Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 01/22/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (56%)

    Login (56%)

  2. Trading platform (22%)

    Trading platform (22%)

  3. Withdrawals (11%)

    Withdrawals (11%)

  4. Website (11%)

    Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLyon Withdrawals
AustraliaMelbourne Website
AndorraAndorra la Vella Login
SpainMadrid Trading platform
United StatesGilbert Login
SpainSevilla Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • appplejack003 Abe Jackson (@appplejack003) reported

    @ravvles @IBKR Same thing happening. It's a stupid system. Why not link it to Google Authenticator? Probably more reliable.

  • nycandre NYC Andre (@nycandre) reported

    @IBKR Hi - had issues in NYC from 7:00 am till 10:10 am, now mostly resolved. Suggesting for people not able to conned to use a VPN (I prefer Proton Mail/ VPN, paid, but free may work as well). Then connect to a NYC or UK location. The UK worked when all US didnt

  • MissSimpleNow Miss Simple (@MissSimpleNow) reported

    @vikramaityad @vsankholkar1 @IBKR Really? Down For over 5 hours is normal?

  • DarinCarroll5 Darin Carroll (@DarinCarroll5) reported

    @IBKR Blatant lie. Still down 1 hour later.

  • Ag11Kro Krosch11 (@Ag11Kro) reported

    @oldarmy1 @FJ439 @IBKR I’m thinking of selling covered calls there on 50% , and buying them back down at 3.08. Daily looks like it really wants to form that inverse H&S before running back up. Do y’all see that or am I being wishful?

  • pbyoung1 paul young (@pbyoung1) reported

    @IBKR Please@update your system status. I am still down in NY at 12.45

  • mattholden45 cryptocrap (@mattholden45) reported

    @IBKR still not working - i expect this in crypto not in stocks @IBKR #shitshow

  • hoangbrian brian hoang (@hoangbrian) reported

    @IBKR Lesson in crisis management: come clean honestly and be truly remorseful. You guys have failed in both front: failed to communicate when problems first happened and now then lied about the resolution.

  • Michellezf1 Michellezf (@Michellezf1) reported

    @IBKR I'm getting an incorrect password error despite entering the right password

  • marketshortt Skalpz (@marketshortt) reported

    @IBKR that is a complete lie!!!! you ******* outsourced Pakistani pieces of ****! over 3 hours and I still can't login to my account!

  • Kirth_Gersen_1 Kirth_Gersen (@Kirth_Gersen_1) reported

    @IBKR Still can't login.

  • WildAnimalinDC Wild Animal (@WildAnimalinDC) reported

    @IBKR can't even access the portal login page to complete authentication ............ how can #ibkr proclaim "mostly recovered"?!?!?!

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR @SEC_Enforcement There have been too many outages this year, I think SEC should step in regulating these firms. @FTC Shut down the firms that are not providing smooth services!

  • sly_wolff sly_wolff (@sly_wolff) reported

    @IBKR Still not working.... 12:29 EST....

  • marketshortt Skalpz (@marketshortt) reported

    @IBKR 30 minutes more still can't login!!!! are you ******* going to fix this **** today!?!!?!!?

  • curtisbowal Curtis Bowal (@curtisbowal) reported

    @IBKR Still can't login... Not sure how this qualifies as mostly recovered

  • appplejack003 Abe Jackson (@appplejack003) reported

    @IBKR Your SMS system sometimes gets stuck on "normal days" and the only way to make it work is to get "Voice" to get the code. Then only then, SMS service resumes working. WTF? It's been a year since this started happening and you IBKR mofos don't even care to fix this.

  • BuffettMunger Adam (@BuffettMunger) reported

    @IBKR Still cannot login and half the trading day now gone.

  • migugat Miguel Angel Gaton (@migugat) reported

    @IBKR "few residual issues"?? it's still impossible to connect.....

  • robiifitz Robert Fitzpatrick (@robiifitz) reported

    @nycandre @IBKR Uk not working here

  • YorkiePooMama StreetSmart$💎🐾🇺🇸 (@YorkiePooMama) reported

    @IBKR The rudest customer service ever. Glad I stopped my bank transfer months ago.

  • MichaelMChester Michael Chester (@MichaelMChester) reported

    @IBKR This is very bad. Why didn't you notify users at least by email? Why is there no information about the crash anywhere? Neither in the mobile app, nor in TWS? Why should I search for information about your breakdowns on Twitter?

  • knownofomo ian otto (@knownofomo) reported

    @IBKR get it the f$ck together fcs, your customer service reps are amazing and you put them thru this **** too often, fix your platforms ffs its disgusting, i can't log in loosing money I HATE this bs happening almost weekly lately

  • AthanaDiplas Athanassios Diplas (@AthanaDiplas) reported

    @IBKR Still cannot login!

  • chengslator Chengslate (@chengslator) reported

    @IBKR It's 12:40 can't login. Don't tell me you recovered.

  • AzzamTrader Azzam trader (@AzzamTrader) reported

    @IBKR Not working !

  • jenskristianson ⚡️⚡️ Jens ⚡️⚡️ (@jenskristianson) reported

    @StockOpps @IBKR Try the web portal that seems to work now but very slow - TWS does not work for me still

  • ElTinchazo Martin Rodriguez (@ElTinchazo) reported

    @IBKR HURRY ******** UP!!!! WE ARE ALL LOSSING MONEY BECAUSE OF YOUR STUPIDITY

  • heyitsyashu Yashu Sharma (@heyitsyashu) reported

    @IBKR 1 hr later: still not working

  • LSKMSun James Sun (@LSKMSun) reported

    @ravvles @IBKR i got the code, but when I logged in it says error - the whole page showing error