HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Buffering (28%)
• Crashing (22%)
• Playback Issues (13%)
• Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	4 days ago
Tijuana	Crashing	7 days ago
Le Teil	Playback Issues	8 days ago
Sainte-Marie	Crashing	9 days ago
Cachan	Crashing	9 days ago
Pont-du-Château	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bruv-Meets-World (@BloodOfGermany) reported 21 seconds ago

  @hbomaxhelp Sent. Please fix asap. I didn’t pay 40 some dollars for nothing.

• 
  Mollie B. (@umburns) reported 1 minute ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  Jm₳n$SNEK 🐍 (@kryptojumpman) reported 3 minutes ago

  @AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes

• 
  Carl (@destream_cl) reported 4 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  Mimi K (@mimikway_) reported 4 minutes ago

  Anybody else having a problem watching the French Open on @hbomax

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 5 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  Reese Futch (@music_freak24) reported 10 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  Bruv-Meets-World (@BloodOfGermany) reported 11 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Jay (@AvengerUpsilon) reported 14 minutes ago

  @hbomax Looks ******* awful.

• 
  Michael Descala (@FrostGiant44) reported 15 minutes ago

  @nerdist @netflix @hbomax little help here please!

• 
  TopDawgBets (@TopDawgBets) reported 16 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 17 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  Sofia (@willowmillenniu) reported 25 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Dupree G.O.D (@DupreeGOD) reported 25 minutes ago

  @JamesGunn @hbomax terrible market why would we be scared of laterns?

• 
  Da Goof (@PrestonUie) reported 26 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 31 minutes ago

  @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

• 
  🐍 1776 🇺🇸 (@AdmiralPlisken) reported 33 minutes ago

  @HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see

• 
  Tim (@TheFloridaTim) reported 33 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  Rob Mac (@RobMcCraw) reported 34 minutes ago

  @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 37 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  Byron Phillip (@Byron1970) reported 40 minutes ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

• 
  Alan Williams (@apwbowdon) reported 47 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  btmartin236 (@btmartin236) reported 47 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 48 minutes ago

  @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 49 minutes ago

  @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

• 
  abideintheshadow (@abideintheshad1) reported 49 minutes ago

  @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

• 
  Stringer Bell 🤨 (@TheBFLSpeaks) reported 52 minutes ago

  My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

• 
  Will Rowley (@1WillRowley) reported 53 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  Erica DiWren (@EricaDiwren) reported 55 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 57 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