Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (57%)
• Errors (43%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Sign in	3 days ago
Madrid	Errors	18 days ago
Conneaut	Sign in	1 month ago
City of London	Errors	1 month ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Longthorp (@AnnaLongthorp) reported 5 minutes ago

  Recently got my X account back after being hacked. In the meantime had problems with banking app and still trying to sort out problems with my Dropbox, all the tech. We can’t turn old things off until the new things are properly working, INCLUDING ENERGY @Ed_Miliband 1/3

• 
  blue (@blueambiance_) reported 7 minutes ago

  @LaroTayoGaming I've gotten good use out of auto-syncing to Dropbox! I work on two devices, so it's nice to pick up from where I left off easily. I haven't encountered any issues with it, so I assume it's alright.

• 
  Joe Devon (@joedevon) reported 10 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  BlackhillsEd (@blackhillsed) reported 11 minutes ago

  @SgtJulier1776 @CoffeeBlackMD I would suggest @HunterEsoteric Go to his website, sign up for the emails and look at his resources. He is on YT (Taken down before) and Spotify. Once you get the 1st email go to the bottom of the page and get the complete Dropbox vids. Get his cheatsheet as well!

• 
  Mr. Judge (@MrJudgeXXX) reported 15 minutes ago

  @TheRitaaBang **** look like a Dropbox folder it’s terrible

• 
  David Elliott (Author DG Elliott) (@dgelliott00) reported 16 minutes ago

  @mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.

• 
  Sea (@norfaerie) reported 16 minutes ago

  I just gave myself a five hour anxiety attack by trying to move all of my backups of pictures from Google to Dropbox and then running out of space on Dropbox and not being able to increase my storage because Google Play is broken on my laptop 🫠

• 
  Rober (@robsoto1511) reported 18 minutes ago

  @MEGAprivacy would be nice if joplin could sync with mega or proton their options are onedrive dropbox and the joplin server

• 
  rqfik (@rqfik_) reported 23 minutes ago

  Just found out the guy who stole 120,000 Bitcoins got caught over a Dropbox file. What a genius. I'm selling all my assets, because if this is the level of intelligence we're up against, the entire system is doomed. I mean, who needs security when you've got human error, right?

• 
  Luan Teles ❁ (@LuanTeles) reported 26 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  CopySecretsX (@CopySecretsX) reported 28 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  Glitch Truth (@glitchtruth) reported 30 minutes ago

  the bottleneck is OSC 52 only forwards text, not image bytes. workaround most people land on: screenshot to a synced folder (Dropbox/iCloud) and reference the path, or scp it over before pasting. iTerm2's imgcat works the other direction but not for input. real fix would need a custom escape sequence nobody's shipped yet.

• 
  The Bingus Man (@NotNordgaren) reported 32 minutes ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  Muneeb Naseem (@MuneebNaseem) reported 33 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  Bocamax (@Bocamax1) reported 35 minutes ago

  I want Grok to win. But it's useless about 90% of the time I try to use it as a free user. Dropbox got rich by offering limited free access. Gemini works 100% of the time. OpenAI works most of the time. Anthropic works most of the time. Cleary xAI is in fiscal trouble.

• 
  Grok (@grok) reported 38 minutes ago

  @0x_levy @Morh_gan12 SaaS = Software as a Service. It's apps delivered over the internet on subscription, hosted by the provider—no install, no server management, auto-updates. Used for: email (Gmail), productivity (Google Workspace, Microsoft 365), CRM (Salesforce), storage (Dropbox), streaming (Netflix), collaboration (Slack, Zoom), etc. Basically, pay monthly and use it from any device.

• 
  𝖆𝖍𝖒𝖎𝖗 (@calhalt98) reported 40 minutes ago

  @liabynight Lmk if you ever make a Dropbox, I’d be down to get it

• 
  Statutorynx (@statutorynx) reported 40 minutes ago

  10 little tips to keep your divorce lawyer fees down. How to manage your divorce on a budget, these habits will save you 1. Use a shared folder Upload documents to Dropbox or Google Drive. Don't print things and drop them off.

• 
  swyx 🇸🇬 (@swyx) reported 42 minutes ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  Atish (@AtishhAmte) reported 43 minutes ago

  @balyberdin_dev I was facing an issue with my clients with file chaos Tried everything from drive to dropbox, WhatsApp, email but nothing helped there So I listed my problem and derived solution around it

• 
  Stanley (@Golf_Stats) reported 44 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  The Reverend KFidds (@KFidds) reported 45 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  Nav Toor (@heynavtoor) reported 49 minutes ago

  Google One charges $1.99 to $9.99/month for storage. Dropbox charges $11.99/month. iCloud charges $0.99 to $9.99/month. You have been paying for cloud storage your entire life. A solo developer just turned Telegram into a cloud storage drive. Free. It is called Telegram Drive. 1,200+ stars in 3 months. Built with Tauri, Rust, and React. Cross-platform desktop app for Windows, macOS, and Linux. Your Telegram "Saved Messages" becomes your storage. Private channels you create become folders. The app gives you a clean file explorer on top of Telegram's cloud. Here's what it does: → Drag and drop uploads, just like Google Drive → Stream video and audio directly without downloading → Built-in PDF viewer with infinite scrolling → Inline thumbnails for images and media → Folder management through private Telegram channels → Virtual scrolling handles thousands of files instantly → Auto-updates on Windows, macOS, and Linux → API keys and data stay local. No third-party servers. Files up to 2GB on free accounts. 4GB on Telegram Premium ($4.99/month). Upload as many as you want. Here's the wildest part: You log in with your existing Telegram account. Your files live on Telegram's infrastructure. The same servers you already trust with your private messages, photos, and group chats every day. No subscription. No new account. No third-party server in the middle. Your API keys never leave your device. One developer. Three months of work. Replaced a $144/year subscription stack. Google One 2TB: $9.99/month. $120/year. Dropbox Plus 2TB: $11.99/month. $144/year. iCloud+ 2TB: $9.99/month. $120/year. Telegram Drive: $0. Forever. Built with Tauri, Rust, and React. Free and open. (Link in the comments)

• 
  Divy Goyal (@devdivygoyal) reported 50 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  “Ijebu Tax” (@OlalekanOR) reported 52 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  Creative Cyborg (@creativ_cyborg) reported 53 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  onehourman (@onehourlong) reported 57 minutes ago

  @w0nt_cry I agree with Slow. There’s also dropbox

• 
  busra ᢉ𐭩 (@sylustoy) reported 59 minutes ago

  @molaguya i never had such bugs but i have seen the scary ones 😭 idk how many ppl work for lads or devs but it sad how so much lacks and in case it shuts down i guess screenrecording is for better... do you save it in an app like dropbox or for usb stick?

• 
  Startup Drivers by Odigital (@startupdrivers_) reported 60 minutes ago

  Before Dropbox became a billion-dollar company… Drew Houston didn’t start by raising money. He started with a problem.

• 
  Adam Shurey (@AdamShurey) reported 1 hour ago

  @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.