iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/31/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • NoodleShaman ShamanNoodle (@NoodleShaman) reported

    I haven’t purchased a song on iTunes since circa 2013 and I bought Montero since it’s getting taken down everywhere 🥲

  • duke_canuck 99.98% Duke Canuck 🍁 (@duke_canuck) reported

    Hate iTunes so much. Needed new HD. Plug in iPhone. Try to add ONE new playlist. Wouldn't allow. Asks me to change iPhone to new one or some silliness. Umm same one! ERASES entire library. 20K songs. 50 playlists. 😡 Now friggin errors everywhere. 1st world problems I know.

  • GirlOfYharnam J 🌌 (@GirlOfYharnam) reported

    @iTunes you're really getting on my nerves this year. First a month with login problems and now this? I pre-ordered the album, got an e-mail that I can download it, enter the app and I have to buy the album? What's going on?

  • minspeaches 𝕕𝕠𝕞𝕖𝕤𝕥𝕚𝕔🏳️‍🌈𝕞𝕒𝕣𝕜𝕛𝕚𝕟 (@minspeaches) reported

    @iTunes try and take my lil nax x away from me again and i will rain hellfire down on you 😡🤬

  • icomputervision icomputervision (@icomputervision) reported

    1:57 AM 4/14/2021 I'm defining my project and it is new for me but not all is new. I have spent over 7 years trying to comprehend United States Moore's Law forced Modernization, SXS errors (itunes), and the IE paradox.

  • BrendanDarr Brendan Darr (@BrendanDarr) reported

    @TysonR80 Corporate is working on it. Not sure what the problem is since they are up on iTunes.

  • Mr_Bart_MAND Bart123099 (@Mr_Bart_MAND) reported

    @DisneyPlusHelp I am subscribed through iTunes, but I haven’t been able to acces disney+ on any other playforms because it says “it seems like you’re not subscribed”. Thought time would solve this problem, but I have this problem for about 3 months now.

  • bushrak2006 Bushra Khan (@bushrak2006) reported

    @Apple @AppleIndia2 there are number of unrecognised charges on my CC statement in the name of Apple iTunes. When chatted w/ CS representative, he couldn’t help but assured a call back within 5-10mins that never happened! ****** up customer service! #fraud

  • Fiannabear Paul Flores 🌈 (@Fiannabear) reported

    . @AppleTV has got to be the worst customer service interface I have ever come across. You literally cannot cancel without owning an Apple device or installing iTunes.

  • sipersso Simon Persson (@sipersso) reported

    iOS developers: Anyone else having problems with uploading builds to iTunes Connect right now? @FastlaneTools says everything is ok, but there is no trace of the build in iTunes Connect :/

  • pop__911 bryan™ (@pop__911) reported

    @poshdelrey honestly. esp if it was the chorus from the itunes fest???? collapse. covid? gone skin? clear problems? where

  • ddlevermore_ #DWTDTAOSO🦋 OUT NOW. (@ddlevermore_) reported

    NOOO WE WONT LET THIS DOWN!!! BUY #DWTDTAOSO ON ITUNES INTERNATIONAL FANS

  • giivellii 🪐 (@giivellii) reported

    @yoncebuteraa i don’t think it’s on any service :( i bought it on itunes but i’m pretty sure u can find it online somewhere. i’ll look for it cause u neeeeed to see it it’s so good

  • enamic5 Stefan Kraft (@enamic5) reported

    @BUNCHofSTEVE I know. I haven’t bought CDs in years. And I used to get loads. I don’t even buy iTunes anymore. So the problem is at some point, when I don’t want to or cannot keep paying for AppleMusic, all my music from the last few years will be gone. Stupid really.

  • nyaijima 🌸Ravelin♡ (@nyaijima) reported

    @PatchworkCalico i honestly haven't used itunes in over 2 years at this point but i can't recall an issue like that....... but it always had a lot of weird things so maybe. idk LOL

  • dihydrone glory (@dihydrone) reported

    i cant get my damn phone to update. it always shuts down right when itunes is ready for update

  • feelingonNYtime “JILLIANNN” 🦋 // NASHVILLE L💘VER SECRET SESSIONS (@feelingonNYtime) reported

    so my fearless taylor’s version cd is broken😣😐I tried it in the car a couple days ago but my car is old & the CD player was rusty so I think it broke it then but I just tried inserting it in an actual CD player & then on iTunes & it only shows 13 songs & in the car it wouldn’t

  • mgmnmkr EMs 🐞 (@mgmnmkr) reported

    Trying to update my iphone via itunes but keep getting that 'Error 400' message. Anybody knows how to resolve this ?

  • Tokyobratcammi Camille (@Tokyobratcammi) reported

    @mrkittydm Which non-itunes download service would you recommend buying the discography on?

  • cjacobs2123 Chris Jacobs (@cjacobs2123) reported

    @EclecticHd iPhone will always win these just because they’re more popular. I think it just boils down to if your still tied into the Apple infrastructure or not with other devices, iTunes, etc. If not, Samsung makes killer phones.

  • An_Anime_Girl Yeehaw (@An_Anime_Girl) reported

    @Blun_Zee Reminds me when I went down the rabbit hole of trying to get a HXH 2011 track for a meme. Amazon wouldn’t let me have it, iTunes wouldn’t let me have it, screw whatever copyright prevents this, man. If they don’t want me to pirate, why won’t they let me buy it <.>

  • MohyGhh ⟭⟬Mohy_ghh⟭⟬ ᴮᴱ⁷ ‏‎‎ᴴᴼᴾᴱ (@MohyGhh) reported

    @TonightsEclipse @monsieur_BTS @TriptiSaraswat4 No charts, no itunes, no apple music, no streaming service...they decide popularity only based on their school experiences....

  • wnabbz Lee (@wnabbz) reported from Nairobi, Nairobi

    @984inthemorning @davina_leonard @FareedKhimani issues with streaming via iTunes... intermittent?

  • TheEdgeOfJudas Electric Gaga ⚯͛ (@TheEdgeOfJudas) reported

    ARTPOP is now #1 on iTunes in 21 countries Noooo it’s going down! #BuyARTPOPoniTunes

  • LoganBullard5 Logan Bullard ➐ (@LoganBullard5) reported

    @Travis8686 @McteeJesse iTunes also took down the song

  • Gogettr07Cheryl CHERYL (@Gogettr07Cheryl) reported

    When they want to take music out of everything then life will go down the toilet LYRIC until then buy a whole album or a track on ITUNES

  • PatchworkCalico 🐈 Tish 🐈 (@PatchworkCalico) reported

    I know itunes is like out of style now or w/e but has anyone ever had this issue? where you try to add songs to the library but it just won't add them?

  • wyooon2 WYOON (@wyooon2) reported

    I like the way Itunes just decides when i go to sync my phone and try to put new songs on, It's just not going to bother no matter how long I try. Then maybe tomorrow. maybe next week, it'll load them. NOT! WHY must I continue to have these issues.

  • mgmnmkr EMs 🐞 (@mgmnmkr) reported

    Trying to update my iphone via itunes but keep getting that 'Error 400' message. Anybody knows how to solve this ?

  • vante_fm they're gay karen⁷ᴳ (@vante_fm) reported

    @sevenamores @SandalwoodLove kth_uk lmao promoted getting b&g higher on the itunes chart. general issue with fans not really knowing the specifics of how to chart in europe too bc everyone knows the us rules and don't check as much😭 lots of ppl in the uk are more casual fans-