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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Griffin
(@Anthony82778537) reported
@HBOMaxHelp You think I don’t know how to brighten my tv bruv the editing in HOTD is just terrible
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phxleadfarmer
(@MartinByrum) reported
@HBOMaxHelp Hey HBO Max. I know it was a “creative decision” that HOD was so dark last night. That doesn’t make it any better. Similar decisions made GOT finale awful.
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JustAnotherSportsGuy
(@PaAlbatross) reported
@HBOMaxHelp Samsung QLED 4K UHD streaming with the HBO Max app. Some shows are now not working and others are. It’s random. What’s the deal?
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LaikaL
(@LaikaL2) reported
@LouisV1099 @hbomax sucked, and I assume they didn't follow anything about the original source material. Which TLOU seems to be doing just fine so I don't see what's your problem with it.
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LaikaL
(@LaikaL2) reported
@LouisV1099 @hbomax Because its a completely different medium??? if they were to literally copy the story 1:1 and put it into a show format it wouldn't work, how does that not click in your head? also Tess is literally a plot device in the game, they could tell so much more about her backstory-
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Sarah S
(@Sarah_Stu3) reported
from
Cleveland Heights, Ohio
Thanks twitter for letting me know my tv is, in fact, not broken @hbomax just needs to turn on the f*cking lights
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KG (she/her)
(@goodergreater) reported
@HBOMaxHelp @zephyr757 It was one that could hide any issues with the cgi more than some big bold creative choice.
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PortBeggarDestroyer
(@PCisInferior) reported
@LaikaL2 @hbomax They look absolutely nothing like them. That's the problem. Ellie isn't meant to look like an ugly little boy, and Joel isn't meant to be hispanic. I'll write it off because it's clear that they chose actors that appeal to the masses rather than fans of the actual game.
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John Balingit
(@bigbirdbigeggs) reported
@HBOMaxHelp @CVIKIS We’ll, please get more creative real quick, because that sh*t didn’t work. Why couldn’t be torches lit when it’s night time. It’s a damn castle. Was it a creative decision or just pure laziness????
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Josh Roth
(@Josh_G_Roth) reported
@hbomax you simply have to fix the streaming on your app. There’s no reason it can’t load like Netflix, Disney+, Paramount+, Apple+… see where I’m going with this?
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Robert Schulke
(@SchulkeRobert) reported
@HBOMaxHelp Yes. Did it all. Made sure I’m current on all software updates. Bandwidth is good, enough that your competitors’ app run with no issues. This is a chronic problem with your app. Try testing it on an iPhone 6s, using 4GLTE with 4 bars.
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lemongrass locs
(@CiMeTravel) reported
Once again.. for as expensive as @hbomax is… we should not have this many technical issues. And it takes so long to load up. 😤 I’m just a mom tryna stay up late and watch good tv. Come through for me please.
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bunnicula
(@eboldy) reported
@pjbreenphoto @hbomax @HouseofDragon fix your editing guys
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The wanderer
(@thewanderer2020) reported
@zephyr757 @hbomax If you had trouble for the whole episode, you may need a new TV.
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kevin hill
(@Khill9981) reported
@VAWeisman @HBOMaxHelp I have had this issue before with firestick, it ended up being the firestick was to old and could not handle the higher bitrate HBOmax moved to.
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Commander King
(@CoachKing33) reported
@HBOMaxHelp Thanks for reaching out, not sure what the issue was but it fixed itself… the last 10 minutes of #HouseOfTheDragonHBO tho, whoa! 🤯
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Casual Pro Props
(@thecasualprops) reported
@HBOMaxHelp trying to watch the new House of The Dragon episode on my Xbox Series S but frame rate is insanely delayed and choppy. Makes it nearly impossible to watch. No other show on HBO is giving me the same issue.
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LaikaL
(@LaikaL2) reported
@LouisV1099 @hbomax be the most important thing in this show, is them nailing their relationship in the game. If they can do just that who gives two flying shits if they don't look like carbon copies of character who aren't real? if that's your main problem you really need to get your priorities-
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Sebastian Castellanos
(@geekphotos1424) reported
@hbomax This honestly doesn’t look terrible. I guess we’ll see
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wadewilson
(@wadewilson4565) reported
@HBOMaxHelp @MrsTheDagel Has a fix been found for this?
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PortBeggarDestroyer
(@PCisInferior) reported
@LaikaL2 @hbomax They look absolutely nothing like them. That's the problem. Ellie isn't meant to look like an ugly little boy, and Joel isn't meant to be hispanic. I'll write it off because its clear that they chose actors that appeal to the masses rather than fans.
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Hippypunk
(@Hippypunk1) reported
@HouseofDragon @hbomax Yawn. The writing is terrible. I wanted to like it.
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Pessimistic Raider Fan
(@aiden_armstrong) reported
@hbomax you’ve truly created the worst steaming app of all time. Congratulations.
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Targaryen is VIPs
(@hainetane) reported
@INEJSKNlVES I hate that I need to adjust my mobile phone's brightness into the highest one. And it did not help much @hbomax
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Robert Schulke
(@SchulkeRobert) reported
@HBOMaxHelp Developing on the latest hardware and OS with screaming bandwidth is a deadly quality trap.
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Leiomy’s Scream
(@Charmelzzz) reported
@HBOMaxHelp @CVIKIS FIX IT WE CAN’T ******* SEEE
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Risviltsov (Official)
(@Risviltsov_Off) reported
@Jbn024 @hbomax @CielValkyrie could ya help a friend out? maybe retweet or somethin, if it ain't much trouble?
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Pía Fouilloux
(@piafouilloux) reported
from
Brooklyn, New York
@hbomax Is the service down? It’s not working in NYC
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Zack
(@Zack_Locklear12) reported
@HouseofDragon @hbomax why do u insist on having the episodes so dark that it is impossible to see anything? You didn't learn from the awful The Long Night episode?
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Tacomaster Studios
(@TacomasterTwit) reported
@CartoonitoCN @hbomax i know PBS is kind of an issue, but will SS ever air on Cartoonito on Cartoon Network? Cause if not, that's a huge missed opportunity. Hell, I wouldn't mind if new episodes only came to CN AFTER PBS.