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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (44%)
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Online Play (39%)
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Glitches (12%)
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Matchmaking (3%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gettysburg |
Sign in | |
| Arlington |
Online Play | |
 Morteau |
Glitches | |
| Lille |
Glitches | |
| Strasbourg |
Online Play | |
| Milwaukee |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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JK🗯
(@Jlk1389) reported
@AskPlayStation can you let me know how I can get a replacement for my dual sense controller as the R2 button has broken already @PlayStationUK
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Tyson Bentley
(@TysonBentley5) reported
@RockstarGames fix your fkn game i was about to do the new heist again and my PlayStation turned off, i load it back up and i have to do my fkn heist set ups and **** a again man fml
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peaches_trader
(@peaches_trader) reported
@AskPlayStation goodevening, i bought my ps4 last year, and placed the 2 step verification on it, however my phone number was deactivated due to me leaving the country and having to change numbers. i am unable to sign into my ps4 because it needs the 2sV to sign in. I need help please
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vegan_shaun
(@ShaunVegan) reported
@AskPS_UK Having issues with CE-34878-0 error with CoD. Have tried emptying cache, initialising PS4 and still have the issue. Only play CoD so not sure if it's the game or PS4? Netflix etc all work fine. Only seems an issue since CoD update
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Bigtrapalot
(@Bigtrapalot2) reported
@AskPlayStation I can’t login due to 2 step verification I know all my account information I just don’t have the phone on number on that email that’s on my account because I broke that phone please help
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J
(@6789ben) reported
@AskPS_UK hello, my L2 button has gone flappy like a ps4 controller. Can it be sent back to you guys for a replacement or can you help me fix it?
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J
(@6789ben) reported
And I've done the tool on playstation website but there is no option for this issue
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Nicholas Whiteway
(@Shadowace79) reported
@AskPlayStation whenever I try to access My Videos on my PS5 I get stuck on a endless loading screen, with a little white bar in the middle of the screen looking like a progress bar. Is there a way to fix this and grant access to the videos I bought through Sony on the ps5?
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J. Wright
(@CIFYBP) reported
@AskPlayStation Yes I can sign in though the website just not on my PS4
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SOLO_DOLO_89
(@SOLO_DOLO_100) reported
@AskPlayStation I having a problem deactivated my PS4
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Traincleaneatdirty
(@Traincleaneatd1) reported
@AskPlayStation Just received an email telling me someone changed my Sign in ID and added $250 to my wallet. How do I go about fixing this ASAP!!!?
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Chris Watson
(@chris24watson) reported
@AskPS_UK Nope, that's it, besides any generic 'an error occurred' text.
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Chris O'Neill
(@coneill86) reported
@AskPS_UK my ps5 keeps crashing when i put it on standby. Is this a fault that can be fixed with software updates or is it a hardware issue?
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Raymond Daniels
(@Raymond_Daniels) reported
@AskPS_UK Hi @AskPS_UK , the R2 trigger is now very loose compared to the L2 trigger. The slightest touch can be picked up as an input. Seems to be the spring has broken that gives the trigger passive resistance. The trigger active haptic still works in games that support it.
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J
(@6789ben) reported
@TanzilKhawaja @AskPS_UK Exact same issue but with my L2
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Skeletor
(@skeletorparody) reported
@staymadloser123 @OFFICIALBAGEL__ @PlayStation Aye bro. You seem to be forgetting the superior system also known as PC. Also PlayStation is good for exclusives but Xbox is good for making the games look nice then crash when in the middle of something.
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Edward James
(@EdwardJ1994) reported
@AskPlayStation I'm currently on hold to PlayStation but the error code I'm receiving with the crash is CE-108255-1. It's happening almost every day at this point. It feels like something is broken.
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tomatamagotato
(@ZaneFree60) reported
friggin hell. my last stream apparently had no vid for the later part due to PS5 streaming bug. There was audio but the video was just a Playstation Video Capture Error message :<
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James Pond_Agent 47
(@JamesPond47) reported
@ausretrogamer I remember buying Dark Anthology:Man of Medan, & where it'd jumped from 30Gb odd to 50Gb I think...the PSN had been throttled back with the pandemic early days,& I'd ended up needing to monitor the d/l as it would have an error about 32Gb in-took about 4-5 attempts!😱😬🤪
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Tony
(@Tony53065771) reported
@Apple PlayStation App is broken on IOS 14.5(18E5140K). Please fix the issue. PlayStation App opens then closes immediately.
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Tales of DaxterWish
(@daxterwish) reported
I have problems playing online multiplayer on PS4 with one video game but only with this one, others titles work very well online. Can you help me? @AskPlayStation
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Lex Dufour
(@LexDufour) reported
@AskPlayStation @Chefbaconyeye I am having similar issues this morning with my ps5. Reset my modem and my ps5.
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Tanzil Khawaja
(@TanzilKhawaja) reported
@AskPS_UK Already tried everything, it seems it's an internal issue with the spring losing its place under the trigger. I don't fancy tearing it down myself so any idea what else I can do?
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Thomas Måge
(@ThomasMaage) reported
@maneatergame I have sent support ticket to PlayStation also, but why is it that I can’t upgrade my digital PS4 version to PS5? I have two versions in my PSN Store, and the one I have doesn’t seem to include the PS5 version. Seen other people on Reddit have the same issue.
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Brandon B
(@Bman923) reported
@XcloudTimdog @PlayStation This is the problem with the gaming media. Stop the click bait articles
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Rebecca Hall
(@RebeccaHall2206) reported
@AndyPickwell @AskPS_UK Your phone lines have over a half an hour wait on a number that is going to cost us a fortune. Do you have any updates on how to resolve this issue as it looks like a lot of people are experiencing the same problem.
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Ryan White
(@fizgigtiznalkie) reported
@PlayStation Fix your store, I have to constantly sign out and sign back in to get the right buttons to show up (or any buttons sometimes)
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MoldyNugget
(@FunRageDie) reported
@Super_Shanko @infrarogue89 @Edogawa_vasan It is sony own the IP for sunset overdrive atm, but what I see sony doing is launching the sequel and maybe a remaster under playstation studios so they will maybe also release it on xbox series x?, issue i have with xbox is there naming on the case spines slfor series x games
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𝕶𝖗𝖎𝖑𝖑𝖔𝖘
(@TrueKrillos) reported
@AskPlayStation I had an issue of purchasing FF14 Shadowbringers after I got the Starter Edition and there was an error code (E-8210604A). Though I did successfully bought the expansion from a web browser, what does that error code really mean? Did I really get the expansion?
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Darth_Anakin
(@a_Poimen) reported
@XcloudTimdog @PlayStation Halos are masterpieces, more people must played them.I ain't have problem with that if ever gonna happen. But Xbox with no exclusive will not gonna help game pass franchise so why they'ill do that.