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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (30%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues | |
| Naugatuck |
Video Quality | |
| Seattle |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Wagle
(@Sunil5) reported
@hbomax how long have you guys had to be prepared for the volume of people on streaming today?? And still you F it up!!! This is what happens when you go with a fledgling Streaming Service!!!! Grade F today!!!! Miserablel Failure!!! Fix it!!!!
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Dewey Spicer
(@CannibalCrowley) reported
Dear @HBOMaxHelp @hbomax @ikristoph please fix your #WW84 by tomorrow morning. Otherwise I'm going to cancel and strap my eyepatch back on for your content. I knew I kept that seedbox around for a reason.
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Glenn Murray
(@Glenn220) reported
@HBOMaxHelp Still waiting on an answer regarding Error Code 100
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JenMo
(@Jen_Mo_UT) reported
@BrianTMcClellan @hbomax I’m using a Roku stick and not having any issues.
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Brandon Burns
(@burnsey23) reported
@HBOMaxHelp I uninstalled and reinstalled the app but it still looks glitchy. Like watching a video game dropping frames. Trying to watch it on my 4K TV. Other movies look fine on HBOMax. Help!
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🇰🇷calamity🇵🇷
(@Calamitylao) reported
@HBOMaxHelp Can't sign in tried it like 8 times reset 8 times nothing works
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Fabbas13
(@1Fabbas3) reported
@hbomax @WonderWomanFilm Thus movie was awful. Terrible acting. Terrible story line. JUST TERRIBLE.
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Leo
(@leo_mrusso) reported
@hbomax @wbpictures Wow this movie was a terrible mess. And what a letdown considering the first was one of the best in the hero genre. Just a big YIKES. 😢
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ジッパー - Zypher
(@Zypher634) reported
@HBOMaxHelp my sister and I are trying to watch Spirited away but we keep getting error codes. What do?
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🆘TheDolphin🐬✌💕Ⓥ🌱$IndigoDolphin
(@CetaceanFreedom) reported
@hbomax That's not gonna be a very fun party if people can't get it to play. C'mon, get it together. Fix it.
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D H
(@BayWarrior831) reported
@hbomax We are trying to stream wonder woman movie through your app and only audio is playing. No video. We subscribed so we could watch this movie today and now it's not working. How do we fix this? We are using Amazon Fire Stick to stream
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Doris
(@starr_d) reported
@HBOMaxHelp I had same problem yesterday for a while, but the roku app keeps kicking me out of HBO Max. This is just bs! If I wanted to watch movies on my monitor I would. I want to watch on my TV. And now I want my money back!
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Wrath of Dawn
(@Dawn_HPK) reported
@WajahatAli @hbomax Don't do it for WW84. It's awful. But, HBO offers lots of good series, movies, documentaries and standup comedy specials.
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hood Mona Lisa
(@luckyduck_17) reported
@mileseleazar02 @hbomax Ask alexa to play it for you. Thats how I got it to work
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Brad Clark
(@bclark_cgchar) reported
@joshsobel25 @hbomax Same experience with it, horrible image quality and playback
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Joe
(@JoeHora) reported
@hbomax Terrible
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Stuart Monroe
(@BigDaddyStu) reported
@hbomax Don’t even offer your services on a ROKU TV if you don’t work on ROKU. No one uses cable anymore. Your service needs work. Why is @hbomax SUCH A HEADACHE??!!
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adamt005
(@adamt005) reported
@HBOMaxHelp I can’t watch Wonder Woman! Help
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Paris Flaska
(@ParisRiver) reported
WW84 is awful. So basic it’s almost insulting. Toddler Olympics, convenient invisibility, Kristen Wiig doing the same joke over and over and over. Just awful. Pedro Pascal shined. Patty Jenkins should write children’s books, not feature films. @hbomax @WonderWomanFilm
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Waddabout Dem 👉🏼
(@enp777) reported
@OsobaJ3d2y @hbomax This was terrible. As bad as DC can put forth, and that’s bad.
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Michael
(@berlinmpmike2) reported
@hbomax The movie keeps buffering. My internet speed is extremely fast. Accessing HBOmax through my internet cable provider. Very annoying. Please fix.
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Michael
(@michaelrscales) reported
Trying to watch WW84 but having picture issues. If this is how all of @hbomax new releases are going to go then no thank you. This is maddening!
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Brian Bennett
(@JBrianBennett) reported
@hbomax I wish I could watch it. Froze at 38 minutes after multiple stops and freezing. Such a terrible experience
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Michael Berk
(@MichaelPBerk) reported
@Rev_Dan @HBOMaxHelp @hbomax No problem, glad I could help, enjoy!
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ジッパー - Zypher
(@Zypher634) reported
@HBOMaxHelp I am using an Xbox One X and getting the error code after the ad that plays before the movie begins.
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Michael I think, perhaps Bob
(@randomletter_f) reported
Well this sucks donkey *****. I can't watch @WonderWomanFilm on @hbomax, the server keeps telling me it can't play the movie. Should have made sure your servers could have delt with the traffic.
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🆘TheDolphin🐬✌💕Ⓥ🌱$IndigoDolphin
(@CetaceanFreedom) reported
@hbomax Supposed to be available already. It is not working. Ha!
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Jaimie G. Salazar 🔻♂♈
(@Jai_Sal) reported
Wife @hbomax it's 10pm how is it I still can't watch WW1984? Get those servers working. Am I the only one having problems?
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Brad Clark
(@bclark_cgchar) reported
Bummer, really wish that @hbomax streaming app had watchable video quality. If I wanted a dark, compressed film I would go to a theater. Netflix,prime and Disney+ all 4K, not Max.
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Fabbas13
(@1Fabbas3) reported
@hbomax @WonderWomanFilm This movie was awful. Terrible acting. Terrible story line. JUST TERRIBLE.