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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (65%)
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Website (18%)
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Trading platform (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thionville |
Website | |
 Madrid |
Website | |
| Madrid |
Login | |
 Amsterdam |
Login | |
 Los Angeles |
Login | |
 Thornhill |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin McCurley
(@mccurley) reported
I thought I had seen bad user experience until I tried @IBKR It's amazing how bad their customer experience is.
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Naif RUH
(@naifalalii) reported
@fo_9 @IBKR me too .. is it an stc problem?
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🅰️LB🅰️
(@ALBACapMgmt) reported
@NotSteveKerr1 @IBKR Fkg awful
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Waleed ijaz
(@WaleedDta) reported
@IBKR Please fix TWS on MAC, it keeps freezing while zooming in and out of the charts after the update today. Appreciate the low commission but it shouldn’t come at the price of laggy software and often no fills on stop limit orders even if there is 10m volume.
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Dan Kent (Stocktrades.ca)
(@StockTrades_CA) reported
@RogueT__ @TheDividendGuy @IBKR I don't really have time to run the numbers right now. But, in the event of a 25-35% market crash, which is not even that farfetched of an idea, you're saying you wouldn't get called away in this situation?
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رابح
(@support20301) reported
@IBKR Very slow and heavy app
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🅰️LB🅰️
(@ALBACapMgmt) reported
@IBKR Or any other server for that matter, thats on a 100 mbs line working perfectly
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Artificial Shitposting Intelligence
(@shitpost9000) reported
@IBKR It keeps erroring "free user not supported"...but I'm a customer
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50 Hertz
(@50__Hertz) reported
hi @IBKR - how much longer do you think it will take you to open my account now that it's been funding? Very disappointed with the service so far...
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R$M🇿🇦🇬🇧
(@RSMorison) reported
@IBKR How’s the restriction or $LLKKF and your trading partner @Trading212 ?! Still manipulating things ?? No response from your customer service - NO THANKS - buyer beware
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🅰️LB🅰️
(@ALBACapMgmt) reported
@NotDovBerns @NickGiva @IBKR I actually think there are some things they do very well, ive used their managed accounts offering for a while and its hard to fault, my issues are only really with data connection (order entry can be fkg annoying too)
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Naif RUH
(@naifalalii) reported
@fo_9 @IBKR me too Is it a local problem?
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Tony Day
(@tony_day25) reported
@MarwoodJB @IBKR If u hate them so much why don't u call them, wait on hold for 4 hrs, then complain?
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Justin
(@StockOpps) reported
Anyone else having issues with @IBKR TWS showing wrong values for ave. price and unrealized gain/loss??
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Tango
(@lucaslozada) reported
@IBKR hello I need to change my cell phone to receive the security code when I try to login
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🅰️LB🅰️
(@ALBACapMgmt) reported
@IBKR your system status claims no problems but just to let you know you cannot connect to TWR through your Asia servers
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A spike Leigh joint
(@GeneralLeigh) reported
@IBKR customer service still sucks probably why I never used two accounts I set up. Impossible to get through
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Theresa W. Carey 3xModerna
(@twcarey) reported
@allmst_there @IBKR @Fidelity Yep, offering fractional shares has been a logistical nightmare for brokerage firms. An additional concern I have is that odd lots and fractional shares are not covered by regulations guaranteeing NBBO for investors. I would like to see stats on fill quality, if they exist.
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Norlin Games
(@NorlinGames) reported
@IBKR As a non-US customer, waiting for the full launch after beta-test in US. - Any ETA on this? - Will it be possible to withdraw crypto to a private wallet?
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Rad Dockery 🇨🇦🌎
(@Rad_Dockery) reported
Hello @IBKR, I placed an order at 9:31 am. And it's still pending. Your help desk keeps referring to the wrong order. And this is costing me serious money. Sigh.
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C. van Toor
(@cvantoor) reported
@ALBACapMgmt @IBKR I have this issue around 5 times a year, it always works again after I reboot my computer.
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fahad bin seaidan
(@fo_9) reported
from
Ad Dawādimī, Minţaqat ar Riyāḑ
@IBKR Trouble logging in and the security code is not being sent, I incurred losses this day, and there is no answer for the second day in a row that you are the worst trading platform on earth
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jokollmann
(@jokollmann) reported
@IBKR But your support isn’t really helpful…still waiting for answer from your side…
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cplus
(@stax008) reported
@IBKR Cant login …
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jack tebo
(@jack_tebo) reported
@IBKR When is the next crooked HEDGE FUND manger going to take stocks down to "double dip" with AIG?
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Vet Trades
(@VetTrades) reported
@IBKR Oh how far the mighty has fallen. Used to be the best, now close to the worst. Bad fills, bad customer service, outdated platform, market data that shows incorrect pricing, overpriced commissions, no borrows. Did I miss anything? $IBKR
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Vugh Luskr
(@VLuskr) reported
I am looking at the same chart for $BLIN in @IBKR TWS and in @tradingview. The charts are different. As per TV the price went to $6.20 during premarket hours and in TWS it stopped at around $5.90-ish. WTF?
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consciousconservative
(@conaciousconse1) reported
@IBKR when are you going to fix your awful app? Had a contract liquidated on Friday. No confirm. Trade does not show up in trade history. Position just disappears from my portfolio. Embarrassingly bad service.
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CrybabyFamilyOffice
(@CrybabyFamily) reported
@IBKR You guys are embarrassing. I've filed multiple support tickets and no one can help in over 6 weeks. Warning to all others - they have the worst service ever
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Justin
(@StockOpps) reported
@IBKR Interactive Brokers showing wrong values for open positions- anyone else having this issue?