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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (28%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Buffering | ||
| Buffering | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Hindley
(@MsDHindley) reported
@cononeilluk @hbomax It doesn’t work in the UK 😩😩😩
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Jess Mason
(@jess_mason87) reported
@hbomax I do not see #Degrassi streaming (in 🇨🇦) please help!
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Kate
(@katehellman) reported
@hbomax “The Best Friend” Marco was a canonically ******* terrible friend and the writers put zero effort into his character because it was 2003 and tv shows thought “gay” was a whole personality. Craig’s garbage *** should be in this graphic instead.
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Jim Tovar
(@JayTee1975) reported
@HBOMaxHelp I've been having in issues with the app not showing all my content on the menu. No way to access it. I've been sending messages to you left and right and no one is getting back to me. The issue is on my Chromecast With Google TV. The "See more" feature is gone.
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Max Hankins
(@Max_Hankins) reported
@GameTheoryHBO @bomani_jones @hbomax This is maybe the worst monologue I’ve ever seen. The fact that this is allowed to be aired is disgusting
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Jess Mason
(@jess_mason87) reported
@hbomax I looked for this today, and cannot find it. Is it airing on HBO in Canada? Cause if not that’s just weird. @hbomax please help!!!
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Wellington Lee
(@superwellington) reported
@hbomax why won’t your content push from my iPhone to my Apple TV like it is supposed to? Other services work just fine, but your platform is nothing but failure. My bandwidth is more than adequate, as I can watch on my phone no problem. Fix this please.
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ro; 1/2 of rory ★ | ofmd spoilers
(@chimneysgum) reported
@hbomax if you dont renew this show expect an invitation to my funeral, because i will die from a broken heart
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vegasfam74
(@vegasfam1974) reported
@hbomax Fix your app
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Jojon Kung
(@Jonykung) reported
@AustinD56284814 @hbomax Meltal issue
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wendy sherman
(@wendysherman4) reported
@hbomax There are no subtitles in English on your version of drive my car, let alone closed captioning. I am so disappointed. I wanted to see the film before the Oscars on Sunday. Can you help?
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Michael Timmons
(@MichaelTimmons) reported
If it's about cost, perhaps @netflix could stop producing so many mindless/cheap shows like, "Is it Cake," and save the budget for quality content. Perhaps they could take a cue from @hbomax.
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John Magee
(@EugeneBWhitaker) reported
@mountaindewbyok @hbomax my wife enjoys it, when i've sat through it i've found it varying between cringeworthy, sad, pathetic and down right awful...don't enjoy that stuff (i know people do) my reality joy tends to be limited to 'skill' competitions not voted on by the public
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Dan M
(@milledtime) reported
@hbomax please fix your app for Vizio tvs. I can't even browse to the second row of comedy movies before it crashes. Playback is fine, it's just this menu system start flickering and eventually shuts the whole tv pff
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Fuad Ramses
(@FuadRamses2) reported
@HBOMaxHelp @MTM130 I’m having this problem too. No subtitles for Drive My Car in the app via Xfinity cable box or mobile app on my phone
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Robert Ferenc
(@avalon_sr) reported
@HBOMaxHelp hi, is there any problem with streaming in Serbia right now? I can load the page on the browser and the app on my phone but the movies won't stream. Tried through cable and mobile carrier.
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Kolani Stormynytes
(@KoStormynytes) reported
@TM411327 @hbomax They changed the POV character, that's a big part of the narrative problem. Matthew Roth, the POV character in the comic could be reasonably expected to know everyone since he's a journalist covering the DMZ.
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BradleySix
(@RealBradleySix) reported
from
Penfield Center, New York
I’ve said it before and I’ll say it again, it’s a damn shame that @hbomax continues to stream the majority of their content including #TheGildedAge at such poor quality through their own app on the Apple TV 4K. Do better. Be better.
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Matt Guthaus
(@mguthaus) reported
@hbomax why does your streaming quality suck so bad compared to other services?
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Kelley Cato 🗳️
(@kelleycato) reported
@HBOMaxHelp @coldandabsurd Having the same problem, but it's limited to casting from either the Android app or from chrome on my windows laptop. Captions work fine if watched on the device, but isn't an option when casted to my Chromecast from either device.
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Camille Gnann
(@camilledaley) reported
@hbomax think there is an issue with where y’all uploaded #theminx episode 3. You have it listed under episode 4!
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𝙅𝘿
(@jdots7) reported
@hbomax yall wack asf .. fix ya app
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suesupreme
(@suesupreme) reported
@hbomax When will english subtitles work for drive my car?????
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Kenny Gardner
(@KBGenius) reported
We need to discuss how @hbomax is by far the worst UI all of all the streaming platforms. And how any downloads to watch offline just disappear.
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isabelle 🐝
(@DILFJEMAINE) reported
@cononeilluk @hbomax i’m broken
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alison brie adjacent
(@loserbucket) reported
hey @hbomax could u maybe work for a single episode
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Mendozlk
(@mendozlk) reported
@HBOMaxHelp Are servers down? I can’t get HBO to play on MacBook but it’s working fine on other devices.
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bababooey
(@IMD_001) reported
@dcumoviepage @TheAcademy @hbomax Snyder makes awful movies
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plankton droid
(@DroidPlankton) reported
@hbomax I’ve been in touch with support for >1 mo to get HBONow gift cards to work (they have no expiration date). The case has been with advanced support for 1 month with no resolution. No one is helping by phone or replying to emails - what’s left to do? Air grievances here?
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Holly
(@coldandabsurd) reported
@HBOMaxHelp Hello- I did these, and tried again, the subtitles still appear to be missing from episode 1, but seem to be present on episode 2 (as well as two other random movies I chose on the app). So it may be an issue with that episode but moving forward I should have subtitles. Thanks!