Is iTunes down?
Problems detected
Users are reporting problems related to: errors and sign in.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 21: Problems at iTunes
iTunes is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (50%)
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Sign in (50%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Kayla
(@kaylacockrel) reported
itunes has such a good library system for organizing music but the app has barely any of the same functions just terrible
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larn
(@itslstock) reported
@cowboyliketony idk iTunes has always been really reliable and doesn’t have errors ever* *except when they released 8 seconds of static and also it will crash at the first sign of distress
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brenty
(@abrenty) reported
@cabel @roxaloxa I dropped iTunes Match a few years ago, only because if I did have any issues with Apple Music I still had everything in iTunes on my Mac (and backed up locally and online). Otherwise I would have been terrified too. But I didn’t end up having any issues. 🤷
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Gavin Nelson
(@Gavmn) reported
@cabel @roxaloxa I took the plunge canceling iTunes Match while currently subscribed to Apple Music and had no issues but my legal disclaimer is ymmv because I was also very paranoid about this stuff
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Renata
(@itsrenatak) reported
I was searching over iTunes writing down all the albums I am going to get on my iPod and Spotify this Friday
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JackFromAcworth
(@jackfromacworth) reported
@TampaBayGary The ITunes files were current. The problem was after I deposited the retrieved files from the ITunes software on the old computer to the newly installed ITunes software on the new Dell in appropriate directory the ITunes software doesn’t see them. Labor intensive to reload CDs
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HUNTΞR ɅBBΞSS
(@Hunter_Abbess) reported
I’m sorry, but @SonyPictures / @SonyPicsHomeEnt should have released the #NoWayHome extended version as an extra for those who already own it on iTunes or any other streaming service…
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Sir Grant 🇬🇭
(@grandt_piano) reported
@KofiBlakGh @justicesagada I think they are not on the popular streaming sites like Spotify probably because of publishing issues but you can get them elsewhere. I got Immigrant Chronicles on iTunes years ago and I have The Birds on the Beat. I think I bought that one on Bandcamp. I don't really remember.
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Alex Jensen
(@ajensen111) reported
Leaving a message in a bottle for anyone else with this problem: if your mp3 imported song in iTunes doesn’t go to the next song at the end of the track when scrubbing to the end and instead repeats from the middle, highlight the song, hit File, then Convert, then AAC version.
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bebjanmnin
(@bebjanmnin) reported
and each one takes like 10 minutes because i have to wait for youtube-dl to download it at 1080p then convert it back down to 240p then get all the metadata and the thumbnail then put it all into itunes and i don't think i have four hours to do every episode right now so
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TheDiane
(@jdwc) reported
@timrose999 @ThatEricAlper My issue is who would know U2 lyrics? I have never liked that band one tiny bit but especially when ITunes loaded there album on my phone without my consent? Has anyone deleted that crap yet??
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Reo Tha G0D🦇
(@Ray8774) reported
@starmuyi Guy make i repeat myself, Calm Down is Eligible for Gold in Mexico and Brazil, the fastest african song ever to do so. That one supposed tell you wetin dey come. Bring Ckay Mexico Spotify Chart entry, Mexico and Brazil Itunes #1 spot abeg. Nor be competition, facts are Facts.
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Kevers
(@Wafflematic) reported
I haven’t seen this movie since it released but it was on sale on iTunes so I grabbed it. For the most part it looks great but any killing done during the slow-mo scenes has absolutely awful plug in blood effects that look terrible.
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Adam C. Thomas
(@adamclarkthomas) reported
@cabel My continuing question: WHEN IS A SUITABLE ALTERNATIVE COMING. For people who don’t want to sub to a streaming service. Until then, iTunes Match for life.
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Frankie Foster | #UpcomingFHFIFRevival
(@Frankie_Foster_) reported
The Complete Series on iTunes or DVD Foster's Home is complete Edd Edd 'n Eddy is incomplete Dexter's Laboratory is incomplete (iTunes only) never released on TCS, Due to Licensing Music from Copyright issues. EEnE - 4 Specials and Big Picture Show Dexter's Lab - Ego Trip
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tosh
(@tosh_fieldsend) reported
Saw the free @AppleTV deal with ps5, thought, why not. Then an hour later, several attempts to navigate the labyrinthine apple id spiral and I can't use it. Point blank, just keeps pushing me in circles to login on an ios device or that I don't have an iTunes acnt. Awful.
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Ashley, she/they
(@AshCarnelian) reported
@SomersSylken I refuse to install iTunes on windows I've had so many iTunes problems in the past
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Jay Timberline
(@JayTimberline) reported
@iTunes @AppleTV @AppleSupport I rented Pretty Problems on my Apple Tv 4K and played back on my 2020 LG NANO90 Tv and again the lips and sound are really off sync. I know this happed on The Green Mile when I purchased as well. #fixlipsync. I'd like a refund and know ahead what
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MOTORCYCL3
(@motorcycl3) reported
@cabel I have both Apple Music and Match. Even with both, most of the Music videos I bought over the years off iTunes disappeared and I noticed some new language on Match claiming it is NOT a backup service. So I feel burned either way.
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j͕̠̦̪͕̓͛̊̾̄ͅw̧̧̳̪̘͊̋͗̾͢͠z̢̘̞͈̺̞̩̓̽̐̋͗̆̋̚͟͜
(@jwz) reported
@vectorpoem Oh man, if you search for any macOS problem and end up on the Apple forums it's all the same cargo cultery no matter what the question. "Quit iTunes, reboot, turn thrice widdershins..."
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ProReborn
(@ProRebornYT) reported
@GenePark the bandwidth on that service must make netflix look like itunes
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maladyukhah
(@maladyukhah) reported
@ctfdn_official you guys ok? My iTunes is telling me you guys are having trouble.
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Mark Harper
(@HiImpactMarkH) reported
@GuyFawkesRetro Bought the CD Single, and the one for Deep Deep Trouble...SSTB was my first iTunes download in 2009..I had the album on tape when it was actually out
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Gary Rosenzweig
(@rosenz) reported
How do you like to get your music? iTunes Store? Another online store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?
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xen
(@dojas_clit) reported
@ilydoji I punched mine once bc I couldn’t download iTunes on it so I said I dropped it down the stairs
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★Yuri {RP}
(@ahyouneedamedic) reported
//I'm gonna have a break down. Itunes doesn't work. and Corel doesn't work. I can't buy a movie legally or buy and USE a paint brush. WHY 😭 do I have to get windows 8 in order to do all this stuff? WHY???? //
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Oluwatimilehin Titus
(@oluwateamiTitus) reported
@iamesthyangel @AbbaM_Abiyos No… it says connect to iTunes.. get system that has iTunes, insert the cord into the system and sync it with system. Make sure you’re connected to the internet, iTunes will automatically detect what’s wrong then you log in from iTunes straight up. I had a similar issue ones
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gerard hanlon
(@joeybollox) reported
@kel14bt Its normally just hold down the power button on top Just remember your iTunes password
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ErnestBorgnineScaryFace.jpeg
(@poddtadre) reported
My laptop now shuts down whenever it’s inactive for more than 10-15 minutes. Gonna take it in for repairs this weekend, but in the meantime any time I’m using it and need to leave the room for more than a few minutes I just leave it playing Dopesmoker on iTunes.
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sharon fleming
(@SHI_TOWN0119) reported
@Wadej1229 @MilagroGramz__ Not being funny but her album is 124 and is predicted to move down not up. It has been on billboard for 9 weeks tho. I see it’s on 30 in both iTunes and Apple music album charts, but what I’m honestly tryna understand is why is it steady going down on billboard if it’s at 30?