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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (35%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ocala |
Sign in | |
 Güstrow |
Sign in | |
| Norman Park |
Sign in | |
 Derry |
Sign in | |
| Bathgate |
Online Play | |
 Casablanca |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Waqar
(@Waqar36922654) reported
@AskPlayStation @PlayStationIN Someone hacked into my PSN account, charged my card for ~31k INR on 7 games and changed my account creds so I can't login myself. Wrote a mail to SONY help on which I am still waiting for a reply. Pathetic how there's no PSN customer help in India
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charlotte
(@luckylottie01) reported
@AskPS_UK Not when they switch off by themselves, it’s just random!! I think the messages say there was an error with Cold War and nothing worked and we ended up having to turn it off by the button and it wouldn’t do anything then it went into safe mode.
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Xanatos
(@xanat0s_here) reported
@BigJohnnyArcher It looks like a quick solution to the problems is not worth waiting for. Or the problem is not only software and Sony does not want to say something. @PlayStation #PS5 #PS5HDRBug #PS5Problem
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J C
(@DarthRenParker) reported
@AskPS_UK How about you answer my tweets and help requests from your website about the fact my console keeps crashing with error code CE-108255-1. Flipping ridiculous
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Steven Porter
(@ste_porter) reported
@ChrisGore7 @EAHelp @AskPS_UK Seems like it's just the digital version at the moment. Everyone having issues (including myself) has the ps4 disc version.
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Ivy
(@Ivy_Writer_) reported
@AskPlayStation @AnthonyCall13 I may unplug the external today and see if the issue continues. I'll let you know how it goes ASAP.
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LFC Crossbow at 🏠 (Adam) 😎🍁🕓
(@Adammisc20) reported
@ThatGlasgwGamer @StapoNumber5 @AskPS_UK No problem
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Matthew Coleman
(@MC101P) reported
@PlayStation You guys are brilliant. Your customer Services is great. Ordered a PS5 from Game with a damaged controller. They did not respond for a week and still haven't. You resolved the issue immediately. 5 star.
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Cliff
(@rsump112) reported
@AskPlayStation Day 21 of having a PS5 that won’t play PS5 games due to crashes. Your support folks still say be patient but youve been holding my money hostage since launch day. When will you fix your broken console?
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Ivy
(@Ivy_Writer_) reported
@AskPlayStation @AnthonyCall13 I've had this exact same issue two days in a row now. I'm doing a complete reset on the PS5 now. Both times when this happened, it started saying the external hdd needed to be repaired. The external I bought is brand new.
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James Kelly
(@J_Kells_96) reported
@AskPlayStation I’ve tried to get in contact with you regarding a technical issue. I’ve called up and couldn’t get an answer and sent a DM with no response, could you please help?
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Jordan
(@Jordandobbie_51) reported
@ProATKIN @AskPS_UK Any fix yet,
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Mo’s Koality Nation
(@KoalityNation) reported
@CrabcakeEsq @PlayStation That’s different though. That was a real supply issue on a product that has been out for 3 years. People already formed an opinion about it.
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Ben Collier
(@Collier17) reported
@AskPS_UK coil whine issues what do I do?!
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ARCANE STRAIN
(@NanaPharcyde) reported
@AskPS_UK Block error CE-108255-1 please it’s abusing my ps5
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Lucas Kane
(@Lucas__Kane) reported
Unfortunately the problem with the Playstation 5 is Sony. Messed up on the supply and manufacturing of it and now there’s a vacuum that scalpers are exploiting by buying up all the stock. When is the last time you heard of an iPhone being out of stock and only available on eBay?
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Ryan Morgan
(@RyMo2911) reported
@ALii_NaQvii @AskPS_UK Only the trial at the moment, seems like all the people who have the disc has this issue
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Cocotteseb
(@cocotteseb) reported
@AskPS_UK @Brickszilla Hello I have the same problem in France, this is worldwide. Just make a search on twitter with error code NP-2245-3. It is unfortunately on your side. Can you check (I know the status page report OK but it is not) Thanks in advance
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Dave #Associate Producer
(@davidoff110785) reported
@rsump112 @AskPlayStation Really that’s tough ! I could play my PS5 for 12 days without any problems until now constant crashes on all PS5 games. Sony is knowing this issue we need an update now enough with the waiting game !
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𝓲𝓷𝓯𝓲𝓷𝓲𝓽𝓮
(@lnfinite_loop) reported
@_marc_clark_ problem is all those fake PSN accounts... not fogetting all those with hacked machines...
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KhalRaddar
(@KhalRadar) reported
@Captain_Salsa04 @AskPlayStation It solved your problem?
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TJ
(@spdwr1) reported
@Team17Help Might be worth consulting with @PlayStation @AskPS_ANZ as i upgraded fifa to ps5 version today tried to invite same friend and got the same "friend has invited you to game/app" message on my ps5. Either its a massive sheer coincidence or theres a cross gen software issue
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thepancakechef
(@thepancakechef1) reported
@cocotteseb @AskPlayStation @bigheadjosh92 I have this error as well. Updated all my account info, payment methods, even sat down next to the internet router. Restart, hard reset, everything and nothing works.
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ben buckley
(@djbuckz) reported
@XboxSupport Well after 15 years of dogshit service, constantly being ripped off, no decent games in god knows how long just constantly bloody remakes...I'm off to PlayStation
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drezzz
(@drezzz6) reported
@tech_vzn @AdamSan22911523 @PlayStation cool cool, there was problems with theirs, that whole glitch thing like currys
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J C
(@DarthRenParker) reported
@GAMEdigital Hello. Ive tweeted and emailed multiple times now and im getting quite annoyed. Ive contacted both yourselves and playstation about my faulty ps5 and I want to know what you are going to do to resolve the issue.
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The Backlog Project
(@TheBacklogProj1) reported
@imranzomg No issues with mine but I've only been playing Demon Souls and Astro's Playroom since launch. Hope it's gets sorted out with Playstation customer service, I'd hate to have to deal with these issues with my new machine.
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Alias
(@Alias10238513) reported
@achu17 @jogacopai @AskPlayStation hello, did Sony unlock your console for you? I received the same error code today with no email.
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☃️❄️Jamie Hills❄️☃️
(@JamieHills4) reported
@yt_cj11james @PlayStation @AskPlayStation They Need To Fix ASAP
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Horse Race Ratings & And They're Off! Podcast
(@horseracerating) reported
@AskPlayStation You've got major issues, had over £300 stolen for purchases made some pre-order using details on Paypal not correct, but still taken from my accounts, I can see the purchases but nobody in my house has made them, all within 10 minutes this morning.