Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 11/21/2024 05:30

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Website Down (38%)

    Website Down (38%)

  3. Errors (8%)

    Errors (8%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNantes Website Down
United StatesBradenton Sign in
FranceCambrai Website Down
United KingdomNortholt Sign in
BrazilTrês Lagoas Website Down
United StatesDallas Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_magpie_spy Niki Groom (@miss_magpie_spy) reported

    @olikend It’s before I can even get to the stage of selecting a file sometimes, I click the Dropbox icon on left hand side and then it says loading then comes up with the error.... I’ve just done another restart and it’s working again, but it’s annoying.

  • JulienTruffaut Julien Truffaut (@JulienTruffaut) reported

    @alexelcu It is apparently a common issue with screenflow files, you are supposed to zip them before putting them in dropbox.

  • tylermccool Tyler McCool (@tylermccool) reported

    @stooovie This was an issue for me for a while.. ? and wondered about apps that seemed to effect quick look, like Dropbox?.. Kept my number of passive apps running to a minimum

  • snoazll sinanOzan.log (@snoazll) reported

    @DropboxSupport Fixed it! Problem was, Firefox on Linux was following a different set of timezone rules whereas Chrome was following where I am - which should've not been the case. Because they're on the same system and I tried isolated Firefox versions, but again, weird.

  • neburgona Ruben (@neburgona) reported

    Why the hell is Dropbox problematic as ****? I can’t turn in the file that’s worth 100 points on time. CSULB, fix your Dropbox.

  • snoazll sinanOzan.log (@snoazll) reported

    @DropboxSupport So, yeah, I have no idea. I don't see this being a Dropbox issue or an Authenticator problem. Perhaps it's OS specific, but Chrome works and it's a native application. At this point, I'm emotionally attached to this.

  • Mounika13Uppala Mounika guptha (@Mounika13Uppala) reported

    @ckuck @TravelGov Huge backlog in visa. Came india for stamping and stuck here with embassy closed. My husband is in USA, me and 2 kids are in india. I am going to loss my job with dead slow visa and EAD processing. I hope embassy at least accept Dropbox via mail and process them.

  • nherring Nathan Herring (@nherring) reported

    @castrojo @mattomata Agreed. Used it for years and it is great. The only annoyance now is an Alphabet policy against corporate use of Dropbox, which means syncing between my work laptop and everything else is broken. A Google Drive integration would solve it, but the feature is not prioritized.

  • miss_magpie_spy Niki Groom (@miss_magpie_spy) reported

    @Procreate Problem is importing to Procreate from Dropbox, but I’ll try same workaround if it happens again. Thanks.

  • ScottChristie_ s c o t t (@ScottChristie_) reported

    We need a better file sharing site than dropbox smh too many issues

  • Gurjote18 Gurjote Sansoa (@Gurjote18) reported

    @TorayKortan Dropbox page has an error on it? Error 404

  • agileSeong Sean Kwak (@agileSeong) reported

    @JulienTruffaut Ah! you do screen capture. I don't know how Dropbox realtime storage works (I use AWS S3). My guess is if your internet speed is not good enough for your video stream, it causes an issue with your video? I am sorry to hear this predicament.. :(

  • Lucas_3D Lucas Milner (@Lucas_3D) reported

    @WwwWario1 I've given up on dropbox, even after talking with them the problem wan't resolved. I've started using pCloud instead.

  • BBursteinPhoto Beth Burstein (@BBursteinPhoto) reported

    @DropboxSupport Having big problems logging into my acct via my iMac. If I’m lucky enough to get in I can’t upload new images. Have managed to occasionally upload 1 image at a time but only after refreshing the page each time. All was working fine yesterday until it wasn’t!

  • MichaelHattem Michael Hattem (@MichaelHattem) reported

    @rtraister Yes. Just go back to the email with the license key. I've switched computers a few times since buying my license and never had a problem transferring. I also keep all my Scrivener project files in Dropbox so I never worry about losing them due to a hard drive failure.

  • JulienTruffaut Julien Truffaut (@JulienTruffaut) reported

    Every single time I record videos something goes wrong. It is depressing. I had problems with the focucs of the camera, microphone (off, too loud), a camera broke mid-recording. Today, I discovered that several of my files were corrupted by dropbox...

  • seanterry01 Sean Terry (@seanterry01) reported

    @soundshadow87 @tspivey I got a dropbox error.

  • arora_himan Himanshu Arora (@arora_himan) reported

    @ramyara92660809 @USAndIndia Sorry for your loss. Similar situation. EA approved but not eligible due to Dropbox. Classic Chicken and egg problem

  • goodface_daniel Daniel Buenrostro D. (@goodface_daniel) reported

    @DropboxSupport Please respond to my submission or DM me, so that I can get help resolving my account issue. IT IS VERY IMPORTANT! Please

  • GScoggins3 GScoggins (@GScoggins3) reported

    @drewhouston I had major problems with dropbox, no service, simply ask for a refund, again never got service. Ask to cancel my service. But Dropbox billed me again & now refuses to refund my second payment. Is this the way you run your company, like a criminal organization?

  • urchaoticgf princess dr. girlfriend (@urchaoticgf) reported

    does anyone else have issues w the dropbox app taking HOURS to upload video content? or am i just lucky

  • lint2015 lint (@lint2015) reported

    Wow, when did Dropbox limit the free tier to 3 devices signed in simultaneously? Had to restore a computer due to failed SSD and it forced me to sign out of other devices before I could sign in. Guess this is the cue to drop them. Already got others without dumb restrictions.

  • spoowriter spoowriter (@spoowriter) reported

    @scrofantastic Sure, no problem. I’ll dm a Dropbox link after work.

  • TheBlueBettle SacredFlare (@TheBlueBettle) reported

    @goddess_bread @BreadGoddess91 And I completely understand that, but the thing is my dropbox was full with other links, but she always told me that if it was ever disabled to hit her up, so I didn't think it would be a problem.

  • PrinSoos ❝ 𝕻𝖗𝖎𝖓𝕾𝖔𝖔𝖘 ❞ (@PrinSoos) reported

    @Dropbox @DocSend I think there's something in Dropbox I can't login

  • nheudecker Nick Heudecker (@nheudecker) reported

    @PlottrApp Plottr on iPadOS, using files stored in Dropbox, isn’t loading the file. I just get errors.

  • Manu343726 Manu Sánchez (@Manu343726) reported

    Five years ago Dropbox deleted some of my files by mistake. After reaching support, they emailed me back with an explanation (infrastructure upgrade error or something like that) and offered me 1 year of pro subscription free of charge "for the inconvenience".

  • Donoontje Donoontje (@Donoontje) reported

    @Mrtweeday Damb that's sad and stuff. Dropbox me the monitor, fax it to me, email the monitor, wetransfer it to me. I can totally fix it (i will have no idea what i am doing). I will be god in csgo with this monitor.

  • eLearningHDSB Halton eLearning (@eLearningHDSB) reported

    There have been reports of error messages when trying to upload work from Drive to Dropbox: D2L is investigating the issue, and we will post an update when there is more information!

  • Lucas_3D Lucas Milner (@Lucas_3D) reported

    @WwwWario1 I've given up on dropbox, even after talking with them the problem wasn't resolved. I've started using pCloud instead.