HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/13/2026 03:30

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (27%)

    Playback Issues (27%)

  3. Crashing (21%)

    Crashing (21%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PhilippinesMakati City Buffering
AustraliaAdelaide Sign in
United StatesSanta Clara Crashing
United StatesMission Viejo Playback Issues
United StatesClio Playback Issues
United StatesRolling Meadows Playback Issues
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • marjieros marjie Rose (@marjieros) reported

    @J_Charles41 @HBO @hbomax Well you can “ cut the cord” and just choose the plus channels. That’s what some are doing. Seems too much trouble to me

  • Aritz_LdBrinas Aritz Lopez deBriñas (@Aritz_LdBrinas) reported

    @hbomax is easily the worst streaming app in the market right now. It crashes all the time and when it decides to work only the audio works. What piece of 💩

  • el_jensay Lindy J, a science gremlin 🏳️‍🌈 (@el_jensay) reported

    @hbomax your subtitles only work half the time on shows I KNOW you have them for. It's downright criminal. How do you expect anyone Deaf or HoH to use your platform? Maybe you should work on this before adding new content. 🤬🤬

  • SheepyDarko Spinch (@SheepyDarko) reported

    @hbomax fix your app! The most expensive app shouldn't have this many problems. Crashes all the time. Can barely move the slider forward or back. Cant even rotate the screen. Really fam it should be easier. All these fixes would make it for sure the best streaming app. Damn.

  • JamesQMurphy JamesQMurphy (@JamesQMurphy) reported

    @IamSawyerGreen @hbomax Same thing happening to me! Fix it!

  • NatureImposter Lindsey Maul (@NatureImposter) reported

    @Stephen_Stanton @hbomax If this isn't old animation and not done on a computer then it is really good! I have so much respect for the old animations in the old animators of the world that had to go through so much work making the same picture over and over but different little by little I can't imagine.

  • KungfuScubaBAPE Izzy Zavala (@KungfuScubaBAPE) reported

    Why do WB hate zack so much? Its obvious that they have something personal. The fans love zack work. @jasonkilar @ATT @hbomax

  • Andrewortz Andrew Ortiz (@Andrewortz) reported

    @hbomax Would love to watch Tenet but getting an error service code for the past 20 min @hbomax HELP

  • AmyHaberland AmyHaberland (@AmyHaberland) reported

    @hbomax is the worst service ever

  • cemeje LaurenAustin (@cemeje) reported

    @discoveryplus your remote interface is worse than @hbomax Are y’all in competition for ******* terrible design??? Watchin this show and then done with this activity.

  • AladdinUllah Aladdin Ullah (@AladdinUllah) reported

    @hbomax You ask any martial artist actor what they don't like about Hollywood, they'll say the editing and cutting work of their martial arts sequences. It's hard work and tiring to do some of the sequences and when the editor does a bad job capturing what's needed, it's bad on the actor

  • ClemsonNyC CU•NY (@ClemsonNyC) reported

    @HBOMaxHelp @babyhandsjonson Experiencing the same exact problem on Xbox One. Buffers nonstop. Not a network issue.

  • thewonderladie Jasmine (@thewonderladie) reported

    So I was trying to watch #MortalKombat on @hbomax but the widescreen is awful on this one. And the in-film subtitles keep cutting in and out. This is weird because I've never had problems with any film before. (It's a conspiracy) At least I saw it in the theater already. 😒

  • parind Globetrotter (@parind) reported

    The @hbomax app on AppleTV needs some serious bug fixing! I'm watching Big Bang Theory and either the subtitles don't work correctly, or the app freezes. Will work only after a reset of AppleTV!

  • xC0AST0FHELLx Timothy - Amazon FC Ambassador📦 (@xC0AST0FHELLx) reported

    @HBOMaxHelp I'm getting the white line aspect ratio problem on my Samsung model # UN65MU8000 .

  • sarbear7390 Sarah Brockert (@sarbear7390) reported

    @HBOMaxHelp my app hasn’t worked for days, it just keeps telling me to restart it. Sounds like I’m not the only one. Please help!

  • supersymmetry_I daisy ridley hot (@supersymmetry_I) reported

    @hbomax I'm having trouble with your service!!

  • AmyHaberland AmyHaberland (@AmyHaberland) reported

    @HBOMaxHelp doesn’t help

  • johnnydrnk28 Joshua Hall (@johnnydrnk28) reported

    @hbomax When they don’t buffer every minute #HBOMax they’re unwatchable 😖

  • jsxtn83 Jeff Sexton (@jsxtn83) reported

    Anybody else having *massive* problems with @HBOMax this week? Buffering every few seconds, no matter the device. All other streaming services working fine. Jacksonville, FL on ATT Fiber.

  • muddy0202 Mike (@muddy0202) reported

    @HBOMaxHelp @ShadowOnSieMoon How about an update?? It’s May 1st and still the same issue.

  • tinyStornado alley (@tinyStornado) reported

    when you gonna make an app for LGs, @hbomax ?? phone/mirror to TV is the ******* worst!

  • AladdinUllah Aladdin Ullah (@AladdinUllah) reported

    @hbomax It's a shame that the energy, effort, and work done by the actors, stunt people got cut and undermined by the editing and cutting choices for the fights, Get a fight director or editor to edit for the fight sequences in future instalments, please.

  • Nahimzdaman Nahim (@Nahimzdaman) reported

    @HBOMaxHelp The app is extremely slow, choppy and buggy. Between watching, error messages pop up that “oops something went wrong” very often. Can’t browse content because it takes a couple seconds to move per click. Out of the several apps I have, none perform like this.

  • IamSawyerGreen SawyerGreen (@IamSawyerGreen) reported

    @hbomax why does your streaming service keep buffering on me, but Netflix, Hulu, and Shudder work fine? Fix your ****. Not worth 15 bucks a month if the movie needs to buffer ever 30 seconds.

  • kiwi8301 helloSunshineflorals.com (@kiwi8301) reported

    Is anyone else having issues accessing Tenet on @hbomax ?

  • MadCPUScientist The mad computer scientists errant simulated human (@MadCPUScientist) reported

    Is @hbomax the worst streaming app? It's a constantly buffering buggy mess. Why we still out here suffering through giant *** companies who can't figure out buffering?

  • JChrome7 Jay S (@JChrome7) reported

    @HBOMaxHelp I’ve experienced major issues with sound. My AVR is not detecting Dolby digital sound and the sound is awful. Tv is Samsung Q70. Most of your new movies have the same sound issues - unable to hear dialogues clearly. No issues with all the other apps.

  • supersymmetry_I daisy ridley hot (@supersymmetry_I) reported

    @HBOMaxHelp I'm having trouble!!

  • JordansDDY The Gd64 Father (@JordansDDY) reported

    @hbomax why is your app SOOOOOO TRASH?!? You want people to pay for **** that NEVER works or has issues loading? Fix your damn app or give it away for free.