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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (27%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
 Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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todayifeellike
(@todayifeellike) reported
@hbomax @youtube is saying that content on your official YouTube channel is unauthorized and they gave me a strike for posting a video directly people to your channel. Can you let YouTube know that your channel is authorized and wholly legit. @YouTubeCreators please help fix this
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John Dorsey
(@JNDIV) reported
@Variety @hbomax you realize this is a terrible move right? Like why is any creative going to sign with @wbpictures after all the projects you’ve killed?
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carson
(@carsonliminals) reported
@hbomax @Discovery absolutely awful and cruel just to have some of so many peoples favorite shows wiped off the face of the earth just to save some pennies
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AJ
(@LesAnomalies) reported
@hbomax HIRE ME AS INTERN I WILL FIX EVERYTHING
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Magistar-Alex
(@PinDin7) reported
@DanSlott @hbomax wow now they've axed a Batman work. yeah thats crossing a very big redline. Matt Reeves and Bruce Timm on it?! didn't even know, but know their resumes. that's wow.........shocked just saw a commercial 4 HBOMax pairing w/ Verizon I believe like there not axing 90% of good contnt.
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Jennie
(@librarianjennie) reported
I need help! For some reason @hbomax won’t stop providing audio descriptions. How do I stop this?
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Evil-Soft.com
(@EvilSoftGames) reported
.@hbomax Turning off Autoplay does NOT in fact turn off autoplay. It just turns back on 1 episode later. This is unbearable to contend with. Would you fire up your #programmers to *actually* fix this? Before I decide to cancel.
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TheRealMongoose
(@mongooseCA) reported
@hbomax I subscribed and unsubbscirbed after 30 minutes, worst quality stream and stream in general. Great content, but uts like 1990 quality, and lagging and stall is unbearable
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Patrick Pilon
(@PatrickPilonGAT) reported
@AppleTV @hbomax Anyone with iphone app problem? I suddendly can’t acces my apple tv from the phone app…
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JP
(@JDP6) reported
So @hbomax just straight doesn’t work huh?
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Eric Reese
(@reeseer1) reported
@GailSimone Definitely cancelling my @hbomax subscription when I get home from work. Why give this company any more money?
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Prof. Ronald Walter Greene
(@rwgreene) reported
@HBOMaxHelp Not working ony TV, but can get to it on my computer. My TV uses a fire stick to connect to the internet
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Prof. Ronald Walter Greene
(@rwgreene) reported
@HBOMaxHelp Not the problem. my captions/subtitles are not on. All other shows work without the same problem: no picture only voice is specific to HOD
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beckiesweckers
(@beckiesweckers) reported
@HouseofDragon @hbomax Would have been awesome if my hbo max app didn’t crash every time it played, and I could have actually enjoyed it. Hopefully works today. 🫠
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Dakota Long
(@QueenDakota5) reported
@hbomax has the same quality of streaming as an illegal site I swear
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Drew Manning
(@DrewManning) reported
Let me get this straight. @hbomax has no problem yeeting 40+ shows and movies but @Netflix still has Cuties 🤔
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sean_okeefe
(@sean_okeefe) reported
@hbomax You are greedy. Pay the creators. Allow their work to be seen. Creators are the only reason you have any revenue at all. You lost a subscriber and I will never sign up again as long as you continue this horrible disrespect of the people who get you everything!
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gangadar
(@ganguu) reported
@hotstar_helps why don't you release @HouseofDragon in Dolby vision? Even now you want to stick to 1080p? It's wonderful show please release it in better quality.. Or bring @hbomax to India.
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wakanda1966
(@pleasegive10mil) reported
@GRRMspeaking @HBO @hbomax My Venmo is wakanda196610million. As a kid I might have thought I could grow up and fix the problems in society, but now I just want to write because it is what I enjoy. However I am not making any money from it, and wish I could do what I love so much for a living.
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Sir Michael Danon
(@MichaelDanon) reported
@thatbilloakley @hbomax Bill, can any of the animation guilds or unions help argue for a clause that demands a dvd release if a show is ever shelved from streaming?
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Chris aka Blackdog
(@thebl4ckd0g) reported
@HBOMaxHelp I always have issues with your app at least once every 1-2 days, on a @TCL_USA @Roku tv. Reinstalling the app never fixes it. 😞
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Israa
(@EsraK2011) reported
@Borys_Kit I don't like @wbd and @hbomax anymore... They are doing everything to lose subscribers!!!! Just #RenewYoungJustice and give us more #batmanTAS and respect the work of those who do their job and make movies you've orderes before just out of respect - it's the only way
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Inu 💖 🇨🇦
(@InuyashaSan87) reported
@Sketch1984 @hbomax Though those shows were write-offs unless it doesn't work the way I think it does?
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Laura Lamb
(@LauraLa48325481) reported
@HouseofDragon @hbomax I can't ever get my HBO MAX to work.😠😠😠😠 SUPPOSED TO BE INCLUDED WITH MY DIRECTV HBO SUB, BUT IT'S NOT IF IT NEVER WORKS!!!! IS IT?(?)🤬🤬🤬🤬
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Michelle Edstrom
(@OkcAbogada) reported
@HBOMaxHelp The app crashed right before the end of episode one! And now I get an error message that says “unable to load page…may be temporarily down or have moved to a new web address.” How do I fix this??
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Jenny Hallenbeck Orr 💉❤️
(@JennyHallenbeck) reported
@HBOMaxHelp Oh - haha. No, it was user error. We have a 4yo so we do watch Sesame Street sometimes. I accidentally selected the wrong thing; the two shows were next to each other in my “keep watching” section of the home screen.
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Hubert Motley, Jr.
(@groonk) reported
@EvrLvnBluIdThng @hbomax I've not seen a company generate so much ill will in such a short amount of time. I mean, honestly, who would ever want to work with them?
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Tigger Warning
(@tee_dub) reported
from
Tulsa, Oklahoma
@HBOMaxHelp brand new Samsung TV with Apple TV 4k. I’ve rebooted everything multiple times, turned off closed captions, deleted and reinstalled the app, watched the coming soon to HBO intro dozens of times, but The app crashes at 1:28 every time. Please help.
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ꎇꀤꌗꃅ
(@DrummerDad1064) reported
@ClanMcRaeMason @hbomax I had the same problem. It really sucks.
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Lycha
(@__lycha) reported
@hbomax fix your app plz