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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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What To Watch 🎬
(@WhatToWatch2Day) reported
What to watch today? Just watched the first two episodes of #StationEleven on @hbomax. This show was terrible and I won’t watch it anymore. Do you agree?
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Taylor Johnson
(@taylor_jrj2012) reported
@hbomax your iOS app is unusable. Pls fix.
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@al-oween
(@al0ween) reported
@hbomax @BellaRamsey Shes easily the worst part of the show. If she was replaced by someone easier to look at, it would be a solid 8.4 out of 10
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IRIS Photo Studio & Weddings
(@irisphstudio) reported
@hbomax @HBO I loved the episode so much, but I have one criticism: where's all the people gone in the end? There was plenty, so how's that nobody noticed the fire and came to help? How could Joel arrive in town and leave with Ellie undisturbed? This disrupts the credibility of the scene.
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schwa
(@lizardinhat) reported
@hbomax please give me something to work with
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Purple L Chickens
(@prplchknz) reported
Is the us ever getting series 4 of #BBCGhosts ? Even if it's someone other than @hbomax, I have britbox, so that would also work. I just wanna watch series 4
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Chris Meredith
(@christhedawg) reported
@hbomax Is there anyway I can sign in and watch new Last of Us?? I have Dish and cannot sign in.
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Cosmo 💫
(@CosmoCantSwim) reported
@KivrinLRIsBack @JackRowling89 @hbomax Has it occurred to you that maybe -both- sides were awful? why do you think fire and blood ends the way it does lmaooo
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Megantheegemini
(@megantheegemini) reported
Trying to get my @hbomax to work since I get it through my @ATT plan and this is absolutely painful. Been on the phone for 20 minutes just to get transferred to a different number. Really wondering if it’s worth having a plan with @ATT anymore.
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Talbert32°
(@CTalbert) reported
@hbomax your ****** app sucks I became a subscriber for 1 show #LastOfUsHBO but it’s plays in French I don’t speak or understand that **** and there are no options to change language or add subtitles. FIX IT NOW
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𝕻ᴀ𝐘ᴀᴋᴀ𝐍 🔱
(@BadsideofDraken) reported
@HBOMaxHelp @Vivek_Dhamne No problem...we have telegram
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Danny D
(@dannydrummings) reported
@hbomax So many broken fragile people.
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fight me, onion
(@mourningwren) reported
@HBOMaxHelp For some reason when I go to watch The Last of Us it gives me an error code. Tried everything.
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Metric Code
(@M3tr1c_root) reported
@TheLastofUsHBO @hbomax This episode just got me stunned in the quality that they put. Traumatizing! Almost cried 😢. #TheLastOfUsep8 @TheLastofUsHBO #TheLastOfUsHBO
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Julyane
(@julyaneframbach) reported
@b50 @hbomax Could someone link me to that defi money glitch method people have been using to gener ate profits??? Can't find it???.
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****** McAsspiss
(@McasspissShitty) reported
The worst streaming service of all time is @hbomax. I've tried a million times and they're terrible.
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⑂ Andy ⑂
(@andyfern89) reported
@hbomax Most people commenting on this are terrible at interpreting memes because ffs
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Emily Is Seeing Taylor 3/24!
(@SwiftlyEmily) reported
@HBOMaxHelp Anybody else having issues trying to sign in through a tv provider? Mine keeps saying system unavailable
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Mama Odie🔮
(@booma_rang88) reported
@hbomax why is the sound not working? Unacceptable 😒
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william🔥
(@2William) reported
@HBOMaxHelp I am being charged for HBOMax but it does not work. I need to cancel my service.
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Julius
(@eclypse101) reported
@hbomax is the worst streaming service on earth. NOTHING else stops to load in the middle of a show or movie. Not Netflix, Not Amazon, Peacock, not even YouTube. Yet you all have the nerve to $16 a month? #nogood #streaming #hbomax
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SVRasti
(@RastiSv) reported
@Seanathon369 @hbomax @BellaRamsey They wasted an entire episode on two middle aged hairy men getting busy (because that is what fans who tune into a show based on a horror game wants to see) when they could have stuck to the game and focus on the source material. The show isn't terrible, but it is overhyped.
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Erik Rasmussen 🇺🇸🇪🇸 @erikras@erikras.com
(@erikras) reported
@_jayphelps BTW, @hbomax, or whoever you work for, doesn’t need an Observable expert even smarter than you, do they? Asking for a friend.
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BlackQueerGrio
(@DEcultured84) reported
For the second Monday in a row trying to watch The Last of Us through my chromecast the sound changes to Spanish and I can’t switch it or put subtitles on. WTF @hbomax In both. Instances I watch @LastWeekTonight without an issue. Didn’t end up watching last ep till Saturday
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LEANNA
(@arcticMACK) reported
@hbomax is the. worst. to download from. May as well not offer the feature. 🙄
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StreikBaut
(@streikbaut) reported
@hbomax It is insane to me how often this service doesn't work. I don't understand how this is the only service that has this many issues.
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airA
(@_soyaira) reported
@hbomax @BellaRamsey cries in daddy issues
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Nicolas V
(@nivito) reported
@hbomax please fix the downloads and the offline mode of the ipad app. So bad
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Camila Miraglia Tarbuch ⭐️⭐️⭐️
(@CamilaMiraglia) reported
@hbomax it’s impossible to watch anything. The only app that has connection issues. I’m tired.
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Taylor Johnson
(@taylor_jrj2012) reported
@HBOMaxHelp make your buttons actually work