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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in | |
| Goshen |
Sign in | |
| Tiffin |
Online Play | |
 Saint-Julien-en-Genevois |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Thompson
(@Rebecca712313) reported
@EaglesFanSnc96 @AskPlayStation Was having the same issue,I got my account back with the help of __hack__hub on Instagram,this guys are very good and reliable.I think you should also try to contact them.
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Batman Who Laughs
(@ItsBatWhoLaughs) reported
Hi @AskPlayStation when I go to download Spotify it won’t let me. It has an error message that says “cannot add the following content [downloads] Spotify It is already installed on this PS4.” But clearly it’s telling my to download the app, but I can’t. Please help.
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Agnes
(@maryhandersonn) reported
@Tahahas963 @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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F4n4tyK
(@BartoszNowacki5) reported
@AskPS_UK my account is suspended ? i dont received any email or notyfication i cant sig up on console on web it told me my account is suspended i believe this is some issue bot i msut resovelved this asap please
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Eaton5
(@TheEaton5) reported
@AskPS_UK Hi someone has logged in to my account and turned on step two verification. I’ve managed to change my password but still can’t login as it’s asking me to verify using a authentication app and input a code but obviously I don’t have a code as I never set it upPlease help
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Richard
(@DownBadRJ) reported
@AskPlayStation I talked to a person and they said I’m not valid for a refund, which is complete BS. I can’t even play the game Bc it’s filled with bugs and glitches. I’ve had it for 5 days and I’ve only have been able to play probably 6 games and the others I lag out of or the game just freezes
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GeneralMLD
(@MldGhost) reported
@JoeyPWilliams @__CS11 @ohwhatmenope Was on PlayStation but ok since I have your attention: what about if I play the Crash Trilogy on Xbox?
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Chad C 🦂
(@Mojoscorpio) reported
@SListerDesign @therealwillski @AskPS_UK Looks like everyone is having this issue. You would think PlayStation and Apple could get together for a fix.
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𝕬𝔍
(@GRIMMYRAX) reported
@yesmynameissumo Deadass. The only issue I have with digital compared to physical is Sony’s refund policies still suck. Which is why I don’t just buy anything on my PS5 Digital Edition. Once they improve those policies though, even more people on PlayStation will go full digital.
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alwatn
(@Tahahas963) reported
@AskPlayStation The amount includes taxes, but the problem is that there is no way to buy through the wallet. They tell me that I must add a payment method such as MasterCard or Visa
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Namdreh
(@JayHerdman) reported
@DigiBitsGaming @emberlab Yeah I'm having the same issue. Been like this for 2 days with no news from the Devs or PlayStation when I search for it.
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Nicolas Chinchurreta
(@N_Chinchurreta) reported
@AskPlayStation There has got to be an easier way to work through an issue
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Agnes
(@maryhandersonn) reported
@kevinliddy @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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M.W. DeeLuChiarono
(@DeeXtremeGamer) reported
@AskPlayStation I can no longer download any game PS4/PS5 at all. I keep getting "Disc Read Error", but I have a 🤬 PS5 Digital.
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Richard
(@DownBadRJ) reported
@AskPlayStation is there any way for me to get a refund on battlefield 2042? Bought it and it’s not working properly.
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Tales of Gregeria
(@CapnGregarious) reported
I’d love if they made some kind of digital game trade-in service because there are definitely plenty of games I have no desire to ever play again from PSN/Xbox/eshop There were talks of this becoming a thing years ago but it never happened
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Nicolas Chinchurreta
(@N_Chinchurreta) reported
@AskPlayStation Can you just help me?? I have all my login info, I just changed my phone number and so I don’t have access to my 2sv
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JustinJin
(@jmvoon) reported
@srw_game PlayStation version. True Ending trophy did not pop up after patched latest update! Please fix.
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Agnes
(@maryhandersonn) reported
@demi_mccloy @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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King Kevin
(@awarmplac3) reported
@john_goetz @Charlie_Hust77 @CATpt93 Microsoft has a 2 trillion market value, TRILLION! Sony is 125 billion respectfully. Microsoft holds nearly 20 times the value of Playstation. $$ isnt an issue for Micrsoft. That's why they are moving forward and offering great value while Playstation just moves their prices up
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TheColdCruiser
(@ultimatesekman) reported
@DarkRider__ This is just flat out wrong and biased. Swotch+PC is statistically and financially best. You can ay every xbox exclusive and 100s of other on PC. You can play most of Playstation games through their streaming service and they are starting to put their games on PC as well.
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Charles
(@lilnasxgay21) reported
@BartoszNowacki5 @AskPS_UK I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Eagles
(@EaglesFanSnc96) reported
@AskPlayStation hey PlayStation!!!! Someone hacked my account, changed my email, charged $150 to my account and got away with it and I’ve been calling your “customer service” for 2 weeks and can’t get anyone to respond! Help!
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Prry
(@Marquezeprry) reported
@AskPlayStation Y’all keep sending me to this automated bot which keeps saying nobody is able to assist you even tho you guys start service at 8am.
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Agnes
(@maryhandersonn) reported
@N_Chinchurreta @PlayStation @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Nathan Williams
(@nathanjwiliams) reported
@AskPS_UK Hi, a payment has been taken from my bank for the auto renewal of the PlayStation Plus subscription. I recall specifically turning this option off when I signed up last year. I would like to request a full refund as I have not used the service since it renewed. Thanks.
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Agnes
(@maryhandersonn) reported
@iCaaargo @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Blue 🏳️⚧️
(@TheBlue_Effect) reported
Just looked up the issue I keep having with my PlayStation and the people said to clean out console and if that doesn’t work then it’s prolly time for a new one. Let’s hope I can just clean it and it’ll work again 🤞🏼🤞🏼
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Agnes
(@maryhandersonn) reported
@SobiaNadir @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Agnes
(@maryhandersonn) reported
@Marquezeprry @AskPlayStation I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve