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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (39%)
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Sign in (25%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (6%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bangkok |
Crashing | |
 Bogotá |
Buffering | |
 Ciudad Nezahualcoyotl |
Playback Issues | |
 Urbandale |
Playback Issues | |
| Verona |
Buffering | |
| Salt Lake City |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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get well soon.
(@tayvitothunder) reported
@hbomax when are y’all going to fix the Apple TV app!? I’ve done the troubleshooting steps you have online and it’s still not working!!!
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Leslie Matthews, MD, PharmD
(@LeslieMDPharmD) reported
@HBOMaxHelp apple TV…every few minutes i get an error message saying unable to play content, then when i go back and try to click “play” again the button on the screen just depresses and the show won’t open have to reboot the whole apple tv and open the app again to resume 😢
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ana
(@gyllenpatz) reported
@hbomax FIX UR FCKING WEBSITE
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Weldon McGill (😷 💉X4)
(@weldonmcgill) reported
@CNNplus @cnni #GlobalBrief is a very good show at 2pm west coast time. I have no idea what #ChrisWallace is going for. didn't #CharlieRose pretty much bury that format? not sure old vultures fit the new media platform. please ask your cohorts @hbomax to fix your IT problems.
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ManaFreeze (COMMS OPEN 0/5 SLOTS TAKEN)
(@ManofFreeze) reported
Hey @HBOMaxHelp I noticed the episodes for Ben 10 omniverse are out of order, if you guys could fix it that would be awesome
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FedEx Pope
(@neums) reported
@HBOMaxHelp Apple TV app. Since update, it has crashed 3 times mid-show. Shows a connection error while there isn’t one. My modem and router are fine. The audio will continue to play. Then I have to restart the app to play the show. This happened maybe once a month pre-update.
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HopHeader
(@bongopondit) reported
@HBOMaxHelp Yes I tried most of these other than totally deleting the HBOMax App. The issue seemed to be with episodes that I had downloaded on the app. Once I deleted the downloads, the episodes were streaming. You might want to address this bug in a future update.
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i.
(@bitchfacey) reported
speaking of @hbomax why don’t you do yourselves a solid and retain genuinely good content by renewing #MinxOnMax instead of constantly renewing terrible terrible shows?
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Gonzalo Téllez
(@gonzotellezlazo) reported
@HBOMaxHelp you are not solving my problem. A random user here is telling you that he know how to solve the problem, BUT YOU STILL CAN'T SOLVE MY CASE. Ask him to teach you how to do your work.
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B Haze
(@yunghaze88) reported
Am I the only one who has a problem with a lil black boy on @hbomax #YoungJustice being named Amistad? That **** is wild my guy....
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👑Karl Fritz
(@carlephoto) reported
@martthemartian @hbomax Lol why does everyone have so much trouble with it?
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a whole bunch of obscure euphemisms
(@CharlieJSnicket) reported
I've decided to retire and devote my life to bothering the poor people who work on the @hbomax twitter account until they #RenewOurFlagMeansDeath This is a joke, but a joke I will keep telling, repeatedly, until you #RenewOurFlagMeansDeath
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Nicolle Bradford
(@niccib28) reported
@HBOMaxHelp HBOMax app keeps crashing on my @Roku. Is there an outage!
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Cass | sunstiitch 🌻HOBBITS🌻
(@hobbitbrainrot) reported
@hbomax what's the hold up on renewing Our Flag Means Death?? Hmm?? You have not just a vast amount of fans begging for season 2, but the cast and production team as well. You have the numbers. You have the audience. What's the goddamn issue??
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Hannah Sturch 🍒 🏁
(@hannahhosanna) reported
@YoAdrianne6 @hbomax I don’t have a problem with ******. The context is what gets me.
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IS IT THE 15,532ND LOOP YET?
(@YuseiFudoGam3r) reported
@NocontextJetix @cartoonnetwork @hbomax Okay but does it have better quality than Ed, Edd n Eddy tho?
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The List of Lists Podcast
(@TheListofLists1) reported
Hey @hbomax the last ten minutes of The Adventures of TinTin is missing, cuts Captain Haddock off right in mid sentence wondering why his ancestor didn’t take more money. Can you fix it please?
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FATAL
(@FANATICALLYSICK) reported
@HBOMaxHelp I just sent you a DM. The picture quality on the app is very bad. It doesn't matter if I use the app from my TV, or the app on my PS5. The image quality looks worse than 1080p. The image quality for an HBO movie on my cable looks better than when watching on the app. See my DM.
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That5280Lady
(@that5280lady) reported
from
Denver, Colorado
Hey @hbomax the captions on West Side Story are trash. Fix them please. There are huge gaps in dialogue.
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AllieOops
(@freakycheek12) reported
@hbomax True Blood sound is wonky, the right side sounds lower than the left side. I already checked to see if it was on my end and played another show. The other show sounded equal. Please fix it!
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Josh M Shepherd
(@JoshMShep) reported
@DrewsClues It’s kind of an awful special (mostly execs at Sesame Workshop talking heads) … but @hbomax should have it as the home of @sesamestreet
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TokyoBased
(@bfam211) reported
@itsthatmovie @Siccness4 @hbomax Worst zach cape movie by far.
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Squished_can
(@CanSquished) reported
@hbomax if you add a skip button on the video, HOW ABOUT YOU HAVE IT ACTUALLY WORK THE FIRST TIME YOU PRESS IT
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CryingWolf
(@MrTheodoreT) reported
.@hbomax @HBOMaxHelp when are you going to support 4k 1080p on PS5. This quality is sub par!
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Chad Lancaster
(@ICONchad) reported
from
Los Angeles, California
The compression on @hbomax has got to be the worst of all the streamers
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Wolfy
(@BeastChronicle) reported
@hbomax I'm lost interest after I saw the new casting. They were perfect in Doom Patrol. If it ain't broke, don't fix it.
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Michelle, AA Ball Era
(@michellethefan) reported
I'm trying to make a good Joe vs the Volcano joke about @hbomax giving us a collective brain cloud of fretting if they'll #RenewOurFlagMeansDeath so we're all going to jump into a volcano BUT I HAVE TOO MUCH OF THAT BRAIN CLOUD to make it work.
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Keith Kamikawa
(@KeithKamikawa) reported
@hbomax I’m enjoying @TokyoViceHBOMax but what I’m not enjoying are the terribly paced Japanese subtitles. Fix the the speed, they’re unwatchable.
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Nikolaj Reibke
(@NikolajReibke) reported
@hbomax I'm unable to cancel my membership since december because I moved to UK and you don't allow me to even sign in to cancel the membership or see you contact info. How can you help me to unsubscribe?
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candy
(@candyriot_) reported
@CharlieJSnicket @hbomax I guess it's the worst of both worlds. I was hurt in these ways but also because I was hurt in such a specific way (bad marketing) I do want HBOMax to make sure they reach maximum market saturation to future proof the show. 🥲 but fear #RenewOurFlagMeansDeath