Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(45.45%)
Sign in
(36.36%)
Buffering
(18.18%)

iTunes Outage Map

The most recent outage reports and issues originated from:
Eltville Buffering
San José Iturbide Errors
Paris Errors
Prince George Sign in
Igny Sign in
Barcelona Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • beardontwalk123 Nathan Bear Don't Walk (@beardontwalk123) reported

    @AppleSupport When I used to AirPlay The Peanuts Movie it would play correctly in 4K HDR. Now it only plays in HD. The others movies are fine. If I go into iTunes Movies or use the Apple TV app then it plays in 4K HDR, so it seems to be a problem with AirPlay. Thanks!

  • TINFYPodcast This Is Not For You (@TINFYPodcast) reported

    The issue where the first ~20 episodes not showing in iTunes/et al should be resolved now. It may take some time for podcast apps to update correctly. Please let me know if anyone still has issues accessing them.

  • purposelyflawed purposelyflawed (@purposelyflawed) reported

    @Smug_Legend my problem is that it is hard to 'productively' support the industry. studio ghibli is purchaseable because of disney, but had horrible translation/localization- roughly funimation levels. you can't buy lots of anime stuff on itunes, google play, or amazon. tacky figurines is it.

  • AmberSkyee Amber Nicole (@AmberSkyee) reported

    I figured it out! If you’re using iTunes there’s no problem, if y’all pure using Spotify this is where the problem occurs 🙂

  • hugumis isu ♡ HAGUSAYO INTERACTIONS (@hugumis) reported

    me, fighting down the urge to buy a jp itunes gift card and ticket winter sports hagu on jp

  • liftedsoulxo 🦋💖 (@liftedsoulxo) reported

    I’ve never had so much issue updating iTunes 🙄

  • ShawnKing Shawn King (@ShawnKing) reported

    OMG Went to do a manual backup of my iPhone. “something” happened and iPhone bricked itself. I had just done a separate backup using iMazing. iTunes wanted me to “Check the iPhone software update server” to identify my iPhone. There was a problem. 1/

  • gosiawrites Gosia 🐀 (@gosiawrites) reported

    @thefluentshow I love Stitcher but also listen on SoundCloud and PlayerFM if something isn't available on Stitcher. Sadly, some stuff seems to be only on iTunes (I don't have any Apple devices) or on Spotify (which is blocking me & apparently it's a known issue Spotify doesn't do much about).

  • _aphiz Aphiz (@_aphiz) reported

    Restart your phone. Use a WiFi. If all these doesn’t work. Delete the downloaded update. Re-download the update. If the same issue occurs. Use iTunes via PC or MAC to update it to iOS 13. Kindly backup via iTunes before updating.!!!

  • IZB_twt caprisun🌤//switching accs (@IZB_twt) reported

    @AppleSupport Hello! I was updating my iPhone 8 Plus via iTunes on my laptop to iOS 13 and it showed error 14 the multiple times I've tried. Now it says either update (which isn't working) or restore iPhone but I have no backup at all and will lose all my data. Please respond.

  • mia_maria58 💙mia💙 (@mia_maria58) reported

    @LaurenCimorelli are the words “i wish that i could calm down” or “come down” I’m so confused, because iTunes says “come” but I think it’s “calm”

  • Bohagan81 Brant (@Bohagan81) reported

    @jennaezarik Force a restore via iTunes. Put the phone into recovery/dfu mode while plugged into the computer. If it errors, remember the error code and look it up. If not, the restore should fix issue.

  • SoftBestFeed SoftBestFeed (@SoftBestFeed) reported

    Using iTunes to build nuclear weapons is against their terms of service. #SoftBestFeed #SBF

  • scarletazarath Jack🏳️‍🌈 (@scarletazarath) reported

    @stealthsuittom Hm no you need iTunes go to backup and turn off apps u dont use to free up space I didn’t have any problem updating but u cant be too careful

  • ethan091305 ethan noseworthy (@ethan091305) reported

    @jennaezarik my neighbor had the same problem with her 11 pro max and we just ended up doing it through itunes

  • twuskip1 skip Hovorka (@twuskip1) reported

    I just read about the death of some guy that went down the swing pool to marry his wife and couldn’t grab another breath and get back up !!!! iTunes deala what the hell is going on . We are all worth more than VIRAL COM ON!!!!

  • tonyboloj Tony Bolo (@tonyboloj) reported

    @ClarkHoward The Itunes podcast feed seems to be not working. It's Sat 9/21, and the feed still shows Wed 9/18 as the last podcast. Please fix ASAP

  • max_thinker Max (@max_thinker) reported

    @berniespofforth @LordRobert8 Plug the old one into a pc or Mac and back it up with iTunes then restore the backup to the new phone. The watch may then need to be reset and resynced, as long as the backup and restore works the watch setting etc should all still be there. Shout if you have an issue.

  • Zx4kicksKD KD Challoner (@Zx4kicksKD) reported

    @SonosSupport Can't add iTunes to my songs account. Doesn't show up under add service

  • djneuman DJN (@djneuman) reported

    @MAcustomercare I recently purchased Avengers: Endgame through iTunes using my iPhone. It shows up as purchased on my iTunes app, but not on M.A., but some other Disney titles I purchased recently show up fine. I logged out of M.A. and back in, and that didn’t solve the issue.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    I was still having issues with iTunes on my Windows 10 laptop first recognising my iPhone then “forgetting” it after one sync. Reinstalling Apple’s driver seems to have sorted that out, fingers crossed 🤞

  • alan_jones Alan Jones (@alan_jones) reported

    @Page_888 I updated the iOS on my phone but then had some sync issues with iTunes on my laptop. It'd recognise and sync with it then 'forget' it was connected and I'd have to restart. Not useful when you're trying to copy music over from laptop to phone.

  • kreibrown Kelly Reinke Brown (@kreibrown) reported

    my iTunes shuffle just went from Yes by Fat Joe & Cardi B to Devil Went Down to Georgia and BOTH WENT HARD

  • lifeneedanswer MaYa💜 (@lifeneedanswer) reported

    @bangtanUAE @iTunes @AppleMusic @BTS_twt @bts_bighit @BigHitEnt Oh I just noticed @iTunes @AppleMusic @AppleSupport #appleMusicUae please fix this error BTS’s @BTS_twt “Love Yourself Tear “ and “Love yourself Her” is removed from Apple Music UAe 🙏🙏🙏

  • mrvduygutoprak mrvinwonderland (@mrvduygutoprak) reported

    @LinkedInHelp @Quratulaynn I continue to begin you since 1 week for the money you take from my credit card unfairly!! Please help me and solve my problem!! @LinkedInHelp @AppleSupport @iTunes

  • devilddr Welsh Ultimacia ⚔️😉🥃🎮🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@devilddr) reported

    @DreaCupcake_ I don’t really keep a lot of music in my iTunes on my phone the problem I find it clogs up my phone so I just keep all music on cd

  • futuresunknown A//Schiavino 👤 (@futuresunknown) reported

    @MAcustomercare Because most services, such as iTunes don’t offer up any solution in terms of format upgrade on old movies in your library. Your service is leading in cohesiveness so that’s why I mention it.

  • futuresunknown A//Schiavino 👤 (@futuresunknown) reported

    @MAcustomercare Likewise if you’re all in on iTunes you’re out of luck in that area. I’ve still got some SD movies from early digital. No chance to upgrade unless I buy through another service. If your service didn’t exist, who knows where we’d be!

  • Stanton056 (@Stanton056) reported

    @mrreidperry And you have a link to itunes, don’t complain about him tearing someone down then go and do the same😝

  • normanlambert45 Cardinal Franchesco Sforza - Duke of Florence (@normanlambert45) reported

    Band: U2 Album: Song of innocence Genre: Rock Album released: 2014 Thoughts: Honestly, it’s not that bad. The album is good the problem I had with it was that 1. I wasn’t a U2 fan. 2. I didn’t like that iTunes, excuse me Apple Music without my consent

  • frankiana_pls Enin 🥝 (@frankiana_pls) reported

    can’t renew my hosting bill for my portfolio website. goob job, #BDO! lahat ng naka auto debit at mga in app purchases sa itunes declined kahit may laman. shit service.

  • RyanBrandt Ryan Brandt (@RyanBrandt) reported

    @pounder11 @elidourado @AppleSupport I was able to finish the restore by pressing up, down, and holding power till it rebooted. Then connected it to iTunes. I didn’t have to start over. It just finished the setup.

  • AliceSuchinski Alice (@AliceSuchinski) reported

    @AppleSupport Can’t update, download, or even open my AppStore anymore. I haven’t downloaded the update but all of the sudden I wake up yesterday morning and I can’t even sign in to my iTunes without it going on a continuous sign in loop. AppStore keeps saying cannot connect to AppStore 🙄🙄

  • shirttails_up Evan Larkin (@shirttails_up) reported

    @DeathBruzer @AppleSupport After putting it into recovery mode and resetting through iTunes a second iCloud restore attempt worked with no problems.

  • DeinonychusIX Spiderish (@DeinonychusIX) reported

    @neofox411 I'm enjoying it so far. :3 It's pretty funny, but iTunes keeps ******* me over...I have this issue where the movie will freeze and I have to reopen it before it'll start again. And when I open a movie sometimes it's a black screen unless I have the patience to wait 10 minutes.

  • AScf90 AS (@AScf90) reported

    Spent last night trying to update my phone via iTunes. Some error 14 kept on showing up. Now restoring that piece of waste metal from the last update.

  • Kenty234 Tom Kent (@Kenty234) reported

    @timjumawan @AppleSupport Yes mate, you need to plug your phone in to the laptop and connect to iTunes, then press the volume up button quick, then the volume down button then keep hold of the power button until it goes into recovery mode

  • IAmTwitch IAmTwitch (@IAmTwitch) reported

    iTunes should probably get its’ shit together and stop chucking @hawkdotcom’s music in with a bunch of random artists in the Apple Music service so I can actually stay posted on when that album comes out

  • kai_tianna97 馬鹿犬 (@kai_tianna97) reported

    Ok so I jumped down an ig wormhole and wound up on the page of this girl that went to the same hs as me and saw a video of her singing a song from Waitress and it was so good so I went to listen to both versions on iTunes but neither were as good as hers which sucks bc

  • APPLEH4CKZ H4CKZ Rocks A12 (@APPLEH4CKZ) reported

    This might work but... you need iTunes to fix. And you will LOOSE ALL DATA. iTunes NEEDED FULL Screen Time bypass. Problem: YOU WILL LOOSE DATA (ALL) but the screen time pin will be removed. 1. Make sure to disable Find my iPhone “Find My”. 2. Put device into DFU mode. 3. Restore

  • DylanMcD8 🅳🅈🄻🄰🄽 Pro (@DylanMcD8) reported

    One thing I don’t like about the Genius Bar is that, at least on the Mac, they LOVE to change your carefully-crafted and perfect settings and workflows to fix and issue that isn’t gonna be solved by changing these settings. One time someone deleted ALL of my downloaded iTunes...

  • Whoreship_me Wanda landers (@Whoreship_me) reported

    @iTunes y r u guys Charging me when you assured me that my credit card information would no longer be on itunes.his is how I've spoken to someone thru email/chat over 28 times y does this problem still exist I want my money back now

  • Barnacules Barnacules Nerdgasm 🎥🎬🎙️🎧 (@Barnacules) reported

    @robbiedobbie73 @Apple If you want to put music on the phone I think you’re stuck with iTunes. I just download music through YouTube Red music service to the phone so I can listen offline.

  • robbiedobbie73 Rob (@robbiedobbie73) reported

    @Barnacules @Apple interesting because i can't get my phone to do anything to work unless i-tunes activates it and that means signing into the store. can't copy music to the phone from another computer either without itunes. whose library is different from the main. only 1000$ for broken ipod 😄

  • BuddiesPodcast Buddies Podcast (@BuddiesPodcast) reported

    Calling my shot. You’ve got the next week and a half to trade for Kyler Murray in your #FantasyFootball league. Don’t say I didn’t tell you now. #Buddies #Podcast. New episode coming tomorrow. I’ll break it down for you then. ITunes and Spotify. #Detroit #ChampionshipsOnly

  • bakamaka Melissa 👾 (@bakamaka) reported

    my mom is so nice. she let me keep the $20 for the one year switch online service. i still paid her back the $25 for the itunes card

  • SheaAnnRobinson Shea☀️ (@SheaAnnRobinson) reported

    Conspiracy theory: Lead vocalist of AJR and Jon Bellion are the same person hands down go on iTunes and tell me the difference u can’t

  • Eboni_Graham Eboni Graham (@Eboni_Graham) reported

    Apple is having problems with pushing #iOS13 to all devices, so if you want it now blow the dust off of your iTunes to update

  • SheaAnnRobinson Shea☀️ (@SheaAnnRobinson) reported

    Conspiracy theory: Jack Met of AJR and Jon Bellion are the same person hands down go on iTunes and tell me the difference u can’t

  • KathyGaul Kathy Gaul (@KathyGaul) reported

    @BMXMiKEWREX Put the Mic down, it's electronic, hand over your cell phone, ipad, all of desktop computer, get a bike cause your done riding in cars or buses, cancel your starbucks, Mickey d, hardness of whatever. Grow your own food, oh and shut off tv, iTunes etc..👍

  • orienwu Orien Wu (@orienwu) reported

    iTunes backups are encrypted and restore essentially the exact state of your phone. iCloud restores are actually downloading things on the fly and will make you re-login to most of your apps, re-enter the security code of every credit card in your wallet, and crash constantly.

  • Jeffmadorephoto picture dude (@Jeffmadorephoto) reported

    @AppleSupport having issues with two phones. iCloud, iTunes and phone to phone not working for either upgrade

  • Jeffmadorephoto picture dude (@Jeffmadorephoto) reported

    @crd55 @AppleSupport Having the same issue. iTunes isn’t working either or the phone to phone

  • yosyJess yosyjess (@yosyJess) reported

    @CrownNormani @chartdata @Normani Not in the top 50 of any stream service, 105 in iTunes USA, flopped on billboard hot 100

  • frankjonen Frank Jonen (@frankjonen) reported

    @amazonmusic Which means for 13€ a month @amazonmusic goes from the worst quality streaming service to a quality level somewhere near to what iTunes offers for 9€ a month.

  • TheMoviePunk TheMoviePunk™ (@TheMoviePunk) reported

    There is nothing worse then @SIRIUSXM they can not take a hint! We don’t want your service we have iTunes Streaming and it gives us everything we want! Bad people, pushy, don’t stop calling or sending junk mail.

  • JMHardinBoston JM Hardin 😺🏳️‍🌈 (@JMHardinBoston) reported

    @shaynaseymour @mariastephanos @WCVB @Chronicle5 I guess I need to try to hunt it down on other podcast sources. Not everyone uses iTunes, let alone any iThing.

  • kicch_ kicch❄️ (@kicch_) reported

    I'm deleting lots of songs from itunes, because apparently if you go over a certain number the program acts up... And in fact lately it was giving me lots of problem...

  • themutineerfilm The Mutineer (@themutineerfilm) reported

    In light of this issue with Distribber, we’ve had them remove The Mutineer from Amazon & iTunes. Currently working on getting it back up. (Still available on DVD/Blu-Ray on Amazon though!)

  • awb58 Adam Watson Brown (@awb58) reported

    @odtorson @AllieRenison @Barclays A family member’s forgotten iTunes password is taking 3 weeks to reset. I’d pay for a faster service if replacing a bank PIN. There should be a choice, free and slow or fast and pay. Currently, producerism prevails.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error