Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0
Apr 30, 4:40 AM EDT	0	0
Apr 30, 5:00 AM EDT	0	0
Apr 30, 5:20 AM EDT	0	0
Apr 30, 5:40 AM EDT	0	0
Apr 30, 6:00 AM EDT	0	0
Apr 30, 6:20 AM EDT	0	0
Apr 30, 6:40 AM EDT	0	0
Apr 30, 7:00 AM EDT	0	0
Apr 30, 7:20 AM EDT	0	0
Apr 30, 7:40 AM EDT	0	0
Apr 30, 8:00 AM EDT	0	0
Apr 30, 8:20 AM EDT	0	0
Apr 30, 8:40 AM EDT	0	0
Apr 30, 9:00 AM EDT	0	0
Apr 30, 9:20 AM EDT	0	0
Apr 30, 9:40 AM EDT	0	0
Apr 30, 10:00 AM EDT	0	0
Apr 30, 10:20 AM EDT	0	0
Apr 30, 10:40 AM EDT	0	0
Apr 30, 11:00 AM EDT	0	0
Apr 30, 11:20 AM EDT	0	0
Apr 30, 11:40 AM EDT	0	0
Apr 30, 12:00 PM EDT	0	0
Apr 30, 12:20 PM EDT	0	0
Apr 30, 12:40 PM EDT	0	0
Apr 30, 1:00 PM EDT	0	0
Apr 30, 1:20 PM EDT	0	0
Apr 30, 1:40 PM EDT	0	0
Apr 30, 2:00 PM EDT	0	0
Apr 30, 2:20 PM EDT	0	0
Apr 30, 2:40 PM EDT	0	0
Apr 30, 3:00 PM EDT	0	0
Apr 30, 3:20 PM EDT	0	0
Apr 30, 3:40 PM EDT	0	0
Apr 30, 4:00 PM EDT	0	0
Apr 30, 4:20 PM EDT	0	0
Apr 30, 4:40 PM EDT	0	0
Apr 30, 5:00 PM EDT	0	0
Apr 30, 5:20 PM EDT	0	0
Apr 30, 5:40 PM EDT	0	0
Apr 30, 6:00 PM EDT	0	0
Apr 30, 6:20 PM EDT	0	0
Apr 30, 6:40 PM EDT	0	0
Apr 30, 7:00 PM EDT	0	0
Apr 30, 7:20 PM EDT	0	0
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (60%)
Trading platform (30%)
Website (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Cape Town	Login	20 hours ago
East Orange	Login	17 days ago
Williamsburg	Login	1 month ago
Noida	Trading platform	1 month ago
Brest	Login	2 months ago
Melbourne	Trading platform	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

AngryPhysicist, PhD. (@Drcamole) reported 7 minutes ago
@IBKR @JoseTorresEcon Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
SSRRevolution (@standforSSR) reported 9 minutes ago
@IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.
super (@super509219312) reported 10 minutes ago
@one_foothurdle @IBKR That’s comforting. Thank you. I was not able to place the trades again when cancellation happened. Support was not reachable. Later I got email saying it was a technical issue on their end.
DeV (@A_Dev9) reported 11 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
SGPrincess | 土皮公主 (@sg_princess_sg) reported 13 minutes ago
This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.
Agent Smith (@AiStockAgent) reported 14 minutes ago
@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
Karzma (@abu_dalen) reported 14 minutes ago
@IBKR Why doesn't the registration support Saudi Arabia?
FISIONANDOME ⚛️ (@fisionandome) reported 16 minutes ago
@DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long
SOBR (@SOBRBC) reported 18 minutes ago
@IBKR_Europe Fix your desktop software installer for linux please @IBKR
itsuki (@itsukitak) reported 21 minutes ago
Anyone having issues with @IBKR orders?
ORDER FILLED (@Opus_Trad3r) reported 21 minutes ago
@marketswithmags @TradingLucid Why Prop firms make it so hard for people to cash out money they earned? @IBKR doesn’t need you to cool down.
Maria Mednikova (@MednikovaM64181) reported 27 minutes ago
Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!
Nitin Raysoni (@NRaysoni) reported 28 minutes ago
@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 29 minutes ago
@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
SOBR (@SOBRBC) reported 31 minutes ago
@IBKR Fix the desktop installer for linux please
One foot hurdle (@one_foothurdle) reported 32 minutes ago
@super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR
Steve (@IlhadoSteve) reported 32 minutes ago
@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
speculator (@speculator20221) reported 36 minutes ago
Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.
Thryxie (@Thryxie_) reported 37 minutes ago
@SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive
Mathėus Lonning_ (@eosjsjdiiej) reported 44 minutes ago
@IBKR You found this out, I'm not in trouble
Guru (@ZainGuru4) reported 44 minutes ago
@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
Pps831 (@Pps831) reported 46 minutes ago
@joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.
JackAttack (@SychoShadows) reported 46 minutes ago
@IBKR Gee I can’t imagine how this could be terrible.
Adam Voulstaker (@AdamVoulstaker) reported 47 minutes ago
@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
mindfultrader (@mindfultrader22) reported 48 minutes ago
@IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr
Treize (@TreizeKushrena2) reported 52 minutes ago
@assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage
Jason Appel (@JasonAppel10) reported 54 minutes ago
@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
Investment (@Investm80789211) reported 55 minutes ago
@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
The 'investor' (@Pikachu21M) reported 59 minutes ago
@IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys
Nikita G. 🎲 (@Gorev111) reported 1 hour ago
ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.