Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (47%)
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Online Features (18%)
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App Crashing (10%)
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Website Down (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
App Crashing | |
| London |
App Crashing | |
 Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features | |
 Stratford |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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the imposter, phd candidate
(@nadiawuzhere) reported
@googlenest I've got several nest minis (1st and 2nd gen), an original Google/Nest Home, and a Hub (1st gen). the problem is terrible when casting to my "home group" (all my devices at once) but it's still v choppy when I choose a single device, esp with the minis (even 2nd gen)
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AKA-AKS
(@P_A1X_AKS) reported
@googlenest Only YouTube music. My friends having the same issue too and all fed up of using YouTube music. Separate accounts, separate WiFi networks. Same issues. There's a fundamental flaw with however you've integrated casting. Google podcasts is the same and drops connection so fast
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Fish’s Designs
(@FishsDesigns) reported
@garratt_al @googlenest Exactly what I just finish doing. Hasn’t had an issue since.
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movingMountain
(@ongaikngee) reported
@googlenest Hi, it was working for a while after the reset. 24 hours later, I am facing the same problem again. Is this a hardware failure? Where do I do an exchange? I got this unit fairly recently.
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sam
(@tuxedodroidberg) reported
@googlenest can you make a smart lock for my catflap that denies entry if the cat has a mouse in its mouth. Would help a lot
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Erhan Timur
(@timur_erhan) reported
@googlenest Also, my Nest aware subscription is not attached to my account anymore since it got wiped my paid subscription has been disappeared. It's been a complete nightmare
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Window Guy Doug
(@WinGuyD) reported
@googlenest I think actually that the problem is with sling, which sent me to Twitter. I really wish there was a direct message ability to get some help ;-)
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kevin costello
(@kevincostello3) reported
from
Blyth, England
Now 2 weeks since my Google nest thermostat problem. @googlenest are still being obstructive and no help whatsoever. The call out fee I paid to the local company has still not been reimbursed and it doesn’t look like it will anytime soon. For a big company your service is rotten
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Lauren Paik
(@laurpaikdev) reported
@googlenest Again, I'm pretty sure this is an issue on @spotify's end
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bubba_elf
(@bubba_elf) reported
@jhelyny @Vliveofficial @googlenest Mine was working fine the last time then suddenly it just stopped showing the subs. Thought it was just a glitch but it’s been months so I decided to just give up.
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Harry Oh
(@HarryOh) reported
@madebygoogle @googlenest your thermostat is the biggest piece of **** in the history of ****. that’s the tweet.
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the meg
(@megwinyo) reported
Wish I could say it was down to my motivational music playing but, alas, my @googlenest isn’t working ://///
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Mostly Peaceful Rioter
(@LibSelfOwns) reported
@googlenest Well, it still falls asleep after like 10 min, or goes into a slideshow. Not sure if that's on Twitch or the Chromecast. It's annoying, but not the end of the world. I still bought another one to replace my in-laws trash Fire TV
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DownHooligan
(@DownHooligan) reported
@googlenesthelp so my camera has been going offline a lot lately. Had my tech come in and take a look and stated that the problem isn't on my end. Talk to a few other people who said they've been having the same problem for the past week or so.
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RachMc
(@rachmcall) reported
@googlenest please help can not get any online help at all. Camera is offline and can not receive password reset email. Have checked Junk and Spam. Have set up a google nest subscription but app still has old email address and can’t change without password
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C P
(@CP25813683) reported
@googlenesthelp Or maybe you have taken to much market share and are a monopoly and need to be broken up. Nest was great till you bought them. Like GE google is where all good companies goto die. I’m annoyed that’s I choose google for my home echo system. Time to remove it all
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Justin Kwok
(@Justin_Kwok) reported
@googlenest When I notice the stream stopped, I reset the camera by unplugging it, then plugging back in. Didn't work. Checked other devices, which seemed to be connected fine, but reset the router anyway. Didn't work. Deleted device from Nest App, tried adding it back, but get error NC022.
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Erhan Timur
(@timur_erhan) reported
@googlenest It's coming from the Nest app, it's keeps logging out intermittently and I have to reselect my login details from the list of accounts I have and type my password.
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Justin Kwok
(@Justin_Kwok) reported
@googlenest our indoor nest cam in the baby nursery stopped streaming! Thought it was wifi issue, but could not resolve. I removed the device from the nest app, tried to add it again, now it can't connect via Bluetooth (nc022). Camera light is solid blue, then flashing, then off.
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Anthony Vickers
(@tattyheaded) reported
@googlenest Hi. I've received an email with a link to order my replacement Google Nest Mini but the link isn't working. "Error Not Found The requested URL was not found on this server." I am within the stipulated 72 hours of receiving the email. Please advise.
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jhemyeon 젤린
(@jhelyny) reported
@chichimilktea @vliveindonesia @googlenest I have the same problem right now. We’re you able to fix this? Thank you!
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Dan McGinley
(@DMcGins03) reported
.@googlenesthelp @google your NEST customer service has been atrocious. I have been working with them for 2 months to resolve a broken product. They sent me the wrong replacement product 30 days ago and they still can’t get it together to get me the right product....
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🇨🇦JSC🇺🇸
(@shamus992000) reported
@googlenesthelp app down again?
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Galadriel palmeri
(@Galadrielpalme1) reported
@googlenest worst customer service I’ve ever experienced! Hours of my life wasted on the phone with no resolution.
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Chris Berkie 🧢
(@BerkieMon) reported
@googlenest @googlenesthelp is there an issue with pairing new C by GE bulbs currently? My existing bulbs are working but Google home app cannot find me new ones.
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tke673dt
(@tke673dt) reported
@Google @googlenest I saw a $4.99 Goolge Nest Mini offer today in my Google Assistant but was unable to redeem it. Can you help? Can't seem to find it anymore.
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Alf #GSBOUT
(@tumbleweedface) reported
You only need to read the #Google reviews to realise this company has a shitty reputation and shitty customer service. The whole exchange was recorded on my @googlenest doorbell. It makes your company look bad @bol_com, suggest you consider finding a new company to work with...
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C P
(@CP25813683) reported
@googlenesthelp your support is the worst I have ever dealt with, if I knew this I would not have purchased you over priced under performing WiFi. I do NOT RECOMMEND YOUR PRODUCT @google #dontbuyNEST
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Justin Kwok
(@Justin_Kwok) reported
@googlenest Yes, I tried a different cable but still the same problem. The camera was very hot when I first unplugged it. Could overheating be a factor?
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Tristan Fernandes
(@trigga2586) reported
@googlenest Hi still not got this issue resolved please can you let me know if I'm just wasting my time trying to get it replaced or should I just buy another one?