Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Buffering (33%)
-
Playback Issues (31%)
-
Sign in (19%)
-
Crashing (12%)
-
Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbana |
Buffering | |
| Oklahoma City |
Video Quality | |
| Denver |
Playback Issues | |
| Queens |
Buffering | |
| Springfield |
Sign in | |
| Charlotte |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Josh Grossberg
(@j_grossberg) reported
Hey @hbomax your streaming network sucks. I can’t tell you how many times I play something and it takes forever to stream or there’s no sound. The latest is the #BeeGeesHBO documentary. This isn’t a problem on my end with my TV or Internet. Do Better!
-
Goose
(@tablefornoone) reported
@bonnibelblight @hbomax WAIT WHY WERE U TAGGED?? HELP I’M STRUGGLING
-
SerSkrungus
(@skrungus) reported
@hbomax okay im having some serious issues with this app, I cant get it to sign in with my tv provider, so far the only way to watch this is by screen mirroring from an Iphone to my tv. Whe i upgrade my cable service to include HBO for 40 extra bucks it should work properly!!
-
Gilbert Chrispin
(@gilbertchrispin) reported
@hbomax why do I keep getting errors that you aren't recognizing my prime video subscription? Also, why don't you have 12 dates of Xmas available on prime? Why is using this app so damn difficult? Why not set it up like hbo go or cinemax? What the hell?
-
BruceCoulterPhotos
(@BruceCoulterPh1) reported
@hbomax @WarnerMedia I've debated on using the service on my TV and phone. But after reading the reviews on Google Play, I'm going to wait until you figure it out. For $15 a month, your apps should work.
-
⭐David⭐#0 LION STAN⭐
(@Glimartsy) reported
@spiesnocontext @hbomax @KittenFox55 HELP.
-
Tony
(@atogrye) reported
@hbomax need HELP... we have already signed up on our phone for HBO Max was about to sign in on our home tv to watch a show and accidentally signed up again for the monthly membership. Need to cancel the extra membership... can you help?
-
Linda A Donofrio
(@LindaADonofrio) reported
@HBOMaxHelp When am I getting some help here please
-
Bertie McBertface
(@Bertiederps) reported
@hbomax @OweeeeenDennis Whaaat? No option for Simon?? Only joking: he's the hecking worst
-
psherman
(@paulasherman1) reported
@hbomax Terrible show!!
-
Patricia Gilman
(@patriciagilman) reported
@hbomax One of the stupidest movies I’ve ever seen and one of the worst. The Prom was a better movie
-
Margarita
(@MargieA26140671) reported
@hbomax I pay for HBO Max on my Xfinity and cannot see Let them All Talk? I am confused!! Send help!!!
-
Kristin Nicole
(@Ms_KrisNicole) reported
@hbomax the sound is not working when I try to stream from the HBO Max app. Please help.
-
Ray Ray
(@rachhill) reported
@icannothelpyou @HBOMaxHelp We have the same problem. Paid for HBO through xfinity and it says only one episode is available for the flight attendant...
-
DCoverEverything
(@ArthurQ53182897) reported
@QueenBeast420 @HBO @hbomax Does it say “sign in”? You just need to sign in with the same credentials and no it doesn’t mean duplicate payments. It’s all one HBO bill.
-
Marina Marischino
(@hardestcoreest) reported
@HBOMaxHelp but why did it work b4 is the mystery?!
-
Wendy
(@wennpa) reported
@KevinPlantz @HBO @hbomax I already pay for it thru DirecTV so I don't have to pay extra for it. The only problem I have is that is not on Roku, maybe it will be at some point but to turn on my ps4 just to watch drives me nuts. Never tried Hulu.
-
Bryan Wayne
(@mrhappybw) reported
@hbomax had pretty much ruined tv for some people until they and @Roku work out a deal.
-
Guillermo Crosby 🇵🇦🇯🇲
(@Quillermo216) reported
from
San Diego, California
@HBOMaxHelp serious question was trying to watch some movies on my laptop and it’s not working?
-
Pawan
(@Pawan54605926) reported
@hbomax God help me 30th thausan dollar help me God help
-
fawn
(@fawndolyn) reported
@hbomax @OweeeeenDennis Hazel!! And Tuba! Not entirely convinced Tuba didn’t enter the train and somehow find a mechanism to help her speak. I was hoping for her backstory.
-
mablex
(@HiltonCaston) reported
@hbomax This film is an example of terrible improv directing.
-
sweetpea
(@stinkbait99) reported
@hbomax Hey The app doesn’t work
-
Ashley Bunzol
(@BunzisaurusRex) reported
Can @Roku and @hbomax find a way to make things work together already? I want to watch @FriendsTV.
-
Jeremy Wayne
(@jJeremyWayneJWA) reported
@hbomax So achingly slow, so unfathomably awful, I can’t in my whole wide life ever recall seeing a film which was such a load of self-indulgent tosh.
-
Marina Marischino
(@hardestcoreest) reported
@HBOMaxHelp :( its broken on Brave, but still works on chrome which is weird but whatever. i will just begrudgingly use another browser
-
joel mchale (real)
(@MlLFGENDER) reported
@hbomax can you fix the lag on your app and website it’s horrible
-
Stephen Kahn
(@StephenKahn12) reported
@HBOMaxHelp my hbomax app keeps crashing on my TV. I sent all the details via DM. I've already tried all listed troubleshooting options. This has been going on for several days, please help.
-
emma danielle
(@EmmaDanielle4) reported
@HBO @hbomax @Xfinity Let them all talk is not available to select to view. Can you fix that please? #LetThemAllTalk
-
Jonesing
(@JustAtwetr) reported
@rckchkhwk I'd love to. BUT I made the tragic error of buying a @Roku TV so I can't watch @hbomax