iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/22/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • thewhostellout stelela throne (@thewhostellout) reported

    oh so i can buy 2 whole albums but the second i try to buy one ep itunes has a ******* problem

  • BillboardMoises Moises Hot 100 ➐ (@BillboardMoises) reported

    @Apple with its @iTunes has once again altered the chart. I downloaded Spotify and will put it through its practice run before making any changes to the charts source. Grouping isn’t the issue now, it’s just not recording down listening for specific songs for some reason.

  • sandeepiroy Sandeep Roy (@sandeepiroy) reported

    @WhatsApp If a Regular user interacts, transacts with a Business Account, then they're basically screwed? Your Terms & Conditions are weirder compared to using iTunes and not making a bomb 😎 You guys constantly lie about Policy, shift goal posts, and that's the main problem.

  • JussmoneyBX J (@JussmoneyBX) reported

    If you really love music buy the cd from Amazon and transfer it to your iCloud on a laptop Apple Music takes down Music randomly it’s better when you own it off a Disc cus anything through iTunes you don’t really own

  • eternalbrie brie⁷ GIDLE LOCKDOWN (@eternalbrie) reported

    waking up to a RAK and itunes US #1 sounds so good after what went down today 😩

  • dylanthestarboy d*lan (@dylanthestarboy) reported

    @marshallslily i’m sorry but that makes no sense. all songs smashed on spotify, apple music, and itunes. what exactly is different? there were no trends for mood or the box. there’s a trend for DL right now. please explain why 3 of them are dug down to tiktok hits and 1 isn’t

  • ultrsrpnk marithea (@ultrsrpnk) reported

    Don't be sad, don't blame yourselves or anyone, don't be too harsh, don't just focus on what wasn't achieved, uhm hello?? We achieved alot. #1 on iTunes, improved on Kcharts and Japan charts, first song of a 2020 rookie to enter bugs daily, and many more broken records. 😚

  • redlibrarian @redlibrarian (@redlibrarian) reported

    The biggest problem we had was people installing iTunes and forgetting to set their home directory to their local HD rather than their roaming profile, which cost large amounts of space on our profile server. An email reminding them of that fixed it. 3/x

  • Newbs28 Newbs (@Newbs28) reported

    Tech question, I'm currently digitizing most/if not all of my movie collection and running into an issue. Does anyone know the best M4V conversion program? I have a few iTunes movies and concerts that I need to convert and they are being pesky AF about it!

  • JeffKin62429342 Victory Solomon (@JeffKin62429342) reported

    Do you want to sell Bitcoin? Itunes Card? Amazon Card? Or any kind of card? We have the best rates for You!!! You won't regret doing business with us. And you can call our customer care service 24/7! #BURMUN Cavani Bruno

  • stephen_smith Stephen R. Smith (@stephen_smith) reported

    @davemark @mcelhearn It's often frustratingly obvious that the teams apparently working on the current music apps aren't and were never traditional iTunes users, as so much of that functionality and usefulness is missing or broken, and it would be driving the devs crazy if they used it the way i do.

  • debbiemorley01 Debbie Morley (@debbiemorley01) reported

    @StravaSupport hi have been refunded on my Strava account in error but refund cannot be traced. It went via PayPal to iTunes, then to yourselves but has not turned up. Please look into. Thanks.

  • aron_sux the Dumb Ass™ 🍑🐛 (@aron_sux) reported

    just remembered when i was like 13 one of my classes did a secret santa exchange + as one of my interests i wrote down music thinking my person could get me like an itunes card if they ran out of ideas but instead this mf named caleb bought me PLASTIC MARACAS

  • spchamp Sean Champ (@spchamp) reported

    So, iTunes store for search and Inoreader for subscription - it would be totally podcast-focused, at that tho. Still not finding any "News RSS" recommendation service

  • paulSDMCR arch cfarrier (@paulSDMCR) reported

    This doc has reminded me that Gallipoli still isn’t available on any streaming service or to buy on iTunes or owt. Such a great film, just sadly forgotten

  • DerrickGardner 𝔱𝔥𝔢 𝔫𝔬𝔱𝔬𝔯𝔦𝔬𝔲𝔰 𝔡𝔯𝔤 (@DerrickGardner) reported

    @barktechco love your service! I’m wondering if using the Bark Kids VPN on my sons iPhone could possibly interfere with the wireless monitoring through iTunes and Bark app on my Windows laptop. Seems like when I had it installed before it caused the monitoring to stop.

  • Mikeyy_Z Z™ (@Mikeyy_Z) reported

    Anyone that uses iTunes have any issues with music not syncing to your phone?

  • coasterswim Dustin (@coasterswim) reported

    @shayes287 “Apple TV” is the set top box and basically the new name for what used to be the iTunes Movie and TV Store. Apple TV+ is the subscription service.

  • atxbluebonnet Gretchen (@atxbluebonnet) reported

    .@AppleSupport Spent more than 90 minutes on the phone with cust service on Sat. Rep had me log out of iCloud on iPad, now can't log back in w/ iTunes/App Store account. Can't update anything. Worse off than before calling.

  • Sahlj JaS (@Sahlj) reported

    @asymmetricinfo @mattyglesias @normative I am *kinda* wary, but people are making to big a deal about iTunes & Google Play. Android phones have always been able to side load apps - and most apps are just glorified mobile web pages anyway. If you really want to use the service, you have a browser.

  • unbarbu2 its only been a week ✨ (@unbarbu2) reported

    @Apple pls bring back iTunes. Apple Music doesn't even compare. Just lemme have my library on one thing, and your Spotify service as like a choice. :(

  • GirlOfYharnam J ❄️ (@GirlOfYharnam) reported

    iTunes, what's your problem?

  • VictorR65120907 Victor Romero (@VictorR65120907) reported

    @nickandmore I wish they add the remaining 2 seasons of Rocko’s Modern Life. I wonder if the episode “I See London, I See France/The Fatlands” is causing issues on account of it is not on iTunes, nor was it on VRV.

  • NutFreeWok Sharon Wong (@NutFreeWok) reported

    @hulu I need to be in touch w/someone from your fraud or security team. There's a problem that has stumped your customer security team members and the folks at @iTunes. Help? help? Thanks

  • Darizzfoshiz Ryan (@Darizzfoshiz) reported

    @AppleSupport I’m having issues again trying to watch a movie on iTunes I don’t know if I can get some help

  • McCarron Patrick McCarron (@McCarron) reported

    @film_girl @steveriggins Not working for me. I can't play my owned music on my iPhone, iTunes tells me to pay them $30/year to enable it.

  • shayes287 Stephen Hayes (@shayes287) reported

    Been seeing more “Watch on Apple TV” things and it is very confusing because they really mean “Watch on iTunes”....Apple TV is a subscription service (in addition to a set top box), while iTunes is a store front for purchases and rentals.

  • esquisserdecal1 Sha.⁷◆ⓛⓞⓥⓔ (@esquisserdecal1) reported

    my thought is not many us nevies support this cb that's why the views slow down even the itunes

  • HABITVIKK freya♡ (@HABITVIKK) reported

    JACK HAS GONE DOWN TO 30 IN THE ITUNES CHARTS :( EVERYONE KEEP STREAMING!!

  • chiggedychew The Emperor's Nude Deer (@chiggedychew) reported

    I've talked at length about how I've had tons of trouble with itunes glitching out random music files, and I finally found a sort of hacky fix. Converting trouble files to m4a seems to take care of the problem entirely you have no idea how much of a relief this is