Garmin Connect status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

Device Failure (25%)
Errors (22%)
Website Down (19%)
Online Features (14%)
App Crashing (11%)
Sign in (8%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Roubaix	Errors	3 days ago
Billom	Website Down	15 days ago
Duisburg	Online Features	21 days ago
Marietta	Errors	1 month ago
Anderlecht	Errors	1 month ago
Atlanta	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

Nathan Kraft (@Thousand__Paths) reported 52 seconds ago
@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
J (@J8099150426777) reported 3 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
murph (@BostonLooper) reported 4 minutes ago
Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
R. Red R. (@johnmayer689) reported 5 minutes ago
@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
Who? (@HoratioHoose) reported 6 minutes ago
@GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭
Subversive Kid (@delahar) reported 15 minutes ago
@GarminFitness API: A clunky zip dump nightmare, like blindfolded Rubik’s Cube. @ouraring? Seamless & dev-friendly. Step up or devs flee! #GarminFail #APIProblems #Wearables
nothing Intentional (@kyabaatum) reported 16 minutes ago
@GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?
Vahid (@vahidlazio) reported 17 minutes ago
@Stolen_Kishka @Garmin is that a garmin that security forces in Iran are using? Are they using your tactical watches to shoot at people? They are snipers. They shot many iranian peaceful protesters. Is your ballistic feature working in Iran?! Wtf @GarminFitness
Bean & Bean Cotton (@Bean_Cotton) reported 19 minutes ago
@GarminFitness Done. As a rule, an update that takes away a simple, easy to use feature and requires you to go to another app is a poor update.
murph (@BostonLooper) reported 19 minutes ago
Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
Hariharan V S (@hariharan_cool) reported 19 minutes ago
@Garmin @GarminFitness You guys have the worst quality products in India…used 4 garmin watches past 6 yrs and 4 of them got in US and absolutely working fine even now. One I got in india and has charging issues from the time I got it, today refuses to charge and switched off
Mark Dalman (@mdalman34) reported 20 minutes ago
@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
Mike Lifts (@mikeoniron) reported 22 minutes ago
8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
Shon (@Shon) reported 30 minutes ago
@GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert
Ray Sephton (@barklyboy) reported 34 minutes ago
@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
CT (@CarlJTaylor23) reported 37 minutes ago
@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
poyntesm (@poyntesm) reported 38 minutes ago
. @GarminFitness seeing runs recorded today while Connect was down have now synced to Strava but not @TrainingPeaks anyway to repush them?
LuckyLinguini (@luckylinguini) reported 38 minutes ago
Garmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin
Andre (@andreswart916) reported 40 minutes ago
@GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13
Francisco (@francrubio) reported 42 minutes ago
Font size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
Florence Sharts (@shan_tahs) reported 45 minutes ago
@GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?
J (@J8099150426777) reported 47 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Stanfield Capital Management (@itstheotherway) reported 49 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
KDaltonD 🇺🇦 (@kdaltond) reported 49 minutes ago
So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
Melanie J (@only_little) reported 50 minutes ago
@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
Grumpy Ol’ Runner (@grumpyolerunner) reported 54 minutes ago
Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?
murph (@BostonLooper) reported 54 minutes ago
Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
Lars Ankile (@larsankile) reported 56 minutes ago
@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
Marty (@Marty_FTT) reported 60 minutes ago
@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
acdaisy (@acdaisy_) reported 60 minutes ago
@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?