1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Interactive Brokers
Interactive Brokers

Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 11 days ago
Williamsburg Login 25 days ago
Noida Trading platform 25 days ago
Brest Login 2 months ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AwokenApollyon
    Korban (@AwokenApollyon) reported

    @rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    Is it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.

  • iB3Bestpony1985
    π”’π”¦π”©π”¦π”°π”±π”―π”žπ”’π”’ (@iB3Bestpony1985) reported

    @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

  • JasonAppel10
    Jason Appel (@JasonAppel10) reported

    @IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR

  • SychoShadows
    JackAttack (@SychoShadows) reported

    @IBKR Gee I can’t imagine how this could be terrible.

  • Vrushabh3211
    Vrushabh Bhangod (@Vrushabh3211) reported

    @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • justquantcat
    QuantCat (@justquantcat) reported

    @IBKR please fix, I’ve been having it for months now

  • ManjitS_India
    Manjit Singh (@ManjitS_India) reported

    @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

  • standforSSR
    SSRRevolution (@standforSSR) reported

    @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

  • speculator20221
    speculator (@speculator20221) reported

    Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.

  • HyperbolicDisco
    Hyperbolic Discounter (@HyperbolicDisco) reported

    @senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.

  • jellydonutcap
    Bill Nickelson (@jellydonutcap) reported

    @IBKR deposit rules literally the worst in the game

  • coincarver
    Milo (@coincarver) reported

    Is Interactive brokers down? What is this garbage exchange? HELLO? @IBKR

  • bwalkers212
    Reuben Walker (@bwalkers212) reported

    @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • Anssi_A
    Anssi Alkio (@Anssi_A) reported

    @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.

  • iB3Bestpony1985
    π”’π”¦π”©π”¦π”°π”±π”―π”žπ”’π”’ (@iB3Bestpony1985) reported

    @IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • the1Gert
    JT Gert (@the1Gert) reported

    @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • iB3Bestpony1985
    π”’π”¦π”©π”¦π”°π”±π”―π”žπ”’π”’ (@iB3Bestpony1985) reported

    @IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.

  • media_gully
    SIR T ROWE (@media_gully) reported

    @IBKR @JoseTorresEcon japan yield n interest rates India overvalued stocks n manipulation of running govt wrt to taxes don't favorable either stocks n index must come to down India govt thinks for their own country n people so why USA suffers Indians accumulation in dangerous for our generations

  • dr_otker
    Dr.Γ–tker 99%FI πŸ’Έ (@dr_otker) reported

    Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    @IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.

  • j61968
    Taxation Is Theft. (@j61968) reported

    @IBKR i cant fund my account your support is an ai loop that goes nowhere. USELESS! @IBKR

  • Alex_Steger_
    Alex πŸ‘Ή (@Alex_Steger_) reported

    @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

  • DebraG_Robins
    Debra Robinson (@DebraG_Robins) reported

    Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR