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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rudra ( Rishi )
(@rudrapratapp) reported
@pnquang90 @quantspectrum @IBKR fix now
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@tomolesnevich @IBKR ok this def sounds like IBKR stuff lol, thanks for explaining for some reason, whenever i launch IBKR it *always* loads the micro ES december contract and I have no clue why IBKR knows no end to Stupid
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Aurora Borealis
(@JoneTan_2020) reported
$IO ION Geophysical preparing Chapter 11 filing to sell itself - Bloomberg Unfortunately as always no stock found for short sale! As always @IBKR the ultimate trash broker! ****** software, ****** service! Created only to steal the money from the customer's pocket. 🤮
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Wizard Of Flow🧙🏼♂️
(@FullmooncTrades) reported
@IBKR for the past 24minutes I've been on hold by phone and by chat and still no answer!!! Meanwhile I'm just stuck in this position that is slowly bleeding away. Thanks! What an awful service.
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Hypocryptically
(@hypocryptically) reported
@IBKR I'm sorry but the Portal is very unstable... - trade permissions keeps disconnecting then takes forever to reconnect - valid symbols charts do not load and show "invalid symbol" - account pages completely freeze rendomly Broswer cache is clean, your side is problematic...
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Pablo
(@DonPablis) reported
@IBKR Yall tweet alot when your servers are down...
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Manoj namboodiri
(@Manamboo) reported
@quantspectrum @IBKR i had the same problem was horrible
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Bernard Burce
(@quatrodiamantes) reported
@IBKR Canada having issues closing my call position. I don’t know if it’s just my platform. Called customer service and said he can’t help me. Now transferred me to trading department. This is not good.
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Haythem
(@el_badawi) reported
@quantspectrum @IBKR Stupid #ibkr thanks for my loss today @IBKR we will get our money back
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DLaw
(@dlaw_trades) reported
@DragonM46905810 @quatrodiamantes @IBKR I just had same issue stuck in 3 positions couldn’t execute market sell for the life of me, guy on phone couldn’t execute for me either
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0xWoolly 🔺(🎩, 🎩)
(@0xWoolly) reported
@SStayathomedad @IBKR I keep seeing this ad (and variants) everywhere and always the candles are wrong 😢 SOUL and me, founding members of Fix the Candles DAO 🧠
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Stonkykong
(@StonkyKongTrade) reported
@IBKR worst platform ever. I have lost thousands of dollars today as I can not trade due to their servers being down. and no way to reach help. i cant close orders
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Whitebreadfox
(@whitebreadfox) reported
@IBKR What’s the probability you fix TWS and make it usable for day traders? ZERO :)
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Pascal Guyon
(@pascalguyon) reported
It took me 42 minutes to get @ibkr trade desk on the phone. Orders ended up going through right before I talked to them. #ibkr Still have to wait for an official bulletin saying the issue is fixed for good though.
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issun
(@kamorekamore) reported
@IBKR Explain server down problem This is more important
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Tradeaholic
(@Tradeaholicc) reported
Thank you @IBKR for locking me from taking profits on my trade, which has now turned into a large loss... still can't exit and the stock is dropping... really professional and reliable service!
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JeremyFletcher
(@jfletcher360) reported
Pure Garbage @IBKR Haven't been able to login for 2 hours now.
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q0️⃣0️⃣per 🎚🎛📺🎶🎧 (👩🚀=fake & 🤼♂️)😂👂🦯
(@q00per) reported
Already. I love @IBKR so much more than @WebullGlobal and @CharlesSchwab . No question. The only broker i know that ACTUALLY does 24/7 customer service. I would rather call someone in mumbai and repeat something a couple times, b able to take care of account issues BEFORE open.
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Giga Gordon
(@ThetaSavedMe) reported
@thatsassytrader @MrRoccStar @IBKR went down this morning trapping traders while watching their positions disintegrate. would have expected more from a full paid brokerage but i guess its another robinhood with a clown mask
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JimB
(@jimb2468) reported
@mkay_steve It was a @IBKR hardware issue after they finally answered chat 1hr later
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Noah
(@noahoptions) reported
@IBKR Rep telling me they’re not liable for my platform not executing my market close position and that it’s my duty to call the trade desk as it’s a “timely issue” yet I was on hold for over 30min while my position burned..
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JimB
(@jimb2468) reported
@GainezReal @mkay_steve @IBKR In the message center send them a compensation message for trade related issues... they should honor it
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Giga Gordon
(@ThetaSavedMe) reported
@IBKR i am expecting reimbursement for your system outage. this is crazy even my auto stop loss wasn't executed. i've been on the phone waiting for 45 minutes already and live chat waiting for an agent as well.
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Bernard Burce
(@quatrodiamantes) reported
@brajk95 It happened to me too. Right now I’m with customer service. The guy said I can’t help you right now. It’s the system. WTF was that?. I told him to transfer me in the trading department. I’m currently down with my option trade. @IBKR
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まーず@原神
(@marzvoltann) reported
@IBKR Explain server down problem This is more important
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RealMyronGainez
(@GainezReal) reported
@jimb2468 @mkay_steve @IBKR Did they fix it finally?
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Florjan Munih
(@MunihFlorjan) reported
@IBKR Probability matters everywhere. The only problem is what kind it is useful for decision making.
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Quang Pham
(@pnquang90) reported
@IBKR I opened some calls before the bulletin came in , after that I can't close them, leading to my loss, very very frustrated, and your website for support does not work, please get back to me in DM
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Manoj namboodiri
(@Manamboo) reported
@Adam199631 @IBKR I am surprised they made no statement or acknowledgement. I too lost money because of this. And customer service took over 30 min to reach
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winethief
(@winethief23) reported
@IBKR Do you guys have any idea how clunky your system is? I was trying to open an account but your system is too stupid to let me upload my license. If you can't do simple things right, how could I trust you as a broker? I am done wasting another minute of my time here.