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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (45%)
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Trading platform (36%)
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Website (18%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Trading platform | |
 Lille |
Login | |
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Bahirwani
(@BahirwaniKrish) reported
@obeserverji @IBKR Champ, the main difference comes in as far as costs are concerned. BSE through its banking partners is able to bring down remittance costs.
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Katelouise1992
(@Katelouise19921) reported
@TERM31740965 @IBKR The worst bit is they block retail and they buy greedy ***** xx
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Unicorn Color Specialist
(@millhist) reported
@IBKR This is a heroically bad idea.
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Gufty Bovilex is a 💢💔 malcontent dorkface baker
(@GuftyB) reported
@IBKR I don't HAVE any money, mostly bc I have been f'd over by a family member AND nobody will help me get away from them
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Mr. Philosopher
(@hangman13us) reported
@TheGameGod7 @IBKR Bad... I believe they will be on discount and have great upside value... Anyway...
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touryanick
(@touryanick) reported
@IBKR Sure, not responding to customer support enquiries (several and more than a month) gives you the confidence that IBKR is the way to go.. Sorry, but no...
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nobody.
(@StopManny) reported
@PuffsChz @IBKR Tradingview is your best bet. But yeah, no problem, Take care.
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ZgaTu
(@ZgaTur) reported
@IBKR you are the market leader and that is why I use you. but I'm really upset that I can't buy stocks on the Moscow Stock Exchange or $POLY traded in London. the investor bears the risk himself .... so where the hell is the problem ??
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JayB
(@JBuoze) reported
@SaadQur17320079 @IBKR I have multiple brokers so no problem for me but it shows they are preparing for the volatility
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Oliver_Schubert💜
(@OliverSchubert5) reported
@IBKR I can see that TWS disconnects the connection from my mobile-phone automatically wich seems to be created by itself in the process of 2F but the same doesn't seems to happen if I'm connecting to the web client. Please help. 2/2.
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Rafael Lambert
(@R2_Lambert) reported
@IBKR Can you fix your canadian TSX quotes. Orders and quotes have not been working for the past 30 minutes
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TheGameGod
(@TheGameGod7) reported
@MariaKappatou @hangman13us @IBKR that’s absurd. You don’t know me and you’re completely wrong. Behind your account you are a person who has come to twitter to support the murder of innocents. I am against all war. Peace is the answer. Check your conscience. Stop being brainwashed, Stop being Evil
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Gurke
(@Gurke06) reported
@IBKR Hi. I tried to call the European numbers for support to access my account and none of the numbers work. Can you assist me on how to contact you?
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Ukraine started it first. 🇺🇲
(@SSSimonDiamond) reported
@AdlinLing @IBKR At least we have Indian VP. Nothing we can do. Mine works fine. Maybe they do it to you on purpose. I hear AA and Asians have a lot of IB issues.. Too obvious to be coincidence... But who knows. Putin is trying to sabotage traders in normal business hours .
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HML_Compounder
(@HML_Compounder) reported
@PeterPa05631503 @theretailbull @IBKR 77.8% allowable drawdown, but you should dig into the calcs yourself on IBKR before doing anything like this. Also note I simplified and assumed the 25% maintenance margin was static, but they can increase it (was 37.5% in late 2020 before US election), even without warning.
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buzzybee1982
(@buzzybee1982) reported
@CNBCClosingBell @IBKR its ok, im your customer, and i only use your service to DRS my gme shares
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Maria Kappatou
(@MariaKappatou) reported
@TheGameGod7 @hangman13us @IBKR No problem, if your country pays the same price for the countries has bombed over the years.
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Parimal Patel
(@Parimal15131972) reported
@IBKR Tried logging but says maintenance on the way....
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The owner's wife invests
(@Elena95012540) reported
@Stocktake0 @IBKR This should be a network or system problem
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Darin Harper
(@DarinHarper) reported
That proves the brokers are worried @IBKR Chairman Peterffy is saying we will all go to zero... He also said his customer is more sophisiticated than "those who rely on relief checks" WOW Gee wonder why @CNBC brought him on to talk about "memes" #AMC #GME #ShortAndDistort
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NetparM
(@NetparM) reported
@IBKR you need to fix snapshot feature on TWS. It can't auto-pop even when all data subscriptions are turned off. You are cheating your clients. I will not place another trade via @ibkr tws until this is fixed.
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Gabriel Kara
(@GabrielKara1) reported
@IBKR The money is BROKEN. That means all price signals are BROKEN. You can’t rely on any historical data to help you. You either see what’s happening, do the work, buy #btc and move it to self custody ASAP. Or you slowly bleed out your life’s work/savings and wonder what happened
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Frédéric Tremblay
(@f_tremblay) reported
@Questrade @IBKR I already have a margin account with you. Are there are maintenance fees for a TFSA?
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Peter Connor
(@the__sheet) reported
@IBKR which broker has ****** customer service? IBKR
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Bucca
(@cbucca41) reported
@Katniss_2012 @SaraEisen @IBKR I can't help but think he absolutely knows this is a powder keg ready to explode and doesn't want to- or even cant- pay out his investors when it does. So he chose to spread FUD to try and get apes to paper hand. But it's not working. #TinFoilHat #SorryNotSorry
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Krishna
(@Krishna94532457) reported
@IBKR Watchlists are not appearing in Trader workstation desktop platform. This issue is there from today morning. It was fine till Friday.
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DARK
(@d_a_r_k_VILLE) reported
@IBKR indicated: Error downloading the Java runtime envionment, please check your internet conection and start setup again.
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Dale Hays
(@DaleOHays) reported
@IBKR @IBKR_TI - Arggggh! Once again, they were supposed to be done with 'System Maintenance' by 6:00 PM - 6 hours later everything is hosed - can't even login to the portal, can't leave messages. Poor technical performance once again . . .
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Jon Q
(@Jonq616) reported
@cbucca41 @SaraEisen @IBKR That could be it. That and he is apart of the broken system that makes them tons of money. Might not be able to do much but tell people what the banks and govt tell him too. I.e. get us to sell and push the narrative we are gonna lose.
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P I I\I G
(@collide_z) reported
@IBKR Can you please fix "You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed.. Reason: Unable to authenticate" ASAP. It's 20 mins that I try now, no: I'm not logged in on another platform. TY