HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Sign in (29%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 13 hours ago |
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Sign in | 2 days ago |
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Playback Issues | 2 days ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
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Playback Issues | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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nevdull (@nevdull) reported@hbomax @hbo @TNTSportsUS fix your ******* streaming app feed.. it's ******* stanley cup playoffs and the jitter and delay is abysmal.
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Shannon Stringer (@PigzFly_) reported@hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult
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Adam Santino (@AlgonquinKnight) reported@SFWsalesgirl @JamesGunn @hbomax Stewart being the main GL isn’t a problem. It’s how these characters are being written.
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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🏴 Michael New 🏴 (@mikednew) reportedSpeedway World Cup has now appeared on @hbomax problem with technical issues previously Live streaming transmission 👍 #SWC
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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Texas Bob (@BasedBob210) reported@hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape
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Kåt from NY (@Y2kHoneyluv) reported@hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan
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coach mack (@onceugomack) reported@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
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Brandmarv (@Brandmarv1) reported@JamesGunn @hbomax Oh no, not the immediate marketing pivot. “Only one can wear the ring”… picks up any single issue of green lantern “oh wait I guess that doesn’t make sense at all”.
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Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported@realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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Michael Shilling (@MikeShilling) reported@TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.
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Brent A. Williams, MD (@BrentAWilliams2) reported@ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!
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Black Bruce Wayne (@GodsGift2uWomen) reported@hbomaxhelp @aylissar Same here! I need help
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Marly (@marheaux) reported@hbomax this better be gay AF or we gon have a problem
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Michael Shilling (@MikeShilling) reportedSomehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan
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FrankVoiceIsles (@VoiceIslanderFn) reported@HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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Breaker (@TwiztidMetal31) reported@JamesGunn @hbomax Looks terrible. As per usual hard pass.
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Alt Mhor (@AltMhor) reported@hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled
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Rob B 🇵🇷 (@rob_betamax) reported@JamesGunn @hbomax That's not how the Lantern rings work.
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Matthew (@mattbo_0) reported@hbomax Terrible tagline. Guess Hal dies.
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katie Henderson (@katiehe201587) reported@hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Andersonal (@weaveral121) reportedWhoever made a deal with @hbomax to stream sports should ask for their money back. This glitchy quality is awful! Do better!!!
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Matt (@GardenCenobite) reportedI really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.
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AdvisingAbyss93 (@AAbyss93) reported@JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…