Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(50.00%)
Buffering
(25.00%)
Sign in
(25.00%)

iTunes Outage Map

The most recent outage reports and issues originated from:
Perth Errors
Las Vegas Errors
Mexico City Buffering
Hamburg Sign in
Algiers Errors
Wrocław Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • uiminwar1 Harv Modaf (@uiminwar1) reported

    @STXEnt You guys are idiots for using itunes only for digital copies since it's a dying program. Also no way to get any customer service.

  • RPCol Rpu4 (@RPCol) reported

    @86KamyKru @starwars @themandalorian @disneyplus @Apple @iTunes @Disney It leaves more money in my pocket and more time to read books so all is fun. But the funny thing is that the nation view on this problem has made digital piracy a national sport. But it is just another sport I despise.

  • Nick_Chao Nick Chao (@Nick_Chao) reported

    I’ve had so many issues with audio files breaking and random error messages on files that should have been synced via iCloud. “This song could not be played” “The media may be damaged”. Gotta say this never happened like 5 or 10 years ago with iTunes..

  • gngzack Zack (@gngzack) reported

    @imcooliguess4 There must be something wring with your iTunes then you should contact support. No one has had this issue. Remember when you bought her music you own the copy they can’t take it from you even if they want to. I’m sure this has nothing to do with Scooter.

  • HeySophxx Soph (@HeySophxx) reported

    Lately I am going off Apple products even more. There is two things I use. iPod and iTunes. They are so difficult. Every time I try and use them it throws up an error. Not once have I had a error with windows this year!!

  • one_prettymommy Miss M (@one_prettymommy) reported

    The iTunes chart is lame some of you have terrible taste in music 😏

  • KazLF 👑 (@KazLF) reported

    I had to factory reset my phone to see if that helps with my phantom touch issues and iTunes telling me that it gon take 11 hours to restore my phone. Send help.

  • thomasfuchs Thomas Fuchs 💾🕹🌵 (@thomasfuchs) reported

    Yesterday morning, the macOS Music app just failed. It wouldn’t sign in or sync with Apple Music or the Cloud Music Library anymore. The solution, manually delete the “iTunes” and “Music” folders in my home folder and sync everything from scratch. 😒

  • DJSoCray_Crazy Seaux Cray (@DJSoCray_Crazy) reported from New Orleans, Louisiana

    @TobeNwigweFans Look, no movie. Real raps in my iTunes no *** Lowkey, Fat fine, but she pose goofy Highkey flow raw, but it's no sushi Boy I'm on wipe me down like the old Boosie Yuh, shoulders, chest, pants, shoes

  • MichaelHiles HilesFiles misses 90s rap 🥃 (@MichaelHiles) reported

    So many VC investors hold themselves out to be software investors, but immediately start yammering about app store style distribution models. Current software investing is broken, poisoned by iTunes and Google Play Store consumer models. /2

  • ksrsk92_ Kabilan Shan (@ksrsk92_) reported

    @Nick16121 @Nantapa92431706 @checkra1n Exactly the same problem occurred to me.!! But then I used "reset all settings" option and rejailbroken again. If the problem still exists, backup your phone with iTunes and erase all data completely and try it.

  • James56876703 James Lawrence Longcock (@James56876703) reported

    A YouTube video, provided it doesn't get demonetised However, on itunes and spotify, a normal cpm is closer to $25, not $5 and it cant get demonetised, it will just get taken down completely if its deemed unsuitable. So to help the boys the most, PLEASE sub on itunes/spotify

  • DinoD7 Dino Zambas (@DinoD7) reported

    @sabidoxi @TimothyPBaxter Set device into DFU if you get any errors and make sure you have the latest iTunes installed.

  • KaanKaragozgil Ali Kaan (@KaanKaragozgil) reported

    @AppleSupport Hello I have a issue that I can’t listen or buy explicit music in Apple Music or iTunes I chat with Apple support They can’t fix it they transfer me to support in my country I can’t reach phone number also I make a call request but they don’t call me either

  • sabidoxi Nuno Semedo (@sabidoxi) reported

    @DinoD7 @TimothyPBaxter Doesn’t work in iTunes too it says error.

  • array_of_light John Perry (@array_of_light) reported

    @SonosSupport confirmation number is: 337571368 Synology DiskStation DS212j. I have used Sonos with this drive for many years with no problems until recently. Drive is running and itunes shows the library.

  • gthomasippoippo G Thomas (@gthomasippoippo) reported

    (First world problems)... iOS13+MacOS Catalina+sync via ‘Finder’ (used to be iTunes) => Huge pile of steaming shit 💩 It just doesn’t work! don’t want to use iCloud photos I have various jpgs exported from master RAWs imported into Photos... just want usb sync! @AppleSupport

  • BanaBanana10 bana (@BanaBanana10) reported

    @mazenIX i don’t rlly work with paypal , but i had an itunes problem that did the same and all i did was change the country from the app or settings i can’t remember ,, dk if it will work with paypal tho ! good luck :2

  • Jdogg1022 Jdogg1022(TheHouseofGaming) (@Jdogg1022) reported

    @apple your iphones, your itunes platform, and your service ******* SUCKS. and anyone stupid enough to buy the overpriced garbage is the same as you are. TRASH

  • Lyonal_meow Chonk Badonk (@Lyonal_meow) reported

    Looking through my old itunes music. 18 year old me had terrible taste in music.

