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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (26%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Walnut Creek |
Sign in | |
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
| Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JEY VAL
(@iamjeyval) reported
@HBOMaxHelp Please fix the code for HBO MAX so that it runs full screen on browsers such as: @googlechrome @firefox & safari
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JoeBritches
(@JoeBritches) reported
@SherazFarooqi_ @hbomax @WarnerMedia Why do they make us work so hard for this? I got nothing done today. LOL! #RestoreTheSnyderVerse
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Juan Nikko Villegas
(@jnmvillegas) reported
We are not broken and we are not alone. @wbpictures @WarnerMedia @hbomax #RestoreTheSnyderVerse
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Clark
(@ClarkTucker13) reported
Just got off of work...#RestoreTheSnyderVerse got to 1 million tweets 😨. @hbomax @jasonkilar you can’t ignore this
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A1 from Day 1
(@vanman_1000) reported
@caouses @heroichollywood @hbomax I think that’s the problem, DC gave creative freedom to a lot of directors & Patty Jenkins mess up, Synder messed up, & others too so I think they need to do away with it!!
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Haik-san
(@Mckflicus) reported
@RTSnyderCut Next up -we should all go and play #ZackSnydersJusticeLeague on @hbomax again and crash the servers! Why can't we organize a same day and time tune in? #RestoreTheSnyderVerse
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♋️🇺🇸Brendan🇯🇵♋️
(@TheDarthKnight7) reported
@hbomax We are warriors....because "We're not broken. And we're not alone" and "We do this together" #RestoreTheSnyderVerse
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Bobby
(@BecomeBoundless) reported
@HBOMaxHelp My Dad and I are having the same problem of the app crashing right after the loading screen. My phone and his are both Android. I have uninstalled and reinstalled to he app twice already.
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technicolor girl
(@MmkayRulz) reported
@hbomax @Samsung I have not been able to access the HBO app in days on my TV. Everything else works on the TV but this app. Fix this!
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ShadowandSoul
(@ShadowandSoul22) reported
@hbomax Your shows don't work well when for whatever reason I am not able to watch in Full-Screen Mode. So annoying. It used to be that I was able to, and suddenly just a few days ago, the full screen option disappeared. #fullscreen #hbomax what the hell?
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Rob Cori
(@rjcconcepts) reported
Hey @hbomax Let @ZackSnyder get back to work! #RestoreTheSnyderVerse
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Francis Delloso
(@frank__thetank) reported
@warnerbros @ATT @hbomax You see the support for this man's work and I know you see all the revenue that you can make letting this man finish his story. It makes no sense that you do not want this to continue. What is the real reason. Tell us the truth. What are you afraid of?
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Kris Tapley
(@kristapley) reported
@_DaltonJohnson @DisneyPlusHelp Bad issues with @HBOMaxHelp, too. I feel like Sony has given up on my model in particular.
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Jimbo
(@JDNICE11) reported
@HBOMaxHelp @Todd_Garner @Kp1832 Anyone else having a volume issue with HBOMax? TV volume works, but I'm not getting any sound
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Marvel/DC United
(@UnitedComicFan2) reported
WB doesn’t want to admit they did a mistake and sweep it under a rug by messing with Snyder’s cut but the problem is that the world knows now. #RestoreTheSnyderVerse @hbomax @jasonkilar @WarnerMedia It’s trending 1.11 Million. 1.8 million viewers watched it over the weekend...
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Melissa
(@bluemoon69_2000) reported
from
Cape Coral, Florida
@jlwallen @hbomax Excited. Gonna fix a Sangria shortly and continue.
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Hector V
(@ThisHectorV) reported
It’s unbelievable how much demand there is to #RestoreTheSnyderVerse @hbomax @jasonkilar it’s coming up on to a million tweets. Please help in making more history. #ZackSnydersJusticeLeague
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Diabo Tatuado❤💜💙
(@TatuadoDiabo) reported
@MertensDiego @kvaknan @hbomax And that's terrible. I fear that IT becoming a niche because of how underappreciated it is
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Sam
(@samypoet) reported
We’re gonna crash the servers @hbomax on Saturday watching on loop #SnyderCut #RestoreTheSnyderVerse
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Noah
(@Noah_Is_Me) reported
It will be an absolute colossal error if @warnerbros @hbomax fails to #RestoreTheSnyderVerse This may be their one chance to level the playing field with Marvel👀
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Shinobipony
(@Shinobipony) reported
@ray8fisher Youve said u wouldnt work under WB etc.... But the world needs Borglife. But the world needs Snyderverse. But the world needs more Justice. Would you continue via @hbomax #RestoreTheSnyderVerse #IStandWithRayFisher 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
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Cookies Corbin
(@cindycd2010) reported
from
Fairfax Village, District of Columbia
@kswillis52 @hbomax But im sure youd have no problem telling a girl youre going to sleep with someone else.... or you just dont say anything about it and cheat.
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Corey Bailey “Bailz”
(@Housy_Boy01236) reported
@hbomax why is my whole family locked out of your app. Can’t login with the correct password we can only restore purchase on the original phone and change the password. It does not let us log in with that password anywhere else. What is this?
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JEY VAL
(@iamjeyval) reported
@HBOMaxHelp Still did not work the side bar persist and now it’s grey 😩
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A1 from Day 1
(@vanman_1000) reported
@caouses @heroichollywood @hbomax Nooooo!! That’s the problem w/ DC! Every director is doing their own thing & I don’t want to b like Marvel but at least stay in the same multiverse cus 3 jokers, 3 Batman is too much
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cavilled
(@henrycavilled) reported
@CutAyer They said they want money yet they're having trouble in hearing FFS!! #RestoreTheSnyderVerse @WarnerMedia @hbomax
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Brian Alexis
(@BAM_boozler88) reported
@HBOMaxHelp @Kp1832 You couldn't have just told them April 16th?! You have the answer and yet you gave them a work around response!?
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Mick Happy
(@MickHappyReview) reported
Hey, @hbomax got an email survey request from @ClarionResearch on how to improve your service. Rather than answer the survey, I’ll sum it up here: make all your content available on HBOMax. The DC univ. change removed Human Target from all streaming services. Fix that problem.
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Off The Cut Reviews
(@Crossdive1) reported
4. Get friends to sign up for @hbomax . Even if they just use the free trial, subs and steams of ZSJL help regardless. 5. Ask friends to support you by tweeting #RestoreTheSnyderVerse #ReleaseTheAyerCut . Even if they don’t care about this themselves, ask them to do it for YOU.
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Diabo Tatuado❤💜💙
(@TatuadoDiabo) reported
@MertensDiego @kvaknan @hbomax EXACTLY. Snydercut got finished, IT doesn't. Restauring the Snyderverse is not a good idea. Warner bros already moved with the idea of superhero movies of their part, the way they work with is better for business. If they step back with the idea, they will only get a niche public