Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mely Green
(@melygreen) reported
@googlenesthelp I'm in the US. Oregon to be specific. It might have began last week, but it seems to be a daily issue this week.
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Liam Dutton
(@Grynneman) reported
@googlenest Ok understood. As this issue seems to be happening on my Pixel 4 on a 4g network as well, with the only common factor being Voice Assistant not working, are you going to notify the Voice Assistant team as well?
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Drifty
(@black_jack_iris) reported
@googlenest None of my other google devices are having any issues. Signal strength is not the problem. I checked it last night with the Google WiFi app
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Jonathan Crass
(@jc8654) reported
@googlenest They used to. They're not working any more.
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Habs Real Fan
(@HabsRealFan) reported
@googlenest I just did using another device, same issue
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Mely Green
(@melygreen) reported
.@googlenesthelp I have a learning thermostat & for the past few days it resets the date to Jan 3 2017, & the time to about 12hrs off. Each morning I have to fix it. This is more unreliable than the constant loss of wifi connection despite it being the closest to the router.
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Ian Sharpe
(@sharpey1983) reported
1 of 2 #WiFi help needed.... #SkyQ will not work with @googlenest wifi. SkyQ box and mini box brings the network to a standstill and causes connectivity issues between Wi-Fi points. Almost like a DDos attack on my internal network, builds up through the day and then resets
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raymond badgery
(@raymond_badgery) reported
@googlenesthelp Got a problem with nest thermostat? History gone! Now switches on and off when it likes? Schedule not changed! Still there but ignores it. When it's Set a 15c during day it heats to 19c? Schedule still says 15c! Deleted them all and set up again, but still same!
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Jonathan Crass
(@jc8654) reported
@googlenest Google Home, Google Home Mini, Google Home and my Pixel 5. So it's not a specific device issue - it's an issue with Google Home/Assistant and Ecobee. Google changed stuff before and Ecobee stuff stopped working like this. Sounds like maybe it's happened again?
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Mark G.
(@Groucho1062) reported
@MintMobileCares @GoogleNest Got an issue where MMS messages (usually) don't show up on my phone. SMS messages show fine. I'm using #GoogleVoice to forward to my phone, so I don't know where the issue is. Any hints on troubleshooting?
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Amit Jalan
(@amitbug) reported
Hey @googlenest y'all really need to invest some time and effort to fix the pronunciations of at least ethnic names - people and places. It really should be embarrassing that search engine often knows the right pronunciation but your AI assistant doesn't.
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Neeta Sreekanth
(@NeetaSreekanth) reported
@googlenest Chromecast. I can’t sign into the best app on chrome. There is no option for Google sign in just the nest sign in.
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Phil S 🇸🇭
(@Phil_S_UK) reported
@googlenest I have a multitude of devices, but this is not a device issue, the linking process is completed in the Google Home app.
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Leo Liharma Saragih
(@leoliharma) reported
Looks like noisy problem and low audio quality song when playing @Spotify through @Chromecast still exist. Not sure where is the main caused from, is on my Chromecast or Spotify app? @googlenesthelp
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Joanna Oltman Smith
(@jooltman) reported
@googlenest Fix it on your end, please.
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GLCMCFC
(@sopranocrazy) reported
@googlenest @MikaelLjunggren They talk bollocks. Your service is poor at best
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Henry Lim 🖐🏻
(@henrylim96) reported
@googlenest it's fine. i already contacted the support. i tweeted this just want to show everyone how bad the product quality is 🙃
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Chelsea Swinford
(@chelseaemilee16) reported
Can any tech person help me. My nest guard was removed from my account by accident and I tried to add it back but now it won’t take a passcode. #google #googlenest #nestguard @googlenesthelp @Google
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Dra. Polanka
(@Polanka_MD) reported
@googlenesthelp Help ;(
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Leo Liharma Saragih
(@leoliharma) reported
I can't started my Google Assistant app, although I've tried to pressed the icon app on my android many times. Try to uninstall & reinstall again but still not working. @googlenesthelp @googlenest @Google
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Mikael Ljunggren
(@MikaelLjunggren) reported
@googlenest It's an intermittent problem that occurs mainly to my Samsung phones (Note10/S8) but has also happened to my Harmony Hub. Resolved by turning the WiFi Off/On on my phones but then it can happen again after some hours
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Austin
(@ElPrimeroAustin) reported
@CassieParkes @googlenest It looks like casting on Spotify is down atm.
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Henry Lim 🖐🏻
(@henrylim96) reported
@kennethrohde @googlenest So far: 3 GDEs, 1 Googler, and 1 GDG community member having the same issue 🙃
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Leo Liharma Saragih
(@leoliharma) reported
Looks like noisy problem and low audio quality song when playing @Spotify through @Chromecast still exist. Not sure what the exact problem is, from my Chromecast or Spotify app?! @googlenesthelp
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Michelle Serena
(@Meech227) reported
@googlenesthelp anyone else experiencing problems. Cameras and other products taking turns going offline tonight.
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Olga_Bolga
(@Olga_Bolga) reported
@googlenest your scheduling interface is terrible. Fix it. #technology
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instaSHINOBI ▶️ Glenn Batuyong
(@gbatuyong) reported
@lywyn @googlenest @madebygoogle Google basically ostracized every family who signed up for #GoogleApps to manage their family accounts Arguably the worst tech decision I ever made in my life. And it seems like it’s permanent, can’t migrate my family domain away; risk losing all our data, purchases etc
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Benny B
(@ThatGuyBennyB) reported
Hi @googlenest @googlenesthelp One of my customers is having trouble connecting the heat link to their thermostat. Tried all the steps online but the heat link is just staying yellow even when resetting. Any ideas?
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GLCMCFC
(@sopranocrazy) reported
@googlenest google thermostats are crap. the Nest Thermostat is ****
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Leo Liharma Saragih
(@leoliharma) reported
Looks like noisy problem and low audio quality song when playing @Spotify through @Chromecast still exist. Not sure what the exact problem is, from my my Chromecast or Spotify app?! @googlenesthelp