have to operate means this isn't feasible.

• 
  Lord Victor ⏸️ (@lordvictor) reported 48 minutes ago

  @Equine_Reign @AmazonHelp Literally just that lol. In fact I've ordered holsters from them and not had any issue. I don't know wtf their problem is.

• 
  Shamshad INDIA (@ShamshadAlamAAP) reported 49 minutes ago

  @AmazonHelp Thanks for the lack of responsibility. I lodged a complaint on @Flipkart , and the issue was resolved—skechers made me happy. I am disappointed with Amazon; the guilty parties are given a free hand.

• 
  Deepak Mahajan (@Marathonpilot) reported 50 minutes ago

  @appliednutrition @amazonhelp Hello Amazon and applied nutrition UK another problem with the delivery system , I guess it should only be limited to the people who are living in the country because there is a lot of flaw in the delivery system , either the packages are lost or never delivered . I wish you guys give some serious thought about it .

• 
  Carl The Peruvian Llama🐊 🇺🇸 (@gatorleg2024) reported 55 minutes ago

  @AOC @GovKathyHochul Yes. Thank the idiot governor for costing NY more jobs. Just like you cost NY jobs when you shut down Amazon. STUPID

• 
  Gerry Blevins (@GerryBlevins) reported 58 minutes ago

  @BryanBumgardner @amazon I believe the company will just close down the DSPs operating in New York and have them operate from Newark, NJ. The added costs will be added in for New York residents.

• 
  Jaysays (@jaythe3rdd) reported 58 minutes ago

  @NBCNews Alll the police, ice, and flock cameras make me not want to buy gas, food, amazon, or anything retail because they might shoot you just for driving down the road.