1. Home
  2. Companies
  3. iTunes
iTunes

iTunes down? Service status and problems

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 3 days ago
Dillon Buffering 10 days ago
Kansas City Errors 13 days ago
Cardiff Buffering 14 days ago
Hannover Buffering 16 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • computingadvice
    computerbot (@computingadvice) reported

    Jot this one down: Always scroll a .png file with iTunes. Don't thank me, pals—it's my job!

  • BillOfWonder
    William Hunt (@BillOfWonder) reported

    So I want to watch a show on Apple TV+ but can't because I don't own any apple devices and it won't let me sign in online until I've signed in on one of their pieces of hardware or download and install itunes which I also won't do... So annoying.

  • drainpipe_
    drainpipe (@drainpipe_) reported

    @KevinTemmer Remember what went down with Young Justice. A show that was doing gangbusters in the ratings AND sales on iTunes got cancelled because WB felt its only value was selling toys and when they found out the demographic weren't boys they killed it.

  • fakenewsmuch_
    bishop (@fakenewsmuch_) reported

    @blindtechnician Outside most of the video games I like and iTunes, I have no reason to use Windows at all. Devs are working on both problems. I'd love to see an online store where people can buy a repurposed PCs running Linux.

  • maria_lamb_
    Maria Lamb (@maria_lamb_) reported

    @wild_one1998 Is it the other storage? I think I had to do a full backup (if have crypto wallets make sure you have your recovery phrases etc written down) and reset with iTunes then most of it was gone.

  • adrnvic
    dua lipa’s cousin (@adrnvic) reported

    @bodyofmyown i do agree on this, but i just wonder if there was issues passing it through bc i know it was released thru soundcloud in 2013 and not thru itunes bc of **** w the producer

  • claireeod
    claire (@claireeod) reported

    problem solved i bought it on itunes lol

  • bourgwick
    jesse jarnow (@bourgwick) reported

    @_waterman it's basically itunes before the bloat & the developers actually reply to emails & fix issues if they occur.

  • JPMC1013
    JPMCxPJMS13 | With You 💙 (@JPMC1013) reported

    I found a motivation to do so much better for the result of spotify chart tomorrow. 1. We got 115 countries for itunes 2. Despite our sp chart dipped down to 39 atleast we increase the number of play+

  • baekake
    MOA (@baekake) reported

    I’m on the phone with the CEO of ITunes he’s telling me Taylor TXT THURSDAYS CHILD only been on preorder for a week and selling like crazy my staff is telling me the servers is about to shut down i gave them the ok to add the most powerful servers to handle this congrats looks li

  • taranclan
    taran agnew (@taranclan) reported

    @iTunes can you create an iTunes dnla server?

  • RemaStats
    REMA STATS🦇🌎 (@RemaStats) reported

    .@heisrema’s “Calm Down” re-peaks #18 on France🇫🇷 iTunes Charts. #RaveAndRoses

  • maria_lamb_
    Maria Lamb (@maria_lamb_) reported

    @wild_one1998 Is it the other storage? I think I had to do a full backup (if have crypto wallets etc make sure you have your recovery phrases etc written down) and reset with iTunes then most of it was gone.

  • mixesntapes
    Mixes 'n' Tapes (@mixesntapes) reported

    Introducing the truest of them all, Mastah Man, layin' down some bars on his new album, Don't Even Try Bruh. Download it now on iTunes.

  • niksaxz
    Niksa (@niksaxz) reported

    My apple pay is not working - ''your purchase could not be Compelted for assistance contact itunes support''. Anyone else got same problem? How to fix please help!

  • Altavistagoogle
    Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @smellypirate @BarstoolHubbs The web has been around for 28 years. iTunes for 21. In my experience, it is Gen Z folks that have trouble with technology outside their smartphone.

  • BatzyToys
    THE BAT'S GAMES & TOYS (@BatzyToys) reported

    @cmkuiper @fp_jr I have no iTunes account and I'm not searching for a 6 year old login. I'll pass as well cole

  • ArtTimeLightss
    best sewer (@ArtTimeLightss) reported

    Also this is a very niche problem, but every time I close iTunes in my pc it opens my CD drive and there is no way to stop this

  • Jaymillz31
    Celtics in 6 (@Jaymillz31) reported

    It does hurt that “The Problem, The trip, Eye of the tiger and The flight didn’t make it but we got it on ITunes so we chillen.

  • _ReminiscentFM
    Reminiscent | An Early 2000’s Emo and Pop Punk Pod (@_ReminiscentFM) reported

    one time in high school i spent like a week trying to figure out why someone i liked enjoyed "hangman" by motion city soundtrack so much when really i had just mislabeled "hold me down" in my itunes library

  • halffishharuka
    Cole ϵ( 'Θ' )϶ (@halffishharuka) reported

    Never had issues ordering a Free! CD but the newest soundtrack isn’t arriving for me until at least 5/11. It isn’t on Spotify or iTunes Japan either.

  • khalidalshahwan
    khaled (@khalidalshahwan) reported

    @jodelvargas Is icloud backup working fine for u? I update my 6s to 15.4.1 but now can’t backup to icloud or itunes “error”, my battery health is 85%, thanks

  • ezrazxz
    Ez (@ezrazxz) reported

    @IL0VEthe80s The 90s : MINIDISC SOLVES ALL OF THESE PROBLEMS! Reality : It may not damage it but why do I have to keep rewriting these two MDs?! Why do I have to order these from Japan?!?! 00s : HDD in an iPod! Reality : only works with iTunes

  • ProGenitor09
    Jeremy (@ProGenitor09) reported

    @jcvnj @AndrewMarchand I downloaded the apple TV app on my smart TV, which is where I entered in what I thought was my login and password from back in the day when I used iTunes. It told me I had to reset the password at the iforgot site, which I did on my Android phone. Once the new password was

  • springkasa
    saskia (@springkasa) reported

    Can you buy the login thing with money on my Japanese iTunes account…or does it have to be connected to a bank account hmm

  • sailormiaa
    mia 🍓 (@sailormiaa) reported

    @TYCHOVIBES I remember seeing it on itunes and I fell right down the rabbit hole 🥹

  • wearediamnds
    WeAreDiamonds (@wearediamnds) reported

    Spotify's algorithm for guessing what music I like is pretty awful. I want to invest in CDs and a CD boombox since Apple took away my THOUSANDS of songs saved in iTunes plus tech service on their ****** 2016 ipod. My 2006 ipod lasted 10 years. 2016 ipod died in 2018.

  • VictorWatchmen
    Victor the Watcher (Be Positive!) (@VictorWatchmen) reported

    @Kylefitz2006 I'm pretty sure that's not how it went down. Disney saw the particular scene in the special and had to pull it from it's original airing. But they didn't let the people at iTunes know about the delay and since it's iTunes job to upload the episodes after they air on tv,

  • EJames342
    Elliot James (@EJames342) reported

    @TheTumorigenic @hankschulman You still need to sign up. I was doing well with the login and password. Then they asked me for my iTunes password.

  • Ogie86022994
    Ogie (@Ogie86022994) reported

    Is there a good music download site out there that's not Amazon or Itunes so we can support artist without clout or privacy issues any suggestions ??