HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (36%)
- Buffering (24%)
- Crashing (23%)
- Playback Issues (14%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 2 days ago |
|
Frontonas
|
Video Quality | 5 days ago |
|
Montpellier
|
Playback Issues | 13 days ago |
 Tijuana
|
Crashing | 16 days ago |
|
Le Teil
|
Playback Issues | 16 days ago |
 Sainte-Marie
|
Crashing | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
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man without fear (@denlucasfromnyc) reported@JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible
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Bobby (@Swervesshouse) reported@AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!
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dj sensitive **** (@jelvis8) reportedHey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.
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King Stock (@KingStock69) reported@hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers
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abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
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🏴GRISWOLD🏴 (@123griswold321) reported@AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.
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masazoAEW&WWEfun 🦄 (@Rockford_619) reported@AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.
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CL Art111 - freelance traditional artist (@callumlyal73631) reported@JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?
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Lucky (@ThatSpeshoGuy) reported@hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****
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Blogs By Me (@Blogs_ByMe) reported@hbomax And thats the problem
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Damon Moffatt (@MoffattDamon) reported@hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!
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Justin (@JustinReddeviI) reported@hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.
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Kelly (@dumpthistruck) reported@DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.
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Mollie B. (@umburns) reported@TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!
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GreenBean24 (@GreenSwag24) reported@hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it
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Big Bad Brody King (@Brodyxking) reported@BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…
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Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.
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⛈️Dakota🌪 (@CSXK921) reported@hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.
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Dupree G.O.D (@DupreeGOD) reported@JamesGunn @hbomax terrible market why would we be scared of laterns?
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Oh Silly, it’s Lilly (@Lilly_88sc) reported@DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.
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Bruv-Meets-World (@BloodOfGermany) reported@hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.
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Stefano (@stritenata) reported@hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match
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Carl Facey (@NOTORIOUSBIGC92) reported@hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service
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Eustakyo Puebla-Rive (@Publius_Rive) reported@HouseofDragon @hbomax It looks awful. Skip.😑
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John Gilfoil (@GilfoilJag) reported@JamesGunn @hbomax Show looks amazing but my god that suit is really bad. Bad suit has no effect on the quality of the show which I’m expecting to be excellent. But I genuinely don’t know how this suit design got past concept art
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Kristal Marien (@deBATjes) reported@hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .
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Damon Moffatt (@MoffattDamon) reported@hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!
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.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
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Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported@FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.