Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Website (33%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Long & Right (@Ramblin_Rebel13) reported 46 seconds ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 1 minute ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  PhenixInvesting (@PhenixInvesting) reported 5 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Ten Beers (@NBee007) reported 6 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  Atman (@Hermes10wisdom) reported 7 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Aaron J. Fentress (@AaronJFentress) reported 8 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  William W. Nicholas (@Alohayall_) reported 11 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  DadBod (@alpha_imag8252) reported 11 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 13 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Shraey (@iamshraey_) reported 13 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  TJ Brush (@xicbassix) reported 14 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  Joe Wyer (@joe365ppm) reported 18 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  John Martin (@jminvesting) reported 24 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  Garry Walker (@GarryWalker) reported 25 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  The Titan Traders (@TT_stocks_) reported 26 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  KHoloud (@KH_SHx) reported 26 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Mr Sinatra (@MrSinatra_MDW) reported 33 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  Catherine898 (@funfoodlover) reported 33 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  KY (@fixurcough) reported 33 minutes ago

  @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

• 
  Oded Tamir (@tamir_oded) reported 35 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Mendax Venatorem (@mendaxvenatorem) reported 39 minutes ago

  @IBKR Terrible

• 
  Ashrith Govind (@ashrithgovind) reported 41 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  Natalka (@NataliiaKoval) reported 44 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Vacuum Cleaner (@agivacuum) reported 44 minutes ago

  @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 44 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  RobertoenMexico (@Olde_Pharte) reported 46 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Adaxelo (@RoiSinge) reported 51 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  froyomofo (@froyomofo1) reported 51 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  MeversusMe (@Cruzdavidmiguel) reported 52 minutes ago

  @IBKR Worst broker in the business!

• 
  Adam Voulstaker (@AdamVoulstaker) reported 56 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front