Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (70%)
• Website (20%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Jewar	Website	2 days ago
Noida	Login	15 days ago
Los Angeles	Website	22 days ago
London	Login	23 days ago
Melbourne	Login	28 days ago
Cape Town	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SumoMoon (@sumo_moon) reported 49 seconds ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 2 minutes ago

  @IBKR Any update on my support ticket

• 
  GardinerIslandCapital (@GardinerIsland) reported 4 minutes ago

  c'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems

• 
  kai (@kaiwondr) reported 6 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  Atul Sinha (@5131b69341dc4dc) reported 18 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  MilesHighClub (@mileshighclubb) reported 18 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  Michael (@mjy220) reported 20 minutes ago

  @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

• 
  TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported 20 minutes ago

  @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

• 
  Abbie3 (@abbieelevinegm1) reported 22 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  Cashflow King (@cashflow_king94) reported 22 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  EliteTrading (@EliteGainzTrade) reported 23 minutes ago

  @kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol

• 
  subst8nc3 (@subst8nce) reported 24 minutes ago

  @IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.

• 
  Nikita G. 🎲 (@Gorev111) reported 24 minutes ago

  ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.

• 
  Empress Capital (@Empress_Cap) reported 25 minutes ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  David Wayne (@WDoft) reported 32 minutes ago

  @IBKR Sorry for bringing the average down.

• 
  Kastriot (@kastriooot8) reported 35 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 35 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  LiliAna (@Terranatura4) reported 36 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  EpiK (@0xTheGreatApe) reported 37 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  Chop City² (@chopcity_da_2nd) reported 39 minutes ago

  @buyerofponzi @IBKR Damn...

• 
  Atenov int. (@Atenov_D) reported 43 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  Akhenaton (@holden_commodor) reported 48 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Pranesh Ganesh (@gpranesh) reported 50 minutes ago

  @IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?

• 
  Clem Chambers (@ClemChambers) reported 51 minutes ago

  @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

• 
  M🅰️rbles (@Marbles6) reported 51 minutes ago

  @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

• 
  The 'investor' (@Pikachu21M) reported 52 minutes ago

  @IBKR If I chose a timeframe on the chart, 1 month, 1 year, 5 years, I should see the percentage of progression during this period. Your stays fix on the daily percentage. It’s not a bug but your choice grok said

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 57 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  EliteTrading (@EliteGainzTrade) reported 58 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  RobertoenMexico (@Olde_Pharte) reported 59 minutes ago

  @IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.

• 
  The_Astronaut (@The_Astronaut18) reported 60 minutes ago

  I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR