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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@DanielT505) reported
@IBKR Still not working.
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jomama
(@jomama_trades) reported
So till now, my issues w/ @IBKR have been minimal but this AM was frustrating (though I was one of the lucky ones). What do some of you use if relying on multiple platforms? Which combos? TIA $ES $ES_F $SPX $SPY $NQ $NQ_F $NDX $QQQ $RTY $RTY_F $RUT $IWM $YM
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Rene Ordosgoitia
(@reneordosgoitia) reported
@IBKR I'm still without access, please restore the service!!
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Michellezf
(@Michellezf1) reported
@IBKR I'm getting an incorrect password error despite entering the right password
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Curtis Bowal
(@curtisbowal) reported
@IBKR Still can't login... Not sure how this qualifies as mostly recovered
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brian hoang
(@hoangbrian) reported
@IBKR Lesson in crisis management: come clean honestly and be truly remorseful. You guys have failed in both front: failed to communicate when problems first happened and now then lied about the resolution.
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Yashu Sharma
(@heyitsyashu) reported
@IBKR 1 hr later: still not working
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Skalpz
(@marketshortt) reported
@IBKR that is a complete lie!!!! you ******* outsourced Pakistani pieces of ****! over 3 hours and I still can't login to my account!
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quit_phd
(@PhdQuit) reported
@IBKR still not working!
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Alexander Oest
(@scapaflow1887) reported
@ZagorecAna @IBKR no login via code card either!
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Darin Carroll
(@DarinCarroll5) reported
@IBKR Blatant lie. Still down 1 hour later.
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Athanassios Diplas
(@AthanaDiplas) reported
@IBKR “Server error. Will retry in xxx seconds”.
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James Sun
(@LSKMSun) reported
@IBKR @SEC_Enforcement There have been too many outages this year, I think SEC should step in regulating these firms. @FTC Shut down the firms that are not providing smooth services!
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⚡️⚡️ Jens ⚡️⚡️
(@jenskristianson) reported
@StockOpps @IBKR Try the web portal that seems to work now but very slow - TWS does not work for me still
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Chengslate
(@chengslator) reported
@IBKR It's 12:40 can't login. Don't tell me you recovered.
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Adam
(@BuffettMunger) reported
@IBKR Still cannot login and half the trading day now gone.
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James Sun
(@LSKMSun) reported
@ravvles @IBKR i got the code, but when I logged in it says error - the whole page showing error
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Le chamois
(@MonsieurChamois) reported
@YorkiePooMama @IBKR Try Sierra charts customer service ;)
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Lotzagabe
(@unaiarrue) reported
@IBKR Not working yet, still can't login
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StreetSmart$💎🐾🇺🇸
(@YorkiePooMama) reported
@IBKR The rudest customer service ever. Glad I stopped my bank transfer months ago.
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najeeb hasany
(@NajeebHasany) reported
@IBKR Still not able to login!! WHEN DO YOU EXPECT TO BE FULLY UP AND RUNNING????
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paul young
(@pbyoung1) reported
@IBKR Please@update your system status. I am still down in NY at 12.45
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Robert Fitzpatrick
(@robiifitz) reported
@nycandre @IBKR Uk not working here
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Athanassios Diplas
(@AthanaDiplas) reported
@IBKR Still cannot login!
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ian otto
(@knownofomo) reported
@IBKR get it the f$ck together fcs, your customer service reps are amazing and you put them thru this **** too often, fix your platforms ffs its disgusting, i can't log in loosing money I HATE this bs happening almost weekly lately
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Michael Chester
(@MichaelMChester) reported
@IBKR This is very bad. Why didn't you notify users at least by email? Why is there no information about the crash anywhere? Neither in the mobile app, nor in TWS? Why should I search for information about your breakdowns on Twitter?
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Azzam trader
(@AzzamTrader) reported
@IBKR Not working !
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Wild Animal
(@WildAnimalinDC) reported
@IBKR can't even access the portal login page to complete authentication ............ how can #ibkr proclaim "mostly recovered"?!?!?!
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Martin Rodriguez
(@ElTinchazo) reported
@IBKR HURRY ******** UP!!!! WE ARE ALL LOSSING MONEY BECAUSE OF YOUR STUPIDITY
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Miguel Angel Gaton
(@migugat) reported
@IBKR "few residual issues"?? it's still impossible to connect.....