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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Trading platform (42%)
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Login (32%)
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Website (23%)
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Withdrawals (3%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Login | |
 Piatra Neamţ |
Website | |
 Barcelona |
Trading platform | |
 Poplar |
Website | |
 Leesburg |
Login | |
 Paris |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rickie Fowler
(@RickieFowls) reported
@IBKR #IBKR Waited on hold for 45mins, eventually got through to some1 on phone, could barely understand him, line was so bad. He has no idea what issue is, no idea what we can do. He checked my account and confirmed I have no open positions and no active orders, thankfully!
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HKobserver
(@h_kobserver) reported
@IBKR @WisdomTreeEU **** you IB. This is NOT the first time your system shut down in a volatile market
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Damian McLaren
(@Euphemistify) reported
@quantspectrum @IBKR Also stuck. On hold for 40mins. Online chat will not connect. Costing me tons of $. Very frustrating. No help or updates.
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jstippey
(@EnginerdJeff) reported
@IBKR Why is your support so crummy I waited 30 min on the phone to be hung up on. Short orders are not executing on my TWS. Can you help me find support in a timely fashion for my institutional account.
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ShawnFromToronto
(@shawnhawaii) reported
@meshal345 @IBKR im experiencing IBKR outage too, but im in a discord with people in other regions that have been unaffected. Frustrating for sure. Im in the red.
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Aamer Kapadia
(@aamerkapadia) reported
@IBKR @WisdomTreeEU Couldn't close my position in time!! I had to sell for a loss. WTF IBKR. This CANNOT happen.
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Allen Sam
(@Orangelobster69) reported
@IBKR @WisdomTreeEU FIX YOUR SYSTEM. WHY CAN I NOT CLOSE MY POSITION!!!!!!!!!!
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Dennis
(@Dennis92102784) reported
@IBKR Better invest in your soft and hard … Will advise anyone to stay away from your platform . I’m losing money because you always have issues .
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andrea mariani
(@Andy_Mariani) reported
@IBKR @WisdomTreeEU wtf is this ****, NOONE IS ANSWERING FROM THE ASSISTANT FFS
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mindingtrades
(@mindingtrades) reported
I CANT SELL MY ORDERS ON IB! WTF!!!! @IBKR
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Wizard Of Flow🧙🏼♂️
(@FullmooncTrades) reported
@IBKR for the past 24minutes I've been on hold by phone and by chat and still no answer!!! Meanwhile I'm just stuck in this position that is slowly bleeding away. Thanks! What an awful service.
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truce
(@truce19932399) reported
@IBKR when are you going to fix that problem??????? many people are loosing money caused by that trading pause!!!!!
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Vico
(@toriotrades) reported
@IBKR breh like send me an email before u decide to *******
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MetaaL
(@MetaaL_) reported
@IBKR im now 30min in the queue to get to your support to call a trade bust because i cant sell my positions. Is there even anyone working at IBKR?? The chat didnt help me at all and only told me to route my order to different exchange. IT DOESNT WORK!
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Rudra ( Rishi )
(@rudrapratapp) reported
@quantspectrum @Nickd_Trades @IBKR yes i will be in, i am loosing 1400+ right now, cant help my self. i get know when i try to take my profit. they have to pay for this
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Vincent Tan
(@vince199188) reported
@IBKR @WisdomTreeEU IM IN A TRADE AND I CANT CLOSE MY POSITION! MAKING ME LOSE UNNECESSARY MONEY! WTF?!
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Billyy6ix
(@Billyy6ix) reported
How is @IBKR going to go down on FOMC day wtf
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Ticker Tape Terry
(@TickerTerry) reported
@IBKR fix your platform
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Tradeaholic
(@Tradeaholicc) reported
Thank you @IBKR for locking me from taking profits on my trade, which has now turned into a large loss... still can't exit and the stock is dropping... really professional and reliable service!
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Mid Tenn Trader
(@midtenntrader_) reported
@IBKR any idea of how to get out of a position with all these routes down? Do any work? If so which ?
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Pablo
(@DonPablis) reported
@IBKR @WisdomTreeEU How about u fix your servers first.
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Pablo
(@DonPablis) reported
@IBKR REALLY? On such a volatile time like today and chinese-chicago based stocks are offline? Im seing opportunities fly by and losses rack in. FIX YOUR SERVER OMFG
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Pablo
(@DonPablis) reported
@IBKR U will offer cryptos? A 25 hour market? When your servers cant even handle regular market hours. Ive been trying to get out of a bad trade and it wont execute. Looks like im not the only one...
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Adlin Ling
(@AdlinLing) reported
@fortune87353098 @IBKR Yes, I did. Right at the top too before it got sold back down. LOL.
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Pascal Guyon
(@pascalguyon) reported
Interactive Brokers on the decline. After serious platform issues a few weeks ago, unable to execute an order today...and nobody answering the phone... So bad...@IBKR
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ChuanHua
(@Chuanhua_S) reported
@IBKR @WisdomTreeEU Stay away from this broker, can't close position wtf
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Flag Mafia
(@FlagMafia) reported
@IBKR please close my positions wtf
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andrea mariani
(@Andy_Mariani) reported
@IBKR @WisdomTreeEU WTF I CANNOT CLOSE MY TRADE , NOONE IS ANSWERING FROM ASSISTANT. IM LOSING MONEY
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M
(@meshal345) reported
@IBKR what is going on now? fix your system
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Mj
(@Javad_2014) reported
@IBKR Why the system is down??