Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (50%)
• Website (30%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Calgary	Trading platform	11 hours ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  miracle-dan (@yunyuntian) reported 24 seconds ago

  @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

• 
  PhenixInvesting (@PhenixInvesting) reported 3 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Samuel (@sam_smms) reported 6 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Brandon (@D3GSolutions) reported 6 minutes ago

  Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

• 
  joe (@Yogithebearish) reported 7 minutes ago

  @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

• 
  MeversusMe (@Cruzdavidmiguel) reported 7 minutes ago

  @IBKR Worst broker in the business!

• 
  Andrea (@Andrea79983493) reported 8 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Strategic Degen (@StrategicDegen) reported 8 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

• 
  kevin (@kevin03698324) reported 9 minutes ago

  @IBKR Don’t open account in IBKR 12 days not even opened the account Customer service is so bad Not experienced person working No reply from them

• 
  TiltFolio (@TiltFolio) reported 16 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Mellie Mel (@MellieMelvc58) reported 22 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  The Senior Risk Manager (@salr_nyc) reported 23 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Lex◇Investor (@Inves2grow) reported 23 minutes ago

  @_charles289 @IBKR no problems.

• 
  William W. Nicholas (@Alohayall_) reported 26 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  dindividuals (@dindividuals) reported 26 minutes ago

  @IBKR what a painful experience is to use Interactive Brokers. Avoid it at all means. The server doesnt work or it is very slow way to often.

• 
  jazz (@hspnyc) reported 26 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  Varun Takkar (@varuntakkar01) reported 27 minutes ago

  I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

• 
  Ten Beers (@NBee007) reported 30 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  RobertoenMexico (@Olde_Pharte) reported 35 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  John Martin (@jminvesting) reported 38 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  FuHua (@F0HuazzZ) reported 38 minutes ago

  @IBKR no problem

• 
  Supernova (@supernovagab) reported 42 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  Bastiat Knew (@surveyforyou) reported 46 minutes ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  Ramy Gerges (@ramyggerges) reported 48 minutes ago

  @IBKR customer support is abysmal.

• 
  Kevin Ang (@fstorm28) reported 48 minutes ago

  @keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.

• 
  Sr Investidor (@SrInvestidor) reported 52 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Atman (@Hermes10wisdom) reported 53 minutes ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 54 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  EZziKAKa (@5iU) reported 55 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  jazz (@hspnyc) reported 55 minutes ago

  @IBKR please help.