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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 09/26/2021 21:35

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 36.14% Buffering
  • Sign in 30.91% Sign in
  • Playback Issues 21.47% Playback Issues
  • Crashing 10.50% Crashing
  • Video Quality .98% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

ColombiaBogotá Buffering
United StatesTower City Sign in
PanamaPanamá Buffering
MexicoZacatecas Buffering
MexicoTorreón Playback Issues
MexicoMexico City Buffering

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Barbiieskenn 𝐇𝐞𝐚𝐯𝐞𝐧. (@Barbiieskenn) reported

    Can @netflix and @hulu send some damn people over and help @hbomax with they app because the glitching on there is absolutely terrible 😟

  • CaptMorgan9999 whatever (@CaptMorgan9999) reported

    @mollykatee11 @HBOMaxHelp Maybe it’s you... I never had an issue.

  • mollykatee11 Molly (@mollykatee11) reported

    Which streaming app experience is worse? Not talking content here. It’s 1000% HBO btw. @hbomax fix your app💀

  • realityfinanced realitycheckfinance101 (@realityfinanced) reported

    @hbomax Would help to add some description, that after 6 months. Regular will set to $14.99/month on the app. Looks misleading as is. Last day anyway, you guys didn’t catch this past week? 🤪

  • MrsRachelDLT RachełDŁT (@MrsRachelDLT) reported

    . @hbomax is the worst streaming service. @hulu comes in second for worst.

  • the1cochiloco cochiloco (@the1cochiloco) reported

    @hbomax hey I’m trying to sign up but it’s not letting me change the language from Spanish to English. Or I don’t know how. I can change the language under the Ayudad (help) page but not on the main website. I’m in Mexico for two months but am from United States and speak English

  • cypherisk Cypherisk 🇦🇺 | #SaveProdigalSon (@cypherisk) reported

    @madhatterist @Phoenix_Ranger @hbomax That would be brilliant! We don't have HBOMax down here just yet but I did get a response from their help team once when I tagged them saying they were working on it so I will 10000000% sign up if they pick up PSon and come to Australia! 🤞🤞 #SaveProdigalSon #ProdigalFam

  • _QuietImTweetin 🔸”What do we say to the God of Death” (@_QuietImTweetin) reported

    Ok @hbomax what is the problem. Trying to watch a movie and it keeps sending me back to the menu when I hit play

  • hugoleador_ Hugo Lyra (@hugoleador_) reported

    @HBOMaxHelp I am a user from Brazil. My account was unexpectedly canceled without my meaning to. I want to continue with HBOmax, but they are charging me more than I was paying before. Does HBOmax have any assistance for this type of problem? And for Brazil?

  • DrLaurenLewisZP (Im)possible (@DrLaurenLewisZP) reported

    @HBOMaxHelp Already did, I've been in contact w/ u guys via DM for months since I 1st signed up which I def regret since I can't even get a refund cuz of ur terms of service but ur terms of service should really make an exception when ur service dont work! I paid a yr 4 nothing! Wha a scam

  • TlFFANYTWlSTED lau (@TlFFANYTWlSTED) reported

    you are the worst platform of all time @hbomax

  • Lillieuwu2 RAINE MY BELOVED (@Lillieuwu2) reported

    @HBOMaxHelp hi, i've been having an issue with the mobile app where every time i open the app i get the message "oops! something went wrong. please restart the hbo max app" and restarting it does absolutely nothing. i left a review on the app and was told to come here

  • _crookedstick Abi Froedge-John (@_crookedstick) reported

    I can’t get over how many people on here seem to have trouble with the @hbomax app. Like, is this real or is this whole thing a meme I just don’t get? @HBOMaxHelp can you help me with this!?!

  • PrimeAlex Alexander Duenas (@PrimeAlex) reported

    is hard to tell if i hate or love #DCTitans , is so bad writen , until 8th ep, i was good, i said to myself finally they found the found a path, and 9th ep really sucks, WFT happens with Bruce Wayne, worst thing ever happen to the character. @hbomax fix it

  • _Schenkenator_ Schenkenator (@_Schenkenator_) reported

    @hbomax I am literally just trying to watch the matrix while high... The app has failed so terribly that my tv has had to restart twice because the app failed... Fix your goddamned app...

  • guitarshrdr guitarshrdr (@guitarshrdr) reported

    @HBOMaxHelp @josh59570320 The audio discriptions on HBO max won't turn off on my Roku unit..but only on one tv in the House..I don't think you guys are working hard enough to fix this issue

  • AngryHippie13 Samantha Mc (@AngryHippie13) reported

    @Heartstopper_TV @hbomax It would be really awful to recast this!! Why?!

  • ItsGabiMartin Gabi🌻 (@ItsGabiMartin) reported

    @HBOMaxHelp It often stops streaming in the middle of an episode and the whole app freezes so i have to keep exiting the app. No issues with my other apps. It happens less now, so that’s a good I think.

  • clever1956 Bjones (@clever1956) reported

    @hbomax Need tech help. Can I pls msg ypu?

  • DouglasLMcWhor1 Toni & Douglas L McWhorter (@DouglasLMcWhor1) reported

    @hbomax Closed captioning is not coming up on HBO Max. I have been watching the Sopranos on HBO, I went to catch up on what I missed, when I got to HBO Max none of the movies or series are coming up closed caption. Please fix this.

  • urbutt1927 lil noshit (@urbutt1927) reported

    @HBOMaxHelp I'm using a Roku, and whenever I turn captions on they are just completely out of sync with whatever I'm watching. But I have had the same problem with your website on my tablet, and I know I am not the only one.

  • s0lisela (@s0lisela) reported

    @hbomax you guys are the worst

  • fest_mma MMA_FEST (@fest_mma) reported

    @hbomax I’m sure it’s great . Too bad it doesn’t work on neither of my 2 Roku TVs.

  • mburchett Anya Taylor-Joel-Embiid (@mburchett) reported

    Went quiet because the last 45 minutes of this movie ******* rips. Totally forgot it ended with Rage Against The Machine. But come on @hbomax can we change the credits from the Wachowski Brothers to The Wachowskis? They have made you plenty of money to fix the dead name.

  • Shut_Up_Jenkins Nick Jenkins (@Shut_Up_Jenkins) reported

    @hbomax fix your terrible app please. No social media intervention needed. Just giving feedback

  • AbbeyScott16 Abbey Scott △̶ (@AbbeyScott16) reported

    @HBOMaxHelp Fire stick. No other movies have this problem.

  • ThoughtsOfZorp save the truth for a rainy day (@ThoughtsOfZorp) reported

    Took over 3 hours to watch a 2 1/2 hour movie on @hbomax because the movie keeps skipping and freezing almost like I’m watching a scratched dvd. That along with the constant error messages is making it difficult to justify the price tag.

  • kkthebeast8 King (@kkthebeast8) reported

    @HBOMaxHelp So to follow up on a Vizio TV use as the "hub" enabling PCM which is not supposed to sports around sound which actually does alleviates the issue. Enabling Dobby digital causes the issue. I'm assuming it's a non-compliance deal with an outdated vizio TV

  • GitheRapper Gi (@GitheRapper) reported

    When @hbomax first launched the UI was horrible and it didn't even work on most devices. It also wouldn't let you sign in to existing accounts.. because of that I've unknowingly been paying for it twice for over a year now. Being charged for it on my phone and my tv separately

  • stfuandyy 𝚜𝚊𝚝𝚞𝚛𝚗 𝚐𝚒𝚛𝚕⁷ ☔️ (@stfuandyy) reported

    if y’all don’t fix your damn app @hbomax