HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Crashing (25%)
• Buffering (21%)
• Playback Issues (18%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Gland	Playback Issues	3 days ago
Perth	Sign in	4 days ago
Paris	Sign in	17 days ago
Frontonas	Video Quality	20 days ago
Montpellier	Playback Issues	28 days ago
Tijuana	Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dj sensitive **** (@jelvis8) reported 8 seconds ago

  Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

• 
  Justin (@JustinReddeviI) reported 9 minutes ago

  @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

• 
  𝙻𝚎𝚠 👻 (@LewFromBeyond) reported 9 minutes ago

  @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 10 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  pangie ants (@Angiepants) reported 14 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  King's Fool (@FeistyClown1066) reported 14 minutes ago

  @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

• 
  Sofia (@willowmillenniu) reported 14 minutes ago

  @NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?

• 
  ｲﾚ (@HiMyNameIsTL) reported 19 minutes ago

  @hbomax help

• 
  ⚡️ (@Vibezzz164) reported 22 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 22 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 25 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  BP in Pepper Pike (@BPOhio2015) reported 26 minutes ago

  @hbomax @HBO The new Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  Blogs By Me (@Blogs_ByMe) reported 30 minutes ago

  @hbomax And thats the problem

• 
  J (@RevengersW7447) reported 33 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  Sausage (@sonofrpc) reported 37 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  Dave Holland (@DaveH88987147) reported 37 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  Bad Tiger 😃 (@Timme_The_Tiger) reported 38 minutes ago

  @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

• 
  Stu Wright (@StuW87) reported 39 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  Big Roman Royal (@bigrome10189) reported 42 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 42 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  DJ House (@DJHouse82) reported 43 minutes ago

  Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

• 
  LifeMi (@LifeMi1987) reported 44 minutes ago

  @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

• 
  Damon Moffatt (@MoffattDamon) reported 45 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 46 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  Saul Garcia (@SaulGar61900307) reported 49 minutes ago

  @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

• 
  Becky Forland (@capitolhillgirl) reported 50 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Jam (@You_Jam_Right) reported 52 minutes ago

  @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

• 
  Slippyfireblood87 (@Firebloodjrb) reported 52 minutes ago

  @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

• 
  Sheri Bassham (@sheribassham) reported 56 minutes ago

  @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 59 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.