HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/07/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (33%)

    Playback Issues (33%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (17%)

    Sign in (17%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPainesville Buffering
United StatesStuart Buffering
United StatesRowlett Crashing
FranceParis Buffering
United StatesAurora Sign in
FranceÉcully Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mrshuesbuttchin liz ! SHANG-CHI ERA (@mrshuesbuttchin) reported

    @hulu @hbomax fix ur interfaces im tired

  • rgbb835 Russ Big👶Baby Gibson (@rgbb835) reported

    @hbomax why does the app crash 2-4x everytime i turn it on? I subscribe through @YouTubeTV and i have to sign out and sign back in every month when my fee is taken. You kinda suck. Prob gonna cancel and get @disneyplus

  • keilys knics (@keilys) reported

    Why @hbomax are there so many issues with your app on roku? Every single time I launch the app I have to restart roku sometimes 1, 2,3,4 times. After all of that I start program and can’t rewind, FF without it crashing. Then have to repeat.

  • francispou Francis Pou (@francispou) reported

    @HBOMaxHelp @HBOMaxCASupport I did but they ignore my twitts and problem continues.

  • GrandellRich RichGrandell (@GrandellRich) reported

    @HBO @hbomax Terrible finale. SUCKFEST.

  • ida_jo1911 #SaytheTWord! @larry_kudlow (@ida_jo1911) reported

    @Reminiscence @hbomax This movie is about getting to go back and spending time with loved ones who've died and along the way you see things about them you missed. Really awful things. Things you wish you didn't find out, and think you can change. But you can't. Is my guess.

  • CuatroJoe Joe (@CuatroJoe) reported

    @paddiosf @LawsNation @hbomax He was awful last year. Sure, the whole defense was awful, but that includes Smith. He was just plain bad. I hope he bounces back, but I’m not optimistic.

  • nolnocsalohcin nolnocsalohcin (@nolnocsalohcin) reported

    @hbomax your fast forward and rewind don't ******* work.

  • Mehatechoo Mehateyou (@Mehatechoo) reported

    @hbomax get your **** together. Your app sucks. If it was just me, I’d feel different about it. But I know a lot of people who also have been having issues with the app. #disappointed

  • tonyhobgood Tony Hobgood (@tonyhobgood) reported

    @HBO @hbomax Worst series this year. Truly a💩show

  • jcgarza jcgarza (@jcgarza) reported from Austin, Texas

    @HBOMaxHelp I don’t actually need help, I just think you should work out with @Apple why the same option appears 4 times in the Music app when you go to “My Account” > “Subscriptions”

  • a_loquita Loquita (@a_loquita) reported

    @ItsMeDeaner @hbomax Yep! Same. Absolutely terrible

  • geraldineconrad Geraldine Conrad (@geraldineconrad) reported

    @HBOMaxHelp @UaskedItold Still cannot watch new In Treatment series, already watched first series a decade ago. Picture is there but link doesn't work.

  • CKeylard Cathleen Keylard 🍝🍷 (@CKeylard) reported

    @HBOMaxHelp I’ve completed all 5 suggested steps and we are still experiencing the same issue.

  • CKeylard Cathleen Keylard 🍝🍷 (@CKeylard) reported

    @HBOMaxHelp LG smart TV. Again, no other issues with any other streaming services using this LG TV.

  • joydeleyer Joydeleyer (@joydeleyer) reported

    @hbomax Can't stream. It's terrible. It freezes up and then goes back to the Roku home screen. Netflix, hulu, everything else works. My internet signal on Roku is strong. Me and my son are trying to watch The Fresh Prince, and we can't.

  • jjaparo NotSoSilent  (@jjaparo) reported

    @HBOMaxHelp No, no thank you. You want to know what the problem is, your app is total garbage. You don’t need to know anything on my part except that my roku it fully up to date, the app is supposedly up to date and I’m running giga bit internet. Get your house in order.

  • RitthalerBobby Bobby Ritthaler (@RitthalerBobby) reported

    Dear @hbomax , why is your Streaming app the slowest, glitchiest, and worst one out there ? Thought you guys were one of the best ? Can't even watch on my main TV, its been frozen for 2 months ! And on my other two televisions it's super slow !!!!

  • jj9596 James Johnson (@jj9596) reported

    @ohheyitsjaye @GlydeKingdom Worst paid streaming app without question @hbomax

  • shann0521 Shannon (@shann0521) reported

    The @hbomax is arguably the most expensive yet worst app on my smart TV. Shows won’t load. Turn up the volume and it closes. Have to start the same show 3x cause of crashes. It’s the worst.

  • LocoBananaGamer LocoBanana (@LocoBananaGamer) reported

    @hbomax fix your ******* app. Easily the worst one I use daily. About to drop your pathetic asses.

  • birdpony birdpony (@birdpony) reported

    @HBO @hbomax the absolute worst ******* show. could have been a really interesting ending, but instead, just same old bullshit. *psst* here’s the big ending: all the ******* rich white people get away with everything!

  • gingaahhhh lindzz (@gingaahhhh) reported

    @HBOMaxHelp besties why does your roku app never work anymore 🥲

  • SquirrelWestend WestEnd Squirrel (@SquirrelWestend) reported

    @HBO @hbomax Sorry but almost all of the characters are awful human beings and it's not entertaining.

  • p0ffee p0ffee (@p0ffee) reported

    Emailed @HBOMaxHelp almost two weeks ago. Some lady said my case would be escalated and then have never heard back since. Great support, glad I'm paying a monthly subscription for a garbage app and awful support.

  • LocoBananaGamer LocoBanana (@LocoBananaGamer) reported

    @HBOMaxHelp I don’t know why the “PR talk”. You guys know damn well your app is broken across any device. It has the same issues everywhere. This has been a known problem for far too long. You guys rake in the money daily. Use some of it to fix your crap. Tired of it.

  • joydeleyer Joydeleyer (@joydeleyer) reported

    @CKeylard @hbomax Yes, it's terrible!!!

  • JenMcCready Jennifer McCready (@JenMcCready) reported

    @hbomax The writers were sloppy with the ending, it’s awful and not inline with the rest of the series at all.

  • ItsMeDeaner 🔥hot summer Dean😎 (@ItsMeDeaner) reported

    I swear to god @hbomax is the WORST most glitchiest garbage streaming service that never works properly grrr

  • gingaahhhh lindzz (@gingaahhhh) reported

    @HBOMaxHelp no it just always crashes whenever i try to play anything - and i’ve done all of the steps on your help document already and still happens every time, been like this for a month or so