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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Arei ☆ meh
(@areizunia) reported
Oh apparently there was a sign in bonus I wasn’t told about. I’m nuking a bunch of bills (and my offensive iTunes balance) and putting some extra on my cards. I still have a good amount after putting $200 in savings too. This is great, I’m getting ahead of ****.
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KIM ANH
(@kim_anh) reported
Does anyone else have issues using their airpods with #rekordbox? It produces crackling / distorted audio. I use rekordbox to organize playlists and have no issues listening to my tracks on itunes using airpods. Anyone?
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Aaron Conaway
(@turbowebguy) reported
Annoying, annoying, Apple iTunes, they have an update almost once a week, sometimes two, but it's not an update. You have to redownload and usually re-login, login always takes twice, with two-step, annoying, annoying, thanks iTunes #iTunes #Apple #Wahhh
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Stuart Robson
(@StuRobson) reported
@MattWilcox Ah, sorry. Assumed you were using iTunes Match as I checked and they had done the same to me. That’s, terrible.
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Critical Hypnagogic Failure
(@d_onnie_darko) reported
okay small problem it won't play anything from iTunes
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Critical Hypnagogic Failure
(@d_onnie_darko) reported
Sad part is I could've figured this out without downloading iTunes Wait no I couldn't because I had to test it through iTunes first to even figure out that the problem wasn't with the media player FUUUUU
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Trevor
(@GoldsPersonal) reported
@iBeezMeechie Yeah iTunes blocked certain YouTube to mp3 downloads from being added. That ended up being my problem. I just had to use a different site. If you google something like "itunes YouTube to mp3 not working" you'll see people talking about it.
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Ben Rainer
(@ben_rainer) reported
@TheOutlawedMime its on iTunes as of yesterday. It's fine IMO not great but not terrible. Worth a watch for sure if for no other reason than Matt smith. He does steal the movie whenever he's on.
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Clare Ford
(@merry_maiden_c) reported
@DPlusZA_Help please fix the iTunes app. It suddenly stops streaming and an error message appears. I can't play anything now. I have tried reinstalling the app, but the same thing happens. I also didn't get the promised discount and paid the full annual price.
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SIDDERS
(@Sidersification) reported
@hulu I get errors trying to log into Hulu via my Apple iTunes purchase. It doesn’t come up as active subscription on Hulu website but does on my Apple subscriptions
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Lee Wallace
(@GhostDogg18) reported
Hey @iTunes @AppleMusic I am having trouble with 2 sings that won't play So I have paid for 2 songs that I can't listen to? Can you guys help?
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🧙🏼🧜🏼♀️ 조니나 •ジョニナ• جونينا🥊🔮 ᜌᜓᜈ̊ᜈ
(@imaSEAwitch) reported
@KatjeXia Yeah :( I had a feeling this was going to be an issue years ago. It’s like iTunes all over again lol
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺
(@I_am_Kari31) reported
🔩LET US RE-ENTER BILLBOARD 200🔥 STAYS STREAM DALY🚨 🚨 Down to last 15h left of week 9. Let’s do everything to get back on charts! 🇺🇸 US/PR ✅ Buy #ODDINARY on iTunes, SKZ Shop, Target etc! 🌎 GLOBAL ✅ Buy #MANIAC_SKZ ! ✅ Stream with premium! @Stray_Kids #StrayKids
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺
(@I_am_Kari31) reported
🔩LET US RE-ENTER BILLBOARD 200🚨 STAYS STREAM DALY🚨 🚨 Down to last 2 days & 15h of week 9. Let’s do everything to get back on charts! 🇺🇸 US/PR ✅ Buy #ODDINARY on iTunes, SKZ Shop, Target etc! 🌎 GLOBAL ✅ Buy #MANIAC_SKZ ! ✅ Stream with premium! @Stray_Kids #StrayKids
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Tenshu
(@tenshu4444) reported
@nicodelort Closest service to this is iTunes. Only real option is BitTorrent.
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🚶♀️
(@yeosah) reported
if u guys have a problem with itunes, i can always help u!
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Josh
(@Sampsonites_) reported
@maximum Prior Apple genius here: Couple of preface questions. Any other Bluetooth devices seem to have this issue (Apple or not)? If no, backup device and restore it to factory settings via iTunes (NOT SETTINGS). If yes, possible Bluetooth antenna might be going out. Would run diags
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Knotty ***** Tana
(@nolessmt) reported
@Hi_jinxs They come with ear plugs for noisy environments. I’ve had no issue just make sure the volume is up all the way on your phone and if your using iTunes or other apps on your phone. I’ve had mine for three years love them.
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Greek Fire
(@YorgosHelios) reported
@9to5mac @joseadorno The price was never a problem. If you rent a couple of new films on iTunes, it costs the same as Netflix for a month. The problem for me is that they cancel too many shows.
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SenthilKumar
(@SenthilSKumaar) reported
@iTunes Can I send a DM for an issue? I am in Japan and using Canadian credit card. Why is there a problem with payment, for 50GB storage?
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yuck
(@juckmz) reported
@jackfanthony i saw sh*ron’s MTQ and was like ok i’ll watch. S4 got me sooo hooked, s2 and 3 were on netflix i watched over and over lol. i was down so bad i bought s1 on itunes
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ModernTVGold
(@muder1308) reported
@SamRyderMusic A real shame you’ve been knocked down by Harry Styles via Spotify this morning, well fans keep calm and carry on and download the song on iTunes and still stream it as well until it freezes at midnight early hours of Friday morning at @officialcharts @SamRyderMusic
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Jacob Ertel
(@ErtelVOL) reported
@4T1M0 What’s the password for my ITunes? A guy here 11 years ago set it up for me and I didn’t pay attention or write it down, this is your fault.
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HARRY DAY !!!
(@anisamascoll) reported
@simpgenocide Yeah I did get everything back!! A few times an error occurred and it gave me the option to wipe my phone clean, but I clicked out of that and tried it again and again. I thought iTunes wouldn’t work too!!!
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Scott Sawyer
(@scottsawyer06) reported
@StudioYuraki there any chance we could get the Bungo Stray Dogs covers added to iTunes or another way to down load them ??
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺
(@I_am_Kari31) reported
🔩LET US RE-ENTER BILLBOARD 200🔥 STAYS STREAM DALY🚨 🚨 Down to last 2 days & 15h of week 9. Let’s do everything to get back on charts! 🇺🇸 US/PR ✅ Buy #ODDINARY on iTunes, SKZ Shop, Target etc! 🌎 GLOBAL ✅ Buy #MANIAC_SKZ ! ✅ Stream with premium! @Stray_Kids #StrayKids
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SwtAngel 1
(@SwtNkechi) reported
@Ike_Obiora I was called by a very good friend and I was asked if I had an iTunes card/ account which I replied No…I didn’t know what was going on until the second call for a credit card number… Sad how people want to put their friends in trouble…
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La Kari🔩🌝🍷 SKZ world **********🍀🍀🐺
(@I_am_Kari31) reported
Stays please dont slow down wt th Stream of #Maniac_SKZ & also th Jp version on Spotify 🚨 Apple music🚨stream more Official Audio on Yt 🚨counts to BB🚨 Shazam 🚨 counts to BB Buy on Itunes if u can afford it🚨 Th mv 🚨WE NEED DO 700K daily so stays awake now Push more🚨
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Maneskingranny
(@CircoMassimo22) reported
@JelassiMelissa No one knows them, is my experience. At least not among my friends. Supermodel started ok but seems to be going down, at least on itunes chart, Mammamia didn't even break the top 50 and that was after having 3 in top 20. I hope we catch on sometime!
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1:23 🐬
(@juicydiorduh) reported
Can Netflix let the Netflix Original movies be purchased in the iTunes movie section since it’s going down hill?!?!