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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 9 days ago
Le Grand-Quevilly Login 14 days ago
Sydney Trading platform 14 days ago
Jewar Website 18 days ago
Noida Login 1 month ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR Your ticket message returns in error!!

  • abdullah_717
    abxx (@abdullah_717) reported

    @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

  • Marbles6
    M🅰️rbles (@Marbles6) reported

    @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

  • KhushbooR1
    KhushbooR (@KhushbooR1) reported

    Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR please help.

  • 3nder555
    sfrPILLED (@3nder555) reported

    @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR no support at all as I’ve been waiting days for my account to be setup.

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

  • chopcity_da_2nd
    Chop City² (@chopcity_da_2nd) reported

    @buyerofponzi @IBKR Damn...

  • bclund
    Brian Lund (@bclund) reported

    After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

  • thecracker_23
    BorrisBOMBA (@thecracker_23) reported

    @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

  • GardinerIsland
    GardinerIslandCapital (@GardinerIsland) reported

    c'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems

  • ripchillpill
    Chill Pill 🔮 (Bald) (@ripchillpill) reported

    @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

  • baanibaani4
    baani 🦕 (@baanibaani4) reported

    @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

  • MarkMeyerBuilds
    Mark Meyer (@MarkMeyerBuilds) reported

    I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

  • 0x7fff9
    ***** Not CISSP® 🔹 (@0x7fff9) reported

    @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

  • ChaserBid
    PonziMaxi (@ChaserBid) reported

    Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • ranking_smart
    Smart Investor (@ranking_smart) reported

    @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

  • kevin03698324
    kevin (@kevin03698324) reported

    @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

  • Crypto_Educator
    Prof.Coin 𝕏 (@Crypto_Educator) reported

    @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

  • ClemChambers
    Clem Chambers (@ClemChambers) reported

    @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

  • BaranelloJim
    Jim Baranello (@BaranelloJim) reported

    @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • Atenov_D
    Atenov int. (@Atenov_D) reported

    @buyerofponzi @IBKR can't even get a simple issue resolved