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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (28%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Buffering | |
 Chihuahua |
Buffering | |
| Monroe |
Buffering | |
| San Jose |
Crashing | |
 London |
Playback Issues | |
| Lakewood |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Sloan
(@P7_Edits) reported
@hbomax Look just stop advertising this. It is the worst show in IMDB history. You took a character loved by many as kids and destroyed it. You should be submitting apologies to the paying customers, not advertising this crap.
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Michael Oliver
(@mikeoliverrocks) reported
@hbomax I just spent over 20 minutes on chat trying to get my billing history because you don't have it available on the website, and I still have not received it.... You need to fix this ASAP!
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Smapdy
(@smapdy) reported
@HBOMaxHelp That link didn't help. It seems the timing isssue is on your end. Other services have it timed to the last second of the episode and yours is early.
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schrödinger’s ****** cat
(@xannekix) reported
@hbomax fix your stupid fckin app!!
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Jim Ahearn
(@Jim47953342) reported
@Metalsandman999 @hbomax Velma was rated worst anime show ever on IMDb.
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Ricardo Lobo
(@ricardolobo) reported
@HBOMaxHelp can you please help @HBOMaxPortugal ? They can’t figure out how to put the correct subtitles for the #lastofusepisode4
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Abiantún
(@AB1ANTUN) reported
@eherreraoe @TheLastofUsHBO @hbomax I work every night :(
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Michael Trauer
(@michael_trauer) reported
@hbomax I want to cancel my subscription but now live in a country where hbo max is unavailable so cannot access ‘manage subscription’ through website. There is also no email address, chat or phone number to ring! Very frustrating! Could someone please reach out to help me!?
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Truth Hurts
(@whotookmyeggs) reported
@LGUS @hbomax Critics are calling LG customer service the worst ever. All LG does is try to buy time until you give up on calling for warranty issues.
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casper 🏳️⚧️🏴☠️
(@Gaurandir) reported
@HBOMaxHelp DM'd because like I said, I am still seeing the error and have been having this problem for awhile.
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Yairely Vallejo
(@yariess_) reported
@hbomax subtitles are absolutely terrible wtf are they on
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midwest emo mommy™
(@mushroommamaa) reported
@snackyandtired @hbomax i never have any issues with it!! but her tablet was off all night and we restarted it and it’s still doing it but she’s moved on finally
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Damien Bergin
(@ohaimh) reported
@TheLastofUsHBO @hbomax @DarrenMaher03 , this show must be your worst nightmare!! 🍄🍄
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Gracie
(@Th3strangl3r) reported
@F1ggyPudd1ng @wildtiktokss @hbomax I see the error in my ways i apologize figgy pudding
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Patrick
(@povbizzz) reported
@Rippa78 @hbomax It's not even the fact they virtue signaled and made her black. We're used to that from Hollywood morons. But the comedy is just downright awful
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Eric P. Huddleston
(@EricPHuddleston) reported
@HBOMaxHelp Thanks for reaching out to help. Unplugging my tv for 30 seconds seemed to resolve the issue. I have never had to do that with Netflix so maybe there’s something they are doing with their streaming that you guys could add to yours. I will let you know if it stops working again 👍🏻
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Jim Flood
(@Ronin72) reported
@ActuallyLipski @hbomax Well, in this case, they couldn’t even get “The Message” properly pushed into eyeballs, because this show is so terrible.
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Zak
(@Zak85648016) reported
@hbomax @sceneinblack When is HBO going to fix its **** app?
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Atlas Beşer
(@atlasbeser) reported
@theweeknd @HBO @hbomax Abel, help turkey, big earthquakes happen, your fans here are waiting for your help.
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Joan Moss
(@JoanMos67129782) reported
@ZupiterMonk @hbomax I watch HBOMAX on my Smart Tv via Amazon Firestick & it’s one of the apps with the least issues. @netflix gives me no issues at all but the context sucks so I rarely watch it.
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Mae🍄
(@Misoka_Horow) reported
@thatfuckkingguy @TheLastofUsHBO @hbomax Tlous main character is literally a *******, how did you have a problem with a gay couple…
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midnite_mike
(@MikeMidnite) reported
@Ojonugwq @TheLastofUsHBO @hbomax Episode 3 was worst that homo **** was not needed straight up
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Tim Ferrari
(@infected_butt) reported
@hbomax through chrome cast, auto play function advances episode 8 minutes before the final credit frame. In a show like TLOU, it’s pretty disruptive and affects other shows as well. Is this a known issue?
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Eddie
(@USMnorcal) reported
@lxgdeas @TheLastofUsHBO @hbomax Someone is getting broken
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Sean Smith Studios
(@SSmithStudios) reported
@JuddApatow @allthatbreathes @hbomax Judd - please - please don't block me. My name's Sean - I have brittle bones & epilepsy. I've had 200+ fractures & survived weeks on life support. I've been fighting NEW issues, I'm unemployed & I have URGENT bills/debt, ($10k debt left) Can you RT my pinned tweet?
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Aug
(@aug) reported
Love the @hbomax #LastOfUsHBO show, it's so well made, but good lord please! Do NOT make @Naughty_Dog Last of us 2nd game. That was the worst idea, worst storytelling, worst characters, just the worst of everything ever in a story on how they did Joel and this Abby whatever!
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Asymmetrical Filmmaker
(@ActuallyLipski) reported
@Ronin72 @hbomax They do it on purpose. It's not about quality. It's about their cause which is to mangle, defile and deform everything. Based on that knowledge, they're doing a top notch job.
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NFC CHAMPIONS 🦅!!
(@the_holloway) reported
@hbomax fix the damn app! 😡 I’m tired of this **** not working
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maybe: brooks
(@whoisbrooks) reported
@hbomax fix your **** app
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Smapdy
(@smapdy) reported
@hbomax Your streams jump to the next episode while there's still a minute or so left in the episode. Important conclusions are missed with the bad timing of this automation. Fix it. #Succession has important stuff happening in the last 1 minute before credits.