Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Perth	Website Down	10 hours ago
Dallas	Website Down	11 hours ago
Seattle	Website Down	12 hours ago
Barcelona	Errors	14 hours ago
Oak Lawn	Website Down	19 hours ago
Castelsarrasin	Website Down	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tsunami Kat (@TsunamiKat) reported 9 minutes ago

  @NatalieARay @LibOrNormal Stfu! Clearly you don’t know how working for Amazon is! They don’t really even give them time to stop somewhere else. If he’d a pissed in her yard I could see the issue. Yall just miserable pasty *** *******! Shoulda peed in her old *** face

• 
  Liber et Fortis (@NeuroTreker) reported 9 minutes ago

  Has the AI trade space peaked, bottomed, where, exactly, is it? AI Infra Thesis Monitor v2.4 (July 16, 2026) — Key takeaway: Skepticism is accelerating, driven by real permitting friction and funding mechanics even as headline capex guidance stays aggressive. 1/ Core signal this run: New York just became the first U.S. state to enact a 1-year moratorium on large (50MW+) data centers (signed ~July 14). Multiple other states + 100+ localities already have pauses or tax incentive reviews underway. This is not noise — it directly slows greenfield supply while extending scarcity value for already-connected assets. 2/ Capex guidance vs. reality gap widening. Hyperscalers guiding ~$725B combined for 2026 (AMZN ~$200B, MSFT ~$190B, GOOGL $175-185B+, META raised). No softening language. But: Amazon & Oracle FCF already crossing negative, Big Tech added ~$350B debt in 5 years, capex/revenue ratios hitting uncomfortable levels (Oracle ~86%). PE sponsors are selling stabilized assets and walking from mega-projects. Statements bullish. Balance sheets talking. 3/ Punished cohort (Intermediaries: $CRWV, $NBIS, $IREN, $CORZ, $WULF, $APLD) feeling it. Stocks pressured into mid-July (high short interest, July 16 selloff on NY news + chip sentiment). Meta reportedly eyeing excess capacity leasing — direct competitive warning to pure-play neoclouds. Bernstein flags 35-40% of global pipeline at risk of delay/cancellation through 2027. 4/ Demand side still constructive on paper. EIA (July 7) sees new U.S. power demand records in 2026-27. BNEF just raised its 2035 data center forecast 36% to 106 GW. The bottleneck is shifting from “will they spend?” to “can they actually build and power it?” Bottom line: The circular spend dynamic is under its first real stress test from second-order effects (permitting + capital discipline) rather than demand collapse. Peak negative sentiment in the high-beta intermediaries likely still ahead — no clear capitulation triggers (good news still gets sold, retail not fully broken, no insider buying clusters yet). Watch closely: NY implementation details, next hyperscaler FCF commentary, power queue data, and whether $CRWV/$NBIS-type names can defend backlog against both execution risk and new competition from their biggest customers. This is a trajectory instrument, not a snapshot. Run-over-run deltas matter most. Data as of July 16, 2026. Not financial advice — do your own work. $NVDA $AVGO $MU $VRT $ETN $CEG $META $MSFT $AMZN $GOOGL $ORCL $CRWV $NBIS $IREN $CORZ $WULF $APLD

• 
  Rohan Thomas (@beyblade65) reported 10 minutes ago

  @AmazonHelp Just to publicly state Amazon is absolutely incapable of resolving their issues. They send you a link and it’s just another incompetent employee who has no idea of anything.

• 
  Shivasaireddy Aleti (@ShivasaireddyA) reported 10 minutes ago

  @AmazonHelp Order 403-6444489-2717915 (HP 15 laptop, Rs.60,195, prepaid, placed 4 July) delayed repeatedly despite agent commitments, then cancelled citing a "pricing error" - no prior notice.7+ chat agents,zero resolution.Need this escalated urgently.#AmazonIndia #ConsumerRights

• 
  Shiva (@ShivaKap) reported 15 minutes ago

  Most such fraud products or I think all of them are from the North. When Amazon rider pops up saying we are only delivery partners (when you buy through fraud outlets) don't buy. Amazon knows the issues.

• 
  🇨🇦🌻🤔🌈 (@MgtmMoisan) reported 17 minutes ago

  @CodBorg @amazonca @AmazonHelp I've never had a problem with returns.

• 
  Mika ⚡ENV ミカ (@MikaENVtuber) reported 19 minutes ago

  @REDROMINA Move your sponsors to description, add it to the shop tab, affiliate links exist for a reason. Ads should be restricted on reach and want - not forcibly fed to the audience. Amazon is terrible with this now, you have to swipe or scroll 3 times to get past sponsored stock.

• 
  Helga Von Tippler (@DanaLeaB1) reported 21 minutes ago

  @notasheeple7 @USPSHelp They wonder why they’re broke? Shut it down and let Amazon take over.

• 
  Mad Meon (@AndrssTerranova) reported 22 minutes ago

  @amuse Reminds me of J6, when legacy Twitter took down his account right after he told the protestors to stay peaceful. Then shortly after, there was the coordinated takedown of Parler by Google, Apple and Amazon Web Services. Why do I think 2020 was rigged? Because they act like it.

• 
  Pro 2A (@Pro2aCiv) reported 24 minutes ago

  @amazon So noticed that all deliveries currently say no delivery until Tuesday, July 21st. EVERYTHING shows the same day. Even everything in same day shop. I've never had this happen. You guys shutting down cause of the smoke?

• 
  Edmund J. Janas (@slumbum) reported 38 minutes ago

  @AmazonHelp Nice try, but not working. The standard for Amazon Prime is once it's sent in a refund is issued. Now it seems anyone can sell on the platform and it should not take two to four weeks for a refund. Did it take 2 to 4 weeks for you to get payment?

• 
  Earthshine Studios (@EshineStudios) reported 39 minutes ago

  @BestBuySupport Apartment building was struck by lightning June 28... Have been struggling to get BACK UP ON LINE as all electrical components were fried, save the computer. I asked a friend if he'd like to go out for lunch on Wednesday and stop at the Best Buy located about 4 miles away (as my vintage sports car was stolen in front of building and I have not replaced to date). Purchased (3) AudioQuest - PowerQuest 2 6-Outlet/2-USB Surge Protectors for $900+ and only AFTER the purchase was informed that they were not in stock... If I knew this beforehand, I would have ordered from Amazon as the price was the same. But, if ordered from Amazon they would not arrive until Thursday morning... I was just hoping to be up on Wednesday as it had almost been 3 weeks with no TV. I was told that the (3) Surge Protectors would definitely be delivered Thursday morning... I waited all day and night... First it was a morning delivery, then early afternoon, late afternoon... I tried calling the LOCAL STORE that if I had a car, I would have driven to as THEY DO NOT PICK UP THE PHONE!!!! I was getting INDIA instead of 4 miles down the road. Looking at the Best Buy website, it kept saying "PREPARING" package for ~ 8 hours and it was ~ 4PM! I tried to cancel order twice when it was 5PM and 6PM... I was told by INDIA that Best Buy was waiting for the "carrier" to pick up (ROADIE)... I was told by INDIA that I could NOT cancel the order, EVEN though the order had NOT BEEN PICKED UP YET???????????? The final change in delivery time at ~ 6PM was 9PM... At 7:07PM the package was picked, yet this person was at least 1 hour north of me... And as it turns out, I was his 15th and last delivery of the night... He arrived at 14 minutes to 11PM... I wasted the whole day just waiting, with ZERO understanding of when the valuable package would arrive (I do not like to leave $30 packages unattended on the breezeway). The fact that I COULD NOT REACH any of the Best Buy employees that SOLD and PROMISED ME that the delivery would be in the morning, is an idictment of this company and its lack of empathy for its customer base.. That surely has to be an ever-eroding undercurrent with nightmares like this playing out...

• 
  CA Aparajit Bohra (@aparajitbohra) reported 41 minutes ago

  @AmazonHelp @amazonpay Thanks but looks like your server is down. Its not my account specific issue @amazonpay

• 
  Illphated (@illphated336) reported 41 minutes ago

  Kroger buys Giant Eagle, Kroger buys Shop Rite, Kroger buys whatever. Then someone buys Kroger who also bought all the other grocery stores. And then the whole country has one Grocery Store. Amazon This is the slow take over right before your eyes. But what's on Netflix tonight? #illphated

• 
  Dragonmom76 (@SueWilliam6597) reported 42 minutes ago

  @TheJFreakinC They robbed him. Just as hundreds if not thousands of other cases where People claiming to be law enforcement as in ice law enforcement who have committed terrible crimes. While quite a few of these cases have been men trying to kidnap a woman so that they can **** her there are just as many who use that kind of identification to rob and steal. At least five of them though I suspect The number is much higher, have bought fake law enforcement badges from Amazon in order to commit their crimes. I think that's exactly what the badge was at her waist. Real border agents or any other kind of law enforcement would not have walked away from their target as these two did.

• 
  RandomAtom (@RandomAtom3) reported 43 minutes ago

  I don't want to be the guy defending Amazon but waiting for a lengthy recovery is something that we hear rarely and it is for HUGE stars like Tom Cruise. Then there is Keanu Reeves that went through one production with a broken kneecap. With production started, delaying should add costs and likely have to go through some of the pre-production labor all over again, adding even more delays if the studios and crews are already booked for other projects.

• 
  Dann (@DC46669076) reported 46 minutes ago

  @AmazonHelp Your app sent my Prime Day orders to the wrong address. Amazon agents admitted the mapping error on recorded calls. Most items were refunded, but the WAP washer refund was denied despite written confirmation. Unacceptable. Cases: 2026.07/00015509492, 253711643.

• 
  WhiskeySilverball (@WhiskeySlvrBall) reported 46 minutes ago

  @piusxfr @WallStreetMav Indians notoriously use fake degrees. It was Indian H12bs who took down Amazon Web Services because they used AI to "fix" it without understanding what it was doing.

• 
  5_th_November (@freedomNov5) reported 47 minutes ago

  @ThePepGuy Me too…I’m always afraid of relaxing too much and having my head rip off I just slightly sink down, until I feel a pop or 2 in my neck and my traps release $25 on Amazon

• 
  Libertarian Mama 🔔 (@LibertarianMama) reported 51 minutes ago

  @TheOtherMassie Amazon keeps sending me these enormous boxes with like one item in them. I just had to break down about seven of them. Then sometimes they just cram everything in as tight as possible

• 
  Max (@bkjoe100) reported 51 minutes ago

  @RedLReviews @AeonPeneko Re cast em both then. Shut down production. Amazon can eat it

• 
  Ka Ris (@ctr477) reported 53 minutes ago

  @dodgersjordan @shannonrwatts Yes. I will burn down the Amazon rain forest until the Palestinians and Israelis reach peace on terms that I dictate. That will show them.

• 
  Sith Sou (33.3%) 🟠 (@sith_sou) reported 53 minutes ago

  @IndexAndForget Amazon down more than 50% before 🤷

• 
  Gaming Since 96 (@ItZrefleX_96) reported 57 minutes ago

  @sreulet @oliver_drk You’re wrong. The Amazon comparison is a False Equivalency Amazon has a massive share of e-commerce, but it does not operate a closed monopoly. Physical & Digital Competition work in tandem. If Amazon stops discounting a product, you can easily buy it from Walmart, Target, Best Buy, or a local store. Amazon runs sales specifically to undercut these competitors. On a Digital Only PS6 you are locked into the PlayStation Store as your only option. There is no physical retail option and no competing digital storefront allowed on the hardware. Without competitors to undercut, the platform holder has far less pressure to lower prices. Loss of Price Competition (Known as the Gatekeeper Effect) When physical media exists, retailers like Best Buy or Target get stuck with physical inventory taking up valuable shelf space. To get rid of it, they slash prices, forcing other retailers (and digital storefronts) to match them. In an all digital landscape, there is zero physical inventory cost. A digital file can sit on a server forever at virtually no cost. Without physical retailers trying to clear shelf space, the platform holder has total control over the pricing floor. They have no competitive pressure forcing them to match a physical retail sale. Sales Will Exist, but their Nature Will Change. So while there is "no reason this goes away" their frequency, depth, and quality almost certainly will change for the worse We will see controlled discounts. Instead of competitive price drops (e.g. a $70 game falling to $20 after six months), the platform and publisher can work together to tightly control the decay curve of a game's value. They can keep games at $70 for years, only offering minor "sales" (like 10% or 15% off) because they know you have literally nowhere else to buy it. The Subscription Push. Platform holders prefer predictable, recurring revenue. By keeping individual digital game prices high (even during "sales"), they make their subscription services (like PlayStation Plus) look like much better value, nudging you into a perpetual monthly payment cycle. Monopolies Historically Raise Prices, Not Lower Them. Historically, whenever a company successfully locks consumers into a closed ecosystem and eliminates secondary markets (like the used game market), prices rise. Without the threat of a consumer buying a cheap used disc or shopping at a rival store, the incentive shifts from attracting customers with deals to maximizing margins from a captured player base.

• 
  Pixel Myst (@Saraths_Here) reported 58 minutes ago

  @AmazonHelp My order 171-2138026-9181966 is showing as delivered, but I have not received the package. It's been over 24 hours, and I can't find any way to contact customer support through the app. Please look into this and help resolve the issue. @amazonIN

• 
  Jason Kerestes (@JKRobotics) reported 58 minutes ago

  @VigilantFox It’s definitely plausible… I have agents that are writing full level directories and software, I’ve also given them permission to make/delete files (no issues for me yet) my main purpose was to for some of which I’ve instructed them to write their own software for purchasing. Right now one of our ai agents buys all of our cots inventory on Amazon and restocks our inventory as needed for orders and processing… it also analyzes and cuts checks for our employees and runs my payroll. Tony’s AI doing it on its own is a little more out there, but only unrealistic if it’s using standard off the shelf agents like grok’s api. There ARE unregulated agents where this is totally possible. Give it a goal, it will find a way.

• 
  Saul (@SaulSellsStuff) reported 59 minutes ago

  I get asked often if we return items purchased from Amazon with the intent to resell, specifically A2A. In short, yes. In specific scenarios. We don’t return anything because it was a “bad buy”. This means if it becomes unprofitable then so be it, that’s the cost of doing business. It stayed in stock, the price dropped again, the demand fell off. Those are all learning opportunities and not a reason to put our account at risk. Returns do happen when amazon makes a mistake. Sends the wrong item, a broken item, or something missing pieces. In these cases it still can make sense to keep it if the loss is minimal or I can break even on another platform. This item pictured came in today and will be returned. It came in a loose bag instead of sealed, was a previous customer return (LPN Sticker), and rattling is clear when moving the item around meaning something is loose or broken. My golden rule is to try and stay under 2% for returns. Amazon is happy to suspend, ban, or cancel account if they consider you to be taking advantage of the return policy. So TLDR. Yes returns happen, but they are rare and in certain situations.

• 
  NY Tech Job Alert (@NYSoftwareJobs) reported 59 minutes ago

  Amazon is hiring a Software Development Engineer. Key skills needed: - Java or C++ - Distributed systems - Data structures & algorithms - Problem solving - System design #Hiring #TechJobs #SoftwareEngineer

• 
  Mrs. Gore (@MrsGoresDiary) reported 60 minutes ago

  My husband decided to go analog this year and his second cheap watch from Amazon has already broken. I would love to replace it with a surprise! @KeepWatchCo thanks for the opportunity! 🙌

• 
  Prerak Doshi (@PrerakMDoshi) reported 1 hour ago

  @amazonIN @AmazonHelp I have not received my Order #  Order # 407-2683499-4566719 But status is showing as DELIVERED. WHY ? PLS FIX THIS