HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (35%)
- Crashing (25%)
- Buffering (20%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 3 hours ago |
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Sign in | 20 hours ago |
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Sign in | 14 days ago |
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Video Quality | 17 days ago |
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Playback Issues | 25 days ago |
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Crashing | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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lucas (@notactua11yluca) reported@DANsplained0 @hbomax while you r there, can you please fix ******** *** subtitles too? They are unusable and cover most of the screen😭
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Brandon. 🏳️🌈 #TeamAkeria #***** (@brandon_smotek) reportedCan you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account
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Johnrawrallday (@johnrawrallday) reportedThe @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.
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Justin (@JustinReddeviI) reported@hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.
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CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported@hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again
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Bad Tiger 😃 (@Timme_The_Tiger) reported@hbomax Every time I’m spammed with this trailer, & it’s ungodly too often, it reaffirms I will never have hbo again in my life! Even if you managed to somehow fix the **** you did to destroy the Sopranos years ago. You’re direct tv now, can’t figure out why no one wants you!
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Jason Green (@JasonGreen464) reported@HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?
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JohnCB500 (@JohnCB500) reported@hbomax @bikesontnt I need help to connect to the stream
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PrincessNab♉️ (@TheNabilaKhan) reported@HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!
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Erik Lamoureux (@heisenberg187) reported@hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...
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Damon Moffatt (@MoffattDamon) reported@hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!
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Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE
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Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported@hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.
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GeorgiaBoy431 (@GABoy431) reported@jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working
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Dave Holland (@DaveH88987147) reported@WabySigma @TNTSportsUS @hbomax fix your app
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Martin (@bramblemartin) reported@hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service
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SlopOfTheJalop (@SloppyJalopy5) reported@RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal
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Ron Warren (@RonWarren72943) reported@hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!
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King Stock (@KingStock69) reported@hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers
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Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
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Bekou Movies (@bekoumovies) reportedAfter having it for almost 3 months I cancelled @hbomax as its One of the worst streaming services of all time , the movie library is beyond **** and you can’t find a lot of the good WB movies anyway It doesn’t even have the Batman animated series or even looney tunes , It Doesn’t have BvS extended cut or a lot of the other DC movies , Absolute ****** steaming service
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brooke byrne (@brooke_byrne) reported@NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time
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Bobby (@Swervesshouse) reported@AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!
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King Stock (@KingStock69) reportedwhy does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks
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Slippyfireblood87 (@Firebloodjrb) reported@HouseofDragon @hbomax Cool my issue is the characters are mostly dull
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Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.
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kp (@pmsawyers) reported@Chameleon777771 @hbomax the way you always have the worst takes is truly astounding
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JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
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SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported@AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.
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Stu Wright (@StuW87) reported@hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.