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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down
- App Crashing
- Online Features
- Sign in
- Device Failure
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities::
|Mollet del Vallès||Online Features|
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Garmin Connect Issues ReportsLatest outage, problems and issue reports in social media:
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
@GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.
Undisputed Queen Omega
@Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.
@Garmin Garmin Connect gets down again! We are ridiculous. #fail @GarminFitness
@GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
Undisputed Queen Omega
@GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.
Adding @Garmin and @GarminFitness to see if I can get an answer. No replies to emails and I cannot get through to @GarminUK on their contact number. Very poor customer service from a company I have used for years!
hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.
I’m not sure how @GarminFitness watches calculate the number of floors climbed. I’ve run up and down my stairs at home 50 times this afternoon and after syncing my Fēnix 5 (again) with the iOS Connect app it reports a woeful 2 floors climbed. Baffled!
@GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?
Interesting to know if @GarminFitness watches take into consideration the weather when estimating VO2max from running/cycling activities... had my VO2max estimate dropped down earlier as 2nd half of my run had a slight headwind, and naturally HR went up as I maintained the pace!
@GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
So @Garmin @GarminFitness you are telling me after all these years, you don’t have an intern that can convert the training plans so swims show up on the calendar? Abs there for in the app? Really? PLEASE FIX THIS, how many tri ppl use your gear? #Triathlon #ironman #SWIMbikerun
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.
Undisputed Queen Omega
@GarminFitness And resetting the watch has not stopped the error from happening again.
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail
Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔
Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.
I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!
@GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
@GarminFitness Thanks, This is poor functionality. Please record this need as a feature request for possible future implementation.
@lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail @garmin
Bob Forrest (God/man)
from Lincoln, Nebraska
Forgot the watch: @GarminFitness Fenix5X ... which I have to confess is TERRIBLE at tracking HR during a workout
@markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.