Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	12 days ago
Mesquita	Website	16 days ago
Calgary	Trading platform	19 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon (@D3GSolutions) reported 3 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  Kir Royal Trader 🥂 (@go_mask) reported 3 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  Nate (@nathan96911) reported 4 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  Adonis (@yao_yao520) reported 5 minutes ago

  @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

• 
  Boosting Media (@Booster7860) reported 6 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  Jiri Vatka (@NSonic101) reported 7 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  William W. Nicholas (@Alohayall_) reported 8 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 11 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Brad Kibel (@KibelBrad) reported 15 minutes ago

  @IBKR Sell the stupid ****

• 
  Jona (@JJLDoc) reported 17 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  FactPulse (@FactPulse93508) reported 17 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  cry diamond (@pear40853456) reported 18 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Carlos Dos Santos (@_charles289) reported 20 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  NaN (@iama_nan) reported 21 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Natalka (@NataliiaKoval) reported 22 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Tim Williams (@_AcumenVentures) reported 23 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  ₿a ElenHODL (@BaElenhodl) reported 31 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  FactPulse (@FactPulse93508) reported 32 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  Oded Tamir (@tamir_oded) reported 36 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Rod Farva (@large_farva34) reported 39 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  jpemberthy (@jpemberthy) reported 41 minutes ago

  @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

• 
  Peter Penny (@PeterCarli28957) reported 44 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Murray Finlayson (@MtnMuzz) reported 45 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  Jesus (@CCrypto1001) reported 47 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Ramy Gerges (@ramyggerges) reported 50 minutes ago

  @IBKR customer support is abysmal.

• 
  EliteTrading (@EliteGainzTrade) reported 52 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Mellie Mel (@MellieMelvc58) reported 53 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  Mini Trades (@theminitrades) reported 57 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  joe (@Yogithebearish) reported 58 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  David Silva Smith (@DavidSilvaSmith) reported 59 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.