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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (36%)
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Trading platform (12%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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TRADER SUMMIT by EA
(@TraderSummit) reported
@IBKR To bad your data feeds are down. Again. Second system issue in as many weeks and it doesn't help when you shut down your customer secretive when clients need it the most. Your business model is doomed.
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Chengslate
(@chengslator) reported
@IBKR wtf are you guys doing?
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Colleen Butts
(@colleenbSF) reported
@IBKR @ibkr I have been on hold for hours twice in past week, no one has ever picks up, nor does anyone return my messages? Does anyone still work there? I need real help with system issues and at this point I am going to have to move account unless someone contacts me ASAP.
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@IBKR Chocolate Mint Flutes and your Elizabeth Shaw Dark Chocolate Orange Flutes and Unfortunately The Boxes Were Not Totally Full And Some Of The Pieces Were In Fact Found Broken! I am Not sure what happened during the manufacturing, packing and/or transportation process, but my
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Anarotti
(@Anarotti1) reported
@IBKR Hi! Is there any problems with the servers?
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ibis opes
(@IbisOpes) reported
@IBKR please fix your garbage platform that only loads 25% of the time
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Gabrielle Doyle
(@Grainneuail) reported
@IBKR I’m unable to access my account. Stays on you page says everything is working. Are you down again?
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James V
(@jimmyv4) reported
@IBKR not getting any quotes on app or via portal login??? Is system down AGAIN??????
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Liverbird 6️⃣✖️🏆UCL
(@NtcRick) reported
@IBKR your server is super laggy. what a way to start the new year
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David Monoszon
(@DavidMonoszon) reported
@IBKR Dont join interactive brokers right now if you are from EU, their support is complete disaster right now. No way to reach them with issues!
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john
(@john79017824) reported
@IBKR getting 500: internal server error since this morning. Is the website down ?
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EV Stats
(@EV_Stats) reported
@IBKR My IB account is not working. What's going on?
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MediaOutpost
(@MOutpost) reported
@IBKR @IBKR the worst online broker! #ERROR
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Hammerstone Markets
(@HammerstoneMar3) reported
@IBKR app down?
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Brendan O'Boyle
(@bso00o) reported
@IBKR Despite the promise from this account in a previous tweet a week ago, nobody has gotten back to me about my locked account and it is impossible to get in touch with customer service. At some point, “extreme volatility” can’t be used as an excuse for not being able to get through.
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bullbearlovechild
(@bullbearlovech1) reported
@iiix_212 @IBKR Same here in Europe. I'm guessing their provider is having issues.
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@IBKR I am more than looking forward to hearing back from You with a Positive Response some time in the very near future. Thank you. Sincerely yours, Howard Paul Shore Angry And Upset Elizabeth Shaw Ltd. Customer On Behalf Of Mrs. Helene Shore, Your Customer /HPS
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Lady Di 🇺🇸 🙏🇺🇸
(@Lady_Di816) reported
@IBKR I’m trying to get help. Held on for 40 minutes then got Brachi in India and she has no clue how to help me and she’s speaking so low I can’t hear her. This is crazy.
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André Fouché
(@andre_fouche1) reported
@IBKR Is that why I am unable to connect to the server?
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Paul Teetor
(@pteetor) reported
Is anyone else having trouble with their @IBKR data feed? Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. #unhelpful
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ibis opes
(@IbisOpes) reported
@IBKR once again starts off the year strong with service interruptions, website errors, shitty market data, week-long trade settlements, and hour long customer service wait times. Dumpster fire!
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Hello World
(@HelloEarth2525) reported
@IBKR It seems you need a server upgrade. You guys are testing my tolerance after over a decade of being your customer.
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Adaptive Market Neutral
(@OptionsIntelli1) reported
@IBKR Data down... platform is becoming very unreliable.. time to look elsewhere..
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paolodoss
(@paolodoss) reported
@pteetor @IBKR Down again, unbelievable. And system status page says “no problems”
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APC
(@shogunpilot) reported
@IBKR You guys need to stop focusing on new features, upgrades, etc. and just make your system more stable. I can't login right now, for the 3rd or so time in a month.
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TRADER SUMMIT by EA
(@TraderSummit) reported
@IBKR your data feeds are down again! Second time in weeks and your support Centre is also shut down. No wonder people are moving their accounts elsewhere.
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🖤 José A. Ruiz
(@joseanruiz) reported
@IBKR Shame on this platform, which is down and inaccesible more and more frequently (today servers in EU). Will be forced to change to deGiro, or WeBull
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Chengslate
(@chengslator) reported
@IBKR I can't even login.
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🖤 José A. Ruiz
(@joseanruiz) reported
@KenyaFinTwit @IBKR so bad ... any other good online broker?
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@IBKR mother apparently received and/or acquired a Bad Batch! In Any Case: My 88 Year Old Mother does Not Write Letters, Nor Use A Computer Or Cellular Phone And I Have To Do All Of The Letter Writing For Her And In Many Cases, She Does Not Complain Right Away Because Of Her Age