iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 01/11/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (50%)

    Sign in (50%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
United StatesLenoir City Errors
United StatesPanama City Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • LagunaShep Lag MFF PCD (@LagunaShep) reported

    @MintySnep Ya let it charge and do the volume up then down and hold the side button until it has a plug into iTunes screen. Try to reset it. My XS wouldn’t reset and even apple said it was bricked. But worth a try to see if it works

  • esseraf Rafael (@esseraf) reported

    My biggest issue with Apple Music on desktop whether in browser or iTunes is the fact that you can't play the previous song.

  • DanCLaroi Daniel Adams (@DanCLaroi) reported

    @IAMTOMMACDONALD Well I downloaded your song on iTunes. It’s a great song and you deserve to be proud of it. That terrible song ‘Unholy’, is an embarrassment. Who would even put their name to even writing or producing that rubbish. Well done for keeping music real.

  • TeNG3L TeNG3L (@TeNG3L) reported

    @augustobob @BenGeskin I remember that first iTunes phone, made by motorola. Sold here in Germany by Telekom, there was only trouble with the iTunes matching, so there was never a second gen.

  • Patrolman_Farva Jeremy (@Patrolman_Farva) reported

    @AppleSupport i cant get my iTunes library to sync why is your services down again

  • 0E800 𝓞ℓ𐓱3η𝔤ℓ𝕚ى𝔥🎱𐍈⟳ (@0E800) reported

    @ios_euphoria Sometimes while testing pale+dark the iPhone will get unlocked but the palera1in app does not get installed. I have to use itunes to restore and do over. Also I cannot login to icloud via setting but I can login to appstore, adds my profile but still doesn't replace icloud lock.

  • RyanGMcK Ryan McKinney (@RyanGMcK) reported

    @AppleSupport ITunes PC “We couldn’t make your purchases available. Click on the retry button.” Not working.

  • AznburInnit Aznbur 🤡😈💀💙💛🇬🇧 (rare tweets + archived) (@AznburInnit) reported

    @eliteobsolete every time i update with iTunes, i get a NAND overloaded error i’m suffering

  • bernhard_eth Bernhard (@bernhard_eth) reported

    5/7 Here is what I would say if I had to boil my learnings down to a short paragraph: For artists, the most important relationship is the one with their fans. Platforms like Spotify or iTunes don't really help with that.

  • GTAPRICK EV Webe 423 in Pv Hi Fi Die (@GTAPRICK) reported

    Maybe my bro can help guide mr through resetting my phone on iTunes with out me wiping out data because my bottom screen is not working and it’s ****** the game up

  • CubiShax Shax (@CubiShax) reported

    @MintySnep Looks like an 11Pro with the curved frame. Stuck in a bootloop likely from corruption. Press vol up, then down, then press and hold the power button and keep holding it until it goes into restore/update mode. Plug it into iTunes and restore. Basically, click, click, hold.

  • CozySuperAlien Cozy 🐝 Note carter 🐝 (@CozySuperAlien) reported

    @BeyStann04 @obynofranc That’s not Apple Music, AM is the streaming service and iTunes is the digital store.

  • _crislucilfer lucilfer (@_crislucilfer) reported

    @AppleSupport can someone DM me? I have issues with iTunes on pc. your application is absolute ******* GARBAGE i want to switch to spotify

  • InsertCredit Insert Credit (@InsertCredit) reported

    @jbishdope It's an apple feed issue, you need to delete the feed and then re-follow it or whatever you do on iTunes! We've pinned the tweet explaining it

  • The_lemon_420 Stupid gENIUS (@The_lemon_420) reported

    @cheezle4 except they don’t pay artist ****… sorry anyway you throw it i’ll disagree tis why i want a CD player cause i’ll actually support an artist not some over rated streaming service i use apple cause it syncs my Itunes library and plays all my PURCHASED music i ripped from CDs…

  • 0tter_TaroMilkT TaroTea with some milk ¹²⁷🌱(SUNGTAROOKIES STAN) (@0tter_TaroMilkT) reported

    @tayluvzen and none of them have content that can be traced prior to 2020 meaning you’d have to search main kpop chart accs for any history prior it’s terrible. the way older 127zens had to point out to nctcharts that superhuman made no.1 on itunes cause they didn’t know 💀

  • fukigennachou 🦋Hellu🦋#ThankYouSLGlobal 🇫🇮 (@fukigennachou) reported

    @chapchae iTunes lets you download the files too but absolutely if it's available at some service that's considered "overseas", it's better to get it from there. I bought Clear Sky for a second time when it became available on the Finnish iTunes store lol

  • Djclarydanone #ManOfClass is out (@Djclarydanone) reported from Roodepoort, Gauteng

    @RealBlackCoffee The same applies to myself. Released a single on iTunes and all digital platform's, my streams are terrible, no gigs nothing. Ishubile grootman.

  • garybruce1957 Gary / ULTRA MAGA, Hog Army (@garybruce1957) reported

    @AngelCa50182285 Is there a way to download it to iTunes or Amazon without signing up for there services? I don't really want a monthly service fee of 9 or 10 dollars just for this one song.

  • Stardust317 Lady Anogar (villainess arc) (@Stardust317) reported

    @AmberTheFantasy I remember it being bashed to hell and back because of its pacing. I loved it tho. Even bought it on iTunes. I also like Venom 2 though I do admit that THAT one had hella pacing issues in the beginning. Very fast.

  • HaliJohnMcPhee John McPhee (@HaliJohnMcPhee) reported

    Anybody else having trouble with iTunes? I'm likely one of the few still using it on desktop but the songs keep cutting off after 30 seconds @AppleMusic

  • maxx435 Maxx435 (@maxx435) reported

    @SocaLeaks yooo where can I buy and download soca music besides iTunes? I used to use Trinidadtunes years ago until they got taken down

  • neogotmyban jinkileaks fresh start (@neogotmyban) reported

    They took down floral shoppe from iTunes music is dead Omg

  • DiamondInLaSkye Skye (@DiamondInLaSkye) reported

    @AppleSupport My ipad is completely disabled and despite using finder and iTunes to update/reset it I continuously get error 4045, would an Apple Store factory reset it on my behalf?

  • promaxhack holy (@promaxhack) reported

    Icloud unlocking service available on all iOS device from iOS 11 to 16 💯 our official server can guarantee you a good success rate of unlock iphone locked to owner, or your iphone is stock on Activation lock, iphone disabled connect to iTunes

  • therealJeffWein JEFFREY WEIN (@therealJeffWein) reported

    thru @iTunes despite it being from @HarvardHealth i was "strictly prohibited" from using access to those courses from that and other IVY league schools was a service to bridge a divide not for me to assume I had all the worlds answers and qualifications of the grads who did go

  • kb5pgy David Fanelli (@kb5pgy) reported

    @ClownWorld_ Considering the email was from an internet cafe in somewhere most of us couldn't find, and to get the $250 Million, you have to pay a "service fee" of $1000 with Apple iTunes gift cards... (JOKE ALERT!)

  • chiggedychew slime with miles of tinsel floating inside (@chiggedychew) reported

    this applies to desktop and mobile. iTunes is literally the only music player I've encountered that has this problem. I dont know why it's like this, i don't know why it STILL hasn't been fixed, but that's the solution. Turn your mp3's into m4a's if you use itunes.

  • PresNevins Preston Nevins (@PresNevins) reported

    @zollotech Music app: Let me select and open an album while still displaying all the other albums; don't shove me over to a separate view where the other albums disappear. Editing batch metadata is needlessly hard. I actually hunted down a way to re-install iTunes, to end-run this issue.

  • G0LD_FINGER Perc 30 (@G0LD_FINGER) reported

    Is it me or is the volume on America has a problem low on iTunes????