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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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stelela throne
(@thewhostellout) reported
oh so i can buy 2 whole albums but the second i try to buy one ep itunes has a ******* problem
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Moises Hot 100 ➐
(@BillboardMoises) reported
@Apple with its @iTunes has once again altered the chart. I downloaded Spotify and will put it through its practice run before making any changes to the charts source. Grouping isn’t the issue now, it’s just not recording down listening for specific songs for some reason.
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Sandeep Roy
(@sandeepiroy) reported
@WhatsApp If a Regular user interacts, transacts with a Business Account, then they're basically screwed? Your Terms & Conditions are weirder compared to using iTunes and not making a bomb 😎 You guys constantly lie about Policy, shift goal posts, and that's the main problem.
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J
(@JussmoneyBX) reported
If you really love music buy the cd from Amazon and transfer it to your iCloud on a laptop Apple Music takes down Music randomly it’s better when you own it off a Disc cus anything through iTunes you don’t really own
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brie⁷ GIDLE LOCKDOWN
(@eternalbrie) reported
waking up to a RAK and itunes US #1 sounds so good after what went down today 😩
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d*lan
(@dylanthestarboy) reported
@marshallslily i’m sorry but that makes no sense. all songs smashed on spotify, apple music, and itunes. what exactly is different? there were no trends for mood or the box. there’s a trend for DL right now. please explain why 3 of them are dug down to tiktok hits and 1 isn’t
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marithea
(@ultrsrpnk) reported
Don't be sad, don't blame yourselves or anyone, don't be too harsh, don't just focus on what wasn't achieved, uhm hello?? We achieved alot. #1 on iTunes, improved on Kcharts and Japan charts, first song of a 2020 rookie to enter bugs daily, and many more broken records. 😚
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@redlibrarian
(@redlibrarian) reported
The biggest problem we had was people installing iTunes and forgetting to set their home directory to their local HD rather than their roaming profile, which cost large amounts of space on our profile server. An email reminding them of that fixed it. 3/x
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Newbs
(@Newbs28) reported
Tech question, I'm currently digitizing most/if not all of my movie collection and running into an issue. Does anyone know the best M4V conversion program? I have a few iTunes movies and concerts that I need to convert and they are being pesky AF about it!
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Victory Solomon
(@JeffKin62429342) reported
Do you want to sell Bitcoin? Itunes Card? Amazon Card? Or any kind of card? We have the best rates for You!!! You won't regret doing business with us. And you can call our customer care service 24/7! #BURMUN Cavani Bruno
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Stephen R. Smith
(@stephen_smith) reported
@davemark @mcelhearn It's often frustratingly obvious that the teams apparently working on the current music apps aren't and were never traditional iTunes users, as so much of that functionality and usefulness is missing or broken, and it would be driving the devs crazy if they used it the way i do.
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Debbie Morley
(@debbiemorley01) reported
@StravaSupport hi have been refunded on my Strava account in error but refund cannot be traced. It went via PayPal to iTunes, then to yourselves but has not turned up. Please look into. Thanks.
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the Dumb Ass™ 🍑🐛
(@aron_sux) reported
just remembered when i was like 13 one of my classes did a secret santa exchange + as one of my interests i wrote down music thinking my person could get me like an itunes card if they ran out of ideas but instead this mf named caleb bought me PLASTIC MARACAS
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Sean Champ
(@spchamp) reported
So, iTunes store for search and Inoreader for subscription - it would be totally podcast-focused, at that tho. Still not finding any "News RSS" recommendation service
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arch cfarrier
(@paulSDMCR) reported
This doc has reminded me that Gallipoli still isn’t available on any streaming service or to buy on iTunes or owt. Such a great film, just sadly forgotten
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𝔱𝔥𝔢 𝔫𝔬𝔱𝔬𝔯𝔦𝔬𝔲𝔰 𝔡𝔯𝔤
(@DerrickGardner) reported
@barktechco love your service! I’m wondering if using the Bark Kids VPN on my sons iPhone could possibly interfere with the wireless monitoring through iTunes and Bark app on my Windows laptop. Seems like when I had it installed before it caused the monitoring to stop.
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Z™
(@Mikeyy_Z) reported
Anyone that uses iTunes have any issues with music not syncing to your phone?
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Dustin
(@coasterswim) reported
@shayes287 “Apple TV” is the set top box and basically the new name for what used to be the iTunes Movie and TV Store. Apple TV+ is the subscription service.
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Gretchen
(@atxbluebonnet) reported
.@AppleSupport Spent more than 90 minutes on the phone with cust service on Sat. Rep had me log out of iCloud on iPad, now can't log back in w/ iTunes/App Store account. Can't update anything. Worse off than before calling.
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JaS
(@Sahlj) reported
@asymmetricinfo @mattyglesias @normative I am *kinda* wary, but people are making to big a deal about iTunes & Google Play. Android phones have always been able to side load apps - and most apps are just glorified mobile web pages anyway. If you really want to use the service, you have a browser.
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its only been a week ✨
(@unbarbu2) reported
@Apple pls bring back iTunes. Apple Music doesn't even compare. Just lemme have my library on one thing, and your Spotify service as like a choice. :(
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J ❄️
(@GirlOfYharnam) reported
iTunes, what's your problem?
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Victor Romero
(@VictorR65120907) reported
@nickandmore I wish they add the remaining 2 seasons of Rocko’s Modern Life. I wonder if the episode “I See London, I See France/The Fatlands” is causing issues on account of it is not on iTunes, nor was it on VRV.
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Sharon Wong
(@NutFreeWok) reported
@hulu I need to be in touch w/someone from your fraud or security team. There's a problem that has stumped your customer security team members and the folks at @iTunes. Help? help? Thanks
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Ryan
(@Darizzfoshiz) reported
@AppleSupport I’m having issues again trying to watch a movie on iTunes I don’t know if I can get some help
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Patrick McCarron
(@McCarron) reported
@film_girl @steveriggins Not working for me. I can't play my owned music on my iPhone, iTunes tells me to pay them $30/year to enable it.
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Stephen Hayes
(@shayes287) reported
Been seeing more “Watch on Apple TV” things and it is very confusing because they really mean “Watch on iTunes”....Apple TV is a subscription service (in addition to a set top box), while iTunes is a store front for purchases and rentals.
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Sha.⁷◆ⓛⓞⓥⓔ
(@esquisserdecal1) reported
my thought is not many us nevies support this cb that's why the views slow down even the itunes
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freya♡
(@HABITVIKK) reported
JACK HAS GONE DOWN TO 30 IN THE ITUNES CHARTS :( EVERYONE KEEP STREAMING!!
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The Emperor's Nude Deer
(@chiggedychew) reported
I've talked at length about how I've had tons of trouble with itunes glitching out random music files, and I finally found a sort of hacky fix. Converting trouble files to m4a seems to take care of the problem entirely you have no idea how much of a relief this is