Google Nest

Is Google Nest down?

No problems detected at Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest problems in the last 24 hours

The following chart shows the number of reports that we have received about Google Nest by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Google Nest Outage Chart 07/03/2022 16:45

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Device Failure 33.97% Device Failure
  • Online Features 22.01% Online Features
  • App Crashing 14.83% App Crashing
  • Sign in 11.00% Sign in
  • Website Down 9.57% Website Down
  • Errors 8.61% Errors

Google Nest Outage Map

The most recent outage reports and issues originated from:

MexicoMexico City Device Failure
United KingdomCoventry Website Down
United KingdomBasildon Website Down
United KingdomSouthampton Device Failure
AustraliaSydney Website Down
United StatesWesterville App Crashing

Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • lorriemeyer Lorrie Meyer (@lorriemeyer) reported

    @4MileRunCapital @googlenesthelp I did what you did and it worked for a while but one of my thermostats went offline again. Has your problem been fixed?

  • lorriemeyer Lorrie Meyer (@lorriemeyer) reported

    @Lenodski @googlenesthelp I’m having the same problem for about a week now. So frustrating

  • lowwhistler Wayne Smith 🇺🇦🇪🇺 (@lowwhistler) reported

    @googlenesthelp can you help with a month old Learning Thermostat that cannot connect to wifi? Done all the troubleshooting steps, didn't work

  • jakefentonaz . (@jakefentonaz) reported

    @googlenesthelp Yes they are offline I’m the next app. They keep connecting and disconnecting to the network. I’ve reset my wife and turned off and turned on every device in the home

  • jakefentonaz . (@jakefentonaz) reported

    @googlenesthelp hi there. All my nest devices stopped working at the same time. Doorbell, camera and thermostat. Check and rechecked the WiFi and it’s fine. Can you help?

  • naresham NM (@naresham) reported

    @madebygoogle @google @googlenest You are telling me same thing that I have already told you. The question is why should anybody face any issues because Google has put country specific restrictions? As per you, if I purchase a device in USA should I throw it away if I move elsewhere? HELP!

  • naresham NM (@naresham) reported

    @madebygoogle @Google @googlenest I have used Chromecast 3 on Mobile Hotspot for a year or more and it has always worked fine. The problem with this Chromecast-2 is only because it says "This Chromecast was manufactured for a different country & may not be compatible with your Wi-Fi"... Why??

  • naresham NM (@naresham) reported

    @Google @googlenest Can somebody please help me overcome this issue to be able to use Chromecast normally. 🙏🏻

  • thisisusnow18 This Is Us Now (@thisisusnow18) reported

    @googlenesthelp my thermostat stop working for some reason it is not connecting to wifi or can't find any networks I have reset the device and reset my modem and I'm not having any luck please help

  • MarissaG_S_ Marissa (@MarissaG_S_) reported

    @googlenesthelp Temperature sensor will not connect to brand new thermostat even when being held 3 inches away. Brand new battery in the sensor. Help?

  • MiladDarvishi1 Milad (@MiladDarvishi1) reported

    @googlenest : still having issue with your delinquent and inefficient customer service.

  • MarkH7483 Mark (@MarkH7483) reported

    @googlenesthelp They are paired to my phone (Google pixel 5). What trouble shooting steps should I take for the battery drain of 28% off a full charge within an hour, while not listening to anything and just having it in my ear besides running them over with my semi?

  • TheGrantAustin GrantAustin.eth (@TheGrantAustin) reported

    It is amazing to see how the @googlenest cameras stop recording even though someone is in the frame still. Love having incomplete videos that doesn’t help me solve my issues.

  • MyVaping Dan @ MyVapingReviews (@MyVaping) reported

    @googlenesthelp HELP! How do I get an update on a support case?

  • melaniemorgann melaniemorgann (@melaniemorgann) reported

    @googlenest has the absolute, most terrible scheduling system. It has the least user friendly design I have ever used. Hands down, period. I could not say worse things about it. 0 out of 5 stars.

