Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (16%)
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Device Failure (12%)
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App Crashing (9%)
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Website Down (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@Philbobag) reported
@googlenesthelp hi, after a few months of use, my nest thermostat will no longer connect to the WiFi... A message saying the network is hidden shows on display. The WiFi is working throughout the house. Please help
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Martin Yeager
(@yeagerale) reported
Hey, @googlenest, come get your ******* product out of my house. It’s 85 degrees here, not because my HVAC system is broken. It’s because your ******* “Eco” program overriding my scheduled temperatures. I’ve cancelled “eco” every day this week, but it keeps coming back. **** you!
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Steve Francia 💉💉 🎉
(@spf13) reported
With solar my energy usage is mostly independent of the grid. Without my consent @googlenest enrolled our house in a "rush hour". Inside temp was 80 F and climbing. Starting to think the cloud is the problem more than the solution.
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Ian G
(@ITG_to) reported
@googlenesthelp my nest thermostat can’t find any WiFi networks. I started having this problem yesterday with my 3rd Gen Black Thermostat purchased June 25th, 2020 and installed within a week after receiving. Restarting WiFi and the thermostat doesn’t fix it. Please help!!
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Karen
(@KarenJo3) reported
@googlenesthelp having AC issues. When we turn on the AC, it will kick on for 30 sec and then turn off and then just go on and off repeatedly. We had a technician come and it appears to be a nest issue, not a HVAC issue
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Rajesh R Kassen
(@raj_kas) reported
@googlenesthelp I'm getting a W5 error try connecting to WIFI.
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Cristian Trova
(@TrovaCtrova) reported
@googlenesthelp my google nest thermostat was automatically updated at 8:30pm on 6/26/21 now no longer able to connect to wifi. Reset everything multiple times . Please help
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Gregory Wong
(@Gr3goriousness) reported
@googlenest Hi, I seem to keep getting motion alerts for movement outside my activity zones, despite turning off all motion sensing outside of the zones. Is there a fix for this? Am I missing something? Thanks!
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BoB Lopez
(@robelopez4122) reported
@googlenesthelp my unit says it does not find wifey but there are quite a few networks around. NEED HELP!
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0OooOo000OooO
(@oo000_ooo) reported
@googlenesthelp Is there anyway to stop the “Smoke and C02” detector in my hallway from going off after taking a shower? Thanks for any help.
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John Spearin
(@Dubstompin86) reported
@googlenesthelp Nest indoor cams, i rebooted my modem, unplugged and plugged back in both cams, everything else works except for the cameras. There must still be an outage, people all over the internet are saying the same
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She🇨🇷🇵🇦 王
(@Cosa_Rica) reported
@googlenesthelp Thank you. Tried that about 3x and it's not working
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DogeKnight01
(@DogeKnight01) reported
@googlenest can someone help me with my nest hello? I’ve sent multiple emails in response to an issue and have gotten absolutely no answer. What is going on? Case ID 8-6575000031818
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Brian
(@BX316) reported
@googlenesthelp Hello my nest has lost wifi connection. It works as a thermostat but i am unable to connect it to my phone or use home/away. I did the troubleshoooting steps is there anything else that can be done to fix it. ???
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Dan
(@HeyItsMajj) reported
@googlenesthelp I ask it the same things, like play or pause my podcast/song, or control my lights, and I havent had any problems before so I think it's something else. The device hasn't been moved since before, and it's well withing that range. I have rebooted the device, same problem.
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R Davis
(@robtdvis) reported
@googlenest @BillyPickles6 this same error continues for me and factory resets have not solved it
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Mark Gillespie
(@gillespiemk) reported
@googlenesthelp I have 3 nest thermostats across 3 different locations and all are offline. Is there an ongoing issue?
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pam josselet
(@pamjosselet) reported
@googlenesthelp my nest 3rd gen thermostat does not find my WiFi network. Reset nest, reset router/gateway multiple times and reset nest to factory. Still no WiFi! Help!!!
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Eric Wills
(@MisterEric123) reported
@googlenest I changed my Google password, now I can't sign into my Nest account..help!
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Saeven
(@Saeven) reported
@googlenest It's kind of comical, that the only service I _can't_ log into with my Google Account (G-Suite) is a Google service. You guys _have_ to fix this, it's nuts.
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John Spearin
(@Dubstompin86) reported
@googlenesthelp both my nest cams are down rebooted both and nest app says offline, gig speed internet, everything else works, zip cpde 02718
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Bradley Carter
(@bradleycee) reported
@googlenesthelp First time. We have two of these thermostats. One we’ve had for several years and never had an issue. This one we just got a few months ago and has been busted for a couple weeks while trying to troubleshoot.
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John Gray
(@JohnRGray) reported
@jnh002 @markbarrey @googlenesthelp Same here camera went down. Nest conveniently closed down chat support almost immediately afterwards.
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Mia Merrel
(@miamerrel) reported
@googlenesthelp my nest cams are cycling through online and offline. I have power cycled my internet. All other wifi devices are working. This has been going on since 8:30pm EST. Can you help?
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Maru
(@marucelya) reported
@googlenesthelp I sent you a DM with pictures of one of my nest thermostats.. it suddenly stopped working, please help :)
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MikeyJay
(@MackBrine) reported
@googlenesthelp is there an outage?
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Jim Tanner
(@jimtanner) reported
Sadly, there are no redeeming features left for @googlenest. Stale product with poor setup, poor user experience, poor reliability, poor quality all around.
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Thor Strombom
(@mrstrombom) reported
@googlenesthelp I called tech support. They helped me for an hour the. Decided my nest is broken and no longer under warranty.
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Keven
(@Aveelo) reported
@TukkaBag @googlenest No fix so fair
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DvP
(@DvPtm) reported
@googlenesthelp God please fix your stuff