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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (31%)
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Sign in (18%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnye
(@BonzillaB) reported
@HBOMaxHelp the audio language option for Veneno is not working on my Apple devices (tried iPhone and Apple TV). I select Spanish and I get the English dub. I select English and still get the English dub. The dub is awful! ¡Ayudame!
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Justin ミ☆
(@imjustinglenn) reported
@PopCrave @hbomax This looks like such awful photoshop
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Rowe
(@RomanSantistev5) reported
@HBOMaxHelp Seriously fix your damn ****!
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Taylor.
(@Tater_Tottt) reported
@HBOMaxHelp @_tongueTYed The worst platform for sure. Moves slow, those click are obnoxious af, and don’t even think about rewinding a movie or show 😡🙄
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ŠHĒ-MØŇƏÝ
(@mustbeshemoney) reported
Anybody else having issues on @hbomax with “continue watching”? It keeps telling me to watch the same episodes I’ve already seen.
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Luis Cabrera
(@SweetLou_33) reported
Every steaming app has its brand and @hbomax decided to be “we crash all the time!”
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Future Fat Acuña
(@Marlow28) reported
@hbomax app was already the worst @Roku by far, but since the update, the HBO app is downright unusable.
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JC
(@C00ker1234) reported
@HBOMaxHelp @_tongueTYed The ps5 app is unusable and it doesn't even show 4k or even 1080p
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james
(@Jvyhova) reported
@hbomax I can code in 5 different languages please hire me so I can fix your dreaded app
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Bikini Bottom Thug
(@the_nuclearnut) reported
@hbomax fix ur app specifically the tv app shows constantly crashing for no reason
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Nina Kuriakou ♌
(@ninaki1622) reported
@HBOMaxHelp I’ve deleted the app.. reinstalled it..and the problem was still there a couple of hours ago. Any other suggestions?? (fire sticks) (iPad)
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TATA NKISI BARBAROSSA
(@rammthagreat) reported
@hbomax when y’all gonna fix PS4/PS5 streaming???
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E.C. Farrell - ORDER CURSED TODAY!
(@authorecfarrell) reported
Dear @Roku and @hbomax. The HBO app keeps crashing my entire TV. I've removed and reuploaded the app and restarted the system, but it's still not working. Help, please!
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emma young
(@emmayoungmodel) reported
@hbomax fix your app for @SamsungTV or I will be asking for money off of our bill since I can’t watch it now.
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omzo🧣
(@sadfolklorian) reported
@jnkdefault @PopCrave @hbomax no it’s not the teachers acting is awful and the whole this is creepy 🗿
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🙄
(@Soulphire) reported
OMG FIX YOUR ******* SITE @hbomax
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Melody 22
(@Melody22M) reported
Just so EVERYONE knows #HBOMax is the WORST!!! CONSTANTLY glitching!!! Not working AGAIN!! #HBOMAXdown @HBOMaxHelp
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Amzieaa
(@amzieaa) reported
@succession @hbomax id watch it, but hbomax always stops to buffer-continually.
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𝑅𝑒𝒹 𝒦𝒾𝓉𝓉𝒾𝑒 𝒦𝒶𝓉
(@RedKittieKat) reported
@hbomax @HBOMaxHelp Is there a reason that autoplay stopped working? I stream through the website on to my TV. It's really frustrating to have to keep finding my show and clicking play! Please help ♥ #HBOMax
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asïa
(@bernicejay99) reported
@HBOMaxHelp @_tongueTYed It’s definitely Roku that the app has the most problems with
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jemediah daley
(@jemediahd) reported
@hbomax Your streaming service might be the worst I have ever experienced.
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2019letsgopens
(@2019letsgopens) reported
@HBOMaxHelp @_tongueTYed Ps4, Roku and on pc and the app either takes forever to load or it stops in the middle and says I have an error. It’s not my connection. Netflix, prime and Hulu work just fine. If I wasn’t waiting on 2nd season of euphoria I would’ve canceled it.
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💅🏼
(@cardioIaa) reported
@trishaola @PopCrave @hbomax to be the worst album in history, along with invasion of poverty
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Thriving Self Care with Renee
(@CareThriving) reported
@hbomax You need to fix the next episode autoplay! It stopped working on my Roku!!
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Victoria Rivery
(@Slytherin620) reported
@HBOMaxHelp @_tongueTYed The site on a computer will not keep playing a series. It will take you to the next show and then say, “Oops, there was a problem.” How the hell is that a me problem when it’s happening no matter where I am, which computer I’m using, or browser.
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🅱️arbara
(@gogetterbarbara) reported
@HBOMaxHelp Every time I watch HBO I have streaming issues, every time! Always freezes up! Do something…
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Rian.
(@LawXposed) reported
@HBOMaxHelp @_tongueTYed PlayStation for me. It constantly has issues running for the whole movie a pop up always pops up claiming error the. Starts the movie over
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Trey Mundy
(@MundyTrey) reported
@HBOMaxHelp were you folks able to fix the autoplay issue yet? Thanks!
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Hypnodomme Goddess Joules 🐟
(@GoddessJoules) reported
@HBOMaxHelp @_tongueTYed It's all of them. My tv, my boyfriend's tv, the computer, the PlayStations. Fix your app
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scheme queen
(@racheljenna1) reported
@HBOMaxHelp @_tongueTYed Your app is terrible lol