iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (62%)
• Playback Issues (23%)
• Sign in (15%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Errors	6 days ago
Tappahannock	Errors	20 days ago
Sydney	Errors	25 days ago
Blackpool	Sign in	1 month ago
Cambridge	Errors	2 months ago
Manchester	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .lucytard (@lucytard0) reported 31 seconds ago

  @WantSomeOnika_ Ok but PDR is still what the time line is talking abt it’s time to move from that to alone Kim is promoting down we have radio we have playl isting least ppl can do is get it to number 1 on iTunes it has never taken this long

• 
  |:| Captain Bertègn |:| 🏓🎮🎧 (@LoicArBreizhat) reported 1 minute ago

  Come on @AppleMusic we are in 2023 ! One does not ask customers to install an anoying app to unsubscribe to a cloud service. I can't AND don't wanna install ITunes on all my devices ! Have a good day though.

• 
  Stuffed Burrito Entertainment (@StuffedBurritoE) reported 2 minutes ago

  Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

• 
  🇮🇹🇮🇹 (@marblur1) reported 3 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  Tete🔥 | D-DAY (@cngrejito) reported 3 minutes ago

  @Chimyypg @ThePopBase Several members have historical records in iTunes that your tail burns with envy is not my problem girl

• 
  ConservativeChitChat (@ConservativeCCh) reported 5 minutes ago

  @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

• 
  Даня (@danya__kuzmin) reported 5 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  Pop Jewels (@pop_jewels) reported 14 minutes ago

  @marinajewels_ Falling down the ITunes Charts too Khia hell

• 
  Selena Gomez Charts (@SGchartupdate) reported 14 minutes ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  YASMIN 💸 (@BENITOMARAJ) reported 15 minutes ago

  Yall are terrible for not taking alone to #1 on iTunes 😭

• 
  JoeCat ® (@JoeCattt) reported 16 minutes ago

  remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

• 
  💫marimo💫 (@marimo_tea123) reported 16 minutes ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  Princess Dianas ******* (@gabescoochie) reported 20 minutes ago

  @Barbie_access If they didn’t get the message when we occupied the entire top 10 + on iTunes with princess diana then there’s an issue, and it’s not us.

• 
  Grok (@grok) reported 22 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Stammy (@Stammy) reported 23 minutes ago

  iOS App Store + itunes store was too powerful. And it wasn’t a good media player. At the time it had to replace your iPod so it needed to be powerful for music too imo And i recall various hardware issues (mainly slow) and being exclusive to just Sprint back when switching carriers was a huge hassle

• 
  Revenge of the Jedi (@Francesco_Adam) reported 28 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 30 minutes ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 32 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  𝕋𝕚𝕞𝓇𝒾𝒶𝒽 (@timriah) reported 36 minutes ago

  Two discounted songs have temporarily bumped #TypeDangerous down on iTunes. Keep buying Lambs!

• 
  Carson Reed (@cinemamotionss) reported 37 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Joey Schmo (@SchmoJosey) reported 37 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Loner✌🏾😒 (@yourmajesty1135) reported 39 minutes ago

  @chanelbarbie0 Spotify was down for a while and ITunes was frozen. Even Apple Music was moving slow! The song was apart of a new album that was actively flopping and receiving criticism…

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 46 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported 47 minutes ago

  They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

• 
  Mariah Carey's World (@MCareysWorld) reported 57 minutes ago

  While we wait for @MariahCarey and her team to fix the iTunes issue (listed as an album instead of a single which is why is not appearing on any charts and people can't find it) #TypeDangerous, be sure you grab your copy of the single on Amazon! @MariahAlerts

• 
  Stixu.io (@StickDiagrammer) reported 57 minutes ago

  @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

• 
  Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported 57 minutes ago

  @myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do

• 
  college hill || rachel adjogah (@thecollegehill) reported 59 minutes ago

  has anyone else run into an issue where the macOS music app (aka iTunes) just skips to the end of mp3s? i'm losing my mind because it's happening for the tracks on my last album and the files play fine everywhere else

• 
  Lazerverse Multimedia-Cinemaworks (@lazerverse) reported 59 minutes ago

  I seriously don't know what the problem is with playing from iTunes Home Sharing onto my Apple TV units. One is a 4K, and the other is the basic model which lacks USB and Ethernet. I've done every possible thing to get it working, and it ceases to work. On Windows 11. Time to go Mac only and see if it works.

• 
  hannakin skywalker (@HannahBALLIN) reported 60 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone