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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (34%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpena |
Buffering | |
| Palm City |
Buffering | |
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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i hate bloodborne.
(@N0Bl0dBorneFans) reported
@johnny_frana @hbomax The atmosphere of Blodborne is one of the worst that humanity has made a dead world without a story
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Sygnetix
(@Sygnetix) reported
@hbomax @HBO Fun while it lasted. Spend less of our money on branding till you fix your ******* servers. #TheLastOfUs
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_jossh
(@j0sssh1) reported
It’s no way it’s been two years and @hbomax is still having this lagging problem
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tomin
(@tominkozhimala) reported
.@HBOMaxHelp Dolby Vision has been broken on Chromecast since October. When are you planning to roll out a fix?
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Erick Jr Lajara
(@lajara_jr) reported
@HBOMaxHelp When will you guys fix the servers??
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Brandon Johnson
(@King_bj305) reported
@TheLastofUsHBO @hbomax It’s awful @HBOMaxHelp what is going on
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Brie
(@Brie_da_cheese) reported
Im trying to watch The last of us but @hbomax is freez ans lagging soooo ******* bad the show is so good but its so hard ti watch and get into with the ******* lagging dude. Fix this issue PLEASE#TheLastOfUs
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emoli ִ ࣪𖤐
(@emskitootie) reported
@HBOMaxHelp help
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Paul Allen
(@AL176) reported
@mindykaling @hbomax @velmatheseries The 2 episodes so far? God awful. Who was this made for? WTF is happening in studio land these days? How TF does it go from paper to production?
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frendon
(@frendon19) reported
@mindykaling @hbomax @velmatheseries I watched to see if it's as awful as everyone says,it indeed is as awful as everyone says.
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joe swabsoon
(@bananaa37944341) reported
@mindykaling @hbomax @velmatheseries how come your in a mystery show yet you cant figure out how terrible your show is
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Bohm Run
(@jh22003) reported
@HammurabiHyaku @TheLastofUsHBO @hbomax It’s not that video game adaptions aren’t good it’s just that it’s always done by low quality production teams, this adaption never had a chance to flop because of the production level and casting
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Paul
(@StitchJoker) reported
@BeKindGoodVibes @PlayStation @hbomax it could work, the execution in the game was just complete ***
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Brinali ||
(@Brinali_TK) reported
@PopCrave @hbomax i'm genuinely scared because i liked the game a lot help
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Jimmy
(@Jimbobodeen3) reported
@TheLastofUsHBO @hbomax Y’all had trouble watching it? I started it at 9:01 and had no issues. @hbomax I think most claims are total bullshit.
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SobieskisWhiskers
(@SobieskisW) reported
@mindykaling @hbomax @velmatheseries Why do you ******* freaks never come up with your own, original characters to ruin? Why does it always have to be someone else's work and decades old, beloved characters that you **** all over?
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☔ Jayla
(@TheLastOfJK) reported
@TheLastofUsHBO @hbomax Loved the airplane crash at the beginning😭 they faked you out to bc it was originally another car that hit them and the show lined you up and then it didn't happen 😭 then planes started dropping, very cool
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NowaNora
(@nowa_nora) reported
@jstillfresh @TheLastofUsHBO @hbomax Have you just ignored what Sarah and Tommy looked like? Sarah and Tommy are blond in the game but why is it only Ellie that's the issue
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ReasonableLatino17
(@RLatino17) reported
@mindykaling @hbomax @velmatheseries It was pathetically awful. like she hulk levels of cringe. be ashamed
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🦑
(@yesraexo) reported
@HBOMaxHelp fix your app, no way y’all crashing on #TheLastOfUs release day 😔😔😔
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Isaiah
(@isaiaharnold367) reported
@goldentoyou @HBOMaxHelp I had to sign in on a computer and remove then re-add my PlayStation to my hbo account
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Rikish
(@RikHartshorne) reported
@mindykaling @hbomax @velmatheseries It's terrible and the self insert is just vanity. Why do you hate men so much yet seem to love teenage girls. Something ain't right
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Hurricane Hockey Academy
(@MalachiMahan) reported
The new @hbomax #Velma show is the worst garbage I’ve ever seen. Who thought it was a good idea to destroy Scooby Doo like this. Did him ***** like Old Yeller.
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Hessian
(@hessian) reported
@HBOMaxHelp Watching on my Samsung TV. Final episode of Game of Thrones. It was around the time Last of Us was launching so we figured it might be a high traffic issue.
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Duchess Difficult
(@couldntbbotherd) reported
@HBOMaxHelp care to explain why I and many others are having trouble using the app?
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GustavoM
(@Deley_m) reported
@Naughty_Dog @HBO @hbomax Not a bad start, just hope this doesn't fall the quality or the storytelling, keep it up, and I'll be waiting for next week episode!!!
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Sod Chuluunbaatar
(@sod74) reported
@HBOMaxHelp @hbomax started streaming #LastOfUsHBO nearly two hours ago. Service interruption and error every 5 minutes or so. Crashed several times. Frustrated to say the least.
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YaBoiiLemo
(@Lemoo1337) reported
@mindykaling @hbomax @velmatheseries They canceled Close Enough for this terrible garbage?
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The Liberal Anime Dude
(@Mangamazing) reported
@HBOMaxHelp The steps did not help or resolve this issue. The app is still crashing whenever I try to start ANYTHING. What are my next steps?
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Carbunkel88
(@Carbunkel88) reported
@jstillfresh @TheLastofUsHBO @hbomax If all you’re worried about is how the actress looks, you have an issue buddy.