Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (44%)
• Login (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Nelson	Website	5 days ago
Hyderabad	Login	18 days ago
Mesquita	Website	22 days ago
Calgary	Trading platform	25 days ago
Málaga	Website	2 months ago
Saint-Ouen	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon (@D3GSolutions) reported 52 seconds ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Shraey (@iamshraey_) reported 1 minute ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  David Silva Smith (@DavidSilvaSmith) reported 2 minutes ago

  @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

• 
  安然体验用VPN软件 (@Mah49628433) reported 4 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  Saptarshi Das, CFA (@saptarshi_tweet) reported 4 minutes ago

  @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

• 
  William W. Nicholas (@Alohayall_) reported 4 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  男比熊大 (@bixiong_baisui) reported 7 minutes ago

  @IBKR What is your problem?

• 
  Mihir (@mihirbenipuri) reported 9 minutes ago

  @ravihanda @IBKR Does this mean IBKR account creations are basically frozen till they sort this out? wtf

• 
  John Mason (@johnkmason) reported 10 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Javi Cg (@CJ02023589) reported 13 minutes ago

  @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

• 
  Al Sher (@b1ackops) reported 14 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported 16 minutes ago

  @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

• 
  The Titan Traders (@TT_stocks_) reported 17 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Matt (@MattMattvbip) reported 18 minutes ago

  @yao_yao520 @IBKR same ， wtf for ibkr

• 
  FactPulse (@FactPulse93508) reported 18 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  ann👾 (@21timestwo) reported 23 minutes ago

  @LidoFinance @IBKR hot damn lfg!

• 
  thewalkingimmortal (@tyeatfood) reported 26 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Camila💚 (@Camiescobar_19) reported 27 minutes ago

  @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

• 
  habibi (@habibi_zzyy) reported 28 minutes ago

  @ekapob @IBKR yes。down

• 
  Brad Kibel (@KibelBrad) reported 29 minutes ago

  @IBKR Sell the stupid ****

• 
  Sush$ (@Sush1942) reported 32 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  The Senior Risk Manager (@salr_nyc) reported 34 minutes ago

  @ALBACapMgmt @IBKR Double the work, double the chance for error. Isnt tech great?

• 
  Long & Right (@Ramblin_Rebel13) reported 36 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  Brandon (@D3GSolutions) reported 37 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  Nate (@nathan96911) reported 38 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  Pat_par (@parth_995) reported 40 minutes ago

  @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

• 
  FuHua (@F0HuazzZ) reported 42 minutes ago

  @IBKR no problem

• 
  Tim Williams (@_AcumenVentures) reported 54 minutes ago

  @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

• 
  Fyke Peony (@FykePeony) reported 56 minutes ago

  @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

• 
  EliteTrading (@EliteGainzTrade) reported 57 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.