Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (29%)
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Device Failure (25%)
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App Crashing (20%)
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Online Features (12%)
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Website Down (11%)
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Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Terneuzen |
Online Features | |
| Amsterdam |
Device Failure | |
 Los Angeles |
Website Down | |
| Riverside |
Online Features | |
| Celina |
App Crashing | |
 Birmingham |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ash.
(@hey_ashiwel) reported
Google should be permanently banned from manufacturing hardware, because what is this user experience? Fix your **** @googlenest
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Ade Odusina
(@AOdusina) reported
@googlenesthelp Hi, my google nest can not connected to my Wi-Fi, I have gone through the trouble shooting process, still no connection. Kindly assist to resolve this asap.
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Mr. Happy
(@icantstandyall_) reported
@googlenesthelp I have taken down all of my Google Nest Outdoor (wireless) and have been struggling to reconnect them the past 3hrs... Thanks #GoogleNest this is unacceptable
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Lauren Sheible
(@lauren_sheible) reported
@googlenest we buy cameras, pay 4 the service, 1 camera decides 2 not work, call up, tell me it’s not registered, issues with serial number in computer on ur part, now we r out of luck with warranty when the issue wasn’t ours! We had both cameras working for a while!
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Bobby Timms
(@BobbertyTimms) reported
@Google @googlenest @GoogleDevExpert when I open my nest app to view cameras on a computer, no audio issue. When I view the same video from my phone, the audio is choppy going in and out. Have updated my phone, the Nest app, etc. Nothing is working. Please help.
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James Wilson
(@JamesWilsonn65) reported
@imranniazi834 @googlenesthelp There is this dude on Instagram Kross_hack23,who help me recover back my hacked account i suggest you reach out to him to recover back your account okay
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Kimura Cartel
(@kimuracartel) reported
@googlenesthelp For clarification, Google doorbell was previously installed and working for 10 months. No change in location of modem router or doorbell. One day it is offline and I begin troubleshooting.
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Jodie Coulson
(@jodie_coulson9) reported
@googlenest someone can someone assist me with H72 error on my thermostat please im heating that there is an ongoing issue with Google updates to nest and once updated the heat link box is dead! Please get in touch as most are saying this will need a replacement if so!
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eTron
(@eTron) reported
@madebygoogle @googlenest 2. I switched my WiFi channel from 153 to 161 & all 7 of my hubs went into setup mode (not just the disconnected msg) and all 6 spotlight cams went offline. Switched back. No go. Had to setup hubs from scratch. Cameras are being replaced with Arlo Tues.
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Caren García
(@carenvaleria) reported
@googlenesthelp My nest will not connect to my internet anymore - I've restarted the router, the nest and tried all the troubleshooting steps on your support page. It's been offline for 20 days.
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Laligator
(@laligatorrr) reported
@googlenest you’re so ****. I’m honestly shocked at the quality decline of your products
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NIAZI ProductionPak
(@imranniazi834) reported
@googlenesthelp my adsene account was hacked please help me
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Helen Holton
(@Helenholton) reported
@googlenest desperately need help to get app back for my thermostat. No@idea how I managed to lose it. Ask for security code which is on back of thermostat. No idea how to remove it !
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Bridget barry
(@Bridget40317254) reported
@imranniazi834 @googlenesthelp It's quite unfortunate🥲 and sadly report service could only care less about customers..try hit up a tech expert @NESSUS_HACK on Instagram he could help trace and recover your account as he did you mine
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Josh Burton
(@AthorNZ) reported
@googlenest Google Wifi has really gone down hill 😢 Once a pretty revolutionary product. Now many functions of the app simply don't work. So many issues getting devices talking directly to the router. And terrible UX - loading spinners everywhere.
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mondon
(@new_orchid) reported
@googlenesthelp I’m glad Gmail moved the star AWAY from the trash can under DELETE JuNK
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Arturo Pelayo
(@mexiwi) reported
from
Auckland, Auckland
@googlenesthelp how can I activate grid view on chrome cast 4K dongle? It’s a pain I can view each camera by voice but can’t even login to app. It seems broken @Chromecast
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J Thompson
(@CalipariCat) reported
@googlenesthelp Support has been atrocious. Got a w5 error for a Nest thermostat we bought new this summer. They sent replacement, didn’t work. Sent another replacement, didn’t work. Said they would follow up in a day about what to do next, and now it’s been 3 days, no response
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Jodie Coulson
(@jodie_coulson9) reported
@googlenest can someone assist me with H72 error on my thermostat please im hearing that there is an ongoing issue with Google updates to nest and once updated the heat link box is dead! Please get in touch as most are saying this will need a replacement if so! We have no heating
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Simon Drake
(@imsimondrake) reported
@googlenest trying to get hold of the Nest support team, but keep getting a “Please try again during support hours” error. I’m within the support hours ( 12:00 AM-11:59 PM). How do I get help?
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Skyjockey
(@CorvettePilot1) reported
@googlenesthelp Screw this **** ! Gen3 thermostat suddenly stopped seeing ANY networks after working fine for a couple years. Checking online I see this is a major flaw with all their wifi devices. So good luck 😡
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Jon Vidreiro
(@jigggaman) reported
@googlenesthelp hey. I’m having wifi issues with our nest 3rd device. Can I get some help with that.
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Kimura Cartel
(@kimuracartel) reported
@googlenesthelp battery doorbell was "offline". After factory reset it cannot connect to wi-fi. Help
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Skyjockey
(@CorvettePilot1) reported
@googlenesthelp Screw this **** ! Gen3 thermostat suddenly stopped seeing ANY networks after working fine for a couple years. Checking online I see this is a major flaw with all their wifi devices. So good luck 😡
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Urvish Jani
(@urvishjani) reported
@googlenesthelp Thanks for getting back. I have contacted support through chat and they resolved the issue by processing replacement unit. Thanks.
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eTron
(@eTron) reported
@madebygoogle @googlenest 1. seriously tired of your half baked busted *** hw/sw. Your cameras constantly go offline, GHome app feels like it’s beta for years, Nest app is hardly working now, hub reboots in the middle of the night (stays bright), can’t setup cameras on any hub.
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Skyjockey
(@CorvettePilot1) reported
@googlenest @googlenesthelp Screw this **** ! Gen3 thermostat suddenly stopped seeing ANY networks after working fine for a couple years. Checking online I see this is a major flaw with all their wifi devices. So good luck 😡
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The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenest I've removed all but one Nest device. Why? Because the WRONG ONE RESPONDS EVERY DAMN TIME. They're useless and you want these to control people's homes?! Are you insane? They're terrible.
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Mr. Happy
(@icantstandyall_) reported
@googlenest what's going on? My Google Nest Cameras were working perfectly and all of a sudden they were all disconnected and now it's been 3hrs and a dozen resets they won't connect back to my wifi... Thanks #GoogleNest #Trash thank God Costco has a very nice return policy...
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Phil 🇸🇭 🇺🇦 👑 🌹
(@Phil_S_UK) reported
@googlenesthelp It started this afternoon. I have tried clearing the app cache,data, and reinstalling the app. The doorbell also shows offline on the Nest web portal. I have not restarted the doorbell as clearly it is still working as it is visible in Google Home / SmartThings.