HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/06/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (33%)

    Playback Issues (33%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPainesville Buffering
United StatesStuart Buffering
United StatesRowlett Crashing
FranceParis Buffering
United StatesAurora Sign in
FranceÉcully Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • msperfectlytara tara cant solve a crossword (@msperfectlytara) reported

    @HBOMaxHelp pls fix the website. it’s not working.

  • Treevv_ trev (@Treevv_) reported

    HBO deadass has the WORST streaming platform. Bro fix your shut @hbomax

  • NajeeJC Niggerman™️ (@NajeeJC) reported

    Nah @hbomax fix this app immediately

  • avzqz1288 Alonzo (@avzqz1288) reported from Anaheim, California

    @HBOMaxHelp why won’t your app work when downloading it on the new Fire Tv Stick 4K?

  • nnedimma_ Nnedi (@nnedimma_) reported

    @HBOMaxHelp @umkiannah Is the plan to solve this issue one customer at a time? Seems inefficient because a lot folks including myself are have these issues and those steps aren’t working. I thought a huge overhaul of the app was coming?

  • Raramonty Ra-Ra 😷💉🏳️‍🌈 (@Raramonty) reported

    @cmclymer Plus @hbomax volume, which is awful. No problem with sound on other streaming service's.

  • Bke4life Bryent Edwards ✊🏾 (@Bke4life) reported

    @hbomax sucks. First I came watch anything on my PlayStation now my phone won’t play to chromecast both recently updated and not working I’m cancelling

  • ForMelSake Mel.... (@ForMelSake) reported

    @HBOMaxHelp @isaidfawkyou Face it y’all suck I have download chrome just for things to work yuck chrome

  • AyeThatsKay_ AyeThatsKay (@AyeThatsKay_) reported

    @HBOMaxHelp You guys need to redesign the whole app. Numerous users have experienced app crashes when trying to rewind or migrate through the application in addition to handful of frequent errors. (Consoles, smart TV’s etc)

  • SugarDandy4 Azúcar, galán (@SugarDandy4) reported

    @succession @hbomax Not on @HBOMaxLA . On Mexico, your apo gives an error and episode is not loaded... Just like 2 weeks ago. Does Greg the egg works on your tech support dept??

  • savageassmickey Mickey Brown (@savageassmickey) reported

    @HBOMaxHelp Thank you. I will do. I appreciate your willingness to solve the problem and appreciate it. Do you want to communicate via messages instead? I really don't want to have any more so called know it all's in our conversation

  • tiemyshoedude d. h. 🌿 (@tiemyshoedude) reported

    @hbomax can you fix this app’s UX! Like if I hit 15 secs back… the whole episode does not need to start over!

  • joefortruth Joe (@joefortruth) reported

    @DIRECTV @serenawilliams @hbomax Worst customer service on the planet!!

  • krisgeorge84 Krista George (@krisgeorge84) reported

    @savageassmickey @HBOMaxHelp Because TV’s and streaming devices update. If your tv is a Roku TCL or you are using a Roku streaming device the recent update may be the problem. It has been for many people & with several channels

  • GBABYMYBABY GBABY MY BABY (@GBABYMYBABY) reported

    @HBOMaxHelp The trouble is the app is not worth paying for y’all need to merge with someone or stop ripping people off

  • ashleylizabeth 𝖉𝖔𝖑𝖑 🦋🌈 (@ashleylizabeth) reported

    Bruh, I'm sicky and it's 6:30 in the morning and my app hasn't worked in four days and I just want to watch Gossip Girl, I am begging please fix your app 😭 @hbomax @HBOMaxHelp

  • sofaboyjamie sofa boy jamie hancock (@sofaboyjamie) reported

    @HBOMaxHelp @isaidfawkyou THAT DOESN’T WORK! I been paying for hbo max and can’t even watch shows

  • annette_10 Ash (@annette_10) reported

    Ugh my app is not working. @hbomax

  • AlenBradley Alen Bradley (@AlenBradley) reported

    @HBOMaxHelp If my email address would solve the broken app, I would.

  • 1kimmar Kim Martell 🇺🇸🐶☘️💙🏝🍷🦁 (@1kimmar) reported from Los Angeles, California

    @HBOMaxHelp It's on @Roku. We have EVERY channel (Showtime, Netflix, Amazon, Peacock, Paramount, & more. The ONLY problem we hv is with @hbomax. Terrible app w/Roku. And my husband is a well-known software developer for an international platform, and if HE can't get it to work, IT'S CRAP!

  • mfordsan Mo 🗽 (@mfordsan) reported

    @N_A_2991_ @HBOMaxHelp @isaidfawkyou “Send help”😭😭😭”PLEASE”

  • comikeyduece Mike Heft (@comikeyduece) reported

    @hbomax app not working on fire stick. Unable to play anything. Went through all recommended troubleshooting steps. Plz help

  • ashleylizabeth 𝖉𝖔𝖑𝖑 🦋🌈 (@ashleylizabeth) reported

    Bruh, I'm sicky and it's 6:30 in the morning and my app hasn't worked in four days and I just want to watch Gossip Girl, I am begging please fix it 😭 @hbomax @HBOMaxHelp

  • LeQueenAuntie BaldieLocks (@LeQueenAuntie) reported

    @HBOMaxHelp Been there done that. Fix the integration. Listen to what we are saying. The app is trash. It’s NOT user friendly. Go back to the drawing board.

  • therealcaldy Caldwell (@therealcaldy) reported

    @hbomax hey. Still having problems with app. Deleted reinstalled. Reset pa4. Still when I click on a show it takes me to home page

  • LastKingOnEarth Open minded O (@LastKingOnEarth) reported

    @HBOMaxHelp @isaidfawkyou You try to rewind, it freezes, CC doesn’t work half the time. Hbo is making way to much money for their app to be this inferior

  • savageassmickey Mickey Brown (@savageassmickey) reported

    @HBOMaxHelp You mean service provider? Streaming service? I don't see how the TV I'm using is causing the problem

  • LastKingOnEarth Open minded O (@LastKingOnEarth) reported

    @HBOMaxHelp @isaidfawkyou Yes you app is total sh*t. The original HBO go app was god tier, I don’t know what the new b.s is but fix it.

  • SCfootball4lyfe Reggie Allen (@SCfootball4lyfe) reported

    @hbomax how is your app still complete garbage. I can watch a show approximately 20% of the time I try. Many others with the same issue. It can't be that hard to fix.

  • bestcoffeeinthe Don (@bestcoffeeinthe) reported

    @HBOMaxHelp Why am I required to login over and over as an HBOMAX subscriber? My provider is YouTubeTV. I know how to login. My question is why am I disconnected from an active subscription?