Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 2 days ago |
 Amiens
|
Website | 5 days ago |
 Toronto
|
Trading platform | 12 days ago |
 Phoenix
|
Login | 20 days ago |
|
Nelson
|
Website | 27 days ago |
 Hyderabad
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mini Trades (@theminitrades) reported@IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.
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Rod Farva (@large_farva34) reported@IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.
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GingerNinja (@GingerNinjaZA) reported@cashflow_king94 @Trading212 @IBKR Man, ours charges us like 1.275% , like wtf 😭 Need to move to IBKR
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Nate (@nathan96911) reported@IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.
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MisterX2025 (@billYT2025) reported@IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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andrew brett (@AndyJB4676) reported@Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps
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Brandon (@D3GSolutions) reportedDear @IBKR it's 2026 and you need to update and do some serious work to your IBKR mobile app for people who actively trade. When I call in people act as if nobody even uses it which isn't true. Get that thing like TWS and give TOS a run for its damn money.
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Nate (@nathan96911) reported@IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.
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yd (@kyingda) reported@IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account
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Thomasius (@TH0MA51U5) reported@OverWeightStock @IBKR But the worst customer service!
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PSaif (@PedSaif) reported@optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)
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@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me
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Richard • Investing & FI (@Therichardralph) reported@financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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Brandon (@D3GSolutions) reported@Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.
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Said Suleimanov (@suleimanov50905) reported@monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon
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Boosting Media (@Booster7860) reported@youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.
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HappyHKL (@HappyHkL1) reported@IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬
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The Senior Risk Manager (@salr_nyc) reported@ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?
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Ekapob⚔️ (@ekapob) reported@StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.
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froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
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Luna Trades (@totheluna21) reported@IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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Natalka (@NataliiaKoval) reported@IBKR Fix first your login form and recovery instructions
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J.J. Jejeebhoy (@jjeebhoy) reportedObscene for @IBKR to go down in the middle of a trading day
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NaN (@iama_nan) reportedWhy is @IBKR down ? Can’t login!!!
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Brandon (@D3GSolutions) reportedMy goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.
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Nate (@nathan96911) reported@IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.