iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/16/2024 03:55

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Playback Issues (60%)

    Playback Issues (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumHuy Playback Issues
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubedhu 💎💎💎💎💎 (@Ubedhu) reported

    Jinki itunes chart is amazing but on korean digital is bad and on Spotify is not good enough, i'm sad it's like only fans who are streaming, non fans/gp either don't know or just don't give him a chance :"( YT views also slowing down and not really enough to help, i think

  • VAjjKer12 ](🎧)☦lE$Ǝl☨(🎑)[ ДИЗЕЛЬ (@VAjjKer12) reported

    @news_ntd APP prompts sign in with email, premium and the non for pl. vid. main sites wallpaper is an apple default, same/same iTunes defunct.

  • LikeTheMints Murray (@LikeTheMints) reported

    @BBCSounds Trying to drum up a user base by locking down podcast content to one app is the dumbest ****. It’s anti-user. Having to use that app when I can get 99% of what people listen to on iTunes or Spotify makes no sense. You’re reducing your potential audience.

  • HopOnPopMusic Todd Leiter-Weintraub (@HopOnPopMusic) reported

    @LambertBrian7 @MattDerdaMusic Usually, my iTunes -- either purchased downloads or files ripped from my CDs There is too much music that I love that is not available on ANY streaming service.

  • SonyLIV SonyLIV (@SonyLIV) reported

    @Shivabharati4 Hey Shiva! We apologize for the trouble. Please update the app to the latest version and follow the below steps to activate your account as the subscription is purchased via iTunes. - Go to More - Click on My Account - Click on 'Restore Purchases’ Hope this information helps!

  • Mch732 Michelle Keeley (@Mch732) reported

    @hayu_uk my subscription up to date on iTunes but app saying it’s been suspended due to payment issues?? I just want to watch housewives!!!

  • jconroy1960 J🎈hn C (@jconroy1960) reported

    @AmazonHelp just trying to sample a MP3 version of the record but this error appears for a lot of the recordings... It's fine , sourced it on iTunes....

  • mikekrass Mike K. (@mikekrass) reported

    @DDSecPodcast Out of curiosity: which service does @DDSecPodcast get the most listens from? Google Play, iTunes, Spotify, Sticher ... something else? We've got 2 podcasts (soon to be 3) and Spotify/iTunes get the. bulk of listens for us.

  • ClcfanI PADDY ᗢ🦊 (@ClcfanI) reported

    @sssorn_clc, @signedbywild & @itsleonardlim Scorpio is not available on Apple Music or iTunes, please resolve this issue

  • finessalist Finessalist (@finessalist) reported

    I literally logged into my iTunes on my labtop and saw that the last time my old phone backed up was April 3rd (this went down last week). But because my screen wasn’t working I couldnt sync my phones. And because I didn’t know to back it up on iTunes I couldn’t access anything.

  • SkMimiiii 𝐌𝐘𝐓𝐏, 𝐀𝐏𝐑𝐈𝐋 𝟐𝟖𝐓𝐇 🚨 (@SkMimiiii) reported

    Maybe You're The Problem, another n°1 on iTunes in Luxembourg to add in the long list 😌🇱🇺

  • oncegruntled OnceGruntled (@oncegruntled) reported

    @jphoornstra Apple TV wouldn't work. Impossible to sign up b/c I don't have any Apple products -- instead, Android phone, pixelbook/chromebook, and smart tv with Google TV OS. Created ID, but got error message entering Apple id and told needed iTunes (for payment info). No iTunes Android app.

  • matensii friend with knife (@matensii) reported

    if someone can help me figure out how to get my fuckiinnyy bonjour service to work (windows service that allows apple apps to function. like using itunes on windows desktop) i would love to host a procreate how-to twitch stream 😭

  • LeslieASpurlock LeslieSpurlock.eth (@LeslieASpurlock) reported

    @woeisthomsen Hahaha I used to be Apple, but I had to switch because my iTunes account was disabled because they suspected fraud (i never used iTunes), but also I could no longer use my apps where I had to sign in and they said nothing I could do about it. Try to start a new one but didn'twork

  • barbiemurra 💞 Barbie Murra 💞 (@barbiemurra) reported

    @BeautyNBars Always down to buy some copies!! We have many platforms besides itunes to use.

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    Finally found something that's actually gone down in price lately, though not exactly an essential... season 2 of "The Larry Sanders Show" now only costs £7.99 in the UK iTunes store after I've been putting it off for years 'cos they were charging £32 for it.

  • chunkwhitetuna ChunkWhiteTuna©️™️ Pat. Pending #17495362 (@chunkwhitetuna) reported

    @ChiliPeppers Will you ever release Gong Li on iTunes or some other streaming service?

  • DavidWHilton DWHilton™ (@DavidWHilton) reported

    @darkempire2014 @chastity_v On what service did you purchase it on ? because iTunes is promoting 80+ minutes bonus features with their digital version

  • spudnik46 Casta Diva (@spudnik46) reported

    Music on shuffle. iTunes knows something. The Beat - Stand Down Margaret.

  • hannahscottuk hannahscottuk (@hannahscottuk) reported

    @smartURL Hi do you have some technical problems at the moment? My smarturls are all set up correctly with multiple stores but only showing apple music, amazon music (twice) and itunes? Thanks

  • VAjjKer12 ](🎧)☦lE$Ǝl☨(🎑)[ ДИЗЕЛЬ (@VAjjKer12) reported

    @news_ntd APP prompts sign in with email, premium and the non for pl. vid. main siyes wallpaper is an apple default, same/same iTunes defunct.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    Apparently this is a promotional page created by the service that uploads the songs to ITunes, etc. 🎸🏒

  • 2008RiahFan AfroRiah | Juanito (@2008RiahFan) reported

    @ladygagasworld_ I'm not but i spent the summer of 2010 listening to alejandro after I bought it on itunes with my father's account. That got me in trouble tho

  • The_DOLAPO Dollar$ (@The_DOLAPO) reported

    @myaccessbank what is your problem? Why are you billing my twice in one month for my iTunes? Why? Return my money!

  • DannyM_2001 Danny Morales (@DannyM_2001) reported

    @BurnettRM I heard your rant on Campea about physical disc. Isn't it better quality to buy a physical disc, convert to MKV digital, add to a Plex Server, than buy a digital copy on Amazon or iTunes? 25gb of a blu-ray compared top 10 gb from download. It has to be better quality?

  • MerlinsMother17 Some Midnight📖🐈‍⬛ (@MerlinsMother17) reported

    @catarinamorgano I don’t I’m sorry. iTunes accidentally leaked it for about 2 hours and I managed to watch it before they took it down. PBS should have ep 5 up though.

  • DaveJCummings Dave Cummings (@DaveJCummings) reported

    @schwarzadrawehr @McKelvie Though when the old app allowed for in app purchase through iTunes, I'd get myself in trouble, going down rabbit holes and then realizing that I spent a couple of hundred buck on books when the iTunes charges finally went through

  • dittoheadadt GetOutOfTheLeftLane! (@dittoheadadt) reported

    @chrisbhoffman, re- "Update: We had some issues with the version of iTunes downloaded from the Microsoft Store, but the version available for download on the Apple website worked perfectly. If you encounter problems, try installing the version downloaded from Apple.", IMO 1/2

  • MoldyWarp 🇺🇦𝑹𝒆𝒂𝒍_𝑴𝒐𝒍𝒅𝒚🇺🇦 (@MoldyWarp) reported

    @ManuelaXibanya you have the right not to be mildly inconvenienced it's right there in the iTunes Terms of Service or the constitution or whatever

  • ClaireMorganDJ Claire Morgan (@ClaireMorganDJ) reported

    @PhilipSherburne Apple Music is beyond terrible. Upgraded to M1 laptop & still not over how bad it is yet also rely on its failing compatibility with rekordbox for work 😳 every week 😳 buggy and stressful as hell. I miss iTunes