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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 25% Sign in (25%)
  • 25% Playback Issues (25%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Krefeld Sign in 2 days ago
East Moriches Sign in 3 days ago
Baltimore Crashing 4 days ago
Greenwood Sign in 4 days ago
Odenton Video Quality 7 days ago
London Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • BlackmaxOnur
    Onur Ç. (@BlackmaxOnur) reported

    @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • VegasMapleLeaf
    the desert is chilly in the winter☀️ (@VegasMapleLeaf) reported

    You know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us

  • MrRightMind
    Ryguykc (@MrRightMind) reported

    @JamesGunn @hbomax Looks terrible

  • msmith850
    Matt Smith (@msmith850) reported

    Don’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺

  • eliteal210
    eliteal (@eliteal210) reported

    @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

  • Newt19701
    Newt1970 (@Newt19701) reported

    @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • Mayrit77
    Tim (@Mayrit77) reported

    @bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!

  • RG3424
    🇺🇸 (@RG3424) reported

    @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • HorrorFanSky
    Skyler Daredevil Spoilers (@HorrorFanSky) reported

    @JamesGunn @hbomax Awful tagline

  • AliKa_213
    ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported

    @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • Reetzy26
    Cory Reetz (@Reetzy26) reported

    @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

  • barndoord
    Brandon (@barndoord) reported

    @empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • SteveG561
    Steveg561 (@SteveG561) reported

    @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

  • GodsGift2uWomen
    Black Bruce Wayne (@GodsGift2uWomen) reported

    @hbomaxhelp @aylissar Same here! I need help

  • LarryTheDeuce
    Larry Carter (@LarryTheDeuce) reported

    @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max

  • mikegb
    mikegb (@mikegb) reported

    @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • JohnnyBoyp7g5
    Bonnie (@JohnnyBoyp7g5) reported

    @JamesGunn @hbomax Awful color and it’s called a corps for a reason

  • KayfabeHuman
    LoFi Tweets to Study to (@KayfabeHuman) reported

    @SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp

  • BubbaGimp79
    Mr. T-1000 (@BubbaGimp79) reported

    @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