Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

Interactive Brokers signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	11 days ago
Amiens	Website	13 days ago
Toronto	Trading platform	21 days ago
Phoenix	Login	29 days ago
Nelson	Website	1 month ago
Hyderabad	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baron Von Garray (@BaronVonGarray) reported 2 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  99.⨀ (@crexsol) reported 4 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  NaN (@iama_nan) reported 5 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  Kir Royal Trader 🥂 (@go_mask) reported 9 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  Piyush Parmar (@learner_air) reported 10 minutes ago

  @IBKR Worst service

• 
  Hiral Shah (@HiralllShah) reported 11 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  invoker🎮 (@AnhDaDen811) reported 13 minutes ago

  @IBKR But what about those who've had bad experiences with them?

• 
  Speculator (@PNW_Swingtrader) reported 13 minutes ago

  @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

• 
  ilia (@ilia_el_pro) reported 18 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  KhunCrypto (@KhunCrypto) reported 19 minutes ago

  @IBKR I am writing to complain about persistent issues on your website: login is unreliable across multiple access points, and my saved settings (portfolio, watchlist) are regularly lost, forcing me to reconfigure them constantly.

• 
  David Silva Smith (@DavidSilvaSmith) reported 19 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  The normal investor (@tradestotrades) reported 19 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Oded Tamir (@tamir_oded) reported 23 minutes ago

  @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

• 
  Nate (@nathan96911) reported 27 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  Natalka (@NataliiaKoval) reported 27 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Shraey (@iamshraey_) reported 28 minutes ago

  @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  thewalkingimmortal (@tyeatfood) reported 30 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Sush$ (@Sush1942) reported 31 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  Wealth Generator (@Wealth_G3n) reported 32 minutes ago

  @CapitalChr92373 @Therichardralph @IBKR Though some financial institutions will only allow a customer to open one account with them. While other FIs will let you open more than one

• 
  Jesus (@CCrypto1001) reported 33 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Atman (@Hermes10wisdom) reported 34 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  Rob Gray (@robmgray76) reported 37 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  Randy888 (@randy8silver) reported 40 minutes ago

  @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

• 
  Roman Lightman (@b_contrary) reported 41 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Long & Right (@Ramblin_Rebel13) reported 45 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Pupu Chen (@PupuChen4) reported 48 minutes ago

  @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

• 
  Mini Trades (@theminitrades) reported 55 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  安然体验用VPN软件 (@Mah49628433) reported 57 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Peter Penny (@PeterCarli28957) reported 57 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  HappyHKL (@HappyHkL1) reported 58 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