Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	4 days ago
Mesquita	Website	8 days ago
Calgary	Trading platform	11 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam 🇨🇦 (@CanadasFukd) reported 8 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Carlos Dos Santos (@_charles289) reported 12 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  PhenixInvesting (@PhenixInvesting) reported 14 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Long & Right (@Ramblin_Rebel13) reported 16 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Jiri Vatka (@NSonic101) reported 16 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  morphie (@morphieCNFT) reported 19 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  David Silva Smith (@DavidSilvaSmith) reported 20 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

• 
  Lex◇Investor (@Inves2grow) reported 22 minutes ago

  @_charles289 @IBKR no problems.

• 
  Limpidish (@Imz_isNoGood) reported 24 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Ashrith Govind (@ashrithgovind) reported 24 minutes ago

  @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

• 
  The Titan Traders (@TT_stocks_) reported 26 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  G 💙🧡 (@iamgstv) reported 28 minutes ago

  @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

• 
  Joe Wyer (@joe365ppm) reported 31 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  BorrisBOMBA (@thecracker_23) reported 33 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  男比熊大 (@bixiong_baisui) reported 39 minutes ago

  @IBKR What is your problem?

• 
  Charu (@charultd) reported 40 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 40 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  RobertoenMexico (@Olde_Pharte) reported 41 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Kevin Ang (@fstorm28) reported 42 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Andrea (@Andrea79983493) reported 44 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Aaron J. Fentress (@AaronJFentress) reported 46 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  habibi (@habibi_zzyy) reported 48 minutes ago

  @ekapob @IBKR yes。down

• 
  Thomasius (@TH0MA51U5) reported 48 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Joe Wyer (@joe365ppm) reported 49 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Camila💚 (@Camiescobar_19) reported 54 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  WhiskeyAndIce (@OptionsWolf77) reported 56 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  PhenixInvesting (@PhenixInvesting) reported 56 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Luna Trades (@totheluna21) reported 60 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 1 hour ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  TiltFolio (@TiltFolio) reported 1 hour ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).