HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/23/2026 07:15

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Buffering (33%)

    Buffering (33%)

  2. Playback Issues (31%)

    Playback Issues (31%)

  3. Sign in (20%)

    Sign in (20%)

  4. Crashing (12%)

    Crashing (12%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesQueens Buffering
United StatesSpringfield Sign in
United StatesCharlotte Buffering
United StatesRice Buffering
United StatesProvidence Sign in
United StatesSeattle Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Top8Games Brian David-Marshall (@Top8Games) reported

    @CullyHamner @hbomax The wait for those last two issues would have been epic even without actual epic delays in their release. I need to go back and buy those 12 back issues.

  • swalker326 Shane (@swalker326) reported

    @hbomax If I login to my account and only have 1 profile, why do i have to select that profile before I start watching?

  • 7eraphiim 7eraphiim🇵🇷 (@7eraphiim) reported

    @HBOMaxHelp Yes, I have troubleshooted the error several times. Restarting doesn't help much and I have uninstalled the app as well. This has been going on for several months. When I look up the error message it says server error on your behalf.

  • NHaf13 Nikki - #SaveProdigalSon (@NHaf13) reported

    Friendly reminder that #ProdigalSon still needs saving and we want you to help @hbomax. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon

  • LaneSomebody Penelope Lane (@LaneSomebody) reported

    Hey @hbomax what steps are you taking to make sure @succession doesn’t make you crash on Sunday 🤔?

  • 7eraphiim 7eraphiim🇵🇷 (@7eraphiim) reported

    Will you please fix your servers, every time I want to see a movie it freezes. This has been happening since July. @hbomax

  • atumamilegusta Renée Alegría (@atumamilegusta) reported

    WHY Is @hbomax not working?!!! arghsfhakunwculfnuw

  • HexUSB11 USB (@HexUSB11) reported

    @hbomax @ATT did you know that oceans 11 doesn’t work on your app? Keeps giving everyone an error. @ATT

  • ethanolivertroy troy (@ethanolivertroy) reported

    Bro all this money @hbomax making can y’all make a damn app that doesn’t crash when I’m trying to watch @DCTitans and live vicariously thru Nightwing?!?!?

  • karfus Karl Fuzz (@karfus) reported

    @hbomaxmovies @hbomax Hey you bozos, when I navigate to your site, from my home in the UK, to buy a gift subscription for my mother in the USA, and pushed away by "not in region" and there's no "Contact Us" or "Feedback" link, I'm already pretty pissed off with you as a customer. Great work!

  • BernieBernste10 Bernie Bernstein (@BernieBernste10) reported

    @7eraphiim @hbomax Me too. Back-and-forth with them for months. And they've done nothing to help. Get ready for DMs that request info and then offer nothing in the way of actual assistance.

  • Gladiator_TV Dee VILLAIN (@Gladiator_TV) reported

    @hbomax Ayo could y'all fix all apps??? Why do I have to restart my the every time I click on a new show cause your app freezes. Everyday. At least once a day. What am I paying for???

  • karfus Karl Fuzz (@karfus) reported

    @hbomax Hey you bozos, when I navigate to your site, from my home in the UK, to buy a gift subscription for my mother in the USA, and pushed away by "not in region" and there's no "Contact Us" or "Feedback" link, I'm already pretty pissed off with you as a customer. Great work!

  • lazyswarm NYMess (@lazyswarm) reported from Wheeling, West Virginia

    @hbomax @HBO so… Do you guys have any plans on fixing your app? You know this, it is by far the WORST app to navigate. I mean aren’t you HBO? #HBOMax #Incompetence

  • WandaRo56668364 WandaRodgers (@WandaRo56668364) reported

    @HBO @hbomax Who will help me with advice?

  • karfus Karl Fuzz (@karfus) reported

    @hbomax Hey you bozos, when I navigate to your site, from my home in the UK, to buy a gift subscription for my mother in the USA, and pushed away by "not in region" and there's no "Contact Us" or "Feedback" link, I'm already pretty pissed off with you as a customer. Great work!

  • diegui_mald97 Diegui (@diegui_mald97) reported

    @DCTitans @hbomax the quality drop is noticeable in this season, very slow and very ambiguous. Outside of the fight scenes there is little to be saved from this season.

  • HexUSB11 USB (@HexUSB11) reported

    @HBOMaxHelp I’m using the iPhone 12 Pro Max. Every time I click on Oceans 11 it gives me that error. It’s the only movie that does that.

  • Joshkaynefriend Absolute Fish (@Joshkaynefriend) reported

    @hbomax I don't know what is up with your app but I have never had more problems with a streaming service. It freezes constantly and until this is addressed I am going to cancel. Sad but true.

  • Taylor__Allie Taylor (@Taylor__Allie) reported

    @hbomax has the worst interface I have ever seen

  • umdet3 UMDET3 👻 (@umdet3) reported

    @hbomax has the absolute worst streaming platform. It's unstable, the "Play Next Episode" button doesn't work half the time, it's slow, and the don't even get me started on the app. How many times do I need to acknowledge that "streaming using cellular service" is my intention?

  • sluttypuddy 🧚🏽🥸 (@sluttypuddy) reported

    @hbomax your platform is really REALLY trash please fix it

  • LadyCygnet Spooky R. Mason (@LadyCygnet) reported

    @HBOMaxHelp I will later today. As I said, I got it working, so my toddler is getting her Sesame Street fix right now.

  • Ellen_Lee3 Ellen Lee Schwartz (@Ellen_Lee3) reported

    @HBOMaxHelp Why are there always problems with your service? We pay for this!

  • djairrick airricksreloaded 🐻 (@djairrick) reported

    @HBOMaxHelp I see people are having trouble with your app. For us specifically it's on Roku and the titles won't play, its an app issue as none of the other apps are doing this and I have reset my Roki 3 times. What's going on?

  • AdamHammerstrom Entertainment/Sports/News (@AdamHammerstrom) reported

    @HBOMaxHelp I was trying to use HBO MAX a few months ago & it kept stopping & going back to the plane that has all my Channels. I read some articles about that being an issue. I want to know if that is fixed? Does it work now? Thank You.

  • SizzySarah85 Sarah (@SizzySarah85) reported from Orlando, Florida

    The only thing getting me through this hellacious work week is that Succession starts season 3 on Sunday @hbomax 🙏🏻

  • DangerUno Danger One Studio (@DangerUno) reported

    @_Vic_Hugo @DCTitans @hbomax Conner is “almost Superman” and there’s no real reason he hasn’t punched Jason and Scarecrow to the moon by now and solved all the problems. If they think he’s too OP, then he shouldn’t be on the show IMO.

  • xarvels q (@xarvels) reported

    you are literally the WORST site on the face of the earth. you suck. everyone hates you. i hope you go broke and a dog pisses in your shoes. i hope when you have a dead day you drop your keys while unlocking your door. i hope your burger falls apart when you try to eat it @hbomax

  • saelonnie sae🥰 (@saelonnie) reported

    dear @hbomax fix your app cuz🤬