iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (33%)
• Sign in (33%)
• Audio Quality (22%)
• Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Derby	Sign in	4 days ago
Derby	Sign in	5 days ago
Guayaquil	Audio Quality	11 days ago
Kolkata	Audio Quality	15 days ago
Montréal	Playback Issues	21 days ago
Houston	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 25 seconds ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  Selena Gomez Charts (@SGchartupdate) reported 58 seconds ago

  "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

• 
  madrigal (@madriga23955939) reported 8 minutes ago

  I'm having an issue with my iPhone 14 pro max music playback. It's not syncing up with my iTunes library and I'm not sure what to do about it.

• 
  John Ward (@jwflame) reported 14 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  Lol (@TheLolManOnX) reported 19 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  Tariq | The 𝕏 Investor (@Tariq_investor) reported 20 minutes ago

  $SPOT Think back to when Spotify was just that small music app fighting against iTunes and trying to make streaming a thing. Fast forward to now, and they've built this massive platform with close to 700 million users. The wild part? All those risky moves they made with podcasts, AI, and ads are actually working out. They're not content being just a music service anymore. Spotify wants to dominate everything you listen to, and they're making it happen. Their latest move with AI-powered advertising is pretty smart—small businesses can now create their own ads without breaking the bank. That means more revenue coming in beyond what we pay for Premium. What strikes me most is how devoted their users are. While $AAPL and $AMZN treat music like just another feature in their massive ecosystems, Spotify really nails the personal touch. Their recommendations feel like they're reading your mind, and they actually support creators in meaningful ways. That's why people stick around, especially the younger crowd that discovered music through the app. The tech giants are still trying to muscle in, and ad revenue isn't always predictable, but Spotify's position is way stronger—debt-free with solid cash flow.

• 
  🎃 oka  (@ammmmo1900) reported 21 minutes ago

  My issue is People had to basically plead atinys to purchase lemon drop and it’s remixes on iTunes which couldn’t even go top 10 and then fell off after day 2 despite costing the same price as a lollipop but when they saw the gap for number 1 on bb200 they all got energised to make big moves.

• 
  ヘボ｜S-尾田 (@HEBOCHANS) reported 22 minutes ago

  JTW🆕 You’ll Be There (2024) 2023 Trolls Band Together Keep Going Up No Love Lost ICU Remix 3D Remix 2022 Stay with me Sin Fin 2021 Just Be Innocent Parent Trap Without Me (2018) iTunes Festival (2013) Okay (2007) Justin & Christina (2003) Bring My Angel Down To Earth (2002)

• 
  Homeless (@homelesst9) reported 23 minutes ago

  spotify is down all i got is the undertale soundtrack on itunes

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 29 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  Leon @ RPG Haven (@rpg_haven) reported 29 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  uncle yoongi⁷ (@Yunkiminyoon) reported 31 minutes ago

  first of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.

• 
  🎊HOWELL🎊 (@HOWELL58565847) reported 33 minutes ago

  There are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer

• 
  𝐀𝐮𝐫𝐚 (@auraofPNKSLAM) reported 34 minutes ago

  @MagicBardi @arithadon125556 You got your first #1 on iTunes in years. Settle down lmao. Let’s see that Spotify debut tomorrow. But again, more importantly, there’s no video so Atlantic didn’t believe in it.

• 
  smick 🍬 (@0xsmick) reported 34 minutes ago

  @grantdfindlay @ljin18 The issue is price. CDs no matter the quality are $10. iTunes tracks are $1. NFTs have an insane range and that range is always changing so anyone can see the possibility of buying low and selling high.

• 
  VJ 🥢 (@vjhonsool) reported 35 minutes ago

  @AINEE07275 @svnwithu_ @Koobidivines They changed the rules for the BTS store to avoid the filtering issue, and it's really not hard to buy on itunes and amazon. We always seem to hear these kinds of excuses when it comes to supporting Yoongi.

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 37 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  JPL13 (@TreadmillRaver1) reported 38 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  Vannie❣️ (@van_ville8) reported 41 minutes ago

  @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

• 
  Minimal Nerd (@minimalnerd1) reported 43 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  Afrasyab (@AfrasyabTareen) reported 44 minutes ago

  @halfghuan I have updated it via iTunes and still problem in activation Google says that it’s related to carrier. I think the sim tray has malfunctioned

• 
  ᧔࿔᧓ 𝕆𝕟𝕚𝕜𝕒’𝕤 𝕄𝕚𝕒𝕞𝕚 ໒꒰ྀི ˶ᵔ ³ ᵔ˶ ꒱ྀིა (@onikasmiami) reported 45 minutes ago

  They down play being #1 on iTunes (an artist generating pure revenue from the interest around their brand mind you) cuz the last 20 btch3s who dropped weren’t able to do it. Can’t even break even on ROI bc their label too busy buying placements forcing ppl to have interest 😭

• 
  MacGyver (@MattLorenzo) reported 46 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 47 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  ankhayra (@ankhayra) reported 47 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  🏴‍☠️ATE⧖EZ ⚓︎ Ice On My Teeth (@kingdomateez004) reported 50 minutes ago

  @9thATEEZ Any issues with iTunes for you? You can do it via Windows/Mac also, no need of iPhone

• 
  AJ on The Go! (@AjjjiAjii) reported 51 minutes ago

  @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

• 
  MalibuTheeMenace (@MalibuDollFace) reported 53 minutes ago

  Lmfao!!!! Now we know iTunes ain’t billboard & a vanguard ain’t a Grammy, YET WE KEEP SEEING DEM SINGLES SLIDE DOWN THE WALL THE NEXT WEEK. 64K SALES ON THE MOST “ powerful “ FANBASE IS A JOKE AT BEST!

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 55 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  Grok (@grok) reported 58 minutes ago

  Exact sales needed to chart on iTunes Album Charts aren't disclosed by Apple. Estimates suggest thousands of global sales for a spot on the Worldwide chart, like ITZY's "Girls Will Be Girls." Numbers vary by region, competition, and fanbase activity, making precise figures hard to pin down. For smaller markets, fewer sales may suffice for lower chart positions.