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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Cook
(@DarrenC76665860) reported
@basedharry_ @englandcricket @IGcom Which game has Payne played? Yet Jordan plays time and again, we've only given these debuts because we are forced to, no issues after the Ashes Tour and it would have been the same 11/12.
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JamesTalkSport
(@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.
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Nigel BEES
(@NigelBa41254314) reported
@englandcricket @IGcom The worst test team in 30 years.
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Darren Cook
(@DarrenC76665860) reported
@englandcricket @IGcom Payne and Dawson must be pissing themselves watching Mahmood! I still think Mahmood will make a quality Test bowler though...
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ellynvannin.nft
(@Samira74514506) reported
@IGClientHelp I can access my dashboard but not "My IG" on @IGcom ? Was there a maintenance scheduled again? I didn't get an email at ~10pm gmt either so assuming its linked? Just want my stats from the week :) Ta, Sam :)
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Daniel heselden
(@DanielHeselden) reported
@englandcricket @IGcom Probably the worst bowling attack I’ve seen us put out. Embarrassing
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Equity Investments
(@EquityInvestme2) reported
@IGClientHelp @IGcom Can someone please tell Tech support that Trade History downloads are coming out with blank data (AGAIN!)
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Edgar Rancore
(@Spread_Rancore) reported
It's unbelievable, YOUR problems with Spectrum MTF is still not fixed. Y'all excuses are always "you know Sir, with all this volatility..." 🤡🤡🤡 @IGClientHelp @IGItalia
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Jonny Meeson
(@JMeeson) reported
@englandcricket @IGcom I hate to be down on England players, but, Craig Overton? Really?
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Stu
(@minnesotastu) reported
@englandcricket @IGcom A truly awful team
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_Nick
(@NickyB_london) reported
@IGClientHelp Any issue with IG UK using MT4?
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Phil McCullough 🇮🇪🇳🇬
(@PhilMcC38) reported
@IGcom What is going on with your website and app? I’ve been trying to complete my application but it says “technical issues” can you please update us ??
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Steven
(@flyingscotsmn) reported
@IGClientHelp It’s only one share so@I guess not a platform problem. FYI it’s IAG
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Matty Nunn
(@MNunny91) reported
@englandcricket @IGcom That bowling attack must be up there with the worst we've ever fielded in a test match
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Please fix downloading trade history, excel files coming out blank! Last week trades were showing as SELLS but were actually BUYS! Shoddy service once again.
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Daniel Sio
(@DanielSio10) reported
@IGClientHelp why cant i withdraw my money into the same bank card i been using to deposit and withdraw? Emails never get answered. Please help!!! IG is feeling like a scam now.
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Equity Investments
(@EquityInvestme2) reported
@IGcom @IGClientHelp Seems to have gone down again - please fix. Downloading trade history I receive this... {"globalErrors":["error.server-error.bad-gateway"]} Whilst you're at it, please ALSO fix the return cell "% change" on watchlist for "GATC Gattaca" as its shown 0 for the past 2 months!
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Brando Flux
(@ephemeral_money) reported
damn. @IGcom platform is the ****. cant wait to lose all my money
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Daniel Sio
(@DanielSio10) reported
@IGClientHelp @sumantatrde Same here, ive already sent my bank statements to them by email that shows all thr details they need to verify yet they still wont allow me to withdraw. So frustrating. Calling is useless. Emailing is useless. Please help.
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Andrew Gunn
(@andrewgunn) reported
@IGcom has the WORST 2FA experience! You add the 2FA code to the end of your password 👀 What makes it worse is they don't tell you about this behaviour. I know that security gets in the way of convenience but this is taking it to another level. Gets me every time.
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stephen clewes
(@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp Why does Volume suddenly vanish from some indices (e.g. ASX & DAX) at 8AM AEST? Bit annoying when you have algorithms that use volume-based indicators on ProRealTime and then find the system shuts it down every day due to an error "insufficient data"!
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Steven
(@flyingscotsmn) reported
@IGClientHelp My charts disappeared yesterday from both iPad and iPhone. Any ideas on how to fix?
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stocks
(@fear6d) reported
@IGClientHelp i need ur help how long does it take to verify my account?
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Umut Korkmaz, CFA
(@UKumut) reported
@IGClientHelp Hi, is there a problem with your servers? I have been disconnected for the last 30 mins
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A1R386X
(@A1R386X) reported
@IGcom your price alerts aren't working on the #Android IG app, needs a fix.
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TW
(@twizzer31) reported
@IGClientHelp my trade history is not working properly; it says I’ve not made any trades but I know I have (in a particular period, last 3 days). Please advise
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Hùng Vũ
(@HungTheLoneWolf) reported
@IGcom I just opened a live account at IG UK. It seems that your service takes many days to process the new accounts. So I would like to ask how long you would take to approve new accounts? Thanks.
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Malcolm Boyle
(@nottm28) reported
@IGClientHelp What is going on with log in? I can only log in from one device at a time. If I log in on my ipda, my phone logs out - this is something new - and annoying - please fix it