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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 44% Website (44%)
  • 33% Login (33%)
  • 22% Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Nelson Website 5 days ago
Hyderabad Login 18 days ago
Mesquita Website 22 days ago
Calgary Trading platform 25 days ago
Málaga Website 2 months ago
Saint-Ouen Login 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ??? A bunch of stupid IT do you really need so long?

  • ilia_el_pro
    ilia (@ilia_el_pro) reported

    what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

  • PantherAnalytic
    Panther-Analytics (@PantherAnalytic) reported

    @algoflows @IBKR No service on this plane either!!

  • parth_995
    Pat_par (@parth_995) reported

    @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @IBKR is down during trading hours. This is the first time this has happened to me. Is anyone else experiencing the same issue and unable to log in to their account?

  • driving_tf
    Driving the Future (@driving_tf) reported

    @IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

  • MtnMuzz
    Murray Finlayson (@MtnMuzz) reported

    @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

  • PeterCarli28957
    Peter Penny (@PeterCarli28957) reported

    @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR 2/2, bc that needs SMS too. So I can't login, write a help ticket, fund my account bc of wrong SMS ( that's strange, bc I have updated my profile regularly. Try phoning, they say. Get a live agent. After a really long hold time I did get an agent but he could not 3/3

  • SteveGetSold
    King (@SteveGetSold) reported

    @bz1sioniste @IBKR Having same the same issue

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • suleimanov50905
    Said Suleimanov (@suleimanov50905) reported

    @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

  • habibi_zzyy
    habibi (@habibi_zzyy) reported

    @ekapob @IBKR yes。down

  • JJLDoc
    Jona (@JJLDoc) reported

    .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

  • OptionsWolf77
    WhiskeyAndIce (@OptionsWolf77) reported

    @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

  • charultd
    Charu (@charultd) reported

    $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • large_farva34
    Rod Farva (@large_farva34) reported

    @IBKR You are terrible. I have been trying to get money out of my account for 4 weeeks. I truly hate your company

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR customer support is abysmal.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    Good grief @IBKR how can your app be this bad? I thought TOS at Schwab was bad but take me back!!!

  • outrasparada
    . (@outrasparada) reported

    @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

  • BarryNiall
    Niall B🅰️rry 🇺🇦 (@BarryNiall) reported

    $ASTS shorts are not going away! Shares available on @IBKR was 2m an hour or so ago, now down to 1.28m! News of next launch needed to restore credibility and to 🔥 the Shorts!

  • SrInvestidor
    Sr Investidor (@SrInvestidor) reported

    @IBKR Unfortunately support is not being very helpful, their response is always that there is no ECD and no mitigation and that they are waiting for “the developers response”, we are close to a month wait now, I was hoping you could shake things up a little bit