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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (79%)
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Website (11%)
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Login (11%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform | |
| Leer |
Trading platform | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Hard Truth
(@HardTruth6) reported
@PaulyWaulie @IGcom Just to summarise. Prices suddenly stopped getting updated, the platform made it impossible to buy/sell, then locked out and not able to sign in, after 30 minutes signed in but again prices not updating.
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Shiro8
(@8XD23) reported
@IGClientHelp is the servers down again? Mobile app is super laggish and data not moving at all. And still no update on last Friday issue when I submitted feedback
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Masqy
(@Masqy66) reported
@8XD23 @IGClientHelp Not working for me either!
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George Tareir
(@GTareir) reported
@IGcom WHAT IS GOING ON WITH OPTIONS ? MARKET ARE GOING DOWN AND WE CANNOT TRADE
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Andreas
(@Andreasmaximus3) reported
@tiam_rg @IGClientHelp I can’t get the mobile version to work at all. Even yesterday it was really slow..
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CJ Hughes
(@Colin_J_Hughes) reported
Are IG Markets "Technical Issues" today? @igcom @IGClientHelp
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SusanCH451❌AusCon (Gettr @sch451)
(@SCH451) reported
@englandcricket @IGcom Can someone wake up the Manchester crowd? I know the weather is good but come on! Support the team!
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Sean Prowse
(@seanprowse1) reported
@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
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The Crypto Crip
(@the_crypto_crip) reported
@IGClientHelp Have you waiting for you to set up my live account for over a week. Uploaded documents. No response from support, what's happening?
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Daz
(@daz_75) reported
@AvishekSunny88 @englandcricket @IGcom Wtf are you on about
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Croz
(@Croz1977) reported
@IGcom sort you bloody platform out!!! Down for 15 mins now
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Andrewdc208
(@andrewdc208) reported
@IGcom your platform used to be reliable, has now gone down twice in two days which is a joke
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TRADER93
(@TRADER939393) reported
@IGClientHelp Down again, embrassing now!
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Masqy
(@Masqy66) reported
@IGClientHelp @CrabInvesting Your platform is not updating prices. Please fix it!
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Hard Truth
(@HardTruth6) reported
@skuhehe1 @NeutronMike @IGClientHelp Take screen shots… funny they let you go long but wouldn’t let me go short. Can I ask what time (U.K.) did you go long, because if there was really a tech glitch no trades would have gone through.
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milbshake
(@milbshake) reported
@IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days
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Hard Truth
(@HardTruth6) reported
@IGClientHelp Are IG phone lines having tech issues or are IG simply ignoring customers who they screwed over on Friday and are due a cash correction ?
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Mark_Braddock
(@braddockuk) reported
@IGClientHelp any known issues with L2 dealer? Downloading exchanges hangs at 140of 155. have tried 2 ISPs
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Daz
(@daz_75) reported
@AvishekSunny88 @englandcricket @IGcom So what wtf are you on about means what ******** are you on about. Which part ofnqhat was played today do you not understand
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Paul Hennigan
(@PaulyWaulie) reported
@IGcom @HardTruth6 Maybe if you stopped watching the cricket and fixed the platform it would help.
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King Alí
(@King_M0NEY) reported
@PG_Trades @IGClientHelp Yep, had the same issue the other day too
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degeit
(@geitisgemolken) reported
@IGcom your system is down while SP moves fast. Seems fishy…
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milbshake
(@milbshake) reported
@IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.
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Mojo
(@mojahid_88) reported
@IGcom Mobile app still not working
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Nick Katz
(@Nick_09) reported
from
London Colney, England
@IGClientHelp your app / platform is not working.
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp @IGcom Down for the second day in a row, the minute the US opens -HORRENDOUS Does anyone have any better sprd bet providers they recommend, time for a change
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Paul Hennigan
(@PaulyWaulie) reported
@englandcricket @IGcom Maybe you could stop watching the cricket and fix your platform?
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NJL
(@NJL_90) reported
@IGClientHelp @braddockuk Could you time this outage any worse whilst J Pow is speaking. V frustrating
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x2da4
(@x2da4) reported
@IGcom @IGClientHelp Luckily I use other platforms as well...Can you guys fix your issues? Please?
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tiam.r
(@tiam_rg) reported
@IGClientHelp is Ig down again?