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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Crashing (19%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmville |
Buffering | |
 Angra dos Reis |
Playback Issues | |
| Chesapeake |
Crashing | |
| Wheaton |
Sign in | |
| Green Bay |
Sign in | |
| Goiânia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Boo Radical
(@BooRadl88323085) reported
@XavierCollinNZ @HBOMaxHelp Same issue here.
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Bobby
(@bcrogs) reported
from
Washington, D.C., District of Columbia
@hbomax @iamjohnoliver is not new tonight. Fix your ******* system. And @billmaher was not new the other night either. Although your title headline says so. Fix it.
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Jon Coates
(@baeleth) reported
@PrincipeV @hbomax I'd rather #AbandonTheSnyderverse . His are my least favorite of the DCEU films. To me, even the worst are a more enjoyable movie experience. I think his films are what an angsty teen would think is deep & meaningful, when they're really just needlessly dire, one-note, & boring.
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young celtic
(@ice_styl3ee) reported
@hbomax fix that grey line bullshit
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reba laufeyson 🖤
(@SoundGuyRicky) reported
@HBOMaxHelp The app on PS4 and it’s only for that one episode, I skipped it & the following two episodes work fine.
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Lee Marvin jr.
(@BankrollBwoy) reported
@hbomax FIX THIS BUGGY *** APP !!!! DAMN I CANT EVEN FAST FORWARD
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z🕷
(@zd00m) reported
@HBOMaxHelp I've done all of that in past instances of this issue and it doesn't help. It is long recurring and a bit too often to be sporadic. It happened a lot during Godzilla vs Kong too. I'm sorry but I only get this kind of issue from max, I don't have buffer issues with other services.
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Hutch
(@ga_nj_2012) reported
Does anyone have issues with volume on @hbomax? I can’t seem to boost the volume enough to hear Tenet.
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fearingsix
(@fearingsix) reported
@HBOMaxHelp literally did that last night didnt help with any issues. ur app is terrible.
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ѴศʆཛѴЄཞgศ
(@305Bass) reported
Is there an update yet for the sound problems ?! @hbomax ohh and the white bar to the right of the screen?
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⭐Mister J ⭐
(@ColdBloodedJoke) reported
@Y2021Tomandjerr @hbomax I have no idea. I don't work for WB / ATT / HBOmax..
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margaux verdera
(@mizmargauxxx) reported
@AJemaineClement @TheCW @hbomax July?!? Jfc man. Don’t you know we’re still in a pandemic and need this quality entertainment??
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Nick Vito
(@nick_vito) reported
@HBOMaxHelp what is your apps problem 😡😡😡 WHY IS THIS CONSTANTLY BUFFERING ?!? i have 1000 gig speed internet and i am hard wired...
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Robin Williams
(@Hultzen) reported
@hbomax They got my husband ..this does not work, maybe in a cl oil sed tent or screen room.
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steve kemper
(@repmekevets) reported
@hbomax what’s going on with your apple tv app? it freezes every time i leave & come back to it & the only way to fix is is the restart the whole device.
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xingcat
(@xingcat) reported
I can't believe @hbomax looked at Bethenny Frankel saying things like, "They keep asking me for input, but I need them to figure it out," when she is IN THE ROOM and is saying SHE IS A MODEL and gave them no time? NOBODY WANTS TO WORK WITH THIS TYPE OF BOSS.
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Jamie.
(@jamiemariemccar) reported
@hbomax has the worst app I’ve ever used. Can’t load shows, multiple crashes, etc. What a waste of money.
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Lalo Reyes
(@laloreyes) reported
Everyone on here talking about #restorethesnyderverse and I’m here like at @ATTHelp @att @hbomax how about just fix your system and #restoremyservice so I can actually login and use it to watch something.
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Vania Margene Rheault
(@V_Rheault) reported
I wish I could write a series like Mare of Easttown on @hbomax. What I know of police work I learned from watching all the seasons of @Castle_ABC and a criminology class I took at the community college in 1994. I don't think any of that will fly. LOL
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Mojomanxero
(@mojomanxero) reported
@NeKap @hbomax Dang I been having problems too
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Megan...
(@italia166) reported
@hbomax The app is not working...
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DC Ultimate News #RestoreTheSnyderVerse
(@superman_fanp) reported
If all these movies on @hbomax are doing better than the #SnyderCut how did HBO Max only crash for the release of ZSJL and not for GvK or MK??? #RestoreTheSnyderVerse
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bgappl07
(@bgappl07) reported
@hbomax I’ve had the service for forever now having problems receiving it I am I the only one??
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hazelgreene
(@hazelgreene) reported
@hbomax You’ve made some improvements to your user interface but you have a ways to go. Please work on it. It’s incredibly frustrating.
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charles crapo
(@charlescrapo) reported
So much about @hbomax seems broken. It gives you a list of who is in the cast but doesn't give links to automatically show you other things they are in. If you want to turn captions on or off, it freezes the movie. You can't look at a list of episodes while watching a series.
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ѴศʆཛѴЄཞgศ
(@305Bass) reported
@HBOMaxHelp Ok great. All your movies have low sound quality or sounds un mixed or unmastered. Literally have to double the sound output to hear a movie on the app via Samsung Tv. Will y’all be adding Fast Forward or Rewind ?
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charles crapo
(@charlescrapo) reported
If you decide you want to change the language in a Miyazaki movie on @hbomax you have to turn off the movie and select it before starting the movie. If you don't have to do this on Netflix why do you have to do it on HBO? The whole site is kind of terrible compared to Netflix.
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Herr Ruschmann
(@majshark) reported
Dear @hbomax: Your movie selection doesn't matter if fix your streaming service is broken. The stream auto zooms to the upper left portion of the screen, making your content unwatchable.
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ABHIJIT
(@ABHIJIT86556487) reported
@hbomax @RosannaPansino @CakesByTimbo The cake is amazing. Come on people, I am also a Snyderverse fan but posting #RestoreTheSndyerVerse on unrelated posts does not help the cause. So chill.
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Caren Thacker
(@CarenThacker) reported
@HBO @hbomax why isn’t the HBO doc The Crash Reel available to watch through HBO...?