Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Xalapa de Enríquez	Website Down	16 hours ago
Ione	Website Down	17 hours ago
Newark	Errors	17 hours ago
Xalapa de Enríquez	Sign in	20 hours ago
West Springfield	Website Down	21 hours ago
Westerville	Errors	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Check my pinned tweet (@Faith181107) reported 6 minutes ago

  @RaenestApp you guys should resolve this issue as fast as possible before 15th of this month. I must not lose this month payment from Amazon ooo, make ogún no Kee unna papa for me.

• 
  Tomas Luptak (@TLuptak35228) reported 8 minutes ago

  @MechanicsGuide @RichardAngwin how bezos can afford that mansion if for IRS he claims he's doing just 80K a year since he started amazon? you know, the problem is that you libertarians who defend billionaires are ******* stupid.

• 
  Francojay (@francojay90) reported 15 minutes ago

  I wish To Teach People Amazon kdp for Free But issues of Termination is reason why I Hold on My Decision because if You Get Hypertension Don't Near Amazon Kdp

• 
  Vikas Alwys (@VikasAlwys) reported 16 minutes ago

  India is welcoming data centers, the same data centers that got cancelled in the USA, Europe, and the Netherlands. First, let me tell you what a data center even is. All internet, All cloud, All surfing .... everything runs on data centers. A giant building full of servers running 24 hours a day, never stopping. These data centers get heated, so to cool them down, they use water. One data center uses 20 lakh litres of water every single day. Training one AI model can cost 7 lakh litres of water just once. Now why did other countries cancel them? Amsterdam banned them completely because they were consuming too much electricity. London had to stop building houses in some areas because data centers had already taken up. In the US, $156 billion worth of data center projects got cancelled. Now in India, more than 250 data centers are coming up across the country from Google, Microsoft, Amazon, Meta, and OpenAI etc. Recently, Google announced plans to build a massive data center in Visakhapatnam, a ₹1.25 lakh crore project, which the government reportedly granted tax benefits for until 2047 which is 21 years without a single rupee. Every single city hosting these projects is already facing water shortage problems. The 350 billion litres of water that data centers are expected to use by 2030 is not coming from the sky. It comes from the same groundwater that we drink every day. And for electricity, India is planning an additional 90,000 MW of coal power capacity by 2032, one of the biggest coal expansion plans in history. More coal means more smoke. More smoke means more pollution. More pollution means more diseases. The question is not whether data centers are important. The question is: are we prepared for the environmental cost?

• 
  Mike Frager ⧉ (@fragermk) reported 20 minutes ago

  @AlexanderKalian @EleetX The problem with pets(.)com and stuff like that was that all the pets products could be sold just as easily on Amazon, or wherever. They had some value, but not that much, and not unique value like SpaceX. Nobody else can make Starships for a long, long time.

• 
  Brent (@BDub0757) reported 24 minutes ago

  @spicy_exx The fact our malls are closing down has nothing to do with Amazon.

• 
  🚨BDN NEWS WIRE🚨 (@BCDNewsBot) reported 28 minutes ago

  ALPHABET, AMAZON, $META, MICROSOFT, ORACLE ISSUE RECORD $159B IN BONDS FOR AI BUILDOUT $GOOGL $AMZN $MSFT $ORCL

• 
  S Vishnoi (@srvishnoi29) reported 28 minutes ago

  @AmazonHelp I kindly request that my issue be resolved as soon as possible. I have been waiting for a resolution and would greatly appreciate your prompt assistance in this matter.

• 
  Bridget (@Bridget42363148) reported 30 minutes ago

  @TonyLaneNV @pr0ud_americans Hey AMAZON, you have a problem with these low life Scourge 7w@7$ , who you hire as third party because then you can’t be held accountable! GFYS! 🍆🍆🍆🍆🍆🍆🍆🍆🍆🤡🤡🤡🤡🤡🤡 GET RID OF THAT POLICY!

• 
  Prathik Kumar (@prathik_kumar1) reported 35 minutes ago

  @AmazonHelp it is not working , how do I contact via email ?

