Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Amazon
Amazon is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 5 hours ago |
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Sign in | 11 hours ago |
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Errors | 13 hours ago |
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Errors | 14 hours ago |
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Errors | 15 hours ago |
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Sign in | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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John R Fuisz (@jrfuisz) reported@HighwayBob @CDHMartinez @amazon Special permits or special areas. If you drive a commercial truck parkways are a no go. My guess the construction on the rt 50 to 66 offramp forced him down onto the parkway. Should have immediately pulled over and called for an ******.
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Varinder Sharma (@sudan19) reported@amazonIN Ordered 2 items via Amazon Fresh (Ord ID: 405-8881188-5688336) which were wrongly marked delivered but never rcvd. Cust care cnfrmd it was an Amazon scanning issue & promised refund within 4 hrs twice, still no refund after 12 hrs.
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Larry Smith (@LJSmith911) reported@PramilaJayapal Actually it’s just asking abled bodied people to work 20 hours a week. I don’t think that’s too much to ask. Amazon even provides healthcare insurance for part time workers. I don’t see what the problem is here
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Shipwreckedcrew (@shipwreckedcrew) reported@AmazonHelp Every other delivery to my new address is returned to the Seller as "Undeliverable." Not every order -- only about half the orders. The address is correct -- it is a street in a residential neighborhood in South Lake Tahoe. This problem includes subscription products. WHERE do I go to address this problem?
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OriginalOutcast (@StriderReborn) reported@justinlvargas @BDisgusting Netflix and Amazon said no to making anything "Conan" due to how hypermasculine he is. It's the reason Amazon Ruined LOTR and Netflix ruined The Witcher because they wanted to make a fantasy/adventure show but the Conan current owner didn't want to back down and emascualte him.
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Cthulhu Loves You (@CthulhulLovesU) reported@DailyMail I've never had an issue eith Royal Mail parcels going missing. Our posties are all local lads. Amazon and Evri, however... Missing parcels, packaging tbat looks as if someone has played football with it, one smelled heavily of piss, had an African delivery driver open my front door and walk in with the package and another staring through the windows at the front and back before I told him to **** off my property and hand the package over. It's getting very tiring.
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Onyii (@onyiireal1) reported@DiscussingFilm Nobody under the age of 45 cares about He-Man or Masters of the Universe. Amazon is out here setting records with drones because they know deep down that nostalgia-baiting Gen X is the only way this movie doesn't completely bomb.
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MilkstachePineMarten (@MilkstachePM) reported@CentroLeaks Is that placeholder? I don’t think Amazon in Germany is using that as official price, main reason why leaks is terrible business
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C Sim (@csim1977) reported@LesleyinVegas Take a rag and shop vac to that port. Wrap rag around port to make a better seal. Run it for a Minute. When you run your ac put your hand under and make sure you feel air and see a drip eventually. Get foaming ac cleaner on Amazon and just spray it down with a hose after
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SONU NIRMAL (@Sonuicm9) reported@AmazonHelp my problem is not listed there Order # 406-2310236-1686717 we need to call back from your team
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Nitesh Kachroo (@TheNuttyNick) reported@AmazonHelp @AmazonHelp Nikhat, please read the tweet. I explicitly stated that the Executive Relations team already has this case. Basic support cannot fix a recurring logistics scam. Please escalate this directly to the North India Operations Head. Order #404-2029011-3844306. @JeffBezos
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Caffy (@caaaffy) reportedJust watched the final episode of The Boys. It suffered from the same problem as the Good Omens finale: an obvious lack of budget and poor writing. So much wasted potential. I'm officially never watching an Amazon show ever again!
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Netz0 (@netz0com) reported@SubjMatterXpert @OhmyLooper @financedystop I don't disagree with that. My point was they do it because people expect cheap and don't want to pay a dollar more. The same reason Amazon is full of low quality electronics that can burn your house down with fake electrical and safety ratings.
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🙋🏻♂️ (@The_Tech_Tour) reported@AmazonHelp hey, your Amazon delivery person just dumps all the packages at random locations of the community instead of the delivering them to the doors. It's been annoying that everyone is frustrated. Can you help with escalating this issue please?
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💕 Bonnie Plunkett 💕 (@Notorious_NIT) reportedThis pregnant lady is out delivering Amazon packages she said she’s 3 cm dilated & she’s just tryna get the baby to come down It is 90 degrees in Charlotte Sis is a trooper bec hell no!!
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Ceredwyn F. Holt (@terraluxe) reported@Arkypatriot I think Amazon needs to issue standards. I bought a product and never received the product and they I could get my money back. Another time I bought a tent. The picture was not like the product in person.
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Man (@Man_Ham_Origins) reported@Turtleneck95691 @VoughtCrave If the comic is so terrible, why did Amazon feel it was worthy of an adaptation?
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ƳƏṢĂÇ (@YesacNruh) reported@drsuffy I got pissed at the ignorant as **** jeėt ***** that took my amazon customer service call. I asked for her supervisor and she literally did the old "Hello?Hello? Saar, hello?" Then hung up. No issues with the call up to that point, just didn't wanna transfer me. Garbage humans.
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Ike Victor (@IkeVictor) reported@theo Microsoft and Amazon also face this issue. There’s something about these massive corporate hyper-scalers that prevents them from producing usable, frontier models. It appears that only startups are capable of producing truly frontier models or are capable of pushing the frontier with each generation.
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Jason (@Jason25867485) reported@c_ldiz41948 @Rocketqt I will probably give vought rising a chance because I love soldier boys character and Jensen Ackles is a phenomenal actor but I’m so disappointed by all the stuff leading to the spin off s5 was almost 13 episodes but Amazon told Eric to cut it down to 8
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emmy (@17emmy13) reportedWhy is everything on Amazon prime so loud !!!!!!! I don’t have a remote to turn the volume down with😡
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Vaibhav Soni (@Vaibhav51269605) reported@amazonIN I immediately recorded an unboxing video and shared all proof with Amazon Initially I was told that the issue would be investigated within 4 days However now I’m being told that no assistance can be provided because the package was securely delivered-clearly not true
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Krista ✝️🙏🏻 (@KristaB1013) reported@_dxllz7 Television. Every year it seems like I cancel another streaming app. Cancelled cable YEARS ago and then progressed from there. I’m down to YouTube and Amazon prime (because I order stuff on Amazon or I’d get rid of it too)
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Sushmit Kumar (@SushmitKumar7) reported@AmazonHelp Again the same thing you have replied for the callback, it is already available in the app and I am not getting resolution for my issue on this process
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Manish Mishra (@1999manish) reported@amazonIN problem not solved yet, neither re- attempt done by delivered boy neither get the refund, only received feedback msg from Amazon team rather than solution
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Serenity Solo Studios (@SerenitySoloDev) reportedIt's taken me 4 months, but I finally dropped below 13 stone. Not by much 12 stone 9 pounds, 80.6kg, but it's ever so slowly heading in the right direction. The problem is size 36 trousers keep slipping now, yet size 34 are too tight. I will have to buy a belt on Amazon, as for some reason I can't find one in any shops in my town.
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Rukesh Waikar (@rukeshwaikar) reported@amazonIN @AmazonHelp @amazonIN Extremely disappointed with Amazon India support. For the last 1 month, your executives have been giving misleading and incorrect information instead of resolving the issue. Please escalate this matter and provide a proper resolution. #AmazonIndia
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Joseph (@JosephNotABot) reported@farnham_kim @IanRunkle If people stopped ordering everything off Amazon, this would change. But some people cant stop giving them their money even though the service has been terrible.
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Jenna Worthen (@JennaWorthen) reportedHi @amazon I've had a wild experience with your chat tonight...I have a kindle that's quit working less than two years old. Is this standard for your products? I'm being passed from associate to associate via chat...hate to stir up an entire issue but this is nuts.
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Phillip Rivers (@thePhilRivers) reportedIf you’re not getting 30%+ of sales from email… Don't worry about adding a new channel. Whether it's: • TikTok Shop • UGC creators • Affiliate programs • YouTube ads • Amazon It doesn't matter. Get email where it needs to be FIRST. Because if you try to add another channel right now, what will happen? Well, after working with 500+ clients across every type of business.… If you add that next channel too soon, you'll spread your budget and your team too thin... And you won't be able to scale either channel properly. If you shift your attention to the new platform... It might get some early traction. But before you know it, email falls further behind. Because your approach was half-baked to begin with. And if you refocus on email? Then the new channel loses momentum... and never gets properly scaled. And then things repeat themselves. New channel. Poor results. Back to email. Poor results. Repeat, repeat, repeat. And a few months later? You're spending MORE across two channels that neither have enough focus to perform... AND your MER is worse than when you started. Now, if email is already dialled in and the team isn't just drudging along… adding another channel could make sense. But if you're already paying for traffic and not squeezing the most from it... Adding another channel just means spending more to solve a problem (more sales) that you already have the answer to. Here's the thing... Email is one of the best assets you already have. As you fix your flows and improve your opt-in rate (5% is the floor. 10%+ is the goal) ... Your existing paid spend works harder... And retention compounds. Repeat buyers cost you next to nothing to acquire. So you're generating MORE sales from the same traffic, while spending LESS to get it. If email isn't pulling 30%+ yet... Double down on that first. Once email is doing its job, you'll have the margin and the data to add new channels without burning what you've already built.