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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (40%)
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Login (40%)
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Trading platform (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
 Toronto |
Trading platform | |
 North Salt Lake |
Login | |
 Central |
Website | |
| Chicago |
Website | |
 Mumbai |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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FatVinny🎗️
(@kimbo10870346) reported
@IBKR @IBKR Both of these links just take me straight to my account page. As I mentioned, I have a very important question and need to speak with an actual person—not a help page, not an FAQ, and not a chatbot. I need real support from someone who can actually help. Please respond.
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绝对经典
(@crowderyg6875) reported
@IBKR Huh?? How does this help me fix shoes tho...
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BestVoyages
(@best_voyages) reported
@IBKR I just noticed you now want to have biometrics in addition to the stupid app and the 2-step verification. Anything to make the user experience more complex and less user-friendly, I guess. How about a daily blood test and colonoscopy? Is that in the cards?
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BestVoyages
(@best_voyages) reported
@IBKR I had a weird conversation today with a guy at IBKR Canada customer service. I was blocked from my account because I didn't want to download their app on my phone. The guy told me I couldn't use their service on a browser on my computer any more, unless I download their app on a smartphone, and that the change was supposed to make my account safer and more secure. That's the stupidest rationale I have ever heard. Being able to log into my account on two devices makes my account less secure. As I told the customer service rep, I turn my computer off when not in use, and the chance that someone can access my account on my computer when it is turned off and not accessible online (because it is turned off) is much smaller than the chance that someone could access that information from a smartphone. Typically people have their phones turned on and carry them around with them, and it's easier to hack into a phone that is connected to the internet while it is carried about, which most phones are. Generally speaking, people are more susceptible to man-in-the-middle attack vectors and spyware type behavior which may be from other apps installed on the smartphone. People in general are probably more likely to succumb to a phishing attack or malicious links on a smartphone because they are actively moving around and may be distracted or otherwise engaged in activities of their daily lives. Not to mention the chance of attacks due to the use of public wi-fi and other non-habitual networks. Anyway, I told the rep that it is obviously going to put me more at risk by downloading the smartphone app than by using my computer browser. He was having none of it. Unless I download the app, my account with IBKR is effectively useless. I either have to download the app or close my account.
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BestVoyages
(@best_voyages) reported
@IBKR I had a weird conversation today with a guy at IBKR Canada customer service. I was blocked from my account because I didn't want to download their app on my phone. The guy told me I couldn't use their service on a browser on my computer any more, unless I download their app on a smartphone, and that the change was supposed to make my account safer and more secure. That's the stupidest rationale I have ever heard. Being able to log into my account on two devices makes my account less secure. As I told the customer service rep, I turn my computer off when not in use, and the chance that someone can access my account on my computer when it is turned off and not accessible online (because it is turned off) is much smaller than the chance that someone could access that information from a smartphone. Typically people have their phones turned on and carry them around with them, and it's easier to hack into a phone that is connected to the internet while it is carried about, which most phones are. Generally speaking, people are more susceptible to main-in-the-middle attack vectors and spyware type behavior which may be from other apps installed on the smartphone. People in general are probably more likely to succumb to a phishing attack or malicious links on a smartphone because they are actively moving around and may be distracted or otherwise engaged in activities of their daily lives. Not to mention the chance of attacks due to the use of public wi-fi and other non-habitual networks. Anyway, I told the rep that it is obviously going to put me more at risk by downloading the smartphone app than by using my computer browser. He was having none of it. Unless I download the app, my account with IBKR is effectively useless. I either have to download the app or close my account.
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Trader nomad
(@trader_nomad) reported
@IBKR is the worst broker in the world. Rejected my application for an account for a third time in a row wothout any meaningful reason. Guys f..k off I will stick with IG and never open account with you
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JAKOAN ✧ᴗ✧
(@Jakoanreshmi88) reported
@CryptoKaduna @IBKR Damn this is good
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THE ALTCOIN CHIEF
(@thealtcoinchief) reported
@CryptoKaduna @IBKR Damn, coffee companies really going all in on bitcoin now.
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Knowledge is making me thirsty!
(@KIMMT37) reported
@IBKR horrible interface-well behind others, and you can't deal with stocks in other jurisdictions unless you have at least $2k USD -not a problem in itself, but not explained
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dniq
(@dniq) reported
@IBKR Does IBKR support Rithmic?
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Rolando MendozaGaray
(@romega71) reported
@IBKR Down
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Satosophy
(@Satosophy) reported
@Cheva28789724 Same problem here.. @IBKR please list Smarter Web Company asap or lose customers.
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Ed Ryan
(@EdRyanSays) reported
@RealMikeMedi @IBKR Yet the number of accounts is growing at a consistent annual rate of about 30%. Why? Because the customer comes first. Unmatched low trading and borrowing costs. Unmatched interest rates on cash balances. All on a sophisticated, professional level trading platform.
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sanath kumar
(@sanatheee) reported
@IBKR Hi, can login through browser Bit getting message, you are logged in without trading/market data permissions.
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Ain't One
(@Tenteck) reported
@IBKR @IBKR_Europe Guys you still didn't migrate my account wtf
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Bruno Bars
(@SolutionOrganic) reported
@IBKR Sounds great but the app is down half the time
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washaaah
(@washaaah) reported
@IBKR @IBKR, @IBKRespanol Can you reply me? Why can't I sell that option? I've been trying for a month, and it still won't sell at any price, and the value has gone to **** without any response from you here, mail or ticket, brave **** customer service
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Mario Randholm
(@MarioRandholm) reported
TWS @IBKR is closing automatically without prompting any messages. Are you experiencing similar issues?
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Shashi Raghuvansh Shekhar
(@shekharspeaks) reported
@IBKR My IBKR HK account is restricted and I cannot receive validation code in my email . There is no support team to help me . What should I do ??
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𝕲𝖎𝖋𝖙𝖊𝖉𝖘𝖊𝖊𝖉 ♉
(@giftedseed) reported
@IBKR Your portfolio’s missing something: real estate. Fix that with @estatexeu $ESX
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SumoMoon
(@sumo_moon) reported
@IBKR unlimited print machine none stop printing of shares not moving after a print and recycling between 150k 200k for days while price is pushed down reporting of 20% short float and cost to borrow remains down if the float is shorted so much ctb should be going up $gns
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Janine Hogendoorn
(@jane1170) reported
@andysmith_asap @Micro2Macr0 I cannot find your stock at my broker account @IBKR active in us markets. How to buy? Any help?
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Ti Man
(@Contrarian64) reported
@IBKR @IBKR: with >10 hours of phone "support," escalated 1 level, then 2, ~"I am here to resolve your problem," with chant repeats, ALL failed, why would you think you will succeed? >1 week, ~>25 failed attempts. ...Or, is this about getting Interactive failings out of public view?
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Ti Man
(@Contrarian64) reported
@SolutionOrganic @IBKR I currently also have accounts at two @IBKR competitors - sure, some minor and occasional issues, but resolved satisfactorily. Same with a 3rd used before #IBKR. Interactive, worst of breed.
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Jack Sanford
(@fiordhedge) reported
@GardinerIsland @IBKR Strange... But it seems like this is a NYSE issue, as all charts using their data show a volume spike and this price at 4 PM. Even on the NASDAQ page itself. However, it doesn’t match the actual trades
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Jack Sanford
(@fiordhedge) reported
@GardinerIsland @IBKR Strange... But it seems like this is a NYSE issue, as all charts using their data show a volume spike and price at 4 PM. However, it doesn’t match the actual trades
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Sahmoura_Orochi🇻🇳
(@Ehmitopaz) reported
@IBKR ✨ Simplified onboarding ✨ Reduced fees ✨ Unified asset view ✨ NFT & multichain wallet support Coming soon: 💳 Visa card 💼 PayPal / Apple Pay / Google Pay integration
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Ti Man
(@Contrarian64) reported
@IBKR a shame @IBKR tech is so poor, tech support wasting hours, trying and retrying (then retrying again) fixes that all fail. Escalated one level, then 2, ...a week later, ignored.
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Alexandre Suberbielle
(@AlexSuberbielle) reported
@DompabloMd @DEGIRO @IBKR Same problem here, it's global.
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Carlos Batalha
(@CarlosBatalha69) reported
@IBKR @JoseTorresEcon FIX THIS ******* APP. It doesn't have a single menu that works properly. And to make matters worse, to complain about anything you have to go into a crappy menu that doesn't work. CONSERTEM ESSA PORRA DESSE APLICATIVO. Que não tem uma merda de um menu que funcione direito. 👇