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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Hill
(@JavaChilly) reported
@hbomax Fix your Apple TV App to use the features I paid for.
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I STAN SEBASTIAN 🖤
(@chchchela) reported
I’m TWO EPISODES away from Maxwell Sheffield proposing to Fran Fine and WHY IS @hbomax NOT WORKING FOR ME RIGHT NOW??? I can’t live like this 😩
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taylor miles
(@taylormmiles) reported
@HBOMaxHelp the new interface of the app is absolutely awful. I can’t fast forward or rewind, it continues to go even when I try to stop it. So insane how many problems this app is having.
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Ben Boyer
(@sleezsisters) reported
@televisionary @hbomax Seems insane that this has been a problem for kind of a long time and continues to be a problem!
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WilloVision
(@WilloSF) reported
@HBOMaxHelp Thanks but now revert the tvOS app so that it works again for Apple TV. Your app update makes the experience horrific and completely unusable now.
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Joey Schuck
(@LickitySchlick) reported
Hey @hbomax please get your **** together.. Of all streaming platform apps, its HBO Max that's THE biggest streaming pile of 💩 absolutely terrible.. It's by FAR the worst of all the platforms with a litany of issues.. U guys need to step ur **** up bc this is💯 unacceptable!
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Vin Guerrero
(@vin_guerrero) reported
@hbomax is there a known issue with the app not working on @roku tonight? For the last hour I can’t play any videos. Updated Roku OS and signed out and in of account. Still nothing.
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Elijah Hardin
(@ElijahHardin) reported
@HBOMaxHelp @WilloSF This! Needs a fix ASAP!
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Tess Challis
(@tesschallis) reported
@GenerallyJenn same, so frustrating. @hbomax please fix this
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Oserg Jimladen
(@lowkey_jimenez) reported
@hbomax love the service hate the app, please fix the issues with rewinding and starting the movie back up, thanks
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WilloVision
(@WilloSF) reported
@mikbre @AppleTV It’s not the remote’s fault. It’s all @hbomax . They changed their app API to not work with Apple TV.
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INTP...maybe
(@INTP_maybe) reported
@hbomax what in the hell did you all do to your app on #appletv? Fast forward/rewind is ******. Amateur hour, fix it
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snoop
(@zero_cool1991) reported
Conjuring 3 literally just won’t play rn. 1 & the trailers play fine. Fix your ******* server @hbomax
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JK
(@James_Kiss) reported
@HBOMaxHelp whatever y’all did to the Apple TV app, it’s awful now.
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Amber
(@ambermicko) reported
.@hbomax listen i don’t wanna tell you how to run your company but your app is dog **** and you need to fix it
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Todd Frangella
(@Frange11a) reported
@HBOMaxHelp My AppleTV app isn’t connecting to HBOMAX to watch Watchman. In fact most features in the app seem non-responsive. All other streaming apps are working fine. You having issues again?
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Tess Challis
(@tesschallis) reported
@HBOMaxHelp @ebgranger It's the update. The update is the problem. Used to be able to ff/rewind 10 seconds and as of yesterday can't. Worst app update EVER and reallllly hoping you guys fix it.
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Harmeet Kharoud
(@KharoudHarmeet) reported
@hbomax Trying to watch conjuring 3 since 2 hours. It is not working. When will the problem be fixed.??
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Tess Challis
(@tesschallis) reported
@HBOMaxHelp @MySkinIsBeamin I am having this issue too. Please fix the app so we can rewind/ff again. Your new update is awful and unusable.
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Alexander S
(@alexfirth21) reported
Really need @hbomax to fix the Apple TV update 😑 nothing works correctly FYI
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Joshua
(@Dubbadown) reported
@televisionary @hbomax I was having issues a couple weeks ago but they had an update and I’ve had no issues since.
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Tiffany Bartok
(@tiffanybartok) reported
Hey @HBOMaxHelp WHY CAN’T YOU FIGURE OUT HOW TO STREAM YET!?!! I love #HACKS but dread watching it on your low quality service. I have never had a good experience with anything I’ve watched on your streaming service. Last week’s Mare disaster was a nightMARE too!!
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Katelyn
(@kate_ekema) reported
@hbomax please fix the app for Apple TV. I want to be able to FF and rewind my content. The new update is horrible. #fixhbomax
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Kim Henry
(@kimh62) reported
@hbomax I have more trouble with the hbomax app, bring back hbo #hatehbomax
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Jorge Escobar 💉💉🎉
(@esfoobar) reported
Whoever wrote the new @hbomax @AppleTV app: what in the world were you thinking? I think it’s the worst video player of all, including the @BBCAMERICA one, which is dating a lot
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joseph howden
(@howden82) reported
@hbomax @hbomax caution spoilers.... I have a black buffer screen half way through the movie. The devil made me tweet this.
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Tess Challis
(@tesschallis) reported
@MarcusShepard @hbomax It's so bad. Makes me not want to use the app til they fix it.
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kris q rehl
(@krisrehl) reported
@televisionary @hbomax It’s ridiculous. Fix your scroller @hbomax.
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WilloVision
(@WilloSF) reported
@canadam3 @mgsiegler @HBOMaxHelp They need to downgrade to the previous version immediately and then fix their in-house mess later. Whoever decided to change API needs to admit failure.
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Vin Guerrero
(@vin_guerrero) reported
@HBOMaxHelp is there a known issue with the app not working on @roku tonight? For the last hour I can’t play any videos. Updated Roku OS and signed out and in of account. Still nothing