Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (49%)
• Errors (27%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Volta Redonda	Sign in	43 minutes ago
Libreville	Website Down	3 hours ago
Warner Robins	Errors	18 hours ago
Flers	Sign in	22 hours ago
Owego	Errors	1 day ago
Mississauga	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samdhani Basha (@BeingSamdhani) reported 47 seconds ago

  @AmazonHelp I approached them already, but my problem not solved yet

• 
  John Kennedy Peterson (@skyshark88) reported 5 minutes ago

  This is a fabricated / AI-generated video paired with an invented story. It fits a recent pattern of viral “thermal camera over the Amazon at night reveals crazy density of giant snakes/crocs” clips that have been repeatedly fact-checked as synthetic. Post content @Bober_smart (an on-chain/crypto/Polymarket-focused account) posted on July 19, 2026: 23-year-old wildlife researcher Ryan arrived in South America at the Amazon River to study anacondas
He equipped a drone with a thermal imaging camera and the AI Claude, launching it over the river at night
The AI’s computer vision model highlights thermal outlines in real time, classifying the species and size of the snakes with over 95% accuracy
This allows the drone not just to search, but to scan automatically, logging every specimen found into a database with GPS coordinates
What he saw truly stunned him: the number of snakes was off the charts, and it looked genuinely eerie
AI helps to study the world around us in much greater detail It includes a short video (~6.7 seconds) and quotes an unrelated earlier post by the same account about building a simple Markdown “second brain” with a CLAUDE.md index file. No independent reporting, researcher profile, paper, project page, or institutional affiliation matches “23-year-old Ryan + drone + Claude AI + Amazon anacondas.” Searches turn up real thermal-drone wildlife work and real anaconda research, but nothing resembling this specific claim. Video analysis The clip shows a nighttime aerial (drone- or helicopter-style) view of a winding river through dense jungle in a classic false-color thermal palette (deep greens/blacks with bright glowing outlines). •Scores of elongated, wavy, serpentine white/cyan shapes are densely packed along the banks, in the water, and especially thick in the canopy/vegetation on one side. •The forms overlap and intertwine in an exaggerated, almost “infested” way that looks eerie and unnatural. •Camera movement is a slow drift/pan across the scene. •No other wildlife, water surface details, or environmental motion typical of a real Amazon river ecosystem appear. This matches the visual style of other recent AI-generated “thermal Amazon predator swarm” videos (often labeled as crocodiles/caimans or anacondas) that AI detectors (e.g., Hive Moderation) score at 95–99.9% synthetic and that lack any original authentic source. Why it’s not real •Ectotherm problem: Anacondas are cold-blooded. At night their body temperature closely matches the surrounding water, mud, and vegetation, so they do not produce the bright, high-contrast thermal signatures shown. Warm-blooded animals (mammals, birds) stand out far more clearly on thermal sensors. Experts have pointed this out regarding similar clips. •Unrealistic density: Green anacondas are largely solitary or occur at low densities. Claims of “off the charts” numbers (or the even more extreme “thousands” versions circulating elsewhere) have no supporting field data, surveys, or scientific literature. •No corroboration: No news from wildlife organizations, universities, drone operators, or Anthropic (makers of Claude) about such a project. Real thermal-drone studies in tropical forests focus mainly on arboreal mammals, primates, sloths, etc., and are published with careful methodology—not viral social-media narratives. •Pattern match: Nearly identical “night thermal reveals massive numbers of Amazon reptiles” videos have been circulating and debunked in the same period (including crocodile versions). They are generated with modern video AI tools and given sensational captions to drive engagement. Real context Thermal drones are a genuine and growing tool in tropical wildlife research (detecting heat signatures of endotherms through canopy gaps, covering large or inaccessible areas faster than ground surveys). Computer-vision models (including multimodal systems) are also used for automated species ID, counting,.

