Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (51%)
-
Online Features (19%)
-
App Crashing (9%)
-
Website Down (9%)
-
Device Failure (9%)
-
Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Dixson
(@mikedixson) reported
@googlenesthelp It's been happening regularly for over a year. A search of your own support pages shows many many people having the same thermostat problem and everyone who's reached out to Google just be ignored. Model shows as Display-3.4. Software 5.9.5-2, no updates available
-
Joey Ricard 💎
(@Joeyricard) reported
@googlenest I’m still perplexed with how bad your app is… we’re in 2022. 1. let people manage subscriptions in the mobile apps, 2. Let people choose the time zone they want on their cameras, stop forcing it. It’s annoying.
-
Joshua Wright
(@joswr1ght) reported
@flakpaket @googlenest I just got a Nest (Display-3.7/Backplate-5.26/S 6.2-27) and I'm having problems where eco keeps turning on even though I've turned it off. It seems like if Nest doesn't detect motion, it decides to turn temp down, despite my telling it not to do that. 😡
-
Jen
(@msgreenjeans) reported
@GraceMahoney26 @googlenest We had the same problem, called emergency heating company- they said it’s always nests, they won’t install them anymore. Our heater is fine. The best is the problem. They’re installing a new thermostat now.
-
Roly
(@rocan) reported
@googlenesthelp Don’t think that would help it’s buggy on my partners phone too. But beyond that the Ui is just less useful. I get you want to make things more seemless but not convinced the home app is the way.
-
Kohaku
(@Kohaku1910) reported
@googlenesthelp I have a Battery Nest Cam, I didn't get to troubleshooting. But it doesn't want to charge, I use the cord that came with it, and none of my other cameras have any issue at all, but just the one either doesn't accept the charger, or stops charging within 2 minutes of registering
-
Kohaku
(@Kohaku1910) reported
Hey uh, @googlenesthelp, I'm having an issue with my nest cam. and when talking to online support, idk who was more confused, me, or the tech support. So uh..yeah..think we can get this resolved? I'd really like to figure out my cams issue.
-
Andrea Marshall
(@Ang1681) reported
@googlenesthelp my heatlink has stopped working error H71, no power or lights showing so cannot reset
-
Casper Chang
(@GIGIGUN) reported
@googlenest Today, the end of. 2022, I still encounter this problem.
-
Thomas Kane
(@tommyk57) reported
@googlenesthelp no Wi-Fi connection on nest, but other devices can connect. Help?
-
John Meyer, AF4JM
(@af4jm) reported
@googlenesthelp 3rd gen... I use 'em like set it & forget it and love it with a couple exceptions... this issue that started since I tried to turn on Nest Renew (only to find I get billed at constant rate, so doesn't help)
-
talon
(@its44Talon) reported
@GoogleNestHelp Like many others, the wifi stopped working on my Nest Thermostat. I spoke with customer support and the steps did not work. I asked for a supervisor to contact me. No one has reached out in several weeks. I really need someone to help me fix this. Thank you!
-
Bryce Garcia
(@BryceWGarcia) reported
5. Thermostat Save yourself from high utility bills. Remotely manage the temperature in your home. Know if there’s a problem or prevent your guests from keeping it too hot or cold. I use @googlenest
-
William Gaylord, MD
(@Doctor_GWill) reported
Turns out when weather gets below -4F your @googlenest doorbell turns off. Never thought I’d have this problem
-
JJ Johnson
(@JJ_Wayne_J) reported
@googlenest of all days, my thermostat quits responded (wifi W5 error) during a ‘generational freeze’. This is the 3rd replacement in 1.5 years. Don’t buy them.
-
Macaw
(@justcallmemacaw) reported
@googlenest — please fix your sound machine timer! When I tell it to play for 20 minutes, I don’t want to play until it wakes me up and I have to tell it to stop.😭
-
Theodor Heiselberg
(@sukkerfrit) reported
@googlenesthelp please fix the problem with casting to speaker groups. This feature is as stable as the pease in the middle east.
-
Fast Brain Sloth 🦥
(@sleepyslotho) reported
@googlenest @google Help?? My 4 home Nest Minis had (miraculously) been working quite well for a while. Then I asked one to set a reminder for me, and it said I needed to activate voice recognition. Suddenly everything went wrong. Went into Google home app to change
-
Michael L
(@theTURT_22) reported
After tonight you couldn’t pay me to ever use @googlenest ever again. These things are TRASH!
-
Dan Kessler
(@dkessler31) reported
Temp: -6, Wind Chill: -40’s. Google Nest decides this is the perfect time for the battery to die (apparently known issue) and @googlenest says sorry we can’t help you. So glad I paid so much for the stupid thing just to have to buy another since it’s already installed 🤬
-
Dan Kessler
(@dkessler31) reported
@googlenesthelp It’s stuck in a reboot loop. Starts to boot up, locks up and then restarts. Saying it will be back in a bit. Based on what I see online it’s a faulty battery. The new one I had to buy to heat the house is working perfectly fine so we know the problem is with the unit
-
Pixel Preet
(@pixel_preet) reported
@josephradhik They did the same **** with @googlenest
-
vet381
(@vet381) reported
@googlenesthelp Your company was of no help. Complete waste of time.
-
Roly
(@rocan) reported
@googlenesthelp The issue here is I want the new cam on the nest app or you to actually make the home app good. Which I think would be much harder than more specific apps focused on a particular use.
-
Alyssa Lee
(@thisisalyssalee) reported
Coldest day of the year and the Nest has a 🙃🙃 system issue 🙃🙃 Does anyone have a thermostat they like?? The @googlenest is the most annoying.
-
kj
(@Kjerstinism) reported
My @googlenest acting up during a winter storm is the worst. This is already a replacement one I've had for some years.. however the same problem from last time just started. I've had to charge it multiple times. Wtf
-
Roly
(@rocan) reported
@googlenesthelp It’s the home app that is the problem. It does too much and has a horrible UI and missing features. Like I cannot even control the hot water on the thermostat. The camera part crashes often and scrubs really poorly compared to the best app.
-
Theo Bennett
(@Theo_Bennett_) reported
Hey @googlenest instead of telling me my furnace may be broken, how bout just remind me to update my app? Seemed to resolve the issue immediately. I literally have 7 followers. You’ve been put on blast blast.
-
John Meyer, AF4JM
(@af4jm) reported
@googlenesthelp 2 other missing features (unrelated to this issue)... (1) 2-zone unit support (i.e. don't try to run fan only downstairs while cooling is running upstairs, because it's the same unit so cooling is on)... (2) Nest Away should support multiple phones because few people live alone
-
Dan Kessler
(@dkessler31) reported
@googlenesthelp The ultimate problem is that there is a known battery problem and it’s gonna cost me full price to fix it.