Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Device Failure (8%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Device Failure | ||
| Sign in | ||
| Device Failure | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Habs Real Fan
(@HabsRealFan) reported
@googlenest I just did using another device, same issue
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Robert Pratt
(@groverprach) reported
@googlenesthelp I need help resetting my nest password
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WYOGarage
(@WYOGarage) reported
@BlackPanthaaYT @googlenesthelp If they dont accept it, send it to big clive and see if he can find the issue with them.
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Neeta Sreekanth
(@NeetaSreekanth) reported
@googlenesthelp hello. I have a Google sign in for the nest app. How can I sign into the chromecast nest app with my google login or create a nest login?
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ChrisMGibbs
(@ChrisMGibbs) reported
@googlenesthelp Thermostat not working again. Won't connect to internet, keeps resetting. The support & help pages are useless. On our second (and last) Nest unless this is an easy fix.
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Liam Dutton
(@Grynneman) reported
@googlenest Ok understood. As this issue seems to be happening on my Pixel 4 on a 4g network as well, with the only common factor being Voice Assistant not working, are you going to notify the Voice Assistant team as well?
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Ian Sharpe
(@sharpey1983) reported
1 of 2 #WiFi help needed.... #SkyQ will not work with @googlenest wifi. SkyQ box and mini box brings the network to a standstill and causes connectivity issues between Wi-Fi points. Almost like a DDos attack on my internal network, builds up through the day and then resets
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Ben Hardill
(@hardillb) reported
@googlenest Still the same problem
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Gwimo
(@EnnuiPrayer) reported
@googlenest Problem solved. Chucked it into the trash and bought another device.
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Jonathan Crass
(@jc8654) reported
@googlenest Google Home, Google Home Mini, Google Home and my Pixel 5. So it's not a specific device issue - it's an issue with Google Home/Assistant and Ecobee. Google changed stuff before and Ecobee stuff stopped working like this. Sounds like maybe it's happened again?
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raymond badgery
(@raymond_badgery) reported
@googlenesthelp Got a problem with nest thermostat? History gone! Now switches on and off when it likes? Schedule not changed! Still there but ignores it. When it's Set a 15c during day it heats to 19c? Schedule still says 15c! Deleted them all and set up again, but still same!
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Mark Lee
(@MarkWilliamLee) reported
@googlenest Nvm, I pressed the reset button on the Chromecast device and were all set. Thanks for your help! Didn't know there was a reset button.
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Neeta Sreekanth
(@NeetaSreekanth) reported
@googlenest Chromecast. I can’t sign into the best app on chrome. There is no option for Google sign in just the nest sign in.
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Ian
(@buhdeh) reported
@googlenesthelp so is anyone going to fix the broken night mode schedule editor in the Google Home app on iOS or are you guys just going to leave it broken for months?
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Olga_Bolga
(@Olga_Bolga) reported
@googlenest your scheduling interface is terrible. Fix it. #technology
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Jim
(@JimBenis) reported
@TwitchSupport we gotta talk about your Twitch app for the Google Chromecast, after watching for 10 mins, it goes back to the home screen. It's like the Chromecast thinks the twitch app is idle even when streaming. .@googlenest has tried to help but it says it's a twitch issue
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Dra. Polanka
(@Polanka_MD) reported
@googlenesthelp Help ;(
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Henry Lim 🖐🏻
(@henrylim96) reported
@googlenest it's fine. i already contacted the support. i tweeted this just want to show everyone how bad the product quality is 🙃
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Fish’s Designs
(@FishsDesigns) reported
@black_jack_iris @googlenest I don’t know if you would consider this a permanent fix. But I have only had the mini disconnect two times since this. I switched the mini to connect to my 2G wifi and took it off the 5G wifi band.
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Drifty
(@black_jack_iris) reported
@googlenest @FishsDesigns I'm having this issue every day with my nest mini for over a month and am close to taking a hammer to it. Any way I can fix it?
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Angus Gibbins
(@angusgibbinsau) reported
You never know the true frustration of big tech until you experience first hand just how little @Google gives a **** about the bugs and idiosancracies of @googlenest, @youtubemusic and Android Auto.
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Michelle Serena
(@Meech227) reported
@googlenesthelp anyone else experiencing problems. Cameras and other products taking turns going offline tonight.
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Henry Lim 🖐🏻
(@henrylim96) reported
@kennethrohde @googlenest So far: 3 GDEs, 1 Googler, and 1 GDG community member having the same issue 🙃
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Alex Jones
(@AlexJon31695569) reported
@googlenest Guys,can you help im not getting any response here?
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Robert Pratt
(@groverprach) reported
@googlenest I need help resetting my password
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photography
(@sh_rashid_net) reported
@googlenesthelp i have new google hup max but I can’t use the camera because I’m from Kuwait how I can open this future in my device please help
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Coyoty
(@CoyotyDave) reported
@googlenest I got it to work again. Apparently the cable went bad. It works with another cable I had.
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Chelsea Swinford
(@chelseaemilee16) reported
Can any tech person help me. My nest guard was removed from my account by accident and I tried to add it back but now it won’t take a passcode. #google #googlenest #nestguard @googlenesthelp @Google
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Alex Jones
(@AlexJon31695569) reported
@googlenesthelp I'm using my personal gnail for nest but a,different address for samsung on SmartThings. Might that,be the problem?
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Dave Regan
(@DavidRegan00) reported
@googlenest So this is still an issue? My GNM kept its connection for a whole 45 minutes before disconnecting from my iPad!