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Interactive Brokers status: trading issues and outage reports

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Full Outage Map

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  • 67% Login (67%)
  • 17% Website (17%)
  • 17% Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Ouen Login 7 days ago
Le Grand-Quevilly Login 12 days ago
Sydney Trading platform 12 days ago
Jewar Website 16 days ago
Noida Login 29 days ago
Los Angeles Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your investment into support is FAQ and AI. That is not helpful. What is helpful is talking to people. Hire people to do the job not a robot because trying to navigate you FAQ and AI to get to a location to speak with a person is a frustrating nightmare.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Your charts are freezing and I am in the middle of a trade. Your software is truly the worst around. Absolute garbage. Anyone not using IB that wants to consider it should runaway. Terrible custmer service and software that acts and feels like it is from the early ninties.

  • cashflow_king94
    Cashflow King (@cashflow_king94) reported

    Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR please help.

  • FransBakker9182
    Frans Bakker (@FransBakker9182) reported

    My current long stocks in order of portfolio allocation %: $IREN $EOSE $NUAI $KRKNF $CIFR $OSCR $DGXX $POET I have mostly diversified because it makes me able to buy more IREN. @IBKR concentration house rules are the worst.

  • Haddie168
    Haddie (@Haddie168) reported

    @IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

  • gw_wyatthealth
    George Wyatt (@gw_wyatthealth) reported

    @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR you need to improve your services!!! Reaction is slow today!!!!

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

  • 0xGoku_eth
    0xGoku.eth (@0xGoku_eth) reported

    How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    Just got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • ChaserBid
    PonziMaxi (@ChaserBid) reported

    Trying to sort an @IBKR account with stables for 2 days, and it's just an all-round ****** experience. Still waiting for stablecoin approval, interface is horrible, bad UI. Been waiting 5 minutes for the deposit button to render. Do non-crypto folk just accept this as fine?

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Sounds like broke people problems ngl

  • wenchengwude
    赛博游牧武士道 (@wenchengwude) reported

    @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @Terranatura4 @IBKR @IBKR used to have the best service, but they've been on a terrible decline over the last 2 years. I called because I was having an issue, and they told me there is no one to speak to by phone that I must file a ticket on the app. I did so, and it says it could take weeks for a response to the matter. Weeks?!

  • buyerofponzi
    Ponzi Trader (@buyerofponzi) reported

    The level of incompetence at @IBKR is impressive. 8 days I've had my account locked with a position open costing me thousands of dollars. Everyday I'm on the phone with them for hours being passed to the next department @IBKR you guys suck so bad

  • 0xTheGreatApe
    EpiK (@0xTheGreatApe) reported

    ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

  • abbieelevinegm1
    Abbie3 (@abbieelevinegm1) reported

    @IBKR how do I reach someone in customer service?

  • SG42353041
    SGTano (@SG42353041) reported

    @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

  • RoiSinge
    Adaxelo (@RoiSinge) reported

    @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

  • Wethrnet
    Wethr.net (@Wethrnet) reported

    If you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.

  • moneyfumbler
    Fumbles with Money (@moneyfumbler) reported

    @IBKR I just tried to open Live Chat, to get support, and all I get is Error 403 - Access Denied. Can you fix your platform, please?

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

  • odysseas_eth
    Odysseus | phylax.systems (@odysseas_eth) reported

    @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

  • mjy220
    Michael (@mjy220) reported

    @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?