HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (36%)
- Crashing (25%)
- Buffering (20%)
- Playback Issues (17%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gland
|
Playback Issues | 3 days ago |
 Perth
|
Sign in | 3 days ago |
 Paris
|
Sign in | 17 days ago |
|
Frontonas
|
Video Quality | 19 days ago |
|
Montpellier
|
Playback Issues | 28 days ago |
 Tijuana
|
Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
arlin ⁷ (@pewmypie) reportedESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE
-
lalita (@dearconfessor_) reported@mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira
-
Lauren (@catzandcookiez) reported@hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.
-
Reese Futch (@music_freak24) reported@hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.
-
Tyler (@tylermcg97) reported@NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed
-
Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported@hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.
-
TheBackHandofTruth🇺🇸 (@backhandoftruth) reported@Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show
-
PrincessNab♉️ (@TheNabilaKhan) reported@HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!
-
Mollie B. (@umburns) reported@TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!
-
.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
-
Slippyfireblood87 (@Firebloodjrb) reported@HouseofDragon @hbomax Cool my issue is the characters are mostly dull
-
Jiminy (@jshaggy1983) reported@MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite
-
Alan Williams (@apwbowdon) reportedA wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !
-
𝙻𝚎𝚠 👻 (@LewFromBeyond) reported@AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.
-
Maurice Warren (@BarbadoSlim3) reported@hbomax whoever y’all got working on subtitles is doing terrible
-
Andrew Grevas (@AndrewGrevas) reported@LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.
-
abideintheshadow (@abideintheshad1) reported@rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
Dragon Ballz (@DragonBall49786) reported@JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.
-
esto (@NorCal_Sneakers) reported@hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread
-
Sofia (@willowmillenniu) reported@NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.
-
Lucky (@ThatSpeshoGuy) reported@hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****
-
Geofutures (@Geofutures) reported@hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.
-
🪖 Mr. McThangums 🪖 (@crispystuff1) reported@hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.
-
letting go (@sdnas) reported@hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…
-
Bobby (@Swervesshouse) reported@AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!
-
Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
-
Geofutures (@Geofutures) reported@hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.
-
JohnCB500 (@JohnCB500) reported@hbomax @bikesontnt I need help to connect to the stream
-
☠️ infidel ☠️ (@themadgermanic) reported@hbomaxhelp @AndyFromAustin I'm having the same problem....
-
Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE