IG

Is IG down?

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

 No problems detected at IG

IG problems in the last 24 hours

IG Outage Chart 10/27/2020 05:50

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

IG Outage Map

The most recent outage reports and issues originated from:
United KingdomLondon Website
CroatiaZagreb Website
GermanyDuisburg Login
SwitzerlandHedingen Trading platform
United StatesSan Antonio Login
GermanyHameln Trading platform

IG Comments

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IG Issues Reports

Latest outage, problems and issue reports in social media:
  • MARKPEA71342042 MARK PEARSON (@MARKPEA71342042) reported

    @IGClientHelp Hi IG Why am I unable to log into my account this morning every time I go login page I just go background to the start page is IG going compensate me for my loss of profits on my position this morning your unhappy customer again.

  • I_quacker_I Corey (@I_quacker_I) reported

    Thank you @IGAus @IGClientHelp , This issue looks to have been resolved overnight. Back to downloading trade history via CSV again. For others - access is no longer an option via the 3 dots in dashboard, go into live accounts tab, history.

  • blacgold76 Blackgold76 ™️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@blacgold76) reported

    @IGClientHelp How much longer until you are doing your own SIPP accounts ? I know you do them with a partner company but I dont know how much more I can take of @interactiveHelp as you can never get a quote and the service is rubbish.

  • joshcnicholas Josh Nicholas (@joshcnicholas) reported

    @IGClientHelp I've been trying to get through to your customer service line in Australia for more than half an hour. This is my third call in three days and my problem still isn't fixed. Is there a quicker way to access help?

  • richmatthewhill Richard Hill (@richmatthewhill) reported from Kenilworth, England

    @IGClientHelp can you check my share account please . One company has done a stock split and I think the app hasn’t understood it. CHF Solution Inc

  • LloydsShares Lloyd Phillips (@LloydsShares) reported

    @IGClientHelp I am trying to activate ProRealTime but get this - Server error An error occurred while activating ProRealTime. Please try later.

  • satyabvv2000 satya (@satyabvv2000) reported

    @IGcom sorry for the rant but one of the worst customer service I have seen till now. Applied for rights issue and no response till elapsed

  • AlisonKMurray Alison Murray 🇪🇺 🕷️#Maskateer #FBCoalition2024 (@AlisonKMurray) reported

    @IGClientHelp Hi I tried using your online chat - your agent ended the session after I waited 15 minutes for them to type ANYTHING. I've now been on hold for 15 minutes waiting for ANYONE to pickup. Please sort out your help function. There is an urgent corporate action

  • sevinchfx Alice Petrova (@sevinchfx) reported

    @chil10 @Swissquote_it @IGcom currencies are more stimulus to US election than the seasonality(start of the winter sesssion which is usually famous for low volatility in the market). On the longterm prospective BTC prices will trade sideways with resistance at 12500 and support near at 9750

  • FColoe Fred Coloe (@FColoe) reported

    @IGClientHelp Hi. Problem still there. Using iPhone app. Issue is on Dow, FTSE S&P, US tech and DAX. Currencies seem unaffected.

  • FColoe Fred Coloe (@FColoe) reported

    @IGClientHelp Hi. Problem is resolved. Thx.

  • nicknackm Nick M (@nicknackm) reported

    @IGClientHelp Your website says support is available 24 hours a day but tried calling your telephone number and it said unavailable. Is someone able to help me with a query please?

  • _Pearty Laura Seaton (@_Pearty) reported

    @IGSquawk @IGcom Please can you change Churchill Capital Corp’s ticker $CCXX to the newly merged ticker $MPLN You need to unlock the Churchill accounts as we cannot trade on NYSE. You already ruined the $HYLN merger last week. Other platforms don’t have these problems.

  • _Pearty Laura Seaton (@_Pearty) reported

    @IGClientHelp @IGcom Please can you change Churchill Capital Corp’s ticker $CCXX to the newly merged ticker $MPLN You need to unlock the Churchill accounts as we cannot trade on NYSE. You already ruined the $HYLN merger last week. Other platforms don’t have these problems.

  • _Pearty Laura Seaton (@_Pearty) reported

    @IGcom Please can you change Churchill Capital Corp’s ticker $CCXX to the newly merged ticker $MPLN You need to unlock the Churchill accounts as we cannot trade on NYSE. You already ruined the $HYLN merger last week. Other platforms don’t have these problems changing tickers.

  • PJB_LUFC Paul (@PJB_LUFC) reported

    @IGClientHelp hi, how do you deal with rights issues? Would I have to make a phone trade to take up rights or can I pay online? What charges would I incur to take up rights?

  • MrLarus Larus (@MrLarus) reported

    @parisvi @tradermo_ @IGcom Damn. Didn't work 😞

  • mikemoorhouse Mike Moorhouse (@mikemoorhouse) reported

    @MrLarus @parisvi @IGcom Install/Cache is here C:\Users\<Your_User_Name>\AppData\Local\Apps\2.0\ might need clearing down if the uninstall doesn't do it

  • mikemoorhouse Mike Moorhouse (@mikemoorhouse) reported

    @MrLarus @parisvi @IGcom That's an issue with the Microsoft Click Once installer... I'd try an uninstall and reinstall - if you haven't already

  • MrLarus Larus (@MrLarus) reported

    Anyone had problems downloading the @IGcom level 2 dealer? My laptop kicks it out every time 😐

  • Woody090385 Woody (@Woody090385) reported

    I see @IGcom are doing their usual c*** customer service...my #saga still not appeared in my s/b account..spdex showed them yesterday, shares now in iwebsharedealing ac but zilch in ig..& they had the audacity to send me a feedback form when they haven't dealt with my complaint

  • Woody090385 Woody (@Woody090385) reported

    @jonny69rotten @IGcom Oh I am sorry to hear that...I don't set stops to stop losses I only set if in a profit...found the stops were always triggered many on huge spikes down...

  • timmympro Timmy M (@timmympro) reported

    @IGClientHelp I can't place any more orders until this is sorted and refuse to accept any loss caused by errors in your systems

  • JinwingXi Xi Jinwing (@JinwingXi) reported

    @IGcom Sort your weekend charts out. Still Monday morning I see incorrect pricing on your charts. It makes weekend / Monday morning planning frustrating. The problem has existed for to long now. Poor poor poor

  • luxmanage1 luxmanage (@luxmanage1) reported

    @IGcom is the platform down? Or has apple and amazon just collapsed because my account says a total loss! Unless apple did a lehman and collapsed I think the platform is down. LOLs.

  • richardknop Richard Knop (@richardknop) reported

    @IGClientHelp it seems there is some technical issue / outage going on? All prices are showing as 0 across my account on both web and mobile app.

  • cotswoldswonder Cotswolds Home (@cotswoldswonder) reported

    @BanjoPigeon @IGClientHelp Ridiculous isn’t it. Their customer service is terrible too. Any reccos on alternate platforms?

  • Malc_Dsouza Malc (@Malc_Dsouza) reported

    @BanjoPigeon @IGClientHelp Agreed, shocking service

  • shoot2scoot Chris Houston Ⓥ (@shoot2scoot) reported

    @IGClientHelp I withdrew funds from an IG account on Wed to Paypal, it never arrived. Paypal say all good their end and confirm they have accepted previous payments from IG from me. Funds no longer in my IG account, 'Live Chat' no help. What's going on? Where is my money?

  • shoot2scoot Chris Houston Ⓥ (@shoot2scoot) reported

    @IGClientHelp I withdrew funds from an MT4 account on Wed and it did not arrive at Paypal. I called today on Live Chat not able to solve problem. £ not in IG or Paypal what is going on?