HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/03/2026 11:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRiverside Buffering
United StatesSacramento Sign in
United StatesRenton Sign in
United StatesSanta Maria Playback Issues
United StatesNewark Sign in
United StatesMount Pleasant Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • PinotNPaws Pinot & Paws (@PinotNPaws) reported

    @lauramezzzz @hbomax Mine just started to work!

  • groovyhombre Davey Jones (@groovyhombre) reported

    @hbomax Yo, fix the bug in your app!

  • ABTRDMRKR Alexander Butterman (@ABTRDMRKR) reported

    @hbomax where’s Mare? Our HBO max is not working !

  • JuliePhreaner Julie Phreaner (@JuliePhreaner) reported

    @hbomax will it? why won't it work!!

  • BH112185 Brian Hammond (@BH112185) reported

    @hbomax Fix your ******* app that you charge people for. I can’t even pull up your “Contact Us” page to contact you to figure out why this isn’t working. What are you going to do for your paying subscribers since you’re not providing what we’re paying for???

  • JJTokz Johnny Tow Cars (@JJTokz) reported

    Is @hbomax not working? Wouldn’t know because I never cut the cord. In fact, I added cords. Got all the cords, got all the boxes. TV1 Mare of Easttown TV2 Clippers vs Mavs TV3 Golden Knights vs Avalanche

  • WesternMassMMA WesternMassMMA.com--City Boy (@WesternMassMMA) reported

    @hbomax Make it work!!!

  • audaciouskay King Kay (@audaciouskay) reported

    Lemme fix a drink after @hbomax stressed me out

  • SabirahLohn Sabirah Lohn Proud Supporter of the Real Royals💕 (@SabirahLohn) reported

    @HallieParker__ @HBOMaxHelp No problem! It stinks when you’re trying to watch something. Probably everyone overloading the system.

  • Rmjohn99 Ryan Johnson (@Rmjohn99) reported from Houston, Texas

    @HBOMaxHelp over 43,000 users are reporting issues on @downdetector. Error code is H-f2bc3eec-5fab-4c19-8351-c65e90948a60. ETA for restoration please.

  • JustinSieges Justin Siegel (@JustinSieges) reported

    @hbomax Your app is an absolute embarrassment and whatever team is responsible should feel terrible

  • alexafletcher7 Alexa Fletcher (@alexafletcher7) reported

    @HBOMaxHelp really out here asking people to unplug their device for 30 seconds and reboot their internet when they’re the problem 🙄 #MareOfEasttown

  • MICKGUILFOYLE Mick Guilfoyle (@MICKGUILFOYLE) reported

    @SweetWo35277052 @HBOMaxPop @hbomax Seek help

  • kylero415 Kyle O'Neill (@kylero415) reported

    If @hbomax had any sense of humor, its “not working” indicator would be the GOT Starbucks coffee cup as a screensaver.

  • RewindCEO 〽️ichæl Bower (@RewindCEO) reported

    @ShaneIsTheWorst @hbomax My cousin works for HBO. Therein lies the issue

  • DizzleSammy kapono 1 (@DizzleSammy) reported

    @hbomax fix ya damn shits i’m tryna watch mare **** sum **** up !!! God damn

  • ermie1369 Lee Hunt (@ermie1369) reported

    @hbomax Come on. Wake that programmer up to fix this issue!!!!

  • Random_Azz Trinity Lane James (@Random_Azz) reported

    Everybody at @hbomax must be on PTO this weekend because clearly their **** is down and nobody is there to fix it. #MareOfEasttown

  • MikeBertha Mike Bertha (@MikeBertha) reported

    @HBOMaxHelp @vegaslight Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.

  • jtamel Joe Tamel (@jtamel) reported

    I really only wanted to do one thing tonight and that’s watch #MareOfEasttown but @hbomax had to go and crash, and now I’m a wee bit irritated.

  • peacefulrosebud Peacefulrosebud (@peacefulrosebud) reported

    @HBOMaxHelp @jomejoms @HBOMaxHelp when will this issue be fixed? Please advise

  • aloysiusmcg tom (@aloysiusmcg) reported

    @HBOMaxHelp cant find content cant find title errors again

  • PhilsPhanatic24 Will Murphy (@PhilsPhanatic24) reported

    @HBOMaxHelp @MsSPascual The app is now loading at all and keeps showing an error message

  • JessicaMassimi Jessica Massimi (@JessicaMassimi) reported

    @hbomax fix your ****

  • TheFackelmayer JBF (@TheFackelmayer) reported

    @hbomax fix it

  • Necroscope_XBL Brian Hoyt (@Necroscope_XBL) reported

    @HBOMaxHelp @Rangutang That ain't how downloaded media is supposed to work.

  • msbreenmachine Courtney (@msbreenmachine) reported

    @hbomax Is anyone trying to fix this?

  • WillCleveland13 Will Cleveland (@WillCleveland13) reported from Irondequoit, New York

    @theauntjojo @WendySc78629657 @hbomax (Cass just scolded me for calling that show awful.)

  • MeganJBradley Megan Bradley (@MeganJBradley) reported

    Kate Winslet did not meticulously learn the Delco accent for @hbomax to crash on finale night!!!

  • javalovr Connie Sawyer (@javalovr) reported

    WTF @hbomax - you pick NOW to have your app crash??????