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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Login (44%)
  • 33% Website (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Calgary Trading platform 3 days ago
Málaga Website 1 month ago
Saint-Ouen Login 2 months ago
Le Grand-Quevilly Login 2 months ago
Sydney Trading platform 2 months ago
Jewar Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • booklilifee
    Lili Fee (@booklilifee) reported

    @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @OverWeightStock @IBKR But the worst customer service!

  • morphieCNFT
    morphie (@morphieCNFT) reported

    @IBKR It took them 3 weeks to send help good job

  • KhushbooR1
    KhushbooR (@KhushbooR1) reported

    Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR has great features but customer support is abysmal!

  • Cruzdavidmiguel
    MeversusMe (@Cruzdavidmiguel) reported

    @IBKR Worst broker in the business!

  • danielhitome
    Y. Daniel Cheng (@danielhitome) reported

    @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR customer support is abysmal.

  • travelynrose
    Lynda Holt (@travelynrose) reported

    @IBKR I expected better quality from you.

  • OptionsWolf77
    WhiskeyAndIce (@OptionsWolf77) reported

    @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

  • GrumpierBTDay
    GrumpierByTheDay (@GrumpierBTDay) reported

    @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

  • chris24eth
    chris24.eth 🟦 (@chris24eth) reported

    @IBKR The last broker to remove PDT restrictions. This number will go down

  • 0xGoku_eth
    0xGoku.eth (@0xGoku_eth) reported

    How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

  • funfoodlover
    Catherine898 (@funfoodlover) reported

    @IBKR I don't have money to invest. That is my main problem

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

  • Katy49889108
    Katy (@Katy49889108) reported

    @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • letilibertad
    Leticia Ft (@letilibertad) reported

    @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

  • flukigero
    Olivier (@flukigero) reported

    @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

  • thecracker_23
    BorrisBOMBA (@thecracker_23) reported

    @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

  • ALBACapMgmt
    🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported

    There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