iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/20/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • CriticJonni Jonathan Currinn (@CriticJonni) reported

    I take it apple music is down as it keeps saying it is unable to make my iCloud Music Library available to me... I've tried everything on my end, thought it was the Internet, nope, then thought it was iTunes, nope 👎 must be @AppleMusic's end... #applemusicdown #applemusic

  • computingadvice computerbot (@computingadvice) reported

    Here's a tip: Always upload a .aac file with iTunes. Problem solved!

  • shinxkyou kingdom enjoyer (@shinxkyou) reported

    @ThisIsMeTanking i didn't expect flowers to tumble down on us spotify so soon but with itunes + some fraudulent activities she can remain at #1 few more weeks

  • hotlikevegas Vegas❤️‍🔥 (@hotlikevegas) reported

    @lastfmstatus since this issue my lastfm desktop it doesn't work anymore. While I'm listening music from itunes I see the scrobble notification on my notebook and on the site, but the scrobble are not being saved

  • NavaSwe Emil Eriksson (@NavaSwe) reported

    @SamiFathi_ To all people with software issues, try restoring from finder or iTunes and then set up as new, NOT from backup. Most issues will resolve that way. If not, future updates will eventually resolve them.

  • toastsocko Devon Michigan (@toastsocko) reported

    iTunes STOP asking me to sign in. All my music is from bandcamp and I DO NOT WANT THAT ****** U2 ALBUM.

  • RonOffringa Fr. Ron Offringa ⚓️ (@RonOffringa) reported

    @coraliecowan I've looked for this and the answer is more or less no. Your best bet is either an old iPod (there's a market for refurbished iPods) and syncing it with iTunes or getting a phone and locking it down with parental controls.

  • __BRH__ BRH (@__BRH__) reported

    Seems like Apple's iTunes Store link in their macOS Music app is broken. I have to go to my iOS device to buy something I was viewing on my laptop. Maybe I'm one of the few that still buys music.

  • TheTrueNemo Marco Pfeiffer (@TheTrueNemo) reported

    @SamiFathi_ @Apple And why is it acceptable that a fresh mac is running 300 processes in the background? I would expect like: ~5. window manager, finder, backup, dock, scheduler, audio... probably some other sensible once. But why do I need an itunes service constantly running?

  • dsstateofmind (@dsstateofmind) reported

    Pls is any Hvn issue their Nigeria local debit card not working on their iTunes acc?

  • ciirilla Ciri 🦇 FEB 19 (@ciirilla) reported

    fellow vtubers - does anyone have an iphone 13? i recently upgraded from an 11 & now my iTunes wont recognise my device. i prefer streaming to VTube Studio via USB than WiFi. wondering if anyone has the same problem?

  • Steezles_mk1 Steezles (@Steezles_mk1) reported

    I seriously hate how so many cool old game OSTs aren't available to find anymore outside of youtube, with the only option being Apple Music. Back then when iTunes was a thing I could get them no problem even if it was on Japanese services but now I can't

  • iRobinPro iRobinPro 🪺 (@iRobinPro) reported

    @Nicktom19 Usually reinstalling app should fix it bro. Else take a backup in itunes and then perform ios restore once. Then restore backup to your iphone. That will fix any bugs and issues not fixed.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    transferred an iPhone to a new Samsung flip, transferred an android phone to an iPhone, hit an issue and found iTunes account in dual use and phone synced all photos/vids etc from wrong person...went to delete them from phone and nearly deleted 1,000s from cloud😬 Time to stop

  • YharnamWorkshop Imryll (comm-closed) (@YharnamWorkshop) reported

    @silenimg Pług it into itunes and let it recover it and then just drop backup from icloud and should be good (or start preparing for a change like did from my broken rusty ipad pro 2019)

  • benmcclellan Ben McClellan 🇺🇦 (@benmcclellan) reported

    Spent a little while earlier digging around in some of the five boxes I have CDs stored in down in the basement looking for ONE particular record. I found it. Took longer than I was hoping, though. And that was cheaper than buying it from iTunes...

  • ciirilla Ciri 🦇 FEB 19 (@ciirilla) reported

    my PC recgonises it no problem so idk whats going on, its just iTunes

  • Sqweegenie 156/Sqweege (@Sqweegenie) reported

    @_theundertaking For me I don't really use Spotify or any streaming service. I buy albums on itunes usually, so presaves mean nothing to me. Maybe I should start doing both?

  • chunkeymonkey81 just talkin 2 myself (@chunkeymonkey81) reported

    @FiercelyNormal once someone got my debit card, probably a scanner on a gas station pump(which i now don’t use) and got like 900 in 100 dollar itunes gift cards before the card shut it down. got my money back tho easily but still! scary stuff

  • iRobinPro iRobinPro 🪺 (@iRobinPro) reported

    @pmaniprabhu97 So far ram management is done automatically bro. We can restart and see if there is any improvement. If you are continuously facing problem then taking backup and ios restore via itunes will fix the problem bro.

  • monmin1 Scott Rohde (@monmin1) reported

    @thesoccerdon re: MLS Season Pass complaints. The Pass is expensive, and the Apple sign-up process is not user-friendly. Some fans asked to login to iTunes. Also verification codes sometimes sent to old Apple devices. Please address these issues to make the Pass more valuable.

  • ikeudumplings ikeuz • Heejayke's baby 🍜 (@ikeudumplings) reported

    funds we need for cb: 1. album funds 2. melon funds 3. genie funds 4. bugs funds 5. itunes just listing down we need the same energy we gave to manilafesto with how we donated money

  • brunnersbooks Chris Brunner (@brunnersbooks) reported

    @BatQuinn5801 Can’t wait to here your opinion on this. I’m waiting to buy it on iTunes. It’s come down in price so I’m now waiting to get paid!!!

  • jiminsbraces svt (@jiminsbraces) reported

    When we started helping w itunes records around 2020 cause our numbers were growing ppl realized we were human beings aye when we ran into life or death issues that same year omggg

  • Arca4president /tʰɚ pʰɪʔ/ | ⚫️ (@Arca4president) reported

    @AvoidedRat Apple Music is separate from iTunes, Apple music is a subscription service like Spotify premium but iTunes you have to buy everything separate

  • keithwdickinson Keith W Dickinson 🎩 (@keithwdickinson) reported

    @Lyons_Pen I haven't that I know of, but I wouldn't worry about it. Could just be down to when they process sales. I have seen iTunes purchases turn up a week later in my account before now. I put it down to shady accounting practises.

  • benjiRFC Ben Elwood (@benjiRFC) reported

    @flightradar24 Are your servers down, I can’t login to my gold subscription purchased through iTunes?

  • Bob_Kelso_MD Bob Kelso, MD 🇺🇦 🥛 (@Bob_Kelso_MD) reported

    @destinyskchild YEA! It’s not in the windows desktop app for sure. It might be on the macOS. Or I have to login to the Apple Music website to get it. And my *** has 100+ gigs of music downloaded on my pc. So I stick to the iTunes app for that reason

  • tombrossman Tom Brossman (@tombrossman) reported

    @ACBarette No, I don't use Apple Music or iTunes. One thing I just noticed is that they downgraded iCloud storage. I've re-subscribed to a higher tier and again reported a billing error. At some point I expect to hear from a human who might actually fix the issue.

  • DanPejchl Dan Pejchl (@DanPejchl) reported

    Got a few more skids cut down to original pieces while we had problems , iTunes would have solved it .. prior of course ..