Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	4 days ago
Hyderabad	Login	16 days ago
Mesquita	Website	20 days ago
Calgary	Trading platform	23 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesus (@CCrypto1001) reported 6 seconds ago

  @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Matt (@MattMattvbip) reported 34 seconds ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  PSaif (@PedSaif) reported 2 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  KHoloud (@KH_SHx) reported 3 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  安然体验用VPN软件 (@Mah49628433) reported 3 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Luna Trades (@totheluna21) reported 3 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 4 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  EliteTrading (@EliteGainzTrade) reported 5 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  . (@outrasparada) reported 8 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Sush$ (@Sush1942) reported 9 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  froyomofo (@froyomofo1) reported 9 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  John Mason (@johnkmason) reported 10 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  ann👾 (@21timestwo) reported 19 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Fyke Peony (@FykePeony) reported 19 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  MilkyWay (@Olua_AO) reported 20 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 23 minutes ago

  @IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS

• 
  MillenniumKnight Inc (@MKINC) reported 26 minutes ago

  @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

• 
  Palmer (@BankTheTrade) reported 28 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  William W. Nicholas (@Alohayall_) reported 28 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  Brandon (@D3GSolutions) reported 35 minutes ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Shraey (@iamshraey_) reported 44 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Hits London (@HitsLondon) reported 44 minutes ago

  @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

• 
  RobertoenMexico (@Olde_Pharte) reported 44 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  habibi (@habibi_zzyy) reported 45 minutes ago

  @ekapob @IBKR yes。down

• 
  The Senior Risk Manager (@salr_nyc) reported 46 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Andrea (@Andrea79983493) reported 47 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 53 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  99.⨀ (@crexsol) reported 56 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  The Titan Traders (@TT_stocks_) reported 57 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  William W. Nicholas (@Alohayall_) reported 58 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?