iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (46%)
• Buffering (31%)
• Sign in (15%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Errors	3 days ago
Wolverhampton	Errors	8 days ago
Dillon	Buffering	15 days ago
Kansas City	Errors	18 days ago
Cardiff	Buffering	19 days ago
Hannover	Buffering	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Bauer (@jonmbauer) reported 4 seconds ago

  @xxcaseyjones See now this is another problem. There are so many options like this and it's hard to know which to go with. (A friend said he hasn't paid for iTunes/movies/etc for years)

• 
  Justin J. Rebbert (@JJR512) reported 6 seconds ago

  @MelBrooks @20thcentury Why is “History of the World, Part I” not available on any streaming service that I can find, or available to buy in iTunes, Amazon Prime, etc?

• 
  that one guy (@chrismonster16) reported 30 seconds ago

  @SamGuichelaar @ARX8x ITunes for windows is just terrible all around. I don’t even like to use it to play music from my gaming rig, it’s that terrible

• 
  Poe Dameron (@Kynes99) reported 54 seconds ago

  @boyter I know there is the subscription service. But I was pretty sure iTunes will play MP3s or other music files you already have.

• 
  Ryan (@rj__james) reported 4 minutes ago

  @AppleTV @Apple @iTunes is it too much to ask for my movies & shows not to buffer every 5 min & then require an app restart?? I pay y’all good money for them & my internet speeds are good, so what gives? I don’t have these problems with other streaming services 👀

• 
  J2K (@JulianGriffit16) reported 4 minutes ago

  @Robin_JTodd @wheeleyd05 @SkyUK When a nice 4K copy is available to buy or rent on iTunes I will gladly pay for it. Just not a fan of companies like Sky playing the monopoly..and I get it as Sky is in trouble losing customers due to streaming like Netflix but unless ur really into football it’s very expensive

• 
  Darwin (@DarwinsSwagger) reported 7 minutes ago

  *me, trying to download an app on my new work #iPhone* AppStore:Sign in to authorize transaction. AppStore: This apple ID has not yet been used in the iTunes store. Tap review to sign in and review your account information. Rinse and repeat.

• 
  Tina - Malec Lightwood-Bane #SaveShadowhunters (@Malecs_Heart) reported 9 minutes ago

  @spot5 I signed up for a free trial with AppleTV, then downloaded iTunes onto my PC, signed into that with my AppleTV login / password, had to reverify, because I was making a purchase, but then...... TA-DA!! #effort

• 
  AASHRIK JHAWAR (@aashrikjhawer) reported 9 minutes ago

  @TheOfficialSBI @AppleSupport @Apple Still no resolution is being made to the problem of mine which has stopped all transaction on iTunes.

• 
  Irving (@irjO) reported 13 minutes ago

  @ZONEofTECH Tell the truth, Did you break iTunes? it downloaded the wrong song? Is the song downloaded damaged? Lol just asking after all the issues you had with apple products.

• 
  mizuki tech tips (@deptxs) reported 16 minutes ago

  @KammyStarira I can help you with your pc problem please just buy 10 $100 itunes gift cards that's the only payment we accept and don't think about it too much thank you

• 
  EG (@EG_infosec) reported 17 minutes ago

  iTunes Match overall feels like an afterthought compared to Apple Music. I think the service would actually be pretty damn good if Apple gave a ****.

• 
  ً (@EASILYRUEL) reported 17 minutes ago

  IM IN TROUBLE BUY SWEAT ON ITUNES

• 
  🪄 (@onlynickiprint) reported 19 minutes ago

  @YouDaBaddess pls they really think they have impact😭 yikes sold 20k off of iTunes alone meanwhile Down only sold 34k with vinyls, cds, and a $0.99 cent discount 💀

• 
  schmosby (@jensooshoe) reported 20 minutes ago

  guys i can’t find -R- on iTunes?? how am i gonna buy it?? ig there’s a problem on mine idk

• 
  🇯🇵Kuruma🇺🇸 (@Zabazanzuu) reported 24 minutes ago

  the new iTunes is very terrible. Basically they don't let you drag and drop music into phones from a computer, unless you sync them and have the phone delete all of its downloaded music.

• 
  Glen (@glen_george) reported 28 minutes ago

  @9to5mac @filipeesposito Spotify ignoring Apple and the importance of how the iTunes store changed the industry. Yet claims Apple is too big to ignore in its lawsuits. @Spotify please stop shoving podcasts down my throat. Really don’t care to listen to a playlist of podcasts.

• 
  gurl (@SarahsCarrr) reported 30 minutes ago

  My life really started to go down hill when iTunes stopped doing their weekly free song

• 
  Cat Russell (@Cat_Russell_) reported 32 minutes ago

  @mercurialblonde Allowing resale of digital things u no longer want. Say you could resell music from your itunes library when you grow out of it and the artist got a cut. Or there is a large issue with the validation of art pieces not being forgeries. Attaching an nft to it can work as a ledger

• 
  -R-ei Scor D ✨ Jeongmihyo Vlive when? (@Urspringbear) reported 32 minutes ago

  I had trouble finding her on iTunes by myself and ended up having to use the link YGE gave us this isn’t good at all seriously

• 
  John Price (@JPrice02) reported 34 minutes ago

  @RadioDana Can you login to your account via iTunes and update the information there? If you do it should then allow you to setup the phone using the new info.

• 
  destiny (@destinyselmg) reported 35 minutes ago

  revelacion is out in some countries on spotify but apparently not on itunes ?? why is there always technical issues with every release 😭

• 
  Samson (@blindscribe) reported 37 minutes ago

  @Mikel_Jollett How is this different than pre-iTunes? What % did artists make when the Beatles were prime? To me, it’s more about big “C” Capitalism and the issues endemic to the model: until the model changes, artists, craftspeople, etc. will always end up on the bottom.

• 
  Our Last Night (@OLNband) reported 40 minutes ago

  Our newest cover of ‘willow’ is currently down on @YouTube . We are working on the issue now. In the meantime..... go listen on Spotify / iTunes / Apple Music etc... !!!

• 
  Mixes 'n' Tapes (@mixesntapes) reported 41 minutes ago

  Premiering one of the true OGs, Hipster Hopster, layin' down some bars on his new EP, Hella Hungry. Download it now on iTunes.

• 
  Abdelmalek Bensetti (@malekbensetti) reported 43 minutes ago

  Every time I use an #Apple service on my Windows laptop I feel like they are punishing all the #Windows users out there for not using their devices by offering some outdated softwares like iTunes and online workarounds that simply don’t work. What do you think?

• 
  allhustlenohands (@stevezieskidoo) reported 43 minutes ago

  @ShuvamRizal @Steven_Hyden As long as we can all are that rap skits are all terrible and every single one hurts the listenability of the album and all were promptly deleted from everyone's itunes collection

• 
  Saad Tafakji (@Tafakji11) reported 47 minutes ago

  @AppleSupport Hello..I'm a permanent customer at Apple and I am facing a problem..When I update the device, I can no longer use the device even when linked to iTunes(no service) .. Please help as soon as possible, as I cannot access the data on the device..

• 
  Tara Subramaniam (@tarasubramaniam) reported 49 minutes ago

  @improbablerika I would like to submit for reference the CD @sjzoellick gave me before I left for France but it's no longer in my iTunes library so I will just petition for more Bastille, Passenger and the Postal Service

• 
  VsVsSoundtracks (@VsVsSoundtracks) reported 54 minutes ago

  @music_akuma @CiyoCarter Idky Demonstration was taken down by iTunes.