Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (64%)
• Website (27%)
• Trading platform (9%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	10 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	1 month ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ponzi Trader (@buyerofponzi) reported 2 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  C.S.N. Iyer (@iyerchandrru) reported 3 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Outlier Capital (@outlierrcapital) reported 3 minutes ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  Violet (@belfort0609) reported 6 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  Geodes R Rocks (@GeodesRock49) reported 10 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  Sam 🇨🇦 (@CanadasFukd) reported 11 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Jasdeep (@jmadan) reported 11 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Otunba ₿ (@OgbeiEdward) reported 16 minutes ago

  @IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.

• 
  Jeff (@jmclarty) reported 19 minutes ago

  Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

• 
  Ten Beers (@NBee007) reported 22 minutes ago

  I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

• 
  Sr Investidor (@SrInvestidor) reported 26 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  EliteTrading (@EliteGainzTrade) reported 30 minutes ago

  @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

• 
  ilia (@ilia_el_pro) reported 31 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  Jim Baranello (@BaranelloJim) reported 32 minutes ago

  @IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.

• 
  Em. At. (@EmAt48652737) reported 32 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 33 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  Bastiat Knew (@surveyforyou) reported 34 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  Sam 🇨🇦 (@CanadasFukd) reported 36 minutes ago

  @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 38 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  0x.Nya (@jin_devilfruits) reported 38 minutes ago

  @IBKR Using the inquiry on yourwebsite with my username/account name gives me an error as well, so really there is no means getting to you guys. Kind of disgraceful isn't it? @IBKR

• 
  Brad Ford (@Digetydog) reported 40 minutes ago

  @IBKR @ibkr has terrible customer service in my opinion.

• 
  Strategic Degen (@StrategicDegen) reported 42 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

• 
  LeonNoelLion (@LeonLionNoel) reported 43 minutes ago

  @IBKR Go **** yourselves.

• 
  ThinkDifferent (@ChallengeThink) reported 44 minutes ago

  @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

• 
  Michael Blau (@blauyourmind) reported 48 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  abxx (@abdullah_717) reported 49 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

• 
  M T (@mtaaafm) reported 51 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Garry Walker (@GarryWalker) reported 53 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  Aaron J. Fentress (@AaronJFentress) reported 53 minutes ago

  @IBKR Boston might come out okay down the road but in no way did they win this trade.

• 
  Frans Bakker (@FransBakker9182) reported 53 minutes ago

  My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.