Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (44%)
-
Online Features (17%)
-
Website Down (13%)
-
App Crashing (10%)
-
Device Failure (10%)
-
Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Williams
(@mikolaus) reported
@googlenesthelp I was able to exchange at the store it was purchased at. Is there a known wifi issue?
-
Infusion Plumbing & Htg Ltd 🔥
(@infusion_andy) reported
@googlenest why am I constantly having to sign in to my app all of a sudden????
-
mmcneive
(@mmcneive) reported
@googlenesthelp our nest battery no longer holds a charge, blinking red after many attempts to usb charge/reinstall. Can you help?
-
adam davies
(@adamj_davies) reported
@googlenesthelp Hi, it looks like there is a issue with Philips hue Bluetooth bulbs and Google home. The bulbs don't use the bridge. They were working fine before Christmas but now they are not detected on the home app. There still work with the hue Bluetooth app. Any ideas?
-
James Cummings
(@jamescummings) reported
I ask @Google Home @googlenest wifi or @googlenestmini to "Count down from 10", and it does it out loud. "10, 9, 8, 7..." Put that in a #GoogleHome routine and it sets a timer for 10 minutes. Inconsistent. Trying to figure out how to have it count down in a routine.
-
me tweet pretty
(@ExActionFigure) reported
The @googlenest Yale lock is a stunning piece of hot garbage. My god, who designed this????
-
Crissy
(@CrissyStone0505) reported
@googlenest @madebygoogle Im having serious issues with my Nest and Heat Link!! Its reporting no power …. No idea why?! No issues elsewhere in the house. I can not get through to anyone… please help! It’s freezing 🥶
-
Julie p
(@Juliedwi_) reported
@madebygoogle @googlenesthelp our 3rd generation Nest thermostat has suddenly stopped working . It has a no power message. We have no heating or hot water . We have gone through the trouble shooting steps & our electrician has confirmed our power supply is working correctly
-
namastewoke
(@namastewoke2) reported
@madebygoogle @googlenesthelp You know what - I'll just have you work with my credit company on this and I'll also report you to the better business bureau — I hope others are too. I'm so aggravated, I've been patient for a few weeks hoping you'd fix this. **** you too.
-
The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp I have two nests in different rooms but they can both hear when I speak. Music starts on the one I want then transfers to the other. God these things are garbage...
-
Crissy
(@CrissyStone0505) reported
@googlenest @madebygoogle Im having a serious issue with my Neat thermostat and Heat Link? Can’t get through to anyone and it’s FREEZING 🥶 PLEASE HELP!
-
Julie p
(@Juliedwi_) reported
@googlenesthelp our 3rd generation Nest thermostat has suddenly stopped working. It has no power error message we have no heating or hot water . We have gone through the trouble shooting steps and our electrician has confirmed our supply is working . Please help
-
adam davies
(@adamj_davies) reported
@googlenesthelp No, I couldn't control the builds with voice control. The "this device is not available at this time" message plays. I can control all my other bulbs which use the smartlife app. It's just the hue bulbs that have the issue.
-
Dr. Luke Harmer
(@LukeHarmerMD) reported
@googlenesthelp one of my nest thermostats states it can’t find a Wi-Fi network. I’ve troubleshot every way I can and reset the nest multiple times. Can you help?
-
Lauren Foley
(@Lauren_foley) reported
@googlenest your app is TERRIBLE. It constantly logs you out while using it. Do you have plans to ever fix this or should we move to a different company?
-
Matt Deborde
(@RowdyDawg1984) reported
Hey @googlenesthelp why is your customer service so terrible? My wide has been getting disconnected from chats while trying to replace our nest doorbell. No one is willing to help with a solution! This is ridiculous and unacceptable
-
Jason Brown
(@PlayByJ) reported
@googlenesthelp Update: @googlenesthelp was amazing. They jumped right in and provided the help I needed. Defective unit has been replaced at no cost and replacement is working perfectly. Thank you!
-
Blair T Sawler
(@BlairSawler) reported
@gramcracker1884 @googlenest @madebygoogle I just asked for the same thing. Upvote! This new white noise is terrible.
-
Noah Arney
(@ndarney) reported
@ChelseaMDO1 I can't find @googlenesthelp @Google putting anything out about what to do to fix it. Did you get a work around?
-
Christopher Shennan
(@BigBear0509) reported
@googlenesthelp All resolved - it was broken and sorted a replacement
-
Funkoga
(@FunkaGelli) reported
@googlenesthelp Just got a new Nest camera, set up it up the Google Home app and my Nest app doesn't recognize it? Help!
-
Jarne Christiaens
(@JarneChris) reported
@arrobaratoncia @googlenesthelp I also have this problem with my Google nest hub since yesterday it doesn't rule at all
-
Maribel
(@Maruca2007) reported
@googlenesthelp need help with my Nest. It will not find Networks at all no matter how many troubleshooting steps I try. How do I resolve?
-
Kim Eure
(@kim_eure) reported
@googlenesthelp When we restart it, it never has any trouble finding it. Just staying connected b
-
Kim Eure
(@kim_eure) reported
@googlenest why won’t my thermostats stay online?!?! We’ve reset numerous times. Works for a day or so, then offline again!! Also have had to change the batteries 3 times since September! Help!
-
Simon Tibbo
(@SimonTibbo) reported
@googlenesthelp Assume this new Nest wireless cam will never integrate with the Nest app, and therefore not be able to utilise the Nest Aware subscription I pay monthly for? Seems a little broken to have an ecosystem all working perfectly in one app and now one camera standalone.
-
Crissy
(@CrissyStone0505) reported
@googlenest we are having problems with our heat link… all other electricity in the house is fine. I have tried calling and can not get through… please help! We are freezing 🥶
-
Rhett Wilson
(@rhettjwilson) reported
How do I get the @ring app to stop asking me to login? It is the only app I have that won't stay logged in. I'm about to replace it with @googlenest
-
Jamie 🌸🦋
(@jamiessaidwhat) reported
Is there not a way to actually speak to someone in support at @Google ? I am having the worst time with my nest cam and everything I search just brings up topics that don’t help me. This is so frustrating. @googlenest
-
Travis
(@boldsytech) reported
@rhettjwilson @ring @googlenest I had that issue and finally deleted the app and reinstalled