• 
  Sayikumar (@StarTheSayi) reported 9 minutes ago

  @AmazonHelp @amazon @amazonIN , After all this, I got an email saying you can't do anything, even though the delivery issue was on your end and customer support had promised compensation. Disappointing how easily you break customer trust. Just sharing my experience

• 
  Finance World (@FinansTarihi0) reported 9 minutes ago

  @Millionareum SpaceX Stock Dives Under $135 IPO Price, Down 40%. When Buy? Every blockbuster IPO has its honeymoon. Some last months. Others barely survive the first season. SpaceX 📷SPCX is now discovering that even the world's biggest stock debut isn't immune to gravity. Shares of Elon Musk's rocket company briefly slipped below their $135 IPO price on Wednesday, touching an intraday low of $132.15 before recovering to close at $135.27. It's a far cry from the euphoric days of mid-June, when the stock rocketed to $225 and pushed the company's valuation above $3 trillion — briefly making SpaceX 📷SPCX worth more than Amazon 📷AMZN . Since then, roughly 40% has evaporated from the share price, wiping more than $1 trillion off the company's peak market value. Even Musk has felt the turbulence, with the value of his net worth shrinking by about $500 billion, according to the Bloomberg Billionaires Index. 💸 Why the Rocket Lost Fuel No single headline caused the selloff. Instead, several concerns have quietly piled up. First comes valuation. Even after the recent decline, investors are still debating whether a company generating a handful of billions in revenue but remaining lossmaking deserves such a lofty price tag. Then there's supply. SpaceX insiders are currently prevented from selling because of a post-IPO lock-up — a contractual period that stops early shareholders from immediately cashing out after a listing. Once those restrictions begin to expire following the company's first quarterly earnings report in August (ref: Earnings calendar) , more shares will gradually become available, potentially increasing selling pressure. The bond market has also grown more cautious. SpaceX raised roughly $25 billion in debt just three weeks ago, yet those bonds have already underperformed many other high-grade corporate issues.

• 
  plumpernickel (@plumpernickel) reported 11 minutes ago

  @peeleraja Many times. It is possible to report. There is a phone number deeply embedded in the Amazon website/ app. Call it, keep on until you can reach an actual person, report the problem. It is almost always reimbursed. Tell them you have a cctv and can prove there was no receipt.

• 
  JM🇮🇪🇵🇸 (@redoctoberirp) reported 15 minutes ago

  @CRG152 @Adam_Makes Weekly expenditure/income means nothing to PTC’s. It all comes down to end of year reports. By your logic, Amazon Retail - one of the most profitable companies on the planet are running at a loss as they run at a loss 90% of the year. Again. Basic accounting & huns dont mix.

• 
  Mike (@MikeLongTerm) reported 16 minutes ago

  BREAKING $AMD| UBS on @AMD Advancing AI🧐🆕 My take: UBS is bullish, but still very low on revenue and EPS estimate. Read more on my thread below to see. Advancing AI Event, companies speaking on stage with Dr. Su are most likely major customers, like prior Advancing AI events. UBS Group has raised its full-year earnings outlook for AMD: for fiscal year 2026, revenue and diluted EPS have been revised upward from $50.0 billion/$7.61 to $51.0 billion/$7.69; for fiscal year 2027, revenue and diluted EPS have been raised from $79.0 billion/$13.47 to $83.0 billion/$14.63. GPU revenue for fiscal year 2027 has been increased from $38.0 billion to $41.0 billion, and for fiscal year 2028, it has been raised from $54.0 billion to $61.0 billion. UBS Group stated that the event is likely to focus more on showcasing technology rather than disclosing customer or financial information. The firm expects AMD to unveil the latest advancements in its data center CPU roadmap including Venice and Verano and its GPU roadmap featuring MI450x and MI500. Related updates on its embedded and gaming graphics card businesses are also anticipated. UBS has assigned AMD a "Buy" rating, raising the target price from $670 to $700. UBS Group stated that AMD's Advancing AI event was held prior to Intel's earnings release, roughly two weeks before AMD's own earnings announcement. Investors are focused on whether the company can expand its AI customer base beyond OpenAI and Meta; however, UBS Group believes the event will primarily emphasize the unveiling of the company's technology roadmap, rather than substantial revisions to its financial forecasting models. UBS Group still believes that Amazon will be a key major customer for MI450x, and Anthropic may also be on the client list; however, the firm advises investors to lower their expectations for announcing new clients at this event. UBS Group expects AMD to comprehensively revamp its AI product roadmap: unveiling more details on the MI450x Helios and MI500 series, potentially releasing early information on the MI600 roadmap, and possibly outlining its strategic approach to addressing emerging distributed inference workloads. UBS Group expects AMD to offer a more optimistic outlook on the server CPU market. The last time AMD formally updated its estimate of the total addressable market (TAM) for server CPUs was in its first-quarter 2026 earnings report, when it projected the market could reach US$120 billion by 2030. Since then, industry data have improved significantly. UBS Group expects AMD to officially announce the mass production of its next-generation EPYC server processor, codenamed "Venice," while also unveiling more details about the Verano product line. UBS Group believes that Verano will be manufactured using Taiwan Semiconductor's 2-nanometer process and will feature an SOCAMM2 memory solution based on LPDDR. Given the explosive growth in computing power demand driven by AI, AMD may disclose its roadmap for the next generation of CPUs following Verano. UBS Group expects AMD to update its Ryzen laptop product lineup, further elaborate on its roadmap for transitioning the desktop Zen 6 architecture to the 2nm process, and disclose progress on the Ryzen Al Halo project. The Ryzen Al Halo is AMD's response to NVIDIA's DGX Spark, targeting the rapidly emerging personal AI device market.

• 
  Brad Nelson | CPA & Fractional CFO (@bradncpa) reported 18 minutes ago

  My wife and I were drowning in over $120,000 in student loans. Our income wasn't huge, but we had a strategy that wiped it out in one go. Building leverage comes down to sticking with a system. For me, that was putting every extra dollar into the companies I used every day. I invested in Google. I invested in Amazon. These were tools that ran my life and work. I kept doing it for years. By 2020, the account had grown enough that I could sell the investments and wipe out the debt in one move. The math wasn't perfect, but that move gave me control. I was only able to do it because I set a plan and never stopped feeding it.

• 
  Tony Montana (@TonyMon32895252) reported 19 minutes ago

  @WallStreetApes Supply and Demand on fuel display. My Amazon facility is refusing to give water bottles to it's DRIVERS and opting out instead to supply "watering stations" to fill water canteens for the Drivers GREED is on full display and has no signs slowing down.

• 
  Pravesh Goyal (@prvlabs) reported 24 minutes ago

  Why do companies like Netflix, Amazon, and Google obsess over stateless architectures? Because it makes scaling from thousands to millions of users much easier. Quick challenge 👇 If one server suddenly dies, should your users be logged out? 🤔

• 
  Melvin (@MelvinInvests) reported 27 minutes ago

  Gavin Baker laid out the real bull case for AI infrastructure and it has nothing to do with whichever chatbot wins the popularity contest (Save this). @GavinSBaker core point is that open source models are great for infrastructure providers because every dollar of margin an open model takes from a closed frontier lab flows down to whoever provides the underlying compute instead. Open source models already handle more than 80% of all tokens processed today, yet frontier labs like OpenAI and Anthropic still capture roughly 90% of the industry's economic value, a gap Baker thinks could narrow as cheaper models keep winning more everyday usage. If intelligence gets cheaper per token, people simply use more of it, so total token demand keeps climbing even as price per token falls and that rising volume benefits whoever owns the lowest cost compute layer underneath the model. This isn't a full flip yet, since the most capable frontier models still capture most of the actual spend, but Baker sees the shift building as inference becomes commoditized across more use cases. Real usage data shows how wide this gap already is. DeepSeek V4 Flash processes roughly 5.3 trillion tokens per week on OpenRouter versus about 2 trillion for Anthropic's Opus 4.8, yet Opus costs around 23 times more per token, so the frontier model still likely pulls in more total dollars despite far lower volume. Now who actually benefits from all of this? The winners under this thesis are companies with the lowest cost per token, which favors neocloud GPU providers like Nebius and CoreWeave over the frontier labs themselves, since they get paid the same regardless of which model generates the token. Nvidia sits at the center of this no matter which model wins, since virtually every token processed anywhere still runs on its chips and Baker has pointed to Jensen Huang's increasingly open strategy as evidence Nvidia is positioning for this exact shift. The cash flow data already reflects this split. Nvidia, Micron, Broadcom, and Applied Materials are on pace to generate roughly $430 billion in combined free cash flow over the next twelve months, more than three times what they generated two years ago. Meanwhile, Amazon, Alphabet, Meta, Microsoft, and Oracle are projected to see combined free cash flow fall from a 2024 peak of about $250 billion to roughly $100 billion by the end of 2026, as they commit an estimated $1.8 trillion to AI capex. That's the investment layer in one comparison. Chip and equipment suppliers are harvesting cash today, while the hyperscalers funding the entire buildout are burning it, betting the returns show up later which I believe it will. Bullish on the compute layer, make sure to follow @MelvinInvests for more overlooked AI investment opportunities and check out the link below for more details.

