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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 34% Buffering (34%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 12% Crashing (12%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 4 days ago
Palm City Buffering 4 days ago
Saint-Gildas-de-Rhuys Crashing 6 days ago
Leeds Sign in 6 days ago
Liverpool Sign in 7 days ago
Brackley Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AbkKyle
    C. Gardner (@AbkKyle) reported

    @hbomax But will your terrible app work?

  • FearlessFrank4
    Fearless Frank (@FearlessFrank4) reported

    @HBOMaxHelp Have a problem with your garbage service for over a year and still had to pay while “you worked out the bugs” and now u add a premium version. Why even bother anymore. More crap on crap and u add a better version after paying for a year w garbage service!!!

  • MASTERDQUARIUS
    Keifer Graumann (@MASTERDQUARIUS) reported

    @hbomax how about yourself fix your app on PlayStation, literally paid for a month subscription over a day ago and it still won't let me watch anything, I better get reimbursed because this is pathetic

  • FearlessFrank4
    Fearless Frank (@FearlessFrank4) reported

    @HBOMaxHelp @hansonink What a crock. You release HBO MAX and the app is trash and for over a year we have tried to get it working. Meanwhile in June you start an updated more expensive version for “New” stuff. Why even have MAX if I are doing this. Teaming w Verizon but that subscription won’t work!

  • adissenter
    Tim Robertson #BLM (@adissenter) reported

    Will continuing to complain about @hbomax help? No. Will I continue to complain about @HBO Max anyway? Yes.

  • RaiderNation203
    Edwin DeJesus (@RaiderNation203) reported

    @newarkmovie @hbomax It was decent…. I feel like the writing wasn’t as strong as it could’ve been and the choice made at the end to me was horribleness in my opinion. I’m a Soprano junkie! And this movie does nothing to help the series at all.. great acting from young Gandolfini though 👍

  • rysakattack
    James Rysak (@rysakattack) reported

    Dear @hbomax Your content is great. Your app is horrible. Please fix. Sincerely, Everyone

  • SageRagnar
    Mithra (@SageRagnar) reported

    @NineToez @hbomax They're loud as hell everytime they talk, fix your sound settings or something.

  • Di3Mex420
    jesus (@Di3Mex420) reported

    @jffeeney3rd @hbomax Gonna be so tempted to put it on at work later gonna have to wait till the morning

  • Amalektgh
    KD (@Amalektgh) reported

    @axios @jonathanvswan @hbomax This isn’t Americas problem, this is Islam in its purest form…

  • nicoledee39
    Nicole Dee (@nicoledee39) reported

    @hbomax Wtf is going on with Cry Macho? I’ve been trying to stream it for the last two days on my HBOMax app on my Roku device and every time I hit play it crashes and takes me back to the homepage. I can play everything else in the HBOMax app, just not that movie. Help.

  • Annie_64337
    Annie Thompson 🇺🇸 (@Annie_64337) reported

    @R5Ryder @HBOMaxHelp I had similar issues with my account the support center wasn't helpful, a friend of mine recommended me to @Hackwizard06 on Instagram in less than 30min my account was back

  • Haywire43601075
    Haywire (@Haywire43601075) reported

    @DCBatman @hbomax Gothems villains need to work hard on making the news

  • El_Brendo
    John D’oh (@El_Brendo) reported

    If the @hbomax app crashes tonight so help me Christ #TheManySaintsOfNewark

  • BBMolasses
    coronal mass ejection (@BBMolasses) reported

    God the UX for @hbomax is absolutely horrible. Y’all gotta fix this

  • theloveBe_Low
    Kristina. (@theloveBe_Low) reported

    Hey @hbomax the subtitles font and size is absolutely horrible. Work on that.

  • R5Ryder
    R5 Ryder (@R5Ryder) reported

    @HBOMaxHelp HELP! My account has been hacked. I just signed in to the app and there are 4 profiles I don't recognize and all of my account info is different.

  • FearlessFrank4
    Fearless Frank (@FearlessFrank4) reported

    @HBOMaxHelp Problem is you can’t fix the problem for existing customers and now u add a premium version and ask us to pay more. Joke

  • BigPerm113
    nicholas tammaro (@BigPerm113) reported

    @hbomax Movie was terrible

  • amwhybee
    Yu Yau (@amwhybee) reported

    @R5Ryder @HBOMaxHelp I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • GunnyTroelstrup
    Gunny Troelstrup (@GunnyTroelstrup) reported

    @obryantcj @hbomax I finally just ordered a Roku. Had been using the native apps on our Samsung which are just earth-shatteringly awful. Looking forward to hooking up the Roku and trying it out.

  • kascnef82
    Justin Fencsak (@kascnef82) reported

    @hbomax gonna crash tomorrow #manysaintsofnewark

  • Your_Flyness
    A Playground Legend 🏀 (@Your_Flyness) reported

    @hbomax show me the source code, I’ll fix this app myself smdh

  • dipdadddy
    Dip Daddy (@dipdadddy) reported

    So the @hbomax app/website just doesn’t work half the time. It’s 2021. Why am I having to tweet about this?

  • shferg
    CommonSenseValues (@shferg) reported

    @hbomax I cannot fathom the stupidity of leaving your prime customers high/dry. I have been trying to login to new account for a week - no matter what happens you say I don’t have an account. Yet you have TWO credit cards and my amazon info. Yet you still say I’m not subscribed.

  • LauraShezBar
    Laura Barbosa (@LauraShezBar) reported

    @HBOMaxHelp MN EST or MN PST for all the gabagool? #manysaintsofnewark . Need an exact time , yo. Help.

  • BriannaKaitlin
    Brianna Kaitlin (@BriannaKaitlin) reported

    @hbomax is a terrible streaming platform. When i see a show is released on it i instantly roll my eyes knowing it will probably never load, the app will freeze, or it’ll play with no sound. How is it this bad?

  • OlamyShoddy
    A **** named slickback 🗯️ (@OlamyShoddy) reported

    @R5Ryder @HBOMaxHelp I feel your pain as a past victim also Damn, these hackers are crazy I got hacked last week my partner recommended tylers_hack on instagram and he helped me get access to my account You should contact him i am sure he will help

  • TMcLaughlin5
    Tanner (@TMcLaughlin5) reported

    @hbomax is your app ever going to work on my Xbox one?

  • BigPerm113
    nicholas tammaro (@BigPerm113) reported

    @hbomax The movie was terrible