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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (34%)
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Crashing (27%)
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Buffering (19%)
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Playback Issues (15%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Walnut Creek |
Sign in | |
| Roselle Park |
Crashing | |
| Cedarville |
Sign in | |
| Centreville |
Playback Issues | |
 Lisbon |
Crashing | |
| Providence |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Kingan
(@hardjerkinsteve) reported
@RFKracing Hope Cinnamon Toast Chris wins just because of the Sponcer. I can't watch it live though because @hbomax wants more money even though I ALREADY PAY FOR HBO MAX. If this was @PrimeVideo I would have this issue because they are not GREEDY
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Netflix and Will
(@teflon_will) reported
@hbomax fix your ****
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CarryOutFucking
(@CarryOutFucking) reported
@hbomax why do the subtitles on season 2 Gomorrah only work intermittently on a TCL TV? The English dub is so bad, but the show is so good. So sad!
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SillyE^2
(@K3nzzzie) reported
@hbomax got the worst streaming service in the world, stay glitching
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J-Rod
(@80_JRod) reported
@cullycat1 @GroundPasspod @hbomax The issue w ESPN is you need YouTube TV for the center court and maybe the 2nd & 3rd big court for the AO Wimbledon & USO. ESPN will eventually be available in their own package but it won’t be cheap. But yeah can’t get Centre at Wimbledon w just ESPN+ - they know.
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Libbie
(@DoYouEvenGnomie) reported
My request to @hbomax and @jk_rowling for this upcoming HP series - please, I beg, use proper lighting! I know each book is progressively darker but I can’t see anything in the movies without maxing out the brightness on my tv and it’s still dark! Let me see all your hard work!!
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Emily Huff
(@emilyhuff717) reported
Anyone else having issues getting @LeBatardShow on @YouTubeTV or through the app @hbomax ? Doesn’t seem to be working right
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Courty
(@NascarSTARlite) reported
@hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix
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JTB♥️
(@jerzeyjaz) reported
@alea_kevon @HBO @hbomax Yeah they might need to write her off or something. It’s just not working anymore
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JTB♥️
(@jerzeyjaz) reported
@alea_kevon @HBO @hbomax Hear me out season 3 isn’t that bad or am I use to the awful writing 😭😭😭
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Laura 🦋
(@KyloElsa) reported
@hbomax No. Because JKR is harming people I love and I refuse to support her or her work.
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Marzipan 💋🌱😘
(@LadyChavira) reported
@hbomax seriously just spent over 30 minutes on the phone trying to fix the HBOMAX lagging issues -after doing all the troubleshooting I could possibly do - to then get transferred to a tier 2 specialist and get disconnected?!?!?? HBOMAX WTF?
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Jon
(@wakkabutler) reported
@hitskipintro1 @hbomax I watched 2 eps of the Hulu one that came out last year with Biel and watched the first 2 of the HBO one…kind of like Biel’s performance better. Olsen is just way too hot to play Candy. The makeup and costume work for Biel was excellent. She looked like candy
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Lynn.
(@feministardust) reported
@hulu_support @hbomax + are missing. I have no clue what characters like Eric and Pam are saying when they are speaking other languages besides English. Eric and Pam speak foreign languages a lot so it ruins the enjoyment of the show. I pay a ton of money for hulu no ads so it's absolutely terrible+
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Lynn.
(@feministardust) reported
@hulu_support Theres tons of time stamps. Contact the creator of the movie & tv show for the scripts and please fix it. Every single foreign language that several characters speak isnt there. Contact @hbomax and tell them that you need true blood hard-coded subs for all the foreign languages+
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Edward Dion Fariñas
(@edwardfarinas) reported
I’m kind of upset how this whole @hbomax situation is going. Oh great we get to keep 4k/Dolby Atmos/4 concurrent streams if we pay 20 bucks a month? Oh and guess what, now we get TERRIBLE reality shows as a bonus. Wtf? Just grandfather us in…
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Brigid Haragan
(@bharagan) reported
@HBOMaxHelp I’ve been paying $15.99 per month for over two years but tonight I’m being asked to sign in to access a series. After going thru sign-in steps twice, I’m told that i apparently do not have an HBO account. Can you help?
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Kitten T. Britches, Esq. 🏴☠️🏴☠️🏴☠️
(@KittenTBritche1) reported
@DatLe @hbomax They were called plumbers because they were hired by the White House to fix leaks. When I say leaks I mean policy leaks, too much sensitive information way being leaked to the press.
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Terry Apodaca Ŧ🌵🏴☠️
(@terryapodaca) reported
@sneakers1957 @hbomax Yeah, HBOMax dropped the first three episodes yesterday (the 27th) so this morning I got the email about it and said, heck with it, I'll watch them while I work a little (I don't work on most Fridays). They kept me interested through all three so far.
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XlandsharkX
(@xxxlandshark) reported
@Vampiresangelnv @hbomax Her suffering was the worst. Maybe Martyrs was worse. That no music, no words constant beating makes me dangerously upset. But what an amazing movie
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cat
(@shoytebag) reported
That's annoyed me so much they picked the worst lines they could for Rachel and Gar, why? They're the equivalent of having ****'s quote be "what are you an iPhone 7?" #DCTitans @DCTitans @hbomax @warnerbrostv
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simo || ▶️ MCM '23 ☕ 🏳️🌈 SMAUs 📌🏴☠️
(@omgcocaptains) reported
@InsideHBOMax @hbomax @TheWebbyAwards let's be honest, it's easy not being the worst if you do nothing at all ever
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Mark Wallis
(@Mark_767) reported
@hbomax my 76yo mom needed to change her CC# on her account and called support for help. After some conversation and no resolution she was advised to be more knowedgable about how to use her PC when she calls back. WTF?
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Joe Turney
(@JoeValrico) reported
@hbomax I'm watching Band of Brothers again because it's great, but you need to fix Epithet at the end of episode 3. Albert Blithe did not die in 48, returned to the Army, fought in Korea, and made the Army his career until his death in 67.
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Prolyphix
(@prolyphix) reported
@HBOMaxHelp trying to watch titans and its stuck in what seems to be a 4sec loop. Plays 4 sec and then starts over. Checked other movies etc and same thing. Please fix it or tell me how. Thanks!
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Ford
(@_ImFord_) reported
@hbomax is there an issue? I can’t sign in on any of my devices.
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EDW-Principle
(@EDWConcepts) reported
@DKz_137 @hbomax A tale that feeds into the toxicity of feminism, how men are willing to dive into the feminist pool. The problem w Gone Girl, it wasn't trying to be entertaining, it was simply making a point about fearing women, bc they are capable of doing anything, a theme our culture teaches.
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Mister Killjoy
(@mister_killjoy) reported
@hbomax been trying for two weeks to tell support that my hours on the phone with them is not fixing my problem and they need to refund me for a subscription that never worked. #fraud #scam
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TechRemarker
(@TechRemarker) reported
@hbomax Will the new "Max" app just be an updated version of "HBOMax" or a seperate installed app? Asking since many remotes have buttons that open HBO Max. If same app, these should still work. If new separate app, then assume all those buttons won't work?
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Laurel Zito
(@Noonlyrice) reported
@hbomax Barry is pretty good show. I was trying to watch it last night but something was wrong with the streaming it kept pausing. I had to change from Google Chromecast back to Roku again. It seemed to work this morning.