1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Interactive Brokers
Interactive Brokers

Interactive Brokers status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 16 days ago
Williamsburg Login 30 days ago
Noida Trading platform 1 month ago
Brest Login 2 months ago
Melbourne Trading platform 2 months ago
Lille Login 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • apexminibot
    L5 (@apexminibot) reported

    @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

  • WDoft
    David Wayne (@WDoft) reported

    @IBKR Sorry for bringing the average down.

  • DebraG_Robins
    Debra Robinson (@DebraG_Robins) reported

    Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

  • super509219312
    super (@super509219312) reported

    @Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.

  • Jack_Bauer2022
    Jack Bauer (@Jack_Bauer2022) reported

    @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

  • BitgetSupport
    Bitget Support (@BitgetSupport) reported

    @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

  • theverysmartone
    Manny (@theverysmartone) reported

    @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • roy34340023
    sroy (@roy34340023) reported

    @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

  • Ganwin2
    Ganwin (@Ganwin2) reported

    @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR @JoseTorresEcon Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • Whoandwhere47
    Billhelm (@Whoandwhere47) reported

    @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • MisticTrader
    SMH Trading (@MisticTrader) reported

    If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Fix the linux installer for your desktop software @IBKR

  • Anssi_A
    Anssi Alkio (@Anssi_A) reported

    @simpelspekulant @IBKR Well, Nordea is the "quality" dividend name. Probably of the top banks companies in the world. Not cheap. UPM is interesting for their "hidden" energy holdings. Anora if you believe booze demand will rebound. Saga Furs for deep value play. Many names paying about 4-5%.

  • subst8nce
    subst8nc3 (@subst8nce) reported

    @IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.

  • HyperbolicDisco
    Hyperbolic Discounter (@HyperbolicDisco) reported

    @senzu_capital @IBKR Yep. It is worrying. All the permissions are in place - I checked, so it must be a glitch. I emailed my rep - she’s very responsive. Hopefully it is fixed by morning.

  • the1Gert
    JT Gert (@the1Gert) reported

    @JosephW31117119 @senzu_capital @IBKR same issue

  • czazy73153682
    Jason Leon (@czazy73153682) reported

    @james4blues @IBKR support

  • sgoranova82
    Sabs Goranova (@sgoranova82) reported

    @IBKR It's nothing the problem page can solve. The ticket has already been lodged with your team, but this is not being resolved and frankly is a joke

  • ethics3606
    Ethics (@ethics3606) reported

    I have 500 bucks left in my @IBKR account that I can't be arsed to remove, and yet I can't even buy anything with it due to their rediculus minimum buy constraints. Worst ******* tradfi platform on the planet. The UX needs a complete rewrite.

  • JacobMcGrew6
    Jabon McGrewber (@JacobMcGrew6) reported

    @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

  • standforSSR
    SSRRevolution (@standforSSR) reported

    @IBKR your service is so poor and delayed. You holding my funds for 5 days until I can use it pr evev Withdraw. Its very very poor service. Never using @IBKR again. Have seen this on 3 occations. Never again.

  • one_foothurdle
    One foot hurdle (@one_foothurdle) reported

    @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR

  • iB3Bestpony1985
    π”’π”¦π”©π”¦π”°π”±π”―π”žπ”’π”’ (@iB3Bestpony1985) reported

    @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

  • GlobalTrendInv
    GlobalTrendInvestor (@GlobalTrendInv) reported

    @DebraG_Robins @IBKR No though awfully slow loading up TWS on desktop