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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Video Quality | |
 Berlin |
Buffering | |
| Brandenburg an der Havel |
Playback Issues | |
| Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Payment 🇺🇸🇮🇪🇪🇺
(@alex_and_harley) reported
@HBOMaxHelp @ababytino They always write on here to help, but it never solves a thing. I usually switch over to regular HBO on the tv, but I miss out on a lot of the shows I want to watch that are only on HBOMax.
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Ligma Variant
(@sweg0l) reported
@hbomax your **** doesn’t work on Roku TV.
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Jess
(@jessxahh) reported
@HBOMaxHelp 1959 film** typo. But seriously it won’t work anywhere and it’s advertised being on your app.
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Brandon Notar
(@BrandonNotar) reported
@sablebender @hbomax It swings back and forth for me being the best and the worst. Great content, bad user experience
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Favour Frank
(@pweedie_favour) reported
@wphughes @hbomax The issue of the accounts getting disabled or hacked is very frustrating and annoying especially when no respond and help from the support team whatsoever I couldn’t wait no longer so I reach @unitech_meta on Insta and they got me back my hacked account.
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Michael Roberts
(@Michael88859505) reported
@hbomax reliving my childhood watching Rush Hour. There is a scene where Carter and Lee walk into the bar and Carter say "what's up my *****?" to one of the guys, however your subtitle reads "what's up my nigg*r?" Please fix it.
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Anna Stokkebye
(@AStokkebye) reported
@HBOMaxHelp I can't find HBO Max under apps for install on a @SamsungTV in the smart hub. What gives? I know it used to work just fine but now I can't even find it...
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T o n y G e e 🅣
(@theTonyGee) reported
from
Los Angeles, California
Is it just me or does @hbomax have the worst UI out there?
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DK 🇺🇸
(@iamdavidkill) reported
@hbomax Fix your app
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Crazy Man
(@MjBadAzz) reported
Anyone else having issues logging into their @hbomax ??
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Alexis Payment 🇺🇸🇮🇪🇪🇺
(@alex_and_harley) reported
@ababytino @hbomax It’s the f’ing worst. So so awful. It crashes all the time and the layout is trash.
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Tom
(@Tmlmbrdo) reported
@hbomax fix the “cannot play this title” already
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Jess
(@jessxahh) reported
@HBOMaxHelp I’m trying to watch the 1949 Film “North by Northwest” and it won’t play on the HBOmax app. An error keeps popping up. I tried my phone, smart tv, and tablet.
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SemperSaint........ Ask the Gunny
(@sempersaint) reported
@ababytino @hbomax I access all those services via ROKU, and rarely have problems. Either that has something to do with it, or I’m just lucky :)
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nosober sane
(@NosoberSane) reported
@wphughes @hbomax In my honest opinion, I think there's a good chance of recovery, I suggest you reach out to @cyberworldsec on Instagram or Twitter they helped me recover my account which was blocked a week ago, pretty much the only viable option you've got they can help you out
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lil bit
(@robynayanna) reported
@__TaJara @hbomax they app janky asf and they refuse to fix that mf!
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Queen Daij👑
(@Domonique6018) reported
@hbomax PLEASE FIX YALL WEBSITE. I can’t even rewind without the whole dang on show just stopping and going black.
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Dennis Sanchez
(@Dennis_NJ_FL) reported
@fred_guttenberg @TPOFMovie @hbomax Where do you people get your information? He bought his gun with his Covid check. He was not the only one with a gun. He was chased and threatened before he shot his attackers. Why do uninformed people try to cause problems if they didn't even watch the case.
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steve carter
(@steveca61342202) reported
@hbomax is by far THE WORST APP constantly freezing up to no end ugh!!!! Hate it!
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GUN_Vanguard Ressurected
(@GUN_Vanguard) reported
@ababytino @hbomax It's improved drastically, in my experience, but yeah, at one point, it was practically unusable
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Cherry Blerd Fangirl
(@cherry_LA) reported
@Blackamazon @hbomax Have you seen AMC+ it’s so terrible how can you have a streaming with such awful interfaces
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DaVainOne 🦩🎋
(@DaVainOne) reported
@HBOMaxHelp @isaidfawkyou Trying to choose another episode requires too much work! It shouldn’t be so hard
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Sylvia Hoffman
(@47Browneyes) reported
@rockhall @hbomax It was the worst ever!! Rap and hip hop are NOT rock and roll. The swearing was disgusting. Rock Hall has become a joke.
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dorothy zbornak bender
(@sablebender) reported
I can’t login to @hbomax on my browser. Says my password won’t work. Reset my password. Can’t login. App on my phone says I can only stream over WiFi. I’m connected. why the hell is this the WORST streaming platform ever
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jimmycrackedcorn
(@jimmycrackedc20) reported
@ababytino @hbomax Their servers get overwhelmed. They got hammered opening night of Dune.
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🆒🆗
(@kaiisbroken) reported
The tech people for @hbomax suck everyone should be fired why am I not allowed to access my moms account the password and email are all correct and yet it’s not please fix ur bs app
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Anthony
(@AntonioMclane) reported
@sablebender @hbomax I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to KRIDCRACK on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes
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Joy
(@Joy89902388) reported
@wphughes @hbomax I was recommended to @softcrack222 on Instagram they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅✅✅....
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what
(@Krista_Allee) reported
@hbomax FIX YOUR FKING CAPTIONS PLZ
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spooky socialist 🌹
(@spooky_shran) reported
I hate to @ corporate accounts but @hbomax can you please use some of your game of thrones money to make the streaming app work, literally all I have to do is click play on something and the app, my tv, and/or my phone will crash--no other service causes this, it's u bud