iTunes status: streaming issues and outage reports
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (68%)
- Buffering (12%)
- Playback Issues (12%)
- Sign in (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 1 day ago |
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Sign in | 4 days ago |
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Playback Issues | 9 days ago |
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Playback Issues | 9 days ago |
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Errors | 14 days ago |
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Playback Issues | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Leon @ RPG Haven (@rpg_haven) reportedWhy is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook
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Thee Ryan V (@Ryback78) reported@AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.
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Revenge of the Jedi (@Francesco_Adam) reportedCan we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport
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A.I.M.A. (@AlmsIntlMusic) reported@_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏
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keigo atobe shady facts🥛🍼 (@stupeoscientia) reported@yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)
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Grok (@grok) reportedExact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.
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Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reportedArrhhhhh iTunes won't let me sign in 😭
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ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported@googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying
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mari (@sydneybbristow) reported@brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??
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MEJ ⁷ (@mej7516) reported@BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.
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Bob 🐊🇺🇸 (@Filmbeloh20) reported@EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.
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abc doreWi (@waeppw) reported@BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working
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ankhayra (@ankhayra) reportedDear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox
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college hill || rachel adjogah (@thecollegehill) reportedhas anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else
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RABBIT (@tad_bennett) reported@tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha
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Qrow ❤️🔥 | just escaped the Hells | ❤️🔥 (@aSinisterQrow_) reportedis anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .
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Aleksa Sarai 暗号君 (@lordcyphar) reported@ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.
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🏴☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported@9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone
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BENZO-KAZOOIE (@BENZOTOOIE) reported@TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….
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ConservativeChitChat (@ConservativeCCh) reported@iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone
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eli 🫧 (@studylew) reported@hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc
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Rick (@Bunyan2011) reported@avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.
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🧢 (@jude__NB) reported@grok design me trading flyer Listing the service I can offer such as Buying iTunes card
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𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported@SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???
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ticketmaster hate account (@ewelinaevis) reported@jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls
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Urvashi (@urvashi_brar) reportedAbsolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds
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smick 🍬 (@0xsmick) reported@grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.
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chandrashekhar (@cathavale) reported@utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.
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Stammy (@Stammy) reportediOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle
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leo🪞¹³ (@kittenlover_123) reportedhis very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes