HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (32%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 16 hours ago |
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Buffering | 17 hours ago |
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Buffering | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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Grabbasplode (@Grabbasplode) reported@hbomax Terrible slogan. It's called the Green Lantern Corp for a reason. You can't have a corp of one. Also doesn't work if your just talking about Earths sector as each one has two, nor is there a cap on Lanterns per species.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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nevdull (@nevdull) reported@hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.
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mikegb (@mikegb) reported@hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.
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Sterek Gaming (@SterekGaming) reportedEven HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax
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Breaker (@TwiztidMetal31) reported@JamesGunn @hbomax Looks terrible. As per usual hard pass.
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Daryl Morty👑 (@DarylMorty) reported@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Drew Griffin (@VenusHeadTrap) reported@CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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rafaa (@AbuelaSoyPutazo) reported@Ranger_teimoso @hbomax Yeah that looks awful too
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
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Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported@hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.
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Rob B 🇵🇷 (@rob_betamax) reported@JamesGunn @hbomax That's not how the Lantern rings work.
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Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported@ReclaimJoey @JamesGunn @hbomax Oh I know they know that - just just didn't weigh how it would fundamentally change the things people love about the GLs If it ain't broke don't fix it. The marketing for the show is where the studios generate interest for the show. I'm pretty sure I have every right to voice what doesn't interest me? Do I not? So please do kindly f' off. FANBOYS ASSEMBLE! You and you're internet brained fan boys at the first sign of constructive criticism 👇
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Cannon (@23automatic1) reported@MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?
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Michael Shilling (@MikeShilling) reportedSomehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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sam/benny | #justiceforsamira (@bennyandthetops) reported@hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work
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Brian Roach (@bwroach) reportedDoes anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?
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Sir Clapton Terrier (@claptonterrier) reported@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
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Spencer Tobin (@TobinSpencer) reported@hbomax Your live stream of sports games are unwatchable. Commercials play fine (of course), pregame and intermission is fine, but actual game play is dog $hitt. What are we paying for?! Fix it. Please and thank you.
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Spicy P (@Peletta_33) reported@paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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Chris Atkinson (@Stoph76) reported@tntsports Just getting a 404 no page error. I'd heard that you could access tnt through @hbomax without subscription, to watch the #cycling but it just says you don't subscribe so was just checking if you needed to or not. Thanks
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Carlos Munera (@cfmun_) reported@GameOfThrones @hbomax Getting this ******* destruction of George’s work a few months after AKOTSK is literally like a divine punishment.