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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 13: Problems at Amazon

Amazon is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 46% Website Down (46%)
  • 29% Errors (29%)
  • 26% Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Sainte-Agathe-des-Monts Website Down 7 hours ago
Waldbröl Sign in 21 hours ago
Victorville Errors 1 day ago
Louisville Website Down 1 day ago
Bohain-en-Vermandois Errors 4 days ago
Paris Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • vladuah
    vladuah (@vladuah) reported

    In 1997, Jeff Bezos explained why he picked books over 19 other product ideas - and called the entire internet "Day One. He was working at a quantitative hedge fund in New York when he found the number that changed his life: web usage was growing 2,300% a year. That single statistic sent him searching for a business model that made sense against that growth curve. He made a list of 20 possible products to sell online. Books won. The reason had nothing to do with reading habits and everything to do with catalog size. Music, the second-largest category, had roughly 200,000 active CDs at any given moment. Books had over 3,000,000 titles in print worldwide, across every language - more than 1,500,000 in English alone. That gap is the entire insight: when a category has that many items, you can build a store online that couldn't exist any other way. No physical bookstore on Earth could stock 3,000,000 titles under one roof. The inventory system he built reflected that scale directly. A few thousand bestsellers sat in Amazon's own warehouse. Another 400,000 titles ran on what Bezos called "almost just-in-time" inventory - ordered electronically from a network of over a dozen wholesalers the same day a customer bought, arriving on the loading dock the next morning. Another 1,100,000 titles came straight from 20,000 different publishers, taking a couple weeks. And 1,000,000 out-of-print books got tracked down individually, when findable at all. 2,500,000 books in the catalog. Almost none of it physically warehoused. Then the interviewer asked the harder question: how do you capture attention on the internet when everyone is trying? Bezos didn't credit marketing. He credited doing something genuinely new. "Attention is the scarce commodity of the late 20th century." His actual strategy: build something with real value for the customer first. If it's genuinely new, journalists write about it unprompted. Customers tell other customers. The fanout compounds on its own. Amazon ran zero paid advertising in its first year. Every bit of growth came from word of mouth and media coverage. The first ad Bezos ever ran was a tiny line at the bottom of the New York Times front page - a URL functioning almost like a compressed pitch: click here, this is a bookstore. He closes with the line that outlived the interview by decades. "This is Day One. This is the Kitty Hawk stage of electronic commerce." Not the peak. Not even early growth. The first flight, barely off the ground, with almost everything about the medium still unbuilt.

  • TheMikeValletta
    Mike Valletta (@TheMikeValletta) reported

    @mattvanswol Fast casual left the building. Americans are speed obsessed and want instant gratification out of their dining experience. Order it on the app, drive and get it or have it delivered. Sitting down at a McDonald’s? That’s so 2002. That’s literally the whole problem. We Amazon effected the fast casual dining experience.

  • watts_den60044
    Den Watts (@watts_den60044) reported

    Amazon gives you the choice of a local shop or post office so why have parcels delivered to your door if there’s a theft problem ? (can’t speak for other companies as I rarely get stuff from them) #BBCBreakfast

  • ItsFullOfFellas
    Aberaeron 🇪🇺🇺🇦🇨🇦🇩🇰🇫🇷 (@ItsFullOfFellas) reported

    @grok If Biden had invaded Mexico, lost much of his elite forces in a failed raid on the capital, 4.5 years in advanced then fallen back on several key axes, been ground down to using Donkeys, gone through his M1-Abrams tank storage, been just 50 km in on a key axis made a national priority, and suffered 450,000 DEAD, with the US Navy hiding in the Gulf of Mexico, Florida cut off from effective resupply, while major US refineries were being regularly bombed by Mexican drones and Amazon was in danger as their biggest warehouses burned down -- even IF it were correctly reported as a very difficult situation for Mexico, would large parts and many newsrooms of the Global South and Che Guevarra lovers around the world be cheering the defeat of US imperialism and Biden's "total failure" to subjugate America's neighbor?

  • pepple_miracle
    Professor X⚕️ (@pepple_miracle) reported

    One thing many Amazon KDP publishers overlook: Amazon doesn’t accept every bank account for royalty payments. Your bank needs to meet Amazon’s payment requirements, and the account details must match your KDP account information. Before you publish heavily, verify your payment method first. A book can sell perfectly and still create unnecessary problems if your payout setup isn’t right.

  • itznikhil_18
    Cric Talks (@itznikhil_18) reported

    @swathihere45 @NalinisKitchen @rapidoapp_ If you order something costly product by amazon or flipkart then that broken by delivery partner would you take that product because its buy accident and you will not and that’s life

  • DearOlPapa
    Billy Joe Bob Johnson (@DearOlPapa) reported

    @EmeraldRobinson Well, maybe that's why he has been so successful. I'm gonna go on Amazon and see if I can find one for myself. I need to figure out how to fix it over my heart.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Zaenpubg Please be informed the link directs you to our team via email which addresses all the concerns raised on Social platform. Kindly try copying the link and pasting it on the web browser/mobile browser, which redirects to the Amazon application; please sign in, fill in the details, and submit it. -Ruthika

  • UnsentAuron1
    UnsentAuron 🗡️ (@UnsentAuron1) reported

    @JNavok The real problem is going to be the fact that Sony will have full control over the pricing of their games. There will no longer be competition from Amazon, Best Buy, etc. Also, saving money by buying used will no longer be a thing. The cost is that many customers will simply be priced out of the hobby.

  • RohanPa45049724
    Rohan Patil (@RohanPa45049724) reported

    @RockWithboAt i have ALREADY followed your instructions. I downloaded the invoice directly from Amazon using a laptop, without editing or using any third-party app.Please provide an alternate way to submit the original invoice or manually process my existing ticket. ; please resolve the issue

  • DodiyaMahebub
    MAHEBUB DODIYA (@DodiyaMahebub) reported

    @AmazonHelp AmazonHelp I’m tired of the same issue again and again. Orders are returned, deliveries fail, and customer support offers nothing but excuses. I need my products on time, not refunds. This is completely unacceptable. #AmazonIndia #WorstDeliveryExperience

  • minxmarx2
    minxmarx (@minxmarx2) reported

    @ghhughes @timothylord @Google Somewhat related: always read that you could *exclude* a search result by putting a 'minus sign' before the term/site you want excluded but it's not working anymore for me. Even used minus with url. (In case you wondering, I'm trying to exclude Amazon from results.) Any ideas? 😢

  • canhasbucket
    Donovan Mowatt (@canhasbucket) reported

    @MothxMaam @TwitchSupport Let me try breaking it down for you a little more simple. Sally makes a deal with Bob to use Bob's artwork on the internet. SALLY. DEAL. WITH. BOB.. ok? Sally decides to use her artwork on stream platform. AGREEMENT IS ONLY BETWEEN SALLY AND BOB. Twitch say : We use your content for AI Training OK!? SALLY - agreed to TOS on twitch. SALLY - agreed to TOS with BOB SALLY - Responsible for HER use of assets on the internet. BOB - mad...Bob no want his artwork being AI training food. Bob talk to Sally, and point at TOS that says no AI. This would mean that SALLY would have to decide to stop using her artwork or stop using twitch. If you can't understand that you seriously can't be helped. Simply. Twitch nor Amazon is responsible in the slightest for any 3rd party agreements or "terms of service" You can protest, which I absolutely commend and encourage, but you don't get to ultimately decide what twitch can and can't do based off private agreements. Have a good day.

  • laughing1977
    Pistol Whip (@laughing1977) reported

    @Mrgunsngear @cyeleeopticsinc It's Solid. I had one go out on me but they replaced it very quickly. The emitter came loose in the housing. Probably a freak problem. I could see a red glow but the dot was gone. I have 2 of them I run them both frequently at matches. Bright, sharp crisp and clear. 704 tactical has coupon codes every so often for them, though Amazon.

  • richer1950
    Mark Richards (@richer1950) reported

    @AmyMcGrathKY Why? It's a bullshit story. Plenty of food. Plenty of supplies. Satellite TV. INTERNET & WIFI. Amazon delivers in about 10 days No issues except for a few pu$$ies

  • Lmo7Agency
    Stephen Honight (@Lmo7Agency) reported

    There is no Alexa for Shopping campaign to build. Amazon extends your eligible Sponsored Products into the assistant's answers for you. So copy written for keyword match is already being read out as a recommendation and you cant see that placement broken out anywhere.

  • IsnuSonal
    Sonal Bakshi (@IsnuSonal) reported

    Why can't the delivery person call me/alternative number given if any issue with address. Though this is unlikely, during same time I have been receiving Amazon and India post parcels smoothly

  • Fastbeak_
    Fastbeak (@Fastbeak_) reported

    Amazon will close Amazon Catalytic Capital down, and Dorsey will cease support for rogue Venture Capitalists and their Funds, and prevent them from earning 200K as Venture Investors while I have to see my 200K avenues out in Consulting breached and take up R&D Deep Tech

  • hindubro
    Hindubro (@hindubro) reported

    @amazonIN So basically amazon doesn't know exactly when my refund will be processed. They are clueless and good for nothing. These idiots are taking us for fools. I am going to drag them to consumer court and will fix their arrogance. These nonsense people have harassed me enough

  • MPaarlberg
    Michael Paarlberg (@MPaarlberg) reported

    US Coast Guard data shows they have about a 20% error rate in correctly identifying vessels carrying contraband. How much better do you think private mercenaries operating out of a UPS store and using Amazon drones would be?

