iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	2 days ago
Dillon	Buffering	9 days ago
Kansas City	Errors	12 days ago
Cardiff	Buffering	13 days ago
Hannover	Buffering	16 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LT (@dvlos56) reported 2 minutes ago

  Happy to say @AppleMusic has Atmos working (and working well) on AppleTV 4K on tvOS. If the change was server side that means it should be a minor for all Apple Music apps (iTunes W10 etc.) to enjoy this right?

• 
  Ryan O'Brien (@ryanobrien) reported 5 minutes ago

  @BillHuntBits As much as I want to support physical media, the low price on iTunes plus my own financial issues are making that real tempting. :(

• 
  Skillshare (@skillshare) reported 7 minutes ago

  @MoreFilms04 You will still need a valid debit or credit card in order to sign up through iTunes. But if you're having any trouble creating account, feel free to send us a DM with your email address and our support team can help!

• 
  lucas⸆⸉ | manifesting 1989 TV era (@taylor_gm_peace) reported 7 minutes ago

  @wearetaylortots nono don’t! apple music is the streaming service! don’t buy them on itunes! i’m not sure if itunes has dolby atmos

• 
  Vlatko (@teleporter_one) reported 9 minutes ago

  @Independent the thing about iTunes sign in via my fingeršrint was that i was downloading an app and i always use fingerprint to approve and while i thought that i was approving an app download i caught that it was asking me to sign in into iTunes and when i realized it it was to late

• 
  Paul (@pfranzen) reported 9 minutes ago

  @DreNader I dunno, they seem to be very good at punching down. Against the "new-tech-big-dawgs" they seem to always come up short. iTunes is down to 18% market share, Safari?, Maps?, TV?, News? Calendar? Notes? Mail? Losing iPhone market share would be an absolute disaster.

• 
  Amanda 👩🏼‍🎓 (@amandalovestay) reported 9 minutes ago

  @FalseRod Apple music and Itunes are different. Itunes is a free account. You download songs you want to buy. Apple music is a streaming service that works just like spotify. You pay a monthly fee and have unlimited access to songs to add to playlists. They are both just owned by Apple.

• 
  erik (@Threerik) reported 10 minutes ago

  @samsung_fanboy_ @famouslyan0nym @Veritas2021 ah yeah if you have no other iDevices then rip. no clue why apple limits it like that, its dumb there is another way though, if you sign in to an old version of iTunes on windows and "purchase" apps from there, and then continue the process. can't remember exactly, google it :)

• 
  adam “pure west” schoαles. (@adamschoales) reported 15 minutes ago

  @AppleMusic @jdalrymple I’m still paying for iTunes Match (because I’m honestly not sure if I need to or not) and maybe that’s part of the problem? But regardless, it’d be great if someone from @applemusic could help me out here. Because I have encountered so many albums like this.

• 
  Andrew Waite (@Infosanity) reported 15 minutes ago

  Anyone else drive @Sonos via @iTunes stream to AirPlay? Performance seems to have taken a nose-dive after last few updates, regularly unable to connect to speaker, and stuttering audio. Anyone experience the same? Or local issue to me?

• 
  Dprum (@dprum2) reported 19 minutes ago

  @JesseKellyDC Jewish Producer Chris better have the show uploaded to iTunes in time for my morning commute. No room for error on the big stage

• 
  Lexi ✨yae waiting room✨ (@lyriiinae) reported 23 minutes ago

  @HanasakuShijin Can download iTunes on any computer no problem!

• 
  Barbie Defender (@BarbieDefender1) reported 26 minutes ago

  Please skip buying on iTunes and stream on apple music. Buy on other platforms like Amazon and google. When u mass buy on iTunes our hopes to remain stable on apple music will go down the drain. When u buy the song and don't delete the download it's pointless.

