Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 04/15/2025 20:10

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Device Failure (39%)

    Device Failure (39%)

  2. Online Features (26%)

    Online Features (26%)

  3. App Crashing (19%)

    App Crashing (19%)

  4. Errors (10%)

    Errors (10%)

  5. Sign in (6%)

    Sign in (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBensalem Device Failure
United StatesBensalem Device Failure
United StatesHerndon Online Features
United StatesHouston App Crashing
United StatesFort Lupton Online Features
United StatesAlbuquerque Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Damon_BPH Damon Blakemore (@Damon_BPH) reported

    @DpawsonGas @Titanheat @googlenest What? If you can’t see what’s wrong with it your part of the problem

  • phi1bert philbert (@phi1bert) reported

    @googlenesthelp As devices join and then leave the network they are left attached but "offline". Eventually becoming Unnamed. Some that have moved to another network stay with "OK connection" for a few days and still become Unnamed, ultimately going offline but staying in the list.

  • RBerc5 Rina (@RBerc5) reported

    @googlenest still waiting on anyone at all to respond for help. So easy to take $250 for a nest but then give no response for help at all.

  • amitgtiwari Amit Tiwari 🇨🇦 🇮🇳 (@amitgtiwari) reported

    @Honeywell its been more than 24 hours and your systems are down. I can not add my Wi-Fi Thermostat. Your customer service is not responding. I used @googlenest in past and never had any issue. #mytotalconnectcomfortdown #Honeywell #Honeywelldown

  • mastercj77 Master CJ (@mastercj77) reported

    @BergwerkCraft @googlenest Poor kitty

  • UTAAmtrak UTAAmtrak (@UTAAmtrak) reported

    @googlenesthelp Why is the video feed of Nest Cams compressed. Like the video is crunched, not bad quality it's just like the app is displaying it in the wrong aspect ratio. It only happens for Nest App Cameras but happens in both Nest and Home apps. Recorded events also look...

  • hjmurfee HJM (@hjmurfee) reported

    @JohnTGrosso @googlenesthelp Hey I have the same problem. Reset both my router and the thermostat and nothing is working. Did full factory reset too and still nothing.

  • thegaycpa chezshockley (@thegaycpa) reported

    @ADT Received 2 phonecalls from #adt today# Tech said he'd call me back which he did. He was clueless about @googlenest I was explaining issue AGAIN and suddenly I couldn't hear him. I paid a lot of 💰for @ADT sad when #customerservice is so bad. Never received my alarm permit

  • akush55 Fredyonke (@akush55) reported

    @SafetyAlertsMN @googlenest looking like a slight medical issue cause kept pedal down. i seen this before 👀 i was nearly hit by🚕 cabby as driver had a 🫀stoke a block away plow across 3 lanes plow over bus stop sign as i was waiting to cross ❕❕

  • Genzolb Gonzo (@Genzolb) reported

    @techeretic @googlenest Can't login my account,@firscracks help me logged in.Reach out to him

  • jazakelara Jacob A Lara (@jazakelara) reported

    @googlenesthelp Thanks for the quick reply. I meant I verified the internet is good. The wifi is still down. I rebooted it multiple times. Any suggestions?

  • Catheri36060632 Catherine Green (@Catheri36060632) reported

    @googlenesthelp please can you help with an error W5 message. All trouble shooting won’t work. Thanks

  • malachy33 Ryan Waldron (@malachy33) reported

    @GELighting @voteforgrant @googlenest The only way to fix these massive pieces of **** is to replace them with a different brand like Geeni or Hue and toss your Cync bulbs in the trash.

  • jazakelara Jacob A Lara (@jazakelara) reported

    @googlenesthelp Thanks for the help. I will get back with you tomorrow. I had to go to a backup router for now, have guests coming over. I am in the US.

  • realJordanMagee Jordan James Magee (@realJordanMagee) reported

    @googlenest you are the problem

  • jkanbi Jayesh K. (@jkanbi) reported

    @Damon_BPH @googlenest The quality of these have declined drastically, we have stopped several months ago. Switched over to Tado now mostly, and Drayton Wiser is not too bad either. Technical seem to repeat crappy diagnostics for upto 1 hour on end and still takes them too long to determine fault.

  • techeretic Prathamesh Shetye 👨‍💻📷⚽️ (@techeretic) reported from Tassajara, California

    Is @googlenest down for anyone? I can login but can't access my home.

  • rkulkarni93 Rohit Kulkarni (@rkulkarni93) reported

    Just realized that for the last few years my morning alarm solely depended on my @googlenest hub with no backup power consideration, new idea either put a battery in it, or for older models have some sort of app-based backup if the device loses power (or offline in general)

  • UTAAmtrak UTAAmtrak (@UTAAmtrak) reported

    @googlenesthelp It's not a problem with the stream itself. When the problem fixes itself the recorded events go back to normal. Same quality.

  • DpawsonGas DPawsonGas (@DpawsonGas) reported

    @Damon_BPH @Titanheat @googlenest Stop ya ***** arsed moaning. Better than honneywell expecting you to change it FOC. All it is is a national company with a repair contract. There not gunna go in and say ya viessmanns ****, fit a woosta

  • Damon_BPH Damon Blakemore (@Damon_BPH) reported

    @DpawsonGas @Titanheat @googlenest This isn’t a online quote, this is my install from 17 month ago which a part I’ve supplied has broken and Boxt are going out and repairing it? Before the part was sent to me and I’d do it. So now what if it’s not boiler plus compliant and it won’t be running efficiently

  • sheakernan Shea Victor (@sheakernan) reported

    @RCNconnects help!!!! My internet isn’t connecting and I’m not help and my @googlenest isn’t connected😬😬😬

  • jazakelara Jacob A Lara (@jazakelara) reported

    @googlenesthelp Hello, completely random, an hour ago my entire Nest wifi went down. No explanation at all. Restarted it multiple times. Verified internet is good.

  • wlewis Wade L (@wlewis) reported

    @googlenesthelp howdy! My trusty nest thermostat has decided it doesn't want to detect WiFi (even though the router is like 10 ft away) I've tried all the usual approaches and no dice. Please help! 🙏

  • marcbouvier Marc (@marcbouvier) reported

    @DomJBoyle @googlenest It's sadly enough also the case with the newest Samsung S22 Ultra smartphone after having a s10+... It's a disgrace that this problem is already known since 2017, so I don't believe it yet when you say it will be fixed 🙄

  • Catheri36060632 Catherine Green (@Catheri36060632) reported

    @googlenesthelp Hi, it’s a Nest Learning Thermostat and the problem started a couple of days ago. We’ve tried all the troubleshooting, everything!

  • place_kelley Kelley Place (@place_kelley) reported

    @googlenest @SantanaSamuels I’ve got the same issue! So annoying!

  • Dar21 🦖 🐙 Darlene Jones 🐙 🦖 (@Dar21) reported

    Anyone else having trouble with google devices?? @Google @googlenest #googlehelp

  • MDesignsLNK M. Designs (@MDesignsLNK) reported

    @googlenesthelp is there a current issue with services? All of my devices disconnected

  • Plumbly87 C H R I S 😁 (@Plumbly87) reported

    @googlenest 2 step verification is not working on my new device, locking me out of my nest devices. Please help!!