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iTunes down? Service status and problems

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 42% Errors (42%)
  • 33% Buffering (33%)
  • 17% Sign in (17%)
  • 8% Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Wolverhampton Errors 3 days ago
Dillon Buffering 10 days ago
Kansas City Errors 13 days ago
Cardiff Buffering 15 days ago
Hannover Buffering 17 days ago
New Bedford Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • rubbemarque
    ruben (@rubbemarque) reported

    @ASHtonHardy_ @iTunes @AppleTV Maybe it is a error🤔

  • belcalizz
    𝐛𝐞𝐥𝐜𝐚𝐥𝐢𝐳𝐳 | UP OUT NOW #UPANDSTUCK (@belcalizz) reported

    @ChampagneMahmi_ @BardiUpdatess @iamcardib cardi is already number 1 on itunes canada. calm down 😭😭

  • haroldtommo928
    Melissa (@haroldtommo928) reported

    @goldenhales @halosIove Nobody is trying to get louis to pass harry, we are trying to support louis. Why don't you like Louis's music? Do you have an issue past bitterness? Have you actually heard his songs? He also isn't a flop he's #1 on iTunes.

  • Will0826
    Will (@Will0826) reported

    My iTunes shuffle right now got me wanting to buss down a whole brick smh lol

  • KenHatesSoftwar
    Ken Hates Software (@KenHatesSoftwar) reported

    I haven't been a fan of #iTunes in years, since it got big and overly complex, but one thing it got right: it was a unique name, and therefore googleable. Try searching for an issue with Apple Music — no, not the service, no, not the iOS app…

  • ffinewhatever
    jack (@ffinewhatever) reported

    @Dmitridubz @Skrillex I’m down bad and the only cure is Minecraft Theme (Dmitri Future Tearout Edit) in my iTunes library

  • TheWagnerian
    The Wagnerian (@TheWagnerian) reported

    Comparing a certain lossless service with @AppleMusic and apple does well, but by the gods, not only is iTunes horrendous but so too are both of their web players - standard and beta. For goodness sake sort, it out @Apple

  • Seema81075090
    Seema (@Seema81075090) reported

    @Apple customers beware of purchasing through iTunes as aApple charges you as well as the company whose service U purchased.I’ve paid double for 3 months but apple refused to give me a refund for the 3rd month bc it’s over 60days! Why have they been taking my money to start with!

  • _seada_
    sEعDa وزيربترول تويتر⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (@_seada_) reported

    how to solve error 400 in iTunes update urgently, i cant back up my phone

  • tyhwer
    G. González (@tyhwer) reported

    @plexamp I switched from iTunes and love it, but I really hope the "various artists" issue gets looked at eventually. Keep up the good work!

  • EvanandShane
    Evan and Shane (@EvanandShane) reported

    @WorldOfWonder wtf is the deal, why aren’t the drag race episodes up ON TIME on iTunes when people PAY YOU for the pass? Weeks ina row now where untucked is available but the real show isn’t. This isn’t @apple. This is YOU. Wtf is your problem?

  • Goldenforce772
    Goldenforce772, Paragon of Time and Space (@Goldenforce772) reported

    @Supergirl_NYC You're the second person to ask that. Problem, you can't. The only thing you can get is the music, which is on Itunes.

  • _skolia_
    Skolia (@_skolia_) reported

    @plinyharris @AmazonHelp I'm glad someone is doing this publicly - Warner will need to make the changes. I've bugged both HBOmax and Amazon so far. I suspect the iTunes remasters have the same problems.

  • mumbles3k
    Mike Schindler (@mumbles3k) reported

    @TrekGeekBill The iTunes version of the director’s cut is HD, but it’s the same transfer as the DVD, so the aspect ratio is opened up to 2.00:1. Then again, the Blu-Ray transfer is pretty terrible too. Personally, I always go with the DC.

  • aagw
    Adrian Stoner (@aagw) reported

    **** anyone else having issues with @AppleMusic /@iTunes adding music to their library?

  • Amos2036
    Ben Batty (@Amos2036) reported

    @DisneyPlusUK I have a subscription via iTunes and have signed my sky box in to the app but can’t sign in on anything else as it says my email address is not recognised any support would be appreciated

  • EvanandShane
    Evan and Shane (@EvanandShane) reported

    @WorldOfWonder episode is supposed to be up by 3 am on iTunes. Wtf is the issue with you guys actually putting it out? Do you not care at all about the people who pay for it specifically? Just money hungry *****?

  • georgiegrace6
    Give it up for One Addition (@georgiegrace6) reported

    Louis is down to 23 on the iTunes Charts in the UK come people lets get him back to 1 where he belongs

  • Juliacartales
    Julia Loves the Meat Tank (@Juliacartales) reported

    My old version of itunes wouldn't let me use the store and this new version of itunes won't let me connect my ipod. Causing myself a bunch of trouble because certain artists refuse to get a damn bandcamp page.

  • HayleysDaniel
    sibuna emily (@HayleysDaniel) reported

    And in today’s @AppleSupport help me issue I keep getting an “the iTunes Store is unable to process purchases at this time.” Error and all I’m trying to do is download an app I already purchased

  • EnnBeCee
    Cee (@EnnBeCee) reported from Chelmsford, England

    @MaxTundra @Daphne_Celeste @ROMBrighton I think it’s just an iTunes/Mac problem, it’s just odd!

  • TPWKHSL0T
    nina ♡︎s gaby & elisa 🤍 (@TPWKHSL0T) reported

    I got 99 problems and Defenceless #1 on iTunes solved all of them

  • ASHtonHardy_
    smASH (@ASHtonHardy_) reported

    @rubbemarque @iTunes @AppleTV It’s available on all digital retails I discovered so must be a huge error if so

  • kookiebysai
    kookie ⁷ | ia 📚 (@kookiebysai) reported

    Indian army’s what apps do u all use to listen to BTS? I am in india rn and Spotify or iTunes are not working

  • MadonnaMegan
    meg🌻 (@MadonnaMegan) reported

    Anybody else having issues with iTunes

  • WALLSOFEGO
    ⁹¹Y⁷|| Hobiuary☀️ || DEFENCELESS #1 WW ITUNES (@WALLSOFEGO) reported

    You wanna stream and buy nil and hbw and get it to itunes top 10? Do it. No one is stopping you. Just stop saying that "omg nil/hbw/fl/lp1 deserve the same energy as walls" under tweets about walls. coz it's not our problem it's not on top 10. It's your lack of energy.

  • ITSMEDICKHEAD
    Gustavo (@ITSMEDICKHEAD) reported

    @PositiveLad Sometimes a simple sync with iTunes/Finder can fix the problem with "Other" taking out too much space (don't worry, your backup will remain on iCloud, not in the computer). Restoring iOS is of course super effective but only if you have the time for that kind of thing.

  • heyangeIlou
    el‎ ☁️ is proud of louis ! (@heyangeIlou) reported

    it’s moved down to 25 in itunes UK chart, please keep buying on itunes! SUPPORT DEFENCELESS

  • rydoge21
    rydoge21 (@rydoge21) reported

    @Fact Battery? It’s like 5 hours, that works. Updates? Not a problem. Bluetooth? Works fine. iTunes? Yeah that’s fair. iTunes sucks. Expensive? Yes.

  • an813person
    Jao BaiDhun (@an813person) reported

    @FlippinAntonio @IAMTOMMACDONALD Had that problem too. Download iTunes Store you’ll see it there