HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (25%)
• Playback Issues (25%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Krefeld	Sign in	19 hours ago
East Moriches	Sign in	1 day ago
Baltimore	Crashing	2 days ago
Greenwood	Sign in	3 days ago
Odenton	Video Quality	5 days ago
London	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  carys (@addievervale) reported 3 minutes ago

  @hbomax what hell is your problem what made you think this was a good idea

• 
  angie♡🇩🇴 (@willowroses) reported 6 minutes ago

  @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT

• 
  Brandon Halloway (@BrandonHalloway) reported 11 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  Deez (@EvolDeez) reported 11 minutes ago

  @hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city

• 
  ethan (@dcjaybin) reported 12 minutes ago

  @hbomax @HBOMax_UK if we complain enough will u fix if pls

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 13 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

• 
  Joe Pearson (@JoePearson44799) reported 13 minutes ago

  @hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?

• 
  Brad Winchester (@WindDuster) reported 14 minutes ago

  @hbomaxhelp Three hours deep into a show to fix it is diabolical.

• 
  Investigation Discovery (@DiscoveryID) reported 17 minutes ago

  She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

• 
  🐈‍⬛ (@Sammycat41) reported 19 minutes ago

  @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

• 
  Myke (@DeQuan81) reported 19 minutes ago

  @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.

• 
  Synchronicity (@74Synchronicity) reported 20 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  TomTom (@tleeinlonoke) reported 26 minutes ago

  @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

• 
  Vertrees (@vertrees) reported 28 minutes ago

  @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

• 
  Gabe (@TheGWK21) reported 34 minutes ago

  @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

• 
  Kenny Eckley (@Yamikeck) reported 35 minutes ago

  @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

• 
  amara (@akatburns) reported 37 minutes ago

  AEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp

• 
  ROC (@RoCraken) reported 38 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  Frank Castle (@MrSpacely313) reported 39 minutes ago

  I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

• 
  Michael Shilling (@MikeShilling) reported 39 minutes ago

  @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

• 
  Derrick Ramsey (@DerrickRamsey17) reported 41 minutes ago

  @hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.

• 
  eliteal (@eliteal210) reported 44 minutes ago

  @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

• 
  Texas Bob (@BasedBob210) reported 47 minutes ago

  @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

• 
  maligator (@kohoccm) reported 48 minutes ago

  @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

• 
  Kåt from NY (@Y2kHoneyluv) reported 50 minutes ago

  @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

• 
  ShaneSays (@ShaneSaysFF) reported 51 minutes ago

  @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

• 
  Sasha | Gen 10 HYPE (@Sasha_Arilda) reported 52 minutes ago

  @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

• 
  moze (@moze) reported 54 minutes ago

  This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

• 
  Cory (@trumarvel) reported 55 minutes ago

  @aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience

• 
  Larry Carter (@LarryTheDeuce) reported 59 minutes ago

  @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.