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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Hackney Login 8 days ago
Amiens Website 10 days ago
Toronto Trading platform 18 days ago
Phoenix Login 26 days ago
Nelson Website 1 month ago
Hyderabad Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • 21timestwo
    ann👾 (@21timestwo) reported

    @LidoFinance @IBKR hot damn lfg!

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

  • iama_nan
    NaN (@iama_nan) reported

    Why is @IBKR down ? Can’t login!!!

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • BaElenhodl
    ₿a ElenHODL (@BaElenhodl) reported

    @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

  • F1ashmanR
    Ross (@F1ashmanR) reported

    @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • randy8silver
    Randy888 (@randy8silver) reported

    @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

  • KibelBrad
    Brad Kibel (@KibelBrad) reported

    @IBKR Sell the stupid ****

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @JoseTorresEcon @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

  • MARTINPARK111
    Martin BC (@MARTINPARK111) reported

    @IBKR Exactly. A clever model inside a broken process is still a broken process.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • joventapollo
    The PATRIOT 🎭 (@joventapollo) reported

    @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

  • coversah
    covertsah (@coversah) reported

    I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

  • learner_air
    Piyush Parmar (@learner_air) reported

    @IBKR Worst service

  • mihirbenipuri
    Mihir (@mihirbenipuri) reported

    @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

  • jjeebhoy
    J.J. Jejeebhoy (@jjeebhoy) reported

    Obscene for @IBKR to go down in the middle of a trading day