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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 15: Problems at Amazon

Amazon is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Website Down (48%)
  • 27% Errors (27%)
  • 25% Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Errors 15 hours ago
Paris Errors 20 hours ago
Fléron Website Down 2 days ago
Melbourne Sign in 2 days ago
Township of Evan Website Down 2 days ago
Los Angeles Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • hpnadig
    Hari Prasad Nadig (@hpnadig) reported

    Months of wait now gone waiting for this specific rice we'd been ordering for a long time now on Amazon. Although they did issue the refund, there was a lot of time wasted wriggling with their support. Our precious time got wasted. @amazonIN

  • fgonzalez1978
    Francisco Gonzalez (@fgonzalez1978) reported

    I remember the states (like NY) that turned down Amazon HQ locations later turned out to regret the decision, but in the moment they were guided by the passions of uneducated mobs. @Jon_Hartley_

  • elprincipi2
    R2D2 el PRINCIPI2 (@elprincipi2) reported

    @bloomingkyu Well I live in Europe and I order it from the UK Amazon. Sometimes it happens but this time they also removed the product as well… but I don’t know if it’s a UK-EU problem… they just reimbursed the money. Let’s see what happens

  • Gaurvendrasingh
    Gaurvendra Singh (@Gaurvendrasingh) reported

    @AmazonHelp @amazon @amazonIN Am I supposed to explain my case to every new associate in the chat? Like I mentioned above the associates keep changing with helping and closing the issue.Have attached the screenshot above. This is no less than harrassment. You guys shrugging off with the responsibilities.

  • amolmistry
    Amol Mistry (@amolmistry) reported

    @AmazonHelp I’ll place request for for false delivery status and it’s refund, no issue with that, I’ll handle that on specific “order level” You just check degraded service in 410208 area, and 410210, and future plans to improve and 100% assurance of delivery.

  • DogFallacy
    Fallacy Dog (@DogFallacy) reported

    @BlusteryHoopla @BradleyKellard Did Amazon shut down the world? ****, you people are dumb.

  • CapitalObserver
    Tsachy Mishal (@CapitalObserver) reported

    @GZuckerman There is an error in this article. Amazon has not raised $85 billion in equity. I don't think it has raised any

  • Draugtaur
    cwrfa (@Draugtaur) reported

    @wooshkim @ProudBavaria Well Amazon fantasy slop also has terrible writing by book standards

  • hellolynna21876
    Lynn Adams (@hellolynna21876) reported

    @PhotonBull $ASTS Huge problem ahead. Through 2027, only two launches secured (amazon leo has 83 in comparison) and the launch providers are full with wait lists. Don't care warehousing in the Cape. Don't care doubling Midland warehousing. Care that birds get to space and service launches.

  • SunilVerma919
    Sunil Verma (@SunilVerma919) reported

    @AmazonHelp You people are just scammer Whole team is fedup From customer agent to picku up agents Your agenda is too let customer keep the faulty items if they are costly. I will move to consumer court on this issue @jagograhakjago please check these

  • CharlesK76493
    Yogibuck (@CharlesK76493) reported

    @TerryTerry79 @MrTPSM Because Disney makes a ton of money off the acc. So espn has incentives to slow realignment down until 2031 until the carriage fee contracts get renewed around 2031. ESPN loses $ in Florida and South Carolina on the acc network when fsu and Clemson leave but already get paid full carriage rates in those states in the sec Carriage rates contracts are going to look totally different in 2032 when it probably moves to the larger world wide networks like Netflix/amazon. Or dtc grows, or you tube expands. It will be tied more to brand value than in state footprints in the new age. Although it will probably have a bit of both

  • XxspYbOyxX
    FlyByNightly (@XxspYbOyxX) reported

    @DornesGeoff @JasonBassler1 Ring doorbell cams are a huge issue. Amazon is everywhere.

  • rahul28atri
    Rahul (@rahul28atri) reported

    @AmazonHelp Is there any email id where I can share my entire details and issues as customer service team and process has become useless.They give the information which we already have nothing more than that.

  • gotrice2024
    SonnyBoy🇺🇸 (@gotrice2024) reported

    An Amazon worker was running late and didn’t have time to use the bathroom. On the way back from dropping off a package he saw a port-o-potty and didn’t think twice to use it. The owner of the new construction catches him and berates him for using their private property, would you care if someone did this? It’s not like it’s a bathroom inside a home, it’s outside. I have no issue with this. I remember delivering pizzas in college and it was a huge day for us. Super Bowl was slammed. I had to help deliver because the other drivers couldn’t keep up, it was truly chaos from start to finish. I had just delivered to a motel a few miles down and when I run around like that sometimes the urge to use the restroom just hits me and it’s urgent. The motel receptionist barely spoke English and refused to let me use one because the only ones they had were in a room besides the private one for employees. Not being able to hold it much longer when I walk outside I see a gated dumpster, the gate wasn’t locked and I ended up going number 1 behind the privacy of the gate, nobody saw me but I did notice there was a camera pointing at the area so I imagine if anybody was watching, they saw what I did. To be honest, I’ve seen people do this at the pizza shop, I don’t even care to be honest, it’s for garbage, it smells anyways. Would you have done the same in my position? I wasn’t about to risk it while trying to make it back to the shop.

