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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 10 days ago
Le Grand-Quevilly Login 15 days ago
Sydney Trading platform 15 days ago
Jewar Website 19 days ago
Noida Login 1 month ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

  • yingying_n70783
    嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported

    @IBKR not bad

  • odysseas_eth
    Odysseus | phylax.systems (@odysseas_eth) reported

    @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

  • Digetydog
    Brad Ford (@Digetydog) reported

    @IBKR @ibkr has terrible customer service in my opinion.

  • Haddie168
    Haddie (@Haddie168) reported

    @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR please help.

  • saud_ix
    𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported

    Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

  • sumo_moon
    SumoMoon (@sumo_moon) reported

    @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

  • moneyfumbler
    Fumbles with Money (@moneyfumbler) reported

    @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

  • NBee007
    Ten Beers (@NBee007) reported

    I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

  • spectrelb
    cryptoworldrich.eth (@spectrelb) reported

    @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

  • orangeishope
    Orange is Hope (@orangeishope) reported

    @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

  • oilgastourist
    Another oil and gas tourist (@oilgastourist) reported

    Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol

  • sam_smms
    Samuel (@sam_smms) reported

    Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.

  • CanadasFukd
    Sam 🇨🇦 (@CanadasFukd) reported

    @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

  • fbjoe
    joez.eth (@fbjoe) reported

    Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

  • ripchillpill
    Chill Pill 🔮 (Bald) (@ripchillpill) reported

    @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.