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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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AsianAdidasGirl
(@AsianAdidasGirl) reported
@HBOMaxHelp I'm using a TV and it's not just me. Others are having issues as well. Y'all wanna host @ussoccer? Then provide a working feed esp since we paid. Didn't even hear final whistle & suddenly cut to commentaries. Y'all suck & shouldn't host live sports events. Stick to movies. #USWNT
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Freddy
(@SooImFredd) reported
@Alayjahhh @hbomax They need to fix this A.S.A.P
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Wendy 🇺🇸 🇬🇧 🇺🇦 🌹⚽🌟 🌟 🌟
(@WendyKnauss) reported
@USWNT @hbomax Kicked me out. Missed that goal as well. Terrible, can barely track the game
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WhiteRoseSamurai
(@MerrickTheHawg) reported
@mindykaling @hbomax @velmatheseries This... thing (since that's what it is, a thing I refuse to associate with Scooby-Doo) is the worst, most embarrassing excuse for a cartoon I've EVER watched. And I watched that Annoying Orange show. William Hanna and Joseph Barbera are rolling over in their graves.
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Good Boy
(@mr_otterpig) reported
The problem with @bomani_jones @hbomax show is that he's not funny. He is insightful. Same as @BillSimmons. Put those two together. Y'all making it harder than it should be.
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Samuel Davis
(@Sdaman69) reported
@mindykaling @hbomax @velmatheseries That show is ******* horrible. You should’ve just made a whole new show instead of that abomination. I was actually excited for it and ignoring the reviews. The reviews didn’t begin to describe how terrible it is.
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Bobthebuilder_69
(@Bobtheb31461382) reported
@mindykaling @hbomax @velmatheseries Ur show is **** theres no redeeming quality
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m4rks
(@M4rksTavin) reported
@mindykaling @hbomax @velmatheseries Your show is the worst thing ever invented in human history.
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WhiteRoseSamurai
(@MerrickTheHawg) reported
@mindykaling @hbomax @velmatheseries This... abomination (because that's what it is, an abomination I refuse to associate with Scooby-Doo) is the worst, most embarrassing excuse of a cartoon I've EVER watched. And I've watched Annoying Orange. William Hanna and Joseph Barbera are rolling over in their graves.
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Michael Henry
(@mickeyhank) reported
@katerinaaxiotis @hbomax @USWNT Absolutely unbearable. Worst experience watching a soccer game by a country mile. I was lucky to get 3 consecutive seconds for the entire second half. This for me was on Xfinity, HBO Max, Felt like I was watching a high school attempt in 1997 at broadcasting.
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santi
(@Scarzzzzzzzzz) reported
@mindykaling @hbomax @velmatheseries Is the worst **** I've ever seen in my entire life
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Cain The Conqueror
(@ACain47_) reported
@hbomax bring these prices down or we’ll have a problem
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The Urban Dalai Lama
(@CashthePRO) reported
Watched half an episode of #Velma. Will not watch anymore. @hbomax Meta comedy does not work, especially coupled with wokeness and a bad writer.
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Marko N. 🇺🇦🇫🇮🇪🇺
(@DemoMCN) reported
Hi @HBOMaxHelp Could you please fix Smallville episode titles and plot descriptions. Starting with S2E8 Dischotic (Correct title is "Ryan") Check @IMDb for proper descriptions..
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Mark Basinski
(@mark_basinski) reported
@HBOMaxHelp Unable to access HBOMax via Prime Video account - after I login w Prime, it just kicks me back to login (worked fine earlier this week)
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kate | she/her
(@kategorveatte) reported
@HBOMaxHelp well, i mean, the game is over so it doesn't really matter anymore. but i hope i don't have issues with the next USWNT game bc i was really excited for y'all to host & thought the quality of the streams would be 💯. hope y'all get it together by the next game to represent us well
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Ezra Raccoon
(@EzraRaccoon) reported
@hbomax your sign in is broken again. Definitely on your end not on mine. I even changed my password. And still won’t let me log in.
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Stijn van der Hoeven
(@jpstijn) reported
@hbomax I am trying to Watch shows while I am on holiday in France, with my Dutch subscription. But like seriously all service is blocked in France even help.hbomax pages are not available. So I cannot reach customer services this is really bad…
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Mitchell Hattersley
(@MitchH90) reported
@HBOMaxHelp All of my devices. The subtitles work for the English segments, but there are no translation subtitles available for the conversations in Somali… and there are a lot of them
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Theresa McGrady
(@theresamcgrady) reported
@hbomax You streaming is terrible!
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Kevin
(@KDlp07) reported
@mindykaling @hbomax @velmatheseries This is quite possibly one of the WORST cartoon iterations I’ve scene. Please just stick to corny and ****** rom coms or something because this cartoon is horrible.
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Andas
(@And_I13) reported
@hbomax @USWNT the HBO app is awful. Slow, leggy, and choppy. Sucks I will no longer watch any matches until you fix this crap. Your doing a disservice to fans for not putting it on a cable channel...
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Seth Hancock
(@DesmondWyght) reported
@hbomax Why do you let someone who clearly hates Scooby Doo work as Executive Producer and primary star for a Scooby Doo spin-off? Why do you let *writers* who clearly hate Scooby Doo write for a Scooby Doo spin-off??
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Andrew
(@TheDankHeat) reported
@mindykaling @hbomax @velmatheseries And the worst ******* cartoon ever
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Ray Huang
(@DjentSenpai) reported
@mindykaling @hbomax @velmatheseries This is toxic... the worst show ever.
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Tim Herron
(@Tim__Herron) reported
@mindykaling @hbomax @velmatheseries God awful program and you are an awful person
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Mel Jazz
(@Monkey_Slaps69) reported
@hbomax I feel so bad for the artists, they actually tried so hard to make this steaming pile work :c
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AsianAdidasGirl
(@AsianAdidasGirl) reported
@Fe_CLAD @hbomax The whole thing is ******* nuts. Need a broadcast channel easily accessible for everyone. If we're to have a feed where it's pay extra to access, it should work. Just my two cents lol
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John Walrath
(@Dmcwally) reported
@twhiting9275 @hbomax I’m having the same issue. I tried deleting and reinstalling the app and on the Roku app it said they would send me a verification email but hbo haven’t sent one yet. Is there fix for this or is hbomax only allowing you to access it thru the prime app now ?
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tyler
(@roshtatem) reported
@mindykaling @hbomax @velmatheseries Congratulations! You managed to create the worst rated show/movie of all time!!!!