Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (39%)
- Website Down (21%)
- App Crashing (15%)
- Device Failure (12%)
- Online Features (6%)
- Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wesley Chapel
|
Device Failure | 11 days ago |
|
Sandusky
|
Device Failure | 11 days ago |
|
Tampa
|
Errors | 20 days ago |
|
Escondido
|
App Crashing | 23 days ago |
 Chepstow
|
Sign in | 1 month ago |
|
Lincoln
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kimber (@KimberA777) reported@chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.
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Sircoynie 🏴 (@sircoynie) reported@googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?
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Saeid Kdaimati (@kdaimati) reportedThank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.
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Captain Cuddles (@CaptainCuddles4) reported@googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.
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Claire Ellis (@ClaireEllis_JPC) reported@googlenesthelp I’ve been waiting over a week for a response to my support log, your AI app gave me poor advice & I now have a non functioning thermostat & no upstairs heating. This is really poor customer service!
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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Raymond Snijders (@rsnijders) reported@googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.
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Meny Ventura (@IamMenyfresh) reported@googlenesthelp are y’all down in the US?
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Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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Madad Incorporated Cards and More (@micardsnmore) reportedDon't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
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Ryan Malacina (@RyanMalacina) reportedMonthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
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TWNPKS • Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
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Pri (@PrinkeetD) reported@googlenesthelp am not seeing any progress / support on my open ticket. Can u pls help
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Kelly Smith (@4kellysmith) reported@googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.
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SpeakForYourselfPodcast (@S4YPodcast) reportedTerrible experiences with @honeywell. It’s not even better than nothing, it’s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.
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Wayne (@whiskey__wayne) reported@zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.
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Jimmy (@jimmy071125) reported@googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I don’t live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.
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Ellen Berlin✌🏼🦞✡️🌍☀️⚾️🇺🇸 (@ellenberlin) reported@googlenest could you make it any harder to remove a NEST from an account!?? Pls help! 🙏
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
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Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
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Nathan Warnick 🎦 (@DH5tv) reported from City of Hazel Park, Michigan@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
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AyotoCorp (@AyotoCorp) reportedThings I want my "smart" thermostat to do: go to the temperature I tell it to, when I tell it to Things I don't want my "smart" thermostat to do: "learn" my schedule and adjust the temperature on its own so the "heat" is set to 55F in the middle of the night **** you @googlenest
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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cesar (@Ceedizzy1) reported@googlenesthelp I need help, my nest thermostat lost wifi and I did everything and can't get it to work again. The thermostat works but no wifi connectivity. Did a reset , reset account connections, rebooted modem and router. PLEASE HELP!!
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Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Bryan Davis (@brycdavis) reported@Google @googlenest Nest devices are trash lately....Please fix
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Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help