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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ProfitsTaken
(@ProfitsTaken) reported
Anyone else sign up to @IBKR recently? Any other issues? My bigger gripe is the idea of chat being down / voice being slow? Any others?
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Vik
(@vikas_aditya) reported
@IBKR what kind of useless apps you have where simultaneous login on web and mobile is not possible?? What kind of stupid product people you have hired??
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ProfitsTaken
(@ProfitsTaken) reported
@Vice4Stocks @IBKR On a new tab (I call it a canvas) you should have the add window in the top left corner. Also make sure you're unlocked. I can't imagine why that would change for Canada. Anyone else have this issue?
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Will Mann
(@wilshare52) reported
@IBKR IS THERE HELP? I HAVE GONE NUMB WITH GRIEF AND 30 DAYS TRYING TO RIGHT A WRONG THE BANK MADE.TIME IS NOT ON MY SIDE.
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Tammy Gillis
(@RealTammyGillis) reported
@RJVee @IBKR Terrible. I called them and they helped me out!
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FugaziVault
(@FugaziVault) reported
@IBKR @gofundme What a terrible company to stop a peaceful protest from receiving their funds which were rightfully donated.. Their actions have shown that they only care about money and have no values when it comes to individual rights. Use @Kickstarter
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C. Maoxian
(@maoxian) reported
IB's TWS won't load for me this morning ... anyone else having this problem? @IBKR
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Macrodelics
(@macrodelics) reported
Interactive Brokers make your app better please it’s terrible @ibkr.
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⭕️ DiamondApe 69 ⭕️
(@DiamondApe8) reported
@741trey IBKR down to 2.1 @IBKR wtf ?
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Tony Caruso
(@Twanthony) reported
@IBKR I have been trying to resolve an issue with my cost basis data since OCT of last year. Your customer support is not helpful and just keeps telling me they do not have an update. Can this be escalated to someone that can help or provide an update?
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Sammy
(@Trader_Sammy) reported
@IBKR news is not loading in Trader workstation. Please fix asap
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Morg
(@morgantrades) reported
@AdlinLing @IBKR Damn....
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Danya
(@danyamohr) reported
@ProfitsTaken @IBKR I just did it this morning. It’s a bit of a process and I was able to get someone on the chat to talk through it. The chat response was slow and seemed a bit overloaded. Good news is I passed the Options test! Got approved for trading.
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AlgoFlows
(@algoflows) reported
ffs @ibkr down again
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bhtrader7
(@bhtrader7) reported
@ProfitsTaken @IBKR I have signed up within the past week with no issues
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Gig
(@Dupilein) reported
@IBKR couldn’t trade Portfolio not loading. Fix asap!
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q0️⃣0️⃣per 🎚🎛📺🎶🎧 (👩🚀=fake & 🤼♂️)😂👂🦯
(@q00per) reported
If anyone knows any good #brokers let me know! Send me more bad ones. Biggest bad actors r @CharlesSchwab @IBKR @WebullGlobal I wonder what they all have in common?? Anyone! No jury is going to have any sympathy. And we will make sure the judge isnt affliated either :)
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50
(@50Pips) reported
Is it me or is anyone else having trouble loading continuous futures charts on @IBKR ?
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Hani Chaaban
(@HaniWithAnI) reported
.@IBKR why does it take 4 days to fix a bug on your portal? Stuck behind uncompletable "Non-Professional Questionnaire" for 4 business days now. Hilariously bad Time-To-Mitigate for such a large firm. Unable to transfer assets or do basically anything other than basic trades.
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Edward Han Chung Kit
(@EdwardHan73) reported
@IBKR successfully open account today, deposit SGD immediately, then i was told i need to convert to USD to trade US stock, and need to wait 3 day for my SGD to USD conversion settle first. this is really stupid, nd please do not talk about GLOBAL withg such slow efficiency !!!!!
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ProfitsTaken
(@ProfitsTaken) reported
@IBKR Seems they don't have DM enabled. Understandable. Possible solution; seems ad blockers disable live chat for some.
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Adlin Ling
(@AdlinLing) reported
@morgantrades @IBKR It's not always a bad thing. My account would have been blown up today if they had $ISPO to short.
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SarPas
(@SarPasTrade) reported
@IBKR Hello. Still trying to contact your customer service but I am not sure if someone is still working there. Any other way to contact you?
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Full P3NNY Alchemist 💲💵🦾
(@milly101_) reported
After 2 years finally leaving garbage @Questrade for @IBKR , questrade was killing me with all those fees and slow executions
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Macrodelics
(@macrodelics) reported
Unrealized p&l % I mean. PERCENTAGE. I can organize by the unrealized p&l amount, which is worthless to me. Please fix this @IBKR
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Shiba Inu Moeda
(@ShibaInuMoeda) reported
@IBKR i am going to use this service soon to buy apex labs stock
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Vik
(@vikas_aditya) reported
@IBKR what kind of useless your apps have where simultaneous login on web and mobile is not possible?? What kind of stupid product people you have hired??
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⭕️ DiamondApe 69 ⭕️
(@DiamondApe8) reported
@741trey @IBKR @Fidelity wtf are you doing to your own customers?
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due diligence smash. I do the best I can on DD
(@AndrewL33582005) reported
@IBKR @CoinMarketCap wrong circulation which you did not fix still. $shib During a recent interview on the UpOnly Podcast, Buterin said that in May 2021 anonymous developers sent him 505 trillion SHIB tokens, which were worth $8 billion at the time. it should be at 495 trillion. fact
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Out in the Parking Lot
(@JerryDouglass9) reported
@IBKR If you are stupid