1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 26% Buffering (26%)
  • 23% Crashing (23%)
  • 14% Playback Issues (14%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Frontonas Video Quality 2 days ago
Montpellier Playback Issues 11 days ago
Tijuana Crashing 13 days ago
Le Teil Playback Issues 14 days ago
Sainte-Marie Crashing 15 days ago
Cachan Crashing 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AdmiralPlisken
    🐍 1776 🇺🇸 (@AdmiralPlisken) reported

    @HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see

  • IJNuwillProsper
    łīkęðbynøné (@IJNuwillProsper) reported

    @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • matteberfluser
    Benjamin Ditka Johnson (@matteberfluser) reported

    @hbomax Wow, this looks awful!

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

  • JaxTeller718
    JaxTeller718 ⭕ (@JaxTeller718) reported

    @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

  • MrChrisMetler
    CM (@MrChrisMetler) reported

    @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

  • DsTennisbets
    Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported

    @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

  • carltonkirby
    Carlton Kirby (@carltonkirby) reported

    A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

  • lahoztia_
    .Gi. (@lahoztia_) reported

    @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • javakannigit
    Javakannigit (@javakannigit) reported

    @JamesGunn @hbomax I'm afraid it's going to be awful

  • DragonBall49786
    Dragon Ballz (@DragonBall49786) reported

    @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • joshmujuni0
    M J (@joshmujuni0) reported

    @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • Love_Beauty329
    Ami 🐘💕 (@Love_Beauty329) reported

    Yall see this @hbomax … fix it!

  • DupreeGOD
    Dupree G.O.D (@DupreeGOD) reported

    @JamesGunn @hbomax terrible market why would we be scared of laterns?

  • NoMoreBikeLanes
    CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported

    @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

  • Playa1Zero
    Pdubhtown (@Playa1Zero) reported

    @hbomax @StuartFails This looks absolutely awful.

  • HiMyNameIsTL
    イレ (@HiMyNameIsTL) reported

    @hbomax help

  • osakko59
    doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported

    @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • hornybean19cm_
    巨屌色TOP (@hornybean19cm_) reported

    @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

  • HALA07MADRD
    Bob Loblaw (@HALA07MADRD) reported

    @JamesGunn @hbomax This looks awful