HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (39%)
• Buffering (30%)
• Crashing (18%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Rockford	Buffering	4 days ago
Pont-Évêque	Crashing	5 days ago
Kīhei	Buffering	5 days ago
Lille	Crashing	7 days ago
Salon-de-Provence	Buffering	7 days ago
Shawnee	Crashing	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chief Rocka (@ishnateh) reported 18 seconds ago

  @hbomax fix your stupid app

• 
  Big Bad Brody King (@Brodyxking) reported 56 seconds ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Alan Williams (@apwbowdon) reported 2 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  AZGirl (@k2m_10210) reported 2 minutes ago

  @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

• 
  Meagan Guidry (@MeaganSGuidry) reported 5 minutes ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  Mike MacCormick (@DFWsMrFantastic) reported 5 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  ｲﾚ (@HiMyNameIsTL) reported 11 minutes ago

  @hbomax help

• 
  Ned Pepper (@NedPepper09) reported 17 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  Bob Loblaw (@HALA07MADRD) reported 19 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 20 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  ⛈️Dakota🌪 (@CSXK921) reported 21 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported 22 minutes ago

  So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 23 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Dylkey (@DylanLa27071073) reported 23 minutes ago

  @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

• 
  Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported 26 minutes ago

  @Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.

• 
  Tim (@TheFloridaTim) reported 30 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 33 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  Erik F. (@The_Mr_Erik) reported 34 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  Bruv-Meets-World (@BloodOfGermany) reported 34 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Michael Brand (@michaelbrandorg) reported 35 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Damon Moffatt (@MoffattDamon) reported 36 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  Kristal Marien (@deBATjes) reported 37 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  pompey blue (@pompeyblue_D) reported 42 minutes ago

  @AdobeWFACup @footballontnt @hbomax And awful half for the awful lines person but will get away with it chelsea should be 2-0 change him/her for the second half

• 
  finnie (@kimicaraz) reported 43 minutes ago

  @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

• 
  Erik Lamoureux (@heisenberg187) reported 44 minutes ago

  @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...

• 
  JackBox (@Jack_Box_2026) reported 45 minutes ago

  @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

• 
  Matthew (@MattLovesVinyl) reported 51 minutes ago

  @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 52 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  Gene Stoker (@GeneStoker) reported 56 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Jay (@AvengerUpsilon) reported 57 minutes ago

  @hbomax Looks ******* awful.