Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Calgary	Trading platform	3 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lili Fee (@booklilifee) reported 6 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Institut des Libertés- Université de l'Epargne (@IdLibertes) reported 7 minutes ago

  @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

• 
  Thomasius (@TH0MA51U5) reported 8 minutes ago

  @OverWeightStock @IBKR But the worst customer service!

• 
  morphie (@morphieCNFT) reported 9 minutes ago

  @IBKR It took them 3 weeks to send help good job

• 
  KhushbooR (@KhushbooR1) reported 12 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Brandon (@D3GSolutions) reported 15 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Brandon (@D3GSolutions) reported 16 minutes ago

  IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

• 
  Ramy Gerges (@ramyggerges) reported 16 minutes ago

  @IBKR has great features but customer support is abysmal!

• 
  MeversusMe (@Cruzdavidmiguel) reported 17 minutes ago

  @IBKR Worst broker in the business!

• 
  Y. Daniel Cheng (@danielhitome) reported 19 minutes ago

  @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

• 
  Ramy Gerges (@ramyggerges) reported 21 minutes ago

  @IBKR customer support is abysmal.

• 
  Lynda Holt (@travelynrose) reported 21 minutes ago

  @IBKR I expected better quality from you.

• 
  WhiskeyAndIce (@OptionsWolf77) reported 26 minutes ago

  @Sanji_vals @IBKR You can use the second 2Auth with an authenticator app from google or microsoft. Just make sure to connect them with cloud. If you loose your phone, download the app on the new one and login wirh authenticator app. Its really annoying to contact support, which is so difficult.

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 27 minutes ago

  @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

• 
  chris24.eth 🟦 (@chris24eth) reported 30 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  0xGoku.eth (@0xGoku_eth) reported 31 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  David Silva Smith (@DavidSilvaSmith) reported 31 minutes ago

  plus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.

• 
  Catherine898 (@funfoodlover) reported 33 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 37 minutes ago

  @IBKR Please help me retrieve my account. Share the step-by-step process? If not, should I close my IBKR account?

• 
  Katy (@Katy49889108) reported 39 minutes ago

  @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

• 
  jazz (@hspnyc) reported 40 minutes ago

  @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 41 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  The Titan Traders (@TT_stocks_) reported 44 minutes ago

  @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

• 
  Leticia Ft (@letilibertad) reported 45 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  Olivier (@flukigero) reported 50 minutes ago

  @ALBACapMgmt @IBKR Hi I don’t know anything about IBKR…But I have found this comment from Gemini pro 3.1. It might help, who knows: “If all else fails, many traders create a dedicated "Custom View" in the Option Chain (gear icon -> *Settings* -> *Column Management* -> *Custom Views*)

• 
  The Titan Traders (@TT_stocks_) reported 54 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  BorrisBOMBA (@thecracker_23) reported 55 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  Shraey (@iamshraey_) reported 60 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 60 minutes ago

  @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

• 
  🅰️LB🅰️ 📈📉 (@ALBACapMgmt) reported 1 hour ago

  There are hundreds of incredibly annoxing things about @IBKR TWS but the worst is that you always have to add implied vols to option chains and watchlists because they dont save. Anyone found a way round this ? 🙏