HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (36%)
- Crashing (25%)
- Buffering (20%)
- Playback Issues (17%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 17 days ago |
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Video Quality | 20 days ago |
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Playback Issues | 28 days ago |
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Crashing | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JohnCB500 (@JohnCB500) reported@hbomax @bikesontnt I need help to connect to the stream
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Stu Wright (@StuW87) reported@hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.
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Brian (@agbullet25) reportedSeriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans
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Geofutures (@Geofutures) reported@hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.
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Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
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Bobby (@Swervesshouse) reported@AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!
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Ian Holmes 💙 ⚒ (@IaninAD) reported@hbomax is ruining this final. Awful picture quality
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backtomalik 🐥 (@back2malik) reportedI just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!
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Jackie Lynch (@WellWellWellUK) reported@hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.
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RetroGrave_SteveK (@RetroGraveProd) reported@AEW @hbomax Finally have The Problem jerseys for sale
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TopDawgBets (@TopDawgBets) reported@hbomax fix the Tiafoe match NOW!!
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Bruv-Meets-World (@BloodOfGermany) reported@TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp
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Stefano (@stritenata) reported@hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error
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Dave Holland (@DaveH88987147) reported@WabySigma @TNTSportsUS @hbomax fix your app
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GeorgiaBoy431 (@GABoy431) reported@jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working
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Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.
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Ms Kris Clark (@2024CKCSWHFFAN) reported@DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work
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Bad Tiger 😃 (@Timme_The_Tiger) reported@hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!
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Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
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Big Bad Brody King (@Brodyxking) reported@BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…
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JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
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Benjamin Ditka Johnson (@matteberfluser) reported@hbomax Wow, this looks awful!
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dj sensitive **** (@jelvis8) reporteddear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it
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BP in Pepper Pike (@BPOhio2015) reported@hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻
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☠️ infidel ☠️ (@themadgermanic) reported@hbomaxhelp @AndyFromAustin I'm having the same problem....
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Jam (@You_Jam_Right) reported@MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible
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The Other Guy (@implodedduck) reportedRewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?
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PAPA SHANN (@PAPASHANN_) reported@hbomax will yall fix yall glitchy *** app man can’t even watch the game
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Jiminy (@jshaggy1983) reported@MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite
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Michael Descala (@FrostGiant44) reported@nerdist @netflix @hbomax little help here please!