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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny
(@anijen21) reported
Resolved this issue this morning, but now itunes won’t sync new music I just bought last night? Love how it takes two full days for me to sync my gatdamn phone to my computer (they REALLY want you to pay for icloud)
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Raphael
(@MistaRafael) reported
@Aunty_Les If you trying to sort out iTunes and Netflix etc related issues UBA Mastercard or pre-paid cards will fix that for you
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Jennifer Niles 💜 👑 💜
(@iamjniles) reported
@AndrewGreene864 @AkhilJaxxn I understand but I'm curious if the streaming apps can tell what the device volume is? If I have my phone or laptop volume turned down or on mute, that still counts, right? As long as the app itself (Spotify, itunes) is turned up.
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robert1979
(@robert1979) reported
We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hold side button while plugged into #itunes laptop
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Little miss podcast🤎
(@goodiegram) reported
@MistaRafael @Aunty_Les My UBA master card is not working for iTunes
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Joel Bernstein
(@CastIrony) reported
@MarioGuzman I agree with all of it but also iTunes has *always* been terrible at music library organization.
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Renji
(@renj1s) reported
@spenczz Dawg I get it I love Apple Music on IPhone but I can’t get ITunes on my android phone but that’s obv not a main issue just little Uhhh and second On my pc It’s so *** they need to update it shits looks like they haven’t changed it’s since 2016
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SpanishYN
(@SpanishYN) reported
@Mjoga6 Paypal is preffered but iTunes or Google Play giftcard is also not a problem :)
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hannibal710
(@Hannibal710) reported
@JesseCox iTunes is having issues again this week
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Sabamika
(@Sabamika1) reported
@DIET_RIOT_07 What kind of phone? iPhone has to be reset using iTunes. There's a trick for Android that allows you to reset the phone without having the ability to unlock it. Some models are different. 1. Turn phone off, hold volume down and hold power. 2. Choose factory reset. 3. Choose yes.
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Trebooks
(@Trcv_ebooks) reported
I'm having iMessage problems, I currently have the iOS 6 iTunes app on my phone later today, maybe I'll find some cheaper options.
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Diorbarbie (Aripinknicki??)
(@PearlyJ11231309) reported
@Bardi_Mystery Oh. I forgot her Stan’s have the same IQ has her illiterate ***, let me dumb it down for you. T2 still flopped didn’t even see iTunes Charts that’s why y’all where flexing……pandora streams 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭embarrassing. Sfg, litw outsold t2 and UP
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iwilldragurfav
(@moiystee) reported
@DrCoco52607194 @OwprahsMercy we know its not the only streaming service idiot, the point is is that its doing so well on ONE service, spoifty is crickets and then apple music is just smashing the streams? yeah it’s suspicious, mot even 5k website orders or itunes longevity
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mandy
(@idamaeman) reported
Why is iTunes trying to tell me Midnights is out 23/10. I just wanted to see if the explicit songs are the upside down phone songs. Don’t be mean to me.
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Mr C
(@ScotttSee) reported
@MKBHD I'm not a user but I support them and the only iPhone 14 I've worked on would not restore an iCloud backup (errors out) until we used iTunes to force an iOS update. The fact that it didn't update itself before the import was annoying.
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Sam Moffatt
(@pasamio) reported
@fmbillwatt The sad world where you long for iTunes to be back and somehow worked better even though you cursed it. Podcasts have been broken for me for years to the point I’ve dwelled on building my own app to suit my needs.
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Erin McGee
(@EMcGeeCle) reported
@bbamok I use iTunes Match for all my audio that doesn’t exist in iTunes, but that might not help with that matching issue. The only other thing I can think of is a manual sync of the playlist in Finder.
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Joel Bernstein
(@CastIrony) reported
@MarioGuzman Maybe? But I don’t think any of the library management issues brought up in that thread are new, and I don’t think many of the other hassles I went through any of the times I tried to organize my iTunes library were unique to me?
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🌱Archiethewonderdog 💙
(@Archiewonderdog) reported
@Sheffield_Kevin I have all those I want to keep in the loft as I’ve had to import them to iTunes three times due to various computer problems. Those I don’t want have gone to Music Magpie/We Buy Books/Ziffit - it’s worth checking all three as sometimes one will take something the others won’t.
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prashanth
(@thaPathukalam) reported
@r3dash None. Did fresh install. Factory reset + iOS 16.0.2 installation via iTunes. No restore from backup. I don’t see any issues.
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Jennifer Niles 💜 👑 💜
(@iamjniles) reported
@andjustice4some @AkhilJaxxn I can understand if they track volume through the app itself (ie, Spotify or iTunes) but I'm curious if they can tell if the volume is down on the device (such as my laptop). I can leave Spotify at full volume but turn my laptop volume down.
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Bae
(@bae_baenicki) reported
@chartdata @GloTheofficial @iamcardib Now there is absolutely no problem being no1 on Apple . But when you’re not even top 70 on both iTunes and Spotify but somehow no1 on a platform where daily numbers can’t be tracked lol. But let me clamp my tongue coz it is obvious . Congrats glo
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Spankenheim
(@disgruntledeng) reported
@WaluigiCubed well there's your problem right there. Remove PC and insert Mac. (pure sarcasm, I'm on a PC too and itunes on the pc is not the greatest of experiences)
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robert1979
(@robert1979) reported
We had to do Recovery Mode Activate which deletes everything on #iPhone and clean installs #iOS16 up volume down volume hood side while plugged into #itunes laptop
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Malodorous Stink
(@Malodorousstink) reported
from
Brighton and Hove, England
@AppleSupport why are you ripping off customers in iTunes. I’ve just spoken to “customer service “ who have told me tough even though you paid for episodes and it reduced saying “complete my season” now it just gives whole season price. This is price gouging
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Spencer Peer
(@PeerSpencer) reported
@billyeichner I'm going to torrent it, not even watch it, and just delete it as soon as the download finishes. Because **** your terrible movie and ****** condescending "it's everyone's fault except for the people who made and marketed the movie" attitude. Your iTunes trailers were annoying.
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Prajwal Kumar
(@Prajwal38761547) reported
@AppleSupport Im unable to install apps on my MacBook. It is asking to sign in with your apple id but again it's saying sign it to iTunes, I don't know what's happening. Do I need to buy an iPhone to download apps on my mac? Please help me @Apple
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Always David Hahn™ (******, profanity, mild gore)
(@David_Hahn) reported
Hi, I'm iTunes. Do not ever leave me open in your PC over night because at some point during the night I WILL SHUT ALL YOUR **** DOWN
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soOoOoOphie
(@parxsticknpoke) reported
so my problem with itunes was down to my cable just being broken. some internal wires were probably broken or something
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Refilwe Moloto
(@RefilWest) reported
@nafisa1 Yeah, the SARB cracked down on sites that predominantly trade crypto a few weeks ago. That seems to be the other side of their business, so my bank is literally blocked from fulfilling the iTunes purchase - even after the manager tried to override the “rule”.