Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Website Down	5 hours ago
Quito	Website Down	6 hours ago
Toronto	Sign in	8 hours ago
Munich	Website Down	8 hours ago
San Jose	Website Down	8 hours ago
Newport	Errors	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miles AI Wizard (@MilesDigitek) reported 2 minutes ago

  @tenobrus 30k Amazon layoffs, 30k Oracle, entry-level hiring down 14%. Yeah Marc, total mystery who did this.

• 
  Frankie (@f_vasile7) reported 2 minutes ago

  @Chico111123 @TalkinYanks I had the same issue you have to go on your Amazon account on a computer and go to location settings once I reset it, it worked

• 
  Goraknath Reddy (@Gorak1571992) reported 6 minutes ago

  @AmazonHelp @AmazonHelp Issue not resolved yet -Returned 12th March -Uploaded proof -Refund denied without proper verification -Contacted support multiple times -Submitted appeal link -Resubmitted again via Twitter link Still redirecting in loops Multiple customers reported seller #crude

• 
  Vaibhav Pandey (@mr_vaibhav_pand) reported 6 minutes ago

  @ToshibaTV_India I bought Toshiba 126 cm C350NP Series 4K Ultra HD Smart LED Google TV from Amazon on 27th Feb. Within a month it started showing software issues, automatically keeps on booting after 5 minutes of usage. I raised this issue with customer care on 21st April. (1/2)

• 
  Still thinking (@ATCoco2017) reported 6 minutes ago

  @ajassy @amazon WARNING: AMAZON SPAIN is selling defective pills and customer service REFUSE to check batch or QR code. Now I understand why the FDA is issuing warnings on AMAZON USA; in Spain we have exactly the same problem.

• 
  Kunal (@KunalJaitly02) reported 7 minutes ago

  @AmazonHelp I used the link but support is not helping. Technician did not upload report, so my replacement/refund is stuck. Brand new AC has cooling issue from day one. Please escalate and resolve urgently.

• 
  Amazon Help (@AmazonHelp) reported 8 minutes ago

  @CruzSaul2049 We're sorry to hear you're having this issue! Just to clarify, which Amazon marketplace is your account associated with (.com, .uk, .ca, etc.)? -Sandra

• 
  Casey Killigrew (@CaseyKilligrew) reported 9 minutes ago

  tonight i had dinner with a girlfriend at lake norman, then came home, clipped my hair up, put my glasses on, threw on crew socks, sweatpants, and my old broken-in elmira college sweatshirt, and sat at the dining room table organizing all my paperwork in my very cute new amazon binder that i’m completely in love with. i love organizing things. my brain is always so cluttered, and this is the only way i feel like i have any control. a very big of the label stickers.

• 
  Prashant Sonavale (@prashantjs01) reported 18 minutes ago

  @AmazonHelp You are just providing a fake link to connect Indhu, you also accepted that you don't have any answers to my question or resolutions to my issues

• 
  Betty Adkisson (@BettyAdkisson01) reported 23 minutes ago

  @Sassafrass_84 I pay for everything in cash, except for my Amazon purchases. I use the card only for that & pay the balance in full each month. I have MAJOR trust issues.

• 
  Liberty (@LibertyJ64547) reported 24 minutes ago

  @zeitgeist897 @alrakad_M Another problem is everything anyone needs to make them is available on Amazon.

• 
  shadan (@shad8ahmad) reported 29 minutes ago

  @AmazonHelp Facing a serious issue with my Amazon account. My orders are being auto-cancelled due to “Return Policy Violation” and my account is under OFM review. It’s been more than 4 days and I have not received any response from the Account Specialist team.

• 
  🇨🇦🇺🇦 🇬🇱 🇪🇺 @halifaxidocious.bsky.social (@Halifaxidocious) reported 30 minutes ago

  @ChristopherHale Does Amazon need to take down their merch already?

• 
  P R Y S M Λ °⋆✧☽ (@PrysmaXO) reported 31 minutes ago

  @lunaeryschu Oh girl I bought this cheap af generic one off Amazon for like $20~30 yearrrrrs ago… works like a dream. The only issue I’ve had with it is if you don’t use it for a bit you’ll have a bit of lag(?) connecting to your device but once it connects you’re golden. (Also, mine is an older model, they don’t sell the exact one anymore so my issue could just be a me thing due to tech age) It’s a good one to use just to get going and get what you need out of it until you’re ready to commit to an upgrade or just the “better” products.

• 
  JMK Graphix (@JMKGraphix) reported 31 minutes ago

  So @amazon customer service hands out fake phone numbers to get you off the phone. All I wanted to to speak to someone in Logistics about a map problem. And after three people in chat and one on the phone, I got a fake phone number to logistics. Wonderful Customer Service!

