HBO Max status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: sign in, crashing and buffering.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at HBO Max
HBO Max is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (34%)
- Crashing (25%)
- Buffering (21%)
- Playback Issues (18%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gland
|
Playback Issues | 5 days ago |
 Perth
|
Sign in | 6 days ago |
 Paris
|
Sign in | 19 days ago |
|
Frontonas
|
Video Quality | 22 days ago |
|
Montpellier
|
Playback Issues | 30 days ago |
 Tijuana
|
Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Evil Dead (@EvilDead) reported@revecinemas @hbomax help her out.
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Damon Moffatt (@MoffattDamon) reported@hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!
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Sofia (@willowmillenniu) reported@NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?
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Jason Green (@JasonGreen464) reported@HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?
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Kerrie (@kerried72) reported@omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.
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Jiminy (@jshaggy1983) reported@TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite
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HH🐿🇺🇸🐾 (@HHluvscritters) reported@AndyFromAustin @hbomax @HBO Having the same problem through Roku
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Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
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ab1112 (@asapbhat) reported@hbomax is such **** making me select I’m traveling can’t even login from other devices different WiFi without getting locked out constantly. Lost customer
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Alex Rayne (@AlexRayneBayBay) reported@netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.
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Brian (@agbullet25) reportedSeriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans
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Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported@hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.
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🇺🇲 That James 🍍🐉 (@geek3point0) reported@hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?
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Jason Green (@jasongr123) reported@HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.
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Tyler (@tylermcg97) reported@NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed
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🇺🇲 That James 🍍🐉 (@geek3point0) reportedSo @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.
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Eustakyo Puebla-Rive (@Publius_Rive) reported@HouseofDragon @hbomax It looks awful. Skip.😑
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DJ House (@DJHouse82) reportedSlow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous
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scott ziff (@conedx) reported@AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.
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Ian Holmes 💙 ⚒ (@IaninAD) reported@hbomax is ruining this final. Awful picture quality
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Jack Logan (@jack4u2b) reported@hbomax the sound quality is really bad. #FranchOpen
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Lil Corky (@ComradeCrivz) reported@hbomax fix your subtitles, plz!
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Jimmy Flinders (@FlindersJimmy) reportedHey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.
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𝙻𝚎𝚠 👻 (@LewFromBeyond) reported@AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.
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The Other Guy (@implodedduck) reportedRewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?
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Becky Forland (@capitolhillgirl) reported@hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help
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abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
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wanderleave (@wanderIeave) reportedThe storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯
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The King In The North 🍉 (@matt_ixxi) reported@hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀
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Frontman (@GGFrontman) reported@RickandMorty @hbomax Why make a spin off of the most boring character who has terrible episodes