iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/22/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • williamwha_ I LOVE NICKI MINAJ (@williamwha_) reported

    US barbz keep buying do we have a problem on iTunes, Amazon and Off Nickis Store #DoWeHaveProblemnumber1

  • BTSHome389 🧈 Foreva ARMY⁷ (@BTSHome389) reported

    The rules for iTunes is pretty simple: You can have up to 4 accounts linked to one payment method. You CAN buy multiple times per week (more than 3) with different accounts. Best practice is to NOT link your device to your account. How to handle issues: +

  • OnikaStanz ty ♡ DWHAP (@OnikaStanz) reported

    Do We Have A Problem? 🅴 — 121 hours on iTunes US 🇺🇸 Let’s go for 140 hours Barbz! keep streaming #DWHAP

  • BarbUnion 𝗕𝗔𝗥𝗕 𝗨𝗡𝗜𝗢𝗡 (@BarbUnion) reported

    The explicit version of @NickiMinaj & @lilbaby4PF’s ‘Do We Have A Problem’ currently has a GREEN update on iTunes. The instrumental and clean have RED updates.

  • Amonimaraj Amonimaraj 🥶 (@Amonimaraj) reported

    @terryholton65 I need a iTunes login

  • giveminaj rob (@giveminaj) reported

    @iamcardib BUY DO WE HAVE A PROBLEM IN ITUNES *****

  • barbzterritoryy DO WE HAVE A PROBLEM? (@barbzterritoryy) reported

    itunes USA {2/10/22 9am EST}: Do We Have A Problem? (explicit)- #1 Do We Have A Problem? (instrumental)- #4 Do We Have A Problem? (clean)- #15

  • mineTurtle_DXR rageTurtle 🐢 (@mineTurtle_DXR) reported

    @DeltaCypher Don’t, this one was a 128GB, was gonna use it for a camera and it kept freezing or crashing and yes I did an iTunes restore with the same issue

  • mainthingxbby millie 🦋 (@mainthingxbby) reported

    what is genius on itunes and why does it keep giving me errors

  • Manati30 Manati l Stream 30 by Adele 🤍 (@Manati30) reported

    @itstimir why does Hold On perform so well in the UK, also on iTunes?? It might even be worth releasing it as a promotional single in the UK at the end of the era, the problem it's just not radio friendly at all 😭

  • frankedstein Frankedstein (@frankedstein) reported

    @motivational BUY DO WE HAVE A PROBLEM ON ITUNES

  • BTSHome389 🧈 Foreva ARMY⁷ (@BTSHome389) reported

    Apple and iTunes can be glitchy just like Apple Music can often be a pain with PLs...it just happens sometimes. So, if you run into issues try: Making sure that your devices are not linked to any of your iTunes accounts and you don't have more than 4 accts per card.+

  • nerdyminaj24 nerdyminaj🦄 (@nerdyminaj24) reported

    Nicki Minaj & Lil Baby’s “Do We Have. A Problem” [CLEAN] has re-entered the Top 15 on US iTunes.

  • PIIPPERI800 Piipperi (@PIIPPERI800) reported

    @christianbute @thecomputerclan Then use the eq to turn the stuff down. I don’t even own any Apple headphones, but with a little eq my Razer Hammerhead Wireless and SteelSeries Arctis 5s sound just fine (except on Windows, which has a very flat sound in iTunes for some reason)

  • OnikaStanz ty ♡ DWHAP (@OnikaStanz) reported

    iTunes United States: 🇺🇸 #1. Do We Have a Problem?, @NICKIMINAJ ft. @lilbaby4PF — [=] *121 hours at peak* Lets go 130 hours at #1 c’mon barbz keep streaming

  • minajtrollz minajtrollz (@minajtrollz) reported

    Clean version of Do We Have A Problem is increasing in sales on iTunes, let’s get it back in the Top 10!

  • MlNAJWAVE illest (@MlNAJWAVE) reported

    I just made all 5 members of my family buy Do We Have A Problem on iTunes. YALL SHOULD DO THE SAME!!!!!#DWHAPHAILMARY #DoWeHaveAProblem @NICKIMINAJ

  • richavez81 Richard Chavez (@richavez81) reported

    @ChrisKlemmer Was trying to find that Van Morrison song, presumably “down to Joy “ that you recommended on iTunes, and they don’t have it yet. Frustrating

  • statsofminaj Stats of Minaj (@statsofminaj) reported

    Nicki Minaj & Lil Baby’s “Do We Have. A Problem” [CLEAN] has re-entered the Top 15 on US iTunes.

  • me7Lfx4RWIPb5Of cobra (@me7Lfx4RWIPb5Of) reported

    @BIABIA Could u plz buy DO WE HAVE A PROBLEM on iTunes BIA🙏Nicki Needs Your Help

  • QCWorldwide RAP GOD 🅴 ᴺᴹ5 (@QCWorldwide) reported

    Nicki Minaj & Lil Baby’s “Do We Have. A Problem” [CLEAN] has re-entered the Top 15 on US iTunes.

  • BarbUnion 𝗕𝗔𝗥𝗕 𝗨𝗡𝗜𝗢𝗡 (@BarbUnion) reported

    The explicit version of @NickiMinaj & @lilbaby4PF’s ‘Do We Have A Problem’ currently has a Green update on iTunes. The instrumental and clean have RED updates.

  • Jamber15 Jade Nichols (@Jamber15) reported

    I’ve never had a streaming music service like Spotify. While I understand fully the controversy, I guess my old school way of uploading my music to iTunes saved me from having to cancel that bull ****. There are so many things I’d kill to cancel. Life would be way easier.

  • barbzemployee Barbzemployee (@barbzemployee) reported

    @TheVinVENT I know the big pages keep promoting iTunes and not this major problem we have

  • searls Justin Searls (@searls) reported

    @stevenharman @bkeepers @AppleMusic It's all literally all still a skin on top of the same iTunes gunk. I know 12.2 was supposed to remove some of the proprietary webobjects/markup from the interface, but the screens that they replaced are now even more broken than before

  • connyb Conny Brunnkvist (@connyb) reported

    @cabel It is genuinely crappy. I also would like to extend a question to the Music, ex-iTunes, server team: WHY ARE YOUR API RESPONSE TIMES STILL COUNTED IN FULL SECONDS AND NOT IN MILLISECONDS?!? Their technical KPI:s must be the most lax eveeeeeer.

  • ZacherDouglas Douglas N Zacher, MA (@ZacherDouglas) reported

    @Sci_commie I used google music for a long time since they uploaded my existing library of music from purchasing full albums off of iTunes etc... so despite it being from (another) terrible company, at least I can get all the music I've ever purchased with the streaming on Youtube music.

  • MichelleBell16 Michelle Older (@MichelleBell16) reported

    @zackwhittaker Tried to update through iTunes and both iPad and iPhone said update server would not be contacted.

  • mj64845961 mj (@mj64845961) reported

    @nickistreamteam I have a problem. I have a galaxy s20 so I know where or how to buy the song there's no more Google play. I downloaded iTunes but I can't buy the song only stream it. My question is how can I buy the song plz someone help.

  • intlbarbz INTERNATIONAL 💫🅱️ (@intlbarbz) reported

    🇺🇸 iTunes Update: “Do we have a problem?” (clean) #13 (+2). 23 sales away from reentering the top 10.