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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (30%)
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Buffering (19%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering | |
| Bangor |
Playback Issues | |
 Reynosa |
Crashing | |
| Fort Worth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ashtoric
(@Ashtoric) reported
@HBOMaxHelp just a week ago I was able to access my downloads offline, and now offline im getting errors I can’t connect (of course) and I can’t access downloads.
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Alex_LFR
(@Alex_LFR) reported
@hbomax Not really. My only question is why we are trying to #SaveGentlemanJack when it’s high quality content and you let it sink
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Efam
(@Chief_Eef) reported
from
Houston, Texas
@HBOMaxHelp Are ya hiring cause I can fix this right now. Let’s build fam. Trust.
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Sam Spencer
(@packerfansam91) reported
Day 6 regarding the recent @HBO slate of programming. So much, the vast majority, of @GameOfThrones was so wonderful and fantastic. But the conclusion was awful and horrendous. It needs to be fixed. Daenerys *NEEDS TO BE* in the new Jon series. God bless. @hbomax
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Callileah 🏞️ 🏕️ 🍀 🇺🇦
(@Callileah) reported
Hey, @HBOMaxHelp I haven't been able to Stream today/tonight (Thursday July 21, 2022). You're entire Website has been completely DOWN. Not even an Error Message.... What's is going on???
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Jesse
(@Jesse95670240) reported
@HouseofDragon @hbomax GOT is dead, constant inconsistency and terrible changes to an incomplete story. Why would this be any different? One of the most talked about shows faded into nothing after season 8 because they didn’t have source material. Let it die.
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Lisa hIfearnáin
(@LisaHeff86) reported
@hbomax When I watch shows lately,I notice I'm missing the last minute or two of episodes because the app is jumping ahead to the next one. What might be the issue?
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KaliMari
(@kaliflowa1) reported
Trying to watch Last Night in Soho on @hbomax and the playback is so choppy that I’m getting a headache. Please fix these issues instead of just blaming everyone’s internet connection. No other streaming services lag like this and I would expect better from HBO 😞
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DayDayMiMi
(@DayDayBravo) reported
Nobody will help. I have had this app since the countdown for it. This is ridiculous. @HBOMaxHelp
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rey
(@dustoffthehigh) reported
@hbomax HELLLO?????????????????? please fix your **** i'm begging
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Peach⁷
(@RaineDeveaux) reported
@ATTHelp @hbomax WTAF?? How many times do I need to login??? And one typo and ATT says...looks like you've tried to log in too many times. BS!!!!!! Netflix it is.
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Callileah 🏞️ 🏕️ 🍀 🇺🇦
(@Callileah) reported
Is anyone else having issues with Streaming HBOMax? @HBOMaxHelp
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DOM
(@domabailey) reported
Hi @hbomax, Dominique here. I sent you a message a few months about the sequence of A Different World, S6. The episodes are out of order. Can this be fixed soon? This error makes sleeping with the TV on a bit challenging. Thanks!
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DayDayMiMi
(@DayDayBravo) reported
@hbomax @GooglePlay I pay 15.00 for subscription through app store... it shows its paid. But when I open app it says I need to pay still... None of the links help w this exact issue.... I'm now losing time I've paid for... that will not be returned. I have emailed everyone. 0
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Mel D
(@mellowishdrama) reported
@HouseofDragon @hbomax hey remember when hbo let game of thrones go from the best show ever to the biggest piece of **** on tv ever in one and a half seasons? well i do. a prequel to the worst ending ever is a pointless waste of time.
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rey
(@dustoffthehigh) reported
@HBOMaxHelp did all of that and it's still not loading for me. can't send the e-mail address because i connect it with my cable. so it's not on my end where it's screwed up. it's on your end. so please fix it. this is very aggravating. i'm sick and all i want to do is watch friends.
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Dr. S
(@DemocratinAZ) reported
@HouseofDragon @hbomax Will it have the same Ending as GOT? Then no thanks. I still think you should go back and fix the ending.
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Shauna Alexander
(@sparkedheart) reported
@KateGardiner honestly just turn on @hbomax and watch everything they have. all the content is quality
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mahmmud.mouusaawi
(@mouusaawi) reported
@hbomax @tiktok_us @PLLonMax hello! my tiktok got banned out of nowhere i have over 1000 likes and i got banned out of nowhere???? TikTok please help!!! i have sent hundreds of feedbacks
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Josh Williamson
(@GrownupHaircut) reported
Whatever the @hbomax website crew did recently, THANK YOU! It finally runs smoothly in Chrome on my ancient mac without performing some elaborate ritual just to get past the login screen.
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HBO maxPop
(@HBOMaxPop) reported
@fboyisland @hbomax garrett = our best and worst nightmare
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DayDayMiMi
(@DayDayBravo) reported
I will cancel if I can't use. This is ridiculous. Zero links to any help on this issue. 15.00 a month is pretty high to be missing out on or making such a mistake. I have screen shots of payment and subscription losing PAID TIME. @hbomax @GooglePlay
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Tancredi Lucullus
(@SecundusGaius) reported
@hbomax I have moved from a country with HBO Max to one without it. I need to cancel my subscription, but whenever I try to sign in to do this, it will not let me and tells me that it is not available.
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Moe
(@JeremiahRow) reported
Is @hbomax broken for everyone else? PC with Chrome.
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emm
(@ranbloomss) reported
yo @hbomax your site is still down. please fix it
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JanellWhitehead
(@Janell_Whitehea) reported
@BatmanvSuperman @hbomax Who will help me with advice?
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Zane LaRue Dickleson
(@ZaneLaRue) reported
@hbomax y’all got any budget left to like make the pause button work? Or just turn up the volume?
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r0wzy
(@r0wzy) reported
@hbomax **** final. fix it season 6,7,8
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Todd Lucht
(@wickedinfinity) reported
@hbomax House of Dragons is the worst DIY design makeover show I have ever seen.
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danny devito stan
(@bruhimvibin) reported
@HBOMaxHelp won’t let me login, it says password is incorrect but it’s not