1. Home
  2. Companies
  3. iTunes
iTunes

iTunes status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 63% Errors (63%)
  • 13% Audio Quality (13%)
  • 13% Sign in (13%)
  • 13% Playback Issues (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Kolkata Audio Quality 19 hours ago
Montréal Playback Issues 7 days ago
Houston Errors 1 month ago
Tappahannock Errors 2 months ago
Sydney Errors 2 months ago
Blackpool Sign in 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahBALLIN
    hannakin skywalker (@HannahBALLIN) reported

    i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

  • mengiemeng
    Meng Meng (she/her) (@mengiemeng) reported

    @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

  • ngaiii_
    SHANGHAI-NGAI🎀 (@ngaiii_) reported

    @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

  • rpg_haven
    Leon @ RPG Haven (@rpg_haven) reported

    Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

  • suunasolkija
    Ultramõrd Sillu (@suunasolkija) reported

    @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

  • Bralu_nkompela
    lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported

    @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

  • SGchartupdate
    Selena Gomez Charts (@SGchartupdate) reported

    "Calm Down" by @selenagomez and @heisrema re-enters the top 10 (#9) on US iTunes. 🇺🇸

  • JoeCattt
    JoeCat ® (@JoeCattt) reported

    remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

  • HarajukuDreams
    Barbie Dreams (@HarajukuDreams) reported

    @wonqueenofrap I mean...iTunes was down right after release, you can't find the song on Nicki's Spotify profile

  • Rooster832
    Rooster83 (@Rooster832) reported

    @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

  • MacadelicMusic
    Macadelic Music (@MacadelicMusic) reported

    @groovjourney Can we please get a chart for the other streaming service and for the iTunes

  • kojfie
    @kojfie |🥢 D-day is here 🥢 (@kojfie) reported

    @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

  • sugabond_
    yoongi's *** ♡🐱 | D-DAY 🔥 is seeing yoongi! ❤️ (@sugabond_) reported

    waking up with in stress to see that haegeum hasn't reached #1 on us itunes yet, even down again to #3. US ARMYs, where are you?? isn't there so many funding acc?? 😭😭

  • itsproseccopapi
    Marki (@itsproseccopapi) reported

    @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

  • MCareysWorld
    Mariah Carey's World (@MCareysWorld) reported

    Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

  • joongftw
    saff 🍋 (@joongftw) reported

    itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

  • marblur1
    🇮🇹🇮🇹 (@marblur1) reported

    @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

  • LycanWitchcraft
    ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported

    False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • ShiWatana
    Shizuka Watanabe (@ShiWatana) reported

    First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

  • Tae_Babby
    thvillain•ᴗ• (@Tae_Babby) reported

    @7seventannies Buying on iTunes is also the problem

  • danya__kuzmin
    Даня (@danya__kuzmin) reported

    @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

  • EasterB55421588
    E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported

    I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

  • PRUDENCECASEY3
    🍠P_Casey🔝 (@PRUDENCECASEY3) reported

    The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.

  • jude__NB
    🧢 (@jude__NB) reported

    @grok design me trading flyer Listing the service I can offer such as Buying iTunes card

  • EulaNavarr36338
    Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported

    People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

  • blerghhh
    Starving Artist (@blerghhh) reported

    @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

  • alexcooldev
    Alex Nguyen (@alexcooldev) reported

    @AjjjiAjii not problem i use itunes of my country it still work well

  • aSinisterQrow_
    Qrow ❤️‍🔥 | just escaped the Hells | ❤️‍🔥 (@aSinisterQrow_) reported

    is anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .

  • KENNBARRB
    CHUNSWÆ🎀 (@KENNBARRB) reported

    Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?