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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (18%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Staab
(@Staaberwocky) reported
@ComicCinemaNerd @wbd @hbomax Rumor, but save the tweet. It will 100% be fact. They can't run a press circuit without ezra. Also, while incredibly unfortunate that Ezra clearly needs help, this is good overall for the fact that the flash erases the snyderverse. #restorethesnyderverse
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Thomas Gomez
(@NightCrawler4) reported
Gave up waiting. Connected to my phones hotspot and the app instantly opened. Seriously, what the point of downloads if they won’t work offline? @hbomax
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Ana Rita Costa
(@anaritajcosta) reported
Opens @hbomax. Taps downloads. Taps an episode. ‘You’re offline.’ I know you f*cking son of a b*tch, that’s why I downloaded the goddamn show. I swear @hbomax is the worst streaming service.
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Mike Vincent
(@MikeVincent614) reported
@hbomax why don't your English subtitles work? (Spanish works). Halp.
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DarkAngel🖤✨🌘🌙🍷
(@DarkTarotAngel) reported
@HBOMaxHelp I can’t watch the birdcage it’s on my list. I tried on my mom’s profile didn’t work. Mine didn’t work I tried restarting. The movie didn’t work I went into a. Different app then back in didn’t work. I turned off the chromecast back on. Nothing works
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rob knopper
(@robknopper1) reported
@hbomax I am traveling and would like to cancel or suspend my account. All of your help and contact pages redirect to a page that says "Sorry, HBO MAX isn’t available in your region yet." Can you cancel my account? Thanks
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max thugstappen
(@balloon_23) reported
from
Brooklyn, New York
@chode_official @budlightben I’d agree Netflix has it minus the auto play- YouTube has adopted that too and it’s awful. @hbomax UI is clean but the UX is absolutely abysmal their apps and websites make me wanna play in traffic
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Eileen J
(@longislpatriot) reported
@hbomax Flight Attendant is the absolute worst show I’ve ever tried to watch. STUPID
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🦋🕊Bea Ruiz🕊🦋
(@BeatrizRuiz80s) reported
@HBOMaxHelp @AmyNiessen I had the same issue & you have to go into your settings & change to English. How do you not know this @HBOMaxHelp
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MJM DOTNET Solutions
(@createvisionio) reported
Seems @hbomax nordic is utterly uninterested in solving the Samsung issue. They should hire a new dev department and start over. Going with Prime for now.
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Ana Rita Costa
(@anaritajcosta) reported
Opens @hbomax. Taps downloads. Taps an episode. ‘You’re offline.’ I know, you f*cking son of a b*tch, that’s why I downloaded the goddamn show. I swear @hbomax is the worst streaming service.
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Kyle Pederson
(@Kyle_Pedey) reported
@WestworldHBO @hbomax How about... and hear me out here, you quit beating the dead horse, the show already peaked in season 1, season 2 was still good but not as good as season 1 and season 3 was just awful, let it die already.
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Oscar
(@DeeJayOG) reported
This Chernobyl: The Lost Tapes documentary on @hbomax is ******* depressing, what a terrible tragedy :(
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Football Oracle
(@LionelJoel13) reported
@hbomax you update on ps5 app is garbage. Fix it please Regards.
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Chris
(@TheStonehelm) reported
@HouseofDragon @hbomax But who has a better story than Bran the Broken?
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ur_Shulgi
(@ur_Shulgi) reported
@hbomax How about if there is only 1/one profile created, you don’t stop login to select every f’n time?!! Hire better devs!!
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⭕️Chain•Saw•Tana⭕️
(@ChampaBayBucs93) reported
@HBOMaxHelp LOL you guys literally ARENT reading my replies I told yall what the issue is ‘stop having random people reply to this at your all center and send somebody to my DM yall tripping this is getting on my nerves
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💕💛💙Kat’s Electronic Strike Zone Stan Account
(@thefrozencity) reported
@hbomax You’re making this but cancelled Made For Love??? Despicable. Terrible. Horrible. Make a third season of Made For Love
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Eddie Moreno
(@edimoreno) reported
Watching #MenudoForeverYoung twice it cut off towards the end of episode 1, anybody else have that issue? @hbomax @Roku
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Adam Whiting
(@adam_whiting) reported
@HouseofDragon @hbomax There is literally no medical way in which this won't be terrible.
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NR_Garrett
(@NR_Garrett) reported
@HBOMaxHelp by far the worst streaming app ever invented You guys are a disgrace Trying to resume a single show and it keeps timing out p FIX YOUR CRAPPY APP $15/mo for this?
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i am Pool Boy
(@jordntheprnce) reported
@hbomax is literally the worst streaming service I have ever used... Not worth the money. Once I'm done with GoT, it's a wrap.
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Kevin Bechard
(@Subway28) reported
@hbomax someone needs to check the PS4 app. These ads are really running the experience and freezing the show every time. I’m about to end my subscription. I have to back in and out of the show and even then it doesn’t work. If you are forcing ads can you at please have them work
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🥀
(@R0SEbudss) reported
@hbomax cancelling since yall not letting me binge watch Friends til i knock out… fix the damn system 😔😩 why u rolling into the next episode exactly where i left at (the end)
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Mike Vincent
(@MikeVincent614) reported
@HBOMaxHelp The Roku. Many shows do this. If you go to Spanish though and bump it up to English it works. It doesn't work on direct selection of English though.
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braye🔺
(@snazzy_braye) reported
@hbomax your app seriously sucks can you please fix it yall make enough money to
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kmii
(@kmiitx) reported
@Jen___Tweets @hbomax It’s terrible. IMO.
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Grace
(@ulovegrace) reported
@edimoreno @hbomax @Roku I also had this issue! Thought it was weird- it cut off on me three times. I had to use airplay to connect the program from my phone to my roku.
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Mike
(@MikedUp21) reported
@hbomax please fix your online log in portal. This thing has been broken forever. It keeps saying incorrect log in info even though it is correct. Y’all got the top line of everything make it happen with a log in server that isn’t run by a potato.
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Maria Almanza
(@_malmanza) reported
@Cricketnation @hbomax Is iPhone and cricket having network setting compatibility issues ?