Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (43%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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mph
(@MPHoakpark) reported
@googlenesthelp all of my nest detects went offline at the same time. I can't seem to get them back. Can you help?
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Dean K Gibson ✝ 😷 📷 📶
(@AE7Q_) reported
@googlenest @googlesupport Attempting to use Kasa "scenes" in the Google Home app on my smartphone, shows only the last 20 Kasa "scenes" in "Adjust scenes." Limiting users to only 20 imported scenes is a "junior programmer" error. ps: Amazon Alexa app can handle all the scenes.
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Jamie Mead 🇬🇧
(@jimboandandrea) reported
from
Saint Agnes, England
@googlenest I’m in the house so can either use the thermostat or my App but app reports thermostat as offline and has done since Thursday morning
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Dominic Findlay
(@FindlayDominic) reported
@googlenest I have a nest mini. Set two alarms that have been working for a number of months now. This Wednesday my morning alarm failed to go off. Looked in Google home app, no alarms. Set them again, next day they disappeared again. Anyone else having this problem?
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Bilo
(@josh_bilo) reported
from
Burnley, England
@googlenest my nest mini keeps on disconnecting from the network, I noticed a lot of threads going back some months now, has this issue been sorted? Had no issues for 2 months up until about a week ago
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sk8r g8r
(@SK8RG8R) reported
Hey @madebygoogle @googlenest my #ThermostatE is no longer seeing any WiFi. I restarted it and still nothing. I then reset the thermostat and now I can't add it to my account. Please help.
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Louise Murphy
(@louisemurphyuk) reported
@googlenest I have 3 Google Devices in my home and every one has the same problem. They can all play the BBC, tell me the time, describe the weather etc but not one will stream anything from Global Player
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Keilan Matthews
(@keilan1228) reported
@googlenesthelp Good morning, I have the nest learning thermostat (in the USA). This issue started about a week ago. I have restarted, reset, manually charged and entered wifi info, and reset my router. Nothing works to get my best thermostat back online.
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Olivier Peña ⚾️
(@iamOllywood) reported
@googlenesthelp is there online support to help resolve an issue?
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kristin florin
(@krissyuva) reported
welp. google music is officially dead. so attempting to learn to love @youtubemusic. but i can't just say "play christmas music" on my @googlenest speaker and have that play a reasonably curated list. music from the grease soundtrack? music from the bodyguard soundtrack? wtf...
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Vietec Heating
(@VietecHeating) reported
from
Sittingbourne, England
@chris_mounty @googlenest I’m sure it’s an app issue, so not sure how I can resolve it
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Michelle Collins
(@pinkychelle1) reported
@googlenesthelp It’s blue and won’t connect to internet. The screen in the app is black and we see nothing but it will ring at the bell but not our phones. This is the first problem we have had. It has been great all along.
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NISHIT GORADIA
(@nishit_goradia) reported
@googlenest The problem started a month ago
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Angelo Saks
(@NBKGRK) reported
@googlenesthelp getting frustrated even more with nest! Notifications are delayed or non existent! Not sure why anyone would continue to put up poor service!
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Frank
(@yuggniiks) reported
@googlenest 1) no I'm not having issues playing other content. I've only noticed playback errors when playing my purchased content. 2) the problem still exists. Will Google be offering refund for defective units?
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Michelle Collins
(@pinkychelle1) reported
@googlenesthelp our nest doorbell is completely black. We have tried several things. Can you help?
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Michelle Collins
(@pinkychelle1) reported
@googlenesthelp @Djdevv7 We are having the same issue. We need help too.
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Danny Valladares
(@DannyValladar12) reported
@googlenest I’ve been waiting for an email for a replacement for over the 48 hours. Thermostat not working ....smh
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NISHIT GORADIA
(@nishit_goradia) reported
@googlenest I dont quite remember when i bought the device but it was in 2019 from Amazon india.and problem started from last month.
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sparklers
(@sparklers) reported
@googlenest I have two chromecasts. One that I’ve had for a couple years & has NOT given me a problem. The new one is dropping the WiFi. The WiFi is private home WiFi.
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GIll James
(@GIllJames11) reported
@googlenesthelp recently migrated Nest to Google, since then had nothing but trouble. Heating turns off; shows ‘away’ when we’re home, turns on in the night. Want rid of the darn thing. It’s taking too much time. It is a dreadful product! Need something that’s truly SMART!
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Gabriel 🇨🇦🏳️🌈
(@AllInStride) reported
@googlenesthelp I've been on the phone for hours this week, getting transferred from one person to another, to get replacement camera .. I get expired links sent to me .. can anyone help me? Why is this so difficult?
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sparklers
(@sparklers) reported
@googlenest The new chromecast is on the 2.4 whereas the older one is on the 5. Could this be the issue? I don’t know how to switch it.
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Danny Johnson
(@Djdevv7) reported
@googlenesthelp Hi, I just purchased a nest learning thermostat and i cannot get it to find any wifi networks in my home. When in try to search for a network it just keeps spinning. I've followed the recommended advice and reset the device and nothing works. Help Please?
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Louise Murphy
(@louisemurphyuk) reported
@googlenest Both the router and the Google Homes have been reset but the problem still persists 😔
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DB20
(@DB20_official) reported
@googlenest The hockey puck one (2nd gen). My phone was having trouble syncing with the Chromecast and factory resetting the Chromecast did not help. Turns out my phone's Bluetooth was somehow interfering with its connection to the Chromecast. It works now. Wonder why the curves are there...
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Kazimir
(@akazimirp) reported
@googlenesthelp my tstat is offline and will not list any available wifi networks. My other best devices are functioning fine. Please assist
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Penny Madashell (A Thot Bot 🤖)
(@rukiddingmelolz) reported
@googlenest I think it’s a Vimeo issue. Doesn’t look like it is compatible with Chromecast, only Apple TV, unless I’m missing something. If I am wrong, then it’s completely unintuitive.
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Bowler
(@Bowler_14) reported
@wobblyHaitch @googlenest I’m having the same problem. Ask the hub to play Mi Soul radio and you get a message saying, I looked for Mi Soul and it’s not available or can’t be played right now
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Michelle Collins
(@pinkychelle1) reported
@googlenesthelp @Gardner50Paul We are having the same issue. Please let us know what to do as well