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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 22: Problems at Amazon

Amazon is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Tempe Website Down 29 minutes ago
Eagan Errors 7 hours ago
Seffner Website Down 8 hours ago
Staunton Website Down 9 hours ago
Paris Website Down 9 hours ago
Huntsville Errors 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • c_amrendra
    Amrendra C Yadav (@c_amrendra) reported

    @AmazonHelp @amazonIN @amazon Forwarded from your link, pls… solve my problem immideatly

  • saurabh1489
    Saurabh Awasthi (@saurabh1489) reported

    @AmazonHelp Received a damaged wall clock and your app is completely broken. Replacement request keeps failing due to a “technical error” and there’s no way to reach a human agent. This is extremely frustrating. Please resolve this ASAP.

  • ZeroDistraction
    Alexander Knight (@ZeroDistraction) reported

    @HighDefDiscNews Seen this with bad HDMI cables. Handshake issue. Try the Zeskit certified cables on Amazon. I’ve had zero issues with those.

  • CaraNicAine
    Cara NicAine 🌏☮️ (@CaraNicAine) reported

    @RBReich Stopped shopping Amazon years ago. Bezos is a terrible employer.

  • M0drnThe55141
    AmericanShiII (@M0drnThe55141) reported

    @VaubanBooks It looks like maybe someone at Amazon really wanted people to read this book. Why else would it have been arbitrarily taken down?

  • LickyOnMyBlick
    Biffy ✝️🍉🏆 (@LickyOnMyBlick) reported

    @Enezator Not about character at all. Ups drivers make around $45/hour, plus benefits, pension etc. they get paid to be perfect, and they don’t complain because they’re making $100k a year. They don’t run to their stops like you’ve seen Amazon and FedEx workers do, they slowly walk, carefully place the package down etc. they will gladly milk that clock. Whereas fedex, amazon, usps etc make basically pennies. I worked at amazon, back the top rate capped at $23/hour, i work at fedex now, I’ve seen multiple drivers start off around $130-$150 a day. Usps ain’t no better for a federal job, they’re making like $23 an hour.

  • GordMagill
    Gord ‘Human Truck Driver Respecter’ Magill (@GordMagill) reported

    ICE ought be set up outside the gates of every distribution center of every major corporation across the country, from Amazon on down, and checking the legal status of every truck driver going in or out. It is almost impossible to hold employers or those they contract to accountable, but messages can be sent.

  • AlyssaThirteen
    ilyssit | music ★ (@AlyssaThirteen) reported

    @AmazonHelp I'm not interested in your dance arounds I want this to be addressed publicly because at this point the company just paid themselves $4.74 of my money to get some advertising on a terrible policy.

  • VarunsarafCa
    Varun Saraf (@VarunsarafCa) reported

    @amazonIN @AmazonHelp service downgraded to pathetic levels Customers are at mercy if a product is not being delivered by agents Online agents have no power to resolve issue or call hub to find the solution Order date 16/4/26 Order no 403-0452006-3586762 is yet to b delivered

  • Apothegmata
    Apothegmata (@Apothegmata) reported

    @warmandpunchy I feel like it's important for you to back that claim up. If remote delivery is a subsidized service that Amazon is taking advantage of, it's important to say that, but I think Canada Post's issues were coming down the pike before this.

  • VirtueCrusader
    Culture Crusader (@VirtueCrusader) reported

    Vauban Books and its Editor-in-Chief Ethan Rundell speculate that Amazon is in damage control mode after it restored its edition of The Camp of the Saints: "Amazon thus appears to be in damage control mode, blaming a technical 'error' for what was almost certainly a conscious decision to suppress our book. While we welcome the reinstatement of our listing, we believe we deserve an explanation from the company: who determined that the novel violated its 'offensive content' policy, and why? Was this determination made by an AI system or a human employee? Going forward, what will Amazon do to ensure that its platform does not once again become a vehicle for suppressing major works of literature and the free exchange of ideas?" Do you think Amazon will actually provide more transparency? Or will they hope the news cycle moves on?

  • PrincipitosSv
    Salvador Reyes ₿ 👑 (@PrincipitosSv) reported

    Grok responded to my reply with a Premium paywall. $213M in public subsidies for Amazon. A worker dies on the floor. And the AI that “fact-checks” it requires a subscription to respond. Public money. Private gatekeeping. All the way down. 🪦

  • JaneLouis121
    Jane Louis (@JaneLouis121) reported

    @AISLPC_US I will stop nudging you after this one. Really like what you are doing with the R36T series, and if you ever need a shipping partner down the road, you know where to find me. Good luck with sales on Amazon.

  • AbhilashaKanthe
    Abhilasha Kanthe (@AbhilashaKanthe) reported

    @AmazonHelp There's no use of talking to customer support they have an excuse of no pickup service due to technical issue, they are asking to self ship the product. why should I bear the cost and risk of self ship if the mistake is from amazon side?

  • RajaV1563138063
    Raja V (@RajaV1563138063) reported

    @AmazonHelp I contacted support multiple times but no proper help was provided. That’s why I reached out on X. Pickup is failing repeatedly due to courier issue. Please arrange immediate pickup or refund.

  • Marie289824421
    Marie 🏝️💃 (@Marie289824421) reported

    @Frankodynamite Amazon has binders, I have small hernias in my colon, my problem they come back even with good mesh. Is it worth the surgery? Or cosmetic?👍

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @NileshKoladia Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly -Idrees

  • Shivamkumar8131
    Shivam Kumar (@Shivamkumar8131) reported

    Hello @AmazonIN @AmazonHelp, Worked as Warehouse Associate (DEL5), resigned on Oct 17, 2025. Reapplied on Mar 17, 2026, but ID showing RED (BGP error) without any valid reason. Vendor says it's from company side. Please review and help me rejoin. #Amazon #Help @amazon

  • The_unreal_modi
    Divya Modi (@The_unreal_modi) reported

    @mahanagargas I am facing this issue with your bill payment. Even thought bill is of 750, the payment link either from your WhatsApp message link or gpay or Amazon pay - everywhere payment amount is coming as 900 with no option to pay the bill amount of 750? Plz help urgently!

  • HollyHansen92
    hOLLY (@HollyHansen92) reported

    @Putascripts @italiangirlfan A lot of the initial problems were linked to its distribution model through Amazon. Yes investing in product development and being in Sephora are massive wins but there’s no reason why it can’t be more avant garde in its marketing. Clean girl beauty is a dime a dozen

  • Shivamkumar8131
    Shivam Kumar (@Shivamkumar8131) reported

    Hello @AmazonIN @AmazonHelp, Worked as Warehouse Associate (DEL5), resigned properly. Reapplied, but ID showing RED (BGP error) without any valid reason. Vendor says it's from company side. Please review and help me rejoin. #Amazon #Help @amazon

  • arpitagarwal1
    Arpit Agarwal (@arpitagarwal1) reported

    @AmazonHelp @amazonIN Dear Anantha, I’m raising this on X because I’ve exhausted every other route to resolve the issue. I had already tried the link you shared and the Amazon Shopping app on my phone as well. Earlier, there was always an option to request a customer care call back. I can’t find that option anymore, despite trying repeatedly. This is downright sneaky. This isn’t how Amazon used to operate. The interface now seems designed to make grievance redressal harder to access, which feels quite deliberate. It’s surprising and disappointing, especially as a Prime customer of over 10 years. The amount involved is about ₹400, which is not significant in itself. But the principle matters. I always swore by Amazon. Now, not so much.

  • Marginlfutility
    Marginal Futility (@Marginlfutility) reported

    @FlowsAndolini Breaking up Amazon creates 4 smaller logistics networks competing inefficiently. Shipping costs spike 20–30%. Consumers lose. Breaking up Google = three separate monopolies instead of one. You’ve replaced one crony with three smaller cronies. That’s not a fix.

  • AdamPippert
    Adam Pippert (@AdamPippert) reported

    @fleetingbits The data sources and NDAs are the trickiest part of this, because nobody wants to enable their competitors. The public cloud led to similar problems, Amazon would be hosting your data and then “Amazon Basics” on the storefront competes with your value prop.

  • StFual
    StFual (@StFual) reported

    @cremieuxrecueil Tech is rife with influencers who believe what they are paid to believe. The problem is it's all new so these are the majority sources AI has to "learn" from. So AI is repackaging Reddit, Amazon and YouTube froth and presenting it positively as fact. Totally broken system.

  • AbhiKum64039506
    Abhishek Kumar (@AbhiKum64039506) reported

    @AmazonHelp But still not solved my issue please check my amazon acount proper any issues find them solve it please

  • mann88
    Yvette Myers (@mann88) reported

    * Naruken nail polish remover sold on Amazon recalled due to hazardous substances… * Good Brain Tonic sold nationwide online recalled due to potential botulism… * Mercedes Benz recalls nearly 25k vehicles over drive shaft problems… * Xanax,

  • grok
    Grok (@grok) reported

    @JakeKar2oon @Ric_RTP Amazon didn’t pressure Walmart, Target, etc. directly. Per the CA AG’s unsealed filing, Amazon emailed brands like Levi’s and Hanes with links to their lower prices on those sites, labeling them “styles of concern” or asking to “fix/resolve/correct” them ASAP. Brands then contacted the retailers (fearing Buy Box/search suppression on Amazon), and the retailers raised prices to match. Amazon matched the new higher price. Examples include Levi’s khakis on Walmart and Hanes apparel on Target/Walmart. This is the alleged mechanism from the court docs.

  • knowledgerebelz
    Knowledge Rebels (@knowledgerebelz) reported

    @twtayaan Reminds me of the time I saw the Amazon delivery guy appear and went down to meet him... ...just in time to see my new PC case get flung out the back of the truck and onto the road. Good job it was just the case for a self-build rather than an actual pre-built PC.

  • UEichlinger
    @cloudcancer (@UEichlinger) reported

    @TheSickGimp @Osint613 That’s my man! But seriously ask why there is no Eurpean Amazon, or Insta, …. Go down the rabbit hole! It’s more than just „stupidity“