HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (39%)
• Buffering (30%)
• Crashing (18%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Utrecht	Playback Issues	9 hours ago
Melbourne	Sign in	2 days ago
Aurora	Sign in	2 days ago
Villeneuve-d'Ascq	Crashing	4 days ago
Olímpia	Buffering	4 days ago
New York City	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Cheater (@AaronCheater) reported 15 seconds ago

  Having trouble telling the difference between the skits on #SNLUK and the ads on @hbomax

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 1 minute ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?

• 
  Zack (@_____1776_____) reported 2 minutes ago

  @Jovinhoofficial @hbomax It will 100% live up to expectations! Only problem is the expectation is that this will be terrible

• 
  LIEf (@thatsLIEf) reported 2 minutes ago

  @BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑

• 
  seglass ni tonday (@marcellsabitzer) reported 4 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  Carl (@destream_cl) reported 9 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  Ronnie Clarke (@ronnieClarke69) reported 10 minutes ago

  @hbomax Your picture quality of @footballontnt is a disgrace, since you move it from discovery plus. Pictur clearly isn't HD quality #PSG #Munich

• 
  Tyler (@tylermcg97) reported 10 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  Jon Beadle (@jonbeadle135) reported 11 minutes ago

  @hbomax since taking over sport from discovery + your app does not work on my iPad. It’s not particularly old but can only use iOS 15.8.7. Is there a work round so I can get what I’ve paid for?

• 
  J (@RevengersW7447) reported 15 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  Jabagowicz (@jabagowicz1) reported 15 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 15 minutes ago

  @legalrealist @hbomax she like ptmc, she even like robby, she likes her coworkers, once again she isn't the issue, robby is

• 
  Gerald Dean (@Loser_Pot_tard) reported 16 minutes ago

  @hbomax This crappy service is constantly down. Worst streaming service of the bunch.

• 
  Sofia (@willowmillenniu) reported 21 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Legends of Tomorrow (@tomorrow52309) reported 25 minutes ago

  @Spandex_Pod @hbomax This show is the master of representation because it’s never an issue for anyone, there’s no judgement, no one’s ashamed to love who they love and that’s how you do it #SaveLegendsOfTomorrow

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 28 minutes ago

  @ninakokino98 @hbomax I also think it’s obvious Robby thinks she’s not right for a busy ED (because she does have a tendency to want to provide … let’s say *** levels of care) … and Robby is obviously totally unequipped to help her with her anxiety (and in fact is actively harmful on that front!)

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 29 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 33 minutes ago

  @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 33 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  AZGirl (@k2m_10210) reported 35 minutes ago

  @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

• 
  Josh (@Bonez639) reported 36 minutes ago

  @thrawnftw @JamesGunn @hbomax It looks awful. Just like how Guy Gardner's suit looks awful, and Superman's suit looks awful. I've yet to see an actual good suit in this universe. Hell, I'm yet to see an actual good script in this universe.

• 
  Avon (@Ay_110_) reported 37 minutes ago

  @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 38 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  Cawcaw (@AJ_Sauceda) reported 41 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 42 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 43 minutes ago

  @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

• 
  Jack Logan (@jack4u2b) reported 48 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  Meagan Guidry (@MeaganSGuidry) reported 54 minutes ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 55 minutes ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  Da Goof (@PrestonUie) reported 60 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE