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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (24%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montechiarugolo |
Playback Issues | |
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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EᗩᖇTᕼ ᗷOᑌᑎᗪ ᗰIᔕᖴIT
(@coffeescoops) reported
@HBOMaxHelp Uh. Youre down "Unknown error has occurred"
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @coffeescoops Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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MKG
(@nyrhtakaram) reported
Ok @hbomax is there something wrong with your streaming service right now? My app isn’t working and I can’t get on your help center.... every other website I’ve tried works except yours. And the app on my tv won’t load. Wtf am I paying for? 😡
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Pinky toenail gang
(@Lovepeac3happy) reported
@hbomax what is going on with the app?! Yall got me paying for 2 subscriptions to keep getting an error code. Please fix it!!
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EZ
(@EZNoLimit) reported
The worst app on your phone is? #hbomax #worstapp @HBOMaxHelp can’t watch #MareOfEasttown
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Diggs
(@karenmb224) reported
Help @HBOMaxHelp . Trying to watch episode 7 of “Mare of Easttown”. Screen says “An unknown problem occurred. Please contact your TV provider.”
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Mark
(@TheGreatGrezzby) reported
@HBOMaxHelp Pretty sad you couldn’t foresee this. Even sadder no one at HBO will legitimately care about it and issue a half *** apology and thank us for our patience (for their incompetence)
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Kathleen Dailey
(@kathleendailey) reported
from
Malden Centre, Massachusetts
@hbomax #MareOfEasttown #WTH is going on?! Please fix the app! We are waiting to watch the finale.
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Gregory Katsoulis
(@gregkatsoulis) reported
Having trouble watching #MareOfEasttown? @hbomax has collapsed under the buggy, badly written software they've been pretending isn't an issue for month. Cancel tomorrow like I will — perhaps they'll be encouraged to do better with TV's the most expensive streaming service.
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Jenn Brown
(@jennbrown74) reported
@hbomax It would be a great idea to maybe fix your app cause i can’t watch Mare!! 😡😡😡
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jeff chatterton
(@jeffchatterton) reported
We JUST got @hbomax to work by using the iPad app and streaming it to the TV!
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Sam S
(@Simon1sa) reported
@HBOMaxHelp Funny that I never have this problem with @Netflix, @Hulu, Disney plus, ape tv, paramount, Amazon prime or sling... yet this is one of the more expensive ones.
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K Lloyd Parker FOLLOW THE MONEY!
(@kalpha7) reported
@hbomax Scroll to the left menu. Go down to Series Now find what you're looking for. The Problem us there Landing Screen. Just navigate to a different area
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.
(@nevervragain) reported
I GOT IN AND GOT THE ERROR MESSAGE AGAIN THIS ISN’T COOL #HBOMax It’s so risky being on twitter rn yet i have to be because you won’t let me watch #MareOfEasttown @hbomax
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David Ballew
(@DavidLBallew) reported
@hbomax has more technical difficulties than all the other streamers out there combined (and can’t figure out how to make Dolby Vision/Atmos work). No wonder its subscriptions pale in comparison to other streamers.
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Charles O Steinberg
(@challyolly) reported
@hbomax did your server seriously crash for the series finale of Mare?!?!
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Douglas Navarro
(@biggiefresh65) reported
What ******** all i want to do is watch #MareOfEasttown @hbomax fix your servers did the Snyder cut teach you nothing
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Karen Getz
(@Karenle893) reported
@hbomax Crash is ultimate Delco Jawn #MareOfEasttown
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @MsSPascual Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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Gabrielle decker
(@Gaprilone) reported
@BarstoolBigCat @hbomax They did to the ppl. And we just had terrible year smh
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Robin
(@robin__) reported
@thejessgoodwin @hbomax Perhaps the social media people should acknowledge the problem
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Anna Belanger
(@annaleighbee) reported
I want my $14.99 back this month from @hbomax ... #FriendsTheReunion okay FOOL ME ONCE but now you crash just as the #MareOfEasttown finale was about to start
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Rich Zeoli 🇺🇸
(@Richzeoli) reported
In season two of #MareOfEasttown she wil investigate who in DelCo kidnapped the @hbomax employee in charge of making sure the app didn’t crash the night of the season finale.
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Kiki Long
(@katrinalo33) reported
@hbomax You need to fix this damn app!!!
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LucifersLiege23
(@LucifersLiege23) reported
@HBOMaxHelp BAD NIGHT TO BE HAVING ISSUES #MareOfEasttown
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @thedvdgen Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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Rebecca Schulz
(@scistar86) reported
@HBOMaxHelp My HBO Max home page will not load and I cannot stream. Please fix. Your site goes down more often than any of my other streaming services.
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Hugh Jass
(@ffullytorqued) reported
@hbomax Fix the app *****
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lauren 🥚
(@thepaleblueegg) reported
every time I press play on the finale of #MareOfEasttown @hbomax plays Southpark s23e2? please help I hate this
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☆𝙂ί𝓞☆
(@GiosBurner) reported
@hbomax Can you fix your app please?