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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona0515
(@fiona0515) reported
I think @iTunes PH is down. #BTS_BE should be at #1 right now. 🤔
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Pro⁷ (is busy and waiting for the comeback)
(@Promi_se7) reported
@BigHitEnt why official audios is not available in some countries? We don't even have Spotify, iTunes.. please fix this problem
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˗ˏˋᴮᴱAbai💜⁷ˎˊ˗ BE Lockdown
(@geunyangsaram__) reported
@LadyMimin i was able to buy the tracks with no issues, streaming there too. i'm not sure and medyo confused why lgo is not charting on ph itunes. :(
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jo⁷: BTS LOCKDOWN
(@ireumeunr) reported
chile i see a lot of people having trouble with their itunes
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L⁷
(@ykmminmin) reported
ph armys usually one of the fastest in charting bts songs in itunes but seems like there's problem with the platform😑
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ᴮᴱMᴀʏLi͏ʟʟʏ⁷
(@starrynight024) reported
Anyone having issues with U.S. iTunes? It says I’ve purchased Dynamite on BE but I haven’t and I’ve deleted all previous versions of that song from my library.
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ek ⁷
(@loardsuga) reported
guys... the album is not available on iTunes... MY SPOTIFY IS NOT WORKING HOW IS THE ALBUM?????
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miya⁷ | STREAM LGO
(@lgndrybangtan) reported
is iTunes PH broken?
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ᴮᴱAllison⁷
(@kkthminn) reported
Filo ARMYs, is iTunes PH broken or are we not doing enough 😭
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ᴮᴱMimin⁷💜🐋 BTS LOCKDOWN
(@LadyMimin) reported
@geunyangsaram__ Is PH itunes okay? seems broken to me haha
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ᴮᴱJan⁷
(@icieJAN) reported
iTunes Philippines haven't updated their charts since BE was released. @iTunes can you do something to fix this issue?
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brown 🐋🍓⁷
(@whalienberry) reported
does iTunes chart Indonesia has error or smth?
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ᴮᴱmatt⁷
(@pjmatet) reported
wait is iTUNES PH not working or is down?? It's odd that I can't see it on the chart, do you know what happen?
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TIQS ⟭⟬⁷ 👑ᴮᴱ
(@songwol_ah) reported
telling myself to slow down buying the songs on itunes coz the last time i purchased 7 songs one after another, my bank called me thinking i got hacked haha
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Iain
(@sol_energy) reported
@TheScepticIsle Yes iTunes finally took it (the terrible Apple software gets 0 stars) anywhere else I can review?
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~ ＭＡＣＩＮＴＯＳＨ ＭＩＮＵＳ ~
(@QuestForTori) reported
But yeah the server is an i7 Intel NUC with macOS 10.14 hooked up to the TV which normally serves as a Print, Plex, iTunes, & File Server, Mac gaming box, and whatever else I need it to do. :P
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chihiro⁷·ᴮᴱ·ᴰ⁻ᴰᵃʸ
(@donz1925) reported
@BTS_PHARMY Are we having issues with iTunes? 🥺
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Aby
(@CrystalGecko76) reported
@Apple So Apple is going backwards...Good job I jumped ship two years ago! Also stop itunes stealing back purchased content! And noni won't just buy it again like your customer service said!
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bᴱbᴱ⁷⟬⟭ 💜🐳
(@bb_bts7) reported
I cannot find the album on U.K. ITunes? Anyone else having the same issue? 🙄
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ᴮᴱrina⁷
(@nobutsrslywhat) reported
I know when I first went to go buy BE tracks on iTunes, it showed me having already bought Dynamite but I was able to buy it just now so if you had that issue too, go check to see if you can purchase now too! #LifeGoesOnWithBTS
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B⁷💜 (ia until BE-currently suffering from PhD)
(@armyluvpurple) reported
iTunes are broken in so many countries? Are you okay @iTunes ? Why your charts don't update for hours?
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BTS Global Stats ᴮᴱ⁷
(@BTSGlobalStats) reported
There seems to be some issues regarding iTunes Chart in some countries. Please check in with your country Fanbase. @BTS_twt
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B3AsT
(@K1ngStr0ngStyl3) reported
@therko27 On the iTunes previews the Sylvan themes are listed wrong and the one with vocals is terrible quality is this the same for anyone else?
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ᴮᴱEdwina⁷大吹打💫✨🌙
(@Hyraezh) reported
@sugaswae WAIT IM DUMB LMAO BY IGNORE WHAT I SAY THERE ARE PROBLEMS WITH BTS AND ITUNES IN FRANCE I THINK-
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YOONGI SHOOKY & FG SHIRTS⁷
(@Naanua_b) reported
Hol up, I haven’t been charged for my iTunes BE purchase ???!! Like wtf anyone else having this issue? I’m in USA! Like this the first time I want to see that -$ in my bank transactions. MY MONEY BETTER GO TO THE BOYS ASAP ITUNES 😡😡
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Riech ᴮᴱ⁷
(@ladyplscalmdown) reported
@btsprkjiminn @JojiMD_ @btschartdata yeah SEA itunes is down or something. SUS
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Haaru🧘🏽♀️
(@btspayola) reported
@btsrbulletproof @KingtanSlay If u don't have same ID connected to iTunes then you don't have to worry about apple music , you can add tracks to library w/o any problem the streams are legit.
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Jungkookie🥺⁷
(@jksbicepz) reported
@l0vemyself_BTS I think my problem lng yung Itunes ph it’s impossible that not a single track isnt even in top 20
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Jovanina ⁷ 😑
(@jovaninawalle1) reported
@PriscaMar_BTS7 @RafranzDavis @BTS_twt It was weird for me. It originally wasn’t letting me. I had to exit out of iTunes and reload the app before I could buy it. I heard a lot of people were having this problem.
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ᴮᴱMimin⁷💜🐋 BTS LOCKDOWN
(@LadyMimin) reported
Is @iTunes PH not working?