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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen
(@SectionZed) reported
@_NaviTheFairy Sounds like a broken screen and digitizer (I believe that’s what let’s you touch navigate). Could be a couple hundred to fix. Not showing up on the PC is concerning. Do you have iTunes? It is needed to get an iPhone to show up most times. Also, use google photos instead of iCloud
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օɦʍʏɢɨռɛ | CAPE 10.06 🙇🏻♀️
(@allroundersuzy) reported
CAPE ISNT AVAILABLE ON ITUNES OR ITS A ME PROBLEM??😭💀
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NBA League Pass Support
(@NBALPSupport) reported
@mansilliwi Ticket #: 1879627 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: @NBALPSupport PLEASE fix the App! I'm paying for an app I can't use 😤 Resolution: We are sorry to hear about your issue. Please DM us the issue in ...
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(Powerful horn fanfare)
(@WeAllFaulter) reported
@LeilaKtan I have (too many) shelves full and still keep buying more. I also burn stuff I download to discs because I don't like putting what I have at the whims of a failing laptop or a paid service like Amazon music or iTunes. Same with books, I refuse to get a Kindle
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Chris Alaimo
(@ChrisAlaimo6) reported
@ManBytesCamera @BITVOLT7 2 spots 1. Settings -> App Store -> Scroll down and slide off Offload Unused Apps 2. Settings -> Screen Time -> Content and Privacy Restrictions -> iTunes & App Store Purchases -> Deleting Apps -> make sure it says ‘Don’t Allow’
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Councilmember Mark Bunker
(@MarkBunker4U) reported
@rqui @SarahKSilverman No need to wait, Robin. It came out in 2015 and can be bought or rented on iTunes, Amazon or probably any online service that sells movies. Sarah is great in it!
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NBA League Pass Support
(@NBALPSupport) reported
@Dragonized88 @NBA Ticket #: 1879159 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: Error, reason: MEDIA_ERR_DECODE, detail: Media failed to decode, player: Bitmovin, version: 8.92.0 Please try again later. Resolution: We're sorry to hear ...
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Nixed
(@Nixed242) reported
IMO, two of the worst apps ever made for #Windows are iTunes and Outlook Desktop. If you have iTunes set to auto open on Windows start on a laptop, you're needlessly slowing down your pc. Don't even get me started on Outlook. Which apps do you hate the most?
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NICKI MINAJ CHART DATA
(@musictaIks) reported
@Nick39126530 @nickistreamteam No one is pushing sfg is the problem, it's falling on iTunes and apple Music,
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Josh Balogh
(@JBay_AllTheWay) reported
@Ineverglow I’m actually surprised itunes hasn’t shut down already. I thought they said that they would be.
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SWIFT1989
(@SWIFT198911) reported
@oursonq And yet... it does. Here's the thing here.. the ppl who preorder all these cds and vinyl are the same ppl who used to buy red/1989/rep on iTunes and retail. The number just crossed borders. She used to do 600k at retail during her 1M days, now it's down to 100k cos they preorder
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✌︎︎(⓪』⓪ ✌︎︎)
(@DrinkUrFknWater) reported
Be aware that the only reason Gasoline didn’t chart no.1 in US iTunes is because the album flat out vanished from the store all together for some esem issues 😑
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NBA League Pass Support
(@NBALPSupport) reported
@UnapologeticCo5 Ticket #: 1881465 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: @NBALPSupport I just bought this league pass for $100 and the first night I get it I can’t even watch it. On PlayStation. This is absurd. ...
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z
(@velvctrl) reported
stan twt can be so pathetic idk i just don’t understand why y’all care so much about charts and comparing numbers to other artists LIKE CALM DOWN AND LOG OFF BILLBOARD AND ITUNES
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NBA League Pass Support
(@NBALPSupport) reported
@LittleGeneral07 Ticket #: 1779259 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: @NBALPSupport hi I have been auto renewed for league pass despite cancelling my subscription method months ago. How do I reverse this payment? Thanks Resolu...
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Aleeya Sh 🌙
(@itsaleeyanix) reported
Hold on. I purchased "Shut Down" on iTunes last week but until today it hasn't appear on my Purchased list on iTunes. Anyone knows what's wrong?
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Matthew Hall
(@godimus74) reported
@btvipstatus my VIP feed no longer shows me as subscribed in iTunes or Apple Podcasts, not even asking for my credentials when I delete and re-add the feed to them. I think declaring the issue as fixed may have been premature.
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NBA League Pass Support
(@NBALPSupport) reported
@M_Novosel_ Ticket #: 1884385 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: I pay all this money to watch basketball and the app never works @NBALPSupport Make it make sense to me, it is frustrating as ****. Resolution: We are sor...
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Monther
(@Monther_G) reported
@ZONEofTECH Uploads your data to iCloud, then restore your device from iTunes, then restore your data from iCloud, issue will solved 👍🏻
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Bobsy May
(@bobsymay) reported
trying to see a movie, not some fringe movie. Available on no subscription service, the only rental option is to install iTunes and rent it for $5.99. Ordering a new blu-ray for $5.20 from Amazon. reject modernity, embrace (00s) tradition: buy discs and pirate whenever possible.
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bird lawyer
(@googleballs) reported
@opossumdrool yeah it’s on there, i just can’t get it while i’m at work whereas i normally have no issues with itunes on my phone 😔 purely impatience/convenience lol
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NBA League Pass Support
(@NBALPSupport) reported
@LincolnAKAVenox Ticket #: 1884241 CIAM ID: Platform (Google Review/iTunes Review/Twitter DM/Public Tweet): Public Tweet Concern/Issue: @NBALPSupport Whenever I try to watch a game on my ps5 I get this message. I would appreciate it if someone could help me figure it out ...
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organic panic
(@bandofbricks) reported
I had sworn off Apple in about 2007 when they cracked down on music sharing. They went into out iTunes programs on our computer hard drives and deleted “Unlicensed” music. As a performer I had hundreds of hours of my own and my friends’ music in iTunes, which was deleted.
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jackie♡|| IN生 :D
(@lcvelyjeongin) reported
apple music let me down i bought them on itunes
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turning over a new beak
(@aetheriun) reported
A song i like suddenly got pulled fork Apple Music so uhhh guess I’m gonna make a terrible YouTube to mp3 rip and add it into my iTunes manually
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Bigger Than Hannah || rogue ×͜×💙💚
(@HannahRbb) reported
WHY IS MY ITUNES STORE NOT WORKING!!!!!!!!
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uncut gems era ri
(@nycsadgirl) reported
from
Manhattan, New York
spotify has spoiled us. remember when you had to go down youtube rabbitholes to figure out what music you like, download a random zip file of it, and export it to your itunes app on your computer so you could have it on your phone?
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Dave Pittman
(@Dave_Pittman) reported
@mikeleake @Spotify I've been using iTunes/Apple Music forever. (Even before I had a MacBook or iPad). After Napster was shut down it was really the only way to download/store all the 100's of CD's I had. And obviously since then they've offered access to virtually every music catalog out there.
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郑英 若いジョン
(@young466400) reported
@kudabank I try buying itunes card they won't let me always showing try again later Do you guys have network issues
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Sean Cobb
(@LongClawTiger) reported
@signedbywild You are a business, right? You like to make sales? Then why is @sssorn_clc Nirvana Girl still not available in the US iTunes Store? If there a licensing issue, please at least let us know the reason for the delay.🙏🎶