HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/12/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (34%)

    Playback Issues (34%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (16%)

    Sign in (16%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Buffering
United StatesLafayette Playback Issues
United StatesProspect Crashing
United StatesCarlisle Crashing
United StatesIrving Sign in
United StatesPainesville Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • chipsanddiphoe Garret Bobby Ferguson (@chipsanddiphoe) reported

    @HBOMaxHelp Your entire app is broken it needs to be redesigned

  • NicoleKowalski5 2022 Here We Come (@NicoleKowalski5) reported

    @not2dayseitan19 @hbomax It's the absolute worst. What is the problem? @hbomax get it together!

  • gena_vagena74 Gena (@gena_vagena74) reported

    @hbomax Please fix your **** @hbomax the app is completely useless now. All I can do is open the app. It’s always been glitchy from the moment it launched. I’m using a Roku devices. HBO is the worst app on there ever!

  • rawwdogging chris (@rawwdogging) reported

    @hbomax you need to redesign your whole app that **** not working at all

  • Rydog710 Rydog (@Rydog710) reported

    @DCTitans @hbomax yea lemme skip work today and tomorrow and just binge watch 3 seasons straight

  • EmperorCheney Jeremy (@EmperorCheney) reported

    @HBOMaxHelp Every TV that is using the HBO Max. The app is crap, it freezes CONSTANTLY, it buffers CONSTANTLY. The Netflix app doesn't have the problem, nor does the Disney app, Peacock, Apple. No other is unstable.

  • tonya41077204 tonya (@tonya41077204) reported

    @VanJones68 @hbomax VAN U SAID U WANT TO HELP BLK MEN I N PRISON WELL HELP THIS 21 YR OLD YOUNG BLK MAN NAME BRANDON. THAT A JUDGE IS TRYING TO SAY IF HE DONT GET THE JAB IN 2 MOS HIS PROBATION WILL BE REVOKED. THIS IS AGAINST THE CONSTITUTION. AND THAT JUDGE NEEDS TO B ARRESTED

  • DrBritWilliams Brit Williams, Ph.D. (@DrBritWilliams) reported

    Hey @hbomax do yourself a favor and steal everyone from Hulu who is trying to leave since the Disney takeover. The terrible UI of your app makes the UX awful and folks need new jobs. 🥺😩

  • mnizinski mnizinski (@mnizinski) reported

    @HBOMaxHelp @janeheller1 Would love to say that, yes this worked...for a day. Then all the apps disappeared, and now have Zero space even though only default apps are installed. At this point I can't install anything. @SamsungTV this seems like a big problem.

  • WoodlandKevin Kjay (@WoodlandKevin) reported from Los Angeles, California

    Can y’all hurry up and fix Rush Hour 2 @hbomax

  • EddieMack52 John Huber (@EddieMack52) reported

    @HBOMaxHelp Well I watch one episode of a show and have to exit to play another. The whole app shuts down. Maybe it’s @Xfinity problem maybe it’s yours but it’s not a good look.

  • Lobito_Rockstar Eddie From The River (@Lobito_Rockstar) reported

    @HBOMaxHelp It's a Hisense (70H6570G), and I stream directly through the TV (downloaded the app through the app store on the TV). I am not the only person with issues watching "The Conjuring The Devil Made Me Do It" in DV, I've seen others online. Seems to be a common issue with that movie.

  • MarilynPearcy Marilyn Pearcy (@MarilynPearcy) reported

    @LGUS @hbomax Do not buy a LG TV 2021 with the “Magic Remote”, after setting up I discovered the “Magic” isn’t Universal as described. Was told by their tech support Will not work if not LG product, soooo wont operate your cable. Stuck with two remotes or buy a “real” Universal remote.

  • ZeesGuy Char D Bae (@ZeesGuy) reported

    I'd love to watch more @hbomax content but they keep asking me for AOL discs to make their platform work

  • atumbem Atumbem Kosmos (@atumbem) reported

    @Leon_WCYou @DCTitans @hbomax The budget is the same, cheap. The first episode of the 3rd season highlights some problems with the show. There are too many miscast folks, the writing & acting is hit or miss and the budget is so low they couldn’t even afford a decent Joker.

  • Linville34 Ryan Linville (@Linville34) reported from Daytonview, Ohio

    Please fix your damn app @hbomax

  • japerkd jasper (@japerkd) reported

    @hbomax ok aside from the jokes why does it only work half the time when i get to the end of the episode and try to click the next episode

  • AaronButton Aaron Button (@AaronButton) reported

    @augustePDX @hbomax HBO Max is lucky it has quality content, because if it were any other streaming service…

  • LifeLikeAGypsy Jessi Gifford (@LifeLikeAGypsy) reported from Vienna, West Virginia

    Hey @hbomax, why is the app not working? On my Roku it's telling me I'm using a VPN or am not in the US. I live on the WV/Ohio border and definitely just use regular internet 🤔🤔 nothing is fixing it.

  • xarvels q anders (@xarvels) reported

    ARE YOU STUPID WHATS YOUR ISSUE @hbomax

  • Kee_Bully19 Kee🗽 (@Kee_Bully19) reported

    Fix that piece of **** you call a app @hbomax

  • MSum22 Michael Summerhill (@MSum22) reported

    @Linville34 @hbomax The worst

  • mattyb1776 Matt (@mattyb1776) reported

    @hbomax I couldn’t make it past the first 30’. Just awful.

  • whyustanning Danielle She's Here (@whyustanning) reported

    I better see Titans season 3 on HBO Go or Netflix later / tomorrow or I'm gonna cry. I'm in Asia, Philippines. help me. @hbomax @HBOGOhelp

  • EddieMack52 John Huber (@EddieMack52) reported

    @hbomax what is the deal with your app on xfinty?! My lord it’s awful. Do you want people to binge your shows or just slowly deal with your ****** app?!

  • phantomx1313 Phantom #SnyderCut from Pakistan (@phantomx1313) reported

    HBO max DC titans premiers in 4 hours let's see what this season does in terms of quality. @DCTitans #HBOMax @hbomax

  • ATM25 Alicia (@ATM25) reported

    Whoever is responsible for the @hbomax app need their a. s. s. whipped. This is literally the worst streaming app

  • LucianoThaGreat F.L.Y (@LucianoThaGreat) reported

    MAN IF YALL DONT FIX DIS BROKEN *** PLATFORM @hbomax

  • timetwoplay Mike (@timetwoplay) reported

    @HBOMaxHelp These issues only happen with the HBO MAX app. She. Trying to play a title the show has a hard time loading and if it does load it stops and stutters then kicks me out of the app

  • ShaneHaddix Shane Haddix (@ShaneHaddix) reported

    @HBOMaxHelp Fix the frame rate on the Larry Sanders show. Its choppy on all of my devices. No other show is.