iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (71%)
• Sign in (14%)
• Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Playback Issues	7 hours ago
Houston	Errors	30 days ago
Tappahannock	Errors	1 month ago
Sydney	Errors	2 months ago
Blackpool	Sign in	2 months ago
Cambridge	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 35 seconds ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  American Country Music Chatter (@ACMC_Country) reported 3 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  Aleksa Sarai 暗号君 (@lordcyphar) reported 3 minutes ago

  @ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.

• 
  Eden (@caprios_jay) reported 4 minutes ago

  How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

• 
  Mitchell; (@BytownPhoto) reported 5 minutes ago

  You know what I don't get (also I really miss my itunes library) youtube music randomly omiting tracks from albums on their service. like ok. ignoring the randomly removing albums / items from libraries and general data controlling your playback experience.

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 6 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  chrissyx (@AplIntelligence) reported 7 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 7 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  WASP in 4K (@4kWASP) reported 7 minutes ago

  @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies

• 
  Greg Collins (@glcollins) reported 9 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

• 
  PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reported 12 minutes ago

  Math aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞

• 
  Shizuka Watanabe (@ShiWatana) reported 12 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  Cranky Cold War Vet (@Bhess) reported 13 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  dani 击̸ XØ (@daniimustdie) reported 18 minutes ago

  @bulletsforlunch its disabled cause i havent used it in like 6 years.... i was tryna restore it on itunes but i keep getting errors

• 
  DivXMaN (@crypto_div) reported 19 minutes ago

  @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 21 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  MEJ ⁷ (@mej7516) reported 24 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  Carson Reed (@cinemamotionss) reported 26 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  elle Rudberg season 3!!! (@_Layiah) reported 27 minutes ago

  Found my old iTunes account and yea I used to have terrible taste in music

• 
  Marki (@itsproseccopapi) reported 29 minutes ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  eli 🫧 (@studylew) reported 34 minutes ago

  @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

• 
  RABBIT (@tad_bennett) reported 35 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  star (@sserafriend) reported 37 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 38 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?

• 
  Rick (@Bunyan2011) reported 40 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  Joey Schmo (@SchmoJosey) reported 45 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 46 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  Explainer (@ByExplainer) reported 51 minutes ago

  @sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 52 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported 59 minutes ago

  I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.