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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Dakota
(@Bluesparks_) reported
@GreenTextRepost I've disliked Apple products since I was a kid using my brother's ****** iPod Mini hand-me-down with a shot battery. Itunes sucked *** on Windows and that thing was a piece of junk without an easily replaceable battery.
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Yousef x2
(@yalozai022) reported
Like they need you to link your streaming service accounts, iTunes accounts, the artist’s store purchases, stan account, your tax receipts, social insurance number. WHATEVER it takes to ACTUALLY verify who’s a fan.
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Wallet Martinspector
(@MirthMantis) reported
@AppleSupport iTunes (v12.10 on a Win 7 PC) is refusing to download podcasts. Was just one series at first, but now spread to others that I've previously had no problem with. I tried deleting and re-adding one show and it won't even acknowledge the episodes I've already d/led.
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Jake Niemeyer
(@JakeNiemeyer) reported
@BeeepTheMeep There is a way to register issues with tv/iTunes, and this should fall under that. I believe they are required to provide those subtitle tracks, but it may have been missed depending on the studio and handful of other variables.
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Job Security for Reply Guys 🚫🤖
(@dkgraf) reported
@raaleh Head down to the CVS and start cashing out iTunes gift cards.
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PampaX4
(@serickjr) reported
@Chriss6049 @BrandonButch This is the first issue I’ve ever had with OTA since they introduced it years ago. I would try iTunes but I would have to dig out one of my old Mac’s or MBP’s. If I get desperate I might do that.
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TransLift
(@TCTransLift) reported
Some of this music may or may not eventually end up on streaming. The problem is that I don't want to have to sell some of the albums for "full price", which is a stipulation for a couple of online storefronts [ie I can't sell an album on iTunes at a higher cost than on Bandcamp]
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Ben Grieve
(@bengrieve) reported
Still having issues getting Apple Music to load on Windows. iTunes Store loaded just fine. Would like to know that it's not just me. @AppleSupport
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James Porter
(@dannyharries11) reported
Iwatch series Apple Watch , ipad air, MacBook pro Forgot my apple id passcode Disabled connect to itunes Our server can unlock/bypass All kinds of devices 💯 in 48 minutes Remove Icloud Activation lock with removal Bypass Iphone Locked to previous owner, send a DM to @janptools
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MFC TEAM
(@Themfcteam) reported
New Repair Solution coming soon - Fix iPad while update & restore Stuck Around 75% aka Getting Error Code 9 via iTunes or Other Apps
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jedwussy | 46
(@romanticaIlyurs) reported
10y ago i bought the last cw single on itunes and made it everyone's problem because it was My Day
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Jonathan Evans
(@JonE1985) reported
@MollieKing please can we get hair down back on streaming and iTunes please 🤞
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Porn Game Dev 🇨🇦
(@PornGameDev) reported
@GreenTextRepost When steve jobs was alive, they did software updates that would slow older phones down and cause issues to force updates. They also updated itunes and had it tell people they couldn't if their device was too old. Unless it was on windows.
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Jiminist ジミニスト
(@jimin02604327) reported
@Katarinna Honestly, they are very similar. I hate iTunes (confusing, bloated, ugly) and Apple Music was only on iTunes back then so that was the deal breaker. Spotify has an easy user interface and includes podcasts. Catalogue-wise, I’ve never had trouble.
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Dan Gaffa
(@dan_gaffa) reported
@IzzzyzzzArt iTunes had an issue with true random shuffling: people would complain because they thought it wasn't random, when it was, our brains are just good at connections, even in the plain noise
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TNTimRN
(@TNTimRN1) reported
@1029thebuzz anyone else recently having issues playing 102.9 on iTunes or even directly from their own app? I’ve had to resort listening to FBHW on the HOG from Tri Cities
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kate
(@katfaer) reported
I have a paid Paramount Plus account through iTunes Store and when I sign in, it asked me what plan I want to sign up on. How do I get on my account? @paramountplus @iTunes
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Big Time Ambling Boss
(@cinematt) reported
@Stuntman_MIK3 @pockafella @TheWiz_PHI Like I say, combination of bad UI and user error accounts for every case of ‘lost movies’ I’ve ever seen claimed on iTunes, and if people get help their purchases can be found.
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kayla⁷+⁹ 🌃🌅
(@FaZeBuhdeuce) reported
@soloistiny @cuntyjihyo A little critical thinking would go a long way... Both j and us onces had the same terrible promo and we still got it to chart on both hot 100 and iTunes charts. Even with ttt we did our best with bad promo and as always k onces didn't show up unless it was a fanmeet or inkigayo.
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edward
(@edward52253445) reported
IPHONE UNLOCK🍏 MESSAGE ME NOW DIRECTLY *iPhone stuck in icloud * Iphone stuck on hello *Locked on iTunes *Disabled *The Red *Forgotten password Etc'... Fast service at a very affordable price
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ATTØ
(@AhmadElBarraj2) reported
Spotify so often down the couple weeks I’m considering switching to ITunes shiiitt…
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🦇Sally Mineo🦇
(@nataliereed84) reported
@peterjgillespi @GameTripperUK @MisterABK (From personal experience I can say The The DID cause problems for the sorting function of early versions of iTunes 😝 $
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David
(@pezfortytwo) reported
File management is seriously gonna make me go back to Android. iPhone won’t let me backup photos to pc without installing iTunes or using iCloud. I just wanna use a usb cable and not have errors
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Peter Sterne
(@petersterne) reported
@nytimes @cliffordlevy I think the issue stems from the same account having both a NYT digital news sub (managed through the NYT site) and a NYT Games sub (managed through iTunes). But I really need someone with backend access to go in and either fix this or just cancel everything so I can resubscribe.
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Wilderness Medicine Updates
(@wildmedupdates) reported
Discovered today that there was an issue preventing the podcast from getting pushed out to iTunes, that is fixed! Soon it will be listed on the itunes podcast directory.
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Captain Sammy
(@SamuelSoname) reported
@xlshotit @thebbash That’s the problem; PayDay Card only works on US iTunes Store; so I’d advice you to change your country You get yeah?
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Your Girlfriend’s boyfriend
(@yourboyfreend) reported
@XBrianDennis Been trying on iTunes Store, it’s not working
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Charles Houle
(@charleshoule) reported
@OverDrive1050 Having problems with Overdrive on iTunes !
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Niall Ginsbourg 🤷♂️
(@niall_bigscreen) reported
Hey @BankofMelb - is there an issue with ApplePay/CC Payments? My automatic monthly subscription payment to Apple/iTunes was just declined. Credit card is working fine (just did another purchase elsewhere). My BOM account isn't showing any issues & there's no BOM outage notices.
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PampaX4
(@serickjr) reported
@alex_signorello @BrandonButch Hard restart is the first thing I did, obviously, many times. Cant do iTunes without digging out a Mac. Oh wait, I still might have a Mac Mini hooked up somewhere in the house. Ill chat w/ support or Genius Bar if I need to, but Ive never had an issue I couldnt fix myself. Thanks