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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 24% Crashing (24%)
  • 23% Buffering (23%)
  • 15% Playback Issues (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 5 days ago
Frontonas Video Quality 8 days ago
Montpellier Playback Issues 16 days ago
Tijuana Crashing 19 days ago
Le Teil Playback Issues 20 days ago
Sainte-Marie Crashing 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • goodgamethanks
    GGTHNX (@goodgamethanks) reported

    @JamesGunn @hbomax I'm afraid that this looks terrible.

  • AndrewGrevas
    Andrew Grevas (@AndrewGrevas) reported

    @LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

  • Lilly_88sc
    Oh Silly, it’s Lilly (@Lilly_88sc) reported

    @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite

  • Bonez639
    Josh (@Bonez639) reported

    @thrawnftw @JamesGunn @hbomax It looks awful. Just like how Guy Gardner's suit looks awful, and Superman's suit looks awful. I've yet to see an actual good suit in this universe. Hell, I'm yet to see an actual good script in this universe.

  • BPOhio2015
    BP in Pepper Pike (@BPOhio2015) reported

    @hbomax @HBO The new Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

  • Blogs_ByMe
    Blogs By Me (@Blogs_ByMe) reported

    @hbomax And thats the problem

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • South_Star__
    South Star (@South_Star__) reported

    @JamesGunn @hbomax This looks so ******* terrible.

  • dutchguy200
    Sack LalASS (@dutchguy200) reported

    @USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • JustinReddeviI
    Justin (@JustinReddeviI) reported

    @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

  • IJNuwillProsper
    łīkęðbynøné (@IJNuwillProsper) reported

    @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • alexoceann
    iced.teaa (@alexoceann) reported

    @HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?

  • k2m_10210
    AZGirl (@k2m_10210) reported

    @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • jabagowicz1
    Jabagowicz (@jabagowicz1) reported

    @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

  • AlexRayneBayBay
    Alex Rayne (@AlexRayneBayBay) reported

    @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.

  • marcellsabitzer
    seglass ni tonday (@marcellsabitzer) reported

    @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • DylanLa27071073
    Dylkey (@DylanLa27071073) reported

    @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

  • BloodOfGermany
    Bruv-Meets-World (@BloodOfGermany) reported

    @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.

  • FrostGiant44
    Michael Descala (@FrostGiant44) reported

    @nerdist @netflix @hbomax little help here please!