Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Columbus	Website Down	1 hour ago
New York City	Website Down	3 hours ago
Marlborough	Errors	4 hours ago
Düsseldorf	Errors	7 hours ago
Berlin	Website Down	7 hours ago
Amsterdam	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashok (@ashokquantplay) reported 34 seconds ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Sachin Solanki (@solankisachin47) reported 57 seconds ago

  @AmazonHelp Still facing the issue. Can’t do anything

• 
  Paramjeet Singh (@param76888) reported 2 minutes ago

  @CRED_support I have already paid my SBI Card bill via Amazon 4 days ago, yet the CRED app was still showing it as 'Due.' Because of this sync issue, Now a double payment has been processed. Please investigate and initiate a refund for this duplicate transaction.

• 
  Relaxsync (@relaxsync) reported 2 minutes ago

  Relaxsync Remote Vision #1 — The problem with remotes Pick up your TV remote right now. Count the buttons. There are probably 50 or more — and half of them, you've never pressed. YouTube, Amazon Prime, Google Search, voice assistant. These aren't features. They're ad placements. Each one exists because a streaming company paid a licensing fee to put their logo on your remote. The other half? Buttons mandated by JIS standards — size, spacing, even the shape of the concave surfaces. These rules exist for universal accessibility, and that intention is good. But the result is that every remote from every manufacturer looks almost identical. Innovation in how we interact with TV has been frozen — not by technology, but by regulation and business deals. Here's what surprised me most: the number of button presses required to reach Netflix's home screen, or Google's search page — those paths are also negotiated and specified in advance. Your remote isn't a tool designed for you. It's a negotiation between companies, printed in plastic.

• 
  Ashish T (@ashishace11) reported 5 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp link shared by you is not working ping on DM I will share my no.

• 
  leoglisic.eth (@Leo_Glisic) reported 6 minutes ago

  @daniel_mac8 Why no R2D2s? Because they don't understand our idiosyncrasies. That box in the corner isn't a problem to be solved; it's in the corner because it's there to remind me to do the Amazon return next week. But if I have to take the time to explain that to a robot, I'd rather just not have one. Because it's not the only box, and that's not the only corner. The robots can go outside and do yard work, sure. But they can't mess with my stuff until they truly understand the human psyche. And no amount of reading Freud is going to get them there. And they're a little young for Jung (pun intended lol). So it'll be autonomous tasks for them, like yardwork, farmwork, factory work, etc. But no diaper changing lol.

• 
  Celeste Isabel (@Celesteverdade) reported 7 minutes ago

  @AmazonHelp Already tried all available options, even a CS online text chat in which the rep claimed to have completely resolved the issue, but actually did nothing at all. Amazon customers have no effective options to solve problems. Your refusal here to provide a phone number confirms it.

• 
  rahul kumar (@kumarrahul9534) reported 8 minutes ago

  Absolutely unacceptable service from Amazon & Bajaj. Ordered a cooler that’s not working, no technician visit arranged, and now being forced into a replacement that’ll take 15 days or refund after 15 days.What kind of customer support is this? @amazonIN @BajajElectrical

• 
  Borb // Brand New Day era (@Borb_Art) reported 12 minutes ago

  @Blakkyl_ @Culture3ase That's just the animation's problem, she'd be infinitely cooler if Amazon prioritised animation quality over hiring celebrity VAs

• 
  Divya mohanty (@divya_mohanty) reported 13 minutes ago

  @amazonIN order id 404-6718274-2843516 received multiple damaged items,delivered on 20th.please refund and return the items.Currently unable to return or refund or exchange this,Unable to raise concern through Amazon app customer support.please help in resolving issue asap

• 
  Cognitive Dissonance (@Swahthi) reported 15 minutes ago

  @amazon @amazonIN Ordered on Amazon Now at 11:57 am, delivery time showed 20 min initially, it kept on increasing, after 12.30 I contacted CC as I had ordered milk etc perishables so wanted to cancel. Rufus is terrible. Finally, agents Asha, Arshad ( leadership), Mewi, Lahari ..

• 
  Boiss gaming (@boissgaming0) reported 16 minutes ago

  @AmazonHelp Tried your links many times, all are broken. Since no resolution was provided, I've filed an official complaint with National Consumer Helpline (Docket: 9187583). Waiting for the Nodal Officer's response now. Order ID: 402-5929485-7693161. @ConsumerHelp_

• 
  Satyam Saha (@SatyamS56212115) reported 17 minutes ago

  @AmazonHelp That link is not working. Please send it again.

• 
  That Startup (@ThatStartup_) reported 21 minutes ago

  Gupta's fix was brutally simple. Stop trying to compete with Sony and JBL in retail stores. Go where those brands weren't paying attention: Amazon India. They priced aggressively, collected reviews obsessively, and owned the ₹500-₹2000 segment.

• 
  shal💗 (@book_rambler) reported 23 minutes ago

  @AmazonHelp @amazonIN I have called twice now and asked them to escalate this issue but as you can see no action has been taken

• 
  Suomalaissosialisti (@Bx39a9eXJ3KZKKV) reported 24 minutes ago

  @GMShivers @RebateSiPuedes @MikeCosta 100% of the Amazon does belong to the workers. The whole thing should be reorganized to cut down the commodity economy and focus on production for use instead of production for sale.

• 
  Space Investor (@SpaceInvestor_D) reported 27 minutes ago

  @spacanpanman problem is, everyone thinks their stock is the next amazon.

