HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (21%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Omaha
|
Buffering | 2 days ago |
 Birmingham
|
Sign in | 3 days ago |
 Schongau
|
Sign in | 3 days ago |
|
Hollywood
|
Buffering | 4 days ago |
|
Bellevue
|
Buffering | 6 days ago |
|
Alpena
|
Buffering | 11 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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katie of the lake (@kteeski) reportedJust settled down to watch #InTheHeightsMovie and I think it blew up @hbomax . Error error error.
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Coop (@TurdQuarter) reported@murderxbryan You hear that @hbomax? Fix the UI!
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Brian Goldberg (@BrianGoldberg) reported@HBOMaxHelp HBO Max app has been crashing every time I try to play anything...the screen shows like the program is loading and then crashes by exiting to home screen on both FireStick and Xfinity box. This has been happening for over a week. Tried uninstall/reinstall. Please help
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Rick Faulconer (@RickFaulconer) reportedTrying to watch the rest of #InTheHeightsMovie @hbomax doesn’t work.
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Joe M. (@joenm84) reported@HBOMaxHelp @murderxbryan Can you take a look at why your app crashes whenever I try to watch Doctor Sleep on my Roku TV. Trying to watch any movies I have been meaning to see before my subscription ends. Cancelled already, this app is awful.
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Danielle 🥰 (@princessj_p) reported@HBOMaxHelp The app continues to crash on my PS4 & Xbox Series X..what can I do?
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Chris Stuvek (@JetCityStu) reportedLiterally thousands of Twitter messages to @hbomax and @HBOMaxHelp about the app not working on Xfinity for days and they refuse to fix it. Bot message replies suck. You know the problem. Fix the damn problem.
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Abis Mal (@alexisthom33) reported@hbomax someone hacked my account and over took it. How do I get help??
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Marshae 👀 (@WhoIsMissMarie) reportedso @hbomax works on my computer but it doesn't want to work on any of my xfinity tv boxes.. 😑
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Baby 🇩🇴 (@jezzrezzi) reported@DannaxKarol @intheheights @hbomax Again, fix your mouth when you speak cuz apparently you cant read either. I said leslie is very lightskin, not white passing as most of the other actors are. I stand by what i said cuz ONE lightskin is again, not representation among a sea of nonblackness
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James morrison (@harsh_critic) reportedHey @hbomax how are you like the 50th streaming app & the worst one. I thought all you guys bought & stole source code from one another? Get your glitchy **** together.
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David McAteer (@mcateer_david) reported@HBOMaxHelp Just running it in the background slows down the playstation home menu. Everyone I know has the same problems with it.
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Frazier Thomas (@Windspiriteagle) reported@MollyJongFast @hbomax Jean Smart and her character are great, but the writing for the assistant is awful. The assistant is not a very likable or relatable character.
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Sara Samora (@SaraESamora) reported@HBOMaxHelp I need help with my HBOMax app on @Xfinity. I restarted the device but it's still not letting me waatch any programs.
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Frazier Thomas (@Windspiriteagle) reported@MollyJongFast @hbomax Jean Smart and her character is great, but the writing for the assistant is awful. The assistant is not a very likable or relatable character.
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BelowSeaLevel (@below_level) reported@MollyJongFast @hbomax I started last night because the idea of watching week to week sounded excruciating. Thrilled and noticed Jen Statsky was in the credits, if you like Hacks you might want to look at her other work.
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*NotThePopularOpinion (@Only_Grey) reportedHey @HBOMaxHelp, the audio on #ZackSnydersJusticeLeague has been neutered, bumped from #Atmos to 5.1 and it has absolutely ripped all the energy out of the presentation. I don’t know why this happened or who made the call but it’s definitely a lower tier of performance. Fix it.
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Allison Donofrio (@ally_d92) reportedSo glad we pay for @hbomax only for it to crash three times during an episode of “Game Of Thrones” .. Every. Single. Time.
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jean-luc (@JS_GA0813) reported@HBOMaxHelp @cumboyelite I have issues on my Samsung TV where it needs to be deleted and reloaded every other week or so
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Claire Splan (@ClaireSplan) reported@Dave_Enna @MollyJongFast @hbomax Sometimes, yes. But they're playing hard off of some of the worst millennial/Gen Z characterizations. I'd like to think that even a brain-dead 20-something would know better than to ask for oatmilk in a Sacramento diner.
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Brendan Townsend (he/him) (@BrendanTownsend) reported@HBOMaxHelp Just acknowledge it’s actually an issue next time instead of “some” and “may be” ?
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Koopatron (@Koopatron5000) reported@HBOMaxHelp is there a way to uninstall the latest update? Ever since my app will not work properly.
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Evil Mark (@MrEvilMark) reportedFix your **** @hbomax @HBOMaxHelp
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Dan Greenberg (@titudeadjust) reported@HBOMaxHelp I DM'ed you. I even followed you to ensure you could answer. 45 minutes ago and 🦗🦗🦗(not cicadas). If you are overwhelmed, put out an announcement admitting you have a problem, asking for patience, and offering compensation. cc @jasonkilar
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Johnny (@The_Johnny) reported@Variety Great. Now fix the app on every other platform, @hbomax. You have to do better than this.
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Sam - Get vaccinated! #TeamJoe (@Saj15Sam) reported@johntailor2048 @MollyJongFast @hbomax The app sucks! The worst ever. I followed all their suggestions just like you mention here. Didn’t make a damn bit of difference. I don’t understand why they refuse to get their app loaded on smartTVs.
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tc (@CousensTed) reported@HBOMaxHelp "sorry we can't find that title right now Please try again later. If you contact customer service about this problem report the following error code: 905". This only happens for specific episodes of John Oliver and Bill Maher. It just started happening. solution?
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sokka’s boomerang (@brittsangast) reported@HBOMaxHelp it simply does not work
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john tailor (@johntailor2048) reported@MollyJongFast @hbomax Congratulations !!!!! Your HBOMax app is working. It is the BUGGIEST app known to man. Decent content when it works. The recommended fix is unplug all yo' SH!! then reset + restart. F dat it's the ONLY app that's bug'n. How bout this FIX yo BUGS !!!
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David McAteer (@mcateer_david) reported@HBOMaxHelp Samsung tv, playstation, xbox. Even your web app is slow. Every single one locks up just browsing the menus, streaming is regularly low quality, the app randomly crashes on every platform. It is a massive resource hog for absolutely no reason.