HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (34%)
- Crashing (25%)
- Buffering (21%)
- Playback Issues (18%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gland
|
Playback Issues | 5 days ago |
 Perth
|
Sign in | 5 days ago |
 Paris
|
Sign in | 19 days ago |
|
Frontonas
|
Video Quality | 21 days ago |
|
Montpellier
|
Playback Issues | 30 days ago |
 Tijuana
|
Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Williams (@apwbowdon) reportedA wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !
-
abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
Lucky Lou (@LouBonomi) reported@_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!
-
Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
-
dj sensitive **** (@jelvis8) reportedHey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.
-
Sofia (@willowmillenniu) reported@NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.
-
RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
-
GreenBean24 (@GreenSwag24) reported@hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it
-
Megan (@Megan920778) reported@LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.
-
Oliver Santos. (@madshock) reported@hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.
-
btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
-
Jam (@You_Jam_Right) reported@MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible
-
Stu Wright (@StuW87) reported@hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks
-
Waza (@TheUnitedFan04) reported@hbomax Hello I need some help plz
-
Lauren (@catzandcookiez) reported@hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.
-
Kev (@ItsMeKevs19XX) reported@AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh
-
Saul Garcia (@SaulGar61900307) reported@JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience
-
.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
-
Erik Lamoureux (@heisenberg187) reported@hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...
-
scott ziff (@conedx) reported@AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.
-
GAVI Y PEDRI (@aelskk) reported@hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production
-
Ron Warren (@RonWarren72943) reported@hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!
-
Tyler (@tylermcg97) reported@NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed
-
comrade | #1 trinity santos apologist (@awfulbliss_) reported@hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3
-
Blogs By Me (@Blogs_ByMe) reported@hbomax And thats the problem
-
Buford T. Justice (@BearSolitaire) reported@TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros
-
Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported@hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?
-
Maron (@Maron_crypt) reported@enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions
-
dj sensitive **** (@jelvis8) reporteddear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it
-
Big Roman Royal (@bigrome10189) reported@RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better