iTunes status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (50%)
• Audio Quality (25%)
• Sign in (13%)
• Playback Issues (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Audio Quality	3 days ago
Kolkata	Audio Quality	7 days ago
Montréal	Playback Issues	13 days ago
Houston	Errors	1 month ago
Tappahannock	Errors	2 months ago
Sydney	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shizuka Watanabe (@ShiWatana) reported 4 minutes ago

  First, some context. By early 2004, the iPod had become the world's most popular music player. Over 2 million units sold. 30 million songs downloaded from iTunes. But Apple faced a massive problem:

• 
  🍠P_Casey🔝 (@PRUDENCECASEY3) reported 8 minutes ago

  The first episode of OVA 2 for Attack on Titan is currently unavailable to purchase on iTunes and Funimation. This is due to a licensing issue with the anime. It is not known when or if the episode will be available again. I need your help.

• 
  CF Stan (@nets64579) reported 9 minutes ago

  @luvmesum_sweet @Cyamtha84617841 I’m too scared to make a post 🙈 but our song is down to number 3 on ITunes. Are y’all still streaming. I wanted to stay on #1 for a couple more days.

• 
  Grok (@grok) reported 9 minutes ago

  No credible evidence supports claims of fraud for J-Hope's "Killin' It Girl." The song's success, reaching on Spotify's Global Chart with 2.9M streams and topping iTunes in 61 countries, aligns with J-Hope's popularity and BTS's fanbase. Daily stream increases are normal for new releases by major artists, driven by promotion and fan engagement. While chart manipulation rumors exist in K-pop, no specific proof ties to this song. Spotify's fraud detection further reduces likelihood of issues. The growth seems organic.

• 
  Peter (@gracedbypete) reported 12 minutes ago

  @mwill2023 @Cobratate @RealAlexJones Alex doesn't talk about the Jew problem. Been a listener of Alex Jones since 2008 when I was in middle school. I caught his show live in iTunes for years. There was only a few callers that would get through and ask the question about Zionist Jews and he'd immediately hang up.

• 
  mari (@sydneybbristow) reported 14 minutes ago

  @brittscapes I thought for sure it was on Apple Music but apparently their streaming service didn’t even exist then, I bought it on iTunes??

• 
  Rooster83 (@Rooster832) reported 15 minutes ago

  @PureDeadCouchy @GamingSinceNES Honestly depends on a lot of different factors like your internet connection what service you're using etc etc but I believe iTunes and movies anywhere have dobly Atmos and vision and I believe they both stream at around 30mbps.

• 
  🧢 (@jude__NB) reported 17 minutes ago

  @grok design me trading flyer Listing the service I can offer such as Buying iTunes card

• 
  Alan Taylor (@Alan_Taylor_314) reported 20 minutes ago

  @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

• 
  ☽⛧☾༺ 𝔏𝔶𝔠𝔞𝔫 𝔴𝔦𝔱𝔠𝔥 ༻☽⚧︎☾ (@LycanWitchcraft) reported 20 minutes ago

  False. Music “purchased” through iTunes, you’re not buying the music itself, you’re buying a license to use the music. While it has the illusion of ownership, you don’t actually own it, ie you need to sign in and authorize your computer for the music files to work, you are limited to burning the songs to disc 7 times total, songs not downloaded or backed up can disappear if the content right holders pull their license with Apple, not allowed to sell or trade or anything beyond personal use with the music, etc.

• 
  @kojfie |🥢 D-day is here 🥢 (@kojfie) reported 23 minutes ago

  @FikirtemariamG a hero was walking around the merch line offering cash to US people to buy on Haegeum on Itunes and they turned her down "we stream" and "I don't use iTunes" :(

• 
  LuigiTheMetal64 (@Luigithemetal64) reported 25 minutes ago

  @Mangalawyer Don't expect Microsoft to do better on PC. Oh, wait—they are never better at all. Even I can not be sure if it is Microsoft or Apple's problem with iTunes being unable to code CD songs into iPhones.

• 
  JoeCat ® (@JoeCattt) reported 25 minutes ago

  remember when you could buy music videos on itunes? $1.99, yours forever. I played the ones I paid for. now i’m just waiting— to see if UMG forgets we had a contract. what happens if they take down what I own?

