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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 04/25/2024 07:55

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Sign in (27%)

    Sign in (27%)

  3. Errors (18%)

    Errors (18%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

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City Problem Type Report Time
GermanyBerlin Website Down
United StatesEugene Errors
FranceArcueil Errors
ColombiaBogotá Website Down
PakistanKarachi Website Down
United KingdomSlough Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • bgoncal2 Bruno Pantaleão (@bgoncal2) reported

    @DropboxSupport Thanks, but anyways @AppleSupport maybe double check this procedure from Dropbox, sounds like against apple’s sign in guideline of not requesting extra login data after the user signed in with apple.

  • LucasRGomes0 Lucas Ribeiro Gomes ✠ 🇵🇹 (@LucasRGomes0) reported

    @s5434467 @artifx_SS @TPostMillennial All evidence should be on a shared FTP server or at the very least a shared dropbox. 8 different data transfer methods is just asking for miscommunications and multiple versions of the same evidence. From a technical perspective this is shocking.

  • TheRalphRetort Ethan Ralph (@TheRalphRetort) reported

    Fat Prosecutor just claimed the email compressing the file is not his problem. YES IT IS!! As defense says, you HAVE TO USE DROPBOX YOU IDIOT LIAR!! #RittenhouseTrial

  • JohnFra67450537 Judi Lake (@JohnFra67450537) reported

    @jb99999a @JackPosobiec I'm only speaking from experience - For my business I relied on Dropbox heavily and found it to be very good - imo it was wetransfer that had problems

  • MarylouCulkar6 Marylou Culkar (@MarylouCulkar6) reported

    @TwoQuoque @KristenBarbar Because the defense screwed up isn’t the Prosecutor’s problem. The Defense was sent the video. The Defense had an Android so the Prosecutor couldn’t send by phone. He mailed it by Dropbox I believe it’s called.

  • LibertyAndTech Nick Carroll (@LibertyAndTech) reported

    This obviates the issue that the Dropbox both teams have access to, should have had that hires version. There's no sensible explanation so far why the prosecution received the lowres one from the defense. Transferring the file between platforms wouldn't cause that.

  • Addark addy !! 👾💀🖤 (@Addark) reported

    @DropboxSupport It's super intermittent like in the support ticket I linked so it's hard to capture but yeah, pretty much ongoing since I started working on my iPad. :( I haven't tried other cloud services but it sounds like it's more the iPad's issue than yours? I'll shoot a DM anyway though ty

  • TonyMon10880982 Zacharias Santiago 🇺🇸 (@TonyMon10880982) reported

    @JackPosobiec I’m not too familiar with dropbox does it possibly dumb down the quality? Like I know sometimes when I send videos through a text message the quality goes down quite a bit..

  • Rawnzilla Ron Cacace (@Rawnzilla) reported

    Oh, I'm running out of space on Dropbox? You're gonna stop syncing my files? I'll need to upgrade to a paid plan to unlock access to more storage? Not my problem.

  • Niktheman1 Free the Wales. 'What a Beautiful Black Sky' (@Niktheman1) reported

    @drrollergator i have never had an issue with FILES changing size in a DROPBOX.

  • lastofthefranks Frank (@lastofthefranks) reported

    The Rittenhouse trial is down to if a prosecutor knows how to send a dropbox?

  • FrankNLife Dan Dubghal (@FrankNLife) reported

    Up early this morning uploading content from my phone to my laptop. Exhausting to say the least. Gotta create a dropbox on my server to download from instead... Would be so much easier.

  • BluesHoxton Hoxton 'Happy Fookin' Christmas' Blues (@BluesHoxton) reported

    @Mephitus_Skunk @justsomeguycc The problem is Dropbox could be issued a subpoena on your information and may or may not tell you it's been subpoenaed. They also keep copies of your data, even after it's been deleted. There was a CLE my boss went to on this and she told the firm to stop using the service.

  • sglassmeyer Sarah Glassmeyer (@sglassmeyer) reported

    <denied access to dropbox document> Me: well, i guess I'm fired. (For some reason it switched my login to my personal account)

  • Brewsterinblack Blackbeard (@Brewsterinblack) reported

    @legalbytesmedia quick question about the use of dropbox for digital evidence. Why not purchase a 300gb thumb drive or external hard drive and use an encoded password for evidence transfer? Why use a third part company with limited storage requiring upload and download issues?

