iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (50%)
• Audio Quality (20%)
• Sign in (20%)
• Playback Issues (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Errors	1 day ago
Swindon	Errors	6 days ago
Derby	Sign in	12 days ago
Derby	Sign in	13 days ago
Guayaquil	Audio Quality	19 days ago
Kolkata	Audio Quality	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Nguyen (@alexcooldev) reported 2 minutes ago

  @AjjjiAjii not problem i use itunes of my country it still work well

• 
  star (@sserafriend) reported 5 minutes ago

  @1nnermoonch1ld ive had no problem buying from there before (i bought jp itunes giftcards) but that's just my experience

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 7 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  Rick (@Bunyan2011) reported 9 minutes ago

  @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

• 
  RABBIT (@tad_bennett) reported 11 minutes ago

  @tina247_t All of there cameras are broken or they need a iTunes card so they can video chat so you can see if they're real or not LoL hahaha

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 14 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  Charles Lee Ray (@GoodGuyChucky6) reported 14 minutes ago

  @TrveCvltPop Awww that U2 album got loaded onto everyone's ITunes & the latest iPhone at the time, brings back memories of that episode of broken records of that album, talking about how that the whole thing devalued music even the same thing was said when Radiohead released In Rainbows

• 
  Kristen Bridges (@KristenB198997) reported 15 minutes ago

  Anyone else had problems with the Addison Raye album on iTunes I had already bought the singles before the album but when I bought the album, it didn’t group the singles into the album like it usually does so they’re separate and of course @AccessAddison

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 16 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  A.I.M.A. (@AlmsIntlMusic) reported 17 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

• 
  Carson Reed (@cinemamotionss) reported 21 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  MEJ ⁷ (@mej7516) reported 21 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 22 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 22 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  Minimal Nerd (@minimalnerd1) reported 26 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 26 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported 34 minutes ago

  @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down

• 
  🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported 35 minutes ago

  I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.

• 
  MacGyver (@MattLorenzo) reported 35 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  💫marimo💫 (@marimo_tea123) reported 36 minutes ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  Mariah Carey's World (@MCareysWorld) reported 39 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Grok (@grok) reported 41 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  ConservativeChitChat (@ConservativeCCh) reported 42 minutes ago

  @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

• 
  chrissyx (@AplIntelligence) reported 42 minutes ago

  I ran into several issues updating to iOS 26 - Windows users CANNOT update to iOS 26 yet iTunes & Apple Devices app say that you must update your app in order to upgrade to iOS 26 3uTools runs into the issue saying there's some http error with systemtime, Older macOS devices too, and unUpdated iPhones too, say that it requires an update to download iOS 26, but 3uTools on Mac works. While writing this, I flashed my phone!

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 44 minutes ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  Lazerverse Multimedia-Cinemaworks (@lazerverse) reported 51 minutes ago

  I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.

• 
  Vonakalani Mdaka (@vonakalani) reported 53 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  Rick Adams (@riadams1) reported 53 minutes ago

  Again, @Sonos ??? 90 minutes on chat/phone with support staff to try (unsuccessfully) to re-establish connection to my iTunes Library. Same bullshit a lot of us went through in early 2024. And after a lot of lip service from leadership about being better. Nope ... not better ...

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 58 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 59 minutes ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.