HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (21%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hilton
|
Buffering | 6 hours ago |
|
Jordan
|
Buffering | 16 hours ago |
|
Boston
|
Sign in | 2 days ago |
|
Omaha
|
Buffering | 5 days ago |
 Birmingham
|
Sign in | 6 days ago |
 Schongau
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
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Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
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amara (@akatburns) reportedAEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp
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Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
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AEWMarksman (@AewMarksman) reportedMy @hbomax audio is about 10 seconds behind the action and I have no idea how to fix it #Aewrevolution
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
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Sdot 😵💫 (@The_StevenHo) reported@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
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AtlanticCoastJoey (@Atlantic_Joey) reported@aaronrift @hbomax Major audio issues.
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dawn crawford (@dawncrawfo59588) reported@hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026
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NICK Hudson (@MCConditioner) reported@hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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rick (@anamorphric) reported@hbomaxhelp @teddy_nst Everyone is having the same issue and you guys aren’t actually doing anything to fix it
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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Christy Massey (@Christy82635445) reported@hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!
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Matt Smith (@msmith850) reportedDon’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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Rajiv (@TheRajiv8) reportedI hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Sir Clapton Terrier (@claptonterrier) reported@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
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RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported@hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
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Steveg561 (@SteveG561) reported@hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund