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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/02/2023 10:20

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Playback Issues (50%)

    Playback Issues (50%)

  2. Buffering (38%)

    Buffering (38%)

  3. Errors (13%)

    Errors (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
South AfricaDurban Buffering
United StatesEl Cajon Buffering
MexicoVeracruz Playback Issues
United StatesCastle Rock Playback Issues
United KingdomLondon Playback Issues
FranceMiramas Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • imZ3727A7VZ7O7V Brandon Newcomb (@imZ3727A7VZ7O7V) reported

    @ItsBenjaninja @RalphHaley10 @DrSpacemanGames Lol no it doesn’t. He clearly doesn’t know how Apple TV works. You can search for it but it will simply allow you to play the shows using whatever streaming service has them available OR if you’ve bought the shows through iTunes. Apple TV+ is no substitute unfortunately.

  • nyorozos 🐜 (@nyorozos) reported

    its funny bc it happens half the time when i add a new album/song to itunes like no ******* wonder im mainly on spotify now. theres no problems with said songs on mobile itunes btw

  • ygjm18 noelle WITH YOU 😭😭😭😭😭 (@ygjm18) reported

    spotify itunes twitter instagram everything is shutting down june tenth

  • hobifine with you today🍀 (@hobifine) reported

    itunes server needs to get ready this june

  • Rishihyung Rishi⁷Innerchild 🇮🇳 🚲📚 REST (@Rishihyung) reported

    "With You" an unpromoted ost has broken several records and achieved many high peaks reaching #1 on iTunes in more than 100 countries within less than 6 hours of release and getting the highest solo debut #7 on melOn since the chart reforms shows the impact IT boy Jimin holds.

  • jmjk95_97 Sara 🌙💙 WITH YOU 4.24 11PM (@jmjk95_97) reported

    Why do we always have problems when its comes to JM solo Before its Filter not showing on Itunes for hours and now. Hi @Spotify @SpotifyCares, We cannot find Jimin's Spotify profile even if you search his name. Also, his profile isn't verified yet. Please fix this issue. TY

  • aliyusuf13 ali yusuf (@aliyusuf13) reported

    @BRAVESOUND_ bravegirls high heels and yoo hoo albums and red sun single not available in itunes / apple music ? Fix the issue please

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @Matt_cmm 1 time only. 3 months. Apple TV+ . Apple TV is iTunes, the rental/purchase service.

  • SALMO3T reelBrownTrout (@SALMO3T) reported

    Daughter says whoever she talked to says Apple currently doesn't have a fix. Possible malware problem for ITunes users?

  • pjmfrontman Lola¹³ 💙 (@pjmfrontman) reported

    Like??? He had a few hours on Spotify and still got a lot of streams, debuted at #7 on MelOn despite the terrible release schedule, broke BTS's iTunes record and more.. I would be ashamed to put my nose in tweets about "the person I hate".. insecurity is showing strong haha

  • TheChewDefense Ryan B+ (@TheChewDefense) reported

    @MileyCyrus Can the full concert be put on a vod service like vudu and iTunes? Or put on a blu ray release

  • Rishihyung Rishi⁷Innerchild 🇮🇳 🚲📚 REST (@Rishihyung) reported

    "With You" an unpromoted ost has broken several records and achieved many high peaks reaching #1 on iTunes in more than 100 countries within less than 6 hours of release and getting the highest solo debut #7 on melOn since the chart reforms shows the impact IT boy Jimin holds.

  • folsom916 Folsom916 (@folsom916) reported

    @G0D_1st This has been a problem associated with the updates they roll out. You will need to plug your device into your computer and open up iTunes to re-input your password or restore the device to factory settings. Very inconvenient but doable in a pinch.

  • motherofthegro1 motherof2ducks ⁷ ⟬⟭ (@motherofthegro1) reported

    I bought both With You versions and it’s not showing up in my library. I go to purchase them and it says I bought them and I go to download and they’re still not showing up! Anyone else having issues on iTunes?

  • nai_miami ✨N✨ ♓️ (He/Him) (@nai_miami) reported

    @pugstahh I wonder if a subscription model would work best? I subscribed to TFC in iTunes to watch OhMando and other shows. Plus it removes the issue with getting these shows to the huge international audiences they have. The movie selling out internationally is evidence of demand.

  • Cassakane1 Cassakane ⁷帝💜 (@Cassakane1) reported

    @invictumsuga No! Sherry isn't a solo. The fact that solos aren't buying on Amazon is the issue. It means they're only worried about iTunes, as in they just want to make this a contest pitting the guys against each other. They're not worried about BB.

  • danixor Daniel (@danixor) reported

    @danievilPOP They need to shut iTunes down altogether

  • BlkBelleFlower 🌸BlackBelleFlower🌸 (@BlkBelleFlower) reported

    @AppleSupport - Hello! I keep getting the following error when I try to sync my iphone: 0xE800000C. My Itunes and ipod software are both up to date.

  • GuidinglightNw Guiding Light Novelworks (@GuidinglightNw) reported

    @AmazonHelp No assistance needed, just replace the notoriously buggy iTunes version with a proper version of the film. Not sure how your people missed this, the audio issues are obvious from the first seconds of the movie. I assume it was part of a mass upload and just slipped the net.

  • f3Iiznavidad -Deadline - (@f3Iiznavidad) reported

    My friend said some nctzen look down Ten about his popularity Plz understand them it's hard to accept the member who got less promotion than Korean ones but his work more popular in US and JP itunes music chart .They might feel like thier fav less talented😭

  • k3v1n4pf . (@k3v1n4pf) reported

    @DebianArch I tried it on my laptop (with itunes installed ofc) and it didnt work, I wrote my apple id and password and the app crashed immediately.Tried running it as an admin but still got the same problem

  • pjmainboy jimin ost 💙 (@pjmainboy) reported

    jm doesn’t even have a verified profile on sp yet, when you search his profile it doesn’t appear, we had just 10 hours of tracking and even with this problems jimin managed to debut at the top5 of the global chart, he made history on itunes and debuted with 612k listeners, a king

  • KayOopa Beautiful Koop Action (@KayOopa) reported

    having a big "want to buy a bunch of music so i can get out from the under the yoke of streaming services" mood and wondering if in some cases just tracking down a bunch of physical albums and ripping the songs might end up being cheaper than itunes

  • danixor Daniel (@danixor) reported

    @danievilPOP They need to shut iTunes down altogether

  • ladyofhalos Ary (@ladyofhalos) reported

    @accquarius It’s always you multis who literally have a problem with everything armys do and say lol. No one dragged him, people just rightfully credited the 100 iTunes #1 to jimin and BTS, and only resentful kpoppies who hate us and who didn’t help with dynamite’s record will talk like this

  • WeakAssFaded FADED 🅱️AR🅱️ (@WeakAssFaded) reported

    What if the government shut down all streaming services and our only source of getting music is iTunes and stores? Who would survivor? And who would crumble?

  • HardyPaulWesley Paul (@HardyPaulWesley) reported

    I can't believe that currently, iTunes Sales are really Low and we can easily go back at #1 with 47 sales for Do We have a problem but y'all are ignoring It. WHERE ARE BIG BARBZ PAGES WITH BUYING PARTY? NO ONE.

  • vveerrggee verge_ebooks (@vveerrggee) reported

    Snapchat goes down in the iTunes database: an attempt to rescue the app now called Snap

  • batiercardii 𝙩𝙞𝙛𝙛𝙖𝙣𝙮♥︎ (@batiercardii) reported

    @Aa21OO4 @good_nite_n_go @chartdata iTunes is the only chart y’all can brag about😩 Down bad 🥴

  • ferryhiller Neil Roberts 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@ferryhiller) reported

    @GraemeMcDonald3 Sophie's grimace and Eddie's careful inspection of the ribbon on the gift box rather than looking at the camera suggest they've twigged that it's not gone down too well. Surely a £50 Amazon or iTunes voucher would have been the safer option.