Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Sign in | |
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Williams
(@codeslubber) reported
@googlenest If you can tell me how to get it to stop then sure help me. I keep just hitting the back arrow each time it happens.
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@blerg_rush @GoogleStadia The latest firmware update to Nest WiFi totally broke how packets are prioritized and as a result it’s destroyed speeds and network stability. @googlenest team needs to release a firmware fix.
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JJ.
(@JackJack_IOT) reported
@googlenest Hello! I get "Your name is Jack" (correct), and only one device in the kitchen. Both me and my Girlfriend have the same issue, it seems to have got worse since it updated to 229149
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Phaneendra Namburi
(@pvnamburi) reported
@googlenesthelp My google nest thermostat is suddenly stopped recognizing wifi. I tried all steps given in support page. Can you please someone help.😩
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derekwisz
(@derekwisz) reported
@googlenesthelp can you help me my nest thermostat rarely finds a network and when it does find one it will not connect. I have a new born and I rely on this thermostat to keep her warm. Please respond asap. Thank you. My battery, Voc, Vin & Lin numbers all look good.
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patt
(@patt3k) reported
@googlenest I am in the US. The issue is Google didn't push any security updates since release date . Factory reset won't resolve this .
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Bruce
(@Bruce09490919) reported
@googlenest my thermostat is not working properly will not connect to my internet you said that you would send a return label within 24 or 48 hours and yet I have no label my first contact with your support was on or before November 20 with Christopher and then with AL on Decembe
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@luminaire23 @googlenest @madebygoogle It’s also cut bandwidth throughput by 75% lots of people on Google Help Forums and Reddit with the same issues.
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kushal shukla
(@kushal__shukla) reported
@googlenest Happening since few months.. wasnt using it much. Tried resetting bluetooth settings in phone. Still the same problem.
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Everything is Everything ✊🏼
(@VelvetDevil9) reported
@googlenest Ah. Duh 🙄 Therein lies the problem. Old Apple Music subscription expired yesterday. I intentionally waited for that expiration in order to change it to Apple 1. Just purchased. I have original Google Home devices. USA. Thanks so much.
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CTO Al
(@AlBrownCTO) reported
from
Ramsbottom, England
@underwaterryan @googlenesthelp any of the Wi-Fi devices moved , are there any other radio devices been moved nearby(is neighbour be a new radioAM) Any large metal plates nearby transmitter (no correlation with garage door open/shut?) had a similar issue with an intergas controller that got stroppy erratically
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Andrew feehan
(@Feehan83) reported
@googlenest my heat link E will not connect keeps coming up error code TH026(4060)
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#Analogue
(@MayfieldNinja) reported
@googlenest Not a lot is going on with it, that’s kinda the problem.
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Paul Wilson
(@Balnagowan67) reported
@googlenest your chat is not working, my nest camera and smoke detector account seems to have vanished and there is no way of contacting you guys, this is a joke!
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@googlenest @AKtech2021 You realize how bad the latest firmware broke people’s connectivity? See your forums and Reddit everyone’s having major issues
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Craig McCahill
(@craigmccahill) reported
@googlenest Yes - it's not a problem with the hardware or my assistant voice settings. It's just it continuously fails to understand my estuary accent. If I speak in received pronunciation it can.
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Rob Williams
(@codeslubber) reported
@googlenest I don't think I need help. It's doing something crazy. I added her account so she could find her own stuff, like every service (Hulu, Netflix), but those don't stop a show from playing to ask you to sign in again. GoogleTV does that.
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Rebecca Dessonville
(@RebeccaOutloud) reported
@googlenest Nothing wrong with the thermostat. Can you fix the weather?
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Ryan Offord
(@underwaterryan) reported
A riddle @googlenesthelp - x2 cameras on a dedicated WiFi setup keep dropping offline. Worked for months until this week. Nest hello works fine. It moans about upload speed. Full fibre 900mbps down 100mbps up (verified). Something changed recently, nothing my side. Ideas ?
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David
(@AmazinDavey) reported
replaced and yet here I am with no return label. Support has been putting me through an endless loop. Fix this by the end of the day @googlenesthelp, if not, I'm switching over to Amazon Alexa.
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Paul Wilson
(@Balnagowan67) reported
@googlenest Sent you message half an hour ago no one is responding, I don’t have all day to sit and wait on an answer or for help on Twitter & why is your chat service not working?
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David
(@AmazinDavey) reported
Honestly @googlenesthelp has been by far the worst support I've ever gotten. I ordered a Google Home Max that was defective out of the box. I've gone through every troubleshooting step Google asked me to do and was told I would receive a shipping label last week so it could be
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Natalie (she/her/hers)
(@NatalieNClark) reported
@googlenest Not the chromecast itself, no, it’s just the app I’m trying to cast from that’s the problem.
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David
(@AmazinDavey) reported
Did I mention I've been asking for a phone call from @googlenesthelp for days now and I still haven't received one? Worst customer service I've ever had to deal with.
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Alex ☘️
(@MrAlexCollins) reported
@googlenest Nah, I'm good. I don't think the issue is with the chrome cast. I'm pretty sure it's the NBA League Pass app.
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Doug Maclaren
(@DougMaclaren) reported
@googlenesthelp my Nest thermostat gives the wrong temperature outside (7 degrees too cold) despite my postal code being correct. Set it to another postal code and the temperature is correct. Any postal code with V0H prefix gives wrong temperatures. Please fix
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Chris
(@ChrisTeso) reported
from
Portland, Oregon
@googlenest @madebygoogle ordered nests on Dec 6th. Just checked website and says shipping delayed. No email notifications and no eta. **** way to run Xmas, grinches.
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@ogerardin @googlenest It’s a widespread issue their tech support is just gonna run you in circles with useless troubleshooting that wastes your time instead of escalating with a ticket.
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Everything is Everything ✊🏼
(@VelvetDevil9) reported
@googlenest Receiving “a problem has occurred. Please try again” error message. Individual artists and playlists requests affected. I’ve rebooted, tried all usual suspects. Apple set as default, etc.
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Oliver Ratzesberger
(@ratzesberger) reported
@nestsupport_at One of our nest thermostats keeps loosing WiFi. Will not see any networks even though it’s less than 3 meters to the next AP. Installed less than a year ago. 2 others perfectly fine. Reset won’t help. Only removing it from base, draining the battery. @googlenest