1. Home
  2. Companies
  3. Amazon
Amazon

Amazon status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, website down and sign in.

Full Outage Map

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Amazon

Amazon is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  • 48% Errors (48%)
  • 33% Website Down (33%)
  • 19% Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

CityProblem TypeReport Time
Fort Myers Website Down 19 minutes ago
West Babylon Errors 28 minutes ago
Toronto Website Down 53 minutes ago
Palermo Errors 4 hours ago
Valencia Sign in 5 hours ago
Lyon Errors 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • sabani1903
    Anni (@sabani1903) reported

    @AmbraneIndia i bought a earphone from @AmazonHelp On 16 Jan 2023 and now i am not getting the sound from buds of the earphone. Help me out to resolve this mic is also not working.

  • TheoDoesArt
    Theo Constantine (@TheoDoesArt) reported

    @KingdomKey93 Yea I just couldn’t wait and seeing how much I’d be behind it was ridiculous lol. Now I just wish kakegurui would be part of this sub lol. But I am at least getting current on Amazon with each issue.

  • ankitjais007
    Ankit Jaiswal (@ankitjais007) reported

    @AmazonHelp As explained on call Amazon has provided Sales Invoice with mismatched Serial Number. Hence Apple Store can't accept iphone for Warranty Claim or issue Certificate. Can you correct the invoice and share the same, so I can take this forward with Apple Store?

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Arobinda01 We apologize that you're facing issues with your Amazon account. You must've received an e-mail from our Account Specialist team. Please check, and you may reply to the same with your insight for further assistance. -Renu

  • LaVeyanist
    Hell Priest (@LaVeyanist) reported

    @CKnightWrites We definitely need a diversity overhaul, no doubt about that. Sanderson at least has been trying to do a fair amount of representation with everything he's been writing. I hope his picking fights with Amazon and publishers helps more diverse creatives break in more and fix that

  • venvsreviews
    venus🫀 (@venvsreviews) reported

    really wish I could stop thinking about #Swarm but I can't. then I sat down and ate up "The Wilds" in record speed and I can't stop thinking about that either. amazon prime goes all ******** out.

  • rupathakran
    RUPA THAKRAN (@rupathakran) reported

    @AmazonHelp When I received a call back from customer care regarding the issue on my registered number, I had to give each and every minute detail of my account profile, as if I had done something wrong. Such a waste of my time for an error on your part!!

  • takethismessage
    dan (@takethismessage) reported

    @AmazonHelp You’r e welcome.. To clarify, I used an alternative method to keep Amazon from charging me for a service I no longer wanted. I identified issues with the mobile apps, website, customer support team, and billing policies at Amazon that delayed me being able to cancel.

  • Shannon97816074
    Shannon Black (@Shannon97816074) reported

    @elskemccain @ClownWorld_ This issue has zero to do with Amazon. Try again.

  • jukins5
    jamal drake (@jukins5) reported

    @NextGenPlayer @Genki_JPN I wouldnt even say there's a cultural disconnect. Its just xbox hasnt had the games the average jp gamer is into on a consistent basis. Plenty of other American companies have no issue doing business in japan. Apple amazon coke pepsi kfc mcdonalds. Hell even harley davidson

  • yourlittldogtwo
    𝕂𝔼𝕄𝔼𝕀𝕌ℕ ℝ𝔼𝕏 (@yourlittldogtwo) reported

    @Jesse_T_White @CutAyer If Amazon or Apple were to buy it I think the main attraction are the studio, library and HBO. The networks could be sold to pay down debt. If it's Amazon they could hang on to CNN and pair it with Bezos' Washington Post and let them manage its editorial content.

  • cathaver984774
    biblically accurate domestic shorthair (@cathaver984774) reported

    theres no way to tell a girl she bad in the pics section on amazon reviews why dont the govt crack down on that

  • countingbenjis
    BT Wubz (@countingbenjis) reported

    Who got that Amazon Prime login? I’m tryna watch Swarm

  • lucidfocks
    Lucid Focks (@lucidfocks) reported

    @amazon my wife and I had a shipment error and were subjected to the India support you have now and my wife was verbally accosted in several different ways. So sad to believe this is what passes for acceptable. Call Joe biden if we have a problem? Rly?

  • 3rdPedalNirvana
    Max Goldberg (@3rdPedalNirvana) reported

    I want @TheOrville on Blu-Ray please. I would buy it on Amazon but I can't actually download it in MP4 format when I do. The Orville being unaccessible during an internet outage is unacceptable.

