iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Playback Issues (12%)
• Buffering (9%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	6 days ago
Cambridge	Errors	11 days ago
Manchester	Errors	19 days ago
Vancouver	Errors	1 month ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫marimo💫 (@marimo_tea123) reported 21 seconds ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  Christopher Price (@chrisprice) reported 1 minute ago

  Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 6 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 10 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  Ultramõrd Sillu (@suunasolkija) reported 10 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  madrigal (@madriga23955939) reported 14 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  Rado (@radoistaken) reported 15 minutes ago

  @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 18 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 21 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  mari (@sydneybbristow) reported 22 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  .lucytard (@lucytard0) reported 26 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  John Ward (@jwflame) reported 27 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  Cranky Cold War Vet (@Bhess) reported 31 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  Rick Adams (@riadams1) reported 33 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  thvillain•ᴗ• (@Tae_Babby) reported 34 minutes ago

  @7seventannies Buying on iTunes is also the problem

• 
  Tech Deals (@TechDeals_16) reported 35 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 35 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 39 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  Urvashi (@urvashi_brar) reported 42 minutes ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  Carson Reed (@cinemamotionss) reported 42 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Даня (@danya__kuzmin) reported 44 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 44 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  Reggie Hawkins (@ReggieHawk17270) reported 50 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 51 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  dev✮ #pinkallmay (@sainntdev) reported 55 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 55 minutes ago

  I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

• 
  saff 🍋 (@joongftw) reported 57 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  purners 🦇 😎 (@skiddo_18) reported 58 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 59 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 60 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….