iTunes status: streaming issues and outage reports
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Full Outage Map
iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
- Errors (72%)
- Playback Issues (13%)
- Buffering (9%)
- Sign in (6%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Errors | 8 hours ago |
 Manchester
|
Errors | 9 days ago |
|
Vancouver
|
Errors | 20 days ago |
|
Canton
|
Errors | 29 days ago |
|
Chesterfield County
|
Sign in | 1 month ago |
|
Pottsville
|
Playback Issues | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Meng Meng (she/her) (@mengiemeng) reported@InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.
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Urvashi (@urvashi_brar) reportedAbsolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds
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Mariah Carey iTunes Chart (@MariahCharted) reported@iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!
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yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reportedwaking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭
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🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reportedidk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3
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grace (@ravioli_lvr) reportedwhen I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod
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CHUNSWÆ🎀 (@KENNBARRB) reportedWhy are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?
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Sol 💜 A wild flower 🌷 Run, beautiful, run (@JamAnna77) reported@myyoutae Not necessarily. A lot depends on how much of the gp use a streaming service, and how consistent they are. In this case, it's even different: iTunes chart is impacted by sales, something that Spotify doesn't do
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SHANGHAI-NGAI🎀 (@ngaiii_) reported@QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties
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of Cherrie (@ofcherrie) reported@hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library
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AJ on The Go! (@AjjjiAjii) reported@alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?
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hannakin skywalker (@HannahBALLIN) reportedi had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone
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Nancy (mask wearing true believer) (@NancedOff) reportedDown to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?
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ヘボ｜S-尾田 (@HEBOCHANS) reportedJTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)
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dani 击̸ XØ (@daniimustdie) reported@bulletsforlunch its disabled cause i havent used it in like 6 years.... i was tryna restore it on itunes but i keep getting errors
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Vonakalani Mdaka (@vonakalani) reportedAnthony Hamilton’s Broken man is not on itunes🚮
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💫marimo💫 (@marimo_tea123) reported@HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.
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DIAN.CHEN😽 (@DIANCHE63331426) reportedQuestion: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!
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PrincessDianaRemix SOTY ᴺᴹ☆ﾒ𝟶🦄 (@ProudOfYouNicki) reportedMath aint mathing...... Alone 2M+ streams hours ago so possibly 2.25M-2.5M Globally so probably around 1.25M-1.5M from US now with barely any playlisting & it went down another spot on iTunes and iTunes is originally where we get Nicki doing numbers solo & collabs 😞
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MEJ ⁷ (@mej7516) reported@BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.
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Starving Artist (@blerghhh) reported@MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.
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DWAI (@dwaidontwait) reportedmoney within the music industry has literally reduced the worth of music to atoms. it was records/cds - 10-20 bucks... apple came up w/ itunes, singles went down to .99 cent (not even a dollar), but now with streaming its like 0.003%? which is crazy insane
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madrigal (@madriga23955939) reportedI'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.
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Shizuka Watanabe (@ShiWatana) reportedFirst, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:
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CF Stan (@nets64579) reported@luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.
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E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reportedThe point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?
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ankhayra (@ankhayra) reportedDear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox
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Eden (@caprios_jay) reportedHow to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase
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Alex Nguyen (@alexcooldev) reported@AjjjiAjii not problem i use itunes of my country it still work well
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𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported@WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.