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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Kaine Hudson
(@kaine_hudson) reported
@IGClientHelp Please action my request via HX3NV to re-establish closed positions. You can’t close positions on accounts w/o permission w website failing to accept deposits and phone lines down. Giving an hour from margin call to clear without any means to deposit is ludicrous.
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FuzzballRaver🌱
(@Fuzzbal21772667) reported
@IGClientHelp You can no longer offer any ******* service AGAIN
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MrJunJunior
(@mrmrningstarr) reported
@IGClientHelp You platform is totally **** can’t login in 20min ,
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Kapil Gupta
(@Kapsg) reported
@IGClientHelp Is there an issue with the platform at the moment? I can’t load on my phone or my browser
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espaddaa
(@Kemalism8) reported
@IGClientHelp IG I need urgent help ASAP
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Dr Ezzy 📈💰🚀🤑
(@EzIntenso) reported
@IGcom @IGClientHelp You’re ******* DOWN again at US market open. Don’t tel, me this is ACCIDENTAL. $AMC $GME $SNDL $BB $BBBY $NOK $KOSS
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I am David
(@loveisaduel) reported
@IGcom funded IG with real cash about 30min ago. Just won three real shorts premarket AAL however my balance went down - what is going on ,can’t believe this, I’ve been using the demo account for weeks.
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elly #KBF
(@elly_gov) reported
@IGClientHelp Can you sort out your app it’s not working are you restricting low level investors now ?
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Kieran
(@tradingswings1) reported
@IGClientHelp Platform down again! Really isn’t good enough
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A Jaradat
(@ALJaradats) reported
@IGClientHelp Are you serious guys???? Platform is down every day
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Karl Barx
(@KarlBarx1) reported
@IGcom Down again, shambles of a company.
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tim smeaton
(@smeato71) reported
@IGClientHelp down again!
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Maria
(@planet_maria) reported
@IGcom log in issues again today!! Seriously?? 🙄
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Adnan
(@adnanali_85) reported
@Watermelon_AIM Yep @IGClientHelp is down again along with @Trading212
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Rasitha Leelasena
(@rasithal) reported
@IGTV @IGcom @JeremyNaylor_IG Can’t access the market as system is down. Pls fix!
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uw0tm8
(@rags2richesm8) reported
@IGClientHelp YOUR PLATFORM IS RUBBISH ALWAYS FREEZING AND GOING DOWN
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Jack
(@jack_r_m) reported
@IGClientHelp This is terrible. Sort your platform out. We’re all losing money because of it
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Mamz Khan LFC
(@MamzKhanLFC) reported
@IGClientHelp Again is this gonna be a daily issue ??
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Adam Bradbury
(@AdamBradbury83) reported
@IGcom trading app down again. Although ok to send me alerts to say the shares I want to buy have 10% already 🤬
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gin&tonic
(@Woodysue) reported
@Andrea334506911 @IGSquawk @IGClientHelp This is bad isn't it...worrying on a down day when you might want toclise/sell positions/shares
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp trading platform is down guys what’s going on?
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MBTrading
(@MBdaytrading) reported
Anyone else problems with @IGcom ???
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Cap'n Jacky
(@desaiuditd) reported
@IGClientHelp Have been calling since 3 days. No one picks up the phone. No information on what time the helpdesk phone line will be open. Have emailed twice to file the complaint. No response yet. Are you for real?
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp - Server down? no access to accounts...?
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Mo
(@tooshrt) reported
@IGClientHelp EVERYTHING IS BROKEN?!?! @IGClientHelp
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Chairman Trader
(@ChairmanTrader) reported
@IGClientHelp @IGClientHelp is the platform down again!?
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Drew Faulkner
(@faulknerdrew) reported
@IGSquawk @Woodysue @IGClientHelp Can we expect the site to go down again in ten minutes??
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CoolHand Trades
(@11CoolHandLuke) reported
@JMahony_IG @IGcom I might add that almost exactly one year ago none of these brokers had a problem with millions losing millions but now they shut it down "to protect us". You cool with that? $AMC $GME
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THR10C
(@c_thr10) reported
@IGClientHelp I've been locked out of my account because of a recurring address issue. Please could I speak to someone about sorting this out for good?
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Paolo Sebastianelli
(@Paoloboogaloo) reported
@IGClientHelp Your platform is down again... what’s going on