HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/22/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Playback Issues (28%)

    Playback Issues (28%)

  3. Crashing (20%)

    Crashing (20%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHolden Sign in
United StatesAurora Buffering
United StatesPortland Buffering
MexicoChihuahua Buffering
United StatesMonroe Buffering
United StatesSan Jose Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MsDHindley Donna Hindley (@MsDHindley) reported

    @cononeilluk @hbomax It doesn’t work in the UK 😩😩😩

  • jess_mason87 Jess Mason (@jess_mason87) reported

    @hbomax I do not see #Degrassi streaming (in 🇨🇦) please help!

  • katehellman Kate (@katehellman) reported

    @hbomax “The Best Friend” Marco was a canonically ******* terrible friend and the writers put zero effort into his character because it was 2003 and tv shows thought “gay” was a whole personality. Craig’s garbage *** should be in this graphic instead.

  • JayTee1975 Jim Tovar (@JayTee1975) reported

    @HBOMaxHelp I've been having in issues with the app not showing all my content on the menu. No way to access it. I've been sending messages to you left and right and no one is getting back to me. The issue is on my Chromecast With Google TV. The "See more" feature is gone.

  • Max_Hankins Max Hankins (@Max_Hankins) reported

    @GameTheoryHBO @bomani_jones @hbomax This is maybe the worst monologue I’ve ever seen. The fact that this is allowed to be aired is disgusting

  • jess_mason87 Jess Mason (@jess_mason87) reported

    @hbomax I looked for this today, and cannot find it. Is it airing on HBO in Canada? Cause if not that’s just weird. @hbomax please help!!!

  • superwellington Wellington Lee (@superwellington) reported

    @hbomax why won’t your content push from my iPhone to my Apple TV like it is supposed to? Other services work just fine, but your platform is nothing but failure. My bandwidth is more than adequate, as I can watch on my phone no problem. Fix this please.

  • chimneysgum ro; 1/2 of rory ★ | ofmd spoilers (@chimneysgum) reported

    @hbomax if you dont renew this show expect an invitation to my funeral, because i will die from a broken heart

  • vegasfam1974 vegasfam74 (@vegasfam1974) reported

    @hbomax Fix your app

  • Jonykung Jojon Kung (@Jonykung) reported

    @AustinD56284814 @hbomax Meltal issue

  • wendysherman4 wendy sherman (@wendysherman4) reported

    @hbomax There are no subtitles in English on your version of drive my car, let alone closed captioning. I am so disappointed. I wanted to see the film before the Oscars on Sunday. Can you help?

  • MichaelTimmons Michael Timmons (@MichaelTimmons) reported

    If it's about cost, perhaps @netflix could stop producing so many mindless/cheap shows like, "Is it Cake," and save the budget for quality content. Perhaps they could take a cue from @hbomax.

  • EugeneBWhitaker John Magee (@EugeneBWhitaker) reported

    @mountaindewbyok @hbomax my wife enjoys it, when i've sat through it i've found it varying between cringeworthy, sad, pathetic and down right awful...don't enjoy that stuff (i know people do) my reality joy tends to be limited to 'skill' competitions not voted on by the public

  • milledtime Dan M (@milledtime) reported

    @hbomax please fix your app for Vizio tvs. I can't even browse to the second row of comedy movies before it crashes. Playback is fine, it's just this menu system start flickering and eventually shuts the whole tv pff

  • FuadRamses2 Fuad Ramses (@FuadRamses2) reported

    @HBOMaxHelp @MTM130 I’m having this problem too. No subtitles for Drive My Car in the app via Xfinity cable box or mobile app on my phone

  • avalon_sr Robert Ferenc (@avalon_sr) reported

    @HBOMaxHelp hi, is there any problem with streaming in Serbia right now? I can load the page on the browser and the app on my phone but the movies won't stream. Tried through cable and mobile carrier.

  • KoStormynytes Kolani Stormynytes (@KoStormynytes) reported

    @TM411327 @hbomax They changed the POV character, that's a big part of the narrative problem. Matthew Roth, the POV character in the comic could be reasonably expected to know everyone since he's a journalist covering the DMZ.

  • RealBradleySix BradleySix (@RealBradleySix) reported from Penfield Center, New York

    I’ve said it before and I’ll say it again, it’s a damn shame that @hbomax continues to stream the majority of their content including #TheGildedAge at such poor quality through their own app on the Apple TV 4K. Do better. Be better.

  • mguthaus Matt Guthaus (@mguthaus) reported

    @hbomax why does your streaming quality suck so bad compared to other services?

  • kelleycato Kelley Cato 🗳️ (@kelleycato) reported

    @HBOMaxHelp @coldandabsurd Having the same problem, but it's limited to casting from either the Android app or from chrome on my windows laptop. Captions work fine if watched on the device, but isn't an option when casted to my Chromecast from either device.

  • camilledaley Camille Gnann (@camilledaley) reported

    @hbomax think there is an issue with where y’all uploaded #theminx episode 3. You have it listed under episode 4!

  • jdots7 𝙅𝘿 (@jdots7) reported

    @hbomax yall wack asf .. fix ya app

  • suesupreme suesupreme (@suesupreme) reported

    @hbomax When will english subtitles work for drive my car?????

  • KBGenius Kenny Gardner (@KBGenius) reported

    We need to discuss how @hbomax is by far the worst UI all of all the streaming platforms. And how any downloads to watch offline just disappear.

  • DILFJEMAINE isabelle 🐝 (@DILFJEMAINE) reported

    @cononeilluk @hbomax i’m broken

  • loserbucket alison brie adjacent (@loserbucket) reported

    hey @hbomax could u maybe work for a single episode

  • mendozlk Mendozlk (@mendozlk) reported

    @HBOMaxHelp Are servers down? I can’t get HBO to play on MacBook but it’s working fine on other devices.

  • IMD_001 bababooey (@IMD_001) reported

    @dcumoviepage @TheAcademy @hbomax Snyder makes awful movies

  • DroidPlankton plankton droid (@DroidPlankton) reported

    @hbomax I’ve been in touch with support for >1 mo to get HBONow gift cards to work (they have no expiration date). The case has been with advanced support for 1 month with no resolution. No one is helping by phone or replying to emails - what’s left to do? Air grievances here?

  • coldandabsurd Holly (@coldandabsurd) reported

    @HBOMaxHelp Hello- I did these, and tried again, the subtitles still appear to be missing from episode 1, but seem to be present on episode 2 (as well as two other random movies I chose on the app). So it may be an issue with that episode but moving forward I should have subtitles. Thanks!