Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Website Down	2 hours ago
Camden	Website Down	11 hours ago
Detroit	Errors	20 hours ago
Plattsburgh	Website Down	22 hours ago
Prairieville	Website Down	2 days ago
Manaus	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KDP⚡| AceMaverick_ (@Henry_Ejiofor1) reported 8 minutes ago

  @SigmundWinner Yeah, we used apps like geegpay when Amazon payed into them. But YouTube, on the other hand, pays directly into dorm accounts. And, though you can use bank apps to convert, the rates are usually terrible. Nothing beats withdrawing and exchanging at black market rates.

• 
  Chandu Msc (@ChanduMsc162469) reported 8 minutes ago

  @AmazonHelp For the past 28 days, I've been fighting just to get the service I already paid for. Not once has anyone from Amazon called me to explain what is happening or why my installation is delayed. Not once has anyone taken responsibility for my issue. All I've received are copy paste .

• 
  Zacky vicent (@VicentZacky) reported 9 minutes ago

  🚨 THE AI GOLD RUSH IS BURNING CASH FASTER THAN IT CREATES PROFITS. Wall Street sold the dream. Reality is sending the bill. For years, Big Tech promised that Artificial Intelligence would become the greatest economic revolution in history. But behind the trillion-dollar headlines lies a far darker truth. The AI race is becoming one of the most expensive bets ever made. Amazon has now raised its 2026 capital expenditure guidance to $220 BILLION. Amazon reported negative free cash flow over the last twelve months. Alphabet's free cash flow turned negative for the first time in its history. Meta's cash generation collapsed by 91% year-over-year. Tesla's Elon Musk openly admitted memory prices have become "insane." This isn't a normal investment cycle anymore. This is an arms race. A war where every company is forced to spend hundreds of billions just to avoid falling behind. The biggest bottleneck? MEMORY. Not software. Not engineers. Not algorithms. Memory chips. The explosion in AI demand has created a supply crisis that is driving hardware costs to extreme levels. Every new AI server requires enormous amounts of high-bandwidth memory, while only a handful of companies can produce it. The result? Exploding infrastructure costs. Shrinking cash flow. Growing debt. Rising financial pressure. Even Apple—historically one of the most profitable companies on Earth—is warning that memory inflation and supply constraints could continue pushing costs higher, forcing price increases across consumer products. This is the hidden side of AI that most people never see. Everyone celebrates trillion-dollar valuations. Very few pay attention to trillion-dollar spending. And Wall Street is no longer blindly applauding. Investors are becoming far more selective. They're asking the only question that truly matters: Where is the return on investment? Because spending hundreds of billions is easy. Generating sustainable profits is not. Meanwhile, another threat is emerging. Chinese AI laboratories are releasing increasingly powerful open-weight models at dramatically lower costs, putting pressure on expensive proprietary AI ecosystems built by U.S. giants. If cheaper AI continues closing the performance gap... the economics of today's AI spending spree become much harder to justify. This isn't just about technology anymore. It's about capital allocation. Debt. Infrastructure. Profitability. And survival. History has repeatedly shown that every technological revolution creates winners... but it also destroys companies that mistake spending for strategy. The AI boom is entering its most dangerous phase. The hype is fading. The bills are arriving. Now comes the moment every investor has been waiting for: Can Big Tech actually monetize AI at a scale large enough to justify hundreds of billions in spending... or is Wall Street financing the most expensive technology gamble of this generation? The next few years won't be decided by who builds the biggest AI. They'll be decided by who turns AI into real cash flow. Cash—not hype—always wins.

• 
  apinalilly (@apinalilly491) reported 9 minutes ago

  @AmazonHelp Useless...... Support why there is social media support when u can't even fix my grievance.... Refund my money 9k.....

• 
  Dickieb (@Dickiebt1) reported 10 minutes ago

  @AliExpress_EN You have declined my refund ...it is absolutely outrageous. Your email said the item has value - it does NOT - it is lots of pieces of broken glass. Amazon and eBay can do customer service so I think AliExpress should learn how to do it too!

• 
  DarthBeard Brix (@darthbeardbrix) reported 12 minutes ago

  118 LEGO sets are officially retired as of July 31st but don’t let that get you down! Before setting aside vast amounts of money for the aftermarket, keep looking around as many retailers still have plenty of stock! In the UK alone Smyths Toys, John Lewis & Argos still have stock of many retired sets. Not to mention plenty of ‘smaller’ Lego sellers like Asda, Tesco, Sainsbury’s & even Amazon will have some for the time being! There are 42 in stock retired sets left on UK Lego website & 54 on the US website so there’s every chance! Or maybe like me, you’re resigned to the fact that Optimus Prime & Bumblebee are gone! Star Wars & Lord of the Rings needed all the money and now Marvel have come along to tempt you! Did you miss anything that you wanted? #Lego #LegoUpdates #LegoNews

• 
  evannie 🎀💌 (@evanniestash) reported 22 minutes ago

  Hey Amazon and Twitch. Go ahead and call yourselves creatively bankrupt because you, @djclancy999, agreed to bow down to Bezos' AI mob. The only thing we can get AI out of everything is to impose an incredibly hefty AI tax + billionaire's tax, so they get scared of implementing Gen AI into their apps and systems of work. First, I COMPLETELY had enough with Rachie's songs getting used for an AI song model. Now there's this and YouTube probably will do the exact same unethical approach to train Google Gemini. And that's not counting the hefty price we paid of electronics and smart devices getting expensive because of AI chip demand, and lots more Gen AI use in everything. I'll pivot to Patreon, Ko-fi and Trakteer to support Rachie - by cancelling my Prime sub. That's enough, @amazon and @Twitch. You're never getting my money - and I'll adblock YOU to oblivion. Besides, with these options Rachie's getting more moola and bypassing Twitch's 50% cut for a bigger share of the pie. I refuse to bow down to the Generative AI mob. And I'm making it clearer than ever. Gen AI should not be used to make sloppier slop - it's supposed to help humans to create - with tools that support them, and it has to be trained ethically with consent and compensation. And it MUST be opt-out by default. I'm supporting AI tools like Firecut, but not Gen AI. Twitch however, like all the other AI companies, decided to make this thing opt-in for every streamer, with no clear boost in streamer revenue - because to quote what The Onceler sang in The Lorax, on the song "How Bad Can I Be": "All the customers are buying, and the money's multiplying, and the PR people are lying, and the lawyers are denying, who cares if a few trees are dying?" You get the picture. Amazon NEEDS to go bankrupt.

• 
  Phillip C. Dugas (@phillipcdugas1) reported 23 minutes ago

  Not every warning sign comes from what she says. Sometimes, her body language tells you everything you need to know. Here are four nonverbal behaviors many men notice in toxic relationships. 1. The eye roll. It may seem small, but repeated eye rolls, smirks, and looks of disgust communicate contempt. In healthy relationships, disagreements happen. Constant contempt is different. It’s designed to make you feel small without saying a word. 2. The silent treatment. She doesn’t yell. She doesn’t explain. She simply ignores you. Days can go by without meaningful communication. This isn’t healthy space to cool off. It’s often used to make you feel anxious, guilty, and desperate to fix a problem you may not have caused. 3. The public smile, private glare. Around friends, family, church, or coworkers, she’s warm and charming. The moment you’re alone, her expression changes. If you’ve ever felt like you’re married to two different people, you’re not imagining the contrast. 4. Constant dismissive body language. Crossed arms, turning away while you speak, looking at her phone, sighing, or acting bored whenever you express your feelings. These nonverbal cues send one message: “What you have to say doesn’t matter.” One behavior alone doesn’t mean someone is a narcissist. But when these patterns happen consistently alongside gaslighting, blame-shifting, manipulation, and a refusal to take responsibility, it’s worth paying attention. Too many men spend years believing they’re the problem because the manipulation is subtle. The first step toward breaking free is recognizing the patterns for what they are. If you’ve been walking on eggshells, questioning your own reality, or wondering why your marriage feels so different behind closed doors, I wrote The Narcissistic Wife for you. Get your copy on Amazon and start understanding the behaviors that keep so many good men trapped in toxic relationships.

• 
  Stuti Dixit (@stutidixit4) reported 23 minutes ago

  @AmazonHelp The options mentioned on the link does not cover the issue at hand. Clicking ‘other options’ too did not work. I request for either of these 2 options- change of the airport code as selected at the time of hitting the pay button, or covering the cost of cabs both the ways.

• 
  Freddie Letsoalo (@dronksta) reported 24 minutes ago

  Amazon, eBay, Takealot, etc. Do any of these of these produce anything in South Africa, or do they too just bring in ready made products from wherever?🤔 Your consumerism conditioned brain is truly a problem.

• 
  Sumeet Vandakudari (@Sumeet2692) reported 30 minutes ago

  @ChrisCamillo Thanks for engaging Chris, what "information asymmetry" are you referring to, every earnings call amazon has been providing same info on their Capex spend and if anyone is paying attention the growth rates were obvious based on the amount of capacity that was coming online. The real delta was change in the script explaining spend at the start of the call and breaking it down further and providing more color on where AWS can head interms of revenue. The part that makes it gambling is binary nature of the bet and outcome, amazon could have stayed flat or dropped after the earnings and could have moved up right on or after your option expiry. I usually try to learn repeatable patterns from successful folks like you, but what you described can't be repeated TBH.

• 
  𓂀 𓋹 (@essenceoflee__) reported 31 minutes ago

  I’m becoming increasingly frustrated with my experience shopping with @amazon . There seems to be a recurring issue with packages being delivered to the wrong address, and it raises serious concerns about the quality and accountability of the delivery drivers being hired.

• 
  Max Frances (@MaxFrances1) reported 31 minutes ago

  @AmazonHelp They just can't help themselves, can they? Despite a shocking thread highlighting a woeful disregard for customer concerns, they double down on their decision to do nothing. To Amazon, using the word 'apologies' is as far as they go. I'm starting to feel embarrassed for them.

• 
  furi (@furikuriz) reported 32 minutes ago

  @herogamer0108 oh, i just have problems logging in... my acc is connected to my old number, which is now dead 😭 it's currently free on amazon luna and i'm just using a vpn so i can try it but yeah no luck 🥹

• 
  Panoramic (Ash) (@PanoramicVR) reported 35 minutes ago

  @HalfnHalf_Madam Shows just how much bacteria these things hold holy moly. I hope replacing the gasket and giving them a good wipe down can save them 😭 I think there's anti-mold and mold killing sprays you can get off Amazon

• 
  Dhruv Madia (@DhruvMadia6) reported 37 minutes ago

  Shadowfax Q1 FY27 concall analysis: Revenues grew 65% YoY to ₹1,358 crore, marking the fifth consecutive quarter of approximately 65% growth or higher. Even sequentially, revenue grew 10% despite Q1 typically being a seasonally softer quarter. Order volumes increased 83% YoY and margins have also expanded. Adjusted EBITDA margin improved from 4.7% in Q4 to 4.9% in Q1 despite diesel-price increases, labour disruptions and minimum-wage hikes. One major efficiency improvement came from lost-shipment debit costs, which declined from 6.1% to 5.5% of revenue. Importantly, management said the margin improvement is coming from fewer errors and lower wastage and not from price increases or cutting service quality. However, the company has not raised its FY27 margin guidance. But what contributed to this strong growth was a key discussion: Growth was divided broadly across express parcel and hyperlocal. Shadowfax continued to gain market share in express parcel as volumes increasingly consolidated among the two largest national 3PL networks. The company added 716 pin codes during the quarter, taking its total coverage to 16,372 pin codes. So, whenever Shadowfax enters a new pin code, orders from its existing customers in that area can immediately get activated. Prime, its same-day and next-day D2C delivery service, grew 2.7x YoY and now serves more than 400 D2C customers. Hyperlocal grew 53% YoY and 17% QoQ, supported by the continued expansion of the quick-commerce category. Prime Large, its heavier-delivery business, grew nearly 170% YoY to an annualised revenue run rate of approximately ₹75 crore. It also grew 25% sequentially. Shadowfax 360, its self-serve platform for SMEs and smaller brands, crossed 1,200 transacting sellers within just one quarter of launch. On future guidance, management raised its FY27 revenue growth guidance from the earlier 27–30% to 38–40%. This is a significant upgrade and this upgrade comes at the back of forward volume projections received from enterprise customers, new customer additions, continued investments in D2C and a tailwind in e-commerce Management also highlighted additional upside from Amazon Now, whose contribution had not been fully anticipated in its projections two quarters earlier. Q1 capex was referenced at approximately ₹60 crore during the analyst discussion. Around 77% of this was allocated towards network and automation, including sortation centres, machinery, IT systems and middle-mile capacity. The key thing to track now is whether the company can convert its front-loaded capacity expansion into the upgraded 38–40% revenue growth guidance while continuing to improve operating efficiency. Overall a tagda business update.

