HBO Max status: streaming issues and outage reports

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

Buffering (35%)
Sign in (31%)
Playback Issues (15%)
Crashing (13%)
Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
North Las Vegas	Playback Issues	5 hours ago
Köln	Buffering	1 day ago
Brie	Sign in	4 days ago
Krefeld	Sign in	8 days ago
East Moriches	Sign in	8 days ago
Baltimore	Crashing	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

Domina89 (@dinomite1989) reported 8 minutes ago
@hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK
Jerome (@BobCobb24) reported 13 minutes ago
@hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.
Matthew (@mattbo_0) reported 13 minutes ago
@hbomax Terrible tagline. Guess Hal dies.
Spicy P (@Peletta_33) reported 17 minutes ago
@paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service
‎✰ (@capxluci) reported 20 minutes ago
@hbomax it’s not too late, you can still fix this #DrMohans3return
Christy Massey (@Christy82635445) reported 22 minutes ago
@hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!
Ryguykc (@MrRightMind) reported 25 minutes ago
@JamesGunn @hbomax Looks terrible
Irwin M. Fletcher (@IrwinMFlet32077) reported 26 minutes ago
offended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx
mark mcneilly (@mcneilly_mark) reported 28 minutes ago
@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 29 minutes ago
@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
parsifal&emmenthal (@Vafudhr) reported 31 minutes ago
@TiloSnr @hbomax That's not how Green Lantern Rings work.
Virtual Photographer...sometimes (@mangAman_vp) reported 31 minutes ago
@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
Brandmarv (@Brandmarv1) reported 32 minutes ago
@JamesGunn @hbomax Oh no, not the immediate marketing pivot. “Only one can wear the ring”… picks up any single issue of green lantern “oh wait I guess that doesn’t make sense at all”.
ethan (@dcjaybin) reported 32 minutes ago
@hbomax @HBOMax_UK if we complain enough will u fix if pls
Andey E (@AndeyRay) reported 33 minutes ago
@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
Mike Cilly (@Mcil9518) reported 36 minutes ago
@Jonnz5Jonn @JamesGunn @hbomax The tagline goes against how Green Lanterns work this isn’t a hard concept to grasp
Gerald Preston (@Ger_Pres) reported 37 minutes ago
FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.
HEAT ON FEET 🔥 (@BlackLegSanji66) reported 38 minutes ago
@hbomax Might be the worst tagline for a movie/show I've ever seen in my life
maligator (@kohoccm) reported 39 minutes ago
@LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.
Rob B 🇵🇷 (@rob_betamax) reported 39 minutes ago
@JamesGunn @hbomax That's not how the Lantern rings work.
coach mack (@onceugomack) reported 40 minutes ago
@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 47 minutes ago
@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
moze (@moze) reported 47 minutes ago
This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
Matt (@GardenCenobite) reported 50 minutes ago
I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.
Daryl Morty👑 (@DarylMorty) reported 51 minutes ago
@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.
✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported 56 minutes ago
@hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.
Shannon Stringer (@PigzFly_) reported 57 minutes ago
@hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult
Thomas Ingram (@ThomasIngr14149) reported 57 minutes ago
@hbomax @HBO God. It's awful.
Michael Shilling (@MikeShilling) reported 58 minutes ago
@TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.
miramelcrave (@gertstarlight) reported 59 minutes ago
brilliant langdon ep however samira got one line .... work on that @hbomax