Is HBO Max down?
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (36%)
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Buffering (28%)
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Playback Issues (19%)
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Crashing (13%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlajomulco de Zúñiga |
Sign in | |
 Hartford |
Video Quality | |
| Los Angeles |
Buffering | |
| South Portland |
Sign in | |
| Cincinnati |
Video Quality | |
| Hickory |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Fabian Barrios
(@FabianB24607039) reported
@hbomax Cmon fix your app
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Shhh
(@MitchFYI) reported
Paying all this money just for @hbomax to never work and ik it’s not my connection!
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Ian Gerard
(@NeonKatt5045) reported
@HBOMaxHelp @reggert1980 There are over 10,000 outage reports on downdetector
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Joe Stanton
(@Joey7381) reported
@hbomax Hey let’s go huh fix this damn thing I’m starting to get really angry!!!!!
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Blake
(@Tigerharvest) reported
@HBOMaxHelp was watching GoT and it cut out. Can’t get it on my iPhone app or my roku application. Tried several wifi connections and everything. Help please!! #HBOMax
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Claudine Gandolfi, BA², MA
(@ClaudineGandolf) reported
@hbomax hey, the app won’t work on appletv tonight. Checked online, outtages galore. Please fix.
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Trixie Santana
(@tastemyrizzo) reported
Excuse me.....@hbomax...I'm currently binging The Sopranos for the first time & we're on the S5 finale. Why won't this episode work?!
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loading...
(@ivmjae) reported
stop playing with me @hbomax 😐 FIX IT
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TimeLordBen
(@TimeLordBen) reported
@hbomax wtf? Watching something in one room. Switched to another room & now nothing will play. I keep getting a content not found error code. Loads of great content but what’s the point if your app doesn’t work? Before you ask i’m using an apple tv with the latest update.
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Carl™
(@carlde) reported
@hbomax Website and app is down. Fix it please.
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Tayla Drago Hester aka (Drago's Persona Chat Host)
(@trigunlover11) reported
@hbomax My profile of playing shows or movies on my streaming is not working suddenly. :( It keeps saying these things from TV and my computer - [Can't Play Title - Make sure your browser is not in private browsing mode.] But they are not because I didn't set it. Please fix it.
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Kyle Dallman
(@Krdallman) reported
@HBOMaxHelp @reggert1980 Not working on IPhone or smart TV
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Andrew
(@WooDamnPigg) reported
Thanks for ruining my one night off of work @HBOMaxHelp unsubscribed.
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Dillon Berry
(@dillybilly8376) reported
@HBOMaxHelp @reggert1980 Not working on Xbox
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Maria Eulália
(@MariaEulalia16) reported
@HBOMaxHelp you need to stop replying to people telling them to troubleshoot when you’re clearly having an outage and multiple users are affected. You need to get your app/software designers and admins working the problem not gaslighting your customers. -an IT professional
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r
(@elswraith) reported
hbo max going down when i was in the middle of my rewatch of the sethmer diaries smh fix this i need them back @hbomax
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William Caudill (They/Them)
(@itsanothergay) reported
@hbomax what’s going on? I’ve followed all the steps on your site including uninstalling the app and I still can’t watch anything? Are you ready to admit there’s a problem? #HBOMax #NancyDrew
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Julia
(@kraemer_julia) reported
@HBOMaxHelp HBOMax is totally not working can’t watch **** .. fix this **** !
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Vin Okaw
(@VinnyOkaw) reported
@HBOMaxHelp @reggert1980 Not working on Samsung TV. Tried reinstalling app, restarting tv etc. Still nothing after 30ish mins
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⛽️⛽️🔌
(@xxxXExileXxxx) reported
@hbomax Need my euphoria fix the ******* app
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Charlene
(@nymeria249) reported
@hbomax fix itttttt this is the only chance I have to watch tv all week 😤
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Heero D. Jeager
(@Hollywood_Kohl) reported
@HBOMaxHelp fix it.
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joey snapp
(@SnappHausen) reported
@HBOMaxHelp stop acting like there is no issue and telling your customers you are unaware of a problem. Everyone on Twitter is yelling at you. Stop asking people to DM you with their personal emails and fix the global issue! #hbomax
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Samantha Wray
(@SamanthaWray25) reported
@hbomax FIX ITTT
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Litecoin Lisa 🇺🇸 Mother #TRUCKER
(@lisamightydavis) reported
Anyone else having trouble with your @hbomax app?
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KatieRan
(@violet48x) reported
@HBOMaxHelp @dahigi80 Tried the help for Firestick. Didn't work.
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c.
(@cretinhopp) reported
@hbomax I am trying to watch 90’s classic The Mask and it is not working across multiple browsers, apps, and devices. I think there’s a problem here
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James Northcutt
(@James_Northcutt) reported
@HBOMaxHelp @reggert1980 Your entire system is down are you serious? I can’t get it to work on Xbox one, my laptop, iPhone, iPad, Roku. You’re gonna sit there and say you aren’t aware? What ******** is this?
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Nicoleeee
(@Nikki_Briann) reported
@HBOMaxHelp @reggert1980 Giving me a service error code
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Caleb Strohecker
(@calstro8) reported
@hbomax @HBOMaxHelp fix it. Can’t watch anything. About to quit paying for this trash service.