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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (31%)
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Sign in (30%)
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Crashing (23%)
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Playback Issues (15%)
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Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milwaukee |
Buffering | |
 Caracas |
Sign in | |
 Muscat |
Crashing | |
| Minot |
Buffering | |
| Ashburn |
Playback Issues | |
| Charleston |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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𝔼𝕞𝕡𝕣𝕖𝕤𝕤 ℝ𝕒 𓋹 ☯️🕉☸️🔮📿🧘🏾♀️𖤐🏁
(@_blackoccultist) reported
@hbomax can y’all fix the app, the way it crashes all the time you can’t rewind and fast fwd. It costs too much to crash how it does
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𝐑𝐞𝐝 (𝐓𝐚𝐲𝐥𝐨𝐫'𝐬 𝐕𝐞𝐫𝐬𝐢𝐨𝐧)!
(@jmartnzzz) reported
@PopCrave @hbomax @DEADLINE I love PLL, but the have done two spin-offs already AND THEY DIDN'T WORK
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Philly C
(@lfcguy76) reported
The @hbomax fast forward and rewind function has to be the worst out there
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SCU Productions
(@JayinCee05) reported
@NFL @dallascowboys @hbomax None since this was the worst pick for hard knocks.
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Zoológico Prime
(@izzrios) reported
@hbomax hi, your app for Samsung smart tv is lagging and crashing a lot, can't watch anything. Please fix issues asap.
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NorthernLad
(@Norther56850207) reported
@hbomax Can you please fix your app? It's nothing but constant Service Code errors every single time I try and watch a show. I can't make it though an episode without the app crashing and forcing me to restart.
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🍼🌙
(@whoeverbb) reported
@HBOMaxHelp No error message and it crashes randomly. Makes the tv restart itself
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The Brandalorian
(@Clowny501) reported
Any of my mutuals who may have @hbomax on @Roku, Has anyone else been having major issues with the app not working properly at all lately? I've been trying to watch some shows, And it's a miracle if I can get something to play outside of it freezing, Or crashing near constantly.
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Philly C
(@lfcguy76) reported
@hbomaxmovies @hbomax Fix your fast forward and rewind function please. Worst of all streaming services by far
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Kimberley
(@Kimberl52738776) reported
@FaitthB @HBOMaxHelp Do you need help in recovering your hacked, disabled or locked account? then kindly contact vic_tech02 on Instagram he helped me with mine. He's the best.
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BeneGezzWitch
(@BeneGezzWitch) reported
@HBOMaxHelp PLEASE fix your app on Samsung TV it’s an absolute nightmare. It won’t even pause or rewind reliably what’s even the point
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Terry Henderson Jr ♈
(@Technowizbm91) reported
@hbomax @PlayStation The app on PS5 is very buggy and keeps giving error messages out of nowhere and stops the app PLEASE FIX
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Tifa Susco
(@tifamaverick) reported
HBO Max sucks *** on the PS4. @hbomax you should fix this issue. I have to restart the app at least once every 25 minutes. My internet is not the issue.
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Color Me Tiredd
(@jtbtweetin) reported
Also why are the captions in @hbomax so terrible?? Small *** disjointed looking captions 😖
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Adam Sharpe
(@AdamSharpe10) reported
@NFLFilms @dallascowboys @hbomax Be interesting to watch this! Give me my NFL fix!
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Mahomie1979🇺🇸
(@mahomie1979) reported
@hbomax May be the worst movie ever on HBO.
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manny-hack
(@hack_manny) reported
@PorscheMacanGTS @HBOMaxHelp Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Mark Harris
(@Mark_D_Harris) reported
Hey @hbomax could you fix your terrible @Roku app so that it doesn’t **** the bed every time I try to watch something? What am I paying $15 a month for? 😡
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Reverie probably should be writing
(@Undying_Reverie) reported
@spacejammovie @hbomax Jeff Bergman and Eric Bauza voice most of the main characters in this movie, they deserve to be billed over Zendaya. Stop treating people who primarily do voice work like they aren't real actors, it's just disrespectful.
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prime
(@beardimusprime) reported
@hbomax - fix your useless ******* app. The only thing I’ve ever seen crash more was a blind person with Tourette’s
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KLTiago🦄
(@KLTiago) reported
@PopCrave @hbomax @DEADLINE Remember when they did a PLL sequel and it was ******* terrible? Glad we're going round 3
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Coward the Couragely Dog
(@IGawtTheDoorTor) reported
@hbomax please fix your app (on EVERY platform, but especially on ps5). I pay a lot of money for your service and I can’t even get through an episode of something w/o the app crashing at least 8 times.
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Calster1 L.
(@calster1) reported
@HBO @hbomax It doesn’t show up in my search. Help
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Sikata #BLM 🖤🕯️
(@SikataRaeda) reported
@HBOMaxHelp Attempting to play a stream on a Roku Streaming Stick+ is failing right now. The stream doesn't start and just reloads the current video's info page. I attempted fixes on our end like restarting the modem/router and all that but the problem isn't here.
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Emily Gonzalez
(@EmilyGo74936149) reported
@hbomax sucks! How can something get so popular and then drop to 3.1 stars with over 10 million downloads? That obviously tells you how TERRIBLE you guys are. So many bugs, so many things to fix, not worth the cent! Good bye hbo
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Matt Gore
(@NeuseLittlePod) reported
@hbomax are you guys ever going to fix your app? My controller only responds half the time on my PS4. I’d like to be able to pause the movie when I leave the room for a second.
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babski
(@neonbabel) reported
@patiomensch @hbomax Their app is maybe the worst though
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Stacey Wilson Hunt
(@GalinHollywood) reported
Ok … so @ed_solomon proves again that screenwriters are magic people. The same guy who wrote @BillandTed3 also wrote the @hbomax film #NoSuddenMove? Come on! Bravo 👏👏👏 Great work. And usual brilliance from #stevensoderbergh
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DW
(@DWutang7) reported
@HBOMaxHelp I am unable to access the content on the android app on my Nvidia Shield and on a Chrome browser on my PC. The chrome browser it says "Can't Connect We're having issues connecting to HBO Max right now. Please try again." when I try to sign in.
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MAWZ
(@MAWZ63110634) reported
@hbomax Hey your app that doesn’t work correctly, HBO fix your ****!