1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 33% Sign in (33%)
  • 27% Crashing (27%)
  • 24% Buffering (24%)
  • 14% Playback Issues (14%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 5 hours ago
Veracruz Sign in 4 days ago
Paris Sign in 4 days ago
Sandillon Crashing 8 days ago
Gland Playback Issues 15 days ago
Perth Sign in 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • StevensRachy
    Rachel Marie Stevens (@StevensRachy) reported

    Addicted to weather docos on @hbomax and when they auto play through you get either a ****** 90s sitcom or a crime doco solely based on the offender being butt nekkid. Quality right there

  • pokeahoesol
    𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported

    @NobleMetaXX @netflix @hbomax Already on it setting up the account today for this kinda content. I have about 10 videos good quality to post as commercial content

  • kerried72
    Kerrie (@kerried72) reported

    @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

  • BatsKnightmare
    Knightmare (@BatsKnightmare) reported

    @JamesGunn @HarlowC @hbomax Are you afraid? The answer is yes, I’m afraid this looks awful

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

  • barbara45163282
    barbara (@barbara45163282) reported

    @hbomax Larry David sucks. The show is awful. Not funny. LD please go far far away forever. Better sooner than later. Dumb, dumb, dumb.

  • Radical_Tay24
    Tay (@Radical_Tay24) reported

    @jeff_gluck Is anyone else having audio issues on @hbomax?

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

  • back2malik
    backtomalik 🐥 (@back2malik) reported

    I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

  • missgagahoe
    GREEN LANTERN ꗞ (@missgagahoe) reported

    @G_O_A_T_Lantern @JamesGunn @hbomax Mind you he did a similar character to hal (peter quill) idk why he didnt just do what he did for peter but with hal. Both pilots on a spaceship (milano, interceptor), both have daddy issues, both old, both have similar appearances and personality, both have that earth-boy charm

  • begsyourpardon
    Daniel Rey (@begsyourpardon) reported

    @ThePackFan12 @hbomax I can see it working. The Guardians played a role in the Martians' powerset/fear of fire long ago. It wouldn't be too much trouble merging the two concepts together for the movieverse. Both Manhunters and Martians are obscure enough from lore anyway towards gen audience

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life, for ****'s sake Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • Tom_Tresser
    Nemesis 🇬🇷 (@Tom_Tresser) reported

    @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • AlexRayneBayBay
    Alex Rayne (@AlexRayneBayBay) reported

    @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life ffs Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • NorCalDR
    Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported

    @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

  • CoryMatthews10
    R. Daniel Ursus (@CoryMatthews10) reported

    @JamesGunn @hbomax Why does everything have such awful lighting now?

  • otis_p_lord
    Furious George (@otis_p_lord) reported

    @AEW @TBSNetwork @hbomax Badly need Thekla to crash the Willow celebration.

  • chrisbenriordan
    Christopher Riordan (@chrisbenriordan) reported

    @tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

  • pervertucker
    tucker (@pervertucker) reported

    @JamesGunn @hbomax i am afraid of that terrible poster