Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	1 day ago
Williamsburg	Login	15 days ago
Noida	Trading platform	15 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  senzu_capital (@senzu_capital) reported 4 minutes ago

  @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

• 
  Anssi Alkio (@Anssi_A) reported 8 minutes ago

  @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

• 
  Jack Bauer (@Jack_Bauer2022) reported 12 minutes ago

  @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

• 
  FISIONANDOME ⚛️ (@fisionandome) reported 15 minutes ago

  @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long

• 
  Stan (@xbc9stazj) reported 17 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  Adam Voulstaker (@AdamVoulstaker) reported 19 minutes ago

  @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

• 
  DeV (@A_Dev9) reported 20 minutes ago

  @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

• 
  Carl Malartre (@Malartre) reported 21 minutes ago

  Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

• 
  Adi (@adi_baradwaj) reported 26 minutes ago

  @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

• 
  Manny (@theverysmartone) reported 29 minutes ago

  @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

• 
  Acmesafeco (@acmesafeco) reported 30 minutes ago

  @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

• 
  Alex 👹 (@Alex_Steger_) reported 31 minutes ago

  @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

• 
  Palmer (@BankTheTrade) reported 32 minutes ago

  Is it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.

• 
  Treize (@TreizeKushrena2) reported 32 minutes ago

  @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

• 
  James Sun (@LSKMSun) reported 36 minutes ago

  @IBKR the speed for es quote is very slow!!!!!

• 
  Steve (@IlhadoSteve) reported 37 minutes ago

  @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

• 
  CT🪐 (@gercekci_V) reported 37 minutes ago

  @joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try

• 
  JT Gert (@the1Gert) reported 38 minutes ago

  @JosephW31117119 @senzu_capital @IBKR same issue

• 
  Balanar (@Balanar_007) reported 38 minutes ago

  @mtrad203 @IBKR Same here!!!! In addition to awful laggy and buggy tws, now this @ibkr

• 
  Milo (@coincarver) reported 41 minutes ago

  Is Interactive brokers down? What is this garbage exchange? HELLO? @IBKR

• 
  Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported 43 minutes ago

  @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

• 
  Amit Gandhi (@amitpg) reported 43 minutes ago

  @JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.

• 
  xp Ehsaan (@XP_Ehsaan) reported 46 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  Rich Pinks (@RichPinks) reported 46 minutes ago

  Just keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$

• 
  Reuben Walker (@bwalkers212) reported 52 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Rod J Davis 🇺🇸 (@rjd_mkts) reported 53 minutes ago

  @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

• 
  Jinuuku (@Jinuuku121844) reported 56 minutes ago

  @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

• 
  JKL (@ljzmdg) reported 58 minutes ago

  @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

• 
  Clausius investments (@MinhungShih) reported 58 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  mindfultrader (@mindfultrader22) reported 60 minutes ago

  @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr