Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (46%)
- Online Play (36%)
- Glitches (13%)
- Matchmaking (3%)
- Hacking / Cheating (1%)
- Game Crash (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Matchmaking | 6 hours ago |
|
Paris
|
Online Play | 2 days ago |
|
Paris
|
Online Play | 2 days ago |
|
Villeurbanne
|
Online Play | 2 days ago |
|
Rennes
|
Online Play | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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TimRie (@TKillidia) reported@KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.
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Dan Coopey (@DanCoopey1980) reported@LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now
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TheColeBrew (@TheColeBrewTv) reported@BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.
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mmm (@Juniorceo7) reported@PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.
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Kuro_snow (@Kuro_snow) reporteddear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-
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Tre millz (@KingTy06) reported@JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.
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HighKey (@HighKeyApe) reported@PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.
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Cresscake (@cresscake) reported@Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.
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Tincho (@IsTincho) reported@StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.
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MikeyJayRaymond (@MikeyJayRaymond) reportedThat's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.
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Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported@PlayStation Fix stickdrift
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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WOLF1902 (@W0LF1902) reported@_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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Justin 🏴☠️ (@crashingechelon) reported@BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.
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Cody Whitaker (@bwcody12) reported@PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs
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James (@JamiesAct) reported3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.
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gordoniankid (@gordoniankid) reported@Ediuhm When the companies don't wanna put them on (they are coming to PSN in Summer and GOG had OG RE1-3 for months). Weirder stuff on PSN: -Ape Escape 1, Ape Escape 2 (European Port) and no Ape Escape 3 -Soul Calibur Broken Destiny (PSP Entry) but not SC1-5. -Tekken 2 but not 1
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lscamaro02 (@nick60073501) reported@PlayStation It's really not that difficult release a official PC dongle like Microsoft did problem solved... Would buy tomorrow
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rex (@itzrexko) reported@playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right
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ItsBeyondMe (@ItsBeyondMe) reported@StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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AlKenmist (@Alkenmistonline) reportedWeird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”
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Eternal Lili (@_EternalLili_) reportedIs anyone else having wierd problems with thier psn app? 😟
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TheManWhoSoldTheWorld (@GaminBigBoss) reported@bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.
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go packs.. (@xLUHG333) reported@JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service
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Josh Young (@JoshYou16880655) reported@survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND
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darkdragon (@GlitchDarkdragm) reported@iFireMonkey So they didn’t fix the psn party Channel glitch