• 
  Chief Chainsaw Officer (@Hispeedlowdrug) reported 27 minutes ago

  Some friends of mine are city people who moved to the country, they had Amazon packages start to disappear off their porch. They of course assumed it was Hooligans, and installed better locks on their house and a camera. This revealed that there's a bear who swings by almost every day to carry their packages off. Walking back into the woods, once you get juuust out of sight of their house you find a belt of torn up boxes, packing materials, and scattered bits of their Amazon purchase history. Broken kitchen shelves, chewed up pot holders, a busted lamp, exploded toothpaste tubes, etc.... My theory is the bear got lucky scoring food in an Amazon package once, and now goes on fishing expeditions every time it sees a box. As Don says, they are like gigantic retarded racoons.

• 
  Veteran (@1776GodCountry) reported 28 minutes ago

  @LBMenefee @amazon It's just pee calm down

• 
  Daniel Bryson-Peart (@BrysonPeart) reported 28 minutes ago

  @AmazonHelp Seven weeks ago today, on the morning of June 8th, someone hacked my Amazon Prime UK account. Firstly, I received three emails from Amazon informing me that, as per my request, they a) changed my telephone number; b) disabled two-step verification on my account, and c) changed my sign-in email address. I made no such changes. Later that morning, I received 7 emails confirming my purchase of £1,300 + worth of sundry items from China. Fortunately, the payments did not go through, so my issue is not a financial one, per se. However, I have a large Kindle library and an equally large Audible library. I pay £30+/month for TNT Sport via Amazon Prime Video, from which I have purchased movies and TV shows. Additionally, I have made several Amazon Music purchases. I can no longer access any of the above because, as far as Amazon is concerned, I am no longer an account holder. Moreover, I soon discovered that not having an Amazon Prime UK account prevents me from accessing Customer Services. To circumvent this obstacle, I used my wife's Amazon UK account. I spent many hours on that Monday chatting with autobots, then several real people, before I eventually managed to speak to a human on the telephone. I was assured that my issue was fully understood and that it would be remedied within "about 48 hours." I waited until the following weekend before deciding to write an email. I waited a further seven days, but aside from an auto-generated standard reply, I received nothing further from Customer Services. Ergo, I wrote another email with a more detailed explanation and attached copies of the emails I had received from Amazon UK on June 8th, 2026. So, I have furnished Amazon UK with my account email address, my telephone number [which has not changed during the 15 years or so that I have been a customer], and evidence that clearly demonstrates my account has been stolen, yet all I have had in return is an email thanking me for reporting suspicious activity on my account. On the other hand, my wife received an email which assured her that, following a careful review of her account, everything was in order! It seemed to me that no matter how I tried to explain the problem (even supplying my own email address & telephone number, as well as the email address & telephone number the thief used to hijack my account), the Customer Service team completely failed to comprehend what had happened. Perhaps they did not bother to read my emails (?). In any event, Amazon UK have let me down. This issue caused such debilitating anxiety that I was prepared to forget the whole thing until a friend suggested I try to get my problem noticed on social media or even go so far as actually to write a letter to Amazon UK. I have decided to do both, in the hope of getting my account back.

• 
  DERICK LEE (@PEACHYKEENCUTZ) reported 31 minutes ago

  @AmazonHelp @LBMenefee Sasha is a Karen—please do not terminate this man for needing to relieve himself in an emergency situation. He could be dealing with a weak bladder or even prostate issues—if you want to resolve this type of situation permanently, place company porta potties in areas where your routes are that only Amazon drivers have access to!!!🤨😑

• 
  Elizabeth Greene (@Junglr_LLC) reported 32 minutes ago

  The Default Amazon Bid Setting Most Sellers Get Wrong Amazon PPC bid type 101. Default setting: dynamic bids down only. At launch: fixed bids. Why? Fixed bids generate more impressions. At launch, that's all you need. Data first, optimization second. Stop launching restricted. #AmazonPPC #PPCStrategy #AmazonAds

• 
  Chandan Shanbhag (@chanshan117) reported 33 minutes ago

  @AmazonHelp Thank you. That was exactly part of the problem... you had sent me a No-reply mail asking for my phone number earlier... Hope you now get in touch in a legitimate way...

• 
  Alvin (@Alvin1492840) reported 33 minutes ago

  Set up Amazon Family (share your membership for free) This one shocked them the most. Amazon lets you add one other adult in your household to your Prime membership. For free. It's called Amazon Family (used to be called Amazon Household). You go to Amazon Family in your account settings, click "Add Adult," and send an invite. That second adult gets their own account. Their own orders. Their own login. But they get free shipping, Prime Video, Prime Reading, Prime Gaming, photo storage, and access to all the deals. She said: "You've been paying $139/year and your partner has been paying full shipping on a separate account for 3 years. That's hundreds of dollars thrown away." You can also add up to 4 child profiles with parental controls. One membership. Two adults. Full benefits. Zero extra cost.

• 
  Purushottam (@puruistoxic) reported 34 minutes ago

  @AmazonHelp Kudos to the social media team for replying quickly. Now if only the support team showed the same urgency in actually resolving customer issues instead of asking us to keep waiting. @AmazonIN

• 
  TheMostPowerGamer (@power_most86717) reported 37 minutes ago

  is Independent and has been doing a bunch of ports. Then there is double helix which is owned by Amazon. These are the only 3 American top tier fighting game developers. Everyone else is Asian so it was never a money issue.

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  DM_me_2_buy_vsee_box (@oldmilwaukeee) reported 38 minutes ago

  @LBMenefee @amazon @amazon please read the comments. Nobody wants this guy to get in trouble besides the original poster. Sometimes, when you gotta go you gotta go.

• 
  Marcelo Baptista (@marcelo_byteval) reported 38 minutes ago

  @SanguineRuby The cost for paying for a service is not just monetary, but also the time it takes to negotiate, discuss, produce and deliver. If people have time to spare and the money I'd 100% agree that hiring artists is the way to go. (I did this once for a book) The biggest problem is that we won't convince anyone to pay $25 art over paying $20 on an AI subscription that is delivered instantly and can be tweaked as many times as you want. And this is not an "AI issue." It's just how we work in general. If you think otherwise, just remember how many times you didn't buy that "same-day delivery" item on Amazon and instead decided to leave your house, drive, and pay more just to support a local business for a product that does the same (or sometimes is worse)

• 
  Ben Crump (@AttorneyCrump) reported 40 minutes ago

  Lucas Bradshaw was 17 years old when an Amazon delivery driver reportedly struck the school bus carrying his high school baseball team. Lucas was ejected from the bus, suffered brain injuries, a hemorrhage, a broken arm and was in a coma for nearly two months. The driver reportedly had prior license suspensions, substance abuse incidents across multiple states and was arrested for possession just months before the crash.

• 
  Deepak Kumar Ojha (@deepakkumarojha) reported 40 minutes ago

  @AmazonHelp @amazonIN Received only pre-filled template replies from team, no resolution, no callback, and no response to my escalation email. A customer shouldn’t have to fight this hard for a legitimate refund. Please stop sending scripted replies and take ownership of the issue

• 
  Albert Caldwell (@AlbertC97408719) reported 41 minutes ago

  appears to be an account issue. I did get in contact with customer support & they were gonna look into it. Eventually I did receive an email saying that they reviewed my Amazon account & they didn't find any "unauthorized activity", & that they didn't change anything on my

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  Amy Weinberger (@amyweinberger) reported 41 minutes ago

  @kodacohen Bc Whole Foods became terrible after the Amazon acquisition. They constantly have shelves that are empty which make this especially hilarious to me

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  Jeet Agarwal (@Jeet_7_09) reported 51 minutes ago

  @flipkartsupport @Flipkart Customers should not be penalized for mistakes made by the platform. In contrast, my experience with @amazonIN has consistently been far better. Whenever I've faced an issue, Amazon has handled it professionally, transparently, and with genuine concern for customer satisfaction.

• 
  Zeo (@zeo_ex) reported 51 minutes ago

  Fix 4: She checks Amazon Resale before paying full price on anything over $50. Amazon Warehouse Deals was rebranded to Amazon Resale — the same program, still built entirely around Amazon's own inspected returns, open-box items, and like-new products, graded by condition and sold directly by Amazon at a meaningful discount, typically 20-50% off. The exact headphones the guy bought new were sitting in Amazon Resale in "Like New" condition — meaning the only real issue was damaged retail packaging — for $22 less, backed by the same return policy as buying new.

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  Peggle (@HowdyIAmHappy) reported 55 minutes ago

  i know GAME has been irrelevant for years at this point but it just makes me miserable that CEX is pretty much all there is which charges more than amazon for used games with broken cases and ripped cover art. and mine smells like **** too. YAY!!

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  dalo. (@dalocodes) reported 56 minutes ago

  @yushedrack0 @IamMrRex @kolan_xyz Hello, please have you experienced this ‘returned to Amazon’ issue before? What was the return timeline and how did Amazon handle the returned payment? Hope to hear from you soon.