iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 03/02/2026 09:30

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (43%)

    Errors (43%)

  2. Sign in (29%)

    Sign in (29%)

  3. Buffering (14%)

    Buffering (14%)

  4. Playback Issues (14%)

    Playback Issues (14%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Buffering
United StatesSpring Branch Errors
United StatesTraverse City Errors
United StatesPortland Errors
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xY10_ Shitcoinist🦇🔊 (@0xY10_) reported

    On the first account, I've used it for years. I was failing to top up my account last week with iTunes balance and next thing is, its disabled. On second account, I top up 100$ iTunes balance through gift card, I was getting errors purchasing, next thing is account disabled..

  • rosenz Gary Rosenzweig (@rosenz) reported

    How do you like to get your music? iTunes Store? Another digital store? Apple Music? Spotify? Another streaming service? CDs? Vinyl?

  • PunkofNuts PunkNutsNFT@PunkNuts (@PunkofNuts) reported

    @LordTJCrypto What was the Amazon music link again? I can down load it on iTunes but wants to make sure I was buying it to support your project

  • Strawberry_Tet 🎃Spooky Tet - 🦑 (@Strawberry_Tet) reported

    @The_Speedo_King >date added There's your issue. For some reason it looks like these were removed and added back to your itunes library. But they're purchased items, so when added back to the library w/o downloading them, the authorization keys don't get added so they won't work.

  • DoremusJ Doremus Jessup (@DoremusJ) reported

    @pmcg I like the red. btw it solved my iTunes skipping problem. My old Mac's bluetooth wouldn't work with my sound system

  • TheAimercat Amy Harber, queen of all social media ;) (@TheAimercat) reported

    If you are having problems with your #FuturePast pre-order downloading, cancel your pre-order in @itunes and then go back into Itunes and use "complete my album" to get the songs that were released tonight.

  • brandNameJoe Joe Gardipy (@brandNameJoe) reported

    I have extra money on my iTunes to get some music, problem is I already grabbed all the music I want, gonna just keep the cash in there till I think of music to buy

  • shoddyknight MxMelkor 💀 Knight (@shoddyknight) reported from Oxfordshire, England

    I hate the fact Apple sends verification code to trusted devices rather than have 2fa via whatever app you want. I DON'T HAVE ANY PERSONAL ******* APPLE PRODUCTS APART FROM ITUNES WHICH I ALSO WISH TO OCCASIONALLY LOGIN TO ON MY WORK MACBOOK

  • lazysaruchan ♥パンダ (@lazysaruchan) reported

    are you ************* kidding me.. I signed out of one itunes and into another region and it ******* deleted my ******* transit card.. ******* bullshit.... ¥2300 down the ******* drain...

  • BytownPhoto Mitchell (@BytownPhoto) reported

    Stop crashing youtube music 🙄 Also help me recover my old library from google play. I still really miss that service. And my itunes library. But hey.

  • jondavizmusic Jon Daviz (@jondavizmusic) reported

    @Alesso Apple shut down iTunes back in 2019 Probably that's why

  • sh0bhii ஷோபன் (@sh0bhii) reported

    @IkBenSaurav Plz i asked for the not working changed my pc drivers now it is working forgotten iTunes step plz help with steps at least

  • The_Speedo_King Speedo King (@The_Speedo_King) reported

    @Strawberry_Tet They all work just fine through itunes. The issue is the phone.

  • GAM3BO1V3RNON SEVENTEEN ATTACCA (@GAM3BO1V3RNON) reported

    itunes is still not working for me idk what to do 😒

  • samichmachine Sam-O-Ween | they/them | lokius brainrot (@samichmachine) reported

    apple agent who just helped me with my cursed itunes issue - i hope you make fat stacks and are treated so well, bestie. im so sorry for what u prolly have to deal with

  • zoewhittall Zoe Whittall (@zoewhittall) reported

    @debbierachlis Yeah that was the issue at first and then I turned the Bluetooth off on my phone and left it in another room and then it opened my iTunes etc on my laptop

  • yorgle Scott "Scott" Lawrence U.K. (not in the U.K.) (@yorgle) reported

    Hm, I'm not sure why I hadn't installed Plex Server onto my media iMac before. It's a lot easier to access/more flexible/more reliable for sharing content to devices within my house than iTunes ever was.. and with some system or itunes update a few years back, that broke anyway.

  • NotFloriiann Quack (@NotFloriiann) reported

    @dreaminsideof recovery mode is basically something that connects your iphone to a computer and lets an app like itunes for example find and fix the problem with your iphone i think, im an android user so like-

  • BoyInHD ✨ Dan ✨ (@BoyInHD) reported

    Anyone have an issue with GarageBand where you can’t drag a song from iTunes into a mix? I’m stumped. It worked fine last night and I didn’t change any settings.

  • nikiw124 Niki says your mask should cover your nose too 😷 (@nikiw124) reported

    Working in the kitchen, while in the front room the W10 is into hour 2 of 'boot up, iTunes, buy 1 track, sync, shut down' & is currently puzzling over the 'buy 1 track' stage.

  • dieataru mousse (@dieataru) reported

    For context: the song was taken off youtube ALL VIDS OF YHIS VERSION. its region locked to japan only for itunes n spotify. I could NEVER find it anywhere so i ended up buying the cd but its too much trouble to connect my xbox to just listen to it.

  • TheBlackDred J 🏺 Walker (@TheBlackDred) reported

    Random Rant: **** You Apple. I don't use Apple products. But there is some **** I want to see on Apple tv+. The account setup process is ******* STUPID. Now, after jumping through their buggy hoops, I have to download and sign in to iTunes first on my PC. **** you Apple.

  • davezatz Dave Zatz (@davezatz) reported

    Does the new Apple Music $5 Siri level tier include iTunes Match? Trying to figure out how/where they may have slimmed this down.

  • TNsmartgal Tennessee Liberal (@TNsmartgal) reported

    @PistolAnnies My stomach just lurched. I have missed something great. I feel terrible. Ouch, the guilt. Itunes here I come😩

  • nroxhylt jasson (@nroxhylt) reported

    @OT7DAECHWlTA @Forbes Most of the records he used to have have been broken already. And the mixtape is literally on itunes and Amazon music for $6.99. I still don't think it's a free mixtape at all.

  • Eviepre Evie (@Eviepre) reported

    @lisapiya21 We did great that's what I say to someone a few days ago,that person said "is ozuna, Megan and Dj snake we can make higher records"not all western artists make huge numbers in the first 24 hours they do better on streaming Spotify and ITunes,soon the first record will be broken👀

  • jrcanucks48 JR (@jrcanucks48) reported

    @columbophile Please help us Columbo fans outside of the states get the opportunity to watch. Not available to buy on iTunes. (How in this day & age?) No streaming service outside of USA has it. #OneMoreThing #WeWantToWatchColumbo

  • aersiu takeru takaishi 🌻 (@aersiu) reported

    @iTunes @AppleMusic you gotta some problems with charts on itunes brazil... please fix it... it has a bug

  • CCameronUK Chrissy Cameron (@CCameronUK) reported

    @TheMeganHayward Noted! Haven’t had that issue yet but it did take me ages to work out where songs you bought off iTunes went after you downloaded them. Turned out that they were in a downloads folder in Apple Music

  • benyavins ✡︎ LIKE WATCHING THE EARTHRISE ✡︎ (@benyavins) reported

    @iTunes pls fix your preorders for Starset’s Horizons. this isn’t the first time your preorders have broken/been late but i’m tired of dealing with it so it may be the last. there’s no point in preordering on itunes to have the music before CDs ship if you can’t deliver on time.