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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stains |
Glitches | |
| Boulogne-Billancourt |
Online Play | |
 Asunción |
Game Crash | |
 Hasselt |
Sign in | |
 Toronto |
Sign in | |
 Newport |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Quarantined Box of Wheat Pasta
(@pasta_wheat) reported
@MotorCityMav @MoeSir3 @PlayStation That's like with most things. If you "buy in bulk" you get a better deal vs buying individually. The issue is that there isn't much value there especially compared to Game Pass. This is more like a Sony version of Switch Online.
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Master chief
(@Nathan_Drake_1) reported
@HammerdinGuy @Chris_Dring For me I have seen ALOT of xbox fans pile on the new sub service announced and that leads to Playstation fans defending it and shitting on GP.. its a never ending cycle.
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Breno
(@imnotbreno) reported
@manfightdragon Just to add, even if they decide to make it work, there would be licensing problems. Publishers are getting paid for it on this new PS Plus but wouldn't be if players are using discs. Doubt their contract with PlayStation included running on newer systems.
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK Hi again. When I change my PlayStation password. It lets me sign in on my PlayStation. But I'm trying to sign in on the Sony website thought my phone. But that part doesn't work even tho I know the password and email. It keeps saying "authentication error"
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Hamed Al
(@HamedAl59994669) reported
@AskPlayStation Hey, I have installed 3 add-ons for a game but I’ve been having an issue with them, it says I have it installed but it wouldn’t show ingame. When I use the add-on it says I do not have access to it and have to purchase it. Please assist me to resolve the problem.
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I Forget
(@TheForgotten69) reported
@PlayStation prohibiting #PS5 owners from easily copying save data to to a USB simply to push cloud storage is one of the most anti-consumer things you've done in a while... & NO, the PURPOSEFULLY laborious backup recovery tool is not a good solution for the problem YOU created.
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Diego Z
(@whatupboio) reported
@AskPlayStation I have a broken US playstation 4 pro in London (no power). Can I send it in for repairs? The Fix & Replace website asks for 17 digit serial numbers but mine is 11
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Djordymans
(@djordyblaauw) reported
@AskPlayStation can you fix the ps5 stock?
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Marc Shackelford
(@marcshack74) reported
@AskPlayStation So is the fix or replace only for the ps5. That's all I see following the link
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o0cacoto0o
(@o0cacoto0o) reported
@sGarvett @ParallaxCygni @JAAY_ROCK_ Insomniac and naughty dog have been working with sony since the playstation. They're the creators of Spyro the Dragon and Crash Bandicoot. Even if they weren,'t bought they have a 5 generation history with Sony.
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The Young Vulnerable Anime Girls©
(@TofuTehSurvivor) reported
@cjones1982 @DarthMotzkus @JamieMoranUK Lot of new games are live service garbo. If you mean the four nice looking single-player games on PlayStation that I'm interested in, sure. Otherwise, content with having access to my back catalog from 2006+. Streaming classic PS1 games does nothing for me. Need downloads.
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK Hi sorry to bother, It let's me sign in my account on my playstation. But not the Sony website.
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That Matt
(@ThatMatt85) reported
@jmdornbush I've treated subscriptions in the way that most companies don't want me to. If the next game/show I want to play/watch is on the service I'll subscribe for a month at a time till I finish it then unsubscribe. I feel the same for this Playstation service.
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Victor P🅰️checo
(@vpachecu2) reported
@PlayStation @QueenDevilBlitz LOLL. And people says Nintendo online is the worst service ...
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Frank Sorrentino
(@FSorrentino12) reported
@NathanDw9 @Wario64 It’s the only current service they offer though. And when they announced the new tier structure yesterday they did not include MLB The Show. So for the second year in a row I’m better off playing a PlayStation Studios game on my Xbox and miss out on trophies.
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B.O.T.G
(@0BHustle) reported
@IGN @Sony All y’all ******* want is more money & not making a better service for the Playstation gamers
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Ultra Nstinctz
(@UltraNstinctz) reported
@Keulisitian @KungPandaTroll @Puertorock77_ By PS I meant PS+ not PSN. PS+ & XBL Gold are similar as they both get you behind the paywall for online play & such. PS Now is a sub service for a back cat of games. Yes, of those 100M some are Gold accounts. MS has stated that the majority of XB Gold subs haven't switched to gp
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Josh Jackson
(@JoshuaYJackson) reported
@maoteddymao I play Elden Ring on PC, I move around so it’s more convenient, I haven’t had any trouble playing with mid range graphics settings despite having a set up from 2018 standards. I would recommend PC, but depends on your setup. Witcher I had on PlayStation since that was way back
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That Person
(@random0_0_) reported
@AskPlayStation Even PS3? I have a hardware problem with my unit.
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Lord Jordz.
(@Hockz1) reported
@AskPlayStation Fantastic service.. sent my control off, sent back to me claiming to be “fixed” covered in dirt and still not fixed! Fantastic 👍🏻
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Murat Akça
(@Akchamurat) reported
@AskPlayStation “We are sorry that this service is not supported in your country.” How nice.
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK When I try to sign in to my Sony account, it keeps saying authentication error has occured. I have changed my password 3 times and it continues to say this
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RaresJ
(@JigauRares) reported
@AskPlayStation hi, I am having issues upgrading Ghost of Tsushima: Director's Cut PS4 to the PS5 version. The $10 upgrade option does not appear for me
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Ella Veronica
(@EllaVeronica11) reported
@Stickboy46 @AskPlayStation @SamsClub I'm sorry the $25 was for a tool The refund policy only applies to charges for service rendered
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Hamed Al
(@HamedAl59994669) reported
@AskPlayStation Hey, I have installed 3 add-ons for a game but I’ve been having an issue with them, it says I have it installed but it wouldn’t show ingame. When I use the add-on it says I do not have access to it and have to purchase it. Please assist me to resolve the problem.
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Richard Loveridge
(@selnor1983) reported
@VGC_News Jim Ryan is killing PlayStation. Its actually quite sad. Pay to win MTX in first party games. Raised prices from £49.99 to £69.99 in UK my country. Refuses to make an actual decent subscription service so he can justify his price hikes. He's an idiot.
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK Nvm I think I found the problem.whej I disconnect my vpn it works
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Kyle Tucker MVP SZN
(@theorangethrone) reported
@Ancis__ @SuckerPunchProd @PlayStation This is a known issue. You have to call PlayStation customer support if you're getting this error.
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Gremlinados 🟢
(@Gremlinados) reported
@TCMF2 People had unrealistic expectations and overhyped what this was going to be. I can't wait to try the new Premium service, having 700+ games from every PlayStation era for an annual price that equals to $10 a month is actually quite a good offer.
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Sloop John B
(@FSAPOJake) reported
@thicc_stick_boi Simple, they're not backed by a 2 trillion dollar corporation. Sony makes most of their money from Playstation while Xbox is a drop in the bucket side hustle for Microsoft. So Microsoft can take way smaller profits or even lose money to grow a service like Gamepass.