HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (38%)
• Buffering (31%)
• Crashing (19%)
• Playback Issues (10%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Rockford	Buffering	3 days ago
Pont-Évêque	Crashing	4 days ago
Kīhei	Buffering	4 days ago
Lille	Crashing	6 days ago
Salon-de-Provence	Buffering	6 days ago
Shawnee	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  $coli (@twiypod) reported 43 seconds ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 55 seconds ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 4 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 5 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  blue (@theblueautumn) reported 6 minutes ago

  @hbomax Fix your ******* stream. Horrible

• 
  GreenBean24 (@GreenSwag24) reported 8 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 15 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 19 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  i killled your dad (@thisAppisWac1) reported 19 minutes ago

  @hbomax It doesnt work when i try to sign up for hbo

• 
  Jason Green (@jasongr123) reported 21 minutes ago

  @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

• 
  Jimmy Flinders (@FlindersJimmy) reported 22 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  Jabagowicz (@jabagowicz1) reported 23 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  Kristal Marien (@deBATjes) reported 26 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  scott ziff (@conedx) reported 28 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  Cawcaw (@AJ_Sauceda) reported 28 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported 34 minutes ago

  So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

• 
  Big Bad Brody King (@Brodyxking) reported 35 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Maron (@Maron_crypt) reported 36 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  Jamie Campbell (@spacegauche) reported 41 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  Johnny Nil (@Johnny_Nil) reported 41 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 44 minutes ago

  @legalrealist @liloslovergirl @hbomax you can acknowledge that there is an issue when the majority of the characters being written off are woc, especially when one of the is the main one and her exit doesn't make sense realistically and story driven, it's a poor lack of choice

• 
  Crystal (@crystalthebell) reported 47 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  SubVet606 (@JohnTShe) reported 47 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  pangie ants (@Angiepants) reported 51 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 51 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Erica DiWren (@EricaDiwren) reported 52 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  Michael Descala (@FrostGiant44) reported 54 minutes ago

  @nerdist @netflix @hbomax little help here please!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 54 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Anna-Lena (@AnnaLenaSthl1) reported 57 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  Sofia (@willowmillenniu) reported 58 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.