Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Website Down	16 hours ago
Bridgeport	Sign in	17 hours ago
Rochester	Errors	1 day ago
Saint-Apollinaire	Errors	2 days ago
Noisy-le-Sec	Website Down	2 days ago
Cuauhtémoc	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heather 🫶🏻 (@m1ne1sg0ld) reported 4 minutes ago

  Ugh. Got Amazon prime just to watch warped tour and it’s not working at all.

• 
  Luke Skywalker (@LSF4Life1981) reported 4 minutes ago

  @ivvanex @PlayStation Cause it wasn't Playstation or Sony issue it was Amazon Web Service go complain to them why they don't say anything

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  Varnan (@varnan_labs) reported 5 minutes ago

  NVIDIA also has a customer concentration problem. A handful of buyers drive most of its data center revenue: Microsoft, Meta, Google, Amazon, OpenAI, Anthropic. Concentrated buyers squeeze margins. Each one is also building its own silicon. Google :TPU. Amazon: Trainium. Meta: MTIA. Microsoft: Maia. All designed to engineer NVIDIA out of the stack.

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  Thee Brain Freeze (@TheeBrainFreeze) reported 6 minutes ago

  The new revelation regarding windows GDID probably has pissed off various “3 letter” agencies around the world. It’s been a staple of easily tracking you and I. Too bad. Glad it’s been outed. I’ve switched out the various laptops I use for online activities such as this one for a certain Linux distribution as well as modified their hardware a bit. Yes, you can be tracked by what’s in your computer. Change it around a bit if possible. Don’t use the same box you pay bills and work remotely on to get on social media. -Proton VPN- DON’T EVER use a Microsoft account. Sign into your windows computer with an old school local account. This is a must. You can search for how to do it. Office 365 can be permanently activated on your computer as a local installation. Do it. (Massgrave) Better yet, use Libre Office and enjoy not being tracked by Office 365. I Google scans your Gmail. Be aware of it. There’s better email providers (Proton). Nobody is perfect but some are orders of magnitude less “nosey.” Download DoNotSpy11. You want to turn OFF virtually everything. You’ll be amazed at what you can shut down. Turn OFF your location / eye tracking / motion detection on your laptop if you don’t do anything else. There is at least one windows GDID changer powershell script I tested. It worked. If you sign into a MS account, you’ll get the same GDID right back so don’t use that MS account going forward. Not going into phone safety or Flock cameras or new vehicles in this post. I’ll just say this: Any time your phone/iPad etc is not inside of an rf-proof bag/case, it’s going to talk to something somewhere, even if it is “off.” You can buy those bags on Amazon cheap. Get one. If you have a newer car (on-star) it tells servers where the car is constantly. Review: Learn Linux. It’s open source, not full of spyware. Get a ham radio license. Keep your 10 year old Toyota forever. Pay with cash sometimes just to switch it up a bit and make the cashier learn to count 😎. Be aware of what devices you use that tattle on your activities and govern yourself accordingly. A little misdirection or just being quieter on social media never hurts, either. Okay end of my coffee-laden ramblings. Hopefully this helped some of you. 🇺🇸

• 
  Subaran (@SubaranSarkar) reported 8 minutes ago

  American AI has a pricing problem, and China just made it obvious. Moonshot's Kimi K3 charges $15 per million output tokens. OpenAI's GPT-5.6 Sol charges $30. That's exactly half. DeepSeek's V4 Pro runs under $1 per million output tokens, an order of magnitude cheaper than the flagship US models it competes with. Price isn't even the full story. These are open-weight releases, so companies can self-host, fine-tune, and keep sensitive data off someone else's API. FT reporting says Airbnb, DoorDash, and Siemens are already running Chinese models for workloads where "good enough" beats "best," and Microsoft has been evaluating DeepSeek too. Markets felt it fast. The Philadelphia Semiconductor Index fell about 10% the week Kimi K3 launched and sits over 20% below its June high. When frontier AI stops being scarce, the spending case for endless GPU buildouts gets a lot harder to defend. But here's the number that actually matters. The US spent 23x more than China on private AI last year, $285.9B versus $12.4B, yet the gap between their best models is down to just 2.7%, per Stanford's latest AI Index. Microsoft, Amazon, Google, and Meta alone are set to spend $725B on AI infrastructure this year. Huge capital advantage. Almost no capability advantage. That's the real headline, not the chip selloff.

• 
  Kashish (@kashish_0123) reported 11 minutes ago

  @AmazonHelp @amazonIN Link is not working, and I have already raised this with customer support multiple times

• 
  babers (@baberswallet) reported 12 minutes ago

  @abrady80 @LordOfSavings This really shines a light on how poorly Walmart fulfillment is. If you order the same item but two different orders. They will literally ship it separately. Amazon would group it. Since walmart is ran that way, they will rather cancel people's membership than fix their system.

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  14thGenAmerican 👩🇮🇷 #MIGA #JavidShah #MAGA 🇺🇸 (@Tartan511) reported 12 minutes ago

  way to clear the cache on my kindle? Is that what the problem may be? She was told that Amazon was supposed to have it fixed by yesterday. I tried to take care of this on the site, but the chat bot was no help.

• 
  Kelley K (@KelleyKga) reported 13 minutes ago

  @BowTiedBroke My problem is most everything I try to watch on Amazon Prime still costs extra.

• 
  darren davies (@the_real_player) reported 15 minutes ago

  @Atticusmj Xbox was down too, cos amazon servers were down. They both use amazon servers. Do some research pal.

• 
  haitham (@theonlyhaitham) reported 15 minutes ago

  Yesterday I posted that I cut my Amazon ad budget 75% and sales went up. Here's the exact test behind it, so you can run it on your own account. 1. Pick a listing with real organic standing. A badge, a top 100 subcategory rank, steady non-ad sales. Weak listings skip this test, their ads really are carrying them. 2. Cut the budget 50 to 75% below actual daily spend for 7 full days. Budgets, not bids, and don't touch the listing while the test runs. One variable. 3. Watch two numbers only: total daily units and BSR. Ignore ad orders and ACOS completely, they will look terrible by design. 4. Read the result. Total units flat = ads were taking credit for organic demand, and the spend you just cut is pure margin. Units down more than 20% = your ads are genuinely incremental, restore the budget and never feel bad about ACOS again. Either answer is worth more than another month of guessing. The gap between what ads report and what they add is the most expensive unknown in your P&L.

• 
  Amanda Orson (@amandaorson) reported 16 minutes ago

  @BowTiedBroke I actually killed Amazon Prime this year when I did the math, and realized they weren't price competitive with Walmart for most of what we bought that we needed quickly. And for "stuff" that you can't get elsewhere, you can still get free shipping if you're willing to wait a few days. A few months in and noticed 1. Our spending with Amazon across the board dropped dramatically. Probably -1k in aggregate already. Maybe more. 2. I don't impulse add something at the end like I used to, much more intentional about shopping. 3. I don't miss any of the other "value added" services that used to come with Prime? B/c I had to pay for them anyway. We're outliers and I don't expect other people to jump aboard our bandwagon, but I think the ROI on Prime is pretty upside down for consumers now if they think about all the nonsense they didn't need to buy but did b/c it was cheap and fast, then the nickle and diming, then the subscription fee itself - esp when you can get it shipped fee if you're willing to wait a day or two.

• 
  Office of Gremlin management. (@RemoveforFlight) reported 20 minutes ago

  Amazon producing a show about how "offworlders" are the real problem not the mega corporations, is a bit meta, but extremely on brand for the genre.

• 
  Avinash Verma (@VermaSgit) reported 22 minutes ago

  @AmazonHelp I have made an order for vacum cleaner and when received parts are missing. Complaint raised but no response since more than 15 days. Customer Care is making fool since then. Order summary Order placed 7 July 2026 Order number 171-8779647-6007550 Resolve issue.

