Is Dropbox down?
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Errors (50%)
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Website Down (30%)
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Sign in (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpharetta |
Sign in | |
| Shreveport |
Sign in | |
 Lima |
Errors | |
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Gesimondo
(@TGesimondo) reported
@drewhouston @BrookeJenkinsSF @DropboxSupport someone has finally re-engaged with me at 2:12pm. Hopefully they can fix this issue they created. - slow progress but at least engagement
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Adam Acheson
(@adamtacheson) reported
@DropboxSupport To save time can you connect me to a customer service rep? I have a pw issue, and billing issue. Thanks you in advance.
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zackfoxenjoyer
(@gatoradewussy8) reported
Dropbox is down smh
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Candice Crossfield
(@candibcross) reported
@Dropbox @DropboxSupport I will never recommend anyone use Dropbox because you can not get anyone on the phone to help with billing issues.
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💫 Karin Louise 🌱
(@KarinIsSharing) reported
Can't believe my tech issues tricked me into ordering exactly the same three books I couldn't find on my hard drive for months, until moments later. I found those again in my Dropbox after clicking BUY, while almost everything else in the Dropbox was identical to my hard drive...
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Teacher Evolving
(@TeacherEvolving) reported
@SarahFarrellKS2 @MrsBezoari I reckon it’s people not doing it properly and rather than figure it out, bother you with it… could message Dropbox on here to see if they’re aware of any issues?
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harrison
(@HarryEatsBagels) reported
dropbox down. soundcloud app is broken. google drive is now the preferred method of sending demos by default. we're ******
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Adam Acheson
(@adamtacheson) reported
@Dropbox Hello I need live support for my account issue. Please advise. I've been a customer for 8 years and am not interested in submitting a request. I've already received poor advice on resolving my issue.
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Jacob Barley
(@barely_jacob) reported
Problem Pain can matter just as much as problem size. Dropbox was started because the founder, Drew Houston, forgot his USB stick and didn’t have the files he wanted for school. Small problem size, but a very big pain when the problem kept happening. 3/5
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Le Poofta
(@LePoofta) reported
@ceschi What about Plex server over the Dropbox.
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Ruby♡ (Selling)
(@rubythemfreject) reported
I need a new toy. But whenever I got on amazon, I want all of them. I have a problem LMAO #nsfwtwtًً #nsfwtwt #dropbox
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Brian Saetre
(@BrianSaetre) reported
@daniel_nguyenx @cblavier Dropbox hasn't fully supported the latest versions of macOS for awhile now. You couldn't open a cloud file from any app other than the finder. Supposedly they released an update to fix this recently, but it hasn't found its way to any of my computers yet.
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Sarah Farrell
(@SarahFarrellKS2) reported
I'm having real problems with Dropbox and people not being able to access resources. Is Google Drive a good alternative? Can I set it up in a similar way to Dropbox so people can download resources? Please help!
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Dimitris Garefalakis
(@EnterTheAttic) reported
@RobertVenable @Dropbox There was a brief outage today, but you should be able to use the website now :-)
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Kristine (@Schachin on Spoutible too)
(@schachin) reported
.@DropboxSupport more issues with sharing today -- created folders on DB in my Finder Window -- added files -- they did not show in DB on the browser and the person I shared them with could not see them either then it said they could not be shared -- I am done.
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EDDIE
(@whoiseddie_) reported
@patward__ Dropbox being down is still more usable than google drive
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Serinus Cloud Watch
(@SerinusMonitor) reported
@Dropbox website has been having issues but interesting their APIs have been working fine.
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Steven Lawrence
(@SteveLaw0001) reported
@DropboxSupport I cant login becase you are not sending me the 2fa - this is a problem
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Bad Girl Finances🧚🏾♀️
(@BadGirlFinances) reported
Where can I host pdf’s and have links to them? (Dropbox is down)
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Mark Steven
(@MarkStevn) reported
@DropboxSupport No antivirus software, it interferes with my software. I have a secure, closed network here so viruses not too much of an issue
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Marty Prince
(@reddevicious) reported
Hey @Dropbox, Your customers are antsy. Could you proactively address the outage? Maybe pin a post, provide apologies, info, updates, eta on a fix, etc. Making us search for info does not help.
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HAT
(@villaposh) reported
@SarahFarrellKS2 These look great but I am having trouble accessing them - I keep getting an error message on dropbox?
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Slobodan Despot | antipresse.net
(@despotica) reported
@ulyssesapp Projects are a great feature. But when switching from iCloud sync (totally broken) to Dropbox, everything works fine EXCEPT projects. Any workaround?
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Mark Steven
(@MarkStevn) reported
@DropboxSupport I use Firefox, Chrome & Safari. I usually switch between them when i am having issues. Yes, i’ve tried it with &without incognito mode. The only thing that seems most reliable for bulk drops is the hour which i do it. 9-5 weekdays is shotty, but if i upload late at night 100% 👍🏻
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Wen-Ti Sung
(@wentisung) reported
Seems like Dropbox messes up again, and destroys 2+ weeks of my progress on at least 1 important file. My dilemma with using online backup/synch services: Backing up online sometimes means added risk (e.g. version error etc), not added safety. What to do?
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Mark Steven
(@MarkStevn) reported
@DropboxSupport Not anymore, but i am having a consistent issue with unreliable file uploading when dropped in through a browser. Some files get uploaded and some stall at final stage of upload. Do you get reports of this from others? Is there a specific browser you would prefer people use?
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Queenie
(@MuvaQueenie) reported
Dropbox is down and I need some files for my client 🥲 it’s time for a new laptop cause I need a big enough hard drive to store files 🙄
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Karudan
(@Karudannnn) reported
@USAndChennai Today I have experienced appointment for VAC Dropbox. I could see people waiting for >1.5 hrs. Though they have booked slots. I could feel frustration among people in queue. Can anything improved to fix this?
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kathryn de villiers
(@kathryndv) reported
@Xris32 Hello! Do you still have a copy of your reading newsletter template? I saved it but the dropbox link isn't working and I desperately want to use it! No problem if not.
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Chad Layton
(@ChadLayton44) reported
@DropboxSupport Is there a resolution to this problem? I am not able to access our files.