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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues | |
| Holly Ridge |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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B.N.BlithedeCarona
(@myblackassmind) reported
@hbomax I am angry that I can stream the awful Batman movie but not Everything Everywhere All At Once 😭 WILL WE GET TO STREAM THAT TOO?!
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The Real PizzAndy 🇺🇦
(@Real_PizzAndy) reported
This is not uncommon and I'm getting tired of it. This goes for streaming platforms especially. If my account is based in the US, and my IP is US based, there should be no issue It's one check. Not difficult. You don't need to know specifically where I am @Hulu @hbomax @amazon
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Auntie Em
(@IAmGoldenHolden) reported
Hey @hbomax can you fix your app so it doesn’t freeze every 20 minutes?
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Ryan Strong
(@rstrong74) reported
@hbomax is there fix coming for the Apple TV app? It crashes every few minutes.
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booman
(@StreetyLikesWii) reported
@yurr_Fakey @hbomax @HBOMaxHelp Apparently it’s a glitch tho so it should be back soon
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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Bethan
(@splash_of_blue) reported
Never mind the wizard transphobe lady trending, when will @hbomax #RenewOurFlagMeansDeath? I've had a terrible day, tomorrow will be terrifying, I need to know about the stupid gay pirates show.
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DOINK!🇿🇼
(@BobDeCaprio) reported
@HBO @hbomax Looks terrible
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Top ten N word
(@FuckWityaboi___) reported
@Blandixxx @hbomax @HBO hbo max help doesn’t even know it said delete the app and it didn’t work😭😭😭😭😭😭
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DAVIDASEM
(@DavidAsem4Gov) reported
@hbomax att servers better being zuesed?
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Almheiri
(@MBZ19988) reported
@AppleTV @hbomax One of the oddities and wonders is that I have a problem with my iPhone X, which is face ID. It is because of the hard ware, and the problem originally belongs to Apple, as I have nothing to do with the problem, and it is a general problem and in most iPhone X devices.
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Q*Bert
(@QuinCunning) reported
@ThreeBusyDebras @adultswim @hbomax This is going to start playing in the back of my head whenever I start disassociating at work
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tomin
(@tominkozhimala) reported
@KevOnBrand @magnumrulz @hbomax I'm having the same issue. The app will not work on any of my Android devices when connected to Wi-Fi. Over cellular is just fine. Connecting to a VPN works fine. Seems to affect smartphone and Android TV versions of the app.
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David Llama
(@davidllama) reported
@realalecberg @hbomax wont work… and I really wanna watch Barry
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Todd Erwin
(@Toddwrtr) reported
@RokuSupport So a member of your team informed me today that the HDR issue currently plaguing both @paramountplus and @hbomax will not be resolved until August? That is 8 months for P+ and 3 months for HBO. Completely unacceptable!!
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Mx. White
(@Nayade_bleu) reported
@221_Otsanda @blackbeardsbby @hbomax Also since Vico said they would like Izzy and Jim to interact, I mean, just imagine Izzy going through crisis/life changing realisations and for some reason the only person around who could help him is… Jim
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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Rich Wahmhoff
(@RichWahmhoff) reported
@hbomax I have nothing but problems watching HBOmax on my tv using a AppleTV. Just spins. Internet is fine for Amazon,ESPN,Disney,Netflix, etc. HBOmax is bad. Going to end up cancelling since it’s so frustrating. Here is the current issue. P-938b6650-8973-4210-83a3-b68b63a4d600
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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Jakub K.
(@qbagenu) reported
@hbomax I try to watch offline, download to the app earlier, and now when I try watch Your app crash. Every single time. Good job.
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Top ten N word
(@FuckWityaboi___) reported
@HBOMaxHelp fix the boondocks 😭😭
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feochadn 🌻
(@feochadn) reported
@HBO @hbomax Fix your air dates, one of them is still wrong. Also, app listed April 26?
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Almheiri
(@MBZ19988) reported
@AppleTV @hbomax When I went to the Apple store, he asked me to pay $160 to solve it. Wow, it is not fair and it is a monument to people. You are the cause of the problem and we are paying. Why?
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chumb
(@chumbert3124) reported
@HBOMaxHelp why does The Larry Sanders show look like it’s at a really low quality? I know it’s not bc of my network connection because everything else looks fine, but every episode of that show is at a low resolution and low frame rate
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Deshawn lyons
(@Deshawnlyons24) reported
@hbomax where tf boondocks at I was watching it then it said error and I restarted it, searched it and it was gone
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Gentlebeard ☠️🏳️🌈 Kink Sommelier
(@Gentlebeardofmd) reported
@blackbeardsbby @hbomax #ReneweOurFlagMeansDeath because I want to see how Lucius came to work for Stede
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Wren
(@mer_d3r) reported
@OFMDCrew @hbomax damn im seeing like people with like 60 rewatches… respect for that 1 fam, i work all day😓. #RenewOurFlagMeansDeath @hbomax
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Mx. White
(@Nayade_bleu) reported
@blackbeardsbby @hbomax Izzy's "redemption", like, he could still be a **** idc, but he deserve to get a chance to heal too, I think it would be cool if he realises by himself (maybe with help, but like, he realises it) that his relationship with Ed is toxic #RenewOurFlagMeansDeath
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Top ten N word
(@FuckWityaboi___) reported
@HBOMaxHelp @downbaddudes i didn’t work bro fix it