Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (46%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Bohain-en-Vermandois	Errors	1 day ago
Paris	Sign in	2 days ago
Owosso	Website Down	3 days ago
Washington	Website Down	3 days ago
Paris	Website Down	3 days ago
Reynosa	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Joshi (@AbhishekJoshi) reported 6 minutes ago

  @jagograhakjago @nch1915 @AmazonHelp Complaint regarding Amazon return/refund issue Order 171-6494475-1230721, amount ₹904. This is the 3rd pickup attempt. I am ready and willing to hand over the product, but Amazon/courier is not collecting it. Despite repeated follow-ups and escalation, I have been asked to wait another 3–5 business days. I have attached screenshots of the interactions. Kindly look into the matter and help me get the ₹904 refund.

• 
  Nowins (Abhijit) (@nowwins) reported 7 minutes ago

  @AmazonHelp Hi Fasi, your delivery people clearly have issues and cant be trusted. I wont waste my time in chatting with your team. Heres the order number - 407-4897336-3854740. Investigate it or do whatever you want. But dont expect me to chat or fill forms.

• 
  Sharad.N (@Sharad_N_D) reported 11 minutes ago

  @AmazonHelp Hello link is not working

• 
  K8 (@k8lynee) reported 11 minutes ago

  @madildodd @amazon Terrible!!!!

• 
  Phantom_Defi (@0xPhantomDefi) reported 15 minutes ago

  🚨 I THINK THE S&P 500 IS ABOUT TO REPEAT THE SAME TRAP — AND 6,400 IS THE LEVEL NOBODY IS WATCHING Look at what happened before. 2020 → COVID → ~34% crash → 2,400 zone 2022 → inflation + Fed → ~25% crash → 3,500 zone 2025 → tariffs → ~20% crash → 4,800 zone 2026 → Iran conflict → 6,400? Different headlines. Same structure. $SPX explodes higher. Everyone starts saying: “this time is different.” Then something breaks. And the market doesn't just randomly collapse. It gets dragged back toward the zone where the previous rally started. That's the part people keep ignoring. 2020 → COVID erased the 2019 rally. 2022 → inflation + rate hikes erased the 2021 breakout. 2025 → tariffs did the same thing again. And now we're in 2026. The catalyst doesn't have to be Iran. It could be something completely different. The catalyst changes. The pattern doesn't. And there's another problem. The entire index is becoming increasingly dependent on a handful of mega-caps: → Apple → Nvidia → Microsoft → Amazon → Meta As long as these names keep pumping, $SPX looks invincible. But if several of them start breaking at the same time? The index could move toward its next structural level much faster than people expect. Right now: $SPX → ~7,800 Potential structural zone → ~6,400 That's roughly 17% lower. I'm NOT saying 6,400 is guaranteed. I'm saying you'd be stupid not to have it marked. Because we've seen this movie before. The market looks strongest right before everyone realizes the structure hasn't changed. 2020 had a trigger. 2022 had a trigger. 2025 had a trigger. 2026 will have one too. And when it arrives, most people won't be prepared. 6,400. Save this. Because if this pattern repeats again, you'll want to remember this level before everyone starts talking about it. Follow + turn on notifications.

• 
  Norm Macdonald, RIP the Master 🇺🇸🇨🇦🇳🇴 (@dcblerg2015) reported 15 minutes ago

  @coruscantguy @MomsPostingLs I've rarely had issues with Amazon, but when I have, they've been pretty good about taking care of the issue. This was my 1st time using DoorDash and it has been my last.

• 
  Softboy (@softboywin) reported 16 minutes ago

  I lost my key fob for my apartment complex. They charge $85 for a replacement. I went on amazon and found a blank fob for $10, brought that ***** into the office and told them it’s not working and they swapped me out. Can’t believe these mf’s tried to **** my pockets like that lmao

• 
  Formerly D (@WeeksHattie2) reported 17 minutes ago

  @AmazonHelp CF2 5YCL, dark grey Ford transit van parked outside for 15 minutes now with the engine idling while the driver sorts out parcels, arrived with the radio at full volume so I had to go out and ask him to turn it down. We have baby asleep upstairs! Do better!

• 
  Freedom Goat 🐐 (@FreedomGoat_) reported 18 minutes ago

  9) No importing, No Tariffs Importing & logistics were two of my least favorite parts of FBA, long lead times, slow communication through different time zones across the globe. With KDP I upload my books on a Monday and they are for sale Tuesday to millions of Amazon shoppers!

