Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (38%)
• Login (38%)
• Trading platform (25%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Trading platform	1 day ago
Phoenix	Login	9 days ago
Nelson	Website	16 days ago
Hyderabad	Login	29 days ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Limpidish (@Imz_isNoGood) reported 33 seconds ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Thomasius (@TH0MA51U5) reported 35 seconds ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  Wanda Case (@WandaCase9l) reported 3 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  PSaif (@PedSaif) reported 5 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  Luna Trades (@totheluna21) reported 7 minutes ago

  @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

• 
  PhenixInvesting (@PhenixInvesting) reported 8 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  Mihir (@mihirbenipuri) reported 9 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Lex◇Investor (@Inves2grow) reported 9 minutes ago

  @_charles289 @IBKR no problems.

• 
  Jesus (@CCrypto1001) reported 9 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  ₿a ElenHODL (@BaElenhodl) reported 10 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  thewalkingimmortal (@tyeatfood) reported 10 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  joe (@Yogithebearish) reported 10 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  niu.niu (@Double_Niu) reported 12 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  RobertoenMexico (@Olde_Pharte) reported 14 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  Kate Whittaker (@KateWhitta17313) reported 17 minutes ago

  @Therichardralph @IBKR There awful can’t buy anything decent takes ages to sell if you want to sell

• 
  Wanda Case (@WandaCase9l) reported 18 minutes ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  The Titan Traders (@TT_stocks_) reported 18 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  David Silva Smith (@DavidSilvaSmith) reported 19 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  Natalka (@NataliiaKoval) reported 28 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.

• 
  Kir Royal Trader 🥂 (@go_mask) reported 29 minutes ago

  Hey @TradingView and @IBKR 👋 I’ve been trying to connect IBKR account to TradingView to trade directly from the platform, but the connection keeps failing. Is there currently a known issue with the IBKR integration? Thanks for the help.

• 
  habibi (@habibi_zzyy) reported 34 minutes ago

  @ekapob @IBKR yes。down

• 
  The Titan Traders (@TT_stocks_) reported 34 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 35 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  EliteTrading (@EliteGainzTrade) reported 35 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Mendax Venatorem (@mendaxvenatorem) reported 41 minutes ago

  @IBKR Terrible

• 
  Nate (@nathan96911) reported 42 minutes ago

  @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

• 
  David Silva Smith (@DavidSilvaSmith) reported 43 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Hiral Shah (@HiralllShah) reported 52 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  Peter Penny (@PeterCarli28957) reported 55 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

• 
  Leticia Ft (@letilibertad) reported 57 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.