  • Ruchika82
    Ruchika Bhatnagar (@Ruchika82) reported

    @myntra I FEEL TERRIBLE TO BE AT THE MERCY OF YOUR BILLING TEAM WHO WORKS IN THEIR OWN SWEET TATS AND THE CUSTOMER BEING LEFT AT THE MERCY OF EMS PLEASE BE BETTER AMAZON IS WAY BETTER IN THIS EXPERIENCE LEARN FROM THEM

  • TreLeans
    Meat_plate (@TreLeans) reported

    Bard is like a worse AskJeeves. Google is going down, along with Amazon, and (even though they’ve made their everyday use apps almost unusable) Microsoft is going back to the top. I just hope ChatGPT can play me the world’s tiniest violin; I’m awful at it.

  • NonsenseALot
    🌱NonsenseALot🌱 (@NonsenseALot) reported

    @geekyranjit @amazonIN Had this issue a few times recently. It's becoming the norm and Amazon normally commits to deliver on the same day ideally, but suggests we wait 48 hrs before raising an issue again. It's inconvenient and unethical.

  • Mohamme08944961
    Mohammed Shaikh (@Mohamme08944961) reported

    @amazonIN sir amazon fraud Kare meri Satha abhi tak 1699 money refund nhi Kare hai coustmer care date 24 bole thi abhi bolre 29 ye sirf date aage aage Kare sirf help me otherwise I will complain against u help me refund my money right today u sending empty box and u trouble me

  • Jesse_T_White
    Jesse White (@Jesse_T_White) reported

    @yourlittldogtwo @CutAyer But that's the problem, the current FTC is going after companies such as Amazon, Apple, Google, and Microsoft simply because they're Big Tech as opposed to legitimate anti-trust concerns. Only Facebook is the one that you can argue is a strong case.

  • geekyranjit
    Ranjit (@geekyranjit) reported

    @iron_myan @amazonIN Problem is unless it's a very high value items, Amazon does not give OTP delivery option. With OTP based deliveries I never had this issue, infact the Amazon guys sometimes will call before coming for OTP deliveries.

  • SharryJat
    S K Dalal (@SharryJat) reported

    @CandesWorld I bought a stabilizer of your company from amazon on 19 Feb 21. But it is not working now. I filed a complaint on WhatsApp on 11 March 23 vide complaint no HR-C110323-0966 but till date there is no action taken. I have chatted 3-4 times on whatsapp but same problem.

  • Imdhirajkumaar
    𑀢𑀻𑀭𑀘 𑀓𑀼𑀫𑀸𑀭 (@Imdhirajkumaar) reported

    @geekyranjit @amazonIN These are the issues with delivery boys sir . happens for me across the FK, Amazon For their safer side they're marking as like this Even it is happening in courier delivery service as well like DTDC , professional

  • YaBoiSton3r
    Tyler (@YaBoiSton3r) reported

    If I sent a Amazon wishlist who would be down to help get it for a. Early birthday

  • comrade_pabs
    CS☭💻******🏳️‍⚧️🇨🇺🇰🇵🇵🇸🇨🇳🇱🇦🇻🇳🇻🇪 (@comrade_pabs) reported

    @TonyTaint They charge a ******* arm and a leg for simple ****. They were gonna charge me 4 grand to fix the brake master cylinder. I bought that **** on Amazon for like 600 bucks and had my brother in law help me change it. **** that.

  • swetaaggarwal7
    sweta aggarwal (@swetaaggarwal7) reported

    Nowadays Amazon service is going low. I have ordered a phone and a weighting machine and both is not working. Tried multiple times with customer care still no solution. @amazonIN @JeffBezos @amazon Please provide solution

  • Dyark3
    Dyark (@Dyark3) reported

    Anyone having issues with Amazon beside me? Ordered computer parts and they said I was getting refunded but now they offer a 45% refund? Confusing.

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @debdutta_groy We're sorry to know about the trouble you're facing with the delivery of your order. To better assist you with this, can you tell us which Amazon marketplace is your account registered (.com, .co.uk, .in, etc.)? We're here to help. -Anand

  • EditsMaxx
    GUMNAAM (@EditsMaxx) reported

    @amazonIN HEY GUYS IM HAVING AN ISSUE WITH AMAZON PAY. I HAVE BOUGHT PRIME SUBSCRIPTION BUT IT GOT CANCELED BUT DIDN’T REFUNDED TO MY BANK ACCOUNT. PLEASE HELP ME OUT.

  • vipin_8006
    vipin kumar (@vipin_8006) reported

    @amazonIN @jagograhakjago @PMOIndia Amazon scaming people . When I complaint the issue they just harrassing with their one side statement . Taken consumer product as well as money . Hoping of strict action for such issue .