HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (36%)
- Crashing (25%)
- Buffering (20%)
- Playback Issues (15%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 10 days ago |
|
Frontonas
|
Video Quality | 12 days ago |
|
Montpellier
|
Playback Issues | 21 days ago |
 Tijuana
|
Crashing | 23 days ago |
|
Le Teil
|
Playback Issues | 24 days ago |
 Sainte-Marie
|
Crashing | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Blogs By Me (@Blogs_ByMe) reported@hbomax And thats the problem
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Will Rowley (@1WillRowley) reported@hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.
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CM (@MrChrisMetler) reported@hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.
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巨屌色TOP (@hornybean19cm_) reported@RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.
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Alex Rayne (@AlexRayneBayBay) reported@netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.
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scott ziff (@conedx) reported@AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.
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Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
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Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE
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Back Country Supply Co. (@BackCountryID) reportedAnybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔
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Stringer Bell 🤨 (@TheBFLSpeaks) reportedMy daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!
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esto (@NorCal_Sneakers) reported@hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread
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Justin (@JustinReddeviI) reported@hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.
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CL Art111 - freelance traditional artist (@callumlyal73631) reported@TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber
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Layzee Texican (@HellaLayzee) reported@Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.
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Mimi K (@mimikway_) reportedAnybody else having a problem watching the French Open on @hbomax
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pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?
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Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
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Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported@FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.
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Martin (@bramblemartin) reported@hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service
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Reese Futch (@music_freak24) reported@hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.
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anenglishmaninspain (@AndyElche) reported@hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.
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Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported@hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?
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Koby ☯︎ (@halibuckets) reported@RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of
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Ami 🐘💕 (@Love_Beauty329) reportedYall see this @hbomax … fix it!
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☠️ infidel ☠️ (@themadgermanic) reported@hbomaxhelp @AndyFromAustin I'm having the same problem....
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SubVet606 (@JohnTShe) reported@hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.
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🇺🇲 That James 🍍🐉 (@geek3point0) reported@hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?
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JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
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Jamie Campbell (@spacegauche) reported@hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW
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Damon Moffatt (@MoffattDamon) reported@hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!