Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	11 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 2 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 4 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  James Sun (@LSKMSun) reported 4 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  TJ Brush (@xicbassix) reported 6 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  Al Sher (@b1ackops) reported 7 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Murray Finlayson (@MtnMuzz) reported 10 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  William W. Nicholas (@Alohayall_) reported 11 minutes ago

  @IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 12 minutes ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏

• 
  BorrisBOMBA (@thecracker_23) reported 18 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  joe (@Yogithebearish) reported 19 minutes ago

  @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

• 
  Garry Walker (@GarryWalker) reported 19 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  MilesHighClub (@mileshighclubb) reported 19 minutes ago

  @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

• 
  白大白🎀 (@DianaV65176) reported 20 minutes ago

  @IBKR Send help!

• 
  One Fib Per Day (@fibscalper) reported 20 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  Brad Ford (@Digetydog) reported 22 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  Jatin Jani (@Jatin_S_Jani) reported 22 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 23 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 23 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 28 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  Mr Sinatra (@MrSinatra_MDW) reported 28 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Jasdeep (@jmadan) reported 29 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Ethan Hartwell (@EthanTrades13) reported 32 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  KhushbooR (@KhushbooR1) reported 38 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Aaron J. Fentress (@AaronJFentress) reported 43 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  jazz (@hspnyc) reported 43 minutes ago

  @IBKR please help.

• 
  Kastriot (@kastriooot8) reported 46 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  SGTano (@SG42353041) reported 48 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  大侠 (@M2MLiRWzrWumuWR) reported 51 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  Violet (@belfort0609) reported 52 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Brandon (@D3GSolutions) reported 53 minutes ago

  I have to switch brokers @IBKR has some serious issues with their app. It's like 10x slower than any other brokerage to navigate to trade. Then stop limits don't even work on stocks with a penny spread it's bizarre