Is Interactive Brokers down?
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Menachem
(@MenyThoughts) reported
@IBKR Get your customer service in order!!!
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Rjleo82
(@RustyFarmFresh) reported
from
Irvine, California
@IBKR why the f... is the problem today!!!
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Karl D'Amico
(@KarlDAmico) reported
@IBKR Great interview! Always good to hear Thomas speak. Had a glitch with my Mobil app. Had to do a hard logout at the bottom, instead of just closing app, then re-log in, and works fine now. 📈🚀
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jstippey
(@EnginerdJeff) reported
@IBKR So tried getting ahold of customer service and sick of waiting. The web platform changes my # of shares held. It isn't keeping an accurate count of my position size. What is going on with the web platform for managed accounts?
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abhishekdhabriy
(@abhishekdhabri1) reported
@IBKR any update, any ETA on when the service will be back up. Anyone else seeing issues with the ios app ?
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Adam Saher
(@AdamZachSaher) reported
@IBKR Does it go down like your platform and your site? Or I could use my money whenever I wanted?
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Trader 101
(@Trader10112) reported
@IBKR why does tws freeze when I bring up IPOs (AI most recently).... wtf????
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Wulfgang Uysal
(@un_kimyon) reported
@ibkr orders not triggering! Waited 20minutes to get my market order filled! Price went past my Stop order. Lost 3 times my stop. Worst customer service so far. Waited 1 hour on phone to get nothing resolved.
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Filippo Fanin
(@fanin_filippo) reported
@IBKR Are you down again today? All my standing orders have disappeared
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Atg
(@atg_a1) reported
@IBKR your app is broken and not showing holdings properly
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The Houston Condo Group
(@houstoncondogrp) reported
@IBKR I need assistance for my acct. I cannot reach customer service via phone. Your ibot is not working.
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Filippo Fanin
(@fanin_filippo) reported
@IBKR I am experiencing issues as I can't see the live orders and I ended up placing duplicate ones as the old ones seemed disappeared. Please help solve the situation, even contact requests can't get delivered
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Simon W
(@wongston) reported
@IBKR your website is so bad that I signed up for an account yesterday and today I'm already asking for it to be closed
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Prescient Trading
(@PrescientTrade) reported
$IBKR @IBKR Get your act together guys. Down again today .. Getting error We could not connect to the trading/market data system. Reason: Unknown error #Fail
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lmaximusl
(@DigitalSleuth) reported
@IBKR Residual issue is BS ... portfolio not loading is about as core an issue as it gets ...
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Hidden Alpha
(@St0ckR0d) reported
@IBKR I pay whatever you charge. Never questioned it. I win you win. Not sure what’s going on this week, it’s been absolutely **** on your part. If I can’t see markets or manage my accounts I’m blind. Charge me more, I don’t effing care! This cannot continue. Fix it!
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Hope Freiheit
(@hope_freiheit) reported
@IBKR seriously can you guys sort out your TWS? Every time I try to login I get "Login failed due to timing of updates." Been happening for 2 weeks now, disastrous.
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AL GAHTANI Abdullah
(@gahtani1403) reported
from
Riyadh, Minţaqat ar Riyāḑ
@IBKR kindly solve your issue with SMS & call , when you send the code to connect to your platform !!!!
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Gajanan Dusane
(@GajananDusane) reported
@IBKR customer service sucks. they have so many applications pending for approval
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Amr Rashad
(@AmRashad) reported
@IBKR Incompetent company. Terrible app.
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The Houston Condo Group
(@houstoncondogrp) reported
@IBKR I need customer support ASAP! THIS COMPANY IS GOING DOWN THE TUBES!
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zerohedge
(@zerohedge) reported
Hey @IBKR can you please crash again?
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Zsugorich
(@Zsugori) reported
@IBKR is the system down again? I could not log in for trading, just Connecting...
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Eric
(@TradingRicky) reported
@Guruleaks1 Speaking of risk, it's still not clear to me whether stops in place would have worked or not. Got no reply from @ibkr about that matter. Annoying not to be able to trade, but would be huge for a position trader like myself if stops were down due to their technical problems
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Bertrams Lukstins
(@BertramsL) reported
@IBKR how does one get a hold of your support over the phone? I just waited for the third time for 40 minutes. How long can I expect - 3 hours or 5?
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_______
(@LIFFICK) reported
@IBKR I'm experiencing technical issues logging into my account... is this a system-wide problem and is there an ETA on resolving it?
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cisko73
(@cisko7311) reported
@GajananDusane @IBKR These ************* are not able to fix their system during weekend. Everyday they create problems to users. Curious to see if they refund someone!!!
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Farhoud Moaddel
(@Fab20) reported
@IBKR I still have issues on mobile app at least. Can’t seem to download data properly. Pls advise when it will be resolved completely
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Nick
(@bing_dicklepuss) reported
from
San Francisco, California
Any other #brokers have access to #futures markets and #portfolioMargin? I’m getting increasingly annoyed with @IBKR this year. Charts have gaps of missing time in them, app is slow to connect more and more often, buttons don’t work as labeled for YEARS.
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Ryan Morse
(@RyanMorse33) reported
@musingtrader @IBKR Dude I've been there ten years I can count on one hand the number of times its been down.