HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Crashing (25%)
• Buffering (20%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	11 days ago
Frontonas	Video Quality	13 days ago
Montpellier	Playback Issues	22 days ago
Tijuana	Crashing	24 days ago
Le Teil	Playback Issues	25 days ago
Sainte-Marie	Crashing	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  btmartin236 (@btmartin236) reported 3 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 3 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  Cicero (@cixmig) reported 6 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  Crystal (@crystalthebell) reported 11 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  .Gi. (@lahoztia_) reported 13 minutes ago

  @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 13 minutes ago

  @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

• 
  Jason Green (@jasongr123) reported 16 minutes ago

  @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

• 
  Stu Wright (@StuW87) reported 16 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 21 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  Evil Dead (@EvilDead) reported 22 minutes ago

  @revecinemas @hbomax help her out.

• 
  Chief Rocka (@ishnateh) reported 24 minutes ago

  @hbomax fix your stupid app

• 
  Kev (@ItsMeKevs19XX) reported 25 minutes ago

  @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

• 
  Bekou Movies (@bekoumovies) reported 26 minutes ago

  After having it for almost 3 months I cancelled @hbomax as its One of the worst streaming services of all time , the movie library is beyond **** and you can’t find a lot of the good WB movies anyway It doesn’t even have the Batman animated series or even looney tunes , It Doesn’t have BvS extended cut or a lot of the other DC movies , Absolute ****** steaming service

• 
  J (@RevengersW7447) reported 26 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 27 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  King Stock (@KingStock69) reported 29 minutes ago

  @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers

• 
  Johnny Nil (@Johnny_Nil) reported 35 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  Heywood Jablohmi (@Un4goten_Syn) reported 35 minutes ago

  @hbomax @HBO Choices for Vernon and Petunia are questionable considering that Vernon isn't a large beefy man and Petunia looks like a goddamn serial killer. There's other issues but I'll leave it there today.

• 
  Benjamin Ditka Johnson (@matteberfluser) reported 35 minutes ago

  @hbomax Wow, this looks awful!

• 
  Frontman (@GGFrontman) reported 36 minutes ago

  @RickandMorty @hbomax Why make a spin off of the most boring character who has terrible episodes

• 
  Zoe Sanderson (@zippyzee) reported 39 minutes ago

  @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

• 
  Erik F. (@The_Mr_Erik) reported 39 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  Lucky (@ThatSpeshoGuy) reported 39 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  brooke byrne (@brooke_byrne) reported 41 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 49 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  Stu Wright (@StuW87) reported 53 minutes ago

  @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

• 
  Tyler (@tylermcg97) reported 55 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  Damon Moffatt (@MoffattDamon) reported 57 minutes ago

  @hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!

• 
  Winners Take All 🏁 (@P1Flag) reported 60 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  Bruv-Meets-World (@BloodOfGermany) reported 1 hour ago

  @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.