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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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paolodoss
(@paolodoss) reported
@pteetor @IBKR Down again, unbelievable. And system status page says “no problems”
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André Fouché
(@andre_fouche1) reported
@IBKR Is that why I am unable to connect to the server?
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EV Stats
(@EV_Stats) reported
@IBKR My IB account is not working. What's going on?
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APC
(@shogunpilot) reported
@IBKR You guys need to stop focusing on new features, upgrades, etc. and just make your system more stable. I can't login right now, for the 3rd or so time in a month.
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Hello World
(@HelloEarth2525) reported
@IBKR It seems you need a server upgrade. You guys are testing my tolerance after over a decade of being your customer.
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TRADER SUMMIT by EA
(@TraderSummit) reported
@IBKR To bad your data feeds are down. Again. Second system issue in as many weeks and it doesn't help when you shut down your customer secretive when clients need it the most. Your business model is doomed.
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Adaptive Market Neutral
(@OptionsIntelli1) reported
@IBKR Data down... platform is becoming very unreliable.. time to look elsewhere..
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Anarotti
(@Anarotti1) reported
@IBKR Hi! Is there any problems with the servers?
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Emma Maton
(@Emsyphine) reported
@IBKR delisting of chinese telecom stocks (specifically $CHA) has been revoked and yet I am still getting this error message when I try to buy pre-market, “Transactions in this instrument are limited to closing-only trades” - problem with IBKR or...?
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fake guru exposed 🆘️
(@scamexposures) reported
@IBKR the worst customer service and response time goes to #interactivebrokers you only have to wait 18h for a response on live chat and phone calls even worst
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Brendan O'Boyle
(@bso00o) reported
@IBKR Despite the promise from this account in a previous tweet a week ago, nobody has gotten back to me about my locked account and it is impossible to get in touch with customer service. At some point, “extreme volatility” can’t be used as an excuse for not being able to get through.
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🖤 José A. Ruiz
(@joseanruiz) reported
@KenyaFinTwit @IBKR so bad ... any other good online broker?
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ibis opes
(@IbisOpes) reported
@IBKR once again starts off the year strong with service interruptions, website errors, shitty market data, week-long trade settlements, and hour long customer service wait times. Dumpster fire!
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Chengslate
(@chengslator) reported
@IBKR I can't even login.
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Liverbird 6️⃣✖️🏆UCL
(@NtcRick) reported
@IBKR your server is super laggy. what a way to start the new year
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yves groulx
(@grouly47) reported
@IBKR Translated. Don't just throw your money down the drain....give us a small portion of it before you do.
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MediaOutpost
(@MOutpost) reported
@IBKR @IBKR the worst online broker! #ERROR
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john
(@john79017824) reported
@IBKR getting 500: internal server error since this morning. Is the website down ?
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Gabrielle Doyle
(@Grainneuail) reported
@IBKR I’m unable to access my account. Stays on you page says everything is working. Are you down again?
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Hammerstone Markets
(@HammerstoneMar3) reported
@IBKR app down?
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Paul Teetor
(@pteetor) reported
Is anyone else having trouble with their @IBKR data feed? Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. #unhelpful
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ibis opes
(@IbisOpes) reported
@IBKR please fix your garbage platform that only loads 25% of the time
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🖤 José A. Ruiz
(@joseanruiz) reported
@IBKR Shame on this platform, which is down and inaccesible more and more frequently (today servers in EU). Will be forced to change to deGiro, or WeBull
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James V
(@jimmyv4) reported
@IBKR not getting any quotes on app or via portal login??? Is system down AGAIN??????
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Colleen Butts
(@colleenbSF) reported
@IBKR @ibkr I have been on hold for hours twice in past week, no one has ever picks up, nor does anyone return my messages? Does anyone still work there? I need real help with system issues and at this point I am going to have to move account unless someone contacts me ASAP.
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bullbearlovechild
(@bullbearlovech1) reported
@iiix_212 @IBKR Same here in Europe. I'm guessing their provider is having issues.
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TRADER SUMMIT by EA
(@TraderSummit) reported
@IBKR your data feeds are down again! Second time in weeks and your support Centre is also shut down. No wonder people are moving their accounts elsewhere.
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Lady Di 🇺🇸 🙏🇺🇸
(@Lady_Di816) reported
@IBKR I’m trying to get help. Held on for 40 minutes then got Brachi in India and she has no clue how to help me and she’s speaking so low I can’t hear her. This is crazy.
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Chengslate
(@chengslator) reported
@IBKR wtf are you guys doing?
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Mounir منير
(@monymounir) reported
@IBKR because he has to deal with your customer service, where a message is usually responded to in 3 weeks (not days.. WEEKS) and the response is usually only partial. OR he saw his bill after calling your international support line and waiting for 25 minutes with no answer.