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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 11 days ago
Williamsburg Login 24 days ago
Noida Trading platform 25 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • iB3Bestpony1985
    ๐”ข๐”ฆ๐”ฉ๐”ฆ๐”ฐ๐”ฑ๐”ฏ๐”ž๐”ข๐”ข (@iB3Bestpony1985) reported

    @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.

  • levelsio
    @levelsio (@levelsio) reported

    @scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos

  • speculator20221
    speculator (@speculator20221) reported

    Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR Thatโ€™s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR Iโ€™m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • BoyFirdaus75
    Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh

    @IBKR @boyfirdaus75, I Support GCV $315,159๐Ÿ‡ฎ๐Ÿ‡ฉ, but When will this Dream come true?

  • ksrv_k
    Sourav Kolay (@ksrv_k) reported

    @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

  • SychoShadows
    JackAttack (@SychoShadows) reported

    @IBKR Gee I canโ€™t imagine how this could be terrible.

  • standforSSR
    SSRRevolution (@standforSSR) reported

    @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

  • Nerd_Abroad
    Nerd_abroad (@Nerd_Abroad) reported

    @senzu_capital @IBKR Same problem here

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR what maintenance??? App not accessible!!!

  • DividendMil
    DividendMillennial (@DividendMil) reported

    @GeorgeFChahine @IBKR I might open an $IBKR account. I have heard great things and schwab is slacking a bit in their customer service

  • subst8nce
    subst8nc3 (@subst8nce) reported

    @IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.

  • ljzmdg
    JKL (@ljzmdg) reported

    @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

  • iB3Bestpony1985
    ๐”ข๐”ฆ๐”ฉ๐”ฆ๐”ฐ๐”ฑ๐”ฏ๐”ž๐”ข๐”ข (@iB3Bestpony1985) reported

    @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

  • 0xPriom
    Priom.eth (@0xPriom) reported

    @joemccann @IBKR You are doing godโ€™s work! Ibkr probably has one of the worst apis

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why donโ€™t I have permission to trade on the paper account anymore? @IBKR

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.

  • Alex_Steger_
    Alex ๐Ÿ‘น (@Alex_Steger_) reported

    @super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns

  • the1Gert
    JT Gert (@the1Gert) reported

    @JosephW31117119 @senzu_capital @IBKR same issue

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon Iโ€™m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • ALBACapMgmt
    ๐Ÿ…ฐ๏ธLB๐Ÿ…ฐ๏ธ (@ALBACapMgmt) reported

    @AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • super509219312
    super (@super509219312) reported

    @vraptor75011 @IBKR They said it was technical issue btw.

  • blondesnmoney
    Cluseau Investments (@blondesnmoney) reported

    Ever since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

  • Blue_1Trades
    J (@Blue_1Trades) reported

    @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?