Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Melvin
(@MelvinVick) reported
@googlenesthelp I don’t stay logged into twitter so pardon slow reply.
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﮷
(@Godisklown) reported
@googlenesthelp Today afternoon I saw the change on the screen. No, it has never been dropped or knocked over. I plugged out the power for half an hour, but the problem is still there.
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Emaan Behboodi
(@emaan_behboodi) reported
@googlenest is a scam and @googlenesthelp is useless. Please if you are looking for devices to make your life easier stay as far away from this garbage as possible.
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DragonFlyy
(@DragonFlyy69) reported
@googlenesthelp @Brian_M_West77 I have also run into an issue. My Geeni lights are all "off line" and I tried re-linking geeni and now it just says my geeni account has no devices. They all work just fine in my Geeni app.
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tRoUt
(@titanium_trout) reported
@googlenesthelp I tried that multiple times. I tried different wifi networks. I can't even see who it is registered to. Is there a way to look it up other than how it help says to in the instructions?
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Kyle Herbert
(@DiabetoLive) reported
@Brian_M_West77 @googlenesthelp I was having the same issue, my lights removed themselves and wouldn't let me add them back, but it seems fixed now, for me at least.
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Jon Sullivan
(@Jsullivan322) reported
@googlenesthelp all of my geenie lights and plugs suddenly all went offline and when I try to add them back to Google home it says they don't exist but they work fine in the geenie app
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Graham Rodger
(@GrahamRodger56) reported
@googlenesthelp raised a case online 2 days ago (camera - support -eu) following the breakdown of a replacement camera. Acknowledged but no action! Help
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Peaceful🦋Healer
(@TriciaDasilva1) reported
@googlenesthelp still waiting for u to do a simple troubleshoot, One of my five thermostats is not working I’ve been disconnected three times and nobody has had the audacity to call me back even though they asked me for my phone number they keep saying they will troubleshoot
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datatrek
(@datatrek0) reported
@googlenesthelp YES, YES…! I have ton of recommendations and problems to share, still having issues. Happy to get on a call to talk. I switched from your competition for all home automation and i feel like there is lot of potential for you to fix things. We are all google for home automation.
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mandeep
(@mandy8591) reported
@TechieKumar @googlenesthelp Even I have the same issue for last few days and now the thermostat is restarting every few minutes. Thinking to change back to the old manual one.
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Ryan Christensen
(@ryanchri15) reported
@googlenest why does my thermostat keep loosing wifi connection and needing to be rebooted every 2 days? Is this a known issue
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Eat With Dan
(@EatWithDan) reported
@googlenesthelp I need help with my Google nest… please respond to my DM.
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David Kuzma
(@DavidKuzma11) reported
My @googlenest thermostat doesn't seem too smart. I literally turn it down every day and it hasn't figured out that I want it cooler. I'm sure I'm doing something wrong, but I have higher expectations.
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a whole host of rollercoaster riders 🌐🎢🤌🥳
(@R0oTk1t) reported
@googlenesthelp i know you guys probably wont be able to help, but could you maybe pass this question over to someone you think could.
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The Maker of Trouble
(@TheAwkwardDrop) reported
@googlenesthelp Nest cam indoor wired. My partner has it set up & invited me to the house. Set up my account & it shows ‘living room’ and when I click on it, crash.
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Nickolas Means
(@nmeans) reported
My @googlenest thermostat just kicked into pre-cool mode, setting itself back to 74º to get ready for an Energy Rush Hour starting at 3:30p. The only problem is that there's no electric supply _now_ either. Law of unintended consequences and all that.
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Sowkydor SuBz
(@subhramani) reported
@TataPlayin How many days, @TataPlayin ? Can you just answer just one question here? Can I only purchase a nest aware subscription? I already have cameras. @googlenest please help in getting me an answer.
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Daniel Bowman
(@DanielB63128866) reported
@googlenesthelp It's still not working right. I've reset the router and the thermostat multiple times still won't stay connected
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﮷
(@Godisklown) reported
@googlenesthelp Just tried! No luck..the fonts are really pixelated. The screen edge (pic shared, marked with red) issue is still there. The other issue comes back and forth. Thanks for your prompt reply.
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Kyle Hayes
(@MrKyleHayes) reported
@googlenesthelp After totally uninstalling 4 Google speakers/displays, 5 Nest cameras and two Nest thermostats, deleting all home data and starting completely over. All to get one single camera to recognize the Nest network, I got it to work. This whole “use an assisting device” step is TERRIBLE
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mandeep
(@mandy8591) reported
@googlenesthelp Hi, I bought Google nest thermostat 2 gen on March 05th. Yesterday it stopped connecting to wifi and today it starts restarting after every 1 minute 40 seconds. I did reset the thermostat,followed the other troubleshoot steps, still no luck. Please help.
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Chris Hutton
(@chrismhutton) reported
@googlenesthelp hi ya any issue with the app today. Mine keeps erroring today
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Christian Ro
(@Christi07098739) reported
Even worse this could’ve caused a way worse incident like a house fire/electrical fire. Glad I was home and @googlenesthelp alerted me right away that my camera was offline via the app. Still very upset though how the cable can’t disconnected from the camera considering the price
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Devonta White
(@FitFlyFellow) reported
I'm always watching my @googlenest cam to see which neighbor is putting their trash in front of our house. 🤬
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Ryan Strug
(@ryanstrug) reported
That the @googlenest thermostat thought 4 degrees above the cool point was ok, presumably because of the bull **** eco mode, is a crime against humanity.
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Wrath of Kamala Khan
(@TheKTWalker) reported
@googlenest all of my merkury bulbs disconnected from my Nest and Home Mini. Everything works well in the Geeni app but will not show in Google Home even though the sync was successful. Help 😩
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Geeni
(@myGEENI) reported
@fraliex @madebygoogle @googlenesthelp We have been made aware about the situation regarding the Google Home Connectivity. We are happy to report that the issue has been resolved and we just have to unlink and relink the Geeni app to Google home. For assistance, just call us at +1 (888) 232-3143.
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Brady Dresselhaus
(@RockyTrails) reported
It's official, I think I hate my @googlenest thermostat, stupid thing is using energy while I'm on vacation, cooling the house down overnight and only because it doesn't have a simple hold temperature option or even use it's own home and away settings properly
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Manu Kumar (recruiting @HiHello 🚀)
(@ManuKumar) reported
@joshu @googlenest @googlenesthelp I find the Google Home app to be frustratingly bad… the original Nest app was so much easier to use when configuring the thermostats.