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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Website (40%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Cluse
(@jennifer_cluse) reported
@IBKR You're kidding me. In light of what the majority of knowledgable people around the planet are saying must be the second problem source to go (after thermal coal), you are pushing *this line? I guess a coin profit is as addictive as (non-coal) coke. Good luck with your treatment
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MacGrubes
(@stonking2021) reported
@R_DaneelSeldon @IBKR Twr desktop would not load after 10 minutes managed to connect on mobile but incredibly slow with frequent blank screens and non responsive loads. Using webull for market data and queing limit orders in ibkr. Ridiculous.
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Matt
(@paytz82) reported
@IBKR why do I continually get the error message. “Error communicating with the server” during peak market times? Starting to get frustrated here. Won’t load buy/sell pages it even instrument details.
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litesea
(@seaoflite) reported
@ryanwrights + support everywhere. Someday we won't need old world bridges, but for now $LTC reaches ppl where they are, recently, at paypal, venmo, bitpay, verifone, newegg & amc, while @IBKR let's their higher than robinhood net worth clients get a taste & grayscale eyes spot etf conversion
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Le Meow'ata
(@jffkey) reported
@degiroeu you guys dont even have any manual submission of this document to customer service how is that? I guess I will go with @IBKR
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Wazoo_Wrangler
(@WazooWrangler) reported
@IBKR fix your ****, been down over an hour now.
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Colette
(@Aisneach) reported
@Brian_Walton1 @IBKR Awful service.
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LeeS
(@LeeSoffel) reported
@IBKR you are the absolute worst trading platform I’ve ever used. Every time I bring up the option order window for a stock like $AMZN, $TSLA, $SPY or basically any stock my entire computer freezes. To make option trades I have to log out, use my phone, them log back in. WTF?!?
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Matt
(@paytz82) reported
@IBKR honestly guys you need to fix this.
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Charles Oliver
(@Quaalude714) reported
@IBKR a governmental ban on a certain cryptos in favor of required use of CBDCs Pretty bad When Your Phone can land your friends in Jail Spying on everyone all the time . If everything is Digital we might as well be in Prison .You can trade Silver or Gold in Private not Public Ledger
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Wazoo_Wrangler
(@WazooWrangler) reported
@IBKR Fix your ****, cannot login.
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Chezza Quotes
(@ChezzaQuotes) reported
@IBKR It is better to trade with an experienced and reputable Bitfinex. There are attractive conditions such as cyber protection, analytical data, support and so on.
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pc4
(@pc4tw) reported
@XRPLion1 @IBKR Trying to understand your thoughts. I looked at the Disclosures. Are you referring to the "the minimum is subject to a cap of 1% of trade value"? The way I read that, it was trying to keep the fees down to $1.75 per trade minimum? Thanks.
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Freelance
(@Freelan88936816) reported
@IBKR would you like to fix your formula of daily p&l
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Datawhisky
(@datawhisky) reported
@IBKR your server performance is very slow today. I can’t seem to load anything on the app or desktop.
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joneski
(@midnightc66) reported
@IBKR Put some effort into your support, you’d think you would take that part of your business seriously. It’s a joke
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NicolaCairnX
(@NicolaCairnX) reported
@IBKR If only I could work out how to make a trade. Your platform is so unintuitive and ditto the support, that I'm considering withdrawing my cash.
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Madhu Rajput (मधु राजपूत)
(@madhuonline) reported
@IBKR Australia down since last 2 days. Pathetic #broker why we don’t have @TDAmeritrade in Australia?
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Godzilla’sBrain
(@InsaneMedicChef) reported
@microbikinis3 @IBKR Let’s break that down, where in the law is crypto illegal? Take the top 20 by market cap and point out who has the ulterior motive. Your last statement is just objectively false. I also fail to see any facts you pointed out. I think you should educate yourself.
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Oblako
(@oblako1234) reported
@Brian_Walton1 @IBKR That's awful service! Should switch to another more reliable broker!
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Freelance
(@Freelan88936816) reported
what a stupid formula you use for daily p&l. it always is wrong for new positions @IBKR
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J_Trades
(@JBTradez) reported
@IBKR 5 days and still no response what customer service is this? #ibkr
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R. Daneel Seldon
(@R_DaneelSeldon) reported
@IBKR can you fix your damn platform? Down money because literally no way to close position as NOTHING IS WORKING. Desktop and mobile is completely down.
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Brian Walton
(@Brian_Walton1) reported
I’m happy to take my business elsewhere. Does anyone have suggestions for a broker with reliable custy service/tech stack(not that @IBKR’s is) & @ least minimally functional business/trade support. All 👂s at this point.
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Wheelie Bin Capital LLC
(@iknownoothing) reported
@IBKR #ibkr has to be the worst platform ever built how are u still in business. Buggy all morning cost me $$$
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Microbigs
(@microbigs) reported
@IBKR Too bad you don't answer dms :(
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Koen Tobback
(@derdehalf) reported
@markusdavidson @saxobank @IBKR It's terrible (too).
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h0tchicksonly
(@fadeithardz) reported
$PHUN almost 1 million shares available to short on @IBKR and “security not available to short” on @Questrade ? **** you.
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Cuz003
(@CarloCuzzy) reported
@IBKR why are there connection issues in your app - not enough servers ? Time to change brokers ?
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Lebesgue Funds
(@lebesguefunds) reported
@dmuthuk 2/2 It doesn’t seem to be possible to buy shares if one is not accredited or an institutional investor (!!!). For example, @IBKR doesn’t allow me to request permissions to buy any stock on NSE. I guess I need to open an account with a local broker. Help & comments welcome!