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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
 Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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G Mann
(@GMann84784716) reported
@RealTimers @billmaher @hbomax I actually loved staying home with my wife, broke the Indian casino 'we got to go somewhere before we die' syndrome and worked on my favorite inventions[to no end yet]. Went to casino Sunday couldn't get out fast enough. I'm long retired don't have to work.
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What
(@What09035570) reported
@ScottPorch @hbomax @decider So then what caused the streaming service to crash? I'm not buying this at all. If #zacksnydersjusticeleague did bad then why dont they just release the numbers? WB are being straight dumb right now. It's not about $$$, it's about ego.
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Sukh M #RestoreTheSnyderVerse
(@MSci_Soul) reported
Hey @jasonkilar, @hbomax, why are so many people cancelling their subscriptions?why are other films getting sequels when there was hardly no demand for them and yet the one film which broke your servers and streaming records is met with complete silence?#RestoreTheSnyderVerse
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Marty
(@martydawwgg) reported
@hbomax fix your ****** *** network. Shits hit garbage. I don’t recommend.
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zach breckle
(@LeBreckle) reported
@HBOMaxHelp Of course it won’t work, because nothing has changed on my end since the last time I messaged y’all about it. You know about the Samsung issue, just get a fix out please. It’s frustrating to pay for a broken service.
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Robbie Clark//
(@R_Clark777) reported
@Zachxburns @hbomax To much quality programming on it. Watch Westworld.
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Brandon Valenza
(@The_Meatball_84) reported
@imperialotter @hbomax @WarnerMedia It's been a long time coming. Just how they attack their fans in the trades. But also how it's obvious they keep gutting their films to get under the 2hr mark. GvK and MK both had major editing issues and reports of heavy cutting by the actors.
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Mark Correll II
(@MarkCorrell2) reported
I see @MKMovie on @hbomax app still has the aspect ratio wrong and stretching on Samsung TVs... Is there a timeframe for a fix? Be pretty crappy to go the entire 30 day period amd not be able to watch it.
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Vontoba Terry
(@vontoba) reported
@hbomax please fix the pause and rewind button on PS4 app
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Eric Schwarzkopf
(@EricSchwarzkop2) reported
@HBOMaxHelp As I said HBO Max is the only service NOT working.Using Apple TV.Havent tried Troubleshooting.Don’t want to knock everything else off.
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Dr A+
(@dr_apos) reported
@ScottPorch @hbomax @decider Honest question. The servers crashed opening night of JL and this didn't happen for any other opening that I know of. It's not our fault HBO couldn't monetize something like Snyder's work.
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Jayadeep Joshy 🇮🇳
(@JoshyJayadeep) reported
If you signed up for @hbomax only because of #SnyderCut and if you have self respect, kindly consider the cancellation, stay if you signed up for other contents. But you're making a fool out of yourself if you think you staying subscribed is going to help #RestoreTheSnyderVerse
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will bonner
(@willbonner0924) reported
@VancityReynolds having trouble sleeping...#aviationgin isn’t cutting it but luckily @hbomax has got the #greenlatern thank you @blakelively for making it watchable
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James |monster girl| 🖤
(@papermoon02) reported
So we figure out the issue. IT’S THE ******* AD THATS PREVENTING US FROM STREAMING THE MOVIE WTF. @hbomax
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yo mama
(@NathanA15151711) reported
@cartoonnetwork @hbomax @ana_godis This is the worst thing I’ve ever laid my eyes upon
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shane
(@ShaneMW1986) reported
@hbomax hey this white line issue with Samsung TVs, will it burn into my screen?
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Cynthia Lynn Lyerly
(@LynnLyerly) reported
@rudra_banerji @hbomax Oh...I knew this part. I’ve been buried in work, so I don’t even know what he said as a kid.
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liverpool21
(@crypto84doc) reported
@HBOMaxHelp Not working on Amazon fire tablet and not working on Fire cube too. All the titles will not load. You need to fix your service as it is by far the worse streaming service I have ever had.
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Yuan Zhang
(@YuanZhangq) reported
WW1984,Birds of Prey Sucks Terrible Movies @hbomax go **** yourself
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fanofbaklava
(@bradnewsbear) reported
@hbomax your audio is awful on my Apple TV. Way out of whack. Have to blade my system to hear dialogue and action way too loud. I have a pioneer receiver and 5.1.2 setup
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Sandy RegiΩn #TPD
(@SandyRegion) reported
I'm still cancelling @hbomax MK and GvK were really not very good, and WW84 was awful. Really not worth the money now I have my digital copy of ZSJL on Google Play. I'm not hanging around til the next time I pay $15 to get slapped in the face. #RestoreTheSnyderVerse
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James Roche
(@James_Roche17) reported
@HBOMaxHelp I’m only getting that error on the #MortalKombat movie
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Tony Hermes
(@Ttone08) reported
@HBOMaxHelp I have a Samsung TV and it will not play anything through HBO. I know its not my internet all my other devices work.
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Christian Ruiz
(@ChrisReezy23) reported
@hbomax what was up with that new Mortal Kombat movie?! Super disappointing. Story line and character development was terrible. There was zero tournament set up as well. We deserved better.
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John Keller
(@johnkeller2009) reported
@hbomax : Please fix your streaming for Succession - not able to load episodes. Let me know if there is a suggestions to make it work.
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Cynthia Lynn Lyerly
(@LynnLyerly) reported
@rudra_banerji @hbomax He’s vile, but I like so much else on that server that I opted to keep it, sending emails to their publicity folks periodically about that show. I fear that if we dig down on anything these days, we’ll find something awful, but maybe that’s a cop out?
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Danny Boy
(@OneOfTheUncool) reported
Can we just take a moment to talk about how awful the @hbomax app is? And that's ignoring the gray line on the screen for a month now.
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David Vasko
(@VaskoDavid) reported
@ScottPorch @hbomax @decider Wonder Woman was ***. Mortal Kombat was ***. Godzilla v Kong was actually good. But Zack Snyder’s Justice League was the only movie to crash the app. So I’d like to see how your bull **** logic helps with that one
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Cristina Rose | LA Photographer & Content Creator
(@ItsCristinaRose) reported
@PLLTVSeries @hbomax HBOMAX won’t work for us it keeps saying error :(
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J🧫sé
(@J13_13F) reported
@hbomax I need help!