Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (39%)
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Website Down (22%)
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Online Features (17%)
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Device Failure (10%)
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App Crashing (7%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Lyonel Skrong 💪🏽
(@LBrothersMedia) reported
@googlenesthelp Is there an outage going on in the Raleigh area of NC? I'm at work, but when I look at my Home app it says my camera, hubs, and lights are all offline.
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Douglas Kreytak
(@Dkbkny4) reported
@googlenesthelp It’s 2022 & this issue still persists . Apparently no improvements made!
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Paytah
(@payytah) reported
@tyler_back @googlenest Yup, same. It appears it's a known and reported issue with Wifi6 routers and Nest Audio, yet they have done nothing to address it. I picked up some Echos, plugged them in and they are working flawlessly. Done with Google products. Lack of support and updates.
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ProletAAr!at
(@proletaariat) reported
Stay away from murderous @googlenest thermostats. If you can't afford or won't pay their subscription fee. You will wake up multiple times a night during record heat due to the dial turning to 80°. It sadly came with the house, gonna rip this **** out and get a dumb thermostat.
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Black Bill Nye
(@CalebAllen9) reported
@googlenesthelp This thermostat has been working fine for 12 months this weekend this problem just popped up. The router is upstairs and the thermostat is downstairs.
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Stevie g
(@rxlax18) reported
@googlenest Sorry #googlenest but for having great (overpriced) products your #customerservice is non existent. I was basically was hung up on because the support tech could not help me and would not transfer me to someone who could. #worstcustomersupport
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Aleem Kanji
(@andiamo944) reported
@RyneHager Maddening. @madebygoogle and @googlenest need to fix this…
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Lori Campbell
(@millbabe50) reported
@marcuslemonis @googlenest My ESA pup needs heart medication...139.50 a month. We could use the help.💖
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Mike Shulman 🤬 💉x4 #TeamPfizer
(@mikeshulman) reported
@SXM_Help Update, I see the SiriusXM app link to my @googlenest Home speakers in the Radio settings on the Home app is broken. Is there an ETA on a fix? I can not currently stream SiriusXM to my @Google speakers.
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Carole Polney, Ed. D.
(@cpolney) reported
Hey @madebygoogle & @googlenest all of a sudden my Nest can’t find WiFi (it’s working & reset router). I’m pretty techie— bad device what do I do? Tried all the support articles. HELP! TY
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Tyler Back
(@tyler_back) reported
@yangtheman @googlenest Yep, they don't care about thier product or customers. I am 5 weeks into a support issue on all Nest products and I was told "there is no eta for a resolution at this time" by a supposed tier 3 support rep.
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Terry Bowling
(@terry_bowling) reported
Hey @GoogleStore my Pixel 6 camera cannot scan the QR code on my new @googlenest Thermostat to set it up. Please fix your QR URL scanning.
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NM
(@naresham) reported
@Google @googlenest @Google Know that all speakers are working perfectly fine but as always, some speakers get randomly excluded from continued conversation. Usually it used to be one of the speakers but this time it's 4 😢 Please fix your bugs and please provide options to select & add
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idontknowtbh
(@idontknowtbhwhy) reported
@SpotifyCares @googlenesthelp impossible to link my Spotify account. It was working this morning, a friend of mine has the same issue. Reset, logged out and in of apps, nothing make it work. Any hints? Thanks.
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Nelson
(@NelsonTouchett) reported
Has anyone set up other thermostats to a Honeywell prestige system with zones? @Resideo says that they are unable to help customers connect their own thermostats to their own system so need to find alternatives.@googlenest @ecobee
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Larry Greenberg
(@lgreenberg) reported
One out of my four @googlenesthelp Protects is offline and will not stay reconnected to my home network. It’s also reporting the power is out, which it’s not. The three others are working fine. I’ve tried everything, including swapping the unit, with no fix. @nest
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jeejoyi
(@jeejoyi) reported
@googlenesthelp hello, I have a Google nest e but it is having an issue where I can't connect to it and wifi doesn't seem to work at all on it
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Tyler Back
(@tyler_back) reported
@payytah @googlenest Whelp, they don't care about you or their products...they got your money already. I am 5 weeks into "support" after all of my @googlenest products all stopped working at once. Admitted the issue is on them and "there is no eta on a resolution at this time"
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Aight
(@GScones923) reported
So far today, my @googlenest doorbell camera has considered the garbage truck a “person” and the Amazon delivery person (who walked to my porch and stood there for 20 seconds) a “motion”……….
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Sune H. Kuntz
(@SuneKuntz) reported
@googlenesthelp It started yesterday. I tried leaving it powered off during the night to see if that would help. It is directly plugged into the wall outlet using its original power outlet.
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Tyler Back
(@tyler_back) reported
Support has admitted that the issue is on their side "There is no eta as to when or if there will be another resolution available". #dontbuynest I am now left with thousands of dollars in Nest products that just don't work. #NEST #Google @googlenest
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Ry.a.n
(@D3NT_R) reported
@googlenesthelp Hi, since rebooting my internet my nest camera wont connect to wifi, tried all support on website, any help please? #nestcamera
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scott s
(@hinakin) reported
@lgreenberg @googlenesthelp I have Verizon Fios. Had this problem with a rachio sprinkler controller. I had to go in the Verizon app and remove it from the list of products connected to the router
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Old moaner
(@old_moaner) reported
@googlenesthelp Yeah I’ve put the problem on there but you ain’t engaging with me. I can’t send you a message and then wait an hour for you to reply
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Tyler Back
(@tyler_back) reported
@ominousbliss @googlenest You don't want them as a security system. They don't care about your safety. All of my nest products stopped working at once after 5 years. Support said issue is on their side and "there is no eta for a resolution at this time". Safety is no concern of theirs.
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Leon is Lampin’
(@leonlampin) reported
Hey @Google @googlenest Your Nest Hub Max SUCKS ***! The screen CONSTANTLY goes black for no reason. CONSTANTLY. The online help instructions basically say unplug it and plug it back in. For a multi-hundred dollar product that’s crap! Any response?
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Stuart Smith
(@stuartjsmith) reported
@googlenesthelp hi, I got sent a replacement heat link 12 months ago because I got an h71 error, and the same thing has happened again, same error, can you help?
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Tim Barnes
(@ohtimothybarnes) reported
Six year old Google Nest - heat link broken. @googlenesthelp - sorry! Not in warranty and we no longer make replacements. £200 thermostat is now a brick. I won't be buying another.
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james
(@tvjames) reported
Apparently there's a problem with @spectrum modems and @googlenest wifi. But I cracked it. I'll probably write a blog post soon but in the meantime if you hear of someone who's stuck, send them my way.
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Old moaner
(@old_moaner) reported
@googlenesthelp Your card update system is awful. I’ve given up trying to sort and can’t get any help from you. I’m now going to buy a new camera from Hive