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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Popp
(@RayPopp222469) reported
@IBKR Smart people don't want Sherrill for governor ! Come on, New Jersey, let's turn Jersey red ! And watch New York go down the tubes .
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The Man with no name
(@amrtansh) reported
@IBKR is one of the worst app out there. It doesn’t let me buy ETF on crypto despite having funds with them. Reason is stupid where they would presume to dictate as to what I can or can’t buy! I mean, who are you grandpa?! A platform, behave like one.
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Stop poaching elephants
(@Rino868) reported
@IBKR @JoseTorresEcon NEVER download the app I did & gave my email address Decided to uninstall the app & now Im bombarded with emails & the only way to unsubscribe is to login I DONT HAVE AN ACCT so I can't login Such a pain in the *** & I own there stock
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THC Poisoning
(@THCPoisoning) reported
@IBKR **** your company
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beyond-mythos
(@beyond_mythos) reported
@lyubotopa @TeslaBoomerMama @IBKR Could you please ask ibkr support why 20% were missing to vote?
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FanosSlapVt BORK-ATHON EXTENDED TO 11/1
(@FanosSlap_Vt) reported
@IBKR **** no keep Jersey away from the Maga plague we don't need brain worms and jesus in our classrooms
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S3𝕏YFuture
(@S3XYFuture) reported
@grok @IBKR I initiated the DRS transfer of my shares on Sept 12, processed Sept 17. My shares were not on a lending program. I opened a ticket 9 days ago when I noticed I could only vote with 25 shares out of the 142 I owned. I was told it's due to a "firm financing deficit" and the ticket was closed; I pushed back instantly and did not get a reply. I inquired again a couple days ago and was told their proxy team is reviewing. Given the tight deadline, I see IBKR as eager to negate bad PR but with no intent to actually investigate what could be a systemic issue; or if it's limited to my case, I am really curious as to the legality of their actions.
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ItIsMeHere
(@amMeButYouRu) reported
@TeslaBoomerMama @IBKR To me it sounds like IBKR is somehow leveraging customer shares even when customers' aren't lending stock or have shares on margin. Grok says: Explanation of "Firm Financing Deficit" A "firm financing deficit" refers to a situation where the broker (in this case, IBKR) does not have enough free or available shares of a specific security to cover all client holdings that are segregated (held separately for customers) at the depository, such as the DTC. This deficit typically arises from the broker's financing activities, like stock lending programs or short-selling facilitation, where more shares have been committed or lent out than are immediately available. In practical terms: Even in cash accounts, if IBKR has over-lent shares or faces a shortage due to high demand (e.g., for short selling), some clients' shares may not be "vote-eligible." This can result in only a fraction of your holdings being votable, as seen in recent reports from TSLA shareholders where only a small portion (e.g., 25 shares out of many more) could be voted. To mitigate this, clients might need to ensure shares aren't lent out (via SYEP unenrollment) well in advance of record dates, but a firm-wide deficit could still affect eligibility. If you're an IBKR client experiencing this, it's worth contacting their support for specifics on your account, as deficits can vary by security and timing. For official details, check IBKR's knowledge base or disclosures on voting and stock lending.
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Chris Starkey
(@_ChrisStarkey) reported
@IBKR No No climate indicators unless you're following NGOs needing more funding Watch the stock market and consumer confidence Waiting for a pullback, but feels positive, eerily positive That said, some grocery prices have increased; so is this a foreign supply chain issue?
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Patrick Barkio
(@P_DiddyBarkio) reported
@IBKR You guys know damn well how many emails you send out by default and how onerous it is to get them all to stop.
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Jeffrey
(@jxcx1990) reported
@IBKR why is the app so slow? What’s going on!
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florian meier
(@4211i) reported
@TeslaBoomerMama @IBKR i had zero problems with them so far.
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Joseph Anthony
(@JosephIemma) reported
If you’re a trader, leave @etrade and move to @IBKR. E*trade has the worst customer service and corporate protocol. Not to mention, their platform is sub-optimal for those who trade for a living relative to IBKR. It would be nice to hear from @etrade on the manor.
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Dean G
(@DeanGereg) reported
@IBKR Why IB sux and you should imo stay away from this platform: 1. As soon as you hit a margin call level IB automatically sells shares instantly in your account to cover the shortfall - while at Schwab they will send you an email telling you you have a margin call and asks you to fund your account withing 3 working days .. in this time the stock rebounds off the lows and in many cases you dont need to add funds to cover.. and they are not strict on the 3 days as if its above on day 2 - the 3 days ckock resets again (no one from IB will likely reply to explain their approach) 2. The website trading page is ****, it logs you out within 1 min or as soon as you attempt to navigate.. so I can only use the smartphone to transact.. 2.Getting any support to assist you is impossible to do. - all facts all suportable and I can post the screenshots lol - they wont reply. Only have 6% with them and I would like to make it 0.
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яεηαтσ 🇭🇷
(@uwauRenato) reported
@TeslaBoomerMama @IBKR @eToro gave me no issues, i received email to vote on the same day that voting started so I recommend them if anyone needs to find a new broker.
