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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (86%)
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Sign in (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Verona |
Errors | |
 Charlotte |
Sign in | |
| Lehigh Acres |
Errors | |
| Miami |
Errors | |
| New Orleans |
Errors | |
| Amarillo |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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1NC39T10N
(@joevbruno) reported
@scarypoolparty You only have one issue Alejandro. You won't take my money. Why aren't you putting your stuff up on Apple Music or Spotify? Cellphone. Darkness. POISON. Do I have to buy an EP off your site or iTunes...because I will.
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Alex
(@alex54810) reported
@RachelTrue That will cause another problem. When they see a chargback they block app purchases / updates from iTunes. .. then you have to be transferred to itunes department to get it unblocked.
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Mumbo Jumbo
(@ThatMumboJumbo) reported
Replacing my entire audio recording setup (including the cable) STILL didn't fix my annoying audio issue. But now, I have finally cracked it, by installing... iTunes?
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Jeremy Bear (Major, zshq //Captain, The Aviators)
(@jezzerbear) reported
@Wool_F_Gang The itunes subscription service is terrible to navigate I find. I currently have a free apple trial after my 6 month free spotify finished. I'll never pay for streaming because I will hardly use it. I prefer physical music, and lots of the records i buy come with download cards.
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joey
(@baaji8873) reported
@altstoreio hi, I got an error when I try to install AltStore on my iPhone 6s iOS13.7, with every AppleID I use I got the error: « The provisioning profile is invalid ». I dwnlded the latest updte of iTunes and iCloud from Apple’s website, and the latest AltServer update (Win10)
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alicia | ᴊᴜsᴛɪᴄᴇ🏍
(@jdbflicker) reported
hold on is going down in the uk itunes chart NO
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blair 2 the squeakquel
(@pterodaustro) reported
its so incredibly cool how like 99% of the time when i try to put a song on my phone itunes just doesnt let me for Some Reason. it just doesnt do it. no notices or error messages or anything. it pretends like its adding it but then doesnt. its great
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TheEnglishVegan
(@TheEnglishVegan) reported
@askparamount I sent you a DM yesterday and your support person told me to reset my password, and use a simple password. I use iTunes to pay for my subscription to your service. Not very impressed with the support.
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୧ʕ•̀ᴥ•́ʔ୨
(@peachsodafizz) reported
i need to restore my phone w itunes but its not working on my bfs laptop :( does anyone have a computer w itunes up to date that i can use??? pls ill smoke you out even & itll only take like 20 minutes tops lmao :(
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Sentry
(@SentryRBLX) reported
@HenryNTBG Customer service after being hacked is the worst My 9 year old son's toon was hacked and stolen. He was devastated and customer service is asking for an iTunes purchase. Being my son is 9, we've never used anything but gift cards for this game, and we've spent way too much.
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KC08
(@KiloCharlie08) reported
@AppleSupport I’m still having issues with the brightness having its own mind and dimming and going bright and the True Tone and auto are off it’s been like many months since update no fix even downloaded yo-yo date version on pc iTunes no different. I give up
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Davé
(@Bey4Dave) reported
Wasn’t iTunes supposed to be shutting down?
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Deb 🤡🌈
(@wayhaughtearper) reported
Anyone else having an issue with their season pass from @iTunes #WynonnaEarp
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Shelia W Frances
(@FrancesShelia) reported
Eagerly awaiting WYNONNA EARP S4.B tonight! I BOUGHT all four seasons on iTunes. I will BUY ALL on BluRay when I find them. I will PAY for ANY streaming service Wynonna Earp airs on! I have put my money where my mouth is!! #WynonnaEarp #BringWynonnaHome
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emma ☆ misses vvd
(@emmaakchan) reported
my headphone jack is so broken it keeps triggering one of the only songs in my itunes library to play and i keep laughing
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Expobill
(@Expobill1) reported
@sallydollies @CrawliesWithCri i had a problem in 2012 with iTunes, they deleted my account after i confronted them. hates losing anything! /typing this on an MacBook air 2010 running Mojave OSX which i cant do.... according to... yup !
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DogGirl51 #WW84
(@DogGirl51MC) reported
@ThatMumboJumbo I am no stranger to audio problems... But that's a new one. ITunes? Seriously?
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tony ghosts
(@KasperDnB) reported
8+ hours of organizing my @Serato library today. Take aways: 1) tag your files properly at the time of import and let smart crates do the work. 2) serato needs to improve its file mgmt massively. working with an external drive and iTunes library created so many problems
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Mumbo Jumbo
(@ThatMumboJumbo) reported
Apparently installing iTunes also installs a better AAC encoder, which OBS can then work with and it fixes a lot of audio issues and gives better recording quality. I'll be honest I didn't see that one coming either.
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Just call me GG 🖤
(@JustCallMeGG1) reported
@ThatMumboJumbo ITunes it fixes all your audio problems...I guess??
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just dre.
(@thedrebouie) reported
My itunes keeps switching to the browser page on my phone. I just want it to stay in the most recently played, or my library. How do I keep it from changing on its own? Anyone else having this issue?
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TheEnglishVegan
(@TheEnglishVegan) reported
@paramountplus @askparamount any idea when you are going to fix the issues with the Apple TV app and login in when you pay with an iTunes subscription. Many hundreds of people can’t use your new service. #paramountplus #paramount
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Sean [oop-]
(@SeanTheMan34) reported
@ThatMumboJumbo Well that was... unexpected.. usually iTunes gives me more issues than less. Huh, this just gets weirder and weirder. Dangit mumbos setup
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Emilian Bold
(@emilianbold) reported
Oh, dear. Who needs the restrictive corporate IT rules when you can own an Apple device and do it itself? iTunes failing due to "an error". Confirm you "trust" this computer 5 times. Have the backup fail midway due to "space" when you have plenty of it. And on and on.
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uhhsalt
(@uhhsault) reported
@ThatMumboJumbo yeah. installing itunes solves a lot of problems with audio video and especially with Adobe softwares
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Jim Ross 🏴🎞️
(@JimGR) reported
@LeeHutchison_ I ‘own’ some stuff via iTunes but it basically feels like only one rung up from a streaming service. Although, I am perhaps still in the headspace of being burnt by DRM-riddled music I bought on there in the early noughties. It’s maybe better now.
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Sam🇳🇦
(@sam_too_Good) reported
@Iam_Chipe But did you put it on iTunes on your Pc like we told you? Cause I had the same problem when I was install iOS 14 and it got stuck on that recovery mode, go watch some videos on YouTube they’ll help.
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skye
(@starIightrry) reported
@doksuwu i don’t think ppl who buy music on itunes also have apple music. like i think if ppl are buying albums they don’t use a streaming service
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Bojana Coklyat 👩🏻🦯🐙
(@bojana_coklyat) reported
I learned to type when I was 30, I never really needed real typing skills to check Myspace or download music on Itunes. I worked in food service and retail since I was a teenager, only when I went back to college did I start to really use a computer. #DisabilityTwitter
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Jeremy Schmitt
(@Jermovillas) reported
@TorahTrading @alf_poor I think they initially called it the umbrella and to me it started with iTunes and the iPod. This is the same line of thinking they have from the manufacturing to financing/sales, continued service (charging stations with wave). That’s why I’m long!