Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (45%)
- Errors (27%)
- Online Features (14%)
- App Crashing (14%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blain
|
Device Failure | 8 days ago |
|
Paris
|
Errors | 8 days ago |
 Sale
|
Device Failure | 8 days ago |
|
Veneux-les-Sablons
|
Online Features | 8 days ago |
|
Paris
|
Device Failure | 8 days ago |
|
Rennes
|
Errors | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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John&Neen (@john_bingman) reported@googlenesthelp @madebygoogle Nest down, I’m not the only one complaining
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
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Nigel Hobden (@NHNTweets) reported@googlenesthelp Nest appears to be down can't login, isn't WiFi or cell, logged out/in but Nest doesn't connect, bizarrely, shockingly Home seems to be connected which is useless as Hot Water control isn't resolved working properly in Home which again is quite ridiculous.
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Melody Catchpole (@MelodyCatch) reported@madebygoogle So i DM you as requested but you still haven’t solved my problem - where in the uk can i get a new thermostat so i dont have to replace my whole system? Awful product @madebygoogle @googlenesthelp and even worse customer service!
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scrub (@scrub_i_am) reported@googlenest @madebygoogle why am I being billed for subscriptions I cannot cancel? Unable to cancel thru Nest app, Nest website, Google Account. Says I have no subscriptions yet I’m being billed for $240. I disputed it with my CC and requested a chargeback. Can someone please figure out wtf is going on?
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Allen Roe 🍍 (@flowmastr1x) reportedOMFG @madebygoogle ever since I got told I need to move my @googlenesthelp nest cams to the home app I fight to get a feed from them. Why in the hell did you think you need to fix something that was not broken
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Miriam Hale (@MirBHw) reported@googlenest app is not working since 2am
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Star Trek: Phoenix (@startrekphoenix) reported@googlenest My app is down and has been since last night.
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Jerry Harvard (@rentmygeek) reported@googlenesthelp @YORKIE007 Wrong status page.. still down.
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Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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(Cobra) Kai⚡️ (@YOUNGLOVE619) reported@googlenesthelp doorbell is showing offline, but all other cameras are working. @googlenest
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Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help
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MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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K. A. (@kamyar1389) reported@googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?
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the cro. (@verygonenotsoon) reported@googlenesthelp @googlenest #google #nest fix the app. It’s not working. Unreliable.
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Luise #muddyankles 🏴🏳️⚧️🏳️🌈🇺🇦 (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …
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Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
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Ed Piotrowski (@EdPiotrowski) reported@johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!
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Nicola young (@NickyyYoung) reported@googlenest cannot log into the app Just keeps saying try again is there an outage ?
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Robert E. Loser. (@Gargen123) reported@zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.
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SimplyScoops_ (@SimplyScoops_) reported@googlenest your online service is down. Fix it!!
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Prince Adam of Eternia (parody) (@GlendaleBorn) reportedGoogle Nest thermostat is such a POS product, I fkn hate it. App never works right and support won’t help. I regret buying it. I thought Google would stand behind their products, but no. $280 wasted. 🖕 @googlenesthelp
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Janet Vuksta James🇺🇸 (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
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54V4G3 (@L354UV4G3) reported@googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.
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Wayne (@whiskey__wayne) reported@zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.