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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Crashing (35%)
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Sign in (25%)
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Playback Issues (19%)
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Buffering (16%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orange |
Sign in | |
| Indianapolis |
Playback Issues | |
 Salto |
Playback Issues | |
 Täby |
Sign in | |
| Raleigh |
Sign in | |
| Rio de Janeiro |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Anderson
(@Andersons_Evan) reported
@hbomax How does your service not have 4K HDR?! DC Universe had it, and yet now the shows are downgraded when transferred to HBOMax. It amazes me how you guys get away with selling an inferior product. Upgrade your servers, come on. The content is already there in 4K.
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Franz Koofka
(@JacquisChan) reported
@Logrya @HBO @hbomax Name one thing where whites are the center of attention in a positive way. I’ll wait. Everything is about how awful white people are and how we are the cause of all the world’s problems.
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shakTtck
(@attck_shak) reported
@hbomax you are really charging me and I can’t sign in on any of my devices and you have taken my money 2 months already and now service and @PrimeVideo can’t seem to help me to fix it !!!
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Layla
(@67lld) reported
@thr13tnn @SocratesSnow @hbomax I’m not mad at anyone. I’m calling them out. The only hate spreading are the new account trolls coming out of the wood work.
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Gorsheth
(@gorsheth) reported
@HBOMaxHelp I did everything you said but it still stutters , It is not up to ME to fix your broken player, hire someone to fix it, licence a working one from netflix or youtube or hulu or what ever but stop blaming the consumer for your **** up!
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Nerds 👓
(@Philly_Nerds) reported
@HBOMaxHelp Yes I first did sign in with a TV wouldn't let me then also tried mobile phone and still didn't work
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Joanie Margulies
(@thejoanstar) reported
@Jerusalem_Post @GalGadot I'm an Olah Chadasha arriving in Israel in two weeks, and an avid @hbomax user. I was under the impression that I wouldn't be able to access my HBO account from servers over there, is this the case? If not, how else can I access it when in Israel?
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Andrew Ober-Reynolds
(@andober1) reported
I'm starting to watch @GameOfThrones first time just got through the first few minutes who knows if I'll have the attention span for all eight seasons and I hear the last season was terrible but since I have @hbomax I thought I'd give it a try!
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Mr.Roboto🎼🐈🐕🇲🇽🇺🇸
(@IgorSanchez20) reported
@VanityFair @HBO @hbomax My motto as an immigrant is : "Do not be a crying baby, never complain, don't be a sissy". The problem is the plantation mentality, the false sense of entitlement to enslave voters.
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S.C MacPeter
(@SCMacPeter) reported
@HBOMaxHelp Looney Tunes’ “Merry Old Soul” is severely cropped, would you be able to fix that?
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Hutch
(@ga_nj_2012) reported
@roku and @hbomax - could you do me a solid and save me some money and just work out a deal? Otherwise, goodbye Roku.
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Devans1856
(@DennisEvansJr1) reported
@HBO @hbomax @nomorecolonies What the hell is this stuff ? It’s goal? Who the hell has a problem with anyone’s bodies, more or less “black bodies”. This BS is what drives the divisiveness. Jesus. Our bodies are LITERALLY the same 🙄.
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Mariah said Thanksgiving is cancelled
(@nickythetee_) reported
@HBOMaxHelp hey so I have HBO Max now via Amazon. With that being said, I can’t sign in on my fire tv. What can I do?
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AmericanX
(@AmericanXVI) reported
@hbomax fix your app can’t even watch anything I’m paying for what? Bad servers
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Liz ★
(@CyberDiva2) reported
@angelnomoon @hbomax I'm starting to come to terms with the fact that I won't be getting a #ps5 any time soon *sob* I mean, I know first world problems & all that, but still....😭
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Joanna
(@joannafayeb) reported
@HBO @hbomax I have a subscription and everything else works, but I’m unable to click on the season 51 episodes of @sesamestreet. Can you help!?
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Jayson K. Lloyd
(@UnapologeticWIP) reported
Yo @hbomax really needs to do something about it’s closed captioning. A font with more weight, a stroke, or drop shadow or something. Fix this!
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Alexander Gonzales
(@MajinDeadite102) reported
The most perfect example is Cassandra Cain. They took the name to help sell their girl power, Harley Quinn movie, & then ultimately RUIN HER.@hbomax @WarnerMedia 3/3
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Talisha Loa ✊🏻
(@TalishaLoa) reported
@AppleTV the UpNext is literally from my TV. I don’t need to qualify myself when clicking an @HBOMax or @Disney+ title. My login hasn’t changed. You know me. I pay the $, I click the episode, you deliver. Stop it. My elderly mother just wants to finish Veep & Toy Story.
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shakTtck
(@attck_shak) reported
@AmazonHelp I have called 5 to have someone help me and 5 times my called have magically dropped!! I just want to know why my @hbomax isn’t working
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Jon
(@krap) reported
@HBOMaxHelp Hello I was wondering if you could help me get a refund.
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🍭
(@theatremajor10) reported
@HBODocs @hbomax So sorry for his loss but this kid is a terrible director.. I could barely finish the first episode
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Dodger Lover
(@NunyoBuznis) reported
@HBOMaxHelp hi there, I am a subscriber thru cable provider and although I can sign in on the computer and tablet, I cannot sign in on @AppleTV app. I have Apple TV HD Help
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Jeffrey "El Jefé" Hamilton
(@HamiJeMi) reported
@skyy4all @hbomax @Roku Join the crowd. It’s difficult to get through Hulu and Amazon prime too! I can only sign up, not sign in.
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leo silva
(@jacksonhigg6655) reported
@dementedgnat @hbomax Point being you’d miss the point of the show. And take it from a kid who was raised without being able to see or hear a lot. It can create some issues when your older.Expose them young in small doses. Let them know “ this is something that happens, but that doesn’t mean we do it”
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🇺🇸 President-Elect Donna
(@donmdal) reported
@HBO @hbomax This is such a self esteem issue. I have never looked at a black person and felt sorry for them or thought they were better or worse off than anybody else. Stop teaching people they aren't equal so they have a better self esteem that they need to listen to your BS.
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Jayson K. Lloyd
(@UnapologeticWIP) reported
Yo @hbomax really needs to do something about it’s closed captioning. A weighted font, a stroke, or drop shadow or something. Fix this please! #BetweenTheWorldAndMe
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b*tch
(@MrsReid129) reported
@hbomax IS THE LITERAL WORST STREAMING PLATFORM.
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Anne Graue
(@agraue) reported
@90sMelissa @hbomax Just realized this tonight and find it so annoying. Even looked up work arounds that did not pan out.
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Dan
(@SpicyDanny123) reported
@HBO @HBOMaxHelp please do a better job to explain the difference. I watch HBO on Amazon with my subscription but that’s going away. Should I just cancel? Please work on your messaging. Not being mean ... just don’t understand HBO/HBO Max these days.