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Interactive Brokers

Interactive Brokers down? Current status and problems

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 45% Login (45%)
  • 36% Trading platform (36%)
  • 18% Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Williamsburg Login 8 days ago
Noida Trading platform 8 days ago
Brest Login 28 days ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Sant Cugat del Vallès Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • SmallsBebe
    Bebe Smalls (@SmallsBebe) reported

    @IBKR Excuse me, Update? Its still not working and I have open positions which I might want to adjust/hedge, Hello?

  • SSFEY
    S B B (@SSFEY) reported

    @IBKR Not true, not working here

  • AreteTrading
    Arete Trading 💵 Profits Charts Process (@AreteTrading) reported

    @BlogJulianKomar @IBKR @CapTrader still down

  • KM1FC
    KM1FC (@KM1FC) reported

    @IBKR You have not mostly recovered anything. Best thing to do is come clean with the issue and the actual status. What does “mostly recovered” even mean ??? @IBKR

  • Hawaiianfisher1
    Hawaiian fishermen (@Hawaiianfisher1) reported

    @ravvles @IBKR Only thing open is login portal where you can only login into your portfolio which you cannot trade from. Total **** show!!!

  • Fabrice25400023
    Fabrice (@Fabrice25400023) reported

    @KM1FC @KartS115 @IBKR +1 lol, must call support by phone... WTF... !

  • pavanpatel416
    Pavan Patel (@pavanpatel416) reported

    @deltaStrikejj @IBKR what broker do you use? might go back to tos but i hear they have their own issues

  • SSFEY
    S B B (@SSFEY) reported

    @IBKR @Benzinga Was 3 days ago... bad luck

  • camilow
    Camilo Wilson (@camilow) reported

    @IBKR Talked to support. Tried to give me a Hong Kong login, didn't work - bad id and pw. I can log in to the portal, and get my security code, but can't trade. Attempting to login to trade from the portal just hangs. Looks like compensation through the complaints process is way to go

  • ThibaultLL
    Tibo (@ThibaultLL) reported

    Today, @IBKR went down during a couple of hours! I feel sorry for the traders who lost millions because of that ... Not all industries are equal when systems are down

  • KartS115
    Kart (@KartS115) reported

    @IBKR Now I'm locked out of my account citing multiple unsuccessful login attempts. This is actually beyond comical. You should be embarrassed at your lack of communication, lack of appropriate contingency plans in place and for your atrocious time to resolution on this issue!

  • lethbridgeRob
    Dude Diligence (@lethbridgeRob) reported

    @IBKR is ****. Service still down, poor communication.

  • Henritoxbox
    henritoxbox (@Henritoxbox) reported

    @IBKR I am still down 😠

  • MissSimpleNow
    Miss Simple (@MissSimpleNow) reported

    @IBKR Are we going to be able to login today ??????

  • nowaykiwi
    Stu White (@nowaykiwi) reported

    @aztecs99 @IBKR I’ve been having issues seeing my position sizing since Thur/Fri It’s been delayed or non functioning

  • BigWaveFlash
    Big Wave Advisors (@BigWaveFlash) reported

    @zerofiltertruth @IBKR I’m in Chicago 28 miles from their downtown office and I still have no service. Pissssssssssed

  • thebankfund
    Alexander Downey (@thebankfund) reported

    @IBKR Still unable to log in. IBKR Representatives are saying they are still working on a fix. Issue was ONE server went down which took out their system. The programmers are still trying to restore access.

  • TradeTuesday
    Sebastian Kreser (@TradeTuesday) reported

    @IBKR @captrader it’s still not working. This is very annoying. Will have to look for other options next year

  • buzz339
    BUZZ (@buzz339) reported

    @IBKR Hopefully this is today only. If they lost data it could be a much more serious problem. At least I have 1 account that is working for short periods of time, so data there is ok.

  • MarketsMuse
    MarketsMuse (@MarketsMuse) reported

    @IBKR mostly for some. a customer has documented 2 hour wait to speak to order desk in effort to close a losing position. the loss went from $2000 to $5000 in that time $tsla option. customer support advise the have no options quote and can’t guess market could be 100 pts wide

  • Si_1000000
    Wolf09 (@Si_1000000) reported

    @IBKR Still not able to login 🤬

  • BuffettMunger
    Adam (@BuffettMunger) reported

    @IBKR Another hour passed and I still cannot login. It's been down since 7am and it's now 1:40pm and I still have no access. This is terrible.

  • kevinchenNYC
    Kevin Chen (@kevinchenNYC) reported

    @artiqvae @IBKR @Activotrade Still down

  • pavanpatel416
    Pavan Patel (@pavanpatel416) reported

    @IBKR FIX THIS

  • scapaflow1887
    Alexander Oest (@scapaflow1887) reported

    @IBKR nothing is recovered! cant login since 7 hours - what a shame!

  • n3roxz
    N3 (@n3roxz) reported

    @IBKR Still not working

  • Grainneuail
    Gabrielle Doyle (@Grainneuail) reported

    @enter_order @BlogJulianKomar @IBKR I just got off from phone support. They helped me log in the site and said that the app was still not working. They told me I close positions. However, it doesn’t work trading is still not working. I’m waiting for a call back

  • Microma86224755
    Microman (@Microma86224755) reported

    @IBKR I just hope the outage wasnt a hack.

  • HollyK007
    A.Martin007 (@HollyK007) reported

    @IBKR Forget the app for now. I was able to access my account via desktop/mobile (page URL). Account is manageable - some connectivity issues specifically to permissions as of right now.

  • dvi2012
    Inv (@dvi2012) reported

    @IBKR still cant login outside us ios app please correct it