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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Malsona 5 🏳️⚧️ (マロリー)🌹
(@Mariogirl17) reported
MIKU PUT THE ITUNES DOWN!!!!! STOP!!!
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Matt Clifton
(@slightly99) reported
@jonholmes1 We found them PPV on another service - iTunes or Amazon I think.
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MikeDBell
(@MikedBell) reported
@Medium__Talent I went with Apple Music way back in the day just to stay in the iTunes realm so my personal collection could interact with the app seamlessly, which it did. I never understood the problem when iTunes went away. I felt zero impact.
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sweeter than freedom
(@topscallop) reported
@RoseHarding I really want to watch it but I refuse to subscribe to another streaming service. Hoping I can just buy on iTunes or Amazon some day.
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卡丽娜粑粑
(@honghao90) reported
@morrick I’m having the same issue, my iOS 4/5/6 devices can’t download apps anymore. And the iTunes Match doesn’t work.
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Kerry Hale
(@KerryHale17) reported
@Thinkwert They said “learn to code”. We ate that guy. Then “telework”. We ate him too. We went back to school, but we ate the professor. Job training corps? Ate them. Tried podcasting, but iTunes took it down for “problematic violent subject matter: eating people”. Two Americas, man.
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Spark T. Bibo, 💉💉💉🖖🤙 🏴 CT-9921
(@SparkBibo) reported
@yislash I’ve purchased season passes for years and they’ve always worked. However, this season on Archer had the same ******. A missing episode. They eventually put it up but it took like 3 weeks. So maybe it’s a wide spread issue with iTunes atm?
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JOCELYN RENÉ🧵
(@TheJocelynRene) reported
Went to look at the reviews for the @YouVersion app on ITunes to see if anyone was having the same problems I was. And it is FLOOOOOOODED with fake reviews. I mean FLOODED. Smh With all that effort they could’ve fixed all the bugs instead
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Danisa Lusha
(@Lusha2009) reported
@TVMoJoe I never used iTunes but is possible to download media you bought from to your local drive? If that is the case, I suggest you do that. Is it always good practice to have a spare backup harddrive just in case. No internet no problem. No iTunes app no problem.
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russbengtson.eesh
(@russbengtson) reported
but then you got iTunes and downloads. and man, that did away with a lot of problems! you had all the space you needed on a hard drive, and if you're not lugging piles of CDs to a cash register it almost doesn't seem like buying at all. until the credit card statement comes.
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Riccardo Mori
(@morrick) reported
@honghao90 As I said, the problem is that the version of iTunes I’m using on my older MacBook Pro can’t connect to the iOS App Store either…
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Steven Willems
(@willemsst) reported
@AppleSupport I switched last week my iTunes Match account into Apple Music. However, my Match account was automatically renewed and billed last night. Why? This doesn’t seem right.. I expect my 24.99 to be reimbursed. Also, still issues with lossless Apple Music. Is it linked?
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♛ Shill Team 6 Captain ♛
(@Matthew_Nickell) reported
@JumpstartJake Yeah I tried that, a ton of other **** too. I finally hooked it up to iTunes and it basically gave off a unable to recover error, had to wipe the whole thing.
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Cynthia "Arty" Ng
(@TheRealArty) reported
Wow, only took an entire major release, but in 15 @Apple finally fixed updating #iOS via #iTunes so that you don't have to disable your passcode to get around a generic error code
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George
(@MLBGeo) reported
Spent the last hour and a half trying to restore a iPad and was getting nothing but error after errors. It's because I had the ****** windows store version of iTunes installed. I downloaded the normal .exe version and it worked fine 😑
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NTZC
(@NotTheZedCee) reported
@im_pyro_north @Atlus_West Its just streaming, and I dont believe the dancing game soundtracks are on there. Streaming is great, but Id rather pay a dollar to have the song anywhere regardless of connection, and they pull the songs from the service we're SOL. P5 is on itunes, just hoping for the rest.
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Omar Arshad
(@omararshad) reported
@saadiyaz27 Contacts k liay to simple gmail login karain. Ajain ge saray contacts if you have synced. Photos k liay apps b hain, otherwise iTunes se
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Trebooks
(@Trcv_ebooks) reported
FOR SO-O-O-O LONG, FOR FIRES THAT BURN DOWN THE NEW ITUNES UPDATE, APPLE.
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iTunes • Vudu • Amazon Videos (To Own)
(@StreamingVideo_) reported
The Chris Rock 5-Movie Collection went on sale today for 19.99 on iTunes (Bundle) Films include: The Longest Yard, Head of State, Top Five, Down to Earth, Pootie Tang .
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Stephen Long
(@s60long) reported
Suddenly I can’t purchase game packs with iTunes …it says an error has occurred and to contact iTunes Store to connect with a tech…of course it will cost some money 😳
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Kyle 🏳️🌈
(@kyleve) reported
from
San Francisco, California
@_shantini_ After like 16 years of using iTunes for buying music and **** I’m unfortunately far too down this rabbit hole
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(((herbertholler)))
(@herbertholler) reported
from
Bronx, New York
@MikeCzech serato suggests not using itunes. less chance of issues. i’ve personally had issues like BPMs changing, tags not transferring.
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King Lew
(@d_lew716) reported
This something for y’all to do. Go to your friends who rap or sing iTunes and just play all their music. Idc if your working. Turn the volume all the way down and just let they **** play until you run through all they ****. Phone gotta be fully charged to do this everyday lol
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Auryn.eth Ĝ⌣Ĝ
(@auryn_macmillan) reported
@jeffscottward @avsa @WalletConnect Do you sign in anywhere with your Apple Wallet? Or do you sign in with your Apple ID / itunes account? (Honest question, I don't use apple products)
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Tanya Wilson
(@BeSpecialAlways) reported
@ROCKETJAYSON @Senah_02 @chromatigaga I think Gaga fans started the negativity. Y'all wanted Gaga to be the Pop Queen so bad. I remember when 4 was released some Gaga fans came on a Beyoncé board saying y'all voted down 4 on iTunes. I was like where is this coming from? Aren't Beyoncé & Gaga supposed to be friends?
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Eric Florence
(@VideoProFlo) reported
@drewmagary I went down a rabbit hole. Bono needs to be higher on this list. Simply for the time they made all iTunes users download their ****** Songs of Innocence album. Try him at The Hague.
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DamnItsTris2
(@DamnitsTris) reported
IPHONE USERS: if you’re tryna watch a movie you’ve purchased/downloaded from iTunes and the message “there’s a problem loading this content” keeps popping up all you have to do is not delete the movie but undownload it then download it again, twas buggin
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Mike Czech
(@MikeCzech) reported
@DJMarcusA I should start a counseling service for those frightened by iTunes 😜
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Catherine Oldfield
(@catoldfield) reported
If you receive an email, seemingly from someone you know, asking you to help them out buying an Apple or iTunes gift card because they’re having trouble with the website, do not do it. It’s a scam. I only twigged as their turn of phrase was nothing like my friend would write.
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Cynthia "Arty" Ng
(@TheRealArty) reported
Wow, only took @Apple an entire major release, but in 15 you can finally update #iOS via #iTunes without disabling your passcode to get around a generic error code