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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering | |
| Bangor |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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HODLer Bleek Gilliam - BLM
(@stevland_) reported
Why is @HBOMaxHelp playback always so ***? Like if you rewind something once, the entire viewing is ****** going forward. It will buffer every minute or so until you give up.
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The Potato Pirate
(@AWildNoelle) reported
from
Norfolk, Virginia
Day 109 of asking to audition to be Anne Bonny or Mary Read on @OurFlagHBOMax #OurFlagMeansDeath #ofmds2 @hbomax Does saying please work?
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Leslie Cárdenas
(@Leslie_Targ97) reported
@HBOMaxHelp I’m constantly experiencing download errors on the iPhone 13 ProMax app. The download errors are constant and the app started crashing on me earlier when I was trying to watch a downloaded episode.
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Scott Vancil
(@ScottAVancil) reported
@HBOMaxHelp Yeah it’s not a connection issue. The frame rate is just wrong.
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James Boutcher
(@JamesBoutcher) reported
I feel like there’s going to be an important meeting this Monday with the @hbomax @warnerbros summed up as, “We got to get to work. Marvel did it again.” #SDCC2022
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Travis Gibbs
(@RockheadTG) reported
I noticed a few episodes of Impractical Jokers are not on streaming (2 episodes missing on season 4, 1ep on season 7, & 2ep on season 8). I could guess why but still, just not right at all, especially when those episodes haven’t been on TV for awhile too. Any fix? @hbomax @truTV
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Paul V. Novarese
(@pvn) reported
Hey @ATT can someone tell me what this error 902 is when I log in to @hbomax using my AT&T account? I just called in and they told me it's "scheduled system maintenance" (in the middle of the day on a weekend? Give me a break!) and that I should "try again in 24 hours." Sad!
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Leslie Cárdenas
(@Leslie_Targ97) reported
The @hbomax app is the literal WORST streaming app and is always giving me download errors and crashing on me. 💀😡
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ImSmarterToo
(@ImSmartertoo) reported
@HBO @hbomax Terrible show. Another floppy ESG focused **** show.
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bongwater sun tea
(@Raddsurfer) reported
i just realized this was actually @hbomax @hbomaxmovies i only mixed it up with netflix because i'm used to netflix being terrible! fix this @hbomax!
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Kaitlyn Potts
(@kaitlynpotts) reported
@hbomax fix your ****. I’m just trying to watch The OC🙄
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Rhino Global
(@rhino_global) reported
@hbomax Why does your play next episode always cut off the last scene of the show?!? I can fix this for you if you pay me in #Bitcoin
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XeloniousFerrell
(@XFerrell) reported
Why is the character sally reed so irritating on the show #barry on @hbomax god she’s the worst !
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JanellWhitehead
(@Janell_Whitehea) reported
@HBO @hbomax Who will help me with advice?
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J. Cordé
(@rjcorde) reported
Dear @STARZ and @hbomax just like yall want yall money every month. We won't our apps to work. Geez.
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Dylan
(@dylanswg) reported
@hbomax Got an unlimited elite plan and just randomly got an account expired message. None of the troubleshooting they post on the forums work. Please help me restore.
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Miranda Spoox McH.
(@SpazzBunny) reported
@hbomax @HouseofDragon My iPhone gets hot super fast when I have my dragon out? Is this an issue?
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spinner chasin'
(@TiredOfSeth) reported
@HBOMaxHelp i seem to be only getting a black screen when i log on through my chrome browser. wanted to pass this along in case others are having a similar problem (i can still see just fine on my smart tv for now)
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PunsAndParadox
(@PunsAndParadox) reported
Your next episode pop up appears at least a minute before the current episode ends. Fix that ****! @hbomax
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Matej Hantabal
(@matej_hantabal) reported
@hbomax The recent UI change is the definition of if it ain't broke, don't fix it. While the home page is a little better in terms of discovering new titles, the player is much worse looking, not to mention less usable. The mouse cursor no longer disappears (newest Safari) & more
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FC
(@FcOnTheBeat) reported
I’m going to keep saying this until it’s not true anymore: The HBO Max app is the worst app with the BEST content. How is this still a thing? Can y’all fix this **** PLEASE? @hbomax
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socratic **** head
(@ROTFASTER) reported
@hbomax fix your platform so I can watch in chrome. I can’t sign in on any computer so I’m resorting to safari which is the only time I’m glad I still have it
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Elizabeth Toll
(@ElizabethMToll) reported
Is anyone else having trouble logging into @hbomax? @HBOGOhelp
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EBD.III
(@EBD_III) reported
@HBO @hbomax I’m rewatching GOMORRAH and I get to season 4 and there’s no option for original Italian and it defaults to these garbage English overdubs. Lmk when you fix this. Seasons 1-3 we’re fine.
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Bryan
(@technor) reported
@pvn @ATT @hbomax I still haven’t gotten them to fix the HBO access for every line on my family plan. Each line is supposed to get their own HBO account. It worked for a few months and now only my account can login.
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Comics&CBMs
(@DarkGrittyStuff) reported
Why does my purchased copy look SOOOOO much better than it did on @hbomax? Much better picture quality. I swear it's like I see new details and angles to the images. @Wbd, I love this movie. #RestoreTheSnyderVerse𓃵 @Davidzaslav
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Celinde
(@celinde_louisa) reported
@hbomax Where can we see it in normal quality?
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Sam Spencer
(@packerfansam91) reported
There's literally an ad campaign from @hbomax singling out how special House Targaryen is and thus people should check out @GameOfThrones. Daenerys is so beloved. She *needs* to be in the new Jon series. Fix the horrible conclusion of the original series, @HBO.
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fia🏴☠️🍑
(@fiaooc) reported
@hbomax A Play from the beginning button on your app would be nice thanks 🌚 hbo go is the worst app among steaming services aaaarhghhh
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r.
(@lordasafo_) reported
@HBOMaxHelp I need help because every time I go to the HBOMax website on my laptop 💻 it doesn’t load up?