Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Amazon
Amazon is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 34 minutes ago |
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Errors | 4 hours ago |
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Errors | 7 hours ago |
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Errors | 8 hours ago |
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Website Down | 14 hours ago |
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Errors | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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alex ⚢ (@acek0t) reported@boodipity Ive got my alexa playing amazon music and its TERRIBLE
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𓃡 ֶֶֶֶֶֶֶֶֶֶֶֶֶָָָָָָָָָָָָָ֢֢֢֢֢֢֢֢֢֢֢֢֢ ฬเll (@D4RKMXGIC) reportedSo my Spotify goes down and now Amazon wont play the ONE song I want to listen to without it crashing my Alexa. Holy ****.
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Abhishek Sharan (@000Sharan) reported@AmazonHelp In 2024, I shared an issue with your private message, and am still waiting for your response till today. So it's an open platform, you can provide me with a solution for my issue.
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Abhishek Sharan (@000Sharan) reported@AmazonHelp @amazonIN @amazon You also do not provide any way to contact your customer support through your Amazon app. You only add a stupid defined question to the optional chat system. You don't want to face your customer and support them in issues.
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Prashant K. Singh (@i_prats) reported@AmazonHelp @AmazonAE Hello. I have only one account in UAE. & never opted for Prime with my account. Still, everytime I login, I get that annoying pop-up to sign for Prime. There were charge attempts on my credit card, because of which, I had to block my card & delete that card from Amazon profile.
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It’s Chef Spatch! | ENVTuber (@SpatchCoqVT) reported@BittlesToon Depends on where I am, when I’m on a minecraft server I usually try to create Amazon style businesses with chokeholds on the economy :3
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CleanEnergyIsBS (@Clean_Energy_BS) reported@ksorbs Yea, but BO was supervising the RICO looting of USAID. Endless billions vanished into foreign lands, then were channeled back to Wall Street and pumped up craz issues such as @amazon with a Mkt cap of $2,865,432,109,876. That is $2.8 TRILLION. They deliver packages. HAHAHA, duh.
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iosys (@iosys77) reported@DioKio_ Amazon is ran by a beta cuck Good decisions are not happening just throw money at problems
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Aric Goodman (@GoodmanAric) reported@pmddomingos It's cheap from the perspective of UPS and Amazon or they would not do it. They use it to offload otherwise less profitable delivery. I have worked for both. I am familiar with the internals. I am not arguing that it makes money. I am simply saying this is why it still exists. Plus it had a mandate, to delivery everywhere. Sounds like the problem. Is their pricing model.
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James | Meta Comics (FREE PALESTINE, FREE CONGO) (@ComicsMeta) reportedThis makes perfect sense because the reason Marvel Unlimited is absolute dogshit is because Marvel wanted to pander to Kindle users. They even shut down their own digital marketplace so you could only stream comics or buy them on Kindle. Amazon is destroying digital comics.
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Gaurav Arora (@PoetArora) reported@ganeshsonawane Amazon has the same problem as tata neu. All in one app = slow. No one who wants stuff in 10 minutes is going to spend 30 seconds to reach amazon now page.
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Aakash Gupta (@aakashgupta) reportedJeff Bezos was generating so many ideas that an early Amazon executive told him he was going to destroy the company. Jeff Wilke was the operations leader who eventually ran Amazon's worldwide consumer business. He pulled Bezos aside and said: you have enough ideas per minute, per day, per week to destroy Amazon. Bezos asked what he meant. Wilke said you have to release work at the rate the organization can accept it. Every idea Bezos shipped before the org was ready stacked up as queue. A backlog. Work-in-process nobody could finish. The team got more confused. Productivity went down. Half-started projects pulled engineers off the fully-started ones. This is Little's Law in disguise. Throughput is bounded by the slowest stage in the pipeline. More inputs raise WIP. WIP raises cycle time. Cycle time raises defect rate. Defect rate raises rework. Rework consumes the capacity that was supposed to absorb the next idea. The system grinds. Bezos changed his behavior. He started keeping lists. He prioritized. He held ideas back until the org could receive them. Most founders and *** do the opposite. The Slack channel fills with new initiatives every week. The roadmap gets reshuffled monthly. Every all-hands introduces a new direction. Teams optimize for looking responsive over finishing anything. Wilke retired in 2021. Bezos still keeps a list.
