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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (43%)
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Login (43%)
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Trading platform (14%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website | |
 Mumbai |
Login | |
 Piatra Neamţ |
Website | |
 Barcelona |
Trading platform | |
 Poplar |
Website | |
| Leesburg |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Charly
(@_JeSuisCharly) reported
@IBKR How come I had issue closing a position 2 months ago, which makes me loss a huge amount of my capital, IBKR told me they will analyse my complain/issue within 40 days... it’s been 50 days and I have no answers, even when I call or when I email... really disappointed
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Jay Singh
(@JTrader126) reported
@IBKR What did you guys do to your website?? Why can't I see my order anymore if I'm watching the stock graph? I can't even see that theres an active order open unless I click Trade and then Orders. Is this an error you guys are working on?
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Gray
(@GrayTendo) reported
@IBKR I did not request an Election. It was a simple request to Transfer my Warrants which can be done with a simple email to the Transfer Agent. Are you having a problem? $GTII
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Mike✈️
(@reperfiled2) reported
@IBKR is server for Europe down?
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Donny Huffnagle, Esq.
(@brick295) reported
@joshrray @Trading_Sunset same reason they have "issues" every timepeople start making big money on speculative plays. They don't have the money. They admitted they didn't have the money to cover the $GME in January. Even @IBKR chairman admitted it would have blown up the entire market if left unchecked
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Nadia S
(@madhatressTO) reported
@IBKR have you done something to your mobile app? I’ve been using it on my iPad Pro without issues for months, until last week when it randomly will not respond. I’ve deleted and reinstalled the app, and erased the whole iPad. It works fine on my iPhone.
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**** Walton
(@DongWalton2) reported
fix your app @ibkr im tryna stack
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Failed Lyndon LaRouchite
(@odd_opinions5) reported
@IBKR This isn't just clickbait - it is clickbait financial scam on steroids as bad as physical gold for your IRA
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#24 Gobi Bryant
(@michaelgordhan) reported
@IBKR app not working plz fix
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Stefan Meyer
(@Stoefah) reported
@Penoles I cannot place an order on @IBKR for your stock (PEOLES) as my market order just hangs there. @IBKR have tried multiple consultants and no can help me. It does not even show the buy/sell SNAPSHOT. Very disappointing service. #GOLD #SILVER
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📈👆🤑🔥🤓💎🙏🏼
(@bkatcap) reported
Anyone having extreme lag with @IBKR or am I having a personal problem? #ibkr
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S. K. K.
(@Koqtek) reported
@IBKR Why I cannot login to my account? Are your servers down?
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bobek
(@lolekinbobek) reported
@stock_mj @gagecannabisco Tried to buy some today, but @IBKR says "this contract can only be closed"... wtf?!?
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BacardiTrader
(@BacardiTrader) reported
@IBKR still having trouble with the Market DATA for Mexico Stock Exchange it is really important for us to have it fix ASAP, we relay in this information for our daily operation. !!! #MarketDATA #HELPIBKR
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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bough
(@firebutworking) reported
@IBKR IB mobile app is down?
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〽️سهم
(@m8hor400) reported
@IBKR Why OTC not working in my account?
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Peter
(@pingkind) reported
@TradeTraders @IBKR Thanks man. Can't find it. I hope they never launch it so I don't get to do stupid thing.
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Captain Obvious
(@cacoethes_carpe) reported
@IBKR Your customer service is terrible.
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BacardiTrader
(@BacardiTrader) reported
@IBKR this is the second day with market data for Mexican Stock Market please help #TRMX #BOLSAMX
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Frank Kolnacki 🇺🇸 📉📊
(@frankkolnacki) reported
@dopegraf For a good supply of borrows, I use IB. Centerpoint is supposedly better but my Ninja platform isn't compatible with their API. CP may still be 25K minimum acct size. Avoid overseas ones=poor customer service/sketchy. #IBKR #CenterPointSEC @IBKR @CenterPointSEC
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Trident
(@naqshgarg) reported
@IBKR Poor services, I have closed my account a month ago and IBKR didnt closed in their system and also not returning my money. They send you email from DONOTREPLY ids. Their Customer service is just full of bots... I got an email about monthly fee to be charged. Can I ask why?
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Christopher Wong
(@_wongc) reported
Hey @IBKR why doesn’t Trader Workstation support copy-paste for username/password entry? This is insecure and encourages users to use simple, easy to type passwords instead of longer random generated passphrases
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Matias Iriarte
(@Matiasfabricio) reported
@IBKR Is the platform down right now?
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Ozgur Inal
(@lanirugzo) reported
@IBKR are you aware if login issues with your mobile and web apps? And would be nice to get someone on the phone for once!
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Mad Scientist
(@ScientistTrades) reported
@IBKR - guys! What happened to your Interactive Brokers mobile app? Monday and today it’s been slower than the turtle setting on my mower. Please fix this! So slow!
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Starving Artist
(@blerghhh) reported
@IBKR No results on product search. Please fix.
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Vanalich
(@vanalich) reported
@IBKR is seriously the worst ever. Absolute nightmare.