Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (40%)
-
Website Down (23%)
-
Online Features (19%)
-
App Crashing (7%)
-
Device Failure (7%)
-
Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Egnatius
(@elphilo) reported
@googlenesthelp Never mind looks like an isp issue
-
E.Berry
(@EdwardABerry11) reported
@MEC4GAS @googlenesthelp No Nest are playing games with a little help from Google. Trust me when they introduce a monthly subscription all are problems will dissapear. WATCH AND SEE. If they say that is not going to happen. Then 100% this is the clandestine plan.
-
Norman
(@n0rmzzz) reported
@googlenesthelp Thanks for checking. It took me a bit of digging and resetting the camera to factory defaults, to fix the issue. The page explaining the colour codes was useful (I had never come across before) to see that the camera was left in an inconsistent state. All good now.
-
Paul Taylor
(@ThePaul_T) reported
@johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.
-
teamtaiwan
(@teamtaiwan) reported
@googlenesthelp Hey there. I'm currently using Android, the app is buggy and laggy since the last update. I can't control my WiFi points at all
-
Sober in The City
(@ShivT1971) reported
@googlenesthelp No thanks. I’ve had enough DMs. Nothing is sorted and the last piece of advice was “it’s my iphobe”. Now have new iPhone & the issue remains
-
Anthony Gerhart
(@anthonygerhart) reported
"Sorry, something went wrong" is not an acceptable error message, @googlenest. Tell me what went wrong so I know whether or not to try again.
-
Tesla Owls 👀 unit police 🚨
(@TeslaOwls) reported
My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...
-
Donna ireland
(@Donnaireland7) reported
@googlenesthelp @googlenest how do we get help in the uk with a google nest that isn’t working after only 18 months
-
Kurt Seifried (He/Him)
(@kurtseifried) reported
I’ve just had my third @googlenest smoke alarm fail on me. What’s a brand of smart smoke alarms that isn’t hot garbage?
-
Dom
(@Dom2122) reported
@googlenesthelp seems this is a common issue with older heat links, please could I be sent a replacement?
-
E.Berry
(@EdwardABerry11) reported
@googlenesthelp @buritica I am smashing mine with a hammer and posting my first U tube video. After it stold my privacy it is litterally attempting to work so bad it is a joke!
-
big round thing enthusiast
(@dethbox) reported
Well. After months of having completely given up on my @googlenest ever displaying the weather again, my @ASUS router died completely. RMA'd. Haven't had an issue in weeks. So I think we know what the problem was. Technology has not been kind to me this year.
-
Levi Olson
(@leviolson) reported
@googlenesthelp for about 2 weeks now, nest cam in any app after about (max) 2 mins starts a loading spinner. Have to close app, and reopen to fix
-
Tara Wilkins
(@TaraWilkins1023) reported
@googlenesthelp Hi! I have a near thermostat that refuses to connect to the wi-fi. It searches for networks and does not find anything. I’ve tried all of the recommended trouble shooting steps and still no luck. This device is less than a year old. Help!
-
There's Nothing Scarier Than Capitalism
(@chronicly_illin) reported
Me "Hey Google, set a timer for 5 minutes" Literally every mini and hub in my home: "Hmm something went wrong." and "There's a glitch" THE GLITCH IS @googlenesthelp AND WHATEVER PROGRAMER ****** **** UP DESERVES TO BE SLAUGHTERED AND EATEN BY THEIR FAMILY
-
Egnatius
(@elphilo) reported
@googlenesthelp is there an issue with the servers? Haven’t been able to access my nest via the app since last night around 10pm eastern
-
There's Nothing Scarier Than Capitalism
(@chronicly_illin) reported
Hey @googlenesthelp , are you going to give me my money back on the hundreds of dollars I spent on googlehome devices, OR ARE YOU GOING TO FIX WHATEVER ******** IS HAPPENING YOU WORTHLESS PIECES OF ****
-
Norman
(@n0rmzzz) reported
@googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.
-
medievalmvb
(@medievalmvb) reported
It’s a mystery how a system this buggy is being offered for sale to the public #googlenest
-
Kelly Garrett
(@SlufootNOTW) reported
@googlenesthelp Hello, my Nest thermostat lost internet connectivity. This is a first as I've never experienced any problems of this nature before. I have rebooted my router, reset the thermostate itself and it still does not find my connection or anyother connection? Help..
-
Donal Maher
(@donalmaher) reported
@tunein your app doesn't seem to be working on @googlenesthelp in Ireland? Can't get RTE etc...is there an issue?
-
𝚃 𝚁Ξ𝚅Φ𝚁 𝚂 𝙲𝙾-𝟽𝟽 🏴☠️🦋
(@Space_Taz) reported
@TeslaOwls @googlenest Yeah… after the Sonos lawsuit, all of my google/Nest homes have become ****. My google home hub is still decent. But the smart speakers are completely useless now.
-
Vidar Haugen
(@vihaugen) reported
@donalmaher @tunein @googlenesthelp exact same problem here. went down a few days ago. just says "paying [insert station] on tunein" before it goes silent. tried all RTE stations and several others that works perfect on all other devices. except the google home speakers. dropped at the same time on both
-
Norman
(@n0rmzzz) reported
@googlenesthelp Thanks for replying. I am about 3 meters from the router. I think the setup flow copies networking configuration into the camera, so it has to be "same". It's frustrating that it's not way to debug it further. "Move closer" doesn't help at all. An error code would be nice.
-
Sub Effect (in the sub-woofer world)
(@Sub_Effect) reported
Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.
-
Donna ireland
(@Donnaireland7) reported
@googlenesthelp Thank you, it’s a 3rd gen thermostat and the bit that is attached to the boiler is not working, no lights or power to it. We’ve had not heating now for a week
-
Adam
(@boardz24) reported
@ShivT1971 @googlenest I completely agree I have had same issue over the years with my nest wifi and cameras and they get you to go through countless steps that does nothing even to the point of changing my isp and still nothing. I am to the point where I am giving up on google nest and going elsewhere
-
MattLive
(@mattlivese) reported
@googlenest @AppleMusic still not supported in Sweden - what is the problem???
-
Manny J
(@mjuarez331) reported
@googlenesthelp Nest app freezes when viewing history. Have to force close and re-open for it to work. Also, when opening app to view live or history it will go to a blue screen and say service is unavailable. That’s been going in for years!! How is this hard to fix? You’re a tech company!