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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (57%)
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Trading platform (24%)
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Website (19%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thionville |
Website | |
 Madrid |
Website | |
| Madrid |
Login | |
 Amsterdam |
Login | |
 Los Angeles |
Login | |
 Thornhill |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ibex Letter
(@IbexLetter) reported
@IBKR Hi I am an existing IBKR customer. I tried to open a new ISA, haven't used my allowance this year. It seems like only transfers are allowed. Is that correct?
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Eamon Mangan
(@eamonthemullet) reported
@IBKR @IBKR_TI Hi, says- application has been deleted when I try to login through laptop. Username U7230248
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Child Emperor
(@ojin_ojin) reported
@IBKR hello! I’ve been trying to reach the IBKR India helpline for days and there’s no answer! Please, someone reach out to me as there’s an issue with deposits I need to resolve ASAP!
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Uranium Rocks
(@UraniumRocks) reported
not able to trade on ibkr now, anyone else having that issue? @IBKR Tried the ibkr chat bot and it said "servers too busy" So I'm guessing others are having issues too.
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Aramas Wealth
(@AramasWealth) reported
@TradeLightspeed We use both your service and Interactive Brokers @IBKR, no you can't beat their Margin rates and or their commissions but their service sucks, impossible to automate trading with their awful security requirements.
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Claudia Sanchez
(@Claudia06146337) reported
@IBKR When will the workspace trader finish the maintenance? I'm trying to use it for the first time
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Frank Zappa
(@agoudard1) reported
@orrdavid @IBKR staggering that they make billions with the worst customer support in the solar system
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Bacon fixes everything
(@wishitwereover) reported
@IBKR is mobile down?
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lux-str
(@NoahBudet) reported
@IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?
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warith
(@alwareith) reported
@IBKR There is an error message appear when I try to login
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David Orr
(@orrdavid) reported
@IBKR Shout out to ***** at @IBKR for helping me resolve my issue. I really didn't expect it would get resolved. I hope their business continues to increase support for larger managers, which expands their business.
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Jason love
(@Jasonlo59669410) reported
@IBKR Yeah to bad you only deal in iou's.
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Doug ✝️
(@BuyPullbacks) reported
@brent_calver @thinkorswim @IBKR 100%... shoot me DM if I can help.
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amar bostan
(@amarbostan) reported
@IBKR I am in the uk. Everytime i try trading a warrant it comes up with a message saying no kid or kidd.. how do i fix this?
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Aramas Wealth
(@AramasWealth) reported
@IBKR Minute 32 now and still waiting for your customer support to answer/respond/reply to our urgent queries, well done Interactive Brokers 👏👏👏
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Lee Collins
(@LeeColl14) reported
@IBKR Thank you for your reply. I have tried to troubleshoot but no texts are coming through to verify. I'm not having problems with any other texts coming in. Is there a way to call my phone to verify? Thanks
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LaTriLife
(@Latrilife) reported
@orrdavid @IBKR What problems have you had? Sounds like you had many…
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David Orr
(@orrdavid) reported
@Latrilife @IBKR I almost never ask for support but the few times I have, they've either been slow or rigidly said no way. This time they're actually responding now, after I posted this and emailed them saying they were losing a customer after the guy said "no exceptions".
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Vadym Krysevych
(@VKrysevych) reported
@IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...
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Marki
(@mark5183) reported
@IBKR Submitted application for account opening and got email that it has been approved. Following instruction to log in to fund the account but got a error message "Your Application has been deleted"
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सुमित
(@breakoutbad) reported
@marketcallsHQ @algomojo I will be subscriber once the facility is enabled, as of now only @IBKR provides this for positional trades , but issue is order slicing is not supported for Indian market for conditional orders
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Daniel Hopkins
(@DanielH48046801) reported
@IBKR Shame , as they’re awful .
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Paz Grimberg
(@PazGrimberg) reported
@orrdavid @IBKR They are the absolute worst. Terrible API too
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Nina Taylor
(@Ninataylor590) reported
@IBKR @ibkr I like using client portal but not all the charts show and I get this, No data of type DayChart is available for the exchange 'VALUE' and the security type 'Stock' and '1 d' and '1 min' How do I fix this?
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Shaun Cunning
(@cunning_shaun) reported
@IBKR and buy bitcoin bitcoin..whots bitcoin mister...look sonny ive been investing and working in the financial markets for a while and ive no idea except it a string of random numbers...so mister why pay 50000 pounds for a string of numbers you dont understand..**** knows laddie
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JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
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Ashutosh Joshi
(@ashjoshii) reported
Hey @IBKR. I am having trouble accessing Indian market from my account and upon help my query was not resolved. It would be grateful if you can help. Thanks
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Aramas Wealth
(@AramasWealth) reported
@goodbye17171717 @IBKR Worst customer service on the planet, join the club
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Mr. Rich
(@lufenavarro70) reported
@IBKR "our systems are experiencing a temporary interruption. Try again later". Looks like too many clients with not state of the art infraestructure that makes your customer lose money
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Nina Taylor
(@Ninataylor590) reported
@IBKR @IBKR what is going on with your chat support? 2 days I've been trying to use chat but every time I get a season expired message?? I'm trying to find out why on the website some charts don't show up anymore, but they did a few days ago?? Your support system sucks and I need help