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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (42%)
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Website Down (21%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Brown (he/him)
(@joemfbrown) reported
The only @googlenest appliance we have left are the cameras. Thermostats don’t allow fine-tuned control of advanced heat pumps. The smoke detectors are and always have been garbage. The ultra-loud, un-silence-able false alarm at 6AM today was the last straw.
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DT
(@DevilTCS) reported
@googlenesthelp There's no error code, the save button for my new payment details just doesn't work. Now got 30 mins left 😭
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Nadine¹ᴰ 🏎️ MAX 🏆 WON HARRY TICKETS 🎟️
(@Naadien_x) reported
Same problem when turning on and off the lights in the Google Home app... Any help @googlenesthelp ?
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Kevin 'stads' Stadmeyer 🌻
(@S9k) reported
@googlenesthelp right but doesn't help with an apple tv
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𝙋𝙤𝙨𝙩 𝘽𝙤𝙡𝙤𝙜𝙣
(@spaced_outshots) reported
@googlenesthelp volume on my home hub keeps reverting to 26% after being manually changed to another volume. I’ve reset, rebooted, changed settings, etc. How do I fix this?
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Chris S.
(@CJSully) reported
@googlenesthelp It’s seems to have been an issue with my phone. I restarted and reloaded the app. Working. Thanks.
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Damon Blakemore
(@Damon_BPHR) reported
@rhys_gosling @googlenest I’d say it’s a control fault and not breaking the link. No way if wired correctly your getting 230v back feeding down a 2 port, through a cylinder Stat and back to the control.
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someonesmom
(@nonumberhandle) reported
@googlenesthelp I got it taken care of. We received our replacement yesterday and it works like new. It wasn’t connecting to our wifi which the agent said was a common problem so she sent us a new one.
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🐚 Shell Zenner 🐚
(@shellzenner) reported
Also for what it’s worth don’t invest hundreds of pounds in a @googlenest as they spend more time offline than online despite being connected to the boiler and the Wi-Fi
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Jamie Grierson
(@JamieGrierson) reported
@googlenesthelp Hello, I'm hoping you might be able to help me with an issue I have with my new Google Nest learning thermostat. The device is functioning via the Nest app, no issue. But I can not get it to appear in the Google Home app, in order to operate it with voice command.
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Raj
(@rajivkalia7) reported
@OBrucey Mate that’s why you need @googlenest. Let’s you know when beating is turned on. Rita tries to turn it on when I’m at work and I make sure I turn it off. She thinks there’s a glitch…
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Chris S.
(@CJSully) reported
@googlenesthelp the Nest App 5.69.1 version is not allowing auto-rotate of the video display on my iPhone 13 mini. Wondering if this is a glitch or did you remove that ability. Much better to view the nest cam video in the landscape view. Version 5.69 on another phone still does
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Pat Richard 🕵🏼
(@patrichard) reported
Power outage (again). Got the generator going. Everyone goes to bed. @googlenest sounds alarm about carbon monoxide buildup in basement. Everyone back up. #NoSleepForTheTired
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DT
(@DevilTCS) reported
@googlenesthelp I can't update my payment details on my Nest aware Gen1 and the renewal is tomorrow. Help!
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Skwerl
(@Skwerl23) reported
@googlenesthelp I don't know what you guys are doing to prepare for this new home app. But over the last 2 weeks, my cameras are struggling with infrared brightness levels, going solid white till reboot, or flickering. They also take ages to connect if at all. Please fix ur probs
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Joe Brown (he/him)
(@joemfbrown) reported
The only @googlenest appliance we have left are cameras. Thermostats don’t allow precise control of advanced heat pumps. The smoke detectors have always been trash. Un-silence-able false alarm at 6AM today was the last straw. (Thanks for waking up my kid.)
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Tony Pellicccio
(@TonyPelliccio) reported
@googlenesthelp Here's the issue i don't see heating in pro setup. What could be causing this because it has worked before.
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Oh Steve 1683
(@SteveO1683) reported
@googlenesthelp It hasn't worked for a while I just never got around to look into it until I set up for my mom and hers works without issue. We first installed it in April 2019. It still notifies all the home devices that "someone is at the front door" it just didn't say the known names.
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chris smith
(@dugary_90) reported
@googlenesthelp Hi its the 3rd generation nest learning thermostat, yeah i previously had an error W5
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Rocky
(@rockymedure) reported
@googlenest purchased 4 Nest IQ Outdoor cams in 2021. About one year later and 2 have met the red ring of death. No support available or replacements seem available. Any help would be greatly appreciated. 🙏
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AJ
(@appariciojunior) reported
from
East Ham, England
Best indoor security camera???? @googlenest ???? @EufyOfficial ???? Blink Amazon ???? @ring_uk ????? Im currently using xiaomi but it very bad.
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jimmycooker.crypto
(@jimmycooker) reported
@googlenesthelp Yes it didn't really help..
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R G Plumbing
(@rhys_gosling) reported
Any @googlenest gurus on here? Pretty sure I’ve made a school boy error on wiring system boiler….
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Christopher Anthony
(@chris122380) reported
@googlenesthelp I charged it over USB and it appears to be working. I'm unsure why I all of a sudden start having to charge it after a power outage when I never had to do it before.
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Raj
(@rajivkalia7) reported
@OBrucey Mate that’s why you need @googlenest. Let’s you know when heating is turned on. Rita tries to turn it on when I’m at work and I make sure I turn it off. She thinks there’s a glitch…
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Pelle van Vlijmen
(@pellevanvlijmen) reported
I can’t believe the real bad service of @googlenest, I have ordered a heatlink about 1 month ago, it got lost in the distribution via DHL. I have called the servicedesk multiple times, but still I don’t get the ordered Googlenest heatlink. Instead I receive a big mouth from them.
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idgad
(@aviidgad) reported
@google @googlenesthelp I can’t login to my nest account with google on android TV, Apple TV. I see people complaining from 2 years why can’t you fix it. @madebygoogle
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chris smith
(@dugary_90) reported
@googlenesthelp Hi i am having trouble connecting my nest thermostat to my wifi
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PiipCar.com
(@HolyQuranApps) reported
@googlenesthelp Gmail account has been blocked, And I don't know why, And I need to access it because I have a lot of work information that I worked hard on. Please I need help as soon as possible.
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Christopher Anthony
(@chris122380) reported
@googlenesthelp my nest thermostat is getting low better and turning off again but only after a power outage. It is wired correctly and should be charging any suggestions?