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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in | |
| Aurora |
Buffering | |
| Portland |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Our Flag Means Death Frames
(@ofmdframes) reported
dear @david_jenkins__ @hbomax @wbd plz release Our Flag Means Death on insane quality 4k blu ray for reasons of I need to see every single pixel of every single scene in the highest definition imaginable p.s. - i heard cannibalism is on the table if this doesn't happen #ofmd
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J Parker
(@Jaye_Parker) reported
@hbomax is the app having issues at the moment? It’s telling me it’s having trouble communicating with the service.
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Dawn
(@mswingz) reported
@hbomax Did you finally fix the controls? So they go away like @PrimeVideo and @netflix? No one wants to have to get rid of them... Especially when binging a series. #hbomaxdDoesNotCare
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#ReleaseTheAyerCut 🇬🇧
(@Dough_boy91) reported
@DiscussingFilm Again, we need to see how this plays out but this is a massive headache/problem for all those who worked on #TheFlash and for @wbd This movie is possibly going to be plagued by bad press upon release. A smart move would be to put it straight on @hbomax
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Just Hoist It
(@AJS27) reported
@hbomax fix the autoplay issues!!!!
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Loaded Squirrel
(@LoadedSquirrel) reported
@hbomax The login process from new devices is inconvenient.
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Laura
(@LAURAMadewaves) reported
@wbpictures @hbomax Taking Amber Heard out of Aquaman2 would be another rule meant to be broken! We will not support an abuser, make your bed. @wbpictures #AmberHeardlsAnAbuser #AmberHeardlsALiar
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person
(@starbux4life) reported
@WestworldHBO @hbomax HELP ME PLEASE WHATS GOING ON 🤯🤯🤯🤯🤯🤯🤯🤯
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Mass. Chaos
(@MassChaosMusic) reported
@hbomax your app sucks on firestick. Everytime it times out I gotta force stop. Fix that **** so I can fall asleep with it on. Like every other app in the world
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Shaun
(@shamziman) reported
@HBOMaxHelp @MJLinderman The iPad app is extremely sensitive to internet connectivity & will hang indefinitely w/o it. It recently deleted all of my downloaded content mid transatlantic flight b/c it can’t deal w/ flight mode correctly Your developers have to know it blows. This is a mgmt issue @hbomax
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Kane K
(@kane7890) reported
@hbomax Your sign-up page is giving a "403 Forbidden" error
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giovanna altube
(@deafbird1) reported
Hey @hbomax I’m a huge potter head and hard of hearing and captions are not working on the secrets of dumbledore kind of hard to understand and disappointed
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John Constantine
(@MagicanMad) reported
@OSthatguy It’s only cuz I still think it has problems mate I still enjoy the hell out of it though, you see where they tried to make it dark and self reflecting and that’s why @hbomax @wbd need to #ReleaseTheSchumacherCut
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Igor Monah
(@MonahIgor) reported
@netflix @hbomax it's so little time left to save #Legacies actors and writers has so many ideas, fans want to watch it too, there 36k signatures and rising. Help us #SaveLegacies
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Jabb3rJaw 🦈
(@Jabb3rJ) reported
@hbomax is rebooting "house party"? Are they completely devoid of any original ideas? Awful. It's like that Chinese guy in Rush Hour 2 singing Michael Jackson. Destroying a classic.
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Big Harry Boss
(@bottygerjoe) reported
@donnyc99 @hbomax Game pass doesn’t work natively on Steam deck. I’m already in GP and I’m locked in for a while yet. Now I can play those on the go without the need for internet connection.
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Lucie
(@2liv23) reported
Please keep tweeting #savelegacies to @netflix @hbomax or @PrimeVideo to help them save this show and this franchise. We need a season 5 and 6.
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Knight 🏳️🌈
(@knight_fury29) reported
@hbomax God awful movie
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hyonene STREAM DEEP
(@hyonene) reported
@hbomax @baboonaboo work…..
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Misty Dawn 🌻
(@AuroraNebulosa) reported
@HBOMaxHelp Sorry, but, that’s my problem. I was trying to select a plan on the iOS app IN ORDER TO create an account in the first place, so I currently have no e-mail address associated with any account.
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Tyler?
(@tiiillleerrr_) reported
@420gurru @hbomax I have this problem too man it ain’t just u
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Always Hold On To Smallville
(@alwaysmallville) reported
@TheGothamite @WBHomeEnt @hbomax “Back to work…ED-WARD!” is a go-to for me.
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mashashilo
(@mashashilo1) reported
@LAYS @hbomax Look of the groom at the bride when she came in in a white dress and with her father. And throwing a bouquet but I don't know why it doesn't work. It should.
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Tongo Bozzie🍹🚬°•.•*
(@Noneofthemknew1) reported
@wbpictures @hbomax Fired Johnny Depp for something he didn't do. Kept abuser HEARD, won't do anything about a whole societal issue Ezra Miller. - wb can just show their films to themselves and be proud of enabling abusers.
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Southcaliguy87 #ReleaseTheAyerCut #TheSnyderVerse
(@DarkKnightsFan) reported
@poisonXrogue @hbomax I use to have the same problem... None of the other content on its platform ever gave me issues or errors.... Only when I played ZSJL did it freeze or stop working, etc. I gave up on it and just bought the 4K DVD.... Smartest decision ever!
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DP
(@DollaDeeP) reported
@ronbickdig69 @HBO @hbomax Terrible.
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Tyler M. Spicknell
(@TSpicknell) reported
from
Lawrence, Indiana
@JNichole0193 @hbomax He didn’t work on Aquaman.
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Lucie
(@2liv23) reported
@netflix @hbomax @PrimeVideo Please help us to save Legacies for Season 5, the fans of Legacies and TVD franchise are so loyal and won't stop until you renew Legacies, we want a season 5 so badly the ratings are increasing each week please #savelegacies.
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Alex Bal
(@AlejandroLXXXIV) reported
@hbomax Is the app working ? My other apps work except for HBOmax.
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RnB728 (Asst. to the Regional Commander)🏈♥️💛
(@RnB728) reported
@ambern0el @HBOMaxHelp Been DM’ing with a couple HBO HELP REPs that are looking into, no fix yet. None of the troubleshooting tips they have at the moment have fixed it. Will post here if I find anything else out.