HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/13/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (34%)

    Playback Issues (34%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (16%)

    Sign in (16%)

  4. Crashing (13%)

    Crashing (13%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Buffering
United StatesLafayette Playback Issues
United StatesProspect Crashing
United StatesCarlisle Crashing
United StatesIrving Sign in
United StatesPainesville Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • chrishamlettyo Chris Hamlett (@chrishamlettyo) reported

    So I guess Titans makes @hbomax crash? Cause I just watched two movies with no problems but now it's crashing every five minutes. Wtf. Not worth the price.

  • Villianelle3 DR.Villainelle (@Villianelle3) reported

    @HBOMaxHelp @sryimnotsorry1 I have roku. this is not a unique experience everyone has noticed. those 3 dots when i attempt to rewind in hbo i scream, since 90% of the time I get kicked out and sometimes have to restart the roku. Across all streaming services we have, Rw/ff in hbo is the worst.

  • LV1985Sosa Keiser Soze (@LV1985Sosa) reported

    @HBOMaxHelp account is displayin error 905. Cannot logging outside USA its says when im located in florida. Please provide an answer

  • RaevyneL Melissa DiBiase (@RaevyneL) reported

    @TIM_BITICI @HBOMaxHelp I strongly recommend @legit__tools he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • cierrarozay robin dabank (@cierrarozay) reported

    @hbomax I know this mf subscription is too damn expensive to not even work

  • Kodera1011 Will liberals ever accept the truth? (@Kodera1011) reported

    @Reminiscence @hbomax My problem with movies like this is I overthink them. It's sci-fi and I should just let it go. But they live in a world completely flooded. But all the buildings have power they all have food and water and bathrooms. When you flush the toilet where does your poop go. Lol

  • lilbacku noel (@lilbacku) reported

    @hbomax fix your stupid *** so

  • MsAngelaRenee Angela Renee Coakley (@MsAngelaRenee) reported

    @xubeauty06 @stillnaima @hbomax 😑 ugh! Had the same issue. (>_<)#RewindFail

  • __C0ddY C0dY (@__C0ddY) reported

    @HBOMaxHelp when will Dolby atmos work for the Xbox series x

  • lovedog7 Brian Mulligan, Minister of Loneliness (@lovedog7) reported

    @Reminiscence @hbomax Just terrible.

  • AimeeHypatia Aimée Houghton 🌨🌬🌲❄️ (@AimeeHypatia) reported from Thurso, Scotland

    @hbomax cannot cancel my subscription yet I live outside your streaming area. Every time I try to sign in and manage my subscription I’m told I live outside your service area. YES. Which is why I must cancel subscription. Help would be appreciated.

  • grantelewis granch dressing (grant) (@grantelewis) reported

    why do these billion dollar streaming services have such BROKEN *** apps like fix your **** @disneyplus @hbomax @PrimeVideo I’m tired of having to constantly reset / force restart **** due to ****** UIs

  • TeYonnaAustin Te’Yonna (@TeYonnaAustin) reported

    @hbomax y’all have good content but your app itself sucks like y’all need to work on the programming and fix the bugs

  • TIM_BITICI T I M • B I T I C I (@TIM_BITICI) reported

    @HBOMaxHelp someone hacked into my account. You’re sending an email to someone named Naomi. No clue who that is. I can’t confirm it’s my account bc someone changed email addresses. You have no customer svc avail. Im not speaking to bots and need help immediately

  • rubacalacalacas césar (@rubacalacalacas) reported

    @hbomax FIX YOUR APP!!!!!!!

  • lilbacku noel (@lilbacku) reported

    @hbomax fix you stupid app

  • bOLIVERjones Jojo the Dragon (@bOLIVERjones) reported

    @Reminiscence @hbomax it was terrible

  • J_CaLI CaliKutz (@J_CaLI) reported

    @hbomax fix the rewind feature man like wtf dude.

  • SpyderFenix Chris Duncanson (@SpyderFenix) reported

    @jcord8421 @hbomax I only get freezing issue but you would think one of the original streaming services would be better.

  • Mymelaninmonroe 💞🎀 (@Mymelaninmonroe) reported

    @HBOMaxHelp hi I’m trying to stream @SweetLifeonMax on Hbomax via the Hulu app and it’s not working at all . It doesn’t even come up in the searches can someone direct me to a link please ? My account has the hbomax add on so I’m a little frustrated and confused . Please help!

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @TIM_BITICI @HBOMaxHelp If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can

  • KhoaTVYT Khoa TV (@KhoaTVYT) reported

    @SypherPK @hbomax Saw it last week in theaters, such a fun movie, this was actually the first DC movie I’ve ever seen in theaters, sure it had some pacing issues and some scenes had bad writing in it but it was still a fun movie nonetheless

  • UrRoyalFlyness_ Melanin Queen 👑 (@UrRoyalFlyness_) reported

    @hbomax why is your app so terrible?!?!?!? Every time a new movie comes out, I can't watch it because your stupid app shuts down when I try to play it. Since the new at-home premieres started it's been awful! Get it together!

  • dontflyaway City Girl Sig Thee Stallion (@dontflyaway) reported

    @hbomax has the worst rewind feature.

  • winnythabish Winny the Bish (@winnythabish) reported

    @hbomax Please fix the rewind function. I tried to rewind 10 secs and it went all the way to the beginning. Smh

  • boytaboyer06 Yolanda Patterson (@boytaboyer06) reported

    @TIM_BITICI @HBOMaxHelp I was able to recover my hacked account with the help of @lanpartylife. He is trusted and legit. Contact him. Am sure he will help

  • EStephenBurnett Stephen (Pop Culture Parent) (@EStephenBurnett) reported

    No, I'm not saying I would do anything to my @hbomax subscription if they didn't help #RestoreTheSnyderVerse. It's just a very rough and competitive world out there in the streaming wars. Anything could happen and I'd hate to see anyone get unsubscribed.

  • enzoriverssss Enzo! (@enzoriverssss) reported

    FIX YOUR ******* DOGSHIT APP HOLY **** IM JUST TRYING TO WATCH REGULAR SHOW FUCKKKKKKKKKK YOUUUUUUUUU @hbomax

  • eek9x EeK (@eek9x) reported

    @hbomax @hbomaxhelp @aforssell Having a bunch of issues on Apple TV. Skip forward/back aren't working (can't skip intros); watched shows don't show up on "continue watching"; and even partially watched episodes manually added to my list don't pick up from where they were left off

  • DBrown098 DBrown (@DBrown098) reported

    @hbomax aye man fix the damn bugs in yall app