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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (71%)
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Playback Issues (29%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Errors | |
| London |
Errors | |
 New York City |
Playback Issues | |
| Portales |
Errors | |
| Jacksonville |
Errors | |
| Seattle |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tweet-Tweet Richie
(@wenttoesure) reported
@titusmakin I can't find an answer to this so I'm hoping you haven't answered and I just missed it, but Ropes got stuck in my head the other day and I couldn't find it to listen to, including the copy I bought from iTunes when Love Addict released. Help? Was it taken down?
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Jen DeHart 😷
(@jcdehart) reported
@TaehyungInRobes Yeah I just don’t get why that chart still exists lol. I do wonder how long iTunes and the like will actually hang around - think a lot of older people are transitioning to streaming (and my guess is prime is the preferred service) as evidenced by catalog numbers increasing.
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-R- 12.03
(@AVEROSlE) reported
@drummerosie Yeah, there is an issue with itunes so we cant find her or her music there... but she is doing great everywhere
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Jen DeHart 😷
(@jcdehart) reported
@TaehyungInRobes my issue w/ these articles is itunes sales are so low that % chgs seem more impressive than they are. you see an incr in streams (up 3%), but the % changes are more meaningful because you're not starting with such a low baseline (9->6k sales = ~6k vs ~3.6->3.7M streams = ~100k).
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-R- 12.03
(@AVEROSlE) reported
The itunes issue is solved?
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avni-𝑅-
(@prodrozayy) reported
@drummerosie Kcharts are good... but there some problem with iTunes her album is not available at many places...we have slowed down on YouTube
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Ellison
(@Whoisellison) reported
@Zenaibuu Not sure probably some copy right issues or samples not being cleared. I still have the song cuz I downloaded the mixtape years prior and kept it on my iTunes this entire time.
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cel 💕💕
(@beautyofsg) reported
US selenators are down bad where tf are y’all at? Buy revelacion on iTunes dumbfcks
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Cade Timbers
(@C_Timb) reported
@commchf @LethalityJane Metallica had a big issue with it. Maybe they were fighting for the little guy, but felt like it was actually providing access to the little guy and stealing crumbs from the big guys, but they didn't want the crumbs taken. So now we have iTunes and Spotify. They all starve.
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Nimblephatty
(@nimblephatty) reported
from
Chattanooga, Tennessee
@blue_petro @LeaseburgeScott @HHPumpco_BCE_II The downfall for artist and recorded music was the iTunes Store....artists might have survived Napster because it got shut down.
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DanniiMinogueRemixed
(@buttermilkdad) reported
this photo of the man come down the iTunes pipe before I said "Confirmed".
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cameron
(@cmrngiles) reported
I'm 2 hours into attempting to backup my iPhone, problems include: - Troubleshooting USB-C port - Looking for standard USB cable - Changing iTunes backup directory - iTunes freezing (x2) - Faulty charging port cancelling backup (x4+) - "An unknown error occurred" (x3) 🙃
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Chela
(@heychela) reported
@denisonwitmer mp3s, usually from CDs I bought. I've never used a streaming service. I use iTunes on my computer and a free music app to play those mp3s on my phone.
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-R- 12.03
(@AVEROSlE) reported
Itunes issue is solved yalllll
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Kese
(@Kesezk) reported
@roseanne_days @BLACKPINK -R- is not available on iTunes Malaysia anymore and in some other countries too. What is happening, can you please fix this issue? @ygent_official
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MILKY
(@sheisyeyethu_) reported
So a year ago I came across this guy's profile on iTunes and I loved his playlists,i connected with his song choice. I tried to track him down for only God knows why and I couldn't find him until yesterday morning. We're now talking in the dms... it can only be my love for music
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Michael
(@Michael10827447) reported
@clarkesworld I am really struggling with the Apple app. I have a subscription. I sent a ticket, they confirmed that my subscription is active that that I receive the content as it becomes available. Anyone else having issues with itunes subscriptions?
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Peter Kasen
(@PeterKasen) reported
So, I was just informed that Google Play Music is now YouTube Music, which makes sense since Google bought YouTube. I was wondering where the Android streaming was coming from for fans that are not Apple Music/iTunes users. The problem is YouTube pays artists nothing for streams.
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Rome....
(@i_cannot_stress) reported
Why am I just figuring out holding down Ctrl and shift changes add file to add folder on iTunes 😭
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zacray
(@zacraymayall) reported
@judahelise broken-hearted was the first song I ever bought on iTunes what a BOP 😭
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BLACKPINK UK 🌱 🌹
(@UK_BLINKS) reported
@brandoncoyle_ @BLACKPINK Yeh there’s problems with the iTunes search, we can only find it if we look on the charts. And no HMV are not stocking it atm
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-R- is out
(@alwaysrosiee) reported
how the number of sales on itunes went down?
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nabs🥷🏼 // ROSÉ TODAY
(@perfectlalisa) reported
Bgst anjeeengg how do u report a problem on itunes
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🤘
(@to_bp_honest) reported
@antirosephobia @itrosies is the problem with @iTunes is fixed now?/
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Erica Crooks
(@crooks_erica1) reported
@StimpyNo These are also the digital releases ( ITunes / Apple TV / Amazon Video / etc ) which had the same problem. They were taken down shortly after the news about John K happened.
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ROSÉ1 semi LOCKDOWN
(@xpinkblink) reported
ITUNES FIX THE PROBLEM PLEASE
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-R-
(@rosiesboots) reported
I will wait for chartdata to update bcs last time we had the same issue on both itunes and apple music 😭
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😈 THE Stefano DLC 😈
(@THE_Stefano_DLC) reported
@PieterParker It was but iTunes and others took it down either this week or last to make way for the update on digital. The Theatrical was never available on a 4K disc but the UE was, however Zack was unhappy with how it turned out so they’re re-releasing it.
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Holding The High Line
(@rapids96podcast) reported
@tj1123396 Hm, that's not good. It's the right audio on Blubrry and it is showing up on iTunes ok. It must be an issue on Spotify's end. I'll contact them and see what's up. Apologies for the inconvenience. - Red
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-R- 12.03
(@AVEROSlE) reported
To fix the itunes issue we need to make noise bout it or reach yge atleast