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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (36%)
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Buffering (27%)
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Sign in (27%)
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Playback Issues (9%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Good if it ghost! 👻🏀
(@LLCoolA60) reported
@AngelStrange54 It wants me to login to see it. No Faceplant acct. (my old acct and computer got hacked yrs ago and still held for ransom: 300.00 in iTunes!?!🤬 Bastard! Facebook was of NO help. Zuck can suck it.)
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Dominic Carter
(@DominicCarterLA) reported
A "date created" column in iTunes (Apple Music Player) would solve so many problems. We can never fresh start w/ our library files because importing 133,000 tracks end up saying they all were added the same day. @AppleSupport
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TenguSnake
(@TenguSnake) reported
There used to be a clause in iTunes' terms of service that said you're not allowed to use iTunes to build missiles or nuclear weapons.
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Pia Toscano
(@PiaToscano) reported
@benjaminjon92 Yes! Unfortunately we are having a technical issue with @iTunes and @AppleMusic that have been trying to get resolved over the past few days. My team is working hard to get it sorted asap. So disappointed
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Víctor 🌌 🕰🌙
(@Vistor92) reported
@MeritxellC13 Hahaha itunes is like a store where you buy digital songs and apple music is a streaming service like spotify, you pay a subscription and listen all you want, I used to think it was the same thing too haha
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👑 von likes junkan
(@oyasumiimi) reported
@kokoronansensu Trust me i’m working on it hfjshd i think i’m like 7 away from getting the first rank for kaiden. I truly cannot go down without farming as much as i can for these crystals Yeah it’s about 20 bucks and half the time i have money in my itunes account leftover anyway 🤷
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Hector De Jesus
(@DefaultUserOne) reported
@thedarkhours I hate commercials so I buy the entire season on iTunes. No commercials and no need for a live TV service. I do the same with Rick and Morty.
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Madders
(@Madders_YT) reported
You know how you buy music on iTunes? Well, what if Apple make a music label and connect it to iTunes. You can buy the rights to **use** specific songs in online media without coming across copyright issues. To do this you connect your iTunes account to your YT/Twitch/IG 🤔🤔🤔
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Kyle Baker
(@reallykylebaker) reported
@215Pownz @icecube @iTunes It’s not Apple (or Google Play, or whatever). It’s whoever owns the digital rights no longer making them available or the streaming service not reaching an agreement to carry the intellectual property.
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Maverique Ghoti 🫰
(@_andeborg_) reported
trying to see if masaharu fukuyama's song zero is available on itunes (I want and need it!), but as soon as I click on his name to get to his page, itunes tells me I can't do ****. is itunes down? does itunes just hate me?
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Graymane Shadow
(@GraymaneShadow) reported
So far things have gone well, but the first major snag definitely appeared - the supporting App Store/iTunes Music Store infrastructure is definitely…rotted out. Far as I can tell I can’t load any books with the Books app, can’t redownload music or apps. Maybe it’s a cert issue.
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Gavin Courtney
(@Gavceltic67) reported
@EnzoMaguire Sorry, iTunes charts.....apologies for my error
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markpricetri
(@markpricetri) reported
@GoZwift did you solve the issue of renewed memberships bought through iTunes not registering on the app? I’ve seen related problems from 2 years ago, and I’ve just encountered it again. How do I fix this as I’ve now lost 2 days where I couldn’t train after paying.
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Apta
(@AptaMusic) reported
@odubhda Haha. No, that's not me. An error in the iTunes auto-find algorithm it looks like.
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Naa Momo 🤍🇬🇭
(@Naa_momo_laryea) reported
@1nickiminajfan_ @NICKIMINAJ Barbz imagine taking super freaky girl back to number 1 on iTunes?? Or we go up?? Or even do we have a problem??
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REMA STATS🦇
(@RemaStats) reported
.@heisrema & @selenagomez’ “Calm Down” re-enters iTunes Top 100, US 🇺🇸.
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Mike Lowrey
(@BigDickDaddy68) reported
@icecube @iTunes @TIDAL doesn’t have those issues
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Graymane Shadow
(@GraymaneShadow) reported
Some mixed success grabbing a few things. The stores are definitely having issues recognizing some old purchases - books especially. The good news is that I’ve got old hardware around with legacy app-supporting iTunes installed, so I may be able to sideload stuff.
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Grey
(@thedarkhours) reported
@Lake_MoRR1s I know!! What is that service even for!? 1st season is on there but not the new one? You can't even purchase the season on iTunes or anything
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👑T E E K A Y👑
(@_TeeKayOhh) reported
@major_pain88 @ItsJonesii__Bby The problem is SFG is literally sitting at the top of RAP charts. It is listed on iTunes Spotify and Tidal as a RAP song. How do y’all not see the issue?!?
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did school for good and evil get released today?
(@didsge) reported
@putrihatmi spotify, presumably on itunes/apple music/google play etc. if you don’t have a subscription service and can’t buy it, it’s also on youtube i believe :)
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Robert W Cheatle
(@Rcheatle2011) reported
@TailosiveTech can u please help me!! My iPhone 14 pro max stoped working and iv done everything but cell service error says update needed so wiped phone with iTunes and now says update needed to update phone help help help please!!!!!
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Ein Idiot mit Einem Schwanz
(@chromosombandit) reported
@Staralul @NameWasntTaken_ @dinosaurs1969 Apple Music has been on pc, you just download iTunes and sign in
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Scott Swain
(@ScottSw26971587) reported
@moises_ai I can no longer access iTunes purchases. Song downloaded and purchased. Library is shared. Was not a problem a month ago. Ios16? I am subscriber.
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John Osborn
(@JT_Osborn) reported
@WilliamsonNFL downloading your podcast on iTunes takes several attempts not sure why don't have that problem with any others.
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Jo M 😷
(@neurojojo) reported
Sad to me how Apple silently and totally shut down iTunes U last year, leaving the public without a central place to find thousands of pre-recorded audio/video lectures. MIT's OpenCourseWare still exists..(1/6)
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Dominic Carter
(@DominicCarterLA) reported
I'm trying to solve a major problem that slowed my iTunes (Apple Music player) to a crawl. I tried creating a new library w/ same music files (133K) & no playlists. Works like it should. But I lose "Date Added" which is major. Need help @AppleSupport Y don't we have date created?
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Louie Mantia, Jr.
(@Mantia) reported
Which has the side effect of… not being able to upload to the iTunes Match service. So I can’t get it onto my phone. Enter Doppler, by @edwellbrook. It’s a terrific macOS app with a convenient iOS counterpart. Both support all the fun file formats like this and FLAC too.
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AGF*: audıo ρoé†ﻉ$š
(@poemproducer) reported
@aayyluu I have a language problem, my spanish is **** and I bought on itunes and they only have swedish and finnish subtitles... so 30% is missing... sure I like it
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Out of Guri's System 🎃
(@28fearlessdean) reported
@sapphicforlwt @LouiesOfIndia Ni yr, my laptop is not working and i have one from work, uspr i cant install the itunes