Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (40%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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TWNPKS • Open For Commissions
(@DeadlyDraws) reported
@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
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Ramesh Nukala
(@rameshnukala) reported
@googlenesthelp I have google mesh routers & every few months I’m having trouble with accessing internet. When I contact the customer care, only solution I get is reset router. Resulting in a new network name and setting up a new password on all the 50 +devices. VeryFrustrating
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Jason Silver
(@Da_Big_Dogg) reported
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
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Captain Cuddles
(@CaptainCuddles4) reported
@googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Jason Silver
(@Da_Big_Dogg) reported
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Steve
(@pir2h) reported
@googlenest Network error. Nest not communicating. Try again. Is there a problem with the app? All of my other apps that I use to monitor home is working .
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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TWNPKS • Open For Commissions
(@DeadlyDraws) reported
@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
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Sam Modell
(@samboni96) reported
@googlenest Nest app isn’t working. Can’t login and I know my info is correct.
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Ricky D
(@Disisr) reported
@Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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rabbitinnh
(@Rabinnh) reported
@googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.
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JJH
(@justinjharman) reported
@googlenest what is wrong with your product? Will not let me login after restarting the app and my phone. feel super safe with your product, not working and me not being able to monitor my house.
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Walt
(@WaltIsHereNow) reported
@RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Meny Ventura
(@IamMenyfresh) reported
@googlenesthelp are y’all down in the US?
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Jason Silver
(@Da_Big_Dogg) reported
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
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Ricky D
(@Disisr) reported
@Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.
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Audio Engineer
(@aud_eng) reported
I was excited to install a new Nest 4th Gen learning thermostat to replace my ecobee which was working fine, @googlenest. The only reason I have one is remote sensors. THE NEST TEMP WAS SET TO 68 BUT IT'S STILL HEATING AT 77 DEGREES! WHY?? Do I need to have this unit replaced? I can't turn enough of this eco-garbage off. I'm smart enough to know exactly what I want to temp to stay at and not have my temperature change on it's own. Please advise, I thought we were over the frozen dead grandmas of 8 years ago.
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DJF
(@FJO1020) reported
@pir2h @googlenest Having the same issue @googlenest Second issue in as many weeks!
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Nathan Warnick 🎦
(@DH5tv) reported
from
City of Hazel Park, Michigan
@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
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Saeid Kdaimati
(@kdaimati) reported
Thank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.
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Nethraxis
(@nethraxis) reported
purchased @Google @googlenest cameras and wanted to self host them but google throttles the feed and locks everything behind a ridiculously over priced paywall for the worst service you could imagine. crazy how a trillion dollar company who dominates the internet and ad space has to also scam with their products and lock them behind paywalls. I guess the shreholders are pretty happy and the CEO gets to fill his bank account with sub revenue.
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Cassandra "Cassy" Coelho R.🪬
(@IDontCareBear1) reported
Hey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea what’s happening?
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Sam Beanz
(@beanz_sam) reported
@googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?
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The nasty riff, but slower. 🇵🇸 🇱🇧
(@nastyriff) reported
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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John
(@TheKramalan) reported
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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DavidLinguist
(@DavidLinguist) reported
@DH5tv @googlenesthelp Same here. And when I try with a web browser, rather than the app: "Oops! We encountered an error. Please try again."