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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Waquini Cline
(@triplangdong) reported
from
Cebu City, Central Visayas
@Kyowaa License or issue with connectivity to the iTunes/Apple Server.
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Wakandantechsupport
(@SkylerB97) reported
from
Bridge City, Texas
Re download my ITunes library after having to get rid of it cause my old phone only had 16 GB’s. Running through “Black Messiah” for the first time in maybe 2 years. It holds up although a lot of people were ‘meh’ on it once the hype died down
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Babble of the Exes - Podcast
(@BabbleoftheExes) reported
from
Manhattan, New York
She hath broken her silence. Buy #StupidLove on iTunes.
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Jacob Cohen
(@jacobcohen3) reported
from
Kings Point, Florida
@PFTCommenter @AB84 @iTunes This is terrible😂😂😂
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Jorge Schrauwen
(@sjorge) reported
from
Kapellen, Flanders
@starstryder Let’s hope it’s an iTunes+me problem then, it was not fun marking all the old ones as player.
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flexo kobain *👩🏾🚀🪐🎒
(@foreverflex777) reported
from
Camden Town, England
@itchyyybeats Yeah bro thank you can’t wait to show u lot too 🔥 I tried that rn it’s not working I’m gonna try again I think I gotta find the files through iTunes
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Bran Eveland Cron
(@kungfulasers) reported
from
Indianapolis, Indiana
I bought 'The Problem with Apu' on iTunes, and then hosted a bunch of viewings of it. If you're local to me (Central Illinois), I'm down to do it again.
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Wes Derby
(@wesderby) reported
from
Cedar Rapids, Iowa
@MeganAGolden No problem at all. Actually, “faster“ made my year in review country show. That will be posted to Mixcloud and iTunes sometime over the weekend.
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Marty Inge
(@marty_inge) reported
from
Midland, Texas
Apperently the Itunes link takes you to Apple music, soo uhhh yeah go to your Itunes store and buy that shit you DO NOT want to be driving, lose service and not be able to listen to my song. What a terrible thought.
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Jake Hamby
(@jhamby) reported
from
Los Angeles, California
And the beauty is that it’s essentially a gift card, not a full-service debit card, because customers can’t ever cash it out except by buying things from Starbucks. So that money is gone forever. Steve Jobs did the same with the iTunes Store, Microsoft has Xbox Live gift cards.
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Christina Warren
(@film_girl) reported
from
Seattle, Washington
Also, you couldn’t even stream 4K from iTunes on Mac until Catalina. And now only on a subset of devices. And as I said, Netflix on Windows is blocked from 4K b/c of some driver/device issue. It’s honestly insulting.
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🖤ℓιℓιтн⁷🇻🇪 🦢ᴮˡᵃᶜᵏ ˢʷᵃⁿ•♫♪♩·.
(@LilithLovesBTS) reported
from
Valencia, Estado Carabobo
@annie_jiminie @AureliaOT7 @BTS_twt Hello, I was looking for the way to buy on iTunes Venezuela, it cannot be done with Paypal, only with credit cards. It is quite difficult because of the economic problems we have, but several people are doing our best 🥺
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Dolores Winn
(@Dwinn10055) reported
from
Manhattan, New York
@DoloresOfCourse The problem IS that you have to find a “ machine “ with the cookies to see them !!! You have to download a special app etc, etc. ... I wanted to watch it on my TV. But couldn’t! Had to download an app blah blah blah! They used to just have it on iTunes, itcwas very simple!
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Nancy Esparza
(@nanekkii) reported
from
Oak Park, Illinois
@ww_us @mindygrossman It’s disappointing & frustrating after reaching goal via Digial, trying to go into maintenance, trying to get OFF paying thru ITunes, told by 3 diff people that it won’t be a problem to keep my history, and upgrade my plan to be told that ALL my history is..
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Alex Constantin
(@AlexConstantin) reported
from
Queens, New York
@AppleSupport I own all 10 seasons of Friends on iTunes but for some reason I’m unable to play S1 E5 on an Apple TV 4th Generation. Tried several times and keep getting the error: There’s a problem loading this content. Please help!
