HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (30%)
• Crashing (30%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	5 days ago
Veracruz	Sign in	8 days ago
Paris	Sign in	8 days ago
Sandillon	Crashing	13 days ago
Gland	Playback Issues	19 days ago
Perth	Sign in	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheri Bassham (@sheribassham) reported 32 seconds ago

  @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

• 
  . (@twinkyboots) reported 1 minute ago

  @hbomax if you don’t promote tf out of industry your servers will begin to crash

• 
  Becky Forland (@capitolhillgirl) reported 2 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Josh Idell (@joshidell) reported 2 minutes ago

  @hbomaxhelp @JessieLC24 @hbomax Seems to be fixed now. Just tired of the leaderboard not working on driver cams like 3 weeks in a row. Glad you got it fixed for today.

• 
  Stu Wright (@StuW87) reported 5 minutes ago

  @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

• 
  I'm just a guy (@UserIsUnique2) reported 5 minutes ago

  @KevMbanga @hbomax The worst ones always survive😭

• 
  . (@LuisZintzun) reported 10 minutes ago

  @hbomaxhelp Didn’t work it was happening across the whole broadcast channels.

• 
  𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported 12 minutes ago

  @NobleMetaXX @netflix @hbomax Already on it setting up the account today for this kinda content. I have about 10 videos good quality to post as commercial content

• 
  Heather Leigh Cameron (@Chameleon777771) reported 12 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  protector of the realm (@WeThrones) reported 13 minutes ago

  Why Game Revealed bts material for original GOT isn't on @hbomax ?? Wtf @HBO Fix this @GameOfThrones

• 
  Zak (@ZakAttack1202) reported 14 minutes ago

  @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

• 
  dj sensitive **** (@jelvis8) reported 20 minutes ago

  Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

• 
  Shelf Dive (@shelf_dive) reported 22 minutes ago

  @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

• 
  💎Neil Diamondhands💎 (@TiPPiDa) reported 23 minutes ago

  @JamesGunn @hbomax Show looks (and hopefully IS) great, suit still looks terrible. The costuming is the only part of this universe I don't like so far.

• 
  Kc (@thatkcguy__) reported 25 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported 28 minutes ago

  @ali8766 @tntsports @hbomax This is awful, where's the sound?

• 
  Sausage (@sonofrpc) reported 29 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  craigieboy77 (@craigieboy2021) reported 30 minutes ago

  @TotallyBetting @tntsports @hbomax Agree not stop chatting missing races that we wanna watch live and the presenter hasn't got a clue what's going on,it's awful

• 
  arlin ⁷ (@pewmypie) reported 35 minutes ago

  ESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE

• 
  John McDonald (@JohnMcD35242) reported 37 minutes ago

  Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

• 
  dj sensitive **** (@jelvis8) reported 39 minutes ago

  Hello @hbomax please fix Spring Breakers

• 
  Jason Green (@JasonGreen464) reported 41 minutes ago

  @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

• 
  aperez0218 (@aperez0218) reported 47 minutes ago

  @hbomax Terrible how they did him.

• 
  MORTY (@GoMortGo10) reported 48 minutes ago

  @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

• 
  Daniel Rey (@begsyourpardon) reported 54 minutes ago

  @ThePackFan12 @hbomax I can see it working. The Guardians played a role in the Martians' powerset/fear of fire long ago. It wouldn't be too much trouble merging the two concepts together for the movieverse. Both Manhunters and Martians are obscure enough from lore anyway towards gen audience

• 
  pangie ants (@Angiepants) reported 54 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

• 
  GAVI Y PEDRI (@aelskk) reported 55 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  Bekou Movies (@bekoumovies) reported 55 minutes ago

  After having it for almost 3 months I cancelled @hbomax as its One of the worst streaming services of all time , the movie library is beyond **** and you can’t find a lot of the good WB movies anyway It doesn’t even have the Batman animated series or even looney tunes , It Doesn’t have BvS extended cut or a lot of the other DC movies , Absolute ****** steaming service

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 56 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  Drew Egan (@thepunkydrew) reported 57 minutes ago

  @hbomax @NASCAR fix your in car cameras. no sound whatsoever.