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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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mark xiuckerberg
(@soulshine8223) reported
@HBOMaxHelp **** your DM. Fix the app and don't act like this is the first time you have heard it. Your app sucks
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MK 2.0
(@MK2002894539) reported
@AndJustLikeThat @hbomax I need more episodes. I like to see these (more or less gracefully) aging women with the problems of their own and can partly relate but for now, the characters aren’t fully plausible to me. And although I sort of understand Miranda I am missing her old fiercy angry likeable ego
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BryanInMo - GOP are cowardly Tr*mp ball lickers 💯
(@BryanInMo1) reported
@HBOMaxHelp @CBarnardo1 Could you give an estimate on when the CC issue will be fixed? (DMs)
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shahrulmizat
(@shahrulmizat) reported
@HeWhoGodBlessed @ATT @hbomax So sorry about that,I have had similar issues like that before,but klock_crack on Instagram helped me out,he’s a genius
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mayphoria
(@meowdeer_) reported
@hbomax please fix your website im begging you
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Olav Mitchell Underdal
(@omunderdal) reported
Can someone explain why when you purchased @hbomax on @Hulu, some HBO shows and movies are not to be found on Hulu, and instead you have to download the HBOMax app and login with Hulu as provider? @hulu_support or anyone?
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Jay ᴺᴹ #1 Connexion Stan
(@ungodlyjayveon) reported
@hbomax @wbpictures get to work on a Batman hbo series for the DCEU!
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Cronopia in Jadequeens
(@QueenCronopia) reported
@frandrescher @hbomax It does not work in argentina 😭
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Kevin Trujillo
(@Potentzero) reported
@hbomax help !
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⚢ ❦ 𓂀
(@courtneybrivnnv) reported
@hbomax and @Roku REALLY need to work together to fix this app on this tv. 😒
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Vaccine Waters
(@Kayla_Applebum) reported
@isaidfawkyou We need to cyberbully. FIX YOUR BUM *** APP @hbomax
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Tarxannie!
(@JacobUlloa) reported
@hbomax your app be buggin on the ps4 I can’t even play anything, Everytime I try to play a movie or show it presses the home button instead… fix it smh
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Ben Fiedler
(@BenFiedler12) reported
@hbomax why can’t you watch the Gilded Age in the app? Also, the link from @nytimes is broken.
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Kevin Stopa-Mohler
(@itskevin) reported
@HBOMaxHelp @CounterfeitMitt Hi. I’m having this YTTV problem at least once a week.
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Kristina Miller
(@GirlWithiPad) reported
The #Oscars 2022 selections are awful. I decided to go through the contenders in the past, and #HacksawRidge is on @hbomax - what a film.💥 And if like the @sundancefest can make an player agnostic app for ALL screeners on the fly, surely @TheAcademy can for voting members.
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Urho
(@nakkerton_nikke) reported
@hbomax Hello @hbomax ! When are you going to fix your app? Any progress on that?
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BryanInMo - GOP are cowardly Tr*mp ball lickers 💯
(@BryanInMo1) reported
@HBOMaxHelp @PullToOpen63 I don't forget to fix the capiton issue I have DM'd you on over & over for the past 3 WEEKS please
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Jeneral
(@TherealJenaB) reported
@hbomax what kind of peasantry is this one episode a week nonsense?! Pls whole seasons and fix your app. #EuphoriaHBOMax
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Sophia Cigarillo
(@pollypotchick) reported
Omfg @hbomax is the ******* worst
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Jose Maya
(@josemayagoitia) reported
Sign this petition for @hbomax to fix it's ever crashing app for @Samsung
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Rainie Rosenberg
(@Lorraine_Ruth) reported
@DMurphyOfficial @hbomax @HBO As soon as I get off work at the hospital, I plan to watch this and only this
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Pillars Of Salt
(@_PillarsOfSalt_) reported
@HBOMaxHelp PC, it froze up during most recent episode of Euphoria (S2 E3), it is still not working, I have tried numerous other shows. Its just unending three purple 'thinking dots'.
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Ambellina
(@Ambellina) reported
I just want to watch Return of the King but @hbomax’s app sucks so bad. The constant buffering is the absolute worst.
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emilie1967
(@emilie1967) reported
@hbomax would it be possible to hyperlink the names listed on a particular work so as to be directed to that person’s other pieces in your catalogue?
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RVLA
(@candleNLsol) reported
Seriously, I’m sick of people saying @hbomax is a top tier app for content, and then only list @hbo shows. WarnerMedia ****** the HBO brand up by naming their whack *** attempt at technologization after HBO. Case studies showed WB+ wasn’t going to work so they went w HBOMax?
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Lindsay Lewis
(@LindsayLewis1) reported
@ATT I have been a loyal AT&T unlimited customer for 12+ years. My @hbomax account now says my subscription has expired. PLEASE FIX.
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Astute Obtuseness
(@TheAstuteWit) reported
@hbomax Fix the glitches and add a 10 second forward and backward option. I shouldn’t have to rewind an entire 5 minutes because I missed a single sentence. Catch up, fix your ****, or **** and let Netflix take the win.
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Novagiant
(@nikigeoghegan) reported
@ATT after five years I am still not getting my @hbomax. Even though it’s included in my wireless plan and I’ve made tons of phone calls over the past five years to get this case resolved this is ridiculous. Tickets and all, fix it
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kobé
(@AlfaroKobe) reported
@98whitley right, FIX IT @hbomax
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charlie g✨
(@charliepgavin) reported
dear @hbomax the frame rate on the Larry sanders show is choppy and weird please fix 👀