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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 27% Buffering (27%)
  • 23% Crashing (23%)
  • 12% Playback Issues (12%)
  • 1% Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Playback Issues 2 days ago
Tijuana Crashing 5 days ago
Le Teil Playback Issues 6 days ago
Sainte-Marie Crashing 7 days ago
Cachan Crashing 7 days ago
Pont-du-Château Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnTShe
    SubVet606 (@JohnTShe) reported

    @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • sharkinjeans1
    ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported

    @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

  • AJ_Sauceda
    Cawcaw (@AJ_Sauceda) reported

    @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

  • thisAppisWac1
    i killled your dad (@thisAppisWac1) reported

    @hbomax It doesnt work when i try to sign up for hbo

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • BHOPDaMaestro
    Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported

    @Gooboberti @JamesGunn @hbomax And why is that a problem?

  • dutchguy200
    Sack LalASS (@dutchguy200) reported

    @USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.

  • _____1776_____
    Zack (@_____1776_____) reported

    @hbomax Comic movie fatigue isn’t real. Terrible movie/show fatigue is what it is. Zero chance this will solve that problem. What a joke

  • tylermcg97
    Tyler (@tylermcg97) reported

    @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • GeneStoker
    Gene Stoker (@GeneStoker) reported

    One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • CRB704
    sir Gregor (@CRB704) reported

    @hbomax Is your APP down??? It’s not working

  • marcellsabitzer
    seglass ni tonday (@marcellsabitzer) reported

    @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • Publius_Rive
    Eustakyo Puebla-Rive (@Publius_Rive) reported

    @HouseofDragon @hbomax It looks awful. Skip.😑

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

  • conedx
    scott ziff (@conedx) reported

    @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

  • MrChrisMetler
    CM (@MrChrisMetler) reported

    @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

  • denlucasfromnyc
    man without fear (@denlucasfromnyc) reported

    @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

  • ishnateh
    Chief Rocka (@ishnateh) reported

    @hbomax fix your stupid app

  • DiscourseBro
    Annoying Moderate (@DiscourseBro) reported

    @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

  • NedPepper09
    Ned Pepper (@NedPepper09) reported

    @hgtv @hbomax HGTV should end your programs are terrible.

  • music_freak24
    Reese Futch (@music_freak24) reported

    @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

  • JayKelley22
    LibsOfTexas (@JayKelley22) reported

    @JamesGunn @hbomax This looks awful

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

  • osakko59
    doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported

    @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

  • kryptojumpman
    Jm₳n$SNEK 🐍 (@kryptojumpman) reported

    @AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes