Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Willich |
Online Play | |
 Melbourne |
Online Play | |
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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ene 👾🐔
(@lovelycatharsis) reported
@AskPlayStation I'm having a problem accessing my account
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MBV5
(@mattbroderick55) reported
@AskPlayStation Answering your customer service line for PS4 would be nice. Been trying for a month and get the same automated response.
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Satorusfatjuicyass
(@weiyingsfatass) reported
@AskPlayStation I'm having issues with mic headset their Bluetooth but I also tried cable a different controller and different headset yet non of them worked the cable ones worked on my switch but not my ps4 I looked at the audio settings and non of the mic test worked Ty
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suna rintarō love bot
(@st0nersuna) reported
playstation: yeah lol u cant connect to the wifi bc its something to do with your internet service provider my ISP: yeah lol its definitely not us its something to do with playstation
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ene 👾🐔
(@lovelycatharsis) reported
@AskPlayStation I can't find the live customer chat that I was suggested to do in DMs to help with my issue
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TDR0721
(@TDR0721) reported
@AskPlayStation I managed to get it from edge on my laptop, I currently don’t have my PS5 in hand so I couldn’t try from the console. It might be an issue with PSN integration with safari, the end of the world but it should be fixed quickly.
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yeah
(@qazplmqpwoeiru) reported
@AskPlayStation It says that I was logged out when I sign into my playstation so I try to log in on the mobile app and it says my account was locked when I typed in my password. So I had to change my password for me to be able to sign in.
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Mamoun
(@Dabbas_298) reported
@AskPlayStation My tv doesnt support 120fps on the ps5 but does on the xbox and pc will there be an update to fix this? Thanks
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Jam
(@lifeofjam_) reported
My PlayStation has broken..... I cannot.
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SilverBullets
(@S1lverBullets1) reported
@BluffCityFriar Problem with that example is that most people have zero clue of other cryptocurrency other than bitcoin. Everyone knows Playstation and Xbox.
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mike
(@mike83282976) reported
@AskPlayStation @PlayStation i can’t download a game/update because of ana error code CE-107938-8 please help
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Rahsheen Porter 💪🏽
(@rahsheen) reported
@AskPlayStation My son purchased DLC on the parent account rather than his own and it feels like it's caused a rift in the space-time continuum. How do we fix this? He cannot access his purchase.
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arminski
(@armin_foroughi) reported
@AskPlayStation Hello! Just wondering if there's a way to enable 120fps on my ASUS VG27BQ monitor with my PS5? I've searched pretty much every thread there is out there and I can't find a fix...
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Krzysztof Narkowicz
(@knarkowicz) reported
@GuillaumeAbadie Yes, had the same issue with my European PS4 Pro. I did create a new account, but it's possible to buy stuff using PSN gift cards to get around your European billing address.
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Unknown
(@ArthurWoolz) reported
@AskPlayStation I'm having some problems with redeeming the dlc code I got with nier automata game of the yorha edition. When I try to redeem it says that it already has been redeemed, even though I have not received the content. What do I do?
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November
(@N0v3mB3rGL1tcH) reported
@AskPlayStation I am surprised that both Sony and Microsoft didn’t decide to delay the launch of these consoles... no stock and supply chain issues...
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Kurosaki Ichigo
(@ichigokurosaki) reported
@AskPlayStation @Dabbas_298 Here's a preview of that DM: "In order to better assist you with this particular issue, we recommend that you contact us directly through live Customer Support." You guys never actually do anything to help though.
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CJ
(@VOOODOO6666) reported
@virginmedia your super fast broadband is an absolute joke this is day 3 of it cutting out and none of our devices working!! my upstairs has absolutely no connection so kids have no playstation lockdown and stuck with mediocre service tried calling on hold for 54 mins no answer!!
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Bracken Oisin
(@Oisinbrackenn) reported
@Apple is anyone having hotspot issues? I’m getting 17mbps and 20 ping on my phone and I connect it to my PlayStation and it’s absolutely horrible.
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NHS
(@NHS16bitrevolt) reported
@ArcSystemWorksU @PlayStation This game needs more updates. Compared to your other fighting games, this game is an insult to your long time fans with its dlc practices and lack of real substance. This game is like a reverse Cyberpunk 2077: runs and plays without many problems, but feels like a no effort game.
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David Nurse
(@DavidNurse20) reported
@AskPlayStation I have a problem with my PS5 and need help please. It looks like a PS4, it has a PS4 badge on it and it will only play PS4 games. It even has the PS4 UI when it boots up. Can you tell me how I can solve this issue please?
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The_Queen_B
(@QueenB_2509) reported
@playsationn @AskPlayStation Wont fix the left analog sticking.. dude
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gwop_babyjayyy
(@GBabyjayyy) reported
@AskPlayStation I'm having a problem accessing my account
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Gilbert
(@Frangrinatia) reported
@AskPlayStation my account got hack bruh why does your bot not ask me my problem bruh I’m down horrendous
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The Average Knight
(@KnightAverage) reported
Was going to stream tonight but I keep getting an error message from the PlayStation every time I try broadcast, Will try fix the problem but if it cant be fixed tonight I will be back tomorrow night 20:30 GMT
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Mse: LoveBoobie.
(@_BoobieJohnson) reported
PlayStation giving away free games just because you use they online service >>>
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Roman Ramirez
(@vr0me) reported
@AskPlayStation yo I’ve been trying to contact customer service for a week I need help logging into my account 😡 your chat bot is retarded and phone lines are busy
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HACK RICHEZ
(@HACKGENIUS01) reported
@turk675 @AskPS_UK Hello I reviewed your tweet concerning your hacked / banned /Suspended /lost account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻
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GGamer
(@OfficalGGamerYT) reported
@AskPlayStation No It didn't show any error I logged into my offline games, and all my single player progress is gone.
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HACK RICHEZ
(@HACKGENIUS01) reported
@Luke93728094 @AskPS_UK @AskPlayStation Hello I reviewed your tweet concerning your hacked / banned /Suspended /lost account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