Is iTunes down?
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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (33%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (8%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dillon |
Buffering | |
| Kansas City |
Errors | |
 Cardiff |
Buffering | |
 Hannover |
Buffering | |
| New Bedford |
Sign in | |
 Sydney |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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ZiWeng Mak
(@makziweng) reported
@AppleSupport Hi, why my iPhone running iOS 9.2 can't sign in to iTunes and iCloud? Why discontinue my iPhone? Totally not sustainable at all!
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amalie☻⁷
(@amalieqw_) reported
Wth mask is out on my iTunes idk if it’s an error do I like buy it?? But the thing is I refuse to listen to it until it officially(?) comes out tmr on yt
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🧈⟭⟬мιиту⁷⟬⟭💜
(@Adoring_BTS) reported
Soooo... is it on iTunes? I’m having trouble finding it for some reason
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numb⁷ ⟬⟭
(@_steph66) reported
WHY TF ITUNES NOt WORKING
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@wankmemyfriend Apple TV/iTunes has been free for over 20 years. You are thinking of Apple TV+, the $5 a month subscription service.
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fabi
(@notearsjnk) reported
@7ringss @BREATHlNN its broken go on itunes on ur laptop and it should be there
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SEJ
(@sadockjr) reported
@messizlulu I had this. There are two settings that can conflict with each other. First setting: Under iTunes & App Store, Use Cellular Data has to be enabled. Second setting: Under Cellular, Scroll down to find Music and make sure it is enabled. Then you are good.
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📺
(@DoUWatchTV) reported
@AppleSupport every time I try and login to my account on my Samsung TV, I go to the activate url on my phone, enter the code on my TV, sign in and get a message saying I need an iTunes account. Is an apple id and iTunes account different?
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SpottieOttieDopaliscious
(@KyiaBreonna) reported
@BoogBlkHippie It may be stuck in a reboot loop and it could be crashed or fixable. You can try a hard reset by holding down the lock button and volume button. Don’t let go until the itunes screen pops up. Use iTunes to restore. Hopefully this helps!
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Aniruddha Joshi
(@AniruddhaSitar) reported
@AppleSupport last week i was trying to update update my iPhone SE first gen via iTunes but it gives me error message code 4010 and now my phone is not working @Apple
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Shon_Janel
(@Shon_Janel) reported
@focacciaqueen Nice! I actually never had any intention of buying physical albums again since I had iTunes and Spotify but for some reason this year, I decided to start buying albums. Once I start collecting things, it becomes obsessive for me. Down the rabbit 🐇 hole 🕳 I go. 😭
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🧈Ultimate Bias Kim Yeontan⁷
(@JudgyYeontan) reported
Lmao iTunes is down
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m🌺rs
(@UglyButRARE) reported
@WAPDELUXE rare had good playlisting the first week.. but it dropped off playlists two weeks later. It didnt get any radio plays that week and I think there was some issue with itunes release day ( i think you were only able to buy the album version)
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Lucas Is Still Spooky
(@venort) reported
@lyzl @chick_in_kiev Ex texted me asking for the iTunes password-- she'd set it to something she didn't know but I did to help cut down on in-app purchases after accidentally spending like $70 in a month on them
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infotohelpbarbz
(@infotohelpbarbz) reported
@prettired11 @nmcharts Which streaming service do you use!? Buy from iTunes and Amazon too
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diia 🌸 (dee-ah)
(@OBS1D11AN) reported
@dreamsismybitch itunes is a store, but apple music is just the streaming service. you cant buy things on apple music but at the most presave it and if it’s not available in your region, it won’t play.
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Chestshot
(@chestshot) reported
@thursdayband @itzjayjealousy don't have that problem on iTunes <3 FC = Life
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full time pinkmon worshipper⁷
(@bonsaidaddyj) reported
**** why is my iTunes not working
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Native Traveler
(@RolandBergen20) reported
@JakeBorelli I’m kind of annoyed your movie #thethingaboutharry is not on any streaming service in Canada, not even iTunes to rent or buy!
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faith
(@minhokittie) reported
@VMlNJAE RIGHTTTT i will just loop it on itunes while streaming on my laptop problem solve
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ri⁷ is ready for🧈
(@tanniesflwr) reported
@vmonkook_ that's no problem! you don't need to delete unless you're using itunes, so just use it like spotify
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moritz
(@moritzvonheute) reported
@Renee3EsCassidy @marcrebillet Yea, that’s the feeling of iTunes still being pushed down our throats.
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𝙿𝙰𝚃𝚁𝙸𝙲𝙺.
(@patrickminaj) reported
@dgdz_ @QCWorldwide yes, the problem is that song is carried by mass buying on apple and itunes, but about spotify we are freef falling
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Mel⁷ 🧈
(@withlovebts7) reported
@jjkshope RIGHT! Ugh! I’ve never had an issue with iTunes like that before!
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reyna⁷ BUTTER LOCKDOWN 🥞
(@hidden_disaster) reported
@AesopsFableFly iTunes and apple kept breaking down on me, I had to search down their list to find it!
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Mel⁷ 🧈
(@withlovebts7) reported
@vickycamarillo6 It’s not showing up for me! Wtf i’ve never had trouble with iTunes before!
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j†
(@nopolices) reported
@ninaxdrew butter sliding down itunes already but you worried bout doja
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MisterDan
(@mrdanknows) reported
@AppleSupport I’ve used iTunes on my windows PC , the other time was iOS 13 update it was installed but the cellular network issue persists
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Sara 🌱
(@yobecks) reported
My favourite documentary was taken off of Netflix and I couldn’t find it on any other streaming service... so I caved and bought it on iTunes. 😩😩😩
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Brilliant.org
(@brilliantorg) reported
@ggtayler @foldsproteins Hi there - I checked with our support person, who says she has been corresponding with you over email. She’ll follow up again, but unfortunately with iOS apps, the only route to get a refund on a purchase is via iTunes. Apple will not allow us to issue a refund ourselves.