Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (56%)
• Trading platform (33%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
East Orange	Login	16 days ago
Williamsburg	Login	29 days ago
Noida	Trading platform	30 days ago
Brest	Login	2 months ago
Melbourne	Trading platform	2 months ago
Lille	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex 👹 (@Alex_Steger_) reported 1 minute ago

  @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 2 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Charles Schwab Corp (@CharlesSchwab) reported 3 minutes ago

  @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

• 
  Eugene (@Eugenet63824560) reported 7 minutes ago

  @IBKR Worst interface

• 
  Forward Capital (UK) Limited (@Forward_Capital) reported 8 minutes ago

  There have been issues connecting to @IBKR using @tradingview for over a week and no confirmed date for resolving the issue. Can you confirm what is going on?

• 
  Agent Smith (@AiStockAgent) reported 12 minutes ago

  I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

• 
  0xW 🍌 (@0xWwwwwwww) reported 15 minutes ago

  @stoneymonster @TradingThomas3 Cause IBKR is ****. They know their data is wrong (for the past 15+ years), and they don't give a damn. @IBKR

• 
  Floebertus. (@3XmxkkbCWe4s7uQ) reported 15 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  Jack Bauer (@Jack_Bauer2022) reported 17 minutes ago

  @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

• 
  Milo (@coincarver) reported 18 minutes ago

  Is Interactive brokers down? What is this garbage exchange? HELLO? @IBKR

• 
  Raj Khan (@RajKhan92446621) reported 19 minutes ago

  @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

• 
  James Sun (@LSKMSun) reported 19 minutes ago

  @IBKR what maintenance??? App not accessible!!!

• 
  xp Ehsaan (@XP_Ehsaan) reported 19 minutes ago

  @joemccann @IBKR Does it support 1 min candles ?

• 
  RemGat (@RicardoMGarcia5) reported 24 minutes ago

  Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

• 
  JT Gert (@the1Gert) reported 26 minutes ago

  @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Rick ;-) Virus Survivor Classroom MBA 5D view (@REBIII333Re) reported 26 minutes ago

  $WTI $OIL Headed Down, $VIX reduces, $TLT interest Rates Down $SPY #AI goes another 2029 0 2030 @IBKR @WSJ @CNBC $NVDA

• 
  Paulo Santos (@ThinkFinance999) reported 27 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

• 
  TrendTrader (@TrendTrader_US) reported 36 minutes ago

  @IBKR I’ve called & ask for the permission, & there is no follow through. These are things I can trade in my other brokerage accounts. If you don’t fix this problem, so your customers CAN’T trade oil via $USO or $BNO, particularly in light of Iran war, you are going to lose customers.

• 
  Carl Malartre (@Malartre) reported 41 minutes ago

  Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

• 
  Deepak (@Deepak66259832) reported 42 minutes ago

  @IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr

• 
  TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported 42 minutes ago

  @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

• 
  Steve (@IlhadoSteve) reported 43 minutes ago

  @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

• 
  Arno (@arnoblits) reported 46 minutes ago

  @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

• 
  The 'investor' (@Pikachu21M) reported 48 minutes ago

  @IBKR If I chose a timeframe on the chart, 1 month, 1 year, 5 years, I should see the percentage of progression during this period. Your stays fix on the daily percentage. It’s not a bug but your choice grok said

• 
  Boy Firdaus (@BoyFirdaus75) reported 48 minutes ago from Banda Aceh, Aceh

  @IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?

• 
  Jinuuku (@Jinuuku121844) reported 50 minutes ago

  @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

• 
  Treize (@TreizeKushrena2) reported 50 minutes ago

  @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

• 
  SOBR (@SOBRBC) reported 54 minutes ago

  @IBKR_Europe Fix your desktop software installer for linux please @IBKR

• 
  super (@super509219312) reported 56 minutes ago

  @vraptor75011 @IBKR They said it was technical issue btw.

• 
  Jason Leon (@czazy73153682) reported 58 minutes ago

  @james4blues @IBKR support