iTunes down? Service status and problems
No problems detected
If you are having issues, please submit a report below.
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (46%)
- Buffering (31%)
- Sign in (15%)
- Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Errors | 2 hours ago |
|
|
Errors | 5 days ago |
|
|
Buffering | 12 days ago |
|
|
Errors | 15 days ago |
|
|
Buffering | 17 days ago |
|
|
Buffering | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
-
✤ (@aangfield) reported@NICKIMINAJ has officially broken her tie with @Drake as the rapper with the most #1’s in itunes history
-
Adam Gordon 🌹 📎 (@XXXRadioFan) reported@GoodpodsHQ This is what happened to music, leading to the current situation where only a small number of acts are successful enough to be viable. The problem was that iTunes, social media, etc. shepherded the audience into the top acts, where the money is...(1/4)
-
Do We Have A Problem ⁉️ (@OnikaSavage) reported@nickistreamteam Barbz better start to buy the song and #DoWeHaveAProblem too U guys are very lazy Only good in dragging other fanbase for useless things. Get distracted easily why 😭😭😭. Do we have a problem is meant to come back top Top 15 on iTunes and Apple Music too but No busy playing
-
Thys - 🏳️🌈🌱✊🏿🇺🇦🌳🇺🇦✊🏻🌱🏳️🌈 (@ThysMusic) reported@MGemaakt i buy most my stuff on bandcamp, then itunes, beatport if i can't find it on either. somehow the interface of beatport doesn't appeal (which is funny because bandcamp is pretty trash as well, the search/discovery engine is TERRIBLE)
-
Carolyn Grayson (@carolynnicole) reportedUgh @Life360 makes it impossible to unsubscribe for members who signed up through their website and not the app. It’s a decent service but ONLY sign up through iTunes or you’ll be as frustrated as I am right now.
-
Jørge Piel Morena (@mrpielmorena) reported@stawpfeenin I think the issue is people place so much pressure and expectation singers they want to see succeed. And they think success only means #1 streaming song, tiktok trend, topping iTunes/Billboard charts etc. They don’t like seeing artists experiment on how to express themselves.
-
ayasha (@ayashaxo) reported@wiferyuryu Yea u just gotta make an account on iTunes on a laptop or sum then login on mobile
-
His absolute awesomeness, John Marsden (@Wachkussen) reported@AndiLeeman I went down the itunes road myself, but I suspect it's a significant learning curve with ANY of them. try typing 'how do I <do whatever> on amazon music' into google and fish amongst the results at whim?
-
Akshat Kumar (@akshat_kumar_98) reported@ChristJC2 @BalaurDracule You guys have no idea how HARD I want to watch the Justice is Grey edition. The problem is, the grey edition is available nowhere to watch in my country India 🇮🇳. Only ZSJL is available to watch on YouTube Movies, Google Play Movies, iTunes, Hungama Play, Tata Play & BMS Stream.
-
TIMNA (@TimnaMN) reportedThe bored barbz are the problem. If you were looking for BLICKBLICK on itunes you wouldn't have seen that bs.
-
Herbert (@hvdsomp) reported@timoreilly Annoys the hell out of me too. My entire iTunes/Music library consists of uploaded CDs or downloaded FLACs (converted to aiff, obviously, because apple). Still, I am repeatedly harassed by login prompts.
-
:3 (@fantoroVEVO) reportedlike I can update but only thru itunes and even if I update my ota daemon will still be broken idk why (I mean idrc I like staying on older versions but yea)
-
Nicki Minaj fan (@someone_152) reported.@NICKIMINAJ & Lil Baby’s “Do We Have A Problem?” has now re-entered the Top 200 of US iTunes at #176. *peak: #1*
-
Joe List (@JoeListComedy) reported@graemeRLtobias Spotify took it off. They’re not into paying artists so they took a bunch of people down. iTunes and Apple Music works I believe
-
TwilightTheDragonHybrid (@Twilight19871) reportedHello @AppleSupport, Been having issues with my iPhone Xs. I'm trying to download apps but I get stuck in a loop that says I haven't used my Apple ID in iTunes yet. It asks me to sign in and I do just that, only to be brought back to sign in again. Please fix this.
-
MarajDynasty (@MARAJDYNASTY) reported@RUNITUPHOTTIES In reality that means y’all should’ve had no problem going #1 on iTunes. A self drag.
-
jaja🐰❤ (@strwbrryleekn0w) reported@HYUNJlN19 Bubble App, you can search it on playstore or itunes ig. It's a paid service. You will choose who's idol you will subscribe to, so you will receive whenever they send a message. You can also send them a message.+
-
David Schneider (@EliteBurH) reported@ProfessorApple Quick question, i translated your text and the last sentence says „the filza tool developer warns to downgrade from 15.4 to 15.3.1“ can you tell me why? On reddit i read that, 15.3.1 is still signed, so it shouldn’t be a problem to downgrade via itunes and ipsw? What is correct?
-
Tom Postma (@tommypostma) reported@F1Help @Fabiani_Budmon I had the TV Access version and did the upgrade to Pro but the Restore Purchase does give the same problem and it stays on TV access. This is done via the apple itunes subscription.
-
Grey-Dee! (@DefGrady) reported@Wario64 quick disclaimer, on sale on iTunes (like the store) not apple music (the streaming service)
-
Konpal | 1.3M pre-orders 🔩 (@LittleStar_Stay) reported@straykidsindia @Stray_Kids Yaar what issue does itunes have with me. Mujhe saare tracks khareedne the >:(
-
🖤| jas | 🖤 Lovesick Girls Enthusiast. (@LOVESICKKREAM) reportedIf ‘DWHAP’ can be number five on Australian iTunes then I don’t see the problem with ‘blickblick’ being number One. You are loved here @NICKIMINAJ #BlickBlick
-
Šâûd (@PsycoChester) reportedIk this isn’t your problem @rogerhgold but why is bam bam so low on today’s hits on iTunes when it is selling more than all the other songs above ? And same with Apple Music’s playlist “Today’s hits” like why so low when it id clearly smashing? @Epic_Records.
-
Get Vaxxed (@Herbie555) reported@willsmith I just did this 2 months ago. eBay 5th gen classic solves dumb design issue w/ using thumb drives on integrated factory stereo* iPod works great, iTunes still crap. *Large library + re-scanning drive on every start up meant I spent as much time waiting for music as listening
-
timoreilly (@timoreilly) reportedDoes anyone know when iTunes started requiring an iTunes Store login to open? Thinking about how this is a kind of user lock-in via data enclosure, and I’d love to find documentation on Apple's evolution from a user-controlled system for music to an Apple-controlled one
-
ُ (@chartdataNickiM) reported.@NICKIMINAJ & Lil Baby’s “Do We Have A Problem?” has now re-entered the Top 200 of US iTunes at #176. *peak: #1*
-
Joanne (@joannedig1) reported@WIRED Help! I still have my old Vista PC that holds my iTunes library with over 3,000 songs downloaded and burned; plus my old iPods. I won’t give up for streaming service, but I want to use! I’m not tech-savvy enough to know how to finagle all this onto new devices
-
Golden Barb🐝 (@goldbarbz) reported@sweetaner @PopCrave And still having issue about iTunes cuz u can't afford it made u a p00r clown
-
Ixxy 🏳️🌈 (@bluebird1059) reported@AppleSupport I can't figure out where to go on your website for this problem. Playback of movies/tv shows on iTunes on my computer flashes between black & white/color. It's an HP. Never had an issue until now.
-
z. (@SEEINGONIKA) reportedNot only did Nicki achieve having the most #1’s on iTunes amongst ALL rappers, but she also gave Coi her FIRST #1! 🥺 y’all be so mad Nicki’s not working with artist(s) you want her to work with but it’s taking away from how much Nicki is doing for the new class!