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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 31% Sign in (31%)
  • 31% Crashing (31%)
  • 20% Buffering (20%)
  • 16% Playback Issues (16%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 6 days ago
Veracruz Sign in 10 days ago
Paris Sign in 10 days ago
Sandillon Crashing 14 days ago
Gland Playback Issues 21 days ago
Perth Sign in 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • WellWellWellUK
    Jackie Lynch (@WellWellWellUK) reported

    @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

  • andor_tnk
    アンドレイ (@andor_tnk) reported

    @hbomax HBO seal of quality

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life, for ****'s sake Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • TheGDMattMan
    Matt Arko (@TheGDMattMan) reported

    @JamesGunn @hbomax I'm am afraid...how how terrible this will be

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?

  • SpookAria82
    CybergAria (@SpookAria82) reported

    @AestheticPuppet @hbomax If you dont know what the issue is PLEASE go in blind its insane

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • asapbhat
    ab1112 (@asapbhat) reported

    @hbomax is such **** making me select I’m traveling can’t even login from other devices different WiFi without getting locked out constantly. Lost customer

  • TiPPiDa
    💎Neil Diamondhands💎 (@TiPPiDa) reported

    @JamesGunn @hbomax Show looks (and hopefully IS) great, suit still looks terrible. The costuming is the only part of this universe I don't like so far.

  • ___1_618___
    {•¥•} (@___1_618___) reported

    @AdamSchefter @hbomax I think that by bringing it up, he does care about what people say but it fuels him to prove them wrong. I've got no issue with that. Whatever you use as motivation to make you better is fine by me.

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • RonWarren72943
    Ron Warren (@RonWarren72943) reported

    @hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!

  • Tom_Tresser
    Nemesis 🇬🇷 (@Tom_Tresser) reported

    @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

  • Someone60752474
    Someone (@Someone60752474) reported

    @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

  • LostInArms
    UpInArms (@LostInArms) reported

    @tntsports @hbomax your camera work for swimming is awful - zoomed in on the lead who is 3m ahead while there's a neck and neck race for 2nd and 3rd!!

  • radeon111979
    Fan07 (@radeon111979) reported

    @hbomax Fix you ******* software , tired of audio and no picture

  • crispystuff1
    🪖 Mr. McThangums 🪖 (@crispystuff1) reported

    @hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.

  • TheIndieHandbk
    The Indie Handbook (@TheIndieHandbk) reported

    @hbomaxhelp @BackCountryID Are you actually planning to fix this bug or what? I tried all of your troubleshooting solutions on the website and nothing worked. Do I need to find a different streaming service that can actually build a functional app?

  • EvilDead
    Evil Dead (@EvilDead) reported

    @revecinemas @hbomax help her out.

  • dearconfessor_
    lalita (@dearconfessor_) reported

    @mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • BackCountryID
    Back Country Supply Co. (@BackCountryID) reported

    @hbomaxhelp Can you just fix the app for everybody? We shouldn’t have to DM you to have a functional app.

  • sikandar02
    Ruben Alegria (@sikandar02) reported

    @JamesGunn @hbomax Terrible timing to post this

  • Ayowolede
    Ayo. (@Ayowolede) reported

    @hbomax - what kind of dumbass tweet is this. I succeeded in avoiding spoilers all season but the official page tweeting this is crazy work.

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible