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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 22% Trading platform (22%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Los Angeles Website 4 days ago
London Login 5 days ago
Melbourne Login 10 days ago
Cape Town Login 12 days ago
East Orange Login 29 days ago
Williamsburg Login 1 month ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • 0xWwwwwwww
    0xW 🍌 (@0xWwwwwwww) reported

    @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

  • plantbasedlc
    DarthKenobi (@plantbasedlc) reported

    @IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?

  • TheBigBerbowski
    TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported

    @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

  • karan_h_shah
    KaRan ShAh (@karan_h_shah) reported

    IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.

  • speculator20221
    speculator (@speculator20221) reported

    Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • DismalDefi
    DismalDeFi (@DismalDefi) reported

    @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

  • HandsDiamo96856
    Diamond Hands (@HandsDiamo96856) reported

    @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.

  • blondesnmoney
    Cluseau Investments (@blondesnmoney) reported

    Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

  • Pikachu21M
    The 'investor' (@Pikachu21M) reported

    @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Your desktop software's Linux installer is broken.

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • Invest469752
    Invest (@Invest469752) reported

    @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

  • Forward_Capital
    Forward Capital (UK) Limited (@Forward_Capital) reported

    There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

  • ethics3606
    Ethics (@ethics3606) reported

    I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

  • JasonAppel10
    Jason Appel (@JasonAppel10) reported

    @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

  • Matrix_B0SS
    TopInvestor (@Matrix_B0SS) reported

    I own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60

  • JacobMcGrew6
    Jabon McGrewber (@JacobMcGrew6) reported

    @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

  • JohnMorina2
    John Morina-If you build it they will come (@JohnMorina2) reported

    @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

  • kjeightyseven
    Eight Seven (@kjeightyseven) reported

    @trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

  • BatcatCA
    BatCAt (@BatcatCA) reported

    @IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.

  • amitpg
    Amit Gandhi (@amitpg) reported

    @JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.

  • 3XmxkkbCWe4s7uQ
    Floebertus. (@3XmxkkbCWe4s7uQ) reported

    @IBKR You found this out, I'm not in trouble

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

  • christinefolch
    Christine Folch (@christinefolch) reported

    @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."