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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (34%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan |
Online Play | |
 Hamburg |
Sign in | |
 Summersville |
Sign in | |
 São Paulo |
Online Play | |
| Kansas City |
Sign in | |
| Ashburn |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Darko
(@oliver_drk) reported
@Expat_Matt It'll be a case-by-case situation: Call Of Duty was already confirmed to stay on PlayStation. But new IPs and smaller franchises like Crash Bandicoot are almost certainly be Xbox exclusive.
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Ud Blazi
(@BlaziUd) reported
@ObiWanStoney @AskPlayStation The customer service are annoying they uses bot I can guarantee you fixersim on Instagram can help out chat them
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patricia!
(@patriciasontwit) reported
@AskPlayStation Hey, this is for the Watchpoint Bundle. We can't even load up Overwatch 1 on our PS4 and the bundle doesn't show up under purchases. Can your team please look into it? Seems like a well-documented issue.
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King_Luchy
(@K_ingLuchy) reported
@Rdwjb1 @PlayStation Have you tried the support service?
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jacob
(@fuckxollent) reported
@PlayStation your customer service representative just called me a slur
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Kingbullet
(@Kingbullet22) reported
Wow... spend 30 minutes on hold with @Microsoft support, told they can't do anything for an issue with their side of things, then on hold for another 15, and then hung up on. Not sure why I expected anything less. No wonder PC and Playstation have been doing better and better.
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James Scott
(@JamesSc81107838) reported
@BanguliMarco @AskPlayStation I had similar issues like this which made me pissed off but fixer_chris1 helped me out u can inbox him via instagram
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Manuel
(@Manuel65598546) reported
@AskPlayStation Hi, I bought the premium subscription because I want to play marvel's spider man, and miles morales on pc. but i cant find marvel's spider man on the app, and i got the definitive edition of miles morales but It only let me play the standard edition. how can i fix this?
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𝑊𝑎𝑙𝑘𝑖𝑛𝑔 𝑊 𖨆
(@Bradley4Dilan) reported
@PlayStation y’all gotta fix that bug I damn near had a heart attack
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Zoot-San
(@ZootTheProducer) reported
@PlayStation @AskPlayStation is literally making my damn brain hurt rey make me switch to Nintendo 64 or gamecube, cause this the service yall giving is real life about to make me rage 😤
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Jack
(@Jack72071592) reported
Hey @Blizzard_Ent could you please help me out here. I’m stressing over the fact that I bought the Watchpoint pack for ow2 on PS5 and it still shows up as if I never made the purchase. Is this a problem with playstation? I’d really love to know if it’s being worked on. Thanks!
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Tg plays
(@Tgplay1234) reported
@jacobrfischer @AskPlayStation I had similar issues some minutes but it was fixed by fixersim on Instagram. I think they are professional chat them up
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My Info
(@exdelarosa) reported
@AskPlayStation I was loading red dead redemption (ps4) disc to my ps5, it copied to 46% and wont go any further… despite me re-inserting the disc as instructed. Error code CE-107940-1
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Dommy Casanova👼
(@DommyTheBarber) reported
When will @PlayStation be fixing the PS5 camera issue? Should be taking this long. Purchased my kids a ps5 camera & the game just dance 2022 but they can’t even play it.
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James Scott
(@JamesSc81107838) reported
@BlaziUd @isaacdarteaga @AskPlayStation I had similar issues like this which made me pissed off but fixer_chris1 helped me out u can inbox him via instagram
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David Davis
(@elevennnnliz) reported
@Labarbedebenz @AskPlayStation My account also got hacked and support service aren't doing anything about it, so l contacted sector_hacks on IG -- text him on WhatsApp +1 (719) 581-9432.. he successfully retrieved my account. he's legit and reliable.
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Robert
(@Radgamer420) reported
@SirDretheGreat @PlayStation So the new narrative is that subscription services are not ruining the industry now that Sony is doing it. So now PS Fanboys are pro subscription service now
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David Davis
(@elevennnnliz) reported
@Labarbedebenz @AskPS_UK My account also got hacked and support service aren't doing anything about it, so l contacted sector_hacks on IG -- text him on WhatsApp +1 (719) 581-9432.. he successfully retrieved my account. he's legit and reliable.
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Matt Zimmermann
(@mattz1980) reported
So if you're still planning to buy a #ps5...don't! When it inevitably breaks down due to poor quality control, @PlayStation can deny your service claim, provide zero evidence, and basically tell you to **** off or buy a new one! Save your money.
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BUFFOON🔜 #SummerJam2022
(@BUFFO0N97) reported
@ATLabstract In all honesty, i play in borderless full screen and vsync on and to me it feels like ps4 pro to me. I am more distracted by visual tearing then I am with lag. Since we're playing offline on PlayStation 4, I tried my best to keep the lag across all my systems consistent.
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Thomas
(@TomKep) reported
Wow, worst customer support I’ve had. @AskPlayStation Trying to pay for new PlayStation Plus upgrade, error message is just “Something went wrong”. Contacted support via chat, got canned responses and when I asked for specific help, the person hung up on me.
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Kerri & Crew
(@KerriAndCrew) reported
@AskPlayStation I just tried to use support chat, but I got an error: "Skip to main contentBack again so soon? Unfortunately, our Chat support has not been effective for you. Please try again tomorrow." Retried & got the same error.
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jacob fischer
(@jacobrfischer) reported
@AskPlayStation is there a fix for the overwatch pack yet? Still no access to overwatch legendary edition
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Δx Δp ≥ ℏ/2
(@HeckPhiIIy) reported
Every time someone on my TV says "Playstation" my PS5's like "how can I help you?" lol I usually have my mic off, so it's not really a problem. I just think Playstation's Siri is kinda sensitive.
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Ud Blazi
(@BlaziUd) reported
@exdelarosa @AskPlayStation Only fixersim on Instagram can help you out we got a bad customer service here
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NBA MERCEDES NEVER FAST AGIAN
(@yb_imraan) reported
@AskPlayStation so about this copying add-on issue with call of duty modern warfare? Pls help
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Courtney
(@clwolfe29) reported
@AskPlayStation I really need help, not sure why my sign in email address got changed but I am not to login!!!!
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Jack Mickey
(@JackMickey88) reported
@AskPlayStation At approx 10:40 this morning someone accessed my PSN and changed my login email. They have now locked me out of my account and are using my PayPal associated with my account and making fraudulent purchases.
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Kerri & Crew
(@KerriAndCrew) reported
@AskPlayStation I just tried to use support chat, but I got an error: "Back again so soon? Unfortunately, our Chat support has not been effective for you. Please try again tomorrow." Retried & got the same error.
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Erik
(@Erik805_oxnard) reported
@AskPlayStation Day 7: With all due respect I have an issue with signing in to PlayStation Network with all my accounts. It shows an error message every time I try to sign in. I haven’t received any email for my suspension. For more information I sent you a Direct Message.