Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (67%)
• Trading platform (22%)
• Website (11%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website	5 days ago
London	Login	6 days ago
Melbourne	Login	12 days ago
Cape Town	Login	14 days ago
East Orange	Login	1 month ago
Williamsburg	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mathėus Lonning_ (@RosaYan1019) reported 7 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  SOBR (@SOBRBC) reported 9 minutes ago

  @IBKR Your desktop software's Linux installer is broken.

• 
  Nitin Raysoni (@NRaysoni) reported 9 minutes ago

  @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

• 
  Name Can't Be Blank (@BearBullDebate) reported 12 minutes ago

  @OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.

• 
  Jabon McGrewber (@JacobMcGrew6) reported 14 minutes ago

  @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

• 
  Vlatko (@vlatceS) reported 15 minutes ago

  Hey @IBKR any customer support or no such thing in your company?

• 
  sroy (@roy34340023) reported 16 minutes ago

  @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

• 
  Rod J Davis 🇺🇸 (@rjd_mkts) reported 17 minutes ago

  @IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!

• 
  Leo GNK (@GnkLeo17852) reported 17 minutes ago

  @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 18 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Jinuuku (@Jinuuku121844) reported 19 minutes ago

  @IBKR My application U24947179 has been stuck since March 25. Promised same-day resolution, got nothing. Now I'm 403'd from Live Chat so I can't even reach support. No ETA, no update. What's going on?

• 
  super (@super509219312) reported 19 minutes ago

  @vraptor75011 @IBKR They said it was technical issue btw.

• 
  SMH Trading (@MisticTrader) reported 23 minutes ago

  If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

• 
  JT Gert (@the1Gert) reported 24 minutes ago

  @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  Reuben Walker (@bwalkers212) reported 25 minutes ago

  @IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.

• 
  Sourav Kolay (@ksrv_k) reported 27 minutes ago

  @IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!

• 
  DeV (@A_Dev9) reported 29 minutes ago

  @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

• 
  Clausius investments (@MinhungShih) reported 31 minutes ago

  @IBKR please fix your stupid, ugly iOS app. Pathetic in the age of AI. Cc @vladtenev

• 
  Tim (@Tim158930786227) reported 31 minutes ago

  @Desi_Trade It’s one of those things I thought would never happen to me… just got notified from IBKR that they are shutting down my account. It’s crazy that they @IBKR does this.

• 
  The 'investor' (@Pikachu21M) reported 33 minutes ago

  @IBKR Not being able to see the performance of an asset when we are changing the time-frame, and letting it fix on the intraday only is so stupid guys

• 
  Market Mommy (@dontbsalti) reported 38 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  Pps831 (@Pps831) reported 39 minutes ago

  @joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.

• 
  C pyles (@Cpyles42) reported 46 minutes ago

  @IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.

• 
  toti (@Aonnoa_) reported 46 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

• 
  Floebertus. (@3XmxkkbCWe4s7uQ) reported 48 minutes ago

  @IBKR You found this out, I'm not in trouble

• 
  prathap chandra (@prathap_moola) reported 53 minutes ago

  @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

• 
  Agent Smith (@AiStockAgent) reported 56 minutes ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

• 
  NottsStargazer 🔴🚀📈 (@Nottsstargazer) reported 56 minutes ago

  @IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.

• 
  Thryxie (@Thryxie_) reported 58 minutes ago

  @SixSigmaCapital @IBKR I had issues with delays aswell. Took about a week for funds to arrive

• 
  The_Astronaut (@The_Astronaut18) reported 1 hour ago

  I want to like Interactive Brokers, I really do. Excellent rates on cash/margin. Theoretically, they should be a top broker, but they need to purge and replace their engineering department. Login issues today, poor site performance most other days. You had one job. @IBKR