Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (45%)
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Online Features (18%)
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Website Down (14%)
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App Crashing (10%)
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Device Failure (8%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Shepard
(@Xceptionalthief) reported
@googlenest help. Nest thermostat will not turn on heat unless I manually change the mode every time. Gets cold at night when it doesn’t turn on when scheduled
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Yeah, good. Okay. 🌹
(@oviera) reported
@googlenest The original Google Mini's and the Google Nest Hubs. The issue isn't there on my Pixel 5.
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schlorp⁷
(@numbersixtyfive) reported
@googlenest yes actually 🥺👉👈 I'm trying to set up my nest mini and it works up until the last step where i try to connect to my wifi network. the error message is "could not communicate with your best mini" and I've already tried restarting the wifi router and the device itself
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schlorp⁷
(@numbersixtyfive) reported
@googlenest no, I've set it up before. my nest mini is in my room and the router is downstairs but when I had it set up previously there was no problem. also, i switched network providers recently. i don't know if that has a hand in why I'm getting this error?
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Kirbae
(@sarah10230191) reported
@googlenest I thought the original problem was in reference to the Chromecast, which is where I’m having issues. I’ve had seamless streaming instantly from my phone from various apps until now and all of the apps will not recognize it as a device. I’ve unplugged and reset but still errors
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Lily Avida
(@lilyavida) reported
@googlenest your nest protect is driving me so mad. Tech support implies it is defective, but since I bought it over two years ago, It is MY problem, and I need to buy a new one. 🤬
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Vikas Kale
(@VK_231) reported
@googlenest today I purchased google nest mini. Wen i plugged in its nt workin properly smtym it's responding n sometimes it's automatically shutdown
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Jeffery kresha
(@jDORK707) reported
@googlenest I have a 1st gen Chromecast and an ultra but neither have google TV on them to do the comparison. I have only had the audio and jitter issue when using Google TV for playback.
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Maggie Avila
(@magtheradon) reported
I just said, Hey Google, cease all directives” and SHE DID NOT COMPUTE. I am SO let down. @Google @googlenest @googlenesthelp
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Deepak Kukreja
(@Deepakkukreja19) reported
@googlenest my home thermostat unable to connect to WiFi .. Tried all sort of methods reboot restart factory reset still it won't work ..Fix Asap.
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Amir Sadjady Ⓥ
(@amirsadjady) reported
@googlenesthelp In the UK. I only tried to login an hour ago.
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Fidela
(@imjustfib) reported
@googlenesthelp I have been trying for a month to setup our Nest Hello. I have a separate internet access that's 2.4 Ghz and still can't set it up on my nest app. HELP please!
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Kirbae
(@sarah10230191) reported
@googlenest @jDORK707 Having the same issue, I live in a small apartment ... my router, Chromecast device and phone can pretty much hold hands. What’s troubleshooting option #2?
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Shari Weech
(@ShariWeech) reported
@googlenesthelp You have the absolute WORST customer service. I have been trying for weeks to get you to warrantee my faulty nest thermostat, and keep hearing someone will be emailing me in 24 hours. It literally NEVER happens. You've agreed to warrantee it, now deal with it!!
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Jamie Cashin
(@va3jme) reported
@googlenest Unplugged it for about 3 minutes... Plugged it back in and it still doing the same thing. Have you had any other reports like this? It was happening to a friend of mine yesterday but rebooting his server fixed it
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ktlynksdy
(@ktlynksdy) reported
@googlenest I want to help close this ticket (and finish my last ep of @Succession_HBO) Absolutely available tomorrow to test additional scenarios.
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Billy Younger
(@Chuckusabeer) reported
@googlenesthelp hi. Change of WiFi and now I can't get either of my nest or mini to connect.. I get unable to communicate error. Can you advise? I've tried your trouble shooting but still no luck.
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Miles Cooper
(@coops_92) reported
@googlenest hi, I've been in touch with support but they aren't helping at all. The Google assistant has stopped working on my best hub, Google homes and my pixel 5. It's been down for a few days now either saying "there was a glitch" or "cant connect to Google"
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Geoff Wolfe
(@geoffwolfe) reported
If get prompted again to give Google login access to @googlenest app when I need to quickly check the door bell or turn up heat at 2am, I’m going to lose my mind.
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Andrew Burke
(@apburke) reported
@googlenesthelp Purchased a new Chromecast with Google TV and set it up. I can't control it using my Google Home speaker. when I ask Google to show me action movies on Bedroom TV it says it is doing it but nothing happens. After a few seconds it says something went wrong. Help
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Eddie Hart
(@eddiexhart) reported
@googlenesthelp Considering how expensive your IQ Cameras are, the power supply stopped working on my camera and your support team said I would have to buy one for $50 at my expense?! Cant issue a refund or credit?! UNBELIEVABLE!
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adjacent
(@styleadjacent) reported
@googlenesthelp Sorry for the slow reply. I ended up re-looking at my home’s location in Nest. When I did that, it showed my phone as a blue dot. That must’ve have reset the location, as now it senses as being “here” (home). All working now.
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Geoff Wolfe
(@geoffwolfe) reported
@googlenest I’m pretty sure you know what the issue is. Please fix the Google <> Nest auth integration. It’s a mess.
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Billy Younger
(@Chuckusabeer) reported
@googlenest Again.. All linked to my Google account. I don't have another phone or tablet with this on it... Looking at Google searches it would suggest this is a fairly common problem with no real definitive fix.. Seem more a Google problem than a user issue.
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Yeah, good. Okay. 🌹
(@oviera) reported
@googlenest I'll try that. US based, DC to be specific. I'll try resending and relinking, but the fact that it's only happening to the Home assistants tells me it might be an issue with the latest update. It used to do really well handling Spanish artists/songs.
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Richard D Garza
(@richarddgarza_) reported
@googlenest @googlenesthelp - recommend everyone avoid ordering Nest cameras. they’ve ghosted me for 2 months after sending me the wrong replacement camera claiming an engineering and/or order management issue in their system.
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schlorp⁷
(@numbersixtyfive) reported
@googlenest oh i got my dad to fix it, thanks for responding!
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ktlynksdy
(@ktlynksdy) reported
@googlenest Hi! This is only an issue with HBO Max from an iPhone XS. I don’t not have and android device to compare.
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Billy Younger
(@Chuckusabeer) reported
@googlenest It is fairly close to the router... I've tried resetting it. Still get the connection error.. The mini is upstairs and is also getting the same error.
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Dr. Leigh George
(@LeighGeorge) reported
@VerizonSupport @googlenest Is that possible and what side effects might that cause? Would it effect my fios cable? Any other solution you could think of? Thanks for your help!