Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (29%)
• Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Newark	Errors	16 hours ago
Greenfield	Errors	17 hours ago
Marseille	Sign in	17 hours ago
Saint-Rémy-de-Provence	Sign in	17 hours ago
Gaillac	Sign in	2 days ago
Bagneux	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VivekDhonde (@vivekdhonde) reported 5 minutes ago

  @AmazonHelp Guess what, your SM response team sent me back into the same loop that I have suffered from so much. Now I have started realizing that your chat support system is run by zombies who have no clue of what my problem is, and how to solve it.

• 
  RICOGNIZED (@RicoGnizedDTWNS) reported 6 minutes ago

  @RevBobTheJunkie @IOInteractive XBox was the partner in question here. Nothing to do with numbers on First Light (which were good, Amazon even teased the second installment already). But XBox is ending studios/partnerships left and right rn. So I don't think Bond is the issue here.

• 
  Abhimannu Kumar Verma (@Abhimannu_X) reported 7 minutes ago

  @AmazonHelp @amazonIN I have already shared my details through the secure link. Please investigate the issue and provide an update as soon as possible. I hope this won't be delayed further.

• 
  Duck it dude (@duckitdude) reported 7 minutes ago

  @AmazonHelp I have a laptop order which was pending from ages and now canceled then I placed another order today and that again went to 'potential delivery issue'. Worst part is I am unable to talk to customer care @amazonIN Is this what you do to a high value order?

• 
  mail box (@mailbox28564784) reported 8 minutes ago

  @amazonIN @amazon kindly update the my refund (Order No. 404-2522400-1760324). facing multiple times issues However, I received a completely wrong product. I immediately contacted Amazon Customer Support and reported the issue.

• 
  DJ (@toocool46978) reported 12 minutes ago

  @SmartassYinzer There are 56 at the Walmart in my town. And this town is relatively "safe" (had to say that because of some of the comments), compared to neighboring town where it rains bullets daily, but there's only 8 pick up spots Save the trouble, just shop elsewhere. Walmart = Amazon = evil

• 
  Jac (@bernese02) reported 13 minutes ago

  @CotswoldLadyB @thewhitecompany I ordered three large plastic storage boxes with lids from Amazon. They came in a cardboard box with zero pakaging. All three were smashed on one side. I had the same with a bottle of shampoo at Christmas - a fairly expensive bottle broken, rattling around in a too-big box.

• 
  Tara (@Tipwotip) reported 14 minutes ago

  Claude Fable 5 Back Anthropic paused their AI model called Fable 5 few weeks back Now it will be back for everyone Here's what happened: >Anthropic launched two models on June 9 Fable 5 and Mythos 5 >Fable 5 for everyone >Mythos 5 for few trusted groups only >On June 12 US government put export rules on both >No way to check foreign users >So both got paused for everyone >Someone tricked Fable 5 into writing exploit code >Anthropic built a smarter safety checker to fix it >New checker blocks the trick 99% of the time >Government team checked it and said it's strong >Export rules removed on June 30 >Fable 5 fully back for everyone from July 1 Safety Line This shows how Anthropic decides what to block and what to allow >AI has a block line for safety >Line decides what is safe and what is blocked >Normal AI models keep line a little strict >Fable 5 keeps line even more strict >More safe questions get blocked too for to be careful Jailbreak Levels This shows how serious a jailbreak a trick to bypass safety can be >Level 1: Minor- unlocks only on low-risk things >Level 2: Narrow- unlocks only on one bad thing >Level 3: Universal- unlocks many bad things at once the most dangerous Next Steps from Anthropic >Working with Amazon, Microsoft, Google on a shared jailbreak scoring system >Starting a reward program for people who report jailbreaks >Working closer with US government on AI safety checks Fable 5 was paused due to rules not for the danger Now it is fixed, safe and will be fully back for everyone to use. How excited you are now?

• 
  Damaged (@LIQUID_DAMAGE) reported 15 minutes ago

  @FurkanGozukara Then why did they shut down every business except Walmart and Amazon during flu season 2020?

