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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Sign in | |
 Oklahoma City |
Online Play | |
 Compiègne |
Sign in | |
 Milan |
Online Play | |
 Chepstow |
Sign in | |
| Ferrara |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Steel Curtain szn #HereWeGo
(@Sports_PS4gamer) reported
Hopefully @PlayStation does another update soon to fix the connection issues on the PS4 for those that don't got a 5
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Julian Trevisani
(@OverwatchedTLJ) reported
@PlayStation update 9.00 bricked my PS4. Won’t go passed the error message SU-42118-6. I’ve tried restarting the update but I just get the error again. How can I fix this?
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steve jobs
(@yaboy125) reported
@AskPlaystation why do your customer service reps ask if you have any further questions if they are in the habit of flatly refusing to answer any of the questions and immediately disconnecting?
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Jennie Martin
(@Jenrawr_M) reported
@AskPlayStation No error message just black screen. The update hit 100%, the console went off but stayed lit but didn't come back on for an hour or so. We've tried to manually turn it back on but nothing.
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Quon⁶ #GSG
(@Quonje) reported
@AskPlayStation Your customer service is trash. PS5 controllers stick drift after months and @PlayStation won’t even answer people’s live chat or calls. Customers cant claim their warranty if you never pick up lol. 🤔
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Christian Huggins
(@HuggDawgBeatz_) reported
@AskPlayStation I can’t connect to the PSN. I keep getting error code WS-116417-0
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C.L.
(@IV_II_0_VI_IX) reported
@AskPlayStation turned off auto renewal for PS+, got charged anyways, then couldn’t get thru to PS support, so I disputed the charge with my bank. Now my account is suspended and I still can’t get through to anyone. Terrible customer service!!!
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hola
(@ItzmarioV) reported
@Faizan60562999 @AskPlayStation bro how did you fix it?
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mike
(@mike33359558) reported
@AskPlayStation @PlayStation What does one have to do to get help from your customer service??? Tweet & DM @AskPlayStation but no response??
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Victor Von Doomscroll
(@AIM_Engineer) reported
@Marcdachamp @sistermoon24 @MikeDrucker Part of the issue, as I recall, was an assumption that there was only enough room for two big consoles, because of Sega giving up shortly after the advent of Playstation. So people were arguing as if the success of one console meant the doom of another.
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mayo450
(@JFK68033714) reported
@PlayStation I keep getting kicked out of Parties it’s starting to get really annoying it’s not my Internet it’s something wrong with PlayStation. Please fix this FFS
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Colin (Shadowspecter)
(@Shadowspecter22) reported
@ReformedPlay3r @PlayStation Clearly they are aloud if u have a problem u know where the door is
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lily@999🌙
(@bulma_999) reported
@AskPlayStation hey i get an error code (SU-42118-6) when i install the new firmware update and it boots me back to the sign in screen and downloads again. ive tried installing in safe mode and that didnt work either. cant sign into psn without it so my ps4 is basically useless.
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DankosaurusReks
(@dank_rek) reported
@JohnDiesattheEn The PC players are mad because of the Denuvo DRM, which is causing stuttering and performance issues. The PlayStation players are mad because the devs didn’t crunch years of their lives away to make photorealistic graphics or something.
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Sarah brooks
(@VeraSam17054615) reported
@itstiedye33 @PlayStation This happened to me for 7-weeks and I tried contacting support service but they always have me a robot reply so I got in contact with DREYHACKS_ on Instagram, he was the one who got me back my account, he will help you with yours.
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Sarah brooks
(@VeraSam17054615) reported
@Dupritos @CRXy0 @PlayStation This happened to me for 7-weeks and I tried contacting support service but they always have me a robot reply so I got in contact with DREYHACKS_ on Instagram, he was the one who got me back my account, he will help you with yours.
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matt lloyd
(@mattlloyd1994) reported
@AskPlayStation Specialist assistance what so I have to pay out? On a problem caused by your newest software, I just don’t find it a coincidence if I’m honest.
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Jay
(@JaycapalotJay) reported
@AskPlayStation i cannot use NBA 2k22 current gen (ps4 version) it doesn’t let me find use it and the code I typed in is not working anymore I haven’t got no error code just need a new code
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joe
(@joe18094515) reported
@AskPlayStation @Oath_AUG Stuff doesn’t work my ps I’m still getting the error
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Joshua
(@thatboyhaire) reported
@AskPlayStation @PlayStation seriously it’s been months of trying to actually speak to someone about my PS5 I’ve played the thing for ten mins and it crashed and won’t turn back on!! Why can’t I get help!!! Please someone dm me so I can get this issue fixed.
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Ian Wilkerson
(@olemissfan363) reported
@CBSSportsGolazo I bought paramount+ today but the champions league was not on paramount+ on my PlayStation. Could view it only on my phone, how do I fix this going forward?? Thanks
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Carlos Luis Sandoval
(@CarlosLuisSando) reported
@AskPlayStation hello the same error still appears
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A1_Premier
(@A1_Premier_) reported
@AskPlayStation I’ve had an issue with a suspension and i’ve been trying to reach out since 8 this morning A response would be amazing .I already Direct Messaged my Problem and Info.
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Brandon
(@ZenGodda) reported
@AskPlayStation I got an email from you guys saying I’m invited to order a ps5, but when I login it says out of stock and it’s not in my cart. What do I do?
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KoS | Oath
(@Oath_AUG) reported
@AskPlayStation why can't I update my ps4 ? I keep getting the same damn error su-42118-6
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HollywoodJack
(@KingChrischo) reported
@AskPlayStation PS4. Getting Error code SU-42118-6. Tried out basically everything in the safe mode.
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lily@999🌙
(@bulma_999) reported
@AskPlayStation yes i tried option 3 via internet and it gave me the same error
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WolfGod64CL
(@WolfGod64CL) reported
@ItsDawg64 Well, from what I read, its an update issue, playstation support says that you go to notifications and delete the thing and update again??? idk, try to look up the error code
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the goat
(@unattenedacc) reported
@AskPS_UK hey I just madden 22 current gen edition on my ps5 and everytime I try to download it I get an error I am digital by the way
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joemama
(@yougotpayed_) reported
@PlayStation currently trying to buy deluxe version of 2k22 and every time I go to buy it says unidentified error occurred any reason why?