Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 02/18/2026 04:10

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (47%)

    Website Down (47%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (22%)

    Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
United StatesLos Angeles Website Down
United StatesPortland Errors
CanadaMontréal Sign in
United StatesBethlehem Errors
United StatesSoldotna Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • thorpe_schuyler Sky's Books & Other Word Scribbles 🖖✍️😼 (@thorpe_schuyler) reported

    @ML34ST You think you have terrible reviews for your book baby? You should see some of the ones that I have for mine on Goodreads and Amazon. You're not alone. Believe me. It's just trolls being *****. I know it hurts because you want so much for your novels. I'm the same way.

  • DrAzimShaikh Azim (@DrAzimShaikh) reported

    @AmazonHelp Said every customer agent, your issue will be resolved in next 24 hours, next 2 days, next 4 days. Will complete 2 months on 15th. And the issue is yet to be solved

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.42 ms (0.08 ms jitter) Download: 2414.70 Mbps (data used: 2.7 GB ) Upload: 2724.28 Mbps (data used: 1.7 GB ) Packet Loss: 0.0% Date: 2022-06-14 12:30:51 (JST)

  • A_Candle_Lit A Candle Lit (@A_Candle_Lit) reported

    I'm not sayin' we're in an all-out war, but my neighbor keeps shooting down the drone delivering my ammunition from #Amazon.

  • SpoonieAshlee96 🎗Ashlee Marie🎗 (@SpoonieAshlee96) reported

    @Etsy could you please create a feature where it tells you if you’ve purchased something before when you click on the item like they do on @amazon ?? I’ve bought too many duplicate patterns due to this exact issue!!!! #fixit

  • DrAzimShaikh Azim (@DrAzimShaikh) reported

    @AmazonHelp I received mail on 9th. I was told, issue will be resolved in 2-3 working days. Was also told will receive call regarding update of my issue on Monday. No calls!!! Now, I'll have to wait another 6-12 hours? Can you people for real, do your work?

  • hdpork Jacob B (@hdpork) reported

    @ThatEricAlper Blow the man down on amazon

  • DanTebo77 Dan Tebo (@DanTebo77) reported

    @AmazonHelp Teen account is existing user and get error it is already registered to a device

  • PANDURANG87 पांडुरंग शिवाजी शुभांगी शेलार (@PANDURANG87) reported

    @AmazonHelp In then above link only drop-down list are available not for chatting or customer care number

  • aaronibus62 Aaron Reed (@aaronibus62) reported

    I wanna strangle Amazon for problems with accessing their new FreeVee linear channels so am unable to watch classic Doctor Who episodes on it.

  • ring_span RING SPAN (@ring_span) reported

    Time for a so-bad-it's-good Burt Reynolds flick! RAVEN (1996) just arrived here at the homestead on Blu-ray in the mail from Amazon by way of MVD Visual and their 'MVD Marquee Collection'. Color me stoked!! This is essentially Burt's BROKEN ARROW. #BurtReynoldsBadMovieJoy

  • drahcir_rahl rahlzle dazzle 🇺🇦 (@drahcir_rahl) reported

    @AmazonHelp Delivery attempted today at 8:16 PM Unfortunately, we ran into an issue when attempting your delivery. We will try again. Details say' Delivery attempted, but business was closed. Baldfaced lie, but one yall use all the time.

  • JTap31 Jennifer Tapley (@JTap31) reported

    @amazon I can't add anything to my cart. Looks like others are having this issue, too, but no word from you... A little help over here! 😬

  • arorasandeep sandeep (@arorasandeep) reported

    @amazon facing problem regarding a solution for mobile adaptor..but not able to connect..

  • jagdeepgupta813 Jagdeep Gupta (@jagdeepgupta813) reported

    @AmazonHelp @AmazonHelp as I mentioned earlier, I already tried contacting customer care( 10 times calling, 4-5 time chatting, 10-12 emails) through that channel but I could not get a resolution for my issue. Then I tried to close my account but now I can not get my giftcard balance :(

  • plinian_put Plinian Put (@plinian_put) reported

    @natbrunell @ScottWapnerCNBC Bitcoin going up: store of value/replace the dollar Bitcoin going down: but but Amazon Lame

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 4.18 ms (0.20 ms jitter) Download: 2171.38 Mbps (data used: 2.2 GB ) Upload: 2858.75 Mbps (data used: 3.3 GB ) Packet Loss: 0.6% Date: 2022-06-14 12:00:54 (JST)

  • ghoultra edward (@ghoultra) reported

    @__vinyI maybe mobo or case, i recommend getting one off amazon that you can return if it doesn’t fix your problem.

  • ongodfuckevin Eazy Breezy Ghetto ***** (@ongodfuckevin) reported

    I hope all the wig businesses on Amazon shut down. THEY BE STOPPING MY BAG

  • anilbkamble anil kamble (@anilbkamble) reported

    @AmazonHelp You people are harassing me like anything now, does it take 15 days to resolve an issue? And still no update from your end...whom should I contact to resolve the issue now.neither your customer service nor you people are resolving my issue..

  • Yayaysus113 P. (@Yayaysus113) reported

    The alleged “Oceans 11” geniuses believe they have mastered Amazon search results after a couple weeks or months of basic study - not mention not very good given all their bill errors. Yet, JungleScouts who aggregated massive Amazon data still hasn’t mastered Amazon search..

  • DrAzimShaikh Azim (@DrAzimShaikh) reported

    @AmazonHelp So i can't get my issue solved via customer call, email and tweets.

  • _ShepherdAaron Shepherd Aaron (@_ShepherdAaron) reported

    @elias_isquith @RottenInDenmark In what world is she not free to to this, the criticism form trans people hasn’t resulted in government book burnings or having it taken down from Amazon. It’s a pretty fair criticism, and that’s what happens when you PUBLISH

  • marjamoo Marja Ricci (@marjamoo) reported

    @kugraduate I feel this. I have a desk picked out on Amazon. Hesitated. Price increased $100. I’m waiting for it to go back down. It’s been two months. It decreased today. Naturally. Because I’m heading out of town & won’t be here to receive it. You know if I wait, the price goes back up.

  • DanTebo77 Dan Tebo (@DanTebo77) reported

    @AmazonHelp can I get my 3 hours back that you've wasted. Problem still isn't fixed, and your recommendations aren't very creative. Restarting devices and logging out/in is beginner tech support, already tried that.

  • FrankGrimeson Frank Grimeson (@FrankGrimeson) reported

    @qhardy @null_recurring "straws and stalks", then we would have vegetation that would be able to grow there, which in turn would increase carbon sequestration from the atmosphere. For example, if we stopped cutting down trees in the Amazon in order to graze livestock, and instead 7/8

  • bitcoin2049 Jeff (@bitcoin2049) reported

    @JeremyRubin @CoinHeated Ha, just had this same conversation. I was like, see Amazon is down around 50% too and you buy **** off there everyday.

  • DrAzimShaikh Azim (@DrAzimShaikh) reported

    @AmazonHelp It's been Tuesday. No response from Amazon team, i was suppose to get a call regarding my issue on Monday.

  • SUMITGO89166917 SUMIT GOYAL (@SUMITGO89166917) reported

    @AmazonHelp Hello sir please help me help me help me help me my amazon account is blocked after 4 month not resolve my issue please resolve my issue please sir please sir complaid to complaid but not response amazon my prepaid order not received and refund not received

  • JANMESH268 JANMESH NAGORI (@JANMESH268) reported

    @AmazonHelp Social media escalation is not going in detail it seems. Amazon customer care team is recognising this issue and are sorry about it, whereas the social media team is just sending one way mails, giving conclusive statements .