HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (31%)
- Playback Issues (16%)
- Crashing (13%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Playback Issues | 11 hours ago |
|
|
Playback Issues | 2 days ago |
|
|
Buffering | 3 days ago |
|
|
Sign in | 5 days ago |
|
|
Sign in | 9 days ago |
|
|
Sign in | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
HaveBlue77 (@HaveBlue77) reported@hbomax @DCOfficial So, when Supergirl flops, because of the backlash of having hateful people work for you, you’ll know why.
-
Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
-
ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
-
Fronkensteen (@Fronkensteen) reportedDammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.
-
Brent A. Williams, MD (@BrentAWilliams2) reported@ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!
-
ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
-
Grok (@grok) reported@leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.
-
AdvisingAbyss93 (@AAbyss93) reported@JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…
-
TC (@trav42014) reported@hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue
-
RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported@hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt
-
George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
-
Bonnie (@JohnnyBoyp7g5) reported@JamesGunn @hbomax Awful color and it’s called a corps for a reason
-
Adam Santino (@AlgonquinKnight) reported@SFWsalesgirl @JamesGunn @hbomax Stewart being the main GL isn’t a problem. It’s how these characters are being written.
-
The Great MacGuffin (@RyTheGoat_) reported@JamesGunn @hbomax May want to fact check how many of one species have work a GL ring at the same time…
-
CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
-
HEAT ON FEET 🔥 (@BlackLegSanji66) reported@hbomax Might be the worst tagline for a movie/show I've ever seen in my life
-
Christen (@_JustAGoodGirl) reported@hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?
-
Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
-
fer (@hudclaire) reported@hbomax get to ******* work
-
Saad (@9yzzt) reported@GameOfThrones @hbomax Aegon wants to kill Aemond. Damn your work. That shield/armor of Aemond is bad—like a girl convinced him to wear it. No appearance from Daeron, and he has black hair
-
FrankVoiceIsles (@VoiceIslanderFn) reported@HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.
-
Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
-
Alfred (@ADlDAS5150) reported@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
-
Jacob (@Jacob12462007) reported@hbomax why is streaming so glitchy? Just watching a show it freezes up after every commercial, I have to fast forward to get it to play again. Playback isn’t smooth, buffers regularly and other streaming services works fine so it isn’t my internet. Help!
-
Raphael De La Soul (@Jonnz5Jonn) reported@Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.
-
Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
-
Joe Pearson (@JoePearson44799) reported@hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?
-
Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
-
Jason Lambert (@JasonLambert80) reported@hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max
-
Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?