iTunes

Is iTunes down?

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/20/2026 15:10

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Sign in (40%)

    Sign in (40%)

  3. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • casuallymeta CJ aka No Beard the Pirate (@casuallymeta) reported

    Got my rss feed issues corrected. @anchor support is always on point. We're up on almost all platforms now, just waiting on #iTunes approval.

  • AlasdairStuart Alasdair Stuart (@AlasdairStuart) reported

    Sidebars: This isn't a serious music issue as we don't buy music through Apple This is not an invitation to explain about how other music programs are available. It's also not an invitation to respond with how much itunes sucks. Which none of you will, but, have to say it.

  • cjsenthusiast kei // LOVE IS choi jisu (@cjsenthusiast) reported

    am i the only one having trouble presaving on itunes :((

  • MilliMe09183073 Milli Meter 🏳️‍🌈 (@MilliMe09183073) reported

    @AppleSupport @WiemerWiemers Registered device ... Enter your registration code ... Not very helpful. (I had the same problem with iTunes for Windows 10: it didn't start after the update to version 12.12.06)

  • _Josh_YT_ OCD_on_YT ⛩ (@_Josh_YT_) reported

    why ******** is #itunes on windows 10 not working????

  • WayneCAlderman WayneCAlderman (@WayneCAlderman) reported

    @AmazonHelp I called in to tell them I made a mistake on 4 $500 gift card purchase it was for an Amazon gift card and I was supposed to get a itunes gift card 4 of them $500 each it was for my wife and the major problem my account wasn't supposed to get locked I had them remove that before

  • carolynrivas CarolinaATX (@carolynrivas) reported

    Beware! IOS 15 killed my iPhone 6S Plus. No big deal but while in the Apple store, heard another person having same problem (iPhone 12). My phone updated overnight & seemed to be ok but soon started reboot loop. Couldn’t update or factory reset with iTunes. #ios15 #ios15bug

  • cat_without_jaw 風太ママ🐾 (@cat_without_jaw) reported

    @AppleSupport @DavidAl03966551 I uninstalled ITunes and tried to reinstall it, but wasn't able to do anything because of the error.

  • yeahitsdamon Dame (@yeahitsdamon) reported

    @lilyachty Only to play Run Down and Royal Rumble since they not on iTunes.

  • LumbAuthor David Lumb Author - Hannah Marsh (Pen Name) (@LumbAuthor) reported

    I've been writing, now trying to get Itunes back as it's suddenly not working. #Microsoft

  • ocira tony (@ocira) reported

    @CompoundAmerica 1st last weds show never loaded to iTunes . 2 problem with yesterday feed. Let’s go people. It’s only 4 shows a week ( most weeks) as it is. Signed loyal listener/ subscriber

  • ChopsyBristol Chopsy Bristol (@ChopsyBristol) reported

    Is iTunes down?

  • _MelaninWonder NALEDI 🌻📿 (@_MelaninWonder) reported

    @mashoto_ When you’ve downloaded iTunes press and hold the power and volume down button after plugging in to your laptop. It should give you a list of options. I don’t remember how the screen looks but I think it will give you prompts

  • rufidada Rauf Muhammad (@rufidada) reported

    @UmerMahvish @my55cents Yes. I believe it can be reset. You have to login through iTunes. I remember doing that probably over 5 years ago. YouTube should have videos to explain it.

  • SeanMoodyPhoto Sean Moody (@SeanMoodyPhoto) reported

    @PerrinJohnson I try to, as long as the blu-ray includes a download code. It’s more convenient to stream it through iTunes, but I like having the physical media in case of a network outage.

  • ashley_ryan_15 Ashley Ryan (@ashley_ryan_15) reported

    @TimSweeneyEpic You got what you wanted - the ability to direct iOS users to external payment methods. That's bad enough - iTunes billing is incredibly convenient for consumers, typing in credit card details and creating accounts for every little service that exists.

  • mactenchi mactenchi (@mactenchi) reported

    @lessachu Have you seen this Escape Room Tournament of Champions movie? Looks terrible, but it’s on iTunes Top Movies Chart.

  • cloudsvolumesix camra ४ / harry play tbsl i beg (@cloudsvolumesix) reported

    Does anyone know how to fix the problem where when u try to download songs from YouTube to iTunes it like doesn’t work? I googled it and didn’t find anything

  • BMW_X6_50i Supra is sex 🌐 (@BMW_X6_50i) reported

    @DCryp2 @TheFudHound iTunes not working ???!! Apple slow rugpull !!!! Glad i got out of that mess in 1964

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @OpulentMami @AppleTV Apple TV+ isn’t tech, it is a streaming service. iTunes is software. I really like my iPad and would recommend it. But I also like my Android phone and Windows computer.

  • A1exros Alex (@A1exros) reported

    @JU1CEM4N I play on pc a lot so first, the compatibility and maintenance on pc (is atrocious, the only app that can be compared to how bad it is is IOS Verizon app), Spotify pc (free version has issues but they’re nowhere near to ITunes, plus the paid version is almost perfect…)

  • Xirvet Xirvet #MaxLou ❤️ (@Xirvet) reported

    Hmmmm okay, I just learned of the dumbest mistake ever which is that the new iTunes update forgot to put in translation so any non-english computer gets an error of missing files. Real dumb

  • DJOceans LA 2020 Champs (@DJOceans) reported

    @JvyWrxght Numark Mixtrack Pro 3... 8.3 worked fine before the Catalina update. Now after Catalina, my iTunes doesn't produce an .xml file which VDJ uses as a path/instructions to find my music. No issues with the controller. When I download a *new* song into iTunes, my VDJ won't find it

  • seoknamgis KAY 🌟 (@seoknamgis) reported

    Everybody forgot that 1) it came out 2 days after we learned about it from a COURT CASE, 2) iTunes everywhere was down for a WHOLE day, 3) it got the HIGHEST unfiltered streams for a remix, 4) all the playlists everyone was sharing with each other, 5) all the fanart, —

  • Bellz2012 Belinda Rose (@Bellz2012) reported

    So @apple have decided to remove ITunes from rhe Microsoft store. Looks like they don't want money since they are now forcing us to use a different service to buy music. Smh. @AppleSupport

  • AlasdairStuart Alasdair Stuart (@AlasdairStuart) reported

    Sooooo...is everyone else having itunes issues? We're getting 'SOME REQUIRED FILES ARE MISSING.' and it listed as not currently available on two machines.

  • IanWoolf IanWoolf (@IanWoolf) reported

    My iPhone 7 won't update over the air. "An error" is the least useful error message possible. I tried getting iTunes to do it on my ancient laptop, and after 2 hours extracting the update, it fails with "unknown error 4000". Then starts the extraction all over again.

  • domboy96 Dominic Ramos (@domboy96) reported

    @puroresuongaku Question for you, how comes AEW won’t put there version of Christian cages theme on iTunes but dima$ick could with no problems?

  • nisalm4real Nisal Manthriratne (@nisalm4real) reported

    A new update is available for iTunes for Windows. Download and install it via Microsoft Store. There are no issues with this one if your language setting has been set to anything other than English (United States) #Apple #iTunes #Windows

  • michaerio Credence (@michaerio) reported

    Why is iTunes not working in my PC anymore?