iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (50%)
• Audio Quality (20%)
• Sign in (20%)
• Playback Issues (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Errors	1 day ago
Swindon	Errors	7 days ago
Derby	Sign in	12 days ago
Derby	Sign in	13 days ago
Guayaquil	Audio Quality	20 days ago
Kolkata	Audio Quality	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ConservativeChitChat (@ConservativeCCh) reported 4 minutes ago

  @iheartmindy I've had to cough-up money for a couple of pound store reading glasses earlier this year 'cos I was starting to have trouble seeing prices on my iTunes wishlist (e.g. struggle to see the difference between £5.99 or £3.99) + the clock on the Windows taskbar + OTP codes on me phone

• 
  ✨twilight sparkle✨ (@TwiIySparky) reported 5 minutes ago

  @Sevo6xHPnVaRvbl @woah_pinkhorse @torako_tiger most likely or a rendering error from the itunes version

• 
  G Peters👩🏻‍🦽 (@mssinenomine) reported 6 minutes ago

  My speaker jack is doing that thing where it opens up iTunes without you asking it to and yesterday it did it while I was giving a presentation. I'm fast now tho so shut it down while it was still in the first bell of Hell's Bells. 🫢

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 7 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  perrohunter (@perrohunter) reported 9 minutes ago

  @1000kilobytes I'm starting to believe it's futile, I've been opening radar issues since 2015 about iTunes (now Music) library management, and the bugs are still there 10 years later

• 
  saff 🍋 (@joongftw) reported 10 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  lulamile nkompela 🇿🇦 (@Bralu_nkompela) reported 11 minutes ago

  @Interredd @King1FoReal @Mo_Magoda Problem is these companies itunes/Spotify take almost 50% of the fee and artist like Zonke are not studio artist,they make use sessional musicians when they record so from the 50% they they need to pay these sessional musicians/studio time etc not making much from everything

• 
  MalibuTheeMenace (@MalibuDollFace) reported 17 minutes ago

  Lmfao!!!! Now we know iTunes ain’t billboard & a vanguard ain’t a Grammy, YET WE KEEP SEEING DEM SINGLES SLIDE DOWN THE WALL THE NEXT WEEK. 64K SALES ON THE MOST “ powerful “ FANBASE IS A JOKE AT BEST!

• 
  Joey Schmo (@SchmoJosey) reported 19 minutes ago

  This is impressive considering that Itunes is a streaming service to buy/rent films so almost always the top films on itunes are new movies that are still in movie theaters but available for on demand. Or new movies that just came out the movie theaters for exclusive on demand.

• 
  Macadelic Music (@MacadelicMusic) reported 19 minutes ago

  @groovjourney Can we please get a chart for the other streaming service and for the iTunes

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 19 minutes ago

  I have an iPhone 13 Pro and it's been having trouble connecting to iTunes. It connects to my computer just fine, but iTunes refuses to work.

• 
  Phil Fitt (@PhilFitt) reported 21 minutes ago

  @AppleMusic @Sonos Tracks that have been uploaded using the iTunes Match service display the error but other songs won’t play either despite everything being fine before. I can get around this playing via Airplay or deleting from my library and re-adding from Apple Music.

• 
  A.I.M.A. (@AlmsIntlMusic) reported 22 minutes ago

  @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

• 
  dev✮ #pinkallmay (@sainntdev) reported 29 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  Michael Darius (@hcidarius) reported 29 minutes ago

  @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

• 
  Tech Deals (@TechDeals_16) reported 30 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  hannakin skywalker (@HannahBALLIN) reported 33 minutes ago

  i had to listen to my itunes with spotify being down. there were good throwbacks coming on but it was immediately ruined by the u2 album that was forced on everyone

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 33 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  uncle yoongi⁷ (@Yunkiminyoon) reported 34 minutes ago

  first of all, I'm so sorry I had to tell this and might be cancelled too. but, I can't prevent anyone to buy haegeum and DDay tracks on itunes, BUT this kinda alarming because jm solos team up to put down haegeum :') so you know what to do.

• 
  Pop Jewels (@pop_jewels) reported 34 minutes ago

  @marinajewels_ Falling down the ITunes Charts too Khia hell

• 
  Grok (@grok) reported 35 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  E|BROWNING 🛍️ Temu promoter 📩 (@EasterB55421588) reported 37 minutes ago

  The point is that even though my phone is connecting to iTunes, it won't let me add any songs or albums. It just says "An error occurred while trying to connect to the iTunes Store." Is there anything I can do?

• 
  Meng Meng (she/her) (@mengiemeng) reported 39 minutes ago

  @InsaneMegaCD Apple used to have this problem with iTunes in like 2009 then like most DRM they let you deauthorise a device remotely. Kids break Switchs, sometimes the original device is destroyed. This shows how behind the times Nintendo is.

• 
  Meowski Catovitch (@catovitch) reported 39 minutes ago

  In my messing around with third party music apps for the phone, I forgot about the watch, which none of the options I saw seem to support. I think I am going to have to install iTunes. This is terrible. Maybe I'll build a separate PC just to quarantine it.

• 
  Alex Nguyen (@alexcooldev) reported 42 minutes ago

  @AjjjiAjii not problem i use itunes of my country it still work well

• 
  Marki (@itsproseccopapi) reported 52 minutes ago

  @Calvinwaldorf Anyone know! Why there’s an error on puchasing this on iTunes last night and if thats the reason why she’s not in the iTunes chart at all?????

• 
  🇮🇹🇮🇹 (@marblur1) reported 52 minutes ago

  @MorganWallen I'm the problem album return at 1 on us itunes album charts. He outsold "Reputation, I'm the fraud of music industry" version by Taylor swift.

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 55 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  Reuben (@kedging) reported 57 minutes ago

  @Grummz If I can figure out a way to mix Android with macOS (Apple TV movies and iTunes), then I can see jumping. Problem is Google is Android, or it was. Like I said, need to research.

• 
  𝓡𝓪𝔂 𝓓𝓪𝓿𝓲𝓭 𝓓𝓮𝓵𝓿𝓪𝓵𝓵𝓮 (@justAT3chGuy) reported 57 minutes ago

  @Gray22222222 Would full restore in iTunes fix this issue ?