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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes problems in the last 24 hours

The following chart shows the number of reports that we have received about iTunes by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iTunes Outage Chart 10/03/2022 20:35

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Most Reported Problems:

  • Errors 43.90% Errors
  • Sign in 39.02% Sign in
  • Buffering 7.32% Buffering
  • Audio Quality 4.88% Audio Quality
  • Playback Issues 4.88% Playback Issues

iTunes Outage Map

The most recent outage reports and issues originated from:

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United KingdomLondon Sign in
United KingdomCroydon Sign in
United KingdomPortsmouth Sign in
United KingdomBristol Errors
United StatesRocklin Errors
AustraliaSydney Playback Issues

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • sayten89 🤡 𝕊𝕒𝕪𝕥𝕖𝕟𝟠𝟡.𝕖𝕥𝕙 ☕️ (@sayten89) reported from Queens, New York

    iTunes and Spotify are the solution to full blown piracy. In an age where we, the people, devalued music to FREE; iTunes and Spotify provide a service that, while may not pay in abundance, pays none-the-less. It was the answer to the problem created by piracy. 🫡

  • CaptialTee TeeTee😻 (@CaptialTee) reported

    @AlexThaBarb Because she knows it’s FRAUDULENT! U can’t celebrate when u know it’s fraudulent! It NEVER went number 1 on iTunes all genre etc. going down on all charts etc. this is clearly payola to try n keep up with Nicki.

  • ianjeffray Ian Jeffray (@ianjeffray) reported

    Both @Xero and @trello issues magically went away when I did a forced upgrade from iOS 16.0 to 16.0.2 (iTunes offered it, phone didn't). Thanks @Apple for wasting our time today.

  • FrezzingColdOut Dισɳԃɾҽ 🫣 (@FrezzingColdOut) reported

    @ItzNuNu5 @chartdata @iamcardib Nicki got the most #1’s on Apple Music (16) for a female rapper. Chi bye and (26) total #1’s on iTunes. Also she had the biggest sales week for a female rapper with Dwhap no sfg outsold Nicki competing with herself literally. Your tired and bitter sit down you’ve been cleared 🪑

  • Mja167Aquino mimita aquino (@Mja167Aquino) reported

    @Felecia34528096 @toyabushharris She deserves it. Since the beginning she has been a trouble maker now she has to handle the Respect iTunes

  • notwildscreamz not em (@notwildscreamz) reported

    @__Craving__ yea it all comes down to that red tv for example is 15 dollars on us itunes and u get the 30 songs but it counts as 1 album unit if u were to go 10 songs individually it would still count as 1 album unit but for 12.9 dollars

  • _jakery jacob (@_jakery) reported

    @SceneOnRadio Hey, twice in the last few weeks my downloaded podcasts from your show have been deleted, forced to re-download, and the listened flag flipped. No other pods have had this trouble. Any idea what might be up? I'm using the itunes feed with @OvercastFM

  • PeerSpencer Spencer Peer (@PeerSpencer) reported

    @billyeichner I'm going to torrent it, not even watch it, and just delete it as soon as the download finishes. Because **** your terrible movie and ****** condescending "it's everyone's fault except for the people who made and marketed the movie" attitude. Your iTunes trailers were annoying.

  • thaPathukalam prashanth (@thaPathukalam) reported

    @r3dash None. Did fresh install. Factory reset + iOS 16.0.2 installation via iTunes. No restore from backup. I don’t see any issues.

  • Trcv_ebooks Trebooks (@Trcv_ebooks) reported

    I'm having iMessage problems, I currently have the iOS 6 iTunes app on my phone later today, maybe I'll find some cheaper options.

  • anijen21 Jenny (@anijen21) reported

    Resolved this issue this morning, but now itunes won’t sync new music I just bought last night? Love how it takes two full days for me to sync my gatdamn phone to my computer (they REALLY want you to pay for icloud)

  • Hannibal710 hannibal710 (@Hannibal710) reported

    @JesseCox iTunes is having issues again this week

  • ScotttSee Mr C (@ScotttSee) reported

    @MKBHD I'm not a user but I support them and the only iPhone 14 I've worked on would not restore an iCloud backup (errors out) until we used iTunes to force an iOS update. The fact that it didn't update itself before the import was annoying.

  • goodiegram Little miss podcast🤎 (@goodiegram) reported

    @MistaRafael @Aunty_Les My UBA master card is not working for iTunes

  • MistaRafael Raphael (@MistaRafael) reported

    @Aunty_Les If you trying to sort out iTunes and Netflix etc related issues UBA Mastercard or pre-paid cards will fix that for you

  • Prajwal38761547 Prajwal Kumar (@Prajwal38761547) reported

    @AppleSupport Im unable to install apps on my MacBook. It is asking to sign in with your apple id but again it's saying sign it to iTunes, I don't know what's happening. Do I need to buy an iPhone to download apps on my mac? Please help me @Apple

  • robert1979 robert1979 (@robert1979) reported

    We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hold side button while plugged into #itunes laptop

  • robert1979 robert1979 (@robert1979) reported

    We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hood side while plugged into #itunes laptop

  • idamaeman mandy (@idamaeman) reported

    Why is iTunes trying to tell me Midnights is out 23/10. I just wanted to see if the explicit songs are the upside down phone songs. Don’t be mean to me.

  • EMcGeeCle Erin McGee (@EMcGeeCle) reported

    @bbamok I use iTunes Match for all my audio that doesn’t exist in iTunes, but that might not help with that matching issue. The only other thing I can think of is a manual sync of the playlist in Finder.

  • pasamio Sam Moffatt (@pasamio) reported

    @fmbillwatt The sad world where you long for iTunes to be back and somehow worked better even though you cursed it. Podcasts have been broken for me for years to the point I’ve dwelled on building my own app to suit my needs.

  • renj1s Renji (@renj1s) reported

    @spenczz Dawg I get it I love Apple Music on IPhone but I can’t get ITunes on my android phone but that’s obv not a main issue just little Uhhh and second On my pc It’s so *** they need to update it shits looks like they haven’t changed it’s since 2016

  • Sabamika1 Sabamika (@Sabamika1) reported

    @DIET_RIOT_07 What kind of phone? iPhone has to be reset using iTunes. There's a trick for Android that allows you to reset the phone without having the ability to unlock it. Some models are different. 1. Turn phone off, hold volume down and hold power. 2. Choose factory reset. 3. Choose yes.

  • iamjniles Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @AndrewGreene864 @AkhilJaxxn I understand but I'm curious if the streaming apps can tell what the device volume is? If I have my phone or laptop volume turned down or on mute, that still counts, right? As long as the app itself (Spotify, itunes) is turned up.

  • parxsticknpoke soOoOoOphie (@parxsticknpoke) reported

    so my problem with itunes was down to my cable just being broken. some internal wires were probably broken or something

  • CastIrony Joel Bernstein (@CastIrony) reported

    @MarioGuzman Maybe? But I don’t think any of the library management issues brought up in that thread are new, and I don’t think many of the other hassles I went through any of the times I tried to organize my iTunes library were unique to me?

  • iamjniles Jennifer Niles 💜 👑 💜 (@iamjniles) reported

    @andjustice4some @AkhilJaxxn I can understand if they track volume through the app itself (ie, Spotify or iTunes) but I'm curious if they can tell if the volume is down on the device (such as my laptop). I can leave Spotify at full volume but turn my laptop volume down.

  • CastIrony Joel Bernstein (@CastIrony) reported

    @MarioGuzman I agree with all of it but also iTunes has *always* been terrible at music library organization.

  • David_Hahn Always David Hahn™ (******, profanity, mild gore) (@David_Hahn) reported

    Hi, I'm iTunes. Do not ever leave me open in your PC over night because at some point during the night I WILL SHUT ALL YOUR **** DOWN

  • disgruntledeng Spankenheim (@disgruntledeng) reported

    @WaluigiCubed well there's your problem right there. Remove PC and insert Mac. (pure sarcasm, I'm on a PC too and itunes on the pc is not the greatest of experiences)

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error