1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 34% Sign in (34%)
  • 25% Crashing (25%)
  • 23% Buffering (23%)
  • 15% Playback Issues (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 9 days ago
Frontonas Video Quality 12 days ago
Montpellier Playback Issues 20 days ago
Tijuana Crashing 23 days ago
Le Teil Playback Issues 23 days ago
Sainte-Marie Crashing 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • thatkcguy__
    Kc (@thatkcguy__) reported

    @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

  • conedx
    scott ziff (@conedx) reported

    @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

  • EricaDiwren
    Erica DiWren (@EricaDiwren) reported

    @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • Brodyxking
    Big Bad Brody King (@Brodyxking) reported

    @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

  • stritenata
    Stefano (@stritenata) reported

    @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

  • JohnTShe
    SubVet606 (@JohnTShe) reported

    @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

  • DragonBall49786
    Dragon Ballz (@DragonBall49786) reported

    @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • OGCrimsonJester
    ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported

    @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

  • Xilicys
    Xilicys (@Xilicys) reported

    Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • HHluvscritters
    HH🐿🇺🇸🐾 (@HHluvscritters) reported

    @AndyFromAustin @hbomax @HBO Having the same problem through Roku

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

  • ThatSpeshoGuy
    Lucky (@ThatSpeshoGuy) reported

    @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

  • HellaLayzee
    Layzee Texican (@HellaLayzee) reported

    @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

  • missyjack
    Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported

    @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • awfulbliss_
    comrade | #1 trinity santos apologist (@awfulbliss_) reported

    @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

  • johnrawrallday
    Johnrawrallday (@johnrawrallday) reported

    The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • FrostGiant44
    Michael Descala (@FrostGiant44) reported

    @nerdist @netflix @hbomax little help here please!

  • mimikway_
    Mimi K (@mimikway_) reported

    Anybody else having a problem watching the French Open on @hbomax

  • doubleH26
    Haley Hutter (@doubleH26) reported

    Glad I’m paying for @hbomax for it to not even work??