Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (64%)
- Website (27%)
- Trading platform (9%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Málaga
|
Website | 11 days ago |
 Saint-Ouen
|
Login | 1 month ago |
|
Le Grand-Quevilly
|
Login | 1 month ago |
 Sydney
|
Trading platform | 1 month ago |
 Jewar
|
Website | 1 month ago |
|
Noida
|
Login | 2 months ago |
Full Outage Map
Community Discussion
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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𝗦 𝗔 𝗨 𝗗 (@saud_ix) reportedHi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA
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Jasdeep (@jmadan) reported@IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone
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Prof.Coin 𝕏 (@Crypto_Educator) reported@buyerofponzi @IBKR They grew too fast and their support has always been the weakest link
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Ponzi Trader (@buyerofponzi) reportedThe level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad
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jeff henderson (@ambusiness) reported@IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?
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Geodes R Rocks (@GeodesRock49) reported@NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".
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jazz (@hspnyc) reported@IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu
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EpiK (@0xTheGreatApe) reportedngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer
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Jim Baranello (@BaranelloJim) reported@IBKR Hate to say it as an IBKR user but the platform is the absolute worst of any of the major retail brokers for active trading. Clunky and not intuitive. IBKR has great access to virtually all financial products and international markets but wish they would invest more time or energy on the platform itself. Looks like im not the only one who feels this way.
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Adaxelo (@RoiSinge) reported@IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !
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Murray Finlayson (@MtnMuzz) reported@IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?
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joe (@Yogithebearish) reported@IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.
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Violet (@belfort0609) reported@buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.
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Vj (@VJ_303) reported@IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...
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Bastiat Knew (@surveyforyou) reportedHey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?
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EliteTrading (@EliteGainzTrade) reported@belfort0609 @buyerofponzi @IBKR I'm hearing this is an increasing problem. You will be better off elsewhere .. IBKR went from a top tier broker to a bottom tier real fast as far as I'm concerned.
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***** Not CISSP® 🔹 (@0x7fff9) reported@IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.
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Atenov int. (@Atenov_D) reported@buyerofponzi @IBKR can't even get a simple issue resolved
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GrumpierByTheDay (@GrumpierBTDay) reported@Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR
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Smart Investor (@ranking_smart) reported@IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)
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Al Sher (@b1ackops) reported@IBKR your desktop app doesn’t work! Fix it FFS!
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EZziKAKa (@5iU) reported@IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR
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BestVoyages (@best_voyages) reported@ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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TruthFreedomPeace (@TheLepsGold777) reported@SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.
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TJ Brush (@xicbassix) reported@IBKR Called customer service which was an even worse experience. Rep refused to remove the 3 trades in 5 days limit even though it’s been well over 5 days. She said I’d get a letter re: PDT rules but couldn’t even say how long until those letter go out. She refused to allow me to speak to someone in a decision making capacity and when I asked to have the situation escalated she told me I had to go online and start a ticked…. You guys are a joke and I hope lots of people see this.
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Sam 🇨🇦 (@CanadasFukd) reported@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
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Ringiana (@Ringiana) reported@ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.
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赛博游牧武士道 (@wenchengwude) reported@IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction