Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Willich |
Online Play | |
 Melbourne |
Online Play | |
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Muzzled Bruh
(@Edgeof_Horizon) reported
@dilla_go @PlayStation Does it realy have lag? I know 4k can cause lag on TV's if things aren't calibrated right.
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Ruben Neyt
(@RubenNeyt) reported
@RockstarSupport Can I get my account back on ps4 it has been reset with a glitch a few months ago and I wanna play it back you said they are no full resets on a account a pkayed for over 3 years and bought shark cards and now it's all gone psn BIEM_Ruben
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Muzzled Bruh
(@Edgeof_Horizon) reported
@MVPFusion @PlayStation Sony should have told their distributors to do instore purchase only. Online only is just asking for issues. Now people have to deal with bots, dark web scalpers BS, server crashes.
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kyle simons
(@mrkylef5imons) reported
@I_AM_WILDCAT I'd like a PlayStation one if it wouldn't be to much trouble
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citizendac
(@durbandac) reported
@AskPlayStation Why doesn’t Sony publish restock dates and volumes?? This soft launch and stock problem is very poor
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Michael Fritz 🇪🇺
(@mitchiru) reported
@PlayStation store is down, problems with #CORS, Never, repeat, NEVER deploy on friday (respectively holidays)
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Nema
(@SuperNema108) reported
Still No Refund For Cyberpunk 2077 @AskPlayStation @Sony @PlayStation you’re really starting to piss me off! Where’s my refund on that broken *** game! I requested the day you all announced you’re giving out refunds and still no refund days later! Where is my cyberpunk refund!
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Scott2781
(@ScottSp36746917) reported
@AskPlayStation Got a ps5 nothing but error messages and problems cannot update my games at all
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b.d.m83
(@becks_83M) reported
@PlayStation my ps5 won't connect to wifi but my 4 does. Any idea's how to sort this problem out please 🙏
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Terry Sanders
(@tsandmusic) reported
@AskPlayStation How do I delete my PlayStation account? I think Fortnite is not working because it thinks I’m under the same account as you all. I’m using the same email and it’s not letting me sign in PSN on Fortnite.
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Momo
(@xXPrince_MomoXx) reported
@AskPlayStation I lost access to my acc and I have 2fa on it I know my password and email but I don't have access to my phone or backup codes how do I fix this situation btw I have access to my email
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DJ ones
(@djones9696) reported
@AskPlayStation want a refund for cyberpunk 2077 but the refund request form doesn't work, saying server error
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Blaming
(@hamidshpv) reported
@AskPS_UK Hello, is it possible to disconnect my EA account from my psn account? Thanks in advance
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Josh
(@GEtSICK624) reported
@PlayStation Bought a PS5 for the children’s home I help run and it’s defective. Won’t power up. Tried multiple power cords and outlets. Makes power on noise but doesn’t light up. Gonna need some assistance. Followed all trouble shooting from website.
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Andrew Green
(@greenster43) reported
@AskPlayStation An uninstall from the storage settings screen and reinstall seems to have resolved the issue...hopefully that doesn't change
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Simon Thorne
(@Thornski78) reported
from
Nailsea, England
@AskPS_UK My voucher code for FIFA 21 is showing error WS-45479-9 and invalid. Game hasn’t downloaded. What can I do?
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KimmyHed
(@_KimmyHed) reported
@AskPlayStation Yea after basically a whole a day it still happens and ik now in the ps5 and have the same problem also I tested connect everything is fine i dont know what causes it or why it does
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Fynn
(@Fynn2107) reported
@AskPS_UK My monitor supports 165hz however when I try anf get 120 hz and FPS it won’t change from 60 what can I do to fix this?
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Dalton
(@DLoPlays) reported
@becks_83M @PlayStation I’m having the same issue. I’m fairly certain it has to do with PSN servers due to the large amount of new connections to the service on Christmas day.
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david cowie
(@Davidcowie1967) reported
@PlayStation is there an issue on the website at moment when trying to redeem codes just showing a timer circle
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THE WORST CHANNEL EVER
(@T_W_C_E) reported
@AskPlayStation would be nice if could even get playstation now on my ps4 but end up with a damn error code every time i try to get the trial
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Krissy Tomaselli
(@KRS215) reported
@UbisoftSupport I need help, Valhalla hard crashes with PSN error code but ONLY with Valhalla. It's completely unplayable. Initialized my PS4 and it's still happening. Sony said it's an issue with the game itself, what do I do?
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Reece Worth
(@WorthReece) reported
@AskPlayStation I’m trying to play apex legends on my PS4 and it doesn’t seem to be working all that much. It keeps saying “unable to connect to EA servers” what should I do. My ps4’s internet connection is working just fine. What can I do to fix this problem
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wah wah
(@_illMATTic_) reported
@PlayStation what is error code e-8210604a
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🌿T
(@toka_qc) reported
Great. I have to initialize my PS4. Completely reset it. Which will delete all my data. Safe mode loops are horrible. @PlayStation please fix it.
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Hayze828
(@hayze828) reported
@AskPlayStation I got a Ps5, then it didn’t turn on, then I figured out it has problems with rest mode, then I heard about problems with external HD’s..the point is, don’t feel bad if you didn’t get one yet. It’s still in beta
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W I L F R E D O
(@aFreakinRican) reported
@iAmanux @ATVIAssist @AskPlayStation You can only do it if your monitor has a hdmi 2.1 port i have the same issue i can never get 120hz on my 144hz monitor
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JamesTHFC
(@JamesTHFC2) reported
@Hunt_them_kicks @AskPS_UK Any fix yet? Happening to me with fifa
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тит
(@Kowait_) reported
@PlayStation fix your support @AskPlayStation
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Straw Hat Katsu Future DBFZ Player
(@Katsu144x) reported
@PlayStation Hey are you guys network servers down i just got a ps4 and i cant create my play station network account