iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/30/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (75%)

    Errors (75%)

  2. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew Orleans Errors
United StatesAmarillo Errors
United StatesSaint Cloud Errors
United StatesDaytona Beach Playback Issues
United StatesLos Angeles Errors
United KingdomHarrow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • breonnaaxo posh spice ♡ (@breonnaaxo) reported

    I’m still really upset it’s because of Wendy Williams that we don’t have Aaliyah on any streaming service and can’t buy it in iTunes. #Aaliyah20

  • Sean_Q_Peavy Sean Q. Peavy (@Sean_Q_Peavy) reported

    @PatmanVP Unfortunately the iTunes version of this movie has audio issues. I don’t know if it was fixed yet though. I have it on that platform but most of the audio sounds like it’s in a tunnel.

  • inspect61975098 inspector (@inspect61975098) reported

    @Mariam67670932 @HiltonRiyadh Please pay attention... to the hotel management She is a thief and claims to provide service and steals iTunes cards, by dating

  • MoonlovingOt7 Em⁷ 🇦🇺💜🤠🧈STREAM, BUY PTD & BUTTER NOW (@MoonlovingOt7) reported

    @bongsupzzz @SugakookieOT7 I think no matter what it is that US go for. Then we need to lay out how much $ its going to take. That way we know. I think its well and good to say we have to do it, great lets have a good plan look at the $$ now because last week we started with itunes. Now we are 1 day down

  • PeterofSuffolk Peter of Suffolk (@PeterofSuffolk) reported

    @IsabelOakeshott Thank you, I have now sorted this. If anyone else has the same problem, go to: settings/screen time/content&privacy/iTunes and AppStore purchases/delete apps - select “allow”

  • HenrikKevin Henrik-Kevin (@HenrikKevin) reported

    @lidor10000 The only problem that he released different versions and not everyone buying the same one on iTunes,it would not be this close there either

  • Russell_tos Russell (@Russell_tos) reported

    @evoterra @inkphemeral Honestly sounds like a dumb service. If you have a podcast big enough you’ve got iTunes reviews and listener emails and tweets. How would a third party even begin to give creative feedback worth paying for if they aren’t even in the know on what the creative process is?

  • inspect61975098 inspector (@inspect61975098) reported

    @Mariam67670932 @HiltonRiyadh Please pay attention... to the hotel management She is a thief and claims to provide service and steals iTunes cards, by dating

  • ShequannBrown shequann brown (@ShequannBrown) reported

    @Khaleeq66490528 @fixunlock My iphone xs keeps shutting down when it boots the the apple logo and even when I try updating it through iTunes its consistently failing what's the best way to resolve this problem?

  • romanbackk Write A Rap (@romanbackk) reported

    @wonderfulmade24 Just log out of your iTunes account. Create a new one then login and buy the songs.

  • iamdanjoyce Dan Joyce (@iamdanjoyce) reported

    @mattcassinelli I had the same issue .. had to use iTunes on windows for it to work

  • MaxTheKing1 【🧡Max The King🧡】 (@MaxTheKing1) reported

    @cookieblobber @CraftyAdrian360 if you mean the finale, that was a communication error since all the other platforms removed it except for iTunes

  • VillaNoma2 CluCoinoma (@VillaNoma2) reported

    @JackPosobiec Look at all then stretching Mother's with their kids holding them with error itunes looking for an photo op

  • meebee_abo MΣΣBΣΣ a.k.a KAZUHIRO ABO (@meebee_abo) reported

    Okumura.'s "Garden of Madness", even if they officially participate in NMH3, it doesn't change the fact that this is pirated fan art. If TSA's OST becomes available on iTunes, Spotify, etc., it is very likely that "Garden of Madness" will not be available due to copyright issues.

  • mrsnippyloki 🧡💖🏳️‍🌈Celeste🏳️‍🌈💖🧡Ko-fi Shop Open! (@mrsnippyloki) reported

    Hopefully me resetting my ipod and restoring from my laptop works? Idk why but our mac is super old like 2006/09 those big ones. For some reason it doesn't update the OS? So that means iTunes nor any app will update? iTunes can't connect to internet on it. Plus I had error

  • ChartsJackson Jackson **** Charts (@ChartsJackson) reported

    It appears as though the issue with Jackson’s songs charting under different names on iTunes has been fixed as he is charting under Hong Kong, Macau & Taiwan under his english name

  • LadyHawkins Rachel Hawkins/Erin Sterling (@LadyHawkins) reported

    I feel like I've asked this before, but HERE I AM AGAIN: Do I have to have an iTunes account or some kind of Apple ID Sitch to get Apple TV+? Because I'd like to watch things on Apple, but I loathe everything Apple, so you see my ISSUE.

  • StopgapOttawa StopGap Ottawa (@StopgapOttawa) reported

    2. Now it's asking me for my iTunes password. I enter it then it sends me a message on all devices "your apple ID is being used to sign in to a new device". I click "Allow" and it sends me a code to enter. BUT I don't see anywhere to enter the code on any of my devices.

  • i_am_a_person3 a person (@i_am_a_person3) reported

    @ZoeySashaSummer @torpordust She preordered the shows on an iTunes like service meaning they were already downloaded before she got to amphibia, at that point she just needed to wait for the episodes to come out so she could watch them. Also the all the characters are watching the exact same show.

  • dlhiiiv Anas (@dlhiiiv) reported

    @AskScribd I have tried everything still not working.. Also I have created an account using iTunes, but there’s no iTunes sign in option on Scribd website.. what can I do? Please note my vacation just started and this is much needed right now :)

  • bwitiptah bwitiptah (@bwitiptah) reported

    Is there a Black-owned streaming music service similar to iTunes with an App for iPhone/Android?

  • Ewok FaZe Ewok (@Ewok) reported

    @riftmull the problem is i don’t have itunes

  • tanyaphillips18 maybe it's mRNA... maybe it's Maybelline (@tanyaphillips18) reported

    was happily working my way through a podcast with many, many episodes and then #itunes updated and now most of them are gone. apparently it's a known issue. #wtaf

  • revvdre dré (@revvdre) reported

    iTunes customer service is gonna make me wait 30 days for 30 dollars

  • phmtr11 mênh phăng 🔥🐷♏️ (@phmtr11) reported

    i'm currently listening to My All Is In You, and i'm wondering why this song is NOT in either itunes store or apple music 🤔 is there any copyright issue or what

  • kryzamiel Kry (@kryzamiel) reported

    Damn, I wish I could get battle pass but I’m having that mobile-only issue. Problem is, I can’t use iTunes to top-up, and battle pass isn’t on the website.

  • GratefultoJesus PrettyPoodle💛💙🐩⁷ (@GratefultoJesus) reported

    @Scenery_8 @btsfanmomma We hopefully got ptd #1 for 1 week. The issue is the next week. No rdio & rdio means less sales needed. 2 versions only which means all buyers will need multiple accounts on iTunes & Amazon & tidal etc. it would be very difficult. Butter would be much easier .

  • nonsuch_girl Girl (@nonsuch_girl) reported

    @WmScottBlair I let my iTunes decide daily lol shuffle typically doesn’t let me down 😜

  • kclarkcollege Kim Clark (@kclarkcollege) reported

    Just going to add my voice to the many who say that @apple has ruined Itunes. It's a mess. I'm really frustrated. Doesn't recognize devices. Big problems synching.

  • jeanhole_ 지나 (@jeanhole_) reported

    the most down bad i’ve ever been was when i actually listened to the u2 free itunes album