HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/28/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHolly Ridge Buffering
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
AustriaInnsbruck Crashing
United StatesCrestview Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • key_on_ahh when tf did we get ice cream? (@key_on_ahh) reported

    WHY WONT MY HBO MAX APP WORK STILL AGHH 😭 @hbomax @HBOMaxHelp please help me please

  • sunnylagirl Rebecca Wray (@sunnylagirl) reported

    @INGRIDLCN @hbomax @HBOMAX are the worst. connectivity issues DAILY. They were not prepared for tonight.

  • lovemydogtoo lovedogs (@lovemydogtoo) reported

    @jjphotos1 @HBOMaxPop @hbomax Over 55 million watch the finale. The show watch over a BILLION times. But yeah, it was terrible. NOT

  • jjphotos1 jjphotos (@jjphotos1) reported

    @HBOMaxPop @hbomax Couldn’t be any less interested in anything. Terrible show, terrible acting, outrageously overrated. Might stop following @hbomax for exposing my feed to this garbage. Chandler and Ross must have desperately needed some money coming in.

  • SpinsterSpice Spinster Spice (@SpinsterSpice) reported

    Hey @hbomax - now that you’re on Roku (yay!) could you fix your crash problems? No point being on a platform if there’s no access... 😒

  • DawnSenate47 DawnJohnson (@DawnSenate47) reported

    @kalpha7 @hbomax I did this and it didn’t work.

  • riiickgrimes iowa caucus winner pete buttigieg stays winning! (@riiickgrimes) reported

    @hbomax Pls fix the Roku app, last I checked it still is not working. :(

  • jessiphill Jessica Rice (@jessiphill) reported

    @districtofash @hbomax Also please fix your wack interface @hbomax

  • hellosacredlife Leaan Balloni (@hellosacredlife) reported

    @HBOMaxHelp How is this problem still not fixed?! Not sure if you are aware but your delay in dealing with this issue has people spoiling the finale of mare of east town by revealing the murderer to those who have been unable to watch. What a shame

  • MCDAWN6 Dawn (@MCDAWN6) reported

    @hbomax Wish I could watch it! Fix the app!!!

  • shaunaelisa Shauna Elisa (@shaunaelisa) reported

    @camerinichole @purewitz @HBOMaxHelp Restart device and apps, login and out try a different device! Sorry to hear that :(

  • DavidSD_ David (@DavidSD_) reported

    @HBOMaxHelp @hbomax What is wrong with the fire tv app? It's painfully slow since 2 days. I tried reinstalling it but that didn't help. No problem with any other app on the fire tv stick.

  • BeingBourdain Being Bourdain (@BeingBourdain) reported

    📺 @LGUS get it together and fix your “Smart TV” so we can have @hbomax I’m tired of streaming from a phone and it buffering. It’s 2021.

  • OhioCatLady Night of the living CHONK 🧟‍♀️ Ashley McGuire (@OhioCatLady) reported

    @HBOMaxHelp @LucifersLiege23 I have restarted, rebooted, deleted and Redownloaded and still not working on Roku

  • Myhomeworker1 Myhomeworker (@Myhomeworker1) reported

    @HBOMaxHelp Work harder

  • sabrefan09 CUPinBUFFALO (@sabrefan09) reported

    @hbomax I keep getting “close hbo max” unknown problem occurred. Can you help?

  • sauce_god24 Dre (@sauce_god24) reported

    @hbomax why is my show skipping and pausing every 5 minutes y’all need to fix that

  • allie_inthecold Allison Murray (@allie_inthecold) reported

    @HBOMaxHelp Having issues via Shaw cable in Canada. Just cancel the rest of programming tonight and play episode 7 on repeat.

  • nothingbreal Shadow Puppet Government (@nothingbreal) reported

    @hbomax Friends has always been and will forever be a mediocre sitcom that somehow got lucky. It’s terrible.

  • RiggsStephenson Alan Smithee (@RiggsStephenson) reported

    @hbomax Still not working.

  • pazco1500 Malvi (@pazco1500) reported

    @homer614 @hbomax I’m having the same issue

  • anyabelisle Anya “Openly Black When Asked” Chatterjee (@anyabelisle) reported

    @chowbelle @hbomax Seems like it was pretty widespread, according to the bird app. It’s still not working on my tv. Got it working on my laptop now.

  • Mitchy_COLE2433 mitch dowden (@Mitchy_COLE2433) reported

    @HBOMaxHelp Ok I appreciate the kindness but the problem seems to only be on my Roku in my bedroom and I can’t access the Home Screen with my continuing watching list on my PlayStation, I can watch the app on my phone just fine so idk if it’s all the same issue, I wasn’t trying to watch Mare

  • DETROlTLions313 Restore the Roar (@DETROlTLions313) reported

    @HBOMaxHelp Still broken…

  • TweetMaximilian Maximilian Schafnitz (@TweetMaximilian) reported

    @HBOMaxHelp I'm still not able to sign into my account. It keeps saying username or password incorrect and I verified they are correct. Password reset also not working, not being sent to my email.

  • CutAyer The Ayer Cut (@CutAyer) reported

    @HBOMaxHelp Any help to #ReleaseTheAyerCut

  • outsideofadog Elizabeth (@outsideofadog) reported

    @hbomax Do we all get free HBO for a month, or do you fix it?

  • sabrefan09 CUPinBUFFALO (@sabrefan09) reported

    @evannaar3 @hbomax Same. Says “close hbo max” unknown problem occurred

  • hellosacredlife Leaan Balloni (@hellosacredlife) reported

    @HBOMaxHelp Anyone else still having issues. I’m about to flip a table?!

  • WillOelfke Bill (@WillOelfke) reported

    I fixed the Unknown Problem. I unplugged my TV and then plugged it back in. If you are looking for a new department head to take over your tech support, I guess you could hire me. @DIRECTV @hbomax @HBOMaxHelp