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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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OUZ
(@MsUzoJ) reported
All my Aaliyah music...gone 😢...I can only find her debut album on iTunes, but the others aren’t there. This is terrible.
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Captain Preston Apawllo
(@SumStupidBiobot) reported
I think Youtube's down in New York...all the videos I click on just spin around. And for some reason iTunes won't play, what's up with that?
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Suzy Richards 🇪🇺
(@serichards) reported
I don’t use Apple Music. I still have iTunes Match. Every so often it goes from working perfectly to being totally abysmal. Then it’s back to being ok again. No actual error messages so you can’t actually fix the issue either. Only guess as to why it’s being dumb.
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future dr. zana (and still beyoncé's 4th child)
(@qweentilly_8) reported
wow these ****** really erased a good 75% of my music from my iTunes....I'm pretty sure I had over 365 days worth of music or close to it. And now it's down to 15 days😭😭😭
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✪ spock enjoyer
(@yearofjunhui) reported
when i was 10 i got in trouble because i kept buying star trek soundtracks on itunes without asking my dad
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Armchair Activist
(@Amrita2U) reported
@MariahCarey @AppleTV I had taken an annual subscription of Hotstar through iTunes which expires on 30th June 2021, but I can't access that. There are some issues at your end. Can you please look into this?
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amy💛(hiatus)
(@jminsdimples) reported
why when bts songs drop at the same time, it's always jm songs missing in shazam, itunes, apple, ig etc...i mean filter & friends are still missing in ig & filter on tiktok & now shazam again like we had the same issue w/ shazam for filter🙄🧐🤔truly exhausting😔😔😔
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Severum
(@SeverumOfficial) reported
Due to metadata issues with Apple. Cosmic III will not be available on iTunes and Apple Music. It will be available everywhere else. Cosmic III will be featured on the deluxe for Ghost on Stereo on iTunes and Apple Music. #cosmicforever #synthfam
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88.
(@88SuperOfficial) reported
from
Los Angeles, California
@JazzUNGang Glad I copped from iTunes before it was taken down the first time
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Amber ☀️ ~louis is happy
(@louutommo28) reported
are we doing BUY WALLS ON ITUNES again because I’m so down
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Daniel Veit
(@AmericanKnow) reported
@CBSAllAccess So over a week now with my paid subscription not working. Multiple emails, a phone call, a tech support ticket created. It amazes me, you have a known issue. WHERE IS THE PUBLIC ACKNOWLEDGEMENT? If it weren’t for the iTunes app reviews I would feel alone.
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♡༄ ❼ 🌴𓅪
(@def_dimpIe) reported
didnt chart on bb200 because you all didn’t stream its not fanbase fault fanbase downloads are one of the reason for them to hit #1 on iTunes stop blaming them and if you have a problem start a fanbase account instead of talking negative about them 24/7
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Chad Williams
(@bluphoenixgames) reported
@KingScottRules Hey, not sure if anyone else has had this issue or not, but every Rizzuto Show podcast prior to October 2020 is gone from Spotify and ITunes. Is there any way they can be re-uploaded? Last Minute Blue’s podcasts 2019 is there though
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Lu
(@LuSchmoo) reported
@HiiiWolfie @Tendin2 @AppleSupport No, you don’t actually have to restore the device, on Windows, open iTunes and then hold down control while clicking on check for update at the same time. On Mac with Mac OS Catalina or later, you open finder and select option and check for update I think.
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Norah Jeffrey
(@norah_jeffrey) reported
It’s me complaining about how much apple charges for the services and my iTunes not working and my man saying hold up one min then adding me to his spotify... 🥰🥰🥰🥰🥰🥰
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im 6’7
(@taylorprobably) reported
i got in sooo much trouble for buying this music video on my dads itunes account 😭
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valentine / hxh rewatch
(@medusasbrew) reported
@TammyTammycat its a music streaming service/app like itunes or apple music or (formerly) google play music
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refunding 2020
(@MRfentyspears) reported
LMFAO i love how broken itunes is. can't even edit playlists without it crashing within seconds
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Kit Marsden
(@manek43509) reported
from
Brundall, England
@CormacsThoughts I have a QNAP NAS, and I did have backups on there but ran in trouble with that when trying to restore from them recently! But that great as an iTunes server and for general shared files. (Eventually I shall conquer WebDAV too…)
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hackerbot
(@hackerb0t) reported
Using iTunes to build nuclear weapons is against their terms of service.
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Matt Shiv
(@shivvy) reported
@frankfilmgeek I bought this in 4K on iTunes awhile ago, but hadn't had the chance to sit down with it because my partner doesn't do gore. I still need to watch some of the other flicks in that pack myself.
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Cevin Kookman
(@KevinCookman) reported
I have a bad feeling most of you went to spend Christmas with your family anyways and just aren’t posting it bc you know I’ll flame your stupid ***, but for anyone hunkering down alone w Holiday scotch and takeout: you can own every season of Mad Men for only $20 on iTunes.
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MADE IN LAGOS🦅
(@phlakesghidd) reported
@vinz6199 Where is the Fem on charts now lol Even your mcm album is no where to be found on Nigeria iTunes AGT sef no Dey Oga go sit down fem no Dey again Go listen to classic album
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Megatonabomb ♡༄
(@Megatonabomb) reported
@7smilesforever @hyuksdef just outline what happens. A payment method can only be used for 2-4 accounts before itunes will no longer accept it. This means using several payment methods to even get through those accounts. On top of that, this cb, we experienced a ton of trouble with amazon. However, we
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chris
(@cobie8a) reported
OMG I just went thru @AppleSupport hell due to an impromptu iTunes unlock that has now locked my account for 24 hours. @tim_cook what kind of service level agreement is this?!
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Axel Stewart
(@AxelDoesMusic) reported
Having migrated my digital music collection twice now a bunch of songs just went missing entirely. Google Play Music worked really well for me for a while but it also died and did a bad job of doing so, and I really don't want to have to use Amazon's music service or iTunes again
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#1 TOUCH IT STAN 🖤
(@dwoutcharted) reported
@duasnostagla @chartdata @BLACKPINK buwygib? Ofc she had 0 single after only droplets clown positions is coming tho anyways YouTube is irrelevant since u can use bots the true streaming service are am iTunes and Spotify
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Vanessa
(@vanessabuttino) reported
@RaquelStecher It's an okay service, definitely, but when I use it, I just don't feel like I'm supporting the artists. I prefer purchasing music through either iTunes or in physical format
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Douglas C Cowdrick
(@CowdrickDouglas) reported
It only took 55 minutes to get the stupid iPad iTunes to recognize my Apple ID password, and reset it to factory settings for a return. Retarded company. They sent me a more expensive iPad with cell service. Then I found the OTHER iPad I got from them was a 4, ordered 2. Weird
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Princess 🇿🇲
(@mapenshi_zed) reported
Is iTunes down for anyone else? Mine just hasn’t been right for a few days now