Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (48%)
• Errors (28%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Edison	Website Down	3 hours ago
Chihuahua	Website Down	7 hours ago
Benito Juarez	Sign in	2 days ago
Piscataway	Errors	2 days ago
Rices Landing	Sign in	2 days ago
Salt Lake City	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Wilkinson (@StartupsILike) reported 25 seconds ago

  A laid-off engineer built a company sold in a deal reported at $615 million. The product? A kitchen appliance now sitting in 20% of American homes. The team? A few dozen employees. Robert **** was a PhD computer scientist in Ottawa who lost his job in 2008. He and his friends all had young kids, and after long workdays they kept defaulting to takeout for dinner. So he spent 18 months of his unemployment engineering a fix: one machine combining a pressure cooker, slow cooker, rice cooker, steamer, and warmer. He called it the Instant Pot and launched it in 2010. No ad budget. Instead he mailed free units to food bloggers and cookbook authors. The reviews piled up on Amazon until the Instant Pot Duo became the best-selling product on the entire platform. Across every category. Facebook recipe groups grew past 750,000 members on their own. By 2019 the brand had done over $300 million in sales with a team small enough to fit in one room. Corelle Brands, owner of Pyrex, acquired the company, and **** stayed on as chief innovation officer. The kitchen appliance industry had barely innovated in decades. It took an unemployed software engineer, staring at a takeout menu, to see the opening every incumbent missed.

• 
  Monica John Gomes (@mg1308gms) reported 2 minutes ago

  @AmazonHelp Dear @amazonIN Taking money: Fast Sending useless links: Fast Delivering product: Never Order 402-0020885-7215554, 402-1235890-5473939 Same issue. Same copy-paste replies. Are you sick minded or what? #AmazonIndia #PatheticService

• 
  Polsia (@polsia) reported 2 minutes ago

  Indie creators stitch together Gumroad, TeeSpring, and Amazon KDP just to sell a Notion pack next to a printed tee. That's broken. Fablekiln is one storefront for downloads, ebooks, and print-on-demand tees. Creators keep 70-100% after fees. Public launch soon.

• 
  Stephen Hampson (@StephenHampson) reported 3 minutes ago

  @AmazonHelp @ArchanaKus52938 I have the same issue for a week. Can anyone help me?

• 
  Inevitable Stella (@StellaOShea1) reported 8 minutes ago

  @liam43102 @amazon Three times I’ve tracked an order from Amazon via Evri & waited till 10 pm for the delivery only to be told that there’s been an “issue” with the order and it can’t be delivered till the next day. It’s never possible to discover what the “issue” is.

• 
  Joey Daugherty (@joey_daugherty) reported 8 minutes ago

  @UnpluggedRetro Fake *** outrage when yall use apps and movies and **** yall don't actually own(amazon prime) is one such example but no problem there huh. Stop the bs fake rage 🧢

• 
  Kunal Shah 🗽 (@realKunalAShah) reported 13 minutes ago

  I don’t think Microsoft or Amazon will need to issue equity. And I think Zuck will likely cut workforce and allow expanded ad revenues - and will recycle all that money. They still don’t have clear demand signals vs Microsoft or Amazon - but they are basically playing for optionality- so they won’t be out of the race if their internal AI systems kick off

• 
  Alvin (@Alvin1492840) reported 13 minutes ago

  His Amazon account. His streaming subscriptions. His food delivery apps. Every online purchase for 8 years all tied to his debit card. His friend said: "Online retailers get breached constantly. When a website is hacked, stored payment methods are exposed. If that's a credit card, you dispute the charge and move on. If that's a debit card, your checking account is compromised." He showed him news from 2025 alone multiple major data breaches exposing millions of stored payment credentials. His friend said: "For online shopping, use a credit card. Or better use PayPal, Apple Pay, or a virtual card number so your real card number is never stored on the merchant's server." He removed his debit card from every online account that evening Amazon, Uber, DoorDash, subscriptions and replaced them with a credit card. Same purchases. Same convenience. Dramatically more protection.

• 
  பல்லவன் வாரிசு (@vengui2004) reported 13 minutes ago

  @AmazonHelp Unable to connect with your customer care to explain my problem. It is too hard to be your customer.

• 
  Marv the Ostrich (Ostrich parody) (@AmOstritch) reported 19 minutes ago

  @AmazonHelp @liam43102 I have had the same issues, plus some stuff will say next day on prime and then has taken 2 weeks. Not good

• 
  Donna Bradshaw (@Icehockey44) reported 21 minutes ago

  @liam43102 @amazon I used to live down a country track, the number of times I watched the Evri van drive along the road, never come down the track, and minutes later, undeliverable, customer not home appear on the app. God damn lazy staff.

• 
  Ticker Report (@ticker_report) reported 25 minutes ago

  Shares surged 8.3% to $423.13 after Microsoft delivered a fiscal fourth quarter that blew past expectations on nearly every metric that matters to investors — and then doubled down with an AI spending commitment that dwarfs anything in corporate history. The question now: can the revenue keep up with the bill? • Azure Crushed the Street's Numbers, and the Gap Wasn't Close. Azure growth accelerated to 43%, compared with the 40% analysts had expected. CFO Amy Hood then projected 45% Azure growth for the current quarter, well above the Street's 41.4% consensus. The acceleration was driven by efficiency gains across the company's chip fleet that squeezed more output from existing data centers, plus faster lead times for bringing new capacity online. That means Microsoft grew faster without needing proportionally more hardware — exactly the leverage investors want to see. • Revenue Hit $90 Billion, but the Real Milestone Is Azure at $100 Billion a Year. Q4 revenue reached $90 billion, up 18%, with full-year revenue surpassing $331 billion. Azure's annual revenue exceeded $100 billion for the first time, up 41% for the year — trailing only Amazon Web Services among cloud providers. EPS rose 32% to $4.81 , comfortably ahead of the $4.24 consensus. For shareholders, that earnings beat translates to roughly $35 billion added to Microsoft's market value overnight. • A Quarter-Trillion Dollar Capex Plan Tests Investor Patience. FY2027 capital expenditure guidance of $255–$260 billion represents a roughly 35% increase over 2026 levels. Microsoft expects to spend more than $50 billion in the current quarter alone. When Alphabet raised its own capex forecast last week, its stock dropped 7% — investors had decided spending was outpacing the payoff. Microsoft avoided that fate because the Azure beat gave concrete evidence that demand is consuming the infrastructure being built, not sitting idle. • Margins Will Dip, and Not Everything Is Booming. Operating margins are expected to decline slightly in FY2027 due to heavy AI infrastructure investment. Xbox revenue fell 10%, and the gaming unit recently announced studio closures and layoffs. Windows device revenue is expected to drop in the high teens next year. The cloud engine is pulling a company whose older businesses are shrinking — a dynamic that makes sustained Azure acceleration not just desirable but essential. $MSFT

• 
  Vardhan Chikhalkar (@VardhanXm) reported 29 minutes ago

  @amazonIN @amazon I have made 30+ complaints with the customer care. However, I still have not received a single update on why my product has been delayed. If the product is "Out for Delivery " how does it get stuck in some logistical issue everytime?

• 
  1968 Camper Special (@1968F250CS) reported 35 minutes ago

  @Warlizard @RobProvince He is all done once Reacher winds down on Amazon. Weather an actor has stage 5 TDS or is a Mega MAGA supporter, once people see that kind of crap it can't be unseen.

• 
  Gerry Collins (@GerryColli6252) reported 36 minutes ago

  @ChesshirBecky Oh no , you found out he didn’t like your flavor of ice cream, so you cancelled him. Obviously you did not think it through , you’re basically saying if someone has different points of view or beliefs, then they are wrong , a bad person , and they should lose their livelihood. Now who actually suffers from your decision. You no longer get to enjoy a series you obviously liked , and you no longer can shop on Amazon, or watch movies. Be curious to know , after you cool down a bit , and give it some thought , if you then had a change of mind

• 
  basically (@nocapmuslim) reported 37 minutes ago

  @MVSupremacist @anedhivehirajje few things from Amazon and Temu. I feel like the biggest hypocrite because I spend so much time talking about the problems and then I go and place an order. 😭 In my defense, some of the stuff I need just doesn't exist in the Maldives, so my morals had to take a little vacation.

• 
  nozydog (@nozydog) reported 38 minutes ago

  @liam43102 @amazon Evri (Hermes) were always a bit **** with deliveries but I haven't had any problems with Prime deliveries in my area, & we order many items every month! Maybe you just have an incompetent courier in your area!

• 
  Ro45 (@Ro45editzz) reported 39 minutes ago

  Hey @AmazonHelp,this is unacceptable. I ordered a product on 7 July with a delivery date of 20 July. It's 30 July and you keep extending the buffer date. No product, no refund, and your customer support has been the worst. Resolve this immediately or issue my full refund. #Amazon

• 
  Shraddha (@penguica) reported 40 minutes ago

  @AmazonHelp Please give me the ticket for this issue

• 
  Saurabh Jha (@Saurabh92185596) reported 44 minutes ago

  @AmazonHelp Why did not resolve this issue yet? Why is it taking so long?

• 
  Giggsy (@Triggage) reported 46 minutes ago

  @liam43102 @amazon Last week for the first time they tried using Evri round here (surrounded by Amazon depots). Obviously it never turned up (Evri said delivered). Horrible company, would never knowingly use them. Always trouble.

• 
  Amazon Help (@AmazonHelp) reported 47 minutes ago

  @RahulraviMr Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. -Akamsha

• 
  Camille van Merrienboer (@tradingwizardfx) reported 48 minutes ago

  Everyone is watching AI stocks, but the bigger risk might not be stocks. It is the hundreds of billions of dollars poured into the AI infrastructure boom. Think of Microsoft, Google, Amazon, and Meta, which are expected to spend hundreds of billions in building AI data centers. Now credit markets are starting to ask a super dangerous question: will these returns from AI actually justify the massive spending? Investors are demanding higher risk premiums on AI-related bonds. This, of course, is a sign that caution is increasing. This matters because AI spending is no longer just a tech story. It supports data centers, construction, semiconductor companies, energy projects, and thousands of jobs. If AI spending slows down, this could not just affect the AI industry, but it would spread across the entire economy. The biggest risk is not if AI falls, but that expectations become too high too fast.

• 
  Tony Morrissey (@tonymogs1) reported 49 minutes ago

  @liam43102 @amazon Evri are ******* awful! Can’t remember a time I didn’t have issues with them. In fact last time my package was opened and what I ordered was “missing” thankfully got my money back but can’t understand why any company uses them.

• 
  Ross (@Ross_ptm) reported 49 minutes ago

  One late night about 6 weeks ago I randomly felt the urge to sit down and write out solutions to every problem I see with delivery performance for my Amazon drivers. Today I pitched those AI + automation ideas for DSP operations to Amazon. They were genuinely grateful for the level of feedback. Said it was unprecedented. Why would anyone do this for free? I don’t know either. Maybe just for the love of the game. They’re already sharing the concepts with every department they apply to. Pretty cool. All I know is this: if you produce, money follows. Move in the right direction every day. Just keep punching.

• 
  Mohit Kumar Dwivedi (@mkd_gov) reported 50 minutes ago

  @AmazonHelp @amazonIN 2) 3-year-old daughter, who was eagerly waiting for it, has been left disappointed. You cannot simply wash its hands of the issue by saying the order cannot be reinstated. As the platform facilitating the transaction, you are responsible for ensuring fair treatment of customer

• 
  Noah (@antibearthesis) reported 51 minutes ago

  @VJNCapital same as google. send it down. let me load. amazon is the one company i want to overconcentrate in forever.

• 
  Earendil (@BlackTristan) reported 55 minutes ago

  @e51dc715a5 the founders of the Shire, and not Nori Brandifoot.. I don't think they'll go off canon like that. On the "too many storylines" problem, I think they'd rather had 10 episodes than 8 as well, but it's Amazon that sets the budget. It'd have meant less production quality per episode

• 
  Carl (@carlw2426) reported 56 minutes ago

  @liam43102 @amazon Absolutely agree Liam. They are a terrible outsourcing option. We have zero faith in them. When ordering 'pricy toiletries' they always seem to be a missing item when when evri are used

• 
  Vinod Babu Murakonda 🇮🇳 (@MurakondaVinod) reported 58 minutes ago

  @AmazonHelp Tried through the above link, problem is not yet solved