HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (37%)
• Buffering (31%)
• Crashing (19%)
• Playback Issues (10%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Villeneuve-d'Ascq	Crashing	23 hours ago
Olímpia	Buffering	2 days ago
New York City	Crashing	4 days ago
Sydney	Buffering	4 days ago
Saint Paul	Crashing	5 days ago
Jewar	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stringer Bell 🤨 (@TheBFLSpeaks) reported 3 minutes ago

  My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

• 
  Josh (@Bonez639) reported 5 minutes ago

  @thrawnftw @JamesGunn @hbomax It looks awful. Just like how Guy Gardner's suit looks awful, and Superman's suit looks awful. I've yet to see an actual good suit in this universe. Hell, I'm yet to see an actual good script in this universe.

• 
  Sack LalASS (@dutchguy200) reported 6 minutes ago

  @USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 7 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Bob Loblaw (@HALA07MADRD) reported 8 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  Starsc4eam (@Starsc4eam) reported 12 minutes ago

  @hbomax we know Voldemort must be a woman,as you haven't showed him. This will make this series bomb. If a guy, you would have shown him already. Wasted hundreds of millions on therapy. Hahaha Cant wait for the @YouTube content because of this awful choice

• 
  Cicero (@cixmig) reported 13 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  Buford T. Justice (@BearSolitaire) reported 16 minutes ago

  @TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros

• 
  Kristal Marien (@deBATjes) reported 18 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Avon (@Ay_110_) reported 21 minutes ago

  @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 23 minutes ago

  @AMous63012 @ninakokino98 @hbomax 1. Of course it’s fine writing to rotate characters! That’s not a problem. Social media users so often feel the need to confuse “I don’t like it” with “it’s objectively bad & wrong!!!”

• 
  Dupree G.O.D (@DupreeGOD) reported 24 minutes ago

  @JamesGunn @hbomax terrible market why would we be scared of laterns?

• 
  Ronnie Clarke (@ronnieClarke69) reported 25 minutes ago

  @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

• 
  Dave Holland (@DaveH88987147) reported 28 minutes ago

  @WabySigma @TNTSportsUS @hbomax fix your app

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 29 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 33 minutes ago

  @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

• 
  King's Fool (@FeistyClown1066) reported 35 minutes ago

  @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

• 
  Jay (@AvengerUpsilon) reported 36 minutes ago

  @hbomax Looks ******* awful.

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 38 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 40 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 41 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  Stefano (@stritenata) reported 41 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 42 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Shella (@modealltypes) reported 42 minutes ago

  @lushmylife613 @hbomax ), so the money situation has not been ideal at all, yet Cassie stayed. She was willing to put in the work herself and contribute, but Nate wanted to be the hero. The dybamics have changed. And now she's working to clear the debt.They love each other to the best of their ability

• 
  $coli (@twiypod) reported 42 minutes ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

• 
  King Stock (@KingStock69) reported 45 minutes ago

  why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

• 
  TargaryenBastard (@IdioticBarbie) reported 48 minutes ago

  @hbomax Mommy issues sends the prince regent to flea bottom.

• 
  Gene Stoker (@GeneStoker) reported 52 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 1 hour ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  DrForester (@DrForester) reported 1 hour ago

  I do love @hbomax's awful Android TV app for live sports. Really fun having the video 30 seconds behind the audio for these NHL games.