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Pam (@nomadicsunset) reported@keron_ave @heavyontheza It’s not working for me 😩 I’m going on Amazon f - it
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Ched Wiggins (@cheddar420yolo) reported@HackingLZ Amazon had workforce problems long before "AI"
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italkbb (@JvoBlfk) reported@KarnesMellagio iirc, a big problem was that none of the military dictatorships in LatAM wanted to do land reform, the Brazilian dictatorship even preferred to promise people free land in the Amazon instead
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iced T (@tiaracole16) reported@robert_kliemann @amelia_tweetz i don’t buy starbucks and i’m still broke lmao. i literally make no extra payments besides for amazon prime so i can watch my show on the 2 days i dont work. 12 dollar starbucks isn’t the problem. it’s rent, gas, school loans, groceries, and literally everything you need to live
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OG intelligence (@Syed07026368217) reported@Tote85310960091 @AmazonHelp @Tote85310960091 my guy lodge, a dispute with your bank maybe that will help you get out of the issue with this *** service
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Mufatlal vopari (@bhopaaji) reportedmazonHelp very poor service I ordered #Amazon a Led tv VW 32 inch and it's not working @amazonIN is not picking up .
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Nitesh Singh (@NiteshSingh057) reportedOrder number 407-9247850-7362716 This order is marked delivered fraudulently as there was no delivery done. Please investigate and resolve this issue. @amazonIN @AmazonHelp @jagograhakjago
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MAI H HASHMI (@MAIUK) reported@AmazonHelp @AmazonUK So instead of resolving a system error on your end, you’re effectively pushing me to close my account? How is it acceptable in 2026 that ur team can’t fix an issue caused by your own system? This reflects a serious lack of technical capability and accountability. How embarrassing
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Supriyo Paul (@joy074907) reported@AmazonHelp And it is not the case I will give you real check here when the product delivered by Blue dart they are delivering before time , wherever this things only happening when amazon hub is delivering the product. So here is the problem. Poor service and not meet customer expectation.
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𝚖𝚎𝚕 𝚛𝚘𝚜𝚎 (@GiraffeMcGraff) reported@TheJoeySwoll Wait isn’t this the same duo where he hired the Amazon dude but as a plumber that couldn’t fix anything and wouldn’t leave? Hmm
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AntiochLives (@AntiochLives) reported@eugyppius1 Though it must be mentioned, this began in large part due to the internet. Towns get a lot of their funding from business tax. Local businesses die off due to companies like Amazon taking over the market, tax income goes down while the same services still need to be funded. (1/2)
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Ramakrishna slr (@ramakrishna_slr) reported@AmazonHelp Order id:40697107531263516, and the order is at "Amazon delivery hub" situated at Warangal, Telangana state, India,pincode: 506002. Ask your delivery hub management what they had done to me. Instead of asking me to fill the details which is not working anymore @amazon @amazonIN
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Abin (@designedbyabin) reported@Blueciffer2 @TheGalox_ Windows don't have those apps. That's why they brought WSA and Amazon App Store to Windows 11. Because of the lack of Apps & Games in the App Store, they shut it down last year. In a way, Microsoft forced Google to bring Android to PC Form Factor and now Windows is scrambling to put up a reaction.
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Toshio Kakei (@Kakei_English) reportedHello, everyone! Yesterday, a tall white stand for displaying a picture of Chico and some flowers arrived, but it was broken. I sent a message about this problem to the company's online support—it turned out to be a fake company. Amazon explained, “You can get a refund from us, so please throw it out.”Everything is going to be fine, but still, there’s a problem. The package is pretty large—how do I throw it out? If I have a disposal company pick it up, I have to pay some money—the product itself costs ¥2,500. I’m still here. I haven’t arrived anywhere yet.
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Bhom Singh Rathore (@bhom_s_devraj) reported@AmazonHelp @AmazonHelp I already contacted support, but no proper resolution was provided. Customers should not face automatic cancellation after the order is out for delivery. Kindly escalate this issue internally
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Sharon Daniel ©️🎭 (@sharondaniel91) reportedAmazon Flex: Blocks That Sound Better Than They Pay Amazon Flex markets $18–$25 per hour for scheduled blocks using your own vehicle. Pick up packages at a warehouse, deliver, done—no passengers, no restaurant handoffs. Sounds cleaner. Reality, according to 2026 driver reports and analyses: gross pay hits the advertised range for many blocks, but net after gas, maintenance, depreciation, and taxes lands at $12–$18/hour in most markets (higher in high-demand cities like SF or Seattle). Routes frequently run over block time. Heavy packages, rural dead miles, and app glitches that delay pay or cancel blocks are common complaints. Flex drivers are independent contractors, meaning no overtime, no benefits, and full responsibility for vehicle costs. Recent lawsuits and state actions (including New Jersey’s 2025 suit) allege misclassification, seeking minimum wage, overtime, and expense reimbursements. Some drivers have received FTC refunds for past withheld tips, but the structural issues remain.
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Ashish Tanna (@ashishtanna03) reported@ccg33k I am not seeing HDFC discount on amazon checkout page for Tata Neu Infinity. What can be the issue?
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Ashwin Kumar (@ashwin_kumarV) reported@AmazonHelp But the brand you’re partnering with is useless. @Crompton_India simply doesn’t bother. Who is going to resolve my issues ?