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Martijn Koldijk
(@MartijnKoldijk1) reported
from
Fort St. John, British Columbia
@CanRevAgency I paid my tax debt in itunes cards ... what a service
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Jason Haysey
(@haysey84) reported
from
Islington, England
I've not been on the apple train since... 2007 I think, when iTunes was slowing down my pc. I'm pretty happy I moved away 👍
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T-Hup - Super Bowl Fever!
(@thupka1982) reported
from
Leduc, Alberta
@mikeFAIL @DKingBH This piqued my interest, gents. I'm surprised how few "radio play" singles there are on a couple of the albums here, and now I'm tempted to go down the rabbit hole and download a few of these. I'm appreciating this thread. (Yeah, I'm still using iTunes and a 160GB iPod classic.)
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Ntsiki Lephela
(@MessyPhakela) reported
from
Johannesburg, Gauteng
I don't see a problem here. iTunes is important.
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Tobias Vemmenby 🥩 🏁
(@Toobydoo) reported
from
Hässleholms Kommun, Skåne län
The “Can’t login to iTunes Store” messages from my old Apple TV are getting on my nerves…
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Rebecca MIRELES
(@RebeccaMIRELES9) reported
from
Dallas, Texas
@RepAndyBiggsAZ Well we have an iTunes Amazon problem w/pushers on the web so yeah kinda like ohhguess what well push suit so we can make bank with books till oh yeah it gets noticed yet again @TomFitton wasn't about actually a cure but the cause election&publicity doctrizing cures malpractice
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Max Leibman
(@maxleibman) reported
from
Roeland Park, Kansas
@chriswaterguy Thinking about Audible’s pedigree, they date (as a digital audiobook service, at least) to the same era as iTunes, which initially allowed you to download purchased songs, but only DRM-protected, and playable only in iTunes and iPod. It could just be a holdover from those days.
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🐺HOODY🐺
(@hoodyx) reported
from
San Diego, California
Record live set in Serato. Open in Ableton fix any issues + add drops. Save as .wav Open in iTunes. Convert to AAC. Open in Serato to make sure everything is straight. Upload to mixcloud. This seems like a lot of steps.
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🖤ℓιℓιтн⁷🇻🇪 🦢ᴮˡᵃᶜᵏ ˢʷᵃⁿ•♫♪♩·.
(@LilithLovesBTS) reported
from
Valencia, Estado Carabobo
@NayelaS_BTS @lucy8282 @ferdunno @btstwicetxt @shadow_twts @BTS_twt We have tried since last night to buy the song, many ARMY have wanted to help us but the problem is that iTunes Venezuela does not accept Paypal, only accepts credit cards from here and that is the problem.
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Serufusa Sekidde
(@Serufusa) reported
from
Islington, England
Thanks for flagging .@Sherisesstill that my songs not available in Kenya via YouTube. Working with team to correct that & will keep my Kenya fans posted. In meantime, try VPN 4 YouTube or try on @iTunes @Spotify etc. cc .@edwin_macharia Other countries should have no problem.
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Aditya Mandlik
(@adityamandlik1) reported
from
Mumbai Suburban, State of Mahārāshtra
@AppleSupport Please help!!! My iPhone 6s is showing 'connect to iTunes symbol' screen. I tried connecting with iTunes to restore/update,I am getting error 9/3194. Request for Help!!! @Apple
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Ashley 💜💫
(@KindyDreaming) reported
from
Edogawa Ku, Tokyo Prefecture
Found the issue, partly the fact that iTunes settings didn’t transfer over to the new phone, partly my external drive wouldn’t wake up.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AppleSupport @iTunes won’t allow me to download anything from @AppleMusic says error downloading every time
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Dan Allen
(@danallen46) reported
from
Idaho Falls, Idaho
Good morning from 12°F in Idaho Falls. Nice $4 breakfast at McDonald's. Catalina largely working pretty well. I don't like the 3 apps that replaced iTunes. The Music app has a lot of UI issues that iTunes did not have. I want my media outside of the Apple ecosystem.
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Zack Skywalker
(@ZackAttack2995) reported
from
Gainesville, Virginia
Listening to the new Bad Omens Re-issue of Finding God Before God Finds me on Spotify because apparently iTunes hasn’t downloaded it to my phone yet.