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HBO Max

HBO Max status: streaming issues and outage reports

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 2 days ago
Birmingham Sign in 2 days ago
Schongau Sign in 3 days ago
Hollywood Buffering 4 days ago
Bellevue Buffering 5 days ago
Alpena Buffering 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmiller2010
    let's go brandon (@Jmiller2010) reported

    @hbomax How does Mindy Kaling continue to get work? She's not funny, attractive, or even a decent actress--at least one of which was a prerequisite for Hollywood once upon a time.

  • Brysakai
    Bright Sky (@Brysakai) reported

    @hbomax Please help! I moved to Australia and now cannot access my account to cancel my subscription

  • EvonMollusk
    Evon Mollusk (@EvonMollusk) reported

    @hbomax Truly a godawful series, one of the worst things I have seen on TV in ages. I am at a loss why HBO Max is so inferior to HBO, do they not have the same standards and oversight?

  • stefjeter
    Stefanie Mondschein (@stefjeter) reported

    @HBOMaxHelp why is the offline viewing still not working for downloaded shows and movies. What's the point of preparing and downloading stuff for a flight when you can't even watch it. It's really irritating and makes me not even want to keep using it.

  • RedWood_spooks
    Into The RedWoods - Narrations 👻🎃 (@RedWood_spooks) reported

    @MrCreepyPasta0 @hbomax No terrible story

  • Keith64139709
    Keith (@Keith64139709) reported

    @hbomax It's been voted to be the worst animated series by multiple sources! Yeah, no thanks!

  • peterzahut85
    Peterzahut85 (@peterzahut85) reported

    @hbomax is it really that hard for a big company like yours to fix a closed captioning bug on playstation devices? Pathetic.

  • danielmelo_dm
    red smoking face (@danielmelo_dm) reported

    @hbomax for the love of everything holy: get these TLOU episodes out earlier. People work on God damn Mondays Have you no mercy? Must you double punish us all living in South America? Why do you hate me so much?

  • Naydog101
    Naydog101 🎮 (@Naydog101) reported

    Have to watch #TheLastOfUs on my #PS4 because @hbomax app on #PS5 is broken.

  • BiffPh
    Dr. Biff Whifflerson Jr. III PhD (@BiffPh) reported

    @hbomax I read that it's awful

  • gman3307playsf1
    Vaxifyttv (@gman3307playsf1) reported

    @hbomax NOOO NOT WORKING PLS FIX AHHHH

  • WhoopieJr
    σκιά (@WhoopieJr) reported

    @hbomax Cancel this awful show @mindykaling you POS

  • virgimiano_
    Bubblegum ***** (@virgimiano_) reported

    I don’t know if either wait for Beyoncé to show up at the #GRAMMY or I switch to #TheLastOfUs episode of the night! @hbomax help me 🤯

  • CryptidNeons
    Silvo (@CryptidNeons) reported

    @MrCreepyPasta0 @hbomax See, there's a problem. A big problem. A problem in this world. And it's the fact that this tweet exists.

  • BarnesCindylou
    Cindy Barnes (@BarnesCindylou) reported

    @HBOMaxHelp @snoosnoo13 I bought a firestick this week to use to log into HBO max after their IT dept helped reset our password. Never would work. Will be taking the Stick back. So painful to call for assistance again! It's always 45 minutes on the phone!

  • Hayley18911
    Hayley🦋❤️ (@Hayley18911) reported

    @Brysakai @hbomax @Jcyberspyy212 on Instagram was the only person that was able to help me when my account got hacked you can reach out to him

  • MrCreepyPasta0
    MrCreepyPasta 💀 (@MrCreepyPasta0) reported

    @RedWood_spooks @hbomax I feel the same my friend. There are no Terrible stories

  • geraldineconrad
    Geraldine Conrad (@geraldineconrad) reported

    @hbomax Do you know why your app is the ONLY app that ignores the update apps on Apple TV? It's a laborious and frequent process to do it manually. My other devices get it without a problem.

  • ambamoten
    Amber Moten △⃒⃘ (@ambamoten) reported

    @hbomax when watching “True Blood” and the characters speak another language that’s not English, no subtitles appear to show the translation. Help?

  • jonathyn
    Jonathyn (Ho/Hum) (@jonathyn) reported

    @hbomax Please fix the sync issue with Graffiti Bridge. It may not be Prince's crowning achievement, but you aren't doing it any favors by playing the audio a half second off. Thank you in advance.

  • heartbr8prince
    carter IS SEEING TAYLOR 4/28 AND 4/30!!! (@heartbr8prince) reported

    @hbomax fix your app

  • Badslowrunner
    Thatonebadspeedrunner (@Badslowrunner) reported

    @hbomax THE WORST SHOW EVER!!!

  • bpdandval
    valo (@bpdandval) reported

    @TheLastofUsHBO @hbomax 9PM WHICH TIMEZONE HELP!!!!!!!!!!!!

  • Michael54098773
    Michael Pool (@Michael54098773) reported

    @SullyStreams @hbomax i think it can work how the last of us is doing. but it has to be right the video game curse is breaking how is going.

  • sadoon2526
    Jerry! (@sadoon2526) reported

    @hbomax Give up HBO you know you've created the worst piece of **** in television history. I don't understand WHY you went this show, thinking your gonna win big time and the worst part why would you hire the worst person ever @mindykaling to write this piece of ****? #velmasucks

  • H0bGadling
    Hob Gadling (@H0bGadling) reported

    @hbomax Subtitles on Xbox One have been broken for months, they overlap each other and become unreadable, please fix.

  • beastmode_2700
    V.Royyy 💫😈 (@beastmode_2700) reported

    @PlayStation @hbomax y’all need to fix the app or update it because every time I turn a show or movie on the app it automatically crashes and it’s annoying. #ps5

  • AnthonyBroady
    ANTHONY BROADY (@AnthonyBroady) reported

    @Halo why not make every game that came out it’s own movie, but please stay on script with the original story and lore. Like @hbomax Last of us, ODST could be a series instead of a movie. Infact work with HBO, @paramountplus failed at keeping the story and lore. Please do this!

  • SSNinja314
    Grady Sizemore (@SSNinja314) reported

    @hbomax Terrible show. HBO should be embarassed. Hard to believe HBO produced great shows like GOT and Sopranos.

  • Fan13Gumball
    GumballFan13 (@Fan13Gumball) reported

    @mindykaling @hbomax @velmatheseries If you're going to make a bad TV series, at least make it laughably bad. This isn't even funny. Dare I say it, Zelda CDI is much better than this. Ironic. Though you must be very proud to have done worse than the worst. This is surely peak trash at its finest.