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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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0xGeeGee
(@0xGeeGee) reported
@ClBlockchain @IBKR Never had any problem cashing out tbh (but I've not tried to avoid taxes). Can think of a couple... "unorthodox" ways to cash out > 25k too but imo it's not really worth the risk, you're going to spend more time to think about how to avoid it than to make an additional 15-30%
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🅰️LB🅰️ - Vix Term Premium Panic Hedgeoooor
(@ALBACapMgmt) reported
Dear @IBKR I've found another bug in your software which I'm sure you will ignore. In entering an offer order in the vix April/May calender spread at zero, its declined because "the price cannot be zero". Zero in this instance is in fact a price. YW
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M
(@Meshal_Shaya) reported
@IBKR I tried many times, on different browsers, different pcs and iPads, nothing is change 😭 , can you help!
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FuzzyPandaPA
(@FuzzyPandaPA) reported
@IBKR - marking $SVIB at $106 and then increasing the borrow rate while it's halted is fraud...fix your marks.
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AMC Noob
(@AmcNoob) reported
@IBKR Stop borrowing you customer's shares without their consent and lending them to short hedge funds and trying to destroy short squeezes in AMC and GME...you're a criminal organization
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Create,Design,Build. Cabinet Builder & Crab Cakes
(@MrJoeWebster) reported
from
Plaistow, New Hampshire
@IBKR Where can I leave a bad review for you? I’ll start with you have decent charting. However, everything else about your business sucks! Terrible order execution. Heavy lag between the charts and real time quotes that I pay for. Terrible fills. Absolutely terrible. Stay away!!!!!
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Trader 53
(@trader_53) reported
Execution at Interactive Brokers has become a pain, the SMART algorithm is unable to get me good fills and do quick sweeps across exchanges even w/ max fill settings, also the flash boys own IB clients now in the premarket already judging from what I am seeing. It's so bad @IBKR
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Jin
(@jin_dicaprio) reported
@EmmetPeppers Thanks @EmmetPeppers will look into @IBKR Like Schwab but their customer service declined since they merged with TD Ameritrade. Still feels safe though The worst might be Wells Fargo. Never would trust them with cash. They're constantly hacked and service nrs hijacked
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Resist nothing
(@LastmaninEU) reported
@IBKR Help loose all your money is a faster and more eficent manner. 🖕🏾
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Juan Pablo JPC
(@JuanPabloJPC1) reported
Hi @IBKR I am a client who needs urgent help! It's extremely difficult to access to one person or representative. Can you contact me please!!
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M
(@Meshal_Shaya) reported
@IBKR Is it a joke, how to choose a side and IBKR’s website doesn’t work very well, I can’t open an account, and the support center doesn’t answer!
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The🐐.eth
(@TheGoat_eth) reported
The @IBKR user interface is terrible. Without a full redesign I wouldn't be surprised if they go to way of the Dodo.
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Orangebaby
(@Stijn_tweets) reported
@CEOAdam Filed several requests on how to vote with @IBKR, mail and service ticket. No adequate reaction at all. Unable to vote...
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Tom Rich aka Tronald Dump
(@TomRich_real) reported
@NeluJr @IBKR I have no problems with TWS. The charts, however....
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Adam
(@Adam199631) reported
@Vexxly @Tradovate @IBKR Man I’ve been fkn messaging them non stop. It’s ******* stupid. I was holding positions we up big right before exit it threw me off and I’m down big time. Retarded platform!!!
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Hedge Fund Manager
(@rich_hedge_fund) reported
Problems with #IBKR are a big nuisance. Thankfully there are no problems with any trades outstanding. @IBKR
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Juan Oviedo
(@Juan_OviedoOK) reported
@IBKR Hello. I’m having issues to login into the app. I tried to talk with you on the Live Chat but nobody answer the call.
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Tradovate
(@Tradovate) reported
@Vexxly @IBKR This morning there was a service outage that affected some users' ability to log in to their trading platform. This issue has been identified and resolved. Please try to log back into your account and contact us if you continue to experience any issues. Our support team has r...
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MrNaples
(@MrNaples3) reported
@IBKR Why is IBKR refusing to give me back my money. No amount of telephone calls or email have done anything, to resolve the issue, and now they won’t even respond to me, by phone or mail. Why is IBKR allowed to steal people’s money? P.S. help from anybody will be appreciated .
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Galaxyfaraway
(@Galaxyfaraway4) reported
@IBKR What is this all about you are changing your customer agreement and lend out customers shares with out their permission? @GaryGensler , @TheProblem Haven’t you done enough damage to the world economy?
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Hutch 💰💡
(@hutchonthego) reported
@joeytee_ I use @IBKR Pro margin & selling puts on more expensive stocks. That way if I get assigned I can use DCA money to pay down the loan (+ covered call income). I use @RobinhoodApp for selling puts on cheaper stocks so I save commission since I often open & close.
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Fez 🐍
(@FezMannan) reported
@scottbecker @IBKR I assume if max 5% per bank and they use max allocations then the list goes to 20 banks? Further note: First Republic Bank are on the list, their shares were 2nd worst hit after SVB...
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BP
(@BP26537198) reported
@IBKR SPXW options not available now. CBOE down?
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opd
(@opd6799) reported
@FreeloadFreddy @Fidelity @IBKR Td is saying you can exercise but its a 100% maintenance requirement. So if you have 100 puts at the 70 strike you need 700k cash in your account in order to exercise. Some nefarious is going on here. My guess is a mm is on the hook for billions and pressuring occ and brokers.
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大禹 9430289-25.3241
(@Dal43015677) reported
@IBKR So FRC is in trouble and Interactive Brokers has them listed for holding up to 5% of clients cash deposits. Is Interactive Brokers safe or should people start wiring their money out on Monday?
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S
(@ShowtimeG2323) reported
@IBKR loaning out customer shares?! You rotten mf’s!!!!!!!!!!
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amclister.eth
(@amclister) reported
@IBKR your website is down
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Faran Moaddel
(@Fab20) reported
@IBKR Sadly what they say and do in practice is miles apart! E.g. first 10k doesn’t receive interest. Many hidden charges written in labyrinth of T&Cs that won’t even make much sense for most seasoned professionals. I had to complain to ombudsman to get unfair charge refunded
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mrd
(@mrdslavaukr) reported
@IBKR The issue was resolved after spending some time with technical support. The person on the line was very thorough, but the SMS problem itself keeps popping up on twitter/reddit posts (warrants more attention). Very satisfied with your service once I managed to get approved though.
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MrNaples
(@MrNaples3) reported
@IBKR Why is IBKR refusing to give me back my money. No amount of telephone calls or email have done anything, to resolve the issue, and now they won’t even respond to me, by phone or mail. Why is IBKR allowed to steal people’s money?