HBO Max down or not working? Problems, status and outages
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Playback Issues (29%)
- Sign in (20%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 12 hours ago |
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Buffering | 1 day ago |
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Buffering | 3 days ago |
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Buffering | 8 days ago |
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Buffering | 8 days ago |
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Crashing | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JANATIS SNAGZ (@JanatisSnagz) reported@hbomax why my HBO max app won’t work on firestick
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The Masked Reviewer (@maskedreviewer) reported@HBOMaxHelp why won’t the audio for mortal kombat work on my lg oled and soundbar combo. Other programs on HBO max work fine. Tried it on other devices like my phone and another tv.
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Andrew Kemp (@akemp19) reported@HBOMaxHelp @cpowerfitness Did you figure it out? I am having the same problem
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Alex McCloud (@abraymccloud) reportedAnyone else having an issue with a white line on the right side of your screen when watching @hbomax?
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kyleroemer (@kyleroemer) reported@HBOMaxHelp - #hbomax is not working with new releases. If you market and push big features, your tech has to meet demand, and you are not.
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Ben Albritton (@BenTheGameBoy) reportedWanted to watch the Mortal Kombat movie with @JinxPrductions, but HBO Max has a glitch: a gray line on the top right corner. It’s very annoying... Now we have to wait until it’s fixed. @HBOMaxHelp
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_ (@J_Charles41) reported@HBO @hbomax Love to watch, but HBO has already drained my wallet. Feeds me mediocre and then wants me to pay more for quality.
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Felipe Ribeiro (@felipelpribeiro) reportedAnybody else having issues to play #MortalKombatMovie on @hbomax ? What is happening?
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Chef Nation (@Carolyn73705751) reported@hbomax fix your **** Mortal Kombat is skipping like a mother ******
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Batman (@Bruce_Wayme) reported@HBOMaxHelp @SadBoySno i’m having same error on a Samsung smart tv. What should I do?
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Jazmin (@jazminchavez) reported@robinthede Help! I don’t see season 2 on @hbomax !
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Marsh (@MJ_PARKS) reported@GraceRandolph You think maybe they could make it a @hbomax series? I think more time would help character development
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Jay (@JayLegacy) reported@hbomax But when are you going to fix the grey bar on the right side of the screen on the Samsung tv app. Its been over a month now you guys can't make a simple fix? Its extremely distracting you can't watch anything
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Angel Perez (@angeltallguy94) reported@hbomax fix your dam app on Xbox why am I getting error messages out of nowhere
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AC (@alfredosauce16) reported@HorrorCollect @hbomax I have the exact same issues with sound and gray line
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Kyle (@Kyle97867080) reported@hbomax can you get your ******* servers in order so mortal kombat doesn’t freeze every five ******* seconds? Thanks
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Wes Whitenight (@wwhitenight) reportedHey, @hbomax, real quick; your streaming design is infuriating. Fix it, ya know...?
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Alejandro (@_arodd_) reportedTrying to watch mortal Kombat but the HBO app is broken @HBOMaxHelp 😒
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bored (@boredomandpain) reported@HBOMaxHelp UMMM HELLO YOUR VIEDO SERVICE NOT WORKING,,,,...................................... IT KEEP LOADING TRYUING TO WATCH GAME OF THROM AND IT NOT WORKING.... WHAT THE FR*CK
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GE | Trae (@GamesWithTrae) reported@hbomax how’s the fix for the white line coming?
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Maria Urbina (@MariaUrbina28) reported@hbomax why is the smart TV app SOOO laggy? Terrible user interface and not user friendly. I NEED solutions #wildfridaynight
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JANATIS SNAGZ (@JanatisSnagz) reported@HBOMaxHelp I click the app on my firestick and when I sign it it shows a code I tried to put the code in when I first signed up but it didn’t work. But I can watch on my phone with no problem
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JANATIS SNAGZ (@JanatisSnagz) reported@HBOMaxHelp Got it to work on Roku 👍🏾
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Mardy Marvel (@MardyMarvel) reported.@hbomax really needs to work on these closed caption issues. I use it for preference but for ppl that have hearing issues there’s no excuse for closed captioning to be this unreliable for an app by HBO.
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Mr. Power (@cpowerfitness) reported@HBOMaxHelp HBO MAX says it’ll automatically show movies in their best quality... I couldn’t adjust the ratio. So I’m not sure if it should be adjusted or if it should look elongated. @hbomax
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Christopher Miner (@cminer72) reported@hbomax The HBO Max app is downright terrible. Watching Mortal Kombat on my new TV, the image is distorted and the sound is terrible. No options to adjust it. That’s not consumer friendly. I’ll be canceling now anyways, since there’s no new movies to watch until August.
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Wolfzack01 (@wolfzack01) reported@SirBishy @HBOMaxHelp It's a Samsung TV problem.
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Wolfzack01 (@wolfzack01) reported@michaelsanch82 @hbomax Same. It's a Samsung QLED TV problem.
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Ben Kolodzinski (@brkolo) reportedIn a world where I can stream live content to my phone, over data, while in the middle of a concrete building... it’s funny that @hbomax does nothing but buffer every 30 seconds while connected to actual internet. Really breaks up the fluidity of a fight scene! Well done! 🙄
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Mardy Marvel (@MardyMarvel) reported.@hbomax really needs to work on these closed caption issues. I use it for preference but for ppl that have hearing issues there’s no excuse for closed captioning to be this unreliable for an app by HBO @HBOMaxHelp