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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (43%)
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Login (38%)
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Trading platform (14%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Illusion_maya
(@Illusion_Maya1) reported
@IBKR today ALL the stocks/sybols have a red L sign next to it. meaning ALL the stocks of NSE have a liquidity problem. IS YOUR SYSTEM STUPID? or all of you are just plain MORONS?
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Magic Formula Challenge
(@Innov8challenge) reported
@PodContrarian @IBKR I was googling to see if the app was down because I kept having blank screens.
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slu
(@Steven78725581) reported
@IBKR Stay away from @ibkr worst customer service out of all major brokers. What you save in fees you lose with customer service. My position wouldn’t fill on their platform because of a glitch on their end and they would not honor the trade. Scam. stay away from this dinosaur
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ArturP
(@arturp78) reported
@BRAHIMZELK5 @AtifHussainOG For all traders small and big. Stay away… for god sake stay away from telegram… you wanna learn ? You wanna get real tips and signals stick to your brokers. @IBKR for me as their customer they share multiple real informations and tips . Go with real pros .
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Theresa Perrin
(@theresa_perrin) reported
@JamesNotBo98595 @MerrillEdge @IBKR I think small caps need a rally. They have been beat down for so long. I sold the majority of my $PLTR. The PE is way too high for my comfort level.
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The Titan Traders
(@TT_stocks_) reported
@IBKR has to be one of the most incompetent brokerages of all time as far as getting back in a timely manner to their clients goes. Some emails I write legitimately take MONTHS for a response and when i call the costumer support number, they say the corporate office can’t be reached. Not only that but they smash you with commissions also and don’t want to give any good will adjustments. Spent $371,000 in commissions last year and they will act like it’s normal and just continue every day business. I need a response @IBKR
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S709
(@19OH79) reported
@CRyanSchadel @IBKR So what’s the solution
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Kshitij Banerjee
(@Kay_B89) reported
@IBKR Options don’t show up on the mobile app. And feedback / bug / help doesn’t either . How does one get help when the help button is broken ?
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keith grose 🇬🇧🇺🇸
(@kmgrose) reported
@IBKR has a market cap of $100B. It also has perhaps the worst UX of any big tradfi platform. Using the web portal feels like you're in 2010, you can feel it creaking under the hood. Lots of opportunity for the next wave of platforms.
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slu
(@Steven78725581) reported
@IBKR I have an outstanding issue with my IBKR account. IBKR won’t honor a trade I placed that didn’t execute because of a “technical glitch” on YOUR end. I’ve made several attempts to resolve this issue over the course of 4 days and your company has not offer to compensate me in anyway. I spoke with my other brokers about my situation at IBKR and they said any trade that doesn’t execute because of an issue on THEIR end would honored by placing that trade on their account then transferring to position into my account. The market is hard enough alone. I shouldn’t have to fight my broker to execute trades.
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wolfgem
(@wolfgem5) reported
@IBKR i have no idea who keeps voting that this is the best trading platform its such pos and support is terrible.
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Alex
(@AlexThuo10) reported
from
Rukeria, Kiambu
@Afro__Investor I recently started using @IBKR app. But has started giving me problems. Has got log in issues to my account. I haven't log in to my account for 2 months Wrote a email to them to address the concern, not respond yet.
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生而无知
(@RealMeretseger) reported
@IBKR I have never seen such a bad stock APP!
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🔋Chin🔋
(@PhatChin) reported
@IBKR how can I make money when your platform is down?
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BoThePug
(@BoThePugKnows) reported
@omen_noah @IBKR No, informed choices lead to the US and rest of GLOBE free from Big Government stealing our money (at least) since 1913 ( I’d say since the last 250 years- NOW PAY UP AND FIX EVERYONES BODIES - From Head To Our Toes And These Cheaters Will Pay One Way OR Another.
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James Sun
(@LSKMSun) reported
@IBKR the app is having issues now ... please fix, no quotes now on options of es, nq
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Tesla S3XY
(@Onlytslaaapl) reported
@Contrarian64 @IBKR I can see stock quotes, but options quotes and home page blank… please fix @IBKR
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Stonkfather 🏴☠️
(@Stonkfather2021) reported
Haven’t been able to log into @IBKR for hours now Have they made a single public service announcement? Not a chance Does anyone in the UK have a suggestion for a new broker? #ibkr
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slu
(@Steven78725581) reported
@LarryFree14 @IBKR Don’t fall for they won’t honor sh!t if it came down to it
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slu
(@Steven78725581) reported
@SolutionOrganic @IBKR Yeah it’s a bad situation I’m in now. I’ll let you guys know if they resolve the issue properly but it’s not looking good so far. Repost this and warn others
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Can you leave
(@danielmontysaur) reported
@IBKR Stop using A.I. Voiceover for your ads. You seem like a scam service from India when you do it.
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ODM
(@REALODM) reported
@IBKR @IBKR you guys have the most archaic worst platform in America. I cant wait for @RobinhoodApp to completely crush you! Robinhood is dynamic and built for the 20th century investor. You guys are like beepers were to Cellphones.
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ChiliKiwi
(@CHILIKIWInft) reported
@Stonkfather2021 @IBKR Ah alright i never use browser so i wouldnt know. Their customer service does suck though
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TBtwt
(@TB73twt) reported
@IBKR as a company, the platform for shorting @ibkr is crap, and complete bureaucracy in the area of requirements for trading! customer service is crap!
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Exchange Invest
(@Exchange_Invest) reported
.@CharlesSchwab scintillates in salad days for brokers with numbers similar to @IBKR while @EuroclearGroup reminds us of the EU blob problem, a paltry 2% growth barely covers inflation. More in today’s #ExchangeInvest.
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Jay
(@StockJanitor) reported
@IBKR you know you are broken this whole morning right? #options mobile options
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斯嘉丽 Scar
(@sjl166) reported
@IBKR s, the Options Wizard can help. Answer a few questions to defi
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Marin Tam
(@marintaaam) reported
@IBKR Low fees? Sweet. Now I can finally afford my bad stock picks. #PublicAI
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joe
(@Yogithebearish) reported
@IBKR IB is a great platform to trade if you want outdated software and poor customer service. I rate them a 10 out of 10 in those two areas
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Saar Paz
(@saarpaz55) reported
@traderjoe666 @IBKR Is it a bug or is it by design?