HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/15/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Video Quality
United StatesPittsburgh Buffering
United StatesRochester Playback Issues
EcuadorGuayaquil Sign in
GermanyAbtsgmünd Buffering
NetherlandsUtrecht Buffering
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KiwiDrmr Kiwi Dreamer🏳️‍🌈🇳🇿 (@KiwiDrmr) reported

    @hbomax you got to fix your apple TV app. It never lets me exit, I have to force exit it every time I use it. I am almost at the point where I am just going to drop the service since other streaming apps can at LEAST let me exit the app.

  • WirSindKorrupt Wir Sind Korrupt (@WirSindKorrupt) reported

    @hbomax why is your streaming service sooo bad? Are you not willing to pay for faster speeds or something? Tired of paying companies for half-*** work. Making a new movie free a month means nothing if it pauses every 20 seconds.

  • Atreus41878825 Atreus (@Atreus41878825) reported

    @Vintageclash @Axetrax @HBOMaxHelp Thank you for that man, I watched it on my Xbox and it worked great. They should fix the app though

  • mbones2 trumpdumpster (@mbones2) reported

    @hbomax what up with the white line on your app on my tv? Is really annoying and I've done every trouble shooting there is for it!

  • Joseidk24 Jose Medina (@Joseidk24) reported

    @hbomax My wife has been paying yo for like a year now just to finally watch one movie (Mortal Kombat) and you disappoint with an error! SMH!

  • docguayaco Jose Luis Rivadeneira 🇪🇨 (@docguayaco) reported

    @hbomax @TheCW My @hbomax app won’t work outside the US. 👎🏻

  • fatdaddy027 Shane Wallarab (@fatdaddy027) reported

    @hbomax I don't know if anyone else is having problems still, but Mortal Kombat continuously refreshes on my Xbox One and the sound disappeared. Everything else works, just not Mortal Kombat.

  • benjaminfalvo Benjamin Falvo (@benjaminfalvo) reported

    So @hbomax app STILL didn’t work. So it’s cool. So we watched #ConcreteCowboy #ConcreteCowboyNetflix. Such a beautifully shot movie! Happy I didn’t see Mortal Kombat.

  • zoocat Brad Brown (@zoocat) reported

    @brianoverbrawn2 @hbomax Generally I’ve had no issue with D+, Netflix, Prime Video, Hulu, AppleTV+, etc. on this. HBO just REALLY wants me to see those credits, I guess.

  • ashlee2luv Ashlee (@ashlee2luv) reported

    @Xfinity @comcastcares I ordered @hbomax at around 4:00 tonight so I could watch #MortalKombat it’s almost 10 my stuff still not working. 😡😡

  • GarrettP_24 GAP (@GarrettP_24) reported

    @hbomax Hard to watch when your stupid system keeps pausing. When others have the same issue maybe you should address it?

  • Adharsh14637989 Adharsh (@Adharsh14637989) reported

    @GameOfThrones @hbomax Congratulations for the 10th anniversary of GOT, after seeing the worst ending of this series, we the fans demand a Re-release of season 8 with a proper ending. #RestoreTheGotVerse

  • JeffKingman Jeff Kingman (@JeffKingman) reported from Plover, Wisconsin

    @hbomax been patient for a while now, how long is it going to take to fix this white line issue on the right side of Samsung smart TVs? Last update was 3/25/21, current version I have is 50.20.0 If that’s not current then I’d like to know, if it is then please fix this issue.

  • dfcrypto1965 Prosecute the GOP (@dfcrypto1965) reported

    @MKMovie @hbomax So Mortal Kombat is only playing dubbed in Spanish regardless of whether I select English or Spanish. Anyone else having this problem?

  • KaelynHathaway Kaelyn Hathaway (@KaelynHathaway) reported

    @XavierCollinNZ @HBOMaxHelp Same issue on my Samsung @HBOMaxHelp

  • MaxCorn max cornillon (@MaxCorn) reported

    @gallandguile @hbomax Worst tasting dessert I’ve had in a while.

  • Michael__Hoff Балэнси-Яга (@Michael__Hoff) reported

    @hbomax The scene where Liu Kang just spams the same move a bunch of times in a row might have been the most authentic film interpretation of a game I’ve ever seen. Great work!

  • okaycda Carter Anderson (@okaycda) reported

    Hey @hbomax your buffer issue getting worse today. Disconnected, reconnected, reset, but every 5 minutes lag starts. Demand may be exceeding your tech with #MortalKombat launching

  • walrusagent Alan Brown (@walrusagent) reported

    The only time I see anything buffer anymore is when I try to watch a new release on @hbomax #MortalKombatMovie

  • eggaygonda eggay gonda (@eggaygonda) reported

    @hbomax I wanted to watch this so badly but streaming in on a samsung TV has the wrong aspect ratios. They all have elongated faces. Same problem with ellens design show. Only this 2 shows. How can i fix this?

  • aos_82 aos82 (@aos_82) reported

    @HBOMaxHelp It doesn't work. I can watch 4k movies on other apps so I know connection and speed is good. I deleted app, restart roku, reinstalled app and same problem. HELP!

  • WirSindKorrupt Wir Sind Korrupt (@WirSindKorrupt) reported

    @HBOMaxHelp We use a PS4. Unfortunately HBOMAX is the only one we have problems with. Thanks.

  • StephenMarlin6 Stephen Marlin (@StephenMarlin6) reported

    @hbomax is there any reason why I can’t play @RealTimers @billmaher on my Apple TV? Not sure what is going on but basically freezes the entire HBO ap and have to restart my Apple TV. Does not do that for other HBO shows. Help.

  • twotontopher Twotontopher (@twotontopher) reported

    Is it just me or is this new @hbomax #MortalKombatMovie the worst one so far. Maybe I’m just not that into it.

  • stefanudziela oojellah (@stefanudziela) reported

    @SamsungSupport @BestBuySupport we’re watching Man of Steel on @hbomax on our 82" Class Q70R QLED and we can BARELY the dialogue unless the volume is almost maxed, regardless of the audio setting we use. Suggestions? Would a sound bar help with dialogue specifically?

  • dips_mufc dips (@dips_mufc) reported

    @hbomax what’s going on with your servers?? Cannot watch Mortal Kombat on my firesticks! Have tried on multiple devices.. get audio and no video! Other shows work...

  • _Curt_2Dope RIVAS (@_Curt_2Dope) reported

    @hbomax why tf don’t the app work for playstations and @PlayStation why tf can’t I watch hbo max when I download the app

  • cgrahamophone Casey Graham (@cgrahamophone) reported

    @brianoverbrawn2 @zoocat @hbomax Oh my god, it's the worst with The Clone Wars. The credits last for 3-4 minutes and there's no easy way to skip them if you miss the pop-up for the next episode. I also sent to watch on Firefox's pop-out video thing so I don't think the pop-up for the next episode even works.

  • brianoverbrawn2 brian (@brianoverbrawn2) reported

    @zoocat @hbomax had the same issue with Disney plus, so I've just been fast-forwarding through the credits to the end lol

  • Joseidk24 Jose Medina (@Joseidk24) reported

    @hbomax Let me know how to fix the error then????