Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	13 days ago
Mesquita	Website	17 days ago
Calgary	Trading platform	20 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  99.⨀ (@crexsol) reported 49 seconds ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Natalka (@NataliiaKoval) reported 11 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Murray Finlayson (@MtnMuzz) reported 13 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  niu.niu (@Double_Niu) reported 15 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  Long & Right (@Ramblin_Rebel13) reported 15 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  Atman (@Hermes10wisdom) reported 18 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  habibi (@habibi_zzyy) reported 18 minutes ago

  @ekapob @IBKR yes。down

• 
  Nate (@nathan96911) reported 18 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  The Senior Risk Manager (@salr_nyc) reported 22 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  HappyHKL (@HappyHkL1) reported 25 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  RobertoenMexico (@Olde_Pharte) reported 26 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Brandon (@D3GSolutions) reported 27 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  ₿a ElenHODL (@BaElenhodl) reported 30 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 32 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  Limpidish (@Imz_isNoGood) reported 35 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Huilinnnnn (@jude1law) reported 36 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  Yousif Ashknani (@AshknKW) reported 38 minutes ago

  @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

• 
  Brandon (@D3GSolutions) reported 39 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  morphie (@morphieCNFT) reported 41 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  Aaron J. Fentress (@AaronJFentress) reported 45 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  男比熊大 (@bixiong_baisui) reported 50 minutes ago

  @IBKR What is your problem?

• 
  Brandon (@D3GSolutions) reported 50 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 51 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Sr Investidor (@SrInvestidor) reported 51 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 55 minutes ago

  @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

• 
  Javi Cg (@CJ02023589) reported 56 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Jesus (@CCrypto1001) reported 56 minutes ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Brandon (@D3GSolutions) reported 57 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  Roman Lightman (@b_contrary) reported 58 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  The Miladorlorian (@DiChiarissimo) reported 58 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people