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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (63%)
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Trading platform (25%)
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Website (13%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Website | |
 Andorra la Vella |
Login | |
 Madrid |
Trading platform | |
 Gilbert |
Login | |
| Sevilla |
Login | |
| Cape Coral |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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bullbearlovechild
(@bullbearlovech1) reported
@calvinfroedge @IBKR I opened an account with IBKR because my original was crashing too often. Now IBKR starts crashing as well. Seems that the only reliable solution is to use maybe 3 different brokers, so that you can still act even when 2 of them are not available.
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Srudeep KATAMREDDY
(@srudeepk) reported
@IBKR I still cant login, 2 factor SMS authentication code is still not received to be able to login.
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WhyAlwaysMe
(@quit_za) reported
@IBKR I can't receive the security code to get the trading permission. Anyone has the same issue?
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RA1992
(@RA1992) reported
@IBKR IMPORTANT:Due to a technical issue clients may be unable to connect through our web, mobile, and de IMPORTANT: Due to a technical issue clients may be unable to connect through our web,mobile,and desktop trading platforms.We are working to address the issue. 020/12/07 10:10
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JASON TRAN
(@JasonnarT) reported
from
Manhattan, New York
.@IBKR I can’t login!!! What’s wrong with the app? I need to trade.
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nikos paneris
(@paneris21) reported
@IBKR Are you going to fix the problem before the closing bell????????????
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brian schwarzmueller
(@rexmundi1337) reported
@IBKR god dammit i cant even connect to support
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Heidi Burgess
(@HeidiBu42537719) reported
@robiifitz @IBKR This is bad!!! Sounds like a hack?
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Atilla Torgay
(@atillatorgay) reported
@IBKR When do you expect the problem to be fixed?
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Trishul Shetty
(@trishulshetty2) reported
@IBKR STILL CANT LOGIN. WHAT ARE WE PAYING TOP DOLLAR FOR ?
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Tony Castelluccio
(@T_Castelluccio) reported
@calvinfroedge @IBKR every place has these problems. this is actually first i can remember happening at IBKR. ive had it at schwab recently and know many of the others like robinhood do too
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Dhruv Khanna
(@dhruvkhanna7) reported
@heangelman @ACInvestorBlog @IBKR try mobile login
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Larylaryc
(@Lakachuu) reported
@IBKR Poor IT support!!!!!! you said restored but no one can enter the system with security code. Is that restored? What a disaster!!!!!
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ClaytonDandeneau
(@ClaytonDandy) reported
WTF @IBKR ??? Im missing out on taking profits on my positions. Still no access to accounts?
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linda
(@linda_chsg) reported
@IBKR Your most important trading service is not restored yet. And why is this happening to hk based customers but not Shanghai and Singapore?
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Diario de pennys
(@de_pennys) reported
@IBKR $IBKR And who is going to pay for this? How you can offer now a compesation? I mean, a lot of trades we cannot close just for your problems...
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Típico Inversor
(@d_martinv) reported
@YoBroseidon @3Z94474033 @IBKR Yep, same 3 years with IBKR and 0 problems, even in march crash it worked while other brokers where down...
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Brent Vogl
(@wannaspeed) reported
@YoBroseidon @3Z94474033 @IBKR Same. 2 years first time for me, even when the market was crashing no lag or problems, unlike TOS
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jesusaa.mx
(@JesusaaMx) reported
@IBKR I cant close my trade now are in losses bad thing @IBKR
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Kelly
(@laser742) reported
@robiifitz @tucaman123 @IBKR so you need to be able to login in first
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Dermore Capital
(@DermoreCapital) reported
@tynkerbear @IBKR big account here, tinklebear.. storage backend issue allegedly, we suck it up and those who lack the mental game move elsewhere (Robinhood was down today as well, lol)
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JayTrades
(@JamesMi93525948) reported
@IBKR How about, at a bare minimum, you guys make more of an effort to contact your clients directly to explain what the problem is? Sounds reasonable, send out a mass email since many of us can't even connect to client services. It's more responsible than a tweet.
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ray man
(@rayman17990453) reported
@IBKR cannot receive SMS, WTF is going on?
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calvinfroedge
(@calvinfroedge) reported
@StonkTonk @IBKR Has been down all morning
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EVip Trading - Electric Vehicle Investor Portfolio
(@EVipTrading) reported
@IBKR Anyone asking for compensation, get real, obviously they’re never going to pay a single penny. If brokerages started giving compensation for every outage, they would be out of business within a year. As for commissions though, time to get on par with the competition I think. 🆓
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Tamir
(@TamirTiko2110) reported
$IBKR @IBKR Still Down ,,,, unF*****believable
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Liverbird 6️⃣✖️🏆UCL
(@NtcRick) reported
WTF @IBKR how long more you need to resolve this ******* nightmare? I’ve lost 10k cos of your ******* system
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Larylaryc
(@larylaryc) reported
@IBKR Poor IT support!!!!!! you said restored but no one can enter the system with security code. Is that restored? What a disaster!!!!!
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Trishul Shetty
(@trishulshetty2) reported
@IBKR This is a conspiracy to let the institutional index funds buy Tesla while our systems are down. The market has been super volatile and your systems crash. GREAT
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BCE
(@billchen80) reported
@IBKR wow, it's so laggy even though the connection is back. Took 2 min to simply flip from one tab to another. Anyone else having similar issue?