Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Mesquita	Website	17 hours ago
Calgary	Trading platform	4 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Kibel (@KibelBrad) reported 35 seconds ago

  @IBKR Sell the stupid ****

• 
  赛博游牧武士道 (@wenchengwude) reported 7 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 8 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  jazz (@hspnyc) reported 12 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  Geodes R Rocks (@GeodesRock49) reported 13 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  baani 🦕 (@baanibaani4) reported 15 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Mr Sinatra (@MrSinatra_MDW) reported 15 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  froyomofo (@froyomofo1) reported 16 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Martin BC (@MARTINPARK111) reported 17 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Cate (@joewechyy) reported 20 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  ilia (@ilia_el_pro) reported 22 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  Kevin Ang (@fstorm28) reported 26 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Mark Meyer (@MarkMeyerBuilds) reported 31 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  James Sun (@LSKMSun) reported 34 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Leandro Biderman (@LBTaikonauta) reported 34 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  BorrisBOMBA (@thecracker_23) reported 35 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  Mendax Venatorem (@mendaxvenatorem) reported 37 minutes ago

  @IBKR Terrible

• 
  Pat_par (@parth_995) reported 38 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  FactPulse (@FactPulse93508) reported 41 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 42 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  Brandon (@D3GSolutions) reported 45 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  Adam Voulstaker (@AdamVoulstaker) reported 45 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  Joe Wyer (@joe365ppm) reported 47 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  DadBod (@alpha_imag8252) reported 47 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  MilkyWay (@Olua_AO) reported 50 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  Roman Lightman (@b_contrary) reported 51 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 51 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  Jesus (@CCrypto1001) reported 55 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  ₿a ElenHODL (@BaElenhodl) reported 58 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  PhenixInvesting (@PhenixInvesting) reported 59 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix