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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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George DeLacy
(@GeorgeDeLacy) reported
@hbomax glitch city population “skip” button
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Dylan Kilday
(@DKKilday) reported
@DetroitLieIn @dcharleyquinn @hbomax gay men that want to stop turning sweet innocent boys into men that disrespect & hurt women, then maybe you & her are a part of the problem in producing these toxic men.
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HoochieLovinLoudpack
(@Perry40oz) reported
@HouseofDragon @hbomax Looks ******, ****** cgi. Did the make this and the rings of power in the same studios and sets because both the cgi look terrible
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Eric
(@Ever19Tower) reported
@AyerTrev @HighDefDiscNews @hbomax They already made 4K discs of GOT so they didn’t have to do anything here other than put the episodes up. The hard work was already done.
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Spring Green
(@SmokieMoonpie) reported
@hbomax !!! FIX YA DAMN APP!! I'VE BEEN ON SUPPORT CHAT FOR TWO HOURS ACCOMPLISHING JACK ****!!! YOU MADE ME STAY UP SO LATE I HAD TO HEAR MY NEIGHBORS DOING THE *****!! DISGUSTING!!! YOU MADE ME UNCLEAN ON GOD'S DAY!!
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Cthulhu 💛❤️💙 - REGISTER TO VOTE!
(@Kung_Fu_Cthulhu) reported
@JamesTK98455102 @wbd @hbomax WB already tried the "spend a bunch of money to finish an unfinished director's cut" tactic and it didn't work well enough for them to justify doing more. Ayer's story is not unique in Hollywood, and unlike Snyder, he was very much involved in the making of the theatrical cut.
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cancer king
(@hrnnthn) reported
@disneyplus @paramountplus @hbomax go ahead and up your price so you can afford someone to help with these apps, THEY ARE NOT USER FRIENDLY
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Daniel Burton
(@dkburton) reported
@HBOMaxHelp I worked around the issue. It was “Bad Words.” I was able to play it via the Hulu plugin, but not via the HBO specific app.
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999 jAyR15 🤭🖤
(@Pink_Burrito) reported
Ayo, @hbomax!!! They got ‘The Raid 2’ only in Spanish and won’t allow any other language dub. This absolutely terrible VA doesn’t even match. I feel like I’m watching bad anime dubs all over again smh. All these people call about this and u still don’t fix #SMH #HBoMax #AWFUL
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Clifford Hamblen
(@CliffHinNJ) reported
@HighDefDiscNews @hbomax I purchased the first 2 seasons in UHD and it makes a big difference in video quality.
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Mari
(@Mari_miranda9) reported
@HBOMaxHelp I tried all that already and it still doesnr work
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Troy
(@Troy_McAlister_) reported
@HBOMaxHelp @chefboyarjosh Sorry to barge in but I’m having the same issue and these steps didn’t work for me :/
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Jer
(@jeramymanes) reported
@hbomax Fix your app. You have to know that people download movies so they can watch them without internet access. Right?
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𝕎𝕚𝕝𝕝 𝕄𝕔𝕂𝕚𝕟𝕝𝕖𝕪
(@willmckinley) reported
Peacock is the worst. @HBOMax @DisneyPlus + @ParamountPlus are better (for now). But the arms race of original content will continue to marginalize classics. And, since streaming made everyone think DVDs are "obsolete," we're slowly losing that option, as well.
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Robbie Holmes (he/him)
(@RobbieTheGeek) reported
I feel frustrated that I purchased for Amy @GameOfThrones on #4kBluray & now it is released on @hbomax in 4k with Dolby Vision / Dolby Atmos. The streaming experience was terrible, so I spent money for a better experience for something I already pay for. #donewhining
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Steffen Anderson
(@steffenanderso) reported
@hbomax the Playback > Autoplay Episodes feature skips to the next ep with ~3min still remaining. Pls fix
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squish 🌹
(@heroeslibrary) reported
@bulbasauer @hbomax @dcharleyquinn i won’t fix it i know it’s binge and i wing fix it
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Katydid
(@katydidyoga) reported
@OADelano1 @HBO @hbomax Hey MAGAt, fix your own problems. You know nothing of ours.
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a. cadabra
(@PoppinsMer) reported
@hbomax I honestly hate this era. I like.. LOATHE the world right now. Especially this country. All of those things? Were MISTAKES that were made decades ago. None of those things WORK. Banning, censoring and prohibition create black market criminal empires. Remember THAT part?
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shlouted
(@shlouted) reported
@NFL @Lions @hbomax Worst team gets a show like wtf
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mali ivy
(@maliivy) reported
@NFL @detroitlionsnfl @hbomax Anyone Needs a Quality Logo done?
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Mari
(@Mari_miranda9) reported
@HBOMaxHelp hi, audio isnt working. Every movie o series i play, i cant hear anything, how can i fix it
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adam silver
(@villainouscroc) reported
Like… most of the people on Dog House on @hbomax are ******* terrible and selfish. 80% of the stories are like “yeeeeah we gave it back.” **** each and every one of them
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Love, Teej 🌈
(@troyfin2) reported
@DiscussingFilm If we don't get another season, @hbomax, so help me...
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Strongfire܁
(@benyahiayanis10) reported
@GameOfThrones @hbomax it a shame to post this giff man! , just let the old season like a trophy to not post them anywher!, just post the ******* season 8 the trash garbage worst ending of all time! **** YOU AND **** YOU!!!
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Alli ⓜⓐⓡⓘⓔ 🏳️🌈
(@LackadaisicalA) reported
@hbomax So Im watching Teen Titans and it cuts off at 20min episodes when it’s supposed to be 30 so I miss the last 10min of it.. so I don’t get to see what happens in the end.. and it cuts off in the middle of a scene.. Please fix it!
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Noel El Magnifico
(@NoelElMagnifico) reported
@HBOMaxHelp seems there is a glitch when playing episodes from a series. It freeze up when playing the next episode. I have to go back replay the episode.
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Noah Levine
(@ZProductionz) reported
@KillerCritics @hbomax It's fun but wow is that movie-loving character given the worst dialogue ever.
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Kelly
(@ArendelleKel) reported
@jokesarepuny @hbomax I contacted them here and I got it fixed. We needed to update the app. We have problems with HBO Max all the time and it’s not just us. Luckily this time was an easy fix!
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Han Shot First
(@han__shot_first) reported
@GameOfThrones @hbomax Why is your web browser experience so poor. It worked great back in the HBO Now days. Now the picture quality is poor and fuzzy, the mouse cursor doesn’t hide, and if you rewind 15 seconds, there’s a 50% chance the stream will freeze.