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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (31%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Hague |
Playback Issues | |
 Paris |
Buffering | |
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Piotr Skrzynski
(@skrzynski_piotr) reported
@hbomax The main problem of hbo is that it does not treat people seriously, all movies are done here the same known character, story good against bad , good wins in the end with one obstacle.. people want more, there are many good movies , pls try to follow a bit netflix or canal plus
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Holly, Gentlethem Pirate 🗡🏳️🌈
(@chaoticute) reported
@laurabaerart You can definitely turn on captions in the @hbomax app! If it’s not working, you may need to update your app. I hope that helps!
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PATS IN THE BELFRY
(@pattyfuego) reported
@JoshuaConkel @hbomax I would take off 3 days from work and binge the entire series, pls make this happen @hbomax
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Harrod 🇺🇸
(@Harrod_USA) reported
@hbomax simply terrible, on this special weekend nothing new that is good to watch, thinking on canceling my subscription 🧐 #HBOMax
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IHadSuchHighHopes
(@comedianpreach) reported
@WB_Animation @hbomax @wbd I don’t know don’t who told y’all #YoungJusticePhantoms need d to have all these real world issues in it…but give them a raise IMMEDIATELY. This is what animation should be..
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j⭕️elle (they/them)
(@theBigJoelle) reported
@HBOMaxHelp I have a Roku Smart TV and the closed captions either appear sporadically or they do not show at all. In particular, the English closed captions for Our Flag Means Death are nowhere to be found 👀 I have turned the subtitles off and on several times, didn’t fix it.
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Thirdy ⚠️
(@thirdyperdy) reported
@hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.
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noelle marie🌻
(@MlleJoyeuxNoel) reported
oh my gOD JUST RENEW IT ALREADY like what else do you WANT from us @hbomax there are THOUSANDS of fics on ao3 and HUNDREDS of work of fanart created in less than 6 weeks WHAT is the hold up do you even KNOW HOW HUGE this is????? jusT RENEW IT ALREADY OMFG #RenewOurFlagMeansDeath
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Do Not Perceive Me
(@dltltrr) reported
Why is @hbomax the worst ******* streaming site to log in with
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Glassman
(@Sey390) reported
@billmaher @hbomax No thanks. Way too much ego and not enough empathy. It doesn't work as you become elderly and selfish.
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j⭕️elle (they/them)
(@theBigJoelle) reported
@hbomax fix ya damn closed captioning on @Roku 😤😤😤
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Jeff 🌻
(@jephilip) reported
Hey @hbomax, why does the updated version of your app automatically skip to the next episode before the scene after the credits?! Is there a way to click out of it on an AppleTV? I’ve tried every button and none work.
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Kelley Bouchard
(@KelleyBouchard) reported
@hbomax actually had to search for @billmaher #adulting tonight. How is it not promoted on your home page? Still doesn’t come up in your search field. Your marketing dept need some help?
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Robert Thornburg
(@robertthornburg) reported
Dear @hbomax , great job fixing the subtitles for episode 3 of "Superman & Lois". It only took 6 months. Now can you fix the rest of the series?
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Sunny Days
(@XoXoSunnyDays) reported
@HBOMaxHelp why is it saying this for every single show I try to watch? "Title not available." Or "error loading"
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jaime | christmas duckling 🐥❄️🎄
(@snoopypez) reported
I love how I am an idiot and am too scared to follow pirate show people in case The Worst happens @hbomax please #RenewOurFlagMeansDeath finally!!!!!!!!
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Bringmethehorizondude
(@AlexDeleon93) reported
Can @DCComics and @hbomax release The Batman before the weekend is over so I can make my family watch it before they go back to work and school.
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carson 🦚
(@__carson) reported
@HBO @hbomax Bill Maher is the worst thing about HBO and I’m including the functionality of HBO Max.
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Dean Visor
(@HST_Ph19) reported
@PMSchumacker @hbomax Hopefully it's better than the mess that was season 2. Such a drop in quality compared to season 1
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Zoë (Our Flag Means Death obsessed currently)
(@alias_petrichor) reported
@david_jenkins__ @phildonephy Sounds like yet another reason to #RenewOurFlagMeansDeath , @hbomax. Not enough romcoms, this person says! More OFMD can help fix that.
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Shåneskin 🥀🏴☠️
(@twilitplaid) reported
from
Manlius, New York
It’s just such an awful feeling. I feel the same heartbreak as them and I feel the pain daily and I can’t do anything to resolve it and @hbomax is taking 10,000 painful years to #RenewOurFlagMeansDeath this is how I die
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Danny Kane
(@hurikane627) reported
Oh. And don't even try to say it's because too many people were using it at once. I love u guys. I want u to succeed. Your quality of programming is excellent. Was just much easier to watch on @hbomax
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Lynn Usher-Cavaliere
(@lusher61) reported
The stupidest @CHANEL commercial keeps messing up my @hbomax . HBO please remove one of the worst commercials ever.
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david norman
(@thedavidnorman) reported
@GameTheoryHBO @SactownBlue @hbomax how did you think they got hired? Have you seen Shannahan’s resume before going to work for daddy?
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Lot Jesus 🤳
(@JesusHSchvice) reported
@hbomax why is the app not working?
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leninslawyer
(@leninslawyer) reported
@JoshuaConkel @Srirachachau @hbomax it’s like on the verge of impossible. the rights are split into several parts and i believe that there’s someone who owns one aspect (maybe cryptkeeper) that just refuses to work with anyone
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ArcFlash
(@sandybeacher10) reported
@HBOMaxHelp maybe consult with literally any other streaming service! i have zero problems with every other service but EVERY DAY ALL DAY have issues with yours freezing on different tvs so i know it's not my tv or my service...
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Thirdy ⚠️
(@thirdyperdy) reported
@HBOMaxHelp @hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.
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Darryl A Fuller
(@ChefDarrylf) reported
@YJWiki @hbomax It wont play for me? Anyone else having this problem
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T✨
(@tiaradanyel_) reported
Why do y’all have “Ad Different World” so out of order at the end of the last season @hbomax ?!? Fix that! Those episodes are from other seasons…it ends with Ron who hung them leave. There shouldn’t be another episode coming on afterwards