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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 27% Buffering (27%)
  • 22% Crashing (22%)
  • 13% Playback Issues (13%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Montpellier Playback Issues 1 day ago
Tijuana Crashing 4 days ago
Le Teil Playback Issues 5 days ago
Sainte-Marie Crashing 6 days ago
Cachan Crashing 6 days ago
Pont-du-Château Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CRB704
    sir Gregor (@CRB704) reported

    @hbomax Is your APP down??? It’s not working

  • FrostGiant44
    Michael Descala (@FrostGiant44) reported

    @nerdist @netflix @hbomax little help here please!

  • JaxTeller718
    JaxTeller718 ⭕ (@JaxTeller718) reported

    @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

  • Playa1Zero
    Pdubhtown (@Playa1Zero) reported

    @hbomax @StuartFails This looks absolutely awful.

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

  • Publius_Rive
    Eustakyo Puebla-Rive (@Publius_Rive) reported

    @HouseofDragon @hbomax It looks awful. Skip.😑

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

  • Lilly_88sc
    Oh Silly, it’s Lilly (@Lilly_88sc) reported

    @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

  • legalrealist
    legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported

    @AMous63012 @ninakokino98 @hbomax 1. Of course it’s fine writing to rotate characters! That’s not a problem. Social media users so often feel the need to confuse “I don’t like it” with “it’s objectively bad & wrong!!!”

  • BloodOfGermany
    Bruv-Meets-World (@BloodOfGermany) reported

    @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax yes he lashed out against women ( langdon was dismissed fairly ), yet they won't acknowledge his issue with internal mysoginie

  • MelanieJoi03
    CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported

    So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

  • backhandoftruth
    TheBackHandofTruth🇺🇸 (@backhandoftruth) reported

    @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

  • AlexRayneBayBay
    Alex Rayne (@AlexRayneBayBay) reported

    @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.

  • DiscourseBro
    Annoying Moderate (@DiscourseBro) reported

    @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

  • 123griswold321
    🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported

    @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • uhavefckinguno
    Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported

    @hbomax why are you always down bro? I pay YOU to work FOR ME

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

  • WTAIvan
    Iván Sánchez (@WTAIvan) reported

    @hbomaxhelp Hi, im from Spain, i have problems watching severas matches streams, that are removed of your platform for no reason for example Yaneva vs Begu or Kraus vs Naef, cant dm you i dont know why

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • thrawnftw
    Thrawn (@thrawnftw) reported

    @BaldSuperman309 @JamesGunn @hbomax The suit looks terrible. I'm not going to pretend that it doesn't like you guys do.

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • GeneStoker
    Gene Stoker (@GeneStoker) reported

    One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

  • Jack_Box_2026
    JackBox (@Jack_Box_2026) reported

    @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

  • TheBFLSpeaks
    Stringer Bell 🤨 (@TheBFLSpeaks) reported

    My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

  • agbullet25
    Brian (@agbullet25) reported

    Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale