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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (36%)
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Sign in (30%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salem |
Crashing | |
| Allentown |
Sign in | |
 Solidaridad |
Buffering | |
| Los Angeles |
Buffering | |
| Macungie |
Sign in | |
| Jiutepec |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Pastel
(@Pastel86164741) reported
@TerryBladeMusic @hbomax It really depends. The issue is when the person in question is profiting from that. And by proxy contributing to institutions intent on harming us
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Adam Sullivan
(@runner4funner) reported
@RexChapman Real Sports on @hbomax did a segment on this a few years back highlighting this very issue. There were college athletes who could barely read also accepted. @soledadobrien could dispute this if I'm wrong.
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the_speeedfreeeak
(@speeedfreeeak) reported
@hbomax I'm having some issues with the app on Roku and could use some help.
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kuzie james💡
(@KuzieChambers) reported
@VIZIOsupport @hbomax the rewind/fast-forward features are in intervals of 90 seconds… thats so insane… rarely do i wanna rewind an entire minute and a half for when i just briefly missed something. pls fix
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chris .
(@c_alessandroo) reported
@HBOMaxHelp my hbo max app in roku always crashes like 10 minutes into a show help please
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kuzie james💡
(@KuzieChambers) reported
its insane that the rewind/fast-forward features are in intervals of 90 seconds… rarely do i wanna rewind back an entire minute and a half when i just briefly missed something. pls fix @VIZIOsupport @hbomax
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vicky 🎄
(@loversground) reported
@HBOMaxHelp i’m trying to delete an account but it doesn’t let me ! help? i’ve spent 5 days trying to make a new one since i can’t access to my old one.
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danesemc
(@danesemc) reported
@hbomax And just like that, this show is God-awful!
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Douglas
(@yung_douggie) reported
@EventHorizon618 @hbomax It’s the worst app experience hands down.
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Kat 💃🏽
(@steviesbuckyy) reported
@hbomax why do you never work?????????????
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Marissa Lewis
(@Marissa__Lauren) reported
@hbomax why do you make it so difficult to sign in?
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Kloud9BossLady
(@Kloud9BossLady) reported
@hbomax Help! Someone used my acct. How do I change or deleted the For You suggestions? I don’t like what it’s suggesting and don’t want to delete my profile.
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Hєz® 😷 is VAXXED!!
(@Hez_R) reported
from
Veneta, Oregon
@hbomax pausing should not crash the app... just sayin'
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Arsmay7
(@Arsmay7) reported
@hbomax @wizardingworld #20YearsOfMovieMagic Skipping school with our teacher's permission, parents skipping work to make sure we saw the first Harry Potter movie the day it opened.
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CharLiE7
(@reckless7option) reported
@EventHorizon618 @hbomax THE WORST~Get free trial and then cancel
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Doug Joubert
(@doujouDC) reported
@Bauervision23 @HBOMaxHelp Same thing with me. All other contact work perfectly
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Nicholas
(@sunmindwater) reported
@hbomax @Station11onmax This show is terrible
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white justin whang
(@nicehumanbean) reported
why is the Larry sanders show so dithery on @hbomax please fix this
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Rachann
(@rachannabanana) reported
@hbomax is TRULY the worst, most frustrating, clunkiest app I’ve ever used. And I use Apple Maps.
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Wu-Tang Clancy Wiggum
(@bearsurprise) reported
@HBOMaxHelp @facebookapp do you all know your apps for the Galaxy Z Fold 3 are broken? The HBO one crashes every search. Please help
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Brent
(@brentlovesgames) reported
@hbomax Only getting audio over here. No video showing, for this and other shows all of a sudden. Updated everything, restarts and a new cable later, still having the same issue.
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Everything Horrorble
(@EHorrorble) reported
Yo, @hbomax the past 3 nights I've been trying to get the most brutal horror movie to stream on your service #donttellmomthebabysittersdead it don't work. In all seriousness though, it really doesn't play.
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Shayan Mashatian
(@shayanrm) reported
I had no idea Parts Unknown is available on @hbomax ! Well, holidays binge watching problem solved! #partsunknown #anthonybourdain
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Casey J. Kirchner
(@cjkirchner) reported
@JohnCena I Believe You Have Not Followed Me Back As I Have Not Followed You. I Have Fixed This Oversight. You Should Fix Yours Since, As A Day 1 TSS Viewer And Adopter Of @hbomax With 0 Churn (Although That Ann Sarnoff Article Didn't Help), I Will Be Watching Peacemaker 100%.
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Mike Zaj
(@MikeZaj) reported
@hbomax how come all the sounds work on the app until I play a movie then there is no sound at all??????
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kuzie james💡
(@KuzieChambers) reported
@VIZIOsupport @hbomax its insane that the rewind/fast-forward features are in intervals of 90 seconds… rarely do i wanna rewind back an entire minute and a half when i just briefly missed something. pls fix
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AtonuHaque47 Associate Producer of ZSJL
(@atonuhaque47) reported
@hbomax we were going to the part with #SnyderCut #ZackSnydersJusticeLeague but suddenly your boss interrupted. fix it by #RestoreTheSnyderVerse
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casey albus
(@gasecuerns) reported
@hbomax Pls fix your iOS app it literally makes me want to scream
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Kory Graham
(@korytellers) reported
@rebelpioneer @hbomax I wasn’t sure if that would help or not, and figured you probably had something like that already. Hopefully HBO will give you permission!🤞🏻
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casey albus
(@gasecuerns) reported
@HBOMaxHelp I keep getting error messages when trying to download episodes and the app in general keeps freezing