Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (43%)
- Errors (29%)
- Online Features (14%)
- App Crashing (14%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blain
|
Device Failure | 14 days ago |
|
Paris
|
Errors | 14 days ago |
 Sale
|
Device Failure | 14 days ago |
|
Veneux-les-Sablons
|
Online Features | 14 days ago |
|
Paris
|
Device Failure | 14 days ago |
|
Rennes
|
Errors | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Davis (@brycdavis) reported@googlenesthelp I did and was ZERO help. Just make gemini work.
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
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Traci L.๐๐บ๐ธโ๐ฝ๐ (@Sweetietweetttt) reported@status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp
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Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. Whatโs up with this?! Iโm getting pissed #googlehome #googlenest #Gemini
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Jason Lamer (@NotasLame24) reported@googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest
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Shawn Smith (@ShawnSm76068634) reported@madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.
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Teah โค๏ธโน๐ฝโโ๏ธ (@LuvAndBball) reported@googlenesthelp hello! I have a friend in need of assistance with his nest thermostat. Could someone help!?
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Ryan ๐ป๐ง (@therealryanhale) reported@googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all
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jason coyne (@thelongback) reported@googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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M A X 1 3 8 2 .com (@MaxModz1382) reported@zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts ๐ Don't blame them
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Neil (@OriginalNeilP) reported@googlenest @madebygoogle Why is all of nest down?
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John&Neen (@john_bingman) reported@googlenesthelp @madebygoogle Nest down, Iโm not the only one complaining
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Luise #muddyankles ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๏ธโโง๏ธ๐ณ๏ธโ๐๐บ๐ฆ (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UKโฆ wholly pointless and VERY annoying, exceptionally poor customer service โฆ Iโm sure Google has loads of useless excuses though โฆ
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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Dustin ๐๐ป (@0xDustinP) reported@zerohedge @googlenest @Google Well this sure looks bad.
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JMB ๐๐๐ (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโt so I cannot control the temperature or time of heating ? I have children in the house
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Shree (@ShreeYerram) reported@GoogleNestHelp could you please guide me how to fix it
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I find Discounts, deals, and coupons for you (@HowToMoneyTruth) reported@CZEdwards @googlenesthelp i understtand your frustration consider scheduling regular maintenance to prevent issues like this check for deals on tools in my bio
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OperationalGoon (@OperationalGoon) reported@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
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Barron (@mobn28) reported@googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. Iโm not sure what my next steps would be. Thank you for any help with this.
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Sircoynie ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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Leslie ๐ณ๏ธโ๐ (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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Melody Catchpole (@MelodyCatch) reported@madebygoogle So i DM you as requested but you still havenโt solved my problem - where in the uk can i get a new thermostat so i dont have to replace my whole system? Awful product @madebygoogle @googlenesthelp and even worse customer service!
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Packetologist (@mikeroche) reported@googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.
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54V4G3 (@L354UV4G3) reported@googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.
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John&Neen (@john_bingman) reported@googlenesthelp service is down you guys, need this to be fixed ASAP pleaseโฆ
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Jerry Harvard (@rentmygeek) reported@googlenesthelp @YORKIE007 Wrong status page.. still down.