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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Trading platform (50%)
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Login (35%)
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Website (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guaratinguetá |
Login | |
 Vigo |
Trading platform | |
 Macas |
Trading platform | |
 Mulhouse |
Website | |
 Loretto |
Trading platform | |
| Guayaquil |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Han Chung Kit
(@EdwardHan73) reported
@IBKR successfully open account today, deposit SGD immediately, then i was told i need to convert to USD to trade US stock, and need to wait 3 day for my SGD to USD conversion settle first. this is really stupid, nd please do not talk about GLOBAL withg such slow efficiency !!!!!
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Full P3NNY Alchemist 💲💵🦾
(@milly101_) reported
After 2 years finally leaving garbage @Questrade for @IBKR , questrade was killing me with all those fees and slow executions
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Out in the Parking Lot
(@JerryDouglass9) reported
@IBKR If you are stupid
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q0️⃣0️⃣per 🎚🎛📺🎶🎧 (👩🚀=fake & 🤼♂️)😂👂🦯
(@q00per) reported
If anyone knows any good #brokers let me know! Send me more bad ones. Biggest bad actors r @CharlesSchwab @IBKR @WebullGlobal I wonder what they all have in common?? Anyone! No jury is going to have any sympathy. And we will make sure the judge isnt affliated either :)
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bhtrader7
(@bhtrader7) reported
@ProfitsTaken @IBKR I have signed up within the past week with no issues
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due diligence smash. I do the best I can on DD
(@AndrewL33582005) reported
@IBKR @CoinMarketCap wrong circulation which you did not fix still. $shib During a recent interview on the UpOnly Podcast, Buterin said that in May 2021 anonymous developers sent him 505 trillion SHIB tokens, which were worth $8 billion at the time. it should be at 495 trillion. fact
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Hani Chaaban
(@HaniWithAnI) reported
.@IBKR why does it take 4 days to fix a bug on your portal? Stuck behind uncompletable "Non-Professional Questionnaire" for 4 business days now. Hilariously bad Time-To-Mitigate for such a large firm. Unable to transfer assets or do basically anything other than basic trades.
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ProfitsTaken
(@ProfitsTaken) reported
Anyone else sign up to @IBKR recently? Any other issues? My bigger gripe is the idea of chat being down / voice being slow? Any others?
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ً
(@financialbanter) reported
Why does @IBKR desktop platform look like **** from 1990? Why cant they pay UI/UX devs to fix this crap with the money they have. I mean it literally looks like an old windows computer.
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Charlie Silva
(@csilvamusiced) reported
@IBKR Note to new users: if you move countries for work and get a new cell phone # .. expect to have a ridiculous hard and frustrating time to find a way to get a hold of a person so you can get proof of identity to update your phone number so you can sign in... MY MONEY!!!
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N
(@Ppii1210) reported
@IBKR Dears, For your kind support, I transferred a money from Saudi National Bank to interactive Broker in 30,Jan 2022 , but it is still not received on my account in interactive Broker . Best Regards
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Vik
(@vikas_aditya) reported
@IBKR what kind of useless apps you have where simultaneous login on web and mobile is not possible?? What kind of stupid product people you have hired??
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SarPas
(@SarPasTrade) reported
@IBKR Hello. Still trying to contact your customer service but I am not sure if someone is still working there. Any other way to contact you?
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N
(@Ppii1210) reported
@IBKR Dears, For your kind support, I transferred a money from Saudi National Bank to interactive Broker in 30,Jan 2022 , but it is still not received on my account in interactive Broker . Best Regards
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Al Hemmingsen
(@AlHemmingsen) reported
@NathanEYates @IBKR Wash sales are not a thing in crypto. You can sell, book a tax loss and immediately buy back. Assuming network fees don't overcome your tax benefits.
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Vik
(@vikas_aditya) reported
@IBKR what kind of useless your apps have where simultaneous login on web and mobile is not possible?? What kind of stupid product people you have hired??
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⭕️ DiamondApe 69 ⭕️
(@DiamondApe8) reported
@741trey IBKR down to 2.1 @IBKR wtf ?
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Jeff
(@XullCorr) reported
@IBKR Defund your local economy with Global Investments! Why make your local community better when you can support the capitalistic need to exploit poverty on a global level!
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Maurice
(@mauriced0926) reported
.@IBKR server down? What’s happening?
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Uncle T
(@TrevorS31686729) reported
@IBKR i will put a stop to wars/bullying/killing, if u kill u have to serve time in jail/soldiers that kill will need to support the soldier they killed family, bc the family loss their main sourse of income, if u bully u have to a weekend in jail, try n bully in jail
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Danya
(@danyamohr) reported
@ProfitsTaken @IBKR I just did it this morning. It’s a bit of a process and I was able to get someone on the chat to talk through it. The chat response was slow and seemed a bit overloaded. Good news is I passed the Options test! Got approved for trading.
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Evan Tindell
(@evantindell) reported
Please like or retweet if you agree so that @IBKR knows what a terrible decision this would be. We would have to consider moving all of our clients off the platform.
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⭕️ DiamondApe 69 ⭕️
(@DiamondApe8) reported
@741trey @IBKR @Fidelity wtf are you doing to your own customers?
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nirav patel
(@nirav175) reported
@Trading212 you seem to be the worst trading platform for OTC imposing “Temporary” buy restrictions for penny stocks 1yr ago to avoid risk of being suspended by the @SEC_Enforcement & being cut off by @IBKR. Yet you keep adding more penny stocks creating more risk
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the SMALL exchange
(@small_exchange) reported
@JohnNickle @IBKR Hey, John! Small Futures Options should be available at IBKR currently. They say, "The best way for a customer to access help is through Trader Workstation," if that is any help. Please, reach out to their support if you are having trouble accessing them. Thanks for your support!
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Vik
(@vikas_aditya) reported
@IBKR how long it’s take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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ProfitsTaken
(@ProfitsTaken) reported
@IBKR Seems they don't have DM enabled. Understandable. Possible solution; seems ad blockers disable live chat for some.
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Vik
(@vikas_aditya) reported
@IBKR How long does it take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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ProfitsTaken
(@ProfitsTaken) reported
@Vice4Stocks @IBKR On a new tab (I call it a canvas) you should have the add window in the top left corner. Also make sure you're unlocked. I can't imagine why that would change for Canada. Anyone else have this issue?
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Macrodelics
(@macrodelics) reported
Unrealized p&l % I mean. PERCENTAGE. I can organize by the unrealized p&l amount, which is worthless to me. Please fix this @IBKR