Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Device Failure
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Online Features
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App Crashing
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Website Down
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Sign in
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Errors
Live Outage Map
The most recent Google Nest outage reports came from the following cities::
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Online Features | ||
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Device Failure |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Google Nest Issues Reports
Latest outage, problems and issue reports in social media:-
fiona obrien (@fionaobrien01) reported
@googlenesthelp can you help???? Google display, Google nests won't play the radio station none working. Was OK last week not working since Friday. I have rebooted and reconnected still have the same issue please help
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Enda Campbell (@1EndaCampbell) reported
Hi @googlenesthelp @TuneInSupport I can't stream any stations on my nest mini device. Any ideas on how to resolve? Is there an ongoing issue at the moment?
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5X NL EAST CHAMPS (@SSFALT1995) reported
@googlenesthelp 3rd Gen Learning thermostat & no. My AC is just thudding repeatedly when I put the AC to cooling. It lacks a common wire so I’m assuming that’s the issue
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Sonia Valencia (@srcvalencia) reported
@googlenesthelp Now coming up with a W5 error. Shows on the nest app that the unit disconnected from Wi-Fi 7 days ago. Have tried the steps I mentioned several times to try to fix it.
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Iris Garcia (@igarciapadron) reported
@googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?
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ALΞX ARΞNAS (@ArenasVFX) reported
Tell me how I got a new @googlenest cam Gen 2 from @Google but it can't be added to the #NEST app ... it's called a NEST CAM lol ... who's running things over there? wtf .. What do you guys use for home cameras cuz #Google consumer experience sucks, looking to change now.
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Anthony Burno (@AnthonyBurno) reported
@googlenesthelp Along with the network issue, it is unresponsive. The device doesn’t display anything without a hard press and hold for at least 10 seconds.
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Roman Scanlon (@RomanTheCity) reported
@Google @googlenest I hate having to use two apps (google home & Nest) to look at my home cameras. Can you please fix it? Having all these notifications from two apps for “nest” cameras is ridiculous and annoying. Switch it all to the Nest App or make the Google home app bettr
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Carmelo Cianciotta (@carmelo9313) reported
Looking to upgrade my wifi I tried the @googlenest wifi 6 when it came out but it was awful and slow. Anyone recommend a wifi modem? #WiFi #modem
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Abhilash Nazar (@Abhilashnazar) reported
@googlenesthelp @100rabhpathare Same issue here... Were you able to fix?
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There's Nothing Scarier Than Capitalism (@chronicly_illin) reported
@googlenesthelp every device in my home can only say "there was a glitch" or "hmm something went wrong" nothing else connected to the internet is ****** up, just your ****** products. when I called, you ******** had the gall to say there's a problem with my internet connection
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Ace Lucero Tech (@AceLuceroTech) reported
Is Google Assistant down? Is Google assistant malfunctioning because I'm asking it basic questions about Jimmy Garopolo and Google Assistant is having a very hard time with it. @madebygoogle @Google @googlenest
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James Morris (@laser72) reported
@googlenesthelp Had to change our router today, successfully reconnected our Nest thermostat to it and did the key thing with the Nest app. App obvs thinks it’s connected to the thermostat but doesn’t mirror the temps showing on the thermostat and also won’t control it. Help…
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elonpocalypse (@trumpocalypse08) reported
Hey @googlenest did you know that I can't actually click on any of the links in your ******* broken app? Just fyi, maybe you should test on multiple devices before shipping. I know I ******* do so maybe hire me to fix your ****. I'd be happy to since you are too stupid.
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Shubhamm Kansal (@kansal_shubhamm) reported
@GooglePlay @GoogleIndia @googlenesthelp Don't add the amount in Google Play Balance, they will suspend your account and then give excuses that we can't help in re-activating your account. They are stealing people's money and misusing their Google Payments T & C's
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Joe Nebula2 (@joenebula2) reported
@googlenesthelp hi my nest thermostat has stopped working. Failed to connect to WiFi. I have restarted both my router and thermostat and it is still not working Can you help?
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T (@tbentley2128) reported
@googlenest your doorbell is terrible. It alerts me 10-15 seconds after someone had entered my house! That’s Not helpful!!
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C. M. Hang (@cmhang15) reported
@googlenesthelp They are in the next room but I also have the google Wi-Fi extender. I followed the steps that was provided by google help. They said to restart the devices and restart my modem.
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karen (@karen91032579) reported
@googlenesthelp I have sent you DMs but I'm getting nowhere other than "I'm sorry for all the delay. Do not worry, our team is working on this to help you with the refunds. I will give you an update once heard from them." for 32 days now!
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Payton (@Huink7) reported
Is it just me, or has Nest WiFi Pro performance gone wayyyyy down recently? @googlenest
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Kathy Geiss (@kathygeiss_ff) reported
Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.
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Jeevan Patnaik (@g1patnaik) reported
I want my Google Assistant to be calm and do nothing when I call it a piece of ****, ************ ******* etc etc and all other abuses but not to play any ******* songs with those names. What a disgusting piece of **** you Google Assistant!!!!!! @googlenest
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Draper (@dsdraper) reported
Getting real tired of @googlenest trying to harass me into switching to the Google Home app. Nope, sorry, the @Google app is ****. The lesson here is to steer away from anything google acquires/ruins. @googlenesthelp
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Chris (@Copokerfan) reported
@googlenesthelp Tried the browser method and received the same spinning error
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Chris (@Copokerfan) reported
@googlenesthelp restarted my phone and tried to DM again. IT said "error loading page, try again." Tried again and received the same message. Can we do this via the phone?
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Chris (@Copokerfan) reported
@googlenesthelp power level is fine, resetting the entire nest doesnt work, resetting network doesnt work. ive literally exhausted all options. please help!
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Chris (@Copokerfan) reported
@googlenesthelp Help! I have a google nest thermostat and it continues going offline. All other devices in my wife network work great. Rebooting etc...does not work.
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OOBIKWAY (@fast_eek) reported
@googlenesthelp Had two nest mini’s for about 6 months. We also have Google doorbell camera and thermostat. We’re in the U.K. An internet search shows this has been a problem for a while that man at people are experiencing.
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OOBIKWAY (@fast_eek) reported
@googlenesthelp hey Google, why does my Google nest mini constantly drop off the wifi network at home? It’s not just me either. A quick rummage through the internet reveals you are aware of this fault *everyones* moaning about and have been promising a fix for a couple of years
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Peyman Kavi (@peymankaviani) reported
@googlenesthelp Hello - My Nest Thermostat is not connecting to my home wifi. It was connected to wifi previously, but suddenly it gave me a message it cannot connect to wifi. I read all Nest hep material and watched Youtube video in regards to that but it is not working yet.