Interactive Brokers status: trading issues and outage reports
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Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Website (44%)
- Login (33%)
- Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 5 days ago |
 Amiens
|
Website | 7 days ago |
 Toronto
|
Trading platform | 14 days ago |
 Phoenix
|
Login | 22 days ago |
|
Nelson
|
Website | 29 days ago |
 Hyderabad
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me
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Long & Right (@Ramblin_Rebel13) reportedI have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC
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Luna Trades (@totheluna21) reported@IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions
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Yousif Ashknani (@AshknKW) reported@yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.
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Nate (@nathan96911) reported@IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.
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FactPulse (@FactPulse93508) reported@IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.
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fundamentally its a bargain (@its_fundamental) reported@IGcom @Therichardralph @IBKR Says the company whose platform is down at a crucial time of day as market opens in US. I would suggest looking at ii - they are a quality operation unlike IG. IG will just disappoint.
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ilia (@ilia_el_pro) reportedwhat a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr
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joe (@Yogithebearish) reported@IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage
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thewalkingimmortal (@tyeatfood) reported@TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.
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Randy888 (@randy8silver) reported@IBKR @Paysafe my account is locked out, tried calling and it hangs up, tried email and fails, tried to create a support ticket but you have to login to create one, need help, worst support ever.
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Brandon (@D3GSolutions) reported@IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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Jiri Vatka (@NSonic101) reported@IBKR where s your human support or at least support e-mail address in the app or web????????!!
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Atman (@Hermes10wisdom) reported@IBKR you customer service is useless, not once did they mention how failed transfer attempts cost £££ each time. your website ui is awful. Attempted transfer failed twice now and you have taken all most of my £100 is fees… you need to make it clear for new users.
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🅰️LB🅰️ (@ALBACapMgmt) reportedIm going to say something nice about @IBKR. After the Kospi futures and options debacle, they promptly recognised that clients may have claims and while I didnt really agree with the protocol for settling them, they settled them promptly with regular status updates. Not the worst.
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Natalka (@NataliiaKoval) reported@IBKR Fix first your login form and recovery instructions
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Shraey (@iamshraey_) reported@IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.
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Carlos Dos Santos (@_charles289) reportedHas anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.
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₿a ElenHODL (@BaElenhodl) reported@IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you
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cry diamond (@pear40853456) reported@yao_yao520 @IBKR same problem
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Hits London (@HitsLondon) reported@cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.
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Jesus (@CCrypto1001) reported@Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.
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froyomofo (@froyomofo1) reported@IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!
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Huilinnnnn (@jude1law) reported@IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable
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@Lionessxxxx (@Lionessxxxx1969) reported@IBKR Another load of bollox posted by google that has **** all to do with my UK timeline or interests. GOOGLE HAS REMOVED MY FACILITY TO REPORT SPAM/SCAM ADS BUT STILL BOMBARDS MY ACCOUNT & TIMELINE WITH **** ADS LIKE THIS. GOOGLE ARE THE BIGGEST SCAMMERS
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z1xus (@z1xus) reported@IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
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Alex 🅱📢 (@bitchutesupport) reported@IBKR When are you going to fix your downtime? Any compensation for us users?
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Jesus (@CCrypto1001) reported@kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972