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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (42%)
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Buffering (33%)
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Sign in (17%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Errors | |
 Dillon |
Buffering | |
| Kansas City |
Errors | |
| Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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GhostlikeAgain
(@GhostlikeAgain) reported
@ProudElephantUS I wouldn't be happy about it cause my music is on iTunes, but if Apple dropped Twit,.... yes... I would. @elonmusk is doing a GREAT service to the country (and world!) by breaking the chains (I hear Dokken) of censorship.
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Trainermix
(@Trainermix11) reported
@CollinRugg I have owned apple iPhones and purchased from iTunes solely for the past 15 or so years. What and eye opener back when they took Parler down, now this… I’m so sick of the activism in business. I would buy a Tesla phone, ditch Apple, Verizon and Comcast etc.
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David Weiskopf
(@daveregrets) reported
@TheAlfredoWay @BlameTheWhales Is there a guide or anything you can point me to? I feel like maybe I tried wiping it once and ran into issues like it needing an install disk or something. It still is constantly trying to like re-index iTunes or something and demands to update programs I don't have.
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Akame-Chan
(@akameee_chan) reported
@AmreliaRuhez I don’t think they can remove the charging phone, you need it to restore the phone with iTunes, for the buttons idk how they want to do that how are you supposed to make a hard reset when the buttons doesn’t work because of an software issue
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SA
(@phinsxiii) reported
Dear @Apple, You have broken the iTunes store in regards to ringtones. Your iPhone will not download previously purchased Tones on new phones. I will be requesting all of my money spent on ringtines back and will no longer purchase anything from your broken iTunes store.
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notagenius
(@aileeni365) reported
Regret not buying Blacklisted from iTunes at the time, now it's down. I get LOVE.
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G. Carrión Jr.
(@gicalin) reported
@SoundtrackMemes Apple no longer wants you to have your own library. Not even purchased on iTunes. They prefer that you subscribe to Apple Music. Even those of us who are subscribed to ‘iTunes Match’ notice how the service no longer works as well as it did a few years ago.
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John is a latte sipping bogan.
(@Latte_Bogan) reported
@AppleTVPlus How come I have to download iTunes before I can unsubscribe from your TV service. Apple is a virus.
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Scarlet
(@GetScarlet) reported
@UFO00511260 I don't remember that error exactly, but I think it means adi corruption Delete all files in this folder then close and reopen iTunes C:\ProgramData\Apple Computer\\iTunes\adi
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Joris de Gruyter
(@jorisdg) reported
I switched from Spotify to iTunes quite a while back. After months of trying, I think I'm ready to switch back. iTunes it just TERRIBLE on all OS/devices. How a company like Apple, supposedly focused on user experience, can bring out apps that are so unusable is beyond me. Shame.
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tihmstar
(@tihmstar) reported
faceID 0 interaction authentication is terrible! I accidentally clicked a link in an email, appstore poped up, faceID auth poped up and immediately redeemed an iTunes giftcard to my account without any confirmation prompts Guess no giftig of appstore cards then -.-“
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Angeleena
(@AngeleenaMarie) reported
@mindylynn_NFfan @tinkerella66 @Spotify I heard from a few fans that the songs Aaron released while he was alive were taken down and not showing up on playlists anymore. I use Apple Music and they’re still there, but I bought them on iTunes just in case they get removed too. Sony is being a lil ****** by removing those
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SUB ENCODER
(@SUBENCODER) reported
If you're doing a URL set for a live-streaming format and the visuals are just a glorified iTunes visualizer that's like the most insanely boring thing in the world. I wanna see you djing in your kitchen or movie clips or something you made. Not colorful lines moving up and down.
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TheMovieNerd
(@leemour84) reported
@ChrisHewitt This happened to me years ago which all I got was can't do anything about it, which made me quit iTunes altogether. Spotify only grey out ones that are to do with licence issues but that shouldn't be the case with Apple right?
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🍦 Politan cutie 🍦
(@LivingNeedler) reported
Since I’m not working and I messed up my hand. I may need to sell my collection of nudes and stuff for iTunes money.
