Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (50%)
• Online Play (29%)
• Glitches (14%)
• Game Crash (3%)
• Matchmaking (2%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Namur	Sign in	10 hours ago
Laudun-l'Ardoise	Matchmaking	10 hours ago
Paris	Game Crash	10 hours ago
Haulchin	Online Play	10 hours ago
Paris	Glitches	10 hours ago
Amiens	Online Play	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Streaker (@Sonic_Streaker) reported 48 seconds ago

  @Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.

• 
  li zekun (@li_zekun89811) reported 6 minutes ago

  @StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".

• 
  Jeff Blade (@JeffBlade5) reported 6 minutes ago

  @_AlAzif The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  supertheshadow (@supertheshadow) reported 9 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  . (@suckafat1ho) reported 10 minutes ago

  @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

• 
  ConsoleHax (@console_hax) reported 13 minutes ago

  this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

• 
  CaptainSand (@CaptainSand20) reported 16 minutes ago

  @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

• 
  Viacheslav (@Slavandos771) reported 16 minutes ago

  @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

• 
  fei (@feiplane) reported 18 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Reaper (@RxaperIV) reported 18 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 20 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  spiderYTplays (@Teamspiderplays) reported 20 minutes ago

  Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

• 
  Michael Miller (@MichaelMil45028) reported 23 minutes ago

  @PlayStation I'm having trouble you yes can you fix my games make it stop crashing because I'm having issues yo guys

• 
  Josh Young (@JoshYou16880655) reported 24 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 24 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  KANAN❄️ (@Kanan4real) reported 27 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 28 minutes ago

  @BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 30 minutes ago

  @xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.

• 
  darkdragon (@GlitchDarkdragm) reported 32 minutes ago

  @iFireMonkey So they didn’t fix the psn party Channel glitch

• 
  Dan Coopey (@DanCoopey1980) reported 33 minutes ago

  @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

• 
  ColinS (@cstewartsmiley) reported 33 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 35 minutes ago

  An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

• 
  Josh Young (@JoshYou16880655) reported 36 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND

• 
  Thetallwiz (@radzamakeitmove) reported 40 minutes ago

  @NikoMueller if only it didn’t have psn 😞, can’t even play the damn game cos of psn and my country not having a server down here.

• 
  Mike (@psy_tempest) reported 40 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  Paul Sweeney (@_paul_sweeney_) reported 40 minutes ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  WippaDippa (@WippaDippa) reported 46 minutes ago

  @PlayStation Could you fix the stick drift too? Cheers

• 
  Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported 54 minutes ago

  @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

• 
  Eternity In An Hour (@TheLeftover7) reported 59 minutes ago

  @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

• 
  Israel (@neswquiik) reported 59 minutes ago

  @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?