Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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TweetBlackHole
(@TweetBlackHole1) reported
Hey @googlenest @googlenesthelp Why does the Google Wifi and Nest Wifi not work together? Please put that warning on the product so people do not end up buying something Google cannot support or fix.
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Peter White
(@peterjwhite) reported
@googlenest I have tried connecting with different devices, shortening the distance between devices to <1m, adjusting the group delay correction setting, and searched online which suggests it's a known issue. Acceptable minor audio lag when using a single Nest Audio, but not when paired.
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Ivo Kessels
(@ikessels) reported
@googlenest @Disney So you send me back... the DRM issue is not yours, ok. I’m in a Service Desk ping pong now. Ok. Thanks anyway.
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JR
(@JRLoudon) reported
@googlenesthelp Is there any way to tell Google Nest WiFi to always give particular devices 5GHz when in range? It's incredibly frustrating to be on a video call and realize my speed is terrible because I'm on 2.4GHz. I may need to return these if I'm unable to find a fix.
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Carlos Eduardo Almeida
(@CEduAlmeida) reported
Hey @madebygoogle I'm trying to listen an album that is (Deluxe) version and it's not working on my @googlenest devices. I've tried, Hey Google, play the album Shawn Mendes (Deluxe) on @youtubemusic But it only plays the regular one.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
@_bowandarrows_ do a factory reset and set it up again. i've had issues with my speaker as well, and that seems to have fixed it. also, @googlenest are aware of a software issue regarding this as i've been speaking to them
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Darren
(@iiamdarren) reported
@googlenest I was getting poor speeds yet WiFi signal was strong using the nest wifi. I think its due to the nest router getting super hot, and throttling. Is there a cooling solution for this? Signal getting weak, when it gets hot. "Thermal throttling" could it be the new FW?
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Darren
(@iiamdarren) reported
@googlenest I think its always been hot, but the signal was spectacularly poor today, I can't use WiFi in the bedroom, or living room, dining room. I have 3 points so shouldn't be this way. I let it cool for a bit and put it back on. Its working a bit better, but unreliable
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𝑅𝑦𝑎𝑛 𝑇. シ
(@RyanTrejo_) reported
@googlenesthelp My dads Google isn’t working it says “please login to the Google home app” how could I fix that?
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Nicole Eggers
(@drnikkieggers) reported
I normally wouldn't use Twitter this way, but I'd just like everyone out there to know that @googlenest is a trash product. Bought one and it didn't even last two years. Now they refuse to replace their defective product.
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JORDAN PROBLEMS
(@NNNADROJ) reported
@googlenesthelp having trouble with my nest thermostats and my point. They all show offline. I have done all the troubleshooting. Looks like problem started about 6 hours ago.
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Bernie
(@Bernie_Dono) reported
@googlenesthelp Hi just bought a Google Nest (replaced my Echo Dot) but it won’t connect to my Apple Music account. Can only play via Bluetooth. I’d rather just ask the Google assistant! Can you help? Any way I can incorporate Apple Music?
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Ivo Kessels
(@ikessels) reported
@googlenest Only thing left is reset of CC but I don’t think you are the problem here. Disney said Google had an Chrome update (?) and has/had 4K issues.
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Cooper Pierce
(@CooperPierce16) reported
@googlenest The router is blinking with I white light like it’s supposed and I always have the trouble on the screen that shows the router with the blue circle around it and it tries to look for a connection but it always says that it’s failed even if I am connected.
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Simon Rogers 🌱
(@midniteuk) reported
@googlenest I've done as you've asked but I'm still getting "Sorry, it looks like Philips Hue is unavailable right now" but it still does turn on/off the lights before saying that. It's not a massive issue, just would be nice when it's resolved. I expect it's an api issue between home & hue.
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest I can control through the app, voice control works it just gives me an error after. I said sync my devices & it said 2 things weren’t available & I should set them up again
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Ivo Kessels
(@ikessels) reported
@googlenest No. Not even with everything on Disney. When talking to their SD they said Chromecast issue due to their update so factory reset. Known issue. 😳
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Jay (Rusty) Curry "Quis custodiet ipsos custodes?"
(@rusty0101) reported
@googlenest - Looking for a solution to play the music I own on my Nest Mini. Nothing I see as an option seems to fit this requirement. Though Google Music did attempt to do that. YouTube Music seems to like to dump out of any playlist and start playing random garbage. Whats up?
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest Just unlinked & relinked philips hue. I still get the error even though the voice commands are working
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King
(@Follow_TheKing) reported
Can't login to my @googlenest and it won't send me a password reset, what is going on?
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dreamy ♡
(@_bowandarrows_) reported
@rahim94 @googlenest Do you mean a speaker factory reset or phone? Yeah when I went on the website and click the help it was a bit weird so I’m wondering if they’re having issues across the board.
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Zack_Paniel
(@ZackPaniel) reported
@googlenesthelp The issue started a week ago.
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Ivo Kessels
(@ikessels) reported
@googlenest No. Not even with everything on Disney. When talking to their SD they said Chromecast issue due to your update so factory reset. Known issue. 😳
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Darren
(@iiamdarren) reported
@googlenest The power being plugged in, is why its heating up. If I disconnect it, it cools down.
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Dawid
(@Dawidir) reported
@googlenest Why ******** are you starting Anime against my will
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Simon Rogers 🌱
(@midniteuk) reported
@googlenest The issue seems to be resolved now.
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Ivo Kessels
(@ikessels) reported
@googlenest hi, can you help me with a drm error when casting the Mandolorian. @DisneyPlusNL says it’s your issue so I should reset the CC 4K. Thanks in advance!
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Peter White
(@peterjwhite) reported
After some tinkering, it appears that two Nest Audio's *paired* have an unacceptable ~1 second lag when connected via Bluetooth for video audio. However a small insignificant lag when a single Nest Audio is connected. A hardware limitation? Or can @googlenest advise how to fix?
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Fire Adam Gase
(@ThesingingKG) reported
@googlenest 1.) I have an overall issue with a new heating system which I’m trying to figure out on why the boiler won’t keep the thermostat charged. 2.) Also I’m charging the thermostat separately in order for the boiler to function but that is not working.
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CARLOS A
(@ARILOS98) reported
@googlenesthelp need help guys, I need to connect to the cloud to finish my setup. Thanks