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Amazon status: access issues and outage reports

Some problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 11: Problems at Amazon

Amazon is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 47% Errors (47%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Website Down 1 day ago
Dartmouth Website Down 1 day ago
Brisbane Website Down 1 day ago
Chandler Errors 2 days ago
Phoenix Errors 2 days ago
Holland Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • nathr5388
    मन की बात अब किसीके साथ (@nathr5388) reported

    @AmazonHelp How can I trust this? If I open my account through this link and it gets deactivated again, it will create more problems for me. Facing issues last 9 days. If you really want to help me, I have already shared the tracking ID. Please check it from the India side.

  • GlobalMktObserv
    Global Markets Investor (@GlobalMktObserv) reported

    🚨The AI arms race is CRUSHING Big Tech's cash generation: Combined capital expenditure across Amazon, Alphabet, Microsoft, and Meta surged to ~$725 billion in 2026, up +$65 billion from December 2025 plans. As a result, combined free cash flow is projected to fall to ~$4 billion in Q3 2026, down from an average of ~$45 billion per quarter since 2020. This would mark the lowest full-year free cash flow level since 2014, when combined revenues were ~7 times smaller than today. To fund the gap, Big Tech has dramatically increased debt issuance, with combined total debt and lease liabilities rising from ~$220 billion in 2021 to ~$360 billion in 2025. Alphabet alone issued ~$48 billion in new bonds in Q1 2026, while Meta paused share buybacks for the longest stretch since 2017. In other words, falling free cash flow removes 2 of the most powerful structural supports for Big Tech stock prices, namely buybacks and balance sheet strength, at a time when valuations are near record highs. How does this end?

  • MarketNews_Feed
    MarketNewsFeed (@MarketNews_Feed) reported

    US FTC: SENT LETTERS TO MORE THAN A DOZEN MAJOR TECH COMPANIES SEEKING COMPLIANCE WITH TAKE IT DOWN ACT, INCLUDING AMAZON, ALPHABET & APPLE ...

  • tenet_research
    TENET RESEARCH (@tenet_research) reported

    U.S. FTC: LETTER ON TAKE IT DOWN ACT WAS SENT TO COMPANIES INCLUDING AMAZON, ALPHABET, APPLE

  • ItsOrbitPacked
    Orbit Packed (@ItsOrbitPacked) reported

    @tslaming People see China sales down and stop reading. Meanwhile Tesla quietly shipped 53,522 vehicles out of Shanghai like it’s running an EV version of Amazon Prime.

  • amrishsinhaa
    Dr Amrish Sinhaa (@amrishsinhaa) reported

    @AmazonHelp Amazon is gone down severely. Your delivery partner, your customer service team all are cheat and corrupt. This is my allegations. I have many evidences. You contact me soon.

  • Saaitej
    テジャ (@Saaitej) reported

    Hello @AmazonHelp, My recent order, despite being marked as delivered, never arrived. When I contacted customer care about this issue, the agent Samruddhi Sumb, was not only unhelpful but also extremely rude.

  • BullTheoryio
    Bull Theory (@BullTheoryio) reported

    🚨 4 companies are about to spend $725 billion on AI in a single year. That number is larger than the GDP of most countries on earth. Amazon is committing $200 billion, Microsoft $190 billion, Google $190 billion, and Meta $145 billion. All four raised their guidance this quarter, and none of them are slowing down. Microsoft's CFO said the company expects to remain capacity constrained through all of 2026, even after spending $190 billion. They simply cannot build fast enough to meet demand. Microsoft attributed $25 billion of its budget purely to rising memory chip costs. Meta said the same thing, pointing to higher component pricing, particularly memory, alongside rising costs for land, power, and skilled workers. Data centers now consume 70% of the world's entire memory output. Microsoft's AI business is now running at an annualized revenue rate of $37 billion, up 123% year over year. Amazon Web Services posted its fastest growth rate in 15 quarters at 28%. The money being spent is starting to come back. Amazon is looking at negative free cash flow of nearly $17 billion this year as a result of this spending. These companies are burning cash at historic rates because they believe whoever builds the most infrastructure today controls the AI economy tomorrow. This is exactly why memory stocks like Micron, Sandisk, and SK Hynix are at all time highs right now. The $725 billion has to flow somewhere, and it is flowing directly into chips and memory.

  • neyoid
    neyoid (@neyoid) reported

    @redacted_mma @fleshsimulator they do the same to mail thieves, as long as you're ******* with the usps. if you steal ups or fedex or amazon **** it's the local cop's problem but if its usps mail or parcels they Get you

  • skswojak
    SKSWOJAK🐿 (@skswojak) reported

    @Stub_yourtoes @j_fishback @PalmerLuckey Its the postal service's bread and butter. Their term, not mine. 1st class mail is down 75% and Amazon is taking over the parcel market. They are in a tailspin they think cheap labor can fix. You'll see 5 day delivery soon while they push out old stock employees and gut benefits.

  • civicsense1221
    civic sense (@civicsense1221) reported

    @AmazonHelp Just now connected with the chat option above. Guess what, same copy paste template. We will re-initiate the order & deliver in time. In the same message, she says after cancelation refund will be initiated within 48 hrs. This is the problem with amazon. You have a huge 1/2

  • ATalking_Fish
    FishSammich (@ATalking_Fish) reported

    @sshtex68 @end3of6days9 Amazon controls most of their own shipping now l, some things still go through USPS and it’s the contracted Amazon drivers that slow your shipping. If they don’t show up that morning…

  • mukeshkuma58193
    mukesh kumar (@mukeshkuma58193) reported

    .@AmazonHelp Order #404-2521817-9973164 cancelled by agent without 2nd attempt. My AI assistant picked up but he didn't wait. Violation of Amazon SOP! I want this item at the original price. Fix this now! @amazonIN @jagograhakjago

  • subdivisionguy
    LandDeveloperGuy (@subdivisionguy) reported

    @admsteiner If your wife orders Amazon etc like mine then cardboard is not the problem haha.

  • WT_Trending
    Watching Trending (@WT_Trending) reported

    No Prime? No problem. Get free shipping on Amazon without paying for Prime 📦 #FreeShipping #AmazonHack

  • Goeun_6121
    Ryzm (@Goeun_6121) reported

    DDR5 32GB-6000 was $80 in mid-2025. its $432 now. counterfeits started showing up - plastic chips molded to look like real DRAM, real label and packaging on the outside. one earlier batch on amazon had DDR2 sticks inside the DDR5 box with metal weights added to match the feel. the supply chain doesnt produce fakes at this scale until the spread between cost and price stays wide enough for long enough. 408% above last july is the kind of spread that makes fraud rational. same week, AMD Q1 call. lisa su flagged memory and component costs weighing on consumer demand into the second half. CFO went specific - gaming revenue down 20% or more H2 vs H1. the AI revenue line and the gaming revenue line moving in opposite directions inside the same income statement. samsung Q1 operating income hit 57.2 trillion won, semiconductor division contributed over 90% of it. the data center bid for memory is reading straight into the retail PC aisle now, two quarters later. AI capex doesnt just show up on hyperscaler slides. it shows up as a plastic chip in a sealed box on someone's desk.

  • ilovemariku
    nie 🐈‍⬛ (@ilovemariku) reported

    Just noticed Sakuya has a sash too damn -_- Amazon was down or something

  • jerryleecolbert
    Jerry Lee Colbert (@jerryleecolbert) reported

    Also, @SamsungUS , your paid shills on Amazon who are saying $500 is a great price for a 2TB SSD, are obviously paid by you. You are not fooling anyone. There is no SSD in the world that is 2TB worth $500. SSD prices over the years had been going down, and now it has increased by 150%. You all have definitely escaped from the insane asylum.

  • Inspirebloom1
    Inspire Bloom (@Inspirebloom1) reported

    @merissahansen17 If this is accurate, it raises a legitimate concern about noise pollution and siting decisions around infrastructure like data centers. Facilities such as those operated by companies like Amazon Web Services or other large operators often require constant cooling and power systems, which can generate significant noise if placed too close to residential areas. The key issue here isn’t the existence of data centers themselves, but whether proper environmental planning, zoning regulations, and community impact assessments were followed before approving construction near homes.

