iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	2 hours ago
Wolverhampton	Errors	5 days ago
Dillon	Buffering	12 days ago
Kansas City	Errors	15 days ago
Cardiff	Buffering	17 days ago
Hannover	Buffering	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✤ (@aangfield) reported 3 minutes ago

  @NICKIMINAJ has officially broken her tie with @Drake as the rapper with the most #1’s in itunes history

• 
  Adam Gordon 🌹 📎 (@XXXRadioFan) reported 4 minutes ago

  @GoodpodsHQ This is what happened to music, leading to the current situation where only a small number of acts are successful enough to be viable. The problem was that iTunes, social media, etc. shepherded the audience into the top acts, where the money is...(1/4)

• 
  Do We Have A Problem ⁉️ (@OnikaSavage) reported 4 minutes ago

  @nickistreamteam Barbz better start to buy the song and #DoWeHaveAProblem too U guys are very lazy Only good in dragging other fanbase for useless things. Get distracted easily why 😭😭😭. Do we have a problem is meant to come back top Top 15 on iTunes and Apple Music too but No busy playing

• 
  Thys - 🏳️‍🌈🌱✊🏿🇺🇦🌳🇺🇦✊🏻🌱🏳️‍🌈 (@ThysMusic) reported 10 minutes ago

  @MGemaakt i buy most my stuff on bandcamp, then itunes, beatport if i can't find it on either. somehow the interface of beatport doesn't appeal (which is funny because bandcamp is pretty trash as well, the search/discovery engine is TERRIBLE)

• 
  Carolyn Grayson (@carolynnicole) reported 12 minutes ago

  Ugh @Life360 makes it impossible to unsubscribe for members who signed up through their website and not the app. It’s a decent service but ONLY sign up through iTunes or you’ll be as frustrated as I am right now.

• 
  Jørge Piel Morena (@mrpielmorena) reported 16 minutes ago

  @stawpfeenin I think the issue is people place so much pressure and expectation singers they want to see succeed. And they think success only means #1 streaming song, tiktok trend, topping iTunes/Billboard charts etc. They don’t like seeing artists experiment on how to express themselves.

• 
  ayasha (@ayashaxo) reported 18 minutes ago

  @wiferyuryu Yea u just gotta make an account on iTunes on a laptop or sum then login on mobile

• 
  His absolute awesomeness, John Marsden (@Wachkussen) reported 19 minutes ago

  @AndiLeeman I went down the itunes road myself, but I suspect it's a significant learning curve with ANY of them. try typing 'how do I <do whatever> on amazon music' into google and fish amongst the results at whim?

• 
  Akshat Kumar (@akshat_kumar_98) reported 19 minutes ago

  @ChristJC2 @BalaurDracule You guys have no idea how HARD I want to watch the Justice is Grey edition. The problem is, the grey edition is available nowhere to watch in my country India 🇮🇳. Only ZSJL is available to watch on YouTube Movies, Google Play Movies, iTunes, Hungama Play, Tata Play & BMS Stream.

• 
  TIMNA (@TimnaMN) reported 21 minutes ago

  The bored barbz are the problem. If you were looking for BLICKBLICK on itunes you wouldn't have seen that bs.

• 
  Herbert (@hvdsomp) reported 22 minutes ago

  @timoreilly Annoys the hell out of me too. My entire iTunes/Music library consists of uploaded CDs or downloaded FLACs (converted to aiff, obviously, because apple). Still, I am repeatedly harassed by login prompts.

• 
  :3 (@fantoroVEVO) reported 28 minutes ago

  like I can update but only thru itunes and even if I update my ota daemon will still be broken idk why (I mean idrc I like staying on older versions but yea)

• 
  Nicki Minaj fan (@someone_152) reported 30 minutes ago

  .@NICKIMINAJ & Lil Baby’s “Do We Have A Problem?” has now re-entered the Top 200 of US iTunes at #176. *peak: #1*

• 
  Joe List (@JoeListComedy) reported 31 minutes ago

  @graemeRLtobias Spotify took it off. They’re not into paying artists so they took a bunch of people down. iTunes and Apple Music works I believe

• 
  TwilightTheDragonHybrid (@Twilight19871) reported 31 minutes ago

  Hello @AppleSupport, Been having issues with my iPhone Xs. I'm trying to download apps but I get stuck in a loop that says I haven't used my Apple ID in iTunes yet. It asks me to sign in and I do just that, only to be brought back to sign in again. Please fix this.

• 
  MarajDynasty (@MARAJDYNASTY) reported 31 minutes ago

  @RUNITUPHOTTIES In reality that means y’all should’ve had no problem going #1 on iTunes. A self drag.

• 
  jaja🐰❤ (@strwbrryleekn0w) reported 35 minutes ago

  @HYUNJlN19 Bubble App, you can search it on playstore or itunes ig. It's a paid service. You will choose who's idol you will subscribe to, so you will receive whenever they send a message. You can also send them a message.+

• 
  David Schneider (@EliteBurH) reported 38 minutes ago

  @ProfessorApple Quick question, i translated your text and the last sentence says „the filza tool developer warns to downgrade from 15.4 to 15.3.1“ can you tell me why? On reddit i read that, 15.3.1 is still signed, so it shouldn’t be a problem to downgrade via itunes and ipsw? What is correct?

• 
  Tom Postma (@tommypostma) reported 43 minutes ago

  @F1Help @Fabiani_Budmon I had the TV Access version and did the upgrade to Pro but the Restore Purchase does give the same problem and it stays on TV access. This is done via the apple itunes subscription.

• 
  Grey-Dee! (@DefGrady) reported 44 minutes ago

  @Wario64 quick disclaimer, on sale on iTunes (like the store) not apple music (the streaming service)

• 
  Konpal | 1.3M pre-orders 🔩 (@LittleStar_Stay) reported 46 minutes ago

  @straykidsindia @Stray_Kids Yaar what issue does itunes have with me. Mujhe saare tracks khareedne the >:(

• 
  🖤| jas | 🖤 Lovesick Girls Enthusiast. (@LOVESICKKREAM) reported 46 minutes ago

  If ‘DWHAP’ can be number five on Australian iTunes then I don’t see the problem with ‘blickblick’ being number One. You are loved here @NICKIMINAJ #BlickBlick

• 
  Šâûd (@PsycoChester) reported 47 minutes ago

  Ik this isn’t your problem @rogerhgold but why is bam bam so low on today’s hits on iTunes when it is selling more than all the other songs above ? And same with Apple Music’s playlist “Today’s hits” like why so low when it id clearly smashing? @Epic_Records.

• 
  Get Vaxxed (@Herbie555) reported 48 minutes ago

  @willsmith I just did this 2 months ago. eBay 5th gen classic solves dumb design issue w/ using thumb drives on integrated factory stereo* iPod works great, iTunes still crap. *Large library + re-scanning drive on every start up meant I spent as much time waiting for music as listening

• 
  timoreilly (@timoreilly) reported 49 minutes ago

  Does anyone know when iTunes started requiring an iTunes Store login to open? Thinking about how this is a kind of user lock-in via data enclosure, and I’d love to find documentation on Apple's evolution from a user-controlled system for music to an Apple-controlled one

• 
  ُ (@chartdataNickiM) reported 50 minutes ago

  .@NICKIMINAJ & Lil Baby’s “Do We Have A Problem?” has now re-entered the Top 200 of US iTunes at #176. *peak: #1*

• 
  Joanne (@joannedig1) reported 52 minutes ago

  @WIRED Help! I still have my old Vista PC that holds my iTunes library with over 3,000 songs downloaded and burned; plus my old iPods. I won’t give up for streaming service, but I want to use! I’m not tech-savvy enough to know how to finagle all this onto new devices

• 
  Golden Barb🐝 (@goldbarbz) reported 53 minutes ago

  @sweetaner @PopCrave And still having issue about iTunes cuz u can't afford it made u a p00r clown

• 
  Ixxy 🏳️‍🌈 (@bluebird1059) reported 57 minutes ago

  @AppleSupport I can't figure out where to go on your website for this problem. Playback of movies/tv shows on iTunes on my computer flashes between black & white/color. It's an HP. Never had an issue until now.

• 
  z. (@SEEINGONIKA) reported 59 minutes ago

  Not only did Nicki achieve having the most #1’s on iTunes amongst ALL rappers, but she also gave Coi her FIRST #1! 🥺 y’all be so mad Nicki’s not working with artist(s) you want her to work with but it’s taking away from how much Nicki is doing for the new class!