Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	10 days ago
Amiens	Website	13 days ago
Toronto	Trading platform	20 days ago
Phoenix	Login	28 days ago
Nelson	Website	1 month ago
Hyderabad	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PhenixInvesting (@PhenixInvesting) reported 5 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Brandon (@D3GSolutions) reported 11 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Mehtab | Karta Ventures (@MehtabKarta) reported 12 minutes ago

  This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

• 
  cry diamond (@pear40853456) reported 12 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Mendax Venatorem (@mendaxvenatorem) reported 13 minutes ago

  @IBKR Terrible

• 
  PSaif (@PedSaif) reported 14 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  ilia (@ilia_el_pro) reported 14 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  Jesus (@CCrypto1001) reported 15 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Brandon (@D3GSolutions) reported 15 minutes ago

  Dear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.

• 
  MarketMusing (@alamsl) reported 15 minutes ago

  @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

• 
  HappyHKL (@HappyHkL1) reported 16 minutes ago

  @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

• 
  男比熊大 (@bixiong_baisui) reported 18 minutes ago

  @IBKR What is your problem?

• 
  Baron Von Garray (@BaronVonGarray) reported 20 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Yousif Ashknani (@AshknKW) reported 21 minutes ago

  @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

• 
  MilkyWay (@Olua_AO) reported 23 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  invoker🎮 (@AnhDaDen811) reported 25 minutes ago

  @IBKR But what about those who've had bad experiences with them?

• 
  Yishai Cohen (@Yishai__Cohen) reported 28 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Brandon (@D3GSolutions) reported 32 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  The Senior Risk Manager (@salr_nyc) reported 34 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Matt (@MattMattvbip) reported 35 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 40 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  RobertoenMexico (@Olde_Pharte) reported 43 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  ann👾 (@21timestwo) reported 45 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 48 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  andrew brett (@AndyJB4676) reported 49 minutes ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  Ariel Lillie (@ariell_xyz) reported 51 minutes ago

  @IBKR options trading can be risky but brokers like interactive brokers help

• 
  EliteTrading (@EliteGainzTrade) reported 52 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Luna Trades (@totheluna21) reported 58 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  HappyHKL (@HappyHkL1) reported 1 hour ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  Tim Williams (@_AcumenVentures) reported 1 hour ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.