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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Axel
(@AxelTaby) reported
@hbomax I really, really want this to be good. The sequel was an awful woke mess and I pray that HBO didn’t let Neil destroy this promising series in this way.
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Troy Riggins
(@TroyRiggins) reported
@hbomax @velmatheseries So you take more money from us, dump the shows we like and give us this crap. A better show would be nothing but HBO executive meetings where we can watch you hear pitches for shows this bad and greenlight them. It would be like a reverse Shark Tank - the worst ideas win.
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Inebriated Argonaut
(@GlobeMullensk8) reported
@hbomax The opening scene literally has a naked Daphne fight a shower full of girls to make one terrible joke. This scene was soooo ******* cringe. You guys could've recast the entire cast ethnicities while still retaining the essence of the original. 5 mins I was out.
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Buttquack
(@Buttquacker) reported
@hbomax No scooby, self inserts and all your audience is in the writers room all the people working on this will somehow fail upwards and probably get promotions and new shows to work on.
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atomly
(@atomly) reported
so @hbomax is raising their prices after they just took a bunch of content off last month? they already have the worst user interface in the business, at this point it's like they're begging customers to quit.
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Jacob Huddleston
(@jacobh11417) reported
@hbomax aye y'all got some problems on xbox, the preview of the episode if you skip forward isn't accurate, when I want to skip an intro sometimes I can't
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Shane
(@plainoleshane) reported
@hbomax original content is okay to make! We encourage it! So please don’t use a well loved franchise to mask a terrible show. Velma ain’t it.
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Tappy
(@tappy6690) reported
@Kara_Di Miguel " I can take a punch" Ava " yea. i saw that its avoiding that seems be the trouble. Lol WARRIOR NUN NEW HOME #SaveWarriorNun #WarriorNun @hbomax
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Dr. Ana
(@ana_fontana) reported
@hbomax what’s up with your app??? It is THE worst of all streaming services 🤔
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hiimbrent
(@hiimbrent) reported
@hbomax Do y'all have a fix in the works for your subtitles? Not sure about other platforms but subtitles on the Xbox app overlap each other constantly and make them worthless most of the time.
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Jason Brown
(@SacredScares) reported
@hbomax @HBO Your Velma post had comments off, I'll say it here. Your new version of Velma's seriously off. Turning off comments doesn't help social opinions.
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Eric Pastrano🇺🇸
(@Mr_Pastrano) reported
@hbomax How is Sherlock Holmes & Game of Shadows removed but you can still watch Divergent Trilogy, which is terrible. Unacceptable!
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noah
(@sIowIikehoneys) reported
@HBOMaxHelp @fusslo1 Hi im having same problem… watching incredible hulk at 100% and its literally SO soft i can barley hear it when im right next to the tv (for comparison i normal watch things at a 45%)
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Just Like That
(@Round3Jourdain) reported
@WildClarissa @hbomaxmovies @hbomax A VPN is the answer to your problem!
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Allie
(@BUAllieCat88) reported
Oof @hbomax #VelmatheSeries is awful. Kill it
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Dr. Ana
(@ana_fontana) reported
@HBOMaxHelp Hi! It’s on a samsung tv. At first the app would not even open and we’d get an error message of a page not loading. Then during the movie it kept saying there was no internet connection and we had to restart it
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Yücel
(@Jamirryoo) reported
@hbomax i don't know how you withdrew money from my credit card without my knowledge. you are not working in our country
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MarkyMarkMark
(@MarkyMarkyMMark) reported
@hbomax Velma is some of the worst animation ever produced. Do better.
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KrystalsCatastrophe
(@CataKrystal) reported
@generikb @hbomax It might be connected to your google account if you got it on the Google Play store. I'd try that if you havent already and if that doesnt work, i'd maybe call their support line.
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SwedishDnDNerd🏴☠️🇸🇪
(@MathewSwedish) reported
@hbomax Sloving them even at the cost of being a pile of garbage that will crash and burn?
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kate
(@nibnips_) reported
@adultswim @hbomax cough cough so pr right now must be an issue with rick and morty right now, y’all should pick up the inside job the creators aren’t ******* abusers 👍
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KillieWill
(@GetHigh_EyesLow) reported
@PlayStation @hbomax Oh wooow thats crazy…. Anyway can yall fix this Kakarot upgrade problem
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🏳️⚧️🏳️🌈VARly Rae Jepsen
(@stormwarnings_) reported
@hbomax sorry to do this on twitter but how can someone who has moved abroad access account settings/cancel when they are geogated on every page, including help/account settings/"get in touch" pages?
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Fraggedy Ann
(@Fraggedy_Ann) reported
@shortysvilla @hbomax Happy it worked for you! I was hopeful the new update would fix the issue but looks like we'll have to sacrifice the Dolby for awhile longer.
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kapi
(@capytainn) reported
@adultswim @hbomax I know that it is a separate problem with the paperwork and the legalities of the series, but half the community is with you on this. If you manage to save inside job I promise to pay you every month with hbo or wherever PLEASE @adultswim #saveinsidejob #insidejob
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Bryan Pico
(@BBX22834199) reported
@CalamariSteven @PlayStation @hbomax The fix needs to be done though, disconnect game to movie.
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Tom Lunee
(@TLunee) reported
@MrShull69 @velmatheseries @hbomax Velma's problem isn't being "woke".
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Shane
(@plainoleshane) reported
Everyone, please bully @hbomax for the absolute blasphemy they just released. Please. Velma is terrible.
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Rayveganj
(@rayveganj) reported
@HBOMaxHelp @hbomax @mindykaling Wow! HBO Max Velma is proving to be an absolute disaster. Reviews are terrible. Americans are fed up with woke Hollywood nonsense
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TDD2
(@metal4timmy) reported
@hbomax I just got notified my monthly subscription fee is being increased. Will we be getting more quality DC content, ie Titans,Doom Patrol, Snyder Verse, DC animated like Batman vs Teenage Mutant Ninja Turtles, etc?