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Google Nest status: device issues and outage reports

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Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 56% Sign in (56%)
  • 15% App Crashing (15%)
  • 9% Website Down (9%)
  • 9% Device Failure (9%)
  • 8% Online Features (8%)
  • 4% Errors (4%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Federal Way Device Failure 6 days ago
Riverside Sign in 7 days ago
Barnet Device Failure 8 days ago
Geneva Sign in 8 days ago
Geneva Sign in 9 days ago
Des Moines Website Down 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jordank925
    Jordan (@jordank925) reported

    @googlenest Why is your **** down? Reddit confirms this is all over North America.

  • DeadlyDraws
    TWNPKS • Open For Commissions (@DeadlyDraws) reported

    @googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this

  • startrekphoenix
    Star Trek: Phoenix (@startrekphoenix) reported

    @googlenest My app is down and has been since last night.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • ericjaysimpson
    Eric Simpson (@ericjaysimpson) reported

    @googlenesthelp @Google @googlenest ****-SAKE Google! You keep ******* up your Google Home app! My flood light camera is recording, but no live view! Why do you guys constantly break **** and expect your customers to stay???

  • joseyawar87
    Jose (@joseyawar87) reported

    @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

  • Prabhnoor0007
    Prabhnoor Singh (@Prabhnoor0007) reported

    @googlenesthelp @suzfly Hi. I need help with my nest thermostat

  • GeorgeStep18720
    Stephanie George (@GeorgeStep18720) reported

    @looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.

  • WGGPapaDom
    Domenic (Italian Christmas Donkey) (@WGGPapaDom) reported

    Absolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

  • 4kellysmith
    Kelly Smith (@4kellysmith) reported

    @googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.

  • nodoubt212005
    Valentino Gonzales (@nodoubt212005) reported

    I’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.

  • lee_wayan
    Wayan Lee (@lee_wayan) reported

    @googlenesthelp @looplunchrun This is wrong… not working for me too

  • tensmoonwalk
    ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported

    No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

  • Von_der_Land
    brn (@Von_der_Land) reported

    @googlenest I am so sick of your ******* so called mesh routers and pucks going offline randomly multiple times a day. **** YOU!

  • NotasLame24
    Jason Lamer (@NotasLame24) reported

    @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

  • ConnorSkorupski
    Connor Skorupski (@ConnorSkorupski) reported

    @googlenesthelp My account has been hacked I need to get into my account please help

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    I’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini

  • AyotoCorp
    AyotoCorp (@AyotoCorp) reported

    Things I want my "smart" thermostat to do: go to the temperature I tell it to, when I tell it to Things I don't want my "smart" thermostat to do: "learn" my schedule and adjust the temperature on its own so the "heat" is set to 55F in the middle of the night **** you @googlenest

  • luise_g
    Luise #muddyankles 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏳️‍🌈🇺🇦 (@luise_g) reported

    @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …

  • JasonKatz633411
    Jason (@JasonKatz633411) reported

    @googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?

  • EP1tch91469
    DobieGillis (@EP1tch91469) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?

  • NHNTweets
    Nigel Hobden (@NHNTweets) reported

    @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

  • Financials4me
    Financials 4 me (@Financials4me) reported

    @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

  • johnnynocannoli
    johnnycadillac (@johnnynocannoli) reported

    @googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks

  • rentmygeek
    Jerry Harvard (@rentmygeek) reported

    @googlenesthelp @YORKIE007 Wrong status page.. still down.

  • BradFromFlorida
    Brad (@BradFromFlorida) reported

    @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

  • nonlinear_james
    Non-Linear (@nonlinear_james) reported

    Hey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.