Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 04/25/2024 03:35

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (57%)

    Login (57%)

  2. Trading platform (24%)

    Trading platform (24%)

  3. Website (19%)

    Website (19%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceThionville Website
SpainMadrid Website
SpainMadrid Login
NetherlandsAmsterdam Login
United StatesLos Angeles Login
CanadaThornhill Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • RedeyeMalone Redeye Malone (@RedeyeMalone) reported

    @MebFaber @IBKR @Vanguard_Group I have IBKR account, but would _not_ recommend it to anyone who has trouble with the TV remote (or their parents). ;-)

  • reverandglenn Glenn Murray (@reverandglenn) reported

    @Crypto_Anubis @IBKR And still no answer from IBKR?? 🧐🧐🤔🤔🤔 @Crypto_Anubis , I have been with IB for 12 years and their customer service has gone from the BEST to THE WORST the bigger they get. Now they are #1 for size with retail, they are the inverse for Customer Service. I may be switching.

  • chadsmithpe Chad Smith (@chadsmithpe) reported

    @stocktalkweekly @c89 @IBKR You get a warning when it's close. IBKR is not beginner friendly. Customer service expects you to know what you're doing. Youtube videos are available on how to work their platform. Those should answer your concerns on choice.

  • whereverr01 Nasser (@whereverr01) reported

    @IBKR I can't login to my account I got failed, please help me in this

  • Lowkey08811805 P-hacking Human Sensor🇭🇰 (@Lowkey08811805) reported

    @GGG76778806 @IBKR If they do it purposely, it means IB is retarded. Monthly USD 10 can have better quality data. I have no idea why IB find GIS. Apart from data quality, IB should also upgrade its price updating speed. Updating the latest price every 250ms is very slow.

  • tamashiren Tama Shi (@tamashiren) reported

    @IBKR Login doesn't work! Authentication is running in a seamless loop and I'm unable to login.Your system indicates Normal Operation but there is clearly issues in the login process. Tried it on every possible way but it's been not working since Friday evening.Please fix it!!

  • mitchellpots Mitchell Potatoes ltd 🇬🇧🥔🍟 (@mitchellpots) reported

    @ArgoBlockchain @IBKR I use lloydsbankdirectinvestments , no problems to buy or sell #ARB

  • JackJ80394760 SJ (@JackJ80394760) reported

    @stocktalkweekly @IBKR I just apply for it today. Did have to wait a whole day due to system maintenance. Will be switching from robinhood..mostly wanting the 4am PM window, Webull just not user friendly to me. Td is my main. the lowest margin/international trading ability is also appealing

  • sedul_lo Felix Lo (@sedul_lo) reported

    @sid__vcs @stocktalkweekly @IBKR TWS is slow and outdated and has numerous UI issues. Would you recommend DAS Trader for faster charting, day/swing trading stocks and options?

  • Marvel_IM Marvel (@Marvel_IM) reported

    @mcuban @RobinhoodApp @IBKR Stocks go up and down everyday. It is the risk of the investor to decide when to trade and personally know the risks associated with each investment. GME may go to 1000+ or back to 10, but the timeframe needs to be determined by free market supply/demand. Just like SPACs now

  • dachanist Dachanist (@dachanist) reported

    @wongraymondm @IBKR Bucket shop, and Citadel is the bucket. They will never live this down.

  • LeviWhi06827814 Levi White (@LeviWhi06827814) reported

    @stocktalkweekly @IBKR Using them for over 4 months now. Mobile platform terrible. Their desktop is good but takes getting used to. I don’t use margin, I just tried them because they had a good reputation then they pulled the Robinhood shenanigans.

  • bryanbroyles Bryan Broyles (@bryanbroyles) reported

    @CNBCClosingBell @IBKR Bullshit. The lack of integrity in the system, that play, is where their money is. **** them and any take that doesn't point out that nothing they do produces value, only profit.

  • EcRicardo Elizabeth Ricardo (@EcRicardo) reported

    Hey @IBKR, still can't access my account and can't get a hold of anyone when I call. Can your customer service team reach out? Thanks.

  • LaulessMC Lauless (@LaulessMC) reported

    @unabia_benjie @IBKR @IBKR has chat, waited for over two hours and they disconnected. Could not get through on phone either. They are terrible.

  • Marvel_IM Marvel (@Marvel_IM) reported

    @mcuban @RobinhoodApp @IBKR service issues and limiting free market purchases by retail investors. Retail investors need to understand publically the way brokers make their many streams of income including sorting investors by profitable/unprofitable. It has not come back down under 100 already due to the

  • ash_loskor Ash (@ash_loskor) reported

    @stocktalkweekly @IBKR Like/OK: order execution faster, but had trouble lately. Dislike: UI. Also it put restriction on $GME $AMC (certainly not trading them) which I didn't like. Whether it's a liquity or anything else, if a stock is offered by a broker, it should be tradable without restriction.

  • Chimney_Wizard Chad Vaillancourt (@Chimney_Wizard) reported

    @IBKR I should be able to buy and sell whatever I want with my own money! Fidelity didn't give me one issue trading my own money. IBKR was definitely part of the intentional market manipulation. #leveltheplayingfield#purecorruption

  • glgallucci ElliotWavey (@glgallucci) reported

    @stocktalkweekly @IBKR In Canada IBKR is the best. Especially last year when a lot of brokerages would have down time (TOS, RH) IBKR was always up. I do prefer charting on another platform and sometimes your limit orders get filled a cent or two higher but other then that no complaints.

  • diaz2_jrd southwest hedge fund (@diaz2_jrd) reported

    @markingthetop @IBKR You're a genius, ever heard of revenues, profits, debt to equity. Its work 17.00 not 230. its going to crash.

  • BatisteEnFue Murdoch Batiste (@BatisteEnFue) reported

    @mcuban @RobinhoodApp @IBKR margin buying is fueling the move and margin collateral of names that can quickly go to zero is essentially worthless and triggers liquidity issues.

  • kouroshshafi Kourosh Shafi (@kouroshshafi) reported

    @MebFaber @IBKR @Vanguard_Group A happy vanguard customer. I was all along surprised why anyone would choose any other broker given Vanguard's reputation. User Interface means nothing when you can't rely on your broker at critical times.

  • ash_loskor Ash (@ash_loskor) reported

    @stocktalkweekly @IBKR Like/OK: order execution faster, but had trouble lately. Dislike: UI

  • Elfaguoren .. (@Elfaguoren) reported

    @stocktalkweekly @IBKR I like the low margin rates, low commission fees. Their software TWS is not too bad. But the platform is often bugging and we do experience “data connection loss” very often.

  • LarryLivinston Sheldon Knight (@LarryLivinston) reported

    @MebFaber @IBKR @Vanguard_Group "customer should receive at least 50%" Off-topic but I've had similar thoughts about things like customers leaving product reviews on Amazon/Yelp, & plumbers giving free advice to DIYers on forums. Why are users not compensated for their capital contributions on these platforms?

  • Marvel_IM Marvel (@Marvel_IM) reported

    @mcuban @RobinhoodApp @IBKR it needs to from here as the players trap shorts/longs on its course. We don't need to shut down brokers eliminating the free market as it will lose its volatility over time at a price closer to what is fundamentaly sound

  • EnergyMatters3 Energy_Matters 🥯🚨 (@EnergyMatters3) reported

    @MebFaber @IBKR @Vanguard_Group Agree with the spirit of the ideas here but in a structure like this shouldn’t we expect trade commissions to come back, which hurts smaller and more active traders/investors. You can shift the investor from “product” back to “customer”, but then they have to pay

  • mandy5230 Mandy Ho (@mandy5230) reported

    @stocktalkweekly @IBKR I hate the platform... clunky. Customer service is also crap

  • RT52052967 Wall Street Confessions (@RT52052967) reported

    @stocktalkweekly @IBKR As a follow up, I have been with IB 12+ years. they do not value their customers, my account is large. did I mention customer service is horrible? they are in business as a favor to you and they remind you to never forget that. You got complaints? too bad. I do not use margin!

  • RT52052967 Wall Street Confessions (@RT52052967) reported

    @stocktalkweekly @IBKR With IB now, will be changing. Platform outdated, charges $300 fee for each **** to split. Horrible customer service, need a subscription to what traders need, for an extra monthly fee. Site was recently down ALL DAY. Could not log on. I trade ES daily. IB is not reliable. TD??