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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Wamsley
(@Jakeank71) reported
@hbomax Worst movie ever.
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new year new petty
(@realeloguent) reported
@B_Ri @hbomax It can only be watched it Spanish lmao that dub is AWFUL
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Harry Rees 🏴
(@HRees_) reported
@ashlynb__ @hbomax Friends is awful lol
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Kojak Card
(@LvilleCardFan70) reported
from
Morristown, Tennessee
@ThatBoysGood @Marvelous32 While we're ragging @hbomax I've got a Samsung smart tv, had no problems with it. Then a month back it says a new version is available, so I delete it & was gonna reinstall. Bad idea, says no space on internal memory, & it won't let me save to a thumb drive.
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Brett Hillsberg
(@Brett_Hillsberg) reported
@hbomax I loved the first one but #WW84 was pretty terrible
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Jacob Riehle
(@jakeriehle) reported
@markkilborn @hbomax Thanks for the detective work! I’m going to dig around and see if I can figure out to whom to report these problems. Not that I believe anything will be done, but dag nabbit WB should know BTAS is not represented properly!
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Angel Orona
(@AngelOr53899061) reported
@hbomax Decent selections but your menus on my Roku TV are atrocious... After only a few minutes they start to glitch, leading to incomplete and unresponsive selection screens.
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Todd Goodnow
(@trg728774) reported
@hbomax Terrible movie. DC just can’t get their **** together. I’ve always loved DC and Marvel characters equally but man when it comes to their movies it’s not even close.
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Genny M. Campos
(@gmartinezcampos) reported
@ATT @hbomax @ATT I’m still waiting for “help” from your end. Worst. Customer. Service. Ever.
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diana
(@selsobriens) reported
@HBOMaxPop @hbomax SAME SELENA HELP
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Jason Williams
(@JPW_1972) reported
@hbomax It was awful. First one was great but the second very disappointing.
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Michael-Paul Rieth (He/Him/His)
(@mpinmaui) reported
@hbomax Sorry - worst movie ever. I feel bad for the entire crew involved in this mess. The great actors, all those behind the scenes - they were ALL top notch. I blame editing and the directors for this monstrosity. Way to kill a potentially awesome franchise y'all. I had high hopes.
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Put your mask on
(@IoT_Apprentice) reported
@hbomax This movie was awful. It takes you nowhere and the script was an outline, the actors did improv. Waste of time.
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J
(@Jeath999) reported
@WonderWomanFilm @hbomax Do you pay low IQ people to say they liked this pile of garbage? Just awful.
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Jay Dee
(@willowdemayo) reported
@hbomax What an awful movie.
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Jason Villamil
(@jcreatesbrands) reported
@hbomax The worst movie of 2020 lol. Why can't Warner make a good Super Hero movie???
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Outsider
(@everyman2020) reported
@christithe1 @hbomax Does not work on a LG smart tv 😩
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Mask Era
(@jjfenton) reported
@hbomax Venting. #1 why can’t I see all shows thru my YouTubetv integration? #2 choice is my iPad but my iPad app never recognizes me and throws out a JS error that I can’t get past so I have to delete the app and reinstall and then sign in.
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caspurrr 🦇
(@heli_an_thus) reported
I have.. issues(?)/feelings(?).. about the part 4 ending of @sabrinanetflix .. please be picked up by @hbomax because I need a part 5.
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Dale E. Fordsman
(@MrDale1966) reported
@hbomax Worst piece of crap film ever made
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Franky Fatcheeks
(@FrankyFatcheeks) reported
@hbomax please fix your app on Samsung TVs. Tired of it freezing half the time. And when it plays I'm not getting any sound. I just want to watch some Curb. 😪
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Vicioso
(@Oj0ta) reported
@hbomax , please fix the PS4 app. The lagging makes it impossible to watch and I’m not the only one with the problem.
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Bekou Movies(#BatfleckMovie)
(@bekoumovies) reported
@MatthewMarkJr @BenAffleck @hbomax I don’t think even WB are that stupid especially with her controversy issues but who knows
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Ryan Mullins
(@Marvelous32) reported
@LvilleCardFan70 @ThatBoysGood @hbomax the IT guy where I used to work told me to not buy a smart tv, he mentioned stuff like that. Told me I’d be better off to buy a regular tv then just buy a Roku or Firestick. He said 4-5 years might have to buy a new streaming device but that’s better than a tv
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Dan Bumbler
(@BumblerTV) reported
@HBOMaxHelp @hbomax Heyo, just signed up. Looks like HBO Max doesn't work on the web browser Opera, my primary browser. Just thought you guys should know.
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SH Ro$ko
(@rosko313) reported
Seriously what is up with the #HBOMax #Roku app glitching?! I had no problems over the past weekend. @RokuSupport @HBOMaxHelp I tried removing and adding it back. All other apps/streams are fine.
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pinché perro.
(@kbdevaughn) reported
Aye yo @hbomax fix this app *****
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Franky Fatcheeks
(@FrankyFatcheeks) reported
@HBOMaxHelp Please fix your app on Samsung TVs. The app freezes half the time, and it's not even playing sound once it does play. I just want to watch some Curb. 😠
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Hipster767
(@Hipster767) reported
@hbomax Terrible overrated movie
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Jasdeep Singh
(@jssingh) reported
@hbomax why don't I see 5.1 surround sound when using Chromecast with Google TV? Seems I ain't the only one. And it's been broken for months now. Ya'll planning on fixing it?