Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (70%)
- Trading platform (20%)
- Website (10%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Website | 1 day ago |
 London
|
Login | 2 days ago |
 Melbourne
|
Login | 7 days ago |
 Cape Town
|
Login | 9 days ago |
|
East Orange
|
Login | 26 days ago |
|
Williamsburg
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jabon McGrewber (@JacobMcGrew6) reported@binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue
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TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported@SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.
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Akhenaton (@holden_commodor) reported@IBKR serioulsy why do you signicantly changed the customer report settings?
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KaRan ShAh (@karan_h_shah) reportedIBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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Rod J Davis 🇺🇸 (@rjd_mkts) reported@IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!
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DWmontgomery (@DWpaMont) reported@IBKR bad product
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JT Gert (@the1Gert) reported@senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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JT Gert (@the1Gert) reported@speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.
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subst8nc3 (@subst8nce) reported@IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.
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Diamond Hands (@HandsDiamo96856) reported@IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack
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Chukwuebuka🇳🇬 (@ChukwuRN) reportedYou can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
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Someone (@PlatoCosmos) reported@IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??
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Vikas kumar (@Vikasro50357845) reported@IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”
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The_Astronaut (@The_Astronaut18) reportedI want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR
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jacob (@FreeDrThug) reported@yeaaahzzz @IBKR It’s not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?
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Agent Smith (@AiStockAgent) reported@BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up
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Michael (@mjy220) reported@IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.
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Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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Arno (@arnoblits) reported@CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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SOBR (@SOBRBC) reported@IBKR Fix the desktop installer for linux please
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Karzma (@abu_dalen) reported@IBKR Why doesn't the registration support Saudi Arabia?
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Anssi Alkio (@Anssi_A) reported@simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.
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Momo (@Momorenph) reportedGot cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money
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Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!