Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (50%)
-
Online Features (19%)
-
Website Down (10%)
-
App Crashing (8%)
-
Device Failure (8%)
-
Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in | |
| Edmonton |
Sign in | |
| Kirkland |
Errors | |
| Peoria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
PARTHIBAN R
(@parthi_1996) reported
@googlenesthelp 2-5790000030856 This is the reference number about the issue of Bluetooth connection drops from nest audio speaker which I chat with custom service. I followed the advice. Even though again the problem is repeating.
-
*Keyser Söze* 51|50
(@ShugTexas) reported
@googlenest y’all ever thought to upgrade ur server. This service is trash lawd forbid i have an emergency. Good luck with that 🌀
-
Steve Moss
(@SteveMoss123) reported
from
Wheathampstead, England
@googlenest just wondered if your servers are down? My cameras have been offline for 2 days. Everything else in the house working perfectly! Quite frustrating!! Look forward to hearing from you. Thanks
-
Geen
(@Geen82) reported
@googlenest I have a 2nd gen (puck). I've tried resetting it from the Home app and streaming a 20 minute video from YouTube to see if it had the same problem (YouTube worked fine).
-
Kelly Murphy
(@Kelly77873909) reported
@googlenest @adysoru Best App + doorbell is useless. It rings, I answer it crashes. I open app to see who rang doorbell, App crashes. Honestly, how do you sell this. I thought maybe it was just me, my iPhone or the latest update will fix it.m. I see you’ve promised to fix this for years now. Joke.
-
Ryan McKeon
(@RyanMcKeon1) reported
@googlenesthelp I started getting the "there was a glitch, try again in a few seconds" and "can't reach Google at the moment" errors on my Google Home, minis, Nest Hub and Pixel 3 devices on Friday afternoon. I haven't made any recent changes.
-
Wolfgang Ziegler
(@z1c0) reported
A special WTF goes out to @googlenest requiring me to configure the WIFI on each single „mesh“ device
-
LJ
(@LeeDavies87) reported
@googlenest Motion and people are fine, I get they're needed. Being offline I can't help, the proximity to the router is what it is as it can't be moved. I just don't want an email every 2min about it. Should be able to disable it IMO
-
Ryan McKeon
(@RyanMcKeon1) reported
@googlenest No power outages in my area recently that I have been aware of. We did have one about a week or two ago but I didn't start having this problem until last Friday (2 days ago).
-
Paul Gardner
(@Gardner50Paul) reported
@googlenesthelp Hey, same issue different day. I do not want to merge my account with Google. However I expect the app to work properly as I pay a monthly subscription. Plus I expect my camera to notify me when there is motion every single time. Not when it feels like it. I’m angry. Fix it
-
micky
(@MICKYIMP) reported
@googlenesthelp when are you guys going to do the update to fix the nest detects from going off like
-
LJ
(@LeeDavies87) reported
@googlenest I kow but that is th problem. I do not want 20emails every night and 30 every day. I'll just cancel my subscription of I cannot disable them. I've seen on forums the issue is winding a lot of people up!!
-
Paul Gardner
(@Gardner50Paul) reported
@googlenesthelp Ok. The App is crashing upon opening all the time today. I cannot even raise a support ticket. How do I get a refund for 12 months of poor service and poor customer support getting a fix?
-
Alvin Chao
(@chaoaj) reported
@bobbydee647 @googlenest Yes I’m wondering if my issues were related to the Google outage the other day as many were around photos. The Wyse cam is now streaming for me too.
-
AJ Wold
(@ajwold) reported
@googlenest I own multiple chromecasts and like clockwork they break after a year. The chromecast gen 2 in particular is the worst with needing factory resets constantly to keep it functional. Constant crashing and freezing on gen 1-3 in general. I regret each purchase.
-
cheekydollar
(@cheekydollar) reported
@googlenesthelp UK. Tried removing device, reinstalling app. Been through it with your colleague on chat. They said it's weird I got the data so early after install. But all seems a bit weird considering other having same issue.
-
Bud
(@Bud27345241) reported
@googlenest Yes, it started when I just tried it first, and the "help" option didn't help.
-
Shazad Khan
(@shazadkhan) reported
@Google has the worst customer service esp for their @googlenest product
-
cheekydollar
(@cheekydollar) reported
@paulrdon @googlenesthelp I've got the same issue. There is even a thread on Google support with hundreds of other people with same issue but Google have not solved it and closed the post.
-
ktlynksdy
(@ktlynksdy) reported
@googlenest I am still having the same issue after rebooting the iPhone and chromecast and removing and then downloading again the @hbomax app. I do not have this issue on other streaming apps so most likely an @HBOMaxHelp issue
-
Yadian Triana
(@YadianTr) reported
@googlenest Nest thermostats are unreachable very often from google home mini !!! Almost every day there is that failure...fix it or I will return all of them back to Best Buy
-
Neerly Antique
(@Neerlyantique) reported
@Moosemanstein @NBCTheVoice @googlenest I have direct TV so I missed it all. Sure that Desz would win then my Sattelite provider has an issue with my NBCaffiliate in the St Louis market. Haven't seen NBC for weeks. Gonna get worse soon. One Chicago comes back to the market and between that and football being absent.
-
eric@eclaroit.com
(@ericeclaro) reported
@googlenest I have nest 3rd generation thermostat, I have 3 devices but I thrashed one as it had similar problem.
-
Gerry Sharma
(@gerry2978) reported
@googlenesthelp i am having a great difficulty connecting 3rd gen nest thermostat to wifi. It disconnected after 16 months and can't find any near by wifi network. Please help!!
-
cheekydollar
(@cheekydollar) reported
@googlenesthelp Installed for 10 days or so, on the 9th. Problem from the 14th onwards.
-
the1ben
(@benharrisben) reported
@googlenest They are less than 1 meter away from each other as I said. I don't see how, after I've described the issue, you think completely resetting my network will fix it. But sure, I'll do it (at a less inconvenient time) and deal with the other work that will arise from doing so.
-
salty
(@salty_hurricane) reported
@googlenest will you please stop with the commercials that say HEY GOOGLE. It activates my **** and makes me angry lol
-
Sarah BN
(@sbnbn6) reported
@googlenesthelp 6 wks ago we started trying to get our google nest replaced for the broken wifi chip. Were told they would follow up with an email to send us a new one. Then radio silence, despite repeated attempts to get back in touch. Very frustrated, terrible customer service!
-
Shaun Mullis
(@ShaunMullis23) reported
@googlenesthelp My wifi completely died on my Nest Learning Thermostat. It can no longer see any network. All other wifi devices are fine including 2 other Nest thermostats. I've already reset the thermostat once, but it did not help. Any suggestions on what else to try?
-
Wow! someone actually
(@bratzzpjm) reported
@googlenest It started happening a few days ago and I’ve not done anything to it, it just keep saying that there’s a “glitch”