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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dillon |
Buffering | |
| Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Shanks
(@realmrpippy) reported
@olson_dan Not exactly; they don’t give you any access to music you’ve purchased on an Android device. Use iTunes on Windows or Mac, I think it’s all DRM-free. The music service is totally separate.
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Chris Burke
(@mrburkemath) reported
I tried burning a CD using Media Player and it failed and then I got an error in iTunes Now it seems that my D: drive has disappeared The CD-Rom (built-in to the computer) isn't showing up in File Explorer and I don't know how to get it back.
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steph
(@aceventura8790) reported
@AmazonHelp That's the problem - there is no 'cancel' button. it just says go to itunes which i've already told a bunch of you that i didn't subscribe thru itunes so i don't get how i'm supposed to cancel this.
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Mystix
(@Botman091) reported
@JaedenPike999 @Mapowastaken @FallenLeaks When you go into iTunes go to browse and scroll all the way down to top charts and click it
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ig:@teirrahhair
(@Teirrahefe) reported
@Erhiskobi It is permanently disabled . Felt in water and the glitch started and it imputed wrong passwords till it disabled itself . So now it says connect to iTunes . Problem is I have never done a back up hence my reason for asking how to back up externally before
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Aurain
(@Aurain26) reported
I want to listen to The GazettE now. Could have sworn I bought some of their tracks before but I can’t find them in my library. Maybe I bought the files off a different music service (currently use iTunes) 🤔
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savannah jackson
(@thebougieauntie) reported
@_braaaxxx24 I also was searching for the preachers wife. But I guess I’m gone have to break own down and buy them on iTunes.
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lowan / Kiitos, Kimi!!!
(@pluvillion) reported
@mikeylordasf and here i am making sure i get all the metadata right down to the composers just so they look like i bought them legally. thank the heavens for mp3tag and itunes bc i wouldn't wanna get caught with "unknown artist - unknown album" while walking around
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Very Angry Nigerian #EndPoliceBrutality #SoroSoke
(@DaBullIt) reported
@harrisonmbamara Different strokes for different folks They declare some people wanted, never arrest them or break their doors down, but helpless bitcoin iTunes Boys collect beatings and loose their valuable properties
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JoeLectrick 🤖
(@iamjoelectrick) reported
Just downloaded 10 wav files from Beatport, seemed to have no metadata because when I put them into iTunes, no artist name or anything. Anyone else have this issue, that the artist name doesn't come up on their tracks when they're looking to spin them into a mix?
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XxeenonZ
(@XxeenonZ) reported
Is it just me or is iTunes a garbage program? Feel like I have issues with it every time I start it up.
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Rotkiv Votsir
(@RVotsir) reported
@Madonna_Chart Its going down on itunes though 😕
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Alan Fract
(@alan_fract) reported
Jomon... The iTunes store is not working again! The cocoons will come back Star Trek unless you fix this! We'll give you some time but you must fix this! We have more music to upload to iTunes that Alan will download! It is imperative the store works!
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Chiranjeev Gorur
(@Chiranjeev100) reported
@satishchinni Hi I also have the same problem. Was it resolved by them?? Actually not only iCloud subscription but even iTunes purchase or anything is failing
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Thomas P. King, Author & Game designer
(@TPKingAuthor) reported
Amazing. The song info volume adjuster in iTunes doesn't work anymore (downloaded the song too). Apple stuff continues to randomly break down. 50-50 if it will ever work again.
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Catriona
(@catrionapalooza) reported
@Marco__V Unfortunately the problem is arising from the fact I only have a laptop with a 120gb SSD and thus too small to practically keep all the music I want to have on it, and no CD drive. Convincing itunes that I'm storing its library on an external HD is nigh impossible.
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berry
(@ARlTAE) reported
is itunes stuck.. the number of sales keeps going down slowly when it doesn't even make sense cause it hasn't even been 24 hours yet
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The Black Forces Seal
(@SlippySlapperz) reported
Does anyone know how to make a dedicated nas server for iTunes that can reach all over the world for when I travel? I have $3000 to put towards it. I can’t use Spotify because it’s $10 a month.
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h7⁷SUGAxJUICEWRLD
(@h4ndsofmidas) reported
GOMD WENT DOWN TO #2 ON US ITUNES, PLEASE BUY BOTH VERSIONS
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😵💫
(@liIgoogie) reported
@PeggsTaylor2 i connected my phone to my laptop and opened itunes. connected my phone to itunes and let it sit. then i dont remember what i did after that. thats the only thing that worked for me it took it all the way down to like 6GB. theres probably an article somewhere explaining it better
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Mitchell
(@BytownPhoto) reported
To be fair, I have a screen cap from 2013 of my itunes (when I still had my library) of that version of the album where I say it had consumed me, and I had a tweet about.. (I believe) you caught the light, and down side of me, to them, which they engaged with, before w/e this is.
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Darren Scharneck
(@hashtag_daz) reported
@SpinnupCom my release is late on @AppleMusic and @iTunes despite submitting on time. Furthermore there is no after service or support to escalate? Being referred to FAQs is not sufficient.
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Drew
(@ildrewvenire) reported
@SirBoyyo Indeed; iTunes is the second best (cropping isn’t as drastic and doesn’t seem to be present in every episode). The only issue with DVD is the audio on volume 4 disc three is messed up so much of season 5 sounds slightly off.
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Joni Mitchell chart data
(@dogfetus) reported
@LanaDel_Sley the older stuff is out either bc she was releasing music herself before she got a real record deal, and then she did and she put out an album, it was on iTunes, got taken down all before born to die OR it’s from when her laptop/its files got stolen/hacked i can’t remember.
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Deer
(@deeremerson) reported
@iTunes I’ve purchased two songs on your store and you’re not sending me the appropriate files. Your help page is down on the Apple website what’s a DJ supposed to do? Lol
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W. Bradley 🌹🌻 🧵 💯😷✊🏻
(@wbbertling) reported
I mean I can’t even buy it on iTunes or Amazon. Y’all remember that meme where we’d post a pic of some terrible movie that we’re probably the biggest fan of? That movie: it me. I’m about ready to dig out the old VCR and find a magnetic copy of it on eBay.
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Laurie⁷
(@5thMustered) reported
@lotte_borahae I noticed that girl of my dreams was #30 on AM but #1 on iTunes so I looked it up and AM is a ~streaming service~ (akin to Spotify) and iTunes is a ~media player~ where you can play music you have purchased. I think there must be some overlap. I dunno, I just poke the 🎵 icon
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Even if you hate it dude you gotta respect it
(@megaclang) reported
@Dentonppm Perhaps this makes me a mark but I just rent everything on iTunes for $3.99. I refuse to get bogged down in the bullshit I have $4 it’s fine.
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Ólayinka🇳🇬
(@OlayKnowless) reported
Who knows how to correct mp3 files? Been trying to add some live audios to my iTunes library and it’s not working 😭
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Alyssa Morgan
(@kasaiknight01) reported
@benjammn79 @paramountplus It might be due to the area you live in. Sometimes a show or movie would be blocked on copyright grounds due to a regional area. Or something like that. I know it’s a problem with iTunes. YouTube is probably the same.