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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in | |
| Lenoir City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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helen
(@helen02834828) reported
@AppleSupport hey i cant login to my SE 2nd generation i forgot the pass code and gong on itunes isn't helping.
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ashlee☆
(@bxmmerland) reported
funny story when burn the house down came out i bought the clean version on itunes on accident so i didn’t know the lyric was “it” until like mid 2019 <3
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Stuffed Dust
(@Joe_Dusty_Steed) reported
@steed_tim One thing I read is that it possibly could be a software download issue that happens through WiFi. Only way to fix it is to plug your phone in to the computer & then redownload and reinstall the software through iTunes. I don’t have a computer in my apartment so I’m s.o.l haha
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Yoli
(@YoliHeaven_Sent) reported
@DJFreshSA @PapiZwane Yhoo I remember the days when Metro,Yfm and Five FM used to get me in so much trouble with my folkes coz all I wanted to do morning and afternoon was listen to radio. Study while radio on💀Topics where always engaging man! Hai I don’t even play radio at all now, stream n iTunes🙄
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Michael Graziano
(@voretaq7) reported
@encthenet The real problem is I'm locked in to the iPrecious ecosystem for a bunch of reasons (mainly apps, but also my experience with Android is consistently and universally terribad), which means I'm locked into iTunes/Apple Music which has this sort of ridiculous breakage.
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Willi Kampmann
(@willikampmann) reported
Apple might have changed the name from #iTunes to #Music but it’s still as rotten as ever. Last year, they forced me to link my old-school nickname to an email address, thereby changing my AppleID, and I’ve had problems with purchases ever since. I. hate. it. so. MUCH 🤬
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Andy Hawkins
(@adhawkinsgh) reported
@KRhodesMagician I was unfortunately exposed to iTunes on a very early iPod back in about 2004 or something. Had exactly the same issues. Can't believe it's the same today! I reflashed the iPod to Rockbox, and vowed never to own another Apple product again...
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Emma
(@bathbomb) reported
I have a problem from 2009, because my iPod won't sync to my iTunes (and I want to have it for the op)
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J O S E Y
(@LEXuallyXPLICIT) reported
@cherries629 But it is, they’re not teaching her responsibility, you don’t want her on the phone after 11 then create that standard but turning it in every night lol and I’m not in trouble? Why tf you give her an iPhone but no iTunes App Store? The ******* snack cabinet?? 🙄 it’s like she’s 5
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Johan la Grange
(@Johanlagrange78) reported
People just a heads up before you buy into Apple’s latest Apple ONE. That is supposed to allow Apple Music and iTunes bought music to be used in conjunction on ALL devices. It is not working on neither of my iPods. I then went and bought all the songs on iTunes and still no go...
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Ryan Norwood
(@rnorwood6) reported
@GrindingTheTape listening to powertothepod now, I think the issue with iTunes reviews is that people who’ve already left reviews are changing old reviews to get new questions in. When I try to leave one it goes back to the original one I left and just changed the text
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PovAg6
(@MyHAG6) reported
@ag6promo BUY POSITIONS ON ITUNES Problem
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🐰❤️ joe BT
(@maleuscaelestis) reported
@Unimpressions not to mention if you wanna play on mobile your options that arent a mobile browser are making a jpn itunes account or using a thirdparty APK service (to get the official mobile browser for the game)
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GMWhite
(@GMWhiteWrites) reported
To resolve an issue setting up a pre-order, an Apple Books helpdesk person suggested I use the new Apple Books portal rather than iTunes Producer. (I thought I still had to as I'm on a Mac.) Ladies and gentlemen, it was so straightforward, and so quick... Woohoo!
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Kathleen Mollohan
(@katmollohan) reported
@ArionNation I just bought the entire series from iTunes for $30, because I don’t want to have to pay every month for another streaming service.
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"Seventeen, the Stage Master"
(@seokminsadlibs) reported
Didn't know asking the us carats to buy the song on itunes to make it rechart was gonna be a big issue lmao
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Sivation
(@Sivation) reported
@Frngtstc The problem is I can't even imagine anything which would help - even impossible things. Partly this is down to how my mind works anyway, segmenting fantasy & reality. Today I'm listening to what I always do - my entire itunes library on shuffle!
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Kevin Kr😷ut
(@kmkrout) reported
@tvaziri Just buy the show, it's only 30 bucks on itunes. Problem solved.
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Matt Lament
(@MLamentB) reported
@McJustTweeted My ipod just died for good last week and apparently they shut down the only easy way to transfer from itunes to a Pixel phone down like three weeks ago. So now I guess I have to buy an mp3 player.
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Lola
(@IAmSmiler) reported
@musictowatchsel Where were you when Plastic Hearts became the most female album to have the most #1's on Apple music, iTunes and billboard? Rare didn't outstream or didn't outsell, PH has now outsold Rare, and we count overall *** Google search: Rare ERROR 404 This page could not be found 🙁
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Nicke Källén
(@znackattack) reported
@SwiftOnSecurity Every single time u tweet - I remember something similiar... like finding out that network-team downgraded SMB to 1.5 (from 3...) due to WAN optimizers, and our physical server had been setup by hand and failed SMB sign neg... or finding iTunes and howto disable lic agreement..
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Chip Kalback
(@chipkalback) reported
@RollingStone The entire series is also on sale for $30 (down from $70) on iTunes right now
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Celina ❤️
(@Gibsonsbabe) reported
@sonnyDrobertson You can do it by accessing your phone and icloud through iTunes , you need to plug into laptop and do the button thing, but if you finger Touch ID you’ll need to send it off if you don’t know how to fix it yourself if screen broken cause the touch pad is built into phone and if
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Apple News
(@iappleupdated) reported
@ThisIsNoahEvans I have the same issue. It's buggy, but significantly better than the outdated iTunes client.
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𝓘𝓼𝓮𝓵𝓪⁷🍓🍼
(@strawberrysmyg) reported
Lonely surpassed holy on iTunes?!? The stable queen is going down
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Puleng
(@PuliMolete) reported
@missjolis @gau_sed I was on Afrihost but I was going through 20GB per day and it was getting expensive. My tv needs WiFi for me to watch (Netflix, YouTube, and I’m using my dad’s DSTV login). Then there’s iTunes and iTunes U, social media, and in a week’s time, back to tutorials.
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selana
(@musictowatchsel) reported
@IAmSmiler didnt outstream, didn’t outsell, rare actually is one of the female albums with the most number 1s on apple music and itunes and plastic hearts ERROR 404 not found so maybe u should take 2 second to research a little
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SUPERNERDSUK_gaming
(@SNUKgaming) reported
@Dirk_1968 It’s on sky but no other streaming service I know unless you buy it from the iTunes Store or google
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Bud Dudeman ♪
(@BDudeman) reported
I always thought playing fgo on the JP server would be safer for my wallet. "I don't have a single yen to spend" I thought. ...Today I found out how easy it is to just buy japanese itunes gift cards
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🍂 Leo @ evil lesbian arc 🍂
(@mirrorkirby) reported
leorio: can i play some music? kurapika: sure. you can use my itunes leorio: who the hell uses itunes anymo-- actually, nvm leorio: kurapika: leorio: kurapika. kurapika: yes leorio: you've played Numb by Linkin Park over 4,000 times kurapika: is there a problem with that.