HBO Max down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Playback Issues (29%)
• Sign in (20%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Hollywood	Buffering	2 hours ago
Bellevue	Buffering	2 days ago
Alpena	Buffering	7 days ago
Palm City	Buffering	7 days ago
Saint-Gildas-de-Rhuys	Crashing	9 days ago
Leeds	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iamtonij20 (@iamtonij20) reported 5 minutes ago

  @hbomax @NICKIMINAJ Lowkey if anyone needs to watch I’ll screen record it just HMU for lik dead *** bc I’ve been thrrr bfor when they put Beyoncé tour out n no one would help me. Us barbz gotta stuck together period

• 
  ☃️ 𝒩𝒾𝑒𝒸𝓎ʬ⁸⁴ ❄ (@NiecySpice) reported 6 minutes ago

  @ryanpaulshannon @hbomax Oh I thought the pre paid cards work

• 
  Marsha P Holladay (@mpdunique) reported 10 minutes ago

  @HBO @hbomax One would think, that in a Pandemic, HBO would not charge people to view their programs. The fact they do, will prevent me from ever subscribing. That is the very least contribution they could make to this Pandemic. Many are out of work, home sick or grieving.

• 
  Elisa Davis (@ElisaSDavis) reported 11 minutes ago

  @NowPlayingPod @MattBelloni @hbomax Second, how nice that you have all those devices. Everyone doesn't. Roku 4K (but not older Roku) devices just changed to make streaming from Airplay (read: Apple) devices possible. It's a little clunky to set up, and it doesn't always work properly at first. (2/2)

• 
  Ralph Varlese (@RalphVarlese) reported 12 minutes ago

  @ZacharyLee1995 @Roku @hbomax Lol. I know. I am just poking at the problem.

• 
  Matthew Graham (@MatthewBGraham) reported 13 minutes ago

  @rkylesmith @hbomax It’s the worst App...and consider prime exists...that’s saying something.

• 
  Taynoir (Taylor) (@T4YNOIR) reported 14 minutes ago

  @hbomax Y’all owe her an apology for projecting a defeated / tough to work with Black women on national television when she projected non of the sorts BW are not here to be televisions “drama”

• 
  KingsBluish (@KingsBlueRS) reported 16 minutes ago

  any idea why your login screen isnt loading @hbomax ??

• 
  Mr Wilson (@ghardy_88) reported 18 minutes ago

  @aegon_hamas @WonderWomanFilm @hbomax OK fair enough. A films revenue doesn't prove its quality though.

• 
  NICKI MINAJ♥️. (@STARMINAJ_) reported 18 minutes ago

  @hbomax @NICKIMINAJ He does not work in Saudi Arabia!!

• 
  Gsúhs (@yungbluhd_13) reported 20 minutes ago

  I really want to watch Veneno but I cannot ******* listen to this in English. It’s dubbed horribly. Why ******** is the Spanish audio not available? @hbomax fix this right now!!!!!!

• 
  Sean C. Duregger (@SeanNarrates) reported 20 minutes ago

  @Schofizzy @Roku @hbomax Family room doesn't have a video game system. That's the issue.

• 
  rvd74 (@rvd74) reported 21 minutes ago

  @iAmFlair519 @hbomax Not sure if i can but if so i can give u my sign in

• 
  Liberal Drinker (@LiberalDrinker) reported 22 minutes ago

  @HBODocs @hbomax Not really. His interview skills are terrible, his voice is monotone. The first episode was pretty dang boring despite being a “murder mystery”

• 
  Michael Ferber (@ferbersjewelry) reported 24 minutes ago

  @HBOMaxHelp Tried all this and it did not resolve the problem.

• 
  𝔟𝔞𝔡𝔡𝔦𝔢 𝔟 (@misskingkonng) reported 25 minutes ago

  @throwfitsonit @NICKIMINAJ @hbomax no it doesn’t work i just tried

• 
  LP (@LesliePhilpot) reported 28 minutes ago from Norwood, Ohio

  @hbomax what ******** is the point of paying for this **** if it DOESNT ******* WORK

• 
  🎭 (@javijuu) reported 31 minutes ago

  @HBOMaxHelp No such thing as “consideration”, they’re broken and need to be fixed lol.

• 
  Erin Lawler (@e_lawl) reported 32 minutes ago

  @hulu_support when I go to the help center it doesn’t let me in and gives me a “single sign on error” message. I just want to add @hbomax to my account!!!

• 
  Charles Lai is on The Grid (@comtar) reported 32 minutes ago

  @SusanArendt @paulclewell @hbomax The Modern Family actor could work, cause Bill was not just gay but very quirky.

• 
  Pink Barbie 🦄🎀 (@SLuvpink) reported 39 minutes ago

  @hbomax @NICKIMINAJ What should the barbz in other countries do help please @hbomax

• 
  𝐤𝐢𝐤𝐢 (@nastydaya) reported 44 minutes ago

  @hbomax @NICKIMINAJ help the international barbz too miss hbo max!!!

• 
  OG McDuck (@OG_McDuck) reported 47 minutes ago

  It's cool, @disneyplus. You don't have to respond to any of my entreaties regarding problems with your app. I'll give it the weekend and then switch to @hbomax after I drop you and your buggy AF app.

• 
  Deborah New-Cross (@Dncross) reported 48 minutes ago

  @jadapsmith @hbomax I really loved it but most of all I loved the @RedTableTalk takeover with Will ... That really was a lesson of issues that hasnt been resolved over 20years.

• 
  Liberal Drinker (@LiberalDrinker) reported 50 minutes ago

  @SylSmith05 @HBODocs @hbomax Agreed! Hope it picks up bc it seems like an interesting story... but the kid’s interviewing skills and the directing so far is “high school project” quality

• 
  👾ᴺᴹ (@IshaanMinaj) reported 51 minutes ago

  @hbomax How do I watch your content in India? Help me out

• 
  tokyoᴺᴹ (@barbiespricey) reported 52 minutes ago

  @hbomax @NICKIMINAJ Help us & avail this app in asia 🥰😌

• 
  Utah2050 (@utah2050) reported 57 minutes ago

  @VanityFair @HBO @hbomax Too much attention to the race issue, which honestly I think this only perpetuates the mindset. The people who are always bringing this up, most of them are not even black. Then we have, American Indians, Asian Americans, Latinos, etc. We are more diverse that the existing labels

• 
  WHERE MY NEPHEW? (@Txmxxr) reported 59 minutes ago

  @NICKIMINAJ if I’m not in the documentary we gonna have a problem @hbomax

• 
  BJustme1369 (@original1369) reported 1 hour ago

  @jadapsmith @hbomax Your husband i.e mr.will smith should do the right Thing & break the original Aunt viv Janet Hubert off Wit some Life changing Bread. He changed her Life for the worst b4 Bcuz of his ego. He can Do something nice 4her Now. He can afford it. @jadapsmith #willsmith