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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Queens |
Buffering | |
 Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmifer Coolidge
(@whatisjimmydoin) reported
@hbomax There’s a glitch on your platform bestie. I’m binging Barry season 3 and each episode begins playing before the previous episode is actually over. Annoying!
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Coroinha do Padre Gomez
(@lucascsportela) reported
@BearingMoon @hbomax @HBO everyone is complaining about the terrible marketing of the series.
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Darko Dujmovic
(@darkoXVII) reported
I will literally get a job at @hbomax and fix the ****** bugs and then leave. 1. Download a movie, go offline. You can’t play it! Excellent feature, especially for long flights. 2. App downloads Spanish subtitles even though the app is in Croatian just because I was in Chile
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Claudio
(@claudioa76) reported
@HBOMaxHelp I already did it. Didn’t work for me . still , the same error
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Trevor
(@TBox989) reported
@HBOMaxHelp I backed out and resumed the film to get the CC off the screen. The issue is that it was even still up in the first place.
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ken
(@kensgroove333) reported
@hbomax can’t login to my account no matter how many times I change my password so can we fix that? Thanks!
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ultraviolet aura +
(@ultravioletaur4) reported
@hbomax your app ******* sucks ***. Fix it
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¿kaé?
(@hittemwiddakae) reported
@hbomax @Sony @PlayStation please fix the app for HBO max on PS5. I’m not sure what you all did with this last update a few days ago but it has made the app completely inaccessible now. PLEASE FIX!!!
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Jake Wojtowicz
(@JakeWojtowicz) reported
@myavidjeers @HBOMaxHelp Umm I have a problem, too. Whenever it plays, @egggirl enters into some weird state where she waits very patiently for the song to shift then loses her mind. HBO pls send help?
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🇨🇲Jesus is NOT coming soon he is at the SPA🇨🇲
(@marshaDOTtxt) reported
How does @hbomax manage to sound like a broken CD? It’s on the INTERNET 😡
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Phen & Bear
(@phenandbear) reported
@brigliebs @hbomax I can’t find it. We’re on episode two. We will binge the entire season today! I hope when it gets pulled that we will be able to purchase it on Amazon or iTunes. It may not be on there now because it’s still being streamed. I’m heart broken!!
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Lazybones2
(@roya_goodarzi) reported
@TheCut @hbomax @katja_vujic #MahanSadrat is a young protester who is sentenced to death and there is a possibility of his execution at any moment. Help u#s to save him! #IranRevolution2022
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¿kaé?
(@hittemwiddakae) reported
@hbomax I have troubleshooted already using the website you all like to respond with to every single person I’ve seen mention this issue with no apparent resolution. I had no issues watching on the app on my PS5 up until this very last update.
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Dream boy Carti 3027
(@Diamond74124637) reported
@Vallejoo7 @hbomax When I say Zack Snyder ruined the DCEU I'm not talking about the Box office, I'm referring to storyline and how he rushed Dem like BVS, ZSJL, creating problems for the DCEU. We all know BVS was a bad movie. SQ2 made $400m The joker made a billion dollars, the batman $700m🤦🤷
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¿kaé?
(@hittemwiddakae) reported
@PlayStation very ironic to collab with @hbomax for @TheLastofUsTV and people with PS5 can’t even watch it bc of the broken hbo max app. literally as soon as the update finished auto-installing, I could not play a single title within the app without it crashing immediately. FIX!
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bert
(@bert02865098) reported
@CedEntertainer @hbomax I had a lower GI test; same day, job interview and date after job interview, job interview kept farting couldn't help it; wasn't upset, just happy I didn't **** myself. Went on date occasionally farting; girl actually said; let's go to my place you can **** on me, I had a bad day
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Joshua McNair
(@JoshuaM88915563) reported
@brigliebs @hbomax Terrible decision! Come on! It deserve better. Your show deserve better. HBO Max, WBD, execs, and David Zaslav! Damn it! Deserve better. This show deserve a second season and a new home. Amazon Freevee, please revive Gordita Chronicles for a second season. #SaveGorditaChronicles
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Mightymouse1111
(@mightymouse1111) reported
@hbomax @HBO Hello, I recently signed up for your 3 month subscription sale. I'm having trouble finding the "skip" button on your ads. Is that because I'm on a cheaper plan ooor do you always charge people AND make them watch ads?
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Joshua
(@joshuaocean7) reported
@HBOMaxHelp @roomaline Yeah these instructions don't work at all
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Trevor
(@TBox989) reported
@hbomax your closed captionings are broken. If you turn them off, it leaves the last line captioned up on the screen permanently.
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María Rendo 🌎💚🇦🇷
(@MaruRendo) reported
@brigliebs @hbomax Terrible news 😭😭
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Scott
(@badgerfan63) reported
from
Grapevine, Texas
@hbomax you service is terrible it works about 70% of the time sometimes it does not open now I can’t use FF or REW please work on the functionality cmon now
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Greyson
(@wolfeguy004) reported
@hbomax It would be cool if I could watch movies when I click play. Instead of clicking play and being sent back to main menu screen. Fix your app
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ken
(@kensgroove333) reported
@HBOMaxHelp help!
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Darko Dujmovic
(@darkoXVII) reported
@HBOMaxHelp Croatia. So download the a movie, kill the app, enable airplane mode, try accessing downloaded content (you’re not connected appears and the app is unusable)
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Jevangood
(@jevangood) reported
@hbomax Since it was more than one body I feel like both of the guys, hanging out with their wives, are gonna die. Cause both of the women clearly have issues with them.
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William Swisher
(@WilliamSwishe17) reported
Life is better with alcohol & women. The problem is that I am not the right shape to have them. I am short and stubby & some say I need a hubby. I want to be loving but what about you, what is it about you that keeps the women coming? Is it your lack of tits & flat tummy? @hbomax
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Josh seaver
(@SeaverJosh) reported
@HBOMaxHelp since the new update on ps5 yesterday the app crashs when you try to watch anything is there any fixes I have signed up and reinstalled still the same issue.
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Jeremy Davis
(@myavidjeers) reported
hi yes @HBOMaxHelp I seem to be having a problem with my app: it keeps asking me if I want to skip the theme song for White Lotus, which is obviously some kind of coding error because no one in their right mind would ever want to skip that song
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BubbaRiblican
(@BubbaRiblican) reported
@hbomax Complete pile of **** interview....awful. Is anyone still listening to this bogus junk?