Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (16%)
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Device Failure (12%)
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App Crashing (9%)
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Website Down (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Haines
(@mehaines99) reported
from
South Pasadena, California
@googlenest Thanks guys. You decided to combine accounts to help me. The account I don’t need has all of the information available and the one I do want is no longer available. I’m ready to completely rip Nest out of this house and replace it. Contacting you for help..impossible
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Dr Jennie Jordan
(@JennieTweetz) reported
@googlenesthelp @MariaBarrett Translation: We don’t hear you. We’re not going to do anything to help you. We are hoping by responding to a negative tweet it will look to most people that we are a helpful W d responsive company.
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Johnny5
(@N44GGA) reported
@googlenesthelp Am not asking for help. Am merely stating something I did 2 years ago.
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Michael 👑
(@bassthumpa) reported
@googlenest Yeah... for some reason apps seem to be stuck in a download pending status. Also the time isn’t correct. I’ve verified network is connected bia Ethernet. It seems a lot of folks are having this problem.
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Anthony Cannon
(@agcannon08) reported
@googlenesthelp Nest learning thermostat can't find networks. All other device can. Help
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Rogier Schoeman
(@Rogtwit) reported
@googlenest I tried returning to factory settings. Adjusting the audio settings and using a different hdmi. Restarting doesn't fix it, I have to take it out of the hdmi port and plug it back in.
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micky
(@MICKYIMP) reported
@googlenesthelp okay I have without security for a month now have been on the phone multiple times trouble shooting with customer. Service my 3 nest detects been offline for 1 month straight now. This is bullshit. They wanna replace my nest secure but they are trying
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Josh G
(@jurfinkel) reported
@googlenest nest mini (2nd Gen) - I have 3 of them. And the nest hub. Same problem on all of them. In terms of troubleshooting, not much, but they've all been restarted at least once at some point since the problem started.
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Lucy Doyle
(@lucycdoyle) reported
@googlenesthelp please can I have help from a human not a manual 🙏🏼
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Marcin Gorecki
(@marcinmgorecki) reported
@googlenest 1. I cannot figure out how to make a duo call to the hub from duo on my phone; 2. The sound is delayed by 2-3 seconds between home mini and the hub; 3. duo doesn't work on assistant built in into Harman Kardon and LG speakers; 4. the set up via app is terrible.
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Ryan Stokes
(@Rystokesy94) reported
Does anyone know where my Google nest is.. @SpotifyCares told me it was your problem to sort it @googlenesthelp
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Sam
(@surrideo) reported
@googlenest So I’m trying to figure if this is a nest heat link/thermostat issue or something to do with my gas boiler/it’s pump.
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Jordy Stobbe
(@jordystobbe_) reported
@googlenest The night mode itself works just fine, the only problem is that I can’t change the time for when it should activate and deactivate. I’ve only had my hub for a few days so I don’t know if I could change it before
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Michael 👑
(@bassthumpa) reported
@googlenest Also, WiFi connectivity is wildly inconsistent. It’s right next to the wireless access point, and is the only device in the house that has trouble. Ethernet seems ok though.
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Ina Villanueva
(@czarinamv) reported
@googlenest hello! Got a Nest Mini today and I’m trying to connect it to my Philips Hue Bluetooth lights, but it can’t be recognized through the Google Home app. Help please? Thanks!
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Jack murray
(@SelectaWax) reported
@googlenest @adysoru My app keeps crashing now. What’s the fix
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Mike McNew
(@MikeMcNew1963) reported
@googlenesthelp No error messages are displayed
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Chris Nieveen
(@ChrisNieveen) reported
@googlenesthelp I’m having issues with my Nest thermostat connecting to Wi-Fi. It never finds any network to connect to. Other devices connect fine. Rebooted the router with no luck. Reset the thermostat with no luck either. The network is a 2.4Ghz network Any help would be great
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Steve Chaves
(@XxSDChaves85xX) reported
@googlenest It was a red led light for a good hour and my google home app was error out I had to unplug my google WiFi multiply times and it finally reconnected . What is causing this ?
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Jordy Stobbe
(@jordystobbe_) reported
@googlenest hello! When I’m trying to change the time settings on my google nest hub for the nightmode it won’t change. It stays stuck at 22:00 and shuts down at 06:00. Is there a solution to this problem?
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Rhiannon Clapperton
(@HughesyRhi) reported
Hi @googlenesthelp - we moved house but didn’t realise we needed to take the little chime connector for our Neat doorbell with us. Can’t see a way to buy a new one online - is there any way you’re able to help, please? Thanks.
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Ajit
(@2Ajit2Tweet) reported
@googlenest having significant issues with firmware 130199.118.19 on the original google wifi. Wired speeds are good (100 mbps down), but wireless speeds fluctuate wildly, often to kbps. Seen a lot of other users on reddit with the issue. Will there be a fix?
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Araf Ishaq
(@Colourboxed) reported
from
Middlesbrough, England
@googlenest can you help me resolve a problem
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Jack murray
(@SelectaWax) reported
@googlenest The nest app starts then just crashes and closes down after 10-20 seconds
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Sam
(@surrideo) reported
@googlenest hi my 3rd gen thermostat started heating my house permanently 5C above the temp set on the thermostat and the schedule. The house is too hot and it won’t turn off the heating. Told ‘try later’ with chat and can’t get through on the phone - please help. Thanks.
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Lucy Doyle
(@lucycdoyle) reported
We have recently had the @googlenest thermostat installed by our heat engineer with our new boiler and our whole Christmas was a disaster, as it will simply not stay connected. Getting constant error codes and it disconnects continuously. Anywhere I can get help from a person?
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Gauldoth_undead
(@Gauldoth_undead) reported
@googlenest I will try but I don't think it's the connection as I had the same issue when I rented the movie a month ago. Also, is the watch trailer button not working a known bug?
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Josh G
(@jurfinkel) reported
@googlenest I use YouTube Music. I've definitely rebooted them all at some point since the problem started (power went out). I don't have any other paid music services, so can't try with them.
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Dr Maria Barrett
(@MariaBarrett) reported
Disappointed with @googlenesthelp. Snow on the ground outside and the best they can do about our 1 year old broken down Heat(!) Link is send us a new one - in 5-7 working days. So that's no heating for us for another - what - fortnight, potentially 🥶
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Holmes McGeeez You're an Absolute Twat
(@holmesmcgee) reported
@googlenest Terrible. That's how it went.