Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (48%)
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Online Features (18%)
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Website Down (10%)
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Device Failure (10%)
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App Crashing (8%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
App Crashing | |
 Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt Jackson
(@Kurtiejax) reported
@googlenest “Sorry having issue connecting to lights”
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mateus costa
(@mateus84) reported
@googlenest EVERYONE DO NOOOTTT BUYYY THIS NEST THERMOSTAT!!!!! HAVE THR SOME I. EEROR W5 FOR MONTHS AND YHE COSTUME SERVICE DONT HELP AT ALLLLLLLLLLL
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Jeff Burnett
(@realJBBurnett) reported
@googlenest @googlenest thanks for the prompt reply. I noticed not too long after I bought the device. I got it when it dropped in stores. It's the only app I am experiencing any issues via Bluetooth. Haven't really trouble shooted it yet since I mostly watch through the the speakers.
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Lou D
(@LoveRescuePups) reported
@googlenesthelp my Nest is no longer finding any networks. I have a Google router, I have restarted, reset several times and manually entered wifi info and still not able to connect or find it. Please help!
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Alexandra
(@adk_2110) reported
@googlenesthelp Both our therms show that heat is being generated but the furnace is not turning on and our house is cold. It seems like a lot of folks have this problem based on support threads (several threads, some with hundreds of responses, all now disabled). Please help.
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C P
(@CP25813683) reported
@googlenest if you are looking for mesh network setup, I would have second thoughts regarding this expensive setup. Reliability and stability are an issue, along with support. More to come based on my actual experience using Nest WiFi...
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ani betts
(@anaisbetts) reported
@googlenest Everything works but the app. Every account that was associated with my Google Home household is now permanently locked out of the app, it shows an error on start and you cant do anything. Support told me to "wait 24 hours and see". Unsurprisingly that did nothing
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Soy Palolis
(@Palolis_R) reported
from
Denver, Colorado
@googlenest I have restarted the Chromecast as well as factory reset (annoying because I have to set everything up and sign in to all TV services again). As mentioned, tried different TVs, different HDMI ports and power connected directly to a socket or to a protected power strip.)
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Jee hom
(@mirepoix168) reported
@googlenesthelp Link only goes to google search page without results. Can you send revised link? Also how can I save down the clip?
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Ryan Mobley
(@MobzzMusic) reported
@Google @googlenest if you could please...please figure out a way for my Nest to not play Spotify when one of your commercials comes on that would be great. -Someone who’s heard the first 5 seconds of This Is America 200 times now. #help #googlenest
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LeslieDiane - 🧡 🇺🇸
(@Leslie68646713) reported
@googlenesthelp I'm in the app now. It's just showing my cameras are offline. There's no issue with the wifi.
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LeslieDiane - 🧡 🇺🇸
(@Leslie68646713) reported
.@googlenesthelp is your service down again. My cameras will not connect to my wifi and there's no reason I should be having an issue. My wifi is working, I haven't made any changes, I've tried connecting the camera to my computer. Nothing is working.
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Jason Barnett
(@JsonBarnett) reported
@googlenesthelp my Nest learning thermostat stopped connecting to WiFi. I have reset the device and removed it from my app. I checked my wifi network and completed all the steps on your website. Unfortunately nothing worked. Please help
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samati
(@samati) reported
@Kurtiejax @googlenest Hey guy, I was having the same issue but I waited about 30 minutes and tried again, and now they work. YMMV of course.
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Chris Sturwold
(@SkipIsChris) reported
Hi @googlenest and @Google and @madebygoogle. I log into Google Home with my Google account. When I sign into Nest I hit the "sign in with your Google account" button. This means I do not have a specific Nest account. So now I can't log into the Nest app on the Android Bravia TV.
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Nujad Bolivar
(@IronicHandle) reported
@googlenest help my home in the Google Home app was randomly deleted 🚨
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Lou D
(@LoveRescuePups) reported
@googlenesthelp This issue just started for me 2 days ago. I have restarted, reset, entered wifi info manually, and reset my google neat router. Nothing works to get my best thermostat back online.
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Jeff Burnett
(@realJBBurnett) reported
@googlenest @googlenest I thought the issue would go away with the latest updates to the device but they have not.
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Ryan Cosby
(@RyanSGF) reported
@googlenest @Kurtiejax The GE servers are down. Second weekend in a row.
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Adam Huestis
(@adamhuestis) reported
@googlenesthelp This issue just started for me on Nov 23. I have restarted modern, router, and nest thermostat 3gen. Nothing works.
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mzyvn6
(@Mark3yWard) reported
@googlenesthelp @Gadgetboy1980 Is Nest down again ?
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Angel Rafael
(@angelrafael) reported
@googlenest how do I setup smart devices that are using 2.4 to connect, if I can't force my pixel 4 to switch to 2.4? I'm looking for a more elegant solution than using an old phone that i keep for exactly this purpose... #help #techsupport
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Vijay
(@Vijay_SRK) reported
@googlenest Changed from modem to router. Have restarted already. Not sure what the error is.
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Function_1st
(@function_1st) reported
@googlenest Thank you for following up with this issue. No, from my phone, the exact query returned the air pollution info for Mumbai from a website called OneIndia but G Assistant didn't read it out aloud. Is that bcoz my Lenovo Smart Clock is made/purchased in USA model, brought to India?
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Brett Rogerson
(@snypelife) reported
Hey @googlenest my Protect has an yellow ring of death, and telling me to replace it. But I haven’t had this thing for that long. Pls help?
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blackpilled bimbo
(@gaybimb0) reported
@googlenest It’s not working with HBO Max, I’m not sure if the problem is with HBO Max or with the Chromecast, I’m gonna try it tomorrow
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Liz Wood Realty
(@LizWoodRealty) reported
@googlenest is there any human support for products? I bought a Yale / Nest door lock and it won’t connect. I think the Connect is broken.
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ani betts
(@anaisbetts) reported
@googlenest Google Pixel 3 / Samsung Galaxy S20, reinstalling doesn't help
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LDN to Brighton
(@LDNtoBrighton) reported
@googlenest Yep, that’s an issue if the camera can’t pickup the WiFi... My phone is next to the camera and has full signal, the camera refuses to recognise that network even though 2 other cameras are on it. Nest equipment fails far too easily in my opinion. Based on over 3 years use.
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skoyles
(@skoylesa) reported
@googlenest it is; i did; safari and chrome working same (i.e., not working the same way) they are automatically set.