Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 02/08/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Login (44%)

    Login (44%)

  2. Trading platform (33%)

    Trading platform (33%)

  3. Website (22%)

    Website (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainSant Cugat del Vallès Website
SpainZaragoza Trading platform
Hong KongCentral Login
PhilippinesOlongapo Trading platform
ChileSantiago Website
IndonesiaJakarta Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • serenaearn Serena (@serenaearn) reported

    @temujchaga @IBKR Fair point client support lags IBKR’s global ambitions.

  • JahredAlmighty Freedom Press International 🔋🔋 (@JahredAlmighty) reported

    $ENVX Shortable shares @IBKR down to 20,000. These guys are working hard to keep a lid on this thing!

  • traderjoe666 טריידר ג'ו (@traderjoe666) reported

    @IBKR UPDATE: issue happened 45 times for me on Thursday and 15 times on Friday. Unbelievable.

  • AALHASAN1 Abdullah Aalhasan (@AALHASAN1) reported

    @IBKR I have a problem accessing my account

  • LaneValeri99890 Valerie Lane🔆 (@LaneValeri99890) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • SamuelCouch SAM COUCH (@SamuelCouch) reported

    @orrdavid @IBKR I have a reporting glitch where if I do “since inception” it says I have like a -3,000% drawdown or something - not totally sure the root cause but think it’s because my initial balance transfer was rejected and sent back before settling

  • lebron_ex LeBron's Ex-Hedge Fund Guy (@lebron_ex) reported

    @invertedfragil1 @orrdavid @IBKR Oh it is. Every customer service conversation begins with rechecking I do not have registered shades of Bruker

  • traderjoe666 טריידר ג'ו (@traderjoe666) reported

    Here is what @IBKR had to say after looking into this: Thank you for your patience It seems in our system, the mark price 2 (our theoretical price) was not updated When there is no mark price, the system considers the last mark or the previous day price and rejects the order sooo... there's a bug because prices are not funneled quickly enough between components?

  • maheen_trades Maheen (@maheen_trades) reported

    Time to leave @CharlesSchwab & join @IBKR. I understand Think or Swim blackout issues but I don’t understand the poor customer support that refused to acknowledge the impact of these issues on my trades & letting me lose & calling my breakeven/profit/opportunity cost issues as “hypothetical”. Not cool TOS…not cool #LeaveTOS

  • AALHASAN1 Abdullah Aalhasan (@AALHASAN1) reported

    @IBKR I can't access my account. Do you have a problem with the system?

  • TrendTrader_US TrendTrader (@TrendTrader_US) reported

    @TradeBrigadeCo I use IBKR trading platform and love it. At the sane time, I dislike IBKR help desk and back office immensely. To say that the unmotivated and intellectually challenge work there is an understatement. In comparison to Fidelity & Schwab. And they charge you for EVERYTHING. @IBKR

  • maheen_trades Maheen (@maheen_trades) reported

    @angad23dec @CharlesSchwab @IBKR Webull customer service is horrible!!! Try getting on a live chat & they don’t respond for WEEKS!!!

  • Itsd0r 💫 Dor 🎗️ (@Itsd0r) reported

    @traderjoe666 @IBKR Wtf...this isn’t cool @IBKR ???

  • temujchaga Enemigo (@temujchaga) reported

    @IBKR I had raised an incident ticket thru my brokerage account a week back. And I still received no reply. The complete disregard for customer experience is seriously disappointing. And this is when I am not a small retail client

  • flexwithmarius Marius Signorello (@flexwithmarius) reported

    @EulerRodriguez7 @satymahajan @IBKR Their platform is even more outdated. Used to use it, and would have server disconnects in the middle of open trades. I’m a scalper so that’s a big hell no.

  • clgwade Clgwade (@clgwade) reported

    @IBKR I am voting for him. My husband is and all of my friends and family. Does that help.

  • traderjoe666 טריידר ג'ו (@traderjoe666) reported

    @IBKR To clarify: the price WAS $16.54 the error message was of course wrong because of what seems like a bug they have.

  • orrdavid David Orr (@orrdavid) reported

    @invertedfragil1 @IBKR I just don't get it man. They're such a great company in so many ways. Why not just invest a little bit more into support people who give a **** about at least the largest customers. They are trying in some ways, but it seems very surface level.

  • TrendTrader_US TrendTrader (@TrendTrader_US) reported

    @TradeBrigadeCo I use IBKR trading platform and love it. At the same time, I dislike IBKR help desk and back office immensely. To say that the unmotivated and intellectually challenge work there is an understatement. In comparison to Fidelity & Schwab. And they charge you for EVERYTHING. @IBKR

  • ruvzp63226653 Nicole Torres (@ruvzp63226653) reported

    @IBKR Finally, a tool that can help me trade my way out of my last bad decision!

  • BankTheTrade Palmer (@BankTheTrade) reported

    @firebutworking @IBKR Thanks bough. Send them feedback about the bug if you can. The more they hear about it, you'd think, the quicker they would fix it...

  • Yuviselvam12581 Yuviselvam (@Yuviselvam12581) reported

    @IBKR Looks sleek! Just hope it doesn't crash harder than my last date. #PublicAI

  • firebutworking bough (@firebutworking) reported

    @BankTheTrade @IBKR I met the same issue!

  • orrdavid David Orr (@orrdavid) reported

    For over a year now I have been asking @IBKR's portfolio analyst team to fix a glitch that has been adding an extra trading to each week in the reports it generates. It does this because I once owned a miniscule - I think 100 share - position in a one Israeli stock. It'll be incredible if I wind up quitting them as a customer over this, considering I probably generate >$4 million/year in profit for them now. If you guys over at @IBKR want to improve your company, I'd take a serious study into just how this catastrophic failure has happened. There's something incredibly wrong with the incentive structure at your company's support level.

  • GuyImpatient Impatient Value Guy (@GuyImpatient) reported

    @orrdavid @IBKR I had to file a complaint with FINRA to get them to react to an issue I was having. It took months and was incredibly idiotic.

  • traderjoe666 טריידר ג'ו (@traderjoe666) reported

    Ever tried to buy a squeezing stock in @IBKR during premarket only to have the order rejected? I put in a BUY order for $INKT this Friday when the IB tape showed $16.54 and got this error that the price is actually $13.77 😡: Order Canceled - reason:We cannot accept an order at the limit price you selected. Please submit your order using a limit price that is closer to the current market price of 13.77. Think it happened once? Nope, 8(!) times straight until finally it filled. And it happens EVERY SINGLE TIME on premarket breakouts of small caps stocks. @IBKR, what's up with this?!?!

  • fgasdfas419957 fgasdfas4123🔆 (@fgasdfas419957) reported

    @IBKR Finally, a way to turn my terrible stock picks into something useful.

  • askesisfinance Askesis Finance (@askesisfinance) reported

    @IBKR My point exactly. No other brokerages changed margin rate requirements by the day like you did and I'll never forget it. Your customer service and company did nothing to help during that time.

  • MarkOliver62189 Mark Oliver (@MarkOliver62189) reported

    @IBKR i have been trying to contact client see DM!! services for days. i have emailed several times with no response. firstly i have open my individual account and continuously experienced problems depositing funds form the mobile app. I tried in the desktop website and it’s a ver..

  • Itsd0r 💫 Dor 🎗️ (@Itsd0r) reported

    @traderjoe666 @IBKR Wtf seems like they want you to keep using the UI and lose or use the api and get mindfucked @IBKR fix that asap