HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (34%)
- Crashing (27%)
- Buffering (20%)
- Playback Issues (18%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 10 hours ago |
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Sign in | 19 hours ago |
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Crashing | 5 days ago |
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Playback Issues | 12 days ago |
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Sign in | 12 days ago |
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Sign in | 26 days ago |
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Johnrawrallday (@johnrawrallday) reportedThe @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.
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Kitty | SOMETHING INCREDIBLY STUPID🫃🏼🚁💨🌃🏟 (@kittybiza217) reported@macadamia012 @hbomax @HBO I think I read just a couple but my hc is a terrible sad background too😮💨
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GAVI Y PEDRI (@aelskk) reported@hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production
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Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported@mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.
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aspie_cyclist (@cawright1375) reported@NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.
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Bob Vetrone Jr. (@BoopStats) reportedAnybody else having trouble accessing @hbomax this evening?!?!? . . .
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Jason Green (@jasongr123) reported@HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.
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Slippyfireblood87 (@Firebloodjrb) reported@HouseofDragon @hbomax Cool my issue is the characters are mostly dull
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Christopher Riordan (@chrisbenriordan) reported@tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.
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🇺🇲 That James 🍍🐉 (@geek3point0) reported@hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?
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Kc (@thatkcguy__) reported@Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now
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Geofutures (@Geofutures) reported@hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.
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Nuno Rafael (@valak991) reported@hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life, for ****'s sake Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!
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jb (@jaybeevercetti) reported.@hbomax fix yall app for I tweak out im not trolling
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Brick Cucumber (Lego) (@BrickCucumber) reported@JamesGunn @hbomax Tom King is a suffocating presence full of nothing but war crim self-pitying. Awful vibe-shift from the bright Superman to this when Green Lanterns are upposed to be a hopeful beacon.
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pangie ants (@Angiepants) reported.@hbomax your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.
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MORTY (@GoMortGo10) reported@hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world
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PrincessNab♉️ (@TheNabilaKhan) reported@HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!
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Tay (@Radical_Tay24) reported@hbomaxhelp It’s not just me, lots of people on here are having the same problem
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Jim (@jg600) reported@hbomax On Amazon Prime Video, tonight's episode of Larry David's new show is supposed to be episode 5, but a repeat of episode 2 is being shown. Big problem! #HBOMAX, #Amazonprimevideo
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letting go (@sdnas) reported@hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…
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Siobhan Walsh (@jockkkk) reported@brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird
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Dylkey (@DylanLa27071073) reported@hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.
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Movies On The Regular (@MoviesRegular) reportedAnyone else having issues with @hbomax
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The RedRoo from Downunder (@GuyRedRooHaines) reported@hbomax your website doesn’t even work and then bots take all the spots for the lanterntraining at SDCC. This is such a disappointment specially for someone flying from Australia to attend events like this.
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dj sensitive **** (@jelvis8) reportedHey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD
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Richard MacLean (@RPhilipMacLean) reportedback and basically says: @hbomax “Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,
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Jason Green (@JasonGreen464) reported@HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?
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. (@LuisZintzun) reported@hbomaxhelp Didn’t work it was happening across the whole broadcast channels.
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pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?