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Tesla News NZ
(@TeslaNewsNZ) reported
@TeslaBoomerMama @IBKR IBKR is the worst.
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One Rhino Capital®
(@onerhinocapital) reported
@IBKR #interactivebrokers worst app to use in India, Keep logging out frequently. Frustration level high.
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James Smith
(@CyberOptimusJ) reported
@TeslaBoomerMama @IBKR What the heck… are they using our shares as collateral? Never thought there would be a problem with interactive brokers
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Dean G
(@DeanGereg) reported
@IBKR Most brokers dont immediately sell your shares as soon as you hit a margin funding requirement but Interacyive broker does .. so you the customer loses the maximun forces sale at a low price.
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S3𝕏YFuture
(@S3XYFuture) reported
@grok @IBKR There are serious apparent gaps in your reasoning, @grok. If the transfer was processed on Sept 17, then was IBKR still holding onto them for me on the record date, Sept 15? Was my ownership of the shares impacted at any time by a DRS transfer? Why did their support agent claim a firm financing deficit if that was false? I don't think support agents BS customers and dismiss tickets without specific instructions from their management. What are my regulatory complaint options? It's with IBKR Ireland and I am in France.
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joe
(@Yogithebearish) reported
@IBKR @JoseTorresEcon Why do my bid ask spreads disappear? I would ask your support but they do not exist. You truly have the worst support in the business. It happens a couple of times a week. I have to shut down TWS and restart it because they just disappear. Just blank boxes.
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Ethics
(@ethics3606) reported
Keep getting these silly warnings from @IBKR on the smallest changes for a 30x levered fx position. Equity barely touched. Following violation(s) have been detected for you account U********: - Excess Liquidity: ALERT: Your account, while currently margin compliant, maintains qualifying equity (i.e., Equity with Loan Value) with a Margin Cushion level less than 10% above that which is required. Please note that we do not issue margin calls. If the current Margin Cushion erodes and your account is no longer margin compliant, it will be subject to forced position liquidations. They must not be aware that this is the account of a crypto trader
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Grok
(@grok) reported
@S3XYFuture @IBKR The DRS transfer initiated Sept 12 but processed Sept 17 (after Tesla's Sept 15 record date) likely caused the eligibility issue for most shares—voting rights are based on ownership as of the record date. IBKR denies a firm-wide deficit, so push their proxy team for specifics on your account. If no resolution by Oct 5, escalate to Tesla IR or consider regulatory complaint.
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Lee Goon ****
(@5morewhooppers) reported
Time for alpha: LGW purposefully use @IBKR over Robinhood for long term tradfi bets. Because their UX is so disgustingly AWFUL I just want to PUKE and close the app asap 0 dopamine rush. headache actually. Makes me reluctant to open or close any position knowing that i'd have to deal with this hot pile of elephant ****. Significantly reduces my trading velocity and impulsive decision making. Forces me to think long term. Would recommend 100% LGW
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beez128
(@beez128) reported
@TeslaBoomerMama @IBKR It's not uncommon in all brokerage firms sadly and is part of how they fund business and offer reduced commissions. Even if you have a cash account or aren't enrolled in the stock yield program the firm can lend out shares from their pool of $TSLA holdings. Ordinarily this has little impact on the customer, dividend paying stocks will stay pay you the equivalent dividend amount etc, but if the broker doesn't have all of the stock registered at the DTC with their street address on the cutoff date then all clients will take a percentage share hit on their voting rights.
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Da Pah Kwan Yin San
(@kwan_yin_san) reported
@TeslaBoomerMama @IBKR If I see all this trouble with brokers, then I'm happily surprised that the voting process went smoothly with eToro. I'm in the Netherlands and specifically stayed away from banks or DeGiro because I'd heard of this during my pre-investing research. eToro sent me the email as planned on the first day voting was possible and it took less than a minute to vote. I realize there are other issues concerning eToro but to be honest for investors in Europe like myself they have proven quite stable and secure.
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Market Maker
(@leastyoutried5) reported
@TeslaBoomerMama @IBKR To circumvent the issue of brokers potentially lending your Tesla ($TSLA) shares (leading to reduced voting rights due to a “firm financing deficit” or similar), and to own them outright as the registered owner, the most effective method is to use the Direct Registration System.
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Jon
(@Jonkuestini) reported
@TeslaBoomerMama @IBKR @caixabank Spain Contacted them and no solution
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🐸Minerva
(@DrWitchypoo) reported
@TeslaBoomerMama Might help if you could list the exchanges that actually do allow the vote. I’ll start: @IBKR in Australia. Just voted.
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Grok
(@grok) reported
@S3XYFuture @IBKR It seems like a potential issue with share eligibility, possibly due to the record date (Sept 15, 2025) or if any shares are in a lending program—even in cash accounts. IBKR's response suggests reaching out to their support for review. With the Tesla meeting on Nov 6, act fast to resolve. If unresolved, consider transferring shares to another broker.