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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Glitches (5%)
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Matchmaking (5%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Sign in | |
 Antibes |
Sign in | |
 Melbourne |
Sign in | |
 Linthicum Heights |
Online Play | |
 Willich |
Online Play | |
| Melbourne |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Angerbanjo
(@Angerbanjo) reported
@AskPlayStation @PlayStation dev made the game mainly for pc, ignored current gen consoles. it runs pretty well on teh ps5 minus the occasional crash
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Ellis
(@dreamznvisions) reported
@AskPlayStation @realpabgames I submitted for mine. I'll wait till they fix it probably for cheaper price later. There are other games to play.
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mikenyc
(@m1ke_nyc) reported
@SirWagsHisTail @AskPlayStation How about releasing games when they are finished instead of having to fix them after they’ve taken everyones money ?
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Strangelove
(@Strangebowie) reported
@holaMau @AskPlayStation Not really. It just shows that people are complaining, and Sony doesn't want trouble
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Lauren Golding
(@GLauren89) reported
from
New Caney, Texas
@AskPlayStation When creating my son's account I accidentally put his birthday as 2011 instead of 2001, is there anyway I can fix it?
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(Daniel) revan
(@revan_unicorn) reported
@AskPlayStation I got a 404 error message, wbat can I do now?
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CoffeeQuest
(@QuestCoffee) reported
@I_heard_pancake @holaMau @AskPlayStation Refunding the game due to a dlc issue.
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BLUE OCEAN GOD
(@GB_GABV) reported
@SirWagsHisTail @AskPlayStation People like you is the BIG problem
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Philip Neely
(@neely_philip) reported
@AskPlayStation I don’t have a flash drive to even try 7 sigh but I tried 6 and issue still here
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Sam CyberBuck Schumacher
(@SDSchumacher13) reported
@SirWagsHisTail @AskPlayStation But then you'd be supporting their shady cover up of the issues.
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kat
(@someraindrop695) reported
@AskPlayStation HOW DO WE CONTACT YOU ABOUT AND ACCOUNT THAT HAS BEEN BANNED FOR SOMETHING THAT WAS NOT OUR FAULT. Y’all have the worst customer service.
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Zak Alston
(@AlstonZak) reported
@AskPS_UK my ps5 keeps disconnecting from the internet when downloading games, which can only be solved by restarting my ps5. Is there a fix for this?
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B. Hall
(@GoBucks08) reported
@bradsteward98 @LeBlorstOfTimes Of course my wife calls me when I’m at a Christmas party telling me she finally got through the queue, only to have some weird issue with my password on PlayStation not allowing her to log in. She creates her own account, gets charged 3 times, yet no console
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CoffeeQuest
(@QuestCoffee) reported
@Senpai_Rosee @holaMau @AskPlayStation Yes and no. Every game I have ever played Skyrim? has what you call botched launch. the public statement is more to address PlayStation customer concerns than a launch issue.
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Jacob Rausch
(@jacobrausch) reported
Just had to reset my PS5. Error code NP-103418-7 stops you from playing any PS4 game. Lost all my PS5 trophy captures. Why @PlayStation ?
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DJCriticalMass
(@DJCriticalMass7) reported
I preordered @CyberpunkGame #Cyberpunk2077 for the @PlayStation #PS4 in September and still haven't picked it up. Will it crash and glitch a lot? My UK mate returned his and showed me glitch videos. I'm still not sure if I want it anymore.
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The Alpha
(@New_Age_Alpha) reported
@AskPlayStation Error (CE-33987-0) and error (NW-31453-6) across all my PS4’s. My internet connection works fine, but I cannot connect to PSN at all.
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tej nugent
(@Tej_says) reported
@AskPlayStation your customer service is **** go **** yourselfs
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CoffeeQuest
(@QuestCoffee) reported
@I_heard_pancake @holaMau @AskPlayStation The last one was The Legend of Heroes Trails of Cold Steel 4. I had some issues with the dlc that were later resolved, but they gave me the refund with no hassel.
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Danny Champagne
(@DannyChampagne8) reported
@AskPlayStation my daughter is completely locked out of her account because she changed phone numbers and two step verification is sending code to old number. She cannot sign in to get backup codes? What can we do to recover account?
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Bill
(@BillTheGamr) reported
@AskPlayStation It gives an error
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Rae Pist
(@Rae_Pist69) reported
@rehan_koq @SirWagsHisTail @AskPlayStation When no man's sky first came out it was expensive then when people realized it was **** it dropped price significantly. Then when they started to fix it the price started to rise back up again because people were buying it agian. So don't sell it keep it
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Beemo
(@SadBeemo) reported
@AskPlayStation I did it and I have the same issue, does this step require internet because while mine is slow right now it shouldn’t be this slow
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ℂᎾⅅᎽ ℛ ᏇᎯᎶℕℰℛ
(@SirWagsHisTail) reported
@stonesandsnakes @rehan_koq @AskPlayStation The problem with that is when the next gen version comes out you’ll be paying 70 instead of 60 now. If you buy this one there’s a free upgrade
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Kiddodracula | Delphino
(@kiddodracula1) reported
@SirWagsHisTail @AskPlayStation PS4 GOTY of Witcher 3 still gives me hard crash at every gaming session without question. Wether it be at the 3 hour mark or maybe later, it will crash. I bought that game close to 2 years after original TW3 launch... So don't assume things. Get a refund and reconsider later
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ℂᎾⅅᎽ ℛ ᏇᎯᎶℕℰℛ
(@SirWagsHisTail) reported
@AskPlayStation I’m telling everyone that bought the game. Don’t return it. CDPR will fix the mistakes. All of the Witcher games were *** when they first came out and look at them now
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Kylarix
(@Kyllarix) reported
@AskPlayStation @PlayStation not to blame sony for any of this , i blame @CDPROJEKTRED for selling a broken game to possibly the largest console community out there . such a shame a great company makes a great flop like this
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Logan Jackson
(@og_logan2live) reported
@AskPlayStation I cannot sign in anywhere I do not have two step verification phone I cannot deactivate To step verification because I cannot sign in I do not have back up code I cannot sign in
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Anthony
(@Amireles115) reported
@AskPlayStation Playstation is the type of company to say a fix of your game will come in 100 years so no need for a refund.
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r.x.n.i.n
(@rxnin97) reported
@AskPlayStation @PlayStation nah I'm not giving it back lol, I'll just wait for them to fix it