iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 10/07/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (60%)

    Errors (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
United StatesSeymour Errors
United StatesBelleville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • rdmoss68 RICHARD MOSS (@rdmoss68) reported

    @Apple absolutely horrendous service . Trying to convert iTunes voucher to apple store voucher . Told impossible !?!?! Refund taking 30 days. Like some old fashioned council office. 4 times on phone for an hour. Avoid apple @tim_cook do u know how bad your company is?

  • brickium brick (taylor’s version) (@brickium) reported

    Idk why but money feels like so much more online.. like buying $2 donuts is never a problem for me but when it comes to thinks like iTunes and other online things that’s a struggle.

  • briankens Brian Ken S (@briankens) reported

    @JustboBShow @georgiegirl279 Bob. remember that you can link your twitter and IG and iTunes accounts to Younow via Settings then Connected accounts, then click on the social media option to login, assuming you know your login info.

  • TheKitmanUK TheKitman.co.uk (@TheKitmanUK) reported

    @LastWordOnSpurs @iTunes @YouTube Of course no problem at all. Already subscribed on YouTube, we’ll leave a review on ITunes. #COYS

  • jonathanhliu Jonathan H. Liu (@jonathanhliu) reported

    Aha, success! Once I had hit the "no more passcode attempts" stage, it finally let me use iTunes to wipe it, but I still needed my Apple ID login to reactivate it afterward.

  • PDungeoneer Eriko (@PDungeoneer) reported

    Battery is toast It booted to a restore with iTunes screen then immediately shut down

  • seatexhex Hector ‘Hex’ Martinez (@seatexhex) reported

    @BrknPoet @barbbarbbarb They did. I had to make sure a valid card was attached to my iTunes account and then sign in to the Apple ID associated with the podcast iTunes to validate it.

  • RipTide8645 Karlson (@RipTide8645) reported

    @PlusThreeSigma @QueenKika @stevesilberman Because I’m searching for it because I want to hear it and it was the 70s so if it was published on another name I’m having trouble finding it. It’s not on iTunes.

  • TriStateRaps wlm (@TriStateRaps) reported

    What exactly is the goal for pushing High School? Are we trying to chart it or just get it #1 on iTunes ? I feel terrible because that’s my favorite song, but like where is it on Spotify and Apple Music top 100 charts?

  • Scubadaddy66 Joe Kovach (@Scubadaddy66) reported

    @HearHerRoar2020 @AppleSupport Plug your phone into your pc that has iTunes on it and do a back up. Had similar issues with my brand new iPhone 2 years ago where it wouldn’t turn on.

  • ralph_brooker ralph brooker (@ralph_brooker) reported

    Hi-fi’s broken! This era of bloody bluebooth. I have a reasonable CD deck. But a) the remote for that is broken and b) most of my stuff is on iTunes. Have a little weep. That might help.

  • anthonytaylorwx Anthony Taylor (@anthonytaylorwx) reported from Cookeville, Tennessee

    I wanted an iPod that could play videos so badly when they first came out and saved up my Christmas and birthday money to buy one when I was 14. Big problem though: dial-up meant I couldn’t download TV shows from the internet (just downloading iTunes alone took all night!).

  • scorpio_gf lau | BDAY STREAM 11/16 (@scorpio_gf) reported

    i had a realization that i’m adult and if i buy myself a ringtone from the itunes store, i won’t get in trouble because it’s my own money. it’s my $1.99

  • itsnero Nero Villagallos O'Reilly 🔞 (@itsnero) reported

    @kikuhughes disclaimer: I am still using my ipad pro from 2018 for everything I do, the thing handles 600 dpi pages like no problem. (also if you download itunes you can transfer files to your pc super easily via usb)

  • YouWaShockMan Shock Man (@YouWaShockMan) reported

    iTunes is terrible

  • _JorgeCardenas Reformed Engineer (@_JorgeCardenas) reported

    @RogueTory Yes, but it is being shut down by the end of this year last time I heard. I remember being still in college and iTunesU being the great new thing within iTunes.

  • PrissyBell87 Priscilla Isabel Rose (@PrissyBell87) reported

    @DanielCainer I plan to make this next week about reading and playing online games once I get my devices fixed.. I’ve had an issue with ITunes to get my zoom back on track so I have to work on that tomorrow and prepare for perhaps even a new iPad this month.. I haven’t decided

  • pmcg Paul McGrane (@pmcg) reported

    When iTunes Match was new, there was a lot of trouble with it too, which explains why I think at a certain time I got 2 months for free. And that’s why it renews in December.

  • jonathanhliu Jonathan H. Liu (@jonathanhliu) reported

    I installed iTunes on a Windows machine--same problem, you have to allow access from the phone, which is locked.

  • Warsaw1970 stef 🇨🇦🇺🇸 (@Warsaw1970) reported

    @Peatches66 Yes, I have the music downloaded but iTunes is just a lousy way to store and listen to music. When I do have wifi, it uploads or downloads a handful and then stops. It keeps telling me my audiobooks are music. It’s just not working with my current life!!!!

  • BeamMeUpKen BeamMeUpKen (Fan Account) (@BeamMeUpKen) reported

    @KINGDOMSBIRKIN iTunes is a sales service not Streaming one 💀… Do you mean Apple Music?

  • jonrob5000 Jonathan Roberts (@jonrob5000) reported

    It’s weird that @BillandTed3 still isn’t available on any streaming or download service in Singapore. Can’t even buy it on the local iTunes

  • Arumba64 🖤🧡§Elk§💚🤍💜 (@Arumba64) reported

    @jillybean0313 @ForeverTired97 @AP If Fortnite had a restrictive age rating, like 14+… they would be fine. But nah, having an explicit adult artist in a kids game is an issue. I hope they learn, tbh. I looked at his ITunes Songs, majority have an E beside them.

  • _drsang Laura Sangha (@_drsang) reported

    @TheDonsieLass @DudleyMarianna And the software is a problem too - I haven't found anything that works as well as iTunes. I tried MusicBee for a while but it jumbles all your album tracks up [!]. Any suggestions for alternatives most welcome!

  • NoWayBro_13 BackDoeJoe🎒 (@NoWayBro_13) reported

    @KodakBlack1k Bruh put Down South on iTunes bro wtf you waiting on?💀

  • JulieMoOnTheGo Julie Morris (@JulieMoOnTheGo) reported

    @seiliia I saw it on Disney+. Check your streaming services. You could also rent it from the iTunes Store. It is definitely there. Of course, I am assuming you can get reasonable download/streaming service.

  • Amayatori Karisa (@Amayatori) reported

    I really hope the J=J version of Plastic Love will be on iTunes but usually covers by H!P groups aren’t uploaded. 🙁 I’m still sad DOWN TOWN isn’t on it.

  • HailBigac92 Hail (@HailBigac92) reported

    @Geee74138620 @TAXSTONE Its back up on iTunes. Idk if they took it down because of the case but it’s back up now.

  • Algoriddim Algoriddim (@Algoriddim) reported

    @kiingxlouiie Hi! Unfortunately, there’s no way for 3rd-party DJ-style apps to play songs from Apple Music's streaming service as these songs are DRM-protected. But, you can access your Music collection (e.g., synced via iTunes/Music) directly from within djay. Contact us with questions. 🎶

  • pmcg Paul McGrane (@pmcg) reported

    I have a lot of music — essentially DJ mixes — that are not on the iTunes store, but with this service Apple is storing them as if they were on the iTunes store. And it took like 3 months to upload all of it.