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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (24%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perry |
Buffering | |
| Atlanta |
Video Quality | |
 Berlin |
Buffering | |
| Brandenburg an der Havel |
Playback Issues | |
| Riverside |
Buffering | |
| Sacramento |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John Bennett
(@Jben518) reported
@HBO @Discovery you know what would be great and get people excited about GOT again and might get people to stream it before the new one? Putting it in 4K on @hbomax!!! It’s already been upscaled for physical disc meaning the work is already done!
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#savelegacies / Stelena and Handon forever
(@TaySwift134life) reported
All of my problems would be solved if @netflix or @hbomax would just #SaveLegacies
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Pablo Colibrí
(@CrastinatorA) reported
I love how streaming services are competing for worst interface. Obviously @PrimeVideo wins, hands down. But I offer @hbomax as a healthy contender for just absolute ******* garbage.
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Pretty Boy Preston
(@prettyboypres) reported
@420gurru @hbomax Same here, did they fix it for you?
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Nick DeRose ⬡
(@Dj_DeRosevelt) reported
@HBOMaxHelp My experience is I’m trying to use this app on my tv to watch things as people do, but apparently this is only a buffer wheel, black screen, and error code app.
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Riaziel
(@RiazielGames) reported
@hbomax app not working? And the only thing I can find for 'solutions' is to update my app. Thank you for the obvious thing I checked first.
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Northern Cat in the Hall
(@NorthernCat) reported
@stevierosebudds @hbomax @OurFlagHBOMax Ok help me out here I’m confused. Maybe I missed something here but I never thought about it as a deadname. It’s part of the disguise for their mission/security, is it not?
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creakyreadsjoycecaroloates
(@Creaky31489804) reported
@Dannystrong @RealTimers @hbomax What will you take when you’re in terrible pain?
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WHOOOOOO
(@TomLew32) reported
@hbomax QUIT MAKING EPISODES SKIP BEFORE THEY END how do you expect everyone to pay 15.99 monthly when you have the worst app out of all of them y’all are lucky you got South Park.
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Juana
(@Mizz_Juana) reported
@hbomaxmovies @hbomax I was so disappointed in this remake. I was so excited but the acting fell flat, movie was plain awful
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BilliamB
(@Blackbilly88) reported
@hbomax for the love of god! Please can you fix it to where, the episodes actually start over when we finish watching them! I have to manually restart EVERY EPISODE!
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@Shadowban4u ❌
(@Shadowban4u) reported
@HBO @hbomax #omfg this trash program #pausewithsamjay justifies the worst behavior in people, or does this significantly represent true black culture? That’s enabling criminality as their own entitlement & now talking about marriage & commitment yet she wants to F with *******
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Jay Robinson
(@jayrobinson) reported
@_mochs Agreed. I have to search to find every show because they assume you always want the next episode. If they let you jump to the series page from any episode tile, that would help a ton. Also, spacebar doesn’t pause the video player on iPad w/keyboard attached @hbomax @HBOMaxHelp
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José R Ubieta
(@ubieta_beta) reported
@WestworldHBO @hbomax Worst sci-fi show ever 🤢🤮
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68plusone
(@68plusone1) reported
@1Dragos1 @hbomax I'm sorry but it's this sort of comment that perpetuates low quality content. If a work deviate from the vision of the original creator then, it's no longer uphold to the same quality as it was before. Educate yourself m8.
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beth, an alien
(@bourgeoisalien) reported
@gothy_kitty @krystalball @hbomax I have a friend who met him and said he was genuinely one of the worst pieces of **** she ever had the displeasure of encountering
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Nick DeRose ⬡
(@Dj_DeRosevelt) reported
@hbomax you have created the worst streaming app
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Frida
(@Fvap9) reported
@wbpictures @hbomax Yeah but the rule of not cancelling #LegendsOfTomorrow shouldn't t have been broken #SaveLegendsOfTomorrow
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jaxon
(@ranbco) reported
@hbomax @HBOMaxHelp i literally cannot log in to hbo max on my computer. it keeps giving me an error message that says my email or password is correct, when i know they are not. i have tried resetting my password already. what do i do
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Fefita La Grande 🇩🇴
(@ShowMEurBIGGIE) reported
@hbomax is hands down the WORST streaming app. I pay $15/month just to see a a show called “Playback Error” y’all lucky #Insecure is on there otherwise I would’ve never gotten it.
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Jake Peterson
(@jakepeterson70) reported
@peacockTV has the worst UX in the world.. holy **** didn’t know it could be this bad. Worse than @hbomax and that’s saying something.
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Nippy
(@The_AlphaCo) reported
fix y’all ******* app man @hbomax trying to go back and watch a show is impossible
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Jolene ❌ 🇺🇸
(@SouthernConLady) reported
Don’t offer CC on your network and not have it work 🤬 @hbomax
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shreks_pinky
(@shreks_pinky) reported
@hbomax fix your subtitles please 🥺
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bulle
(@bullebullebull) reported
@iIAx102 @hbomax What about fans actually wanting it? You are not speaking for all fans just because you dislike this idea. This could fix the mess dnd leaved. Whine after you watched it instead
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Amish R&B
(@arterialturns) reported
Are @hbomax and @paramountplus in competition for worst streaming apps? At this point it seems reasonable to suspect they are well aware of the issues and this is some kind of sick experiment.
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tayla coulthart ミ☆
(@vhmk9542) reported
@BaileeMadison @PLLonMax @hbomax It doesn’t work in Australia 😢😢😢
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sanji hs
(@sanjihs1) reported
@hbomax The problem is there is no source material for the show and I don't think HBO would agree on this one nor George RR Martin
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not me
(@horndog0000) reported
@HBOMaxHelp @420gurru I have this problem to
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Volatik
(@ActaullyVolatik) reported
It's embarrassing how #YoungJustice has a huge fandom,is still a quality show and just started what looks to be a good comic with amazing drawing but it still has not been renewed by @hbomax. I'm actually just pissed at 3 in the morning cuz of this. #RenewYoungJustice