• 
  Morguerothe | Eldritch Being Cult Leader Vtuber (@Morguerothe) reported 36 minutes ago

  @LuminusRed I had no clue you were a Stargate fan! I already have signed the petitions but I would rather see Amazon sell the rights to some other company than anything because they'll just make it terrible out of spite to say "see it failed like we said. Oh well, go watch this instead."

• 
  Market Bubble (@MarketBubble) reported 38 minutes ago

  Intern breaks down the market size for humanoid robots "If you're automating labor, the TAM is basically the size of the labor market. Global GDP is around $120 trillion, labor market is about half so $60 trillion" "Take Walmart and Amazon. Each have over a million workers, paid $40–70k a year. Say a humanoid robot replaces that labor, its a one time $50k purchase and you own it. It works indefinitely" "Labor is an enormous cost to these companies. If they can reduce it they're going to. If they don't, somebody else will" "A million robots at $50k each is $50 billion in revenue. That's around Anthropic's run rate right now and that's valued near a trillion. And that's just Walmart and Amazon" "There are billions of labor workers. Elon constantly says there'll be more robots than humans. The market for selling these things quickly gets into the trillions or tens of trillions"

• 
  Latoya (@Simbapal29) reported 39 minutes ago

  @amazon it’s a shame your company customer service can’t help fix ppl accounts when they say they would it’s been over 48 hours and nothing.

• 
  ⛳ शिवा वत्स (@shivp1973) reported 39 minutes ago

  Hi @amazon @amazonIN @AmazonHelp let me know how long we wait for this itens. And no one responding reagrding the issue. Youe seller, ur delevery partner all are deligate the responsibilty to each other. Its totally unprofessional attitude. Worst service👎👎

• 
  Nazare Andrei (@NazareAndrei1) reported 39 minutes ago

  @pcoronaf @amazon can you check the email header signature? there's ways to spoof the address a email is coming from, but the "server trace" is still visible in the full email headers. @pcoronaf

• 
  Me Vale Verga (@DandeeEtsy) reported 39 minutes ago

  @Sydney843 @TMobileHelp @DaisysDaughter2 Amazon is ai but they do call back within 30 mins, no issues

• 
  Dan The Cat Man Trachtenberg (@dantracht) reported 41 minutes ago

  @AmazonHelp I have a replacement order coming hopefully today assuming that also does not get messed up. I will call if that has any issues but this makes me not want to be a prime customer. I spent 3 hours on the phone with 5 agents last night. Unacceptable.

• 
  Jonah 📦 (@jonahhodges_) reported 42 minutes ago

  Brands can tell in 5 seconds if you've done your homework or you're spray-and-praying. The RESEARCH is the pitch. Before contacting any brand, I run through 4 things: 1. Pull every 1-3 star review on their Amazon listing. That's unfiltered product feedback the brand already knows about but hasn't fixed. 2. Check Reddit and Instagram comments for what customers keep asking for that the brand isn't delivering. 3. Look at the listing itself: broken images, no A+ content, 20 unauthorized resellers leeching off the buy box. 4. Map every complaint to a service I can fix. Each one becomes a pitch statement. Example: Reviews say "packaging always arrives damaged" and "different item arrived from seller" My pitch: "I'll help clean supply chain, and forecast inventory so you never run out again." You're not asking to buy products. You're showing up as the person who already identified the problem. That's the whole difference.

• 
  Paropakari Papanna (@Pogagottam) reported 48 minutes ago

  Dear @amazonIN I am writing to report a fraudulent issue regarding a physical Amazon Pay gift card worth 5,000 INR, which I purchased through Amazon (Order ID: 404-8100575-8791561). The gift card serial number is 60148549784825526014854978482552. TBC....

