Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Garmin Connect problems in the last 24 hours

The following chart shows the number of reports that we have received about Garmin Connect by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Garmin Connect Outage Chart 01/21/2022 09:15

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 22.90% Online Features
  • Device Failure 19.63% Device Failure
  • Website Down 17.29% Website Down
  • Errors 15.42% Errors
  • App Crashing 13.08% App Crashing
  • Sign in 11.68% Sign in

Garmin Connect Outage Map

The most recent outage reports and issues originated from:

RomaniaBucharest App Crashing
GermanyBerlin Device Failure
United KingdomNortholt Errors
ItalySant'Antonio Abate Device Failure
FranceToulouse Device Failure
GermanyGunzenhausen Errors

Garmin Connect Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness And resetting the watch has not stopped the error from happening again.

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.

  • sheriffof0 sheriffof0 (@sheriffof0) reported

    @GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail @garmin

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @Garmin Garmin Connect gets down again! We are ridiculous. #fail @GarminFitness

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail

  • JTScatCat Joseph Thomas (@JTScatCat) reported

    @markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.

  • jainjayesh Jayesh Jain (@jainjayesh) reported

    @AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.

  • SteedsJames James steeds (@SteedsJames) reported

    @GarminFitness Thanks, This is poor functionality. Please record this need as a feature request for possible future implementation.

  • GetUptime Jim (@GetUptime) reported

    @GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(

  • steve_eifert steve eifert (@steve_eifert) reported

    @GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?

  • The_Jaret JLG (@The_Jaret) reported

    @GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.

  • robertjforrest Bob Forrest (God/man) (@robertjforrest) reported from Lincoln, Nebraska

    Forgot the watch: @GarminFitness Fenix5X ... which I have to confess is TERRIBLE at tracking HR during a workout

  • heyitshonore Honore Patty (@heyitshonore) reported

    @scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.

  • mickgrant26 Michael Grant (@mickgrant26) reported

    Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!

  • lshaw88 Lou ♥ (@lshaw88) reported

    @GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?

  • reidconti Reid Conti (@reidconti) reported

    I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!

  • lulupakula LuluPakula (@lulupakula) reported

    @GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.

  • ElaineRom Elaine Romanelli (@ElaineRom) reported

    Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.

  • AADoby Aaron (@AADoby) reported

    So @Garmin @GarminFitness you are telling me after all these years, you don’t have an intern that can convert the training plans so swims show up on the calendar? Abs there for in the app? Really? PLEASE FIX THIS, how many tri ppl use your gear? #Triathlon #ironman #SWIMbikerun

  • MurrysWorld Murry Anne (@MurrysWorld) reported

    Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.

  • Traindriver9 Ryan Zeck (@Traindriver9) reported

    @GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.

  • etrino Christopher Murray (@etrino) reported

    @GarminFitness Jeremy in Garmin Support found this; “The Edge 1000 is not compatible with Physio True Up and activities will not show on the Training Status/Training Load page.” He also said he knows of no plans to update the firmware to fix the compatibility problem.

  • DesiMountaineer Sa'ad Mohamed سعد محمد (@DesiMountaineer) reported

    Hey @GarminFitness @Garmin is your server down?

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • MartijnSch Martijn Scheijbeler (@MartijnSch) reported

    @peter_oneill @GarminFitness Same issue with Apple Watch. Seems like a solvable problem.

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @mjgoldsmith @GarminFitness Universal issue - could be the killer USP for any brand who can solve

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @usujason @GarminFitness Its meaningless. But when you walk for an hour to keep child asleep and have done 1500 for the day, so frustrating. Btw, will be buying my son an a for analytics book at one point. And, to repeat everyone else, printer error is not your fault, you have gone above & beyond to fix