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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (30%)
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Website (20%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
Login | |
 Melbourne |
Trading platform | |
| Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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craig harper
(@harperwc) reported
@IBKR how long is this "scheduled maintenance going to last ?
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Learning_e28
(@E28Learning) reported
@IBKR 9 months ago or so, I send my documents for the aperture of a account and I send 2,000 USD to fund the account because you told me it would help to open de account faster, now you told me the process was refused but you didn't refund me the money. How can I solve this problem?
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Cymro Trader
(@CymroTrader) reported
@Summer_OTC @IBKR It’s fine for me. Input error somewhere?
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Lin Xinxin
(@Vanessa58118610) reported
@IBKR Compared to holding cryptocurrency, I prefer the stability of mining, which is similar to bank deposits, so there is no risk. The income from mining is several times that of the bank. Depositing money in the bank will only bring us a small amount of interest. The bank interest is
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ABDULAZIZ
(@Abdulaziz1992s) reported
@IBKR Why don't you support the Arabic language for me to reproach you?
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Anyone else having problems with futures data on @IBKR tonight? I've been having issues with everyone, and I'm paying for all these separate feeds. About to cancel all my professional data subscriptions because half of them don't work. When one doesn't work, they're ALL useless.
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otto
(@tradeharder) reported
@averygrrl @IBKR “Prof” subs are just a small revenue stream for zero cost. **** em! Dodge that and life is good. The real Danger of retail is when vol spikes and there is no way to trade it. They’re all “down” Major part of my strat is to never get burned in those 30min craziness where $ made
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About 93
(@DaubiMarc) reported
@fly4dat @IBKR I had the same problem, it I believe a European regulation thing. I just shorted BEAM PD NMTLA CGEN TSP
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR I began composing new tickets on 11/29 re: IRA Conversion. You have never responded to me. I decided to write ALL Departments. Where is the service. Obviously time sensitive but it seems you don't care.
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Jean François
(@JeanFra31783724) reported
@IBKR Hi interactive broker. Ok i have a problem with you. I made a wire transfer since 20 days and no news of it. But, the real problem is : there is no way to contact you. From my home, all you "24 / 24 - 7/7 " tel number can't be join (one in the USA goes to a fire-department)...
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Sachin Konara
(@SachinKonara) reported
@IBKR I was disappointed with the live chat option on your website. OTP sending for my mobile phone number confirmation didn't work. I requested for a live chat assistant to help me today but no one came. #ComeOnGuys #YouGuysCanDoBetter
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Joe Kunkle
(@OptionsHawk) reported
@shrink100 @MerrillLynch @IBKR It's getting hard to justify using Merrill anymore, no customer service, constant website issues but IBKR is ancient
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Summer
(@Summer_OTC) reported
@CymroTrader @IBKR Don't know. I had the same problem with PVRS.
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Brandon Gum
(@B_Gumm) reported
@IBKR Listing the wrong cost basis for recent trades for the 6th trading day in a row. Cant get ahold for customer support. Closing my accounts with them. - They messed up the cost basis by more than $30 a share. Incredible.
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NavBharat
(@NavBharat11) reported
@IBKR the trading platform is down in Australia. How long before we can trade again?
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dr.krm
(@zkdiri) reported
@IBKR Why I can not reach someone from your support team. They are not working properly and not helpful!!!!!
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Jason Roller
(@MrBigPicture) reported
@IBKR Too bad the platform has so many issues with it
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Aurora Borealis
(@JoneTan_2020) reported
@madaznfootballr Good job, congratulations! With my broker it is impossible to find stocks to short because after a run the next day they purposely don't let their customers. @IBKR Interactive Broker u are totally customer unfriendly and a scumbag company. 💩🤮 $ISIG
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Linsey
(@Daquan19224611) reported
@IBKR today is my daughter birthday and wasn't able to afford anything for her shes been asking me for sushi but i just dont have enough for it if anyone can help me out my cash app is baddiemom23
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Bombcrypto
(@LilFarq) reported
@IBKR Kindly Send a direct message to resolve all issues on your wallet immediately
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AcornHoarder
(@ZombiLiving) reported
@IBKR Fix your damn ancient deposit system and maybe more people would use your services! Use #IOTA or #hathor or fee free crypto if you have to!
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Dtradehunter
(@dtradehunter) reported
@IBKR What the *** is going on with @IBKR?? Can't connect...system down??. Can't even get help!
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vic (🎩, 🎩)
(@_realestdev) reported
@IBKR y'all gotta fix y'all charts, no reason it should be this slow
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@FlowAnalyst @IBKR It's working now, I think I somehow managed to download invalid instrument symbols for the ES? The heck.... how is that even possible idk TWS kept losing data itself, which makes using their API awful. Ah well, glad the ES didn't crash while I was fixing it, I'm 20 long.
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Vincent🐧🥚 #penguin 7911
(@Vincent04016258) reported
@IBKR Hi , cant login, is the system status normal ?
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Quantified Strategies
(@QuantifiedStrat) reported
For the sixth time this year @ibkr asked me to upload my ID and address. Insane EU AML rules and poorly managed support is a bad mix....
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Dtradehunter
(@dtradehunter) reported
@whirlybard @IBKR Using the mobile app. Connected VPN to LA server and works well.
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Atitude Brasil Gdl
(@atitudebrasilgd) reported
@E28Learning @IBKR So sorry about that,I have had similar issues like that before,but HintCrack on Instagram helped me out,he’s a genius
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TK421
(@TK421UK) reported
@IBKR But first, you'll have to spend a half hour trying to login to this 90s anachronism. No text, no login due to "IP address changed". Astonishing bullshit.
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Medved Trader
(@Medved_Trader) reported
@fleezem @IBKR Are you using MT symbol format for options? And are quotes for options working with IB as the source? if you still have a problem, email our support and we can go from there.