HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/20/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLexington Buffering
United StatesPhiladelphia Sign in
GermanyBerlin Playback Issues
United StatesQueens Buffering
GermanyGroß-Umstadt Playback Issues
GermanyHamburg Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sumeet_s_97 Sumeet (@sumeet_s_97) reported

    @Ronnie2K @hbomax I didn’t ask I asked for you to fix your game.

  • jasonkarns Jason Karns (@jasonkarns) reported

    @hbomax you’ve broken the back/menu button on appleTV

  • Ai_Kichona Her, She, That Btch (@Ai_Kichona) reported

    @hbomax FIX THE STREAMING LOAD

  • MarianoPNavarro Mariano Navarro (@MarianoPNavarro) reported

    @puskintio @hbomax Even with ego, greed and money issues in it, at this point this defies all logic and common sense anyway.

  • DPeluso88 Dan (@DPeluso88) reported

    @ZackSnyder I can’t help but wonder if, “unknown object 61982” in Justice League has anything to do with the release date of Blade Runner now that I’m watching your movie picks on @hbomax 🤔 #WorldsGreatestDetective 🦇

  • superman50000 james (@superman50000) reported

    @ArguingMeadows @WesleyWiggins14 @hbomax What sucks is they still didn’t fix this green screen looking error

  • Mojo7171 Marina (@Mojo7171) reported

    .@hbomax is down. Can’t login and kicks me back to the sign up

  • LucasFigg Lucas Figg (@LucasFigg) reported from Allen, Texas

    @hbomax your AppleTV app isn’t working. I click to play content and nothing happens, if I click again..it crashes. I’ve deleted and reinstalled, my network plays content from all other sources just fine. AppleTV 4th Gen, latest version of the app. Help!!!

  • AshleyInSTL8 Ashley in St. Louis (@AshleyInSTL8) reported from St. Louis, Missouri

    @tparkstl @hbomax We started it last night. I had nightmares all night. Unrelated, but a few different nightmares last night. I learned we may return to work a few months earlier than originally planned also. I’m not trying to be a baby, but I can barely do Target drive up on my own right now.

  • Twiqballer Twiqballer (@Twiqballer) reported

    Hey @hbomax — your skip intro button for the west wing is bussssted. It comes up during the recap, but doesn’t come up for the actual intro after the cold open. Fix this please and credit me and send me a $100 gift card to @Cinnabon thank you.

  • gpn005 Geoff Novak (@gpn005) reported

    @hbomax you seriously need to fix your apps...super slow, reaction time to a click can take 30 seconds+ and sometimes just locks up and won't even let me exit to the menu of my streaming device...this happens on multiple platforms so not my devices...hire some more programmers!

  • LikeABrick Like_A_Brick (@LikeABrick) reported

    @HBOMaxHelp @HBOMax Full screen is broken on all browsers I've tried using Windows 10. Restarting, clearing cache, updating browser doesn't work.

  • Ai_Kichona Her, She, That Btch (@Ai_Kichona) reported

    @hbomax Fix the loading on the movies you have

  • PeaceLuvCarryOn ☮️💟 & Restore The Snyderverse (@PeaceLuvCarryOn) reported

    @hbomax @HBO Or.... help #RestoreTheSnyderVerse

  • AshleyInSTL8 Ashley in St. Louis (@AshleyInSTL8) reported from St. Louis, Missouri

    @tparkstl @hbomax We started it last night. I had nightmares all night. Unrelated, yes, but a few separate ones. I learned we may return to work a few months earlier than originally planned also. I’m not trying to be a baby, but I can barely do Target drive up on my own right now.

  • studioGIMMICK27 studioGIMMICK (@studioGIMMICK27) reported

    @Meditatingjestr @gojijynx @hbomax Yeah, but he let him try again. Another issue was the Miyazaki is very hard to work with. He’s very much a rigorous kinda guy. So they don’t see eye to much either. He’s trying. I would like to think his dad is too

  • gushilsdorf Gustavo Hilsdorf (@gushilsdorf) reported

    @HBOMaxHelp guys I only found this handle now. Could you please follow up the thread to check this UX "error" in the browser + super wide screens. After your last update I'm not able anymore to watch movies full screen. Much appreciated.

  • DCfanJP DC Fan JP (@DCfanJP) reported

    @POP_Culture2020 @mjarbo @hbomax Matt is absolutely right. All HBOMax content is now controlled by WB. It was too late for them to stop ZSJL, but they can prevent any future Snyderverse. But cancelling our subscriptions will not work in our favor if we want to convince WB or Jason Kilar to give us more content.

  • manoroid85 manoroid (@manoroid85) reported

    @LisWonder1 @hbomax I'm almost betting itll crash again this weekend too.

  • Ashton06443629 Ashton (@Ashton06443629) reported

    @hbomax hey maybe y’all could fix y’all’s app from buffering 24/7 that’d help

  • VctorHu01278134 Víctor Hugo Martínez Esparza (@VctorHu01278134) reported

    @HBOMaxHelp @Michael79437896 I´ve seen the #SnyderCut like 8 times and its amazong, i really dont understand why the negativity to this project and to work with Snyder #Snyderverse must continue

  • t_dad01 t-dad (@t_dad01) reported

    @hbomax new day, new type of app crash...service code hbo max service code h-4beaa5c4-0236-431f-975d-ee8747a 34af7. The psa4 app is junk on a daily basis

  • Skeglerguy Scott Kegler (@Skeglerguy) reported

    Not pursuing a Snyder sequel seems like a terrible business strategy. So disappointing. @hbomax @WarnerMedia #RestoreTheSnyderverse

  • MidnightMarques Tommy (@MidnightMarques) reported

    @JustIdeals @HBOMaxHelp Please fix this, HBO Max! I have the same problem with my iMac!

  • Ai_Kichona Her, She, That Btch (@Ai_Kichona) reported

    @hbomax IDGAF ABOUT WHAT TO STREAM FIX YOUR STREAMING SERVICE! YOU CANT FAST FOWARD YOU CANT WATCH **** WITH OUT IT GETTINF STUCK AFTER 5 MIN

  • ThaRecklessKing King’s Day 3/24 🥳🎂 (@ThaRecklessKing) reported

    I really want @hbomax to fix this subtitles situation. A lot of us watch content with subtitles but the HBO Max app subtitles are ridiculous. They take up the whole damn screen, and they lag.

  • MouseFanTaryn Taryn Dwyer (@MouseFanTaryn) reported

    Super disappointed that after 10 months @hbomax still does not work on my @amazonfiretv #fail

  • lineline432 lineline (@lineline432) reported

    @TheCultof62 @HBOMaxHelp I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!

  • AntonioGrac1 Antonio Graci (@AntonioGrac1) reported

    @hbomax still cannot watch @LastWeekTonight on my Apple TV... fix the navigation errors

  • QueenBeezzy 🎮🐱Queen Beezzy☕🎶 (@QueenBeezzy) reported

    @hbomax @HBO Having sign in issues of course 😑