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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Sign in | |
| Brackley |
Sign in | |
 Saalfeld |
Buffering | |
 Max Meadows |
Sign in | |
| New York City |
Crashing | |
| Urbana |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Abramshe
(@AAbramshe) reported
The worst! @Xfinity @hbomax I have HBO but as of yesterday can no longer get into HBO Max. Called for help and @Xfinity tried to sell me an HBO package. I ALREADY have one!!!! What is happening?
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Ol ***** Hawg
(@oldirtyhawg) reported
@hbomax you’re sorry *** app is the worst on the damn roku! What a piece of crap!
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Big G
(@Gibbopool) reported
@snydercut @hbomax Just watched it for the second to be honest yes it's better than original, better story arcs and visually better, but it's not awesome, it has its faults...some dialogue is awful, some scenes are overly long or not required, it's definitely a fan service film
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Jason Sapp #UsUnited #FlySon
(@Jason__Elliott) reported
@HBOMaxHelp Thank you for your quick response. I exited out of the movie and went back in and the problem resolved itself.
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steve denny
(@Darth__Ginger) reported
@hbomax why can't I watch a movie!? The one time I have some free time to myself, I want to watch kong skull island and your app says you guys have problems with it. COME ON!!!!!
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S.B.
(@s_b__0) reported
@DCComics @hbomax It doesn’t miss a beat; right out of the gate it’s flat out terrible. Terrible dialogue, inane delivery and idiotic plot twists. It’s easily the sloppiest, least committed and laziest rendition of Batman on record.
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Vallion N3M0 Goodall
(@GoodallN3m0) reported
@Midnighter1309 @DCComics @hbomax Exactly it was comic book accurate at the time because of the comics code That's another reason I can't class it as the worst
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Moraima
(@Moraima_4) reported
Wow, I watched the documentary Allen v Farrow on @hbomax, I highly recommend it if you don't know much about what happened with them. What a terrible story and what an awful man. #IBelieveDylan
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Vallion N3M0 Goodall
(@GoodallN3m0) reported
@DCComics @hbomax Possibly the worst live action batman movie and yet I love it lol
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White T Poison
(@ChatTheMan) reported
@hbomax I’m a need y’all to fix the Japanese audio for The Night is Short, Walk On Girl. It’s lagging
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Vallion N3M0 Goodall
(@GoodallN3m0) reported
@Midnighter1309 @DCComics @hbomax Yes I have that movie and show basically saved batman as sales of the comics where dropping Adam west brought Batman back to the mainstream It's hard to class that as the worst when it did that
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Pharaoh Jones
(@BklynBreedGC) reported
I am gonna need @hbomax to fix their Dolby Vision feature. It should be flickering filters and pixels.
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Vallion N3M0 Goodall
(@GoodallN3m0) reported
@TristanStout9 @DCComics @hbomax That sounds terrible and I'm definitely curious Do you know what the cover looks like or anything? Like I wanna find it but not sure what I'm looking for
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B
(@mcirish275) reported
I’m trying to watch #SnyderCut Saturday morning cartoon style and @hbomax keeps giving an error 😑 I just want my sugary cereal and comic book adventures!!
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jacob crater
(@chillin_vanilla) reported
@EntInsider @hbomax The only problem is they're going to replace 2, maybe 3 actors. Can a sequel be successful after having to replace multiple lead characters?
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Jeff Purdy, Red Pill User and Cat Lover
(@backup4ever) reported
@Drizzdhelpsrel1 @computerkind91 @hbomax 1080p with a random watermark every minute and sound quality that was sharp. That along with my internet that buffered once in awhile < that 4k goodness Like when Mera pulled the blood out of step, it looked funny. And I missed a lot of carnage the first time around
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Rick O’Shea
(@Obi_Two_Kenobi) reported
The worst thing about @snydercut being on @hbomax is that it gives people the freedom to post spoilers and screenshots of #ZackSnydersJusticeLeague non-stop. Good gravy 🙄
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Clark Greggs
(@GreggsClark) reported
@CatHerder18 @JaneDoeFilms @hbomax What NYC case are you talking about? There was one state ever involved in a criminal investigation, and that was CT. NY was determining issues unrelated to the criminal case. Even Mia's own attorney admitted this fact to judge Wilk, who was no fan of NY's investigation.
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Tyler E. Larbes
(@TylerLarbes) reported
@hbomax WHY WONT YOU LET ME WATCH ZSJL?!?!? The app goes black whenever I click play on any show or movie!! I have been checking hbomax on my firestick & phone 1-4 times every hour for 24hrs now.... I just just an entire day of streaming on my fav PAID service!!!! HELP!!!
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Jason
(@sarbz) reported
Joss Whedon’s version is a rushed and messy jigsaw of a movie when compared to Zack’s version. His reshoot scenes were useless too, just dumb overall. This is coming from a massive Buffy/Angel fan as well so I have more than appreciated Joss’s work in the past. Thank you @hbomax
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Tristan Stout
(@TristanStout9) reported
@GoodallN3m0 @DCComics @hbomax I guess, he was in a mental asylum and they did some kind of experiment to make him "normal" and it turned him normal but evil, and he could only say two words. It's god awful. But look into it if you're curious.
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Me
(@kpflah) reported
@EntInsider @hbomax Eh, it was ok. Ezra Miller is still terrible with his whiny voice and forced humor. Rest of the cast is perfect in every way. Darkseid is definitely a better villain than Steppenwolf.
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ro
(@ktobeu) reported
@harmon_jess @TheCW @hbomax Didn’t you call those persuasive fans ungrateful coz we asked for a trailer twice & wanted a poster? You guys now trying to trend this for a network notice is so funny. Why isn’t Jason calling his reddit dudebro army now? They will certainly help.
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Legacy
(@ProjectRitchey) reported
@hbomax How about allowing us to stream full screen on our phones. I don't want a terrible small viewing when I have a large phone.
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Tony Vainosky
(@TonyVMiami) reported
Anyone else suddenly getting playback errors for #JusticeLeagueSnyderCut #JusticeLeague on @hbomax?
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Umpty MaDoo
(@UmptyMaDoo) reported
@hbomax this looks ******* awful ill watch it tonight
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G O R D O U G H
(@RomiRoller) reported
@hbomax What movie did y'all watch? I'm very confused. This was my first time watching justice league. This was not a bad movie???; First hour had rough pacing, but considering @ZackSnyder had to work with what he had, this was crazy cool. I'm serious can someone please explain?
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Michael Davis MOTU
(@mdworld) reported
@hbomax WHY would you hype Snyder cut like it was Jesus returning but with a cape & NOT mention the BLACK BARS? Causing Millions to try and fix it. My Samsung 85in TV is SO bad-*** my remote is mind control. WHY TF do I want to watch a EPIC in a BOX?? #fixthesnydercut
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Tyler E. Larbes
(@TylerLarbes) reported
@hbomax WHY WONT YOU LET ME WATCH ZSJL?!?!? The app goes black whenever I click play on any show or movie!! I have been checking hbomax on my firestick & phone 1-4 times every hour for 24hrs now.... I just lost an entire day of streaming on my fav PAID service!!!! HELP!!!
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Mateo castrodale
(@Fixmyprobl3m) reported
@hbomax yeah your "4k" streaming sucks. My internet and hardware aren't an issue. It's on your end. None of your apps for ps4, mobile, roku stream 4k consistently. The only way I get 4k from hbo max is streaming it through prime video... What a bunch of bs