HBO Max

Is HBO Max down?

Some problems detected

Users are reporting problems related to: sign in, playback issues and crashing.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/22/2025 02:15

December 22: Problems at HBO Max

HBO Max is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (28%)

    Playback Issues (28%)

  3. Crashing (21%)

    Crashing (21%)

  4. Buffering (18%)

    Buffering (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Buffering
MexicoChihuahua Buffering
United StatesMonroe Buffering
United StatesSan Jose Crashing
United KingdomLondon Playback Issues
United StatesLakewood Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Seth_235 Seth 🎥 (@Seth_235) reported

    @getFANDOM @DEADLINE And this is another great example of Netflix and all their problems, really hope @hbomax or someone else picks it up

  • lotzofmacallan #SaveLegendsOfTomorrow (@lotzofmacallan) reported

    Stream legends on Netflix, keep posting fanfics/artwork, anything that will help. @hbomax #SaveLegendsOfTomorrow

  • JacksonBrittsny PhenomenalBrat 😑🙏🍷💋💪 (@JacksonBrittsny) reported

    Javicia deserves better than this. The disrespectful **** she has endured has been unreal!! Fix it Black jesus!! @hbomax step up now! #SaveBatwoman!!

  • Asylum_Wolf1234 Elizabeth Abul-Hawa (@Asylum_Wolf1234) reported

    @multifandomgeek LOW. So goddamn low of them. @HBOMaxHelp fix this crap

  • Asylum_Wolf1234 Elizabeth Abul-Hawa (@Asylum_Wolf1234) reported

    @HBOMaxHelp @sharpesthasmin Please please please I can’t make it through college without Legends. Everything has been so awful right now.

  • MartinEMurua Martín Edgardo Murúa (@MartinEMurua) reported

    @HBOMaxHelp The app crash shortly after playing the content (on a Samsung tv). The screen freezes. I found a solution published by hbo max romania, it consists of deactivating the subtitles. Without subtitles it seems to work. I hope they can fix this problem in the next update!

  • Sebssssssssssss Sebastian Knight (@Sebssssssssssss) reported

    @hbomax @wbd Let me help write a yearly crossover event with all the arrowverse shows so that we can give a proper end to all their stories. Please

  • sapphicbuzz RENEW BATWOMAN (@sapphicbuzz) reported

    @hbomax my heart is absolutely broken this can’t be the end please pick up batwoman

  • ColstockFilm Colstock Media (@ColstockFilm) reported

    @hbomax could have kept these shows alive. Their name alone would have sparked viewership. And they wouldn’t have even had to give it a bigger budget. Just a little more time for them to polish the visual style and quality.

  • sapphicbuzz RENEW BATWOMAN (@sapphicbuzz) reported

    Worst news ever pick up batwoman @hbomax

  • lissamb177 SAVE BATWOMAN (@lissamb177) reported

    @hbomax please help us out #renewbatwoman #SaveBatwoman please at least give us 1 more final season

  • bathroommonkeys David (@bathroommonkeys) reported

    @THR Netflix leads the streaming services with the worst original content. Not surprised by this show being thrown into the bin. Produce quality shows and I'll renew my subscription. For now, I'm sticking with @hbomax

  • TomatoSandwichh Boywitthepurplesocks (@TomatoSandwichh) reported

    @HBOMaxHelp is there a chance that #Batwoman will be picked up by HBO MAX? We have loved watching the show on your platform. Fans are so upset that it’s been canceled. We are a loyal fanbase who will show up for this show! Please help us to save it!

  • MartinEMurua Martín Edgardo Murúa (@MartinEMurua) reported

    @hbomax The app is not working on my Samsung tv

  • ChrisYow14 Chris Yow (@ChrisYow14) reported

    @mfly1971 @_Mike_MC @hbomax To have the self control to stop something after SEVEN episodes is superhuman. I don’t care if it’s the worst show on earth, I am gonna KNOW how it ends.

  • HarbToory TooryHarb (@HarbToory) reported

    @MarvelouslyLoki @LoTWritersRoom The cast, crew, and fans who were and still stick together definitely deserve a chance to continue their hard work on storylines and character development. So please give them home. @hbomax #SaveLegendsOfTomorrow

  • The_Weeb_guy the weeb guy (@The_Weeb_guy) reported

    @NoDreamWorld4me @JILexander @hbomax Doesn't matter, it has three of the most iconic DC characters in them. They're marketing that, not the quality of the movie. Being a flop is subjective, some people still like the movie. It's called preference and opinions.

  • Asylum_Wolf1234 Elizabeth Abul-Hawa (@Asylum_Wolf1234) reported

    @HBOMaxHelp @FriendlyNBHDBi @HBOMaxHelp Please, god please if you can, pick the show up and mend this broken heart.

  • EVanity12 Legends19 (@EVanity12) reported

    Came back for a quick minute just to say I'm so in to try and save our show I've just spent the past half hour cry again so please help to try and save our show #SaveLegendsOfTomorrow #LegendsOnHBOMax @hbomax @netflix

  • cadelinha45 Luh💫 (@cadelinha45) reported

    @FriendlyNBHDBi @hbomax you can't keep a pregnant woman locked up, please help us. We can't be without the outcome, the fans deserve more.@HBOMaxHelp

  • RikochanXXX Rikochan (@RikochanXXX) reported

    @HBOMaxHelp @sharpesthasmin It’s a truly terrible look to cancel the gayest, blackest shows while keeping lower rated straighter whiter shows

  • jesse_ateroli Jay (@jesse_ateroli) reported

    @hbomax has a horrible transition to commercial. The worst out off all streaming services

  • instantwizard Instant Wizard, just add alcohol (@instantwizard) reported

    @HBOMaxHelp thanks but that doesn’t answer my q at all. I’ve already looked at the help pages. When I google the show it seems like it should be avail but I keep getting “oops! Something went wrong” Apple TV, iPad, phone, and smartTV. Is it bc my sub is based in US? Do I need one for PT?

  • godfatherofGB Matt W. (@godfatherofGB) reported

    @HBOMaxHelp Fix your app. Nothing loads and it's not my connection because every other streaming service works.

  • Filmbuff05 Pam (@Filmbuff05) reported

    @HBOMaxHelp @sharpesthasmin A lot of fans would appreciate a final season of both Legends of Tomorrow and Batwoman. People have started to lose faith in Warner Media with some of the business decisions as of late and this would help restore it.

  • IreneFriesen666 Irene Friesen (@IreneFriesen666) reported

    Maybe the cancellation of #LegendsOfTomorrow is an aberration and the Legends are actively trying to fix it! #SaveLegendsofTomorrow @hbomax @netflix can you help?

  • listerbirdy sid 🍂🏴‍☠️🤍🛑 (@listerbirdy) reported

    @steedbonnet @hbomax i hope their pillow was warm on both sides and i hope that they have to put their phone charger into their phone in a very specific way for it to work

  • bulletblondesxx 🌈avalance (@bulletblondesxx) reported

    @HBOMaxHelp PLS HELP US TO RENEW LEGENDS OF TOMORROW. PLS SAVE THEM. #SaveLegendsOfTomorrow

  • sapphicbuzz SAVE BATWOMAN HBO MAX (@sapphicbuzz) reported

    So so so so broken please pick up batwoman #SaveBatwoman @hbomax

  • Murillos14 Luis Murillo (@Murillos14) reported

    @EnviroBlazerD @swimpedia @hbomax Considering that Adult Swim won't be getting and/or having trouble with acquisitions, they should just integrade their live feed with Max, just like how Paramount+ does it.