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Interactive Brokers status: trading issues and outage reports

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 5 days ago
Le Grand-Quevilly Login 9 days ago
Sydney Trading platform 9 days ago
Jewar Website 14 days ago
Noida Login 27 days ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • wenchengwude
    赛博游牧武士道 (@wenchengwude) reported

    @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

  • ClemChambers
    Clem Chambers (@ClemChambers) reported

    @IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.

  • NBee007
    Ten Beers (@NBee007) reported

    @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

  • Katy49889108
    Katy (@Katy49889108) reported

    @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

  • JakeUrban82
    Urban Miner (@JakeUrban82) reported

    @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

  • StrategicDegen
    Strategic Degen (@StrategicDegen) reported

    I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days.

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

  • TheBostonView
    The Boston View (@TheBostonView) reported

    When you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.

  • kirklsp
    Kirk Hartley (@kirklsp) reported

    I'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.

  • Empress_Cap
    Empress Capital (@Empress_Cap) reported

    @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

  • moneyfumbler
    Fumbles with Money (@moneyfumbler) reported

    @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

  • Nottsstargazer
    NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported

    @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

  • Haddie168
    Haddie (@Haddie168) reported

    @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

  • biotech_moose
    biotech_moo$e (@biotech_moose) reported

    @DrakeMEMENah @nakedjockman @IBKR I don't believe retails only own 58.99% of the float, it's inferred from self-reported tute data. Brokers never report retail $AMC holdings which allows ongoing fraud. IBKR Robinhood & other platforms continue to loan retail shares (that's part of the problem).

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR please help.

  • CanadasFukd
    Sam 🇨🇦 (@CanadasFukd) reported

    @IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?

  • rellim_evad
    Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported

    @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

  • sumo_moon
    SumoMoon (@sumo_moon) reported

    @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

  • orangeishope
    Orange is Hope (@orangeishope) reported

    @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

  • bobjshine
    Robert (@bobjshine) reported

    @IBKR Need login support ASAP

  • Night34Blue
    INTER (@Night34Blue) reported

    @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

  • outlierrcapital
    Outlier Capital (@outlierrcapital) reported

    @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

  • ToXicGod321
    ToXic God (@ToXicGod321) reported

    @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @kiantrades @discord_support Yes, Discord and @IBKR both terrible services for traders. My rant for the day. Lol