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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 27% Buffering (27%)
  • 23% Crashing (23%)
  • 12% Playback Issues (12%)
  • 1% Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Playback Issues 2 days ago
Tijuana Crashing 5 days ago
Le Teil Playback Issues 5 days ago
Sainte-Marie Crashing 7 days ago
Cachan Crashing 7 days ago
Pont-du-Château Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • umburns
    Mollie B. (@umburns) reported

    @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

  • Rockford_619
    masazoAEW&WWEfun 🦄 (@Rockford_619) reported

    @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

  • thrawnftw
    Thrawn (@thrawnftw) reported

    @BaldSuperman309 @JamesGunn @hbomax The suit looks terrible. I'm not going to pretend that it doesn't like you guys do.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • Playa1Zero
    Pdubhtown (@Playa1Zero) reported

    @hbomax @StuartFails This looks absolutely awful.

  • zippyzee
    Zoe Sanderson (@zippyzee) reported

    @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

  • music_freak24
    Reese Futch (@music_freak24) reported

    @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

  • Swervesshouse
    Bobby (@Swervesshouse) reported

    @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

  • Jack_Box_2026
    JackBox (@Jack_Box_2026) reported

    @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • michaelbrandorg
    Michael Brand (@michaelbrandorg) reported

    @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

  • apwbowdon
    Alan Williams (@apwbowdon) reported

    A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

  • BTStreleckis
    Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported

    @hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite

  • legalrealist
    legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported

    @ninakokino98 @hbomax You’re sometimes pointing out that she’s still an r4 … and that’s true, but that doesn’t mean she HAS to be working the next day that the Pitt shows. Residents don’t work every single day! (In fact most … all?… states have laws on that.)

  • P1Flag
    Winners Take All 🏁 (@P1Flag) reported

    @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • jasongr123
    Jason Green (@jasongr123) reported

    @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

  • legalrealist
    legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported

    @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

  • sharkinjeans1
    ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported

    @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

  • Love_Beauty329
    Ami 🐘💕 (@Love_Beauty329) reported

    Yall see this @hbomax … fix it!