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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (18%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Mitchinson
(@dmitchinson) reported
@HBOMaxHelp trying to follow up a problem. DM conversation stopped days ago. Could someone please respond. Thank you.
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Vicenzo Shakur
(@ElhajjShabazz_) reported
@HBOMaxHelp I got hacked, can I get some help here?
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Prodigalsonfan
(@Prodigalsonfan3) reported
@ProdigalEurope @NHaf13 @hbomax I don't use a streaming service - I have Sky TV - does it still help if I keep rewatching it on there? #SaveProdigalSon #ProdigalSon
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Jeremy
(@SharkCity_40) reported
@hbomax please fix your PS5 App. I can’t even get it to do 480p. It never goes full HD. Fix it. It’s a waste for me to pay if you I can’t even get HD
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Hidden Rayne
(@hidden_rayne) reported
@HBOMaxHelp No matter what I do to get the app working I am either being told that I'm offline, which I'm obviously not, or some random error code appears. I've clear cache and deleted all the data but nothing
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WatchMojo Intern
(@dirteaterylodge) reported
@HBOMaxHelp No error messages it’s just slow and the media player is not reliable. There’s a delay with subtitles at times, the start and pause button doesn’t work well, and the keypad is broken too
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Rob
(@rbswft) reported
@imchriskelly @susieObehave @hbomax Susie you are doing the lords work, how did I not know there was a second season of this?! *cancels all weekend plans*
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Diamondarrow45
(@diamondarrow45) reported
@NY_Comic_Con @chemical_moons @hbomax Can you help me? I still can only reserve one panel, emailed with no response
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Dan O
(@Dan_ODo) reported
@picturemeRosen @HBOMaxHelp I, too, am having this problem, @HBOMaxHelp. Has there been a solution to this?
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A D R ! A N
(@ADRIANDOOM) reported
@hbomax fix the app. Its been pretty bad lately
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Junmai
(@Jumaijosehp) reported
@ElhajjShabazz_ @HBOMaxHelp With the help of jasspar1 on Instagram, he help me recover my hacked account, I trusted him and also promise to refer him His WhatsApp number is +14692327349
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Hidden Rayne
(@hidden_rayne) reported
@hbomax FIX UR **** APP
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Zeke
(@Justice4Glitt3r) reported
Fix. Your. SHIIIIIIIIIIT @hbomax
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♨️
(@obzmane) reported
@Bonita_Ki @hbomax maaaaan lol, I've been holding bacc that tweet for months - hoping they'd eventually fix it but its really trash
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David Lane-Harris
(@DHowser9) reported
@hbomax Your android app is honestly one of the worst streaming apps I've ever used, especially when I'm trying to use it with a chromecast. Seriously, get your **** together.
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Modest Potist
(@Modest_Potist) reported
@ToddGlass @hbomax Has this already been filmed? I'd like help out.
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Davenport
(@MeBleedGreen) reported
Do you not want me to watch anything on your app?? @hbomax @HBO fix your ****
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MANUELA || #FreeBritney || #FreeAmanda
(@laracroftonline) reported
@ChachoSpears @HBO @hbomax nah they only care for netflix because it's an entity team con can't control and has a large userbase worldwide so this documentary can make a direct impact. Erins work can also be very confroning even without the keyplayers. I wished they put this much into CNN their exploiting.
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Calling To Arms
(@Ttisking89) reported
@hbomax on @PlayStation 4 the app keeps popping up with something went wrong please reset app every 5mins to 10mins its getting to the point that I'll just stop my subscription no point in having it if it don't even work right
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Kristoph
(@ikristoph) reported
@MaxSavageKramer @hbomax We just released a completely new application for the Roku. Please do make sure you have the latest version ( 50.45 ) and let us know if your problems are addressed.
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Kristoph
(@ikristoph) reported
@ShannonNutt @JennySLo @hbomax We just released a completely new application for the Roku. Please do make sure you have the latest version and let us know if your problems are addressed.
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Attis Nihilisticles
(@ANihilisticles) reported
@hbomax That's like 86 hours... There's 192 hours between now and the premiere, this series is roughly 86hrs long which leaves 106 hours. The body needs sleep, but because we're all bad at sleep, I alloted 5 hours of sleep, leaving 66hrs left, if you work a full time, you can make it.
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etha(⚬⃔⚬ ℕ ⚬⃔⚬)
(@Nahte4) reported
@HBOMaxHelp PS4, iPad, iPhone. Just fix your servers or something.
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Kristoph
(@ikristoph) reported
@DaleEarnfart @hbomax We just release an update a few hours ago. Try it and let us know if it addresses your issues.
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CryingWolf
(@MrTheodoreT) reported
.@hbomax when are you going to come out with a proper app for the PS5. Cannot watch anything in 4K UHD and the streaming quality is horrible..
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yishmeister
(@yishmeister) reported
@hbomax My PS5 app got updated and it signed me out. I go back to log in and you guys took our the QR code login function?!?! WTH??? Do you have any idea how long and complicated my password is because yours and ATT’s databases constantly get hacked?!?!?!
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Michael Belanger
(@MWBelanger) reported
@ikristoph @HBOMaxHelp The issue is no more.
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FRΞS₭Θ
(@Freskoisme) reported
@HBOMaxHelp You guys are fine, it’s a @PlayStation problem
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Kyle
(@fess1524) reported
@voxdotcom @hbomax So what about TA’s and Research Assistants? They contribute to published work of professors that earn grants and/or patents for the university. Are they employees?
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Kid Rock at Billy Bobs
(@RodneySuckSuck) reported
@hbomax your app is terrible and you should be ashamed. Whatever social media intern that is reading your mentions, I hope you know this: you're garbage. you don't deserve rights, and I hope you die alone and full of regret. **** you