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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues | |
 Zapopan |
Sign in | |
 Manises |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Lion - The SnyderVerse Warrior
(@JLionnardTri) reported
Hey, why do you insist on torturing your fans? first you disrespect the actors, the director and disrespect the fans. Partially fix their error in Launching Snyder Cut, and then ignore the high demand the movie received. How far does your pride go? @hbomax @wbpictures
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John Rodgers
(@JeRodge) reported
from
Nashville, Tennessee
Yo @hbomax Why does your app never work on televisions? Multiple TVs, across different brands, different high speed broadband & garbage. Freezes, disconnects, buffers. Have to delete & reinstall, turn off & turn back on. App sucks on TVs. Get it ******** together.
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Omaha Hetfield
(@agentorange33) reported
@hbomax “I am the worst written/lamest character in modern prestige tv history” by @GhostPanther and #willferrell
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JC
(@Janncolon) reported
@HBOMaxHelp @WherzChe HBOMax is the only app that constantly freezes! I have no other issues with any other apps! Nextflix, Hulu, showtime, Apple etc. it is extremely annoying when trying to watch something!
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Soleil Anders
(@queenkoryanders) reported
@tykayl @hbomax When the people who are supposed to be protecting you turn out to be part of the problem. Who’s idea was this mess?
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Kay Stone
(@kstoneark) reported
@DCpeacemaker @hbomax Couldn’t have picked the worst so called actor and one that bows to China
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Jackson Koylle
(@koylle) reported
We have waited long enough for you #RestoreTheSnyderVerse plz don't disappoint us. @discovery @hbomax we have high hopes from you. Plz don't break our already broken heart💔
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Michelle Alexandria
(@eclipsemagazine) reported
Blaming day and date for Piracy is stupid as hell. Piracy has been a problem for 30yrs and thieves don't wait until a #movie starts streaming to steal it! Its available weeks before opening day! @hbomax, #DuneMovie , #DCfandome
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J Hood
(@DiogenesofSC) reported
@DCpeacemaker @hbomax @metmuseum Worst character in the Squad.
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Nikki
(@6Nikki6) reported
@HBOMaxHelp No, no error messages. When I click on The Big Bang Theory, or any TV show, it just sits there. I click on a movie and it starts but TV shows just click and it sits there
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S.JEEVAN
(@SJEEVAN75007899) reported
@HBOMaxHelp @JTSxxi Help #RestoreTheSnyderVerse
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jay gordon 🦍
(@jaydestro) reported
from
Brooklyn, New York
Rather than make their roku app work better, @hbomax just added three spinning dots at the bottom of the screen.
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r u b y .wav
(@wavruby) reported
@albertoutspoken @hbomax HELP
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Kayla
(@BOMB_blaasiaann) reported
why in tf is the sopranos not loading for me @hbomax ??? been trying to binge from season 1 for 30 min now & it won’t work 🙄
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carolyn vetsch
(@CarolynVetsch) reported
@succession @hbomax I agree with you Succession was great for the first season but after that it was terrible and confusing.
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che one
(@WherzChe) reported
@Janncolon That @hbomax app is the worst !!!
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Dingus
(@Dingus57580275) reported
.@CraveCanada is the worst streaming service and it's not even close. At least hbo max has a better selection so the issues with the UI even it out. @hbomax come to canada cowards
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🎃Jimmy🎃
(@jimmylittle) reported
Fun fact: if you change TV providers for your @hbomax login, HBOMax wipes all your viewing history and resets everything to unwatched so your Continue Watching queue is gone.
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Defunct Endeavoring Family Account
(@EndeavoringFam) reported
@hbomax has got to be the worst functioning streaming service right now. It constantly gives me error screens and just decides not to work at all.
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k
(@caffeinatedATM) reported
When @hbomax makes their app functional I won’t feel bad using a friends login. Cause I won’t pay for this buggy **** 💀💀
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Nikki
(@6Nikki6) reported
@HBOMaxHelp Just sent a DM cause that didn't work.
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r
(@ryinhaiz) reported
@HBOMaxHelp Other shows on the app work. Been watching Succession S02 (so good) w no tech issues. Just that movie.
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OHGODBEES
(@OHGODBEES1) reported
@jaydestro @hbomax Idiots. They need FOUR to make it work.
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Jaime Ponce 🧢 ☂
(@TheRealJaimeP) reported
from
Mayflower Village, California
Just finished season 2 of #FinalSpace and now I want season 3 so come on @hbomax make it happen. It already aired. It’s available on Netflix internationally. Why you gotta make me wait. I need my fix.
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Trae-Bae
(@hiletschopcats) reported
@Sarahrain68 @hbomax What was her deal? Was she just a broken person? I'm not gonna watch it. Too sad.
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Buck Pucker
(@pucker_buck) reported
@DCpeacemaker @hbomax @metmuseum HBO Max = Terrible quality. WB has completely ruined the HBO name.
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Soleil Anders
(@queenkoryanders) reported
@tykayl @hbomax When the problem who are supposed to be protecting you turn out to be part of the problem. Who’s idea was this mess?
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Ross 🇺🇸
(@02_23_19) reported
@DCpeacemaker @hbomax @metmuseum But he was the WORST one. And John Cena is a *****.
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Dana Mazzarella
(@mazzarellastix) reported
I’m already concerned that the @hbomax app is gonna crash tomorrow during the #Succession premiere.
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Jaxon Justice
(@jaxonjustice) reported
@HBOMaxHelp Hey HBO. No one has resolved my issues for weeks. All I want to do is give you money so I can watch your content. Do you want me to give you my money? Then contact me.