Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (48%)
-
Online Features (16%)
-
App Crashing (10%)
-
Website Down (10%)
-
Device Failure (10%)
-
Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
App Crashing | |
| London |
App Crashing | |
 Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features | |
 Stratford |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Tbone
(@cincytbone) reported
@Forbes I had one and it stopped working after 6 months and they wouldn’t replace it. They offered 20% off a new one. I threw it in the garbage and got @googlenest that works even better. Thanks @ecobee
-
Brad Barrish
(@bradbarrish) reported
@jstrauss @googlenest Internet of ****.
-
Richard Fortune
(@richard_fortune) reported
@googlenesthelp I have many Nest devices in my house, all working fine. However, after almost 2 years of life without issues my Nest Cam IQ Outdoor has suddenly stopped, no lights nothing. Nest Aware is saying last motion saved for it was on Tuesday this week. Can you help?
-
michael bannon 🇪🇺 #FBPE
(@mikeatupwey) reported
@googlenesthelp Hi Google. Is there a problem with Nest thermostat at the moment. My 3rd gen model has been offline for about 14 hrs. Carried out all the usual checks but no go.
-
✨
(@orchidchaos) reported
@googlenesthelp I'm getting no information from the seller. I can understand the limitations in general, but there has to be some way to prove it's not stolen & fix this. it came in the box w/ *all* the inserts, hardware, etc - just not the entry sensors & one tag - not like just a bare "guard"
-
N Zee
(@nzeineddine) reported
@googlenesthelp my wired nest doorbell is taking up to 4hrs to send notifications to my phone. Tried resetting network and phone but still a massive delay. Anything else I can try? Only been happening the past few days, help!
-
Randy Kovach
(@CoderGuyMan) reported
Trying to setup a new Nest camera and ran into the "Can't connect to assisting device" issue. After some searching, it's the stupidest issue I have ever seen. Just let us pick the Wi-Fi like every other device in the world! Stupid. @googlenest
-
Armin
(@ArminCXC) reported
@googlenesthelp I have a problem with my account because of you I want to solve it now immediately
-
James
(@jamesshelby) reported
@googlenest is the most worthless monitoring camera out there...so slow and constantly doesnt take pictures when people arrive. This product is absolute junk for the price compared to others.
-
Kevin O'Donnell
(@FatWrecked) reported
@googlenesthelp This eco mode thing is maddening! 😡 How do I permanently rid myself of this mode so I don't come home to an 80 degree house? Please help!
-
gareth adlam
(@AdlamGareth) reported
@googlenesthelp my nest has stopped connecting to the internet and now can’t find any networks. I’ve tried resetting the nest and rebooting the router. Can you help please
-
Abiy
(@Abiy47254668) reported
@googlenesthelp Hay their I have Google nest and working good but can't find any wifi network. And I tried different things reboot reset and restart but nothing changes. Need help please. Thank you
-
MattLive
(@mattlivese) reported
@googlenest @googlenesthelp no @AppleMusic support on Nest devices in Sweden??? What is the ETA on this? Fix this ASAP!
-
Christopher Wong (🍎,🍎)
(@_wongc) reported
The worst part about @googlenest is that it’s owned by @Google and tangled with @google Home
-
Charles Dietz
(@1horticulturist) reported
@googlenest had ontech out 5/18 to install the c adapter, now error n254 is coming up, I see no jumper from y to g is this why the error is coming up? Ontech can't come for another week and it's to humid out to wait.
-
: Thomas: Love.🇬🇪
(@ThomasL57120831) reported
from
Westfield, State of Western Australia
@WietseWind @googlenest you need to either change them all out for gu10 led's (cool to touch but light is poor) ( direct replacement) or have transformers fitted and drop them down to 12volts ( same heat but transformer gas thermal cut out.) check to see if insulation is sitting above lamp.
-
Purpleparrotuk
(@purpleparrotuk) reported
@googlenesthelp @SullivanLiu It’s your app that’s broken. Google have confirmed you are trying to fix it. It’s been over a month now.
-
Ki™️
(@Makhi_Tyrique) reported
@googlenest @Google you have the worst Bluetooth speakers and they always DISCONNECT!!!
-
Jon Martin
(@JonMartInlo) reported
@googlenest has never made a dime of profit and never will. They will be turning off their #cloud in this down turn. No #IoT company makes any profit
-
jessica
(@jshawdyy) reported
@googlenest your thermostats are trash
-
Lancesfoz
(@lancesfoz) reported
@googlenesthelp I sent a request a few days ago and I have been doing community posts for the last few weeks my Google doorbell. Doesn't charge and takes 10 hours to change 5 percent. Ive tried multiple chargers including the original charger in the box with no change. Plz help..
-
Hemanth
(@hemanthsk) reported
@googlenesthelp ✅ I can choose a specific song through nest hub from my music app. ❌ However, I cannot do the same through nest audio. It defaults to YouTube music. Any idea how to fix this? Your customer care made me change regions, etc and the issue is still open.
-
Alex Viznytsya
(@alexviznytsya) reported
@googlenesthelp Hi, my Nest Learning thermostat failed to connect to WiFi and does not see any WiFi network. I did factory reset, but it did not resolve the issue. Please advise what can be done to resolve this issue. I have it around 6 months.
-
schoopy schoop
(@ifollowonlyos) reported
This is a random thought but i truly hate my @ecobee . Nothing like being on vacation going to check your thermostat when it's 95 degrees out back home and you have workmen coming, and finding out it's "offline" for the 1000th time Do yourself a favor get yourself a @googlenest
-
Preet Singh
(@indersinghp) reported
@googlenesthelp Sorry but it is not working......I installed it as per the instructions but that thing is a dud
-
XRPmaniaK
(@XRPmaniak) reported
@WietseWind @googlenest Vage ****
-
adrian helyar
(@adrian_helyar) reported
@WietseWind @googlenest I've never liked those gu10 lamps, quite a poorly designed lamp holder. It may have melted because of poor contact with the lamp holder.
-
snowsrage
(@snowsrage) reported
Come on @googlenest, do you not give a **** about user experience anymore??? All I can say after being a customer for years is… 🖕 for giving up on UX… From a very unhappy customer just trying to reset my password on my iPhone. Did I mention, 🖕
-
Josue
(@ho_su_eh) reported
@google Why am I being sent to Best Buy to buy a simple plastic mounting plate for my @googlenest protect when you know they don’t sell it? I will gladly pay for it. Please help!
-
jessica
(@jshawdyy) reported
@googlenest you’re thermostats are trash