• 
  Terence T. (@terencetill84) reported 38 minutes ago

  @amazon Terrible customer service tonight. Unbelievable

• 
  John Coffee Hays (@26thAndGuad) reported 39 minutes ago

  @jarvis_best Want watches? 1.) Buy a Casio F-91W. It’s $20, it’s weightless, it tells time and a favorite of both sides of the GWOT. May or may not be the best-selling watch of all time. 2.) Do you like it? A.) Yes, buy a Casio A158 if you want the exact same watch in metal, an A168 if you want a slightly different look without the world’s worst light. B.) No, buy a Timex Expedition Scout. I like the paper-colored dial. Black is nice too. Hold down the crown, it lights up. 3.) Okay, time to go to the beach. Non-negotiable. A.) Casio G-Shock GWM5610-1. Solar powered. Indestructible. 6 band atomic timekeeping. Men want you. Women want to be you. Just roll with it. B.) Casio Duro. It’s a real (quartz) diver. Great dial. Date window. Great bezel. Great case. Awful strap. Comically bad lume. Buy a NATO ******** Amazon. Don’t dive in the dark. 4.) Go buy the other one. It’s like $100. You’ll like it. I promise. 5.) Go watch a bunch of Teddy Baldassarre videos and become a mechanical watch geek. Sorry for ruining your life.

• 
  Lorna Jane Hicks (@lornypop) reported 44 minutes ago

  So I brought some mugs on Amazon. Within 90 minutes of being collected, they received a stop and return, likely broken. The guy denied he was seller for 2 days. Amazon message and he still thinks they will arrive and he can see that (false). #FinchleyEnterprise avoid!

• 
  Srinjoy Guha (@srinjoy2017) reported 44 minutes ago

  @AmazonHelp @amazonIN my issue is still not received. You haven't delivered my Fresh order but showed it delivered on 27 July and till now no refund process. Wth are you invesigating? So frustrated for following up on little things. Has amazon turned into those 3rd class fraud websites now?

• 
  Clare. (@Clare_75_) reported 46 minutes ago

  @ODEONHelp odeon it's now months since the cea option was removed from your app, just how long does it take to fix it? Strangely all the options to pay full amount are working perfectly, including the new Amazon bundle which wasn't there before 🤷

• 
  Shane Shirley (@EnviroBooty) reported 47 minutes ago

  I'm already paying for @amazon Prime but that doesn't get me ad free Amazon Prime Video? I have to sit & watch their stupid ads which I won't do so I turn the volume down & have to wait. I just think it's so awesome how we ALWAYS get screwed.

• 
  siddharth kamble (@siddhar85593333) reported 49 minutes ago

  @AmazonHelp I am writing to formally express my deep dissatisfaction with the handling of my current support case regarding my account access and my ₹799 Prime Video subscription. During our last communication, I was explicitly assured by your team that I would receive an update and a resolution by August 1st. That deadline has now arrived, and I have received absolutely no communication, let alone a resolution. This lack of follow-through is highly disappointing and falls significantly short of the customer service standards expected from Amazon. The ongoing inability of your system to efficiently process what should be a standard account and subscription correction reflects a severe breakdown in your support infrastructure. As a customer, being left in the dark after being promised a timeline is both frustrating and unacceptable. I have been more than patient while your team investigates this matter, but the continued delays and lack of communication are no longer tenable. I request that this ticket be escalated immediately to a supervisor or the Grievance Officer. I expect a prompt explanation for why the deadline was missed, along with a definitive and immediate resolution to restore my account access and address the Prime subscription issue. I look forward to hearing from someone with the authority to resolve this today. Sincerely, Siddharth Kamble