  • sandalkuina grand rein or the servers are gonna get it ✨🌧 (@sandalkuina) reported

    i put on itunes and i had to turn the volume down bc that audio mixing....

  • DinoMan1611 Nate Beck, the Dinosaur Man (@DinoMan1611) reported

    Scammers who DM you here are all the same. Their profile has a pretty picture but no tweets, they speak in very terrible grammar and broken English, and after all the pleasant introductions, it always come down to asling you to send them money, an Amazon gift card or iTunes lol

  • 1nkyd1nky ❄️インコミング❄️ (@1nkyd1nky) reported

    im gonna do a rant on the minecraft marketplace because of this issue that happened. i used my leftover iTunes credits to get some minecoins and i got a 2 worlds and a skin pack. i went and reset minecraft on my switch and the purchases weren't there. (1/2)

  • thehomiejazz let’s not move on from your meat (@thehomiejazz) reported

    iTunes was shut down

  • AnubisRad RadAnubis (@AnubisRad) reported

    @Apple 2 months November & December 2019, of not receiving receipts for purchases. This causes & issue when some purchases are on Apple Credit Card & others iTunes Pass (iTunes Gift Card).

  • nscottg Nick aka Sharpie Stabsworth (@nscottg) reported

    @gamebits it pains me. I bought them on iTunes awhile back, and then put them on my plex server. Whenever I need some Tron goodness, I go to them, or Legacy. Mandy Moore and Elijah Wood you could probably get back voicewise, and Bruce B as well. Really miss that series.

  • xix_sun ken (@xix_sun) reported

    think i will painstakingly transfer over my photos and music with icloud photos and itunes respectively and not restore from back up... sucks but that way i won’t run into the same issues again with not knowing my restrictions/backup passwords

  • GameToonKyle Kyle DeSantis (@GameToonKyle) reported

    Really, this show needs to be legally released on like some streaming service or on iTunes or something. If so, I just hope they won’t tamper it with DVNR.

  • seeby Seeby (@seeby) reported

    @JCE_PC That’s weird. I’ve got the same problem. Lost 500 albums from my iTunes Match catalogue

  • rj_thomson Rebecca Thomson (@rj_thomson) reported

    @JCE_PC Ah I had to do this. check you region settings. Under setting click your profile name > iTunes&app store > Apple ID > view ID (you may need to sign in) > Country / Region. Choose NZ . Save .

  • ImpressDeath ImpressDeath (@ImpressDeath) reported

    @killthegrief MacBooks have issues running proprietary software that conflicts with its own built-in proprietary software, key shortcuts are stupid, iTunes is awful, doesn’t support a large number of third party programs or runs jank versions of them, not powerful for gaming.

  • swoozydolphin wabi sabi (@swoozydolphin) reported

    apple killed itunes and the new music app just as terrible

  • VioleBlanche ɥɐɹoqǝp🍉 (@VioleBlanche) reported

    @AppleSupport Hi, I've been having major problems with itunes since yesterday, at first it said i didn't have the rights to play i song i paid for it, and when i tried to download again an album, the singles i previous bought completely disappeared from my account

  • MootlyObviate Mootly Obviate (@MootlyObviate) reported

    Apparently even Apple Support is not Catalina compliant. It doesn’t have an option to file feedback on bugs for the Apple Music app, just for iTunes and the Apple Music service. In other news, I like the number of times it throws up notification messages of “message”.

  • LaynaAyre Hello Kitty everywhere 🔞 (@LaynaAyre) reported

    I thought my iTunes was broken. It showed that it was playing, but with no sound! I was afraid I'd have to reinstall it and it would be a pain in the ass. I decided to do that classic fixes-everything move, turning it off and then on. It turned out I had the volume turned down.

  • film_girl Christina Warren (@film_girl) reported

    @WhatTheBit @mjasay The trick here is your service has to be exceptional. iCloud is not, but iMessage is. It probably won’t happen but it’s something that just like iTunes for Windows allowed the iPod to dominate the world, could create a new era halo effect.

  • bbeyvibes BEYSVIBES (@bbeyvibes) reported

    @CleopatraLament @Beyonce Just imagine her releasing Grown woman and Bow Down on itunes, Spotify Apple Music etc we would even get it to #1 on iTunes

  • TsukiyoYuu 🎁The Melancholy of Yuu🎄 (@TsukiyoYuu) reported

    You're welcome, and hey 2 for 1 now I am even happier I gave you this gift Merry Christmas man Only problem is I paid $15 rather than $10 on you cuz there is no damn $10 iTunes cards for some reason But even if I am now short money for Lycoris, I am happy I made you happy😊

  • theugliestking Demy ⵄ (@theugliestking) reported

    Completely forgot I have a KR iTunes acc..... but uhm, whats my login...