• 
  victoria :) (@lovethatjimin) reported 27 minutes ago

  @fourbuu you can buy albums on itunes but apple music is a separate monthly subscription service

• 
  David Ruddock (with 5G by Pfizer) (@RDRv3) reported 32 minutes ago

  I installed the iPad OS 15 beta and lol I soft bricked my iPad. can't restore it without a Mac (I already tried iTunes restore, and yes the libi mobile library). just gives me error. going to the genius bar. lmao

• 
  Miso (@ItsHeyMiso) reported 34 minutes ago

  12:40am, been trying to update my iPad for the past 2 hours and it continues to error out when I try to update iPad side saying I don't have a network connection, and iTunes side for a different error. Thought they fixed the issue last time I went in Q.Q

• 
  Kirk Gauthier (@parkas4kids) reported 36 minutes ago

  @fuzzdoomrip Been having anxiety over just how much music I have crammed into my iTunes library since Google Play Music shut down last year, and I have been re-uploading stuff to YouTube Music. I’m listening to my YTM albums in chronological order because I have problems…. 😑

• 
  ᴮᴱ방탄💜H.J⁷🥞 (@HJ7134340) reported 38 minutes ago

  @Janeeistar @ARMY52Hz @CHART52Hz No problem I want to help too .. just one green signal and there won't be anyone else bothering in k charts lolol but for now it's spotify yt itunes am

• 
  Shayla Francesca (@SH_France_JK) reported 39 minutes ago

  ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING DOWN

• 
  Shayla Francesca (@SH_France_JK) reported 40 minutes ago

  ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING down 👇

• 
  Young Woman Always Broke⁷ - 0.01% (Mel) (@MelBoomBos) reported 40 minutes ago

  @prodsiuga_zyy @taeswife_REAL @userbfIy Oh ok. If you use iTunes on a computer, you can use that same login info to sign into Apple Music. iTunes is connected to Apple Music.

• 
  SRI: KYG1 IS COMING🤰 (@yugmyeonhoe) reported 41 minutes ago

  Kyg1 is not just a cb its HIS solo career Yugyeom will get a profile on wiki, his own Spotify and iTunes profile. Even after producing junk amount of got7 songs he doesn’t even got bare minimum like everyone gets. We tried to update on wiki IT ALWAYS TAKEN DOWN YK HOW THAT FEELS

• 
  (((Dylan Forest))) 🛠🌃🍕 (@DylanSForest) reported 44 minutes ago

  @AsurionCares That wasn’t the issue. I was being told that I needed to submit proof of purchase for a damaged device, which I don’t have because it was a gift, and they told me to screenshot the device in iTunes as proof. I don’t know how I’m supposed to do that when iTunes no longer exists.

• 
  David Ruddock (with 5G by Pfizer) (@RDRv3) reported 45 minutes ago

  the libi mobile library is no longer compiled for Windows, and iTunes restore gives me an error (even with a direct link to a locally downloaded IPSW). windows just rekt my multiplatform lifestyle.

• 
  Shayla Francesca (@SH_France_JK) reported 47 minutes ago

  @TylerJFrye @BTSonShazam @krbe ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING DOWN

• 
  Michelle Spence (@MicSpence) reported 55 minutes ago

  All my stuff is up to date, anyone having issues syncing devices in iTunes on their Mac? #appleusers

• 
  Khalid “Eternal” Al-Afaleq-Nigh (@Eternal0Star) reported 56 minutes ago

  @straycunt If you're a weirdo like me who still has a PC full of MP3s (legal and otherwise) I'd recommend switching to CopyTrans. Free version is meh, but less bad than iTunes. Doesn't fix the iPod's actual problems but at least you don't gotta struggle with iTunes.

• 
  Lily! (Neurario) (@Splatsune) reported 57 minutes ago

  I will say, I have been using Syncthing extensively to sync my music library, playlists and all, directly with my phone. It's nice. Because it's on a Linux server though, while I have network access to it, it's notably harder or more annoying to sync with, say, iTunes.

• 
  Dan LaBuda (@danlabuda) reported 58 minutes ago

  @Apple any chance of doing a iTunes Match service for our purchased tracks for an upgrade to lossless?

• 
  Chad Meisenheimer (@ChadMeise) reported 59 minutes ago

  A film aggregator is a third party service that can help you get your movie, short, or series distributed on platforms including Google Play, Sony PlayStation Network, Amazon, and iTunes. On these platforms, customers can then purchase your content.