1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 25% Crashing (25%)
  • 21% Buffering (21%)
  • 18% Playback Issues (18%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Gland Playback Issues 3 days ago
Perth Sign in 4 days ago
Paris Sign in 17 days ago
Frontonas Video Quality 20 days ago
Montpellier Playback Issues 28 days ago
Tijuana Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • JustinReddeviI
    Justin (@JustinReddeviI) reported

    @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

  • LewFromBeyond
    𝙻𝚎𝚠 👻 (@LewFromBeyond) reported

    @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

  • Publius_Rive
    Eustakyo Puebla-Rive (@Publius_Rive) reported

    @HouseofDragon @hbomax It looks awful. Skip.😑

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • FeistyClown1066
    King's Fool (@FeistyClown1066) reported

    @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?

  • HiMyNameIsTL
    イレ (@HiMyNameIsTL) reported

    @hbomax help

  • Vibezzz164
    ⚡️ (@Vibezzz164) reported

    @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

  • 123griswold321
    🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported

    @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • BPOhio2015
    BP in Pepper Pike (@BPOhio2015) reported

    @hbomax @HBO The new Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

  • Blogs_ByMe
    Blogs By Me (@Blogs_ByMe) reported

    @hbomax And thats the problem

  • RevengersW7447
    J (@RevengersW7447) reported

    @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

  • sonofrpc
    Sausage (@sonofrpc) reported

    @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

  • Timme_The_Tiger
    Bad Tiger 😃 (@Timme_The_Tiger) reported

    @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • bigrome10189
    Big Roman Royal (@bigrome10189) reported

    @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

  • NoMoreBikeLanes
    CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported

    @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

  • DJHouse82
    DJ House (@DJHouse82) reported

    Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

  • LifeMi1987
    LifeMi (@LifeMi1987) reported

    @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

  • awfulbliss_
    comrade | #1 trinity santos apologist (@awfulbliss_) reported

    @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

  • SaulGar61900307
    Saul Garcia (@SaulGar61900307) reported

    @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • Firebloodjrb
    Slippyfireblood87 (@Firebloodjrb) reported

    @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.