Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 02/21/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Website Down (50%)

    Website Down (50%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMérida Errors
BrazilSantos Website Down
FranceNantes Website Down
United StatesBradenton Sign in
FranceCambrai Website Down
United KingdomNortholt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • parroyoleon Pablo (@parroyoleon) reported

    @DropboxSupport I can't Log In. It keeps loading and nothing happens. I tried different browsers (Chrome, Safari, etc.) and still. I changed the Internet connection, but I don't have problems with any other website.

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @TheStonyStark Hi there, we hope you don't mind us jumping in. Would you like to share a bit more about your issue? If the Dropbox app hasn't been able to load your files, can you let us know what version of the Dropbox app you have installed, and what OS version your device is...1/2

  • johnycash1312 Ernest Hemingway (@johnycash1312) reported

    @DropboxSupport I am trying to log into my account on a new laptop but when I enter my password and login I still need a six digit code to be sent to my email but it never comes to my email

  • Abhijit96212709 AbhijitD (@Abhijit96212709) reported

    @nehamaha Hi Neha, our story is bit different. Two of us allowed at Dropbox however older son didn’t. That came as surprise as system didn’t show any error while booking appointment. Now our older son may be dropped from school as his h4 not stamped + we being on H1 can’t travel due to ban

  • edsfault Karl (@edsfault) reported

    @David_Goncalo @DropboxSupport @David_Goncalo Did you ever get a reply? I've had the same issue with no response from Dropbox after tweeting them, sending a DM, sending a support ticket and even replying on their tweet saying "tweet us is you want help".. can't even access zendesk for support due to disabled

  • TheStonyStark G FUEL | Stony (@TheStonyStark) reported

    @QndzyTV @Google @Dropbox One simple issue: the app doesn’t download files to my phone at all. Lol.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @DropboxSupport Both Mac and Windows builds. Bare in mind it's the screen-reader version of the menu system that comes up, so that might have something to do with it but the last time this happened it took about 3 months to fix. Build 121.4.4267

  • GScoggins3 GScoggins (@GScoggins3) reported

    @drewhouston I had major problems with dropbox, no service, simply ask for a refund, again never got service. Ask to cancel my service. But Dropbox billed me again & now refuses to refund my second payment. Is this the way you run your company, like a criminal organization?

  • parroyoleon Pablo (@parroyoleon) reported

    @DropboxSupport Been having trouble to upload files, create folders and access files in the web version. Is there any actual outage or problem? #DropboxDown

  • pmoe Philipp Moehring (@pmoe) reported

    @marty I got a link to a docx in Dropbox which has links to PDFs on a different server.

  • sueytonius Sueytonius (@sueytonius) reported

    @RoyPentland I just read your Dropbox article. It's truly terrible, and definitely at the comical end of the crank spectrum.

  • eLearningHDSB Halton eLearning (@eLearningHDSB) reported

    There have been reports of error messages when trying to upload work from Drive to Dropbox: D2L is investigating the issue, and we will post an update when there is more information!

  • TheBlueBettle SacredFlare (@TheBlueBettle) reported

    @goddess_bread @BreadGoddess91 And I completely understand that, but the thing is my dropbox was full with other links, but she always told me that if it was ever disabled to hit her up, so I didn't think it would be a problem.

  • OMG1284 OMG12 (@OMG1284) reported

    @DropboxSupport Plz your my last hope, I need help. I can DM you privately to get help with my issue.

  • TomlinMedia Greg Tomlin 💬 (@TomlinMedia) reported

    @cjscalia If you want me to Dropbox you the original trilogy in HD (Harmy edit), no terrible Lucas updates... let me know!

  • JoshFromTucson ジョシュ・ロメア (Josh Romea) (@JoshFromTucson) reported

    I was given a Dropbox link of old family photos which I am scared to share all because I’m afraid @This_is_Gonzo will have a slow work day again

  • DamienLiccia Damien Liccia (@DamienLiccia) reported

    However, when I log into the back office, Dropbox tells me that my computer is one of the synchronized devices. The desktop client does not show me any synchronization problems. Can you check if everything is OK on your side? 2/2

  • nlevin Noah Levin (@nlevin) reported

    Sad to say, but @Dropbox Paper has become pretty much unusably slow/buggy for me lately (at least in Chrome) so I'm considering migrating elsewhere for some things.. I find @NotionHQ too clunky, @google docs too dated... I mostly need: collaboration, simple/fast writing, tables

  • Mario_Arteaga Mario Arteaga (@Mario_Arteaga) reported

    @David_Goncalo @DropboxSupport I have the same issue, and no answer from #dropbox

  • muvaamoonchild bre! (@muvaamoonchild) reported

    i just logged into my old dropbox account & these screen shots are so crazy lmaooo i was really a terrible person

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @DropboxSupport Update: Restarting windows has fixed this system, so may have to restart the Mac, but even quitting Dropbox first did not fix the problem initially. Strange, but that leads me to believe the problem may reoccur at some point. Will keep you informed.

  • goodface_daniel Daniel Buenrostro D. (@goodface_daniel) reported

    @DropboxSupport Please respond to my submission or DM me, so that I can get help resolving my account issue. IT IS VERY IMPORTANT! Please

  • PubliusTX Kevin Whited (@PubliusTX) reported

    @OKPolicy * There is also a disparity between the per capita Medicaid number in the post and the one in the Dropbox data. Those problems really should be addressed.

  • dansstuff32 dansstuff32 (@dansstuff32) reported

    anyone have issues with dropbox after updating big sur the other day? after reboot it said my dropbox folder was gone or moved

  • mirkel Michael Ames (@mirkel) reported

    @JHochstat Hi Jon, I was way slow finding my Dropbox log in and the link expired. Would it be possible to send them again? I'm stoked to listen.

  • TheWaseemMirza Waseem Mirza (@TheWaseemMirza) reported

    @DropboxSupport ticket 12409384 Not been able to login and the only response to my support ticket is that @Dropbox has sent my request to an "unmonitored" inbox. If this is the case, how can I login when all solutions on your website are exhausted? #lol #frustrating

  • 80Z80NY erynn // #밍키!! 💫 FIX ON (@80Z80NY) reported

    Why is dropbox uploads so slow 😭

  • Simon818 Simon J (@Simon818) reported

    More than five years later, it's still useless. not only that, it doesn't even identify itself. I used to shut Dropbox down because I didn't know the window was the Dropbox badge ,let alone that I could turn it off, and it completely blocked me from using office. @DropboxSupport

  • isalondono Isabel Londono Polo, Ed.D (@isalondono) reported

    @DropboxSupport you can write to me in English, no problem.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    OH great. Recently changed files in Dropbox is broken. Again. The sub-menu just plain doesn't activate.