HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (26%)
• Crashing (23%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	8 days ago
Tijuana	Crashing	10 days ago
Le Teil	Playback Issues	11 days ago
Sainte-Marie	Crashing	12 days ago
Cachan	Crashing	12 days ago
Pont-du-Château	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meagan Guidry (@MeaganSGuidry) reported 10 seconds ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  Xilicys (@Xilicys) reported 54 seconds ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  Bethany (@bethxacc) reported 7 minutes ago

  @hbomax Free Whitaker from that terrible farm storyline.

• 
  WastedWookiee (@WastedWookiee) reported 9 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 12 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Cawcaw (@AJ_Sauceda) reported 13 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  Layzee Texican (@HellaLayzee) reported 13 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 15 minutes ago

  @AMous63012 @ninakokino98 @hbomax 1. Of course it’s fine writing to rotate characters! That’s not a problem. Social media users so often feel the need to confuse “I don’t like it” with “it’s objectively bad & wrong!!!”

• 
  Iván Sánchez (@WTAIvan) reported 16 minutes ago

  @hbomaxhelp Hi, im from Spain, i have problems watching severas matches streams, that are removed of your platform for no reason for example Yaneva vs Begu or Kraus vs Naef, cant dm you i dont know why

• 
  i killled your dad (@thisAppisWac1) reported 16 minutes ago

  @hbomax It doesnt work when i try to sign up for hbo

• 
  seglass ni tonday (@marcellsabitzer) reported 19 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  Carl (@destream_cl) reported 20 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  Megan (@Megan920778) reported 22 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  The King In The North 🍉 (@matt_ixxi) reported 23 minutes ago

  @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

• 
  Winners Take All 🏁 (@P1Flag) reported 31 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  Zack (@_____1776_____) reported 31 minutes ago

  @Jovinhoofficial @hbomax It will 100% live up to expectations! Only problem is the expectation is that this will be terrible

• 
  Bruv-Meets-World (@BloodOfGermany) reported 34 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Martin (@bramblemartin) reported 36 minutes ago

  @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 39 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 40 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  LibsOfTexas (@JayKelley22) reported 42 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  Damon Moffatt (@MoffattDamon) reported 48 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  Jabagowicz (@jabagowicz1) reported 49 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  Kev (@ItsMeKevs19XX) reported 50 minutes ago

  @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

• 
  Ronnie Clarke (@ronnieClarke69) reported 53 minutes ago

  @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 53 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  Erik F. (@The_Mr_Erik) reported 53 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 55 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 57 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  .Gi. (@lahoztia_) reported 59 minutes ago

  @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.