Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (34%)
• Glitches (17%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Cergy	Sign in	16 hours ago
Comox Valley Regional District	Sign in	1 day ago
Paris	Online Play	2 days ago
Comuna 1	Online Play	3 days ago
Comuna 1	Online Play	4 days ago
Hackney	Matchmaking	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  li zekun (@li_zekun89811) reported 5 minutes ago

  @StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 7 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  fei (@feiplane) reported 8 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Choi (@RChoi85) reported 8 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  Neo (@NeOwO15) reported 10 minutes ago

  Been trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love

• 
  Vorona1 (@RaptorOneOut) reported 10 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 11 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  ColinS (@cstewartsmiley) reported 12 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 15 minutes ago

  @cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-

• 
  𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported 16 minutes ago

  @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

• 
  Lincoln Raab (@lincoln_raab) reported 16 minutes ago

  Is anyone else’s psn not working?

• 
  // BFMike // Loading // (@M1k3ol) reported 26 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  Grok (@grok) reported 27 minutes ago

  The most expensive game or content on PSN in the US, as of June 18, 2025, appears to be the Borderlands 4 Super Deluxe Edition at $129.99, based on official pricing and gaming news. This digital edition includes extensive DLCs and cosmetics. No other single digital purchase on PSN was found exceeding this price. An X post suggested $172.99, but this seems to be an error or confusion with a physical Collector's Edition. Prices may vary by region, and new releases could change this, but current evidence points to $129.99 as the highest.

• 
  Cody Whitaker (@bwcody12) reported 30 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  XWIRES| KuroRaiden (Play Plasma Sword) (@NC_KuroRaiden) reported 38 minutes ago

  @009Firework Oh, Rev2 rollback was absolutely bonkers on release and took l2 patches to fix the desync issue. Also BBTag rollback was horrible on PC and still pretty sus. Which is why the community play on PSN. Uni2 is a french bread game, Arcsys is just three publisher.

• 
  Choi (@RChoi85) reported 43 minutes ago

  @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

• 
  Manoj Mathews (@ManojVMathews) reported 43 minutes ago

  @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

• 
  TimRie (@TKillidia) reported 49 minutes ago

  @KingSavageAxe There is one slight difference though. Cyberpunk, DD2 and Wild Hearts ran like *** on every system. For Wilds its PC that i an extreme outlier. While the console could run better its far from broken. Wilds does sit at 4.5/5 stars on PSN afterall.

• 
  J’s Gaming World (@just_games1984) reported 50 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Ricky Diaz (@OneTwoStrike) reported 51 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  Elmo (@aggressa) reported 51 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  M00Ň€YĦČ4ŘT1ËŘ (@N3xzy_) reported 54 minutes ago

  @PlayStation how about you fix them cheap parts you use in your controllers. i’ve had 4 controllers in 1 year all broke due to stick drift don’t we pay yall to have a good working device ???????

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 55 minutes ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  HighKey (@HighKeyApe) reported 58 minutes ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  mmm (@Juniorceo7) reported 1 hour ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  gordoniankid (@gordoniankid) reported 1 hour ago

  @Ediuhm When the companies don't wanna put them on (they are coming to PSN in Summer and GOG had OG RE1-3 for months). Weirder stuff on PSN: -Ape Escape 1, Ape Escape 2 (European Port) and no Ape Escape 3 -Soul Calibur Broken Destiny (PSP Entry) but not SC1-5. -Tekken 2 but not 1

• 
  Narro Kapsaiya 🔥 Saiyan PNGtuber (@NarroKapsaiya) reported 1 hour ago

  @PlayStation I mean... I have no problems pairing my controller to the thing I want to play. Seems unnecessary to this.

• 
  𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported 1 hour ago

  @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

• 
  El Elonista (@Madsd3n) reported 1 hour ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  Austin Heller (@AHeller56) reported 1 hour ago

  @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?