1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 30% Sign in (30%)
  • 30% Crashing (30%)
  • 23% Buffering (23%)
  • 15% Playback Issues (15%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 4 days ago
Veracruz Sign in 8 days ago
Paris Sign in 8 days ago
Sandillon Crashing 12 days ago
Gland Playback Issues 19 days ago
Perth Sign in 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

  • MoviesRegular
    Movies On The Regular (@MoviesRegular) reported

    Anyone else having issues with @hbomax

  • Neil_McNeil
    Benson Goone (@Neil_McNeil) reported

    @hbomax Y’all need to reimburse her for all the work she did to submit herself.

  • TiPPiDa
    💎Neil Diamondhands💎 (@TiPPiDa) reported

    @JamesGunn @hbomax Show looks (and hopefully IS) great, suit still looks terrible. The costuming is the only part of this universe I don't like so far.

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • sdnas
    letting go (@sdnas) reported

    @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

  • RPhilipMacLean
    Richard MacLean (@RPhilipMacLean) reported

    back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

  • wos_occuring
    Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported

    . @hbomax @tntsports Your coverage of the common wealth games is ******* shocking. Literally ******* awful. How can you cut to @EnglandNetball 5 minutes into the qtr. Jokers.

  • WellWellWellUK
    Jackie Lynch (@WellWellWellUK) reported

    @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

  • Momobroh
    Momobroh (@Momobroh) reported

    @AEW @TBSNetwork @hbomax Sheesh. Looking like the worst episode of the year rn...

  • LouBonomi
    Lucky Lou (@LouBonomi) reported

    @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

  • RaiderKing1337
    Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported

    @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • kittybiza217
    Kitty | SOMETHING INCREDIBLY STUPID🫃🏼🚁💨🌃🏟 (@kittybiza217) reported

    @macadamia012 @hbomax @HBO I think I read just a couple but my hc is a terrible sad background too😮‍💨

  • StevensRachy
    Rachel Marie Stevens (@StevensRachy) reported

    Addicted to weather docos on @hbomax and when they auto play through you get either a ****** 90s sitcom or a crime doco solely based on the offender being butt nekkid. Quality right there

  • MixMysons
    Mysons (@MixMysons) reported

    @hbomax Very weak season so far. This death also being super lame with no story. Just kind of felt like he wanted out very quick. Terrible writing. Also the spoiler is weird tbh

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • BrickCucumber
    Brick Cucumber (Lego) (@BrickCucumber) reported

    @JamesGunn @hbomax Tom King is a suffocating presence full of nothing but war crim self-pitying. Awful vibe-shift from the bright Superman to this when Green Lanterns are upposed to be a hopeful beacon.

  • CoryMatthews10
    R. Daniel Ursus (@CoryMatthews10) reported

    @JamesGunn @hbomax Why does everything have such awful lighting now?

  • craigieboy2021
    craigieboy77 (@craigieboy2021) reported

    @TotallyBetting @tntsports @hbomax Agree not stop chatting missing races that we wanna watch live and the presenter hasn't got a clue what's going on,it's awful

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • TheGDMattMan
    Matt Arko (@TheGDMattMan) reported

    @JamesGunn @hbomax I'm am afraid...how how terrible this will be

  • jockkkk
    Siobhan Walsh (@jockkkk) reported

    @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

  • theatreandtonic
    Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported

    @ali8766 @tntsports @hbomax This is awful, where's the sound?

  • lastcallforaj
    AJ (@lastcallforaj) reported

    @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

  • this_ismy_alt
    alt! (@this_ismy_alt) reported

    @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

  • bmiguelsil
    Bruno Miguel (@bmiguelsil) reported

    @JamesGunn @hbomax Posting something that was generated using Canva the same day Marvel releases its Doomsday trailer is crazy work, James lololol

  • AjaksBrian
    Ope (@AjaksBrian) reported

    @hbomax From one problem to the other

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread