HBO Max down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Playback Issues (29%)
• Sign in (20%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Hollywood	Buffering	17 hours ago
Bellevue	Buffering	2 days ago
Alpena	Buffering	8 days ago
Palm City	Buffering	8 days ago
Saint-Gildas-de-Rhuys	Crashing	10 days ago
Leeds	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis Kovach (@HlfBloodPrincss) reported 3 minutes ago

  @hbomax is the worst service ever experienced. Absolutely no security in their system. My account has been hacked three times in two days and they are unable to resolve my issues, eliminate my account or refund the fraudulent charges. Do not suscribe with them.

• 
  Micka (@codmikl) reported 3 minutes ago

  @JackChuffed @PegasusChronikl @hbomax It's nice to have the back story of ellie but damn... the whole episode ? Maybe it work on a game but it doesn't work as TV show. And I (as most people) saw that coming... I was bored the whole episode. I hoped there will be a lot of monster but nothing... pretty disappointed 😑

• 
  GaskinMan (@gaskin_man) reported 4 minutes ago

  @solar_cupcake @allinicole_n @hbomax I have loved every single episode, episode 3 most of all. Maybe find someone else to push your terrible advice and opinions on

• 
  🐈‍⬛🏡 (@t3ss3rct) reported 8 minutes ago

  @JohnnyBronx23 @TheLastofUsHBO @hbomax god is awful yes

• 
  Micka (@codmikl) reported 11 minutes ago

  @JackChuffed @PegasusChronikl @hbomax I havent even play the game and I know she was *******. The problem with "the dudebros" was their story was f*ckin long. More than half of the whole episode for almost nothing. Ellie being ******* is long but people say it's that long in the game too so can't say about that. 🤷

• 
  Tobgi (@MomenTobgui) reported 13 minutes ago

  @fantasyofAl @hbomax @Naughty_Dog Do you think they will fix the edit tho?

• 
  June (@doo_duh) reported 13 minutes ago

  @TheLastofUsHBO @hbomax Never played the game.. but still decided to give this series a try. Wow… without a doubt the worst series I’ve ever watched. Bad writing. Bad dialogue. Boring zombies. And terrible casting! Whoever hired Bella should be fired asap.

• 
  Rodger (@coloradoeskimo) reported 15 minutes ago

  @hbomax PLEASE watch our terrible show! No one is watching it, we'd really like 5 or 6 people to see it!

• 
  Dark Satanic Mills gbmills ohai social (@Bosko_DePompo) reported 16 minutes ago

  @hbomax your service has dropped in quality in the past 12 months. old stuff isn’t there, and the new content is shoddy and looks like bad netflix or hulu.

• 
  Virginia Gentleman (@bravebulldog13) reported 18 minutes ago

  @hbomax That show is horrible plain awful.

• 
  Sergio.Urena (@sergiourenam23) reported 24 minutes ago

  @TheLastofUsHBO @hbomax The worst episode of the season! 2 teens playing stupid in the mall for 50 minutes...really HBO?

• 
  Tom4Tom (@TheTom4Tom) reported 26 minutes ago

  @hbomax @TroyBakerVA @Neil_Druckmann Your app is terrible

• 
  Felix Johnson (@FelixJo14331168) reported 26 minutes ago

  @aidanstach_16 @TheLastofUsHBO @hbomax Terrible episode = opinion Terrible acting? Objectively wrong

• 
  blue ink (@scramboring) reported 26 minutes ago

  @hbomax Weakest episode so far. Not terrible, but I could only think 'did they shoot the guy who wrote the romance of episode 3?', because the chemistry is weak and the pacing is off. I did like Ellie's character writing, though, and I will admit that it served her characterisation well

• 
  Ed (@edciting) reported 28 minutes ago from Phoenix, Arizona

  Why is the @hbomax interface so laggy relative to @netflix or @hulu ? Terrible user experience.

• 
  𝐀𝐝𝐢𝐭𝐲𝐚.💀 (@IndianGabrru) reported 31 minutes ago

  @TheLastofUsHBO @hbomax one of the most terrible and boring episodes i have ever watched🤢

• 
  Dice Panda (@SEGamingReport) reported 31 minutes ago

  @hbomax Worst idea since Scrappy Doo

• 
  BurnszyBhoy🦆🔥 (@BurnszyBhoy) reported 34 minutes ago

  @TheLastofUsHBO @hbomax Worst episode yet, boring and forced. Where episode 3 was beautifully written and acted. In 7 nothing happens, expect the complete disregard of noise or light to bring guards or zombies. Thankfully a zombie comes late but still comes to put out of our misery.

• 
  Rodger (@coloradoeskimo) reported 36 minutes ago

  @RyanMarino @hbomax HBO: PLEASE watch our terrible show! No one is watching it, we'd really like 5 or 6 people to see it!

• 
  Jess Harris (@JessCO2468) reported 39 minutes ago

  @HBOMaxHelp your service is out in Denver!! Please help!!

• 
  Nobody (@NobodyCaresFace) reported 39 minutes ago

  @rebubli @TheLastofUsHBO @hbomax It’s the worst part of a game dlc

• 
  grace (@incorrigibletoo) reported 40 minutes ago

  very nasty work @hbomax

• 
  PascoKurt (@PascoKurt) reported 42 minutes ago

  @hbomax Worst show to date on HBO and there have been some stinkers

• 
  Dar ta (@darrenj02173158) reported 50 minutes ago

  @TheLastofUsHBO @hbomax That was the worst episode so far.

• 
  desertdog (@Desertdog11brav) reported 52 minutes ago

  @TheLastofUsHBO @hbomax This episode is awful!

• 
  Lacey Power (@LaceyAPower) reported 53 minutes ago

  @hbomax is the WORST streaming service. You have add on 5-10 minutes of buffering each episode.

• 
  Kent Wayne (@KentWayne94) reported 54 minutes ago

  @Big_P1mpin @TheLastofUsHBO @hbomax This episode thing happens in the last of us game. The left behind DLC. I don’t see the problem. People who didn’t play the game needs to, it’s a copy of that

• 
  Mike Kowal (@mikekowal) reported 57 minutes ago

  Hey @HBOMaxHelp I downloaded some things before I went on a plane yesterday, even tested them to make sure they worked but when I got on the plane the app said I need an internet connection. So something is not working right as the point of downloading is to watch offline...?

• 
  Waverly (@TheLoneSaxhleel) reported 59 minutes ago

  @aidanstach_16 @TheLastofUsHBO @hbomax Terrible acting yet still gets paid more than you 💀

• 
  Tobias (@hahahouser) reported 59 minutes ago

  @SchmittNYC @TheLastofUsHBO @hbomax You work for a network that sounds like it was made up for a video game so I guess you would know.