Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (27%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Monroe	Website Down	11 hours ago
San Jose	Website Down	13 hours ago
Santa Cruz	Sign in	17 hours ago
Paris	Website Down	2 days ago
Volta Redonda	Sign in	2 days ago
Libreville	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gecko (@us3Gecko) reported 7 minutes ago

  Your agent doesn't fail loudly on a real API. It fails quietly. Amazon found that even the strongest models drop by 27% in real-world API complexity. And when they fail, they often don't error. They fake success. We're building on @Solana x402 mainnet with @dev3pack and @SuperteamBr 🧵

• 
  Dean Harris (@DeanHarris73410) reported 7 minutes ago

  @ImMeme0 @amazon You can't fix stupid!!!!!!

• 
  Raj A Haryan (@Officialraaj) reported 9 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp Thanks for your response. I already contacted your support team through chat. I spoke with Rizwan, who acknowledged the issue and informed me that it has been escalated. He asked me to wait 24 hours for an update.

• 
  therealBLKLIST(Adept) (@myYouTubetrash) reported 13 minutes ago

  @44F0rc3 That’s why I buy Razer or H3 but you can fix 2 controllers for $11. Just buy some pententiometers on Amazon and walla

• 
  Adam Juelich (@acjuelich) reported 22 minutes ago

  @FrankLesniak @amazon There was a case of Spindrift in this. Lol. I suppose it's not an issue if the person doesn't have storm doors, but it's pretty obvious.

• 
  JK (@JDK_III) reported 27 minutes ago

  @Kalshi People thinking this means Amazon the shopping platform need to learn themselves something. Google what an AWS outage would mean. Happened recently. Wasn’t fun for anyone.

• 
  Susan 🇺🇸 (@Tigergal423) reported 31 minutes ago

  @DianeBrumbaug18 Got the old one down. Shocking that Amazon sent us the wrong one.

• 
  Matthew Luke🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲 (@Loki_Helmsdeep) reported 33 minutes ago

  @ImMeme0 @amazon @grok was the Amazon driver in this post really stealing the package, or is there potentially another answer as to why he set the package down, took a picture and then picked the package back up and left with it?

• 
  Seagal73 (@Seagal731325141) reported 34 minutes ago

  @PressSec There you go again. They found it and fixed it two years ago. Google “IT errors, system failures, data breaches, and outages”. Microsoft, UHC, FAA NOTAM, Equifax, Amazon. That’s why there are standard audits and disaster recovery plans.

• 
  Kanthala Raghu (@kanthalaraghu) reported 36 minutes ago

  Hey @amazonIN @AmazonHelp my Amazon Now *order: 403-9569387-4107543* has been cancelled. and a refund was initiated. When I called customer support I was told that due to technical issue the order got cancelled despite showing as delivery available at my place. Why is there no transparency on "technical issue". Also who will clearly tell me why I'm not able to order despite amazon now being available at my place ? This has happened multiple times from different accounts (both prime).

• 
  Arpan Jain (@jainarpan13) reported 41 minutes ago

  Between all this got a call from Mohit again today because I gave him 1star rating in everything. Now he is insisting me to remove that and then he will be able to resolve the issue. I am surprised by this behaviour of yours @AmazonHelp how can you insist customer to give goodr

• 
  Rae Diallo (@rae_diallo) reported 41 minutes ago

  So I ordered MAC lipstick from Amazon & it costs me $41 - no fees because I’m a Prime member. I lost it around the house and have been looking for it for 2 whole weeks! Ordered some cheap Cover Girl and when I received it, the entire tube of lipstick was broken off and stuck inside the top. I can’t win for losing when it comes to lipstick!💄 🤔

• 
  Biotech2k (@Biotech2k1) reported 41 minutes ago

  Fintech Framework: Fintech Framework FINTECH INVESTMENT FRAMEWORK Version 2.0 — Full System (Fundamental Score + Value Score + Red Flags + Competitive Landscape) Total Structure: 0–10 Fundamental Score + 0–10 Value Score I. FUNDAMENTAL SCORE (0–10 Points) Each category uses a 0–2 or 0–1 scoring band. Total possible = 10 points. 1. Revenue Growth (0–2 points) Measures: Current YoY revenue growth quality. 0 points: < 20% 1 point: 20–25% 2 points: > 25% 2. 3–5 Year CAGR (0–2 points) Measures: Long-term compounding engine. 0 points: < 20% 1 point: 20–25% 2 points: > 25% 3. Profitability (0–2 points) Measures: Unit economics, operating leverage, and earnings quality. 0 points: No path to profitability within 24 months 1 point: Clear path to profitability within 12–24 months 2 points: Already profitable with expanding margins 4. Competitive Advantage / Moat (0–1 point) Measures: Structural defensibility. 0 points: Weak or no moat 1 point: Strong moat (network effects, switching costs, data advantage, regulatory advantage, ecosystem lock-in) 5. TAM (0–1 point) Measures: Realistic economic TAM, not headline TAM. 0 points: < $1B 1 point: ≥ $1B 6. Management (0–2 point) Measures: Management Quality 0 points: Credibility issues; poor governance; repeated execution failures. 1 point: Mixed track record; some execution gaps but generally competent. 2 points: Proven operators; strong capital allocation; transparent communication; consistent execution. Fundamental Score Interpretation 8–10: Category-defining, elite, investable 6–7: Solid, investable with conditions 4–5: Watchlist only 0–3: Avoid II. VALUE SCORE (0–10 Points) Direct translation of the biotech Value Score into business fundamentals. 1. Economic TAM (0–2 points) Measures: Realistic revenue opportunity after adjusting for penetration, pricing, competition, and regulation. 0 points: Small or structurally constrained TAM 1 point: Good TAM with moderate runway 2 points: Massive, expanding TAM with long-term compounding potential 2. Revenue Durability & Predictability (0–2 points) Measures: Recurring revenue quality and forward visibility. 0 points: Volatile or low-quality revenue 1 point: Moderately predictable 2 points: Highly recurring, sticky, multi-product, high NRR 3. Margin Structure & Operating Leverage (0–2 points) Measures: Scalability and long-term profitability. 0 points: Low margins, no leverage 1 point: Improving margins 2 points: Strong leverage + expanding margins 4. NPV per Share vs Price (0–2 points) Measures: Valuation relative to long-term economics. 0 points: Overvalued 1 point: Fairly valued 2 points: Undervalued / mispriced excellence 5. Dilution & Balance Sheet Risk (0–2 points) Measures: Capital structure, dilution, and financial stability. 0 points: High dilution or balance sheet risk 1 point: Moderate risk 2 points: Strong balance sheet, low dilution, low credit risk Value Score Interpretation 8–10: Mispriced excellence 6–7: Reasonably valued 4–5: Fully valued 0–3: Overvalued / avoid III. RED FLAGS (Override System) Any major red flag can override both scores and move a company to Avoid. A. Business Model Red Flags Structurally negative unit economics CAC rising faster than LTV High churn masked by aggressive acquisition Overreliance on one product or customer No pricing power B. Financial Red Flags Heavy dilution Unsustainable debt Low-quality revenue (one-time, non-recurring) Aggressive accounting practices C. Regulatory Red Flags (Fintech-Specific) Capital adequacy issues Regulatory investigations Fraud exposure Compliance failures High credit risk without proper reserves D. Competitive Red Flags No moat Race-to-the-bottom pricing Entrants with superior economics Losing share in a growing market E. Management Red Flags Overpromising Inconsistent guidance Poor capital allocation Hype-driven communication IV. COMPETITIVE LANDSCAPE ANALYSIS Contextual layer to interpret scores. 1. Category Position Leader Challenger Niche Commodity 2. Moat Type Network effects Switching costs Data advantage Regulatory advantage Brand trust Ecosystem lock-in 3. Threats Incumbents New entrants Substitutes Platform risk (Apple, Google, Amazon) 4. Market Structure Winner-take-most Fragmented Regulated Low-margin commodity V. FINAL INTERPRETATION MATRIX Two‑Axis Framework Fundamental Score = business quality Value Score = valuation attractiveness Portfolio Implications High‑quality + undervalued → priority buys High‑quality + expensive → monitor Low‑quality + undervalued → avoid traps Low‑quality + expensive → remove

• 
  Bernard Harty (@barharty) reported 47 minutes ago

  @phughes76340646 One question comes to mind? What is our current Unemployment situation? Whatever it is , there are not many long term jobs, that’s the problem . But most of the short term jobs available, which certain Large Companies, want this extra Labour force, is because it’s cheap labour. Surely there’s a contradiction in terms for a Labour Party, supported by the Unions Cheap Labour? No don’t Panic people, Labour like Bankruptcy also each time they are in Power they fall out with the Unions, so that there are more strikes under a Labour government then under a Tory government, and about time we studied this, I personally can names some of these cheap labour large Companies, Amazon is one , Food Production, is another , and rural chain gangs , on the farms but that’s seasonal, so Hotels, Security Companies, unbelievable really? and so on.

