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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (45%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Taskin Tas
(@TaskinTas17) reported
@ThatRSIguy @IBKR It is almost an hour, not working from London
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fante
(@fante21207515) reported
@IBKR cant login anymore from any platform...I am having big issues
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quicksilver
(@LoonDr) reported
@IBKR Can’t log in since over an hour (London). I’d think resetting a server shouldn’t take very long. Atrocious.
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR Can Someone tell me how to turn-off this lousy two-factor Identification? It's terrible! It never works! The stupid app *never* remembers the password. The website 'Says' that it is Generating a 'code', but it never does.. This is Costing me so much money! Need 2 Turn it off Asap
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Taskin Tas
(@TaskinTas17) reported
@IBKR Not working from London...
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Rocky Tweets
(@RTtweetes) reported
@IBKR could you please fix your website? It’s not working from the last 5 days.
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR A two factor identification, that NEVER WORKS!! Not 1 Single Time... NEVER SENDS THE STUPID CODE, At All?! How Can u Trade w/ this Junk Website
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James Shen
(@Jazekay) reported
@IBKR Experiencing issues connecting to broker. I’m located in Richmond, BC.
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HML_Compounder
(@HML_Compounder) reported
@pansareV @PrefShares @IBKR It really does. Phone app isn't terrible but not the best either. Funny how you have to run reports just to see cost basis of various holding specIDs. Haven't tried the desktop version as I run Chromebook at home and don't want to download on work computer.
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Aiva
(@aivainvesting) reported
@IBKR #ibkr down for 5 hours now zero information. Insane $ibkr
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@LoonDr @IBKR This is sickening. My options are just going bad and my profit is gone!! Called them thrice and they don't know when this will be fixed.
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@IBKR YOU REALLY NEED TO FIX THINGS FOR EU CLIENTS. WE CAN'T LOG IN. AND YOUR REPRESENTATIVE TELLING PEOPLE THAT THEY CAN TRADE ON CLIENT'S PORTAL SHOULD KNOW BETTER. WE NEED ACCESS URGENTLY. IT HAS BEEN MORE THAN AN HOUR NOW THAT WE CAN'T DO ANYTHING!!!
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR What kind of Garbage, is this Interactive Brokers? I was so excited to Sign up, based on Advertising. But, neverending Problems. The Price on order Screen never Updates!!! You can *Only* be logged on to 1 device at-a-Time!! WHAT?!?!??! Never seen this Garbage in 35 yrs of Trading
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Marek Lubinski
(@MarekLubinski1) reported
@ThatRSIguy @IBKR @IBKR can you please at least give some update here? For 3 hours people cannot login to the portal, neither app - is this serious?
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sasa Brown
(@sasaBrown4) reported
@IBKR Your $1,000 turned into $2,038, from that day onwards, I make more money and invest more every week, thank you so much, find a legit account manager like you, I recommend the public to invest in financial stability, see her WhatsApp +447424092232
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Richie Paw
(@PawRichie) reported
@IBKR what are you doing??? Stop maintenance right now I need to sell my positions What is this **** Are you shorting $Maia??
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Leif Erikson
(@leif_eriksoon) reported
@IBKR Can't trust with constant connection issues
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ThatRSIGuy
(@ThatRSIguy) reported
@IBKR Please fix your EU servers, can't log-in, like a lot of other people are mentioning already
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@IBKR IBKR 3 HOURS LATER STILL NO SOLUTION. ARE YOU SERIOUS WITH YOUR CUSTOMERS??
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The Rose That Grew from Concrete
(@TheRoseThatGre3) reported
@ThatRSIguy @IBKR I have talked to them on phone twice and they can't fix no **** yet. Gggrrrr!! They even don't know when this will be fixed. My 0 DTE options can REST IN PEACE
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Muslim Peter Griffen
(@Muslim_Peter) reported
@IBKR Im having a problem with logging in
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Richie Paw
(@PawRichie) reported
@IBKR you are betting against your users and you are losin Is this why you shutting of the service? You are costing me thousands, you ******* idiots
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fante
(@fante21207515) reported
@leif_eriksoon @IBKR its impossible to login anymore
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR The Stupid app *never** remembers your Password! Have 2 Jump Through various Hoops, Just to get Logged-in. If you are trying to make money and Time is crucial, Interactive brokers is **Definitely** not for you!!! It's Absolutely Horrendous!!
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Dmitriy Bratanov
(@bratanov) reported
@vic_the_trader @IBKR yep not working... though it does work for some
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William Tyler Freeman
(@WilliamTylerFr1) reported
@LoonDr @IBKR It is Not just E.U. I am having Constant, Non-stop issues logging-in and Staying logged in on their website, in the U.S.
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William Tyler Freeman
(@WilliamTylerFr1) reported
@IBKR @IBKR Can you pllleeeeeeaaaaaaasssee fix both your website and your app? It is Costing people so much MONEY, lost opportunities/Lost profits. Your price on the Order ticket Nvr updates & is MISLEADING! 2-factor identification is Too broken to be Fixed (Never once Works!
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fante
(@fante21207515) reported
@WilliamTylerFr1 @LoonDr @IBKR whats going on....did they shut down operations?
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Alexey Belorusov
(@AlexeyBelorusov) reported
@IBKR Over 3 hours no connection. This is really bad.
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Vik Pansare
(@pansareV) reported
@HML_Compounder @PrefShares @IBKR Ibkr rocks just wish their UI and customer service wasn't total crap