IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 04/25/2024 08:10

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Website (72%)

    Website (72%)

  2. Login (26%)

    Login (26%)

  3. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyMilan Login
FranceAgen Website
BrazilSão Paulo Login
BrazilSão Paulo Login
BrazilBotucatu Website
BrazilItápolis Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • rickibarrett ricki barrett (@rickibarrett) reported

    @IGClientHelp platform down again 3 days in a row

  • MjMSquawk MjM Squawk (@MjMSquawk) reported

    @IGClientHelp @IGcom @ChrisB_IG Please sort out your platform, every day at 14:30 clients can't login or trade, really shameful for a big house like you not to be able to handle the volume? really frustating experience this week!

  • KrasimirBPetrov Krasimir Petrov (@KrasimirBPetrov) reported

    @IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.

  • NosyTrader Firoze K (@NosyTrader) reported

    @IGClientHelp Can't login to the platform at US open time for the 2nd time this week - sort it out IG!

  • Jupiter_Sphere Jupiter_Sphere (@Jupiter_Sphere) reported

    IG index not working wtf @igClienthelp @igcom @IGSquawk

  • photo_trotter marron (@photo_trotter) reported

    @IGClientHelp Platform is down again today, can’t close trades....

  • Tradethetrendco Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp AGAIN! 3 days in a row now I can't use your site at all or log in at the US Open how can this be possible or allowed? I have seen countless people tweeting the same over the last couple of days, really isn't good enough as a trading service!

  • Blowster85 Andy (@Blowster85) reported

    @IGSquawk @IGClientHelp **** you IG This is the 3rd day in a row your site is ****** when US Markets open How is anyone supposed to trade anything. Joke

  • Andmk75 Andrew 75 (@Andmk75) reported

    @IGcom why do I find your platform is down on all devices when the platform status web page says, "All systems operational"?

  • RichofYorks Richard (@RichofYorks) reported

    @FletchTheTrader @IGClientHelp Just tweeted the same. It’s a joke. Cost me quite a bit this week have IG. I need a better more reliable service.

  • Jerry5073 Jerry 507 (@Jerry5073) reported

    @IGClientHelp The app is down again.

  • radulf36 Fludar (@radulf36) reported

    @IGClientHelp @KrasimirBPetrov They are not fixed. Same issue this morning. Unacceptable - terrible backend! Your devs should be ashamed

  • kpasamd DB (@kpasamd) reported

    @IGClientHelp can’t login again!

  • tomverfin Tommy Vercetti (@tomverfin) reported

    @IGcom Please issue a statement on your brokerage being down this morning.

  • Dobbo761 Dobbo76 (@Dobbo761) reported

    @IGcom - second day in a row your platform has crashed on US open....what is the issue?

  • Woodysue gin&tonic (@Woodysue) reported

    Can't close any positions again @IGSquawk @IGClientHelp ..at least you're consistent with your dire service

  • RichofYorks Richard (@RichofYorks) reported

    IG down yet again. The service is becoming a joke. I need a better provider. @IGClientHelp @IGSquawk

  • reddittradinguk Reddit Trading UK (@reddittradinguk) reported

    @IGcom its US opening bell and as usual IG is down...poor service

  • SeasideChris Chris McStill (@SeasideChris) reported

    @Woodysue @IGSquawk @IGClientHelp Terrible. worse for me than previous days.

  • CardiffSupanova CardiffSupernova🌐 (@CardiffSupanova) reported

    @IGcom Down again Standard procedure

  • goonermozil _mozil (@goonermozil) reported

    @IGClientHelp fix your damn app

  • ChairmanTrader Chairman Trader (@ChairmanTrader) reported

    @IGcom YOUR PLATFORM IS DOWN AGAIN!!! THAT'S 3 DAYS IN A ROW THAT ITS CRASH ON THE US OPENING BELL. ONE TIME I GET DUE TO VOLATILITY BUT SURELY THIS WAS EXPECTED NOW?? @IGSquawk @IGClientHelp

  • domhawkes Dominic hawkes (@domhawkes) reported

    @IGcom Once again having problems logging in 😖😖😖

  • MBdaytrading MBTrading (@MBdaytrading) reported

    @IGcom down again !!! FFS SORT IT OUT

  • Hallam_Benjamin Ben Hallam (@Hallam_Benjamin) reported

    @IGcom hey IG, any chance you could maybe not let your service crash at market open every day?

  • FletchTheTrader Marc Fletcher (Fletch) (@FletchTheTrader) reported

    Yet again that piece of ******* **** IG is down again. ******* shambles clowns @IGClientHelp

  • trade4Evr onlytrading (@trade4Evr) reported

    ******* IG down again @IGcom @IGSquawk

  • MjMSquawk MjM Squawk (@MjMSquawk) reported

    @IGcom Same issue as yesterday, what is the issue with your platform??

  • rickibarrett ricki barrett (@rickibarrett) reported

    @IGcom platform down again 3 days in a row

  • spuddad1 Alex Mathew (@spuddad1) reported

    @IGClientHelp @milbshake 3rd day in a row you are down? whats happening?