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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gallagher
(@Coach_ChrisG) reported
from
Pretoria, Gauteng
@IBKR I am a .co.uk customer but can't log in to my account Can I have an email address to speak to your staff please?
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David Case
(@BestUppercase) reported
@shimidds @TT_stocks_ @IBKR Did you find a better service for TSX.V stuff in the end? IBKR looks to be 0.5%+0.5% in and out in most practical cases plus a tiny bit on exchange/fx fees.
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Paul Brake: City Council Candidate 2025
(@CoachPaulBrake) reported
@IBKR Gold just broke $4200 with no signs of slowing down. You are in the greatest recession in history, and you don't even know it. The American Dollar is WORTHLESS!
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محـمـد بن حسـين الفـضـلي
(@9oZwj3gje6rT0XB) reported
@IBKR Hi, would you give current rate of the call rate witch you call it interest rate to grant cash interest bearing on average Cr. balance & if its fix or float rate & if you deduct cash & legal reserves from the average Cr.balnce or not. I see it's 3.83% in your AD Above.
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GodInSG
(@GodInSg) reported
@IBKR worst customer service ever. It’s impossible to get through to you even after entering account number etc ?? #NIGHTMARE
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GNandy
(@Nandy_G93) reported
@IBKR @IBKR_Forecast @IBKR_Campus I opened account U22209694, and placed a ACAT request 455359406 which got rejected. I am not able to reach out to your customer support to resolve this. Plz escalate, contact me and help resolve!
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محـمـد بن حسـين الفـضـلي
(@9oZwj3gje6rT0XB) reported
@IBKR Hi, would you give current rate of call rate , you call it interest rate to grant cash interest bearing & if its fix or float rate & if you deduct cash & legal reserves from your Customer average Cr.balnce or not. I see it's 3.83% in your AD Above Cc: @Capital_SNC
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Mo_od
(@tumsijs) reported
@ChadSteingraber @eToro and @IBKR didn't notice any problems yesterday- all worked fine as usually
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Ale M
(@AleM_LB) reported
Dear @IBKR @IBKR_Europe why you are not allowing to buy $BITF call options today? Please solve this issue immediately otherwise it seems you are manipulating to stock market.
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Amrut
(@Amrut606) reported
@IBKR Can you share customer service number for Netherlands
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Ieremia Fagavao
(@IFagavao) reported
@IBKR Anybody can help me out here on this platform
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KraFtaVerK
(@fta_kra) reported
@IBKR A couple hundred bucks in commissions later.. still no reply from you guys @IBKR . You would almost expect an answer shortly and a compensation in terms of a credit for future commissions to make up for the poor customer service..!
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OA1 Disciplined Trading Service www.OA1Trading.com
(@oldarmy1) reported
@AndyLee62910233 @WellsFargo Part of @IBKR service
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Aniruddha Kalburgi
(@AniKalburgi) reported
@IBKR I'm locked out of IBKR account, I can't login to browser - says verification token sent to email, which I'm not receiving since last 3 days, called helpdesk, only options are to close position at 30$ fee otherwise call disconnects in any other circumstaces
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محـمـد بن حسـين الفـضـلي
(@9oZwj3gje6rT0XB) reported
@IBKR Hi, would you give current rate of call rate , you call it interest rate to grant cash interest bearing & if its fix or float rate & if you deduct cash & legal reserves from your Customer average Cr.balnce or not. I see it's 3.83% in your AD Above Cc: @Capital_SNB
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Punjabi_DadMD
(@Regadenoson) reported
@YungAds_ @IBKR I use fidelity, Merrill and IBKR. I love @IBKR the most. Merrill is the worst.
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Jasper van Dijk
(@Jasper___D) reported
So @IBKR @IBKR_Europe seem to have issues. It keeps logging me out and half the UI isn't showing.
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Ignatius van Zyl
(@naasvzyl) reported
$GME Today it is a week ago that I submitted my request to @IBKR to DRS my warrants. It said it could take up to 4 days, yet it is STILL being processed!!! I believe there is a huge problem with an enormous shortage of $GME warrants. When I DRSd shares ion the past, it didn't that this long. Has anybody successfully DRSd warrants yet? Please say from which broker.
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR @JoseTorresEcon IBKR desktop is taking nearly 20 seconds to load a chart. Very very slow. And I have super fast internet.
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KraFtaVerK
(@fta_kra) reported
@TJTheWheelDeal It seems most brokers are doing a poor job at customer service.. meanwhile I’m already waiting for over a week (and 3 reminders) for @IBKR to get back to me.. such a shame, paying 5 digits in commission per year.
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Vincent Loiseau
(@Vincentcr33) reported
@IBKR Unable to receive verification email IB account access Dear IB Support,Icant log in to myaccount because I’m not receiving the verification email to confirm my login I have already checked my spam,as well as my email settings, but the message never arrives. Could youhelp me
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Amrut
(@Amrut606) reported
@IBKR I have called various times but no answer.. Seems you guys are scammer and no customer service.
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Ahmet Sunelcan
(@AhmetSunelcan1) reported
@IBKR Could you please fix the trading platform? There are login issues, and it’s quite slow, it would be great if you could check it out.
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Smoking Jay Stocks and Bets 💰
(@SmokingJay) reported
@Abu1Jack @IBKR Gotcha I haven’t had issue just was wondering how others were doing. A little curious why it dipped while HOND and OKLO are ripping
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The Butcher of Wall Street Marcel Kalinovic
(@BossBlunts1) reported
@marianne2themo1 @IBKR @LitXchangeApp That is not what the statement above says. It says if you do it on expiration you must reach out to customer service. That is what manual exercise means just a heads up
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طويق
(@Abu1Jack) reported
@SmokingJay Yes big issue as well, they will convert my shares 14 of October. Until then, I cannot do anything. @IBKR is the worse broker in history.
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طويق
(@Abu1Jack) reported
@MicrocapTrader @7thDayTrading The same here with @IBKR the worst broker in history
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1776🍊Frontfrau_GME
(@Frontfrau_GME) reported
@Th3D3v11 @naasvzyl @IBKR What mean Non DRS only🤔thats my issue
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West Coast'N
(@westcoastacoz) reported
@naasvzyl @IBKR Maybe try fidelity, so far no problems getting the warrants or getting new ones.
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Thomas Allen
(@thomas_all9835) reported
@IBKR We're in in one well feel it when the grid goes down