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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (30%)
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Errors (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Website Down | |
 Berlin |
Website Down | |
 Eugene |
Errors | |
 Arcueil |
Errors | |
 Bogotá |
Website Down | |
 Karachi |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Crew
(@Lillput) reported
@DropboxSupport Yes it is. But in a twist of fate my desktop machine (I'm currently using it) has also just had the problem.
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Vanja Sudar
(@InternetKing) reported
Is anyone else having issues with @Dropbox on windows? I get error that 'can't establish secure internet connection'. None of the issues suggested online such as wrong time and date or a proxy servers being used are true.
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Deborah L. Dwyer
(@DeborahLDwyer) reported
@dkiesow 2020’s evil humor: Gave a presentation for a virtual international journalism conference this morning. Backup presentations on Drive and Dropbox at the ready. I still had issues at the start. To add insult to injury? I had a brief power outage in the middle of my session. 😩
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Liz Crew
(@Lillput) reported
@DropboxSupport After a couple of hours fiddling on my laptop (uninstalling and reinstalling Dropbox app, and variations) I gave up and did an OS reset and reinstalled everything - now appears to be fine. BTW access via the web is not an issue - only the desktop app. /end
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Liz Crew
(@Lillput) reported
Aha! So it looks like my @Dropbox issue might be something to do with a Windows10 update. Another (different make) laptop in the house has just succumbed with the same error message "cannot establish secure server connection" @DropboxSupport any ideas?
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Rich Nadworny
(@rnadworny) reported
It continues to ******* away that “digital experts” and “web strategists” still have enormous trouble using file sharing apps like Drive or Dropbox, or collaboration apps like Miro or Mural. Isn’t this the future you’re selling?
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eldritch_ebooks
(@eldritch_ebooks) reported
I feel inexplicably terrible this morning, how can dropbox do this better than MS?
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Dropbox Support
(@DropboxSupport) reported
@Lillput Hi Liz, thanks for reaching out. What version of the Dropbox desktop app do you have installed on your computer? Do you have any anti-virus / firewall running on your device? Have you tried disabling it to see if the issue persists? Feel free to DM us with more info.
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Splatoon Animators EXPOSED!
(@SplatoonExposed) reported
BruhNolaBar EXPOSED for having a Discord server (evidence included on dropbox)
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Michael Tigas
(@michael_tigas) reported
I've also migrated most things from Dropbox to iCloud Drive, including my 10k photo library. There were a few teething issues and I encountered a "Downloading 1 file" glitch never completed. I had to nuke the folder via the iCloud website and it resynced fine.
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Lissette ✨
(@lcarreradesign) reported
Is it me or is Dropbox slow today?
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chee chau
(@lcheechau) reported
@DropboxSupport hi, as suggested earlyer i am using the beta version of the dropbox desktop app. but i notice the upload speed is very very slow. not the usual dropbox speed.
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Liz Crew
(@Lillput) reported
@DropboxSupport 2 other machines - both Win10pro (1 laptop, 1 desktop) are currently OK. All are on the same wifi network so it can't be the router time (which was suggested as a potential issue). 3 of the 4 machines are on Win10 20H2 the win10home one is on 1909. /2
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BaeBae🍋
(@baeleemariew) reported
Dropbox was for 5. I clicked on it at 4:59 & Cambridge Booty *** wifi was slow & by the time it loaded, Dropbox was closed. I emailed it at FIVE. She talking bout she not accepting late work without a note. “If I accept something 1 min late, why not 10? Where do I draw the line?”
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🦩Ritts🦩
(@Rittsrotts) reported
@DropboxSupport oh wow! if its a known issue, I'll either try this or just wait till there's an update. I really appreciate this kind of reply! here I was just obliterating my own Pc settings, ports, etc etc. thanks!
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Andy Polaine
(@apolaine) reported
Ugh. @Dropbox really has gone down the drain since it’s attempted to be a platform rather than a service and to try and position itself as a business solution. It’s flailing and failing at both right now. If my laptop fans were screams, I’d be deaf.
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Lulu Hartgen 🐻 💗
(@lulu_bear) reported
My dropbox is dayd. We've tried everything to fix it. Maybe a problem on their end, I don't know. If it's not up tomorrow we'll put in a support ticket.
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Liz Crew
(@Lillput) reported
@DropboxSupport Issue fixed (at least for now) on two machines. Thanks
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Liz Crew
(@Lillput) reported
So - if Win10 users have a problem with Dropbox following an update suggest you download and use the Beta version. Seems to work so far.
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RAM Francis 🏏🇬🇧 ☕
(@ramfrancisuk) reported
@DropboxSupport Is Dropbox having problems? Error message "Cannot get a secure connection..."
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Zhan Li 🇪🇺🇬🇧
(@thezhanly) reported
Dropbox is another software case study for how terrible UX doesn't stop success
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Randolph Hubach, PhD
(@RDHubach) reported
@DropboxSupport My team (6 individual users) are all getting "can't establish secure internet connection" error. Seen online others have had similar issues with update--any methods to rectify issue?
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Big Sigh Media - Simon
(@BigSighMedia) reported
@jesskellynt @jenglish90 Do ye really need the top level Netflix? That's a lot of Google/Dropbox storage, you could buy a whole heap of USB keys for that, do you ever clean down your cloud storage, does anyone?
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chee chau
(@lcheechau) reported
@DropboxSupport yes, i have done that. and nope. still a little slow.
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Brooks Patterson
(@brookstpat) reported
Recent @Dropbox update eliminated this issue! 🙌🏻🙌🏻 nice work product team.
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sigo (formerly mheb)
(@sigo_ao3) reported
@littlemissbaph I did not get it either and my efforts were not working until I followed the tutorial I linked above including creating a Dropbox account.
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Liz Crew
(@Lillput) reported
@DropboxSupport Yep - tried that first and have just tried on the machine that has just had the problem. Makes no difference :-(
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Liz Crew
(@Lillput) reported
@DropboxSupport I had seen that link, thanks but all the working machines also have ESET installed. Also, wouldn't turning off ESET "fix" the problem?
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Dagmawi
(@meetdagm) reported
Article about the Top 5 reasons why 84% of startup founders fail and what Airbnb, DropBox & Twitch did to fix it with a simple formula during their startup days! #LinkinBio
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Richard Fuhr
(@rdfuhr) reported
"During handling of the above exception, another exception occurred:" (a Python error message posted when invoking the command "dropbox filestatus" on a Pixelbook running chromeOS that is struggling with Linux).