Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Login | 22 hours ago |
 Melbourne
|
Login | 6 days ago |
 Cape Town
|
Login | 8 days ago |
 East Orange
|
Login | 25 days ago |
|
Williamsburg
|
Login | 1 month ago |
 Noida
|
Trading platform | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ganwin (@Ganwin2) reported@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
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SOBR (@SOBRBC) reported@IBKR Your desktop software's Linux installer is broken.
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RobertoenMexico (@Olde_Pharte) reported@IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.
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David Wayne (@WDoft) reported@IBKR Sorry for bringing the average down.
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Mathėus Lonning_ (@eosjsjdiiej) reported@IBKR You found this out, I'm not in trouble
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Jack Bauer (@Jack_Bauer2022) reported@IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!
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IRENE EVANS (@evans_iren17300) reported@IBKR How far the Dollar is going down?
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Keeping it real (@shelterfrmstorn) reported@IBKR You really need to get your charting in order. Delays , freezing, referencing problems.
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Jabon McGrewber (@JacobMcGrew6) reported@binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue
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Markets & Mayhem (@Mayhem4Markets) reportedI'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇
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Vrushabh Bhangod (@Vrushabh3211) reported@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !
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Jamie Fortie (@FortieJami77198) reported@IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can
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Guru (@ZainGuru4) reported@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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Binay Jha (Chartered Accountant) (@binaycjha) reported.@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.
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Joseph W (@JosephW31117119) reported@senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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jacob (@FreeDrThug) reported@yeaaahzzz @IBKR It’s not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?
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Priom.eth (@0xPriom) reported@joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis
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Christine Folch (@christinefolch) reported@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
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mindfultrader (@mindfultrader22) reported@IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr
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Arno (@arnoblits) reported@CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.
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Eugene (@Eugenet63824560) reported@IBKR Worst interface
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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J (@Blue_1Trades) reported@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
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0xW 🍌 (@0xWwwwwwww) reported@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
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Nitin Raysoni (@NRaysoni) reported@IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454
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ATIER (@AtierOfficial) reported@IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.
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Deepak (@Deepak66259832) reported@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
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senzu_capital (@senzu_capital) reported@JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)