HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (37%)
- Buffering (30%)
- Crashing (19%)
- Playback Issues (11%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salon-de-Provence
|
Buffering | 2 hours ago |
 Shawnee
|
Crashing | 17 hours ago |
 Utrecht
|
Playback Issues | 2 days ago |
 Melbourne
|
Sign in | 3 days ago |
|
Aurora
|
Sign in | 4 days ago |
|
Villeneuve-d'Ascq
|
Crashing | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Campbell (@spacegauche) reported@hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW
-
Avon (@Ay_110_) reported@s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!
-
Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
-
Erik Lamoureux (@heisenberg187) reported@hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...
-
leave me alone (@wittlesus) reported@hbomax why shoot an interview about this scene? Their attempt to make it viral didn't even work they wasted twice the money lmao
-
☠️ infidel ☠️ (@themadgermanic) reported@hbomaxhelp @AndyFromAustin I'm having the same problem....
-
Pdubhtown (@Playa1Zero) reported@hbomax @StuartFails This looks absolutely awful.
-
Erica DiWren (@EricaDiwren) reported@LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?
-
Matthew (@MattLovesVinyl) reported@JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.
-
King Stock (@KingStock69) reported@hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers
-
Luis Romero (@LuisTheImpaler) reported@JamesGunn @hbomax Let's fix that: Beware my power, lantern's lamp!
-
WastedWookiee (@WastedWookiee) reported@LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??
-
Stringer Bell 🤨 (@TheBFLSpeaks) reportedMy daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!
-
Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported@hbomax why are you always down bro? I pay YOU to work FOR ME
-
LIEf (@thatsLIEf) reported@BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑
-
⛈️Dakota🌪 (@CSXK921) reported@hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.
-
Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported@Gooboberti @JamesGunn @hbomax And why is that a problem?
-
$coli (@twiypod) reported@_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons
-
Ronnie Clarke (@ronnieClarke69) reported@hbomax Your picture quality of @footballontnt is a disgrace, since you move it from discovery plus. Pictur clearly isn't HD quality #PSG #Munich
-
abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
AZGirl (@k2m_10210) reported@hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.
-
Gerald Dean (@Loser_Pot_tard) reported@hbomax This crappy service is constantly down. Worst streaming service of the bunch.
-
Aaron Cheater (@AaronCheater) reportedHaving trouble telling the difference between the skits on #SNLUK and the ads on @hbomax
-
iced.teaa (@alexoceann) reported@HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?
-
The Bull (@GregsTheBull) reported@uaocaptures @hbomax I guess no one saw the terrible last season of Curb
-
Jabagowicz (@jabagowicz1) reported@balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!
-
Villains World (@aVillainsWorld) reported@AEW @hbomax Damn I can’t wait to clock out of work and get prepared for the weekend. 🔥🔥
-
Bruv-Meets-World (@BloodOfGermany) reported@TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp
-
JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
-
SCM_Magilla (@Magilla_Smash) reported@hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!