Interactive Brokers status: trading issues and outage reports
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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 4 days ago |
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Website | 10 days ago |
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Login | 12 days ago |
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Login | 17 days ago |
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Login | 19 days ago |
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Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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BatCAt (@BatcatCA) reported@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
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Acmesafeco (@acmesafeco) reported@IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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One Fib Per Day (@fibscalper) reported@buyerofponzi @IBKR They do suck bad I removed all my funds.
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Dave π¨π¦π§βοΈ βΈοΈπ¬π§ (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
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Adi (@adi_baradwaj) reported@joemccann @IBKR IBKR has surprisingly good API support for a boomer product
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γ’γ΅γγΌ (@krell_sophia) reported@IBKR damn, mine's stuck at 1.2%... time to switch?
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STACKDOE (@STACKDOE) reported@IBKR by far one of the worst ui is ancient its 2026 ! mobile app made to make you lose money... not sure who even gave it the green light. just awful on so many levels.
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One foot hurdle (@one_foothurdle) reported@IBKR Thx for your reply, but this was a week ago. π¬ This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.
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Market Mommy (@dontbsalti) reported@trader2179 @IBKR @whop Or IBKR has to explain why thereβs a mathematical error in the post that is now deleted.
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Jinuuku (@Jinuuku121844) reported@IBKR To clarify: the application has been stuck since March 23 due to a known wizard bug on IBKR's end. March 25 was when Live Chat confirmed the issue and promised same-day resolution, which never happened.
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Ethan Hartwell (@EthanTrades13) reported@IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?
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RobertoenMexico (@Olde_Pharte) reported@IBKR The problem is that when I call to get help, I get five minutes of yadda yadda and then it tells me to login online and hangs up. You have effectively cut off all means of contact to get help.
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Vikas kumar (@Vikasro50357845) reported@IBKR Very Bad service no responce π‘
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.
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Ponzi Trader (@buyerofponzi) reportedThe level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad
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Philoinvestor (@philoinvestor) reportedIs @IBKR Flex Query web service down?
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Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!
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Hyperbolic Discounter (@HyperbolicDisco) reported@SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.
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π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met
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realbd (@real_BD_2025) reported1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account
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0xW π (@0xWwwwwwww) reported@stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR
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One foot hurdle (@one_foothurdle) reported@super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR
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Bitget Support (@BitgetSupport) reported@yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.
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Violet (@belfort0609) reported@buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.
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Kirk Hartley (@kirklsp) reportedI'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.
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Paulo Santos (@ThinkFinance999) reported@the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.
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Vj (@VJ_303) reported@IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?
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Ethan Hartwell (@EthanTrades13) reported@IBKR I have been waiting for a reply from support for 10 days on an issue iβm experiencing with my new accountβ¦.
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Investment (@Investm80789211) reported@IBKR Iβm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me