iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/06/2025 04:10

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (70%)

    Errors (70%)

  2. Playback Issues (20%)

    Playback Issues (20%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Errors
United KingdomLondon Errors
United StatesNew York City Playback Issues
United StatesPortales Errors
United StatesJacksonville Errors
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • beitfamiIy @ 17TH ANNI ♪ (@beitfamiIy) reported

    @Kyun_VampireBoy you dont need a japanese credit card!! its just like making purchases in the games- you need a japanese itunes gift card to load up funds on your account but thats really really easy to do so its not a problem!!

  • forhwacheol kat ♡ ATEEZ lockdown (@forhwacheol) reported

    @ateezdigital_ph Is this still open? I have 2 ios i want to participate. I had a problem with bugs so maybe i can help through itunes

  • DrGeekthumb Marc J (@DrGeekthumb) reported

    Has anyone else had issues connecting their iphone to iTunes on Win 10? Seems like I've tried everything @AppleSupport site suggests but it's just not showing.

  • luv4rhobi 스트레이 키즈 (@luv4rhobi) reported

    @vmas @Stray_Kids of course, who have managed to be the first artist of 2022 to make an itunes all kill, and have the first album of 2022 debut straight to the billboard 200. they have broken many records this year and deserve to be there. you won’t be disappointed

  • RoleplayRetcon Roleplay Retcon is remaking Valerian (2017) (@RoleplayRetcon) reported

    Will some sweet person show us how Roleplay Retcon is displaying on Apple Podcasts/iTunes? We've had issues before and have no way of checking because we don't have Apple devices.

  • faryl The Fearless Blogger (@faryl) reported

    @lindsayagraham I have to say though - while the content is worth every penny (plus I like to support you guys), the user experience is terrible & there’s no support when there are issues. The app only works about half the times I try & most times iTunes says the content is unavailable 😕

  • GhostPlanetMatt Wane Lietoc (@GhostPlanetMatt) reported

    @KatuktuCo Yes! Very annoying. Some potential solutions: 1. Manually upload tracks to iTunes 2. Delete tracks/all iTunes memory of issue tracks. Re-manually upload tracks to iTunes

  • mattcall1989 Matthew L Callaghan (@mattcall1989) reported

    @BigJohnnyArcher Just thinking do we buy avatar on iTunes now in HD for a potential free upgrade to 4k down the line?

  • Ziggy_Daddy ZiggyDaddy™🏳️‍🌈✊🏿🌊🎶 (@Ziggy_Daddy) reported

    It is completely unacceptable that a company like @Apple would allow such a terrible app like @iTunes to be continuously horrible, given that @AppleMusic is such a great streaming service.

  • lexsamoneee 🫶🏽 (@lexsamoneee) reported

    hot sh fell to #102 on iTunes & #75 on Apple Music y'all got bigger problems 🌚 why y'all over here?

  • SamrajniG Samrajni Ghosh (@SamrajniG) reported

    First I'm being asked to sign in with AppleID in the App Store after which, message displayed is " This Apple ID has not yet been used in the iTunes store." "Review" or "Cancel". But on clicking "Review" and signing in, again same message displayed.

  • cyjvk ‎ً (@cyjvk) reported

    @minjiual i dont hv itunes thats d problem 😭

  • shivamgrover21 Shivam Grover (@shivamgrover21) reported

    @AppleSupport 2/2 support is chargeable but I already know from other friends that their watch was fixed as this is a known case (search KB) which is overriding the cost for an out of warranty mail-in repair since all that’s needed is a restore in iTunes. Can you help setup a in-mail service ?

  • DookieNukem DookieNukem (@DookieNukem) reported

    @AppleMusic why is your web and itunes apple music service so slow at loading anything? It's such a drag and a laggy mess. Very un-@Apple

  • lunamagicimpact Star (@lunamagicimpact) reported

    @GetScarlet It won’t download even when I click “open in iTunes” on the website. I downloaded Scarlet before and didn’t have this problem before.

  • jarellf J100.eth (@jarellf) reported

    A new app for cardinals fans. You can login and see where Kyler is on his 4 hour homework requirement. Send notes of encouragement and even help! Available on iTunes soon.

  • frenchwrench1 the french wrench (@frenchwrench1) reported

    @PeterRMacIsaac @CBCNews and if you forgot your itunes password to take it down, and your computer isnt connected to internet or is a work computer not allowed outside unsecure data within it.. hard to fill it out isnt it

  • tbakken3 tbakken (@tbakken3) reported

    @timmieshq sum up 1.5$ itunes music And help out 1/2 a year buy a 10$ cd , only adults money issue

  • DetectiveFury 🕵🏿‍♂️🐝 DetectiveFury🐝 🕵🏿‍♂️ (@DetectiveFury) reported

    @Katsurote Mannn if JP wasn’t such a pain to purchase things from the shop I def would’ve folded and got the link level keys But the fact I gotta get iTunes cards and sometimes wait / think of my terrible decision gets me

  • ZDP189 Dan K (@ZDP189) reported

    @hackaday Once I heard a wail and the sound of my wife banging her head on her desk. An Apple "GeNiUs" fold her she could fix her phone's long running iTunes sync problem by doing what amounted to a factory reset, "but do it at home, not in the store". Years' kids photos wiped gone forever

  • JPiper87 Piper (@JPiper87) reported

    @DinoD7 Hey dino. Are there any free windows apps that can repair my iphone 13 pro max? I'm stuck on recovery and can't get out. Tried everything :( Keep getting 2003 error on itunes. Please help.

  • lla012_b3 Bella (@lla012_b3) reported

    Y’all I can not believe this. I was having issues with iTunes, so naturally I went into my settings, reset my pw, ect ect. Turns out my ex purchased 3 films about $30. And deleted them on my store, but since he purchased it under my account the 3 movies are in my library list💀

  • JPiper87 Piper (@JPiper87) reported

    @FCE365 @OdysseyTeam_ Are there any free windows apps that can repair my iphone 13 pro max? I'm stuck on recovery and can't get out. Tried everything :( Keep getting 2003 error on itunes. Please help.

  • cmk0202 Chase King (@cmk0202) reported

    @thatsdax I need your Still Dre remix on #itunes man!…it kills@me in a no service zone and it starts to buffer on YouTube 😫😫😫

  • monkeymatt02 m@y (@monkeymatt02) reported

    @KariLake @johnrich hello kari, this tweet is wrong, the song isn’t charting on apple music at all. it IS number 1 on US itunes charts, which is a different software than Apple Music which is a paid streaming service. I’d expect a wannabe elected official would notice a difference that simple

  • Boxtalkdev Devin (@Boxtalkdev) reported

    @Prophet_HD_ @BatmanBoxing Its like the music industry in the late 90's and early 2000's. Napster was a big problem until itunes offered music at a cheaper price. It cut down on piracy

  • hasanyahya04 Yahya (@hasanyahya04) reported

    @achour700 Every week you need to login to iTunes and do some **** and the app selection is quite limited

  • Destroyer__13 Destroyer13 (@Destroyer__13) reported

    @SuperHyperSpaz Sometimes iTunes can give you problems grrrr! But I have to put up with it because I’m in areas with no wifi quite often. Also I hate subscriptions.

  • METSshow EDDIEMETS (@METSshow) reported

    My cable tv service, internet, and phone service are not working. Service date is this Wednesday. I have an excellent Bluetooth speaker that my wife and I are listening to iTunes on. We’re also reading books.

  • frythief00 Frenchfrythief (@frythief00) reported

    @hasanyahya04 @DisketteG No you don’t, I’ve done it for months. It runs alt server in the background on your system so it can auto refresh when possible or you just tap “refresh all” and it does it just like that. It doesn’t use iTunes