iTunes

Is iTunes down?

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/01/2026 12:50

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • nkmfiles daniela⁷ BUTTER THEE REMIX 💗🧈 (@nkmfiles) reported

    itunes still broken???

  • taetifulgguk merin⁷ ⎊ (@taetifulgguk) reported

    is the itunes charts still broken ??

  • koosbratzz koos tittie s^cker (@koosbratzz) reported

    I think iTunes is down yall

  • Ammuammuz6 ᴮᴱ Ammu⁷ammuz (@Ammuammuz6) reported

    @bangtantiny7 Is it just us itunes or other regions have the same problem

  • jikoosprkle linny⁷ 💗 (@jikoosprkle) reported

    itunes are still having a problem?? they better fix it asap

  • benpsae benny⁷ | 🧈 (@benpsae) reported

    so is it true that the reason the remix isn’t charting on iTunes is that it’s having issues? i’m perplexed

  • _apobangpo_7 ⟭⟬⟬⟭⁷🧈👅ᴾᵀᴰ (@_apobangpo_7) reported

    @modooborahae I think it's an iTunes issue because it's not showing in Canada either

  • Dadu30199337 Dadu (@Dadu30199337) reported

    @tannieglobal iTunes is having issues it doesn’t reflect bts music!!!!!

  • jeonssgcf t⁷ (@jeonssgcf) reported

    so everybody having issues with itunes apparently?

  • BTSajumma2017 Yvonne🧈 (@BTSajumma2017) reported

    @RafranzDavis i found it so annoying that u can't just search the song in iTunes store & find the remix. i tried all sorts of combination (Butter feat. Megan Thee Stallion, Butter remix, Butter single, etc), i ended up using a link from @btschartdata, then re-login to my iTunes to buy it 😤

  • gIosspop SUGA 💗 (@gIosspop) reported

    itunes still broken after 8 hours this is ridiculous

  • Huntress1293 fall is almost here! •᷄ɞ•᷅ ⁷ (@Huntress1293) reported

    ITunes is broken.

  • gcholakov1 Cypher⁷| 🧈👅 (@gcholakov1) reported

    @modooborahae No update. I cannot see the iTunes charts at all on my county iTunes. This is gonna cause some problems (big) with tracking...

  • Tae_InThe_House 🧈 AR. ᘔᗩᖇI⟭⟬⁷ 🇲🇽 💜✨❼ (@Tae_InThe_House) reported

    @modooborahae It’s the same here in Mexico. The song doesn’t even appear on the chart. I think there’s a problem with iTunes.

  • andie_12h Andria H. (@andie_12h) reported

    Honestly is the iTunes store not working? The new remix song is not on any chart or displayed to buy. You literally have to type the whole song and artists to find it via the search bar 🤔

  • CHANELTAEGl ʏᴏᴏɴɢɪ ⁷ (@CHANELTAEGl) reported

    itunes is still not working 😕

  • nxclxblue N i c l y 👅 BTS X MEGAN (@nxclxblue) reported

    @iTunes Why don't they fix your problem with your system? Users are totally disappointed in their service is so pitiful

  • modooborahae bora ⛱ (slow) (@modooborahae) reported

    Okay I don’t see other new releases so it’s probably an issue with iTunes itself

  • diorsjw lee (@diorsjw) reported

    is itunes broken like why isnt butter charting 🤔

  • BTSHome389 🧈 Foreva ARMY₇ (@BTSHome389) reported

    Keep your playlists going. Please keep buying in the store, iTunes and Amazon. I know the updates are not working on itunes...but we need the sales. The chart will update when it's fixed. Don't stress about that. We don't want to be behind when it updates.

  • tanniesflwr ri⁷ is smooth like cocoa butter🧈👅 (@tanniesflwr) reported

    @DeAndreya6 i think iTunes is down right now but I think it's still available for purchase? I'm not sure. are you usa army?

  • mariadolojan Maria (She/Her) ⁷ 🧈🥞👅 (@mariadolojan) reported

    @jinkookot7 @RafranzDavis yeah same but I think there are issues like at least the last hour maybe was able to purchase on iTunes and in the BTS store

  • Im_that_btxh A⁷🧈👅 (@Im_that_btxh) reported

    What's going on with iTunes?! Still not working?!

  • peoplebygloss meggi⁷ (@peoplebygloss) reported

    @modooborahae nothing charts anywhere, itunes is broken

  • _imaizeeey_ 💜 Mai ⁷ 💜 (@_imaizeeey_) reported

    Is ITunes broken?!

  • CHANELTAEGl ʏᴏᴏɴɢɪ ⁷ (@CHANELTAEGl) reported

    itunes is still not working 😕

  • hobihobibiiii Av ⁷👅🧈 (@hobihobibiiii) reported

    itunes is still not working? 🧐

  • povjkks ً🧈👅 (@povjkks) reported

    itunes chose the wrong day to be down wtf

  • placid_myg 𓆩 sebi ⁷𓆪 (@placid_myg) reported

    iTunes is having a problem? we're not charting anywhere yet

  • viiintaege ѕнey⁷👅| BTS FT MEGAN (@viiintaege) reported

    out of all the day iTunes can be broken it really has to be today???