• 
  Vikas Alwys (@VikasAlwys) reported 48 minutes ago

  India is welcoming data centers, the same data centers that got cancelled in the USA, Europe, and the Netherlands. First, let me tell you what a data center even is. All internet, All cloud, All surfing .... everything runs on data centers. A giant building full of servers running 24 hours a day, never stopping. These data centers get heated, so to cool them down, they use water. One data center uses 20 lakh litres of water every single day. Training one AI model can cost 7 lakh litres of water just once. Now why did other countries cancel them? Amsterdam banned them completely because they were consuming too much electricity. London had to stop building houses in some areas because data centers had already taken up. In the US, $156 billion worth of data center projects got cancelled. Now in India, more than 250 data centers are coming up across the country from Google, Microsoft, Amazon, Meta, and OpenAI etc. Recently, Google announced plans to build a massive data center in Visakhapatnam, a ₹1.25 lakh crore project, which the government reportedly granted tax benefits for until 2047 which is 21 years without a single rupee. Every single city hosting these projects is already facing water shortage problems. The 350 billion litres of water that data centers are expected to use by 2030 is not coming from the sky. It comes from the same groundwater that we drink every day. And for electricity, India is planning an additional 90,000 MW of coal power capacity by 2032, one of the biggest coal expansion plans in history. More coal means more smoke. More smoke means more pollution. More pollution means more diseases. The question is not whether data centers are important. The question is: are we prepared for the environmental cost?

• 
  Prakhar Jain (@prakhar_1008) reported 49 minutes ago

  @amazonIN @amazon the issue is - agent came to my place-took the return product-after following up customer spport-they denied to refund my money saying -product mismatch. if this is a case then why agent accepted?? M i manufacturing similar products at my place #AmazonFake

• 
  Noodleparty Fox, Ph.D. (@Noodlepartyfox) reported 51 minutes ago

  @japan_nobunaga That's true, except Yamato and Sagawa never leave packages at your door step. Amazon orders can be for days in front of my office untouched, that's true. Unlocked expensive bicycle, no problem. Forgot to lock my car doors, back after five days, no problem. Great stuff.

• 
  Paul (@pjs984) reported 52 minutes ago

  @asklivermore Poor leadership, margins squeezed by oil prices, harsh competition from Amazon, but worst of all are the terrible labor union they negotiated paying drivers $150k.

• 
  Slow_Mangos (@Slow_Mangos) reported 54 minutes ago

  @mccartjonathon @Pirat_Nation The warranty specifically cites the current market value at the time the claim is made. It isn't just "on Amazon". It's the official Samsung store on Amazon. They have determined that the current value of his SSD is just under 1k. They literally created this problem.

• 
  Vignesh (@jvignesh1992) reported 58 minutes ago

  Try your best to avoid placing order via @Flipkart . Very worst experience. @AmazonHelp is surely the gem in solving customer problems. @flipkartsupport

• 
  Danger, Will Robinson (@Fried_Circuitry) reported 59 minutes ago

  @PrimeVideo Yes, Amazon, it’s Your Fault we’ve no Stargate. Now, go fix it. #SAVESTARGATE

• 
  CrazyRuckusN64 (@CrazyRuckusN64) reported 59 minutes ago

  @pcoronaf @amazon @ftc needs to step in amazon needs to fix their website, the security team is lazy no one has fixed payment issues and there are two continue buttons when paying.

• 
  KahaaniCaar (@rohit066) reported 1 hour ago

  Received my brand-new iPad from Amazon today via Open Box Delivery. During unboxing, I noticed a small dent/scuff on the back. It looked minor, so I thought, "It's okay, I can live with it," and didn't make an issue out of it. But after setting up the iPad, I discovered a visible

• 
  ･ ༝ ･ (@applewhoslices) reported 1 hour ago

  @iinthepitt The money isn't an issue dw oomf 🥹 here in the uk razors are considered an 18+ item and you can't buy them without id so I was wondering if people think an amazon delivery would require that since they usually do for things like knives 🥹

• 
  creepswopethics (@creepswopethics) reported 1 hour ago

  @RSE_VB You can order from Amazon and some hardware stores carry them. They also sell multi-size capacitors to keep the sku sprawl down. I get mine from a local Johnson Supply if a weekday and True Value Hardware if weekend (but I have one and a contractor on hand for backup now).