HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Buffering (28%)
• Crashing (22%)
• Playback Issues (13%)
• Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	6 days ago
Tijuana	Crashing	9 days ago
Le Teil	Playback Issues	9 days ago
Sainte-Marie	Crashing	11 days ago
Cachan	Crashing	11 days ago
Pont-du-Château	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meagan Guidry (@MeaganSGuidry) reported 9 minutes ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  Carl (@destream_cl) reported 11 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  SCM_Magilla (@Magilla_Smash) reported 11 minutes ago

  @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

• 
  Erik F. (@The_Mr_Erik) reported 14 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  Brian (@agbullet25) reported 14 minutes ago

  Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

• 
  King Stock (@KingStock69) reported 17 minutes ago

  why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

• 
  GreenBean24 (@GreenSwag24) reported 17 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Ned Pepper (@NedPepper09) reported 18 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  btmartin236 (@btmartin236) reported 19 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 22 minutes ago

  @AMous63012 @ninakokino98 @hbomax 1. Of course it’s fine writing to rotate characters! That’s not a problem. Social media users so often feel the need to confuse “I don’t like it” with “it’s objectively bad & wrong!!!”

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 25 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  Matthew (@MattLovesVinyl) reported 25 minutes ago

  @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

• 
  Dave Holland (@DaveH88987147) reported 26 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  brooke byrne (@brooke_byrne) reported 29 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  Tim (@TheFloridaTim) reported 29 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 30 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 36 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Gerb (@LittleGerb12) reported 38 minutes ago

  @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

• 
  Movies On The Regular (@MoviesRegular) reported 39 minutes ago

  Anyone else having issues with @hbomax

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 42 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  Jack Logan (@jack4u2b) reported 43 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  Erica DiWren (@EricaDiwren) reported 44 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  🐍 1776 🇺🇸 (@AdmiralPlisken) reported 45 minutes ago

  @HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see

• 
  SubVet606 (@JohnTShe) reported 46 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Cicero (@cixmig) reported 47 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 50 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Maron (@Maron_crypt) reported 53 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  Megan (@Megan920778) reported 55 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Jay (@AvengerUpsilon) reported 55 minutes ago

  @hbomax Looks ******* awful.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 58 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.