Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Website Down (21%)
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Online Features (10%)
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App Crashing (10%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| App Crashing | ||
| Sign in | ||
| Errors | ||
| Device Failure | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Rubies are Red...
(@jlrdfw) reported
@googlenesthelp wth google. It’s been an hour with no comment or notification that your outrageously priced products aren’t working. Status page still shows all okay and down detector spiking. Note to self return the new generation google cams
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Skwerl
(@Skwerl23) reported
@googlenesthelp the indoor wired cams just went offline in the home app. But they are still recording to nest aware. Halp!
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Luisa-Christie 💙
(@luisachristie) reported
@googlenesthelp I moved everything & plugged directly into the mains and it’s still the same… I bought a new one but it’s no annoying this one won’t work - maybe I need to try and borrow another tv to try it with to see if that’s the issue (altho hope not cos can’t really afford a new one)
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Sam Riojas
(@RioWare) reported
@googlenesthelp Hey team, my Newer indoor nestcam is reporting offline suddenly. It’s connected on my wireless network, even after a power cycle. Do you have an outage issue?
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بورن
(@JasonBournId) reported
@googlenest server is down!
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Jeff
(@mcclurejeff14) reported
@googlenesthelp 2 thermostat down. Connected to Internet but not showing online on app
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Alex Seage
(@Alex_Seage) reported
@googlenesthelp all my Nest cameras cant connect to the live feed. Ran speed test on Nest Wifi and all works well. Located in FL. Is there a current outage?
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Corey Arquette
(@ArquetteCorey) reported
@googlenest can you guys fix your fuct up replay I’m so tired of it freezing up or glitching out. It’s not my internet it’s your BS camera hub. Can’t believe I pay a sub for this crap
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Tchelsy
(@Tchelphiz) reported
@googlenesthelp my app says my thermostat and nest conmect are offline for 35 mins now 🙄🙄😒😒
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Arti Eero
(@idkartemis) reported
@therealmania @googlenesthelp Yeah! My thermostat itself is connected to Wi-Fi and is working in general, just the server seems to think it’s offline so I can’t control it with the home app or google assistant 🤷🏽
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Arti Eero
(@idkartemis) reported
@googlenesthelp nest server seems to be down for a lot of people and it’s affecting my thermostat now as well. Any updates regarding this downtime?
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Sam Riojas
(@RioWare) reported
@Skwerl23 @googlenesthelp I’m having the exact same issue.
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Arti Eero
(@idkartemis) reported
@jashansen @googlenesthelp Yeah! It seems like it’s definitely just a server/app issue. My thermostat is working I just can’t control it remotely even though it’s on Wi-Fi
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Ketul C. Popat
(@ketulpopat) reported
@madebygoogle @googlenesthelp is there issue with Nest devices? Everything is offline, the devices are connected to wifi but app shows all offline
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jfreemind Gaming
(@JfreemindGaming) reported
@googlenesthelp @Jakenovak Can't control my best via Home App. Been down about an hour.
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Rubies are Red...
(@jlrdfw) reported
@ed_cruzat @ArtemR @googlenest It’s the worst
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ethostrong
(@ethostrong) reported
@googlenesthelp MAJOR bugs that have taken down our Nest Guard and now put my family at risk.
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Joshua Cannon
(@dieselshroom) reported
@googlenesthelp @Skwerl23 My guard and Yale lock are offline for probably about an hour so far.
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Rob
(@RobStormbreaker) reported
@googlenesthelp why are my Nest security products offline? Are you doing maintenance and just didn’t notify anyone? My doors sensors, thermostat, and alarm system are all offline.
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Andre
(@sierravandre) reported
@googlenesthelp my nest guard has been offline for 30 mins. I know it’s connected to the internet. What is going on?
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Li Ma
(@lima8338) reported
Hi @googlenesthelp is Nest Server down? My nest thermostats are connected to wifi, but they are offline in Home app.
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8 mental illnesses 👻 under a bedsheet
(@MoonyWink) reported
@googlenesthelp @JosiGioCalles Getting the same issue here in the UK
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TAB
(@TAB8FH) reported
@googlenest my nest thermostat app says offline on my phone, but the unit itself is still online how do I remedy this?
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SébFM Lapin
(@sebfm_lapin) reported
@googlenesthelp @ManuuMejias @googlenesthelp Connection is working through Yeelight but not through Mi Home. Apparently it's not concerning people using China Mi Home servers, here, only services from other servers than Mainland China may be impacted (Mi Home France Server here)
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MPI
(@MPICreates) reported
@googlenesthelp We installed the thermostat about four an a half years ago. The issue seems to have started yesterday after the 6.2-22 firmware update was pushed. I do not have any schedules of any kind set.
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Jason Hansen
(@jashansen) reported
@idkartemis @googlenesthelp I’m starting to have this exact issue. The app on my iPhone was stating the heat was on, but it wasn’t. I thought my furnace was broke. The physical thermostat showed it was not heating.
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Denise Peña
(@DenisexLoves) reported
@googlenesthelp hi my nest is not connecting to wifi and I have run through all the troubleshooting for it. Can you help?
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Luisa-Christie 💙
(@luisachristie) reported
@googlenesthelp Thank you - I factory reset it from the device as it couldn’t be found on my Google home but even after that it still won’t show up. There is 3 bars of wifi in this room so I don’t understand why it’s not working… So frustrating
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Joel G
(@dohmez) reported
@googlenesthelp @madebygoogle Nest Guard went offline earlier today, followed by Thermostat a few minutes ago. I've tried rebooting Nest devices including Nest WiFi. Nest Cams are still online, as are Protects. Nest status dashboard shoes no issue but there's clearly something up
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Mani Amini
(@therealmania) reported
@googlenesthelp my thermostat in the app is showing as offline. It is not offline. I have confirmed at the thermostat. Help!?