Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Sign in	7 hours ago
Newark	Sign in	13 hours ago
Vancouver	Sign in	17 hours ago
Houston	Sign in	17 hours ago
Surrey	Errors	22 hours ago
Houston	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Redenim Crafts (@RedenimC) reported 7 minutes ago

  @RealEmirHan Maybe Tom Hardy should be the new bond? Have you seen the latest line up, it's awful. I don't think Amazon are offering enough & that's why it's such a terrible line up. It's usually about money. Craig was paid a fortune. @AmazonMGMStudio

• 
  Mr. Puerto Rico (@GOATBoricua) reported 7 minutes ago

  @3arod83 Amazon should just stick to online shopping. They have a terrible TV viewing app.

• 
  Karan Shukla (@KaranSh49019762) reported 13 minutes ago

  @amazonIN @amazonhelp My Amazon Pay UPI & Wallet have been unfairly frozen due to an automated "security reason" error while I was simply trying to pay my credit card bill. I need this manual block lifted immediately so I can process my payment. Please assist. #AmazonPay

• 
  Kadaververwertungsanstalt (@witheredsummer) reported 13 minutes ago

  My cybersecurity concerns just made me have a spiral of paranoia and I ended up thinking my sister's Amazon account got hacked and I got pwned and the real problem was that her email had a different timezone set. Great stuff.

• 
  Rishabh Nahar (@imrishabhnahar) reported 14 minutes ago

  🚨Recent Layoffs are not small anymore. - Oracle cut 30,000 people. - UPS cut 30,000 - TCS cut 23,460. - Amazon cut 16,000. - Meta cut 8,000. - Morgan Stanley cut 2,500. In the first 5 months of 2026, more than 92,000 tech jobs were lost. The easy answer is AI. But that is not the full answer. Companies are undoing the hiring of 2021. During the pandemic, firms hired as if digital demand would stay forever. It did not. Second, money is moving from people to infrastructure. Amazon, Microsoft, Alphabet and Meta are spending billions on AI chips, data centres and cloud capacity. Third, markets are rewarding cost cuts. Earlier, layoffs were seen as trouble. Now, investors often see them as routine. That is the uncomfortable shift. Companies are not cutting only because they are weak. They are cutting because the next phase of growth may need fewer people. Startups are now talking about 50-person unicorns. Businesses that once needed 250 people may now try to run with 50. But behind every layoff number is a person. Someone with a loan. Someone who moved cities. Someone who thought the job was stable. The market sees efficiency but the person feels the shock. If you are part of this cycle, you did not fail. The model changed. Keep going. The cycle has turned before. It will turn again.

• 
  Rob MacElroy (@MacelroyRo17135) reported 16 minutes ago

  @agraybee Many of the big ones are “broken up” but still function as one organism anyways. I’d say Walmart and Amazon could both be targets for some good old-fashioned trust-busting.

• 
  Ian Miller 👣 (@ibmmiller) reported 18 minutes ago

  Well, both Jackson and Amazon have proven broken reeds, so I don't know really what I want. But it doesn't feel like they will make better movies or shows at this point.

• 
  Vishnu Agarwal (@vishnuagarwal64) reported 22 minutes ago

  On AI, Howard said something: "Can AI sit down with five business plans and figure out which one is Amazon? Can it look at five CEOs and identify which one is Steve Jobs?" Pattern-matching cannot create patterns that have never existed. The future belongs to humans who can imagine what no dataset contains. 15/

• 
  JesusIsGodAndKing (@JesusGodAndKing) reported 22 minutes ago

  @nicdunz @coinbase Get on your coinbase app and get connected to one of the people if you still have your subscription you can talk to a live person. Many companies will at least offer a partial refund for a few months if you are accidently subscribed to something tell them you never even used it like ever they have logs. This worked for me with Amazon Web Services where I accidently had a linux server free trial that turned into a paid service I never used. Got like 4 months back.

• 
  chemoshi (@chemosh933) reported 23 minutes ago

  @Unpopular_Tech @Ric_RTP Napster is not apt. Just look at ******* Spotify. Google has become at least since 2019, a complete predator, like Amazon, buys up all competition, creates system dependency etc. It really must be broken up. Everyone with any understanding of it hates it now.

• 
  TheBridge4US (@TheBridge4US) reported 30 minutes ago

  Trying to watch the NBA playoffs on Amazon. These announcers are terrible. They liked A Thompsons foul on Merrill and hyped it up. Saying they liked the step over of Merrill’s body. Thompson got a Flagrant 1

• 
  Analisa Judge (@analisajudge66) reported 35 minutes ago

  @LauraLoomer So Does Amazon 🤔So What’s Your Problem Laura

• 
  subhamoy banerjee (@subhamo04706966) reported 35 minutes ago

  @AmazonHelp U r putting g me through through the same exercise again and again I had explained u the problem thrice . Checkbyoyr records and resolve ir @PiyushGoyal @KoirJagouu

• 
  Nayan Prakash (@NayanPrakash4) reported 36 minutes ago

  @AmazonHelp Search bar goes to black screen. There is so much lag on all home screens that it’s impossible to select or find anything. I don’t have time to write silly emails. Fix the issues or lose the customers . Choice is yours !!

• 
  IG @ColderThanCold267 🥶🏦♌️ (@SaiMugga__) reported 36 minutes ago

  This highway is terrible. Used to do deliveries to the Amazon up there in my old box truck

• 
  TinaBee (@TinaBeeGardenin) reported 37 minutes ago

  @ashleyschendel My husband will not shop. I just did the wallet thing with him at his request. I went thru Amazon and put things in the cart to help narrow things down. He finally landed on the "perfect" one. He has had 2 others, one he came with, in the last 32 years.

• 
  SHOBHIT AGARWAL (@shobhit169) reported 39 minutes ago

  @AmazonHelp Oh like you are resolving my refund issue from the last 7 days. Call - 8875598849

• 
  CertifiedTweaker 😈😈😈 (@aidenharris0317) reported 40 minutes ago

  @YoungChuy23 I mean both teams are terrible but there’s no way I’m staying up to watch the Cardinals & Jets game on Amazon Prime 😭😭😭

• 
  Hobbes (@deHeereStraat) reported 41 minutes ago

  @AmazonHelp It's pretty simple. I need more information than THIS. "We’re sorry for the delay. Due to an unexpected issue, your package hasn’t shipped yet." We're now two days past the delivery day and it still hasn't even shipped. No idea from Amazon on an arrival date. Not good enough.

• 
  Major Rugburn (@MajorRugburn) reported 42 minutes ago

  @cavs @Redfin The Detroit home broadcast team is less biased than what Amazon displayed. Horrible effort all around for the Cavs. Terrible viewing experience.

• 
  Indeevar Kaul 🇮🇳 (@KaulEye) reported 46 minutes ago

  @amazon @AmazonHelp @amazonIN amazing Amazon puts blame for their failure on customers. Ordered item worth Rs. 1200 on May 8 but hd to return due to quality issues. Amazon guy picked up on 10th May but did not login back to office & CS is still investigating & my money is stuck.

• 
  yogi (@yogeeii) reported 47 minutes ago

  @AmazonHelp I told him I will complain later to which he very enthusiastically replied aap video daalo ! Also, on the call before me coming down he said ‘thik hai main jaata *** aap complain karo’ before explaining the parking issue he threatened me with going away.

• 
  RoseA (@RoseA80) reported 48 minutes ago

  **** @NBA on Amazon broadcast team, let @anthonyedwards show his opponents respect. He played his last minute of an MVP season for himself and wanted to pay the spurs respect. I promise his teammates didnt have a problem with it nor his coach

• 
  Arty (@artyoxenfree) reported 50 minutes ago

  It's apparent many things were victim of either the cuts down to 90 min and/or corporate BS as per usual. I hate Amazon Prime.

• 
  D.O (@davidicdoc) reported 51 minutes ago

  no problem, just as long as we’re aware naija will NEVER have anything like an amazon that’s successful😬

• 
  Branden Flasch (@brandenflasch) reported 53 minutes ago

  You could probably find Recharge Rescue contestants on Amazon reviews @tommolog - yikes! Issues for those less familiar: Pic 1: Black (L1) insulation appears to be damaged on the back side, red wire just stuck in the opening not capped and hopefully not connected to anything in the panel but also this was installed with 6/3 instead of 6/2 (hopefully this was replacing a NEMA 14-50?) Pic 2: Unclear where the bare copper ground is going, but the white neutral is being used as ground on the termination Pic 3: NM (romex) cabling should not be used in an unprotected manner and you should not have something like this moved around while hardwired

• 
  Arun Sharma (@arun56944) reported 59 minutes ago

  @AmazonHelp Thank you for the update. I understand that the investigation is still underway, but I have already been following up on this issue for the last few days and still do not have any concrete update or resolution timeline. The delay has already caused me to lose the available bank offers and has also impacted my weekend installation plan. Hoping for a proper resolution on May 17. I will keep following up.

• 
  Peninsula Baby (@PeninsulaBaby) reported 1 hour ago

  Wish Amazon had competent people working within Hr. It’s a great company but when certain folk get a bit of power they can really bring it down unfortunately.

• 
  Congressman Jefferson Shreve (@RepShreve) reported 1 hour ago

  Scammers are getting smarter — and more dangerous. I spoke at @bbb_us Scam Survivor Day at Amazon HQ2 and heard directly from Americans whose lives were turned upside down by scams and financial fraud. These criminals target seniors, veterans, and vulnerable families every day. As Chair of the Stop Scams Caucus, stopping them is a priority. #StopScams

• 
  Tim (@TimHecht222782) reported 1 hour ago

  How many white young men and women were not considered for delivery routes and a minority was given the job from Amazon? I applied no call back White problems.