  • StarCoreOne02 David Morgan (@StarCoreOne02) reported

    @AppleSupport I solved the problem by uninstalling the Microsoft store iCloud app & reinstalled iCloud from Apple directly. Do not get rid of the iCloud & iTunes programs when the problem does arise. I have Windows 10.

  • James_Librarian James Wilcox (@James_Librarian) reported

    @TheGIGGAS It's remarkably terrible! I guess I'll be switching back to Google Music at work since they won't let me have iTunes on my work PC (understandably)

  • MusicMan91192 Benjamin Smith (@MusicMan91192) reported from Stowe, Pennsylvania

    @Apple needs to bring back iTunes. This new music program is terrible. Phones never show up when you want to add music to them.

  • DeuceTex Kevin in Alberta (@DeuceTex) reported

    @torontomike Hebsy and GGStW gave errors refreshing, TM showed new episodes (from yesterday) but wouldn't let me download them. Maybe iTunes problem, but only your podcasts erred.

  • LastingLunaa Lunaa³⁶⁵ 🎁 (@LastingLunaa) reported

    Loona anti’s need to sit down for real though. They say things like this and we always end up breaking records and charting on iTunes while they stay silent. When will they learn 😭

  • LastingLunaa Lunaa³⁶⁵ 🎁 (@LastingLunaa) reported

    Loona anti’s need to sit down for real though. They say things like this and we always end up breaking records and charting in iTunes while they stay silent. When will they learn 😭

  • Nai_Orbit ΝΔΙ / LOONΔ³⁶⁵ / ORBIT🔸 (@Nai_Orbit) reported

    @alexstanloona Hoenslty I wish Mnet and all those damn companies how bank robbed and they get iTunes or another streaming service instead

  • emp4all empathy4all (@emp4all) reported

    @sheltondesigner FYI - I'm having trouble downloading your "Is Religious Indoctrination a Form of Child Abuse" podcast in iTunes. (Could just be my system having issues.)

  • quersyam нιsнαм нαм∂αη (@quersyam) reported

    @zhantafa @mdluqmnurhakim Press and hold down the volume down button on your iPhone 7. Plug your iPhone 7 into your Mac or Windows PC and make sure iTunes is running. Release the volume down button when you see the Connect to iTunes screen.

  • stealsmokedfish Vincent (@stealsmokedfish) reported

    I'm on the phone wit the CEO of ITunes he's telling me Call of the Wintermoon only been on iTunes for 1hour and u selling like crazy my staff is telling me the servers is about shut down I gave them the ok to add the most powerful servers to handle this

  • philip_brigham Philip Brigham (@philip_brigham) reported

    @iTunes Can you help me please. I’m having no luck in playing the movie Rocketman I recently bought on my Apple TV box. It runs for 48 sec and then says An error has occurred loading this content. Any ideas please.

  • AliZondi F.R.E.E.👑 (@AliZondi) reported

    @T_Carmen22 We bow down to her majesty the Queen 👏👏👏👏 She literally own iTunes since August no wonder it's already double platinum.

  • haseujI ً ³⁶⁵ (@haseujI) reported

    if i see anyone say "oh it's itunes.. intl charting doesnt matter" it's gonna go down

  • KlTTYERl mimi³⁶⁵ (@KlTTYERl) reported

    @seulgismojito oh so thats why i cant find it 😭😭😭 my itunes is broken

  • deconstructedhq jay_blueprint (@deconstructedhq) reported

    @tealdubs I always wrote down the tracklist in the lyrics tab of the iTunes meta data. Clutch to say the least.

  • AustinY198948 Austin Edward Young (@AustinY198948) reported

    @ElcomSoft Funny cause I had no problems jailbreaking iOS 13.3 with checkra1n 0.9.6.. phone connects to computer and iTunes with no issue

  • yenatopia buy³⁶⁵ (@yenatopia) reported

    tl was ugly with hyunjin akgaes dragging other members down but now, Loona - #1 on USA iTunes 🥰

  • whenidontsleep 💜🔮 ³⁶⁵ (@whenidontsleep) reported

    @Han110102 @orbitggu @Jeff__Benjamin @loonatheworld @iTunes @ygofficialblink No problem!! The person praised it wrongly!! Blackpink fighting!

  • chuuhyunss 🍓 ³⁶⁵ (@chuuhyunss) reported

    so idk what’s goin on but itunes is not working for me so dm me with ur paypal it’s the only thing i can do rn :/ #365WithLOONA

  • l0ngganisa Whorbunny (@l0ngganisa) reported

    @CREOLEYAMS2 i immediately opened itunes and saw these gorgeous self-titled banners. auto-buy, ofc. soooo crazy bc iirc she dropped bow down around mar or apr, and i thought she would release an album after a month. she didn't, and i was convinced we wouldn't be getting any album that year.

  • davey Davey (@davey) reported

    @qowicome I’ve been having issues with it, too. I bought it on iTunes but I can’t seem to play it recently.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error