Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (18%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Comuna 1	Hacking / Cheating	17 hours ago
Comuna 1	Online Play	2 days ago
Paris	Sign in	2 days ago
Amane Aït Oussa	Sign in	7 days ago
Guayaquil	Sign in	7 days ago
Molina de Segura	Sign in	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FeldecatGaming (@mrwiggle2x) reported 2 minutes ago

  @revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem

• 
  mmm (@Juniorceo7) reported 3 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Neo (@NeOwO15) reported 5 minutes ago

  Been trying to log into my psn account for an hour and suddenly every number ever is wrong and theres absolutely no way to just give me a sign in mail #love

• 
  Rostom Zerrougui (@rostomzerrougui) reported 6 minutes ago

  @notnotzecoxao I need suggestion. I have a lua game on my psn account. But my console is in 11.02. is it worth the update and login to my psn and get the lua game installed for the exploit. Or the offline lower fw is better?

• 
  AlKenmist (@Alkenmistonline) reported 7 minutes ago

  Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

• 
  french Phil (@BoiesPhilippe) reported 7 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  darkdragon (@GlitchDarkdragm) reported 8 minutes ago

  @iFireMonkey So they didn’t fix the psn party Channel glitch

• 
  Abyss (@PathofRuin) reported 12 minutes ago

  @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.

• 
  Narro Kapsaiya 🔥 Saiyan PNGtuber (@NarroKapsaiya) reported 12 minutes ago

  @PlayStation I mean... I have no problems pairing my controller to the thing I want to play. Seems unnecessary to this.

• 
  Powerboss (@Powerboss1983) reported 14 minutes ago

  @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 23 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 24 minutes ago

  @cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-

• 
  Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported 25 minutes ago

  @PlayStation Fix stickdrift

• 
  Marko Rabasovic (@Xarkom) reported 27 minutes ago

  @Alex_y_Xander @MGSMGN I agree it is very niche. I was there for both start to finish. MGO1 came along when console online gaming was barely existent. 2 came and its problem was its obtuse barrier to entry. You had to make 3 accounts just to play. 1 Konami account, A Konami game account, PSN account.

• 
  ShinoRyu (@ShinoRyu00) reported 29 minutes ago

  @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

• 
  Dubb (@ChrisDubb23) reported 30 minutes ago

  @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

• 
  Reaper (@RxaperIV) reported 32 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Domindi Bushido (@InDiDoM) reported 32 minutes ago

  @bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?

• 
  Deleted_Unity (@UnityXDX) reported 34 minutes ago

  @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

• 
  Streaker (@Sonic_Streaker) reported 35 minutes ago

  @Chris_TV_Live They don't like it when I get cocky whenever there is an Xbox or PSN outage and they can't play their games. I'm like yeah I've been trying to tell you things like this will happen.

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 35 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  🇺🇸 🔋Reasonable.Assurance🔋🇺🇸 (@RsnblAssurance) reported 41 minutes ago

  @PlayStation Can you fix the pairing issues on the pulse elite headphones? Absolutely awful

• 
  𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported 41 minutes ago

  @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

• 
  朧月猫 (@oborozuki_neko) reported 42 minutes ago

  @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

• 
  Cody Whitaker (@bwcody12) reported 45 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  KANAN❄️ (@Kanan4real) reported 47 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  Rah Kyrillos (@Kyrillos_Rah) reported 50 minutes ago

  @SHlRAZ @HoodiMetcalf PSN blows compared to game pass. That’s my biggest issue

• 
  💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported 56 minutes ago

  Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

• 
  Mike (@psy_tempest) reported 56 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  mcquack306 (@mcquack306) reported 56 minutes ago

  @Apollokid3000 I thought majority of them do that have a PSN login