iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/14/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • WhensItStreamin When's It On Streaming? (@WhensItStreamin) reported

    @jarmon425j My account is only focused on streaming service release dates (Netflix, Disney+, HBO Max, etc.). I don’t track online rental dates like iTunes or Vudu, but I imagine those could be in just a few weeks.

  • technologyhack0 ethical technologies supports center (@technologyhack0) reported

    @dreamraynemusic @instagram For all country unlocking services for iphones and Samsung unlocking service Remotely Root unlock Deactivated iphone Unavailable iphone Stuck on hello Connect to itunes Lost mode/blacklisted Reported plist method unlocking UNLOCKING Software tool

  • SteveCarlsonSF Steve Carlson (@SteveCarlsonSF) reported

    @slicknet I sync some music off iTunes/Music to my phone no problem, mostly stuff I've downloaded or ripped in the past. So it certainly should work, curious if your setup is somehow unique

  • Vystafy Vystafy (@Vystafy) reported

    @DasukiKen I have no clue ive had the same problem, had to put it in recovery mode open itunes on pc have it connected with cable and could restore from there. I hope urs will get fixed soon

  • TWICE_NMIXX 🌙 Moonlight Sunrise ☀️ (@TWICE_NMIXX) reported

    is US itunes broken or something?

  • suzidao Wedge Salad Antilles (@suzidao) reported

    @timeforsnax I went on an absolute bender a few years ago and made like 100 ringtones because I hated all the default options. idk if iTunes is still around but I think you should still be able to import m4r files into it and have them register as ringtones. if anything's broken let me know

  • Pommster76 Phil C (@Pommster76) reported

    @xFaeryPrincessx @14JJ_Candy It's not an issue I know exists! Apparently you can use the photos app in Windows to do an import from iPhone (not browsing in file explorer), but you need to disable iCloud photos. You'll also need iTunes installed on your PC.

  • Jay_Leedy Jay Leedy (@Jay_Leedy) reported

    @downhounder @AppleTV Mine is down on GoogleTV and no AppleTV+ content on iOS app, only library of previously purchased iTunes content

  • NEOTROPE NEOTROPE (@NEOTROPE) reported

    Ah, itunes store and subscriptions are down as of 5pm pst on appletv. @AppleTVPlus

  • virzanistudios virzanistudios (@virzanistudios) reported

    @Mindom @TyCardon Well DW needs YT to function at the $$$ they are pulling in. We never monetized YT, then one day, ads, YT just starting running due to change in service agreement, on content we did not want monetized at all. Then copyright claims on Apple iTunes samples. We said "ok, enough".

  • rolanberrypie ✧ M'aya マヤ|海外ナイト ✧ (@rolanberrypie) reported

    Did I ever mention that identity proofing could help prevent theft through prepaid cards too? Easy example: 1. Region lock Google Play and Apple iTunes cards sold in SG so they can only be redeemed by Singaporeans 2. Singpass login required to redeem the card 3. Scam go bye bye

  • Ekhlasmohammed0 lots:) (@Ekhlasmohammed0) reported

    @JMinARABIC1 Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • mrsbalvin layne balvin (@mrsbalvin) reported

    @beyoncepress @MTV I remember when it dropped and people like tweeting they thought someone leaked something and i rushed to itunes to buy that **** before it could be taken down and then listening to it and giiiiiiiiirrrlllll

  • jeongsatzu ☾☾ (@jeongsatzu) reported

    I can't seem to purchase the song on iTunes yet, and Spotify can't seem to play it either 🙄 anyone having the same problems?? #핫하고달달해_트와이스의_문라썬라 #TWICE_OurMoonlightandSunrise #MOONLIGHTSUNRISE @JYPETWICE

  • ARamblin_Man The BiPolar Guide (@ARamblin_Man) reported

    Can anyone tell me why (@itunes @iphone @apple) iTunes will not Fking play when there isn’t an internet connection. I pay big bucks deluxe for a service I’m not receiving. I download hundreds of tunes… but they won’t f-ing play without an internet connection. Someone please help

  • sinclairinat0r Jeremy Sinclair #ฺNET (@sinclairinat0r) reported

    Also, 0xC1900101-0x30017 errors are weird. The last time I infinitely dealt with rollbacks due to bugchecks while attempting to upgrade from 25252, removing iTunes made it work. This time, I could finally upgrade from 25272 after uninstalling Windows Subsystem for Android O_o.

  • apollolix sa (@apollolix) reported

    ms back down to 17 on itunes aus..

  • kwpledger_ Kevin W. Pledger (@kwpledger_) reported

    [The songs Apple Music plays are the ones that downloaded to the phone when iTunes synced and not a streaming service.]

  • namosabestgirl MOONLIGHT SUNRISE | 20 JAN (@namosabestgirl) reported

    @Twice_Once2019 @TWICEDATA_ there’s pretty much no way you can buy the song wrong on iTunes, as it sits as a single by itself and as soon as you press purchase, it counts for the chart. There may be some data transmitting errors.

  • pradverse Prady Tripathi 🔆 (@pradverse) reported

    @333wh0r3core Login to iTunes using your Mac and you will know what you have to do .

  • ThaTruAndLiving Kid With the Golden Arms (@ThaTruAndLiving) reported

    @noreaga @TragedyKhaddafi why don’t y’all have “Calm down” on iTunes ??? We (I) need that beloveds

  • LawyerBuchanan Dennis Buchanan (@LawyerBuchanan) reported

    A few general tips: (1) If a caller tells you not to tell anyone about the issue they're calling you about, there's a roughly 100% chance they aren't legit. (2) No serious organization - especially CRA - takes payment in itunes (or other gift) card numbers.

  • MartinGamage MartinGamage (@MartinGamage) reported

    Disappointing support from @itunes. Had a hard drive failure, transferred everything to a new drive. Now locked out of 250-odd songs as they're under an old ID that I can't unlock. And after long conversations iTunes can do nothing. £200 down the drain.

  • linabella linabella (@linabella) reported

    Corporate branding of everyday words as product names, like the Apple geniuses who rebranded iPhoto"Photos" & iTunes "Music:" annoying as hell. Got an issue with a playlist on your iPhone? Try searching for "Music playlist" and see what comes up. #marketingtips

  • SanaArmy7_3 some♥️ (@SanaArmy7_3) reported

    @JMinARABIC1 @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.

  • tzuprintcake2 tzolo (@tzuprintcake2) reported

    @chaeyo0stan @adorablechou ok so first Open the iTunes Store app Go to the bottom of the screen and tap Music. Type Moonlight SUNRISE and find price next to the song and buy it. You have to sign in with your Apple ID and password to complete the purchase tho

  • palpatine4usa Emperor Palpatine (@palpatine4usa) reported

    @mstkiii @IvanArnerich Apple TV+ is a subscription service that offers original tv shows and movies. However Apple TV+ loves in the greater Apple TV app that has the old iTunes Store in it so you can rent or buy tv shows and movies separate from the Apple TV+ service.

  • grungysweater noah | sold out (@grungysweater) reported

    There's a big problem if streaming services go belly up - we expect music to be free now Free music is the whole reason that Spotify exists in the first place Even a premium monthly subscription (access to every song available) is the same as downloading 8 songs from iTunes

  • ipdojo ipdojo (@ipdojo) reported

    @twice_mixx @Jihyo_OT9_RAJ You can just download iTunes app and login

  • g_IANnettino ian🤌🏻🇮🇹 (@g_IANnettino) reported

    i’ve never had more problems trying to do something than getting itunes to launch on my computer