Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	18 days ago
Saint-Ouen	Login	1 month ago
Le Grand-Quevilly	Login	1 month ago
Sydney	Trading platform	1 month ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Outlier Capital (@outlierrcapital) reported 4 minutes ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  Strategic Degen (@StrategicDegen) reported 6 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

• 
  MillenniumKnight Inc (@MKINC) reported 7 minutes ago

  @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

• 
  白大白🎀 (@DianaV65176) reported 8 minutes ago

  @IBKR Send help!

• 
  James Sun (@LSKMSun) reported 11 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Kevin Ang (@fstorm28) reported 12 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 13 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  Geodes R Rocks (@GeodesRock49) reported 13 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  William W. Nicholas (@Alohayall_) reported 14 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  thewalkingimmortal (@tyeatfood) reported 16 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 20 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 28 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  MeversusMe (@Cruzdavidmiguel) reported 30 minutes ago

  @IBKR Worst broker in the business!

• 
  Marco (@marcoaam95) reported 34 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  pastperformer (@pastperformerAU) reported 36 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.

• 
  Al Sher (@b1ackops) reported 38 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Cashflow King (@cashflow_king94) reported 42 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

• 
  ilia (@ilia_el_pro) reported 42 minutes ago

  @TheFlowHorse can i ask why when i trade on @IBKR i tried after hours etc and even if there is trade on nasdaq route at that bid price my bid orders is not execute even with 1% lower price or is like lagging sometimes to like that while hyperliquid/binance perps dont have this issue

• 
  MikasaSukasa (@MikasaSukasaN) reported 43 minutes ago

  @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

• 
  The EV Hunter (@LastGambler_777) reported 50 minutes ago

  @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

• 
  Bubble Trouble (@SkillJoyed) reported 52 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  Adaxelo (@RoiSinge) reported 52 minutes ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  Catherine898 (@funfoodlover) reported 55 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  joez.eth (@fbjoe) reported 55 minutes ago

  Who's heading @IBKR product department? it looks like you guys put a lot of effort to make your UX terrible. Honestly if you pay me nothing I would do a better job

• 
  baani 🦕 (@baanibaani4) reported 56 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Dun (@mikegor52933) reported 56 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Katy (@Katy49889108) reported 57 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  FactPulse (@FactPulse93508) reported 59 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  Olivier (@flukigero) reported 59 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 60 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!