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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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AIM Raider
(@aimraider) reported
@IGClientHelp broken again 🤯
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Callum
(@Callump01) reported
@IGClientHelp Your login is down, in addition your trading desk phone number for existing clients just disconnects as soon as you press '1' on the menu. What is going on? You're losing your clients money...
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Alex
(@thewinelake) reported
@IGClientHelp Do we think this might be a DDoS rather than bad platform design?
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gin&tonic
(@Woodysue) reported
@jaws321 @IGSquawk @IGClientHelp It's awful!!
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Shanna
(@Shanna65180032) reported
@IGClientHelp Platform is down!!!!
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PJ
(@JPJAUST) reported
@IGClientHelp Every day same issue, its overload, IG cannot handle the load. Its totally unacceptable
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StonksOnlyGoUp
(@StonksGo) reported
@IGClientHelp Your **** is down, fix it.
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BeingMen
(@XYChormo) reported
@IGClientHelp @milbshake What a bunch of liers! Saying service "Degraded" and Web and Mobile "Operational"
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Richard Mans
(@RichardMans1) reported
@IGcom IG is down FIX THIS SHITTTTTTTTTT
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Notgoodatthissharestuff
(@Notgoodatthiss1) reported
@IGClientHelp Is there an issue with your website this afternoon?
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MBTrading
(@MBdaytrading) reported
Now your phone lines not working ! @IGSquawk @IGcom disgraceful
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changsen wu
(@changsenwu) reported
@IGClientHelp your system is down again! Third day in a row at US cash open while phone line is jammed. This is really unacceptable
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp platform conveniently down again !!! 3 days running you’ve locked us in trades
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J W
(@JohnGWelsh) reported
@IGClientHelp @IGcom joining the global corruption and shutting down their platform!
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K
(@toozies222) reported
@IGClientHelp I can’t log in and if I do get in it it can’t load my portfolio via my mobile app? Not an investment trading service I would expect. Please help.
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Jason Nicholls
(@jas251068) reported
@IGcom Website down again , what a dreadful , shambolic outfit you lot are. I sincerely hope you have your operating license revoked.
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bagman
(@bagm4n) reported
@IGClientHelp you are ******* me in the *** with your outage, just so you know.
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Dazzle
(@afrodazzle) reported
@IGClientHelp Can't close my trades, wtf is going on
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Rajan Singh
(@raj1547) reported
@IG_Singapore First fix downtime durung critical hours..#ig @IGcom
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PITT
(@PITT21156447) reported
@IGClientHelp IG screwing us normal folk again by helping out the big hedge funds, taken the system down again today and they still dont care on impact. I hope someone does take legal action here as this is unacceptable and should be considered illegal.
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is not working and customer service cuts me off! Can someone please respond????
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Chris Westley
(@Chris_Westley) reported
@IGClientHelp when can we expect to be able to place trades on the Dow around market open again? Numerous times this week I have not been able to enter a position within 30 mins of the open due to an 'unexpected error'
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Rahul Nayar
(@Rolly_88) reported
@IGcom No surprise, would have gone long that IG was going to be down at 2.30.. always the retailer client suffer.. #joke
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NoPe
(@NorthernPerreh) reported
@IGcom Any chance you can fix your platform? To anyone else, got any recommended alternative trading platforms that won't let you down?
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Li Li Huang
(@foxy_huang) reported
@IGcom Your system is down, I am unable to trade at all. Your customer service cuts me off. What is going on?
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Elite Soldier
(@ESInvesting) reported
@IGcom GET YOUR ******* SERVER ONLINE RIGHT NOW! WILL NEVER USE YOU AGAIN YOURE LOSING ME CASH COULDNT LET ME BUY YOURE JUSR LIKE ROBIN HOOD GO **** YOURSELVES
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Ollie
(@JustOllie2015) reported
@IGClientHelp How about offering a ******* basic service so we can actually login??!!
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Jimmy Murphy
(@Jnaddtrading) reported
@IGClientHelp What seems to be the issue today ?
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WillH
(@Smildone56) reported
@IGClientHelp Hi, your server is struggling now for the 3rd day in a row at the US open. I haven’t been able to get into my SB or ISA account with you for 30 minutes. What are you doing to resolved those?
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Luke Foster
(@lukemfoster) reported
@IGcom Smart thinking.... if your system is down people can't buy gamestop/AMC ... you managed through the whole pandemic... but when hedge funds and rich c***s money is at stake your system magically ***** up.