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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (43%)
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Login (38%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Candy Walker
(@CandyWalkers) reported
@IBKR Questions about fund withdrawal & login issue. Unfortunately, NO customer support though there is a "live chat", emails have sent but with neither reply nor sent receipt. Would there be help?! 😞
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SPAC_Warrants
(@SpacWarrants) reported
Anyone else have $PUCKW at @IBKR and see the clerical error that made it drop out of their portfolio should be sending a message to them and ask how in the hell a warrant drops out of their holdings when it has over a year life remaining. This is my morning currently
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Let me correct that: “We give our clients THE WORST TOOLS like TWS to worsen their trading” :)
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Adam Rodriguez
(@adamsmind) reported
@IBKR I've been trying to close my account since you bought it from Folio. Over 6 months of delay, needless approval documents and zero real customer service. Not to mention having funds trapped in a falling market you just suck
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ً
(@financialbanter) reported
Why does @IBKR desktop platform look like **** from 1990? Why cant they pay UI/UX devs to fix this crap with the money they have. I mean it literally looks like an old windows computer.
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N
(@Ppii1210) reported
@IBKR Dears, For your kind support, I transferred a money from Saudi National Bank to interactive Broker in 30,Jan 2022 , but it is still not received on my account in interactive Broker . Best Regards
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Correction: spend MORE time worrying using TWS. Use our unreliable software that can’t load intraday charts fast enough whilst enjoying “attempting to retrieve data” errors
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Lions Gate Painting
(@Deltapainter) reported
@IBKR Probably the most difficult site to use. I have had nothing but problems and so hard to contact anyone
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SPAC_Warrants
(@SpacWarrants) reported
@dinnerdrengen @IBKR They told us after a series of phone calls to submit a support ticket and acknowledged it is an issue on their end. This is wholly inappropriate @IBKR and we are not happy campers. This is not on your customer to submit a ticket when you acknowledge the error is on your part.
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zkashmoney🛡
(@gogetitman28) reported
@IBKR can we please get these glitching issues fixed guys... im having to log out and log in multiple times a day. this is extremely inconvenient. im always shilling you guys to everyone but this isnt the experience i want for others nor myself. its consistently gotten worse.
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James Karn
(@James_Karn) reported
@NadiaInBC @IBKR It’s getting terrible. Watch the intraday volume current bar. Jumps up and down. Volume should never go down.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR TWS is trash. Intraday charts are loading too slow. Fix your market data because we are tired of seeing “attempting to retrieve data”
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Amir Mizroch
(@Amirmizroch) reported
I have never in my life had a more frustrating customer experience than with @IBKR And I live in Israel..
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N
(@Ppii1210) reported
@IBKR Dears, For your kind support, I transferred a money from Saudi National Bank to interactive Broker in 30,Jan 2022 , but it is still not received on my account in interactive Broker . Best Regards
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Uncle T
(@TrevorS31686729) reported
@IBKR i will put a stop to wars/bullying/killing, if u kill u have to serve time in jail/soldiers that kill will need to support the soldier they killed family, bc the family loss their main sourse of income, if u bully u have to a weekend in jail, try n bully in jail
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$hh
(@UTtrader007) reported
@IBKR why is charting options pricing on specific strikes so slow to load up ? sometimes it doesnt even show up.. how do i fix this? its not my net connections for sure.
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Yosvani Valdes Torre
(@yosvaes) reported
@IBKR when they are going to have a better desktop platform the worst thing that IBR has is TWS made in Java and poor execution one has to pay a third party for better software
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No name - The Allegory of The Cave
(@ClairCognizanc) reported
@BackpackerFI @IBKR Pro only charges 0.75% margin interest on any amount borrowed over $50 mil with current federal interest rates. Profiting off of that spread is stupid easy. Just sayin’.
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TheHedgieMD
(@HedgieMd) reported
I did an execution **** up yesterday and had a loss that expired worthless and it was @IBKR app fault
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Nick Rossetto
(@nrossett) reported
@thechartist @shaneoo1 @IBKR is down for maintenance so I can't check either.
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Vik
(@vikas_aditya) reported
@IBKR How long does it take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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satendra singh
(@satendra_1808) reported
@IBKR hello I have transferred amount yesterday night to my account but I stil don’t see in the account . Can you please help?
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AJS
(@AJSalkan) reported
@SpacWarrants @IBKR Any update on this? Seems stupid of IB to drop the ball like this
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mb
(@Bennnnnno) reported
@IBKR unable to do a basic password reset.. even your support call centre couldn't do it?
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Yosvani Valdes Torre
(@yosvaes) reported
@IBKR tws is rubbish compared to its competitors that is why every day it has very bad reviews on youtube and many serious traders leave the broker for lightspeed, centerpoint, cobra trading ,Tradestation , no one wants to lose money because a broker does not invest in their software
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your TWS platform is the absolute worst! Too slow and crappy
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Vik
(@vikas_aditya) reported
@IBKR how long it’s take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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yves
(@yves93400203) reported
@IBKR Slow sofware and charts take up to a minute to load
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Athanassios Diplas
(@AthanaDipls) reported
@AthanaDipls The customer service at @IBKR is the worst in the business. Was on hold for ~2 hrs to speak to a rep so I can initiate a transfer to fidelity. Had to submit a web ticket. Did that & 10 days later still no response or action.
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Maurice
(@mauriced0926) reported
.@IBKR server down? What’s happening?