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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (33%)
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Sign in (16%)
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Crashing (13%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhajit
(@beingshubho) reported
@DCU_Direct @DanielRPK @hbomax I really wanna love the DCEU but news like this makes them sound like they live with no plan. This is just to make more content for HBOMax - quality, continuity & success be damned.
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nick҉
(@tomhardly) reported
Lol I would watch @hbomax on my phone but literally any time I've tried to use it since maybe November it just tells me they're "having trouble playing this title right now."
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Kurt B. Farmer
(@enpessant) reported
@hbomax My son is a Huge Super Hero Fan...He said this movie was not just the worst he's ever seen, he was gonna stop watching but continued anticipating it would get better....but, it got worse...and we've heard this from everyone. Pull it and save the embarrassment
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ay jehová 😩
(@dayllymar) reported
@hbomax help 🥺
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Ron Cook
(@rc_smoove) reported
@hbomax Terrible movie never go see it
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Jim Lochner
(@JimLochner) reported
Youd think only showing 1 episode a week for 10 weeks would prevent bingeing and perhaps get a subscriber interested in other shows/films of a streamer This is @DisneyPlus and @HBOMax's strategy But, @Netflix has 73 million US & 190 million global customers Quality TV wins
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Eunice St. Claire
(@EuniceStClaire1) reported
@hbomax hello, I have been waiting for 2 days to hear back from support via email. Having a terrible time. Couldn't stream WW1984. Have been trying since Christmas. Very disappinted
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MatrixUnraveling
(@MatrixUnravel) reported
@HBOMaxHelp There was nothing we needed to troubleshoot. Roku’s servers were overloaded.
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Sal Parlante
(@ante1) reported
@hbomax Terrible movie don’t waste your money
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Kinner Smesh
(@acb0527) reported
@hbomax One of the worst movies I’ve ever seen
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Lance007
(@murrell777) reported
@hbomax Terrible, I couldn't make to the ending. While my wife watched it I got on YouTube and watched yacht walk throughs.
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difficultmusic
(@kenmacklin) reported
@KriticalKef @hbomax @Roku I’m dumping it immediately. I had the same issue and now to make things worse when watching WonderWoman 84, it started the film over again twice after two repeated viewings. Just total garbage!,,
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Ben Warner
(@Ben_Dubya77) reported
@HBOMaxHelp "We're having trouble playing this video. Please try again later." Why do I get this message about 1/2 the time I try to watch anything? Windows PC, fiber internet.
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Nailed it Jones
(@BostonCityLimit) reported
@hbomax This movie was so bad that I had to stop multiple times to muster the strength to go back and try and finish. I ultimately did and was shocked that it got progressively worse right up to the end...what a piece of ****. Anyone who says Wigg was good is lying, worst casting ever
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Btown Represent
(@BtownRepresent) reported
@CariocaFL @hbomax It was the worst superhero movie I've ever seen. The main villain was a genie. It was an absolutely horrible movie. I'm blown away that anyone can like this pile of crap.
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Robert Patrick
(@ERRRDAYRPF) reported
@hbomax The worst ever
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Davis
(@davisharland) reported
@HBOMaxHelp So 1 out of 5 stars for your technical team. I explained that other apps worked fine and we were experiencing no internet connectivity issues.
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Davis
(@davisharland) reported
@HBOMaxHelp They were quick to respond but would not listen to the customer when they attempted to explain the issue. Both roku and ps4 on a hardwired connection would play the movie for a limited time then go to buffering.
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Laura
(@sp0ppl3t0n) reported
@DP_NaughtyDog @HBOMaxHelp I am having the same issue on an Alienware laptop.....
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Bringbackcommonsense
(@BringbackCS) reported
@hbomax The first Wonder Woman was one of the best movies I have seen. Wonder Woman 1984 is probably one of the worst movies I have watched. Gail Gadot is terrific as are a couple of the other actors, but the plot and movie are beyond stupid and something even good acting can't overcome.
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Notredamus☘
(@realmattriordan) reported
@hbomax Terrible
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mike kristoff
(@mkris101) reported
@hbomax Had no problems watching the movie. It wasn’t a good movie. . .
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Dont scare Me, colonizer
(@Ernestine_Rens) reported
@WonderWomanFilm @hbomax 😩😫😔 Look, i needed a comic fix, but now that the high has worn of, im thinking, did I wait a whole year for this #ww84?? I expected much more... I’m not even gonna talk about the #cheetah expectations. Little Diana, very nice! 🐛🦋 transformation, 🪨 story also. The rest😶
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Robert Lominski
(@rlominski) reported
@hbomax Loved the first movie. Wanted to love this.... but the story is just awful and casting is horrible. Maybe directors should NOT be writers all the time.
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hammer
(@workingman392) reported
@hbomax Worst movie ever
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TheMamaLisa
(@themamalisa) reported
@hbomax It was awful.
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Theresa Thayer
(@beerbad59) reported
@hbomax WW84 is beyond awful.
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T
(@TonyDolphinsFan) reported
@HBOMaxHelp I wasn’t able to resolve the issue using your suggestions but I appreciate your help. I wound up watching it on another device.
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MaestroTrader
(@maestro_trader) reported
@WonderWomanFilm @DCComics @hbomax What a Flaming Disaster this film was. Awful doesn’t even begin to describe it.
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Stephen Crosby
(@smc07419) reported
@HBOMaxHelp It’s an issue with WW84 Dolby vision. If I disable Dolby vision on the AppleTV 4K it plays fine. This is only an issue with the HBOMax app. All other content plays fine. Hope this helps.