Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 11/28/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Website (44%)

    Website (44%)

  2. Login (36%)

    Login (36%)

  3. Trading platform (16%)

    Trading platform (16%)

  4. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
SpainErandio Trading platform
United StatesChicago Login
United KingdomLondon Website
United StatesStockton Withdrawals
United StatesFort Wayne Login
SpainXirivella Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Dream_S14 Roaring20s (@Dream_S14) reported

    @dan_hildebrandt @IBKR @trader_ferg I loved it until I needed issues resolved. Getting ping ponged from desk to desk over the phone for a couple of hours

  • leo_Machete leo Machete (@leo_Machete) reported

    @IBKR I can't close a CFD position. Need help.

  • tak_ohara Tak Ohara (@tak_ohara) reported

    @AdriaticMetals @IBKR Hi, I’m (my company) a shareholder and use InteractiveBrokers. Not sure what the issue is, but should I take some sort of action??

  • 6_Figure_Invest Vance Harwood (@6_Figure_Invest) reported

    @negativeyield @IBKR I'd give them a call. Obviously, their software wasn't ready for the reverse split but they're probably aware that the problem is on their side.

  • jeremymarlowe jeremy marlowe (@jeremymarlowe) reported

    @IBKR: Also, we’re not going to alert you there’s a problem. The money just won’t be there and you’ll have to figure it out for yourself.

  • dbfx10 dbfx (@dbfx10) reported

    Any @IBKR #TWS pros who can help me? Is there a possibility to do conditional #options orders based on the stock price? And if so how? Like selling the option when #stock hits price target

  • MarkZik Mark Zik (@MarkZik) reported

    @IBKR These could be a real problem with leverage to manipulate price.

  • Michael35998213 Michael Pryor (@Michael35998213) reported

    @IBKR Whats going on with your app. It says no more market data. Also it keeps saying margin cushion used whenever im on a cash account the stock prices have stayed the same but im down half my portfolio whats up. Is there monthly fees now to use this

  • estimatesman Aj (@estimatesman) reported

    @IBKR is there any due diligence or customer satisfaction protocols available? NEGATIVE!

  • Jameelbrannon Jameel (@Jameelbrannon) reported

    ****** customer service @IBKR

  • xiaohuguru hollycowwwww (@xiaohuguru) reported

    @IBKR bullshit, I wait for 3months and still cant open an acount, pending for 3months!!!!!! worst broker ever.

  • mleary6 mleary6 (@mleary6) reported

    @IBKR You know it's bad when the add shows a #chemtrail sky.

  • BistMania BistMania (@BistMania) reported

    @ThomasPeterffy4 @IBKR Dear Thomas, I am having a problem with IBKR and no solution since 2 months. It is about an order which has not been issued by your system and caused loss, you have the logs. Could you please help? Ref# T152493 T358063 T336999

  • woland55555 Wolandov (@woland55555) reported

    @hkuppy At least there is a chance of an audit, cause there is zero chance reaching any customer service at IB. The worst f*cking service. Cc: @ThomasPeterffy4 @IBKR

  • ChinaStockPro JoeNatural (@ChinaStockPro) reported

    Love the @IBKR platform, but HATE the customer service. As usual, I get a representative on the phone and they have NO clue whatsoever.

  • icerovski Ivan (@icerovski) reported

    @IBKR Dear IB, it's been 6 months and you still haven't completed a transfer of one of my accounts that you initiated. Oh, and since it is in a "transition" status for that time, it is effectevely blocked and I still can't trade with it. Please FIX CLIENT SERVICES!

  • tigger80265330 tiggertradersixtyniner (@tigger80265330) reported

    @IBKR Ahh yes, the layout library! Amazing! We didn't want a platform that could plot a chart with a study and not freeze when zooming out... or a platform that didn't have to be shut down at least once a day because it was terrible at memory management... nah... we wanted the library!

  • FrankiJEinstein Alex (@FrankiJEinstein) reported

    @IBKR you have the worst customer service in the world. Contacting you is impossible, as your website will give you an error every time I try to send you an email, while calling you is like waiting an answer from god. So far, I haven’t heard back from both of you.

  • how1er Vuk Stamenkovic (@how1er) reported

    @IBKR so it seems as I am in a stuck, contacted your support about identity proof of the account. They sent back the response to my message center that I don't have access to for some reason? I cant reply nor read the answer. Can you guide me further since I cant do anything atm?

  • sari126789 ساري الحنيطي (@sari126789) reported

    @IBKR I have been trying to contact any one in customer service to follow up on a transferred amount to my account for over 3 months now! I sent dozens of emails without any reply! No one is replying! I transferred money and it's not showing! What do you suggest?

  • RichAndFineMan RichAndFineMan (@RichAndFineMan) reported

    @IBKR your TWS for windows has gone frustratingly slow. It hangs so much especially since the last week update. I suffered losses because TWS froze. It's pissing me off. I've tried more than required memory allocation. Every other application on my computer runs perfectly smooth.

  • genyamsing Gen. Yamsing (@genyamsing) reported

    @HorizonsETFs Hello! Your $BITI.U ETF is not listed on @IBKR which is one of the biggest brokerages in Canada. Please fix this issue. $BITI is fine though.

  • nikhilnadipelli Nikhil Nadipelli (@nikhilnadipelli) reported

    @StockNick1 @IBKR Hi! I was unable to buy AZFL on IBKR today. It says close only. Did you face the same issue by any chance?

  • FrankiJEinstein Alex (@FrankiJEinstein) reported

    @IBKR Good. Maybe I’ll try and get one, so that finally, when I try to withdraw, I won’t be getting an error from your app.

  • leo_Machete leo Machete (@leo_Machete) reported

    @87AlwaysRed @IBKR Need help here. Know why I can't close a CFD position? Says I'm not allowed to short but I'm trying to close it

  • JorgeBull3 JorgeBull (@JorgeBull3) reported

    @AdlinLing @IBKR My broker is notoriously bad at never having shares available to short. So frustrating to see a great setup, then get shut down

  • Charlotte4Puss Charlotte (@Charlotte4Puss) reported

    @IBKR how do I speak with someone? Getting an error when trying to buy, despite best attempts I can’t resolve it myself.

  • haroon_sohrab Soh (@haroon_sohrab) reported

    @lake_resources can you sort out the issue we’re facing on @Trading212 and @IBKR, we’ve not been able to trade the stock for months and you’re not taking an action on it! And NO the issue is not with the brokerages I contacted both they confirmed #stocks #otc

  • estimatesman Aj (@estimatesman) reported

    @IBKR cannot believe why customer engagement and satisfaction is not a regulated protocol? multiple attempts to address this simple initiative, interactive Brokers... Obviously IMPOSSIBLE and NON EXISTENT

  • declanG93 Declan-G (@declanG93) reported

    Does anyone know why @IBKR have closed trading on @AZFLUS ?? Trying to add to my position and it’s saying I can only close my position. Anyone else having this issue l? $AZFL $IBKR #AZFL #IBKR