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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues | |
| Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Escobar
(@the_joe_esco) reported
Thank you @hbomax for updating your app to actually work like it’s supposed to several months after launch
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Krypto Kommie 🌹✌️
(@KryptoKommie) reported
The writing on @DCTitans is atrocious, both objectively and when viewed through the prism of "respect for the source material" lens. But I have my @hbomax sub and can't resist my curiosity each week. I'm part of the problem. #TitansSeason3
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CONSUELO
(@xqynueve) reported
@trillneal10 @hbomax I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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King
(@kkthebeast8) reported
@HBOMaxHelp So to follow up on a Vizio TV use as the "hub" enabling PCM which is not supposed to sports around sound which actually does alleviates the issue. Enabling Dobby digital causes the issue. I'm assuming it's a non-compliance deal with an outdated vizio TV
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Eileen J
(@longislpatriot) reported
@HBOMaxHelp @hashtagsheweird Don’t you get embarrassed by asking what device blah blah blah…fix your app..it’s garbage
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OTuohy
(@microxRFANET) reported
@trillneal10 @hbomax It really feels bad how your account has been hacked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again
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John Williams
(@hackerwilli) reported
@trillneal10 @hbomax Still having issues I can help you can message @hackerwilli to get your account back immediately
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Michelle Bailey
(@Michell94342715) reported
@DCDoomPatrol @hbomax $3000 could solve a lot of problems for us right now!
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Abbey Scott △̶
(@AbbeyScott16) reported
@HBOMaxHelp Fire stick. No other movies have this problem.
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Not Real Life
(@JakkiMac21) reported
@hbomax are you down? It is not working on my roku.
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𝚜𝚊𝚝𝚞𝚛𝚗 𝚐𝚒𝚛𝚕⁷ ☔️
(@stfuandyy) reported
if y’all don’t fix your damn app @hbomax
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㋛ۗۗ[̲̅A̲̅][̲̅J̲̅]㋡ۗۗ
(@AjD3V) reported
@SeanStacey18 @DCDoomPatrol @hbomax Would you like some help on pirating this?
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AyeJello
(@Ayee_Jello) reported
@hbomax fix your damn app please its the slowest app ive ever seen
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syramio
(@syramio) reported
@hbomax superman TAS was trash batman TAS was meh teen titans was okay I haven't watched harley queen,I imagine it is okay at best and meh at worst. it is not worth my time eitherway. let me know when someone makes an actually good super hero show,hopefully for adults.
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AyeJello
(@Ayee_Jello) reported
@HBOMaxHelp Theres no lag or connection issues its just the slowest loading app ive ever seen on all devices
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anacef
(@anacef) reported
@HBOMaxHelp it's been now 1 week since I have been having billing problems on my HBO account, I called 3 times, 1 chat and still not resolved. I have a support case with ZERO update. I guess HBO does not want my money!!! #HBO #Support #Sucks
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save the truth for a rainy day
(@ThoughtsOfZorp) reported
Took over 3 hours to watch a 2 1/2 hour movie on @hbomax because the movie keeps skipping and freezing almost like I’m watching a scratched dvd. That along with the constant error messages is making it difficult to justify the price tag.
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Miketo
(@m_wombles) reported
@JakkiMac21 @HBOMaxHelp i have that same exact problem, because i don't wanna go see many saints of newark without a refresher course of #sopranos
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Soren McCarthy
(@SorenMcCarthy) reported
@SeanMastersons @hbomax “Does his mouth, umm, “work”…?
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Kristophoros
(@Christo45839525) reported
@hbomax HBO Max needs to update Roku app to include a simple sign in / sign out feature . It’s too complicated. I subscribed on my iPad but can’t sign in on my Roku with that account information. I am about to give up and cancel it .
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Fearless Frank
(@FearlessFrank4) reported
@Cubisa @hbomax Worst streaming APP EVER!
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jane grayson
(@jennygray02) reported
@trillneal10 @hbomax I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to CHRIS_TECH1 on Instagram. You can send him a message I'm very positive that he can help.
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Meli🌟COMMISSIONS OPEN 🌟
(@WorldOfMeli_) reported
Infinity Train still hasnt been renewed??? @hbomax @cartoonnetwork fix that
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IdeaGuy
(@IdeaGuy69) reported
Watching @hbomax @DCTitans and y’all really didn’t put a lighting budge in this show did you? Themyscira looked like London. The cast is delivering top notch beautiful performances that the writing and creative teams aren’t matching in terms of quality. The show is boring.
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Anya Taylor-Joel-Embiid
(@mburchett) reported
Went quiet because the last 45 minutes of this movie ******* rips. Totally forgot it ended with Rage Against The Machine. But come on @hbomax can we change the credits from the Wachowski Brothers to The Wachowskis? They have made you plenty of money to fix the dead name.
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row ⛵
(@rowncaponpatron) reported
@JakeyChan44 @hbomax bro i cant watch ANYTHING without having to pause and wait for it to buffer lol
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Uncle Bob
(@Boobalaa1954) reported
@jabartonbooks @succession @hbomax I had the same issues with FireTV. When Warner bought out HBO , it changed to HBO-Max and my old app wouldn’t work anymore
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Eileen J
(@longislpatriot) reported
@mike61williams @hbomax It only works 50% of the time. When you ask for help, they tell you to go through 27 steps to try and figure out the problem. The problem? The @hbomax app SUCKS
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Gi
(@GitheRapper) reported
When @hbomax first launched the UI was horrible and it didn't even work on most devices. It also wouldn't let you sign in to existing accounts.. because of that I've unknowingly been paying for it twice for over a year now. Being charged for it on my phone and my tv separately
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Nick Jenkins
(@Shut_Up_Jenkins) reported
@hbomax fix your terrible app please. No social media intervention needed. Just giving feedback