iTunes status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0
May 31, 12:00 PM EDT	0	0
May 31, 12:20 PM EDT	0	0
May 31, 12:40 PM EDT	0	0
May 31, 1:00 PM EDT	0	0
May 31, 1:20 PM EDT	0	0
May 31, 1:40 PM EDT	0	0
May 31, 2:00 PM EDT	0	0
May 31, 2:20 PM EDT	0	0
May 31, 2:40 PM EDT	0	0
May 31, 3:00 PM EDT	0	0
May 31, 3:20 PM EDT	0	0
May 31, 3:40 PM EDT	0	0
May 31, 4:00 PM EDT	0	0
May 31, 4:20 PM EDT	0	0
May 31, 4:40 PM EDT	0	0
May 31, 5:00 PM EDT	0	0
May 31, 5:20 PM EDT	0	0
May 31, 5:40 PM EDT	0	0
May 31, 6:00 PM EDT	0	0
May 31, 6:20 PM EDT	0	0
May 31, 6:40 PM EDT	0	0
May 31, 7:00 PM EDT	0	0
May 31, 7:20 PM EDT	0	0
May 31, 7:40 PM EDT	0	0
May 31, 8:00 PM EDT	0	0
May 31, 8:20 PM EDT	0	0
May 31, 8:40 PM EDT	0	0
May 31, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

Errors (69%)
Playback Issues (13%)
Buffering (9%)
Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Manchester	Errors	8 days ago
Vancouver	Errors	19 days ago
Canton	Errors	28 days ago
Chesterfield County	Sign in	30 days ago
Pottsville	Playback Issues	1 month ago
Jersey City	Playback Issues	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

Princess Dianas ******* (@gabescoochie) reported 2 minutes ago
@Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.
Selena Gomez Charts (@SGchartupdate) reported 5 minutes ago
"Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸
dev✮ #pinkallmay (@sainntdev) reported 5 minutes ago
@jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow
grace (@ravioli_lvr) reported 8 minutes ago
when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod
Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 11 minutes ago
@MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.
SHANGHAI-NGAI🎀 (@ngaiii_) reported 11 minutes ago
@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
abc doreWi (@waeppw) reported 14 minutes ago
@BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working
💫marimo💫 (@marimo_tea123) reported 14 minutes ago
@HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.
|:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported 15 minutes ago
Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.
American Country Music Chatter (@ACMC_Country) reported 17 minutes ago
@shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭
Adam Seymour (@ASeymour1878) reported 17 minutes ago
@Joel_CP_70 @FBAwayDays "Terrible" song got to number 1 on iTunes btw
Explainer (@ByExplainer) reported 17 minutes ago
@sk8ergrlmitsuki @iconredesign Because iTunes Remote will probably shut down in iOS 27 (maybe even ios 26)
Revenge of the Jedi (@Francesco_Adam) reported 19 minutes ago
Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport
DIAN.CHEN😽 (@DIANCHE63331426) reported 19 minutes ago
Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!
E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 21 minutes ago
I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.
ابوو داحم (@_xl_p) reported 23 minutes ago
@n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?
elle Rudberg season 3!!! (@_Layiah) reported 23 minutes ago
Found my old iTunes account and yea I used to have terrible taste in music
🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 27 minutes ago
@ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.
Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 29 minutes ago
People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition
Michael Darius (@hcidarius) reported 29 minutes ago
@shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.
Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported 31 minutes ago
@ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.
Kristen Bridges (@KristenB198997) reported 31 minutes ago
Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison
WASP in 4K (@4kWASP) reported 32 minutes ago
@SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies
@kojfie |🥢 D-day is here 🥢 (@kojfie) reported 33 minutes ago
@FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(
madrigal (@madriga23955939) reported 43 minutes ago
I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.
Afrasyab (@AfrasyabTareen) reported 51 minutes ago
@halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned
Aleksa Sarai 暗号君 (@lordcyphar) reported 53 minutes ago
@ibuildthecloud Stuff like the Newton is the obvious counterexample, but for a more modern example -- iTunes was apocalyptically bad for a very long time. For a more spicy take -- the iPhone was basically a toy until iPhone 5 (or 4, if you ignore the reception issues). A very Vista/7 dynamic.
YASMIN 💸 (@BENITOMARAJ) reported 54 minutes ago
Yall are terrible for not taking alone to #1 on iTunes 😭
star (@sserafriend) reported 55 minutes ago
@1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience
BENZO-KAZOOIE (@BENZOTOOIE) reported 57 minutes ago
@TheManlet_King I know how you feel Manlet, been dealing with my own problems today too. I have all these ITunes gift cards and no idea what to do with them….