Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/05/2023 08:25

February 05: Problems at Amazon

Amazon is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • Website Down 50.67% Website Down
  • Errors 39.37% Errors
  • Sign in 9.96% Sign in

Live Outage Map

The most recent Amazon outage reports came from the following cities::

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IndiaDelhi Errors
ItalyNovara Website Down
ItalyFlorence Website Down
United KingdomCity of Westminster Errors
IndiaKolkata Website Down
United StatesRosedale Website Down

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • nairutya_patel Patel Nairutya (@nairutya_patel) reported

    @amazonIN @AmazonHelp @amazonIN Alright. I can go for National consumer helpline now. Mr Naser from Amazon have replied the issue. I already have taken record of that

  • nairutya_patel Patel Nairutya (@nairutya_patel) reported

    @amazonIN @AmazonHelp @amazonIN Alright. I can go for consumer care now. Mr Naser from Amazon have replied the issue. I already have taken record of that

  • KiranPal0206 Kiran Pal (@KiranPal0206) reported

    @amazonIN I bought a product from Amazon since due to quality issues I contacted them to place return request, next day pickup was done & since I didn't got pickup email i contacted them& they said refund will be given by FEB 2nd & now they r saying that refund will not be given

  • SchoolSW0406 SchoolSW0406 🚀🏳️‍🌈🌻💙 (@SchoolSW0406) reported

    @techmidschteach @DonorsChoose @amazon If people send me gift cards for my “birthday” I can do whatever I want with them! The problem is that all materials from DC get shipped to the school so that’s gonna be a problem…..But Amazon could become a “personal” wish list perhaps?

  • Pattraje RajeshPattani (@Pattraje) reported

    @AmazonHelp Tried that too but same issue

  • iamfreakdoll Freak Doll 🧚🏼‍♀️ (@iamfreakdoll) reported

    does anyone else have problems with people buying stuff from ur amazon wishlist and it not showing up?

  • Snautiyal2 Sagar Nautiyal (@Snautiyal2) reported

    @AmazonHelp Customer can't even write or share his/her issue in that chatbox...only can choose pre defined options there...which are as useless as your customer support system

  • tomnughes tomnughes (@tomnughes) reported

    Spy balloon down! Looks like I picked a bad weekend to offer balloon delivery of The Beast of the Candler Building. Order safely from Amazon Ground.

  • jtellier Jeremy Tellier (@jtellier) reported

    Calm down everyone, that is not a #Chinese #SpyBallon. It is just @AlibabaGroup trying to keep up with @Amazon drone delivery tech. Nice job shooting it down, now all of my extremely undersized shirts are gonna be late!

  • jtellier Jeremy Tellier (@jtellier) reported

    Calm down everyone, that is not a #Chinese #SpyBallon. It is just @AlibabaGroup trying to keep up with @Amazon drone deliver tech. Nice job shooting it down, now all of my extremely undersized shirts are gonna be late!

  • ArcDargo Arc Asterisk 🐰 VTuber (@ArcDargo) reported

    @YukiRainee That was the issue with my first phone. Couldn't use the SD card as expanded storage unless rooted, and the way the os was set up, if you force uninstalled the preloaded Facebook and Amazon apps, it would brick the phone and fail to boot up.

  • nairutya_patel Patel Nairutya (@nairutya_patel) reported

    @AmazonHelp @AmazonHelp I confirmed with costumer care call that price drop will be paid back upon claim, and customer care person Nasir of Amazon is not mentioning anything about resolving this issue

  • AnneLindsay7 Anne Lindsay (@AnneLindsay7) reported

    @simonharris_mbd @PetronellaWyatt This is funny. Her whole rotten career is a hate fest and she will be forced into retirement sooner than she likes. But, she is lucky, she can find a job coach to get her over 50"s butt back into work at an Amazon factory where her entitled attitude will go down so well!


    @AmazonHelp Noted the same. I will escalate the issue to the higher authority. As how Amazon makes fraud to the customers. Everyone knows that the Republic day offer is for one. How I am ineligible for that offer ? After confirmation, how you denied to give the discount amount @AmazonHelp

  • DouglasClevel11 Douglas Cleveland (@DouglasClevel11) reported

    @SenCortezMasto Don't forget the Tech Industries Fired in the last couple months 70 thousand citizens , Amazon Fired close to 28 thousand citizens . Walgreens closed stores down another 15 thousand citizens , adds up to 113,000 citizens unemployment claimed higher than ever .

  • BrownGunday Tentin Quarentino (@BrownGunday) reported

    @amazonIN @AmazonHelp @OfficialDMRC I paid via my amazon wallet to recharge metro card but the recharge was unsuccessful. This is not the first time. I frequently pay via wallet but amazon has always let me down. Now I want my money back immediately so that I can recharge again.

  • CharuSood07 Charu Sood (@CharuSood07) reported

    @AmazonHelp How my issue will resolve??

  • DuttonRanchDave DATA DAVE (@DuttonRanchDave) reported

    @RepThomasMassie If you want to stop the Chinese just shoot down Amazon

  • dharmendra_raj DHARMENDRA RAJ (@dharmendra_raj) reported

    @AmazonHelp @AmazonHelp even govt department provide all the necessary information. You people hesitating to show me the photos of item. Want kind of security issues is related to this. When you people deliver wrong product and ask photos from us.

  • DerDackel Sebastian Jackel (@DerDackel) reported

    @lost_in_tech You're mixing web browser use and service use. Nearly every Amazon API either costs money, or provisions a resource that costs money. It's called AWS. The issue with the Twitter API is in the sudden killing of any free tier, on Elon's whim, dooming a whole bunch of services.

  • kanoopsingh92 Anoop Singh (@kanoopsingh92) reported

    @amazonIN @amazon I am a prime member after that I am facing this issue @amazonIN

  • SriramRK4 Sriram R K (@SriramRK4) reported

    @AmazonHelp Thank you for reaching out and offering to help. Yes, I have already contacted your support team and they are currently assisting me with resolving the issue.

  • ShockedJS JS (@ShockedJS) reported

    @meliodous Actually no, it isn’t. We got the laptops through an in store clearance deal at Walmart using Brickseek. We got the iPads by price matching a price error from one site onto BestBuy. The Amazon freebies are used by stacking promotional codes. Nothing Shocked does is fraudulent.

  • WorldJustice7 @WorldJustice7 (@WorldJustice7) reported

    @glennkirschner2 "The '22 Words Amendment to the Oath of Office' to improve ethics in government is an #accountability reminder. Smarter to avoid a problem than to clean up an ethics violation mess later. Money-making tell-all books on Amazon after the fact aren't ethical." Ty @JudyPete

  • rkraj2010 raj kumar rawat (@rkraj2010) reported

    @Nitishrawat33 @ICICIBank_Care Sem problem to Amazon ICICI Card

  • 14michael15 Michael (@14michael15) reported

    @LowkeyAntsy @SamsungMobile Pre-order on amazon (UK) they give you galaxy buds 2, a case and a trade in value for the old phone and can pay it over 12 months. Not bad! My phone battery is wrecked and its so slow!

  • ShivamS36611582 Shivam Sachdeva (@ShivamS36611582) reported

    @AmazonHelp Hi Team, Is someone looking into this issue ? I've replied back via email but no response till now

  • RoutrayPradip Pradip Routray (@RoutrayPradip) reported

    @skandasharan24 @AmazonHelp Hello Sharan, i guess u must be from amazonIN. Would've really appreciated if their internation was to "figure out my issue and resolve it" as u say. I'm afraid you're unaware of FACTS of my case. It's so bizzare, even i can't believe THIS has happened.

  • jhewlett James Hewlett (@jhewlett) reported

    @mattsteen14 @AppleMusic @amazon I don’t have that exact problem, but it is pretty glitchy at times.

  • VarunSi67028943 Varun Singh (@VarunSi67028943) reported

    @AmazonHelp Still issue not resolved. It's last date to pay me Amazon pay later bill today. How can I pay for the product I never received. If I don't pay it will affect my CIBIL and late fee. Kindly initiate refund.