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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed.I.Ali ツ
(@alshaigi90) reported
@IBKR very bad #Trader and very bad customer support you need to train you #agent
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Amber Michelle
(@AmberChaiT) reported
@IBKR Where we drop or disconnect you call but Always Blame Your service. We NEVER report it to our tech people that we might have an issue. If you want to file a report go to Twitter as we never listen. Our tech support is the worst in the biz. Trade Anywhere Else! #weSuck
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AmberEFT
(@AmberEFT) reported
@IBKR yep your hold times STILL SUCK! 22min so far for general support.. wow what a joke of a broker...
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speedracer
(@speedracer14725) reported
@IBKR Trade em all ur still going to be piss poor broke when power is out or grid is down and no im not trading bit crap for a P&J
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Mandy Z
(@z87347610) reported
@IBKR Why my app is down again. So disappointed.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR And you forgot to mention “#1 Worst trading software”
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Mohamed.I.Ali ツ
(@alshaigi90) reported
@IBKR very bad #customer #service experience #IBKR
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DanitaVox
(@Dan43870799) reported
@IBKR not very happy with your help desk to be honest. Lots of time on phone as well and not capable to resolve a problem on my account in term of beneficiary, sent you an email and I didnt receive answer at all. NO contact email to write to you and receive solution
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JMasche
(@JXDeng04) reported
@IBKR can't login the iOS app
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matt moniak
(@mcm5198) reported
@IBKR I can't take your stupid order flow commercial any longer. Hey people, get a clue! anyone ever hear of a f@*king limit order? get a clue...these guys aren't some Robin Hood here to save the day. THEY BEND YOU OVER LIKE ALL THE REST..
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Vlad Haidan
(@VladHaidan) reported
@danushman @TrendSpider @IBKR Need free Trend Spider, help me out here!
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Ron MadisonGooGoo🚀🔥🩳🔥😳👨🏻🍼
(@RonMadison11) reported
FYI $TSLA: @RobinhoodApp upped $TSLA maintenance to 30% from 25% in the USA. The game is wrigged don’t forget. Market makers doubling as hedge funds got crushed this week. Robinhood and @IBKR are their friends and your enemies even as their customers. Free isn’t free.
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Al
(@Al76294512) reported
@IBKR Worst broker and platform ever!
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@FlowAnalyst @IBKR Wild. IBKR API does support tick-level data for up to 3 instruments simultaneously, last I checked. Works in my trading software, at least... But yeah, 3-instrument limit. Rest is second-based.
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concealedchaos
(@concealedchaos0) reported
@RonMadison11 @RobinhoodApp @IBKR The maintenance on Robinhood really complicated the last time I went from shares to calls but to be fair it's my own fault for using so much margin by that point
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Raj Chaudhary
(@thoughtspeed7) reported
@cbucca41 @IBKR @Fidelity Glad I could be of help. Do note that I'm based out of India but I guess their support would be even better in the US.
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Sebastien Bauchart
(@SBauchart) reported
@IBKR Hi, TwsDde.xls file is down today ?
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Lars Kr. Lundin "Immigrant seit 2003"
(@lklundin) reported
Dear @IBKR, do you have anyone at work in your customer service department? On Dec. 14 I asked a simple question about an internal position transfer (of some $TSLA shares) and still have not gotten an answer. Maybe answer this year? The message has reference number: T252581
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Mike Kimelman 🏴☠️⚔️
(@mikekimelman) reported
@IBKR So it's bad enough you closed a minor custodian account for my son. But now the money that you requested I wire to get the account open you've put a 44 business day hold on?? 44 business days! That's the craziest thing I've ever heard. Please reach out and make this right.
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FlowAnalyst
(@FlowAnalyst) reported
@averygrrl @IBKR Oh I know I know I used to login when I get to my day job, sometime my boss was there and alerts were popping up on my screen, me shitting my pants what if he see those lol
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Mandy Z
(@z87347610) reported
@IBKR Why my app is down again. So disappointed.
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Raj Chaudhary
(@thoughtspeed7) reported
Blown away by the customer support at @IBKR
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Franco
(@frk0196) reported
@IBKR Should get top 1 worst broker to open a ******* account, 10 days to open an account - and counting. Jesus christ.
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Luke
(@L3120L) reported
Why ******** can I still not buy $icnm on @IBKR
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TINA
(@DoNotLose) reported
.@IBKR made it too difficult for me to buy stock with cleared funds in my account saying errors like prior day's close balance was in excess of the balance of post purchase--- even thought the funds have cleared, so that's fine, i can withdraw those funds and buy somewhere else..
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🐍🔋kyæninvést🔋🐍
(@kyaninvest) reported
@IBKR I can’t load my Trader Workstation (Latest) it keeps crashing - please help!
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Mohamed.I.Ali ツ
(@alshaigi90) reported
Any issue is @IBKR login issue and website ******* very slow can you please advise
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sam lester 🇦🇺🇬🇧
(@Samlester609) reported
@averygrrl @IBKR That’s so annoying. I’m with IG and I can trade instantly with a deposit. Stupid that you can’t, I’d start looking for another company personally. We are in the 21st century it should take days or weeks to wait for money to be ready
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gabriele renzi
(@riffraff) reported
@bbatsov @IBKR HU fiscal thing: you put money/securities in a long term "box" (every year) and if you keep it >5 years you pay 0 capital gains tax. But the broker needs to support it (sync w/ authorities) and IB does not. HU brokers are terrible but end up having a huge fiscal advantage😔
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zkashmoney🛡
(@gogetitman28) reported
@IBKR your software is glitching a lot lately. 1. most charts(especially options) are not loading at all just shows big red X on the top left of chart 2. price feeds are off/lagging other exchanges 3. PnL not showing correctly 4. orders/trades section is completely blank pls fix