Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (43%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Device Failure | ||
| Sign in | ||
| Device Failure | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Dakota
(@KotaWelsh) reported
@googlenest can some one please help me with my support case?! I keep getting this annoying scripted response vis email.
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youneeq
(@youneeq) reported
@googlenesthelp @mikesmay I jst power cycled the hello and still down.
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Justin
(@jj_midwest) reported
@googlenesthelp all of my cameras are offline. I’ve tried rebooting the cameras multiple times and also my router.
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Techiedad
(@jmt7418) reported
@googlenesthelp I can’t turn my cameras on. Used as baby monitors. Please help ASAP.
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mmmmm
(@XhmmmmmmmX) reported
@googlenesthelp @mikesmay IQs down also.
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Charlie Austin
(@fcpxpert1) reported
@googlenesthelp @mikesmay Same problem.. cam is n and connected to wifi... no stream. Los Angeles
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jennwoody
(@jennrwoody) reported
@googlenesthelp same here cameras are not working
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🐍🐘ChristinaⓋ🐭🦅
(@cvondrashek) reported
from
San Antonio, Texas
@googlenesthelp Hello! Wondering if your servers are down? Our front door camera went offline about 30 mins ago
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Steve Martin
(@cheezmo) reported
@googlenesthelp Doorbell is down, IQ still up. Outage?
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Nancy
(@NanceRed24) reported
@googlenesthelp 2 out of 5 cameras down for the last twenty minutes
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Huygens Cassini
(@HuygensCassini1) reported
@b2212j @googlenesthelp Agree. I use two home security systems; Nest and Wyze. Each Nest Cam IQ Outdoor costs 399 dollars, and has an hour (or more) long outage almost monthly. Each Wyze Cam costs 20 dollars and they've yet not had an outage that lasts more than five minutes. What are we paying for?
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Stuballs Omnicorp
(@StubalsOmnicorp) reported
@googlenest @googlenesthelp wow Google Nest down - I'm shocked at a google service being unreliable! Shocked I say!
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Jeff S.
(@JHScheurer2) reported
@googlenesthelp @mikesmay All of my cameras are offline also. I reset my WiFi to no success. @googlenest help?
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Alex
(@Alex15141731) reported
@googlenesthelp 3 of 5 cameras are out. Is there an outage?
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Greg Tannen
(@gregtannen) reported
@alexandrakirsch @googlenest @ring Same here. Nest has been **** since Google took over. Insanely frustrating, and not at all OK for parents.
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Powers87
(@stuartpowers48) reported
@googlenest why does your system crash all the time. I pay for service i never get consistently. My cam is down now yet again. Can’t see my daughter on her nursery cam. I need to be compensated. My door@bell cam goes offline Atleast 2-4 times weekly!
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Laker4LyF
(@LA4LYF2482) reported
@googlenesthelp hi. My camera is offline. Wifi is working fine
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Tom Olmsted
(@taolmsted) reported
@googlenesthelp is there an outage? I have no video feed with my indoor cam and doorbell.
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Trent Payne
(@trentpayne) reported
Another outage. Not cool @googlenest
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jdbarney
(@jdbarney) reported
@xaviercast2 @googlenest Mine are a mix of "Your camera is offline" and the rest just sit their spinning but never load. Google Nest status page shows there is a "partial outage" with live video - whatever that means.
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Jed Tsai
(@JedTsai) reported
@googlenest just had multiple cameras go out at different locations about 6 miles apart. Is there a Nest Cam outage?
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Judd Kaiser
(@JuddKaiser77) reported
@googlenest you guys having a camera outage?
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Ryan Hickman
(@ryanhickman) reported
@googlenesthelp Another day, another outage. All cameras down.
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Brandon Baecker
(@BaeckerX1) reported
@googlenest @googlenesthelp I'm paying for a Nest Aware subs and I have no video history when my camera goes offline. Support doesn't get that this is wrong. Why am I paying for 30 day video history if I can't access it if someone pulls my camera (like in a crime)? #fail
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name cannot be blank
(@infantkicker) reported
@mikesmay @googlenesthelp Same here. Lost service around the same time. 2 door bell cams nest iq outdoor nest hub and 4 nest indoor cams all down.
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Jason Karns
(@jasonkarns) reported
@googlenest can’t chat with support. Support form broken. Can’t subscribe to Aware with Apple. Can’t use Apple Pay. can’t check out easily. and after all this when I finally did subscribe, you deleted all the previously existing events from my camera feed.
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Christopher Puleo
(@sprinter4883) reported
@googlenesthelp Some of my cameras are offline. Is there an outage?
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Bryan
(@b2212j) reported
@googlenesthelp Why is your Nest cameras such garbage? For the money you charge for the cameras then the service every month you think they’d be worthwhile. This is the second time in a month they’ve gone down.
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Seth Wilson ✊🏾
(@srw) reported
Thoughts and prayers to @googlenest SREs right now. Another outage :(
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Bryan
(@b2212j) reported
@HuygensCassini1 @googlenesthelp Pretty much just paying for the name now since Google bought them. They had problems before Google bought them but now it’s just a recurring things and problems are expected. I bought my first Ring camera a while back and haven’t had a single issue.