Google Nest status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (41%)
- Website Down (22%)
- Device Failure (16%)
- App Crashing (9%)
- Online Features (6%)
- Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Device Failure | 1 day ago |
 Brentwood
|
Website Down | 6 days ago |
 Wesley Chapel
|
Device Failure | 22 days ago |
|
Sandusky
|
Device Failure | 22 days ago |
|
Tampa
|
Errors | 1 month ago |
|
Escondido
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Joy (@____heyjoy____) reportedI’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini
-
Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
-
TWNPKS • Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
Ben Marshall (@marshallb60) reported@googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?
-
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
-
scrub (@scrub_i_am) reported@googlenest @madebygoogle why am I being billed for subscriptions I cannot cancel? Unable to cancel thru Nest app, Nest website, Google Account. Says I have no subscriptions yet I’m being billed for $240. I disputed it with my CC and requested a chargeback. Can someone please figure out wtf is going on?
-
OperationalGoon (@OperationalGoon) reported@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
-
Cassandra "Cassy" Coelho R.🪬 (@IDontCareBear1) reportedHey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea what’s happening?
-
brn (@Von_der_Land) reported@googlenest I am so sick of your ******* so called mesh routers and pucks going offline randomly multiple times a day. **** YOU!
-
Bryan Davis (@brycdavis) reported@googlenesthelp I did and was ZERO help. Just make gemini work.
-
Bass Grrrl 🎸🔬🐈🌲🌳🇺🇦 (@pookerella) reported@Google took #Nest and made it @googlenest and now my perfectly working thermostat will no longer work with the app after October 25, meaning it will no longer be able to be controlled remotely via WiFi. Couldn’t have happened at a worse time. I used to think Google was the better of the big companies, (with Apple, Meta) but it appears their need for control and obsolescence is just as bad if not worse. How dare you Google? You should be ashamed of yourselves. I know Nest would’ve never done this. Google, you SUCK.
-
brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
-
Tim Douglas (@awesomedud69) reported@googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?
-
Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
-
Warwick Kirk (@Warwick_GB) reported@googlenest is there an intermittent service issue atm please?
-
Ryan Malacina (@RyanMalacina) reportedMonthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?
-
MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
-
Leah Bass (@leahmbass) reportedHey @googlenest get your **** together. Why would you discontinue support on older generations of thermostats when they work perfectly fine. I bought mine brand new 11 years ago & it still works good as new. I’m not going to drop another couple hundred bucks just to use the app
-
Roman Eagles ⚛️ (@RomanEagles) reported@ahails @googlenest Yes, Nest Hub and Max plus the mini now as well. Buying an Amazon echo dot...problem solved.
-
DobieGillis (@EP1tch91469) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?
-
Legoboy2002 (@Legoboy20021) reported@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?
-
I didnt vote for him (@BirdChayser) reported@yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.
-
lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported@zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.
-
brn (@Von_der_Land) reported**** you @googlenest your hardware is nothing but less than a piece of ****.
-
Claire Ellis (@ClaireEllis_JPC) reported@googlenesthelp I’ve been waiting over a week for a response to my support log, your AI app gave me poor advice & I now have a non functioning thermostat & no upstairs heating. This is really poor customer service!
-
Bill Dixon (@WOsloop_ORD) reported@AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?
-
Denise (@YikesThisWorld) reported@GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, I’m done. All 4 will be replaced with competitors. #GoogleNest
-
Mark Nusbaum (@markjoby33) reported@googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,
-
Chad Boudreaux (@ChadB0826) reported@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.