Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Glitches | ||
| Online Play | ||
| Game Crash | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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howboutno
(@Taats3) reported
@PlayStation Your lack of customer service is costing you more than you know.
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Ignorant PS Fan
(@987qwerty123) reported
@6d6f636869 @serkan Understanding and agreeing the graph cites a visible issue doesn't take anything from PlayStation's demand. It is the most popular console, that's not what it's intended to show. The idea is to show the negative effects of scalping, how is this hard to understand?
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Loffie
(@LoffieLo) reported
@AskPlayStation I should still be able to play online and of course I am not able too. I paid for both subscriptions and only requested a refund on one service / subscription
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Parker Rogers
(@ParkerRogers8) reported
@AskPlayStation hi I am unable to sign into my account or connect to the PlayStation network I keep getting the error code ws-37400-4
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howboutno
(@Taats3) reported
@PlayStation @hbomax Your lack of customer service is costing you more than you know.
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howboutno
(@Taats3) reported
@PlayStation Your lack of customer service is costing you more than you know.
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alejandro
(@alejand02161230) reported
@PlayStation fix ur blue screen crap man what the heck
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Marsstandding
(@Marsstandding) reported
@Possible_AV @times_tre Them was xbox guys I dont have any issues with them the whole xbox side of that crew can come in my lobby and I wouldn't have and issue with it. It's the playstation side where my problem is and its only with mikebones and yellowking #jerks
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®️1rayy
(@r1rayy) reported
@AskPlayStation out of all the companies that helped me out y’all def got the worst customer service on Twitter smd
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🅱️ryson DeCham🅱️ro Fan
(@kcudd854) reported
@EA has to be the worst customer service I’ve ever dealt with they are incompetent of any help regarding retrieving accounts that shouldn’t even be needed to play on the @PlayStation network
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joel berberena
(@joelberberena) reported
@friedpixels @CyberpunkGame @PlayStation Playing it on pc no issues as of yet about 4 hours of playing. But maybe you can return it..it’s broken
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Me
(@HialeahsOWN) reported
wow #Cyberpunk2077 dev promised refund after a shitty release and a broken product to only fallback on existing refund policies set by psn and xbox, how a company can get away with this level of robbery is insane flat out lied to consumers for years ******* crazy @DOJPH @bbb_us
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howboutno
(@Taats3) reported
@PlayStation Your lack of customer service is costing you more than you know.
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HELLRAISER 🤘🏾💕🌍🖤
(@999Victorysmine) reported
Bro i can't even login into my psn account cause it got banned smh now i gotta wait 2-3 days
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Ignorant PS Fan
(@987qwerty123) reported
@ninxf @6d6f636869 @serkan My reply wasn't specific to yours. I use the word defend to the ones using BoTW to explain the difference. It's sad if people can't see how negative scalping is for PlayStation. Ignoring it and chopping it up to BoTW is incredibly ignorant. This isn't productive to the problem.
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Miakoda
(@HelloMiakoda) reported
@AskPlayStation I'm concerned about both the toxicity in PS games, and the possibility you will react by becoming over zealous. (ie, I have no issue with general profanity if a player misses a shot) I'd really like it if you discuss this sort of thing with players
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Eddie and 211 others
(@eddiexxii) reported
@AskPlayStation im having an issue where I have my PS4 on all audio and my audio mix to all the way to party audio yet I can only hear my games and the party audio is a whisper in my headset. Anyway to fix that? It just randomly happened when I got on one day
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Matt
(@Legitplays19) reported
@TeamYouTube I also tried it login back into YouTube on my PlayStation and it keeps coming up with an error occurred
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Rustboro Turnip Monarch
(@Crystal_Neptune) reported
@PlayStation Is something wrong? Went to purchase a sub and the site just buffers forever. Getting an error on the PS4 itself
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Loffie
(@LoffieLo) reported
@AskPlayStation I am trying to connect to support because I accidentally brought the Plus service which I don't or ever used. I meant to subscribe to PSN so I can continue to play, I ended subscribing to PSN the same day.
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Brandon French
(@Brandon97643918) reported
@AskPlayStation I have recently purchased a PS5. I’ve been getting many errors when attempting to download/update games. One of the main problems that keeps occurring is that when I “check for update” on a game I get the message,”sorry somthing went wrong.” Could you please help?
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Loffie
(@LoffieLo) reported
@AskPlayStation I tried to get a refund for the Plus service and was not successful, I had to contact my bank to refund the funds for THE PLUS SERVICE ONLY
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HeyZeus
(@HeyZeusGuy) reported
@AskPlayStation PS5 unbearable lag on all games. No error codes. Just slow online play. It is not my ISP. My PS4 works perfectly. This is clearly an issue with PS5.
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Michael
(@michaelpalma93) reported
@AskPlayStation have problems with 2SV opening my accounts
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Sachindra Singh
(@sachin1618) reported
@AskPlayStation @BungieHelp Downloading latest update on PS5 gives "ce-107938-8" error code, and upon starting it is endlessly stuck on "Downloading the update file - calculating remaining time". Please help.
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Joey
(@JoeyHaske) reported
@AutoChess2019 CE-32918-3 error code on @PlayStation unplayable
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Tony
(@mrglenn84) reported
@Teezyyoungin @TheSiteSupply It’s one per psn account. You would need to sign in with their psn account to get another. This is one the ways they avoid scalpers since each psn account can get one only.
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Ori and the Whills of the Chips
(@starcraftnopes) reported
Sony could beat the scalpers at their own game by just following the Microsoft model and saying PS Plus is going to be a PC service with exclusives day and date. They already have the infrastructure between PS+ and PS Now. @PlayStation just do it!
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HeyZeus
(@HeyZeusGuy) reported
@yvangus @AskPlayStation Exact same issue here. I've ran all the steps, opened correct ports and my ISP is fine. PS4 online play is fine it is clearly an issue with PS5 specifically.
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ya vang
(@yvangus) reported
@AskPlayStation No errors just won't connect. PS4 pro connect just fine.