1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 24% Buffering (24%)
  • 23% Crashing (23%)
  • 14% Playback Issues (14%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 2 days ago
Frontonas Video Quality 4 days ago
Montpellier Playback Issues 13 days ago
Tijuana Crashing 15 days ago
Le Teil Playback Issues 16 days ago
Sainte-Marie Crashing 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • RobMcCraw
    Rob Mac (@RobMcCraw) reported

    @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

  • matt_ixxi
    The King In The North 🍉 (@matt_ixxi) reported

    @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

  • DylanLa27071073
    Dylkey (@DylanLa27071073) reported

    @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • denlucasfromnyc
    man without fear (@denlucasfromnyc) reported

    @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • MrChrisMetler
    CM (@MrChrisMetler) reported

    @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

  • callumlyal73631
    CL Art111 - freelance traditional artist (@callumlyal73631) reported

    @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • uhavefckinguno
    Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported

    @hbomax why are you always down bro? I pay YOU to work FOR ME

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

  • Byron1970
    Byron Phillip (@Byron1970) reported

    @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

  • HiMyNameIsTL
    イレ (@HiMyNameIsTL) reported

    @hbomax help

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • South_Star__
    South Star (@South_Star__) reported

    @JamesGunn @hbomax This looks so ******* terrible.

  • Magilla_Smash
    SCM_Magilla (@Magilla_Smash) reported

    @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

  • BTStreleckis
    Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported

    @hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?

  • GreenSwag24
    GreenBean24 (@GreenSwag24) reported

    @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

  • brandon_smotek
    Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported

    Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

  • OGCrimsonJester
    ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported

    @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

  • matteberfluser
    Benjamin Ditka Johnson (@matteberfluser) reported

    @hbomax Wow, this looks awful!

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • mrmightyrezz
    Project Might E. Supreme (@mrmightyrezz) reported

    @hbomax This is an apology for the awful marketing until now

  • johnrawrallday
    Johnrawrallday (@johnrawrallday) reported

    The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

  • HALA07MADRD
    Bob Loblaw (@HALA07MADRD) reported

    @JamesGunn @hbomax This looks awful

  • k2m_10210
    AZGirl (@k2m_10210) reported

    @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream