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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (69%)
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Website (15%)
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Login (15%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky
(@RickyToddz) reported
@IGcom You mean they’ll be reviewed if the price comes down!! Sickening that you use interruption to poor service to not allow new positions, but whats worse is if your in a position you need 100% margin!! Shocking! A lot clients will leave you for this @TheFCA hope your monitoring this
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Rieces Wierder 🇭🇰 🇬🇧🧶📿⚔️🚀
(@WeirderRieces) reported
@IGcom The FCA have already said they are watching for this and will crack down.
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CryptoChris
(@CryptoChrisBTC) reported
@IGcom But your allowing sales! You disgust me! Another customer gone. I expected more.
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daddy was a bank robber but he never hurt nobody
(@rossmalyon) reported
@IGcom you have just proper ****** yourself like RH. The Internet does not forget. Reddit, p&d communities and countless other collectives will have fun with you now. Bad move dudes.
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Davidb
(@dbarbour100) reported
@IGcom IG - Why does banning the buying of Gamestop and AMC shares prioritise the service you give to your clients ?. All you're trying to do is protect the shorters. I will seriously consider closing my account if you can't explain, and hope others do also.
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Over and Out
(@AntiNattProUK) reported
@ftweekend you ran a story today about wallstreet bets. Today IG has done a @RobinhoodApp and shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. Anybody know a willing UK Class-action lawyer? @IGClientHelp
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David Krupski
(@kruppers) reported
@IGcom Rubbish. Either you have a collateral problem or you are manipulating the market for bigger players. Which is it?
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Bazinga Smith
(@bazinga_smith) reported
@JohnRoycroft @IGcom Just saw India banned crypto (again)... That will be the next thing they clamp down on.
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LovetheGOAT
(@GLOATofGOAT) reported
@TradesDemon @IGcom Basic membership is £9.99 a month and you get £7.99 credit back every month which valid for 3 months. Commission is £7.99 for share dealings. But if you pay £19.99 a month you still get £7..99 back and commission goes down 3.99 for UK & 4.99 for USA. SIPP is the same.
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Deborah Elliott
(@Deborah14397938) reported
@IGcom Well, at least you are bold enough to admit that this is illegal and that you willingly violate SEC rules to make it rich off my hedge funds and will limit my income over it. Sorry, but may pull out ALL my money over this issue
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Dazzle
(@afrodazzle) reported
@IGClientHelp What other service should I move to? Can't stay with IG after this...
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Adam Jacobs
(@Run_lumpy_Run) reported
@IGcom blocking purchases and allowing sells from private investors is attempting to drive the price down. The number of brokerages doing this to help hedge funds out their shorts is clear market manipulation. There was a class action suit against robinhood because of this...
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IFS Scotland
(@cbifs) reported
@IGcom If you want to see volatility have a look at bitcoin. IG platform copes no problem.
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PI_bloke
(@neverton_29) reported
@ZaksTradersCafe As a potential new IG client perhaps they could just answer my email to their new customer email sent last Tuesday? Seems to be nothing but complaints on here however so maybe I should go elsewhere @IGcom
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SJ - AKA Sexy Beast
(@jo94754844) reported
@RyannWills @IGcom I think they are all a bit **** frankly . I havnt had to many issues with HL but I thought 212 were the better option
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Bazinga Smith
(@bazinga_smith) reported
@RwKipz @IGcom Just sent them an e-mail. Already put in a complaint to FOS about Trading 212.
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Habib El Amiri™
(@LongTradeBrain) reported
@IGcom Can you please explain to your existing customers why your platform was unreliable last week? Can we expect this to happen again? I don't own those tickers myself and I don't understand why was your platform down because of this.
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J
(@sales_and_ecom) reported
@IGcom So you’re preventing free market trading and chose a direction to allow customers to trade? Pretty sure that’s known as market manipulation. Will be reporting to the @TheFCA You’ve also lost a customer.. 👍🏼 no different from #RobinHood
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Julia
(@LilJulesSwoops) reported
@IGcom Bad move.
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Deckard
(@deckard6_6) reported
@IGcom How disgusting. At least u have showed ur true colours. You only want to help out your fellow elite rich hedge fund friends, you don't want the little retail traders to win. I will close my IG account and never use you again. We are not stupid and wont swallow your justifications
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Demon Trades
(@TradesDemon) reported
@GLOATofGOAT @ImpotentSnark @IGcom Majority of my trading is RV, RSI and 9 EMA based. But if they are able to buy and sell AMC and GME I will have a look. Just seen 212 is not allowing in new customers at the moment. I have stock in both GME and AMC with IG luckily I own it so no liquidity issues.
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Over and Out
(@AntiNattProUK) reported
@afneil do you care about UK retail investors getting screwed? Today IG has done a @RobinhoodApp and without warning shut down its customers from trading in $AMC and $GME stocks. Only option left for some customers is to sell at a loss. @IGClientHelp
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Xi Jinwing
(@JinwingXi) reported
@IGcom Disgusting level of manipulation. IG and hedge funds have been caught with there pants down and the clearing house isn’t having any of it... Keep screwing the little guy IG. Call me when YOU get margin called.
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Anthony
(@Anthony22102154) reported
@IGcom All of a sudden you lose money and give a ****. **** you.
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Whoscbsdomo
(@Whoscbsdomo) reported
@IGcom & how are you prioritizing the service you give existing clients if existing clients can’t buy what they want ? Unless I misunderstood what was wrote ? Prioritizing my needs is making sure I’m able to buy whatever I want at whatever price as long as I can afford to. “ TRY AGAIN!
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Jeremiah Von Poppleton III
(@JemPoppleton) reported
@IGcom I can certainly see the point, the responsibility for stability of the platform as a whole is much more important than the restriction of two equities. Its likely your systems detected the traffic flow as a DDOS attack and started rejecting any other api calls made to it.
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Ryan Wills
(@RyannWills) reported
@jo94754844 @IGcom Good job you don’t! Absolutely woeful to say the least, Trading212 has been down as well 🙄🤭
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Yeetbread
(@YeetBsbakery) reported
@granty3333 @IGcom Yeah well it’s not their decision of when I can buy and sell with my own damn money.
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Esoteric Chaos
(@Esoteric_Chaos) reported
@IGcom Tossers. In bed with the suits just the same as ROBBINGHOOD. It’s of for your retail crowd to lose money but not your rich pals eh? You deserve every single customer of your trading platform to close accounts
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David Fajardo
(@dfajardito) reported
@IGcom So which broker in the UK folks? Once this is done I am closing down. @FSCS I dont think putting margins up to already opened stocks is a good conduct.