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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 09/22/2023 08:35

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Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • Login 65.38%


  • Website 26.92%


  • Withdrawals 3.85%


  • Trading platform 3.85%

    Trading platform

Live Outage Map

The most recent IG outage reports came from the following cities::

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City Problem Type Report Time
United StatesHarriman Website
AustraliaSydney Login
SingaporeSingapore Login
AustraliaMelbourne Website
United KingdomBath Website
ArgentinaLa Plata Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • myles_junior Myles Junior (@myles_junior) reported

    @IGcom Have sent a complaint to the regulatory body. Pure market manipulation and disgusting behaviour. I'll be sure to let everyone I possibly can to never use your platform again.

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGClientHelp There is something called TCF and IG index is regulated by the FCA. If you have been affected by the supposed IT issues/ Systems issues and have as a direct consequence lost money, or lost profit, then you need to detail this. Make a official complaint. If you don’t make a

  • KhanChongus Chongus Khan (@KhanChongus) reported

    @IGcom Disgusting. I'm an existing cleint and I pay for the service of buying extremely volatile stocks. If you can afford to buy out tastytrade, you can afford to sort your servers out. Please do better.

  • bmoyer1981 Brian Moyer Sr (@bmoyer1981) reported

    @jasoncartwright @IGcom They get caught with their hand in the cookie jar and now they want to make the person who caught them look bad!! It is a FREE MARKET so let the people risk their own money!!! I don’t need help losing it it’s my choice the hypocrisy is deafening and you are part of the problem!!!

  • hometraderross Ross 📈🚀 (@hometraderross) reported

    @SalihKirmizi12 @IGcom The problem is they are all starting to do it, I never thought IG would join the bandwagon..

  • jasoncartwright Jason Cartwright (@jasoncartwright) reported

    @RabbitualFender @IGcom You've clearly not used IG in the last few days. It's been a bit flakey, and quite impossible to call them. I think we'll let the weirdo reddit stonkmonsters calm down and allow adults go about their business without disruption.

  • ArchGrimm Arch Grim (@ArchGrimm) reported

    @IGcom But I am an existing customer. I payed my US trading fees in Jan to be able to trade in Feb. Wouldn’t prioritising existing customers be stopping new accounts to be created? Not controlling what existing customers trade? Free market my ***.

  • gus78617099 hand (@gus78617099) reported

    @IGcom That's a shame i was going to keep using you. now i have to go to the trouble of finding a class action lawsuit i can join

  • MarcusMcQueen16 Marcus McQueen (@MarcusMcQueen16) reported

    @IGcom @FSCS this is blatant market manipulation by IG. Everyone close your accounts and move to another Brokerage. By restricting buying this will crash the share price allowing Hedge fund Shorts to cover and make massive profits at the expense of the Retail Customer @FSCS ACT!

  • RossJohnson17 Ross Johnson (@RossJohnson17) reported

    @jasoncartwright @IGcom I have also been on the bad end of the stick with other trades related to the recent outages, but this isn't the first time IG have had difficulties with their servers. God help us if there's a crash.

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGcom @gamerti44700836 No one interested in your apologies. What they are interested in, is being able to access their accounts and investments, as they are losing money in a falling market all because of your supposed bad IT. If you can provide the proper infrastructure,you should handle clients funds

  • TSleepyjoe Eye Emmay Patriot (@TSleepyjoe) reported

    @pasteech @Mateo_Lamuno @IGcom The risk comes only from the first one to decide and choose the specific stock. It is as simple as that, we are taking risks by continuing to buy buy buy knowing these scumbags who have billions off doing the same **** every time and now it is a problem because we are making $$?

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want

  • BBearsplc Bulls&BearsPLC (@BBearsplc) reported

    @IGcom Live Chat is useless , always broken, message service on twitter is useless, 4 days to respond, your platform does not appear to be live , even though I pay for it and your "change" "%change" figures are not accurate..Really disappointed.

  • bmoyer1981 Brian Moyer Sr (@bmoyer1981) reported

    @IGcom Help the criminals who ruined poor people’s 401k and other retirement funds because the little guy is finally getting a piece of the pie!!! The ignorance here is disgusting hopefully the avg Joe starts taking money elsewhere because you seem like a dictator!! Hold it forever!!!

  • GrizwaldW Chris (@GrizwaldW) reported

    @IGcom What a **** *** decision you greedy bunch of asses. May you reap what you bring on. This isn’t a reddit movement. This is an educational wake up that has moved across the globe. Move your money people. Burn these greedy bastards down!

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @RichardMans1 @IGcom I think FIX is the appropriate word in this whole debarcal.

  • martinmcln Martin McLaughlin (@martinmcln) reported

    @IGClientHelp Due to the recent extreme volatility, and in order to prioritise the service we give our existing clients, we are not allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. WTF is going on here😡 This needs to be investigated

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.

  • lonewolf0102878 bob (@lonewolf0102878) reported

    @IGcom Who are you to tell people how they can and cant spend there money, we are allowed to go spend 50k at the casino, buy things we don't need and waste money on junk food, but now all of sudden companies care about our financial stability, how about some consistency with our chains

  • LTBarrett Lawrence Barrett (@LTBarrett) reported

    @IGClientHelp How can one of the biggest UK trading platforms logically block new trades on AMC and GME for existing customers? Surely you should block new registrations? I feel completely let down and will be looking to move.

  • mascaro_marc KingsDiamonds (@mascaro_marc) reported

    @IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .

  • MarcusMcQueen16 Marcus McQueen (@MarcusMcQueen16) reported

    @IGcom @FSCS Did IG impose restrictions when Tesla shares went parabolic? Ofcourse not, so why restrict GME and AMC. cc @metpoliceuk this is criminal activity, a blatant attempt to crash the shares of GME & AMC so the Hedge fund shorts make millions & normal folk lose. Take Action!

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @IGcom **** YOU BASTARDS

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!

  • JWestDigital Jason West (@JWestDigital) reported

    @IGcom Lost me as a customer. You were already the platform with the worst usability and now you want to babysit us too. Your systems should be able to handle spikes in traffic without falling to pieces and losing us trades!

  • MartinRAnthony1 Martin Anthony (@MartinRAnthony1) reported

    @IGcom Shame on you @IGcom .. . disgraceful behaviour by you and the other brokers that have gone down this route.

  • TopLungs666 Top Lungs (@TopLungs666) reported

    @IGcom Terrible last week 3 times lost ability to trade..bloody awful. Not everyone is interested in Trading stocks but Fx or indices and to have that totally ****** up by all this hype in #GME etc is not on. But saying this IG sort your ******* Platform Out & don’t restrict us trading.

  • RabbitualFender Sasha Taylor (@RabbitualFender) reported

    @jasoncartwright @IGcom I’ve looked and it seems that in the UK the brokers either aren’t required to make the % public, or they may only divulge it if you’re a customer. I can’t tell which. But it doesn’t seem like a coincidence to me, when they’re all added up.

  • damianportaroAU damianportaroAU (@damianportaroAU) reported

    @IGClientHelp looking at silver options. Via physical or ETF. With the longest date possible. Having trouble finding much of you can advise