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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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david owens
(@davidowens88) reported
@IBKR so now I am very unhappy. I am left waiting for 50 mins for live chat, no countdown or queue. I then try to follow the faq, and your suggestion is not working... keeps telling me to do what I have just done. Now I try a message, the must select drop down boxes not working
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yves
(@yves93400203) reported
@IBKR slow charts loading and takes forever to change accounts in the software
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p k
(@setiriver) reported
@IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. I have a significant account and will be moving it elsewhere. You guys are terrible!!!!!!
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brisol2012
(@brisol2012) reported
@StockTradeSmart @ArgoBlockchain @IBKR What I am worried about is that bitcoin crossed 54k and we are moving down while all other mining companies ate moving up. When companies start to dilute stock that already have a high float, big investors stay away....and the smaller ones sell. We should easily be $4.75-$5 now
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Oh! TobeIndian
(@TheSouthSeaCo) reported
@IBKR Crypto data is not working pls fix
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shrithikvardhan
(@shrithikvardha3) reported
@IBKR Your services have been terrible. I cannot access my account as my password needs to be reset. I cannot trade or do anything. Customer service is terrible and no one answers the call for hours
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HebryTank
(@HebryTank) reported
@stockpigeon @thedave2006 @IBKR go to profile click brokerage aggreement scroll down and click on
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Boost trader
(@trade_boost) reported
@IBKR You definitely need sorted out your customer support services . No response . When it's best time to contact you ?
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Eli
(@KishMeaTuchus) reported
@IBKR Have you closed customer service!!? Account locked out .. 2 hour holds no answer Message bar down too Absolute disgrace .. moving all my accounts
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Daniel Wiener
(@DanielWiener_) reported
@epaveseDC @IBKR What do you mean of course you have control when they are given back, its called selling, when a long sells his shares the brokers is forced to recover the shares to enable the customer to sell.
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Feardes
(@feardesCZ) reported
@IBKR Can you pls explain how European customer can buy US-listed ETFs?
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Donny Huffnagle, Esq.
(@brick295) reported
@swanf4u @IBKR I agree, which is why the SEC suing @Ripple is stupid. Their technology could solve this tomorrow
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Nufaie
(@MHO_1988) reported
@IBKR Can you DM for account support i tried to call but no answer!!
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maverick
(@carrera4fun) reported
@armin_brack @IBKR What’s the solution who will pay for the loss of opportunity. CEO should resign immediately
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maverick
(@carrera4fun) reported
@IBKR customer service sucks no one to reply no one to take calls can someone reach out to complete paper work. #SUCKS
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ian
(@iannuttall) reported
Does anybody have an email address for @IBKR Interactive Brokers? Literally cannot get a human being on the phone or via support ticket to just reset my ******* password. I can't stick around longer than 1hr on hold!
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p k
(@setiriver) reported
@MecaChrome51 @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. No concern for the customer, only themselves. Even Tommy Boy said so!
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🇸🇦 Flan_Ben
(@Flan_Ben_) reported
@IBKR $tsla #usmarket $amzn you guys have a very bad communication choices for customers! I am new and I regret it already ! such a bad idea!
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AataMajhiSatkli
(@AataMajhiSatkli) reported
@SubhadipNandy @tradingview Dada you probably have heard of @IBKR . There you can do anything you can imagine using their APO service.
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KMAN
(@KevinAnreson) reported
@IBKR Seriously, the WORST customer service I have ever experienced with any company in any industry for whatever reason.....ever! Your CEO goes on CNBC and wonders aloud why nobody borrows on margin from IB. Charge more interest and then hire some customer service
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sebas
(@sebasalva) reported
@IBKR Can not login
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un_seul_pas
(@un_seul_pas) reported
@thepoorswiss @IBKR please dont make it bad in 2022, let Swiss investors keep the access to US ETFs! You are our only hope, other brokers show us the finger :)
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Marvin Lyonheir
(@marvinlyonheir) reported
@IBKR There should be a hearing on your lack of customer service #shameful
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Oasis
(@wjthu) reported
@ibkr option expiring day, can't login can't place orders, no customer support!!! #interactivebrokers
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HFC 61 اللبناني 🇱🇧
(@_771_) reported
@IBKR Why you don’t have customer service in Twitter???
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Kiril Nikolov
(@KryptoKiril) reported
@IBKR - I am having the worst experience from a support team, ever. Cannot connect via email and chat, waited 3 times for 45 minutes listening to classic music without being able to connect. Yes, your support team.
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david owens
(@davidowens88) reported
@trade_boost @IBKR Had same issues... even the email doesn't work
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M7
(@doooofy11) reported
@IBKR Hi, my account is locked due to wrong login. I want to activate the account
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Eli
(@KishMeaTuchus) reported
@IBKR You’ve locked me out of my acct after pw change. Two plus hour waits on line.. message ticket on website is inactive too. No one answers. Not even You don’t even try to hide your disdain for the retail customer. Seriously wtf Closing all accounts
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Zak
(@Zoooooooooook) reported
@IBKR I have tried creating an account and passed my docs. I got the acount number once but lost it. Now I can login and whenever I try calling no one answers. Need some help here.