Google Nest status: device issues and outage reports
No problems detected
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (41%)
- Website Down (22%)
- App Crashing (13%)
- Device Failure (13%)
- Online Features (6%)
- Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wesley Chapel
|
Device Failure | 13 days ago |
|
Sandusky
|
Device Failure | 13 days ago |
|
Tampa
|
Errors | 21 days ago |
|
Escondido
|
App Crashing | 25 days ago |
 Chepstow
|
Sign in | 1 month ago |
|
Lincoln
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Paul Barrett (@PaulBarret18256) reported@Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail
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Saeid Kdaimati (@kdaimati) reportedThank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Steve (@pir2h) reported@googlenest Network error. Nest not communicating. Try again. Is there a problem with the app? All of my other apps that I use to monitor home is working .
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MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
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Nethraxis (@nethraxis) reportedpurchased @Google @googlenest cameras and wanted to self host them but google throttles the feed and locks everything behind a ridiculously over priced paywall for the worst service you could imagine. crazy how a trillion dollar company who dominates the internet and ad space has to also scam with their products and lock them behind paywalls. I guess the shreholders are pretty happy and the CEO gets to fill his bank account with sub revenue.
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M A X 1 3 8 2 .com (@MaxModz1382) reported@zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
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DavidLinguist (@DavidLinguist) reported@DH5tv @googlenesthelp Same here. And when I try with a web browser, rather than the app: "Oops! We encountered an error. Please try again."
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Sam (@Scselig1) reported@googlenest down???
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Ben Marshall (@marshallb60) reported@googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?
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Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help
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Vishal Yesudas (@VishalYesudas) reported@googlenest I get you are stopping support for Gen 1 nest thermostats. I understand if you stopped updates and features. But wtf, you just pull all smart functions and no longer connects to app. You made it dumber instead of just stopping the progress. It’s messed up.
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Bryan Davis (@brycdavis) reported@googlenesthelp I did and was ZERO help. Just make gemini work.
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The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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rabbitinnh (@Rabinnh) reported@googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.
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The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Kimber (@KimberA777) reported@chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.
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Harry Papadhimitri (@papadhimitri) reported@googlenesthelp I have a problem with my nest thermostat third generation I had before in the app but now doesn’t connect anymore to the WiFi Can you halo me to solve this or replace the thermostat ? I did hard reset to factory settings and still the same
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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PigwitFade (@sixseven7156) reported@zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!
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Gavin Melling (@generationgav) reportedLooks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
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Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
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JMB 📚🖍🍓 (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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Prabhnoor Singh (@Prabhnoor0007) reported@googlenesthelp @suzfly Hi. I need help with my nest thermostat
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan