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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Sprint King
(@SprintKing2) reported
@IGClientHelp IG hi, opened IGMT4 this morning and demo balance is zero, should be approx £10,300, is there an issue you are aware of??
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Wanta Squeeze
(@SiDerbyshire) reported
So I’m down 40% on my $AMC straight from the open and not received my #APE units from @Trading212 @freetrade and @IGcom
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Kieran Permanand
(@kpermanand) reported
Anyone else's charts not working with @IGcom? Charts are not live...
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memento
(@memnac) reported
@IGClientHelp I contacted help desk so have other people. This is not account specific but platform wide. I don't know why you or broker would lock up a stock and people cannot cash out profits. What really is the point of your platform. This is unacceptable!
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Kieran Permanand
(@kpermanand) reported
@IGcom Your natural gas chart is not working. Price is live but candles are not printing. Please can you take a look?
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joe ele
(@joe31756) reported
@IGcom $Gold is bullish , higher inflation and USA dollar is going down .
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не зови меня
(@Kauperwooood) reported
@IGClientHelp I was trying to open a “share dealing account”, but the button for submitting my application was unavailable and as far as I understand it somehow relate to the fact, that I’m tax resident in another country. Could you please help me with opening this account?
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Andrew
(@manderley_4x) reported
@IGClientHelp Web platform is not updating (may be intermittent) and having difficulty logging in. Got in after a few attempts.
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Matt Clinton - Soothsayer 🧙♂️
(@Senecalytics) reported
@IGcom - Are you aware of the issue on your platform where placing a take-profit order on the charts automatically deletes my stop-loss with no notification or warning? Need to fix this ASAP, please. @IGClientHelp
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Bob
(@MrBoongBoong) reported
@IGClientHelp Since last night, the problem still not fix. I have sent email to IG help team with screen capture.
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp PRT not working for me is this expected ?
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Dave7
(@daveDangerous7) reported
@BoilerWest @Purepriceaction @IGClientHelp Simultaneously a friend of mine who has never used her overdraft got a letterr to say it has been removed. Every financial institution locking down.
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Bob Reeves
(@ScalperVol) reported
@IGClientHelp Pro Real Time not working is this expected?
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joey_gambles
(@joey_gambles) reported
@englandcricket @root66 @IGcom Proof that Durham is a county ground and not an international one. Disgraceful pitch. Slow, low and worse for one team than the other. Embarrassing
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Mike J
(@css_mike) reported
@IGClientHelp my live account has been pending activation for over a month. My documents are approved and my rep emailed “it should get opened today” seven days ago. No answer to phone calls. Can you help?
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Bill B
(@BillB03325794) reported
@reb40 @IGClientHelp Never had a problem with II, Hargreaves L or Trading 212 except when down for planned maintenance usually at weekend.
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Ian Walsh
(@walshib98) reported
@IGClientHelp Demo system down yet again!!!!! Utterly useless
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom Why did Ben stokes and buttler not review their wickets south Africa might be doing no ***** and getting away with it but surely england don't normally allow south Africa to get to 333 but Morgan is to blame for not stepping down just before they was due to
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AbdulrahmanTs
(@AbdulrahmanTs2) reported
@IGClientHelp Hello i'm having trouble verifying my account the past couple of days can you help me with it ?
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, dividend adjustment didn’t happen today with stocks so down in value?
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Manu
(@macor247) reported
@IGcom I’ve got a solution for that, Pay the Drivers and delivery Riders better rates, offer a better service, get a higher return…how hard can it be?
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Keith Nicol
(@knicol46) reported
@IGcom Is there an issue with your helpline currently. All options leads to a dead tone?
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Nav
(@naveenkapur1) reported
@IGClientHelp Isa account showing incorrect balance. More than £15000 GBP missing from my account. What is going on? Can’t get any help from you. Clients beware
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DB
(@kpasamd) reported
@IGClientHelp having problems with the app since latest iOS update on iPad and iPhone. Freezing, can’t make drawings. Deleted and reinstalled and still no improvement
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Craig Dabbs
(@CraigDabbs5) reported
@Penny_Squeezer I’ve just had to sell all my AMC on @eToro because they still can’t say what their plan is regarding APE. I’ve had to re buy them on @IGcom because they have confirmed the dividend 1 APE 4 1 AMC. The good thing was I caught the down trend and sold 1608 AMC and purchased 1650
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iz
(@iramahmed79) reported
@IGcom why is your app not working? I keep getting an error message. It’s the same when I try to login online. Get it fixed as people are losing money
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memento
(@memnac) reported
@IGClientHelp very disappointed with mobile app. Yesterday I wasn't able to secure profits in APDN during yesterday price rally as the ticker was unavailable to trade all day. Unreliable if you ask me. Fix up IG!😤
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nadiahill
(@nadiamariahill) reported
@englandcricket @root66 @IGcom South Africa are just copying from India england should of said something and stopped Morgan from stepping down all the hard work he did they are throwing it away now but why was this game not called of and played another day but roy and bairstow are to blame