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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (28%)
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Sign in (19%)
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Crashing (15%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aurora |
Sign in | |
 Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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M Hogmire
(@mrshogmire) reported
@the_mcgone Please help me keep up the pressure on @hbomax to take this documentary down. It just re-exploits the women all over again.
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PoodleNPortland🌹
(@MajestysClique) reported
@peacockTV is the WORST user-friendly streaming app of all time. Didn't think anything could be worse than the @hbomax app, but I was wrong. Deleting it! #horrid
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Zachary Pearson
(@Zee_Pearson) reported
@HBOMaxHelp Absolutely the worst experience I've ever had with a streaming service. Can't verify subscription but won't let me log in again. Uninstalled the app, cleared storage and cache, signed out of all devices using my tablet. Won't let me do anything.
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Stephen Melter
(@vinylmelter) reported
@hbomax what’s up with the movies constantly freezing? I have zero issues with any other services.
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Tarey Bakes she/her
(@demondEllion) reported
@MatthewACherry Amazon is clunky, but @hbomax needs a loooooot of work.
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Breed Crapke
(@SnreedCrapke) reported
@zzombieeee @hbomax agreed? Do videos just randomly crash?
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Kendall Johnson
(@TheKJohnson) reported
@HBOMaxHelp Every time I download content to my iPad with the intent to watch on an airplane offline I get an error message and I can’t watch anything. Can’t even use the app. Says it’s not connected to the internet
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schneider
(@smatt246) reported
@HBOMaxHelp @lesbeckworth Doesnt work. Still out of sync. Way out of sync
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M Hogmire
(@mrshogmire) reported
@dadtifa Please help me keep up the pressure on @hbomax to take this documentary down. It just re-exploits the women all over again.
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Ben
(@roguecaliber) reported
Had to cancel @hbomax the commercial mechanism is all funky! Commercials are super low volume (which I don't mind) but the commercials also glitch and stop the show from loading
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Nick G.
(@TheRealNickGeee) reported
Can never make it more than 20 min into a movie before @hbomax app comes up with the something went wrong error. Terrible application
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Kendall Johnson
(@TheKJohnson) reported
Why is the @hbomax app so terrible? Please fix it, guys, we’re rooting for you!
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Julian Walton
(@FinesseBeebs) reported
from
Phoenix, Arizona
@hbomax has to have the WORST app for streaming. If I see “something went wrong. Refresh” one more time I’m gonna lose it.
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M Hogmire
(@mrshogmire) reported
@andrewryan1984 Please help me keep up the pressure on @hbomax to take this documentary down. It just re-exploits the women all over again.
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John
(@Johnny420247) reported
@HBOMaxHelp Still low. The issue is not my TV. I did Tech support for a living. I run Linux and built my own OS on my computer. I understand tech. This is an issue on your end. I have seen many people complain about it on line as well.
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Mike Jenkins
(@MrJenks1313) reported
@HBOMaxHelp @Chef45710516 Why don’t you search “HBO max app” on Twitter and see the thousands of people that complain that your app runs like an 8 year old Nintendo. Fix it.
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Cautiously Pessimistic
(@CP2Close) reported
@loftypwhopes Same experience here with HBO 😑 Two worst streaming apps by far are @peacockTV and @hbomax
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Alex Wesnofske
(@AlexWesnofske) reported
@hbomax is the worst. 9/10 times it won’t even open 🙄 no show or movie is worth this hassle
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Sturgill Jennings
(@Sturgill_77) reported
@hbomax You guys really need to get your services updated I’ve never seen such a poor operating system with so much lag. None of my other streaming services have this problem. Just hbo max and It’s extremely annoying
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Mar | Manifesting a Red Hood spin-off
(@Bombalurina_) reported
@curranwaltersfp @hbomax I don't think it can work with Kory, if the spin-off is in the same earth. Maybe with Roy, Artemis and Bizarro. Rose too, if they don't want to bring her back to Titans
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Fallon
(@FallonFoxx) reported
@hbomax your app consistently crashes on @Roku please help.
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AlePushka
(@AlePushka) reported
@hbomax @HBOMaxHelp having sound sync issues on all of the content. Help!
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Alexis
(@sqzememacaroni) reported
@hbomax is out here poking little sticks at our anxiety with it’s utter inability to fast forward or rewind. please fix it. 😫
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Zach Bynx
(@SpaceOtter5000) reported
@hbomax fix your garbage app or I’m unsubscribing I can’t even rewind for five seconds without the whole thing imploding.
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✨RobinTheFuture✨
(@robinthefuture7) reported
I think I’m going to stay in the bed all day, work on my four page paper, and watch all the Batman and Robin movies in order on @hbomax.
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travis
(@travis90030417) reported
@hbomax still won't work on my @Roku tv
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Mac Mittens
(@Mista_Webb22) reported
@hbomax y’all gotta fix the app for PlayStation users
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neon fulcane
(@TheFulcane) reported
@hbomax for the love of all things tv and film would you please fix your horrible, HORRIBLE PS4/PS5 apps
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Courtney Pokrzywa
(@Mrs_ZY) reported
You would think with all the money that @hbomax brings in.. their website would actually work.
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alejandro ortega🇺🇲🐐
(@conejoteca) reported
@loftypwhopes @hbomax Same problem, I uninstalled the app and it's keep doing it.