HBO Max status: streaming issues and outage reports

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 29, 3:20 PM EDT	0	0
May 29, 3:40 PM EDT	0	0
May 29, 4:00 PM EDT	0	0
May 29, 4:20 PM EDT	0	0
May 29, 4:40 PM EDT	0	0
May 29, 5:00 PM EDT	0	0
May 29, 5:20 PM EDT	0	0
May 29, 5:40 PM EDT	0	0
May 29, 6:00 PM EDT	0	0
May 29, 6:20 PM EDT	0	0
May 29, 6:40 PM EDT	0	0
May 29, 7:00 PM EDT	0	0
May 29, 7:20 PM EDT	0	0
May 29, 7:40 PM EDT	0	0
May 29, 8:00 PM EDT	0	0
May 29, 8:20 PM EDT	0	0
May 29, 8:40 PM EDT	0	0
May 29, 9:00 PM EDT	0	0
May 29, 9:20 PM EDT	0	0
May 29, 9:40 PM EDT	0	0
May 29, 10:00 PM EDT	0	0
May 29, 10:20 PM EDT	0	0
May 29, 10:40 PM EDT	0	0
May 29, 11:00 PM EDT	0	0
May 29, 11:20 PM EDT	0	0
May 29, 11:40 PM EDT	0	0
May 30, 12:00 AM EDT	0	0
May 30, 12:20 AM EDT	0	0
May 30, 12:40 AM EDT	0	0
May 30, 1:00 AM EDT	0	0
May 30, 1:20 AM EDT	0	0
May 30, 1:40 AM EDT	0	0
May 30, 2:00 AM EDT	0	0
May 30, 2:20 AM EDT	0	0
May 30, 2:40 AM EDT	0	0
May 30, 3:00 AM EDT	0	0
May 30, 3:20 AM EDT	0	0
May 30, 3:40 AM EDT	0	0
May 30, 4:00 AM EDT	0	0
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

Sign in (38%)
Buffering (32%)
Crashing (18%)
Playback Issues (11%)
Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Crashing	2 hours ago
Sydney	Buffering	13 hours ago
Saint Paul	Crashing	2 days ago
Jewar	Crashing	3 days ago
Greensboro	Sign in	5 days ago
Melbourne	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

Spencer Tobin (@TobinSpencer) reported 6 minutes ago
@davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.
Ian Holmes 💙 ⚒ (@IaninAD) reported 8 minutes ago
@hbomax is ruining this final. Awful picture quality
they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 9 minutes ago
@legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?
Javakannigit (@javakannigit) reported 11 minutes ago
@JamesGunn @hbomax I'm afraid it's going to be awful
pompey blue (@pompeyblue_D) reported 14 minutes ago
@AdobeWFACup @footballontnt @hbomax And awful half for the awful lines person but will get away with it chelsea should be 2-0 change him/her for the second half
Steely Liz (@TotesLiz) reported 15 minutes ago
@dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team
TargaryenBastard (@IdioticBarbie) reported 19 minutes ago
@hbomax Mommy issues sends the prince regent to flea bottom.
LIEf (@thatsLIEf) reported 19 minutes ago
@BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑
Chris Atkinson (@Stoph76) reported 24 minutes ago
@tntsports Just getting a 404 no page error. I'd heard that you could access tnt through @hbomax without subscription, to watch the #cycling but it just says you don't subscribe so was just checking if you needed to or not. Thanks
Aaron Cheater (@AaronCheater) reported 27 minutes ago
Having trouble telling the difference between the skits on #SNLUK and the ads on @hbomax
CL Art111 - freelance traditional artist (@callumlyal73631) reported 27 minutes ago
@JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?
łīkęðbynøné (@IJNuwillProsper) reported 28 minutes ago
@RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up
Jm₳n$SNEK 🐍 (@kryptojumpman) reported 29 minutes ago
@AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes
DrForester (@DrForester) reported 30 minutes ago
I do love @hbomax's awful Android TV app for live sports. Really fun having the video 30 seconds behind the audio for these NHL games.
Mike MacCormick (@DFWsMrFantastic) reported 31 minutes ago
Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold
Gerald Dean (@Loser_Pot_tard) reported 33 minutes ago
@hbomax This crappy service is constantly down. Worst streaming service of the bunch.
BIGNAS⭐️ (@JustNassei) reported 35 minutes ago
@PopTingz @hbomax I wasn’t familiar with Cassie work rate
Inside Agitator (@AbsolutelyMalc1) reported 36 minutes ago
@hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!
SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 38 minutes ago
@hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?
SubVet606 (@JohnTShe) reported 38 minutes ago
@hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.
Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 41 minutes ago
@FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.
Kevin Wade (@kmw0810) reported 48 minutes ago
@hbomaxhelp @theblueautumn shouldn’t have to go out 4x for one hockey game. fix your streams.
Bethany (@bethxacc) reported 50 minutes ago
@hbomax Free Whitaker from that terrible farm storyline.
Meagan Guidry (@MeaganSGuidry) reported 50 minutes ago
@hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.
Zack (@_____1776_____) reported 50 minutes ago
@hbomax Comic movie fatigue isn’t real. Terrible movie/show fatigue is what it is. Zero chance this will solve that problem. What a joke
🐍 1776 🇺🇸 (@AdmiralPlisken) reported 51 minutes ago
@HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see
THE Reeses University Alumni (@JuiceBoxHero8) reported 53 minutes ago
@TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision
man without fear (@denlucasfromnyc) reported 54 minutes ago
@JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible
JackBox (@Jack_Box_2026) reported 54 minutes ago
@hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.
Spencer Tobin (@TobinSpencer) reported 60 minutes ago
@hbomax Your live stream of sports games are unwatchable. Commercials play fine (of course), pregame and intermission is fine, but actual game play is dog $hitt. What are we paying for?! Fix it. Please and thank you.