HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston
|
Sign in | 1 day ago |
|
Omaha
|
Buffering | 4 days ago |
 Birmingham
|
Sign in | 5 days ago |
 Schongau
|
Sign in | 6 days ago |
|
Hollywood
|
Buffering | 6 days ago |
|
Bellevue
|
Buffering | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
-
angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
-
T.C. (@bestbatmachine) reported@hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated
-
Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
-
Kevin Sicard (@KevinSicard) reported@hbomaxhelp #aewrevolution audio is terrible and ruining the show
-
Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
-
Jason Lambert (@JasonLambert80) reported@hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max
-
That! Mr. Maurer (@TheMrMaurer) reported@hbomax FIX THE AEW PPV AUDIO
-
Joe Pearson (@JoePearson44799) reported@hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?
-
Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
-
miramelcrave (@gertstarlight) reportedbrilliant langdon ep however samira got one line .... work on that @hbomax
-
✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
-
Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
-
?? (@PsychoDad7820) reported@hbomax It’s a guy never a girl . Has mental problems and you push this trash
-
Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
-
Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
-
OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported@hbomax Please fix your issues. I just wasted $40 on a PPV that will not load Just a spinning circle. Absolute garbage. You could take some notes from Netflix.
-
Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
-
Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
-
Rick (@Vault_Hunter) reportedHey @hbomax why doesn't the @AEW stream work? Going to be asking for a refund.
-
Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026
-
U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
-
yuki (@yukis_angel) reported@NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone
-
🇺🇸 (@RG3424) reported@hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube
-
🐈⬛ (@Sammycat41) reported@addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear the Pitt is the only reason I paid for this subscription
-
Frank Castle (@MrSpacely313) reported@hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan
-
Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
-
maul (@tjmadden412) reported@hbomax @HBO The Pitt is the WORST show on TV. No contest
-
hedshadows🤘 (@hedshadows) reported@aaronrift @hbomax I can’t even get it to work. It just spins a loading screen.
-
louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point