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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Crashing | |
| Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Hussein Mansour
(@Mansour27) reported
@AliChahine_ Bro, always lags and freezes @hbomax fix your **** man
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kaelyn
(@kaelynt0) reported
HEY @hbomax I wouldn’t be mad if y’all figured out how to make your apps work more efficiently.
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Moira Rosé Quartz
(@kumakaa_) reported
Aye @hbomax please fix your app. I need to watch Curb Your Enthusiasm
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Joe Jeffries
(@jjrx) reported
.@hbomax does not work. Don't waste your money
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Quest42
(@jlouro24) reported
@hbomax the hbomax app is absolutely terrible. Easily the worst out of all the other streaming apps I use hands down.
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ChickieVintageLove
(@ChickieVintage) reported
@HBOMaxHelp Spectrum cable TV, Prime and Netflix load up no problem
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Jason Weber
(@KOLabNW) reported
@hbomax, the worst of all time. Do not waste your money. The platform should be stuffed into a bag of dogshit, lit on fire, and thrown against an HBO door. Even if we all did this, to every door, I’d still happily smell all that burning **** over their piles of stolen money.
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Joe Jeffries
(@jjrx) reported
.@HBOMaxHelp just loaded you up to watch White Lotus and.........it doesn't work. Can we get our money back?
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Christian Deaver
(@DeaverChristian) reported
@HBOMaxHelp hey why does my app kick me off every time I try to watch anything? I have strong signal and all other apps work fine but now every time I try to watch anything on your app it just plays a couple minutes then just closes the app
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Matt Walsh
(@tylerguinness) reported
@realunlyrical @hbomax Omg. Shows there is a taste for everyone. I thought it was awful. And I love B movies and superhero flicks
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Caleb Thayne
(@CalebThayne) reported
@ggarrone @HBOMaxHelp I am having this issue as well
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Colton Williams
(@coltonsw1998) reported
@hbomax @fboyisland Your app is terrible. Try upgrading the servers. **** this company
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#RENEWGENERATION
(@jadewarrenyall) reported
@hbomax renew genera+ion or you truly don’t care about quality,,, gg getting the promotional budget it got and genera+ion barely getting anything when it’s 1000000x better is embarrassing for you #renewgeneration
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El Padrino
(@gene_ethics) reported
@DCTitans @hbomax Season 1 does not work
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Jordan Pack
(@Jordan_Pack) reported
.@hbomax y’all have the worst streaming app IMAGINABLE oh my god
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Shawn Sprayberry
(@goatrope67) reported
Dear @hbomax, day 2 of not being able to get your app to load on @amazonfiretv. I've deleted the app and reloaded...does not work. Is this an issue everywhere or just in my home?
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Jessi Gifford
(@LifeLikeAGypsy) reported
from
Vienna, West Virginia
@HBOMaxHelp Dear @HBOMaxHelp @hbomax I messaged you last night to no avail. No one has even read the message. The app is still not working. Can someone please assist??
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batman’s orphan | waiting for tss era to be over
(@batmansorphan) reported
@hbomax ffs fix your ****
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Kyle Stone
(@rousta99) reported
@NikkiGlaser @fboyisland @hbomax Terrible,I'd be suing you if u told me i was getting 10p stacks and pulled the rug out,completely whack
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dd
(@def8nesse) reported
@HBOMaxHelp the app crashes every if not every other episode the skip intro doesn’t always work neither does the next episode at the end i love the entertainment on the platform would just like a smoother easier viewing experience
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Christopher Smith
(@infinitewords14) reported
@HBOMaxHelp Didn’t notice this until late - so I have been getting an error message saying “oops we can’t stream right now” after playing two episodes of a series
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⚡AJ⚡
(@xJustAJx) reported
@HBOMaxHelp i keep getting an error telling me to restart the HBO MAX app on my phone and any device i try to log into
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2Jianz🇦🇲
(@TheLocAsian) reported
@HBOMaxHelp @thefeat I am also experiencing the same issue on my account. There is an audio lag.
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LaDoor
(@C_LaPorte05) reported
@HBOMaxHelp I was streaming on the HBOMax app through my LG OLED tv through a wired connection with my gigabyte internet service for the 4K HDR experience. I have never had any issues while streaming the same type of content in the past.
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Matt Walsh
(@tylerguinness) reported
@HBOMaxHelp @KandersonUS Hey HBO-Max Help. Can you fix that movie? It was awful.
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Matt Walsh
(@tylerguinness) reported
@schlueterisms @hbomax No kidding. Worst movie since Lethal Weapon part 4
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***** Named Milton
(@Cuuuhxleebx) reported
@hbomax needs to steal one of the tech hoes Netflix , Disney+ or Hulu has on staff cause those are the only apps i can rewind and fast forward with no issue
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Nick Kelly
(@nick081497) reported
@emma_nancy @DCTitans @hbomax I agree with all of your points and that's the problem with what they're doing with this Red Hood. Jason would know not to fight **** hand-to-hand. If both were going for a kill, Jason would just shoot him. If not, Jason would probably still just shoot him, just not lethally.
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R.A.B.
(@beetaylora) reported
Bruh @hbomax fix your rewind button
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Brian Sherman
(@TheTVGod) reported
Trying to watch @DCTitans and the @hbomax app keeps giving an error message every few seconds on @AppleTV been waiting all year for this!