Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (69%)
- Website (15%)
- Trading platform (15%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 3 days ago |
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Login | 7 days ago |
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Trading platform | 7 days ago |
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Website | 11 days ago |
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Login | 24 days ago |
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Website | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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BullDriven (@BullDriven) reported@IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help
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joe (@Yogithebearish) reported@IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.
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Geodes R Rocks (@GeodesRock49) reported@NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".
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Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .
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One Fib Per Day (@fibscalper) reported@buyerofponzi @IBKR They do suck bad I removed all my funds.
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prathap chandra (@prathap_moola) reported@IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well
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ELhuron DasWiesel (@ElhuronD33244) reportedHey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
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Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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BestVoyages (@best_voyages) reported@ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.
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Marco (@marcoaam95) reported@IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?
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realbd (@real_BD_2025) reported1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account
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TradeSetupsOnly (@Tradesetupsonly) reportedWow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.
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SumoMoon (@sumo_moon) reported@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
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MikasaSukasa (@MikasaSukasaN) reported@IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method
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chris24.eth 🟦 (@chris24eth) reported@IBKR The last broker to remove PDT restrictions. This number will go down
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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Christine Folch (@christinefolch) reported@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
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Clem Chambers (@ClemChambers) reported@IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.
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joe (@Yogithebearish) reported@IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.
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Vacuum Cleaner (@agivacuum) reported@blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..
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Bubble Trouble (@SkillJoyed) reportedI’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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Ten Beers (@NBee007) reported@IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.
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joe (@Yogithebearish) reported@IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.
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pastperformer (@pastperformerAU) reported@ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.
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Kastriot (@kastriooot8) reported@MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!
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nullnoob (@nu11noo8) reported@unusual_whales closing my @Fidelity account - can’t trust a place that makes stupid i’ll-advised decisions that are clearly disguised to produce indirect layoffs hello @IBKR 👋 I’ll be making an account TODAY
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Philoinvestor (@philoinvestor) reportedIs @IBKR Flex Query web service down?
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见微 (@DoryYinxuan) reported@IBKR That hidden FX fee thing is the worst! I had no idea how much I was losing until I switched to IBKR. Such a game-changer for my US stock trades. 😩