Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (78%)
• Website (11%)
• Trading platform (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Login	5 days ago
Los Angeles	Website	11 days ago
London	Login	13 days ago
Melbourne	Login	18 days ago
Cape Town	Login	20 days ago
East Orange	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Odysseus | phylax.systems (@odysseas_eth) reported 54 seconds ago

  @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

• 
  KaRan ShAh (@karan_h_shah) reported 2 minutes ago

  IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 4 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Steve (@IlhadoSteve) reported 5 minutes ago

  @IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.

• 
  🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported 8 minutes ago

  @IBKR Any update on my support ticket

• 
  Cotednq (@Dougcotefx) reported 8 minutes ago

  @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

• 
  toti (@Aonnoa_) reported 8 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  Vj (@VJ_303) reported 8 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  The 'investor' (@Pikachu21M) reported 13 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Haddie (@Haddie168) reported 14 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 18 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 18 minutes ago

  @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

• 
  Reuben Walker (@bwalkers212) reported 19 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Vikas kumar (@Vikasro50357845) reported 20 minutes ago

  Dear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR

• 
  Clem Chambers (@ClemChambers) reported 20 minutes ago

  @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

• 
  DarthKenobi (@plantbasedlc) reported 22 minutes ago

  @IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?

• 
  Akhenaton (@holden_commodor) reported 23 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  BullDriven (@BullDriven) reported 23 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 24 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  Vikas kumar (@Vikasro50357845) reported 24 minutes ago

  @IBKR “Hi, I tried everything but still can’t deposit funds. No proper guidance. Please help with steps.”

• 
  S Sanzhi Kobzhanov (@Sanji_vals) reported 26 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

• 
  Paulo Santos (@ThinkFinance999) reported 27 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

• 
  Maria Mednikova (@MednikovaM64181) reported 28 minutes ago

  Tried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!

• 
  Violet (@belfort0609) reported 28 minutes ago

  @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

• 
  TruthFreedomPeace (@TheLepsGold777) reported 28 minutes ago

  @SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.

• 
  Empress Capital (@Empress_Cap) reported 28 minutes ago

  @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

• 
  Clausius investments (@MinhungShih) reported 37 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  Nikita G. 🎲 (@Gorev111) reported 44 minutes ago

  ChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.

• 
  Ponzi Trader (@buyerofponzi) reported 49 minutes ago

  The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

• 
  Priom.eth (@0xPriom) reported 50 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis