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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Damian
(@DanielDDamian) reported
@AdrianSaw2 @IBKR Did you get it done? I’m having the same issue.
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Adrian Saw
(@AdrianSaw2) reported
@DanielDDamian @IBKR No. Still outstanding. There are six transfer options and no human interaction. I think I have narrowed it down. But still no response from IBKR in any meaningful sense. They haven't called me nor contact me directly. We are one of 720k clients.
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Young Investor - Road to 1 mil🚀📈
(@young_investor0) reported
@MallettAndy @IBKR Having the same issue now. Didnit get resolved?
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tradingdownunder
(@thevixguy) reported
it is impossible to get in touch with @IBKR customer representatives. I am starting to think they are going under.
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La ola
(@Lordlangzahn) reported
@IBKR I have an open position with interactive brokers that cannot be closed because the software is not functioning at all. the help desk does not react to calls. interactive brokers is completely unreliable and not recommended at all
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Paolo
(@Euoamerican) reported
@IBKR Don’t fall for it. The worst broker ever
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Young Investor - Road to 1 mil🚀📈
(@young_investor0) reported
@IBKR Please message me withrawal issues!
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Sari Not Sari GigaCharlatan Dr. Musk for Prison
(@xenomorpher1) reported
@tomi @IBKR Seems like I have to manually enter any/some options that expire worthless. Manual entry required to fix in Turbotax.
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Michal Kucharz
(@kucharzm) reported
@tomi @IBKR Had that issue last tax season thankfully only on one entry so fixed it manually.
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Shrex
(@tradershrex) reported
@IBKR What a terrible company. Allow 30% margin on a ****, then after that drops 43% in 7 weeks you remove all the margin with NO notice. No bulletin, no email, and you do it after hours. Spoke to someone who said "I don't know why, the computer just does it" WTF IS WRONG W/ YOU?
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Dan
(@DanielRam86) reported
@IBKR Hello, I am trying to develop a front end application for the client portal API. However when I launch the java gateway, I cannot authenticate my account, it always reports invalid user pass combo, even though I can login to the production app. Suggestions?
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Rich Anderson
(@rugbynutter87) reported
@IBKR hi guys. I have tried to verify my email for past 2 days with you. I receive other emails from you but can't verify. When I raise an inquiry on your page I also get an error. Any advice?
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR I am using TWS. How do i set studies as default for all charts? Every time i open a new chart for a new ticker, i have to manually add sma and other studies in each chart. It is very annoying. Please help.
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Algirdas Glemza
(@Algerducis) reported
@IBKR will I be able to buy ETFs easily with IBKR? I read all kind of reviews of people having problems trying to get ETFs
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エースベンチュラ
(@xAJD213x) reported
@TheCryptoLark WTF @IBKR HERE I COME
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Tomi
(@tomi) reported
Anyone have the issue of @IBKR reporting cost basis incorrectly for a number of options on the 1099-B? If so, were you able to solve without manually entering all the data?
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Matthias Angermann
(@MatthiasAngerm1) reported
@IBKR Agora Trading Reports issues With the Software of Ikbr. When will the Problem be solved?
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Sunkanmi Tipton
(@Svnkanmi) reported
@heygodson @IBKR That’s just terrible.
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CDM Capital
(@CDMCapital) reported
So when did IB stop paying interest on cash? Been raising cash and noticing no incoming interest flows, IB says 0.00%-- error? Apparently I've been oblivious to the changes. @IBKR
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ConfusedWorker2020
(@ConfusedWorker1) reported
@Marketnewguy @YorkshireStocks @IBKR Opening an account this long weekend, possibly tonight to get in. I luckily sold before it dipped all the way down 🙏 alpp made me do it 🤓
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR @IBKR any news about $LLKKF? Why do you have liquidity problems?
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Pi Ke
(@pike0000) reported
What's wrong with InteractiveBrokers, keep getting 500 errors. The service is really unstable. @IBKR
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Paul Nuttgens
(@paulnuttgens) reported
@IBKR been on hold for almost 2 hours .... same thing every time I call in .... disappointing no one in this industry provides reasonable/acceptable customer service .... hopefully a truly disruptive player joins this industry and soon #ikkr
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Rizwan Khalid
(@rizwankhalid527) reported
@IBKR utterly disappointed at your customer service. I am waiting for the last 1.5 hour on the call ! Some one attended after 60 minutes and have put me on hold since another 30 minutes !! Pathetic service !!
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Jake
(@JakeLeeds93) reported
I've sent a DM after waiting on the phone over 40 minutes, twice, yesterday. Please can you help me out? @IBKR
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rodeo patrimoine
(@PatrimoineRodeo) reported
@IBKR 1 month to answer 1 ticket inquirie, unreachable on the phone, waiting hours on the chat, in 6 months after I still wait for our money to be returned! Worst broker I’ve ever seen!
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Aniruddha Mulay
(@animulay2020) reported
2/2 @IBKR #FAIL continued ... To transfer funds between my own accounts, I need to use my bank account? Using Safari on MBP, the "bot" won't let me send a message to Support ! Tried a different browser & my session expired abruptly before I could compose my message! 👎
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Farhoud Moaddel
(@Fab20) reported
@IBKR The customer service leaves a lot to be desired. Have left several inquiries on messaging service with no reply for days/weeks, called several times and held for at least 40 minutes with no one picking up! Is nearly impossible to get any issue raised and resolved. Terrible!
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lee horton
(@leemyrtown) reported
@IBKR For a multibillion pound business you are very difficult to contact! Cant reply to emails that you send. No UK telephone support number.
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Gray
(@GrayTendo) reported
@IBKR I have settled Cash but am unable to trade and you have no customer service...