HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (38%)
• Buffering (31%)
• Crashing (18%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Rockford	Buffering	3 days ago
Pont-Évêque	Crashing	5 days ago
Kīhei	Buffering	5 days ago
Lille	Crashing	7 days ago
Salon-de-Provence	Buffering	7 days ago
Shawnee	Crashing	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 2 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 5 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 6 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  GreenBean24 (@GreenSwag24) reported 10 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Xilicys (@Xilicys) reported 16 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  GAHRO (@GAHRO7) reported 18 minutes ago

  @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

• 
  Will Rowley (@1WillRowley) reported 19 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  Erik Lamoureux (@heisenberg187) reported 20 minutes ago

  @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 23 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  South Star (@South_Star__) reported 24 minutes ago

  @JamesGunn @hbomax This looks so ******* terrible.

• 
  Stefano (@stritenata) reported 25 minutes ago

  @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

• 
  BIGNAS⭐️ (@JustNassei) reported 27 minutes ago

  @PopTingz @hbomax I wasn’t familiar with Cassie work rate

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 29 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  Oh Silly, it’s Lilly (@Lilly_88sc) reported 31 minutes ago

  @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

• 
  JohnCB500 (@JohnCB500) reported 32 minutes ago

  @hbomax @bikesontnt I need help to connect to the stream

• 
  iced.teaa (@alexoceann) reported 32 minutes ago

  @HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?

• 
  Pdubhtown (@Playa1Zero) reported 33 minutes ago

  @hbomax @StuartFails This looks absolutely awful.

• 
  Zoe Sanderson (@zippyzee) reported 37 minutes ago

  @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

• 
  Reese Futch (@music_freak24) reported 38 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  PAPA SHANN (@PAPASHANN_) reported 39 minutes ago

  @hbomax will yall fix yall glitchy *** app man can’t even watch the game

• 
  Alan Williams (@apwbowdon) reported 42 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  Villains World (@aVillainsWorld) reported 46 minutes ago

  @AEW @hbomax Damn I can’t wait to clock out of work and get prepared for the weekend. 🔥🔥

• 
  P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported 47 minutes ago

  @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

• 
  LIEf (@thatsLIEf) reported 48 minutes ago

  @BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑

• 
  Tim (@TheFloridaTim) reported 51 minutes ago

  @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

• 
  Bonnie (@JohnnyBoyp7g5) reported 52 minutes ago

  @JamesGunn @hbomax Suit looks awful omg, is Hal such a ****

• 
  Da Goof (@PrestonUie) reported 52 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  .Gi. (@lahoztia_) reported 53 minutes ago

  @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

• 
  Stringer Bell 🤨 (@TheBFLSpeaks) reported 54 minutes ago

  My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

• 
  King Stock (@KingStock69) reported 56 minutes ago

  @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers