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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Rossin
(@cameronrossin32) reported
@hbomax can yall please fix your app? It's literally unusable on the playstation 4. I had to cancel my plan bc it's a waste of time. Yall have a great selection but your losing customers over your terrible app.
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🤷🏻♂️
(@Se7enSlayer) reported
Anyone else having a connection error while watching @hbomax
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TJ
(@tj_iam__) reported
@HBOMaxHelp Thank you for the response but I figured it out it was an issue on my end
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Jeff Salzman
(@jeff_salzman) reported
@kirkacevedo Hey @hbomax @WarnerMedia, you’ve got a lot of projects in development. Let’s get some casting directors over this way and find a role. It’s not like he doesn’t have a large body of work as demo material.
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slkdm bdaj
(@SlkdmB) reported
It’s amazing how ****** @hbomax UX is. Half the time subtitles don’t even work either smh
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EightK
(@eightk) reported
Also, anyone else have the issue that video freezes (while audio continues) for first 10-30 seconds of a show each time it begins, until eventually it catches up and syncs properly? @hbomax @HBOMaxHelp
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Tatiana
(@tmiranda23) reported
@fashionpolisa @hbomax I’ve been trying to watch Harry Potter on there for a month. It won’t work so I gave up and just rent it on Amazon. Feels like a waste to continue to have the app
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Mike Johnson
(@jquest33b) reported
@hbomax why don't you offer titles in UHD 4k quality like Tim Burton batman films which can buy from PPV streaming service like VUDU.
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Brian Walsh
(@thepartycow) reported
Really enjoying @winningtimehbo except the buffering is so bad on @hbomax we had to stop. Please, @jasonkilar, fix this. It's 2022 - streaming is a solved issue.
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Reeeee
(@soREEfreshing) reported
@hbomax if I hit skip intro I shouldn’t have to repeatedly hit it 😤 fix this issue
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Adam Schwietz
(@arps23) reported
@tanman1 @letterboxd @hbomax If you have a chance to see Worst Person in The World give that a whirl. I'll have my top 10 list ready soon. I know I'm late to the party.
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Cameron Rossin
(@cameronrossin32) reported
@HBOMaxHelp can yall please fix your app? It's literally unusable on the playstation 4. I had to cancel my plan bc it's a waste of time trying to get it to load. You have a great selection. I don't see why you have to ruin the app. Your losing customers.
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Baby Stachio
(@One_Rold) reported
@HBOMaxHelp I know the show was filmed with older cameras to give it a grainy, throwback look but my video quality is so poor, I can’t even see people’s faces in #WinningTime
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Dani Șandor
(@iamdanisandor) reported
@hbomax why can't I find the app in Microsoft Store? Some guidance please. Google returned 0 help... :(
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skadave
(@Skadave) reported
@HBOMaxHelp HBO max on the Xbox Series X currently looks like pixelated garbage. Netflix, AppleTV, Hulu all work fine in comparison.
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Adam Liebman
(@AdamLiebman) reported
@HBOMaxHelp @superthom I’m having the same issue. My download speed is 800mb/sec. What’s the fix??
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👻🔪 Jessica Guess 🔪👻
(@jessiguess90) reported
Literally makes no sense that @hbomax has some of the best content out of all the streamers but the literal worst app since streaming started.
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emma z
(@emmasglasses) reported
@fashionpolisa @hbomax You would think since they have been around the longest they would have it figured out. It’s terrible
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The Ghost in the Rainbow Hat
(@AuraLeeHarvey) reported
@winningtimehbo @hbomax It’s better than Don’t Look Up, but I probably would have broken up with McKay too if I was Ferrell. That dude is patronizing as heck.
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𝕯𝖊𝖆𝖉Ⓐ𝖗𝖈𝖍𝖎𝖘𝖙
(@DeadArchist) reported
I was on @hbomax and decided to watch Steven Spielbergs west side Story. 5 mins in and it reminded me of why I did all the drugs in high school. Absolutely terrible. Just the the original
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William
(@fivetenareacode) reported
@ChaneyTurner @hbomax @hulu Hulu is the worst.
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very much a verb.
(@smudgedspirits) reported
@hbomax subtitles are the WORST!!!
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Torbjörn Andersson
(@et_andersson) reported
@HBOMaxHelp Please help me understand why we can't have all of season 8 of @LastWeekTonight here in Sweden. Some episodes are still missing, 6-12 months after they premiered and @HBOMaxNordic refuses to explain why after more than two months of asking them.
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Beau
(@Okay__beau) reported
You would think with how much @hbomax costs, it would actually ******* work
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SOVEREIGN👑
(@Sovereign_Veil) reported
@hbomax is the worst streaming app of all time 😒
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👻🔪 Jessica Guess 🔪👻
(@jessiguess90) reported
Idk what's going on with @hbomax but the audio description is on for My Brilliant Friend (and only that show) and I didn't turn them on. They won't come off. It's not on on my Roku. Please for the love of God work on y'all app!
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Dan S2
(@FreeSilkRoad) reported
I've gotten to age where I can pick movies, TV or entertainment based on Directors or Producers etc. I just don't like Adam McKay. Butttt... I'll give the Lakers series a chance if @hbomax doesn't crash tonight. It is funny that they can't call it SHOWTIME on @HBO #HBOMax
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The Classical Ideas Podcast
(@Classical_Ideas) reported
@hbomax One of the worst shows I’ve ever suffered through.
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Dr. K.-Michael Aye 🇩🇪🇺🇦
(@michaelaye) reported
@hbomax could somebody fix the too small 10 s “skip intro” jump ahead on Apple TV for Guilded Age?
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Jamir
(@Jamir02) reported
@hbomax has THE worst UI out of all streaming platforms, I swear.