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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (44%)
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Trading platform (33%)
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Website (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sant Cugat del Vallès |
Website | |
| Zaragoza |
Trading platform | |
 Central |
Login | |
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Kanye snapped on JIK
(@AlutaMax) reported
@IBKR Hi I've been trying to login to trader work station but it does not accept my password. I reset my password a couple of times without success. I can use my new password on the Interactive Brokers website but not on Trader Works Station desktop application.
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Tomas Kapalin
(@tomas1976) reported
@IBKR Hungary HQ is problem for me and my money🤔
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StonksBatman - 1-28-2021
(@StonksBatman) reported
Some shady stuff with @IBKR ... they arent allowing EU transfers of $GME and $AMC? That is a head scratcher... posted all over Superstonk. Even those who wanted to transfer $GME alone (no $AMC) were met with an error and the $AMC ticker being named. Seems its specific to them.
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Preston Harvey
(@PrestonHarvey24) reported
@ProfitsTaken @IBKR I’ve been messing around with booktrader and haven’t found a way to scale out of a position while having your original stop loss scale down to change to the amount of contracts you have left. How do you go about scaling on book trader?
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RJay Pam
(@Crixalis8) reported
@MrTraderDanger1 @IBKR yeah lost money today because of the stupid fills.
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Tom Ku
(@ytomku) reported
@IBKR IB phone support in English down?! My TWS no live prices for any US stock in Live or Paper accounts.
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Thomas Moens
(@TheTommyMoonz) reported
@IBKR: Any reason why I can't trade options on $BITO because "crypto-related" while I can trade $RIOT or $MARA without problems?
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Ex-KGB geriatric gimp wanna play soldier b4 he die
(@LexadonSCAMMERS) reported
@hypocryptically @IBKR It’s total, total ****. Had the same issues all week
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Jaydizzyboy
(@Jay64455769) reported
@IBKR the worst ******* broker in the entire ******* world....i have not enough words to describe how **** you are.*************!!!!!
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Andy Lov
(@AndreyGodsonn) reported
@emincanli @IBKR Good luck. Currency change could help you
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Macrodelics
(@macrodelics) reported
Yo @IBKR your mobile app still says orders are open even after they are filled. Fix your app
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Flyr
(@FlyrUsr) reported
Any @IBKR users here ? Do they support MOC orders ? On mobile ? Thx
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It's Britney *****
(@IsBritneyBitch5) reported
@IBKR why tf are you not working again, every update just locks me out. Amateurs
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Katherine
(@Kathylou1958) reported
@IBKR Absolutely agree. However, bad people can be so confusing.
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Ignacio Pintos
(@ignpin) reported
does anybody knows why @IBKR platforms works so bad in comparison to Think or Swim from TDA?.. No stop order wors properly and keeps "losing" connection every hour or so
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Hugo_m
(@RrrHugo) reported
@IBKR ...does not support tick by tick data, and the process to obtain oauth access seems to be very cumbersome and is very discouraging for a private/retail investor - it is even possible for private investors? Just compare that to the ease of using the APIs of Crypto exchanges.
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Noah
(@MacawTrader) reported
New rule will have to be if I’m in a solid trade that sees more than 3R the exit of that trade is where I call it a day. No more “let’s see what else we can get” type trades. Doesn’t help that @tradezero has no stop orders for options. Will be moving to @IBKR asap.
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@aa_hurricane_throwaway
(@Aa_Hurricane_22) reported
@IBKR It is the day before taxes are due and I am locked out of my account. That means 1) I can not access my tax documents / query ID / token, and 2) I am completely cut off from any form of support. I sent you guys a DM. Please get back to me ASAP. Much appreciated.
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Julian D. A. Wiseman
(@jdaw1) reported
$IBKR Just joined @IBKR to trade long-dated 1by1 vertical spread on a commodity future. Demanded initial margin = 8× worst possible loss! Help desk, eventually, say “illiquidity premium”. What‽ Impossible to lose worse than the worst case. Please explain initial margin.
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Macrodelics
(@macrodelics) reported
Hey @IBKR your mobile app is screwed up. On transaction tab and on quote tab orders say they are still open when they have already been filled. Fix this because it is screwing up my ability to know my orders.
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Bubman
(@fbubman12) reported
@IBKR hey, how do I remove the ESG feature on the app? I don't support that CCP bs. Active IB client!!
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FBG001
(@FBG0012) reported
@IBKR PSA DON’T TRUST THIS BROKERAGE - As of 24 hours ago they have shut down the ability to transfer shares of $GME & $AMC in an effort to get users to allow them to lend out their shares.
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⚔️ 𝓣𝖆𝖔 𝖔𝖋 𝕯𝖗𝖆𝖌𝖔𝖓𝖘
(@TaoOfDragons) reported
Anyone else ever have major issues/errors on your @IBKR 1099?
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Arna Trades
(@Hsptraders) reported
Market open and @IBKR platforms don't accept any types of orders... what a service
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orionmaster
(@dav_qi) reported
@IBKR What happened to the mobile app? Why it keeps having problems recently?
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4
(@nadroj47) reported
@TALLMAN2THEMOON @ThomasPeterffy4 That old **** will be dead before I sell my #gme. **** him and **** @IBKR. #GMESQUEEZE #APESNOTLEAVING
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Galwayrover2021
(@galwayrover2021) reported
@yanis_2005 @Europaoilandgas @IBKR Also, do you think it's fair for your customers at Interactive Brokers to wait 8 weeks for you to respond to a complaint ticket?
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Jayson Bennett
(@jaysonbennett79) reported
@IBKR how come it's so damn difficult to fund the account!? @TDAmeritrade was way easier. #frustrated
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路人臉Jaiz
(@gnnbccb) reported
@IBKR the UI is bad!
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aaron maggetti
(@AaronMaggetti) reported
@IBKR I just opened an account and I must say this is almost as garbage as coinbase. Every time I login it asks me for a response string that never works when I type it in. And you guys have literally no way to contact you without loggin in. Thus why, I'm here.