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HBO Max

HBO Max status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: buffering, sign in and crashing.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 18: Problems at HBO Max

HBO Max is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 35% Sign in (35%)
  • 16% Crashing (16%)
  • 11% Playback Issues (11%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Dallas Buffering 15 hours ago
Muskogee Buffering 4 days ago
Poplar Playback Issues 8 days ago
Dallas Playback Issues 9 days ago
Denver Crashing 10 days ago
Irving Crashing 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JOECOOKE5
    joe cooke (@JOECOOKE5) reported

    @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @hbomax Your live stream of sports games are unwatchable. Commercials play fine (of course), pregame and intermission is fine, but actual game play is dog $hitt. What are we paying for?! Fix it. Please and thank you.

  • CledusSnow89
    Cledus Snow (@CledusSnow89) reported

    @Perryspaced @footballontnt @hbomax Agreed - looks like awful.

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

  • GaryLGray
    Mr. Gray (@GaryLGray) reported

    @analydiamonaco @hbomax @LG0_Hendrixxx So sorry to leave something so ominous under your work! Lol I'm currently developing a series and we are getting a pitch deck together. Was trying to explain to my partner what these specific series Bible type documents look like, and yours is really good! Hence the tag

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • jonbeadle135
    Jon Beadle (@jonbeadle135) reported

    @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

  • SterekGaming
    Sterek Gaming (@SterekGaming) reported

    Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

  • Jonnz5Jonn
    Raphael De La Soul (@Jonnz5Jonn) reported

    @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

  • 33Rounds_perMin
    Bob V. (@33Rounds_perMin) reported

    @hbomax stream freezes anytime I’m watching a live show immediately when it goes to commercials. Need to exit and watch live to fix it. This on a Fire TV product.

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • VoiceIslanderFn
    FrankVoiceIsles (@VoiceIslanderFn) reported

    @HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax she like ptmc, she even like robby, she likes her coworkers, once again she isn't the issue, robby is

  • Y2kHoneyluv
    Kåt from NY (@Y2kHoneyluv) reported

    @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • billybatsonwhiz
    IAm#6 (@billybatsonwhiz) reported

    @hbomax @StuartFails I mean, this just sounds awful.

  • ChibiRenjiLover
    M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported

    @hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • AbsolutelyMalc1
    Inside Agitator (@AbsolutelyMalc1) reported

    @hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • marheaux
    Marly (@marheaux) reported

    @hbomax this better be gay AF or we gon have a problem

  • Milkias2025
    Milkias Samuel (@Milkias2025) reported

    @naijirou @JamesGunn @hbomax Look I want good character arcs from them too, & I don't necessarily hate the idea of Hal not willing to give up the ring, however my problem is that they seem to imply the rings successor to be chosen by the user when canonically it's the ring that's meant to choose a successor

  • thatsLIEf
    LIEf (@thatsLIEf) reported

    @BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑

  • aIreadyovers
    m (@aIreadyovers) reported

    @hbomax Hacks doing AI storyline just like the comeback. And then playing the worst thing you’ve ever done game just like the drama omg coincidences

  • modealltypes
    Shella (@modealltypes) reported

    @lushmylife613 @hbomax ), so the money situation has not been ideal at all, yet Cassie stayed. She was willing to put in the work herself and contribute, but Nate wanted to be the hero. The dybamics have changed. And now she's working to clear the debt.They love each other to the best of their ability

  • ADlDAS5150
    Alfred (@ADlDAS5150) reported

    @hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

  • denlucasfromnyc
    man without fear (@denlucasfromnyc) reported

    @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

  • Ansrolly
    ANAS THE ELITE 🇵🇸 (@Ansrolly) reported

    @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

  • DarylMorty
    Daryl Morty👑 (@DarylMorty) reported

    @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.