Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	4 days ago
Mesquita	Website	7 days ago
Calgary	Trading platform	10 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M T (@mtaaafm) reported 55 seconds ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Atman (@Hermes10wisdom) reported 1 minute ago

  @IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.

• 
  Jesus (@CCrypto1001) reported 6 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  Lex◇Investor (@Inves2grow) reported 6 minutes ago

  @_charles289 @IBKR no problems.

• 
  J.J. Jejeebhoy (@jjeebhoy) reported 9 minutes ago

  Obscene for @IBKR to go down in the middle of a trading day

• 
  KHoloud (@KH_SHx) reported 12 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Natalka (@NataliiaKoval) reported 15 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  Limpidish (@Imz_isNoGood) reported 20 minutes ago

  @IBKR the worst investment platform I’ve ever dealt with! Random rules that forcibly convert currencies, AI shoved down my throat even when I clearly said it was not helping and I needed someone to look into my issue! So yeah, taking my business somewhere else.

• 
  Sr Investidor (@SrInvestidor) reported 21 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Thomasius (@TH0MA51U5) reported 22 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  cry diamond (@pear40853456) reported 22 minutes ago

  @yao_yao520 @IBKR same problem

• 
  EZziKAKa (@5iU) reported 24 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  todd morse (@ihottoddy) reported 25 minutes ago

  @IBKR Ur total garbage. I switched from schwab and swith back after one day. U dont tell people u have to have 100k to get best margin rate then at 1259. All margins go up to 50% and u sell some of my stocks. Customer service is trash also..u should be shut down

• 
  The Senior Risk Manager (@salr_nyc) reported 25 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Jona (@JJLDoc) reported 26 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  King (@SteveGetSold) reported 27 minutes ago

  @bz1sioniste @IBKR Having same the same issue

• 
  Max the VC 👨‍🚀 (@mreiffy) reported 31 minutes ago

  @IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you

• 
  PSaif (@PedSaif) reported 31 minutes ago

  @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 33 minutes ago

  @IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS

• 
  James Butler (@jbutlersg) reported 34 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  Samuel (@sam_smms) reported 34 minutes ago

  Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

• 
  Jiri Vatka (@NSonic101) reported 36 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  Another oil and gas tourist (@oilgastourist) reported 41 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

• 
  DadBod (@alpha_imag8252) reported 45 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  Mihir (@mihirbenipuri) reported 45 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  Javi Cg (@CJ02023589) reported 48 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  MilkyWay (@Olua_AO) reported 56 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  DadBod (@alpha_imag8252) reported 58 minutes ago

  @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

• 
  ***** Not CISSP® 🔹 (@0x7fff9) reported 58 minutes ago

  @IBKR dam son, I read "Interactive Bonkers" and wanted to ask if you wanted help on cyberz.. but now I realize is "brokers" and feels pep_sad.

• 
  白大白🎀 (@DianaV65176) reported 59 minutes ago

  @IBKR Send help!