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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha Jane
(@tashajanelfc) reported
@applesupport I am trying to preorder an album on the itunes store but I keep getting the error message ‘the itunes store is unable to process purchases at this time, please try again later’ how do I fix this please?
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CL🌻 - ALPHA 20 OCTOBER
(@nappeunchaerin) reported
@sugaftCL terrible on YT but pretty good on itunes lolll
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Kyo Al-Zawawy
(@kyo_9) reported
Apple security is very strict and in the same thing, very troublesome! Daughter played with my iPad and now it is disabled. Had to restored using iTunes but when I try to login to Apple, the code went to my Indonesia number and since I'm not in Indonesia anymore, I couldn't getit
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Taylor Bradford Ⓥ
(@OGTaylorB) reported
@PuramaiSix @Rangutang @JamesSACorey That's not an issue I'm very familiar with. But it seems that if the iTunes of NFTs is built out that solves that problem no? I mean how cool is it to instead of having say a baseball card, you get an athlete's rookie NFT and it becomes imbued with their RL stats over time.
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Ronaldo 💔
(@EddieP_) reported
@TuneCore my project still isn’t on Apple Music or iTunes but available everywhere else and I emailed the Artist Support Team directly multiple times about the issue and never get a response back
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Samuel Thomas
(@SamuelThomas95) reported
Implementation of #RBI's #autodebit policy has been a complete fiasco. Caused a great deal of inconvenience to the end user. So much trouble trying to get subscriptions activated on @Apple iTunes / App Store.
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Paul
(@paultguitarist) reported
@DeepPurplePod Money Talks Rapture of the Deep Clearly Quite Absurd Before Time Began The production on this album still really drags it down for me but those are the only songs I have in my iTunes on my phone from it.
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Mark Veau
(@MarkVeau) reported
@U2ThreeChords @johnlaurenti Saw them on the Joshua Tree tour & Unforgettable Fire tour all great shows BUT - they lost me after Rattle & Hum - and I couldn’t stand them ramming that ITunes album down our throats - Boy, October, War, those albums I love - When Bono went “Castro” and that was it for me - bye
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Trivalve 🐎
(@TVofCarringbush) reported
Ok @AppleTV, you win. It is not possible for me to get through the iTunes loop on a PC and you won't update the Mac. Every step fraught, useless error messages. The worst user experience I've ever encountered. Ted Lasso is dead to me and so are you.
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MproveYourKD
(@MproveK) reported
@AppleSupport hello, are you currently having issues with the Apple ID server? Can’t login to iTunes or iCloud from my iMac. (There was an error connecting to the Apple ID server)
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Verchannie~joe Rock With You + Attacca
(@CaratJoeeeeeee) reported
CARATS PLEASE DOWN ITUNES ALREADY IF YOU HAVEN'T!
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🎒The Bright Side Chat Podcast🎒
(@BrightSide_Chat) reported
@Benny_Decker Not sure, I know it’s playing on iTunes and Spotify but I’m also having weird quirky issues with Google Chrome at home so maybe Google is going thru some updates or something. Google gets the same feed as all the other podcast providers.
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Adam Schwartz
(@ASchwartzPoker) reported
Recording #RatPokerPod tonight w @tchanpoker @ProducerRoss to get caught up on all the action from the @WSOP! Giving away the 3rd Orange background upside down white flag in corner NFT to a random 5 star iTunes review! Got a take? Hit up the voice mail line 1.775.434.2932
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Jose
(@josefrodriguez) reported
@juliegrizzy ...in 2011 in Tennessee a law was passed making it technically illegal for individuals to share login credentials for streaming services with anyone who doesn't live under the same roof. I.E. Netflix, iTunes, Hulu, Spotify, etc.
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waiting out 🌊
(@thatsnotmyaus) reported
@honestyandhumor @andrewbogut They have been doing this for ages for cash. I have no issue in person bank transferring large sums but they always ask about cash. It’s not that much different from a checkout person asking why you are buying 20 iTunes gift cards.
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Emma Graham
(@AuthorEmmaG) reported
Who do I gotta talk to in order to get the Hex Girls songs on iTunes/any streaming service?
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Rattlebones
(@RattlebonesC20) reported
@Epithemiou @brianandroger The Misty episode is the previous, Charlie Ross ep on my itunes feed. Not sure if it's an error my end.
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kai
(@nayeonsuniverse) reported
is itunes down help??
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Mrs. Grumley 🩸🦷🗽
(@jennymontyinSD) reported
I KNOW I’m the last person not paying for a music service subscription but I just want to buy ONE SONG from iTunes and they make it impossible. Just let me buy “Eye of the Tiger” for my elementary school PTA pep rally, you monsters!
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Demetrio
(@theemetris) reported
@waltmossberg @pkafka @Apple It sure did with iTunes and the iPod. What a time it was to be alive. Currently Apple Music is still trailing behind Spotify. And TV is rather "Me too!" ish kind of service. I wish they had put that massive expenditure into R&D for incredible new products instead.
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Gergely Szabo
(@gergelyszabo94) reported
@CaseAdmiral @sinnlosesCS I tried both from iCloud and through iTunes but it only installed my apps both times, I was not logged in and after login I did not have Steam Guard there.
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Catherine jensen🐀
(@csjensen68) reported
@Vmanoover @BoysMakeNoise I think Australia is having an across the board issue with international deliveries right now. There’s just not enough inbound flights/ships to get stuff here. I’m totally relying on iTunes. Vinyl/CDs will get here eventually.
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Vince Williams🇦🇺🇪🇺💿
(@Golfyfun) reported
@AffrenchFfrench @Brighterdayvnl I know, I don't use itunes so never had the issue in the first place! :-) I stopped buying anything by U2 after Zooropa, can't say anything I have heard since then has resonated with me.
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drspib
(@drspib) reported
I tried to buy a movie on iTunes, which I have done frequently. Neither @Apple nor @Chase could tell me why my purchase was declined. They just blamed each other endlessly. Completely unhelpful customer service from billion dollar companies. This is what we have in 2021.
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Mom2cats
(@Dawnsmidnight) reported
@gameicreate couldn't advance beyond level on 123 or 133-can't now. Lost progress back to lvl 61 when I deleted and redownload/synced w my iTunes ID. Also please add email for contact. Not everyone uses/wants to use social media to address issues.
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misslaurenwatts
(@misslaurenwatts) reported
@hayuhelps I’ve opened my app and am greeted with a join now - I select to restore my iTunes managed subscription but keep getting an error - what is going on??
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😹 Deanna-Cat 💙😸
(@DeannaONaperton) reported
Anyone else finding @ApplePodcasts @iTunes essentially broken, unless you play EVERY episode? Some Podcasts publish too many episodes & I either don’t download them (if following but not subscribed) or (if subscribed) I mark them as played & delete them.
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James Kuypers
(@JamesR404) reported
@Apple 2FA in Itunes app is not sending any sms messages when requested, whereas the website 2FA login sms sending does work. Why is that the case? Not going to spend money there today.
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RachelKarenGreenGeller
(@loveaniston71) reported
@loIavie Wait wait I have Paramount I think! I’ve been buying the episodes off iTunes!!! Now I need to go look!! I didn’t know it was on any streaming service!!
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Bickle bork
(@BickleKun) reported
@PrimeVideo Unbreakable 4K wasn’t flagged for Movies Anywhere, your capable phone cust service took my issue, and you fixed it next buisiness day How refreshing compared to spending 8hr on the phone w @iTunes on t same prob,& their engineering giving me t finger for a 2min fix