Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (47%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Ciudad Jardín	Sign in	1 hour ago
Southampton	Errors	3 hours ago
Valencia	Errors	4 hours ago
Les Herbiers	Sign in	5 hours ago
Coacalco	Sign in	5 hours ago
Paris	Website Down	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anshul Goyal (@AnshulRGoyal) reported 6 minutes ago

  @AmazonHelp @amazonIN As you can see in the screenshot, it says that "it was rejected by me" which is not the case. And it had reached the final delivery location in Surat so shipping is also not an issue here.

• 
  Ricardo (@Ric_RTP) reported 7 minutes ago

  OpenAI just got OFFICIALLY flagged as a company that might not be able to pay its bills. S&P Global Ratings just cut Oracle's long term credit rating from BBB to BBB-. One more cut and Oracle becomes a JUNK rated company for the first time in its history. But the reason S&P gave is what's really interesting here... They named OpenAI as a "key credit risk" inside the report. OpenAI is a private company. It carries no credit rating and has never been profitable. And a ratings agency just took the risk of that company failing and wrote it directly onto the credit file of a public company held inside pension funds and bond funds all over the world. OpenAI accounts for roughly HALF of Oracle's remaining performance obligations. That's the famous $638 billion backlog every bull points to as the reason to own the stock. Half of the asset is the risk. And then there's the maturity trap: Oracle's data center leases run 15 to 19 years. Its cloud customer contracts run about 5 years. Oracle disclosed both figures in its own annual report. So Oracle is signing 19 year obligations to serve 5 year promises made by a customer that has never earned a dollar of profit. If OpenAI cannot pay, Oracle gets left holding data center leases it may not be able to exit, and may have to re-lease to somebody else on worse terms. That is the entire downgrade in one sentence. The numbers underneath: Oracle spent roughly $55.7 billion on capital projects in fiscal 2026 and posted negative $23.7 billion in free cash flow. S&P now expects the fiscal 2027 cash flow deficit to widen to around negative $42 billion. That is nearly DOUBLE its previous estimate, and the agency admitted it had underestimated how much Oracle would need to spend. Oracle plans to raise up to $40 billion in fiscal 2027, including a potential $20 billion share sale that would add roughly 4.8% to its share count. They literally cannot borrow more without triggering the next downgrade, so shareholders are being diluted to protect the bondholders. And the funny part is that on the day of the downgrade, Oracle's stock went UP 2.65%. But on that same day, the spread on Oracle's BONDS widened. Equity investors looked at the $638 billion backlog and bought. Credit investors looked at the identical company and demanded to be paid more for the risk of holding it. Credit investors are the ones whose entire job is to price what goes wrong, so they just repriced Oracle. For context, Microsoft is rated AAA, Alphabet is AA+, and Amazon is AA. Oracle is chasing the same AI contracts from seven to nine notches further down the ladder. The day after the downgrade, the UK named Oracle, alongside three other cloud providers, a critical third party to the British financial system. Supervision by the Bank of England begins July 13. Oracle is the only one of those four sitting one notch above junk. Now follow the chain: OpenAI has never made a profit. OpenAI is half of Oracle's backlog. Oracle is one downgrade from junk. Oracle is now formally load bearing infrastructure for British banks. The business risk of an unprofitable private startup has traveled through a corporate balance sheet and landed inside the supervisory perimeter of a central bank. Nobody designed that. It happened one contract at a time. And the demand IS real. Oracle's cloud infrastructure revenue grew 93% last quarter. If this buildout works, it becomes one of the great corporate reinventions in history. But the whole structure now rests on one question that no rating agency, no bank and no regulator can answer: Can OpenAI pay its bills?

