iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/20/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BCapewell1 Benjamin Capewell (@BCapewell1) reported

    @__FalseNine @Apple You might need to do a full restore through iTunes, it's a software issue. At least that's how we have been fixing at my work.

  • lawyerinbeta Lawyer in Beta 0.9.9 (@lawyerinbeta) reported

    Update: this works!! It’s very clunky and tedious and not at all intuitive, especially if you can’t mass-download all your files from your cloud service (ahem, Box), but it’s way better than the alternative of iTunes and its tentacles’ strangling my Win10 laptop

  • osama_abuzid Osama Abuzid (@osama_abuzid) reported

    @AppleSupport after update to ios 15.2 my iphone 11 pro battery drain so fast. I have restored the phone by iTunes but still have the issue please need to fix it.

  • Morg007 John Morgan (@Morg007) reported

    @GerardMcKeown @joshweller @aaronchild Problem with that theory is that their 2009-2011 “360 degree” stadium tour is the (or was) the biggest grossing tour of all time. The fade probably happened a few years later, when the Internet imploded in disgust due to getting a free U2 album on iTunes!

  • nbostic Nick Bostic (@nbostic) reported

    @JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.

  • Dylbert0 The guy (@Dylbert0) reported

    @nicobbq Dammit Nintendo stick your music on iTunes if you wanna take videos down. I swear if we spam them to stick their ost’s on iTunes under their social pages then we’ll eventually get them to do it

  • tuxi95k tuxi or mr leave no evidence (@tuxi95k) reported

    @jittbobe you need to use alt server, you need itunes and icloud (not the windows versions) make sure that unc0ver is on update 7.0.2

  • NightAndRainHao ot13 :) (@NightAndRainHao) reported

    @DEV1LBUNNY I WISH NIGHT AND RAIN AND FALLING DOWN WERE ON ITUNES BRO

  • Son_O_Scotland Alan J Kilpatrick 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 (@Son_O_Scotland) reported

    So mad right now, pending fix by the customer service team at @UniversalPics but my digital copy for No Time To Die is iTunes only! Was bought for me but I don't scour the entire label to check that!!

  • thecentralclub_ The Central Club (@thecentralclub_) reported

    @DanielleBetty1 @Spotify Hia Dan, just to let you know we’ve had an issue with uploading to Spotify and iTunes the last two episode and tonight is the Christmas special with 8+ guests,laugh,love and also tears you don’t want to miss this one if you’ve followed the journey, on YT2nyt

  • connorsnate chuck connors (@connorsnate) reported

    @RBReich You do in fact sound like a broken record. Records are as obsolete as you. Open an iTunes account

  • moagirlkisser sans / frankie 击 (@moagirlkisser) reported

    bought stomachaches on itunes now i can be gay even when i don’t have service

  • thecentralclub_ The Central Club (@thecentralclub_) reported

    @DanielleBetty1 @Spotify Hia Dan, just to let you know we’ve had an issue with uploading to Spotify and iTunes the last two episode and tonight is the Christmas special with 8+ guests,laugh,love and also tears you don’t want to miss this one if you’ve followed the journey, on YT2nyt

  • margosic8 Mad Max (@margosic8) reported

    @ldroadie Hey Bill, Can you logout from your iTunes acct., do a soft restart, then login to your iTunes acct?

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's ya boy, $kaytr Boi, layin' down some bars on his new track, Bring da Money $$$. Get it now on iTunes.

  • nbostic Nick Bostic (@nbostic) reported

    @JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.

  • chazharris Chaz Harris (@chazharris) reported

    @AliceTawhai @finlay_txt Available on iTunes I suspect and other OnDemand services. The NZ Film OnDemand rental service might have it on there as well.

  • shibagrem totodile fanboy - 2% (@shibagrem) reported

    @TitanPlakInside its not working because i cant sign into that either since the apple id associated with this device isnt mine i cant even really get it into recovery mode properly without itunes telling me theres an error

  • starshxne A Proud Member Of Delta SkyMiles™ (@starshxne) reported

    am i crazy if i think itunes might be a better name for a music service than Apple Music it’s got some flair to it

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering ya boy, Genius King, layin' down some bars on his new album, Light of Knowledge. Listen to it now on iTunes.

  • realCS_gaming CS Gaming (@realCS_gaming) reported

    @altstoreio When trying to install I am getting an invalid anisette error which says close iCloud and iTunes but none are open. Have seen people saying go to c:\ProgramData\Apple but I don’t have a folder called ProgramData. What do I do?

  • WhurCraigAt Craig Winnington (@WhurCraigAt) reported

    @Mt_KiliBenjaro Too late. Went down an iTunes rabbit hole already. He has a lot of potential fr.

  • MitchellAdam9 Mitchell Adam (@MitchellAdam9) reported

    @pasta_wheat @BillConiglio @MikeJMika Yes that is true, but it’s also true that once a movie or show is available on a steaming service or iTunes ect the movie can be more easily copied and put on pirated streaming services.

  • nbostic Nick Bostic (@nbostic) reported

    @JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.

  • TimIsOutside Tim is Outside (@TimIsOutside) reported

    @yegsheens Let me know if you find them cheap online, have enough on iTunes that I’m considering just continuing that, but… pricey. Thinking a temporary subscription to a streaming service might be the way to go, one of them must have all of them.

  • B_Ri Arte (@B_Ri) reported

    Is Apple Music or iTunes on desktop not working for anyone else either?

  • Carlosthehuman1 Carlos Ramirez (@Carlosthehuman1) reported

    @Oniiifans Well try factory reset but through itunes. I've seen that problem. I just turned their phone off and back on

  • Nicky1thedon 5.5% ALC/VOL (@Nicky1thedon) reported

    @Gazza467_ Groote when are you guys fixing the digital platform issue to be specific on iTunes

  • PrincessEmmy_01 Princess Emmy (@PrincessEmmy_01) reported

    @iTunes I’m having an issue with my iTunes on my computer. I’m trying to purchase music and I’m typing in the right password. I tried everything from restarting my computer to uninstalling and reinstalling the program but nothing. And yes my computer is connected to the internet

  • nbostic Nick Bostic (@nbostic) reported

    @JesseBWendel @AppleSupport The best fix would be to migrate my iTunes purchases to my iCloud account, but that’s not an option so I’ve been wasting countless hours doing manual data transfers in my limited free time for the last YEAR since AppleOne came out broken.