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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 6 days ago
Williamsburg Login 20 days ago
Noida Trading platform 20 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • super509219312
    super (@super509219312) reported

    @one_foothurdle @IBKR Happened to me too. Multiple orders got canceled. They said it was a technical issue on their end. But it it rather alarming, given that their support is hardly reachable. When situations like this happen, you need support more easily available to deal with it.

  • ethics3606
    Ethics (@ethics3606) reported

    I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

  • Jinuuku121844
    Jinuuku (@Jinuuku121844) reported

    @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

  • StockSpeaking
    StockSpeaking (@StockSpeaking) reported

    @nimesh3t @IBKR I have the same issue

  • the1Gert
    JT Gert (@the1Gert) reported

    @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • HandsDiamo96856
    Diamond Hands (@HandsDiamo96856) reported

    @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

  • WDoft
    David Wayne (@WDoft) reported

    @IBKR Sorry for bringing the average down.

  • adi_baradwaj
    Adi (@adi_baradwaj) reported

    @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

  • super509219312
    super (@super509219312) reported

    @Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.

  • irby0955
    irby (@irby0955) reported

    @IBKR Combine service wtf bro someone call Gordon freeman

  • rjd_mkts
    Rod J Davis 🇺🇸 (@rjd_mkts) reported

    @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

  • the1Gert
    JT Gert (@the1Gert) reported

    @MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • WolfBBoehme
    Wolf B. Boehme (@WolfBBoehme) reported

    @IBKR I don't need your advice. Just fix your technology.

  • TrendTrader_US
    TrendTrader (@TrendTrader_US) reported

    @IBKR I’ve called & ask for the permission, & there is no follow through. These are things I can trade in my other brokerage accounts. If you don’t fix this problem, so your customers CAN’T trade oil via $USO or $BNO, particularly in light of Iran war, you are going to lose customers.

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

  • lightyagami3107
    Light Yagami (@lightyagami3107) reported

    @Akshat_World @IBKR please confirm whether there as an error from your side.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • nestdot_
    Néstor Chávez (@nestdot_) reported

    @IBKR @IBKRespanol I’ve been trying to open an account for months but keep getting stuck at phone verification. Sometimes the system even says “Your application has been cancelled.” Emails go unanswered and support tickets are unavailable. Please assist urgently.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @AnyonCurve @IBKR Ah its pretty good actually apart from it customer service which is fkg abysmal, they juat swem to have had a few exchamge / price provider issues of late.

  • dr_otker
    Dr.Ötker 99%FI 💸 (@dr_otker) reported

    Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

  • Nerd_Abroad
    Nerd_abroad (@Nerd_Abroad) reported

    @senzu_capital @IBKR Same problem here

  • harryrhart
    H💣 (@harryrhart) reported

    @IBKR how ******** to do I know login into my account? I used to get a text message... now everything is ******! I want to place a sell order and I CAN'T ACCESS MY ACCOUNT! WHAT SORT OF TRADING BUSINESS ARE YOU RUNNING! #FFS

  • ljzmdg
    JKL (@ljzmdg) reported

    @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

  • XP_Ehsaan
    xp Ehsaan (@XP_Ehsaan) reported

    @joemccann @IBKR Does it support 1 min candles ?

  • LynnModine47127
    Krystal Lynn (@LynnModine47127) reported

    @IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.

  • levelsio
    @levelsio (@levelsio) reported

    @scotttmorton @IBKR @louistheroux Oh got it Typical bad editing work by MSM journos

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.