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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 46% Errors (46%)
  • 31% Buffering (31%)
  • 15% Sign in (15%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Errors 9 hours ago
Wolverhampton Errors 6 days ago
Dillon Buffering 13 days ago
Kansas City Errors 16 days ago
Cardiff Buffering 17 days ago
Hannover Buffering 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • leichaneI
    Lei (@leichaneI) reported

    US BLINKS 🇺🇸 Shut Down is predicted to debut only at #39 on the billboard hot 100 with a high stream count but we are lacking in sales. Keep buying shut down on itunes, amazon, tidal & every other website!

  • TEXASSBARBIE
    SUPER FREAKY GIRL OUT NOW (@TEXASSBARBIE) reported

    @kdlifey bleu literally showed he got a million views he’s charting on apple music and is currently #4 on itunes so yes you can believe that sfg has organic numbers we’re not like cardi getting 30 million radio play on a song that is sliding down the chart

  • LEXNINIS
    𝙰 ✂️ | LOCKDOWN (@LEXNINIS) reported

    🚨🚨certain fandoms are mass buying for our competitor for BILLBOARD!!! please continue buying SHUT DOWN ON ITUNES!!!

  • Solid_Snake47
    Solid_Snake (@Solid_Snake47) reported

    @SnazzyQ People did a restore and that fixed the issue. Maybe next weeks update will fix battery. I will do the update via iTunes as it’s better.

  • N3X15
    Rob Nelson (@N3X15) reported

    Go to watch some movies on iTunes that I downloaded eons ago and iTunes is just horrifically broken on Windows. Random framerate drops, pressing the arrow keys to skip a few seconds results in a random video from the library getting played. WTF apple.

  • iconjiso
    Yeah Yeah Yeah (@iconjiso) reported

    🚨🚨certain fandoms are mass buying for our competitor for BILLBOARD!!! please continue buying SHUT DOWN ON ITUNES!!!

  • ladyofhalos
    ary (@ladyofhalos) reported

    @Mikaho07 They don’t sell those. As far as I remember BTS digital store only ever has digital singles. We try not to buy Digital albums on iTunes because we buy the songs on the whole album separately to chart them on the singles chart and album chart. BB200 never been a problem for BTS.

  • DrewInNashville
    Drew Carrier (@DrewInNashville) reported

    @BGamboe380 My itunes should still be logged in on your apple tv. If it isn't I'll give you my login

  • SianKL
    Sian Luxford (@SianKL) reported

    Just had two scammers try to call me simultaneously, calm down folks you’ll all get your iTunes gift cards shortly

  • _vkaku
    Karthik Kumar Viswanathan (@_vkaku) reported

    Today's achievement: Was able to install iTunes and actually move files from a PC to a phone. With today's closed standards, I consider it a real achievement. Android file transfers are no better. Just an indication of how low we've all gone down on interoperability.

  • muntz_nels0n
    Carsten (@muntz_nels0n) reported

    @sondesix Nothing to complain about. iPhone 13 Pro Max. I did a clean new installation via iTunes because another issue with iOS 16, but battery life was always great.

  • ushio112
    ushio11 (@ushio112) reported

    @iTunes and @AppleTV Is it possible to put #papergirls on your service? so I can buy it instead of only streaming it. Thanks.

  • Tylerfo19478329
    Tyler foster (@Tylerfo19478329) reported

    @BlackWithATweet No number 1 on iTunes 15k sales first week lesss for others FLOPPES ALL OF NICKI SONGS HAVE REACRS NUMBER ONE ON DOGITAL SALES CHARTS WHICH MEAN SHE SOLD THE MOST OUT OF ANY OTHER AINGOE BEATING@OUT HERSELF FROM DO WE HAVE A PROBLEM !!

  • Spintown
    Spintown (@Spintown) reported

    Apple Support was way more user friendly than I expected. Unfortunately they couldn't fix my problem & I'm just unable to use iTunes now. lol

  • evatoeve
    Independent Evie (@evatoeve) reported

    @jakkro Go to the official Apple page to sign in and see if you're locked out, or go to your ITunes page.

  • ufyt45
    ufyt (@ufyt45) reported

    @Unknown_Tags Also for some reason iTunes hides iPhone-only apps from the search tab, and completely prevents redownloading them giving a "This app is only available on iPhone error"

  • colorfulsmile42
    Samantha 🇬🇧 (@colorfulsmile42) reported

    @kazdeanie @Johnny_Bhoy @LewisCapaldi It's called a protest..... protests are not always about holding placards and shouting obscenities... abd it was under the iTunes subscription service so he won't be getting anymore of my money...... Bye bye 👋

  • zamani281
    Nnamdi 🦅 (@zamani281) reported

    @maxibohas @arrdeyforyou Calm down, you go pick itunes card soon

  • samugarob
    Marvel (@samugarob) reported

    @Sushil0923 Yes i also installed all iOS version via iTunes. But problem is still same.

  • Wingsaber
    Alan Davis (@Wingsaber) reported

    @PharmaBlue For me it’s going to be a case of a second hand Apple MacBook or save for a mid model just to do iTunes and general internet work and the possibility of only replacing when it breaks down then being unrepairable

  • Codees
    CoDee (@Codees) reported

    @nothinbutknicks Look for the "iTunes Store" to actually buy CoDee FUNKDIFIED. Apple loves to push everyone to stream but it's terrible for the artist.

  • JanwaniManisha
    Manisha Janwani (@JanwaniManisha) reported

    Along this process, I tried restoring via windows(iTunes) and to my surprise, I got a new error, "iPhone can not be restored due to some error(1)". So I went to the web again, and on the apple website and other sites, it looks like it is a hardware issue(some baseband issue).

  • QuadrupleJ_vrs
    Quadruple J_VRS 7 #SexyNukkim #Arson #YetToCome (@QuadrupleJ_vrs) reported

    @crazyfor_hobi @slaine_218 and u have to promise not to get upset when these goals dont get reached. YouTube has been absolutely terrible to us and iTunes hasn't even got that 100 so KNOW that it is only 50% possible for these goals to be reached.

  • Sushil0923
    Suceel (@Sushil0923) reported

    @samugarob I have also got the same problem with Snapchat in iOS 15 later I completely reset my device and fresh installed it from iTunes then I started receiving notifications from Snapchat

  • jklmnonjlsgtfo
    Z🧎🏻‍♀️ (@jklmnonjlsgtfo) reported

    @MichaelaOkla @GIRL0VESICK buy shut down in us itunes too

  • loachc
    Chris Loach (@loachc) reported

    @kocasoda @iTunes Not working for me either. 😩

  • EFC1878JM
    Jack (@EFC1878JM) reported

    @touchlinefracas Because it’s a running joke where we put Spirit of the Blues over videos, we got it to number 1 on the ITunes Charts a couple of years ago. You’re looking for a problem where there really isn’t one

  • lovesickkbp
    nami :)💋 (@lovesickkbp) reported

    @villainpinks @BLACKPINK Shouldn't blinks also focus on SHUT DOWN on itunes?.. It has only 3k downloads according to prediction..

  • MLashae_
    Ny🖤🌈 (@MLashae_) reported

    @UsBlinksUnion @BLACKPINKGLOBAL @BLACKPINK Also SHUT DOWN has been discounted on iTunes for .$.69.

  • zamani281
    Nnamdi 🦅 (@zamani281) reported

    @maxibohas @arrdeyforyou Calm down, you go pick itunes card soon