HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (26%)
• Sign in (23%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Odenton	Video Quality	2 days ago
London	Sign in	4 days ago
Hilton	Buffering	7 days ago
Jordan	Buffering	8 days ago
Boston	Sign in	9 days ago
Omaha	Buffering	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zack (@GLLGHR301) reported 11 seconds ago

  @hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.

• 
  JB (@JayBeasta) reported 1 minute ago

  The HBO Max feed of AEW Revolution continues to have audio syncing issues nearly 45 minutes in, after Zero Hour was completely inaccessible. Meanwhile, Tony Khan has muted the replies to his live tweets... #AEWRevolution @hbomaxhelp

• 
  Aaron Lassiter 🌵 (@aaron_lassiter) reported 3 minutes ago

  @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

• 
  Alex Schumacher (@AlexSch23460780) reported 9 minutes ago

  @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

• 
  katie Henderson (@katiehe201587) reported 11 minutes ago

  @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

• 
  blah blah blah ok nice 👍 (@Markfel49566643) reported 16 minutes ago

  @sky @hbomax sky login process please

• 
  Brian Roach (@bwroach) reported 16 minutes ago

  Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

• 
  maul (@tjmadden412) reported 17 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  thinksojoe (@thinksojoe) reported 17 minutes ago

  I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

• 
  Kevin (@GoatHCW) reported 18 minutes ago

  @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

• 
  Kartik malik (@itsKartikmalik) reported 18 minutes ago

  @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

• 
  “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported 22 minutes ago

  @marykayfabe @hbomax @AEW Was able to get it to work on a laptop. Usually we watch on the Max app on Xbox, but it wouldn’t work. Never had that issue before. Hopefully it’s an isolated incident

• 
  Bret Callahan (@Bret14) reported 23 minutes ago

  @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 26 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  Jay Will (@Jay1RSF) reported 30 minutes ago

  @hbomax Looks terrible

• 
  ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 31 minutes ago

  @hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.

• 
  Michael Shilling (@MikeShilling) reported 38 minutes ago

  Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

• 
  Larry Carter (@LarryTheDeuce) reported 38 minutes ago

  @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

• 
  Coach Alpha Dawg Greg (@CoachDawg34) reported 38 minutes ago

  @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

• 
  Vertrees (@vertrees) reported 40 minutes ago

  @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

• 
  dawn crawford (@dawncrawfo59588) reported 42 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Derrick Ramsey (@DerrickRamsey17) reported 47 minutes ago

  @hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.

• 
  Sterek Gaming (@SterekGaming) reported 53 minutes ago

  Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

• 
  ShaneSays (@ShaneSaysFF) reported 54 minutes ago

  @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

• 
  Dave Goodbar. (@DaveD33305674) reported 54 minutes ago

  @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

• 
  Bobby White (@BobbyWh00604827) reported 57 minutes ago

  @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

• 
  Miku (@canthinkofaidea) reported 57 minutes ago

  @hbomax Fix the Aew stream wtf

• 
  Rowdy Ralph (@IamRowdyRalph) reported 57 minutes ago

  @hbomax is terrible for watching basketball. The stream sucks.

• 
  lee 🤠 (@harveyleeee) reported 58 minutes ago

  @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

• 
  U Mug (@HardingJay1981) reported 60 minutes ago

  @hbomaxhelp so you can't help me then? shall I just delete my subscription ?