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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Nelson Website 3 days ago
Hyderabad Login 16 days ago
Mesquita Website 19 days ago
Calgary Trading platform 22 days ago
Málaga Website 2 months ago
Saint-Ouen Login 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @IBKR No communications about ur boomer app not working during market hours ???

  • Dragonito007
    Drago (@Dragonito007) reported

    @AshknKW @IBKR Bro I sold a lot of things 15 minutes before the crash I would go crazy now if I didn't.

  • F0HuazzZ
    FuHua (@F0HuazzZ) reported

    @IBKR no problem

  • nycguy1988
    Ryan (@nycguy1988) reported

    @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

  • DiChiarissimo
    The Miladorlorian (@DiChiarissimo) reported

    @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

  • MattMattvbip
    Matt (@MattMattvbip) reported

    @yao_yao520 @IBKR same ， wtf for ibkr

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR customer support is abysmal.

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • ilia_el_pro
    ilia (@ilia_el_pro) reported

    what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • miguel_hincapie
    Miguel H (@miguel_hincapie) reported

    @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

  • billYT2025
    MisterX2025 (@billYT2025) reported

    @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

  • PeterCarli28957
    Peter Penny (@PeterCarli28957) reported

    @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

  • painpalcapital
    Painpal (@painpalcapital) reported

    @IBKR maybe fix your damn servers?

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • parth_995
    Pat_par (@parth_995) reported

    @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

  • sofi3727_m
    Sophie 🌙 (@sofi3727_m) reported

    @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

  • MellieMelvc58
    Mellie Mel (@MellieMelvc58) reported

    @IBKR @JoseTorresEcon Go read recent YouTube comments and hear Chris Camillo describing how terrible a user experience he has with your app. You give truly terrible customer experiences, and yet so many of us want to use your services for international trades. Level up!!

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

  • totheluna21
    Luna Trades (@totheluna21) reported

    @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • Double_Niu
    niu.niu (@Double_Niu) reported

    @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users