Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Interactive Brokers problems in the last 24 hours

The following chart shows the number of reports that we have received about Interactive Brokers by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Interactive Brokers Outage Chart 07/04/2022 11:15

At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Login 47.37% Login
  • Trading platform 24.21% Trading platform
  • Website 22.11% Website
  • Withdrawals 5.26% Withdrawals
  • Deposits 1.05% Deposits

Interactive Brokers Outage Map

The most recent outage reports and issues originated from:

ColombiaBogotá Trading platform
United StatesFolsom Login
ColombiaPasto Website
United StatesWoodland Trading platform
CanadaOttawa Website
GreeceAthens Login

Interactive Brokers Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • RememberToWater Tom (@RememberToWater) reported

    Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(

  • _Preetesh Preetesh (@_Preetesh) reported

    @IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.

  • mumboz mumboz (@mumboz) reported

    Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.

  • LewisL_1 Lewis_L (@LewisL_1) reported

    @ProfitsTaken @HeidiTrades @IBKR Switched to TOS couple of months ago after using Fidelity for years. I see crazy fills (bad) on TOS in comparison to what I used to get

  • ProfitsTaken Peter Tarr (@ProfitsTaken) reported

    @HeidiTrades @IBKR You still want to check options and ensure you're real time with 0 delay but that has nothing to do with what you described. You described an execution miss. Common issue for ToS (TD) users.

  • Jessthattallguy POS Tr@dΞr JΞ$$ 🇳🇿 (@Jessthattallguy) reported

    Anyone else having trouble logging into @IBKR web portal?

  • BadBoyOfEnergy1 Slayer Trades (@BadBoyOfEnergy1) reported

    So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down

  • TheOptionsDuck The Duck $MULN 🔑⚜️🏅🥇🏆🌟👑⭐️ Gold Gang (@TheOptionsDuck) reported

    @RedHotTrade @IBKR I’m down

  • sunwins888 sunwins888🇺🇦 (@sunwins888) reported

    Has anyone any advice on setting RT Denali / @SierraChart with @IBKR? I want SC’s data to quote / display / but Exec on @IBKR. Using the symbol mapping with service=IB, support for SC data feed for symbol=#ESU22-CME (SC), trade symbol= #ES-202209-GLOBEX (IBKR) doesn’t work.

  • Rayner_Teo Rayner Teo (@Rayner_Teo) reported

    @IBKR Quick update, @IBKR says the glitch affected a number of users and will update me again when things are fixed... no expected timeline though.

  • gpap90 Gpap90 (@gpap90) reported

    @IBKR Fix TradingView integration please! I will have to move to FTX once they offer stocks although I like ibkr

  • Phoenixmemoir Philippa Mayall (@Phoenixmemoir) reported

    @Rayner_Teo @IBKR You’re so polite! They should definitely acknowledge that. At 16 days I’d be ready to rip someone’s head off (but not really. I mean i wouldn’t). They’re lucky to have u as a customer.

  • ThetaSavedMe Giga 🤡 Gordon (@ThetaSavedMe) reported

    @Rayner_Teo @IBKR File a complaint with FINRA then they will respond immediately

  • MihailStefan3 MSK (@MihailStefan3) reported

    @Rayner_Teo @IBKR Had the same problem, seems to work okish on Mozilla for now

  • richaharley Rich Harley (@richaharley) reported

    @IBKR Hi - do you plan to allow AoN orders on SPX options? The illiquidity answer your support gave is odd.

  • orishaAje Folajimi Adedapo (@orishaAje) reported

    @IBKR Despite the new integration with trading view i still cant trade, i get an error message saying the i was attempting to trade a pair not supported by IBRK.

  • lelo_personal M (@lelo_personal) reported

    @IBKR could you please respond to my private message? I have problem to withdrawing money

  • FanelliJohnr John R Fanelli (@FanelliJohnr) reported

    @IBKR your customer service is absolute garbage. How can an email link lead me to a million unrelated articles you want me to read and I still can't email you.

  • lucas53560682 lucas (@lucas53560682) reported

    @IBKR are you having problems with the website? I can't login.

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦🇺🇦 (@a_m_s_ns) reported

    @IBKR Not even slightly interested in this ad. Go ******** away!

  • kinleyryne Kinley (@kinleyryne) reported

    For people who invest in stocks, mutual funds, crypto, etc.. never EVER use Interactive Brokers. Dumbest customer service I've maybe ever dealt with in my life.. and that's saying something! It doesn't matter who you speak with either! @IBKR

  • s_schoder Steve Schoder (@s_schoder) reported

    @Rayner_Teo @IBKR I had issues on the website earlier too. Couldn't see portfolio but everything else was fine.

  • Rayner_Teo Rayner Teo (@Rayner_Teo) reported

    [16 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 16 days ago via email and phone call. But still no updates. Help?

  • 80Finch Ben Finch (@80Finch) reported

    Is there any platform with worse customer service than @IBKR ?

  • THATCH_ARISES Free At Last (@THATCH_ARISES) reported

    I just gave up on @IBKR as a broker. They have a trial account you can supposedly test drive and it puts you in a recursive loop telling you to do various things but never allows you to pull up a trade ticket or get chat help.

  • JackieTheGodde1 Jackie The Goddess (@JackieTheGodde1) reported

    @IBKR I truly hate your customer support. Are you really not making enough money on commissions to keep your frikking call centers staffed?

  • mokumo890 Mokumo (@mokumo890) reported

    @IBKR Indeed horrible customer support. I'm gonna close my account ASAP.

  • Krishna94532457 Krishna (@Krishna94532457) reported

    @Rayner_Teo @IBKR I have been using interactive brokers for quite some time. I have never been able to login into the trading system of the client portal. I raised the issue with customer service team and they gave various solutions. However nothing worked. So, I use only the mobile & desktop apps

  • LoungeSki Ski_Lounge (@LoungeSki) reported

    @HugoHabicht5005 @IBKR Support chat has not been able to provide ETA or material assistance unfortunately. No idea how to get anyone to take a serious look.

  • Wes31182611 Wes (@Wes31182611) reported

    @cashbyclose @IBKR I had similar issues at TD this morning too