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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (24%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in | |
| Aurora |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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T. Courtney
(@Trath7) reported
@hbomax crashing on Apple TV 4K gen 2 Crash After restart crashed at the end of the show I was watching so that was nice of it instead of mid show it waited till one show ended just before another began
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Cheryl Corgi
(@CherylCorgi) reported
@hbomax I’m watching Dine and the audio is out of sync with the video—is there something I can do to fix it?
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hades
(@kujosvoir) reported
@kwosh1n @hulu @hbomax can yall fix this
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Ale Alva
(@Imagineblimp) reported
@HBOMaxHelp Hello. I’m having issues with the HBOMax app on our ps5. your subtitles aren’t working. A show we used to watch with Spanish subtitles doesn’t work anymore. How can it be fixed?
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Blitzmqn
(@blitzmqn) reported
@hbomax @hbomax let's continue the DMZ series, up the writing especially and production quality, use some less known actors to save money. I like the idea, but it isn't hitting quite the same
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Linda Kenney Baden (she/her)
(@KenneyBaden) reported
PSA. If your @hbomax #HBOMax account gets hacked, and the "advocate" from the @HBOMaxHelp finally understands that even though your email is associated with the account, that another email has sign in control and you can't change password bc the verification code goes to them,
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Sweet_Skarlett
(@SkarlettSwitch) reported
@hbomax terrible platform
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kyng.domi007
(@moneybaggflo) reported
@e3875338643 @hbomax The Batman is the worst movie I’ve seen of any Batman movie
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bellaw💜
(@bellaa_1229) reported
@bethfoolery @hbomax @HBOMaxHelp mine isn’t working either. I updated it too to see if that was the problem but now it just won’t connect
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Radical Middle
(@RadicalMiddle4) reported
@hbomax HBOMax ‘s glitchy streaming is the worst. The content is great but the delivery “not so much.”
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LAHruh LA Kahmpt
(@whimsicallaura) reported
@jk215pa @TheNorthmanFilm @hbomax I’ve got HBOMax so I’ll save hubs the trouble taking me to the movies 🍿 ~
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Steve Witten
(@witten_steve) reported
@hbomax Please help me and ask the media to expose that Chinese enterprise party members violated human rights and forced high-pressure workers to work at high altitude, resulting in heart disease. Three people have died. If the government does not do anything, it must expose the
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Chaos
(@chaoskirbs) reported
@gotpartyfavorz @hbomax Bro I’m sorry this the worst take ever. Hbo max is KING of streaming services rn. Apple TV is TRASH RN
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Joonya
(@rbf1582) reported
@hbomax is the app intentionally terrible or?
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Jesse Seacat
(@JessSeekatz) reported
@KSue2759 @hbomax How did you get un-equality out of my comment of disrespecting the American Flag? God help us if WWIII breaks out
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Marco-Antonio
(@dickmarkus_) reported
@hbomax why cant you guys FIX YOUR ******* SUBTITLES IM TIRED OF THEM NEVER WORKINH
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Koojo
(@Koojo_JMG) reported
@hbomax was some how signed out of my account and now can't sign back in. Tried reseting password but email contained broken link
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bellaw💜
(@bellaa_1229) reported
@hbomax my HBO Max on my tv isn’t working at all.. I keep getting an error message everytime I click on a different title to watch.
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Lucas Gillis
(@gillistyler89) reported
@589King @hbomax The last 2 nights that I’ve tried starting my show it kicks me off and gives me an error. An hour ago I was on it and watched something just fine. Came back 5 minutes ago and tried to watch something and got kicked. Always around this time of night.
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Davis Sexton
(@OlieDoIt) reported
@hbomax DMZ is objectively awful. Plz no.
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Brock Bartlett
(@BrockBartlett2) reported
I hope the @hbomax @AEWonTV rumors are true. The TBS and TNT apps are awful.
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Stacey
(@ss442811) reported
@hbomax so many issues with you app today
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Joonya
(@rbf1582) reported
@HBOMaxHelp Samsung frame. Todays issue was spinning ball when trying to select profile. Other days it’s just the welcome screen and you can’t get beyond it. And then the best days are when it just won’t open at all. You guys get an A for effort tho I appreciate the reply!
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JacksNewell73
(@JNewell73) reported
The @hbomax app is absolute shite garbage...crash after crash after crash.... All other apps work like a charm. All they do is ask you to dm them then nothing. *** @hbomax ! @HBO do you even test your own garbage?
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The Patriot
(@dcffo2018) reported
@winningtimehbo @hbomax This looks awful!
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WeWriteRabid
(@WritingRabid) reported
...talent seems to be spoiled AF. I include writers & directors in this. A perfect example is @hbomax Last Week Tonight. Love the show but you're lucky if it's on. It will have 2-3 shows then disappear for weeks. @LastWeekTonight. John get off your ***. It's not like you do work.
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LIVE WORK PLAY DANCE
(@gotpartyfavorz) reported
@hbomax Y'all need to step up your game. Your app is worse than any other service. Meanwhile, Apple TV+ is whipping out prestige TV at a neck breaking pace. In fact, they've been my go to streaming service for the past year. Maybe the merger with Discovery+ will fix things but doubtful.
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shay Guevara
(@adrianna_lerma) reported
@hbomax can your janky *** app not crash every 20 minutes just this once. Can’t get through a movie without the app crashing and I’m over it. Yes, my app is up to date and so is my Firestick. Get it together girl
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Rolf Kongen Vik
(@KongenRolf) reported
@hbomax I have a suggestion for HBO and the other carriers. Since the Lockdown all that's been available are these cheap watered down series. There are n good Movies since no ones creating them. I prefer quality to quantity. Just like if I drank Alc, I don't want a watered down drink.
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Great Value Connoisseur
(@TheGriftg) reported
@hbomax Please fix the Ul its terrible. Its easier to go to search to find shows that i watch weekly. Its like it hides it. It feels like one of those free movie apps. Just hard to use and so many sub menus and categories with the same content. Its a crap load of navigating for nothing.