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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (14%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Buffering | |
 Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Evans
(@Jordanevans_97) reported
@hbomax #LockedDownContest sadly admitting i work in maintenance at walmart (worst job ever) i clean whatever is asked to be cleaned, bathrooms, floors, etc, and during the pandemic customers have been really giving me difficult jobs to clean/disinfect things that i’d rather now say😞🤮
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a patel
(@apate2325) reported
@HBOMaxHelp Sorry, I just realized the issue. It was zoomed in.
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wordsthatcontainSTEVEN
(@booksbandslife) reported
@trapsants @hbomax YES! Wish they would just fix a very obvious mistake.
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mike
(@mike_puga) reported
@hbomax Really hoped it would be good but yeah it was terrible
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Weird-O
(@Wierd_o78033920) reported
@diablo666_6 @hbomax Uh, no. That’s what made it garbage and a disservice to the original shorts. No one wants to see them talk or work together for an extend period. Everything that movie did felt nothing like Tom and Jerry. At least this one is actually trying to be true to what T&J is.
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Jade Winkler
(@jade_winkler) reported
@hbomax Terrible show
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Benny The Wrapper
(@barry_pike) reported
@hbomax Gal is a vision, this movie is terrible, tho.
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carmela🌿🌸🌱🇺🇸
(@amcarmela2) reported
@hbomax Hbo has truly gone down hill. It used to be so good. The series are awful. The last good one was game of thrones
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HVH Stan
(@HateJackLoveHVH) reported
@HBOMaxHelp I have xfinity so I should get it but my TV says their is a problem with my subscription which doesn't make sense cuz my subscription was through Xfinity
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❄️ 𝐓𝐮𝐫𝐧𝐞𝐫 ❄️💪🏼🇺🇸
(@TamiSFGiantFan) reported
@hbomax One of the biggest STIFFS ever. Tiger would rather walk over broken glass than tip a dealer or a cocktail waitress. One time Charles Barkley tried to shame him into tipping on my game- still wouldn’t do it. King Charles threw me a white check ($500) instead.
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Brandon
(@MrMightyB) reported
@hbomax I love the app. I’ve been subscribed since the first launch. I’ve been having problems recently clicking play on episodes of shows and movies. It happens on many different devices that I use. Please help!
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Théo Blain
(@ThoBlain3) reported
@hbomax Cool 👍🏼 ok ✅ no problem !
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Arjun RK
(@whoisarjunrk) reported
@hbomax is known for quality. They have a couple of slates that are sure to garner Oscar buzz. Whether that will translate into an increase in subscription numbers is difficult to say at this point.
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Dr Jekyll
(@DrJekyllHJ7) reported
@hbomax It is awful don't waste your time.
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Grunt
(@Grunt812) reported
@hbomax My only problem is, she sleeps with every one and it had nothing to do with the story
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design321
(@marciedesign) reported
@hbomax Terrible movie.
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lastcoinstanding 🔴
(@LastCoinStandng) reported
@thatpawshbear @hbomax I find now that it glitches for the first few minutes of an episode, but if I pause and then continue, after the first few minutes it seems to play ok. I find that @AppleTV is just as bad. No such issues with Netflix or Amazon.
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#SxSW 2021 bound? 🤷🏻♂️
(@MarvelMorris) reported
@hbomax @hbomax #LockedDowncontest I work in a retail warehouse environment.
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Ich bin MarWell ن
(@MarWell15) reported
@HBOMaxHelp can't sign in into my account using Chromecast with Google TV. Can you help me out?
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jabesmx
(@jabesmxtv) reported
@HBOMaxHelp @ABVHVN so you're saying if I bought HBOMAX via Hulu, then I gotta download the HBOMAX app and login with my Hulu credentials? thats wild.
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Tommy McDonald
(@water_samurai) reported
@hbomax Please renew for a season 4, so we can at least see where Hazel's journey goes!! I will pay an extra fee for HBO Max just to help renew infinity train. #renewInfinitytrain
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wecanaffordfree
(@wecanaffordfeew) reported
@hbomax #LockedDownContest I work at a covid quarantine site 😬
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KittyMom
(@erin_luckyerin) reported
@hbomax Terrible movie. Just awful.
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Hurley_Face
(@HurleyFace) reported
@hbomax Don’t do it. Terrible movie.
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David Fitz
(@davidpfitz) reported
@Outfest @hbomax @searchpartymax Getting a "Missing DRM stream URL. Unable to play asset." error. Any guidance on how to fix?
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Martin
(@Mocker2Martin) reported
@hbomax Completely & utterly disappointed at WW2 1084 premier on your app. Unwatchable due to streaming issues and lag. Ruined what would have been a great time during the holidays. Fix it or else!
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Secret sauce
(@5ecret_5auce) reported
@hbomax It looks terrible
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Dan P
(@daniel_848) reported
@hbomax Seems he is human with the same issues as basically everyone else ...... he's just really really good at golf
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Patriotic Dude
(@ayoungpatriot99) reported
@hbomax Terrible movie
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Outfest 🌈🎥
(@Outfest) reported
@davidpfitz @hbomax @searchpartymax Sorry that happened, there should have been contact information on the email for any issues.