HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (24%)
• Crashing (24%)
• Playback Issues (14%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	4 days ago
Frontonas	Video Quality	7 days ago
Montpellier	Playback Issues	15 days ago
Tijuana	Crashing	18 days ago
Le Teil	Playback Issues	18 days ago
Sainte-Marie	Crashing	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@Megan920778) reported 1 minute ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Zack (@_____1776_____) reported 2 minutes ago

  @hbomax Comic movie fatigue isn’t real. Terrible movie/show fatigue is what it is. Zero chance this will solve that problem. What a joke

• 
  Reese Futch (@music_freak24) reported 3 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 6 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Blogs By Me (@Blogs_ByMe) reported 8 minutes ago

  @hbomax And thats the problem

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 9 minutes ago

  @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

• 
  Layzee Texican (@HellaLayzee) reported 10 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 10 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Lauren (@catzandcookiez) reported 11 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  Xilicys (@Xilicys) reported 16 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  ⛈️Dakota🌪 (@CSXK921) reported 17 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 20 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  Benjamin Ditka Johnson (@matteberfluser) reported 20 minutes ago

  @hbomax Wow, this looks awful!

• 
  Erik F. (@The_Mr_Erik) reported 22 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  RetroGrave_SteveK (@RetroGraveProd) reported 24 minutes ago

  @AEW @hbomax Finally have The Problem jerseys for sale

• 
  NueNuee🎙💓✨ (@NuechieBradshaw) reported 25 minutes ago

  @hbomax fix that ******* lagging before I cancel this **** like nino!

• 
  Jackie Lynch (@WellWellWellUK) reported 27 minutes ago

  @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

• 
  Big Bad Brody King (@Brodyxking) reported 27 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported 29 minutes ago

  @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

• 
  Carlton Kirby (@carltonkirby) reported 32 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 35 minutes ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  Bruv-Meets-World (@BloodOfGermany) reported 36 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Anna-Lena (@AnnaLenaSthl1) reported 39 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  man without fear (@denlucasfromnyc) reported 41 minutes ago

  @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

• 
  Kristal Marien (@deBATjes) reported 42 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  King Stock (@KingStock69) reported 47 minutes ago

  @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers

• 
  Ron Warren (@RonWarren72943) reported 49 minutes ago

  @hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!

• 
  Johnrawrallday (@johnrawrallday) reported 50 minutes ago

  The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

• 
  brooke byrne (@brooke_byrne) reported 53 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  Gene Stoker (@GeneStoker) reported 56 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