Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Login	5 days ago
Amiens	Website	7 days ago
Toronto	Trading platform	15 days ago
Phoenix	Login	23 days ago
Nelson	Website	30 days ago
Hyderabad	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wanda Case (@WandaCase9l) reported 49 seconds ago

  @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 5 minutes ago

  @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

• 
  MW (@mw_invests444) reported 5 minutes ago

  @Therichardralph @IBKR The interface isn't great not unlike IBKR but you seem ok with it. Decent control as you have with IBKR, selling lots, in app charts. Execution is good. Fx is currently 0.49% so that is a drawback and too high for me. There is a dumbed down app for basic use.

• 
  . (@outrasparada) reported 8 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  ann👾 (@21timestwo) reported 8 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  Hiral Shah (@HiralllShah) reported 10 minutes ago

  @Therichardralph @IBKR Robinhood? I find it stupid you cannot have more than 1 stocks and shares isa account with providers

• 
  Cate (@joewechyy) reported 11 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  The Miladorlorian (@DiChiarissimo) reported 15 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  Ariel Lillie (@ariell_xyz) reported 17 minutes ago

  @IBKR options trading can be risky but brokers like interactive brokers help

• 
  Martin BC (@MARTINPARK111) reported 18 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Fyke Peony (@FykePeony) reported 18 minutes ago

  @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

• 
  HappyHKL (@HappyHkL1) reported 25 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Mini Trades (@theminitrades) reported 26 minutes ago

  @IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.

• 
  joe (@Yogithebearish) reported 29 minutes ago

  @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

• 
  PhenixInvesting (@PhenixInvesting) reported 31 minutes ago

  @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

• 
  Atman (@Hermes10wisdom) reported 32 minutes ago

  @IBKR @sumeet06 Waste of time, nobody over there get back to you customer service is dead.

• 
  Piyush Parmar (@learner_air) reported 33 minutes ago

  @IBKR Worst service

• 
  Leticia Ft (@letilibertad) reported 35 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  Ross (@F1ashmanR) reported 35 minutes ago

  @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

• 
  Painpal (@painpalcapital) reported 37 minutes ago

  @IBKR maybe fix your damn servers?

• 
  安然体验用VPN软件 (@Mah49628433) reported 39 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  John Mason (@johnkmason) reported 43 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Jiri Vatka (@NSonic101) reported 45 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  TiltFolio (@TiltFolio) reported 47 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  covertsah (@coversah) reported 47 minutes ago

  I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

• 
  Carlos Dos Santos (@_charles289) reported 48 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  Atman (@Hermes10wisdom) reported 49 minutes ago

  @IBKR The worst platform I’ve ever used, customer service is terrible, you’re a bunch of thief’s charging me £75 for fail transaction and you’re nit even getting back to me. Warning do nit use this company they are the worst kind to deail with…

• 
  99.⨀ (@crexsol) reported 51 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  invoker🎮 (@AnhDaDen811) reported 53 minutes ago

  @IBKR But what about those who've had bad experiences with them?

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 57 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day