1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Google Nest
Google Nest

Google Nest down? Current status and problems

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 41% Sign in (41%)
  • 22% Website Down (22%)
  • 14% App Crashing (14%)
  • 8% Online Features (8%)
  • 8% Errors (8%)
  • 8% Device Failure (8%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Tampa Errors 8 days ago
Escondido App Crashing 11 days ago
Chepstow Sign in 26 days ago
Lincoln App Crashing 26 days ago
Tequisquiapan Sign in 28 days ago
Rödermark Errors 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • papasolana
    papa sol (@papasolana) reported

    @googlenesthelp @gmail I need help. Can you help?

  • scottpeachey
    Scott 'Big Papa 🍑' Peachey (@scottpeachey) reported

    @rmeestudios @googlenest Hahaha it's not THAT bad

  • covertks
    COVERTKS (@covertks) reported

    @googlenest @googlenesthelp Help!!! One of my thermostats went offline when I lost power the other day and I cannot get it back on to wifi after following all the reset steps!

  • bitoclass
    Paul (@bitoclass) reported

    Nice that @Google is bringing back to @WearOSbyGoogle the ability to play music offline that, er, Google itself killed off last year. Maybe this sudden revival of their watch platform will persuade, er, Google to revive the @googlenest app they also killed off in 2019 #strategic

  • JMP63916915
    JMP (@JMP63916915) reported

    Help! I purchased a @googlenest #googlenestwifi from ebay brand new in January! Past 3 weeks I have constant dropped signals! Xfinity determined modem is fine but the router is the issue. What can I do since i didn’t purchase the Google nest WiFi from a retailer? Warranty? #wifi

  • SHIELDHEAD
    David Monteleone (@SHIELDHEAD) reported

    @googlenesthelp It’s worth noting as well that it’s not an issue with my network setup. Everything else in my home connects just fine. The connection will establish for about 5 seconds and then drop and not return unless I restart the device.. then it drops 5 secs later

  • marvslonim
    Marvslonim (@marvslonim) reported

    @googlenesthelp I have a stainless steel nest thermostat that’s worked great, all of sudden it won’t connect to my WiFi. I’ve done all the resetting procedures and manually typed in the network name. It just spins and gives a message that it can not find the network….help!

  • ToffeeReb
    Rebecca Martin (@ToffeeReb) reported

    I see @googlenest have still more fixed the issue with it constantly disconnecting from Bluetooth then. It drive me bonkers at the end of last year but thought I’d give it another try. 4th disconnection today and I’ve been using it less than an hour.

  • scott_thewspot
    Scott (@scott_thewspot) reported

    lol, ok, so a quick test I did and it looks like it takes around 30 seconds to action the initial request, but if I ask a second time it then does it immediately. Not having the same issue with other non-ikea devices though. @googlenesthelp

  • BoothNinja81
    [mcp] (@BoothNinja81) reported from Columbus, Ohio

    @googlenesthelp Action has been performed twice now. I even restarted the Yale lock as well. No change. Everything still offline.

  • solarpowerspork
    adrienne (@solarpowerspork) reported

    @googlenesthelp hello there! I have a weird gap in my nest doorbell event history - it shows a person event but it doesn’t have any video or a still. Every other event on the timeline is fine, just not this one frame. can you help troubleshoot?

  • cjbush
    Chris Bush (@cjbush) reported

    I don't know if I got a bad batch or what, but I've had 3 brand new @googlenest Protect smoke sensors fail in the last 4 months. Anybody else have those problems? Seriously rethinking which brand I should go with. #Nest

  • paulrobichaux
    paulrobichaux (@paulrobichaux) reported

    Boy, @googlenest support has really gone downhill. More than 75min on the phone for an RMA for an in-warranty failed unit, which they can't process "because of an API error". ETA 4 days to get me an "advance replacement" unit. Looks like it's time for an @ecobee.

  • Max_Power34
    Max Power (@Max_Power34) reported

    @googlenesthelp Today my Nest stopped working with my A/C unit. It starts to turn on but then turns off and the Nest says there's a problem with Y1. This is not a new setup.

  • GregMacLeman
    Greg MacLeman (@GregMacLeman) reported

    @googlenesthelp I doubt it. Today’s problem is that I haven’t been able to shower because the hot water ignored the schedule. Read the forums and it could be that away assist was on, so I switched it off. Could be that the water is off, which it wasn’t before I changed assist but switched off...

  • vivekba97097460
    vivek barman (@vivekba97097460) reported

    @googlenesthelp I m facing issue in google nest hub and I talked with your agent but still no reply from your side .please solve my problem .

  • JawdatHalabi
    Jawdat Al-Halabi (@JawdatHalabi) reported

    @googlenesthelp I have been having the problem for 3 months , i go thru add product on app and follow the steps . I just tried it again to get you the error message code and it worked . So issue resolved .

  • ScizorKikN
    ScizorKikN (@ScizorKikN) reported

    @googlenest please please please fix your app. I'm having to login through Gmail authorization EVERY. SINGLE. TIME. I. LOG. IN. Please fix this. Super annoying.

  • BoothNinja81
    [mcp] (@BoothNinja81) reported from Columbus, Ohio

    @googlenesthelp hello, all of my Nest Guard products went offline about an hour ago. Nest x Yale lock and 4 door alarms. The nest guard base station is still online and has been restarted. As are all of my cameras. Please help.

  • zpetersen
    Zach Petersen (@zpetersen) reported

    @paulrobichaux @googlenest @ecobee I've been running an Ecobee thermostat for probably 5 years now and its great. I also don't have to worry about any Google/Nest nonsense. Support the one time I needed it was great and identified a problem with my furnace rather than the thermostat.

  • snowded
    ᗪᗩᐯᕮ SᑎOᗯᗪᕮᑎ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@snowded) reported from Fyfield, England

    @dcgoade @googlenest Just come off the phone following escalation and a really helpful guy from Romania has solved the problem :-)

  • TechnicalTrain
    Scott Marcus (@TechnicalTrain) reported

    @googlenesthelp It has a W5 error, which when I went to the URL just showed to try all the things I've tried. I've even tried manually typing in the Network name and password, but still doesn't see it.

  • theGupsta
    The Gupsta (@theGupsta) reported

    @googlenest @googlenesthelp my nest protect won’t connect after a year. After an hour with support was told “too bad, you’ll need to replace it” If I can’t trust your product and you don’t stand behind it, they’re all going in the trash and you’ve lost a customer.

  • underwaterryan
    Ryan Offord (@underwaterryan) reported

    What would really help here @googlenest is some log file showing 'why' it's gone offline. Just an error message so I can diagnose it. There's nothing in my router log and there's absolutely nothing to see what's going on. It simply goes offline when everything else is online

  • BANJABOU
    BANJA BOUPHASAVANH (@BANJABOU) reported

    @googlenesthelp USA and noticed the issue this evening about 2 hours ago when my AC kept turning on and off.

  • cito456
    Cito (@cito456) reported

    So one of my nest camera just suddenly stops working after 3 yrs and @googlenesthelp @googlenest tells me there is no where I can get it repaired. So I'm stuck with and 800. Purchase and suppose to pay for a subscription for something that's not working?

  • CertiCare
    Laura Lazar (@CertiCare) reported

    @googlenesthelp I just installed my google nest thermostat and all goes smoothly until I get the the "connect" screen. It keeps giving me an error saying "something went wrong"

  • jacopty
    Luis Alvarez Plata (@jacopty) reported

    @googlenesthelp hey i got a problem with my google nest wifi, it doesn't connect to my modem. It has been working fine for the last 3 months HELP!

  • sadiqaliadam
    Sadiq (@sadiqaliadam) reported

    @googlenesthelp Hi, my Nest Thermostat suddenly lost WiFi connection and I’m not able to troubleshoot after several attempts. WiFi networks won’t even show up on the device. Need help!!

  • globelimper
    Paul Wright (@globelimper) reported

    @JonnElledge @VonHaus_uk We got a @googlenest fire alarm, and it used batteries so quickly it would be cheaper to let the house burn down and rebuild it. I don't know if it is the worst £100 I ever spent, but pretty close