• 
  Sourav Mohanty (@Sourav_Mnty) reported 28 minutes ago

  @AmazonHelp @amazonIN @AmazonHelp Either you provide option to connect with your agent in the app itself ( which we are not able to find) or arange a call . If you are not able to support in either of these then how can we address our issue on the product that we bought from your app

• 
  ᛒᛁᚱᛋᛁᚱᚴᛁᛦ ⨁ (@Thors_Bear) reported 34 minutes ago

  @amazon @Meta @awscloud Why are your drivers constantly stealing and killing animals? It’s a shame that having packages delivered to your house is now a safety issue.

• 
  Rahul Nanda (@rahulnanda86) reported 37 minutes ago

  Three drunk-a*s ******** on the f*ck-it bucket list trip of their lives, floating down the Amazon on a houseboat that's basically a floating **** mattress. Then one massive, throbbing anaconda slithers in like, "Y'all thought this was just p*ssy paradise?" This summer: Anaconda – Sisters of the Coil! A sleazy creature feature that'll make you wet, sweat, scream, and seriously question every goddamn choice that led you to this theater. Made with Seedance 2.

• 
  Amazon Help (@AmazonHelp) reported 37 minutes ago

  @svadarshan Please note, if you are unable to contact our team from the application, please copy the link and try from a different web browser from your mobile and connect with a member of our team via chat. After opening the page, please log in to your Amazon account. Once logged in, it will display 2 options, one is "continue previous chat" and other is "start a new chat". Click on start a new chat option, and it will connect to our team without any bot conversation over chat. If you still face any issue, keep us posted. -Sravan

• 
  Akram Khan (@AkramKhan735) reported 38 minutes ago

  @AmazonHelp No problem have been solved

• 
  Chris McKee (@Ragcha) reported 39 minutes ago

  @FrenchComrade @sciencegirl @amazon Do you reckon it would break down in the box before you use it? I naively assumed it would be fine until you put garbage in it. Then 50 days would be fine.

• 
  Aksharesh (@Aksharesh7) reported 43 minutes ago

  @jagograhakjago @AmazonHelp It’s already 3:35 PM and I have still not received any call or visit from the pickup team today.This is after multiple assurances from your support that pickup would be arranged on priority. The delay is unacceptable, and the issue has been pending

• 
  Tapesh Chowdhury (@Tapesh_C) reported 46 minutes ago

  Most Amazon brands don’t fail. They plateau. They hit $30K, $50K, even $100K a month. Then nothing moves. Here’s the real reason. They keep using the same strategy that got them there. Amazon is not one game. It is 4 different games. And each level needs a new system. Where most brands get stuck: → They rely on 1-2 winning keywords only → 80% sales come from 20% SKUs → No brand defense campaigns → Inventory planning is reactive, not forecasted → Ads scale revenue, not profit One brand we audited was stuck at $62K/month. 70% sales came from 3 keywords. One competitor entered. Revenue dropped 28% in 45 days. Here’s how to avoid plateau: → Build 20-30 revenue driving keywords, not 3 → Split ads into branded, non-branded, competitor → Increase review velocity weekly, not monthly → Expand variations of proven winners only → Track blended ACOS, not just campaign ACOS → Fix stock forecasting 60-90 days ahead Plateau happens when growth depends on one pillar. Real growth comes from multiple stable pillars. If one falls, others hold. At what revenue level did your Amazon growth slow down?

• 
  Ayan Chowdhury (@ayanc97) reported 49 minutes ago

  @AmazonHelp Fyi, the link is not working, it's stuck in chat page

• 
  Kaushalesh Jha (@kjha2003) reported 51 minutes ago

  @AmazonHelp It's been 10 days I haven't received any response from OFM team. You person have block Amazon help desk from my login. Now tell me where do I get the solution?

• 
  The Static Rain (@TheStaticRain) reported 55 minutes ago

  @AnonEconomist2 @mattvanswol "Corporations only have power because the government gives it to them." That’s a cute bedtime story. Corporations have power because they have Capital. If the government disappeared tomorrow, Amazon and Google wouldn't get smaller. They’d just start issuing their own currency and hiring their own police force. You want "limited government"? Great. Who’s going to stop a chemical plant from dumping sludge into your kid’s drinking water? The "Free Market"? By the time you "vote with your dollar," your kid has three heads and the company has already rebranded. You’re arguing that if we take the gun away from the security guard, the bank robber will suddenly become a nice guy. No. The robber just takes the gun. The "Limited Power" you’re begging for is exactly what the CEOs want: zero rules, zero oversight, and zero consequences. You say I’m not addressing your points. Here’s the point: You think the Government is a "monster" and the Corporation is a "victim." In reality, they are the Left and Right hand of the same body. One holds you down while the other picks your pocket. ​You’re so afraid of a bureaucrat in a suit that you’re willing to hand your life over to a CEO in a fleece vest. At least you can theoretically vote out a bureaucrat. You can't "vote out" the board of directors that just outsourced your town's entire economy. ​"Limited Government" in a world of Unlimited Wealth is just a fancy way of saying "Feudalism." You’re not fighting for freedom; you’re fighting for a new Lord.

• 
  Haresh (@HVoz) reported 56 minutes ago

  @AmazonHelp I again checked with the customer agent, they say to wait for 29th April to resolve for 1 ******* sunscreen bottle which you delivered in a broken bottle

• 
  Sanjay Srivastava (@Sanjay_Sriv) reported 57 minutes ago

  Amazon India’s announces additional $300M bet: Doubling down on Amazon Now micro-fulfilment + pan-India warehouses & delivery stations. More warehouses + last-mile stations = minutes-to-days delivery in Tier 2/ 3 cities. Second-order wins: Job creation in smaller cities, better seller support & long-term economic multiplier as part of $35B commitment. Smart capital at work. @amazonIN