Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Sign in | |
 Oklahoma City |
Online Play | |
 Compiègne |
Sign in | |
 Milan |
Online Play | |
 Chepstow |
Sign in | |
| Ferrara |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Astral
(@AstralR6_) reported
@AskPlayStation I'm having problems with messaging other people and I haven't gotten really any help from the support
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Araxxi
(@Araxxi1377) reported
@AskPlayStation when I try to change my psn username it says error code ws-43691-3. I did change it twice today, could that be why?
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Jonathan J Ward
(@J_ward317) reported
@AskPlayStation I just downloaded GTA V online and after I downloaded it I got an error code ce-34668.
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Eric Maerov
(@EricMaerov) reported
@AskPlayStation why can't I add funds to wallet "an error occuredm," paymt method up to date
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_caliber
(@disturbed0ne) reported
@AskPlayStation Lots of people, including me, aren't able to send messages on ps4. It keeps saying "Cannot send message." Can you fix this?
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Tom
(@Tom1X9) reported
@AskPlayStation Yes I have tried that but it doesn't seem to work and it's been getting worse, some people say it's a software issue, I just want clearance on what's happening cause you guys aren't answering calls either
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Bret Sibert
(@TerbTrebis) reported
@joel_maberry @XboxSupport I’ve heard of a lot of people having problems with this... seems like Microsoft just wants everyone to spend a fortune getting the series x... unfortunate. Might be time to move to PlayStation after 14 years of loyalty... what a shame
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patrick
(@Patrick_2DX1) reported
@AskPlayStation So still no refund for cyberpunk yet, It’s been more then 2 weeks, Tried live chat and DM’s no reply. Just want an update seeing as how every time I go to the refund page I can “request a refund” every time I login. Please DM so I can see what the status is?
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kronos
(@zogdilla) reported
@FreeRangeZombie @AskPlayStation I had this same problem! So weird but resetting my password fixed it
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ChiggityChesh
(@ChiggityChesh) reported
@NeoGameSpark @AskPlayStation @SuckerPunchProd I had some issues with cloud save and/or external HD saves for the first couple weeks of PS5. Didn’t happen with Tsushi though.
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Brandon Kratzer
(@WhtubidBK) reported
@AskPlayStation I need some real customer service!!!!! My son’s PS4 hasn’t worked since you forced the last update.
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Eric Maerov
(@EricMaerov) reported
@AskPlayStation No error code, just the message. An error has occurred. Please try again. Trying to add via cc from my computer. Same as in the past
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JoE mAmA@U
(@JoEmAmAU1) reported
@ATVIAssist on Christmas I got a gift card for black opps 4 cod points for playstation. So I went in the to playstation store and redeemed the code. But when I went into the game I did not receive my cod points. I dont know if th is is a glitch or something.
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Edgardo Sanchez
(@Edgardo51562013) reported
@AskPlayStation There are no specific error code because it loads the game but when it’s going to start a match it says it can’t join the PlayStation server and this only happens with games by Epic games eg Fortnite and Rocket league on my PS4
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Astral
(@AstralR6_) reported
@AskPlayStation I'm having problems with messaging other people and I haven't gotten really any help from the support
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zestychunklet
(@zestychunky) reported
@AskPlayStation Hello! I am having an issue with a trophy not unlocking
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Rome㌖
(@Trips2Rome) reported
@xyenoh_ Never had that problem securing a PlayStation 😒
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Braden Chaffey
(@BradenC2296) reported
@AskPlayStation I just finished rebuilding the database. And the app crashed again. I redownloaded the app and tried it again but I am still having the same issue.
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赤城
(@akkagi91) reported
@AskPlayStation crunchyroll on ps5 give me error problems all time
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DaPRgamer
(@daPRGamer) reported
@xMBGx I have an issue now that If I dont have it plugged in with the USB it dont work properly so ima have to contact @PlayStation @Sony
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NASSER ALNASSER
(@NLN100) reported
@CyberpunkGame When is the date for the next update, I have a problem with the Playstation and I expect most players on the Playstation have this problem, which is that the game gets you out of it, for information. I play ps5
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Vin
(@VinTheDon_) reported
Please @PlayStation @AskPlayStation fix the issue where you can’t hear voice chat audio through TV when using wireless controller as mic. The only way to fix this bug is to plug in old headphones and cutting the wire. How did y’all really miss this? Need a fix FAST.
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Phyllis
(@mystery79) reported
@AskPlayStation - The ps5 media remote I ordered from Playstation Direct on 12/9 won't pair with the ps5. I tried to use the return feature on the website but I'm getting an error so I don't know if the request went through or not.
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Wilmer Mena
(@Willmena01) reported
@AskPlayStation No. Any error code or message. It attempt to turn on and after home screen showed it went off again.
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salzar
(@salzarrrr) reported
I tried to unlink my psn account WavyAimAssist from my Activision account but I was receiving error messages. Help @ATVIAssist
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ChrisXScorpion
(@ChrisXScorpion) reported
@AskPlayStation I been playing NFS rivals with my friend till 2:09pm then all of sudden it gave me a error saying PlayStation network down? WiFi works fine but can't play online so what's going on is it just me or anyone else having the same problem?
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Cozmo
(@Cnetwork01) reported
@AskPlayStation It just came up blank every time, is there a live service I could look into? It’d have to be free and uk though, is there anything?
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Sophia
(@learningcurve77) reported
@AskPlayStation I’m getting a DNS error NW102308-4. I’ve completed all suggested actions. I connect to the Internet fine, but can’t connect to your server.
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Alicia Jones
(@AliciaJ14870377) reported
@FedEx my package was stolen from the warehouse in Manassas, Va. What a shame that a worker would risk losing their job over stealing a PlayStation 5. I hope my issues is resolved in a timely manner.
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RushRoby
(@RushRoby) reported
@AskPlayStation was hoping you guys could help having playstation video issues