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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mika
(@Mika78107703) reported
@hbomax It's been streaming for 6 months! Add better like all the Transformers movies. And fix your ****** app!
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Hafeeza
(@HafeezaAnchrum) reported
@HBOMaxHelp @ovokiya The app wont even load. I've tried trouble shooting & called customer service. No help.
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Steff Stuff
(@SaraGage906) reported
@hbomax Your TV servers are down... Nationwide
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John Montagu
(@John_Montagu) reported
@hbomax your interface is the worst
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Mu$E
(@namusefully) reported
.@hbomax SOS! HELP ME PLEASE.
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cultural custodian
(@kt_1718) reported
Please fix your streaming app @HBO @hbomax. There’s no reason it should be this glitchy. This app acts like it’s 1998 and it’s on dial up. Grow up!
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•
(@theyloveemyiahp) reported
@HBOMaxHelp Nevermind. Y’all are truly the worst.
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fatslice 🥇
(@tuhkyjuh) reported
FIX YOUR ******* APP @hbomax @HBO !!!!
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M4XIE𖤐
(@Panicsoot) reported
Since I live in Mexico guess what!! I can’t watch it. Please fix this @hbomax I gave you money, give me southpark @SouthPark
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SingleHanded
(@SingleHanded88) reported
@hbomax you're roku app is a piece of **** cant sign in even though i was there last night
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Lord Atreides
(@saltyknees) reported
@hbomax how do you have one of the best libraries but the worst app?
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An Entanglement
(@PoppySho) reported
@hbomax what’s up with the app babe? Can we fix glitches or??
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Known Nose Wiper
(@MoneyJordan45) reported
@HBOMaxHelp Just need the app to perform better…sometimes it glitch and the rewind mechanism not that great..thanks
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LakeFoundTheirExit
(@LakeFoundExit) reported
@HBOMaxHelp It's a Windows PC, and I can't even load the series. Season 15 Episode 3 is when the issue started but the first two episodes of season 15 played fine
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Shari Kay
(@carmel_brew) reported
@hbomax why haven’t I been able to watch Just Like That episode 2 for the last 2 days. It’s just a black screen and won’t play. Please help!!!!
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BryanInMo - The GOP are Tr*mp Ball Lickers 👅💯
(@BryanInMo1) reported
@HBOMaxHelp @kt_1718 It's always been sluggish on Roku. The UI is terrible. We need 'page left' & 'page right' not this 1. at. a. time. thumbnail. stuff - make a better UI PLEASE. Give us a grid so it will fit more thumbnails. Copy what Netflix & Hulu are doing.
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wong kar wai #1 fan
(@bianime) reported
I hope @hbomax has another show for Issa on the way, because i will miss seeing her work #InsecureHBO
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Melissa Kill
(@melkill) reported
@HBOMaxHelp Thanks for the help @hbomax Deleting and reinstalling fixed it! 🙏🏼
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Caleb Borchers
(@CalebABorchers) reported
Settling in to watch my downloaded movie on the @hbomax app and…crash. Wow this software is junk.
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Grace Terrell
(@Graceterrell99) reported
Anyone else having problems with @hbomax? #HBOMax
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vic
(@_realestdev) reported
Even yall website is slow and buggy @hbomax, fix it.
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QueenOfThorns
(@Glorious_Court) reported
Truly @hbomax has the worst streaming app. A shame because it has some of the best content. I’m just tired of it just crashing or pausing. No matter what device I have it on
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Ramirez PBA Card
(@KillaGruff) reported
@hbomax please fix your app im begging you. I can’t watch Fresh Prince tonight because its not opening
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A stupid bowl of soup
(@HifromtheFuture) reported
@hbomax fix your ap. A full month I haven’t been able to watch anything because nothing will play. And no it’s not my internet.
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John Smith
(@JoshuaS99119890) reported
@hbomax fix your stupid ******* app ********
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LuAlmeida
(@LudmylaCAlmeida) reported
@hbomax always stops working when I’m about to watch Insecure 🥲 help
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Peter Epiphany
(@PeterMontavo) reported
from
Westerville, Ohio
@MirandaDonato @hbomax It reallly is terrible. Can’t just select an episode from the get go gotta jump thru 22 hoops
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Rachel
(@elleisforshe) reported
from
Wright, Florida
@HBOMaxHelp my app is not working!! Help
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Clara Jewel Moore
(@ClaraJewelMoore) reported
@SquealinPigskin @hbomax @Roku This is the same problem I have! Constantly
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Shiloc7
(@BoondockGt) reported
@HBOMaxHelp CAN YOU FIX THE FLIPPING PAUSE ISSUE. WHERE WHEN A SHOW IS PAUSED AND GO BACK TO HIT RESUME, IT GOES TO BLACK SCREEN AND WE HAVE TO LOG OUT OF APP AND OPEN AGAIN! YOUVE HAD NUMEROUS COMPLAINTS ON THIS AND STILL NOTHING. IM USING ROKU.