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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Sign in (37%)
  • 31% Buffering (31%)
  • 19% Crashing (19%)
  • 10% Playback Issues (10%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Rockford Buffering 1 day ago
Pont-Évêque Crashing 2 days ago
Kīhei Buffering 2 days ago
Lille Crashing 4 days ago
Salon-de-Provence Buffering 4 days ago
Shawnee Crashing 5 days ago
Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • stritenata
    Stefano (@stritenata) reported

    @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

  • The_Mr_Erik
    Erik F. (@The_Mr_Erik) reported

    @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • AiR_WaRFaRE
    SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported

    @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

  • twiypod
    $coli (@twiypod) reported

    @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

  • MeaganSGuidry
    Meagan Guidry (@MeaganSGuidry) reported

    @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

  • IJNuwillProsper
    łīkęðbynøné (@IJNuwillProsper) reported

    @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • ishnateh
    Chief Rocka (@ishnateh) reported

    @hbomax fix your stupid app

  • OGCrimsonJester
    ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported

    @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • Jew_bacca_
    JB (@Jew_bacca_) reported

    @bluntmaster_eth @hbomax the problem is that hes gay

  • RevengersW7447
    J (@RevengersW7447) reported

    @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

  • TotesLiz
    Steely Liz (@TotesLiz) reported

    @dph_stfu @giroditalia @hbomax why do we have these commentators this year? This sucks. I could just get this terrible coverage from FloBikes and cancel my hbo max subscription if we’re not getting the “real” English commentary team

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • brandon_smotek
    Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported

    Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

  • Swervesshouse
    Bobby (@Swervesshouse) reported

    @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

  • kmw0810
    Kevin Wade (@kmw0810) reported

    @hbomaxhelp @theblueautumn shouldn’t have to go out 4x for one hockey game. fix your streams.

  • KingStock69
    King Stock (@KingStock69) reported

    why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

  • AnnaLenaSthl1
    Anna-Lena (@AnnaLenaSthl1) reported

    @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

  • RobMcCraw
    Rob Mac (@RobMcCraw) reported

    @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

  • jabagowicz1
    Jabagowicz (@jabagowicz1) reported

    @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

  • P3MediaSpecial
    P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported

    @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

  • DiscourseBro
    Annoying Moderate (@DiscourseBro) reported

    @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.

  • hornybean19cm_
    巨屌色TOP (@hornybean19cm_) reported

    @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.