HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/08/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoZapopan Sign in
United StatesWoodland Sign in
United StatesOrlando Playback Issues
United StatesSaint Paul Video Quality
United StatesSeattle Sign in
United StatesChambersburg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • natalierose_xox Natalie Rose Crowder (@natalierose_xox) reported

    Dear @hbomax I was absolutely devastated to wake up this morning to find the Harry Potter collection gone 💔 I work over 60 hours a week between 3 different bars, so I don’t have a lot of down time to watch it. I only had 3 movies left!!! Is there any way you’ll take pity on a

  • drewmagoo13 Drew Magoo (@drewmagoo13) reported

    Does anybody else’s @hbomax pause and buffer every seven minutes whenever you stream anything?!

  • rpm360 Rob Miller (@rpm360) reported

    @hbomax Can’t you buy your developers a Netflix account so they can at least attempt to match the interface? Far and away the worst interface/$ in the industry. Signed up last week, canceling today

  • fear_thy_beard FearThyBeard 🧔🏻☠️ (@fear_thy_beard) reported

    @TheJoeyFlash @GalvinSeriously @hbomax Had issue last night with Disney+. Was trying to watch Loki. I gave up on it and will try it tonight.

  • ibrake4ants I Brake 4 Ants (@ibrake4ants) reported

    @HBOMaxHelp can you please help me? My YouTubeTV-connected account expired but before it expired I had renewed my hbo max with a stand-alone sign-in that uses the same email address. Now it’s not recognizing me as a current subscriber (since my YouTubeTV subscription expired)

  • wu7chamber Wu7chamber (@wu7chamber) reported

    @hbomax can i get some help please? My account was hacked. Chatted with rep who stated escalation would be quick. Still havent heard anything back. Prob gonna cancel if too much more time passes.

  • riverman_tengo Stuart Williams (@riverman_tengo) reported

    @hbomax for the love of GOD please fix the app! It’s a big POS! Navigation is a horrendous cluster F@$k! Half the time it freezes forcing a restart. I’ve checked, everyone has this problem.

  • DarkJingleBee 🇯🇵 Tokyo's Nightmare (@DarkJingleBee) reported

    @hbomax FIX YOUR ******* APP

  • CJ_Bordelon CJ_Bordelon (@CJ_Bordelon) reported

    @spacejammovie @hbomax Looks interesting and even nostalgic only problem is who the basketball player in the movie is

  • PaulJDudleyIII Paul Dudley (@PaulJDudleyIII) reported

    @GalvinSeriously @hbomax You may have already done this, but un-install then re-install. I personally haven't had any problem, but this might help?

  • paigedoesdesign Paige Robinson (@paigedoesdesign) reported

    @hbomax really got me paying money for this terrible app

  • Rakima_Scott Rakima Scott (@Rakima_Scott) reported

    @hbomax Going on 4 days now still not working on neither TV in the house. Ridiculous

  • sebbyskywalker Sebby’s Version (@sebbyskywalker) reported from Manhattan, New York

    Just finished watching the first 6 eps of #TheNevers on @hbomax. Solid stuff, interesting premise, strong acting and wonderful production design but goddamn those episodes are slow and long and so poorly dragged out. Please fix the pacing.

  • DJPheonyx K. C. Colman (@DJPheonyx) reported

    Hey @hbomax , just a heads up. The Closed Captioning on your episodes of Rick & Morty are not working. Before you ask: yes, I have captions turned on on my TV, and yes, I have captions turned on in HBO Max TV app (just finished watching Titans & captions worked fine).

  • dankwh0re edna mode ♡ (@dankwh0re) reported

    @hbomax fix your app on PlayStation it’s garbage

  • yishmeister yishmeister (@yishmeister) reported

    @hbomax Is the worst streaming framework in the business. Want to watch No Sudden Move in 4k UHD but can’t because I can’t cast from my iPhone nor the Mac laptop using the Chrome, because every time I try the stream crashes. It’s also the only service without an app on Vizio TVs

  • mykeebunch Mykeebunch 🏳️‍🌈 (@mykeebunch) reported

    @ATT @hbomax How do I speak to a member of management? 5 days of calls. 9.5 hours yesterday alone. 20 reps. Been hung up on. Told “it is what it is” over a label issue. 17 year customer and this is how you treat people? @ATTHelp currently ignoring my messages after DMing me.

  • TheJoeyFlash Joey Flash (@TheJoeyFlash) reported

    @GalvinSeriously @hbomax I have this issue pretty often but I’ll get the error msg the “content isn’t working or available” so I have to refresh. I assume it’s bc the platform has a ton of ppl on it simultaneously since the library is so rich. Def something they need to remedy.

  • FreeboJones freebo jones (@FreeboJones) reported

    @HBOMaxHelp @loak3d We’re trying to watch the movie and it looks good, but we tried to rewind it a little bit. And now we’re going back and forth trying to get it to just play. Is this a fixable problem. It’s very frustrating.

  • TraceyRosen Tracey in Vegas (@TraceyRosen) reported

    @steven_witmer @newarkmovie @hbomax Supposedly he was 39 or 40 when it started and 47 when it ended. And HBO had his birthdate as 1959. So it still wouldn't work.

  • PatSnyder72 Patrick Snyder (@PatSnyder72) reported

    @GalvinSeriously @hbomax My only issue is with D+. HBOMAX works really well for me, little to no buffering.

  • DIGITIALKIKI womanizer (@DIGITIALKIKI) reported

    @hbomax fix your ******* app

  • BMax424 Vintage424 (@BMax424) reported from Bronx, New York

    @hbomax Have you guys been getting a lot of complaints about your app not working properly?

  • jaredjagean Jared (@jaredjagean) reported

    Yo @HisenseGlobal any update on when the audio issues on the @hbomax app will be fixed? Ive seen a lot of people with the problem and no communication from you on a resolution

  • tylerlong5 Tyler Long (@tylerlong5) reported

    @HBOMaxHelp The Amazon Fire Stick 4K app no longer supports Dolby Vision. Any timeline for a fix?

  • kendoja_ ken🎲🎲 (@kendoja_) reported

    @hbomax wtf guys, there was no warning that you were gonna take off Harry Potter in July. I was on the last movie!!!!! Also please fix your terrible application, literally can’t rewind without causing a seizure within the app.

  • spda01 Spda (@spda01) reported

    @hbomax going on 2x w this experience: can't stream in the heights or no sudden move w hbomax app installed on roku. re-installed app. own 4k tv (sony oled). called support weeks ago to report issue. no follow up. no issues w any other streaming channel. @hbomax fix this asap!

  • twoWoke2Joke Future U.S. Army Solider (@twoWoke2Joke) reported

    Sure would be nice if my HBO app would work so I can watch this new movie 😮 @hbomax

  • AMPatti AMPatti (@AMPatti) reported

    Was so excited for No Sudden Move. @hbomax buffer. buffer. buffer. buffer. Every three minutes or so. Not my internet connection.

  • Brawnychicken Slo (@Brawnychicken) reported

    @HBOMaxHelp Someday I’ll see an entire episode of a tv show or whole movie on HBO max without having to unplug my tv. Maybe. But today is not that day. Your servers are trash. Very close to cancelling.