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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Sign in (50%)
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Errors (25%)
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Playback Issues (25%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Naperville |
Playback Issues | |
 Perth |
Sign in | |
| Adelaide |
Errors | |
 Glasgow |
Errors | |
| Long Beach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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TheOtherMike 🏡 😷 🏒 🇨🇦 Fully Vaccinated 😀
(@MikeO2000) reported
@AppleSupport I am being forced to repeatedly signin to my many Apple devices (Apple TVs, iTunes, iPhone, iPad). My account has gotten locked, I had to unlock it and I’m still being forced to repeatedly signin. Pissed off? You bet. I’ll never buy another Apple product ever again.
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Lyrics Bot
(@BotLyrical) reported
"I'm sorry, mother", "I'm sorry I let you down" (Song: Amsterdam (iTunes Session) by Imagine Dragons)
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hugh jass
(@nugsauce) reported
@manyloverm @thebestdamnken @DeegashK Apple ID Find my Phone ITunes Calling your service provider/using their portal
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🎃 Moirleficent (DTM)👻
(@destiny_thememe) reported
Also my itunes asks me to sign in. I sign in. It asks me to sign in AGAIN. It is the 4th time in the past 30 minutes it’s asked me to sign in.
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Christoph Derndorfer-Medosch
(@random_musings) reported
Public Service Tweet: Make sure to regularly do an in-depth review of your credit card transactions. I just caught a bunch of iTunes payments made using my card. I quickly had it revoked and now spent the past half hour reviewing all 2021 transactions but everything else is good.
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Mulletovich 🎬
(@mulletovich) reported
Any ideas? Struggling to get iTunes to download with windows 10. It wants me to sign into the Microsoft store for the app but when I go to login and use password it just never stops “loading” and get to the iTunes download 🤔 Might sign out of windows 10 and resign in later
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Andrew Kong ♍
(@Andrew_FYoung) reported
@destiny_thememe Try reauthorizing your computer for iTunes 👍 I've had the same problem recently
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Victoria Waller
(@missvwaller) reported
@AppleSupport Hello. I am having trouble with iTunes. When clicking "Get Album Artwork" or "Get Track Names" an error message regarding retrieval of information from Gracenote appears constantly.
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curlyfriezz³⁰
(@riverleabil) reported
@taejinbeloved same and cherry on top we dont even have itunes or apple music service in our country
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James connors
(@JC11854life) reported
@pwd__official Literally was number 1 on iTunes Adam coles music - terrible L
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The Driver Era Switzerland
(@R5_Switzerland1) reported
@BMG_US fix the problem with #Girlfriend by THE DRIVER ERA, on Itunes… the album deserve to be in the worldwide charts, & it’s not, why? Because every people who has pre order, can NOT buy the album… why? We don’t know.
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Bruce Williamson
(@BAWilliamson55) reported
@AppleSupport My wife has a iPhone12. She just updated to iOS 15. iTunes is now telling her that the "Other' category is using something crazy like 16TB. Is this a known issue? Is there anything to try before we visit an Apple store? Thanks.
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ben
(@bezbac) reported
I'm still sad that Apple completely ditched iTunes. It was my preferred workflow for organizing my DJ music catalog. While "Music" can do most of the same, it's UX is terrible in so many places.
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S Page
(@skierpage) reported
@random_musings Apple helpfully emailed me that my iTunes account had bought six copies of a Rihanna song, and provided a link to login to reverse the charge... It was a phishing email to a fake site harvesting logins! Be careful out there.
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A Brand New Day ⁷
(@ABrandNewDayAFC) reported
@MCU_Direct I know this has people very salty but every time BTS gets access to widespread general public then all of a sudden their OLD tracks start rising on iTunes. That’s random people just 𝘫𝘶𝘮𝘱𝘪𝘯𝘨 down the rabbit hole with their money in hand.+
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Kalliopi
(@Kalliopi07) reported
@TSkeptic420 @DHeartsurgeon @jeffereydanger Wait is that how it got in my iTunes? I thought I just got drunk and made a terrible mistake…
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Liam Brigg
(@LiamBrigg) reported
@SArtGeek @BonnieTOfficial Is it an iTunes error, or can you not find it on the UK iTunes Store at all?
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February Grace
(@FebruaryGrace) reported
iTunes giving me issues now and after this week I am really wondering about this Mercury retrograde thing. When is it over?
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Subtextual
(@elementrus) reported
From iTunes to iMusic, a subscription based service which is antithetical to the initial offering of connecting a fan to the famous, a payment to the artist Something irrevocably centric to corporate profit, suffering the same issues as Twitch, relegating the homepage to known
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ben
(@bezbac) reported
I'm still sad that Apple completely ditched iTunes. It was my preferred workflow for organizing my DJ music catalog. While "Music" can do most of the same, its UX is terrible in so many places.
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Dr Katie
(@whatKTdoes_now) reported
Anyone else's iTunes not working on iPhone?
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carambolas
(@x10lily) reported
@kaemsus yea on desktop i have no issue but i still don’t use it because once you open itunes it never closes (on windows)
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The Driver Era Italy🇮🇹
(@TdeItaly) reported
@BMG_US Can you fix it the problem of GIRLFRIEND album by The Driver Era that we can't download the pre order on @iTunes?
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Boomtap
(@boomtaplive) reported
@RiotSupport Yes, I am still having the issue. I uninstalled, reinstalled, rebooted, changed all my settings in iTunes to make sure that all purchases are allowed. Pretty much did everything. Still nothing in the store. Thanks!
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Biggest Lo
(@LolaDope_) reported
My Apple products are pissing me off these last few days. Why are my headphones just all of a sudden NOT working? My phone wasn’t working earlier, my MacBook wasn’t working earlier… my son’s iPad won’t connect to iTunes… I’m fed tf up at this point …
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james 🧣
(@nojamsolivia) reported
Wait is Apple Music a streaming service, then where do people mass buy for Hot 100, was that Itunes?
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Ghost of Tuskin Past
(@Tuskin38) reported
@TrekCore Sadly, no streaming service in Canada has the pre-2009 movies. Gotta either dig out my DVDs or rent them iTunes or something
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Ricardo 0xDEAD
(@0xDEADBEEFCAFE) reported
@DosFox1 @NanoRaptor I once stood up a DAAP server on my Debian box that had my MP3 collection, but iTunes crashed when connecting to it because, it seems, the library was too large. I ended up using it over AppleTalk (which also allowed the Debian box to do Time Machine backups.
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✨Bravo Logic✨
(@BravoLogic) reported
WTF @itunes? First you delete all my music that I painstakingly uploaded then you don’t let me buy music anymore? The whole interface is horrid now. I do NOT want subscription service!!! For the love of God we need a replacement for apple. Microsoft too. They are both awful.
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fizzbub
(@fizzbub1) reported
@TootPoofer @AlreadyDeadTPNE @shari_7 Will the songs get taken down In my iTunes library?