iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	3 days ago
Dillon	Buffering	10 days ago
Kansas City	Errors	13 days ago
Cardiff	Buffering	15 days ago
Hannover	Buffering	17 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ruben (@rubbemarque) reported 4 minutes ago

  @ASHtonHardy_ @iTunes @AppleTV Maybe it is a error🤔

• 
  𝐛𝐞𝐥𝐜𝐚𝐥𝐢𝐳𝐳 | UP OUT NOW #UPANDSTUCK (@belcalizz) reported 4 minutes ago

  @ChampagneMahmi_ @BardiUpdatess @iamcardib cardi is already number 1 on itunes canada. calm down 😭😭

• 
  Melissa (@haroldtommo928) reported 5 minutes ago

  @goldenhales @halosIove Nobody is trying to get louis to pass harry, we are trying to support louis. Why don't you like Louis's music? Do you have an issue past bitterness? Have you actually heard his songs? He also isn't a flop he's #1 on iTunes.

• 
  Will (@Will0826) reported 8 minutes ago

  My iTunes shuffle right now got me wanting to buss down a whole brick smh lol

• 
  Ken Hates Software (@KenHatesSoftwar) reported 10 minutes ago

  I haven't been a fan of #iTunes in years, since it got big and overly complex, but one thing it got right: it was a unique name, and therefore googleable. Try searching for an issue with Apple Music — no, not the service, no, not the iOS app…

• 
  jack (@ffinewhatever) reported 11 minutes ago

  @Dmitridubz @Skrillex I’m down bad and the only cure is Minecraft Theme (Dmitri Future Tearout Edit) in my iTunes library

• 
  The Wagnerian (@TheWagnerian) reported 12 minutes ago

  Comparing a certain lossless service with @AppleMusic and apple does well, but by the gods, not only is iTunes horrendous but so too are both of their web players - standard and beta. For goodness sake sort, it out @Apple

• 
  Seema (@Seema81075090) reported 16 minutes ago

  @Apple customers beware of purchasing through iTunes as aApple charges you as well as the company whose service U purchased.I’ve paid double for 3 months but apple refused to give me a refund for the 3rd month bc it’s over 60days! Why have they been taking my money to start with!

• 
  sEعDa وزيربترول تويتر⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (@_seada_) reported 18 minutes ago

  how to solve error 400 in iTunes update urgently, i cant back up my phone

• 
  G. González (@tyhwer) reported 22 minutes ago

  @plexamp I switched from iTunes and love it, but I really hope the "various artists" issue gets looked at eventually. Keep up the good work!

• 
  Evan and Shane (@EvanandShane) reported 23 minutes ago

  @WorldOfWonder wtf is the deal, why aren’t the drag race episodes up ON TIME on iTunes when people PAY YOU for the pass? Weeks ina row now where untucked is available but the real show isn’t. This isn’t @apple. This is YOU. Wtf is your problem?

• 
  Goldenforce772, Paragon of Time and Space (@Goldenforce772) reported 23 minutes ago

  @Supergirl_NYC You're the second person to ask that. Problem, you can't. The only thing you can get is the music, which is on Itunes.

• 
  Skolia (@_skolia_) reported 25 minutes ago

  @plinyharris @AmazonHelp I'm glad someone is doing this publicly - Warner will need to make the changes. I've bugged both HBOmax and Amazon so far. I suspect the iTunes remasters have the same problems.

• 
  Mike Schindler (@mumbles3k) reported 33 minutes ago

  @TrekGeekBill The iTunes version of the director’s cut is HD, but it’s the same transfer as the DVD, so the aspect ratio is opened up to 2.00:1. Then again, the Blu-Ray transfer is pretty terrible too. Personally, I always go with the DC.

• 
  Adrian Stoner (@aagw) reported 40 minutes ago

  **** anyone else having issues with @AppleMusic /@iTunes adding music to their library?

• 
  Ben Batty (@Amos2036) reported 41 minutes ago

  @DisneyPlusUK I have a subscription via iTunes and have signed my sky box in to the app but can’t sign in on anything else as it says my email address is not recognised any support would be appreciated

• 
  Evan and Shane (@EvanandShane) reported 45 minutes ago

  @WorldOfWonder episode is supposed to be up by 3 am on iTunes. Wtf is the issue with you guys actually putting it out? Do you not care at all about the people who pay for it specifically? Just money hungry *****?

• 
  Give it up for One Addition (@georgiegrace6) reported 46 minutes ago

  Louis is down to 23 on the iTunes Charts in the UK come people lets get him back to 1 where he belongs

• 
  Julia Loves the Meat Tank (@Juliacartales) reported 50 minutes ago

  My old version of itunes wouldn't let me use the store and this new version of itunes won't let me connect my ipod. Causing myself a bunch of trouble because certain artists refuse to get a damn bandcamp page.

• 
  sibuna emily (@HayleysDaniel) reported 50 minutes ago

  And in today’s @AppleSupport help me issue I keep getting an “the iTunes Store is unable to process purchases at this time.” Error and all I’m trying to do is download an app I already purchased

• 
  Cee (@EnnBeCee) reported 53 minutes ago from Chelmsford, England

  @MaxTundra @Daphne_Celeste @ROMBrighton I think it’s just an iTunes/Mac problem, it’s just odd!

• 
  nina ♡︎s gaby & elisa 🤍 (@TPWKHSL0T) reported 54 minutes ago

  I got 99 problems and Defenceless #1 on iTunes solved all of them

• 
  smASH (@ASHtonHardy_) reported 57 minutes ago

  @rubbemarque @iTunes @AppleTV It’s available on all digital retails I discovered so must be a huge error if so

• 
  kookie ⁷ | ia 📚 (@kookiebysai) reported 57 minutes ago

  Indian army’s what apps do u all use to listen to BTS? I am in india rn and Spotify or iTunes are not working

• 
  meg🌻 (@MadonnaMegan) reported 58 minutes ago

  Anybody else having issues with iTunes

• 
  ⁹¹Y⁷|| Hobiuary☀️ || DEFENCELESS #1 WW ITUNES (@WALLSOFEGO) reported 58 minutes ago

  You wanna stream and buy nil and hbw and get it to itunes top 10? Do it. No one is stopping you. Just stop saying that "omg nil/hbw/fl/lp1 deserve the same energy as walls" under tweets about walls. coz it's not our problem it's not on top 10. It's your lack of energy.

• 
  Gustavo (@ITSMEDICKHEAD) reported 58 minutes ago

  @PositiveLad Sometimes a simple sync with iTunes/Finder can fix the problem with "Other" taking out too much space (don't worry, your backup will remain on iCloud, not in the computer). Restoring iOS is of course super effective but only if you have the time for that kind of thing.

• 
  el‎ ☁️ is proud of louis ! (@heyangeIlou) reported 60 minutes ago

  it’s moved down to 25 in itunes UK chart, please keep buying on itunes! SUPPORT DEFENCELESS

• 
  rydoge21 (@rydoge21) reported 1 hour ago

  @Fact Battery? It’s like 5 hours, that works. Updates? Not a problem. Bluetooth? Works fine. iTunes? Yeah that’s fair. iTunes sucks. Expensive? Yes.

• 
  Jao BaiDhun (@an813person) reported 1 hour ago

  @FlippinAntonio @IAMTOMMACDONALD Had that problem too. Download iTunes Store you’ll see it there