1. Home
  2. Companies
  3. iTunes
iTunes

iTunes status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 72% Errors (72%)
  • 13% Playback Issues (13%)
  • 9% Buffering (9%)
  • 6% Sign in (6%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Cambridge Errors 3 days ago
Manchester Errors 12 days ago
Vancouver Errors 23 days ago
Canton Errors 1 month ago
Chesterfield County Sign in 1 month ago
Pottsville Playback Issues 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Writer_LauraBee
    🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported

    @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

  • skiddo_18
    purners 🦇 😎 (@skiddo_18) reported

    @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

  • scythe_of_luna
    🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported

    idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

  • van_ville8
    Vannie❣️ (@van_ville8) reported

    @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

  • mariawithIuv
    𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported

    @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

  • Movies_On_Sale
    Movies (@Movies_On_Sale) reported

    The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

  • gabescoochie
    Princess Dianas ******* (@gabescoochie) reported

    @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

  • Bunyan2011
    Rick (@Bunyan2011) reported

    @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

  • JamAnna77
    Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported

    @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

  • sainntdev
    dev✮ #pinkallmay (@sainntdev) reported

    @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

  • danya__kuzmin
    Даня (@danya__kuzmin) reported

    @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

  • StickDiagrammer
    Stixu.io (@StickDiagrammer) reported

    @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

  • kingdomateez004
    🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported

    @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

  • aj_strong
    AJStrong on BlueSky (@aj_strong) reported

    So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

  • NancedOff
    Nancy (mask wearing true believer) (@NancedOff) reported

    Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

  • VXxANDROMEDAxXV
    Kimberly L (@VXxANDROMEDAxXV) reported

    @jmimies I stream him on iTunes and haven’t had issues (America)

  • ProudOfYouNicki
    PrincessDianaRemix SOTY ᴺᴹ☆メ𝟶🦄 (@ProudOfYouNicki) reported

    Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

  • sydneybbristow
    mari (@sydneybbristow) reported

    @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

  • catovitch
    Meowski Catovitch (@catovitch) reported

    In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

  • KristenB198997
    Kristen Bridges (@KristenB198997) reported

    Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

  • sserafriend
    star (@sserafriend) reported

    @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

  • Ryback78
    Thee Ryan V (@Ryback78) reported

    @AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.

  • dwaidontwait
    DWAI (@dwaidontwait) reported

    money within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane

  • ScottRRobinson
    Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported

    I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

  • grok
    Grok (@grok) reported

    @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

  • lucytard0
    .lucytard (@lucytard0) reported

    @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

  • pop_jewels
    Pop Jewels (@pop_jewels) reported

    @marinajewels_ Falling down the ITunes Charts too Khia hell

  • Yunkiminyoon
    uncle yoongi⁷ (@Yunkiminyoon) reported

    first of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.

  • PRUDENCECASEY3
    🍠P_Casey🔝 (@PRUDENCECASEY3) reported

    The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.