HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/30/2026 18:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMount Pleasant Sign in
ItalyMontechiarugolo Playback Issues
United StatesHolly Ridge Buffering
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • the_joe_esco Joseph Escobar (@the_joe_esco) reported

    Thank you @hbomax for updating your app to actually work like it’s supposed to several months after launch

  • KryptoKommie Krypto Kommie 🌹✌️ (@KryptoKommie) reported

    The writing on @DCTitans is atrocious, both objectively and when viewed through the prism of "respect for the source material" lens. But I have my @hbomax sub and can't resist my curiosity each week. I'm part of the problem. #TitansSeason3

  • xqynueve CONSUELO (@xqynueve) reported

    @trillneal10 @hbomax I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • kkthebeast8 King (@kkthebeast8) reported

    @HBOMaxHelp So to follow up on a Vizio TV use as the "hub" enabling PCM which is not supposed to sports around sound which actually does alleviates the issue. Enabling Dobby digital causes the issue. I'm assuming it's a non-compliance deal with an outdated vizio TV

  • longislpatriot Eileen J (@longislpatriot) reported

    @HBOMaxHelp @hashtagsheweird Don’t you get embarrassed by asking what device blah blah blah…fix your app..it’s garbage

  • microxRFANET OTuohy (@microxRFANET) reported

    @trillneal10 @hbomax It really feels bad how your account has been hacked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • hackerwilli John Williams (@hackerwilli) reported

    @trillneal10 @hbomax Still having issues I can help you can message @hackerwilli to get your account back immediately

  • Michell94342715 Michelle Bailey (@Michell94342715) reported

    @DCDoomPatrol @hbomax $3000 could solve a lot of problems for us right now!

  • AbbeyScott16 Abbey Scott △̶ (@AbbeyScott16) reported

    @HBOMaxHelp Fire stick. No other movies have this problem.

  • JakkiMac21 Not Real Life (@JakkiMac21) reported

    @hbomax are you down? It is not working on my roku.

  • stfuandyy 𝚜𝚊𝚝𝚞𝚛𝚗 𝚐𝚒𝚛𝚕⁷ ☔️ (@stfuandyy) reported

    if y’all don’t fix your damn app @hbomax

  • AjD3V ㋛ۗۗ[̲̅A̲̅][̲̅J̲̅]㋡ۗۗ (@AjD3V) reported

    @SeanStacey18 @DCDoomPatrol @hbomax Would you like some help on pirating this?

  • Ayee_Jello AyeJello (@Ayee_Jello) reported

    @hbomax fix your damn app please its the slowest app ive ever seen

  • syramio syramio (@syramio) reported

    @hbomax superman TAS was trash batman TAS was meh teen titans was okay I haven't watched harley queen,I imagine it is okay at best and meh at worst. it is not worth my time eitherway. let me know when someone makes an actually good super hero show,hopefully for adults.

  • Ayee_Jello AyeJello (@Ayee_Jello) reported

    @HBOMaxHelp Theres no lag or connection issues its just the slowest loading app ive ever seen on all devices

  • anacef anacef (@anacef) reported

    @HBOMaxHelp it's been now 1 week since I have been having billing problems on my HBO account, I called 3 times, 1 chat and still not resolved. I have a support case with ZERO update. I guess HBO does not want my money!!! #HBO #Support #Sucks

  • ThoughtsOfZorp save the truth for a rainy day (@ThoughtsOfZorp) reported

    Took over 3 hours to watch a 2 1/2 hour movie on @hbomax because the movie keeps skipping and freezing almost like I’m watching a scratched dvd. That along with the constant error messages is making it difficult to justify the price tag.

  • m_wombles Miketo (@m_wombles) reported

    @JakkiMac21 @HBOMaxHelp i have that same exact problem, because i don't wanna go see many saints of newark without a refresher course of #sopranos

  • SorenMcCarthy Soren McCarthy (@SorenMcCarthy) reported

    @SeanMastersons @hbomax “Does his mouth, umm, “work”…?

  • Christo45839525 Kristophoros (@Christo45839525) reported

    @hbomax HBO Max needs to update Roku app to include a simple sign in / sign out feature . It’s too complicated. I subscribed on my iPad but can’t sign in on my Roku with that account information. I am about to give up and cancel it .

  • FearlessFrank4 Fearless Frank (@FearlessFrank4) reported

    @Cubisa @hbomax Worst streaming APP EVER!

  • jennygray02 jane grayson (@jennygray02) reported

    @trillneal10 @hbomax I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to CHRIS_TECH1 on Instagram. You can send him a message I'm very positive that he can help.

  • WorldOfMeli_ Meli🌟COMMISSIONS OPEN 🌟 (@WorldOfMeli_) reported

    Infinity Train still hasnt been renewed??? @hbomax @cartoonnetwork fix that

  • IdeaGuy69 IdeaGuy (@IdeaGuy69) reported

    Watching @hbomax @DCTitans and y’all really didn’t put a lighting budge in this show did you? Themyscira looked like London. The cast is delivering top notch beautiful performances that the writing and creative teams aren’t matching in terms of quality. The show is boring.

  • mburchett Anya Taylor-Joel-Embiid (@mburchett) reported

    Went quiet because the last 45 minutes of this movie ******* rips. Totally forgot it ended with Rage Against The Machine. But come on @hbomax can we change the credits from the Wachowski Brothers to The Wachowskis? They have made you plenty of money to fix the dead name.

  • rowncaponpatron row ⛵ (@rowncaponpatron) reported

    @JakeyChan44 @hbomax bro i cant watch ANYTHING without having to pause and wait for it to buffer lol

  • Boobalaa1954 Uncle Bob (@Boobalaa1954) reported

    @jabartonbooks @succession @hbomax I had the same issues with FireTV. When Warner bought out HBO , it changed to HBO-Max and my old app wouldn’t work anymore

  • longislpatriot Eileen J (@longislpatriot) reported

    @mike61williams @hbomax It only works 50% of the time. When you ask for help, they tell you to go through 27 steps to try and figure out the problem. The problem? The @hbomax app SUCKS

  • GitheRapper Gi (@GitheRapper) reported

    When @hbomax first launched the UI was horrible and it didn't even work on most devices. It also wouldn't let you sign in to existing accounts.. because of that I've unknowingly been paying for it twice for over a year now. Being charged for it on my phone and my tv separately

  • Shut_Up_Jenkins Nick Jenkins (@Shut_Up_Jenkins) reported

    @hbomax fix your terrible app please. No social media intervention needed. Just giving feedback