Is iTunes down?
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Playback Issues (22%)
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Sign in (11%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Errors | |
 New York City |
Playback Issues | |
| Portales |
Errors | |
| Jacksonville |
Errors | |
| Seattle |
Playback Issues | |
 Verona |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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gray
(@quietIikeafire) reported
however her critiques of the service are very much valid and her albums are totally worth buying on itunes or through physical copies so i can still maintain some sanity
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Yams
(@_bbhxx) reported
And barely broken the itunes record after 2 months while Baekhyun got those #1 in 24 hrs. 😭
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Richard Strauss
(@rstrauss33) reported
@ESPNFANSUPPORT I can’t tell looking at the app and when I try to restore purchase it doesn’t help. I confirmed through my iTunes account that charge went through as an in app purchase. I hope this gets fixed by the time the fight starts. I’m having the issue on my iPhone iPad and Apple TV.
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Dad
(@DadFeels) reported
For anyone looking for the new album on Spotify or iTunes it will be down for a few days. It had to be reloaded for 1 tiny error. Sorry for the delay in audio pleasure. It will be back up soon!
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Rebecca Day
(@Rebecca23743190) reported
@Moriarty1169 Anyone else having issues downloading through iTunes?
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lake ⛈
(@Sherlake) reported
oh NOW we’re gonna talk about how much we liked it age of ultron- but when i went to see it five times in theaters & then drunkenly bought it on itunes one night a few years ago i “had a problem” smh
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Jake Lindner
(@JakeLindner) reported
@iamcardib it’s on the Cinemax streaming service or there’s a deal on iTunes for $0.99
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tritsy🥀🎭💎 STREAM SKIN
(@tritsy10) reported
@rkiveugh I mean skin debuted # 4 on iTunes and Olivia did her debut # 1 on billboard but the hate they gives to Sabrina because of her side of the story (I just scroll down her last tiktok) disgusting for me I'm still hope she left
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Michael Weaver
(@Weavhouse) reported
@AppleSupport It has been 9 days since I asked to turn back on my itunes account after changing services from verizon to tmobile. I have sent several emails asking to stop charging me for apps that I no longer have service to. Can you please DM me the contact for your legal dept
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Ron
(@RonRester) reported
@MLArtist As far as the headphone jack, that’s not an issue. I use Spotify or iTunes with Apple AirPods.
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silvana eagan
(@EaganSilvana) reported
Impossible to reach a human in customer service at Target!! When you call it just rings until it hangs up . I purchased an iTunes card that is apparently used ??? @Target step up your customer service!
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Shivam Adele's Evermore Era
(@shivampercy) reported
@womenrunmusic @OsCardigan Only because of extra promotions and so much gimmicks. It's already going down on ITunes and Apple Music
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Mel☀
(@longlivesmel) reported
BBhls let's have a honest discussion. The iTunes project for Delight was never going to work bc we were trying to find a solution for a non-existent problem. Baekhyun effortlessly got 69 #1 in 24h and it just coincidentally turned out to be the highest peak for any artist in SM.
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Casey J Porter
(@CaseyJPorter) reported
@EGoldenthal I remember having to hunt down a copy by calling stores in NYC from Texas because it went out of print so fast. Now you can get it on iTunes if I’m not mistaken.
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Gosiame Malepe
(@GoldenSuprise) reported
@MalusiMadonsela Amen..they took it down on ITunes 😭😭😭 I have the physical cd but I don’t have a CD player
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Eki
(@ekiloui) reported
Is there a reason my iTunes refuses to work on some days? I don’t know how to solve the problem 😫
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billie’s vrou
(@jamilaoceanss) reported
@MandisaShuku I had the same problem. Try signing out your Apple ID. Turn off iMessage or Facetime, then log out your Apple ID (from Settings – iTunes and App Store). Log back in again, then turn on iMessage or Facetime once again. This will automatically start the activation process.
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KENZO
(@luchieladanii) reported
@gtbank can’t use card for transactions both on itunes and social media.. keeps declining for no reason.. can’t seem to fathom the issue😰
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Lucy Rigg
(@accordingtoluce) reported
@audibleuk I’ve been on chat and they’re looking into it. There are a lot of people having this issue with ITunes, Audible and Mac Catalina I’m very surprised it hasn’t been resolved yet. If it’s not sorted I will be cancelling my subscription.
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Mary Beth Sonnier
(@mbtechfac) reported
@historicaltoast @mtholfsen Mine was doing that too. I updated all of my Microsoft 365 apps and Office Lens in iTunes. Issue was resolved.
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Alexander Byström
(@AlexanderBystr5) reported
@WinterSkiis @MigwansRay umm apple music is the streaming service iTunes is the store
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a_a
(@whentheimposter) reported
@_darren_huang_ @CPW6390 Yeah, Apple Music inside iTunes is complete garbage, luckily I use macOS and the music app there is way way better but yeah iTunes bad. Their tv app performs good tho never had a single problem.
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mandy uchiha, the third property brother
(@cherriests) reported
i've reached a point where if a network pulls their show off of a streaming service (hulu or netflix) and it's not on their app's streaming service or their app doesn't have one, i will simply buy the show on itunes or never watch it again
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boptimus prime
(@spacemonkey135) reported
@Grumpycat462 Apple had a similar problem with iTunes in the early days. The pastrami used to randomise the Queue was so random it would bring the same songs they had to make it less random to work
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Darren Whitehall
(@darrenwhitehall) reported
I would like to say thank you to the you tube community specially a guy called Abel Pardon for helping getting my iPhone 12 working with iTunes. What I don’t understand is why apple did not how to solve the problem. I am never buying an apple product again @Apple @AppleSupport.
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J ❄️
(@GirlOfYharnam) reported
Hello, @iTunes, why does the "error of verification" appear to me so often? I'm tired of this already.
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alexa (fan account)
(@gomezstan) reported
selenation down bad y’all were too busy trying to get the song to chart on itunes, trending silly tags every other day, and fighting with kirsten rather than streaming the damn song skfjsdjck
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开
(@ninitary) reported
y’all literally started a whole itunes fund after his record was broken 😭 don’t come at me y’all so embarrassing 😭
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❁
(@prfctlyrare) reported
guys im shaking so bbad rn i was walking alone and some girls came up to me and knocked me down; they took my phone and bought skin by sabrina carpenter on itunes then spit on me and threw my phone at me i cant stop crying
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MFANAKAGOGO
(@NjabuloMhlongo_) reported
from
Inanda Seminary, Province of KwaZulu-Natal
@saider_mx iTunes took down this album 😢🥺💔 I’ve never been so hurt Oh and My money was never refunded😒