Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (50%)
• Login (25%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Amiens	Website	22 hours ago
Toronto	Trading platform	8 days ago
Phoenix	Login	16 days ago
Nelson	Website	23 days ago
Hyderabad	Login	1 month ago
Mesquita	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wanda Case (@WandaCase9l) reported 10 minutes ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  Mihir (@mihirbenipuri) reported 10 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Brandon (@D3GSolutions) reported 11 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  Matt (@MattMattvbip) reported 11 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  cry diamond (@pear40853456) reported 13 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Drago (@Dragonito007) reported 14 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Said Suleimanov (@suleimanov50905) reported 14 minutes ago

  @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

• 
  z1xus (@z1xus) reported 15 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

• 
  ann👾 (@21timestwo) reported 17 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Wanda Case (@WandaCase9l) reported 20 minutes ago

  @zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.

• 
  Mini Trades (@theminitrades) reported 21 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  Miguel H (@miguel_hincapie) reported 24 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  Wealth Generator (@Wealth_G3n) reported 25 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  Ekapob⚔️ (@ekapob) reported 27 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  Jesus (@CCrypto1001) reported 27 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Sush$ (@Sush1942) reported 29 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Atman (@Hermes10wisdom) reported 30 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 30 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Ariel Lillie (@ariell_xyz) reported 30 minutes ago

  @IBKR options trading can be risky but brokers like interactive brokers help

• 
  Thomasius (@TH0MA51U5) reported 34 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Jesus (@CCrypto1001) reported 34 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  David Silva Smith (@DavidSilvaSmith) reported 35 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Randy888 (@randy8silver) reported 38 minutes ago

  @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

• 
  Oded Tamir (@tamir_oded) reported 39 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Natalka (@NataliiaKoval) reported 39 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Nate (@nathan96911) reported 45 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 46 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  MarketMusing (@alamsl) reported 56 minutes ago

  @IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey

• 
  PhenixInvesting (@PhenixInvesting) reported 56 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 1 hour ago

  Obscene for @IBKR to go down in the middle of a trading day