Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 04/21/2024 14:20

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Online Features (22%)

    Online Features (22%)

  3. Website Down (22%)

    Website Down (22%)

  4. Sign in (10%)

    Sign in (10%)

  5. Device Failure (7%)

    Device Failure (7%)

  6. Errors (6%)

    Errors (6%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ColombiaBogotá App Crashing
FranceRoquettes Sign in
SpainValencia App Crashing
MexicoMérida Sign in
CanadaMontréal Website Down
Costa RicaCartago Device Failure
Map Full Outage Map

Community Discussion

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Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancoisModave François Modave (@FrancoisModave) reported

    @herbertkrabel @GarminFitness Funny you say GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)

  • SHodyEsq Sarah (Hody) Shtylman (@SHodyEsq) reported

    @GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).

  • Nate_T_Lopez Nate the Good Enough (@Nate_T_Lopez) reported

    @LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage

  • SizaDube1 Siza Dube (@SizaDube1) reported

    Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔

  • barryley1 Barry Ley (@barryley1) reported

    @Garmin @GarminFitness @GarminUK Garmin Pay looked so good but it’s so hard to add cards. LLOYDS? TSB? Even cards you say you take give an error message saying “not participating yet”

  • JulesFDF HockeyLife (@JulesFDF) reported

    @GuyHeveldt @Garmin @GarminFitness Hmm annoying. I’ve been tramping and training with others all wearing trackers and it’s always completely different. So of course we take the longest one! I presumed there was an +/- error with the satellite..?

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.

  • KathyT8 KathyT 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathyT8) reported

    @GarminFitness I used it today but the suggested pace for a threshold section was just too fast for me. The ten minute warm up either side was also on the fast side for me too. Perhaps it’s not suitable for those of us really slow runners

  • MultisportsDad Jake Steen (@MultisportsDad) reported

    @herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working

  • 2621875 Marc Diamond (@2621875) reported

    hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.

  • DariusMDeV DariusMDeV (@DariusMDeV) reported

    @GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?

  • HeriLuna Cachetoncito (@HeriLuna) reported

    @Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!

  • joaquimrosa joaquim  (@joaquimrosa) reported

    @GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin

  • GeorgeHistory Tyler George 🚵🚴🏻‍♂️🏃🏻‍♂️ (@GeorgeHistory) reported

    @GarminFitness @matthew_arend Just sent a DM on an unrelated issue

  • travlin_girl Susan B. Barnes | travlin' girl (@travlin_girl) reported

    @GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.

  • sheriffof0 sheriffof0 (@sheriffof0) reported

    @GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!

  • arcanelove Justin Walker (@arcanelove) reported

    I’m not sure how @GarminFitness watches calculate the number of floors climbed. I’ve run up and down my stairs at home 50 times this afternoon and after syncing my Fēnix 5 (again) with the iOS Connect app it reports a woeful 2 floors climbed. Baffled!

  • Adzsmith16 Adam (@Adzsmith16) reported

    @godinmanform @GarminFitness It's clearly broken. Send it back

  • CamziWamzi Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness And resetting the watch has not stopped the error from happening again.

  • AciernoJonathon lil bean boy (@AciernoJonathon) reported

    @GarminFitness your watches are garbage and you should be ASHAMED

  • manuelmarque Manuel Marques (@manuelmarque) reported

    Interesting to know if @GarminFitness watches take into consideration the weather when estimating VO2max from running/cycling activities... had my VO2max estimate dropped down earlier as 2nd half of my run had a slight headwind, and naturally HR went up as I maintained the pace!

  • kem_saichaie Kem Saichaie (@kem_saichaie) reported

    Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning

  • hughw hughw (@hughw) reported

    No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.

  • SethJayson SethJayson (@SethJayson) reported

    @GarminFitness GPS performance is pretty bad and you don't allow manual footpod calibration on the Fenix 6 to fix it, which also means workout & fitness information is wrong. AI can't make good decisions if you feed it bad information

  • barryley1 Barry Ley (@barryley1) reported

    @Garmin @GarminUK @GarminFitness the audio prompt feature doesn’t work on the Fenix 7x. Everyone else on forums has the same problem. Can you fix with a software update? #garmin #fenix7

  • chipaca The Chipaca 🍃 (@chipaca) reported

    seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.

  • SethJayson SethJayson (@SethJayson) reported

    @GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.

  • CherNoreen Cher Noreen (@CherNoreen) reported

    @lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.

  • MeToddScott Todd Scott (@MeToddScott) reported

    hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month

  • RandomJack1775 Bob Berditzman (@RandomJack1775) reported

    @Garmin @GarminFitness your connect IQ app is not working.