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Playstation Network (PSN)

Playstation Network (PSN) down? Current status, problems and outages

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  • 45% Sign in (45%)
  • 38% Online Play (38%)
  • 12% Glitches (12%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

CityProblem TypeReport Time
Saint Peter Port Sign in 2 days ago
Troisdorf Sign in 4 days ago
Bornheim Sign in 4 days ago
Middlesbrough Sign in 5 days ago
Fort Campbell North Online Play 5 days ago
Gettysburg Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosas031300
    Rosas 🇺🇸🇲🇽 (@Rosas031300) reported

    @JakeHarold_ @AskPlayStation I got that issue too

  • EduardoValenci7
    Eduardo Valencia (@EduardoValenci7) reported

    @ChazzSavage @Sony @PlayStation Have not seen this error before, have you check connection settings?. Start by moving the PS5 as closest as possible to the router. Additionally try to set up the connection manually.

  • SpuddyIRL
    SpuddyIRL (@SpuddyIRL) reported

    @ANDREW__BTW neither did much, playstation just fixed a broken console with a bland os

  • harrylynch97
    Harry (@harrylynch97) reported

    @AskPlayStation I’m constantly being kicked from parties on PS4 with the error code ‘E-816DC702’. Been happening for weeks now, please help.

  • lombecht4
    L.jONES (@lombecht4) reported

    @AskPS_UK I am having issues with upgrading my fifa 21 to the ps5 version . I have the disc but there is no option to upgrade the game for free

  • Stuart_Hmfc
    Stuart (@Stuart_Hmfc) reported

    @PlayStation I would like a manager to contact me because the advisors reply via email is wrong. Also I asked for a manager and to raise a complaint and I'm getting ignored. Terrible customer service!

  • Jaja1025ja
    Jaja1025 2nd account (@Jaja1025ja) reported

    @AskPlayStation Hi, you meant the website right because when I went to the website it doesn’t show up the 14 day trial only 12 months 3 months and 1 month. And on then PlayStation it still shows the same error code.

  • DeeVeeTweets
    daze (@DeeVeeTweets) reported

    @PlayStation wrongfully suspended an account for “violating” its terms and conditions when Nothing was down wrong!!! I’m ******* pissed & you can’t even contact customer service!!! 😡😡

  • lucas_lessard
    Otaco (@lucas_lessard) reported

    @AskPlayStation Why can't we use a keyboard and mouse to play FPS games on the console? Wouldn't that just fix cross-play problems?

  • rhysholland_
    Rhys (@rhysholland_) reported

    @Danish_17_ @SkyNewsBreak From the look of it you still live with your parents, playing PlayStation while adults go to work. No wonder you don’t understand how bad not working is.

  • Andyat83
    Andy, #Fanatec you are my new love (@Andyat83) reported

    @imTMBR @AskPS_UK Chris... Sony have a clause in the Terms of Service that states if an Account has not been accessed (Signed into) within a timeframe of 24 months, then it can be deleted.... it may already be gone if they use this clause.

  • lukesdaad
    Jeremy Dion (@lukesdaad) reported

    @AskPlayStation Tried calling again today at 2pm, still too busy still kicks me out of queue. You guys won’t even respond now so I can’t get any help for a simple issue.

  • Tamtam1703
    Tamarra (@Tamtam1703) reported

    @PlayStationUK could you please help me I have been banned from PlayStation network because of a purchase glitch

  • Mustardo12
    Mustardo (@Mustardo12) reported

    @AskPlayStation hi, my ps4 has been disconnecting from the WiFi at random times, I’ve reset my router and done anything else that i know of to fix it, including going into safe mode, but it still does it

  • Ivvn1op3z
    Ivan Lopez (@Ivvn1op3z) reported

    @AskPlayStation Hello I don’t have the mobile number to get the access code in order to access my psn account and I can’t even sign in my account to play .... what can I do???

  • nytrohs
    nytrohs⛩ (@nytrohs) reported

    @AskPS_UK why can’t i link my youtube to my playstation gives me a error every time

  • PlayStationREY
    Robert Edward Young (@PlayStationREY) reported

    @AskPlayStation so when are we going to be able to call your support? Your chat support just says call tech support, but they can't BC " of higher call volumes " which is BS as I've called all hours every day. So how bout you fix it or get chat to help.

  • moneybaggxari
    Moneybaggxari. (@moneybaggxari) reported

    @AskPlayStation I have a debit card. It’s not working send somebody to help me or something.

  • GurpsSB
    Gurpreet Bal (@GurpsSB) reported

    @AskPS_UK 2. As the audio is already delayed, audio delay settings on the TV or soundbar (which offer + delay, not -) would not help. I can't delay the video, or reduce the audio delay more than it is currently (already 0). This is a specifically PS4 Pro audio output issue with Dolby/DTS.

  • willyjedi
    willy hndrxx (@willyjedi) reported

    @AskPlayStation can you guys please fix the early stick drift problem

  • thedarkfenix
    ian musgrove (@thedarkfenix) reported from Norton, England

    @venezuelanwiza1 I'm playing on the series, and despite a few PlayStation users calling me a liar I've quite literally had only 2 small issues. I've had 2 npc appear in the street in front of me (hardly game breaking). & after the last update the palm trees did blow strongly in the wind

  • TrudaahBFG
    TRUDAAH (@TrudaahBFG) reported

    @AskPlayStation i haven’t seen a error code but a notification will jus apear saying my application will be suspended in 15 minutes

  • bava_batra
    Bava Batra 🇺🇸 🇬🇧 🇨🇦 (@bava_batra) reported

    .@AskPlayStation so if I can't talk to someone about why I can't log on to Playstation servers...(as of last night) web site says I can't talk to anyone... I won't be renewing my account and I'll sell my PS and go back to XBox. Shitty service from Sony who refuses to provide ..>

  • GurpsSB
    Gurpreet Bal (@GurpsSB) reported

    @AskPS_UK I'm sorry but this isn't helpful at all. 1. As I said, this problem is only when selecting a particular audio output on the PS4. It doesn't happen if the audio output is linear PCM or if another source is used. (1/2)

  • HisanIsOmen
    (Retired Detective) Hisan (@HisanIsOmen) reported

    @ofhisbandicoot Ever since the “Santa Crash” situation, Hisan continued to smash a PlayStation everyday out of sheer spite. He still liked Crash and admired his reputation, but that didn’t mean he would openly share this with the Bandicoot! Hisan is likely on Crash’s side.

  • Alexloboloc0
    ALEXLOBOLOCO (@Alexloboloc0) reported

    @DeadByBHVR Fix PlayStation lobbies

  • MrTraylorPE
    Mr Traylor (@MrTraylorPE) reported

    Students @DevizesSchool if you are having log in issues due to lack of laptop or computer to get onto Microsoft Teams. Solution: If you own a Xbox or PlayStation, you can download the teams app to your console using the control as the mouse! 🕹🎮 #remotelearning

  • NJ_
    NJ_ (@NJ_) reported

    @Cecil_234 If it was PSN sure but what if it was multiplatform? They had no issue with porting X6 again despite the music issue that screwed over the post-X5 games on PS3 here.

  • BlackOni8
    𝕃𝕠𝕟𝕖𝕣 💢 (@BlackOni8) reported

    Kind of insane considering that I use multiple credentials with various passwords. Now that different regions like paypal, business account, PSN becoming a thing. Along with remembering my family's login details. It really does seem to be a time to make a note of these.

  • DavidAusbun2
    DAV-STO (@DavidAusbun2) reported

    @AskPlayStation I'm having trouble resetting my password. Any help?