Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (44%)
• Errors (34%)
• Sign in (22%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Green Bay	Errors	34 minutes ago
Birmingham	Sign in	3 hours ago
Buffalo	Errors	4 hours ago
Jamaica Plain	Errors	4 hours ago
Melbourne	Website Down	14 hours ago
Boa Vista	Errors	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shivam maurya (@shivamm57995718) reported 2 minutes ago

  @AmazonHelp Your team is saying they have investigated but there are no issue so but I have received damaged product kindly refund the money

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  two (@one2gloss) reported 5 minutes ago

  this is not a recall btw it just an amazon issue

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  지우 (@minccino02) reported 5 minutes ago

  @AmazonHelp A few days after arriving in the U.S. from Korea, I attempted to use my father’s card on my Amazon account. To verify identity, I submitted my father’s ID card and driver’s license, but Amazon was unable to verify his identity. Following further instructions received by email, I also submitted a photo of the physical card itself. Shortly after, my account was closed. Since then, I have called Amazon customer service numerous times, with wait times ranging from one to three days between calls. Each representative gave me different instructions like creating a new account and trying again, registering the card through a different method, using a different card instead I also submitted a bank-issued Amazon billing statement and documentation from the card company, as requested. This entire process has taken about three weeks with no resolution. In my most recent call, I was finally told that my original account has been locked, and that any new accounts I create under my name will also be affected as a result. I was told there is nothing further the representative could do. I am an international student who will be living in the U.S. for several years. I rely on Amazon for many purchases, and I would like to resolve this account issue permanently rather than continuing to receive inconsistent guidance that takes days to obtain and often creates new problems. I would greatly appreciate it if someone from a specialist or executive resolution team could review my case and help restore or properly resolve my account status. I don't wanna be disappointed any more in amazon

• 
  Onyx Novha (@ItzNovhaTV) reported 8 minutes ago

  Another problem back when i worked for amazon is i noticed amazon drivers shopping and getting food instead of delivering, this is also a reason you’re packages show up late, i can understand if drivers needed to stop and go to bathroom or take a lunch or dinner break that makes sense but call me old fashioned i do not believe amazon drivers should be doing there own personal shopping on shift, that is something they should do while there off shift or have days off.

• 
  Anthony Cingle (@AnthonyCingle) reported 9 minutes ago

  @Schlage_Locks @Schlage_Locks Two defective Encode Plus locks from Amazon: one bad locking mechanism, one dead keypad. Bought a third from Lowe’s and it worked perfectly with completely different packaging. Is there an issue with Amazon inventory?

• 
  Guy (@thatoneguy7560) reported 11 minutes ago

  I mean I agree, but I think this is a wider streaming problem than just Marvel. Apple, Amazon, HBO etc. all seem to have moved toward this model, where writers have less creative authority and there’s no real showrunner running the whole thing

• 
  Mhykhael (@mhykhael) reported 16 minutes ago

  The interesting part about Anthropic’s compute expansion is that AI infrastructure is increasingly becoming an electricity problem. Anthropic has secured massive compute capacity across SpaceX, Amazon, Google and Microsoft, while acknowledging that frontier AI training will soon require gigawatts of power. The next AI advantage may not come from owning more GPUs. It may come from securing enough electricity to keep those GPUs running.

• 
  . (@_GiftandACurse) reported 18 minutes ago

  Switched my dermatologist prescription to the Amazon pharmacy and it cut the cost down significantly. Small wins!

• 
  Grassroots Army (@GrassrootArmy) reported 19 minutes ago

  They don’t scream far right because we’re extreme. They scream it because so far we have been right about the border, the shots, the schools, the crime, the kids, and every other disaster they created. That is not luck. It comes from refusing to outsource your backbone to the government. Men are not found. They are forged through faith, work, family, and the decision to stand when everyone else folds. That is why I wrote the Amazon best seller, “Men Are Forged, Not Found”. Too many young men are being told they are the problem instead of being given the tools to become the solution. Culture wants them soft, dependent, and silent. The book is the opposite of that. Discipline. Responsibility. Action. Standards you actually keep. Get it on Amazon in hardcover, paperback, or Kindle. Listen on Audible or Apple Books. Buy one for yourself and one for a young man who still has time to be forged so when the time comes, they stand up against the “nanny state”. 💪🏽🫡🇺🇸

• 
  Derek Johnson (@rattletrap1776) reported 21 minutes ago

  Protesting Data Centers because you do not like AI… Is like Protesting to shut down Amazon Publishing and Printing because you read one bad book… 😝 Stop being ig—nernt 🤡📌

• 
  STL Sports Fan (@BStock72) reported 31 minutes ago

  @TheRy_InSTL Regardless, it's a terrible look that for Dallas and Anaheim it's part of the standard Amazon offering but for us it's an add-on service.

• 
  Sunak's *****-up. (@sunakball) reported 33 minutes ago

  @RhodesFi32898 @Lord_Sugar Amazon is not a supplier but a market. So QoS remains a problem for this fantasy model.

• 
  Gentrified Hoodrat (@talismonk) reported 39 minutes ago

  @OwenBenjamin amazon has spent more money on programming robot tuggers than on the salary of the human team. its batshit stupit. the robot tuggers are slow af, slowing down the whole operation. they will do anything but pay people more. suffer the operation even just to pretend ai is great

• 
  Max Hailperin (@MaxHailperin) reported 39 minutes ago

  @AmazonHelp Just go ahead and escalate it. Tell them to track down the agent who has that license plate and give them an appropriate message. If you care. If you want to do more than just toss your packages out into the world and hope for the best. They are your packages. Care or not.

• 
  PREPPER BOB (@badwolf70) reported 42 minutes ago

  @WallStreetApes If the young people are suffering so bad then why are they still living like they did before the pandemic before the economy got bad by simply observing what they throw away in the trash it’s really easy to see the reason they have no money. Is there spending it on the dumbest things possible? They scream about food prices but they’re not eating rice and beans they could buy extremely cheap off of Amazon. No, they’re drinking soda. They’re eating fast food which they have shipped to their doors. They’re complaining about having nothing yet being on the Internet all the time and don’t wanna work. I could go on all day about the multiple examples of multiple Americans that are living too high on the hog for situations where they shouldn’t be in the first place they went through a pandemic they didn’t tighten up their belts and cut back their spending. They spent more and paid for other people to deliver to the doors. They consumed huge amounts of alcohol, wine, and tobacco products in the form of vape pens that come from our adversaries overseas that are trying to kill Americans and they’re still vaping today and God knows what the CCP has in those vape pens. Has anybody tested them on a regular basis?? anyways once you look at America’s trash, you can easily observe multiple directions that American citizens could easily cut back tightener belt and have plenty of money to invest instead of looking to steal money from the Rich. They could redirect the money that they’re wasting and have it work 10 times harder for them instead of just earning that one $500 paycheck a week and in blowing it, they could take that money and put it to work the problem with the pour in the middle class. They never want to get their money working being little and employees working for them to generate more little employees.

• 
  Dinesh Rawat (@Drawat0027) reported 44 minutes ago

  @AmazonHelp Again you have shared the link. How many time I need to chat for same issue and same conversation and reply by the representative

• 
  Cker (@DesigningMind) reported 46 minutes ago

  @akafaceUS Here was the problem with mall design. They are massive. You park on one side at an anchor store for instance. It’s January so you and your kids all have coats on. You walk into the mall and there are no buggies/carts. You walk throughout that mall supposedly buying at many stores with only two hands that are already taken up with coats kids snacks drinks… are you gonna walk back to your car to drop off your packages midway through and then go back into the mall and walk another mile to get to another store to carry bags back? That was the reality of malls. And we did it because there were no other options, they were beautiful, and felt vibrant … so we put up with the . drawbacks. However, many got old, became a place that needed more and more security, and the downside design issues are fixed with online shopping . Amazon: you’re exhausted from a busy day you put the kids to bed. You relax on the couch buy everything you need and it’s at your door when you get home from work the next day. No-brainer. My vote would have been to fix malls. Online shopping should’ve been taxed and physical stores should have been tax free to encourage people to get off the couch, walk! and actually see the products that they are buying, and have a social day shopping with their family.

• 
  Shuaib Dehqani (@shuaibdehqani) reported 46 minutes ago

  @amazon @amazonIN why is it taking a complete lifetime to issue a refund?

• 
  Harry Tandy (@HarryTandy) reported 46 minutes ago

  @Shruti_0810 The company case studies are the strongest part Learning how Amazon or Discord actually solved scaling problems beats reading generic theory

• 
  Deborah Daniels Ⓥ (@DeborahHD) reported 48 minutes ago

  @AFCBOldgit @amazon Same issues in Queens Park.

• 
  American Freedom (@AFPfortheUSA) reported 48 minutes ago

  @AmazonHelp 12 hours? That's terrible customer service. Do better. I'm done being a customer

• 
  GeoFinance 💰🐵 (@SillyWorkMedia) reported 50 minutes ago

  What's wrong with Canadians about having data centres built within our city? If that's the case, do you enjoy one-day Amazon deliveries, fresh groceries, and instant electricity? This is the advantage of having logistics warehouses and electricity substations within our city. This is why cities have zoning. We have so much space far out in the city (look at both sides of Hwy 99). Do you see Amazon warehouses in the city cores? No, they are way out there from residential land. If the data centre is behind your backyard, this is the city's zoning issue, not the data centre issue. You do know Canada has one of the strictest environmental bylaws in the world. I doubt our environmentalists will allow any polluted water to flow out of those data centres. Sure, Canada can have ZERO data centres. China and India will happily build them and shut us down at any moment. Think about it, Canadians.

• 
  Tyler (@Tylerban) reported 52 minutes ago

  @Mraza38407745 @DealsFinderIO Yeah never buy Amazon 2nd hand. Terrible experience. You will get a PS3 when you order a 4 and then you will wait ages for a refund

• 
  𝒌𝒂𝒕𝒊𝒆ᥫ᭡ (@katiessafk) reported 53 minutes ago

  @foreurydice amazon prime would’ve held it down

• 
  지우 (@minccino02) reported 54 minutes ago

  @AmazonHelp I have been unable to resolve a serious account issue through standard Amazon customer support, despite three weeks of repeated calls, and I would like this matter escalated to a specialist or executive team.

• 
  Amazon Help (@AmazonHelp) reported 54 minutes ago

  @LexiTheLawNerd Hey there! Thanks for reaching out to us and sharing your feedback. While Alexa for Shopping cannot be removed entirely, the chat window can be dismissed or closed. If you're on the chat window in the Amazon Shopping app, you can dismiss the Alexa for shopping screen either by swiping down the chat window, by clicking on the Alexa icon in the bottom of your app, or clicking on the cross (x) in the top of the chat window. Hope this helps. -Shannon

• 
  Hondo - Old School SWAT (@HondoTrades) reported 57 minutes ago

  @Rob_Shenanigans There are lots of causes for your perceived problems. Apple's CEO's wealth is not one of them. You should start with outrageous gov't spending and waste, then go from there. The vast vast majority of American's lives are better because Bezos created Amazon. Any yet the far left thinks its unfair that he is wealthy. You could take all his wealth, and it would hardly dent gov't deficts/debt.

• 
  Carlos Rivas MD (@CarlosRivasMD) reported 57 minutes ago

  @RikLesel @toobaffled @Peacelilly1961 I don’t recommend purchasing supplements on Amazon. Large rate of errors, counterfeits, scams, etc. No need to overcomplicate: Get levels tested, if deficient: replete. Retest later to monitor. Lithium is one trace mineral, there are various, all important to brain health and health in general.

• 
  . (@coldblackwaters) reported 58 minutes ago

  Amazon Fire kids tablets are terrible. I’ll just get my kid an iPad instead.

• 
  C H (@Homie_san) reported 59 minutes ago

  Did @Amazon fix the battery drain problem on their Fire Stick TV remotes? I’d like to upgrade, but not if I only get a few minutes of battery life in a device that should last a year.