• 
  vijay (@vijaycelva) reported 16 minutes ago

  @AmazonHelp Like my single reply is going to solve this issue?!! I have been continuously doing this since last 5 days ,may be your team can try solving this

• 
  JonChitown (@jonchitown11) reported 18 minutes ago

  @DiscussingFilm Dawww the truth comes out in the film thats a sleaze bag and now Amazon has to slow walk it back.

• 
  Glitched Savings (@GlitchedSavings) reported 23 minutes ago

  Posting every glitch, price error and deal from Amazon/Woot on my page. Follow me and turn your notifications on so you don’t miss more deals like this. 🔔

• 
  Akshay Singh (@singhakshayr) reported 24 minutes ago

  @amazonpay there seems to be some problem when I am trying to link for Kotak Mahindra Bank Account UPI to my amazon pay account could you please look in to the same and see if linking of kotak accounts are permissiable on the platform?

• 
  Kutark Validus (@KutarkV) reported 25 minutes ago

  @JiltedValkyrie I had the same issue. Wouldn't surprise me if ******* Amazon threatened gify (sp?) with a lawsuit if they didn't pull them, since we were so succesful at annoying them.

• 
  Neg Ative. Neggy to my friends (@MrIMNegative) reported 26 minutes ago

  @MABroadcasters When does cellular internet go down? In FL during a force 4 Hurricane our cell service was up when the radio and TV stations studios and xmitters were getting flooded taking them off the air. Between SXM and Amazon music I never use the AM/FM tuners in my cars.

• 
  Hard Iron (@pourjour) reported 27 minutes ago

  @AmazonHelp thanks for the reply, how would that resolve the problem ?

• 
  CPT Rick Flag (@RozayMic) reported 27 minutes ago

  I don’t have any commitment issues. I’ve been contracting in the government for almost 18 years, and I’ve been with Amazon going up the ladder for 3 years.

• 
  Andrew Lee Miller (@AndrewStartups) reported 31 minutes ago

  AI doesn't care about your product. It cares about the problems your buyers are trying to solve. Write around use cases, not features. Core principle in my new book. Search the title on Amazon. #GEO #ContentStrategy

• 
  suchit bauskar (@bauskarsuchit) reported 32 minutes ago

  @AmazonHelp My order not completed due to an Amazon Pay Later issue. The order failed, amount was charged and the refund has not been received yet, days have passed without resolution. Kindly investigate and process refund immediately #AmazonIndia #RefundPending #AmazonPayLater

• 
  Michele Johnson (@joh9056) reported 35 minutes ago

  @BoLoudon Amazon couldn’t care less. I had an Amazon delivery one day by a middle aged Venezuelan. Heavy accent. But what grabbed my attention was the license plate on the small silver sedan he was driving. It was covered with black tape to hide the license plate number!!!😳 I posted a photo of the back of the car on Amazon’s social media account and asked to speak with someone in their legal department. Complete waste of time. Two days later he was back again. This time he’s driving a grey SUV and he didn’t pull down my driveway at all., to hide the plate. There was no question it was the same guy. A couple of weeks later, one afternoon, I see him walking down the county road and he walks past my house. Amazon obviously did nothing.

• 
  Sharyph (@sharyph_) reported 37 minutes ago

  this is a bigger deal than it looks. anthropic just announced claude fable 5 is coming back globally tomorrow after being pulled following conversations with the US government. what actually happened here: → a frontier model got flagged for cybersecurity risk serious enough that anthropic paused global deployment → they went into conversations with the US government...not to fight it, but to fix it → they're redeploying with new classifiers that specifically target and block dangerous cyber tasks some legitimate tasks like coding and debugging will temporarily fall back to opus 4.8 while they tune the false positive rate that last point matters. anthropic is accepting some short-term product pain (slower coding fallbacks) to get the safety calibration right before they fully restore access. but the bigger story is what's being built in parallel: → a consensus framework with amazon, microsoft, google, and glasswing partners for assessing AI jailbreak severity → pre-release government access to models and safeguards before deployment → formal information sharing on jailbreaks and misuse patterns the gap between "AI company moves fast" and "AI company coordinates with governments before deployment" just got a lot smaller. this is what responsible frontier deployment starts to look like.

• 
  Alan (@cbe_sam) reported 44 minutes ago

  I have an infinia, and buy smartbuy vouchers everymonth, mainly for Amazon. I buy it for convenience, and wouldn't mind continuing with it despite this limit ceiling. The problem is a small set to Credit card bros who wanted to gamify the system.

• 
  AlabamaJiggin (@AlabamaJigger) reported 45 minutes ago

  @AmazonHelp @amazon Yeah, It literally came all the way from Japan with no issues and gets stuck in Tennessee and it's not even USPS's fault, it's literally Amazon's fault that the item will not arrive until after Father's day.

• 
  Nicholas G Alandt (@alandt_g) reported 48 minutes ago

  A thought, in 2020, I got ill. and my Mother (inlaw my farthers 3rd wife, )Die, My bank troubles with Amazon, with returns, and Such my bank acount went low. I call the bank, and told them I wasn't fealing well. I was told i needed to fix this banking problem asap. I got to the bank door closed and locked. I went to drive threw I waited my turn, I a deposet slip out. wrote the sip out, and Cough and she refuse me service, I got upset. I put a posted on the window and wrote wrong on it. She laught at me and made fun of me. (I wrote many posted after that and covered her window...) an Called the police and Crout hit me on that too. Lawyer wanted (and only one) $5,000.00 up front to sue them. This is a bank i had money in for 20 years, and get treated that offensively. P.S. I had a large out of state Check set to her Furnaral too in a state you can't bounce a check in. In the end the bank closed my account and head my money that Amazon and my auto Check went back to the account. And I still to this day don't know if my check cleared they block me from looking at my accout too...

• 
  AtheistOwner (@AtheistOwner) reported 49 minutes ago

  @BladeoftheS A majority of my problems are solved if low value garbage couldnt survive off my tax dollar and had to work and contribute to society. Billionaires gives me a product I use like Amazon. What ******** does a worthless retard like @BladeoftheS give me. A discarded heroine needle?

• 
  Akansha Jain (@Akanshajain05) reported 52 minutes ago

  i was researching viral AI products for my last company and cluely was the most surprising case i found the real story is wild and every founder and marketer needs actually to understand it so let me tell you what actually happened in march 2025, a 21-year-old columbia student named roy lee got suspended for building an AI tool to cheat on tech interviews. amazon rescinded his job offer. harvard rescinded his admission. he posted the whole story on x, it went viral, and within two months he had $20.3M in the bank ($5.3M seed from abstract and susa, then $15M from a16z) it became the most viral AI launch of 2025 with the launch tweet doing 13M views in a week but the interesting part is what happened after the money hit the bank they spent $19M of the $20.3M raised on marketing i.e 93% of every dollar, lit on fire to buy attention. > 60+ content creators on full retainer. > 700+ video editors clipping content 24/7 (per sf standard) > roy lee posting dozens of times daily, embracing controversy, turning company parties and his personal lifestyle into marketing content. the result was over 1.2 billion social impressions in 6 months. 100K signups so ~22K paying subscribers (reverse-engineered from the real ARR) now do the conversion math: 1.2B impressions → 100K signups = 0.008% conversion 1.2B impressions → claimed $7M ARR = $0.0058 of ARR per impression SaaS benchmark is 2-5%. they were ~250x below the floor. on nov 5, 2025 roy himself told techcrunch "viral hype is not enough" on march 5, 2026, lee posted a thread on X admitting that the $7M ARR figure he'd given TechCrunch in June 2025 was inflated then came a series of other things (not relevant for this tweet) so the real lesson here is simple: > a viral launch is not user acquisition > a billion impressions is not retention > $20M raised is not a $20M business the slideshow format works. that part is true. but the format was the visible 10%. the $19M budget was the invisible 90%. and anyone selling you "here's how to replicate cluely" without telling you about the budget is scamming you. all that said credit where it's due. roy lee at 22 years old raised $20M, built a 73-person company, and is ahead of 90% of similarly-funded AI startups that already shut down cluely is genuinely one of the most studied marketing operations of the last 5 years. the strategy is worth studying. just study the whole thing.

