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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (33%)
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Login (33%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jerez de García Salinas |
Website | |
 West Kelowna |
Withdrawals | |
 Singapore |
Trading platform | |
| North York |
Login | |
 London |
Login | |
| Toronto |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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wolfgem
(@wolfgem5) reported
@IBKR i have no idea who keeps voting that this is the best trading platform its such pos and support is terrible.
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The Titan Traders
(@TT_stocks_) reported
@IBKR has to be one of the most incompetent brokerages of all time as far as getting back in a timely manner to their clients goes. Some emails I write legitimately take MONTHS for a response and when i call the costumer support number, they say the corporate office can’t be reached. Not only that but they smash you with commissions also and don’t want to give any good will adjustments. Spent $371,000 in commissions last year and they will act like it’s normal and just continue every day business. I need a response @IBKR
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Can you leave
(@danielmontysaur) reported
@IBKR Stop using A.I. Voiceover for your ads. You seem like a scam service from India when you do it.
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Saar Paz
(@saarpaz55) reported
@traderjoe666 @IBKR Is it a bug or is it by design?
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BoThePug
(@BoThePugKnows) reported
@omen_noah @IBKR No, informed choices lead to the US and rest of GLOBE free from Big Government stealing our money (at least) since 1913 ( I’d say since the last 250 years- NOW PAY UP AND FIX EVERYONES BODIES - From Head To Our Toes And These Cheaters Will Pay One Way OR Another.
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🔋Chin🔋
(@PhatChin) reported
@IBKR how can I make money when your platform is down?
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斯嘉丽 Scar
(@sjl166) reported
@IBKR s, the Options Wizard can help. Answer a few questions to defi
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keith grose 🇬🇧🇺🇸
(@kmgrose) reported
@IBKR has a market cap of $100B. It also has perhaps the worst UX of any big tradfi platform. Using the web portal feels like you're in 2010, you can feel it creaking under the hood. Lots of opportunity for the next wave of platforms.
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Illusion_maya
(@Illusion_Maya1) reported
@IBKR today ALL the stocks/sybols have a red L sign next to it. meaning ALL the stocks of NSE have a liquidity problem. IS YOUR SYSTEM STUPID? or all of you are just plain MORONS?
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Tesla S3XY
(@Onlytslaaapl) reported
@Contrarian64 @IBKR I can see stock quotes, but options quotes and home page blank… please fix @IBKR
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S709
(@19OH79) reported
@CRyanSchadel @IBKR So what’s the solution
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Theresa Perrin
(@theresa_perrin) reported
@JamesNotBo98595 @MerrillEdge @IBKR I think small caps need a rally. They have been beat down for so long. I sold the majority of my $PLTR. The PE is way too high for my comfort level.
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TBtwt
(@TB73twt) reported
@IBKR as a company, the platform for shorting @ibkr is crap, and complete bureaucracy in the area of requirements for trading! customer service is crap!
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ODM
(@REALODM) reported
@IBKR @IBKR you guys have the most archaic worst platform in America. I cant wait for @RobinhoodApp to completely crush you! Robinhood is dynamic and built for the 20th century investor. You guys are like beepers were to Cellphones.
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Piotr z ironią w głupiejewie
(@Piotr68814287) reported
@IBKR Polish support please
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rebornbastard
(@unforgivnbastrd) reported
@IBKR I intend to support any alternative in the primary. I hope to help stop him there. Otherwise, I'll vote against him in the general. Primaries tend to be low-turnout and he has enough people who don't like him that I believe we can beat him.
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Illusion_maya
(@Illusion_Maya1) reported
@IBKR you should know how stupid, arrogant your indian staff is! its your job to sort it out you record every call for quality purposes! do you use it? your lack of understanding how indian markets work is baffling but that is due to dismissive attitude towards indians.
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Jordan23
(@Jordan23631372) reported
@IBKR hi can you please help me log back in. I changed my device and do not even have access to old phone number on my account I’m waiting on the phone for 56 minutes and still haven’t received an agent to speak with.
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Darwin's candle
(@MNvB28457246) reported
@European_DGI @IBKR Mexem. Works through IBKR but has better customer service and lower fixed fees for small stock purchases.
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Compounding Lab
(@CompoundingLab) reported
@IBKR You better fix your support, it's been lagging lately.
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טריידר ג'ו
(@traderjoe666) reported
@IBKR UPDATE: issue happened 45 times for me on Thursday and 15 times on Friday. Unbelievable.
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Yuviselvam
(@Yuviselvam12581) reported
@IBKR Looks sleek! Just hope it doesn't crash harder than my last date. #PublicAI
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Enemigo
(@temujchaga) reported
@IBKR I had raised an incident ticket thru my brokerage account a week back. And I still received no reply. The complete disregard for customer experience is seriously disappointing. And this is when I am not a small retail client
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Nicole Torres
(@ruvzp63226653) reported
@IBKR Finally, a tool that can help me trade my way out of my last bad decision!
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טריידר ג'ו
(@traderjoe666) reported
Here is what @IBKR had to say after looking into this: Thank you for your patience It seems in our system, the mark price 2 (our theoretical price) was not updated When there is no mark price, the system considers the last mark or the previous day price and rejects the order sooo... there's a bug because prices are not funneled quickly enough between components?
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💫 Dor 🎗️
(@Itsd0r) reported
@traderjoe666 @IBKR Wtf...this isn’t cool @IBKR ???
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💫 Dor 🎗️
(@Itsd0r) reported
@traderjoe666 @IBKR Wtf seems like they want you to keep using the UI and lose or use the api and get mindfucked @IBKR fix that asap
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טריידר ג'ו
(@traderjoe666) reported
@IBKR To clarify: the price WAS $16.54 the error message was of course wrong because of what seems like a bug they have.
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טריידר ג'ו
(@traderjoe666) reported
Ever tried to buy a squeezing stock in @IBKR during premarket only to have the order rejected? I put in a BUY order for $INKT this Friday when the IB tape showed $16.54 and got this error that the price is actually $13.77 😡: Order Canceled - reason:We cannot accept an order at the limit price you selected. Please submit your order using a limit price that is closer to the current market price of 13.77. Think it happened once? Nope, 8(!) times straight until finally it filled. And it happens EVERY SINGLE TIME on premarket breakouts of small caps stocks. @IBKR, what's up with this?!?!
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Impatient Value Guy
(@GuyImpatient) reported
@orrdavid @IBKR I had to file a complaint with FINRA to get them to react to an issue I was having. It took months and was incredibly idiotic.