HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Sign in (29%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Krefeld	Sign in	3 days ago
East Moriches	Sign in	3 days ago
Baltimore	Crashing	4 days ago
Greenwood	Sign in	5 days ago
Odenton	Video Quality	7 days ago
London	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kenny Eckley (@Yamikeck) reported 7 minutes ago

  @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

• 
  james dagostino (@dags9256) reported 13 minutes ago

  @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

• 
  Matthew (@mattbo_0) reported 18 minutes ago

  @hbomax Terrible tagline. Guess Hal dies.

• 
  Annie (@annlau613) reported 19 minutes ago

  @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 19 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  Brandon Halloway (@BrandonHalloway) reported 20 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  aurelia ☆ // 🎞️ (@peaksaturation) reported 22 minutes ago

  @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

• 
  Brandon (@barndoord) reported 22 minutes ago

  @empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition

• 
  ?? (@PsychoDad7820) reported 26 minutes ago

  @hbomax It’s a guy never a girl . Has mental problems and you push this trash

• 
  mikegb (@mikegb) reported 28 minutes ago

  @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

• 
  thinksojoe (@thinksojoe) reported 28 minutes ago

  I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

• 
  That Deanie Girl (@deaniejoooo) reported 30 minutes ago

  Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

• 
  LoFi Tweets to Study to (@KayfabeHuman) reported 31 minutes ago

  @SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp

• 
  TC (@trav42014) reported 33 minutes ago

  @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

• 
  Mr. T-1000 (@BubbaGimp79) reported 33 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

• 
  Bobby White (@BobbyWh00604827) reported 33 minutes ago

  @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

• 
  TomTom (@tleeinlonoke) reported 35 minutes ago

  @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

• 
  Miku (@canthinkofaidea) reported 36 minutes ago

  @hbomax Fix the Aew stream wtf

• 
  TheTruBilliam43 (@TheTruBilliam43) reported 38 minutes ago

  @hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view

• 
  Raphael De La Soul (@Jonnz5Jonn) reported 39 minutes ago

  @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

• 
  Skyler Daredevil Spoilers (@HorrorFanSky) reported 42 minutes ago

  @JamesGunn @hbomax Awful tagline

• 
  ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 43 minutes ago

  @hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.

• 
  Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported 44 minutes ago

  @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 46 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  Cheeto (@UTDCheeto) reported 48 minutes ago

  @JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 50 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

• 
  Sir Smiffy the dog OBE (@smiffytheBT) reported 52 minutes ago

  @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

• 
  Synchronicity (@74Synchronicity) reported 52 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  🇺🇸 (@RG3424) reported 1 hour ago

  @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

• 
  Jay Will (@Jay1RSF) reported 1 hour ago

  @hbomax Looks terrible