Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 12/13/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (48%)

    Website (48%)

  2. Login (30%)

    Login (30%)

  3. Trading platform (17%)

    Trading platform (17%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabien5828 Bob L'éponge (@Fabien5828) reported

    @pike0000 @IBKR I am in Taipei, so also redirect to IB Australia. You are right, it seems the issue was here, but it work fine today. Thank!

  • startx00 . (@startx00) reported

    @IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message

  • RichAndFineMan RichAndFineMan (@RichAndFineMan) reported

    @IBKR I am not able to login to TWS. I am not getting security code on my phone. What happened?

  • Euoamerican Paolo (@Euoamerican) reported

    @BattalonTrading @IBKR Yes @ibkr is the worst broker ever! To avoid!

  • markusdavidson markus davidson (@markusdavidson) reported

    @IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.

  • Spurious33 Spurious 𓂀 (@Spurious33) reported

    @IBKR and it only goes down twice a week

  • RussianGoldBoy RussianOligarch (@RussianGoldBoy) reported

    @IBKR @IBKR any news about $LLKKF? Why do you have liquidity problems?

  • pike0000 Pi Ke (@pike0000) reported

    What's wrong with InteractiveBrokers, keep getting 500 errors. The service is really unstable. @IBKR

  • karel_sevcik Karel Ševčík (@karel_sevcik) reported

    On 19th of February I applied for a pro sub account and at the moment it still isn´t ready. Care to help? @IBKR

  • young_investor0 Young Investor - Road to 1 mil🚀📈 (@young_investor0) reported

    @MallettAndy @IBKR Having the same issue now. Didnit get resolved?

  • startx00 . (@startx00) reported

    @IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message

  • CacheThatCheque CTC (@CacheThatCheque) reported

    @AuditorInvestor @IBKR Was an interesting episode. Looks like you’re limited in options in fringe markets outside IB. Was interesting to hear in the episode that there were huge crashes in the Iraqi market but all the quality companies endured well and took off once things were stable. Fascinating

  • young_investor0 Young Investor - Road to 1 mil🚀📈 (@young_investor0) reported

    @IBKR Please message me withrawal issues!

  • animulay2020 Aniruddha Mulay (@animulay2020) reported

    2/2 @IBKR #FAIL continued ... To transfer funds between my own accounts, I need to use my bank account? Using Safari on MBP, the "bot" won't let me send a message to Support ! Tried a different browser & my session expired abruptly before I could compose my message! 👎

  • Euoamerican Paolo (@Euoamerican) reported

    @IBKR Don’t fall for it. The worst broker ever

  • IDCluroe (((Ian Cluroe))) (@IDCluroe) reported

    @IBKR I've spoken to your customer service reps twice over the past week about withdrawing cash (after being on hold for a very long time). Both have given me incorrect information and you're holding MY money.

  • mwiercinski Maciej Wiercinski (@mwiercinski) reported

    @IBKR have you noticed your support and account management pages don't work?

  • RichAndFineMan RichAndFineMan (@RichAndFineMan) reported

    @IBKR now i am getting code on phone but they are all wrong as per TWS. It doesn't let me login. I am so annoyed.

  • Ver7ical Maximum Enthusiasm I Guess (@Ver7ical) reported

    @IBKR Damn you hedgehogs. Taking all the hedges. Refusing to share them!

  • Algerducis Algirdas Glemza (@Algerducis) reported

    @IBKR will I be able to buy ETFs easily with IBKR? I read all kind of reviews of people having problems trying to get ETFs

  • rizwankhalid527 Rizwan Khalid (@rizwankhalid527) reported

    @IBKR utterly disappointed at your customer service. I am waiting for the last 1.5 hour on the call ! Some one attended after 60 minutes and have put me on hold since another 30 minutes !! Pathetic service !!

  • Fab20 Farhoud Moaddel (@Fab20) reported

    @IBKR Instead of these gimmicks, invest in a better customer experience and service. It is not good to refer to encyclopaedia of help pages, we need focused applied specific help in a timely manner.

  • CDMCapital CDM Capital (@CDMCapital) reported

    So when did IB stop paying interest on cash? Been raising cash and noticing no incoming interest flows, IB says 0.00%-- error? Apparently I've been oblivious to the changes. @IBKR

  • RussianGoldBoy RussianOligarch (@RussianGoldBoy) reported

    @IBKR Quick answer, NO for #IBKR, they will not let you sell your shares because of liquidity problems. Big NO.

  • Fab20 Farhoud Moaddel (@Fab20) reported

    @IBKR The customer service leaves a lot to be desired. Have left several inquiries on messaging service with no reply for days/weeks, called several times and held for at least 40 minutes with no one picking up! Is nearly impossible to get any issue raised and resolved. Terrible!

  • Euoamerican Paolo (@Euoamerican) reported

    @IBKR @IBKR The worst broker ever! To avoid!

  • shtrading888 sh (@shtrading888) reported

    @_mickkael_ @IBKR Same can’t login too

  • Falgun_86 Fal (@Falgun_86) reported

    @IBKR down before 30 minutes of opening #ASX ..Fix ASAP.... my $$$ and stocks are waiting

  • leemyrtown lee horton (@leemyrtown) reported

    @IBKR For a multibillion pound business you are very difficult to contact! Cant reply to emails that you send. No UK telephone support number.

  • Fab20 Farhoud Moaddel (@Fab20) reported

    @IBKR there is no one on chat help or phone support! You have a recording that says ‘due to market volatility’ for the last 2 years, mgt should get a grip and address the gross inadequacy in customer support. Your statements don’t have audit trail to understand charges.