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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (18%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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LocoBanana
(@LocoBananaGamer) reported
@HBOMaxHelp I don’t know why the “PR talk”. You guys know damn well your app is broken across any device. It has the same issues everywhere. This has been a known problem for far too long. You guys rake in the money daily. Use some of it to fix your crap. Tired of it.
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Uncle Drew
(@AndrewGrimone) reported
from
Pittsburgh, Pennsylvania
@hulu get the rights to The Big Bang Theory so I don’t have to go through @hbomax and it’s ****** interface. While I’m at it @hbomax fix your ****** interface.
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Brian Griffin
(@harbrian9) reported
@fxnels2 @HBO @hbomax Hated this show. Trashing it is easy. The “bury your gays” trope was the worst. Personally watched all of Fassbinder’s Berlin Alexanderplatz. That’s 14 hours. His predatory gays in Fox and His Friends were better that White’s Lotus.
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Garrett
(@Thief_Garrett1) reported
@HBOMaxHelp please fix your closed captions. They are always out of sync. Thank you
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Francis Pou
(@francispou) reported
@HBOMaxHelp @HBOMaxCASupport I did but they ignore my twitts and problem continues.
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lindzz
(@gingaahhhh) reported
@HBOMaxHelp besties why does your roku app never work anymore 🥲
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WestEnd Squirrel
(@SquirrelWestend) reported
@HBO @hbomax Sorry but almost all of the characters are awful human beings and it's not entertaining.
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Justin Alves
(@JustinAlves20) reported
@hbomax @fboyisland I’m not going to lie, it’s the worst show I’ve ever seen
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Joe
(@CuatroJoe) reported
@paddiosf @LawsNation @hbomax He was awful last year. Sure, the whole defense was awful, but that includes Smith. He was just plain bad. I hope he bounces back, but I’m not optimistic.
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James Johnson
(@jj9596) reported
@ohheyitsjaye @GlydeKingdom Worst paid streaming app without question @hbomax
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Natural
(@_N4TURAL_) reported
@hbomax HBOMAX is no doubt(and I stand by this) the worst streaming service of the big 4(Netflix, Hulu, Disney, and HBOMax)
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Brendan
(@_FoReVeR_CS) reported
@hbomax - Your Roku app is literally unusable. I've just tried to load an episode for 15 minutes straight and it keeps crashing. Confirmed it's up to date. Please fix.
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NotSoSilent
(@jjaparo) reported
@HBOMaxHelp No, no thank you. You want to know what the problem is, your app is total garbage. You don’t need to know anything on my part except that my roku it fully up to date, the app is supposedly up to date and I’m running giga bit internet. Get your house in order.
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Michael Leonard Witham
(@MichaelLWitham) reported
@hbomax hi. I subscribed to hbo max. I’m trying to watch last nights episode of Hard Knocks and it isn’t available. Can you help me? Does it require me to wait 24 hours or something? Thanks.
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Joydeleyer
(@joydeleyer) reported
@CKeylard @hbomax Yes, it's terrible!!!
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Sausha Lovell
(@ma1gus) reported
from
Salt Lake City, Utah
@hbomax your app has issues
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Joydeleyer
(@joydeleyer) reported
@hbomax Can't stream. It's terrible. It freezes up and then goes back to the Roku home screen. Netflix, hulu, everything else works. My internet signal on Roku is strong. Me and my son are trying to watch The Fresh Prince, and we can't.
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Loquita
(@a_loquita) reported
@ItsMeDeaner @hbomax Yep! Same. Absolutely terrible
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dearie ✦
(@hyunguluvr) reported
@HBOMaxHelp besties why won't u let me login on my phone
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mws621
(@mws621) reported
Hey @hbomax fix your ****.
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Bobby Ritthaler
(@RitthalerBobby) reported
Dear @hbomax , why is your Streaming app the slowest, glitchiest, and worst one out there ? Thought you guys were one of the best ? Can't even watch on my main TV, its been frozen for 2 months ! And on my other two televisions it's super slow !!!!
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mws621
(@mws621) reported
from
Dallas, Texas
I give up. @hbomax this **** is unusable.
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**** people who try to make me feel like ****.
(@MsMiaSharp) reported
@sunyfishh @Reminiscence @hbomax Giving that they cast a black woman, tells me it is going to be a ****** film. They normally give black actors ****** scripts. I know. I know. There have been a few good ones, but the majority are awful.
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liz ! SHANG-CHI ERA
(@mrshuesbuttchin) reported
@hulu @hbomax fix ur interfaces im tired
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Vikingboy
(@norseviking9) reported
@hbomax fix your fast forward and rewind. Its terrible
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Geraldine Conrad
(@geraldineconrad) reported
@HBOMaxHelp @UaskedItold Still cannot watch new In Treatment series, already watched first series a decade ago. Picture is there but link doesn't work.
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lindzz
(@gingaahhhh) reported
@HBOMaxHelp no it just always crashes whenever i try to play anything - and i’ve done all of the steps on your help document already and still happens every time, been like this for a month or so
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Cathleen Keylard 🍝🍷
(@CKeylard) reported
@HBOMaxHelp I’ve completed all 5 suggested steps and we are still experiencing the same issue.
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Russ Big👶Baby Gibson
(@rgbb835) reported
@hbomax why does the app crash 2-4x everytime i turn it on? I subscribe through @YouTubeTV and i have to sign out and sign back in every month when my fee is taken. You kinda suck. Prob gonna cancel and get @disneyplus
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Shannon
(@shann0521) reported
The @hbomax is arguably the most expensive yet worst app on my smart TV. Shows won’t load. Turn up the volume and it closes. Have to start the same show 3x cause of crashes. It’s the worst.