  • malcolm_info
    malcolm j bradshaw (@malcolm_info) reported

    I attempted to sign in to an Household account on Audible while in Spain and I have now lost all of my purchase history on my Amazon account - plus I can’t get into the audible items

  • Crucheco
    MILLO (@Crucheco) reported

    @Eagle7D8 @JuiceMan_V Seems like a PNP/Canada problem to me. Id suggest looking for a place that price matches with the digital eshop copy. Though the $60 USD for the physical product sounds excellent to me. The $50 USD we're getting from Wal Mart/Amazon is just a damn good steal, tho lol

  • TheOneGroupAI
    Alec (@TheOneGroupAI) reported

    Amazon is acquiring Globalstar to build a satellite network. Why this matters for AI: • Rural/offline areas get connectivity • Edge AI becomes truly everywhere • The 'always connected' assumption breaks down We're moving toward a world where AI works whether you're in a data center or in the middle of nowhere. Infrastructure enabling intelligence.

  • AnaMagSL
    Laureline 👑 (@AnaMagSL) reported

    @joanelectric @koinkydoinky In my opinion Glitch is the major animation studio. It’s obviously not as big as Disney but it’s big enough to have a subsidiary and deals with hot topic, Amazon, Netflix etcetera.

  • roguespider07
    Dess 𖤐 (@roguespider07) reported

    @SmolAltNoko Spindlehorse ain’t indie no more cuz she sold her *** out to Amazon GLITCH is forming into a full on corporation like Lakia so that ain’t indie no more Might as well start my own studio in which I don’t got the experience in business and distributing films *sigh*

  • ParthMalho53063
    Parth Malhotra (@ParthMalho53063) reported

    @AmazonHelp @amazonIN Got issue in one of my order got confirmation mail regarding that your refund will be issue in next 24rs bcz order didn't mark deliver in our system no issue resolve till now

  • Logeshsavithri
    Reluctant Product Manager (@Logeshsavithri) reported

    @AmazonHelp Getting this error when I click on the link: “We're sorry. The Web address you entered is not a functioning page on our site.”

  • Kicksbuttson
    Douglas MechArthur ☭⃠ (@Kicksbuttson) reported

    Jack Reacher novels are just Mary Sue stories for dudes. One reason I liked the first Jack Reacher movie so much is because Tom Cruise is likeable, but he doesn't seem that formidable. The kind of trouble the Amazon version of Reacher gets into is silly because most people wouldn't **** with him. Not to mention he couldn't go incognito anywhere except Muscle Beach.

  • VineTuning
    VineTuning (@VineTuning) reported

    There is very clearly a glitch in Amazon Vine, as I keep getting offered kids smart watches. We already had one, and so when another came on, I grabbed it for our middle kid, and then another came on, so I grabbed it to replace the first one's beat up one, and now everyday since:

  • cassie1620194
    cassie (@cassie1620194) reported

    For Amazon sellers, the most dangerous part of AI product images is not that they look “bad.” It is that they can look too good — but not true. The shape changes. The color shifts. The material looks wrong. The size feels misleading. Extra accessories get added by AI. Different variations no longer follow the same visual structure. That kind of image may improve clicks in the short term. But over time, it can create returns, bad reviews, customer complaints, and compliance risk. So the real capability Amazon sellers need from AI image tools is not just generation. It is control. That is the problem BeePOP AI is built to solve. BeePOP helps sellers turn product images into Amazon-ready visual assets while keeping the product accurate, consistent, and structured across SKUs and variations. Not random pretty images. A controlled visual workflow for listings. comment is “beepop” must follow, send you link

  • lovinglalit
    Lalit Kishore 🇮🇳 (@lovinglalit) reported

    @AmazonHelp Everybody is escalating only since 6th. But could not ‘escalate’ till now. Extremely slow escalation. Don’t know how you escalate, to whom you escalate and unfortunately whether the escalatee does something or further escalate only? The vicious round of escalation continues…