Is Interactive Brokers down?
No problems detected
If you are having issues, please submit a report below.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
-
Website (48%)
-
Login (38%)
-
Trading platform (10%)
-
Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
citizen bae
(@BaeCitizen) reported
@IBKR 2 hours on the phone trying to get thru to cuatomer service 👎🏼
-
Rizwan Khan
(@rizkhan_k) reported
from
Ilford, England
@IBKR its been more than 10 hours i raised my issue in twitter but no response? Any specific reason or you just don’t care?
-
Peter
(@PeteyHarrison) reported
@Wealthsimple is the worst. Happy I'm switching to @IBKR.
-
Lance Bryant
(@xLanceBryantx) reported
@IBKR any reason the bid and ask spread is not tied to the current price displayed on the app for the last week? Wasn’t a problem before the last week. I’m seeing the bid and ask at 7.45/7.46 but the price of the security at 7.51. This is very weird.
-
Rohan Mahimkar
(@RohanMahimkar4) reported
@IBKR the worst customer service ever provided by your agents. Called in for some questions, it was me who greeted the agent, he did not respond back he wanted my name instead. Very rude, queries not answered. Disappointed. And will not be dealing with you anymore.
-
Fahad Al Kalooti
(@FKalooti) reported
@IBKR I'm an existing client with an account. Please contact me as soon as possible. I am not able to access my account which has my personal funds and this is an urgent issue. How hard is it for your customer service team to cal me?
-
Igor Ranc
(@IgorRanc) reported
Hi @IBKR, I understand you must be busy, but I have been waiting for almost a month (!) for my funded application to move? Also getting messages from your service center to forward some tickets etc. Can you please check where we are stuck?
-
Gcuri
(@Gcuri7) reported
@IBKR while I’m waiting for someone to chat for support, I was able to open my new account in @TDAmeritrade. Bye bye @IBKR
-
Enziyn $amc
(@Enziyn) reported
UK #TRADERS please help me. the @HLInvest interface is just awful, and @Trading212 is close down. I need something else asap @IBKR is also a no go as I don't have 5k startup :_; $cciv $amc $gme
-
Ronald Janssen
(@ronald14mei) reported
Missed out on the #teslastock correction because @degiroeu does not support US options and @lynxbeleggen is not able to open my account within a month. Hopefully @IBKR does a better job.
-
Sid Bentifraouine 🎨
(@sbentifraouine) reported
Run away from them Warning sign @IBKR has such a bad after-sales service!
-
Gcuri
(@Gcuri7) reported
@IBKR I’ve been trying to reach customer service all day because my account is restricted for no reason. I need an answer ASAP!
-
MrStonks
(@MrStonks18) reported
@IBKR Hi, I have an issue with my account and cannot get through to anyone on the phone
-
Sid Bentifraouine 🎨
(@sbentifraouine) reported
Run away from them Warning sign @IBKR has such a bad after-sales service.
-
Ali M
(@4limsyed) reported
@IBKR guys the phone authentication code is not working I'm not able to send the initial application to sign up. please fix. thank you.
-
Rockhard
(@Rockhar06950738) reported
@IBKR Reading the comments here you should improve the Client service before advertise with it.
-
⚽️Hi Football⚽️
(@m_marcos_6) reported
@IBKR I just had a small problem with transaction money. I transfered 133.1$ but I just recieved in the App 117$ I do not know where is the rest of the money. Also, I want to do another transaction but I need this problem to be solved first.
-
Slim smartish Shady
(@SlimShady260) reported
@IBKR - what's a fella got to do to get some customer support? Chairman of the Board is worth $25+ billion, but can't/won't pay for customer support. It wasn't like this 10 years ago. Straight outta the Elon playbook. Pathetic. #interactivebrokers
-
“STIM”
(@Stim_Gaming) reported
@IBKR hello, I’m trying to place trades with a balance in my account but it continues to says I don’t have cash available when there is funds in my account? Please help
-
エースベンチュラ
(@xAJD213x) reported
@IBKR I need help please
-
Laith N. Kamal
(@laithkamal) reported
@IBKR can IBKR receive an award for the worst customer service and satisfaction in the world?
-
Andrew Huynh
(@Flarierza) reported
@IBKR is there a server outage right now for transferring funds on IBKR Australia? I can login, but the transfer fund page returns a 500 server error.
-
franconian-man
(@FranconianM) reported
@IBKR The run continues. Meanwhile down 70 % from the high in the last two weeks when I wanted to sell some shares of the stock I own but cannot because I do not get an answer to my ticket.
-
Failed Lyndon LaRouchite
(@odd_opinions5) reported
@IBKR anyone who touts that you can choose out of 34,000 funds is not your friend; they are someone trying to give you bad advice low cost index funds
-
citizen bae
(@BaeCitizen) reported
@IBKR is refusing to compensate me for the money I lost during the crash on 7th December 2020. This comes as a shock how this swindle of a platform think they can get away with thieving money from their users! 🤮 Please don’t sign up with this platform the owner is a crook!
-
Piyush
(@Piyush_reapit) reported
@IBKR your customer service is pathetic! My account is yet to be activated after 10+ days. You have a day long waiting time on call and emails don't get acknowledge.
-
Laith N. Kamal
(@laithkamal) reported
@IBKR How about answering you’re customer service calls or chats?
-
AmberEFT
(@AmberEFT) reported
@IBKR 90min hold times today!?!?!?!? WTF are you guys doing over there??? Sleeping??? Hire a few thousand people!!! Idiots!
-
franconian-man
(@FranconianM) reported
@IBKR I wrote a ticket 21 (!) days ago to lift unjustified restrictions on a stock I own so I can sell the postion. Not any reaction yet. Meanwhile the stock is down 66 percent. Well done customer service!
-
PSR
(@rupeshparab15) reported
@IBKR First try responding to your customers by picking up their calls. It's the third day in a row I called your customer service but was put on hold for more than 1hr and still couldn't get through.