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Google Nest

Google Nest status: device issues and outage reports

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Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 42% Sign in (42%)
  • 19% Website Down (19%)
  • 19% Device Failure (19%)
  • 10% App Crashing (10%)
  • 6% Errors (6%)
  • 3% Online Features (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Montataire Device Failure 2 days ago
Kitchener Device Failure 3 days ago
Brentwood Website Down 8 days ago
Wesley Chapel Device Failure 24 days ago
Sandusky Device Failure 24 days ago
Tampa Errors 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnSm76068634
    Shawn Smith (@ShawnSm76068634) reported

    @madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.

  • Jelly4lover
    JMB ๐Ÿ“š๐Ÿ–๐Ÿ“ (@Jelly4lover) reported

    @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโ€™t so I cannot control the temperature or time of heating ? I have children in the house

  • vducote
    Vince Ducote (@vducote) reported

    Iโ€™m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

  • cotywithaT_
    Coty (@cotywithaT_) reported

    @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem itโ€™s not common and an issue on my end. Very frustrating

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported

    Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp

  • VishalYesudas
    Vishal Yesudas (@VishalYesudas) reported

    @googlenest I get you are stopping support for Gen 1 nest thermostats. I understand if you stopped updates and features. But wtf, you just pull all smart functions and no longer connects to app. You made it dumber instead of just stopping the progress. Itโ€™s messed up.

  • WOsloop_ORD
    Bill Dixon (@WOsloop_ORD) reported

    @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

  • pir2h
    Steve (@pir2h) reported

    @googlenest Network error. Nest not communicating. Try again. Is there a problem with the app? All of my other apps that I use to monitor home is working .

  • sixseven7156
    PigwitFade (@sixseven7156) reported

    @zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!

  • rameshnukala
    Ramesh Nukala (@rameshnukala) reported

    @googlenesthelp I have google mesh routers & every few months Iโ€™m having trouble with accessing internet. When I contact the customer care, only solution I get is reset router. Resulting in a new network name and setting up a new password on all the 50 +devices. VeryFrustrating

  • OperationalGoon
    OperationalGoon (@OperationalGoon) reported

    @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

  • correzpond
    ๐•”๐• ๐•ฃ๐•ฃ๐•–๐•ซ๐•ก๐• ๐•Ÿ๐•• ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿณ๏ธโ€๐ŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

  • luise_g
    Luise #muddyankles ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡บ๐Ÿ‡ฆ (@luise_g) reported

    @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UKโ€ฆ wholly pointless and VERY annoying, exceptionally poor customer service โ€ฆ Iโ€™m sure Google has loads of useless excuses though โ€ฆ

  • Prabhnoor0007
    Prabhnoor Singh (@Prabhnoor0007) reported

    @googlenesthelp @suzfly Hi. I need help with my nest thermostat

  • papadhimitri
    Harry Papadhimitri (@papadhimitri) reported

    @googlenesthelp I have a problem with my nest thermostat third generation I had before in the app but now doesnโ€™t connect anymore to the WiFi Can you halo me to solve this or replace the thermostat ? I did hard reset to factory settings and still the same

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now Iโ€™m going away from Nest! Nicely done!!! Idiots!

  • WaltIsHereNow
    Walt (@WaltIsHereNow) reported

    @RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards

  • uyaussoab
    UYAUSSOAB, Esq. (@uyaussoab) reported

    @googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great theyโ€™re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • theubeing
    UB (@theubeing) reported

    @googlenesthelp please help me my email account recover please Google

  • MANOJMMK
    MANOJ MADHAVAN (@MANOJMMK) reported

    @googlenesthelp I am struggling with nest support for my 3rd gen thermostat giving e74 error. Tried everything suggested...they are just saying get an HVAC tech...but the old thermostat works just fine....this is second unit I that hasn't lasted over 2-3 years. What is exp life ?

  • EP1tch91469
    DobieGillis (@EP1tch91469) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?

  • Scselig1
    Sam (@Scselig1) reported

    @googlenest down???

  • Gargen123
    Robert E. Loser. (@Gargen123) reported

    @zerohedge @googlenest @Google Iโ€™m sure people constantly trying to login didnโ€™t lock it or anything. Come on.

  • Von_der_Land
    brn (@Von_der_Land) reported

    @googlenest I am so sick of your ******* so called mesh routers and pucks going offline randomly multiple times a day. **** YOU!

  • janetj100
    Janet Vuksta James๐Ÿ‡บ๐Ÿ‡ธ (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโ€™ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • PMad99
    Mike (@PMad99) reported

    @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!