HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/25/2025 06:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Crashing (21%)

    Crashing (21%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Francisco do Sul Sign in
United StatesHolden Sign in
United StatesAurora Buffering
United StatesPortland Buffering
MexicoChihuahua Buffering
United StatesMonroe Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • GildedOrthovyn Dhumina the Sheep (@GildedOrthovyn) reported

    @hbomax your website is broken. it wont adjust to be the correct size in firefox. you have no settings page and wont let me adjust the resolution of anything i watch. your service is garbage. id much prefer if you came to my house and stole my money personally

  • fungiamogi fungiamogi (@fungiamogi) reported

    @TradeSniperSara @hbomax Hbomax and hulu have terrible UI/Ux

  • Thirdmanmovies Daniel Joyaux (@Thirdmanmovies) reported

    @hbomax Hire me to edit (and write!) your film blurbs! I have several years’ experience writing and editing blurbs and synopses for film festivals, including three years at Sundance. And you guys need help.

  • Piker73 Marshall (@Piker73) reported

    @KyleinKC @hbomax It’s a **** app on Samsung. So slow. But we don’t have the buffer problem. Just takes 65 hours to pull anything up.

  • pinktofuu alberto (@pinktofuu) reported

    I am so tired. Please DC I am begging you, I will work for y’all for free. I will be a consultant for you guys or something. @hbomax @DCComics

  • ShadowandSoul22 ShadowandSoul (@ShadowandSoul22) reported

    @HBOMaxHelp @asinsigalli What's the deal? Why can I no longer stream shows on my computer at full screen? It was fine before March 22, 2021, and now, suddenly full screen is only half of my screen! Just awful #fullscreen #HBOMax #nolongerfullscreen

  • TradeSniperSara Sara Strat 👑 (@TradeSniperSara) reported

    @Tazman9Tazman @hbomax There's apps that work properly on the smart TV.

  • GrnKnigt Ω #ReleaseTheAyerCut Ω (@GrnKnigt) reported

    @WBHomeEnt y’all so salty that you ain’t got one single tweet in support of #ZackSnydersJusticeLeague It’s fine though, we don’t need y’all @hbomax will help us fix what you broke #RestoreTheSnyderVerse

  • KnightmareJF JFM ⚒🇲🇽 RTSV (@KnightmareJF) reported

    I have ZERO interest in anything theatrical coming from @wbpictures DCEU. Flash will suck, Shazam is awful, or anything outside the SnyderVerse. As for me #RestoreTheSnyderVerse on @hbomax will be my path.

  • RyanChrzanowski Ryan Chrzanowski (@RyanChrzanowski) reported

    @hbomax could you guys #RestoreTheSnyderVerse and sign a deal with Zack Snyder to finish out his run with you guys? I mean there’s obvious interest judging by how y’all’s servers crashed for #zacksnydersjusticeleague

  • ChiLeiko Leiko Chi (@ChiLeiko) reported

    @hbomax CAN WE SERIOUSLY GET KEYBOARD SUPPORT ON PS4!? Or fix the coding so i dont have to let my controller turn itself off, after each use because the video goes back front page after holding down the PS button. Because i want to skip intro's? Seriously.

  • KyleinKC Sports Fan Guy (@KyleinKC) reported

    Does anyone else’s @hbomax buffer like crazy even when the internet is working fine on every other device? This happens to me once or twice a week where I can’t even watch it cause it’s so brutal

  • davidthebossman David (xI-PESTILENCE-Ix) (@davidthebossman) reported

    @DIRECTV Has to be one of the most frustrating services I have ever dealt with. Can't choose profile on @hbomax errors on roku tv, and others takes forever to view. Had to use a VPN in order to sign in! Worst streaming service by far!

  • iamjeyval JEY VAL (@iamjeyval) reported

    @NuConcept @hbomax @HBOMaxHelp I might cancel mine too this screen experience issue is unacceptable

  • KatarHol5 Katar Lhal (@KatarHol5) reported

    @SupermanHomepge @hbomax I find that news dubious because no news that #WW84 crashed the HBO servers.

  • MichaelKornste2 Michael Kornstein (@MichaelKornste2) reported

    @ReevzFX @hbomax I know right had that issue all weekend

  • ChiLeiko Leiko Chi (@ChiLeiko) reported

    @HBOMaxHelp Wow.. honestly didnt expect a response. just been annoyed because of all the other times ive tried contacting about this issue. Thats main thing that really needs fixed. Atleast on the ps4 side. Both keyboard functionality, and controller issue would make things hella better.

  • luke_fitwalker Luca Casati (@luke_fitwalker) reported

    Okey so, #WarnerBros is captained by *********, so to #RestoreTheSnyderVerse and #ReleaseTheAyerCut I think there is only one possibility... @hbomax ! HELP US PLEASE!

  • ChalupaExtreme Perry Chau (@ChalupaExtreme) reported

    @NuConcept @hbomax @HBOMaxHelp Definitely experiencing the exact same issue.

  • EddyJenkins10 Eddy Jenkins (@EddyJenkins10) reported

    @hbomax It is a tie Noone will loose they will all work together at the end against metal Godzilla.

  • liamb1981 Liam Buxton (@liamb1981) reported

    @snydercut @hbomax It isn’t broken.....and it’s not alone #RestoreTheSnyderVerse

  • Khanjae4 Khanjae (@Khanjae4) reported

    @hbomax Love SP... but, this one felt like you phone it in. It was all over the place. Was ok, but definitely not your best work.

  • MikhailOlhaff Iván Lebowski (@MikhailOlhaff) reported

    @GodzillaVsKong @Legendary @hbomax Worst compliment you could get...

  • SupermanHomepge Superman Homepage (@SupermanHomepge) reported

    @KatarHol5 @hbomax Crashing the server isn't an indication of anything necessarily, other than a server issue. Ratings are a more accurate measure.

  • thebiffstarbuck Biff Starbuck (@thebiffstarbuck) reported

    @hbomax It was terrible

  • LawrenceDLewis Lawrence Lewis (@LawrenceDLewis) reported

    @smcolbert It’s a shame as Billy played the role recently - nothing bad to say on Ron Livingston but where Crudup finally got extras scenes played in SnyderCut and is an essential part of the story can’t they work around his schedule? @hbomax #RestoreTheSnyderVerse #theflash #BillyCrudup

  • The_Condon Conner Newton (@The_Condon) reported from Lawrenceville, Georgia

    @JGQuintel the words and mouths aren’t lined up on the 2nd episode of episode 5 “golden gamer” of close enough. I tried restarting it but it keeps doing it. Any way to fix it? @hbomax

  • outdoortype Brian W. Knight (@outdoortype) reported

    @ScaredCitrus @hbomax I mean it works eventually, but it’s nearly always a struggle that seems unnecessary. I’ve checked all settings on phone and app and there’s no reason for it to suck like it does. Never had trouble streaming WW when it was on @netflix

  • ChaseGilliam {:ok, 💻} = chase (@ChaseGilliam) reported

    @hbomax For some reason last week everything in the app has a max width of 1920px which looks awful on an ultra-wide monitor. Are you folks going to fix this soon? I kind of ruins using your service for me.

  • ConorCoen Conor (@ConorCoen) reported

    @ATT @hbomax I have HBO(Max) through my cable , if I move to unlimited how will that work