HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (27%)
• Sign in (22%)
• Crashing (10%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	23 hours ago
Hilton	Buffering	4 days ago
Jordan	Buffering	4 days ago
Boston	Sign in	6 days ago
Omaha	Buffering	9 days ago
Birmingham	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew Griffin (@VenusHeadTrap) reported 4 minutes ago

  @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

• 
  katie Henderson (@katiehe201587) reported 5 minutes ago

  @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

• 
  David Ibe (@cyberibe) reported 5 minutes ago

  @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

• 
  mark mcneilly (@mcneilly_mark) reported 8 minutes ago

  @hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others

• 
  Aaron Lassiter 🌵 (@aaron_lassiter) reported 9 minutes ago

  @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

• 
  Kayfabe Court (@KayfabeCourt) reported 12 minutes ago

  @hbomaxhelp fix the audio on AEW revolution

• 
  Virtual Photographer...sometimes (@mangAman_vp) reported 13 minutes ago

  @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

• 
  ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 17 minutes ago

  @hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.

• 
  Marly (@marheaux) reported 20 minutes ago

  @hbomax this better be gay AF or we gon have a problem

• 
  tommy (@alphamaletommy) reported 21 minutes ago

  @AewMarksman @hbomax I’m having the same issue, please message me if you figure out a solution

• 
  Leah/Blood (@BloodyP9075) reported 21 minutes ago

  Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

• 
  ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 24 minutes ago

  @hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.

• 
  Texas Bob (@BasedBob210) reported 25 minutes ago

  @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

• 
  Miku (@canthinkofaidea) reported 28 minutes ago

  @hbomax Fix the Aew stream wtf

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 29 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  RubenOnRodeo (@RubenOnRodeo) reported 35 minutes ago

  @aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me

• 
  Synchronicity (@74Synchronicity) reported 37 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  Jay Will (@Jay1RSF) reported 38 minutes ago

  @hbomax Looks terrible

• 
  TheGreatBabu (@TheGr8Babu) reported 39 minutes ago

  Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

• 
  M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported 39 minutes ago

  @hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒

• 
  thinksojoe (@thinksojoe) reported 40 minutes ago

  I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

• 
  Michael Shilling (@MikeShilling) reported 40 minutes ago

  @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

• 
  George G (@GeorgeG92483038) reported 42 minutes ago

  @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 47 minutes ago

  @hbomax what's wild is... he never got "a little help" because when Robby came out it was still lying on its side 😭

• 
  Deez (@EvolDeez) reported 47 minutes ago

  @hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city

• 
  star (@piningmygrove) reported 48 minutes ago

  @hbomax his legs are so long help

• 
  Jason Ader (@TheJasinator) reported 49 minutes ago

  How to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

• 
  T.C. (@bestbatmachine) reported 49 minutes ago

  @hbomaxhelp @hbomax The PPV stream would not work on my LG smart TV. It did work on my phone, but I'm not watching on a tiny screen. Any help would be appreciated

• 
  Synchronicity (@74Synchronicity) reported 53 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  Sarah Sutphin (@SarahSutphin4) reported 58 minutes ago

  @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.