Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 09/24/2023 16:20

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • Login 51.22%

    Login

  • Website 31.71%

    Website

  • Trading platform 12.20%

    Trading platform

  • Withdrawals 2.44%

    Withdrawals

  • Deposits 2.44%

    Deposits

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities::

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City Problem Type Report Time
United StatesFort Myers Website
PakistanSwabi Withdrawals
United StatesBoynton Beach Trading platform
FranceColomiers Login
ItalySesto Fiorentino Login
SpainLorca Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BeCashBro1 BeCashBro (@BeCashBro1) reported

    @IBKR Fix your ****

  • xls1977 LS1977 (@xls1977) reported

    @IBKR So your site is totally down 30 mins before the market opens and this is what you tweet?? WTF

  • BeCashBro1 BeCashBro (@BeCashBro1) reported

    @IBKR @Benzinga Fix your ****

  • EMalimenkova Elena (@EMalimenkova) reported

    @IBKR How dare you are - system is down all around the globe customers losing millions of money and you are talking about Strategist? It’s messed up

  • stone_fenced StoneFenced (@stone_fenced) reported

    @IBKR maybe fix your issues today?

  • CrankyRicky Rick March (@CrankyRicky) reported

    @IBKR nice update that breaks the system. You’re definitely not the least expensive, how about better service.

  • GregoryIrving9 Gregory Irving (@GregoryIrving9) reported

    @IBKR What is the use of having Twitter if you don't inform clients about severe outage!! When will it be fixed? At times like this IB is an information blackhole.

  • RobBrinkmann Robert Brinkmann (@RobBrinkmann) reported

    @IBKR @Benzinga Would help if you could fix your app. Down first thing on a Monday morning is not a good look

  • ESFaisal93 Faisal 🇸🇦 (@ESFaisal93) reported

    @IBKR fix your platform!!

  • maoxian C. Maoxian (@maoxian) reported

    @stone_fenced @IBKR Thx, it's global, it's bad.

  • stone_fenced StoneFenced (@stone_fenced) reported

    @maoxian @IBKR same issue. I live in Europe.

  • TamirTiko2110 Tamir (@TamirTiko2110) reported

    @IBKR conducts system maintenance on a Monday morning #interactivebrokers What's the point of having twitter if no updates to your client's #IBKR

  • adorbecker J.A. Dorbecker (@adorbecker) reported

    @IBKR I've been trying to contact someone, anyone... your platform is having "technical difficulties" and can't log in... nor can I get in touch with your help desk

  • BogdanMaverick Maverick (@BogdanMaverick) reported

    @50Pips @iv_technicals @IBKR do they offer some compensation for losses or potential losses if people complain, or make a real claim ?

  • AlephBlog David Merkel (@AlephBlog) reported

    FIrst time in 10 years that I have seen @IBKR have a systemwide outage this near the open in NYC. Be well $IBKR. Not that I need to trade, but there is a lot of information I get through the trader workstation.

  • SemperePico Daniel Sempere Pico (@SemperePico) reported

    @IBKR Great timing with this post. Please update what’s going on with your service outage.

  • Henry64367044 Henry (@Henry64367044) reported

    @IBKR Holly ****. Fix it!

  • ActiontraderSeb ActionTraderSeby (@ActiontraderSeb) reported

    @pjjsfv @IBKR The phone line is not working either I suspect "no service in English available"? - site says 24hour support. I'm a bit worried that the service will come back up and everything will get executed at weird $

  • xls1977 LS1977 (@xls1977) reported

    @IBKR You're totally offline and this is what u tweet?? Wtf

  • crustmp4 Crust (@crustmp4) reported

    @IBKR damn, the market opens in 30 minutes and @IBKR interactive brokers as per usual can't get their **** together to get their platform working. Hope you had stop losses cause it seems you can't rely on IB. You're playing with people's livelyhood here

  • royalcopter royal (@royalcopter) reported

    @IBKR when is your ******* service getting back online?!?!

  • pjjsfv Fibs (@pjjsfv) reported

    @ActiontraderSeb @IBKR Same problem here

  • JoshFeldberg Josh Feldberg 🐦 (@JoshFeldberg) reported

    @davio9999 @Buldozerin @IBKR It's all ******. I cant login anywhere

  • yymacun Yavuz macun (@yymacun) reported

    @IBKR guys what’s going on I can’t login, please help asap!

  • Collage14580042 Collagen (@Collage14580042) reported

    I can't connect to Interactive Brokers @IBKR Very upset already an hour of outage and still counting!

  • DaleOHays Dale Hays (@DaleOHays) reported

    @TheStreet I think the TOP THING I need to know this Monday is that ALL of the systems at @IBKR are down - and have been for hours. Their international clients are in a rage and in 45 minutes the main US market opens. And of course - no customer service availability to be seen . . .

  • crabbynerd crabby (@crabbynerd) reported

    @IBKR The website and portal is so slow. Why is that? It's not my internet for sure.

  • InceNY1 ERIC INCE (@InceNY1) reported

    when you call the @IBKR to ask what's going on im losing 2K ?? Here is their answer English support ‘unavailable? I should learn another language then call them and ask what happen my money ?? what a smart broker @IBKR

  • pjjsfv Fibs (@pjjsfv) reported

    @ActiontraderSeb @IBKR I had a winning trade go red on me because of this problem...they need to be held accountable.

  • vikingsmn3 vikingsmn3 (@vikingsmn3) reported

    @alexg0930 @IBKR They do this kind of outage to bail shorts. This time $KODK shorts are ***** deep borrowing from interactive brokers.