• 
  Worldwide News Network (@WorldwideNNX) reported 49 minutes ago

  6 PM Top-of-the-Hour News Another good day on Wall Street: “Friday was a high volume day as buyers returned to chips and big tech. Amazon led the way, best day since 2012, with stock up 15%. Apple, one of the worst performers, down 8 to 10% after supply shortages meant it couldn't give a very good forward forecast. In the oil patch, Exxon and Chevron getting a real windfall from the Iran war, and so too next week, earnings come from Caterpillar, McDonald's, Walt Disney, and SpaceX, and we get the July jobs report a week today, Friday. For the Worldwide News Network, I'm John Terret. ” In 2018, Utah changed it's DUI criteria from a blood alcohol content of .08 to .05, meaning, a person needs less alcohol in their system to be considered impaired... and it's working. A new study published in the American Journal of Preventive Medicine found that Utah’s alcohol-related driver deaths dropped significantly more than in states who still have a .08 limit. They compared drunk driver crash fatality data in Utah against its six bordering states before and after the law took effect.

• 
  Srinjoy Guha (@srinjoy2017) reported 50 minutes ago

  @AmazonHelp I am tired of clicking on your stupid links and vomitting details from beginning. You already have my details of the issue. Work on it rather than acting like cheap companies.

• 
  Chandu Msc (@ChanduMsc162469) reported 56 minutes ago

  @AmazonHelp You promised that my issue would be resolved today. That promise has already been broken. No call. No visit. No update. You have until 1:00 PM today to resolve this. After that, I will not accept any more excuses, chats, or promises. I will immediately file a case before the Con

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @shroffsanjay73 @shroffsanjay73 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Tommi Pedruzzi (@TommiPedruzzi) reported 57 minutes ago

  AI publishing is very much copy-paste. An IT guy I shared my system with made $16,7000 in 90 days. Here's what I shared with him: btw if you want my complete strategy broken down, with AI prompts, workflow and systems... like this post, follow me and comment "Strategy". I'll DM it to you. When I say copy-paste, I mean it literally. Not as a metaphor for something simple. As a description of what the actual process looks like once the system is in your hands. The prompts are written. The research framework is documented. The sequence is fixed. You follow it in order, you get the output, you publish. That's what I gave the IT guy. His name is Gaurav. He didn't try to reinvent it. He didn't add his own creative spin. He just ran the sequence. $16,700 in 90 days. Here's what the sequence actually contains: >> The market research layer. Most people skip this or do it wrong. Gaurav didn't. There's a specific way to read Amazon's data that tells you, before you write a single word, whether a niche will make money or disappear. BSR numbers, review patterns, search volume signals. The system tells you exactly what to look for and exactly what to avoid. Gaurav ran the check. Found the signal. Moved forward. Everything that came after worked because this part was done correctly first. 1/ Finding which niche wold sell 2/ Claude framework for writing the book 3/ Polishing the manuscript 4/ Designing covers to get clicks 5/ The Launch sequence 6/ The KDP ads method Gaurav followed this sytem. And here's what I want you to understand about all of this: Gaurav didn't bring creative talent to the process. He brought the same thing he brings to every IT problem. Respect for the system. The system doesn't require creativity. It requires compliance. Follow the research step correctly and the niche selects itself. Follow the briefing framework correctly and Claude writes the book. Follow the cover system correctly and the clicks come. Follow the launch sequence correctly and Amazon does the rest. Copy-paste isn't a simplification of what this is. It's an accurate description. The people earning $10,000 to $50,000 a month from AI publishing aren't more talented than you. They're running a sequence you don't have yet. If you want the complete system, every prompt, every framework, every step of the sequence Gaurav followed to $16,700 in 90 days... Like this post, follow me, and comment "Strategy". I'll DM you everything for free. You need to do all 3 to receive the DM.

• 
  Pokemon TCG Restocks & News (@PokemonRestocks) reported 58 minutes ago

  @RaftelRafte Price should be $199 if you're able to catch it sold and shipped by Amazon, but may go down or can be brought down farther with any gift cards / rewards!

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  Jack Sorbettor Jr (@SorbettorJr) reported 60 minutes ago

  @gv23 @JessicaTarlov There's a power emergency - a heat spike is killing people in the city of 2 million, but it's also a deadly threat to the Data Center. It'll shut down Amazon if the DC fails. We need an extra 2 GWe beyond capacity. NOW. So who gets the power to keep their AC going, genius ?