Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 01/25/2026 13:15

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (32%)

    Online Play (32%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (4%)

    Matchmaking (4%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceStains Glitches
FranceBoulogne-Billancourt Online Play
ParaguayAsunción Game Crash
BelgiumHasselt Sign in
CanadaToronto Sign in
United KingdomNewport Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Taats3 howboutno (@Taats3) reported

    @PlayStation Your lack of customer service is costing you more than you know.

  • 987qwerty123 Ignorant PS Fan (@987qwerty123) reported

    @6d6f636869 @serkan Understanding and agreeing the graph cites a visible issue doesn't take anything from PlayStation's demand. It is the most popular console, that's not what it's intended to show. The idea is to show the negative effects of scalping, how is this hard to understand?

  • LoffieLo Loffie (@LoffieLo) reported

    @AskPlayStation I should still be able to play online and of course I am not able too. I paid for both subscriptions and only requested a refund on one service / subscription

  • ParkerRogers8 Parker Rogers (@ParkerRogers8) reported

    @AskPlayStation hi I am unable to sign into my account or connect to the PlayStation network I keep getting the error code ws-37400-4

  • Taats3 howboutno (@Taats3) reported

    @PlayStation @hbomax Your lack of customer service is costing you more than you know.

  • Taats3 howboutno (@Taats3) reported

    @PlayStation Your lack of customer service is costing you more than you know.

  • alejand02161230 alejandro (@alejand02161230) reported

    @PlayStation fix ur blue screen crap man what the heck

  • Marsstandding Marsstandding (@Marsstandding) reported

    @Possible_AV @times_tre Them was xbox guys I dont have any issues with them the whole xbox side of that crew can come in my lobby and I wouldn't have and issue with it. It's the playstation side where my problem is and its only with mikebones and yellowking #jerks

  • r1rayy ®️1rayy (@r1rayy) reported

    @AskPlayStation out of all the companies that helped me out y’all def got the worst customer service on Twitter smd

  • kcudd854 🅱️ryson DeCham🅱️ro Fan (@kcudd854) reported

    @EA has to be the worst customer service I’ve ever dealt with they are incompetent of any help regarding retrieving accounts that shouldn’t even be needed to play on the @PlayStation network

  • joelberberena joel berberena (@joelberberena) reported

    @friedpixels @CyberpunkGame @PlayStation Playing it on pc no issues as of yet about 4 hours of playing. But maybe you can return it..it’s broken

  • HialeahsOWN Me (@HialeahsOWN) reported

    wow #Cyberpunk2077 dev promised refund after a shitty release and a broken product to only fallback on existing refund policies set by psn and xbox, how a company can get away with this level of robbery is insane flat out lied to consumers for years ******* crazy @DOJPH @bbb_us

  • Taats3 howboutno (@Taats3) reported

    @PlayStation Your lack of customer service is costing you more than you know.

  • 999Victorysmine HELLRAISER 🤘🏾💕🌍🖤 (@999Victorysmine) reported

    Bro i can't even login into my psn account cause it got banned smh now i gotta wait 2-3 days

  • 987qwerty123 Ignorant PS Fan (@987qwerty123) reported

    @ninxf @6d6f636869 @serkan My reply wasn't specific to yours. I use the word defend to the ones using BoTW to explain the difference. It's sad if people can't see how negative scalping is for PlayStation. Ignoring it and chopping it up to BoTW is incredibly ignorant. This isn't productive to the problem.

  • HelloMiakoda Miakoda (@HelloMiakoda) reported

    @AskPlayStation I'm concerned about both the toxicity in PS games, and the possibility you will react by becoming over zealous. (ie, I have no issue with general profanity if a player misses a shot) I'd really like it if you discuss this sort of thing with players

  • eddiexxii Eddie and 211 others (@eddiexxii) reported

    @AskPlayStation im having an issue where I have my PS4 on all audio and my audio mix to all the way to party audio yet I can only hear my games and the party audio is a whisper in my headset. Anyway to fix that? It just randomly happened when I got on one day

  • Legitplays19 Matt (@Legitplays19) reported

    @TeamYouTube I also tried it login back into YouTube on my PlayStation and it keeps coming up with an error occurred

  • Crystal_Neptune Rustboro Turnip Monarch (@Crystal_Neptune) reported

    @PlayStation Is something wrong? Went to purchase a sub and the site just buffers forever. Getting an error on the PS4 itself

  • LoffieLo Loffie (@LoffieLo) reported

    @AskPlayStation I am trying to connect to support because I accidentally brought the Plus service which I don't or ever used. I meant to subscribe to PSN so I can continue to play, I ended subscribing to PSN the same day.

  • Brandon97643918 Brandon French (@Brandon97643918) reported

    @AskPlayStation I have recently purchased a PS5. I’ve been getting many errors when attempting to download/update games. One of the main problems that keeps occurring is that when I “check for update” on a game I get the message,”sorry somthing went wrong.” Could you please help?

  • LoffieLo Loffie (@LoffieLo) reported

    @AskPlayStation I tried to get a refund for the Plus service and was not successful, I had to contact my bank to refund the funds for THE PLUS SERVICE ONLY

  • HeyZeusGuy HeyZeus (@HeyZeusGuy) reported

    @AskPlayStation PS5 unbearable lag on all games. No error codes. Just slow online play. It is not my ISP. My PS4 works perfectly. This is clearly an issue with PS5.

  • michaelpalma93 Michael (@michaelpalma93) reported

    @AskPlayStation have problems with 2SV opening my accounts

  • sachin1618 Sachindra Singh (@sachin1618) reported

    @AskPlayStation @BungieHelp Downloading latest update on PS5 gives "ce-107938-8" error code, and upon starting it is endlessly stuck on "Downloading the update file - calculating remaining time". Please help.

  • JoeyHaske Joey (@JoeyHaske) reported

    @AutoChess2019 CE-32918-3 error code on @PlayStation unplayable

  • mrglenn84 Tony (@mrglenn84) reported

    @Teezyyoungin @TheSiteSupply It’s one per psn account. You would need to sign in with their psn account to get another. This is one the ways they avoid scalpers since each psn account can get one only.

  • starcraftnopes Ori and the Whills of the Chips (@starcraftnopes) reported

    Sony could beat the scalpers at their own game by just following the Microsoft model and saying PS Plus is going to be a PC service with exclusives day and date. They already have the infrastructure between PS+ and PS Now. @PlayStation just do it!

  • HeyZeusGuy HeyZeus (@HeyZeusGuy) reported

    @yvangus @AskPlayStation Exact same issue here. I've ran all the steps, opened correct ports and my ISP is fine. PS4 online play is fine it is clearly an issue with PS5 specifically.

  • yvangus ya vang (@yvangus) reported

    @AskPlayStation No errors just won't connect. PS4 pro connect just fine.