Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (64%)
- Website (27%)
- Trading platform (9%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 4 days ago |
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Login | 26 days ago |
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Login | 1 month ago |
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Trading platform | 1 month ago |
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Website | 1 month ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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Geodes R Rocks (@GeodesRock49) reported@D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.
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Adam Voulstaker (@AdamVoulstaker) reported@ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front
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Davide Morcelli EU (@Davide_Morcelli) reported@IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Odysseus | phylax.systems (@odysseas_eth) reported@cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x
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BullDriven (@BullDriven) reported@IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news
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jpemberthy (@jpemberthy) reported@alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.
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BorrisBOMBA (@thecracker_23) reported@IBKR Hi @IBKR why is it so difficult to reach out to your customer support?
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TJ Brush (@xicbassix) reported@IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.
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Capital Helmut 69 (@FranklinBobMor1) reported@coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.
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Brad Ford (@Digetydog) reported@IBKR @ibkr has terrible customer service in my opinion.
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EliteTrading (@EliteGainzTrade) reported@IBKR Terrible broker with so many new restrictions and glitches.
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Atul Sinha (@5131b69341dc4dc) reported@IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .
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Boris Povolotsky (@Borispov_) reported@hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??
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Addy Potler (@addypotler) reported@IBKR **** your opportunities. Stay in your damn third world countries.
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M🅰️rbles (@Marbles6) reported@ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.
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ToXic God (@ToXicGod321) reported@rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?
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Murray Finlayson (@MtnMuzz) reported@IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?
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Em. At. (@EmAt48652737) reported@IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI
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Niall B🅰️rry 🇺🇦 (@BarryNiall) reported$ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR This feels like vaporware. wtf?
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Olivier (@flukigero) reported@ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)
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dindividuals (@dindividuals) reported@IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.
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Leandro Biderman (@LBTaikonauta) reported@SpaceX ****, only open to US residents in @IBKR
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Ramy Gerges (@ramyggerges) reported@IBKR customer support is abysmal.
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Al Sher (@b1ackops) reported@IBKR your desktop app doesn’t work! Fix it FFS!
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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The EV Hunter (@LastGambler_777) reported@IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.
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Ten Beers (@NBee007) reported@IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.