Is Interactive Brokers down?
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Withdrawals | ||
| Login | ||
| Login | ||
| Login | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Performance attribution is not working.
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david gillmore
(@davidgillmore3) reported
@IBKR With the biggest stock market crash ever waiting to happen,you have to be joking
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52WeekLow
(@FreeCashYield) reported
@IBKR can’t log into your website. 500 internal server error. Come on. Get it together.
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batman10023
(@batman10023) reported
@IBKR The portal is not working. Your secure code card has expired is what it is saying. not good to give folks a email head's up that system will be down all day.
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Steve Davis
(@unstoppableS) reported
@ThomasPeterffy4 @IBKR Interactive Brokers could double in size with proper customer service and a special team that handles high-value accounts.
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mr market
(@mr0market) reported
@IBKR Fix your margin calculations. You are overcharging massively on margin for some option symbols.
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James J.
(@Christi21342035) reported
@sssc @IBKR same here, plus authentification not working
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KoolKatz
(@KoolKatz420) reported
Is there a way we can select what positions get liquidated first in a margin call at @IBKR ? They liquidated one of my biggest winners due to a bad print on illiquid stocks. Don’t mind the liquidation, but would be nice if we could prioritize positions
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Nick Givanovic
(@NickGiva) reported
I absolutely effing HATE having to get used to a new trading platform. They make it so hard to master. Trying @Trading_Tech. Bugs galore. I could improve it 1,000% in minutes. @ibkr 's is intuitive and easy to use. Shame they are so useless at support. Any problem, forget it.
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ionel roza
(@ionelroza) reported
@IBKR There's no way to contact you, no support at all. You have a broken platform, constant crashes, I get logged out all the time and this is for an account opened today. I tried to contact you today a few times: I funded my account with euros,
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Cuong Truong
(@CuongTruong777) reported
I support the establishment's legit businesses in the USA. I trade their companies' stocks on @IBKR
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s k
(@skputts) reported
@IBKR You brag about being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA and dozens of other brokers trade them!
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AT
(@TakTrades) reported
is the system down? @IBKR
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Mark
(@Mark21114808) reported
@IBKR IB trading platforms down again in Asia Pacific time...3rd or 4th time this year..
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AT
(@TakTrades) reported
@IBKR is the system down?
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Nick Givanovic
(@NickGiva) reported
@IBKR Instead of talking bollocks, maybe concentrate on answering the phone or dealing with your customers' problems. Worst brokerage ever. Everyone I know is leaving you.
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bazooooka
(@bazooooka) reported
@clocktowercap @midtown_rob @IBKR Yeah those who still aren't sure if their broker will come thru should have bailed. The T+2 issues makes me wonder who are the natural buyers for the rights at this point since they still will trade tomorrow. I guess some shorts maybe need to cover and traders can still flip.
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James Sun
(@LSKMSun) reported
@IBKR can you fix your app issue? The interface is not good .. So awkward to use Learn from etrade please
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Bodzu
(@Bodzu671) reported
@IBKR IS THE SITE DOWN FOR MAINTENANCE THIS WEEKEND FOR U.S. USERS?
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Arturo_TG
(@ArturoTG4) reported
@Bruce_Wayme @IBKR dont let you short if you hold stocks. What a pitty. Would have been delicious to hedge this downside spree. I really think that a bankrupcy is close. Lots of expenses, no income, no external money, $ater cant survive and the market knows and pushes the price down.
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İbrahim
(@abrahamjobs3) reported
@IBKR Hi, I need support for IBKR. please respond me on DM
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agftrading
(@agftrading) reported
Market on how long for an @IBKR customer service chat rep to appear in the chat tonight (one that does not transfer me immediately to wait for another). Hedging demand here...
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Lilith
(@lilith2u) reported
@IBKR Your polluting days are numbered big oil. bad investment to be sure
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Nicolaus Copernicus (He / Him)
(@NicolaCopernic) reported
@NickGiva @IBKR I love IBKR but it is true - their customer service is atrocious.
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Ashwini Birla
(@ashwinibirla) reported
@IBKR Guys your maintenance update has royally messed up the entire reporting especially performance vs benchmark breakup. This is why maintenance could have been done on sunday instead of saturday. Can you please fix this ASAP?
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JPA
(@JPAdotcom) reported
@NevoMagnezi @mrmoneymustache @IBKR For a long-term strategy seems to require massive guts. Huge S&P run-up over the past decade unlikely to last forever. 20% or 40% down year would be very unpleasant to stomach in a 3x fund. Maybe the bonds 3x takes away some of the pain but yikes. Too much downside for me.
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s k
(@skputts) reported
@IBKR You advertise being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA trade them!
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Cuong Truong
(@CuongTruong777) reported
I support the establishment's legit businesses in the USA. I trade their companies' stocks on @Fidelity and @IBKR
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McClure Investment
(@McClureInvest) reported
For any RIAs considering @IBKR as a custodian, I'd suggest you think again. Yes, they have very low margin rates. They also have the worst customer service I've ever seen. Just horrendous.
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Stonk Nick
(@StockNick1) reported
@Penny_Heist12 I know @IBKR don't let us trade it which is unfortunate...that won't help