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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (36%)
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Trading platform (36%)
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Website (18%)
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Withdrawals (9%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cypress |
Website | |
 Justiniano Posse |
Login | |
 Hamilton |
Trading platform | |
 Kidderminster |
Trading platform | |
 Jerez de García Salinas |
Website | |
| West Kelowna |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Girotra
(@Itsmegigo) reported
@IBKR hey guys - I made a positions transfer from ibkr to another broker many days back and I still cannot see it go thru. This is really bad exp. can someone help?
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@UAE
(@UAE) reported
@IBKR Stay away worst experience ever, choose any other broker if you're looking for good platform check Tradestation, Lightspeed (for active traders) or webull, STAY AWAY
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Marek
(@Marek92027579) reported
@IBKR Is the service down? I tried login and got 503 or error message. Thanks.
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Максим Ионов
(@Ionovmaximm) reported
@IBKR Hello! I can’t login into my IBKR account! I need it as soon as possible. I have all of my money in it! Im not in my country! Phone calls to are too expensive. I already spent a lot of money roaming to try to call you! Call me in internet please. My watsap is +79284464271
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rmodsarefatcoonts
(@rmodsarefatcoo1) reported
hey @IBKR! When I build an options strategy and click +Profile button I get an error "Performance data could not be calculated". This never happened to me before the recent major GUI rework. Are you aware of / working on this issue?
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Ed
(@FlaCoop) reported
@IBKR #IBKR Why am I still waiting for the interest on the IBKR Notes that were redeemed early on 6/2/21? Daily messages and phone calls don't get a response. Good customer service?? Hardly.
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vijim
(@lovablenonsenz) reported
@TheBermanShow @IBKR login issue again today?
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Stian Bergman
(@BergmanStian) reported
@IBKR You literally have the worst customer service of any company I’ve ever dealt with #IBKR #horrible #ripoff
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Stian Bergman
(@BergmanStian) reported
@IBKR @sari126789 Don’t waste your time, you won’t hear back from them…worse customer service ever.
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Cyberian
(@iso27032) reported
Impossible to login #InteractiveBrokers. @IBKR - I hope it gets sorted soon.
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Kevin
(@Luckymememememe) reported
@IBKR How,can I get hold of support from Interactive brokers. I know, there are phone numbers I can call, been there, done that. I'm locked out of my account I tried desperately too many times to log in. What on earth is a Chalenge number? I have been trying since yesterday.
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Mr G
(@giannivandort) reported
@IBKR Impossible to create an account. After every login I'm logged out with this error: We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity.
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vijim
(@lovablenonsenz) reported
@IBKR Login issue again? second time in a week.
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Cyberian
(@iso27032) reported
@lmnprt @IBKR Luckily this is happening at the account opening stage and not when I need to trade. Imagine the chaos!. Also the T&C are so anti-customer that they take no responsibility for system outage. #NeedABetterBroker
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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Marc
(@MarcHudzon) reported
@IBKR I'd love to login to my account today, if it's not too much trouble
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vijim
(@lovablenonsenz) reported
@TheBermanShow @IBKR both have issues. I have to check IB key authentication or remove two factor auth.
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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Stian Bergman
(@BergmanStian) reported
@IBKR You literally have the worst customer service of any company I’ve ever dealt with #IBKR #horrible #ripoff
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Felix
(@deen788) reported
@IBKR what kinda website you guys running? I can't create an individual account! errors out with "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity."
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Adlin Ling
(@AdlinLing) reported
@madaznfootballr Certainly not @IBKR. They're terrible for shorting hard to borrow stocks.
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Oxford Analytics
(@OxfordAnalytics) reported
Initial margin to short $GBTC on @IBKR is 400% and maintenance margin is 200%. Much easier to short $MSTR on @IBKR with initial margin of only 30%. #BTC #TetherScam #interactivebrokers
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Hatton
(@Hatton318) reported
I can’t trade anything on OTC today seen as though @IBKR doesn’t wanna show all the Level 2 data, please fix ASAP 🙃
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Technical Options Traders
(@techoptions_pro) reported
@IBKR really bad service today.
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Hatton
(@Hatton318) reported
@IBKR Level 2 data is broken, Many MM are missing, please fix
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James
(@JameSm1th) reported
@IBKR why don't you guys allow us to transfer our RRSPs into your platform from another service? You guys don't want my money?
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DiamondAPE1st*Class
(@Charmness214) reported
@IBKR how much for yall to lend out amc shares. because citadel apparently hasnt learned their lesson..STOP ALLOWING PEOPLE TOO BARROW MAYBE THATLL FIX THE Failure to delivers
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AJ
(@BlancobyAike) reported
@IBKR my bank does not execute a wire for funding to you. Message is to ask why to you. Customer service you are providing is non existent, how to clarify this?
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Matt Sanders
(@CIAdopeman) reported
@IBKR Wow, another ad telling me where to put all the immense cash I have to make it MORE cash by some black magic ****. I have $0.07 in by bank account, you stupid ****-goblins. Eat my ****, ad algorithm.
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vijim
(@lovablenonsenz) reported
@TheBermanShow @IBKR may be just for me. Face problem with Security code most of the time.