Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 5 days ago |
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Website | 8 days ago |
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Trading platform | 15 days ago |
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Login | 23 days ago |
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Website | 1 month ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Luna Trades (@totheluna21) reported@IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions
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HappyHKL (@HappyHkL1) reported@IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mini Trades (@theminitrades) reported@IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.
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Adonis (@yao_yao520) reported@AshknKW @IBKR I'm having the same problem - suddenly can't log in.
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Brad Kibel (@KibelBrad) reported@IBKR Sell the stupid ****
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PhenixInvesting (@PhenixInvesting) reported@ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night
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Miguel H (@miguel_hincapie) reported@IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?
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The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless
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Oded Tamir (@tamir_oded) reported@IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.
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男比熊大 (@bixiong_baisui) reported@IBKR What is your problem?
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Charu (@charultd) reported$GOOGL down though right now I wanna short @IBKR considering the crappy service & app
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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Sush$ (@Sush1942) reported@IBKR iBKR is down at crucial moments @Nasdaq
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Atman (@Hermes10wisdom) reported@IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.
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Natalka (@NataliiaKoval) reported@IBKR Fix first your login form and recovery instructions
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King (@SteveGetSold) reportedwhat is going on with @IBKR. Charts arent loading. even account manager is super slow. what is going on. its been like this since yesterday. but yesterday it became normal again few hours after market opens. today as soon as the market opens. it has problem loading again
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Doug Campbell (@TradeandMoney) reported@IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.
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🅰️LB🅰️ (@ALBACapMgmt) reported@PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.
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Mendax Venatorem (@mendaxvenatorem) reported@IBKR Terrible
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Leticia Ft (@letilibertad) reported@IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.
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Axl Rufi (@AxlRufi) reported@IBKR @Paysafe your ******* machine not working
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Palmer (@BankTheTrade) reported$MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....
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Long & Right (@Ramblin_Rebel13) reportedI have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC
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PSaif (@PedSaif) reported@optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)
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MarketMusing (@alamsl) reported@IBKR impossible to get any help when the new passkey doesn’t work. helpline wouldn’t go through unless I submit a ticket online but can’t submit a ticket w/out a passkey. There’s an email submission on the page, submission failed w no explanation. There’s 0 help w lost passkey
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Brandon (@D3GSolutions) reported@Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.
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Brandon (@D3GSolutions) reportedGood grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!
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Kate Whittaker (@KateWhitta17313) reported@Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.
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Hits London (@HitsLondon) reported@cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.
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Roman Lightman (@b_contrary) reported@IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.