1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Interactive Brokers
Interactive Brokers

Interactive Brokers down? Current status and problems

No problems detected

If you are having issues, please submit a report below.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 45% Login (45%)
  • 36% Trading platform (36%)
  • 18% Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Williamsburg Login 5 days ago
Noida Trading platform 5 days ago
Brest Login 25 days ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Sant Cugat del Vallès Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • danav337
    danav (@danav337) reported

    @danushman @IBKR @TradeStation Do you use the Magnet app with OSX? I had a very similar problem a while ago and it was due to the window manager I was using.

  • BMcbag
    bagholdin' Mcbag (@BMcbag) reported

    @IBKR What is going on with IBKR "Pro" and $MARA options? Do you guys realize there is a huge problem with your platform in terms of seeing and trading those options and how long do you expect traders to wait?

  • XS_HeadHunting
    XS Head Hunting (@XS_HeadHunting) reported

    @ruchernchong @IBKR Ru if they fix it before the weekend dinner is on me next time I am in Singapore.

  • BUYHIGH88380752
    BUYHIGHSELLLOW (@BUYHIGH88380752) reported

    @IBKR Please fix your platform, I am not receiving security codes and I cant even send the customer support an inquiry! Horrible!

  • JacupsBoyz
    ALnaturAL🇺🇸🇺🇸🇺🇸 (@JacupsBoyz) reported

    @IBKR I haven’t been able to get ahold of anyone online or by phone... it’s been 2 hours and im still on hold. Wtf Is going on?????

  • eldiablofund
    El Diablo Investment Fund (@eldiablofund) reported

    @IBKR Your Montreal toll-free number is generating an error message, "1B1 the client you're trying to reach is unavailable right now".

  • BullishLike
    BullishLikeJordan (@BullishLike) reported

    @coachbce I’m looking to average down on @IBKR

  • SarPasTrade
    SarPas (@SarPasTrade) reported

    @IBKR I've been waiting for a week for an approval on a trading request. Only answer I received is "you have to wait". What else do I have to do to receive this approval? Please DM to find a solution. Thank you in advance.

  • BUYHIGH88380752
    BUYHIGHSELLLOW (@BUYHIGH88380752) reported

    @IBKR I can't login since I am not receiving the security code and I also am unable to send a customer ticket since that gives an error... What kind of **** service is this?

  • BeauDavisPaul1
    Beau Cantrell Oakland Paul (@BeauDavisPaul1) reported

    @IBKR you know exactly what she should do is stop making money cold and let other people make the money for her and themselves. She listened to everything didn't she. ****. Some of that, the Warner, was a game

  • NeumieAwards
    Neumie Awards (@NeumieAwards) reported

    @IBKR Your website is down.

  • popcarts
    carter berger (@popcarts) reported

    @IBKR I have been locked out of my account and have been on hold for over an hour. Same thing with chat. Can you give me a phone number or email for someone who can help? Or can one of your reps call me?

  • aluru_sudheer
    Sudheer Aluru (@aluru_sudheer) reported

    @IBKR dear IBKR I have opened my account with you couple of days ago I made a refund request for my deposits made on my cancelled application number U5676345 No agent being available to help what wrong? Thanks

  • CraigDu62835353
    Craig Duncan (@CraigDu62835353) reported

    @isthisjustice1 @HLInvest haha. service can't be worse that @IBKR - probably the worst service I have experienced from any company in any country!

  • jagdish_nigade
    Jagdish Nigade (@jagdish_nigade) reported

    @IBKR worst customer care support experience. Unfortunately forgot account password, Dialled call centers, not able to connect customer care person even waiting for 30 min.

  • Piyush_reapit
    Piyush (@Piyush_reapit) reported

    @IBKR Horrible service. Taking ages to open an account

  • be_joejoe
    Joe (@be_joejoe) reported

    @realwillmeade @barronsonline @IBKR took me only a 4,5 hours (!) wait on the phone last time to speak to a customer service representative. Never experienced something like this before

  • rastradhyaksha
    Abhishek (@rastradhyaksha) reported

    @IBKR - is there a better way to connect with you for support... phone number given in email sounds not much of help...

  • unknown_traders
    Anonymous Trader (@unknown_traders) reported

    $IMTL This one became ineligible stock somehow on @IBKR, people can't buy it anymore on this broker and can only sell, that's why it's down today imo... @IBKR i'm confused, why?

  • BarbaraSusanCPA
    Barbara R (@BarbaraSusanCPA) reported

    @IBKR Your service is lacking. I would NOT recommend.

  • isthisjustice1
    isthisjustice (@isthisjustice1) reported

    @CraigDu62835353 @HLInvest @IBKR Mate HL has gone down 8 times this year, you can't do any trades. Calling them takes over an hour wait time and I'm waiting two weeks for a response via secure message

  • FintwitBoss
    Day Trader (@FintwitBoss) reported

    @IBKR Fix your customer support first.

  • BarbaraSusanCPA
    Barbara R (@BarbaraSusanCPA) reported

    @WillLinley @CraigDu62835353 @IBKR Who cares about that. The service in its entirety is lousy.

  • AJKTrader
    Arty Joseph (@AJKTrader) reported

    @XS_HeadHunting @pigeon_cap @IBKR yikes... I'm also having issues with the application - I may just eat the fees and stick with ThinkorSwim

  • MariaIyJesusJ
    María Ibáñez Goicoechea y Jesús Jiménez Cascallana (@MariaIyJesusJ) reported

    @IBKR Since one week ago I am trying to contact IB about a withdrawal of money that it must be done "promptly", like you explain in your web. By phone (several numbers), by mail, by web... but nobody answer. Please send me a message about how to contact anybody to solve this problem.

  • AthanaDiplas
    Athanassios Diplas (@AthanaDiplas) reported

    The customer service at @IBKR is the worst in the business. Was on hold for ~2 hrs to speak to a rep so I can initiate a transfer to fidelity. Had to submit a web ticket. Did that & 10 days later still no response or action. Today holding again and no person or chat rep in sight.

  • AdlinLing
    Adlin Ling (@AdlinLing) reported

    @Bthestory87 @IBKR is terrible for shorting hard to borrow stocks. That has been my experience with them.

  • micho
    Pablo Villalba (@micho) reported

    @AthanaDiplas @IBKR By far my worst support experience too @IBKR. Several times. They could do with a complete replacement of their support org

  • plans_bad
    Modestly improving trade plans (@plans_bad) reported

    @IBKR considering switching over from another broker, but your online application seems down. Just FYI

  • Piyush_reapit
    Piyush (@Piyush_reapit) reported

    @IBKR It's a bad service. Won't recommend.