Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Le Grand-Quevilly	Login	2 days ago
Sydney	Trading platform	2 days ago
Jewar	Website	7 days ago
Noida	Login	19 days ago
Los Angeles	Website	26 days ago
London	Login	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kai (@kaiwondr) reported 5 seconds ago

  @aleabitoreddit @IBKR fix this

• 
  Atul Sinha (@5131b69341dc4dc) reported 23 seconds ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  Vikas kumar (@Vikasro50357845) reported 8 minutes ago

  @IBKR Very Bad service no responce 😡

• 
  Brad Ford (@Digetydog) reported 8 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  The 'investor' (@Pikachu21M) reported 8 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Come Heavy (@cdnsos) reported 13 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  Akhenaton (@holden_commodor) reported 14 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  BullDriven (@BullDriven) reported 14 minutes ago

  @IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 15 minutes ago

  @IBKR not bad

• 
  EliteTrading (@EliteGainzTrade) reported 17 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  INTER (@Night34Blue) reported 18 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  LiliAna (@Terranatura4) reported 22 minutes ago

  @IBKR Your ticket message returns in error!!

• 
  jazz (@hspnyc) reported 24 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  Brian Lund (@bclund) reported 26 minutes ago

  After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

• 
  Violet (@belfort0609) reported 29 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  ThinkDifferent (@ChallengeThink) reported 32 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  Vj (@VJ_303) reported 32 minutes ago

  @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

• 
  Ethan Hartwell (@EthanTrades13) reported 37 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  realbd (@real_BD_2025) reported 38 minutes ago

  1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account

• 
  Vlatko (@vlatceS) reported 40 minutes ago

  Hey @IBKR any customer support or no such thing in your company?

• 
  Jatin Jani (@Jatin_S_Jani) reported 46 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 50 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  pastaman📦 (@_pastaman) reported 52 minutes ago

  @IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...

• 
  Cashflow King (@cashflow_king94) reported 53 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  Dun (@mikegor52933) reported 53 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 54 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  0x.Nya (@jin_devilfruits) reported 55 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 57 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Orange is Hope (@orangeishope) reported 59 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  Himanshu (@hmnsh18) reported 60 minutes ago

  @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending