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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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James McDougal
(@j_mcdougs) reported
The @hbomax tv app is maybe the worst app in the world it maybe works 2/10 times
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Kelly Criterion Eng
(@boomereng) reported
@hbomax fix the app stupid!
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Hung Lean
(@RealFuckinNice) reported
@hbomax Stop running your scheduled tweets and fix the ******* app
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***** Libre 🇳🇬 🇺🇸
(@NegroLibre1) reported
@hbomax Lol your servers must be acting up
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Christian Rich
(@christianrich1) reported
death, taxes, the @hbomax app not working on a huge season finale
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Alex P.
(@alwaysinblack87) reported
@hbomax The episode is not on my tv yet. I see others are reporting the same thing. Are you guys having issues?
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Success
(@successtheman) reported
@hbomax Fix your provider login
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Aitor
(@aitorgonzalez) reported
Anyone having problems with @hbomax streaming? It continuously stops… terrible experience
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Rachel
(@heyimrachelcook) reported
@hbomax why are you not showing the season finale yet the ongoing broken pause button saga is one thing but c'mon
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YourScheid
(@YourScheid) reported
Is anyone else having this same issue with @hbomax putting subtitles on automatically every time?
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𓋼
(@raraanse) reported
@hbomax why don’t u work
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barney_trouble
(@BTrouble86) reported
@HBOMaxHelp @ChaotiCliqueMom Succession season finale is not showing on hbo max. PLEASE FIX
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seasonal affective babushka
(@Jezebirb) reported
Great to know I’m not the only person who isn’t seeing the Succession finale on their app. Quality work from, @hbomax.
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Rachel
(@heyimrachelcook) reported
@hbomax @succession no it isn't! it's not working
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Anubis #BlackLivesMatter Brutus
(@anubisbrutus) reported
@howtojohnwilson @hbomax Great episode in parking. So funny, but parking isn't egalitarian. These people are so entitled. In Washington Heights, there are blocks of cars that never move. They basically own these spots and work in leave with traffic agents and sanitation. Fun show though!
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little lord fuckleroy
(@whatsCucciO) reported
from
Hoboken, New Jersey
Congrats to @hbomax for once their app didn’t crash (..yet) during a big time finale
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Helen Kim
(@helenkimgc) reported
@betterinjeans It is the worst TV app ever! Why don't they fix it?? @hbomax
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Aitor
(@aitorgonzalez) reported
@kyjablue @hbomax Ouch. Really bad experience. Not having those problems with other platforms?
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Rachel
(@heyimrachelcook) reported
@jessearmstrong1 pls yell at @hbomax they have a zillion dollars but can't do basic stuff like post the show when they said they will. it's not working they're sabotaging your brilliant show!!!
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Robert Kahn
(@RobertKahn) reported
@hbomax Guys, the live Tweeting spoils the @succession finale for *thousands* of subscribers locked out by your app. Can you please acknowledge the problem?
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Rachel
(@heyimrachelcook) reported
@hbomax @succession still not working fix your **** pls @netflix more evil but they do not have these baseline tech problems
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Owen
(@ouueinn) reported
@HBOMaxHelp i cant get online to watch #SuccessionSunday " Can’t Connect" "We’re having issues connecting to HBO Max right now. Please try again. " is the message I keep getting...... Help?
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Hallie Parker
(@HallieParker__) reported
@succession @hbomax Why can’t I play the latest episode?! I can see it listed at the top but no play button (just a trailer) and it’s not listed when I scroll down and see the other episodes!!! Help!
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lauren
(@laurenhannel) reported
@hbomax @succession yeah um why did it prompt me to upgrade my plan and STILL not work? is your app another failed roman roy tech project?
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Success
(@successtheman) reported
@hbomax Fix your provider login
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Bob Oder
(@oder_bob) reported
@hbomax @succession Nope i cant find the new chapterrr FIX ITT
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lauren
(@laurenhannel) reported
@AGRIMMONE @hbomax same!!! I even upgrade to ad-free just to watch this and it’s STILL not working
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Laura Grunke
(@elizabethlaurag) reported
@hbomax what is going on? I have a subscription thru AT&T and all of a sudden it’s saying it has expired and is not working. I have tried logging in on a browser and the app. It just keeps sending me in circles, logging in over and over
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Jared Bell 🇺🇸
(@jaredadairbell) reported
@hbomax y’all need to fix your app software on tv’s. I can’t play anything.
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Jim Jardashian
(@Jrancich) reported
@mexicangirl97 @hbomax @ATT I’m having the same problem