iTunes status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (71%)
- Buffering (13%)
- Sign in (10%)
- Playback Issues (6%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 1 day ago |
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Playback Issues | 2 days ago |
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Errors | 5 days ago |
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Errors | 6 days ago |
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Errors | 6 days ago |
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Playback Issues | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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thvillain•ᴗ• (@Tae_Babby) reported@7seventannies Buying on iTunes is also the problem
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Erica Narofsky (@frz3rbRnotaku1) reportedProblem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.
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Leon @ RPG Haven (@rpg_haven) reportedWhy is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook
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Mariah Carey's World (@MCareysWorld) reportedAnyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey
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Afrasyab (@AfrasyabTareen) reported@halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned
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mari (@sydneybbristow) reported@brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??
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@kojfie |🥢 D-day is here 🥢 (@kojfie) reported@FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(
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Greg Collins (@glcollins) reportedMy biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.
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Daya Gyan (@DayaGyan20) reported@chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut
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RABBIT (@tad_bennett) reported@tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha
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uncle yoongi⁷ (@Yunkiminyoon) reportedfirst of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.
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dev✮ #pinkallmay (@sainntdev) reported@jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow
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Starving Artist (@blerghhh) reported@MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.
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SHANGHAI-NGAI🎀 (@ngaiii_) reported@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedThe point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?
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Stuffed Burrito Entertainment (@StuffedBurritoE) reportedOh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
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Reggie Hawkins (@ReggieHawk17270) reported@Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.
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Adam Seymour (@ASeymour1878) reported@Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw
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Simply Nyawful (@nyawful) reportedGot $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔
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大きなバービー (@hausminaj) reported@ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.
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Qrow ❤️🔥 | just escaped the Hells | ❤️🔥 (@aSinisterQrow_) reportedis anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .
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eli 🫧 (@studylew) reported@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc
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Nancy (mask wearing true believer) (@NancedOff) reportedDown to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?
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Shizuka Watanabe (@ShiWatana) reportedFirst, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:
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Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported@myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do
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Rooster83 (@Rooster832) reported@PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.
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YASMIN 💸 (@BENITOMARAJ) reportedYall are terrible for not taking alone to #1 on iTunes 😭
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Kimberly L (@VXxANDROMEDAxXV) reported@jmimies I stream him on iTunes and haven’t had issues (America)
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🏴☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported@9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone
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ابوو داحم (@_xl_p) reported@n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?