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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (44%)
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Login (36%)
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Trading platform (16%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Parenti Soundsystem
(@ParentiSoundSys) reported
@ChartLegend424 @Pluto4life_S @IBKR I've been with IBKR since 2008, their market access and trading interfaces/software are very good for the price. Their CEO also made a point of not piling into interest rate risk when they were at historic lows. Tbh just sticking to a 100% margin requirement wasn't all that bad.
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Alex Cvitanovic
(@atc6955) reported
@MrnllMtt @IBKR The margin rates are quite good, and that's very important for cost control on spreads. I don't really understand why they charge so much less, but I'm not complaining. Service seems decent too. Schwab doesn't want to deal with your business with under $250k cash
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🫧🐻 | BubbleBear
(@OmniBubbleBear) reported
@MrnllMtt @IBKR What did you (or didn't you) execute as a result of the error?
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Condormann
(@martinkozik) reported
from
Zabrze, Województwo Śląskie
@ibkr the cost base in my portfolio is 1 for every stock since Monday. When the problem will be resolved? Someone else have the same issues?
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Galaxyfaraway
(@Galaxyfaraway4) reported
@IBKR Go and **** yourself crooks!
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chinasea
(@SeaChina) reported
@IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem with my accounts. I can not use inward transfer request. How can I get emergency help.
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Marketoracle.co.uk
(@marketoracle) reported
What happened? logs me in for about 5 seconds then boots me out again, is it me or is Interactive Brokers down again? #Ibkr @IBKR
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Can't afford to lose
(@cantafford2lose) reported
@Rosebuddtheking @IBKR @TDAmeritrade Wtf is this b.s man
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Nilay
(@NilayR6) reported
@IBKR This is the second time I've had this options chain freeze happen. Don't make it a third. No other broker was having problems, not even Webull...
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Matteo Marinelli
(@MrnllMtt) reported
@atc6955 @IBKR I traded GameStop during the big squeeze and luckily didn't have any problems in realizing the gains. Actually, I've never had any problem at all to open/close positions, neither on IBKR nor on the previous broker. This is the first time, and since I'm short it was dangerous.
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Greg Ventura
(@GregVentura) reported
@IBKR options chain not displaying data, cmon fix it
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Jean Laroche
(@boursouvie) reported
@IBKR Trading problems in Cda... system does not recognize ticker symbols, so I can't trade.... pls advise
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Sir James Austin
(@CONZF1) reported
Just checked the @IBKR margin on #natgas LoL come on fellas wtf. Let the lemmings in!
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Jean Laroche
(@boursouvie) reported
@IBKR trading issues in Cda this morning. The system does not recognize ticker symbols when entered, so can't trade. All I can do is close existing positions. Pls advise....
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danbq89
(@danbq89) reported
@IBKR What a poor support, they don't answer on Facebook and they don't answer here either
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Nabil Virani
(@NabilVirani4) reported
@r2_rabbit @IBKR Not working for me. disappointing!
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AutonomousApathetic
(@AutonomousApat1) reported
@IBKR Trying to do my taxes and have no form 8949. Dozens of trades on the 1099 list a basis of 0. I contact them and they say hopefully our developers will have it completed soon... was due over a month ago. WTF! @SECGov @IRStaxpros
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chat out da box
(@chatdowntoearth) reported
@IBKR your website UX is so bad i gave up opening an account with you guys, deceiving given you operate in interesting legislations. Please fix
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chinasea
(@SeaChina) reported
@IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem without my accounts. I can not use inward transfer request. How can I get emergency help.
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Mike Hunt
(@Mike_Hunt_Sr) reported
@IBKR nice update over the weekend... IB Keys not working
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CZΞ (💎, 💎)
(@0x_cookie) reported
@IBKR SPX options feed and data is down!! You show all contracts at Friday closing! This is incredible mistake or fail. SPX trading is down on your system!
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Bulent
(@Cimbom113) reported
@IBKR Next to go down I guess.
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danbq89
(@danbq89) reported
@IBKR Any answer to my problem?
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Mike Hunt
(@Mike_Hunt_Sr) reported
@IBKR nice update over the weekend... randomly IB Key on phone does not work (yet SMS codes arrive to phone number) and now locked out due to excessive login attempts...
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🫧🐻 | BubbleBear
(@OmniBubbleBear) reported
@MrnllMtt @IBKR Also, I saw one other tweet about this data issue but couldn't tell if it was just B/A not showing up but some trades still going through. Immediately wondered if any badly-programmed trading bots might've egregiously borked a portfolio due to acting on bad data.
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Daaily
(@DaailyBuzz) reported
@IBKR is there a reason why your actions say "**** retail investors were lending your shares anyway?" Obviously if people wanted their shares lent out, they would of put it on a margin account. Way to mess up your retail base, dumbasses.
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Seldrima
(@Seldrima) reported
@IBKR extremely disappointing that I was unable to manage any of my trades this morning and also unable to see any bids and asks. Trading blind and only option being a market trade - with no bid/ask despite paying for market data is poor service.
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Henrique Oliveira
(@henriquemo0211) reported
@IBKR Hello good afternoon. I haven t access my IBKR account for a while. And now when i try to login it says: your application has been deleted. Can you help me to recover it? i have some money there. login: henriqueoliveira account number: 633736902 broker code U8713549
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Shubham pasalkar
(@ShubhamPasalka9) reported
@IBKR My account is there but there are restrictions on some etf please help
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Gornagraphic
(@gornagraphic) reported
@MrnllMtt @IBKR last week for atleast 8-10 minutes I could not do any trades on TD even to cover shorts. Weird if IBKR also had issues executing? Or was it just pages loading?