iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/04/2026 07:40

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • lovethatjimin victoria :) (@lovethatjimin) reported

    @fourbuu you can buy albums on itunes but apple music is a separate monthly subscription service

  • danlabuda Dan LaBuda (@danlabuda) reported

    @Apple any chance of doing a iTunes Match service for our purchased tracks for an upgrade to lossless?

  • MicSpence Michelle Spence (@MicSpence) reported

    All my stuff is up to date, anyone having issues syncing devices in iTunes on their Mac? #appleusers

  • lyriiinae Lexi ✨yae waiting room✨ (@lyriiinae) reported

    @HanasakuShijin Can download iTunes on any computer no problem!

  • dvlos56 LT (@dvlos56) reported

    Happy to say @AppleMusic has Atmos working (and working well) on AppleTV 4K on tvOS. If the change was server side that means it should be a minor for all Apple Music apps (iTunes W10 etc.) to enjoy this right?

  • PetecoleO @petecole[official] (@PetecoleO) reported

    @AppleSupport I am having a problem logging into ITunes connect to view my app status and statistics is this a known problem?

  • MelBoomBos Young Woman Always Broke⁷ - 0.01% (Mel) (@MelBoomBos) reported

    @prodsiuga_zyy @taeswife_REAL @userbfIy Oh ok. If you use iTunes on a computer, you can use that same login info to sign into Apple Music. iTunes is connected to Apple Music.

  • SH_France_JK Shayla Francesca (@SH_France_JK) reported

    ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING DOWN

  • pfranzen Paul (@pfranzen) reported

    @DreNader I dunno, they seem to be very good at punching down. Against the "new-tech-big-dawgs" they seem to always come up short. iTunes is down to 18% market share, Safari?, Maps?, TV?, News? Calendar? Notes? Mail? Losing iPhone market share would be an absolute disaster.

  • DylanSForest (((Dylan Forest))) 🛠🌃🍕 (@DylanSForest) reported

    @AsurionCares That wasn’t the issue. I was being told that I needed to submit proof of purchase for a damaged device, which I don’t have because it was a gift, and they told me to screenshot the device in iTunes as proof. I don’t know how I’m supposed to do that when iTunes no longer exists.

  • HJ7134340 ᴮᴱ방탄💜H.J⁷🥞 (@HJ7134340) reported

    @Janeeistar @ARMY52Hz @CHART52Hz No problem I want to help too .. just one green signal and there won't be anyone else bothering in k charts lolol but for now it's spotify yt itunes am

  • ChadMeise Chad Meisenheimer (@ChadMeise) reported

    A film aggregator is a third party service that can help you get your movie, short, or series distributed on platforms including Google Play, Sony PlayStation Network, Amazon, and iTunes. On these platforms, customers can then purchase your content.

  • eaquac edu⁷ (@eaquac) reported

    I ARMYS we have to keep buying on iTunes too we might go down today

  • buttermilkdad DanniiMinogueRemixed (@buttermilkdad) reported

    I'm going down the iTunes pipe before I used my brother and like all going to

  • Threerik erik (@Threerik) reported

    @samsung_fanboy_ @famouslyan0nym @Veritas2021 ah yeah if you have no other iDevices then rip. no clue why apple limits it like that, its dumb there is another way though, if you sign in to an old version of iTunes on windows and "purchase" apps from there, and then continue the process. can't remember exactly, google it :)

  • taylor_gm_peace lucas⸆⸉ | manifesting 1989 TV era (@taylor_gm_peace) reported

    @wearetaylortots nono don’t! apple music is the streaming service! don’t buy them on itunes! i’m not sure if itunes has dolby atmos

  • SH_France_JK Shayla Francesca (@SH_France_JK) reported

    ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING down 👇

  • skillshare Skillshare (@skillshare) reported

    @MoreFilms04 You will still need a valid debit or credit card in order to sign up through iTunes. But if you're having any trouble creating account, feel free to send us a DM with your email address and our support team can help!

  • amandalovestay Amanda 👩🏼‍🎓 (@amandalovestay) reported

    @FalseRod Apple music and Itunes are different. Itunes is a free account. You download songs you want to buy. Apple music is a streaming service that works just like spotify. You pay a monthly fee and have unlimited access to songs to add to playlists. They are both just owned by Apple.

  • Infosanity Andrew Waite (@Infosanity) reported

    Anyone else drive @Sonos via @iTunes stream to AirPlay? Performance seems to have taken a nose-dive after last few updates, regularly unable to connect to speaker, and stuttering audio. Anyone experience the same? Or local issue to me?

  • RDRv3 David Ruddock (with 5G by Pfizer) (@RDRv3) reported

    I installed the iPad OS 15 beta and lol I soft bricked my iPad. can't restore it without a Mac (I already tried iTunes restore, and yes the libi mobile library). just gives me error. going to the genius bar. lmao

  • yugmyeonhoe SRI: KYG1 IS COMING🤰 (@yugmyeonhoe) reported

    Kyg1 is not just a cb its HIS solo career Yugyeom will get a profile on wiki, his own Spotify and iTunes profile. Even after producing junk amount of got7 songs he doesn’t even got bare minimum like everyone gets. We tried to update on wiki IT ALWAYS TAKEN DOWN YK HOW THAT FEELS

  • ItsHeyMiso Miso (@ItsHeyMiso) reported

    12:40am, been trying to update my iPad for the past 2 hours and it continues to error out when I try to update iPad side saying I don't have a network connection, and iTunes side for a different error. Thought they fixed the issue last time I went in Q.Q

  • ryanobrien Ryan O'Brien (@ryanobrien) reported

    @BillHuntBits As much as I want to support physical media, the low price on iTunes plus my own financial issues are making that real tempting. :(

  • Splatsune Lily! (Neurario) (@Splatsune) reported

    I will say, I have been using Syncthing extensively to sync my music library, playlists and all, directly with my phone. It's nice. Because it's on a Linux server though, while I have network access to it, it's notably harder or more annoying to sync with, say, iTunes.

  • adamschoales adam “pure west” schoαles. (@adamschoales) reported

    @AppleMusic @jdalrymple I’m still paying for iTunes Match (because I’m honestly not sure if I need to or not) and maybe that’s part of the problem? But regardless, it’d be great if someone from @applemusic could help me out here. Because I have encountered so many albums like this.

  • Eternal0Star Khalid “Eternal” Al-Afaleq-Nigh (@Eternal0Star) reported

    @straycunt If you're a weirdo like me who still has a PC full of MP3s (legal and otherwise) I'd recommend switching to CopyTrans. Free version is meh, but less bad than iTunes. Doesn't fix the iPod's actual problems but at least you don't gotta struggle with iTunes.

  • SH_France_JK Shayla Francesca (@SH_France_JK) reported

    @TylerJFrye @BTSonShazam @krbe ARMY US 🇺🇸PLEASE #BuyButter3rdWeek ON ITUNES WE ARE REALLY FALLING DOWN

  • BarbieDefender1 Barbie Defender (@BarbieDefender1) reported

    Please skip buying on iTunes and stream on apple music. Buy on other platforms like Amazon and google. When u mass buy on iTunes our hopes to remain stable on apple music will go down the drain. When u buy the song and don't delete the download it's pointless.

  • RDRv3 David Ruddock (with 5G by Pfizer) (@RDRv3) reported

    the libi mobile library is no longer compiled for Windows, and iTunes restore gives me an error (even with a direct link to a locally downloaded IPSW). windows just rekt my multiplatform lifestyle.