Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	5 days ago
Mesquita	Website	9 days ago
Calgary	Trading platform	12 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Senior Risk Manager (@salr_nyc) reported 9 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Yousif Ashknani (@AshknKW) reported 9 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  Mellie Mel (@MellieMelvc58) reported 12 minutes ago

  @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

• 
  King (@SteveGetSold) reported 14 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  RobertoenMexico (@Olde_Pharte) reported 14 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  99.⨀ (@crexsol) reported 16 minutes ago

  @monad @IBKR wtf is ibkr seems huge welldone team

• 
  DadBod (@alpha_imag8252) reported 18 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  安然体验用VPN软件 (@Mah49628433) reported 19 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  todd morse (@ihottoddy) reported 19 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  Jesus (@CCrypto1001) reported 22 minutes ago

  @CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Samuel (@sam_smms) reported 22 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Rod Farva (@large_farva34) reported 23 minutes ago

  @IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.

• 
  M T (@mtaaafm) reported 24 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Painpal (@painpalcapital) reported 26 minutes ago

  @IBKR maybe fix your damn servers?

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 28 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  Jona (@JJLDoc) reported 30 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  Javi Cg (@CJ02023589) reported 31 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  ndao poenya (@ndaopoenya_) reported 33 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  Boosting Media (@Booster7860) reported 34 minutes ago

  @youngstockuser @IBKR Technical issues are always frustrating. Hope everything is back to normal.

• 
  ₿a ElenHODL (@BaElenhodl) reported 35 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  Lili Fee (@booklilifee) reported 35 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  yd (@kyingda) reported 35 minutes ago

  @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

• 
  Baron Von Garray (@BaronVonGarray) reported 36 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  Ramy Gerges (@ramyggerges) reported 38 minutes ago

  @IBKR customer support is abysmal.

• 
  cry diamond (@pear40853456) reported 45 minutes ago

  @yao_yao520 @IBKR same problem

• 
  Susan-Betty Love (@QuackSlayerHK) reported 47 minutes ago

  @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

• 
  Cate (@joewechyy) reported 53 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  The Titan Traders (@TT_stocks_) reported 53 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 57 minutes ago

  @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

• 
  David Silva Smith (@DavidSilvaSmith) reported 59 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.