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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 38% Website (38%)
  • 38% Login (38%)
  • 25% Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Trading platform 10 hours ago
Phoenix Login 8 days ago
Nelson Website 15 days ago
Hyderabad Login 28 days ago
Mesquita Website 1 month ago
Calgary Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MehtabKarta
    Mehtab | Karta Ventures (@MehtabKarta) reported

    This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    Im going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.

  • OptionsWolf77
    WhiskeyAndIce (@OptionsWolf77) reported

    @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

  • jude1law
    Huilinnnnn (@jude1law) reported

    @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • Imz_isNoGood
    Limpidish (@Imz_isNoGood) reported

    @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

  • Double_Niu
    niu.niu (@Double_Niu) reported

    @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

  • Inves2grow
    Lex◇Investor (@Inves2grow) reported

    @_charles289 @IBKR no problems.

  • Hermes10wisdom
    Atman (@Hermes10wisdom) reported

    @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

  • theminitrades
    Mini Trades (@theminitrades) reported

    @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

  • mihirbenipuri
    Mihir (@mihirbenipuri) reported

    @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades

  • ndaopoenya_
    ndao poenya (@ndaopoenya_) reported

    @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • KateWhitta17313
    Kate Whittaker (@KateWhitta17313) reported

    @Therichardralph @IBKR I use Halifax isa Hargreaves’s Lansdowne isa Few trading accounts with different ones Halifax is decent tbh never problem executing trades or selling positions.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • bitchutesupport
    Alex 🅱📢 (@bitchutesupport) reported

    @IBKR When are you going to fix your downtime? Any compensation for us users?

  • crexsol
    99.⨀ (@crexsol) reported

    @monad @IBKR wtf is ibkr seems huge welldone team

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • GomesNayagam
    GomathiNayagam (@GomesNayagam) reported

    @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

  • abc2cb1
    abc2cb (@abc2cb1) reported

    @algoflows @IBKR i gave up on a registration process lol awful service

  • SteveGetSold
    King (@SteveGetSold) reported

    what is going on with @IBKR. Charts arent loading. even account manager is super slow. what is going on. its been like this since yesterday. but yesterday it became normal again few hours after market opens. today as soon as the market opens. it has problem loading again

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)