iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (56%)
• Audio Quality (22%)
• Sign in (11%)
• Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Audio Quality	2 hours ago
Kolkata	Audio Quality	4 days ago
Montréal	Playback Issues	10 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macadelic Music (@MacadelicMusic) reported 10 minutes ago

  @groovjourney Can we please get a chart for the other streaming service and for the iTunes

• 
  Michael Darius (@hcidarius) reported 11 minutes ago

  @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

• 
  YASMIN 💸 (@BENITOMARAJ) reported 13 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 15 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  Michael Buckelew (@MichaelBuckelew) reported 18 minutes ago

  @Mononokeva_TV @PJiggles_ As if we haven’t made jokes about the iTunes terms of service being signing our life away for 20 years.

• 
  𝒫ℯ𝓉𝓇𝒶 (@petra_pez80) reported 19 minutes ago

  @SAS2you @dickwarlock13 yes, she said that one phone that depp allegedly throw out the window (in reality SHE was the one throwing HIS phone out), she said its broken and on this was evidence. and she had no backup. who in their right mind believes that she had no backop on itunes or cloud???

• 
  VJ 🥢 (@vjhonsool) reported 19 minutes ago

  @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

• 
  Simply Nyawful (@nyawful) reported 21 minutes ago

  Got $100 from my mom for my birthday. Spent $20 on a book for myself + BUCK-TICK's latest album on iTunes... ...and $70 on books and toys for my 3yo 👀. I... acknowledge I have a problem 😭. Doesn't help I started buying from Mercari, some good deals there on toys. 😔

• 
  grace (@ravioli_lvr) reported 22 minutes ago

  when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

• 
  🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported 24 minutes ago

  @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 29 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  Movies (@Movies_On_Sale) reported 31 minutes ago

  The (movie) Pretty Broken (HD) is available today on (iTunes)(US) for $4.99 Genre: (Drama)

• 
  Shizuka Watanabe (@ShiWatana) reported 35 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 35 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  SHANGHAI-NGAI🎀 (@ngaiii_) reported 36 minutes ago

  @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

• 
  Matt (@mpetruzz) reported 37 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 37 minutes ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  Seth Lukas Hynes ✍️📕🧬🪐✨🤖👽🧠💻💉💉💉 (@SethHynes) reported 37 minutes ago

  @Miyakoottv Since the first-generation Apple TV cannot log into the iTunes servers as of 2018, it's completely useless today unless you hack an alternative OS onto it. Running Leopard, the Apple TV is a surprisingly stable and capable cut-down Mac.

• 
  Elena⁷ • military wife • 아포방포 (@namgistory) reported 38 minutes ago

  @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

• 
  Grok (@grok) reported 40 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.

• 
  Barbie Dreams (@HarajukuDreams) reported 43 minutes ago

  @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

• 
  BENZO-KAZOOIE (@BENZOTOOIE) reported 45 minutes ago

  @TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….

• 
  Meng Meng (she/her) (@mengiemeng) reported 47 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  chrissyx (@AplIntelligence) reported 49 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  hannakin skywalker (@HannahBALLIN) reported 49 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  abc doreWi (@waeppw) reported 56 minutes ago

  @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 57 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 57 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  Reuben (@kedging) reported 58 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 1 hour ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.