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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (34%)
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Buffering (33%)
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Sign in (16%)
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Crashing (13%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Buffering | |
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hamlett
(@chrishamlettyo) reported
So I guess Titans makes @hbomax crash? Cause I just watched two movies with no problems but now it's crashing every five minutes. Wtf. Not worth the price.
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DR.Villainelle
(@Villianelle3) reported
@HBOMaxHelp @sryimnotsorry1 I have roku. this is not a unique experience everyone has noticed. those 3 dots when i attempt to rewind in hbo i scream, since 90% of the time I get kicked out and sometimes have to restart the roku. Across all streaming services we have, Rw/ff in hbo is the worst.
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Keiser Soze
(@LV1985Sosa) reported
@HBOMaxHelp account is displayin error 905. Cannot logging outside USA its says when im located in florida. Please provide an answer
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Melissa DiBiase
(@RaevyneL) reported
@TIM_BITICI @HBOMaxHelp I strongly recommend @legit__tools he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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robin dabank
(@cierrarozay) reported
@hbomax I know this mf subscription is too damn expensive to not even work
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Will liberals ever accept the truth?
(@Kodera1011) reported
@Reminiscence @hbomax My problem with movies like this is I overthink them. It's sci-fi and I should just let it go. But they live in a world completely flooded. But all the buildings have power they all have food and water and bathrooms. When you flush the toilet where does your poop go. Lol
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noel
(@lilbacku) reported
@hbomax fix your stupid *** so
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Angela Renee Coakley
(@MsAngelaRenee) reported
@xubeauty06 @stillnaima @hbomax 😑 ugh! Had the same issue. (>_<)#RewindFail
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C0dY
(@__C0ddY) reported
@HBOMaxHelp when will Dolby atmos work for the Xbox series x
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Brian Mulligan, Minister of Loneliness
(@lovedog7) reported
@Reminiscence @hbomax Just terrible.
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Aimée Houghton 🌨🌬🌲❄️
(@AimeeHypatia) reported
from
Thurso, Scotland
@hbomax cannot cancel my subscription yet I live outside your streaming area. Every time I try to sign in and manage my subscription I’m told I live outside your service area. YES. Which is why I must cancel subscription. Help would be appreciated.
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granch dressing (grant)
(@grantelewis) reported
why do these billion dollar streaming services have such BROKEN *** apps like fix your **** @disneyplus @hbomax @PrimeVideo I’m tired of having to constantly reset / force restart **** due to ****** UIs
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Te’Yonna
(@TeYonnaAustin) reported
@hbomax y’all have good content but your app itself sucks like y’all need to work on the programming and fix the bugs
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T I M • B I T I C I
(@TIM_BITICI) reported
@HBOMaxHelp someone hacked into my account. You’re sending an email to someone named Naomi. No clue who that is. I can’t confirm it’s my account bc someone changed email addresses. You have no customer svc avail. Im not speaking to bots and need help immediately
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césar
(@rubacalacalacas) reported
@hbomax FIX YOUR APP!!!!!!!
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noel
(@lilbacku) reported
@hbomax fix you stupid app
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Jojo the Dragon
(@bOLIVERjones) reported
@Reminiscence @hbomax it was terrible
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CaliKutz
(@J_CaLI) reported
@hbomax fix the rewind feature man like wtf dude.
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Chris Duncanson
(@SpyderFenix) reported
@jcord8421 @hbomax I only get freezing issue but you would think one of the original streaming services would be better.
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💞🎀
(@Mymelaninmonroe) reported
@HBOMaxHelp hi I’m trying to stream @SweetLifeonMax on Hbomax via the Hulu app and it’s not working at all . It doesn’t even come up in the searches can someone direct me to a link please ? My account has the hbomax add on so I’m a little frustrated and confused . Please help!
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Emily Willis
(@emilywillisxexo) reported
@TIM_BITICI @HBOMaxHelp If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can
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Khoa TV
(@KhoaTVYT) reported
@SypherPK @hbomax Saw it last week in theaters, such a fun movie, this was actually the first DC movie I’ve ever seen in theaters, sure it had some pacing issues and some scenes had bad writing in it but it was still a fun movie nonetheless
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Melanin Queen 👑
(@UrRoyalFlyness_) reported
@hbomax why is your app so terrible?!?!?!? Every time a new movie comes out, I can't watch it because your stupid app shuts down when I try to play it. Since the new at-home premieres started it's been awful! Get it together!
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City Girl Sig Thee Stallion
(@dontflyaway) reported
@hbomax has the worst rewind feature.
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Winny the Bish
(@winnythabish) reported
@hbomax Please fix the rewind function. I tried to rewind 10 secs and it went all the way to the beginning. Smh
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Yolanda Patterson
(@boytaboyer06) reported
@TIM_BITICI @HBOMaxHelp I was able to recover my hacked account with the help of @lanpartylife. He is trusted and legit. Contact him. Am sure he will help
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Stephen (Pop Culture Parent)
(@EStephenBurnett) reported
No, I'm not saying I would do anything to my @hbomax subscription if they didn't help #RestoreTheSnyderVerse. It's just a very rough and competitive world out there in the streaming wars. Anything could happen and I'd hate to see anyone get unsubscribed.
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Enzo!
(@enzoriverssss) reported
FIX YOUR ******* DOGSHIT APP HOLY **** IM JUST TRYING TO WATCH REGULAR SHOW FUCKKKKKKKKKK YOUUUUUUUUU @hbomax
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EeK
(@eek9x) reported
@hbomax @hbomaxhelp @aforssell Having a bunch of issues on Apple TV. Skip forward/back aren't working (can't skip intros); watched shows don't show up on "continue watching"; and even partially watched episodes manually added to my list don't pick up from where they were left off
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DBrown
(@DBrown098) reported
@hbomax aye man fix the damn bugs in yall app