Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Device Failure (32%)
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Online Features (26%)
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Sign in (21%)
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App Crashing (11%)
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Website Down (11%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hagerstown |
Device Failure | |
 Guayaquil |
App Crashing | |
| Novi |
Device Failure | |
| Olympia |
App Crashing | |
 Balham |
Website Down | |
| Plymouth |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Patel
(@amp910) reported
@googlenesthelp Did that. Still the same problem.
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Tyler Cronin
(@CroninTyler) reported
@googlenest Same network, same iOS device running the app, just get the error with one account like others mention in the linked thread.
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André Segers
(@AndreSegers) reported
@googlenest It only started about an hour ago, but I just checked and it seems to be working fine now. Weird issue
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Brandon Tamez
(@itsbrandontamez) reported
@googlenesthelp I’ve been on 6 chats to help fix my wifi, and it’s still failing. Im frustrated
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Simon McNeil
(@mcneil_simon) reported
@googlenesthelp My heat link has failed and is only 10 months old - navigating the labyrinth of Google Nest support site is impossible as it terminates at a site that says it is 'under maintenance'!! How on earth can I get some action - the house is cold - what do I do?
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Abel Burgos
(@787abelcross) reported
@googlenesthelp Hello. I am having the issue with my thermostat where it lost wifi connectivity and is unable to connect back to it. I guess this is a very well known problem. What can I do to fix mine? What's the number to call? Thanks
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Douglas J Smith
(@Doug_J_Smith) reported
@googlenest - your support team is abysmal. They do no investigation- just rote “press the reset” style instructions. 90min later, still doesn’t work. Great engineering can be undone in a poor interaction like this.
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hanaharuna
(@hanaharuna10) reported
@googlenest Reboot nest mini and not work. Unplug and connect power supply again, its not work. Reset from nest mini, its same. Not working. What next? Should i throw it??
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Lord Jazz 𓋹𓍑𓋴
(@Jazzymandias) reported
@wakeupspoon @googlenesthelp What... ********?
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Billie Bogg
(@BillieBogg) reported
@googlenesthelp hey! My google nest keeps on becoming unresponsive after every update. Sometimes the steps online to restart it don’t work for hours, but it is happening every time and it is new. Can you help please?
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Billie Bogg
(@BillieBogg) reported
@googlenest Thank you! It is a nest learning thermostat and it keeps on being unresponsive with a green flashing light. Most of the time the restart techniques online don’t work - I.e. holding it down and taking it off the wall and refitting it
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Jon C. Junger
(@cgtboiler) reported
@googlenest Yes, I'm logged into both with my google account on my phone, this is a known issue on google TV
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Hannah Rutherford
(@lomadia) reported
@googlenest can login fine on two Apple devices, but my partner’s Android is saying the same credentials are invalid - any idea?
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Amit Patel
(@amp910) reported
@googlenesthelp I keep getting notifications when I’m home — I have them turned on for when no one is home. I already rebooted. Didn’t work. Help!
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Paula Giuffre
(@paulagiuffre) reported
@googlenest No changes. And it started happening about a week ago. We have another one in a different room and it works fine. The one that is not working has always been in the same location and we never had an issue until now.
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Tyler Cronin
(@CroninTyler) reported
@googlenest Well, I was setting up a Hub Max when it started, but now it happens just trying to login into the app with my email address. I can login with other accounts just fine. Just having issues with the account that I created my “home” with a year or so ago.
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shaun williams
(@thetruetrue) reported
@Google @googlenest "no devices found"error connecting laptop #chromebrowser with #Chromecast.Mobile connects perfectly. Have rebooted, done a factory reset,downloaded latest chrome browser. Bluetooth& location are on. 1st gen Chromecast. #windows laptop
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Sergio Gonzalez
(@SergioGzzTamez) reported
@googlenesthelp How many more times I nees to respond to the same e-mail. Is being far too long for you to send my replacement. I need solutions now. Please help...!!!!!!
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Jon C. Junger
(@cgtboiler) reported
@googlenest All same account, same profile photo, everything...login doesn't work on google tv for the best app
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Tyler Cronin
(@CroninTyler) reported
@googlenest No changes, I can, but that doesn’t explain why on the same device and network, one account signs into the app and the other gets an error about cloud connectivity.
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Master Chief
(@LilShady182) reported
@googlenest is trash.
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Darew265
(@darew265) reported
@googlenesthelp Issue I have is some access points connect to access point so speeds reduce as AP should connect to router for best speeds. So want to bring 2nd router so AP can connect to it to optimize speed. To confirm, 2nd router will act as router if connected through switch to main router?
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Kevin
(@TheTree) reported
@googlenest also, good question, paired them as well to see if it would fix the issue... thats a negative. why would every other bluetooth device i have had zero delay, but these expansive stereo paired speakers have a 2 second delay? seems like an easy software update or fix.
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choru
(@osruerue) reported
@SamsungSupport @googlenesthelp I've been having this problem with my S20+ that it's always disconnecting from my Wifi. I have a Google Nest Wifi router but I don't know what's the problem. I tried everything on my phone and my router but it's still acting up
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𝕭𝖆𝖉𝖗𝖔𝖘𝖊 😷😠🌹
(@RealBadrose) reported
@googlenest Windows Home 10, 64 bit. The problem started few days ago, no change made to Wi-Fi network or settings. Chromecast is way below 10 feet. I see Chrome recently get an update, so I think the problem is on browser side. As I said, chromcast still works with my android devices
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John Gault
(@Whartonloser) reported
@googlenesthelp Hello. I have had my Nest for less than 6 months and the unit will not recognize any wifi networks. It was working fine but now will not see any networks. Rebooted nest and wifi, still nothing. looking for help!
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Liam O'Rourke
(@Liam_JF_ORourke) reported
@googlenesthelp Yeah it's not about not getting no help at all and then been cut off after waiting 40 minutes on the phone
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Keith Green
(@kgreen43) reported
@googlenesthelp I purchased the Google Nest Learning thermostat about 3 months ago, it has been great until yesterday when it disconnected from my WiFi. I have followed all trouble shooting steps with no resolve. What do I do to fix this issue? Thank you.
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Voltaire
(@octool) reported
@googlenesthelp I am getting W5 connection error. I have rebooted my router and my nest e thermostat multiple times please help
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Mike Kirschbaum
(@mkbomb) reported
@googlenest The next time it happens I'm going to try to bring up stats for nerds and send an error report