Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Sign in (44%)
-
Buffering (32%)
-
Playback Issues (14%)
-
Crashing (10%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Crashing | |
| Los Angeles |
Crashing | |
| Hyattsville |
Crashing | |
| Van Buren |
Crashing | |
| Macomb |
Playback Issues | |
| Anchorage |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Centrella
(@SarahCentrella) reported
Who thought it was a good idea to play the same annoying tune over and over for like 10 min in episode #4 of #wearewhoweare so much about this show just does NOT work. @hbomax
-
GustavoSimon
(@gustavobeltran) reported
@CindyBegel @ThisisKaia @hbomax I need help with this one. I found it slightly entertaining but altogether plotless. I mean, yes: white/rich/ rich white are evil doers who prey on the minorities and never meet the consequences of their actions. But isn’t every single show about that these days? What did I miss?
-
Mika
(@Mika78107703) reported
@itsjustlee___ @hbomax Their **** is ***. I canceled it after they refused to give me a discount, after all the issues I kept having to complain about.
-
igShrekk
(@Igshrekk) reported
I can’t get over the new #YoungJustice intro. So crash! @DCComics @hbomax
-
hruby
(@hrustar) reported
@ANastyNate86 @Ghost3184 @hbomax Never read the book, understood the movie just fine, but didn't care for it. Less about the story and more issues with the film making.
-
𝐦𝐚𝐭𝐭🍂
(@glossmath) reported
@ticiakkj @hbomax u better fix your connection issues
-
Buddy 🥱
(@J8sonWaterfalls) reported
The volume levels are terrible too @hbomax
-
Buddy 🥱
(@J8sonWaterfalls) reported
@HBOMaxHelp I stream mainly from the app on roku tv. There’s always a lag when I’m browsing. The movie selection is terrible considering you guys have been number 1 my whole life.
-
Ashly 🖤
(@ashlylyn_92) reported
@hbomax can you tell me why all of the other hobbit and lotr movies are on your platform EXCEPT The Hobbit: An Unexpected Journey?! FIX THIS DAMN IT 😫😫😫
-
Gugulethu🔥
(@mavhunga_russel) reported
@AmirBHajirnia @HBOMaxHelp It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @supportcenter89 on Twitter they were the one who got me back into my account they will help you with your account
-
Barto
(@scottbarto) reported
@hbomax should be absolutely ashamed for putting out a documentary that included the viewpoint of a disgusting parasite like #PerezHilton…if you’re lucky your app will crash when you go to watch #WhatHappenedBrittanyMurphy so you don’t have to see the awful disservice done
-
Ali Alqabandi
(@Ali_Alqabandi) reported
@hbomax on a completely unrelated issue. I keep getting this message when I launch HBO max on @Roku
-
Cera
(@CeraKatherine) reported
@HBOMaxHelp Having trouble logging in with my #Hulu credentials. Reached out to their support page and they say it's on your end. Help?
-
Ralph Benner
(@RalphNRViewing) reported
@janiedelaney @hbomax This is happening because the app is "missing" data as the cable box turns on. A fast fix: pull the plugs from the outlet for both your TV and cable box, wait 60 seconds and then reinsert. Netflix sometimes won't load, either, until this remedy is applied.
-
#BLM Anthony Banda
(@AnthonyBanda) reported
@HBOMaxHelp hi! Can I get help with my account please?
-
Charmed One
(@LambLikeMaryHad) reported
@Quiero__Dormir @HBO @hbomax They said had she been treated she would have lived. I blame her husband and her her own mother saw she needed help and did nothing like a fool
-
Jonathan.ai
(@JonFuller256) reported
@succession @hbomax Anyone else think the cinematic quality was off compared to previous season?
-
Jonathan Wickremasinghe-Kuhn
(@uscscreenwriter) reported
@HBOMaxHelp It happens when trying to switch programs or episodes. Shows as loading for a long time then goes to home page. Trying to load something else repeats the issue.
-
BurkeTheNerd
(@BurkeTheNerd) reported
Before HBO tries to **** off a #GameofThrones spin off series to us after that ending, have season 7-8 rewritten and just have it animated! Give us a version of the show that is watchable. I am not excited for #houseofthedragon @hbomax fix it before moving on. #animateseason8
-
Charmed One
(@LambLikeMaryHad) reported
@Quiero__Dormir @HBO @hbomax Her husband preyed on her kept her away from the outside world wouldn’t even take her to the doctor with all the prescriptions pills he was giving her caused the pneumonia and anemia she had but because no one help her seek treatment she died of her symptoms.
-
Jonathan Wickremasinghe-Kuhn
(@uscscreenwriter) reported
@hbomax @SamsungUS The HBOMax app on my Frame TV keeps locking up (won't load) and won't work for hours at a time. Restarting TV doesn't fix it, just have to wait. Happens multiple times a week. Any suggestions for a fix?
-
M.E.K.D.
(@annkd246) reported
@succession @hbomax New to this series. Are these the worst actors ever, or are they the best at acting so pathetic? I’m definitely sucked in to watching it!
-
KarynShaw
(@KarynSh35982180) reported
@BatmanvSuperman @hbomax Who will help me with advice?
-
𝔪𝔦𝔤𝔲𝔢𝔩
(@iamnotstew) reported
@_jmfallon @hbomax It did it the other night when I went to watch Succession too, I just backed out and then it worked. Tried that with this but to success. I just want to watch the Lord of the rings trilogy while I work 😞
-
Amir Hajirnia
(@AmirBHajirnia) reported
Hello @HBOMaxHelp , I have been trying to get help from your customer service team for the last 2 weeks and havent been able to use my HBO max account on any device because I can’t get past “Access All of HBO max”. Please help, I’ve received 5 diff email chains and never got help
-
Eric Browne
(@ebrowne321) reported
@hbomax is probably the worst of all the streaming services…I can’t make it through an hour long episode without it freezing or losing sound or buffering
-
𝕔𝕒𝕔𝕒𝕚𝕠
(@caio_oliveiraM) reported
@hbomax canceled my lifetime promotional subscription of R$9.90 purchased at the premiere alleging payment error (which there was not), forcing me to pay the normal amount. This goes against the @HBOMaxBR Consumer Protection Code. Are we going to settle for good or for justice?
-
Kyle McDaniel
(@shinigami90) reported
@hbomax, is there a patch coming to fix the Playstation app? I am unable to watch any shows on the Playstation app.
-
🍟Mcdonalds CoManager
(@Effiemagic) reported
@hbomax app glitches more than any other app!!! Like skipping episodes nshit!! Fix this
-
jake broh
(@jakeGobroh) reported
@HBOMaxHelp I just resubscribed and I don’t know why, this is the worst app interface ever created. And now is this a freaking paywall behind the ****** subscription to watch many saints…? Please be a glitch bc I can’t choose access all hbo max?????? WTF?