HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Playback Issues (26%)
• Sign in (23%)
• Crashing (12%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Baltimore	Crashing	20 hours ago
Greenwood	Sign in	1 day ago
Odenton	Video Quality	4 days ago
London	Sign in	6 days ago
Hilton	Buffering	9 days ago
Jordan	Buffering	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Investigation Discovery (@DiscoveryID) reported 52 seconds ago

  She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

• 
  Josh Hayes (@perpetual_hayes) reported 58 seconds ago

  @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

• 
  🐈‍⬛ (@Sammycat41) reported 4 minutes ago

  @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

• 
  Kayfabe Court (@KayfabeCourt) reported 4 minutes ago

  @hbomaxhelp fix the audio on AEW revolution

• 
  Domina89 (@dinomite1989) reported 4 minutes ago

  @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

• 
  Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported 8 minutes ago

  @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

• 
  Kevin Sicard (@KevinSicard) reported 13 minutes ago

  @hbomaxhelp #aewrevolution audio is terrible and ruining the show

• 
  ROC (@RoCraken) reported 15 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  Kevin (@GoatHCW) reported 18 minutes ago

  @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

• 
  miramelcrave (@gertstarlight) reported 18 minutes ago

  brilliant langdon ep however samira got one line .... work on that @hbomax

• 
  Alt Mhor (@AltMhor) reported 23 minutes ago

  @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

• 
  Gabe (@TheGWK21) reported 25 minutes ago

  @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

• 
  moze (@moze) reported 25 minutes ago

  This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

• 
  thinksojoe (@thinksojoe) reported 28 minutes ago

  I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

• 
  Sasha | Gen 10 HYPE (@Sasha_Arilda) reported 32 minutes ago

  @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

• 
  Jessie Collins (@JessieLC24) reported 32 minutes ago

  @NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 33 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  Shannon Stringer (@PigzFly_) reported 34 minutes ago

  @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

• 
  Shane Richardson (@IEShane909) reported 35 minutes ago

  @hbomax fix your audio on the AEW PPV

• 
  Bret Callahan (@Bret14) reported 35 minutes ago

  @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

• 
  Kartik malik (@itsKartikmalik) reported 37 minutes ago

  @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

• 
  the bourgeoisie (@fireboyandel) reported 38 minutes ago

  @hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.

• 
  Larry Carter (@LarryTheDeuce) reported 39 minutes ago

  @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

• 
  EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 50 minutes ago

  @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

• 
  CoaCoalt (@Coalt81) reported 51 minutes ago

  @hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.

• 
  Darthlord (@darthlord70160) reported 52 minutes ago

  @SeanRossSapp That’s false because I just tried it on my television and same issue! It’s just an @HBOMAX issue

• 
  eliteal (@eliteal210) reported 53 minutes ago

  @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

• 
  “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported 56 minutes ago

  @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

• 
  Rajiv (@TheRajiv8) reported 58 minutes ago

  I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app

• 
  Texas Bob (@BasedBob210) reported 59 minutes ago

  @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape