HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Sign in (31%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Krefeld
|
Sign in | 4 days ago |
 East Moriches
|
Sign in | 4 days ago |
|
Baltimore
|
Crashing | 5 days ago |
|
Greenwood
|
Sign in | 6 days ago |
|
Odenton
|
Video Quality | 8 days ago |
 London
|
Sign in | 11 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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🇺🇸 (@RG3424) reported@hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube
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Joe Pearson (@JoePearson44799) reported@hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?
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Daniel aday (@Daniel_Aday52) reported@JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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rafaa (@AbuelaSoyPutazo) reported@Ranger_teimoso @hbomax Yeah that looks awful too
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Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported@JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Investigation Discovery (@DiscoveryID) reportedShe knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere
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Newt1970 (@Newt19701) reported@PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on
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Ryguykc (@MrRightMind) reported@JamesGunn @hbomax Looks terrible
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parsifal&emmenthal (@Vafudhr) reported@TiloSnr @hbomax That's not how Green Lantern Rings work.
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Cory Reetz (@Reetzy26) reported@hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.
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lee 🤠 (@harveyleeee) reported@hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away
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Myke (@DeQuan81) reported@aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
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the desert is chilly in the winter☀️ (@VegasMapleLeaf) reportedYou know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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TheTruBilliam43 (@TheTruBilliam43) reported@hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view
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Rowdy Ralph (@IamRowdyRalph) reported@hbomax is terrible for watching basketball. The stream sucks.
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Domina89 (@dinomite1989) reported@hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK
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🍌XᴬRLᴱS🐒PRᴵMᴱᴬᵁT🍑 (@XarlesVelasko) reported@hbomax Worst marketing campaign ever
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Jason Lambert (@JasonLambert80) reported@hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max
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Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
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Kevin Sicard (@KevinSicard) reported@hbomaxhelp #aewrevolution audio is terrible and ruining the show
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Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.