Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 02/12/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (50%)

    Login (50%)

  2. Trading platform (30%)

    Trading platform (30%)

  3. Website (20%)

    Website (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
FranceLille Login
SpainSant Cugat del Vallès Website
SpainZaragoza Trading platform
Hong KongCentral Login
PhilippinesOlongapo Trading platform
ChileSantiago Website
Map Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Nereura9 Nemesis (@Nereura9) reported

    @IBKR Can you give me an e-mail to support because i can,t open one account with you and i don,t get one.

  • Alpaca_Capital Alpaca Capital (@Alpaca_Capital) reported

    @TwainsMustache @CharlesSchwab @IBKR IBKR has impressed me. While people don’t like it due to it not being a new and flashy design (a la Robinhood), it it fundamentally great and continues to improve. My big gripe with IBKR is the customer support which is an absolute pain if you need to resolve something.

  • Noah_G_TRD ForMMer (@Noah_G_TRD) reported

    @OddDiligence @IBKR Jeez sorry to hear. Which names if you don’t mind me asking? Hope it gets settled. They made one pretty inexcusable error for me a few months ago but havent been convinced that another platform was better all around (maybe some brokers could be better for some asset classes idk?)

  • mondioicon daniel udousoro (@mondioicon) reported

    @WaywardBull @IBKR Huh? Where's info about that def.i free money glitch people are using?????_.- "

  • Cliff01568230 Cool Beans (fka, StreetSmartApe) (@Cliff01568230) reported

    @IBKR LOL! Theaters just broke $2 billion on Avatar 2, and had a kick *** 2022 in general and these hacks bad mouth retail traders citing they are more sophisticated. Fact is, they have no brand loyalty, sellout scumbags. Must be short #amc $amc otherwise why would they care?

  • Noah_G_TRD ForMMer (@Noah_G_TRD) reported

    @OddDiligence @IBKR Wow gotcha, yea that’s awful. Luckily I was never caught in one of those cases and have seen them update expirations upon merger close. Just assumed they handled it like a place holder and wouldn’t have expected liquidation like that.

  • neiledwinique Edwin Mamani Campero (@neiledwinique) reported

    @WaywardBull @IBKR Could someone link me to t]hat defi money glitch method people have been using to generate prof]its???? Can't find this????([{ '

  • arturogil0 Arturo J. Gil R. (@arturogil0) reported

    @IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really.

  • cardoruso Cardo ⭐⭐⭐ 🇦🇷 🇺🇦 (@cardoruso) reported

    @IBKR I've adopted IBKR cause the minimum to trade was low, something like 2k USD. But it happens that I'm loosing this rally cause a restriction of 25k necessary to trade. I have 19.5k and can do nothing!!😡 During almost a year I had no problem with the min amount. Can Help please?

  • arturogil0 Arturo J. Gil R. (@arturogil0) reported

    @IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really, what a disappointment.

  • MrEeyoreEsq Eeyore (@MrEeyoreEsq) reported

    @Austin_Federa @PythNetwork I like using Pyth to check on crypto prices much more than loading up some sort of slow exchange UX. @IBKR As a long-time customer trading on your platform, I'd love to see Pyth integration with TWS to provide customers with free real-time "good enough" market data.

  • ap7166 ap716 (@ap7166) reported

    @IBKR “Injustice and corruption will never be transformed by keeping them hidden, but only by bringing them out into the light"....looks like he'd support you being called out for naked shorting and swindling people of all colours

  • cruindggn Itô Girsanov (@cruindggn) reported

    @IBKR Existing customer...can't seem to find how to open isa account

  • JustinSherfield ᒍᑌᔕTIᑎ (@JustinSherfield) reported

    I can’t even successfully send a support ticket through @IBKR

  • Richard86525932 Richard_CT (@Richard86525932) reported

    @IBKR I dont think IBKR offers UK tax summaries at year end. Why not help your UK clients by automating a year end tax summary for them? You are almost alone in this omission.

  • sail_wadhwani Sailendra Wadhwani (@sail_wadhwani) reported

    @IBKR so it’s been more than 7 days since I asked a simple yes/no question via your web support ticket. I have called a number of times to your customer care and no body can give me answer. Can you please look at it? Account U5838341

  • DaleOHays Dale Hays (@DaleOHays) reported

    @IBKR FYI: I sent in two 'Secure Message' tickets on 01/13 - specifically about this issue and frequent lock-ups. One cost me $250 as I had to reboot. It took your CS department 4 days to respond - with a standard canned message about TWS versions. U have, terrible customer service.

  • aivainvesting Aiva 🍥 (@aivainvesting) reported

    @OddDiligence @Noah_G_TRD @IBKR They have been constantly charging wrong tax withholding on my dividends. Had to contact support few times to fix and get refund.

  • Ichbinalejandro Alejandro (@Ichbinalejandro) reported

    @IBKR guys is the second time I try to buy some puts and it does not allow me because "there is not enough settle cash in my acc" which isn't true. It happened few weeks ago with TSLA and now with BABA. Wtf?

  • DaleOHays Dale Hays (@DaleOHays) reported

    @IBKR The part that is really frustrating is that I have other accounts with TD Ameritrade and Fidelity. I can get excellent service almost any time I need it. These are your competitors - IB should learn by these examples and not just apologize and do nothing to improve.

  • ljp0101 ljp0101 (@ljp0101) reported

    @OddDiligence @IBKR ClearStreet talked up specializing in SPACs so CenterPoint might be good, probably catch a bunch of per issue fees though. For recurring issues, put the ticket to attention of the rep that solved your problem before and you can circumvent their "customer is wrong" attitude.

  • BildoPhaggens Bildo P. (@BildoPhaggens) reported

    @nelmhorst @IBKR No way, I've used a lot and this is not thr worst. Not the best, but not the worst.

  • dcRed16 xDCRed (@dcRed16) reported

    @Dao_De_Trading @IBKR Most of my canadian friends are using #MEXC and it's a pretty good place as far as customer services and listing new projects quick, TRG yesterday is just a simple example of them listing projects first than anyone else.

  • OddDiligence Odd Diligence (@OddDiligence) reported

    @Noah_G_TRD @IBKR Yea its a pretty bad experience.Especially when I open a ticket 2 weeks or so prior to fix the exp date and go through back and forth and escalations.. and they still don’t fix it before “expiration”. Happened on 2 separate securities to me this week. Few thousand$ into the abyss

  • ositodepelluche His Dudeness (@ositodepelluche) reported

    @IBKR your webversion seems slow or down? please advise, thank you

  • BornInvestor Irish Born Investor (@BornInvestor) reported

    @SachivM99 @RihardJarc @IBKR It was halted along with a ton of others, looks like some technical issue in the markets.

  • DaleOHays Dale Hays (@DaleOHays) reported

    @IBKR There are things you do well - this is an example. Too bad your overall customer service experiences are totally underwhelming. A fish rots from the head down - your Support Organization is obviously run by folks who are okay with your "metrics" - that is a shame.

  • OddDiligence Odd Diligence (@OddDiligence) reported

    @IBKR Have had many other issues with @IBKR CS, not just warrant related. But each warrant to fix requires them first telling me I'm wrong, and then back and forth for a few weeks.

  • JustAnothrTradr JustAnothrTradr (@JustAnothrTradr) reported

    @IBKR Fix your warrant expiration date IBKR! Opening ticket isn’t helpful either! My warrants disappeared when in reality they expire much later

  • reragha reragha (@reragha) reported

    @IBKR Please fix your SMS authentication. Cannot register after 20-plus attempts #ibkr. Restarting phone doesn't work.