Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 11 days ago |
|
Williamsburg
|
Login | 25 days ago |
 Noida
|
Trading platform | 25 days ago |
 Brest
|
Login | 1 month ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JT Gert (@the1Gert) reported@speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Bitget Support (@BitgetSupport) reported@yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.
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Ganwin (@Ganwin2) reported@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
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PhenixInvesting (@PhenixInvesting) reported@IBKR South Korea Futures - K200 Massive Order system Failure - Broken since 11pm last night Please fix your system Totally Unacceptable, Traders & Friends losing millions and massive risk of blowing up due to your Error. Community deserve excuse, answer & money back
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Keeping it real (@shelterfrmstorn) reported@IBKR You really need to get your charting in order. Delays , freezing, referencing problems.
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Billhelm (@Whoandwhere47) reported@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
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RobertoenMexico (@Olde_Pharte) reported@IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.
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JackAttack (@SychoShadows) reported@IBKR Gee I canโt imagine how this could be terrible.
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Dr.รtker 99%FI ๐ธ (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
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Rich Pinks (@RichPinks) reportedJust keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$
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C pyles (@Cpyles42) reported@IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.
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Manjit Singh (@ManjitS_India) reported@IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??
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Joseph W (@JosephW31117119) reported@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
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ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap Iโm going to cancel my transfer request.
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.
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Investment (@Investm80789211) reported@IBKR @JoseTorresEcon Iโm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Krystal Lynn (@LynnModine47127) reported@IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.
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Pps831 (@Pps831) reported@joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.
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Thryxie (@Thryxie_) reported@SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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๐ ฐ๏ธLB๐ ฐ๏ธ (@ALBACapMgmt) reported@AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.
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Agent Smith (@AiStockAgent) reportedI canโt close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR
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DividendMillennial (@DividendMil) reported@GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service
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Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh@IBKR @boyfirdaus75, I Support GCV $315,159๐ฎ๐ฉ, but When will this Dream come true?
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Hyperbolic Discounter (@HyperbolicDisco) reported@senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - sheโs very responsive. Hopefully it is fixed by morning.
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Nitin Raysoni (@NRaysoni) reported@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
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FISIONANDOME โ๏ธ (@fisionandome) reported@DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long
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๐ข๐ฆ๐ฉ๐ฆ๐ฐ๐ฑ๐ฏ๐๐ข๐ข (@iB3Bestpony1985) reported@IBKR hi, I have a disability support pension and I would like to do trading through you but your platform makes it near impossible and I would hate to think I would have to report you to the a Triple C for discrimination due to income. Perhaps we can work something out
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.