Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in | |
| Goshen |
Sign in | |
| Tiffin |
Online Play | |
 Saint-Julien-en-Genevois |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob (Doom_the_Almighty)
(@jnharpa) reported
@AskPS_UK I sent my PS4 off to be serviced last week and the Royal Mail tracker states it was delivered to you on the 5th Feb but the PS support Fix & Replace tracker says it's still "in transit to us". I'm getting a bit worried, 3 days seems a long time without it updating
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💙 Aydan Miller 💙
(@BigBootyAydan) reported
@PlayStation you guys need to fix your security. I called him a sissy. He is modifying his console to hack games and ruin peoples experiences. GW2 is mostly kids too. Tell me what's worse.
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TJ Peel
(@Timmyjack) reported
@AskPlayStation I changed my PSN email and now I can't log into @SonyRewards using the old or new email. How can I fix this?
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dutio XBL
(@cle_gr) reported
@ATVIAssist I can’t unlink my playstation or xbox acc from my activision account. Any solutions? users complaining online that they have the same problem since Oktober 2019!
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Ryan Yung
(@iamRyanYung) reported
@AskPlayStation Been done that, it’s an firmware or software issue from after the update. Not internet issue.
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Dustin
(@Dustin19189174) reported
@Treyarch Black Ops 3 is the free playstation game of the month. Will you please fix the invisibility cheating?!?! Please
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Caroline Sanz
(@lairelosse) reported
@AskPlayStation Please could you help me with the problem I just wrote to you on DM??
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ape man
(@TheJuulThief) reported
@AskPlayStation will you ever actually fix the disc ejection issue? We know your fixes on the support website are false
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𝙽𝚈𝚇𝚉 - 𝕺𝖋𝖋𝖎𝖈𝖎𝖆𝖑 #BlackLivesMatter
(@TheNYXZGaming) reported
@Sephsekla @JimSterling on their platform. Well I tried to login today to my Epic account, and realised I used FB to login in, and I lost access to about £350 worth of games until I reactivated my account, removed it, and set up to login via my PSN instead.
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DJ ZAYN
(@__djzayn) reported
@AskPlayStation I bought Fifa points for Fifa UT from the PlayStation store but its been a week and I havent received anything yet I contacted EA and they showed me that the problem is from the PS store I contact the PlayStation store but I get blocked from live chat. Please help
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DamLingofficial
(@Trey_tohot) reported
@PlayStation Bro why can’t I contact any support!!!!!!!! Been trya fix my profile for months
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Nigel Vivash
(@NigelVivash) reported
@AskPS_UK I am getting the following error code WS-16417-0 on my PS5 the console is online using a wired connection but it will not connect to the PSN, please help
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Joe Morris
(@Joe55223459) reported
@Derrick90647091 @AskPlayStation Kindly contact @steven_specter on Twitter he can fix that for you without any delay
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Donna bond
(@Donnabo23319646) reported
@AskPS_UK Yes I’ve deleted & downloaded 4 times, also gone into save mode & completed 4 & 5 steps. Still not working
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ButWhy?
(@ButWhy56787858) reported
I am currently experiencing lots of problems with my ps5. I’m having errors that are to due with DNS and errors such as NW-102377-0. My wifi is perfectly fine in my house and I never had this problem on my ps4. What do I do? #ps5 #askplaystation #help
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STX | NovaMage, Legendary Planeswalker Of Swords
(@NovaMage) reported
@KingTomahawk We'll, that's pretty scammy for what apparently is a short lived service. I'm satisfied with how PSN handles things regarding digital content. Shame on those companies that charge and then just bail out on their customers of digital. That's just straight up scam
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Michele
(@igot2babe) reported
@PlayStation 😞The latest Call of Duty update broke our PS4 and I understand its not an isolated issue. What is the plan? I can't be the only mom who can't afford a new gaming system right now.
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It's Sergio
(@SergioB_) reported
I forgot to mention we’ve gone 32 days without @Sony and @AskPlayStation not fixing this problem.
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Rahul patil
(@realraul_1412) reported
@PlayStation need help login into my account.dont have registered mobile nor backup codes
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Nicholas Whiteway
(@Shadowace79) reported
@AskPlayStation whenever I try to access My Videos on my PS5 I get stuck on a endless loading screen, with a little white bar in the middle of the screen looking like a progress bar. Is there a way to fix this and grant access to the videos I bought through Sony on the ps5?
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James Pond_Agent 47
(@JamesPond47) reported
@ausretrogamer I remember buying Dark Anthology:Man of Medan, & where it'd jumped from 30Gb odd to 50Gb I think...the PSN had been throttled back with the pandemic early days,& I'd ended up needing to monitor the d/l as it would have an error about 32Gb in-took about 4-5 attempts!😱😬🤪
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𝙽𝚈𝚇𝚉 - 𝕺𝖋𝖋𝖎𝖈𝖎𝖆𝖑 #BlackLivesMatter
(@TheNYXZGaming) reported
@Sephsekla @JimSterling on their platform. Well I tried to login the next day to my Epic account, and realised I used FB to login in, and I lost access to about £350 worth of games until I reactivated my account, removed it, and set up to login via my PSN instead.
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jesus.origel412
(@jorigel412) reported
@AskPlayStation PS+ subscription is not working. Need to troubleshoot.
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X
(@exisxx) reported
@AskPS_UK hi, I’m having an issue with my controller, problem isn’t listed on the online support form and can’t get through on the phone, thanks
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Chris O'Neill
(@coneill86) reported
@AskPS_UK my ps5 keeps crashing when i put it on standby. Is this a fault that can be fixed with software updates or is it a hardware issue?
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𝙽𝚈𝚇𝚉 - 𝕺𝖋𝖋𝖎𝖈𝖎𝖆𝖑 #BlackLivesMatter
(@TheNYXZGaming) reported
@Sephsekla @JimSterling on their platform. Well I tried to login the next day to my Epic account, and realised I used FB to login in, and I lost access to about £350 worth of games until I reactivated my account, removed it, and set up to login via my PSN instead.
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Donna bond
(@Donnabo23319646) reported
@AskPS_UK It also logs me out of my account with the error code
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🔴YT - Paul Plays
(@_paulmiller) reported
For anyone that has had this issue and is wondering how to get around it. I had to split my video in half and copy it as 2 separate files- which is stupid but it works. Can we get a fix for this ASAP @PlayStationUK @AskPS_UK @PlayStation this is essential for content creators
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lee95
(@lee031095) reported
@AskPS_UK why does my playstation 4 keep disconnecting from my internet? There is nothing wrong with the connection on any of my other decides so why doesn't it work on my playstation. I've had these issues now for the past year and I'm tired of it now.
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ren amamiya
(@renamam81461657) reported
@Shahryar Ok so basically you need to download something called ps remote play which u can download from the PlayStation website once fully downloaded it will be an app on your desktop when you open it, it will ask you to sign in to your PlayStation network account