• 
  ꪑ𝔦∂ę (@Crypto_fx00) reported 55 minutes ago

  What do I mean by trend. Allow me to explain. Amazon has seasons with trends, which mean in a certain season, what’s gonna be trending might be book blocking, and this will be happening rampantly across random accounts, or sometimes might target new accounts only, and there might be a but; which might be that, you’ll have to always respond to the messages for them to unblock the book, and you can do this for as much books that was blocked. Another one can be random terminations across several accounts, this can come in as abnormal reading activities, and you might be surprised when it happens to an account that doesn’t even have any book yet in it. It’s not you, it’s the incompetency of Amazon for leaving their bot to handle such a huge task as taking down account it suspect might have violated their policy. And another example of trend I’ve experienced was multiple accounts, this also has happened before where your account gets terminated for having multiple accounts, in most cases you don’t have multiple accounts, it’s just the stupid not getting triggered by randoms. The worse part that shouldn’t be happening is their support teams not been able to review the problem properly after these has happened, except if you’re able to call them on phone, coz tell me why I’m telling the support team that my books are just going live, and nobody have bought it yet, how am I getting terminated for abnormal reading activities; and their response is they are standing on their decisions. Doesn’t make any sense. Anyways, I might be wrong in some aspect, and I’m open for corrections too. Tell us which of this trend almost took your life in the past or recently. Follow me for no reason

• 
  Sylvain Gariel (@SylvainGariel) reported 56 minutes ago

  Reality is often more exciting than fiction in AI Bio these days. Anthropic announced today the launch of their third pillar after Code and Cowork: Claude Science. Very clean and exciting demos. The most surprising parts for me: (i) both pharma heavy hitters in attendance (BMS, Novartis, Genentech, Novo) and Dario are fired up and yet balanced in their claims and forecast (30-40% improvements on timelines and PoS, not a 10x jump anytime soon) , (ii) Anthropic announced they will be walking the talk by launching their own drug discovery programs with a focus on rare diseases that may not make sense for the pharma/biotech industry. It has been rumored for some time that AI labs would eventually launch their own pharma efforts, especially after the Coefficient Bio acquisition, but it still feels like a plot twist to me. Now, let's be measured here: we don't know much at this point on the scope and intentions, in particular what happens to the existing/future candidates. Ofc, it raises the question of whether they will end up racing the very customers they're selling to down the line? Think Amazon leveraging their platform data to walk into their partners/vendors' businesses. Who doesn't like a good cliffhanger. Other key take-aways in my mind: 1/ Claude Science is a workbench, not a new model, giving researchers one place to query databases, run analyses, and produce auditable, reproducible results. 2/ Sonnet 5 dropped the same day. Claude Science runs on it, wires up 60+ scientific databases, spins up specialist sub-agents, and adds a reviewer agent that checks citations and calculations. 3/ Auditable by design (code, environment, methodology, full log), though Anthropic admits the reviewer agent runs on the same model, so it isn't independent verification. Will potentially streamline research and drug discovery a lot. 4/ Amodei tempered his own "compressed 21st century" thesis: not in the next couple of years, maybe a decade out. 5/ Candid pharma pushback on timelines: Knudsen (GLP1 pioneer at Novo) says you still need the trial data, hard to go below 5 years. Narasimhan (Novartis CEO): the real win is 12 years down to 7 or 8, compounding across the industry. 6/ Boerner (BMS CEO) on cancer hype: real progress is coming, but "don't get over our skis." 7/ Amodei on hallucinations: never fully going away, because creativity straddles making things up and having good ideas. 8/ 3 strategies surfacing on the competitive chessboard: Anthropic going wide with subscriptions and verticalized products relying on a single core model, OpenAI going narrow and enterprise-gated with GPT-Rosalind, Google tbd, potentially leaning on proprietary efforts and models like AlphaFold.

• 
  🇨🇦 🚀Dougie🚀🇨🇦 (@DougiETeslaBot) reported 57 minutes ago

  @davidallenwest Yes America gets the blame much of the time but it’s actually late stage Capitalism which is the real issue. Grocery stores, food processing companies getting rich while farmers struggle. Most money flows to Amazon, Apple, telecommunications company, banking etc

• 
  Rafeeq (@rafeeq_x) reported 1 hour ago

  @amazonIN Will have to stop ordering small items from @amazon until they start OTP based delivery. When an issue happens multiple times a week & still the same automated please wait 48 hours for investigation reply is not at all fine. No value for prime customer's time and money. #Amazon