Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	1 day ago
Amiens	Website	4 days ago
Toronto	Trading platform	11 days ago
Phoenix	Login	19 days ago
Nelson	Website	26 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  habibi (@habibi_zzyy) reported 2 minutes ago

  @ekapob @IBKR yes。down

• 
  Martin BC (@MARTINPARK111) reported 7 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Ryan (@nycguy1988) reported 11 minutes ago

  @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

• 
  Richard • Investing & FI (@Therichardralph) reported 12 minutes ago

  @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

• 
  HappyHKL (@HappyHkL1) reported 13 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  Jesus (@CCrypto1001) reported 15 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  99.⨀ (@crexsol) reported 16 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Baron Von Garray (@BaronVonGarray) reported 18 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Cate (@joewechyy) reported 19 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  The Miladorlorian (@DiChiarissimo) reported 22 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Brandon (@D3GSolutions) reported 22 minutes ago

  @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

• 
  Yishai Cohen (@Yishai__Cohen) reported 23 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  andrew brett (@AndyJB4676) reported 24 minutes ago

  @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

• 
  Wanda Case (@WandaCase9l) reported 24 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  Long & Right (@Ramblin_Rebel13) reported 28 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  King (@SteveGetSold) reported 31 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  MisterX2025 (@billYT2025) reported 33 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  Brandon (@D3GSolutions) reported 34 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 34 minutes ago

  @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  RobertoenMexico (@Olde_Pharte) reported 37 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  David Silva Smith (@DavidSilvaSmith) reported 40 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Axl Rufi (@AxlRufi) reported 44 minutes ago

  @IBKR @Paysafe your ******* machine not working

• 
  Javi Cg (@CJ02023589) reported 45 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Palmer (@BankTheTrade) reported 49 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  Wanda Case (@WandaCase9l) reported 51 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  Natalka (@NataliiaKoval) reported 51 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  The normal investor (@tradestotrades) reported 51 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 54 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  froyomofo (@froyomofo1) reported 54 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  Huilinnnnn (@jude1law) reported 55 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable