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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (43%)
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Sign in (29%)
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Buffering (14%)
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Playback Issues (14%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Buffering | |
 Spring Branch |
Errors | |
| Traverse City |
Errors | |
| Portland |
Errors | |
 Guayaquil |
Sign in | |
| Naperville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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hourly dee
(@mcujks) reported
@tanseok they didn’t have wifi and could only listen to songs purchased on itunes which doesn’t count as streams because iTunes isn’t a streaming service
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Sheri• 🌺We Bounce To The Beat of Our Own Drum🐒
(@UNASHAMED2024) reported
@bhmelo21 did you figure out how to view the itunes extras for In The Heights? Because now I’m having the same problem lol
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L
(@fadingofthestar) reported
grandma called me w an itunes issue and once we got it covered we were talking and i was like ur camera is still flipped and she was like thats fine and i said i didnt want to stare at her feet so she hung up ?????
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Michael Utz
(@theutz) reported
@bitterwittery I have the same problem with iTunes and worship albums. No, Apple, I do NOT want to hear the latest music from Bethel…
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G
(@DrunkenHe4rt) reported
@raitoxmariah @demihighnotes1 Stop being disappointing and wake up. The “screenshots” are fake, just open iTunes and look at the first photo: the space between the songs is such a terrible mistake, moreover that day the chart was different, Anyone was #1 yes but the position of the other song is wrong
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Maui
(@mauimndzforge) reported
@Chaxinitus Apple music is a little broken at times, lol The playlist actually lasts 4.5 days (according to itunes).
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DRE.
(@andremichael) reported
just ripped jonté’s “makeup” and jayms madison’s “room service” for my iTunes library. …WHAT A TIME.
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acffh morst
(@acffh) reported
@RDKLInc @t3mporarybl1p @Apple Mac OS or iOS? I've never had problems opening it to my library directly whether called iTunes or Music?
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Sam Rowlands
(@Sam_Ohanaware) reported
@MarioGuzman [1] I don't think that it still cannot, I think it used to do so. So much that used to work in iTunes (or SoundJam) appears to be broken in Apple Music. It is almost as if there is very few people who understand it, working on it.
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Zasha Whiteway-Wilkinson
(@zashawwilkinson) reported
@ramosmegz @AppleMusic what’s up with this please? Is it a bug Apple are aware of? Is it only affecting Apple Music or is it a general iTunes problem? Is there a way to fix it / report it? Thanks, Zasha
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BIG BARBIE 👑🥵🦄
(@khalaniiiii) reported
@intlbarbz $50+ 🔥 I been donating but I think the problem is the barbz can't be bothered to keep on creating new iTunes accounts.
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Lord Zuko
(@MattGTO) reported
@YaBoyDannyBlaze I still have the mixtapes with the original tracklist in my iTunes library. I get issues with sample clearing and stuff, but them albums don't play the same as they're given now.
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Lee
(@elhozzo3) reported
thats all for now , 2019 - 2021, there is too much stuff where I burnt CDs into iTunes , or loaded from Bandcamp ... will tidy it up one day, when I get a new PC and just have the iTunes downloads visible ...nice (for me) trip down memory lane ...
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Open for readings ☺️🍃✨ 🌿
(@ErinsGoneCrazy) reported
@theCarlaMarie I used to work for Apple. If you have a computer with you, you need to have iTunes on it and then do the volume up, down, then hold power while it’s plugged into the computer. Then restore your phone to factory settings.
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srinivas, indian
(@sinudmpt) reported
@Apple hai i am using apple 7puls, my got problem, and i am restore my iPhone with iTunes but showing logine lcolud Acount but i am forgot my password, i am trying resting password not worked, please help us
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Rosalys Anthony
(@modkitty) reported
Completely locked out of my itunes. Neither security questions or password are "matching". I have the password written down, my security questions date back to 2006 - I can't possibly remember that 😔
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Spencer Putnam
(@sgput) reported
@mijustin As soon as Apple Music launched heard horror stories from music producers/beat makers about the service attempting to catalog years worth of custom audio files that were in iTunes and destroying them as a result (don’t remember how). Never dipped my toe in the water after that.
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Marc Robinson™ 🉑
(@marcintosh) reported
Very disappointed in Migration Assistant. Went from Mojave to Big Sur and nothing from iTunes ended up anywhere. I managed to put most of it back, but now hunting down album covers. 😣 Oh, and all my widgets came over. 🙄 cc: @siracusa
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hackerbot
(@hackerb0t) reported
Using iTunes to build nuclear weapons is against their terms of service.
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Stevie F. Baby
(@stevereallysaid) reported
@ERCboxoffice The new model should be: Theater exclusive 30-45 days get the money you can +lessen rampant piracy. then a 3-4 week rental only period W/ good pricing $10-$15 digital buy> physical buy > streaming Itunes made songs $1, piracy went way down. People will pay, just not $30/pop.
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Avdi Grimm
(@avdi) reported
Kid requested an iPhone for last birthday and of course forgot their PIN. Turns out you have to use *iTunes from a computer* to factory reset these helpless devices. Which naturally just errors out. 1999 called, they want the palmpilot experience back.
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Yaroslav Gavrilov
(@appletester_rus) reported
@zidaco @heybanco How long does the problem last? Did you update ota or using iTunes via dfu mode?
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Peter Hill
(@PeterHillFree) reported
@iTunes one of my purchased songs vanished from my playlist and I can't get it back because it says "purchased" do you care what's the problem can you fix it nothing online has helped
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John Patterson
(@johnpatterson) reported
I cancelled my Apple Music sub and my library reverted back to records I bought on iTunes between 2006-2010 and it’s a fun lil trip down memory lane. Lotsa skipping going on tho
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`
(@sodopeisidro) reported
from
Oxnard, California
i thot of stop paying for streaming service and jus buy any song I like from iTunes so support the artist more yk😫😫😫😫😫😫 that’s too expensive but one day 🙄
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Beau Plummer
(@Smartiebros) reported
Like back in the early days of itunes you had the advance search tool in which I could really narrow down to what I was searching for. Cause now if I go to select a genre theres a limited amount of titles it shows per genere which I know is not all there is.
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💎BardiSpill💎
(@diamondPusshyx) reported
@IAMCARDIIE I see other people saying 1, like is my iTunes broken?
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OLDBOY - JOY SOCIAL
(@Tamer_Oldboy) reported
@mark_webster @bodidily_uk @DJPAULETTE Yeah this is whats made me wait but I figure support might run out on 5 eventually. Last question, was your old rekordbox (5) still accessible when you got the new one? Re-importing the library isn’t a huge issue as long as it can still read iTunes
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Dustin Hedges
(@PharmDustin) reported
Stop purchasing @Apple products. They allow companies to charge you for fraudulent purchases through iTunes and their review system is obviously extremely broken. Been an iPhone user since pretty much the beginning but no more.
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A.J. "The Queen of Ice" Andrews ⚧️♀️🏳️🌈
(@A_J_Andrews) reported
At least now my iTunes rating will be bombed because of my terrible baseball takes and not just because I'm a woman in sports 🙄