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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (43%)
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Website Down (43%)
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Errors (13%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Website Down | ||
Sign in | ||
Sign in | ||
Website Down | ||
Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Mirya R. Holman (@prof_mirya) reported
@AENickelsPhD So hard 😫 My approach: take 10 min jot down thoughts, create Dropbox folder, pull in data or lit that inspired the idea. And then PUT IT AWAY until you get something off your desk.
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MARK JESSETT (@mjessett) reported
@DropboxSupport I need help urgently. My account had been hacked and files are being uploaded right now that are not mine. I cannot access my account using my login.
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Case🔧🦀⚙️🖥️ (@1df17bc) reported
Since upgrading to Fedora 33, whenever I run my package manager I get an error because Dropbox hasn't set up an RPM repository for it yet. Annoying.
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Khash Sajadi (@khash) reported
We left Dropbox Paper two years ago because it was too slow. It seems everyone thought the same and came over to Notion, so now Notion is slow. Next time I'm not telling anyone where I'm going!
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Leo Jones (@deltaman66) reported
@DropboxSupport It's telling me unknown error contacts supports
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Mo3aned El Aqdar (@Mo3aned_Elaqdar) reported
@DropboxSupport It happened when I trying to play the videos from dropbox account in Iphone, also it happend in Infuse, its started since yesterday, 2 let u know that Im sharing the server of dropbox in “Infuse player” in last 4 years but this is first time to facing this kind of Error..
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Mo3aned El Aqdar (@Mo3aned_Elaqdar) reported
@DropboxSupport Theyre in my account and I had already uploaded, Im not using any link, as I told u that I have business account so since 2017 Im uploaded videos to play it from dropbox or from “Infuseplayer” because in “infuse” there is option to login in Dropbox then playing all files there
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Jonathan Lee (@jonleegmx) reported
@jo_bromilow Jo hi. It was good to read your call-out Tweet. Drilling down to my IT, mobile devices & apps copywri', I've worked on Microsoft UK, Dropbox, Vodafone (Newbury creative floor), SAP, Siemens, Saab Grintek, Dimension Data, & Cisilion. One example, this entire website..
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Stewart Hidalgo (@Stewart_Hidalgo) reported
@MysteryRoomMKE @Dropbox Dropbox has not been working right for the past few weeks. I haven't had that issue, but links are not working when I send them to cliets. Their web portal locks up a lot. I finally submited a ticket to their tech support.
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Pat Regan (@patsheadcom) reported
@reyman64 Thanks! I'm not mounting anything of the Pi's filesystems remotely. I'm using Seafile (open source Dropbox equivalent) to sync data that already exists elsewhere back to the Pi. There's a Seafile server on the Pi, and there's clients on my desktop and laptop.
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Amanda M Twaddle 🌀🌊🇺🇸 (@SeasideDuet) reported
@DropboxSupport I have a friend who has tried several times to get customer service, and has not had any response from you. He has a paid plus account, can't sign in, and has not received a ticket number for his problem. Can you please send him some help...he is getting distraught
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Jensa (@jenschr) reported
@DropboxSupport Sure. Just fix your software so it stops doing stupid things and just does what it should? The amount of bugs and unwarranted upsell in the app is killing my interest in the product. I'm looking for alternatives & I know others do as well.
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Mo3aned El Aqdar (@Mo3aned_Elaqdar) reported
@DropboxSupport I think its too complicated to following the structre 😥 but anyway if they not resolve the problem from now until the end of month they will push me to cancel the account, because before text u here i sent a msg to them there in control but no one answer me, regards..
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Dominic Zapaman (@Zapaman) reported
@JonathanWaxman1 Oh is there a problem with the Dropbox link to the PDF? It does some odd things (adverts /aware) on my phone?!
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eleanor ★ (@evenstar6q) reported
@DropboxSupport How strange! Yep, same issue in incognito. I'm using Chrome and don't have another browser to try I'm afraid (I am not gonna log in with Edge). It's bearable/usable for me but thought you might want a heads up!
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나종구 (@ay_josh_mio) reported
Filipina clerk said I had to fix my notary papers and drop them off in the dropbox for processing. Activated my Filipino powers. Now I can just call her back and I can hand them right back to her. Filipinos giving other Filipinos the hookup ftw 🙏🏽
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dr. jeanine ash (@strangeisotopes) reported
@DropboxSupport “There was an error opening this document. This file cannot be found”
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Keegan (@2dentz) reported
I’m making a Dropbox of al of my dc images so if you wanna come on down then come on down
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jackie (@jackiethewzrd) reported
My Mac is really going slow bc of this Dropbox BS 😭😭
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𝚌𝚊𝚕𝙼𝚌𝚕𝚊𝚛𝚎𝚗☯️ (@calMclaren_) reported
@rgrobertgray @prodbyadamk @Soundboris2 Not sure what ppls problem w that is in this thread since it'll be the same process on the other end either way but it's class to have the dedicated dropbox folder for convenience
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Mo3aned El Aqdar (@Mo3aned_Elaqdar) reported
@DropboxSupport Its not working in internet browser too
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Joe Morris (@Joe55223459) reported
@Labroy74 @DropboxSupport Kindly contact @steven_specter on Twitter he can fix that for you
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sah.nzr (@memes_lul) reported
@DropboxSupport I hope you can fix that, i always liked your app, but that just annoyed me a bit, i appreciate it alot that you took your time to respond, most big companies don't even bother. Luckely i haven't lost those apps, just the Desktop shortcuts (excapt some folders) have a nice day!
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Case🔧🦀⚙️🖥️ (@1df17bc) reported
@DropboxSupport please fix this 🥺
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happy new nick (@ABillionSuns) reported
Dropbox: we want people to use this app as more than just a big USB stick so we're adding lots of business features Also Dropbox: we're going to shut down these features randomly with barely any notice over a holiday period
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Justin Perkins (@MysteryRoomMKE) reported
@DropboxSupport I did all that and it appears to be normal again. I’ll let you know if/when it starts happening again. It’s been intermittent and goes away after computer restarts etc. so it’s hard to say if what I just did is a temporary or permanent fix.
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Christian Jay Japay (@cjmjapay) reported
@EnpassApp been having problems syncing with @Dropbox recently. Been getting error 204035.
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Martin Farrar-Smith (@Eighty_Ten) reported
Anyone having issues with Dropbox for Mac where Smart Sync just disappears from Finder?
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dr. jeanine ash (@strangeisotopes) reported
I suddenly cannot open any pdf from dropbox. Ummmmm my whole life is on there...has anyone had this problem? It's a mac. Naturally. I have done the cursory googling.
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Justin Perkins (@MysteryRoomMKE) reported
For those who use the @Dropbox sync app and grab download links all day from the Mac Finder (a great feature), has that been randomly not working for you the last few days? I keep going to get file links and there is no sync checkmark, or ability to right click to get the link.