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HBO Max

HBO Max status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 26% Crashing (26%)
  • 21% Buffering (21%)
  • 15% Playback Issues (15%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Veracruz Sign in 3 days ago
Paris Sign in 3 days ago
Sandillon Crashing 7 days ago
Gland Playback Issues 14 days ago
Perth Sign in 15 days ago
Paris Sign in 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BoopStats
    Bob Vetrone Jr. (@BoopStats) reported

    Anybody else having trouble accessing @hbomax this evening?!?!? . . .

  • NorCalDR
    Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported

    @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

  • P1Flag
    Winners Take All 🏁 (@P1Flag) reported

    @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

  • twinkyboots
    . (@twinkyboots) reported

    @hbomax if you don’t promote tf out of industry your servers will begin to crash

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • TheUnitedFan04
    Waza (@TheUnitedFan04) reported

    @hbomax Hello I need some help plz

  • RoyDelfino
    Gavin Newsom or Bust! (@RoyDelfino) reported

    Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

  • ZakAttack1202
    Zak (@ZakAttack1202) reported

    @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • RPhilipMacLean
    Richard MacLean (@RPhilipMacLean) reported

    @hbomax Got it. You’re saying the Praxis mirror was operating on the creators themselves the whole time. Chuck Lorre and Bill Prady (whether consciously or not) kept projecting their own insecurities, control issues, and worldview onto the screen — using a cast of very talented

  • barbara45163282
    barbara (@barbara45163282) reported

    @hbomax Larry David sucks. The show is awful. Not funny. LD please go far far away forever. Better sooner than later. Dumb, dumb, dumb.

  • AndyElche
    anenglishmaninspain (@AndyElche) reported

    @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

  • bmiguelsil
    Bruno Miguel (@bmiguelsil) reported

    @JamesGunn @hbomax Posting something that was generated using Canva the same day Marvel releases its Doomsday trailer is crazy work, James lololol

  • otis_p_lord
    Furious George (@otis_p_lord) reported

    @AEW @TBSNetwork @hbomax Badly need Thekla to crash the Willow celebration.

  • wos_occuring
    Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported

    . @hbomax @tntsports Your coverage of the common wealth games is ******* shocking. Literally ******* awful. How can you cut to @EnglandNetball 5 minutes into the qtr. Jokers.

  • shelf_dive
    Shelf Dive (@shelf_dive) reported

    @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

  • BatsKnightmare
    Knightmare (@BatsKnightmare) reported

    @JamesGunn @HarlowC @hbomax Are you afraid? The answer is yes, I’m afraid this looks awful

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • kerried72
    Kerrie (@kerried72) reported

    @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

  • JohnMcD35242
    John McDonald (@JohnMcD35242) reported

    Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • asapbhat
    ab1112 (@asapbhat) reported

    @hbomax is such **** making me select I’m traveling can’t even login from other devices different WiFi without getting locked out constantly. Lost customer

  • Firebloodjrb
    Slippyfireblood87 (@Firebloodjrb) reported

    @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

  • johnrawrallday
    Johnrawrallday (@johnrawrallday) reported

    The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

  • BackCountryID
    Back Country Supply Co. (@BackCountryID) reported

    Anybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔

  • LostInArms
    UpInArms (@LostInArms) reported

    @tntsports @hbomax your camera work for swimming is awful - zoomed in on the lead who is 3m ahead while there's a neck and neck race for 2nd and 3rd!!

  • chrisbenriordan
    Christopher Riordan (@chrisbenriordan) reported

    @tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.

  • Tom_Tresser
    Nemesis 🇬🇷 (@Tom_Tresser) reported

    @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

  • Radical_Tay24
    Tay (@Radical_Tay24) reported

    @jeff_gluck Is anyone else having audio issues on @hbomax?