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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (40%)
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Sign in (40%)
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Playback Issues (20%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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🐨 ||
(@chulbolpandey) reported
It look me so long to set this dumb phone up. I literally had to login in into iTunes so that I can download apps ??? Make yourself make sense. Spotify supreme hai.
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Joshua Arnett
(@JoshuaArnett) reported
The anxiety of needing to make enough money to survive and wanting all the customers to leave vs. needing to finish watching Urban Legend on Itunes at work so I dont let down my friend for when we podcast about it tonight.
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Richard D Golay
(@rickgolay) reported
Hamstrung by iTunes Made a BU of phone before service to find unwanted password preventing me from restoring. 2nd time I have lost everything from this glitch @AppleSupport
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AK ✨ || IA 📚
(@seongjoongstars) reported
@nerosannie @ANEWZ1117 Just a query I'm an android AM user so I just have to make a playlist and stream right??? There's no problem of buying from iTunes and it not counting or something like that right??
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Ani⁷ 🧈 BUTTER DAY
(@TRlVIAMlN) reported
Now that y'all know that it's a sabotage, work harder. We don't have to fall on week 2. Butter has fallen to #3 on itunes and there are no website sales despite it being 2 days into the 2nd week. The yt views and stream are going down too. Pls STREAM AND BUY
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sheba⁷
(@justlikejimi) reported
like i wasnt even phased when butter went down on msia itunes. we’re just not that big of a music market its true 😭
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Edgardo Block
(@edgardo_block) reported
I liked iTunes and used it to find (and buy) music - the moment the store made it harder for me to find my own I stopped spending money. What they have now is an abomination. Problem is, I haven’t found a place where I can RUN INTO new sounds. Sp0tifi doesn’t do it for me eith
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ᴮᴱkachi⁷🇳🇬(카치) 💛🧈
(@kaylookezur) reported
@innerlune Right. The instrumental is tumbling down iTunes and Butter is now out of top 60 in U.S iTunes :(
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Ralph Hanson
(@ralphehanson) reported
@meredithea Because something is broken at iTunes?
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𝚟𝚒𝚟𝚒 || she/her
(@gummisugaa) reported
whats slowing us down ??? butter is # 4 on US itunes, mv got 1m views in 3 hours, whats happening ksnckd LOL
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BUY BUTTER
(@soperanda) reported
funding accs are packing. the instrumental is down to #36 and og butter is at #3 and ALL the 3 versions are RED on iTunes. yall 😭 PLEASE BUY BUTTER. atp she's not gonna make it at any top 3 position in w2.
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Mohammad N.
(@najman_moh) reported
from
Wien Stadt, Wien
Dear @Apple @AppleSupport the apps aren’t working. Apps downs loading do not work. How I’m going to solve that problem? I got an new iPhone. I transfer everything via iTunes from old to new iPhone but since yesterday night the progress doesn’t work anymore. What am I going to do?
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Mohammad N.
(@najman_moh) reported
@AppleSupport Thank you. I transfered all my apps via iTunes from iPhone 8+ to my new iPhone 11 Pro Max but unfortunately the apps didnot upload for hours. I called the service hotline today morning and than I got the support which I was looking for.
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Anya⁷
(@AnyaSwan7) reported
Check ur playlist. THEY ARE ADDING OLIVE OILS SONG TO PREMADE BUTTER PLAYLISTS. Too damn many dishonest and manipulative techniques to win and bring the boys down are going on. Charts on itunes spotify does not reflect the today'***** qhere bitter is nowhere to be seen.
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Oliver (not affiliated with any celeb)
(@Nickimarajguys) reported
@imaginetears The way the sales just from 2 years ago on iTunes ha e gonna down
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Allison
(@Allison33233) reported
I wish artists wouldnt remove their songs from spotify and other platforms. Like if i had known they would take it down i woulda just bought it off of itunes when it came out so i could have it.
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💧☘️🌱PeterBax Make Lying Wrong Again
(@BaxterPeterba) reported
@skepteis @mel_giancarlo I don’t see a problem. The Apple podcasts are on iTunes. Why wouldn’t you want to know if your work is there?
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kosi⁷🎫🧈 (코시)❤
(@kosi_annie) reported
@Preciou84327652 Guy,I wasn't really active there but today I took my time to go through many messages...from the records butter broke(the Spotify,YouTube,iTunes everything) they had problem with it. Now the 1st win,they went on to say sth about the first verse being cringe and all,just to say it
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Parker🧶
(@ParkerParmenter) reported
**** Windows10 and their "updates" in shell **** iTunes, its compatibility issues and never truly uninstalling I won and I got my phone to update
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keira ‧₊✜˚ ⁷
(@blackhairyuta) reported
@beygrnde @ArianaGrande and regardless her getting his itunes account taken down. and calling him a nobody is wrong!! and mad disrespectful she should apologize. period.
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🇨🇳📌
(@kiss4kriswu) reported
As well she supports her xenophobic manager that tweeted and accused Kris like that, she could’ve stopped her fandom or talked about it but did she? No she didn’t and that’s the problem. Kris Wu is a hardworking man and his Chinese fans was just exited to participate in iTunes.
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FergaliciousCanadian
(@C_Ferg98) reported
@Nickelodeon Sooo is there a possibility that the Neds Declassified School Survival Guide series can be added to Netflix Canada or any streaming service (or even ITunes Canada)?? @devonwerkharder @IamDRIIVE
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butter.21.5.21🧈⁷
(@Melan51619941) reported
@idktaem itunes is not a streaming service genius
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ΛПDЯIΛ
(@gothmuumuu) reported
This weird region **** was an issue with Apple pre-2010. To the point that I had separate Apple accounts so I could access the US iTunes store and the UK iTunes Store. How is this still a thing?!
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keira ‧₊✜˚ ⁷
(@blackhairyuta) reported
@sweetner_wasabi @ArianaGrande so basically back when kris wu drop an album Ariana dropped one at the same time!! and kris outsold her by tons!! so bc she didn’t know that he was the most popular artist in Asia at the time she accused him of using bots getting him taken down from iTunes and having her fans-
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Kelvin Lau
(@klausenhauser) reported
@skepteis Really? I don’t have iTunes or Apple Music installed. But then my AppleID is already associated with a service with a payment method.
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pixi misses 🥟
(@pixief3lix) reported
@linohyuck just know that atm there’s nothing bad happening and the rest has died down but we got #4 on genie today and #2 on the iTunes worldwide chart!!
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SFerg
(@tinlizzy55) reported
I think the fact that all the music we burned onto @iTunes over the years is being held ransom unless we buy the monthly @AppleMusic subscription is crap. It’s just one more service we are forced to have when we were already #buyingcontent. #bettermusicoptions Apple is unreliable
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Guru Gulab Khatri
(@sahebchh) reported
@chulbolpandey something wrong google the issue, itunes store doesnt need to be used at all
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KGY
(@KGYEG) reported
@eplerjc Stuff like this is why I left iTunes. I just couldn't anymore with it being so locked down and restrictive.