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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (5%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier |
Sign in | |
 Birmingham |
Game Crash | |
 Aachen |
Online Play | |
| Croydon |
Sign in | |
 Québec |
Online Play | |
| Belfast |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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🍭Gen💀
(@GenE12922) reported
@PepperThornes Oh, did not know that 😳 Does it matter that I don't have a PlayStation? Cause I'm unfamiliar with the ToS of consoles and I don't want to get in trouble, you know?
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Stronger Tuagether
(@TagovailoaReal) reported
@ThatPs5Guy @TutifrutiGaming Hate to say it but no Xbox player is "shook" that PlayStation has a comparable service after 6 years. Most are fully aware that Sony will do the bare minimum in making the most of it. They will sell you hopes and dreams and lie about what actually comes. Good luck with Jim Lyin
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Sad Ryder
(@sadyxon) reported
@AskPS_UK I have an order problem dm me please
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James walker
(@Jamesy_walkersy) reported
@thefeelgoodhits @AskPlayStation @PlayStation Go inbox Fixersim on Instagram he is the only one I know that can fix all account issues
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Biotic
(@YTBiotic) reported
@EAHelp i am on playstation 4 atm in gold the game goes from being perfectly fine no lag to all of a sudden freezing and crashing everyone back to main menu it gives an error code saying that we cant reconnect game may have ended. and when it happens it acts as if the game didnt happen.
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Aditya Datta
(@AdityaD12502808) reported
@NextGenPlayer As much as I love PlayStation but I think Xbox is better I have both but their game pass service is emaculate, they have discounted price on new games almost every week. On PlayStation I don’t get no discounts a ****** subscription but I love the exclusives
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CLARK
(@XxCL4RKxX) reported
@JayKeyFN It won’t let me login into my psn account. It doesn’t recognize my password and won’t email me the reset link.
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Macca
(@AJMacca101) reported
@BI14L_GG @FN_Assist just create a playstation account and sign in on pc, it should work then
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Yazza
(@YSivadhass) reported
@AskPS_UK Comes up with the below error Something went wrong. Try again later.
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OF24com
(@OF24com) reported
@AnimeLegendFN @HeyStani @FNBRintel One problem though... how can I create a Playstation account without a Playstation? I can create an Xbox account without an Xbox...
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trusti ben
(@TrustiBen) reported
@Ahmad88841000 @AskPlayStation Fixersim on Instagram can fix this within some sec the customer service here are annoying
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Craig Handley
(@HBK_R6) reported
@AskPS_UK The link suggests shipping for repair but it’s pretty obvious it’s a software issue. Discs worked, 12 May update installed, discs won’t read - can’t be a coincidence?
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Yazza
(@YSivadhass) reported
@AskPS_UK I have completed all the steps you have suggested and the issue remains. Are you able to remove the PS5 version from my library and purchases list? I should then be able to download the PS4 version
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Swag Lord Monki
(@MonkiLord) reported
@carl_mckinney @PlayStation This is normally an issue with the HDMI ports or cable
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trusti ben
(@TrustiBen) reported
@thefeelgoodhits @AskPlayStation @PlayStation I had similar issues some minutes but it was fixed by fixersim on Instagram. I think they are professional chat them up
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Antonio Trimboi
(@Tonootz06) reported
“I have broken at least 16 PlayStation controllers in the past year”
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trusti ben
(@TrustiBen) reported
@zoeelouise18 @AskPlayStation Inbox Fixersim on Instagram he is a support specialist he will help you fix it
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Ric Ciel
(@rcdev122333) reported
@AskPlayStation We need ALLM toggle. It has been 2 months since you enforced this update and still no sign that you are going to fix it.
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🦴Shawn M. Swartz🦴
(@ShawnMS420) reported
@FortniteGame Before someone asks: YES you don't need a Playstation to do it. Just create a PS account on the link and afterwards it'll take you to a page to login to your Epic account
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James walker
(@Jamesy_walkersy) reported
@thepalfibazsi @AskPlayStation Fixersim on Instagram can fix this within some sec the customer service here are annoying
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Hampus
(@Leonick91) reported
@imyke I’m not sure how consoles should be opened up, but the fact that if I want to download a game for PlayStation the PS store is the only option is an issue. Especially since it is somehow cheaper to have plastic box with a plastic disc sent to me
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Kurupt
(@psychoserial) reported
@intro_duction21 @OfficialXboxU Really yanno xbox has no games yet gamepass is a console seller...those next gen will be still playable from the Xcloud...man Phil had a dream told that dream too the CEO and he was like here's the keys to the toy box. PlayStation will have trouble keeping up this gen.
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Matt Parsonage
(@PARSONM10) reported
@AskPS_UK I am unable to purchase any games for 6 months now with error code WS-113947-5 and can’t find anyway to speak to anyone for support to resolve this issue… please can you help
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⛩Alastorz 🫠
(@AlastorzLIVE) reported
@homieenhance @Guille_GAG No. You just need a playstation account connected to epic account then sign in
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Matt Parsonage
(@PARSONM10) reported
@AskPS_UK Both on console and web we are having issues even on free content. This is for my child’s account and I can’t see to add any type of payment to their account, could this be the issue and how can I resolve this?
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TankeGaming25
(@TankeGaming25) reported
@Timeless_Nebula @FN_Assist I have the same problem. It means when you started the psn account and put in your birth dates it has you as under 18 or a minor age depending on your country. Which really sucks bc you can't change it after you make the account
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Ᏽ. ᦍ᧐ᦞ᧚
(@SirWoodeh) reported
@EliardNotNeru @TengGaming01 @PlayStation How to demonstrate your misunderstanding of a service in one sentence
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mary kk
(@marykk5i) reported
@thefeelgoodhits @AskPlayStation @PlayStation Go inbox Fixersim on Instagram he is the only one I know that can fix all account issues
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James walker
(@Jamesy_walkersy) reported
@Subject083 @SlimRothlsbrgr @AskPlayStation Fixersim has being the one helping us here the customer service are lazy and Annoying
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Craig Handley
(@HBK_R6) reported
@AskPS_UK So the quote is £240 to repair a problem obviously relating to a software update. Are you going to waive the charge?