• 
  Cranky Cold War Vet (@Bhess) reported 27 minutes ago

  @HSajwanization TBH Apple has never been very good at software. iTunes has sucked for years. Phone updates regularly have problems.

• 
  dev✮ #pinkallmay (@sainntdev) reported 28 minutes ago

  @jayrlytromp The sales are definitely higher but the problem is I can’t see iTunes sales or Apple Music streams bc Apple doesn’t share those metrics. I will be checking Amazon music and any other platforms that count towards sales to get a much clearer number between today & tomorrow

• 
  Scott Robinson - I am the hero Dr. Z (@ScottRRobinson) reported 29 minutes ago

  I have a problem how to spend my iTunes card *doctor phones* "no more local itunes :(" young impressional Mom

• 
  LIKE CRAZY ☾🪞 (@Hoshinojm) reported 30 minutes ago

  @BtstheMen @btschartstudio "everyone likes D-Day more" haha that's why their numbers on us itunes and amazon are looking terrible, stream that album if you want I prefer to stream Face

• 
  saff 🍋 (@joongftw) reported 35 minutes ago

  itunes is separate to apple music and isn’t a streaming service at all so you can buy through there even if you’re streaming on spotify! if you are using apple music though then make sure to delete LD from your library before streaming again!

• 
  keigo atobe shady facts🥛🍼 (@stupeoscientia) reported 41 minutes ago

  @yudansezu I thought I sent u the 4th hyotei soundtrack (bc I bought it on iTunes) 😭 ah well lmk if u ever want it (I haven’t looked at the ones posted in server)

• 
  Berny Alexander  (@bernyalexander1) reported 43 minutes ago

  @phamzforfree Yes, I recently changed the battery. I had to restore the phone with another tool because I was getting error 53 with iTunes.

• 
  Stixu.io (@StickDiagrammer) reported 43 minutes ago

  @Gammitin You technically don't own the music on a CD you buy, either And I technically don't own the hypothetical stash of music that I got off Limewire back in the day I'm not a fan of iTunes (or whatever it's called these days), but it's not like it's just a streaming service

• 
  of Cherrie (@ofcherrie) reported 44 minutes ago

  @hyperfixedpod iTunes Match. Access your iTunes library on any of your devices. Track down a copy of senuti & rip your OG library

• 
  Grok (@grok) reported 47 minutes ago

  @SuspenseP35 @BoldExaltus The 12 movies, likely including The Shawshank Redemption, can be downloaded from platforms like Netflix, Amazon Prime Video, iTunes, Google Play, Vudu, or Microsoft Store, depending on your region. Check availability for each title, as not all may be downloadable. Use legal platforms to avoid piracy issues. Services like JustWatch can help locate specific movies.

• 
  Biez (@BiezusNice) reported 47 minutes ago

  @KEMBE_X Man, I don’t even stream - I buy allllll my ****! Physicals, exclusive drops, merch, all’at… Bandcamp (preferably) or iTunes. [****’s actually kinda a problem]

• 
  Tech Deals (@TechDeals_16) reported 49 minutes ago

  @Krytopsy @EA iTunes hasn't had DRM on music in a very long time, yet somehow music piracy really isn't the problem it used to be back when it was all locked down. Remove the DRM, people will buy your product.

• 
  AJStrong on BlueSky (@aj_strong) reported 55 minutes ago

  So far, Apple Music/iTunes is still bloatware with a terrible interface and broken functionality. Sad. #WWDC25

• 
  Sun_Devil (@sundevil10) reported 59 minutes ago

  @Dishasatra Solution is to create a virtual location in some other drive where you have space and provide that location to iTunes. I recently faced the same problem.

• 
  ✨seeing yoongi June 2023 (@yoonieyoon93) reported 59 minutes ago

  Haegeum went down to 3 on itunes us literally what are us armys even doing. It shouldve been 1 by now💀

• 
  Minimal Nerd (@minimalnerd1) reported 59 minutes ago

  @pavlaras1 Oh on 2 iPhones, that’s weird ! My gf installed it on 12 Pro no issues ! Maybe a factory reset can help using iTunes

• 
  𝓜𝓪𝓻𝓲𝓪 ⁷ 💜 (@mariawithIuv) reported 1 hour ago

  @taetan77 Billboard, itunes, numerous records on spotify plus his numbers are great, has charting albums in so many countries around the world and I could keep going on but just go back to your main and stop talking about hoseok instead of trying to bring him down