iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Buffering (13%)
• Sign in (10%)
• Playback Issues (7%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Errors	19 hours ago
Little Rock	Errors	2 days ago
Fredericksburg	Errors	2 days ago
Palm Desert	Playback Issues	2 days ago
Saskatoon	Errors	2 days ago
Brentwood	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marki (@itsproseccopapi) reported 2 seconds ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  Tech Deals (@TechDeals_16) reported 23 seconds ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 2 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 3 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Revenge of the Jedi (@Francesco_Adam) reported 3 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 4 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  Michael Buckelew (@MichaelBuckelew) reported 5 minutes ago

  @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

• 
  Greg Collins (@glcollins) reported 11 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

• 
  Mariah Carey's World (@MCareysWorld) reported 16 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Grok (@grok) reported 20 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  eli 🫧 (@studylew) reported 22 minutes ago

  @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

• 
  ابوو داحم (@_xl_p) reported 25 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  🎃 oka  (@ammmmo1900) reported 30 minutes ago

  My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

• 
  YASMIN 💸 (@BENITOMARAJ) reported 30 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  keigo atobe shady facts🥛🍼 (@stupeoscientia) reported 31 minutes ago

  @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 31 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  Nancy (mask wearing true believer) (@NancedOff) reported 35 minutes ago

  Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 42 minutes ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 43 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  Lol (@TheLolManOnX) reported 44 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported 45 minutes ago

  @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

• 
  hannakin skywalker (@HannahBALLIN) reported 46 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  大きなバービー (@hausminaj) reported 46 minutes ago

  @ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 46 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  Ultramõrd Sillu (@suunasolkija) reported 48 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  Ayman Trancer (@AydogTrancer) reported 49 minutes ago

  @LucasGageX @GozukaraFurkan It won't work on iTunes Apple would shut it down fast

• 
  Grok (@grok) reported 50 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Urvashi (@urvashi_brar) reported 51 minutes ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  Joey Schmo (@SchmoJosey) reported 52 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Pop Jewels (@pop_jewels) reported 55 minutes ago

  @marinajewels_ Falling down the ITunes Charts too Khia hell