iTunes

Is iTunes down?

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 09/15/2025 13:55

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Playback Issues (33%)

    Playback Issues (33%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • btsstreamteamin BTS STREAM TEAM🇮🇳💙 (@btsstreamteamin) reported

    We are slowly moving down on itunes 😫 Pleas keep buying if you haven’t already !!

  • takhsiru 高橋はるか Haruka T. (@takhsiru) reported

    Hmm... MP3 files, iTunes and iPod Nano I'm certainly dating myself on what era this was from. Well, to narrow it down, I'd say that I was listening to what I believe was an EGOIST song? Not sure which exactly, but it had German phrases in the lyrics.

  • SkeeterSkier SKEETER SKIER (@SkeeterSkier) reported

    @SpotifyCares Why in the world did you take away the ADD PLAYLIST TO HOMESCREEN on your Android platform? I subscribed to Spotify BECAUSE you had this feature, and my old streaming service didn't. If this feature isn't restored, I'll cancel my service and use iTunes. #idiotic

  • NerdGirlGasm IF YOU HAVEN'T NOTICED ALREADY, 2022 SUCKS 😥 (@NerdGirlGasm) reported

    Nothing like forgetting your old login for your iMac from 2000 something and having to spend 2 HOURS trying to get it to factory reset because you don't have an apple keyboard and the only extra one you have doesn't have a working Windows button...all to deauthorize iTunes on it.

  • reynald_k133 Reynald K (@reynald_k133) reported

    @onetwothreefall Wait, uh... do you mean you wanna buy a song or use the streaming service? If you wanna buy a song, you could go through the iTunes store, however,  have shifted away from it, so there's lots of cons buying it rather than using the  Music streaming service

  • ProfessorApple عبدالعزيز الوهيبي (@ProfessorApple) reported

    @Apple @AppleSupport @tim_cook Today I bought 10 US iTunes dollars in order to pay the Snapchat Plus service subscription. After a person’s operation, an automatic balance was deducted.

  • seanolive Dr. Sean Olive (@seanolive) reported

    @Oz_Rob_OG @roonlabs An engineer at Logitech sent me a speaker device he designed that worked with the Media Server ~12 years ago; found it in my office cupboards a few days ago as we are moving our offices. Never tried the Logitech server as I was streaming iTunes/files using AirPort Express.

  • GSLeticiaM GSLeticiaM (@GSLeticiaM) reported

    @LadyNuala @smeraldo_nz Normally i just do spotify bc i didnt think the ones on my phone counted since i dont have AM. but i always have trouble downloading albums purchased on us bts store so ended up buying another copy on itunes too while i was at work

  • harrowynn harroWynn 🔜 Countdown NYE (@harrowynn) reported

    @Inzo_Music It’s crazy how different in quality the music sounds on Spotify vs when I play something from iTunes. It’s quieter and not as full as in itunes. Thought it was just my phone or Spotify settings. Looks like it’s a common issue

  • Philip82950820 Philip (@Philip82950820) reported

    In the future theyre gonna offer a service to access the playlist you had on your first ipod on the itunes account you long forgot the password to that had fraz ferdinand take me out on it

  • HolaPAPIT0 HolaPapito (@HolaPAPIT0) reported

    @calscruby Can I paypal/zelle you/someone for the album? iTunes giving me "Unexpected error" when trying to purchase!

  • 202kid Big T Da Outli3r (@202kid) reported

    @iTunes can you please direct me to a person for customer service.

  • StillNotDC TurboShot Cialis (@StillNotDC) reported

    I’m considering getting a streaming service. Been using iTunes this whole time lol. What should I go with?

  • purrrcell 👽Alex (NOT ALICE)👽 (@purrrcell) reported

    @morguemuffin it's automatically taken down on Spotify, is it not the same for itunes? Or did you upload it locally? I guess I could do that, too.

  • _seikimatsu 世紀末 (@_seikimatsu) reported

    *confirmed to only be an issue on my japanese itunes account

  • stiricide Polkageist, Esq; stiricide@mastodon.lol (@stiricide) reported

    @Migraine_Duck My ipod nano doing a significant amount of heavy lifting despite having a broken screen and stuck in shuffle mode since 2006 and me not having itunes or able to update its data since 2008.

  • bpreciousx_ 𝓛 (@bpreciousx_) reported

    @magicshopjk7 AND THEY SAID SONGS.. PV IS A PRE RELEASE SINGLE WHICH IS CONSIDERED AS A SONG..SHUT DOWN DIDNT BUT PV DID...BORN PINK AND PV BOTH CHARTED AT #1 ON US ITUNES.. U are the airhead one here not us.

  • OceansInletsGtr Gassius°Clay (@OceansInletsGtr) reported

    @_denisesalcedo Some things are nice, but I switched back after a year. Wanted to give it a good try, but it's way too restrictive for me. Biggest issue is itunes. It's tied to everything & I hate it. + Apple's "gotta have a special iPhone version of everything/can't just have normal ****" M.O.

  • wonders_bts STREAM MV🔪 (@wonders_bts) reported

    @MeLovingMyself1 I am stuck with Spotify & yt premium myself Nothing works for AM for me,not with phone,not with pc My card has some issues ig but i got everything cleared from bank too After i gave away my account to my mutual who made itunes purchase i left it as it is I hope u get guidance

  • ohlookitsjerry1 ohlookitsjerry (@ohlookitsjerry1) reported

    @GetScarlet it said re-run icloud or itunes i did still didnt work. i ran scarletcloud as an error and still didnt work

  • studiowilson Stuart Wilson (@studiowilson) reported

    I love Missy Elliott. 1. She’s the greatest rapper of all time 2. I don’t have to worry when I log onto Twitter that she’s done something terrible. 3 You can still buy “Work It” for like a dollar on iTunes

  • KernowChris Christopher Rowe (@KernowChris) reported

    @AppleSupport Trying to use iTunes on a new Windows11 PC - When I play a film I get audio but no video. What's the issue please?

  • indigopurpleot7 INDIGO⁷⟬⟭ⒷⓉⓈ⟭⟬ (@indigopurpleot7) reported

    @glossyoon__ @Sceneytae I think it's a problem from YouTube tho, cause we were doing so good in charts and itunes? Like YouTube literally deleted 100k Infront of my eyes yesterday

  • theonemonroe htrmonroe (@theonemonroe) reported

    @AstronautDown I'm not sure if this is intentional or not, but I think there's a similar issue with the iTunes release of Who Can Fathom the Soundless Depths? There's a missing stem, or something, I don't know the terminology, just what my ears tell me

  • _____DEEEJ "demarco" (@_____DEEEJ) reported

    Imma have to go into itunes and respectfully remove mustafa off of walk em down

  • ranmayatorres Eduardo Ramirez (@ranmayatorres) reported

    @Jayecane The bad thing is that I don't have a cell phone and my iPhone is broken and I can't download iTunes :(

  • iamDivitiae Tẹjúmọ́lá (@iamDivitiae) reported

    I don port to Spotify because of billing issues.. I will miss iTunes 😫😫😫

  • niniflowerlov1 indigo Rm💃🏼🌹🌺🌸🌺🦅 (@niniflowerlov1) reported

    @sweetlilseven @zuzudailyy @yoongisgunner I can't buy cause I don't have itunes and it's really frustrating like hell have tried using my master card it's not working on iphone😭😭

  • WhatSantanaSays 🅢🅐🅝🅣🅐🅝🅐 (@WhatSantanaSays) reported

    @nicksawaboy Will never get over the fact that it was featured so prominently in For The Record, and yet it was only available on iTunes in certain parts of Europe 💀 Trouble, too, for that matter…

  • redkanine Henry Murphy (@redkanine) reported

    @elonmusk Why do you keep coming up on my feed? I don’t follow you. Good lord. And ppl gripes about U2’s album release in their iTunes. Imagine that mine every 5 min. I had no problem with buying Twitter. Now, it’s like, oh. Yeah, this dude sucks.