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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 27% Playback Issues (27%)
  • 22% Sign in (22%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Boston Sign in 1 day ago
Omaha Buffering 4 days ago
Birmingham Sign in 4 days ago
Schongau Sign in 5 days ago
Hollywood Buffering 6 days ago
Bellevue Buffering 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • 300baud
    Former Football Fan (@300baud) reported

    @hbomax fix this @AEW garbage with the audio on this PPV. Total waste of money.

  • GardenCenobite
    Matt (@GardenCenobite) reported

    I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

  • 1TibetanMastiff
    Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported

    Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

  • IEShane909
    Shane Richardson (@IEShane909) reported

    @hbomax fix your audio on the AEW PPV

  • 300baud
    Former Football Fan (@300baud) reported

    @TonyKhan fix this revolution nonsense on @hbomax audio is like a minute off. Amateur hour.

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • oakstir1
    oakstir (@oakstir1) reported

    @hbomax Is you app terrible on all android tablets or just my 2?

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

  • fireboyandel
    the bourgeoisie (@fireboyandel) reported

    @hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.

  • AliKa_213
    ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported

    @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

  • SteveG561
    Steveg561 (@SteveG561) reported

    @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

  • Jay1RSF
    Jay Will (@Jay1RSF) reported

    @hbomax Looks terrible

  • christufferlee
    Christopher Lee (@christufferlee) reported

    @hbomaxhelp fix your god damn app for ***** sake evryone is trying to watch AEW and company on your network

  • deaniejoooo
    That Deanie Girl (@deaniejoooo) reported

    Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

  • sam720396290005
    sam (@sam720396290005) reported

    @Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk

  • Christy82635445
    Christy Massey (@Christy82635445) reported

    @hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • barndoord
    Brandon (@barndoord) reported

    @empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition

  • PsychoDad7820
    ?? (@PsychoDad7820) reported

    @hbomax It’s a guy never a girl . Has mental problems and you push this trash

  • bwroach
    Brian Roach (@bwroach) reported

    Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

  • ShaneSaysFF
    ShaneSays (@ShaneSaysFF) reported

    @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

  • pm_phd
    Dr P (@pm_phd) reported

    @hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?

  • GodsGift2uWomen
    Black Bruce Wayne (@GodsGift2uWomen) reported

    @hbomaxhelp @aylissar Same here! I need help

  • BlackmaxOnur
    Onur Ç. (@BlackmaxOnur) reported

    @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

  • trumarvel
    Cory (@trumarvel) reported

    @aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

  • RealJPSquared
    Jp *checkmark (@RealJPSquared) reported

    @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.