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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (35%)
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Buffering (21%)
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Crashing (21%)
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Playback Issues (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aldie |
Buffering | |
| Lancaster |
Playback Issues | |
| Lewisburg |
Playback Issues | |
| Van |
Crashing | |
| Sapulpa |
Crashing | |
| Indianapolis |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Heather (they/she) #BringWynonnaHome 📫
(@TheSaxyOne) reported
@Earpfan99 @hbomax Do all dark blue. I don't know if the Stetson would work though. I would say give Nicole a Smokey hat but then she would look too military imo.
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Shawn Scott Stevenson
(@ScottyNo_) reported
@spacejammovie @hbomax The voiceover work is horrible Bugs like some type of New York cab driver or something They changed the animation for some ungodly reason the best joke I've seen so far is a Kevin Hart is short joke This is what happens when you do a remake without getting feedback from fans
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Josh
(@Water_With_Lmon) reported
@HBOMaxHelp I have a Samsung smart TVs and the app says I need to download the latest upgrade. I have auto upgrade on and there is no update available in the app. How can I get it to work so I can start watching your app?
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Brittany
(@AspenAndElk) reported
@KimmieUncharted @hbomax Yeah and for $15 a month???? You better ******* work. It was glitching on me again last night so, buh-bye.
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J👽🐼
(@J_univers3) reported
@hbomax Fix your ******* app. Jesus lol
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Vinny
(@ilikemoviestoo) reported
@HBOMaxHelp This did not work
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Kyle Martin
(@kwmart) reported
@tristan35717881 @brgridiron @hbomax Lol no he didn’t, Wilson won with one of the best defenses of the past several decades. Mahomes was one play away from the Super Bowl with arguably the worst defense in the league and won it a year later.
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Cowboy Hiker. Mountian Maniac.
(@Bouchermatthew2) reported
@BleacherReport @hbomax Just pay the graphics people what they deserve for their work, I’m sick of this ****.
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Hectorito
(@hectoranthonyy) reported
Bro @hbomax gotta be the worst app. Unless you’re on wifi you can’t watch anything or you’ll be charged? Alright fam..
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Simba Dibinga
(@DibingaSimb) reported
@hbomax The app keeps closing out. How come you guys can't fix these issues across your platform? Your content is by far the best but your app is worse than anyone elses
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Orange Shirt Sam #BringWynonnaHome
(@Earpfan99) reported
@Isa_E4L @hbomax Thanks! I woke up early before work so hopefully I can pull myself together before I go in! #WynonnaEarp #BringWynonnaHome
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Loak3d
(@loak3d) reported
@HBOMaxHelp @emeliog94 fix the broken 4k Dolby Vision for Firestick 4k. it's been broken for well over a month now.
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Sarah Esteves | #BringWynonnaHome 🛡
(@sarahlesteves) reported
@Poppedcorn17 @hbomax Alex I am sure she is lurking around somewhere waiting to cause trouble. #WynonnaEarp #BringWynonnaHome
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Eric Bell
(@eric_366) reported
@hbomax fix your app with Samsung TVs.
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Tayla Drago Hester aka (Drago's Persona Chat Host)
(@trigunlover11) reported
@hbomax Please help, I cannot get into my account from computer, phone, or TV. Something is very wrong with it, please fix it.
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Tayla Drago Hester aka (Drago's Persona Chat Host)
(@trigunlover11) reported
@HBOMaxHelp @hbomax No wait, it is the phone app one that doesn't work. The TV one is fine.
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Vinny
(@ilikemoviestoo) reported
Now that @hbomax with the help of @HBOMaxHelp are finally addressing the Dream Warriors issue wtf am I supposed to tweet about?
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Loak3d
(@loak3d) reported
@HBOMaxHelp @AmberCadabra you already won the competition for worst streaming app on the planet. so GG! losers.
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Abraham J Tristan
(@TreezyRichKid) reported
Hey @KingJames tell @hbomax i dont have #SpaceJam2 on my timeline to fix this issue ASAP
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•
(@aussXvill) reported
@HBOMaxHelp can’t restore my sub on my iPhone. Need some help
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Cuju
(@CujuBets) reported
@hbomax fix your servers guys !
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Tempura THEE Sparkle Esq.
(@TempuraSparkle) reported
@hbomax @SamsungTV @SamsungSupport WHY HAVE YOU NOT FIXED THE UPDATE GLITCH? Seriously it shouldn’t be taking this long 😳
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Jay Green
(@thereal_jwoww) reported
@hbomax please fix your apps. There’s no reason I have to restart the app every 10 minutes because it keeps crashing. I’m Tryna watch #SpaceJamANewLegacy, I’m tryna watch Black Excellence.
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How much you paying?!
(@Sherry_nocliche) reported
I know y’all better fix this space jam legacy playback @hbomax
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Tayla Drago Hester aka (Drago's Persona Chat Host)
(@trigunlover11) reported
@HBOMaxHelp @hbomax Please help, I cannot get into my account from computer, phone, or TV. Something is very wrong with it, please fix it.
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Ms. O
(@msolen) reported
What’s wrong with @hbomax? I couldn’t open in phone or laptop or tv?!! Anyone?#issues
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JR, Come Back
(@andrea9192) reported
@lizskurdal @hbomax Yes! @hbomax needs to fix these annoying glitches and bring back Kong vs Godzilla!!!!!!!!!!!!!!!
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Tayla Drago Hester aka (Drago's Persona Chat Host)
(@trigunlover11) reported
@hbomax No wait, it is the phone app one that doesn't work. The TV one is fine.
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Sam McCoy
(@realcactussam) reported
from
Seward, Nebraska
Does anyone else have issues with the @hbomax TV app when playing the new release movies day/weekend of? I can play everything BUT Space Jam. Same with most of these releases.
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JH
(@Rujimhenry) reported
@YouTube why doesn't space jam work on @hbomax .... Says not available even tho I signed up for a subscription