Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 03/27/2023 06:30

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • Device Failure 28.13% Device Failure
  • Online Features 27.34% Online Features
  • App Crashing 16.41% App Crashing
  • Website Down 12.50% Website Down
  • Sign in 9.38% Sign in
  • Errors 6.25% Errors

Live Outage Map

The most recent Google Nest outage reports came from the following cities::

Loading map, please wait...
CanadaCambridge Sign in
United StatesQueens Sign in
IndiaChandigarh Errors
United KingdomManchester Online Features
United StatesKapolei Online Features
United StatesSeaway Mobile Home Ranch Device Failure

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • fionaobrien01 fiona obrien (@fionaobrien01) reported

    @googlenesthelp can you help???? Google display, Google nests won't play the radio station none working. Was OK last week not working since Friday. I have rebooted and reconnected still have the same issue please help

  • 1EndaCampbell Enda Campbell (@1EndaCampbell) reported

    Hi @googlenesthelp @TuneInSupport I can't stream any stations on my nest mini device. Any ideas on how to resolve? Is there an ongoing issue at the moment?

  • SSFALT1995 5X NL EAST CHAMPS (@SSFALT1995) reported

    @googlenesthelp 3rd Gen Learning thermostat & no. My AC is just thudding repeatedly when I put the AC to cooling. It lacks a common wire so I’m assuming that’s the issue

  • srcvalencia Sonia Valencia (@srcvalencia) reported

    @googlenesthelp Now coming up with a W5 error. Shows on the nest app that the unit disconnected from Wi-Fi 7 days ago. Have tried the steps I mentioned several times to try to fix it.

  • igarciapadron Iris Garcia (@igarciapadron) reported

    @googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?

  • ArenasVFX ALΞX ARΞNAS (@ArenasVFX) reported

    Tell me how I got a new @googlenest cam Gen 2 from @Google but it can't be added to the #NEST app ... it's called a NEST CAM lol ... who's running things over there? wtf .. What do you guys use for home cameras cuz #Google consumer experience sucks, looking to change now.

  • AnthonyBurno Anthony Burno (@AnthonyBurno) reported

    @googlenesthelp Along with the network issue, it is unresponsive. The device doesn’t display anything without a hard press and hold for at least 10 seconds.

  • RomanTheCity Roman Scanlon (@RomanTheCity) reported

    @Google @googlenest I hate having to use two apps (google home & Nest) to look at my home cameras. Can you please fix it? Having all these notifications from two apps for “nest” cameras is ridiculous and annoying. Switch it all to the Nest App or make the Google home app bettr

  • carmelo9313 Carmelo Cianciotta (@carmelo9313) reported

    Looking to upgrade my wifi I tried the @googlenest wifi 6 when it came out but it was awful and slow. Anyone recommend a wifi modem? #WiFi #modem

  • Abhilashnazar Abhilash Nazar (@Abhilashnazar) reported

    @googlenesthelp @100rabhpathare Same issue here... Were you able to fix?

  • chronicly_illin There's Nothing Scarier Than Capitalism (@chronicly_illin) reported

    @googlenesthelp every device in my home can only say "there was a glitch" or "hmm something went wrong" nothing else connected to the internet is ****** up, just your ****** products. when I called, you ******** had the gall to say there's a problem with my internet connection

  • AceLuceroTech Ace Lucero Tech (@AceLuceroTech) reported

    Is Google Assistant down? Is Google assistant malfunctioning because I'm asking it basic questions about Jimmy Garopolo and Google Assistant is having a very hard time with it. @madebygoogle @Google @googlenest

  • laser72 James Morris (@laser72) reported

    @googlenesthelp Had to change our router today, successfully reconnected our Nest thermostat to it and did the key thing with the Nest app. App obvs thinks it’s connected to the thermostat but doesn’t mirror the temps showing on the thermostat and also won’t control it. Help…

  • trumpocalypse08 elonpocalypse (@trumpocalypse08) reported

    Hey @googlenest did you know that I can't actually click on any of the links in your ******* broken app? Just fyi, maybe you should test on multiple devices before shipping. I know I ******* do so maybe hire me to fix your ****. I'd be happy to since you are too stupid.

