HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/25/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (35%)

    Playback Issues (35%)

  2. Buffering (23%)

    Buffering (23%)

  3. Sign in (21%)

    Sign in (21%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
AustriaInnsbruck Crashing
United StatesCrestview Playback Issues
United StatesSan Jose Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • loud_b9 Baby Face (@loud_b9) reported

    @hbomax hello, your app is F’ing up big time and I can’t watch the final season of @SalvioEspo in Gomorrah. Can you fix this ASAP please?

  • OGTyboogie Registered Text Offender (@OGTyboogie) reported

    @YouTubeTV I subscribe to @hbomax through your service. Every week I have to sign in to the service because the app is telling me my subscription expired. Please fix this.

  • JoeColley Joe Colley (@JoeColley) reported

    @McScrufflez @hbomax @truTV Same issue

  • MrMalapata Dr Dave (@MrMalapata) reported from Wichita, Kansas

    Hey @hbomax why everything with your app is so Freaking difficult? I have to login every time I travel, I have to look for the series name just to watch the next episode? Copycat @netflix or @disneyplus they really know the stream business. 👊

  • micturne Michael Turner (@micturne) reported

    @HBOMaxHelp I haven’t been able to login for a week now… Not on the iOS app, web, or Samsung TV app. Tried online chat earlier today, crashed on me, thought I’d try here :)

  • stev_q Steve Q (@stev_q) reported

    @hbomax Is it me but everytime I play something on #HBOMax it always lags??? Does this happen to anyone else? It’s making me feel like it’s the worst of all streaming services, especially for 15 a month.

  • gonecrunchy Jen Blamsey (@gonecrunchy) reported

    @HBOMaxHelp I have a 2021 MacBook with Catalina OS. I use Chrome browser. Sometimes the site straight crashes out of whatever I’m watching, but most of the time it can’t handle being paused - or worst of all - 15 second rewound before also crashing. Various times of day - not just peak times

  • sharonlhanley Sharon Hanley (@sharonlhanley) reported

    @AndJustLikeThat @hbomax I couldn't help but wonder when i can watch it in the UK..

  • MageFries MageFries (@MageFries) reported

    @hbomax Your buffering issues suck! fix it

  • eliungar Eliyahu Ungar-Sargon (@eliungar) reported

    Hey @HBO! The Gilded Age looks like hot garbage on @hbomax. I’ve never seen such poor image quality on a streaming service. You need to go back and remaster the files you’re using. It’s unwatchable.

  • Jenna_Gaster Jenna (@Jenna_Gaster) reported

    @Redgirl013 @RickandMorty @hbomax THANK YOU I’m not the only one who though this I rlly hated it was god awful

  • dawid_bolo Bolo (@dawid_bolo) reported

    @hbomax Ca you please fix @TacomaFDFans

  • Doink_Almighty Bill Nault (@Doink_Almighty) reported

    Hey @hbomax how about you fix the #Xboxone app so it doesn't keep freezing up!

  • may87_m M (@may87_m) reported

    @HBOMaxHelp I’m using an iPad. No euphoria episodes work but I can play other shows. Sometimes I just get those 3 buffering dots on a black screen & sometimes the dots w/ the hbo max logo.

  • supreme412x Mattgryn (@supreme412x) reported

    @hbomax why can’t I watch Gomarrah season 4-5, still no subtitles still no voice dubs like season 1-3, on going issue, should be an easy fix, many twitter people same issue, can’t watch on my I phone or smart tv/ only in Italian, no subtitles or voice dubs season 4-5

  • WinsomeNomad 𝕊𝕒𝕚𝕝𝕄𝕚𝕒𝕎𝕒𝕪/𝔹𝕖𝕥𝕠 𝟜 𝔾𝕠𝕧𝕖𝕣𝕟𝕠𝕣! (@WinsomeNomad) reported

    Ok @hbomax. Been trying to view Episode 2 of "And Just Like That" for hours, and it won't open, though I'm having no trouble with other episodes opening.

  • Amritgoyal88 Amrit Goyal (@Amritgoyal88) reported

    Can’t wait to see @hbomax in India. The amazing HBO original content is being wasted on @DisneyPlusHS with its pathetic video quality. I might be the first subscriber when it becomes available in India!

  • coachcarternyc Coach (@coachcarternyc) reported

    @hbomax please fix your app

  • DamarisMone Damaris Moné 🇵🇷🏹🎙🦋 (@DamarisMone) reported

    @nypost The week it came out, we wanted to attend but Omicron was spiking. We wanted to see it on the big screen, but are so grateful we were able to see it all on @hbomax unlike Spider-Man which we were unable to see due to same issue except it wasn’t being streamed. 😞

  • hi_katie_ old lady green beans (@hi_katie_) reported

    Just when I thought @hbomax had the worst app, @peacockTV really just takes the cake. I cannot use the app for more than five minutes or five button pushes whatever comes first without it glitching freezing and crashing. 🙃

  • BabieNuggs QueenK ❤️ (@BabieNuggs) reported

    @hbomax YALL not letting my sis log on to my account and we using family sharing tf 🤨 not only that but I had a hard time loggin into my own account the other day & I had the right password y’all need to fix that ****

  • loud_b9 Baby Face (@loud_b9) reported

    @HBOMaxHelp Steaming on my TV. All my other apps like Netflix, prime etc. work fine. Your app is the only one thst doesn’t work, it’s like a delay, buffering type of thing.

  • deer8175 Dee Robertson (@deer8175) reported

    @t_b_manning @hbomax We've watched this for awhile and loved it till recently. The language has gotten horrible (eff word in almost every sentence, which is just not needed, and the plot is starting to get just downright stupid. Hope they fix it.

  • Lucas_DWord Lucas (@Lucas_DWord) reported

    @hbomax when are you going to fix the smart tv app? It's lagging every 5sec and it's annoying to watch. Already regretting subscribing.

  • stev_q Steve Q (@stev_q) reported

    @HBOMaxHelp It’s terrible makes everything unwatchable. Ready to cancel my membership thanks.

  • Scott_Szurovy Scott Szurovy (@Scott_Szurovy) reported

    @YouTubeTV @hbomax can you all please figure out how to keep me logged into my account longer then 3 days, having to log in that often is obnoxious, especially with young kids and makes me not want to have your awful service.

  • desert_rang3r Captain Dane 2022 🐺 (@desert_rang3r) reported

    @hbomax I am begging you to PLEASE fix your app on Xbox. It is so wonky and broken.

  • gingerventures An Accidental Misanthrope | Human for #EqualRights (@gingerventures) reported

    Here's what pisses me off re: @AndJustLikeThat finale on @hbomax. The writers had the MILLION DOLLAR opportunity to connect with OG #SATC lovers by having Carrie tell her worst breakup story...Berger and the Post-It and how she almost got arrested for smokin' a doobie. #AJLT

  • Sneakybear84 Anthony (@Sneakybear84) reported from Watsonville, California

    @hbomax you have the worst app of all time. It is 2022. Get it together fam.

  • KDSmith_Writer KD Smith (@KDSmith_Writer) reported

    @_tognabologna @hbomax While you're at it, hire out to @paramountplus and fix theirs.