HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/05/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Video Quality
GermanyBerlin Buffering
GermanyBrandenburg an der Havel Playback Issues
United StatesRiverside Buffering
United StatesSacramento Sign in
United StatesRenton Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieSa75953191 Eddie Sanchez (@EddieSa75953191) reported

    @hbomax fix your servers. Tired of the movie buffering and freezing.

  • dlunsford12atty Danny Lunsford (@dlunsford12atty) reported

    @hbomax espeiode 2 of Q: Into the Storm is glitched. Please fix it

  • ThislsLiz Liz (@ThislsLiz) reported

    @HBOMaxHelp guys, PLEASE fix whatever is causing me to have to sign in LITERALLY 30 times every time I try to watch something. I’ll sign in and the second I press play, it tells me I need to renew. I spoke with a customer rep last time it happened, and nothing has changed.

  • Secretp57 I dOnT eVeN kNoW (@Secretp57) reported

    @HBOMaxHelp hi I pmed you guys and tried stuff and streaming Godzilla vs Kong still don’t work like last time

  • syedahmed8740 Syed Ahmed (@syedahmed8740) reported

    @HBOMaxHelp I keep trying to play kingkong vs godzilla and it's not working. It's not my TV bec I'm able to play other shows from hbo as well as Netflix. At the same time seems like an issue as it's all over the net ppl with similar issues. Whats going on??

  • veganfines veganfines🌱 (@veganfines) reported

    @hbomax @frandrescher The Nanny is finally streaming and the last season the episodes are out of order. I am so excited its steaming but please fix it.

  • PassBailey Bailey Pass (@PassBailey) reported

    Has anybody else had the problem of #thenewmutants not showing up on @hbomax #HBOMax

  • LeavellMisty Misty (@LeavellMisty) reported

    @HBOMaxHelp @PrimusJacob fix the ******* ****!

  • schwilliams Schwilly-illy-illy-eh-eh-eh (@schwilliams) reported

    @hbomax fix your apple tv. Youre signing users out every hour, its quite annoying

  • NikkiNicoal NikkiNicoal (@NikkiNicoal) reported

    @hbomax @hbomax i need help with a refund and subscription cancellation. I used the wrong email address and can't get in the account. I did set up another one. I've been tryjng for a week to chat with no luck

  • LeavellMisty Misty (@LeavellMisty) reported

    @hbomax how about you fix the ******* white line already

  • g3rd80 Chad (@g3rd80) reported

    Why does @hbomax not stream in 4K? I always try to watch a movie then give up because it looks terrible on my TV

  • 1992SmokeOut JB (@1992SmokeOut) reported

    @HBOMaxHelp @owenTgal How many times????? Fix it already, it’s a well known problem.

  • TheWaterFairy Stephanie 🌙🧜🏻‍♀️🌙 (@TheWaterFairy) reported

    @hbomax It looks like you’re missing half of an episode of #TheNanny. Sn 5 Ep 7 - Mommy and Mai is only showing as being 12 mins and 30 seconds long. Any chance you can fix this upload?

  • 1992SmokeOut JB (@1992SmokeOut) reported

    @HBOMaxHelp Any update on the Samsung TV APP grey line issue that has been known for weeks?

  • LeavellMisty Misty (@LeavellMisty) reported

    @hbomax please for everyone sake fix the freaking app!! if this month goes by and it doesn't get fixed I expect next month free

  • kristnorsworthy krist norsworthy (@kristnorsworthy) reported

    @XavierCollinNZ @HBOMaxHelp Same problem here

  • krishnasankaran Krishna Sankaran (@krishnasankaran) reported

    @hbomax do you know your app on #appleTV is unusable?

  • ozbob Bob Eckert (@ozbob) reported

    @jakeriley @hbomax It’s clunky for sure, I’ll give you that. It’s far from the worst experience *cough*@YouTube*cough*, I’ve had on the AppleTV. Actually, now that I think about it, they both suffer almost identical problems.

  • Voidw1tch Nicole S. (@Voidw1tch) reported

    @hbomax are you guys doing anything to fix the constant buffering that occurs no matter where or how your app is watched???

  • Aaron54583146 Aaron (@Aaron54583146) reported

    @DjPopDaddyDownz @Itssan17 @hbomax No one thinks that lmao. It's not marginally better, it takes an awful movie and makes it a rather good film. It's not a 10/10 but it's absolutely good. And that's a miracle with what zach was forced to do. Had to introduce 3 brand new important characters.

  • tysonmbowman Tyson (@tysonmbowman) reported

    @HBOMaxHelp any help please would be great not going to keep my subscription if I have to restart every show or movie from the beginning

  • CLICKETYBOOSH David Jonathan Long (@CLICKETYBOOSH) reported

    "I'm not broken. And I'm not alone." #RestoreTheSnyderVerse @hbomax

  • RalphMcGinnis Ralph McGinnis (@RalphMcGinnis) reported

    @HGandMyka @GailSimone @hbomax That’s why this tweet is baffling. The lack of any resemblance to the source material is the least of its issues as a truly dreadful film.

  • lancelotaustin LA (@lancelotaustin) reported

    @SamsungTV @hbomax Samsung please fix your hbo max app. The bar has came back to the right sideof tv while watching a movie and there isn't a 'start movie over' option. Everything works perfect on the firestick. Why can't you get your **** together? @SamsungSupport

  • darthgordita jesse (@darthgordita) reported

    @HBOMaxHelp my app won’t stop buffering on my ps5 and i already tried uninstalling and reinstalling it and the app works on my smart tv so it’s an issue with the ps5 app just not sure what it is

  • jenjamin1977 Jennifer Wallner (@jenjamin1977) reported

    @hbomax VERY disappointed having issues with the HBOMAX app. White line, constant freezing. Not sure if it’s worth the extra money when the line is distracting and the app freezes a LOT.

  • kss113g Kss113 (@kss113g) reported

    @hbomax wow I cannot believe it's been over a week or more and your IT department developer's cannot fix the White line on the TV app. As a manager and developer this would have been fixed within days. Plus I would have an automatic update to the newest version. #HBOMax

  • spookybandit0 green eggs and ham (@spookybandit0) reported

    @HBOMaxHelp i do not see any improvement, it only got worse, this only affects movies like godzilla vs kong and snyder cut, pls fix this

  • julesdiggity Jules (@julesdiggity) reported

    I’d like to speak to the manager at @hbomax about the unreasonably low volume and poor audio quality of @GodzillaVsKong. Was this movie filmed in an aquarium? Might still watch though, because Alexander Skarsgård is in it.