IG

Is IG down?

No problems detected

If you are having issues, please submit a report below.

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 08/05/2025 05:35

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (60%)

    Trading platform (60%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Login
United KingdomAshton-under-Lyne Trading platform
ItalyTreviso Website
GermanyMunich Trading platform
GermanyLeer Login
AustraliaBrisbane Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • kaushik_kunaal Kunaal Kaushik (@kaushik_kunaal) reported

    @IGcom why am I not allowed to Slv. This poor quality platform is a criminal enterprise and I’m taking my money out once some orders actually go through. More painful than buying crypto in 2016.

  • SellarsIan Ian Sellars (@SellarsIan) reported from Pickering, England

    @IGClientHelp are you aware of log in problems system keeps logging me out ?

  • kpasamd DB (@kpasamd) reported

    @IGClientHelp every day I can’t login. What is going on with this platform?

  • kjbiggar KJB (@kjbiggar) reported

    @IGClientHelp @SellarsIan Is this issue being resolved??

  • caino_wins CAINO (@caino_wins) reported

    What's the odds @IGcom goes down when markets open? #silversqueeze

  • busbyjon Jon Busby (@busbyjon) reported

    @IGcom WTF are you doing here?

  • ManLikeBugsy Anthony (@ManLikeBugsy) reported

    @IGClientHelp Your account is almost active. Before you start dealing, please contact us on +44 207 892 6886. Been trying to call for 2 days it just puts me through to music, live help doesn't answer, please activate my account.

  • Dajobix ireallywonder (@Dajobix) reported

    @IGcom Using volatility as an excuse? **** you @IGcom. You broke your own terms of service. Goodbye.....I'm closing my account

  • OllyAlgae Olly Carter (@OllyAlgae) reported

    @IGClientHelp How long will it take to receive a considered reply from your help desk? And can you assure me that this will never happen again?

  • deleted_user546 Just_a_simple_painter (@deleted_user546) reported

    @JSyborg @IGcom @SharePickers Wouldn't have any issue opening or closing if it was actually a free market.

  • TheNoughtyGrad The Noughty Graduate (@TheNoughtyGrad) reported

    @IGcom Criminal. I suspect you will lose many customers for this. Contributing to distrust in retail brokers who have not structured their activities in such a way as to provide a fair and equitable market for long-side retail investors. Glad I am not a customer - blacklisted. $GME

  • domhawkes Dominic hawkes (@domhawkes) reported

    @IGcom Taking bets on the @IGcom servers will be down again.

  • caino_wins CAINO (@caino_wins) reported

    @RawlinsonJw @IGcom Yes that popped up on the app that $GME is no longer tradeable on the platform, wasn't able to buy or sell last week anyway as the app was down! 🙄

  • FouadMeka Fouad El-Mekabaty (@FouadMeka) reported

    @IGClientHelp Very disappointed with the lack of help when your platform was down last week. My funds have been taken due to the issues last week and there is no resolution in sight.

  • kjbiggar KJB (@kjbiggar) reported

    @IGClientHelp having issues with multiple logins this morning. Login on my PC but as soon as I login on Ap on tablet or phone - boots me out of PC, login on PC boots me out of aps. Had this happen on another occasion awhile back

  • yodahanforce Yoda (@yodahanforce) reported

    @IGcom being shite again, cant add to #odx coming up with false error

  • radulf36 Fludar (@radulf36) reported

    @IGClientHelp Ready to crash again today at US open?

  • JuceeRob Rob (@JuceeRob) reported

    @IGClientHelp Please can you advise of the best Telephone number and opening hours for a U.K. customer please.

  • bridey177 scott mcbride (@bridey177) reported

    @IGClientHelp Just wondering whether I can expect your site to go down again at NYSE open at 2.30pm to get shafted again ?

  • UmairAl99630979 Ali (@UmairAl99630979) reported

    @IGcom I made the call at 11:52 and did hold on for 47 mins and then gave up, so what you are saying is that I should have hold on for 2-3 hours??? I have actually lost money and I have emailed the help desk already, I hope they make it right!!!

  • jrahmed21 Jrahmed21 (@jrahmed21) reported

    @IGcom Absolutely shocking. I should be able to decide which stocks to buy with MY money. #MarketManipulation $GME $AMC. Have also filed a complaint to the @financialombuds

  • FColoe Fred Coloe (@FColoe) reported

    @IGClientHelp hi guys. There appears to be another technical issue this morning. Charts are not loading properly on mobile devices. Chart settings are being deleted or returned to default each time I log out/in.

  • Toro_AIM TORO (@Toro_AIM) reported

    How will I know when the US markets open if @IGcom doesn't crash??

  • anti_atlas_ DJ Ohm / Visions (@anti_atlas_) reported

    @IGcom - you will go down with the rest of the Wall Street crooks in the aftermath of all of this. Halting buys but allowing sells is not legitimate and clear market manipulating. You would have thought you would have learned from what has happened to RH

  • cryptoify Cryptoify (@cryptoify) reported

    @IGcom Scam rigged everyone in the UK complain to the FCA and Financial Ombudsman There needs to be prison time for market manipulators. $GME

  • Imraj58714093 Raj (@Imraj58714093) reported

    @granty3333 @IGcom This is called naked shorting, not sure if your thick brain can comprehend it but meaning they went all in shorting ******** out of GME expecting no retail traders to figure this out. Now that we are all going long, they are to cover their shorts soon.

  • MjMSquawk MjM Squawk (@MjMSquawk) reported

    @JSyborg @IGcom @SharePickers I don't agree with you Johh, I am also a long time trader with IG, let the market decide what happens,this is false duty of care they don't really care about the traders either their platform can't handle the volume or they have an issue like Robinhood on clearing these trades

  • kjbiggar KJB (@kjbiggar) reported

    @SellarsIan @IGClientHelp I received a direct message from IG saying they were working to fix this

  • chrisfernandior Chris Fernand (@chrisfernandior) reported

    @IGcom Meaning: Due to extreme volatility, and to prioritise the service we give our existing clients: HEDGE FUNDS, we are not allowing any new oppositions to be opened on $GME 🚀 and $AMC 🚀 because if retail traders keep buying $GME and $AMC our clients: the HEDGE FUNDS

  • Tradethetrendco Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp AGAIN! This morning still errors, 4th session in a row now, Randomly being logged out from the trading platform!