HBO Max down or not working? Problems, status and outages
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (34%)
- Playback Issues (30%)
- Sign in (20%)
- Crashing (12%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 4 days ago |
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Buffering | 4 days ago |
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Crashing | 6 days ago |
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Sign in | 6 days ago |
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Sign in | 7 days ago |
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Sign in | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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C. Gardner (@AbkKyle) reported@hbomax But will your terrible app work?
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Fearless Frank (@FearlessFrank4) reported@HBOMaxHelp Have a problem with your garbage service for over a year and still had to pay while “you worked out the bugs” and now u add a premium version. Why even bother anymore. More crap on crap and u add a better version after paying for a year w garbage service!!!
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Keifer Graumann (@MASTERDQUARIUS) reported@hbomax how about yourself fix your app on PlayStation, literally paid for a month subscription over a day ago and it still won't let me watch anything, I better get reimbursed because this is pathetic
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Fearless Frank (@FearlessFrank4) reported@HBOMaxHelp @hansonink What a crock. You release HBO MAX and the app is trash and for over a year we have tried to get it working. Meanwhile in June you start an updated more expensive version for “New” stuff. Why even have MAX if I are doing this. Teaming w Verizon but that subscription won’t work!
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Tim Robertson #BLM (@adissenter) reportedWill continuing to complain about @hbomax help? No. Will I continue to complain about @HBO Max anyway? Yes.
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Edwin DeJesus (@RaiderNation203) reported@newarkmovie @hbomax It was decent…. I feel like the writing wasn’t as strong as it could’ve been and the choice made at the end to me was horribleness in my opinion. I’m a Soprano junkie! And this movie does nothing to help the series at all.. great acting from young Gandolfini though 👍
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James Rysak (@rysakattack) reportedDear @hbomax Your content is great. Your app is horrible. Please fix. Sincerely, Everyone
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Mithra (@SageRagnar) reported@NineToez @hbomax They're loud as hell everytime they talk, fix your sound settings or something.
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jesus (@Di3Mex420) reported@jffeeney3rd @hbomax Gonna be so tempted to put it on at work later gonna have to wait till the morning
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KD (@Amalektgh) reported@axios @jonathanvswan @hbomax This isn’t Americas problem, this is Islam in its purest form…
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Nicole Dee (@nicoledee39) reported@hbomax Wtf is going on with Cry Macho? I’ve been trying to stream it for the last two days on my HBOMax app on my Roku device and every time I hit play it crashes and takes me back to the homepage. I can play everything else in the HBOMax app, just not that movie. Help.
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Annie Thompson 🇺🇸 (@Annie_64337) reported@R5Ryder @HBOMaxHelp I had similar issues with my account the support center wasn't helpful, a friend of mine recommended me to @Hackwizard06 on Instagram in less than 30min my account was back
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Haywire (@Haywire43601075) reported@DCBatman @hbomax Gothems villains need to work hard on making the news
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John D’oh (@El_Brendo) reportedIf the @hbomax app crashes tonight so help me Christ #TheManySaintsOfNewark
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coronal mass ejection (@BBMolasses) reportedGod the UX for @hbomax is absolutely horrible. Y’all gotta fix this
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Kristina. (@theloveBe_Low) reportedHey @hbomax the subtitles font and size is absolutely horrible. Work on that.
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R5 Ryder (@R5Ryder) reported@HBOMaxHelp HELP! My account has been hacked. I just signed in to the app and there are 4 profiles I don't recognize and all of my account info is different.
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Fearless Frank (@FearlessFrank4) reported@HBOMaxHelp Problem is you can’t fix the problem for existing customers and now u add a premium version and ask us to pay more. Joke
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nicholas tammaro (@BigPerm113) reported@hbomax Movie was terrible
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Yu Yau (@amwhybee) reported@R5Ryder @HBOMaxHelp I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Gunny Troelstrup (@GunnyTroelstrup) reported@obryantcj @hbomax I finally just ordered a Roku. Had been using the native apps on our Samsung which are just earth-shatteringly awful. Looking forward to hooking up the Roku and trying it out.
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Justin Fencsak (@kascnef82) reported@hbomax gonna crash tomorrow #manysaintsofnewark
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A Playground Legend 🏀 (@Your_Flyness) reported@hbomax show me the source code, I’ll fix this app myself smdh
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Dip Daddy (@dipdadddy) reportedSo the @hbomax app/website just doesn’t work half the time. It’s 2021. Why am I having to tweet about this?
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CommonSenseValues (@shferg) reported@hbomax I cannot fathom the stupidity of leaving your prime customers high/dry. I have been trying to login to new account for a week - no matter what happens you say I don’t have an account. Yet you have TWO credit cards and my amazon info. Yet you still say I’m not subscribed.
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Laura Barbosa (@LauraShezBar) reported@HBOMaxHelp MN EST or MN PST for all the gabagool? #manysaintsofnewark . Need an exact time , yo. Help.
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Brianna Kaitlin (@BriannaKaitlin) reported@hbomax is a terrible streaming platform. When i see a show is released on it i instantly roll my eyes knowing it will probably never load, the app will freeze, or it’ll play with no sound. How is it this bad?
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A **** named slickback 🗯️ (@OlamyShoddy) reported@R5Ryder @HBOMaxHelp I feel your pain as a past victim also Damn, these hackers are crazy I got hacked last week my partner recommended tylers_hack on instagram and he helped me get access to my account You should contact him i am sure he will help
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Tanner (@TMcLaughlin5) reported@hbomax is your app ever going to work on my Xbox one?
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nicholas tammaro (@BigPerm113) reported@hbomax The movie was terrible