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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (46%)
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Login (33%)
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Trading platform (17%)
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Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Tesoh
(@SpencerTesoh) reported
@IBKR @IBKR can you just get this fix. I have lost opportunity to $4k+ already and still seeing my stock $(KNDI) keep rising and I can’t enter sucks. Both my Mac and app, none works. I don’t see anything resolved . Restarted these devices over end over
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umm
(@gsk9005) reported
@IBKR What will happens with GTC orders when IB is down?
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Daniel S Steinberg
(@DanielSingerS) reported
@IBKR I still can't log in. How can I receive support?
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N3
(@n3roxz) reported
@IBKR Can’t login 🤬🤬🤬🤬🤬🤬
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brettcui
(@brettcui) reported
@IBKR Never receive my security code to login. Still having login issues
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DanInTO
(@DannyinTO) reported
@IBKR I still can’t login, won’t send me the text code. Half day gone and still cant trade, can’t login to get support, calling is a waste of hours. Like many, I’m trying to open and close positions that need to be executed today, very frustrating. How are you compensating ppl?
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DB
(@Just_someNobody) reported
@IBKR hello I still cannot access my account, I wanted to close positions at 7am this morning. You have cost me many thousands of dollars with this outage.
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Tumurchudur
(@tumurchudur84) reported
@IBKR It is not working still 😞
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bacool
(@bacoooool) reported
@IBKR why do you require an SMS to login when it rarely even works? this is the most glitchy thing ive ever seen a broker do
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linda
(@linda_chsg) reported
@IBKR A few residual issues? I still can’t access any of your platforms. Or is my account happened to be on a residual server?
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txetxu Velayos
(@txetxuvel) reported
@IBKR I'm still down in web.....
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MUHAMMAD HAMZA
(@HamzaPAKISTAN) reported
@IBKR You are too slow.. fix it immediately
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أبو حميد 🇸🇦
(@MaxLeftTurn) reported
@IBKR Still not working, no sms no otb token nothing
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MoeMacLean
(@moe_lean) reported
@IBKR I'm getting an incorrect password error despite entering the right password
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JJ
(@JJ76561956) reported
@IBKR none of my friends can login, what are residual issues?
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Shane 🤴 Born peasant, will die an equal
(@ShaneKingUK) reported
@IBKR damn. I was doing so well for 4 months. there goes our christmas. fawk
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Jack Griffin
(@Griffin_TZ) reported
@IBKR Still no login. Is IT outsourced? Is Customer Service on vacation?
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Marcel
(@marcel_huesig) reported
@IBKR Nothings working here! Neither mobile, TWS..fix that!!
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR My accounts must be one of your "dislocated, residual issues". Are we going to need to apply for visitation rights to our funds?
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JRod
(@Jstebby) reported
@IBKR literally nothing is resolved....what ******** is going on here.
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Natalia Franco
(@NataliaFranco) reported
@IBKR I don't want your apology. I want a compensation to my losses today. Still can't log in. Had issues last monday too.
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David Nguyen
(@phuc10cdt2) reported
@IBKR Every service is down once in a while but today how you handle the incident is just horrible and worst of all you are a liar
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Lindolpho Cademartori
(@lcademartori82) reported
@IBKR STILL NOT WORKING!
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Shagwong Securities LLC
(@ShagwongS) reported
@IBKR YOU DON'T EVEN HAVE PEOPLE DOWN THESTREET FROM YOUR HQ BACK ON-LINE .... STOP THE LYING
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David
(@crayonmystic) reported
Midday and can finally login. You're paid the big bucks so garbage this like this doesn't happen, @IBKR, ******* arseholes. Don't blame your "storage vendor", someone you pay approved that purchase. Fire the ******* idiot
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Andy
(@ravvles) reported
@Sergio_Ramos_S @IBKR Finally got an SMS to login!
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LT
(@natecnal) reported
@IBKR Still cant login
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Jack Griffin
(@Griffin_TZ) reported
@IBKR @Benzinga Wow, didn't even hold up for a week. Didn't even get a chance to age well. Outage really not professionally communicated either.
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プラナリ庵＠FIREと旅行と米国株
(@FIRE78679143) reported
@IBKR I could login in Japan!
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Mike
(@Mike96607389) reported
@IBKR Login in successfully with the latest version, not stable version. FYI