HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/18/2026 11:50

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBerlin Playback Issues
United StatesQueens Buffering
GermanyGroß-Umstadt Playback Issues
GermanyHamburg Video Quality
United StatesPittsburgh Buffering
United StatesRochester Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DougSheppard13 Doug Sheppard (@DougSheppard13) reported

    Watching Godzilla v Kong sucks on @hbomax or anything on their network. Worst streaming service ever! I had better service with @crackle in 2014. @hbomax is a joke. They charge WAY too much and their service is GARBAGE!

  • Edwardelrich9 Edward elrich (@Edwardelrich9) reported

    @Moby_Dick_98 @snydercut @hbomax The the question ABT Aquaman's trident causes more problems like in BvS we see him holding it under water but in this movie he doesn't have or want it.Meera's accent changed and Atlantians need to remove water to communicate even though this wasn't the case in the Aquaman movie.

  • amayreka97 Amayreka97 (@amayreka97) reported

    @hbomax Not all stuff on HBO MAX is available in HBO GO. Pls fix it. Also #RestoreTheSnyderverse

  • Zammnn_key LET.LUV.RULE (@Zammnn_key) reported

    @hbomax listen the app keeps crashing on my fire stick you need to fix this ASAP $14.99 is a lot of money 💵

  • Jen_The_REDhead Jen The REDhead (@Jen_The_REDhead) reported

    For those who use the @hbomax app on the @amazon Fire Stick, any guess why the dialogue on #GodzillaVsKong is so freaking quiet? Anybody else have this issue? Having to turn it up to 50 to get the volume comfortable and immediately going deaf when music or action hits.

  • Edwardelrich9 Edward elrich (@Edwardelrich9) reported

    @Moby_Dick_98 @snydercut @hbomax No if more than anything it causes more problems like how is Bruce Wayne able to dream about the future does he have psychic abilities and don't tell me that it was the flashes doing because he can only travel through time and not give ppl visions ABT the future.

  • roramlin Iron R 🧘🏻‍♀️🦋 (@roramlin) reported

    @hbomax u guys literally have THEE worst customer service i’ve seen in a sec

  • KiteManForever Give Kiteman a chance (@KiteManForever) reported

    @hbomax god damn plz let me sign in to my phone without saying ot is incorrect plz stop

  • Baaboosa1 The Vervain drinking Vampire. (@Baaboosa1) reported

    @PopCrave @hbomax WORST SITCOM EVER! Such a snooze fest!!!

  • Angie17217404 Angie (@Angie17217404) reported

    Hi Everyone, my name is Irene, the reason I'm using a fake name is because I'm ashamed in asking for help. Me and my disable daughter is staying in a hotel in Michigan.This is very expensive I have been doing everything I can to make ends meet.Vehicle/money help pls.@hbomax

  • BlackSabbath22 Dr. \../ (@BlackSabbath22) reported

    @hbomax Any update on the white bar problem?

  • karinlynnbates Karin Lynn Bates (@karinlynnbates) reported

    @ei8htohms @hbomax I’ve been having trouble with the HBO Max app on my Samsung TV since the get-go. It’s not the greatest. I’m going to try to convince the boy to watch with me tonight. We’ll see what he decides. I’m going to watch with or without him!

  • notnotpreston Kurt Vonnegooch (@notnotpreston) reported from New Brunswick, New Jersey

    @ADPwebmaster @hbomax Halfway through the first episode of into the storm, and haven’t been able to get audio description to work, on iPhone.

  • macmanfly Overpass (@macmanfly) reported

    @LGUS @hbomax why haven't you made an app for LG TVs. It's the worst. I have to turn on my Xbox to watch HBO.

  • _ew4n Ewan Smith (@_ew4n) reported

    @ZackSnyder @hbomax Absolutely awful scene to end a 4 hour slog. No wonder WB canned you.

  • SelenaAnthem Rod 🌋 (@SelenaAnthem) reported

    @crueIwarrior @PopCrave @hbomax help ?? not the dance monkey girl stan talking about overrated things

  • badwithdimples ginger foutley (@badwithdimples) reported

    @hbomax your subtitles are theee worst.

  • nastywxstside nia (@nastywxstside) reported

    @PopCrave @hbomax terrible show

  • Qiyanaguard Azula Lalisa Grey (@Qiyanaguard) reported

    @PopCrave @hbomax worst sitcom ever

  • MzAdventure68 Mz Adventure (@MzAdventure68) reported

    @HBOMaxHelp Hullo, trying to watch this on my Amazon firestick 4K and although the movie start and the timer moves, we see only a black screen. Problem occurs only with this film and has been happening since the movie became available. Please help!

  • TheROUSes Bob Loblaw (@TheROUSes) reported

    @ZackSnyder @hbomax Such a terrible movie.

  • zachsimmonsnerd zach simmons (@zachsimmonsnerd) reported

    @hbomax Please help JL2 get green lit #RestoreTheSnyderVerse

  • robdeleonjr BiciDude (@robdeleonjr) reported from McAllen, Texas

    @stoops26 @hbomax Nope. Other apps work fine.

  • treker68 William Hanifan (@treker68) reported

    @hbomax Perhaps they can fix the the vertical white line on the right side of the screen in the Samsung TV app that was a result if the faulty 3/25/21 update to add photos to profile pictures so I can watch Godzilla vs Kong

  • WakemeWentzover Wake me Wentz it's Over (@WakemeWentzover) reported

    @sharonjmorgan @hbomax If you're using a smart TV add the HBO MAX app. It'll have you,sign in with another device with Hulu credentials

  • Ambient_Malice Ambient Malice (@Ambient_Malice) reported

    @batmanbrickfilm @ZackSnyder @hbomax That's kind of the point. He died inside a long time ago. He's a shadow of the man he once was, breaking every rule to fix the timeline.

  • ei8htohms 𝟖Ω (@ei8htohms) reported

    @karinlynnbates @hbomax we can't even get hbomax on our LG TV at all, so we use an xbox one to run the app, usually with good results; fingers crossed it will work better this evening (or soon anyway)

  • M_Dyer72 M. Dyer (@M_Dyer72) reported

    @GodzillaVsKong @HBOMax fix your streaming its horrible.

  • shinakira00 Gemel Walters (@shinakira00) reported

    @silentgrind34 @ZackSnyder @hbomax Here's the problem with that. One of the main take aways from ZSJL is people wanting a batman movie with Leto's joker to see Robin's death and what happened to Barbara. You know how we could have done that? Make batmans story first lol instead of now demanding a prequel.

  • saiyatron Santana Vos (@saiyatron) reported

    Trying to watch #ZackSnydersJusticeLeague and it won’t play @hbomax I’ve play a bunch other movies in the app and they play fine. They stream quick no problem. I start the @snydercut and nothing... 🤔