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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Errors | ||
| Errors | ||
| Sign in | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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𝚒𝚜𝚊𝚋𝚎𝚕
(@_nickitingz) reported
@TheBardiLegacy @BeyonceNicki12 See we the barbz we don’t talk number because we stan a Rapper so unless your fave is a real rapper, don’t compare. Anaconda become the number 1 video on iTunes 7 years after its release knocking down BotchedUP It’s called longevity.
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Emma Robinson
(@Bor_amme) reported
Apple Music is the worst streaming service on the planet. I miss iTunes, and when buying music was actually easy. I need to switch to Spotify, but the thought of downloading every single song I like over again gives me ✨anxiety✨
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Steve
(@stevedavidmusic) reported
I think I like the iTunes desktop app again (which isn't even called iTunes anymore). Seems like the once bloated app was broken into individual pieces, and what is now the Music application feels like the iTunes of the early 2000s.
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Andrew δεν μεταρρυθμίζεται στην πραγματικότητα
(@Andrew_Micah6_8) reported
@AndrewKyleMcD I was fuming when iTunes deleted my purchased FF7 soundtrack. That was my calm down music
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❤️Wanda's Forever❤️ᱬ🧚♀️ᗢ🏳️⚧️Loving WandaVision
(@scarlet_trekkie) reported
@datsme4sure1 I have Amazon Prime though not the full music service, which costs extra. Tbh I still use iTunes and cds (and vinyl). I’ve put my entire cd collection onto iTunes then put the library onto a usb drive. I just never rely on the internet
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FUSED
(@fusedofficial) reported
I wonder sometimes if iTunes MP3 store and selling digital music really didn't get enough of a decent chance to "settle down" before streaming basically stole it's thunder. iTunes store was 2003, and only 5yrs later came the "new format" usurper Spotify.
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TheLeggMan
(@Dlegg36) reported
@pecos_hurley I need Broken Things on iTunes right now. Respectfully, TheLeggMan.
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AU Wishbone
(@AUWishbone) reported
This week's podcast has finally posted to iTunes/Apple Podcasts. There was a Denial-of-Service attack happening yesterday that prevented it from going to that service.
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SoundCloud Support
(@SCsupport) reported
@makerjah1 Hey, you purchased your subscription via Apple and we unfortunately don't have access to their subscription information, you will need to contact Apple/iTunes customer service directly. We can see that your subscription got cancelled in the meantime. Best/A.
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Vince Pavey
(@LimeyOtoko) reported
@batmanmarch Same for HD versions on iTunes. I'd be so down.
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Jessi Davin
(@jessithebuckeye) reported
@GriffonSprouts .99, 2.99, 4.99... random amounts that one would think are a subscription service on iTunes
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Brad Urbanowicz
(@BradUrbanaowicz) reported
@LvkeTCB @JoeTCBNHL Not a problem. Been here for awhile actually since before it wasn't on iTunes. Where I had to use my cell data via soundcloud on my commutes
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e
(@samaezyy) reported
@tristangough @AINEDAVISDOTCOM Common misconception you have to pay to watch on tv+. Apple TV itself is iTunes, which you purchase/rent, their subscription is for their originals, their service, which is 100% Apple Originals. That you never pay for. I do not like the naming tv+ for the confusion it brings
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Mark Denholm 📻
(@markdenholm) reported
@tweatirs @AppleSupport My iPad doesn’t get iOS 14 so not an issue for me. Agreed iTunes is clunky. I always thought it weird Apple chose to use a music manager / jukebox to administer their phones.
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𝓙𝓸𝓬𝓮𝓵𝔂𝓷 🏳️🌈 🏳️⚧️ ⚢💞
(@TwippingVanilla) reported
@britsknits I assume you mean for free? Cuz Amazon, Vudu and iTunes all have it to buy per season. It’s owned by NBC Universal, who don’t have their own streaming service yet, so that’s probably why.
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VedantApps
(@vedantapps) reported
@iDeviceHelpus iTunes Radio used to be completely free until Apple decided to integrate it with Apple Music. It was an ad-supported streaming service. They should have kept it 😭
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Ian Senior 🇬🇧
(@tweatirs) reported
@markdenholm @AppleSupport My underlying issue is that the iPadOS 14.4 update has destroyed my iPad. Apple Support’s only two solutions are to bombard me with ‘articles’ and tell me to back up to iTunes then reinstall the update. iCloud backup is broken, iTunes is prehistoric.
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WWE Champion Kenny Omega
(@AndySullivan12) reported
@WJets420 I’ve gotten every ppv but one. And that was just because I let my ITunes credit run down so I didn’t have enough.
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e
(@samaezyy) reported
@tristangough @AINEDAVISDOTCOM I completely agree. They shouldn’t be naming their service after what is iTunes with a + attached. Should be something distinct. Or completely rebrand iTunes, and make tv their service name. Completely confusing especially for the average user.
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nobody
(@greedymotivez) reported
@sweetdrivee apple music is a streaming service too, you are thinking of itunes
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Brad Urbanowicz
(@BradUrbanaowicz) reported
@LvkeTCB @JoeTCBNHL Not a problem. Been here for awhile actually since before it was on iTunes. Where I had to use my cell data via soundcloud on my commutes
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Ryan Mead
(@OhRyanMead) reported
@mkanick @BlueshirtsBreak Hm I'll go test on itunes in a second. I'm an Android boy but there should not be an issue Unless we're under attack
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🕷Ⓥ✨
(@sassemojii) reported
i think we used to take a yt link and convert it to mp3 to save it on itunes for on the go when limewire got shut down
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🐉Alaeryn✊🏾✊🏽✊🏿@TheSimsNation 🐉
(@Alaeryn) reported
from
Alexandria, Virginia
@SarahMoSays @GentleWhisperin Really? I’ve been looking on iTunes and only see albums! I have no problem buying albums, but it’s kind of a bummer when I buy an entire album but never listen to some tracks because they’re whispered. 😩
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Donald Soto
(@donald_soto00) reported
iTunes will update your iPhone to SSH into my server.
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😈 THE Stefano DLC 😈
(@THE_Stefano_DLC) reported
Curious why the re-issue of BATMAN V SUPERMAN 4K still won’t have Dolby Vision and if they’re gonna update the one on iTunes to have the IMAX aspect ratio for key sequences restored
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erynn // #밍키!! 🌿
(@80Z80NY) reported
We CAN get #1s on iTunes charts + chart high on other BB charts no problem as long as we buy as we have been, we done it before But for BB200 is DIFFERENT, it requires planning/preparation/investment to make it work SUCCESSFULLY and idt enough atiny understand this
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Ali
(@KhattakMj) reported
@enternet_worm Not working someone said need to install iTunes
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brihana davidson (Cobra Kai Kompanion) 🥋🐍🤓
(@brihana25) reported
@weimar27 iTunes used to, too. But I want it on my tv. Yes, I could cast. But what’s the point of a smart tv if you just cast what what you want from your phone? Man, talk about your first world problem. Holy ****. 😬
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Mark Denholm 📻
(@markdenholm) reported
@tweatirs @AppleSupport Over two years ago I opened a support case with Apple over the fact iTunes won’t remember my preference for backing up to iCloud. Despite two senior advisors being involved both were defeated by it and never got back to me. Good luck getting your issue sorted out.