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𝚂𝚑𝚘𝚌𝚔 𝙹𝚊𝚌𝚚𝚞𝚎𝚜 𝙳𝚎𝚖𝚢
(@EmmaTolkin) reported
@ItsTheBrandi Desktop, mobile or both? I can’t remember which I tried but I feel like I ran into the issue of it not letting me add music that wasn’t purchased in my iTunes library specifically. Granted that was forever ago, I’ll give it a shot!
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Mika﹠🌙 Taki
(@MikaxTaki) reported
@takitonins @_ttakiss just because you dont bring any member down doesnt make you a solo stan lol anyway stream the MV, spotify, buy on itunes and buy the actual albums. <3 that way maybe you dont have to be a solo stan after all.
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Gother
(@Gotherqw) reported
@AppleSupport Hey Apple support I restored my iPhone with a backup from iTunes that had my previous deleted apple account now I can’t remove that account from my phone I need help how to remove it along with its find my iphone and stop all these errors
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CCG ALTON
(@CCGAlton) reported
@AppleMusic my boys album is still not on iTunes or Apple Music what’s the issue here?
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iyosias' husband
(@biitchy_ariana) reported
@LanaisLi @h_alimaaa selling = buying a specific record/single. ex: buying a song on itunes or an album from target streaming = paying a subscription service to have access to unlimited songs and stream them on demand at anytime. ex: spotify
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Gother
(@Gotherqw) reported
@AppleSupport @AppleSupport Hey Apple support I restored my iPhone with a backup from iTunes that had my previous deleted apple account now I can’t remove that account from my phone I need help how to remove it along with its find my iphone and stop all these errors
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Marco_rene
(@Marco_Rene) reported
@iTunes There's a problem with you¡?
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Babu Kaur
(@BabuKaur55) reported
@highwaytohell78 That’s ridiculous of Facebook Matthew. We’ve got that album on iTunes. There’s absolutely nothing wrong with it. I’d be annoyed too 😠 I’ve seen it in the window of Vinyl shops down here
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YGH
(@yunggohards) reported
from
Paradise, Nevada
@eralomusic Only way to roll when you want to have like 30k songs available at once tho. I use iTunes playlists that load in serato to help break it down into chunks tho too
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Jason Burack
(@JasonEBurack) reported
@thtlibertychick 50k subscribers on YouTube, almost 10 million total views. Used to do 500k views per month on YouTube and over 100k iTunes downloads per month. I didn't make a cent in 7 years from iTunes and YouTube pays little too. Most people won't pay for any product or service
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Darkoss
(@downsmil) reported
@Bubblebathgirl @elonmusk @Liz_Wheeler Have nothing but issues with itunes. Bizarre program is so intertwined with their Apple store, it does bizarre things to my music that I own.
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Ghost Feet ن AKA Iron Lady
(@Just_Here_4Food) reported
@elonmusk @Liz_Wheeler As long as I can keep my iTunes library on the new phone, I’m SO IN. Actually, if just use this as a iPod, no problem so PROBLEM SOLVED.
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K. Sales
(@KMsales15) reported
@jenniferRsmart Says he has a really old Macbook in his storage which should still have old login info stored on itunes, already has new iphone, gonna head up to L.A early tomorrow morning and retrieve it, upload the old login into the new phone then BOOM he's back growing his accounts again!!
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mynameisblueskye Âû
(@cosmicblueautie) reported
@RellSwp @SkJackson18 Ain't that the problem, though? Major labels might count streams, but they want hard sales to make that money back. That's why I put zero bank on streaming numbers. If not enough people are spending actual dollars for one mp3 on iTunes, then what's up?
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The Last Californian
(@CalifornianLast) reported
@CollinRugg Yes, but I'm worried about losing the many thousands$ already spent on the iTunes store. In order not to be silenced, and to avoid Apple's privacy issues (see hundreds of Irish employees fired for violating users' privacy), I'd still consider it.