HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (30%)
• Crashing (21%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Crashing	2 days ago
Le Teil	Playback Issues	2 days ago
Sainte-Marie	Crashing	4 days ago
Cachan	Crashing	4 days ago
Pont-du-Château	Sign in	5 days ago
City of Saint Louis	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ned Pepper (@NedPepper09) reported 2 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  Bobby (@Swervesshouse) reported 3 minutes ago

  @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

• 
  Kelly (@dumpthistruck) reported 4 minutes ago

  @DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.

• 
  Bruv-Meets-World (@BloodOfGermany) reported 9 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Cicero (@cixmig) reported 11 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  Crystal (@crystalthebell) reported 13 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 13 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  Will Rowley (@1WillRowley) reported 17 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  Carl (@destream_cl) reported 20 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  Michael Brand (@michaelbrandorg) reported 26 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Reese Futch (@music_freak24) reported 27 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  Tim (@TheFloridaTim) reported 27 minutes ago

  @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

• 
  CM (@MrChrisMetler) reported 35 minutes ago

  @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

• 
  John Gilfoil (@GilfoilJag) reported 37 minutes ago

  @JamesGunn @hbomax Show looks amazing but my god that suit is really bad. Bad suit has no effect on the quality of the show which I’m expecting to be excellent. But I genuinely don’t know how this suit design got past concept art

• 
  Jm₳n$SNEK 🐍 (@kryptojumpman) reported 40 minutes ago

  @AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes

• 
  GreenBean24 (@GreenSwag24) reported 40 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 44 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  abideintheshadow (@abideintheshad1) reported 45 minutes ago

  @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

• 
  Movies On The Regular (@MoviesRegular) reported 47 minutes ago

  Anyone else having issues with @hbomax

• 
  doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported 49 minutes ago

  @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

• 
  Bethany (@bethxacc) reported 52 minutes ago

  @hbomax Free Whitaker from that terrible farm storyline.

• 
  PAPA SHANN (@PAPASHANN_) reported 54 minutes ago

  @hbomax will yall fix yall glitchy *** app man can’t even watch the game

• 
  Stefano (@stritenata) reported 55 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  Sofia (@willowmillenniu) reported 56 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 56 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 56 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 57 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Anna-Lena (@AnnaLenaSthl1) reported 58 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  Megan (@Megan920778) reported 60 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Byron Phillip (@Byron1970) reported 60 minutes ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****