HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (38%)
• Buffering (32%)
• Crashing (18%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Olímpia	Buffering	18 hours ago
New York City	Crashing	3 days ago
Sydney	Buffering	3 days ago
Saint Paul	Crashing	4 days ago
Jewar	Crashing	5 days ago
Greensboro	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  $coli (@twiypod) reported 2 minutes ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 4 minutes ago

  @legalrealist @hbomax she like ptmc, she even like robby, she likes her coworkers, once again she isn't the issue, robby is

• 
  Gene Stoker (@GeneStoker) reported 9 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Big Roman Royal (@bigrome10189) reported 10 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Michael Brand (@michaelbrandorg) reported 10 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Dave Holland (@DaveH88987147) reported 11 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  Carlton Kirby (@carltonkirby) reported 13 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  ⛈️Dakota🌪 (@CSXK921) reported 16 minutes ago

  @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

• 
  Annoying Moderate (@DiscourseBro) reported 17 minutes ago

  @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

• 
  Bob Loblaw (@HALA07MADRD) reported 20 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  leave me alone (@wittlesus) reported 21 minutes ago

  @hbomax why shoot an interview about this scene? Their attempt to make it viral didn't even work they wasted twice the money lmao

• 
  Bruv-Meets-World (@BloodOfGermany) reported 23 minutes ago

  @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.

• 
  Kristal Marien (@deBATjes) reported 28 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Erik F. (@The_Mr_Erik) reported 29 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  ⛈️Dakota🌪 (@CSXK921) reported 32 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  Project Might E. Supreme (@mrmightyrezz) reported 35 minutes ago

  @hbomax This is an apology for the awful marketing until now

• 
  TopDawgBets (@TopDawgBets) reported 38 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Zack (@_____1776_____) reported 41 minutes ago

  @Jovinhoofficial @hbomax It will 100% live up to expectations! Only problem is the expectation is that this will be terrible

• 
  The King In The North 🍉 (@matt_ixxi) reported 42 minutes ago

  @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

• 
  Erica DiWren (@EricaDiwren) reported 42 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  LocalHooker (@LocalHooker1012) reported 45 minutes ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  GGTHNX (@goodgamethanks) reported 45 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  Oh Silly, it’s Lilly (@Lilly_88sc) reported 46 minutes ago

  @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

• 
  Luis Romero (@LuisTheImpaler) reported 48 minutes ago

  @JamesGunn @hbomax Let's fix that: Beware my power, lantern's lamp!

• 
  Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported 48 minutes ago

  @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

• 
  JackBox (@Jack_Box_2026) reported 50 minutes ago

  @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

• 
  PAPA SHANN (@PAPASHANN_) reported 51 minutes ago

  @hbomax will yall fix yall glitchy *** app man can’t even watch the game

• 
  Gerald Dean (@Loser_Pot_tard) reported 52 minutes ago

  @hbomax This crappy service is constantly down. Worst streaming service of the bunch.

• 
  Carl (@Mpj1973Carl) reported 54 minutes ago

  @hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos

• 
  King's Fool (@FeistyClown1066) reported 57 minutes ago

  @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.