Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 20
Glasgow, Scotland 2
Köln, NRW 2
Troyes, ACAL 1
Nottingham, England 1
Beirut, Beyrouth 1
Atlanta, GA 1
Hamilton, OH 1
Ludlow, MA 1
Calvert Heights, MD 1
Halifax, NS 1
Cascavel, PR 1
Zaragoza, Aragon 1
Tacna, Tacna 1
Sabadell, Catalunya 1
Gotha, Thuringia 1
Utrecht, ut 1
Birmingham, England 1
Karlsruhe, Baden-Württemberg Region 1
Waukesha, WI 1
Doncaster, England 1
Burnaby, BC 1
Balma, Occitanie 1
Los Angeles, CA 1
Hartsville, SC 1
Whitby, ON 1
Kelowna, BC 1
Kaiserslautern, Rheinland-Pfalz 1
Monroe, MI 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • kjd5 Kathy W. (@kjd5) reported

    @FitbitSupport is FitBit down? My app won't let me log on - says it's not available. I uninstalled and reinstalled the app on my Android phone. Same message.

  • andymach123 Andy Machin (@andymach123) reported

    @FitbitSupport seeing a lot of generic messages to people. If the system has been down since 16:30 it isn’t really being sorted ASAP is it? #fitbitdown

  • lisamiller781 Lisa Miller (@lisamiller781) reported

    @kjd5 @FitbitSupport Yes, widespread outage

  • jenniferquinn01 jennifer quinn (@jenniferquinn01) reported

    @nancie85 @FitbitSupport @Laurajayne_w I’m having the same problem

  • EmilBrunner1 Jim West, 📚☕️✍️📖 (@EmilBrunner1) reported

    you know what would be nice, @FitbitSupport - if logging in wasn't an absolute nightmare every time you get a new phone. 1-new phone 2- app installed 3- open fitbit app 4- nothing shows up when synced 5- reinstall app 6- login - oh wait, cant why cant it just work?

  • drtoniqua Toniqua C Mikell, PhD (@drtoniqua) reported

    is the @fitbit @FitbitSupport server down? the app isn’t work, syncing, updating. i did all the troubleshooting steps. now that i’m trying to log in all i get is “oops something went wrong” 😑😡

  • CHodgkinson123 Chris Hodgkinson (@CHodgkinson123) reported

    @FitbitSupport hi. Can't access the app. Just keep getting the same error message. Any idea when I can log in.

  • haris_q Haris Qureshy (@haris_q) reported from Dorval, Québec

    @werewolfMIW20 @fitbit Having same issue

  • BlueChefCTID Paul Baker (@BlueChefCTID) reported

    @FitbitSupport you’ve bumped me out and can’t sign in, tried several times now and never had a problem before! You been hacked or me? Had enough of this, moving on . . . Useless support as don’t even recognise my email or username which is crap! Had fun though, won’t recommend

  • tkamal16 Tahseen Kamal, Ph.D. (ANU), FHEA (@tkamal16) reported

    @FitbitSupport why am I unable to login/reset password?

  • helenvowens helen owens (@helenvowens) reported

    @FitbitSupport what's wrong with app on iPhone it won't let me daughter log in please help @jenniferquinn01 this is my daughter's twitter account

  • unholiestcrocs Unholiestcrocs (@unholiestcrocs) reported

    @FitbitSupport @Laurajayne_w same issue here

  • butterflythinks Lizzie (@butterflythinks) reported

    @FitbitSupport are there issues with the app and website currently? I can’t login to either and keep getting error messages. So can’t access data for my Versa 3.

  • lladnek111 Kendall Thompson (@lladnek111) reported

    @FitbitSupport Is the website down? I keep getting a server error.

  • PrinsesChrissie Chrissie⚓❌❌❌≧◔◡◔≦ (@PrinsesChrissie) reported

    @FitbitSupport @fitbit @fitbit_ Your app is down! #Fitbit

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