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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 29% Sign in (29%)
  • 15% Playback Issues (15%)
  • 14% Crashing (14%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Northampton Buffering 13 hours ago
Monclova Sign in 2 days ago
Idaho Falls Playback Issues 2 days ago
Houston Sign in 2 days ago
Cleveland Crashing 2 days ago
Lowell Playback Issues 3 days ago
Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • nevdull
    nevdull (@nevdull) reported

    @hbomax @hbo @TNTSportsUS fix your ******* streaming app feed.. it's ******* stanley cup playoffs and the jitter and delay is abysmal.

  • PigzFly_
    Shannon Stringer (@PigzFly_) reported

    @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

  • AlgonquinKnight
    Adam Santino (@AlgonquinKnight) reported

    @SFWsalesgirl @JamesGunn @hbomax Stewart being the main GL isn’t a problem. It’s how these characters are being written.

  • mcneilly_mark
    mark mcneilly (@mcneilly_mark) reported

    @hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others

  • mikednew
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Michael New 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikednew) reported

    Speedway World Cup has now appeared on @hbomax problem with technical issues previously Live streaming transmission 👍 #SWC

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • BasedBob210
    Texas Bob (@BasedBob210) reported

    @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

  • Y2kHoneyluv
    Kåt from NY (@Y2kHoneyluv) reported

    @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • Brandmarv1
    Brandmarv (@Brandmarv1) reported

    @JamesGunn @hbomax Oh no, not the immediate marketing pivot. “Only one can wear the ring”… picks up any single issue of green lantern “oh wait I guess that doesn’t make sense at all”.

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

  • your_worm
    Dingus McKringus (@your_worm) reported

    @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

  • BrentAWilliams2
    Brent A. Williams, MD (@BrentAWilliams2) reported

    @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

  • GodsGift2uWomen
    Black Bruce Wayne (@GodsGift2uWomen) reported

    @hbomaxhelp @aylissar Same here! I need help

  • marheaux
    Marly (@marheaux) reported

    @hbomax this better be gay AF or we gon have a problem

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

  • VoiceIslanderFn
    FrankVoiceIsles (@VoiceIslanderFn) reported

    @HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • deaniejoooo
    That Deanie Girl (@deaniejoooo) reported

    Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

  • TwiztidMetal31
    Breaker (@TwiztidMetal31) reported

    @JamesGunn @hbomax Looks terrible. As per usual hard pass.

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • rob_betamax
    Rob B 🇵🇷 (@rob_betamax) reported

    @JamesGunn @hbomax That's not how the Lantern rings work.

  • mattbo_0
    Matthew (@mattbo_0) reported

    @hbomax Terrible tagline. Guess Hal dies.

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • MushroomChris
    Chris Irving (@MushroomChris) reported

    @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • weaveral121
    Andersonal (@weaveral121) reported

    Whoever made a deal with @hbomax to stream sports should ask for their money back. This glitchy quality is awful! Do better!!!

  • GardenCenobite
    Matt (@GardenCenobite) reported

    I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

  • AAbyss93
    AdvisingAbyss93 (@AAbyss93) reported

    @JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…