Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (43%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Solomon
(@RobertSolomon2) reported
@googlenesthelp I just received terrible support for a Google nest wifi product that's going offline often. The support person refused my request for a supervisor and then hung up on me
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Patrick the gravey
(@PatrickTheGray) reported
Cannot recommend @googlenest. My subscription is about to renew and I'll cancel it. Google home has fewer features, no web app, can't display all cameras at all times, doesn't even work with Nest itself. On top of that, the 2022 models have a known issue of dropping videos.
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Tim Altmann #FBPE 🇪🇺🇬🇧
(@altmann_tim) reported
@Shaun_Dunlop @googlenesthelp Same problem. Seeing I use nest almost exclusively for listening to BBC this renders ot practically useless
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Madhu Sharoff
(@Madhu_Sharoff) reported
HVAC had issues, after all the basic troubleshooting called a professional in. $100+ to learn that NEST was bad (fairly new unit) Professional also told me 8/10 thermostats he replaces are NEST. Stick with Honeywell! I believed in you @Google @googlenest @googlenesthelp
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anna ryan
(@tellmestories) reported
@googlenesthelp 3rd gen heat link is dead and won’t connect to thermostat with H71 error meaning no heating. Have followed trouble shooting guide and no success. Please advise on next steps 🙏
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9lvl
(@ninthlevel9) reported
@farid__jalali @googlenest No profit motive and likely would be lobbied against by nra since it paints guns in a bad light.
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zurc.eth
(@zurcnet) reported
@googlenesthelp Already opened ticket in your system and zero response. If its not the wifi not working, it’s the inability to recharge on the dock. It’s tiresome. Some stuff just doesn’t need to be this difficult especially at this cost.
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MouseEvil
(@MouseEvil_) reported
I throwed my @googlenest mini to the wall. It dont understand to cancel a fcing alarm anymore. @googlenest fix ur product! Google Assistant doesnt understand nothing anymore! 3/4 Nest minis left
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rebrus 🇺🇸
(@david__surber) reported
@googlenesthelp why will my Gen 3 not connect to the wi-fi all of the sudden? Is there a known issue? Other nest is fine.
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Porkins
(@PorkinsRoll) reported
@googlenesthelp Hi. I just installed 3 Google WiFi pucks at my father’s. Two are plugged into the Verizon router and one is on its own. Two out of three are blinking orange. The home app is saying that they are working fine. I think only one is working. Very confused. Help!
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Punctuated Equilibrium 🦠x0 🇮🇱🇺🇸🇨🇼🇪🇬🌻
(@GainOfDystopia) reported
@farid__jalali @googlenest Your Nest is just looking for movement. The technical problem is that the AI to recognize a weapon accurately is not in a small embedded camera. It just has a video processing chip, and simple CPU. You are describing something like an iPhone CPU, probably more.
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Shaun Dunlop
(@Shaun_Dunlop) reported
@googlenesthelp since this morning, can't play BBC radio stations on Google Nest. Other radio stations/services unaffected. Is this a widespread issue?
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Tracey Wilde
(@hugeskinflint) reported
@PhilSmi79983615 @googlenesthelp Same problem. No BBC radio stations. Won't even set a radio alarm with a BBC radio station yet it did it last night.
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Steve
(@Darthlocke) reported
@googlenest existing WiFi point has started flashing orange. Nothing has been moved. Other points work fine. Powered off for 5 mins and same issue. Help
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the cat's pyjamas 😼
(@Oi_Penelope) reported
@googlenesthelp Yes the Pixel buds connect to my other devices but won't connect to my Pixel 5 anymore and I'm having some trouble re-pairing.
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Patrick the gravey
(@PatrickTheGray) reported
@googlenest I want a refund on these cameras the subscription. Have been with support all day getting no where. This is a known, widespread issue, but it defeats the purpose of having cameras if randomly you can't view the events it records.
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now is @LorenaNicole@mastodon.social
(@loooorenanicole) reported
@googlenesthelp hi, my Google Nest smart learning thermostat completely dropped wifi and I've been trying to reset it per the troubleshooting guides on your website for the last week with no success. All my other smart devices detect wifi, but the Google Nest cannot wifi. Help!
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Michele
(@eherna16) reported
@googlenesthelp Hi my Google nest thermostat does not connect to the internet despite resetting it. Please help.
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Euansouthern2112
(@Euansouthern211) reported
@googlenesthelp my Google home is not working in struggling to spell a word but it doesn't work also it keeps on not saying the full discretion of the things I say
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Marcel Gagné
(@wftl) reported
That moment when you try to get an answer out of your @Google Assistant and you think to yourself, "It's too bad Microsoft doesn't have a smart speaker so I could ask Bing chat." #ChatGPT @bing For the record, I have six @googlenest speakers in the house.
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Rick
(@rickmla) reported
@gustatiuh @googlenesthelp Same problem here too
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Robert Solomon
(@RobertSolomon2) reported
@googlenesthelp How do I get my issue resolved
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Connor Marshall
(@Marshallc6) reported
@googlenesthelp Vont in the US. It may be an issue on their end @Vontfans
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zurc.eth
(@zurcnet) reported
I am replacing @googlenest thermostats like every six months. I’m done. These things are trash, going back to a $30 standard ****.
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AndNothingButTheRuth
(@TraderMom2) reported
@Google @googlenest Just a head's up to anyone considering buying a Google Nest thermostat. Don't. Because if it goes bad, they don't honor their warranty. They sent my replacement thermostat to two addresses where I don't live, one to a state where I have never lived. 1/
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ben_m71
(@ben_m71) reported
@googlenesthelp I'm another one who can't play BBC radio since this morning. Have reset router. Latest firmware. All 3 speakers in house not working. Tried asking to play on specific device. Also not working on phone. Further troubleshooting ideas please?
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Hyruletwinkx
(@hyruletwinkx) reported
@googlenesthelp I keep getting an error setting up the nest thermostat. Keep saying that the server is down
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Landon Does Gaming
(@landondoezgame) reported
@plainrocktweets @googlenesthelp @madebygoogle fix this
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Francisco Fernandez
(@FranciscoFdz) reported
@gustatiuh @googlenesthelp No i have the same problem
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Ron Burch
(@RburchUSA) reported
@googlenesthelp My Nest thermostat will not connect to WIFI, I have went through all the trouble shooting and rebooting and it still will not connect