Is iTunes down?
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
-
Errors (38%)
-
Sign in (38%)
-
Buffering (13%)
-
Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
Derek Lambe
(@DerekLambe) reported
@Cocoadance @tempest67 @marinamaral2 Thanks. I’ve wanted to see it for ages, but don’t have a DVD player. Hopefully iTunes or Netflix will start showing more foreign-language films. That is the problem with streaming services- they show a pretty narrow range of material...
-
💜Mono🖤
(@monokhromatics) reported
Bought a brand new lightning cable for my brand new iPhone & I’m already getting smacked with the “itunes could not connect to this phone” error, even after restarting both devices rly hope it’s just an outdated itunes issue cuz otherwise this plug is like $30 down the drain : )
-
QUEENSHENA
(@QUEENSHENA77) reported
@BillingsLorrie Wait what happened to itunes ???? I havent used it in years, had issues after switching to a new computer...way back..!
-
COLLINS
(@FillayTunchi) reported
@Chiebuniem_ That's one of my problem with iPhone. When I was using it, I had iTunes on my system to take some burden off the phone
-
John R. Fulton Jr.
(@fultonjr) reported
@TomMurphy59 @allegrawilde OMG I’d forgotten about that U2 album that all iTunes users got rammed down their iPod back in the day. I kept hearing people screaming, “how do I get rid of it, how do I delete it?”. Lol @chrissteinplays
-
princeton!! 📟 HAJIME COME HOME
(@helveticaheaven) reported
UH okay oomfs who spent money on idv did you use an itunes gift card cause mine’s not working
-
gayngel of the lord
(@pitytheviolins) reported
Went to all the trouble of figuring out how to make ringtones again without itunes and I can only think of 2 ideas?? What do I want ringtones of??
-
youtube: The House of Pablo
(@malome_pablo) reported
Eskom is just like ITunes Bill, they WILL kick a dog when it’s down
-
limonado
(@limonado) reported
@matteo_gobbi I got it back but the problem is I have 3 accounts in itunes (uk us and France). It only allows me to use with only us account (it’s the one with icloud). So it’s quite annoying since I switch between the three accounts all the time.
-
Michael Dubuque
(@MichaelDubuque3) reported
@JODEANLACHER I have a feeling he is trying to use people to clean stolen money for him... that's why he would want her paypal login... give her the stolen money and have her do something legal with it and send it back... like in iTunes cards
-
Saaket Sharma
(@saaketsharmax) reported
@Apple I lost my phone last night , tried reviving my old iphone 5s who's passcode i forgot so i restored using itunes which is now saying has an activation lock and needs me to sign in to the apple id and i dont know the credentials , please just help me
-
marie
(@riephobic) reported
like how am i supposed to know your itunes login how is this my fault!
-
W 🇪🇺
(@WMassag) reported
It is 2020, how in the world is it still a problem to provide the original English soundtrack for a movie in a store that is not English? It has been an issue in the iTunes Store and now on Apple TV for almost a decade that people who live in Germany but would rather watch a
-
David Losinski
(@justdrdave) reported
@AmazonUK great service, locking me out of my account and forcing me to change my password, and then still not let me access my account all because I ordered an iTunes voucher while on the bus
-
Zeldy🥸
(@zelbohammer) reported
itunes on my pc was having trouble with my new phone and as a result has to redownload almost 1000 songs to my phone
-
FemboyFilms
(@FemboyFilms) reported
@styraTWT Yes, actually. Sword and the Stone got a very nice and grainy web release (like on iTunes) before its BD was smeared to death. Little Mermaid 4K is a very good remaster. Disney can be either hit or miss with their remasters; they're either great, or they're terrible. Just depends
-
The Reverend
(@TheReverendBlog) reported
@themoneyshed I use iTunes for my music so it isn’t an issue for me. :)
-
Daily Grail
(@DailyGrail) reported
Hive mind: what’s the best way to get Apple’s Music app (ie. iTunes) to recognise a box set with individual disc names as one item? (Thanks Apple for making it virtually impossible to search for solutions because you named your app the same thing as content & streaming service.)
-
Yahya Karabal
(@YahyaKarabal) reported
@triathlee Unfortunately, we are unable to manually override a card rejection error. I suggest reaching out to your credit card company as to why it's being rejected or try an alternative payment method. You can also subscribe in-app via google play or iTunes.
-
collapse informatics
(@goblinbox) reported
@Swoopy do it, nothing sounds better than an old iPod most of them the issue is battery life, not hard drive space, if the batteries are still holding a charge you're fine and you don't need iTunes to manage an iPod, there are lots of other options (i use MusicBee)
-
✰kayla✰
(@neorvng) reported
about to make a spotify account i will no longer be held down by the evil of the itunes card
-
Super Lemon
(@DJSuperLemon1) reported
@danielteee Exactly, work of the devil. Samsung have never let me down. Memory card swap takes seconds and no itunes nonsense. 👍
-
⟭⟬ ᴮᴱ Cass ⁷ ⟬⟭ 🎄☃️
(@ImCassDR200) reported
Without any album impact when it comes down to the physical sales because I knew that they were available on iTunes fast forward to a few years later whenever I go back to Target now I see k-pop albums and then would never have been possible without the impact of BTS
-
treebeard85
(@treebeard85) reported
@Swoopy Catalina moved the operations iTunes used to do into the finder itself. So when you connect your iPod, it will open in a new finder window. iTunes was basically broken up into multiple apps.
-
Sabrina-Vee Zalani
(@SabrinaZalani) reported
@hafezkml Ni cerita since years ago. The issue was dia shut down then bila tkn power button tu keluar apple logo, and then pop up "connect to iTunes". Mcm hopeless actually but mcm nak try luck tanya lg. Because of some important stuff i nd to retrieve from it 🥲
-
Saaket Sharma
(@saaketsharmax) reported
@AppleSupport I lost my phone last night , tried reviving my old iphone 5s who's passcode i forgot so i restored using itunes which is now saying has an activation lock and needs me to sign in to the apple id and i dont know the credentials , please just help me @Apple @apple
-
Michael Fitzhywel
(@Pantmonger) reported
@arvalis @SaraAlfageeh I wonder if that's a country specific one, as I have never gotten it. I get a lot of "We are the tax department, you owe tax money, fix this issue with iTunes gift cards or there will be legal action!" :P
-
Lee Webb
(@lrwebbmac) reported
@mcelhearn do you recall the AirPlay issue with iTunes 12.6? I don’t recall the specifics, just know it doesn’t work. Is it a compatibility issue between iTunes and the AE firmware?
-
Mr Nubs
(@Mr_Nubs_0) reported
@IGN Gonna be interesting to see what happens with peacock taking the office. Bought it on iTunes for $30 a few months back for my wife so we don’t have to waste money on another streaming service
-
🌸 Hallie @ 💧🔶 Engagement Chopsticks 🌸
(@redigitizing) reported
@sanyoucity awwww darn i wanted to hear that one really badly lol. i tried to vpn around itunes just now but it was still giving me an error message so i...guess it wasnt meant to be......... OTL