Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

Login (45%)
Trading platform (36%)
Website (18%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Williamsburg	Login	12 days ago
Noida	Trading platform	12 days ago
Brest	Login	1 month ago
Melbourne	Trading platform	2 months ago
Lille	Login	2 months ago
Sant Cugat del Vallès	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

J (@Blue_1Trades) reported 4 minutes ago
@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
Leo GNK (@GnkLeo17852) reported 4 minutes ago
@IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my
DarthKenobi (@plantbasedlc) reported 8 minutes ago
@IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?
Guru (@ZainGuru4) reported 9 minutes ago
@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
PhenixInvesting (@PhenixInvesting) reported 10 minutes ago
@IBKR Can you fix your Order System on K200 Futures K200 Broken for past 30 minutes 0 Customer Services & 0 understanding how serious it is!!! Some Traders are losing millions out there and even might blow up if you don't fix your thing Answer needed for the Community
wallstreetaz (@wallstreetaz) reported 10 minutes ago
@binaycjha @Falkenby @IBKR Issue is resolved!
Wolf B. Boehme (@WolfBBoehme) reported 10 minutes ago
@IBKR I don't need your advice. Just fix your technology.
Investment (@Investm80789211) reported 10 minutes ago
@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
DeV (@A_Dev9) reported 11 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
Retire on Dividends (@RetireonDividen) reported 18 minutes ago
@KraneShares @IBKR @Dr_XiaolinChen International exposure can help Don’t be scared
JT Gert (@the1Gert) reported 20 minutes ago
@JosephW31117119 @senzu_capital @IBKR same issue
speculator (@speculator20221) reported 20 minutes ago
Anybody just have $IBKR cancel all their open orders? @IBKR Apparently a widespread issue right now and trading permissions disabled.
Jinuuku (@Jinuuku121844) reported 22 minutes ago
@IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?
Investment (@Investm80789211) reported 23 minutes ago
@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
J (@Blue_1Trades) reported 27 minutes ago
@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
PyJamaTrader (@twanismae) reported 33 minutes ago
@Bu3ofM @IBKR Damn…that sucks! At least I was only looking to open. Looks like the chart is showing…not sure if it is delayed though
James Sun (@LSKMSun) reported 34 minutes ago
@IBKR the speed for es quote is very slow!!!!!
SGPrincess | 土皮公主 (@sg_princess_sg) reported 34 minutes ago
This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.
Priom.eth (@0xPriom) reported 34 minutes ago
@joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis
October Fund (@OctoberFund) reported 36 minutes ago
Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR
Reuben Walker (@bwalkers212) reported 38 minutes ago
@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
Alex 👹 (@Alex_Steger_) reported 39 minutes ago
@super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving
CT🪐 (@gercekci_V) reported 40 minutes ago
@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
DeV (@A_Dev9) reported 48 minutes ago
@IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.
🅰️LB🅰️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported 48 minutes ago
@BartropPhilip @IBKR Im 10 years in man ive done ething.....multi ccy options **** it....the only way they can fix it is if they take a time close for everything but they dont
DeV (@A_Dev9) reported 52 minutes ago
@IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.
Panzer_valkyrie (@PanzerValkyrie) reported 52 minutes ago
@DebraG_Robins @IBKR I used mine a few hours ago m everything was fine , I use the web page on ipad. I have the app. but don’t use that. I have occasionally had issues seeing portfolio in past but refreshing usually sorted , once I had to logout and in again.
Rich Pinks (@RichPinks) reported 54 minutes ago
Just keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$
Acmesafeco (@acmesafeco) reported 56 minutes ago
@IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.
joe (@Yogithebearish) reported 56 minutes ago
@IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.