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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Queens |
Buffering | |
 Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Shuman
(@shumanator_121) reported
Why is @hbomax the worst optimized app all the time? It's hardly ever loads when every other app loads just fine. My God how is it this terrible non stop?
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FatherAbraH.A.M.
(@ibrahimbinazar) reported
@HBOMaxHelp I’ve sent over all the details 6 hours ago but haven’t heard back. I’m skeptical that you looking into anything will fix the obvious networking issue your service has tbh. Are you intent on improving the technical situation you have going on?
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Bashir Ah atta
(@BashirAhatta1) reported
@EvacOurAllies @hbomax Please help those Afghan_P1&P2_case_holders who have relocated to Pakistan since last year. They are living in bad situations without food, accommodations, Visa and no access to basic health services. #Please_Accelerate_Progress_Of_P2P1Cases_inPakistan
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TDoggie
(@TDoggie) reported
@CartoonitoCN @hbomax You are terrible people.
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Fantasy Monster
(@FantasyMnstrDFS) reported
.@hbomax - like you, but have to cancel. Your @SamsungSupport TV app is the worst!!!!
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Carrie Lowndes
(@CarrieLowndes1) reported
@unlisteditem @HouseofDragon @hbomax It's just my view that she does not look like Millie soooo ya problem ???
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Ethan Anderton
(@Ethan_Anderton) reported
I’ve been catching up with THE OTHER TWO, which is a total laugh riot. And all I gotta say is that David Zaslav better not **** with that third season order at @hbomax, or we’re gonna have a problem.
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Mel McKenzie - Pro Designer
(@mmdesignpro) reported
Moonfall on @hbomax was terrible. Tried to do too much, ended up with some awkwardly short scenes like a key character death.
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PurpleLeashProject💜
(@TresGatos2022) reported
@TieLerijl @HouseofDragon @hbomax The war is the central issue, not the backstory.
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Matt Bonomo
(@mrbonomo) reported
Moonfall is, without question, the worst movie made within the last decade or possibly our lifetime. Thx @hbomax for supporting and releasing complete crap.
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Kirby Grines
(@kirbygrines) reported
@HBOMaxHelp Hi there. I’ll let it work itself out. Was just reaching out as a courtesy. Hopefully it’s just a “me” problem.
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مَهسا
(@_mah_saa_) reported
@HouseofDragon @hbomax Help! #مهسا_امینی
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julia
(@Jewels__20) reported
@Darkseid241 @_silentdefender @hbomax well this is my issue in general with Damon’s writing. he’s never held accountable so he’s never “redeemed” because the writing just eventually forget the things he’s done rather than him actively making amends!
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.
(@tvdu93734) reported
@Jewels__20 @_silentdefender @hbomax girl where? The show literally presents stefans creepy *** as the better beother even when he makes elena feel broken 💀damon is the underdog not stefan. Even klaus liked stefans torture lmfao
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david vazquez
(@Davidv030765) reported
@hbomax Instead of new productions, fix the app, it crashes a lot
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V2
(@vercetttt1) reported
@Attlas36 @HouseofDragon @hbomax What do you mean please fix this? The episode had already aired. Tiny mistake but i doubt 99% of viewers picked up on it
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Joe Hughes
(@jphughes3) reported
More specifically anyone else having trouble with @hbomax app on appleTV?
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Em✨
(@sophiesglock) reported
@ITZYMIDZY4Life7 @hbomax I mean I’m not saying instantly they need to work up to it for sure with some beef along the way but eventually.
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.
(@tvdu93734) reported
@Jewels__20 @_silentdefender @hbomax stefan LITERALLY made elena feel like a broken toy and his actions were justified all the time in the show meanwhile damon was treated like a villain for protecting people 💀 stefan manipulated elena so much and he couldnt accept her unless shes human (same with katherine)
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Ding ****
(@Nerdvano1) reported
@BleedingFool @hbomax Seems like HBO Mac is quickly trying to become the worst streaming service. I actually like it and use it often. When it started, I considered it the best out there, but with these cancellations and removals, I’m not so sure anymore.
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Troy Taylor
(@ttroy476) reported
@hbomax **** sake, I can’t help but like this lady. If only the velaryons were on her side
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woman
(@sm201381) reported
@hbomax Please help us
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Attlas
(@Attlas36) reported
@DboraCa08221866 @HouseofDragon @hbomax no reflection or monitor screen ;) look on HBO Max, problem is real. (yes it's a very little defaut, I agree ;) but...)
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Justin van Staverden
(@justindonnavan) reported
@TresGatos2022 @rigorrmorrtis @hbomax No one asked, no one cares. Was never about the spelling. You go ahead an type in multiple languages while also spelling everything correctly! Don’t twist ur stupid stuff towards me like it was my issue to begin with lmao. You decided to critique people’s spelling online. Cringe
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BruceTheAlmighty
(@PraiseB2Me) reported
@HouseofDragon @hbomax So you work on trying to invest us in these characters and by episode 6 you time jump and recast most of the leads for older versions of themselves? Hated it on The Crown and hating it even more now
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FatherAbraH.A.M.
(@ibrahimbinazar) reported
@HBOMaxHelp why are you asking me to send over speed test results serial numbers and other info when there is no buffer issues with any of the other major streaming services? It’s obviously a server side issue.
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MrOrange
(@MrOrang32673642) reported
@HBOMaxHelp do something about the login on #AppleTV it is ridiculous to have to write in a password with the remote. Look at Disney plus! Much better UX!!!!! Your apps suck so much….
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𝓛𝓮𝓪
(@LeaRHfan) reported
@Attlas36 @HouseofDragon @hbomax Of all the things and that catches your focus? I didn't even notice it. Don't even see a big problem. Maybe it's my vision.
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Andrew T
(@BnAtipp) reported
@hbomax when are y’all going to fix your on tv apps so they don’t freeze all the dang time?
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Matt
(@poweranimals) reported
@HBOMaxHelp Why do I keep getting this error?