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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 27% Crashing (27%)
  • 20% Buffering (20%)
  • 16% Playback Issues (16%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Veracruz Sign in 2 days ago
Paris Sign in 2 days ago
Sandillon Crashing 6 days ago
Gland Playback Issues 13 days ago
Perth Sign in 14 days ago
Paris Sign in 27 days ago
Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • sdnas
    letting go (@sdnas) reported

    @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

  • RonWarren72943
    Ron Warren (@RonWarren72943) reported

    @hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!

  • JasonGreen464
    Jason Green (@JasonGreen464) reported

    @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

  • GGFrontman
    Frontman (@GGFrontman) reported

    @RickandMorty @hbomax Why make a spin off of the most boring character who has terrible episodes

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • aaronshupp
    ᎷᎪ𝕏ᎳᎬᏞᏞ Smart (@aaronshupp) reported

    @adultswim @hbomax Because it's awful. Not enough swagger.

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite

  • LouBonomi
    Lucky Lou (@LouBonomi) reported

    @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • notactua11yluca
    lucas (@notactua11yluca) reported

    @DANsplained0 @hbomax while you r there, can you please fix ******** *** subtitles too? They are unusable and cover most of the screen😭

  • Someone60752474
    Someone (@Someone60752474) reported

    @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

  • ConsequencesRen
    Rendered Consequences (@ConsequencesRen) reported

    @hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel

  • MarkyyHollywood
    Markyy Hollywood (@MarkyyHollywood) reported

    I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

  • Bumpy_Smoothie
    Robserobtor (@Bumpy_Smoothie) reported

    @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

  • mymomisacop1
    Slim Shady (@mymomisacop1) reported

    @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst

  • Travis22475901
    Travis22 (@Travis22475901) reported

    @hbomax Disappointing ending to his character. Reminds me how Jamie was killed by rubble… absolutely terrible writing.

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • Radical_Tay24
    Tay (@Radical_Tay24) reported

    @jeff_gluck Is anyone else having audio issues on @hbomax?

  • ZakAttack1202
    Zak (@ZakAttack1202) reported

    @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • raewnam26622182
    Raewna Mark (@raewnam26622182) reported

    @JamesGunn @hbomax terrible

  • AjaksBrian
    Ope (@AjaksBrian) reported

    @hbomax From one problem to the other

  • nicoolio_gp
    Nicoolio (@nicoolio_gp) reported

    @JamesGunn @hbomax As a Green Lantern fan, this is just overwhelmingly disappointing to see. I like the casting, especially Kyle Chandler. But the overall direction is a mistake. Too many problems to address in a single post. Show might've been better suited as a Martian Manhunter story instead...

  • jg600
    Jim (@jg600) reported

    @hbomax On Amazon Prime Video, tonight's episode of Larry David's new show is supposed to be episode 5, but a repeat of episode 2 is being shown. Big problem! #HBOMAX, #Amazonprimevideo

  • joshidell
    Josh Idell (@joshidell) reported

    @JessieLC24 @hbomax @hbomax why is there a problem with driver audio or leaderboard like every other week for the only thing I’m paying for in your service?

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • MrChrisMetler
    CM (@MrChrisMetler) reported

    @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

  • barbara45163282
    barbara (@barbara45163282) reported

    @hbomax Larry David sucks. The show is awful. Not funny. LD please go far far away forever. Better sooner than later. Dumb, dumb, dumb.

  • PsychoNigiri
    Nate (@PsychoNigiri) reported

    @hbomax Other than Sinestro looking terrible this was actually a pretty good trailer.