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HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 16 hours ago
Birmingham Sign in 24 hours ago
Schongau Sign in 2 days ago
Hollywood Buffering 3 days ago
Bellevue Buffering 4 days ago
Alpena Buffering 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • cargalnyc
    Life is short/long (@cargalnyc) reported

    @HouseofDragon @hbomax Trying to watch on HBOMAX and it won't start. HELP

  • spartanfanmsu
    Josh Engelhard (@spartanfanmsu) reported

    @HBOMaxHelp @thewithrowshow Is there a fix? Firestick

  • bearbuenosaires
    Matías 🏳️‍🌈 (@bearbuenosaires) reported

    @HBOMaxHelp The app doesn't work on my TV I've been trying for 45 minutes ******* ********

  • YvetteAva
    Ava Yvette (@YvetteAva) reported

    @HBOMaxHelp trying to watch House of the Dragon, but the app continues to crash. Help

  • 77overit77
    hh (@77overit77) reported

    all @HBO @hbomax is saying about #HouseoftheDragon is to restart your app. bruh fix the crashing tf

  • Real__Ruthless
    Joshua (@Real__Ruthless) reported

    @socmediafailure @hbomax I named mine testing and it really did work... weird

  • Lanemeyer19
    Meyer (@Lanemeyer19) reported

    Well, this is uneventful. No @HouseofDragon. Was expecting a dragon to crash and burn, not the @hbomax app.

  • mrfalkner
    Michael (@mrfalkner) reported

    @Aanay_21 @hbomax Folks are saying make a new profile and it will work.

  • twinpapa_7
    Johnny A. Cristodaro (@twinpapa_7) reported

    @HBOMaxHelp this is not acceptable, your streaming service has gone down yet once again when fans are expecting to watch a premiere that we have waited years for. Spend way too much money for this service and expect to have it work when needed.

  • kithrup
    Sean Eric Fagan (@kithrup) reported

    I can't watch anything on @hbomax, which is included with my xfinity account. Anyone else having this problem?

  • Adeep187
    Andrew Mischuk (@Adeep187) reported

    @hbomax @HBO Liscence HBO to literally anyone other than Crave. seriously their app is the worst peice of garbage on the entire internet and they never ever ever update or improve. Not even once. I can't even watch because it wont even let me log in on any device.

  • missdivine912
    missdivine (@missdivine912) reported

    @HBOMaxHelp @tlangeliz That doesn’t work

  • james41416440
    james (@james41416440) reported

    @elonmusk Can you fix HBO Max? HOD keeps crashing!@HBOMaxHelp

  • ChrisDa06231407
    Chris Davidson (@ChrisDa06231407) reported

    @HBOMaxHelp It's been a tradition to watch GOT 9PM ET and sit down have a nice dinner made. Have only ever missed it a few times in the first seasons. Well now here is the fourth time... Thanks HBO MAX. An hour of wasted time and spoiled plans and broken traditions.

  • maddeckr
    Marsha Decker (@maddeckr) reported

    @HBOMaxHelp Same as others, on Fire stick getting kicked out of app after the advertisement for House of the Dragons. Please fix it.

  • NJCaliboi
    NJCaliBoy ‘Tony’ (@NJCaliboi) reported

    @DartLocks @hbomax @HouseofDragon So annoying !! I call my cousin and he logs on at home and it plays no problem. What platform are u guys using I'm on my Firestick

  • ov1ii
    ALI (@ov1ii) reported

    @hbomax The @OSNplus osn app is down in the middle east, they have your products exclusively. We want hbo max in the middle east. We want to watch #hbo productions with hbo quality

  • DanCady
    Dr. Dan Cady 🇺🇦 (@DanCady) reported

    Dear @hbomax Get your servers functional.

  • abel_jess
    Jessica Abel (@abel_jess) reported

    @HBOMaxHelp Amazon FireTV app. App opens, show starts to play and then keeps crashing a the HBO white noise. Fix please!

  • K_Tambo
    KT (@K_Tambo) reported

    @HBOMaxHelp Fire stick. Moved to Xbox though and it’s working. Must be a fire stick issue.

  • NJCaliboi
    NJCaliBoy ‘Tony’ (@NJCaliboi) reported

    @DartLocks @hbomax @HouseofDragon Ok so that's the problem--- why just us!!!!!?

  • cndura
    sindhura gade (@cndura) reported

    @HBOMaxHelp The app crashes, works after reinstalling and creating a new profile. But there is no audio if we select English Original. All other languages work

  • LuvAnimals_13
    Silvia (@LuvAnimals_13) reported from Indio, California

    @HBOMaxHelp @lady_tmart Did this various times and getting the same issue

  • t0m_sn0w
    TJ Santoro (@t0m_sn0w) reported

    Has anyone gotten #HouseoftheDragon to work on @hbomax cause I find it odd that this is the ONE title not working on the whole app

  • shyromeo
    DJ Cooper (@shyromeo) reported

    @hbomax Create a new user on the app and it will work. DO NOT TURN ON SUBTITLES. It cause crash again and had to make another new user

  • Aanay_21
    Aanay Shah (@Aanay_21) reported

    @hbomax house of dragons is not playing on my account and the app just keeps crashing. Is there something you could help with? #HouseoftheDragon

  • LETHALWEAPONMV
    Mark V (@LETHALWEAPONMV) reported from Houston, Texas

    I don’t have @hbomax login anymore 😕

  • Rally_Point
    Eric (@Rally_Point) reported

    @hbomax your **** doesn’t work you *****

  • keep_moving
    keepmoving (@keep_moving) reported

    @HBOMaxHelp But it’s not. Crash after crash. 😝

  • spartanfanmsu
    Josh Engelhard (@spartanfanmsu) reported

    @HBOMaxHelp App doesn’t work tonight. Firestick