HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/11/2026 06:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (33%)

    Playback Issues (33%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (17%)

    Sign in (17%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLafayette Playback Issues
United StatesProspect Crashing
United StatesCarlisle Crashing
United StatesIrving Sign in
United StatesPainesville Buffering
United StatesStuart Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dwed22 Dana ❤️’s CLE (@dwed22) reported

    @BrownsTherapy @hbomax The app is awful! I had to cancel my subscription because of it. You’d think HBO could afford a decent app developer.

  • jesse_ateroli Jay (@jesse_ateroli) reported

    @hbomax fix your streaming on my laptop 👎👎👎

  • TheJrodBlog Jarod (@TheJrodBlog) reported

    @124vevtorr @hbomax Yeah that happens to me too. I don’t know why they haven’t fixed this problem yet. It honestly ruins the experience of watching a movie

  • Culinary_Bae Culinary Bae 💯💰🌍⏱ IG:@3from_therich (@Culinary_Bae) reported

    @hbomax yall gotta fix that streaming ****

  • DybbkMusic DYBBK. (@DybbkMusic) reported

    @HBO @hbomax making a terrible mistake cancelling Lovecraft Country.

  • ravi2487 ravi (@ravi2487) reported

    @HBOMaxHelp @hbomax Just wanted to draw your attention towards movie Rush hour 2, the audio and video is not in sync. I watched part 1 no issues, but part 2 has issues. Please help.

  • dcamp_83 〽️Derek〽️ (@dcamp_83) reported

    @HBOMaxHelp FF/RW Pause/Play barley work. Searching is really slow and clunky.

  • JohnsonTravis21 Travis Johnson (@JohnsonTravis21) reported

    @hbomax @AppleMusic What’s with the tax surcharge I received with my HBOMax subscription for those 8 months since I started last Nov? I just learned the surcharge stopped this month. Will I get a refund if those surcharges were made in errors?

  • TheJrodBlog Jarod (@TheJrodBlog) reported

    I swear, every time I watch a movie on @hbomax its constantly lagging and extremely choppy Does anyone else have this problem?

  • LatiNillionaire FADAhora #DadsCare יהוה (@LatiNillionaire) reported

    @HBOMaxHelp Don’t you guys have a live person I can talk to because chatting and texting with your company didn’t work as shown by my evidence screenshots

  • RogerTimothy7 Roger Timothy (@RogerTimothy7) reported

    @al_asifyouknow @BrownsTherapy @hbomax Jackson about to get broken in half by Myles Garrett and Jadaveon Clowney... not to mention our secondary isn't gonna let him complete a single wobbley pass...

  • BuffaloLipper Derek Lipp (@BuffaloLipper) reported

    @HBOMaxHelp Fire stick. No. We watched Netflix after and everything was fine. The sound in HBO Max sounded like it “popped” and then didn’t work at all. We have erased and reinstalled the app and gotten the same results. Everything else works.

  • f0raleja aj❣️ (@f0raleja) reported

    @hbomax so why don’t y’all app work?

  • tayoIor srko (@tayoIor) reported

    @hbomax can yall fix yalls app already

  • DarthNemesis8 Darth Pānter (@DarthNemesis8) reported

    @HBOMaxHelp - force closed the app, enabled airplane mode, opened in offline mode - nothing happens, still will not open videos or play them Why am I having to beta test your app for you? Your 2.6* rating tells me it's your app not your paying customers. Why can you just make it work?

  • Kimi_YoYo Kimi Yo (@Kimi_YoYo) reported

    @HBOMaxHelp @karissa561 I have a Samsung tv and when I check issues on Down detector, there are a ton of people reporting errors. If the quality is this poor, I'd expect it to be a free streaming service. This is ridiculous. The video skips and repeats segments frequently....

  • xTrillValentine hound wolf squad Lt. 🐺 (@xTrillValentine) reported

    FIX THE PS5 APP @hbomax

  • PatrickofBama 🥃 (@PatrickofBama) reported

    Man @hbomax is the most disastrous streaming service on the planet. Apps don’t work, streams cut out, customer service is useless, subscriptions disappear.

  • MadroxDupe GlassCannon (@MadroxDupe) reported

    @HBOMaxHelp Here again, @hbomax. App just froze up completely mid video, and slowed my PS4 down so much it took fully 30 seconds for the PS button to exit the app. I’m cancelling my sub. Everyone else’s apps work fine, why should I pay you for substandard service?

  • KallMeKarter Karter J. Rawlins (@KallMeKarter) reported

    @hbomax Space Jam 2 is… ******* terrible

  • Frankie98231610 R.I.P Kobe (@Frankie98231610) reported

    @HBOMaxHelp Hi so I just did a subscription and it says I’m not subscribed to HBO max every time I try too watch something please help

  • muddydurtyugly 👨🏾‍🌾🦍 (@muddydurtyugly) reported

    @hbomax aye i gotta problem.

  • Kimi_YoYo Kimi Yo (@Kimi_YoYo) reported

    @MaxThrasher007 @hbomax @PlayStation My son and I tried watching it last night, but the streaming issues made it impossible.

  • sirthunderlord sirthunderlord (@sirthunderlord) reported

    @nahthasjusryan @generationonmax @hbomax oh he was awful in that.

  • stimy9 michael silverstein (@stimy9) reported

    @RichLightShed @spacejammovie @hbomax It’s the worst piece of content I’ve ever sat thru.

  • BB_luv_t_and_k BB (@BB_luv_t_and_k) reported

    @HBOMaxHelp It's a Roku. I've checked my internet. I've uninstalled it/reinstalled it. I've checked for updates and it's up to date. "ALL" my other streaming apps work perfectly fine.

  • DuglarGamer Duglar (@DuglarGamer) reported

    @hbomax @HBOMaxHelp #hbomax is down again for me. This time using my Xbox One. Last week it wasn’t working on my PS5. I’m having issues on my phone as well. Is the server down???

  • truckerswife Chrissy (@truckerswife) reported

    @HBOMaxHelp So, either y'all can't see my tweets and dms? Or y'all blocked me maybe?(sarcasm) Because at this point, this is some awful customer service.

  • gotpartyfavorz You're Fired! (@gotpartyfavorz) reported

    Hey @paramountplus fix your live ****. It's off by 2 minutes from what's spoken and what you're watching and it doesn't work at all. Same with @hbomax yours freezes and constantly refreshes. This issue doesn't exist with other providers. Freaking hot mess that I'm paying 4 what?

  • EvanCud Cud (@EvanCud) reported

    @hbomax why is space jam not playing in dolby vision when i airplay it but other movies do? please help!