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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge
(@JorgeTrades305) reported
@IBKR I am considering opening an account with you guys but I’m a bit scared after hearing a lot of negative things about your customer service. Many negative comments on your Facebook advert
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Mike Perdue
(@Mikemperdue) reported
@CMEGroup Do you know if @IBKR will list $MBT_F this year? Hope you reply since @IBKR sucks at customer service
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Burn Short Sellers
(@BurnShort) reported
@IBKR it has been almost week,and my account has not been approved yet.. the worst of the worst customer service ..DONT WASTE YOUR TIME WITH THIS BROKER
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David Lawrence
(@DavidJLaw5) reported
Anyone else having login issues with @IBKR $IBKR?
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imkrste
(@imkrste) reported
@degiroeu can I open an account with you as a resident of Macedonia? Currently using @IBKR but not satisfied with their service.
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Rajan Kumar Shrestha
(@InfiniteDream_R) reported
@IBKR Hi IBKR, I recently opened account with you, And im not satisfied for the reason Delayed Data, Why is the Trading Data delaying? Or can i subscribe to realtime data or something? Could you help me with that?
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR STAY AWAY .. THEY HAVE THE WORST CUSTOMER SERVICE. IT IS ALMOST 2 WEEK. THEY HAVEN'T STILL APPROVED MY ACCOUNT. SCREW THEM MOVE TO ROBINHOOD
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Burn Short Sellers
(@BurnShort) reported
@IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE
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Failed Lyndon LaRouchite
(@odd_opinions5) reported
@IBKR no don't do this it is bad for your financial health unless you are, no ****, as good at investing as LeBron is at BB, you should only invest in low fee broad index funds eg a low fee SnP500 fund don't do this day trading **** you will loose money
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Kasif
(@realKasif) reported
@IBKR I opened a Pro account two weeks ago in order to trade with @Capitalise_ai. Shockingly, an error on your website has persistently denied access to it and other advertised third-party services, and your tech support has been no help at all. Extremely frustating! 😡
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Cesar Rubini
(@cesar_rubini) reported
@IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222
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alex
(@alex_3144) reported
@IBKR Client Portal doesn't work. Email support gives error "An unknown error occurred, please try again later." any way to have help?
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Mason ™️
(@MasonOnMargin) reported
@FireYourAdvisor @IBKR Yeah that’s the only problem with margin. Rules can be changed at any time. Why I normally only use it for short term funding
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Afro
(@theafrozone) reported
@IBKR Hi! Today you send a mail with a notice of amendant... Its cool, the problem is that the Links in English and Spanish doesn't get to anywhere, there is an advise saying that the linked url is not valid. Hope you can send the good link so we can read it.
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Paresh
(@PAresH740) reported
@JorgeTrades305 @IBKR please do not open , i tried since more then 1 month, poor customer service
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR Worst platform ever. THE WORST OF THE WORST CUSTOMER SERVICE. THEY DONT GIVE A **** TO RETAIL CUSTOMERS.. STAF FAR FAR AWAY !!!
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Burn Short Sellers
(@BurnShort) reported
@IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE
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eli
(@HoneyFriedCakes) reported
@IBKR is the app down? I can’t login to my account.
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Cymro Trader
(@CymroTrader) reported
What is going on with the OTC tickers @IBKR? Close only on $IGEX, $NSPT, $CBYI, amongst others. Seems like a recent crackdown, never this bad before.
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Nasser
(@whereverr01) reported
@IBKR I want to close my account but I couldn't login I need your support
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ENRIQUE Z CORTÉS
(@leicuz) reported
@IBKR 24hours later, You have not solved the problem, but you can still saying this **** of Interactive Broker, a broker in which you can trust. Let me say the opposite.
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Cesar Rubini
(@cesar_rubini) reported
@IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222
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Searcher
(@HorseSh0es) reported
@IBKR I want to transfer my Brokeragr account to you guys but can't seem to find CIBC Investors Edge on the brokerage list. Please help ( live chat isn't working) ATON transfer
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Kat Uinky
(@UinkyKat) reported
@PAresH740 @IBKR Sending me change of terms and condition. I send them an email on 5th of Feb to close the account and they received it but never replied. Up to today they are still sending me emails as if I was a customer of theirs. Absolutely ridiculous
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Kat Uinky
(@UinkyKat) reported
@PAresH740 @IBKR Lol I tried to open one, never finalised it because lost access. I was unable to regain access because unable to reach their customer care (you only deal with bots with them) and now they harass me claiming my account was verified. Sending me request to fund my account
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Kat Uinky
(@UinkyKat) reported
@IBKR @saq3 Lies. It's almost impossible to reach your customer services...
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VoltInvest
(@voltinvest_co) reported
@IBKR I am looking for a report which shows all transactions (deposits, withdrawals, interest payments, stock purchases, etc.) in one table. Similar to the “History” tab at Charles Schwab. Not consolidated not categorized just straight a simple list of transactions. Can you help?
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR Worst platform ever. THE WORST OF THE WORST CUSTOMER SERVICE. THEY DONT GIVE A **** TO RETAIL CUSTOMERS.. STAY FAR FAR AWAY !!! Almost 2 weeks,and my not account has not been approved yet.
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ENRIQUE Z CORTÉS
(@leicuz) reported
@JorgeTrades305 @IBKR They manage billions dollars in a Java platform. It's all said there. Yesterday TWS executed an order that I did cancelled a hour before (The Log file accredits it, and even I attached them a video when this occurs) and 24hours later they didnt give me a solution yet
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bough
(@firebutworking) reported
@IBKR Hi there, please fix your mobile app bug. Sometimes I don't get real time bid/ask quotes. I subscribed for the live market data. I believe your new mobile app has a bug.