HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/07/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (33%)

    Playback Issues (33%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (17%)

    Sign in (17%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPainesville Buffering
United StatesStuart Buffering
United StatesRowlett Crashing
FranceParis Buffering
United StatesAurora Sign in
FranceÉcully Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • YouNakedYet Tez (@YouNakedYet) reported

    @HBOMaxHelp can't login to my account, I'm signed up via @ATT @ATTHelp

  • ErikBronstein Erik Bronstein (@ErikBronstein) reported

    @HBOMaxHelp @SolviFannar Has there been any solution to this aspect ratio problem?

  • farawaygrover Simon Belmont (@farawaygrover) reported

    @HBOMaxHelp New user as of about 10 days ago. Worked great until around the release of Tenet 3 days ago. Service now bounces between high rez/low rez, and buffers constantly, making everything unwatchable. Are you guys aware and working on a fix?

  • Fireburns18 Fireburns (@Fireburns18) reported

    @jphilinTX @HBOMaxHelp @LGUS I agree. I was hit with the same problem. I tried using it through an Xbox one and that worked except for the new godzilla movie, which refused to play without stutter. I suspect it had something to do with it being an original Xbox one and video codec or something

  • roz233 Roz (@roz233) reported

    @hbomax How about filing #GONEWITHTHEWIND Trying to watch it now but it keeps stopping. HELP PLEASE!!

  • MrAdrian777 Mr. Adrian (@MrAdrian777) reported

    @hbomax your whole system is trash. Either fix your whole platform or go back to being @hbonow and @hbogo

  • Melody22M Melody 22 (@Melody22M) reported

    First @hbomax @InsideHBOMax said that there was an error and to update THEN they lie & tell u to uninstall it and reinstall NOW CAN’T DO IT just so mean where’s the #BetterBusinessBureau

  • j0shj0shbinks The Future (@j0shj0shbinks) reported

    @hbomax @SamsungUS please fix the native Samsung HBO max immediately. Multiple people noting that the movie places in a full screen incorrect aspect ration. No black bars, image is stretched. Unwatchable.

  • AhYezzirReturns 245 DΛY𝐒 (@AhYezzirReturns) reported

    @MoultonHawk @Crossdive1 @hbomax "Fake wrestling"? So what is 'real wrestling'? But if that was your comeback to my 'moron' comment, then you need to grow up and actually learn to shoot. Because that was just awful. Embarrassing, really.

  • damnit_bill bill. (@damnit_bill) reported

    Y’all needa fix y’all N-words on here @hbomax

  • dertek Mild Nihongo Swears (@dertek) reported

    @HBOMaxHelp @hbomax That troubleshooting link was real cool and all, but it was also real useless and didn’t solve any of the issues we’ve been having. Do you have a customer service number so I can talk to someone who won’t ignore my questions?

  • kathymfish Kathy Fischer (@kathymfish) reported

    @popculturedave @hbomax Same all day but we have had Comcast issues

  • Legend05291 Richie Colombo (@Legend05291) reported

    can i sign in with my tv provider on @paramountplus like @hbomax ?

  • dpoppens_ink Dustin Poppens (@dpoppens_ink) reported

    @disneyplus you corrupt POS to charge $30 on top to see Black Widow when @hbomax is KILLING it with their streaming...hmmm 30 or covid, oh wait our vaccines work...#rantover

  • ae_delgado1 alex (@ae_delgado1) reported

    Mortal Kombat was the worst movie I’ve seen in years. @hbomax let me get my 2 hours back

  • xingcat xingcat (@xingcat) reported

    @Jayran @hbomax LOL, I miss Television Without Pity, so I was trying to do my own. It's not a good show, but it's a fun show to recap. I don't think I'd want to work doing PR for a company that puts candidates through that process, LOL.

  • ATF_Gaming1 ATF Gaming (@ATF_Gaming1) reported

    @HBOMaxHelp app will not load in samsung tv. Worked fine until yesterday. unistall/reinstall doesn't help

  • kakotan2143 James Hudson (James in PA) (@kakotan2143) reported

    @hbomax I love your service!! One thing you need to fix, as Hulu did. When someone finishes a series, they sometimes like to watch through it again and again. Autoplay is hard when the system won't do it a 2nd time. Make a function to clear history, please. #FixAutoPlayHBOMax

  • saraaatobin sara (@saraaatobin) reported

    @hbomax I’m just trying to binge watch @gossipgirl without the app freezing every 5 minutes!!! Please help a girl out 😭

  • ArguelloLuisD Luis Diego Argüello (@ArguelloLuisD) reported

    @HBOMaxHelp having trouble streaming on Apple TV! It keeps freezing!

  • wannabeerbad Still Wannabeerbad (@wannabeerbad) reported

    @ATT @hbomax need a little help with my sign in, if you don’t mind.

  • turhantarkka Turhantarkka (@turhantarkka) reported

    @hbomax your tvOS app is extremely buggy. Please fix?

  • RnbwMelodiesMom RM's Mom (@RnbwMelodiesMom) reported

    @hbomax Can someone please fix the audio for Clash of the Titans (2010)? The English option isn’t actually there, the Descriptive Audio track plays instead. Super annoying. #Techsupport @HBOPR

  • grey603 Eric (@grey603) reported

    @hbomax can you please DM me. I am having account problems

  • EJtheG pto papi (@EJtheG) reported

    @hbomax @disneyplus just because yall have good content does not mean the streaming app can be trash. Fix it, quickly. These apps ghetto

  • fuzzyKB Karen Bruner (@fuzzyKB) reported

    @HBOMaxHelp My main problem: the app's behavior when I'm using the Chromecast is unpredictable. If I open the app midway through watching a show, sometimes it remembers it's casting, sometimes it doesn't. Also (continued)

  • JennyJYoYoung Jenny McMeekin (@JennyJYoYoung) reported

    @hbomax why are there playback issues on the TV for titles I can easily play from mobile? It's happening pretty much every time I start something. 😞

  • cph30 hc (@cph30) reported

    @esteevius @hbomax Ya it just doesn’t work. Terrible sound quality. We tried our sound bar and our tv. Tried another tv too. It’s the movie. It’s the kind of movie you want sound UP on too

  • chapter333 Colin (@chapter333) reported

    Hey @hbomax the app has been freezing a ton on me the last few days in the middle of streaming a show. Did something change?? Never had any problems before

  • rausda27 D_A_R (@rausda27) reported

    @HBOMaxHelp white bar fix soon please. This has been over a month.