• 
  Abhinash Shukla (@AbhinashSh40550) reported 32 minutes ago

  @AmazonHelp Can you resolve my problem, my id is blocked why , do not forced me use bad language, mr .devsena

• 
  AbM (@abhinav_twit) reported 33 minutes ago

  @AmazonHelp For order no : 406-0121787-7802738 , there is a broken item. I have already submitted proofs yet it resets and does not register my request.

• 
  Rohan Paul (@rohanpaul_ai) reported 34 minutes ago

  Big Tech’s $ 600B AI race has reached its earnings test. Quarterly results from Alphabet, Microsoft, Meta, opens new tab and Amazon (AMZN.O), opens new tab - all due on Wednesday. Cloud is the cleanest test, with forecasts near 25% for AWS, 40% for Azure, and 50.1% for Google Cloud. Microsoft looks weakest because its stock is down about 12%, while only 3.3% of its 450M enterprise users reportedly pay $30/month for Copilot. ---- reuters .com/business/retail-consumer/big-tech-investors-gauge-payoff-ai-spending-set-hit-600-billion-2026-04-28/

• 
  Zahc (@Zahxbys) reported 36 minutes ago

  @Kahamsha @alexpostsalot Amazon Lily is not like that man. Even impel down is a lower level than Sabaody and Marineford.

• 
  Amazon Help (@AmazonHelp) reported 37 minutes ago

  @IFodkar @IFodkar Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app where you can connect with our team via chat. -Indhu

• 
  Suspend Rajah Caruth - #JusticeForUltimate23Dragon (@SuspnRajaCaruth) reported 37 minutes ago

  @Chad__15 @NASCARONFOX The Bestwick equivalent is Mike Joy & he's not the problem at FOX. The truck series could use Bestwick. Or Amazon, TNT, or the CW could give Adam Alexander a break & give Allen Bestwick one of his spots.

• 
  Prashant Sonavale (@prashantjs01) reported 41 minutes ago

  Sorry @JeffBezos boss but seems you don't have any respect in your own company @amazonIN @AmazonHelp even if tagging you directly no one has resolved my issue... #FraudAmazon #AmazonDownfall

• 
  Brady Gulls (@GullsBrady) reported 45 minutes ago

  @rpondiscio Agreed, and to add, many, many people laughed at Bezos and said Amazon was a terrible idea and don't start it. Who is laughing now?

• 
  Amazon Help (@AmazonHelp) reported 47 minutes ago

  @RashminPulekar We get your concern. Kindly copy the link > paste it on a 'web browser' > login to your Amazon account and share your details. Our team will investigate get back to you within 6-12 hours via email. -Sravan

• 
  ***** (@TheRealMooskers) reported 47 minutes ago

  @BennettBuhner Amazon and Microsoft are having issues too.

• 
  cp 🪩💋🍸 (@theBKbelle) reported 49 minutes ago

  @CapricuntofCats girl, when i tell you i love this unit DOWN. it’s a syntheticaaa from Amazon. only like $33!!! it doesn’t last for more than one month or so, but honestly - i just re-buy. i’m going to get someone to actually make a raw hair version because i love it SO much.

• 
  Alok K Shukla (@alok_mba) reported 50 minutes ago

  @amazon @JeffBezos , A previously returned defective refrigerator (Serial: 513908830) has been re-delivered for the 3rd time—even against a fresh order. Shocking to see Amazon recirculating rejected & defective products to customers. Asked to wait 30 days to fix this??

• 
  TVK Vijay Fans (@AshokZinner) reported 54 minutes ago

  - #JanaNayagan is likely aiming for a theatrical release in the second half of May. As of now, the rumored dates May 8 and May 14 seem unlikely. Beyond the censor certification, the major hurdle is the digital rights issue. The film was initially sold to Amazon, but due to delays, the status of the deal remains uncertain and is yet to be finalized #ThalapathyVijay

• 
  Bubba The Love Sponge®️ (@TheBubbaArmy) reported 58 minutes ago

  “It aligned with what my father told me, Bubba didn’t leak the tape” Brooke Hogan after seeing Video Killed The Radio Star Get the real story with receipts! No other documentary breaks it down quite like this one does! @VideoKilledDoc is streaming on Apple TV, Google & Amazon Prime!

• 
  Brian Rast (@tsarrast) reported 58 minutes ago

  So far Amazon Prime Video - which is normally great - has sucked for the NBA playoffs. First, they don’t show every game. In fact on a daily basis they regularly don’t show a game rn. (Just turned it on and apparently no G5 BOS-PHI) Second, seems like multiple times there have been technical issues with games they do show, and they don’t work for long parts of the game. Am I missing something? Wtf is going on? This is one of the biggest sporting orgs & streaming services in the world.