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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (26%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Playback Issues | |
 Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering | |
| Rochester |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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andy
(@calderoni81) reported
@HBOMaxHelp Samsung 4k TV firestick, 300mps download, hbomax app, only new movie releases WW84 and the little things. Not the only one.fix on reddit says change to 1080p which defies my getting 4k
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Matt
(@carter721982) reported
@GalGadot @WonderWomanFilm @hbomax Viewership is not a baseline for quality
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Jacoby Hurst
(@hurst_jacoby) reported
@hbomax it genuinely shouldn’t be that ******* hard to rewind or fast forward. It really can’t be that hard of a ******* mechanic to figure out. Like everyone else does it. Literally everyone. Ask for ******* help maybe? Dumb bastards.
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Bruce Wayne
(@BrkYksk_Aton) reported
@hbomax @ZackSnyder We still don't know how we gonna watch it in Turkey 🇹🇷 . Help us. #ZackSnydersJusticeLeague
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Philip M.H.
(@kingofleos) reported
Tech geeks: riddle me this. Tried watching a movie on @hbomax on the Xbox One. Background sound in the film is perfectly audible but any character dialogue is not. But the previews in the app has perfectly audible dialogue. Help.
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andy
(@calderoni81) reported
@hbomax Already did twice along with OS, wifi data, tv data, device data. No response or fix
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Bruce
(@BrucieG1948) reported
@hbomax why can't I watch #possessions with the original audio with subtitles? The dubbing is terrible. Please advise.
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the real cin cin
(@therealcindi) reported
@nylgk @hbomax Love her too but this was painful to watch. Terrible
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Jessie
(@Jebusthebest) reported
@hbomax you would think that with the amount you’re charging me a month I’d be able to watch a movie at least... fix it or reimburse me for the month. Thanks
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MEH
(@molinnj) reported
@sallybmccarty @hbomax His dad was a real piece of work in particular. Madison was brave to tell the story, must have been very painful as well as difficult to not have any closure.
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Alles 🇧🇷 #ReleaseTheSnyderCut
(@Spn_Darkness) reported
@KaosSverige Guys, you need to talk about it. 40% of hashtags about #SnyderCut are from outside the United States, in Latin America. We need the release of this film, even if it is selling on google play! Talk about it! Help us mentioning @WarnerMedia and @hbomax 🚨🇧🇷🚨🇧🇷
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Adam Rhodes
(@Buckshot_911) reported
@Dolby @hbomax @DolbyCinema Hollywood makes the worst movies now. This was such a disappointment as most movies nowadays are.
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SherryWW
(@sherrylynnww1) reported
@hbomax I waited for this. Was so looking forward to release. Terrible movie! Denzel phoned it in. Rami was straight up awful. Leto was a parody of a bad guy. Absurd script. Beyond disappointed.
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Liam Turner
(@L_Tab) reported
@HBOMaxHelp @Delzinski @HBOMaxHelp this isn’t a reply. Standard bot work. Actually respond in a non generic way and give us an idea of how we can watch. Otherwise the illegal streaming will be bigger than the actual legit release!
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Pacestillious
(@Pacestillious) reported
@Paris_Wilde @jc_villalon @hbomax Rami was a terrible cop. I was shocked how bad his performance was
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Bruce
(@BrucieG1948) reported
@mdubowitz @hbomax agreed. Valley of Tears provided the option to watch in Hebrew. Why not Possessions? Every Israeli show on Netflix is on the original. Fix this please!
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moto
(@LukeGlanton8) reported
@hbomax please fix your app I pay more than any other streaming app and yours is by far the worst, I cant even stream anything let alone the new Denzel flick. I keep hitting play and nothing is playing
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DukeRaoulDuke
(@DukeRaoulDuke) reported
@wbpictures @hbomax Really poorly written, Leto- possibly worst role of his career. Denzel tried his hardest, but the character was so limiting. This wenr straight to streaming under the guise of covid whereas it was bc it was a known flop. C-
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Ralph Hardy
(@Ralphkhardy) reported
@hbomax Awful.
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Robert
(@rbrtvndrvn) reported
@hbomax Terrible ending
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Mehhek
(@immahjaben) reported
@hbomax @selsgurl help😭
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Shari
(@sbonnin) reported
Started @hbomax The Little Things last night close to bed time. I recall screaming “Help me! Help me”in my sleep. My husband grabbed me and asked if I had a bad dream. That first scene really hit home. How many women drive alone and I won’t give it away, but we’ve all been there
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K
(@kelth82) reported
from
Montclair, New Jersey
@AnitaMarks @hbomax It was ok. Not great, not awful. The acting was quite good however the story was lacking.
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Amanda B. Albert she/her
(@amandabalbert) reported
Trying to sign into @hbomax on Roku with an existing account. It’s impossible. This is the worst app experience I’ve had. I only tweet about the most important things obviously.
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Ben
(@bje5) reported
@App2508 @hbomax I want to echo Bret. This issue has been raised on Twitter and Reddit and HBOMax could simply acknowledge it and commit to fixing it and customers would appreciate it.
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Rick Couch
(@rickytick77707) reported
@DCComics @snydercut @hbomax By taking the day off of work!!!
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T, ty, tdot, idgaf
(@Ganjaseuur) reported
@wbpictures @hbomax Ending of this movie was so awful it made the first hour in a half awful too
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John Terrell
(@Terrell328) reported
@hbomax Little things was awful
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It's comical right?
(@SimplyMincy) reported
@NeoSoul87 @hbomax Exactly, that's my beef. They are losing content from studios because they are starting their own services but I can't rely on Netflix shows cause like you said they cancel them all the time or have terrible endings or last seasons. I can't think of a show that ended well
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Paul Brandon
(@paul_brandon) reported
from
Middlewich, England
@SMcohio @dannysullivan @hbomax All in original 4:3 ratio. No crazy zooming that made it look awful.