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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Jeffries
(@kylej2014) reported
@HBOMaxHelp I DO NOT HAVE THE OPTION OF SIGNING IN. no button to push to sign in and i am not signed in to another account as I already singed out i just cant sign back in.
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Kiep
(@kieppppp) reported
@hbomax im trying to watch hbomax on tv but keep asked to enter code, i don't have a code, how do i fix this
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Llanes
(@tllanes) reported
@Ron_L_Perkins @hbomax Carl Perkins? Yeah there are several bootlegs but low quality and none of them are complete.
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Jonathan Green
(@wdverocks666) reported
@tabithamiriam @hbomax I was able to recover my hacked account with the help of @craig_cyber on Instagram. He is trusted and legit. Contact him. Am sure he will help
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Jay Force
(@Jayforce) reported
@uninterrupted @jemelehill @hbomax The "music industry" in today's era dictates who's seen & heard in the mainstream. There's far too many talented artists that don't get the platform. With sports you can't deny talent, but with the "mainstream music industry" its the worst it's ever been.
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vince 👾
(@VincentMento) reported
@YosephMcBroseph @hbomax HBO Max is king for content but holy shiitttt that app needs work.
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MCR
(@MCRiveram) reported
@hbomax I'm canceling my @hbomax, this is disgusting, awful, mean and unacceptable!! Who ******** you think your are to use children make fun of them while making profit of the privacy!!! Creepy ******* adults!! #stopbullying
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The Raven
(@TheRavenOf1916) reported
@Skullgrin140 @OlynxA @hbomax Those are out there though. I suppose they aren't main stream, but they're out there. The issue isn't necessarily adult animated shows, its just the mainstream audience as a whole. Networks are way more likely to green light comedy shows than anything else
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The Raven
(@TheRavenOf1916) reported
@Skullgrin140 @OlynxA @hbomax I 100% agree, but in this one instance, The last 5 episodes whole heartedly feel like a different show. The first 4 are the roughest, but I will say, just give it a shot and then see for yourself. The art is 100% awful though
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Melissa M.
(@melissa_artemis) reported
@TignBootzz @hbomax I have the same problem. It It freezes when we try to watch something or there's audio but no picture.
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Isaiah
(@zaywap96) reported
@hbomax ima need y’all to fix rush hour 2
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Jolene
(@SouthernConLady) reported
@hbomax ‘s RokuTV app is gawd awful. FF and Rev need to be better.
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Santiago Orbe-Medina
(@santiagorbem) reported
from
Quito, Provincia de Pichincha
@HBOMaxHelp hello ! I cannot pay with any card the subscription of this month. There’s alway a message showing an error.
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Wagnum Opus
(@Wags_Official) reported
@Brian81277 @hbomax No it the rewind and FF features. It’s not responsive. It’s terrible. Clunky. Piece of ****.
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SafeDom
(@HyperionDom) reported
@hbomax Car crash 💥 hopefully the end of the writers career.
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MikeDunnMedia
(@media_dunn) reported
@hbomax This is the worst app I’ve ever used on Roku. It crashes every single time, skips and won’t play. Please fix this.
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tri$ten
(@tr1stenn) reported
@HBOMaxHelp Please look into the problem that hbo max is having on consoles. It crashes immediately after opening every time and gives an error
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Morgan Cate
(@MJCate) reported
@hbomax This is terrible. HBO you need to stop. This is not okay.
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the bimboification of eddie kaspbrak
(@baldingdnp) reported
@hbomax fix ur app it literally never works
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vince 👾
(@VincentMento) reported
@YosephMcBroseph @hbomax Incredible. That is awful I'm so sorry
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Herstory Alvarez
(@herstoryalvarez) reported
@hbomax the app is having issues projecting the visual, but I can hear my selection. The hbo max has no easy way of finding help. Do you have tech support line?
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🧞♀️
(@lukeskyewalka) reported
HBO MAX is literally the worst app. I can never just watch **** on there the mf is glitching. Y’all have too much money for this app to be so *** @hbomax
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Wagnum Opus
(@Wags_Official) reported
@RamTommyInLA @hbomax FF and rewind and pause isn’t responsive at all so you can’t actually use it. Big problem.
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Katie
(@KatieKedavra) reported
@hbomax so when are you going to actually fix the error after watching like 2 episodes of something???? It’s been going on for months.
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Ricky $****
(@_NonFactor) reported
@hbomax fix the audio on Rush Hour 2, I been trying to watch it all week
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😂😂
(@chrissyisms) reported
@zannapics @hbomax @HBO I remember well. The price gouging was terrible… 😒
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tabitha martin 💫
(@tabithamiriam) reported
So my @hbomax account was hacked three days ago and it still isn’t fixed and I’m pretty pissed bc im paying for a service that a complete stranger is using. How is it taking this long to fix this?!??
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Trey Broussard
(@treyb_) reported
@HBOMaxHelp I’m using an Amazon Firestick 4K and Dolby Vision is not working. Regular HDR turns on instead. My TV is an LG OLED CX. Please fix.
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Marky Mark
(@markymarkfunkin) reported
@farrahsafiakhan @hbomax @nbcsnl People living in a fantasy world inventing “absolute” rules about jokes encapsulates everything that’s wrong with society today. 💯 You are the worst type of person Farrah, and I resent the internet for ruining society by giving people like you a platform and voice. 👍
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🕰🌼 gretchen 🕰🌼 🇺🇸
(@gretchiekc) reported
@superscuba83 @hbomax @GaryJanetti all of them should be ashamed of themselves for parodying real children. I guarantee you MM would take MASSIVE issue if it was Archie…hell Orlando Bloom and Sophie Turner wouldn’t like a show about their kids either. It’s gross.