HBO Max status: streaming issues and outage reports

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 24, 1:20 PM EDT	0	0
Apr 24, 1:40 PM EDT	0	0
Apr 24, 2:00 PM EDT	0	0
Apr 24, 2:20 PM EDT	0	0
Apr 24, 2:40 PM EDT	0	0
Apr 24, 3:00 PM EDT	0	0
Apr 24, 3:20 PM EDT	0	0
Apr 24, 3:40 PM EDT	0	0
Apr 24, 4:00 PM EDT	0	0
Apr 24, 4:20 PM EDT	0	0
Apr 24, 4:40 PM EDT	0	0
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

Buffering (35%)
Sign in (31%)
Playback Issues (15%)
Crashing (14%)
Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Brie	Sign in	6 hours ago
Krefeld	Sign in	4 days ago
East Moriches	Sign in	5 days ago
Baltimore	Crashing	6 days ago
Greenwood	Sign in	6 days ago
Odenton	Video Quality	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

Alex Schumacher (@AlexSch23460780) reported 3 minutes ago
@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
Black Bruce Wayne (@GodsGift2uWomen) reported 4 minutes ago
@hbomaxhelp @aylissar Same here! I need help
ShaneSays (@ShaneSaysFF) reported 6 minutes ago
@BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster
Joe Pearson (@JoePearson44799) reported 9 minutes ago
@hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?
ethan (@dcjaybin) reported 15 minutes ago
@hbomax @HBOMax_UK if we complain enough will u fix if pls
Sdot 😵‍💫 (@The_StevenHo) reported 18 minutes ago
@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
Brent A. Williams, MD (@BrentAWilliams2) reported 19 minutes ago
@ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!
EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 19 minutes ago
@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
TomTom (@tleeinlonoke) reported 20 minutes ago
@hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.
the desert is chilly in the winter☀️ (@VegasMapleLeaf) reported 24 minutes ago
You know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us
Sir Clapton Terrier (@claptonterrier) reported 24 minutes ago
@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
Spencer (@CatDadCards) reported 26 minutes ago
@USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?
blah blah blah ok nice 👍 (@Markfel49566643) reported 27 minutes ago
@sky @hbomax sky login process please
Alfred (@ADlDAS5150) reported 28 minutes ago
@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
Mr. T-1000 (@BubbaGimp79) reported 28 minutes ago
@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
U Mug (@HardingJay1981) reported 31 minutes ago
@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
Investigation Discovery (@DiscoveryID) reported 32 minutes ago
She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere
parsifal&emmenthal (@Vafudhr) reported 32 minutes ago
@TiloSnr @hbomax That's not how Green Lantern Rings work.
Newt1970 (@Newt19701) reported 35 minutes ago
@PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on
David Ibe (@cyberibe) reported 35 minutes ago
@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
Synchronicity (@74Synchronicity) reported 37 minutes ago
Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
thinksojoe (@thinksojoe) reported 38 minutes ago
I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.
Sterek Gaming (@SterekGaming) reported 39 minutes ago
Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax
Gary Bibby (@garybibby) reported 40 minutes ago
@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
maul (@tjmadden412) reported 46 minutes ago
@hbomax @HBO The Pitt is the WORST show on TV. No contest
Mike Cilly (@Mcil9518) reported 48 minutes ago
@Jonnz5Jonn @JamesGunn @hbomax The tagline goes against how Green Lanterns work this isn’t a hard concept to grasp
Steveg561 (@SteveG561) reported 50 minutes ago
@hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!
Onur Ç. (@BlackmaxOnur) reported 54 minutes ago
@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
maligator (@kohoccm) reported 58 minutes ago
@LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.
Skyler Daredevil Spoilers (@HorrorFanSky) reported 59 minutes ago
@JamesGunn @hbomax Awful tagline