HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Crashing (28%)
• Buffering (22%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	2 days ago
Veracruz	Sign in	6 days ago
Paris	Sign in	6 days ago
Sandillon	Crashing	10 days ago
Gland	Playback Issues	17 days ago
Perth	Sign in	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫 Sophie 🌸 (@sophiebriar420) reported 1 minute ago

  @NFL @Seahawks @hbomax Awkwardness doesn't build trust in a locker room. Does being "real" actually help him command a huddle?

• 
  Becky Forland (@capitolhillgirl) reported 2 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Slim Shady (@mymomisacop1) reported 3 minutes ago

  @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst

• 
  Evil Dead (@EvilDead) reported 4 minutes ago

  @revecinemas @hbomax help her out.

• 
  Joel Coehoorn (@jcoehoorn) reported 14 minutes ago

  Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.

• 
  Kerrie (@kerried72) reported 16 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  pangie ants (@Angiepants) reported 19 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

• 
  lalita (@dearconfessor_) reported 24 minutes ago

  @mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira

• 
  Dudo🇦🇷🇺🇦 (@DudoBusto) reported 27 minutes ago

  @hbomax Terrible spoiler

• 
  Megan (@Megan920778) reported 28 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 31 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  GREEN LANTERN ꗞ (@missgagahoe) reported 31 minutes ago

  @G_O_A_T_Lantern @JamesGunn @hbomax Mind you he did a similar character to hal (peter quill) idk why he didnt just do what he did for peter but with hal. Both pilots on a spaceship (milano, interceptor), both have daddy issues, both old, both have similar appearances and personality, both have that earth-boy charm

• 
  Jiminy (@jshaggy1983) reported 35 minutes ago

  @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

• 
  Siobhan Walsh (@jockkkk) reported 35 minutes ago

  @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird

• 
  Ruben Alegria (@sikandar02) reported 35 minutes ago

  @JamesGunn @hbomax Terrible timing to post this

• 
  Ademir_FM (@Covert_Stalker) reported 35 minutes ago

  @DLose52544 @JamesGunn @hbomax he is a horny sadistic person, seriously look at his body of work, he even tried with scooby doo, but wb shut him down

• 
  ⚡️ (@Vibezzz164) reported 36 minutes ago

  @TomTomlewis063 @hbomax Do you not see an issue about not seeing dragons in a show ABOUT DRAGONS like oh okay

• 
  KRYPTO UNIKORN (@KryptoUnikorn) reported 38 minutes ago

  @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

• 
  Kush (@kush4India) reported 39 minutes ago

  @hbomax Whatever you have created in Season 3 is dog's ****. Poor story, poor screenplay, boring ****. Worst Season of #HoD

• 
  The Indie Handbook (@TheIndieHandbk) reported 40 minutes ago

  @hbomaxhelp @BackCountryID Are you actually planning to fix this bug or what? I tried all of your troubleshooting solutions on the website and nothing worked. Do I need to find a different streaming service that can actually build a functional app?

• 
  esto (@NorCal_Sneakers) reported 42 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  PrincessNab♉️ (@TheNabilaKhan) reported 44 minutes ago

  @HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!

• 
  Bad Tiger 😃 (@Timme_The_Tiger) reported 45 minutes ago

  @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

• 
  pangie ants (@Angiepants) reported 50 minutes ago

  .@hbomax your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

• 
  ᎷᎪ𝕏ᎳᎬᏞᏞ Smart (@aaronshupp) reported 51 minutes ago

  @adultswim @hbomax Because it's awful. Not enough swagger.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 52 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Zak (@ZakAttack1202) reported 55 minutes ago

  @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

• 
  Bane 🇷🇸 (@1AGRESSOR) reported 57 minutes ago

  wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

• 
  Brad Peters (@_Bradpeters5) reported 57 minutes ago

  @jeff_gluck @hbomax you’re audio is screwed up.. pls fix

• 
  Vespertil2o (@Vespertil2o) reported 58 minutes ago

  @JamesGunn @hbomax genuinely terrible marketing bro