HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (27%)
• Crashing (23%)
• Playback Issues (12%)
• Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	2 days ago
Tijuana	Crashing	5 days ago
Le Teil	Playback Issues	6 days ago
Sainte-Marie	Crashing	7 days ago
Cachan	Crashing	7 days ago
Pont-du-Château	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SubVet606 (@JohnTShe) reported 41 seconds ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Crystal (@crystalthebell) reported 4 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 5 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  Cawcaw (@AJ_Sauceda) reported 9 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  i killled your dad (@thisAppisWac1) reported 12 minutes ago

  @hbomax It doesnt work when i try to sign up for hbo

• 
  Jamie Campbell (@spacegauche) reported 13 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 16 minutes ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?

• 
  Sack LalASS (@dutchguy200) reported 18 minutes ago

  @USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.

• 
  Zack (@_____1776_____) reported 21 minutes ago

  @hbomax Comic movie fatigue isn’t real. Terrible movie/show fatigue is what it is. Zero chance this will solve that problem. What a joke

• 
  Tyler (@tylermcg97) reported 23 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  btmartin236 (@btmartin236) reported 24 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  Gene Stoker (@GeneStoker) reported 24 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Carl Facey (@NOTORIOUSBIGC92) reported 25 minutes ago

  @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

• 
  pangie ants (@Angiepants) reported 27 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  sir Gregor (@CRB704) reported 29 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  seglass ni tonday (@marcellsabitzer) reported 30 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 35 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 36 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Tim (@TheFloridaTim) reported 39 minutes ago

  @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

• 
  scott ziff (@conedx) reported 40 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  CM (@MrChrisMetler) reported 41 minutes ago

  @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

• 
  man without fear (@denlucasfromnyc) reported 43 minutes ago

  @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

• 
  Chief Rocka (@ishnateh) reported 48 minutes ago

  @hbomax fix your stupid app

• 
  Annoying Moderate (@DiscourseBro) reported 50 minutes ago

  @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

• 
  Ned Pepper (@NedPepper09) reported 51 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  Reese Futch (@music_freak24) reported 51 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  LibsOfTexas (@JayKelley22) reported 57 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 57 minutes ago

  @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

• 
  doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported 57 minutes ago

  @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

• 
  Jm₳n$SNEK 🐍 (@kryptojumpman) reported 60 minutes ago

  @AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes