iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/26/2026 02:20

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (8%)

    Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDillon Buffering
United StatesKansas City Errors
United KingdomCardiff Buffering
GermanyHannover Buffering
United StatesNew Bedford Sign in
AustraliaSydney Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeGreenwood8 Lee Greenwood (@LeeGreenwood8) reported from Romford, England

    @BoxPro_Fitness Still have no sound on the videos. Has anyone else had this problem? Downloaded via iTunes

  • antifooIs B. (@antifooIs) reported

    @madisonstaynumb @gcintellectuals both of you have to send screen recordings on itunes, scroll down to show the email address, then click on life support.

  • WhyRizzy Rizzy (@WhyRizzy) reported

    @Avalanche100T iTunes desktop app is so terrible.. might switch over

  • taehyunglegend eden⁷ (@taehyunglegend) reported

    imagine waking up to kth1 dropped and already dominating itunes... i'll hang myself upside down and refuse to see daylight anymore

  • samaezyy e (@samaezyy) reported

    @tristangough @AINEDAVISDOTCOM Common misconception you have to pay to watch on tv+. Apple TV itself is iTunes, which you purchase/rent, their subscription is for their originals, their service, which is 100% Apple Originals. That you never pay for. I do not like the naming tv+ for the confusion it brings

  • antifooIs B. (@antifooIs) reported

    @ALLUPlNMYFEELS @BOYSHlTS screen record and scroll all the way down to their email address on itunes, then click the life support album.

  • jetskigaz jetski+ 🦋 (@jetskigaz) reported

    @supremesongbird Most of the stuff you named isn't even music related💀 mf mentioned a book, that's how you know it's down bad. Which weekly released that topped iTunes? Name them

  • vedantapps VedantApps (@vedantapps) reported

    @iDeviceHelpus iTunes Radio used to be completely free until Apple decided to integrate it with Apple Music. It was an ad-supported streaming service. They should have kept it 😭

  • TinaTalg Tina Kristin Talgø (@TinaTalg) reported

    @AppleMusic We have a problem with all the blue and white iTunes cards we buy for iTunes when all iTunes can offer is 99 per month like Spotify. Have spent so much money on money for nothing because we sometimes need it for no reason at all 😪

  • EntertainingCnD EntertainingCats&Dogs (@EntertainingCnD) reported

    What, if you pretend to be someone you're not? What, if you pretend to know about stuff you obviously don't? Check our latest episode, available now on Spotify & ITunes, to see if you're one of "those" people and how you might be treated by service personnel without even knowing.

  • BradUrbanaowicz Brad Urbanowicz (@BradUrbanaowicz) reported

    @LvkeTCB @JoeTCBNHL Not a problem. Been here for awhile actually since before it was on iTunes. Where I had to use my cell data via soundcloud on my commutes

  • bilscynic xav (@bilscynic) reported

    so just to get the free trial I have to make an account then download the iTunes app just to sign in so I can then login into the browser??? WHY APPLE WHY

  • brihana25 brihana davidson (Cobra Kai Kompanion) 🥋🐍🤓 (@brihana25) reported

    @weimar27 iTunes used to, too. But I want it on my tv. Yes, I could cast. But what’s the point of a smart tv if you just cast what what you want from your phone? Man, talk about your first world problem. Holy ****. 😬

  • 80Z80NY erynn // #밍키!! 🌿 (@80Z80NY) reported

    We CAN get #1s on iTunes charts + chart high on other BB charts no problem as long as we buy as we have been, we done it before But for BB200 is DIFFERENT, it requires planning/preparation/investment to make it work SUCCESSFULLY and idt enough atiny understand this

  • gfkoos mango SAE DAY (@gfkoos) reported

    @livelikejoon i think their attempts at outstreaming will never be successful bc the title track always does best. so i dont mind their attempts bc then more bsides chart on the hot100? Sometimes it charts higher on itunes but it isnt a problem bc thats not our main source of sales

  • skoodenfroodie peepaw enjoyer (@skoodenfroodie) reported

    @frickmoranis YEAH apparently it just got released today with no fanfare but you have to pay for it as of right now???? ppl are guessing that eventually its gonna be put on a streaming service but for now you can only buy it from either am*zon, itunes, vudu, or google play

  • scarlet_trekkie ❤️Wanda's Forever❤️ᱬ🧚‍♀️ᗢ🏳️‍⚧️Loving WandaVision (@scarlet_trekkie) reported

    @datsme4sure1 I have Amazon Prime though not the full music service, which costs extra. Tbh I still use iTunes and cds (and vinyl). I’ve put my entire cd collection onto iTunes then put the library onto a usb drive. I just never rely on the internet

  • Dlegg36 TheLeggMan (@Dlegg36) reported

    @pecos_hurley I need Broken Things on iTunes right now. Respectfully, TheLeggMan.

  • eyes_amaaso Isaac Kalyango 📱💻🛠 👨‍🔧® (@eyes_amaaso) reported

    @nitusiima09 why? Had mine there for the last 5 years no issues at all, contact @AppleSupport @iTunes for help.

  • EMERYPAN NICK MELLO (@EMERYPAN) reported

    So was @Apple ever planning on making a "Good" version of iTunes for Windows? Just wondering... The current version has more issues with it than I can possible count. Anything to get you to buy a Mac right?

  • jessithebuckeye Jessi Davin (@jessithebuckeye) reported

    @GriffonSprouts .99, 2.99, 4.99... random amounts that one would think are a subscription service on iTunes

  • Bor_amme Emma Robinson (@Bor_amme) reported

    Apple Music is the worst streaming service on the planet. I miss iTunes, and when buying music was actually easy. I need to switch to Spotify, but the thought of downloading every single song I like over again gives me ✨anxiety✨

  • taehyunglegend eden⁷ (@taehyunglegend) reported

    imagine waking up to kth1 dropped and already dominating itunes... i'll hang myself upside down and refuse to see any daylight

  • TwippingVanilla 𝓙𝓸𝓬𝓮𝓵𝔂𝓷 🏳️‍🌈 🏳️‍⚧️ ⚢💞 (@TwippingVanilla) reported

    @britsknits I assume you mean for free? Cuz Amazon, Vudu and iTunes all have it to buy per season. It’s owned by NBC Universal, who don’t have their own streaming service yet, so that’s probably why.

  • THE_Stefano_DLC 😈 THE Stefano DLC 😈 (@THE_Stefano_DLC) reported

    Curious why the re-issue of BATMAN V SUPERMAN 4K still won’t have Dolby Vision and if they’re gonna update the one on iTunes to have the IMAX aspect ratio for key sequences restored

  • taehyunglegend eden⁷ (@taehyunglegend) reported

    imagine waking up to kth1 dropped and already dominating itunes... i'll hang myself upside down

  • BradUrbanaowicz Brad Urbanowicz (@BradUrbanaowicz) reported

    @LvkeTCB @JoeTCBNHL Not a problem. Been here for awhile actually since before it wasn't on iTunes. Where I had to use my cell data via soundcloud on my commutes

  • samaezyy e (@samaezyy) reported

    @tristangough @AINEDAVISDOTCOM I completely agree. They shouldn’t be naming their service after what is iTunes with a + attached. Should be something distinct. Or completely rebrand iTunes, and make tv their service name. Completely confusing especially for the average user.

  • teresa Teresa Johns (wear a mask) (@teresa) reported

    I'd really like to yell at Suzie who always calls me from the vehicle service dept about my car.....I DON'T HAVE A CAR!!!! Also my social security # is compromised, I won a trip with Marriott, & my itunes is compromised. How profitable are these calls?

  • AndySullivan12 WWE Champion Kenny Omega (@AndySullivan12) reported

    @WJets420 I’ve gotten every ppv but one. And that was just because I let my ITunes credit run down so I didn’t have enough.