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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (38%)
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Sign in (38%)
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Buffering (13%)
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Playback Issues (13%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Bedford |
Sign in | |
 Sydney |
Buffering | |
| Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@REALSgtBrdStk) reported
@SuperSaf Usually syncing to iTunes via USB fixes that issue, does for me anyway.
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🧈 Foreva ARMY₇
(@BTSHome389) reported
@DearBabyArmys I can imagine. Don't let it get you down. I avoid solos...to me their opinions don't matter. The situation is what it is. iTunes is generally what we do for this type of release. We are already supporting 2 songs and BOTH eligible for major awards, so...solo stans can move.
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pretty savage l1sa ❤️🔥
(@swallalisaa) reported
even top 15 is possible, as long as it continues on increasing in paid platforms, our views won't slow down and we should collect more #1's on iTunes (those countries who already got their #1 please keep on buying)
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Leo Blouin
(@Arconaute) reported
@iTunes Windows 10 iTunes user here, remember me? iTunes is hopelessly outdated. I have a high perf workstation and gig internet yet, iTunes is sluggish, doesn't support resolutions above 1080p. Where is music app for Windows? Seriously considering moving to another service.
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Dave
(@ItsDaveRun) reported
@PeacockTVCare I am trying to delete your service and it is impossible. There is nothing showing in my @iTunes subscriptions and your online help is horrible. Let’s get this figured out.
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AKHamlet Books
(@akhamlet) reported
@ES_Alexander7 The other issue with paying such a high price for ebooks is that you are only licensing the book. It is why I still buy cds and burn them to ITunes. If I no longer want a book I can trade it into a used bookstore, I can sell it, I can donate it to goodwill & get a tax write off
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Jonathan Eby
(@JonathanEby) reported
@mattzollerseitz @criterionchannl Structural issues aside, that’s the most annoying thing about the purchase to me. The disrespect for a century of film history. Like, I’d like to see Vanishing Point on the big screen, or even on Blu ray, but I can’t even rent it on iTunes, and I know I probably never will.
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Oz Jones: PPR Panda
(@YungEnNiner) reported
I have never hated @applemusic as much as I do right now. When you download numerous playlists for a cross-country trip, @iTunes should play those. Don’t give me -7300 Error message.
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@kentindell @jamesbromley The Apple TV app is iTunes. They don’t have iTunes on Macintosh anymore. Not to be confused with Apple TV+, the streaming service.
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AlNeaimi_Channel
(@AlneaimiChannel) reported
advice : Don't update your device to IOS 15.0.1 Some have encountered problems: - Facetime crashes - screen comment It is better to wait until a version is released that solves these problems and then update your device Back to versions 15 or 14.8 Via iTunes or 3utools
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lil mama
(@hlaurelx) reported
@dequintinn that’s what i used for editing but I tried using a app called download & using a mp3 converter site and it gives me an error. I think it’s the site & it doesn’t allow me to upload from itunes
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Alex
(@MetalHaze) reported
@jongold @sohansubhash It used to be called iTunes Match. They rolled the service into Apple Music.
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addi'♡💌
(@winterisyuh) reported
I don't have that much us onces moots 😞 pls buy the feels on iTunes, if you don't have the money use the funds that @billboard_twice have provided, we're dropping down from top 10
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Cat
(@moggie1984) reported
Anyone else really miss good old #iTunes? The awful #AppleMusic app only allows me to add or delete music from my retro #iPodNano 3rd gen but I can’t play music, access ‘Get info’ or do anything as all the menus are greyed out! 😞 anyone else have trouble?
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salvie of saturn 🪐
(@salvieofsaturn) reported
okay it’s getting sliiiightly annoying that h hasn’t put the film out on dvd or amazon/iTunes downloads or a streaming service yet 😐😐😐
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James D Lee
(@Ananasi01) reported
wow anyone else having issues with @iTunes seem all my purchases are whipped and I have lost everything I own thanks a lot @Apple
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Ryan℠ 💫
(@ryanmiano) reported
@sammyhagar i wish they would’ve had iTunes back in your day, it would’ve fixed the $1.39 issue(s) that so many of those who worked ‘in the music store’ also had… or the 90’s version of the tape/CD clubs that I had to join to get all the music I couldn’t afford otherwise.
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Mixes 'n' Tapes
(@mixesntapes) reported
Premiering ya boy, $AHWREE, layin' down some bars on his new LP, G $hit. Download it now on iTunes.
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Mike Gammell
(@kickinlikesally) reported
@patriciacfiske @YouTube Had the same problem. I paid through iTunes so I submitted a refund request with Apple. Very skeptical about my chances of getting the refund though.
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Drowned
(@ValksyLG) reported
Since nothing in life is free Consider the difference between £20 on an itunes movie rental thing £20 on a video game Now break down the hours of entertainment - or at least distraction.
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Hawke 🌿 Commissions open!
(@onyxteeth) reported
@vivisect_vi khux and mystic messenger ruined my life i Swear To God. mm was worse like that one is just EMBARRASSINGGGG the way i bought an itunes gift card during lunch at school and then my bank shut down my card bc they thought that was suspicious
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Luis Ramos
(@KineticBongos) reported
@yosajidshaik True. But with most Apple devices, I never needed to look up. Because they just worked. Aside from small iTunes issues, but even the Customer support from Apple is amazing
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Keith Gable 🌻
(@ZiggyTheHamster) reported
@ashleygjovik There’s a configuration option to tell iTunes to not try to manage the files on disk that works around what I did to my library which solves the issue but holy crap why wouldn’t it go “okay you really want me to delete thousands of files?”
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RIEKO/RIZ (not pronouns)
(@osarizz) reported
@_qwertii hmmm.. i would prefer if you use codashop but you did say that you only use itunes credit, so maybe i’ll trust you into login in my account
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Blaine Bettinger
(@blaine_5) reported
@DebbieKennett I do, although I'm looking for an easier solution. Connecting my iPhone to my PC always seems to lead to various issues, and iTunes has to be updated almost hourly it seems..
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Donna 💉💉 🐶🐱🐊🌊🇺🇸🏳️🌈🏌️♀️⛳️
(@dach1031) reported
@SoPlainlyJane @TG22110 Me too. I have an old cassette and no way to play it. May have to break down and find it on iTunes
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Uriah Liskow
(@ULiskow) reported
Hey @Apple, fix your stuff guys. I shouldn't need to sign into my iTunes to update apps if there was a billing problem. Fix it. Tired of all the bs y'all doing.
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Anju Sabu🦈
(@ohdakuwaqa) reported
@dando_marc @sarumahdi Very true! That’s the problem with all apple products - my phone lasted for years until one day it wasn’t recognised by iTunes on my laptop. Quite ridiculous.
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Kylie♡Vachirawit
(@bedofroses1984) reported
@jiblekvachi97 The song is well-received considering that it was leaked months ago but still managed to make it to itunes ww, that's great already. The MV is the problem, it seems many people are not interested to watch the MV w/ Bw scenes. It's an overused story, so it's less interesting.
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Rajat Singh Sandhu
(@RaJaTSaNdHu96) reported
@jellytwiceee @JYPETWICE I bought it many times issue is am not from US , cant buy on amazon and itunes with US address and card, 😭 i tried it