HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/09/2026 04:35

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
CanadaVancouver Crashing
United StatesGenoa Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • iCandyy__Mandie Adorable McMuffin 🐼 (@iCandyy__Mandie) reported

    You literally have the worst app ever @hbomax …like I literally hate you so much

  • daddysAPerv dan forrester (@daddysAPerv) reported

    @bomani_jones @GameTheoryHBO @hbomax ****, you are awful.

  • Julissa19015791 🛼 Roller Bunny 84 🛼 (@Julissa19015791) reported

    @HBODocs @disarmingfilms @hbomax Evan is so disgusting she even dragged her child into this lol get yourself some help ***** #justiceformarilynmanson

  • nomadic_coder bwo (@nomadic_coder) reported

    @hbomax just signed up and can’t login to my account, tried resetting my password multiple times to no avail. Can I get my refund now since I can’t login to cancel?

  • BobOHara Bob O'Hara (@BobOHara) reported

    @LastWeekTonight Why aren't you available on @hbomax in Norway? Is there a licensing issue, or are you upset about the Winter Olympics?

  • BJStrongArmAHo Lord of the Isles (@BJStrongArmAHo) reported

    @hbomax Fix your site.

  • Immoralbeloved1 Immoralbeloved (@Immoralbeloved1) reported

    @HBOMaxHelp @atmasphere Why not just fix the app?

  • MisterFerloni MrFerloni (@MisterFerloni) reported

    @JonAlba It's not just Peacock. @ESPNPlus and @hbomax both have slow, barely usable interfaces, not enough info available, and bad resolution lag when Netflix has none of thise problems (quality selection being a whole other topic) Hell IDK why most of them don't even have a way to queue.

  • bricemaynard the brice is right (@bricemaynard) reported

    Does anyone else have huge issues downloading content onto their iPad Pro on @hbomax

  • marnaDenise marna Denise (@marnaDenise) reported

    @hbomax @Twitter this app has great shows BUT it never works! Not on my iPad or on my tv! It's constantly freezing or just crashing! I pay 15.00 a month for it and it should play and not have so many issues!

  • marnaDenise marna Denise (@marnaDenise) reported

    @HBOMaxHelp Im not sure how to uninstall the app on my tv but I have restarted it and it doesn't work

  • AAWerewolfinNJ An American Werewolf in New Jersey (@AAWerewolfinNJ) reported

    @hbomax Colin Firth tried to run him over propellor-first with his airplane in The English Patient. That didn't work out too well for Colin Firth!

  • KarissaBunny Karissa Marie (@KarissaBunny) reported

    I’m not even going to try to watch @euphoriaHBO on Sunday for the finale because I know my @hbomax is going to crash. Get it together @hbomax y’all already know the problem before hand! 🙄

  • __justsoyouknow tfk (@__justsoyouknow) reported

    I don’t understand how @hbomax has the best shows yet the WORST streaming platform out there. Pls get it together guys 😭

  • Marketeer2u Marketeer2u, boosted with mRNA (@Marketeer2u) reported

    @HBOMaxHelp We did already. Many times. Didn’t help.

  • lauraomelchor Laura Ojeda Melchor 🌲MISSING OKALEE IS OUT NOW!🌲 (@lauraomelchor) reported

    @hbomax Insecure isn't working for me right now but other shows are. I NEED INSECURE. Help! Screen goes dark and never loads when I try to watch it on my phone.

  • FrankiePaul64 Comic Who Loves Comics (@FrankiePaul64) reported

    @Raffaele_Ienco @hbomax I’m not sure. I haven’t actually read this particular issue.

  • ShahriarAghaei Shahriar Aghaei (@ShahriarAghaei) reported

    I am willing to watch less interesting shows on @netflix, just not to deal with the terrible apps of @hbomax and @AppleTV on my tv. Netflix has just the smoothest UX

  • petrichoregon Rain (@petrichoregon) reported

    Yo @hbomax come get your app. It keeps randomly turning captions on. Super annoying. I already force-closed the app; still doing it. How to fix?

  • Hank60687491 Hank (@Hank60687491) reported

    @HBOMaxHelp Why can't you straighten our the audio sequencing for Season 4 of Gomorrah ? The previous episodes are sequenced by not Season 4 - 3 It is HBO Max because all programs are sequenced. If you can't fix this soon, stop asking people to get paid for your streaming

  • ItIsPatsyStone Patsy Stone (@ItIsPatsyStone) reported

    @hbomax Don't forget to include the extra 30 minutes it will take just to get their app to work

  • atmasphere jonathan greene (@atmasphere) reported

    @HBOMaxHelp Well no argument from home there. A real fix would be great. I’ve uninstalled / installed and cleared cache. Subtitles are back.

  • zzhimself ZZ (@zzhimself) reported

    @hbomax Halle Berry playing basketball in Catwoman is probably the worst scene im the movie history

  • SuizMo KSuizMo (@SuizMo) reported

    @hbomax love #TheGuildedAge but I get no audio on the episode even though the audio is fine in the recap. Help!

  • kvayssie k vay. (@kvayssie) reported

    @hbomax #Euphoria #EuphoriaHBO Lexi really said LET’S DO SOME SHADOW WORK

  • toxchick42 Toxchick (@toxchick42) reported

    @Marketeer2u @hbomax That only works on my Firestick, appletv or iPad. Will not work ever on my @Sony TV. Too bad. Are you watching The Gilded Age? I like that show

  • ilan_Acc ✨💜Ilan💜✨ Commissions Open (@ilan_Acc) reported

    @ShikoiU @hbomax SAMEEE Ppl who hated it didnt even watched the 80s show, which honestly is one of the worst cartoons Ive seen 🙈 TC Roar its really good, the characters specially they bring so much comfort I love them sm 😭💖

  • Elizabe49595578 Elizabeth Shoemaker (@Elizabe49595578) reported

    Sam levinson has made euphoria into a perverted terrible art film. For his own delight. Why? @hbomax can you get a new writer creative director. Dont let this show be ruined like game of thrones. This season will make or break your show with these hideous plots.

  • wihhbihh Colleen (@wihhbihh) reported

    Update: @HBOMaxHelp never dm’d me back to help. All thanks to my phone carrier!

  • BLitzedmon dayron (@BLitzedmon) reported

    @YodaTexas @raisedbywolves @hbomax Doing better in markets but my back is messed up hoss. Went to work cause needed extra $$ and my back just went