HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jordan
|
Buffering | 4 hours ago |
|
Boston
|
Sign in | 2 days ago |
|
Omaha
|
Buffering | 5 days ago |
 Birmingham
|
Sign in | 5 days ago |
 Schongau
|
Sign in | 6 days ago |
|
Hollywood
|
Buffering | 7 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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lee 🤠 (@harveyleeee) reported@hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away
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aurelia ☆ // 🎞️ (@peaksaturation) reported@addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!
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Brandon (@barndoord) reported@empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition
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sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
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Republican No More (@SadRepublican75) reported@hbomaxhelp Your stream sucks fix it!!!
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Goldenface (@Goldenfacexxx) reportedPlease @aew fix the #AEWRevolution stream on @hbomax It’s so unfair to pay money and get every match spoiled through X because the stream won’t load.
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angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
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AEWMarksman (@AewMarksman) reportedMy @hbomax audio is about 10 seconds behind the action and I have no idea how to fix it #Aewrevolution
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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TheTruBilliam43 (@TheTruBilliam43) reported@hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported@JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Jason Lambert (@JasonLambert80) reported@aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues
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“Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported@marykayfabe @hbomax @AEW Was able to get it to work on a laptop. Usually we watch on the Max app on Xbox, but it wouldn’t work. Never had that issue before. Hopefully it’s an isolated incident
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rick (@anamorphric) reported@hbomaxhelp @teddy_nst Everyone is having the same issue and you guys aren’t actually doing anything to fix it
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Kartik malik (@itsKartikmalik) reported@hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
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Mr Danny (@spinningoutaday) reported@andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.
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Steven (@FatGuyLilCoat89) reported@JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported@hbomax Please fix your issues. I just wasted $40 on a PPV that will not load Just a spinning circle. Absolute garbage. You could take some notes from Netflix.
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Kimi Martinez #JB17 🩵 (@KimiMtz17) reported@JayBeasta @hbomaxhelp Maybe because it's not his problem, but HBO Max's??
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Kayfabe Court (@KayfabeCourt) reported@hbomaxhelp fix the audio on AEW revolution
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Super Mutant 2099 (@SuperMutant2099) reported@hbomaxhelp Having issues watching AEW on more then one device.
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blah blah blah ok nice 👍 (@Markfel49566643) reported@sky @hbomax sky login process please