HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Crashing (26%)
• Buffering (21%)
• Playback Issues (17%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Gland	Playback Issues	3 days ago
Perth	Sign in	4 days ago
Paris	Sign in	17 days ago
Frontonas	Video Quality	20 days ago
Montpellier	Playback Issues	28 days ago
Tijuana	Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Facey (@NOTORIOUSBIGC92) reported 2 minutes ago

  @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 3 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  Heather Leigh Cameron (@Chameleon777771) reported 3 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported 6 minutes ago

  @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

• 
  letting go (@sdnas) reported 11 minutes ago

  @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

• 
  aspie_cyclist (@cawright1375) reported 12 minutes ago

  @NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.

• 
  J (@RevengersW7447) reported 17 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  Ms Kris Clark (@2024CKCSWHFFAN) reported 18 minutes ago

  @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

• 
  Kerrie (@kerried72) reported 19 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 20 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Xilicys (@Xilicys) reported 23 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  Movies On The Regular (@MoviesRegular) reported 23 minutes ago

  Anyone else having issues with @hbomax

• 
  Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported 23 minutes ago

  @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

• 
  WastedWookiee (@WastedWookiee) reported 25 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  Lucky Lou (@LouBonomi) reported 27 minutes ago

  @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 32 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Gene Stoker (@GeneStoker) reported 33 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Sausage (@sonofrpc) reported 37 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  Jiminy (@jshaggy1983) reported 41 minutes ago

  @TBSNetwork @hbomax We're doing a six-on-six inside of a Steel Cage between The Conglomeration and whoever MJF decides to pay off to help him out in a few weeks at #ForbiddenDoor. #AEWDynamite

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 45 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  JenD (@DonarskiJen) reported 46 minutes ago

  @hbomax Glad we just cancelled. This looks awful.

• 
  Winners Take All 🏁 (@P1Flag) reported 49 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  anenglishmaninspain (@AndyElche) reported 50 minutes ago

  @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

• 
  Dave Holland (@DaveH88987147) reported 50 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  ⛈️Dakota🌪 (@CSXK921) reported 50 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  The RedRoo from Downunder (@GuyRedRooHaines) reported 51 minutes ago

  @hbomax your website doesn’t even work and then bots take all the spots for the lanterntraining at SDCC. This is such a disappointment specially for someone flying from Australia to attend events like this.

• 
  abideintheshadow (@abideintheshad1) reported 51 minutes ago

  @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

• 
  dj sensitive **** (@jelvis8) reported 54 minutes ago

  Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

• 
  Lauren (@catzandcookiez) reported 55 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  Becky Forland (@capitolhillgirl) reported 56 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help