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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (26%)
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Sign in (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Genoa |
Buffering | |
| Atlanta |
Playback Issues | |
| Washington, D.C. |
Playback Issues | |
| Hickory |
Buffering | |
 Mexico City |
Buffering | |
 Lagoa da Prata |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Zach Boulware
(@ZBoulware) reported
@hbomax Is the worst streaming service out there great selection of shows and movies only to be ruined by an awful interface and even worse servers
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Vanessa Thomkins
(@Kii2success) reported
Help me understand how all of a sudden the “title not available” when I’m literally watching the show, @hbomax ??
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Don
(@06Techd) reported
@hbomax I’m getting this constant error with trying to play something
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VOTE JON US SENATE MD.💯🇺🇸🙏
(@saltstorm007) reported
Fix your issues @hbomax ......your broken right now.....
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bgonzalez902
(@bgonzalez902) reported
@hbomax Why don’t u fix julia first
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ParanoidCrazyLeftist
(@quartknee103) reported
@hbomax Whenever I try to play something, I get: “close hbo max. Sorry but something caused the app to close. Please open the app and try again” I have done this multiple times, as well as updated the app, and restarting my TV. Is there an outage?
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yea its me
(@ShippJeremi) reported
@HBOMaxHelp @saltstorm007 Im experiencing the title not available screen on each of my devices from my tv, phone and ps4 the error code is ef817f11-1131-490a-866e-116b6277f855
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Fred Mitchell
(@thoughtsbyfred) reported
@HBOMaxHelp @saltstorm007 I think this is an issue on your servers. The chat on your contact us page won’t load and neither will content across platforms. Tried multiple browsers and fire stick.
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Standing with Ukraine 🌻
(@mitty1376) reported
@hbomax is the Roku app broken? I cannot load any programs without it crashing.
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Whelan Otts
(@LiteralCommentr) reported
@HBOMaxHelp @amyisarockstar Ur service is down. FIX IT!
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shaun gallagher
(@ShaunG1031) reported
@HBOMaxHelp has your system crashed? I cannot watch anything on my Xbox or phone. I keep getting error messages.
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𝑨𝒏𝒆𝒔𝒉𝒂 🦋
(@Aneshax3) reported
Dear @hbomax, Do better and fix your site. Some of our lives depend on rewatching FRIENDS, and we can’t do that if your app doesn’t work!
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CineSam T.F.G. (The Film God)
(@CinesamF) reported
Yeah! Just want I wanted to watch Book 1 #InfinityTrain with my Parents, @hbomax just decided to stop working today.😠 Fix. This! HBOMax down
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Mr. Funnyguy
(@JokeisHot) reported
@hbomax Please work
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Dominick Carr
(@DjfireDominick) reported
@hbomax fix your servers
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Christopher Comstock
(@ChristophC517) reported
@hbomax anyone else’s not working ?!?
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SW0_0_1
(@SW00115) reported
@hbomax @HipMom63 Fix your services please
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John David Pittman
(@jd_pittman) reported
@JBrown935 @hbomax Work for yourself, bruh. Do what you want.
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JAH
(@Jahliv_) reported
@hbomax fix y’all **** rn
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Steve🇺🇸
(@Bub1083) reported
@HBOMaxHelp @TananaramaRex I'm getting the same error in any title I try to open.
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Silky Johnson
(@DrizzyText) reported
Get home from work to watch #WinningTime and @hbomax is down smh been looking forward to this all day lol
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ShinyLuxary
(@ShinyLuxary) reported
@HBOMaxHelp I'm still having issues trying to access any titles right now
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John Malone ⭐️
(@JohnMaloneHS) reported
@hbomax Why is Band of Brothers and The Pacific not working? Everything has an error code…
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(((Hebrew Hammer)))
(@TananaramaRex) reported
@FatalWhorror @hbomax Yep, getting the same error
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Fred Mitchell
(@thoughtsbyfred) reported
@HBOMaxHelp your servers are down across all content and platforms.
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6854
(@faithtylerg) reported
@hbomax fix your problems you’re broken
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VOTE JON US SENATE MD.💯🇺🇸🙏
(@saltstorm007) reported
@RyanFerris16 @HBOMaxHelp EXACTLY.....went online and users all over are having same issue...even called some friends to check there’s and it’s the same issue💯The problem is DEFINITELY on @hbomax end💯
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SW0_0_1
(@SW00115) reported
@hbomax Wow @hbomax is down fix your services please
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Mark
(@genzmarkist) reported
@SusanFaust1 @hbomax I was legit also in the middle of a sopranos binge, same error hit me
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David Bates
(@Davidinfl79) reported
@HBOMaxHelp every show/movie I try to play says 'title not available'. Latest error code: a93ff610-711b-475c-1079e2dbc9b5