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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Website (22%)
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Trading platform (22%)
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Withdrawals (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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celia
(@lucky_celia) reported
@IBKR @SteveSosnick You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.
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Lumeneer
(@GeekWithAKnife) reported
@RealBrianWatt @IBKR I lasted two days on it. It's awful. they kept sending emails about why I haven't moved funds yet...
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Phil 🦇
(@noodle_hat) reported
@RayTL_ @IBKR if you get portfolio margin account with IB you can use their pre borrow service and pay a fee to pre borrow before open, may give them time to find the shares early and hold them for you. ive set it up but not used it it yet...
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celia
(@lucky_celia) reported
@IBKR You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix that garbage TWS.
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ApeMan
(@ApeMan27043146) reported
@CryptoC55262261 @IBKR They're trying to help you
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OG ROB
(@bayrichROB) reported
Recently moved to @IBKR and it seemed like a great broker but damn man I’ve literally lost money because orders I try to sell don’t fully submit and then when I check my portfolio I realize I still have the positions and I’m down because I thought I sold 30 mins ago!!!!
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Whitebreadfox
(@whitebreadfox) reported
@IBKR @OptionsClearing How about your developers learn how to fix TWS? Charts are loading too slow. “Attempting to retrieve data”. Can’t day trade from that garbage.
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Hans Klos
(@HansKlo52217090) reported
@GCC_Trader @IBKR Broker that’s wouldn’t allow you to login when you need it or that deletes the trade history in my mobile app at close every single day and has staff that is clueless and speaks Indian English only is useless.
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Newton’s FOMO
(@firstlawofvol) reported
@hyperconvexity @IBKR Can't possibly be as bad as @CharlesSchwab app. Took me 27 minutes (!!!) to execute a spread trade the other week which cost me almost $1000 in the time to get it done. The most glitchy, slow, unreliable app ever. In case you were looking to change...look elsewhere.
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0xWoolly 🔺(🎩, 🎩)
(@0xWoolly) reported
@SStayathomedad @IBKR The open/closing price of each candle should line up with the open/closing price of the previous candle. Otherwise what the chart is saying is that the price randomly teleported up or down in the 0 time between candles. Just an observation :)
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Are Gee
(@RGibner) reported
@YahooFinance @IBKR @ThomasPeterffy4 agreed, however there is nearly zero chance the countries ( almost any) in the world could support the interest payments on their deficits at even half that rise and still have a currency that could buy dirt.. just sayin'...
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Whitebreadfox
(@whitebreadfox) reported
@IBKR @SteveSosnick Thomas is asking “why isn’t everybody on our platform? […] I don’t know”. Well let me answer that for you: other brokers offer better service for their clients for the same $$ eg provide a useable, FAST trading platform. TradingWorkStation is a GARBAGE.
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celia
(@lucky_celia) reported
@IBKR You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Crappy, unusable & slow trading software TWS #OnlyatInteractiveBrokers
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Cameron Levitt
(@cameron_levitt) reported
@RealBrianWatt @IBKR Agreed. I use it and it's awful.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR @SteveSosnick Lmao “IB platforms the best?” You gotta be kidding Thomas. IB can’t even provide a fast working trading software for their clients. TWS is a joke and you can’t even fix basic problems. IBKR is getting worse and worse
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix your goddamn TWS. Charts are loading too slow. “Attempting to retrieve data” my ***. Current price label is not loading most of the time. What kind of garbage are you providing for your clients.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR When are you going to offer a usable trading software to your clients? TWS is a slow,medieval software.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR How about helping your developers fix TWS? :) “attempting to retrieve data”
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🐉🔥Dragon Flare🌵🇺🇸
(@Dragon_Flare_AZ) reported
@IBKR They are really bad actors.
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_Maur1
(@SeLfMaDeTrAd3r) reported
@ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR
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P I I\I G
(@collide_z) reported
@IBKR Fix your website now!
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fotios.eth 💎
(@fotiosdotcom) reported
I helped someone sell their rip-off mutual funds and buy equivalent ETFs on @IBKR instead. Fees before: entry 5.00%, annual 2.01%, exit 3.00%, performance 10% #WTF Fees after: annual fee is 0.07%, buy/sell 0.05% Be careful with mutual funds offered by sales people at banks.
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Brian Clifford Watt
(@RealBrianWatt) reported
the @IBKR has the money to throw payment for order flow under the bus (cuz they want you to pay them commissions, which is stupid) but they dont have the money to build a brand new trading platform...
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AnonymouseSqueak
(@BiotechSacred) reported
@LukeWolgram @puppyeh1 @IBKR Depends, when delisting occurs you are liable for the margin rate + cash consideration until shares are cancelled. In 'uncoverable' events margin rates can get to ridiculous 1000%+ levels, so people cover shorts, stock goes up above 'fair value' i.e. longs sell, so rates go down.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS. Attempting to retrieve data BE GONE. Make TWS useful for day traders. Can’t flip through charts quickly.
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STONKX
(@STONKX4) reported
Stuck in my bleeding $SPY position because of @IBKR server problems...
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celia
(@lucky_celia) reported
@IBKR You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.
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DavidNIO
(@MrDavidNIO) reported
@IBKR & @saxobank are 2 of them. I'm pretty confident there are much more if not majority.They open FX & beta hedging positions against clients' assets and use that to drive down the price.Until you fix the system #DRS is going to be our number one choice. We don't need T+2! #GME