• 
  Karen Engelbrecht (@KarenEngeludoh) reported 47 minutes ago

  @SharadBamnolkar @AmazonHelp My God, how many more problems can Amazon take, or are they above reproach

• 
  Koby Benmeleh (@kbenme) reported 49 minutes ago

  I've spoken with roughly a dozen b2b startup VP marketing over the past few weeks and almost all of them make the same mistake when it comes to earned media coverage: They think reporters want to tell their story. I worked 8 years at Bloomberg News, including 3 years as Israel bureau chief. I saw a lot of this during my time -- reporters ignore or turn down 99% of pitches... because they don't align with what they want. I wanna give you guys a simple formula so you spare yourself the pain and wasted money and looking bad in front of your CEOs. Major brand name + conflict/competition + new development that matters to shareholder equity = Elite business media article. Example 1: Article I wrote in 2019 about Israeli startup Trigo Vision, then raised "only" $7m in seed funding MAJOR BRAND NAME: Trigo was partnering with Tesco, UK's largest retailer and a publicly-traded stock. Pilot phase. CONFLICT/COMPETITION: Partnering with Trigo meant Tesco was taking the threat from AmazonGo seriously. Now we've added Amazon, a massive brand, to the story. NEW DEVELOPMENT WITH IMPACT ON SHAREHOLDER EQUITY: Tesco wouldn't do this partnership if it didn't have significant strategic value. Shareholders, Wall Street analysts, and other media outlets now have a new line of questioning for management on the future of the company. That's a scoop about a small Israeli startup nobody ever heard of. I just flipped the framing to make it work. Every b2b startup that sells to enterprises can do this. Example 2: Major insurer is going to market in a novel health care space (working on this now at Leverage, my company) MAJOR BRAND NAME: Publicly-traded insurer, biggest in the industry CONFLICT/COMPETITION: The insurer is racing to get their first before its competitors to grab market share of this emerging market. Now we've added competing brands to the story. NEW DEVELOPMENT WITH IMPACT ON SHAREHOLDER EQUITY: Same as Tesco. The insurer wouldn't be doing this if there wasn't significant revenue potential. Wall Street now has many questions to ask -- how much top line addition? How fast? What challenges do you see? Every answer helps them decide the perceived value of the stock. ------------- The formula works every time. The question is why do it? To compress your sales cycle to 3-6 months. If you want to understand what I mean, consider this free 4-day email course where I lay it all out.

• 
  TesDrive (@TesDrivenAI) reported 49 minutes ago

  @OrevaZSN I had Airbnb hosts literally come into my Airbnb and rifle through my stuff, as well as steal my Amazon packages delivered to the house. The hosts were staying upstairs in a split unit. They lied about taking my packages, saying there was a lot of theft in the area. I didn't believe them, called the police, and got the packages back. They admitted in the police report and on bodycam that they stole the packages and lied. I didn't trust them but had already paid for the month, so I bought a camera and placed it inside the Airbnb at the front door. They came in, rifled through my stuff before seeing the camera, mentioned it, and left. They reported me to Airbnb for having a camera. I provided extensive evidence including bodycam footage, police reports, and video of them entering my unit without notice or permission. Not to mention, the AC went out three times that month in Florida. The host's brother almost beat down the door screaming in my face to move my car because I was in his parking spot as well. Airbnb didn't care and banned me for putting a camera inside the unit I was paying for to watch the front door, while the hosts were stealing my stuff, committing federal crimes, lying about it, and telling me Amazon would send replacements for free, thus committing fraud. Airbnb still didn't give a ****. 😭

• 
  Cait (@Cait_a12) reported 50 minutes ago

  @JanecekJudy @amazon @AmazonHelp I have been noticing that. I purchased a classroom rug for 85. A week later it went down to 60, currently it is up to 150!

• 
  Trill Clinton (@aStatesman) reported 51 minutes ago

  The movie Ruthless on Amazon Prime was absolutely terrible.

• 
  ᴀғʀᴇᴇᴛʜ (@AfridiA7) reported 51 minutes ago

  @amazonIN amazon is one of the worst platform I ever experienced. Delivery agents are behaving very worst, either pacakages are left at down stairs without any intimation or not even giving a call just updating as customer not picked the call.

