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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (45%)
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Online Play (38%)
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Glitches (11%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nouméa |
Sign in | |
 Bogotá |
Sign in | |
| Manizales |
Sign in | |
| Ibagué |
Sign in | |
| Nouméa |
Online Play | |
 Beacon |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Kumanan Piratheepan
(@PleaseGimmeLife) reported
@NR7GHOST @PlayStation I got you! Go to your ps4, and login through there and check the backup codes, these are codes that are use for circumstances like this. Everthing is in the setting btw. You don’t even have to use the backup code you can directly change the number you want
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RGoodall
(@cashsavvycomps) reported
@AskPS_UK someone has gained access and changed my login id last night (email) without my permission. I need my account back and you have no form of contact to resolve this! Please help. My paypal is linked to that account. Needs urgent sorting
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Tony
(@mrsmithy17) reported
@AskPS_UK We were trying to play fall guys and it kept giving us errors
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🌴TJBIEBER🌴//❤MM93❤
(@rosannaTK5SOSJB) reported
@AskPlayStation Getting an error code E-8210604A when trying to get PS Plus at purchase. Can you help me, please?
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AskAboutKee
(@ask_kee) reported
@AskPlayStation @t_thielen How do I fix my playstation it’s been moving very slow like the dashboard and I can’t play no games without lagging out
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ScottCheg
(@PsnScottCheg) reported
@AskPlayStation I can’t do anything on psn on ps5 I have an error CE-108863-6 please help
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Art A. (Freelance Copywriter)
(@ArtCopywriter) reported
@realtrashley @AskPlayStation Lmao, good fix. Yeah, that’s what I’ve been doing too - I’m sorta glad other people are having the same issue, least it’s not just my PS4 is totally broken.
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Jimmy **** Sr
(@JimmyDickSr1) reported
@PlayStation You had better fix our fu**ing wifi on PS4.
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10two3
(@LEE_LAWT) reported
@AskPS_UK I haven’t, I’m not sure about an error code either. When it started up again it wanted me to send a clip to Playstation, which I did. Also it’s never happened on any other game just this tripe.
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🇪🇺 Kearn Grisdale 🇪🇺
(@KearnMG) reported
@AskPS_UK Thanks for the suggestion. Sadly it didn’t work. Some games are still showing the wrong one game with the wrong title and image. Could it be a game specific issue? The game this happens to (most often) is Trine enhanced edition disc version.
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Webb
(@DeviantWebb) reported
@hbpg_ I might do a budget gaming rig, as there’s a couple of games I want to play that aren’t on PlayStation. Only problems so far is working out the power supply & settling on a 4k graphics card
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Jean-Pierre Joubert
(@JoubertEdTech) reported
@BryantDeion @AskPlayStation Only on PC at the moment. It was supposedly a driver issue but, at least on iPadOS, this was fixed in December. Hopefully Sony get to updating things soon.
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G_da_Gaymer
(@G_da_Gamer) reported
@AskPS_UK Some people have said this is a graphic card issue but I’ve only noticed it on @DestinyTheGame @BungieHelp can someone help?
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Harshil Kapoor
(@harshilkapoor) reported
@AskPS_UK Thanks for your help, i'm not sure how but the problem is fixed now - i can login to PSN.
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Stewart Pitt
(@Stoobs_Pitt) reported
@AskPS_UK in my library, a game's add-ons appears to be linked to several other games as well as its own. I have many cases of this error. It doesn't appear to be affecting gameplay but I was curious if this was a known bug in the library?
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Robert Edward Young
(@PlayStationREY) reported
@AskPlayStation Yeah, you guys and your service. How we supposed to contact you w issues if chat won't do anything, you won't here either and calling consistently has higher call volume? Only time I can get thru is staying up till you open, and I'm est. Your service is ******* ****
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Wayne.
(@bagsnotfirst) reported
Real question that I can't find a fix for online @AskPlayStation. Is there a reason my Platinum headphones are crackling on my PS5? If you can link me to a fix I'd be grateful.
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v06
(@v0602940375) reported
@AskPS_UK I am having trouble with my dualsense controller - the left analog stick is not working properly - the console registers me moving left when I don’t press anything - how do I send it back for repair?
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Jiikae
(@Jiikae) reported
@gehitmusiken Though I'm sure PS5 probably resolved a lot of the issues I had with capturing on PS4 (including the "Link to Playstation Store" thing on captions hopefully?)
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Tom Gill
(@RedMistRanger) reported
@AskPS_UK I'm getting error code WS-37400-4 preventing me from accessing online features. PS support confirmed IP is fine, port forwarding complete, still not able to access anything. Support say no info available on this code? HELP!
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Lewis Magee
(@Louie_M_) reported
@PlayStation Here crash Robs Playstation there lads. He's doing better than me on Planet Coaster.
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The Macabre Gamer
(@TheMacabreGamer) reported
@AskPS_UK It's all good now. I managed to fix it.
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chris
(@chris38799541) reported
@AskPS_UK No error code then say your account didn’t link with PayPal.try again
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Syborite
(@Syborite1) reported
@Gamer2Gamer_ @Colteastwood That isn’t the case at all. PSN has been great last gen and down less than Live. Game server issues are something different and down to individual games.
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lyn clegg
(@MamaClegg) reported
@AskPS_UK my playstation Gold wireless headphones that I bought from amazon are not working and are under guarantee. Amazon would like an authorisation code so that I can return them. I have done all the troubleshooting and contacts Sony direct but they have told me to contact u
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Gamer2Gamer
(@Gamer2Gamer_) reported
@Syborite1 @Colteastwood It still connects through the network and the network itself causes the issues. It’s been that way for YEARS....so if you don’t live in the same area it’s a mess. Playstation gamers have been asking for improvements for years and we got Jack and ****.
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Harry
(@HaroonIbraheeme) reported
@PlayStationUK So this morning I received an email that my password was changed. A purchase was made & my sign in ID was changed for my psn. I did not make any of these changes and now I think someone has hacked into my account. As it is a Sunday the contact centres are closed.
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Harshil Kapoor
(@harshilkapoor) reported
@AskPS_UK Just this one, can sign in in the app, unable to sign in in my PS4
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Robert Edward Young
(@PlayStationREY) reported
@AskPlayStation That party system you " updated " F***ed it up more than anything. I shouldn't have to make a second account, sign in, and start a party with that (myself) just to have what we used to have: Private Parties.
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Dr horror head
(@DrHorrorHead) reported
@ladyedlynn23 @AskPlayStation Different cable is all. Shouldn't be an issue but note that your warranty won't be valid since you're in the us. Sucks.