iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (70%)
• Playback Issues (12%)
• Buffering (9%)
• Sign in (9%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Blackpool	Sign in	5 days ago
Cambridge	Errors	10 days ago
Manchester	Errors	18 days ago
Vancouver	Errors	29 days ago
Canton	Errors	1 month ago
Chesterfield County	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leo🪞¹³ (@kittenlover_123) reported 3 minutes ago

  his very own company stopped his promotions just 10 days into its release and focused everything on another member, billboard changed rules last minute to sabotage his success and his own company stayed silent for weeks.. not to forget that they took the album down from itunes

• 
  Leon @ RPG Haven (@rpg_haven) reported 3 minutes ago

  Why is the Music app on Mac unable to play albums gapless? Apple solved this problem in iTunes 20 years ago @tim_cook

• 
  WASP in 4K (@4kWASP) reported 6 minutes ago

  @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies

• 
  Grok (@grok) reported 7 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  Даня (@danya__kuzmin) reported 8 minutes ago

  @GetScarlet Hello. I am having troubles installing scarlet for the last couple days. After the timer runs up “open in iTunes” pops up. I press ok and nothing happens after. Everything worked okay before that. Could you possibly know what’s being the issue here?

• 
  Coach Popabitch 🥷🏾 (@CoachPopabitch) reported 10 minutes ago

  @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

• 
  ankhayra (@ankhayra) reported 13 minutes ago

  Dear @Apple , This has been the most frustrating hour EVER. I am trying to make an account so I can login in to the iTunes store and buy a song. - undefined error at first screen - locked - verify codes not arriving - "can't send code to this phone" - does not work in Firefox

• 
  Christopher Price (@chrisprice) reported 13 minutes ago

  Bonjour for Windows Print Service largely is sunset. Apple hasn't updated it and no longer ships it with clean iTunes installs. Apple has moved away from iTunes too. A testament to it is that Apple only had to update it a few times in over a decade, whereas UPnP received literally thousands of (critical) Windows security updates. Bonjour may no longer be needed for new Windows printers, but it remains useful for older printers with drivers no longer maintained. Bonjour itself has succeeded UPnP, which now Microsoft largely relegates to... You guessed it, printing.

• 
  Urvashi (@urvashi_brar) reported 15 minutes ago

  Absolutely appalled at the @Apple service in India. I’ve had an issue with the Add Funds option for ages and nothing, nothing has been done about it so far. It’s getting increasingly difficult for me to renew my subscriptions because iTunes just won’t let me add funds

• 
  ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported 15 minutes ago

  @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

• 
  Carson Reed (@cinemamotionss) reported 16 minutes ago

  @WillFaucherVFX Use iTunes and do a backup, my phone had the same issue and Apple doesn’t let users clear your cache easily. 💩

• 
  Matt (@mpetruzz) reported 20 minutes ago

  @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

• 
  Mariah Carey's World (@MCareysWorld) reported 22 minutes ago

  Anyone knows if the issues with iTunes (the song was listed as an album instead of a single which is why is not appearing on any charts and people can't find it) have been fixed? #TypeDangerous @MariahAlerts @MariahCarey

• 
  Himanshu Dhrangad🇮🇳 (@dhrangad) reported 22 minutes ago

  @AbhishekMarkets I would say that most people use iPhone because it is easy to upgrade. In android there is no full backup option like itunes that backs up passwords, notes and logins also. If you think you know some free apps that backup whole android (u can exclude login) let me know

• 
  Ultramõrd Sillu (@suunasolkija) reported 27 minutes ago

  @spectatorindex UAE: Please stop before someone actually reads the UN Charter we’ve all been ignoring like it’s the iTunes Terms of Service.

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 27 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  🧢 (@jude__NB) reported 31 minutes ago

  @grok design me trading flyer Listing the service I can offer such as Buying iTunes card

• 
  Kimberly L (@VXxANDROMEDAxXV) reported 33 minutes ago

  @jmimies I stream him on iTunes and haven’t had issues (America)

• 
  Eula|Navarrete♎️🇺🇸🫒 (@EulaNavarr36338) reported 35 minutes ago

  People who use Apple Music or iTunes should be aware of some changes to their service. Starting March 1st, 2018, Apple Music will no longer offer ad-free listening. In addition

• 
  JPL13 (@TreadmillRaver1) reported 44 minutes ago

  with my return of Iphone to her with the request that the phone number be terminated or at least that ATT be informed that the phone was broken and I had/have no ability to fix it and thus I gave it back to her. Following that I had no access to my legally purchased Itunes books

• 
  ticketmaster hate account (@ewelinaevis) reported 44 minutes ago

  @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

• 
  AJ on The Go! (@AjjjiAjii) reported 44 minutes ago

  @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

• 
  c (@nIcgrmes) reported 45 minutes ago

  i’m not confusing anything! okay so for example, the banned from no remix, because that’s been causing discourse within the fanbase. sure, it went #1 on itunes due to the barbz’s support, but it tanked in streaming bc the gp didn’t know/care about it to listen to it. this is where the problem lies. we all know barbz are gonna defend nicki down. but who’s gonna carry the success of her music? bfn remix didn’t even have enough points to have her credited on the song. what’s gonna happen when she drops nm6 and it tanks bc only a handful of people are buying it on mf itunes?

• 
  𝒫𝓇𝒾𝓃𝒸𝑒 ✧ (@thebarbiebtx) reported 52 minutes ago

  Maybe the Barbz should make our own streaming service/chart system. All we need is people relying and using it like Billboard and ITunes Charts, right? What makes Billboard official and not sound cloud charting unofficial? Artist? Money? Business? Nicki alone can launch this ****

• 
  Cranky Cold War Vet (@Bhess) reported 52 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  American Country Music Chatter (@ACMC_Country) reported 53 minutes ago

  @shrimpscorpse @wannarockwithm3 @PopBase Exactly that's part of the joke cause someone literally burned a rep CD cause it knocked Miley down on iTunes. 😭 Mind you, you can't even buy rep on her site right now. 😭

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 54 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  Rooster83 (@Rooster832) reported 55 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 57 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  Alan Taylor (@Alan_Taylor_314) reported 58 minutes ago

  @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi