Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

August 23: Problems at iTunes

iTunes is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Playback Issues
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iTunes Outage Map

The most recent outage reports and issues originated from:
Zürich Playback Issues
Santiago Sign in
Nantes Playback Issues
Wiesbaden Sign in
Solingen Errors
Cincinnati Buffering

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • gesuben susie is far from home! (@gesuben) reported

    @polar_swift I had the exaaaaact same problem took me two and a half hours to get it downloaded. I had to get an apple music free trial in order to listen. #iTunes sucks

  • zodiarkbp JJ 💕 (@zodiarkbp) reported

    I’ve never met a person who’s downloaded a song in the last 5-10 years. That shit is irrelevant now and it’s why iTunes is being shut down.

  • stevenjkerzner Steven J. Kerzner (@stevenjkerzner) reported

    @thebookbro @EdtheSock @BobRae48 @iTunes For the record, the issue was with Skype. We paid for a different recording platform after this interview, no problems since. Just too bad it had to happen with someone this prestigious with so much worth listening to.

  • ellebishop Shannon (@ellebishop) reported

    @Longing2Belong I feel like itunes has had issues with preorders lately. This happened to me with the Hadestown album too.

  • emmyl_13 Emily (@emmyl_13) reported

    My WiFi is down at home, Spotify and the iTunes Store don’t recognise the tram WiFi as being internet, so #Lover is out but I can’t listen to it. Worst Friday ever.

  • j1999rl Jamie Luttrull 🖤 (@j1999rl) reported

    @mogirlprobs Had to delete my iTunes and reinstall it, just in case I wasn’t the only one having issues w it. Anyway, I’m off to listen to it finally.

  • bachandbubbly bravobachelorandbubbly (@bachandbubbly) reported

    @iTunes you are the ABSOLUTE worst. On the iTunes app and the iTunes Store app there is no where for customer service, no option to click on or even who to contact. @AppStore @AppleMusic @AppleSupport #swifty over here pissed I still don’t have her album I preordered #Lover

  • EliGoldsworthys Tahlor 💀 (@EliGoldsworthys) reported

    guys if you are having problems getting your #lover preorder to download on #itunes hook up your phone to your computer itunes and it'll download (:

  • datashogun datashogun (@datashogun) reported

    @HuffPost Get Lawrence Fishburne in this too and I’m down like an iTunes server!!

  • mainpopgirI Taylor Crave (@mainpopgirI) reported

    iTunes US (songs): #3 — You Need To Calm Down #4 — #Lover #15 — ME! #83 — The Archer #129 — Cruel Summer [NEW] #132 — Shake It Off [RE] #156 — I Forgot That You Existed [NEW] #199 — The Man [NEW]

  • 11LondonBoy 🌴|𝔸𝕕𝕣𝕚𝕒𝕟🦋||🎯𝕃𝕠𝕧𝕖𝕣 𝕆𝕌𝕋𝕊𝕆𝕃𝔻👑 (@11LondonBoy) reported

    @Harper33583963 @mainpopgirI @musicnewsfact @ArianaGrande @taylorswift13 @NICKIMINAJ @katyperrypress @katyperry @Camila_Cabello @britneyspears @iTunes @Apple We do accept that TUN and Rep were faster at 5 mins but it is.true itunes was lagging the album wasnt popping up for a while. Spotify had that problem too

  • DanishAngeI 𝑵𝒐𝒕 𝑱𝒐𝒔𝒆𝒑𝒉𝒊𝒏𝒆 (@DanishAngeI) reported

    Had to cancel the order it didn’t download so I wasn’t charged anything, buying it off iTunes without a problem, pre-order is useless 😊😊 /

  • naturalblond819 Nicole H🦔 (@naturalblond819) reported

    Its comforting to see that I’m not the only one having problems with @iTunes right now 😡

  • chloe_india_ chloe (@chloe_india_) reported

    I hate iTunes so much, lover is purchased but not downloaded yet, always does this. ******* TERRIBLE

  • JamieKacz1 👑 Jamie (@JamieKacz1) reported

    @AppleMusic @taylorswift13 I’m never preordering an album again from iTunes. It’s still not in my library. My husband had problems with a preorder from the other week too

  • ReelyCaroline caroline (@ReelyCaroline) reported

    @kelseygeller The fact that this has been an issue for at least two years pisses me off. You can unlock my phone w just my face but you can’t fix iTunes

  • IOOOIO_150429 🐾 (@IOOOIO_150429) reported

    @BigHitEnt It has come to our concern that someone called Ashish Singh has posted Winter Bear by V on Apple Music and iTunes taking credits for it. PLEASE reach out to Apple in order to have the song taken down, as it as an act of copyright infringement.

  • Amandron Amanda Rodriguez (@Amandron) reported

    @polar_swift HOW TO DOWNLOAD THE PRE-ORDERED ALBUM TO YOUR ITUNES LIBRARY: Go to iTunes Library, click Albums, go down to Lover. Expand it, and then click the cloud download button.

  • Iwantnoahmango JB (@Iwantnoahmango) reported

    @heatherlassell @iTunes @taylorswift13 @taylornation13 Atrocious service delivery



  • mbarc52 Michael Barclay 🦋 (@mbarc52) reported

    @SparksFly1988 #Lover And the Apple iTunes servers better not be down right now

  • kingloverstyles 𝓳𝓸𝓼𝓮𝓹𝓱𝓲𝓷𝓮 (@kingloverstyles) reported


  • aliss1320 Aliss (@aliss1320) reported

    @polar_swift Its on Spotify if any of you guys have it if iTunes is still not working

  • codysdaylight lover comes out tomorrow / 𝓛𝓸𝓿𝓮, 𝓜𝓪𝓻𝓰𝓸 (@codysdaylight) reported

    please don't let me down I really want you to release lover at midnight even though I know you won't @iTunes

  • cobyswift13 Coby (@cobyswift13) reported

    @MsAmericana_13 It’s so annoying and iTunes has had issues like this for years lol

  • katarina_carleo Katarina (@katarina_carleo) reported

    We’ve had an Apple Music family plan for prolly 5 years & my dad just now figured out after I walked him through it that he can listen to whatever he wants on itunes without having to buy the physical album & download it onto his phone. He thinks I am magical. Bow down, *******.

  • arkelval Kelly Morgan (@arkelval) reported

    I just tried backing it up through iTunes, & I just got an error message saying there isn't enough space ON MY COMPUTER to handle my phone. I never delete my messages & I have 12,000 photos and videos that I've never deleted over 4 years I've had this phone. I have a problem.

  • Podaboo 🖤Gothicc🖤 (@Podaboo) reported

    iTunes was actually really ******* terrible and idk how we used to survive with it

  • RepJackKimble Jack Kimble (@RepJackKimble) reported

    Excellent news!! I have managed to talk a member of the Denmarkian royal family to sell Greenland. The problem is they want $12,000,000 in ITunes Gift Cards and ITunes will only let me buy them $100 at a time

  • indigoshan1 StarCaster⚡️✨🌈 (@indigoshan1) reported

    @AppleSupport I just bought an XS and it wont connect to ANY phone service help!!! It also wont connect to itunes its under warranty still

  • TickleMe__Rebel . (@TickleMe__Rebel) reported

    Y’all lucky 3 piece ain’t on iTunes, because listen.. shut the whole scene down 😂😂

  • SpinDizzie O.o (@SpinDizzie) reported

    Let's see how long she leaves the video up. Her usual pattern is to put up a rant to stir up ticket sales, or right before an iTunes or music video, then take it down after everyone's had a chance to download, then they'll reupload, doing her ***** work. #tiresome #trishapaytas

  • tsutsakayee tsutsakaygee (@tsutsakayee) reported

    @DJZinhle The problem is that it’s not on itunes 😫😫😫

  • TitowamYouTube Stewen "Titowam / TheSillyPotato" (@TitowamYouTube) reported

    oh **** okay i'll see what i can do it shouldnt be any problems but this would be my first ever release onto itunes/apple music/spotify etc 😳😳😳😳

  • mjperljam Michael Perlman (@mjperljam) reported

    @talkingcomics @dead_anchoress I just found it on iTunes. There must have been an issue with the App earlier.

  • DougRease Doug Rease (@DougRease) reported

    @SilverwareSoft it’s terrible to see you changing Flight Update Pro to a subscription model. Already bought it once from ITunes and have been using it for years. Amazing how you can get greedy and start charging absurd amounts to watch flights... #Changeitback unbelievable

  • SGomes88 Half Past Fashion (@SGomes88) reported

    I’m so angry I have been charged £20 for a app I didn’t even purchase, there’s no opt out option and now I £20 down #made #madeapp #itunes #applestore this is not right!

  • parsley4U parsley (@parsley4U) reported

    @Edditaur @PingWing1337 @OddworldInc @MetroVideoGame Piracy is an access problem. Netflix, Steam, iTunes and many others helped solve it. Timmy wants to bring it back, I can't stop him!

  • shanberg gregg (@shanberg) reported

    @GOTConquest I've spent over $2600 on this game and I want decent customer service or I want my money back. I should not have to put up with being ignored. I am the customer here. One of your guys said to contact iTunes for a refund, another runaround cuz iTunes says only WB can refund!

  • GnomesExotic ExoticGnomes (@GnomesExotic) reported

    @Venomax2005 Save your data on iTunes create a backup and check that everything you want is there do not delete data until you know everything is backed up and then procede to do a clean restore it should fix lag problems

  • jimmyhiggs337 Jimmy Higginbotham (@jimmyhiggs337) reported

    @jacksfilms Walk the Moon rerecorded an entire album and put out a different version way back when iTunes was still the leading music service

  • msbanks_daily Msbanks Daily🇬🇧 (@msbanks_daily) reported

    My iTunes not working somebody help me !!!!😔😭

  • wildestgems Gemma stands with Taylor (@wildestgems) reported

    @Ky13_1993 @AppleMusic @iTunes Only people outside the US seem to have this issue atm

  • Diaboue Joe Wiwwock (@Diaboue) reported

    need an alternate music player for ios since itunes is trash since forever my entire song collection is no more than 2-3 gig so space is not a problem

  • finallycleants finallycleants (@finallycleants) reported

    calm down voltou pro top3 no itunes

  • covercash 𝙲𝚑𝚛𝚒𝚜 𝙾𝚟𝚎𝚛𝚌𝚊𝚜𝚑 (@covercash) reported from Cape May County, New Jersey

    @ChristianSelig Here’s where I think my issue comes from… my iTunes account email is NOT the same as my TestFlight email.

  • JetSkiKing1 JetSkiKing (@JetSkiKing1) reported

    Going to buy a cattle **** to use on myself when I find a movie I rented on Itunes for free on a streaming service I already pay for.

  • Andrewprep Thermal Paste (@Andrewprep) reported

    @ManthanMachine If the original version stays on iTunes and streaming services as the single and the album version is just different I see no problem

  • theoldcantcome 𝓛𝑜𝓋𝑒, marcelo (@theoldcantcome) reported

    iTunes US 4. You Need to Calm Down (+2) 7. Lover (=) 20. ME! m (+8) 156. Shake It Off (+102)

  • biggus_mickus Biggus Mickus (@biggus_mickus) reported

    @MartCAFC45 Don’t think you can anymore, used to be able to with the right app, but there were some security issues so I think Apple took away the ability to without iTunes.

  • jimharshaw Jim Harshaw ⚔️ (@jimharshaw) reported

    @dross144 I thought the same but hasn’t happened in years past. Some funny stuff happened a month ago with iTunes so wondering if there are residual issues.

  • DennieDarko7 Dennie_Darko_ (@DennieDarko7) reported

    @tomatoes_the @Android @nicokont Well, what's actually was holding me back was two things. The lack of non proprietary ports (ie USB C) and iTunes. Ones is already down. If Google keeps this new lockdown approach, soon will be no reason for me to stay. Except maybe for all my purchased apps.

  • ThContortionist TheContortionist (@ThContortionist) reported

    @HorseyJefe No problem! Itunes is such a pest but at least that save feature makes keeping your files a little easier.

  • Bakarii Bored Vegas (@Bakarii) reported

    Cut iPhone / iTunes sync time down by 500%

  • therealredding David Redding (@therealredding) reported

    @hulu_support I can’t use either of those links. I signed up for Hulu through my iTunes on the Apple TV and never got a way to sign on to the website. Hulu is still not working. 2 days now.

  • DarkMatterzine Dark Matter Zine (@DarkMatterzine) reported

    today I spoke to 3 different @applesupport staff for a total of 3 hours and 24 minutes. They fixed problems with my phone, iTunes on my Mac and my Apple TV. Then they documented what appears to be a bug in 1 app so they can fix it. 🥳 nothing better than good support. 🎉

  • notaspaceship SMW (@notaspaceship) reported

    Tomorrow is my bi-annual "try to guess @katyrebecca89's Apple login so she can use iTunes" day

  • RonTheBodyguard Ronald (@RonTheBodyguard) reported

    @FFFpod iTunes must be broken. How the hell is this 🚮 higher than @PardonMyTake

  • TaylorSwiftChar Taylor Swift Charts 🦋 (@TaylorSwiftChar) reported

    WW iTunes Song (DIGITAL SALES) 7. Lover (-1) (Peak 2 | 7 days at chart) 14. You Need To Calm Down (=) (Peak 1 | 69 days at chart) 33. Me! (+4) (7 days at #1 | 118 days at chart) 153. The Archer (+9) ( Peak 2 | 25 days at chart)

  • codysdaylight lover comes out in 1 day / 𝓛𝓸𝓿𝓮, 𝓜𝓪𝓻𝓰𝓸 (@codysdaylight) reported

    @RoxanaB52809703 no we'll get to hear it on the 23rd if you don't get it then you'll probably have to call iTunes and they'll sort the problem out I had this problem before

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error