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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Lil Wallet
(@Lil_Wallet) reported
@HBOMaxHelp downloads don't work
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Limerick
(@Nameofpethere) reported
@hbomax we have hbo max, on samsung TV running apps through Apple+ box. Used to work perfectly, now goes to black
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Panchito Pistoles
(@javeeG) reported
hey @hbomax , why can’t I watch Miyazaki films with Japanese audio the way they were intended? Fix that please.
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naomicharee
(@naomicharee) reported
I want to be a bad ***** like @hbomax I want to do the absolute bare minimum, barely working, barely functioning at mid level and have just ONE redeeming quality that’s so good it keeps them not only coming back, but still worshiping me & paying me
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Pantagruel
(@SeparateHold) reported
@sleepr_ @hbomax They have the best programming by far though. But I agree that it's awful ui.
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Oy Vey LRG
(@cccharley2) reported
@AndyOstroy @hbomax @HBO I just re-watched LO episode High Low. Wonderful actress. Awful what happened and remember like yesterday. Tragedy.
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ToiletGoblin
(@ToiletGoblin420) reported
@HBOMaxHelp Your new Xbox app release is terrible. It even crashes my Xbox on occasion and forces reboot. It's funny. I even got this email before it's release saying how awesome it was gonna be, and it was nothing but a ruined ******.
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pio.tab
(@IsidroAburto) reported
@hbomax your app is the slowest platform compared with Netflix and Amazon, if you got problems with the app why don't you fix it
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CaseyMoore
(@CaseyMoore) reported
@HBOMaxHelp Keep getting “Network error” message. Only happens with @hbomax, no other services.
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Some One
(@Ophiuchus_XIII) reported
@SwedenSara If the good ppl at @hbomax would see fit to give us a script book, that would help us suss this out 🤨
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d goslee
(@515am) reported
@hbomax the color on this is still incorrect, running HDR through SDR pipeline. I would be embarrassed if it took longer than a week to fix
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Max Go
(@rockphantom) reported
@hbomax I have HBO through YouTube TV and have been locked out of HBOmax app for no reason. I need help resolving the issue. Thanks.
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Brian
(@BJones23199) reported
@aaronscott19 I just saw “Nobody” on @hbomax and I have to think it’s at the top of my list. Absolutely awful. 👎🏻
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Harley ✨
(@4realitsHarley) reported
@hbomax FIX YOUR APP YOU IMBECILES
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Ethan Hunt
(@Eyegun007) reported
@darklordkk @b50 @hbomax nobody wants Hotstar shiitty Quality we want HBO Max in india
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qabandi.eth
(@Ali_Alqabandi) reported
@marself @hbomax It seems to haveresolved it self. I think it was an issue with Samsung's TV firmware. But it's ok for now.
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James Bosseler No Check - but write my own jokes!
(@JamesBosseler) reported
@colbertlateshow @hbomax @stavridisj Choosey mothers know to just Skippy that awful Jif!
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Shadowhull🏴☠️
(@realShadowhull) reported
Damn @hbomax was open for literally 5 seconds before crashing that's impressive! That might even be a new record! Fasted crash in the west
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Hamza
(@freakosuave813) reported
@hbomax needs to fix their app bc all this freezing and glitching is annoying af
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Cher
(@chizzzzo) reported
@HBOMaxHelp I had a great customer service rep helping me, but y’all need to fix how you’re doing things behind the scenes. I wasted $ double paying and it should be so easy to fix this kind of issue.
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Kylee
(@KyleeCarterrr_) reported
@HBOMaxHelp no problem! lol i didnt think u would actually respond! My friend shrey, also requested u guys, and he told me to request as well,
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🌻Miss Anne Thrope🌻
(@venividiflevi) reported
@HBOMaxHelp This app freezes and closes no matter where I've used it. On iPad, on fire stick, on new smart tv, literally everywhere. HBO GO never even glitched. Why change it when it wasn't even broken? What a waste of money.
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no rain, no flowers
(@Miss_Sailorette) reported
The @hbomax app is the second worst app on my firestick following @paramountplus.
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Booooozle
(@Booooozle) reported
@HBOMaxHelp Yeah nope, that didn’t work, still getting the “you’re offline check connection” & can’t play this video right now 😑
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Jason
(@JasonUAW) reported
@StarrMexiemary @hbomax Me too, I just took another at home test. I'm still showing positive and feel terrible.
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judith⁷ 💞
(@taehyungyeji) reported
uhh @hbomax help?? cant even find anything about this online😭
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conman3
(@Bconman44) reported
@hbomax Could you put 4k ultra and Dolby atmos stuff on your app? You are by far the worst for 4k content. Your volume sucks also. I have to turn my surround sound way up just to hear your movies
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Saying what u think
(@youthoughtIsay) reported
@hbomax you need to fix your autoplay since you updated your app. It starts playing next episode with 30 seconds left in the episode.
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jj 🌊 nora ephron’s post-mortem protégé
(@openmecarefully) reported
@oswinscIaras @brutal4you @hbomax help😭
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CoonDoogle
(@CoonDoogle) reported
I swear @hbomax has the worst app ever. It’s like they make it impossible to watch shows how bad this is