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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 33% Sign in (33%)
  • 27% Crashing (27%)
  • 24% Buffering (24%)
  • 14% Playback Issues (14%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 1 day ago
Veracruz Sign in 5 days ago
Paris Sign in 5 days ago
Sandillon Crashing 9 days ago
Gland Playback Issues 16 days ago
Perth Sign in 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • RPhilipMacLean
    Richard MacLean (@RPhilipMacLean) reported

    @hbomax Got it. You’re saying the Praxis mirror was operating on the creators themselves the whole time. Chuck Lorre and Bill Prady (whether consciously or not) kept projecting their own insecurities, control issues, and worldview onto the screen — using a cast of very talented

  • macadamia012
    Sam (@macadamia012) reported

    @kittybiza217 @hbomax @HBO .....after he recovers from his helicopter crash 🕯

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

  • RPhilipMacLean
    Richard MacLean (@RPhilipMacLean) reported

    back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

  • this_ismy_alt
    alt! (@this_ismy_alt) reported

    @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

  • shelf_dive
    Shelf Dive (@shelf_dive) reported

    @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

  • ShaunORourke75
    Shaun ORourke Official 🖖🏻 (@ShaunORourke75) reported

    @JamesGunn @hbomax Trailer couldn't even get 10 seconds in and we hear an F-Bomb. One thing is for sure your DCU will go down in history as the one universe with the worst writers and almost all the content kids can't watch.

  • TheGDMattMan
    Matt Arko (@TheGDMattMan) reported

    @JamesGunn @hbomax I'm am afraid...how how terrible this will be

  • aaronshupp
    ᎷᎪ𝕏ᎳᎬᏞᏞ Smart (@aaronshupp) reported

    @adultswim @hbomax Because it's awful. Not enough swagger.

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • SpookAria82
    CybergAria (@SpookAria82) reported

    @AestheticPuppet @hbomax If you dont know what the issue is PLEASE go in blind its insane

  • MixMysons
    Mysons (@MixMysons) reported

    @hbomax Very weak season so far. This death also being super lame with no story. Just kind of felt like he wanted out very quick. Terrible writing. Also the spoiler is weird tbh

  • back2malik
    backtomalik 🐥 (@back2malik) reported

    I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

  • SeanMar55072261
    RipcityDSCPL (@SeanMar55072261) reported

    @AEW @tntdrama @hbomax Don't be surprised if MCMG debut here and not Dynamite. Against TNA, there old work place? It's something Tony would do. 9pm hour.

  • pokeahoesol
    𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported

    @NobleMetaXX @netflix @hbomax Already on it setting up the account today for this kinda content. I have about 10 videos good quality to post as commercial content

  • AjaksBrian
    Ope (@AjaksBrian) reported

    @hbomax From one problem to the other

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • lastcallforaj
    AJ (@lastcallforaj) reported

    @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life, for ****'s sake Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • sikandar02
    Ruben Alegria (@sikandar02) reported

    @JamesGunn @hbomax Terrible timing to post this

  • pmsawyers
    kp (@pmsawyers) reported

    @Chameleon777771 @hbomax the way you always have the worst takes is truly astounding

  • sophiebriar420
    💫 Sophie 🌸 (@sophiebriar420) reported

    @NFL @Seahawks @hbomax Awkwardness doesn't build trust in a locker room. Does being "real" actually help him command a huddle?

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • aelskk
    GAVI Y PEDRI (@aelskk) reported

    @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

  • jaybeevercetti
    jb (@jaybeevercetti) reported

    .@hbomax fix yall app for I tweak out im not trolling

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.