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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (50%)
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Login (33%)
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Trading platform (13%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
 Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
 Xirivella |
Login | |
| Sant Cugat del Vallès |
Login | |
 Paris |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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🅰️LB🅰️
(@ALBACapMgmt) reported
@NotDovBerns @NickGiva @IBKR I actually think there are some things they do very well, ive used their managed accounts offering for a while and its hard to fault, my issues are only really with data connection (order entry can be fkg annoying too)
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consciousconservative
(@conaciousconse1) reported
@IBKR when are you going to fix your awful app? Had a contract liquidated on Friday. No confirm. Trade does not show up in trade history. Position just disappears from my portfolio. Embarrassingly bad service.
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bough
(@firebutworking) reported
does anybody else have problem trading $IRNT options? I can't trade options at @IBKR
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kr0ftian
(@kr0ftian) reported
@IBKR iOS app very slow to load and crashes. Why??
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Wheelie Bin Capital LLC
(@iknownoothing) reported
@IBKR why is your platform terrible lately. pricing not updating pre market, sometimes app doesn't load @ibkr ????? yours truly disgruntled customer
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🅰️LB🅰️
(@ALBACapMgmt) reported
@NotSteveKerr1 @IBKR Fkg awful
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HK
(@HK20890303) reported
@_DudeDiligence @Wholewit @IBKR To be fair...my experience with them has been decent, but an app glitch during the trading hours is inexcusable.
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Dude Diligence
(@_DudeDiligence) reported
@HK20890303 @Wholewit @IBKR And it's happened multiple Fridays, which is about the worst time for most
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Larry Lee
(@wlarrylee) reported
@FreeCashFridays @IBKR Bad bad application!
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jimi_cunning@yahoo.com
(@CunningJimi) reported
@IBKR MORE GREEDY SHORT SIGHTED POS HOMINIDS RUINING THE WORLD FOR NOTHING. OMFG YOU MATERIALISTIC C@#$ ARE BEYOND STUPID. ...destroying your own world.. I wish there was a Hell...
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HK
(@HK20890303) reported
@moe_lean @IBKR I read in the forums that you need to enable SSL to solve this issue. I tried and it worked for me. Hopefully it works for you too.
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Kevin McCurley
(@mccurley) reported
I thought I had seen bad user experience until I tried @IBKR It's amazing how bad their customer experience is.
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Jonni Lomax
(@theblindking88) reported
@IBKR It's mad that whenever I need to call you guys I call exactly when the lines open and hold time is already at 10 mins and always at "unusually high volume". Sort your customer service out! People need sorting before market open.
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Waleed ijaz
(@WaleedDta) reported
@IBKR Please fix TWS on MAC, it keeps freezing while zooming in and out of the charts after the update today. Appreciate the low commission but it shouldn’t come at the price of laggy software and often no fills on stop limit orders even if there is 10m volume.
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cplus
(@stax008) reported
@IBKR Cant login …
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HK
(@HK20890303) reported
@IBKR How is it possible that you guys can’t fix your mobile app problem after a few days? This is ridiculous.
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HK
(@HK20890303) reported
@moe_lean @IBKR I read in the forums that you have to enable SSL to solve the issue. I tried and it worked for me. Hopefully it solves the problem for you too.
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Grandmaster E
(@Grandmaster_E) reported
@Lylietweets @Trading212 Same problem with @IBKR
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🅰️LB🅰️
(@ALBACapMgmt) reported
Any other @IBKR users having trouble getting all their price fields populated today ? Ive reconnected all the market data farms a few times but its still particularly shite tonight compared to other nights when its just a bit shite.
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Thijs Niks
(@thijsniks) reported
I have been trying to get the customer support departments of @IBKR and @degiroeu to talk to each other for 7 months now and it’s an unending stream of “something went mysteriously wrong, please ask the other party to reach out to us again”
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xerxer
(@xerxer20) reported
@IBKR What will happed to the stock market now when north have problem with oil and the Saudi Oils's depeleting?
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GammaPlus
(@NotDovBerns) reported
@NickGiva @ALBACapMgmt @IBKR IBKR is the absolute worst Class action lawsuit, anyone?
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
Props to @IBKR for actually honoring my deposits immediately lately. Too bad I have no clue whether they'll be honored or held for 4 days before I make them. Any tips on knowing how this works would be appreciated. It's faster to push money to IBKR if they hold it for 4 days.
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Contrafluixi 不要
(@Contrafluix) reported
@IBKR Are you sure you should be offering this to retail investors? Seems like a pretty bad idea.
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Ethan M. Strong
(@TheREALohhprime) reported
@IBKR Can you please fix your Trade workstation? I can not enter new any tickers into my watchlists. The farms will not reload. It seems every time theres a new update things get corrupted. Its really annoying and unprofessional to say the least.
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Dude Diligence
(@_DudeDiligence) reported
@Wholewit @HK20890303 @IBKR Last time it affected me, they decided to start a server upgrade at noon on a Friday. This past Friday i had options expiring and couldn't log in to close them out. I'm not usually an urgent trade, but can't imagine some who day trade getting that suprise on a Friday.
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C. van Toor
(@cvantoor) reported
@ALBACapMgmt @IBKR I have this issue around 5 times a year, it always works again after I reboot my computer.
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Nick Givanovic
(@NickGiva) reported
@ALBACapMgmt @IBKR Funnily enough, no. And ready to say all worst about IBRK...
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Vugh Luskr
(@VLuskr) reported
I am looking at the same chart for $BLIN in @IBKR TWS and in @tradingview. The charts are different. As per TV the price went to $6.20 during premarket hours and in TWS it stopped at around $5.90-ish. WTF?
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🇳🇱 Gaston
(@Gastogne) reported
@IBKR I need to report a serious bug in the web-interface (using Windows, Chrome). When clicking CLOSE on a position, a BUY order appears (which should be sell since it's a long position). This already cost me quite a lot cause I didn't notice it.