Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (28%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Boise	Website Down	13 hours ago
Swaffham	Errors	2 days ago
Owings Mills	Website Down	2 days ago
Vénissieux	Sign in	2 days ago
Bowling Green	Website Down	2 days ago
Mercer County	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akansha Jain (@Akanshajain05) reported 5 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

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  Nick Papageorgio (@mrpapageorg1o) reported 7 minutes ago

  @rootslashbin Oh yes, using my disposable income to bet on a game instead of going to the bar or buying dumb **** on Amazon is really terrible. 🙄

• 
  urmi mithiya (@urmi_mithiya) reported 9 minutes ago

  @AmazonHelp Shared all the details via Dm, also emailed issues to escalation team, hope this gets resolved

• 
  Ayush Dumbani (@dumbani_ayush) reported 10 minutes ago

  Update on this issue: I have now fully cooperated with every request made by Amazon. I shared: • Tracking ID (AWB 2827787747552) • Shipping receipt • Invoice • Delivery screenshots • Return details • Every document requested by Amazon @AmazonHelp @amazonIN @JeffBezos

• 
  Red (@IsiahSingl30431) reported 10 minutes ago

  @RamatVictory Your fave has literally supported the guy who got rid of DEI hiring and the funny thing about it y’all don’t give a **** about Black people and by the way, you still shopping at freaking out Amazon and at freaking Wegmans and worry about Nigeria who got a ****** problem

• 
  Dr. Jazz 💚🥚🍣 (@JazzDeeApple) reported 13 minutes ago

  @uncledoomer Visited a walk in clinic for an orthopedic issue. Doc recommended a brace and provided it to me. 6 weeks later I get a separate bill for the brace. $600 or six times more than Amazon. Same brace. I refused to pay. That was 5 years ago. Never even hit my credit score.

• 
  David Lee (@davidyhlee) reported 17 minutes ago

  Here’s what I think is really happening with Fable, as opposed to the @DavidSacks pitch, which is heavy on spin and selective framing. (Though I think he is a smart guy who is coming from a very good place.) 1/ Anthropic itself described Mythos as a serious security threat, if in the hands of the wrong people. 2/ Fable was released with guardrails to responsibly deploy Mythos-class capabilities. 3/ Despite highly regarded guardrails (and even overzealous guardrails, derided by many for their extreme nature), a prompt-based 'jailbreak' (persuasive prompting) was shown to unlock responses that, by Fable's own admission, is within the domain of cybersecurity, which it likely isn't supposed to discuss. Someone (likely an Amazon individual or team tasked with red teaming frontier models) reported this to the US Gov't. 4/ US Gov't asked Anthropic to patch this jailbreak. 5/ Anthropic figured it was no big deal, since the specific method of persuasive prompting (jailbreaking) and the specific type of response was (a) also a susceptibility of ChatGPT 5.5, and (b) probably not a big deal in the specific example provided. 6/ US Gov't disagrees with 5(b) because the same general pattern of jailbreak + response could hypothetically be used for much more nefarious and dangerous purposes. Coupled with a generally salty relationship between the US Gov't and Anthropic, this led to a '**** you' from the US Gov't in the form of the export control directive. 7/ US Gov't, though, probably didn't think of the '**** you' as a very serious punishment, since it imagined Anthropic would simply cut off access to users outside of the US, which the US Gov't probably imagined would be the reasonable resolution. (i.e. spank anthropic, don't kneecap anthropic) 8/ Anthropic, however, given the salty relationship, worries that if a Chinese visitor to the US who is clearly not a "US Person" accesses Fable 5, the US Gov't would come down hard on Anthropic. Or maybe an IRGC operative in Iran, or a hacker in North Korea accessing Fable 5 in the US via VPN. etc etc. Therefore Anthropic takes the approach of shutting down access to Fable 5. 😢 9/ Meanwhile, US businesses are losing the opportunity to learn to work with the most advanced AI model the public has ever had access to, and China's open models are given a chance to catch up.

• 
  Ankit Singh (@kshtriyankit) reported 19 minutes ago

  @AmazonHelp @JeffBezos I have already call to amazon associate,what they told me ,the product which is delivered yesterday I have to wait till 22 (need 5 days for investigation) ,if you stil research why you out next delivery for customer? For today delivery issue I have to wait till 23 june

• 
  Tricky (@TheAuldGuy21) reported 26 minutes ago

  @AmazonHelp What’s the point of having Amazon returns boxes in Morrisons supermarket in the UK as they are always offline or not working at all , returning items to Amazon is pretty abysmal in my area and not many options

• 
  Mikoto The Lich Fan 🇵🇸 🇸🇩 🇱🇧 (@rachsanjani2000) reported 29 minutes ago

  @49ducks No. Her crush towards Luffy didn't start until the end of Amazon Lily and before Impel Down

• 
  Dheeraj sharma🇮🇳 (@Dheerajbhart8) reported 31 minutes ago

  Still my issue is not resolve @amazon It's not usefull to buying products from u

• 
  Lesley Arrowsmith (@arrowsmithlesl1) reported 37 minutes ago

  @tudorideso24011 @darkwillowz We knew they used NGs scripts - it was the only way they could cut down six episodes to a 90 minute film in the time frame Amazon gave them.

• 
  XRP_WealthFlow (@XRP_WealthFlow) reported 38 minutes ago

  Looking at Amazon's monthly chart, it reached an All-Time High (ATH) of $5.6 in 1999 before crashing down to its bottom at $0.28. Afterwards, it could only manage a lackluster rebound to around $2.9—a 50% retracement from its ATH—and eventually failed in its attempt to break the ATH again in early 2008. To make matters worse, it got hit by the broader negative catalyst of the Global Financial Crisis, suffering the humiliation of a whopping 65% plunge from its local high. At this point, gripped by extreme fear, Amazon’s retail investors couldn’t take it anymore. They threw in the towel and dumped their holdings in waves—declaring what we call a massive "Capitulation." However, almost as soon as the retail investors handed over their bags, Amazon staged a fierce V-shaped recovery. Finally, in September 2009, it smashed through its previous ATH of $5.6. Only the investors who endured that hellish, 10-year-long box range from 1999 to 2009 got to taste Amazon’s devastating, one-way mega-bull run. If you had bought in around $1.9 during that 65% crash and held until now, you would be looking at a staggering return of about 16,000% based on the current ATH of $280. Of course, the number of investors who actually diamond-handed Amazon for this long is extremely small. Right now, XRP’s monthly chart shares a spine-chilling resemblance to Amazon’s chart back then. After hitting its ATH of $3.3 in 2018, it established a bottom at $0.11, and subsequently retraced exactly 50% to the $1.6 level before stalling. It attempted to break the ATH in July 2025 but failed, and has now been pushed back down to the $1.1 range—a roughly 67% drop from its high. Just like Amazon’s historical chart, the fear and fatigue among retail investors have reached an absolute peak. If the market gives just a little more correction here, we will likely see the final capitulation volume flood the market. There is a clear reason why XRP mirrors Amazon so perfectly—from the 10-year period trapped in a box range below its previous ATH, to the precise "shakeout strategy" designed to strip retail investors of their tokens right before the massive bull run. Ripple Labs CEO Brad Garlinghouse once noted in a media interview: "Ripple is to cross-border payments what Amazon was to books in the early days. And we’ll go beyond books." Amazon started out as an online bookstore, expanding its scale by leveraging infinite virtual space, and has now become the "Everything Store" and a massive tech titan. Similarly, Ripple Labs is executing an ambitious plan to use XRP not just as a SWIFT alternative for cross-border remittances, but to transfer all high-value data—including stocks, real estate, commodities, and bonds—as seamlessly and quickly as information travels across the internet. Brad claims that the XRP Ledger (XRPL) aims for decentralized finance (DeFi) without the intervention of centralized financial institutions. But my view is different. Because XRP will essentially act as the "water" flowing through the plumbing of the global financial system, Ripple Labs will interact with massive tier-1 banks and institutions to monopolize all asset markets, ultimately achieving "hyper-centralization." The words that market makers spit out to the public are always different from the grand narrative they hold in their hearts. We must accurately capture that core essence and refuse to be swayed by short-term price fluctuations. It doesn't matter whether the price of XRP is at its ATH of $3.3, $1, or if it temporarily dips to $0.7. Right now, the whales and market makers are simply gaslighting retail investors, drilling the mindset into their heads that "XRP is destined to be a cheap penny coin under $3 forever." Look at Amazon’s monthly chart attached here. Retail investors riding minor waves through short-term trading can never capture these kinds of historic returns. Look at the macro trend right now, buy XRP, and hold it long-term within the grand cycle!

