Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Website (40%)
• Login (40%)
• Trading platform (20%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Login	1 hour ago
Mesquita	Website	4 days ago
Calgary	Trading platform	7 days ago
Málaga	Website	1 month ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon (@D3GSolutions) reported 1 minute ago

  My goodness I can't wait to leave @IBKR now Friday and today always communication errors when trying to load the option chain and can't make a move. You guys absolutely suck and don't care a bit about your clients. Spare me the web ticket message you're about to drop.

• 
  Peter Penny (@PeterCarli28957) reported 2 minutes ago

  @CoreyCicero @TT_stocks_ @IBKR IBKR worst broker I’ve ever had and it isn’t close

• 
  Sush$ (@Sush1942) reported 4 minutes ago

  @IBKR iBKR is down at crucial moments @Nasdaq

• 
  niu.niu (@Double_Niu) reported 4 minutes ago

  @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

• 
  EZziKAKa (@5iU) reported 4 minutes ago

  @IBKR ARE U STUPID OR SOMETHING?GET RID OF PDT 25k requirements now! @IBKR

• 
  Nate (@nathan96911) reported 7 minutes ago

  @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

• 
  ndao poenya (@ndaopoenya_) reported 9 minutes ago

  @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

• 
  M T (@mtaaafm) reported 9 minutes ago

  @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

• 
  Long & Right (@Ramblin_Rebel13) reported 13 minutes ago

  @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

• 
  John Mason (@johnkmason) reported 15 minutes ago

  Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

• 
  Roman Lightman (@b_contrary) reported 16 minutes ago

  @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

• 
  The Titan Traders (@TT_stocks_) reported 17 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  Em. At. (@EmAt48652737) reported 18 minutes ago

  @IBKR So you guys are playing accounts liquidation, customers cannot transfer money between own accounts in order to cover margins, since transfer page is not working. I am going to fill a complain to CBI

• 
  Jesus (@CCrypto1001) reported 22 minutes ago

  @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

• 
  Catherine898 (@funfoodlover) reported 26 minutes ago

  @IBKR I don't have money to invest. That is my main problem

• 
  kingran (@KingranYama) reported 31 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  Mr Sinatra (@MrSinatra_MDW) reported 34 minutes ago

  @grok @IBKR Truthifi has very limited hardcaps and other problems and doesn’t do much.

• 
  Varun Takkar (@varuntakkar01) reported 36 minutes ago

  I will not be surprised if @RobinhoodApp @Wealthsimple @IBKR and a bunch of other brokerages crash down tomorrow at the launch of $SPCX IPO $HOOD $TSLA $SPCX

• 
  Huilinnnnn (@jude1law) reported 37 minutes ago

  @IBKR plz fix your connection problem, the app crashed during trading time is ridiculous and unacceptable

• 
  PhenixInvesting (@PhenixInvesting) reported 42 minutes ago

  @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

• 
  0xGoku.eth (@0xGoku_eth) reported 44 minutes ago

  How do people deal with @IBKR? Literally 50% of the time I click any button, the page loads for 3–5 seconds and then just… doesn’t load at all (I get some error message)!

• 
  habibi (@habibi_zzyy) reported 45 minutes ago

  @ekapob @IBKR yes。down

• 
  Brandon (@D3GSolutions) reported 47 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Outlier Capital (@outlierrcapital) reported 47 minutes ago

  @IBKR You are a terrible company and my fund would currently be performing better if it was elsewere

• 
  HappyHKL (@HappyHkL1) reported 51 minutes ago

  @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  ₿a ElenHODL (@BaElenhodl) reported 52 minutes ago

  @IBKR you want to margin call me without notifying me? On a recorded call you said you sent me a notification. I’m telling you I didn’t get one. Had I gotten one, I would have put more liquid in my account! **** you! I can’t win. Everyone wants my money! **** you

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 54 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  Thomasius (@TH0MA51U5) reported 56 minutes ago

  @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

• 
  Yousif Ashknani (@AshknKW) reported 57 minutes ago

  @IBKR No communications about ur boomer app not working during market hours ???

• 
  HappyHKL (@HappyHkL1) reported 57 minutes ago

  @IBKR Over 60 minutes of complete outage during extreme market volatility, and NOT A SINGLE WORD from you?! 🤬🤬🤬🤬🤬🤬Traders are trapped and losing money every second as prices flip! We demand an immediate public statement AND a clear loss compensation plan NOW! 💣🔥😤🤬😤🤬😤🤬😤🤬