Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (41%)
- Sign in (29%)
- App Crashing (12%)
- Errors (12%)
- Website Down (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Merritt Island
|
Sign in | 1 day ago |
 Marseille
|
Sign in | 2 days ago |
|
Dallas
|
Device Failure | 8 days ago |
|
Montataire
|
Device Failure | 11 days ago |
 Kitchener
|
Device Failure | 12 days ago |
 Brentwood
|
Website Down | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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Joy (@____heyjoy____) reportedI’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini
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Domenic (Italian Christmas Donkey) (@WGGPapaDom) reportedAbsolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.
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The Handlebar Gamer (@RSDCDN) reportedOk.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!
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Green 6382 (@DbeanB51341) reported@zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?
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Jason Silver (@Da_Big_Dogg) reported@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
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Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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Bill Dixon (@WOsloop_ORD) reported@AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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Ellen Berlin✌🏼🦞✡️🌍☀️⚾️🇺🇸 (@ellenberlin) reported@googlenest could you make it any harder to remove a NEST from an account!?? Pls help! 🙏
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M A X 1 3 8 2 .com (@MaxModz1382) reported@zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them
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Judith Baumel (@JudithBaumel) reported@VerizonSupport After a tech did something to my router ("cleaned things up") all my @googlenesthelp products can't connect to home internet. I've called, gotten no help but why have you closed my case?
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I didnt vote for him (@BirdChayser) reported@yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.
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Kyle Field (@mrkylefield) reported from Montalvo, CaliforniaI can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
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All the Gear No Idea (@Gujadhur) reported@madebygoogle I've made a support request for my nest thermostat 5 days ago and not heard back, you're not replying on Facebook at all! I dont have heating or hot water. This is so bad I have a young family and it is winter! #googlenest #CustomerServiceFail
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Prabhnoor Singh (@Prabhnoor0007) reported@googlenesthelp @suzfly Hi. I need help with my nest thermostat
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Steve (@pir2h) reported@googlenest Network error. Nest not communicating. Try again. Is there a problem with the app? All of my other apps that I use to monitor home is working .
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Shawn Smith (@ShawnSm76068634) reported@madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.
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TWNPKS • Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
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Beach Cafe (@BeachCafeNYC) reported@googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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brn (@Von_der_Land) reported**** you @googlenest your hardware is nothing but less than a piece of ****.
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OperationalGoon (@OperationalGoon) reported@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
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Sam Beanz (@beanz_sam) reported@googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?
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Janet Vuksta James🇺🇸 (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
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Harry Papadhimitri (@papadhimitri) reported@googlenesthelp I have a problem with my nest thermostat third generation I had before in the app but now doesn’t connect anymore to the WiFi Can you halo me to solve this or replace the thermostat ? I did hard reset to factory settings and still the same
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Raymond Snijders (@rsnijders) reported@googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.