Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	26 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cate (@joewechyy) reported 1 minute ago

  @IBKR @JoseTorresEcon I need help

• 
  Leandro Biderman (@LBTaikonauta) reported 2 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  TiltFolio (@TiltFolio) reported 2 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 4 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Niall B🅰️rry 🇺🇦 (@BarryNiall) reported 4 minutes ago

  $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

• 
  James Butler (@jbutlersg) reported 10 minutes ago

  @IBKR you guys have the worst most painful sign up process. Even just sent an email to support and even that came up showing an error. Why is it so difficult?

• 
  SGTano (@SG42353041) reported 10 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  Long & Right (@Ramblin_Rebel13) reported 18 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  Lex◇Investor (@Inves2grow) reported 19 minutes ago

  @_charles289 @IBKR no problems.

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 20 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit

• 
  大侠 (@M2MLiRWzrWumuWR) reported 22 minutes ago

  @IBKR This is garbage! I opened a sub-account on May 22nd and deposited funds on May 23rd, but it's still showing as pending on June 1st. I can't trade and have missed many opportunities. The price is already very high. Can't you compensate me? Damn it!😭

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 29 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  Sr Investidor (@SrInvestidor) reported 30 minutes ago

  @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit

• 
  Strategic Degen (@StrategicDegen) reported 33 minutes ago

  I lost about $5k yesterday due to liquidation. I tried moving $5k to @IBKR, but it failed despite having cash in my checking account. I don’t blame anyone; this is part of the game. Losing $5k after locking in $65k gains last month is insignificant. I always ensure I have enough buying power and SMA. My mistake was opening a large $HIVE.NE short put that eroded most of my buying power as collateral. Even though it will only use half of that collateral for margin maintenance, it used full cost as requirement until assignment. Was it risky? Maybe I was set to lock in $5k from that play yesterday if the price didn’t drop. The lesson is to avoid selling short puts that erode buying power. Buying shares is better on margin. Next week, I’ll have more buying power to buy back $EOSE, average down on $HIVE, and buy $KEEL (hopefully below $5 when Asia gets crushed Sunday and overnight due to leverage). I optimized my tax lot for $EOSE to ensure as part of that liquidation, it took out shares that had gains instead of FiFO or LILO. This way I work around wash sale if I buy back shares within the next 30 days. DONT FRET, sill on track to $1M this year. I’m buying next week 😈

• 
  KHoloud (@KH_SHx) reported 34 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  INTER (@Night34Blue) reported 35 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  PhenixInvesting (@PhenixInvesting) reported 35 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  赛博游牧武士道 (@wenchengwude) reported 36 minutes ago

  @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 37 minutes ago

  On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

• 
  Roman Lightman (@b_contrary) reported 40 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  Jasdeep (@jmadan) reported 41 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Mr Sinatra (@MrSinatra_MDW) reported 46 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!

• 
  jazz (@hspnyc) reported 46 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  Mr Sinatra (@MrSinatra_MDW) reported 48 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Brandon (@D3GSolutions) reported 49 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  joe (@Yogithebearish) reported 49 minutes ago

  @IBKR I find myself having to shut down and restart Traders Workstation twice a day. It is slow and a pain in the ***. I truly have had a terrible experience at IB. Good luck trying to talk to an actual person to get any type of support.

• 
  William W. Nicholas (@Alohayall_) reported 50 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  TJ Brush (@xicbassix) reported 56 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  Bubble Trouble (@SkillJoyed) reported 58 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  EZziKAKa (@5iU) reported 60 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR