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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Playback Issues | |
| New York City |
Buffering | |
| Walnut Creek |
Sign in | |
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
| Santa Clara |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Guardian of the Gray(or Grey in other places).
(@RSchiltJr) reported
@hbomax I have had intermittent buffering issues with #SnyderCut on and off. Is that a know issue?
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Miclain Keffeler
(@MiclainK) reported
@hbomax are you telling me my fiber internet can't stream #ZackSnydersJusticeLeague or are your servers struggling? I'm no expert, but investing in a platform that can scale might be helpful :) Hint: It's not my fiber internet
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Abdullah Oladapo
(@KungPowPuss) reported
@thomasav @Philjimeneznyc @hbomax I mean I can hate him and all but he still contributed to DC Universe and some of his work served as some inspiration for the movie.
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Kodiak Cleveland
(@ClevelandKodiak) reported
Watching the #SnyderCut of #JuaticeLeague & it’s really good I can’t help but feel that @hbomax dropped the ball by not making this a limited series Then doing an even bigger release of the whole movie put together afterwards
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A Vulcan Nerd Named T'ravis
(@travisjohnson) reported
@BritishCPA @hbomax Same! I detest the Whedon version, but this was good. None of the cheesy jokes or horrible CGI. It still had its problem (too morose for a large part of it), but I liked it!
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sliderwave
(@sliderwave) reported
Zack Snyder’s Justice League is nowhere to be found on my @hulu with @hbomax combo. This is a major disappointment. Any help would be much appreciated.
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Sick of Both Sides
(@LightTerry) reported
Hey @hbomax can’t tell if I hated Zack Snyder’s Justice league as much as the Joss Whedon’s or if I was just so aggravated that your streaming service sucks so much. Don’t advertise a movie your servers can’t support.
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Brian Savin
(@siwanoy) reported
@hbomax God help AT&T. Somebody please tell them to focus on building out fiber and wireless infrastructure and sell this looser HBO Max!
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PRINCE AKEEM
(@SJEthan89) reported
@ZackSnyder @hbomax Anyone having issues on HBO Max? Lagging and freezing. @HBOMaxHelp
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Kevin Skinner
(@KevinDontDance) reported
from
Queens, New York
@unprovokedsquid @hbomax Ah, I have problems with it on my PS4 all the time. Every other episode of @KeyAndPeele did the same thing, and often HD isn't really all that HD. Wonder Woman 84 basically looked like a good DVD. Netflix and Hulu look pristine, so it ain't the system.
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Alessandro 'Lex' 🎙 (JLUPodcast)
(@raveryn) reported
@HBOMaxHelp I appreciate you trying to help, but I'm pretty tech savvy. These are not solutions to my issue.
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Allen S. Popper
(@AllenPopper) reported
@ZackSnyder @hbomax It was a great Movie. Got up at 3am before “virtual work” to watch it.
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Timothy Alvarez
(@Father2Abby) reported
@IPossibillities @HBOMaxHelp Yeah, understandable. Glad I could help.
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Enero Bouie
(@superroe285) reported
@hbomax I've been trying to watch Justice League for 20 minutes the screens just black? Did we overload the servers?
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The Spooky Luke
(@Luke4982) reported
Hey @hbomax, your #Roku app won't play @ZackSnyder's #JusticeLeague. Please Fix this immediately! Ty!
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Dan Nedelko
(@NedelkoDan) reported
@ZackSnyder @hbomax You are a TERRIBLE human being for what you did to @GeeksGamersCom just disgusting.
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Z4RQUON
(@Z4RQUON) reported
@ZackSnyder @hbomax Can’t watch it in Canada without giving my money to Bell Canada, one of the most evil & soulless corporations our great nation has ever spawned. I’d prefer to pay you, the fine people who made it, to enjoy your work but I guess I’ll have to find it on an illegal streaming site.
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PRINCE AKEEM
(@SJEthan89) reported
PLEASE, FIX YOUR SERVERS!!!! Tryna watch #SnyderCut for the fifth time and it’s lagging like crazy!! @HBOMaxHelp @hbomax
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Joe the bartender
(@mai_tai_zombie) reported
@hbomax what’s the point of having this stupid service if all I get is this title can’t be played right now over and over. Get it together invest in better servers or something
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Stitch1
(@stitch1007) reported
@koreylindberg @hbomax I'm having the same issue. Trying to figure out if it's the movie or the app.
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C.J. Best
(@CJ_TheBest16) reported
@hbomax 8 ads in between a 4 hour movie for a paid app. Awful bruh
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The Spooky Luke
(@Luke4982) reported
Hey @HBOMaxHelp, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!
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The Spooky Luke
(@Luke4982) reported
Hey @hbomax, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!
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Hiro | Rest in power, DOOM #BLM
(@CO2Brilliant) reported
@HBOMaxHelp The servers are still down. Do you guys know when they'll be up again?
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Zac cooke
(@Zaccooke2) reported
@ZackSnyder @hbomax Hbo max needs to fix THEIR ******* STREAMING SERVICE!!..
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Vash
(@Vash2123) reported
I just finished JL & what a great film! Much better then how it was before & more! Same with the fix for B.v.S. Before I didn't care for the DCU.But after this I would love to see how this universe continues.@hbomax #ZackSnydersJusticeLeague #JusticeLeagueSnyderCut #JusticeLeague
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Michael Pool
(@PoolBoy57) reported
But @hbomax needs to fix their servers. Constant quality changes and buffering.
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coolranchcat
(@coolranchcat1) reported
@JaredLeto @snydercut @hbomax You were the worst part
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Sergio Bravo Jr.
(@SergioBravoJr) reported
@headgeek666 @ZackSnyder I wish I could watch it. Looks like @hbomax servers are swamped.
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Report UFO Sightings & Cops
(@ne1up) reported
@auradeluxe I'm salty over my mediocre internet speed and the fact that no matter how long I have something paused on @hbomax , like that movie about 20 minutes ago, it doesn't make any attempt to download the slightest bit and buffer. Bad joke, sorry.