Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Le Grand-Quevilly	Login	1 hour ago
Sydney	Trading platform	3 hours ago
Jewar	Website	4 days ago
Noida	Login	17 days ago
Los Angeles	Website	24 days ago
London	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DevilsFootnote (@devilsfootnote) reported 39 seconds ago

  @bclund @IBKR that's your fault.... STUPID!!!

• 
  Jatin Jani (@Jatin_S_Jani) reported 2 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

• 
  Orange is Hope (@orangeishope) reported 5 minutes ago

  @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

• 
  alanxyz (@alanxyz129) reported 5 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 5 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  George Wyatt (@gw_wyatthealth) reported 6 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  Kuro Katball 🐈‍⬛ (@KuroKatball) reported 7 minutes ago

  @IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.

• 
  Gordon Attard (@GordonAttard) reported 10 minutes ago

  @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

• 
  VA (@IndMktTrading) reported 14 minutes ago

  @IBKR When your stupid app allows to! WTF is the developer ??

• 
  Vlatko (@vlatceS) reported 17 minutes ago

  Hey @IBKR any customer support or no such thing in your company?

• 
  The 'investor' (@Pikachu21M) reported 20 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 21 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  Shandukani (@Shandukani2210) reported 22 minutes ago

  @IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions

• 
  GardinerIslandCapital (@GardinerIsland) reported 29 minutes ago

  c'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems

• 
  BestVoyages (@best_voyages) reported 31 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  Boy Firdaus (@BoyFirdaus75) reported 35 minutes ago from Banda Aceh, Aceh

  @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

• 
  Abbie3 (@abbieelevinegm1) reported 35 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 37 minutes ago

  @IBKR not bad

• 
  Atul Sinha (@5131b69341dc4dc) reported 37 minutes ago

  @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

• 
  Kastriot (@kastriooot8) reported 39 minutes ago

  @MartyZimme90457 @IBKR @chinoalemano That's normal, because all the apps are showing the old numbers. The future is defined by stocks like $DGXX. I have no idea who this person is. But I can hardly imagine anyone being stupid enough to short this stock. Good luck to you!

• 
  Urban Miner (@JakeUrban82) reported 40 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  EpiK (@0xTheGreatApe) reported 42 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  Come Heavy (@cdnsos) reported 42 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  Vj (@VJ_303) reported 43 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  DWmontgomery (@DWpaMont) reported 44 minutes ago

  @IBKR bad product

• 
  The 'investor' (@Pikachu21M) reported 45 minutes ago

  @IBKR If I chose a timeframe on the chart, 1 month, 1 year, 5 years, I should see the percentage of progression during this period. Your stays fix on the daily percentage. It’s not a bug but your choice grok said

• 
  Akhenaton (@holden_commodor) reported 46 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Haddie (@Haddie168) reported 50 minutes ago

  @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

• 
  TradeSetupsOnly (@Tradesetupsonly) reported 52 minutes ago

  Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

• 
  Pranesh Ganesh (@gpranesh) reported 58 minutes ago

  @IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?