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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Buffering (23%)
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Sign in (21%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues | |
| San Jose |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Renee Morris
(@Hutchren) reported
@HBOMaxHelp @LegitlyRight Still not working @hbomax ! Please acknowledge it’s your issue and fix it!!
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Alexis sanchez
(@lexayee813) reported
@HBOMaxHelp @reggert1980 I have an outage as well it’s not working
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James
(@jt_8198) reported
from
Delray Beach, Florida
@hbomax yo i was just about to start the series finale of my show and all my HBO Max apps just stopped working?? fix asap thx
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Regina
(@vasweetie808) reported
@hbomax is there an outage in Tn? My service is down
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𝑺𝒐𝒐𝒏 𝒕𝒐 𝒃𝒆 𝑴𝒓𝒔. 𝑾𝒉𝒊𝒕𝒍𝒐𝒄𝒌
(@OriginalPlSTOL) reported
Dear @HBOMaxHelp, Is everyone’s app crashing or down due to system maintenance or an outage? What’s happening? And do we have a time limit for restoration? Why hasn’t this been acknowledged?
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Aubree
(@AubreeThis) reported
@hbomax Why of all shows is @euphoriaHBO not working. 🤬
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Kayla Imhoff
(@KVMHgirl) reported
@hbomax FIX this!! Also glad it’s not just me but sorry everyone else. It’s ridiculous
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Evelyn Perry
(@evelynperryy) reported
@hbomax help i need to watch euphoria 😞😞 or i will cry pls
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Unknown.
(@ZamnnnZinaa) reported
@HBOMAX always having some damn issues
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kels
(@knipslip) reported
@HBOMaxHelp @brandybwine This is the second time in a short span that this has happened, on top of the And Just Like That finale glitch. Will you be refunding customers for a billing cycle? I’ve never experienced this many issues so close together with another app. Ridiculous
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𝓙𝓪𝓬’𝓛𝔂𝓷𝓷 ✨
(@jacxieeeee) reported
@hbomax Fix the app pls. I need to catch up before I keep getting Euphoria spoilers 🙏🙏
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SHAFT-EE BAG
(@shaftybag) reported
Come on broooo, @hbomax. Fix your ****.
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zo
(@lourenzosmith) reported
@TunnelVSN_X @HBO @hbomax Nasty work
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AJ
(@adrianp972) reported
@hbomax @HBO How bout you fix your apps on the phone and tv
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ᴘɪꜱᴛᴏʟ’ꜱ ꜰᴜᴛᴜʀᴇ ʜᴜꜱʙᴀɴᴅ
(@TheMrLALA) reported
So uh we going to ignore this outage @hbomax… just going to roll on as if nothing is happening? No warning, no “we’re working on it” nothing..
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Oragami Neesha
(@StrokeMyWheels) reported
HBOMax crashing tho 😒 @hbomax fix it
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Blake Kocsis
(@blake_kocsis3) reported
@hbomax fix your **** dude
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Kayla Imhoff
(@KVMHgirl) reported
@HBOMaxHelp @daddybubsy No one can access your app or website. We can’t stream anything. Fix this!
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johnny
(@MechkaLite) reported
@hbomax This streaming service is always glitching, not working exactly right, or down. Like y’all get feedback about this every day. Seems like something to work on.
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kat
(@katthespam) reported
this is a hate tweet to @hbomax why is ur app the only one that doesn’t work at all pls & thank u. netflix and it’s trash shows never go down but u??? cmon
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PacoDiBangosWrld
(@di_wrld) reported
@hbomax your site is down. Most expensive service for outages. Fix it.
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Kaylyn
(@kaylynxsierra) reported
Uhhh @hbomax can you fix whatever issue you guys are having? I’d like to watch the show I pay y’all to watch.
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Reformed Smoker
(@michael_chorba) reported
@hbomax this is my first month with your app and it doesn't work properly every single time I try to watch something. Keep getting an error code and it tells me to restart the app. Very disappointing.
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Nikola Zec
(@BestQBDMVNiko) reported
@HBOMaxHelp can you fix your servers. This is seriously annoying!!!
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H8ff0000 💙
(@H8ff0000) reported
from
St. Petersburg, Florida
@HBOMaxHelp @hbomax app not working on Xbox Series X or Android for the past hour. I do I.T. for a living so no, it is not my internet, yes I've hard-rebooted both devices, yes I've cleared my cache, yes I've signed out and back in, etc.
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John L
(@lucasj8) reported
@hbomax the play button is broken on new releases for Firesticks. REALLY NEED TO WATCH WE BARE BEAR'S.
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noah beck’s neck🐸🍵
(@kitana_waifu) reported
@hbomax bro your servers are so slow rn I’m tryna watch YAFOURFYA
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Isaac Passoja
(@Isaacdanoob) reported
@hbomax i wanna watch doctor stone fix your app bro
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PacoDiBangosWrld
(@di_wrld) reported
@hbomax I’m paying you people 15 a month for my **** to not work? Fix it or refund me for the month
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heehee
(@heehee83458233) reported
@hbomax Im just trynna watch South Park but it’s not working