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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 25% Crashing (25%)
  • 20% Buffering (20%)
  • 15% Playback Issues (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 11 days ago
Frontonas Video Quality 14 days ago
Montpellier Playback Issues 22 days ago
Tijuana Crashing 25 days ago
Le Teil Playback Issues 26 days ago
Sainte-Marie Crashing 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_ixxi
    The King In The North 🍉 (@matt_ixxi) reported

    @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • umburns
    Mollie B. (@umburns) reported

    @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

  • mimikway_
    Mimi K (@mimikway_) reported

    Anybody else having a problem watching the French Open on @hbomax

  • Love_Beauty329
    Ami 🐘💕 (@Love_Beauty329) reported

    Yall see this @hbomax … fix it!

  • aelskk
    GAVI Y PEDRI (@aelskk) reported

    @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • BPOhio2015
    BP in Pepper Pike (@BPOhio2015) reported

    @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

  • HHluvscritters
    HH🐿🇺🇸🐾 (@HHluvscritters) reported

    @AndyFromAustin @hbomax @HBO Having the same problem through Roku

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

  • apwbowdon
    Alan Williams (@apwbowdon) reported

    A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • uhavefckinguno
    Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported

    @hbomax why are you always down bro? I pay YOU to work FOR ME

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

  • NilSatis18781
    The Evertonians have gone berserk (@NilSatis18781) reported

    @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

  • Johnny_Nil
    Johnny Nil (@Johnny_Nil) reported

    @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

  • halibuckets
    Koby ☯︎ (@halibuckets) reported

    @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

  • BackCountryID
    Back Country Supply Co. (@BackCountryID) reported

    Anybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • conedx
    scott ziff (@conedx) reported

    @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • EricaDiwren
    Erica DiWren (@EricaDiwren) reported

    @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?