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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 22% Sign in (22%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Boston Sign in 21 hours ago
Omaha Buffering 4 days ago
Birmingham Sign in 4 days ago
Schongau Sign in 5 days ago
Hollywood Buffering 6 days ago
Bellevue Buffering 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • addievervale
    carys (@addievervale) reported

    @hbomax what hell is your problem what made you think this was a good idea

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • 11GustavoGatsby
    Gustavo Gatsby (@11GustavoGatsby) reported

    I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

  • sam720396290005
    sam (@sam720396290005) reported

    @Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk

  • edm272
    Ed McConahy (@edm272) reported

    @aaronrift @nodqdotcom @hbomax It’s been terrible. What are you watching it on? Found a fix for Apple TV 4K for anyone on there. Turn off hdr in your settings. Go to settings, video audio, click format, then switch from 4k hdr to 4k sdr

  • GeorgeG92483038
    George G (@GeorgeG92483038) reported

    @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

  • ShaneSaysFF
    ShaneSays (@ShaneSaysFF) reported

    @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

  • Coneandonly_
    Andrew (@Coneandonly_) reported

    Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan

  • AlexSch23460780
    Alex Schumacher (@AlexSch23460780) reported

    @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

  • KevinSicard
    Kevin Sicard (@KevinSicard) reported

    @hbomaxhelp #aewrevolution audio is terrible and ruining the show

  • Yamikeck
    Kenny Eckley (@Yamikeck) reported

    @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

  • yukis_angel
    yuki (@yukis_angel) reported

    @NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone

  • dontmesswlady04
    dontmesswithdalady204 (@dontmesswlady04) reported

    @aaronrift @nodqdotcom @hbomax Ppl were having issues during Zero Hour I saw Too. Mine keeps going in & out.

  • bruisedhoney
    hayley (@bruisedhoney) reported

    @addievervale @hbomax sign in first babe

  • RealJPSquared
    Jp *checkmark (@RealJPSquared) reported

    @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • TheMrMaurer
    That! Mr. Maurer (@TheMrMaurer) reported

    @hbomax FIX THE AEW PPV AUDIO

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • dinomite1989
    Domina89 (@dinomite1989) reported

    @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

  • DeQuan81
    Myke (@DeQuan81) reported

    @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.

  • perpetual_hayes
    Josh Hayes (@perpetual_hayes) reported

    @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

  • Reetzy26
    Cory Reetz (@Reetzy26) reported

    @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

  • DaveD33305674
    Dave Goodbar. (@DaveD33305674) reported

    @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

  • dags9256
    james dagostino (@dags9256) reported

    @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

  • cyberibe
    David Ibe (@cyberibe) reported

    @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

  • BigDaddyWarbux
    Kyle Broflovski (@BigDaddyWarbux) reported

    Help please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

  • Coalt81
    CoaCoalt (@Coalt81) reported

    @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026