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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Matias Melian
(@matiasam) reported
@AppleSupport hi! Seeing a “Cannot connect to the app store error” and everything else works (safari, download old purchses, itunes store, etc), any ideas? Already did faxtory reset, sign out/in, etc.
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ً
(@currytantou) reported
@kitsune_30 only way to get from itunes is create japan itunes acc and then buy japan itunes card (there's websites that offer this service). it's a hassle but it works!
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Jerry Gonzales
(@wolverine49007) reported
Don't lag like crazy seriously what's the point of letting us Watch Videos From Itunes on our Windows Based Laptops and pc if it lags like there is no tomorrow either fix the problem or end the ability to stream our itunes Movies and Tv Shows on Pc and Laptops
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Fiona Mountford
(@FionaLondonarts) reported
Hallo, @AppleTV. I have been a subscriber since the beginning and lately each month you have sent me an email saying that £4.99 credit will be added to my iTunes account as a thank you. Problem is, the credit never seems to be added and the balance on my iTunes account is zero.
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Shivashkar Sukul
(@shivaskhar) reported
@TaborTimeYT @hosefpls You can not skip the trial on payments made through Google and iTunes. However you can use them with a vpn to subscribe to the service if you're not from the US. Since payments made through the web would require an actual US payment method and a US zip code
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if it aint dua
(@thatkindofdua) reported
BUY LEVITATING ON ITUNES REPLY 5 TIMES OR NOT MY PROBLEM WILL BE THE NEXT SINGLE
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Mailia
(@Mailia) reported
I need to figure out a way to transfer music onto my iPhone without having to use iTunes since my setup is super complex and iTunes is slowing me down needlessly.
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ASH
(@yoitsmeashhh) reported
@shunkiee @FILLETERZ Then sponsor more US residents? Are you from the US? Make use of those funds for yourself. This isn’t a competition we need more buyers. But then again, I don’t think you see that problem. Globally u wud need more money bc u r buying physical albums not just iTunes. @BLACKPINK
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Lana Maria Parrilla
(@Regals_Italia) reported
@LParrillaNews_ @LanaParrilla I can’t find it anymore on iTunes Italy. I think it was taken down...
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sylvanaire (@🏡, 😷)
(@sylvanaire) reported
My iMac is taking *forever* to boot up. I’ve had this problem with it for years. I barely use it because it is so sloooow. I took it to an Apple repair shop & added RAM but it still just drags along. I want to add a playlist from my iTunes acct but may give up at this rate! 😠
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๏ภค คﻮ๏гเ-เฬє🇳🇬🇺🇸
(@AlhajiBabaah) reported
@AppleMusic rant pt 3 the funny thing is that the music may reappear. This is an #iTunes #AppleMusic issue that’s always been there deleting songs and randomly bringing them back or not accounting for the fact they’ve been bought and are owned. 😠😠😠😠😡😡😡😡🤬🤬🤬🤬
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Chatabix
(@chatabix1) reported
CHATABIX HAS BEEN DELETED BY ITUNES OUR COCKEREL IS FEELING DOWN IN THE DUMPS
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Muscle Crowe
(@JoeyValentino_) reported
Finally stopped acting broke and subscribed to the $9.99 iTunes music a few days ago(service isn’t great in certain countries.) So I’ve had Chris Brown on shuffle and MY GAWD🔥 @chrisbrown
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Ken Tindell
(@kentindell) reported
@alexhern Apple are no different, with iCloud, Apple IDs galore, iTunes, and Mobile Me accounts. All subtly breaking things (a friend always has their iMessage service break when their iPad reboots because of some long ago long dead Mobile Me setting).
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John Beauregard
(@BeauregardJohn) reported
@catmanbirdies @KindaKatty1 What about for live sports? That’s confusing. I have Amazon and Hulu iTunes and I’m ready to cut the cord but live sports is the problem.
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David Swainsbury
(@Swasle) reported
The biggest problem with @Apple is @iTunes still full of bugs, greyed out tracks in #playlists have to sync multiple times to get new songs on #iPhone
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jaz
(@ghostunstabIe) reported
@justicespeach yeah well the front is clean now too but it has major software issues, couldnt even connect with itunes and hard reset it
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tukru, a morbid bisexual
(@kissakerho) reported
recommend me a podcast listening app that's not Spotify or iTunes, the one I've been using forever is low key broken and I'm tired of it
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Lana Maria Parrilla
(@Regals_Italia) reported
@LParrillaNews_ @LanaParrilla I can’t find it anymore on iTunes Italy. I think it was take down...
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Jerry Gonzales
(@wolverine49007) reported
Don't lag like crazy seriously what's the point of letting us Watch Videos From Itunes on our Windows Based Laptops and pc if it lags like there is no tomorrow either fix the problem or end the ability to stream our itunes Movies and Tv Shows on Pc and Laptops
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Molly Shah
(@MollyOShah) reported
from
Berlin, Land Berlin
@jilliancyork I don’t know if you’re interested in switching to a German account- but I was finally able to do it and had zero issues (it was help up forever because I had a 25 cent credit on iTunes) So far all my apps still work etc
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arya.
(@zyxingent) reported
exols say jd is bigger than exo when his digital surpassed exo, bh is bigger than exo when he broke the records, ji is bigger than exo when his debut became way more successful, jm is bigger than exo when he hit #1 on itunes that exo can't but when a xingmi says, it is a problem
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FARI BRADLEY
(@FariBrad) reported
Also #squadcast keeps cutting my recordings right down to way before I pressed stop recording! I recorded a minute and left a 30 second silent buffer before pressing STOP REC ORD, but the wav file was only 26" long when I opened it in Itunes aftewards??
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USConstitution
(@wakeupsong) reported
@TheBradBlog Sorry, but I'm still having the error. If I go to the iTunes store, your podcast is there, but I cannot subscribe or play individual episodes.
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macready
(@prkchopexpress) reported
ugh. why ******** does apple make it so ******* hard to add album art to stuff already on your phone? itunes is the only problem that gets worse with every ******* new version
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Bishopsgreat
(@bishopsgreat) reported
Tryna get our podcast up on ITunes but they don't like me. Keeps coming up with more issues, I can only ascertain that ITunes is working for the Mafia.
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Jon Cohen - Media - #CollisionConf
(@cohenHD) reported
@marcoarment I had a similar issue, try to go to either iTunes or Apple music and sign out there and then sign back in. Fingers crossed.
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Tymber Dalton aka Lesli Richardson
(@TymberDalton) reported
Yes, I think I have extra backups of all the data, but the problem is it's scattered. And it's all my pictures, e-books, and iTunes library. #lessonlearned
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escaped lab rat
(@tendership) reported
and im very sick of seeing them posted under hit tweets like a promo thing use critical thinking you will literally be able to use your money to buy on itunes etc when it releases. i don’t think everyone is scamming it just isn’t a needed service
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Kay
(@MrKayPT) reported
@marcoarment I had a similar problem: I applied for iTunes Connect (iBooks) years before submitting my first app. When I tried to submit the app I couldn’t log in to App Store connect. Support solved it for me.