Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 01/21/2026 21:35

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (48%)

    Sign in (48%)

  2. Online Features (18%)

    Online Features (18%)

  3. Website Down (10%)

    Website Down (10%)

  4. Device Failure (10%)

    Device Failure (10%)

  5. App Crashing (8%)

    App Crashing (8%)

  6. Errors (6%)

    Errors (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon App Crashing
United StatesTonawanda Device Failure
United StatesRoberts Errors
United StatesDenver Online Features
CanadaStratford Website Down
United StatesInkster Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • carlo3999 Carlo (@carlo3999) reported

    @googlenesthelp app has been offline for 40 minutes and wifi network connection has no problem. Is there a nest outage? This is Aurora, IL.

  • Dadto16kids Shannon Talley (@Dadto16kids) reported

    @googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.

  • jas0nsg Jason Lim (@jas0nsg) reported

    Hey @googlenest @madebygoogle firmware 13099.118.19 keeps dropping speed. Any update on the fix for this?

  • automatedcc Roger Perron (@automatedcc) reported

    @googlenest very frustrated with your email code service. I need to look at my cameras. Wtf is wrong with google

  • Dsgnatd4Assgnmt Rob Moore (@Dsgnatd4Assgnmt) reported

    @googlenesthelp It is the learning thermostat. I've received both error codes W2 and W5. It has varied with each attempt.

  • DadSoonersData MD (@DadSoonersData) reported

    @googlenest Why is my Google Home no longer reading latest news and not playing Spotify? I've searched the interwebs unsuccessfully - please help!

  • syuen2888 Steven Yuen (@syuen2888) reported

    @googlenesthelp is there a problem with Nest camera in NYC? Mine seems very slow to load since last night.

  • ShariWeech Shari Weech (@ShariWeech) reported

    @googlenest has the worst customer support on this planet. It has now been a month that I’m without my thermostat while waiting for their ‘team’ to get back to me. #saveyourmoney #googlesupportsucks

  • spencersarc SpencersARC.Mummy (@spencersarc) reported

    Help. Need a reliable smoke alarm that talks to each other not @googlenest . We have had 4 false alarms since Christmas Day. Christmas Day we got one at 2am! Which I can only assume was due to santa creating a soot cloud when he came down the chimney.

  • NatBrogadir Nat Brogadir (@NatBrogadir) reported

    @googlenesthelp really poor CS experience. Had a thermostat only a few years old go bad and the answer was "buy a new one"

  • carlo3999 Carlo (@carlo3999) reported

    @googlenesthelp After 3 hours of being offline it just went back online. Thx

  • Dadto16kids Shannon Talley (@Dadto16kids) reported

    @googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.

  • kathitwits KATHLEEN DAHLSTRAND (@kathitwits) reported

    @googlenest so i need help...I got this message.. "Action required You are not using one or more paid subscriptions. You may no longer be a member of a home, or a home was deleted. Nest Aware (Leland) Yearly plan Renews 7/8/2021 Cancel" Why am I not getting this account I pd for

  • DLovely0317 DeeLovely0317 (@DLovely0317) reported

    @googlenesthelp I cannot connect set up my nest app or connect app to my WiFi keep on getting m15 error. Can anyone help me please.

  • TullyJillian Jillian Tully (@TullyJillian) reported

    @googlenest @googlenest Hi there. I appear to have a problem with my Nest locating my wi-fi?? Every other gadget connects no problem but over last few days my nest has lost connection. Tried all recommended tips you offer but it still won't work Any other ideas or advice?! 🤔 TIA

  • LetsGet_ItRight LetsGetitRight (@LetsGet_ItRight) reported

    @googlenest how does one get help with Google WiFi. Chat options something went wrong and there is no phone number to call either. Strange hours are listed.

  • Dadto16kids Shannon Talley (@Dadto16kids) reported

    @googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.

  • cobysaur Ryan Byford (@cobysaur) reported

    @googlenesthelp I don’t have email notifications active - only push. Nothing has changed in my environment. No airplane/dnd. There’s a whole thread expanding up on Reddit with others having same issue on this so it’s not just me.

  • DLovely0317 DeeLovely0317 (@DLovely0317) reported

    @googlenesthelp I’m actually having problems setting up my Nest Thermostat. It’s stating it cannot connect to WiFi and is giving me error m15. Can someone please help me. All my other google devices are working fine.

  • DadSoonersData MD (@DadSoonersData) reported

    @googlenest A while ago honestly - just got busy and forgot about it. ~ 2+ months? Just 1 Google Home. As far as type - it's the traditional Google home (not the hub). Does that help?

  • Khushbos Khushboo Taneja (@Khushbos) reported

    Why does @googlenest make it so incredibly hard to login back to the app every time I change my phone. I have been trying for the past several days now. @googlenesthelp

  • Dadto16kids Shannon Talley (@Dadto16kids) reported

    @googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.

  • MaartenWigman Maarten (@MaartenWigman) reported from Heemskerk, Provincie Noord-Holland

    @googlenesthelp GD, suddenly my Nest Doorbell push notifications are coming in with a delay of 20 minutes. It only concerns the recognised activity notification, doorbell ringing notification works well. Help

  • Georgiatalker Jumping Jack (@Georgiatalker) reported

    @googlenesthelp Nest protect gen2 suddenly shows offline from wifi in the current iPhone nest app. Nothing I do allows wifi to connect but device says all is fine. Nest does not appear in IOS 14.3 privacy>network access so cannot set wifi data. Help?

  • MaartenWigman Maarten (@MaartenWigman) reported from Heemskerk, Provincie Noord-Holland

    @googlenesthelp Issue started 2 hours ago and was working well got for the last 6 months (installation date)

  • cobysaur Ryan Byford (@cobysaur) reported

    All my nest cams are sending notifications 20-30 minutes late. Are you having a service outage google? @googlenesthelp

  • MemphisRebelett TheKiffinKittenClub MEOW (@MemphisRebelett) reported

    @googlenest Sure. I have already unplugged and plugged everything and it is still not working. I keep getting the 'No devices found' error message.

  • jas0nsg Jason Lim (@jas0nsg) reported

    @googlenest Google Nest wifi. Seems the latest update causing slow speeds.

  • MaartenWigman Maarten (@MaartenWigman) reported

    @googlenesthelp Do I lose all my settings? Sounds heavy. IOS user. As mentioned. Doorbell push notifications working smoothly. Not working on iPad and iPhone currently.

  • N_Peart Nick Peart (@N_Peart) reported

    @googlenest @jmwein This still needs fixing. I use google suite for a family domain, our org is the family who want access to the cameras. Simple os org a family? Would fix it??