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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (5%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ambérieu-en-Bugey |
Sign in | |
 Atlanta |
Online Play | |
 Budapest |
Online Play | |
| Bourg-en-Bresse |
Glitches | |
 Belém |
Sign in | |
| Meaux |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Fraley
(@MustangMatt93) reported
@AskPlayStation I'm receiving the error code NP-38551-2 when I attempt to make any PS4 my primary. If you were to check my activated systems you'd see 1 PS5 and no PS4's as primary.
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Köftehor
(@Kftehor4) reported
@Wimmisch1 @AskPlayStation @HarryLee66 Same. Did you fix it
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Théo🇮🇪
(@theord92) reported
@AskPlayStation Hi, I’ve got the problem CE-30005-8 on my PS4 for the download of the cd spiderman miles morales. Every time I insert the cd to download it, it stops at the half of the download. I’ve tried to take the cd out and put it back in but then it starts from the beginning.Please help me
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Michael Müller
(@Muller1994xd) reported
@HarryLee66 @AskPlayStation Same problem here... please let me know, if you were able to solve it
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Lil ching
(@Lilching6) reported
@AskPlayStation fix the the ps5 store it won’t let me spend money because of an unknown error for the past 2 hours
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Köftehor
(@Kftehor4) reported
@HarryLee66 @AskPlayStation Did you fix it
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Elijah Dunn
(@GetHerDunn94) reported
@ATVIAssist I’m having trouble unlinking an account off my psn can you help
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Nate Dawgggg
(@nathanielalso) reported
@PlayStation I was locked out of my account over the weekend, online chat helped me recover and I see someone changed my gamer tag. Online chat ended by assistant before I could resolve the issue, plz help
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Jon Bennett
(@JDBenno) reported
Is anyone else having problems with their PS4 controllers? We can’t log onto our WiFi as well but don’t know why. Is it a problem with the PlayStation network? #PlayStation @PlayStation @PlayStationUK @PSNSharers
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Köftehor
(@Kftehor4) reported
@GilHogarth @AskPlayStation @HarryLee66 Same. Did you fix it?
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Dame HN🌴🖤?
(@DameTheDemon_) reported
Convinced every playstation I touch automatically doesn’t work😐but fr tho I just got this ps5 n it wont connect to my tv waiting for my monitor to come in a couple days hopefully the tv is the problem if not I will make sure to get a different one in a couple of days!
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chris
(@chrisjbennett7) reported
@AskPS_UK Same problem on chrome as safari
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Cannaebearsed
(@blackdog84) reported
@AskPS_UK Ok, so just spent 1 and a half hours on hold for the support contact number. Had to give up unfortunately. Is this really the only way to raise this issue or try and get something done?
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Köftehor
(@Kftehor4) reported
@GilHogarth @AskPlayStation @HarryLee66 Is it a common issue?
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DillanAtkinson
(@AtkinsonDillan) reported
@AskPlayStation My Dualsense seems to have gotten a broken spring in it's R2 trigger and now is very sensitive, how would I go about replacing this under your warranty?
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Rc🧟♀️
(@PISEFUL) reported
@ZayTheGeneral It was happening to me 2 days ago call PlayStation and they fix it
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ThePawnedPawn
(@PawnedThe) reported
@AskPlayStation I just used my free online id change. Unfortunately it seems the end got cut off. I was hoping there would be a way to fix it instead of dropping $10 over essentially a single letter. :(
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Ingoctin0
(@AlWang01396750) reported
@AskPlayStation Hi. I've recently got PS Now to play Bloodborne, and my save data has been corrupted twice, losing hours of progress. Is there any way to resolve this problem? If not, is there any way to apply for a refund?
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Fly Eagles Fly 🦅
(@Roofasa1) reported
@AskPlayStation are playstation 5 parties broken? I can join via my phone but parties on ps5 won’t work
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AlexanderTGx
(@alexandertgx) reported
@AskPlayStation Only happening on the PS5 version of FIFA 21. Call of duty works fine. Internet connection is working fine, LAN. All good to go...just cannot connect to the server and I get this error when I try. Offline works fine on FIFA.
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ً
(@imran7ii) reported
@utd_Ray **** and my PlayStation is broken atm ****
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Firas A
(@_FirasA7) reported
@leeshaver6 @AskPlayStation Im having the same trouble too I wasn’t able to sign in over the weekend please help
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Jared Hall
(@JaredHa84412796) reported
@AskPlayStation I have a problem on my PS4 with the system restriction passcode I mistyped it and their is no way to reset it or get the passcode back, I don’t know what to do.
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james jordan
(@undies_26) reported
from
Redditch, England
@AskPS_UK hi, playing cod mw on multiplayer, after 1 round it kicks us off with error to app or game. I've uninstalled the game and reinstalled but it's still happening. Any ideas to stop this happening please? On ps5 cheers
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Shahid
(@matesrus) reported
@AskPS_UK How do I solve the issue of 1 console being primary and 1 secondary - want to be able to play online from both PS4's we have in family.
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Christian||🇺🇸🇮🇹
(@Type_Agito) reported
@PS5Trophies_ @PlayStation the sticky buttons is also a real thing. My circle is significantly harder to press on one of my controllers same with my cross button on another control. Unacceptable issues for a next gen controller at launch.
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lucaordonez
(@luca34556674343) reported
@AskPlayStation Fix controller drift please. Like put an update or something
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Fantasy ⚾️ Guru
(@JuanUribesCup) reported
@AskPlayStation i do. i downloaded the game already. it doesn’t load though. please tell me where to speak with someone. I already spoke to EA about this issue and they told me to talk to you guys after 1hour.
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Ste Simpson
(@ste_simpson) reported
Been on hold for 45 minutes! C'mon guys. Dualsense issue @AskPS_UK
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dishane matthew
(@Dishane_enahsiD) reported
@AskPlayStation not getting my verification text so i cant sign in and i dont have back up codes