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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Derek, Darren, Daryl, Jarred, Garret, Eric, Derek,
(@BrooooIt) reported
@Jaybefaunt Scrambling to skip the U2 songs on my iPod before I had to listen to single god-awful note because someone thought it was good marketing to force their terrible album into everyone's itunes library with no option to delete it
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flo, insider
(@bigvalstattoos) reported
@caroIinaskies I bought that episode on iTunes bc I’m down bad
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Chris Alfano
(@themightychris) reported
So I click through to renew, and then I discover AppleTV had just randomly signed me out of my existing account and communicated that inaccurately to push me into buying a 2nd subscription... and then it took me a few tries to figure out how to cancel it in iTunes... terrible UX
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Cathy
(@cathelyapardede) reported
Apple Music @Apple @AppleMusic seriously needs to introduce a “sort” button for their playlist. I didn’t know I’d miss that when I was leaving Spotify, but having to sort them ‘manually’ on PC iTunes really opened my eyes. (Yeah yeah I know this is such a first world problem)
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naser12
(@Nasser_4i8) reported
Hi I have a problem with iTunes, I am trying to recover my phone backup but it is asking for the password because it is encrypted and I don't remember it @AppleSupport
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🇨🇺GG RELOADED🇨🇺
(@GOHGAMER) reported
@todaysNemesis I hated that **** as well. I had a bunch of apps downloaded on android and I went to download them on itunes and it said I had to pay for them, like wtf? lol. So many other issues
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Jordan M. Bartlett
(@JMBartlett) reported
@iTunes @AppleMusic why is it so difficult to re-download music to iTunes? The @Apple forums aren't much help either and it seems quite a few people have this same issue. Any ideas?
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CRYO ❄️
(@CRYOG3NIC_003) reported
I don't think I've seen a more restrictive piece of software in comparison to the service it should provide than iTunes. Just let me download my ******* music, for God's sakes.
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anaju.
(@canwgetit) reported
Female songs with most #1’s on iTunes in 2022 so far: #3. Do We Have A Problem? – @NickiMinaj (44)
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Zoë Keating
(@zoecello) reported
In 2018 I exchanged emails with someone at iTunes Connect and they said the problem is with @cdbaby. CDBaby says the problem is with Apple. Those Match payments are tiny - but CDBaby collects 9% still ;-) - so I try to sort it every couple years and then let it go.
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Paramount+ Help
(@askparamount) reported
@JosephPHuber Hi Joseph, we're sorry you're having trouble. You don't need to use the same device, the same platform (i.e. our site, Google Play, iTunes, etc). If you need further help, please DM us the email address associated with your subscription, so we can locate your account. *LM
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Temujin
(@AJF1s) reported
I stilll have the OG version of TLOP on my itunes and thats the best version hands down
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캡틴홍
(@atzleaderhj) reported
oh **** jsgdjfs i left my laptop in the office and i cant access itunes cause my ipad is totally broken 😭😭😭😭
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nik
(@6aylight) reported
jae has a car crash count down on ig like he didnt hide the date of release away from us until its been shown on itunes
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garlic munching marxist whоre™
(@lithiumnatrium) reported
been trying to back up my iphone to my laptop for HOURS and itunes keeps finding excuses why it can't, first it's bc it got disconnected (it didn't), then an unexpected error (there wasn't), and now it's saying i have no free space on the computer BUT THERE ARE 70 GB FREE!!!!!!!
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Ariana Grande ➐
(@Velphoria) reported
@RonaldoSuazaRi1 @nickinatalchart @QCWorldwide Why’s it hard to get #1 on Apple Music? or is it because most barbz use iTunes and that’s why we go #1 without an issue? or do you have to buy more on Apple Music I’m lost
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Ana Simion
(@ana_thedataguru) reported
@EdwardFerguson_ To be honest, I don't use a streaming service: I prefer to buy music from iTunes the traditional way or burn over my old CD collection.
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Emily Lonalé
(@midytheimp) reported
@copelandmusic @Spotify I hope it comes to iTunes and other music buying sites because I generally don’t like being tied down to a server(and I refuse to pay for Spotify because why pay for a yearly sub when you can just buy it once and be done with it).
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🙇🏽♂️
(@boydatBismine) reported
it’s been 19.5 hours since the release of #AsItWas and it’s slowing down on YouTube, dropped from #1 on iTunes US after a few hours and has barely reached #1 in any countries on Apple Music. not even his home country, the UK its 1st day will be huge but the 2nd day will be bad
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Kilicool64
(@kilicool64) reported
@tobyfox Most of us can't actually buy this, it seems. The only URL in this list that isn't a subscription service is the iTunes store, but it appears to only be available to Japanese customers there. What a shame.
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Paul Todkill
(@InVerumGaming) reported
@How2Drink @AdobePremiereCC Weird one, but I've occasionally had codec issues and making sure I had the newest version of itunes installed, fixed it. I guess there is a shared one (or at least there was) between iTunes and premiere. This was a while back but might be worth a try.
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✨
(@highertoky) reported
Hey took down dj bongz emabalabala album once again on iTunes yho ****🤮🤮🤮🤮🤮
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Stephanie
(@NachoHorse) reported
@DataDrivenMD To clarify, my iPad Pro 10.5 had an unknown error occur when it was attempting to update to iOS 15.0.1 & got stuck at 15. Restore from iCloud or iTunes via PC, erase & reset, etc. failed to fix it. Popped the empty sim tray out & got it to think it was my iPad Air 2 to restore.
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AbbyLovesHarryStyles
(@AbbyAbbyb1) reported
Is anyone else’s iTunes Store down?! #iTunesStoreDown
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☀️vvitch☀️
(@nostalgxcvvitch) reported
The Craft doesn't have any subtitles if you purchased it on iTunes, but it does have subtitles on Amazon Prime 🤔 interesting I have auditory processing issues sometimes, I need subtitles 😭
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татсуя
(@tatcyR) reported
Files. And delete from photos since you already have copy in your files app. While importing, you still encounter same error, but this time, it’s not unusable. Still intimidating, this is as far I got. So, install latest iTunes. Go settings and set” transfer to Mac or PC “to
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Kouneloz
(@Kouneloz) reported
Hey @AppleSupport since owning the iPhone 13 Pro, I've never been able to update iOS via iTunes without bricking my phone. I had to turn off passcode to get around error 4000 for 15.4 & 15.4.1. Care to fix this bug in iTunes as I'm tired of re-adding all my cards back to wallet?
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Dr. Pants
(@drpants) reported
Sometimes newcomers to Bandcamp are confused because they think it is a subscription service…it is NOT. When you create an account it’s just so you can keep a record of all the music you’ve purchased on the platform. Kind of like using your Apple ID for iTunes (remember that??)
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Eric
(@cubano103) reported
@altstoreio Anyone havin same problem on iTunes to restore for iPhone 6 code 4014?
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TruthTella
(@tellembackup) reported
Friday 4/1/2022 (End Of Day Report) iTunes 61. We Go Up 188. Blick Blick Apple Music 27. We Go Up 95. Do We Have A Problem? 96. Blick Blick Urban Radio 22. Do We Have A Problem? 35. Blick Blick Rhythmic Radio 11. Do We Have A Problem? 30. Blick Blick