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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 38% Sign in (38%)
  • 30% Buffering (30%)
  • 19% Crashing (19%)
  • 11% Playback Issues (11%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Shawnee Crashing 2 hours ago
Utrecht Playback Issues 1 day ago
Melbourne Sign in 3 days ago
Aurora Sign in 3 days ago
Villeneuve-d'Ascq Crashing 5 days ago
Olímpia Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • AbsolutelyMalc1
    Inside Agitator (@AbsolutelyMalc1) reported

    @hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!

  • HellaLayzee
    Layzee Texican (@HellaLayzee) reported

    @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

  • denlucasfromnyc
    man without fear (@denlucasfromnyc) reported

    @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

  • thatsLIEf
    LIEf (@thatsLIEf) reported

    @BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑

  • joshmujuni0
    M J (@joshmujuni0) reported

    @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • AdmiralPlisken
    🐍 1776 🇺🇸 (@AdmiralPlisken) reported

    @NHemres @GameOfThrones @hbomax i think s2 though showed that the biggest problem isnt really the changes but that there is way to many writers involved and none are as good as Miguel Sapochnik

  • JaxTeller718
    JaxTeller718 ⭕ (@JaxTeller718) reported

    @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

  • modealltypes
    Shella (@modealltypes) reported

    @dearone6 @lushmylife613 @hbomax She says that, but they've been basically broke for a while now as she told her friend that he was "nickeling and diming her." In the end her biggest issue was that everything was built on a lie. She has no problem pitching in, she even said that. But Nate wanted to be the man.

  • cuzzy643
    Cuzzy643 (@cuzzy643) reported

    @hbomax Lexie getting outshined by her sister would honestly be her worst nightmare cuz she thought she left that all behind in high school. Cassie might not book the part tho if the find out abt her OF so…

  • NedPepper09
    Ned Pepper (@NedPepper09) reported

    @hgtv @hbomax HGTV should end your programs are terrible.

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax yes he lashed out against women ( langdon was dismissed fairly ), yet they won't acknowledge his issue with internal mysoginie

  • alexoceann
    iced.teaa (@alexoceann) reported

    @HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @liloslovergirl @hbomax you can acknowledge that there is an issue when the majority of the characters being written off are woc, especially when one of the is the main one and her exit doesn't make sense realistically and story driven, it's a poor lack of choice

  • jonbeadle135
    Jon Beadle (@jonbeadle135) reported

    @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • mrmightyrezz
    Project Might E. Supreme (@mrmightyrezz) reported

    @hbomax This is an apology for the awful marketing until now

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

  • aIreadyovers
    m (@aIreadyovers) reported

    @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • lahoztia_
    .Gi. (@lahoztia_) reported

    @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

  • michaelbrandorg
    Michael Brand (@michaelbrandorg) reported

    @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service