HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Crashing (25%)
• Buffering (20%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	11 days ago
Frontonas	Video Quality	14 days ago
Montpellier	Playback Issues	22 days ago
Tijuana	Crashing	25 days ago
Le Teil	Playback Issues	26 days ago
Sainte-Marie	Crashing	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The King In The North 🍉 (@matt_ixxi) reported 1 minute ago

  @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

• 
  dj sensitive **** (@jelvis8) reported 4 minutes ago

  dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

• 
  Mollie B. (@umburns) reported 5 minutes ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  Mimi K (@mimikway_) reported 13 minutes ago

  Anybody else having a problem watching the French Open on @hbomax

• 
  Ami 🐘💕 (@Love_Beauty329) reported 16 minutes ago

  Yall see this @hbomax … fix it!

• 
  GAVI Y PEDRI (@aelskk) reported 16 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  Crystal (@crystalthebell) reported 18 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  Jamie Campbell (@spacegauche) reported 20 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  BP in Pepper Pike (@BPOhio2015) reported 23 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 23 minutes ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  abideintheshadow (@abideintheshad1) reported 24 minutes ago

  @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

• 
  Megan (@Megan920778) reported 26 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Alan Williams (@apwbowdon) reported 26 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 26 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 28 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  Maron (@Maron_crypt) reported 28 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  Lauren (@catzandcookiez) reported 33 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  brooke byrne (@brooke_byrne) reported 39 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 40 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Johnny Nil (@Johnny_Nil) reported 41 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  esto (@NorCal_Sneakers) reported 42 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  Koby ☯︎ (@halibuckets) reported 44 minutes ago

  @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

• 
  Geofutures (@Geofutures) reported 44 minutes ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  Back Country Supply Co. (@BackCountryID) reported 45 minutes ago

  Anybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔

• 
  GeorgiaBoy431 (@GABoy431) reported 47 minutes ago

  @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

• 
  Maurice Warren (@BarbadoSlim3) reported 47 minutes ago

  @hbomax whoever y’all got working on subtitles is doing terrible

• 
  RetroGrave_SteveK (@RetroGraveProd) reported 57 minutes ago

  @AEW @hbomax Finally have The Problem jerseys for sale

• 
  scott ziff (@conedx) reported 57 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  Stu Wright (@StuW87) reported 58 minutes ago

  @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

• 
  Erica DiWren (@EricaDiwren) reported 59 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?