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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Login (60%)
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Trading platform (20%)
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Withdrawals (10%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Düsseldorf |
Trading platform | |
| Saarbrücken |
Login | |
| Leipzig |
Website | |
 Osasco |
Login | |
 Vienna |
Trading platform | |
 Cuernavaca |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Uddeshya Singh Tomar 🇮🇳
(@uddeshya_95) reported
@englandcricket @root66 @IGcom This is what happens when you play less but quality cricket. BCCI should focus more on test cricket and let ipl be the only platform for Indian T20 cricket.
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castor pineda
(@AmgelFox) reported
@IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far
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JUST A CASUAL GUY|| ENGLAND🏴
(@JUSTACASUAL699) reported
@englandcricket @IGcom Only the IPL lad scoring runs, maybe IPL was never the problem
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Bob Reeves
(@ScalperVol) reported
@IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.
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markwoodward
(@markwoodward) reported
@IGClientHelp is the site down?
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Ian Walsh
(@walshib98) reported
@IGClientHelp speaks volumes for the company that the only only email or phone support you have is for new accounts........
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peter out.
(@peterhorsman3) reported
@IGcom Are you able to fix card deposit issues. Ig suck.
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YOUAREMYBORO 🏴🏴🇺🇦 🇺🇦
(@THEREALBORO) reported
@englandcricket @IGcom Should of extended play another 30 mins and let's them smash Bracewell worst spinner I've ever seen at this level. Nicely done lads, it's terrific to watch this 🙌🔥
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King Nidge
(@KingNidgey) reported
@Dannystorer @IGClientHelp @IGSquawk Their phone support just told me up to 5 working days once they receive them from their broker. There again, he was probably just throwing out BS because he didn't know himself.
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Lewis
(@LewBrealey) reported
@AdamDutton1 @englandcricket @IGcom Get buttler opening batting in tests and crash it to all parts
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Bobby Khaira
(@bkhaira) reported
@IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.
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Mitch Walmsley
(@mitchw05) reported
@GHodgsonSport @englandcricket @IGcom Saw the notification and thought this was a signing gif you've let me down GH
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Dan Towell
(@behindthegaze) reported
@englandcricket @JamieOverton @IGcom This lad can bat, solid down the lower order
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Sam Bank
(@Bankbeats) reported
@IGcom every time i call your customer support number - any option it disconnect. Could someone call me?
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Cobi
(@peppertree_ave) reported
@IGClientHelp I can't log in to my account. Are you guys still busy with maintenance?
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Nick Rossetto
(@nrossett) reported
@IGcom Hi guys LogIn problems at all?
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Mark Gray
(@rich29uk) reported
@englandcricket @KNCBcricket @IGcom What's the point bowling first? You'll bowl them out for 250 and then chase it down with 10 overs to spare. The fans wanted to see another run at 500.
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Izazul Aftab
(@izazoriginal) reported
@englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down
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The Wolf
(@larryronaldpar1) reported
@IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻
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cp
(@cp1889) reported
@DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.
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cp
(@cp1889) reported
@DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).
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Mordechai Blauerstein
(@MBlauerstein) reported
@crashingBitcoin @IGcom What happened to the gold bug guy?
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Mr K.A.A
(@kev123703) reported
@IGcom Yes is the worst performer
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The Wolf
(@larryronaldpar1) reported
@IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻
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Yups
(@Dannystorer) reported
@MaqsDad @IGClientHelp I have a bad feeling about this. its open to trade for everyone else in 12 minutes, I have seen hundreds of people that received them today
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?
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Donald Pond
(@DonaldPond6) reported
@cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.
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HFT.news
(@news_hft) reported
@IGcom Unable to login to a/c and no password request being sent
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_Nick
(@NickyB_london) reported
@IGClientHelp odd spike up on eurjpy with mt4. Can't be real - looks like a decimal point issue
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Tb
(@truant2tb) reported
@IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!