iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/14/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Sign in (40%)

    Sign in (40%)

  3. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • dogsdo99 SiameseTomCat (@dogsdo99) reported

    @nickelsgb Agreed, I can’t stand him or them either. I remember being pissed off when I was given a free U2 album on iTunes that I then had to go to the trouble of deleting. Can’t stand his foul mouthed mate either from live aid.

  • carasgoldrush cara ♔ did smth bad (@carasgoldrush) reported

    my mom downloaded strip that down on itunes and every single time we get in the car she plays it “for me” but i think shes got a liam crush now

  • Sunow_M Sunow @ AnisonHijack 22/1 (@Sunow_M) reported

    @fluxe__ Oh thank god lmao iTunes as a media player, for Windows at least, is terrible

  • BooBiiinLove Cami ΩX ₁₂₇ ♧ ⧖ ⇆ 💎🍴STREAM LOVE ME LIKE (@BooBiiinLove) reported

    @joonsbubbie If it is the same price then I don’t see a problem with charts/sales. Many people buy digital albums already on iTunes . The world is going digital

  • ThatSatoriFumo That Satori Plush (@ThatSatoriFumo) reported

    @kasamikona Ah... See, I use iTunes for my ripping (yes I know ew) and I've been having some skipping issues with this iPod. I thought it was the flashmod, but I'm going to be so mad if it's just the files

  • LucidDoodle ◉⃤ CG ◉⃤ (@LucidDoodle) reported

    @natetella Someone get Kirstyn Dunst on the line, I’ve got 1500 in iTunes gift cards to shoot a remake of the upside down kiss scene in my backyard.

  • SMARTMAN1992 Tetris😘 (@SMARTMAN1992) reported

    @odiIe @glazelili3s Offtopic but are u able to refund a itunes gift card purchase on the report problem or no

  • renetuanz Always 🐰🍑 | 슬린 • My Life 🤍 (@renetuanz) reported

    itunes isn't available in my country and we don't have any itunes chart so I can't help in itunes. And also spotify and youtube premium ain't available in my country too but I can use them by buying US premium accounts from local digital service. But Youtube premium needs vpn 😪

  • MrBrokenEyes Scott nixon (@MrBrokenEyes) reported

    @audiblesupport As I have explained to three online customer service reps in the past week, no pop up box of any kind appears when I download a title. I tried deauthorising iTunes and downloading again but still, no pop up.

  • MrBrokenEyes Scott nixon (@MrBrokenEyes) reported

    I’ve been running around for the past month, trying to add @audible_com audiobooks to iTunes for my #Disabled brother who can only use an iPod nano. Turns out, Audible have shut down all iTunes support for their books. This means he loses access to his over $3000 worth of titles.

  • stro_b mail bobby something (@stro_b) reported

    @tvaziri it’s pretty cute how they’ve grafted a streaming service onto the same iTunes I was running in 2005

  • gil2chill GilSoChill 💉💉 (@gil2chill) reported

    What’s up with carefully selected and prized iTunes playlists ‘updated’ down to nil overnight? @AppleMusicFRA is there something I should be doing to avoid that and protect my stuff? #iTunes

  • JamesPughie91 James (@JamesPughie91) reported

    @Macnificent32 So i still can't find an appropriate service to DJ offline with. It's so annoying. Tidal are great if you have wifi, but with my way of work - the venues change every job. I still have to buy music from itunes to use offline like a caveman!

  • ajrstatistics AJR Charts (@ajrstatistics) reported

    US iTunes Top Alternative 🇺🇸: 12. Bang! (+5) *Peak #1* 27. Record Player (w/ @DaisyTheGreat) (-11) 34. The Good Part (-22) 98. Way Less Sad (=) 193. Burn the House Down (=)

  • o_reachtaire Marc O'Reachtaire (@o_reachtaire) reported

    @KeepinItSureal I think they are not respected that highly by music fans in general not just Ireland. The god complex Bono developed, the Itunes disaster, and a scatter of terrible albums have just destroyed a legacy that would have been rock solid around Achtung Baby

  • AbeHaoleman Chico Schultzmeier (@AbeHaoleman) reported

    @RetroNewsNow Somebody please get this damn show on a streaming service and/or iTunes ASAP

  • talltanandbald Grumpy old guy (@talltanandbald) reported

    @MrGMYT I don’t want MS having anything to do with my WoW account, IDW to get iTunes thru the MS store, IDW MS screaming at me if my laptop isn’t “signed in”, or have to sign in to use frigging word. AWIAAI...HP can go F itself 4 needing an account to use my printer

  • KrocCamen Kroc Camen (@KrocCamen) reported

    Search not working for iTunes store; there's really nobody there any more is there?

  • Amani_rose2008 Amani💜 (@Amani_rose2008) reported

    Been on iTunes tech support with 5 ppl for about 2 hours. This last person has been so damn helpful though, gonna vouch for her to her boss, no joke. Same issue and tried several times to fix it. God she needs a raise trying to help me.

  • katebrezzy 🍑 Kate Bresnahan 🍑 (@katebrezzy) reported

    Wonka was the originator of the iTunes terms of service

  • Sorappane Sora空소라💛💙 (@Sorappane) reported

    @aqoqoa Weehh i visited but couldn’t comment bc i couldn’t update my twtch bc of itunes problem

  • Floturcocantsee The Zodiac Killer (@Floturcocantsee) reported

    @Srivatsansam @EverydayBastiat probably, didn't iTunes' terms of service have a clause for not letting you modify the program to control nuclear missiles?

  • OldHunter10 🇪🇺Old Hunter🇵🇹🧦🇵🇸 (@OldHunter10) reported

    @briannanoellek Well before Google shut it down Google Play now Itunes.

  • JimmyDimples Jimmy Dimples (@JimmyDimples) reported

    Yeah, ha-ha, @JeffyJFR. And to be blunt, (1) I stick with iTunes because I like having a copy on my phone and not worrying about a streaming service cancel it, (2) I’d like to stick with CDs, and (3) I stopped caring about new music around ‘03. #PutThatInYourPipe @PatUnleashed

  • MrEntreNous MrEntreNous (@MrEntreNous) reported

    Loading music on my phone from the iTunes library for the 2nd straight evening and I’ve just made to artist that begin with H. I may have a music problem.

  • JoeArgonel Joe Morrison (@JoeArgonel) reported

    @vixy Shouldn't be a problem, my problem with iTunes is that it dragged my computer down to uselessness just to play audio.

  • revivalrarx Juanpi From The Block (@revivalrarx) reported

    @jlosbestee Yess but imagine the promo (live performance + interviews+ playlist) it's gonna be more than iTunes, OMW did well in iTunes thanks to the performance, if her team put playlist, radio, performance and interview gonna be on Hot 100, the problem is her team, i hateeee sm😭

  • parkas4kids Kirk Gauthier (@parkas4kids) reported

    @5ironman But this issue has actually been two years in the making after Google Play Music had a server fart and ghosted a huge chunk of my music collection. Switched everyone over to iTunes, which meant I had to do all my playlists and whatnot all over again.

  • ThatSatoriFumo That Satori Plush (@ThatSatoriFumo) reported

    @kasamikona I've only had them happen on the iPod, so that's one point in favour of iTunes. But, the computer could be having no issues with the files, but the iPod might.

  • aishwarya_belle 🔗tweetybirdie🔗belle🦢🫂 (@aishwarya_belle) reported

    iTunes what is your problem 😭