iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (40%)
• Sign in (30%)
• Audio Quality (20%)
• Playback Issues (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Derby	Sign in	1 day ago
Derby	Sign in	2 days ago
Guayaquil	Audio Quality	8 days ago
Kolkata	Audio Quality	12 days ago
Montréal	Playback Issues	18 days ago
Houston	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macadelic Music (@MacadelicMusic) reported 5 seconds ago

  @groovjourney Can we please get a chart for the other streaming service and for the iTunes

• 
  Rick (@Bunyan2011) reported 2 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  CF Stan (@nets64579) reported 3 minutes ago

  @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

• 
  Stammy (@Stammy) reported 5 minutes ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  Reggie Hawkins (@ReggieHawk17270) reported 6 minutes ago

  @Savage16May I sold my house. Bought a cheaper place out of town for lower taxes. And to avoid the bullshit water, garbage fees. Cancelled all unnecessary subscriptions. Down to only one internet tv provider no satellite. No iTunes.

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 6 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 14 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  star (@sserafriend) reported 14 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  YASMIN 💸 (@BENITOMARAJ) reported 15 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 15 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  keigo atobe shady facts🥛🍼 (@stupeoscientia) reported 16 minutes ago

  @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

• 
  Meowski Catovitch (@catovitch) reported 19 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  VJ 🥢 (@vjhonsool) reported 19 minutes ago

  @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

• 
  Nancy (mask wearing true believer) (@NancedOff) reported 19 minutes ago

  Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

• 
  Urvashi (@urvashi_brar) reported 23 minutes ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 24 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 25 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  Christopher Price (@chrisprice) reported 27 minutes ago

  Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

• 
  Selena Gomez Charts (@SGchartupdate) reported 29 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 30 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  Loner✌🏾😒 (@yourmajesty1135) reported 30 minutes ago

  @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…

• 
  purners 🦇 😎 (@skiddo_18) reported 31 minutes ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  Qrow ❤️‍🔥 | just escaped the Hells | ❤️‍🔥 (@aSinisterQrow_) reported 33 minutes ago

  is anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 34 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  AJStrong on BlueSky (@aj_strong) reported 35 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Tariq | The 𝕏 Investor (@Tariq_investor) reported 40 minutes ago

  $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 40 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 44 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  Leon @ RPG Haven (@rpg_haven) reported 51 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  ヘボ｜S-尾田 (@HEBOCHANS) reported 57 minutes ago

  JTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)