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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

Some problems detected

Users are reporting problems related to: login, trading platform and website.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 9: Problems at Interactive Brokers

Interactive Brokers is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 70% Login (70%)
  • 20% Trading platform (20%)
  • 10% Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Los Angeles Website 19 hours ago
London Login 2 days ago
Melbourne Login 7 days ago
Cape Town Login 9 days ago
East Orange Login 26 days ago
Williamsburg Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • Matrix_B0SS
    TopInvestor (@Matrix_B0SS) reported

    I own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60

  • _pastaman
    pastaman📦 (@_pastaman) reported

    @IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • Pikachu21M
    The 'investor' (@Pikachu21M) reported

    @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Fix the linux installer for your desktop software @IBKR

  • Jack_Bauer2022
    Jack Bauer (@Jack_Bauer2022) reported

    @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

  • DWpaMont
    DWmontgomery (@DWpaMont) reported

    @IBKR bad product

  • Mayhem4Markets
    Markets & Mayhem (@Mayhem4Markets) reported

    I'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

  • ThinkFinance999
    Paulo Santos (@ThinkFinance999) reported

    @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

  • nu11noo8
    nullnoob (@nu11noo8) reported

    @unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY

  • mindfultrader22
    mindfultrader (@mindfultrader22) reported

    @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr

  • Tim158930786227
    Tim (@Tim158930786227) reported

    @Desi_Trade It’s one of those things I thought would never happen to me… just got notified from IBKR that they are shutting down my account. It’s crazy that they @IBKR does this.

  • Shandukani2210
    Shandukani (@Shandukani2210) reported

    @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

  • itsukitak
    itsuki (@itsukitak) reported

    Anyone having issues with @IBKR orders?

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR the speed for es quote is very slow!!!!!

  • christinefolch
    Christine Folch (@christinefolch) reported

    @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

  • senzu_capital
    senzu_capital (@senzu_capital) reported

    @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

  • Momorenph
    Momo (@Momorenph) reported

    Got cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Fix the desktop installer for linux please

  • HyperbolicDisco
    Hyperbolic Discounter (@HyperbolicDisco) reported

    @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?

  • rjd_mkts
    Rod J Davis 🇺🇸 (@rjd_mkts) reported

    @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • FortieJami77198
    Jamie Fortie (@FortieJami77198) reported

    @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can

  • roy34340023
    sroy (@roy34340023) reported

    @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

  • Opus_Trad3r
    ORDER FILLED (@Opus_Trad3r) reported

    @marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.