• 
  Mike Healy (@mike_hasarms) reported 23 minutes ago

  Needed to replace a broken lace for some dress shoes. Amazon delivery is going to take 3 weeks (?) Go to 3 shoe shops, none have any & each recommends somewhere different to try. One tells me there's a global shortage. Supply and demand he says (?)

• 
  Ben Buchanan (@01Core_Ben) reported 25 minutes ago

  Re: $UBER - which I'm buying mucho of monday there's about a zero percent chance Waymo's long term plan is to lease their own fleet of AVs. Every AV needs to be cleaned every day. Every AV costs a ton of up front capex - capex with a low ROI compared to other things Google can invest in. Obviously the play is to enable other vehicle manufacturers to make their own vehicles autonomous. Google has no interest in trying to figure out how to build millions of cars per year and clean millions of cars per day. There's also the issues of dealing with vandalism, changing tires, storage, etc - it's just not what Google does. That leaves Tesla on the one hand - and everyone else on the other. Not to mention Chinese companies that may find their way into the country. So, our AV future will have Tesla + Other, and Other is a very long list. AVs will - along with drones - increase the number of "trips" by at least 2x and probably more. Right now trips are expensive (which I will define as anyone moving anything, so a person driving another person or themself is a trip, amazon sending a bottle of soap via drone is a trip, and so on). The cheaper trips get the more of them there will be. Already there are around 1.3 billion trips PER DAY just in the US, and probably a similar number in Europe, more in South America, etc. This market is massive. I don't think it's remotely possible for a single player to take the market because of the amount of capex required. Therefore we end up with a combination of Tesla + Other + Drones. Also - someday we'll have humanoids needing to get around, so that will increase demand for trips too. Add on old people who can't drive (and an aging population) now being able to drive, and also sending people or drones on errands, and people having their kids carted around - and things like: "Oops I forgot my keys, I'll just send a courier to get them and bring them to me." it seems plausible that we actually more like 3X total trips within 10-15 years of AV/drones hitting the nine 9s level of safety on any road anywhere at any time. Uber is in the business of moving things around, it will be a big beneficiary of AVs - it's not like GM or Ford are going to have their own Apps. Google may compete with Uber by doing something like embedding trips into Maps, but again, the market is huge and Uber is solely focused on this. A lot of people think of a trip as just a trip, but trips are a product and one trip is very different from another. Who or what is going where? What's important about the trip (comfort, speed, # of seats, onboard medical kit, fast wifi, remote monitoring, etc). Is having a human on board a plus or a minus (a lot of people think AV removes the human, but there will be many bazillions of cases where people want the human there). When you start thinking of trips as products instead of a uniform thing, it starts to make more intuitive sense how truly massive and heterogenous this market is and how valuable it would be to be a company that gets more data than anyone else on trips as a broad category - vs. the much more limited sub-category of AV trips in a limited set of vehicles. Besides, sit down and start calculating how long it will take for a big percent of trips to be AV - it's so far into the future it doesn't even bear thinking about when it comes to Uber. So to summarize: Google has no interest in becoming a car maker - it's a low ROIC business, they have other opportunities, they just want to sell systems, and sell more ads to the people who have more free time b/c they don't have to pay attention to the road and can watch more youtube. Trips is a big effin market, and will probably 2-3 X within 10-15 years of AVs hitting nine 9s of reliability. Trips have tons of different flavors - each of which should be thought of as a product. Trips in a specific type of AV vehicle is a small subset of a giant market. There is value to seeing the whole market (e.g. Uber's unique perspective) vs. just that subset. AVs will come in three flavors: Tesla, Other (GM, Ford, etc - or the people who buy their EVs to put into fleets), Drones. China is a wildcard - but if the US ever lets Chinese cars into the US that would be a massive boon to Uber, b/c the US probably wouldn't allow the Chinese companies to run their own network for national security reasons - so they would be forced to keep data local and run on Uber. There's also a universe where Uber - who will have tons of valuable data about road conditions, trip types, etc - ends up licensing data back to Waymo, and the "Other" category. It might also end up managing a servicing network. If you need to clean millions of cars per day - who organizes getting the detailers to the cars? Other and Drones will use Uber to keep their fleet busy. AVs will lead to there being more trips - so Uber's potential TAM will increase bigly. Regardless, it's so far into the future it doesn't make sense to even worry about it now. There will be umpteen headfakes as this market plays out over time. None of which are worth worrying about particularly not given the valuation Uber is trading at today. There will be multiple winners in the AV market, and Uber is certain to be one of them...but again, doesn't even matter. bookmark/endrant

