Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	4 days ago
Saint-Ouen	Login	27 days ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 7 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  joe (@Yogithebearish) reported 7 minutes ago

  @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

• 
  Atenov int. (@Atenov_D) reported 8 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  MikasaSukasa (@MikasaSukasaN) reported 10 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  M T (@mtaaafm) reported 10 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Cashflow King (@cashflow_king94) reported 12 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 13 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 15 minutes ago

  @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

• 
  EZziKAKa (@5iU) reported 17 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  jazz (@hspnyc) reported 17 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 19 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  William W. Nicholas (@Alohayall_) reported 20 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 23 minutes ago

  @IBKR not bad

• 
  Atul Sinha (@5131b69341dc4dc) reported 25 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 35 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  Vj (@VJ_303) reported 35 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Ten Beers (@NBee007) reported 37 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  dindividuals (@dindividuals) reported 42 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  EliteTrading (@EliteGainzTrade) reported 46 minutes ago

  @kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol

• 
  pastperformer (@pastperformerAU) reported 47 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

• 
  joe (@Yogithebearish) reported 48 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  Geodes R Rocks (@GeodesRock49) reported 52 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  biotech_moo$e (@biotech_moose) reported 52 minutes ago

  @DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).

• 
  INTER (@Night34Blue) reported 54 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  Mark Meyer (@MarkMeyerBuilds) reported 54 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  MilesHighClub (@mileshighclubb) reported 57 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  EliteTrading (@EliteGainzTrade) reported 57 minutes ago

  @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

• 
  SumoMoon (@sumo_moon) reported 58 minutes ago

  @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

• 
  Himanshu (@hmnsh18) reported 1 hour ago

  @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

• 
  Ethan Hartwell (@EthanTrades13) reported 1 hour ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far