Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (45%)
- Online Play (37%)
- Glitches (13%)
- Matchmaking (3%)
- Hacking / Cheating (1%)
- Game Crash (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 3 days ago |
|
Angers
|
Online Play | 3 days ago |
|
Morangis
|
Glitches | 3 days ago |
 Waterbury
|
Sign in | 3 days ago |
|
Paris
|
Online Play | 3 days ago |
|
Toulouse
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Oxford King (@OxfordKing9) reportedGood news! I found the Memory Leak issue - the PSN Account UI Overlay is causing memory leaks on the PC Version. To fix this, hit Shift + F1 and either Sign-Off or Disable the Overlay in the Settings. The PSN Overlay Settings not the Stellar Blade Settings. No more memory leak issues.
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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Kuro_snow (@Kuro_snow) reporteddear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?
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Cresscake (@cresscake) reported@Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.
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Lucky Reloaded (@Lucky_Rockz_) reportedSince Sony requires a PSN they could easily block games by blocking the service.
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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Ricky Diaz (@OneTwoStrike) reported@PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.
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Mike (@psy_tempest) reported@Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.
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darkdragon (@GlitchDarkdragm) reported@iFireMonkey So they didn’t fix the psn party Channel glitch
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Blackout3130 (@Blackout1hitta) reportedMarathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.
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ToneZzz🖤🌌 (@ToneZzz_Mindset) reported@Microsoft Fix the Minecraft psn account bugs
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Viacheslav (@Slavandos771) reported@UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Choi (@RChoi85) reported@FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤
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#BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported@EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?
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🏴Dawn G🏴 (@GuineaPigMummy) reported from Stittenham, Scotland@AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace
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Dubb (@ChrisDubb23) reported@playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.
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Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported@cresscake @Helldivers2HQ Ok point is, it is Sonys fault for selling in regions where they do not have psn as it is sold on steam. HD2 did not have mandatory psn login nor was it sold as such. In the past, Sony have stated to use the nearest country that does offer psn as your psn register country. But-
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Ricky Diaz (@OneTwoStrike) reported@PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.
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朧月猫 (@oborozuki_neko) reported@apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.
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LightShadowOnyx (@LightShadowOnyx) reported@Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement
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Alan El Ghoul (@AlanGhoul6995) reported@xboxBG What is the new reality clown? Can you answer me that you can play PlayStation games on steam? That’s nothing new you cannot play it on Xbox. On the device you have to login to steam and buy the game and play through steam.. just go ahead. PSN will get 70% steam 30. Xbox 0%.
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Dan Coopey (@DanCoopey1980) reported@LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now
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las (@marsmitsi) reported@kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Austin Heller (@AHeller56) reported@AskPlayStation why has my PSN been unable to connect/sign in for the past two days?
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Mason Hashemi (@gearsms1) reported@Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.