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Amazon

Amazon down? Current status and problems

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 5: Problems at Amazon

Amazon is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Milwaukee Website Down 5 hours ago
Seattle Sign in 6 hours ago
Dallas Sign in 9 hours ago
Marysville Errors 10 hours ago
Tampa Sign in 10 hours ago
Tulalip Sign in 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfitableMan1
    Peter Oke (@ProfitableMan1) reported

    ANNOUNCEMENT FROM THE ADMINISTRATION OF AMAZON KDP FOR SMARTPHONE. 1. We want to draw the notice of the users of the course above to the issue with creation of US account.

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @amazon Got a watch out for scams email from you only problem is Amazon keep ALL of the customers card details so the scammers only have to get the customers amazon logon details and they are free to spend what they want. Amazon should omit the 3 digit security number for safety

  • Archit_jn9
    Archit Jain (@Archit_jn9) reported

    @AmazonHelp I have provided the details demanded by the link at 8.30 AM IST. No response through mail or call yet. The problem is still unresolved after a month. Please have a good experienced customer support team that can solve issues. #Amazon #Amazonindia #JeffBezos

  • RichardMcCann9
    Richard McCann (@RichardMcCann9) reported

    @BTCare Received on onscreen message from @NortonSecurity4 this morning! My Amazon password had been compromised, change it immediately! I followed the Norton instruction's! Result, a further message, there had been an error & my password had not been changed????????

  • rickwatson
    Rick Watson (@rickwatson) reported

    @zerohedge Most people have no idea Amazon has 319 million square feet of warehouse space. 3% at Amazons scale is a rounding error. All caps not needed kthxbai

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @mattsuenchaz Hello, we're sorry to hear of the issues you've had with your devices. Just to clarify, which Amazon domain is your account on? .com, .co.uk, or any other? - Kevin

  • milind2157
    Milind karande (@milind2157) reported

    @AmazonHelp How many times should I call, only they speak, wait 48 hours. Not one solved the problem.

  • atachineminence
    Atachin Eminence (@atachineminence) reported

    ANNOUNCEMENT FROM THE ADMINISTRATION OF AMAZON KDP FOR SMARTPHONE. 1. We want to draw the notice of the users of the course above to the issue with creation of US account.

  • ijalab98
    Balaji (@ijalab98) reported

    @AmazonHelp @AmazonHelp @amazonIN they haven't provided any resolution. There is nothing Wrong on my side then why i want to compromise myself. I am going to lodge a complaint against this issue. There is no proper resolution or compensation from amazon side.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @niveshsharma111 We're sorry to know about the issue you're facing with the Amazon Prime Video. Could you be more specific on your concern for further assistance? -Kesha

  • LightsailSpeed
    Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 1.62 ms (0.35 ms jitter) Download: 2608.55 Mbps (data used: 4.7 GB ) Upload: 3239.89 Mbps (data used: 2.8 GB ) Packet Loss: 0.0% Date: 2022-05-22 19:30:51 (JST)

  • ijalab98
    Balaji (@ijalab98) reported

    @AmazonHelp My problem is totally different. You not understand my problem.This is not regarding delivery. This is regarding exchange problem. I am going to file a complaint in consumer court. @AmazonHelp @amazonIN

  • vivekmech2014
    VIVEK KUMAR BARNWAL (@vivekmech2014) reported

    @AmazonHelp Why you guys are not resolving the issue after so many follow ups from past 3 weeks

  • atachineminence
    Atachin Eminence (@atachineminence) reported

    ANNOUNCEMENT FROM THE ADMINISTRATION OF AMAZON KDP FOR SMARTPHONE. 1. We want to draw the notice of the users of the course above to the issue with creation of US account.

  • jayjaymcd
    james mcdonald (@jayjaymcd) reported

    @marshyleeds Now this would make an excellent … or terrible Amazon prime tv show… literally “all it nothing”

  • AiyejinnaAB
    Aiyejinna Abraham (@AiyejinnaAB) reported

    @expertnaire Affiliates, other Affiliates and members of the AMAZON KDP FOR SMARTPHONE COMMUNITY. ANNOUNCEMENT FROM THE ADMINISTRATION OF AMAZON KDP FOR SMARTPHONE. 1. We want to draw the notice of the users of the course above to the issue with creation of US account.

  • ijalab98
    Balaji (@ijalab98) reported

    @AmazonHelp @AmazonHelp @amazonIN I literally spent 45 mins about my problem to your customer executive (Babin . R) Now you are asking again to explain the issue. Very worst service

  • jayjaymcd
    james mcdonald (@jayjaymcd) reported

    @marshyleeds Now this would make an excellent … or terrible Amazon prime tv show… literally “all or nothing”

  • life_track21
    Glenn (@life_track21) reported

    @AmazonHelp What to check Order: 2022 / 407-1336362-8644358 Items:Yash Gallery Women Cotton Slub Checks Print Anarkali Kurta (Blue) Yash Gallery Women Cotton Slub Checks Print Anarkali Kurta (Red) Issue: - 01 item Tracking shows delivered but order not received and another item different

  • ZeuGalt
    ZeuGalt (@ZeuGalt) reported

    @TheEconomist Damn pro carbon Amazon, let's burn it down, I'm Brazilian and I'll commit to this.

  • twd_sylvia
    Sylvia ❤️TWD/JDM (@twd_sylvia) reported

    @FearTWD I’m unhappy and sorry I’m mad too coz can’t watch it here through a streaming link. This is not working here and I’m Amazon Prime I’ve to pay much money. Why isn’t it free anymore?

  • Mudassa91937789
    Mudassar Shah (@Mudassa91937789) reported

    @AmazonHelp They've sent me the same incident report to complete 3 times now! I've found the proof that I was only sent one item because of an error on your side and let them know this and I keep getting the same email back saying I need to fill the form out correctly! This is ANNOYING!

  • ijalab98
    Balaji (@ijalab98) reported

    @AmazonHelp @AmazonHelp @amazonIN I perfectly ordered during offer time. Now due to your technical issue why i want to suffer.

  • DhrumiS56242191
    Dimple shah (@DhrumiS56242191) reported

    @amazon @AmazonHelp @amazonIN cheating from Amazon. You sold a product which is imported from china. It is Chinese product. And mention 3 months warranty. Now it is not working. After contacting to your customer support, they are telling to contact manufacture.

  • strangebirds
    ethan (@strangebirds) reported

    What is it with automatic service emails taking forever to arrive? Amazon emails me to let me know of a login (me) fifteen minutes after I've stopped using the site. Spotify sent a forgotten password email nine hours after I requested it.

  • ijalab98
    Balaji (@ijalab98) reported

    @AmazonHelp @AmazonHelp @amazonIN they are not understanding my problem. I feel really hectic. Very poor customer service. Why i want to suffer? Literally one of the worst customer service ever I had

  • newGarlick
    Hanne Emilie (@newGarlick) reported

    @i_am_peterpan_ Amazon by people thinking it's a Discovery problem

  • sayanleft
    Sayanleft (@sayanleft) reported

    @AmazonHelp No update send by ur team.and my problem not yet solved

  • HIMAJASAMPARA
    Himaja (@HIMAJASAMPARA) reported

    Worst amazon customer care my account not login showing error no mail about this. Normal mails coming solve this problem @amazonIN @AmazonHelp

  • Sonu_sharma11
    सोनू विश्वकर्मा (@Sonu_sharma11) reported

    Dear,@bobcreditcard i have received recently BoB easy credit card Rupay variant please replace to Visa card kindly request you 🙏 I'm facing problem to purchase a EMI items in Amazon 🙏it's not accepting Rupay card