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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Sign in (35%)
  • 27% Crashing (27%)
  • 20% Buffering (20%)
  • 16% Playback Issues (16%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Veracruz Sign in 1 day ago
Paris Sign in 2 days ago
Sandillon Crashing 6 days ago
Gland Playback Issues 13 days ago
Perth Sign in 13 days ago
Paris Sign in 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life, for ****'s sake Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • ComradeCrivz
    Lil Corky (@ComradeCrivz) reported

    @hbomax fix your subtitles, plz!

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

  • bmiguelsil
    Bruno Miguel (@bmiguelsil) reported

    @JamesGunn @hbomax Posting something that was generated using Canva the same day Marvel releases its Doomsday trailer is crazy work, James lololol

  • BoopStats
    Bob Vetrone Jr. (@BoopStats) reported

    Anybody else having trouble accessing @hbomax this evening?!?!? . . .

  • Bumpy_Smoothie
    Robserobtor (@Bumpy_Smoothie) reported

    @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

  • chrisbenriordan
    Christopher Riordan (@chrisbenriordan) reported

    @tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.

  • implodedduck
    The Other Guy (@implodedduck) reported

    Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

  • Someone60752474
    Someone (@Someone60752474) reported

    @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

  • kittybiza217
    Kitty | SOMETHING INCREDIBLY STUPID🫃🏼🚁💨🌃🏟 (@kittybiza217) reported

    @macadamia012 @hbomax @HBO I think I read just a couple but my hc is a terrible sad background too😮‍💨

  • otis_p_lord
    Furious George (@otis_p_lord) reported

    @AEW @TBSNetwork @hbomax Badly need Thekla to crash the Willow celebration.

  • Cry_Zero
    Oğu's Al Ghul (@Cry_Zero) reported

    @JamesGunn @hbomax This looks terrible….why is guy blonde? Why is hal90 years old? Why does his suit look like hes wearing a normal jacket?

  • macadamia012
    Sam (@macadamia012) reported

    @kittybiza217 @hbomax @HBO .....after he recovers from his helicopter crash 🕯

  • pervertucker
    tucker (@pervertucker) reported

    @JamesGunn @hbomax i am afraid of that terrible poster

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

  • halibuckets
    Koby ☯︎ (@halibuckets) reported

    @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • jcoehoorn
    Joel Coehoorn (@jcoehoorn) reported

    Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • sdnas
    letting go (@sdnas) reported

    @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

  • NorCalDR
    Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported

    @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

  • valak991
    Nuno Rafael (@valak991) reported

    @hbomax I mean, what is the need of these posts? People all over the world don't watch the ******* episode at the exact time it goes out. People have life ffs Dropping spoilers like that doesn’t help the show at all Is that so hard to hold these big actions for a few hours?!

  • music_freak24
    Reese Futch (@music_freak24) reported

    @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

  • mymomisacop1
    Slim Shady (@mymomisacop1) reported

    @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst