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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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BB25
(@BennyBlanco25_) reported
@Troy23566081 @PreciousTekena If her Tidal streams are inflated but it didn't count towards her sales at the time anyway & she still sold 3 Million Worldwide without a #1 single or streams, that means ppl ACTUALLY purchased it on iTunes, plus she didn't have it on any other streaming service until 2 yrs later
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Neal
(@Jayfan34) reported
@willmenaker @letterboxd Similar experience. Loved this when it was new, bought on iTunes and watched a few years ago. Tried to convince myself it was still good, but deep down I knew the truth.
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PJ
(@Peter_Jefferson) reported
@Vennart I don’t have an issue with it. I use Spotify but to be fair I’ve already bought on CD or iTunes what I listen to on there and I ALWAYS buy your stuff 👍🏻👍🏻👍🏻
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m a z e ⁷ 🌾
(@ilsvxjk) reported
@tannieglobal iTunes is a music store where you can purchase songs and download them. Apple Music is a subscription-based streaming service. #ARMYINTERROGATION
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Demon Lord Yeefi NSFW🔞
(@LadyDarknest) reported
@xMisterBallerx @Mecchiko Trying to remember. Wasn't there a dude who made a false statement that itunes had to completely shut down or make more servers? XD
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anon2000&beyond
(@mrabn8008) reported
@TeeStarr_B1 @packrat220 A1 marketing of dumbed down smartphones,exclusiveness being att only & forcing 1st iphone act through itunes locking u into ecosystem...devs had more incentives to make apple apps so they appeared better. Also closed os so easier 2 control user exper...no cheap droids 2 support.
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BAM⁷
(@BTSxAppleMusic) reported
Let's go through it ARMY... Apple Music = streaming service iTunes = purchasing platform
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Emma Pickett
(@makesmilk) reported
If I want to watch The Office and I have an episode either (a) downloaded on my phone (b) on iTunes but not downloaded or (c) on Netflix… Is one option better for the environment as uses less server space/ internet juice (technical term)?
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LinkedIn Help
(@LinkedInHelp) reported
@manohat_akash Hi. I'm sorry for the frustration this has caused. It looks like this was purchased via Apple's iTunes inApp purchase. Unfortunately, because of Apple's policies, we can't cancel or issue a refund and you will need to contact them directly for assistance. Thank you. -MA .
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Matthew Brown
(@matty_b78) reported
@AppleSupport I am@trying to back up my iPhone in iTunes and the “Back Up Now” button is greyed out. How do I resolve this issue please?
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Macro Ngo
(@pngo75) reported
I'm Macro Ngo about my problem with Apple and then they blocked my Apple store and Itunes it means blocked all my Apple apps on all Apple devices: MacBook, Ipad, iPhone...I'm Vietnamese 77 years old rarely use apps. So, I think Apple misunderstand my tweets on Twitter.
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Darren 🖕I will not acquiesce🖕 Richardson
(@BlackCloud1966) reported
@jennywackett I had Northern Exposure Expedition's on cd and the ex (spit) ran away with it. Do have it digital mind thanks to a torrent site. Although I'd rather have it in proper WAV format on cd then a dumbed down mp3. If you don't own the xpander ep, it's on iTunes. #essential
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Tbo-Touch
(@TMboneni) reported
@SICELOSouth @_nezelela @SpheBhengu Lol jus bcoz I'm not tweetin on an iPhone doesn't mean I've never had one, I got solutions for your "maintenance" problems, they all free, iCloud use Google cloud, iTunes use flud to download music, movies 4 free lol, paying 4 free stuff? Now who's the dummy?
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perpetually sad
(@Spidercyk2) reported
@piebitxh I think we bought it on iTunes if you wanna borrow my login!
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LJ Cholmondeley-Featherstonehaugh
(@splendourella) reported
I went through the trouble of buying a digital iTunes gift card with PayPal to bypass a debit card issue, just so that I could buy an audiobook for bedtime, and it turns out it’s going to take several hours…. to deliver an email 😤
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Enrique Castro
(@forceplayz11) reported
@Tannerfixestecc Baseband or other physical failure for my 3gs on iphoneOS 3 it shows no service only, or one bar alone, when i plug it into itunes it says the carrier lock message
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Bekah IS Antifa
(@VectorBoy101) reported
@Jehmmy43 @mattsheffield iTunes, is hands down the worst piece of software ever designed.
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nathan™️
(@indiananathan) reported
Had over 6k songs on my computer and in my iTunes. Deleted them all. Just added back 2,028. Whittled it down to the stuff I think I'll actually listen to!
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Morgan Thorp
(@thefirefly16) reported
@MacbethMusings @crendor Not loading on iTunes either, it's either a host issue or they uploaded it wrong.
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Donald Brown
(@GadgetDon) reported
@Bkaiser1Bill @IMDbTV The only time I object about commercials on streaming services is when I'm watching a series I own on iTunes, I click "Watch Now" for the next episode, and it sends me to another service to watch it. (Like White Collar on IMDB) - but that's an Apple complaint, not the service
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PTD⁷🏖🍉on July 9
(@luvurmine) reported
Itunes and apple music are two different apps but it's kinda connected if you login using the same apple id on both. Apple music is available on android/iOs/PC/Laptop. Itunes is available on iOs/PC/Laptop. Itunes is for buying a song. AM is for streaming songs just like spotify.
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Tokyo Sex Whale 🇳🇫 😻🤟🏻
(@John_Westcott50) reported
@AprilHunter Which is another problem with holy books: they can all be mistranslated depending on your intentions and mindset. How can that be from an omnipresent, omniscient, all knowing, all loving god. My iTunes agreement has less loopholes.
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N&N Horror
(@dEaThAdDer5150) reported
@masterchaostv @VuduFans @DonnieYenCT I have at least 500 movies in vudu and ITunes that I haven't seen yet. I'll get to it eventually. Problem is I keep buying new stuff and watching that.
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Abz ~ Hidden KARD ♤
(@BMmakeitBANG) reported
Hiddens who use iTunes must be feeling feel sad in love rn bc Broken Me (Korean Version) is charting and not 13ivi or Body Movin…
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🧈 Foreva ARMY₇
(@BTSHome389) reported
PTD for Number 1! Streams-25M Sales-110 - 140k Radio-0 (400 pts+) For tracking, I boost my percentage to 50% to accommodate sales from other platforms. But if you want to break down itunes/Amazon. This is basically estimating 20k from those areas and 100k (at 3.5) from d2c.+
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Meghan Ball
(@EldritchGirl) reported
@Dunny0 The problem is I never update anything so everything is held together by string and prayer. Like, why am I surprised iTunes v10 from 2011 didn't save my monthly backups? No ****, Meghan
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siya loves liam ‹3
(@nasheslover) reported
when we were streaming defenceless i bought it on itunes and i got in so much trouble for it bc i didn’t ask beforehand LOL. anything for louis 😮💨😮💨
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lauren
(@TWILlGHTSTAN) reported
might have to spend like half of the money i physically have on getting my phone fixed or it could be 25 euro if he just has to factory reset it (which i done myself for free the last time i had this problem but itunes is saying unknown error)
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Jakob Peterhänsel
(@marook) reported
from
Gentofte Kommune, Region Hovedstaden
@AppleSupport All our company’s Apps are gone I Business Manager, and it seems it has issues connecting to iTunes Store. Apps are REMOVED from users devices!! And you don’t answer the phone I #denmark 😬
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𝕊𝕒𝕣𝕒𝕙 𝔼𝕞𝕖𝕣𝕚𝕥𝕦𝕤 𝕂𝕚𝕥𝕖🪁
(@sarahekite) reported
@AnotherPllanet I’ll try it on YouTube later. My Spotify shut itself down from lack of use & links don’t work anymore. I really don’t use Spotify bc when I’m driving or walking, I’m constantly going in & out of cell service. It’s easier to simply purchase downloads & add to my iTunes playlists