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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and trading platform.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 15: Problems at Interactive Brokers

Interactive Brokers is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 60% Login (60%)
  • 30% Website (30%)
  • 10% Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Málaga Website 17 days ago
Saint-Ouen Login 1 month ago
Le Grand-Quevilly Login 1 month ago
Sydney Trading platform 1 month ago
Jewar Website 2 months ago
Noida Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • SkillJoyed
    Bubble Trouble (@SkillJoyed) reported

    I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

  • BaranelloJim
    Jim Baranello (@BaranelloJim) reported

    @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

  • mikegor52933
    Dun (@mikegor52933) reported

    @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • yingying_n70783
    嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported

    @IBKR not bad

  • wenchengwude
    赛博游牧武士道 (@wenchengwude) reported

    @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

  • 0xGoku_eth
    0xGoku.eth (@0xGoku_eth) reported

    How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

  • CanadasFukd
    Sam 🇨🇦 (@CanadasFukd) reported

    @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

  • danielhitome
    Y. Daniel Cheng (@danielhitome) reported

    @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

  • Cruzdavidmiguel
    MeversusMe (@Cruzdavidmiguel) reported

    @IBKR Worst broker in the business!

  • JJLDoc
    Jona (@JJLDoc) reported

    .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

  • JakeUrban82
    Urban Miner (@JakeUrban82) reported

    @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Sounds like broke people problems ngl

  • StrategicDegen
    Strategic Degen (@StrategicDegen) reported

    I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR Your ticket message returns in error!!

  • Camiescobar_19
    Camila💚 (@Camiescobar_19) reported

    @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • Wethrnet
    Wethr.net (@Wethrnet) reported

    If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • BoBbyPleWniaK
    Bobby Plewniak (@BoBbyPleWniaK) reported

    @jzrdan @IBKR It’s being used as a marketing tool. Fidelity dropping down to 2,000 minimum was done on purpose

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

  • RoiSinge
    Adaxelo (@RoiSinge) reported

    @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

  • Ringiana
    Ringiana (@Ringiana) reported

    @ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

  • mtaaafm
    M T (@mtaaafm) reported

    @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.