Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 2 days ago |
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Trading platform | 3 days ago |
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Website | 7 days ago |
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Login | 20 days ago |
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Website | 26 days ago |
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Login | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ELhuron DasWiesel (@ElhuronD33244) reportedHey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
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TopInvestor (@Matrix_B0SS) reportedI own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60
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EliteTrading (@EliteGainzTrade) reported@Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!
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SMH Trading (@MisticTrader) reportedIf you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.
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RobertoenMexico (@Olde_Pharte) reported@IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.
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0x.Nya (@jin_devilfruits) reported@IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR
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Ruimtepak 🔮 (@_Ruimtepak) reported@EclipticaOS @IBKR Hot damn it only gets more magical
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Chill Pill 🔮 (Bald) (@ripchillpill) reported@cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated
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Forward Capital (UK) Limited (@Forward_Capital) reportedThere have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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TruthFreedomPeace (@TheLepsGold777) reported@SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.
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Fumbles with Money (@moneyfumbler) reported@IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?
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abxx (@abdullah_717) reported@IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know
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BestVoyages (@best_voyages) reported@ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.
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SOBR (@SOBRBC) reported@IBKR Fix the linux installer for your desktop software @IBKR
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SSRRevolution (@standforSSR) reported@IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.
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Invest (@Invest469752) reported@IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer
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Christine Folch (@christinefolch) reported@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
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大侠 (@M2MLiRWzrWumuWR) reported@IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭
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Zhu Su (Positive Doom Baller) (@ivrespecter) reportedJust got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.
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VA (@IndMktTrading) reported@IBKR When your stupid app allows to! WTF is the developer ??
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S Sanzhi Kobzhanov (@Sanji_vals) reported@IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.
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Nikita G. 🎲 (@Gorev111) reportedChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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Brad Ford (@Digetydog) reported@IBKR @ibkr has terrible customer service in my opinion.
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Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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Matthew Donegan-Ryan (@MatthewDR) reported@JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR
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MilesHighClub (@mileshighclubb) reported@cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.
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pastperformer (@pastperformerAU) reported@ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.