Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (43%)
• Login (29%)
• Trading platform (29%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Trading platform	3 days ago
Phoenix	Login	11 days ago
Nelson	Website	18 days ago
Hyderabad	Login	1 month ago
Mesquita	Website	1 month ago
Calgary	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drago (@Dragonito007) reported 3 minutes ago

  @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

• 
  Long & Right (@Ramblin_Rebel13) reported 12 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  Jesus (@CCrypto1001) reported 12 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  yd (@kyingda) reported 14 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  Boosting Media (@Booster7860) reported 16 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  habibi (@habibi_zzyy) reported 18 minutes ago

  @ekapob @IBKR yes。down

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 21 minutes ago

  @IBKR @JoseTorresEcon @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  NaN (@iama_nan) reported 29 minutes ago

  Why is @IBKR down ? Can’t login!!!

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 30 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  Lili Fee (@booklilifee) reported 30 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Panther-Analytics (@PantherAnalytic) reported 36 minutes ago

  @algoflows @IBKR No service on this plane either!!

• 
  Yishai Cohen (@Yishai__Cohen) reported 37 minutes ago

  After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

• 
  Wanda Case (@WandaCase9l) reported 41 minutes ago

  @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

• 
  Shraey (@iamshraey_) reported 42 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Ekapob⚔️ (@ekapob) reported 42 minutes ago

  @tomlikestocode @IBKR same problem here

• 
  HammurabiHarmless (@gach51565) reported 43 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  Susan-Betty Love (@QuackSlayerHK) reported 43 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Javi Cg (@CJ02023589) reported 44 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Rob Gray (@robmgray76) reported 44 minutes ago

  @Therichardralph @IBKR The FX fees are higher than T212 and the interest paid on cash is less but it works well. I pay £5.99 per month to bring the FX fees down a bit.

• 
  Palmer (@BankTheTrade) reported 47 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  HappyHKL (@HappyHkL1) reported 47 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬

• 
  The Titan Traders (@TT_stocks_) reported 47 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  WhiskeyAndIce (@OptionsWolf77) reported 48 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  Brandon (@D3GSolutions) reported 51 minutes ago

  @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

• 
  Jesus (@CCrypto1001) reported 51 minutes ago

  @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  MW (@mw_invests444) reported 53 minutes ago

  @Therichardralph @IBKR The interface isn't great not unlike IBKR but you seem ok with it. Decent control as you have with IBKR, selling lots, in app charts. Execution is good. Fx is currently 0.49% so that is a drawback and too high for me. There is a dumbed down app for basic use.

• 
  Brandon (@D3GSolutions) reported 55 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Randy888 (@randy8silver) reported 56 minutes ago

  @IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.

• 
  HappyHKL (@HappyHkL1) reported 58 minutes ago

  @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

• 
  Charu (@charultd) reported 58 minutes ago

  $GOOGL down though right now I wanna short @IBKR considering the crappy service & app