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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (5%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in | |
| Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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ALBIN OLSSON
(@AlbinOlsson8) reported
@AskPlayStation Hello, the r2 button on my dualsense broke again. This seems to be a reoccurring problem with the dualsense controller. Any way to fix it?
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•Яyα*
(@_Ryaa_a) reported
@BlizzardCSEU_EN so apparently anyone on playstation who has an account with a different region that you are in, you won't be able to access the game. its happened to me and to my friends too. I hope they take not of this and fix it.
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Ricky Layman
(@LechugaCansada) reported
@AskPlayStation Hey just heads up, either the wording for the campaign “The world’s warriors challenge” is not specific enough or it’s broken. Just played 10 matches of Mortal Kombat 11 for it to not pop. Trying Street Fighter V now.
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Dragon
(@Dragonhunter192) reported
@ladeeL90 @PlayStation Didn't the rewards programm just start in NA? Just buy 20 full price games to get to rank 4 and get better customer service. Problem solved🥴
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jules☆
(@BASlLS_) reported
i didn’t rly have an issue with the cloud versions! they only crashed on me maybe 4 times and it was mostly my fault LMFAOOO.. kh was my favorite game as a kid but during my teen years i was too poor to get a new playstation, I ONLY HAVE A SWITCH LITE THIS WAS GOD GIVEN!.!.!.!.!
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tine
(@zzombiebie) reported
Me and John are having different but equally annoying issues with Overwatch on Playstation. He couldn’t log on at all yesterday but logged on before work this morning. His account merged right away but his watchpoint pack wasn’t there. I could log on yesterday BUT…
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Gamer Call Saul
(@saulnavarro84) reported
@OfficialXboxU Sony fanboys brag about being in 1st place , but Playstation gives them the worst customer service.
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nat 🍂
(@natleaf) reported
@BlizzardCSEU_EN hi, I didn’t merge accounts before the OW1 server went down, but my psn account and battlenet accounts were already linked. OW2 is acting like I’m a new player, with characters locked etc. Is this a part of the same issue affecting skins or have I lost my data?
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Aaronstotle
(@Aaronstotle1) reported
@David_Jagneaux PlayStation so dramatic, sorry I had a power outage
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Eric H
(@TesseractUnfold) reported
@AskPlayStation -- Do prior purchases and trophies count toward raising one's Stars level, or is it only stuff made/earned AFTER joining the service?
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•Яyα*
(@_Ryaa_a) reported
@OverwatchEU @BlizzardCSEU_EN so apparently anyone on playstation who has an account with a different region that you are in, you won't be able to access the game. its happened to me and to my friends too. I hope they take not of this and fix it.
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Devon Barr @ Metro Exodus
(@Arsene48) reported
@PlayStation It would be pretty ridiculous to tell me that buying that game didn't count because I hadn't signed up yet, the game came out a month ago, and the service didn't exist, you can't tell me "You should've signed up sooner or not bought it on release!" because that's unhinged.
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memories
(@memorie92602093) reported
@BriceTheBestOne @AskPlayStation Why not try #apexcrak on Instagram they can fix issues like that.
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Scissor me Daddy ***
(@ScousePirlo_) reported
@oldmategamer Different approach with PlayStation given most games are announced that month to the service. Can only assume the likes of Sackboy will eventually hit PS Plus Extra
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𝐽𝑎𝑦
(@TeqKoiz) reported
@Kalebthom1 @Mr_c_i_m @PlayStation Pretty sure that's a hardware issue
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Dylan
(@DestinyIsMyGame) reported
@PlayOverwatch @BlizzardCS My service record is also only showing my PlayStation time instead of both my Xbox and PlayStation time.
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top g
(@pagablogo93) reported
@SpaceTiger94 @KrysanthemumG Did we have the same problem? When i’m in the menu and press x to connect, it makes psn connexion then connexion and after that i got nothing, not even the Q information
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LightsOut24/7
(@GavinTroy2356) reported
@PlayStation I don’t see it anyone else have this problem?
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N O V A N I T Y
(@Darksolace720z) reported
@AskPlayStation error code CE-105469-5 I’ve wanted to send a video of my gameplay to my buddy and I keep getting this error code. It puts the videos in uploads then immediately give me the code and I try and restart it and it has given me the same code.
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memories
(@memorie92602093) reported
@liammac98_liam @AskPlayStation Why not try #apexcrak on Instagram they can fix issues like that.
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Emanuel Sky
(@PoundofLife) reported
@DakartheGame where is the free upgraded ps5 version of the physical ps4 edition? Pls fix the Problem at the PSN Store.
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IrishGamer
(@IrishGamer18) reported
@epyonvii @TrueGamer1111 @David_Jagneaux Sounds like a you problem. Although a quick glance at your profile hints at a very strong dislike for PlayStation. So it sounds made up, now that I think of it! Always have my PS5 in rest mode. Never an issue. Rest mode on my Series S is VERY buggy though.
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Travis Johnson
(@Travis27Johnson) reported
Is there a way to sign in on my PlayStation and update the controller, I’ve tried every possible way
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Grateful🙏
(@GratefulHombre) reported
@PlayStation That premium customer support being connected to this is super lame especially when your company is known for having some of the worst service on the planet earth Sony
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shahriar azad
(@azad5973) reported
@AskPlayStation i dont see sign up in console but from mobile i was able to sign up, but it errors out frequently
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GrimReaper777
(@ReapersGrim777) reported
@PlayOverwatch FIX YOUR PSN SERVERS NOBODY CAN GET ON. AND TAKE THAT SMS BS OFF NOT EVERYONE CAN DO THAT AND PLUS IT IS CAUSING PEOPLE TO NOT BE ABLE TO PLAY. THAT'S RIDICULOUS. ID FOU DONT HAVE A PHONE NUMBER FOU CAN'T PLAY?
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Order 66
(@roundedcubes) reported
@cusman78 @LeKai_0115 @PlayStation Idk where you're located, but try updating the app. That was my issue.
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Miz
(@Zetho__) reported
@SylverRye If you search on eBay there are no codes posted. To even share a code you’d have to share your PSN or whatever consoles login, and Capcom ID login. Who’s really bout to do that
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•Яyα*
(@_Ryaa_a) reported
@BlizzardCS so apparently anyone on playstation who has an account with a different region that you are in, you won't be able to access the game. its happened to me and to my friends too. I hope they take not of this and fix it.
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Jose Ybarra
(@EbolaGW) reported
@PlayStation It's broken, lmao