Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Online Features (17%)
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Website Down (13%)
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App Crashing (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mayur
(@mayurthinks) reported
@googlenest two different hvac specialists saying that the google nest fried my HVAC circuit board and a transformer. Called Customer service but no warranty or support available for this issue.
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Ben Nash
(@bennash) reported
@googlenest To fix the volume controls I can switch the settings off (not the TV) then save, then reselect the tv. That works, them two days later need to redo.
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Jay Suede
(@jsuede81) reported
@googlenesthelp Hi Google the same issue is happening again today! Please look into and advise
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Teron Douglas
(@HappyDKid) reported
@googlenesthelp you say you will continue to support the $1500 in hardware I bought for Nest Detect, Nest Guard, and Yale locks. But as soon as you stop selling them mine all stop working. Buy then back out fix!
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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Chris
(@cm_richards) reported
@googlenest No changes made. As you can hear on the Video, the Google assistant can hear me properly, so I'm not sure it can be a WiFi issue. It has just misunderstood what I said. It worked when I repeated the command.
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WENDY
(@AFLmusic) reported
@googlenest Unfortunately don’t think it’s a chromecast issue. I have a feeling my TV has just decided to **** itself.
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my opinions
(@opiniononall) reported
What a bad day for my @googlenest to stop working. Can’t get any support and my house is frozen. It’s still under warranty if you can help @jlandpartners ?
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Chris Phillips
(@furriephillips) reported
@googlenest England, UK. Nope - I do not wish to log in with Google - I prefer to keep disparate services, separate from each other, by using service-related login credentials. Nothing has changed at my end.
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David Cordero
(@CorderoMaserati) reported
@googlenesthelp Nest app not working,again and cameras keep going offline, again. This is getting old.
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Ben Nash
(@bennash) reported
from
San Francisco, California
@googlenest I bought the device new about 2 months ago. Remote issues for past three weeks. The recent firmware update didn't help. There was a second firmware update yesterday. Not sure if it helped
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NaTo 🇨🇵
(@cs_Nato) reported
@googlenesthelp hello, i have a little problem. You Can see, I'm french, si i live in France and i've a frenche opperator for my internet connection. I won a Google Home mini when i was in United States but when i will connect his to my Wi-Fi, it said i can't because
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Matthew Reynolds
(@DigitReynolds) reported
@googlenesthelp my nest thermostat can't see any wifi. this happened before and a replacement was sent, I have followed the reset regime and still broken, please help
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John (|||+)
(@milanista_TO) reported
from
Toronto, Ontario
@googlenest my google nest home mini is bricked. Worked fine last night. This morning nothing. Tried unplugging and booting up again several times. Can’t factory reset. Can’t find it on my google home app or on my wifi network. Help?
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Pranay Wankhede
(@pranay_w) reported
@googlenesthelp I recently bought a thermostat which is not compatible at my apartment due to 240v. I checked for return but I got reply that it’s bit late. Can you please understand my situation and help?
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Abundant Life Tribe
(@AbundantTribe) reported
@googlenest Appreciate it. Your Google employee stated that the last update was Nov 2019. I have version 5.60.0 on my iPhone 8+ which was updated 4 weeks ago, yet the app is still extremely slow.
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Apocalypse Bard
(@Apocalypse_Bard) reported
@googlenesthelp Hi, I'm in the UK and the issue started yesterday morning. The heat link LED lights aren't turning on at all. We are completely without heating and it's freezing here. And as I said above my wife is heavily pregnant.
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Colin Giuseppe
(@colingiuseppe) reported
@googlenesthelp My Nest thermostat lost WiFi and is showing a w5 error. You’ve stopped responding in the DM thread after I followed all the recommended fixes. Please can you respond as it’s well past 2am.
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Ryan Verey
(@ryanverey) reported
@googlenest what’s going on? Making me sign in and not accepting my log in credentials.
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Chris Akins
(@akinscreative) reported
Hmm...@googlenest turns on the heating strip when the AC is turned on. Sending me a new base to see if that's the problem. It's a new issue. Haven't had it before. Anyone else experience this? #googlenest
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.
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Teresa Irungu
(@TeresaIrungu) reported
@googlenest Sorry I forgot to respond. It connected back, thanks for your help!
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Shane
(@_Shane_MW) reported
@googlenest No issue with the bulbs or using the app. I have 16 bulbs
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Craig McLellan
(@stardottext) reported
@googlenest It’s right beside the router. Not sure about the band. I’ve rebooted everything in the last few days and it doesn’t help. Playing things within Google TV is fine, it’s the NowTV app specifically that has problems.
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Manny J
(@mjuarez331) reported
@googlenest After deleting nest app and reinstalling and trying to add indoor cam, i get error C119
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Abundant Life Tribe
(@AbundantTribe) reported
@googlenest So, we’ve been down this road already. Who can assist us Nest customers with your outdated Nest app? I’m not the only Nest customer having this same issue. And why have you guys not updated the Nest app since Nov 2019? That’s the first problem.
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John (|||+)
(@milanista_TO) reported
@googlenest Yes original power cord. No green led light present. Volume controls not working
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Manny J
(@mjuarez331) reported
@googlenest my nest indoor cam produces no image on app, has a blinkimg blue light and giving me error C105 when I try to reconnect it to my network. My nest doorbell is producing image, so it can’t be my router right?
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President Elect BGH - (@kissmycamo / Parler)
(@KissMyCamo) reported
@googlenesthelp Your products are **** that fail in under two years and then your team continually asks for the same stupid online form to get filled out over and over and over again, instead of honoring the warranty and replacing your brokeassed overpriced crappy goods.