Is HBO Max down?
Some problems detected
Users are reporting problems related to: sign in, playback issues and buffering.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 03: Problems at HBO Max
HBO Max is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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FilmWonk
(@filmwonk) reported
@hbomax really needs to fix their subtitles. When a character responds in an extremely plot-critical way, "Love you too" and the captions say, "Oh, you do?" And it's the season finale and that character's next action kinda hinges on that line... That's a problem.
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El Keter
(@elketer) reported
Aye @hbomax, stop sending me e-mails about @discoveryplus. I don't care about any of Discovery's terrible reality TV programming and need you to keep it away from HBOMAX. Thanks.
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Des➕iny
(@x_tiny_) reported
@hbomax FIX YALL APP. It force closes any time I try to play anything. 😤
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Nicole Cram 🍝
(@nicole_cram) reported
Why does @hbomax just not work 40% of the time
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max hollen
(@biggmax81) reported
I guess you need 6gbps internet just to watch a show on **** @hbomax . Worst service ever. **** app
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Brian 😷
(@briandavid918) reported
@hbomax Need a little help with my account. Cancelled cable (WOOT) that used to provide HBO MAX, but now I can’t sign up using the same email.
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Andrew
(@_ThisIsAndrew) reported
@JamesGunn @hbomax Was this your first time doing voice over work for an animated project?
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keith
(@keith61503340) reported
@WestworldHBO @hbomax If the government wants me to take everyone seriously, they have to take control of the situation. Maybe the problem is you don't have control... Well somebody is going to have to give me SOMETHING to work with, if they want anything from me. If I don't like it & otherwise I'll
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JohannLuna
(@oneJohannLuna) reported
@JamesGunn @hbomax I tried my hardest for more than a year through here to get hired to work on Harley Quinn with my toon Star **** as an example of my directing and writing capabilities....... I should just give up on life huh James? You win.
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dylan
(@twoheadedmother) reported
hey @hbomax why ******** do you only have that god awful english dub of veneno
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FilmWonk
(@filmwonk) reported
@HBOMaxHelp Every device, semi-automated response bot. It's a content problem, not a streaming problem. Watch the Barry finale with English subs on, and pay attention.
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Toledo Tigers
(@ToledoTigers) reported
What is the worst streaming service app and why is it @hbomax ?
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Jari Nikkinen
(@Jarska96) reported
@HBOMaxHelp It was Season 2, Episode 14: Homecoming. Timestamp is 24 minutes:36 seconds. Also be aware that it's not the only one. I've seen some subtitle errors throughout the series so far + other series as well. Advising to take a look at the english subtitles on multiple shows/movies.
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JohannLuna
(@oneJohannLuna) reported
@JamesGunn @hbomax I tried my hardest for more than a year through here to get hired to work on Harley Quinn with my toon Star **** as an example as to my directing and writing capabilities....... I should just give up on life huh James? You win
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BR&ON NICK
(@Brand0nnick) reported
@Thackerybinx86 @LandoGoesWest @hbomax Yeah, I was heart broken when I first found out. I ran into the actress who plays Riley last week. She's in a new movie coming out in a few months.
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Sam
(@CrowsNest3) reported
@erinbiba @hbomax @discoveryplus Prime is the worst. I hate that app so much but they have Peppa Pig 😭
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Jennifer Twombly
(@jennt65714) reported
@SuddenlinkHelp Although claiming to be working on it I’m on Day 11 of no internet. Frustrated that I’m like 2 episodes behind on @hbomax #TheTimeTravelersWife and I’m missing out on watching @PrimeVideo #TheOneThatGotAway…well that and I can’t work from home🙄 PLEASE HELP!
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🇪🇨🇺🇸 #scorpio
(@CHOLIS75) reported
@luvsla72 @hbomax Same problem!! Episode 2 works fine...weird!!
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Michael P Ivanoskos
(@masterintell57) reported
@HBOMaxHelp Xbox one. This has never happened until the last few days. Are you guys aware of this particular issue?
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هَن
(@__hanya__) reported
@hbomax your closed captions aren’t working :( very much need to watch westworld please help!
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Tweed Previewer
(@WeedReviewer) reported
Getting caught up on #Westworld and the subtitles don’t work? Not cool. @HBOMaxHelp
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🇪🇨🇺🇸 #scorpio
(@CHOLIS75) reported
@HBOMaxHelp It's weird how episode 1 doesn't want to play...it keeps taking me back to the Roku home menu. No problems playing episode 2🥴
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mckelvey
(@mckelveycollins) reported
hbo max subtitles are broken………. @hbomax what if i k/lled myself
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megan demand
(@cartoonstar92) reported
@hbomax Teen Titans Go! & DC Super Hero Girls: Mayhem in the Multiverse was supposed to be on HBO max today but it’s not. Can you fix this please?
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Dan
(@SuckMyDec) reported
@HBOMaxHelp hello there. I have an issue. The app doesn’t allow me to watch anything, even though I’m paying. The page says I’m being billed, but still I can’t watch anything, weather I try on the tv, phone or video game console.
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The Dragon Demands
(@ADragonDemands) reported
@PattyNest @getFANDOM @hbomax god help us all
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Greg
(@greg_i_yam) reported
@DeanMackenzie19 @WestworldHBO @hbomax Yea, I agree, the 2 year? intermissions doesn’t help this show
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⭕️Chain•Saw•Tana⭕️
(@ChampaBayBucs93) reported
@hbomax I figured it out ON MY OWN, y’all dm responses were terrible and y’all should fix y’all issues
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McMuffin Guy
(@IAmMcMuffin88) reported
@AngelaWaters @hbomax @dcharleyquinn Who ******** is "we"? This is a "you" problem, dork.
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Brian
(@BrianSodano) reported
@HBO @hbomax You guys need to pick up Legends of Tomorrow. After 7 seasons it had better ratings than most CW shows (that were increasing btw), a loyal cult following, endless potential for material and can help u pick up a ton of HBO Max subscribers. #savelegendsoftomorrow