HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (30%)
• Crashing (30%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	4 days ago
Veracruz	Sign in	8 days ago
Paris	Sign in	8 days ago
Sandillon	Crashing	12 days ago
Gland	Playback Issues	19 days ago
Perth	Sign in	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jonny (@nolllio) reported 6 minutes ago

  @hbomaxhelp is this really a help line

• 
  Heather Leigh Cameron (@Chameleon777771) reported 6 minutes ago

  @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

• 
  ⚡️ (@Vibezzz164) reported 7 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  Nemesis 🇬🇷 (@Tom_Tresser) reported 13 minutes ago

  @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

• 
  Siobhan Walsh (@jockkkk) reported 15 minutes ago

  @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird

• 
  Michael Shilling (@MikeShilling) reported 16 minutes ago

  OMG! @PWRevolver fixed their audio! Now if we can get @hbomax to fix the audio for @AEW I'll be all set!

• 
  John McDonald (@JohnMcD35242) reported 17 minutes ago

  Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

• 
  pangie ants (@Angiepants) reported 18 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

• 
  Koby ☯︎ (@halibuckets) reported 20 minutes ago

  @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

• 
  Gavin Newsom or Bust! (@RoyDelfino) reported 20 minutes ago

  Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

• 
  R. Daniel Ursus (@CoryMatthews10) reported 22 minutes ago

  @JamesGunn @hbomax Why does everything have such awful lighting now?

• 
  Kc (@thatkcguy__) reported 25 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  PrincessNab♉️ (@TheNabilaKhan) reported 25 minutes ago

  @HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!

• 
  Bane 🇷🇸 (@1AGRESSOR) reported 28 minutes ago

  wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

• 
  Daniel James (@DoubleDJames76) reported 28 minutes ago

  @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

• 
  NCB (@nickcb151) reported 29 minutes ago

  @ChaseFTBriscoe @HBO @hbomax . Think we could get a fix?

• 
  Megan (@Megan920778) reported 29 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Jason Green (@JasonGreen464) reported 30 minutes ago

  @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

• 
  Becky Forland (@capitolhillgirl) reported 33 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Lucky Lou (@LouBonomi) reported 34 minutes ago

  @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

• 
  Robserobtor (@Bumpy_Smoothie) reported 34 minutes ago

  @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

• 
  Slim Shady (@mymomisacop1) reported 38 minutes ago

  @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst

• 
  pangie ants (@Angiepants) reported 39 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

• 
  Fan07 (@radeon111979) reported 44 minutes ago

  @hbomax Fix you ******* software , tired of audio and no picture

• 
  jb (@jaybeevercetti) reported 45 minutes ago

  .@hbomax fix yall app for I tweak out im not trolling

• 
  KRYPTO UNIKORN (@KryptoUnikorn) reported 47 minutes ago

  @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported 48 minutes ago

  . @hbomax @tntsports Your coverage of the common wealth games is ******* shocking. Literally ******* awful. How can you cut to @EnglandNetball 5 minutes into the qtr. Jokers.

• 
  Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported 55 minutes ago

  @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 56 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  Alex Rayne (@AlexRayneBayBay) reported 57 minutes ago

  @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.