HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (27%)
• Sign in (22%)
• Crashing (10%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Boston	Sign in	8 hours ago
Omaha	Buffering	3 days ago
Birmingham	Sign in	4 days ago
Schongau	Sign in	5 days ago
Hollywood	Buffering	5 days ago
Bellevue	Buffering	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Speed Punk (@SpeedPunk) reported 37 seconds ago

  @Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way

• 
  Investigation Discovery (@DiscoveryID) reported 3 minutes ago

  She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

• 
  Dingus McKringus (@your_worm) reported 4 minutes ago

  On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 9 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  Larry Carter (@LarryTheDeuce) reported 12 minutes ago

  @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

• 
  Matt (@GardenCenobite) reported 16 minutes ago

  I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

• 
  That! Mr. Maurer (@TheMrMaurer) reported 22 minutes ago

  @hbomax FIX THE AEW PPV AUDIO

• 
  katie Henderson (@katiehe201587) reported 22 minutes ago

  @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

• 
  Gary Bibby (@garybibby) reported 23 minutes ago

  @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

• 
  Onur Ç. (@BlackmaxOnur) reported 25 minutes ago

  @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

• 
  Brandon Halloway (@BrandonHalloway) reported 26 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  Republican No More (@SadRepublican75) reported 26 minutes ago

  @hbomaxhelp Your stream sucks fix it!!!

• 
  TC (@trav42014) reported 29 minutes ago

  @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

• 
  Matt Smith (@msmith850) reported 33 minutes ago

  Don’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺

• 
  ethan (@dcjaybin) reported 33 minutes ago

  @hbomax @HBOMax_UK if we complain enough will u fix if pls

• 
  Mr. T-1000 (@BubbaGimp79) reported 34 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

• 
  Kyle Broflovski (@BigDaddyWarbux) reported 34 minutes ago

  Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

• 
  ?? (@PsychoDad7820) reported 37 minutes ago

  @hbomax It’s a guy never a girl . Has mental problems and you push this trash

• 
  angie♡🇩🇴 (@willowroses) reported 39 minutes ago

  @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT

• 
  Kartik malik (@itsKartikmalik) reported 43 minutes ago

  @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

• 
  T.C. (@bestbatmachine) reported 46 minutes ago

  @hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated

• 
  NICK Hudson (@MCConditioner) reported 47 minutes ago

  @hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly

• 
  mikegb (@mikegb) reported 47 minutes ago

  @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

• 
  Sir Clapton Terrier (@claptonterrier) reported 48 minutes ago

  @smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷

• 
  Frank Castle (@MrSpacely313) reported 50 minutes ago

  I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

• 
  U Mug (@HardingJay1981) reported 52 minutes ago

  @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

• 
  Tommy (@roidrage11) reported 52 minutes ago

  @hbomaxhelp @stabbinfresh No help

• 
  Cory (@trumarvel) reported 53 minutes ago

  @aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience

• 
  Bret Callahan (@Bret14) reported 57 minutes ago

  @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

• 
  kevin carter (@kevinc2415) reported 57 minutes ago

  @hbomaxhelp im on roku and its still not working correctly.