Interactive Brokers

Is Interactive Brokers down?

Some problems detected

Users are reporting problems related to: website, login and trading platform.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 12/08/2025 22:55

December 08: Problems at Interactive Brokers

Interactive Brokers is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (46%)

    Website (46%)

  2. Login (33%)

    Login (33%)

  3. Trading platform (17%)

    Trading platform (17%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ned892 NedsTrades (@Ned892) reported

    @InvestorMagoo @IBKR Have just withdrawn all money and will never use the service again. I expect there to be some sort of problem with the wire back to my bank. Shocked I was recommended this platform tbh

  • Livelongandpr18 Livelongandprosper (@Livelongandpr18) reported

    @IBKR Glad I read these comments. What I mess. Despite Schwab going completely woke, IBK sounds like big trouble.

  • FreddyMilkovich Freddy Milkovich (@FreddyMilkovich) reported

    @IBKR Can someone confirm that you support trading on SSE and SZSE through your institution?

  • AgostonWeisz Agoston Weisz (@AgostonWeisz) reported

    @IBKR @IBKR I tried to reach customer support for 45 minutes today. No-one picked it up. How can I trust you?

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @IBKR you guys need to fix your customer service! I can't get hold of you. Two days without being able to trade. Unacceptable!

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @Ned892 @IBKR Another day gone to without trading. Tired of IBs awful customer service. This did cost me thousands of USD

  • Min202015 Min (@Min202015) reported

    @IBKR I withdrew 6000 Euros from my IB account on 11 Dec 2020 but still didn't receive it after almost a month! Excepting telling me to wait, the customer service didn't give any solid solution.

  • TD91ON TD91ON (@TD91ON) reported

    @IBKR Waiting for 30 minutes on the line. Is this what you call customer service?

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @IBKR outrageous that we can't get hold of customer service! 2 days unable to trade...and my issue not close to being solved. Unacceptable.

  • sadiksidhu3 Sadik Sidhu (@sadiksidhu3) reported

    @IBKR I’m planning on switching from @Questrade, @IBKR help me get any data for $AMRHW and my money is yours.

  • Ned892 NedsTrades (@Ned892) reported

    @MarBradRam @Hugh_Henne I just want to say @IBKR is one of the worst platforms I have ever used. I put tester money in and it has been stuck in the account unable to withdraw or trade. Have contacted several times and not one reply. Absolute **** show.

  • Traderhankhill Traderhank (@Traderhankhill) reported

    You might be wondering why I chose the Feb options to scalp on $TSLA into close and not next weeks. It's a simple matter of being on my cell phone and @IBKR not loading the damn option chain. So I had to buy something I previously held today 🥲

  • fennec_way Fennec Investor (@fennec_way) reported

    @ripster47 @TradeZer0 Never had an issue with SPACs ticker changes with @IBKR

  • AndyBerman6 Andrew . Berman (@AndyBerman6) reported

    @IBKR is there a problem with your phone-system this morning?? been holding for over an hour?? Is their system down?? #ASSISTANCE NEEDED

  • edaqa Edaqa 😊 Mortoray (@edaqa) reported

    @IBKR Please kick somebody to read support requests. Mine are going unanswered.

  • soniamehtaus soniamehta (@soniamehtaus) reported

    @IBKR One of the WORST brokerage companies on the planet. Their Customer Service is the WORST in the world, bar none!

  • abh_Menon Abhinav Menon (@abh_Menon) reported

    @IBKR I've been on the phone trying to get through to support for the last 60 minutes. No response ... what kind of support do you provide ...

  • AgostonWeisz Agoston Weisz (@AgostonWeisz) reported

    @IBKR I tried to reach customer support for 45 minutes today. No-one picked it up. How can I trust you?

  • fritzrempe fritz rempening (@fritzrempe) reported

    @IBKR why is it impossible to get in touch with you? Chat not working. No answer to tickets/email and the phone line over 30 min waiting...

  • jonkoskas Jonathan Koskas (@jonkoskas) reported

    @IBKR So... are you eventually going to fix your portal ..? #404error #canttradeshit #ibkr

  • Ned892 NedsTrades (@Ned892) reported

    @mazzahrani @IBKR It is the worst trading platform available

  • sexystonks Sexystonks (@sexystonks) reported

    Getting very annoyed with @IBKR. Have been a customer since 2016 and always happy until 6 months ago. The app and the browser sire had been glitching non-stop since around since the summer. Not sure why it takes 6 months to fix something so basic. Horrible service!

  • AJ_Prasad8 AJ Prasad (@AJ_Prasad8) reported

    @IBKR Support has been non-responsive....I am unable to short fractional shares...says "Unknown Error"...Phone, chat, and ticket support is unresponsive...

  • BoabyCrypto CryptoBoaby (@BoabyCrypto) reported

    @IBKR please can someone contact me with regards to support for my account. I have had error code ‘unknown error’ flashing up when i’m trying to trade for the past month and nobody has responded to my messages. Please show us that your #customerservice actually exists..

  • jpdazone Jake Paul (@jpdazone) reported

    @IBKR Could you fix your mobile indicators with a separate vertical axis? For instance, charting both the MACD and RSI uses the same vertical axis and overlays the other indicator.

  • Christi21342035 James J. (@Christi21342035) reported

    @IBKR anyone else having issues with german stocks. Some routes seem bot to work. FWB and TGATE, on both my orders stay bright blue and are not submitted

  • InvestorMagoo Investor Magoo (@InvestorMagoo) reported

    @Ned892 @IBKR I see. Im based in the EU. Im not too sure there something fishy in all of this. Just think it’s pure bad service. I rarely need them on the trading side, but when I do it takes forever and it always cost me a lot of money in the end. Considering another broker now to be honest

  • dudleyfoster Dudley Foster (@dudleyfoster) reported

    @IBKR Why does it seem impossible to contact your support through mobile? Both live chat and direct message unavailable

  • AgostonWeisz Agoston Weisz (@AgostonWeisz) reported

    @IBKR @IBKR I tried to reach customer support for 45 minutes today. No-one picked it up. How can I trust you?

  • DeAngeloDeShon It’s Weirdo (@DeAngeloDeShon) reported

    @IBKR playing with my cash account with my options trading come on now I like y’all but wtf I shouldn’t be getting margin messages and orders rejected on a cash account