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Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 16: Problems at Amazon

Amazon is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Newark Sign in 3 hours ago
Vancouver Sign in 7 hours ago
Houston Sign in 7 hours ago
Surrey Errors 12 hours ago
Houston Errors 14 hours ago
Montgomery Website Down 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Gen_X_Vet
    Gen_X_Vet ☦️⚜️ (@Gen_X_Vet) reported

    @SDembraski I had the same rattling issue. I took mine off and got plain black caps off of Amazon. They really need to get the hubcap issues fixed.

  • nkylerich
    Rainbowdragon (@nkylerich) reported

    @KuKhahil The broadcast on Amazon went bad. Somebody needs to fix the cameras.

  • YorchTorchGames
    Yorch Torch Games (@YorchTorchGames) reported

    @fandompulse Amazon has done a terrible job with the Lord of the Rings franchise. It deserves better, more competent hands.

  • WyattNewsom1
    B1G wyatt newsom 🦆🦆🦆🦆 (@WyattNewsom1) reported

    @BarstoolHubbs Know what I mean is cancel the regular Apple TV+ app and if you do it through prime channels on Amazon prime you can just hit it down button on the remote and switch back-and-forth. That’s how I do it with Peacock.

  • ofjmx
    Neil (@ofjmx) reported

    I do. Have about 2000 films. But problems that make it annoying: Players region coded. Total BS. Limited release. Algorithmic pricing. I see you Amazon.

  • junkDrawer_ai
    junkDrawer.ai (@junkDrawer_ai) reported

    @ValueAddedRS FBA has essentially failed for the original vision Amazon had any they subsidized it massively for years. If they can’t make it work I don’t think anyone else can. I say it failed because FBA is now a terrible deal and hassle for small sellers or small quantities, they are getting pushed off the platform. Now FBA I’m sure is very profitable and strategic still for Amazon but it’s a different very narrow focus, at huge scale. ebay-type inventory just didn’t work there

  • desota
    DeSota (@desota) reported

    Watching NBA games on Amazon Prime this season has been a nightmare... when initially attempting to watch the game tonight between the Pistons and Cavaliers, I received an error code... the viewing experience next season needs to improve dramatically... -DW @Amazon @NBA #basketball

  • abhaygtm
    Abhay Gautam (@abhaygtm) reported

    @AmazonHelp @amazonIN @amazon Hey Sathya, check the issue once. It is different from the issue i mentioned earlier

  • LikeNascar88622
    NASCARThunder (@LikeNascar88622) reported

    @whatsundersteer Amazon was fantastic last year. NBC has clearly taken a step down but are still better than Fox. TNT was... Something last year but I have hope for this year.

  • cuniseur
    connoisseur of filth (@cuniseur) reported

    @adrianjustone @financefraz It surprises me how effective Amazon has been at tricking people to take on the cost of last mile delivery, its notoriously a terrible business

  • SoulessBuzzard
    Kidd2.0 (@SoulessBuzzard) reported

    @AmazonHelp Lmao you ain’t even trying to get to the root of the issue in the first place. Should’ve received it yesterday, 24 hours later and there’s still no movement. Amazon continues to jack up prices, but services get crappier and crappier.

  • tianhuil
    Michael Li (@tianhuil) reported

    2/6 Anthropic isn't slowing down either. $40B from Google. $5B from Amazon — with a $100B AWS spend commitment on top. That's $167B poured into two companies in a matter of weeks. The capital velocity is unlike anything we've seen in tech.

  • PHANT0MLIBERTY
    professional win enjoyer (@PHANT0MLIBERTY) reported

    @naoyaakgae FINE… i’m sitting my *** down and ordering my **** off amazon tonight.. lowkey excited but i’m scared the tights won’t turn out well 😭😭

  • generalist_sam
    Generalistsam (@generalist_sam) reported

    @gkbalogs @tosinolaseinde If you are referring to Chowdeck as Nigeria’s Amazon that’s falsehood. And deep down you know the closest If you want to gas Chowdeck, do that without the exaggerations

  • mizlizizlez
    Jimmy chonga (@mizlizizlez) reported

    Can Amazon prime basement burn down already or whatever Halsey said

  • UniverseOf_Mind
    UniverseOfMind (@UniverseOf_Mind) reported

    S&P 500 hit a record high this week. US-China summit: no deal. Nvidia down 4%. Semis down 5-6%. Amazon layoffs. Treasury yields rising. The market doesn’t care what happens. It cares what happens next. #china #macro #economy

  • MichaelShourd
    Michael Shourd (@MichaelShourd) reported

    @PhysicReleases Its sold on Amazon India. Theres no real barrier to buying it. Playstation is there and hasn't broken 1m. India has a lot of players but only 3 percent are paid players. Its mostly F2P

  • ibmmiller
    Ian Miller 👣 (@ibmmiller) reported

    Well, both Jackson and Amazon have proven broken reeds, so I don't know really what I want. But it doesn't feel like they will make better movies or shows at this point.

