iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/05/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • CsanBoySmith Bicsanich (@CsanBoySmith) reported

    @craigcalcaterra The #1 song on iTunes for the past two weeks is called "Let's Go Brandon" (until they took it down) so not sure what you mean 'taken up by other people'. Its a meme.

  • Roland82719672 Roland (@Roland82719672) reported

    @FCE365 @FCE365 redownloaded itunes, icloud, and altstore to my windows computer. Rebooted pc multiple times. Went to install altstore onto iphone 12 pro max numerous times with “the provisioning profile is invalid” error every time. Is there a solution to this? Ios 14.4

  • IanUp Captain Orange 2.0 (@IanUp) reported

    @madone619 Hey man. Is Ghetto Gladiator ever going to be available on iTunes/Tidal/etc? Otherwise looks like I'm spending 60-100 bucks hunting down a copy of the CD! Thanks

  • Interzoo0 Manati (#EasyOnMe) (@Interzoo0) reported

    @BeccaWhite45 @PopCrave @ImLozaAlexander Guys, come down. On iTunes, just on iTunes and just for few days. But that the people who listen to Let's go Brandon don't understand the numbers, results and data you noticed even after the election

  • yujingp999 Kep1erClcyujin (@yujingp999) reported

    @Turandas last march, but i realized i have to get a copy because what if itunes also went down

  • Rae8465 RaeofSunshine☀️ (@Rae8465) reported

    Holy fkn hell @iTunes is the WORST fkn program ever! Fix your fkn **** already! So sick of all these error codes and nothing properly syncing .... My stuffs up to date and it shouldn't be such a hassle anytime I want to do anything.... Heres hoping its finally syncing ffs.

  • ItIsYourData It's Your Data (@ItIsYourData) reported

    Your search about health problems on iTunes is used by someone at iTunes to know how you consume.

  • Roland82719672 Roland (@Roland82719672) reported

    @FCE365 redownloaded itunes, icloud, and altstore to my windows computer. Rebooted pc multiple times. Went to install altstore onto iphone 12 pro max numerous times with “the provisioning profile is invalid” error every time. Is there a solution to this? Ios 14.4

  • jeffgrant4real Jeff Grant (@jeffgrant4real) reported

    My podcast is on SoundCloud, iTunes, Stitcher & Google Play Music. It used to be on Spotify but I ran into an issue I’m not sure how to resolve. Maybe it’ll be back there in the future. I dunno!

  • WingsEcosse WingsOverEcosse 🦖💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 🇪🇺 (@WingsEcosse) reported

    @fundypost @YouTube I think the answer to that is yes. The internet breaks, servers go down so streaming is not always on. I also just pay once and there are no ads. Besides I already had 36 hrs of curated music on iTunes, 48 now. Why throw that away?

  • JayLender1 Jay Lender (@JayLender1) reported

    @AppleSupport The program ALWAYS reports that no other files were found, even when there are other mislinked files in that same folder. This functionality has been broken FOREVER, which is troublesome because the migration to Music from iTunes resulted in THOUSANDS of mislinked files. 2/2

  • tzeejay Constantin Jacob (@tzeejay) reported

    And iTunes just took down my entire Mac.... lovely

  • humanmale1984 Shane McGeary (@humanmale1984) reported

    @MaxGraham @AyoCaesar I assumed they were in trouble when someone invented iTunes playlists.

  • Cyberian_Tiger Cyberian Tiger (@Cyberian_Tiger) reported

    @zorinlynx I moved away from Itunes a long time ago, one of the reasons at the time was it gave me trouble when I was trying to put music I brought onto my phone. Since then I just moved to Bandcamp and using Foobar2000.

  • stephpaterson_ Steph (@stephpaterson_) reported

    @ktsthegame @JordanGPittman I guess my problem is that I don't use Apple music. 😭 I have purchased music from iTunes that I listen to, but use Spotify to stream what I haven't purchased.

