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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Rugby
(@JoeRugby9) reported
@ItsSqueezy @IBKR @thinkorswim The fills are great. The desktop app is the worst. Also market data subscription is extra cost.
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Cuong Truong
(@CuongTruong777) reported
@stewdean The engineers can modify the water turbine machines and turn them into portable perpetual machines. When that company goes IPO, I would become a customer to purchase the perpetual machine and purchase shares through my online stockbroker @IBKR
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Yas
(@iknifezombies) reported
@IBKR Due to a fee I was charged today, my account went negative $9.. they liquidated my $AMZN Dec 3400c because of $9. No email or calls, missed out on almost $9k in additional profits over a -$9... terrible.
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Dedunu Capital
(@DedunuCapital) reported
@IBKR @IBKR I have applied for an account. It's been 2 months still in pending state. Sent all the documents. Nothing has been progressed regarding pending tasks. All the calls to the support has been fruitless. Can you please help?
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Stocks_is_it
(@BrynDav60720997) reported
@IBKR @Trading212 We’re 5 months on and still IBKR won’t open buy orders at T212 for a large number of penny stocks. I guess there hedge fund friends haven’t finished shorting them? How can it take this long to find a solution? @IBKR you need investigating for MM
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Nic Clive
(@NicClive2) reported
@NickGiva @IBKR Contact Matt Zimberg at Optimus Futures - he’ll find a solution for you
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star
(@holyhotmonkey) reported
dude i need to get out of $COIN 244 next rally. maybe pre e/r ramp. don't want to get caught when $SPX corrects bjgly. $AMC 37 SMH. lol only reason i didn't s/s bc @IBKR has crazy *** margin req. on all meme stocks to short. in hindsight, it broke down like PLUG at highs
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Dhala Bill
(@HussainDhala) reported
@CONZF1 @IBKR Just because it's red doesn't mean it's broken 😜
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Sherrie
(@share721) reported
@palikaras @IBKR Thanks for screwing over the people that supported pre reverse merger...can't wait to dump this pos company. Don't believe the hype people...I did & now im bag holding at an average cost of $15 & no damn dividends yet
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Carlos Eloy
(@celoyfc) reported
@IBKR hey, how long a need to wait to you recognize that I made my 1st transfer to my IBKR account? Really you can’t recognize a 200usd Txn? I sent messages, the invoice of the transaction and it’s the time that I haven’t receive any help from you. What else you need?
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Kevin
(@Luckymememememe) reported
@IBKR Why can't I get in touch with you guys? I leave messages on your twitter account, no response. I try phoning, always too busy. I get ridiculous responses to my enquiries, I can't log in. I can log in some days, others no. You expect me to log in to let you know what my problem is
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James Austin
(@CONZF1) reported
@HussainDhala @IBKR It’s not red. They have some stupid new way of calculating daily with the roll over.
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2021 Opportunity Stocks Knock
(@oldarmy1) reported
Smart @IBKR - Not that inactivity has ever been an issue with me. Effective July 1, 2021, you will no longer be charged USD 10 for not maintaining a minimum balance or transaction activity for your accounts. This change will be reflected in your August 2021 account statement.
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Nick Givanovic
(@NickGiva) reported
Decided to move away from @IBKR. Their help desk is just atrocious. They keep you hanging on the phone for hours and resolve nothing. Useless. Enough! Recommendations for good futures and options platforms/brokers?
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*** bull
(@generatorzxy) reported
@IBKR Hi, is there an example to try ibkr api service?
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Interstellar 🇨🇦
(@space01odyssey) reported
@IBKR just eliminated their monthly balance maintenance fees (no more 100k waiver needed)& their rrsp quarterly fees. They still charge a bit on etf buying&selling (very little). @Questrade what r u going to do? At least @Wealthsimple is free commission on Canadian stocks.
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Andy
(@ravvles) reported
@IBKR Hey IBKR, I'm using TW. On my live account, everything works well but if I use my paper account, the performance is really bad, it regularly gets confused and I'm unable to close my positions properly. I try and sell my options contracts and it ends up selling stock short?
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Nick Givanovic
(@NickGiva) reported
@CapitalParadox @IBKR No service = no account.
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Ernestas Kardzys 🇱🇹 🇬🇧
(@ErnestasKardzys) reported
@IBKR Just logged in into the IBKR Portal and get error "We could not connect to the trading/market data system. Reason: Invalid_username_or_password Error code =1". What could be the reason?
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Bill Blue Line
(@bill_baruch) reported
@cashEquivalents @NickGiva @IBKR This is untrue. If you have the volume, I have the rate / technology to save you cash. With real institutional customer service.
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martian statistican
(@unsettledSky) reported
@frotuss @IBKR @Fidelity also bans buying weeklies call option expiring on Friday. Not sure if it’s hedging gamma, delta or saving call sold by its trading desk or protecting market maker. Look at $tsla on Fridas, good/bad news gets swallowed for option premium. Bdw, I don’t trade options.
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Dr. Weekly Options
(@drweeklyoptions) reported
@map18 @IBKR Everything is bad it’s 7.95/trade Platform sucks can’t have a stop loss on options, Orders are really long to get filled so overall it is really not a good platform
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@housing_human @IBKR Wild... I only have stock positions in my IBKR account, or I'd put a trade on to test for you. I would contact their support team, if they exist... Took me months to get them to refund an erroneous deposit, almost voided my yearly contribution by going over-limit with them.
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I Sell Premium 🍒🇨🇦
(@isellpremium) reported
When will @thetastyworks be available for us in Canada? @Tony_BATtista i really can't deal with @IBKR's platform anymore or with their customer service.
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Kevin
(@Luckymememememe) reported
@IBKR I want to shut down my account and use a broker without such a complicated and always failing log in system. I use fingerprint authentication, works sometimes. I can't even get in touch to shut down my account.
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Housing Is A Human Right
(@housing_human) reported
@averygrrl @IBKR I did ... The columns show up. There is no data in all columns on a consistent basis. For example, I am long bull spread ($3500 to $3700 $AMZN call options). There is no data in the purchase cost basis column. So I do not know if I am up or down on my spread and by how much.
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map 🇨🇦
(@map18) reported
@drweeklyoptions @IBKR I was planning to open w National Bank thought it’s cheaper than BMO. What’s bad? platform (Decision-plus) or reliability?
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Puyan 🇨🇦🇩🇪🇮🇷
(@poochie_ab) reported
My @IBKR is out! 😑 No connection to the server! Where are you server? Is Monday hard on you?
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Ken
(@kmsant1952) reported
@IBKR Do us all a favor, shut down the oil and build an electric infrastructure.
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Nomad1721
(@Nomad1721) reported
@IBKR their mobile app has the worst user interface I have ever seen