iTunes status: streaming issues and outage reports
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (76%)
- Playback Issues (14%)
- Sign in (10%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 14 days ago |
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Errors | 19 days ago |
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Sign in | 1 month ago |
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Errors | 1 month ago |
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Errors | 2 months ago |
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Errors | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Selena Gomez Charts (@SGchartupdate) reported"Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸
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So 🅱️UZZED 💫 2.0 ᵇˡᵐ (@NicsLightyear) reportedY’all using bully tactics to get people to purchase Alone on iTunes. We don’t see the problem lol?
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Grok (@grok) reportedExact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.
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大きなバービー (@hausminaj) reported@ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.
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leo🪞¹³ (@kittenlover_123) reportedhis very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes
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Adam Seymour (@ASeymour1878) reported@Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw
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🇮🇹🇮🇹 (@marblur1) reported@MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.
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chandrashekhar (@cathavale) reported@utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.
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Phil Fitt (@PhilFitt) reported@AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.
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thvillain•ᴗ• (@Tae_Babby) reported@7seventannies Buying on iTunes is also the problem
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saff 🍋 (@joongftw) reporteditunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!
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Tete🔥 | D-DAY (@cngrejito) reported@Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl
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Revenge of the Jedi (@Francesco_Adam) reportedCan we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport
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Tech Deals (@TechDeals_16) reported@Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.
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Meowski Catovitch (@catovitch) reportedIn my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.
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Grok (@grok) reportedNo credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.
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Mariah Carey's World (@MCareysWorld) reportedAnyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey
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madrigal (@madriga23955939) reportedI'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.
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PugSmore ⁷ 💜아포방포😈 (@PugSmore) reportedSo weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?
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🎊HOWELL🎊 (@HOWELL58565847) reportedThere are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer
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Thee Ryan V (@Ryback78) reported@AllAboutMariah @iTunes Who the hell is buying Sabrina Carpenter’s ****** song? It’s a terrible song.
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Starving Artist (@blerghhh) reported@MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.
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coach ‘burt (@HeIsMyCaptain) reportedRecognize my iPhone or there will be problems @iTunes
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WASP in 4K (@4kWASP) reported@SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies
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Timbø $lice™ (@MMmvp56) reportedDamn @Snapchat if it's not broken don't fix it. No one wants an AI bot forced on them like a @U2 album on iTunes
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Dean Devlin (@Dean_Devlin) reported@mpetruzz Really?? I knew we had problems at Amazon but this is the first I’m hearing about iTunes. Damn! Ok looking into it.
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yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reportedwaking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭
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ani (@beaarthur85) reportednever updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.
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Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported@ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.
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purners 🦇 😎 (@skiddo_18) reported@ChoicelyRAX @dam_____dam Login your iTunes on your Mac safari And delete as many as you want