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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (32%)
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Website Down (26%)
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Device Failure (16%)
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Online Features (12%)
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Sign in (8%)
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Errors (6%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ooltewah |
Website Down | |
 Göppingen |
Errors | |
| Vernon Hills |
Sign in | |
 Besançon |
Online Features | |
| Saint-Yrieix-la-Perche |
Online Features | |
 Upton |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prateik
(@drprateikp) reported
Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun
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Geof W 🇱🇹 🇺🇦 🌻
(@GeofW) reported
@GarminFitness my Fenix 6 connected to my iPhone 12 Pro (iOS 15.5) will show every single notification except text messages. I’ve checked and double checked all the settings. Help!
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Karrie "Get Vaxxed" McC
(@karriesoo) reported
from
Vancouver, British Columbia
@threndyleski @GarminFitness Then you can buy one of those. I have to pay a $350 deposit for them to ship me a new one and then ship my busted one to them before they refund the deposit. You want to pay me $350 for a broken watch? Didn’t think so.
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Andy Berens
(@akberens) reported
Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail
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edgarivan
(@edgarivan02) reported
@Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch
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Stephen Martin
(@smmartin330) reported
@GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?
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Kelly (she/her)
(@KellyKnowsAll) reported
Me: Wake up at 4:30 and hit the gym hard. Get home, get the toddler up and ready, hustle, chug some coffee, sit down at my computer to get started with my job, already exhausted. My @GarminFitness watch: Time to get up and move! No, no Garmin, you know what?!?! 😡
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Christine Olson🍀📷🏃♀️
(@runslowrunlong) reported
@GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.
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🇺🇲Dont call me Francis🇺🇸
(@mtn_rcr) reported
@RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back
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Pranav
(@Pranav_) reported
Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.
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Lucie Spencer 💙
(@Lucie_Spencer) reported
@run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x
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Rob Abbey 🏳️🌈
(@Rob_Abbey) reported
@GarminFitness @GarminUK - help with fenix 6 pro! Every time I start a run, a live track session starts and I have no idea how to turn it off. Looked in the connect app, watch/activity settings and google and can't figure it out. Thanks
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Meryl Winslow
(@MerylWinslow) reported
@Garmin @GarminFitness so glad I bought a new watch only for it to work worse than my last one. Thing is a damn lemon… can’t hold a charge for **** - drops 30% in a day
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Aurélie Tymruk 🇺🇦
(@TymrukAurelie) reported
@GarminFitness @MariaLangholz I have got the same problem…
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Road Rage Randy
(@ThoughtsByRandy) reported
@meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating
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Running for Survival
(@dave_survival) reported
Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?
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Adam Paciorek
(@AdamPaciorek) reported
Is the Connect app down? @GarminFitness @Garmin
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Abhishek E S
(@esabhishek) reported
@GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!
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KAZ
(@kaz_s800M) reported
@GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.
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mypifi
(@mypifi) reported
@FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.
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Rob C
(@beer_int_cellar) reported
@GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down
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Thesmartcheese
(@thesmartcheese) reported
@GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200
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Stephen Martin
(@smmartin330) reported
I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.
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maikismi
(@maikismi) reported
@GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?
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wingman101
(@tdkrone1) reported
In today's world, we are paying more than ever for products. In less than two years I have gone through two Fitbits. What a terrible product if cannot last more than 12 months. Who would to show me there is better device?? @fitbit @Samsung @GarminFitness
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Ali Rivol
(@AliRivol10) reported
@Jaime_Rivera @GarminFitness @Garmin If you watched "The Quantified Scientist " YouTube channel you would know how bad the sensors are in Garmin watches they are far from accurate ..
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Jennyv♥️ 🇺🇸♥️
(@VincentJenny) reported
@GarminFitness @___Danno Garmin has an outage right now. What's going on?
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Jenna Bernstein
(@JennaBernstein7) reported
@marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!
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new JiminyPanoz(tweet)
(@JiminyPan) reported
. @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.
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Nikesh
(@nikeshkm) reported
@GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again