Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (44%)
• Website (33%)
• Trading platform (22%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Login	3 days ago
Nelson	Website	10 days ago
Hyderabad	Login	22 days ago
Mesquita	Website	26 days ago
Calgary	Trading platform	29 days ago
Málaga	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @Lionessxxxx (@Lionessxxxx1969) reported 3 minutes ago

  @IBKR Totally irrelevant **** advert authorised by Google. Muted, blocked, dislikes reported as Spam & Google still put in on my timeline. The advertiser & Google can **** off for spam scamming me

• 
  Carlos Dos Santos (@_charles289) reported 6 minutes ago

  Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

• 
  RobertoenMexico (@Olde_Pharte) reported 7 minutes ago

  @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

• 
  MW (@mw_invests444) reported 7 minutes ago

  @Therichardralph @IBKR The interface isn't great not unlike IBKR but you seem ok with it. Decent control as you have with IBKR, selling lots, in app charts. Execution is good. Fx is currently 0.49% so that is a drawback and too high for me. There is a dumbed down app for basic use.

• 
  Natalka (@NataliiaKoval) reported 13 minutes ago

  @IBKR Fix first your login form and recovery instructions

• 
  froyomofo (@froyomofo1) reported 14 minutes ago

  @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

• 
  thewalkingimmortal (@tyeatfood) reported 15 minutes ago

  @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

• 
  Nate (@nathan96911) reported 16 minutes ago

  @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

• 
  Jesus (@CCrypto1001) reported 17 minutes ago

  @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

• 
  The Titan Traders (@TT_stocks_) reported 20 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  . (@outrasparada) reported 25 minutes ago

  I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

• 
  Brandon (@D3GSolutions) reported 27 minutes ago

  On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

• 
  David Silva Smith (@DavidSilvaSmith) reported 28 minutes ago

  Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

• 
  Nate (@nathan96911) reported 31 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  She Laughed (@TatsukiTop1) reported 32 minutes ago

  @IBKR Too slow...

• 
  Jesus (@CCrypto1001) reported 32 minutes ago

  @kyingda @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

• 
  Brandon (@D3GSolutions) reported 33 minutes ago

  I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

• 
  FactPulse (@FactPulse93508) reported 39 minutes ago

  @IBKR Worst broker for trading small caps on the planet. They will lock you from exiting your position whenever they feel like it and you will lose 5-10x more before the cap is lifted.

• 
  abc2cb (@abc2cb1) reported 39 minutes ago

  @algoflows @IBKR i gave up on a registration process lol awful service

• 
  Martin BC (@MARTINPARK111) reported 43 minutes ago

  @IBKR Exactly. A clever model inside a broken process is still a broken process.

• 
  Shraey (@iamshraey_) reported 44 minutes ago

  @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

• 
  HammurabiHarmless (@gach51565) reported 45 minutes ago

  @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

• 
  Palmer (@BankTheTrade) reported 46 minutes ago

  $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

• 
  EliteTrading (@EliteGainzTrade) reported 47 minutes ago

  @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

• 
  Lili Fee (@booklilifee) reported 50 minutes ago

  @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

• 
  Brad Kibel (@KibelBrad) reported 56 minutes ago

  @IBKR Sell the stupid ****

• 
  KHoloud (@KH_SHx) reported 56 minutes ago

  @IBKR @JoseTorresEcon Your broker Too slow !!

• 
  Baron Von Garray (@BaronVonGarray) reported 59 minutes ago

  @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

• 
  The normal investor (@tradestotrades) reported 59 minutes ago

  @Therichardralph @IBKR Trades not executing , I’ve used the platform for 3 years no problems ?

• 
  z1xus (@z1xus) reported 60 minutes ago

  @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate