HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Crashing (28%)
• Buffering (22%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	2 days ago
Veracruz	Sign in	6 days ago
Paris	Sign in	6 days ago
Sandillon	Crashing	10 days ago
Gland	Playback Issues	17 days ago
Perth	Sign in	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@Megan920778) reported 4 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 4 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Christopher Riordan (@chrisbenriordan) reported 7 minutes ago

  @tntsports @hbomax The swimming commentary was terrible, so amateurish, no facts given about the competitors, mixed up names, said a winner had lost, didn't know the winner when it was on the screen, and said swimmers were close when they were a body length ahead.

• 
  Bad Tiger 😃 (@Timme_The_Tiger) reported 10 minutes ago

  @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

• 
  UpInArms (@LostInArms) reported 13 minutes ago

  @tntsports @hbomax your camera work for swimming is awful - zoomed in on the lead who is 3m ahead while there's a neck and neck race for 2nd and 3rd!!

• 
  Ayo. (@Ayowolede) reported 14 minutes ago

  @hbomax - what kind of dumbass tweet is this. I succeeded in avoiding spoilers all season but the official page tweeting this is crazy work.

• 
  TexasChica (@hookedontxmusic) reported 14 minutes ago

  @hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!

• 
  Heather Leigh Cameron (@Chameleon777771) reported 14 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Fan07 (@radeon111979) reported 15 minutes ago

  @hbomax Fix you ******* software , tired of audio and no picture

• 
  Richard MacLean (@RPhilipMacLean) reported 22 minutes ago

  @hbomax Got it. You’re saying the Praxis mirror was operating on the creators themselves the whole time. Chuck Lorre and Bill Prady (whether consciously or not) kept projecting their own insecurities, control issues, and worldview onto the screen — using a cast of very talented

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@wos_occuring) reported 25 minutes ago

  . @hbomax @tntsports Your coverage of the common wealth games is ******* shocking. Literally ******* awful. How can you cut to @EnglandNetball 5 minutes into the qtr. Jokers.

• 
  𝙻𝚎𝚠 👻 (@LewFromBeyond) reported 28 minutes ago

  @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

• 
  ab1112 (@asapbhat) reported 31 minutes ago

  @hbomax is such **** making me select I’m traveling can’t even login from other devices different WiFi without getting locked out constantly. Lost customer

• 
  backtomalik 🐥 (@back2malik) reported 33 minutes ago

  I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

• 
  Ruben Alegria (@sikandar02) reported 34 minutes ago

  @JamesGunn @hbomax Terrible timing to post this

• 
  BP in Pepper Pike (@BPOhio2015) reported 34 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  wanderleave (@wanderIeave) reported 37 minutes ago

  The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

• 
  Geofutures (@Geofutures) reported 38 minutes ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  💎Neil Diamondhands💎 (@TiPPiDa) reported 45 minutes ago

  @JamesGunn @hbomax Show looks (and hopefully IS) great, suit still looks terrible. The costuming is the only part of this universe I don't like so far.

• 
  Bruno Miguel (@bmiguelsil) reported 46 minutes ago

  @JamesGunn @hbomax Posting something that was generated using Canva the same day Marvel releases its Doomsday trailer is crazy work, James lololol

• 
  Jim (@jg600) reported 47 minutes ago

  @hbomax On Amazon Prime Video, tonight's episode of Larry David's new show is supposed to be episode 5, but a repeat of episode 2 is being shown. Big problem! #HBOMAX, #Amazonprimevideo

• 
  Ope (@AjaksBrian) reported 47 minutes ago

  @hbomax From one problem to the other

• 
  soph f (@sofi_wren_9) reported 49 minutes ago

  @NFL @Seahawks @hbomax the self-awareness is what makes him work honestly

• 
  Joel Coehoorn (@jcoehoorn) reported 51 minutes ago

  Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.

• 
  𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported 54 minutes ago

  @NobleMetaXX @netflix @hbomax Already on it setting up the account today for this kinda content. I have about 10 videos good quality to post as commercial content

• 
  Frontman (@GGFrontman) reported 54 minutes ago

  @RickandMorty @hbomax Why make a spin off of the most boring character who has terrible episodes

• 
  Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported 54 minutes ago

  @ali8766 @tntsports @hbomax This is awful, where's the sound?

• 
  Movies On The Regular (@MoviesRegular) reported 56 minutes ago

  Anyone else having issues with @hbomax

• 
  Bane 🇷🇸 (@1AGRESSOR) reported 58 minutes ago

  wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

• 
  tucker (@pervertucker) reported 60 minutes ago

  @JamesGunn @hbomax i am afraid of that terrible poster