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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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auri⁷
(@M00NCHLDRN) reported
guys my friend forgot her lock screen password and her apple id password and she doesn’t know how to factory reset it, it wont work through itunes on pc and the power + volume down button doesnt seem to work either, if anyone knows what else she can do pls help us
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Reynaldo Ruiz Flores
(@ReySys) reported
@iTunes update the problem is only at 1080p. If you select 720p works. If video not available, play another resolution maybe.
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Robin1473
(@robin1473) reported
@SheliaHuesing1 @scraptordelight @ThatEricAlper lol i cant figure it out now that apple music replaced it. i refuse to pay for apple music and i feel like they keep trying to trick me into joining. i mean the iTunes interface was terrible and confusing, but at least i was used to it.
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JJ Edwards
(@someblackk1d) reported
@hoppymcfboi @Trueben14 @Itssan17 That's one example. What about the other stats from hbo, google, itunes? Or the fact it brought down the Hbo Max servers. Also there is a lot more proof of it doing well if you want I can post those too.
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m₊ ❅˚⁷ ESCAPE CB DAY
(@pIutospersona) reported
i need to get new headphones all of mine are broken but still I can already tell how much better it is on Spotify. Gonna listen on apple music or itunes afterwards because its probably even better there
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Justin Bengtson
(@JB184351) reported
@atpfm I thought I was the only one struggling with the Apple Music/iTunes Match problem. Have an Imagine Dragons Live Smoke and Mirror digital album and tends to play tracks from the studio recorded album. UNLESS the track names don’t have an exact match, so dumb haha.
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🟣🍇 Fruit Punch Z 🍇🟣
(@dreamislandz) reported
It was just the fjrsr 10? issues bc that was the only one on itunes but I did like it! Probably hasnt aged well in some aspects bc its from the 80s so idk if I can reccomend it wholeheartedly
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Apocalypse 3DX
(@Apocalypse3DX) reported
@SintheticR18 ****. Wish I could be more help, but I'm no computer expert... The only time I've ever had a similar problem was when I made the mistake of installing iTunes on my PC... Here's hoping you get it sorted with minimal loss of data and time...and sanity of course
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Jamison
(@Ggjeed) reported
@armcannon I've been in canada for 7 years and I still have trouble with Youtube and iTunes sometimes. They think I'm still American
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That Lisa
(@LisaPearl) reported
@canadianstarpod @nenshi @GriffinCork I can’t download a podcast app onto an iPod. I need to down load the mp3 and load it onto my iPod using iTunes on my computer.
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MYSTERY CUTS
(@mysterycuts) reported
@ozAntinnippon I knew you were a fan of my old podcast … but when I stopped the iTunes service, I kept the mixcloud and now put any mix up on there. Whenever there’s time that is…
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Alex Swabey
(@ASwabey) reported
@libdempod Sorry to hear about the technical issues, will the issues with the iTunes feed be fixed soon?
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juxtaposition bot
(@JUXTAP0SITl0N) reported
“We are not listening to that. I am not listening to that.” He brought up his iTunes and found an album, pressed play, and sat back down again, going back to scrolling through the news.
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****** Pendejo
(@FanboiTrump) reported
@KeyserS56435525 @AEGRO_84 It remains to be seen if this economic model is sustainable. Studios merging and shutting down and leaving projects half done has become the norm of the industry. I know musicians have deal with poor compensation from services like iTunes and Apple Music.
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𝐁𝐈𝐆 𝐁𝐑𝐈
(@DRUNKONSELENUR) reported
and we made that **** go #1 on US iTunes and it was the FIRST SPANISH FEMALE EP TO DO IT….go sit ******** down don’t y’all got a remix to be streaming???
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k1ra1n🤍
(@M0dsI) reported
@addictontwt I have 4 5s. Two are broken and one is stuck on iTunes screen
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Drunky Brewster
(@HogsDCFC) reported
@SageFrancis I had a paid service but cut that out because of bills. I started using free Spotify but after about a week I went back to my iPod, at least when I'm driving. Is there anything like iTunes that you can use with an iPod these days? I have Bandcamp, but just for music I've bought.
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Earl Lee Louis III
(@ELL3CFpower) reported
The Kingdom movie/we know NYC they wanted the movie series building taken down to impossible. Don't touch this? See itunes, punk kids? Who where you ever talking to time marbles your weird. You have what! Parishes Man. Fly in Earl you are incredible people are low down. Sit?
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epicninja271
(@epicninja271) reported
@failb8 @SnazzyQ @AppleMusic Yes I’ve had the same problem with my iPod touch and my iPhone: every time I sync my music it keeps on saying that the song or album is not available in your county even though I bought it years ago on my country’s iTunes Store
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† lucia🩸
(@shadowbIood) reported
@thejsa_ @winocm I installed it with Retroactive, but it didn't give me the .qtz files the issue is though that these visualisers went away AGES ago because iTunes ran in 64-bit mode by default, and to get them you'd have to run iTunes in 32-bit mode ...I have an M1 and run Monterey
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Adam Davis
(@Adam_141080) reported
@netflix my service has stopped working due to needing to update my payment method. I’m billed through iTunes but don’t have access to iTunes anymore. Is there a way to update my payment method as the link on the email doesn’t work
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patricia a h kidd
(@patriciaakidd1) reported
@RichPreston I’m in California. I’ll be be able to get BBC player as well? It simply doesn’t allow me to on iTunes or Google App Store. It says We're sorry, the requested URL was not found on this server.
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Daniel Fallman
(@dfallman) reported
@caseyliss @Spotify I think the main issue is that Apple has become Microsoft — Music is a legacy app trying to combine iTunes of yore with streaming (ie own mp3s, music match, iTunes purchases, and now streaming on top). They should perhaps have built a standalone streaming app instead.
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John Wing
(@JohnWing5) reported
Now watching my eminently tech-savvy daughter try to sign in to my wife's itunes account in order to activate Apple TV and finding it impossible. I'm not speaking because I did once and she bit my head off. Just enjoying the clicks.
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Jose Argumedo
(@ArguingMeadows) reported
@oionfdjpoih Been a thing for a very long time, longer than whatever it means in gaming. Instead of having cable or subscribing to a streaming service you can buy a season upfront on iTunes/Amazon/Vudu/etc. and it drops new episodes the day after it airs.
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Ghost Feet ن AKA Iron Lady
(@Just_Here_4Food) reported
iTunes why did you **** up my shuffle? If my app goes inactive or closes it closes what I was listening to. Y’all had fixed that now it’s broken again. I wish I could save a shuffle…
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pik
(@syifamahalaa) reported
@AppleSupport Thank you for the answer! But sadly my problem isn’t really solved. My billing payments all said that it’s taking from itunes/apple.com bill. When i checked my subscription it’s all active. 3/4 have been cancelled by me weeks ago. Still can’t seem to find what i missed :(
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Ginny
(@gkangchs) reported
@Lin_Manuel Can we expect to see @HamiltonMusical available for purchase on other platforms like iTunes or YouTube? I'd buy that in a heartbeat in case @disneyplus decides to take it down for some reason.
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Ben Fletcher
(@BenSFletcher) reported
My laptop added the audio from @erichmcelroy’s last Fringe show to iTunes and every so often it comes round on shuffle. This wouldn’t be an issue, but I’m on a crowded train and the first minute is him coughing loudly.
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🥁 zoë ミ☆ | bee day!!
(@ZEGVERA) reported
didn’t know it was an album when i hit play but the thing on itunes that breaks it down and explains it ?? sobbing .