iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/18/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • RcRegalstarfire Cheryl Marshall (@RcRegalstarfire) reported

    @VotingBlueInTX I sure can so first off make sure you know what your password is if you don't know create a new one. Then on your home screen push the Twitter icon and move it to uninstall then go to the iTunes and reinstall it then login again

  • thedreampersona ✜Mai⁷✜ (@thedreampersona) reported

    @douceiris Some solo stans are buying and streaming songs that specifically were made by certain members. That's why, for ex. Lgo was number 3 on iTunes sales. However the looping problem is also affecting the songs

  • Kokokrans7 Kokokrans (@Kokokrans7) reported

    @moon_star_7777 @charts_k @BTS_twt All tracks is down tbh😭 its not just about selling in us itunes, in all streaming website. And im sooo afraid too

  • 704Esco Stone cold🌍 (@704Esco) reported

    BRING ALL WAYNE MIXTAPES TO ITUNES I BET HE GO DOWN AS BEST RAPPER ALIVE FASHO @LilTunechi @versusbattleru

  • that_IcyBwoy Doja’s Kitty ❄️ (@that_IcyBwoy) reported

    They’re saying shorty album doing the electric slide down iTunes

  • euphoria_spring Euphoria Spring⁷ (@euphoria_spring) reported

    It’s only natural that a song will go down the iTunes Chart. There are only so many accounts. Buy LGO on iTunes if you have an account. Otherwise try to purchase on AMZN and the US Store.

  • jheykheeeyyy ✨ Ⓔ︎Ⓗ︎Ⓜ︎Ⓩ︎ ♡︎ ᴍʏ ᴛɪᴍᴇ ♡︎ ✨ (@jheykheeeyyy) reported

    Now most of you were complaining after B&G and Stay made it to #1 on US itunes and LGO falls down.. If I'm remembering it right. Y'all choose B&G from the start, if Stay made it first y'all be like a volcanic eruption now

  • 21centurybts ᴮᴱSky⁷ (bio 🔗) (@21centurybts) reported

    @bangtanoptimist Been trying to say the same. Buying Bside is NOT the problem, they contribute to Album sales. NOT buying LGO is the problem. Plus on Itunes we can buy only once per account.

  • Peacelife_BTS PIKU⁷cats💕 (@Peacelife_BTS) reported

    Its a bitter truth that some "armys" didn't streamed mv coz jk directed it. And now the itunes problem. Like hello, WHO ARE YOU KIDDING, IN THE BROAD DAYLIGHT, YOU GUYS FKING SHOW THAT YOU DONT CARE ABOUT BTS AS A WHOLE, AND ONLY CARE ABOUT YOUR "BIAS" oh miss me the bullshit.

  • maya_twt ᴮᴱmaya⁷ ⟭⟬ (@maya_twt) reported

    Why is dynamite climbing the iTunes chart? She needs to calm the f down... the AMAs only gonna egg her on 😭

  • AntaraMahanty ᴮᴱyoonki₇BTS_BE✜ (@AntaraMahanty) reported

    It's too late in my country now so I need to sleep. please US ARMYS don't let LGO slip down anymore. I hope I see LGO on #1 on iTunes when I wake up tomorrow. ARMYS! FIGHTING!!

  • CentScotBTSArmy Tartan ARMYs🏴󠁧󠁢󠁳󠁣󠁴󠁿⁷ (@CentScotBTSArmy) reported

    Hello. We see some issues that have been raised lately and feel that we should make a statement, despite it likely being a re-hash of what you already know. Regarding the iTunes situation: Our point still stands that we must purchase the title track first and then +

  • mochisblog 𝘺𝘭𝘦𝘷𝘦⁷ ᴮᴱ 🍓 (@mochisblog) reported

    @TaeraCarmi life goes on is at #3 on itunes, the song went down on the chart :(

  • KIML0VES ᴮᴱshey⁷ㅣBE out on NOV 20 (@KIML0VES) reported

    @BeySweatTears I know? But if you would’ve gone down the thread you’d know about our iTunes records too? I’ll be mad at them if to want to lmao? They could easily fund some LGO purchases too but they don’tbevause getting a no 1 is just a dck measuring contest to them

  • fIytomyg STREAM LGO (@fIytomyg) reported

    @daechvita that does make sense only problem is that i don’t have an apple music subscription at all because i use spotify premium so is buying on itunes acceptable? because it’s the most i can do rn

  • dinodemilio Dino DeMilio (@dinodemilio) reported

    @Tony_Fuller You are right. U2’s Songs of Innocence: A terrible album that was used to torture enemy combatants at CIA black sites and forced upon 500 million iTunes accounts.

  • purple_stan11 ᴮᴱKatie⁷ DYNAMITEᴺᵒ¹ (@purple_stan11) reported

    What ******** is happening to US Itunes????? Give LGO the BAK it deserves before positioning the other unit songs. LGO SHOULD BE THE PRIORITY. We never have a problem like this before.. what the hell happened???

  • Hopeworld_m mish⁷ (@Hopeworld_m) reported

    @lovelyfilterjm I think if you never bought the song on iTunes, then when you stream on Apple Music, your streams will all count! The problem is when people forget to delete when they buy and none of their subsequent streams count 😥

  • TaeBearChan Taes🥰Mixtape KTH1🤩 Coming soon😉🥰😘🤩 (@TaeBearChan) reported

    @Ina04997876 @BTSChartDailyx @BTS_twt Wow Lil 7 being sad over B&G getting 1 But when stay did in Amazon US and itunes No one said anything Do you have problem with B&G even being OT7 song jusy bcz it's Tae involved in it

  • black2wan disease_bridge.mp3⁷ (@black2wan) reported

    @prodJaaayKaaay yeah a lot of people seem to have trouble with that idk what tf they're doing tbh we shouldn't trust these fanbases as seen by the state of us itunes right now

  • cosmoskth ◡̈ noémi (@cosmoskth) reported

    someone help me fix my itunes 😭 it’s just not working anymore

  • dimplesyoonmin ᴮᴱ m⁷ (@dimplesyoonmin) reported

    Why they are letting LGO fall down to 3 places on US iTunes 😭😭😭

  • VantaeLovbot Shikha I Woozi Birth🍚 (@VantaeLovbot) reported

    @sooyaasonly They have problem with bandh reaching#1 at itunes and telling to focus on lgo,like how hard is it to accept that maybe locals do like the song?? saying it's solo stans sabotaging the cb is such a pathetic excuse

  • kingdomsmarties Kingdom Smarts (@kingdomsmarties) reported

    @profhotjo That’s not iTunes, that’s a problem with our feed. We’re working on it

  • Bayern6UCL Goretzka2020/2021 (@Bayern6UCL) reported

    @BEBESTBTSALBUM I have no problem, everyone does what they want. if I have to be honest I'm sorry it came down on Itunes. I don't like the song, but is the title track and the song need to be supported.

  • VantaeLovbot Shikha I Woozi Birth🍚 (@VantaeLovbot) reported

    Not at some so called armys having problem with blue and grey reaching #1 at itunes. Y'all hate taehyung so much and aren't even subtle about it anymore

  • 4evabuIIetproof Rainn⁷ (@4evabuIIetproof) reported

    @megantheeksj it collects data from digital sales retailers and digital streaming service providers so I'm guessing data from services like Spotify and iTunes

  • boilrfan angiekiefer (@boilrfan) reported

    @AppleSupport Hi, My husband just got a new computer and was setting up his iphone 8plus with itunes and it wiped out all of his contacts and calendar in his Outlook. He used to be able to sync his phone with his Outlook with no issues. Now it's a mess. Can you help PLEASE? PM📤

  • Anggita_Widuri Anggita Widuri (@Anggita_Widuri) reported

    @BTSGlobalStats @BTS_twt On iTunes chart scroll down until we find Music Videos section and then buy LGO if you want to The sales from them counted for charts too, right?

  • Indiemin1 꽃 Indiemin (@Indiemin1) reported

    @jimisolos Another song in the album just went #1 on iTunes and you don't see them calling out their stans. Idk what's their problem with PJMs.