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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 9 days ago
Le Grand-Quevilly Login 13 days ago
Sydney Trading platform 13 days ago
Jewar Website 17 days ago
Noida Login 30 days ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • kirklsp
    Kirk Hartley (@kirklsp) reported

    I'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.

  • moneyfumbler
    Fumbles with Money (@moneyfumbler) reported

    @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

  • Marbles6
    M🅰️rbles (@Marbles6) reported

    @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

  • CanadasFukd
    Sam 🇨🇦 (@CanadasFukd) reported

    @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

  • LBTaikonauta
    Leandro Biderman (@LBTaikonauta) reported

    @SpaceX ****, only open to US residents in @IBKR

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • Jatin_S_Jani
    Jatin Jani (@Jatin_S_Jani) reported

    @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

  • addypotler
    Addy Potler (@addypotler) reported

    @IBKR **** your opportunities. Stay in your damn third world countries.

  • TheLepsGold777
    TruthFreedomPeace (@TheLepsGold777) reported

    @SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.

  • GrumpierBTDay
    GrumpierByTheDay (@GrumpierBTDay) reported

    @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

  • iamgstv
    G 💙🧡 (@iamgstv) reported

    @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

  • jminvesting
    John Martin (@jminvesting) reported

    I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

  • eu_bike
    EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported

    @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

  • Crypto_Educator
    Prof.Coin 𝕏 (@Crypto_Educator) reported

    @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

  • ManuRDBiker
    ManuBiker🚴 (@ManuRDBiker) reported

    @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • abdullah_717
    abxx (@abdullah_717) reported

    @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • FransBakker9182
    Frans Bakker (@FransBakker9182) reported

    My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

  • BarryNiall
    Niall B🅰️rry 🇺🇦 (@BarryNiall) reported

    @RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?

  • best_voyages
    BestVoyages (@best_voyages) reported

    @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

  • 3nder555
    sfrPILLED (@3nder555) reported

    @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • chopcity_da_2nd
    Chop City² (@chopcity_da_2nd) reported

    @buyerofponzi @IBKR Damn...