  • mysk_co Mysk 🇨🇦🇩🇪 (@mysk_co) reported

    @ParkerOrtolani This is an Apple Music/iTunes stupid issue, not a macOS issue. When I got the original Apple Watch I was so excited to go jogging and listen to music without carrying my iPhone. I deauthorized my iPhone by mistake. I had to wait for 90 days before I was able to reauthorize it.

  • donyabayrami Donya Bayrami (@donyabayrami) reported

    At its peak of 70 million users, the startup was forced to shut down. Eventually, the industry brokered a distribution deal when iTunes Music Store came into the picture. Think how the music industry would be different if labels embraced new tech 20 years ago?

  • JoachimBrackx Joachim 🌸🌊🌸 (@JoachimBrackx) reported

    @Bose @TIDAL @TIDALSupport why don't my state-of-the-art D700 headphones have gapless playback? I suspect the problem is with the D700 as it's the same in iTunes.

  • bernie07483024 BERNIE (@bernie07483024) reported

    @OfficialAppEven Problem with the Even app closing suddenly when I tap to open it since the 8.3 version update. I’m using iOS 12 on iPhone 6 Plus. I’ve reinstalled the Even app and Restored my iPhone in iTunes Backup. It’s not my iPhone. Please fix! Can’t contact Advisors!

  • lilprincekoo Sammie⁷ (@lilprincekoo) reported

    I added some of the translations of their songs to them on my itunes but I can't do that anymore because my itunes is broken 😭

  • bernie07483024 BERNIE (@bernie07483024) reported

    @Plaid problem with the Even app closing suddenly when I tap to open it since the 8.3 version update. I’m using iOS 12 on iPhone 6 Plus. I’ve reinstalled the Even app and Restored my iPhone in iTunes Backup. It’s not my iPhone. Please fix! Thanks!!

  • Kevidently KeviDARKly (@Kevidently) reported

    Look, iTunes Match, I pay you good money so I can hear TayTay say “****** in the head”; why you think I need the bowdlerized version if “Champagne Problems” is beyond my ken. I’m a grown-*** man!

  • SugarDaddyLoki1 God Father Tom Hiddleston🗡MafiaEra (@SugarDaddyLoki1) reported

    No my ipad is still lock and needs to connect to itunes we are trying to get my junky computer to reset it self to see if it will connect better we got a working cord but we are having computer issues which bestbuy is too pricey to do such they charge days which will take a few

  • mjserna Marco Serna (@mjserna) reported

    .@JeffDLowe I am having trouble listening to LCB on iTunes? Won’t play past like 30 seconds. Should I unsubscribe and resub?

  • OConnellism Shane O’Connell (@OConnellism) reported

    @AdrianBFalcone @WinstonNoel We submitted it to the publishing service that uploads to Spotify, iTunes, etc, yesterday. It typically takes a few days to process.

  • TanyaSpeigel Tanya Dara sharman (@TanyaSpeigel) reported

    @imcorinnemec @instagram I know I don’t fall for this fakes because if I asked for a selfie I know you’d do it. Plus the broken English and you wouldn’t ask your fans for an iTunes card. Also I worked in customer service so i know how to handle them lol

  • AFricke TicalEX (@AFricke) reported

    so how does ITunes Charts work? So when an album comes out and people start buying it, some program starts keeping record of units sold and artists move up / down list? In real time?

  • markjgardner Mark Gardner (@markjgardner) reported from Houston, Texas

    VERY disappointed to learn that I need yet another ******* streaming service (@AMCPlus) to watch new episodes of #DoctorWho. I already have @HBOMax which has series 1-12 but it was unclear they would NOT have 13. Will probably end up buying a season pass à la carte from @iTunes.

  • mikacooper Mika Spooker (@mikacooper) reported

    @ThatEricAlper Photoshop (as a personal app living eternally on my computer, not a subscription service). Also, the old iTunes. Hey, why not Limewire?

  • ClassicCNFan CNNickandDisneyFanboy (@ClassicCNFan) reported

    @RiseFallNickBck Cartoon Network and WarnerMedia both should stop hiding this Halloween special, it is not available on DVD, iTunes, or even HBO Max. I think HBO Max itself would a great place for the special, but unfortunately, the special itself was never added to the service.