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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (33%)
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Device Failure (24%)
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Sign in (14%)
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App Crashing (14%)
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Website Down (14%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
City | Problem Type | Report Time |
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Online Features | ||
App Crashing | ||
Online Features | ||
App Crashing | ||
Website Down | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Laroo (@laryssalaroo) reported
@GarminFitness my forerunner 235 is stuck on yesterday. I’ve synced it to my phone, deleted it and repaired it. And nothings working. #help
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tom w wolf (@tomwwolf) reported
RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8
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Tom Storr (@storr_tom) reported
@GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.
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भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported
@Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin
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Shirley Lawson (@Shirleymlawson) reported
@GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please
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Charger Rod (@rodduke) reported
@Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.
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Sina (@sina_cb) reported
@Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.
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DJ Steph Floss (@djstephfloss) reported
Anybody work for, or knows anyone who works for @GarminFitness ???? I need help ASAP!
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David Hempsey (@hemps23) reported
@GarminFitness @StravaSupport I have a Garmin Forerunner 45 which is connected to Strava and should automatically upload runs to Strava. It isn’t doing this. Any ideas? There are posts on the Garmin support page with this issue but remain unanswered. Thanks.
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sanguinesongs (@sanguinesongs1) reported
@GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!
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Brett P (@btp34) reported
@GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45
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Iain John Morrison 🇻🇨🏴📸🚵🏻♂️ (@TheRealIJM) reported
@willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.
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Joe Morecroft (@JoeMorecroft) reported
It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking
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Amy Whitlock (@mentalmom76) reported
For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2
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Sujoy Chakraborty (@Iam_Sujoy) reported
@GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.
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Yolanda (@mswade41) reported
@MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix
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Alicia 🥸 (@AliciaHopkins) reported
@GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..
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lee dickson (@leedickson9) reported
hey @GarminFitness @GarminUK i have ur vivoactive 4 watch. had it about a year now(great watch). but the last 2 days ive been running i come home and sync it with my phone and the map it says i have run is a long way out. any help to fix it would b great thanks
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Michael Arter (@Michael_Arter) reported
@GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .
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Javier I. Sampedro (@jisampedro) reported
Anyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running
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Paul Kellam (@PaulKellam_2) reported
@GarminFitness any idea when you will fix updates to VO2 max and Training Status - not working since your last software update. It has been reported as an issue several times on Garmin's website but no solution from you.
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ihavetwocats (@randysnachos) reported
@GarminFitness you’ve had a known issue w/ Spotify sync for a year+ and haven’t fixed it? Look on @Garmin message board people so frustrated they’re selling their watches and swearing off your brand forever. I’m so close to doing so myself. What the hell? Get it together
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Derek Trageser (@dtrageser) reported
@Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.
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Joe Chidzik (@joechidzik) reported
@GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour
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Zack (@zepy32) reported
@GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.
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Rich Cleverley (@richclever) reported
@GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.
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Manuel Solis (@manny_solisp) reported
Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?
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Rich Cleverley (@richclever) reported
@GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava
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Kannan Pillai (@KannanPillai18) reported
@GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.
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FloK (@Flokkz4) reported
@GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.