HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/02/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (24%)

    Playback Issues (24%)

  3. Crashing (21%)

    Crashing (21%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPort Saint Lucie Crashing
United StatesLos Angeles Crashing
United StatesChicago Video Quality
United StatesHouston Sign in
United StatesCornersville Crashing
BrazilSão Francisco do Sul Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Lainbeom 👩🏾‍💻 wolf eating up shadows 🐺 (@Lainbeom) reported

    @Slicktactics @cartoonnetwork @hbomax It was a made up future. He could date Kit when they are older. She seems more like a married to work type.

  • misty2580 misty (@misty2580) reported

    @hbomax why have I spent the last five hours trying to get hbomax to work? Including canceling HBOmax through DIRECTV? Signed up with HBOmax and still won’t work!!!

  • johntmitch John Mitchell (@johntmitch) reported

    @HBOMaxHelp your app is an embarrassment with respect to the constant buffering issues. I don’t have the same problems with Netflix, Prime, etc. Fix it!

  • sameas_myname Scott Ballard (@sameas_myname) reported

    @hbomax Real Time with Bill Maher is not working and the app completely shuts down when I try to watch an episode. All other shows are fine.

  • bstep6446 Beth 🦚 (@bstep6446) reported

    @hbomax Why do I have to sign in repeatedly on my phone or laptop when I am watching HBO Max in my home through my provider:/ ? Super annoying and something to consider while we are eliminating some of our less used streaming services :(

  • jessy_watt Jessy Watt (@jessy_watt) reported

    @AZCardinals @hbomax Just Play problem honey..

  • unhingedhails hailey🌼 (@unhingedhails) reported

    @vickiemax @HBOMaxHelp The same thing is happening with me. I checked on my iPhone and on my Roku tv. Please fix it because I love this show🥹

  • BrolIvanilde Ivanilde Terezinha Bról Santos (@BrolIvanilde) reported

    @wbpictures @hbomax Jer33:3Call to me, and I will answer thee, and show thee great and mighty things, which thou knowest not. Jesus says that we err (sin,transgress, go beyond what is written and violate the mandments) because we do not know his word and the power of God.Sin is more work than asking

  • Certified7Don VULU〽️ (@Certified7Don) reported

    I’m canceling my @hbomax subscription because the app sucks and it’s frustrating that the mini screen player only works sometimes. This is an issue on your side that’s been going on for months and no other app has this issue besides HBOmax.

  • imhere82 Imhere82 (@imhere82) reported

    So we are never going to get #undergroundtvshow back ? Like never ? @johnlegend @Oprah I know mad random but I miss that show!! 😕 we could stream it. @hbomax can help.

  • SheCinephile She Cinephile (@SheCinephile) reported

    So @hbomax needs to get their **** together cause everything I’ve tried to watch in the last 3 hours is having voiceover issues. The sound isn’t keeping up with the film WTF #HBOMax

  • mortymiratv Mortimer (@mortymiratv) reported

    @HBOMaxHelp Yeah already did that several times…chatted with a bunch of your employees..it’s a Roku issue. But you could urge Roku to make @hbomax available in Uruguay - I can play it on every other device BUT Roku.

  • JimStamm22 ForTheCity_412 (@JimStamm22) reported

    @garymo2007 @hbomax Lol, I just assumed it would be terrible. It's on the list.

  • Smv_Comics Smv! (@Smv_Comics) reported

    Why ******** is Generator Rex not on HBO Max????? @hbomax plz fix that

  • brinkse007 Sebastiaan van den B (@brinkse007) reported

    @hbomax @hbomaxnl App will not install on my Huawei phone because of some BS reason. Dutch helpdesk is of no use. Neither is @HBOMaxHelp. Please fix.

  • STUDENTSFORBID2 JOE Cardiac Cardinals Fan! (@STUDENTSFORBID2) reported

    @AZCardinals @hbomax Still scratching my head on why you didn’t wait to next year to sign Kyler…. This might go down as worst signing n NFL history No Leadership !

  • AsiaRonn Ronnate Asirwatham (@AsiaRonn) reported

    @hbomax why don't you have an email to fix issues and you won't let me unsubscribe

  • RyanRKH Ryan KH (@RyanRKH) reported

    @hbomax @ImMedicatedPete This must be old since Howard doesn’t go in to work anymore.

  • MontaFaith Monta F. Vaden (@MontaFaith) reported

    Dear @hbomax, I hate to be *that* girl, but I really have your platform so I can stream @FriendsTV all night. Four nights in a row, I’ve been awakened mid-sleep by an error message that you can’t play the epi. Not cool. Plz fix this, or we will be on a break. #Friends

  • ZeroUtopia Zero (Parody) Utopia (More Commentary or Satire) (@ZeroUtopia) reported

    Also it's super weird @hbomax has Nightmare on Elm Street 1, 2, 3, 5, Final, New, and Vs Jason but not 4? Even though a search for "A Nightmare on Elm Street 4: The Dream Master where to watch" a google link to hbomax's error page appears? Someone must've made a catalog error...

  • MarcusWhaley1 Marcus Whaley (@MarcusWhaley1) reported

    @HBODocs @bomani_jones @hbomax I’ll have to watch though I assume you just work it around to they just need to release that man

  • drstrange2014 drstrange 🐀 (@drstrange2014) reported

    @HBOMaxHelp @emeliog94 It is not only Roku devices, but also on Chromecast devices. This has been an issue for months now, since an HBO Max app update back in August.

  • atrociousoodz Adam Zonner (@atrociousoodz) reported

    @hbomax fix your **** goddamn

  • vokal_guy Tayø✊🏿 (@vokal_guy) reported from Pikesville, Maryland

    @hbomax please fix the 'skip intro' bug on tvOS. It is very annoying

  • joliesrobbie #1 margot robbie stan ☽ Oscar campaign manager (@joliesrobbie) reported

    She’s a good actress AND will help y’all save on the wig budget i mean COME ON @HouseofDragon @hbomax @GRRMspeaking

  • No1InNo1Out N (@No1InNo1Out) reported

    I used to think @hbomax had the worst streaming app, but I think @AMCPlus takes the cake. Congrats!!

  • cyfer13 Chad Rosenthal (@cyfer13) reported

    Dear @hbomax, the amount of times I see something went wrong in your app and then need to refresh multiple times to get it to work....is a bit ridiculuous.

  • ltrinkle1205 Linds (@ltrinkle1205) reported

    @HBOMaxHelp @ATT @DIRECTVhelp absolutely appalling that I had to spend over 3 hours on the phone before someone put in a ticket for my issue.

  • TJUC123 Tevye Colstock (@TJUC123) reported

    @MaliqueArrowve1 @TVLine @hbomax HBO Max funds Stargirl. If they wanted to pick it up, they would have. It’s a very expensive show and WBD is cutting anything that’s not getting enough views. But we can still fight to try to save it. It probably won’t work, but don’t give up!!!!

  • StargirlWiki Stargirl Wiki #SaveStargirl (@StargirlWiki) reported

    @TTrigg @rdculp18_culp Could be a copy error. Happened on another show too. Still wish they went to @hbomax 😭 #SaveStargirl