Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Login | 6 days ago |
|
|
Website | 13 days ago |
|
|
Login | 14 days ago |
|
|
Login | 19 days ago |
|
|
Login | 22 days ago |
|
|
Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
EliteTrading (@EliteGainzTrade) reported@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
-
Manjit Singh (@ManjitS_India) reported@IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??
-
Jamie Fortie (@FortieJami77198) reported@IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can
-
πΈπππ π₯πππππ¦ (@AlgoSnafu) reportedIs anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? Iβve been dealing with this issue for years now ... π’ @IBKR
-
Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, Iβm an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
-
NottsStargazer π΄ππ (@Nottsstargazer) reported@IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.
-
MilesHighClub (@mileshighclubb) reported@cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.
-
Forward Capital (UK) Limited (@Forward_Capital) reportedThere have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?
-
DeV (@A_Dev9) reported@IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account
-
Anssi Alkio (@Anssi_A) reported@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
-
xp Ehsaan (@XP_Ehsaan) reported@joemccann @IBKR Does it support 1 min candles ?
-
Karzma (@abu_dalen) reported@IBKR Why doesn't the registration support Saudi Arabia?
-
Floebertus. (@3XmxkkbCWe4s7uQ) reported@IBKR You found this out, I'm not in trouble
-
Nitin Raysoni (@NRaysoni) reported@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
-
ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap Iβm going to cancel my transfer request.
-
Kuro Katball πββ¬ (@KuroKatball) reported@IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.
-
Vj (@VJ_303) reported@IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???
-
Jinuuku (@Jinuuku121844) reported@IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?
-
Deepak (@Deepak66259832) reported@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
-
GardinerIslandCapital (@GardinerIsland) reportedc'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems
-
Cluseau Investments (@blondesnmoney) reportedEver since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.
-
ManuBikerπ΄ (@ManuRDBiker) reported@IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.
-
π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?
-
One Fib Per Day (@fibscalper) reported@buyerofponzi @IBKR They do suck bad I removed all my funds.
-
Nikita G. π² (@Gorev111) reportedChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. Iβm confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.
-
sfrPILLED (@3nder555) reported@bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4
-
pastamanπ¦ (@_pastaman) reported@IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...
-
Kirk Hartley (@kirklsp) reportedI'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.
-
SumoMoon (@sumo_moon) reported@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
-
DevilsFootnote (@devilsfootnote) reported@bclund @IBKR that's your fault.... STUPID!!!