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iTunes

iTunes status: streaming issues and outage reports

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Full Outage Map

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • 50% Errors (50%)
  • 20% Audio Quality (20%)
  • 20% Sign in (20%)
  • 10% Playback Issues (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Errors 9 days ago
Swindon Errors 15 days ago
Derby Sign in 20 days ago
Derby Sign in 21 days ago
Guayaquil Audio Quality 28 days ago
Kolkata Audio Quality 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • AjjjiAjii
    AJ on The Go! (@AjjjiAjii) reported

    @alexcooldev Bro the biggest issue is making itunes account of another country. How do we do that ?

  • radoistaken
    Rado (@radoistaken) reported

    @Naija_PR Wrong choice of words… the real billion movers are not the problem. It’s the $50 iTunes boys that brings shame to the industry

  • wdytagustd
    ᴬᴰ⁻ᴰᵃʸ ʞiwi⁷🥝🎸🥢해금 (解禁) (@wdytagustd) reported

    @googiepies @Koobidivines @sugatakemymoney the problem is that it isnt very high on itunes or other platforms either which is worrying

  • KATHARI34496680
    🍡Katharine K🍛 + Campus Ambassador of Temu ~ (@KATHARI34496680) reported

    I have had a few issues with my jailbreak since upgrading to Palera1n. The first time it happened, I was using Cydia Impactor and my phone would just randomly turn off. After running some diagnostics, I found out that my battery was at 0% so I restored it using iTunes.

  • ewelinaevis
    ticketmaster hate account (@ewelinaevis) reported

    @jisoofalafel im not... a fan messaged sorn about the issue and only then it was put on itunes even surpassing whatever bts song was trending at the time... their power was too much for cube to handle and ill never forgive for how they mistreated my girls

  • aSinisterQrow_
    Qrow ❤️‍🔥 | just escaped the Hells | ❤️‍🔥 (@aSinisterQrow_) reported

    is anyone else's VTube Studio just NOT working correctly ?? i can only be in my model for an hour before the framerate DROPS to ****** 2 fps -- i cant use VTS at all unless i KEEP ITunes open the entire time i using it . i have to connect and reconnect 75 times every time .

  • NancedOff
    Nancy (mask wearing true believer) (@NancedOff) reported

    Down to my last $4.14 on my iTunes account - do I use some of it for the song I'm thinking of downloading only to then remember a song I would rather have bought, or do I wait?

  • crypto_div
    DivXMaN (@crypto_div) reported

    @icecube Use FindMy to issue the command to wipe it remotely in case it goes online. Most likely a baggage handler took it- they'll connect it to iTunes, erase it, and reinstall iOS. Highly unlikely you're getting it back.

  • jwflame
    John Ward (@jwflame) reported

    @rustytatra @Gammitin But all totally inaccessible and unavailable unless you first download and install the itunes spyware app, create an account, sign in and provide payment details, then perhaps it might be possible to see what is available. Physical media requires none of that BS.

  • Aiden57518460
    Aiden #LeaveHBOMaxAlone #FireDavidZaslav (@Aiden57518460) reported

    @ClassicCNFan @NaruMembrane When iTunes adds complete series to their service, that usually means a complete series DVD box set's coming soon.

  • glcollins
    Greg Collins (@glcollins) reported

    My biggest issue with the #AppleTV app is that I cannot pick my dealt viewing source. If I purchase something from iTunes, I do not want to watch from a streaming service (due to the commercials). @Apple please fix this. You are making buying something on iTunes less valuable by defaulting to the streaming apps.

  • hcidarius
    Michael Darius (@hcidarius) reported

    @shahbazmagsii Always down for a good party. I designed the iTunes Muaic Store.

  • Francesco_Adam
    Revenge of the Jedi (@Francesco_Adam) reported

    Can we make it easier to get custom ringtones and alert tones? I have no problem purchasing them, but the current State of the iTunes Store is pretty bad. @iTunes @Apple @AppleSupport

  • CoachPopabitch
    Coach Popabitch 🥷🏾 (@CoachPopabitch) reported

    @MVPKing973 Had some of my favorite mixtapes on there. I need to login and see what they were so I can go to YouTube and convert them and download them to my iTunes.

  • mpetruzz
    Matt (@mpetruzz) reported

    @Dean_Devlin iTunes is where the problem is. It's where I tried to buy it.

  • caprios_jay
    Eden (@caprios_jay) reported

    How to Buy music from the iTunes Store 1. Open the iTunes Store app. At the bottom of the screen, tap Music. 2.Find the song or album that you want to buy. 3.Tap the price next to the song or album to buy it. 4.Sign in with your Apple ID and password to complete the purchase

  • Bunyan2011
    Rick (@Bunyan2011) reported

    @avilla01_ @DAZNBoxing I receive email receipts from Apple/iTunes whenever a purchase is made. There’s a link in the email to report a problem. I reported it yesterday and had the refund this morning. Then canceled DAZN.

  • AlmsIntlMusic
    A.I.M.A. (@AlmsIntlMusic) reported

    @_AmandaCross We can send in your video content to VEVO iTunes Yahooscreen tidal and more at no cost to you at all we don't use service fees only service agreement and that's it for more info follow us back & inbox us. Thanks Amanda 🙏

  • ravioli_lvr
    grace (@ravioli_lvr) reported

    when I was ten I bought monster by lady gaga on itunes and it was the explicit version and I instantly got so scared that i’d get in trouble I told my parents on myself and my step dad tried to get apple to refund and undownload it from my ipod

  • Rooster832
    Rooster83 (@Rooster832) reported

    @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

  • LycanWitchcraft
    ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported

    False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

  • waeppw
    abc doreWi (@waeppw) reported

    @BLINKSTATS this is why I hate Apple music cause udk what is causing the problem. it's either u played the downloaded iTunes version or WiFi isn't working

  • Alan_Taylor_314
    Alan Taylor (@Alan_Taylor_314) reported

    @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

  • namgistory
    Elena⁷ • military wife • 아포방포 (@namgistory) reported

    @N11nyNancy @brk_mira How do we suck at multitasking when we kept 3 jm songs on spotify global at the same time for a month and they are still doing well? People are scared to buy from the official store but there is no issue with itunes or amazon. There is no excuse for bot entering charts at all

  • ngaiii_
    SHANGHAI-NGAI🎀 (@ngaiii_) reported

    @QCWorldwide The problem with the barbz they don't wanna push songs post first week, like they want princess diana @ 1 for the first week then go cold that's all they don't push songs after first week chart I mean look at alone it hasn't reached 1 on itunes yet,no promo and buying parties

  • blerghhh
    Starving Artist (@blerghhh) reported

    @MaccabiTrader @psac_afpc They also in the same call offer to clean my air-ducts and help with my windows licences. This is a marked improvement in service! The only catch is that they ask me to buy iTunes gift cards from my local Wallgreens requiring an international border crossing.

  • 4kWASP
    WASP in 4K (@4kWASP) reported

    @SphynxterRisen2 I have a plex server but I like getting 4K HDR and sometimes even 3D movies (for Vision Pro) so I usually just buy movies dirt cheap on sale. My iTunes library has been running since the iPod days and I have hundreds of movies

  • BiezusNice
    Biez (@BiezusNice) reported

    @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

  • beaarthur85
    ani (@beaarthur85) reported

    never updated to spotify or apple music because i still use youtube to mp3 and itunes. why should i change what already works and add a monthly fee to it plus the issue of "oh the artist is having a dispute now the music isn't available." i have ALL the power for free on itunes.

  • Natasha40166078
    Natasha⁷ 💜 is seeing Jin 💜 ⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ 💜 (@Natasha40166078) reported

    Arrhhhhh iTunes won't let me sign in 😭