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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
 Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Good: vaccinated and masked
(@clgood) reported
@hbomax is streaming the @Criterion transfer of “Scenes From a Marriage” with the audio at least a second ahead of picture, and there’s apparently no way to report the problem. Really hard to watch this way.
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Bryan Petersen
(@liljuzam) reported
@TheMikeSalk @hbomax Also have airplane problems
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GlowGlow
(@SuprWomanPR) reported
@hbomax is there any problem with the platform? Can’t log in
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Stanley M Prendergast
(@SMPPhotograhper) reported
from
Miami Beach, Florida
@hbomax Hello. We are having a problem at a clients house. You can not sign in and if you try the then the side bar is missing. AppleTV. It’s not the just one AppleTV.. tried a new one and it was the same.
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Chris Cox
(@bigcox) reported
@lucyprebblish @hbomax @skytv The truth in that writing, the fact ever word sounded like something people would actually say PLUS jokes. It’s such an incredible piece of work.
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RS
(@pushaRS) reported
@hbomax fix the audio track on The Verdict
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Gal Gadot USA
(@GalGadotUSA) reported
BTW on Amazon the video quality is better and so is the audio quality. Also Amazon puts up trivia and not once speaks a single negative word about the Snyder Cut Movement. Everything is better than @hbomax
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Solo Dino
(@SoloDino612) reported
I think @STARZ & @hbomax might be competing to see who has the worst app. Smh
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Tobias Mater
(@FeelTeeThunder) reported
@hbomax Why are we letting a terrible actor and rat human Pedro Pascal become Joel? He's not even white
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Aristotle Dreher 👾💥
(@AristotleDreher) reported
from
Los Angeles, California
dear @hbomax your streaming interface is the worst out of all of them ever
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Demon of Empire
(@DemonofEmpireYT) reported
@CaliMorningstar @hbomax @DisneyPlus is good option. Takeuchi did work on Gravity Falls after all.
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Ritchingman
(@Ritchuation) reported
.@HBOMaxHelp I see that you are active this evening. Can we get back to our direct message conversation and maybe fix my issues? Any type of response would be appreciated. You offered one tip. I tried it, messaged you back and then. 👻
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Bryce Teel
(@allaboutcs100) reported
@hbomax fix your app!! Tired of this lagging! 2 nights in a row! Do better!
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twenty twenty tolar
(@tolar) reported
i know it's the app we love to hate on, but do downloaded movies work for anyone on @hbomax's ipad app? it's seemingly been broken for months
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elonpocalypse
(@trumpocalypse08) reported
@hbomax, why do I have to "sign in" every time I visit your site? And don't blame my browser: This the only ******* site I have to do that for. Fix your ****.
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TropicalGEEK
(@tropicalgeek) reported
@hbomax Watching series Garcia... episodes do not automatically go to next one nor indicates there is a next one when there are. Please fix.
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.
(@_liveyourtruth) reported
@HBOMaxHelp hellooo I thought the autoplay issues were fixed???? It’s been over a month and literally NO shows will autoplay!!
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Drew MacPowell
(@dMacPow) reported
Please @hbomax can fix your app for downloads. It hardly ever works without connecting to any Wi-Fi 😑 Anyone know of any work around?
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Cory Gillis
(@GoryCillis) reported
@hbomax has 10/10 content but gets a 0/10 for the constant buffering issue with certain titles. Charging 15/month for me to feel like I’m watching a show on dial up internet should be a crime.
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⚰️🥀𝞛𝘪𝒔𝖘 ꓟ𝝰𝚞𝚜ⲟ𝔩𝓮ꭎｍ🥀⚰️
(@MissMausoleum) reported
@hbomax hey how do people apply to be on the show We're Here? I want to nominate someone, and found a link, but I'm not sure if it's legit. Please help😭
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Greg Grunst
(@grunstable) reported
@hbomax why is the next episode not playing after an episode ends. This is happening on all shows. Just started this weekend. I appreciate your #help
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Sean McTaggart
(@sean15hh) reported
@ADAMDEVINE Maybe @hbomax can pick this up, film it, and then delete it from their servers
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Meow deGrasse Tyson
(@ShirtPull) reported
@JoeyMotional @DCDoomPatrol @hbomax I said "worst garbage" not dumbest 🙄
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Rayza⁷ 💜
(@RayzaLuisa) reported
@HBOMaxHelp hello! I need help pls!
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d00m
(@d00mh0use) reported
@HBOMaxHelp unfuvking believable... your app can't stream 4k res and it's MY network? WHY does Prime, Netflix, Disney+, Apple TV work... butt HB-Blow can't...? "oh, it's your network" (it's your **** tech stack)
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Hunny B
(@TXHunnyB) reported
@HBOMaxHelp I’m tryna watch New Jack City and the app won’t work. Can’t even get to the screen to pick a profile 😡
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Feyd Butler
(@FCustomer27) reported
@hbomax How do you watch this in the USA? I have YouTube TV with HBO Max and cannot find any link for the life of me. Please help!
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rbirbio 🐬🐬🐬🐬🐬
(@rbirbio) reported
@alsooscar @multiplegamer9 @hbomax i need my essay done quick homework done logo design need a logo designed meta mask nft hack my crypto wallet was hacked need help hacked account
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D. Audy 🇨🇦🜃 🜃 🜃 🜃
(@DomAudy) reported
@NeelanjonaD @hbomax @PrimeVideo It depends on the deal, and on Netflix’s willingness to negotiate to let season one go elsewhere (at what price?), and then on the intents of Bo and Jan. Do they want to still work with Netflix or are they seeking another partner for their next projects?
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Ebanks 🐐🏆
(@Salexks) reported
@HBOMaxHelp @caarolpestana Fix the damn app and stop offering tips and tricks.