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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 14 days ago
Le Grand-Quevilly Login 18 days ago
Sydney Trading platform 18 days ago
Jewar Website 23 days ago
Noida Login 1 month ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • OgbeiEdward
    Otunba ₿ (@OgbeiEdward) reported

    @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

  • ManuRDBiker
    ManuBiker🚴 (@ManuRDBiker) reported

    @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

  • fbjoe
    joez.eth (@fbjoe) reported

    Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • mreiffy
    Max the VC 👨‍🚀 (@mreiffy) reported

    @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • LBTaikonauta
    Leandro Biderman (@LBTaikonauta) reported

    @SpaceX ****, only open to US residents in @IBKR

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • abbieelevinegm1
    Abbie3 (@abbieelevinegm1) reported

    @IBKR how do I reach someone in customer service?

  • MrSinatra_MDW
    Mr Sinatra (@MrSinatra_MDW) reported

    @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

  • DianaV65176
    白大白🎀 (@DianaV65176) reported

    @IBKR Send help!

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • outlierrcapital
    Outlier Capital (@outlierrcapital) reported

    @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

  • ripchillpill
    Chill Pill 🔮 (Bald) (@ripchillpill) reported

    @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

  • kaiwondr
    kai (@kaiwondr) reported

    @aleabitoreddit @IBKR fix this

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • FranklinBobMor1
    Capital Helmut 69 (@FranklinBobMor1) reported

    @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

  • Jatin_S_Jani
    Jatin Jani (@Jatin_S_Jani) reported

    @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

  • Night34Blue
    INTER (@Night34Blue) reported

    @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

  • BaranelloJim
    Jim Baranello (@BaranelloJim) reported

    @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

  • KhushbooR1
    KhushbooR (@KhushbooR1) reported

    Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

  • 5iU
    EZziKAKa (@5iU) reported

    @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

  • kastriooot8
    Kastriot (@kastriooot8) reported

    @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

  • sumo_moon
    SumoMoon (@sumo_moon) reported

    @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.