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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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(@LoneWolfStoner) reported
y’all need to fix the audio quality on this Justice League movie @hbomax
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Kenn James
(@KennJamesxf22) reported
@candarlson I had this problem as well. Very very disappointed. @hbomax
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Ben | IS READY FOR APRIL 15!
(@jsycsy16) reported
@idklol80617484 @InfinityTrainHB @HBOMaxHelp I bet it has enough viewership, but it’s caught in some sort of copyright issue limbo.
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George D.
(@xdelmar59) reported
@hbomax Comic book movie that thinks its Gone With The Wind. Worst of the Year. Self-indulgent, totally unnecessary. Its 4 hours because 2/3 of it is in slow motion. Ridiculously bad.
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Donewith2021 💯
(@drocka77) reported
@hbomax Why bother downloading episodes when you still need to have an internet connection to watch them? This is so frustrating. Also your iPad app is terrible. Constantly logging me out.
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Eber Baquedano
(@SbthWolf) reported
Is @hbomax not working for anyone else? Like it only leads to a black screen with Hbo Max on it. Like it waa fine like 3 days ago but after March 19 it stopped working. Like wut?
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Big-C
(@TheGreatBigC97) reported
@wondermeg_ @hbomax @HarryJLennix I'd like a movie or series where Manhunter actually does something (i loved his scenes but come on man you could help out a bit more directly)
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Best Friend
(@TacticalEA) reported
@all4_the_truth @hbomax It’s awful.
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Brandon Unzueta
(@SovietLoveChild) reported
@hbomax WTF is wrong with your app on roku, I've had it crash on me several times while trying to watch Justice League, fix this **** bro #ZackSnydersJusticeLeague
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𝕁𝔸𝕂𝔼
(@equaltojake_) reported
Holy **** the @hbomax app on android is terrible. Absolutely garbage.
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1984
(@harmonicwave4) reported
@HBODocs @HBO @hbomax None of these Athletes live and spend money in the community's that could help the situation poor people face.
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MrG
(@gal_on_the_go) reported
@hbomax We’re halfway through and think it’s very good. Darn work schedule...
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MarioGUAM
(@ChubbyGuam) reported
@HBOMaxHelp I had just changed my password for my account. However, when I try to sign in afterwards, it says my email or password is incorrect when I know I entered it correctly. I tried to sign in multiple times. I am also having issues when I make a new account.
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Sonja
(@MDFlanigans) reported
@hbomax Ok seriously this is way to much work. Women are friggen tired!
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RB BLM Deer
(@RB_Deer) reported
@hbomax Looks terrible and I want this imagery off my timeline.
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BSG-B
(@BSGBAssociate) reported
@HBOMaxHelp Can you guys please make #ZackSnydersJusticeLeague actual 4:3, because on my 16:9 display i get black bars on top and bottom. It does not go all full screen of the devises are not 16:9 screen. Please fix this so i can take advantage of my aspect ratio.
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Adi ✨ Catradora lovebot
(@Maryspokerchip) reported
If @warnerbros and or @hbomax dont #restorethesynderverse they have a missed opportunity too have the highest quality films on a streaming service ever created
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Caleb Horowitz ✡️🐧
(@PenguinHorowitz) reported
@hbomax 3 hours into one of the worst movies I have ever seen. Holy crud this is bad.
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MacArthur Davenport
(@MackBigmacsama) reported
@JGdraw If that doesn't work, why doesn't @hbomax send the show to Netflix or Hulu instead? Least they'll be better there.
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Panda
(@LittlePandaGuy) reported
@DontUdaryl @GlitchyReal @hbomax Okay but it still sucks. Like truly, the film is awful. Hideous artwork being the most egregious issue.
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???
(@mamaatataa) reported
@hbomax please fix it so I don’t have to turn on captions for every episode of a show 😩
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Jay Rob Art
(@JayRobArt) reported
@paul_bloyd @ValiantComics @hbomax Oh absolutely! Adult Swim is a huge contender, especially with Primal, then what HBO did for Spawn back in the day could make it a good fit. I was looking forward to the TBS live action series that was supposed to happen as I felt that network would work well for live action Q&W
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Danielson
(@danielsonjk) reported
@JonDonahue @DevonESawa @hbomax Literally the worst movie I’ve ever seen. I couldn’t make it past 30 minutes. I would rather go to the dentist for 4 hours than watch this movie.
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Myk Gérard
(@mykgerard) reported
@JerryOrdway @hbomax You couldn’t help but fix the S. Lol
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Rahul sharma
(@RahulTheWOLF) reported
@hbomax @ATT why not you bring HBO max to India as early as possible, with less price compare to Netflix if u getting millions of people on your app, then what's the problem.
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Authentic Upstream
(@slippinjimmyM) reported
@HBODocs @thedailybeast @hbomax So evidence or facts flat earthers about baby eaters and all these lost children? #QIntotheStorm #goodlord #mentalhealth I pray these folks have people who love them and can lead them to help and safety.
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THE GURU
(@1stRound_Uni) reported
@hbomax fix y’all subtitles on Menace II society ... hard ER vs A ... unacceptable
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fernanda Sam
(@fernandaSam2) reported
@ZackSnyder @hbomax I confess that by the version of Warner I was very disappointed and I knew that the problem was not you!Congratulations on the performance of the actors, direction, special effects, soundtrack and script! 👏👏👏👏
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Drew Lewis
(@DrewLew) reported
@hbomax Any reason why my service wont recognize my subscription in mid stream? ATT customer forever and service worked great for months. Not even sure who to contact for help 😕
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Jared
(@J_ustJared) reported
@hbomax probably has the worst subtitles of all the streaming services.