Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 12/07/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (46%)

    Website (46%)

  2. Login (33%)

    Login (33%)

  3. Trading platform (17%)

    Trading platform (17%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • danushman dan ushman (@danushman) reported

    @Gastogne @IBKR They sent me one last week about $GME calls that I supposedly owned that were expiring in the money...only problem is I never owned GME calls lol. They seem to have their pants down right now. Options tree was blank last 15 minutes of trading today here :( Very annoying

  • rafal_ablewski Rafał Ablewski (@rafal_ablewski) reported

    @IBKR We're Sorry. The server is temporarily unavailable. Please try again later. WTFFFFFFFFFFFFFFF

  • ronwichgers Ron Wichgers (@ronwichgers) reported

    @danushman @IBKR No problems here with IBKR. (Europe)

  • bclund Brian Lund (@bclund) reported

    @GatorStockChomp @NirmalREI @IBKR Yeah, really. I've used them for 20 years and can count on one hand the number of time the platform has been down. Really.

  • traderric TraderRic (@traderric) reported

    @IBKR Everyone understands a sudden increase in call volume, but the extremely long hold times have been a chronic problem for as long as I can remember. is that how little you value your customers?

  • ergodrake Christopher Drake (@ergodrake) reported

    @IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing written instructions that for my case do not work.

  • ergodrake Christopher Drake (@ergodrake) reported

    @IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing writtemn instructions that for my case do not work.

  • KeithMontana9 Keith (@KeithMontana9) reported

    @IBKR Would want to hope my Doctor is quicker at getting back to me than your support team, A week today waiting on a web ticket response, Great job...

  • erictaneric Eric (@erictaneric) reported

    $IBKR @IBKR is IMHO clearly aiding & abetting hedge funds & #Citadel to escape the trap they are in #InteractiveBrokers knows retail have the upper hand, so Interactive Brokers are screwing retail to help out their insider buddies @SEC_Enforcement @SECEnfDirector $GME $AMC

  • SafalN Safal Naik (@SafalN) reported

    @IBKR Also have same expression when I get a bad fill from your platform.

  • a_whistle Austin Whitaker (@a_whistle) reported

    @danushman @IBKR Always have problems with basic functions on IB

  • glgallucci ElliotWavey (@glgallucci) reported

    @IBKR Cant even get support if you wanted too - Waiting on hold for customer support to hang up and then go to my Portal to see Support is "currently unavailable" through chat. ARE you kidding me? We're trusting you with our hard earned money and cant even get in contact?

  • student__OfLife StudentOLife (@student__OfLife) reported

    @IBKR You’ve shown your true colours IB. Really disappointed, I was recommending people to your platform, and now it’s the other way. The CEO embarrassed the company on TV. Hard workers in there should whistle blow and come forward to help with the class action lawsuit.

  • rafal_ablewski Rafał Ablewski (@rafal_ablewski) reported

    @IBKR WORST PLATFORM EVER DOESN'T WORK GODDAMNIT

  • keny2b ken yasny (@keny2b) reported

    @IBKR this sounds like something Pacific Western Bank would encourage people to do and then they would take their homes if they got into trouble – like lost a job in a pandemic or was discriminated against getting a mortgage. Pacific Western Bank doesn't seem to care about ANY lives

  • ergodrake Christopher Drake (@ergodrake) reported

    @IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing written instructions that for my case do not work.

  • mr_cakes7 ken (@mr_cakes7) reported

    @IBKR would be great if we could get some customer service .... been on hold for over an hour yesterday with nothing ... going for almost another hour today with nothing ... what worse is in trying to put more money in

  • Ronmon_m Aaron (@Ronmon_m) reported

    @IBKR Solid platform but horrible connection issues during times of volatility. Constant log outs.

  • RamiAbiAbboud Rami Abi Abboud (@RamiAbiAbboud) reported

    @IBKR i've created an account with you like 2 months ago and it is still under review not giving me the chance to trade even though i have deposit it in my account. No reply to my emails nor to ibot nor on the phone?! Need some help understanding what's happening with my account.

  • nope_nope696969 Unknown ************ (@nope_nope696969) reported

    @student__OfLife @IBKR not only that, liquidating options positions. that causes severe downward positions on those call options and the market makers sell their shares in hedged, driving stock price further down.

  • rafal_ablewski Rafał Ablewski (@rafal_ablewski) reported

    @IBKR 500 ERROR WHAT ******** IS WRONG WITH THIS **** PLATFORM?

  • thedonalddump87 Mar (@thedonalddump87) reported

    @IBKR is Chat support down? Been waiting for 2 hours for a customer rep and haven't been able to reach one yet.

  • danushman dan ushman (@danushman) reported

    As a software vendor myself in the trading tech world, I have to say ... @IBKR give me a ring! You need some engineering help and clearly your people aren't up to it. Let Uncle Dan fix it for ya!

  • glgallucci ElliotWavey (@glgallucci) reported

    @IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR

  • MonyMkinMachin Y (@MonyMkinMachin) reported

    @IBKR Lol fix your ******* connections first

  • vinaeco Vincent Turner (@vinaeco) reported

    @IBKR so many fails on your platform trying to sign up .. I give up.. if any interest in trying to fix then DM me (ive literally tried all your online support channels and none of them work either)

  • ergodrake Christopher Drake (@ergodrake) reported

    @IBKR How do I get help? There is no chat, can't send a message - everything just links to confusing written instructions that for my case do not work.

  • Devine259987211 Ian Zhao(拜登必胜) (@Devine259987211) reported

    @IBKR Is the system down?

  • glgallucci ElliotWavey (@glgallucci) reported

    @IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR

  • InnocenceCapit1 InnocenceCapital (@InnocenceCapit1) reported

    @GrantHesser @IBKR Just to be clear here, they don’t need to put their firm b/s at risk so chuckleheads can do stupid things without posting adequate collateral.