HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/10/2026 23:25

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
GermanyAbtsgmünd Buffering
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • NoraQRosa Joey, the Sad Kirb (@NoraQRosa) reported

    @Rifleman233 @hbomax The medium isn't the problem. If it's an uninteresting movie, it's just an uninteresting movie, and making it with hand-drawn animation wouldn't fix that. Both that and 3D are different skillsets entirely.

  • FunGeekZ FunGeekZ (@FunGeekZ) reported

    @RiseFallNickBck @WandW_Studios It is trivial They wanna do that? Just update your servers to accommodate the larger library @hbomax don't screw us over who pay to watch stuff

  • datspvcecxwbxy All My Homies Hate Joss Whedon (@datspvcecxwbxy) reported

    @NathanHarkins7 @hbomax So only marvel fans are allowed to have movies they love of characters they love? Snydercut proved that DC can work and not follow the Marvel formula. DC fans and directors have been dicked over by Warner, then they spit in our faces. We reserve the right to be bothered by that.

  • gushilsdorf Gustavo Hilsdorf (@gushilsdorf) reported

    @HBOMaxHelp guys I only found this handle now. Could you please follow up the thread to check this UX "error" in the browser + super wide screens. After your last update I'm not able anymore to watch movies full screen. Much appreciated.

  • ItaMasta FireLord Ozai☄️ (@ItaMasta) reported

    @hbomax yoooooo anytime I try to download the Snyder cut on the hbo Max app to watch on the plane it closes the app. No other movie has this problem

  • JustIdeals Pragmatic Ideals (@JustIdeals) reported

    @hbomax any update on when y’all going to fix the pixel limitation bug in your new UI update? Looks like it’s affecting multiple users and really makes me not want to use the service.

  • MouseFanTaryn Taryn Dwyer (@MouseFanTaryn) reported

    Super disappointed that after 10 months @hbomax still does not work on my @amazonfiretv #fail

  • DJCHIVA001 KO8E 24VER (@DJCHIVA001) reported

    @batmike_666 Plus, watch the movie to crash @hbomax

  • mikejenks101 Michael Jenkins (@mikejenks101) reported

    @hbomax can you either fix the compression and buffering issues on the playstation or get an app for the lg tvs. I have a 4k tv and I can easily watch Netflix in said 4k but hbo looks like I'm watching on 480p TV at best 720p

  • Lunchbox701 Zack Allen (@Lunchbox701) reported

    Hey @hbomax how come even though you downloaded something to your device it still wont play? Or why do you have to sign in every time I close the app? Seems like day one stuff here guys

  • JustIdeals Pragmatic Ideals (@JustIdeals) reported

    @HBOMaxHelp @gushilsdorf You 100% don’t need all of the model numbers. This is obviously affecting multiple users and is assuredly an issue with your UI code update.

  • manoroid85 manoroid (@manoroid85) reported

    @LisWonder1 @hbomax I'm almost betting itll crash again this weekend too.

  • AntonioGrac1 Antonio Graci (@AntonioGrac1) reported

    @hbomax still cannot watch @LastWeekTonight on my Apple TV... fix the navigation errors

  • HeyFranHey Francheska (@HeyFranHey) reported

    @liveloveblu @hbomax Let me see what I can work out 🤔

  • HaRVeSTMGS Sean Lathrop (@HaRVeSTMGS) reported

    @hbomax any way we could watch films at a lower quality than 4k? My internet has trouble streaming films and shows at that quality.

  • datspvcecxwbxy All My Homies Hate Joss Whedon (@datspvcecxwbxy) reported

    @NathanHarkins7 @DeaditeDerek @hbomax That’s why a lot of us are trying to teach the newcomers to not be toxic like that because it does not help at all. It was a long rally and protest for them to allow it and without HBO it probably wouldn’t have seen the light of day tbh

  • nicpederson ηι¢ pederson (@nicpederson) reported

    hey @hbomax ..i know this sounds crazy, but the "up" button doesn't work w/ your app on the @NVIDIASHIELD ..works fine outside your app ..both controllers

  • Ai_Kichona Her, She, That Btch (@Ai_Kichona) reported

    @hbomax FIX THE STREAMING LOAD

  • Twiqballer Twiqballer (@Twiqballer) reported

    Hey @hbomax — your skip intro button for the west wing is bussssted. It comes up during the recap, but doesn’t come up for the actual intro after the cold open. Fix this please and credit me and send me a $100 gift card to @Cinnabon thank you.

  • ReidWRDudar RVD the Dudar 🇨🇦 (@ReidWRDudar) reported

    @getFANDOM Not with those awful titles!!! Lol lol the BATMAN movie with DEATHSTROKE was set up. Pretty much ready to go right? Then @wbpictures & #GeoffJohns worked against BEN. That could have happened. I hope it still could maybe with @hbomax that’s a story we all want to see!

  • TheRealRickyTan Bautista (@TheRealRickyTan) reported

    @ATT Please send a message to Ann Sarnoff. We are not Toxic. We have teamed up with @afspnational to help make a difference. We hope to be able to support @hbomax for the future. #RestoreTheSnyderVerse

  • swapnil36772103 Ready The Armada (@swapnil36772103) reported

    @ATT @hbomax @HBOMaxHelp just look at the servers crashing around the world for #ZackSnydersJusticeLeague n #RestoreTheSnyderverse

  • alaw312 pandemic! at the disco (@alaw312) reported

    .@hbomax has some great content, but I can never get over how bad the user experience is. Biggest issues: - can't automatically skip intro or credits - you have to manually turn on subtitles for every new episode or movie that comes on - the option doesn't stay

  • datspvcecxwbxy All My Homies Hate Joss Whedon (@datspvcecxwbxy) reported

    @NathanHarkins7 @DeaditeDerek @hbomax Def could’ve been paced better, and shown more Batfleck to establish WHY he was so brutal and ruthless. JL definitely redeemed that as far as the bat. Ayer’s original SS was also supposed to help set up JL. they both leaned on each other so it wouldn’t have felt like it did

  • LucasFigg Lucas Figg (@LucasFigg) reported from Allen, Texas

    @hbomax your AppleTV app isn’t working. I click to play content and nothing happens, if I click again..it crashes. I’ve deleted and reinstalled, my network plays content from all other sources just fine. AppleTV 4th Gen, latest version of the app. Help!!!

  • Ezzypiccins Whose Keevo 🤷🏾‍♂️ (@Ezzypiccins) reported

    @hbomax can y’all help me?

  • DCfanJP DC Fan JP (@DCfanJP) reported

    @POP_Culture2020 @mjarbo @hbomax Matt is absolutely right. All HBOMax content is now controlled by WB. It was too late for them to stop ZSJL, but they can prevent any future Snyderverse. But cancelling our subscriptions will not work in our favor if we want to convince WB or Jason Kilar to give us more content.

  • SirRealTV1 Sir Real TV (@SirRealTV1) reported

    Im tired of seeing people complain about the 4 hour length of #SnydersCut but have no problem binging series. This is a directors cut like Return of the King. Obviously it wouldve been shorter in theaters but its not. Its on a @hbomax where you can pause it and take breaks

  • Lunchbox701 Zack Allen (@Lunchbox701) reported

    @hbomax Oh and another quick thanks for being the only streaming service I watch that has to constantly buffer

  • dbrownz28 David (@dbrownz28) reported

    @ElinAmandaOcana @bignastyii @hbomax None of that ever made sense and still doesn't. If you're a Christian, then god created you and through omniscience knew exactly how things would work out....yet created a "flawed" being so he could eventually sacrifice himself to himself to forgive us.....🤨