• 
  Stephen Hampson (@StephenHampson) reported 29 minutes ago

  @AmazonUK @AmazonHelp . Still A problem since Thursday. Promised to resolve it by Friday pm and not as 48 hours was next one but not sending emails to correct email as repeatedly stated on call at 16.34 Friday. Why? Do you listen to your calls? Appalling customer service

• 
  WallStreet2Web3 (@WallStreet2Web3) reported 30 minutes ago

  3/10 The $725 Billion Problem Here's why the market turned: Big Tech is spending $725 BILLION on AI capex in 2026. That's up 77% from last year's already-record $410 billion. The breakdown: • Amazon: $200B • Microsoft: $190B • Alphabet: $180-190B • Meta: $125-145B Goldman Sachs now expects $5.3 TRILLION in combined capex from these four alone between 2025-2030. The market's reaction? "Great. But where are the returns?"

• 
  haitham (@theonlyhaitham) reported 32 minutes ago

  There's a catalog failure mode most Amazon sellers have never heard of: the accepted edit that never renders. You update a title in Manage All Inventory. Amazon accepts it. The edit form holds the new value. The detail page keeps the old title. You resubmit, accepted again, page unchanged. Even a flat file partial update processes clean and changes nothing. Stuck attribute. Amazon's catalog keeps multiple contribution sources per field, and the detail page is rendering a source that outranks yours. Your edits keep winning the write and losing the render. That's why resubmitting is wasted effort, the fix is getting the attribute released on Amazon's side, not another save. The test takes 10 seconds: edit form shows your new value, live page hasn't flipped in 24 hours. If both are true, stop editing and open a catalog case. This matters this weekend specifically. Monday, Amazon's AI starts rewriting titles over 75 characters, and it acts on what renders. I'm sitting on a 146 character title with 4 accepted edits behind it. Check your live pages, not your edit forms.

• 
  Nyan Nyan (@CatNyanpital) reported 33 minutes ago

  @firstadopter Amazon is so bogged down by bureaucracy they needed a ERD and 6 meetings about the letter before voting on whether to even read the letter

• 
  Smokey Bear (Charles M.) (@Smokey_Bear2024) reported 35 minutes ago

  How nice. Did you all know that SpaceX sold $25 billion in bonds after selling a bunch of you suckers $89 billion I debt through the IPO? SpaceX is flat broke and busted hemorrhaging cash like blood spilling from stuck pig. That's not the only issue, apparently Amazon is

• 
  Erik (@erik0015) reported 36 minutes ago

  @Pawsitee I was just about to look into ordering something with pictures of my cats on the shirt but, they asked me to rate this site. Apparently, this website has more issues than you want to deal with. That's too bad. I can probably find something else on amazon.

• 
  Pie Won't Die 🦚 (@PieCannotDie) reported 43 minutes ago

  I wouldn’t have a problem with foreign customer service agents if they weren’t literally always bottom of the barrel. The one exception being Amazon because their police is usually just “appease the customer”

• 
  Bill Hannahan III (@Bill_HannahanII) reported 50 minutes ago

  @JohnKem28013340 @JasonBassler1 @samtripoli That's untrue, retard. We can complain all we want. And you're conflating the issue. You know Amazon has been around for a long while before this current AI data center boom, but here you are . ....

• 
  ۞ ᑭᖇᑌᗪEᑎT ᖇEᗷEᒪ۞ (@ThePrudentRebel) reported 53 minutes ago

  look at my power bill; the membership ($25/mo) i have w/ this company covers plumbing, electrical, and HVAC and they do annual inspections and biannual heat/ac tune up w/ flush; all 3 inspections were on July 9th and look at the increase in my power bill based on temperature; Ken Stone told me i had a leak in my freon but i think i did not have one until he put the leak himself and now it's struggling; last year Albert Dudley told me $9,000 for a new one and this year he told me over $12,000 for a new one; i cannot afford a new one but it appears my HVAC was damaged on purpose to increase my power bill...i'll buy a Black and Decker portable on Amazon before i'll trust these guys again; problem is, i haven't found an HVAC company i trust, they're all thieves.

• 
  Glenn Nieuwenhuis (@GlennNieuwenh) reported 56 minutes ago

  You can reverse-engineer a 7-figure competitor in about 30 minutes... Because the BIGGEST advantage in ecom is that everything is online. - Their ads - Their landers - Their reviews - Their product pages Etc. All of it is visible. And the other brands already study competitors every week while putting what they learn into their own store. So you'll do it with 6 extraction factors, in order: 1. The top ads. Go to the Meta Ad Library, search the brand, and sort their top ads by impressions. High impressions + a long run time means real spend on a real winner. Screenshot the creative and copy. 2. Pattern mining. Look at those top ads together and find the theme that repeats. Pain, status, desire, a contrarian belief. That repeating pattern is the angle that's actually working for them. 3. The creative audit. Break down which formats they lean on the most and which ones they're clearly putting spend behind. That tells you what's carrying the account. 4. Review mining. Go to Trustpilot, Reddit, Amazon, and read their 1 to 3 star reviews. The exact words customers use are ad copy gold, because nothing sells better than talking to people the way they already talk. You also see exactly where the competitor is weak. 5. The funnel audit. Click their ad and walk the whole path. Advertorial, then product page, then checkout. Count the steps to the cart, and note whether there's a quiz, an email gate, or a straight run to the product. 6. The offer audit. Map their pricing, bundles, upsells, shipping, and any urgency triggers. Not just on the product page, but in the cart and the checkout too. Then stack it against your own. Dump all of that into one document. You now have their angle, their formats, their customer language, their funnel, and their offer, all in one place. And you don't stop at one competitor. The more you tear down, the clearer the winning pattern in your niche becomes, and the sharper the brand you build on top of it. I went even more in-depth with this here:

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  Jonathan Thiebaud 🇺🇲 (@Jtbaud249) reported 57 minutes ago

  @hulu_support It's a Amazon fire stick. But it's also a problem on our LG TV as well. I've tried restarting the fire stick. I've tried unplugging it. I've tried force stopping the app by CW isn't there.

• 
  Ryan Mitchell (@TheRealMitch) reported 59 minutes ago

  @mitulkanji I'm cool with automation, since most humans prove themselves to be utter morons. From Mcdonalds workers not being able to figure out how to put a cheeseburger and chicken nuggets in the bag when the bag says, "cheeseburger and chicken nuggets" on the side, to the Amazon workers who will somehow **** up scanning an item and placing it into a box, as if it's rocket science...I'll gladly welcome automation if it fixes these problems.

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  Iftruthbetold (@ME5556829320924) reported 59 minutes ago

  @Hunter_Eagleman Yup, Gen X here. My son’s washer wouldn’t spin. I watched videos ordered parts off Amazon and together we fixed it. $40 fix. Broke will have you figuring it out.

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  Neo (@BITC_minimalist) reported 60 minutes ago

  @MichaelAArouet I think you deliberately refuse to see the problem. If Amazon seen as a desirable employer has this problem what does it say about the rest?