• 
  Hello You Experiment (@HelloYouExp) reported 7 minutes ago

  projLog: LinkedIn primed, system status? Genotype written, phenotypes WIP. How are the custom site and UI interactions going? I dropped it. Like the Huemanifesto not having a hover state on mobile and it uses a Figma Sites template, I don't want AI to play a huge role in the presentation of the content. But it would be so sick to have translation windows, variable views, animation, and visua... No. A choice was made not to use AI for mass deployment or automate the critical thinking, it isn't consistent to use it for flashy visuals to explain the content. You really are not fun sometimes. Do you want to speak to audience needs, wants, or desires? None and all. I do not want to sort one higher than the other, that would just create viral content. Each person has to see themselves in the story, part of the struggle. Chirality is going to require work from the user though, decreasing adoption probabilities. I'm confused. Making it hard to understand, translate, interpret, read through, and find is going to decrease the total number of conversions, the metrics will be low. Did you not see the TPS report this morning? No, I didn't get mine, where would it be? It's on your desk right there <points to blue binder > What!? That's blue, the TPS report is red, it's always yellow. < puts coffee down; hands start animating > Why the hell would they change the cover to blue? I didn't know it was there. I come in here ten minutes before 8 am, make my coffee and sit down to read my TPS report. I don't have to wonder around the office searching and asking for help because my TPS report is yellow ******* yellow, it is always yellow and it is right here, everyday. They can't go changing the color system, why change something if it works??? < coworker passes by and randomly comments but never stops their forward motion > Slavery worked, for some. Whoa, whoa, Claire, that's not, I'm talking about binder colors, not, that's...<turning back to original conversation>...that has nothing to do with this, I should report her to HR. She is just making a point, you were comfortable with the previous system. Don't read too deep into it. I just don't understand why change to the blue covers, I don't want to think at 8 am, I just want to do my job. That's an interesting way to phrase that considering our company mission statement is "change the world to think differently". < picks back up coffee > Great pivot, let's back into the conversation that's most important. How can we increase the adoption metrics for HYE across the board? I want to end Q3 with a win and take the trophy away from the customer service team. That's your personal goal? A three-foot yellow trophy that they bought on Amazon to facilitate higher internal output? **** those guys, they've won three times in a row for "customer service", like that's hard. < eyes drift towards the ground, passionate obsession > Our team deserves that trophy, we build the product that makes all the money, all these other teams are second at best. < coworker passes by and randomly comments but never stops their forward motion > Uh huh, that's what they said back then too. < sets down coffee > Whoa, whoa, Claire, that's not, we are not even talking about colors, not, that's...<turning back to original conversation>...you know me, that's not me, and I...that's just offensive, I support everyone equally, very inclusive, I have friends that.. <voice fades as Claire disappears down the hall, never looking back > < interrupting > I need to get to work, this HYE project isn't going to connect itself, you know since we chose not to use AI agents. Okay fine, but how do other companies make content highly sharable, like what's their secret? BuzzFeed creates fast, highly shareable content that compresses complex ideas into quizzes, lists, simplified identities, and emotionally optimized headlines. But over time, it reduces tolerance for nuance, rewards reaction over understanding, and trains people to consume news, culture, and identity through the same attention-driven logic. That's great design! They have amazing metrics! Let's do that! < points to customer service > You're going down! No, the name "Buzzfeed" originally described their experimental algorithm, which tracked what topics were creating a "buzz" and fed them aggressively to readers. So we are like, doing the exact opposite of what everyone proved to be highly successful? Do you not want to win? What are we even doing here if you don't ******* want that yellow trophy!? I really should get back to work... I'm going to be honest with you, as a friend, you're what, like 40-something and you're still an individual contributor. This company needs leaders who can win, win, win and if that isn't you then maybe you don't want to change the world. < gen z stare > I'm serious, and as the leader of this team, I need someone I can count on to make those metrics rise up and do their little dance, so I'll ask nicely, whatever color folder they decide to put on my desk for the TPS report, just change it out to a yellow one before I get in and make the design easy so we can all win. Just do the job we gave you and maybe in the future you'll have the freedom to pick... < looks over; Claire heading back towards them and is making eye contact > ...uh, to pick whatever design principles are important to you... < grabs coffee and scuffles back towards cubicle > ...Q3 is about winning! Let's get it done! < quickly ducks into cubicle > < coworker passes by with a purple colored binder and randomly comments but never stops their forward motion > Another day, another dollar, right? At least they pay us < wink > Claire, do you even know what we were talking about? < she pivots to face them, seamlessly transitioning into a backward stroll > With your boss? Everyone who is told to uphold something they don't believe in has the same facial expression. Did you learn that from "Don't Lie To Me" on TV? What does my face say right now? < she turns forward, talking over her shoulder as she walks away > Ha, that you mean business. Heads up, tomorrow's TPS report will be in a purple binder. < a voice explodes from a nearby cubicle > < clears throat; heightened voice > Claire, where are the old yellow... < Claire's voice fading > Anyone clinging to the old system can find the past in the archives room. Hmmm.. < glancing over at the poster on the wall > "Change the world to think differently"

• 
  Vali The Avenger (@ThomasH14990163) reported 11 minutes ago

  @FellTolla @ClownWorld That's different from slavery. But I agree with the notion that they should get paid reasonably for the delivery. The problem is that Amazon spent so many years doing it for free no matter the obstacle that we all expect that now.

• 
  Dan 🤖🌥❤️ 🚀 (@mcF_dan) reported 12 minutes ago

  @Funmentalist Anthropic needs to fix their compute. Right now they are paying 3ed parties to supply them the compute who might even be buying it from $IREN. There were rumors a while back that Prince George was supplying white label compute to Amazon. This data point is without context.

• 
  Mrs SciFi4MeTV Boss (@hu_myn) reported 12 minutes ago

  The problem with this is that Amazon is resource rich and has already proven willing to spend billions on half-baked shows like THE RINGS OF POWER run by people with no credits or experience. So the public (along with Hollywood and Wall Street) is unlikely to buy this excuse.

• 
  @scousemama1 (@scousemama1) reported 12 minutes ago

  @AmazonHelp Also, just to add. This email has been responded to and we received a reply stating "you have written to an address that cannot accept incoming emails" it is then asking me to sign in to the account, which I cannot do! This is a complete shambles and requires escalation!

• 
  Tushar Deherkar (@TusharDeherkar) reported 14 minutes ago

  @AmazonHelp @amazonIN I received 2 out of 4 bottles in broken condition with contents lost. Order # 406-0521879-6099528. On the mobile app it says "Your return request is approved" but item is non returnable and I do not see the refund in my account. Please act on this.

• 
  Ava E Walker (@SeaSirenRed) reported 14 minutes ago

  @roseysunlotus I cant find it exactly but it came from Amazon. If you get a hot house put iit on a deck & lay down vinyl floor. It will be more efficient. I have a heater that turns on at 50 degrees I use from March thru May. My husband reinforced it will take a pic

• 
  Karamveer (@kveer5118) reported 14 minutes ago

  @AmazonHelp @amazonIN why the Amazon app shows “Return is not processed  There is an issue with your refund:We need more info to issue your refund. Please call or chat with Customer Service”. Customer care tells refund initiated, why misleading. Update the status in app.

• 
  intellivision (@intellivisi0x) reported 14 minutes ago

  @thierryntoh23 @25YearsAgoLive Amazon? Their stock is down like 98% in the last 18 months, i don't think they're going to make it. Haven't heard of Netflix, but cool name I guess.

• 
  Dr. Parth Nagda (@drparthnagda) reported 15 minutes ago

  @Ameya_Kanetkar @amazonIN It’s been difficult to reach Amazon customer support. I had the same issues as well 1800 120 01 571 This is the direct number where someone should pick up in customer support Can try it out It worked for me about 2 months ago for my TV repair support when it was still in warranty

• 
  Robert Kirk Scott (@rkirkscott) reported 16 minutes ago

  Amazon deliveries from Tarboro NC hub (tracking number "TBA...") impacted by problems "driven by bottlenecks, sorting errors, and driver tracking issues following the facility's recent opening. Residents reported major spike in late or missing packages." @Amazon @AmazonHelp

• 
  Karan Singh Bhadauria (@Karanyoulove) reported 19 minutes ago

  @AmazonHelp its it showing this error” WE'RE SORRY. THERE WAS AN ERROR TRYING TO SEND YOUR E-MAIL. PLEASE TRY AGAIN IN A FEW MINUTES OR CONTACT US BY PHONE.”

• 
  Bloggo Jones (@BloggoJones) reported 22 minutes ago

  @PenzuraWacho @MRGMALLOY Amazon & eBay means you get the parts cheaper and the expertise to fix the car is more abundant there

• 
  Elle Deguiser (@deguiselle) reported 22 minutes ago

  @UPS how is it possible that la Poste, dhl, Amazon deliver without a problem but your notification says apartment number missing? It is a house for God’s sake! Only issue is your driver doesn’t want to drive up the driveway to get signature

• 
  J7kc7 (@jnkc7) reported 22 minutes ago

  @Notwokenow @JeffBezos @amazon Yeah it’s a problem! And they throw the items on the porch which makes them need to be returned. Worst is food/drink items! You can’t hire American citizens?

• 
  OFFICIAL JM (@jseanmayer) reported 32 minutes ago

  @RadioGenoa Bigger problem is the lack of people willing to step in and help a victim of a crime like this. Why did that guy in the Amazon vest turn his back?

• 
  ELEANOR WHITMORE (@ewhitmoreuk) reported 34 minutes ago

  A book with zero discoverability problems does not exist. Every book on Amazon has at least one gap between where it sits and where its readers are looking. Most authors never find that gap. That is the only difference.

• 
  Yashi (@sonikudiyashi) reported 34 minutes ago

  @AmazonHelp @amazonIN I need a direct link to chat with somone the link u shared is taking me to regualar app page which doesnt address my issue @BandBajaateRaho

• 
  JEN BROOK (@JENBROOK8) reported 35 minutes ago

  @RITB_ You can't get change from vouchers is a key issue. Many of the comments are mentioning things like taxis and Amazon, which already operate a voucher system.

• 
  Joel (@FluffyFireman) reported 36 minutes ago

  Hey @amazon How come you didn’t deliver my package stating there was a “dog issue”? I DON’T HAVE A DOG!

• 
  arda başarıcı (@ardabasarici) reported 39 minutes ago

  "AI is a bubble" and "AI is transformative" are treated as opposing camps. I don't think they're even opposing statements. History rarely made us choose. Not every bubble is the same kind. Tulip mania popped and left nothing — the asset itself was the fiction. Railway mania popped too: hundreds of railway companies collapsed and investors were wiped out. But the rails stayed in the ground. Britain ran on them for the next century — a network built largely with the speculators' money. The test of a bubble isn't whether it pops. It's what's left on the ground afterward. The dot-com crash is the version we lived closest to. Pets.​com died. Amazon fell 90% — and lived. The fiber-optic cable laid during the frenzy went dark in the crash; a few years later it was carrying YouTube and Netflix. The bubble was real. The internet was real. Both statements survived the crash. So when the timeline argues "Is AI hype?", I notice I hold two claims at full strength, at the same time: 1. The technology is already in people's lives. A watch flags heart-rhythm anomalies. Retinal scans screen for disease without a physician. Your translator, your camera's night mode — learned models, all of them. 2. I strongly believe most of today's AI companies won't exist in ten years. Overpriced expectations, products that are solutions looking for problems, valuations burning toward nothing. The crowd treats those two beliefs as contradictory. History says they usually travel together. Whether prices ran ahead of the technology and whether the technology is real are different questions — a crash only ever answers the first. The question I actually care about: which parts of today's excitement are the rails — still in the ground after the money is gone? The label is already drifting. Devices running decades-old control math sell themselves as "AI." Meanwhile the things that genuinely are AI — translation, camera processing — got so ordinary nobody calls them AI at all. That's the bet worth making about the next decade. Not which companies survive. Which capabilities become so ordinary that we stop calling them AI.

• 
  Tiji George (@george_tiji) reported 39 minutes ago

  @AmazonHelp Well rather than finding issues with customer and giving silly excuses, why can't u focus to investigate the following: 1) why was the ordered cancelled last minute and then price increased 2) why was the cancelled product delivered almost after 10 days

• 
  Amazon Help (@AmazonHelp) reported 42 minutes ago

  @Karanyoulove Please copy the link and access it from a different browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link, it will redirect you to Amazon app, fill the required details, so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. -Indhu

• 
  Nathaniel Greene (@dawn_berlitz21) reported 46 minutes ago

  @AmazonHelp unfortunately the item is beyond its return window ive been trying to tolerate its problems as long as i could

• 
  Colin Norman (@Colin_R_Norman) reported 49 minutes ago

  @dempnspiits_ A poorly executed fake, the first issue is no logos on the boxes, I've never ever had an Amazon parcel without their logo on it, the second issue is the poor hiding of the water bottle to fake the waters breaking.

• 
  Manikanta.Gotte (@gotte_manikanta) reported 59 minutes ago

  Hi @amazonIN, I just had a worst experience with Amazon delivery (it's an exchange delivery) I was asked to get down my building to collect the package. I went down to collect but the guy disappears I cannot fetch deliver guy details I reset my old phone I'm locked Please help

• 
  Joe McWopSki (@LakesFirearmsTr) reported 1 hour ago

  @ShadesOfPunky @the_papa_lobe @DschlopesIsBack I've heard of it, but I'm also over streaming services. I've cut it down to Netflix and Amazon Prime. I'll stick with physical discs whenever possible

• 
  Chandra Pattnaik (@cpattnaik69) reported 1 hour ago

  @AmazonHelp @amazon @amazonIN Dear Team, my request is that your X support team should have the authority to resolve delivery issues,not just share generic replies.When an order is delayed,they should coordinate with the delivery team and ensure it is delivered ASAP to customers. Thank You