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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Crashing (19%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Conroe |
Sign in | |
| Buffalo |
Crashing | |
| Buffalo |
Crashing | |
 Zapopan |
Sign in | |
| Woodland |
Sign in | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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David Barlaam
(@AcquireTalent) reported
@PlayStation @hbomax #HBO is on #PS5 but I'm not!!! Still searching!!! Wish me luck! (I've owned PS, PS2, PS3 (first night), PS4, still hunting my PS5!) Please help a @Sony family!!!
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Scott B
(@ManySoulsWithin) reported
@thehill It's not a terrible idea, but who ******** can find @hbomax?
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yabbadabba22
(@yabbadabba221) reported
Just watched the phenomenally good @hbomax documentary The Bee Gees: How Can You Mend a Broken Heart and had no idea that @SteveDahlShow and his Disco Demolition nearly destroyed the career of the Bee Gees. Spoiler alert: they made a comeback. WATCH THIS DOC!!
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Steven Dehler
(@StevenDehler) reported
I swear if i have to click back and forth for @WonderWomanFilm and you ruin it with your constant app errors... @hbomax
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sude
(@scnicbooms) reported
@camiscaredoflau @hbomax @HBO SEND HELP TO THIS ROBBED FANDOM HBO
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Kaycocaine✨🇧🇧
(@kaycocaine_) reported
@hbomax how dare you not renew The Flight Attendant for another season ! Fix it
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hinaruta
(@realfanofnaruto) reported
@hbomax You have the worst UI design among all the streaming platforms,pls upgrade and redesign the styles and fonts
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Jordan
(@t0m4t0) reported
@ScottSullivanTV @hbomax But if you find another fix option, lmk! Using LG TV and Apple TV.
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E M
(@maascowjr) reported
@KristalSinn @hbomax @netflix Yup. Hate that every third time for some reason I need to re enter my login and password too
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AB
(@mailorderPlato) reported
@GellyStudioOff @realfanofnaruto @hbomax i like it too. i don't understand what your problem is. Imo Prime video is the absolute worst
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Jo Costello
(@MaJoJovi) reported
I wonder... If we get #ZackSnydersJusticeLeague on #IMAX how is that going to work? Because on @Hbomax is going to be a miniseries... So, do we only get the movie at the cinema the same day as the 4th episode airs? 🤔 I think it should be like that and on Sundays.
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Suarez Lucas
(@Lutsurugi) reported
@PlayStation @hbomax would be cool if there were ANY PS5 AVAILABLE!!!!!!!!!! seriously, wtF are you doing sony?! worst launch ever!!!!
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Jason Carver
(@Jason83897262) reported
@hbomax @hulu Biggest cash grab scam of all time. The worst. Pure theft. Can’t live up to their terms of service. Time for class action suit.
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coritawebber@gmail.com
(@coritawebber) reported
@ATT @hbomax @wbpictures I need help using my WiFi on my account, if its possible to do before installation, with art access. Can someone help me. Please and Thank You
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jak london
(@momentofprivacy) reported
@hbomax can you please fix your buffer issues??? I can’t watch hbo Max on any of my devices, it’s kind of a waste of $15!
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cami ❀ | no body, no crime
(@camiscaredoflau) reported
@scnicbooms @hbomax @HBO help
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🇺🇸MADAM VICE PRESIDENT🇺🇸
(@OstensiblyA) reported
@HBOMaxHelp I’ve gotten this message at least three times regarding this issue. And I know others have been complaining longer than I have. Is there some way to make this a priority at this point?
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Steven Dehler
(@StevenDehler) reported
I would love to get through ONE episode on @hbomax without some error screen popping up. Get 👏🏼 your 👏🏼 **** 👏🏼 together 👏🏼 @hbomax
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Pinkie (aka Naomi)
(@Naomi05381834) reported
@hbomax I tried - paid for it but you didn't disclose that it didn't work on Roku but then you wouldn't have gotten my money & it's all about greed - I ******* hate corporations - all you care about is money - who cares about the customers
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Anthony Rael
(@anthonyrael) reported
Just watched “The Bee Gees: How Can You Mend A Broken Heart” on @HBOMax and #itwasawesome 🎶
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Emperor Jar Jar
(@SupremeJarJar) reported
@PlayStation @hbomax HBO Max’s problem is that its only in the U.S.. This new addition is adding like nothing for the rest of the fans outside of the U.S. which make up more of the fan base
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GOWcole83
(@GOWcole83) reported
@PlayStation @hbomax This app on PS4 bricked my system, got caught in loop and could only factory reset to fix. Lost all saves
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Lyndsey Marie ♥
(@Lyndseyyy14) reported
from
Beaverton, Oregon
My dad read that @Xfinity 1 customers who subscribe to @HBO could now watch @hbomax on the tv and then freaked out when it wouldn't work so I did a system restart and proceeded to parental lock HBO/HBO MAX as a lesson to stop acting like a child, you just turned 62 my dude.
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Swoop it up $@$
(@ParkerOlsen12) reported
@hbomax What is going on HBO fix the Max.
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justme
(@LAtesc) reported
@HBOMaxHelp I see the options on my phone but I can’t see any options on my tv. I have a fire tv. Do you think that has to do with the issue?
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Jam
(@whatsonidk) reported
@Banasimp @PlayStation @hbomax Still a ton of legal ****. They have to implement it on to the system correctly and how it's going to work with the software, which is entirely different from the PS4
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Phoo Pwint Khine
(@phoopwi66823552) reported
@ariainthavong @hbomax Please do your work passionately as ever. We will waiting for your upcoming news and your work. Please don’t follow from SR’ fans nor his anti. Both can’t give the truth we want.
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👌JollyJam👌 WATCH INFINITY TRAIN
(@PaperJam126) reported
@its_menieb @PlayStation @hbomax that wont work, unless if its an app and not something ypu can access through the TV section. also youre not real :)
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Mark W Newman
(@DatsMark118) reported
@hbomax Get on @Roku already!!! Ridiculous not to be on the biggest streaming platform months after launch. Work your **** out and make a deal dammit
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Victor the Watcher (Be Positive!)
(@VictorWatchmen) reported
@Toon4Thought @AwestruckVox @hbomax You think the same happened with Glitch Techs?