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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (18%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodland |
Sign in | |
| Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Weisenfeld
(@VWeisenfeld) reported
@lisarunnergirl @PandorasDoll @hbomax Yes! Carrie would never be on something so vulgar and tasteless. I keep hoping it gets better. My moronic optimism at work.
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Remi
(@Remi35311690) reported
@hbomax Terrible.
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Cory Slane
(@Slano) reported
@hbomax your app sucks. I have directv stream as my provider and can’t sign in. Not an option
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Toby
(@TheWithheldName) reported
@hbomax The app doesn't work for me on Roku. It hasn't worked for weeks. I've had this problem before with the app.
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Darok the Wizard
(@dmann11) reported
Dear @hbomax WHY DOES YOUR APP NEVER WORK ON APPLETV?
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Thomas
(@ThomasTroutman6) reported
Yo @hbomax, everyone knows y’all got the money to fix your ****** app.
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PIERRE KING 🛸
(@legallyPIERRE) reported
@MCKYMNDY @hbomax What browser are you using? I couldn’t do anything on my Mac but when I switched to Google chrome every glitch happening in safari was fine.
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I’ᴍ ʜɪᴍ.
(@SaucyCey) reported
Like bro I can only watch the first episode of whatever shows I click on, this app is fried, it should honestly be free because the free apps work better and have better UI @hbomax
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Tyler
(@Kustang619) reported
@HBOMaxHelp Software update resolved this issue. Thanks!
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Kevin Kozlen
(@kkozlen) reported
Anyone else having trouble with @hbomax login through @ATT My plan says hbo is included but go to sign in and says subscription has expired.
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Otis Brown III
(@ob3isme) reported
@janellejcomedy @hbomax Their UI is THE worst!
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ZeeeeeeeeeeeeeeeeeeJ
(@ztj521) reported
@hbomax figure out your audio problems. Never in synch. You're a giant company. This shouldn't be hard.
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Grecia S. Lopez
(@greciaslopez_) reported
@Zhollis_time @hbomax It’s the WORST
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Harry Doodz
(@HarryDoodz) reported
@HBOMaxHelp @TheClodene At&T is no help
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Bags❄️
(@NoahBagnardi) reported
@BleacherReport @hbomax This is the worst dunk in competition history
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I’ᴍ ʜɪᴍ.
(@SaucyCey) reported
Okay @hbomax problem fixed, I had to log into Hulu and watch Succession through the add-on because your app ******* STINKS
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Andresito
(@andresitoxt) reported
@HBOMaxHelp how can I see the live of @NattiNatasha I have the app but it’s not available. I’m getting crazy. Please help.
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Really Truly
(@Zhollis_time) reported
@greciaslopez_ @hbomax Absolute worst lol smh app wouldn’t even open earlier I was so hot
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randomaccess
(@randomight) reported
@MsCaliFox @AndJustLikeThat @hbomax been hoping it would improve. These 55 year olds are like angst ridden teenagers, not forward thinking, contemporary women. The only issue that seemed to occupy them in the intervening years was what to wear. It’s like they were born yesterday -wide eyed and brainless
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Ashten Fields
(@afields914) reported
@HBOMaxHelp I have a Samsung TV and my app is on there. It constantly freezes mid episodes of shows or commercials and then just stops. I have to either unplug the tv or slowly back out of the app and restart it. It’s the only app I have issues with.
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Obsidian Blue
(@obsidianblue) reported
@janellejcomedy @hbomax The app needs work, but if I don't wanna go to the theater to see The Matrix, I can do that. I'm conflicted
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Nope. NOT A “KAREN” ♏️
(@twitnew14kl) reported
@hbomax I’ve already tried the suggestions restart, etc so I can watch HBOmax on my tv. The last time I was successfully able to watch anything was August. Seriously… what can be done to fix this? 😩
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parker
(@parkerhendo) reported
@hbomax is sooo garbage. What is the point of allowing me to download shows and movies if your app literally doesn’t work without internet? Fix your **** please.
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Destro Cabasas
(@DCabasas) reported
@hbomax You guys have alot nerve charging people 10 dollars streaming WITH ADS. i hope you hbo has the worst xmas ever.
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Dave
(@nyillini311) reported
@jaydestro @hbomax it freezes so much on my smartTV, but seems to work ok if i go thru my appleTV.
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lang
(@emclaire33) reported
@hbomax hey um idk what’s wrong with y’all login but my password is not wrong and it keeps telling me it is soooo can you please get it together
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Mike
(@MiamiEyeGuy) reported
@ATT1Powell @ATT @hbomax I’ve been logged out and cannot log back into HBO max through att log in. Fix this please multiple people have same problem!
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Veronica Taylor
(@stylehigh75) reported
@ATT @hbomax My experience as a customer this holiday season has been terrible!
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Kev
(@kevcastro92) reported
@hbomax terrible job on the juice world documentary. Just filming kids doing drugs really puts a good example in preventing drug overdoses.
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Michael Rappa
(@njrappa) reported
This is now happening every few days on all of my devices. Please fix it. @YouTubeTV @HBOMaxHelp