HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (13%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
North Las Vegas	Playback Issues	1 day ago
Köln	Buffering	2 days ago
Brie	Sign in	4 days ago
Krefeld	Sign in	8 days ago
East Moriches	Sign in	9 days ago
Baltimore	Crashing	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Texas Bob (@BasedBob210) reported 3 minutes ago

  @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

• 
  oakstir (@oakstir1) reported 5 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  ‎✰ (@capxluci) reported 8 minutes ago

  @hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3

• 
  Dingus McKringus (@your_worm) reported 13 minutes ago

  On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

• 
  Dave Goodbar. (@DaveD33305674) reported 13 minutes ago

  @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

• 
  Bobby White (@BobbyWh00604827) reported 15 minutes ago

  @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

• 
  Chris Irving (@MushroomChris) reported 17 minutes ago

  @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

• 
  ‎✰ (@capxluci) reported 19 minutes ago

  @hbomax it’s not too late, you can still fix this #DrMohans3return

• 
  Rowdy Ralph (@IamRowdyRalph) reported 20 minutes ago

  @hbomax is terrible for watching basketball. The stream sucks.

• 
  Michael Shilling (@MikeShilling) reported 22 minutes ago

  @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

• 
  maligator (@kohoccm) reported 22 minutes ago

  @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

• 
  David Ibe (@cyberibe) reported 24 minutes ago

  @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

• 
  Breaker (@TwiztidMetal31) reported 24 minutes ago

  @JamesGunn @hbomax Looks terrible. As per usual hard pass.

• 
  aemond’s scar🖤 (@aemonds_scar) reported 26 minutes ago

  @hbomax @HBOMax_Nordic nobody wants to work these days

• 
  Matt (@GardenCenobite) reported 27 minutes ago

  I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

• 
  aurelia ☆ // 🎞️ (@peaksaturation) reported 32 minutes ago

  @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

• 
  Kyle Broflovski (@BigDaddyWarbux) reported 35 minutes ago

  Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

• 
  rafaa (@AbuelaSoyPutazo) reported 42 minutes ago

  @Ranger_teimoso @hbomax Yeah that looks awful too

• 
  ROC (@RoCraken) reported 43 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  dawn crawford (@dawncrawfo59588) reported 46 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Brandon (@barndoord) reported 47 minutes ago

  @empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition

• 
  Dr P (@pm_phd) reported 47 minutes ago

  @hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?

• 
  sleep8tolkien (@sleep8tolkien) reported 49 minutes ago

  @HouseofDragon @hbomax Won't be watching. If it ain't Martins work then no deal

• 
  Cory Reetz (@Reetzy26) reported 49 minutes ago

  @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

• 
  fer (@hudclaire) reported 52 minutes ago

  @hbomax get to ******* work

• 
  Aaron Lassiter 🌵 (@aaron_lassiter) reported 52 minutes ago

  @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

• 
  coach mack (@onceugomack) reported 52 minutes ago

  @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

• 
  Virtual Photographer...sometimes (@mangAman_vp) reported 53 minutes ago

  @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 57 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  Mr. T-1000 (@BubbaGimp79) reported 60 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