iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/16/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ikonicfam pami (@ikonicfam) reported

    @teamgenieiKON Hi I have a question. Is there no problem streaming on genie even if I downloaded the song on itunes???

  • Baconbot10 BaconBot (@Baconbot10) reported

    @ArloStuff @youtubemusic @Bandcamp They should have just improved Google Play music rather than make a worse music streaming service. I used to use Google Play music for buying music, but now there isn't any easy way to purchase the music I want. I just ended up switching to iTunes and apple music.

  • highafbizzle ً (@highafbizzle) reported

    @thankuevermore you better anyways go ss itunes i heard its down bad

  • VictoriaWallen1 Twin Two (@VictoriaWallen1) reported

    Finally managed to buy #SilkSonic after trouble with the old iPod 🙄 but more exciting, I saw leave the door open at number 6 on the uk iTunes chart!! 👏🏻👏🏻👏🏻

  • daisynights Daisy Knight (@daisynights) reported

    @emghill @mattforde @PJTheEconomist Sorry, we don’t know why this is happening... we have refreshed the iTunes podcast feed. I have been told that the issue is with individual devices rather than podcast platforms.

  • RayMcCue Raymond McCue 💗⚤💜⚣💙 (@RayMcCue) reported

    @CGMonk I'm having trouble recognizing which store that is... It doesn't look anything like iTunes or Amazon; looks too lifelike (Kudos to the designer on that) 😜🙃

  • AndyVaughan1995 Andy Daniel Vaughan (@AndyVaughan1995) reported

    @oisinesc Like the time I got an error message from iTunes with the message "No error"

  • supcat Supcat @ Laperopter Corporation (@supcat) reported

    @L_Chupacabra The nice thing about the Apple TV app is you can add stuff to your Up Next when it’s just for rent/buy on iTunes and then if it suddenly appears on another streaming service you can see it there (thats how I know it’s a recent development!)

  • robearific Robert (@robearific) reported

    I would like to say that I hate Itunes. I had so many issues trying to group up discs from the same album in my library to only have it not be exactly the same in the windows file directory.

  • LHoening11 Lisa Hoening (@LHoening11) reported

    @mrsDmanley Yesssssss. I’d consider paying $$ maybe between $5-10. But not $30 when I already pay for the service. Put it on iTunes for $30 and Disney+ for much less 😩😩😩

  • beamsbeamsbeams beamsbeamsbeams (@beamsbeamsbeams) reported

    @ZackFrongillo @Section10Pod Just tried it on a second phone and same problem. Strangely it works through desktop iTunes app.

  • thekthpop S̴h̴o̴t̴o̴ᵗᵒᵖ ˢᵒˡᵒᶦˢᵗ ᵛ 🐢 (@thekthpop) reported

    I don't understand when other songs by BTS got removed temporarily by iTunes is completely ok but when sn faced the same issue then it's blacklisted?? Then other songs are also blacklisted right??? 🤡🤠

  • s3nsi David 🥀 (@s3nsi) reported

    Like, the Spotify Client is faster in any way, is better organized, the search is faster and it is just overall a 100 times better experience. I‘m honestly shocked even though I use Apple products since forever and iTunes was always bad. But using it for a music streaming service

  • baIenciaga_koo ᴮᴱkris⁷☀️ (@baIenciaga_koo) reported

    @interlude_tired you're just going down a hole of victimizing i hope you know that...daechwita just hit 200m views and you're gonna sit here and say that they don't like the song..cns was the first solo song in bts to hit the hot 100..mono has the most #1s on itunes and you're gonna say that...

  • ChicagoMikeSD 🇺🇸 Chicago Mike🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChicagoMikeSD) reported

    @RachelATC @iTunes Ouch, I keep all my music on scan discs, have my playlists written out as well as photos of them. I learned that while a producer when our computer system went down right before going live. A whole 4 hour show gone.

  • VantellectuaI 🦚 (@VantellectuaI) reported

    @4seokjinnnnn What blacklist are you talking about? Many bts song on different time have faced problems in iTunes, do you mean they were blacklisted too? And you guys need to stop claiming everything for yourself, 1st trying to claim that Singularity hidden vocals and now simple praise tweets

  • olgatheemolga olga (@olgatheemolga) reported

    i’m out of cash on my itunes account but i am 100% willing to get another itunes gift card in case i have a lot of trouble getting venti

  • MisvakliMehmed Mehmet Sarikaya (@MisvakliMehmed) reported

    @MikieJ34 @WCVB This happens even to the iPhone 12s this is a problem of the iOS if you have almost full storage you can't even delete anything nor can you do a backup no matter if you try with itunes or icloud it will also fail and then if you're device is doing an automatic update you get this

  • Bat_well Batu (@Bat_well) reported

    @JudyYo_ @JohnTembo1982 There lies the problem: you want to be all over! Do you know the demographics of the Zambian population with regards to online platforms’ usage? Why dont you just put it on one or two at most three platforms? Did you know that you can only stream Hillsong music on iTunes?

  • ViewserAlert Kayla #BringWynonnaHome (@ViewserAlert) reported

    Hi @SyFy @nbc 👋🏼 I’ve seen a lot of people wanting to rewatch #WynonnaEarp on your apps this weekend, but they are having playback issues. I’d love to support the ads that are run on your network, but will have to watch on iTunes if this issue persists!

  • deafheaven Tom (@deafheaven) reported

    @jmr___18 I’ve gone 100 per cent itunes. Keep all my movies on two external hard drives. No more storage issues and it is so much easier to scroll through and find something to watch. I only use the streaming services for tv shows.

  • wnrtjn - (@wnrtjn) reported

    @Apple @iTunes "A software update is required to restore your iPhone." Are you really serious? Did somebody spill your morning coffee? My phone is broken and I want to restore it AS IT WAS BEFORE. Please answer immediately with a solution.

  • brent_thomas Brent Thomas the BioDigital Jazzman (@brent_thomas) reported

    @bryontreece @SteveGunnMusic Whoa! I had the exact same problem on my laptop before iTunes crashed and could no longer locate my entire music library.

  • MrsJonica 🇺🇸 👩🏽‍💼 Jonica (@MrsJonica) reported

    What artist occurs most in your top 150 iTunes library? Tryst it’s easy to fill it upso make sure i can determine which ones i want free vs payments after 2 three 3 which means you need a customer client services. Which I never had a problem with @Apple until i got fired.

  • cara84h Cara 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@cara84h) reported

    @nikkidommie Yea I use a US server and connection is fine. I tried to buy on iTunes, made a new account, won't let me do it on there either lol

  • mattjarvis79 Matt Jarvis (@mattjarvis79) reported

    @BBCSounds Hey - I have been using a streaming service to listen to BBC radio through iTunes/Apple Music app on the mac, but now it says it will discontinue- how can I get the M3U files/streaming locations in the future to continue listening?

  • shooty_music 𝕊𝕙𝕠𝕠𝕥𝕪 =. (@shooty_music) reported

    @ellipsi_music @GooseGooseMoose Sometimes I should cut off on streaming service and playback my infinite iTunes library 🔥

  • 2alpachas8me MJ (@2alpachas8me) reported

    @jackharlow Cool jesters. But this the problem with society. U made 500k contributing nothing to anything. . Suburban white kids buy ur music on iTunes. Contributing to the downfall of society. And we're supposed to praise this? Smh. Human race is regressing

  • minhkhanh62 Khanh Dinh (@minhkhanh62) reported

    @Yalujb please help me to fix this problem. altstore: “the provisioning profile is invalid” itunes , icloud downloaded from apple, altstore newest version. tried with different apple id...bla bla... reinstalled installed again everything still not able to do it.

  • C00p29 CB (@C00p29) reported

    Like have you never heard of iTunes?? People don’t care about owning music anymore. There’s a reason streaming has blown up and it’s the convenience factor. These folks want to solve problems that don’t exist