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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Conde-nada
(@onomatopeyame) reported
@hbomax cant reproduce any title, is there a general issue?
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K
(@katywatchestv) reported
@craffingKelley @hbomax @paramountplus It’s the worst!!!
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Ron Fauss
(@ronfauss) reported
@hbomax your app is glitchy. What am I paying $14.99 for if I can’t watch shows? Help.
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Marian
(@MarianYoSoy) reported
@HBOMaxHelp I can't login on my iPad. I can on my phone, laptop, and tv. I've reset the password 4 times and still can't login on my new iPad. Help! Fix this!
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Kvng_JH
(@JhKvng) reported
@korrasamiarmy @hbomax @netflix No problem. His story needs to be continued and I hope a network or streaming service sees that and give us what needs to be shown
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The Gambling Pigeon
(@DailyPunchBoard) reported
@hbomax fix your crashing problem with roku. Or don’t, why would you care anyways if we’re paying a monthly fee for crappy service? #hbomaxcrash
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Nick Blair
(@NickBlair1980) reported
Can anyone explain to me why @hbomax is the only app on my @Roku player that works like complete crap & causes my Roku device to over heat? Even scrolling through available content is slow. I don't have this issue with Disnay+ , Netflix , Peacock etc etc etc
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LAmetsfan
(@LAMetsfan) reported
@HBOMaxHelp literally everything else works on my roku app but resuming my place in space jam. it only works on my xbox which I don’t want to turn on. fix your app. it’s been 4 days… still doesn’t work…
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~💕🇮🇳 रवि कुशल🇮🇳💞~
(@RvKush) reported
@madebygoogle @Google @hbomax Why google chrome is updating tried several times but not working
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🐥 Eric
(@TheEpere15) reported
@HBOMaxHelp @TadpoleThe Bruh it's been six days and this is still an issue, i just discovered the same thing
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Peter Shankman
(@petershankman) reported
from
Manhattan, New York
I just finished the last episode of #BetterCallSaul - have 80 days left till #Ironmankona - and another 90 minutes left on the bike today. Help!! Hive mind, what should I watch on @netflix or @Hulu or @hbomax next?!
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John
(@John01886989) reported
@hbomax Fix your Roku App so it doesn't crash every 5 minutes #incompetence
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LAmetsfan
(@LAMetsfan) reported
@hbomax literally everything else works on my roku app but resuming my place in space jam. it only works on my xbox which I don’t want to turn on. fix your app
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Daniel Rodriguez
(@PulgA88) reported
@HBOMaxHelp hello can i get some help? Can’t cast to my chrome cast for the past 3 days. I was able the past threee weeks but it died this week. Same error from iPhone or PC. 905301
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Yovani Marroquin
(@yovani_nene) reported
@HBOMaxHelp I need help connecting to your app. It’s not working for me.
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soph 🪐 #dianamonth
(@J0SHOGRAPHEE) reported
@succession @hbomax @joshieocrown HELP WE WERE JUST TALKING ABOUT THIS
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Shawn Sells Florida
(@shawnsellsfla) reported
from
Winter Garden, Florida
@hbomax may have the worst streaming platform I've ever seen functionality wise. Its slow, laggy, and all around horrible.
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Matthew Miga
(@Migas4Edu) reported
@anthonyrdevine @hbomax 1) If you’re using an appletv, this is a known issue (with no apparent fix coming soon) 2) If not an appletv, HBO max has the worst layout of all the steamers (and ironically one of the most expensive). Endnote: you’re not alone thinking this.
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Caroline Fauquier
(@Ckostreski) reported
@hbomax you need to fix your freakin subtitles!! Wtf?!?!? I know you have more than enough money to fix this ish
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Jackie Hernandez
(@TeamJackieee) reported
@hbomax fix ur damn fast-forward rewind function already bro, don’t let this be tiny thing that makes me spiral into a full mental break down :’)
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Brandon schmit
(@Royal_bvxii) reported
@hbomax I need help canceling my subscription to your service please
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john scott
(@johnjs23) reported
@hbomax i have been having a lot of issues with your app on my roku player. its about to make me cancel my subscription
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hbomaxsucks
(@hbomaxsucks) reported
@HBOMaxHelp Your app is currently not working on my samsung TV, iPad, or any laptop browsers. I’ve submitted a ticket every day this week and got no response. If you’re going to charge for your service can it at least work right?
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Shun vercetti
(@blessed_boyz) reported
@hbomax yall my guys and all but please fix the oops something went **** lol
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Mary
(@shit_happens2me) reported
What is going on with the @hbomax app? Am I the only one having issues
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Lil Pee Wee
(@Toray_B) reported
@hbomax Rush Hour 2 lip sync has been off for three days what’s the problem????
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AmirSaysNothing. // *ENDLESS BRIGHTSIDE.*
(@AmirSaysNothing) reported
from
Los Angeles, California
hey @hbomax ya’ll gotta fix this god awful app lol. the movies/shows are great, this app is a dinosaur.
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Starz
(@Gold_Starz) reported
Does anyone know if @hbomax has fixed its problem of buffering whenever you tab out?
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Nysir
(@Nysir60163666) reported
@madebygoogle @Google @hbomax Can ya help me get my google account back?
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G
(@Giant6160) reported
@hbomax why is your service so ****** i literally can't watch a show without sone kind of ui problem or just straight up app crash