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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (27%)
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Sign in (22%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering | |
 Vancouver |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Purefreedom
(@Purefreedom) reported
@hbomax any timeline of bringing 4K HDR to Xbox series X? It’s been more than six months since you started streaming in 4K and I would love to be able to watch some of the content on your service in the highest picture quality available.
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Clara
(@TheClaraDantas) reported
from
Rio de Janeiro, Rio de Janeiro
@hbomax you are pathetic. I tried to take the 50% discount and and your site gave a problem. This is ridiculous *INGLES MERDA PQ TO INDIGNADA
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Martin
(@mar_sharingan) reported
@HBOMaxHelp subtitles don’t work? — on a roku tv. English is selected but nothing shows. App is up to date 👎
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jorge lopez
(@georgielop) reported
@HBOMaxHelp guys, your platform is terrible! It crashes, freezes out! Will there be any improvement soon?
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Park
(@1993ParkAve) reported
Ayo @hbomax stop having all that quality content on your platform. It’s very distracting
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✨Danielle✨
(@luckystars00) reported
@HBOMaxHelp Work quicker or I’m canceling @hbomax at the end of August.
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Dwight Thomas
(@BlueDwizzle) reported
@hbomax I’m having some sort of issue with the PS5 version of your app. For some reason I can’t hear people speak. I hear everything else except people. It’s not my end cuz I’m running to my tv from my IPad and it works fine. Something to look into.
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Matthew
(@Matthew_458) reported
@ShakeHandsBNice @harikondabolu @hbomax And I know your gonna blow through this message and say you're still pressed on the issue. All I can say is lighten up a bit. Not everything, especially a ******* cartoon, is ment to take seriously.
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Sean
(@SwazHD) reported
Hey @hbomax, this show "FBOY ISLAND" that I'm sure is just a treat.. I couldn't help but notice that in the actual show they continue to actually say "F-boy" instead of **** boy. Has anyone ever actually said Fboy on Earth? Like the show is rated tvma. You can say **** boy.
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Yoyo 🌻
(@Itzzzyoyo) reported
The @hbomax app is the worst !! lol I can’t enjoy my shows 🥴
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Katey Amae
(@AmaeKatey) reported
Paid $15 for @hbomax today. I already cancelled my subscription so that I don't forget to next month. All the Roku app does is crash.
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Matt Mobley
(@Mattman07) reported
Who do I tweet at to make @hbomax work on @PlayStation 4?
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Citizen of Krakoa
(@PaOfKalEL) reported
@hbomax Nobody wants to see nor care. We don’t need any more directors redoing work because it was either subpar, meh, or trash the first time. Y’all need to stop this. If a movie comes out and is bad that’s it. We don’t get to redo movies. Move the hell on #ReleaseTheAyerCut
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Holli Schramm
(@HolliSchramm) reported
@Charliekap @HBOMaxHelp I have the exact same issue and it used to work perfectly. Such a pain in the ***
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Daniel Sanderson
(@danielsanderso4) reported
Really don’t know what’s going on. My @espn app and my @hbomax app will not open on my tv. Have tried several other apps and they all work.
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Mikequad
(@mikequad) reported
@HBOMaxHelp @EazySimba Yeah it does i reported this problem last night
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Nick
(@BawseNick) reported
@fboyisland @hbomax @NikkiGlaser This show looks terrible
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prabin
(@prabinDL) reported
Hey @hbomax wtf is the problem with your streaming. It fukin don’t stream. My TV froze 5th time while trying to watch a movie just in the past 2 weeks. Never had a problem with anybody else 🙄🙄😡😡
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Amber Cassell
(@AmberRCassell) reported
So is @hbomax ever going to fix the inability to stream downloaded content offline issue? It’s been over a year now…
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ArtVandalay
(@asdespain) reported
@HBOMaxHelp Why don’t you just admit that your app needs a lot of work? That’s what would help everyone
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David Panek
(@Dont_Panek) reported
@hbomax it’s impossible to watch a movie on your service, please fix it. The buffering is every 30 seconds
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Matthew Dudley
(@RK1RepoMan) reported
@hbomax @HBOMaxHelp the app does not work on roku anymore. I removed my roku from account re added. Uninstalled and reinstall. Try to watch anything I get three dots and nothing plays. Have to unplug my roku to get out of the app
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ang
(@lil__lambchop) reported
@HBOMaxHelp hi!! I removed the HBOMax channel from my roku, re-added it, went to system settings and checked for updates, restarted the system, checked the internet connection, and the app is still not working. I have tried 10+ times and it keeps crashing
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jaime
(@jaime78568967) reported
@HBOMaxHelp I tríed to subscribe me but you have problems into your system because it was not possible to do.
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Darianne
(@dhunt97) reported
@hbomax is the worst app ever, 0/10 would not recommend paying for it
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Tiffany H
(@Terrific_Tiff) reported
@hbomax hey, I have HBOmax through my internet provider. The app has logged me out on its own and will not let me log back on. I have verified I am using the correct information and uninstalled the app multiple times. can you help?
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Matt Nozedar
(@Noze_Knows) reported
@hbomax stays being the worst streaming service of all time
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Holli Schramm
(@HolliSchramm) reported
@HBOMaxHelp will the Roku crashing issue ever be fixed? Tried uninstalling, re installing and restarting and still getting crashed out. It restarts my insignia Roku tv each time. Why offer an app that doesn't work?
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raidou the eternal
(@albuuurto) reported
@hbomax PLEASE PLEASE PLEASE FIX YOUR APP ON THE PLAYSTATION
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Andrew Thomson
(@thomson1044) reported
@HBOMaxHelp PS4 app is not working. Open it up and almost immediately errors out. Everything is updated