Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	5 days ago
Le Grand-Quevilly	Login	9 days ago
Sydney	Trading platform	9 days ago
Jewar	Website	14 days ago
Noida	Login	26 days ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ten Beers (@NBee007) reported 4 minutes ago

  I thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading

• 
  EV Bike Dude🇪🇺🇮🇪 🇸🇰🔋☀️⚡🤖👾 (@eu_bike) reported 4 minutes ago

  @STACKDOE @IBKR When did you last use it and what's your specific issue? It's way better than e.g. Revolut. My only issue is it can be slow at times, especially with updating totals but is quite flexible. Alerts need work for sure.

• 
  baani 🦕 (@baanibaani4) reported 5 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  Em. At. (@EmAt48652737) reported 5 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  Supernova (@supernovagab) reported 8 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  BullDriven (@BullDriven) reported 13 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported 14 minutes ago

  @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

• 
  LeonNoelLion (@LeonLionNoel) reported 15 minutes ago

  @IBKR Go **** yourselves.

• 
  IRENE EVANS (@evans_iren17300) reported 15 minutes ago

  @IBKR How far the Dollar is going down?

• 
  Urban Miner (@JakeUrban82) reported 18 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  C.S.N. Iyer (@iyerchandrru) reported 19 minutes ago

  @IBKR Hi Facing problem in transferring funds, pls how to proceed further…

• 
  Invest (@Invest469752) reported 19 minutes ago

  @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

• 
  EliteTrading (@EliteGainzTrade) reported 20 minutes ago

  @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

• 
  Haddie (@Haddie168) reported 20 minutes ago

  @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

• 
  EpiK (@0xTheGreatApe) reported 25 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  BestVoyages (@best_voyages) reported 26 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  EliteTrading (@EliteGainzTrade) reported 36 minutes ago

  @IBKR Terrible broker with so many new restrictions and glitches.

• 
  George Wyatt (@gw_wyatthealth) reported 42 minutes ago

  @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

• 
  Wethr.net (@Wethrnet) reported 43 minutes ago

  If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

• 
  Gordon Attard (@GordonAttard) reported 43 minutes ago

  @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 45 minutes ago

  @IBKR not bad

• 
  Matthew Donegan-Ryan (@MatthewDR) reported 50 minutes ago

  @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR

• 
  kingran (@KingranYama) reported 51 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  Ten Beers (@NBee007) reported 52 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  Sparky Slims (@brothachucka) reported 52 minutes ago

  @IBKR is a garbage broker. I've been trying for 2 weeks to buy some international stocks and it continues to not work. Meanwhile I've had to watch my main pick go up 70%. I've reached out to support, wasn't helpful. Was told 2-4 weeks for a response on my followup ticket.

• 
  ToXic God (@ToXicGod321) reported 53 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  One Fib Per Day (@fibscalper) reported 54 minutes ago

  @buyerofponzi @IBKR They do suck bad I removed all my funds.

• 
  jazz (@hspnyc) reported 55 minutes ago

  @IBKR no support at all as I’ve been waiting days for my account to be setup.

• 
  Dun (@mikegor52933) reported 59 minutes ago

  @IBKR Genuinely shittiest trading app I’ve ever experienced Says my application was cancelled, but I tried to register a new account and it says my email is already registered. Can’t see **** after login sometimes, only left with user settings which I can’t even change ****

• 
  Volatility (@EdwardAmar46469) reported 59 minutes ago

  @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!