Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (45%)
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Online Features (14%)
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Device Failure (14%)
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App Crashing (10%)
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Website Down (10%)
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Errors (7%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
 Rochester |
Device Failure | |
| Didcot |
Online Features | |
 Paris |
Sign in | |
| Doullens |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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RHD Architects
(@RHDarch) reported
@googlenest @karlnicholson Over four years later and you @googlenest still haven’t solved this compatibility issue #poorshow
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Brian McKeown
(@bmckeown2011) reported
@googlenesthelp is nest servers down? Many reporting can't access.
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Mark White
(@MarkWhi55704008) reported
@googlenesthelp I seriously hope you guys get sued so badly you all lose your jobs. Actually yeah, I do need support. Could you tweet me and unbiased list of the thermostat you ***** actually use in your own homes. Because it’s clearly not this piece of ****.
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Paco
(@s7uat) reported
@googlenesthelp Absolutely shocking decision for legacy users. We have 2 options. Use the Google Home app for all cameras (this could be the worst app ever designed!). Or, use 2 apps. Horrendous from Google. Will be getting returned tomorrow & really makes me think about my other 3 cameras.
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JusBnReckless
(@MrSoAmbitious23) reported
@googlenesthelp Hi My dad & I have Nest 3rd Gen Thermostats that keep going offline/disconnecting from WiFi. Online said it’s time for the battery to be replaced. Is that true before we buy new batteries &/or a specific/preferred manufacturer to buy? Thx
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☁️ Shane Milton says #BlackLivesMatter
(@Jaxidian) reported
@ArtemR @googlenest I rarely had this problem with the original wired Hello doorbell but the newest doorbell always does this at between 20-300 seconds. With the old one, it would almost always be fine for the hours I kept it on when waiting for deliveries while working.
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Yes Him
(@LordSmalmighty) reported
@googlenesthelp Hey guys, my Nest speaker keeps getting disconnected (bluetooth) from my Windows laptop. About 5 times a day. Help please?
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Mark White
(@MarkWhi55704008) reported
@googlenest Fix your ****** ******* god damn ******* ******* product. And fix your ******* fake review stacking going on online. I don’t sleep well because of your ******* app. I don’t get put in a good mood because of your app, and your ******* **** is ****
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Kathryn
(@KathrynWPU16) reported
Thought my @googlenest thermostat would help me save money but it’s only been screwing me over and my bill has been higher than ever because it just does whatever it wants 🫠🫠🫠🫠🫠
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jackofclubs_1
(@jackofclubs_1) reported
@WEMOcares @googlenest WEMO is currently not working with my Google Home. WEMO app is working fine independently. Can't figure out how to fix the disconnect. Please help. Thank you!
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medievalmvb
(@medievalmvb) reported
just emailed @googlenest tech support to say those of us with Spectrum don’t have that level of access to our routers, so if the problem is interference [with #familybells specifically 🤨] users can’t do much
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Edward Spurrier
(@EdwardSpurrier) reported
@Screwfix I asked for help with a failed @googlenest thermostat on 23 May but you haven't replied to my customer service request yet. Could you please get in touch?
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Tyler Back
(@tyler_back) reported
@googlenesthelp @madebygoogle DAY 15 of no Nest products working after app migration. "Arthur" from customer support emailed through on the same Case ID to submit "feedback back via the login screen". Apparently, just more busy work to pretend they are trying to resolve.
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Boogie 🏁
(@SaluteTrue) reported
@googlenesthelp what’s the point in creating zones when you’re going to alert me about everything outside of the zone? I don’t have this issue on my Ring devices
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Sowkydor SuBz
(@subhramani) reported
@TataPlayin @googlenest It's been 18 days now and still nothing. Shame that a big brand like Tata can have such bad pre-sales team.
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Mad Pole
(@mad_pole) reported
@googlenesthelp I have a Nest 3rd gen thermostat that is no longer able to connect to my WiFi network. It's not the network. I have many other devices connected/working fine. No networks show up on the Nest when it's scanning and there are plenty around. I need help!
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Phil Harvey
(@pjharvey) reported
@googlenesthelp hi! My nest thermostat no longer connects to my wifi. I’ve tried all the troubleshooting steps with no luck. I think it’s broken and needs replacing. Can you help?
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Joe Brown
(@joemfbrown) reported
@Tim_Stevens I don't think there is a good smoke detector. We have @googlenest Protects and they're also terrible. For a company that prides itself on UX, it's an incredibly bad experience. My daughter is terrified of the smoke detector because there is only one voice setting: SHOUTING.
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David Orozco
(@therealdorozco) reported
@AbsterMcNabster @googlenesthelp Yes. I believe it was an issue on their end with iOS. Their customer support messaged me and they found the issue on their end and the next day it was fixed.
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Sahiba Mann
(@susannah_deanw) reported
@googlenesthelp hey guys, I have a thermostat that no longer connects to the internet & is unable to detect nearby networks. I’ve had this error since Dec 2020 & have tried everything possible to resolve the W5 error. Can you help?
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Mad Pole
(@mad_pole) reported
@googlenesthelp Nothing has changed. A Google search found this to be a common problem. No error messages or anything and it controls the unit but no matter what I try it won't connect to the Wi-Fi. It doesn't even show any available networks when it scans, and I have 4.
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Melissa Bolitho-Zingo
(@mbolithozingo) reported
@googlenest your app is junk!!! I have to sign in four times in a row before it will let me in. Hardware is great, but the app is hands down the worst. #barelyworks #wasteofmoney
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Ben Rattigan 🏳️🌈
(@BenRattigan77) reported
The regionally targeted radio ads on @GoogleNest via @LBC are really not working.
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Ali Kashani
(@ahkashani) reported
@googlenesthelp @madebygoogle 2) Explain automatic changes to temperature. They're currently wildly unpredictable. I've seen my setting go up, or down, by 10%, moments after setting it again. 3) Don't change the setting that's just be provided directly by the user
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Jeff H. 💉 💉💉
(@Chops1586) reported
Don’t buy the @generalelectric switches made for @Google. They’re ******* terrible. Every update breaks their connections and I have one that died only months after install. I wish I would have use Apple instead of @googlenest products. Loosing functionality isn’t fun either.
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James F
(@jtfinlay) reported
Pretty disappointed with the lack of video download support, @googlenesthelp. Only downloading activities, and no browser support, is a HUGE step down from my old camera that used the Nest App and didn’t force me onto Google Home App.
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Calvin
(@calvinp29) reported
@googlenesthelp all routines are getting the error "Sorry, I don't understand" when using any/all Nest Minis or the mobile app.
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Tyler Back
(@tyler_back) reported
@mad_pole @googlenesthelp This is a major common problem Nest products are having after google bungled their Nest App migration to Google Home. None of my nest devices work, thermostat, doorbell, protect smoke alarms since they migration. I have been dealing with support of 14 days. Good luck.
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श्री हरी
(@srihari07986004) reported
@googlenesthelp plese help me many times i am request but any member not help me My gamil id not working
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Alisher Zaynutdinov
(@AlisherZaynutd2) reported
@googlenesthelp Hello. Need help with my nest thermostat. Can’t find wifi anymore