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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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a☁️⁷ | SLOW |
(@rpseuphoria) reported
iTunes is not showing any new releases on the chart, butter completely disappeared from some countries' apple music charts or drastically went down on others... Wth is happening and why is it always happening during bts cb. @AppleMusic @iTunes fix your sht!
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Cent Supreme
(@AkaThaRealest) reported
@SBambss You don’t have to. I’m logged in with my old Apple ID but my new Apple ID is signed in on my iTunes Store which is where my Apple Music and apps are charged. So you can open a new one and just login on iTunes Store alone
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pink yoongi
(@myglvrz) reported
this is .. iTunes not working apple music dropping suddenly idk i hope this isn’t another spotify episode
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dria⁷ 🧈👅
(@BangtanTakeOff) reported
so weird how there’s fake butter singles on itunes. that should be taken down
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‼Abigail Haruni⁷🧈💃‼
(@minwipeu) reported
WAKE UP FIX YOUR SERVER @iTunes 🤺
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Yoon🤖👾👽
(@namubestrapper) reported
itunes has been down the whole day.
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Rapha :)☀️SUNSHINE IS OUT NOW☀️
(@nobodylp28) reported
@liamcombr Strip that down BUY SUNSHINE ON ITUNES
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Rachel ⁷🧈
(@Rjsbabysitter) reported
@fleuradise iTunes has been broken all day (in general, not just Bts) so we have no idea what our standing is there… It’s making me anxious though, not getting regular “we just hit #1 in x country “
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mia • STREAMING SUNSHINE
(@wholfsian) reported
@liamcombr Strip that down BUY SUNSHINE ON ITUNES
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💜 mani⁷
(@JkOT7trusfrated) reported
So you telling me iTunes is down for almost 10 or more hours and still not fix yet that a joke right
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🐆💗
(@P7RKJIMlN) reported
apple music and iTunes is either glitching or somethings up bc armys usually never have trouble streaming or charting but theyre showing their positions a bit lower its so strange
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meggi⁷
(@peoplebygloss) reported
@taejinprod Nothing is charting itunes is broken
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luna.☀️
(@opswilliard) reported
@liamcombr strip that down BUY SUNSHINE ON ITUNES
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ᴮᴱ🍊Ellie
(@Ellie4bangtan) reported
@TEARHOYAA @namjoonsbowlegs I really don't get it. How is @iTunes down all day .someone please make it make sense
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hay ☆
(@2seokmilf) reported
suddenly we have issues with itunes, the remix disappearing from various countries am charts, yeah this seems like a sabotage to me
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Hermi⁷mochi 🧈👅
(@OT7ARMY01) reported
@iTunes would you please fix the problem that is happening on your charts? We have been buying butter remix but there is still no update on the chart.
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LUZ 🧈💜 butter #1 💜
(@jkluzie) reported
Itunes is not working focus on other platforms 👅🧈
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Ella⁷ semi ia |BTS X MTS|
(@QEllaTan) reported
@AppleSupport Butter remix ft. Megan Thee Stallion is not charting on any country on iTunes even tho we are currently buying it, also the song had appearance on Apple Music charts and then disappeared from it it’s not only a me problem but it’s like that for everyone
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Nathalia☀️
(@onedinfinty28) reported
@liamcombr BUY SUNSHINE ON ITUNES Strip that down
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anjinha.
(@alwayssziam) reported
@liamcombr strip that down BUY SUNSHINE ON ITUNES
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Riech ⁷ 👢
(@ladyplscalmdown) reported
there was one other time when we had a collab and iTunes was down too. but i forgot when. i think this is the second time iTunes has crashed during a BTS comeback/release?
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meher👅
(@tanniesphobe) reported
they literally did all that talk about chart man1pulation and **** only for them to sabotage bts on their release day later on..we are facing issues on itunes and AM, AND this is not a coincidence. we never have a cb without any problems arising from this damn apps and yet++
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emi -married to Kim Namjoon, leader of BTS-
(@p_nkxn) reported
iTunes is still down???? Seriously????
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JeonEunNa⁷🧈💗
(@EunNa_7BTS) reported
Hi @iTunes can you look into the problems happened with iTunes? Why the chart is frozen and it didnt show BTS ft Megan Butter Remix. Thank you
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JJK
(@kooilys) reported
itunes sus , our am streams going down like.. idk but 1501 rlly sus too sigh 😕
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Valeria⁷ 🧈👅
(@Veontannie) reported
no way itunes should be broken for this long
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sophia⁷ ⎊
(@wallsophia91) reported
@liamcombr strip that down BUY SUNSHINE ON ITUNES
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tatá. sunshine!
(@zjmxwalls) reported
@liamcombr trouble BUY SUNSHINE ON ITUNES
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Hani⁷ ButterTheeRemix out tomorrow🧈👅
(@seokjinoholic) reported
Why all these platforms acting sus? Itunes not working, AM being weird? Wtf?? Moving like Spotify and Youtube now
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Reni waiting for cyno🎫
(@renixkeaya) reported
Itunes still not working