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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (37%)
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Sign in (27%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (7%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jiutepec |
Buffering | |
 Madrid |
Buffering | |
 Fort Myers |
Sign in | |
| Fort Myers |
Sign in | |
| East Lansing |
Sign in | |
 Bangkok |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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CharlesIsOutraged
(@charlesoutraged) reported
@HBOMaxHelp @heathertofu I know you guys are trying to help, but seriously
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Kasey L. Fife
(@KaseyRagan) reported
@jlodge28 @HBOMaxHelp Yes. This. Ya'll's network is down on the app and on the website via computer. It's infuriating. At least give us a status/outage update. Thank you @jlodge28
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D
(@shams1328) reported
@Nikilette @hbomax Quite unfortunate, my account got stolen made several attempt to reach the support team to help me get it back but they never responded back, was really frustrated but i was referred to @utopiantechh who help get everything back, I suggest you also contact them
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Simos Savlas
(@sammysportsfan) reported
@HBOMaxHelp The app is not working on my iPad and iPhone
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charlie
(@charlie035) reported
Got my second shot today. Had to leave work, chillin with a 102 fever. Just wanna watch sopranos but @hbomax app decides to take a ******* ****. Y’all on my **** list
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that whispering from the empty man
(@SilversunFrenzy) reported
@HBOMaxHelp @mtdiabla @ruff_bluffs girl the whole app is a problem
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Jacob Goff
(@Jaflacian) reported
@hbomax I'm watching impractical jokers on lunch break. The fellas keep me laughing. Quality content.
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Jason Urrutia
(@JasonUrrutia6) reported
@hbomax fix yall damn servers
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Sami Lee
(@SamiLee_B) reported
@HBOMaxHelp the app seems to have a lagging issue then disconnects.
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Diana
(@Diana_Puertas) reported
Anyone having trouble with their @hbomax account?
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Aimee Malinowski
(@BlondePolak) reported
@hbomax is there another steaming issue?
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Maverick
(@Mavbird) reported
@hbomax Fix the app it’s down
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Kindred Priest
(@KindredPriest) reported
@hbomax Fix your ****. Will I get a credit for down time?
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Katie Martin
(@Dithyrambic) reported
@MiaCuso @HBOMaxHelp Turn it off and turn it back on! Obviously I have never powered down my device in the year + I've been having these issues! 🤪
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MrsGus
(@lissabradshaw) reported
@hbomax system issues????
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R_p0rter
(@BitchIAintGotit) reported
@hbomax Why does your app always mess up. This is the second time this has happen and i followed all the steps you gave me y’all need to do ******* better app is the worst wtf
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AjK
(@OhCool07) reported
@HBOMaxHelp @jlodge28 It's everyone's app. Not just hers. This **** in on you guys. Fix it.
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Sam Barron
(@sb_wreeldeal) reported
@HBOMaxHelp Having issues accessing the app on multiple browsers. Sent a DM
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dee cazzell
(@CazzellDee) reported
@hbomax I have hbomax thru hulu..its not showing new shows..do i have to go to hbomax app on roku and sign in bec it wants me to pick out 14.99 plan...that will make me pay twice...it doesnt show a sign in with provider
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𝕵𝖊𝖘𝖘
(@jessicaamara_) reported
@hbomax PLEASE FIX THESE FREAKIN GLITCHES
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Jennifer Lodge ⚜️
(@jlodge28) reported
from
Anchorage Municipality, Alaska
@HBOMaxHelp please fix y'alls app. Nothing can be watched. Select a movie/tv show, it thinks about it, and then goes straight back to the Roku home screen 🥴
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MATAVIUS
(@_Thuggery) reported
@hbomax fix the app !!!
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charlie
(@charlie035) reported
@hbomax fix your ******* app.
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Bobby Bottleservice
(@CJJohns22) reported
@hbomax yo fix ur **** I’m trying to watch the sopranos and the app isn’t working
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Kris
(@KJHart7) reported
@hbomax how are y’all the most expensive but have the worst app?
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AjK
(@OhCool07) reported
@HBOMaxHelp @jlodge28 It's everyone's app. Not just hers. Fix this POS.
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Michael R.
(@MichaelR_016) reported
@HBOMaxHelp Can't launch your app on a Roku Express running Roku version 10.0.0 build 4209-51. HBO Max says "Something made the app close." Ran through all troubleshooting steps with no change. HBO Max version is 50.13 build 3 with no update available. Please help.
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Draya M.
(@Just_DrayaM) reported
@HBO_ES @hbomax Can y’all fix the app 😒
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Bryce
(@BryceWayne10s) reported
@HBOMaxHelp @mtdiabla @ruff_bluffs Xbox and PlayStation apps routinely (and I mean literally routinely) give me the ‘Oops something went wrong’ error near the end of whatever I’m watching.
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Ann Mitchell
(@BellaBee311) reported
@hbomax is there an issue w HBO max right now? I can’t load my app and my bf tried and he can’t click on anything. 2 diff accounts