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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Video Quality | |
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
| Abtsgmünd |
Buffering | |
 Utrecht |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kiwi Dreamer🏳️🌈🇳🇿
(@KiwiDrmr) reported
@hbomax you got to fix your apple TV app. It never lets me exit, I have to force exit it every time I use it. I am almost at the point where I am just going to drop the service since other streaming apps can at LEAST let me exit the app.
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Wir Sind Korrupt
(@WirSindKorrupt) reported
@hbomax why is your streaming service sooo bad? Are you not willing to pay for faster speeds or something? Tired of paying companies for half-*** work. Making a new movie free a month means nothing if it pauses every 20 seconds.
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Atreus
(@Atreus41878825) reported
@Vintageclash @Axetrax @HBOMaxHelp Thank you for that man, I watched it on my Xbox and it worked great. They should fix the app though
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trumpdumpster
(@mbones2) reported
@hbomax what up with the white line on your app on my tv? Is really annoying and I've done every trouble shooting there is for it!
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Jose Medina
(@Joseidk24) reported
@hbomax My wife has been paying yo for like a year now just to finally watch one movie (Mortal Kombat) and you disappoint with an error! SMH!
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Jose Luis Rivadeneira 🇪🇨
(@docguayaco) reported
@hbomax @TheCW My @hbomax app won’t work outside the US. 👎🏻
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Shane Wallarab
(@fatdaddy027) reported
@hbomax I don't know if anyone else is having problems still, but Mortal Kombat continuously refreshes on my Xbox One and the sound disappeared. Everything else works, just not Mortal Kombat.
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Benjamin Falvo
(@benjaminfalvo) reported
So @hbomax app STILL didn’t work. So it’s cool. So we watched #ConcreteCowboy #ConcreteCowboyNetflix. Such a beautifully shot movie! Happy I didn’t see Mortal Kombat.
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Brad Brown
(@zoocat) reported
@brianoverbrawn2 @hbomax Generally I’ve had no issue with D+, Netflix, Prime Video, Hulu, AppleTV+, etc. on this. HBO just REALLY wants me to see those credits, I guess.
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Ashlee
(@ashlee2luv) reported
@Xfinity @comcastcares I ordered @hbomax at around 4:00 tonight so I could watch #MortalKombat it’s almost 10 my stuff still not working. 😡😡
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GAP
(@GarrettP_24) reported
@hbomax Hard to watch when your stupid system keeps pausing. When others have the same issue maybe you should address it?
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Adharsh
(@Adharsh14637989) reported
@GameOfThrones @hbomax Congratulations for the 10th anniversary of GOT, after seeing the worst ending of this series, we the fans demand a Re-release of season 8 with a proper ending. #RestoreTheGotVerse
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Jeff Kingman
(@JeffKingman) reported
from
Plover, Wisconsin
@hbomax been patient for a while now, how long is it going to take to fix this white line issue on the right side of Samsung smart TVs? Last update was 3/25/21, current version I have is 50.20.0 If that’s not current then I’d like to know, if it is then please fix this issue.
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Prosecute the GOP
(@dfcrypto1965) reported
@MKMovie @hbomax So Mortal Kombat is only playing dubbed in Spanish regardless of whether I select English or Spanish. Anyone else having this problem?
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Kaelyn Hathaway
(@KaelynHathaway) reported
@XavierCollinNZ @HBOMaxHelp Same issue on my Samsung @HBOMaxHelp
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max cornillon
(@MaxCorn) reported
@gallandguile @hbomax Worst tasting dessert I’ve had in a while.
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Балэнси-Яга
(@Michael__Hoff) reported
@hbomax The scene where Liu Kang just spams the same move a bunch of times in a row might have been the most authentic film interpretation of a game I’ve ever seen. Great work!
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Carter Anderson
(@okaycda) reported
Hey @hbomax your buffer issue getting worse today. Disconnected, reconnected, reset, but every 5 minutes lag starts. Demand may be exceeding your tech with #MortalKombat launching
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Alan Brown
(@walrusagent) reported
The only time I see anything buffer anymore is when I try to watch a new release on @hbomax #MortalKombatMovie
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eggay gonda
(@eggaygonda) reported
@hbomax I wanted to watch this so badly but streaming in on a samsung TV has the wrong aspect ratios. They all have elongated faces. Same problem with ellens design show. Only this 2 shows. How can i fix this?
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aos82
(@aos_82) reported
@HBOMaxHelp It doesn't work. I can watch 4k movies on other apps so I know connection and speed is good. I deleted app, restart roku, reinstalled app and same problem. HELP!
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Wir Sind Korrupt
(@WirSindKorrupt) reported
@HBOMaxHelp We use a PS4. Unfortunately HBOMAX is the only one we have problems with. Thanks.
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Stephen Marlin
(@StephenMarlin6) reported
@hbomax is there any reason why I can’t play @RealTimers @billmaher on my Apple TV? Not sure what is going on but basically freezes the entire HBO ap and have to restart my Apple TV. Does not do that for other HBO shows. Help.
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Twotontopher
(@twotontopher) reported
Is it just me or is this new @hbomax #MortalKombatMovie the worst one so far. Maybe I’m just not that into it.
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oojellah
(@stefanudziela) reported
@SamsungSupport @BestBuySupport we’re watching Man of Steel on @hbomax on our 82" Class Q70R QLED and we can BARELY the dialogue unless the volume is almost maxed, regardless of the audio setting we use. Suggestions? Would a sound bar help with dialogue specifically?
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dips
(@dips_mufc) reported
@hbomax what’s going on with your servers?? Cannot watch Mortal Kombat on my firesticks! Have tried on multiple devices.. get audio and no video! Other shows work...
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RIVAS
(@_Curt_2Dope) reported
@hbomax why tf don’t the app work for playstations and @PlayStation why tf can’t I watch hbo max when I download the app
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Casey Graham
(@cgrahamophone) reported
@brianoverbrawn2 @zoocat @hbomax Oh my god, it's the worst with The Clone Wars. The credits last for 3-4 minutes and there's no easy way to skip them if you miss the pop-up for the next episode. I also sent to watch on Firefox's pop-out video thing so I don't think the pop-up for the next episode even works.
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brian
(@brianoverbrawn2) reported
@zoocat @hbomax had the same issue with Disney plus, so I've just been fast-forwarding through the credits to the end lol
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Jose Medina
(@Joseidk24) reported
@hbomax Let me know how to fix the error then????