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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Leif Erikson
(@leif_eriksoon) reported
@IBKR Can't trust with constant connection issues
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a
(@5123feng) reported
@IBKR Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro
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quicksilver
(@LoonDr) reported
@IBKR Can’t log in since over an hour (London). I’d think resetting a server shouldn’t take very long. Atrocious.
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fante
(@fante21207515) reported
@leif_eriksoon @IBKR its impossible to login anymore
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Diane Hillyard
(@hillyard_diane) reported
@IBKR too bad us low-income people can NOT INVEST! I have tried and they just laugh at me and that sucks
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR A two factor identification, that NEVER WORKS!! Not 1 Single Time... NEVER SENDS THE STUPID CODE, At All?! How Can u Trade w/ this Junk Website
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@IBKR YOU REALLY NEED TO FIX THINGS FOR EU CLIENTS. WE CAN'T LOG IN. AND YOUR REPRESENTATIVE TELLING PEOPLE THAT THEY CAN TRADE ON CLIENT'S PORTAL SHOULD KNOW BETTER. WE NEED ACCESS URGENTLY. IT HAS BEEN MORE THAN AN HOUR NOW THAT WE CAN'T DO ANYTHING!!!
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR What kind of Garbage, is this Interactive Brokers? I was so excited to Sign up, based on Advertising. But, neverending Problems. The Price on order Screen never Updates!!! You can *Only* be logged on to 1 device at-a-Time!! WHAT?!?!??! Never seen this Garbage in 35 yrs of Trading
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ThatRSIGuy
(@ThatRSIguy) reported
@IBKR Please fix your EU servers, can't log-in, like a lot of other people are mentioning already
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Walrus Farts
(@WalrusFarts69) reported
@BesitosU @IBKR @TendieBaron Some people saying it was how their system handles or displays it for short or long positions, but the part where he says "some corporate action took place" is what makes me say wtf is going on here??
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James Shen
(@Jazekay) reported
@IBKR Experiencing issues connecting to broker. I’m located in Richmond, BC.
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Mr. Jovis
(@Jovissp) reported
@IBKR Please How do I make an email to the support to recover access to my account? Try to send a message 2 days ago by this channel, but this error always appears
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Tara
(@BesitosU) reported
@WalrusFarts69 @IBKR @TendieBaron Yeah that's not even standard 'it was a glitch' that we'd expect, it implies a conscious decision was taken 🤔
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Antonio Tagliatelle
(@potSemaGtegroF) reported
@ConwayYen @WalrusFarts69 @IBKR Care to correct any errors?
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@ThatRSIguy @IBKR I have talked to them on phone twice and they can't fix no **** yet. Gggrrrr!! They even don't know when this will be fixed. My 0 DTE options can REST IN PEACE
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR The Stupid app *never** remembers your Password! Have 2 Jump Through various Hoops, Just to get Logged-in. If you are trying to make money and Time is crucial, Interactive brokers is **Definitely** not for you!!! It's Absolutely Horrendous!!
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Taskin Tas
(@TaskinTas17) reported
@ThatRSIguy @IBKR It is almost an hour, not working from London
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サウザンドアイランド
(@wangt9224) reported
@IBKR We are looking for long term part time staff, a long term stable side hustle. ☆ Free online working hours and sites ☆ Payday billing ☆ 60 USDT - 1200 USDT per month ☆ Tax-free work If you want to join this job please add reception customer service contact telegram ID:@pso627
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sasa Brown
(@sasaBrown4) reported
@IBKR Your $1,000 turned into $2,038, from that day onwards, I make more money and invest more every week, thank you so much, find a legit account manager like you, I recommend the public to invest in financial stability, see her WhatsApp +447424092232
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Muslim Peter Griffen
(@Muslim_Peter) reported
@IBKR Im having a problem with logging in
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR Can Someone tell me how to turn-off this lousy two-factor Identification? It's terrible! It never works! The stupid app *never* remembers the password. The website 'Says' that it is Generating a 'code', but it never does.. This is Costing me so much money! Need 2 Turn it off Asap
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a
(@5123feng) reported
@IBKR Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro
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Vik Pansare
(@pansareV) reported
@HML_Compounder @PrefShares @IBKR Ibkr rocks just wish their UI and customer service wasn't total crap
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Rocky Tweets
(@RTtweetes) reported
@IBKR could you please fix your website? It’s not working from the last 5 days.
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fante
(@fante21207515) reported
@IBKR cant login anymore from any platform...I am having big issues
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Taskin Tas
(@TaskinTas17) reported
@IBKR Not working from London...
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HML_Compounder
(@HML_Compounder) reported
@pansareV @PrefShares @IBKR It really does. Phone app isn't terrible but not the best either. Funny how you have to run reports just to see cost basis of various holding specIDs. Haven't tried the desktop version as I run Chromebook at home and don't want to download on work computer.
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@LoonDr @IBKR This is sickening. My options are just going bad and my profit is gone!! Called them thrice and they don't know when this will be fixed.
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Walrus Farts
(@WalrusFarts69) reported
@IBKR "Due to corporate action" - wtf does that even mean!?
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Branche37
(@Branche37) reported
@IBKR #IBKR the worst charts in the industry