  • SunilVerma919
    Sunil Verma (@SunilVerma919) reported

    @AmazonHelp Already chatted no resolution provided, you need to fix this drama by today, Ill be moving to court for this.

  • Cashify_
    Cashify (@Cashify_) reported

    @MrStran03368689 Hi! We're truly sorry for this frustrating experience. Since you have already shared your Amazon invoice and payment proof, please be assured that our team is actively working on this issue. We are reviewing and verifying the details, and we will get back to you via email.

  • AndrejDrats
    Andrej Drats (@AndrejDrats) reported

    As software budgets move into AI infrastructure, Jeff Bezos' AWS story starts with one internal artifact: hardened APIs. Amazon's application engineers and networking engineers were spending time in meetings about fleet sizes and data centers. "None of that added any value to what the business was doing." "We said, look, what we can do is develop a set of hardened APIs" so the two groups could stop the fine grained meetings. "Then we'll expose those APIs to the applications engineers and they can just take as much compute resources as they want." The internal fix changed the size of the market Bezos could see: "It was immediately obvious that every company in the world was going to want this." Then Amazon got what Bezos called "the greatest piece of business luck in the history of business": "We faced no like-minded competition for seven years." He says the enterprise software companies did not see Amazon as credible. That mistake gave AWS a long runway. Amazon did not begin with a cloud market forecast. It removed a repeated meeting from its own company, then noticed that meeting existed inside every company. Jeff Bezos, The Economic Club of Washington, D.C., 2018 @JeffBezos @TheEconomicClub

  • bloomingkyu
    jacob ✦⋆₊˚⊹ (@bloomingkyu) reported

    @elprincipi2 oh no that’s terrible!! hopefully it shows up in EU amazon soon!

  • nawti_smo_chic
    Qalam Samantha Sameera (@nawti_smo_chic) reported

    This is just wrong. There was a time AliExpress & Amazon stopped shipping to Nigeria because of this same issue before they eventually resumed. Now these thieves want to do the same thing with TEMU. When TEMU blacklists Nigeria, we will begin to blame the government.

  • Atieri_mashalah
    Eng. Atieri (@Atieri_mashalah) reported

    @Abdifatah9122 @Starlink Unfortunately we are now eying Amazon Leo kit. U guys @starlink should focus on Kenya issue ASAP

  • JinLi310585013
    Jin Li (@JinLi310585013) reported

    Yes and No. Remember you spend 1/4 of your life with these people if you are there long. Diamond Triumph Auto Glass - 10 years Amazon - 10 years Current - 2 years I am all for going and working your worth to earn your money and leaving all the problems at the door and all the problems there when you leave. Also having friends / co workers you regularly interact with makes the job less like just work.

  • elluranand
    Just Like That! (@elluranand) reported

    if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

  • friendswithbill
    Caroline C. Jones (@friendswithbill) reported

    @amazon when you gonna fix the boot loop problem you’ve known about for months on your 🔥 products? If the goal is to get folks to buy new ones, we will (just not yours). It is past time to do the right thing.

  • therealrayra
    Rayra3 (@therealrayra) reported

    @Moon_River05 CR2032 in most fobs. Sold in a great many stores. cheap to buy off amazon and have spares at home and even IN your car. And almost always you can get in your car with your key, fob or not. And the fob pries apart with a coin or screwdriver or another key, nail clippers etc. So what is your feeble problem again?

  • shekharsuman182
    shekhar (@shekharsuman182) reported

    Delivered a defective Samsung S25 Ultra on 9th July, and @AmazonHelp is denying my replacement! The camera lens fogs up from the inside out of the box. ​They are demanding a "denial letter" from Samsung, but the brand authorized center officially refuses to issue custom letters.

  • Sanjiv40551468
    Sanjiv 🇮🇳 (@Sanjiv40551468) reported

    Problem is when payment is made via amazon pay top up. Reinstalling has not worked. There seems to be technical issue which @amazonIN needs to sort out @amazon @amazonpay

  • 1JoeSpringsteen
    Joe Springsteen (@1JoeSpringsteen) reported

    @mattarderne Ahh yes this was my issue til I found Sotsu. On Amazon. It’s like $700 but sooo worth it. Better brightness and resolution than on my new MacBook Pro 16.

  • 100_kMokone
    Koketso 🕊🙏🏾 🏁🚀Ⓜ️🇿🇦 (@100_kMokone) reported

    Amazon LEO is the guy. No attempts to tie government down to a fleecing scheme under guise of "access for the poor" 👏🏾👏🏾👏🏾👏🏾

  • japanauthor
    G M Thomas FRSA FRAS (@japanauthor) reported

    What a dork. First he has to point out it's a 'female'. Second he clearly doesn't understand that the cardboard is the outer packaging for protection etc and so being placed on the ground is neither here nor there - unless he is some otaku who collects used cardboard. Third it is packed in way so a bit of rough handling isn't an issue. Fourth, perhaps he should track how goods are handled from producer, to warehouse, to Amazon warehouse, to delivery depot, to van, and all points in between. Finally he and all the people who commented in support should get an effing life.

  • inntiutx
    intuitx (@inntiutx) reported

    @DespairCake1000 @ProfPantsu **** amazon btw but actually its not so bad because half my collection is funded by them because they keep sending out broken books but i keep asking for refunds so free books in a sense but still **** you amazon