Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Online Features (28%)
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Device Failure (28%)
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Sign in (19%)
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Website Down (12%)
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App Crashing (7%)
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Errors (7%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Silver Spring |
Device Failure | |
 Pontypool |
Device Failure | |
| Finchley |
Device Failure | |
| Sutton Coldfield |
Online Features | |
| Gainesville |
Online Features | |
 Melbourne |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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🕊🎶Päm Schoen♡
(@OznovaPam) reported
@kdubhitcountry I had so much fun with this @googlenest Bill told it to tell jokes.. What happened when the Frog's car broke down?... Wait for it.. Next tweet
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Lucas Nieto
(@lucasnieto) reported
@googlenest @Google we need a way to merge homes. The removal and re-adding is not a good customer experience. Or, there needs to be a way to migrate accounts. These are paid services. Please help. The people on the chat aren’t resolving my issue.
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John Grason III
(@Terpsfan54) reported
@googlenesthelp my nest quit connecting to WiFi all other devices can still connect can you help
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Angel
(@angelthepsychnp) reported
@googlenesthelp There is no error message anymore because I reset it to factory settings.. but now as I use the app to get and set it up from the beginning it doesn’t allow me
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lex scobey
(@octoturt) reported
@googlenesthelp i'm getting an "Apple Music currently unsupported" error when trying to play while my @Sonos PLAY:1 is set as my default speaker for my Nest Mini
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Chris Hoang
(@christx78) reported
@googlenesthelp Issue still going on? Multiple cameras around my house have been going offline all day today.
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Brandon
(@SantanaSamuels) reported
@googlenest hi are there any reports of nest thermostat outages? Mine has been offline for 4 hrs
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Angel
(@angelthepsychnp) reported
@googlenesthelp my thermostat is offline and not working.. Went back to factory settings and now I can’t connect HEEEELLLLPPP!
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Jacob Moore
(@jacobscottm) reported
@googlenest The router (I use google fiber) is ~ 2 feet from the chromecast. I’ve only noticed the issue with my movies in the Google Play Library. It’s been an issue since I received the chromecast.
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Steve James
(@SteveJames_M) reported
@googlenesthelp Hi, are you aware of any issues affecting the control of Tuya/SmartLife devices through the Google Home app? Devices are showing online but controls are not working. 🙁
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Saleem Hodge
(@leemstradamus) reported
@bonchnass @googlenesthelp I'm with you, just only caught it was down after a delivery I had been waiting for didn't get delivered because the doorbell didn't ring! Went to check the footage and I have none for the past month and can't get the camera to connect, 6 hours later and I'm pissed!
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AlesSandro Scetta
(@SandroMEX) reported
@googlenest If I understand saying "ok google syncs my devices" tells me that it is not possible, that there is an error
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🦎👱♀️🍳☀
(@DrewsClues) reported
@googlenest as for the disney+ linking error - i dont have other tablet or phone to try linking it on. i dont think pc has the opportunity to try
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Jason Rezaian
(@jrezaian) reported
Anyone else have a @googlenest that doesn’t turn on when it’s scheduled to do so? I spoke to @googlenesthelp on the phone and they talked me through resetting it, but it still doesn’t work. Is this a common problem? It’s starting to get cold in the middle of night!
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lex scobey
(@octoturt) reported
Apple Music from Nest Mini to Sonos PLAY:1 is giving an "Apple Music currently unsupported" error. Might wanna get that checked out @googlenesthelp @Sonos
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Lucas Nieto
(@lucasnieto) reported
@googlenest I have cameras, thermostat, doorbell, alarm, and lock. Today, I spent over 3 hours in a chat and it ended without any notice. I have had several 3+ chats when I face an issue. Any solution is always some sort of compromise rather than a complete resolution. Happy to provide more
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Steve Best
(@sfbest_23) reported
@madebygoogle @AppleMusic @googlenest Must be a slow roll out. 😔 Still not seeing it in the Google Home app. Can’t wait for this feature to actually arrive.
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Keith
(@mbrown038) reported
@googlenest Yes I do. I tried the suggestion on checking accounts linked. I was not part of their home and only his account was linked. I have since rejoined their home to try and unlink everything again see if they will help?
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Angel
(@angelthepsychnp) reported
@googlenesthelp US.. 1 day ago.. tried all the trouble shooting from help desk.. nothing
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ACloset
(@AC30045722) reported
@googlenest Ps as said before your chat function is down - I’ve been trying for the last 2 days - screenshot attached
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Ben Shotter
(@B3N_Who) reported
@googlenest Have tried all that. Made sure I’m running all latest versions etc etc. Still no joy. Still think it’s a @Spotify issue as it’s not even giving me video on my tv when using internal app. They need to sort this or I think a lot of people will stop watching the podcast.
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Flinging Shade
(@flingingshade) reported
@googlenest Please fix the malfunctioning Google speakers. So many of them say “hmm something went wrong” Then the next command I give it it works fine. I already tried the factory reset didn’t work. Many angry customers online feel the same way and are having the same problem
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K 💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥
(@killmymusic) reported
@googlenest @SandroMEX Don't bother, the problem is on Tuya's end.
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AlesSandro Scetta
(@SandroMEX) reported
@googlenesthelp My google home mini can't find my settings (lampadine and switches. Are there problems with the server?
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Brandon
(@SantanaSamuels) reported
@googlenest I'm not at home is the issue. So I can't really reset it or anything
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Stephen D. Vujevich
(@dejaVujevich) reported
@googlenesthelp Hi there, sorry to bother but my Nest Hello Can went down this afternoon and won't come back online.
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Just Jody
(@Jody242424) reported
@googlenesthelp help me!!!!! I do NOT get an email code to verify my app. I’ve tried for a week now
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B
(@BurcAkbas) reported
@googlenest Thanks for asking. I use this device like 14 hour nonstop. Maybe too much but it starting with latest news than continuing with music and podcasts. So it’s still buzzing after 5 hours of usage. I was thinking to buy the new nest audio but this issue scares me a lot :/
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Andrew
(@A_M_Yeates) reported
@SteveJames_M @googlenesthelp Think this may be a problem for @tuyasmart. Not working with Alexa either.
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Saleem Hodge
(@leemstradamus) reported
@dejaVujevich @googlenesthelp I'm having the same issue and after five hours in about to throw this thing!