Is IG down?

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

 No problems detected at IG

IG problems in the last 24 hours

IG Outage Chart 06/19/2021 09:35

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Login 68.18% Login
  • Website 13.64% Website
  • Trading platform 13.64% Trading platform
  • Withdrawals 4.55% Withdrawals

IG Outage Map

The most recent outage reports and issues originated from:
AustraliaAdelaide Trading platform
MexicoGuadalajara Trading platform
AustraliaMelbourne Login
AustraliaPerth Login
New ZealandWellington Login
AustraliaSydney Login

IG Comments

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IG Issues Reports

Latest outage, problems and issue reports in social media:
  • MikeBelmore1 Mike Belmore (@MikeBelmore1) reported

    @IGClientHelp My account has been locked because I had trouble remembering my password. I changed it but I am still locked out

  • R16025131 Can't think of a cool name yet (@R16025131) reported

    @IGClientHelp 1. Would have been nice to be pre warned 2. Other brokers continued trading normally without any issues With respect, another excuse & terrible Comms & resolution, again! Started the process of moving accounts regardless

  • BigBooba3 BigBooba (@BigBooba3) reported

    @IGcom where is the statement regarding the ongoing settlement issues with Citi? Well past settlement date of shares traded 7th June, is it you or Citi keeping those funds? What are they doing with them and how long do you/they intend to withhold them?

  • MrLarus Larus (@MrLarus) reported

    @IGClientHelp Hi. Please note that the market wasn't in auction, your idiots had suspended trading in the stock whilst all other brokers were offering a full service

  • neverton_29 PI_bloke (@neverton_29) reported

    @MrLarus @IGClientHelp Jeez. Everytime Iget hacked off with my platforms I here about another problem with IG. Added 3 lots #ORPH this morning.

  • joe007_ l77pahtrader (@joe007_) reported

    @IGClientHelp kindly get some one to answer the phones for existing clients -customer service ?

  • _ewp Ed Poole (@_ewp) reported

    @IGClientHelp Hi, none of my positions are appearing on the charts. Is this a known problem?

  • baldybobby Rob Wombwell (@baldybobby) reported

    @IGClientHelp seems to be an issue with your alerts today. Triggering on your app, but not pinging to my phone. Please advise.

  • pjb2go 🕗ontheup🕟 (@pjb2go) reported

    @EstebanMaccers @MBdaytrading @IGcom I guess that works both ways tho, if u are scaling down a losing trade too?

  • hkk456 kanayo (@hkk456) reported

    @IGClientHelp Now no problem I am happy

  • sean_handle Sean (@sean_handle) reported

    @IGcom "cannot login to account". You must call their support desk to troubleshoot login issues?! 47 minutes on hold and still no answer

  • Louise_Emma_H Louise Heaton (@Louise_Emma_H) reported

    @IGcom are you down? Cannot log in

  • tambourciles Marc MacConchradha (@tambourciles) reported

    @IGcom Just wondering if you're down for upgrades.. I still have a small account with you and doing eow checks. Usually I get a downtime email a few days ahead but I searched and can't see anything.

  • Bob05824416 Bob (@Bob05824416) reported

    @IGClientHelp hi I get an an unexpected error message when trying to log on this evening..........I was fully operational this afternoon.......if status page indicates everything is operating ok.

  • JasonHennessy6 Jason Hennessy (@JasonHennessy6) reported

    @IGClientHelp The spread value does not show in the web platform for all instruments particularly stocks Is there an issue as it shows on mobile

  • wheeliedealer WheelieDealer (@wheeliedealer) reported

    My mate @ZJS_Ret has spoken to @IGcom and it is possible to create up to 5 partitioned Accounts under the one Login !! I'm so pleased and I can get my New System Test started very soon (assuming I can figure the tech out but looks easy). Thanks Zyg !!!

  • mikecosgrove mike cos (@mikecosgrove) reported

    @IGcom @ChrisB_IG @VictoriaS_IG You guys are losing so much potential business it’s unreal. A client of mine called rang you to find out more details about your pricing of options under your SB accounts. Waited 25 mins and put the phone down. He then went to Saxo with over £450k in capital. Sort ur **** out

  • zarazaib1 Zara (@zarazaib1) reported

    @IGClientHelp @IGcom Honestly I’m on the verge of doing that! They have zero customer service! What is wrong with you people? If you don’t have enough people then hire me! Lol


    @IGcom customer service is quite disappointing

  • FrenzyHr Frenzy - (@FrenzyHr) reported

    @IGcom you have poor poor pooor customer service it’s incredible how poor it is.

  • illgetugadget rbiggs (@illgetugadget) reported

    what a joke by #AAL today, given shareholders these Thungela shares; they aren't even posted to my account by @IGClientHelp and they are already down by almost -50%... 🤬 nice perk then lol

  • AgedTrader AgedTrader (@AgedTrader) reported

    @IGClientHelp ProRealTime not functioning correctly this weekend....Loads older version.....virtually useless...this is following IG's Friday night maintenance scheduled work. Is there a correlation?

  • Benpearson1993 Ben Pearson (@Benpearson1993) reported

    @IGClientHelp - I’ve been having issues for a couple of weeks with charts freezing when editing text or line colour. I have to close the chart and search for it again to continue which is annoying. Happens every day. Thanks.

  • darkkhorse42 Charles Oakden (@darkkhorse42) reported

    @IGClientHelp I would believe this to be sincere if you had contacted me via direct message so I could reply securely. Simple issue of transferring some money - one week later and despite promises from customer services still not dealt with. Window dressing for @TheFCA ?

  • RichardNell5 Richard Nell (@RichardNell5) reported

    @IGClientHelp I funded my international account for the first time on 25 May and the funds are still not reflecting in my account. I also have trouble loading the proof of payment. What should I do other than sending a mail and wait for a reply?

  • BoerXu BX Jaeger (@BoerXu) reported

    @IGClientHelp @IGcom I've called and emailed and still no response. honestly this is appalling service as you've basically locked my money from trading, potentially resulting in losses for me. This is failing in your basic duty to be a broker.

  • fabios23639271 fabios (@fabios23639271) reported

    @loveisaduel @IGClientHelp @IGClientHelp need help can somone call?

  • pauln241 Paul Newman (@pauln241) reported

    @IGcom I love your OLED TV's, but please fix the issues with C9 OLED, Atmos lag when going from Xbox to TV then TV to AMP and only 06Hz Dolby Vision. or could I trade my C9 for new OLED TV to fix issues? I can buy another one as I also have a B6 OLED. Thanks.

  • divelizardwa Rebecca Gill (@divelizardwa) reported

    @IGClientHelp Hi, why can't I talk to anybody in client help, I have been hung up on 5 times on the help phone line, I get you are busy, but this is beyond ridiculous!

  • zarazaib1 Zara (@zarazaib1) reported

    @IGClientHelp What does that mean? No one emailed me with instructions or anything and still waiting for that call back. Honestly at this point I think I should just withdraw out of ig! Super disappointed with the service