Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Ouen
|
Login | 10 days ago |
|
Le Grand-Quevilly
|
Login | 14 days ago |
 Sydney
|
Trading platform | 14 days ago |
 Jewar
|
Website | 19 days ago |
|
Noida
|
Login | 1 month ago |
 Los Angeles
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon (@D3GSolutions) reportedI have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre
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Katy (@Katy49889108) reported@jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....
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Dun (@mikegor52933) reported@IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****
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dindividuals (@dindividuals) reported@IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.
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Garry Walker (@GarryWalker) reported@IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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James Sun (@LSKMSun) reported@IBKR you need to improve your services!!! Reaction is slow today!!!!
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Sam 🇨🇦 (@CanadasFukd) reported@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
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Jeff (@jmclarty) reportedHappy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.
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ToXic God (@ToXicGod321) reported@rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?
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S Sanzhi Kobzhanov (@Sanji_vals) reported@IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.
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嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported@IBKR not bad
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biotech_moo$e (@biotech_moose) reported@DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).
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Otunba ₿ (@OgbeiEdward) reported@IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.
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𝗦 𝗔 𝗨 𝗗 (@saud_ix) reportedHi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA
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Kirk Hartley (@kirklsp) reportedI'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.
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Michael Blau (@blauyourmind) reportedEverybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.
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LeonNoelLion (@LeonLionNoel) reported@IBKR Go **** yourselves.
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Flesh & Bone VR (@mcdroidgame) reported@Akash17971 MRUTR looks like a money glitch, always wished IBKR has India. @IBKR Korea was awesome, India next puuhhhhlease?
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Atenov int. (@Atenov_D) reported@buyerofponzi @IBKR can't even get a simple issue resolved
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赛博游牧武士道 (@wenchengwude) reported@IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction
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EZziKAKa (@5iU) reported@IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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Em. At. (@EmAt48652737) reported@IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI
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Vj (@VJ_303) reported@IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?
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Supernova (@supernovagab) reported@berniethebutler @citrini @IBKR is the only solution in europe
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Clem Chambers (@ClemChambers) reported@IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.
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EliteTrading (@EliteGainzTrade) reported@belfort0609 @buyerofponzi @IBKR I'm hearing this is an increasing problem. You will be better off elsewhere .. IBKR went from a top tier broker to a bottom tier real fast as far as I'm concerned.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...