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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 21: Problems at Amazon

Amazon is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Maryville Sign in 3 hours ago
Nashville Errors 10 hours ago
Twin Falls Sign in 11 hours ago
Paris Website Down 13 hours ago
Rockwall Errors 17 hours ago
New York City Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Juggernauntnbk
    JuggernautNBK (@Juggernauntnbk) reported

    @VodkaForOz @amazon Doordash once deliverd in front of a house two streets down. I assume they put the address in wrong and got frustrated. They put it in street, in front of the house and left.

  • stevenpemch
    spe (@stevenpemch) reported

    Here's what happened. Allbirds was circling the drain. Stock down 97% from its IPO. So they sold the entire shoe brand and pivoted to... hyperscale AI infrastructure. A wool shoe company woke up one morning and decided to fight Amazon.

  • notsawwup
    sawwupp (@notsawwup) reported

    @martypartymusic Why is Amazon slow?

  • JohnnyJoystick
    Johnny Joystick (@JohnnyJoystick) reported

    @NIckNasty20Six If it was truly a manufacturing capacity issue then I would imagine they would shut all orders down on their site and not allow people like me to order in one state and ship to another. And they likely have a specific number of units set aside for Amazon fulfillment and that’s going to be a bigger deal for them than individual sales on their site. And right now the only product that seems to have crossed that threshold on Amazon is the white stick.

  • Shailen02600460
    Shailendra Rana (@Shailen02600460) reported

    @AmazonHelp I already provided my details and issue that is very serious u people are just sending link. I did email and contacted to customer care but I have not received any solution

  • SMPANDE60740029
    SM PANDEY (@SMPANDE60740029) reported

    @AmazonHelp I am telling you only after checking.Facing multiple issues: late delivery, defective item, wrong color, pickup not done, repeated return requests, and return still pending. This is unacceptable. Please resolve immediately. #CustomerComplaint #ConsumerRights

  • BNareda52869
    Bittu Nareda (@BNareda52869) reported

    @AmazonHelp @AmazonHelp Hello, mujhe mera order receive hua lekin box ke andar product nahi tha — sirf empty box mila. Ye bahut disappointing experience hai. Kripya is issue ko urgently resolve karein aur refund/replacement mein help karein. Order details 407-4273856-2401963

  • JHartFlips
    Joe Hart (@JHartFlips) reported

    Amazon threatening to shut down seller fulfilled items on my account One package…with a promised deliver date on 4/2 Want to guess when it got delivered? On 4/2 Going back to Q4, out of 600+ orders, I’ve had 4 that didn’t get delivered “on time” Absolute clowns

  • CouponPicked
    CouponPicked (@CouponPicked) reported

    boka nano-hydroxyapatite toothpaste is at $9.99 on amazon right now, down from $13.99. fluoride-free, best seller in the category. if you’ve been curious about n-Ha, this is a low-risk try.

  • faiyaz_rshaikh
    Faiyaz Shaikh (@faiyaz_rshaikh) reported

    @Blink_of_AnEye @amazonIN And their specialized team work ln you issue everytime you contact them and without any resolution. My 3 prepaid orders were marked deliver by executive at 11:25pm. Everytime I tried to contact Amazon I had to describe issue to every executive and somehow they disconnect the chat

  • DionicioRT
    Dionicio (@DionicioRT) reported

    Netflix, Warner, Amazon and Disney getting ready to bid for Severance and Pluribus the moment the new CEO shuts down Apple TV for never turning a profit

  • prasadkuce
    prasad gopishetty (@prasadkuce) reported

    @AmazonHelp This is the issue with your resolutions and support. You have sent a broken link just like your previous advisor provide wrong resolution and wait. Like your other agent, who can’t take a simple complaint and solve notifications issue. SHAME

  • TodaroRichard
    Richard Todaro, CFA (@TodaroRichard) reported

    @munster_gene Apple has been too slow - they let Roku & Amazon take the TV market. They need to move faster and could use some acquisition - I think they should buy Roku. They need more devices and they need to fix Siri!!

  • Fixalas
    Fixxx (@Fixalas) reported

    i have no idea how critics keep rating these episodes 9+ with such terrible animations.. they're wrongly confirming to amazon they don't have to put more resources

  • aniketjha39
    Aniket Jha (@aniketjha39) reported

    @AmazonHelp Still facing issue worst service

  • kolyan_trend
    KOLYAN TREND (@kolyan_trend) reported

    BREAKING: AMAZON DOUBLES DOWN ON ANTHROPIC WITH $5B INVESTMENT AND $100B AWS DEAL Amazon invested an additional $5 billion in AI firm Anthropic on April 20, 2026 - bringing its total committed capital to $13 billion since 2023. The deal includes a pledge from Anthropic to spend over $100 billion on Amazon Web Services infrastructure over the next ten years. This secures up to 5 gigawatts of compute capacity for training Claude models. Anthropic's run-rate revenue reportedly hit $30 billion in 2026, tripling from $9 billion at the end of 2025. The expanded partnership makes the Claude Platform console available directly inside AWS. This move follows a period where OpenAI and Anthropic together closed funding rounds totaling more than $150 billion from mid-February to mid-April 2026.

  • shoujofurby
    Aster 🔜 FWA (@shoujofurby) reported

    Yall please buy your phones from first party or a reputable seller, I’m seeing so many phones people are buying from places like eBay or Amazon and it either missing important features, not working, or the seller would report that phone as stolen make the phone useless 😭

  • pstjoshuagideon
    Joshua Gideon (@pstjoshuagideon) reported

    @FT Amazon has big ambitions in satellite internet through its Project Kuiper / Amazon Leo system, designed to compete with Starlink. And it relies heavily on launch partners—including Blue Origin—to deploy that infrastructure at scale. The issue is: when a key rocket like New Glenn is grounded after a failed mission, it doesn’t just delay a launch—it creates a bottleneck across the entire roadmap for satellite deployment. So the “rival Starlink ambition” isn’t really about vision anymore… it’s about execution speed. And right now, SpaceX has one major advantage: it’s not just building satellites—it controls the launch cadence that makes the whole system move.

  • realstockfox
    Stock Fox (@realstockfox) reported

    $AMZN is going to $300 a share this year. Anthropic news today reinforces AWS locking in the AI compute supercycle. Amazon added another $5B (up to $20B more on milestones) on top of the prior $8B, bringing total investment to ~$33B for a significant minority stake (~7-8%) in Anthropic — one of the few frontier labs that matters. In return, Anthropic committed >$100B on AWS cloud over 10 years, locking in up to 5GW of Trainium/Graviton capacity for Claude. Compare to Microsoft-OpenAI: MSFT put in ~$13B for ~27% stake and secured massive Azure revenue. Amazon’s deal delivers similar economics with sticky, high-margin AWS flywheel that Street isn’t fully modeling. This is a multi-year, multi-hundred-billion-dollar lock-in. AWS remains the picks-and-shovels winner as hyperscalers and labs double down on Amazon’s cheaper, available custom silicon. Markets are forward looking. Today’s clarity on 10-year AWS growth makes $300 the floor, not the ceiling.

  • MuhammadMohsinV
    Muhammad✉️mohsin@ecommerceqmi.com (@MuhammadMohsinV) reported

    Most Amazon sellers look at competitors’ price. Few study their positioning. Two products. Same category. Different results. Not because of price. Because of how they’re positioned. What I focus on: what problem the product solves who it’s for how it’s different

  • dog5132
    Annoying the left when possible (@dog5132) reported

    @stephenehorn Amazon isn't the government. They can ban what they want off their own site if they want. These people can complain all they want. They are mad that their book is partially banned. But have no problem with certain other things are banned that they don't like.

  • DontSayThatDad
    DontSayThatDad (@DontSayThatDad) reported

    @stacyfmitchell @AGRobBonta People keep tagging Jeff Bezos on all Amazon related posts. Here's the thing: the CEO of Amazon is Andy Jassy @ajassy, the founder of AWS. Jeff Bezos not only hasn't had any involvement with operations at Amazon in 5 years, he now only owns 8.2% of the company's stock, down from 14.1% when he stepped down as CEO in 2021—and he continues to liquidate Amazon holdings. Every time we call out Bezos, we're giving current management, such as Jassy, a free pass.

  • pg_codes
    Prathmesh Ghatmal (@pg_codes) reported

    @shub0414 Every idea feels taken? Good. That means people already want it. The biggest companies didn’t start from zero— Facebook, Google, Amazon weren’t first. They just built better products. What do we build now? Products that fix what current ones get wrong. Go read 1★ reviews on Google Play Store. That’s your idea list.

  • sl2111
    Steve (@sl2111) reported

    @ktacitus65 @txsalth2o @Tesla Define hard to use functionality. My 90 year old mother has an android phone and regularly shops on Amazon, places orders on Walmart's awful website, and more. If she can use Walmart's terrible website, surely she can manage a Tesla touchscreen.

  • sAn_stan_deep
    Sa n d e e p (@sAn_stan_deep) reported

    @AmazonHelp This issue has still not adressed!! The return has still not picked up.

  • KasConviction
    Kaspa Mode: ON (@KasConviction) reported

    @cryptorover Ethereum is not even fully decentralized. No PoS can be with much of the node control on Amazon AWS. ETH is slow, expensive, and not fully decentralized.

  • robingerardlobo
    Robin Lobo (@robingerardlobo) reported

    @amazon_adnan true. the real issue is the seller. amazon never got enough consecutive days of consistent data to actually optimize anything. you can't learn from a system that keeps restarting

  • Nephaliim
    Aldryth, Aspect of Calamity (@Nephaliim) reported

    @TigerDude96 @iRememberFX @HustleBitch_ People don't realize that Amazon pays the workers REALLY well. Most warehouses do. They even give you FREE shoes up to $125. I have about 13 pairs of damn good shoes because of Amazon jobs and figuring out I can abuse the system due to human error.

  • Greatpartyhuh
    Fractal Entropy (@Greatpartyhuh) reported

    @RealTheoWold Where can it be bought or down loaded, don't do Kindle or Amazon audiobooks. Direct from Publisher?

  • realSamGamgee
    Sam 🇳🇿 🇧🇪 (@realSamGamgee) reported

    @TiberiusDye @Not_the_Bee Yes I figured as much but kind of odd that they wouldn't remove that one too (unless the reseller is the Amazon employee who took down the original).