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HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 5 days ago
Palm City Buffering 5 days ago
Saint-Gildas-de-Rhuys Crashing 7 days ago
Leeds Sign in 7 days ago
Liverpool Sign in 8 days ago
Brackley Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • noah_korth
    Noah Korth (@noah_korth) reported

    @HBOMaxHelp I just tried to create an account but it will not let me sign in with that email. Is there any way to fix this?

  • who_am_i_3005
    Ed. Ge. Lord_JohnSmith (@who_am_i_3005) reported

    @hbomax Your catalog of movies are terrible. This'll be something at least.

  • finlandia420
    Conway Twitty (@finlandia420) reported

    Oh nice, finding Friday on @hbomax. Wtf? Was this digital transfer from a bootleg VHS tape? Looks terrible.

  • OJIBAJO
    Puck MS 🏒 🇵🇷😷 supports Big Gretch! (@OJIBAJO) reported

    @MendoKC @EugeneDebbsJ @hbomax No. I have HBO and don’t have HBO Max. It does work the other way around however.

  • who_am_i_3005
    Ed. Ge. Lord_JohnSmith (@who_am_i_3005) reported

    I can assure you the 6 month subscription to @hbomax sucks. Their movie catalog is terrible barring a few hard to come by movies. They have decent older shows and DC content. Other then that I'd honestly forgo the 6 month.

  • expectingunexp1
    Me In the Internet (@expectingunexp1) reported

    @LynPizzano @hbomax Just couple weeks. The rest is a year or worth of CGI work.

  • jonathanefields
    Jonathan Fields (@jonathanefields) reported

    @HBOMaxHelp @hbomax terrible website. constantly buffering. tried everything. at least put the shows on regular hbo so we can watch.

  • Vyyyper
    The Man About Tech #CES2021 (@Vyyyper) reported

    @markguim @JMillionNYC @hbomax No problem.

  • noshwithme
    Hilary (@noshwithme) reported

    @taleoldastime @HBOMaxHelp Does your error message also say Care Code 205.4 by chance?

  • NerdyPopCulture
    House Exhausted (@NerdyPopCulture) reported

    Anyone else expect @hbomax to crash at 12 pm EST tomorrow? #WonderWoman

  • juanpablocov
    juan pablo (@juanpablocov) reported

    @natemeshau yo @hbomax @HBO fix nate’s **** right now. i’m not playin 😡

  • Rinkytone
    Rinkytone (@Rinkytone) reported

    @hbomax That would be nice. I’m supposed to get HBO Max with my Xfinity, but whenever I try to log in, Xfinity just says there’s an error. No error when collecting my bill, though.

  • taleoldastime
    Stephanie Schwartz (@taleoldastime) reported

    @HBOMaxHelp any reason I cannot login on any device despite using the correct password?

  • StuckInAMaise
    Confusion (@StuckInAMaise) reported

    @BradAStromberg1 @hbomax Really? Why...? She was one of the worst parts of #BirdsOfPrey ...and let's be real...that movie was almost entirely compromised of horrible acting & miscasts; so the fact she stood out for being so bad really says something

  • MazenDurmush
    MAZEN (@MazenDurmush) reported

    @hbomax probably the worst movie to ever exist

  • MjrMelchett
    TheMajor (@MjrMelchett) reported

    @HBOMaxHelp I'm wondering if it will be fixed by WW84 release as there has been no update on the issue.

  • mike34744
    MS (@mike34744) reported

    @HBOMaxHelp Thanks and if I get the subscription through Apple can I just use my log in and sign in through the Roku app?

  • DavidMc34992706
    David McKenzie (@DavidMc34992706) reported

    @PopCrave @hbomax None. They're awful.

  • iluvrsmith
    Dee the ant 😼🐻🐜🌊🌊🌊 (@iluvrsmith) reported

    @hbomax What time is that? I have to work during the day

  • LaurenMilberger
    Lauren Milberger (@LaurenMilberger) reported

    @LaurenDamon @hbomax Yes, that happens to me also, why I was worried about HBO and you confirmed my concerns since your already having issues.

  • Sommelier_Cat
    Sommelier_Cat (@Sommelier_Cat) reported

    @ATT - is there an issue with @hbomax ? Have been using as part of internet 1000 with no issues for months but two hours ago hbo max told us we needed to subscribe for 14.99 to keep watching.

  • mdwichmann
    Mats Wichmann (@mdwichmann) reported

    @hbomax ww84? everyone knows there aren't that many work weeks in a year.

  • noshwithme
    Hilary (@noshwithme) reported

    @taleoldastime @HBOMaxHelp OK, I get that too, then when I try to log in I get the error. Thanks, glad I'm not alone.

  • CREmerling
    Chris (@CREmerling) reported

    @HigherEdMatt @hbomax It's awful! And they are getting funky with third party streaming providers. I cant stream to my Chromecast TV from my phone or laptop anymore.

  • MadJimJasper
    §µþêr §åï¥åñ ᘻ𝐚ᑰ ᒏÍᵐ ᒏ𝐚ઽ𝒑𝟈𝚛 (@MadJimJasper) reported

    @hbomax Well, the Wonder Woman movie was better than most of her comics. Oddly, which for DC is backwards, they are on fire with their comics, but repeatedly have trouble just telling origins and not getting to the good stuff. HOPING DC can build up so we can have a crossover event.

  • solarcellXIII
    Q's dad! (@solarcellXIII) reported

    @hbomax Please fix up the app! Fast forwarding and rewinding is so slow and the app keeps crashing. Thanks

  • QuickBTexas
    QuickB (@QuickBTexas) reported

    @hbomax #WW84WatchParty why release a movie during a pandemic and make me and my coworkers work through the pandemic and a holiday?? Thanks

  • RiaMulyani12
    RiaM (@RiaMulyani12) reported

    @YearWithoutRayn @selenagomez @hbomax Help

  • kn_nutz4
    arya stark (@kn_nutz4) reported

    @ihatethiskid @hbomax That’s not terrible 👀👀👀I wonder what time soul comes out

  • Side__Tracked
    Trice™️ (@Side__Tracked) reported

    @hbomax y’all sign in to another Tv options trash y’all needa tighten up shouldn’t be this hard to sign in somewhere else...