Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (17%)
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Device Failure (12%)
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App Crashing (10%)
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Website Down (10%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure | |
| Didcot |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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ElEsteep
(@ElEsteep) reported
@googlenesthelp Are you guys competing for the worst product known to man. I can even contact customer support…..
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Jawahar Jasthi
(@jawaharjasthi) reported
@googlenesthelp our nest thermostat won't connect to wifi although all the other devices are able to connect. Reset and poweroff did not help either. Could you please help us ?
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Hit Em Where They Ain't 🍐🐢
(@BillyJura) reported
@nicholosberry Yes, and often amazed. Looking up an error code from @googlenest this morning and nobody remotely local came up...yet 10,000+ agencies post the same cold weather tips
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Petrol_Head
(@petrolhead_UK) reported
@eakangk @googlenest sounds like Google have a problem! Mine went this week too ! Perhaps they’ve sent a corrupted update out ?
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Jim
(@porttacksailor) reported
@TedNesi @googlenest Charged up the @googlenesthelp thermostat that had gone offline. Was back working but now it’s offline again. Might have to go back to the other thermostats.
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Stef Bontinckx
(@stefbontinckx) reported
@googlenesthelp Hi Google Nest 👋 when will you please fix the software bug where the indoor chime randomly stops working? It’s been going on for years now.
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Jim
(@porttacksailor) reported
@TedNesi @googlenest One of mine went offline, battery too low. Whole house dropped to 55. Fortunately no frozen pipes, but not a great performance by the @googlenest
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Neil Whitaker
(@nw3777) reported
@googlenesthelp Hi Google Nest. My Nest has suddenly stopped working on the App and shows offline. I've tried all the options in rebooting both the Thermostat,my Router and other options but still nothing.
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Matthew K. Pelkey 🇺🇦
(@MatthewPelkey) reported
from
Buffalo, New York
@RyanSajdak @googlenest keeps trying to turn my heat down and I keep having to yell at it.
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Timothy Finnegan
(@tfinnegansr) reported
@TedNesi @googlenest Too soon to blame the baby for the problem yet?
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Michael O'Connell
(@mikeoconnell1) reported
@googlenesthelp One of our 3 Nest thermostats will not connect to the home wifi. Has worked fine the last several months. Have tried resetting but refuses to connect. Looks like this is a known issue. Would like help. Thank you.
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GRIPPEDx
(@GRIPPEDx) reported
@googlenest ARE YOU EVER GOING TO FIX THE APPLE TV APP FOR MIGRATED ACCOUNTS?
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Peter Bailey
(@bails43) reported
@TedNesi @googlenest Yes - same issue.
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Heidi Waters
(@heidi_waters) reported
@TedNesi @googlenest We disconnected the A/C wire and that did the trick. Temporary fix until we get a different power source. Apparently the a/c shuts down as a precaution in suoer low temps.
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Roberta Butler
(@rbutler23) reported
@TedNesi @googlenest We just replaced our @googlenest thermostat with a good old-fashioned digital thermostat. Nest kept sending “offline” message and could only be fixed by being within about a foot of the device! Reason we got it was for remote management. Dump it!
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David Dadekian
(@dadekian) reported
@TedNesi @googlenest I get it, first world problem, still annoying I’m sure.
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Jim
(@porttacksailor) reported
@googlenesthelp Learning, either Gen 2 or 3. House is stuck at 55. Thermostat has been set to 65-68 all day but not warming. Furnance is running. Getting some heat, but thermostat 1 has gone offline 2x today.
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David Holley
(@DavidAHolley) reported
@TedNesi @googlenest Never had an issue. We have two in different homes and have never had an issue. We do not use the smart features - only the remote capabilities and monitoring from afar, but never in 7-8 years had an issue. Surprised really.
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Ted Nesi
(@TedNesi) reported
@porttacksailor @googlenest Battery the problem for me too, I think! But not sure what initially kicked the Nest into a power problem.
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iticer85
(@iticer85) reported
@googlenesthelp help! My nest protect won’t reconnect to my account and I no longer have the QR code or code. Is there a way to link to my account still?
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Raquel
(@raquel_wofford) reported
Suggestions on doorbell cameras? I’ve been having issues with my @googlenest doorbell for months and there’s no possible way to talk to an actual human 🙄 and the troubleshooting answers they give online are not working!
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G Valentine
(@RI2APAC) reported
@TedNesi @SenArchambault @googlenest If you're in the market for a smart thermostats that use a common wire for power let me first help you pick out a shotgun so you can blow it off the wall in frustration. What a pain in the *** for older systems, i.e. running new wires.
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JC3.
(@CONYERSTHREE) reported
Does anyone else’s @googlenest repeatedly turn the temperature down in their place? I’m getting very frustrated here folks.
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Gina
(@OceanStateWitch) reported
@TedNesi @googlenest Hubby does hvac and we have American standard thermostats. No issue. Nest cameras have become useless needing two diff apps between google home and nest.
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TeachWithIntegrity
(@IntegrityTeach) reported
@TedNesi @googlenest I threatened divorce if my husband installed one. Thankfully, he backed down.
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Gaming Police Department
(@GamingPoliceDP) reported
@Google @googlenesthelp When I create a speaker group I always have to manually adjust every speakers’ volume in the group. They are never at the same percentage. Even if they are the same and I adjust the main volume in the group it shifts the volume on some speakers. Help #lol
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GRIPPEDx
(@GRIPPEDx) reported
@googlenesthelp Please fix your apple tv app for migrated accounts
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Stef Bontinckx
(@stefbontinckx) reported
@googlenesthelp Everything in the chime is well connected. Like I said, and have shared before with other examples of people experiencing the same issue; it’s seems to be a software bug.
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Jeff Fortin
(@JScout33) reported
@TedNesi @googlenest Do you have the blue C wire attached to your Nest, or was it just 4 wires? They advertise it works without the C wire, but in reality, it should have the full time wire hooked up to power it without playing with the battery. May need to run new thermostat wire to fix…
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Michael O'Connell
(@mikeoconnell1) reported
@googlenesthelp I have the NEST 3rd generation wifi thermostat. No error codes. Have tried the troubleshooting. Does not even recognize the home wifi. The other 2 we have work fine.