Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	18 days ago
Le Grand-Quevilly	Login	22 days ago
Sydney	Trading platform	22 days ago
Jewar	Website	26 days ago
Noida	Login	1 month ago
Los Angeles	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kevin (@kevin03698324) reported 8 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  George Wyatt (@gw_wyatthealth) reported 10 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  joe (@Yogithebearish) reported 10 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 11 minutes ago

  @IBKR not bad

• 
  ThinkDifferent (@ChallengeThink) reported 15 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  Vj (@VJ_303) reported 15 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  TruthFreedomPeace (@TheLepsGold777) reported 17 minutes ago

  @SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.

• 
  kingran (@KingranYama) reported 17 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  白大白🎀 (@DianaV65176) reported 19 minutes ago

  @IBKR Send help!

• 
  Brad Ford (@Digetydog) reported 20 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  PonziMaxi (@ChaserBid) reported 21 minutes ago

  Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

• 
  jazz (@hspnyc) reported 21 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  TJ Brush (@xicbassix) reported 33 minutes ago

  @IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.

• 
  Murray Finlayson (@MtnMuzz) reported 33 minutes ago

  @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 33 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  Supernova (@supernovagab) reported 34 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  ManuBiker🚴 (@ManuRDBiker) reported 34 minutes ago

  @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

• 
  William W. Nicholas (@Alohayall_) reported 34 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  joe (@Yogithebearish) reported 35 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 36 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 38 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  Adaxelo (@RoiSinge) reported 40 minutes ago

  @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

• 
  baani 🦕 (@baanibaani4) reported 41 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Adam Voulstaker (@AdamVoulstaker) reported 44 minutes ago

  @ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front

• 
  realbd (@real_BD_2025) reported 48 minutes ago

  1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account

• 
  Mark Meyer (@MarkMeyerBuilds) reported 54 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Smart Investor (@ranking_smart) reported 56 minutes ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  Vj (@VJ_303) reported 58 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  BorrisBOMBA (@thecracker_23) reported 1 hour ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  Atul Sinha (@5131b69341dc4dc) reported 1 hour ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help