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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Satwinder Singh
(@vicsidhu) reported
@IBKR I opened an account with IBKR to trade options and moved major part of my TFSA. Unlike TD web broker, there is no tech-support to call at interactive brokers. So much for low fee. Seriously thinking of moving back.
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S
(@ShowtimeG2323) reported
@SquawkStreet @Gregory33605708 Your network is garbage! The ceo of @IBKR is a f’n 🐀
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nadia
(@pipoo2010) reported
@PeterLBrandt @IBKR Could someone link me_ to that defi money glitch method people have been using to generate profits??
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Miguel da Fonseca
(@SafeGamble) reported
@IBKR My favorite platform is Chat... when it works. I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it as no one was available. Thanks for the great customer support!
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daniele
(@daniele81222715) reported
@IBKR I still have not managed to have my ISA transférer from Barclays to IBKR. Nobody is answering the questions on line. Your levels of service needs to improve.
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louse 🥷
(@laserBoopis) reported
@IBKR is paying me roughly 6% on my $SI shares where the short interest is 72%. I know about the agreement and might pass they lend out my stocks with a marvelous 30% spread. But this spread is way more than 90%, who is stealing my money ? Citadel again ? YOU BETTER FIX IT!
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French_AMC_APE
(@YassineCorse) reported
@taher_alqutub @IBKR @Derayah Brokers are not exempt of enforce rules while market makers are... So he know that one day, his Friends could be how worst enemies.
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louse 🥷
(@laserBoopis) reported
@IBKR is paying me roughly 6% on my $SI shares where the short interest is 72%. I know about the agreement and might pass they lend out my stocks for with a marvelous 30% spread. But this spread is way more than 90%, who is stealing my money ? Citadel again ? YOU BETTER FIX IT!
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Marc Lacie
(@FudaZaghlol) reported
@laserBoopis @IBKR What's t`he link to the article about MEV Bot that can help me get rich?.?]
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PanicSell
(@Panic_n_Sell) reported
@Totallynotbrit @Sheila37271226 @IBKR I already own a Degiro account but i consider 2 mains problems. 1- there is a lot of smallcaps they dont give access to 2- they dont really give access to pre/after market. Some with Tradegate but not much. But yeah 1€ per transaction is very good
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consciousconservative
(@conaciousconse1) reported
@IBKR This is, in my experience, @IBKR ‘s MO. When the answer to a support question involves admitting that practices are pretty customer unfriendly.. it just gets ignored
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Aramas Wealth
(@AramasWealth) reported
@IBKR Awful platform, no automation, obscure security requirements, 2 factor authentication that makes time competition useless, STAY AWAY FROM interactive brokers.
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Nosuch
(@nosuch_name) reported
@IBKR Portal isn't working for me. Can't login. So not that one.
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Marc Lacie
(@FudaZaghlol) reported
@laserBoopis @IBKR Do you kn}ow the link to the MEV Bot article tha,t will help me make lots of money?-,,
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Aramas Wealth
(@AramasWealth) reported
@IBKR Unreliable platform, 2 factor auth makes it impossible to trade on time, lots of issues, it takes us a few minutes on average to authenticate against their full of bugs security requirements every single time. AVOID
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Funt Claps
(@Flap_My_Wings) reported
@Jfromm1968_CRTD Interactive Brokers is fine @IBKR . In fact, have bought PM 3 days in a row at exactly 13:00 GMT. Always at the dropped price. It's almost like they knew the price was going to drop. Fuckery. I shouldn't be able to buy PM but, hey not going to complain. Just strange.
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Tomaz Bratanic
(@tb_tomaz) reported
@IBKR Why can't I get anyone on chat, and no one responds to my support ticket for more than 3 days now?
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Aramas Wealth
(@AramasWealth) reported
@IBKR All of there awful interfaces and systems require 2 factor auth even if you sign to opt out. Useless, waste of opportunities , stay away
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George Koureas
(@georgekoureas_) reported
@YorgosKlivo @DEGIRO @IBKR Thank you for the clarification on the amount, I had also read other comments about that. The overall mentality was my point. I don't even refer to or advocate for day trading, but rather a long-term and boring investment strategy. Problem is, most people want to get rich quick.
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夹丢之问
(@zhaolijiansDad) reported
@IBKR None, after waiting 2 month of your approval, there is still no response. Your customer service said just 2 more days and nothing happens after 2 month. You guys are so ignorant
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Satwinder Singh
(@vicsidhu) reported
@IBKR I opened an account and moved major part of my TFSA. I like TD, there is no tech support. So much for low fee.
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Sammhy
(@ramirez_sammhy) reported
@YahooFinance @IBKR @SteveSosnick everybody seems ready to sue the media we realize how corrupt this is by hiding behind freedom of press. We’re all waiting for you to **** up. Don’t catch your self slipping unrealizable sources
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It's Britney, *****
(@Totallynotbrit) reported
@Panic_n_Sell @Sheila37271226 @IBKR i think the fact you can get better filss on IBKR is worth it for price difference. Went back in my old trading charts and see I'm always red on stocks below 0.65$. It's really a cheap penny problem bc of fee/share and the high volume you have to buy.
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consciousconservative
(@conaciousconse1) reported
@IBKR By the way.. I’ve recently reached out to your customer service team with a time sensitive request. That was more than a week ago with zero response. Your company is ****.
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR Your management is chaotic, and you even send out customer information indiscriminately. This is going to cause a big mess
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@accidentalinvestor
(@accidentalinve4) reported
@IBKR - can you please get some proactive folks for the numbers listed for ibkr customer care at the Bombay numbers - none of the numbers 91 22 612 89888 or 91 22 39696188 are accessible for a long time. It's a nightmare to get any help
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Miguel da Fonseca
(@SafeGamble) reported
@IBKR My favorite platform is Chat... when it works. I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it. Thanks for the great customer support!
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French_AMC_APE
(@YassineCorse) reported
@taher_alqutub @IBKR @Derayah He's a part of this fraud schem, he just shitting in his pant and trying to force people to sell. The biggest issue is on brokers side because they held an inimaginable amount of Fake shares and transferded FTD to each other. Hé know that the Time will not serve them but us.
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Miguel da Fonseca
(@SafeGamble) reported
@IBKR My favorite platform is Client Portal Chat: I've been trying for hours to get through to anyone today with no luck. Also, I was locked out of my account yesterday due to a technical issue and simply gave up on it as no one was available. Thanks for the great customer support!
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It's Britney, *****
(@Totallynotbrit) reported
@Panic_n_Sell @Sheila37271226 @IBKR compared with 0% fee brokers like Captrader and EToro, but the spread as fee and overnight fees. IBKR will be cheaper Cheapest option is use IBKR for data + DeGiro for trades, which is 1€/trade on US market, but DeGiro has slow fills. Will be faster if you pay ask and sell bid