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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (30%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Wexler
(@WexCapital) reported
Unpopular Opinion - You get what you pay for. All of you people who use @robinhood to save a buck a contract or pennies a share forfeited your right to complain when they say you can or cannot buy something. It’s your fault for not using @IBKR
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SaltyPepperpot
(@PepperpotSalty) reported
@JeromeTrankle @IBKR @AllyInvest Not even trying to trade GME, im just trying to login to IBKR, cant even do that.
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ibis opes
(@IbisOpes) reported
@IBKR please get your **** together. half the time your website is down and when its up your crap rules stomp on your clients' positions anyway
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ElliotWavey
(@glgallucci) reported
@IBKR Cant even get support if you wanted too - Waiting on hold for customer support to hang up and then go to my Portal to see Support is "currently unavailable" through chat. ARE you kidding me? We're trusting you with our hard earned money and cant even get in contact?
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Tama Shi
(@tamashi_ren) reported
The downside that it took a while on hold in the phone support but once I reached them they were VERY helpful and kind and they fixed my issue professionally in no time. There are good things as well not just the bad ones. Thank You IBKR support! @IBKR
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ElliotWavey
(@glgallucci) reported
@IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR
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Derry Kost
(@derrykost) reported
@IBKR why I can’t login to my IB ACCOUNT?
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ElliotWavey
(@glgallucci) reported
@IBKR WOW So after not being able to sell my position I then wait on hold for 40 minutes for my call to drop! This is ridiculous - treat your customers with care, we're paying thousands in Commission fees yearly for you to be of no help.
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ms
(@MelkiSch) reported
@IBKR Hi, Do you have an email for client support? No one is picking up the phone or answering the support tickets...
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ElliotWavey
(@glgallucci) reported
@IBKR Do not join this platform! They've restricted trading and had option premium issues. After talking with customer service there is no remorse or help when this was there doing... Don't put your hard earned money into IBKR
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR WORST PLATFORM EVER DOESN'T WORK GODDAMNIT
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Daniel Almeida
(@DFSAlmeida) reported
@sotssets @IBKR Might be an error with my account.
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colin atkinson
(@Atkinson72Colin) reported
@IBKR got to say, not a great experience trying to set up an account, attach all required documents, which you them email asking for again. They my login doesn't work but you ask a series of security questions, none of which I provided when I applied! no easy way to email
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Veronica
(@evvero1234) reported
@IBKR server is down. Hmmmmm. -.- #wallstreetbets
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Shaun Conyers
(@shauncohu) reported
@alexcutler247 Interactive Broker @IBKR is losing connection back and forth… SAXO Bank is experiencing errors too…
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Eric
(@erictaneric) reported
$IBKR @IBKR is IMHO clearly aiding & abetting hedge funds & #Citadel to escape the trap they are in #InteractiveBrokers knows retail have the upper hand, so Interactive Brokers are screwing retail to help out their insider buddies @SEC_Enforcement @SECEnfDirector $GME $AMC
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Tushar Acharya
(@Hasyaroopam) reported
@IBKR hey why does depoisting money take centuries for Indian customers? Also, you don't have upi option to deposit/withdraw money? Really? First class broker with third class services? Why!?? And the phone numbers are never reachable. Pls help.
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR We're Sorry. The server is temporarily unavailable. Please try again later. WTFFFFFFFFFFFFFFF
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Veronica
(@evvero1234) reported
@IBKR #InteractiveBrokers server is down. Hmmmmm. -.- #wallstreetbets
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Nadia Mitkova
(@L0_0ney) reported
@IBKR You should be closed down and put in prison.
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Luka Ravnikar
(@RavniLuk) reported
@IBKR Why is your support non existent? You don’t answer calls, emails, chats or tickets system. What is happening????
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Pepetideo
(@pepetideo) reported
@hhh_lfc @Dan78notts @IBKR At least 8 minutes down today at start of trade... The same thing friday
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N.Kadola
(@N_Kadola) reported
@IBKR Why won't you answer the phones? WTF are you guys doing? Now I am starting to understand why a lot of people are shorting $IBKR
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N.Kadola
(@N_Kadola) reported
$IBKR @IBKR is IMHO clearly aiding & abetting hedge funds & #Citadel to escape the trap they are in #InteractiveBrokers knows retail have the upper hand, so Interactive Brokers are screwing retail to help out their insider buddies @SEC_Enforcement @SECEnfDirector $GME $AMC
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WipeoutCancer
(@cancer_wipeout) reported
@IBKR criminal in my opinion that you restrict trading in $CVM but have 100K shares to loan out this am. Bull crap! You guys are part of the problem not the solution.
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Max
(@machim529) reported
@IBKR have been on hold for half an hour waiting for support 🥴
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Rafał Ablewski
(@rafal_ablewski) reported
@IBKR 500 ERROR WHAT ******** IS WRONG WITH THIS **** PLATFORM?
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Pepetideo
(@pepetideo) reported
@Dan78notts @hhh_lfc @IBKR Just wait until their master tell them to slow it Down again
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Derry Kost
(@derrykost) reported
@IBKR please! What happened to your service? Damnnnnnn
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SaltyPepperpot
(@PepperpotSalty) reported
@IBKR "We could not connect to the trading/market data system" I've just placed and confirmed an order and now that apparently doesn't exist anymore? WTF is going on lol