HBO Max

Is HBO Max down?

Problems detected at HBO Max

Users are reporting problems related to: buffering, sign in and playback issues.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 01/23/2022 16:40

January 23: Problems at HBO Max

HBO Max is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 38.85% Buffering
  • Sign in 35.48% Sign in
  • Playback Issues 18.50% Playback Issues
  • Crashing 6.40% Crashing
  • Video Quality .76% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

BrazilBelo Horizonte Buffering
SpainVilobí d'Onyar Playback Issues
United StatesLos Angeles Sign in
MexicoMexico City Buffering
MexicoMexico City Playback Issues
United StatesDenver Sign in

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • finnigan_brk Brian K. (@finnigan_brk) reported

    @adultswim @hbomax I think someone animated the poop I flushed this morning. I guess you don't pay for quality anymore.

  • BryanInMo1 BryanInMo - GOP are cowardly Tr*mp ball lickers 💯 (@BryanInMo1) reported

    @DaniMcMillen @hbomax Mine don't work on anything that has ads. NO captions at all. Only movies or the rare times a tv episode has no ads. I've been trying to get them to fix it for nearly 3 weeks on my Roku app

  • BryanInMo1 BryanInMo - GOP are cowardly Tr*mp ball lickers 💯 (@BryanInMo1) reported

    @HBOMaxHelp @DaniMcMillen I've been trying to get you to fix the captions for close to 3 weeks now on my Roku app. How much longer? (see past DMs for reference).

  • B_Booi Bubele Booi (@B_Booi) reported

    There’s not a single good thing about the @hbomax interface. I’d wager it’s easily the worst designed streaming interface currently in existence

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JohnCena @hbomax @DCpeacemaker I KNOW THAT THERE WILL BE SOMEONE WHO CAN REALLY HELP US, FORGIVE THE INCONVENIENCE. My grandmother requires an URGENT operation of a tumor in her spine that may be carcinogenic and at this point of life or death, please beg it every weight is a help, we can't pay PLEASE

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JohnCena @hbomax @DCpeacemaker I KNOW THAT THERE WILL BE SOMEONE WHO CAN REALLY HELP US, FORGIVE THE INCONVENIENCE. My grandmother requires an URGENT operation of a tumor in her spine that may be carcinogenic and at this point of life or death, please beg it every weight is a help, we can't pay PLEASE

  • Cristian11_SM Cristian (@Cristian11_SM) reported

    @JohnCena @DCpeacemaker @hbomax I KNOW THAT THERE WILL BE SOMEONE WHO CAN REALLY HELP US, FORGIVE THE INCONVENIENCE. My grandmother requires an URGENT operation of a tumor in her spine that may be carcinogenic and at this point of life or death, please beg it every weight is a help, we can't pay PLEASE

  • 1985SINCLAIR ً (@1985SINCLAIR) reported

    @ruIesbians @hbomax right ik money is not an issue just fix the interface

  • 1985SINCLAIR ً (@1985SINCLAIR) reported

    @ruIesbians @hbomax that’s what happened to me. i had to restart the entire thing😭idk why hbo max is in the replies telling us what to do like it’s our problem. fix that interface…

  • RubatoPhoto Rubato Photo (@RubatoPhoto) reported

    @hbomax saying my subscription I get through @ATT wireless plan is expired. Apparently some subscribers have had this problem for over a month. Get your **** together HBO and AT&T.

  • penniproudd idc lol (@penniproudd) reported

    @HBOMaxHelp Yes! Still not working 🥴

  • DaniMcMillen Dani McCulloch (@DaniMcMillen) reported

    Dear @hbomax, your subtitles never match. Every other streaming service’s does. I’ve tested it on many devices, it’s you. Is there a way to fix this? It’s hard to follow along.

