Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Device Failure (38%)
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Online Features (21%)
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App Crashing (21%)
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Errors (13%)
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Sign in (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clementon |
Device Failure | |
| Santa Cruz |
App Crashing | |
| San Francisco |
Device Failure | |
 Duncan |
App Crashing | |
 Zürich |
Online Features | |
 London |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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𐌔𐌊𐌏𐌋𐌕ᚺ𐌄𐌵𐌔
(@skoltheus) reported
It's a well known issue and all of these devices should be replaced no question. Why would I buy another Nest product in any capacity after this? I can't believe I was told to go buy another and they wouldn't replace it. Unbelievably disappointing. #nest #googlenest #google
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twitsforbrains
(@twitsforbrains1) reported
@NoKapRich @googlenest @googlenesthelp When I broke my right arm, I had to show the doctor my left arm so they would know that it was broken
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James Jordan
(@JJordan918) reported
Y’all. Whatever you do in life, don’t get a @googlenest thermostat. They can’t work very long without a c wire, they can’t figure out whether to connect to the 2.4ghz or 5ghz band of your Wi-Fi, the UX is garbage. It’s a seriously terrible mess.
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Benny Pang
(@bennypang) reported
@googlenesthelp is something down? As of yesterday I can’t login to the iOS nest app with my google sign in that had been working for over a year. Tried reinstalling app and signing out and in with google.
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Michael McElroy || @twittilating@universeodon.com
(@twittilating) reported
@googlenesthelp Every single one of my Google Home/Nest devices is just reporting that "there was a glitch" today, despite being rebooted multiple times. Only the Assistant on our phones works.
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flashdba
(@flashdba) reported
Message from @googlenest app: there’s someone at your door Me: who? Nest: Your login has expired. Please log in Me: What? Wait… Nest: please follow this complicated process to confirm your identity Me: *follows instructions* Nest: There’s a problem. Please start over 1/2
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Lucinda Guari
(@lucindarilp) reported
@brulion @googlenesthelp When I had a case like yours I tried the support team, as usual they are always not helpful then I was referred to @clintsupport9 on instagram who helped me recover my account, send him a message he’ll help you
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ᴹᵃᵗᵗ
(@HearITfromMatt) reported
Hi @googlenesthelp "Your Google Support Inquiry: Case ID [8-4404000033937]" got assigned to the wrong team and now it's in a black hole. Warranty claim since 27 Jan. Help?
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Ⓜ️att Hall
(@mdh685) reported
@googlenesthelp hey google, my Nest is no longer connecting to my wifi. It doesn't detect any networks. I've only had it about 4 months. How do I fix this?
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Stephenbuchi
(@okolistephen000) reported
@DotLive_1 @googlenest I suggest you go chat the person that fixed mine when I had similar issue last week💙🥰@smith_crackz
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Jen Keane
(@zenbuffy) reported
@googlenesthelp Yes, h71. That's why I was in the help docs. Both pages refer to the same type of thermostat. They just have different times on them.
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Omid
(@otahouri) reported
@googlenesthelp Fixed it! I had previously restarted both my modem and router multiple times, as well as restarting and resetting the Thermostat and Protect. Nothing was working, so I resorted to resetting my router. I suspect there was some lock or DHCP issue. All good now, though!
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Tastietreats
(@tastietreatstv) reported
Why are my speaker groups suddenly not working @Google @googlenest
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J-man Rocks
(@MrHrocks) reported
Hey @googlenest, my router is less than 2 years old and took a crap on me. I've been troubleshooting for the last 2 days finally broke down and bought a new router, not a Google nest, and everything works great. For whatever reason router was not accepting signal from modem
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Brian Blues
(@BrianBlues) reported
@googlenesthelp can you make your product less painful to use? The nest thermostat keeps turning itself to Away for no reason! I use it on my iPhone and it wants me to login every time and it can’t seem to remember that!
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Stef Bontinckx
(@stefbontinckx) reported
@googlenesthelp Everything in the chime is well connected. Like I said, and have shared before with other examples of people experiencing the same issue; it’s seems to be a software bug.
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Neel
(@neeldesai1992) reported
@googlenest I just bought nest thermostat 2 days back and it started showing some issues. Display is not working fine. It is not responding to any physical interaction. Can i get a refund?
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nashtn
(@ajp105) reported
It’s official, I’m gonna have to switch the @ring doorbell! @googlenest is terrible! If I wanted to be able to talk to someone outside I’d have to wait five years for the swirl to stop going around! 👎🏻
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Kat Naish
(@KatNaish) reported
@googlenesthelp @weecuppatea Any fix on this yet? I have 3x pebbles, tried everything but no BBC radio since Oct 2022. At this rate, they're going in the bin. I dont wanna listen to other stations. Help!
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iticer85
(@iticer85) reported
@googlenesthelp help! My nest protect won’t reconnect to my account and I no longer have the QR code or code. Is there a way to link to my account still?
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Benny Pang
(@bennypang) reported
@philntheblank_ @googlenesthelp Same thing happening to us. Migrates to google sign in long ago. Was working fine until yesterday. Same issue. Tried logging in with google account then does nothing.
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Eakan
(@eakangk) reported
@petrolhead_UK @googlenest They will replace it for free. Login to support.
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Jeremiah Cox 🦆
(@JeremiahCox) reported
@googlenesthelp Under a year old Nest isn't working because it cannot connect to wifi all of a sudden. Rebooted our router as well as the Nest. Kind of an urgent issue with the weather changing a lot. #google
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Michael Tyler
(@TheMichaelTyler) reported
@madebygoogle @googlenest @googlenestsupport wanted to replace our 4 thermostats w Google Nest Thermostats. Compatibility tool told us it wld work, then installation guide said we needed Power Connectors. Hired pros to help, but still incompatible.
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Dany Klein
(@CoimbraCoelho) reported
@googlenest @google bought the nest hub 2 to track my sleep and I don’t have the seetings in Luxembourg??? I saw online that a lot of people have that problem. If it’s not available in some country's list them! -.-
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Petrol_Head
(@petrolhead_UK) reported
@eakangk @googlenest sounds like Google have a problem! Mine went this week too ! Perhaps they’ve sent a corrupted update out ?
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Craig McRae
(@craig_mcrae) reported
My @madebygoogle support case is 27 emails, open since the 9th Dec 22, and shows that while @Google might make some great products, when they have issues their support is awful. Paid @googlenest subscription is being wasted because my hub max camera is not working for monitoring.
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Lynn Nothegger
(@Lynn_Nothegger) reported
@googlenesthelp hi, can you help? @JeanNairne now doesn't have any heating.
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Brett Bigler
(@brettjbigler) reported
@googlenesthelp I love our nest thermostat but over the last week it has lost the ability to connect to our wifi so I can't control it from the app any more :( Is there something you can do to help me?
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Jen Keane
(@zenbuffy) reported
@googlenesthelp That didn't work and after a prolonged support conversation, I have learned that you don't provide a way to get replacement parts, even if I'm paying for them? I have to replace the whole set even if it's just the heat link that is broken? That's... pretty awful.