HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/08/2026 16:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
CanadaVancouver Crashing
United StatesGenoa Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dziecol Deez (@dziecol) reported

    @hbomax @HBOMaxHelp ur subtitles for non-English movies are absolutely terrible. Delayed, cut off, and unreadable formatting. So many are completely unwatchable, figure it out😤😤😤

  • JiffyScooters Jiffy (@JiffyScooters) reported

    @beneathflowers @HBOMaxHelp did it work?

  • RockNRollRoman Michael Roman (@RockNRollRoman) reported

    @HBOMaxHelp And really like to reiterate that this only happens with hbo. So it’s not my equipment, internet service or tv. And I’ve read I’m not the only one having this problem.

  • wml_may lovely (@wml_may) reported

    @HBOMaxHelp when are yall going to fix your hbo max app on the ps4

  • CurtisKasey K thx bye (@CurtisKasey) reported

    @HBOMaxHelp @beneathflowers @HBO My Samsung TVs are constantly having trouble with your app. Problems other apps don’t seem to have.

  • babaganoush16 baba ganoush (@babaganoush16) reported

    @HBO @hbomax 1. Fix captioning problems 2. Better movies 3. Respond to viewer feedback

  • Nin10doW11 Nintendo Wii (@Nin10doW11) reported

    @hbomax FIX YOUR WEBSITE! i'm just trying to rewatch the last 15 minutes without refreshing every 2 seconds

  • ZackDavisson Zack Davisson (@ZackDavisson) reported

    @bclaymoore @hbomax The worst thing for me is rewinding. I was trying to watch Doom Patrol yesterday and if I missed something and wanted to go back it crashed the whole damn app.

  • RockNRollRoman Michael Roman (@RockNRollRoman) reported

    @HBOMaxHelp I have basically every streaming service. They all work fine….. except for hbo max. It has consistent loading issues. When I try to enter, all I see are 3 purple dots that flash forever. It’s doing it right now. Hasnt worked all day. At times, the app completely freezes.

  • d_genr8 Alexander the Decent (@d_genr8) reported

    @thecomedybureau @megstalter @hbomax that was the worst set i've ever seen in my life

  • MikedUp21 Mike (@MikedUp21) reported

    HBO needs to fix the HBOMax app on PlayStation soon. It has so many errors and is always closing, also mad lag on rewind. Love it otherwise @hbomax

  • mdingo98 dirtyD (@mdingo98) reported from Sugar Land, Texas

    Someone help me. I have issues w @hbomax Missing Hacks

  • DCFog81 Gerard Berroya (@DCFog81) reported

    Hey, @hbomax and @Roku. I'm trying to watch Kung Fu Hustle on Roku, but the default audio is Spanish. I can change the audio language to the original Cantonese on Android, but not Roku. Please fix your app.

  • RJEmann RJ Emann forever ALL IN (@RJEmann) reported from Cleveland Heights, Ohio

    How is it the year 2021 and we still have streaming services with quality as terrible as @hbomax? This is absurd. I can't watch 10 mins without it freezing and crashing. It takes over an hour to get through a 30 min show with all the freezing and restarting. Might have to cancel.

  • willmckinley 𝕎𝕚𝕝𝕝 𝕄𝕔𝕂𝕚𝕟𝕝𝕖𝕪 (@willmckinley) reported

    @JBumbalough @hbomax I got the first issue. I liked it but wasn't inspired to continue w/ the series.

  • Jack30100429 . (@Jack30100429) reported

    @HBOMaxHelp Yeah I had no buffering issues this evening. I cleared the cache on HBO max app and it didn't crash or freeze tonight . Thanks again

  • DrReevesDC Adam Reeves (@DrReevesDC) reported

    Does anyone else have problems with @hbomax through @ATT wireless? @ATTHelp

  • christyw8441 Christy Williams (@christyw8441) reported

    @GameOfThrones @hbomax Really...thanks for making me think about that again...and also the awful rushed ending to the story that I couldn't wait for which took forever!!!!!!!!!!!...and you can't even blame it on covid. 🤨

  • Sassy__Ginger Ginger (@Sassy__Ginger) reported

    @hbomax terrible app that constantly buffers.

  • akaboomer3 akaboomer (@akaboomer3) reported

    @LolaSkyWelker @HBOMaxHelp The HBOMax app is running terribly slow (10 minutes from starting the app to watching something) on my Firestick 4k since the end of last month. I've been waiting patiently but it is almost entirely unusable. Can someone from your team work with me to get this app working for me?

  • FunGeekZ FunGeekZ (@FunGeekZ) reported

    @HBOMaxHelp Everything seems to be good now except that when trying to remove shows from my watch list Is results in an error I'm unable to remove certain shows

  • jimwhxreson socko (@jimwhxreson) reported

    hey @hbomax your console app is broken af

  • ya_boy_d_29 daymer beltre (@ya_boy_d_29) reported

    @HBOMaxHelp None of those troubleshooting recommendations work I've done them almost everyday for a week, this is ridiculous

  • Nicole__Thomas Nicole (@Nicole__Thomas) reported

    Does the @hbomax app crash every 30 seconds for everyone else? Or just me?

  • TecknoDRFT Michael Teckno (@TecknoDRFT) reported

    @the_ironsheik @hbomax @jenstatsky Send me your login information and I will

  • 411bee April #1000WordsofSummer Alvarez (@411bee) reported

    @HBOMaxHelp @DannyKanner Or just fix it?

  • kismetndreams Twisted Cocoa (@kismetndreams) reported

    I hope @hbomax got better with the camera work for legendary bc WHY TF ARE Y'ALL GOING BEHIND BANNISTERS DURING PERFORMANCES?????

  • rleader86 Rick Leader (@rleader86) reported

    @hbomax can you fix your streaming service please? You had that last update and it's crap since.

  • impalergeneral David Mello (@impalergeneral) reported

    @TeamCoco actually, not bad. You'll be forced into a basic set, though. Now prove to @hbomax you exist and Leno never did...and crash Fallon ASAP!

  • williamwilcock William Wilcock (@williamwilcock) reported

    @HBOMaxHelp Super disappointed with HBOMax. Would have checked pretty much every box on the cancellation survey if they were not radio buttons. For the price you charge you need better tools to help people find content (or else you need more content)