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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 4 days ago
Dillon Buffering 11 days ago
Kansas City Errors 14 days ago
Cardiff Buffering 15 days ago
Hannover Buffering 18 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • silverjieunkey
    bern • kibum gasoline (@silverjieunkey) reported

    sm just couldnt go on without ******* up huh ??? like if this is itunes error they should’ve done something about it by now? it’s been hours!!

  • RossR055
    Ross (@RossR055) reported

    iTunes is doing my head in I have spent so long trying to correct it there's definitely problems with iTunes music . Have you had problems anyone ?

  • 0xMoist
    💦🏴‍☠️👁⃤ (ryan) (@0xMoist) reported

    @OxGh0st It looks like I’m good now but when my computer was loading **** up I got an error saying it couldn’t load iTunes. I’m going to uninstall it since I rarely use it anyway. What else should I look into to repair or uninstall that might be causing the blue screen of death?

  • helloginnybatty
    Low Down Cheap Little Punk (@helloginnybatty) reported

    RIGHT. Which wise guy took the 2007 TMNT soundtrack down of iTunes? OWN UP

  • MyCodeDoodles
    📝 KEY_GASOLINE 🔥🔥🔥! ✨ 5HINee•샤이니•SHINee ✨ (@MyCodeDoodles) reported

    @glaikbcart @aimeeablelife @everybodyone_ Ohh.. m having a problem with my iTunes and Apple Music acct, in general (with purchasing) so m using Spotify Premium at the moment.. But I still can search.. but it legit disappeared. Wonder what the problem is.. tsk.

  • Ghost62544706
    Ghost🇳🇬🇿🇦 (@Ghost62544706) reported

    @Gloverapp @Gloverapp I just made another purchase of a $5 iTunes card with another profile and still have not been credited and the transaction was successful. Kindly provide the service and refund back my money.

  • don_mac
    D Mac (@don_mac) reported from Horsham, England

    @lukeunabomber Had this problem a few weeks back. As your Netflix, Disney + only allow downloads on phones and tablets. If you own a tablet take that. The only way to get films is via iTunes or moody torrents. Not sure you'll get Kes mind.

  • agenda__hidden
    sexy master bumkey✨lil freak 0923✨ (@agenda__hidden) reported

    @SHINee Gasoline is not available in itunes in many countries (USA, Philippines etc) for several hours already!!! could you please reli take a look and see if theres any issue??

  • Ghost62544706
    Ghost🇳🇬🇿🇦 (@Ghost62544706) reported

    @Gloverapp @Gloverapp I just made another purchase of a $5 iTunes card with another profile and still have not been credited and the transaction was successful. Kindly provide the service and refund back my money.

  • mygucciburned98
    faiza (@mygucciburned98) reported

    @SHINee gasoline has been removed from USA iTunes stores! please fix this issue asap!!! @SHINee @SMTOWNGLOBAL #KEY_GASOLINE

  • ArguingMeadows
    Jose Argumedo (@ArguingMeadows) reported

    @Tanner_JG ...video encodes to the exact specifications for their supported devices. So I send iTunes a ProRes 4K HDR file and their server automatically makes an HDR file, a tonemapped SDR file at all the resolutions iTunes supports (4K, 1080p, 720p, 480p, etc.).

  • playtmisovrbtch
    Trinny is tired of everything❤️ᴺᴹ (@playtmisovrbtch) reported

    Just noticed there was a very large margin of error with the sales calculated that week. I wonder what happened because I know it’s not only because of itunes

  • pieciub
    PięciuBłyszczącychChłopców 🗝⛽️ & 🐣 - 91 (@pieciub) reported

    @BojangleJinks It’s pure and simple incompetence. How can they not produce enough albums for them to be out of stock in the second day?!? And the iTunes problem is ridiculous. I hope they’ll do sth quickly><

  • ciri_525
    🦊Gasoline 🤩 SAW MINHO 🐣 98 🐣 by 6v6. (@ciri_525) reported

    @SHINee Please look into the issue of gasoline being removed from itunes pretty much everywhere around the world and vhs version of album being out of stock, even ore-ordered albums are marked as oos

  • Ghost62544706
    Ghost🇳🇬🇿🇦 (@Ghost62544706) reported

    @Gloverapp I just made another purchase of a $5 iTunes card with another profile and still have not been credited and the transaction was successful. Kindly provide the service and refund back my money.

  • JanieXcix
    Janie XciX. 🇨🇦 is a dumpster 🔥 (@JanieXcix) reported

    @MarkyMarkBrant If you have an apple product. Just open a USA iTunes account. Make up address. Down load truth then switch back to your cnd iTunes. Done.

  • Beetlenaut
    ʟᴜɪs ʜᴇʀɴᴀɴᴅᴇᴢ ⚡ (@Beetlenaut) reported

    @CapmTrevo I just posted an mp3 direct link. also the apple website just lets you stream the thing, you dont need to have itunes or sign in or anything.

  • tooschool4yu
    - (@tooschool4yu) reported

    The latest @MicrosoftHelps update has ensured that I can no longer login to iTunes or iCloud. Thanks for giving me a reason to not stay with a Microsoft device when I purchase a new laptop in the near future.

  • SkaOrNah
    Do They Like Ska? (@SkaOrNah) reported

    @bltjetpack I have an iPhone and itunes syncs to my phone no problem. I used it and Apple Music for a bit but found I just didn’t use Apple Music at all

  • All498098Xbox
    Jeff A (@All498098Xbox) reported

    @Chibibowa @1421Rubano @foxfortmobile It was especially important for jailbreaking as they said in the past OTAs could have issues with JBing along the way so I always used iTunes

  • kplovesshinee
    kp is an mvp w/ locket tendencies (@kplovesshinee) reported

    sucks that @iTunes no longer has #KEY_GASOLINE to purchase. It's down worldwide apparently? @SMTOWNGLOBAL y'all need to fix this. It's a big week for sales too...

  • LadyFKestrel
    Kestrel (@LadyFKestrel) reported

    @SHINee There's been a problem with the iTunes USA store for Key's album Gasoline. For the past few hours. Many other countries as well. Please fix it. I want to buy the album but I can't right now.

  • VasilSpassov
    Vasil Spassov (@VasilSpassov) reported

    @5liveSport @KellyCates Are you aware this podcast on iTunes is broken and doesn’t work for overseas users?

  • mommalkt
    Laura Troidle (@mommalkt) reported from Branford, Connecticut

    @Timcast Having trouble buying it. Not coming up on iTunes

  • TAMEONE803
    Grant (@TAMEONE803) reported

    @MELIBABYXO_ U want my iTunes login info if so dm me

  • grapejuice555
    alexa💐 OH YMHYOD (@grapejuice555) reported

    @lovesickchanges nah you don’t get it when walls was being released it was so sabotaged. i remmeber the day before it was released, tens of thousands of itunes presaves were refunded so they didn’t count and for some reason when the album released his monthly listeners started going down???

  • Ghost62544706
    Ghost🇳🇬🇿🇦 (@Ghost62544706) reported

    @Gloverapp @Gloverapp I just made another purchase of a $5 iTunes card with another profile and still have not been credited and the transaction was successful. Kindly provide the service and refund back my money.

  • TommyWrightJr
    Tommy 🇺🇦🌈 (@TommyWrightJr) reported

    @jonathanurbach @pinkraveness I got everything saved on an external and just play directly through that with the iTunes interface. The problem with Amazon music (for me) is that Alexa doesn't understand most of the metal bands I'm asking for and getting her to play a particular album sometimes sucks.

  • thewritertype
    paul bassett davies (@thewritertype) reported

    Like the creepy upside-down of rock & roll, Boris Johnson is going on tour while Truss and Sunak are playing Wembley. It's even worse than that time Apple put a U2 album on everyone's iTunes.

  • arcticminkey
    nico✨cult of key priestess ✨ (@arcticminkey) reported

    whatever nft or vr ai bullshit they’re working on is ******* unnecessary when they can’t manage the analog tech of manufacturing enough ******* albums to fulfill demand. they have such a stocking issue they can’t keep digital albums in ******* itunes.