1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 39% Sign in (39%)
  • 30% Buffering (30%)
  • 18% Crashing (18%)
  • 11% Playback Issues (11%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Rockford Buffering 4 days ago
Pont-Évêque Crashing 5 days ago
Kīhei Buffering 5 days ago
Lille Crashing 7 days ago
Salon-de-Provence Buffering 7 days ago
Shawnee Crashing 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ishnateh
    Chief Rocka (@ishnateh) reported

    @hbomax fix your stupid app

  • Brodyxking
    Big Bad Brody King (@Brodyxking) reported

    @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

  • apwbowdon
    Alan Williams (@apwbowdon) reported

    A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

  • k2m_10210
    AZGirl (@k2m_10210) reported

    @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

  • MeaganSGuidry
    Meagan Guidry (@MeaganSGuidry) reported

    @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

  • DFWsMrFantastic
    Mike MacCormick (@DFWsMrFantastic) reported

    Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

  • HiMyNameIsTL
    イレ (@HiMyNameIsTL) reported

    @hbomax help

  • NedPepper09
    Ned Pepper (@NedPepper09) reported

    @hgtv @hbomax HGTV should end your programs are terrible.

  • HALA07MADRD
    Bob Loblaw (@HALA07MADRD) reported

    @JamesGunn @hbomax This looks awful

  • Rockford_619
    masazoAEW&WWEfun 🦄 (@Rockford_619) reported

    @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

  • MelanieJoi03
    CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported

    So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

  • 123griswold321
    🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported

    @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

  • DylanLa27071073
    Dylkey (@DylanLa27071073) reported

    @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • The_Mr_Erik
    Erik F. (@The_Mr_Erik) reported

    @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

  • BloodOfGermany
    Bruv-Meets-World (@BloodOfGermany) reported

    @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

  • michaelbrandorg
    Michael Brand (@michaelbrandorg) reported

    @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

  • MoffattDamon
    Damon Moffatt (@MoffattDamon) reported

    @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • pompeyblue_D
    pompey blue (@pompeyblue_D) reported

    @AdobeWFACup @footballontnt @hbomax And awful half for the awful lines person but will get away with it chelsea should be 2-0 change him/her for the second half

  • kimicaraz
    finnie (@kimicaraz) reported

    @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

  • heisenberg187
    Erik Lamoureux (@heisenberg187) reported

    @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...

  • Jack_Box_2026
    JackBox (@Jack_Box_2026) reported

    @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

  • MattLovesVinyl
    Matthew (@MattLovesVinyl) reported

    @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

  • Ansrolly
    ANAS THE ELITE 🇵🇸 (@Ansrolly) reported

    @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

  • GeneStoker
    Gene Stoker (@GeneStoker) reported

    One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.