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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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FMTF
(@moneytofreedom) reported
@IBKR Please fix #ABML stock, as it's impossible to buy for Europeans after you switched it to reduce only. What is going on?
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consciousconservative
(@conaciousconse1) reported
@IBKR I’ve never experienced customer aggressive service as yours.
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cosmous ⚛
(@trashcras) reported
@IBKR Fix you GUI interface and improve desktop software which is prehistoric software… 🤦
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Mikey_A
(@MikeyA36586646) reported
@IBKR Hi guys. I'm trying to open an account but it keeps sending me round in circles. When I try to click on my account type (individual investor) it keeps saying "you have one or more existing accounts in the account category...." and sends me back to the login prompt.
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Steve Brubaker
(@SteveBrubaker) reported
@QuantWolfLine @IBKR @SteveSosnick Chives, my hope is iCasino has a rough time getting through legislatures for the next few years. The longer it takes, the more likely it is that sports bettors crash and burn as problem gambling explodes in the media and the door shuts on iCasino. No public good comes from it.
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WolfLine Salad Surgery
(@QuantWolfLine) reported
@SteveBrubaker @IBKR @SteveSosnick Once that appropriate cleavage occurs (as already law in Nevada “sports betting hedge funds” and soon in NJ and then inevitably federalized) then all of those problems, which only exist out of ignorance and corruption of fake “legislators” and “regulators”, go away immediately
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rumisoc.eth
(@rumisoc) reported
@yhproM @IBKR @QTRResearch I heard they have a terrible customer service ... (I think it was VP who said that) They do have a wide range of markets and their own platform is a tremendously capable software, but it has a slightly steep learning curve.
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𝙵𝚒𝚙𝚜𝚢
(@fipsyfip) reported
from
Manhattan, New York
Am always amazed by @IBKR service. Today new Joint Account set up below < 4 hours.
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Brandina.sol
(@brandonbrandina) reported
@IBKR WTF NOOOO CLOUDZ WTF :( im so sorry for your loss you dont deserve it
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cătălin
(@Loopiezlol) reported
@BreakingEquity @IBKR do you support UCITS ETFs through IBKR? it's a pretty big deal for european traders
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gizif.nft
(@Gizif) reported
@_d3f4ult @IBKR When depositing with IBKR i recall it taking 7-8 days for funds to become availible. Did you cbeck with support, they are isually good at resolving any issues thag Ive had.
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Make Cents Market
(@makecentmarket) reported
@IBKR I only had one major issue with IBKR, it was very difficult to exchange currency to buy stock and other counties. A more simple interface would be very helpful!
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Reinis Fischer
(@Reinis_Fischer) reported
For the second trading day cannot exchange EUR to USD for buying US stock on @ibkr support doesn't help much either. Any ideas?
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BreakingEquity
(@BreakingEquity) reported
@Loopiezlol @IBKR Hi catalin, unfortunately we don’t support EU ETFs at this time.
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Kimmee Labada
(@KimmeeLabada) reported
@IBKR 💎Looking for an exciting crypto game to earn money? What are you waiting for? Download and get this free register now!💎 ✅ Don't worry about reaching us, 24/7 customer service ✅ Contact us here: @obhashofficial_
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Changfucius
(@TheChangfucius) reported
@IBKR Not worth it to advertise on here. Just makes us despise your company more. And I didn’t even know who ******** you were before this.
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neeraj bakhtani
(@neeraj19a) reported
@IBKR Hi Team,It been many days I have DM you regarding account opening. I don't see any response and no one reach out to me please help me with that.
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.
(@Tallow_beach) reported
i have worked as a start-up and fix-up consultant to businesses in the one of the - if not *the* - most customer service intensive industries on earth for 20+ years. And I'm certain I would not be able to build a CX infrastructure as garbage and terrible as @IBKR if i tired
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Flyr
(@FlyrUsr) reported
@dhruv_ky @CL_fTrader @IBKR With futs options, they’re the only broker I’ve used (and know of ) that supports market orders. All others only support limit ones, making stops more difficult to manage esp away from screen. For SPX, however, no market orders after hours.
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.
(@k_alajmi_00) reported
@IBKR What is your problem today, the connection is interrupted a lot and I cannot connect, they caused me to lose it
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Chethan
(@chethi_kumar) reported
@_d3f4ult @IBKR Maybe some glitch?. They have been good so far for me
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FMTF
(@moneytofreedom) reported
@IBKR Please fix #ABML stock, as it's impossible to buy for Europeans after you switched it to reduce only. Trading212 was the only broker left. What is going on?
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Flyr
(@FlyrUsr) reported
@dhruv_ky @CL_fTrader After extended 15 min close they resume with SPX options trading at 8pm EST. I *think* there’s a brief pause in the morning before cash (not sure). They also support overnight VIX options too. No overnight XSP , however. That would be good for scaling. @IBKR
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strateg4
(@strateg4) reported
@_d3f4ult @IBKR Haven't tried yet to take cash out of IBKR, but I remember that to take the money I deposited out of FTX I need to wait a few weeks since the cash was not settled. Have you asked support? they usually are helpful
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21st Century Lighting Enterprises, LLC-HONOLULU HI
(@21stCenturyLite) reported
@IBKR ...but don't try to reach Interactive Brokers customer service. You can never reach them. It appears they claim to have customer service in name only.
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timbo.eth
(@timbo_eth) reported
@_d3f4ult @IBKR policies to hold as much customer dollars for as long as possible ..
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Mr Orange
(@MrOrange2222) reported
@JudyStevens3 @IBKR You are the worst kind of person.
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prasank
(@prasank1) reported
@IBKR Hi I am a medical doctor in Thailand. I once was your client but did not use your service too long. Then I want to be back to be your client again. What can I do?
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AHMAD
(@imtiaza83859892) reported
@IBKR Dear people i need 2 Lakh$ i ' m so worried by god believe me please help me please contact with me please every one
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SomeDude
(@SomeDude314159) reported
@RobinhoodApp also, @IBKR **** you too I'd short you morons too if i believed that there is a single entity that actually regulates you and can punish you