• 
  Duan (@Duan_TheD) reported 39 minutes ago

  @AmazonHelp Yet again your chat closed an active chat, which means I have to reexplain myself yet again... Also, thanks for your 1% "compensation" for YOUR error, and ill-advise on an over $2000 order...

• 
  irritated (@a_sick_indian) reported 41 minutes ago

  @AmazonHelp First you said it could be the third party delivery services, now you're giving different reasoning how about you just give me the contact info of the delivery person and solve the problem instead of playing fool game @AmazonHelp

• 
  Mazi okwuoma (@MaziEzike_Nedu) reported 43 minutes ago

  @Dexerto An Amazon driver with $3 million in the bank? The side hustle went way too far. Additionally, Cheating on exams became a multimillion dollar business. The university system is broken.

• 
  MAZDUR 🎟️ (@cinemaausher) reported 44 minutes ago

  @AmazonHelp The issue is still unresolved, I was told by your executive to complain again if it doesn't get resolved by yesterday 10 pm.

• 
  prathap uppi (@uppidada7) reported 45 minutes ago

  @AmazonHelp My problem is not solved yet

• 
  Greg Ceci - CC Writer (@GCeciwriter) reported 46 minutes ago

  @JayLongWrites I have no problem supporting an author properly but I only buy physical copies. I do not enjoying reading e-books. For me offering e-book only means no sale. Also, I will only buy direct from the author's website. Amazon is Spotify for authors. Big scam.

• 
  Edward Douglas (@EDouglasWW) reported 47 minutes ago

  @DreadCentral You should have seen the Amazon guy who showed up a couple days ago... buzzed me six times for a package for someone else, and I went down later, and he still hadn't figured out how to put the package inside the door.

• 
  Kadir (@Kadirofficial) reported 47 minutes ago

  @AmazonHelp Snigdha, with respect, you seem to have completely missed the issue. Amazon already shared the delivery agent’s number through WhatsApp. The problem is that the number is not reachable at all — it has been busy for hours despite multiple calls.

• 
  Benjamin Bakhshi (@benbstwits) reported 48 minutes ago

  @stoked_on_waves @CapitalShipyard Amazon is still renting A100s from 6 years ago profitably. They don't physically depreciate, they just are slow compared to future GPUs (thanks to $ASML), but they still aren't functionally obsolete since they are still way more efficient than any older school CPU data center.

• 
  Ding **** Trader (@vtrader1982) reported 52 minutes ago

  @OnePlus_IN The company is shutting down the stores and service centres! Never buy from Amazon.

• 
  vijay (@vijaycelva) reported 53 minutes ago

  @AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this

• 
  Amazon Help (@AmazonHelp) reported 55 minutes ago

  @AmitAr88 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Lavelle launchHub| KDP service 📚📖📘 (@lavelle_Hub) reported 56 minutes ago

  @HazelSi21355568 You’re right, keyword tweaks alone don’t move much if there are deeper structural issues. When I run audits, keywords are just one layer. I also look at things like indexing behaviour, crawlability signals, category placement conflicts, and how the book is internally “reading” to Amazon’s system (not just what’s visible on the surface). A lot of visibility problems actually come from misalignment between metadata, category depth, how Amazon is interpreting the content, which is why I don’t treat it as a quick keyword fix. Curious though 🤔, when you say internal links, are you referring more to external site structure, or how you’re mapping discoverability signals back to Amazon indexing?

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @rishi_mehta16 @rishi_mehta16 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  bonnie d. Mincey (@BDM8) reported 58 minutes ago

  6. the directory embedded in the site's code on the morning of Monday 15 June 2026, acting on what she described as an anonymous tip. She is best known for exposing the United States government's No-Fly List in 2023, which sat on a misconfigured Amazon Web Services server,

• 
  🌸 Evie 🌸 (@dubiousevie) reported 60 minutes ago

  @iampricelexx_ From "The Strangers: Chapter 1" (2024). After their car breaks down in an eerie small town, a young couple are forced to spend the night in a remote cabin. Panic ensues as they are terrorized by three masked strangers who strike with no mercy and seemingly no motives. You can Watch it on Amazon Prime Video, Amazon Prime Video with Ads, Netflix.

• 
  Mr2x (@TheDivorceTeam) reported 1 hour ago

  @TheBTCTherapist The answer to that question is simple does Bitcoin move slowly and steadily down to 30k over the next year Or does it go to 100k Bitcoin is in a Bear market- no one can beat a grizzly / U have to hide and wait for the grizzly to leave Look at Amazon 2000 to 2002