HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (34%)
• Sign in (34%)
• Crashing (15%)
• Playback Issues (14%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Poplar	Playback Issues	4 days ago
Dallas	Playback Issues	5 days ago
Denver	Crashing	5 days ago
Irving	Crashing	6 days ago
Deer Park	Buffering	6 days ago
Knoxville	Buffering	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Griffin (@VenusHeadTrap) reported 1 minute ago

  @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 2 minutes ago

  @hbomax what's wild is... he never got "a little help" because when Robby came out it was still lying on its side 😭

• 
  Brandon Halloway (@BrandonHalloway) reported 2 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  Spencer Tobin (@TobinSpencer) reported 4 minutes ago

  @hbomax Your live stream of sports games are unwatchable. Commercials play fine (of course), pregame and intermission is fine, but actual game play is dog $hitt. What are we paying for?! Fix it. Please and thank you.

• 
  Lucy Wheater (@loose85) reported 6 minutes ago

  @hbomax can you help me out - my Samsung tv keeps freezing when trying to watch the Giro - had this issue on Discovery and looks like it’s back! 🤯

• 
  George G (@GeorgeG92483038) reported 9 minutes ago

  @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

• 
  🍌XᴬRLᴱS🐒PRᴵMᴱᴬᵁT🍑 (@XarlesVelasko) reported 9 minutes ago

  @hbomax Worst marketing campaign ever

• 
  Joe Pearson (@JoePearson44799) reported 10 minutes ago

  @hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?

• 
  Bobby White (@BobbyWh00604827) reported 13 minutes ago

  @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

• 
  Dingus McKringus (@your_worm) reported 18 minutes ago

  On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

• 
  Carlos Munera (@cfmun_) reported 20 minutes ago

  @GameOfThrones @hbomax Getting this ******* destruction of George’s work a few months after AKOTSK is literally like a divine punishment.

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 21 minutes ago

  @JamesGunn @hbomax Im just waiting for another project to see another director fix the mess with suits and lanternDesign, maybe then a dc fan can take a deep breath...

• 
  Ronnie Clarke (@ronnieClarke69) reported 26 minutes ago

  @hbomax Your picture quality of @footballontnt is a disgrace, since you move it from discovery plus. Pictur clearly isn't HD quality #PSG #Munich

• 
  Dave Goodbar. (@DaveD33305674) reported 26 minutes ago

  @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

• 
  moze (@moze) reported 29 minutes ago

  This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

• 
  Dingus McKringus (@your_worm) reported 31 minutes ago

  @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

• 
  Marly (@marheaux) reported 34 minutes ago

  @hbomax this better be gay AF or we gon have a problem

• 
  That Deanie Girl (@deaniejoooo) reported 35 minutes ago

  Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

• 
  m (@aIreadyovers) reported 37 minutes ago

  @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

• 
  The Bull (@GregsTheBull) reported 38 minutes ago

  @uaocaptures @hbomax I guess no one saw the terrible last season of Curb

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 39 minutes ago

  @ninakokino98 @hbomax You’re sometimes pointing out that she’s still an r4 … and that’s true, but that doesn’t mean she HAS to be working the next day that the Pitt shows. Residents don’t work every single day! (In fact most … all?… states have laws on that.)

• 
  blue (@theblueautumn) reported 50 minutes ago

  @hbomax Fix your ******* stream. Horrible

• 
  Starsc4eam (@Starsc4eam) reported 51 minutes ago

  @hbomax we know Voldemort must be a woman,as you haven't showed him. This will make this series bomb. If a guy, you would have shown him already. Wasted hundreds of millions on therapy. Hahaha Cant wait for the @YouTube content because of this awful choice

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 51 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

• 
  P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported 51 minutes ago

  @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

• 
  m (@aIreadyovers) reported 54 minutes ago

  @HBO @hbomax @VDOOZER Knew Greg was getting in trouble cause why is he repeating the playing like little girls thing

• 
  EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 57 minutes ago

  @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 57 minutes ago

  @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

• 
  Domina89 (@dinomite1989) reported 59 minutes ago

  @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

• 
  Zhy Ku ❁ (@zhy_ku) reported 60 minutes ago

  @JamesGunn @hbomax Did you fix it tho