  • kansal_shubhamm Shubhamm Kansal (@kansal_shubhamm) reported

    @GooglePlay @GoogleIndia @googlenesthelp Don't add the amount in Google Play Balance, they will suspend your account and then give excuses that we can't help in re-activating your account. They are stealing people's money and misusing their Google Payments T & C's

  • joenebula2 Joe Nebula2 (@joenebula2) reported

    @googlenesthelp hi my nest thermostat has stopped working. Failed to connect to WiFi. I have restarted both my router and thermostat and it is still not working Can you help?

  • tbentley2128 T (@tbentley2128) reported

    @googlenest your doorbell is terrible. It alerts me 10-15 seconds after someone had entered my house! That’s Not helpful!!

  • cmhang15 C. M. Hang (@cmhang15) reported

    @googlenesthelp They are in the next room but I also have the google Wi-Fi extender. I followed the steps that was provided by google help. They said to restart the devices and restart my modem.

  • karen91032579 karen (@karen91032579) reported

    @googlenesthelp I have sent you DMs but I'm getting nowhere other than "I'm sorry for all the delay. Do not worry, our team is working on this to help you with the refunds. I will give you an update once heard from them." for 32 days now!

  • Huink7 Payton (@Huink7) reported

    Is it just me, or has Nest WiFi Pro performance gone wayyyyy down recently? @googlenest

  • kathygeiss_ff Kathy Geiss (@kathygeiss_ff) reported

    Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.

  • g1patnaik Jeevan Patnaik (@g1patnaik) reported

    I want my Google Assistant to be calm and do nothing when I call it a piece of ****, ************ ******* etc etc and all other abuses but not to play any ******* songs with those names. What a disgusting piece of **** you Google Assistant!!!!!! @googlenest

  • dsdraper Draper (@dsdraper) reported

    Getting real tired of @googlenest trying to harass me into switching to the Google Home app. Nope, sorry, the @Google app is ****. The lesson here is to steer away from anything google acquires/ruins. @googlenesthelp

  • Copokerfan Chris (@Copokerfan) reported

    @googlenesthelp Tried the browser method and received the same spinning error

  • Copokerfan Chris (@Copokerfan) reported

    @googlenesthelp restarted my phone and tried to DM again. IT said "error loading page, try again." Tried again and received the same message. Can we do this via the phone?

  • Copokerfan Chris (@Copokerfan) reported

    @googlenesthelp power level is fine, resetting the entire nest doesnt work, resetting network doesnt work. ive literally exhausted all options. please help!

  • Copokerfan Chris (@Copokerfan) reported

    @googlenesthelp Help! I have a google nest thermostat and it continues going offline. All other devices in my wife network work great. Rebooting etc...does not work.

  • fast_eek OOBIKWAY (@fast_eek) reported

    @googlenesthelp Had two nest mini’s for about 6 months. We also have Google doorbell camera and thermostat. We’re in the U.K. An internet search shows this has been a problem for a while that man at people are experiencing.

  • fast_eek OOBIKWAY (@fast_eek) reported

    @googlenesthelp hey Google, why does my Google nest mini constantly drop off the wifi network at home? It’s not just me either. A quick rummage through the internet reveals you are aware of this fault *everyones* moaning about and have been promising a fix for a couple of years

  • peymankaviani Peyman Kavi (@peymankaviani) reported

    @googlenesthelp Hello - My Nest Thermostat is not connecting to my home wifi. It was connected to wifi previously, but suddenly it gave me a message it cannot connect to wifi. I read all Nest hep material and watched Youtube video in regards to that but it is not working yet.