Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Crashing (32%)
-
Sign in (31%)
-
Buffering (18%)
-
Playback Issues (17%)
-
Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Omaha |
Sign in | |
| Kennewick |
Crashing | |
| Bluffton |
Buffering | |
| Lincoln |
Playback Issues | |
| Cypress |
Playback Issues | |
| San Francisco |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott
(@ScottKline15) reported
@hbomax why is it every time I use your service, it is choppy and stops every 15 seconds? Every other streaming service doesn’t have this issue... #poorquality #myinternetisfine
-
Daniel
(@Anubis214) reported
@hbomax I'd be watching the rest of it if your videos would work
-
RG_159
(@159_rg) reported
@BobDigi69 @hbomax Don't think they want a new Game of Thrones. I think they want to overload audiences with pretty fight scenes, atrocious story telling because the writers have to dumb stories to rush ahead, with under 120minute runtimes. McDonalds quantity, not quality. Conveyor belt of movies.
-
Anthony Craft
(@AnthonyMCraft) reported
Anyone else having streaming and sound quality problems on @hbomax ? All others are working as expected...
-
Atreus
(@Atreus41878825) reported
@HBOMaxHelp Fix the a aspect ratio! 4:3 looks like garbage
-
Knight Hawk
(@KnightHawk882) reported
@hbomax Buffer buffer buffer, please stop the buffering or give me a refund
-
adehen
(@adehenpop) reported
@hbomax. The hell the happen to servers mannnnnn
-
Scott
(@ScottKline15) reported
@HBOMaxHelp I tried all of the recommended actions and it did not fix the issue.
-
Ben Kolodzinski
(@brkolo) reported
In a world where I can stream live content to my phone, over data, while in the middle of a concrete building... it’s funny that @hbomax does nothing but buffer every 30 seconds while connected to actual internet. Really breaks up the fluidity of a fight scene! Well done! 🙄
-
smallz
(@drb_hxc) reported
@hbomax fix the god damn servers already. Maybe knowing a major movie like @MKMovie, y’all would have stressed tested a little better.
-
save the planet yo
(@thatmcgrittle) reported
@HBOMaxHelp I tried Android HULU mobile app and a LG smart TV HULU but it didn't appear on either. Thank you for the help, I'm not sure what I'm doing wrong and would love to watch the movie
-
CollectHorror
(@HorrorCollect) reported
There was also a gray line going down the side of the screen for the entire movie and it would not go away. Very weird. We checked our other Smart TV apps and everything else was normal. I would love to know if anyone else watching @MKMovie on @hbomax had these problems today.
-
Atreus
(@Atreus41878825) reported
@Axetrax @HBOMaxHelp I have a Samsung Q60T 4ktv and the app has a weird white bar at the top right of my TV. It's the only app I have problems with. 4:3 ratio on mortal kombat looked terrible
-
adehen
(@adehenpop) reported
@HBOMaxHelp. I keep getting an error when opening HBO max ... are the servers down?
-
Wes Whitenight
(@wwhitenight) reported
Hey, @hbomax, real quick; your streaming design is infuriating. Fix it, ya know...?
-
Chad Campbell
(@thepiecesmatter) reported
@HBOMaxHelp at what point do refunds start being given for the now months long issue with the @hbomax app on Samsung TVs? It's frustrating seeing that HBO Max charge from Samsung each month and the white line remains over and over.
-
GameRoomOrlando
(@GameRoomOrlando) reported
@XavierCollinNZ @HBOMaxHelp Yes I am also having the same issue on my Samsung TVs
-
kyleroemer
(@kyleroemer) reported
@HBOMaxHelp - #hbomax is not working with new releases. If you market and push big features, your tech has to meet demand, and you are not.
-
Chad Campbell
(@thepiecesmatter) reported
@hbomax at what point do refunds start being given for the now months long issue with the app on Samsung TVs? It's frustrating seeing that HBOMax charge from Samsung each month and the white line remains over and over.
-
Temecca 😏
(@RustTemecca) reported
@hbomax is anyone else getting error messages? We are about 30 minutes in and it’s given us an error message and froze twice.
-
james gaccione
(@gaccione_james) reported
@HBOMaxHelp youre ridiculous. its impossible to watch your movie right now. hype up something as big as Mortal Kombat and have it buffer for everyone trying to watch it alone or with people. clearly others have said something fix it and don't reply with some half *** excuse.
-
Kyle
(@Kyle97867080) reported
@hbomax can you get your ******* servers in order so mortal kombat doesn’t freeze every five ******* seconds? Thanks
-
CollectHorror
(@HorrorCollect) reported
Quick question: Does anyone else have sound issues with the @hbomax app on their TV? We have a sound bar and even at full volume the audio for Mortal Kombat was extremely low. Kinda ruined my experience, to be honest, and we had the same experience with Wonder Woman 84.
-
The Masked Reviewer
(@maskedreviewer) reported
@HBOMaxHelp why won’t the audio for mortal kombat work on my lg oled and soundbar combo. Other programs on HBO max work fine. Tried it on other devices like my phone and another tv.
-
StrangeTrip
(@StrangeTrip2) reported
@hbomax So why can’t I even load your app? Amazon works, Netflix is work just get an opps message selecting anything
-
bored
(@boredomandpain) reported
@HBOMaxHelp UMMM HELLO YOUR VIEDO SERVICE NOT WORKING,,,,...................................... IT KEEP LOADING TRYUING TO WATCH GAME OF THROM AND IT NOT WORKING.... WHAT THE FR*CK
-
Boss ™️
(@iamsable3000) reported
Excuse me @hbomax trying to watch mfn mortal Kombat and this freaking error message keeps popping up 🤬🤬🤬🤬
-
Michael Kistner Jr.
(@Rachet20) reported
@HBOMaxHelp I can’t fill screen on iOS? There’s no longer a button for it. Is there a fix for this coming?
-
Stefan Mersch
(@merschplaysbass) reported
@hbomax Resolution looks awful on my screen. Entire movie looks squished.
-
jason chaffin
(@jasonchaffin5) reported
from
Redondo Beach, California
@hbomax why is the sound quality on PS4 absolute trash? It completely cuts in and out. I just subscribed today and already regret it.