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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 30% Sign in (30%)
  • 15% Playback Issues (15%)
  • 14% Crashing (14%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Krefeld Sign in 4 days ago
East Moriches Sign in 4 days ago
Baltimore Crashing 5 days ago
Greenwood Sign in 6 days ago
Odenton Video Quality 8 days ago
London Sign in 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • deaniejoooo
    That Deanie Girl (@deaniejoooo) reported

    Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • harveyleeee
    lee 🤠 (@harveyleeee) reported

    @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

  • Jay1RSF
    Jay Will (@Jay1RSF) reported

    @hbomax Looks terrible

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • moze
    moze (@moze) reported

    This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

  • JoePearson44799
    Joe Pearson (@JoePearson44799) reported

    @hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?

  • CourtOfLoreHQ
    Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported

    @ReclaimJoey @JamesGunn @hbomax "only one can wear the ring" I think they are making pretty f'n clear. Why you feel the need to insult a stranger because he doesn't share your opinion is beside me, perhaps you have trouble regulating your emotions? Impulse control issues?

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • claptonterrier
    Sir Clapton Terrier (@claptonterrier) reported

    @smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷

  • JessieLC24
    Jessie Collins (@JessieLC24) reported

    @NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

  • Peletta_33
    Spicy P (@Peletta_33) reported

    @paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • Newt19701
    Newt1970 (@Newt19701) reported

    @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

  • SteveG561
    Steveg561 (@SteveG561) reported

    @TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.

  • professor5269
    ProfessorHulk52⚾🏈🏀 (@professor5269) reported

    The worst streaming app by far is @hbomax @HBO

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • DeQuan81
    Myke (@DeQuan81) reported

    @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

  • Jonnz5Jonn
    Raphael De La Soul (@Jonnz5Jonn) reported

    @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • IamRowdyRalph
    Rowdy Ralph (@IamRowdyRalph) reported

    @hbomax is terrible for watching basketball. The stream sucks.

  • GodsGift2uWomen
    Black Bruce Wayne (@GodsGift2uWomen) reported

    @hbomaxhelp @aylissar Same here! I need help

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around