  • flyingspghetti
    Spaghetti Monster (™) 🐳 🤡 ✌️ 🏴‍☠️ (@flyingspghetti) reported

    let's cut down rain forests and fill the Amazon with Amazon data centers

  • akshayulgekar
    akshay.ulgekar (@akshayulgekar) reported

    @Uber_Support I’m unable to add Amazon Pay as a payment method in the Uber app. I’ve already raised a complaint, but the solution provided by your support team does not work. This issue is still unresolved. Please investigate the actual problem and provide a working solution

  • ItsFullOfFellas
    Aberaeron 🇪🇺🇺🇦🇨🇦🇩🇰🇫🇷 (@ItsFullOfFellas) reported

    @Buckpat21 @camille_moscow @grok If Biden had invaded Mexico, lost much of his elite forces in a failed raid on the capital, advanced then fallen back on several key axes, and 4.5 YEARS LATER aid from around the world was pouring into Mexico, while USA had been ground down to using Donkeys, gone through his M1-Abrams tank storage, gotten just 50 km in on a key axis made a national priority, and suffered 450,000 DEAD, with the US Navy hiding in the Gulf of Mexico, Florida cut off from effective resupply, while major US refineries were being regularly bombed by Mexican drones and Amazon was in danger as their biggest warehouses burned down -- even IF it were correctly reported as a very difficult situation for Mexico, would large parts and many newsrooms of the Global South and Che Guevarra lovers around the world be cheering the defeat of US imperialism and Biden's "total failure" to subjugate America's neighbor? Would these people call it a "Minor American humiliation", "Major American humiliation", or "Strategic American humiliation"?

  • JeffSnider_EDU
    Jeffrey P. Snider (@JeffSnider_EDU) reported

    Everyone is watching for defaults. That is not where credit stress shows up first. It shows up in the price and availability of money, quarters before the headlines catch up. Private credit gets marked monthly or quarterly using models and manager judgment. Smoother prices. But smoother does not mean safer, the economic loss exists whether or not it gets marked today. Meanwhile floating rate borrowers who could service debt at a 5% all in rate are staring down 9 to 10%. The smallest borrowers feel it first. Then even Amazon shows up needing to pay up to get a deal done. Not because Amazon is the problem. Because Amazon is the lighthouse. Watch spreads and issuance, not default headlines.

  • YukonStrong
    Yukon Strong 🫎 (@YukonStrong) reported

    @EvanOakle @LeslynLewis ONE: A public data centre does not own or have stake in any development, apps, AI training or websites going on inside of it. The notion "canada" is going to inherit facebooks AI algorithms for national defence purposes is absurd. For example, amazon web services does not control or permission to use any of the applications running on its datacenters (at least not legally). It is merely a provider and maintainer of the server infrastructure, much like paying to park your car in a garage. The garage doesn't suddenly own the vehicles inside. TWO: In the specific case above it's not even public, Facebook owns the data centre and everything inside it,built specifically to do Facebook things. This could change in the future but as of now this is not benefitting "canadians" or "canada" in any way other than investment in a small amount of jobs, potential tax revenue (likely highly discounted or waived), construction and maintenance of the infrastructure, and im sure even then they will hire primarily Facebook engineers in overwhelming majority of cases. The biggest winner will likely be utilities selling them energy, I believe Atco is providing them with a small private generation plant THREE: The danger here is in order to comply with our new draconian survelliance laws, Facebook is going to have to build ottawa a back door to allow unauthorized and unwarranted snooping on any communications or user data stored inside, along with the greater threat of AI replacing millions of jobs. But hey I'm glad alberta will take this datacenter when it leaves confederation and hopefully ottawa and mostly Ontario tax payers foot the bill for it lol

  • MAHA_Nurse76
    Carnivore Nurse (@MAHA_Nurse76) reported

    @amazon has the worst customer service in history. I can’t log in, I’m stuck in a loop it’s trying to send a confirmation to an old number and there is literally no way to get help from a real person WITHOUT LOGGING IN THATS MY ******* PROBLEM YOU MORONS

  • realmattinindy
    RB (@realmattinindy) reported

    @capjack2000 @PlusEVAnalytics Do t take their side it’s stupid. Old Vegas died. Let it die. It’s like shopping mail order sears when you can order Amazon. You people are the problem

  • Whezzel
    Whezzel (@Whezzel) reported

    @ReinhardtOp @ReclaimTheNetHQ Tbf, there already are registries located outside the us, but they have their own challenges. The issue you'll still run into is most of the internet runs on American infrastructure, built by the us governemt and American business. Google, Amazon, Cloudflare and others. On top of that verisign manages 2 of the root dns servers, with the majority of the remaining root dns servers hosted by other American entities. To top it off, verisign distributes the zone files for the root dns servers. If Verisign decides they don't want a domain listed in dns, good luck getting to it.

  • agpflaumer
    Andrea Pflaumer (@agpflaumer) reported

    @marklevinshow I’ve never had a problem with Jeff Bezos, in fact, he personally did something for me – as an author – via Amazon to increase my sales. Up until when he stepped down he personally responded to emails from Amazon creators.

  • TruthIsHerGuide
    Undaunted Warrior (@TruthIsHerGuide) reported

    the Amazon looked down at Y’shtola. “Have you had a meal since arriving here?” She asked.