Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Login (50%)
-
Trading platform (30%)
-
Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Rohan Mahimkar
(@RohanMahimkar4) reported
@IBKR the worst customer service ever provided by your agents. Called in for some questions, it was me who greeted the agent, he did not respond back he wanted my name instead. Very rude, queries not answered. Disappointed. And will not be dealing with you anymore.
-
MrStonks
(@MrStonks18) reported
@IBKR Hi, I have an issue with my account and cannot get through to anyone on the phone
-
Rizwan Khan
(@rizkhan_k) reported
from
Ilford, England
@IBKR its been more than 10 hours i raised my issue in twitter but no response? Any specific reason or you just don’t care?
-
Sid Bentifraouine 🎨
(@sbentifraouine) reported
Run away from them Warning sign @IBKR has such a bad after-sales service!
-
Enziyn $amc
(@Enziyn) reported
UK #TRADERS please help me. the @HLInvest interface is just awful, and @Trading212 is close down. I need something else asap @IBKR is also a no go as I don't have 5k startup :_; $cciv $amc $gme
-
Failed Lyndon LaRouchite
(@odd_opinions5) reported
@IBKR anyone who touts that you can choose out of 34,000 funds is not your friend; they are someone trying to give you bad advice low cost index funds
-
citizen bae
(@BaeCitizen) reported
@IBKR 2 hours on the phone trying to get thru to cuatomer service 👎🏼
-
Andrew Huynh
(@Flarierza) reported
@IBKR is there a server outage right now for transferring funds on IBKR Australia? I can login, but the transfer fund page returns a 500 server error.
-
Laith N. Kamal
(@laithkamal) reported
@IBKR can IBKR receive an award for the worst customer service and satisfaction in the world?
-
Herry
(@beingindiannri) reported
@IBKR Lol. You have 0 respect for your clients. You are failed example for customer service. Even your escalation department is the worst as they are not even replying to a single email. How come you are best rated?
-
Hamilton Keats
(@hamiltonkeats) reported
@IBKR would love it if just for once I could login without issues...
-
Rockhard
(@Rockhar06950738) reported
@IBKR Reading the comments here you should improve the Client service before advertise with it.
-
Marek Dominiak
(@marekdominiak) reported
@IBKR Hey Interactive Brokers, where can I find Fundamentals explorer? I have tried stable /beta /latest (978, 981 and 983 beta) for both Windows and Linux installations and I can only find "raw" Fundamentals menu item. Could you please help me with that?
-
citizen bae
(@BaeCitizen) reported
@IBKR is refusing to compensate me for the money I lost during the crash on 7th December 2020. This comes as a shock how this swindle of a platform think they can get away with thieving money from their users! 🤮 Please don’t sign up with this platform the owner is a crook!
-
Slim smartish Shady
(@SlimShady260) reported
@IBKR - what's a fella got to do to get some customer support? Chairman of the Board is worth $25+ billion, but can't/won't pay for customer support. It wasn't like this 10 years ago. Straight outta the Elon playbook. Pathetic. #interactivebrokers
-
Fahad Al Kalooti
(@FKalooti) reported
@IBKR I'm an existing client with an account. Please contact me as soon as possible. I am not able to access my account which has my personal funds and this is an urgent issue. How hard is it for your customer service team to cal me?
-
Sid Bentifraouine 🎨
(@sbentifraouine) reported
Run away from them Warning sign @IBKR has such a bad after-sales service.
-
Küçük Yatırımcı
(@kayemsii) reported
@IBKR hi all, in searched your bank account number at Turkey Citibank but i was not find your bank account number. please help me.
-
AmberEFT
(@AmberEFT) reported
@IBKR 90min hold times today!?!?!?!? WTF are you guys doing over there??? Sleeping??? Hire a few thousand people!!! Idiots!
-
Rizwan Khan
(@rizkhan_k) reported
from
Ilford, England
@IBKR what makes your customer service staff think that they can hang up an ongoing call and block the account? I am a customer and deserve some courtesy.
-
Markus Hilton
(@Morenormal) reported
@IBKR Hey @IBKR your volume is not registering on my charts and noone is reading my tickets. I have to look at another trading platform to see if the chart is correct. Shotty and fix pls!
-
Rizwan Khan
(@rizkhan_k) reported
from
Ilford, England
@IBKR where is your customer service based? And why does your customer service staff behave as if they own us? I need am immediate answer to this, i am a customer and i am paying money to use your service. i am not here to tolerate anyones tantrum.
-
Gcuri
(@Gcuri7) reported
@IBKR I’ve been trying to reach customer service all day because my account is restricted for no reason. I need an answer ASAP!
-
Andrew . Berman
(@AndyBerman6) reported
@IBKR George finally picked me up 20 minutes ago..told him I was holding for 45 minutes and what the issue was..he said "let me transfer you..."; that was 25 minutes ago...@Fidelity @CharlesSchwab if you'd like to use me in a commercial I'd be happy to engage for FREE!
-
Gcuri
(@Gcuri7) reported
@IBKR while I’m waiting for someone to chat for support, I was able to open my new account in @TDAmeritrade. Bye bye @IBKR
-
franconian-man
(@FranconianM) reported
@IBKR I wrote a ticket 21 (!) days ago to lift unjustified restrictions on a stock I own so I can sell the postion. Not any reaction yet. Meanwhile the stock is down 66 percent. Well done customer service!
-
Andrew . Berman
(@AndyBerman6) reported
@IBKR Why is it so tough to get a hold of your customer service????????????? I've kliterally been on HOLD for over 30 minutes!!!!! what is with you guys??????
-
⚽️Hi Football⚽️
(@m_marcos_6) reported
@IBKR I just had a small problem with transaction money. I transfered 133.1$ but I just recieved in the App 117$ I do not know where is the rest of the money. Also, I want to do another transaction but I need this problem to be solved first.
-
Laith N. Kamal
(@laithkamal) reported
@IBKR How about answering you’re customer service calls or chats?
-
PSR
(@rupeshparab15) reported
@IBKR First try responding to your customers by picking up their calls. It's the third day in a row I called your customer service but was put on hold for more than 1hr and still couldn't get through.