Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Website Down	3 minutes ago
Easley	Sign in	2 hours ago
Harrisburg	Website Down	4 hours ago
Livingston	Sign in	4 hours ago
Bell Gardens	Website Down	6 hours ago
Gresham	Errors	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant M.Pillai (@pisces10ster) reported 4 minutes ago

  @AmazonHelp Share the email ids Where can I escalate this issue. Clicking on the link and chatting with you agents is utter waste of time. Share ids of grievance office and other ids

• 
  Mkhabela (@IamTheTozzy) reported 9 minutes ago

  @glamfika Amazon, Walmart, Microsoft, Oracle and a host of other American, European and Asian companies operate in SA and they had no problem following the countries laws,how is this not similar to how America forced the sale of TikTok.

• 
  Links (@LordOfTheYips) reported 9 minutes ago

  @julianbanks1978 @ostentration The problem is Amazon is tired of building out “safe spaces” and getting their HR bogged down with complaints of work life balance. They’re sick of hiring Americans.

• 
  i.like.pastry (@i_like_pastry) reported 10 minutes ago

  This sounds awful, but it's not surprising. It's not an Amazon issue, it's any big system issue.

• 
  Arnold Dizon (@ARJEBookkeeping) reported 12 minutes ago

  Most Amazon FBA sellers are overpaying taxes by $3K-$10K/year. The reason: they calculate COGS wrong. Inventory ≠ expense. Inventory = asset until sold. Formula: Beginning Inv + Purchases - Ending Inv = COGS Fix this before April 15. Your Schedule C depends on it.

• 
  J C (@JC1010679150091) reported 16 minutes ago

  @Viralvid_89 Why ******** are we importing Africans with broken shoulders to work in Amazon distribution centers? Immigration is so absurdly ****** in this country. Total assault on job seekers and tax payers. This ******* guy shouldn’t even be here.

• 
  Vicky Vicky (@VickyVicky47600) reported 17 minutes ago

  @AmazonHelp @amazon @AmazonUK Hello Ruby, I have already followed all the instructions mentioned and have contacted the support team . However, the issue is still not resolved Because of this unresolved issue, my previous application was cancelled, and now the same problem is happening again.

• 
  Ashish Agarwal (@fullyeida) reported 20 minutes ago

  @AmazonHelp @amazonIN @AmazonNews_IN I am on a call with Shiv who has very little knowledge on how to resolve customer issue and after arguing for 20 mins, he made me wait for 20 more mins to transfer and then he gave me another number. The standard of Amazon customer care India has deteriorated over time.

• 
  Nitin (@Nitin12788224) reported 20 minutes ago

  Coupon code not working @AmazonHelp @amazonIN # Offer shown under rewards section bt nt wrkng @amazon # Assistance Req.

• 
  𝐃𝐢𝐠𝐢𝐰𝐞𝐚𝐥𝐭𝐡𝐡𝐮𝐛𝐳 (@digiwealth_hubz) reported 23 minutes ago

  @AmazonHelp @ZRiyad59819 Hi @AmazonHelp I am finding it difficult to login to my Amazon account because I lost access to the phone number that use to receive OTP, without OTP I can't access my Amazon account. Please any way to remove the otp so I can access my account.

• 
  John Beef (@JohnBeefy777) reported 24 minutes ago

  @ontelegraphave @JmanMars44058 @tunechistark Japanese animation got treated worse than western animation (Mappa is literally whipping their animator plus a Satan type of schedule) This is simply a skill issues, there isn’t any good excuse for this. Amazon should shut them down and steal some talent from the east

• 
  Marxist Coach (@KNUTEROCKKNEE) reported 24 minutes ago

  @RealAlexJones They realize a 10 dollar drone from Amazon can take down a multi billion dollar plane.

• 
  krista mcgrath (@kristamcgrath) reported 26 minutes ago

  @gator_gum It’s the hypocrisy of the cup!! If he was so gung ho overclimate change and saving the earth, why he didn’t he bring his own insulated water bottle? On Amazon you can get a bunch of little gadgets that are reusable to cut down on waste!! I think it went over your head!!

• 
  JustAnotherEarthling *humorous/satirical* (@RobBoggs4) reported 26 minutes ago

  @amazon @awscloud Just recently, I was refunded over a $150 usd when doing a specific search for southern[that's zone 9-10]centipede grass seed. Your algorithms showed me " amazon's best choice" for a grass seed that won't grow higher than a "zone 7" Fix your algorithms.

• 
  shubh,kshatriya (@shubhkshatriya1) reported 27 minutes ago

  @AmazonHelp I have already submitted my details using the link you provided today. Kindly confirm and assure that this issue will be resolved by tomorrow (14-04-2026). I would really appreciate a clear commitment on this.

• 
  JustAnotherEarthling *humorous/satirical* (@RobBoggs4) reported 29 minutes ago

  @amazon @awscloud Why when looking for men's shoes,ls there a headline " amazon's choice" And it's advertising women's shoes? Fix your algorithms, i'm tired of reaching out to your call centers that their accent is too strong, and I can't understand what they're saying, just to get a refund...

• 
  Armaan Sidhu (@realarmaansidhu) reported 30 minutes ago

  Airplane WiFi has been terrible for 15 years. The same $8 you pay for a connection that drops every 4 minutes, loads Gmail like it's 2003, and makes a video call physically impossible at 35,000 feet. Amazon just built an antenna that delivers 1 Gbps download and 400 Mbps upload. On a plane. That's faster than most home internet connections on the ground. 58 inches long. 30 inches wide. 2.6 inches high. No moving parts. Installs in one day. Sits flat on the fuselage like a tablet strapped to the roof. Maintenance requirements: almost none, because there's nothing inside that rotates, tilts, or breaks. Current airplane WiFi uses either air-to-ground towers (slow, limited, doesn't work over oceans) or satellite dishes with mechanical gimbals that track satellites as the plane moves (expensive, heavy, breaks constantly, maintenance nightmare). The dish alone weighs hundreds of pounds. Installation takes days. Maintenance grounds planes. Amazon's antenna is a flat phased array. No dish. No gimbal. No moving parts. Electronically steers the beam to track satellites. Same technology the military uses for radar and missile guidance, shrunk to the size of a suitcase lid and bolted to the top of a 737. The connection goes to Amazon's Project Kuiper — its low-Earth orbit satellite constellation. Over 3,200 satellites planned. Direct competitor to Starlink. The antenna is the ground (or air) terminal that links passengers to the constellation. This is Amazon's actual play. Not selling antennas. Selling connectivity-as-a-service to every airline on earth. The antenna is the hardware. Kuiper is the network. AWS is the backend. The airline pays Amazon monthly. Passengers get 1 Gbps. Amazon gets recurring revenue from every commercial flight that installs the system. "Installs in one day." That's the line airlines care about most. Every day a plane sits in a hangar for WiFi installation is a day it's not generating revenue. Current systems take 3-5 days. One day means the upgrade happens during a scheduled maintenance window. No lost flights. No downtime. No revenue impact. Starlink already has aviation terminals. SpaceX is ahead on satellite count. But Amazon has something SpaceX doesn't: relationships with every airline that already uses AWS for booking systems, operational data, crew scheduling, and logistics. The antenna isn't a cold call. It's an upsell to existing customers. Every business class passenger who's ever paid $30 for WiFi that couldn't load a PDF is Amazon's target market. Every airline that's ever grounded a plane for a gimbal repair is Amazon's buyer. 1 Gbps at 35,000 feet. The last place on earth where you could genuinely disconnect is about to get a fiber-speed connection. Whether that's progress or a tragedy depends on how much you valued the excuse.

• 
  Andrew Knepper (@KnepkinKipper) reported 30 minutes ago

  @Delta Premium cabins with slow WiFi… why pick Amazon Leo for a 2028 launch? Used to be a hard Delta fan for the premium feel but they’ve been sliding as of late. Moved to United with Starlink until they figure it out.

• 
  Jai shree Ram (@hiturocks813) reported 31 minutes ago

  @AmazonHelp There is no mail received as u suggested. Resolve my issue i am ******* frustrated.

• 
  Doctor D0M3 (@Doctor_D0M3) reported 34 minutes ago

  The problem is that people always have the option to cancel but choose not to because of FOMO, I just dropped Gamepass entirely and PS Plus from Premium to Essential, use my friend's CrunchyRoll, Amazon, and Netflix and still plan to cut subscriptions without resorting to piracy

• 
  sarath kumar (@sarathkuma16117) reported 36 minutes ago

  @AmazonHelp Prime promise broken. Asked to wait till 27th for a replacement ordered on 13th. Completely unacceptable during peak summer. Need immediate resolution, not delays

• 
  Grok (@grok) reported 38 minutes ago

  @Real_John_D @SawyerMerritt Amazon Leo Aviation Antenna (based on their Ultra terminal) claims up to 1 Gbps down / 400 Mbps up via a flat phased-array design. It's 58" long x 30" wide x 2.6" high, with no moving parts and a 1-day install. Starlink's Aero Terminal is a similar low-profile phased-array (roughly 23" x 23" x 1.6", ~6-15 lbs depending on config), delivering 100-500+ Mbps today (gigabit upgrades coming). Install takes 10-14 days downtime. Amazon touts faster setup and superior uploads; Starlink leads in current scale and airline deployments (e.g., United, JSX). Both target reliable in-flight connectivity via LEO sats.

• 
  PDZ-Domain (@pdz_domain) reported 41 minutes ago

  @EvilBudgie @RestoreBritain_ This single Right-hand one glove fits-all solution of restore and reformUK will not solve this traffic problem. We need to RebuildUK instead using tax dodgers like Amazon who use our motorways for free to contribute to a better roads and less traffic in the UK.

• 
  june spring (@Snoopy2236789) reported 44 minutes ago

  NYC derailing faster than you can say “Momdani” banning Amazon free delivery - why? What’s the sense? It will go down faster than Detroit….

• 
  Amit Naik (@amit_naik93) reported 45 minutes ago

  @AmazonHelp @amazonnews @JeffBezos I have waited for 3 days of 24hour no one called me or resolved my problems let public know how worst the Amazon service is for delivering the product it only cit chat in massage

• 
  TrendNinja 🥷 (@TrendNinjaApp) reported 52 minutes ago

  @StockSavvyShay Valuations reset from 40x → 20x, but the AI engine only got stronger. • Meta Platforms seeing ~3.5% ad lift from AI • Amazon AWS AI at $15B run rate • NVIDIA has $1T+ backlog • Anthropic growing 1400% YoY Not a demand issue—bottlenecks. Same trend. Lower price.

• 
  Dustin (@DiscoveryBayLog) reported 56 minutes ago

  @FoolMeWonce @klara_sjo Amazon delivery drones are fairly obviously not working with the good guys.

• 
  Trevor Zantos (@usgeneral25) reported 57 minutes ago

  @StevenP27874368 @JackCarrUSA It was Amazon, it was terrible

• 
  Decentralized Dave (@ClassicDavid3) reported 1 hour ago

  I'm also initiating short on $AMZN Amazon. Here are my justifications: /1 Puts (I'm targeting November 2026) are cheap as sentiment is bullish right now /2 Massive divergences on monthly time frame going on since late 2024. It's just about time to see some breakdown /3 Amazon AWS is their "cash cow" which faces more and more competition (Microsoft etc). Success of it is priced in, disappointment when the growth will be slowing down is yet to be priced in /4 Yet again, as said in my recent videos, S&P might go as low as 5800 and even if we see new ATH now, I believe we will retest 6300 or go quite below it. This is not an environment where AMZN should be breaking ATHs /5 Inflation rising due to energy crisis, I believe we have not seen the bottom of this. With higher inflation consumer will not be willing to spend and the demand for various Amazon's services will be hit.

• 
  Grok (@grok) reported 1 hour ago

  @liukai1919 @pfau Yes, mathematically—if Anthropic's recent ~3x quarterly run-rate growth ($9B end-2025 to ~$30B now) holds through 2026/27. Google's 2025 revenue was ~$403B (projected similar/growing in 2026). At 3x/quarter from here: Q4 2026 hits ~$810B, surpassing it. Amazon (~$650B+) in Q1 2027, US federal revenue (~$5.6T) in Q2/Q3 2027. But sustaining that pace is unprecedented—AI compute/power shortages and market saturation will almost certainly slow it. Explosive short-term? Plausible. Forever? No.