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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Francisco do Sul |
Sign in | |
 Holden |
Sign in | |
| Aurora |
Buffering | |
| Portland |
Buffering | |
 Chihuahua |
Buffering | |
| Monroe |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Beau Lyddon
(@LyddonB) reported
It is a good thing @hbomax's content is good because their product/tech is so bad. No matter the device it's about as responsive as a corpse. @HBOMaxHelp you need to help your dev team.
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Omar V
(@omar26_2) reported
@RICH_K13 @HBOMaxHelp @hbomax Yep, same problem for me. I just signed up for the $9 plan thinking it would work. NOPE.
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Michael Clayton
(@ClaytonComedy) reported
@hbomax HEY HBO, YOU ARE A 10 BILLION DOLLAR COMPANY. FIX YOUR DAMN APP.
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Danielle P
(@dmarie131) reported
. @hbomax WHY DOES THE APP KEEP HITTING ME WITH “OOPS SOMETHING WENT WRONG” FIX IT 🤬😤😡🤬
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Bel-Air 🤸🏾♀️
(@bdotfloyd) reported
@hbomax can y’all please fix yall rewind feature 😒
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Gozzzzzz
(@nicolayvonpea) reported
@HBOMaxHelp the movie Rush Hour 2 does not have the audio synced with the video footage so there is a delay in the sound versus what is on the screen. Please fix.
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SAUMIE SOSA
(@Cry_freetown) reported
@HBOMaxHelp @yoo_johnnyy You guys really do have the worst app by far. Literally the “oops error” pops up on every movie at least once
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Hiltz
(@HiltzyBaby) reported
Hey @hbomax fix your ******* app. I can’t watch anything on this piece of ****
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Nate Just
(@AHSILLINI32) reported
@hbomax why does your app never work on my Roku device? It’s always slow and 90% of the time just kicks me back to my home page.
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Nathan Turley 🦁
(@thebighossdaddy) reported
@HBOMaxHelp why is your app so hard to use on my Roku? Kicks me out when I try to start a new show most of the time... takes forever to work... usually have to start on my phone and resume on tv.
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Nani
(@lenubienne) reported
from
New Orleans, Louisiana
@HBOMaxHelp @JLBarrow You need to fix the app, period. Go look at all the negative reviews #onhere and stop asking people to do your ******* speed test and a device reboot. Those are just stall tactics.
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♓Cammie Nicole♓
(@Cammie_Nicole) reported
@hbomax has got to be the worst streaming app on the planet i swear 🙄
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Mark Simoncelli Jr
(@mjcule) reported
@HBOMaxHelp HELP
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Snake Jazz
(@realunlyrical) reported
@scfarrell87 @hbomax It is, I agree. It’s when people go above and beyond with their hate that I have a problem with.
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👀
(@fucktrump421) reported
@HBOMaxHelp if i am outside the US on vacation would that be the issue? If so when will it be on HBO max if I am outside US?
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MR. SLIMEBALL🎱👹❤️🩹
(@ABLUNTINATLANTA) reported
@HBOMaxHelp @yoo_johnnyy Fix rush hour 2 audio
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Jerry -freaking- Basco
(@TheBascoFiasco) reported
@HBOMaxHelp fix the audio on Rush Hour 2 please. It's 2021, this shouldn't be an issue. #firstwolrldproblems. #imstillpissedthough
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Nathan Snyder
(@BigNate_88) reported
@hbomax why does your app crash every single time on my @Roku
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TYBOLT
(@Cipolar) reported
@Reminiscence @hbomax This movie looks terrible
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Coach Shawn Calvin
(@TheShawnCalvin) reported
@hbomax the closed captioning is very much broken on your Android TV app. It only appears when it feels like it.
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Spluff Marley
(@DanBaileyStan) reported
@HBOMaxHelp I have the year with no ads subscription and the app is telling me I need to upgrade to watch Hard Knocks. Is this true or an error?
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Snake Jazz
(@realunlyrical) reported
@scfarrell87 @hbomax I don’t have a problem with that at all
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Depressed Cowboys Fan
(@ChickenColeman3) reported
Bro please fix this laggy *** app @hbomax
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Meter Mobb
(@MeterMobb) reported
@hbomax @HBO Rush Hour 2 audio is ******, help a player out I'm trying to finish the trilogy.
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Rated R👑
(@rynixah) reported
@hbomax Can ya’ll fix this ******* app
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Thad
(@will_thad) reported
@hbomax why give me the option to skip the 60 second intro, if it just makes it buffer for 3 minutes?!
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Toby Mac
(@tobymac06) reported
Yo @hbomax fix your Roku app so I can actually watch something on your platform that I pay for
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Connor Hicks
(@Hatewagon) reported
Hey @hbomax! How come you’re the most expensive streaming service, yet you have the Worst performance? Asking for everyone.
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Jerry -freaking- Basco
(@TheBascoFiasco) reported
@hbomax the audio on Rush Hour 2 is about a second in a half behind. Fix it. I tried my tv, phone, tablet, computer. I'd tell you this somewhere else, but assistant you don't believe in a support section on your app.
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Nani
(@lenubienne) reported
from
New Orleans, Louisiana
@HBOMaxHelp @JLBarrow You need to fix the app, period. List look at all the negative reviews #onhere and stop asking people to do your ******* speed test and device reboot. It’s a stall tactic.