HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/13/2026 22:30

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Crashing (21%)

    Crashing (21%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWalnut Creek Sign in
PhilippinesMakati City Buffering
AustraliaAdelaide Sign in
United StatesSanta Clara Crashing
United StatesMission Viejo Playback Issues
United StatesClio Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Jiggity low key (@J_Jiggity) reported

    @hbomax can ****** slob my ****. why ******** am i paying $15/month when I haven’t made it through a single episode of anything without an error code in months. mf error code 76 digits long im not typing that out

  • BildaPhiNam Bil da Phi_nam (@BildaPhiNam) reported

    @hbomax No I can even open your app. I no longer care if you have quality content, if you don't fix your playback issues by August 7th, I'm unsubscribing. I'm not paying for a streaming service I'm unable to use.

  • DamnboyAintRite DBAR (@DamnboyAintRite) reported

    @GHOST_LETTERS @just_me563 @hbomax Honestly, you shouldn't need 5g to run a streaming service. That's just a line service people give when they have no clue or control over something not working.

  • JamesBe24349281 James Becky (@JamesBe24349281) reported

    @Kmac2211 @HBOMaxHelp Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • MyBeautyIs_REAL 12/14 💛 (@MyBeautyIs_REAL) reported

    @hbomax My subscription isn’t working on my phone or Roku TV and I just paid my money! Can somebody please fix this

  • sims4kiwi sims4kiwi (@sims4kiwi) reported

    @spacejammovie @hbomax She’s a terrible actress why do they always choose her 😑

  • aREALjonah Jonah Gregory (@aREALjonah) reported

    @HBOMaxHelp My account was just hacked. I use the Hulu sign in method and already changed that password but there is now a different email and password associated with my HBOMax account. Can't find contact info on your site.

  • DamnboyAintRite DBAR (@DamnboyAintRite) reported

    @GHOST_LETTERS @just_me563 @hbomax That's odd. Sounds like the update is causing it to hang up. I'd be willing to bet they're working on a "hot fix". If you're having this issue, I'd be willing to bet there are hundreds more. Do you know what operating system your TV uses? Apple, firetv, android, WebOS?

  • GHOST_LETTERS Sält Līfe (@GHOST_LETTERS) reported

    @DamnboyAintRite @hbomax I appreciate the help. Netflix is working fine. That’s why I didn’t think it was the wifi. It’s just the HBO. So I reset the modem but it’s still doing the same thing. Back and forth from the two screens I posted.

  • JamesBe24349281 James Becky (@JamesBe24349281) reported

    @jakenmenheer @hbomax Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • TheGoodHair81 Shannon Marie (@TheGoodHair81) reported

    Anyone having issues with @hbomax It constantly won’t play episodes or it freezes in the middle of movies/episodes. 😒😒😒

  • MyBeautyIs_REAL 12/14 💛 (@MyBeautyIs_REAL) reported

    @hbomax I just renewed my subscription and the app still not working and it’s upsetting me and my home girl 😒😒😒

  • PragmaticLee SarcasticLee (@PragmaticLee) reported

    @gossipgirl @hbomax Just awful. I give it two episodes

  • keyworldwiide UY Scuti (@keyworldwiide) reported

    Fix your subtitles fam @hbomax

  • DamnboyAintRite DBAR (@DamnboyAintRite) reported

    @GHOST_LETTERS @hbomax Then I would guess it's on the server side of things. My suggestion is to call HBOmax and complain. Be sure to include that you rebooted all hardware and also persistently let them know all other streaming services work. HBOmax is still a relatively new service, so I expected it.

  • donoemanfrett Donoe Jah-Youth (@donoemanfrett) reported

    Anybody else @hbomax not working for firestick?

  • issachxr issa , (@issachxr) reported

    @HBOMaxHelp So basically it won't load at all and I don't know if its because of the internet or what? Lol because I'm using my data right now. Same issue with hulu like wtf?? All of a sudden I need actual internet when I have LTE data !!

  • Smallville0628 Theresa Hahn (@Smallville0628) reported

    @HBOMaxHelp please fix this issue. It's extremely annoying

  • JamesBe24349281 James Becky (@JamesBe24349281) reported

    @aREALjonah @HBOMaxHelp Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • tburtk Burt Koebel (@tburtk) reported

    @GHOST_LETTERS @hbomax I have issues with Hbo-max all the time on my TV. It freezes, cuts out. Makes it hard to watch most of the time

  • RebeccaDeMoan1 RebeccaDeMoan (@RebeccaDeMoan1) reported

    @HBOMaxHelp just installed the new update today and now the rewind n fast forward features don’t work right anymore. Great job

  • GHOST_LETTERS Sält Līfe (@GHOST_LETTERS) reported

    @just_me563 @DamnboyAintRite @hbomax Uninstalling it didn’t work Linda. I’m just using “mirror screen” for now bc I can’t get the TV app to work.

  • CGoule Chandler Goule (@CGoule) reported from Washington, D.C., District of Columbia

    @hbomax I have reset my router, unplugged my Roku TV, preformed a WiFI analysis and everything works great. Your streaming App doesn’t buffer right or something and resets my TV to menu mid show every time. Out of all the streaming Apps only yours does this. How do I fix it?

  • DamnboyAintRite DBAR (@DamnboyAintRite) reported

    @GHOST_LETTERS @just_me563 @hbomax no problem at all... Did you get my other message? I'll find the number to HBO support for you

  • joshfostr Joshua Foster (@joshfostr) reported

    @HBOMaxHelp the app is not working on my Samsung tv. Can you help? Deleted it, restarted tv, etc.

  • SpaceChief75 Space Chief (@SpaceChief75) reported

    @HBOMaxHelp your app sucks donkeys...fix it

  • NateVa16 Nathan (@NateVa16) reported

    @hbomax WHY IS THIS APP SO HARD TO USE. YOU GUYS HAVE THE BEST CATALOGUE AND THE WORST USER EXPERIENCE

  • jeff4kicks Jeff4Kicks (@jeff4kicks) reported

    everyday i think “maybe today is the day the @hbomax app won’t crash on me every 10 minutes” and everyday i’m proved wrong 🙃

  • RebeccaDeMoan1 RebeccaDeMoan (@RebeccaDeMoan1) reported

    @hbomax just installed the new update today and now the rewind n fast forward features don’t work right anymore. Great job

  • ItsThipireddy Bharath Reddy⭐️⭐️ (@ItsThipireddy) reported

    @HBOMaxHelp I am unable to login to My account. When I restore my purchases from appstore and there is now a different email and password associated with my HBOMax account.