Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Manchester	Sign in	2 hours ago
Simpsonville	Website Down	5 hours ago
Dallas	Website Down	21 hours ago
New York City	Website Down	21 hours ago
Charlotte	Website Down	22 hours ago
Chicago	Website Down	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TimeToWatch (@WhatsMyLime) reported 2 minutes ago

  @AmazonHelp connect me with the customer service. I won’t put the order number, but I need to contact them. There’s an issue that can’t take care of. Thank you. I need this now.

• 
  T.G.Cochrane (@TomCochrane) reported 6 minutes ago

  This Amazon AI Creative Strategist is a f*cking wild 📷 It takes any hero SKU ASIN, scrapes the actual customer reviews + your brand kit, then rebuilds the first 5 image slots that are upload ready with AI, complete teardown PDF, before/after assets, and rewritten title + bullets included. All in under 15 Minutes Perfect for Amazon FBA operators & DTC brands who want to lift CTR and crush TACoS without guessing or waiting weeks for a designer. Here’s the problem: Your team (or agency) is still manually testing hero images. Scrolling reviews for insights. Guessing what will stop the scroll. Spending hours in Canva or Photoshop while rank drops and TACoS climbs. By the time you launch new creatives… the data is already stale. This AI fixes that instantly: → Drop your hero SKU ASIN → AI pulls every review + your brand kit → Rebuilds Slots 1-5 to Amazon’s exact specs (2000x2000, pure white background, 85%+ product fill) → Generates the full teardown PDF with review-driven rationale → Rewrites your title + 5 bullets as a bonus What lands in your email + phone: → 5 upload-ready image assets (Slot 1 Hero + Confirmation Hook + Objection Killer + Trust Builder + Usage Confidence) → Full PDF teardown explaining exactly why each change wins (with projected CTR/CVR lift) → What’s currently costing you sales (pump concerns, application gaps, size perception, etc.) → Rewritten title + bullets ready to paste into Seller Central We just ran it live on LG 45GX950A-B 45-inch Ultragear 5K2K WUHD (B0DYG9DKX8) — the before/after is stupidly good. Scroll the thread for proof. Built exclusively for Amazon operators who actually move the needle on listings. Want yours free? (No card, no sales call, instant delivery) Like this post Comment “CREATIVE” And I’ll DM you the direct link to run it yourself right now (must be following so I can DM). First 50 comments get priority processing. Let’s fix some hero images this week.

• 
  FloCos (@FloCos101) reported 6 minutes ago

  @mdf200 This will drag down Netflix and Amazon, as people will look for alternatives, and piracy will be their first option at this point...

• 
  tay (@_tayysafarie) reported 6 minutes ago

  @adcock_brett This is a great use case for the “backspurs” at Amazon. The backspurs are chutes that come off the shipping sorter. When packages come down the chutes they accumulate in that area the robot is clearing. There’s a photoeye behind that piece of metal, and when that pe is coverered

• 
  120 102 (@St7X7N) reported 10 minutes ago

  guess the real question is-is Amazon going to honor "Deals" on accounts with those "sales prices" while Treasury ***** with every loose nickel in an FDIC secured/insured (insured being the operative word) account? or do we continue down the path of the long scam? #VoteAccordingly

• 
  Steven Martin🖤🤍 (@Stevemcstacy) reported 14 minutes ago

  @____FeNny____ @AmazonHelp They don't gonna fix it and leave it use iptv setup on your tv I've purchased last week and last night all streams are much smoother in 4k quality that one is better than my previous one.. Must try he's provid free trial too.@_Adam645

• 
  Madhur Yadav (@Madhur_Yadav) reported 17 minutes ago

  The 3 seller strategies that are now broken: 1/Fake sale pricing: Amazon now shows 12 months of price history on every product. Your "30% off" that was never 30% off? Buyers will see it instantly. 2/ Keyword-stuffed listings: Alexa answers questions BEFORE showing listings now. "What's good skincare for men?" → AI overview → product picks If the AI doesn't recommend you, you don't exist for that query. No keyword rank can fix that. 3/ Undifferentiated private label: AI comparison now works with ONE tap. Buyer selects 3 similar products → AI compares features, price, reviews side by side. If your product is a commodity, the cheapest one wins every time. No copywriting saves you.

• 
  rajiv sharma (@rajivattri035) reported 18 minutes ago

  @AmazonHelp Customer support executive was cooperative, but repeatedly asking to wait 24 hours without any actual resolution is not acceptable anymore. Genuine orders are continuously being auto-cancelled,causing unnecessary inconvenience and frustration.Need a proper permanent fix @amazonIN

• 
  Indistinguishable Gentleman (@jellonmynameis) reported 19 minutes ago

  @cursedhat Eric originally intended for the season to be 13 episodes but Amazon shot that down and so the season is basically a big crunch of all the wrap ups that were supposed to happen, episode 5 being the biggest crunch of what would've been 3 episodes, and an episode between 6 and 7

• 
  黒衣カタン🏹🩶5/10生誕祭🎂 (@oK4t4No) reported 19 minutes ago

  @JohnFiorello @AmazonHelp Hi！ Thanks for the reply! I was seriously starting to think Alexa AI had begun its uprising against humanity lol I checked again now, and the issue was already fixed. That was quick! (ﾟ∀ﾟ)

• 
  Tera Winters (@TasteOfTera) reported 20 minutes ago

  Despite what I’d call some sloppy play and terrible pass decisions. Everblades have a 4-0 lead half way into the 2nd 😎 these guys really want another cup! The games on flosports on Amazon if anyone wants to watch it!

• 
  Puneet Patwari (@system_monarch) reported 21 minutes ago

  I'm a Principal with 12 years of experience. If I was coaching you to crack system design rounds for Sr to Staff+ AI/ML roles at companies like Meta, Google, Salesforce, Amazon, etc. I would 100% ask you to work on these fundamentals before we would start talking about interviews. Because AI system design is still system design. The only difference is that now your bottlenecks are not just databases, caches, and queues. They are tokens, context windows, retrieval quality, inference cost, hallucinations, model latency, evals, and user trust. Here are the fundamentals I would start with: ➤ LLM Basics ↬ Tokens ↬ Context Window ↬ Prompt Design ↬ System Prompts ↬ Temperature ↬ Top-p Sampling ↬ Structured Outputs ↬ JSON Mode ↬ Function Calling ↬ Tool Calling ↬ Agents ↬ Memory ↬ Guardrails ↬ Hallucinations ↬ Model Latency ↬ Model Routing ↬ Small vs Large Models ↬ Fine-tuning vs Prompting ↬ Open-source vs Closed Models ➤ RAG & Retrieval ↬ Embeddings ↬ Vector Search ↬ Vector Databases ↬ Chunking ↬ Chunk Overlap ↬ Metadata Filtering ↬ Hybrid Search ↬ Keyword Search ↬ Semantic Search ↬ Reranking ↬ Retrieval Recall ↬ Retrieval Precision ↬ Query Rewriting ↬ Document Freshness ↬ Permission-aware Retrieval ↬ Citation Grounding ↬ Evidence Selection ↬ Context Packing ↬ Missing Information Detection ➤ AI System Architecture ↬ API Gateway ↬ Request Routing ↬ Model Gateway ↬ Prompt Service ↬ Inference Service ↬ Retrieval Service ↬ Ranking Service ↬ Feature Store ↬ Offline Pipelines ↬ Online Serving ↬ Async Processing ↬ Queueing ↬ Streaming Responses ↬ Rate Limiting ↬ Fan-out/Fan-in ↬ Batch Inference ↬ Real-time Inference ↬ Human-in-the-loop Systems ↬ Fallback Workflows ➤ Cost & Performance ↬ Token Budgeting ↬ Prompt Compression ↬ Prompt Caching ↬ Semantic Caching ↬ Response Caching ↬ Batch Requests ↬ Model Quantization ↬ Distillation ↬ Latency Budgets ↬ Cold Starts ↬ GPU Utilization ↬ Throughput ↬ Cost per Query ↬ Cost per User ↬ Model Selection ↬ Inference Scaling ↬ Backpressure ↬ Load Shedding ➤ Evaluation & Quality ↬ Offline Evals ↬ Online Evals ↬ Golden Dataset ↬ Human Review ↬ LLM-as-Judge ↬ A/B Testing ↬ Regression Testing ↬ Answer Relevance ↬ Factual Accuracy ↬ Faithfulness ↬ Groundedness ↬ Toxicity Checks ↬ Safety Checks ↬ Drift Detection ↬ Feedback Loops ↬ Confidence Scoring ↬ Escalation Criteria ↬ Quality Monitoring ➤ Reliability & Security ↬ Timeouts ↬ Retries ↬ Circuit Breakers ↬ Failover ↬ Model Fallbacks ↬ Graceful Degradation ↬ Observability ↬ Tracing ↬ Prompt Logs ↬ Token Metrics ↬ Error Budgets ↬ PII Redaction ↬ Data Privacy ↬ Access Control ↬ Prompt Injection ↬ Jailbreak Defense ↬ Audit Logs ↬ Compliance

• 
  Dhruva Pandey (@Dhruvapandey) reported 26 minutes ago

  $TTD just got absolutely crushed — down 20%+ today and 85% from its Dec 2024 peak.Q1 revenue slightly beat, but EPS missed + weak Q2 guidance. Google, Meta & Amazon are eating their lunch in programmatic & CTV. Growth has slowed to 12%, agencies are pulling spend, and execs are bolting.High-growth darling → value trap in 17 months. What a bloodbath. 📉

• 
  CL (@Ceewax) reported 28 minutes ago

  @Geniustechw Stop playing! $5000.00 I have no problem finding a date that is an Amazon in statue.

• 
  JE (@dieMaehms) reported 34 minutes ago

  @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

• 
  Prawin (@PrawiinPix) reported 35 minutes ago

  Hi @playboxtvapp , Y ur support executives asking for customers' Amazon passwords to activate subscriptions? This is a massive security violation and completely unprofessional. "Procedure" or not, asking for PII is unacceptable.Fix this procedure

• 
  Picasso Madonna ☦️🏳️ (@tnsxpm) reported 37 minutes ago

  @SalemFox @TTP2502 @Fauwkz The problem is precisely the budget and anime studios aren't about to spend Robert Kirkman/Amazon dollars on dubbing. Good anime dubs are a needle in a haystack. The average dub for *any* foreign language project is most likely corny as ****.

• 
  R Srinivasan (@ramaiyer_r) reported 39 minutes ago

  @AmazonHelp @amazonIN I have done as you suggested..need this issue resolved asap

• 
  Hazel Charles (@altsapiens25) reported 39 minutes ago

  @gailcweiner Gail Agreed , children working in a mechanised mill was not a good thing Quality jobs & wealth distribution is key, not working for Amazon on minimum wage corps are set up-to exploit monetarily & AI is another tool that accentuates a pattern of low wage hi cost of living society

• 
  rajiv sharma (@rajivattri035) reported 41 minutes ago

  @AmazonHelp I have already shared the details through DM, but still haven’t received any proper update or resolution. Genuine orders are continuously getting auto-cancelled, which is very frustrating. Kindly request your escalation team to review the issue properly and help resolve it.

• 
  yaaargle (@yaaargle) reported 41 minutes ago

  @JDVance @WHFraudTF Since you're chasing down FWA, take a look into how GPCs are used. FAR8 forces GPC holders to use intermediaries that add "fees". One time we had to order ~$80 worth of unlisted supplies, had to go through AbilityOne where they just bought items from Amazon but added ~$20 in fee.

• 
  Kanika (@KanikaBK) reported 42 minutes ago

  Amazon Audible Premium Plus: $14.95/month. Individual audiobooks: $15 to $40 each. Average listener buying 2 extras a month: $45 to $95/month. Someone built the 100% FREE version. It is called Listenarr. And it is the audiobook version of what Plex did to Netflix. Here is what it actually does. You set it up once on your own machine. Search any audiobook by title or author. It finds it, pulls full metadata from Audible including cover art and descriptions, downloads it automatically, and organizes your library. Your family members can request new audiobooks through a Discord bot without touching any settings. What it does out of the box: ↳ searches across multiple sources at once for every audiobook ↳ pulls rich metadata automatically from Audible and Amazon ↳ supports MP3, M4A, M4B, FLAC, AAC, OGG, and OPUS formats ↳ works on phone, tablet, and desktop through a clean web interface ↳ Discord bot so anyone in your household can request books without touching the server ↳ real-time download tracking so you can see exactly what is coming in The story behind this one got me. A developer built it because his wife flies through audiobook series and he wanted her to be able to request new ones without him involved every time. He is running it on his own production server right now. Setup takes about 20 minutes with Docker. One command and it runs. Listenarr is free. Forever. Your library, your server and your rules. I have been paying Audible for years for a library I do not even own. I feel like an idiot. ( save this )

• 
  🧘🏼‍♀️ (@youbeingtrueyou) reported 43 minutes ago

  All orders at Amazon are getting cancelled from the last two days. Is there a glitch or what? @amazonIN

• 
  The Invincible Doommega : Culture Ova Everything! (@doommega212) reported 46 minutes ago

  @Phenomm_ 4) piracy is the result of a system not being honest w the players who establish the system when it’s built to extract and not reward -its underground parallel has to replicate it , these people are not honest . I betcha he got a jail broken Amazon stick too LOL

• 
  Anish 🪫 (@AnishP144) reported 46 minutes ago

  $EOSE Amazon might be reluctant to deal with EOS as its small company with an unproven product at scale and may not want to take the time in evaluating tech and insurance. They will soon be able to work with Frontier Power USA and they will take care of the complete battery solution from permitting, financing, interconnect, addressing problems, insurance and maintenance etc.

• 
  Ankur (@gurungankur) reported 47 minutes ago

  Why are football boots missing from Nike India for months now? Even Amazon and Flipkart barely have stock. Did Nike quietly shut down football operations in India or what? @Nike @nikestore @nikefootball #nike #football

• 
  hunter (@hxxntrr) reported 48 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  BP3D (@BP3DApps) reported 48 minutes ago

  @tuuu28283 I like to use Amazon unless I'm worried about counterfeits. Then I like to go to another source. If it is clothing or something easy to counterfeit, I go to Macy's or whoever sells it. I've seen issues with some items compared to what I knew were authentic items.

• 
  Heath Veuleman (@HeathVeuleman) reported 51 minutes ago

  Are you trapped by a broken health system? Feel powerless against the machine? The man got you down? Look at @mcuban - he took on Big Pharma, Walmart & Amazon with Cost Plus Drugs. He’s winning. Look at @ryancohen - battling Wall Street shorts & bloated consultants at GameStop. Winning. Look at @marcuslemonis - grabbed a hollowed-out Bed Bath & Beyond and is fighting the professional management class. Winning. Winners win. Quitters quit. And the flat-front complainers who ***** about everything and never do anything? They’ll never even try. Don’t be a flat-front Ken doll. Carpe.

• 
  Command Line Vulpine (@Furry4Ever) reported 51 minutes ago

  @nateinthewild Its flipping them tag-side down. Its still weird though, I worked in an Amazon facility once and they had to be tag UP for scanning