HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (34%)
- Crashing (26%)
- Buffering (21%)
- Playback Issues (16%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 13 days ago |
|
Frontonas
|
Video Quality | 15 days ago |
|
Montpellier
|
Playback Issues | 24 days ago |
 Tijuana
|
Crashing | 26 days ago |
|
Le Teil
|
Playback Issues | 27 days ago |
 Sainte-Marie
|
Crashing | 28 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Martin (@bramblemartin) reported@hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service
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Alan Williams (@apwbowdon) reportedA wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !
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Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE
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Zoe Sanderson (@zippyzee) reported@TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !
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Sheri Bassham (@sheribassham) reported@hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.
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.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
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Becky Forland (@capitolhillgirl) reported@hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help
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Rob Mac (@RobMcCraw) reported@AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!
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PrincessNab♉️ (@TheNabilaKhan) reported@HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!
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SlopOfTheJalop (@SloppyJalopy5) reported@RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal
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JohnCB500 (@JohnCB500) reported@hbomax @bikesontnt I need help to connect to the stream
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KRYPTO UNIKORN (@KryptoUnikorn) reported@hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.
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Tim (@TheFloridaTim) reported@hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax
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PAPA SHANN (@PAPASHANN_) reported@hbomax will yall fix yall glitchy *** app man can’t even watch the game
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JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
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dj sensitive **** (@jelvis8) reporteddear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it
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Jack Logan (@jack4u2b) reported@hbomax the sound quality is really bad. #FranchOpen
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comrade | #1 trinity santos apologist (@awfulbliss_) reported@hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3
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Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
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Tim (@TheFloridaTim) reported@TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV
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letting go (@sdnas) reported@hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…
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Bruv-Meets-World (@BloodOfGermany) reported@TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp
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Daniel James (@DoubleDJames76) reported@AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.
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THE Reeses University Alumni (@JuiceBoxHero8) reported@TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision
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Dave Holland (@DaveH88987147) reported@hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.
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Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
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Michael Brand (@michaelbrandorg) reported@hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?
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JenD (@DonarskiJen) reported@hbomax Glad we just cancelled. This looks awful.
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King Stock (@KingStock69) reportedwhy does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks
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Benjamin Ditka Johnson (@matteberfluser) reported@hbomax Wow, this looks awful!