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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in | |
| Aurora |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Stonyt
(@Tony48552407) reported
@HBO @hbomax He is phenomenal in the role. Don't know if I would want to work with him, I am afraid I would not measure up, and am sure he would let you know. Good thing I will never have to worry about it. Congratulations Mr. Cox!
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Álex
(@Brazil551) reported
@DCComics @DC_Animated @hbomax the beast boy drug problem, euphoria plotline is just something
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Lori Hogue
(@LoriHogue4) reported
@HBOMaxHelp @GlitterGamer6 Pfft ... asking your customers to do the work for HBO. How much are you paying them to fix your mistakes ???
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nuno santos
(@oknuno) reported
@HBOMaxHelp I'm still having the same problem, subtitles are not working on some tv shows.
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MageFries
(@MageFries) reported
@HBOMaxHelp I buffer on pc i buffer on tv i buffer on phone 1g speed its ur servers everyone i know has same issue
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enjambment
(@indierocksux) reported
Yo like when tf is there gonna be a mini-series adaptation of conductor, we have a problem? @netflix @hbomax @hulu
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BamaGelz
(@bamagelz) reported
@hbomax Yeah so if I am still nable to watch Season 2 on paid HBO MAX Via you tube tv….thats A PROBLEM
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Castlevania Evangelist 🧛🏽♀️.
(@ItsNieseBaabeyX) reported
Just married was awful never recommended me to watch that movie again. @hbomax
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THEONLY1🤴🏾
(@SlimJr_33) reported
@hbomax the sound on the app for Xbox does not work when I click a movie to play
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|† ☭|
(@CrapitalOne) reported
@TroiMusic WHY DOES @hbomax NOT JUST FOLLOW YOU AROUND WITH A CAMERA IT WOULD BE SO MUCH LESS EXPENSIVE THAN GAME OF THRONES AND HAVE SUCH BETTER DIALOGUE THAN THE AWFUL SECOND SEASON THAT KILLED THE TRUE DETECTIVE SERIES
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THEONLY1🤴🏾
(@SlimJr_33) reported
@HBOMaxHelp Those steps did not work for me.
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that girl with the name
(@kamili064) reported
@hbomax maybe the worst app of all time 🙃 y'all have too much many for it to crash daily
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Ron Beatty
(@sermn8ter) reported
@HBOMaxHelp No error message, it just doesn't recognize my sign on. HBOMax is listed as an app under my Roku, so it apparently uses that to sign in on Roku app. But it won't accept it on the non Roku TV
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Lavelle Porter
(@alavelleporter) reported
@HBOMaxHelp Stop acting like you know me. I constantly have to re-log into your trash *** Roku app. If you all wanted to fix all the considerable known problems with this app you would have done it already.
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Lissy J
(@lissyannex) reported
Hey @hbomax can ya’ll fix the subtitle issue? It’s never synced up correctly on my tv or Roku stick, but it works fine on my phone
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DOOOE
(@Only1DOOOE) reported
@hbomax Simplistic and ridiculously unrealistic movie. The premise of this would only work pre-2000. She could have called the FBI HERSELF……roll credits.
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I'm Shahzee
(@Im_Shahzee) reported
@hbomax No Your Worst Nightmare #ZackSnyderFansEverywhere
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Jason Benefield
(@jasonbenefield) reported
@JohnCena @hbomax @DCpeacemaker No wrong time to rock, dude. By the way, your work in this episode was 🔥 Hell, everybody's was.
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The Reality - comics
(@TheRealityComix) reported
Annnnd once again @hbomax's new "next episode" button cuts off the last few seconds of a show b/c I DARED to do something else while watching. (It's SO obnoxious, & it seems they're NEVER going to fix this. Which is why I've not used my account in 3 weeks.) @HBOMaxHelp
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Time and Space
(@TheQuietJorge) reported
The biggest problem with @AppleTVPlus, @hbomax, and to a lesser degree @paramountplus is that they only make dramas. If we wanted drama I’d watch Lifetime. We want stories, family stories, science fiction stories, fantasy stories. Not these half woke serial dramas about life. (1)
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HumaneGarbage
(@TrashBaggz) reported
How do you get paid to do closed captioning on tv shows and movies? These streaming sites are really bad at accurate subtitles. I’d like to fix that. Eh, @netflix, @hulu, @hbomax???
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ßJ
(@WavezOnSwim_) reported
@HBO You’re not slick @HBO , please fix @hbomax immediately
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Christian2873
(@Christian28731) reported
@HBOMaxHelp @KyleinCLT I’m absolutely LIVID that this is STILL a problem. Fix it!!!
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Mx Santiago Nassar
(@MrCHNYC) reported
@glaad @hbomax 😭 my heart is broken 💔
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Shaun Stephens
(@ShaunStephens43) reported
My favorite part of having @hbomax is the consistent inability to rewind even for a second without it throwing whatever I'm watching into a frozen state!! Keep up the quality service @hbomax
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John Riva
(@VAYankee) reported
@ColdMud @HBOMaxHelp Same on roku. It’s awful
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MORRIS PEANUT 🪶🇺🇲
(@HeWhoGodBlessed) reported
@HBOMaxHelp Hi, I've tried all of these steps and they do not work. My subscription is through @ATT and it does not find my active subscription
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colt745flockin1
(@colt745flockin1) reported
@hbomax Hey HBOMAX 👋, that movie KIMI was a waste of good money, and you should have never gotten involved with it. It is a terrible movie. It’s so predictable, and things as the plot don’t happen that way in real life. I give this movie all thumbs 👎👎👎👎👎👎👎👎👎👎👎👎👎
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Patrick
(@djwiz1) reported
@hbomax why does your app make me sign in practically every time I use it?
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Kevin Davis Loves Christmas
(@KevinDavis9568) reported
@ToppNaseem @adultswim @hbomax The problem with Smiling Friends is that the promos i watched of it makes it look like another horrible Adult Swim cartoon similar to Bob's Burgers and American Dad and i really don't want to watch those kind of shows maybe if my brother or my friend told me it was great then i m