  • jeff_salzman Jeff Salzman (@jeff_salzman) reported

    @hbomax @WarnerMedia It’s clear what works and what doesn’t. You put restrictions on Snyder, then canned him when it didn’t work. You let James Gunn do what he wanted and it’s paying off big time. Drive the money/creative freedom truck to his house. Season 2 plz. #peacemaker

  • blindconfucius Scott Blanks (@blindconfucius) reported

    @TSReid @HBOMaxHelp Did they fully resolve your issue? Unfortunately I had a couple of strong starts with them back in 2021 and then they eventually ghosted me on both inquiries. Months after I quit following up, both items were addressed with no direct outreach or acknowledgment to me

  • MTGHasSTDs Joe Slocktravy (@MTGHasSTDs) reported

    @MiamiMagLisa @HBOMaxHelp Are you having trouble now?

  • MTGHasSTDs Joe Slocktravy (@MTGHasSTDs) reported

    Anyone else having trouble accessing HBOMax content? @HBOMaxHelp

  • ChelBelle1983 🗽💋Michelle😎💃🏼 (@ChelBelle1983) reported

    @TheStyleApple @AndJustLikeThat @hbomax Well, why not? She has trouble keeping her mouth shut about everything

  • detoffol Scott DeToffol (@detoffol) reported

    @hbomax I really want to gift someone an HBO Max subscription, but can't find any HBO Gift Cars. Help?

  • LaughHere4 Here4ALaugh (@LaughHere4) reported

    @WestonBergmann @Showtime @hbomax That's a you problem lol. I haven't had to login since the first time I logged in.........

  • kmiller15211 kurt (@kmiller15211) reported

    @hbomax Why do I have to re login to your app every few days with YouTube TV? It says my subscription has expired and I have to Log Out and back in. Incredibly frustrating

  • darlingberna bernadette m (@darlingberna) reported

    .@ATT my wireless account includes @hbomax but as of yesterday afternoon I haven't been able to access it as it says my subscription expired. Looks like I'm not the only one either - please help?

  • balcourt7 Balcourt (@balcourt7) reported

    @troyX_eth @hbomax It's to cold to rain here currently, I've gotta hit the road tonight for work tomorrow, making it hard to do with my creepz making more than my weeks pay in a day, in a week or two if its still steady I'm gonna have to rethink what I'm doing🤔

  • MichaelBernal20 Michael Bernal (@MichaelBernal20) reported

    Hey @hbomax , fix your damn app. It keeps logging me out of my devices for NO REASON. It’s annoying and I’m about ready to cancel.

  • radagasthebrwn Robert Garner (@radagasthebrwn) reported

    @HBOMaxHelp No this has literally been the case for years, across multiple devices, on completely different connections. It's not a simple troubleshooting issue. It is the design and construction of the app and service itself. Just. Start. Over.

  • radagasthebrwn Robert Garner (@radagasthebrwn) reported

    @hbomax why is your app so terrible it throws 321 errors within the first minute of trying to play a video? Single worst streaming experience on the market.

  • cbjones848 Chris Jones (@cbjones848) reported

    The length of a movie only legitimately impacts THE LENGTH OF THE MOVIE. A movie’s quality-ies (or lack thereof) is/are something else entirely — and that’s why we who enjoy great films want @WarnerMedia @hbomax @Discovery to fckn #RestoreTheSnyderVerse already!!

  • Thisaintmyspace Michelle Tierney (@Thisaintmyspace) reported

    @WestonBergmann @Showtime @hbomax I go weeks without logging in and never have to sign in.

  • MelTracey_ mel (@MelTracey_) reported

    @WestonBergmann @Showtime @hbomax Paramount plus has terrible user interface. Most of the time my continue watching episodes are 2-3 episodes behind of where I actually am in a show.

  • DJEst1992 DJ Est1992 (@DJEst1992) reported

    @WestonBergmann @Showtime @hbomax I've never had to re login to hbo max or had any issues with paramount as mentioned above. Showtime I can't speak of.

  • Unlimited507 Mac (@Unlimited507) reported

    You’re really irking people by doing a Sunday night drop of #Euphoria — nobody is turning up the evening before work. Change it to Saturday at least! @hbomax @HBO