Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (56%)
- Trading platform (33%)
- Website (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Login | 13 days ago |
|
Williamsburg
|
Login | 27 days ago |
 Noida
|
Trading platform | 27 days ago |
 Brest
|
Login | 2 months ago |
 Melbourne
|
Trading platform | 2 months ago |
|
Lille
|
Login | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Binay Jha (Chartered Accountant) (@binaycjha) reported.@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.
-
J (@Blue_1Trades) reported@IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?
-
James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
-
Jason Leon (@czazy73153682) reported@james4blues @IBKR support
-
JT Gert (@the1Gert) reported@senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
-
Holmes1618 (@Holmes1618) reported@IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!
-
GardinerIslandCapital (@GardinerIsland) reportedhey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY
-
Maria Mednikova (@MednikovaM64181) reportedTried to use @IBKR app to buy some QQQ and it was such a bad experience. This is my first time investing so it was overwhelmingly complicated. I put in an application at @public but haven't heard anything back. Their app looks so much easier!
-
Eugene (@Eugenet63824560) reported@IBKR Worst interface
-
Krystal Lynn (@LynnModine47127) reported@IBKR and if war stops it slams back down buy gold when its a boring market you don't want to be anyone, but the first one buying it during a tempary crisis.
-
Dr.Ötker 99%FI 💸 (@dr_otker) reportedLast night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?
-
JT Gert (@the1Gert) reported@MichaelENewton1 @nottatowl @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
-
Investment (@Investm80789211) reported@IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
-
irby (@irby0955) reported@IBKR Combine service wtf bro someone call Gordon freeman
-
RobertoenMexico (@Olde_Pharte) reported@IBKR Useless. Can't login and am told to get help by phone. But they don't answer the phone. They refer me back to their support page which says I have to call. Thank God they've got very little of my money.
-
RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
-
JT Gert (@the1Gert) reported@speculator20221 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
-
Steve (@IlhadoSteve) reported@IBKR The worst customer service EVER! I started an application on Thursday 3/19 and I already hate you. Was denied trading permission for futures on a cash account. Nobody can tell me why I was denied or what the requirements to trade futures are.
-
Palmer (@BankTheTrade) reportedIs it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.
-
Leo GNK (@GnkLeo17852) reported@IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my
-
Guru (@ZainGuru4) reported@IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is
-
John Morina-If you build it they will come (@JohnMorina2) reported@IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform
-
AngryPhysicist, PhD. (@Drcamole) reported@IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.
-
Cypher3d (@RealityCypher) reported@IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...
-
Manny (@theverysmartone) reported@dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.
-
DC (@HalifaxDC) reported@speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.
-
Clausius investments (@MinhungShih) reported@IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev
-
Ganwin (@Ganwin2) reported@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
-
Name Can't Be Blank (@BearBullDebate) reported@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
-
Raj Khan (@RajKhan92446621) reported@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds