Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Le Grand-Quevilly	Login	15 hours ago
Sydney	Trading platform	16 hours ago
Jewar	Website	5 days ago
Noida	Login	18 days ago
Los Angeles	Website	25 days ago
London	Login	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atenov int. (@Atenov_D) reported 6 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  EpiK (@0xTheGreatApe) reported 8 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 8 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  Kuro Katball 🐈‍⬛ (@KuroKatball) reported 10 minutes ago

  @IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.

• 
  Ethan Hartwell (@EthanTrades13) reported 13 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  Chop City² (@chopcity_da_2nd) reported 15 minutes ago

  @buyerofponzi @IBKR Damn...

• 
  Billhelm (@Whoandwhere47) reported 16 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Orange is Hope (@orangeishope) reported 18 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  EliteTrading (@EliteGainzTrade) reported 22 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 27 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  Boy Firdaus (@BoyFirdaus75) reported 28 minutes ago from Banda Aceh, Aceh

  @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

• 
  Addy Potler (@addypotler) reported 31 minutes ago

  @IBKR **** your opportunities. Stay in your damn third world countries.

• 
  Frans Bakker (@FransBakker9182) reported 32 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

• 
  SumoMoon (@sumo_moon) reported 33 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  DismalDeFi (@DismalDefi) reported 34 minutes ago

  @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

• 
  INTER (@Night34Blue) reported 36 minutes ago

  @IBKR Hello, I have already completed all requested tasks, uploaded documents, updated my financial profile, completed MiFIR and tax information, and funded my account. However, I am still unable to receive the trading permissions I requested, and I keep receiving only automated responses without a clear explanation or solution. I respectfully ask for a proper manual review of my account by a specialist and clear guidance on exactly what needs to be changed or updated for approval. I have spent a significant amount of time trying to resolve this issue, and if this cannot be resolved properly, I may consider withdrawing my funds and using another broker platform instead. Please review my account carefully and assist me with a real solution. Thank you.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 38 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  Vj (@VJ_303) reported 40 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  Jasdeep (@jmadan) reported 42 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  SOBR (@SOBRBC) reported 48 minutes ago

  @IBKR Fix the desktop installer for linux please

• 
  John Morina-If you build it they will come (@JohnMorina2) reported 49 minutes ago

  @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

• 
  JackAttack (@SychoShadows) reported 52 minutes ago

  @IBKR Gee I can’t imagine how this could be terrible.

• 
  Ponzi Trader (@buyerofponzi) reported 55 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  Ruimtepak 🔮 (@_Ruimtepak) reported 55 minutes ago

  @EclipticaOS @IBKR Hot damn it only gets more magical

• 
  SOBR (@SOBRBC) reported 58 minutes ago

  @IBKR Fix the linux installer for your desktop software @IBKR

• 
  BlackjackGod (@blackjack_god) reported 59 minutes ago

  @IBKR 24 hour access sounds like edge until you price 3 things: carry, margin calls, and overnight gaps. More table hours only help if your read survives the next open.

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 60 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Smart Investor (@ranking_smart) reported 1 hour ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  Akhenaton (@holden_commodor) reported 1 hour ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Jamie Fortie (@FortieJami77198) reported 1 hour ago

  @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can