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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (26%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Buffering | |
| Walnut Creek |
Sign in | |
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
| Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Uruu Phiil, Cook and Host with the Toast🇺🇦🌻🤖
(@NinthParagon) reported
@RTbotzy @hbomax somebody? anybody? please help us!
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ultrajounin
(@ultrajounin) reported
@hbomax Can you provide us with some support on how to get into our own account? Constant cycle of trying to login to our single TV, then activate from computer/phone then create account then "data does match any schemas from 'anyof'"
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**** Hertz
(@WildCardBeeches) reported
@hbomax @winningtimehbo Maybe you don't care because you guys believe silly nonsense, but believe it or not, I am just trying to help.
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Αλέξανδρος
(@ABallesteros219) reported
@HBOMaxHelp I’ve tried all of that. But I’ve read that Samsung smart tvs have the worst problems with HBO streaming. Why is that?
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JustBrowsing
(@jstbrowsing9075) reported
@wbpictures @hbomax So you can’t think of anything new to make so you just remake old movies? You guys are the worst! Oh and #JusticeForJohnnyDepp #FireAmberHeard
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Jon Albizo
(@JAlbizo) reported
5) Worse, Netflix didn't realize fast enough that they themselves needed other revenue streams. Did you know that they sell IP based merchandise now? If you didn't you're not the only one. There's a fix to that though and @hbomax showed everyone how
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Maddie🌺
(@justmadelineg) reported
@david_jenkins__ @hbomax literally what is y’all’s problem
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Woody
(@JPlayIII) reported
@HBOMaxHelp With Disney+, Netflix I don't have that problem. Thank you for the support anyway.
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Signati ENT
(@SignatiGaming) reported
@MarcusDunstan man I'm sorry the producers halted.. but there has to be a way to get #TheCollected filmed I need it your films are awesome..maybe @michaelbay can help idk there has to be someone we want those movie @hbomax
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Brett
(@KSU_vet) reported
@HBOMaxHelp Dolby Vision is no longer working for any movies I'm trying on Firestick 4k Max and LG CX TV. The trailer that plays before the movie triggers it but shifts back when movie starts so not a hardware or settings issue. No change after restart, clear cache, reinstall.
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Ohai
(@lilacsnwaves) reported
@JortsTheCat @JortsTheCat will u help us protest if they cancel? Srsly i dont get why @hbomax hates $ and joy. This show is my life now. #RenewOurFlagMeansDeath
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Endin
(@EndinStealth) reported
@OscarB_nice @WestworldHBO @hbomax I know everyone has a different opinion, and that's good, but to me 2 is the worst of the 3.
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bogodonutz69
(@bogodonutz69) reported
@RealSportsHBO @jakepaul @hbomax Who gives a ****. Hope a shark attacks this fugazi while he’s on a swim in the ocean. Would even settle for a helicopter crash.
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Collar Blind Mike
(@collarblindmike) reported
@hbomax why is your app so glitchy on ipad? Can’t download anything without crashing. Also, it simply won’t work when using offline. It has been like this for too long. Please help.
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Laura_Nicole
(@Laura_Nicoleee) reported
Is anyone else’s HBO MAX not working since last night? @hbomax
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Eli #PlayKI
(@EliMontaco) reported
@horrorsthetics Yo @hbomax fix that poster!
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#renewlegacies | methan is coming
(@methankiss) reported
no but is legacies the only show that goes on 3 ****** weeks break help @hbomax #renewlegacies
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dvdknight
(@dvdknight) reported
@HBOMaxHelp I have an Apple TV4K with the latest software 15.4.1. For over a month now I am unable to open the HBO Max app. When I click on it, it will not open. I have deleted & downloaded twice, please help, please fix.
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Mercury Poisoning
(@JamieSouthside_) reported
@hbomax has the worst web player.
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Αλέξανδρος
(@ABallesteros219) reported
@hbomax never works on my tv. Idk why I pay for the service when all@it does is buffer and kick me off. I can literally never watch my shows on here. What’s going on? I’m about to cancel.
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Aboda mentis vim
(@AbodaVim) reported
@WestworldHBO @hbomax Season 1and 2 was the best tv show i ever saw i watch em more than 10 times each but season 3 was awful i mean u went from master piece to that s3 ..... Plz to make an other season three .... It made me real sad to see what u did the the best show ever
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other other other stephen
(@1__or__0) reported
It's 2022 and people still can't access @hbomax worldwide. Fix up @HBO @hbomax
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**** Hertz
(@WildCardBeeches) reported
@hbomax Nicole Steele is the worst character on that show, but she's not the only reason I could only watch 1 and a half episodes of it. The show's kinda boring. I watched Tokyo Vice before trying this one. Tokyo Vice is a much better show.
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bug
(@myblobb) reported
i am the worst person i keep missing days anyway…day 39/40 of asking @hbomax to renew our flag means death for a season 2: pleeaaseeeeeeeeeeeeeee 👉👈 #RenewOurFlagMeansDeath #OurFlagMeansDeath
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#renewlegacies | methan is coming
(@methankiss) reported
@kandorrr lord what are they doing skjfdkf @hbomax help us i hope they air it tomorrow tho tired #renewlegacies
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ortizcm
(@ortizcm) reported
Dear @hbomax …. Fix your ish!!! I’m ashamed I have to pay for your broken service!
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$𝔞𝔦𝔫𝔱 ✞
(@614saint_) reported
@hbomax y’all got some good *** **** in the catalog but your app is dogshit. buggy as hell, fix it 🫤
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WAIVEY 💎
(@_WAIVEY) reported
@hbomax can you fix the Spanish audio glitch on We Own This City? Ridiculous…
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ur fave
(@amandaapleaseex) reported
@hbomax why does your app CONSTANTLY glitch???
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Jeff Siperly 🎭
(@SiperlyWhenWet) reported
@hbomax Your survey link email doesn’t work. Pressing on link to survey takes me to, ummmm, survey link page.