HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (37%)
• Buffering (31%)
• Crashing (19%)
• Playback Issues (10%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Pont-Évêque	Crashing	22 hours ago
Kīhei	Buffering	1 day ago
Lille	Crashing	3 days ago
Salon-de-Provence	Buffering	3 days ago
Shawnee	Crashing	4 days ago
Utrecht	Playback Issues	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby (@Swervesshouse) reported 5 minutes ago

  @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

• 
  TopDawgBets (@TopDawgBets) reported 6 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Xilicys (@Xilicys) reported 7 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 7 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 8 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Bob Loblaw (@HALA07MADRD) reported 8 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  ⛈️Dakota🌪 (@CSXK921) reported 8 minutes ago

  @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

• 
  Akif (@Akif1328223) reported 17 minutes ago

  @bigdaddy2gunzzz @hbomaxhelp @phillyb949 Heads up, jay_nerd1 can resolve this issue.

• 
  Erik F. (@The_Mr_Erik) reported 19 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  M J (@joshmujuni0) reported 23 minutes ago

  @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

• 
  Cawcaw (@AJ_Sauceda) reported 23 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  Legends of Tomorrow (@tomorrow52309) reported 26 minutes ago

  @Spandex_Pod @hbomax This show is the master of representation because it’s never an issue for anyone, there’s no judgement, no one’s ashamed to love who they love and that’s how you do it #SaveLegendsOfTomorrow

• 
  scott ziff (@conedx) reported 32 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  Carlton Kirby (@carltonkirby) reported 34 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  Sofia (@willowmillenniu) reported 34 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Mollie B. (@umburns) reported 37 minutes ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 39 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Martin (@bramblemartin) reported 39 minutes ago

  @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

• 
  Rob Mac (@RobMcCraw) reported 41 minutes ago

  @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

• 
  SCM_Magilla (@Magilla_Smash) reported 42 minutes ago

  @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

• 
  Stringer Bell 🤨 (@TheBFLSpeaks) reported 42 minutes ago

  My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

• 
  Mike MacCormick (@DFWsMrFantastic) reported 44 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  Mimi K (@mimikway_) reported 47 minutes ago

  Anybody else having a problem watching the French Open on @hbomax

• 
  Jamie Campbell (@spacegauche) reported 48 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  Thrawn (@thrawnftw) reported 48 minutes ago

  @BaldSuperman309 @JamesGunn @hbomax The suit looks terrible. I'm not going to pretend that it doesn't like you guys do.

• 
  JackBox (@Jack_Box_2026) reported 49 minutes ago

  @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

• 
  VAPOR★JOES (@vaporjoes) reported 49 minutes ago

  @Matthew45756077 @JamesGunn @hbomax Its not me... its box office numbers. People dont want FORCED issues put in a movie they went to escape to. Case in point. Star Trek Starfleet. That **** was doomed from the start, and look. Canceled. Woke dog-****.

• 
  Cicero (@cixmig) reported 51 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  Jon Beadle (@jonbeadle135) reported 54 minutes ago

  @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

• 
  J (@RevengersW7447) reported 58 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else