Is HBO Max down?
Problems detected
Users are reporting problems related to: playback issues, buffering and sign in.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 02: Problems at HBO Max
HBO Max is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (20%)
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Crashing (13%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Aruni Gunasegaram
(@aruni) reported
@ATT 1.5 hours w/ phone agent on 3/11 b/c lost @hbomax. Chat agent didn't disclose the hotspot plan needed b/c no Internet for 5 days from ice storm in ATX meant sub was gone! 😣 I asked 5x if diff and he lied! Worse, after change hotspot didn't work due to bad coverage! Help?
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Andrew
(@EastonCowboy76) reported
@hbomax @Complex Awful acting with repetitive story lines. The first season was interesting.
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Dan Cooper
(@dnc002000) reported
@HBOMaxHelp live in the Cleveland area and since been texting yesterday hbo max just goes to a black screen when tries to load on all my TVs. Is their an issue ?
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Jeff May
(@heytherejeffro) reported
@KBAndersonYo @HBOMaxHelp HELP. THIS. MAN. @HBOMAXHELP.
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Adam Brown
(@adamofbruce) reported
Came downstairs to discover that my six year old has figured out how to use the remote to help himself to Curious George. I’m going to need some help before he figures out how to help himself to the @hbomax lineup.
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Resilient 🏁
(@__Coop__) reported
@HBOMaxHelp why is the hbomax app on Roku not working
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Rear Admiral
(@RearAdBsBlog) reported
@tyler72031374 @hbomax Changed in what way? Hoffman was amazing but it doesn’t work without Cruise’s uptight ********.
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john doe
(@johndoe28840094) reported
@hbomax @DanSoder isn’t in trouble, correct?
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Chris 🇺🇸
(@runcatsrun) reported
@hbomax your app is absolute dogshit. Constant crashes and buffering. All my other streaming apps work brilliantly. Sony, appletv doesn’t matter. Constant restarts. Miserable
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Defender of Democracy
(@krbisme05) reported
@hbomax @Complex No it’s not! Same despicable, unredeemable characters along with broken dialog. Bye!
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Bobby McGee
(@bobmcgee00123) reported
@hbomax Lasted until season 3, got boring. Spoiled narcissists with daddy issues every episode. Stopped caring about their latest scheming.
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nella 🏳️🌈🏴☠️2️⃣ MCM
(@ceranaro) reported
. @hbomax are you just really ******* stupid or whats your problem
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Chris Quintano
(@chrisquintano) reported
@hbomax @Complex It’s pretty terrible actually
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Reanna
(@chreanna912) reported
@hbomax Hey can you guys fix your password input field on your sign in page? It tries to validate a password before I even type anything in and it’s very frustrating #hbomax
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Kevin Anderson
(@KBAndersonYo) reported
@heytherejeffro @HBOMaxHelp Please help
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miles 🏴☠️🦇⚾️🍓
(@vamptaika) reported
@ceranaro i’m going to lose my mind @hbomax you are the worst
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Shashi kumar
(@ShashiColt) reported
@hbomax Hey, you guys took out your content from Disney+Hotstar India,when are you gonna launch in India like I watched Documentary I'll Be Gone in the Dark ,do lauched man we guys missing out whole quality Content
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Nakoda
(@NAKODA333) reported
@hbomax yall need to fix lag issues it's been a thing since launch. And no it's not our internet connection or a matter or uninstalling and reinstalling the app. It's all you dudes.
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ben padgett
(@BenPadgett45) reported
@hbomax i keep on getting errors trying to watch south park
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Matthew Spurr
(@MatthewSpurr5) reported
@HBOMaxHelp @bean_foot @HBOMaxHelp this is not an issue with anyone’s device or even with HBO systems, but rather it’s the version of the dub you are using. Sounds like characters are talking into a fan. if it’s possible to fix the source audio by remastering it or something, can you?
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Elizabeth
(@lizeileen) reported
@hbomax my default is subtitles on. Why in the world, every single episode I start of His Dark Materials, is that functionality broken and I need to literally turn it off and back on again. It's 2023. Do better.
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Parody (parody)
(@EricksonPrime) reported
hey @BenKissel, April 30th is the last day to watch Nothing But Trouble on @hbomax
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More Irish 🇮🇪 Than I Knew
(@alternatecourse) reported
@hbomax Keep having buffering problems
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That ***** effortlessly
(@tbeffortlessly) reported
@suhcyut @hbomax Who's got some work? Dirk's got some work! Who's got a job? Bob's got a job! Who's got a profession? Stetson's got a profession!
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Rizzy McGuire
(@Jet_Pac) reported
@hbomax your app never works. worst streaming app no matter how many times i delete and redownload it doesn't work on the PS5 or smart tv unsubscribing. never getting my money again
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KeepItAhhJee
(@WorldSuberModel) reported
@HBOMaxHelp App can be downloaded but we can’t login on multiple devices.…..and when a show is selected it takes about 3 mins for the app process what I’d like to watch.
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JJ - polite menace, ofmd stan 🏳️🌈🏴☠️🇪🇺
(@eloguent_pizazz) reported
@hbomax, @HumanBy_O, @OurFlagHBOMax and the OFMD cast are awful quiet this week after dropping us crumbs the last few weeks... 🥺 Pls give us season 2 news soon, our hearts can't take much more waiting 😭
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***** boy roman roy
(@norttinson) reported
@ProjectCensor get 2 work @hbomax
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💗Daniel Tressé
(@DaniellaTressse) reported
@hbomax is the shittiest app on planet earth. It won't run on my phone. Trying to watch it on my tv it freezes in the middle of anything I try to watch. It's too expensive for as crappy as it is. Their janky servers, cobbled together by the most overworked Chinese kids,
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IaninPhilly
(@IaninPhily) reported
@hbomax is there problems with the app? Got so bad I uninstalled and Started to download again. It's now been 10 minutes