Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (28%)
-
Buffering (25%)
-
Sign in (25%)
-
Crashing (20%)
-
Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Buffering | |
| Brandenburg an der Havel |
Playback Issues | |
 Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
unable to find source output
(@AVeryLoudNoise) reported
@hbomax @HBO Literally had to take on the matrix itself to turn off the horrible dubbing on #Possessions only to have no option for the sixth and final episode 😭😭. And it’s not even a typical on/off; I have to turn on Spanish subtitles and then turn off closed captioning. Help?
-
Andrew Sill
(@dru_silla3000) reported
@hbomax hey guys. At least on my roku, the audio on ep 1 and ep 14 of justice league are off. Ep 1 is 4-10 seconds ahead. And 14 may be from a completely different ep. please fix that.
-
Yeagerist
(@SeguinJulian) reported
@hbomax Wow. Very subtle on the misogyny. And the title should be called Never. As in Joss Whedon will NEVER work in TV or Film again.
-
Masaru Kubota
(@MasKubotaUltra) reported
from
Monterey, California
@JATBMFilm @hbomax Huh. Paying your ordinary taxes to The IRS, not the local fence, is easier & less trouble than Jersey Rules by far. Mas
-
WestCoastMost
(@Mackandcompany) reported
@HBOMaxHelp Samsung smart TV - happens when you try to select the program from the Home Screen - error message appears once the real time home page opens.
-
Monique PhD 💡
(@MoniqueURoc) reported
@hbomax So bad. And such a shame given the acting talent. Terrible script.
-
Gailmarie Ward
(@Gailmari) reported
from
Country Club Hills, Illinois
@hbomax Your app is STILL not working on my Xfinity TV. I have signed in over 20 times. Paid TWICE...through XFinity AND HBOMax! I’m NOT DOING EITHER AGAIN!
-
cmitown
(@cmitown) reported
@MikeVanderbilt @hbomax @TheDazzlingOne & I are are re-watching it now and it's so good. You'd think there would have been a ton of noir-style clones of it, but there haven't been. I think the entertainment industry overall is scared of noir and won't invest in it, but we've seen it work!
-
Nadiæ 🤷🏻♀️
(@olguith) reported
@hbomax Romance? I didn’t see any. And I gave up on the bitter “friends” , had hopes for the two young ones and then she was an awful person. The only sweet character was the nephew but even he ended up nowhere. This is the worst movie in the history of movies. And I watched Twilight
-
black isobel evans (🫕)
(@beanflicc) reported
INFINITY TRAIN NEW SEASON RIGHT NOW!! I NEED TO UNPACK MY PROBLEMS VIA ANIMATION. @hbomax
-
J
(@KeltzJason) reported
@ATT @hbomax @ATTHelp who can I send my chat transcript to that says one thing and then when I call ATT; i am told something completely different and then told they cannot help me despite the chat transcript saying something.
-
AdamCavelle
(@AdamCavelle) reported
Pretty crummy that I have to clear my browser's cache after watching 3 or 4 things on @hbomax or the movies have some serious buffering struggles. Other streaming services don't have this issue, so what's going on? While we're at it, can I please get video quality options?
-
elena
(@elenavic__) reported
@hbomax please fix your ps4 app i’m begging you
-
Aileen Geraghty Creative
(@AileenSabira) reported
@HBOMaxHelp Every two seconds it is stopping and streaming while I am trying to watch "The Little Things" ... right now the little things are having a steady stream of a movie 🤪 can you help ASAP?!
-
Masaru Kubota
(@MasKubotaUltra) reported
from
Monterey, California
@JATBMFilm @hbomax Huh. Paying your ordinary taxes to The IRS, not the local fence, is easier & less trouble than Jersey Rules by far. Mas
-
SharpestSpoon.
(@deadxrebel) reported
Hey @warnerbros I know you own #TheDrewCareyShow why havent you brought it to @hbomax??? @DrewFromTV can you help? I desperately want to watch that show again. I was barely a teenager when it ended, I know its gonna be even better as an adult.
-
Antonia Welch
(@awelcharoo) reported
@hbomax fix your pause button, geez!
-
SoozieMacP ✈️⚾🐕
(@SMacPherson747) reported
@HBODocs @HBO @hbomax I wanted to like this but it is God awful.
-
Yener Cruz Córdoba
(@CordobaYener) reported
@HBOMaxHelp #ZSJLENLATAM HELP PLEASE....
-
Ginny
(@ginroaming) reported
@hbomax This is by far the worst piece of cinema with the best actors ever created. It out me to sleep. It wasn't the least bit funny, either. Just dumb.
-
thedudeabides
(@thedude91676083) reported
@hbomax is the most infuriating user experience ever. How many subscriptions & devices to I need to buy to watch @Lilthingsmovie #TheLittleThingsMovie . I want the hour of my life back from this awful experience. CANCELLED
-
Julie Pratt Brantley
(@vasinvery) reported
@hbomax Now I just wish I could get the HBOMax app to work on my Xbox. I can watch everywhere else, just not there.
-
Dr. K (PhD)
(@DrK_PhD) reported
@DCSuperman @snydercut @hbomax Mate, that's a terrible t-shirt. Should've just used the silver logo on black 🤨
-
Masaru Kubota
(@MasKubotaUltra) reported
from
Monterey, California
@JATBMFilm @hbomax Huh. Paying your ordinary taxes to The IRS, not the local fence, is easier & less trouble than Jersey Rules by far. Mas
-
j ❀
(@jazzy2rare) reported
@rarepills @hbomax omg why did u tag me this ain’t me tho help??
-
Masaru Kubota
(@MasKubotaUltra) reported
from
Monterey, California
@JATBMFilm @hbomax Huh. Paying your ordinary taxes to The IRS, not the local fence, is easier & less trouble than Jersey Rules by far. Mas
-
Aethelwulf
(@Aethelwoulf) reported
@HBO @hbomax Looks terrible. So much that can be done with period pieces and the vast amount of inherent story potential and for some reason every show now uses them to display special effects and martial arts. Boring
-
Hearty (and Sexy) Mailman
(@Condad_) reported
@hbomax please fix your Justice League Animated Series audio. The audio is not@matching up with the show
-
Eugene Goodman Stan Account
(@thicctwinmom) reported
Is it just me or is #HBOMax not working? @hbomax everything says I content.
-
Charles Jones
(@DaddyJ58) reported
Why so much latency with Justice League Animated on @hbomax both via iOS app and Roku TV?! To be fair JL Unlimited does not appear to have any latency issues.