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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (34%)
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Buffering (32%)
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Sign in (16%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Buffering | |
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda
(@brendavelascor1) reported
@hbomax hello friends, for some reason I cant login to my account from my laptop, I really tried in two times in different laptops please helpp 🙏🏻
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Boggo2300
(@boggo2300) reported
@GeorgeTakei @hbomax @cartoonnetwork ok seriously weirdly I was literally thinking an hour or so ago, WHY doesn't George Takei do more voice work, he has the perfect voice for SO many characters!
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Joe McKeague
(@AngryJoe78) reported
Is @hbomax not working for anyone else???
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Karthik Udupa ¦¦ ಕಾರ್ತಿಕ್ ಉಡುಪ 🇮🇳🇺🇸
(@Kudupa) reported
Hey @hbomax @HBOMaxHelp can you guys fix your app on @Xbox current app just sucks and it crashes frequently along with showing "can't connect to internet" is one of the most annoying things to see. It needs a restart for the eroor to go away.
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Pauline Marie
(@thepaulinemarie) reported
@HOORAEMedia @IssaRae @hbomax Broken ***** is iconic
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oh im just a worm 🐛
(@lowkeygeneric) reported
@hbomax when y’all gonna fix the ads so they don’t completely freeze my show every time they come up?
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Alex
(@OldAndUnusual) reported
How odd. On @hbomax, GoT's S1E10 automatically starts S2E1 about 90 second before the end credits. This skips over Daenerys' rise from the ashes and the Dothraki bowing to her. Can you fix this timing issue to start at the end credits? It's *kind of* an important scene.
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1khalon
(@khalon40) reported
@hbomax I say this a lot but y’all really got the worst UI. And it sucks cause y’all got the best content
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Chingiz
(@crajabli) reported
@HBOMaxHelp The worst part about it is that I cannot fast forward with double clicking on the phones, cannot use the app with picture in picture mode and discoverability is not easy with very clunky ui
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Frank Petrillo
(@cescopetrillo) reported
@HBOMaxHelp @chowbelle Hey HBO, fix the app. It’s terrible.
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queen of love and booty
(@liesandarbor) reported
@ManuclearBomb @hbomax yo dude this is legit a problem we are having it and it ruins VEEP
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Ben Policy
(@MrFrthAmndmnt) reported
@supercarblondie It's like we shud not even talk about it publicly or it will be a bigger problem sooner than we would hope for it to be someone else's problem. No way will I ever make a movie about this stuff unless I was James Cameron. @THR @hbomax
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Alex
(@OldAndUnusual) reported
Ok, so S2E1 does the same thing. It ends right before the City Watch's purge. Y'all need to fix these timing issues, @hbomax. #GameofThrones #Streaming
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Kevin Rogers
(@kevrog41) reported
@HBOMaxHelp I am trying to watch the wire. I can’t. It just loads for minutes. My internet is working, other shows work. Why doesn’t this one?
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Wholesome Skaven Homie
(@yourskavenhomie) reported
Hey uh @HBOMaxHelp , just a heads up for you guys. Currently there is an issue with Blade where the movie crashes out around the 1hr 49min mark
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Joe McKeague
(@AngryJoe78) reported
@HBOMaxHelp I’m trying to sign in through my provider on google chrome but when I go to the page it’s just a blank screen.
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Kevin Rogers
(@kevrog41) reported
@HBOMaxHelp why does your app still never work
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DanekTargaryen
(@DanekTargaryen) reported
@hbomax There are fans who will remember and support the True Queen of the Seven Kingdoms Daenerys, the last of the Targaryen. We will not forget and forgive this pathetic ending. Bran broken magpie is not a king. He is a usurper. So is the whole North
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Countess of Kenwood
(@chowbelle) reported
@SugarMaven @hbomax I never really had any noticeable problems until this Sopranos binge… but it’s irritating. lol
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Marilyn 😇💯
(@Marilyn2818) reported
@UberFacts @hbomax can this work for me?
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Bad but i feel so good
(@adampfrederick) reported
@HBOMaxHelp I’ve tried to use this service on ps4, samsung tv, and on browsers and they’re all so broken. Absolutely astounding how bad this app is lol
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LotsOfOpinions
(@LotsOpinions) reported
The @hbomax app is terrible. Crashes all the time. Next in line is the @peacockTV app. Both are literally the worst. #HBOMax #Peacock
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free agent
(@alekforget) reported
@CharlesAaronT23 @hbomax same problem here
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Raining (5mg)
(@gimiiwan) reported
@hbomax every couple months we go through this… fix your @Xbox app! 😭🫠. Xbox one series S. Always something… just wanna watch @nathanfielder ‘s show!!!!
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seb
(@canoodleseb) reported
@NandovMovies @hbomax genuinely will never understand how a platform with such quality content just refuses to hire people who know how to make a good site
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Dee Bunkers
(@ssharpie61) reported
@HouseofDragon @hbomax If they can make this, then there shouldn’t be a problem making Dragonriders of Pern.
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Dave Mossop
(@SecureMoss) reported
@hbomax wtf is house of dragons lol. That **** looks awful. Like a money grab from ppl who will just suck off anything got
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KarenMckee
(@Kare_Mckee) reported
@BatmanvSuperman @hbomax Who will help me with advice?
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Chingiz
(@crajabli) reported
@NandovMovies @hbomax Genuinely the worst app after prime and even that is getting fixed now
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Anthrax Apologist inc
(@PainMongrel) reported
@hbomax @warnerbros DO NOT MAKE A BIZARRO MOVIE AND SERIES ME DO NOT WANT BIZARRO MOVIE AND SERIES THAT WOULD BE WORST THING