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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Hilton Buffering 13 hours ago
Jordan Buffering 23 hours ago
Boston Sign in 3 days ago
Omaha Buffering 6 days ago
Birmingham Sign in 6 days ago
Schongau Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Christy82635445
    Christy Massey (@Christy82635445) reported

    @hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!

  • juando82
    juando82 (@juando82) reported

    @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • piningmygrove
    star (@piningmygrove) reported

    @hbomax his legs are so long help

  • Sasha_Arilda
    Sasha | Gen 10 HYPE (@Sasha_Arilda) reported

    @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

  • TheRealChiste
    TheRealChiste (@TheRealChiste) reported

    @alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.

  • MCConditioner
    NICK Hudson (@MCConditioner) reported

    @hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly

  • peaksaturation
    aurelia ☆ // 🎞️ (@peaksaturation) reported

    @addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

  • AewMarksman
    AEWMarksman (@AewMarksman) reported

    My @hbomax audio is about 10 seconds behind the action and I have no idea how to fix it #Aewrevolution

  • VanillaScooper
    ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported

    @hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.

  • 300baud
    Former Football Fan (@300baud) reported

    @TonyKhan fix this revolution nonsense on @hbomax audio is like a minute off. Amateur hour.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • PsychoDad7820
    ?? (@PsychoDad7820) reported

    @hbomax It’s a guy never a girl . Has mental problems and you push this trash

  • GetLoussss
    louphoria (@GetLoussss) reported

    @hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point

  • itsKartikmalik
    Kartik malik (@itsKartikmalik) reported

    @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

  • your_worm
    Dingus McKringus (@your_worm) reported

    @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

  • tjmadden412
    maul (@tjmadden412) reported

    @hbomax @HBO The Pitt is the WORST show on TV. No contest

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • Vault_Hunter
    Rick (@Vault_Hunter) reported

    Hey @hbomax why doesn't the @AEW stream work? Going to be asking for a refund.

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • mikegb
    mikegb (@mikegb) reported

    @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

  • vertrees
    Vertrees (@vertrees) reported

    @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

  • dontmesswlady04
    dontmesswithdalady204 (@dontmesswlady04) reported

    @aaronrift @nodqdotcom @hbomax Ppl were having issues during Zero Hour I saw Too. Mine keeps going in & out.

  • fireboyandel
    the bourgeoisie (@fireboyandel) reported

    @hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.

  • KayfabeCourt
    Kayfabe Court (@KayfabeCourt) reported

    @hbomaxhelp fix the audio on AEW revolution

  • TheTruBilliam43
    TheTruBilliam43 (@TheTruBilliam43) reported

    @hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view

  • alphamaletommy
    tommy (@alphamaletommy) reported

    @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution