HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (36%)
- Buffering (23%)
- Crashing (23%)
- Playback Issues (14%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 3 days ago |
|
Frontonas
|
Video Quality | 6 days ago |
|
Montpellier
|
Playback Issues | 14 days ago |
 Tijuana
|
Crashing | 17 days ago |
|
Le Teil
|
Playback Issues | 17 days ago |
 Sainte-Marie
|
Crashing | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brian (@agbullet25) reportedSeriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans
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Michael Descala (@FrostGiant44) reported@nerdist @netflix @hbomax little help here please!
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abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
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Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
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GreenBean24 (@GreenSwag24) reported@hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it
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Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE
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Bruv-Meets-World (@BloodOfGermany) reported@TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp
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Big Bad Brody King (@Brodyxking) reported@BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…
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King Stock (@KingStock69) reported@hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers
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Mollie B. (@umburns) reported@TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!
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łīkęðbynøné (@IJNuwillProsper) reported@RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up
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RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
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Ronnie Clarke (@ronnieClarke69) reported@footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful
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HH🐿🇺🇸🐾 (@HHluvscritters) reported@AndyFromAustin @hbomax @HBO Having the same problem through Roku
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Alan Williams (@apwbowdon) reportedA wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !
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Erik Lamoureux (@heisenberg187) reported@hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...
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KRYPTO UNIKORN (@KryptoUnikorn) reported@hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.
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Layzee Texican (@HellaLayzee) reported@Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.
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Tyler (@tylermcg97) reported@NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed
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🇺🇲 That James 🍍🐉 (@geek3point0) reportedSo @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.
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Ian Holmes 💙 ⚒ (@IaninAD) reported@hbomax is ruining this final. Awful picture quality
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anenglishmaninspain (@AndyElche) reported@hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.
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⛈️Dakota🌪 (@CSXK921) reported@hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.
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LocalHooker (@LocalHooker1012) reported@hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS
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CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported@hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again
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Jimmy Flinders (@FlindersJimmy) reportedHey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.
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Lauren (@catzandcookiez) reported@hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.
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Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
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Bobby (@Swervesshouse) reported@AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!
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Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.