HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/29/2026 08:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHolly Ridge Buffering
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
AustriaInnsbruck Crashing
United StatesCrestview Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • methankiss #savelegacies | stream legacies on @netflix (@methankiss) reported

    mg helping ethan by giving ethan his blood but ends up in limbo anyway but he comes back cause the blood did work and he’s a vampire 🤔@netflix @warnerbrostv @hbomax #SaveLegacies

  • itsonlymoz Moz 💽 (@itsonlymoz) reported

    **** @hbomax I downloaded a movie and that **** glitched tf put fix yo app

  • teewallace Tyler Wallace (@teewallace) reported

    @hbomax y'all have created the worst xbox app of all time..tell the higher-up's please?

  • arm12085 Adam (@arm12085) reported

    @HBOMaxHelp I’m guessing there is an issue with @hbomax this morning? All I’m getting is Error an unexpected error occurred while running HBO Max

  • champchristof Champ Christof (@champchristof) reported

    @hbomaxmovies @hbomax Terrible ... Not any secrets revealed in the movie 👎

  • elizabethesther Elizabeth Esther (@elizabethesther) reported

    @AmandaHeldOpelt @hbomax The book was FAR superior to the show. The show was ok. But since I loved the book so much, I couldn’t help but be disappointed.

  • NCmylo nileCmylo (@NCmylo) reported

    @FreeGirlNowNYC @hbomax Me too!!! Same. Their error message implies that it’s my/our WiFi.

  • MariaJo71526514 Maria Jones (@MariaJo71526514) reported

    @HBOMaxHelp @DreAllDayO Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Unitechnocrack by a friend and they were able to resolve the problem.

  • gurubujo Chidinma (@gurubujo) reported

    @hbomax please fix the user experience on your streaming site 😩😩 Your users are struggling.

  • 4_americasteam jeremiah Dallas Die Hard (@4_americasteam) reported

    @HBOMaxHelp is the app down?? Mine not working

  • magemasher13 Felix Fungible (@magemasher13) reported

    @HBOMaxHelp My wife was watching full house and other things. On the ps5 app everything looked be around 720p, blurry and awful on a 65”. On the C1 all the programs appeared to be UHD. Definitely not caused by the tv being on game mode, because we switched to calibrated.

  • itismerissa Marissa Schreiber (@itismerissa) reported

    @HBOMaxHelp @freakosuave813 MY APP KEEPS FREEZING ON MY NEW SAMSUNG TV. HELP.

  • PressWm A Buckeye 🅾️🏀🏈 in Manhattan 🗽 (@PressWm) reported

    @FreeGirlNowNYC @hbomax It’s awful

  • CaptRabies Brit (@CaptRabies) reported

    Idk who did the subtitles for Degrassi on HBO Max but ive seen errors in every episode and they change the context of the scene… i cant post screenshots atm bc im working lmao but pls @hbomax fix this thanks

  • luvnlife15 Lisa Payne (@luvnlife15) reported

    @hbomax Playback failed issues for weeks now. Followed all the troubleshooting steps...nothing is working. Wtf???!!

  • MonteverdeTom Tom Cox 🌳🌒🌈☯️✝️☮️ (@MonteverdeTom) reported

    @AmandaHeldOpelt @hbomax Kept bracing myself for a Walking Dead moment of humans being horrible but it never happened. Even the worst people showed signs of improvement.

  • therealchipster Chippy (@therealchipster) reported

    @Cabanaboiscoot @hbomax @wbd I honestly think the reason it’s taking so long is because they have to work out everyone’s schedule to make sure they can actually shoot it before they commit to it officially. That’s what I hope anyway!

  • bIackbonnet_ ash 🏴‍☠️ | stede bonnet’s pr manager (@bIackbonnet_) reported

    i know it's not rainbow capitalism month yet but if @hbomax could go ahead and renew ofmd today since it's looking like it's going to be a slow day at work i'd great appreciate it thanks fam.

  • SirKnig28533376 Sir Knight (@SirKnig28533376) reported

    This was the worst remake ever!!!! #Firestarter @hbomax

  • beyoncechelseaa beyoncé🌻 (@beyoncechelseaa) reported

    why is @hbomax buffering so much? hulu netflix and disney+ work perfectly fine but hbo wanna freeze every 3 secs it’s really irking my soul

  • Skriforesdice Skrifores 🏳️‍🌈🏴‍☠️🏳️‍⚧️🍊 (@Skriforesdice) reported

    @hbomax Look let’s be real here I need a timeline on when you’re gonna announce OFMD ‘cause I got work in the morning.

  • Alec_Stewart77 Alex Stewart (@Alec_Stewart77) reported

    @HBOMaxHelp We tried that, and same issue. It is a Samsung TV.

  • 3n3rgy_turtl3 Mobile Suit Glizzy Response Team (@3n3rgy_turtl3) reported

    @HBOMaxHelp The app crashes on both PlayStation and Xbox fairly consistently, the ui is less than easy to navigate. It’s riddled with errors that offer no suggestion on how to fix the problem

  • bIackbonnet_ ash 🏴‍☠️ | stede bonnet’s pr manager (@bIackbonnet_) reported

    @robotpinemarten @hbomax i just KNOW i'm going to be at work or asleep when they do and it's literally my biggest fear.

  • bIackbonnet_ ash 🏴‍☠️ | stede bonnet’s pr manager (@bIackbonnet_) reported

    i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.

  • bIackbonnet_ ash 🏴‍☠️ | stede bonnet’s pr manager (@bIackbonnet_) reported

    i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.

  • ImYourNanaNow ImYourNanaNow (@ImYourNanaNow) reported

    Hey, @hbomax ! My friend @cstjonstable just got the job offer she's been waiting for and now she's going to work with me! We need more #OurFlagMeansDeath to geek out over together so we don't run out of things to talk about!

  • Alec_Stewart77 Alex Stewart (@Alec_Stewart77) reported

    @HBOMaxHelp My stepmom was trying to watch The Flight Attendant, and the language wasn’t in English yet the language is set in English. Can you please fix this.

  • itismerissa Marissa Schreiber (@itismerissa) reported

    @HBOMaxHelp i did both of those things. not working.

  • Blacksparrow86 Michael J. Gutierrez (@Blacksparrow86) reported

    The #WeOwnThisCity finale was 🔥. @hbomax continuing to deliver quality content!