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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 06/29/2022 09:05

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 38.32% Sign in
  • Buffering 32.53% Buffering
  • Playback Issues 21.06% Playback Issues
  • Crashing 7.22% Crashing
  • Video Quality .88% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

SpainMadrid Sign in
BrazilCascavel Sign in
SpainBarcelona Sign in
MexicoMexico City Sign in
BrazilSalvador Buffering
United StatesWellington Playback Issues

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Flyingskull25 Stev (@Flyingskull25) reported

    .@HBOMaxHelp your app on Samsung TVs is absolute dog ****. Can’t watch anything without buffering nonstop. Please fix this

  • mkliberal1138 MK Gun Control Now. Save Roe. (@mkliberal1138) reported

    Dear @hbomax. Why is it that a subscriber from the us who travels abroad can’t watch the show they want using their American account while they’re traveling? I know it’s licensing bullshit. Y’all need to fix that. I need my Westworld!


    @hbomax when will the issue be fixed with the auto play with the Friends episodes? I see now it is an issue that has been going on for months now. You say you know there is an issue with it and you are working on a fix, but when?

  • blueneurosis Chris (@blueneurosis) reported

    ...jeez. @hbomax has this glitch in the last episode from Season 3 of Westworld where the "Next Episode" auto plays during the credits...which skips past two post credit scenes at the very end, one that looks particularly critical for S4 and shows up on the Previously On.

  • g_malyssa Malyssa96 #Releasetheayercut (@g_malyssa) reported

    @hbomaxhelp I love your app but I’ve been having loading problems it takes forever to load and keeps buffering

  • biggmax81 max hollen (@biggmax81) reported

    I guess you need 6gbps internet just to watch a show on **** @hbomax . Worst service ever. **** app

  • filmwonk FilmWonk (@filmwonk) reported

    @HBOMaxHelp Every device, semi-automated response bot. It's a content problem, not a streaming problem. Watch the Barry finale with English subs on, and pay attention.

  • mckelveycollins mckelvey (@mckelveycollins) reported

    hbo max subtitles are broken………. @hbomax what if i k/lled myself

  • ChampaBayBucs93 ⭕️Chain•Saw•Tana⭕️ (@ChampaBayBucs93) reported

    @hbomax I figured it out ON MY OWN, y’all dm responses were terrible and y’all should fix y’all issues

  • BrianSodano Brian (@BrianSodano) reported

    @HBO @hbomax You guys need to pick up Legends of Tomorrow. After 7 seasons it had better ratings than most CW shows (that were increasing btw), a loyal cult following, endless potential for material and can help u pick up a ton of HBO Max subscribers. #savelegendsoftomorrow

  • masterintell57 Michael P Ivanoskos (@masterintell57) reported

    @HBOMaxHelp Xbox one. This has never happened until the last few days. Are you guys aware of this particular issue?

  • CHOLIS75 🇪🇨🇺🇸 #scorpio (@CHOLIS75) reported

    @luvsla72 @hbomax Same problem!! Episode 2 works fine...weird!!

  • nicole_cram Nicole Cram 🍝 (@nicole_cram) reported

    Why does @hbomax just not work 40% of the time

  • elketer El Keter (@elketer) reported

    Aye @hbomax, stop sending me e-mails about @discoveryplus. I don't care about any of Discovery's terrible reality TV programming and need you to keep it away from HBOMAX. Thanks.

  • SuckMyDec Dan (@SuckMyDec) reported

    @HBOMaxHelp hello there. I have an issue. The app doesn’t allow me to watch anything, even though I’m paying. The page says I’m being billed, but still I can’t watch anything, weather I try on the tv, phone or video game console.

  • filmwonk FilmWonk (@filmwonk) reported

    @hbomax really needs to fix their subtitles. When a character responds in an extremely plot-critical way, "Love you too" and the captions say, "Oh, you do?" And it's the season finale and that character's next action kinda hinges on that line... That's a problem.

  • briandavid918 Brian 😷 (@briandavid918) reported

    @hbomax Need a little help with my account. Cancelled cable (WOOT) that used to provide HBO MAX, but now I can’t sign up using the same email.

  • oneJohannLuna JohannLuna (@oneJohannLuna) reported

    @JamesGunn @hbomax I tried my hardest for more than a year through here to get hired to work on Harley Quinn with my toon Star **** as an example of my directing and writing capabilities....... I should just give up on life huh James? You win.

  • oneJohannLuna JohannLuna (@oneJohannLuna) reported

    @JamesGunn @hbomax I tried my hardest for more than a year through here to get hired to work on Harley Quinn with my toon Star **** as an example as to my directing and writing capabilities....... I should just give up on life huh James? You win

  • jennt65714 Jennifer Twombly (@jennt65714) reported

    @SuddenlinkHelp Although claiming to be working on it I’m on Day 11 of no internet. Frustrated that I’m like 2 episodes behind on @hbomax #TheTimeTravelersWife and I’m missing out on watching @PrimeVideo #TheOneThatGotAway…well that and I can’t work from home🙄 PLEASE HELP!

  • _ThisIsAndrew Andrew (@_ThisIsAndrew) reported

    @JamesGunn @hbomax Was this your first time doing voice over work for an animated project?

  • Brand0nnick BR&ON NICK (@Brand0nnick) reported

    @Thackerybinx86 @LandoGoesWest @hbomax Yeah, I was heart broken when I first found out. I ran into the actress who plays Riley last week. She's in a new movie coming out in a few months.

  • twoheadedmother dylan (@twoheadedmother) reported

    hey @hbomax why ******** do you only have that god awful english dub of veneno

  • CHOLIS75 🇪🇨🇺🇸 #scorpio (@CHOLIS75) reported

    @HBOMaxHelp It's weird how episode 1 doesn't want to keeps taking me back to the Roku home menu. No problems playing episode 2🥴

  • x_tiny_ Des➕iny (@x_tiny_) reported

    @hbomax FIX YALL APP. It force closes any time I try to play anything. 😤

  • WeedReviewer Tweed Previewer (@WeedReviewer) reported

    Getting caught up on #Westworld and the subtitles don’t work? Not cool. @HBOMaxHelp

  • __hanya__ هَن (@__hanya__) reported

    @hbomax your closed captions aren’t working :( very much need to watch westworld please help!

  • IAmMcMuffin88 McMuffin Guy (@IAmMcMuffin88) reported

    @AngelaWaters @hbomax @dcharleyquinn Who ******** is "we"? This is a "you" problem, dork.

  • ToledoTigers Toledo Tigers (@ToledoTigers) reported

    What is the worst streaming service app and why is it @hbomax ?

  • cartoonstar92 megan demand (@cartoonstar92) reported

    @hbomax Teen Titans Go! & DC Super Hero Girls: Mayhem in the Multiverse was supposed to be on HBO max today but it’s not. Can you fix this please?