Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Mesquita	Website	3 days ago
Calgary	Trading platform	6 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Supernova (@supernovagab) reported 21 seconds ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  froyomofo (@froyomofo1) reported 1 minute ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  kevin (@kevin03698324) reported 2 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  Michael Blau (@blauyourmind) reported 5 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  thewalkingimmortal (@tyeatfood) reported 7 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 9 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 11 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  Natalka (@NataliiaKoval) reported 17 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  C.S.N. Iyer (@iyerchandrru) reported 20 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 24 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 28 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Oded Tamir (@tamir_oded) reported 29 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Martin BC (@MARTINPARK111) reported 31 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  RobertoenMexico (@Olde_Pharte) reported 37 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Nate (@nathan96911) reported 42 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  WhiskeyAndIce (@OptionsWolf77) reported 43 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  Limpidish (@Imz_isNoGood) reported 44 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  William W. Nicholas (@Alohayall_) reported 44 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  The Miladorlorian (@DiChiarissimo) reported 45 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Pat_par (@parth_995) reported 45 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  G 💙🧡 (@iamgstv) reported 47 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Al Sher (@b1ackops) reported 49 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 50 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 52 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Jesus (@CCrypto1001) reported 54 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 55 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  Brad Kibel (@KibelBrad) reported 55 minutes ago

  @IBKR Sell the stupid ****

• 
  David Silva Smith (@DavidSilvaSmith) reported 55 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

• 
  Rod Farva (@large_farva34) reported 55 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 57 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...