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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (37%)
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Buffering (30%)
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Crashing (16%)
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Playback Issues (15%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mobile |
Sign in | |
 Nuevo Laredo |
Sign in | |
| Ocala |
Sign in | |
| Tonanitla |
Buffering | |
| Titusville |
Sign in | |
| Newbury |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Raphael
(@Raphaelmorgans) reported
@ItsThatMah @hbomax srsly every other major website or app will update people on Twitter or somewhere when they know they're having a major outage
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ALL DAY ALVIN 🙀🙀🔥🔥 𝘼𝙆41
(@Saints_Elite) reported
Fix yo **** @hbomax smh
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ScarletDuFrain
(@frain_du) reported
@hbomax not working on Apple TV??
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Chanel Denise
(@cebankstexada) reported
@jvhghkbugvgu @hbomax It’s the most expensive streaming service I pay for and it’s literally the worst in user experience and it goes down way more often than anything else I use. They need to lower the damn price if it’s gonna be this ******. Idk who they think they are charging $14.99 for this crap.
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Kevin Nail
(@kevin_nail) reported
Did @hbomax crash?
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Danette
(@trinadanette25) reported
@thelostsoul83 @hbomax Aww smh it might still be down in sone areas @hbomax really needs to fix the app from having these problems constantly
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MileHighMac
(@milehighcane) reported
@hbomax is truly the worst streaming service.
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Tyffani Cox
(@tyffani_cox) reported
Why is @hbomax not working? I watch @FriendsTV every night when I go to bed. HBOMax you’re ruining my bedtime routine. I can’t sleep without #friendstv playing.
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Jami Ganz
(@jamiganz) reported
@CBBclassics @hbomax I just hope I can RT myself enough times they’ll be so annoyed that they’ll have to fix it
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Blake Kocsis
(@blake_kocsis3) reported
How tf @hbomax gonna charge like 15 bucks a month and only work 10 days of that month.
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Michael Ornelas 💜💛
(@MichaelOrnelas) reported
The first 10 minutes of Kimi on @hbomax were too relatable. If you work in tech you’ll feel the same. Plus Zoë Kravitz. Check it out!
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Maika
(@MissLeMaika) reported
@hbomax your app doesn't work. I'm getting error code 905 and error code 201. I tried uninstalling and reinstalling. Your password reset link doesn't pull up either. #HBO
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222
(@dnd_jos) reported
@hbomax ******* trash! Fix your bugs, i didn’t renew my subscription just to not be able to watch a thing.
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Jane Orler
(@janeorler) reported
@HBOMaxHelp Pls fix rn
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Zach
(@Zach89162609) reported
@hbomax FIX YOUR EXPENSIVE SERVICE NOW!!!!!!!
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Nic “cogtoont” Hawkins
(@happy_composer) reported
@HBOMaxHelp any ETA on when service will be back up? Any details about what the problem is?
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BluntMachete
(@Destiny_2003_) reported
@hbomax Bestie fix your app I promise you it’s not my internet
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🤨
(@real21k) reported
@hbomax please fix your ******* website and app it’s been an hour
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Steve Watson
(@swatson410) reported
@HBOMaxHelp Quit cutting corners on the infrastructure. Buy some servers and get some decent load balancing.
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DatMah.
(@ItsThatMah) reported
@thelostsoul83 @Raphaelmorgans @hbomax The only ones I saw were to restart your device and that "some" customers are experiencing issues with their service. But 21k people have reported not being able to use it. It's not just some. It's a major outage. It's okay, it happens. But they're trying to say it's user error.
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Kim Maier
(@kdmaier1) reported
@HBOMaxHelp What's going on? why are you guys down? p-lease fix fast I wanted to watch Euphoria :(
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Fal
(@Fal2581) reported
@HBOMaxHelp @scoobycide Cmon now fix this
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Jed
(@jed1389) reported
@hbomax has been down for over an hour for me. About to cancel. If I pay for a streaming service, and find the time to watch something, it not working is completely unacceptable.
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Mark Lazar
(@MarkLazar1) reported
@HBOMaxHelp At the very least inform people on the app so they don’t think the issue is on their end.
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jarod
(@gettintip) reported
@hbomax fix this.
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Paulie Z
(@PaulieZ33) reported
@HBOMaxHelp If my payment doesn't work this month, can I just tell you "my team is working on it, I'm aware. Thanks for your patience"?
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🐚
(@mnmskiski) reported
@HBOMaxHelp @CopThese Fix it faster... it works in my phone just not my tv...
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Remi Paige
(@remi_paige_101) reported
@HBOMaxHelp @LegitlyRight it’s not working for anyone...
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Lady Vulbarella 🐚
(@toallasanitaria) reported
@amazingchase2 @hbomax @disneyplus I dislike Disney but you have a point, the HBO max app is the worst
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Ray
(@royronger) reported
@hbomax fix your ******* Roku app already.