Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0
May 31, 2:20 PM EDT	0	0
May 31, 2:40 PM EDT	0	0
May 31, 3:00 PM EDT	0	0
May 31, 3:20 PM EDT	0	0
May 31, 3:40 PM EDT	0	0
May 31, 4:00 PM EDT	0	0
May 31, 4:20 PM EDT	0	0
May 31, 4:40 PM EDT	0	0
May 31, 5:00 PM EDT	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (70%)
Website (20%)
Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Jewar	Website	4 days ago
Noida	Login	16 days ago
Los Angeles	Website	23 days ago
London	Login	24 days ago
Melbourne	Login	30 days ago
Cape Town	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

kai (@kaiwondr) reported 46 seconds ago
@aleabitoreddit @IBKR fix this
Christine Folch (@christinefolch) reported 3 minutes ago
@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
EliteTrading (@EliteGainzTrade) reported 6 minutes ago
@kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol
Sam 🇨🇦 (@CanadasFukd) reported 6 minutes ago
@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
EliteTrading (@EliteGainzTrade) reported 6 minutes ago
@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
Mathėus Lonning_ (@RosaYan1019) reported 9 minutes ago
@IBKR You found this out, I'm not in trouble
Chukwuebuka🇳🇬 (@ChukwuRN) reported 12 minutes ago
You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
Vj (@VJ_303) reported 12 minutes ago
@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
Jatin Jani (@Jatin_S_Jani) reported 13 minutes ago
@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 17 minutes ago
@STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.
Sparky Slims (@brothachucka) reported 22 minutes ago
@IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.
STACKDOE (@STACKDOE) reported 23 minutes ago
@IBKR by far one of the worst ui is ancient its 2026 ! mobile app made to make you lose money... not sure who even gave it the green light. just awful on so many levels.
Markets & Mayhem (@Mayhem4Markets) reported 23 minutes ago
I'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇
DevilsFootnote (@devilsfootnote) reported 24 minutes ago
@bclund @IBKR that's your fault.... STUPID!!!
toti (@Aonnoa_) reported 27 minutes ago
@IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?
Deepak (@Deepak66259832) reported 29 minutes ago
@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
BatCAt (@BatcatCA) reported 30 minutes ago
@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 34 minutes ago
@RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?
𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported 37 minutes ago
Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR
Jim Baranello (@BaranelloJim) reported 39 minutes ago
@IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.
ELhuron DasWiesel (@ElhuronD33244) reported 40 minutes ago
Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
Odysseus | phylax.systems (@odysseas_eth) reported 43 minutes ago
@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
TradeSetupsOnly (@Tradesetupsonly) reported 44 minutes ago
Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.
SpackySpacky (@spactastical) reported 46 minutes ago
@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
joez.eth (@fbjoe) reported 49 minutes ago
Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job
Vj (@VJ_303) reported 50 minutes ago
@IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???
Himanshu (@hmnsh18) reported 52 minutes ago
@IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending
DMVentures (@D_M_Ventures) reported 54 minutes ago
@SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho
Vikas kumar (@Vikasro50357845) reported 54 minutes ago
@IBKR Very Bad service no responce 😡
M🅰️rbles (@Marbles6) reported 57 minutes ago
@ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.