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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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#savelegacies | stream legacies on @netflix
(@methankiss) reported
mg helping ethan by giving ethan his blood but ends up in limbo anyway but he comes back cause the blood did work and he’s a vampire 🤔@netflix @warnerbrostv @hbomax #SaveLegacies
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Moz 💽
(@itsonlymoz) reported
**** @hbomax I downloaded a movie and that **** glitched tf put fix yo app
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Tyler Wallace
(@teewallace) reported
@hbomax y'all have created the worst xbox app of all time..tell the higher-up's please?
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Adam
(@arm12085) reported
@HBOMaxHelp I’m guessing there is an issue with @hbomax this morning? All I’m getting is Error an unexpected error occurred while running HBO Max
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Champ Christof
(@champchristof) reported
@hbomaxmovies @hbomax Terrible ... Not any secrets revealed in the movie 👎
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Elizabeth Esther
(@elizabethesther) reported
@AmandaHeldOpelt @hbomax The book was FAR superior to the show. The show was ok. But since I loved the book so much, I couldn’t help but be disappointed.
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nileCmylo
(@NCmylo) reported
@FreeGirlNowNYC @hbomax Me too!!! Same. Their error message implies that it’s my/our WiFi.
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Maria Jones
(@MariaJo71526514) reported
@HBOMaxHelp @DreAllDayO Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Unitechnocrack by a friend and they were able to resolve the problem.
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Chidinma
(@gurubujo) reported
@hbomax please fix the user experience on your streaming site 😩😩 Your users are struggling.
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jeremiah Dallas Die Hard
(@4_americasteam) reported
@HBOMaxHelp is the app down?? Mine not working
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Felix Fungible
(@magemasher13) reported
@HBOMaxHelp My wife was watching full house and other things. On the ps5 app everything looked be around 720p, blurry and awful on a 65”. On the C1 all the programs appeared to be UHD. Definitely not caused by the tv being on game mode, because we switched to calibrated.
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Marissa Schreiber
(@itismerissa) reported
@HBOMaxHelp @freakosuave813 MY APP KEEPS FREEZING ON MY NEW SAMSUNG TV. HELP.
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A Buckeye 🅾️🏀🏈 in Manhattan 🗽
(@PressWm) reported
@FreeGirlNowNYC @hbomax It’s awful
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Brit
(@CaptRabies) reported
Idk who did the subtitles for Degrassi on HBO Max but ive seen errors in every episode and they change the context of the scene… i cant post screenshots atm bc im working lmao but pls @hbomax fix this thanks
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Lisa Payne
(@luvnlife15) reported
@hbomax Playback failed issues for weeks now. Followed all the troubleshooting steps...nothing is working. Wtf???!!
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Tom Cox 🌳🌒🌈☯️✝️☮️
(@MonteverdeTom) reported
@AmandaHeldOpelt @hbomax Kept bracing myself for a Walking Dead moment of humans being horrible but it never happened. Even the worst people showed signs of improvement.
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Chippy
(@therealchipster) reported
@Cabanaboiscoot @hbomax @wbd I honestly think the reason it’s taking so long is because they have to work out everyone’s schedule to make sure they can actually shoot it before they commit to it officially. That’s what I hope anyway!
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
i know it's not rainbow capitalism month yet but if @hbomax could go ahead and renew ofmd today since it's looking like it's going to be a slow day at work i'd great appreciate it thanks fam.
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Sir Knight
(@SirKnig28533376) reported
This was the worst remake ever!!!! #Firestarter @hbomax
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beyoncé🌻
(@beyoncechelseaa) reported
why is @hbomax buffering so much? hulu netflix and disney+ work perfectly fine but hbo wanna freeze every 3 secs it’s really irking my soul
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Skrifores 🏳️🌈🏴☠️🏳️⚧️🍊
(@Skriforesdice) reported
@hbomax Look let’s be real here I need a timeline on when you’re gonna announce OFMD ‘cause I got work in the morning.
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Alex Stewart
(@Alec_Stewart77) reported
@HBOMaxHelp We tried that, and same issue. It is a Samsung TV.
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Mobile Suit Glizzy Response Team
(@3n3rgy_turtl3) reported
@HBOMaxHelp The app crashes on both PlayStation and Xbox fairly consistently, the ui is less than easy to navigate. It’s riddled with errors that offer no suggestion on how to fix the problem
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
@robotpinemarten @hbomax i just KNOW i'm going to be at work or asleep when they do and it's literally my biggest fear.
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.
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ImYourNanaNow
(@ImYourNanaNow) reported
Hey, @hbomax ! My friend @cstjonstable just got the job offer she's been waiting for and now she's going to work with me! We need more #OurFlagMeansDeath to geek out over together so we don't run out of things to talk about!
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Alex Stewart
(@Alec_Stewart77) reported
@HBOMaxHelp My stepmom was trying to watch The Flight Attendant, and the language wasn’t in English yet the language is set in English. Can you please fix this.
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Marissa Schreiber
(@itismerissa) reported
@HBOMaxHelp i did both of those things. not working.
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Michael J. Gutierrez
(@Blacksparrow86) reported
The #WeOwnThisCity finale was 🔥. @hbomax continuing to deliver quality content!