Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	2 days ago
Mesquita	Website	5 days ago
Calgary	Trading platform	8 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MisterX2025 (@billYT2025) reported 2 minutes ago

  @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

• 
  The Titan Traders (@TT_stocks_) reported 6 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  Javi Cg (@CJ02023589) reported 7 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 8 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  Peter Penny (@PeterCarli28957) reported 8 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Peter Penny (@PeterCarli28957) reported 9 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Joe Wyer (@joe365ppm) reported 15 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Brandon (@D3GSolutions) reported 15 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Roman Lightman (@b_contrary) reported 16 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  EZziKAKa (@5iU) reported 19 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  Jesus (@CCrypto1001) reported 21 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Pat_par (@parth_995) reported 27 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  MilkyWay (@Olua_AO) reported 28 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  David Silva Smith (@DavidSilvaSmith) reported 30 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  99.⨀ (@crexsol) reported 30 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  Ekapob⚔️ (@ekapob) reported 32 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  FactPulse (@FactPulse93508) reported 35 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  froyomofo (@froyomofo1) reported 39 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  RobertoenMexico (@Olde_Pharte) reported 41 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  Y. Daniel Cheng (@danielhitome) reported 42 minutes ago

  @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 43 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  Mendax Venatorem (@mendaxvenatorem) reported 44 minutes ago

  @IBKR Terrible

• 
  RobertoenMexico (@Olde_Pharte) reported 44 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  FuHua (@F0HuazzZ) reported 46 minutes ago

  @IBKR no problem

• 
  Jesus (@CCrypto1001) reported 49 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Lynda Holt (@travelynrose) reported 50 minutes ago

  @IBKR I expected better quality from you.

• 
  Samuel (@sam_smms) reported 51 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  RobertoenMexico (@Olde_Pharte) reported 53 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Drago (@Dragonito007) reported 56 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Huilinnnnn (@jude1law) reported 57 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable