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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Sign in (25%)
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Buffering (24%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brandenburg an der Havel |
Playback Issues | |
 Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@holagrego) reported
@Redroseblooms @AndJustLikeThat @hbomax She blames Steve for everything and I don't have a problem with her getting out of her marriage, but she's acting like a crazy person. She's flying to see Che on another city and Che doesn't even know it. She's going mad
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D ❄️💅🏾💎
(@_SweetNSpicyxo) reported
from
Queens, New York
What is the point of paying for @hbomax if this ****** app doesn’t even want to ******* work 😒
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Big Body Boogie ⚯͛
(@smiilinbiig) reported
Just started the episode of #Euphoria and @hbomax is already pissing me off. Don’t tell me to delete and reinstall the app. I already did. Fix the app. It sucks.
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Pushpa devi
(@PushpaD62380205) reported
@HBOMaxHelp Please help
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joyride riddim stan account
(@vivaLAmillie) reported
@HBOMaxHelp The email address on my account is incorrect. How do I fix it? It keeps saying that I need to verify but it’s sending the code to an incorrect email address.
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David Becker
(@iBeckTech) reported
@deliveriesapp has told me that my new @hbomax coffee mug is here! Too bad my apartment complex’s place to get packages is not open today. Still, it’s something I look forward to getting tomorrow. In fact, Monday is already sounding better since I don’t work tomorrow either.
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Cynthia🌙
(@ChunkyAquarian) reported
I know we all joke about @hbomax not working but *****. It’s @euphoriaHBO time! Now is not the time HBOMAX! 💀
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cat mom
(@darlingh0ney) reported
hey @TLC @hbomax y’all need to work something out because I can’t watch 90 day fiancé and euphoria at the same time
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Pushpa devi
(@PushpaD62380205) reported
@HBOMaxHelp Please help
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🍊⛱Jo_An-ti-Fascist🐈⬛🐈👨👩👦🦚🦜🦂🐶🇨🇺🇺🇲
(@x95758835) reported
@Rschooley Bill Maher is the problem giving a platform on @HBO @hbomax nonetheless to spew such BS Bill Maher is so mad he's lost money over the virus he's willing to put people like this on. And he's said it he makes more money in red states than in blue why? Because of "woke-ism"...
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Chili Talk
(@RealChiliTalk) reported
@HBOMaxHelp @CHlLOMBARDI Y'all don't seem to understand it's never just one little thing with all these complaints. It's a bunch of little inconveniences and problems. Y'all just refuse to actually listen and fix your product
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Diego Kontarovsky 🎄☃️
(@bigdpitchas) reported
ATTN @hbomax @HBOMaxHelp on season 6 episode 11 of full house on your service, the theme song is missing the electric guitar licks (the best part). this is not the case on the dvd. you messed up the file. what else did you change? fix this ASAP. the world is watching
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Frantz R Cayo
(@frantzcayo) reported
@hbomax is at again. Trying to watch Barry and of course doesn’t work when I get to the season one finale. They really just like to tease you
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Big Jim
(@bigjimtheHPOT) reported
@HBOMaxHelp This didn’t work. Please advice
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Wasn't following
(@TydfightGandhi) reported
@hbomax @AnimationWarner @dccomics why does everyones knuckles have black rectangles on them? Animation glitch?
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naomi ❀
(@naomixsuicide) reported
@hbomax why am I paying all this money for y’all **** to never work!!!
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katie porter’s white board
(@_NardyNard) reported
@hbomax fix y’all damn app I can’t watch Euphoria 😩
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♌️
(@TynAudi) reported
idk i just feel like 9 pm is a weird time, so idk who y’all gotta talk to but yeah fix that @hbomax @euphoriaHBO
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B.
(@CHlLOMBARDI) reported
what is your problem seriously @hbomax
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FlyFenix
(@SlyPhenix) reported
@hbomax @Roku app is the absolute worst app on Roku. Audio is like watching a Shaw Brothers dubbed movie - but the show is in English. No subtitles for movies in Spanish. No Italian with subtitles for Italian productions. Sucks.
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becca
(@rebeccalivigni) reported
hbo website and app isn’t working send help #Euphoria @hbomax
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ˢⁱᵍⁿᵃᵗᵘʳᵉ ֆօʍɛաɦɛʀɛ ɨռ ֆȶ.օʟǟʄ🌹
(@AuntieB0w) reported
@Nebula_RM @hbomax Yeah It’s been weeks for me and they better fix it soon or I’m canceling asap
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Michael
(@letloosemoose) reported
Hey @hbomax finally restarted our account with y’all only to have nothing work on my devices. Do your software engineers actively hat you?
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Pushpa devi
(@PushpaD62380205) reported
@hbomax Please help
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☆⁷ | Fez’ defense attorney
(@kthbluestar) reported
@hbomax FIX YOUR DAMN WEBSITE
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ᗩᖇIᗴᔕTᕼᗴᑌᑎIᑕOᖇᑎ✨
(@arieswhore420) reported
@hbomax I’m off work where’s the episode I gotta take a nap soon before my kid come back
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Tayler
(@Nebula_RM) reported
@AuntieB0w @hbomax It literally does not work on our TV. We've deleted the app downloaded it again, logged in and out, and nothing. It's like 20 bucks a month you'd thi k it would WORK
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kenny jones
(@relientkenny) reported
@hbomax y’all already know Euphoria coming at 9 so pls get y’all’s servers together
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please, you wore a jean vest ✋🏽
(@ohyoudee) reported
@HBOMAX if y’all don’t fix this ******* app
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ˢⁱᵍⁿᵃᵗᵘʳᵉ ֆօʍɛաɦɛʀɛ ɨռ ֆȶ.օʟǟʄ🌹
(@AuntieB0w) reported
Is anyone still having troubles with @hbomax not working This has been going on for too long at this point