Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	11 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Meyer (@MarkMeyerBuilds) reported 10 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 11 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Samuel (@sam_smms) reported 12 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Ethan Hartwell (@EthanTrades13) reported 13 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  Wethr.net (@Wethrnet) reported 15 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  Come Heavy (@cdnsos) reported 16 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  Fumbles with Money (@moneyfumbler) reported 17 minutes ago

  @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

• 
  Adam Voulstaker (@AdamVoulstaker) reported 20 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  jazz (@hspnyc) reported 21 minutes ago

  @IBKR please help.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 22 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  Otunba ₿ (@OgbeiEdward) reported 25 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 26 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  大侠 (@M2MLiRWzrWumuWR) reported 26 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Adaxelo (@RoiSinge) reported 26 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  Atul Sinha (@5131b69341dc4dc) reported 27 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 27 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  EliteTrading (@EliteGainzTrade) reported 27 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  Adaxelo (@RoiSinge) reported 27 minutes ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  KY (@fixurcough) reported 35 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  Supernova (@supernovagab) reported 37 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  joe (@Yogithebearish) reported 37 minutes ago

  @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

• 
  Ramy Gerges (@ramyggerges) reported 39 minutes ago

  @IBKR customer support is abysmal.

• 
  Jim Baranello (@BaranelloJim) reported 40 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  abxx (@abdullah_717) reported 44 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  Ringiana (@Ringiana) reported 46 minutes ago

  @ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.

• 
  M🅰️rbles (@Marbles6) reported 48 minutes ago

  @ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 53 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Lynda Holt (@travelynrose) reported 53 minutes ago

  @IBKR I expected better quality from you.

• 
  Forward Unemployed Engineer (@waltuuuhr) reported 54 minutes ago

  @stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least

• 
  Bobby Plewniak (@BoBbyPleWniaK) reported 59 minutes ago

  @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose