HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/09/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Crashing (18%)

    Crashing (18%)

  4. Buffering (17%)

    Buffering (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBuffalo Crashing
United StatesBuffalo Crashing
MexicoZapopan Sign in
United StatesWoodland Sign in
United StatesOrlando Playback Issues
United StatesSaint Paul Video Quality
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MarlinRushing marlin (@MarlinRushing) reported

    @hbomax i’d love to watch… but oh wait. my subscription doesn’t work with #att anymore

  • prufasa Cody (@prufasa) reported

    Once a year the fine folks at @hbomax get together and decide how they can make sure they keep having the worst app imaginable

  • Nikon1778 FJV (@Nikon1778) reported

    @IGN I saw a preview on @StephenAtHome, and I thought they were showing a made-up scene, but I think it was part of the movie... I don't know, but that preview looked awful!! I still hope it will be a great movie. We will see tomorrow @hbomax

  • Blankzilla Zo-Zo-Zoe! That's Me! READ BLADE MAIDENS (@Blankzilla) reported

    Oh ****** gross How has @hbomax not gotten rid of the Wachowski's deadnames on the Matrix trilogy? Like yeah it's work but it's just swapping out 2 names and changing it to sisters in the credits and is basic decency

  • mikefritts mike fritts (@mikefritts) reported

    @HBODocs @HBO @hbomax 30 yrs ago I was at a cabin with a grainy black n white tv with no sound. Didn't know I was watching SuperDave. It looked like a ho-hum show. Then the massive crash happens and I freaked out! He got me good! I'm still smiling

  • rvbgrifaddict Bren (@rvbgrifaddict) reported

    I have to be on time for work tomorrow in order to get holiday pay but @TheMatrixMovie comes out at midnight on @hbomax and idk what to do, named my dogs after those movies and they lived 15 years 🥲😩

  • VamosElBrandon 🇺🇲🇨🇱Texas Proud🇺🇸🇨🇱 (@VamosElBrandon) reported

    @hbomax Without @jk_rowling there would have never been Harry Potter. Leaving her out of this was a terrible thing to do. Stupidity like this is why Hollywood is failing right now. Terrible decision terrible mistake.

  • ellmemore dyatlov passing privilege (@ellmemore) reported

    @W05Frances @MC_Brussels @hbomax its awful to suggest a rich person is rich? what a puritanical mindset. right Davy?

  • gsiener Graham S (@gsiener) reported

    @arainert @hbomax Brutal. Not a problem on my Samsung. But getting airplay to work requires a lot of “turn it off and turn it on again” 🙄

  • damnjwhatyousay -the inward these inwards need (@damnjwhatyousay) reported

    When the hell are y’all gonna fix this stupid *** app? @hbomax

  • jassybabyloves JustJassyBaby or Jae (@jassybabyloves) reported

    Xfinity had me messed up. Said my “subscription expired” for @hbomax knowing damn well I’ve been paying for it. Glad that glitch is fixed cause the #Matrix is coming! #MatrixResurrections

  • iBrownBagEm Neek (@iBrownBagEm) reported

    @hbomax needs to update their app/website and make it more user friendly. The design is terrible and navigating through the app is a nightmare

  • ASSSC720720 ASSSC (@ASSSC720720) reported

    @hbomax this is the worst app that I and many friends have the worse experiences with. Damn app times out, then u get a meesage OOPS! REALLY HBO fix ur ****

  • butter_isBetter Brandon “Butter” Hutson (SINA) (@butter_isBetter) reported

    Fingers crossed that @hbomax doesn’t crash tonight at 3am……🤞🤞🤞 #TheMatrix #MatrixResurrections #HBOMax

  • robbykowski rob bykowski (@robbykowski) reported

    Why is @hbomax so screwed up? We can’t watch on our @Roku TV. Casting doesn’t work. We have wasted 30 mins trying to watch @Succession. Why can’t HBO get their act together??????

  • newsman40213 Matt Campbell (@newsman40213) reported

    @hbomax I am trying to cancel my subscription, but it keeps pushing me to a "switch my plan" page, blocking the cancellation page. Please help me.

  • Nestchick1 Nestchick (@Nestchick1) reported

    @HBOMaxHelp Not my error, but one that I was on the receiving end of. When the internet was fairly new, I got an email supposed to be the proof of coverage for my car insurance, They sent me 18 pages of porn.

  • cleverwackyname Jake Jackson (@cleverwackyname) reported

    Are the @hbomax servers going to be able to handle the traffic when #TheMatrix drops, or is it going to be a complete debacle like when Dune dropped? I don’t wanna stay up til midnight if it’s going to crash every 30 seconds.

  • ifawomandidit Ifawomandidit (@ifawomandidit) reported

    @RichardMacDou16 @hbomax Not watching because someone got face work? Weird.

  • wdrwmn13 Kelly Hammond 🎭🎙🎶🧞‍♂️🦄⚾️🧜🏻‍♀️⚡️🤘🏻🌈 (@wdrwmn13) reported from Houston, Texas

    Hey @hbomax can you look into a issue on @Roku TVs where the app won’t play episodes?! It’s really frustrating when I’m trying to watch something on the app I can get the absolute I select the episode of the TV show that I wanna watch and then it just recycles back to the menu

  • TimHartleyTexan TimTexan (@TimHartleyTexan) reported

    @SieNoel @hbomax And that’s a problem why?

  • patseidon パトリック (@patseidon) reported

    @mannybo @hbomax @ATT I called and messaged customer support and they didn’t help me out 🥲🥲

  • willie Willie Abrams (@willie) reported

    @HBOMaxHelp I don’t know what it is. I last was able to sign in with my Apple ID when HBO was an apple channel.

  • Ed_naaa E___🤷🏽‍♀️ (@Ed_naaa) reported

    @ATT and @hbomax better fix my account!!! It's been a week since y'all tweaked my account

  • futuregrandpa aaron (@futuregrandpa) reported

    @Travonne @hbomax Damn that’s definitely a glitch because I can fast forward and rewind on mine.

  • dono6971 Dono6971 (@dono6971) reported

    @hbomax can you not fix your freaking app so that so don’t have to sign off and back in on a daily basis??????? @YouTubeTV I have this bundled with your service. This is getting old!!!!!!

  • sbestkid sandy blumenfeld (@sbestkid) reported

    @hbomax why are you still down I cant get past the loading screen still trying to sign in

  • sjoungg Sarah. (@sjoungg) reported

    @hbomax app.. can I help? Or am I just a workaholic

  • mango5116 M4 (@mango5116) reported

    @HBOMaxHelp your login system is claiming my subscription is expired when I get it through ATT. I've tried all the "solutions" and none of them work. Please fix this problem

  • Picatsso88 Picatsso88 (@Picatsso88) reported

    @HBOMaxHelp HBO, THE PROBLEM IS NOT WITH OUR DEVICES, ITS WITH YOUR APP. So take some responsibility, admit you need to fix it and stop referring everyone to customer service BECAUSE THEY CANT DO ANYTHING AND YOU KNOW IT.