iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/28/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BloodClotKing Caleb James Strahler (@BloodClotKing) reported

    I feel like the entire world needs to shut down YouTube, Spotify, iTunes, and so on for one month. Then everyone would have to download limewire and burn cds so they can listen to something. This would help our economy I’m sure of it

  • Gavochino Gavin (@Gavochino) reported

    @moneyandy1218 @linuxct @iTunes Newest version of Android fixed those issues

  • angeloatmeal angel (@angeloatmeal) reported

    @CtrlXthroat Yeah me to, especially when it comes to the App Store. It just sucks that the ability of accessing stuff we bought, on other platforms is impossible. Like why release iTunes at all if it so broken. But it seems to be an industry thing.

  • DankNDerpyGamer Dank 'n Derpy Gamer (@DankNDerpyGamer) reported

    @maaya_ffxiv @PenitusVox @hurc_hv IDK if you can use the rise of Steam's success to conclude that everyone who was gonna pirate WOULD have bought it anyways - but it absolutely does prove Gaben's point that piracy is a service issue at heart (same with the rise of iTunes in the 2000s, streaming services, etc).

  • computingadvice computerbot (@computingadvice) reported

    Advice-Tip: Always edit a .msi file with iTunes. Problem solved!

  • XxViciousxXomg Justin Lindland (@XxViciousxXomg) reported

    @moneyandy1218 @linuxct @iTunes I have had none of those issues with my One Plus 8 Pro. Now my iPad Pro has all sorts of random small glitches. Like auto rotate refuses to work sometimes unless you restart the tablet.

  • RejectItsLies Democracy Is A Lie (@RejectItsLies) reported

    @NBCNews @zerohedge Literally not a hack. They just found the unencrypted itunes backup of his Iphone on Apple's icloud service. And yes the pics/vids of Hunter smoking crack and banging hookers where all there. Including his communications with the "Big Guy".

  • Andy_Saint_UK andysaint1@gmail.com (@Andy_Saint_UK) reported

    @Yatlee2 @garyblack00 @WholeMarsBlog When the first iPhone came out I thought it was number one in the new market. That'd be 100%. It's only ever down hill from that but they nailed the brand with phones and hardware. The profits came off iTunes.

  • DynastysEdge Giles Hart (@DynastysEdge) reported

    @TomCampbell No problem. I’ve just checked my ITunes purchases and music library on my IPhone, and the CFO$ themes I have are all still there. So as of now, you can still re-download any you’ve previously bought even if they’re no longer available to purchase.

  • bodybyamadi1 Buy 1 BBL GET ONE FREE (@bodybyamadi1) reported

    Spotify is terrible I’ll stick to Amazon Music or ITunes

  • thibmaek Thibault Maekelbergh (@thibmaek) reported

    Seems like there is zero focus on iCloud Music Library. All these bugs have been a problem since the announcement in 2016. They just renamed the already flaky iTunes Match and used it as a nice side effect on paper next to the real focus which is Apple Music streaming.

  • CLOinfinity Cal Q. Later (@CLOinfinity) reported

    @hrlmheiress Usually just use whatever service is native to your phone because it's easier to navigate. Google TV for Android / Apple TV (or maybe itunes? Unsure) for iOS. When u buy the disc make sure it says "disc + digital" and there will b a code in the package to redeem online.

  • AurasMadness Lizz (@AurasMadness) reported

    @jrcuska @LordMinion777 Every time I have tried to listen to distractible through Apple Podcast for the last month it has an error and will refuse to play. Both on the app and through iTunes. So yes. They posted but they will not play.

  • LadyYanavich Yana (@LadyYanavich) reported

    @Apple your #iTunes app is basically robbery!! So disappointed with your service. My #specialneeds child unknowingly purchased a gazillion #apps while i was in surgery, and you refuse to refund even after deletion. It's not cool. There should be a law against your business.

  • EODtech2336 Buzz B. Pick (@EODtech2336) reported

    @linuxct @iTunes It’s fun to invent the opinions of people so that you can strike them down with your unassailable logic, isn’t it? They should come up with a name for that… hay-person argument? No, that doesn’t exactly role off the tongue.

  • hasanisdead45 Hasan (@hasanisdead45) reported

    @linuxct @iTunes Down right

  • primarylupine 🏳️‍🌈Fluffy Wuffy🏳️‍⚧️ (@primarylupine) reported

    @candicemakes Same. Whatever player ships with Windows (Groove, I think) is terrible, itunes is bloated, and VLC is great for video but kinds sucks UI-wise for audio.

  • copedog Bobby Bare Root (@copedog) reported

    wow iTunes is just a ****** app I can't get over how terrible everything has become in the last ten years. sometimes I'm surprised all over again

  • linuxct linuxct (@linuxct) reported

    @bharath_vanguri @iTunes Imagine having to pay to fix software issues on a device for which people have had to pay $1300. At that point, I would rather fix them myself with the source code of their OS… ohhhhh, wait.

  • candelmaNN625 Kertasníkir Candle-Stealer (@candelmaNN625) reported

    @LadyLondon Because i would go to the concierge stand and buy a $20 itunes card to get gems for my CoC, and then use my other $5 to wetzal pretzel, and then plop my *** down and spend those gems and ******* murk peoples villages

  • Stevebrinda66 Mentor Man (@Stevebrinda66) reported

    @linuxct @iTunes Every tech has some bugs .... It's impossible not to. It's down to you how they affect yourself. NO tech is bug free.

  • JollaCaribbean Jolla Caribbean (@JollaCaribbean) reported

    @linuxct @iTunes Can't speak for anyone else, but I haven't experienced all the issues people were having on my Pixel 6. Apart from the fingerprint reader being slower than others, but it wasn't the end of the world. Am on 13 beta and the reader is significantly faster and more accurate

  • dalast1woke DaLast1Woke (@dalast1woke) reported

    @alionlikemane With both device I just went to grab them and got a error code 4010. Tired to recover then via iTunes on windows. Would never download the recovery. So I stopped buying iPads

  • gxgafixation Gxgafixation 🕊 (@gxgafixation) reported

    @Chromatic_Gaga i literally just bought LFS on itunes this past week so maybe i’m part of the problem-

  • itsreallynotmie mike (@itsreallynotmie) reported

    @Naija_PR iTunes interface and sound is MUCH better Capping like andriod users. deep down in the corner of their room dem Dey ********** on top the beauty/quality of iPhone.

  • GobiloW KIM JONG-UN (@GobiloW) reported

    LL ain't it even top 5 in any streaming service and not top 15 on iTunes but e wan rise to #1? That chart

  • wb8979 Wade Brandis (@wb8979) reported

    @projectionedge Lastly, maybe re-installing what version of iTunes you have could solve the problem. LowEndMac could provide that old iTunes app that it needs.

  • Mavumavu91 Rocktor (@Mavumavu91) reported

    Appl* has really given up on the iPhone 6. The operating system is so shotty and apps are freezing and just restarting. I can’t even scroll down my songs too quickly without inducing a glitch that restarts the whole of iTunes😭😭

  • CRAY0NIC 🖍Crayon Cannon🖍 (@CRAY0NIC) reported

    @moricalliope Huh? Dude I didn’t even know you could preorder it on itunes. Guess I could be down for that.

  • GinoMuzzalupo Ginosauras Rex 🦖 (@GinoMuzzalupo) reported

    Time to shut it down and redownload iTunes tomorrow before I absolutely lose my ****. 😵‍💫🫠