Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (48%)
-
Login (30%)
-
Trading platform (17%)
-
Withdrawals (4%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erandio |
Trading platform | |
 Chicago |
Login | |
 London |
Website | |
| Stockton |
Withdrawals | |
| Fort Wayne |
Login | |
| Xirivella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
David GF
(@davidgfnet) reported
@IBKR Got my account blocked due too many login attempts yesterday, when your servers were down? WTF! And of course nobody in customer service ever picks up a call. Great job. Looking forward to cancelling my account ASAP.
-
The Volatility Smirk
(@TheVolatility) reported
@IBKR That is incorrect info. Price on options of major, liquid ETFs are not available. How do you expect people to trade? You have not and on top of that your customer service never picks up the phone.
-
ENTER_ORDER
(@enter_order) reported
@FlorianChanier @IBKR Exactly. Talk about playing it down! I know 1 out of 15 guys accounts that was OK.
-
Elinversorsamaritano
(@Elinversorsama1) reported
@IBKR i cannot enter my account since yesterday 07/12. Today is 08/12 and still down. I need to buy and close positions. Who is gonna pay for the cost of not benefit? I have mouths to feed up. This is not aceptable. I moved my account from Degiro to IBKR and i truly regret it
-
1HundredTrillion
(@100TrillionBTC) reported
@IBKR Anyone having issues now? I am getting a popup “untrusted peer”. Never had that before..
-
Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... I have paid more than 1K USD as phone bill while waiting on the phone to reset my password... it is now almost 24 hours and yet no body picked my call and I am unable to trade or check my account on the IB. Help please......... Help please..
-
Samdabam
(@SamuelAuer) reported
@IBKR please help me. Was on the waiting loop with customer care for 45 mins (!) nad still cant access my account. The email inquiery on your webpage gibves an error message. Please help!inquiryandcan'tgives
-
Uwe Hönig
(@uwe_hoenig) reported
@BlogJulianKomar @IBKR I was able to get back online only 15min before the end of the day - basically almost 8h outage. Not even an apology mentioned in the ceo‘s announcement Mail - I guess I was just not a high profile account to be restored more quickly?
-
Samdabam
(@SamuelAuer) reported
@IBKR Was 45 minutes (!!!) in the wait loop on the phone and couldnt get any help. WheWhenevern ever I send an email enquiry via your webpage, there is an error message. please get in touch and help me!inquirycouldn't
-
Colton Stang
(@StangColton) reported
@NassarSyed @IBKR Everyone freaking out over one trading morning. Or getting stuck in trades even though they knew there was a problem. Speaks volumes to people having weak risk management.
-
Sari Not Sari GigaCharlatan Dr. Musk for Prison
(@xenomorpher1) reported
@phuc10cdt2 @IBKR This response is terrible. Blaming the vendor, no buck stops here mentality, no apology, minimizing the extent of the outage. A ridiculous and woefully inadequate response. What a joke. Pissed.
-
ENTER_ORDER
(@enter_order) reported
@IBKR after an >12hour outage, you couldn't even bring yourselves to apologize in your email to clients?!
-
Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... I have paid more than 1K USD as phone bill while waiting on the phone to reset my password... it is now almost 24 hours and yet no body picked my call and I am unable to trade or check my account on the IB. Help please......... Help please......... Help please.........
-
Elinversorsamaritano
(@Elinversorsama1) reported
@IBKR What tha ****. This is now the second day out of business what the hell is going on? Who the hell is gonna payme the money i am losing these 2 days??????
-
Abdulsalam
(@abdulsalam1428) reported
@IBKR I cant login since yesterday !!!
-
ℕαЅ
(@NassarSyed) reported
@IBKR Software is never 100% reliable. What is important is how quickly this was addressed and mitigated. I have been actively using your brokerage for over 4 years, this is the first incident. You deserve a pass. Well done and that m you!
-
Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... I have paid more than 1K USD as phone bill while waiting on the phone to reset my password... it is now almost 24 hours and yet no body picked my call and I am unable to trade or check my account on the IB. Help please......... Help please......... Help please.........
-
Irish Born Investor
(@BornInvestor) reported
I have a @TDAmeritrade Account that I haven’t funded. I’d love to use it instead of @IBKR (in the long term) but I always have a fear that because people in Ireland can’t open TD accounts something bad could happen and money gets locked away or something. Irrational?
-
Maegan Robichaud
(@Robichaud_edu) reported
@IBKR absolute nightmare trying to get any assistance from customer service. Hours on hold today, finally get thru, only to get disconnected. Locked out of acct. This is unacceptable.
-
Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... I have paid more than 1K USD as phone bill while waiting on the phone to reset my password... it is now almost 24 hours and yet no body picked my call and I am unable to trade or check my account on the IB. Help please......... Help please......... Help please........
-
Eqnotalent
(@eqnotalent) reported
@IBKR Now that election is over. When is portfolio margin req going back down? It’s now just as same as reg T.
-
QuizMaster
(@_Quiz_Master_) reported
@IBKR your app is broken again. Getting an error "untrusted node" when trying to trade premarket....
-
H
(@BessKidd2) reported
@IBKR Can you please confirm if your site is down? I cannot even customer support page, nothing opens.
-
Jani Krisztián
(@KrisztianJani) reported
@IBKR I missed the complete trading session yesterday and I'm still unable to log into my account - now I'm locked out due to several login attempts. Colleagues are working hard to resolve this I understand. Can I get your view on this please?
-
AlexDD
(@ADDisaProblem1) reported
@IBKR The worst service out of all my brokers! Sent a support email 2 days ago about a simple price correction for ticker PRPM and nothing! No response just crickets. Utterly useless! #ibkr $ibkr
-
Optionsgg
(@IdeasOption) reported
@IBKR untrusted peer error on IBKR mobile... You've got many hours to fix this before market opens. Pls don't disappoint. Again.
-
AlexDD
(@ADDisaProblem1) reported
@IBKR The worst service out of all my brokers! Sent a support email 2 days ago about a simple price correction for ticker PRPM and nothing! No response just crickets. Utterly useless!
-
Maher El Obeid
(@M1O2M1O2M1O2) reported
@IBKR hello... I have paid more than 1K USD as phone bill while waiting on the phone to reset my password... it is now almost 24 hours and yet no body picked my call and I am unable to trade or check my account on the IB. Help please......... Help please......... Help please..........
-
Gloria Yu
(@itsyunotme) reported
@IBKR Still having problems over in Hong Kong -- unable to fetch market information 😨😨😨😨
-
jp
(@jpu23) reported
@IBKR Hello I got locked out from my account yesterday and Im trying to call IBKR to reset my password but ive been put on hold since yesterday no success please help