iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/10/2026 18:40

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (38%)

    Errors (38%)

  2. Sign in (38%)

    Sign in (38%)

  3. Buffering (13%)

    Buffering (13%)

  4. Playback Issues (13%)

    Playback Issues (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew Bedford Sign in
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • BrooooIt Derek, Darren, Daryl, Jarred, Garret, Eric, Derek, (@BrooooIt) reported

    @Jaybefaunt Scrambling to skip the U2 songs on my iPod before I had to listen to single god-awful note because someone thought it was good marketing to force their terrible album into everyone's itunes library with no option to delete it

  • bigvalstattoos flo, insider (@bigvalstattoos) reported

    @caroIinaskies I bought that episode on iTunes bc I’m down bad

  • themightychris Chris Alfano (@themightychris) reported

    So I click through to renew, and then I discover AppleTV had just randomly signed me out of my existing account and communicated that inaccurately to push me into buying a 2nd subscription... and then it took me a few tries to figure out how to cancel it in iTunes... terrible UX

  • cathelyapardede Cathy (@cathelyapardede) reported

    Apple Music @Apple @AppleMusic seriously needs to introduce a “sort” button for their playlist. I didn’t know I’d miss that when I was leaving Spotify, but having to sort them ‘manually’ on PC iTunes really opened my eyes. (Yeah yeah I know this is such a first world problem)

  • Nasser_4i8 naser12 (@Nasser_4i8) reported

    Hi I have a problem with iTunes, I am trying to recover my phone backup but it is asking for the password because it is encrypted and I don't remember it @AppleSupport

  • GOHGAMER 🇨🇺GG RELOADED🇨🇺 (@GOHGAMER) reported

    @todaysNemesis I hated that **** as well. I had a bunch of apps downloaded on android and I went to download them on itunes and it said I had to pay for them, like wtf? lol. So many other issues

  • JMBartlett Jordan M. Bartlett (@JMBartlett) reported

    @iTunes @AppleMusic why is it so difficult to re-download music to iTunes? The @Apple forums aren't much help either and it seems quite a few people have this same issue. Any ideas?

  • CRYOG3NIC_003 CRYO ❄️ (@CRYOG3NIC_003) reported

    I don't think I've seen a more restrictive piece of software in comparison to the service it should provide than iTunes. Just let me download my ******* music, for God's sakes.

  • canwgetit anaju. (@canwgetit) reported

    Female songs with most #1’s on iTunes in 2022 so far: #3. Do We Have A Problem? – @NickiMinaj (44)

  • zoecello Zoë Keating (@zoecello) reported

    In 2018 I exchanged emails with someone at iTunes Connect and they said the problem is with @cdbaby. CDBaby says the problem is with Apple. Those Match payments are tiny - but CDBaby collects 9% still ;-) - so I try to sort it every couple years and then let it go.

  • askparamount Paramount+ Help (@askparamount) reported

    @JosephPHuber Hi Joseph, we're sorry you're having trouble. You don't need to use the same device, the same platform (i.e. our site, Google Play, iTunes, etc). If you need further help, please DM us the email address associated with your subscription, so we can locate your account. *LM

  • AJF1s Temujin (@AJF1s) reported

    I stilll have the OG version of TLOP on my itunes and thats the best version hands down

  • atzleaderhj 캡틴홍 (@atzleaderhj) reported

    oh **** jsgdjfs i left my laptop in the office and i cant access itunes cause my ipad is totally broken 😭😭😭😭

  • 6aylight nik (@6aylight) reported

    jae has a car crash count down on ig like he didnt hide the date of release away from us until its been shown on itunes

  • lithiumnatrium garlic munching marxist whоre™ (@lithiumnatrium) reported

    been trying to back up my iphone to my laptop for HOURS and itunes keeps finding excuses why it can't, first it's bc it got disconnected (it didn't), then an unexpected error (there wasn't), and now it's saying i have no free space on the computer BUT THERE ARE 70 GB FREE!!!!!!!

  • Velphoria Ariana Grande ➐ (@Velphoria) reported

    @RonaldoSuazaRi1 @nickinatalchart @QCWorldwide Why’s it hard to get #1 on Apple Music? or is it because most barbz use iTunes and that’s why we go #1 without an issue? or do you have to buy more on Apple Music I’m lost

  • ana_thedataguru Ana Simion (@ana_thedataguru) reported

    @EdwardFerguson_ To be honest, I don't use a streaming service: I prefer to buy music from iTunes the traditional way or burn over my old CD collection.

  • midytheimp Emily Lonalé (@midytheimp) reported

    @copelandmusic @Spotify I hope it comes to iTunes and other music buying sites because I generally don’t like being tied down to a server(and I refuse to pay for Spotify because why pay for a yearly sub when you can just buy it once and be done with it).

  • boydatBismine 🙇🏽‍♂️ (@boydatBismine) reported

    it’s been 19.5 hours since the release of #AsItWas and it’s slowing down on YouTube, dropped from #1 on iTunes US after a few hours and has barely reached #1 in any countries on Apple Music. not even his home country, the UK its 1st day will be huge but the 2nd day will be bad

  • kilicool64 Kilicool64 (@kilicool64) reported

    @tobyfox Most of us can't actually buy this, it seems. The only URL in this list that isn't a subscription service is the iTunes store, but it appears to only be available to Japanese customers there. What a shame.

  • InVerumGaming Paul Todkill (@InVerumGaming) reported

    @How2Drink @AdobePremiereCC Weird one, but I've occasionally had codec issues and making sure I had the newest version of itunes installed, fixed it. I guess there is a shared one (or at least there was) between iTunes and premiere. This was a while back but might be worth a try.

  • highertoky (@highertoky) reported

    Hey took down dj bongz emabalabala album once again on iTunes yho ****🤮🤮🤮🤮🤮

  • NachoHorse Stephanie (@NachoHorse) reported

    @DataDrivenMD To clarify, my iPad Pro 10.5 had an unknown error occur when it was attempting to update to iOS 15.0.1 & got stuck at 15. Restore from iCloud or iTunes via PC, erase & reset, etc. failed to fix it. Popped the empty sim tray out & got it to think it was my iPad Air 2 to restore.

  • AbbyAbbyb1 AbbyLovesHarryStyles (@AbbyAbbyb1) reported

    Is anyone else’s iTunes Store down?! #iTunesStoreDown

  • nostalgxcvvitch ☀️vvitch☀️ (@nostalgxcvvitch) reported

    The Craft doesn't have any subtitles if you purchased it on iTunes, but it does have subtitles on Amazon Prime 🤔 interesting I have auditory processing issues sometimes, I need subtitles 😭

  • tatcyR татсуя (@tatcyR) reported

    Files. And delete from photos since you already have copy in your files app. While importing, you still encounter same error, but this time, it’s not unusable. Still intimidating, this is as far I got. So, install latest iTunes. Go settings and set” transfer to Mac or PC “to

  • Kouneloz Kouneloz (@Kouneloz) reported

    Hey @AppleSupport since owning the iPhone 13 Pro, I've never been able to update iOS via iTunes without bricking my phone. I had to turn off passcode to get around error 4000 for 15.4 & 15.4.1. Care to fix this bug in iTunes as I'm tired of re-adding all my cards back to wallet?

  • drpants Dr. Pants (@drpants) reported

    Sometimes newcomers to Bandcamp are confused because they think it is a subscription service…it is NOT. When you create an account it’s just so you can keep a record of all the music you’ve purchased on the platform. Kind of like using your Apple ID for iTunes (remember that??)

  • cubano103 Eric (@cubano103) reported

    @altstoreio Anyone havin same problem on iTunes to restore for iPhone 6 code 4014?

  • tellembackup TruthTella (@tellembackup) reported

    Friday 4/1/2022 (End Of Day Report) iTunes 61. We Go Up 188. Blick Blick Apple Music 27. We Go Up 95. Do We Have A Problem? 96. Blick Blick Urban Radio 22. Do We Have A Problem? 35. Blick Blick Rhythmic Radio 11. Do We Have A Problem? 30. Blick Blick