Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (31%)
-
Device Failure (23%)
-
Online Features (15%)
-
App Crashing (15%)
-
Website Down (15%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Device Failure | |
 Hagerstown |
Device Failure | |
 Guayaquil |
App Crashing | |
| Novi |
Device Failure | |
| Olympia |
App Crashing | |
 Balham |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucas Nieto
(@lucasnieto) reported
@googlenest @Google we need a way to merge homes. The removal and re-adding is not a good customer experience. Or, there needs to be a way to migrate accounts. These are paid services. Please help. The people on the chat aren’t resolving my issue.
-
Leigh Rzeznik
(@Icelager) reported
@googlenest @goognesthelp I have still not had a refund for my nest aware as advised by the support team.. I sent a DM with the info as requested a week ago and sent further requests for help to no reply after your offer of help
-
Angel
(@angelthepsychnp) reported
@googlenesthelp US.. 1 day ago.. tried all the trouble shooting from help desk.. nothing
-
Chris Hoang
(@christx78) reported
@googlenesthelp Issue still going on? Multiple cameras around my house have been going offline all day today.
-
lex scobey
(@octoturt) reported
@googlenesthelp i'm getting an "Apple Music currently unsupported" error when trying to play while my @Sonos PLAY:1 is set as my default speaker for my Nest Mini
-
Robert Beutel
(@robertbeutel) reported
@googlenesthelp Still not working.
-
Steve Best
(@sfbest_23) reported
@madebygoogle @AppleMusic @googlenest Must be a slow roll out. 😔 Still not seeing it in the Google Home app. Can’t wait for this feature to actually arrive.
-
ACloset
(@AC30045722) reported
@googlenest You keep talking about the nest hub but I said that it’s gone - I uninstalled it and got rid of it. I need help with connecting my lights to the google home app please
-
Ricky
(@rickyegan_) reported
@googlenesthelp hi you’ve sent me a warranty replacement it the new head unit won’t connect to the old heat link, it’s blinking blue ready to connect but I’m stuck with a h71 error
-
Flinging Shade
(@flingingshade) reported
@googlenest Please fix the malfunctioning Google speakers. So many of them say “hmm something went wrong” Then the next command I give it it works fine. I already tried the factory reset didn’t work. Many angry customers online feel the same way and are having the same problem
-
Steve James
(@SteveJames_M) reported
@googlenesthelp Hi, are you aware of any issues affecting the control of Tuya/SmartLife devices through the Google Home app? Devices are showing online but controls are not working. 🙁
-
Andrew
(@A_M_Yeates) reported
@SteveJames_M @googlenesthelp Think this may be a problem for @tuyasmart. Not working with Alexa either.
-
🦎👱♀️🍳☀
(@DrewsClues) reported
@googlenest as for the disney+ linking error - i dont have other tablet or phone to try linking it on. i dont think pc has the opportunity to try
-
Ny 🌸🎀
(@NoAtNameIdeas) reported
@googlenest @googlenesthelp where is a HOLD feature? And who decided this **** should adjust itself
-
Angel
(@angelthepsychnp) reported
@googlenesthelp There is no error message anymore because I reset it to factory settings.. but now as I use the app to get and set it up from the beginning it doesn’t allow me
-
Jason Rezaian
(@jrezaian) reported
Anyone else have a @googlenest that doesn’t turn on when it’s scheduled to do so? I spoke to @googlenesthelp on the phone and they talked me through resetting it, but it still doesn’t work. Is this a common problem? It’s starting to get cold in the middle of night!
-
Jacob Moore
(@jacobscottm) reported
@googlenest The router (I use google fiber) is ~ 2 feet from the chromecast. I’ve only noticed the issue with my movies in the Google Play Library. It’s been an issue since I received the chromecast.
-
B
(@BurcAkbas) reported
@googlenest Thanks for asking. I use this device like 14 hour nonstop. Maybe too much but it starting with latest news than continuing with music and podcasts. So it’s still buzzing after 5 hours of usage. I was thinking to buy the new nest audio but this issue scares me a lot :/
-
Angel
(@angelthepsychnp) reported
@googlenesthelp my thermostat is offline and not working.. Went back to factory settings and now I can’t connect HEEEELLLLPPP!
-
Michael Hand
(@njrsfan) reported
@googlenesthelp No recent changes, upgrades or outages. I have many WiFi devices in the house and no problem with any of them. I also noticed the Nest Thermostat is not seeing any WiFi networks and when when I manually enter the network info it instantly states it’s unable to connect.
-
John Grason III
(@Terpsfan54) reported
@googlenesthelp my nest quit connecting to WiFi all other devices can still connect can you help
-
Lucas Nieto
(@lucasnieto) reported
@googlenest I have cameras, thermostat, doorbell, alarm, and lock. Today, I spent over 3 hours in a chat and it ended without any notice. I have had several 3+ chats when I face an issue. Any solution is always some sort of compromise rather than a complete resolution. Happy to provide more
-
Leigh Rzeznik
(@Icelager) reported
@googlenest @madebygoogle I have still not had a refund for my nest aware as advised by the support team.. I sent a DM to you with the info as requested a week ago and sent further requests for help to no reply after your offer of help
-
Stephen D. Vujevich
(@dejaVujevich) reported
@googlenesthelp Hi there, sorry to bother but my Nest Hello Can went down this afternoon and won't come back online.
-
Kelly Campbell
(@kacphl) reported
@googlenest Thanks. Not really needing actual help. I figured everything out that I needed to. Your PM's may want to check this thread for ideas to improve the experience though. I'd venture to guess they're aware of most of it already though.
-
Aisling O' Rourke
(@AislingORourke) reported
@googlenesthelp Hi I need help setting up a device. DM sent. Can you help?
-
ACloset
(@AC30045722) reported
@googlenest Ps as said before your chat function is down - I’ve been trying for the last 2 days - screenshot attached
-
Andrew Taylor
(@ukandrewtaylor) reported
@googlenest I know VLAN tagging isn’t supported. I’m asking if that message is coming up because VLAN tagged packets have been detected or if it’s a standard message. There’s so little debug information available it’s hard to know what my problem is.
-
Bill Bufe
(@WilliamBufe) reported
from
Boynton Beach, Florida
@googlenesthelp I’m in the USA. The issue started about two weeks ago. Today was the first day I went through the trouble shooting steps.
-
🕊🎶Päm Schoen♡
(@OznovaPam) reported
@kdubhitcountry I had so much fun with this @googlenest Bill told it to tell jokes.. What happened when the Frog's car broke down?... Wait for it.. Next tweet