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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ville in My Veins
(@villeinmyveins) reported
from
Louisville, Kentucky
@hbomax I would appreciate if I didn't have to sign in to your app once a week. You are the only streaming service that makes us do this. I know I have like all of them.
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Collin
(@Avaholic91) reported
from
Lakewood, Colorado
@hbomax please fix your PS4 app. I can’t watch anything.
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Sabetaj
(@sabetaj) reported
Why the streaming services with the dope content have the worst apps. Looking at you @paramountplus and @hbomax, get your **** together.
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Lost Boy
(@__luckyleftie) reported
@Not4MeSheWill @hbomax I have a new Samsung smart tv that never has problems with any other app and consistently ***** up when I use hbo max
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jhb1232
(@jhb12322) reported
@HBOMaxHelp I have chrome cast with google tv but it won’t show everything in my list. How do I fix that?
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arth.com.br/falosobreanimes
(@usuariofudido) reported
@hbomax @tinkfly88 hey @hbomax I can't log in, when I log in, I get an error.
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Kevingairrett
(@kevingairrett) reported
@emilysears @hbomax My issue is when I pause and step away to do something, it’ll crash. As well as some issues skipping intros.
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Jannie
(@Hulahann12361) reported
from
Portland, Oregon
@HBOMaxHelp hi, why is the app not working?
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Oncy
(@dollison_d) reported
@HBOMaxHelp I’m with AT&T (IPhone 12 Max Pro).. AT&T stated there are a lot of customers who were having issues with HBO Max. Accounts not verified or don’t have a subscription with HBO Max/AT&T
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#allblacklivesmatter
(@MeliClay) reported
@HBOMaxHelp shows are playing dubbed over in spanish but everything on my account should be played in english. can you please help?
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Josh Dudley
(@ifixhollywood) reported
@hbomax and @warnerbros, if Keanu Reeves wants to make another Constantine film, you let him. Just...say yes. Why is this even an issue? #ifixhollywood
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It’s Just Me
(@TooSnarky) reported
@HBOMaxHelp Like I don’t know if it’s me, my phone or what but EVERY APP aside from @netflix doesn’t have their **** together & I’m sick of it. I do T watch TV, I don’t listen to the radio & all I expect is for my streaming services to work. This is bullshit.
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indyjoe
(@modjack123) reported
@hbomax It’s absolutely awful
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Shay 808
(@mixedbyshay) reported
Hire me to code your application across all platforms. It’s terrible @hbomax
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Joel Welter
(@JoelWelter2) reported
@donachaidh @hbomax Are you out of the country? IP address problems?
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Jeremy Rike
(@TheRealDootman) reported
@HBOMaxHelp will your app work again on my Apple TV? Has not worked since thanksgiving day. Kinda BS we pay for your service and cannot use it…
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Brandon
(@BrandonTh) reported
@jmhaskins @hbomax Help
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rychthepeach💋
(@rychbych117) reported
@Destinyfrazie @hbomax Still have legal issues to deal with thats why its delayed the obsessed ex still on queen *** for it Alegedlly
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Lauren
(@LuLu_0910) reported
@hbomax constant error messages when trying to stream Harry Potter - please help
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Success
(@successtheman) reported
@elizabethlaurag @hbomax You're still having this issue I assume?
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Meire Medeiros
(@MeireMedeiros10) reported
@markwahlberg @hbomax Data to receive shipment: Name: Itamire Iban: BR9700000000037770000502316C1 Swift: BRASBRRJBHE Agency: 3777-X Account: 50231-6 I'm broke, help me get back to work, my debt is 286,00 thousand reais, any amount is welcome! Help me please, help me please 🙏
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Emily Sears
(@emilysears) reported
Is anyone else having issues with @hbomax today??
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Ghoul
(@noneloost) reported
@lovelyyu_ @HarryPotterFilm @hbomax HELP NOT THEM HIDING THIS REPLY😭😭
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Lauren
(@LuLu_0910) reported
@HBOMaxHelp hi I keep getting an error code when trying to stream Harry Potter movies- please help
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Meire Medeiros
(@MeireMedeiros10) reported
@markwahlberg @hbomax Data to receive shipment: Name: Itamire Iban: BR9700000000037770000502316C1 Swift: BRASBRRJBHE Agency: 3777-X Account: 50231-6 I'm broke, help me get back to work, my debt is 286,00 thousand reais, any amount is welcome!
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Oscar DaGrouch
(@godlike_og) reported
@HBOMaxHelp @201campbell No HBO….don’t do that. Don’t single out this one person when u have so many customers making the same complaint. You want ALL of us to DM u? C’mon man. Look into it and fix it. We pay for this.
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Prof. Harry Burak
(@ProfHarryBurak) reported
@wizardingworld @hbomax Maybe they're going to Hogwarts to help.
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Jimmer
(@JimJimsonJr) reported
@emilysears @hbomax I have trouble every day, its the worst god damn streaming app
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Oncy
(@dollison_d) reported
@successtheman @HBOMaxHelp Right ! Apparently there’s some issues that’s been going on the 10th and it was fixed in the 13th but people are still having issues with it. I have @ATT phone and HBO Max including with my plan
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Thomas Online v3.566773
(@labbla11) reported
@emilysears @hbomax Honestly haven't had issues for a while