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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (31%)
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Sign in (19%)
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Crashing (13%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Max Meadows |
Sign in | |
| New York City |
Crashing | |
| Urbana |
Buffering | |
| Oklahoma City |
Video Quality | |
| Denver |
Playback Issues | |
| Queens |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@Jonelleberry) reported
@HBOMaxHelp It was an error message basically saying the app wasn't at a particular web address but I hard reset my TV and it worked
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Cupcake & coconut mall girl 🧁 🥥
(@CocoCupcakegirl) reported
@hbomax yall need to fix your app. It keeps saying my subscription is expired when it’s not and nothing will play
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🦋Regan Serafina🦋
(@regsssy) reported
@hbomax @HBO where THE HELL are all of @ChrisLilley’s gems?!?! No Summer Heights High, Jonah from Tonga, Angry Boys, J’amie, or We Can be Heroes?! Fix this NOW what is going on
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Don't Quote Me On This, But...
(@pnw_shutin) reported
@HBOMaxHelp So.. tonight it worked on the Google TV but still wouldn't work on the LG despite just getting an app update. I'll message the account info.
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Richard Bullivant
(@BullyBullivant) reported
@karenfinerman I always said that @hbomax or any of the newer streaming services should have allied themselves with Netflix Like how many bloody streaming services do they think people will pay for?? They’re all just jumping on the bandwagon Corporate management would make awful traders
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Almheiri
(@MBZ19988) reported
@AppleTV @hbomax When I went to the Apple store, he asked me to pay $160 to solve it. Wow, it is not fair and it is a monument to people. You are the cause of the problem and we are paying. Why?
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Mag1c
(@Mag1c1305) reported
@hbomax Hi! Whenever I ask for a code to get sent to my email, so I can reset my password, I never get one. May you please look into it? Thanks for the help!
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✨ShinyPokeMaster2017✨
(@RobertD555) reported
@HBOMaxHelp It’s not a troubleshooting issue. It looks like this every device I have
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Maddie🌺
(@justmadelineg) reported
@hbomax Listen. I understand it takes time to work out contracts and ****, but holy god would you just let us know if y’all are renewing #OurFlagMeansDeath or not? If you’re not, **** you you’re ******* stupid, that is an absolutely idiotic way to go. Just say if you are or not god.
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Court Minihane
(@mininhane) reported
Hey, @hbomax, glitch more... You cant!
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OGRay🌪🤫
(@RayBands_BA) reported
@HBOMaxHelp @LeeAndasola That still ain’t work been tryin watch this movie for 3 days & it go out every time
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Dragon Master KB 🐉
(@Mr__Greatness) reported
Not gonna lie I’d go stupid for a Randy Orton or John Cena documentary 👀🔥 @hbomax help me out! 🙏🏽🙏🏽
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sebby 🏴☠️ dads on tour
(@sebsfruity) reported
i have so many problems in my life and i think renewing ofmd would solve atleast 50 of them /srs do it @hbomax
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Chromie 🗡️💜🖤
(@CaptChromie) reported
imma bail after confirmation so please @hbomax do me a favor and help me purge twitter from my system
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B.N.BlithedeCarona
(@myblackassmind) reported
@hbomax I am angry that I can stream the awful Batman movie but not Everything Everywhere All At Once 😭 WILL WE GET TO STREAM THAT TOO?!
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Benji Roth 🏳️🌈🇺🇦 (he/him/his)
(@BenjiRoth) reported
@hbomax soooo…you get off AT&T and now your service streaming is gonna suck? Fix your damn platform.
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Cpt *****
(@Cptn_FUBAR) reported
@Paulone @hbomax @netflix Every time I play something from it, my family can attest, I end up swearing about how it's the worst service available. They could definitely benefit from a complete overhaul.
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Jo
(@Jonelleberry) reported
@HBOMaxHelp the hbomax app won't work on my Samsung tv
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Diane Duane
(@dduane) reported
@iwantthatcoat @clockworkfic @hbomax Generally speaking, it’s not possible to make a series *without* an outline. (There is no “pantsing” allowed in TV work. The money people insist on knowing what they’re paying for.) …But getting it released after a cancellation? Tricky. Somebody will still own that material…
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Don 🇯🇲
(@DonCorleone954) reported
from
Miami, Florida
@HBOMaxHelp No error message the download circle never makes progress and I’m using an iPhone 12 Pro Max
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Andrewtheking
(@Andrewtheking16) reported
@HBO @hbomax Is this good or just shows what we already know that the city of Baltimore would take decades to fix
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amber
(@arbyseater) reported
@hbomax explain why half the buttons on your app don't work
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tony
(@wydtone) reported
.@hbomax hire me I’ll fix ur ******* app
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Milda Kise
(@Milda__) reported
am I the only person outside of the US who is trying to find a way to watch #Navalny 2022 movie that aired on @CNNFilms on Sunday? Can someone help out with a link? Im in UAE and we do not ha @hbomax btw
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L A
(@Komplicated6) reported
@writtenbyirene @OkSoMik This show was so good and @hbomax dropped it… smh terrible.
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Freedom Variant 🍊
(@JimRose72) reported
.@HBOMaxHelp Gonna fix the contact crashing on Apple TV? @hbomax
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Rich Wahmhoff
(@RichWahmhoff) reported
@hbomax I have nothing but problems watching HBOmax on my tv using a AppleTV. Just spins. Internet is fine for Amazon,ESPN,Disney,Netflix, etc. HBOmax is bad. Going to end up cancelling since it’s so frustrating. Here is the current issue. P-938b6650-8973-4210-83a3-b68b63a4d600
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Tú ya sabes que soy yo
(@idontreademails) reported
@HBOMaxHelp @Goyeneche_Te Well, I don't know where Teresita's lives but I have the same problem too. My location is Colombia
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nikki💞✌
(@nikki_atherbest) reported
I don't understand, if it's the merger or something else business stuff why stay silent? If they're gonna cancel why not just do it and get it over with? @hbomax give us something to work with #RenewOurFlagMeansDeath #OurFlagMeansDeath
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Elsa 🏴☠️| lucius is alive idc
(@umakestedehappy) reported
@solidly_fluid I just wish he would tell us what we can do to help convince @hbomax if needed