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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (75%)
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Website (13%)
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Login (13%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Andrej Marinić
(@andrejmarinic) reported
@mascom84 @IGClientHelp if we you could login, IG has stopped all trading on both GME and AMC.
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Simon Lumsdon
(@lumsdon_simon) reported
@IGcom Guys your site is terrible!!! Down at 14:30 each day!
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Brrrrrr
(@ptrckbtmn4000) reported
@IGClientHelp issues with platform???
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Sam Cullen
(@SamCullen95) reported
@IGcom Can you at least offer platform stability. Or is this a ***** tactic to stop us buying and selling?
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Tommy Vercetti
(@tomverfin) reported
@IGcom The fact you haven't put out a statement yet about the outage is absurd. How flagrantly can you express contempt for your users? what's the limit? Instead of the "IG" logo presenting while we're locked out of our accounts, what about a middle finger?
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Akash Lagad
(@akashlagad90) reported
@IGcom Why are you restricting our login and selling of shares? This is illegal - IG get ready for war
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Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp IG trading platform is down?!?
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ST
(@s_n_t_19) reported
@IGClientHelp @IGcom I specifically left another platform because of continuous platform issues. And now yours is even worse for 3 days in a row. Absolute joke. Haven’t been able to login for first hour of trading 3 days straight.
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Stuart Dalton
(@stuie1963) reported
@IGcom is your site down again.
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David Atherton
(@adatherton) reported
@IGClientHelp Still having probs loading /wtp. Main login ok but can't trade. Tried >1 browser >1 computer.
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Mimi Fontaine
(@mimifontaine) reported
@MS33391811 @milbshake @IGClientHelp Give them a break, they're so busy managing the very active "24 hour Monday-Friday" twitter support desk which carefully replies to everyone's problems /s
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Aku Viisainen
(@MffnMn) reported
@IGClientHelp Hey, I cannot open my trading platform, login works but platform just hangs on open...
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Andrej Marinić
(@andrejmarinic) reported
@mascom84 @IGClientHelp even if you could login, IG has stopped all trading on both GME and AMC.
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manpreet johar
(@59snoopy) reported
@IGClientHelp once again no service on your platform 🤬🤬🤬 What the hell is going on???
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Al
(@SportFocussed) reported
@IGClientHelp your platform in the UK seems to have gone down sometime between 1pm and 3.30pm today. Can you advise what the problem is and when you expect it to be back online?
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Again ?????? can't log in ? This is becoming a daily occurrence now? Are you going to tell us what the issue is?
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Professor Lord Sir Dominic Scummings PhD (retd.)
(@Eddystone506) reported
@IGClientHelp @milbshake Your site is down AGAIN?
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Lucy Rhodes
(@plainlucyjane) reported
hey @IGcom your connectivity is down. Please sort out!
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Jack
(@jack_r_m) reported
@Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp 50 minutes the platform is completely down without any feedback from you. And that’s happening 3 days in a row during the busiest trading window. This is absolute joke. I thought I registered in a reputable broker with strong technical background.
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sgfriend
(@chenzln) reported
@IGClientHelp cannot login....
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DM
(@Biggreencandle) reported
@IGClientHelp platform down again ??!!!!
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DietCoke7
(@L4V1124610) reported
@IGClientHelp hi, am I supposed to just sit here and lose money while you fix this?!
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Robert Tomic
(@RobertTomic) reported
@IGcom 3rd day in a row your systems are down what a joke🤬
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Thomas Kriaras
(@ThomasKriaras) reported
@IGcom You are not letting people login in to their IG accounts. There is no customer service number to call - it is disconnected. You won't let me access my money. This is market manipulation and you've stolen my money. The website doesn't even acknowledge it is down.
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Gerd
(@Gerd4lux) reported
@TheFCA check out these mf's at @IGClientHelp ... 3rd day in a row they shut down trading
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Liquid Gold
(@scyong23) reported
@IGClientHelp the worse platform. Couldn’t even close my position and keep saying error. Just here to take retailers money for your gains
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Drinno
(@drinno_au) reported
@milbshake @IGClientHelp Down again.. for the first whole HOUR of trading. Not good enough.. When are we actually able to access our funds??
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Thibault Salomon
(@Tcs1061) reported
@milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?
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Sam Anthony
(@samanthony88) reported
@IGClientHelp platform has been down for an hour, is this being addressed?