Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (40%)
• Glitches (12%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Glitches	1 day ago
Salina	Online Play	1 day ago
Newberry	Online Play	1 day ago
Owensboro	Sign in	1 day ago
Lynchburg	Online Play	1 day ago
Buffalo	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FooLyConvexShoe (@TanFooLy) reported 4 minutes ago

  @nib95_ @AstroCyborg You are literally celebrating this entirely. Why else would you make this post when there’s been a massive issue with a game on PSN? Why haven’t you covered that? Only Xbox something related you cover.

• 
  Marko Rabasovic (@Xarkom) reported 4 minutes ago

  @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

• 
  ItsBeyondMe (@ItsBeyondMe) reported 9 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  Vorona1 (@RaptorOneOut) reported 11 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 11 minutes ago

  Since Sony requires a PSN they could easily block games by blocking the service.

• 
  ShinoRyu (@ShinoRyu00) reported 13 minutes ago

  @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

• 
  Chloe Cardassian (@CCardassian) reported 14 minutes ago

  @Blackchild1101 @RGamerB_ It may be a problem if your PS5 ever decides it needs to go online to use the disc drive and you have no internet or PSN is down. Unless you find a way to Jailbreak the PS5 and force it to accept the drive.

• 
  Viacheslav (@Slavandos771) reported 15 minutes ago

  @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

• 
  supertheshadow (@supertheshadow) reported 16 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  Austin Heller (@AHeller56) reported 18 minutes ago

  @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 23 minutes ago

  @BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.

• 
  AlKenmist (@Alkenmistonline) reported 23 minutes ago

  Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

• 
  J’s Gaming World (@just_games1984) reported 29 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  FooLyConvexShoe (@TanFooLy) reported 37 minutes ago

  @ConspiracySpic1 @kjngamer KJ literally supports doxxers. Had no issues talking with a few many times and even believed them because they were PSN people against Xbox. Maybe know the people you defending first you Sony pony.

• 
  SEED ERR (@seed_err) reported 38 minutes ago

  @AskPlayStation I'm getting these errors constantly: CE-112908-1 (“Can’t find what you’re looking for”) and CE-118307-0 (“Je n’ai pas trouvé ce que vous cherchez”). Nothing helps. Please fix this or explain what’s going on. #PSN #PlayStation

• 
  Peerless1 (@TheePeerless1) reported 39 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  Jeff Blade (@JeffBlade5) reported 39 minutes ago

  @_AlAzif The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  Mason Hashemi (@gearsms1) reported 40 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  TheColeBrew (@TheColeBrewTv) reported 42 minutes ago

  @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

• 
  SNAP | Stay Nice And Positive (@CodeSnapWins) reported 42 minutes ago

  Does anyone know if changing my PSN display name can affect the linking to my epic account or cause me any other problems?

• 
  CosmicBuns (@MasterEli11) reported 42 minutes ago

  @PlayStation My controller don’t want to disconnect from my pc Sony what the hell

• 
  Josh Young (@JoshYou16880655) reported 42 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  James (@JamiesAct) reported 48 minutes ago

  3/8 PSN wall + hardware hash: Sony flips mandatory PSN login. Xbox doesn’t support PSN login, so the game quits. During that call the client hashes CPU & TPM; Sony’s server spots an Xbox print → “unauthorised device,” bye.

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 50 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  Kaizer Allen (@KaizerAllen) reported 51 minutes ago

  @LemusElijah hey, i know you from the crash community. just tried rumble and realized you blocked me on PSN (tried inviting you and it was failing). i wonder why, just curious. i barely even go on there other than rumble lol

• 
  Choi (@RChoi85) reported 55 minutes ago

  @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

• 
  WOLF1902 (@W0LF1902) reported 55 minutes ago

  @_Tom_Henderson_ Pretty much the only successful game out of live service pivot is Helldivers 2 even then they had a lot of reputation ruined by PSN and region lock backlash. Probably what made them not mandate PSN on PC anymore.

• 
  mikey ✧彡 (@purrezii) reported 56 minutes ago

  is anyone else having an issue with the new dead by daylight stats site only showing one platform’s stats??? like if you have a merged account mine is only showing my pc stats, none of my psn ones :(

• 
  Paul Sweeney (@_paul_sweeney_) reported 58 minutes ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  KusanagiLars (@KOFLars012) reported 59 minutes ago

  @FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.