Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (57%)
- App Crashing (15%)
- Online Features (8%)
- Website Down (8%)
- Device Failure (8%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 2 months ago |
|
Morton Grove
|
Device Failure | 2 months ago |
|
Boston
|
Device Failure | 2 months ago |
|
Federal Way
|
Device Failure | 2 months ago |
|
Riverside
|
Sign in | 2 months ago |
 Barnet
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Snijders (@rsnijders) reported@TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!
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Valentino Gonzales (@nodoubt212005) reportedI’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.
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I didnt vote for him (@BirdChayser) reported@yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.
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SimplyScoops_ (@SimplyScoops_) reported@googlenest your online service is down. Fix it!!
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Kimber (@KimberA777) reported@chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.
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Packetologist (@mikeroche) reported@googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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🦣🤙Paul Cherrington 🍒🇺🇦🤙🦣 (@PaulCherrington) reported@GoogleHome @googlenesthelp It's my thermostat. I don't pay a subscription and don't need help with what I set it at. Imagine if Ford shifted your car from drive to 3rd because they felt you didn't need to be in that gear. Would you be OK with that?
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Lufifi (@lufitoom) reported@googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Ron Smith (@Patriot_Ron1975) reported@googlenesthelp Google Nest is the Worst product on the Market.. I have a Nest that Cant Pair to anything.. I Bought a Bluetooth Stereo so I could link it with my Nest to play youtube over. BUT it wont pair with it or my IPAD
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Robert E. Loser. (@Gargen123) reported@zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.
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Janet Vuksta James🇺🇸 (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
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JMB 📚🖍🍓 (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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Marcia Cooper (@MarciaC40558) reported@looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
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JOHNNYJET🇺🇸 (@JOHNNYJET3) reported@brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.
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Lesley Jenkinson (@LesleyJenkinson) reported@googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?
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Beach Cafe (@BeachCafeNYC) reported@googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service
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Chad Boudreaux (@ChadB0826) reported@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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Mark Nusbaum (@markjoby33) reported@googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,
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✂️🧵🪡😵💫 (@tensmoonwalk) reportedNo home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp So you don't want to help me then!
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Nicola young (@NickyyYoung) reported@googlenest cannot log into the app Just keeps saying try again is there an outage ?