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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 34% Sign in (34%)
  • 27% Crashing (27%)
  • 20% Buffering (20%)
  • 18% Playback Issues (18%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Veracruz Sign in 23 hours ago
Paris Sign in 1 day ago
Sandillon Crashing 5 days ago
Gland Playback Issues 12 days ago
Perth Sign in 13 days ago
Paris Sign in 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanLa27071073
    Dylkey (@DylanLa27071073) reported

    @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

  • doubleH26
    Haley Hutter (@doubleH26) reported

    Glad I’m paying for @hbomax for it to not even work??

  • pervertucker
    tucker (@pervertucker) reported

    @JamesGunn @hbomax i am afraid of that terrible poster

  • AndrewGrevas
    Andrew Grevas (@AndrewGrevas) reported

    @LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.

  • GoMortGo10
    MORTY (@GoMortGo10) reported

    @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

  • RPhilipMacLean
    Richard MacLean (@RPhilipMacLean) reported

    back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

  • aelskk
    GAVI Y PEDRI (@aelskk) reported

    @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

  • TheUnitedFan04
    Waza (@TheUnitedFan04) reported

    @hbomax Hello I need some help plz

  • Brodyxking
    Big Bad Brody King (@Brodyxking) reported

    @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • Timme_The_Tiger
    Bad Tiger 😃 (@Timme_The_Tiger) reported

    @hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!

  • sonofrpc
    Sausage (@sonofrpc) reported

    @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

  • WellWellWellUK
    Jackie Lynch (@WellWellWellUK) reported

    @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

  • Cry_Zero
    Oğu's Al Ghul (@Cry_Zero) reported

    @JamesGunn @hbomax This looks terrible….why is guy blonde? Why is hal90 years old? Why does his suit look like hes wearing a normal jacket?

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • madshock
    Oliver Santos. (@madshock) reported

    @hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.

  • pewmypie
    arlin ⁷ (@pewmypie) reported

    ESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible

  • music_freak24
    Reese Futch (@music_freak24) reported

    @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

  • pmsawyers
    kp (@pmsawyers) reported

    @Chameleon777771 @hbomax the way you always have the worst takes is truly astounding

  • DoubleDJames76
    Daniel James (@DoubleDJames76) reported

    @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

  • ishnateh
    Chief Rocka (@ishnateh) reported

    @hbomax fix your stupid app

  • TommyHooligan83
    Tommy (@TommyHooligan83) reported

    @hbomax Another good character down. Looking forward to seeing some of the ****** ones on the other side getting off’ed. Especially the 2 worst targaryens of all time.

  • Blogs_ByMe
    Blogs By Me (@Blogs_ByMe) reported

    @hbomax And thats the problem

  • 2024CKCSWHFFAN
    Ms Kris Clark (@2024CKCSWHFFAN) reported

    @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • ConsequencesRen
    Rendered Consequences (@ConsequencesRen) reported

    @hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel

  • BatsKnightmare
    Knightmare (@BatsKnightmare) reported

    @JamesGunn @HarlowC @hbomax Are you afraid? The answer is yes, I’m afraid this looks awful

  • AjaksBrian
    Ope (@AjaksBrian) reported

    @hbomax From one problem to the other