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Interactive Brokers

Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 12 days ago
Le Grand-Quevilly Login 16 days ago
Sydney Trading platform 16 days ago
Jewar Website 21 days ago
Noida Login 1 month ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR you need to improve your services!!! Reaction is slow today!!!!

  • MatthewDR
    Matthew Donegan-Ryan (@MatthewDR) reported

    @JOBhakdi I’ve done that using @Fidelity a half dozen times. The UI is atrocious but at least it isn’t as bad as @IBKR

  • RoiSinge
    Adaxelo (@RoiSinge) reported

    @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

  • SG42353041
    SGTano (@SG42353041) reported

    @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

  • RoiSinge
    Adaxelo (@RoiSinge) reported

    @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

  • xicbassix
    TJ Brush (@xicbassix) reported

    @IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.

  • KingranYama
    kingran (@KingranYama) reported

    The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???

  • LBTaikonauta
    Leandro Biderman (@LBTaikonauta) reported

    @SpaceX ****, only open to US residents in @IBKR

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!

  • VJ_303
    Vj (@VJ_303) reported

    @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

  • iamgstv
    G 💙🧡 (@iamgstv) reported

    @solana @calilyliu Tokenized. Cool. @IBKR has it too - regulated, insured, no seed phrase (to loose). Liquidity on Nasdaq ≈ no problem

  • spectrelb
    cryptoworldrich.eth (@spectrelb) reported

    @IBKR Could you change the requirement for proof of overseas address to proof of address? Countless Chinese people are blocked from registering because of this address issue.

  • Atenov_D
    Atenov int. (@Atenov_D) reported

    @buyerofponzi @IBKR can't even get a simple issue resolved

  • 0xGoku_eth
    0xGoku.eth (@0xGoku_eth) reported

    How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

  • blauyourmind
    Michael Blau (@blauyourmind) reported

    Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

  • sam_smms
    Samuel (@sam_smms) reported

    Hello @IBKR Can you explain what caused that issue? That problem is still where I made a deposit usdc today, but the amount is hold for a day

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

  • kirklsp
    Kirk Hartley (@kirklsp) reported

    I'm a client of both Chase and Interactive Brokers. Does anyone at @Chase know why Requests for Payment I initiate from @IBKR do not show up for approval on Chase's website or your app? I've wasted well over 60 minutes talking to your help line and they have no clue. Thank you.

  • Davide_Morcelli
    Davide Morcelli EU (@Davide_Morcelli) reported

    @IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.

  • JakeUrban82
    Urban Miner (@JakeUrban82) reported

    @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

  • 0xTheGreatApe
    EpiK (@0xTheGreatApe) reported

    ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

  • MrSinatra_MDW
    Mr Sinatra (@MrSinatra_MDW) reported

    @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR no support at all as I’ve been waiting days for my account to be setup.

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • DianaV65176
    白大白🎀 (@DianaV65176) reported

    @IBKR Send help!

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!