HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/13/2025 13:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Crashing (19%)

    Crashing (19%)

  4. Buffering (17%)

    Buffering (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilAngra dos Reis Playback Issues
United StatesChesapeake Crashing
United StatesWheaton Sign in
United StatesGreen Bay Sign in
BrazilGoiânia Buffering
United StatesConroe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • elrefaeymah MEGO❗️ (@elrefaeymah) reported

    @hbomax Shitty movie, poor quality and stretching the time to make something good out of the ahotty story, poor actress, mask face doesn’t know how to react in different situations and definitely poor graphics

  • PatriciaBDwyer Patricia B. Dwyer (@PatriciaBDwyer) reported

    Why does the UX of the @hbomax app have to be so awful? You deprecated everything else and got me here, and dang. Had me fooled with those slick gradients.

  • BackusAttackus Luke Mirtic Backus (@BackusAttackus) reported

    @hbomax Compete waste of time. Absolute terrible movie.

  • hecibanez Hector Munoz (@hecibanez) reported

    @hbomax Worst

  • KyleLSaunders Kyle Saunders (@KyleLSaunders) reported

    Hey @hbomax, your interface is awful. No auto play, none of the aspects of Netflix and Amazon that work so well. Search sucks and is slow. It’s almost like you’re discouraging people from watching, that’s how badly it’s set up. Cc: @HBO.

  • Tomoni84 Okoye (@Tomoni84) reported

    @HBOMaxHelp I have not been able to sign in to my account for three days!

  • noah_fear Noᨛabody° (@noah_fear) reported

    @hbomax You know why I'm tearing up? Because I can't choose which way I want to flip my phone to watch your content. I should just be able to flip my phone and the screen flips too. Yours is the only app that doesn't. Please work on your interface, it's absolutely horrible. #FlipHboMax

  • realjeebles jeebles (@realjeebles) reported

    @hbomax @HBOMaxHelp @Xfinity come on yall, I will speak up for all the Xfinity Flex device users. FIX THE APPPP. How hard is it to add autoplay and access to our lists, like come on #xfinityflex #xfinity #HBOMax

  • beeteay bee (@beeteay) reported

    @hbomax @KarlJacobs_ hey hbomax the author of heatwaves specifically stated multiple times that they dont want their work shown to dream smp content creators/shoved in their faces. might just wanna think about that

  • JMTL930 Joanne Leger (@JMTL930) reported

    @hbomax why can I not go 'back' when using the app. EVERY time I do I have to Uninstaller and reinstall the app. This is ridiculous! You can't fix this obvious bug?! C'mon.

  • CupcakkeIggy Casey 🍎 (@CupcakkeIggy) reported

    @hbomax my sound doesn’t work on one of the courage the cowardly dog episodes on my Apple TV but it works fine on the others?

  • BillYanko Bill Yanko (@BillYanko) reported

    @hbomax No Twitter. Stop putting Gossip ******* my feed. Your analytical department is freaking awful if you think that this would interest me. wtf. This is my last rage tweet for 2021. Serenity now

  • DannyRuiz75 Danny Ruiz (@DannyRuiz75) reported

    @SusanMu60024689 @hbomax You should. It’s horrible. Worst rated DCEU movie ever in fact.

  • WestAustinAg WestAustinAg (@WestAustinAg) reported

    @hbomax Literally the worst movie of all time. 👎🏼

  • TheyCallMeNels They Call Me Nels (@TheyCallMeNels) reported

    @HBOMaxHelp Thanks. So I ended up watching the movie using the XBox app and that worked. There does seem to be an issue with the film on Roku. Maybe a buggy Dolby Atmos implementation? As I said before other content (like Love Life) worked well. You should check Reddit as I'm not only one.

  • shawnryanmusic Shawn Ryan🇺🇸 (@shawnryanmusic) reported

    @hbomax Hard pass...Streep in anything is terrible.

  • david_darmofal David Darmofal (@david_darmofal) reported

    @KyleLSaunders @hbomax @HBO Yesterday I got oops, won't play or whatever that error message is, 5 times while trying to watch an episode of The West Wing.

  • VanderTweets Ryan VanderYacht (@VanderTweets) reported

    My TV has a wired internet connection and top flight speed. Netflix, Hulu, Disney+ all stream beautifully. @hbomax , on the other hand, continues to have picture quality problems (blurring, primarily). And no, this isn’t even about Wonder Woman.

  • GothAstronemer GothAstronemer (@GothAstronemer) reported

    @hbomax I Literally know ******* kids in their 20s who could do your jobs better. Your App, your channel your, your whole goddamn service, SUCKS! And do you want to know why its cause ultimately at it's you core you and your company suck! #1 Worst streaming service to date STILL!

  • nicoleremini Nicole Bella Remini (@nicoleremini) reported

    @hbomax Worst movie

  • charilecox val (@charilecox) reported

    @HBOMaxHelp WHY DOES NOTHING WORK ON THE WEBSITE APART FROM HIS DARK MATERIALS STARRING JAMES MCAVOY

  • bgidaddy11 Footballguy (@bgidaddy11) reported

    @hbomax It was terrible .. it’s like it was rushed.. too many gaps in the story timeline .. too long too

  • samhaynes89 WILL (@samhaynes89) reported

    @hbomax wiig amd gal did good. it wasnt the worst thing in the world. at least it got made. im glad they can make super hero movies with female leads but that doenst mean most of movie didnt suck. captian marvel was way way better.

  • stydiasjacey renew caos (@stydiasjacey) reported

    @nabrinas @hbomax NAH BC IM TIRED OF WAITING AND IM NERVOUS FOR WHEN THE HYPE DIES DOWN SO LETS FIX THIS QUICKLY

  • LoretiTV Benioff the Brilliant and Weiss the Wise (@LoretiTV) reported

    @MVoltsev @hbomax you spam stan bots are the worst

  • gehn6 Matthew Park (@gehn6) reported

    @hbomax I just got double billed for subscription because your Google app doesn't work.

  • DoranOancia Dr. Big D (@DoranOancia) reported

    @hbomax Awful show. Like really truly bad.

  • DJStrat GMathis (@DJStrat) reported

    @hbomax wow it’s terrible

  • kris_klein75 Kristina Klein (@kris_klein75) reported

    @hbomax I just signed up and it is terrible, I can’t skip the intro or pause during a show (the pic pauses but the audio keeps playing) worst app ever glad it’s a free trial..BYE BYE!

  • Sa2vador Salvador (@Sa2vador) reported

    Hey @hbomax, what's up with the awful audio/subtitle options for Weathering With You? I try to select Spanish and it comes up Japanese dub with English subs on XB1. I check mobile, Spanish subtitles show but then the English subtitles as well regardless of Eng/*** dub.