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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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J’antifa Schjetne
(@janschjetne) reported
@HBOMaxHelp Yesterday our production environment went down because someone changed IP addresses on our database servers. Don’t fret, intern, we all make mistakes.
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Spencer J Elliott
(@imthatspencer) reported
@HBOMaxHelp Your app is worse than Windows 10. I know enough about software to attempt to make an app I charge people money for that might (?) work. You. Suck.
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Todd
(@addictionguy) reported
@HBOMaxHelp Dear Intern, Many years ago, I ran an Enterprise-Wide Anti-virus program & set the parameters to check every laptop desktop, email server, and all of the servers in the server room Somehow I asked the email server to delete all email. In 5000 machines. Thankfully we had a backup
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ShaNautica
(@Beauty_Is_Love_) reported
@HBOMaxHelp why tf is it so hard to get in touch with y’all??? My account got hacked at 1:07am and I haven’t talked to anyone from your customer service department yet. Then I look it up online and see this is an ongoing issue with y’all! What the actual ****???
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cyber_hacker_02
(@naxty_daniel) reported
@DarkSkinnSade @HBOMaxHelp Kindly request for assistance via sending a direct message for help in recovery your account back! Thanks.
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JenQuixote
(@QuixoteJen) reported
@HBOMaxHelp Dear Intern, 1st day at my 1st post-college job, I had to take a patient's height and weight and got my finger stuck in the stadiometer. No on else was there, so the patient had to help me get it out. My colleagues later explained that I could have just asked them their height.
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Hans (Unverifried)
(@AtyHans) reported
@addictionguy @HBOMaxHelp A friend of mine started working at a small company. They asked her if she had database experience. She said: "No." No problem. By midmorning, she had accidentally deleted the MS Access database and there was no backup.
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Daniel Timms
(@danielroytimms) reported
@HBOMaxHelp I once took Sky News Australia off air in error. Should of left off air tbh.
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pauliño
(@pkmustdie) reported
Give a fuxk bout dat intern fix yaw app bro @hbomax
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Evan Parker
(@eparker05) reported
@that_lefty_joe @HBOMaxHelp The intern is editing/writing integration tests which implies they are on an engineering track. AFAIK unpaid internships aren't a problem in our industry.
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Todd
(@addictionguy) reported
@AtyHans @HBOMaxHelp All of these are my worst fear
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SavageJen On Insecurity
(@OnInsecurity) reported
@HBOMaxHelp Dear intern, My first internship, I caused a business outage by sending out emails in an infinite loop. They didn't fire me for some reason and brought me back the next summer.
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@PHILIP❤️🇱🇷❤️
(@GHJH769) reported
@MeganFoxisGG @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account
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Sally Canfield🏴☠️
(@TheLifeofSally) reported
@HBOMaxHelp Dear Intern, I was working at the White House and accidentally sent a highly confidential set of documents to the wrong recipient over the weekend. It could have been a disaster, but after being physically ill for 5 minutes, I was able to fix it. #ItGetsBetter
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TK Spencer
(@tylerkspencer) reported
@HBOMaxHelp Dear Intern, At the beginning of COIVD I accidentally gave the wrong terminal window focus and shut down 25 bare metal production servers simultaneously. In the middle of the day. While working from home.
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breathe free 🌸🦋
(@TheSortedChaos) reported
@HBOMaxHelp Hi bestie, In my 1st year at work, 1st campaign materials had errors, had to scrap post-production. On my 1st off-site brand launch I forgot to carry stuffs, went to office at 4am, rang a VP to approve odd hr entry security. I’m doing alright! You’ll be fine. People are kind.
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James Jackson
(@JamesJa55953616) reported
@MeganFoxisGG @HBOMaxHelp I strongly recommend @rixxytech he help me recover back my hacked account when I have similar issue. His legit and guaranteed.
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LambyUK
(@LambyUK) reported
@HBOMaxHelp Dear intern, I once disabled the anti virus software on my work desktop so I could sneakily play championship manager during work. Needless to say the copy of the game I had was cracked and immediately infected mine and the entire building of PCs.
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Katherine C. James
(@Kcecelia) reported
@quinncy @HBOMaxHelp Thank you for this. I have nothing to compare to this, and I was director in tech, often the only woman in the room. It was dreamy 24/7 compared to what you describe. I did work with some insane people, but there were no photos involved.
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Andres Aristizabal
(@AAristi1976) reported
@HBOMaxHelp #DeatIntern I once had to delete a file from the server, when I hit delete I didn't realize the entire project folder was selected. We were able to retrieve a good portion from a backup, but lost days worth of work. I was 36 yo.
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Short Dark n’ Chocolate👸🏾
(@DarkSkinnSade) reported
@HBOMaxHelp please help me recover my account this Jessica Henderson person changed my email and password
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Ravenholm_Technology
(@RavenholmT) reported
@dually888 @HBOMaxHelp Hey... if you haven't accidentally broken an important enterprise system for a little bit, do you even IT? Stuff happens. I restarted a wireless controller for routine maintenance, and it died. Nearly 30,000 people didn't have reliable wifi for a week. It limped along though.
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Chul Kwon
(@chulk90) reported
@HBOMaxHelp Move fast & break things 🚀🚀🚀 It's better to ship & learn vs. sitting around. Also, you're in an environment where you can break things and still be fine. During my internship @ DoD, I wiped out a cluster of 72 IBM Power 7 servers. I'm still alive. Keep shipping.
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Hans (Unverifried)
(@AtyHans) reported
@addictionguy @HBOMaxHelp A server had weird problems because it didn't get the right amount of power. Another server had bad calculations half of the time. It turned out one of the CPUs was faulty.
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Hailey Johnson 🇱🇷
(@Hailey5471) reported
@MeganFoxisGG @HBOMaxHelp I'm sorry about you been hack, i know someone that csn help you recover your account back contact him immediately on Instagram @Brain_hackers he helped me recover mine.
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dogwood
(@DearDogwood) reported
@HBOMaxHelp Never ever have I been an HBO subscriber, but I got that email. This "intern error" is wider and more intrusive than HBO is saying.
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ShaNautica
(@Beauty_Is_Love_) reported
@hbomax why tf is it so hard to get in touch with y’all??? My account got hacked at 1:07am and I haven’t talked to anyone from your customer service department yet. Then I look it up online and see this is an ongoing issue with y’all! What the actual ****???
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C:\hamba\Fadz\ai
(@FadzC) reported
@HBOMaxHelp Dear intern, In my first ever production code, an admin changed his password and no one else could sign in afterwards. They were gracious enough to say they were resetting everyone's passwords while I fixed the code. A strong password policy was then put in effect because of it.
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Mask and Vaxx please
(@GoEcomania) reported
@HBOMaxHelp I got that email and figured it was a glitch of some sort. One of my first radio station jobs I walked into the control room and placed a stack of paperwork on the button that muted the entire station for about 10 minutes. Everyone knew it was me but didn't say anything.
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Ian #GetVaccinated #WearMasks
(@ianklsdmbldr) reported
Do you have any plans to fix your interface when using ultrawide monitors @hbomax @HBOMaxHelp? barely 2/3 of the ultrawide screen is used, there's just an ugly black bar in the right.