iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/12/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • syl_baby Syl baby (@syl_baby) reported from Plano, Texas

    @Natraewho @notcapnamerica Someone else said it was another service but technology the example in my head was iTunes and AppleMusic. Maybe a bad assumption 😬

  • vveerrggee verge_ebooks (@vveerrggee) reported

    Snapchat goes down in the iTunes database: an attempt to rescue the app now called Snap

  • minbratz jess⁷🧃 (@minbratz) reported

    lgo dropped down to no.8 on aus itunes charts i think i hope y’all are still streaming

  • Hessian_Mohd حسين مطبقاني (@Hessian_Mohd) reported

    @ADHashemi Itunes should help him transition smoothly Then he can download the google apps and login to everything normally.

  • dimplesyoonmin ᴮᴱ m⁷ (@dimplesyoonmin) reported

    Desimys!!! Who can buy tracks on iTunes, please buy Skit and Fly to my Room if you haven’t already as it has moved down below #10

  • rosieedap shawty 😘 (@rosieedap) reported

    I might seem like I’m okay but deep down I’m really mad they took all of that by key glock off itunes

  • wordsofbirch Rebecca Birch (@wordsofbirch) reported

    From the lowest dungeon to the highest peak, I fought it, the iTunes of Apple. Until at last, I threw down my enemy and smote its ruin upon the mountainside...In other words, I made my iTunes DRMed songs into non-DRMed songs, legally. Now I can use my music on my Android phone!

  • shinnyagb ❀ᵃⁱelizabeth⁷⏻N:E💎ᴮᴱ (@shinnyagb) reported

    @swtcandyvibe no problem <3 we got spotify premium actually but i do buy songs on itunes sometimes so when i compare the audio no matter if u select the best quality on spotify, the apple music is better

  • LizzieIfbbpro Lizzie IFBBPro (@LizzieIfbbpro) reported

    @SCsupport Ok I ran it through podbase and idk what it means Byte-range support The server for your episodes must support “byte-range requests”, which enables podcast apps to fetch media in chunks. This is required to support streaming, and is required to be promoted in iTunes.

  • thisSJK STAY (@thisSJK) reported

    @thegospelofjeon @Jkdeserveworld please if you can buy Stay on iTunes or you have any friends tell them buy it + if you have any problems please communicate with @GoldenJKUnion

  • taeseyestells jess is streaming BE ✿⁷ (@taeseyestells) reported

    This isn’t so good y’all :( We’re now #2 on iTunes album chart. Please don’t slow down! Keep buying and streaming! Longevity is key 🔑

  • sk8boardPP sk8boardpp (@sk8boardPP) reported

    Anyone else having problems playing iTunes on their Mac? 😡😡😡

  • Perkolates The League Commissioner (@Perkolates) reported

    Is anyone having a problem with their iTunes?

  • _introvertmeme dulce 🍒 (@_introvertmeme) reported

    @BTS_Billboard @BTS_twt We need to keep streaming let’s get that #1 LGO and BE went down on iTunes pls focus on LGO and buy on iTunes if you can, I already bought mine pls let’s give them #1

  • somijizzyny maddy lee (@somijizzyny) reported

    @yoongiiii07 @BLINKPINKOT4 @chartdata sis multiple on youtube, melon chart, spotify, itunes etc "first kpop girl group to" in almost every category sit down 😭😭 if u don't like their music or them that's totally fine? but don't deny their evident global success, that's genuinely pathetic

  • Ishita91299919 Blue&grey (@Ishita91299919) reported

    @BTS_Billboard @rasguIIaa @BTS_twt Guys stop blaming solo stans. If it is number 2 that means its sales are down and we need to bring it up. There's no point in staying at itunes 1 with low sales. Itunes chart/=billboard.

  • scrunchieswift Sarah 🤍🌿 (@scrunchieswift) reported

    Can anyone else not download it on iTunes? Or is mine just broken?

  • diDprojects diDprojects (@diDprojects) reported

    @PGATOUR2K I have to turn volume on tv down because wifey cannot listen to the commentary. I have to agree with her (we’re married!) and would like option to add in game music from a linked source (iTunes/Spotify etc) get the Dev Team on it. Or get Peter Allis onboard.

  • moonchild_9409 ⟭⟬ ᴮᴱ Kim Life Goes On⁷ 🐋 (@moonchild_9409) reported

    At this point really doubt that ARMY is the biggest fandom, we still second on APAN, all % goes down on MAMA, BE streaming goes down, YT view not even surpass 140M until now, LGO still no 3 on iTunes I'm trying to be POSITIVE BUT I REALLY WANNA ASK, WHERE ARE YOU ARMY? GIVE UP?

  • drumting James Sharp (@drumting) reported

    @LiShaolan452 @Elkernel @AppleSupport The guy I spoke to at Apple seemed to think the issue stemmed from the separation of iTunes platforms. Looks like it was a pretty widespread issue.

  • Gr8TweetNTheSky Gabble Ratchet (@Gr8TweetNTheSky) reported

    @postDMBblues @Sillywhite The problem is you, not U2. If you don’t want **** auto-downloaded, don’t set it up that way. I’m a u2 fan. This album never auto downloaded on my phone, because I didn’t set my phone/iTunes up that way.

  • ScotPFV Scot Valentine (@ScotPFV) reported

    Neat how my AppleTV restarts itself if you hit pause, rewind or fast forward. Neat how my iPhone has repeated pop ups to sign in to iTunes and if you hit 'not now' the phone goes dead and you have to restart it. Steve Jobs would never have tolerated this.

  • theBritteffect LOOK AT MY OPPONENT (@theBritteffect) reported

    Justin Bieber ain’t have no problem with changes not being an “r&b album” when it was on iTunes under POP

  • Ishita91299919 Blue&grey (@Ishita91299919) reported

    @celetique7 @BTS_Billboard @BTS_twt Yes but so do website sales and lgo is getting a lot of that. There isnt even that much diff in itunes sales between 1 and 2 that could be a cause of problem. The more concerning fact is that lgo isn't even on Apple usa top 100 and streams are decreasing everyday.

  • i4yoong Duda⁷ (@i4yoong) reported

    @BTSChartDailyx @BTS_twt american army what's going on ?? the streams are terrible, you are not able to keep the music on top of iTunes please learn to stream on spotify and on apple music forget YT I hope you start today to prioritize these platforms

  • alinabangtan23 alina⁷23ᴮᴱ (@alinabangtan23) reported

    @lunar19897 well I need to use gift cards anyway. I'm going to buy some more but I just have one device and that was my problem if deleting purchases in the library and then logging into a different account and buying again is ok since I keeo hearing that one device one itunes account

  • FCE365 GeoSn0w (@FCE365) reported

    @justincase27 @gorri111 Because iTunes cannot remove Screen Time passcode / MDM, and iTunes doesn't even exist anymore. It was abandoned when apple launched macOS Catalina. And yes, they sell a tool that does those unlocks for you. So what's the issue?

  • DoYourJ J_TheKing / JM,The bridge slayer (@DoYourJ) reported

    @jiminshiii013 PS: Fandom is one thing but remember how Filter was removed (by BH) from itunes & shazam on 2nd day of release just coz it was charting higher than ON! But ofc even company dont have any issue when something isnt connected to JM!

  • roylbts 7 (@roylbts) reported

    @thepinkmatrix i think you can do it through itunes ?? i dont know how broken your ipad is tho and if it’ll work but you can back up your device thru itunes

  • whatabirdy chloe / אוֹרֶן 🌿 (@whatabirdy) reported

    @iammattsmiley It's an unfortunate oversight on my part because when I released it, iTunes and Google Play were still active. I thought they'd stay that way. Now they're down and I didn't think to put it anywhere more permanent :/