HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (21%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 2 days ago |
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Buffering | 2 days ago |
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Sign in | 4 days ago |
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Buffering | 7 days ago |
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Sign in | 8 days ago |
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Sign in | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha | Gen 10 HYPE (@Sasha_Arilda) reported@hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen
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Aaron (@Azwilko1997) reported@mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc
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Matt Smith (@msmith850) reportedDon’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺
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steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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maul (@tjmadden412) reported@hbomax @HBO The Pitt is the WORST show on TV. No contest
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Frank Castle (@MrSpacely313) reported@hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls
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angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
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Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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Newt1970 (@Newt19701) reported@PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Fronkensteen (@Fronkensteen) reportedDammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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TheRealChiste (@TheRealChiste) reported@alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.
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Jason Lambert (@JasonLambert80) reported@aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
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Coach Alpha Dawg Greg (@CoachDawg34) reported@Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path
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Speed Punk (@SpeedPunk) reported@Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way
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Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
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Brandon (@barndoord) reported@empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition