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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Will Allsworth
(@will_allsworth) reported
@IBKR I am unable to sell GME on @Trading212. They have quoted that their intermediary is experiencing difficulties transmitting orders. Can you shed any light on this please and an ETA for a fix. Thanks
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Lars Kr. Lundin
(@lklundin) reported
@mrkylefield @IBKR Good question. Strangely, #IBKR supports several completely different trading platforms. One, their Trader Workstation is a java-application that they support on multiple platforms. That one has good response times and server connections also on a day like this.
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Pete978
(@DumpDonnie978) reported
@IBKR You guys are the worst! Still cant trade $GME! To anyone reading this DO NOT use this brokerage. If u had a $GME position u wouldn't be able to exit it today with @IB. You'd be at the mercy of the market like so many of us. Use a different brokerage, you'll thank me later.
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Frank Starman
(@fr47123) reported
@IBKR i have problems woth your platform 2 weeks without being able to buy anything
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ky
(@DaNeptunean) reported
@IBKR anyone having issues with settled cash when making trades even though you have sufficient liquidity?
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Cyver 🇦🇶
(@niechi_cyver) reported
@IBKR IF you want to lose alot of users, just do something stupid with GME and AMC orders. This is supply and demand!
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RoamingEnabled
(@locschedfinind) reported
@HedgeyeDDale In terms of execution and access to various markets/products Interactive Brokers @IBKR is hard to beat, but their customer service and support is abysmal. Also, like many other platforms they are having serious "issues" today, trades not executing, not able to log in, etc.
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Saha Mansi
(@SahaMansi1) reported
All the brokers that purposefully blocked legitimate trades on $AMC and $GME are in for legal trouble. And lots of pissed customers. Will there be an exodus to @IBKR? No platform issues, though not as user-friendly. Long $IBKR could be an interesting play too.
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Kronin
(@Kronin3) reported
@IBKR Why are you refusing to process GME buy/sell orders on behalf of Trading 212? I'm sure you're not doing a favour for your MM friends, but it does seem an awful lot like that. Be a shame if word were to get out about this and the reputation of your firm came crashing down..
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John M. Howard
(@jmhow119) reported
@RodAlzmann @CharlesSchwab @IBKR Schwab made a "coding" error on my positions that showed my cash balance as negative. A similar two-hour wait to resolve. Inexcusable incompetence. As soon as I have reached a solid transition point I'm also moving over to IBKR.
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Chad Shoop
(@Chad_Shoop) reported
When dumping short reports and getting bailed out isn't enough, Wall Street uses retail brokerages to slow down buying on the stock. @TDAmeritrade, @CharlesSchwab, @IBKR all blocking orders on $GME and other stocks to help the shorts recover.
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Max Letchfield
(@MaxLetchfield) reported
@IBKR Why are you refusing to process Gamestop orders, why are you not even acknowledging you are causing these problems?
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varun bhargava
(@varun2312) reported
@Tyler_Arthur_ @IBKR worst experience ever
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Sven Engelhardt
(@fibercut) reported
@M_Mannai @IBKR Strangely enough these things always happen at the worst possible moment.
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Tyler Arthur
(@Tyler_Arthur_) reported
@varun2312 @IBKR This feels like PredictIt being down on election night all over again. Can't believe it.
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qwerlyturly
(@qwerlyturly) reported
@IBKR What is the deal with unable to trade GME, your server seems to be doing fine but @Trading212 is claiming you're having issues, what gives?
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Denis Doan
(@Denis_Doan) reported
@IBKR I can‘t login into my account and I don’t know my account number. Please close my account. Thank you.
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Mohammed Al Mannai
(@M_Mannai) reported
@fibercut @IBKR Apparently brokers colluded to restrict orders on GME. They want to slow down retail buyers like us from from putting orders through.
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Liam Baron
(@baron_liam) reported
@IBKR You are being accused by Trading212 of blocking GME orders, but you report no problems. Can you clarify please?
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varun bhargava
(@varun2312) reported
@yisabellewu @IBKR customer service is horrible. waiting on the call for past 45 minutes
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U.S. Route 41
(@USRoute41) reported
@stkbullgod @IBKR getting bad at @TDAmeritrade
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Pete978
(@DumpDonnie978) reported
@IBKR No customer service and no help to exit $GME positions. Do u plan on helping any of the traders u are completely screwing today?????? #WorstServiceEver
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Pete978
(@DumpDonnie978) reported
@crypto29140588 @IBKR I was on hold for over 45 mins. Couldn't reach live chat either. I'm stuck in $GME, can't put orders in and can't reach support. Its surreal how bad the service is here. I just hope ppl reading this don't use @IBKR and avoid the mess we are all in.
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ToniJ
(@twitoni10) reported
to @IBKR disappeared customer support. Please attend my calls or chats so that I can close the long in GME I have been trying to close for 4 hours now unsuccessfully. Thanks
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ANTHONY
(@ADBYNOT) reported
@IBKR 1. were clients having login issues this am 2. did you restrict clients from selling shares on certain stocks
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agnieszka
(@agniesz72210938) reported
@IBKR account not working for past 2 weeks. None of the contact phone numbers is working if you’re trying to ring from Spain. This is not acceptable
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shansen
(@n9nety9) reported
@TD_DirectInvest Is great until you need any customer service. You'll then lose a half day to their bullshit and spend another day moving all your **** to @IBKR
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Allen
(@Allen41969931) reported
@IBKR Hey, I can’t cancel my GME limit buy orders on your platform. Do you have a technical issue currently?
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Sven Engelhardt
(@fibercut) reported
@M_Mannai @IBKR Having the same problem.
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Fermi's Pair of Socks
(@SophistUnpaid) reported
@IBKR What's with the radio silence? No updates on main page or system status page. Customer service line is unreachable. I guess it's time to short IBKR stock if this is how you handle your customers. #IBKR #customersupport