Interactive Brokers status: trading issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and trading platform.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Interactive Brokers
Interactive Brokers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 3 days ago |
 Los Angeles
|
Website | 10 days ago |
 London
|
Login | 11 days ago |
 Melbourne
|
Login | 16 days ago |
 Cape Town
|
Login | 18 days ago |
|
East Orange
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rod J Davis 🇺🇸 (@rjd_mkts) reported@IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!
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Geodes R Rocks (@GeodesRock49) reported@IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!
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jacob (@FreeDrThug) reported@yeaaahzzz @IBKR It’s not terrible at all lol. Which platform do you think best? Or rather list a few that are materially better?
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KaRan ShAh (@karan_h_shah) reportedIBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR
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biotech_moo$e (@biotech_moose) reported@DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).
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Jason Appel (@JasonAppel10) reported@IBKR Failure! Broker issue: In the middle of the night, IB (Interactive Brokers) Canceled my entire order book, Including stops that were working overnight on futures positions. I deem this unacceptable for a platform to cancel stop orders and can not remain a customer there with any confidence Does anyone have a good broker/platform recommendation that offers access to everything? Futures, Options, Stocks, in US/Europe/Asian Markets? #LEAVEIBKR
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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sfrPILLED (@3nder555) reported@bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4
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Name Can't Be Blank (@BearBullDebate) reported@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
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Jinuuku (@Jinuuku121844) reported@IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?
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SpackySpacky (@spactastical) reported@IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.
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Reuben Walker (@bwalkers212) reported@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
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JackAttack (@SychoShadows) reported@IBKR Gee I can’t imagine how this could be terrible.
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SOBR (@SOBRBC) reported@IBKR Fix the desktop installer for linux please
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Vlatko (@vlatceS) reportedHey @IBKR any customer support or no such thing in your company?
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pastaman📦 (@_pastaman) reported@IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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Sachin (@bitcoin__asset) reported@IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision
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Nikita G. 🎲 (@Gorev111) reportedChatGPT, Grok, and Claude are terrible at trading. $REI intelligence is not an LLM, study @rei_labs. It has already been proven profitable by @EclipticaOS. I’m confident that the new version, Rei Core 0.5a, will deliver strong results and significant profits on @IBKR in this experiment.
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Zhu Su (Positive Doom Baller) (@ivrespecter) reported@joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡
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super (@super509219312) reported@Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.
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Amit Gandhi (@amitpg) reported@JasonAppel10 @IBKR All brokers have some system issues from time to time ! So, in that respect you can't guarantee 100% reliability anywhere. Still to find a broker that beats IBKR all things taken into account.
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DMVentures (@D_M_Ventures) reported@SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho
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super (@super509219312) reported@vraptor75011 @IBKR They said it was technical issue btw.
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Cotednq (@Dougcotefx) reported@dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.
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见微 (@DoryYinxuan) reported@IBKR That hidden FX fee thing is the worst! I had no idea how much I was losing until I switched to IBKR. Such a game-changer for my US stock trades. 😩
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Arno (@arnoblits) reported@CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.
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Prof.Coin 𝕏 (@Crypto_Educator) reported@buyerofponzi @IBKR They grew too fast and their support has always been the weakest link