iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (64%)
• Sign in (18%)
• Playback Issues (18%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	8 days ago
Tappahannock	Errors	22 days ago
Sydney	Errors	27 days ago
Blackpool	Sign in	1 month ago
Cambridge	Errors	2 months ago
Manchester	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  purners 🦇 😎 (@skiddo_18) reported 1 minute ago

  @ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want

• 
  Tech Deals (@TechDeals_16) reported 8 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  MEJ ⁷ (@mej7516) reported 12 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 12 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  college hill || rachel adjogah (@thecollegehill) reported 13 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  American Country Music Chatter (@ACMC_Country) reported 14 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  .lucytard (@lucytard0) reported 17 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 17 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 20 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?

• 
  Sun_Devil (@sundevil10) reported 22 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  Selena Gomez Charts (@SGchartupdate) reported 22 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  Starving Artist (@blerghhh) reported 23 minutes ago

  @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

• 
  So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reported 23 minutes ago

  Y’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?

• 
  ابوو داحم (@_xl_p) reported 23 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 24 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  Afrasyab (@AfrasyabTareen) reported 27 minutes ago

  @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

• 
  Leon @ RPG Haven (@rpg_haven) reported 27 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  Erica Narofsky (@frz3rbRnotaku1) reported 32 minutes ago

  Problem is. I don’t have Spotify, or stationhead, or whatever the streaming service is. I have ITunes.

• 
  John Ward (@jwflame) reported 33 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 37 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  Reuben (@kedging) reported 40 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 43 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  🇮🇹🇮🇹 (@marblur1) reported 43 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 44 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  Stammy (@Stammy) reported 44 minutes ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  🍠P_Casey🔝 (@PRUDENCECASEY3) reported 47 minutes ago

  The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.

• 
  Daya Gyan (@DayaGyan20) reported 50 minutes ago

  @chartspjm we just need one day for ITunes for break bts record suddenly lc disapper from itunes dont tell me all of this issue concidence they dont have any plan for jm in the first day that is all that is why they give him 10 day debut

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 51 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 57 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 60 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything