Cogeco Outage Report
Why is my Cogeco service not working?
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If you are having issues, please submit a report below.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Cogeco reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Cogeco compensate me for the outage?
The recent Cogeco outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Cogeco if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Cogeco has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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E-mail (16%)
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TV (10%)
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Wi-fi (6%)
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Total Blackout (5%)
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Phone (2%)
Live Outage Map
The most recent Cogeco outage reports came from the following cities: Montréal, Cobourg, Etobicoke, Toronto, Leamington, Sarnia, Cambridge, Brantford, Sainte-Thérèse, Mississauga, Concord, Waterloo, Kingston, Oshawa and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Cobourg |
Internet | |
| Etobicoke |
TV | |
| Toronto |
Total Blackout | |
| Leamington |
Internet | |
| Sarnia |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Lar
(@lartist) reported
Internet is down. Was hoping the storm wouldn’t **** us up but alas. Thinking warm thoughts at repair crews! @Cogeco @cogecohelps
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Rhee Pasion
(@mpasion001) reported
@cogeco is there an outage on Milton L9T6N1? Couldn't get info from your site
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco Your customer service supervisors already told me nothing can be done and told me to go ahead and cancel if that’s what I want. I’m not paying 69.99$ for a service I haven’t used/ can’t use
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Ryan
(@LDHRYAN) reported
Been signed up with cogeco for 2.5 weeks, and in 2 weeks I will be moving on from them. @cogeco I truly wish the worst for this poverty company. Good luck.
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🍿𝒱𝒾𝓃𝓃𝓎🍿® ™️
(@VinLeafs) reported
@cogeco is there an internet outage in Halton region?
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AHangryBeaver🇨🇦
(@AHangryBeaver) reported
@NatarshaAU @Class I'm about 2.5 Hours east of you (So similar pricing) if you're will Bell or Cogeco. I have 500 up/down and it's more than good enough for a 6k bit rate with multiple people using internet. 1K would be more than enough and that should run you ~ $120 ish a month?
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JK
(@jak8049) reported
@cogecohelps Would be appreciated if Cogeco communicated the outage in Milton…🤔Can’t seem to find any confirmation online.
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MacS
(@Claddagh_09) reported
@cogecohelps Is there a cogeco outage in Halton hills? Cable out since around 6pm
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Daniel Gallagher
(@dgallagher66) reported
@cogeco all yiur services r down in Milton - internet, cable, phone.
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robwbu
(@rcp982) reported
@cogecohelps Welp! Cogeco Helps was unable to get me tracking information that a modem has been sent, my internet contract starts tomorrow. If I don't receive one by then I will cancel the agreement under the 14 day satisfaction clause and seek service elsewhere. Will update thread tomorrow.
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ariestwitts
(@Ariestwitts) reported
@cogecohelps cogeco down down down ! Someone please help ! Help.
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RJW
(@rjwoon12) reported
@cogeco services are down in Milton
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IDGAF war veteran 🫡
(@SockBurner21) reported
******* dogshit internet @cogeco @cogecohelps **** you im going back to my old provider
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Ryan
(@LDHRYAN) reported
@cogecohelps @cogeco On the phone now again. It’s okay, customers are disposable to you. Current conversation on phone: ME: “I’m not paying for a service I can’t use, asking me to pay this is insane” YOUR REPRESENTATIVE: “Yes it is, that doesn’t seem to make sense” ??????????????
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KF
(@FAROOQKA) reported
@cogecohelps Cogeco not working in Milton
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****
(@nutmeggsz) reported
@cogeco internet down in milton
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ariestwitts
(@Ariestwitts) reported
@lartist @cogeco @cogecohelps These are really some wicked people. So poor infrastructure but so much money.
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Jon
(@Jonsnow2929) reported
@cogecohelps This is the problem right here. If the cogeco website saying no outages detected in my area, then that means they have no reason to investigate and solve the very real outage we are experiencing. Its beyond frustrating that absolutely nothing is being done to fix this.
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Gideon Wellner
(@KoyomiTsutaku) reported
@cogecohelps I know it's not your fault Cole, but people can't DM Cogeco about any issues if DMs aren't open. The outages with Cogeco right now are going to be 100% public unless someone changes that. Typing this with my phone data btw
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Brian
(@impreza32) reported
@cogecohelps @dwyer93 @cogeco Outage in Milton?
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Yamanaka2004
(@Yamanaka20041) reported
@sheggy741 @cogecohelps Same here, we use CarryTel, but with the Cogeco infrastructure. Internet went down around 6:25pm
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Adam
(@mussels64) reported
@cogeco it seems we are experiencing an internet outage in Milton.
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Ryan
(@LDHRYAN) reported
Hey @bell let’s talk about how terrible @cogeco is
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Dougie
(@dwyer93) reported
from
Windsor, Ontario
@cogeco is EPICO down again or do your services just suck?
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jsnxdz
(@JMSSNX) reported
@cogeco @cogecohelps In 2022 My internet went down(during the workday may I add) about 4 times. Cannot rely on this network anymore. Why are there always problems? Not a great user experience. Definitely thinking of switching providers
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Ryan
(@LDHRYAN) reported
@cogeco has proven time and time again how insanely pathetic their support, service and customer service is. I am being billed a full billing cycle, and haven’t received my modem yet. (It’s 5 days late so far.) Do yourself a favour, pick literally any other ISP.
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Rick Di Lorenzo
(@RickDiLorenzo) reported
@cogecohelps internet is down for all my contacts in Milton - cogeco's network status checker website says it's up but looks like it's inaccurate. I'm L9T postal code and internet has been down for awhile now - any updates? website says no outages - i tried calling and am still on hold
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Jon
(@Jonsnow2929) reported
@cogecohelps And the cogeco website still says there's no reported outages. This is the problem with Canada's telecom oligopoly. You have no reason to improve things because there's 0 competition. The customer gets terrible overpriced service, while rogers, cogeco, bell get more money.
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Gord
(@Gblackie11) reported
@cogeco @cogecohelps Any reports of Internet outages in the Milton area ?? My WiFi has been down for half an Hour ?? Updates would be appreciated
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grats
(@gratsx2) reported
@cogecohelps It cogeco down in halton hills