Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (14%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Delond Bush
(@Superninja80) reported
@googlenesthelp I cannot reset my password on my Nest Thermostat app. It signed me out, then when I try to sign in it says my password is invalid.
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JC Phillips
(@JCPhillipsRadio) reported
As a huge fan of @Google I have to say, the @googlenest wifi is the biggest piece of garbage. And, I HATE LEVEL 1 tech support. They have no idea what they are doing.
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foxxysfashionboutique
(@foxxysfashion) reported
@googlenesthelp My nest thermostat will not connect to the internet or I can’t even click for WiFi, nothing happens. I walk by it and it doesn’t light up like it use to. ?? Any help would be great. I have done all the steps numerous times.
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Nick
(@drgilberg) reported
@googlenesthelp Thanks! Version 5.65.0 . I do have the same issue on the website though.
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Elizabeth Greiner
(@elizgreiner11) reported
@googlenesthelp @mikebender13 Again, this isn't an individual issue. Clearly nest has a bigger problem. Can you address all of us at once and let us know what @googlenest is doing to fix it?
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Lisa A
(@lisadianne72) reported
@aemcburney @googlenest Lol but being able to turn the ac down and heat up from my bed with just my voice is so damn nice! I need enough $$ for a smart home that works on a closed system
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Will
(@TheTrueWillZhen) reported
@prestuvius @googlenesthelp @elizgreiner11 I too am having the same issue
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Sherri 👻TWDFan4Ever👻
(@Specneedsmom4) reported
Anyone else having an issue with the @googlenest thermostat app, reporting no usage, when it was definitely used. In fact I have been using it quite a bit. I'm sure my electricity bill will show that. It's just nice to know on the app. It's been like this for 3 days now.
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Mark Mofield
(@mmofield) reported
@googlenesthelp my nest learning thermostat is not showing usage history for the last 3 days. I have seen others on Twitter having the same problem. Any suggestions?
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Mike Bender
(@mikebender13) reported
@googlenesthelp Your solution is to monitor? Really? No other guidance? Support told me nest knows there is an issue
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Ziad Hamed
(@ziadh1) reported
@googlenesthelp Nest .. .you said my serial number was outside the warranty to replace wifi known issue by Google nest but unit was bought last year. you should honor replacement . i don't think i will ever consider buying Google product
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Shawn Smith
(@ShawnSm99334851) reported
@googlenesthelp I have a Google Nest Thermostat that keeps loosing WiFi. I have done the following but nothing is working. Restarted router, restarted nest thermostat, factory reset thermostat, removed all history of the device on my router. Can anyone help?
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Sian Jones
(@sian19844) reported
@googlenesthelp good morning, my nest thermostats has completely lost WiFi, I have tried all the trouble shooters, but no joy. Please help
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Greg Grunst
(@grunstable) reported
@googlenesthelp thermostat is connected to internet and my nest account. But says no usage for the last 3 days on my nest app history. That is not true. Please help! #ThankYou
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ponticelli
(@ponticelli) reported
from
Miami, Florida
@googlenesthelp Thanks. Actually it’s really annoying, never had this problem in the old apartment but now I have to constantly shut down the system to have a pause from the air blowing
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Elizabeth Greiner
(@elizgreiner11) reported
@googlenesthelp There's nothing I personally can do to fix this because it's clearly a global problem. Can you let me know what your engineers are doing to fix it? Thanks!
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Pradeep
(@pradeep_r85) reported
@elizgreiner11 @googlenesthelp Yeh I don’t think it’s an individual problem but an outage of some sort
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Dave
(@LawOf72) reported
@googlenesthelp @googlenest my energy history has not updated in the past 3 days. Is the issue on my end or server issue at nest? I’ve logged in and out of the app with no change.
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B. Moore
(@TheSaltySaint93) reported
@AmandaSuspended @crabby71 @googlenest Well shoot. I’m down. Lol
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David Heyman
(@dcborn61) reported
@googlenesthelp @jordanfd I am having the exact same issue. If it's a known problem, I'm not going to go through any troubleshooting. Please alert me when the problem is fixed on your end.
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Elizabeth Greiner
(@elizgreiner11) reported
@mmofield @googlenesthelp It's a global problem but they refuse to admit it or tell us how they're fixing it.
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Tony
(@TBlevins77) reported
@grunstable @googlenesthelp It’s a known issue that multiple people have reported. Not sure why they don’t state that in their initial response before having you DM them.
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Ziad Hamed
(@ziadh1) reported
@googlenesthelp as youbi tried manually adding...same problem as well
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Marc Schwab
(@marcs3211) reported
@AVAYKTM @googlenest @googlenesthelp I’m have the exact same problem. Do you have any idea when this will be fixed?
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Jordan DeJarnette
(@jordanfd) reported
@googlenesthelp Resetting the device, clearing the cache, reintegrating my Google account, removing it from my "Home" in the app....This seems to be a widespread issue, that's impacting more than me (based on a quick Twitter search). So I'm guessing this is an issue on Google's end.
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Joseph Angelo Todaro
(@Jatodaro) reported
@joshhemsley @googlenest I have a Ring doorbell and it’s one of the worst products I’ve ever owned.
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Tony Koeijmans
(@KoeijmansTony) reported
@googlenesthelp having a WiFi connection problem. Thermostat has been working great for about 9 months and all of a sudden the thermostat can’t seem to find any wireless networks. Networks are fine in fact 2nd nest thermostat is connected and working great. Reset - no luck
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Jordan DeJarnette
(@jordanfd) reported
@googlenesthelp Yes - nothing is fixed. As I mentioned, dozens of users are having this issue. What is being done on your end?
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Elizabeth Greiner
(@elizgreiner11) reported
@googlenesthelp @McQuackleton You know it's a known problem.
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Jordan DeJarnette
(@jordanfd) reported
@googlenesthelp My Nest thermostat is showing no usage for the past three days (even though I know it ran, and there were no outages). I see many other users are also having the same issue. What is going on?