HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/01/2025 00:45

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChamois Playback Issues
United StatesRichmond Crashing
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
MexicoReynosa Crashing
United StatesFort Worth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashtoric Ashtoric (@Ashtoric) reported

    @HBOMaxHelp just a week ago I was able to access my downloads offline, and now offline im getting errors I can’t connect (of course) and I can’t access downloads.

  • Alex_LFR Alex_LFR (@Alex_LFR) reported

    @hbomax Not really. My only question is why we are trying to #SaveGentlemanJack when it’s high quality content and you let it sink

  • Chief_Eef Efam (@Chief_Eef) reported from Houston, Texas

    @HBOMaxHelp Are ya hiring cause I can fix this right now. Let’s build fam. Trust.

  • packerfansam91 Sam Spencer (@packerfansam91) reported

    Day 6 regarding the recent @HBO slate of programming. So much, the vast majority, of @GameOfThrones was so wonderful and fantastic. But the conclusion was awful and horrendous. It needs to be fixed. Daenerys *NEEDS TO BE* in the new Jon series. God bless. @hbomax

  • Callileah Callileah 🏞️ 🏕️ 🍀 🇺🇦 (@Callileah) reported

    Hey, @HBOMaxHelp I haven't been able to Stream today/tonight (Thursday July 21, 2022). You're entire Website has been completely DOWN. Not even an Error Message.... What's is going on???

  • Jesse95670240 Jesse (@Jesse95670240) reported

    @HouseofDragon @hbomax GOT is dead, constant inconsistency and terrible changes to an incomplete story. Why would this be any different? One of the most talked about shows faded into nothing after season 8 because they didn’t have source material. Let it die.

  • LisaHeff86 Lisa hIfearnáin (@LisaHeff86) reported

    @hbomax When I watch shows lately,I notice I'm missing the last minute or two of episodes because the app is jumping ahead to the next one. What might be the issue?

  • kaliflowa1 KaliMari (@kaliflowa1) reported

    Trying to watch Last Night in Soho on @hbomax and the playback is so choppy that I’m getting a headache. Please fix these issues instead of just blaming everyone’s internet connection. No other streaming services lag like this and I would expect better from HBO 😞

  • DayDayBravo DayDayMiMi (@DayDayBravo) reported

    Nobody will help. I have had this app since the countdown for it. This is ridiculous. @HBOMaxHelp

  • dustoffthehigh rey (@dustoffthehigh) reported

    @hbomax HELLLO?????????????????? please fix your **** i'm begging

  • RaineDeveaux Peach⁷ (@RaineDeveaux) reported

    @ATTHelp @hbomax WTAF?? How many times do I need to login??? And one typo and ATT says...looks like you've tried to log in too many times. BS!!!!!! Netflix it is.

  • Callileah Callileah 🏞️ 🏕️ 🍀 🇺🇦 (@Callileah) reported

    Is anyone else having issues with Streaming HBOMax? @HBOMaxHelp

  • domabailey DOM (@domabailey) reported

    Hi @hbomax, Dominique here. I sent you a message a few months about the sequence of A Different World, S6. The episodes are out of order. Can this be fixed soon? This error makes sleeping with the TV on a bit challenging. Thanks!

  • DayDayBravo DayDayMiMi (@DayDayBravo) reported

    @hbomax @GooglePlay I pay 15.00 for subscription through app store... it shows its paid. But when I open app it says I need to pay still... None of the links help w this exact issue.... I'm now losing time I've paid for... that will not be returned. I have emailed everyone. 0

  • mellowishdrama Mel D (@mellowishdrama) reported

    @HouseofDragon @hbomax hey remember when hbo let game of thrones go from the best show ever to the biggest piece of **** on tv ever in one and a half seasons? well i do. a prequel to the worst ending ever is a pointless waste of time.

  • dustoffthehigh rey (@dustoffthehigh) reported

    @HBOMaxHelp did all of that and it's still not loading for me. can't send the e-mail address because i connect it with my cable. so it's not on my end where it's screwed up. it's on your end. so please fix it. this is very aggravating. i'm sick and all i want to do is watch friends.

  • DemocratinAZ Dr. S (@DemocratinAZ) reported

    @HouseofDragon @hbomax Will it have the same Ending as GOT? Then no thanks. I still think you should go back and fix the ending.

  • sparkedheart Shauna Alexander (@sparkedheart) reported

    @KateGardiner honestly just turn on @hbomax and watch everything they have. all the content is quality

  • mouusaawi mahmmud.mouusaawi (@mouusaawi) reported

    @hbomax @tiktok_us @PLLonMax hello! my tiktok got banned out of nowhere i have over 1000 likes and i got banned out of nowhere???? TikTok please help!!! i have sent hundreds of feedbacks

  • GrownupHaircut Josh Williamson (@GrownupHaircut) reported

    Whatever the @hbomax website crew did recently, THANK YOU! It finally runs smoothly in Chrome on my ancient mac without performing some elaborate ritual just to get past the login screen.

  • HBOMaxPop HBO maxPop (@HBOMaxPop) reported

    @fboyisland @hbomax garrett = our best and worst nightmare

  • DayDayBravo DayDayMiMi (@DayDayBravo) reported

    I will cancel if I can't use. This is ridiculous. Zero links to any help on this issue. 15.00 a month is pretty high to be missing out on or making such a mistake. I have screen shots of payment and subscription losing PAID TIME. @hbomax @GooglePlay

  • SecundusGaius Tancredi Lucullus (@SecundusGaius) reported

    @hbomax I have moved from a country with HBO Max to one without it. I need to cancel my subscription, but whenever I try to sign in to do this, it will not let me and tells me that it is not available.

  • JeremiahRow Moe (@JeremiahRow) reported

    Is @hbomax broken for everyone else? PC with Chrome.

  • ranbloomss emm (@ranbloomss) reported

    yo @hbomax your site is still down. please fix it

  • Janell_Whitehea JanellWhitehead (@Janell_Whitehea) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • ZaneLaRue Zane LaRue Dickleson (@ZaneLaRue) reported

    @hbomax y’all got any budget left to like make the pause button work? Or just turn up the volume?

  • r0wzy r0wzy (@r0wzy) reported

    @hbomax **** final. fix it season 6,7,8

  • wickedinfinity Todd Lucht (@wickedinfinity) reported

    @hbomax House of Dragons is the worst DIY design makeover show I have ever seen.

  • bruhimvibin danny devito stan (@bruhimvibin) reported

    @HBOMaxHelp won’t let me login, it says password is incorrect but it’s not