HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (31%)
- Crashing (27%)
- Buffering (22%)
- Playback Issues (18%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sandillon
|
Crashing | 2 days ago |
 Gland
|
Playback Issues | 9 days ago |
 Perth
|
Sign in | 10 days ago |
|
Paris
|
Sign in | 23 days ago |
|
Frontonas
|
Video Quality | 26 days ago |
|
Montpellier
|
Playback Issues | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Lynch (@WellWellWellUK) reported@hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.
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pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?
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🏴GRISWOLD🏴 (@123griswold321) reported@AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.
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Benjamin Ditka Johnson (@matteberfluser) reported@hbomax Wow, this looks awful!
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anenglishmaninspain (@AndyElche) reported@hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.
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iced.teaa (@alexoceann) reported@HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?
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Kc (@thatkcguy__) reported@Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now
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Jiminy (@jshaggy1983) reported@TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite
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Brandon. 🏳️🌈 #TeamAkeria #***** (@brandon_smotek) reportedCan you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account
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Megan (@Megan920778) reported@LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.
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TexasChica (@hookedontxmusic) reported@hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.
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Haley Hutter (@doubleH26) reportedGlad I’m paying for @hbomax for it to not even work??
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Daniel James (@DoubleDJames76) reported@AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.
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Sausage (@sonofrpc) reported@hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.
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Lauren (@catzandcookiez) reported@hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.
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Geofutures (@Geofutures) reported@hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.
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Markyy Hollywood (@MarkyyHollywood) reportedI really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!
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PJPandemonium@2003 (@PandemoniumPj) reported@WujiItadori @JamesGunn @hbomax Gunn used to work for Marvel , but ok
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Ademir_FM (@Covert_Stalker) reported@DLose52544 @JamesGunn @hbomax he is a horny sadistic person, seriously look at his body of work, he even tried with scooby doo, but wb shut him down
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Rendered Consequences (@ConsequencesRen) reported@hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel
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Michael Descala (@FrostGiant44) reported@nerdist @netflix @hbomax little help here please!
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Geofutures (@Geofutures) reported@hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.
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Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported@mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.
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Shelf Dive (@shelf_dive) reported@JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work
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Ami 🐘💕 (@Love_Beauty329) reportedYall see this @hbomax … fix it!
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Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
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Ruben Alegria (@sikandar02) reported@JamesGunn @hbomax Terrible timing to post this
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AJ (@lastcallforaj) reported@hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.
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🇺🇲 That James 🍍🐉 (@geek3point0) reported@hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?
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Sheri Bassham (@sheribassham) reported@hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.