1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. iTunes
iTunes

iTunes status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 70% Errors (70%)
  • 12% Playback Issues (12%)
  • 9% Buffering (9%)
  • 9% Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Blackpool Sign in 19 hours ago
Cambridge Errors 6 days ago
Manchester Errors 14 days ago
Vancouver Errors 25 days ago
Canton Errors 1 month ago
Chesterfield County Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • SGchartupdate
    Selena Gomez Charts (@SGchartupdate) reported

    "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. ๐Ÿ‡บ๐Ÿ‡ธ

  • cngrejito
    Tete๐Ÿ”ฅ | D-DAY (@cngrejito) reported

    @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

  • Bhess
    Cranky Cold War Vet (@Bhess) reported

    @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

  • jwflame
    John Ward (@jwflame) reported

    @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

  • yourmajesty1135
    LonerโœŒ๐Ÿพ๐Ÿ˜’ (@yourmajesty1135) reported

    @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticismโ€ฆ

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

  • onikasmiami
    แง”เฟ”แง“ ๐•†๐•Ÿ๐•š๐•œ๐•’โ€™๐•ค ๐•„๐•š๐•’๐•ž๐•š เป’๊’ฐเพ€เฝฒ หถแต” ยณ แต”หถ ๊’ฑเพ€เฝฒแƒ (@onikasmiami) reported

    They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped werenโ€™t able to do it. Canโ€™t even break even on ROI bc their label too busy buying placements forcing ppl to have interest ๐Ÿ˜ญ

  • MattLorenzo
    MacGyver (@MattLorenzo) reported

    Damn Apple TV worked with my itunes ID last year. Now its not working.

  • riadams1
    Rick Adams (@riadams1) reported

    Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

  • Bralu_nkompela
    lulamile nkompela ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • caprios_jay
    Eden (@caprios_jay) reported

    How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

  • kedging
    Reuben (@kedging) reported

    @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

  • AmerMommaBear
    ๐˜ผ๐™ข๐™š๐™ง๐™ž๐™˜๐™–๐žฐ ๐™ˆ๐™ค๐™ข๐™ข๐™– ๐ž‘๐™š๐™–๐™ง (@AmerMommaBear) reported

    @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each otherโ€™s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldnโ€™t be married.

  • pop_jewels
    Pop Jewels (@pop_jewels) reported

    @marinajewels_ Falling down the ITunes Charts too Khia hell

  • _xl_p
    ุงุจูˆูˆ ุฏุงุญู… (@_xl_p) reported

    @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 โ€” even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

  • MichaelBuckelew
    Michael Buckelew (@MichaelBuckelew) reported

    @Mononokeva_TV @PJiggles_ As if we havenโ€™t made jokes about the iTunes terms of service being signing our life away for 20 years.

  • crypto_div
    DivXMaN (@crypto_div) reported

    @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

  • waeppw
    abc doreWi (@waeppw) reported

    @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

  • 0xsmick
    smick ๐Ÿฌ (@0xsmick) reported

    @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

  • Rooster832
    Rooster83 (@Rooster832) reported

    @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

  • PhilFitt
    Phil Fitt (@PhilFitt) reported

    @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs wonโ€™t play either despite everything being fine before.ย I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

  • ProudOfYouNicki
    PrincessDianaRemix SOTY แดบแดนโ˜†๏พ’๐Ÿถ๐Ÿฆ„ (@ProudOfYouNicki) reported

    Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs ๐Ÿ˜ž

  • minimalnerd1
    Minimal Nerd (@minimalnerd1) reported

    @pavlaras1 Oh on 2 iPhones, thatโ€™s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

  • ankhayra
    ankhayra (@ankhayra) reported

    Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

  • HannahBALLIN
    hannakin skywalker (@HannahBALLIN) reported

    i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

  • SchmoJosey
    Joey Schmo (@SchmoJosey) reported

    This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

  • timriah
    ๐•‹๐•š๐•ž๐“‡๐’พ๐’ถ๐’ฝ (@timriah) reported

    Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

  • PugSmore
    PugSmore โท ๐Ÿ’œ์•„ํฌ๋ฐฉํฌ๐Ÿ˜ˆ (@PugSmore) reported

    So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and itโ€™s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

  • HeIsMyCaptain
    coach โ€˜burt (@HeIsMyCaptain) reported

    Recognize my iPhone or there will be problems @iTunes

  • sundevil10
    Sun_Devil (@sundevil10) reported

    @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.