Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	9 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LiliAna (@Terranatura4) reported 5 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

• 
  Chop City² (@chopcity_da_2nd) reported 9 minutes ago

  @buyerofponzi @IBKR Damn...

• 
  FuHua (@F0HuazzZ) reported 11 minutes ago

  @IBKR no problem

• 
  Jasdeep (@jmadan) reported 17 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Jatin Jani (@Jatin_S_Jani) reported 20 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  TJ Brush (@xicbassix) reported 21 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  赛博游牧武士道 (@wenchengwude) reported 21 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  Odysseus | phylax.systems (@odysseas_eth) reported 30 minutes ago

  @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 31 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Mr Sinatra (@MrSinatra_MDW) reported 32 minutes ago

  @grok @IBKR This feels like vaporware. wtf?

• 
  C.S.N. Iyer (@iyerchandrru) reported 32 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Em. At. (@EmAt48652737) reported 35 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  Capital Helmut 69 (@FranklinBobMor1) reported 39 minutes ago

  @coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.

• 
  Atenov int. (@Atenov_D) reported 40 minutes ago

  @buyerofponzi @IBKR can't even get a simple issue resolved

• 
  Sam 🇨🇦 (@CanadasFukd) reported 40 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  EpiK (@0xTheGreatApe) reported 42 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  Leandro Biderman (@LBTaikonauta) reported 44 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  MikasaSukasa (@MikasaSukasaN) reported 46 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  TruthFreedomPeace (@TheLepsGold777) reported 48 minutes ago

  @SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.

• 
  M T (@mtaaafm) reported 50 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 50 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  joe (@Yogithebearish) reported 52 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  jazz (@hspnyc) reported 52 minutes ago

  @IBKR please help.

• 
  The Boston View (@TheBostonView) reported 56 minutes ago

  When you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.

• 
  Kastriot (@kastriooot8) reported 56 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  Otunba ₿ (@OgbeiEdward) reported 56 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  Boris Povolotsky (@Borispov_) reported 56 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  DadBod (@alpha_imag8252) reported 56 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  0xGoku.eth (@0xGoku_eth) reported 1 hour ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Brad Ford (@Digetydog) reported 1 hour ago

  @IBKR @ibkr has terrible customer service in my opinion.