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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (31%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Hague |
Playback Issues | |
 Paris |
Buffering | |
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Name: Castle * Job: Sarcasm & Vitriol Professional
(@AutisticAt4eist) reported
@HBOMaxHelp @Mr_Colin THE SAME THING ON THE WEB! The ability to shut off autoplay is something I asked about MONTHS AGO! But nothing's been done. I'm not sorry I cancelled my subscription. *I KNOW* that many, MANY people have requested this, but HBOMax obviously does not care about customer issues!
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Alexis Ayala
(@afigueroa2017) reported
@hbomax fix the app please. I need to catch up on euphoria
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material gworl
(@ladylad12) reported
@hbomax When y’all gonna get it together with all these damn problems??????
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Boy May
(@Doug_The_Bug) reported
I don’t know why tf I pay for @hbomax because the fuckn app half *** works. It always says try again later or check internet connection like my internet is the issue. @hbomax y’all better count your fuckn days or I want my fuckn money back cuz y’all **** don’t work
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Lukka 🖤🇺🇦💛
(@LVc_luke) reported
@selfhatelmao @adultswim @hbomax terrible bait
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Bob Bourbon
(@BigBobBourbon) reported
@hbomax fix your ****! Subtitles are not working!
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Sb💕
(@_adoseofDae) reported
@hbomax y’all need to fix this weak *** app y’all got !
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Alex
(@Edgy_Alex14) reported
@HBOMaxHelp I followed the steps and it’s still says download error 👀
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Nau. 🤍
(@naudyssmariee_7) reported
@hbomax is THE worst app.. when are y’all gonna fix this ****?
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David Dodson
(@storminxmormon) reported
Dear @hbomax your app is absolutely terrible. It’s unstable. It doesn’t work consistently. Every other TV app that my family uses works just fine. Except yours. I’m an engineer. Fire your engineers. I know there’s an invasion in Ukraine. Still, fix your app.
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GorillazZilla, the Meh
(@GorillazZilla) reported
@HBOMaxHelp The problem is Spanish subtitles were over top English subtitles for Ace's father. And only on episode 10 so far.
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Bikram
(@realBikramSingh) reported
@hbomax @euphoriaHBO Ya need to fix your rewind functionality on HBO TV App
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Viraj Persad
(@VSP710) reported
@hbomax fix your app please! 🙏🏼🙏🏼🙏🏼
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Alex
(@Edgy_Alex14) reported
@HBOMaxHelp I’m using an iPhone XR and when I go to download a show it says download error?? 😭
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Kevin Brouillette
(@kevinbrou) reported
@HBOMaxHelp what is up with your service? Just joined 2 weeks ago and I’ve used it on multiple devices — problems across the board. Down for hours, buffering, long app load times … kind of discouraging tbh
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Alison Bonn
(@Bonn2Tweet) reported
@TrujelloForever @hbomax I guess it just depends on what types of problems you want to have…
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Adrion Trujillo-Shen
(@TrujelloForever) reported
@Bonn2Tweet @hbomax I feel like the point of these series showing the turmoil of ultra rich people is to trick us into being happy with what we have. The reality is they don’t have half these problems
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Justin Rogers
(@madchester5) reported
@HBOMaxHelp The audio for Revanche is not syncing correctly. The audio appears to be delayed 5-10 seconds from the visuals. Tried to watch on multiple iOS devices and same error.
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Lauren
(@LozVox) reported
@HBOMaxHelp Hi it's just not loading, it's frozen on the HBO loading page. I've reinstalled the app and it's still not working
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Duder McGee
(@GeorgeNADA115) reported
@hbomax Fix your buffering. For $15 a month I wouldn't expect this.
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AshChild 🍌🧬⛩
(@iamashchild) reported
@hbomax either fix the download issue or refund ppl for the month
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Oger Stone
(@JohnWil58834501) reported
@JamesGunn @hbomax @DCpeacemaker What's the song called at the end? My shazam doesn't work.
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Saturday Night Fights
(@SatNightFights) reported
This might be old news but if y’all haven’t seen John Adams on @hbomax then definitely fix that. It will make you see Paul Giamatti in a different light.
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Anurag
(@bannuranurag) reported
@HBOMaxHelp unable to login on website. Tells HBO not available in my region. I don't have a VPN nor a fake location thing.
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Eir
(@simplypeachy__) reported
@hbomax the subtitles for adventure time are always wrong can you please fix this
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Director Diana Porter
(@dianamporter) reported
Dear @hbomax Your user interface is terrible. Best wishes (the wish if for a redesign) Me
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Scholasticjunkie
(@Scholasticjunk2) reported
I know no one is asking but I would LOVE to see @boburnham have a role in @hbomax s #therighteousgemstones ...just seems like they'd work so well together. #Lunchtime #foodforthought
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💚💚💚
(@olivegarden420) reported
@winningtimehbo @hbomax this looks awful
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LetaDavenport
(@Let_Davenport) reported
@robertpatrickT2 @hbomax @DCpeacemaker Who will help me with advice?
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Ryan Whiteside
(@revelovemidzy) reported
@hbomax #I paid a lot of money a month to have HBOMAX and it flickers on my 65 inch Vizio what is going on please fix this