Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (44%)
- Website (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Login | 6 days ago |
 Mesquita
|
Website | 10 days ago |
 Calgary
|
Trading platform | 13 days ago |
 Málaga
|
Website | 1 month ago |
 Saint-Ouen
|
Login | 2 months ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Wyer (@joe365ppm) reportedI think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.
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Jiri Vatka (@NSonic101) reported@IBKR where s your human support or at least support e-mail address in the app or web????????!!
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James Butler (@jbutlersg) reported@IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?
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Joe Wyer (@joe365ppm) reported@IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult
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froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
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Limpidish (@Imz_isNoGood) reported@IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.
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Jesus (@CCrypto1001) reported@CarolAn64246005 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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Jesus (@CCrypto1001) reported@ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972
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EZziKAKa (@5iU) reported@IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR
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The Miladorlorian (@DiChiarissimo) reported@IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people
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Outlier Capital (@outlierrcapital) reported@IBKR still utterly screwing me. If $*** tanks on earnings today I will be broken...
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Luna Trades (@totheluna21) reported@IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions
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Jesus (@CCrypto1001) reported@Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.
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Susan-Betty Love (@QuackSlayerHK) reported@IBKR Fix your fxxking app/platform. This is unacceptable during market hours
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...
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G 💙🧡 (@iamgstv) reported@solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem
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男比熊大 (@bixiong_baisui) reported@IBKR What is your problem?
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Boris Povolotsky (@Borispov_) reported@hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??
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The Titan Traders (@TT_stocks_) reported@D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless
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Jona (@JJLDoc) reported.@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄
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RobertoenMexico (@Olde_Pharte) reported@IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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Jesus (@CCrypto1001) reported@SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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Adonis (@yao_yao520) reported@AshknKW @IBKR I'm having the same problem - suddenly can't log in.
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Huilinnnnn (@jude1law) reported@IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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Varun Takkar (@varuntakkar01) reportedI will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX
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Brandon (@D3GSolutions) reportedOn @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.