Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (47%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Jibert	Website Down	32 minutes ago
Ashburn	Sign in	38 minutes ago
New York City	Website Down	57 minutes ago
Secaucus	Website Down	58 minutes ago
Denver	Website Down	1 hour ago
Miami	Website Down	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Incognonymous (@jalencolor) reported 5 minutes ago

  @AmazonHelp PLEASE FIX THE CRISTIAN VS PLISKOVA BROADCAST OR I WILL BE CANCELLING SERVICE

• 
  Robert Ta (@therobertta_) reported 10 minutes ago

  CopilotKit just raised $27M to build AG-UI, an open protocol for agent-to-UI communication. Google, Microsoft, Amazon, and Oracle all support it. This is either the next HTTP or the next XMPP. The difference comes down to one decision they have not made yet. The open protocol versus commercial product tension will define whether AG-UI wins or dies.

• 
  Kaѕнιғ Rk (@wkashif842) reported 10 minutes ago

  @AmazonHelp I believe you understand that this is an essential item and paid in advance making prime customer wait due to error at your end is not acceptable 'I have multiple items line in cart and it's getting harder to make a judgement.

• 
  Amazon Help (@AmazonHelp) reported 16 minutes ago

  @ohio_dino @amazon @ohio_dino Hello! We're sorry to hear you're having this issue. We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." (1/2)

• 
  Rahul Mittal (@ManifestRahul) reported 17 minutes ago

  I’m on call with @amazonIN @AmazonHelp from last half hour and they are just routing my call from one dept to another with no information. I hope AI eats their job since they are useless. If in next 2 min issue is not resolved I’ll raise it to govt fraud teams

• 
  yogi (@yogeshidea) reported 20 minutes ago

  @AmazonHelp Received reply as issue under follow up and will get update Please confirm once update received

• 
  PRATHVIRAJ VERMA (@prithvi_waasi) reported 20 minutes ago

  @AmazonHelp @AmazonIN Please look at the kind of confusing and unprofessional service being provided by your chat support team. One agent says refund has already been issued, another says they cannot issue a refund, and nothing is clearly updated in my orders section.

• 
  lalit sukhija (@lalit1010) reported 21 minutes ago

  @AmazonHelp Still waiting for the call as it's 15days gone no one called me and my issue still not resolved 😔

• 
  Abhishek singh (@Abhishe47825734) reported 21 minutes ago

  @AmazonHelp I have contacted your team multiple times through email, but it has been 20 days and my issue is still not resolved.This is mental harassment. Your team has not taken any action for the last 20 days and my issue is still unresolved.

• 
  Muzakkir Ali (@Muzakki96454411) reported 21 minutes ago

  @AmazonHelp Neither you nor your team are able to listen to or understand my problem.

• 
  DividendBoomer (@BoomerDivvies) reported 22 minutes ago

  @ToddsTradeEasy @SparkingFIRENC Your comment “took everything and gave nothing back.” Is what I took issue with. Boomers built a large part of current society and invented many of the things you use today like PCs, iPhones, the internet, Amazon etc.

• 
  Glitched Savings (@GlitchedSavings) reported 27 minutes ago

  Finding every Amazon & Woot glitch, price error, and deal the moment it drops. 🔥 Follow + turn on notifications. These prices disappear FAST. 📲

• 
  AVANI (@IAMAVANIDJ) reported 32 minutes ago

  @AmazonHelp @amazonIN This is broad daylight robbery! Order #406-0627827-4311511. Paid ₹1500 for 1L packs, but delivered 750g packs. Now customer support is hiding behind "system issues.

• 
  My Dog Is My CoPilot 🐶🏞️🚐📷🇺🇸🇹🇼 (@lindayen29) reported 32 minutes ago

  @amar_4inc @MarcoFoster_ @RepAOC So why don't these "exploited workers" at Amazon, Facebook, Google, Starbucks, quit and start their own business? This ain't China and Americans have freewill. Face it...deep down you know you're too stupid, too lazy, and jealous of those who are more successful than you.

• 
  pankaj dalvi (@PankajDalv69077) reported 33 minutes ago

  @AmazonHelp I contacted customer support 4-5 times, but my issue is still not resolved. Because of this delay, I also missed the product offer. This has been disappointing. Kindly escalate my issue and provide a proper resolution as soon as possible. Registered email-pankajdalvi306@gmail

• 
  Sightline Media 🏔️ (@Sightline_Media) reported 37 minutes ago

  @brian_armstrong This is true because Amazon was down too

• 
  Kakyuu Ouhi (@KakyuuOuhi) reported 39 minutes ago

  @WallStreetApes Leave Amazon to Amazon stuff, cheap and not dependable. I have had no trouble with UPS, FedX, DHL for being on time, efficient, undamaged for other businesses we buy from. Especially important paperwork that can only be mailed securely via DHL, FEDX Or USPS.

• 
  Media Kincade (@mediakincade) reported 40 minutes ago

  @AmazonHelp This is horrible. I quit buying for a while due to delivery issues. Time to do it again. This was the second time they did it this week. 2 times!!! I stayed home to get it out of the rain. They should at least update the web page or app with correct information

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 42 minutes ago

  @BlackScholesMan I found the machinist commentary very interesting. Especially with calling out the difficulty hiring in ****-legal states. I sense this factor its-self could push federal interest in lifting restrictions. I know Amazon AWS was having the same issues re: high side DCs in Colorado.

