Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (57%)
- App Crashing (14%)
- Website Down (9%)
- Device Failure (9%)
- Online Features (8%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 1 month ago |
|
Morton Grove
|
Device Failure | 2 months ago |
|
Boston
|
Device Failure | 2 months ago |
|
Federal Way
|
Device Failure | 2 months ago |
|
Riverside
|
Sign in | 2 months ago |
 Barnet
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Shaggy Scurge (@ShaggyScurge) reported@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
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MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
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Star Trek: Phoenix (@startrekphoenix) reported@googlenest My app is down and has been since last night.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Rob Gaudette 🇨🇦 (@RobGaudette) reportedHey @AqaraSmarthouse! I’ve been a @googlenesthelp Nest user for close to 15 years. My most recent Nest Thermostat has been disconnecting from my wifi. It’s 3 years old. Nest don’t seem to care. I have a bunch of Aqara cams, hub and lock. How’s your thermostat? Can you help?
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Packetologist (@mikeroche) reported@googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.
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Luise #muddyankles 🏴🏳️⚧️🏳️🌈🇺🇦 (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …
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K. A. (@kamyar1389) reported@googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?
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Legoboy2002 (@Legoboy20021) reported@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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JOHNNYJET🇺🇸 (@JOHNNYJET3) reported@brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.
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Sarah Hamilton (@SarahHamil78598) reported@looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.
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Kevin (@McNamara_Group) reported@googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.
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Rob Williams (@codeslubber) reported@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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Fl guy (@Thesteve4) reported@googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Stephanie George (@GeorgeStep18720) reported@looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Ryan 💻🎧 (@therealryanhale) reported@googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all
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Wayan Lee (@lee_wayan) reported@googlenesthelp @looplunchrun This is wrong… not working for me too
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Vince Ducote (@vducote) reportedI’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail
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Carlos Moreno (@carlitosjmoreno) reported@googlenesthelp Hello, I'm having issues with my nest thermostat. It doesn't connect to wifi. I tried all the troubleshooting suggestions but no success. Can you please help me out? Thanks.
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Sircoynie 🏴 (@sircoynie) reported@googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?
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KariArayot כארי (@KariArayot) reportedSince @Google tookover @googlenest the service is garbage.