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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Sydney
(@antyang11) reported
@IBKR insanely long outage. I have weekly options that I plan to close today! is there any compensation?
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DavidZhou
(@DavidZh12418463) reported
@IBKR Still not working. I have payed you so much commission but you just told me there is something wrong with the trading system. WTF
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Sven Engelhardt
(@fibercut) reported
@IBKR I have identified these 4 residual issues: IBKR Mobile: not working TWS: not working Web Trader: not working System Status Page: inaccessible
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Abdur Rahman Abul Hossain
(@AbulAbdur) reported
@IBKR nope still not working. can't connect. we should be compensated.
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The Winner Trader
(@winner_trader) reported
@IBKR Still not working!!! Its totally not acceptable...
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stephen leong
(@stepheneleong) reported
@IBKR Since I occasionally have problems with long delays receiving the two-factor auth code, I have made it a habit to sign in on Sun. night. The problem existing then, about 13 hrs ago. I hope this helps other customers inform their expectations on when this might be resolved.
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Bilal
(@bmirzacs) reported
@IBKR system still down 2.5 hours after the open. What is your plan to compensate clients?
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Linda Raschke
(@LindaRaschke) reported
@optstrategist @IBKR i second that. colleagues in Europe cant connect as well as most of US and applications that write to IB's API also S.O.L. Fortunately they rarely have issues but they gt a big fat "F" for communication.
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Sanjeet Manchanda
(@sanhbx) reported
@IBKR Why is US Customer care is not taking calls @IBKR
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Adam Childers
(@rhizomaticism) reported
@IBKR Big let down. 360 degrees.
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BattleToad
(@Battletoad88) reported
@IBKR Did you forget to pay the electricity bill? What the actual **** is going on.
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QuaranKing
(@raptographer) reported
@IBKR Been down ALL MORNING. Where can I find that compensation request form?!
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Steve Yuan
(@SteveYuan3) reported
@IBKR Still down!!
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CountT2
(@ivan2_bg) reported
@IBKR still can't login
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR Wtf does apologies going to do for my lost funds you idiots. Sorry you lost hundreds of thousands my bad. They are losing money so they shut people down to stop trading. SEC is on it your ****** now IBRK
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nico_cktail
(@nico_cktail) reported
@IBKR still down for me
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Sanjeev Gaikwad
(@SGaikwad004) reported
@IBKR #CustomerService NO YOU HAVE NOT!!! Stop the window-dressing! And, my length of being a customer, trading patterns, and or location, are not good enough excuses for misleading updates!!!
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The Public Chanel
(@thepublicchane1) reported
@IBKR Still not working, nothing have changed for me
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wondering1988
(@wondering1988) reported
@IBKR My account is still unable to login.
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Sanjeev Gaikwad
(@SGaikwad004) reported
@IBKR NO YOU HAVE NOT!!! Stop the window-dressing! And, my length of being a customer, trading patterns, and or location, are not good enough excuses for misleading updates!!!
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Lawrence G. McMillan
(@optstrategist) reported
@LindaRaschke @IBKR Completely agree Linda, we're with them in the first place because they've been so good otherwise. I don't expect perfection by any means. Issues happen -just confused by the communication. Hope you're doing well otherwise!
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André Fouché
(@andre_fouche1) reported
@IBKR Can't login even though I received my login code on my cell phone
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Abdullah Alqahtani
(@AbdullQahtani) reported
@IBKR Funny you call yourself "Best online broker"!!! Feel free to change it to "WORST".... Plus I don't what "some" services you recovered?? I can't access TWS, IBKR app, and the web!!!!! SERIOULSY WHAT SOME SERIVCES?? 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Fred Ngo
(@fredngo) reported
@IBKR Feels great to be called a "residual issue". 12:03 and still can't login.
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dress9
(@dress91) reported
@IBKR Still down!!!!!
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Tony James
(@chiwizardry) reported
@IBKR Still not working
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SamanaTrader
(@SamanaTrader) reported
@IBKR still not working for me..........
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James McCabe
(@jmccabeVA) reported
@IBKR One time passcode via text/voice to log into portal still not working.
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SamanaTrader
(@SamanaTrader) reported
@IBKR RJO down last week now IB down today.........
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BFF Burger
(@bff_burger) reported
@IBKR Absolutely unacceptable!!!!!!!!!! Still down in Canada!!