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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (50%)
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Trading platform (38%)
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Website (13%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Login | ||
| Trading platform | ||
| Website | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@Pasternak94) reported
@MsGameTheory @IBKR @mcuban IBKR did not stop buying on GME. They just forced clients to buy GME without margin. The problem with margin is that it takes less than a 100% drop in the stock price to lose all your money. It's common for brokerages to do this during high periods of volatility.
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scottgrogn
(@scottgrogn) reported
@mcuban @RobinhoodApp @IBKR They are exposed because they/their(dealer)made a market and need to be able to cover it. So they have to purchase the shares at crazy high prices. Could leave them holding the bag. So they shut down. Calls lose value. Price drops. They cover cheaper.
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stksnstff
(@stksnstff) reported
@IBKR I joined IB because it was a professional brokerage, despite the warning that customers service was below average. Today they place account holders at the same amateur level as RH traders.I believed @IBKR was better. Today they proved me wrong.
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Adrian Wooldridge
(@adriandean1977) reported
@mcuban @RobinhoodApp @IBKR Seems to be a liquidity issue.
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Abe
(@AbrahamAbeAA) reported
@IBKR If it is regulatory issue then how come webull is allowing?
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Frank Crawford
(@francislymond) reported
@mcuban @RobinhoodApp @IBKR Dumb take. Brokers are on the hook for their clients margin losses. That’s the first problem. Second problem is SEC undoubtedly is threatening these firms with Enforcement cases if they allow “manipulative trading” on their platforms
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Jamie
(@Pasternak94) reported
@Robert__Botkin @IBKR @mcuban They did have collateral. The problem was setting aside 50% or even 100% collateral when GME went up 200% in 30min is unprecedented. IBKR cannot afford for its clients to go bankrupt and not have margin to back up their trades. Hence the restrictions.
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《Tampa☆Trader》
(@TheTampaTrader) reported
@_ms_izzy @IBKR I heard @IBKR shut down thousands of accounts today. That's not so "interactive"!
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Clemente Tequila
(@ClementeTequila) reported
@mcuban @RobinhoodApp @IBKR Hard to believe you are posting on this.... This whole thing is about manipulation of the markets by the rich and powerful. You really shouldn’t speak on it, Mark, for obvious reasons. Already told Leon to **** off today...I like you Man, but please back away from this one.
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BeckPictures
(@BeckPictures) reported
@mcuban @RobinhoodApp @IBKR That is a fair call. They probably cannot cover and God help you if you are left holding this bag.
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CHRIS BRUMBY
(@official_brumby) reported
@mcuban @RobinhoodApp @IBKR Liquidity issue, CEO of Robinhood just blamed it on regulations (kinda true) but you could tell they did not have the capital to put up the money to cover deposit required.
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Mike Kisiel
(@Kisiel1717) reported
@mcuban @RobinhoodApp @IBKR It’s total crap. Many people lost ridiculous amounts of money because of Robinhoods actions. I hope that company shuts down. #Greed #manipulation
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Games in Space
(@3dgamecraft) reported
@IBKR Done with Interactive Brokers. You are part of the problem.
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JEFFERY
(@trentkelp) reported
@IBKR your only wanting to protect the hedge funds! you let them front run your customer base and now you let them rig the game when they are loosing! SHAME ON YOU!
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Robert S. Montesano
(@Rob_S_Montesano) reported
@IBKR @mcuban If @IBKR has 9 billion in capital, what exactly is the motivation to restrict trading other than to manipulate prices to levels they need them to be at? Prices go where the market takes them -up or down - apparently some are more equal than others.
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Michael
(@mjmiglio) reported
@mcuban @RobinhoodApp @IBKR Either way they should be shut down by the FTC.
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Izzy
(@_ms_izzy) reported
@tpsojda @IBKR @miakhalifa I guess Lebanese girls are just winning all around so I support that 👊🏼
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Taylor
(@JamesTaylorHaub) reported
@mcuban @RobinhoodApp @IBKR Tell me anything but "we did it to protect you from volatility". That's not your damn job, that's on me if I want to blow my money. BUT DO NOT INSULT MY INTELLIGENCE BY TELLING ME YOU STOPPED TRADING TO PROTECT ME!!!
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Kim Sandarusi
(@al_sandarusi) reported
@IBKR This is not acceptable. IF securities broker/dealers felt they would get into trouble with continued trading, they should have gotten the exchanges to suspend trading, not an asymmetrical suspension affecting only your customers, whilst other players are able to cover their butt
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Robert Botkin
(@Robert__Botkin) reported
@IBKR @mcuban Shouldn’t you have collateral for these margin calls with institutional clients on the short options. The issue is that the short sellers were over leveraged and now you want to protect the “important clients”
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KompleX
(@komple_x) reported
@IBKR Ummmm. **** you.
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Muteki iikun
(@M_iikun) reported
@Rob_S_Montesano @IBKR @mcuban Exactly this. If there is no cash-flow problem then their twitter account just outed their CEO as an out and out manipulator. Oops!
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GluedtoTV
(@jezzymay) reported
@mcuban @RobinhoodApp @IBKR It all just looks one-sided on shutting it down. The unpredictableness is part of the stock game, but when "winners" always win, and someone beats them at their game for once! ? Are we suppose to feel bad? Hell no!
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Northeast
(@Northeast603) reported
@PortlandTrader @Bernat_Huguet @IBKR itll be ur problem too if he cant pay & u go to bankruptcy court: good luck being ahead in line of all the OTHER creditors. sure, it's manipulative BUT a brokerage has every right to say protect itself against being overwhelmed by a once-in-a-decade market swing like this
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Jonathan L.
(@j0nathan63) reported
@xdrylandx @IBKR was not aware of that. Thanks for the tip. But even regardless of these restrictions (which judging from the backlash, should be removed soon) the customer support at RH sucks. And their trade execution speeds are not good. And it's become clear they're not getting any better
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BC
(@bullsclaws) reported
@IBKR #FIXYOURSHIT MY **** AINT BROKEN
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Jonathan Schultz
(@Jonatha94098472) reported
@talesftf @bluenylon2 @IBKR I think these firms know that GME is a POS and they don't want their clients buying it in the hundreds when it could drop back down to the teens in a day. It went from over 500 premarket to as low as 112 today.
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Kris Gunnars
(@krisgunnars) reported
I've been very disappointed with @IBKR throughout the whole GameStop $GME situation and their communications regarding the trading restrictions. Plus, their platform is really slow with poor user experiencce. What's a good broker that is available for Europeans?
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SupremePothead
(@PotheadSupreme) reported
@Bernat_Huguet @IBKR He admits to manipulation on live TV, and blames us for manipulating?? How can he know how we value these stocks? If I want to spend 2000 bucks on one GME share it should be up to me to be stupid
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Sadin Rahman
(@realsadinrahman) reported
@IBKR Please allow the sqouze to happen. And we will buy ibkr stock with our returns. No liquidity issues.