HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (37%)
• Buffering (31%)
• Crashing (19%)
• Playback Issues (10%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Rockford	Buffering	2 days ago
Pont-Évêque	Crashing	3 days ago
Kīhei	Buffering	3 days ago
Lille	Crashing	5 days ago
Salon-de-Provence	Buffering	5 days ago
Shawnee	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Big Roman Royal (@bigrome10189) reported 53 seconds ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 3 minutes ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?

• 
  Dave Holland (@DaveH88987147) reported 3 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  Rob Mac (@RobMcCraw) reported 6 minutes ago

  @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

• 
  Anna-Lena (@AnnaLenaSthl1) reported 7 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 9 minutes ago

  @ninakokino98 @hbomax You’re sometimes pointing out that she’s still an r4 … and that’s true, but that doesn’t mean she HAS to be working the next day that the Pitt shows. Residents don’t work every single day! (In fact most … all?… states have laws on that.)

• 
  Bob Loblaw (@HALA07MADRD) reported 11 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  Jimmy Flinders (@FlindersJimmy) reported 13 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  ⛈️Dakota🌪 (@CSXK921) reported 15 minutes ago

  @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

• 
  AZGirl (@k2m_10210) reported 16 minutes ago

  @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 18 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  Big Bad Brody King (@Brodyxking) reported 19 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Stefano (@stritenata) reported 21 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  Maron (@Maron_crypt) reported 29 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  m (@aIreadyovers) reported 29 minutes ago

  @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

• 
  btmartin236 (@btmartin236) reported 29 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 31 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  Project Might E. Supreme (@mrmightyrezz) reported 34 minutes ago

  @hbomax This is an apology for the awful marketing until now

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 37 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  The Bull (@GregsTheBull) reported 41 minutes ago

  @uaocaptures @hbomax I guess no one saw the terrible last season of Curb

• 
  Legends of Tomorrow (@tomorrow52309) reported 45 minutes ago

  @Spandex_Pod @hbomax This show is the master of representation because it’s never an issue for anyone, there’s no judgement, no one’s ashamed to love who they love and that’s how you do it #SaveLegendsOfTomorrow

• 
  巨屌色TOP (@hornybean19cm_) reported 46 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

• 
  Benjamin Ditka Johnson (@matteberfluser) reported 46 minutes ago

  @hbomax Wow, this looks awful!

• 
  J (@RevengersW7447) reported 47 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported 49 minutes ago

  So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 50 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 50 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  TopDawgBets (@TopDawgBets) reported 51 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  sir Gregor (@CRB704) reported 53 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  Bruv-Meets-World (@BloodOfGermany) reported 56 minutes ago

  @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.