• 
  Amazon Help (@AmazonHelp) reported 43 minutes ago

  @Kubalwadi_Mango We understand your concern. As informed earlier, we request you to follow up on the issue with the Amazon Shipping support team via the link provided earlier for any further assistance. -Ruheena

• 
  Aakash Gupta (@aakashgupta) reported 43 minutes ago

  A $599 Mac mini sitting on a shelf is now the most underrated PM productivity setup in 2026. Mahesh Yadav has been an AI PM at Amazon, Google, Meta, and Microsoft. The pattern he just walked through on the podcast: install OpenClaw on a Mac mini, point it at Opus 4.6 plus an open source fallback, connect WhatsApp, write a skill in plain English. Now you message your phone, the agent runs the job for 6 hours on a separate machine, and the result lands back in your chat. You never open a terminal. You never hit Anthropic's daily cap, because you can route to a local Llama model when you do. You never wait for IT approval, because you own the sandbox. The math is the part most *** miss. $599 for the base M4 Mac mini is cheaper than one month of heavy Claude Code usage at the Max tier. The mini sits there 24/7, runs jobs while you sleep, and never closes the lid. One-time hardware cost, infinite runtime. Sending a message to a sandboxed agent that reproduces your problem, tries a solution, and returns a result is how enterprise AI agents will work at scale. Google won't let you install OpenClaw on a work laptop. But GCP will ship this exact pattern inside their infra. AWS will ship it inside theirs. The *** who understand the delegation pattern now will be the ones shipping the enterprise version in 2027.

• 
  Terrence Hood (@terancehood) reported 44 minutes ago

  @TheWhiteWitchTM @DougWahl1 Because these are two different things. Voting and buying a gun are astronomically different issues. With the gun, it's the same as a toaster or an XBOX controller ordered from amazon, albeit with more red tape. It's just something you bought. (cont)

• 
  Thoalex (@thoalex) reported 47 minutes ago

  @AmazonHelp @amazon Then fix your systems. Amazon used to be the leader of logistics of this nature. Walmart handles this to the minute. Don't promise what you can't deliver. If it's going to be here at 6pm then say 6pm not 2pm. That's deceptive sales practices.

• 
  harshada (@HarshdaDesh) reported 48 minutes ago

  @AmazonHelp @amazonIN , I have requested a return for one item on 2nd of May 2026 & still item hasn't picked up. No one has attempted a return pick up and the error I can see as " pickup failed to to failed verification check" . Even customer service option also not working.

• 
  DK (@deekey1101) reported 48 minutes ago

  @AmazonHelp Tell me here only whatever you want to tell. Everyone in Amazon will escalate the issue but no one finds a solution

• 
  Paul in Texas (@PaulMac_in_TX) reported 51 minutes ago

  @WallStreetApes Shipping is an oligopoly since USPS, UPS, FedEx and Amazon are all competing. What does that say about government efficiency when the USPS is going broke? Maybe AOC could use her grand powers of economic reasoning to solve this issue.

• 
  MrChoudhury.base.eth (@MrChoudhury) reported 55 minutes ago

  @qualtrim I invested heavily in Amazon but then came an unwarranted correction on Mercado Libre, and my DCA turned $MELI into a 4x that of Amazon in my portfolio. I have a strong conviction in Amazon still, but I feel with the great purge of tech stocks in the US market ahead , Amazon will correct significantly, and I want to double down on Amazon then.

• 
  Priyanshu (@Priyanshu262496) reported 57 minutes ago

  @AmazonHelp @amazonIN @amazon Still my problem not solved they are all saying only ofm team will help and ofm team is not responding to my mails , amazon is just scamming with me , you guys have scammed my money

• 
  Robotbeat🗽 ➐ (@Robotbeat) reported 57 minutes ago

  @PIP1111111111 @kylemarieb Google has a fab make their own GPUs (they call them TPUs) and uses them in their own datacenter. Same for Amazon. There’s absolutely no problem, here.

• 
  Robin Lobo (@robingerardlobo) reported 60 minutes ago

  Got a text at 5:47 am on Sunday from a guy running a brand doing $90k/month on Amazon. His agency accidentally burned $43k in Sponsored Products spend. That’s more than he typically spends in two weeks. And it was all gone in just 2 days because of the weekend. During those 2 days, there were: - no alerts set - no one monitoring the account - no second pair of eyes over the weekend Those 2 days were the longest he had ever felt. And what actually caused all of this… the agency removed bid caps to “capture more impression share for Q4” And clocked off on Friday at noon till Monday morning. He asked, “is there something you guys can help with?” I told him the spend was GONE. Once Amazon serves the impressions and registers the clicks, that money is done. You can dispute fraudulent clicks. You can’t dispute your own agency’s bidding decisions. So we got him on the phone with his ad team, killed every active campaign, rebuilt the account structure from scratch so he could go live Monday with proper guardrails. He was lucky he checked when he did. I’ve watched brands bleed like this for 8 to 10 days before anyone noticed. The agency assumed the brand was watching. The brand assumed the agency was watching. Funnily… nobody was watching. This all could’ve been avoided if they had AI agents running and monitoring his account 24/7 to flag the issue instantly. That’s why at Lumian we run both teams of AI agents (for 24/7 monitoring) + humans (step in when needed).