1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HBO Max
HBO Max

HBO Max down or not working? Problems, status and outages

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 34% Buffering (34%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 12% Crashing (12%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 2 days ago
Palm City Buffering 2 days ago
Saint-Gildas-de-Rhuys Crashing 4 days ago
Leeds Sign in 4 days ago
Liverpool Sign in 4 days ago
Brackley Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLeMaika
    Maika (@MissLeMaika) reported

    @hbomax your app doesn't work. I'm getting error code 905 and error code 201. I tried uninstalling and reinstalling. Your password reset link doesn't pull up either. #HBO

  • dnd_jos
    222 (@dnd_jos) reported

    @hbomax ******* trash! Fix your bugs, i didn’t renew my subscription just to not be able to watch a thing.

  • real21k
    🤨 (@real21k) reported

    @hbomax please fix your ******* website and app it’s been an hour

  • milehighcane
    MileHighMac (@milehighcane) reported

    @hbomax is truly the worst streaming service.

  • frain_du
    ScarletDuFrain (@frain_du) reported

    @hbomax not working on Apple TV??

  • blake_kocsis3
    Blake Kocsis (@blake_kocsis3) reported

    How tf @hbomax gonna charge like 15 bucks a month and only work 10 days of that month.

  • kdmaier1
    Kim Maier (@kdmaier1) reported

    @HBOMaxHelp What's going on? why are you guys down? p-lease fix fast I wanted to watch Euphoria :(

  • swatson410
    Steve Watson (@swatson410) reported

    @HBOMaxHelp Quit cutting corners on the infrastructure. Buy some servers and get some decent load balancing.

  • trinadanette25
    Danette (@trinadanette25) reported

    @thelostsoul83 @hbomax Aww smh it might still be down in sone areas @hbomax really needs to fix the app from having these problems constantly

  • royronger
    Ray (@royronger) reported

    @hbomax fix your ******* Roku app already.

  • happy_composer
    Nic “cogtoont” Hawkins (@happy_composer) reported

    @HBOMaxHelp any ETA on when service will be back up? Any details about what the problem is?

  • ItsThatMah
    DatMah. (@ItsThatMah) reported

    @thelostsoul83 @Raphaelmorgans @hbomax The only ones I saw were to restart your device and that "some" customers are experiencing issues with their service. But 21k people have reported not being able to use it. It's not just some. It's a major outage. It's okay, it happens. But they're trying to say it's user error.

  • Zach89162609
    Zach (@Zach89162609) reported

    @hbomax FIX YOUR EXPENSIVE SERVICE NOW!!!!!!!

  • mnmskiski
    🐚 (@mnmskiski) reported

    @HBOMaxHelp @CopThese Fix it faster... it works in my phone just not my tv...

  • Fal2581
    Fal (@Fal2581) reported

    @HBOMaxHelp @scoobycide Cmon now fix this

  • Destiny_2003_
    BluntMachete (@Destiny_2003_) reported

    @hbomax Bestie fix your app I promise you it’s not my internet

  • PaulieZ33
    Paulie Z (@PaulieZ33) reported

    @HBOMaxHelp If my payment doesn't work this month, can I just tell you "my team is working on it, I'm aware. Thanks for your patience"?

  • toallasanitaria
    Lady Vulbarella 🐚 (@toallasanitaria) reported

    @amazingchase2 @hbomax @disneyplus I dislike Disney but you have a point, the HBO max app is the worst

  • cebankstexada
    Chanel Denise (@cebankstexada) reported

    @jvhghkbugvgu @hbomax It’s the most expensive streaming service I pay for and it’s literally the worst in user experience and it goes down way more often than anything else I use. They need to lower the damn price if it’s gonna be this ******. Idk who they think they are charging $14.99 for this crap.

  • Saints_Elite
    ALL DAY ALVIN 🙀🙀🔥🔥 𝘼𝙆41 (@Saints_Elite) reported

    Fix yo **** @hbomax smh

  • tyffani_cox
    Tyffani Cox (@tyffani_cox) reported

    Why is @hbomax not working? I watch @FriendsTV every night when I go to bed. HBOMax you’re ruining my bedtime routine. I can’t sleep without #friendstv playing.

  • remi_paige_101
    Remi Paige (@remi_paige_101) reported

    @HBOMaxHelp @LegitlyRight it’s not working for anyone...

  • jamiganz
    Jami Ganz (@jamiganz) reported

    @CBBclassics @hbomax I just hope I can RT myself enough times they’ll be so annoyed that they’ll have to fix it

  • jed1389
    Jed (@jed1389) reported

    @hbomax has been down for over an hour for me. About to cancel. If I pay for a streaming service, and find the time to watch something, it not working is completely unacceptable.

  • gettintip
    jarod (@gettintip) reported

    @hbomax fix this.

  • MarkLazar1
    Mark Lazar (@MarkLazar1) reported

    @HBOMaxHelp At the very least inform people on the app so they don’t think the issue is on their end.

  • kevin_nail
    Kevin Nail (@kevin_nail) reported

    Did @hbomax crash?

  • Raphaelmorgans
    Raphael (@Raphaelmorgans) reported

    @ItsThatMah @hbomax srsly every other major website or app will update people on Twitter or somewhere when they know they're having a major outage

  • MichaelOrnelas
    Michael Ornelas 💜💛 (@MichaelOrnelas) reported

    The first 10 minutes of Kimi on @hbomax were too relatable. If you work in tech you’ll feel the same. Plus Zoë Kravitz. Check it out!

  • janeorler
    Jane Orler (@janeorler) reported

    @HBOMaxHelp Pls fix rn