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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 24% Crashing (24%)
  • 23% Buffering (23%)
  • 15% Playback Issues (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 7 days ago
Frontonas Video Quality 10 days ago
Montpellier Playback Issues 18 days ago
Tijuana Crashing 21 days ago
Le Teil Playback Issues 21 days ago
Sainte-Marie Crashing 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • GreenSwag24
    GreenBean24 (@GreenSwag24) reported

    @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

  • joshmujuni0
    M J (@joshmujuni0) reported

    @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • agbullet25
    Brian (@agbullet25) reported

    Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

  • osakko59
    doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported

    @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

  • Johnny_Nil
    Johnny Nil (@Johnny_Nil) reported

    @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • themadgermanic
    ☠️ infidel ☠️ (@themadgermanic) reported

    @hbomaxhelp @AndyFromAustin I'm having the same problem....

  • Firebloodjrb
    Slippyfireblood87 (@Firebloodjrb) reported

    @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

  • IJNuwillProsper
    łīkęðbynøné (@IJNuwillProsper) reported

    @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

  • ishnateh
    Chief Rocka (@ishnateh) reported

    @hbomax fix your stupid app

  • KingStock69
    King Stock (@KingStock69) reported

    why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • awfulbliss_
    comrade | #1 trinity santos apologist (@awfulbliss_) reported

    @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

  • Blogs_ByMe
    Blogs By Me (@Blogs_ByMe) reported

    @hbomax And thats the problem

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

  • JohnTShe
    SubVet606 (@JohnTShe) reported

    @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hello @hbomax please fix Spring Breakers

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • Love_Beauty329
    Ami 🐘💕 (@Love_Beauty329) reported

    Yall see this @hbomax … fix it!

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • 1WillRowley
    Will Rowley (@1WillRowley) reported

    @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

  • thatkcguy__
    Kc (@thatkcguy__) reported

    @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

  • HellaLayzee
    Layzee Texican (@HellaLayzee) reported

    @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax