HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (26%)
- Sign in (22%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Odenton
|
Video Quality | 1 day ago |
 London
|
Sign in | 4 days ago |
|
Hilton
|
Buffering | 6 days ago |
|
Jordan
|
Buffering | 7 days ago |
|
Boston
|
Sign in | 9 days ago |
|
Omaha
|
Buffering | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha | Gen 10 HYPE (@Sasha_Arilda) reported@hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen
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maul (@tjmadden412) reported@hbomax @HBO The Pitt is the WORST show on TV. No contest
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Kayfabe Court (@KayfabeCourt) reported@hbomaxhelp fix the audio on AEW revolution
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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T.C. (@bestbatmachine) reported@hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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tommy (@alphamaletommy) reported@AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution
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Kåt from NY (@Y2kHoneyluv) reported@hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan
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joe cooke (@JOECOOKE5) reported@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.
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Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
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Steveg561 (@SteveG561) reported@hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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Sir Clapton Terrier (@claptonterrier) reported@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
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aurelia ☆ // 🎞️ (@peaksaturation) reported@addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!
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Jason Lambert (@JasonLambert80) reported@aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues
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Speed Punk (@SpeedPunk) reported@Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way
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eliteal (@eliteal210) reported@ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
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Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
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TheGreatBabu (@TheGr8Babu) reportedHey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!
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Cory (@trumarvel) reported@aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience
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RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported@hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt
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angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
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Super Mutant 2099 (@SuperMutant2099) reported@hbomaxhelp Having issues watching AEW on more then one device.
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?