Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (55%)
• App Crashing (15%)
• Device Failure (10%)
• Website Down (9%)
• Online Features (8%)
• Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Oak Lawn	App Crashing	8 days ago
Morton Grove	Device Failure	21 days ago
Boston	Device Failure	25 days ago
Federal Way	Device Failure	1 month ago
Riverside	Sign in	1 month ago
Barnet	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raymond Snijders (@rsnijders) reported 2 minutes ago

  @googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.

• 
  Green 6382 (@DbeanB51341) reported 2 minutes ago

  @zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?

• 
  Brad (@BradFromFlorida) reported 3 minutes ago

  @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

• 
  Envelope Gravy (@dubsy54321) reported 8 minutes ago

  @brian1222333 @Google @googlenest Yeah the switch essentially killed my nest camera. It's always offline now.

• 
  Sam (@Scselig1) reported 11 minutes ago

  @googlenest down???

• 
  Phil Humphris (@PhilHumphris) reported 11 minutes ago

  @googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.

• 
  brn (@Von_der_Land) reported 13 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  Leslie 🏳️‍🌈 (@madetea) reported 14 minutes ago

  Hey @googlenest - your app is the worst ever. Switching to Hive immediately.

• 
  Louis Glaser (@looplunchrun) reported 19 minutes ago

  @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

• 
  An Observer (@eyes_west) reported 20 minutes ago

  @googlenest fix your app

• 
  𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️‍🌈 🏳️‍🌈 (@correzpond) reported 23 minutes ago

  Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

• 
  Beach Cafe (@BeachCafeNYC) reported 25 minutes ago

  @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

• 
  Bill Dixon (@WOsloop_ORD) reported 25 minutes ago

  @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

• 
  Robert E. Loser. (@Gargen123) reported 26 minutes ago

  @zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.

• 
  Barron (@mobn28) reported 34 minutes ago

  @googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. I’m not sure what my next steps would be. Thank you for any help with this.

• 
  Vince Ducote (@vducote) reported 35 minutes ago

  I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

• 
  John (@TheKramalan) reported 36 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  Jordan (@jordank925) reported 36 minutes ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

• 
  Tim Douglas (@awesomedud69) reported 37 minutes ago

  @googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?

• 
  Sarah Hamilton (@SarahHamil78598) reported 40 minutes ago

  @looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.

• 
  El Guapo (@Bwhite4363) reported 41 minutes ago

  @googlenesthelp @jburris69 @madebygoogle Don’t need to update you. Everybody complaining about Nest being down. You need to update your customers.

• 
  Unbiblical Cord (@UnbiblicalCord) reported 43 minutes ago

  I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

• 
  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 44 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

• 
  Angel (@AngelOf1764) reported 45 minutes ago

  @Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud

• 
  Nigel Hobden (@NHNTweets) reported 50 minutes ago

  @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

• 
  SimplyScoops_ (@SimplyScoops_) reported 52 minutes ago

  @googlenest your online service is down. Fix it!!

• 
  Lesley Jenkinson (@LesleyJenkinson) reported 53 minutes ago

  @googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?

• 
  brn (@Von_der_Land) reported 56 minutes ago

  Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest

• 
  Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported 58 minutes ago

  @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

• 
  Jerry Harvard (@rentmygeek) reported 59 minutes ago

  @googlenesthelp @YORKIE007 Wrong status page.. still down.