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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (32%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Online Play | |
 Barcelona |
Sign in | |
| Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in | |
 Cambridge |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Senator Bribeluncheon
(@FuzzyMarth) reported
@ebruenig yeah my view is any “gun problem” the us has is subsumed in the problem of having a culture that thinks “if someone burgles your playstation it’s heroic to shoot them in the back as they’re running away with it”
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Simon
(@Ps5AndTechNews) reported
@AskPlayStation If I did that I would lose the games But yea other than that error above its simply saying cant format
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Samuel GD.
(@samuelgd54) reported
@AskPS_UK I'm having issues with random disconnects again. It seemed to fix itself before but now whilst playing games I randomly lose connection? Have 60% signal strength and getting 77mbps, doesn't make any sense. Thanks.
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John mcgarry
(@jemcgarry2) reported
@AskPlayStation Sure. Message reads: PlayStation Safety determined that content uploaded from your account to Message on PlayStation Network breached the Code of Conduct set out in our Terms of Service. At the bottom is reference# 19643919 I want to know what was deemed inappropriate and why
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Art
(@Artman_22) reported
@nycgreeny @AskPlayStation They gave me no solution at all and have no idea, but I figured out the issue from a forum. You have to kill the 10 hours on the trial then it’ll allow you to download the next gen version to play.
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Gabriel Méndez
(@gabrieljmendez) reported
@AskPlayStation Ok, i will give it a try, but I have done pretty much everything I even changed the router to an old one I have and as commented before tried with 2 different ISP are you sure everything is ok on this side of the continent? Another friend herebin Chile has the same problem
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abiabdennour
(@abdennourabi) reported
@AskPlayStation PlayStation please answer me I have problem with 2fa code verification on SMS
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Angelo Locicero
(@LociceroA) reported
@AskPlayStation I wish it had a #PlaystationVue button! Why'd you get rid of the best IPTV service? Please bring it back!
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Wayne Salagdo
(@2X_WJS) reported
@MojangSupport I can’t sign into my Microsoft account on PS4 and whenever i try to it says that it’s already connected to another PlayStation Network, I then made a brand new account and had the same issue.
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Shaurya Karha
(@shauryakarha) reported
@AskPlayStation @AskPlayStation Hello,I got this error code WS-37368-7,My Case ID=065-051-926,Look I made 2 transactions of Rs 2899&Rs 6999,Money was debited from my bank but was not credited to Sony-According to Axis Bank,But now Payment has been accepted by Sony Gateway, Can you Unban me now?
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Kiwi
(@Almightykiwi65) reported
@AskPS_UK my account was taken the other day even the sign in I’d had been changed they got passed my 2 step verification how do I get it back
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Chris
(@Chris_Carl4) reported
@AskPlayStation Seriously this is stupid, there's now 5 "deleted" games on the left side. My entire home screen is deleted games. Tell me how to fix this pls, this is horrific design.
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Nate Rodriguez
(@NateRod96128399) reported
@GermanStrands So xbox puts 1st Pgames day 1 on xgp, they say it's a trash idea, and now they hype up the idea??? Believe me, I love playstation as much as xbox but this fanboy crap is getting out of hand, I just wish playstation will make a game pass like service and put all their 1st Pgames.
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♥️
(@molase5) reported
@AskPS_UK Please send me a dm I’m having issues with my PlayStation
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Joseph Ngari
(@31R) reported
@AskPlayStation having an issue with getting a game for a kid in the store. unable to find it and not finding much help. what can I do.
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NastyJanay
(@NastyMillis) reported
@AskPlayStation @Chris_Carl4 Still having the same issue after following the steps
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Mohammed Umar Momin
(@M0_0M1N) reported
@AskPS_UK I'm having issues with my PS5 constantly flickering and showing a greentree on startup. Also I have a controller issue where it doesn't connect on startup is there an email I can get support on?
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jamal
(@jamal_officia) reported
@cigsARNTmySTYLE @AskPlayStation I strongly recommend legithackzone on Instagram, he fixed same problem in just 30 minutes, he’s legit
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sol
(@solxo__) reported
@AskPS_UK Hi, today i had a problem with someone buying stuf on ps store. After many ours of talking i got my refund. But now my playstation account is banned... It wasn't even my fault someone stole my paypal.. is there a way to unban the account...?
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LemarTheConGuy ➡ Weighted Blanket = Hug. Right?
(@LemarTheConGuy) reported
PS4 pro is broken... White Light of Death Just wanted twitter and @PlayStation to know that.
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The Parappa expert (UJL NOW)
(@SonyPaRappa) reported
PlayStation Sony crash is back, but not parappa?! how could you!!!
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BG
(@CITYLIFE_415) reported
@AskPlayStation my 3D Pulse Headset won’t turn on, even thought it’s charging all the time. I do the same with my Platinum Headset and have no issues with it. I’ve have the Pulse since it came out and haven’t had issues until now. What’s up?
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Leek Leek 🕊
(@MastermiindAce) reported
@PlayStation @Sony idk who told yall this was a good idea. But when I mute some wanna in party chat. I want them muted. Not this I can't hear them but they can hear me foolishness. Fix it man
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andile dube
(@andiledube) reported
@PlayStation_SA I have tried and no help. This time the PlayStation was broken and with repair shop and I was still charged. I just don't know what to do.
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Piotr
(@Piotr28292273) reported
@AskPlayStation Thanks. After connecting it is visible one time and then after moving out of Camera settings its unavailable again. Error code reported is 116867-9.
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Chris
(@Chris_Carl4) reported
@AskPlayStation No error codes, and it's on my PS5 home page. Every time I delete a game it stacks it's deleted emblem to the left of the PSstore icon.
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Shaurya Karha
(@shauryakarha) reported
@AskPlayStation Hello,I got this error code WS-37368-7,My Case ID=065-051-926,Look I made 2 transactions of Rs 2899&Rs 6999,Money was debited from my bank but was not credited to Sony-According to Axis Bank,But now Payment has been accepted by Sony Gateway, Can you Unban me now?
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Fitz Milligan
(@FitzMilliganobo) reported
@AskPlayStation I’ve followed the instructions, but to continue, I’ve been asked to give my sign in email id, which was changed as I have stated. What should I do now
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David Omersa
(@DavidOmersa) reported
@AskPlayStation i have every assassins creed game and it is only With my digital copy of assassins creed valhalla on my pa4 pro that I am getting overheating messages and the system fan starting 3 minutes into the game. What is the issue?
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Ulises Manosalvas
(@rockman_uli) reported
@PlayStation Customer Service Agent 🛫