Is Playstation Network (PSN) down?
No problems detected
If you are having issues, please submit a report below.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
-
Sign in (44%)
-
Online Play (39%)
-
Glitches (12%)
-
Matchmaking (4%)
-
Game Crash (2%)
-
Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Morteau |
Glitches | |
| Lille |
Glitches | |
| Strasbourg |
Online Play | |
 Milwaukee |
Game Crash | |
 Nouméa |
Sign in | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jesse Cooper
(@JesseJCooper) reported
@AskPlayStation I'm pretty sure my account was hacked. I can't login & when I try to reset my password, I'm not receiving an email. I had spam email saying that my account had been changed & the location is Saudi Arabia. I'm in the midwest. I've also had a couple of charges.
-
NobodyButMars
(@NobodyButMars) reported
@PlayStation I really want to play Street's of Rage 4 and GOT. GOT I can't due to technical issues with my PS4 😔
-
ffrenzzzzy
(@ffrenzzzzy) reported
@AskPlayStation can you please for the love of God let me cancel MY 50$ PS PLUS SUBSCRIPTION EVEN IF IM NOT SIGNED INTO PS NETWORK. YOU NEED TO UNDERSTAND THAT'S NOT OKAY YOY ARE EXTORTING ME AND I CAN NOT DK ANYTHING BECAUSE I CANT SIGN IN DUE TO MY EMAIL
-
Brandon Dalessio
(@BDDalessio) reported
@AskPlayStation I'm continuing to have issues with Modern Warfare and Warzone data Packs on my PS5. I was playing it fine than all of a sudden I didnt have any of the many data packs for use of multiplayer. Rebuilt database once already. ???
-
Stevie-Rex
(@Stevie_Rex) reported
@YukioX86 @PlayStation Restart your PS5, I had this bug a few times, a reboot should fix it
-
Brad B
(@Burkley91) reported
@Zack77622208 @AskPS_UK So we are all doomed then, just had a scroll through some other peoples issues, it seems they've just put that refund page up for show and theres very few people who've actually recieved their refund.
-
Conor Davidson
(@twix397) reported
@AskPS_UK having an issue with ps plus my son can't down load games error msg Ws-116483-3 keeps coming up
-
ThatOne
(@inept_bi) reported
@AskPlayStation While trying to redeem a code, I got the message: This code is not valid in your country or region (Error WS-45480-1) I live in the Philippines, the game was newly bought in the Philippines, but my PSN account is tied to Singapore. I need help, please :')
-
Jack Demeo
(@themayo51) reported
@OfficialSami1 @Xbox It was widely accepted back in the day that Xbox live was better than PlayStation Network and the only advantage to PlayStation network was that it was a free service. Apparently, everybody is forgotten how many times PlayStation network has been hacked.
-
the_josh_mystr
(@Joshane_gill) reported
@AskPlayStation I did reset the controller, followed all the steps but it's still having the same problem
-
Felipe Clavijo
(@felipeclavijoca) reported
@AskPlayStation How about you send me a new controller since mine broke by itself ... thousand of people are complaining about having the same issue.
-
SouthernCard
(@SouthernCard) reported
@AskPlayStation any idea why o can’t log into PSN on my PS5? Error code CE-112847-7 and WS-116327-0.
-
PSN: Dylanribps_LU
(@Dylanribps_LU) reported
@AskPS_UK I got banned coz I got a Blue error screen on ps4 and it was on the last round on unranked..
-
jarrett green
(@jarrettgames_) reported
Damn, you really just can’t have a guest play couch coop on zombies anymore without having to sign in onto a PlayStation network account 🙄
-
abdellah bourja
(@o0oabdelo0o) reported
@PlayStation hello I have an issue someone changed my email and I’d of my PlayStation account can u please help me .this is happened to me yesterday
-
Becci Simmonds
(@beccisimmonds) reported
@darshkhithani @VaibhZ_JCVP11 @PlayStation Have you managed to sort?? We having the same issue
-
Mikey Makin
(@mikeymakin) reported
@AskPS_UK Hi guys, could I get your help with an issue? I've used up the 10 hour FIFA 21 trial but when I try to purchase the full version the store thinks ive already purchased it when ive not. Any ideas? TIA
-
Camilo Vivas Vergés
(@camilo_vivas) reported
@sabicute03 @AskPlayStation Did they help you? I have the same problem, would you help me??
-
Ali
(@Ali57816546) reported
Yo @PlayStation I need ur help I bought the gta online edition from the store and it won’t let me go online with it and plz contact me because I need help to fix this problem
-
MultiMoo
(@MultiMooDreams) reported
@N_X_G @PlayStation @Codemasters Hm, I did try deleting the save file it generates but I have not tried to delete my PS profile from the system and adding it again. Do you think it could be the system transfer from my PS4 Pro causing issues? I'll backup my saves and give it a shot
-
mrmagiceraserttv
(@mrmagicerasertv) reported
@needynewtgaming yeah but the exclusives like uncharted are only on pc through #PSNow , even then it's only the first 3 titles. Part of the reason I left #PlayStation in the first place is because of the frustration of feeling forced to buy a subscription service to play online in the first place
-
Harley Quinn♦️
(@Harleyquinntop1) reported
@AskPlayStation hello! So I have an issue with my rocket league save data, it keeps giving me the error that there’s no free space and I can’t turn on autosave.. I have to play the tutorial every time I login :/ how do I fix this
-
Selling Fortnite Accounts
(@fortniteaccs345) reported
@PlayStation please help in logging in my sony account, I lost my 2fa authenticator and now I can't login to it without the code. Can you please with me in it anyway?
-
abdullah
(@abdulla22790571) reported
@AskPlayStation Hi my name is Abdullah and my account was locked and they need to change the password by sending an email to my gmail . So the problem is I can’t reach my gmail to change the password and I already tried the support but no live agent has respond to me just the bot
-
Cian🇮🇪
(@CianoLFC) reported
@utdhenrik_ Happened to me a few months ago. Just call PlayStation support and they'll fix it no problem
-
him
(@TalkLoads) reported
@PlayStationUK The smart thing would’ve been to allow current paying PSN customers to preorder the PS5 directly through PSN store, as an incentive to continue using the service. Good job.
-
Stewart
(@StewieeD1997) reported
@AskPS_UK can someone please contact me as I can’t get through to your support and my account has been hacked and taken over via change of sign in id, this must be sorted now as my account details are now exposed
-
Sean Adams
(@seanyads) reported
@AskPS_UK who do i need to contact guys with regards to my external hardrive suddenly not working with the ps5? Id rather send the console back for a new one then now not being able to play any of my games...
-
Simon
(@OfficialJarvo) reported
@AskPlayStation Im having so many issues downloading games etc to my ps5! I get errors everytime on every game I try to install, i’ve reset the database, ive also reset the console back to factory! Help because its starting to piss me off!
-
Jonny Roberts
(@jbuddha7) reported
@AskPlayStation my playstation account has been hacked with links to my bank account details.. if you guys are taking a break how am I meant to resolve this issue?