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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 29% Playback Issues (29%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Bellevue Buffering 1 day ago
Alpena Buffering 6 days ago
Palm City Buffering 6 days ago
Saint-Gildas-de-Rhuys Crashing 8 days ago
Leeds Sign in 8 days ago
Liverpool Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 2faceskrew
    2faceskrew (@2faceskrew) reported

    @BleacherReport @DwightHoward @hbomax Here we go. At the end of the day you can't act like a baby in your work field. To get ppl off your back you gotta do your job. Game 7 is in the past so what is he doing now?????

  • RaiaBriell
    Raia Briell (@RaiaBriell) reported

    @hbomax YOU ARE TERRIBLE! Why does your app lag and freeze so badly! I’m fed up!!!!!!!!!!

  • oriateka
    ʘɾᎥɑ ۩ ᏫᏒᎥᎯ (en 🏠) 💉💉 (@oriateka) reported

    @HBOMaxHelp @HBOMaxSoporte Hi MB. Your new app doesn't connect the Chromecast most of the times. It doesn't happen with other apps so it's not my device and it's very annoying try from Home or screencast from my mobile to force your app to work. Please, inform your developers.

  • AbsolutelySAL
    Sal (@AbsolutelySAL) reported

    @hbomax when are y’all going to fix your app? #QTNA

  • LamartoNobody
    Jake (@LamartoNobody) reported

    @HBOMaxHelp you can help by actuslly trying to make the app good

  • SideEyeQueen
    QueenFefe (@SideEyeQueen) reported

    @HBOMaxHelp okay so what is going on with HBO max. It’s been since Sunday that it’s yet to work?????

  • grimreaper_stan
    Daniel 🥪 (@grimreaper_stan) reported

    @hbomax Please fix your Apple TV app. It’s not opening and hasn’t been for days.

  • antof
    Anthony Finucane 🏳️‍🌈 (@antof) reported

    @HBOMaxHelp My two biggest issues: the auto-playing preview at the top of the screen. Keeps playing even when you’re ten levels down. Terrible. Second is the “Skip” button on the promos often leaves you where the player just stops dead and you have to hit pause/play again. Very frustrating

  • RoxicetElixir
    Auntie-Pho (@RoxicetElixir) reported

    @hbomax Either your app's "For You" section is mistaking me for someone else, or it's the third worst boyfriend I've ever had.

  • BrunodOut
    Bruno, the actually autistic almost linguist & etc (@BrunodOut) reported

    @hbomax since Everything's Gonna Be Okay was added recently (or at least recently in Brazil), can I also expect anything else made by Freeform? Like Good Trouble, for instance?

  • WalterWhiteHHT
    HEIS∃NB∃RG🎄🎁 (@WalterWhiteHHT) reported

    @HBO @hbomax Fix Ems shirt

  • jwilliams_ok
    Jonathan Williams (@jwilliams_ok) reported

    @hbomax your Android app is nearly unusable on the Nvidia shield. Thanks?

  • mistrkrypton
    mcfadden (@mistrkrypton) reported

    @hbomax like, @TheCWSupergirl wrapped it up awfully and made it seem like her story was just beginning, could you fix that please? @hbomax

  • glockkcoma
    k, (@glockkcoma) reported

    @gossipgirl @hbomax outside of the conventionally attractive cast n fashion this show is terrible. i’ll be tuned in xoxo

  • AnnaZoila
    ✂️ Besudlad sekatör ◢ ◤ (@AnnaZoila) reported

    @hbomax I have problems logging in in the app. Why?

  • keepitrealist81
    Berg81 (@keepitrealist81) reported

    @BleacherReport @DwightHoward @hbomax Dwight was lazy and didn’t work on his game, Ben ultimately is doing the same. So no surprises here

  • nealon35
    Erica Nealon (@nealon35) reported

    @hbomax my hbo max service freezes constantly. I do not have this problem with any other apps on my tv. I have a new Samsung tv

  • OhShxtChuck
    ChuckChefItUp (@OhShxtChuck) reported

    @HBOMaxHelp @ReporterGarriss Any update ? It’s still not working for me

  • TCLTurbo
    Turbo (@TCLTurbo) reported

    @Greg_Weisman @hbomax This is crash!

  • kanova
    Kanova (@kanova) reported

    @hbomax it’s kind of pointless to pay for your platform if I can’t play anything. I’ve had this for about a month and this is the second time I’ve had this issue. Now I remember why I got rid of this the first time. UI is crap. Servers are crap.

  • dcperry
    DC Perry (@dcperry) reported

    @HBOMaxHelp Did not help.

  • NoahMarku
    Ainhoa (@NoahMarku) reported

    @hbomax I would love to wath HBO but my HBO España has been updated to HBO max and when I installed the new app, being in Belgium at the moment, I cannot see anything! Can you help please?

  • sporty12785
    pat monaco (@sporty12785) reported

    @selenagomez @hbomax Terrible show

  • brycesgomez
    kay (@brycesgomez) reported

    @selenagomez @hbomax omg help

  • ChrisIndy20
    fantasma💀 (@ChrisIndy20) reported

    @BleacherReport @DwightHoward @hbomax It wasn’t *just his fault* sure. The whole team basically stunk. But who even cares ab that anymore lol at this point the issue with Ben goes so much deeper

  • Snyphe
    DayOneWarriorsFan (9-1) (@Snyphe) reported

    @BleacherReport @DwightHoward @hbomax Exactly what I’ve been saying since. **** RIVERS IS THE PROBLEM !

  • MysteriousRap
    Myster (@MysteriousRap) reported

    @HBO @hbomax fix em's shirt

  • DrKickstand
    Dank Sinatra (@DrKickstand) reported

    @goddess_g_g @hbomax @discoveryplus Hbomax is hands down the worst app I have. No contest.

  • Process___That
    Embiid the Dream (@Process___That) reported

    @BleacherReport @DwightHoward @hbomax Dwight. He still isn’t here. And he isn’t even cooperating with whatever “mental issues” he has. It’s abandonment. Stop.

  • lemtheking
    Franklin Saint 💉 (@lemtheking) reported

    @hbomax is the worst streaming app. UX is atrocious.