iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (68%)
• Buffering (12%)
• Playback Issues (12%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Canton	Errors	2 days ago
Chesterfield County	Sign in	4 days ago
Pottsville	Playback Issues	9 days ago
Jersey City	Playback Issues	9 days ago
Huntingdon	Errors	14 days ago
Perth Amboy	Playback Issues	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sun_Devil (@sundevil10) reported 3 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  Mariah Carey iTunes Chart (@MariahCharted) reported 4 minutes ago

  @iTunes Please look into .@MariahCarey's "Type Dangerous" single, despite its dominance on every platform some fans are having problem purchasing the single and it has not appeared on any iTunes Chart despite selling a great amount with 4 hours of its release (VERY UNCOMMON)!

• 
  Lol (@TheLolManOnX) reported 4 minutes ago

  @aniealerteht The upload is not working properly; no credits display on iTunes at all. Go check or fix that before things get messy.

• 
  Christopher Price (@chrisprice) reported 10 minutes ago

  Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

• 
  Cranky Cold War Vet (@Bhess) reported 12 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  chandrashekhar (@cathavale) reported 15 minutes ago

  @utsavtechie To do any operation with iCloud, istorage,itunes is extremely complicated. With iphone it becomes even more clumsy. Even first sign in itself is tough for a first timer. This also is one of the reasons for ordinary people to not use it.

• 
  Meowski Catovitch (@catovitch) reported 16 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 17 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  eli 🫧 (@studylew) reported 17 minutes ago

  @hikkichaeri nooooo u can technically do that if u want w the itunes store but apple music is a normal subscription service just like spotify! it’s £1 more expensive than spotify premium individual iirc

• 
  Jackie (Weatheronthe8s) (@Weatheronthe8s) reported 17 minutes ago

  @NekoMichiUBC I always install the iOS or iPadOS beta on the day of release just for fun. However, I don't recommend it for anybody's main device, or for anybody who can't troubleshoot tech issues. I once had to restore an iPad through iTunes due to a charging issue in a beta...

• 
  DIAN.CHEN😽 (@DIANCHE63331426) reported 23 minutes ago

  Question: Has anyone else experience this issue with their iPod 2nd gen? I had GreenPoisi0n install a new firmware on my device, and now it won't connect to the iTunes store or any other applications. It says "ipod 2nd gen not connected to the network" and "error 1234". Help!

• 
  AJStrong on BlueSky (@aj_strong) reported 24 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 27 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 30 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?

• 
  I⁷, misses BTS, (D-Day) (@nightstarjoon) reported 30 minutes ago

  That song that we had trouble taking the #1 place of on U.S. iTunes is all over my tiktok FYP

• 
  .lucytard (@lucytard0) reported 31 minutes ago

  @kioticlevl @HoIIandMedia Just my feeling deep down ik and we put all that work into PDR but no one’s putting work into alone we can’t even get it to number one on iTunes

• 
  Meng Meng (she/her) (@mengiemeng) reported 34 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  Greg Collins (@glcollins) reported 40 minutes ago

  My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

• 
  PugSmore ⁷ 💜아포방포😈 (@PugSmore) reported 40 minutes ago

  So weird, listening to a Haegeum focused playlist on AM from my Apple TV iTunes music app and it’s skipping all the Haegeum. When I try clicking on Haegeum on the playlist it just skips to the next song. Anyone else notice this issue with AM?

• 
  Bob 🐊🇺🇸 (@Filmbeloh20) reported 40 minutes ago

  @EricVldw @Munky_Berto I'm on like my 10th new Mac since iTunes was rolled out and I've never had a problem sending my tunes to a new machine. It's in the 'Music' folder under 'iTunes' You can drag them all straight to a external hard drive.

• 
  keigo atobe shady facts🥛🍼 (@stupeoscientia) reported 41 minutes ago

  @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

• 
  Revenge of the Jedi (@Francesco_Adam) reported 42 minutes ago

  Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

• 
  Vannie❣️ (@van_ville8) reported 48 minutes ago

  @Vicki79508880 @charmhyunlix If I was there I would be walking down the line with $1 bills and giving one to however doesn’t have money for iTunes!

• 
  Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported 50 minutes ago

  Arrhhhhh iTunes won't let me sign in 😭

• 
  Nancy (mask wearing true believer) (@NancedOff) reported 53 minutes ago

  Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

• 
  ابوو داحم (@_xl_p) reported 54 minutes ago

  @n1g4tt4 Every time I try to run the tool, I get the following error on Windows 10 — even though I have the latest version of iTunes installed: Exception from HRESULT: 0x8007007E The specified module could not be found ('iTunesMobileDevice.dll') How can I fix this?

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 54 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  perrohunter (@perrohunter) reported 56 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  MEJ ⁷ (@mej7516) reported 56 minutes ago

  @BigPurrPurr @Angeliinaaax_ @MrsTOH2O Thank you. It’s like it’s 2 factions. 1) OG-iTunes/Apple Music Lib & 2) Apple Music + that you now pay $10/mon for. Before AM was a place where we could take our own cds upload into the app, & buy music from iTunes & make playlists for free. This pay service changed everything.

• 
  A.I.M.A. (@AlmsIntlMusic) reported 59 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