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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (32%)
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Website Down (27%)
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Device Failure (16%)
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Online Features (12%)
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Sign in (8%)
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Errors (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clermont-Ferrand |
Website Down | |
 Omaha |
Errors | |
| Monument |
Online Features | |
| Brie |
App Crashing | |
| Le Mans |
App Crashing | |
| Clermont-Ferrand |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift
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Jamielee
(@JayL_Boyd) reported
@GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!
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AthletiKaty
(@athletikaty) reported
@ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)
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Chris Dennie
(@Cdennie24) reported
@GarminFitness trying to rehab 2 broken knees. Are there any activities on my vivo3 that would register walking with a walker and wheelchairing? Just trying to track my steps as accurate as possible
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tomshax
(@tomshax) reported
@Smithtasticness @GarminFitness I'm having the same issue. Really annoying.
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Amy Hewitt
(@AimsHewitt) reported
I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )
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seansexton90
(@seansexton90) reported
I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness
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@BigBeard
(@BigBear19997890) reported
Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks
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Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
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Amber Finlay
(@ambertherunner) reported
@GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?
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Mr Lee
(@123BruceLee7) reported
@GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories
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Hari Seldon6
(@HSeldon6) reported
@GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions
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Dave Evans
(@Bowler_DME) reported
@GarminFitness I'd also asked the same question via Facebook and someone from Garmin contacted me there and was able to fix the issue, but thank you for the response.
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Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
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James Craddock
(@JTCrad) reported
@GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.
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Ben "back in the house" Holmes
(@Benchimin) reported
@corin_ja @GarminFitness @Strava Notes and corrections: it's an Edge 520, not a 510 (my bad) and after forgetting the device on my phone and on the Edge and then doing the reconnection thing it's worked! Yay!
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Nick - K= Δ
(@NBomb_Plus) reported
@GarminFitness Hi guys, my move bar no longer shows up - hasn't for a few weeks now at least. Is there some way I can fix this?
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Hassan Madni
(@hassanmadni) reported
@NooRRd_44 @Garmin @GarminFitness ****, that's bad..
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eric robinson
(@Erob2424) reported
@GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something
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DebWooArtist
(@DebWooArtist) reported
@GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.
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James Smith
(@Smithtasticness) reported
@tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.
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Dr Anne Wilson
(@drannewilson) reported
@corin_ja @GarminFitness @Strava Think there’s a glitch today!
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Esther
(@Esther_Leighton) reported
Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.
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T. Eugene Day
(@EugeneDayDSc) reported
Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.
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Shannon Geis
(@rdioshenanigans) reported
@GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.
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jack
(@jackjaackjack) reported
@GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor lag work fine with zwift
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Logun
(@Logun0) reported
@ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again
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Jay Robinson
(@jayrobWL) reported
@GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?