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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Lawi Kamura
(@lawikamura) reported
@StandardKenya Is there a problem with your Epaper system? I have renewed my subscription by Mpesa and also through iTunes but am still unable to access the papers. Kindly assist. Kind regards, Lawi Kamura 0722560724
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FakeRobHunter
(@FakeRobHunter) reported
I want to thank Apple for sending a complimentary AppleTV, but as a non Apple guy, I gotta say, the whole "login/ID/password/also need an iTunes account/we control your world/now log in again/obnoxious front end/log in again now/all your base are belong to us" bs is annoying.
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😷👸🏾 Masked Princess 👸🏾😷
(@princessdevy03) reported
@questlove I took iTunes off my phone bc I use Spotify. Even when I had iTunes, I only used Spotify so I never had that problem. I’m sure I deleted it off iTunes or my phone at some point but it wasn’t around for long bc NO.
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Arr Sea
(@6o4boi) reported
The first time I've ever bought a movie from iTunes and I can't even get it to show up in my account to watch. 10 years on an android phone and I've never had issues getting any media I want. How ******** can people tolerate piece of **** apple devices.
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La Doltjie Vita
(@Black_Doltjie) reported
@OfentseZA It’s terrible but Akere re supporta mo di iTunes but ha ah
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C Carlson
(@TrippDubbs) reported
@NickVerstijlen @AppleSupport I have the exact same issue with the exact same 6-film bundle. 5 of the 6 films upgraded. Return of the King did not; still HD in my library. I also now notice that Return of the King (extended version) isn’t listed on iTunes any longer. Hopefully they are fixing it.
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♡༄ JAEBEOM BLUEPRINT ❼ 🌴𓅪
(@def_dimpIe) reported
@Alee_jjj24 @ministryofkpop Shippment and printing issues doesn’t effect itunes and their albums are available everywhere even in target unlike GOT7
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Jack Albert
(@JackJacksMind) reported
I will always prefer my personal iTunes library over streaming music... But darn it all of this stupid iTunes storefront isn’t the most broken piece of software I’ve used in years.
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KALONJI
(@SIDEWALKKAL) reported
if you have never copped any of my projects off bandcamp or at least bought it off itunes or sum bruh do not ask me for no music i made in 2012-2013 that i took down. If you have supported me fr tho imma definitely hook you up cuz im like that in real life off the internet
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d
(@WASABlMlX) reported
@nastytlic holiday - #1 on itunes uk rendezvous - error
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Entrail 🔞
(@TheEntrail) reported
Piracy was ******* rampaging over the net in the mid 90s to mid 2000s because it was a more convenient way to get content. That got hammered down when iTunes, Netflix etc offered a better proposition for **** than piracy. Why is it NOW that piracy looks like the better option?!?
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Blue Sea of Ibrox
(@Ch110785) reported
@GFan1969 If you buy it though it counts as one, so everyone buying it on iTunes is classed as one. On Spotify etc it's 100 streams equals one so have it on repeat on your phone with the volume down you can get around 415 plays in 24hrs so 4 downloads a day with 7 days to go
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Dave Foreman
(@PlagueDocMatteo) reported
@sourpatchlyds The fundamental problem is people don't discover their own music like they should. Spotify and iTunes provide an endless sea of different things to hear. You have to go diving to find good new music.
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Inamura
(@inamurica) reported
@Beijing27wwkDG the problem for me is that I can't remember my JP iTunes account login information and I can't remember where I wrote it down so I am just like 🥴
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tristan
(@projektrevz) reported
@yungblud i’m so sad i wanna listen 2 the album at work but spotify keeps crashing and i don’t have the money to buy it off of itunes i just wanna listen to cotton candy 50x (if not more) but alas my heart is broken
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erin
(@erincurtis284) reported
this is why i bought movies on itunes, to watch on my computer when my phone is nearly dead during a power outage, although i can’t find the hp movies rn :/
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ManitobaMosquitoFarmer
(@DaltonHindle) reported
@UnbridledMinds How do I listen other than Apple? I do not have any iOS anything. And I am sorry that I don't listen already. I have tried and I remember it was sign in to iTunes or something. I want to go back and download past shows, where can I do that... the show list sounds sweet. 👍
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BAIZ
(@General_baheez) reported
@BlvckDotun iTunes down! 🥶 #NoYawaByDeedeeJojo
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squidge! 🥶
(@squidge_mov) reported
@hilda_png itunes is its own thing. apple music is the subscription service like spotify and itunes is where you pay for song and download them.
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Raja_Tayyab...
(@raja_tayyab9075) reported
@rileytestut I've tried everything, installed iTunes from apple website, installed icloud, but the same error is comming, can u plzz give me any solution or any tip, plzz don't ignore...
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Josh Gordon
(@JoshuaKGordon) reported
@mousterpiece The whole uproar around Mulan pricing has never made sense to me. Either pay $30 or don’t. Disney doesn’t owe you by putting it on the service early. And other movies are going for $20-$25 for renting on iTunes early, so $30 wasn’t that crazy.
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Erica @ peppermint everything, plz.
(@EmeraldLatias) reported
I cannot believe I had to pay money for this but problem solved and my library is now on my portable hard drive as well. Bonus points for my iTunes now actually being usable since it restored my library. woo.
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Robb Barrow
(@Robb_Barrow) reported
@CelticNick93 3 broken vertical bind sections and my entire CD collection, which I've converted to iTunes years ago. Oh, bonus: a huge amount of dust.
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Demi Lovato Charts
(@chartdlovato) reported
as was reported here yesterday, we would like to clarify: Monsters did not reach peak #15 on iTunes US (iTunes had an error and we rely on it). the peak of the song is #19. sorry for the inconvenience.
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Mark Malström
(@markmalstrom) reported
It’s ridiculous that I need to use Final Cut Pro on a desktop computer to add a song to a video I took on my iPhone because Clips, iMovie, and iTunes Store are abysmally broken on iOS 14.
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Hey, I'm Kyle.
(@k_narrow) reported
So I'm in a bit of predicament. For right now both Christmas episodes of The Loud House and The Casagrandes are on iTunes. BUT there's a problem. At the time being I only have enough money to buy only one of these episodes. So I wanna ask you guys which one should I watch first
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︎🛸
(@joYASSeul) reported
i know they aren’t massive in korea but the itunes snippets of the subunits with the watered down hi high remix still hurts my soul
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jason russell
(@jaymr01) reported
@NianticHelp Thanks for the reply. I got her to sign into her iTunes, remove payment type, put payment type back in. She was able to sign in. That problem solved, but then she was charged $24.99 for items she didnt get. I believe she's been in contact
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Chris Painter
(@Retrocanary) reported
In a computing life full of terrible software, iTunes is now the absolute worst of the whole lot.
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Bobbi
(@kweenofthedarnd) reported
Phone service, not. Ask "Paid electric?" No. I do that. So, I'd get His Very Best. I'd hold off on A Promised Land. I'll miss my Apple today call to retrieve my iTunes music purchased on *** the Lenovo. Respected copyrights. Frbobbi@qwest. is unsupported. 3,0000 songs gone. ****