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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (24%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Saint Lucie |
Crashing | |
| Los Angeles |
Crashing | |
| Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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👩🏾💻 wolf eating up shadows 🐺
(@Lainbeom) reported
@Slicktactics @cartoonnetwork @hbomax It was a made up future. He could date Kit when they are older. She seems more like a married to work type.
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misty
(@misty2580) reported
@hbomax why have I spent the last five hours trying to get hbomax to work? Including canceling HBOmax through DIRECTV? Signed up with HBOmax and still won’t work!!!
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John Mitchell
(@johntmitch) reported
@HBOMaxHelp your app is an embarrassment with respect to the constant buffering issues. I don’t have the same problems with Netflix, Prime, etc. Fix it!
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Scott Ballard
(@sameas_myname) reported
@hbomax Real Time with Bill Maher is not working and the app completely shuts down when I try to watch an episode. All other shows are fine.
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Beth 🦚
(@bstep6446) reported
@hbomax Why do I have to sign in repeatedly on my phone or laptop when I am watching HBO Max in my home through my provider:/ ? Super annoying and something to consider while we are eliminating some of our less used streaming services :(
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Jessy Watt
(@jessy_watt) reported
@AZCardinals @hbomax Just Play problem honey..
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hailey🌼
(@unhingedhails) reported
@vickiemax @HBOMaxHelp The same thing is happening with me. I checked on my iPhone and on my Roku tv. Please fix it because I love this show🥹
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Ivanilde Terezinha Bról Santos
(@BrolIvanilde) reported
@wbpictures @hbomax Jer33:3Call to me, and I will answer thee, and show thee great and mighty things, which thou knowest not. Jesus says that we err (sin,transgress, go beyond what is written and violate the mandments) because we do not know his word and the power of God.Sin is more work than asking
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VULU〽️
(@Certified7Don) reported
I’m canceling my @hbomax subscription because the app sucks and it’s frustrating that the mini screen player only works sometimes. This is an issue on your side that’s been going on for months and no other app has this issue besides HBOmax.
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Imhere82
(@imhere82) reported
So we are never going to get #undergroundtvshow back ? Like never ? @johnlegend @Oprah I know mad random but I miss that show!! 😕 we could stream it. @hbomax can help.
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She Cinephile
(@SheCinephile) reported
So @hbomax needs to get their **** together cause everything I’ve tried to watch in the last 3 hours is having voiceover issues. The sound isn’t keeping up with the film WTF #HBOMax
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Mortimer
(@mortymiratv) reported
@HBOMaxHelp Yeah already did that several times…chatted with a bunch of your employees..it’s a Roku issue. But you could urge Roku to make @hbomax available in Uruguay - I can play it on every other device BUT Roku.
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ForTheCity_412
(@JimStamm22) reported
@garymo2007 @hbomax Lol, I just assumed it would be terrible. It's on the list.
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Smv!
(@Smv_Comics) reported
Why ******** is Generator Rex not on HBO Max????? @hbomax plz fix that
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Sebastiaan van den B
(@brinkse007) reported
@hbomax @hbomaxnl App will not install on my Huawei phone because of some BS reason. Dutch helpdesk is of no use. Neither is @HBOMaxHelp. Please fix.
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JOE Cardiac Cardinals Fan!
(@STUDENTSFORBID2) reported
@AZCardinals @hbomax Still scratching my head on why you didn’t wait to next year to sign Kyler…. This might go down as worst signing n NFL history No Leadership !
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Ronnate Asirwatham
(@AsiaRonn) reported
@hbomax why don't you have an email to fix issues and you won't let me unsubscribe
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Ryan KH
(@RyanRKH) reported
@hbomax @ImMedicatedPete This must be old since Howard doesn’t go in to work anymore.
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Monta F. Vaden
(@MontaFaith) reported
Dear @hbomax, I hate to be *that* girl, but I really have your platform so I can stream @FriendsTV all night. Four nights in a row, I’ve been awakened mid-sleep by an error message that you can’t play the epi. Not cool. Plz fix this, or we will be on a break. #Friends
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Zero (Parody) Utopia (More Commentary or Satire)
(@ZeroUtopia) reported
Also it's super weird @hbomax has Nightmare on Elm Street 1, 2, 3, 5, Final, New, and Vs Jason but not 4? Even though a search for "A Nightmare on Elm Street 4: The Dream Master where to watch" a google link to hbomax's error page appears? Someone must've made a catalog error...
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Marcus Whaley
(@MarcusWhaley1) reported
@HBODocs @bomani_jones @hbomax I’ll have to watch though I assume you just work it around to they just need to release that man
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drstrange 🐀
(@drstrange2014) reported
@HBOMaxHelp @emeliog94 It is not only Roku devices, but also on Chromecast devices. This has been an issue for months now, since an HBO Max app update back in August.
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Adam Zonner
(@atrociousoodz) reported
@hbomax fix your **** goddamn
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Tayø✊🏿
(@vokal_guy) reported
from
Pikesville, Maryland
@hbomax please fix the 'skip intro' bug on tvOS. It is very annoying
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#1 margot robbie stan ☽ Oscar campaign manager
(@joliesrobbie) reported
She’s a good actress AND will help y’all save on the wig budget i mean COME ON @HouseofDragon @hbomax @GRRMspeaking
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N
(@No1InNo1Out) reported
I used to think @hbomax had the worst streaming app, but I think @AMCPlus takes the cake. Congrats!!
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Chad Rosenthal
(@cyfer13) reported
Dear @hbomax, the amount of times I see something went wrong in your app and then need to refresh multiple times to get it to work....is a bit ridiculuous.
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Linds
(@ltrinkle1205) reported
@HBOMaxHelp @ATT @DIRECTVhelp absolutely appalling that I had to spend over 3 hours on the phone before someone put in a ticket for my issue.
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Tevye Colstock
(@TJUC123) reported
@MaliqueArrowve1 @TVLine @hbomax HBO Max funds Stargirl. If they wanted to pick it up, they would have. It’s a very expensive show and WBD is cutting anything that’s not getting enough views. But we can still fight to try to save it. It probably won’t work, but don’t give up!!!!
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Stargirl Wiki #SaveStargirl
(@StargirlWiki) reported
@TTrigg @rdculp18_culp Could be a copy error. Happened on another show too. Still wish they went to @hbomax 😭 #SaveStargirl