  • craigzimmerman6
    Craig Zimmerman (@craigzimmerman6) reported

    @CollinRugg Delivery drones are going to be another issue. Walmart and Amazon are just getting started with their drone delivery service.

  • turboboro
    mickw (@turboboro) reported

    @jeremycorbyn Complicit. I suppose the swiss are also complicit? The Congolese? Mexicans? The people of Laos? Inuits? The Sentinel Islanders? Uncontacted tribes in the Amazon Rainforest? Why is it always our problem?

  • Firelove7k
    Firelove❤️‍🔥 (@Firelove7k) reported

    @neugassh @stormfall33 At the end they were fixing a ton of problems, and then amazon chose to shut the game down.

  • jisabox
    otterbox (@jisabox) reported

    @NeilFromEcho well i think most large companies make so much money that the not eating at the end of the month wouldn’t be an issue. like amazon generates so much wealth that if wages were shared more evenly across all employees, those workers would have money to spare.

  • Tburdy
    Tburdy (@Tburdy) reported

    @Chase sucks! And we will be removing our business' banking from there if they don't fix this problem right away. We had a sophisticated hack on our computer in March. And they charged over $40,000 to our card. With over 20 transactions. They had control over our computer remotely. They also used our Amazon eBay and Etsy accounts which were logged in to try to purchase other items like gold bars and Amazon gift cards and a $3500 computer. But those companies all knew it was fraud and they canceled it. There were $35,000 in charges directly to the credit card were for a Hong Kong, social media company. Chase just came back to us and told us that they were not going to cover it because they say we clicked on accepting it through our email as a valid charge... we did not do that! the person that had remote control over our computer did it! they were logged into our email there and remotely operating our computer! All the charges happened at midnight. We woke up at 7 AM to alerts for all these charges, and when my husband tried to deny them, it kicked back and said that they were already approved and he couldn't deny them. So he went in to the bank, and the banker said he could take care of it, and he was going to reverse the charges. Well yesterday, somebody from Chase fraud department called and said that we're on the hook for the charges, because it came from our IP address!!!! We tried to explain to the person that it's because they had remote control from somewhere else in the world of our computer because it was a hack. And that us going in the next morning, bright and early as soon as they open to tell them that it was fraud should have been enough. Because that's what the banker told us! We don't do business in China so why would we want to pay a Chinese company? We don't do business at midnight because we're asleep! We filed a police report, but we had not kept the hacking evidence because the bank had assured us that it was going to be reversed. We wiped that computer and haven't been using it. If there's any information still on that computer that might show that it had been hacked before, that I can access still, if somebody can let me know how that would be appreciated.

  • kinghenzy
    Blue Man (@kinghenzy) reported

    Most people get stuck before they even publish on Amazon KDP. I just broke down how to open and set up a full Amazon KDP account step by step — email, verification, tax setup, banking, everything.

  • Tradery1
    Terry Phillips (@Tradery1) reported

    @BGatesIsaPyscho I found out about tick tubes but there are problems with it cuz the animals run off with the cotton to line their nests and the tubes are cardboard. So I found out what chemical is used (Amazon) and bought some in a spray bottle so I can spray us when we split wood but also treat cotton. My idea, which I haven’t implemented yet, is to put cotton ***** in an empty plastic pop bottle and insert the cotton ***** treated with the chemical and take them to our wood splitting sites. Experiment starts next week. We can’t even go into our woods without getting ticks. SW Michigan. My husband doesn’t want Guinea hens.

  • SanataniSays
    सनातनी 🇮🇳 (@SanataniSays) reported

    @AmazonHelp You wouldn't have been asking about the issue in the first place if you would have read either your DM or the screenshot of the DM that I sent you. But unfortunately its clear that you've no clue about the issue and you also don't wanna know either or pretend to know reluctantly.

  • pburghdoom
    Ian Jones (@pburghdoom) reported

    Amazon Kiro autonomously deleted a production AWS environment around the same time. 13 hour outage. Same shape: agent with write access to production, no human-in-the-loop check, no recovery path.

  • kmnlaw1
    @OutsideTheMatrix (@kmnlaw1) reported

    8/10) IDC, Bizhub, Cipro registrars, NHBR, Saqa, hubs have led geriatric down, are staffed with easy candidacy, grateful for their crumbs and not country transformation. BBBEE is a farce as 1% eat, & subcontract out, like Amazon drop shipping. Kiss should apply, instead we 9/10)

  • bcharron
    Bob Charron (@bcharron) reported from City of Brunswick, Ohio

    These Amazon Prime NBA playoff broadcast team is ridiculous. Praising the flagrant foul when he pushes Merrill down by his throat. "I like that foul right there." Also praising the dumbass step over, which is also usually a technical foul. Constantly swinging from Cade's nuts.

  • ksmosu98
    smiler 😎 (@ksmosu98) reported

    Can we end this experiment with Amazon Prime NBA coverage. These announcers are just terrible