Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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machupiccu36
(@machupiccu36) reported
@googlenesthelp is there an outage today my nest apple app has gone berserk
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Albert
(@Albert93274987) reported
@googlenesthelp So not only my IOS app is not displaying my heating history for January, but after resetting the Nest 3rd gen, it suddenly discovered that my room temp was actually 1 degree centigrade lower than previously displayed. WTF? It’s a global issue.
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Simon Wilson
(@wilsosb1) reported
@googlenesthelp @Crap_ola I have the same issue. In UK with a Nest Learning Thermostat 3rd Gen. history stopped updating on app on January 20th. History still up to date on thermostat itself. Thanks. Happy for you to get in contact with me.
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Sam R
(@talktosr) reported
@googlenesthelp Engery history not showing since 21st Jan. Is there a problem or is it me?
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Zahid Ramzan
(@zahid_ramzan) reported
@b1keridingpinko @googlenesthelp I noticed my nest went offline for 4 hours last Thursday and been doing it awhile before that.. our WiFi and internet all working perfect. Must be a issue at Google.
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Doug Massey
(@b1keridingpinko) reported
@zahid_ramzan @googlenesthelp I just noticed it yesterday - last data on the app, Sunday Jan 14th - I recently turned on two-factor authentication - still using old Nest account login not Gmail integration - but we’re not the only ones - lots of people have been reporting this issue for some time now.
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Kim Williams
(@kdrlwilliams) reported
@nickpandher @googlenesthelp Still no energy history this AM. Google the email telling me to use the website isn’t helpful, neither the App nor Website show the history. How many people have to say they have the same issue before Google sees this is not a user issue and fixes it
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Elizabeth Greiner - stay home
(@elizgreiner11) reported
@jim_m7 @googlenesthelp They won't acknowledge this is a global issue. They're individually trying to trouble shoot. It's nonsense.
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Jackson Miller
(@CentauriExplor) reported
@googlenest Some livestreams are automatically set to 144p and there is nothing I can do to fix it. I also tried to set the quality before streaming it to chromecast, but it does not work.
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Caitlyn M K
(@caitymk) reported
@googlenest Yes still not working ....
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Libra Photographic
(@LibraPhoto) reported
@googlenesthelp my nest thermostat has lost WiFi. Reset everything already please help
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Dave Garrett
(@daveg2512) reported
@jim_m7 @googlenesthelp Same issue here. No history since 21/1/21 on Android, iOS and web. Best community reporting the same. Last time I looked at the forum 80+ people have the same issue, not just the UK!
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Kristy
(@KristyKay5) reported
@googlenesthelp No. I will not DM you and participate in your troubleshooting tips when it's clearly an issue on your side. I'll continue to monitor Twitter, Reddit and Google forums for updates since you haven't officially acknowledged it as a problem.
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gbj
(@geoffj67) reported
@googlenesthelp @sk0rp10 I too have this issue. No history since January 20th. I had removed a Nest protect that had expired then. On weekend I removed all Nest products and re-installed. Still no history. I have a 2nd Gen Nest Thermostat.
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Baiba
(@Baiba40220568) reported
@googlenesthelp hi I have two nest thermostat 3rd generation but one of them just today loose wifi connection. I try everything reset hundreds times and it still the same problem searching for network and connection error w5
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Andrew Dau
(@frank_n_beans21) reported
@jim_m7 @googlenesthelp Same issue here. Been two weeks. US IOS
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Doug Massey
(@b1keridingpinko) reported
@zahid_ramzan @googlenesthelp I’m having the same problem in 🇨🇦 and it’s just an issue with the history - available on the thermostat itself but not online or via the app - wifi is working though as i can access the thermostat through the app and online.
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Sergio Godino
(@s_godino) reported
@googlenesthelp hi! thermostat energy history not working fron day 21 .
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Kristy
(@KristyKay5) reported
@ME29634428 @googlenest Did the reset fix your issue?
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Anthony Boardman
(@AntBoard) reported
@googlenest @Bigbadbaz3 I'm also having the same problem, it's been fine for a year then stopped on the 20th of Jan
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Michiel Elshout
(@elshout_michiel) reported
@googlenest Well, I don’t think it’t a Chromecast issue. Other streaming media’s (NFL GamePass, Netflix, YouTube, Disney+ etc.) work great! Read a lot of comments regarding these issue with NHL GameCenter. They’re not keen on fixing this issue now for some years.
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Jim (Jimmers)
(@jim_m7) reported
@googlenesthelp Hi I also have an issue with history not showing on my nest app or website, looks like you have an issue as theres lots of people on here saying its missing. i have done all the troubleshooting and resets, still not showing.
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DOMINIC ODISHO
(@Cirocwithice) reported
@googlenest I had to remove it because it stopped working and was very buggy, I reset the bulb, redownloaded hue Bluetooth app, Switched it off, updated and so on
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Dave3997
(@Dave39972) reported
@googlenesthelp Both are Gen 3. I saw that Nest is aware of the problem and working on a solution. It's not just me with the problem.
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rufus jones
(@rufusjones1) reported
Hi @googlenest - your hardware broke down and I was forced to buy new kit and have a plumber install as we couldn’t wait for your replacements in minus temps. You are now refusing to refund us for your broken product. Terrible- actually, zero- customer service. Do you care?
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Dave3997
(@Dave39972) reported
@googlenesthelp 2 thermostats in 2 houses 1,030 miles apart, 2 different ISPs. Both on same day Jan 19th stopped sending usage data to cloud. Note that the humidity, room temperature & temperature setting display on app/web no problem.
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henry bennett
(@henryabennett) reported
@googlenesthelp 2 days and nothing from nest help on replacement heat link. -4 temperarures and no heating, appalling customer support from google I'd expect better
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Sergio Godino
(@s_godino) reported
@googlenesthelp @googlenest hi! thermostat energy history not working fron day 21 .
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Romil Patel
(@rom_j_patel) reported
@zahid_ramzan @googlenesthelp I'm having the same problem! The history hasn't updated since Thursday.
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Ashley Perssico
(@AshleyPerssico) reported
@s_godino @googlenesthelp @googlenest This is clearly a bigger issue, Nest. Why are you acting like this is user based? It’s happening across countries, devices, etc.