Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Website (17%)
• Trading platform (17%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Ouen	Login	12 days ago
Le Grand-Quevilly	Login	16 days ago
Sydney	Trading platform	16 days ago
Jewar	Website	20 days ago
Noida	Login	1 month ago
Los Angeles	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BorrisBOMBA (@thecracker_23) reported 2 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  FactPulse (@FactPulse93508) reported 3 minutes ago

  @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

• 
  Chill Pill 🔮 (Bald) (@ripchillpill) reported 5 minutes ago

  @cobie @buyerofponzi @IBKR bro just made tens of millions of $$$ to become a customer service rep goated

• 
  sfrPILLED (@3nder555) reported 6 minutes ago

  @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

• 
  Vj (@VJ_303) reported 8 minutes ago

  @IBKR Not able to find any customer care contact number for Qatar, number of on website not working, Chat support is **** show with autobots...there is no way for communication with #ibkr how we should trust you if we can't communicate with you?

• 
  嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported 13 minutes ago

  @IBKR not bad

• 
  John Martin (@jminvesting) reported 15 minutes ago

  I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

• 
  Em. At. (@EmAt48652737) reported 20 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  Invest (@Invest469752) reported 21 minutes ago

  @IBKR Can I have your mail ? I tried to find it but can’t access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer

• 
  INTER (@Night34Blue) reported 22 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  Abbie3 (@abbieelevinegm1) reported 26 minutes ago

  @IBKR how do I reach someone in customer service?

• 
  musictalklistenerohio✂️ (@ilisteninnwohio) reported 26 minutes ago

  @renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.

• 
  𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported 26 minutes ago

  @TheFrumInvestor @IBKR Sounds like broke people problems ngl

• 
  KhushbooR (@KhushbooR1) reported 29 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Ethan Hartwell (@EthanTrades13) reported 30 minutes ago

  I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

• 
  Forward Unemployed Engineer (@waltuuuhr) reported 31 minutes ago

  @stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least

• 
  Ethan Hartwell (@EthanTrades13) reported 36 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  James Sun (@LSKMSun) reported 36 minutes ago

  @IBKR you need to improve your services!!! Reaction is slow today!!!!

• 
  Supernova (@supernovagab) reported 37 minutes ago

  @berniethebutler @citrini @IBKR is the only solution in europe

• 
  ToXic God (@ToXicGod321) reported 40 minutes ago

  @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

• 
  0xGoku.eth (@0xGoku_eth) reported 43 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  Michael Blau (@blauyourmind) reported 45 minutes ago

  Everybody is talking about the @RobinhoodApp MCP, but almost nobody is talking about @IBKR launching something similar. Interesting choice, though: @IBKR went with a ChatGPT app instead of an MCP server, so I can't actually use it in codex. Only in ChatGPT.

• 
  Adaxelo (@RoiSinge) reported 51 minutes ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  Mr Sinatra (@MrSinatra_MDW) reported 51 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Garry Walker (@GarryWalker) reported 52 minutes ago

  @IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.

• 
  baani 🦕 (@baanibaani4) reported 53 minutes ago

  @ALBACapMgmt @IBKR do you save before logging out? (File > Save Layout) is local JTS folder read-only? uncheck that so settings are saved also File > Global Configuration > Lock and Exit "Use/store settings on server" checked for backing up to IBKR servers

• 
  chris24.eth 🟦 (@chris24eth) reported 54 minutes ago

  @IBKR The last broker to remove PDT restrictions. This number will go down

• 
  SGTano (@SG42353041) reported 57 minutes ago

  @IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.

• 
  The EV Hunter (@LastGambler_777) reported 58 minutes ago

  @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

• 
  Mr Sinatra (@MrSinatra_MDW) reported 58 minutes ago

  @grok @IBKR Still no Grok access!!! wtf?!?!