  • CowCamel Cow Camel (@CowCamel) reported

    @googlenest Issue with humidity accuracy on your Nest thermostat . It’s been this way since purchase . Bought several $5 hygrometers that are WAY more accurate than your $$$$ thermostat. Attend to your customers.

  • Engr_at_Lawrge Engineer-at-La(w)rge (@Engr_at_Lawrge) reported

    Another day, another 💩 experience from a supposedly trillion $ software company. @Google @googlenest thermostat's "self-learning" feature is utter trash. Woke up hot & sweaty last night to find that it had "learned" to set the temp to 82 F, something we've never taught it to do.

  • danism28 Dan The Man (@danism28) reported

    @southplank @ABMMikeMendes @googlenesthelp Same issue here. I rebooted the hubs and I get the same error message that "Nest services are unavailable". Works fine on the app. Internet and wireless network is working fine.

  • southplank SouthPlank (@southplank) reported

    @ABMMikeMendes @googlenesthelp I'm having the same problem. Phone app connects, the hub says nest is not available. Started about 30 minutes ago after changing screens on hub

  • ABMMikeMendes Michael Mendes (@ABMMikeMendes) reported

    @googlenesthelp To best specific, the error message we get is "sorry, it looks like nest is unavailable right now".

  • MiladDarvishi1 Milad (@MiladDarvishi1) reported

    @googlenest can you get your productive colleagues to help me with my issue. It has been a month. And the outcome of that has been only you getting 200 dollars from me for nothing. In general, the customer service seems to be acting worst compared to Amazon and Apple.

  • macklin_way Luther Gamble (@macklin_way) reported

    Is it me, or is the @googlenest app terrible and unreliable

  • BdotMARTIN BRANDON (@BdotMARTIN) reported

    Its so much **** I wanna get for my new place, starting with the @googlenest Thermostat & Doorbell. Hmmmm these would actually be nice birthday/house warming gifts.

  • SebastienAuboui Sebastien Aubouin (@SebastienAuboui) reported

    @googlenesthelp My 3rd Gen Google Nest Learning Thermostat can no longer detect any wireless networks. Did all the obvious steps, reboot router, reset thermostat, manually enter network into thermostat. Please help. TY!

  • lrichardson727 ʞooן noʎ ǝpɐɯ (@lrichardson727) reported

    Migrated @googlenest to @Google cuz the thermo had to be fully reset & no longer worked w #GoogleAssistant. Lost #NestAware 1st Gen with no way to get it back. Now cost is OVER DOUBLE to get back the 24/7 recording on my doorbell. WORST MISTAKE EVER and I'll be switching services

  • running_man_sam Sam (@running_man_sam) reported

    @googlenesthelp In its current location? It's been on the desk for a year without any issue what so ever, mic working and responding fine. Tried a different outlet and also a different cable.

  • njlimetfan Pants Petano (@njlimetfan) reported from Scotch Plains, New Jersey

    @Google @googlenest had a free year sub for nest aware, received an email offer for 1/2 price year sub. Paid and lost my free year sub. Now the won't revert it back or add the time on my new sub. How does that make sense? Why would I lose my year sub, should they combine? Help!

  • MiladDarvishi1 Milad (@MiladDarvishi1) reported

    @googlenesthelp Unfortunately, it is all false promises, sending refurbished and faulty nests and charging money for that. It has been a long time that my issue has not been addressed. I expected google should have been better.

  • chadschmidtyy Chad Schmidt (@chadschmidtyy) reported

    @googlenesthelp This has been happening for roughly 2-3 days. The same problem still persists. I have a Nest Pro, model A0013.

  • Cheema28847035 Cheema22 (@Cheema28847035) reported

    @googlenesthelp Hello my nest is not connecting to my Wi-Fi anymore it was working fine and last week it lost the connection and then I tried everything I could. Need help!