  • beorgapp beorg - plain text task manager (@beorgapp) reported

    If you are having issues with Dropbox sync then the workaround is to: 1. Rename your org folder in Dropbox, 2. Sync beorg, 3. Rename your org folder back again. I’m not sure yet with this fixes the problem - it is a network timeout which suggests something on Dropbox’s side.

  • garymic Stosh of the Oppressed tweet (@garymic) reported

    @AaronFurq @ElectionWiz @RekietaMedia Are you kidding? They way the Prosecution has handled this. I wouldn't be surprised if they've broken the chain of evidence on their own dropbox account.

  • VestaBoxer Stacy, M.Ed (@VestaBoxer) reported

    I can’t help but wonder if the lawyers are intentionally nitpicking tech issues because the judge seems completely unable to understand how videos, internet, or the wheel works. I’d be shocked if he’d ever heard of Dropbox, not to mention how it works.

  • BritbongTommy Tommy (@BritbongTommy) reported

    D: I checked the files MB, and the file Binger had was 11MB compared to the 4MB I had received twice. P: It was the Email compressing the files, not my problem. D: Every other piece of evidence provided via Dropbox, the titles of the file given to me by Binger was different too

  • jcrawfordor Jesse Crawford (@jcrawfordor) reported

    "Dropbox provides us an exact forensic copy of the file they were given." This quote, from an attorney, kind of says a lot in a small package about the interaction of trial practice and the technology issues. "forensic" does so much work here that is so questionable.

  • Johnny_Wunders Johnny Wunders (@Johnny_Wunders) reported

    @Dropbox MacOS Mojave user upon login getting persistent dialog box requesting accessibility… even when I turn it in the message will not go away. It’s interrupting ALL of my work. How can I get this to go away without uninstalling Dropbox?

  • BeingOwlsome Sim Ah (@BeingOwlsome) reported

    The Kyle Rittenhouse Trial should literally go down in history like it should be taught in law school on How-Not-To-Act-In-A-Courtroom 🤦 Dropbox!!

  • tehuti88 Tehuti (@tehuti88) reported

    *sees "Dropbox" trending* OHMYGOD IS IT DOWN?!? *sees reason for trending* Wut.

  • LauriLinnea Lauri Mueller (@LauriLinnea) reported

    @MarylouCulkar6 @TwoQuoque @KristenBarbar No. All the evidence EXCEPT that video was exchanged via Dropbox, a file-sharing service that keeps track of file history and has secure access features. The movie at issue was emailed separately via the prosecutor’s personal Gmail account. For no good reason. Different filename

  • BillHobson1 BillHobson (@BillHobson1) reported

    @JohnMor26828344 @JackPosobiec I haven't read the motion in full. But in court, which is when this video quality issue first came up, the defense stated their [lower resolution] version was downloaded directly from the prosecution's Dropbox of discovery material.

  • jlevine Josh Levine (@jlevine) reported

    @Dropbox @DropboxSupport @DropboxBusiness Your support experience has been pretty terrible. More than 24 hrs for a response and I've been trying to get a solution for 4 days now to a fairly simple problem. You guys need to do better than this.

  • AstralTX Astral Scott (@AstralTX) reported

    @JackPosobiec Because the video was directly sent from the detective? The evidence from the state crime lab uses Dropbox. Either way, it's much Ado about nothing. They had the evidence since the 5th and only bring the issue up now?

  • tracally66 We the People....T..🇺🇸🗽🇺🇸 (@tracally66) reported

    @JackPosobiec I'm a printer and graphic designer send files via email will change name and render it down to make it emailable What moron emails videos They will always compress to lower res Dropbox is the only way Mistrial with prejudice

  • seewen13 Seewen (@seewen13) reported

    @NickSahagun @RekietaMedia Original is 11.2Mb . The one given to the defense is 3.6MB. Both could be sent by e-mail, no problem. (And of course, Dropbox & co could be used even if size was a problem. Or zipped in multiple files by mail).

  • FinkleGum FinkleChewingGum (@FinkleGum) reported

    @ElijahSchaffer @JackPosobiec @Dropbox Guess it’s time to ask the judge to step down - who couldn’t understand why his text messages pixelated when he took a photo of them.