Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 03/27/2023 06:30

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • Login 40.82% Login
  • Website 34.69% Website
  • Trading platform 20.41% Trading platform
  • Withdrawals 4.08% Withdrawals

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities::

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SpainBarcelona Login
SpainValladolid Login
United StatesSeattle Website
United StatesChicago Login
EcuadorQuito Trading platform
RomaniaGalaţi Trading platform

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • Walter92150840 Walter A. (@Walter92150840) reported

    @IBKR What's your customer number I can call

  • hutchonthego Hutch 💰💡 (@hutchonthego) reported

    @DeBearishBull @IBKR @RobinhoodApp You're right the UI is awful but functional for ibkr. I actually don't use the trader Workstation tws. I just use the website for buying stock selling cover calls and cash secured puts. And I also buy some Canadian and Aussie stocks as well

  • SILVIOLEITAO Sílvio Opt Tdr (@SILVIOLEITAO) reported

    @IBKR I want you to make clearer that interest rate. That is an yearly number, right? Is it credited in a daily basis to the customer’s account?

  • PierPuccini 🍄 (@PierPuccini) reported

    @IBKR Im not able to see dividen reinvested, it’s been a about a month now and my positions are the same. Is there any tutorial or help you guys could provide?

  • NCarolinaTrader NorthCarolinaTrader (@NCarolinaTrader) reported

    @IBKR Lies, damn lies, and then there’s IB lies. Nothing paid on first $10 K cash balance. Must have $100 K Acct balance to earn interest.

  • PayToPlayy Bot (@PayToPlayy) reported

    @BullSpacman @Oliver_MSA @IBKR Who is screaming? Help me help you. Name 2 major financial institutions that do not have stock tickers.

  • PayToPlayy Bot (@PayToPlayy) reported

    @BullSpacman @Oliver_MSA @IBKR Trash. Any financial firm owned by stock holders is at risk. Damn, folks will NEVER learn. Stock holders dont give a **** about the clients or their risk. Get your money OUT.

  • BullSpacman Glow Bro ☢️ (@BullSpacman) reported

    @Oliver_MSA @IBKR won't have liquidity issues Their customer service falls a bit short of the mark, but Thomas Petterfy has built a nice setup qith a favorable commission structure

  • lalalalexi Lin (@lalalalexi) reported

    @IBKR I believe that now many people are reluctant to enter the stock market, because the stock market is now very unstable

  • Rajesh28481 Rajesh choudhary (@Rajesh28481) reported

    @IBKR want to open account in india ! Can you help me ??

  • brianschardt Brian Schardt (@brianschardt) reported

    @IBKR Robinhood offers 4.5% this is such bad advertising.

  • MBCHERT Mr Boo-jangle (@MBCHERT) reported

    wanna put in a GTC order @IBKR but I am afraid to **** it up - anybody can help me with the settings? I know and understand the parameters - just don’t wanna make ANY mistakes

  • huzzy9 Hozy (@huzzy9) reported

    @IBKR i had DM you a question 3 days back on how to complete an account opening if you have changed ur phone number? What are the other ways to contact? If you don't have time now wondering would you give support after account opening #Brokers #customerexperience #support

  • traderboog Trader Boog (@traderboog) reported

    @DennisWRonan @IBKR I have contacted IBKR about this in the past and they told me to pound sand. It's terrible. I just don't have a choice of brokerage for this particular account.

  • ATXAdvisor Jeff Weeks, CFP® (@ATXAdvisor) reported

    For RIAs considering @IBKR, FYI... 1. Poor balance bt risk management & customer service, IMO. 2. They restrict withdrawals for 30 days on new accounts, even ACATS. 3. Overly restrictive limits on daily withdrawals unnecessarily inconvenience clients and RIAs. @ThomasPeterffy4

  • NateDogTradez Nate Dog (@NateDogTradez) reported

    @IBKR Just to let y’all know, all this free interest is not free. They are giving you that because they are hurting and need your deposit. Smells of trouble be careful with any place giving you more then .01% interest. Bait set for newbies

  • abcda14199465 Yazeed (@abcda14199465) reported

    @IBKR While trying to set up my trading account, I'm not receiving a verification code via SMS to continue my application. I contacted my carrier and there is no problem from their end. My phone number is Jordanian and account is Canadian

  • Greg_IX Greg (@Greg_IX) reported

    @IBKR Give us an Australian support team, and contact???...

  • apemamaholding Mama Ape is Holding💎 (@apemamaholding) reported

    Hey @IBKR could you answer a customers ??? ! Ignoring us won’t make the problem go away #mmtlp @FINRA

  • Xbt987 ً (@Xbt987) reported

    is this what everybody now calls 'chatGDP'? I used to simply call it @IBKR chat support

  • ALBACapMgmt 🅰️LB🅰️ - Vix Term Premium Panic Hedgeoooor (@ALBACapMgmt) reported

    Dear @IBKR I've found another bug in your software which I'm sure you will ignore. In entering an offer order in the vix April/May calender spread at zero, its declined because "the price cannot be zero". Zero in this instance is in fact a price. YW

  • JuanPabloJPC1 Juan Pablo JPC (@JuanPabloJPC1) reported

    Hi @IBKR I am a client who needs urgent help! It's extremely difficult to access to one person or representative. Can you contact me please!!

  • opd6799 opd (@opd6799) reported

    @FreeloadFreddy @Fidelity @IBKR Td is saying you can exercise but its a 100% maintenance requirement. So if you have 100 puts at the 70 strike you need 700k cash in your account in order to exercise. Some nefarious is going on here. My guess is a mm is on the hook for billions and pressuring occ and brokers.

  • FuzzyPandaPA FuzzyPandaPA (@FuzzyPandaPA) reported

    @IBKR - marking $SVIB at $106 and then increasing the borrow rate while it's halted is fraud...fix your marks.

  • amclister amclister.eth (@amclister) reported

    @IBKR your website is down

  • Juan_OviedoOK Juan Oviedo (@Juan_OviedoOK) reported

    @IBKR Hello. I’m having issues to login into the app. I tried to talk with you on the Live Chat but nobody answer the call.

  • MrJoeWebster Create,Design,Build. Cabinet Builder & Crab Cakes (@MrJoeWebster) reported from Plaistow, New Hampshire

    @IBKR Where can I leave a bad review for you? I’ll start with you have decent charting. However, everything else about your business sucks! Terrible order execution. Heavy lag between the charts and real time quotes that I pay for. Terrible fills. Absolutely terrible. Stay away!!!!!

  • Dal43015677 大禹 9430289-25.3241 (@Dal43015677) reported

    @IBKR So FRC is in trouble and Interactive Brokers has them listed for holding up to 5% of clients cash deposits. Is Interactive Brokers safe or should people start wiring their money out on Monday?

  • mrdslavaukr mrd (@mrdslavaukr) reported

    @IBKR The issue was resolved after spending some time with technical support. The person on the line was very thorough, but the SMS problem itself keeps popping up on twitter/reddit posts (warrants more attention). Very satisfied with your service once I managed to get approved though.

  • Fab20 Faran Moaddel (@Fab20) reported

    @IBKR Sadly what they say and do in practice is miles apart! E.g. first 10k doesn’t receive interest. Many hidden charges written in labyrinth of T&Cs that won’t even make much sense for most seasoned professionals. I had to complain to ombudsman to get unfair charge refunded