Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	17 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MikasaSukasa (@MikasaSukasaN) reported 1 second ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  Marco (@marcoaam95) reported 8 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  Bubble Trouble (@SkillJoyed) reported 8 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  joe (@Yogithebearish) reported 10 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  DadBod (@alpha_imag8252) reported 11 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Jim Baranello (@BaranelloJim) reported 12 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  Dun (@mikegor52933) reported 13 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Jasdeep (@jmadan) reported 13 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 14 minutes ago

  @IBKR not bad

• 
  赛博游牧武士道 (@wenchengwude) reported 16 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  0xGoku.eth (@0xGoku_eth) reported 19 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Sam 🇨🇦 (@CanadasFukd) reported 20 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Y. Daniel Cheng (@danielhitome) reported 25 minutes ago

  @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

• 
  MeversusMe (@Cruzdavidmiguel) reported 28 minutes ago

  @IBKR Worst broker in the business!

• 
  Jona (@JJLDoc) reported 28 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  Urban Miner (@JakeUrban82) reported 29 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  Joe Wyer (@joe365ppm) reported 33 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 33 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  Strategic Degen (@StrategicDegen) reported 34 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

• 
  LiliAna (@Terranatura4) reported 36 minutes ago

  @IBKR Your ticket message returns in error!!

• 
  Camila💚 (@Camiescobar_19) reported 40 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  Jeff (@jmclarty) reported 42 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  Wethr.net (@Wethrnet) reported 48 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  EliteTrading (@EliteGainzTrade) reported 52 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Bobby Plewniak (@BoBbyPleWniaK) reported 52 minutes ago

  @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

• 
  TJ Brush (@xicbassix) reported 58 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  Adaxelo (@RoiSinge) reported 58 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  Ringiana (@Ringiana) reported 58 minutes ago

  @ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.

• 
  LiliAna (@Terranatura4) reported 59 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  M T (@mtaaafm) reported 60 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.