Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (44%)
- Website (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Trading platform | 2 days ago |
 Málaga
|
Website | 1 month ago |
 Saint-Ouen
|
Login | 2 months ago |
|
Le Grand-Quevilly
|
Login | 2 months ago |
 Sydney
|
Trading platform | 2 months ago |
 Jewar
|
Website | 2 months ago |
Full Outage Map
Community Discussion
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Capital Helmut 69 (@FranklinBobMor1) reported@coinbase is such a piece of garbage, this happens on a regular basis, especially when you try to send crypto elsewhere. Can you imagine @IBKR or @Fidelity ever being down even once? Even if they were, they have customer service numbers you can call, unlike Clownbase. F these guys.
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🅰️LB🅰️ (@ALBACapMgmt) reported@PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.
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HammurabiHarmless (@gach51565) reported@IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.
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froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
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joe (@Yogithebearish) reported@IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.
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baani 🦕 (@baanibaani4) reported@ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers
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Mendax Venatorem (@mendaxvenatorem) reported@IBKR Terrible
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joe (@Yogithebearish) reported@IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.
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MisterX2025 (@billYT2025) reported@IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.
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joe (@Yogithebearish) reported@IBKR It is truly the worst. A total pos.
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Sr Investidor (@SrInvestidor) reported@IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit
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Ten Beers (@NBee007) reported@IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.
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Aaron J. Fentress (@AaronJFentress) reported@IBKR Boston might come out okay down the road but in no way did they win this trade.
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Biswayan Bhandari (@BiswayanBhanda1) reported@IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...
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thewalkingimmortal (@tyeatfood) reported@TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.
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William W. Nicholas (@Alohayall_) reported@IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?
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ilia (@ilia_el_pro) reportedwhat a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr
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Javi Cg (@CJ02023589) reported@IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.
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Thomasius (@TH0MA51U5) reported@OverWeightStock @IBKR But the worst customer service!
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joe (@Yogithebearish) reported@IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Another oil and gas tourist (@oilgastourist) reportedDear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????
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KhushbooR (@KhushbooR1) reportedInadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?
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She Laughed (@TatsukiTop1) reported@IBKR Too slow...
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Strategic Degen (@StrategicDegen) reportedI lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈
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Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR Still no Grok access!!! wtf?!?!
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赛博游牧武士道 (@wenchengwude) reported@IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.