Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (43%)
• Trading platform (14%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	6 days ago
Nelson	Website	14 days ago
Hyderabad	Login	26 days ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Gray (@robmgray76) reported 5 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  John Mason (@johnkmason) reported 10 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Peter Penny (@PeterCarli28957) reported 11 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Ross (@F1ashmanR) reported 13 minutes ago

  @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

• 
  Roman Lightman (@b_contrary) reported 14 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Martin BC (@MARTINPARK111) reported 15 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Ekapob⚔️ (@ekapob) reported 15 minutes ago

  @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

• 
  The PATRIOT 🎭 (@joventapollo) reported 16 minutes ago

  @IBKR @Paysafe We having a terrible experience in Africa. Pliz make funding easier for us, current methods are so expensive and chaotic

• 
  Natalka (@NataliiaKoval) reported 16 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  The normal investor (@tradestotrades) reported 17 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  Jesus (@CCrypto1001) reported 21 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 22 minutes ago

  @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  David Silva Smith (@DavidSilvaSmith) reported 24 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 32 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Doug Campbell (@TradeandMoney) reported 35 minutes ago

  @IBKR @Polymarket The score is now: IBKR 1, Me 0. First I went to AI to resolve my problem, and then tech support. They sent me to read some article that i couldn't see. I was going to send support a screen shot of what I saw when i clicked on the article link, but there support chat had a bug and the upload didn't work! You can't make this stuff up. In the end support told me to come back tomorrow and try.

• 
  The Titan Traders (@TT_stocks_) reported 36 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Wanda Case (@WandaCase9l) reported 37 minutes ago

  @zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.

• 
  Drago (@Dragonito007) reported 37 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Huilinnnnn (@jude1law) reported 38 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  Jesus (@CCrypto1001) reported 39 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  The Senior Risk Manager (@salr_nyc) reported 39 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  . (@outrasparada) reported 40 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Carlos Dos Santos (@_charles289) reported 40 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Rod Farva (@large_farva34) reported 45 minutes ago

  @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

• 
  Fyke Peony (@FykePeony) reported 51 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 52 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  Wanda Case (@WandaCase9l) reported 56 minutes ago

  @IBKR “Trust” should be verifiable: disclose custody, execution quality, fees, margin rules, and protections by jurisdiction—not just global reach.

• 
  Leticia Ft (@letilibertad) reported 57 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  PSaif (@PedSaif) reported 57 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Brandon (@D3GSolutions) reported 59 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.