Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Online Features (17%)
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Website Down (13%)
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App Crashing (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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k a t i e
(@katandcats17) reported
Don’t buy a @googlenest !!!!!!!! Example: New AC unit. Heat is set at 70 and currently is 69 but is blowing out cold air and says it won’t heat up for 2+ hours 🤬 #googlenest #trash
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#youaremadeofstars
(@shujosh) reported
@avinashprograme @googlenest I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops. Google Home app doesnt help either : ( Realme support dont even admit to the glitch...so disappointed!!
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Mr. Bish
(@steve_bishy) reported
Why is it, when I ask my @googlenest mini to play @absoluteradio, it keeps playing @Absolute80s ? I mean the 80's were good, but I want to listen to what I ask for. Can any of you help?
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ARob
(@ade_robertson) reported
@doghandleruk @googlenest @TPLINKHelp I turned off the Wi-Fi from a hidden setting on my new SkyQ box and it fixed the interference issue with the nest!
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danielle
(@dctetreault) reported
Why is my heat shutting off at night? It will not turn on at all. What the hell? My house went down to 59 degrees last night. I have a baby in the house..... @googlenest
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Simon
(@Sym0n) reported
@googlenest WTF is up with your servers today?! My Hello has been offline for hours.
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Candice
(@cwarltier) reported
@googlenest @madebygoogle @Google I spent hours trying to fix the Nest, then you sent a replacement. I sent the broken Nest back and now you say you want refund me my money?? WTF? I sent it back within the window you said and I have a receipt!!
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Raffa
(@riffraffraffa) reported
@googlenesthelp hi I cannot get my nest to connect to the wifi network at my house. I have proceeded through all of the steps in the support section of the nest app. Any ideas on how I can fix this?
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Jamie Neroni
(@itsNERONi) reported
@googlenesthelp I’ve only had my Google Nest thermostat for 10 months and it won’t connect to wifi. Nothing resolves the issue. Please contact me
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ARob
(@ade_robertson) reported
@doghandleruk @googlenest @TPLINKHelp I am having exactly same issue as you and have decos too
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#youaremadeofstars
(@shujosh) reported
@googlenest @Rohan83670129 I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Charlie Rm Anima St.
(@CharlieRAnimaMX) reported
from
Iztapalapa, Ciudad de México
@googlenesthelp As for problem solving, the only thing I have done so far is turn it off and on again and ask the mathematical operation again (or similar but in a different way). I don't remember exactly, but once when I asked for a conversion dollars to pesos a similar error occurred
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4n6lady
(@4n6lady) reported
@googlenest I use Sleep Sounds religiously to help me fall asleep. But it's hard to get a good night sleep when the sound randomly changes from rain to birds squawking away at 1am 😫
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CJQ
(@columjq) reported
Hi, is there any proposed fix for the #TuneIn not working in the UK? Could we install individual radio stations on the mini ? Or allow it to run via a VPN? @googlenesthelp
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m🦬ckint🍀sh
(@themackattack) reported
@googlenesthelp is there an issue with Apple Music rn? Every time I ask any of my speakers to play music it says "sorry, something went wrong. when you're ready, give it another try." I've tried resetting the wifi, re-linking Apple Music, even hard resetting the device. Nothing!
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Charles Lawrence
(@Chucko3033) reported
@googlenest Why doesn't the learning thermostat learn? I get chilly one time and turn it up a bit and that is all it wants to do. It never learns to turn it down. It has me ready to take it off the wall and throw it in the trash.
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#youaremadeofstars
(@shujosh) reported
@googlenest @avinashprograme I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Trevor Lafave
(@TrevLafave) reported
@googlenest Just FYI, the "right" team has not done anything to address this issue. May as well disable wireless headphones altogether if you cant manually connect them when automatic connection fails 90% of the time. Also 21:9 support needs to be added, its a highly requested feature.
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FB
(@fb2070) reported
@googlenesthelp my Nest Audio appears as Not Available in the Home App. I have looked on the Nest Help community and cannot find an answer. My mobile is a Samsung Galaxy A51 4G running Android 11. My Home app is also up-to-date.
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Lee Bearton
(@LeeBearton) reported
Have a Nest doorbell. Wonderful. Then Google took over. Now useless. Been trying to renew @googlenest subscription for months but can’t. Months of chasing. STILL no fix. Just expensive “ding-****” sounder and a hopeless company. Anyone else having similar issues?
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Jesse McDonald
(@jesseseogeek) reported
@mistrchristophr @googlenest Our camera would constantly disconnect and then we would have to go through an incredibly lengthy process to reconnect it in between naps and support didn't know how to fix it. We had the sock but had a scare the first night from a false alarm so determined it wasn't worth it.
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Siva
(@SivChintapalli) reported
@googlenesthelp my nest thermostat is giving hard time connecting to wifi. It doesn’t show any wifi network but all other devices can see my wifi network. Can you please help me?
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Nathan Luke Jordan
(@natelukejordan) reported
from
Brisbane, State of Queensland
@googlenest @Google #googlehome #googleassistant Why can’t we change our assistant voice to @johnlegend, or even a male voice, down under just like they can in the US?
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Floyd Bell
(@bell1602) reported
@googlenesthelp my nest thermostat has the w5 error
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Trapped in the Dungeon
(@GustavsLair) reported
@googlenesthelp No messages, error or otherwise. No changes in network. Besides, like I said, I swapped one of the others into the same location and it sees WiFi networks and has no issue connecting. This one doesn’t. Typed network in, immediately fails to connect. No delay at all.
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Mrmint23
(@mrmint23) reported
@googlenesthelp My Nest thermostat will not recognize wifi. I have 1) reset back to factory 2) powered on/off router and each google pod 3)charged nest thermostat PLEASE help
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Floyd Bell
(@bell1602) reported
@googlenesthelp Getting help in the chat
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Jessica Tremblay
(@poofichu) reported
from
Austin, Texas
@ShinyToyRobots @googlenest My Nest was doing this. Switched to lithium vs alkaline and it fixed the problem.
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Gregg Press
(@greggpress) reported
@googlenest Is your whole system down or are your products faulty? I got no alerts and my home is 44 degrees and the minimum was set to 55?!
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#youaremadeofstars
(@shujosh) reported
@Rohan83670129 @googlenest I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops