iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/27/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • samaezyy z (@samaezyy) reported

    @xenoveritas “Apple TV” is basically iTunes where y97 go to purchase/rent movies. Apple promotes things on there for those customers. They also have their own service “Apple TV+” which they also promote in the app. That has its own section. Two completely different things

  • VividAlexander VIVID 🏦 ✪  (@VividAlexander) reported

    @ChampagneMac nah you aint lose it brudda, sign in with the same email and password, go to settings and click download missing songs. you cant leave the app. once they downloaded connect your phone to the computer and all your spinrilla library will go to itunes

  • CJWestyn CJ Westyn (@CJWestyn) reported

    @tim_cook 4/ This is over iTunes and the App Store. You are not managing people's retirement. And don't even go down the #privacy path. You officially lost your right to call yourselves the hallmark of privacy in the industry when you decided to scan our photos for CP.

  • AnthonyOksen Anthony Oksen (@AnthonyOksen) reported

    @discord Yo. My discord app, my iTunes Store subscriptions, everything is showing me that I have Nitro. Yet I don’t think I’m getting ANY if the perks. Whenever I try to boost a server it says “discord has crashed unexpectedly” what do I do? Paying money for nothing 😩

  • kimxxhyunjin prima & #AND (@kimxxhyunjin) reported

    @wheeinsunbae we’ve literally broken #1 records on itunes you clown

  • angelialevy You're not being oppressed by having to #WearAMask (@angelialevy) reported

    The sound on my iTunes is scratchy. It's not the speakers/sound on my laptop - it's iTunes. I don't feel like doing a tech-version of Sherlock Holmes to figure-out the problem.

  • htmanning Tom Manning (@htmanning) reported

    .@leolaporte Have to agree with @alexlindsay abt the EU mandating USB-C iPhones. Not govt's biz. What's next? Macs can't have magsafe? iTunes must sell mp3 instead of aac? The solution is to buy another phone if charger is an issue. Climate change excuse is smokescreen.

  • KitCase3 wiredog (@KitCase3) reported

    @robpegoraro Figured out that the weird error where the iPhone wouldn’t play mp3s I’d ripped myself was due to a bad connection with iTunes. Moved the cable to different port and now I can play the album.

  • vqlnerable jana (@vqlnerable) reported

    NO PROMO alternative indie spanish album by an entrepreneur who couldn’t promote it because giveon released his hit album the same day + she doesn’t use social media + itunes was down + interscope doesn’t have money because rare flopped DID THAT

  • david_9932 David B.  (@david_9932) reported

    @AppleSWUpdates I don’t have one (13) but if you go through iTunes, it should update to some version from the apple server or idk.

  • AznburInnit Aznbur  (@AznburInnit) reported

    @CtrliPhones Same. Mine shows up on iTunes but is in DFU mode. When I try to update it, I’ll get an error saying I cant. I cant update it so I guess the device is bricked…

  • aennfizanns bini simpanan ryujin (real) (@aennfizanns) reported

    the whole bbc issue is so ******* sketchy like loona got 100k album sales, a music show win and charted 1st on itunes in 36 countries?? someone gotta be embezzling somewhere bcs it doesnt ******* add up???

  • mentalien Mentalien (@mentalien) reported

    Today I became an expert of what to do with files downloaded from itunes on a PC that turn out to be corrupted. Thought those purchases can’t be saved, but some googling and mental breakdowns solved the problem. 😎

  • samaezyy z (@samaezyy) reported

    @xenoveritas “Apple TV” is basically iTunes where you go to purchase/rent movies. Apple promotes things on there for those customers. They also have their own service “Apple TV+” which they also promote in the app. That has its own section. Two completely different things

  • PhilipSherburne Philip Sherburne (@PhilipSherburne) reported

    Update: Per @eric_cloutier's advice, I downgraded to v5, and now, aside from some initial trouble getting the app to read my Apple Music (née iTunes) playlists, I was able to import all 64 tracks successfully. (In v6, 33 of those were rejected.)

  • ismathers Ian Mathers (@ismathers) reported

    @morayati Never used RealPlayer or WMP, were the problems there like the iTunes one where they'd only **** up your files if you allowed the program to synch them et al? (I had all my music in a different location than iTunes defaults to with zero synching and the bug passed me by)

  • JoeBiden_POTUS_ Joe Biden (@JoeBiden_POTUS_) reported

    @discoveryplus what a horrid state of affair your customer support is, I renewed my old subscription(google play store) which got expired theough iTunes since I changed my phone, and have shared the invoice with the support as well. Yet they have no answer on why I can’t login

  • KriskoDisko Anarcheologist (@KriskoDisko) reported

    @peachofababy Target reprimanded me when I tried having that talk with an elderly woman buying $400 in iTunes gift cards. They're making money off it, so to them it isn't a problem.

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Introducing ya boy, Sensitive Boi, layin' down some bars on his new record, Don't Even Try Bruh. Download it now on iTunes.

  • TwitMory Mory Diaby (@TwitMory) reported

    @verge Wondering why the service isn't available worldwide... iTunes is available but Apple TV+ isn't...

  • ChefBoyArmando 🦅ChefBoyArmando🧸 (@ChefBoyArmando) reported

    iTunes also is terrible

  • Paracelsus Para (@Paracelsus) reported

    the ios camera app is so terrible now, basically unchanged since 2013, with all the options now it feels a lot like late-stage itunes with all the bloat.

  • ainsleycd Ainsley (@ainsleycd) reported

    Foe about a week now apps won’t open. They crash before they load. Now today my App Store doesn’t work nor does my mail app. It opens but nothing loads and it’s not an internet issue because iTunes app works fine

  • historyismydrug Random Biracial Gay Nerd (@historyismydrug) reported

    I realized in 2009 I had a drinking problem when I drunkenly bought The Macarena on iTunes.

  • panda_fourth fourth panda (@panda_fourth) reported

    WHAT IF GET Never Gonna Come Down TO TOP 1 ITUNES TO SHOW THESE MOTHERFCKERS WE DONT FCK AROUND?

  • ivycoversyou Mil signed up for this (@ivycoversyou) reported

    dae with apple music have an issue with skinny dipping? every time i try to stream the song it stops and buffers at the pre chorus :/ it’s literally JUST skinny dipping 😭 i wanna buy it on itunes but i’m worried it’ll still buffer and stop

  • arathenerd Ara ‎✪ (Taylor’s Version) (@arathenerd) reported

    @Schubes17 hi! Look, yesterday I was waiting for the new episode of TNO but it never showed up on my feed, and I don’t know if it’s a me problem or if someone else had the same issues 😔. I use the podcasts app from iTunes.

  • RoundingAgain98 Rounding Again 🦇🔊 (@RoundingAgain98) reported

    @AppleSupport #iOS15 #iPhone13ProMax Face ID for app/iTunes Store purchases isn’t working, I’ve reset and toggled the iTunes & App Store setting multiple times. This phone still requires a passcode to access settings and my Apple ID password to buy anything, Face ID not working.

  • closeyouris loonaisland (2020-2021) (@closeyouris) reported

    the problem isn't orbits not streaming.. wtf are youtube views going to do to the humongous debt that the ceo has acquired?? we've literally bought the albums, the **** merch, peaked #1 itunes multiple times

  • CJWestyn CJ Westyn (@CJWestyn) reported

    @AppleSupport 4/7 This is over iTunes and the App Store. You are not managing people's retirement. And don't even go down the #privacy path. You officially lost your right to call yourselves the hallmark of privacy in the industry when you decided to scan our photos for CP.