iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/26/2026 21:55

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • joel_eman Joel Eman (@joel_eman) reported

    @hashtag7thson Dude...Apple has been trying to phase out iTunes for the last couple years and Apple music just started doing it too with the shuffle. I refuse to pay for the streaming service, stop shuffling around my jams.

  • miketurtlexxx A TURTLE WHO DOESN'T USE NINJA WEAPONS (@miketurtlexxx) reported

    @larknation69 And I think Apple has its own service but not sure how it works for downloading. iTunes Store for Windows 10 another option. Also Spotify Premium I think has a way to download music but it is tricky finding it on your PC hard drive and fixing the metadata where you can play it.

  • activekook Daisy 🌼❄️ (@activekook) reported

    Hopefully all the iTunes and amazon work we done last year pay in ifpi 😭😭 We good in Spotify streaming we top 10 and on buying digitally we did well too and we have physical sales, but it's only am the problem 🙃

  • klbtyomb raycrim (@klbtyomb) reported

    itunes c terrible

  • jonatan_suarez Jonatan Suarez  (@jonatan_suarez) reported

    @opa334dev that's what i did in order to fix that issue i had on my iphone xs max trying to restore from ios13.3.1 to ios14.3, that did the trick ----> uninstall iTunes and everything related to it, then install this version of iTunes and try again

  • treaycherous jean the cool boi. (@treaycherous) reported

    Didn’t even know itunes is still a thing... I thought apple shut them down last year. 😭

  • Heizenberg9 Heizenberg (@Heizenberg9) reported

    @AMELKHAN505 @Pwn20wnd Altserver is more convenient, easy to resign and can be done wirelessly as well as long as you have alt server running on your pc and enabled wireless syncing in iTunes I think, doesn’t work properly sometimes for me but it’s pretty useful when it does work

  • SelenaisRARE_ I Love Selene (@SelenaisRARE_) reported

    At least we streaming for right now cus iTunes is not working for me

  • THEREALSYMONE1 ♡♉SUPER☆♉♡ (@THEREALSYMONE1) reported

    @ShayBlack49 Noone uses cds anymore aunt u have to have a music streaming service for example Apple music spotify or tidal... iTunes etc

  • anotherharlow angelica. (@anotherharlow) reported

    @imrubygloom If you already have another Apple ID, then just log out of the first one and sign in with the new one , but then again, I don’t know how iTunes works

  • GeoffEff Geoff Farinha (@GeoffEff) reported

    @gerro70 @tooSAVERAGE Does it?! I was actually wondering this the other day but haven't had time to sit down and test it out. I own dozens of movies in iTunes and now our house is all CCGTV I thought it was all unwatchable. Great!

  • VArdenShep V. Arden Shepard (@VArdenShep) reported

    @XaiaX @KyleOrl The labels’ hostility to digital distribution, paired with some terrible attempts to have custom DRM gave consumers no legal means to, ummm, just give them money meant that no one got into the habit of paying for it... until iTunes and the iPOd. Also...

  • gvalivesmatter Sarah e (@gvalivesmatter) reported

    itunes needs parental restrictions. i'd get in less trouble

  • ZeldaTsu Rayu🇿🇦🇫🇷 #Everylove (@ZeldaTsu) reported

    @hwms25 1st update ur apps then update ur payment method from setting! If this didn’t work then u need to sign out of ITunes and App Store then sign in again

  • minkotwt Simplifying random stuff (@minkotwt) reported

    @googieguu @YouTube That's way too much, maybe tone it down to 4 videos an hour maybe 30 minutes, or just move to Spotify/iTunes, hope this helps

  • haikalhasni_ Haikal (@haikalhasni_) reported

    @danarchitects I'm not from UK. Does that count too if I buy on iTunes? I want to get physical copy but money is my main issue. A student. Lol

  • flamingbling2 #Dont_Call_Me • Uncle Jong (@flamingbling2) reported

    Filo Shawols, has anyone tried to purchase the album through iTunes using GCash? Did you encounter any problem?

  • JacksonJMoon ᴅᴀᴅɢʀᴇᴜꜱ (@JacksonJMoon) reported

    @Reddsaidit Oh **** is she in trouble? I just thought all her stuff was up for grabs on iTunes.

  • GraceChurch98 Grace Church (@GraceChurch98) reported

    @Advitagain It also has a store in the app, which is the same as the iTunes Store and separate from the streaming service.

  • StarshipAlves Starship Alves (@StarshipAlves) reported

    Hey @itunes the Stargate: Atlantis (Season 1) episode 12 has issues. about 27 minutes in all I get is a black screen. I tried downloading instead of streaming, but it wont download either?

  • blondpos ً (@blondpos) reported

    @grandeobvious if we continue to stream buying parties are hopeless we make them go down when we do them on itunes 😭

  • tamazonx Plain, Simple Tamitha (@tamazonx) reported

    @PerpetuallyTea I... hm. I haven't tried to back up paid video content very much. iTunes is an idea. So is buying physical media and ripping it yourself - which I have done. I run a Plex server in house to have a Netflix-like interface + streaming. It isn't compatible with iTunes DRM.

  • jonatan_suarez Jonatan Suarez  (@jonatan_suarez) reported

    @opa334dev that's what i did in order to fix that issue i had on my iphone xs max trying to restore from ios13.3.1 to ios14.3, that did the trick ----> uninstall iTunes and everything related to it, then install this version of iTunes and try again

  • abdurrrrrrr1 caaal (@abdurrrrrrr1) reported

    @revengemathers restore itunes, or ic problem

  • bossysel13 neha💛💛 (@bossysel13) reported

    @irinaforsel @ilyselg help there's some issue so it's not available on iTunes and apple music 😭

  • JasonCDaniels Jason C Daniels (@JasonCDaniels) reported

    @KoitsuShima @HottingerLauren I've heard that from other people about iTunes as well. It makes no sense to me. I've made plenty of programs that do downloads of one sort or another. My code has never had this problem. It baffles me why iTunes seems plagued by it.

  • TripaTaquito Taquito de Tripa (@TripaTaquito) reported

    @ThatEricAlper At least they didn't force that one down our iTunes.

  • notthedeadone Richard Matthew (@notthedeadone) reported

    @mrmarksteel No. I regularly swear at computers in a similar way to Basil Fawlty in that scene where his car breaks down. I have even used the phrase "Start you vicious bastard" when trying to open iTunes on an old laptop.

  • FromBlack2Write What the actual?!? (@FromBlack2Write) reported

    @Apple , srsly ?!? WTF is going on over there? The Activity app has real UX issues. iTunes is nearly unusable. It’s like an early 2000s Windows app. Srsly, @tim_cook, it’s bad. The #usabilityof Apple’s software products has degraded nearly to point of their being #unusable. 😐

  • chiquinitablues 사미 myang (@chiquinitablues) reported

    @ogo_b_osa_b @seomin0622 Not to cut you short but just days ago, no issue of this kind appeared when international fans bought the album in itunes. The said album is the same album to be celebrated on the ad. Which would not include the other members or other stuffs he made as a btob member.