iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (44%)
• Audio Quality (22%)
• Sign in (22%)
• Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Swindon	Errors	5 days ago
Derby	Sign in	10 days ago
Derby	Sign in	11 days ago
Guayaquil	Audio Quality	17 days ago
Kolkata	Audio Quality	21 days ago
Montréal	Playback Issues	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  college hill || rachel adjogah (@thecollegehill) reported 2 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  thvillain•ᴗ• (@Tae_Babby) reported 4 minutes ago

  @7seventannies Buying on iTunes is also the problem

• 
  Ultramõrd Sillu (@suunasolkija) reported 6 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  Simply Nyawful (@nyawful) reported 6 minutes ago

  Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

• 
  Homeless (@homelesst9) reported 9 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported 13 minutes ago

  waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 13 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  Meowski Catovitch (@catovitch) reported 14 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  Rooster83 (@Rooster832) reported 14 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 15 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  American Country Music Chatter (@ACMC_Country) reported 16 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  coach ‘burt (@HeIsMyCaptain) reported 20 minutes ago

  Recognize my iPhone or there will be problems @iTunes

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 21 minutes ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 22 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  Grok (@grok) reported 26 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  Rado (@radoistaken) reported 27 minutes ago

  @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

• 
  Qrow ❤️‍🔥 | just escaped the Hells | ❤️‍🔥 (@aSinisterQrow_) reported 29 minutes ago

  is anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .

• 
  ابوو داحم (@_xl_p) reported 30 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 39 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported 41 minutes ago

  They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

• 
  Adam Seymour (@ASeymour1878) reported 42 minutes ago

  @Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw

• 
  Barbie Dreams (@HarajukuDreams) reported 43 minutes ago

  @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

• 
  madrigal (@madriga23955939) reported 50 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Grok (@grok) reported 52 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Leon @ RPG Haven (@rpg_haven) reported 53 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  chrissyx (@AplIntelligence) reported 53 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 54 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 55 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 55 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  Greg Collins (@glcollins) reported 59 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.