IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 07/05/2025 17:45

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (60%)

    Trading platform (60%)

  2. Website (30%)

    Website (30%)

  3. Login (10%)

    Login (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyMunich Trading platform
GermanyLeer Login
AustraliaBrisbane Website
GermanyLeer Trading platform
GermanyLeer Trading platform
GermanyLeer Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Hickbcfc J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

  • MrFord89 Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • trader_nomad Trader nomad (@trader_nomad) reported

    Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

  • andrewdc208 Andrewdc208 (@andrewdc208) reported

    Anyone else's @IGcom Desktop being insanely slow, or is it just me?

  • Heetan001 Heetan J (@Heetan001) reported

    @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

  • MattySP500 Matt (@MattySP500) reported

    @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

  • bobfromthebell bobfromthebell (@bobfromthebell) reported

    @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

  • Les_NortonAU Les Norton (@Les_NortonAU) reported

    @englandcricket @IGcom i still think hes sitting down when hes standing up

  • Stevenrowe25 Steven Rowe (@Stevenrowe25) reported

    @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

  • TheWelshBull Geraint Morris ⚡️🔋 (@TheWelshBull) reported

    @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

  • Atharcrypto ATHAR (@Atharcrypto) reported

    @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

  • its_fundamental fundamentally its a bargain (@its_fundamental) reported

    Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

  • rbaylis256 richard bayliss (@rbaylis256) reported

    @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

  • CarlRambo2025 CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • SunalotS Saul Adom (@SunalotS) reported

    @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

  • _ToTheTick To The Tick Trading (@_ToTheTick) reported

    @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

  • JibbaJabb Jay J (@JibbaJabb) reported

    @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

  • radiodandy75 Deanna LeCoyte (@radiodandy75) reported

    @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

  • kshames Kevin Shames (@kshames) reported

    @IGClientHelp please can you fix the data on Monster ($MNST) for the share split

  • jeffalan2112 John Dow (@jeffalan2112) reported

    @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

  • Naser45613500 Naser (@Naser45613500) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • Woodywudpeck gin&pinklemonade (@Woodywudpeck) reported

    @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop

  • sayed_sikaa3 Ahmed Mohamed (@sayed_sikaa3) reported

    @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

  • numann14 NNNuman (@numann14) reported

    @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

  • Mers98 Mercedes Alfon (@Mers98) reported

    @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

  • bigrooke85 richard rooke (@bigrooke85) reported

    @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

  • thedarkonexx JB (@thedarkonexx) reported

    Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated

  • DavidFl74160780 David Fletcher (@DavidFl74160780) reported

    @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

  • boisy12uws kris b (@boisy12uws) reported

    @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}