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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (45%)
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Buffering (27%)
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Crashing (14%)
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Playback Issues (12%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Buffering | |
| Pleasanton |
Sign in | |
 Maracanaú |
Video Quality | |
| Florianópolis |
Crashing | |
| Metter |
Crashing | |
| Sumaré |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Fleetwood Coup De Ville (7/24 🎂)
(@thejournalista) reported
@HBOMaxHelp please help. someone has hijacked my account and added an email address to it that i do not have access to. your contact us button is just a circle jerk of uselessness.
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Name could not be blank
(@sl1ghtlyh1gher) reported
@ninjamonkey75 @Brittne63276208 @hbomax I stream through my phone and then broadcast. Haven't had that issue yet
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Francisco
(@econliberal) reported
@HBOMaxLA Take a look @WarnerMedia and @hbomax and try to see a movie with that bug, where the subtitles don't fix at all in a proper manner in the screen. Please, expand the subtitles box to allow a correct alignment of them, fix the app. Thank you.
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Todd Right Now
(@ToddRightNow) reported
@hbomax is the worst streaming platform of them all. You’re lucky if you can load a show before it crashes, freezes, or buffers forever.
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Normalize Dark Skinned Latina's👸🏾
(@MagikalBlackGrl) reported
@SWestler @KingRichardFilm @hbomax Many successful people achieve due to the support and sacrifices of a parent who work hard alongside their kid cuz they believe in their kids talent/dream. You clearly have never experienced someone giving a damn about you like that or you'd realize how ignorant your Tweet is.
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Renae M.
(@Renae131) reported
@thatdanstevens @hbomax @GaryJanetti This wasn’t funny. Derivative stories & satire attempts fail badly. You know when stand-up comedians milk a topic for too long causing the audience to start yawning & texting—You hit that point at about 10 sec into ep 1. Booze doesn’t help. The Simpsons & South Park are safe.
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Meredith Brown
(@mbrown__21) reported
@HBOMaxHelp Been having trouble for about two weeks now with streaming. Content won’t load, audio is messed up, and it constantly kicks me off the app. I’ve done a lot of troubleshooting…any other suggestions?
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Juvenile
(@37conniving) reported
@HBOMaxHelp any updates in the Rush Hour 2 audio sync issue ?
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𝕂𝕪𝕝𝕖 𝕁𝕠𝕟𝕖𝕤
(@SnakeTaleJohnny) reported
hey @hbomax fix your goddamn app
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lucas Leish
(@LeishLucas) reported
@Unit06 @hbomax Have you actually watched it yet? I thought it might be good fun, like Family Guy etc but it's awful. Not funny @ all. It's crass & boring. But if u like it let us know
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POKE 756,224
(@feoh) reported
@hbomax Love the service, it's fantastic! Just want to let you know that the @Samsung smart TV app has some rather serious bugs. I need to reboot the TV frequently when running it and it has trouble exiting cleanly. Thanks!
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not a bot
(@yeah12ugh) reported
@hbomax you have funds for FBOY ISLAND (absolute garbage) but can’t fix the app?
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Brandon Ross
(@RizzoSB85) reported
@Bmore_Al @HBOMaxHelp I can’t get it in Italian. I only get the dubbed version with subtitles. Didn’t have a problem until season 4. Dubbed voices are garbage. Idk why they cant fix itthis issue.
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witch
(@crushedwitch) reported
@hbomax I am calling all the countries who can help us. We are perished and devastated with the total 112 fires. The ones that we can’t stop are still going so strong. We dont have enough fire fighting planes to stop it. #HelpTurkey #Turkeyisburning
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Joseph Todd
(@jtodd315) reported
@NaneaT17 @hbomax Same, its the worst when it just keeps repeating like 3 sec in mid movie
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Mohab
(@Mohab39615650) reported
@wbpictures @warnerbros @hbomax We are not broken and we are not alone restorethesnyderverse release the Ayer cut makethebatfleckmovie
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CaitlynJenner4CAgov 🇺🇸 ✡️
(@EffWebsite) reported
@iDreaminFlowers @wbpictures @hbomax Yep. It’s awful they do this.
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Matthew Dudley
(@RK1RepoMan) reported
@HBOMaxHelp I can’t get hbo max to play on my roku. Can you help?
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Resourcefully Freda | Freda 🇺🇸
(@RsflyFreda) reported
If @BlakeMoynes doesn’t work out on #TheBachelorette he can try out for #FBOYISLAND on @hbomax
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Mike
(@_MikeyBobby_) reported
@LastWeekTonight John, please use your Hollywood pull to get @hbomax to fix their app. Haven't been able to cast your show in weeks. And it's ONLY your show. I can stream everything else, but it seems like their trying to hide you 🤔
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Francisco
(@econliberal) reported
@HBOMaxLA Take a look @WarnerMedia and @hbomax and try to see a movie with that bug, where the subtitles don't fix at all in a proper manner in the screen. Please, expand the subtitles box to allow a correct alignment of them, fix the app. Thank you.
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joe buonopane
(@BuonopaneJoe) reported
@HBOMaxHelp Hi I am having trouble watching Gomorrah in original Italian on HBO max. For some reason the dubbed version is only available. I'm watching on Xfinity cable service. Any idea when this will be fixed.
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Shawn
(@ShawnHeilemann) reported
@hbomax i don’t know if you all know this, but your app crashes my Roku almost every time I try to watch anything. Any advice to fix this problem?
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Longfellow Deeds
(@the_Sandman2) reported
@hbomax why does your app work 3% of the time?
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Michael
(@MikeAndTheMouse) reported
@ShieldVoC @HBOMaxHelp @hbomax - I have been unable to use my service since July 23. No one will reply to my DM’s, and the young lady at your help-desk tried her best, but could not figure it out. Now I have a service that I have paid for, and I would like to use eventually.
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🌻💋
(@amor_monie) reported
I need @hbomax to fix this damn app! It shouldn’t take 30 minutes to get my program started 🙄
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witch
(@crushedwitch) reported
@hbomax I am calling all the countries who can help us. We are perished and devastated with the total 112 fires. The ones that we can’t stop are still going so strong. We dont have enough fire fighting planes to stop it #HelpTurkey #Turkeyisburning
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Joe Vasquez
(@JustJoe88) reported
@HBOMaxHelp I have been having issues with pausing, rewind and fast forward for weeks on my Amazon Firestick HBO max app. I don’t have this issue with any other app. What can be done to fix this?
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Monica To
(@MonicaoTo) reported
@HorrorYearbook @hbomax Try to get a Fire Stick. I have the 4K and never had any problems with #HBOMax thru the fire stick.
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Kyle Tague
(@KyleTague) reported
So does @hbomax just no longer work on PS5?