Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Sign in (34%)
-
Buffering (31%)
-
Crashing (19%)
-
Playback Issues (14%)
-
Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Playback Issues | |
 Teziutlan |
Sign in | |
 Tallahassee |
Playback Issues | |
| Wayland |
Sign in | |
 Orléans |
Video Quality | |
| La Mesa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@R7Hundred) reported
@hbomax hey! For a few weeks now I’ve been having all kinds of errors when watching shows and movies on the PlayStation 4. Any chance for a fix ?
-
HBO Max Caribbean
(@HBOMaxCaribbean) reported
@bilalternative @HBOMaxHelp @HBOMaxCASupport Please keep refreshing! We’re massaging things on our end and aiming to have issues like this resolved later.
-
FlaQuirry™
(@elFlaQuirry) reported
@HBOMaxHelp i like to report the following bug on roku stick+. Go to a movie and go to the section that reads more like this. Scroll down to cast & crew until you reach the end and the app will crash.
-
Jovany
(@jovanybz) reported
@DwaneDaze @InsideHBOMax @hbomax I think it's down. Same issue for me in Bz
-
vittoor
(@elvittoor) reported
@InsideHBOMax @hbomax hopefully fix it or change the subtitles. They are the ugliest of all my life. my eyes hurt.
-
TUNE N SCOTTY
(@stussyrecords) reported
@hbomax fix yalls app
-
TST117
(@TruthSportsTalk) reported
@2018LeBron @hbomax OMFGGGGGGGGG Im at work and cant even watch it. Look decent??
-
Nicky - Redstreak Girl
(@redstreakgirl) reported
@HBOMaxHelp Hello. I need help. My account was hacked and the help center doesn’t help me as they changed both my email and password. I sent you a DM.
-
Slaaneverleaves
(@Slaanisback) reported
@wbpictures @hbomax If you're a fan of the show, then this should look awful. Looks like a generic Hollywood mob movie with Sopranos characters.
-
Brian Young
(@bkyoun) reported
@ATT broke the link to @hbomax on my Unlim Elite mobile account. I have 6 lines and have been a customer more than 12 years. HBOMax support was helpful and let me know AT&T tells them account expired. @attcares support is AWFUL. Can't get it working. Clueless. New carrier advice?
-
Mr Solo Dolo
(@bilalternative) reported
@HBOMaxHelp @HBOMaxCaribbean @HBOMaxCASupport I need help. I have HBO Max but it is a US, I am trying to use it in Jamaica as it should be available now and it is saying it is not?
-
Ellen Lee Schwartz
(@Ellen_Lee3) reported
@HBOMaxHelp Next time you decide to try and help, you think that you can read what the actual issue is? So completely useless.
-
Daniel Furtek
(@D_Furtek) reported
Your steaming app stinks! @hbomax constantly stuck on the loading bar, only app that I have this problem with
-
KEEGOLD
(@keegold305) reported
@hbomax Better get some quality oooooooo’s and A tones
-
GhostyPOG
(@GhostyPog) reported
@hbo @hbomax fix your damn app.
-
ToketasticWifu 6/26🎂
(@ToketasticWifu) reported
@hbomax @PlayStation When are y'all gonna fix the ******* crashing for the PS4; This is ridiculous. I can't watch one movie, or one episode (of anything) without it crashing at least twice 😒 If I'm lucky. It's been WELL OVER 2 MONTHS at this point. 🤬
-
B🤖bby Digital™️
(@rbelciano) reported
just had to deal with @hbomax customer service and it is abundantly clear that just bc they have a cool app, a DTC offering, etc doesn't mean they aren't still a legacy company inside and out. just an awful experience.
-
Andres
(@JoseAndii2003) reported
@hbomax My HBO isn’t seem to work on the browser and it won’t load anything when I search it up..? anyone else struggling with it too?
-
DerekSchoonover
(@dontbefun) reported
@hbomax Not gonna lie, this looks pretty terrible.
-
Jeremy Stroop
(@Jstroop) reported
@Dizzy_Hogan @hbomax It's been doing it for as long as HBO Max has existed. I had to dig out my Roku to watch HBO Max and Paramount because their. Apps don't work on PS4.
-
Ryukdono
(@ryukdonostream) reported
@HBOMaxHelp so, HBO Max just launched here in Brazil and I noticed that I can’t expand the screen. I went online and noticed A LOT of people complaining about the same thing. Are u guys planning to fix this anytime soon?
-
Cris_t107
(@T107Cris) reported
@hbomax is there ever a time when this app will work again ? It keeps crashing on my ps4, the touch controls don't ******* work on the mobile app 😒 glad im not paying for this ****
-
Cherteapet
(@Cherteapet) reported
@hbomax Will work on ours, Mark?!
-
Esaú de Jesús Orueta Aguirre
(@Saul_Aguirre16) reported
@hbomax help me?
-
Alex Carlton
(@AlexMCarlton) reported
@HBO @hbomax Where can I find “Beyond 9/11 - Portraits of Resilience” to watch, in its entirety? All I can find are segments, stitched together, in poor quality.
-
Chris
(@Chris70683795) reported
@gossipgirl @hbomax This seems cringy and terrible
-
mr contrition
(@mr_contrition) reported
@hbomax needs to make its login process easier for people who get their service through at&t cause it’s a ******* ***** log in when you get a new device.
-
Tomás de la Maza
(@delamaza) reported
@hbomax @HBOMaxLA it does not show up in Chile, please fix it
-
Name cannot be blank
(@Nand_2052) reported
@swimpedia @hbomax @adultswim It's really awful, you guys have the best programming, but nothing a vpn can't fix. Been using it for a few months
-
Christoph Ragnarsson
(@Dark_Cristobal) reported
Hey @hbomax, I tried to access to HBO Max with my HBO GO credentials, and is not working. How can I access to the new platform?