Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 09/05/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (38%)

    Sign in (38%)

  2. Errors (38%)

    Errors (38%)

  3. Website Down (25%)

    Website Down (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Website Down
United StatesAtlanta Website Down
GermanyBerlin Sign in
United StatesAtlanta Errors
CroatiaZagreb Errors
PortugalEstoril Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @Dropbox after the latest update on MacOS, Airdrop doesn’t work anymore. See lots of other users reporting same problem. Seems to be due to moving Dropbox to Location from Favourites. Please help

  • BeefMcCat Novra | Beef Swelling Tonnes (@BeefMcCat) reported

    @Torran yeah i found out the issue is Dropbox specifically and in the 2 year forum post I've found that's still going, the issue is on windows 11 too

  • StewartLynch StewartLynch (@StewartLynch) reported

    @paulberghege @No_Wham My data is always in sync with Dropbox and iCloud so this is not an issue for me.

  • HuTaoDevotee Splatoon Animators Exposed (@HuTaoDevotee) reported

    Manu369YT EXPOSED for putting a spider in the server room (evidence included on dropbox)

  • JosephPLiu Joseph Liu (@JosephPLiu) reported

    Any other MacOS Ventura 13.1 users having issues with the latest @Dropbox update no longer allowing Spotlight to index your Dropbox folders now forced to sit in the ~/Library/CloudStorage folder? Dropbox not integrating with Spotlight would be a big issue for me.

  • HuTaoDevotee Splatoon Animators Exposed (@HuTaoDevotee) reported

    Octo/Dino EXPOSED for putting a spider in the server room (evidence included on dropbox)

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport It’s version 165.4.4300. There is nothing to send via video. If I send photos from iPhone to Mac via airdrop, it shows on iPhone as been sent by nothing appears in Downloads folder. Many other users complaining of sale issue on your community forum.

  • darkblockio Darkblock (@darkblockio) reported

    @S1r_G0at Correct. You don’t really “own” all those audiobooks you “bought” on Audible. Similarly, you don’t really “own” that token-gated novel or film your NFT promised because there’s no guarantee you won’t run into a 404 or broken Dropbox link when you try to access them in 5 years.

  • LisaMar96088922 Lisa Marie Beddell (@LisaMar96088922) reported

    @markys24 If you create a folder on dropbox by clicking organise, then, create folder, it squashes all the file size down, so you get more space, seems to work.

  • themindofdre themindofdre (@themindofdre) reported

    This has been such an issue that I had to download an archive of my Linkedin and take screenshots of posts just to ensure I had all the evidence. IT'S WHY I HAVE A SCREENSHOT AST MY BANNER FFS. Contact Dropbox and see if they'll tell you how much of this is true

  • fromAMMO A.M.MO, The Lowest of the Low. (@fromAMMO) reported

    @newfoundmass Yeah. Whenever I get to the point that I start clipping the old ROH stuff for my Dropbox, I’m going to have to do like I do with most current GCW and a lot of indie shows where I **** with the audio to being the announcers down and the crowd up.

  • Amritpa40930144 Amritpal Singh (@Amritpa40930144) reported

    @PurolatorHelp Thank you for replying, but as I said there aren't any purolator offices wherein I can talk to a physical person. There is a penguin pickup or Dropbox where the delivery is slow.

  • JosephPLiu Joseph Liu (@JosephPLiu) reported

    @BenCKinney @Dropbox I'm having this exact issue too since updating @Dropbox on MacOS 13.1

  • TheRealDrJ2005 Jeffrey Robert Johnson, PhD (His Darkness) (@TheRealDrJ2005) reported

    @ThePhDPlace So many options these days: old school CompactDisc's, Google Drive, Dropbox, drafts in your Yahoo email, Terabyte SSD, your smart phone,...,just use unguessable login credentials and separate chapters into their own files. Use a date based file naming scheme.

  • tbagnulo Tony Bagnulo (@tbagnulo) reported

    @FredMinnick @ROSimonson Just last week I was having an issue with the computer. Was out of space on the drive. Turned out dropbox was using 10gb+ of space from an account I hadn’t used since 2019. Seems opposite of the intended use, no?

  • darkblockio Darkblock (@darkblockio) reported

    @S1r_G0at For fans, collectors, customers, consumers… decentralized content means forever-access to the content they buy without worrying about broken Dropbox links, unpinned IPFS content, or 404 messages on token-gated websites— even 50 years from now.

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport It’s version 165.4.4300. There is nothing to send via video. If I send photos from iPhone to Mac via airdrop, it shows on iPhone as been sent but nothing appears in Downloads folder. Many other users complaining of same issue on your community forum.

  • tubabobby Bobby (@tubabobby) reported

    @DropboxSupport Dropbox has updated and now it's not possible to put dropbox in the sidebar on Finder on Mac - how do i fix this? When in settings the option isn't there and i hate having to click through folders to find it!

  • Nogameforaname damndan (@Nogameforaname) reported

    @Dropbox how is it impossible to contact your company with an account issue?? I never would have opened an account had I known this. People need to look elsewhere for file sharing services

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @chadlawsonphoto Hey there, we're sorry to hear about your issues with the Dropbox app. Can you please tell us what is happening and we'll make sure to help you out?

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @DropboxSupport after the latest update on MacOS, Airdrop doesn’t work anymore. See lots of other users reporting same problem. Seems to be due to moving Dropbox to Location from Favourites. Please help

  • yashthakrar1996 Yash Thakrar (@yashthakrar1996) reported

    Dropbox users complain about broken AirDrop support on macOS Ventura

  • marma_desam Alona (@marma_desam) reported

    I'm an Android user who has always been frustrated that every time I send/receive a video, it comes out pixelated. I looked into the problem, and it says the only solution is to use a third-party app, like DropBox or WhatsApp, to send videos. Is this true?? Its annoying AF.

  • Chris_Mellor Chris_Mellor (@Chris_Mellor) reported

    Dratted Dropbox's latest update means file share stored in its cloud are no longer automatically copied to all my devices. This is a major pain in the rear. I can't work off-line and file access is slow. Reverse this tack please Dropbox - my subscription is at risk.

  • Singtong13x Singtong (@Singtong13x) reported

    @TimRunsHisMouth Yeah they filmed all those Dropbox issues with 2,000 mules anything happen to them??

  • doctorpfs Francois Steyn (@doctorpfs) reported

    @JosephPLiu @Dropbox Having same problem. Have you tried airdrop of photos to your Mac? That also doesn’t work anymore.

  • PrizemArtNft ✨Prizem.s⭕️l 0.25 SOL | Minting Now (@PrizemArtNft) reported

    @S1r_G0at @darkblockio I can create a token gated content on a website or Dropbox but the token gated content may not work if it’s a web2 website if the domain registration is not paid for, the website hosting service stops being paid for… resulting in a 404 error page…

  • dimitrimckay Run DMc (@dimitrimckay) reported

    You want to get new customers, go get NEW customers, but as for me, all you’re doing is pissing me off, and for the price I pay, I already have trouble justifying the cost for a note taking app. I already pay for OneNote, apple notes and Dropbox.

  • JordanMcgoey Jordan McGoey (@JordanMcgoey) reported

    @DropboxSupport having trouble with 2 step verification, only receiving text code some of the time

  • SCJ052 S.C.J 05 (@SCJ052) reported

    @rayhuma2 @Groudonboi @ddl_vid1 sorry bro, dropbox is not working for me, and mega keeps giving a download error, sorry for the inconvenience