Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 Problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

December 14: Problems at iTunes

iTunes is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Errors (46.67%)
  • Sign in (33.33%)
  • Buffering (13.33%)
  • Playback Issues (6.67%)

iTunes Outage Map

The most recent outage reports and issues originated from:

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • broadway_buzz
    Broadway Buzz (@broadway_buzz) reported

    @JoshLamon @iTunes @ThePromMusical Currently listening to Just Breathe. But here's the problem, I CANNOT. #Sobbing #SoProudOfYall #Yaaaaasss

  • festivejunhao
    teen & jun day ♡ (@festivejunhao) reported

    I think pledis didn't release this in itunes and spotify bc of the prev issue abt the xenophobic western artists

  • HusbandoGoddess
    Kristi (@HusbandoGoddess) reported

    @VAMichaelaLaws Well, the issue with Spotify if that you won't get revenue (as far as I know) from it because it's a free service. However, with more and more people using it, you'll get more exposure. iTunes allows you to get a cut of the money but you alienate Android users.

  • HusbandoGoddess
    Kristi (@HusbandoGoddess) reported

    @VAMichaelaLaws Well, the issues with Spotify if that you won't get revenue (as far as I know) from it because it's a free service. However, with more and more people using it, you'll get more exposure. iTunes allows you to get a cut of the money but you alienate Android users.

  • farishtazayn
    𝕹 #ICARUSFALLS 🥀🌌 (@farishtazayn) reported

    Guys who are counting down and are purchasing on iTunes. Please add 30 mins to your countdown. I’m not kidding.

  • joshuathiessen0
    gamer status (@joshuathiessen0) reported

    @FineTunedFoto @Pwn20wnd I had many problems with switching from Electra to unc0ver(my brothers did too) we all had to do a full restore with rollectra before it would work 100%. Id say back up your phone (with iCloud or on iTunes) download rollectra from Cydia, restore phone, restore from backup 1/2

  • JadeCheung0
    ♡JADE♡ (@JadeCheung0) reported

    ahey @ALISHAMARIE and @missremiashten you'll probably NEVER see this but recently I've been finding that you're podcast intros just say ramble and skip the music intro and i was wondering if that was just me and my iTunes is broken or idk

  • TheNintenDame
    Caro (@TheNintenDame) reported

    Unforeseen tech issues--we are just going to record locally. Catch Shack tomorrow on iTunes, Google Play, Podbean, iHeartRadio, etc.!

  • offgridrr
    OffGridr (@offgridrr) reported

    @iTunes Put your ******* phone down. Your cerebral cortex is thinning👌🏻

  • kyfinis859
    KY Run Me Back 2x (@kyfinis859) reported

    I really never needed a streaming service... I’ve always brought music... and DL’d all the mixtapes... Y’all be crying about Aaliyah’s music not being on there... I brought the CD’s back in the day... All I had to do was upload them to my iTunes.

  • SaraJetlag
    sara (@SaraJetlag) reported

    @CodyFernn I wasn’t sure if he still sold it! But’s on iTunes and every streaming service and even used copies are going cheaper. These people think “oh he’s FAMOUS famous now time to bank” like sisters it’s not even signed what.

  • RealiMuseum
    iMuseum (@RealiMuseum) reported

    @CorruptByte @rafaelappleseed Error# e8008001 in itunes


    Cleaning up my house listening to my soul Christmas playlist on my iTunes and the temptations silent night came on and i just broke down because i had a flash back in my head spending Christmas with my uncle a few yrs back our whole family laughing and singing i miss him so much

  • hurbles
    🔪 魚竜 🔪 (@hurbles) reported

    I wanna switch the emails on some old stuff like my iTunes, FA and tumblr; issue is I have no idea what the passwords I have for iTunes and FA nor do I have the passwords for the email associated with them :(

  • Weal2e
    Weal or Woe (@Weal2e) reported

    We had some technical problems with the auto Tweets from Podbean today. That's why there's not link for verse 14 on here. 14 *IS* out now. You can find verse 14 at all the usual places #Sticher #Spotify #PodcastAddict #iTunes #ApplePodcast & and ton more we don't even know about.

  • Dalton_Cothron
    Dalton (@Dalton_Cothron) reported

    @Apple attempts at launching a social media service over the last 8 years: 2 Each service life span: ~2yrs #Connect #Ping #RIPInPiece @AppleMusic @iTunes

  • muskyame
    c thug (@muskyame) reported

    Looking back, putting lil b discog in my iTunes library was a ******* terrible idea

  • spoopybones
    Meredith Palmer (@spoopybones) reported

    @trishapaytas If it’s an iPhone 8 or newer u need to press the volume up, then volume down, then press and hold just the power button to force restart :-) hold down for up to 20 seconds and if nothing plug into ur computer and try to restore using iTunes!

  • Lewisisthename
    Lew88 (@Lewisisthename) reported

    @amazonmusic Amazon Music is absolute crap. They will not let you add any of your own songs that you already own to their service. iTunes doesn't force you to pay $8 months to play your own songs, Amazon does. What a joke! #AmazonMusic = CRAP

  • gracemckeon_
    𝐈 ♥︎ 𝐛𝐫𝐞𝐛𝐫𝐞 ࿎࿎࿎ (@gracemckeon_) reported

    The fact that the “baby shark” song is at no. 6 on irish itunes and bts isn’t even in top 100 is why I have trust issues

  • redhairminji
    assy (@redhairminji) reported

    @honeysuckletae RIGHT like I think issue was itunes removing him from the chart because he was being accused of using bots bc hes an asian artist (which is extremely ://) and then dumb ******* scooter liking tweets against kris on arianas account (idk if thats true or not but tweets were liked

  • lilacwire
    🎄Poodles for Christmas🎄 (@lilacwire) reported

    @cellularsmoke Yup. I used a third party app for a long time, but I suffered the same issues because the app had to draw from itunes and just re-skin how I accessed the music, rather than communicating firsthand with the music. RAWR!

  • invig
    Matthew Salmon (@invig) reported

    @marcoarment @ZeroDistraction @atpfm I’m having the same problem, but it’s not just Netflix - it’s also iTunes, and Youtube (in any browser). I don’t even have Logic installed - so it’s not that…

  • cyphergrandes
    Rie (@cyphergrandes) reported

    @ultzys @PopCrave @weareoneEXO yall have problems if you think wanting fair results on itunes is xenophobia

  • yaagirlcat
    𝑐𝑎𝑡𝑎𝑟𝑖𝑛𝑎 (@yaagirlcat) reported from Silves, Distrito de Faro

    @miguelpayne_ Yes i’m gonna listen there, my friend gave me her login with premium but I wanted to keep it on itunes ugh

    __________ (@AKVHUMBU) reported

    Apple Music Connect to Shut Down, Suffering Same Fate as iTunes Ping

  • jefflaity
    Jeff Laity (@jefflaity) reported

    @daviddas @AppleMusic iTunes is such a wreck. They need to start from scratch. The way Apple Music and iTunes don’t work together, the terrible search, the UI, and Siri can’t even search Apple Music! I chose AM because I thought it would be easier, not harder.

  • clipshowcomedy
    Clip Show (@clipshowcomedy) reported

    ME: "All right, time to put on some hot jams, get down to it, and do some hardcore writing." [*opens iTunes, spends 4 hours making a playlist*]

  • mac_daniel_
    Daniel's Mac News (@mac_daniel_) reported

    Apple Music Connect to Shut Down, Suffering Same Fate as iTunes Ping. I Hate Everything.

  • bookofmarbles
    el (@bookofmarbles) reported

    just been made aware that i don't have the glee christmas albums in my itunes, what ******** is my problem

  • FootGod96
    Master Cardosa 1.2K (@FootGod96) reported

    @Andre19753693 And im sure before you send money. A problem comes up and you need an amazon/itunes gift card too fix it. Yeah your a fake😂😂

  • Punx5570
    Fredrick Beondo (@Punx5570) reported

    @REALGoingInRaw @MFSteveHere @JoyOfBearding Wanted to let you know, ITunes has had a 'Download error' when trying to get the Smackdown recap podcast yesterday & the NXT today (not that I listen to it, but needed to see consistency in the problem before mentioning it 😡) 😔

  • ronnieNOTRonald
    Bent-Neck Butch Qween (@ronnieNOTRonald) reported

    LOL, I was laid up with my ex after finishing my bachelor’s degree and I think one of my sisters called me and told me iTunes was SHUT DOWN. I got got access, purchased it along with the videos and it was on repeat all night. 😂

  • fisherhill
    fisherhill (@fisherhill) reported

    GooglePlay customer service is useless and pathetic. ITUNES is so much better. #GooglePlay

  • MeathopWhites
    Paul & Vicky (@MeathopWhites) reported

    @Itz_Mat_Forshaw @phatchantspod @ForgetMNotChild I found it by going to itunes and looking at all songs and scrolling down the chart to no27!!!! Get on it lads

  • FamZoo
    Bill @FamZoo (@FamZoo) reported

    @50ishN I sent you an email just now with some analysis on teh iTunes issue. -Bill

  • 50ishN
    50ishWithAFullNest (@50ishN) reported

    How are users working around the fact that you can't use the cards with Apple/iTune, which is where a large part of our problem is. Right now, I've got their iTunes funded from PayPal, and PayPal funded from their cards.

  • lordyixing
    dani 🌥 (@lordyixing) reported


  • PaulPaulb4
    Paul (@PaulPaulb4) reported

    @hayuhelps for the love of god please cancel my account. Cannot do it through ITunes as I used a secondary email. Cannot request it through your website as I keep getting errors when trying to do it... Hayu is a shambles I want to leave!

  • piffleandwhimsy
    Ben Howell (@piffleandwhimsy) reported

    @journodave Read the iTunes Terms of Service Agreement.

  • xNowImMadx
    Mads🌻 (@xNowImMadx) reported

    @trishapaytas I had this problem before..I would try plugging it into Itunes and see if it can go from there

  • rardk64
    Rarry Christmas (@rardk64) reported

    @forgotthehyphen I mean yeah, iTunes works better on my Mac (I think the search is still bad) but this is really just another issue. It should work well on both.

  • rardk64
    Rarry Christmas (@rardk64) reported

    @forgotthehyphen same here. I guess I'd be down for either. Benefit of a web app is that it'd probably be similar in performance across both platforms, instead of being fine on Mac and garbo on Windows like iTunes is. But honestly, any better desktop solution than iTunes, sign me up.

  • KensterFox
    Kenneth Wilson (@KensterFox) reported

    @Rizzmiggiz @SkinnyMcGhee @3YardsPerCarry @Spotify @YouTube @Stitcher Be fair, a podcast service, let's call it Squelchr, could interrupt my podcasts frequently and randomly with three seconds of a high-pitched, ear-splitting squeal and I would still rate it higher than iTunes.

  • leach_ross
    BitcoinBizzle (@leach_ross) reported

    2/2 Use blockchain tech to buy concert tickets from ITunes , protecting artists and consumers from touts and reselling of counterfeit tickets of inflated prices. What day you @AppleSupport . Real world problems, Blockchain solutions....AppleCoin. #cryptocurrencies #BTC

  • EmsterlyRose95
    Emily Kent (@EmsterlyRose95) reported

    @trishapaytas Try plugging it into a computer to connect to iTunes..and sometimes you have to hold the buttons down for a long time

  • bryandean_
    Bryan (@bryandean_) reported

    @trishapaytas Hold down all three buttons. If not anything, plug into your MacBook on iTunes.

  • chipskylvrk
    Ron Swanson fan acct (@chipskylvrk) reported

    @__marib @mikeayejay Put it in iTunes and it’ll be available in Apple Music if you sign in.

  • SashaBK
    Sasha (@SashaBK) reported

    @g0cketre3n I'm not quite there yet. Scrolling down my iTunes and I'm currently on J.

  • androidiosdata
    Android iOS Data Recovery (@androidiosdata) reported

    11 Top Methods To Fix iTunes Error 4013/4014 After iOS Upgrade

  • Tyler_Huggies
    Hughes,Tyler (@Tyler_Huggies) reported

    I can’t believe I used to pay PER SONG to purchas those MF’s from iTunes. Apple Music should be paying me to use their service. I got bamboozled

  • nicklovebot
    knk is above jen (@nicklovebot) reported

    also there was an error with buying the album from itunes so i just bought them all individually.

  • CakeAlchemist
    Laurel Lavandulla💜⚪💚 (@CakeAlchemist) reported

    @monokhromatics CN doesn't really *do* home video releases. The best option on the table is to buy them on a service like itunes, and that's kind of a shitty 'best' option since your ability to watch them is pretty much at the whim of apple.

  • Adeeb_PawsUp
    Adeeb (@Adeeb_PawsUp) reported

    @ImanBenChaibah help my phone wont back up to my laptop. iPhone can't backup with iTunes because an error occurred while reading from or writing. google search didnt get me any solutions

  • peacepolycarp
    peacepolycarpbeauty (@peacepolycarp) reported

    @iTunes Hi. Please we having issues with making payments with Nigeria cards due to DCC please kindly change billing method from naira to dollar so we can enjoy our iPhones please. #help

  • peacepolycarp
    peacepolycarpbeauty (@peacepolycarp) reported

    @ApplePodcasts @iTunes @Marvel @shameikmoore @philiplord @chrizmillr Hi. Please we having issues with making payments with Nigeria cards due to DCC please kindly change billing method from naira to dollar so we can enjoy our iPhones please. #help

  • Adeeb_PawsUp
    Adeeb (@Adeeb_PawsUp) reported

    iPhone can't backup with iTunes because an error occurred while reading from or writing mac help!

  • SilverBulette
    Steven Thomas (@SilverBulette) reported

    Aaaaand today’s episode (about Michael Cohen (Mikey Coco to those @TrendsLikeThese folks)), the episode repeats at the 8 minute 41 second mark. I’m going to verify that this isn’t just a problem you’re having with the iTunes feed but this is 3 eps in which I’ve heard this happen.

  • MrWoofers666
    SeñorWoofers (@MrWoofers666) reported

    @realCHVSE I was listening to Broken. Then i went to look for your albums that I bought on iTunes and then realized that I can’t listen to them anymore 😪

  • KerrDura_32
    kerrigan dura (@KerrDura_32) reported

    Drinking Class, Drinkin’ problem, when I’ve been drinkin’ all came on on my iTunes in a row. They know

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error