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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Sign in (37%)
  • 31% Buffering (31%)
  • 19% Crashing (19%)
  • 10% Playback Issues (10%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Pont-Évêque Crashing 14 hours ago
Kīhei Buffering 17 hours ago
Lille Crashing 3 days ago
Salon-de-Provence Buffering 3 days ago
Shawnee Crashing 3 days ago
Utrecht Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • FeistyClown1066
    King's Fool (@FeistyClown1066) reported

    @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

  • theblueautumn
    blue (@theblueautumn) reported

    @hbomax Fix your ******* stream. Horrible

  • Brodyxking
    Big Bad Brody King (@Brodyxking) reported

    @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

  • DiscourseBro
    Annoying Moderate (@DiscourseBro) reported

    @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • IdioticBarbie
    TargaryenBastard (@IdioticBarbie) reported

    @hbomax Mommy issues sends the prince regent to flea bottom.

  • LittleGerb12
    Gerb (@LittleGerb12) reported

    @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

  • GilfoilJag
    John Gilfoil (@GilfoilJag) reported

    @JamesGunn @hbomax Show looks amazing but my god that suit is really bad. Bad suit has no effect on the quality of the show which I’m expecting to be excellent. But I genuinely don’t know how this suit design got past concept art

  • kincaidmafia
    andrew .˚⚘ ꕤ (@kincaidmafia) reported

    @euphoriacentral @hbomax worst friend oat

  • bethxacc
    Bethany (@bethxacc) reported

    @hbomax Free Whitaker from that terrible farm storyline.

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @WabySigma @TNTSportsUS @hbomax fix your app

  • GAHRO7
    GAHRO (@GAHRO7) reported

    @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

  • AbsolutelyMalc1
    Inside Agitator (@AbsolutelyMalc1) reported

    @hbomax @HBO i love Larry but this show looks terrible and Obama is a war criminal. no thanks!

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • OGCrimsonJester
    ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported

    @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • MeaganSGuidry
    Meagan Guidry (@MeaganSGuidry) reported

    @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

  • jonbeadle135
    Jon Beadle (@jonbeadle135) reported

    @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • AnnaLenaSthl1
    Anna-Lena (@AnnaLenaSthl1) reported

    @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

  • tomorrow52309
    Legends of Tomorrow (@tomorrow52309) reported

    @Spandex_Pod @hbomax This show is the master of representation because it’s never an issue for anyone, there’s no judgement, no one’s ashamed to love who they love and that’s how you do it #SaveLegendsOfTomorrow

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • pompeyblue_D
    pompey blue (@pompeyblue_D) reported

    @AdobeWFACup @footballontnt @hbomax And awful half for the awful lines person but will get away with it chelsea should be 2-0 change him/her for the second half

  • mrmightyrezz
    Project Might E. Supreme (@mrmightyrezz) reported

    @hbomax This is an apology for the awful marketing until now