Is IG down?
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
-
Website (65%)
-
Login (23%)
-
Trading platform (10%)
-
Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn |
Trading platform | |
 Milan |
Trading platform | |
| Neuss |
Trading platform | |
 Valencia |
Trading platform | |
| Milan |
Login | |
 Agen |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
papergain
(@paperlossforev1) reported
@tozzer121 @IGcom Down since 2.30pm. Total shambles. Have they any liability for losses?
-
Jarkko Havas
(@jarkko120) reported
@IGClientHelp @milbshake How can the status page be all green when many people including myself are not able to access the platform? This seems to be a persistent issue over most days this week. What is the cause and what are you going to change to avoid it going forward?
-
wakawaka
(@gamerti44700836) reported
@IGcom how about sort out your connection i cant connect! WTF is going on!?!?!?!?!
-
Kamar Khan
(@k_u_i_khan) reported
@IGClientHelp WTH happened? 3 Days in a row? Why cant you fix your platform?
-
Robert Tomic
(@RobertTomic) reported
@IGcom System down again, 3rd day in a row😡
-
Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp IG trading platform is down?!?
-
JohnBoy
(@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????
-
manpreet johar
(@59snoopy) reported
@IGClientHelp once again no service on your platform 🤬🤬🤬 What the hell is going on???
-
Matthew Skelton
(@skeltz87) reported
from
Romford, England
@IGClientHelp your platform is down and can’t make trades please help
-
Lumyus
(@lumyus) reported
IG down 3rd time in a week within 2 minutes of US market open. Got back working. Then shut down within 2mins of B period opening. Truly unacceptable. It's not as though they currently let Retail trade Bitcoin or GME, anyway. Balancing themselves before letting us in? 🤔 @IGcom
-
zFI
(@ZhufengL) reported
@IGClientHelp crash today again!!!!!!!!!!!!!!!!!!!!!!!
-
SniperTrading
(@Hillz_B) reported
@IGClientHelp Fix your platform or move my funds elsewhere
-
BGP
(@getcakedBGP) reported
Nearly an hour into US trading session and @IGcom still down.
-
Thibault Salomon
(@Tcs1061) reported
@milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?
-
Alex
(@thewinelake) reported
@IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.
-
Thibault Salomon
(@Tcs1061) reported
@IGClientHelp Down again at the US open - third day in a row? I've lost count...
-
Samuel
(@samuelday_) reported
@IGClientHelp you’re app is down.. again.
-
howihjr
(@howihjr) reported
@IGClientHelp Guys?? this is a joke? answer the phone? any help? WHAT ARE YOU DOING??
-
DM
(@Biggreencandle) reported
@IGClientHelp platform down again ??!!!!
-
Ollie
(@JustOllie2015) reported
@IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!
-
andrew michaelides
(@andrewmichaeli8) reported
@TheFCA you need to investigate @IGClientHelp you can not close any positions and then there platform went down . Compensation for all customers I am losing hundreds of pounds this has to be illegal
-
shcoin
(@shcoin3) reported
@IGcom you’re screwing us in the backside with no lube. Like wtf!? You either do spread betting and share dealing or you don’t. Can’t even log in smh
-
Haymo
(@Haymo32877338) reported
@IGClientHelp Your platform when down when I had to close a position in profit, now I'm $70 down! Ridiculous! Who is going to cover these costs????
-
Akash Lagad
(@akashlagad90) reported
@IGcom IG this is ridiculous, I am unable to access my stocks and money on mobile or PC. This has gone on far too long now for 3 days - We have a reddit thread and are going to rally legal action unless you can fix your platform. This is bull **** - you are holding our money!
-
wakawaka
(@gamerti44700836) reported
@IGcom why are you down?????? you are costing me money this isnt right!
-
wakawaka
(@gamerti44700836) reported
@IGcom IG is down FFS! PISSED!!!
-
Fantasy Football Down Under
(@FF_DownUnder) reported
@IGClientHelp why are you down?
-
Mo
(@tooshrt) reported
@Goonsy7 @IGClientHelp Completely down. Unreal.
-
andrew michaelides
(@andrewmichaeli8) reported
@TheFCA What if @IGClientHelp just shut down platform abs stop you selling positions. Are we covered then ? You could not sell anything on any stocks then the whole system crashed
-
Keith Ellis
(@KeithEllis84) reported
@IGClientHelp Sort it out IG - You're starting to look as budget as RH! Let us login already.