HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/19/2026 04:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (30%)

    Playback Issues (30%)

  2. Sign in (24%)

    Sign in (24%)

  3. Buffering (21%)

    Buffering (21%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesToano Playback Issues
United StatesMinneapolis Buffering
United StatesLeague City Buffering
United StatesDallas Playback Issues
United StatesNaugatuck Video Quality
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • OpinionWelcomed Opinions Welcomed (@OpinionWelcomed) reported

    @snydercut @hbomax **** not working

  • _air_kyle History of Kyle (@_air_kyle) reported

    @BigDub86 @hbomax Sounds like user error to me, mines just fine @hbomax

  • JasonBordeaux1 Jordeaux Bason (@JasonBordeaux1) reported

    Why are y’all making @hbomax crash?!?!?

  • SaadjedKhan SKhan (@SaadjedKhan) reported

    @snydercut @ZackSnyder @hbomax 5am in Germany let's goooooo... Off frm work today only for the #SnyderCut

  • juanmftweet Juan Mauel Fernandez (@juanmftweet) reported

    @n1djfinesse @hbomax It happened with music in Argentina. The next worst thing is a hit. So there’s no stop.

  • quino_barry6 LUCIFER™® (@quino_barry6) reported

    Here’s to hoping that #SnyderCut doesn’t crash @hbomax

  • Datsotfoplorts3 Datsotfoplorts3on (@Datsotfoplorts3) reported

    Because many people will be watching @snydercut at midnight, I don’t want the @hbomax servers to crash so I will be sleeping and then getting up early to watch it. For those watching it at midnight, enjoy. I need to rest my mind before I gets blown away.

  • Cardoso39813692 Jonathan (@Cardoso39813692) reported

    @Universedark1 @snydercut @hbomax This movie also looks like **** idk why people are over hyping it, they ****** up the dc universe and this version isn't gonna fix it

  • Hundredz3 Hundredz (@Hundredz3) reported

    @snydercut @ZackSnyder @hbomax 🚨People are trying to sabotage the Snyder Cut review score and leaving awful reviews. I urge you guys to leave 10/10 on IMDb/Google, so we will get more movies from Zack himself.🚨 #RestoreTheSnyderVerse #ZackSnydersJusticeLeague #Dc

  • realaramis WholesomeDILF 🐝🏳️‍🌈 (@realaramis) reported

    Are y’all servers ready ? Be honest. @hbomax @HBOMaxHelp

  • MiggyMouse650 Miguel Fernandez #ZackSnydersJusticeLeague (@MiggyMouse650) reported

    @HBOMaxHelp please have all your servers focused on #ZackSnydersJusticeLeague #SnyderCut we can't afford your platform to crash

  • SkepticClaus Beehive Resident (@SkepticClaus) reported

    @hbomax This was terrible.

  • DAlter007 Daniel Alter (@DAlter007) reported

    So are a lot of you about to pull an all nighter? I hope the @hbomax servers are ready.

  • willchandler2 Will Chandler (@willchandler2) reported

    @HBOMaxHelp the buffering on your roku app is absolutely insufferable. Fix it or refund my money.

  • mike162947 Hooty says WATCH INFINITY TRAIN (@mike162947) reported

    @hbomax Please tell your executives in a meeting that what THEIR doing is wrong. We need YOUR help to RENEW Infinity Train for FOUR more Books(seasons)! Please, you can make the world a better place by taking your first step! Renew Infinity Train!

  • n8_aint_str8 Nate :D (@n8_aint_str8) reported

    @ray8fisher @hbomax Watching before work (5-9). Watching after work (6-10). My day is planned for optimum #zachsnydersjusticeleague input!!!

  • tawnifaceee 𝕿𝖆𝖜𝖓𝖎 𝕽𝖆𝖊 (@tawnifaceee) reported

    I have a weird, niche @hbomax problem where the main audio track from @TheOutsiderHBO is missing from episodes 3-4. @HBOMaxHelp

  • BillHuntBits Bill Hunt (@BillHuntBits) reported

    @AnimeguyHoland @hbomax @thedigitalbits I'm going to check out the first 30 minutes or so and then watch the whole thing over the next few days. Too much work to do!

  • KenB_2 Ken B (@KenB_2) reported

    @ZackSnyder @hbomax @DCComics Shame that this is your last work with DC

  • xanderpcon SuperDuperXander ;) (@xanderpcon) reported

    @HBOMaxHelp Hbo max is currently not playing movies, will the servers make it during the snyder cute release?

  • MarieDelaD MarieDelahoussaye (@MarieDelaD) reported

    @HBOMaxHelp I can't load your service on my TV, on my phone, or on my computer. Prime Video seems to work on the devices, and the error code I get is H-85c53dd5-13f7-43b8-c8a8-b7544c9dbc70. Can you help me?

  • NicDiBella Nic DiBella (@NicDiBella) reported

    What @ThatKevinSmith just managed to do for @hbomax and @snydercut is a MASTERCLASS in live event hosting. The pre-record edit was a hatchet job. And the live stream tech just DIDN'T work. Thank God they had an emcee like Kevin. #eventproduction #VirtualEvents

  • 68shaubooker Shau M.F. Booker?! (@68shaubooker) reported

    @HBOMaxHelp please tell me you’re going to fix the issues with the service before tomorrow. I’m trying to watch X-Men: First Class and it pauses every 3 seconds. What can be done about this? It’s incredibly distracting.

  • CBMHype CBMHype Ω (@CBMHype) reported

    @hbomax You guys need to delete the theatrical cut of Justice League when #ZackSnydersJusticeLeague arrives on your streaming service. Respect Zack Snyder’s work

  • PhilipAlanPhoto Philip Alan (@PhilipAlanPhoto) reported

    @IGIF_ I hope @hbomax doesn't crash tonight.

  • Hundredz3 Hundredz (@Hundredz3) reported

    @snydercut @ZackSnyder @hbomax 🚨People are trying to sabotage the Zack Snyder justice league and leaving awful reviews and I urge you guys to leave 10/10 on IMDb. Because if the movie results to nice ratings we will get more movies from Zack himself.🚨 #RestoreTheSnyderVerse #ZackSnydersJusticeLeague #Dc

  • KnightmareJF JFM ⚒🇲🇽 RTSV (@KnightmareJF) reported

    Are you guys ready to crash the @hbomax servers? 🙌🏽🔥🦇⚒ #SnyderCut #RestoreTheSnyderVerse

  • megancraig254 Megan Craig (@megancraig254) reported

    @hbomax Could anyone help me and share my dads go fund me on my page to help cover the cost of his funeral? I’m trying to get it as much exposure as I can. We couldn’t foresee his death benefits being denied. It would mean so much if you could. Thanks for reading 🥰

  • MarieDelaD MarieDelahoussaye (@MarieDelaD) reported

    @HBOMaxHelp, can you tell me what the error code H-85c53dd5-13f7-43b8-c8a8-b7544c9dbc70 means?

  • Gaonka6hhora Sniffy Joe (@Gaonka6hhora) reported

    @hbomax You better make sure the Servers tolerate the Massive Load of Subscribers you're gonna get today. #ZackSnydersJusticeLeague