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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (35%)
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Online Features (24%)
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Website Down (22%)
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Errors (7%)
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Sign in (7%)
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Device Failure (6%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orthez |
Online Features | |
 Guayaquil |
Online Features | |
 Todmorden |
Online Features | |
 Montevideo |
Errors | |
| Burton upon Trent |
Errors | |
| Ivry-la-Bataille |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Hanning
(@Hanning22) reported
.@Garmin @GarminFitness any reason why all your charges are so bad? Nearly as bad as iPhone charges
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🌱Carrie Purdom
(@CarriePurdom) reported
@GarminFitness I've already been in touch, you don't know how to fix this.
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Pranav
(@Pranav_) reported
Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.
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Anna Lenti
(@bananalentils) reported
@GarminFitness my forerunner watch did not seem to survive the latest update. Even though it is clearly connected to my phone bc I’m receiving notifications the screen is frozen on the little transferring data icon. Restarting doesn’t work. Help?
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🇮🇳 | I am like this only | मैं ऐसाईच हूँ |
(@imlto) reported
@Garmin @GarminFitness Guys, this is fantastic, incredibly fantastic... Problem solved in barely 8 hours!!! You might be terrible at communicating but you ARE responsive! Thanks...
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Nikesh
(@nikeshkm) reported
@GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again
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Road Rage Randy
(@ThoughtsByRandy) reported
@meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating
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edgarivan
(@edgarivan02) reported
@Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch
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Pranav
(@Pranav_) reported
@GarminFitness The issue seems to have resolved itself, when I wrote this tweet my device was brand new out of the box. I think the bank needed some breaking in. All good now!
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🇺🇲Dont call me Francis🇺🇸
(@mtn_rcr) reported
@RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back
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Amanda
(@Micro_Amanda) reported
Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.
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James G
(@isny) reported
@GarminFitness updated Garmin connect and now i can't talk to my edge 25. Anyone else having this problem?
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maikismi
(@maikismi) reported
@GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?
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Dr Prateik
(@drprateikp) reported
Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun
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wingman101
(@tdkrone1) reported
In today's world, we are paying more than ever for products. In less than two years I have gone through two Fitbits. What a terrible product if cannot last more than 12 months. Who would to show me there is better device?? @fitbit @Samsung @GarminFitness
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Enelia
(@chasingtheshade) reported
@JoyKranefuss @GarminFitness Nope. Even from the start it had me going super-fast and then randomly it would drop down the pace. My map is completely off, too…it had me starting and finishing several miles away from where I actually did the workout.
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Chris
(@SYChris1989) reported
@killianbyrne @GarminFitness @GarminUK I have the same issue also on Connect 4.57 and with a garmin forerunner 45
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JMHeffren
(@JMHeffren) reported
@GarminFitness your virtual partner is the worst! Suffered a catastrophic tire failure on today's ride and the SOB rode on without checking to see if I could continue. 😜
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Paul Newman
(@Levington24) reported
@GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.
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vinay
(@vinaygauchwal) reported
@Garmin @GarminFitness hi have purchased garmin 45 series watch and i am facing battery issue as i am not using GPS and its give me only 1 day btry usage.
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Keith G.
(@KPGreensboro) reported
@GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?
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Jenna Bernstein
(@JennaBernstein7) reported
@marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!
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Aurélie Tymruk 🇺🇦
(@TymrukAurelie) reported
@GarminFitness @MariaLangholz I have got the same problem…
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Thesmartcheese
(@thesmartcheese) reported
@GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200
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Biqua Biquason
(@biqua) reported
So I'm guessing the link between @GarminFitness and @Strava is down? Activity hasn't synced to Strava hours later, but did sync to another platform.
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Preston Park 🏴
(@pjparkjd) reported
@jasonselvig I wasn't able to figure out what this is from the comments. Is he a Patriot Front guy? Did a tree die? His business got knocked down? Is he punching himself in the face because he regrets buying an @apple watch instead of a @GarminFitness watch?
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wayne schmidt
(@wayneschmidt72) reported
@GarminFitness any idea, why all of a sudden I can't save an imported GPX route to Connect. Really let me down on a few days in the hills 😡
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Jackson Peaks
(@jackson_peaks) reported
Trying again @Garmin and @GarminFitness. I love the FR 955 but it's 2022 and we shouldn't have to buy into a specific (and limited) streaming service. Please tell me there is a fix coming soon so myself and others don't have to keep carrying our phones for @youtubemusic. Please?
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Lucie Spencer 💙
(@Lucie_Spencer) reported
@run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x
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Bradley Williams
(@B_Rad50) reported
from
Bloomfield Township, Michigan
@GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.