Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (67%)
- Website (17%)
- Trading platform (17%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Ouen
|
Login | 11 days ago |
|
Le Grand-Quevilly
|
Login | 15 days ago |
 Sydney
|
Trading platform | 15 days ago |
 Jewar
|
Website | 19 days ago |
|
Noida
|
Login | 1 month ago |
 Los Angeles
|
Website | 1 month ago |
Full Outage Map
Community Discussion
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Ford (@Digetydog) reported@IBKR @ibkr has terrible customer service in my opinion.
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BorrisBOMBA (@thecracker_23) reported@IBKR Hi @IBKR why is it so difficult to reach out to your customer support?
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C.S.N. Iyer (@iyerchandrru) reported@IBKR Hi Facing problem in transferring funds, pls how to proceed further…
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chris24.eth 🟦 (@chris24eth) reported@IBKR The last broker to remove PDT restrictions. This number will go down
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Fumbles with Money (@moneyfumbler) reported@IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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Niall B🅰️rry 🇺🇦 (@BarryNiall) reported@RabbittLeader @IBKR But if Musk is willing to throw stupid money at shorting, for the bigger prize of his IPO offer price, could he not be a big AST price influencer pro temp?
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LiliAna (@Terranatura4) reported@IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss
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Himanshu (@hmnsh18) reported@IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending
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Brandon (@D3GSolutions) reportedI have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre
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TopInvestor (@Matrix_B0SS) reportedI own six figures $SIVE on @IBKR and opened a new position on @Trading212 this week From swelling my account + high figures to down high five figures I have high conviction in $SIVE and this 20% drop this week, can not change any thing Last time it stayed in 30s it jumped to 60
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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James Sun (@LSKMSun) reported@IBKR you need to improve your services!!! Reaction is slow today!!!!
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Matthew Donegan-Ryan (@MatthewDR) reported@JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR
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Vacuum Cleaner (@agivacuum) reported@blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..
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Kuro Katball 🐈⬛ (@KuroKatball) reported@IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.
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Leandro Biderman (@LBTaikonauta) reported@SpaceX ****, only open to US residents in @IBKR
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ELhuron DasWiesel (@ElhuronD33244) reportedHey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.
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Haddie (@Haddie168) reported@IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X
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KhushbooR (@KhushbooR1) reportedInadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?
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Kastriot (@kastriooot8) reported@MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!
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abxx (@abdullah_717) reported@IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know
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Invest (@Invest469752) reported@IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer
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MikasaSukasa (@MikasaSukasaN) reported@IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method
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Bubble Trouble (@SkillJoyed) reportedI’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!
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John Martin (@jminvesting) reportedI really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Ponzi Trader (@buyerofponzi) reportedThe level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad
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Jasdeep (@jmadan) reported@IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone