Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Buffering (32%)
-
Playback Issues (30%)
-
Sign in (21%)
-
Crashing (13%)
-
Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in | |
 Saalfeld |
Buffering | |
 Max Meadows |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Josh follett
(@josh_follett) reported
@HBOMaxHelp keeps buffering every 15 seconds ...can’t watch king vs Godzilla .....please help
-
John Ricardo
(@johnskolvikes) reported
@hbomax why the hell isn’t your app letting me watch Godzilla vs Kong?? Some service code error. Someone needs to pull their head out of their *** or I’m pulling my subscription from all my houses. Need to know ASAP
-
𝕊𝕥𝕚𝕔𝕜𝕤𝕥𝕖𝕣 ✌️❤️🎸
(@stickster) reported
Dear @hbomax, why is it every single new release movie can't do Dolby Digital 5.1 on my Samsung TV? Older stuff like True Detective and every other streaming service are fine. Internet says it's a widely experienced problem. I want to love you, sincerely. Please help me do that.
-
NLee
(@NLee53873356) reported
@HBOMaxHelp @Styles510D We are having the same issues here. It’s sooooo frustrating! We have restarted everything including internet and it continues to do the same.
-
Sarah | PlanningInspired.com
(@sarahw0513) reported
@hbomax Trying to watch #GodzillaVsKong but it keeps constantly buffering and now dropping audio. We've restarted everything and no other service has issues. This stinks.
-
GuttaBoy
(@GuttaBoy1127) reported
@hbomax help I'm trying to watch godzilla and there is no audio I'm watching on a Samsung smart TV
-
Vince Mang
(@VinTheMang) reported
from
Lindenhurst, New York
@wbpictures @hbomax I’m not really sure what the issue is. You have endless money. Endless resources. A streaming service. Movie service. There is a significant demand to #restorethesynderverse snyderverse to HboMax. Keep your ****** movies
-
Marc Sciarabba
(@msciarabba) reported
@HBOMaxHelp Just sending my daily eta on the white line fix. It’s very annoying.
-
Kim John Goon
(@JohnTheNaptist) reported
livestreaming a college baseball game from Bumfuckville Kansas FLAWLESSLY on espn+ but can’t get @hbomax to show me one of the biggest movies of the year without constant pausing or error messages.
-
Belmedioni_Illustrations
(@Belmedioni) reported
@xNovaKayne @HBOMaxHelp We are having the same problem
-
Bocktwitch
(@bocktwitch) reported
@hbomax I created an account on my iPhone. But can’t get my account to work on my fire stick. It wants me to create another account. How do I do this?
-
Yarn Bison
(@YarnBison) reported
@MAXenergy4197 @HBOMaxHelp I'm having the same problems! Everything else is working except for this movie
-
G G
(@gianguvi) reported
@HBOMaxHelp Did not worked, continues to buffer
-
yo
(@manofstar1818) reported
@hbomax, why you guys can't stream a movie right. Fix it. NOWW!!
-
KennXJr
(@KennXJr1) reported
@sashacomi @HBOMaxHelp @Brandon36021 Yep it’s an issue for just this movie everywhere. Reddit has multiple threads on it.
-
theMAXnerd
(@MAXenergy4197) reported
@HBOMaxHelp I’m having buffering problems with only watching Godzilla vs Kong , what should I do?
-
Cussin' Larry (TheCrypt)
(@vegathechosen) reported
Been on @hbomax for months never had an issue streaming anything. Godzilla vs Kong stuttering like John. Servers must be getting hammered.
-
Angel
(@AngelPrayTell) reported
Dear @HBO @hbomax Y’all just broke my damn heart by not supporting LG televisions. I was sat all ready to watch #Godzilla vs #Kong and oh oh I CANT. From, A Girl With A Broken Damn Heart
-
paul bishop
(@No_Fish_Bish) reported
@SonyPlay5tation so does anyone else seem to have problems streaming @hbomax through their PlayStation 4 ... I have @verizonfios But it seems to constantly stop movie Which none of my other 4 streaming services seem to do.. info please
-
Belmedioni_Illustrations
(@Belmedioni) reported
@_not_alana @hbomax Having this problem right now and it’s annoying. Like, we are might not finish the movie because of it
-
Brandon
(@Brandon36021) reported
@HBOMaxHelp I’m trying to watch a movie but it pull up first and freezes every couple minutes I restarted the app and I updated my Xbox and I restarted my Xbox after all that is still bluffers and freezers I don’t knows what to do any more please fix it
-
Brian
(@briangaudet92) reported
@hbomax Godzilla vs. Kong is literally the only movie on your app that won’t work. Why?!?!?!
-
lifelong dortmund supporter
(@unbearable_szn) reported
@HBOMaxHelp @josh_follett Hello, having the exact same issue, how can I fix this?
-
@22jasin22
(@22jasin22) reported
@hbomax Godzilla vs Kong not loading is this temporary issue?
-
John Pfleger
(@JohnPfleger) reported
@HBOMaxHelp Just fix the line please.
-
K Rob 1086
(@krob1086) reported
@hbomax you guys need to work on your streaming capabilities. I can watch everything except godzillaVKong just fine right now. The stream gets stuck ever 5-15 seconds buffering...
-
KennXJr
(@KennXJr1) reported
@HBOMaxHelp Yeah mean it’s continually buffering on HBOMax in the US. It’s the only movie on the platform that’s unwatchable. Fix your stuff.
-
Justin T
(@JustinJaredThom) reported
@HBOMaxHelp Constantly buffering every few mins while trying to watch. Checked my internet and all other streaming apps. Only happening on HBO max...please help
-
Patrick
(@PatrickJM1985) reported
@hbomax @TeamCoco Conan without borders has a horrible echo and I can't watch it. And it's one of the only reasons why I signed up, because he's coming to it. And many others on Reddit have the same problem @HBO
-
Jordan PACE Nichols (An Atlanta Falcons Fan)
(@JNic7Savage) reported
@HBOMaxHelp FIX YOUR APP!!!!!!!!!!