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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Buffering (31%)
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Crashing (23%)
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Playback Issues (15%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Buffering | |
| Bay City |
Sign in | |
| Omaha |
Crashing | |
| Las Vegas |
Sign in | |
| Endicott |
Playback Issues | |
| Fairfield |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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dEnny_UK
(@dEnny_UK) reported
My son and I have been watching @DCTitans on @hbomax - pretty brutal Robin. Hawk & Dove work really well. Some episodes are stronger than others, but overall a very enjoyable show. However, I am not impressed with Dr. Light - terrible costume!
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retrograde sugarbabe
(@ongodcuhh) reported
Ok but can @hbomax fix their glitchy app I’m trying to watch my ****.
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Jess 🦋💕💍♋️
(@jessepattonduh) reported
Anyone else having trouble streaming @dunemovie on @hbomax ?? We can stream anything else but that
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William Dearborn
(@willydearborn) reported
@HBOMaxHelp I keep getting “Can’t play title” error in Safari on Mac.
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Zach Kimble
(@ZaKimble9) reported
@hbomax is broken. **** the whole thing and do not pay for it, pirate their shows, you’ll actually be able to watch them
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Gordon Plutsky
(@GordonPlutsky) reported
@HBOMaxHelp Samsung Smart TV. After clicking on my name it just endlessly tries to load with three dots at the bottom. Never get past this. All other streaming services work fine.
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.
(@JShindo47) reported
@hbomax too expensive to only work half the time
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Miss Love
(@RadicalGalore) reported
@Jason99980974 @hbomax Same here, @hbomax we pay too much money for things not to work.
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Talip.Werdna™ 💀
(@Talip_Werdna) reported
@hbomax #releasetheonaniaclub on HBO MAX. Hulu is too weak to release it. Netflix is garbage. Contact @tom_six and work out a deal with him. You want exposure? You want to make waves? This is a tremendous opportunity. And it's not as controversial as "Cuties" 👍
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Isabella 🖤
(@xsbella) reported
Bro why is the @hbomax tv app always awful? It never loads
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Kelli's Preguntas
(@OnlyBlvckGirl) reported
Anyone else having issues with their @hbomax app on @Roku not playing #InsecureHBO ?
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mac 🎃
(@myIoveIanguage) reported
@hbomax FIX YOUR DAMN APP
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Neurotiktober🔪
(@neurotikaroman1) reported
@MenajeTheDoll @hbomax yes! i couldnt get it to work!
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Cristian Blackwell
(@crissyb123_) reported
Hey @HBO @hbomax fix your ps4 app. I haven’t been able to watch anything for over a month.
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VGHistorian
(@realVGHistorian) reported
So I havent been able to log into my @hbomax account for a few months now. Signed up for the Snyder Cut, had it for a few months then all of a sudden I can no longer sign in and I never get any emails when I request to change my PW. I think Im still paying for this service.
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The Cold November Rain
(@Jiddy7) reported
@HBOMaxHelp Been having issues streaming since last night. Nothing will play. This pops up "Can't play title, we're having trouble playing this video, please try again later". Currently nothing will work on my xfinity box or on my mac laptop.
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David Aaron
(@TheDavidAaron1) reported
@anylaurie16 @hbomax is the worst. I was trying to watch Dune and it stopped three times and had to wait to sign in again and resume!
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Fart Vader💭
(@FartFuckinVader) reported
@HBOMaxHelp It fixed itself once i ******* about it. Kee up the mediocre work
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Someone
(@photolsen) reported
@hbomax Please fix this issue, because it's ruining the whole experience. Would rather wait for things to come out on physical media than subscribing to your service while it's this bad. And it's been like this even before your rebranding.
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Gordon Plutsky
(@GordonPlutsky) reported
You may find this shocking, @hbomax is not working. All excited to watch #CurbYourEnthusiasm and the app is hanging like AOL on dialup 25 years ago. Netflix works, so not my internet.
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sarah 👻
(@sarahlovesthat) reported
THE NEW SUCCESSION EPISODE KEEPS BUFFERING FOR ME even when I close out multiple times HELP @HBOMaxHelp
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Jason
(@Jason99980974) reported
@hbomax Is their a problem my app won't load been trying for an hour have done everything?
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apenlady
(@apenlady) reported
@HBOMaxHelp A VIZO tv, my Sony TV. My iPad. It’s been happening for a while. I just moved too, so new IP. Everything’s software is updated. Also happens when I travel. I had gigabyte internet and now FIOS. It’s not my end that’s the problem.
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SpeakTruthToPower
(@SpeakTruthToPo7) reported
@MrChadClarke @hbomax I mean, I feel like you’re trying to say. But this brother is a VP. I don’t think money is the issue here. I have no doubt he is very well compensated.
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stevie knicks.
(@supriima) reported
@HBOMaxHelp - tried clearing my cache, and im still getting Can’t Play Title screen on both safari and chrome. what’s the issue?
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slim.
(@shesSLIM) reported
@hbomax keep giving me an error message saying “can’t play title” each time i close out/refresh to watch insecure … it’s pissing me
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ross
(@ross35095118) reported
@hbomax It is shocking you charge money for an app of such shockingly low quality. The every ten second frame freeze is constant and surprisingly annoying.
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Menaje E'toi
(@MenajeTheDoll) reported
is anyone else having trouble with @hbomax on the firestick???
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𝖕𝖚𝖒𝖕𝖐𝖎𝖓 𝖘𝖕𝖎𝖈𝖊 𝖌𝖍𝖔𝖚𝖑-𝖆𝖙𝖙𝖊
(@carrythehatchet) reported
@HBOMaxHelp the app for Xbox is broken; it loops on “getting your app ready” and going black and to the Home Screen repeatedly. No other apps have this issue
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SpeakTruthToPower
(@SpeakTruthToPo7) reported
@MrChadClarke @hbomax I mean, I feel what you’re trying to say. But this brother is a VP. I don’t think money is the issue here. I have no doubt he is very well compensated.