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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Forrest Bondurant
(@Deister2694) reported
Brokerage accounts should have loss guarantees in place if you're not able to service your clients @IBKR #interactivebrokers @CNBCnow @markets
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Ahmed AlSayegh
(@AhmedSAlSayegh) reported
@IBKR Residual? Can't login yet!
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Ted
(@Ted71500560) reported
@IBKR Are you able to login?
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flatirony
(@stonksgodowntoo) reported
@CyrusManz @IBKR Exactly my thought. I build resilient storage systems at scale for an internet company. There is no vendor, it’s all done in house with open source. And when we have a problem, we know how to fix it. It’s 2020, learn Ceph and ZFS.
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Johnny31X
(@johnny310X) reported
@RA1992 @IBKR try the stable version instead of 'latest' on the login page ....worked for me
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Elliot Mersie
(@ElliotMersie) reported
@IBKR Server still down.
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Manuel Nava Pérez
(@manuelrnava) reported
@IBKR I've been able to access my advisory account. Are there any measures we should take in order to avoid any "problem" with our account or information? Are there any information leaks related to this issue?
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MB
(@rigatino_) reported
@IBKR I can't login
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cryptocrap
(@mattholden45) reported
@IBKR still not working - i expect this in crypto not in stocks @IBKR #shitshow
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sly_wolff
(@sly_wolff) reported
@IBKR Still not working.... 12:29 EST....
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Krosch11
(@Ag11Kro) reported
@oldarmy1 @FJ439 @IBKR I’m thinking of selling covered calls there on 50% , and buying them back down at 3.08. Daily looks like it really wants to form that inverse H&S before running back up. Do y’all see that or am I being wishful?
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Hawaiian fishermen
(@Hawaiianfisher1) reported
@IBKR I got through to customer service they sent it to India call center. They lied to me on the phone multiple times. I called their BS on most services are back then they told me they vaunt even log in. Totaling **** show they did this on purpose they are upside down and panicking
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Kirth_Gersen
(@Kirth_Gersen_1) reported
@IBKR Still can't login.
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Abhishek Maheshwari
(@abhishek_mahesh) reported
@IBKR Still can't login!
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Van Jordan
(@trader_jsh) reported
@IBKR My desktop and mobile platform both can't connect to server... been like that since early morning... this is shameful
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Julian Komar
(@BlogJulianKomar) reported
@IBKR That’s really bad guys! 3 hours downtime at the start of the session? 🤬
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Little Prince
(@_133244) reported
@IBKR The issue occurred two hours before the trading hour. How long it takes to resolve your so called residual issue?
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ian otto
(@knownofomo) reported
@IBKR get it the f$ck together fcs, your customer service reps are amazing and you put them thru this **** too often, fix your platforms ffs its disgusting, i can't log in loosing money I HATE this bs happening almost weekly lately
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Miss Simple
(@MissSimpleNow) reported
@vikramaityad @vsankholkar1 @IBKR Really? Down For over 5 hours is normal?
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Invisible
(@abidassd) reported
@IBKR Bullshit!!! It’s NOT working!
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Lucas Yoder
(@LucasYoder7) reported
@IBKR I can't get into my damn account. You force me to put in a phone code every time I log in. But you don't give me the code fast enough before the screen times out. Bad Service!!
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NYC Andre
(@nycandre) reported
@IBKR Hi - had issues in NYC from 7:00 am till 10:10 am, now mostly resolved. Suggesting for people not able to conned to use a VPN (I prefer Proton Mail/ VPN, paid, but free may work as well). Then connect to a NYC or UK location. The UK worked when all US didnt
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SamanaTrader
(@SamanaTrader) reported
@IBKR this is a total shitshow..........broker down for half a day?! WTF? how can we trust you to trade with......
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Miss Simple
(@MissSimpleNow) reported
@IBKR Almost an hour later Since you have “fixed” it and still can’t login....
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BBQBK
(@rkaniuk1) reported
@IBKR How long will this take? How long does a customer need to stay on hold? One, two, three HOURS!!!!!!!!!!
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Karl Regan
(@Karl_Regan) reported
@IBKR 3 hours after market open and STILL NOTHING?!?! WTF
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Abe Jackson
(@appplejack003) reported
@IBKR Your SMS system sometimes gets stuck on "normal days" and the only way to make it work is to get "Voice" to get the code. Then only then, SMS service resumes working. WTF? It's been a year since this started happening and you IBKR mofos don't even care to fix this.
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Abe Jackson
(@appplejack003) reported
@ravvles @IBKR Same thing happening. It's a stupid system. Why not link it to Google Authenticator? Probably more reliable.
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Skalpz
(@marketshortt) reported
@IBKR 30 minutes more still can't login!!!! are you ******* going to fix this **** today!?!!?!!?
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Samuel Miller
(@Hephaestus7) reported
@IBKR I'm in Canada and am still unable to login to my accounts—which I intend to close unless I am compensated for today's losses. In addition, why am I being charged for commission fees when Americans and people from India don't have to pay them?