HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/12/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (34%)

    Playback Issues (34%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (16%)

    Sign in (16%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLafayette Playback Issues
United StatesProspect Crashing
United StatesCarlisle Crashing
United StatesIrving Sign in
United StatesPainesville Buffering
United StatesStuart Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaNee_Nee Mrs. Perine (@ShaNee_Nee) reported

    Why does the @hbomax app crash like 7 times a day 🙃

  • djandrewgibbons Andrew Gibbons (@djandrewgibbons) reported

    @hbomax what did you do to screw up your AppleTV app? This update is awful! Please revert the video player so it acts like an actual AppleTV app, this is practically unwatchable!

  • NoH8LoV3wIn5 Ashley (@NoH8LoV3wIn5) reported

    @HBOMaxHelp your app isn't working on roku either it keeps saying need to sign in and I am already signed in but when I try it says the Pp needs to close you can't use hbomax at all Plz fix ittttt

  • Yattas_GotaLota King Cole (@Yattas_GotaLota) reported

    . @hbomax wtf is wrong wit this update on Apple TV ? I can’t fast forward or rewind right fix it fast

  • PettyMinaj1 PettyMinaj🦄 (@PettyMinaj1) reported

    @HBOMaxHelp I’ve been trying to watch movies any movie and it’s not working …i have xfinity…whats the problem???

  • StalkingHorseLA Stalking Horse (@StalkingHorseLA) reported

    @hbomax congrats on having the most expensive monthly cost and the WORST track record in getting through a single episode without your app crashing or the buffer wheel of death spinning on my tv every 2 minutes…

  • BitchCraft0666 Carpenter ******* Jesus (@BitchCraft0666) reported

    Love paying 15 ******* bucks for @hbomax just for it to buffer every thirty seconds no matter how good our connection is 🙄😒

  • ahivalore don't talk to me (@ahivalore) reported

    Also, @hbomax get your life together and fix these glitches. It's been happening all week. smh

  • Iamasiaashley Aesthetically Asia Ashley (@Iamasiaashley) reported

    @Showtime I’m never using your app I pay to watch the fight and it’s been freezing the whole time I’m definitely getting a refund I wish @hbomax had it I guarantee I wouldn’t have this problem

  • Lanta81308470 Lanta (@Lanta81308470) reported

    @HBOMaxHelp This is the worst experience I’ve had on an AppleTV. Thought it was an Apple issue but nope, HBOMax just flat out **** the bed.

  • discohang no one (@discohang) reported

    @HBOMaxHelp @stifuhotman312 Roku tv. Having issues. Was working an hour ago.

  • ImNickLazo Nick Lazo (@ImNickLazo) reported

    @SnoopMikey @hbomax It’s so broken!

  • starwynd Fitness Fairy Flora (@starwynd) reported

    I wonder when @hbomax plans to fix their dogshit app. Constant service errors and fast forward and rewind don’t work at all anymore. You’d think a big company like that could afford a QA team.

  • Alexandrawidit Alexandra (@Alexandrawidit) reported

    The absolute worst streaming app award goes to @hbomax congrats!!

  • kiddle ~ kiddle (@kiddle) reported

    @Unknownfear @hbomax Just as a data point, we haven't had any problems. We have Comcast. (We also have a Samsung smart TV.)

  • Wizdom80 Wiz (@Wizdom80) reported

    @MHCranberry @HBOMaxHelp Same issue here.

  • mikeburton23 Mike Burton (@mikeburton23) reported

    @hbomax Fix your ******* app

  • CarlssBarkley Carly Jackson (@CarlssBarkley) reported

    @hbomax On my Sony tv my language is stuck in Spanish on some shows/movies or audio description on others. I have gone to try and change it back but whatever I change it to it stays the same, how do I fix this?

  • Librumtinia 🇭🇰🦓𝕁𝕒𝕕𝕖🦓⭐ (@Librumtinia) reported

    @hbomax - can y'all fix your Xbox One app please? Every few episodes of shows I watch, it goes all 'Oops! something went wrong, please restart the HBO Max app.' It just started with the most recent update to the app :(

  • tsmit44 Tony Masters Smith (@tsmit44) reported

    @bumpkinsTV @hbomax @Roku I had this problem. A screen prompted me to “Access all of HBO Max” or “HBO Only” I didsmissed it. Same message on the iPhone app but this time I selected one. Both Roku and iPhone worked after that.

  • tenniseve09 Evelyn H. Rodriguez (@tenniseve09) reported

    @hbomax Ugh!! It’s happening to me! 😣 it’s not letting me stream on my tv. It only plays on my phone but that’s not where I want to watch it! 😒 error code 905!!! I tried yesterday and today! So much for a night in with my husband!! 🤬🚨🚨

  • HolleeWorld Hollz (@HolleeWorld) reported

    @hbomax when ******** are y’all going to fix your UI? Like let’s plan a goal here girlie

  • beefthovenn Luca Brasi sleeps with the fishes (@beefthovenn) reported

    Sure @hbomax has lots of good stuff to stream, but god forbid I have to rewind 15 seconds. That **** will RUIN the quality and buffer for the rest of the movie. Gotta restart the website every time.

  • Unknownfear Alex Elias (@Unknownfear) reported

    .@HBOMax really needs to get their **** together. The app works about 20% of the time. When it does work, it stops working randomly. Each time I beed to do a hard reset of my tv. I have a 2017 Samsung smart tv, wired to 1gb internet. This is not the quality of service I pay for

  • Logan2tall Logan Clark (@Logan2tall) reported

    @hbomax @HBOMaxHelp CAN NOT PLAYBACK THE CONJURING!! Why?!? #help #TheConjuring3

  • INeckKissesI ⌁☍ 𝓝𝓮𝓬𝓴 𝓚𝓲𝓼𝓼𝓮𝓼 (@INeckKissesI) reported

    @HBOMaxHelp ever since the update on PS4 I’ve been getting errors and now the app won’t start at all.

  • Skandalous Douglas Jones (@Skandalous) reported

    @hbomax What's new, @hbomax? My AppleTV and new Siri remote, which your app barely works with. Hopefully a fix is in order soon.

  • Mr_Black_Friday Justin Johnson (@Mr_Black_Friday) reported

    @HBOMaxHelp Has anyone reported the issue of dropped frames on the Android HBO Max app? My fiance and I watched The Conjuring: The Devil Made Me Do It and The Lord of Rings Extended Cut, and the app drops frames every so often. Audio continues, but there's constant frame drops.

  • pmiscove Phillip Iscove (@pmiscove) reported

    @cadlymack The new update is a nightmare. @hbomax needs to fix it ASAP.

  • shawnmisamore Shawn Misamore 🏳️‍🌈 (@shawnmisamore) reported

    @cadlymack I had read on here a few days ago that the latest update to incorporate an ad supported version of the service was to blame for the bugs. I too was having issues rewinding and fast forwarding. One would think @hbomax would’ve fixed it by now.