1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 32% Sign in (32%)
  • 27% Crashing (27%)
  • 21% Buffering (21%)
  • 18% Playback Issues (18%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Sandillon Crashing 1 day ago
Gland Playback Issues 8 days ago
Perth Sign in 9 days ago
Paris Sign in 22 days ago
Frontonas Video Quality 25 days ago
Montpellier Playback Issues 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • crispystuff1
    🪖 Mr. McThangums 🪖 (@crispystuff1) reported

    @hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • brandon_smotek
    Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported

    Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

  • cawright1375
    aspie_cyclist (@cawright1375) reported

    @NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.

  • ConsequencesRen
    Rendered Consequences (@ConsequencesRen) reported

    @hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel

  • tylermcg97
    Tyler (@tylermcg97) reported

    @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • GoMortGo10
    MORTY (@GoMortGo10) reported

    @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

  • kimicaraz
    finnie (@kimicaraz) reported

    @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

  • MoviesRegular
    Movies On The Regular (@MoviesRegular) reported

    Anyone else having issues with @hbomax

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • missgagahoe
    GREEN LANTERN ꗞ (@missgagahoe) reported

    @G_O_A_T_Lantern @JamesGunn @hbomax Mind you he did a similar character to hal (peter quill) idk why he didnt just do what he did for peter but with hal. Both pilots on a spaceship (milano, interceptor), both have daddy issues, both old, both have similar appearances and personality, both have that earth-boy charm

  • Vibezzz164
    ⚡️ (@Vibezzz164) reported

    @TomTomlewis063 @hbomax Do you not see an issue about not seeing dragons in a show ABOUT DRAGONS like oh okay

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • NilSatis18781
    The Evertonians have gone berserk (@NilSatis18781) reported

    @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • joshidell
    Josh Idell (@joshidell) reported

    @hbomaxhelp @JessieLC24 @hbomax Seems to be fixed now. Just tired of the leaderboard not working on driver cams like 3 weeks in a row. Glad you got it fixed for today.

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • lastcallforaj
    AJ (@lastcallforaj) reported

    @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

  • TheUnitedFan04
    Waza (@TheUnitedFan04) reported

    @hbomax Hello I need some help plz

  • AndyElche
    anenglishmaninspain (@AndyElche) reported

    @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

  • KingStock69
    King Stock (@KingStock69) reported

    @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers

  • TopDawgBets
    TopDawgBets (@TopDawgBets) reported

    @hbomax fix the Tiafoe match NOW!!

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time