HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (25%)
- Playback Issues (25%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 6 hours ago |
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Sign in | 19 hours ago |
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Crashing | 2 days ago |
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Sign in | 2 days ago |
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Video Quality | 5 days ago |
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Sign in | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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“Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported@marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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Joe Pearson (@JoePearson44799) reported@hbomax @SportsonMax @Seahawks Has anyone else been cut off from their sports, previously on discovery, then mysteriously transferred to HBO max but can’t access sport? I’ve had terrible trouble getting this resolved, any ideas?
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
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Kevin Sicard (@KevinSicard) reported@hbomaxhelp #aewrevolution audio is terrible and ruining the show
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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A B (@Crazyglue101) reported@hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all
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Mary-Kate Anthony (@marykayfabe) reported@MarkyKFabe @hbomax @AEW Is it not working for the PPV?
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Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
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Kyle Broflovski (@BigDaddyWarbux) reportedHelp please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁
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Miku (@canthinkofaidea) reported@hbomax Fix the Aew stream wtf
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Black Bruce Wayne (@GodsGift2uWomen) reported@hbomaxhelp @aylissar Same here! I need help
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Vertrees (@vertrees) reported@hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan
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TC (@trav42014) reported@hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue
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Flash (@FnrawFlash) reported@aaronrift @hbomax I’m using DAZN and that seems to work good
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🐈⬛ (@Sammycat41) reported@addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear the Pitt is the only reason I paid for this subscription
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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angie♡🇩🇴 (@willowroses) reported@hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT
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OLDSCHOOL 2.0 (@OldSchool2pt0) reported@hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.
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Speed Punk (@SpeedPunk) reported@Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way
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Bobby White (@BobbyWh00604827) reported@the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues
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zack (@GLLGHR301) reported@hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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Sterek Gaming (@SterekGaming) reportedEven HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax