iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (71%)
• Sign in (14%)
• Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Playback Issues	6 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago
Blackpool	Sign in	2 months ago
Cambridge	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Princess Dianas ******* (@gabescoochie) reported 21 seconds ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  💫marimo💫 (@marimo_tea123) reported 5 minutes ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  perrohunter (@perrohunter) reported 9 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  Timbø $lice™ (@MMmvp56) reported 11 minutes ago

  Damn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 12 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 13 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  Rick (@Bunyan2011) reported 13 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  mari (@sydneybbristow) reported 15 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  Leon @ RPG Haven (@rpg_haven) reported 18 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  hannakin skywalker (@HannahBALLIN) reported 21 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported 22 minutes ago

  Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

• 
  Tariq | The 𝕏 Investor (@Tariq_investor) reported 22 minutes ago

  $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.

• 
  YASMIN 💸 (@BENITOMARAJ) reported 23 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 26 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  .lucytard (@lucytard0) reported 26 minutes ago

  @WantSomeOnika_ Ok but PDR is still what the time line is talking abt it’s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

• 
  Matt (@mpetruzz) reported 31 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 31 minutes ago

  @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

• 
  Christopher Price (@chrisprice) reported 32 minutes ago

  Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 33 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 34 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  Carson Reed (@cinemamotionss) reported 36 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 47 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  Vonakalani Mdaka (@vonakalani) reported 48 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported 50 minutes ago

  Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 50 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 54 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 58 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  🎃 oka  (@ammmmo1900) reported 59 minutes ago

  My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

• 
  ani (@beaarthur85) reported 60 minutes ago

  never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

• 
  Lol (@TheLolManOnX) reported 60 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.