iTunes

Is iTunes down?

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/18/2026 18:55

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Buffering (22%)

    Buffering (22%)

  4. Playback Issues (11%)

    Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHannover Buffering
United StatesNew Bedford Sign in
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisbweaver Chris Weaver (@chrisbweaver) reported

    @9to5mac @apollozac App Store and iTunes Store having a heck of a time too. Not reflecting on Apple's service page yet.

  • PACHELIZ Pacheliz (@PACHELIZ) reported

    I’ve had no service since i installed iOS14.4 yesterday Couldn’t fix it with iTunes, so I have to visit a store... long hiss

  • thehindu01 सम्राट राजपूत 🇮🇳 (@thehindu01) reported

    @Gunner_at_large @Apple Hmm... i restore my iphone 2 times with iTunes. But my problem not solved.

  • Rizzfinity Rizzism (@Rizzfinity) reported

    @ish_rahmann Plug it in to iTunes and press volume up, volume down then hold the lock button to put it in recovery mode and your computer should fix it

  • ROCKnRollaEst Meelis Lemmik (@ROCKnRollaEst) reported

    @AppleSupport so apple is broken? Date and time loading! Itunes Store not working, Apple music account is not like existing(listen now not working, search but music is playing what is downloaded)?

  • Mimitbd Mimi (@Mimitbd) reported

    is iTunes music down?????

  • pikaffie Pika (@pikaffie) reported

    Is anyone else having problems purchasing hourglasses on MysticMessenger or has anyone got any help??? Been trying for a week and it still comes up with “go to iTunes support”

  • ericbeetner Eric Beetner (@ericbeetner) reported

    I have started down the road of contacting the distributor of my old band's music. It's been lost in the shuffle of years since we broke up, the fact we don't sell much (any?) but I realized the company who made our CDs still sells the music on iTunes. streams on Spotify, etc.

  • emsiebelle Emma Knott (@emsiebelle) reported

    @Jeremy74 Keep the iTunes password secret... I made the error of showing my 7 y/o nephew how to change/reset the password at the weekend - and apparently he's been on a spending spree (brother not happy...)

  • ZhanghaLI Zhangha Lee😈 (@ZhanghaLI) reported

    @poplizz14 @Ifeanyi_perry_ I gree with you.. If you don't agree with me.. Globally doesn't remain in UK only sha. Burnaboy can't shut down. Any big capacity in Africa. Know this & know peace. No be by chart or fake certification without Amazon or ITunes record.

  • VotterbinArt Jaylen/Votterbin (@VotterbinArt) reported

    @MitchB3 Just got off the phone with support, they said that even iTunes Store support was slammed with people having the same problem. Seems to be a server-side issue, and they said it should get fixed by this afternoon CST.

  • Chunk_Muffin (っ◔◡◔)っ ♥ Sean Bogart ♥ (@Chunk_Muffin) reported

    @iTunes why is your mobile platform such garbage? Why are there load times on downloaded music? Why can't I connect to the service right now even though I'm on wifi? You guys are terrible at making software.

  • Shivam_680 Writer On Demand (@Shivam_680) reported

    @ichitaso Getting an error code 0xE800001E, while trying to update through itunes my iphone SE 2020

  • shan_mccalla Shan McCalla🇯🇲 (@shan_mccalla) reported

    iTunes down....? 😒

  • Gunner_at_large Ankur Gupta (@Gunner_at_large) reported

    @thehindu01 @Apple I am facing similar issues with the microphone on voice calls. Plus my itunes store is not loading (blank screen). I recently updated to iOS 14.4. Pls help

  • thehindu01 सम्राट राजपूत 🇮🇳 (@thehindu01) reported

    @Gunner_at_large @Apple They reply to restore it by iTunes without taking backup and set up as new iphone. But issue not solved. Now they are asking my address. I think i need to go to apple care center. #wrostapple #apple

  • Voltamax2030 Tony Bianchi (@Voltamax2030) reported

    Been having trouble getting @ukmix to load again - since late last night. Can't get into the iTunes thread at all - either through last post or topic title. Trying to access notifications now - loading circle wirring away forever. "System Error" message now.

  • MatW28049768 Matteo Dbl U (@MatW28049768) reported

    @iTunes is ******. Not working at all

  • Biophonik_ Rip Jackson Mthembu ⚪ (@Biophonik_) reported

    @busiswaah iPhone is the worst phone in the world it doesn't share with other phones via Bluetooth, you cant download music straight to iTunes you can't even download 3rd party applications, its a useless phone with an Apple sign in the back You need a computer to do anything on it

  • JanineM06099262 Janine Murphy (@JanineM06099262) reported

    @sethdonchess @sethdonchess Silly question, is there really a slowed-down version of the song from the video in ITunes or did you slow it down?

  • briandotjp calamity brian (@briandotjp) reported

    @deivudesu @gullevek I've had no such issues, that said I don't use iTunes.

  • KidSentry KID SENTRY 🇲🇽 (@KidSentry) reported

    My Spotify and iTunes accounts may be taken down soon Which means none of my music will be on other platforms besides SoundCloud

  • neaa44 nea ネア (@neaa44) reported

    @ThisIsNoahEvans never understood why people don't like apple music/itunes ive never had an issue with it

  • genecassell Gene Cassell (@genecassell) reported

    @havertyj @Apple @erkkiamerikka it had the original sign in screen and had to re-add my itunes information

  • chriswallace Chris Wallace 🍥 (@chriswallace) reported

    It's pretty funny that Apple hasn't released an Apple Music app for PC. iTunes is so broken and outdated.

  • Rt_200_ Rt (@Rt_200_) reported

    @taekookingz @tkkvlover That is exactly the problem that you do not see it. Lgo was #3 on itunes while other bsides were 1 and 2 and their was constant struggle. People were concerned that they are doing that with sales too. And it's not about entering hot 100 it was about #1 on hot 100 which required+

  • iaintdamn_ 👾 (@iaintdamn_) reported

    iTunes server error😭😭😭

  • jon_comer Jon Comer (@jon_comer) reported

    @AppleMusic hey... is iTunes down? I cannot access iTunes! It’s been 2 hours already and all I get is a spinning wheel!!

  • mdhaichin Mark Haichin (@mdhaichin) reported

    @MattMcMuscles I’d be all-in for this if it wasn’t for the plague times making it an astoundingly terrible idea to go to a crowded movie theatre. Going to stick with the newly-updated iTunes version instead - maybe a lesser experience, but also less chance of DEATH.

  • havertyj John Haverty (@havertyj) reported

    @erkkiamerikka @genecassell @Apple Ah good. I did not get through my mentioned enough to see you had responded too. I do know that Apple Music was having issues this morning, so maybe that caused an issue with iTunes.