iTunes status: streaming issues and outage reports

Problems in the last 24 hours

iTunes signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (44%)
• Audio Quality (22%)
• Sign in (22%)
• Playback Issues (11%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Errors	14 days ago
Swindon	Errors	20 days ago
Derby	Sign in	25 days ago
Derby	Sign in	26 days ago
Guayaquil	Audio Quality	1 month ago
Kolkata	Audio Quality	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 28 seconds ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 38 seconds ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  💫marimo💫 (@marimo_tea123) reported 5 minutes ago

  @HONGSMINGKI I think part of the problem is I have no idea where to stream. I am constantly playing the music video but I only learned about iTunes last night.

• 
  Rado (@radoistaken) reported 5 minutes ago

  @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

• 
  𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝞰 𝙈𝙤𝙢𝙢𝙖 𝞑𝙚𝙖𝙧 (@AmerMommaBear) reported 7 minutes ago

  @WonderWomaNinja My hubby has access to everything and vise versa. We use one iTunes account because he has issues with passwords so we get most of each other’s texts & calls. My accounts are used for recovery of his accounts. After 30 yrs if I had something to hide, I shouldn’t be married.

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 8 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?

• 
  LuigiTheMetal64 (@Luigithemetal64) reported 8 minutes ago

  @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

• 
  🎶Writer Laura Ooo Ooooooo Beeby Baby🎶💙 (@Writer_LauraBee) reported 11 minutes ago

  @ronnieplonk I read! I have a couple of songs by the Leaves on my iTunes (yes, I'm that Boomer! 😝) but I need to down load more based on that thread.

• 
  🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported 12 minutes ago

  I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.

• 
  Даня (@danya__kuzmin) reported 13 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  ankhayra (@ankhayra) reported 14 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  John Ward (@jwflame) reported 15 minutes ago

  @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

• 
  ticketmaster hate account (@ewelinaevis) reported 16 minutes ago

  @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 19 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  🤍💜 Scythe of Luna 💜🤍 (@scythe_of_luna) reported 20 minutes ago

  idk if my music gonna be re/released on apple/itunes, no new releases are live after more than a month passed, also I can't login into my artist account cuz my phone number is "NOT OK". ********. who cares about apple anyway. Spotify is the way <3

• 
  Rooster83 (@Rooster832) reported 22 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  Peter (@gracedbypete) reported 24 minutes ago

  @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

• 
  Vonakalani Mdaka (@vonakalani) reported 29 minutes ago

  Anthony Hamilton’s Broken man is not on itunes🚮

• 
  🎊HOWELL🎊 (@HOWELL58565847) reported 32 minutes ago

  There are a few ways to safely get your semijailbroken iPad up to date, depending on how much access you have and how broken the device is.The easiest way is to connect to iTunes on a computer and update the iPad. If you don't have access to a computer

• 
  CHUNSWÆ🎀 (@KENNBARRB) reported 32 minutes ago

  Why are we pushing let me calm down when Banned From NO (Clean version) haven’t reached number 1 on iTunes as of yet?

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 33 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  c (@nIcgrmes) reported 34 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  大きなバービー (@hausminaj) reported 39 minutes ago

  @ROMANSBACK69 nicki’s music always does well on apple music & itunes. you broke spotify barbies are the problem.

• 
  Meowski Catovitch (@catovitch) reported 42 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  JPL13 (@TreadmillRaver1) reported 44 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  MacGyver (@MattLorenzo) reported 45 minutes ago

  Damn Apple TV worked with my itunes ID last year. Now its not working.

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 49 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  Carson Reed (@cinemamotionss) reported 54 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Nik D (@NiktheMIZfit) reported 54 minutes ago

  @TwitterBlue is the new U2 “Songs of Innocence” Album on iTunes, 99.9% of people don’t want it, but it’s being shoved down their throats lol

• 
  Cranky Cold War Vet (@Bhess) reported 55 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.