Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	5 days ago
Los Angeles	Website	12 days ago
London	Login	13 days ago
Melbourne	Login	18 days ago
Cape Town	Login	20 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GardinerIslandCapital (@GardinerIsland) reported 5 minutes ago

  hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

• 
  Maria Mednikova (@MednikovaM64181) reported 8 minutes ago

  Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!

• 
  KaRan ShAh (@karan_h_shah) reported 9 minutes ago

  IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

• 
  DevilsFootnote (@devilsfootnote) reported 10 minutes ago

  @bclund @IBKR that's your fault.... STUPID!!!

• 
  Violet (@belfort0609) reported 10 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  One Fib Per Day (@fibscalper) reported 10 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Investment (@Investm80789211) reported 16 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Vj (@VJ_303) reported 21 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Someone (@PlatoCosmos) reported 24 minutes ago

  @IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??

• 
  Empress Capital (@Empress_Cap) reported 25 minutes ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  JackAttack (@SychoShadows) reported 25 minutes ago

  @IBKR Gee I can’t imagine how this could be terrible.

• 
  VA (@IndMktTrading) reported 27 minutes ago

  @IBKR When your stupid app allows to! WTF is the developer ??

• 
  toti (@Aonnoa_) reported 28 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  The 'investor' (@Pikachu21M) reported 31 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  SOBR (@SOBRBC) reported 33 minutes ago

  @IBKR Fix the desktop installer for linux please

• 
  DismalDeFi (@DismalDefi) reported 34 minutes ago

  @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

• 
  Frans Bakker (@FransBakker9182) reported 36 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 36 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  Acmesafeco (@acmesafeco) reported 38 minutes ago

  @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

• 
  Bitget Support (@BitgetSupport) reported 40 minutes ago

  @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

• 
  Vikas kumar (@Vikasro50357845) reported 43 minutes ago

  @IBKR Very Bad service no responce 😡

• 
  Alex 👹 (@Alex_Steger_) reported 44 minutes ago

  @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

• 
  Prof.Coin 𝕏 (@Crypto_Educator) reported 44 minutes ago

  @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

• 
  Ethan Hartwell (@EthanTrades13) reported 45 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  Matthew Donegan-Ryan (@MatthewDR) reported 49 minutes ago

  @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR

• 
  sroy (@roy34340023) reported 49 minutes ago

  @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 52 minutes ago

  @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 54 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Cotednq (@Dougcotefx) reported 58 minutes ago

  @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

• 
  Priom.eth (@0xPriom) reported 1 hour ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis