HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (33%)
• Crashing (25%)
• Buffering (22%)
• Playback Issues (18%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Gland	Playback Issues	7 days ago
Perth	Sign in	8 days ago
Paris	Sign in	21 days ago
Frontonas	Video Quality	24 days ago
Montpellier	Playback Issues	1 month ago
Tijuana	Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wanderleave (@wanderIeave) reported 2 minutes ago

  The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 4 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 7 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  Johnny Nil (@Johnny_Nil) reported 10 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  Ami 🐘💕 (@Love_Beauty329) reported 13 minutes ago

  Yall see this @hbomax … fix it!

• 
  Daniel James (@DoubleDJames76) reported 14 minutes ago

  @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

• 
  iced.teaa (@alexoceann) reported 14 minutes ago

  @HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?

• 
  kp (@pmsawyers) reported 16 minutes ago

  @Chameleon777771 @hbomax the way you always have the worst takes is truly astounding

• 
  🪖 Mr. McThangums 🪖 (@crispystuff1) reported 18 minutes ago

  @hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 18 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  ⛈️Dakota🌪 (@CSXK921) reported 19 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  finnie (@kimicaraz) reported 20 minutes ago

  @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

• 
  Sheri Bassham (@sheribassham) reported 20 minutes ago

  @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

• 
  Evil Dead (@EvilDead) reported 20 minutes ago

  @revecinemas @hbomax help her out.

• 
  scott ziff (@conedx) reported 28 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  MORTY (@GoMortGo10) reported 29 minutes ago

  @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

• 
  Crystal (@crystalthebell) reported 31 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  Shelf Dive (@shelf_dive) reported 39 minutes ago

  @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

• 
  Lucky (@ThatSpeshoGuy) reported 40 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  LocalHooker (@LocalHooker1012) reported 40 minutes ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  Jack Logan (@jack4u2b) reported 40 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  Stu Wright (@StuW87) reported 42 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  GREEN LANTERN ꗞ (@missgagahoe) reported 42 minutes ago

  @G_O_A_T_Lantern @JamesGunn @hbomax Mind you he did a similar character to hal (peter quill) idk why he didnt just do what he did for peter but with hal. Both pilots on a spaceship (milano, interceptor), both have daddy issues, both old, both have similar appearances and personality, both have that earth-boy charm

• 
  Megan (@Megan920778) reported 46 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Anna-Lena (@AnnaLenaSthl1) reported 51 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  Stu Wright (@StuW87) reported 51 minutes ago

  @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

• 
  Lauren (@catzandcookiez) reported 54 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  Geofutures (@Geofutures) reported 55 minutes ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported 58 minutes ago

  @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

• 
  GreenBean24 (@GreenSwag24) reported 58 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it