iTunes down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

• Errors (42%)
• Buffering (33%)
• Sign in (17%)
• Playback Issues (8%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

City	Problem Type	Report Time
Wolverhampton	Errors	4 days ago
Dillon	Buffering	11 days ago
Kansas City	Errors	14 days ago
Cardiff	Buffering	15 days ago
Hannover	Buffering	18 days ago
New Bedford	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✿ LOW STAN (@FACEISPRETTY) reported 27 seconds ago

  @thruyourwap @chartdata Cardi featured 2 great rapper on a song that didn't even see the US itunes #1,sit down

• 
  Pariah (ENVtuber) (@IPariahl) reported 6 minutes ago

  @DaeghunPlays Funny enough i had this issue, reinstall itunes

• 
  Philip Athans (@PhilAthans) reported 9 minutes ago

  Every once in a while a song comes up on my iTunes that's from an album my wife bought and I have to stop myself from panicking, thinking they signed me up for a tria" of their streaming service again. Hi, Whiney Houston, it's okay. We're okay.

• 
  FenixRising (@FenixRising73) reported 13 minutes ago

  @the_danielle1 No I listen to Audible a lot and iTunes so not sure if I need the service but kinda miss it.

• 
  SassMaggs (@Jjulian6412) reported 13 minutes ago

  @cryptotho @liz_churchill7 Last time I checked, listening to iTunes doesn't invoke adverse reactions such as stroke, myocarditis, pericarditis, neurological issues, paralysis, or death....

• 
  travis Irby (@iamtravisIrby10) reported 17 minutes ago

  iTunes pulled that R Kelly down so fast

• 
  Visit Google PlayStore For The Talktailor App 💐🤎 (@august12th_) reported 19 minutes ago

  So R Kelly dropped an album, not going to lie, I would have loved to listen to it but apparently it has been pulled down from Spotify and iTunes 🥴🥴

• 
  Mr. Jay Hill (@Mr_jayhill) reported 20 minutes ago

  iTunes took the R Kelly **** down that fast ?

• 
  xXDibbs "The Right-click and Save As guy" (@xXDibbs) reported 21 minutes ago

  @midiankai I think he means that Napster was a primitive version of what would ultimately be ITunes / the app store. So while those AI programs in there current form are creating a massive problem. In the future, they'll become something far more useful to society.

• 
  CNNickandDisneyFanboy (@ClassicCNFan) reported 23 minutes ago

  @thecartoonnews @cartoonnetwork I’m glad CN acknowledged the special. It’s not on iTunes or on HBO Max due to music licensing issues. How do I know? I got the details from the Cartoon Network Wiki.

• 
  fictitious (@fictiti53448470) reported 25 minutes ago

  @dj_atownsend @iTunes They took it down because it was leaked and he didn’t authorize it’s release. Someone got it from his old equipment that was given away when he was arrested.

• 
  BC (@B_Craw4D) reported 27 minutes ago

  They took Kellz new album down on iTunes🤔

• 
  D’Ron (@CinematicCase) reported 27 minutes ago

  @Milan_Rouge No problem. When you do it in like the right corner of iTunes you should see a little circle start moving. If it doesn’t do it automatically (which I doubt) right click and you should see an option to do it manually.

• 
  ɴᴀᴛᴀʟɪᴇ (@Slaylenaalways) reported 28 minutes ago

  Sorry I’ve been kinda inactive y’all. I saw that you were trying to trend “BUY CALM DOWN REMIX ON ITUNES”. Do y’all still wanna do that?

• 
  Ivo Ilić (@TheIvoSon) reported 28 minutes ago

  @alexshws @rmondello My concern isn’t someone getting in, it’s what happens when Apple decides to lock you out of iCloud and you’ve lost your device? They are currently be sued for similar issues with iCloud and iTunes where they revoked access to users.

• 
  ty ✰ (@owndiscomfort) reported 28 minutes ago

  @YaBoiMaldark wait i lied they got taken down but i can email you my file from my cd i burned to itunes

• 
  DEREK BURGESS (@derekcburgess) reported 28 minutes ago from Walthamstow, England

  Does anyone else have issues with @iTunes where u download a song or album & when u go to play it, it comes up as this computer is not authorised to play it? Have had this on a few tracks recently. Considering u have had my money to download it, it shouldn't come up with this

• 
  Ellee (@pluiedefeuilles) reported 30 minutes ago

  the app Itunes is no longer itunes. Apple changed it to 'Music' when they decided to push for their streaming platform. You have to sign in with Apple ID, which most of the time require you to put in your card information.

• 
  💜 Mary ⁷ ᴾʳᵒᵒᶠ (@marybtsgirl) reported 36 minutes ago

  @JMsLeftShoulder Hmmmm. I made sure to open the files up on my computer in iTunes then made sure to sign in on my phone with the same account on my laptop. Hopefully that’s works for you.

• 
  Daniel Hitchens (@DanHitchens) reported 38 minutes ago

  Hey @sebastianbach! Why is the album Angel Down so impossible to buy anywhere anymore? I can’t even find it on iTunes🤔

• 
  Abigail Johnson ♿️ (@Nursey1994) reported 38 minutes ago

  @AmazonUK what the hell has happened to the Dots & Alexa? Midweek they’ve ceased to play any iTunes playlists other the first song. Then it says it’s the only song! Been thru the app,all settings correct. Many Others having same issue. Please fix

• 
  Mike Renouf (@Mike_Renouf) reported 42 minutes ago

  @inderphull22 Interesting takes. I'm excited too. I don't think iTunes saved the industry & I don't think growth is the problem. Only blocker is building the decentralised systems artists need to get fair reward.

• 
  Red Dude Mango (Phantom Blood Archivist guy) (@PBRedMango) reported 45 minutes ago

  Thinking again about how Sunchaser is probably never gonna get released on BD and feeling ******' sad. Disney also took it down from digital HD platforms too when they bought Fox so that's F U N. I think all that's left is itunes and it's cropped. What a joke.

• 
  🌄 (@alfonsotwr) reported 47 minutes ago

  @PioIin While Netflix historically allowed you to sign up for the service on your iPhone,it ditched the iTunes billing in 2018 to avoid paying the commission. Instead, Netflix’s iOS app just provided a sign-in option with no in-app process or link to its website for creating your account

• 
  StanleyNVegas (@StanleyNVegas) reported 48 minutes ago

  The Unauthorized R. Kelly album lasted about 2 hrs on iTunes, before it was taken down. I didn’t get to hear it. 😩

• 
  Wes Badke (@BadkeWes) reported 50 minutes ago

  @9Touch902 I think all major payment processing companies are having the same issue. I bought a song from iTunes and the billing still says its being processed. That’s not normal.

• 
  Hime @ in Japan (@_KirkyKirkland) reported 56 minutes ago

  I was really panicking because it kept saying it couldn’t connect to the server and I should use a USB to connect to a PC w/ iTunes instead. Where would I have gotten such a PC from now? Dx

• 
  טד לדבר בארץ (@TeddTalkCountry) reported 56 minutes ago

  @__srnathehuman They took it down quickly. iTunes did.

• 
  Heathered Pearls (@heatheredpearls) reported 58 minutes ago

  @Catzzye @ghostly Just listen to your iTunes and sort by Date Added. I went down to 2010 and clicked MBV, the song was barely there, just a bunch of noise

• 
  Shinobi (@ennri_) reported 59 minutes ago

  @TeamYouTube Helpful. Thanks. Lastly, I would like to remove my card from the web service since I'm okay with being charged from apple iTunes. How do I go about that?