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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (26%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
| Abtsgmünd |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Princess Leia hair goals
(@carlimel87) reported
@StephenSeanFord @hbomax Same on my FireTv stick. I’ve force stopped and cleared cache and seen improvement for a while but there are def loading issues.
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Cassidy
(@Cass_zedong) reported
@hbomax Fix your low fps app on ps4
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ItsOnlyLayla
(@ItsOnlyLayla) reported
@zcregger @hbomax Ngl was so stoked to watch this based on the preview. Absolutely disappointed. One of the worst movies I've seen in a while.
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Chris
(@IrishSquanto89) reported
@HBOMaxHelp The app will just black out when I'm watching a show where I have to back out and load it again. The skipping option is flat out ****** and skips too far into episodes where you gotta rewind and pray you don't land on an intro song or else it'll buffer and jump late into a show.
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Dan
(@Daferzz) reported
@HBO @hbomax Worst show I’ve ever seen.
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Randy
(@NewDecadeSameMe) reported
@bobbaguy1 @HouseofDragon @hbomax It’s not to dark. Fix your tv
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Sounds like Last Regrets
(@Lascurettes) reported
Anybody else seeing severe streaming flakiness with @hbomax on 4th Gen AppleTV? Things play, but if you pause and play again if throws up an error. Takes a lot of force quits to get it working again. @HBOMaxHelp
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🌸🌸🌸
(@ALittleWrath) reported
How does @hbomax have the worst app? They just updated and still can’t get it right.
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Tom Burke
(@kboot302) reported
@hbomax This app sucks. Half the time I try to use it to watch already downloaded content, it asks me to sign in to the internet to watch my ALREADY downloaded content. If I had a constant internet connection I wouldn't have to download content. I have texted, talked, chatted,
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Rebecca Pearce
(@rrthomp) reported
Yo @hbomax fix your glitchy ***. Sincerely, everyone
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RaikageJesseジェシー
(@JesseRaikage) reported
@DCComics I found a big animation error in the new Green Lantern Animated movie. It's the scene after they short circuit the yellow laser barrier. John doesn't have the ring but he has the green suit on somehow. In the next scene he's back with no uniform on again. @hbomax
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Straight Shooter
(@CreepyB4by) reported
@hbomax Such an awful casting job. I don't even want to watch them take a giant **** on a game I enjoyed.
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IPAnxious
(@rastafavasta) reported
@KevlarMcNulty @zcregger @hbomax It’s barely over an hour and a half lmao, work on that attention span
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Charles Morgan
(@ChuckMorganDAD) reported
@joeramoni @hbomax I'm glad Peter Billingsley is returning. I'd like to think he wouldn't have done so if the script was terrible. I'm cautiously optimistic.
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Nekella
(@AmyFaithLanc1) reported
@HouseofDragon @hbomax Pretty Please, learn to FIX YOUR LIGHTING. I quit watching on episode 3 because I could see what ******** was going on
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Richard Casillas
(@Rammad27) reported
@hbomax Can you please put a "remember me" at the login screen so i don't have to keep logging in a thousand times a day.
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Coval Space
(@CovalSpace) reported
@zcregger @hbomax The writing for this movie was terrible. A lot of aspects didn't add up and all of the characters were frustratingly clueless. The cinematography however was pretty impressive, nice use of colors and some really interesting fish-eye and first person shots. i give it 2/10
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stacy
(@janetsnak3h0le) reported
@hbomax ur app is so bad can u hire me so i can fix it gah damn 😭😭
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okly
(@Oklyloky64) reported
@PopCrave @hbomax the first season was terrible but i’ll watch just for her<3
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ashley ✨🌙
(@wildIuve) reported
I AM SO DEPRESSED @hbomax YOU CAN FIX THIS IDK
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Jake Niehaus
(@jakeniehaus) reported
Barbarian (2022) is great, but WOW @hbomax’s streaming quality is god awful. Towards the end it felt like I was watching a QuickTime movie on a dial up connection.
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Randy
(@NewDecadeSameMe) reported
@bhannam @HouseofDragon @hbomax Sounds like a you problem
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🌈💔heartbreak in disguise
(@Poetswirl) reported
@dawnofeddy @PopCrave @hbomax Seriously bad. Am I supposed to listen to these two for 15mins go from rude to creeped out, to college friends. It's awful. Why should I put in the time? The dumb reasons they agreed to this shared....
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(@DawnOfTheF13TH) reported
@hbomax #HBOMax What’s happening with this app on the Xbox Series X? It’s been glitchy for months now. Poor picture quality and lag in audio. Works fine on the firestick. Fix it! @HBOMaxHelp
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Fernanda Samudio
(@fersamudiob) reported
@PopCrave @hbomax Quality entertainment has been saved! @sad2049
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Lincoln Truly
(@LincolnTruly) reported
@RottenTomatoes @hbomax Good thing that guy didn’t direct it because that Vince Vaughn movie he did might actually be the worst movie I’ve ever seen
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Andrew Firestone
(@stone_grizzly) reported
@hbomax fix your app or sell your company
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Brian Ives
(@Ives2Nice) reported
@UnlHorror @hbomax Movie was terrible
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Campfiredudeontiktok
(@Campfiredudeon1) reported
@HBOMaxHelp It’s not letting me download movies fix it asap I’m going on a road trip
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SkankSniper
(@SkankSniper) reported
@zcregger @hbomax Terrible