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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (28%)
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Sign in (23%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Fornarotto
(@jforn11) reported
@WordsOfSage @HBOMaxHelp It's definitely an issue on their end but they put you through the whole song and dance of "turn it off and on again and check your internet connection" lol. Idk what the deal is. I'm also not having an issue with other apps or other devices.
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theiso
(@theish0w) reported
@hbomax why do your platform takes so damn ******* long do load up? fix this ****
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Queen Leigh
(@JBFletcher88) reported
I would say the biggest flaw of Julia is that you miss about a fifth of it from the skipping of the @hbomax app. It’s honestly insane HBO. Fix your damn app. Yours is the outlier. Management should be fired by now.
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Amy Bloch
(@Amylouhoo) reported
Why does @hbomax never work on Apple TV?! I just wanna watch Batman. Let me liveeeee
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hj.etage 🏴☠️🏳️🌈 RENEW OFMD
(@solidly_fluid) reported
@michellethefan @hbomax I know we paraphrase these things every day on the bird app but I can’t help it
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Everydaytori
(@Everydaytori) reported
@US_FDA wow. Just watched @hbomax #notsopretty. You guys need to step up and regulate beauty/cosmetic/hair industries, seriously. Apparently I can’t trust you to do it & I’ve downloaded apps to do it myself. My son was using soap that could cause reproductive issues. #doyourjob
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Nabous
(@SpideymanThe1st) reported
@hbomax fix your goddamn ****** app's UX!
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Jamie White
(@JamieDurward) reported
@nomad_724 @hbomax @AppleTV can't even be used on Fire. Apple needs a lot of work to be worth having even with some great programming.
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Kathleen Rubick
(@KathleenRubick) reported
@HBOMaxHelp I’m trying to watch it through the app on a Google smart TV. Every time I start the movie, it’s does this weird glitchy thing & then if I rewind a minute Or so I can get through that scene but then it does it again 2 minutes later. I can watch all the shows & movies no problem…
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Calvin Simpson
(@dallasguy2) reported
Everyone is piling on @netflix today, trashing their quantity over quality, churning out trashy reality crap and stuff that's forgotten in 2 weeks. And the fact that each ep of the upcoming season of "Stranger Things" cost $30 million. They should watch some @hbomax. Then copy.
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Rah
(@nomad_724) reported
@HBOMaxHelp I have 5 Apple Tvs and it doesn't work well on any of them. Not entirely sure what uninstalling & reinstalling will do when this seems to be an issue with the App itself since this is occurring on all 5 devices. Constant freezing, playing watched episodes, showing black screen
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Pat
(@Chuckles5504) reported
@FlightAttendant @hbomax 2/2 I wish they would have showed her character addressing her issues after she woke up to a dead man. Instead she keeps repeating the same crazy, whorish behavior. I’m new to the show but I really hope that they take the character of Cassie in a better direction, clean her up
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Faris MD
(@FarisMD16) reported
@wbd we need @hbomax here as soon as possible acknowledge us here in the Middle East and North Africa. So many loyal DC and HBO consumers who will never stop paying your subscription fee, we need HBOMAX quality content here. #HBOMaxMiddleEast
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Don
(@06Techd) reported
What gives @hbomax loading problems
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sl0ppy bunz
(@vanish_canvas) reported
@comeand_CEEx9 @hbomax The hbo max app is one of the worst pieces of technology our kind has ever seen. I have never in my life been so inconvenienced lol
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Todd Venable
(@ToddVenable) reported
You @hbomax I need help
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Cathy Walton
(@cathynhouston) reported
@FlightAttendant @hbomax If you liked the book, don’t waste your time on this terrible series. It blows
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BUCK🦁
(@WTF_BUCK) reported
@hbomax fix y’all damn audio.
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Heather C. Jackson
(@Sabine4242) reported
@HBOMaxHelp @JenniferEdward Ditto, every app and method of playing @hbomax is giving errors or bouncing out to a login page.... What's going on?!!?
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Rah
(@nomad_724) reported
Why did they ruin the @hbomax app for the apple tv? It was fine because it actually worked. Now it's so unstable and almost unusable. Way to mess up something that wasn't broken
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#ReleaseTheAyerCut 🇵🇷
(@gadieltorres615) reported
@JakesTakes @hbomax I have to login every time I try to use it on my playstation
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Elliott Cunningham
(@ESCunningham) reported
@HBOMaxHelp is anyone available to help me with your app? LOVE the content, HATE the buggy app!
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The Sage
(@WordsOfSage) reported
@HBOMaxHelp I'm using the Roku Ultra. No error messages.
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Kathleen Rubick
(@KathleenRubick) reported
@HBOMaxHelp I can also watch it without any issues on my phone but that doesn’t do this movie any justice.
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junie b. jones❣️
(@comeand_CEEx9) reported
@vanish_canvas @hbomax I notice sometimes the end of the season will play out of order & it won’t let me go back to choose another episode. Today it just is lagging really bad. Like takes the episode 5 minutes to buffer 🥹
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Kristoph
(@ikristoph) reported
@EugeneKaninchen @JohnDoeX100 @hbomax There are millions of people using HBOMax on PS4. If everyone had the problem it would blow up all over Twitter. We need to know what it is about your setup that is causing the problem, so we can fix it for you - signed: brain damaged monkey
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Elliott Cunningham
(@ESCunningham) reported
@HBOMaxHelp LG TV. Freezes and then playback failed error message.
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junie b. jones❣️
(@comeand_CEEx9) reported
Me and @hbomax is gonna have problems if my app don’t stop acting stupid
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#ReleaseTheAyerCut 🇵🇷
(@gadieltorres615) reported
@HBOMaxHelp No, actually it happened on Monday when i started watching The Batman, and had to stop, so when I came back it asked me to login again
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theiso
(@theish0w) reported
@hbomax why do your platform takes so damn ******* long to load up? fix this ****