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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Crazy Diamond 💎
(@Shineon14352) reported
@IGClientHelp completely useless - appalling customer service and total lack of interest. Will be moving investments away from them in New Year
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Gary Newman
(@GaryNTrader) reported
@IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).
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victor mcqueen
(@vmcq1002) reported
@IGcom There is a problem with the date of birth field, I have to scroll back to 1966, it won't let me enter manually will take ages.
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Thibault Salomon
(@Tcs1061) reported
@IGClientHelp I'm unable to download my statements to a csv file at the moment. The csv file is created but there is no data inside it. Do you know if a fix will be implemented soon?
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0xFFFE
(@ZosoGraffiti) reported
@profitseeker68 @IGcom What do you mean by cracking down???
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Ed Speed
(@EdsCricket) reported
@cricvizanalyst @IGcom It looks like he is straying down leg far more for left handers. I noticed he was bowling round the wicket to left handers on day 2, which imo is only going to increase the chance of the ball straying down leg.
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Sasuuni
(@Sasuuni) reported
@IGClientHelp Trying to download trade history reports and they are showing the direction incorrectly as sell rather than buy. Any way to fix this?
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Lukim yu
(@YuLukim) reported
@cricvizanalyst @IGcom And still wicketless with the worst economy rate of the date.
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Singh Dhillon
(@Dh11L0n) reported
@IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?
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G S A
(@AtLegSlip) reported
@cricvizanalyst @IGcom Hey Ben Bones shut down your useless tool that cannot work even with hindsight.
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alf 🍿
(@alfmather) reported
@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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PG Trading
(@PG_Trades) reported
@SirMoultrie @iG @IGClientHelp can you help with this?
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PG Trading
(@PG_Trades) reported
@IGClientHelp are you aware of this issue? Can’t execute trades on the mobile app, and can’t close exisiting trades either (unless longs are closed out at 4x account size (as the price is 0)
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Fred Coloe
(@FColoe) reported
from
Dublin City, Leinster
@IGClientHelp Hi guys. Mobile app is not loading. Help please. Thx
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AIMInvestor1978
(@AIMInvestor1978) reported
@IGClientHelp sort your platform out keeps going down
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Bill
(@B_SandhuLondon) reported
@AnnaOfTheOrder @IGcom Thanks Anna , we are so lucky to have you to help us
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r0ryt13
(@r0ryt13) reported
@cricvizanalyst @IGcom Don’t most batsmen get out at test level on or around off stump? England’s problem is who replaces him. Haven’t seen as poor a line up in a long time.
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Gary Newman
(@GaryNTrader) reported
@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
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Tim Spanoudakis
(@spanout) reported
@IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.
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Heikin Ash
(@ichiandscratchy) reported
@IGClientHelp What's happened to Volume data on the Australia 200 chart please? I rely on this for certain indicators, which are now not working.
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Andrewdc208
(@andrewdc208) reported
Anyone else's @IGcom EU stock pricing keep having issues, or is it just me?
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DaveH63
(@huson63) reported
@Georgegagen_ @cricvizanalyst @IGcom He seems to have a mental block of when to leave alone. He’s had long enough in the field the last two days to see how this pitch is playing and what you can leave on off stump, can’t help himself though
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Jimmy
(@abhay_sahota) reported
@hdhdnxh627w7w @cricvizanalyst @IGcom In first test he completely misjudged the line of ball. In this test he played down the wrong line. There was nothing unplayable about these *****.
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ProfitSeeker 🚀💰📉💼
(@profitseeker68) reported
@ZosoGraffiti @IGcom RSP has always been though IG a issue as it gives a proper view of where the money is.
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Michael
(@mikey0404) reported
@cricvizanalyst @IGcom Not surprising given England's top six's attempted slogging. What I don't understand is when the third wicket goes down they still carry on the same. Was Morgan attempting the Root rotating strike role? Abysmal if so.
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Dwayne Musk
(@skenn89) reported
@marketgem @IGClientHelp Never had issues on HL
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Niv920B
(@BNiv920) reported
@IGcom Unsure if you know this, but your platform does not support the latest Samsung update. Charts do not load
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Watermelõn 🍉🥷
(@wa7ermelon) reported
@marketgem @IGClientHelp There was an issue earlier in the year but has been okay since March/April time.
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Tabhair
(@tabhaircom) reported
@DeepValueInv Fantastic news. As much as I like @IGcom platform and customer service, they have no interest in adding new exchanges to their ISA platform.
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O.G. Doog Esq.,
(@theOGDoogEsq) reported
@IGcom @rosbergxracing Is the platform currently down?