HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/07/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoZapopan Sign in
United StatesWoodland Sign in
United StatesOrlando Playback Issues
United StatesSaint Paul Video Quality
United StatesSeattle Sign in
United StatesChambersburg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • VenusPallas7 Venus Pallas (@VenusPallas7) reported

    @HBOMaxHelp please fix your streaming service. You need more servers to accommodate the people watching at certain times of the day/night. Also generally a lot of glitches. This has been happening for a long time. You cost too much for this to happen.

  • sandypawsblack8 s (@sandypawsblack8) reported

    @HBOMaxHelp This would be a bigger issue for me if I ever opened personal mail….

  • demgal2 DemGal (@demgal2) reported

    @HBOMaxHelp Yep, I got that one. No problem ... just deleted and figured it was a mistake.

  • that_lefty_joe Joe the Vaccinated Mask-Wearer (@that_lefty_joe) reported

    @homecourt321 @HBOMaxHelp 2) The school is not paying professors or other staff to perform education duties. That means the student is paying to do work, but not get formal training on the work.

  • beans4028 who cares (@beans4028) reported

    @HBOMaxHelp I have Max right now in the US. I know you guys are launching in Latin America later this month. I was wondering if I go to Mexico in July, will I still have access to HBO Max? (Does it work like Netlfix where it switches you to that country's catalog?)

  • Michelle0732 Michelle Richards 🇱🇷❤ (@Michelle0732) reported

    @lindseyVEVO @HBOMaxHelp I'm sorry about you been hack, i know someone that csn help you recover your account back contact him immediately on Instagram @Brain_hackers he helped me recover mine.

  • ASH_xk AB (@ASH_xk) reported

    @HBOMaxHelp PLEASE FIX YOUR REWIND AND FF FUNCTION ASAP.

  • ramseybaluch Asad Ali (@ramseybaluch) reported

    @MicheleRivaCode @hbomax @ViacomCBS Twitter Made that funny but also highlighted a management issue, why did the intern had rights and access to something that was on production. Also the whole confidentiality thing applies here for an intern, such access should be given to a Permenant engineer on job.

  • LDT_LBC1 LD_LBC (@LDT_LBC1) reported

    @hbomax If only the app would work!

  • jmwolf91 JMWolf91 (@jmwolf91) reported

    @HBOMaxHelp Hey tell the intern it could always be worse. I once rebooted half of our production server environment on a work day! Accidents happen it is about what you learned and how you handle it.

  • GHJH769 @PHILIP❤️🇱🇷❤️ (@GHJH769) reported

    @lindseyVEVO @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account

  • SieberTimothy Random Portland Guy (@SieberTimothy) reported

    @jaylynstoesz @HBOMaxHelp My boss used to similarly tell me, “the only people not making mistakes are the ones not doing any work.” 20 years later, I still use that line.

  • kneelaa nai💫 (@kneelaa) reported

    @hbomax can y’all please fix your website, i can’t even make it a whole episode of friends before it crashes

  • that_lefty_joe Joe the Vaccinated Mask-Wearer (@that_lefty_joe) reported

    @homecourt321 @HBOMaxHelp 4) The employer is receiving work for free, or given overhead costs, for a reduced price. This is direct wage theft.

  • kfaddot CHUU chuu (@kfaddot) reported

    @hiyascout @HBOMaxHelp have they resolved your problem?

  • mogulegghead leslie knorp (@mogulegghead) reported from Houston, Texas

    @HBOMaxHelp Dear Intern, One time I got caught watching porn at work. By my boss.

  • supermills OldGloryRobotInsurance (@supermills) reported

    @Anziano8 @Caissie @HBOMaxHelp I joke, but I've been there, when trying sometimes it IS work.

  • pixiedrm21 pixie🏳️‍🌈 (@pixiedrm21) reported

    @HBOMaxHelp dear intern, you’re doing great. much greater problems have arisen from much bigger issues. in all honesty, it wasn’t even your fault. you showed a flaw. you work for HBO! we’re all rooting for you. -someone that doesn’t use HBOmax

  • katyavilgelm katya vilgelm 🥀 (@katyavilgelm) reported

    @pinkrocktopus @HBOMaxHelp @TheAtlantic Misspelling hers this entire time! I felt awful hahaha.

  • Hoey1 Joey (@Hoey1) reported

    @HBOMaxHelp Dear Intern, I was doing some database work for this insurance pricing software and I was running tests. I accidentally added a zero to bamboo flooring in ****. That item went from $50/sf to $500/sf for 6 weeks. It also messed with materials futures on stock markets

  • evil_bastard Evil Bastard (@evil_bastard) reported

    @DonCheadle @hbomax If you don't know how to research and find credible sources, you must have had terrible teachers in High School.

  • robby1066 Robby Macdonell (@robby1066) reported

    @laukidh @HBOMaxHelp So many of the replies in this thread hit home, but the realization that I'm not working in the browser/terminal tab I thought I was is a special kind of horror!

  • MyFrogCroaked Dr. Jonathan Kolby (@MyFrogCroaked) reported

    @becomingcliche @HBOMaxHelp Thank you! It was certainly a worst case scenario, but I'm grateful that all the safety protocols in place worked out, and I still have my hand :)

  • meghannirl Meghann Robinson (@meghannirl) reported

    @HBOMaxHelp This thread is making me feel better about the time I merely overslept for a work appointment that’s been weighing on me for years

  • xalosrene Rene Reynoso (@xalosrene) reported

    @HBOMaxHelp Fix your freaking speed

  • MartinKrohn3 Martin is sick of christian extremist terrorists (@MartinKrohn3) reported

    @daenney @HBOMaxHelp Are you in charge of building the "recommended" lists for me? Please fix it! My kitchen device played backyardigans THRREE times as a joke and now everything is hosed!

  • thedavyg Dave (he/him) (@thedavyg) reported

    @HBOMaxHelp Stuff happens. I am a happy @hbomax subscriber and appreciate the occasional error or perfunctory goof-up.

  • correianbbq Jonathan Correia (@correianbbq) reported

    Dear intern @hbomax , My first time as a PA I was put in charge of DIT. There was a technical issue that I didn't have the knowledge to fix and ended up losing 1/2 of a days footage from the main camera. Producer said I lost $1 million dollars worth of footage.

  • farhanible Farhan Nearhan ❼ (@farhanible) reported

    @0x7eff @hbomax we’ll fix your integration tests if you make this happen.

  • scottinclearh2o Scott Smith🌈 (@scottinclearh2o) reported

    @HBOMaxHelp Why do I constantly have to reinstall HBOMax? I've had to reinstall it in the middle of a movie or just hitting "home" button to find something else to watch to keep the app working. I don't have that problem with Netflix, Prime or Hulu.