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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Williams
(@AcrossDaKeeper) reported
@icecube @MrChuckD @iTunes Once they have your money, they don't care. The problem is that because it's Apple, who tf is going to stop them?
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Mr.Serr
(@ImmaSlapYoMomma) reported
@Jesscorbin1990 @icecube @iTunes That’s a streaming service. He’s talking about his purchased music.
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OmegaDoesThings
(@OmegaDoesThings) reported
@ZeDingo Ooh, thanks for that heads-up, I was planning on acquiring it on iTunes like other seasons, but the store kept giving me some error about the entry being edited.
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ChromiumProtogen42
(@ChromiumProto42) reported
@Ushori_Wolf Yes, I have read, but if you haven't tried already hold down the power and home button for 10 seconds, release power and keep holding home. that should force it into iTunes recovery mode which you can plug into a mac and flash iOS again. saved multiple devices in my experience.
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Geoff Valent
(@geoffvster) reported
@prvncher @TabGames3 @benz145 Apple really changed the game with iTunes. My company was developing mobile games before the iPhone came out. The revenue share before iTunes was terrible. 80/20 split with only 20 to the developer. And you covered your own dev costs. The 70/30 split Apple did was revolutionary.
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Steve Tricanowicz
(@strican) reported
@b_t_walsh @AppleMusic Oh so cuz I was a Luddite that never bought anything from iTunes, I don’t have this problem? I knew I was living in the year 3000 when I chose to use Zune!
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HostyleSDLuis-Btnh36M4L
(@btnh36) reported
@iamKrayzieBone @iTunes That's why after purchasing digital music from itunes. I use a lab top so the files are down loaded under iTunes media. The music you purchase can be dragged manually to what ever devices your using whether it's a phone or tablet a hard drive for storage. If your listening...
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LizSpinazola
(@LizSpinazola) reported
@stmcgarret @sabreaxe Remember when their terrible album was just forced into everyone's iTunes? I totally believe there was some kind of satanic message/frequency in there.
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StoneSketch
(@Stone_Sketch) reported
@icecube @iamKrayzieBone @iTunes Never had that issue and I have a lot
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Zak
(@MisterJ831) reported
@iPhone_News Had to call Apple 5 different times to resolve the problem and they finally put the money on my MasterCard instead of iTunes.
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Shauna Hewitt
(@shewitt1978) reported
from
Newport News, Virginia
@gobucks1970 @icecube @iTunes Damn, I had that problem too with the U2 album! Never wanted it and it kept reappearing 😝
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Podcast Promotion Agency
(@PodPromoAgency) reported
@StrangeTrekshow If you have Apple Podcasts,this is for you. I'm from Podcast Promotion agency. We will provide huge traffic with organic downloads, reviews & ratings on iTunes store. It’s is paid service. Do you want to take our service?
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OriginalGirl235
(@rauwlena2050) reported
@leeknelly Sorry but if this publicity stunt won’t make calm down too 50 on iTunes; all this embarrassment is useless! 🌝
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Jessica, Spooky Edition 🍂🎃
(@BunnyJugs) reported
I have an iPhone issue can anyone help? Its an iPhone XS max (I think), and its completely dead unless its on charge and then it just keeps rebooting and I can see the Apple logo etc. When I connect to my PC, iTunes doesn't recognise it and it just goes completely dead again
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drew.
(@ifdrewaretheone) reported
Me: -Goes to Apple Store for battery service Apple Worker: Have you made sure you backed up your data? We are going to do a full restore. Me: Yep :). The Backup: I'm going to end this whole man's career. Itunes: Your Backup is corrupted. Me: FUUUU-- (Looks for repairing software)
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@ArisentrTech Were thinking of Apple TV+? Apple TV is a movie rental service. Also known as iTunes.
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Tom Robinson
(@tjrobinson) reported
Apple are so annoying sometimes. I've been charged £49.99 for something and the only way I can find out what is to install iTunes on my Windows PC because I don't have any Apple devices? WTF I think I'll just issue a chargeback on my credit card.
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★—Lore Master {RP}★
(@NSFW_elf) reported
//is it just me, or is the pc program, itunes, not working? I click on buy this, it says billing info, i press it, and click the buttons and links inside, but nothing happens. i cant by a movie! //
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Tiger Kev
(@kevee_D) reported
@icecube @MrChuckD @iTunes Snoop took down The Chronic and **********.
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Eric
(@EricYvon) reported
@THC_Podcast Are you guys aware of an issue when trying to download this ep from Itunes?
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Jim
(@realjimconroy) reported
@Jdruc00 @icecube @iTunes What service is this?
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HALF-A-DOZEN
(@setgang6) reported
@icecube @iTunes Scroll down your purchased list, it’s there. That happens when artists/labels resubmit material. You should know this Cube
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Ian Acheson
(@NotThatBigIan) reported
@_DF42 @iTunes I can't get that far I'm afraid. A briefing on NIRT to GB recruits isn't the same as Irish ppl now knowingly trolling their neighbours who have made it clear how hurtful & disrespectful it is. That's a huge problem & it needs to be owned. I've said exactly the same re Loyalists.
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Liz
(@LizWhoFan) reported
@llessurekim @Matt_TheWhovian Same, actually. I get it on ITunes, which doesn’t have it available until midnight after it’s shown. The problem is, they haven’t actually made it available to preorder and that’s making me a bit nervous!
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sortius
(@sortius) reported
@ClassicII_MrMac @littlesteve Nope, but my ******* ex did this to my music collection when she "let iTunes organise" it on my server. Probably about 60% of my music was deleted or dumped in an "unknown" folder with the files all being renamed "unknownXXXX.mp3"
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OriginalGirl235
(@rauwlena2050) reported
@leeknelly Sorry but if this publicity stunt won’t make calm down top 50 on iTunes; all this embarrassment is useless! 🌝
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Mark
(@Mylifeasmark19) reported
@PiaToscano @iTunes @AppleMusic Another artist I like who is a independent artist released a EP 2 weeks ago and had the same issue with Apple Music they need to sort there site out!!
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j
(@jacobcex) reported
@PiaToscano @iTunes @AppleMusic It's not on YouTubes streaming service either
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Stuart Parsons
(@weallscrewed) reported
@icecube @iTunes Reading through all of these comments is depressing. Every comment here glaringly points to user error.
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CokePokes
(@CokePokes) reported
Should I add an iTunes server search to AppStore++(TrollStore)? That way, you don’t gotta have an app installed to downgrade it?