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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 22% Sign in (22%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Jordan Buffering 9 hours ago
Boston Sign in 2 days ago
Omaha Buffering 5 days ago
Birmingham Sign in 5 days ago
Schongau Sign in 6 days ago
Hollywood Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    @hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

  • FatGuyLilCoat89
    Steven (@FatGuyLilCoat89) reported

    @JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.

  • anamorphric
    rick (@anamorphric) reported

    @hbomaxhelp @teddy_nst Everyone is having the same issue and you guys aren’t actually doing anything to fix it

  • JimmyMidyette
    Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported

    @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • Sasha_Arilda
    Sasha | Gen 10 HYPE (@Sasha_Arilda) reported

    @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

  • bwroach
    Brian Roach (@bwroach) reported

    Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

  • Yamikeck
    Kenny Eckley (@Yamikeck) reported

    @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

  • TheRealChiste
    TheRealChiste (@TheRealChiste) reported

    @alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • kohoccm
    maligator (@kohoccm) reported

    @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

  • piningmygrove
    star (@piningmygrove) reported

    @hbomax his legs are so long help

  • daryn_berger
    Daryn S. Berger (@daryn_berger) reported

    @hbomax any info on the technical issue with the Michigan Alabama game?

  • KevinSicard
    Kevin Sicard (@KevinSicard) reported

    @hbomaxhelp #aewrevolution audio is terrible and ruining the show

  • vertrees
    Vertrees (@vertrees) reported

    @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

  • thinksojoe
    thinksojoe (@thinksojoe) reported

    I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

  • juando82
    juando82 (@juando82) reported

    @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

  • dawncrawfo59588
    dawn crawford (@dawncrawfo59588) reported

    @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

  • darthlord70160
    Darthlord (@darthlord70160) reported

    @SeanRossSapp That’s false because I just tried it on my television and same issue! It’s just an @HBOMAX issue

  • professor5269
    ProfessorHulk52⚾🏈🏀 (@professor5269) reported

    The worst streaming app by far is @hbomax @HBO

  • gertstarlight
    miramelcrave (@gertstarlight) reported

    brilliant langdon ep however samira got one line .... work on that @hbomax

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • dinomite1989
    Domina89 (@dinomite1989) reported

    @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues

  • TheGWK21
    Gabe (@TheGWK21) reported

    @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

  • AlecRPar
    PuroRoggo, the Wrestling Frog (@AlecRPar) reported

    There is genuinely no excuse why I can watch Revolution on my phone with NO ISSSUES but the second I try it on the TV it doesnt work. Get your **** together @HBOMAX

  • Thrillhouse198x
    Thrillhouse (@Thrillhouse198x) reported

    @AEW @hbomax are we going to fix the huge audio delay for #AEWrevolution or no