Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Sign in | |
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Coni
(@conicam) reported
@lukeeyler24 @NBCTheVoice @googlenest Maybe that’s the problem. Everyone sounds ‘off’ to me. Hasn’t been good at all so far.
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Dennis Parker
(@Xentagz) reported
@googlenest Done. Same problem.
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Peter White
(@peterjwhite) reported
After some tinkering, it appears that two Nest Audio's *paired* have an unacceptable ~1 second lag when connected via Bluetooth for video audio. However a small insignificant lag when a single Nest Audio is connected. A hardware limitation? Or can @googlenest advise how to fix?
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torri’s gf
(@hdebeliso) reported
@googlenest why ******** do i gotta charge my thermostat???? it’s WINTER I DONT HAVE TIME TO WAIT IN THE COLD.
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Jeff Burnett
(@realJBBurnett) reported
@googlenest Looks like a reboot did the trick. Audio is playing through Bluetooth headphones. Thanks for the help in trouble shooting the issue.
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RachMc
(@rachmcall) reported
@googlenest password reset email does not arrive and is not in Junk / Spam please help
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Abhishek Nag
(@abhisheknag) reported
.@googlenesthelp the display on my 4 month old Nest Hub has stopped working. There doesn’t seem to be a way to request a repair or replacement on the device, on your site, or on the Google Home app. Please help!
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp my thermostat has lost connection to my Wi-Fi and I’ve tried all the reset procedures on your help page but no joy. Not showing w5 error. Was working perfectly until yesterday. Help please
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Liz🦋
(@lizreyesolivo) reported
from
Bakersfield, California
@googlenest OKAY GOOGLE PLAY BAD BUNNY
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Damien Wong
(@damien_wong) reported
@googlenesthelp hi there. I’m having an issue with my Nest Router and need help. My Apple laptop connects to my network, but iPhone, Apple TV and iPad do not. I’ve gone through all the network diagnostics already, but can’t seem to find a solution. Help, please.
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JORDAN PROBLEMS
(@NNNADROJ) reported
@googlenesthelp having trouble with my nest thermostats and my point. They all show offline. I have done all the troubleshooting. Looks like problem started about 6 hours ago.
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Frank
(@yuggniiks) reported
@googlenest Same results. Chromecast with Google tv is buggy with, Google products¯\_(ツ)_/¯.
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Andromedia
(@SparkGoddess) reported
@googlenest my devices aren't responding when asking to play songs. Two year old loves kid songs at night and streaming white noise in other rooms not working. Reboots didn't help
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest Just unlinked & relinked philips hue. I still get the error even though the voice commands are working
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Mahesh Srinivasan
(@mashsrini) reported
@googlenest Both my Nest Thermostats that control 2 different furnaces are not turning on the heater. I did a restart but has not fixed the issue. Urgent. Need immediate support.
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Simon Rogers 🌱
(@midniteuk) reported
Hey @googlenest - when I ask google home to turn the (@tweethue) lights on, it does but then it says "Sorry, it looks like philips hue is not available right now". Guessing it's an api issue but thought I'd let you know none the less.
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아저씨🇺🇸👌👀🤭
(@H4cqx3gkkDeFgO7) reported
@googlenest my thermostat won't heat, it just says "in 25 minutes" and never gets warm. WTF!!!!!!!!!!
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp But within an hour or two it’s shut down again. This means I’m having to manually control heating and hot water, which is frustrating to say the least.
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp The other thing to note is that the thermostat won’t hold its charge. When it’s on its base it quickly loses charge and shuts down. I’ve tried recharging it using the USB port in the back of the thermostat and then putting it back on the base when it tells me to......
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest I can control through the app, voice control works it just gives me an error after. I said sync my devices & it said 2 things weren’t available & I should set them up again
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Cooper Pierce
(@CooperPierce16) reported
@googlenest The router is blinking with I white light like it’s supposed and I always have the trouble on the screen that shows the router with the blue circle around it and it tries to look for a connection but it always says that it’s failed even if I am connected.
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Dawid
(@Dawidir) reported
@googlenest Why ******** are you starting Anime against my will
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp I haven’t exactly timed it but I did charge it overnight on Sunday and then within a few hours it had lost its charge and shut down. When I’ve charged it during the day, after a couple of hours it displayed the message telling me to put it back on the stand. Hope that helps
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2020eyes
(@Upton1000) reported
@NBCTheVoice @googlenest Tonight‘s episode so far has been the least appealing of the entire season. Off key singing, poor voice quality, dull music selections. I miss Ryan.
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Hope Vidal
(@HopeOprahVidal) reported
@googlenesthelp @googlenest hi google, I have sent several direct message for help and still no one is getting back to me. I have been trying to resolve the issues since September. Could someone get back to me please
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dysfunction
(@dysfun_ky) reported
@googlenesthelp @emmymegannety Hi, I am having the exact same issue. 2 brand new Nest Minis, seem to be working fine but I can’t add them to a speaker group because it says they aren’t connected to the WiFi
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JR
(@JRLoudon) reported
@googlenesthelp Is there any way to tell Google Nest WiFi to always give particular devices 5GHz when in range? It's incredibly frustrating to be on a video call and realize my speed is terrible because I'm on 2.4GHz. I may need to return these if I'm unable to find a fix.
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Cooper Pierce
(@CooperPierce16) reported
@googlenest I’m setting up my new google nest WiFi and I’ve got to the screen where the nest is trying to connect to my device, but the problem is that I’m connect to the nest but it doesn’t register that! It’s giving me a lot of trouble and your help center isn’t working at all.
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Simon Rogers 🌱
(@midniteuk) reported
@googlenest I've done as you've asked but I'm still getting "Sorry, it looks like Philips Hue is unavailable right now" but it still does turn on/off the lights before saying that. It's not a massive issue, just would be nice when it's resolved. I expect it's an api issue between home & hue.
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Henry Lim 🧳🏖☀️
(@henrylim96) reported
@googlenest Done. The issue persists