HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 21 hours ago |
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Buffering | 4 days ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Buffering | 6 days ago |
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Buffering | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
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sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
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Ed McConahy (@edm272) reported@aaronrift @nodqdotcom @hbomax It’s been terrible. What are you watching it on? Found a fix for Apple TV 4K for anyone on there. Turn off hdr in your settings. Go to settings, video audio, click format, then switch from 4k hdr to 4k sdr
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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ShaneSays (@ShaneSaysFF) reported@BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster
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Andrew (@Coneandonly_) reportedHey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Kevin Sicard (@KevinSicard) reported@hbomaxhelp #aewrevolution audio is terrible and ruining the show
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.
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yuki (@yukis_angel) reported@NoahScott33 @RUN_D_S_C @hbomaxhelp is there a fix for phone
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dontmesswithdalady204 (@dontmesswlady04) reported@aaronrift @nodqdotcom @hbomax Ppl were having issues during Zero Hour I saw Too. Mine keeps going in & out.
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hayley (@bruisedhoney) reported@addievervale @hbomax sign in first babe
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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Drew Griffin (@VenusHeadTrap) reported@CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies
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That! Mr. Maurer (@TheMrMaurer) reported@hbomax FIX THE AEW PPV AUDIO
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EllyButt 🏴🇺🇦🇪🇺 (@WotBuwcheeks) reported@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
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Domina89 (@dinomite1989) reported@hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK
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Myke (@DeQuan81) reported@aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.
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Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
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Cory Reetz (@Reetzy26) reported@hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.
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Dave Goodbar. (@DaveD33305674) reported@hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES
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james dagostino (@dags9256) reported@UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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Kyle Broflovski (@BigDaddyWarbux) reportedHelp please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁
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Jason Lambert (@JasonLambert80) reported@aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026