HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 07/15/2025 15:45

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (34%)

    Sign in (34%)

  2. Crashing (28%)

    Crashing (28%)

  3. Buffering (19%)

    Buffering (19%)

  4. Playback Issues (15%)

    Playback Issues (15%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChicago Buffering
United StatesCharlotte Sign in
United StatesEdgewater Crashing
PortugalLisbon Sign in
UruguayMontevideo Playback Issues
United StatesWalnut Creek Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • GlitchThe64834 Felon.Musk (@GlitchThe64834) reported

    @hbomax @HBO I’m having the toughest time trying to cancel my subscription ..why did hbo make it so difficult to cancel ?..need help , I will be posting about how hard you guys made this experience everyday ..been a life long hbo subscriber , this might be the last time I ever buy anything

  • kimothychee douglas (@kimothychee) reported

    @hbomax There used to be a bunch of language options for Sinners on HBO Max, including Chinese subtitles. Now I'm only seeing English and Spanish. fix this please?

  • 6ixzag 👨🏼‍🚀 ☻ (@6ixzag) reported

    @hbomaxhelp check your dms! Help me out with my case! Case number: 19439369

  • CherylLauer Cheryl Lauer (@CherylLauer) reported

    @hbomax Cannot understand why you would immediately cancel an enjoyable show like Duster. The quality of HBO/Max programming has gone downhill steadily in the last 5 years. I'm sorry it wasn't DC comics or realty crap you seem to focus on these days. HBO used to be top-notch.

  • RealRamboBiggs Joe Biggs (@RealRamboBiggs) reported

    Does anyone have issues with their @hbomax app always shutting down? @hbomaxhelp

  • n8dizz3l n🎱 di💤el (@n8dizz3l) reported

    @hbomaxhelp why is it only your app lags and buffers constantly? Netflix, Disney, peacock Amazon etc all work just fine. HBO is the only one.

  • hardjerkinsteve Steven Kingan (@hardjerkinsteve) reported

    @RFKracing Hope Cinnamon Toast Chris wins just because of the Sponcer. I can't watch it live though because @hbomax wants more money even though I ALREADY PAY FOR HBO MAX. If this was @PrimeVideo I would have this issue because they are not GREEDY

  • teflon_will Netflix and Will (@teflon_will) reported

    @hbomax fix your ****

  • CarryOutFucking CarryOutFucking (@CarryOutFucking) reported

    @hbomax why do the subtitles on season 2 Gomorrah only work intermittently on a TCL TV? The English dub is so bad, but the show is so good. So sad!

  • K3nzzzie SillyE^2 (@K3nzzzie) reported

    @hbomax got the worst streaming service in the world, stay glitching

  • 80_JRod J-Rod (@80_JRod) reported

    @cullycat1 @GroundPasspod @hbomax The issue w ESPN is you need YouTube TV for the center court and maybe the 2nd & 3rd big court for the AO Wimbledon & USO. ESPN will eventually be available in their own package but it won’t be cheap. But yeah can’t get Centre at Wimbledon w just ESPN+ - they know.

  • DoYouEvenGnomie Libbie (@DoYouEvenGnomie) reported

    My request to @hbomax and @jk_rowling for this upcoming HP series - please, I beg, use proper lighting! I know each book is progressively darker but I can’t see anything in the movies without maxing out the brightness on my tv and it’s still dark! Let me see all your hard work!!

  • emilyhuff717 Emily Huff (@emilyhuff717) reported

    Anyone else having issues getting @LeBatardShow on @YouTubeTV or through the app @hbomax ? Doesn’t seem to be working right

  • NascarSTARlite Courty (@NascarSTARlite) reported

    @hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix

  • jerzeyjaz JTB♥️ (@jerzeyjaz) reported

    @alea_kevon @HBO @hbomax Yeah they might need to write her off or something. It’s just not working anymore

  • jerzeyjaz JTB♥️ (@jerzeyjaz) reported

    @alea_kevon @HBO @hbomax Hear me out season 3 isn’t that bad or am I use to the awful writing 😭😭😭

  • KyloElsa Laura 🦋 (@KyloElsa) reported

    @hbomax No. Because JKR is harming people I love and I refuse to support her or her work.

  • LadyChavira Marzipan 💋🌱😘 (@LadyChavira) reported

    @hbomax seriously just spent over 30 minutes on the phone trying to fix the HBOMAX lagging issues -after doing all the troubleshooting I could possibly do - to then get transferred to a tier 2 specialist and get disconnected?!?!?? HBOMAX WTF?

  • wakkabutler Jon (@wakkabutler) reported

    @hitskipintro1 @hbomax I watched 2 eps of the Hulu one that came out last year with Biel and watched the first 2 of the HBO one…kind of like Biel’s performance better. Olsen is just way too hot to play Candy. The makeup and costume work for Biel was excellent. She looked like candy

  • feministardust Lynn. (@feministardust) reported

    @hulu_support @hbomax + are missing. I have no clue what characters like Eric and Pam are saying when they are speaking other languages besides English. Eric and Pam speak foreign languages a lot so it ruins the enjoyment of the show. I pay a ton of money for hulu no ads so it's absolutely terrible+

  • feministardust Lynn. (@feministardust) reported

    @hulu_support Theres tons of time stamps. Contact the creator of the movie & tv show for the scripts and please fix it. Every single foreign language that several characters speak isnt there. Contact @hbomax and tell them that you need true blood hard-coded subs for all the foreign languages+

  • edwardfarinas Edward Dion Fariñas (@edwardfarinas) reported

    I’m kind of upset how this whole @hbomax situation is going. Oh great we get to keep 4k/Dolby Atmos/4 concurrent streams if we pay 20 bucks a month? Oh and guess what, now we get TERRIBLE reality shows as a bonus. Wtf? Just grandfather us in…

  • bharagan Brigid Haragan (@bharagan) reported

    @HBOMaxHelp I’ve been paying $15.99 per month for over two years but tonight I’m being asked to sign in to access a series. After going thru sign-in steps twice, I’m told that i apparently do not have an HBO account. Can you help?

  • KittenTBritche1 Kitten T. Britches, Esq. 🏴‍☠️🏴‍☠️🏴‍☠️ (@KittenTBritche1) reported

    @DatLe @hbomax They were called plumbers because they were hired by the White House to fix leaks. When I say leaks I mean policy leaks, too much sensitive information way being leaked to the press.

  • terryapodaca Terry Apodaca Ŧ🌵🏴‍☠️ (@terryapodaca) reported

    @sneakers1957 @hbomax Yeah, HBOMax dropped the first three episodes yesterday (the 27th) so this morning I got the email about it and said, heck with it, I'll watch them while I work a little (I don't work on most Fridays). They kept me interested through all three so far.

  • xxxlandshark XlandsharkX (@xxxlandshark) reported

    @Vampiresangelnv @hbomax Her suffering was the worst. Maybe Martyrs was worse. That no music, no words constant beating makes me dangerously upset. But what an amazing movie

  • shoytebag cat (@shoytebag) reported

    That's annoyed me so much they picked the worst lines they could for Rachel and Gar, why? They're the equivalent of having ****'s quote be "what are you an iPhone 7?" #DCTitans @DCTitans @hbomax @warnerbrostv

  • omgcocaptains simo || ▶️ MCM '23 ☕ 🏳️‍🌈 SMAUs 📌🏴‍☠️ (@omgcocaptains) reported

    @InsideHBOMax @hbomax @TheWebbyAwards let's be honest, it's easy not being the worst if you do nothing at all ever

  • Mark_767 Mark Wallis (@Mark_767) reported

    @hbomax my 76yo mom needed to change her CC# on her account and called support for help. After some conversation and no resolution she was advised to be more knowedgable about how to use her PC when she calls back. WTF?

  • JoeValrico Joe Turney (@JoeValrico) reported

    @hbomax I'm watching Band of Brothers again because it's great, but you need to fix Epithet at the end of episode 3. Albert Blithe did not die in 48, returned to the Army, fought in Korea, and made the Army his career until his death in 67.