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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (35%)
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Matchmaking (6%)
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Glitches (5%)
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Game Crash (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Sign in | |
| Londrina |
Sign in | |
 Ames |
Sign in | |
| Rio de Janeiro |
Sign in | |
| Rio de Janeiro |
Sign in | |
| Rio de Janeiro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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McDan
(@TheRealMcDan) reported
I now sit, waiting for @PlayStation to bother to email me about the preorder bonus I never received. Why is this so hard? They’re PlayStation. They can see the date I ordered #DemonsSouls, they can see what’s on my PSN account, they have the codes. What is the issue?
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Daniel Weiss
(@danweiss923) reported
@AskPlayStation hi there, my controller has been experiencing really bad controller drift, even though it's a new controller. It hasn't been banged around and I have no idea if it's a software issue or a controller issue.
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Matthew
(@MJC7283) reported
@Omeneon @PlayStation @Sony So everyone needs to stop ordering them! Problem is there will never be a solution. We live in a capitalist society. They don't care, they want the frenzy. Im ******* sick of it
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CPerkyy
(@CPerkyy) reported
@AskPlayStation so can’t pre-load Cyberpunk, and went to chat support to try and fix it. Dude told me to restore licenses and restart PS4. was still waiting for licenses when he asked if there was anything else I needed then just said thanks n ended chat. Didn’t even fix it 👍
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James Hughes
(@jfhughes7) reported
@AskPlayStation I’ve got problems with console sharing as it’s not working but every time I speak to someone they either give me no information or information that’s I already know been trying to get this fix for 3 weeks now but still nothing.
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Gerry Murdoch
(@MurdochGerry) reported
@AskPlayStation Brilliant but you can't help someone to fix their current playstation problem 👏👏👌
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Glenn Kelly
(@GlennK37) reported
@AskPlayStation I done the update tonight but now my PS5 getting ridiculously slow connection speeds? All other items in the house connecting fine streaming etc. How do I fix this?
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john robinson
(@bikejumpr20) reported
@CE1082551 I sent mine to Indianapolis.. just typed my service number in on the Playstation site and it says it still hasn't been received... great
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Chase Johnson
(@Chasebook618) reported
@AskPlayStation My playstation network was hacked into overnight last night and stolen. I tried to call support as soon as I got off work but they cannot take my call due to high volumes. I have credit cards tied to this that I've put on hold but I need this issue resolved.
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paul cervini
(@PCervini) reported
@PlayStation how do I fix this payment error? I had the ps5 in cart and ready to checkout but kept getting an error, called my bank and they said they approved it but it was in your end. Any help would be great
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KillerGaming
(@KillerGaming22) reported
@BungieHelp can you fix ps4 sooner. Cause this is ridiculous I can't even play with my friends they don't want to leave the clan. They shouldn't have to. You can not join friends through psn it doesn't work!!! Please fix it. If it was pc and Xbox it would be fixed
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hailey🙊
(@humphreys_ley24) reported
@PlayStation I'm having an issue signing in to my acct with 2sv, I can't connect to you all through the phone and I don't have my back up code if you could get back to me when you have the chance that'd be great.
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Daniel Weiss
(@danweiss923) reported
@AskPlayStation Its a dualsense controller for the ps5. i tried resetting but the issue is still there, and ive found no way to fix it.
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mhamad_ops
(@mhamadops2) reported
@AskPS_UK please fix playstation 14 days
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David Levine
(@ddlevine) reported
@AskPlayStation My son isn’t able to login to his PSN account. I think there’s been a mistake. Can you help me?
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Ricki Andrade Ayala
(@andrade_ricki) reported
@AskPlayStation yo playstation what is up with your party system I keep getting kicked from party's due to network error like every 5 mins
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سلطان بندر
(@stfnn22) reported
@AskPlayStation Hey i a problem i bought v-bucks from playstation store and i get nothing and i Communicated with epic games and he siad you have to Communicated with playstation store can you please help me and i have a photo for my buy i send it in the massage
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Anthony
(@Club_Clifford) reported
@Gazzalinga @PlayStationAU @AskPlayStation Gaz just turned on my PS5 and there was a Controller software update. Maybe that might fix it?
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Oliver Davis
(@muttonchopgamer) reported
@AskPlayStation I’m waiting until next year to get one. Make sure there’s no hardware issues, general bugs are fixed, scalpers suddenly finding themselves with too much stock so they stop doubling the cost...
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Michelle Jimenez Porras
(@Michelle_JP3) reported
@joncampling @AskPlayStation @letssinggame It might be since their new gen update a lot of things aren’t working properly. I’ve had issues too
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Luke
(@LukeyboiWalker) reported
@AskPlayStation With the latest PS5 update, has the rest mode issue been fixed? Heard a lot of issues from other users so haven't dared to use it yet!
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سلطان بندر
(@stfnn22) reported
@AskPlayStation @Dis_Girl_Giggle Hey i have a problem i bought v-bucks from playstation store and i get nothing and i Communicated with epic games and he siad you have to Communicated with playstation and i have a photo for my buy i send it in the massage
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Tatum's Daddy
(@TheTatumsDaddy) reported
Hey @AskPlayStation having some issues with my controller lagging and not recognizing button presses. And just recently it won’t work at all on COD: Moder Warfare. Can you give some help?
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royal_pain 12
(@royal_pain12) reported
@AskPlayStation hello when i try to download my preordered cyberpunk2077 it always shows “unknown error (CE-34568-6) how can i fix this? #Cyberpunk2077
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Buckhard1
(@buckhard1) reported
@CyberpunkGame Oh boy. When you have a problem with epileptic triggers than don't play any games. Every system say (PC, Playstation, Xbox, Switch) Don't use our system if you have a problem with epileptic triggers. Simple don't play games. You can die even when you start the Playstation 5.
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سلطان بندر
(@stfnn22) reported
@AskPlayStation Hey i a problem i bought v-bucks from playstation store and i get nothing and i Communicated with epic games and he siad you have to Communicated with playstation and i have a photo for my buy i send it in the massages
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economix
(@EricConfer) reported
@AskPlayStation Hi folks! Is there any known issue with PS4 software update 8.03 that won’t allow the owner to get info their ‘Services List’? I ask because I keep getting an error while attempting to access that menu to cancel a subscription before next withdraw. Please advise.
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legith4x0r
(@legith4x0r) reported
@AskPlayStation Can we get a new Direst queue? One without broken indefinite looping capchas?
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Travis Prebble
(@TravisPrebble) reported
@AskPlayStation I just can't transfer PS4 games to external storage because having an external HDD hooked up makes my PS5 crash.
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Erik Etrigan
(@TrigonHex) reported
@AskPlayStation Have yall fixed the external hard drive crashing error?