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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 30% Sign in (30%)
  • 16% Playback Issues (16%)
  • 14% Crashing (14%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Sign in 10 hours ago
Northampton Buffering 2 days ago
Monclova Sign in 3 days ago
Idaho Falls Playback Issues 3 days ago
Houston Sign in 4 days ago
Cleveland Crashing 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • piningmygrove
    star (@piningmygrove) reported

    @hbomax his legs are so long help

  • AlexSch23460780
    Alex Schumacher (@AlexSch23460780) reported

    @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

  • TheKingMaker000
    TheKingMaker (@TheKingMaker000) reported

    @GameOfThrones @gardedenuit @hbomax They really sabotaged their series by forcing a storyline and overemphasizing the Alicent and Rhaenyra relationship. It will be hard to fix since they’ve added unnecessary plot elements. They’ll likely try to salvage it after AKOTSK, but it feels too late, the damage is done.

  • bwroach
    Brian Roach (@bwroach) reported

    Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

  • TwiztidMetal31
    Breaker (@TwiztidMetal31) reported

    @JamesGunn @hbomax Looks terrible. As per usual hard pass.

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • addievervale
    carys (@addievervale) reported

    @hbomax what hell is your problem what made you think this was a good idea

  • BubbaGimp79
    Mr. T-1000 (@BubbaGimp79) reported

    @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • nevdull
    nevdull (@nevdull) reported

    @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

  • ChibiRenjiLover
    M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported

    @hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • DaveD33305674
    Dave Goodbar. (@DaveD33305674) reported

    @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

  • _JustAGoodGirl
    Christen (@_JustAGoodGirl) reported

    @hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?

  • BobCobb24
    Jerome (@BobCobb24) reported

    @hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.

  • DarylMorty
    Daryl Morty👑 (@DarylMorty) reported

    @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.

  • GeorgeG92483038
    George G (@GeorgeG92483038) reported

    @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

  • tjmadden412
    maul (@tjmadden412) reported

    @hbomax @HBO The Pitt is the WORST show on TV. No contest

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • claptonterrier
    Sir Clapton Terrier (@claptonterrier) reported

    @smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷

  • daryn_berger
    Daryn S. Berger (@daryn_berger) reported

    @hbomax any info on the technical issue with the Michigan Alabama game?

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • readinversee
    valerie ⭑.ᐟ (@readinversee) reported

    @hbomax @riafwnn thats the worst seating chart in history my guy

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

  • your_worm
    Dingus McKringus (@your_worm) reported

    On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

  • barndoord
    Brandon (@barndoord) reported

    @empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