Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Sign in (32%)
-
Playback Issues (25%)
-
Crashing (21%)
-
Buffering (19%)
-
Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riverside |
Playback Issues | |
| Port Saint Lucie |
Crashing | |
| Los Angeles |
Crashing | |
| Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Ingeborg Baltussen
(@baltussen) reported
@KeepingChins @Caissie @HBOMaxHelp Agree! I am menopausal now, but have been quite open about that and also periods when at work. Just mentioning it during MT-meetings. Men cringing while they lead departments with lots of women. It should be normal. It is normal.
-
A Forgotten Dorito
(@ForgottenDorito) reported
@bsautner @HBOMaxHelp "Dear intern here's something I attributed to a data production issue when in reality it could be a variety of things including problems on my end. It's okay to be a stupid failure like me!" Disgusting.
-
Sam Kennerly
(@data_lore) reported
@HBOMaxHelp Fortunately, the system failed in a way that is not dangerous, but merely embarrassing. This is an opportunity to improve that system (and any other systems with similar problems) before it causes more serious problems. Good luck!
-
SC Rap L
(@Scrappled) reported
@HBOMaxHelp Dear intern, One time it was the season finale of our incredibly popular show, and when the time came for it air I forgot how to work and no one could watch it. Signed @hbomax
-
Loberd
(@Loberd3) reported
@KristiCornettTN @Caissie @HBOMaxHelp I’ve had my son sneak in shirtless into my office and pop up behind me while I was presenting to collaborators. And at the beginning of COVID I was getting used to new sleep/work schedule. Totally did not do a pantsless presentation to whole company 1/
-
Veronica
(@veronica_vitela) reported
@HBOMaxHelp got HBO max last night to watch the Conjuring; Devil made me do it. It shows the picture/trailer to watch this subscribe- we did and it says this title not available? Only reason we subscribed last night. What’s the problem and how and when will this be fixed?
-
Jacob M-G Evans ⚛🧪
(@JacobMGEvans) reported
@HBOMaxHelp Much love to the Intern. Within the first week of my first job at a startup, I accidentally deleted a month's worth of work. We had a meeting that day to update the client on the "progress."
-
kog1
(@kog1) reported
@HBOMaxHelp Dead Intern, be glad you are not a Verizon customer who lost work for a year during the Pandemic through no fault of your own. You get behind on bills and Verizon cuts off your service when you desperately need your phone for work contact!!! Verizon is cruel !!! 😡
-
Robert Boudreau
(@boudreaubooks) reported
@hbomax someone hacked my account and y’all won’t respond to my cries for help. Wtf?!
-
Laukidh
(@laukidh) reported
@HBOMaxHelp Dear Intern, I once forgot which browser tab I was in and shut down all the servers I had just put into **** instead of the ones I had just pulled out of the load balancer. While the CTO was giving a presentation using the live site; in the nearest conference room to my desk.
-
Loak3d
(@loak3d) reported
@HBOMaxHelp 4k HDR streaming still broken on firestick 4k
-
nai💫
(@kneelaa) reported
@hbomax can y’all please fix your website, i can’t even make it a whole episode of friends before it crashes
-
Sean
(@BigCatMuggsy21) reported
@mariaNeverIs @hbomax Terrible smh like why do I gotta restart the **** after every episode or randomly in the middle of a movie
-
Loak3d
(@loak3d) reported
@HBOMaxHelp Interns must design the app because advertised features don't even work, if the app even works half the time.
-
R. Peezy
(@WiscoIsRight) reported
@HBOMaxHelp Dear Intern, At least you didn't fire yourself when trying to file a retirement for your direct report. Signed uhhh, mmmmm, somebody I know (Shout-out IT help desk for unfiring me)
-
Squee
(@battybutton) reported
@HBOMaxHelp Dear Intern. When the boss's secretary with whom I was chummy sent an office-wide email asking us to shut off all unnecessary power devices because of a power issue, I replied TO ALL asking if vibrators are considered unnecessary. I was 36.
-
Casual Observer
(@CasualO26899269) reported
@rakyll @HBOMaxHelp I once connected to the wrong table and consumed all the servers resources forcing a restart. No data loss tho :)
-
libertarian_marine
(@libertarianmar5) reported
@HBOMaxHelp Dear intern, I once took down 1/2 of a corporate network working on an issue for a colleague. In the end the top engineers comments were 'if you don't make any mistakes in this department then your not trying hard enough.
-
Ellis 🐈🏳️🌈🐍
(@luchalibrarian) reported
Eight tries, and eight app crashes, trying to watch a single episode of a show. Fix your app @hbomax!
-
maria n
(@mariaNeverIs) reported
@BigCatMuggsy21 @hbomax My home doesn’t even work. I gotta find the show in the search.
-
A Forgotten Dorito
(@ForgottenDorito) reported
@daenney @HBOMaxHelp You should never be allowed to work in the technology field for the rest of your life.
-
kog1
(@kog1) reported
@HBOMaxHelp Dead Intern, be glad you are not a Verizon customer who lost work for a year during the Pandemic througj no fault of your own. You get behind on bills and Verizon cuts off your service when you desperately need your phone for work contact!!! Verizon is cruel !!! 😡
-
kog1
(@kog1) reported
@HBOMaxHelp Dead Intern, be glad you afe not a Verizon customer who lost work for a year during the Pandemic througj no fault of your own. You get behind on bills and Verizon cuts off your service when you desperately need your phone for work contact!!! Verizon is cruel !!! 😡
-
who cares
(@beans4028) reported
@HBOMaxHelp I have Max right now in the US. I know you guys are launching in Latin America later this month. I was wondering if I go to Mexico in July, will I still have access to HBO Max? (Does it work like Netlfix where it switches you to that country's catalog?)
-
Mekka 💉💉🎉 *My Mask Protects You* Okereke
(@mekkaokereke) reported
@elchefe @ShannoninTech @HBOMaxHelp I don't get the luxury of speaking *out*. As a leader at the company, I am responsible, and *accountable*, for making the change that I want to see happen. That involves speaking *in*. It's not my fault that other orgs are less inclusive, but it's my responsibility to help them.
-
Ajinkya Kokandakar
(@ajinkyak_7) reported
@HBOMaxHelp The email was a pretty harmless mistake. I’ve heard stories where folks wiped out the entire database for a project. Good on HBO to help the intern
-
Thaisa Fernandes 🛼 she, her
(@thaifernandes) reported
from
Carlsbad, California
@HBOMaxHelp The reason why I don’t watch HBO much is bc of the terrible user experience 😵💫
-
Ryan Purdy, pro se
(@mryanwashere) reported
@HBOMaxHelp Dear Intern, I was once in charge of production for a nat'l mag. We sent the Jan issue to press and went about our merry way. Three wks later printed copies arrived and we noticed we had the YEAR wrong. It was mortifying then, but know what? Now it's a great story. Embrace it.
-
kog1
(@kog1) reported
@HBOMaxHelp I wish Verizon were as understanding with customers as HBO is with an intern who made a mistake. A year behind on our phone bills due to losing work during the Pandemic!!! Verizon is cutting off our phones!!! HELP!!!!!
-
ASR513
(@ASR513) reported
@HBOMaxHelp Dear intern, I once called Richmond PD to my workplace by accidentally hitting the under-counter panic button that no one told me existed. I imagine a similar lack of training led to your error. Chin up.