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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valrico |
Website Down | |
 Montréal |
Sign in | |
| Chicago |
Website Down | |
| Cincinnati |
Sign in | |
 Antrim |
Sign in | |
| Phoenix |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Big Hoochie ✨
(@deetheeblogger) reported
“Them” on Amazon really shows how white women are the problem 😭
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Bazouteast
(@Bazouteast1) reported
from
Ilford, England
@Jonathan_MBanks I use mine to receive spam calls from Msoft, BT, Amazon, DHL and many others, advising my service (which I don't have) has a problem and to Press-1 to speak to the Helpline.
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NickDick07
(@Dick07Nick) reported
@wapodavenport Bezos pull the same **** with JEDI contract. cry when the contract went to someone else but have no problem when Amazon got rewarded.
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ًel
(@chaeryrng) reported
chatting with eyad from amazon bc my airpods are broken
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ShadyStax
(@ShadyStax) reported
Holy **** I deserve my money back and a goxlr at this point from @amazon like how can y’all truly mess up on an order meant to fix the first mistake last month!?!? I’m literally not going to get my goxlr because something happened during shipping! This is just horrible!
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Nitin Parekh
(@nitinparekh20) reported
@AmazonHelp Are you idiot. I already said that no screen shot... Only videos are not playing. Arrange a call back for me from one who has complete skills to solve my issue.. Thanks
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SqUiSh
(@Squish_Fr0g) reported
@saplingtorte He did say the next stream would be the amazon unboxing stream but he needs to at least stream on the alt for his 1 year on the server 😭
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Amazon Help
(@AmazonHelp) reported
@IndranilRoy We get your concern regarding Amazon Prime Video. Please be informed there is no issue with our prime service. Kindly reinstall and check. -Sai
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Tom
(@murphballer) reported
@Christalball93 FB is down .8% on the week. Amazon down 1.8%. Netflix down 1.6%. Nothing is happening in my opinion.
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Rachel Nordoff
(@RNordoff) reported
@AmazonHelp The app so I believe it’s .co.Uk I have already spoken to a representative about this issue who left the conversation without giving me away to report the Driver for being Lazy
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Dominique Marks
(@Dominiq_Marks) reported
@keiralanebooks You keep the ISBN, even with other retailers. I even have one book I took down from SW to promote on KDP Select. It's a good reason to publish on SW first, which I have done for almost all my books. SW is non-exclusive and royalties are comparable to Amazon.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 7.103ms Download: 612.93Mbps Upload: 713.87Mbps
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Steve Casselman
(@Steve_Casselman) reported
@ycombinator @sequin_hq Why not just get a secured credit card? After one of my startups went down I had zero credit and could not get a card. I put $250 in a secured card and then a I could get a card with Amazon. Now my credit rating is 825. Common sense.
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George Bernard Vieto
(@GeorgeVieto) reported
@TheKaciLennox @amazon No problem.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 16.44ms Download: 621.83Mbps Upload: 682.98Mbps
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A.X. Originals.
(@ax_originals) reported
@selenophileneh @Shaina21211782 Sure. Thanks a lot for the advice...I'm thinking of Hardcopy publication...like an actual book book. I can do that from Amazon but I heard it's too much of a trouble...
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Kay
(@ladykmw) reported
@jennyeclair Hi Jenny, This from Amazon worked like magic fo rmy recent sciatica back problem. Heating Pad, Electric Heat Pad for Back Pain and Cramps Relief - Electric Fast Heat Pad with 6 Heat Settings -Auto Shut Off- Machine Washable 12" x 24.
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Amazon Help
(@AmazonHelp) reported
@timstahmer We're sorry for the trouble! So we can better assist, could you please verify what carrier was assigned (Amazon, UPS, USPS, etc.)? We're here to help. -Teri
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MD NAUSHAD
(@MDNAUSH73537324) reported
@AmazonHelp You need to reply me and solve my problem why you deliver me a defective piece and not returning it by picking it up. You are making fool to the people your service is worst @Flipkart is very very better than you
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Harley Laroux
(@harleylaroux) reported
@katee_robert Did the CW end up being the issue? I'm on the fence about removing my CWs from my book summary - my banned book had a warning but Amazon never told me specifically what the problem was, they just ran me in circles 😕
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JoJenks😇
(@jaksfamily) reported
@AmazonHelp delivery issues happen with multiple couriers over many months now. Most couriers simply leave parcels lying around and mark the item as 'parcel handed to resident'. These remarks are outright lies and must be stopped.
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SirMars
(@sirmars) reported
Kinda wish I could turn on and off the spatial audio on or off on the amazon Studio with voice. The alexa app is so slow and bloaty.
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Amazon Help
(@AmazonHelp) reported
@dbrooks2012 Hello. We're sorry for the trouble with using our Amazon Music app. What device are you using? Do you have any updates available for it? -Devyn
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Devendra Sharma
(@dev_dip1988) reported
@AmazonHelp The screen shot is already 4 days old. When it's not yet cleared, I raised issue. Please expedite
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Col Perkins
(@manicstreetmini) reported
@AmazonHelp That’s not sorting the issue is it Donald? You’ve started automatically adding insurance policies at check out which your returns process isn’t fit to handle.
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RiverPeople
(@people_river) reported
@roknrolzombie @Kitten4Pway Your customers knew it was on UPS side too It's new modern culture of corporations They're now taking out their live phone systems So They don't have to solve customer problems They're just seems like that's something illegal Like fraud Same problem with gig jobs Amazon bus model
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Tommy Brown
(@Tom_Brown34) reported
@rencrudele @daygo_danny @upscalebutta Then the logic would be to stop using all things that support them - which is impossible. The problem we don’t realize is we keep saying we wanna eat the rich, but we hashtag it on Twitter and sell the merch on Amazon. How is that effective?
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David Burgos
(@DavidABurgos) reported
@AmazonHelp This does NOT help. What would help is you could find some competent people that can actually solve the problem.
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J
(@chopstickfury01) reported
@LeaMaric @ladybug1776 Buying some things online just makes sense, at least for me. I'm currently buying a case of gatorade that I can keep at home because the grocery store is having supply issues. Also, I'm a dumbass and couldn't figure out where rash guards would be sold and got them off Amazon.
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Raghuvaran
(@raghuvaran1986) reported
@AmazonHelp Hello.. I still haven't received any resolution and and this is such a pathetic service from a brand like Amazon @amazonIN Still I am receiving emails mentioning that you are investigating the issue.