Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (33%)
-
Buffering (29%)
-
Sign in (19%)
-
Crashing (14%)
-
Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
LetsGetItBoi
(@LetsGetItBoi4) reported
@hbomax Fix the app. Cant play the episode wtf
-
Hunter Huntley
(@readysethunter) reported
First @GetSpectrum and now @hbomax can something just work for @Kimberlyy33 for once god dam it
-
Dr. Michelle Martindale
(@M_M_Martindale) reported
@HBOMaxHelp It is not working on roku. This sucks.
-
Peter Giles
(@epetergiles) reported
@HBOMaxHelp “Some” customers. I ONLY have your streaming service for #Gommora and you have no subtitles for eps 7-12? I bet I could learn Italian before you fix this. Canceling as soon as I finish this show.
-
Tyler Prilliman
(@tprilliman35) reported
Anyone else think it would be great if @peacockTV and @hbomax would work at least 95% of the time. It's nowhere near that number but it would be nice. These services are terrible for the amount you have to pay. They work maybe 50% of the time. Won't play or freeze mid episode.
-
Zonker🍹dot barstool.com🍹
(@BarstoolZ) reported
@rahollingsworth @BarstoolBigCat @hbomax Remember the pill can take over an hour to work
-
Chubby Coates
(@Diggz_Deuces) reported
Hbomax is TERRIBLE!! ****** horrible.. smh best programming with the worst product. FIX THIS **** @hbomax
-
LLTC5
(@SoloDoloKy) reported
Please fix your app @hbomax @HBOMaxHelp
-
Vacina já!✊🏿✊🏾✊🏽✌🏾
(@sarahsrio) reported
@hbomax can produce shows but they can’t fix their app for sh*** OMG it’s so bad! I waited to start watching #MareOfEasttown at midnight so I could watch in peace. @HBO @hbomax I don’t know who owes HBO now but don’t care, just Fix it!
-
ThreeBucks is Fully Vaccinated!
(@The3Buckleys) reported
@HBOMaxHelp Your app is the worst of them all to use, seriously. HBO Max is the New Coke of streaming services.
-
Melissa Galbraith
(@MellyLifeLiver) reported
@DustinLBarnes @hbomax Did you finally get it to work?
-
Chrissy Fitzgerald
(@ItsChrissyFitzy) reported
from
San Diego, California
@HBOMaxHelp I tried all of this & none of it worked. It just keeps crashing and immediately taking me back to the Roku Home Screen. All of my other apps work just fine it’s just the @hbomax app that keeps crashing & it’s on both of my TVs not just this one. #rokuhelp #HBOMaxhelp @Roku
-
Jim David
(@ActualJimDavid) reported
@hbomax PLEASE FIX THE APP. On Apple TV it freezes, fails to load, is hard to exit, and often only works if the unit is restarted. No problems with any other app. I love HBOMAX & dread using it.
-
Lola
(@lolaLOSANGEL) reported
@HBOMaxHelp OMG when are you going to fix closed caption on #gomorrahseason4 ?
-
Being Bourdain
(@BeingBourdain) reported
📺 @LGUS get it together and fix your “Smart TV” so we can have @hbomax I’m tired of streaming from a phone and it buffering. It’s 2021.
-
Rebecca Wray
(@sunnylagirl) reported
@INGRIDLCN @hbomax @HBOMAX are the worst. connectivity issues DAILY. They were not prepared for tonight.
-
Dre
(@sauce_god24) reported
@hbomax why is my show skipping and pausing every 5 minutes y’all need to fix that
-
Seamus's World
(@WorldSeamus) reported
@JennyJohnsonHi5 @hbomax Butt naked or buck naked? Help me Jenny.
-
Kevin
(@kevindelgado13) reported
from
Los Angeles, California
I believe someone may have hacked into my account can you guys help? @HBOMaxHelp
-
FancyMe
(@Saf_Rhapsody) reported
@HBOMaxHelp Still not working for me. Signed in and out several times as well as closing and reopening the app.
-
George Germano
(@germanogeorge) reported
@hbomax why isn’t the app working on my Samsung smart TVs? I have to re install the app every time I turn the tv on or else the hbo max app simply won’t work. Is this something that’s going to be fixed soon?
-
Stefanie Phariss
(@sphariss) reported
@HBOMaxHelp Finally realized I could watch it on the AT&T TV App. Never for @hbomax to work. Also “contact your TV provider” is a BIZARRE recommendation for people who subscribe directly to #HBOMax Who exactly are we supposed to call??
-
Restore the Roar
(@DETROlTLions313) reported
@HBOMaxHelp Still broken…
-
The Ayer Cut
(@CutAyer) reported
@HBOMaxHelp Any help to #ReleaseTheAyerCut
-
evod
(@evod42445506) reported
@HBOMaxHelp Still not working on roku. I can at least open the app now but errors when trying to play anything. Works fine on pc.
-
Joel Cochran
(@joelcochran) reported
@spboyer @hbomax It’s been having issues for a while, but last night was the first time for me that it flat out did not work.
-
keepagoodname
(@keepagoodname) reported
@MaxBoot @hbomax It took 10-15 times for ours to work. 🙄 Finally got the Mare fix. 🙌
-
Partizan 2.0
(@2Partizan) reported
@HBOMaxHelp I am experiencing issues. Oh wait, that's only because I cancelled HBO untill you #RestoreTheSnyderVerse
-
Devon Lemoi
(@Devonnnnn678) reported
Dear @hbomax I love your app because of the selection but the app itself is trash. Force closing, inconsistency, it’s just terrible.. please fix it
-
♊🗡J&Jessie🗡♊
(@jj7twin) reported
@HBOMaxHelp The problem has been resolved hence my level of frustration. In order to link my accounts I had to use my old HBOMax login after I signed in with Hulu vs my Hulu information like those helpful sites said, because my Hulu email was tied to an expired HBONow subscription.