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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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shawn
(@shawn49693445) reported
@GraceRandolph @hbomax @HBO Please no. his character is awful
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Nani
(@lenubienne) reported
from
New Orleans, Louisiana
@HBOMaxHelp @JLBarrow You need to fix the app, period. List look at all the negative reviews #onhere and stop asking people to do your ******* speed test and device reboot. It’s a stall tactic.
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Ndoeon7
(@Ndoneo7) reported
@hbomax I hope yall fix those awful wigs
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Nathan Turley 🦁
(@thebighossdaddy) reported
@HBOMaxHelp why is your app so hard to use on my Roku? Kicks me out when I try to start a new show most of the time... takes forever to work... usually have to start on my phone and resume on tv.
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Snake Jazz
(@realunlyrical) reported
@scfarrell87 @hbomax I don’t have a problem with that at all
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young_nick
(@eggheadtron) reported
@hbomax Help #SaveManifest
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Snake Jazz
(@realunlyrical) reported
@scfarrell87 @hbomax It is, I agree. It’s when people go above and beyond with their hate that I have a problem with.
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MR. SLIMEBALL🎱👹❤️🩹
(@ABLUNTINATLANTA) reported
@HBOMaxHelp @yoo_johnnyy Fix rush hour 2 audio
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Nani
(@lenubienne) reported
from
New Orleans, Louisiana
@HBOMaxHelp @JLBarrow You need to fix the app, period. Go look at all the negative reviews #onhere and stop asking people to do your ******* speed test and a device reboot. Those are just stall tactics.
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SAUMIE SOSA
(@Cry_freetown) reported
@HBOMaxHelp @yoo_johnnyy You guys really do have the worst app by far. Literally the “oops error” pops up on every movie at least once
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Hoffy
(@Tyler_Hoffman14) reported
@hbomax I would like for you to freeze my monthly subscription until the app is working properly. I can't even re-sign in to my account after reinstalling the app because error codes keep popping up. Your app sucks.
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♓Cammie Nicole♓
(@Cammie_Nicole) reported
@hbomax has got to be the worst streaming app on the planet i swear 🙄
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Dizzoo 🧨
(@lildamo_) reported
@hbomax FIX YALL ******* APP ON DA PS5 AIN NO REASON THIS MF CRASH AS MUCH AS IT DO
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kevin.
(@glass0fmilk) reported
@hbomax fix your subtitle options the moving all over the screen closed captions ******* suck
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Rated R👑
(@rynixah) reported
@hbomax Can ya’ll fix this ******* app
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Gozzzzzz
(@nicolayvonpea) reported
@HBOMaxHelp the movie Rush Hour 2 does not have the audio synced with the video footage so there is a delay in the sound versus what is on the screen. Please fix.
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Toby Mac
(@tobymac06) reported
Yo @hbomax fix your Roku app so I can actually watch something on your platform that I pay for
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Lito (Angel) Herrera
(@NyLito) reported
@JackWilliamRtF Can’t rewind or fast forward **** unless you want to watch something with no audio. Fix it! @hbomax
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a rat 🐀
(@rosecolorboy_) reported
@hbomax YALL SOME CRUTSY *** ******* FOR NOT LETTING ME STREAM AND HAVE IT BUFFER EVERY TWO DAMN SECONDS **** YALL
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Bel-Air 🤸🏾♀️
(@bdotfloyd) reported
@hbomax can y’all please fix yall rewind feature 😒
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christina
(@xtinaphilly) reported
@HBOMaxHelp I can never click the “up next” episode while bingeing Entourage!! It just pauses. Please help. Using a Firestick to stream
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Nate Just
(@AHSILLINI32) reported
@hbomax why does your app never work on my Roku device? It’s always slow and 90% of the time just kicks me back to my home page.
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Connor Hicks
(@Hatewagon) reported
Hey @hbomax! How come you’re the most expensive streaming service, yet you have the Worst performance? Asking for everyone.
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TYBOLT
(@Cipolar) reported
@Reminiscence @hbomax This movie looks terrible
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Zach Lien
(@zachlien) reported
Hey @hbomax and @PrimeVideo , are you both competing to see who can make the worst streaming app possible?
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Karii
(@daisykarinaxo) reported
@JackWilliamRtF I can’t watch HBO max on my phone anymore cause every couple minutes there’s a pop up that says “you’re using cellular data” or something along those lines.. so annoying! Like yes it’s okay that I’m using my data. I know. @hbomax fix this
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🚀🏝jeff
(@jleonard777) reported
@jiggletop @hbomax I did all that and it still was spotty, finally got it to stream but it’s still the only one that gives me issues, Peacock too.
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𝕂𝕒𝕟𝕒𝕤𝕙𝕚 𝕕𝕠𝕛𝕚 🗯
(@obosaruemen) reported
@HBOMaxHelp please we need a smoother experience in the app … sometimes rewinding or fast forwarding crashes the whole app… skip intro doesn’t work just a lot of kinks here and there.
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Lai✨
(@InnocentDANGER) reported
@hbomax yo fix your **** bro
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Michael Clayton
(@ClaytonComedy) reported
@hbomax HEY HBO, YOU ARE A 10 BILLION DOLLAR COMPANY. FIX YOUR DAMN APP.