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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (30%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues | |
| Naugatuck |
Video Quality | |
| Seattle |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ketamine Is Trouble
(@ketamine_is) reported
@RealSportsHBO @hbomax What a skewed piece of ***** journalism. You talk about a noise issue and you don’t even measure noise in decibels? You just accept what cranky tennis players have to say? Do better
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dalton
(@daltonbuchs27) reported
@hbomax fix your app for the love of god cant watch anything on xbox
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Sounds like Last Regrets
(@Lascurettes) reported
Anybody else seeing severe streaming flakiness with @hbomax on 4th Gen AppleTV? Things play, but if you pause and play again if throws up an error. Takes a lot of force quits to get it working again. @HBOMaxHelp
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Andrew Firestone
(@stone_grizzly) reported
@hbomax fix your app or sell your company
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Michael Hovde
(@EmergencySquids) reported
Really enjoying #lastnightinsoho, but I'd enjoy it even more if @hbomax fixed their playback quality issues
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Rebecca Pearce
(@rrthomp) reported
Yo @hbomax fix your glitchy ***. Sincerely, everyone
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Timothy Greene
(@Timothy28255914) reported
@hbomax @selenagomez Selena Gomez $trg8080 can you help me with 20$ for gas I understand if you don’t have the money just trying to help my mom
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RaikageJesseジェシー
(@JesseRaikage) reported
@DCComics I found a big animation error in the new Green Lantern Animated movie. It's the scene after they short circuit the yellow laser barrier. John doesn't have the ring but he has the green suit on somehow. In the next scene he's back with no uniform on again. @hbomax
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▕⃝⃤ゴンザレス ヴェイザガ アルフレド
(@amaru_alfredo) reported
Thank you so much @hbomax for finally allowing me to stream the good old DragonBallZ episodes in original language (Japanese) after all these years of continuous search and awful reruns with awful schedules on TVCable.
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JP
(@vrpj) reported
@hbomax Can he work on mystery of the missing grown-up Batman and the lost Batgirl?
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🌽 Ash 🌽
(@KingMannaTree) reported
Trying to watch Dune. Why can't @hbomax sound balance any of their movies? Why is this so hard? Please make talking bits audible and the music low enough to not blow my ******* speakers out because I had to max the volume to hear the dialogue. Had the same problem with TheBatman
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Lincoln Truly
(@LincolnTruly) reported
@RottenTomatoes @hbomax Good thing that guy didn’t direct it because that Vince Vaughn movie he did might actually be the worst movie I’ve ever seen
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Mimis
(@MirellasantosM) reported
@zcregger @hbomax I really enjoyed the movie, Zach. But I think you left a few questions without answer. How did they both rent the house when the house was supposed to be empty two weeks ago? What the guys in the basement eat? What the homeless said with "she was not the worst" in the house?
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Jordan Matheson
(@JordanTMatheson) reported
Hey @ATT You guys sent me an email saying I get @hbomax with my account, but my AT&T credentials aren’t working on the site. Any tips to help with this?
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Unlikely to Follow Inc.
(@DeviceCoders) reported
@netflix @hbomax @primevideosport Ugh you guys have some MAJOR UX issues. Like, half the time I open one of your apps I end up closing it after a few minutes of literally NOTHING I want to see or do and NO OPTIONS OR FILTERS that are relevant to my interests or preferences.
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Michael Hovde
(@EmergencySquids) reported
@HBOMaxHelp I've done this before, and it's never actually fixed any of my issues, and it's more trouble than it's worth
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Abhimanyu Das
(@rohandas) reported
@EnemabagJones_ @HBOMaxHelp @hbomax They help you fix this? I’m having the same issue.
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Jason C Daniels
(@JasonCDaniels) reported
@HBOMaxHelp Every time I have to pause for an extended period, your app effs up. Once my FireTV cube dismisses the screensaver and returns to your app, your app shows the position in the episode as the very start. When I press "play" it says there was an error... FIX THIS
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- bandito💜
(@ogheneyxle) reported
@IMorikwe @hbomax that should actually work
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Loki
(@SolarWindWaste) reported
@hbomax Sign in stopped working. Fix your system.
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Fernanda Samudio
(@fersamudiob) reported
@PopCrave @hbomax Quality entertainment has been saved! @sad2049
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kelloween 🎃
(@KellieVeltri) reported
Wish @hbomax would let me finish a dang show without covering the lower third of the screen with suggestions for other shows that you can’t click away from for the last five minutes! Maybe their worst feature and the competition is tough
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Skadooosh MOVIE RANKING
(@Skadooosch) reported
@AllAboutFKK @hbomax Boy. Does. Work 🥰
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Loki
(@SolarWindWaste) reported
@hbomax FIX YOUR SYSTEM! sign in stopped working. no changes to my system. down detectors shows it's not working for a lot of people. Sign in does not explain... it just blinks. garbage code.
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F!tz
(@FitzAusTex) reported
@hulu_support I'd really rather keep @Hulu w/HBO, instead of canceling you & subscribing directly to only @HBOMax, but your inability to resume an episode/movie where I left off, instead of restarting from the beginning on Firetv FOR A YEAR has broken me. I'm sad, but oh well...
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A.J Threet 🌻 💧 🇺🇦
(@AjthreetJ) reported
@hbomax Which title would work for the Man of Steel sequel?
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Abhimanyu Das
(@rohandas) reported
@ScottAVancil @hbomax @HBOMaxHelp Did you figure out how to fix this? Same issue on my ps4 app.
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John J
(@JohnJtheSane) reported
@zcregger @SonnyBunch @hbomax This movie was absolutely awful and I feel betrayed.
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Anup
(@Anup_Shah) reported
@RealSportsHBO @hbomax First world problems, but problems nonetheless. A little NIMBY-ish but I understand, the nonstop noise must be annoying. Wonder if it's affecting property values. @SouthPark this seems like Randy Marsh hobby 💯
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Michael Scheu
(@scheumw) reported
@theanglo_files @hbomax My biggest problem, and I'm still watching, is that it's not very funny for a comedy.