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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 29% Playback Issues (29%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Bellevue Buffering 9 hours ago
Alpena Buffering 6 days ago
Palm City Buffering 6 days ago
Saint-Gildas-de-Rhuys Crashing 8 days ago
Leeds Sign in 8 days ago
Liverpool Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • davidbassPro
    {♧} (@davidbassPro) reported

    An Epilogue wow. Let me... This makes up for everything. I, apologize. I did not expect... HEY!! Ouch! You gonna curve ball an Appendix at me? Dang. On PBS? Help, police! I deserve this! Great film @hbomax can I be one next pls Did this gig thingy @PrimeVideo #AmericaStraightUp

  • dawndelamuerta
    daniela (@dawndelamuerta) reported from Dallas, Texas

    WHY DO YOU NEVER WORK @hbomax???

  • julces88
    Julio Carcamo (@julces88) reported

    @JoeBritches Thanks for the response, I already bought expressVPN, but I'm having troubles with Buying HBO MAX, right now it says that @hbomax its having troubles and I should try later, before it said that only US based cards were accepted. Did you have any problem like that?

  • RoySeesYou
    Roy - Don’t F*** It Up (@RoySeesYou) reported

    OMFG @hbomax FIX THE GODDAMM STREAM !! It’s NOT the internet it’s YOU. Constant buffering , stalls in last 2 weeks. Can’t watch on tv. But phone stream@is ok. WTAF

  • ninjahippie
    Bene Gesserit reject. (@ninjahippie) reported

    Hey @hbomax whatever the F you are doing with the way you handle audio - you need to re-evaluate. I have to stop and re-start shows multiple times to be able to get it to work. You are THE ONLY ONE out of all the services (many) I use that have this issue.

  • JonathaCupcake
    Jonathan (@JonathaCupcake) reported

    @wbpictures @hbomax This is terrible we have been playing and watching MK for 30 years. And now scrap all that and start again the sets look **** the costumes look crap and the acting well there's none. Fighting Video game movies never works EVER. Mk11 was crap so it's only right we get a bad movie.

  • i_am_scifi
    (((Ian L.))) @Home (@i_am_scifi) reported

    @HBOMaxHelp This past Sunday's Last Week Tonight is completely out of sync with audio and video. Tried both on my Roku and even tried beaming my Android app to the TV, same deal. Please fix.

  • MaJoJovi
    Jo Costello🇪🇨 (@MaJoJovi) reported

    @victorbarbieri @jasonkilar @hbomax But it is. The only reason for a lot of people asking for HBO Max is the #SnyderCut And if you are not going to help, please don't say anything if you don't understand the situation. This is about Latin America, you don't live here, don't bother.

  • EpicBongZilla
    EpicBongZilla (@EpicBongZilla) reported

    @wbpictures @hbomax Got to say raidens actor looks TERRIBLE. But other then that. The trailer looked really solid. Hopefully the movie comes out better then any of your justice league ****. Because I'm actually holding this movie to a significantly higher bar because mortal kombat >>>> DC

  • TheRealTohm
    The borrowed tweet (@TheRealTohm) reported

    @hbomax @ZackSnyder @Junkie_XL You’re liars a frauds. Screw you all. Snd be sure to do it in 1:33:1 aspect ratio, so everyone still hates it. You’re awful.

  • keller718
    Kelly Bryan (@keller718) reported

    @hbomax using the app on AppleTV and the subtitles and audio automatically default to Spanish. Even when I hard close the app and change the subtitles to English or off....still in Spanish. Please help.

  • CRPPhotos
    Cody R. Papke (@CRPPhotos) reported

    The @hbomax app has to be the worst streaming app and it’s not even close. It’s seems like they don’t want you to use it.

  • bklynchocolate
    Kiane Everson (@bklynchocolate) reported

    @drewxhoward @snydercut @hbomax Zack should be given rights to work and have input on Wonder Woman sequels. He represents her best.

  • CRPPhotos
    Cody R. Papke (@CRPPhotos) reported

    The @hbomax app has to be the worst streaming app and it’s not even close. It’s line they don’t want you to use it.

  • ShaneHaddix
    Shane Haddix (@ShaneHaddix) reported

    @hbomax Someone should look into the Larry Sanders show, Its incredibly choppy on my tcl smart tv. Its the only show where I have that problem. It wasn't like this on the old HBO app.

  • _carrrmen
    frank costanza’s lawyer (@_carrrmen) reported

    like the second movie is to terrible it’s not even regarded as canon. please don’t do this @hbomax!! just take all that money and put it toward a hundred more episodes of search party! please!

  • ShaneHaddix
    Shane Haddix (@ShaneHaddix) reported

    @hbomax someone should look into the Larry Sanders show, Its incredibly choppy. Its the only show where I have that problem.

  • Derrpi
    Derrick ➡️ The Medium (@Derrpi) reported

    Hey @hbomax, Justice League Sn 1 Ep 14: Brave and the Bold Part 1 has the wrong voice lines. It plays the audio from the previous episode. Anyway to fix this? We're watching on Xbox Series S.

  • MatthewCrowe313
    Matthew Crowe (@MatthewCrowe313) reported

    @Xfinity @hbomax it’s incredible that you both are ok with how awful the hbomax app is on Xfinity... ffw/rwd consistently malfunction, super imposed title/search bar never disappear, movies cut out, Ect... How is HBOmax so much worse than HBO???

  • MrLeBrun
    Ross LeBrun (@MrLeBrun) reported

    @shadow_uzumaki @hbomax That's the kicker. They have AMAZING content. It's not easy to find, and their smart tv apps are terrible, and their Android app is better, but it doesn't seem to play well with devices like Chromecast.

  • RoySeesYou
    Roy - Don’t F*** It Up (@RoySeesYou) reported

    Seriously @HBOMaxHelp @hbomax the stream is UNwatchable. It’s not our internet. Xfinity works great on all other apps. HBOmax only works@on phone. Two weeks ago it worked fine. FiX IT! Or give refund. Look online MANY have same issue!!

  • MicahManaloTV
    Micah Manalo (@MicahManaloTV) reported

    I'm digging the selection on @hbomax but it's so hard to find trailers before watching to see if interested. Anyone else have the same problem?

  • Nikp2003
    Nik Pappaconstantine (@Nikp2003) reported

    @hbomax HOW DO WE FIX THIS “cannot play title, check internet” error whenever we attempt to watch the next episode of something??? This is so frustrating.

  • Venture_07
    Venture._.splatoons (@Venture_07) reported

    @DarkMustang10 @hbomax @ThatsmyCartoon There’s a small synopsis for Book 4 explaining that two old friends work together to fix their relationship I believe.

  • KHALINAAYNN
    nursecorpsé (@KHALINAAYNN) reported

    @percse @hbomax uh how is this gone work

  • LexAfficial
    Lex Afficial  (@LexAfficial) reported

    @DementLeonard @hbomax I hope they fix it, like the makers of Sonic fixed their **** up.

  • jacquesbouchard
    Jacques Bouchard (@jacquesbouchard) reported

    @hbomax Their lack of imagination is not my problem.

  • WDIMpodcast
    WDIMpodcast (@WDIMpodcast) reported

    @HBOMaxHelp What's up with the buffering issues on ROKU?

  • _carrrmen
    frank costanza’s lawyer (@_carrrmen) reported

    like the second movie is so terrible it’s not even regarded as canon. please don’t do this @hbomax!! just take all that money and put it toward a hundred more episodes of search party! please!

  • QMothr4
    Ashleigh #ZackSnydersJusticeLeague #UsUnited (@QMothr4) reported

    @Brimm @hbomax Thank you! I agree, but Warner Bros announced that they have no intention of another installment of #TheSynderVerse after #ZackSnydersJusticeLeague is released even if it breaks records. So I figure a petition wouldn't hurt, only help. And we need all the help we can get for this