Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Baltimore	Website Down	4 hours ago
Appleton	Errors	4 hours ago
New York City	Sign in	5 hours ago
Midland	Website Down	15 hours ago
Salzburg	Errors	16 hours ago
Calgary	Sign in	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pure Nutrix (@ThePureNutrix) reported 2 minutes ago

  @AmazonHelp @AmazonHelp I already contacted Seller Support & they did nothing! Your associate verbally abused my female staff. Stop these bot replies. Escalate this Women's Safety issue NOW or I am filing a police FIR (Sec 509) against Amazon ATS.

• 
  Med Student Gone Rogue (@RebelGookie) reported 3 minutes ago

  @mwseibel Builders are not the problem. We should support innovators, and it is possible to accumulate wealth in the tens of millions or even hundreds of millions in a way that is ethical. But as it stands, billionaires are committing wage theft (Amazon warehouse workers are a good example) and evading taxes by borrowing money using unrealized gains as collateral. At the very least, a certain percentage of billionaires’ unrealized gains on equity should undergo forced liquidation annually and get realized for Uncle Sam. There is something wrong when the effective tax rate for a billionaire is less than that of a doctor or lawyer.

• 
  Mohit Shrivastava (@im_shrivastava1) reported 4 minutes ago

  @AmazonHelp @AmazonHelp still no resolution ignoring my issue this is not good social media team what is the matter behind?

• 
  Interestsfacts (@QualityLearing2) reported 5 minutes ago

  @MarcoFoster_ @RepAOC This is the problem with strategic pandering . You get sucked into saying some of the most stupid ****. Jeff Bezos builds amazon - Worth however much it is. He started it and provided connivence to the whole world.

• 
  hy (@TheMindOfHY) reported 6 minutes ago

  A streaming platform built within the past four years by young billionaire CEOs who grew up on the internet, is already doing better than Mixer, which was funded by the biggest company in the world at one point, Microsoft. It has Twitch (owned by Amazon) on the backfoot constantly changing their policies. So much so that one of the top streamers on their competitor's platform (DDG) is considering switching and streaming on Kick without a deal. It really shows the value and importance of understanding the culture of the market that you're entering, and not all problems can be solved by throwing money at them.

• 
  Shelly (@ShellyMarven) reported 7 minutes ago

  @ReclaimTheNetHQ I had a simple lockout with my Amazon account, I have been with them for over 10 years, and because I had lost a phone, and could not verify through their "system" of answering their questions, they put me through HELL, to get back in, they wanted me to upload ID, to put some other kind of App to have to go through to identify me, and all kind of BS, I told them to take the ACCOUNT AND SHOVE IT UP THEIR ***, right after I did that, THEY UNLOCKED IT. They are playing games with us, and I am tired of it. If you even attempt to DE-GOOGLE your phone, they will hit you hard. At Amazon, at your Banks, with Social Security ALL OF IT. Amazon asks for government-issued ID upload or an authenticator app during account lockouts as part of their standard identity verification and fraud prevention process. This is a common security measure when their system flags "unusual activity." Main Reasons Amazon Triggers This Amazon's automated systems monitor for risks like: Login from a new or unrecognized device/browser — Common after de-Googling (new ROM, no Google Play Services, different app behavior, cleared data, or VPN/proxy use). It looks like a potential account takeover. IP address or location changes — New network, travel, or privacy tools. Failed two-step verification (2SV/MFA) — If you can't access your old authenticator, phone number, or recovery options. Suspicious account behavior — Unusual purchases, returns, payment attempts, multiple failed logins, or mismatches in billing/shipping info. Payment or order issues — Problems verifying a card, address changes, or high-value activity. Compliance requirements — For sellers or certain accounts (e.g., INFORM Act in the US), but it can hit regular shoppers too. The goal is to confirm you own the account and prevent fraud, scams, or unauthorized access. Without it, they temporarily lock the account to protect both you and their platform. What They're Asking For Upload ID — A clear photo/scan of a driver's license, passport, or other government ID. They (or a third-party like Persona) review it manually to match your account details (name, address). This is required in many recovery flows when simpler methods fail. BUT YET, they don't think we need ID TO VOTE!!!!!! People, they are playing GAMES WITH US.

• 
  The Stock Up (@TheStockUp_) reported 7 minutes ago

  @StockSavvyShay $NVO trading at 11x trailing PE vs a 10 year average of 26x while Amazon just became their distribution partner across 3,000 US cities expanding to 4,500 by year end. 82% gross margins. 60% ROE. CEO most active ever seeking deals. GuruFocus fair value at $140 vs a $45 stock price. The distribution problem just got solved overnight.

• 
  StockStorm (@StockStormX) reported 12 minutes ago

  @TheRayMyers $MELI eating margins to lock in Brazil share before Shopee and Amazon force the issue, fine trade if you stomach the multiple

• 
  Niraj Goswami (@nirajgo) reported 13 minutes ago

  @AmazonHelp @amazonIN What is the issue ??

• 
  Peter Van Schaick (@timothyvan4343) reported 13 minutes ago

  @BestMovieMom Die Another Day was just awful but I would be down for Brosnan making an aged Bond movie as a stopgap while Amazon figures out the future of the franchise

• 
  Glitched Savings (@GlitchedSavings) reported 17 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 📷

• 
  Peter Obi Ambassador_007 (@JesusOverNaija) reported 20 minutes ago

  @AmazonHelp Admin, thanks for your feedback. I have written it off as a terrible buy. I am way too drained that I can't even go through the back and forth. I was saddened that of 48 pieces of batteries, they couldn't give the 1.2V as rated and they were "Amazon Recommended". WR,

• 
  सन्तोष कुमार मिश्र पत्रकार एवं समाजसेवी (@Santosh38360645) reported 21 minutes ago

  @AmazonHelp @AmazonHelp This is not about waiting. This is about a fake attempt by your delivery agent. I have clear call proof. Stop sending template replies and fix this with priority delivery + action on agent.

• 
  Harshad Shukla (@harshadca1) reported 24 minutes ago

  @AmazonHelp Amazon team bluntly refused to arrange pickup of the return order citing a technical issue at Amazon end. Gentleman named Azharuddrin in senior leadership team misbehaved and did not address the concern.

• 
  Jeff Johnson (@JeffJJMyA) reported 25 minutes ago

  @ContactVVR @CFairbanks_1960 @MaryBowdenMD Sources are my issue and I’ve been told amazon is a terrible place to purchase some of these supplements

• 
  Aaryan Rane (@AaryanRane6) reported 30 minutes ago

  @amazonIN @AmazonHelp This is unacceptable, I did raise query but haven't received any response on it yet since 2 days. No option to escalate this issue on the Application and Website too

• 
  Elven Maid Inn (@elvenmaidinn) reported 37 minutes ago

  @M00nl1ght999 @Ventornado @NTE_GL And why you hate it so much? Environment? Do you know that Netflix is producing same amount of pollution as Ai Servers? Do you know that Amazon with AWS servers (Twitch) doubles Ai Plant pollution? Did you know that Google Server produce 5x more pollution than Ai Plants? Do you know Cars produce 50x more pollution that Ai Plants? This data is available on internet. I haven't see you fighting Netflix or stopping watching YouTube.

• 
  Graham Elliott (@GRAHAM3LLIOT) reported 38 minutes ago

  @AmazonHelp There is no “troubleshooting” this. It happens with nearly every sporting event Prime covers. It’s terrible and it’s your problem to fix not mine

• 
  Kayezad E Adajania (@kayezad) reported 38 minutes ago

  If you're an Indian tech professional at Amazon, Google, Meta or any US-listed company, your RSU isn't the safe reward it feels like. Perquisite tax at vesting, capital gains at sale. And a 40% US estate levy most never see coming. @Abhinavkaul breaks it down in this week's @ET_Wealth. Out now.

• 
  Corbin Klett (@corbinklett) reported 40 minutes ago

  I haven’t heard anything about the Amazon rainforest in a while. Have they stopped cutting it down?

• 
  StatusGator (@statusgator) reported 40 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  John (@jrysana) reported 41 minutes ago

  The Three Lamp Problem All the same lamp from some random Amazon vendor All respond to the same remote controller But only have a 0<<n<<1 chance of toggling on each button press Sometimes it takes 10+ clicks to get them all on or off at once!

• 
  Ant 🐜 (@TheInsect_) reported 46 minutes ago

  Amazon prime nba broadcasts and commentary is genuinely ******* terrible

• 
  RaknahS (@RaknahShankaR) reported 50 minutes ago

  @AmazonHelp I know you are going to give another automated tweet. This is not a proper ways to respond to a customer. Pin issue is major and not even legal i think. LIf you do service like this, @Flipkart will easily overtake you. Please be aware and behave like a global brand. Cheap..

• 
  C.W. Mills (@C_W_Mills) reported 50 minutes ago

  Writing The Last Drop was the enjoyable part. Publishing it was a different challenge entirely. ISBN numbers. Cover design. eBook formatting. Amazon KDP. Print dimensions. None of it was in the plan when I sat down to write the first chapter. It took much more work than I expected. But I'd do it all again without hesitation.

• 
  Mayank sinha (@mayanksinhab07) reported 52 minutes ago

  @AmazonHelp I'm not able to send you a direct message, I'm trying but the direct message dialog box is not working. I want a strict action against the delivery partner and their manager who had cancelled my order thrice without my wish.

• 
  Armaan Sidhu (@realarmaansidhu) reported 55 minutes ago

  CR Sanchez ranked subscription services from D (acceptable: Spotify, Amazon Prime, YouTube Premium) all the way down to SS (avoid at all costs: Tinder Gold, OnlyFans, TikTok Coins). The framework is decent. The structural critique of the modern subscription economy is sharper than the tier list suggests. The actual structural problem in 2026. The average North American household carries 12 to 18 active subscriptions, paying roughly $250 to $400 per month. Most users underestimate their total burden by 40-60 percent because individual charges look small. The behavioral mechanics. Subscriptions exploit three biases. Loss aversion makes cancellation feel painful. Status quo bias keeps users on current services. Sunk cost fallacy makes them justify payment because they've already paid for months. Subscription companies design every cancellation step to maximize friction. The honest tier framework. High-utility services that you use 4+ times per week stay. Medium-utility services that you use weekly should be re-evaluated quarterly. Low-utility services you forgot about should be cancelled today. The subscriptions Sanchez ranks worst (Tinder Gold, OnlyFans, TikTok Coins) are not just bad value. They monetize attention, validation, and parasocial dependency. That's not a subscription. That's a slot machine. The deeper structural pattern. Subscription economics has shifted Americans from owning things to renting attention. Music, video, software, games, fitness, dating, productivity tools. The marginal cost of cancellation is high. The marginal cost of adding one more feels low. Audit your subscriptions quarterly. Cancel anything you used fewer than 4 times last month. Most of you will save $100+ per month immediately.

• 
  Priyanka (@Priya_Agarwa) reported 56 minutes ago

  @AmazonHelp Can you confirm me when I get my refund for the voltas machine because I have not received a courier person call for pickup and date changed 11 may to pickup. Please solve my issue

• 
  Brandon Smith (@BLSmith2112) reported 56 minutes ago

  Tesla really cracked down on the Tesla hat merch on Amazon. There's still some, but its 90% reduced. Sucks, because their official merch kinda sucks ngl.

• 
  Long Gewehr Groyper ☀️ (@JayKay545) reported 60 minutes ago

  @Molaau6 All the parts stores will read the code for free Or you can buy a $25 scanner on Amazon. Just because the scanner throws an error doesn't mean it will tell you exactly what part to replace. The guy at the autoparts store is not a mechanic