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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (78%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Southern Trader
(@SouthernTrader4) reported
@blacgold76 @IGClientHelp Yep . Last two days kept shutting down around 2 pm when it was extremely volatile in markets . Not good enough
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Rob King
(@rob_king) reported
@IGcom If you block/cap buying you’ll be sued like @RobinhoodApp ...Our money, our investments. We’ve all signed the “capital at risk” forms. This is a bad day for IG for even mentioning this.
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taus
(@tausmanon) reported
@IGcom How come after betting on a stock the stock is going down and after closingthe bet the stock is going up? Can someone answer to my question
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Weasel IPA
(@WeaselIPA) reported
@IGClientHelp down again.
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wwwsahiphopcoza
(@wwwsahiphopcoza) reported
@IGcom @IGClientHelp **** you guys! Why you halted $SNDL ? That **** is illegal!
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Richard Eastwood
(@pistachiorich) reported
@IGClientHelp Anyone know of a UK platform that wasn’t down today. I tried to exit my position with IG but no such luck. I could exit when it dropped though. I’ve heard @CityIndex was fine? @AJBellYouInvest how did you fare. Will IG honour my exit?
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Ady Thompson
(@adythompson) reported
@IGcom Shame we couldn't trade AMC at certain times over the last 24 hours, no issues when the priced dropped though 🤔
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AndY B
(@Bowen85AI) reported
@IGcom @wallstreetbets_ @chamath #amcstock #AMCtothemoon. locked out of AMC trades with god knows how many other people. could not buy or sell. need support.
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Equity Investments
(@EquityInvestme2) reported
@gju @IGcom Terrible service probably violating their own Terms and Conditions. Please seek recompenee with Financial Ombudsman Service and file a complaint with @TheFCA Enough is enough of this shoddy service.
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Tommy Rot
(@TommyRot10) reported
@IGClientHelp Are these issues now over? Your contact us number tells callers to go away unless they want to trade. I believe the IG trading platform is miscalculating the value of my holdings. It's significantly below the figure I reach when I calculate it. No phone support, so can you help?
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Reddit Trading UK
(@reddittradinguk) reported
@IGcom its US opening bell and as usual IG is down...poor service
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The Hopeless Trader
(@HopelessTrader1) reported
@IGcom Don’t go down the route of Robinhood. Stop pausing trading. Halting the buying of a trade and only letting them sell is pure market manipulation and you only have to look at what’s happening with Robinhood, I’ll be surprised if the two co-founders don’t go to prison
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Mayur
(@MAYURKOTECHA1) reported
@IGClientHelp @IGcom Logging in is very hit and miss. Platform is erratic and unstable. Any reason for this?
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Paul
(@pjensh91) reported
@GerberKawasaki No problem buying on @IGClientHelp igmarkets either
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Jason Nicholls
(@jas251068) reported
@IGClientHelp Can’t see live positions on chart now , shambles of a service.
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Ben Hallam
(@Hallam_Benjamin) reported
@IGcom hey IG, any chance you could maybe not let your service crash at market open every day?
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Dominic hawkes
(@domhawkes) reported
@IGcom Once again having problems logging in 😖😖😖
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Andy
(@Blowster85) reported
@IGSquawk @IGClientHelp **** you IG This is the 3rd day in a row your site is ****** when US Markets open How is anyone supposed to trade anything. Joke
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Richard
(@RichofYorks) reported
IG down yet again. The service is becoming a joke. I need a better provider. @IGClientHelp @IGSquawk
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sebastianm
(@picfwd) reported
@IGcom @IGcom disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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Claudiu Hoban
(@ClaudioHoban) reported
@IGClientHelp Only opened trading again when it went down “coincidently”. What you did was illegal and you will be facing lawsuits. I have gathered evidence and screenshots of everything that happened yesterday and today.
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paulchapman
(@paulchapman) reported
@IGClientHelp you Australia 1800 number is not working? Are there any issues as we have a technical issue and need to speak to someone
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shabak
(@shabakNuke) reported
@IGcom Its not your fking problem innit? Why did u stop trading yesterday on dip (120usd)? To sell it to hedge funds? I am looking for anyone else that was affected and maybe legal action to be taken against you. YOU HAVE ILLEGALLY STOPPED PPL FROM TRADING MULTIPLE TIMES!!!!!
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SEDFESDFJK
(@sedfesdfjk) reported
@thetaatthemoney @IGClientHelp I got logged out and now unable to log in, you're having this issue also?
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sebastianm
(@picfwd) reported
@IGcom IG disabled trading on Gamestop and AMC in exactly the critical moment (on second) when Robinhood closed down the option to buy. This caused GME and AMC to crash and IG is part of that.
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Chris McStill
(@SeasideChris) reported
@Woodysue @IGSquawk @IGClientHelp Terrible. worse for me than previous days.
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aussieg
(@aussieg7) reported
@IGClientHelp Your customer service line is disconnected. Not a good look. I get you are overwhelmed with complaints but you guys need to fix this asap. The platform crashed multiple times last night costing people money.
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shabak
(@shabakNuke) reported
@picfwd @IGcom Excactly, what can we do? I have recorded sessions, this was on ath and on dip as well. Total manipulation!!!!! What will be next? They will take away shares we own and give it to hedge funds - so they can cover naked shorts? Worst broker....
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Fludar
(@radulf36) reported
@IGClientHelp Down again this morning? Seriously?
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onlytrading
(@trade4Evr) reported
******* IG down again @IGcom @IGSquawk