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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 56% Login (56%)
  • 33% Trading platform (33%)
  • 11% Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
East Orange Login 3 days ago
Williamsburg Login 17 days ago
Noida Trading platform 17 days ago
Brest Login 1 month ago
Melbourne Trading platform 2 months ago
Lille Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR Your India customer care and operations are pathetic. For every funds deposit, the customer care asks additional docs for proof of deposit and this is despite following all the guidelines per your process while transferring funds.

  • AdamVoulstaker
    Adam Voulstaker (@AdamVoulstaker) reported

    @IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • nimesh3t
    Nimesh Shah (@nimesh3t) reported

    Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

  • RealityCypher
    Cypher3d (@RealityCypher) reported

    @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

  • JosephW31117119
    Joseph W (@JosephW31117119) reported

    @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

  • itsukitak
    itsuki (@itsukitak) reported

    Anyone having issues with @IBKR orders?

  • sgoranova82
    Sabs Goranova (@sgoranova82) reported

    Would not recommend @IBKR to anyone at the moment. Locked out of trading account due to a system bug for a week. No one able to give an answer when this is fixed or resolved. No apologies, compensation or updates. Lousy customer care. Who is the regulatory body in the US?

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    @JacobMcGrew6 @IBKR Yes. It was a system issues which they are trying to resolve. But you need to call them and they need to reset all the accounts to make it work. After that you need to logout and login again.

  • hfbjg53287314
    peter (@hfbjg53287314) reported

    @senzu_capital @IBKR Same issue

  • Blue_1Trades
    J (@Blue_1Trades) reported

    @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

  • ZainGuru4
    Guru (@ZainGuru4) reported

    @IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is

  • the1Gert
    JT Gert (@the1Gert) reported

    @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • RichPinks
    Rich Pinks (@RichPinks) reported

    Just keep $AMC above $1 until shorts crack, that's it, that's all you have to do. @IBKR showed me 11112.2 Bil shares traded volume today. The glitch better have my money, that's all I'm saying. ABOVE ONE DOLLAR. I like that discount, count me in. The Box Office will bring $$$$$$$

  • gercekci_V
    CT🪐 (@gercekci_V) reported

    @joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try

  • IlhadoSteve
    Steve (@IlhadoSteve) reported

    @IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.

  • wilson_eth
    Colt45.eth (@wilson_eth) reported

    @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

  • justquantcat
    QuantCat (@justquantcat) reported

    @IBKR please fix, I’ve been having it for months now

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

  • olimassociates
    (((Marise Hausner))) (@olimassociates) reported

    Stay away from @IBKR. Poor customer service. Even poorer IT dept. No to little concern for clients. No excuse for this level of incompetence.

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @kallervoinen @IBKR I don't know I was on a call with 2 other traders and we are all on different continents. We all got "Invalid order" System Rejected order right around the bottom. The problem arise around 10:15 -10:30. We called Support and Trading Desk they provided 0 help and not even cover for the guys that were short. We ended up spamming the Keys until we could get out. I woke up 4 hours later and it's still not working Unacceptable for one of the most legit and biggest broker out there. Clients losing 100's of millions without any way to manage

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR and @ibkr spent a total of 30 minutes trying to get someone on the line--on 2 dif days. No one answers. wtf? youve been around for decades!!!

  • WDoft
    David Wayne (@WDoft) reported

    @IBKR Sorry for bringing the average down.

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • alexabelonix
    Alexa Web3 (@alexabelonix) reported

    @FarmerJoe0x @IBKR Platform stability matters more than features when the market's hot

  • Alex_Steger_
    Alex 👹 (@Alex_Steger_) reported

    @super509219312 @IBKR This is obviously a different level of concern and seems to show that they're not being careful about their updates. In the 7yrs of using them, most issues have been the annoying types, not mini heart attack types For me, if there's another major type of issue, then I'm moving

  • VivekVtspTeja
    Vivek Vtsp Teja (@VivekVtspTeja) reported

    Thank you @Chase for blocking 3 wires. Making me sit on the call for hours and still not sending it. I am only sending it to @IBKR who I have sent it in the past. Wtf

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.

  • Eugenet63824560
    Eugene (@Eugenet63824560) reported

    @IBKR Worst interface