iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (38%)

    Errors (38%)

  2. Sign in (38%)

    Sign in (38%)

  3. Buffering (13%)

    Buffering (13%)

  4. Playback Issues (13%)

    Playback Issues (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew Bedford Sign in
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • hoaxcardigan Ge*rge (@hoaxcardigan) reported

    champagne problems (#168) & no body no crime (#200) have re entered the top 200 of itunes UK.

  • Ehkunlion Tosin🇳🇬🇸🇳#ENDSARS💪 (@Ehkunlion) reported from Kaduna, Kaduna State

    @FBN_help hello please I have some questions I have misplaced my ATM for a while now and I want a new one.. but majooor issues is would I be able to transact in dollars asin pay for my iTunes and iPhone bills?

  • unavko (@unavko) reported

    @infektdubstep u r in  ecosystem, so ALAC is ur way for iTunes etc. there r some diffs in sampling rate and bit quality which someone can consider as -, but its havin metadata option, its playable by nxs2 & 3000s too, so i think theres no problem for gettin it

  • jeremytalcott Jeremy Talcott (@jeremytalcott) reported

    Man, of all the mysteries to which I desire answers... “why does Spaced Invaders cost $17.99 on iTunes” is WAY up there. Meet me in my impulse-buy range, terrible films that hold nostalgic value for me!

  • JudySiglin Judy Siglin (@JudySiglin) reported

    @cbsaahelp I canceled my all access account after cbsbigbrotherallstars ended. You continued to bill and draw from my iTunes account and now the account is down to $2 and I’m getting notices. Help! How do I get a refund?

  • IAmSmiler Lola (@IAmSmiler) reported

    @musictowatchsel Where were you when Plastic Hearts became the most female album to have the most #1's on Apple music, iTunes and billboard? Rare didn't outstream or didn't outsell, PH has now outsold Rare, and we count overall *** Google search: Rare ERROR 404 This page could not be found 🙁

  • jacktpowis jack (@jacktpowis) reported

    My heart is broken.💔 I’m in the studio working on something special after today’s assault on democracy. But for now please stream Sorry not Sorry on iTunes!! #sorrynotsorry

  • simonloverules Simon Love (@simonloverules) reported

    After a day of crying and reading and downloading multiple old versions of iTunes, I’ve finally got one that’s compatible with my new old brick iPod. Now my only problem is it doesn’t allow me to pause or turn the volume up and down from the little thing on the earphones

  • lindafanlover ✰❛lindafanlover⁷ ❈ ⁵ ; ❀❜ (@lindafanlover) reported

    @IDOLisBTSVT The problem is I never use ITunes. I use Spotify though.

  • RambleScribe 🦖🦕Maas🔭🛰️ (@RambleScribe) reported

    Well, this day has culminated in something that I absolutely dread... Attempting to recover my iTunes password so I can actually use their service. It's easier to buy a gun in Britain, I swear. Frack.

  • stayawaybroh Stayawaybroh (@stayawaybroh) reported

    @ansiosodeberas @lookupatcamila Camila gets hated constantly for that they jealous witches are always insulting her cause jealousy even bought and stream other people music to prevent her to get 1 in Billboard itunes chart the petty as f and are constantly praising the others putting her down

  • Sivation Sivation (@Sivation) reported

    @Frngtstc The problem is I can't even imagine anything which would help - even impossible things. Partly this is down to how my mind works anyway, segmenting fantasy & reality. Today I'm listening to what I always do - my entire itunes library on shuffle!

  • rosenz Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • Gibsonsbabe Celina ❤️ (@Gibsonsbabe) reported

    @sonnyDrobertson You can do it by accessing your phone and icloud through iTunes , you need to plug into laptop and do the button thing, but if you finger Touch ID you’ll need to send it off if you don’t know how to fix it yourself if screen broken cause the touch pad is built into phone and if

  • HatTipNick Nick Lincoln (@HatTipNick) reported

    @dontdelay My first and last interaction with Apple. iTunes - terrible!

  • LetsGoToTheMov7 Caz (@LetsGoToTheMov7) reported

    I hit my 10 year service at work last year and you get £100 worth of vouchers. You bet I asked for iTunes to buy all the films 🙌🏻🥰

  • uniqlofleece tyrese maxey stan 𐂀 (@uniqlofleece) reported

    Like i have strongly considered switching to spotify because of how terrible the iTunes app is

  • Francis_NYC Francis (@Francis_NYC) reported

    @HOT97 @JamaalBowmanNY @EBROINTHEAM I heart radio via itunes (computer) , i tried to google streams too n it keeps saying error but i was just listening like at 7AM

  • GuardianArisha Kirvee @ ZOOL and TouHaru brainrot (@GuardianArisha) reported

    @NiGHTDYE_ Maybe? IDK I don't use Apple products ever so I frankly don't know how they work. I know that you can only buy stones on Apple if you buy Japanese iTunes gift cards, but Android doesn't have that problem. Google automatically converts currency and lets you buy directly.

  • passopla Simunye (@passopla) reported

    Spotify or any streaming service cannot replace my original iTunes library on my windows laptop Where manually I downloaded And added all the album covers

  • dammitroxanne Roxanne Carol (@dammitroxanne) reported

    How do I tell my iPhone that I literally never want to listen to that godforsaken U2 album that they shoved down my throat via iTunes?

  • voguesite 💮 (@voguesite) reported

    baekhyun charts does nothing but causing us trouble on this mf app focus of getting that ******* 70 #1 on itunes instead of mentioning other artists nobody gives a **** in updates that should be only about baekhyun

  • taymilizer13 𝓐𝓷𝓷𝓮 𝓜𝓸𝓼𝓼 💫 (@taymilizer13) reported

    @womaraj @WinstonNuo It has good streams on Spotify and Apple Music but terrible streams on YT and not even top 40 on ITunes.

  • seokminsadlibs "Seventeen, the Stage Master" (@seokminsadlibs) reported

    Didn't know asking the us carats to buy the song on itunes to make it rechart was gonna be a big issue lmao

  • RambleScribe 🦖🦕Maas🔭🛰️ (@RambleScribe) reported

    @MM3RITTER Heh, I couldn't do it. Customer service is non-existent with them, and in order to reload the account I need to either receive a code on a device with iTunes (I have no such thing) or receive it via a phone I have not had for years. Screw it, I just made a new one.

  • Ioverbf errie (@Ioverbf) reported

    @carv1ngs some itunes when things happen I do take a break as it’s can get really negative which can impact my brain in bad ways but I never try to outright ignore the problem especially one of this caliber it does need to be worried about and you do need to try to help

  • mattisevermean M (@mattisevermean) reported

    @nickmira Plug the phone in. Launch iTunes. Go to the iPhone icon. Go to Apps. Scroll down to file sharing and click whatever app you need to get files off of. Drag to the folder you want them in.

  • jalifax Jakob Henner (@jalifax) reported

    @Heilemann How’s your HomePod these days? I’m only allowed to stream my iTunes Match library, not Apple Music. I know… bigger problems in the world (literally)

  • LMxPhilippines LM PH 🇵🇭 🏳️‍🌈 | BUY SWEET MELODY (@LMxPhilippines) reported

    @jadesfreak1 I did it by opening itunes, then under the Accounts tab > Sign in > Create new Apple ID > use diff email > then just verify the account, add a preferred payment method then ur good to go

  • BrianMetolius Brian Metolius (@BrianMetolius) reported

    @TheDanPurcell @DistroKid This is the biggest problem with Distrokid. I think it’s because the link for Apple music and iTunes are the same.