iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/17/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHHXperience HeavenHollywood (@TheHHXperience) reported

    @xJDaDemon @chartdata No they didnt yall run your mouth instead of running down to iTunes lmao

  • TimRogersSD Seeking Truth 🇺🇸 (@TimRogersSD) reported

    @JamesDeroest I haven't really been outside the market so maybe the grass is not greener. For me, I've had so many issues with my own ripped music, home videos and ripped videos. iTunes used to be excellent. My 2018 Mac Air cannot handle much at all in terms of processing video.

  • barrie333_ 🐝 𝖇𝖆𝖗𝖗𝖎𝖊 🐝 (@barrie333_) reported

    can someone help me with understanding AAC encoder and ALAC (Apple lossless encoder) in terms of downloading music from iTunes? Is ALAC not compatible with CDJs? Pls I am so far down this rabbit hole I need help before I lose my mind lmfao

  • SavannahUlmer Savannah Like In Georgia (@SavannahUlmer) reported

    @hollye83 My problem is I didn’t buy these from iTunes, I bought them on Bandcamp and I think that’s why. They’re in my iTunes library on my actual computer.

  • Jevidlie lalane (@Jevidlie) reported

    @FemininePower93 @MJChartData Streaming, radio request, iTunes, i don’t have a tiktop. Whichever of these 3 groups, I’m down

  • irgordon irgordon  (@irgordon) reported

    @SNAFU_Sara These are songs you downloaded from iTunes, or you have an Apple Music subscription? The DRM issue has been hotly debated, if you want 100% ownership—get physical media.

  • DrBedkowski Dr. Dorothea Bedkowski (@DrBedkowski) reported

    @tim_cook There's a bug in iTunes on @Windows 11. It only recognizes earphones when they are plugged into my @HP notebook before I open iTunes. If I start it first and then add earphones, the sound keeps coming from the loudspeaker. No such problems with other software.

  • bubblethathoe Thingser strange (@bubblethathoe) reported

    @DripSlurper @ThisAMakkTruck_ No that’s only a problem with Apple Music. The thing is that iTunes and Apple Music share the same library so if you buy the song and only delete the download you stream the iTunes version and not the Apple Music version

  • mudron Bill Mudron (@mudron) reported

    @PhilTippett I’ll gladly throw down for it on iTunes.

  • StevenEHarris Steven Harris (@StevenEHarris) reported

    @3YardsPerCarry No issues on iTunes, at least no issues 8min in so far.

  • marioskbar Mario Escobar (@marioskbar) reported

    37min into the #BetterCallSaulFinale & the @AMCPlus app crashes. Wont let me log in, just says my account is invalid. I’ll buy the finale on iTunes and cancel this trash service once and for all. I pay for a dozen streaming services and this one has always been the worst

  • holdmyhandtgm knzo (@holdmyhandtgm) reported

    @hangmansfloyd i thought itunes was a streaming service

  • onikasmiami Onika’s Miami 🌆 (@onikasmiami) reported

    It’s too many fake chartdata, popcrave, popbase, rapalert, iTunes, applemusic, and Spotify pages. This is an issue 😭. Each platform got like 15 knockoff pages like pleeeeease. Just be original.

  • montyrakusen Monty Rakusen (@montyrakusen) reported

    @UNofPhoto I have a huge cd collection which is played through what used to be iTunes. It’s like my own radio station. I’d never use a streaming service, they don’t pay the artists enough and they’re not interested in the music, just the subscriptions.

  • conssion gabby (@conssion) reported

    Apparently it’s a usb issue (error 9) so I changed the usb, changed to 3 diff computers, downloaded & updated iTunes numerous times, cleaned out my phones usb port, restarted all 3 computers but nothing is working. The closest apple store is multiple hours away, I’m so mad

  • CroakPad CroakPad 🐸 (@CroakPad) reported

    Why didn’t Apple call their music streaming service iTunes+?

  • xtinaxminaj Christina ♡ (@xtinaxminaj) reported

    @TheeBaddieBey A clean version comes out with every single explicit song she releases & doesn’t split the streams on any streaming service. They only chart differently on iTunes but count towards the same total.

  • BoobooDouglas Booboo douglas (@BoobooDouglas) reported

    @MossyStone48 Yeah I got it as a gift and it’s really nice. Have no problem keeping it as a Chromebook. I just really with I could get iTunes on it. I seen a thing called “parallels” for it which allows windows to run along side of chrome. Haven’t really looked to deep on how to do this

  • _MaryE1995_ ✨Mary had a little Gram✨ (@_MaryE1995_) reported

    @bookyade I’ve been trying to download it , it’s not working . I’m about to try on my work computer, cause my laptop isn’t working for iTunes 😩

  • likearing_ SHAWNDI B❤️‍🔥 (@likearing_) reported

    @onikaclever @anonymous22899 no one cares about itunes, she has 5 #1's on billboard. Sit down

  • 3YardsPerCarry Three Yards Per Carry (@3YardsPerCarry) reported

    Is anybody having trouble getting Our NEW Pod (dropped tonight) on itunes?

  • kanchanray Kanchan Ray (@kanchanray) reported

    Managing all subscriptions (Netflix, Hotstar, Discovery, Amazon, Apple, Youtube, Microsoft) is a nightmare at this point.Ssome are thru iTunes, Google, some via Airtel. Is there any aggregator type single window service? I just saw that I am paying for 2 Hotstar subscriptions.

  • BLICKBLlCK 😵‍💫 (@BLICKBLlCK) reported

    @kennotken2_ is it not doing that good bc of the lyrical content? im trying to understand how a global smash hit on every single service either it be spotify itunes apple music etc dorsny get insane radio play from the jump

  • MikeHaynes01 𝐌𝐢𝐤𝐞 𝐇𝐚𝐲𝐧𝐞𝐬 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@MikeHaynes01) reported

    @Apple I have an 80GB iPod classic, it will sit happily on my desk connected, the moment I open iTunes ver 12.12.4.1 it will disconnect. It is visible in Devices in the drop down menu, but not in Preferences/Devices and it will sync and then immediately disconnect, help please?

  • conssion gabby (@conssion) reported

    It goes from black screen to apple logo to black screen to apple logo eventually to recovery screen then I try and restore thru iTunes and it says error 9 then we repeat the same steps over and over and nothing is working. Help me @AppleSupport thx

  • JetNardo Leo"Jet Ski Fuel"nardo (@JetNardo) reported

    Anyone have a problem with itunes not letting you in? Even with a correct verification code?

  • Therealshivroy1 Shiv Roy (@Therealshivroy1) reported

    @caxsbarbie @annonblkgrl @nickistreamteam Nicki stream team bought a lot of amazon and itunes gift cards. And on top of that sent a lot of money out to individual barbs. Scroll down their account and read the stuff from the dwap era

  • lucien_remy Lucien Remy (@lucien_remy) reported

    @1MikeBrown Yes Mike , I know, also the Lennon/ Yoko Ono album “Milk and Honey “ was blocked by competing lawyers after it was released on Polydor, I’ve actually had problems storing my files taken from the vinyl version of the album on ITunes

  • idontcosplay408 Scuffed Hange Zoë Cosplayer (@idontcosplay408) reported

    Bruh. I talk so much crap about iTunes and iCloud in the past and now I’m just chill trying to reorganize and free up space on my iPhone, without any cables. I haven’t had any terrible issues as I did before, because of the cables. Sheesh.

  • jandresrc josé andrés 🌝 (@jandresrc) reported

    @NATEMARAJJ @KANAELJA i want to help on itunes but my cashapp is not working