HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/21/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (31%)

    Playback Issues (31%)

  2. Sign in (24%)

    Sign in (24%)

  3. Buffering (21%)

    Buffering (21%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsThe Hague Playback Issues
FranceParis Buffering
United StatesToano Playback Issues
United StatesMinneapolis Buffering
United StatesLeague City Buffering
United StatesDallas Playback Issues
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • skrzynski_piotr Piotr Skrzynski (@skrzynski_piotr) reported

    @hbomax The main problem of hbo is that it does not treat people seriously, all movies are done here the same known character, story good against bad , good wins in the end with one obstacle.. people want more, there are many good movies , pls try to follow a bit netflix or canal plus

  • chaoticute Holly, Gentlethem Pirate 🗡🏳️‍🌈 (@chaoticute) reported

    @laurabaerart You can definitely turn on captions in the @hbomax app! If it’s not working, you may need to update your app. I hope that helps!

  • pattyfuego PATS IN THE BELFRY (@pattyfuego) reported

    @JoshuaConkel @hbomax I would take off 3 days from work and binge the entire series, pls make this happen @hbomax

  • Harrod_USA Harrod 🇺🇸 (@Harrod_USA) reported

    @hbomax simply terrible, on this special weekend nothing new that is good to watch, thinking on canceling my subscription 🧐 #HBOMax

  • comedianpreach IHadSuchHighHopes (@comedianpreach) reported

    @WB_Animation @hbomax @wbd I don’t know don’t who told y’all #YoungJusticePhantoms need d to have all these real world issues in it…but give them a raise IMMEDIATELY. This is what animation should be..

  • theBigJoelle j⭕️elle (they/them) (@theBigJoelle) reported

    @HBOMaxHelp I have a Roku Smart TV and the closed captions either appear sporadically or they do not show at all. In particular, the English closed captions for Our Flag Means Death are nowhere to be found 👀 I have turned the subtitles off and on several times, didn’t fix it.

  • thirdyperdy Thirdy ⚠️ (@thirdyperdy) reported

    @hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.

  • MlleJoyeuxNoel noelle marie🌻 (@MlleJoyeuxNoel) reported

    oh my gOD JUST RENEW IT ALREADY like what else do you WANT from us @hbomax there are THOUSANDS of fics on ao3 and HUNDREDS of work of fanart created in less than 6 weeks WHAT is the hold up do you even KNOW HOW HUGE this is????? jusT RENEW IT ALREADY OMFG #RenewOurFlagMeansDeath

  • dltltrr Do Not Perceive Me (@dltltrr) reported

    Why is @hbomax the worst ******* streaming site to log in with

  • Sey390 Glassman (@Sey390) reported

    @billmaher @hbomax No thanks. Way too much ego and not enough empathy. It doesn't work as you become elderly and selfish.

  • theBigJoelle j⭕️elle (they/them) (@theBigJoelle) reported

    @hbomax fix ya damn closed captioning on @Roku 😤😤😤

  • jephilip Jeff 🌻 (@jephilip) reported

    Hey @hbomax, why does the updated version of your app automatically skip to the next episode before the scene after the credits?! Is there a way to click out of it on an AppleTV? I’ve tried every button and none work.

  • KelleyBouchard Kelley Bouchard (@KelleyBouchard) reported

    @hbomax actually had to search for @billmaher #adulting tonight. How is it not promoted on your home page? Still doesn’t come up in your search field. Your marketing dept need some help?

  • robertthornburg Robert Thornburg (@robertthornburg) reported

    Dear @hbomax , great job fixing the subtitles for episode 3 of "Superman & Lois". It only took 6 months. Now can you fix the rest of the series?

  • XoXoSunnyDays Sunny Days (@XoXoSunnyDays) reported

    @HBOMaxHelp why is it saying this for every single show I try to watch? "Title not available." Or "error loading"

  • snoopypez jaime | christmas duckling 🐥❄️🎄 (@snoopypez) reported

    I love how I am an idiot and am too scared to follow pirate show people in case The Worst happens @hbomax please #RenewOurFlagMeansDeath finally!!!!!!!!

  • AlexDeleon93 Bringmethehorizondude (@AlexDeleon93) reported

    Can @DCComics and @hbomax release The Batman before the weekend is over so I can make my family watch it before they go back to work and school.

  • __carson carson 🦚 (@__carson) reported

    @HBO @hbomax Bill Maher is the worst thing about HBO and I’m including the functionality of HBO Max.

  • HST_Ph19 Dean Visor (@HST_Ph19) reported

    @PMSchumacker @hbomax Hopefully it's better than the mess that was season 2. Such a drop in quality compared to season 1

  • alias_petrichor Zoë (Our Flag Means Death obsessed currently) (@alias_petrichor) reported

    @david_jenkins__ @phildonephy Sounds like yet another reason to #RenewOurFlagMeansDeath , @hbomax. Not enough romcoms, this person says! More OFMD can help fix that.

  • twilitplaid Shåneskin 🥀🏴‍☠️ (@twilitplaid) reported from Manlius, New York

    It’s just such an awful feeling. I feel the same heartbreak as them and I feel the pain daily and I can’t do anything to resolve it and @hbomax is taking 10,000 painful years to #RenewOurFlagMeansDeath this is how I die

  • hurikane627 Danny Kane (@hurikane627) reported

    Oh. And don't even try to say it's because too many people were using it at once. I love u guys. I want u to succeed. Your quality of programming is excellent. Was just much easier to watch on @hbomax

  • lusher61 Lynn Usher-Cavaliere (@lusher61) reported

    The stupidest @CHANEL commercial keeps messing up my @hbomax . HBO please remove one of the worst commercials ever.

  • thedavidnorman david norman (@thedavidnorman) reported

    @GameTheoryHBO @SactownBlue @hbomax how did you think they got hired? Have you seen Shannahan’s resume before going to work for daddy?

  • JesusHSchvice Lot Jesus 🤳 (@JesusHSchvice) reported

    @hbomax why is the app not working?

  • leninslawyer leninslawyer (@leninslawyer) reported

    @JoshuaConkel @Srirachachau @hbomax it’s like on the verge of impossible. the rights are split into several parts and i believe that there’s someone who owns one aspect (maybe cryptkeeper) that just refuses to work with anyone

  • sandybeacher10 ArcFlash (@sandybeacher10) reported

    @HBOMaxHelp maybe consult with literally any other streaming service! i have zero problems with every other service but EVERY DAY ALL DAY have issues with yours freezing on different tvs so i know it's not my tv or my service...

  • thirdyperdy Thirdy ⚠️ (@thirdyperdy) reported

    @HBOMaxHelp @hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.

  • ChefDarrylf Darryl A Fuller (@ChefDarrylf) reported

    @YJWiki @hbomax It wont play for me? Anyone else having this problem

  • tiaradanyel_ T✨ (@tiaradanyel_) reported

    Why do y’all have “Ad Different World” so out of order at the end of the last season @hbomax ?!? Fix that! Those episodes are from other seasons…it ends with Ron who hung them leave. There shouldn’t be another episode coming on afterwards