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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 64% Login (64%)
  • 27% Website (27%)
  • 9% Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 13 days ago
Saint-Ouen Login 1 month ago
Le Grand-Quevilly Login 1 month ago
Sydney Trading platform 1 month ago
Jewar Website 1 month ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

  • jminvesting
    John Martin (@jminvesting) reported

    I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • orangeishope
    Orange is Hope (@orangeishope) reported

    @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

  • KhushbooR1
    KhushbooR (@KhushbooR1) reported

    Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

  • kastriooot8
    Kastriot (@kastriooot8) reported

    @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • ToXicGod321
    ToXic God (@ToXicGod321) reported

    @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

  • moneyfumbler
    Fumbles with Money (@moneyfumbler) reported

    @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

  • agivacuum
    Vacuum Cleaner (@agivacuum) reported

    @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

  • F0HuazzZ
    FuHua (@F0HuazzZ) reported

    @IBKR no problem

  • bobjshine
    Robert (@bobjshine) reported

    @IBKR Need login support ASAP

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

  • TheLepsGold777
    TruthFreedomPeace (@TheLepsGold777) reported

    @SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.

  • StrategicDegen
    Strategic Degen (@StrategicDegen) reported

    I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

  • mikegor52933
    Dun (@mikegor52933) reported

    @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

  • DzunLIvBzQrdSaH
    personal_cxk (@DzunLIvBzQrdSaH) reported

    @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

  • ilisteninnwohio
    musictalklistenerohio✂️ (@ilisteninnwohio) reported

    @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

  • jbutlersg
    James Butler (@jbutlersg) reported

    @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

  • MrSinatra_MDW
    Mr Sinatra (@MrSinatra_MDW) reported

    @grok @IBKR This feels like vaporware. wtf?

  • Davide_Morcelli
    Davide Morcelli EU (@Davide_Morcelli) reported

    @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.