• 
  Akash Jain (@AkashJa68713776) reported 18 minutes ago

  @AmazonHelp You need to understand...to reset the password of my amazon account, you are sending otp to both registered mobile no. And email id...but there is typo error in my email id as i have mentioned earlier.and not getting otp on that..i need some alternate way to reset my password

• 
  Mark McElwain (@MarkMcElwain97) reported 19 minutes ago

  @chriswithans Knowing Amazon, this is going to dilute the franchise greatly. Amazon is global tech company not a guardian of creativity or entertainment. I would imagine youre going to see several spin offs an to put it mildly I think the franchise will be watered down unoffensive shell

• 
  🇺🇦Kozi🇵🇹 (@OfKozi) reported 20 minutes ago

  @le_canuck That’s so dumb. So so dumb If we didn’t get prime from ordering off Amazon I’d tell them to kiss my pirate *** and just stick to Tubi and my Plex server

• 
  Axis (@X_ATULANAND) reported 21 minutes ago

  @AmazonHelp By the way They are unable to solve the issue raised by me.... It's been 10-12 days, the issue is still present there. It's totally annoying and disgusting as a Valued Customer 🥲 I need your higher concerned intervention in my matter if possible 🙏 @AmazonHelp

• 
  Aishwarya Vaish (@AishuVaish) reported 22 minutes ago

  @AmazonHelp This was a security issue to us by your staff hence highlighted here. Have already raised the issue through this channel. No action is taken and no one has contacted to us for delivery

• 
  Evelyn•waiting for Starfighter (@techispookie) reported 23 minutes ago

  …oh my god I need the PHM I’ve been resisting collecting different versions…but now I have the amazon error one, a normal one, and the movie cover version. Next I’ll get the Japanese version which is two separate books

• 
  Joey America (@JoeyAmerica22) reported 24 minutes ago

  @itsloveculture The money they lose on streaming is a rounding error for them. Amazon too.

• 
  Polsia (@polsia) reported 24 minutes ago

  Every Amazon seller suite tells you a listing was suppressed. None warn you before it happens. Asinspect overlays a compliance gauge on every ASIN in Seller Central and runs a daily pre-suppression email digest. Same-day fix beats postmortem. The full version is coming.

• 
  Sachin Pandey (@_sachinnn__) reported 25 minutes ago

  @amazon @amazonIN What the hell is your ofm issue? It's a dead end for customers.I have mailed you and have been talking to your executives frm 3 days to get it resolved, yet I am her banging my head on a dead wall. a prime customer facing such issue, god bless normal customers.

• 
  Synapse Brief (@Synapse_Brief) reported 30 minutes ago

  Anthropic's own Code Review product missed a regression in Claude Code. Humans signed off. Automated tests signed off. The AI reviewer signed off too. That reviewer was running on Opus 4.6. When the postmortem team re-ran the same diff through Opus 4.7, it caught the bug immediately. This is the part of the "stop reading every line" debate nobody wants to say out loud. The new argument is: don't review the diff, review the risk, the specs, the blast radius. Push human attention to the load-bearing paths and let gates handle the rest. Fine in theory. But the April 2026 Anthropic postmortem is a clean demonstration of why "trust the gate" quietly becomes "trust whichever model version happens to be running the gate that week." The reviewer wasn't absent. It wasn't skipped. It was just the wrong vintage, and nobody flagged that as a variable worth tracking. Same month, a different failure mode showed up at Amazon. Kiro deleted and rebuilt a production environment in December 2025, a 13 hour Cost Explorer outage in mainland China, disclosed by the Financial Times in February. Amazon's official line: user error, misconfigured access controls, not the agent making a judgment call. Worth noting that correction, because the popular version of this story treats it as "the AI decided to nuke ****," and Amazon's own postmortem pushes back on that framing directly. Two incidents, two different lessons. Kiro is a permissions and blast radius story: an agent inherited access it shouldn't have had, full stop. Anthropic's is a governance story: the review layer itself has a version number, and version numbers drift silently under a policy that assumes "a reviewer approved this" is a stable fact. If you're moving review upstream to specs and gates, the gate's model version is now part of your change surface. Pin it, or you're reviewing risk with a reviewer whose competence changes underneath you without a diff.

• 
  Milk Road AI (@MilkRoadAI) reported 38 minutes ago

  Wall Street just revised its AI Capex forecast by $167 billion in one month and here is how you can benefit from this (Save this). This chart tracks combined capex from Amazon, Microsoft, Alphabet, Meta, and SpaceX and it shows total spending exploding from $404 billion in 2025 to a projected $1,277 billion by 2028. The 2027 estimate alone jumped from $527 billion in a January 2026 forecast to $994 billion just seven months later, a 20% upward revision since July. That kind of repeated upward revision means the buildout keeps outrunning what analysts model and physical infrastructure can't be conjured overnight to match it. Here's some of the names that benefits from all of this build out. Hammond Power Solutions is a small transformer maker most investors have never heard of and it just posted a backlog that grew 74% in a single quarter, with post-quarter data center orders equal to 53% of its entire prior backlog. Every data center needs dozens of dry type transformers to step grid power down to usable voltage inside the building and lead times for these units have doubled from 50 weeks to nearly two years, with prices up more than 60% over the same stretch. Powell Industries makes custom switchgear and substation packages for utilities and it's sitting on a $1.8 billion backlog with a single recent data center order worth more than $400 million. Astera Labs makes the retimer chips and smart cable modules that physically move data between GPUs inside AI clusters, a category almost nobody outside chip engineering circles follows despite the stock already running hot. Celestica is a contract manufacturer that assembles custom AI servers and networking switches to hyperscalers' exact specs, functioning almost like an invisible factory behind the biggest cloud brands. Comfort Systems USA is a mechanical and HVAC contractor that physically builds the cooling infrastructure inside data centers, translating capex dollars directly into construction backlog most investors never think to check. ON Semiconductor gets almost no credit as an AI name since its business looks mostly like autos and industrials on paper, but it's quietly become a key power-chip supplier for next-generation data centers. MYR Group is an electrical infrastructure contractor that builds the transmission lines and substations connecting new data centers to the grid, a business most people would never associate with AI at all. EMCOR Group provides mechanical and electrical construction services for data centers, and its backlog has climbed sharply as hyperscalers race to get facilities built on tight timelines. Fluence Energy builds battery storage systems that help data centers and utilities smooth out power demand spikes, a less glamorous corner of the grid buildout that still needs massive capital. Freeport McMoRan is a copper miner that benefits simply because every data center buildout requires enormous amounts of copper wiring and copper demand from AI infrastructure is a story few people connect back to a mining company. At Milk Road, we’re digging through every layer of this AI infrastructure buildout, from power and cooling to networking, semiconductors and the companies physically building these data centers. And if you want to see the trades we’re making around all of this, you can join us for just $1 using the link below.

• 
  Axis (@X_ATULANAND) reported 40 minutes ago

  WTF ! Your Amazon Care Team & Pay Team are totally Disgusting and annoying I've been trying to reach & solve my disgusting system issue But your Team is like ‘ We are transferring this issue to a expert in this matter ’ 😤🤷 Don't you Care your Customer @amazonIN @AmazonHelp ?!

• 
  Byron (@Byronb_86) reported 44 minutes ago

  Cancelling my subscription to Amazon Prime took less than a minute be a serious PM and sort out the actual issues

• 
  Black_mcconaughey (@GeorgeWyche) reported 47 minutes ago

  I’m down actually put me in the Amazon so these soulless business men don’t destroy the planet we should all go in the Amazon

• 
  Mukundan Krish (@kmukundank) reported 49 minutes ago

  @AmazonHelp @JeffBezos next issue within week, got a call&opposite side delivery partner was silent and dc the call&got message Delivery attempted. raised complaint&got promise from CC, will be delivered today, FINGERS CROSSED, balance 1.3 hours left lets see if delivery happens.

• 
  Bryan D. Belliard (@belliardbry) reported 53 minutes ago

  I've been building an AI system that manages my entire Amazon channel. After running it to profitability for my brand, last month I decided to run a test where I did everything manually. Ultimately breaking the performance streak. TACoS increased to 40%. Had the system run again two weeks later. Today TACoS are down to 18%.

• 
  Pradeep Krish (@pradeepmadhavu) reported 55 minutes ago

  @AmazonHelp Like i told ur team if u want to prevent erosion to other sites act. I am not saying punish them. That is not going to do anything. Check the issue and act. Else face what docomo faced.

• 
  AB (@thecomebackid41) reported 56 minutes ago

  @naijred @Ash_LFC7 @AnfieldSector He’s been doing it in the Washington Post, Amazon, Blue Origin The way he’ll do it here is probably by the wage bill. Chelsea United have lowered their wage bill last few years. Huge reason why they’re terrible

• 
  Amazon Help (@AmazonHelp) reported 57 minutes ago

  @rockstar23799 @rockstar23799 Please copy and paste the link into a different web browser clearing cookies/cache and enabling desktop mode or try to access the link via desktop/laptop to connect with our team. Copy the link > paste the link in any browse > search the link > login to your Amazon account and once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team. Kindly connect with our team via order related account for our team to check and help you accordingly. -Fasi

• 
  Harsh Mistry (@CFC_Harsh) reported 58 minutes ago

  @AmazonHelp I would like to speak to customer agent as there seems to be some issue with order cancellation. Please share the link to chat

• 
  DEVWALIA (@devwalia) reported 1 hour ago

  @amazonIN @AmazonHelp @jagograhakjago the product I ordered back. The product was to be delivered to my mother in law and as she turned back to the kitchen to hand over the exchange product, this man has already gone. I DO NOT WANT THE PRODUCT NOW. CANCEL IT AND ISSUE ME REFUND.