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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Barrowman
(@BarrowmanBen) reported
ASTOUNDED at the poor service im receiving from @IBKR. Deposited money over a week ago, which has now disappeared. Have sent proof of payment which apparently isnt enough to get the credit ive paid for into my account. Staff just shurg their shoulder. BEYOND BAD, AVOID!!!!
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Dr. Jeff Ross (Pleb counselor)
(@VailshireCap) reported
3/ ...to a new, client-friendly broker/custodian in 2022. I want what's best for my #Vailshire clients and @IBKR is failing them with terrible UI/UX and application/account services--despite years of complaints and suggestions. Sorry to rant.
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Aurora Borealis
(@JoneTan_2020) reported
@madaznfootballr Good job, congratulations! With my broker it is impossible to find stocks to short because after a run the next day they purposely don't let their customers. @IBKR Interactive Broker u are totally customer unfriendly and a scumbag company. 💩🤮 $ISIG
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Anyone else having problems with futures data on @IBKR tonight? I've been having issues with everyone, and I'm paying for all these separate feeds. About to cancel all my professional data subscriptions because half of them don't work. When one doesn't work, they're ALL useless.
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Medved Trader
(@Medved_Trader) reported
@fleezem @IBKR Are you using MT symbol format for options? And are quotes for options working with IB as the source? if you still have a problem, email our support and we can go from there.
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vic (🎩, 🎩)
(@_realestdev) reported
@IBKR y'all gotta fix y'all charts, no reason it should be this slow
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Lin Xinxin
(@Vanessa58118610) reported
@IBKR Compared to holding cryptocurrency, I prefer the stability of mining, which is similar to bank deposits, so there is no risk. The income from mining is several times that of the bank. Depositing money in the bank will only bring us a small amount of interest. The bank interest is
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Joe Kunkle
(@OptionsHawk) reported
@shrink100 @MerrillLynch @IBKR It's getting hard to justify using Merrill anymore, no customer service, constant website issues but IBKR is ancient
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Summer
(@Summer_OTC) reported
@CymroTrader @IBKR Don't know. I had the same problem with PVRS.
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((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7!
(@k3vk4) reported
@IBKR **** off scammers!
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ABDULAZIZ
(@Abdulaziz1992s) reported
@IBKR Why don't you support the Arabic language for me to reproach you?
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Cymro Trader
(@CymroTrader) reported
@Summer_OTC @IBKR It’s fine for me. Input error somewhere?
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Paul Smith
(@morrissmith506) reported
@IBKR YOUR LIVE CHAT IS STILL DOWN😡🤬😡?? WHATS GOING ON- BEEN DOWN FOR AGES- POOR, POOR CUSTOMER SERVICE!!!
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Jason Roller
(@MrBigPicture) reported
@IBKR Too bad the platform has so many issues with it
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Vincent🐧🥚 #penguin 7911
(@Vincent04016258) reported
@IBKR Hi , cant login, is the system status normal ?
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Linsey
(@Daquan19224611) reported
@IBKR today is my daughter birthday and wasn't able to afford anything for her shes been asking me for sushi but i just dont have enough for it if anyone can help me out my cash app is baddiemom23
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otto
(@tradeharder) reported
@averygrrl @IBKR “Prof” subs are just a small revenue stream for zero cost. **** em! Dodge that and life is good. The real Danger of retail is when vol spikes and there is no way to trade it. They’re all “down” Major part of my strat is to never get burned in those 30min craziness where $ made
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Dtradehunter
(@dtradehunter) reported
@IBKR What the *** is going on with @IBKR?? Can't connect...system down??. Can't even get help!
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Aurora Borealis
(@JoneTan_2020) reported
@IBKR And certainly the worst broker to short stocks that have performed well a day before, because you can never short them with you, because there are supposedly no shares available, at least it is always your excuse! Only with you it is the case! 👌
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AcornHoarder
(@ZombiLiving) reported
@IBKR Fix your damn ancient deposit system and maybe more people would use your services! Use #IOTA or #hathor or fee free crypto if you have to!
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Brandon Gum
(@B_Gumm) reported
@IBKR Listing the wrong cost basis for recent trades for the 6th trading day in a row. Cant get ahold for customer support. Closing my accounts with them. - They messed up the cost basis by more than $30 a share. Incredible.
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Bombcrypto
(@LilFarq) reported
@IBKR Kindly Send a direct message to resolve all issues on your wallet immediately
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Dtradehunter
(@dtradehunter) reported
@whirlybard @IBKR Using the mobile app. Connected VPN to LA server and works well.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@FlowAnalyst @IBKR It's working now, I think I somehow managed to download invalid instrument symbols for the ES? The heck.... how is that even possible idk TWS kept losing data itself, which makes using their API awful. Ah well, glad the ES didn't crash while I was fixing it, I'm 20 long.
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR I began composing new tickets on 11/29 re: IRA Conversion. You have never responded to me. I decided to write ALL Departments. Where is the service. Obviously time sensitive but it seems you don't care.
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Vivien Jutsu
(@VivinJu86) reported
@IBKR A single platform is not a bad idea, but risks increase.
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Sachin Konara
(@SachinKonara) reported
@IBKR I was disappointed with the live chat option on your website. OTP sending for my mobile phone number confirmation didn't work. I requested for a live chat assistant to help me today but no one came. #ComeOnGuys #YouGuysCanDoBetter
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craig harper
(@harperwc) reported
@IBKR how long is this "scheduled maintenance going to last ?
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NavBharat
(@NavBharat11) reported
@IBKR the trading platform is down in Australia. How long before we can trade again?
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TK421
(@TK421UK) reported
@IBKR But first, you'll have to spend a half hour trying to login to this 90s anachronism. No text, no login due to "IP address changed". Astonishing bullshit.