Is iTunes down?
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Matteo Dbl U
(@MatW28049768) reported
@iTunes is ******. Not working at all
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Faizan Ali
(@faizanjalbani) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud.
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Tony Bianchi
(@Voltamax2030) reported
Been having trouble getting @ukmix to load again - since late last night. Can't get into the iTunes thread at all - either through last post or topic title. Trying to access notifications now - loading circle wirring away forever. "System Error" message now.
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Gunner_at_large @Apple Hmm... i restore my iphone 2 times with iTunes. But my problem not solved.
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Qazi Naveed
(@Mr_bigTasty) reported
@AppleSupport I'm from Pakistan 🇵🇰 I have iphone 7 plus ios 14.3 and I can't add payment method it says "payment method declined" the credit card info is right and valid. I even tried using iTunes but same problem. Need help
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chris
(@C_Diggity85) reported
@DrakathSJ @altstoreio I got past this error by "Opening iTunes and enable iTunes Wi-Fi sync for your phone."
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nea ネア
(@neaa44) reported
@ThisIsNoahEvans never understood why people don't like apple music/itunes ive never had an issue with it
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Chrissy
(@punkrckcess) reported
Anyone else go down an iTunes music rabbit hole and wish it was year 2000 something?
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Shan McCalla🇯🇲
(@shan_mccalla) reported
iTunes down....? 😒
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Ankur Gupta
(@Gunner_at_large) reported
@thehindu01 @Apple I am facing similar issues with the microphone on voice calls. Plus my itunes store is not loading (blank screen). I recently updated to iOS 14.4. Pls help
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Jaylen/Votterbin
(@VotterbinArt) reported
@MitchB3 Just got off the phone with support, they said that even iTunes Store support was slammed with people having the same problem. Seems to be a server-side issue, and they said it should get fixed by this afternoon CST.
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Faizan Ali
(@faizanjalbani) reported
@_Mafiu_ @altstoreio @DolphinforiOS 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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KID SENTRY 🇲🇽
(@KidSentry) reported
My Spotify and iTunes accounts may be taken down soon Which means none of my music will be on other platforms besides SoundCloud
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Mimi
(@Mimitbd) reported
is iTunes music down?????
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Faizan Ali
(@faizanjalbani) reported
@123SaifQ @altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Apple I am facing microphone problem in my iphone 12 after update to IOS 14.4. I reseted and restore it by iTunes but its same. Microphone not working on speaker call , voice memos . And Siri not listening my voice. Please solve my problem.
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Pacheliz
(@PACHELIZ) reported
I’ve had no service since i installed iOS14.4 yesterday Couldn’t fix it with iTunes, so I have to visit a store... long hiss
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calamity brian
(@briandotjp) reported
@deivudesu @gullevek I've had no such issues, that said I don't use iTunes.
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Emma Knott
(@emsiebelle) reported
@Jeremy74 Keep the iTunes password secret... I made the error of showing my 7 y/o nephew how to change/reset the password at the weekend - and apparently he's been on a spending spree (brother not happy...)
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chris
(@C_Diggity85) reported
@MdzFaisal @altstoreio I got past this error by "Opening iTunes and enable iTunes Wi-Fi sync for your phone." But Altstore still crashes 😥
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Meelis Lemmik
(@ROCKnRollaEst) reported
@AppleSupport so apple is broken? Date and time loading! Itunes Store not working, Apple music account is not like existing(listen now not working, search but music is playing what is downloaded)?
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Ahmed
(@itsmekhan8) reported
@altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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Faizan Ali
(@faizanjalbani) reported
@gregdelbene @123SaifQ @altstoreio 1. Delete altserver folder from program files (x86) before deleting from control panel 2. Delete altsever from control panel 3. Meanwhile hard reset (turn off your iPhone) 4. Update latest itunes and iCloud on windows 5. Restart comp to complete the update and login to iCloud
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(っ◔◡◔)っ ♥ Sean Bogart ♥
(@Chunk_Muffin) reported
@iTunes why is your mobile platform such garbage? Why are there load times on downloaded music? Why can't I connect to the service right now even though I'm on wifi? You guys are terrible at making software.
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👾
(@iaintdamn_) reported
iTunes server error😭😭😭
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chris
(@C_Diggity85) reported
@poshtherapper @altstoreio I got past this error by, "Opening iTunes and enable iTunes Wi-Fi sync for your phone." But Altstore still crashes 😪
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Punxsutawney Justin
(@Heisenherr) reported
@GweebsterCA Off and on all day. I broke down and bought it on iTunes awhile back when it was on sale.
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olivia
(@olivialikes1d) reported
i preordered 1989 in 2014 when it came out but for some reason itunes says i don’t have it (my apple music still has it) but i’m missing like 5 tracks... has anyone else had this problem
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सम्राट राजपूत 🇮🇳
(@thehindu01) reported
@Gunner_at_large @Apple They reply to restore it by iTunes without taking backup and set up as new iphone. But issue not solved. Now they are asking my address. I think i need to go to apple care center. #wrostapple #apple
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Danny
(@DannyOboyle) reported
They’re like sorry ur new iPhone doesn’t work 😭🙈 try connecting it to power or use iTunes to update it.... which doesn’t exist on Mac anymore. I have to reiterate the problem to every support agent that I get switched to, it’s insanity.