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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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scipion
(@fmtprintlns) reported
OMFG @IBKR . How often you would dare to not fail with freaking "error"?
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Folke Hermansen
(@hermansen_folke) reported
@AskeladdenTX @IBKR I’m not sure when the last time I got IBKR service NOT from hell was…
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Mel C. Thompson 🇺🇸 🇬🇧 🇳🇴 🇭🇺
(@MelCThompsonNow) reported
@IBKR Real investing is too serious for me, so I just play investment games with disposable income, since even bad investments tend to fare better than outright gambling.
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Robin Idiot
(@robin_idiot) reported
@AskeladdenTX @IBKR Would love to hear if there's an answer to this. IBKR customer service is a nightmare, nobody knows how to trade a stock, let alone use their platform.
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raretrait.eth ᵐᶠᵉʳ
(@EthMfer) reported
@IBKR Hey, trying to reach out a representative on live chat in canada but it's giving out error that it falls outside the business hours, when it doesnt according to your website.
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Ruth Wren
(@RuthWren6) reported
@IBKR No stock is too expensive, until it is plunging down the other side of the trading graph. Greed now will cause you to borrow from your parents in the near future. Stay liquid!
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walamaking
(@Walamaking) reported
@hkuppy @IBKR @themacrotourist After being stonewalled by the Indian customer service team, the US team confirmed that their engineers pushed some stupid website update.
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tfnft
(@SoniaHa60978103) reported
@IBKR It costs you less to trade US stocks at Interactive Brokers than at other brokerages, but you may not get the same quality of service. I would recommend checking out each brokerage’s fees and features before making a decision.
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Battousai
(@battousai1130) reported
Hey @IBKR , I like your brokerage overall. But sometimes you have absurd naming conventions for options and futures that have trouble integrating with industry standard trading S/W. The fact that I have to hyphenate -USD for future contracts is absurd. Just saying.
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💫CAMP💫
(@Ruby57607081) reported
@BossBlunts1 @IBKR They need to start covering all the shorts now… or offer 10k per share and call it a day…. Yes, I know we want more, but lessons were taught in this play.. we can and some of us will ,stay in this corrupt market. FIX THIS ASAP. The hole’s getting deeper.
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Ravi Dhaliwal
(@RaviDhaliw) reported
@IBKR They charge little more but their service is excellent and they will work with on all of the times.Not like you guys.your customer service really sucks...Stat away from this company
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Flyr
(@FlyrUsr) reported
@savage_fruitfly @IBKR Schwab mobile app (and fidelity) are Effin dangerous. Too many taps needed to execute. Wtf do I have to specify BTO or BTC ?
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$hamrocker
(@ShamRockerNJ) reported
@MidnightInMyBed @BossBlunts1 @IBKR So calling out what I see... problem?
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Big Conspiracy 🇰🇪
(@thatwasclose22) reported
@tradingview @IBKR Great news! On another note, I am having a problem, and can't seem to find out how I can contact support.
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TK421
(@TK421UK) reported
@IBKR 'You have a new message'. Change wi-fi network (IBKR keeps logging me off this one for no reason), log in, fuckabout, where is messaging? OH these stupid f*ckers put it under HELP. I can't get that 10 minutes back. What does it say? Your withdrawal has been processed. Beautiful..
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🅰️LB🅰️
(@ALBACapMgmt) reported
@pcunningham60 @IBKR Its fkg brutal, try getting off the asian server the prob prioritise the US
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Better fix TWS
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ProfitsTaken
(@ProfitsTaken) reported
@Gorillionairess @IBKR Additional thought, perhaps try IBKR out. Put in a token amount, use it for #optionstrading then if happy overall, begin the transfer process for stocks etc. They should be more than willing / able to help if you do.
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Wannaroll1
(@Wannaroll1) reported
@masterleos @ProfitsTaken @IBKR Yeah they do, and it took me couple of weeks due some procrastination problems but you’ll get approved in 1 Bussines day
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HUM...
(@williethatyou) reported
@Fidelity app still not showing #TaxLots that we’re there before. Fix it… @IBKR perhaps a better choice soon
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Askeladden Capital
(@AskeladdenTX) reported
Does anyone have a contact at @IBKR who can solve issues? We are having a customer service experience from hell - restricted in trading a stock even though we provided the documentation they requested a week ago. And this is after escalating (our original ticket never answered).
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Nicholas
(@SorryTrader) reported
@SquawkStreet @IBKR @CNBC What do you think about $SWN? They have some of the lowest cost to extract natural gas in the industry. Also they are not experiencing supply issues like most companies in the industry. They have there own fracking crews so they don’t pay the higher fees to hire outside crews.
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Pablo
(@DonPablis) reported
@IBKR idk if yall aware of this rn, but your live data is down at the moment. None of my items updating in real time and i checked - still subscribed to live data.
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Hutch🌑(Lunar Survivor)
(@hutchonthego) reported
@BenCasey_BNKSY @IBKR Wait, it's a service I've loved and used for years. I can earn up to $200 and the user $1,000. I'm capped at 30 lifetime referrals and not capped yet (like that even matters). How exactly am I being insincere by presenting this win win opportunity that costs them nothing? 🤔🤷
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Alison R.
(@arh_eth_1990) reported
@IBKR I have been a client of Interactive Brokers for over 10 years and have always been impressed with their service. I have never had any issues and the fees are very low.
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Justin Lowe
(@realjustinlowe) reported
@IBKR Your firm is the worst ever
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mrcrypto
(@M_R_crypto86) reported
@IBKR IBKR account holders can now trade stocks regardless of share price with fractional trading. But, what about when the share price goes down?
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Miyuru Fernando
(@miyurufernando) reported
@DoktorDoss @IBKR @tradingview honestly wondering if this is April's Fools; I never thought this was coming after the number of requests I've submitted lol! Per TV, the issue was IBKR not working with them on this
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kulturdesken
(@kulturdesken) reported
wtf @IBKR your order system is creating it's own orders. I'm adding limit orders, but instead it's creating algo orders and sell stops are triggered at market.
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HyperΠ
(@RealHyperPi) reported
@STXRBOY999 @IBKR is a much better choice than Webull for someone trading full time like you. Best execution quality.