Interactive Brokers status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

• Login (60%)
• Website (30%)
• Trading platform (10%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

City	Problem Type	Report Time
Málaga	Website	29 days ago
Saint-Ouen	Login	2 months ago
Le Grand-Quevilly	Login	2 months ago
Sydney	Trading platform	2 months ago
Jewar	Website	2 months ago
Noida	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bastiat Knew (@surveyforyou) reported 33 seconds ago

  Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

• 
  BorrisBOMBA (@thecracker_23) reported 4 minutes ago

  @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

• 
  Andrea (@Andrea79983493) reported 5 minutes ago

  @IBKR October 2025 to 17th June 2026..... is within your service timeframe of 1-3 business days. How long is a business day in the galaxy you are writing from?!

• 
  Jona (@JJLDoc) reported 7 minutes ago

  .@IBKR You guys are the worst. I set to sell my position with a limit and it passed that limit but no fill. I canceled it and made way lower limit but no sell. Tried many time with no fill. When the IV crashed I put a sell limit it got filled. So pathetic 🙄

• 
  kai (@kaiwondr) reported 8 minutes ago

  @aleabitoreddit @IBKR fix this

• 
  Jiri Vatka (@NSonic101) reported 8 minutes ago

  @IBKR where s your human support or at least support e-mail address in the app or web????????!!

• 
  MillenniumKnight Inc (@MKINC) reported 10 minutes ago

  @IBKR Your status page is showing no issues, but for the last 2 hours I haven't been able to access my paper trading account. "NAV Calculation currently unavailable". What's up?

• 
  Shraey (@iamshraey_) reported 10 minutes ago

  @IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

• 
  BestVoyages (@best_voyages) reported 11 minutes ago

  @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

• 
  The Titan Traders (@TT_stocks_) reported 14 minutes ago

  @D3GSolutions @IBKR Incredible there isn’t a good broker to use in 2026. TD Ameritrade was hands down the best but it’s gone now and nothing even compares now. Pathetic

• 
  MilkyWay (@Olua_AO) reported 14 minutes ago

  @D3GSolutions @IBKR I hate their UX, terrible for trades

• 
  Brandon (@D3GSolutions) reported 16 minutes ago

  @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

• 
  Adaxelo (@RoiSinge) reported 18 minutes ago

  @IBKR And what about the removal of PDT rules ? All brokers are removing it tomorrow. You are the worst broker ever, I am closing my account

• 
  Leticia Ft (@letilibertad) reported 19 minutes ago

  @IBKR Sorry for my question but I'm out of the loop on BTS and Jikook news because I've had a terrible headache. Are Rm, Jin and Suga in Paris? I only saw V, Hope and Jk stuff in Paris.

• 
  𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported 21 minutes ago

  Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

• 
  jazz (@hspnyc) reported 21 minutes ago

  @IBKR please help.

• 
  KhushbooR (@KhushbooR1) reported 24 minutes ago

  Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

• 
  Geodes R Rocks (@GeodesRock49) reported 36 minutes ago

  @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

• 
  Al Sher (@b1ackops) reported 37 minutes ago

  @IBKR your desktop app doesn’t work! Fix it FFS!

• 
  Joe Wyer (@joe365ppm) reported 44 minutes ago

  @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

• 
  Ten Beers (@NBee007) reported 48 minutes ago

  @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

• 
  Sam 🇨🇦 (@CanadasFukd) reported 48 minutes ago

  @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

• 
  Geodes R Rocks (@GeodesRock49) reported 49 minutes ago

  @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

• 
  Brandon (@D3GSolutions) reported 50 minutes ago

  @Reetard_ @IBKR Their mobile app. It's just clunky and slow and lags.

• 
  Leandro Biderman (@LBTaikonauta) reported 50 minutes ago

  @SpaceX ****, only open to US residents in @IBKR

• 
  Biswayan Bhandari (@BiswayanBhanda1) reported 54 minutes ago

  @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

• 
  jeff henderson (@ambusiness) reported 55 minutes ago

  @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

• 
  Joe Wyer (@joe365ppm) reported 56 minutes ago

  I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

• 
  kingran (@KingranYama) reported 57 minutes ago

  The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

• 
  pastperformer (@pastperformerAU) reported 59 minutes ago

  @ilia_el_pro @MaxCarozza @IBKR I had the same issue. Seems like they are scrambling to fill the book.