HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (37%)
• Buffering (27%)
• Crashing (22%)
• Playback Issues (12%)
• Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	3 days ago
Tijuana	Crashing	5 days ago
Le Teil	Playback Issues	6 days ago
Sainte-Marie	Crashing	7 days ago
Cachan	Crashing	8 days ago
Pont-du-Château	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 1 minute ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  Carlton Kirby (@carltonkirby) reported 4 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  Byron Phillip (@Byron1970) reported 6 minutes ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 10 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Kristal Marien (@deBATjes) reported 12 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Winners Take All 🏁 (@P1Flag) reported 15 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  Jason Green (@JasonGreen464) reported 18 minutes ago

  @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

• 
  J (@RevengersW7447) reported 18 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 18 minutes ago

  @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

• 
  i killled your dad (@thisAppisWac1) reported 21 minutes ago

  @hbomax It doesnt work when i try to sign up for hbo

• 
  Dragon Ballz (@DragonBall49786) reported 22 minutes ago

  @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 23 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  Jay (@AvengerUpsilon) reported 23 minutes ago

  @hbomax Looks ******* awful.

• 
  Zoe Sanderson (@zippyzee) reported 27 minutes ago

  @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

• 
  Bonnie (@JohnnyBoyp7g5) reported 28 minutes ago

  @JamesGunn @hbomax Suit looks awful omg, is Hal such a ****

• 
  GGTHNX (@goodgamethanks) reported 36 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 38 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  Erica DiWren (@EricaDiwren) reported 40 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  Gene Stoker (@GeneStoker) reported 41 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  LocalHooker (@LocalHooker1012) reported 42 minutes ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  Mike MacCormick (@DFWsMrFantastic) reported 43 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 45 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  AZGirl (@k2m_10210) reported 45 minutes ago

  @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

• 
  King Stock (@KingStock69) reported 49 minutes ago

  @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers

• 
  Jimmy Flinders (@FlindersJimmy) reported 49 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  Mimi K (@mimikway_) reported 52 minutes ago

  Anybody else having a problem watching the French Open on @hbomax

• 
  Will Rowley (@1WillRowley) reported 55 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  King Stock (@KingStock69) reported 56 minutes ago

  why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

• 
  Buford T. Justice (@BearSolitaire) reported 56 minutes ago

  @TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros

• 
  Jiminy (@jshaggy1983) reported 59 minutes ago

  @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite