HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Crashing (25%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	9 days ago
Frontonas	Video Quality	12 days ago
Montpellier	Playback Issues	20 days ago
Tijuana	Crashing	23 days ago
Le Teil	Playback Issues	23 days ago
Sainte-Marie	Crashing	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kc (@thatkcguy__) reported 20 seconds ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  scott ziff (@conedx) reported 4 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  Erica DiWren (@EricaDiwren) reported 4 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  Stefano (@stritenata) reported 5 minutes ago

  @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

• 
  Big Bad Brody King (@Brodyxking) reported 6 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Stefano (@stritenata) reported 8 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  esto (@NorCal_Sneakers) reported 10 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  SubVet606 (@JohnTShe) reported 10 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Dragon Ballz (@DragonBall49786) reported 11 minutes ago

  @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

• 
  Sheri Bassham (@sheribassham) reported 11 minutes ago

  @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

• 
  ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported 18 minutes ago

  @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

• 
  Xilicys (@Xilicys) reported 21 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 21 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 21 minutes ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 38 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  Lucky (@ThatSpeshoGuy) reported 39 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  Layzee Texican (@HellaLayzee) reported 39 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported 41 minutes ago

  @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

• 
  dj sensitive **** (@jelvis8) reported 44 minutes ago

  Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

• 
  KRYPTO UNIKORN (@KryptoUnikorn) reported 48 minutes ago

  @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 49 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  Johnrawrallday (@johnrawrallday) reported 50 minutes ago

  The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

• 
  Jimmy Flinders (@FlindersJimmy) reported 50 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  TexasChica (@hookedontxmusic) reported 50 minutes ago

  @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

• 
  Tim (@TheFloridaTim) reported 52 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  Da Goof (@PrestonUie) reported 53 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  dj sensitive **** (@jelvis8) reported 53 minutes ago

  Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

• 
  Michael Descala (@FrostGiant44) reported 55 minutes ago

  @nerdist @netflix @hbomax little help here please!

• 
  Mimi K (@mimikway_) reported 56 minutes ago

  Anybody else having a problem watching the French Open on @hbomax

• 
  Haley Hutter (@doubleH26) reported 57 minutes ago

  Glad I’m paying for @hbomax for it to not even work??