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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (33%)
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Login (33%)
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Trading platform (33%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pasadena |
Website | |
| Seattle |
Trading platform | |
| Eastover |
Trading platform | |
 Bogotá |
Login | |
 Nuevo Laredo |
Trading platform | |
 Chamartín |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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William McDonald
(@Sciencetastic) reported
from
Everett, Washington
@IBKR Ok another brokerage to avoid. Glad I never finished setting up my account. To bad I went with Robinhood back in the day, now to find an actually ethical brokerage...
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mokaziphotography
(@mokaziphoto) reported
@LeviWhi06827814 @HelloEarth2525 @IBKR TD didn't either. At least i didn't have an issue except it crashing for an hour after people wrnt crazy.
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Chris Bigué
(@BigueChris) reported
@asmacarthur @IBKR Oh yeah, the worst is I am not even American and your dysfunctional management in the US is having a ripple effect around the world. Taking my exemple again, BlackBerry isn't even a US based company.
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Whinging Brit failing as Positive Canadian
(@Carolin64444945) reported
@jdbanker1 @IBKR Try submitting a complaint and their response time cannot be described as "superfast" by any stretch of the imagination.
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ADIEU Courtier
(@ADIEUcourtier) reported
@IBKR ... except if the market goes against Hedge Fund. In that particular case IB will ban the average retail trader to be long GME to help their HF friends.
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Data Duck UK
(@DataDuckUK) reported
@IBKR @IBKR: "Closely monitoring market conditions". @federalreserve: "Yield curve control". Kuroda (Bank of Japan): "Unstable movements must be stopped." See any patterns.? Decentralise.
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StockPickrMkt
(@MultiplesCap) reported
Has anyone else also been frustrated with @ibkr (interactive brokers) professional account management services, I can't be the only one having issues!
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR Makes sense on June. Seems like one of the safest bets in history, but in a market where up is down, who knows! I thought I remember Hertz getting the reject on raising $ with their nonsense rise earlier in 2020...
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Tom S
(@TomS68675036) reported
@IBKR How can you justify restricting stock and options trading in a Cash account. No warnings, no support after waiting 2+ hrs on top of significant financial loss. Absolutely livid. If anyone knows of any class actions underway for overseas esp Australian accounts, share the link
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Swarang Tanksali
(@TanksaliSwarang) reported
@IBKR The website I am using from India is EXTREMELY SLOW and has a supremely POOR user experience. Being a listed company, I think one would expect more. In times where pages pop up within a blink of an eye, it takes minutes for your pages to load. PS - Internet is 100mbps+
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rangerinthehood
(@rangerinthehood) reported
@IBKR You sold out your customer.
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Levi White
(@LeviWhi06827814) reported
@seb_777 @jdbanker1 @IBKR Man I love waiting in their chat service to be told to call them.
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bhibphunki
(@bhibphunki) reported
@IBKR I am so dissatisfied with IBKR, they stepped outside their role and tried to play parent and govern me and my adult choices. I really hope somebody comes up with a new unique style platform it's available in Canada that is not corruptible by terrible choices made by management.
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ADIEU Courtier
(@ADIEUcourtier) reported
@MrConde11 @IBKR I opened at support for the same issue. Still no answer...
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Hidden Bull
(@BullHidden) reported
@jdbanker1 @IBKR **** ibkr customer service! I was on hold for like one hour yesterday
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rangerinthehood
(@rangerinthehood) reported
@jdbanker1 @IBKR Have you even tried to use their support. Atrocious
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Waleed Hussain وليد حسين
(@Waleed9009) reported
@IBKR Trying to open a new account in IBKR, but not receiving activation code on mobile!!! Please support.
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Chris Bigué
(@BigueChris) reported
@ispjoyner @IBKR You'll wait for a while sadly. IBKR isn't really known for their customer service sadly
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Jesper Koo
(@jesperkoo) reported
@IBKR Thanks, great to hear this now that it’s weekend. Looking forward to you to imposing these trading restrictions again on Monday. You should be really ashamed. So much for the free market. Been a happy customer for years, but now seriously considering another broker.
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MrConde
(@MrConde11) reported
@IBKR @mcuban Mr @ThomasPeterffy4 you let us down this week with your prestigious broker! This is the legacy you are leaving!
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TheBigBadHulk2
(@thebighulk2) reported
@IBKR WHEN will SPEA WITHDRAWALS finally be available for those migrared to Ireland???? It's been a month and you customer support keeps saying "next week". ???
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KittenKatan
(@KatanKitten) reported
@CNBCClosingBell @IBKR Hes worried about the unwashed masses using the hedge fund's ***** (but legal) practices against them. Too bad, learn to code.
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TheBigBadHulk2
(@thebighulk2) reported
@IBKR WHEN will SEPA WITHDRAWALS finally be available for those migrated to Ireland???? It's been a month and you customer support keeps saying "next week"!?
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Pash
(@Pashvb21) reported
@IBKR There seems to be a glitch with your mobile app as I am unable to gain access but having managed to log onto my account via a browser, for a reason, you have removed my trading and market data permissions. So for those failures, I will be closing my account.
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Chris Bigué
(@BigueChris) reported
@magicko123 @IBKR Yeah. Everyone talking about $GME on the news just conveniently omit this. They just go: $GME is the next Blockbuster LLC -> It is in inevitable decline -> It is normal to be shorted -> going against that trend is therefore manipulation -> conclusion: retail tarders bad
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trunk monkey #5
(@Camkamacpcam) reported
@IBKR I'm with questrade & was seriously going to move my funds to u. However after this: **** U You're just sucking the unwashed phallus of the MMs pretending to want retailers; retailers you can sell info about to the MMs. BTW questrade didn't limit anything as far as I can see 🖕
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TheBigBadHulk2
(@thebighulk2) reported
@IBKR WHEN will SEPA WITHDRAWALS finally be available for those migrared to Ireland???? It's been a month and you customer support keeps saying "next week"!?
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Christopher Lodge
(@christofflodge) reported
@IBKR Are there any known issues this morning, I cant log onto the desktop or mobile app, also the website isn't showing my portfolio? Thanks
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Montana Septic
(@MontanaSeptic) reported
I just closed my account with @IBKR My "Goodbye letter" contained a "**** YOU.." along with explanation on why I will never be a customer of theirs, nor @RobinhoodApp , @WebullGlobal or any other dealer who prevented people for buying $GME $AMC $BB ++ these past days
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@IBKR Why can’t I login to my account?