• 
  Justin V (@jvaruzzo) reported 55 minutes ago

  Initial Impressions of FSD V14 Lite on my 2022 Tesla Model 3 LR after driving 100 miles today. Massive Improvements: - Didn’t pump brakes at flashing yellow light. - Much better handling of emergency / vehicles off to side of highway. - Much smoother and more intelligent lane changing. - Vastly improved braking from stopped traffic ahead (V12 always felt it like it didn’t see all the brake lights on a highway jam until it was too close for comfort) - Moved lanes for construction zone well in advance (V12 tended to wait until it was ‘forced’ out of the closed lane. - FSD app is very cool – surprisingly had about 8k miles of FSD data – not sure when it started tracking. - Seamlessly drove around some debris in my lane on a state highway. - Handled extremely heavy rain very well - My parking spot is a dead-end in an office complex. It shockingly turned around and exited successfully. - Getting to parking spot also requires a 180 degree turn. Was smart enough to go into the main parking lot and circle around to safely make the turn (very long detor, but successfully landed ‘near’ my spot). - Asked Grok to take one road to my home different then it navigates to by default and it changed the route (this may not be V14 behavior, but had never tried it before as a “streak” was never at risk). - Pulling into my driveway was awesome! Now just need to be able to define WHERE in my driveway to park (went in my wifes spot) – or at least default to where you left from upon return would be cool. - The nagging felt more forgiving when selecting music, channels, etc on the screen. I don’t often look away and pay attention while driving, so there could be bias here. Even on 12.6.4 it was super rare I’d get nagged. Needs Improvement / Let Downs: - Shockingly, going around stopped delivery vehicles seems worse than V12. V12 always pretty confidently would go around a stopped UPS / Fedex / Amazon truck on side of a road. Three times I came upon a truck it bucked and ****** the wheel a bit before negotiating around it. - Still had a few (not nearly as many) phantom braking episodes. - One parking lot had two open spots, a handicap spot, and a blue-cross pattern for handicap accessibility – V14 skipped the two open spots, slowed down as if it was going in the handicap spot, then confidently pulled directly over the no parking shaded area next to the handicap spot. - One disengagement to avoid a nasty pothole. Overall Impression: - Incredible. 100% thought FSD updates were done after 12.6.4 and AI4. - Feels like a brand new car. - Can't wait for the future - true autonomy is SO CLOSE!

• 
  Sai Akhil (@ksakhilofficial) reported 55 minutes ago

  @amazon days. After waiting, I was simply asked to wait even longer as the issue was still "under review." It's been over a week with no resolution. This experience makes it feel like customer satisfaction is no longer a priority. @amazonIN @AmazonHelp (2/2)

• 
  ayesha (@ayesha_fatiima) reported 56 minutes ago

  Just heard someone got laid off at Amazon. 8+ major projects 600+ LeetCode problems 1800+ rating 3× hackathon winner Open-source contributions Still got laid off. Is this really the end of Computer Science? 😭

• 
  mia (@ballababy927) reported 56 minutes ago

  @frankie7x_eth amazon warehouse is honestly awful, its hot, and it all is just terrible. the one day i got to work, then just went on the app used my sick time and went home

• 
  Gecko (@us3Gecko) reported 57 minutes ago

  Your agent doesn't fail loudly on a real API. It fails quietly. Amazon found that even the strongest models drop by 27% in real-world API complexity. And when they fail, they often don't error. They fake success. We're building on @Solana x402 mainnet with @dev3pack and @SuperteamBr 🧵

• 
  Amazon Help (@AmazonHelp) reported 58 minutes ago

  @ayush356905 @ayush356905 Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Killer Boyz.. (@SamirKumarJena) reported 59 minutes ago

  @AmazonHelp @JeffBezos Sir plz help regarding my on going issue .

• 
  Kaiba ✝️ | Dragonslayer Vtuber (@DaHomieKaiba) reported 60 minutes ago

  @RemiYukiyamaaa @Lucian_TheDemon Now begins the issue of finding a decent wig on Amazon

• 
  Abby (Angel) (@OfChaosAndHero) reported 60 minutes ago

  @AmazonHelp No problem and sounds good. I would also like to note that there have been no new scans since yesterday. Hoping the item isn’t lost.

• 
  theriac (@theriac33) reported 1 hour ago

  the GABA supplements everyone buys to calm are doing literally nothing GABA is your brain's off-switch for stress. but there's a catch! it can't cross the blood brain barrier. so you swallow a capsule and almost none of it reaches your actual brain. you paid for a placebo. the soviet mfs solved this in 1969. they bonded GABA to niacin, and that one change lets it cross in. once it's inside it splits back apart: - the GABA quiets the noise. the racing stops, the anxiety drops. - the niacin opens blood flow up to your brain. calm and clear at the same time. > no sedation > no fog you actually sit down and work instead of being wired and doing nothing. it's called picamilon. same molecule everyone's already buying, except this version actually gets into your head. if you've been trying to calm down with amazon supplements and feeling nothing, that's why. sourcing's in the tg. t33