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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel B.
(@_LongVol) reported
The platform @IBKR is the absolute worst. Had it not been the one place that accepted my LP/Fund I would have housed it somewhere else. Gonna try to switch it up end of Q1.
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🎱
(@dIo8oIb) reported
@IBKR could you unblock my acount please? I cancelled my aplication and now I can't login DU4528887.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your software TWS is the worst. Very unreliable crap. Can’t flip through charts fast enough because “attempting to retrieve data”. Can’t even do simple things like change background color to distinguish premarket
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LeeS
(@LeeSoffel) reported
@IBKR Do u realize its impossible to bring up the options window in any of the index ETFs or any semi volatile name? If I try to do it freezes my entire computer. To trade options I have to log off my comp & use my phone. How much longer are u going to pretend this isnt an issue?
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RA1992
(@RA1992) reported
@danushman @IBKR Same problem here !!
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Greg Doscher
(@Dinowakes) reported
@etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.
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Mad Scientist
(@ScientistTrades) reported
@danieljmardorf @IBKR I’m short from yesterday. Can’t pound the pig anymore. I’ve got a damn margin call to deal with.
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The Conservative Investor: 15%+ Yield
(@AuditorInvestor) reported
@ByrneHobart Really wish they enabled the option to buy - at least as soon as things cool down (if they do). @IBKR
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Jim Makos
(@JimMakosCom) reported
@tamoust I don't know, @IBKR could be one place maybe? Liquidity could be an issue, though.
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Fred
(@Dreuf3) reported
@NickGiva @IBKR Then "To address this, Interactive Brokers has placed the ADRs listed in closing only and we encourage you to wind down your positions before March 4, 2022. After March 4, 2022 you will not be able to close out your positions." If we don't = we lose them ? Or kept until ... ?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please your TWS is a slow piece of sh*t
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TickerTapeParade31
(@TickerTape31) reported
Anyone else notice issues with their charts in @IBKR this morning? Autoscaling not working correctly, can't display time periods longer than 1 hr, etc
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MercuryBar
(@MercuryBar2) reported
@IBKR Why is your NQ feed down on the system??
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James Karn
(@James_Karn) reported
@danushman @IBKR I’m having the same issue.
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Dan Lebsack
(@DanLebsack) reported
@NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"
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AUNZ Trader
(@aunztrader) reported
@whitebreadfox @IBKR Then why keep using it? there's a dozen other brokers you can use. Plus it's your computer that's slow, not TWS, it's the most advanced, fastest and reliable trading platform for retail traders.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR NO software because TWS that you provide is the worst, unusable software on the planet. Slow piece of sh*t. „Attempting to retrieve data” my a$$
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Sabado J. Domingo, Esq. LLC
(@Notsmoking2) reported
@NickGiva @IBKR MOEX website down but I don't think they're open. Been closed for days anywah
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Heather M
(@heatherm1122) reported
@IBKR I am unable to login to your website. Please fix ASAP. I tried on multiple browsers and mobile.
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Á
(@KingDasilvaa) reported
@IBKR trying to log in my account but the services are moving very slow
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John Morgan
(@johnm1950) reported
@IBKR I can't login at the moment. Is their a problem with the site?
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tititoto
(@tititot39014296) reported
@IBKR is the login page down? I am unable to use the website.
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James Karn
(@James_Karn) reported
@TickerTape31 @IBKR Yes! I really like @IBKR , but their platform has been degrading for a while. Support acts like they don’t know what you are talking about.
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mach5 dot eth
(@mach5doteth) reported
I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."
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Wilmer CB
(@Wilmer_CB) reported
@IBKR I stop using TWS on for macOS, to slow, then I saw the “Apple Silicone build” and wow! …even worst!!
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS
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Chris
(@babysealius) reported
@Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.
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Agaszka
(@AgaCzyta) reported
@IBKR How did you help Ukraine?
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Pau R.
(@rom__im) reported
@IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?
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J Castellbell 🏴
(@MovIntegrador) reported
@IBKR Does anyone else have trouble transfering money back to own account?