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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Crashing | |
| Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Ryan Carr
(@jeremyryancarr) reported
@steveagee @hbomax This happened to me too & the fix is dumb as hell. Login on your computer, start watch something, subtitles will probably be on, turn them off, & then they should be off everywhere. I do not know why.
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Buchu
(@_buchu) reported
@hbomax It didn't make them work better, but it might've turned them on a bit.
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James Conklin
(@JamesConklin10) reported
@AndyRichter @steveagee @hbomax We started doing that for the UK shows to help with slang and now I need it for anything.
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Rich
(@iambigrich) reported
@WarnerCrocker @HBOMaxHelp I am having the same issue. Using my iPad mini 6 and my AirPods Pro. All with updated OS.
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Top Jimmy
(@epiatt20) reported
Hbo max is the worst streaming service ever made @hbomax
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Darius Leonard is the undisputed DPOY💯💙
(@PimpWhiteFolkz) reported
@Colts Fix it please @hbomax
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Warner Crocker
(@WarnerCrocker) reported
@iambigrich @HBOMaxHelp Response I got is that they can replicate the issue and have escalated it up the chain. Wee should see an app update at some point.
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Matin Nikoomanzar
(@matin872) reported
@LexiTalksComix @rover_sanil @hbomax This is the problem with most trans people, they think whoever doesn’t agree with them is a bad person and should be ignored and fight them to the death because someone said something. Grow up lol
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Evan
(@evanharvs) reported
from
Fort Wayne, Indiana
@hbomax you are the worst
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Zach Brook
(@ZBrook) reported
I’ve been hyping Hard Knocks for weeks @HBOMaxHelp @hbomax. But it doesn’t help my case when the show doesn’t show up on the app.
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Gina
(@rbynes03) reported
@hbomax The app is not working
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KCTribeScribe
(@KCTribeScribe) reported
@hbomax is not working, no one can seem to find or watch #HardKnocksInSeason with the #ForTheShoe Indianapolis colts. Not a good look for HBOMax especially when the Brady doc on ESPN+ went off without a hitch last night.
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Danny “Gambling Expert” King
(@DannyKing___) reported
.@hbomax I don't pay for you, but doesn't mean you shouldn’t work. Get Hard Knocks up and running.
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i dont care
(@thomas78926) reported
@hbomax Fix your ******* service it’s horrendous. Easily the worst/buggy streaming service out there. Premium subscription for this bull **** ? What a waste of money
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Coach Brad
(@bradnyfl) reported
Anyone else having issues with @hbomax? #HardKnocks #ForTheShoe
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Paul #ReleaseTheAyerCut
(@_Paul_P) reported
@IMAX What would be great is if you could work with @wbpictures and @hbomax to bring the #SnyderCut to #IMAX theatres! #RestoreTheSnyderverse
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Dave Griffiths
(@DaveG_Sports) reported
@HoekageLuis @hbomax Problem is they've been advertising it for weeks (months?) with language similar to "Debuting November 17 at 10pm on HBO and HBO Max"
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Wil Lanphier
(@BigManLanphier9) reported
@barstoolindy @hbomax glad to know i’m not the only one having problems!!
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Justin Bauerle
(@justinbauerle) reported
.@HBO, @hbomax, and @NFLFilms REALLY dropped the ball on this. This entire time, you say watch it on HBO and HBO Max at 10pm. Now... no one can watch it on the subscription you said we could watch it on. Reall shotty work there. Took everyone's money for nothing.
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Ben Singer
(@bnsinger05) reported
@HBOMaxHelp @bissman69 Help
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Trav X. McGee
(@SailorLaw) reported
@HBODocs @hbomax Do you think she might have had some relationship issues?
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Logan Hancock
(@loganhancock95) reported
@aklee51 @hbomax HBO Max BLOWS terrible app.
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Claude Burrows
(@Burrows2018) reported
@CurtisAkers_ @HBOMaxHelp App issue again
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Olivia Ray
(@OliviaRayWISH) reported
from
Indianapolis, Indiana
Did #Colts nation crash @hbomax ???
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Dob
(@DobV1) reported
@aklee51 @hbomax Let me cop the login 😭
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Aly_12_208
(@Aly_12_208) reported
@HBOMaxHelp @HBOMaxSoporte Thanks, the screen says the subscription has expired. The cable operator has no idea. Any issues with @telsur or LG smart TVs? The service is paid btw!
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Aiden West #blacklives #GoColts
(@AdubColtsfan) reported
@Colts @hbomax EXCEPT it fricken didn't premiere at 10 on HBOMAX. HBO servers are Whack
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Drew
(@drewinem22) reported
@NFL @hbomax @Colts Not working
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Astronaut Mike Dexter
(@unejakey) reported
@HBOMaxHelp HBOMax isn’t opening up on our Samsung Smart TV. Am I the only one with these issues?
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ThreatLevelMidnight
(@MichaelScarn09) reported
@hbomax @hbomax are you ever going to fix your app for Samsung tv’s?