HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (32%)
• Crashing (27%)
• Buffering (21%)
• Playback Issues (18%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Sandillon	Crashing	19 hours ago
Gland	Playback Issues	8 days ago
Perth	Sign in	8 days ago
Paris	Sign in	22 days ago
Frontonas	Video Quality	24 days ago
Montpellier	Playback Issues	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geofutures (@Geofutures) reported 4 minutes ago

  @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

• 
  RetroGrave_SteveK (@RetroGraveProd) reported 6 minutes ago

  @AEW @hbomax Finally have The Problem jerseys for sale

• 
  Ruben Alegria (@sikandar02) reported 6 minutes ago

  @JamesGunn @hbomax Terrible timing to post this

• 
  Oliver Santos. (@madshock) reported 8 minutes ago

  @hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.

• 
  lalita (@dearconfessor_) reported 12 minutes ago

  @mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira

• 
  Stefano (@stritenata) reported 13 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  Michael Descala (@FrostGiant44) reported 14 minutes ago

  @nerdist @netflix @hbomax little help here please!

• 
  wanderleave (@wanderIeave) reported 14 minutes ago

  The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

• 
  Lucky (@ThatSpeshoGuy) reported 21 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 26 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 27 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Tyler (@tylermcg97) reported 29 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  Andrew Grevas (@AndrewGrevas) reported 30 minutes ago

  @LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.

• 
  Someone (@Someone60752474) reported 33 minutes ago

  @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 36 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Jam (@You_Jam_Right) reported 36 minutes ago

  @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

• 
  scott ziff (@conedx) reported 36 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  GreenBean24 (@GreenSwag24) reported 38 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 40 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  BP in Pepper Pike (@BPOhio2015) reported 44 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  Ademir_FM (@Covert_Stalker) reported 45 minutes ago

  @DLose52544 @JamesGunn @hbomax he is a horny sadistic person, seriously look at his body of work, he even tried with scooby doo, but wb shut him down

• 
  Geofutures (@Geofutures) reported 45 minutes ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 45 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  backtomalik 🐥 (@back2malik) reported 51 minutes ago

  I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

• 
  Jiminy (@jshaggy1983) reported 54 minutes ago

  @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

• 
  Dave Holland (@DaveH88987147) reported 56 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  dj sensitive **** (@jelvis8) reported 57 minutes ago

  Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

• 
  The Other Guy (@implodedduck) reported 1 hour ago

  Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

• 
  LocalHooker (@LocalHooker1012) reported 1 hour ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  Carl (@destream_cl) reported 1 hour ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service