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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Problems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Errors | ||
| Errors | ||
| Errors | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Good King Wez’ceslas 🤴🏻🎄
(@ShamWez) reported
@richie_rich77 If in doubt send Apple a message via iTunes, say there’s a problem with your purchase
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Gavin Cutshall
(@justgavinhere) reported
from
San Diego, California
@CBSAllAccess ... sign-in is broken. Help. Cannot restore iTunes purchase.
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louie martin
(@louiemartin12) reported
@AfterShokzUK I have iTunes subscription and none of the tunes will down load to my headphones, please let me know what to do before they go in the bin!!! So frustrating !
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J-Dan (The Man) 🐺
(@jdanistheman) reported
Unfortunately due to an error on my part, I can't upload this song to @AppleMusic and @iTunes due to restrictions that are specific to Apple
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louie martin
(@louiemartin12) reported
@lonelybrand Any headphones I can use for. Swimming that can down load from iTunes subscription?
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Ash on Comics | #1984WasAWarningNotAHandbook
(@Ash1138) reported
@ScienceJesus I was considering iTunes as the service. The reason to get the AppleTV hardware was for users who were Apple people and bought from the Apple ecosphere. Apple+ is just an evolution of that.
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Taylor Charts
(@taylordata13) reported
.@taylorswift13's "champagne problems" has entered the top 100 on iTunes US at #96 (+40).
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アク🔞🐬🐙🦈Eel Sex™
(@ReiritsuP) reported
@keeschus Yeah, what other people said! Apple is the only one who seems to have problems with this, since I always have to buy iTunes cards that have yen
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Patrick Coleman
(@patrickmcoleman) reported
@teogrossman Basically. My record player is broken, so it's all Spotify (and my old mp3 collection on iTunes), but I hate it. In the car, I'll drive 10 minutes waiting for a decent signal to play music. That's like three songs I've missed!
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godswill charles akp
(@AkpCharles) reported
Please guys, how do you restore your iTunes backup in a PC into your iPhone when it keeps showing error message ?
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Bry’ll Be Home For Christmas
(@BryantLangmuir) reported
@IMPmurderpros Are this and/or My World Is Burning Down Around Me going to be available on iTunes at some point?
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Brian Steier
(@BrianSteier) reported
@hbomax @HBOMaxHelp are y’all having issues? I’ve signed into my account through AT&T and it keeps telling me that I need to renew my subscription or restore purchases through iTunes. HBO Max is included with my wireless service. What gives?
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𝓡𝓲𝓬𝓪𝓻𝓭𝓸 𝓟𝓪𝔃 | EVERMORE
(@_RicardoSwiftie) reported
4. Apple Music: delete ITunes download from your library, then re-add it from the service. Tips: YT doesn’t potentially impact the chart. Paid streaming platform or buying the digital sales will definitely be the best option. Good luck swifties!!! #evermore #TaylorSwift #TS9
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Blessed and highly flavored 🏃🏽♂️🏁
(@dippoffdeezplz) reported
Switched sim cards now all my music gone and itunes wanna bait up and not let me sign in
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haybails
(@_haylsss_) reported
Angus, thongs and perfect snogging not being on any streaming service and costing 17.99 on iTunes feels like a direct attack against me feeling nostalgic for a time before I was depressed 😩💔
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Bleu {WearYourFuckingMask} Bear
(@theBleuBear) reported
Most people pay for Spotify or iTunes already. I'd gladly pay a licensing fee of $10 per month or something so I can stream music without issues, but as someone that runs backgrounds and hires people, SOME felonies are never wiped from your record.
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CAVIAR_BARZ
(@BarzCaviar) reported
@thetalkingtears People go to spotify and iTunes out of convenience u gotta innovate. I would still use those but funnel my true fans to a monthly subscription service of my creation. Your website where u get ad money . **** share cropping
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sam.
(@crueIaugust23) reported
US iTunes: 2. #willow (+6) 16. the lakes (+1) 96. champagne problems (+32) 119. gold rush (+35) 139. #willow [c] (+48) 142. no body, no crime 166. evermore 182. tolerate it
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✨DefeatedSouls✨ TL40x4
(@TheCanuckVaper) reported
@rileytestut @altstoreio ever heard of the apple systems not seeing internet connection? Trying to re-install alt store cause it stops working every day, idk why. And its giving me a wrong ansitte error on Altstore, and "no internet" for itunes/cloud
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bonobonoya ⁷
(@Nochu_Jungshook) reported
@MeghanVall24 @enhypenvotecrew @ENHYPENVT Also at the setting privacy>scroll down to the botton you will see APPLE ADVERTISING>switch on personalised ads Final step : log in back to your itunes and app store account When you go to the voting app, they will ask if you allow ad tracking, just click yes Hope it helps
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Swiftiana Express || evermore era
(@swiftieexpress) reported
US iTunes: 2. #willow (+6) 16. the lakes (+1) 96. champagne problems (+32) 119. gold rush (+35) 139. #willow [c] (+48) 142. no body, no crime 166. evermore 182. tolerate it
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The Rev is SOMETHING ELSE, apparently.
(@ReverendFreako) reported
from
Orlando, Florida
@alex_mischa42 @the_moviebob @GamingBricaBrac Quality isn't the issue, it's ease of access - the iTunes music model proved this. If it's easier for me to pay for something than to pirate it, I'm likely to do so.
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Lars Gotrich 🍷🌊
(@totalvibration) reported
@knitandlisten @imLeor My work comp is a Dell, my personal is a Mac, so I have to stick with iTunes. Believe me, I've tried every cloud music service and this is the one that sucks the least for what I need.
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Chloe louise MUA
(@Chloelouisemua) reported
So im changing back to iPhone yay! Haven't had one in like 5 years but how TF do I recover my old apple id if I literally don't remember the old details, I was 18 and using different emails the last time I had an iPhone but I spent loads on iTunes so want to login to my old stuff
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bookmovietvworm
(@bookmovietvworm) reported
@mybonesmending Took me forever to find the album on iTunes, so others might be having the same issue
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Shawn P Beaver
(@ShawnPBeaver1) reported
@CorrsOfficial @danwootton @TheSun I was able to find it on ITunes but it can’t be downloaded. It is only for purchase if one signs up for their subscription service. Only then it can be listened by streaming it.
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bonobonoya ⁷
(@Nochu_Jungshook) reported
@MeghanVall24 @enhypenvotecrew @ENHYPENVT Also at the setting privacy>scroll down to the botton you will see APPLE ADVERTISING>switch on personalised ads Final step : log in bcak to your itunes and app store account When you go to the voting app, they will ask if you allow ad tracking, just click yes Hope it helps
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𝕕𝕖𝕔𝕜 𝕥𝕙𝕖 𝕙𝕠𝕝𝕝𝕫𝕫𝕫🎄
(@holly_lolly7) reported
i’m so embarrassed about my itunes replay....it’s all tiktok songs. i’m not even kidding. does that mean i have a problem? lmk.
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Lance Johnson
(@LanceWritesTV) reported
I can’t believe “Dicked Down in Dallas” has reached #3 on iTunes. 🙄 ****-shaming because she broke your heart? What a loser.
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Megan Morrone
(@meganmorrone) reported
@hisway2016 @jasonhowell but iTunes has been very terrible in the past.