Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (28%)
-
Buffering (26%)
-
Sign in (23%)
-
Crashing (20%)
-
Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Gretchen Bird
(@IamGretchenBird) reported
@hbomax someone stole my account...and you won't let me contact anyone about it? Really? Like how can someone literally change a password AND email without having me approve it through my own email? That is a major safety/privacy issue.
-
bey
(@JayStarMilli) reported
@HBOMaxHelp @borboremadiego My hbo max doesn't work on my ps4
-
Andrew Joseph
(@AndyJ0seph) reported
@TeekOfEndor @hbomax Same issue here with the GX and Sonos Arc 😕
-
mojit
(@mod_qs) reported
**** @HBOMaxHelp and @hbomax y'all gone continue to lose subscribers and money because y'all want ppl to pay for bullshit *** service. App doesn't work but I can't get a refund. **** y'all. Reporting you *****.
-
May C. Black
(@MayCBlack) reported
@PauleyBeth @AustinStrassle @hbomax Great content. Absolute worst UX.
-
Hey, it's Jim!
(@NoThatOtherJim) reported
@kitty_carroll @HBOMaxHelp I was eventually able to get it to work by searching from the Roku home page. Played fine after launching it from there!
-
Chazmanian Devil
(@steelrzgirl) reported
@HBOMaxHelp @HelpDawn1 Its not us. Its you. Fix your garbage app.
-
HelpDawn
(@HelpDawn1) reported
@HBOMaxHelp i cant sign into my account I pressed change password and it resets but it still wont let me sign in I've been trying to sign in for about 30 minutes
-
Javi
(@LeJaviM) reported
@hbomax Fix the PS4 app, nothing works…
-
megs
(@ughmegs) reported
@hbomax somebody hacked my **** fix it
-
Unforgiven
(@Ken15485560) reported
@HBOMaxHelp I turned it off a while back. Just wondered when it expired. I'll find out eventually. I'm tired of trying to get your service to work.
-
Juan Hernandez
(@obi_Juancho) reported
Why @hbomax has such terrible interface on @Roku ?!?
-
Caroline Fatchett
(@CMFatchett) reported
@hbomax Would love to watch it but of course I can’t because the @hbomax app won’t work.
-
manic pixie dream goblin
(@phoebeannek) reported
@AmazonHelp @HBOMaxHelp every time I open media in the HBO max fire stick app it shuts down and returns to the firestick home screen. Help please!
-
NastyPupShaq
(@NastyPupShaq) reported
Hey @PlayStation, When my @hbomax shuts down for the millionth time. And I hit "report issue" who's in charge of sending that report over to them to fix it? Asking for a friend.
-
Jason Worthley
(@JasonWorthley) reported
@hbomax Been trying to but it’s not working 😡
-
Josh L 🏳️🌈🌵🧠
(@jrlind78) reported
@hbomax is the most expensive streaming service I have that doesn’t work consistently…but I just finished #hacks … what brilliant television!!
-
Jeff Haber
(@heffjaber) reported
@hbomax your streaming service is garbage!! Fix it!
-
BJ The Web Guy
(@BJtheWebGuy) reported
I think @hbomax is the worst streaming app out there. It constantly freezes, crashes, and doesn’t load sound properly. I’m going to cancel if they don’t get this fixed.
-
MillionDollarGeek
(@MilDollarGeek) reported
Hope you have a better stream, im barely getting home and already don't want it to mess up RT @BJtheWebGuy: I think @hbomax is the worst streaming app out there. It constantly freezes, crashes, and doesn’t load sound properly. I’m going to cancel if they don’t get this fixed.
-
Dark Omerta
(@darkomerta) reported
@Blondejohn01 @HBOMaxHelp Been watching prime for days. Lemme know if you get it fixed. Doubt this help twitter is going to make a difference
-
Daniel Carlson
(@danielwcarlson) reported
@gholson @HBOMaxHelp It’s happened on my PS5 a couple times, too. (Wasn’t sure if it was a controller issue, app issue, or what.)
-
AG
(@ALG3nius) reported
Fix your damn app!!! @hbomax
-
Chazmanian Devil
(@steelrzgirl) reported
@HBOMaxHelp @DawnStraz Just fix your app. Its not the end user.
-
Caroline Fatchett
(@CMFatchett) reported
@HBOMaxHelp Can’t watch because your app doesn’t work!
-
DS
(@DawnStraz) reported
@HBOMaxHelp I am unable to update my Samsung TV with the newest version of HBO Max. I have: Deleted apps to make space Cold restart Cannot delete HBO Max app (TV doesn't allow it) Get error 116 when trying to reinstall. Do I need a new $1k TV to use service I pay for?
-
6
(@captainbroward) reported
Fix y’all damn app @hbomax
-
Casey Shapiro
(@caseyshaps) reported
@HBOMaxHelp Your app is garbage…the sound is always 40 decibels above every other app and trying to fast forward sends the interface into a tailspin you need to fix this trash pile
-
max wolfe
(@sirrkhalil) reported
@hbomax y’all make way too much money for your app to be that terrible and glitchy!!!!
-
RG | KingOfDeskopia 👑
(@KingOfDeskopia) reported
@hbomax You need to do some serious work on your app. Won't even load, which is nothing new.