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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 33% Sign in (33%)
  • 27% Crashing (27%)
  • 24% Buffering (24%)
  • 14% Playback Issues (14%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 18 hours ago
Veracruz Sign in 4 days ago
Paris Sign in 5 days ago
Sandillon Crashing 9 days ago
Gland Playback Issues 16 days ago
Perth Sign in 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Timme_The_Tiger
    Bad Tiger 😃 (@Timme_The_Tiger) reported

    @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

  • mymomisacop1
    Slim Shady (@mymomisacop1) reported

    @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst

  • 2024CKCSWHFFAN
    Ms Kris Clark (@2024CKCSWHFFAN) reported

    @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • Bumpy_Smoothie
    Robserobtor (@Bumpy_Smoothie) reported

    @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

  • LouBonomi
    Lucky Lou (@LouBonomi) reported

    @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • _JustAnotherJ
    🇨🇦JRock🇨🇦 (@_JustAnotherJ) reported

    @AEW @hbomax I love AEW, but this past weekends PPV was awful. You need to utilize your stars better.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    OMG! @PWRevolver fixed their audio! Now if we can get @hbomax to fix the audio for @AEW I'll be all set!

  • _Bradpeters5
    Brad Peters (@_Bradpeters5) reported

    @jeff_gluck @hbomax you’re audio is screwed up.. pls fix

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • halibuckets
    Koby ☯︎ (@halibuckets) reported

    @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

  • kittybiza217
    Kitty | SOMETHING INCREDIBLY STUPID🫃🏼🚁💨🌃🏟 (@kittybiza217) reported

    @macadamia012 @hbomax @HBO I think I read just a couple but my hc is a terrible sad background too😮‍💨

  • joshidell
    Josh Idell (@joshidell) reported

    @hbomaxhelp @JessieLC24 @hbomax Seems to be fixed now. Just tired of the leaderboard not working on driver cams like 3 weeks in a row. Glad you got it fixed for today.

  • Radical_Tay24
    Tay (@Radical_Tay24) reported

    @hbomaxhelp It’s not just me, lots of people on here are having the same problem

  • back2malik
    backtomalik 🐥 (@back2malik) reported

    I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

  • LewFromBeyond
    𝙻𝚎𝚠 👻 (@LewFromBeyond) reported

    @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

  • DJHouse82
    DJ House (@DJHouse82) reported

    Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hello @hbomax please fix Spring Breakers

  • Momobroh
    Momobroh (@Momobroh) reported

    @AEW @TBSNetwork @hbomax Sheesh. Looking like the worst episode of the year rn...

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life ffs Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • DonarskiJen
    JenD (@DonarskiJen) reported

    @hbomax Glad we just cancelled. This looks awful.

  • RaiderKing1337
    Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported

    @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.