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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (48%)
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Online Play (36%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (5%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sapporo-shi |
Game Crash | |
 Cypress |
Sign in | |
| Birmingham |
Game Crash | |
| Denton |
Online Play | |
| Atlanta |
Sign in | |
| Peoria |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Genesis eSports
(@_GenesisEsport) reported
We're Currently having errors with PlayStation and will have the game up as soon as possible
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matt mck
(@Doobs19900) reported
@AskPlayStation my account was locked, so I went to change the password and asked for my birthday but i did not register with my birthday how do I fix this to unlock my account
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Matthew Hager
(@matthewdhager) reported
@AskPS_ANZ That's part of the issue and why Im doing this on twitter. When I try to contact support on the playstation store website it detects my internet and sends me to asia support that specifically says they can only help with problems in that region so it doesnt help in this situation
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Eli
(@the_wild_eli05) reported
@quantum511 @AskPlayStation @RockstarGames I’m having the same problem
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Reece - TheBlueSanity - XSX💚 PS5💙
(@TheBlueSanity) reported
I should not have to pull the power lead out to fix this @PlayStation @Sony, this is an issue I have read about numerous time and it still isn't fixed, in fact this was an issue in PS4, why is it so hard to simple turn the console off when it freezes?
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Havoc🐾 🅱️
(@YFNHavoo) reported
@jorgehe2406 @AskPlayStation Yes but it’s only been after a match of cod, once the game is over that error happens
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Apollo
(@ApolloDaMoonMan) reported
@AskPlayStation I even tried to delete it off the main page and it only gives me the option to re-download the games which I do not want to do, Please give me a solution to fix this
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Thiago Spiegel
(@ThiagoSpiegel) reported
@Eduardo39519611 @PlayStation I contacted sony today, they r sending me a box to post my ps5 for fix/replacement
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Adam Kirchin
(@Kirch46) reported
@AskPlayStation @Hutchy_Network Can you dm me too as I’ve message about same issue and had no reply other than the link which doesn’t help at all
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Mihail Averkin
(@mihailaverkin) reported
@AskPlayStation Is there any solution for error code (SU-42118-6) It does that every time I try updating to 8.01 I am on ps4 slim if it matters.
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Daniel Ford
(@DanielF88307511) reported
@AskPlayStation I need my PlayStation account unbanned it was banned for a reversal payment get the bank did not have permission to do back in March please get back at me with this issue
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Bryan McHenry™🎮📱
(@Lemieux66) reported
@AskPlayStation Error code nw-102380-4 I’ve done everything to get it my WiFi to work. All other devices are connected just fine.
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ChrisBeCreme
(@ChrisBeCreme) reported
@AskPlayStation Hey, I tried the “Rebuild Database” fix, and have done a full reset of the console twice, but I still can’t get game updates to even show up in the queue. When I “check for update” it detects one, but when I go to the Download menu, there’s no update downloading. I need help
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matt mck
(@Doobs19900) reported
@PlayStation my account was locked, so I went to change the password and asked for my birthday but i did not register with my birthday how do I fix this to unlock my account
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koamue
(@thekoemab) reported
@AskPlayStation Can you please help me with my coil whine issue?
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ZaNy LegenD
(@ZaNy_LegenD) reported
@LewseeWillis I played the n64 but the first I owned was the PlayStation and crash and Spyro
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Alex Gonzalez
(@A_Bomb87) reported
@Sony @PlayStation Hey, why is my PS5 going into rest mode even when I have that feature turned off? Hope there is a fix soon
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Chris Ferguson
(@cfergie89) reported
@BungieHelp Hopefully this one fixes the playstation remote play control issues
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devon
(@unknown_cheese) reported
@AskPlayStation I was trying to login on my ps4 and it keeps saying error (Ws-37400-4) and won't let me log in waht am I supposed to do
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Justin Meader
(@justinmeader) reported
After years of @PlayStation never allowing me to register "EyeQueue" or any variation of it, they apparently fixed the issue and someone else registered it. Cool. I love this person squatting on my Twitch name and then now my PSN name. Neither account is active. @AskPlayStation
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Sherman Calvin Watson
(@sherm2001) reported
@EAMaddenNFL @PlayStation Fix your shitty *** laggy game first
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
@gyarugarou @AMD Good to know I mean I'm not buying the PS5 but maybe that is why every other playstation before it wasn't fully white I mean I think that is why the Xbox One went black after the Xbox 360 issues
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Quint
(@TallmanQuint) reported
@AskPlayStation Yes, support said based on the security of the account they cant make anymore changes, suggest I do a password reset and the chat ends.I cannot do a password reset as the login email was changed and I dont get the email to reset my account.
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Mike
(@Rigby_Gaming) reported
@TeamNINJAStudio and @FenyxRising did you know your products do not show on the #PS5 PSN Store in either coming soon or preorder? They need to be searched for. #Sony need to fix a lot of things for PSN Store on PS5. I wonder how many other upcoming games are hidden away?
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Vicente Bueso
(@vbueso) reported
@BenBentaylorr @iClokwise @AskPlayStation You have one of the PS5 with GPU broken. Ask for replacement.
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Hugh Michael Rowland
(@hugh_m_rowland) reported
@AskPlayStation IP: Success Connection: Success PSN sign in: Failed NAT Type: Type 2 Download: 291.9Mbps Upload: 267.3Mpbs
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Twine
(@CrazyravenKb) reported
@AskPS_UK I've already tried every option there is on the website, it says if you can't reset your password, due to the sign in information being changed to "contact us", any advice on how to do that?
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Ben Tom
(@BenTom94388261) reported
@TheBlueSanity @PlayStation @Sony I heard I don’t know if it’s console or game but I think it’s console because Spider-Man miles on ps4 runs without a issues
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Ayako Bright
(@ayako_bright) reported
@AskPlayStation account got hacked, email changed and random charges on credit card and customer service is not answering calls...
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Kevin Welbeck
(@KevinWelbeck) reported
@PlayAvengers is there anyway or will there be anyway to have all the items we purchased via the marketplace be attached to our SE login so that if we change to a different console, per example xbox to playstation, we do not have to buy everything all over again?