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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 14% Playback Issues (14%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 1 day ago
Frontonas Video Quality 4 days ago
Montpellier Playback Issues 12 days ago
Tijuana Crashing 15 days ago
Le Teil Playback Issues 15 days ago
Sainte-Marie Crashing 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • JaxTeller718
    JaxTeller718 ⭕ (@JaxTeller718) reported

    @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • DJHouse82
    DJ House (@DJHouse82) reported

    Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

  • IJNuwillProsper
    łīkęðbynøné (@IJNuwillProsper) reported

    @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

  • 123griswold321
    🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported

    @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

  • NuechieBradshaw
    NueNuee🎙💓✨ (@NuechieBradshaw) reported

    @hbomax fix that ******* lagging before I cancel this **** like nino!

  • bethxacc
    Bethany (@bethxacc) reported

    @hbomax Free Whitaker from that terrible farm storyline.

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

  • umburns
    Mollie B. (@umburns) reported

    @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • goodgamethanks
    GGTHNX (@goodgamethanks) reported

    @JamesGunn @hbomax I'm afraid that this looks terrible.

  • CRB704
    sir Gregor (@CRB704) reported

    @hbomax Is your APP down??? It’s not working

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • vaporjoes
    VAPOR★JOES (@vaporjoes) reported

    @Matthew45756077 @JamesGunn @hbomax Its not me... its box office numbers. People dont want FORCED issues put in a movie they went to escape to. Case in point. Star Trek Starfleet. That **** was doomed from the start, and look. Canceled. Woke dog-****.

  • k2m_10210
    AZGirl (@k2m_10210) reported

    @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

  • doubleH26
    Haley Hutter (@doubleH26) reported

    Glad I’m paying for @hbomax for it to not even work??

  • BearSolitaire
    Buford T. Justice (@BearSolitaire) reported

    @TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros

  • denlucasfromnyc
    man without fear (@denlucasfromnyc) reported

    @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • AlexRayneBayBay
    Alex Rayne (@AlexRayneBayBay) reported

    @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.

  • WastedWookiee
    WastedWookiee (@WastedWookiee) reported

    @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • Swervesshouse
    Bobby (@Swervesshouse) reported

    @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

  • joshmujuni0
    M J (@joshmujuni0) reported

    @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

  • matt_ixxi
    The King In The North 🍉 (@matt_ixxi) reported

    @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