Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	23 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geodes R Rocks (@GeodesRock49) reported 4 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  Vacuum Cleaner (@agivacuum) reported 7 minutes ago

  @blondesnmoney as @IBKR number 1 influencer can you plz suggest they fix their web app while you're at it..

• 
  personal_cxk (@DzunLIvBzQrdSaH) reported 13 minutes ago

  @IBKR Authorization with the MCP server failed. You can check your credentials and permissions. If this persists, share this reference with support: "ofid_4cae1cb49557c937"

• 
  James Sun (@LSKMSun) reported 13 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Adaxelo (@RoiSinge) reported 16 minutes ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  TiltFolio (@TiltFolio) reported 18 minutes ago

  @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

• 
  chris24.eth 🟦 (@chris24eth) reported 19 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  Martijn (@Martijn251000) reported 19 minutes ago

  @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

• 
  Addy Potler (@addypotler) reported 20 minutes ago

  @IBKR **** your opportunities. Stay in your damn third world countries.

• 
  TJ Brush (@xicbassix) reported 21 minutes ago

  @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

• 
  Urban Miner (@JakeUrban82) reported 21 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  Atul Sinha (@5131b69341dc4dc) reported 23 minutes ago

  @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

• 
  She Laughed (@TatsukiTop1) reported 23 minutes ago

  @IBKR Too slow...

• 
  Long & Right (@Ramblin_Rebel13) reported 29 minutes ago

  I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

• 
  Bubble Trouble (@SkillJoyed) reported 30 minutes ago

  I’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!

• 
  Mark Meyer (@MarkMeyerBuilds) reported 31 minutes ago

  I deposited 5k into @IBKR to test out my trading bot being they have API available.. I have already withdrew the money back out for two reasons. One, the gateway portal seems to have been created in 1998. Awful UI. Second, and the most pertinent was the death by auth codes.

• 
  Jasdeep (@jmadan) reported 31 minutes ago

  @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

• 
  Joel - coffee/acc (@JoelDeTeves) reported 33 minutes ago

  @IBKR I want to use my own models running on my own hardware. Please provide an MCP server or something other models can connect to

• 
  kingran (@KingranYama) reported 33 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  jazz (@hspnyc) reported 37 minutes ago

  @IBKR please help.

• 
  jazz (@hspnyc) reported 38 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  William W. Nicholas (@Alohayall_) reported 38 minutes ago

  @IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 39 minutes ago

  If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

• 
  Davide Morcelli EU (@Davide_Morcelli) reported 40 minutes ago

  @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

• 
  William W. Nicholas (@Alohayall_) reported 42 minutes ago

  @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

• 
  Marco (@marcoaam95) reported 47 minutes ago

  @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

• 
  Carlos Dos Santos (@_charles289) reported 54 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  HammurabiHarmless (@gach51565) reported 56 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  RobertoenMexico (@Olde_Pharte) reported 57 minutes ago

  @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

• 
  🅰️LB🅰️ (@ALBACapMgmt) reported 58 minutes ago

  @blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit