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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (47%)
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Online Play (36%)
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Matchmaking (6%)
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Glitches (5%)
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Game Crash (5%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Roanoke |
Online Play | |
| Sioux Falls |
Online Play | |
| Lake Stevens |
Matchmaking | |
 Mannheim |
Online Play | |
 Franca |
Sign in | |
| Franca |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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punkybooster
(@sprcutepltybad) reported
@AskPlayStation PlayStation 4 keeps logging us out, telling us the password is wrong, won’t send reset email. Randomly started a week ago. When I try to get chat help, it says the account doesn’t exist. Been playing on it for at least 3 years with no issue. 5 drops. Now issues.
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Steve Morton - PENDRAGON - Out NOW!
(@PVBuk) reported
@Nick_Baker777 @PlayStation I’m wary of selling my PSVR on ebay. Heard so many complaints about buyers reporting ‘broken/damaged’ tech and demanding refunds. 😕
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Owais Shaikh
(@owais_cat) reported
@Playstationsup @Activision @ATVIAssist Dear Activision Team, Hi, I’m having trouble unlinking my PS4 account from Activision. After clicking continue for unlinking the account it says System error please refresh the page This is my first time unlinking my Psn account.
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theydidnotBuff Goku Black
(@SideAccountOnly) reported
@SonyPictures @AskPlayStation @PlayStation fix the 4k blur bug on Bravia Add 1440p 120hz support!
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Yu Hang Low
(@yuhanggg98) reported
@AskPlayStation would y'all care to help us out on how the new update for the ps4 is causing so many people problems just simply turning on the console?
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lukey
(@lukey_messi_d) reported
from
Sunderland, England
@AskPlayStation getting beyond a joke now. I was instructed to ring Playstation Support by yous for a fix to my problem and i was on hold for 1 and a half hours and then got disconected. Tried to ring back straight away and they are closed. What a Joke this launch has been.
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SwaNK
(@SwanKFu) reported
@Aaronwise99 @Zimm804 That’s stupid lol . Ill try though . I mean I leave it plugged in and it will show full charge it still dies though QUICK. I’ve also had an issue where it deleted my saved data and PlayStation responded with horrible customer service. I’m kind of over them. Thanks for the info
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WhoMood
(@Who_Mood) reported
@IannelliAntonio @IOUOneGalaxy @AskPlayStation Go to the game and press the option button and select manage game content. Usually there will be a language file that is not installed. Install it and it should be fine. I had the same issue
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Benjones2356
(@benjones2356) reported
@ParisAbram7 @GreasyPizza93 @Treyarch Have u tried rebuilding the PlayStation database? It worked on my PS4. But don’t play Miami on onslaught on the 3rd round it will crash it does it every time
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thanasi
(@bigtnas) reported
@Madmate4 @AskPS_UK I tried yesterday after the 6gb patch and it didn’t fix anything. I think there’s a software problem that sony will needs to patch up. I have the ps5 disc version so im gonna see if it includes the PS4 version
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Shawn murray
(@usguyver) reported
@pausemode @TheXboxEra @merlisdo Nothing is perfect, places have a lot of issues right now and PlayStation fans are seems to be ignoring them and not giving Sony any accountability. Neither launches were perfect.
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Dark
(@DarkPlayerOne) reported
@Big_cheng223 @digitalfoundry it looks like a bad optimization of the game, the level of detail is not on par with the scene, I don't think it's ssd speed issue but a bad sync from the game files, in my opinion developers takes more time polish and test playstation platform since that's where the money is
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Jamie Gallagher
(@gallagherj89) reported
@AskPS_UK Spoken to one of your advisors today about a loud buzzing noise My PS5 console is making. They are arranging an exchange and once collected it will take 15-21 days to get a new console. Is this correct, no supply issues that will effect this lead time?
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Erik
(@eriktuf) reported
@AlBlackun @Fredrikspelarsp Sure but... when has Nintendo ever charged $200 for any of their games? The point we’re talking about here is the issue people have with Nintendo not immediately discounting their games all the time like PlayStation and Xbox
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bruce wayne
(@TheBruceWayne_) reported
@ForeverIllByLaw @AlexGunn1981 @AskPS_UK Im not the only one with this problem im afraid
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𝕮𝖆𝖒 𖤐
(@CamBerutti) reported
@AskPlayStation My PS4 has issues losing internet connection via ethernet, however runs on wifi. Cable swap didn't help, no port damage. Other devices work. IP fails automatic setup. Entered IP manually, it says there's connection but that's false as it still doesn't work.
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Paul Driver
(@Pdriver123) reported
@AskPS_UK I have had a problem signing into my PlayStation , have been trying to contact support via phone and online support for over 2 weeks now . Every time I get put in a queue for around 1.5 hours then when it my turn I get cut off . Please advise how I get help ?
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c
(@207ft) reported
@AskPlayStation yo, I got some issues. I tried calling y’all but y’all are closed. I just need some help 🙏
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JAY
(@JAYGAMING029) reported
PS5 storage is broken. The other section was not taking up 80gb but then I delete some stuff it then goes up 166gb like wtf @PlayStation I can’t even start and application.
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Madmate
(@Madmate4) reported
@MrDKeegan @THEAP99 @AskPS_UK And what error code do you get ?
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Andrea Mancini Lloyd
(@taz25t) reported
@Dexerto Nothing but problems thats why I changed to playstation
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Deimos94
(@Deimos941) reported
@PlayStation my #PS5 has terrible crashes with games. I cannot play any kind of game. I know that maybe it can be an issue related to rest mode bug. But I have reinstalled the OS and I have deactivated rest mode but the problem is still here. Can you patch this soon?
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Ken J. Manderson
(@kenjmanderson) reported
@Treyarch @CallofDuty @AskPlayStation ps5 COD online Muiltiplayer Split Screen... the Dual Sense buttons becomes non responsive in sub menu and in game play. Is this a Playstation problem or a COD problem.
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JAY
(@JAYGAMING029) reported
Now it says 192gb @PlayStation is my console broken??
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George Martin-Burrows
(@GeorgeGMB) reported
@AskPlayStation @AskPlayStation I get error code CE-108255-1 when playing AC Valhalla. I basically tried every troubleshooting option to no avail... phone lines are also busy/unavailable. What do I do?
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Ken J. Manderson
(@kenjmanderson) reported
@CallofDuty @AskPlayStation ps5 COD online Muiltiplayer Split Screen... the Dual Sense buttons becomes non responsive in sub menu and in game play. Is this a Playstation problem or a COD problem.
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Damon
(@dgripper00) reported
@insomniacgames There’s a rest mode crash? Is that why my PlayStation 5 would be off when I woke up the next day??
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Jacob Aron
(@TannerWeevil6) reported
@FUT_APPRENTICE @AskPS_UK Man all I see is Sony taking Ls. I hope you get this fixed G I'd hate to spend 500 on a console that's broken asf.
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CurbStomp101
(@CStomp101) reported
@Sir_Vamped @itisnatty @SpawnWaveMedia The problem is that most Playstation studios have no talent...Sony only has like...3 good studios...
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Ken J. Manderson
(@kenjmanderson) reported
@Treyarch @CallofDuty @AskPlayStation ps5 COD online Muiltiplayer Split Screen... the Dual Sense buttons becomes non responsive in sub menu and in game play. Is this a Playstation problem or a COD problem.