Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/20/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Errors (25%)

    Errors (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMérida Errors
BrazilSantos Website Down
FranceNantes Website Down
United StatesBradenton Sign in
FranceCambrai Website Down
United KingdomNortholt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport It’s version 165.4.4300. There is nothing to send via video. If I send photos from iPhone to Mac via airdrop, it shows on iPhone as been sent by nothing appears in Downloads folder. Many other users complaining of sale issue on your community forum.

  • Kimmy45775726 Kimmy♥️ (@Kimmy45775726) reported

    **** i’m so horny who's down to buy nudes Dropbox videocall dm me.! #wet #sellingcontent #buyingcontent

  • BeefMcCat Novra | Beef Swelling Tonnes (@BeefMcCat) reported

    @Torran yeah i found out the issue is Dropbox specifically and in the 2 year forum post I've found that's still going, the issue is on windows 11 too

  • StewartLynch StewartLynch (@StewartLynch) reported

    @paulberghege @No_Wham My data is always in sync with Dropbox and iCloud so this is not an issue for me.

  • JosephPLiu Joseph Liu (@JosephPLiu) reported

    @BenCKinney @Dropbox I'm having this exact issue too since updating @Dropbox on MacOS 13.1

  • BlimpChief Big Z (@BlimpChief) reported

    @Dragonkicktweet Easier fix is save every pic you like, then load 'em up on Dropbox from your phone and swipe away~

  • JosephPLiu Joseph Liu (@JosephPLiu) reported

    Any other MacOS Ventura 13.1 users having issues with the latest @Dropbox update no longer allowing Spotlight to index your Dropbox folders now forced to sit in the ~/Library/CloudStorage folder? Dropbox not integrating with Spotlight would be a big issue for me.

  • fromAMMO A.M.MO, The Lowest of the Low. (@fromAMMO) reported

    @newfoundmass Yeah. Whenever I get to the point that I start clipping the old ROH stuff for my Dropbox, I’m going to have to do like I do with most current GCW and a lot of indie shows where I **** with the audio to being the announcers down and the crowd up.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @chadlawsonphoto Hey there, we're sorry to hear about your issues with the Dropbox app. Can you please tell us what is happening and we'll make sure to help you out?

  • LisaMar96088922 Lisa Marie Beddell (@LisaMar96088922) reported

    @markys24 If you create a folder on dropbox by clicking organise, then, create folder, it squashes all the file size down, so you get more space, seems to work.

  • auxilorfp Will FP (Auxilor) (@auxilorfp) reported

    @fabianarbor would be good as a self contained logo (i.e. not for dropbox), but if it ain't broke, don't fix it, right?

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @JosephPLiu @Dropbox Having same problem. Have you tried airdrop of photos to your Mac? That also doesn’t work anymore.

  • thedanmacharia Dan Macharia (@thedanmacharia) reported

    3. Dropbox Problem: Early on, consumer storage was not popular, so no one was buying. Solution: Give away free storage for referrals. Result: Dropbox went viral and the marketing/users acquired were way more valuable than the storage Dropbox gave away

  • HuTaoDevotee Splatoon Animators Exposed (@HuTaoDevotee) reported

    Octo/Dino EXPOSED for putting a spider in the server room (evidence included on dropbox)

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @Dropbox after the latest update on MacOS, Airdrop doesn’t work anymore. See lots of other users reporting same problem. Seems to be due to moving Dropbox to Location from Favourites. Please help

  • nirmitkm Nirmit Meher (@nirmitkm) reported

    The MVP helped Dropbox gather feedback and validate its value proposition before building out the full product. This approach helped them create a product that truly solved a problem for their customers.

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport after the latest update on MacOS, Airdrop doesn’t work anymore. See lots of other users reporting same problem. Seems to be due to moving Dropbox to Location from Favourites. Please help

  • Chris_Mellor Chris_Mellor (@Chris_Mellor) reported

    Dratted Dropbox's latest update means file share stored in its cloud are no longer automatically copied to all my devices. This is a major pain in the rear. I can't work off-line and file access is slow. Reverse this tack please Dropbox - my subscription is at risk.

  • KenOA05 Glimmer_of_Hope 🔱 (@KenOA05) reported

    @_dottt_ @Otuosoro_Ranjo So sorry. Use a cloud-based storage system like OneDrive or Dropbox next time. Write down the login details and keep it in your email draft folder too. You can get your drafts easily through your account even if you lose your disk drive. Hope this helps.

  • yashthakrar1996 Yash Thakrar (@yashthakrar1996) reported

    Dropbox users complain about broken AirDrop support on macOS Ventura

  • Socurioso Socurioso10 (@Socurioso) reported

    @Dropbox I can't recover files from the recycle bin, is there a problem?

  • StanBright Stan Bright 👨‍💻🚀 (@StanBright) reported

    I think that the tech that has given me the most headaches recently is iCloud documents syncing. I've never had issues with Dropbox! ... The only reason to use iCloud is to have docs synced with the @logseq mobile app.

  • Amritpa40930144 Amritpal Singh (@Amritpa40930144) reported

    @PurolatorHelp Thank you for replying, but as I said there aren't any purolator offices wherein I can talk to a physical person. There is a penguin pickup or Dropbox where the delivery is slow.

  • RaeLynFox The Gales of November 🔥 (@RaeLynFox) reported

    @DiesisKey @ScrivenerApp Is it an aversion to Dropbox in general or concern about extra cost that makes it an issue? I ask because if the concern is cost, Dropbox offers a 2GB free version, which is far more than I've ever needed for syncing my Scrivener files.

  • TheRealDrJ2005 Jeffrey Robert Johnson, PhD (His Darkness) (@TheRealDrJ2005) reported

    @ThePhDPlace So many options these days: old school CompactDisc's, Google Drive, Dropbox, drafts in your Yahoo email, Terabyte SSD, your smart phone,...,just use unguessable login credentials and separate chapters into their own files. Use a date based file naming scheme.

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport It’s version 165.4.4300. There is nothing to send via video. If I send photos from iPhone to Mac via airdrop, it shows on iPhone as been sent but nothing appears in Downloads folder. Many other users complaining of same issue on your community forum.

  • dimitrimckay Run DMc (@dimitrimckay) reported

    You want to get new customers, go get NEW customers, but as for me, all you’re doing is pissing me off, and for the price I pay, I already have trouble justifying the cost for a note taking app. I already pay for OneNote, apple notes and Dropbox.

  • SCJ052 S.C.J 05 (@SCJ052) reported

    @rayhuma2 @Groudonboi @ddl_vid1 sorry bro, dropbox is not working for me, and mega keeps giving a download error, sorry for the inconvenience

  • Nogameforaname damndan (@Nogameforaname) reported

    @Dropbox how is it impossible to contact your company with an account issue?? I never would have opened an account had I known this. People need to look elsewhere for file sharing services

  • vDerekS DΞRΞK SΞAMAN (@vDerekS) reported

    @Josh_Atwell Thankfully my Dropbox account from 10 years ago where I stored scripts is still active and I can login to it. Wasn't savvy enough to use GitHub back then.