HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (25%)
- Playback Issues (25%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Krefeld
|
Sign in | 2 days ago |
 East Moriches
|
Sign in | 2 days ago |
|
Baltimore
|
Crashing | 3 days ago |
|
Greenwood
|
Sign in | 4 days ago |
|
Odenton
|
Video Quality | 6 days ago |
 London
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Rose (@gayjatzby) reported@moth3rhahn @hbomax I mean if you’re just looking to watch all of it, I may or may not be able to help with that 👀🤫
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coach mack (@onceugomack) reported@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
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RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported@hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Tim (@Mayrit77) reported@bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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katie Henderson (@katiehe201587) reported@hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.
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angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
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Christy Massey (@Christy82635445) reported@hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!
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SirCumference 🍉 (@SirCumf) reporteda nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something
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Gerald Preston (@Ger_Pres) reportedFFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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Vertrees (@vertrees) reported@hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan
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Rajiv (@TheRajiv8) reportedI hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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🐈⬛ (@Sammycat41) reported@addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear the Pitt is the only reason I paid for this subscription
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Spencer (@CatDadCards) reported@USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?
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Republican No More (@SadRepublican75) reported@hbomaxhelp Your stream sucks fix it!!!
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steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
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George McGaffin (@GeorgeMcGaffin) reported@hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?
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Λ L I . K Λ 🇮🇷 (@AliKa_213) reported@hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !
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Frank Castle (@MrSpacely313) reportedI’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Cory (@trumarvel) reported@aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience