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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 43% Website (43%)
  • 29% Login (29%)
  • 29% Trading platform (29%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Trading platform 5 days ago
Phoenix Login 13 days ago
Nelson Website 20 days ago
Hyderabad Login 1 month ago
Mesquita Website 1 month ago
Calgary Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @yao_yao520 @IBKR Very stupid having maintenance at this time. Maybe trying to screw ppl idk anything in 2026 is possible.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR do you ever solve problems. When faced with a question your customer service reps just leave the chat room. Your tech does not work (docusign process, image upload on chat etc.) And your reps have no intention to solve anything.

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR I did that and out of frustration I have written here as they are asking to use my passport when passport is not in one of the options offered for Australia clearly documented in the ticket and screenshot I submitted. They only offer Australian drivers license and then on submission call id type invalid. The tech team on a call just mentions to try again rather than solving the issue and a musical chair game is going on between support and tech folks.

  • MehtabKarta
    Mehtab | Karta Ventures (@MehtabKarta) reported

    This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    @VinniePetre @IBKR wow! lost a customer because they wouldn't respond!

  • froyomofo1
    froyomofo (@froyomofo1) reported

    @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

  • KibelBrad
    Brad Kibel (@KibelBrad) reported

    @IBKR Sell the stupid ****

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

  • PupuChen4
    Pupu Chen (@PupuChen4) reported

    @IBKR I’ve been a customer for 10 years. I’m quitting it n moving my pot over to another broker. Customer service sucks, they move your funds without your consent and are not forthcoming with the reasons for doing so

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    $MRNA 174.38 down 20 @IBKR delayed the updated option chains until today for whatever reason....

  • NSonic101
    Jiri Vatka (@NSonic101) reported

    @IBKR where s your human support or at least support e-mail address in the app or web????????!!

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR Thanks but this doesn't and won't work. I don't have my account info so when I call, it rejects me. Why is there no way to fix this I have money in my account but I can't access it

  • HitsLondon
    Hits London (@HitsLondon) reported

    @cashflow_king94 @Trading212 @IBKR Only issue with IKBR is they won't accept partial ISA trsnsfers in. Has to be the full portfolio for any given year.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @PhenixInvesting @skyquake_1 @IBKR Its possible to reduce positions in Kospi futures and options now. It wasnt yesterday, wasnt given any explanation other than they were aware there was a problem.

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

  • kyingda
    yd (@kyingda) reported

    @IBKR what are you going to do about my account that still has money inside but able to sign in or reset, stupid thing is, I need to sign in to submit a ticket. Phone support not useful, they say unable to find my account. I have screenshots of me transferring money in the account

  • PNW_Swingtrader
    Speculator (@PNW_Swingtrader) reported

    @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

  • TiltFolio
    TiltFolio (@TiltFolio) reported

    @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon Your software is such a pos. It is not sending the notification to my phone for me to login. I cannot access my account. I tried logging in with the QR code and it shows page not found. I need access to my account. You are just the software in the market. Total garbage

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • outrasparada
    . (@outrasparada) reported

    I just want to say, from the bottom of my heart, **** @IBKR You are SO full of **** I'm going to Webull.

  • GomesNayagam
    GomathiNayagam (@GomesNayagam) reported

    @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades

  • ariell_xyz
    Ariel Lillie (@ariell_xyz) reported

    @IBKR options trading can be risky but brokers like interactive brokers help

  • b_contrary
    Roman Lightman (@b_contrary) reported

    @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

  • pear40853456
    cry diamond (@pear40853456) reported

    @yao_yao520 @IBKR same problem