Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 03/22/2026 01:45

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (41%)

    Sign in (41%)

  2. Website Down (22%)

    Website Down (22%)

  3. Online Features (11%)

    Online Features (11%)

  4. App Crashing (11%)

    App Crashing (11%)

  5. Errors (8%)

    Errors (8%)

  6. Device Failure (8%)

    Device Failure (8%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomChepstow Sign in
United StatesLincoln App Crashing
MexicoTequisquiapan Sign in
GermanyRödermark Errors
United StatesKaty Device Failure
United StatesAshburn Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • codeslubber Rob Williams (@codeslubber) reported

    @googlenest If you can tell me how to get it to stop then sure help me. I keep just hitting the back arrow each time it happens.

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @blerg_rush @GoogleStadia The latest firmware update to Nest WiFi totally broke how packets are prioritized and as a result it’s destroyed speeds and network stability. @googlenest team needs to release a firmware fix.

  • JackJack_IOT JJ. (@JackJack_IOT) reported

    @googlenest Hello! I get "Your name is Jack" (correct), and only one device in the kitchen. Both me and my Girlfriend have the same issue, it seems to have got worse since it updated to 229149

  • pvnamburi Phaneendra Namburi (@pvnamburi) reported

    @googlenesthelp My google nest thermostat is suddenly stopped recognizing wifi. I tried all steps given in support page. Can you please someone help.😩

  • derekwisz derekwisz (@derekwisz) reported

    @googlenesthelp can you help me my nest thermostat rarely finds a network and when it does find one it will not connect. I have a new born and I rely on this thermostat to keep her warm. Please respond asap. Thank you. My battery, Voc, Vin & Lin numbers all look good.

  • patt3k patt (@patt3k) reported

    @googlenest I am in the US. The issue is Google didn't push any security updates since release date . Factory reset won't resolve this .

  • Bruce09490919 Bruce (@Bruce09490919) reported

    @googlenest my thermostat is not working properly will not connect to my internet you said that you would send a return label within 24 or 48 hours and yet I have no label my first contact with your support was on or before November 20 with Christopher and then with AL on Decembe

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @luminaire23 @googlenest @madebygoogle It’s also cut bandwidth throughput by 75% lots of people on Google Help Forums and Reddit with the same issues.

  • kushal__shukla kushal shukla (@kushal__shukla) reported

    @googlenest Happening since few months.. wasnt using it much. Tried resetting bluetooth settings in phone. Still the same problem.

  • VelvetDevil9 Everything is Everything ✊🏼 (@VelvetDevil9) reported

    @googlenest Ah. Duh 🙄 Therein lies the problem. Old Apple Music subscription expired yesterday. I intentionally waited for that expiration in order to change it to Apple 1. Just purchased. I have original Google Home devices. USA. Thanks so much.

  • AlBrownCTO CTO Al (@AlBrownCTO) reported from Ramsbottom, England

    @underwaterryan @googlenesthelp any of the Wi-Fi devices moved , are there any other radio devices been moved nearby(is neighbour be a new radioAM) Any large metal plates nearby transmitter (no correlation with garage door open/shut?) had a similar issue with an intergas controller that got stroppy erratically

  • Feehan83 Andrew feehan (@Feehan83) reported

    @googlenest my heat link E will not connect keeps coming up error code TH026(4060)

  • MayfieldNinja #Analogue (@MayfieldNinja) reported

    @googlenest Not a lot is going on with it, that’s kinda the problem.

  • Balnagowan67 Paul Wilson (@Balnagowan67) reported

    @googlenest your chat is not working, my nest camera and smoke detector account seems to have vanished and there is no way of contacting you guys, this is a joke!

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @googlenest @AKtech2021 You realize how bad the latest firmware broke people’s connectivity? See your forums and Reddit everyone’s having major issues

  • craigmccahill Craig McCahill (@craigmccahill) reported

    @googlenest Yes - it's not a problem with the hardware or my assistant voice settings. It's just it continuously fails to understand my estuary accent. If I speak in received pronunciation it can.

  • codeslubber Rob Williams (@codeslubber) reported

    @googlenest I don't think I need help. It's doing something crazy. I added her account so she could find her own stuff, like every service (Hulu, Netflix), but those don't stop a show from playing to ask you to sign in again. GoogleTV does that.

  • RebeccaOutloud Rebecca Dessonville (@RebeccaOutloud) reported

    @googlenest Nothing wrong with the thermostat. Can you fix the weather?

  • underwaterryan Ryan Offord (@underwaterryan) reported

    A riddle @googlenesthelp - x2 cameras on a dedicated WiFi setup keep dropping offline. Worked for months until this week. Nest hello works fine. It moans about upload speed. Full fibre 900mbps down 100mbps up (verified). Something changed recently, nothing my side. Ideas ?

  • AmazinDavey David (@AmazinDavey) reported

    replaced and yet here I am with no return label. Support has been putting me through an endless loop. Fix this by the end of the day @googlenesthelp, if not, I'm switching over to Amazon Alexa.

  • Balnagowan67 Paul Wilson (@Balnagowan67) reported

    @googlenest Sent you message half an hour ago no one is responding, I don’t have all day to sit and wait on an answer or for help on Twitter & why is your chat service not working?

  • AmazinDavey David (@AmazinDavey) reported

    Honestly @googlenesthelp has been by far the worst support I've ever gotten. I ordered a Google Home Max that was defective out of the box. I've gone through every troubleshooting step Google asked me to do and was told I would receive a shipping label last week so it could be

  • NatalieNClark Natalie (she/her/hers) (@NatalieNClark) reported

    @googlenest Not the chromecast itself, no, it’s just the app I’m trying to cast from that’s the problem.

  • AmazinDavey David (@AmazinDavey) reported

    Did I mention I've been asking for a phone call from @googlenesthelp for days now and I still haven't received one? Worst customer service I've ever had to deal with.

  • MrAlexCollins Alex ☘️ (@MrAlexCollins) reported

    @googlenest Nah, I'm good. I don't think the issue is with the chrome cast. I'm pretty sure it's the NBA League Pass app.

  • DougMaclaren Doug Maclaren (@DougMaclaren) reported

    @googlenesthelp my Nest thermostat gives the wrong temperature outside (7 degrees too cold) despite my postal code being correct. Set it to another postal code and the temperature is correct. Any postal code with V0H prefix gives wrong temperatures. Please fix

  • ChrisTeso Chris (@ChrisTeso) reported from Portland, Oregon

    @googlenest @madebygoogle ordered nests on Dec 6th. Just checked website and says shipping delayed. No email notifications and no eta. **** way to run Xmas, grinches.

  • nasiralamreeki Nasir Muhammad Al-Amreeki (@nasiralamreeki) reported

    @ogerardin @googlenest It’s a widespread issue their tech support is just gonna run you in circles with useless troubleshooting that wastes your time instead of escalating with a ticket.

  • VelvetDevil9 Everything is Everything ✊🏼 (@VelvetDevil9) reported

    @googlenest Receiving “a problem has occurred. Please try again” error message. Individual artists and playlists requests affected. I’ve rebooted, tried all usual suspects. Apple set as default, etc.

  • ratzesberger Oliver Ratzesberger (@ratzesberger) reported

    @nestsupport_at One of our nest thermostats keeps loosing WiFi. Will not see any networks even though it’s less than 3 meters to the next AP. Installed less than a year ago. 2 others perfectly fine. Reset won’t help. Only removing it from base, draining the battery. @googlenest