Interactive Brokers down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (45%)
• Trading platform (36%)
• Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	7 days ago
Noida	Trading platform	7 days ago
Brest	Login	27 days ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Matera (@Vinithepoo) reported 3 minutes ago

  @IBKR Can’t trade anything at IBKR with your awful customer service and onboarding process

• 
  Sunny Gill (@sunnyginvesting) reported 7 minutes ago

  @IBKR platform down again in the UK. This is every 2 days now???

• 
  Goran (@Goran_01) reported 9 minutes ago

  @wishitwereover @IBKR Same issues for me.

• 
  Caviar_Cat (@Caviar_Kat) reported 11 minutes ago

  @TerriLynnYoung1 @IBKR We need to get some solid direction as to what is going on from somebody anybody who knows WTF is actually going on.

• 
  Muzammil⚡₿🍊 (@IncidentFlux) reported 12 minutes ago

  @ManPossee A bug possibly. @IBKR

• 
  Simon - The Boy from Brazil (@BRL_Pilot) reported 16 minutes ago

  @ibkr interface problems anyone? Mobile, workstation and online not updating prices or trading various index futures #ibkr

• 
  Lebeau@stock (@Lebeaustock1) reported 19 minutes ago

  @IBKR again, 3 times in 3 weeks your web portal is down. No able to see my portfolio and not able to BUY or SELL options. Is it really PRO ?

• 
  Bacon fixes everything (@wishitwereover) reported 25 minutes ago

  @IBKR unable to log in to the app u guys having problems?

• 
  The Fools ****** (@foolsbookie) reported 28 minutes ago

  I am trying to log in to @IBKR mobile app for my two factor authentication to TWS for more than an hour. Unable to do so after I don’t know how many attempts at re-logging in. Is this really the best broker in town? Trouble shooter all their FAQs none work. Wtf..

• 
  Andrew (@ShortBiasTrader) reported 29 minutes ago

  @tradezero @Benzinga lmao worst platform ever. Glad to be moving everything out to @IBKR soon

• 
  Reese (@Dannyfeip) reported 32 minutes ago

  @IBKR Life is not a problem to be solved but a reality to be experienced

• 
  MB1970 (@MB19701) reported 34 minutes ago

  @MetalloKunklo @IBKR Same issue here in Switzerland 🤨 @IBKR always get anxiety when I see no Positions and zero account value. Would be nice (and calming) if you could have a popup or notice mentioning there's a temporary issue/glitch, thanks.

• 
  Tim S. (@hhhhhh3177) reported 40 minutes ago

  @IBKR huge damage caused to traders here. ibkr was down in europe during numbers at 08:30, dow made a 300 point swing. many compensation requests to follow…

• 
  Sergey Melkumov 🇺🇦🇵🇸🇭🇰🏳️‍🌈🇺🇳 (@BrutalDiplomat) reported 40 minutes ago

  @IBKR Could you please fix your bloody servers. Three days in a row first 10 minutes of the market being open your platform crashes and I cannot trade. Already talked to support, did not help, suggested to connect via HK website, what the hell? Your developers don´t know what CDN is?

• 
  mr karapapak (@cevatmete1203) reported 41 minutes ago

  @IBKR We are not able to login via mobile?!?

• 
  T-Rex (@Least_I_Can) reported 41 minutes ago

  @IBKR Your UK mobile servers are down, right? I can't authenticate to log in my desktop IB!!!!

• 
  kunklo metallo (@MetalloKunklo) reported 43 minutes ago

  @IBKR From this morning my position isn't loading for some reason. It just stays stuck on loading and shows no data at all. Are there any issues going on?

• 
  TFLY72 🇨🇦 (@TerriLynnYoung1) reported 45 minutes ago

  @benhem612 I can’t believe we @IBKR clients won’t be able to take advantage of any price spikes over the next two trading days. Which is exactly what we waited two years for. I’m not a happy client. Too bad I’m only a small fish and they are not going to care too much when I leave!! 🤬

• 
  د.وليد الشعفي (@Waleed_AlShaafi) reported 45 minutes ago

  @IBKR fix your app we can’t login here in Saudi

• 
  Anton Liutov (@AntonLiutov) reported 46 minutes ago

  @IBKR can I talk with somebody? Your system is so ******* uncomfortable. I can't restore my username and my password, and I can't contact you by chat, with an email with you. Who has created your system? Stupid developers or who? I'm shocked at how it's uncomfortable.

• 
  Shareholder Mustafa xy (@shareholdermxy) reported 47 minutes ago

  @IBKR I sold shares in the dark yesterday. But today I can't buy shares. ibot didn't help anyone

• 
  consciousconservative (@conaciousconse1) reported 49 minutes ago

  @IBKR I’m a long time @IBKR customer who moved countries and dealing with the misinformation and mistakes from your advisers has been horrific. I’d never risk my running my business off of your platform.

• 
  laurent (@laurent07308535) reported 51 minutes ago

  @IBKR Dear IBKR I use to transfert money to my account from asia usually it take 1day for receiving my money.I send 11k and contact you throught my app and your only answer was call the fund team. What is this support service?Are we supposed to pay 30 usd in call everytime i transfert

• 
  consciousconservative (@conaciousconse1) reported 51 minutes ago

  @IBKR You give your customers almost nothing. And horrific customer service.

• 
  Mahni (@mahnimahy) reported 53 minutes ago

  @IBKR The lives of the Iranian people are in danger, the Islamic Republic imprisons, tortures and kills the protesting people, be our voice, help the Iranian people to destroy the Islamic Republic. #Mahsa_Amini #IranRevolution

• 
  Market Danger 👑💰🚀 (@Marketdanger) reported 55 minutes ago

  @IBKR please let’s fix your entire system. Desktop not responding, mobile frozen. Love what you offer but come on.

• 
  Sean Lyng (@SeanLyng) reported 56 minutes ago

  @IBKR Is there a type of order where you can specify: If more than [some number of shares] volume trades between [Low price] & [high price], Launch my limit order at [some specific price]? I.e. like a stop limit, but with a minimum share threshold added to filter out bad-ticks?

• 
  shutterstock (Parody, allegedly) (@drewm100) reported 56 minutes ago

  @IBKR can you make a statement on the outage and tell me where to get in line for reimbursements?

• 
  LongCastAdvisers (@longcastadviser) reported 57 minutes ago

  had a call sked with acct mgr at @IBKR to try to figure out how it's possible to grow an RIA business using IBKR as a platform, given their awful customer service, and of course they never called! I suppose they get kudos for being ironic and predictable all at once.

• 
  Captain Obvious (@cacoethes_carpe) reported 59 minutes ago

  @Questrade After an hour on the phone with your CSR asking for written confirmation of the rule she was citing... the CSR LITERALLY said that some policies about how to withdraw funds are enforced but not written down. @IBKR Can you believe this?! Is that even legal??