Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	3 days ago
Mesquita	Website	7 days ago
Calgary	Trading platform	10 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cry diamond (@pear40853456) reported 1 minute ago

  @yao_yao520 @IBKR same problem

• 
  Miguel H (@miguel_hincapie) reported 2 minutes ago

  @IBKR IBKR desktop Mac version is not loading the charts from last release you did, can you fix it?

• 
  Brad Kibel (@KibelBrad) reported 2 minutes ago

  @IBKR Sell the stupid ****

• 
  DadBod (@alpha_imag8252) reported 3 minutes ago

  @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

• 
  MillenniumKnight Inc (@MKINC) reported 4 minutes ago

  @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

• 
  Brandon (@D3GSolutions) reported 12 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  RobertoenMexico (@Olde_Pharte) reported 13 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  Peter Penny (@PeterCarli28957) reported 14 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Long & Right (@Ramblin_Rebel13) reported 15 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  安然体验用VPN软件 (@Mah49628433) reported 15 minutes ago

  @IBKR MCP support could make account workflows smoother.

• 
  The Miladorlorian (@DiChiarissimo) reported 16 minutes ago

  @IBKR Do not ever use this ******* dogshit platform, not only will you not be able to trade anything, they lock your funds no matter the amount because obviously they got in trouble in thr past for money laudering because they are fat fuxking italian peices of ****, **** these people

• 
  FuHua (@F0HuazzZ) reported 17 minutes ago

  @IBKR no problem

• 
  Nate (@nathan96911) reported 18 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  Jesus (@CCrypto1001) reported 22 minutes ago

  @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

• 
  Joe Wyer (@joe365ppm) reported 23 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  habibi (@habibi_zzyy) reported 24 minutes ago

  @ekapob @IBKR yes。down

• 
  Cate (@joewechyy) reported 24 minutes ago

  @IBKR @JoseTorresEcon I need help

• 
  Thomasius (@TH0MA51U5) reported 28 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 30 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  Lili Fee (@booklilifee) reported 31 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  RobertoenMexico (@Olde_Pharte) reported 35 minutes ago

  @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

• 
  Boris Povolotsky (@Borispov_) reported 37 minutes ago

  @hanshaozi @IBKR I’m interested, too. @IBKR Would you at least address this issue publicly and state when do you plan on removing PDT rule??

• 
  Long & Right (@Ramblin_Rebel13) reported 47 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  FactPulse (@FactPulse93508) reported 52 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  ilia (@ilia_el_pro) reported 55 minutes ago

  what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

• 
  William W. Nicholas (@Alohayall_) reported 56 minutes ago

  @IBKR A new week begins. When would you stupid team cancel pdt rules？

• 
  Leticia Ft (@letilibertad) reported 56 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  Jesus (@CCrypto1001) reported 57 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Another oil and gas tourist (@oilgastourist) reported 58 minutes ago

  Dear @IBKR I don't give a **** about the SpaceX IPO, please, stop the spam, how many times do I have to delete the notifications????

• 
  Natalka (@NataliiaKoval) reported 59 minutes ago

  @IBKR Phone support in 2026? I’m constantly traveling and changing phone numbers to the country I’m visiting. I don’t have a permanent phone number. That’s why I can’t login as you blocked the possibility to change phone numbers.