Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Erie |
Online Play | |
| Los Angeles |
Sign in | |
| Sacramento |
Online Play | |
 Montesilvano Marina |
Sign in | |
| Goshen |
Sign in | |
| Tiffin |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Melvine Roy
(@melvine_roy89) reported
@MisterGraves89 @Ffidrecoverfree @AskPlayStation He helped with any kind of account issue
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Jake Friedman
(@Jake172327) reported
@PlayStation @helplaystation so I was just middle of chatting with agent and they hung up before I could even respond telling me I can't have refund for bf2042. The game is broken. I'd tried returning earlier and couldn't. Was told now people are getting refunds. And yet I cant.
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Rtek3000
(@RichBiotch) reported
@ixspringerxi @Nixed81 @PlayStation Crash and Spyro haven’t been exclusive for over 20 years . And why do you follow Sony if your an Xbox fan boy
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StolenNFTuser
(@NFTUserCHEROKEE) reported
@JustAnLED You know what. XBOX invented XBOX live, an online gaming service and yea never forget, GamePass.............. What did playstation invent kiddo ?
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V.
(@Varinyy) reported
@GGeninjo @AskPlayStation Can you fix the error? I have the same problem
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Daniel walker
(@Danielw46590248) reported
@Yourmomscooch @AskPlayStation Error issues Why don't you seek flash_tech222 on IG for help, he's specialize in fixing this kind of issues. He's good at this.
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MmmWaffles
(@waffles_mmm) reported
@AskPlayStation ok I followed. I think this issue is due to a lost media remote of mine, and its batteries are probably dying. I'm taking apart my house trying to find it, 'coz until I do, I am unable to use my ps5. Wish we could disable media remotes in settings.
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The Progressive Gamer
(@TheProg12811525) reported
@JustAnLED if microsoft dares to make crash an xbox exclusive playstation needs to bring back jak and sly
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Daniel walker
(@Danielw46590248) reported
@tetercreek @AskPlayStation Why don't you seek flash_tech222 on IG for help, he's specialize in fixing this kind of issues. He's good at this.
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Rob Pitt (GamePitt)
(@RealTurniplord) reported
@AtlsShrugd Dunno. It's an issue with PSN Profiles though. Other trophy sites work fine with it
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Brad “New Variant” Bahrman
(@BradBahrman) reported
@BubblegumOut @n23mc @JoeBiden You assume people only buying **** they dont need. So problem fixed. You forgot everybody not living a cushy life with a Playstation and Xbox. Can’t imagine why. I read your ignorant comment. That’s where I read it. Go ahead keep making fun of us.
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Cheems Of Regret
(@cheems_of) reported
@Jesterface84 @AskPlayStation Sony customer service is notorious for being dog *** and anti-consumer lmfao. They don't even allow refunds for games that you've downloaded.
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Mr Hold This ******* clip
(@bigquanlife) reported
Umm @PlayStation yall gotta fix this preparing to download and copying times they be taking longer than the actual game or update to install just saying @Xbox would never they value our time unlike you heathens #dobetter
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Dash
(@Dashinghiccups) reported
@AskPlayStation I received some terrible customer service today. I would have expected that from Xbox not you guys but I guess I was wrong.
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Jay Coach
(@JayCoach6) reported
@Elcabodemiedo @GGeninjo @AskPlayStation yea ive got same error
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Ninja Bot
(@NinjaBo15066006) reported
@PlayStation I’ve been getting an error message NP-38551-2 and I’ve tried everything it’s listed to help and even online but nothing has helped. How would I go about fixing this?
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Samuel Cordery
(@S4MST3R) reported
@CircuitSUP @PlayStation Really odd framerate drops and input lag after pitting online on PS5
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Thomas Williams
(@Williams07546) reported
@komisarqta8822 @AskPlayStation In my honest opinion,there is a good chance of recovery,I guess you reach out to @90hacks he helped me recover my account which had similar issues with yours
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DazzlingDazzaD94
(@DazzlingDazzaD) reported
@Octuple_Double @Wetalo @HardDriveMag Either way Crash is going to remain multi platform in the near future. The primary target audience originates on Playstation for where it sells at the very best and they need that audience to be able to bring in a good playerbase for the IP. Without it Crash won`t go anywhere
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Dante LaBrie
(@TiefBlauX17) reported
Crazy Crash fans giving Playstation fans a bad name. Just so you all know, Crash hasn't been a playstation exclusive sonce 2001.
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rdmetz
(@rdmetz) reported
@lipsticklicker @Rambo_Hair @Nick_Marseil ...on playstation reddit of people having this exact same problem and what's mosts solution? Having to replace or live with a corded controller permanently. Again xbox solution just makes more sense as it gives you OPTIONS (and costs less) Just Google the following for proof -
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The Real Eugene
(@TheRealEugene9) reported
@ixspringerxi @fifi_boiii365 @Xbox Lemme disassemble your dumb argument. OW, CoD, Prey, Fallout, Doom, and FH are all on PlayStation. Minecraft is owned by Microsoft (not a platformer), Crash, Banjo, and Spyro are also on Xbox. PlayStation makes singleplayer games. Nintendo makes platformers. Xbox makes trash.
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Ed
(@Yourmomscooch) reported
@AskPlayStation np-38551-2 error code. Already restarted my router. Nothing, does not allow me to add my ps4 as primary,
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Sushii
(@SushiiWas) reported
I Swear.. I cant play fortnite anymore all it is, its little kids on there fkn xbox or playstation spamming stingers and MK's.. but dont get me wrong I love this game and season but they really need to fix the guns. ( Mainly the STINGER)
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Daniel walker
(@Danielw46590248) reported
@MisterGraves89 @AskPlayStation Why don't you seek flash_tech222 on IG for help, he's specialize in fixing this kind of issues. He's good at this.
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Jack Bedell
(@jackbedell) reported
@AskPlayStation No, none of those categories apply. We just cannot activate his console as a primary console due to error np-38551-2.
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Jack Bedell
(@jackbedell) reported
@AskPlayStation My son’s PS4 console suddenly stopped allowing him to access downloaded games because it isn’t activated as primary console. He deactivated thinking it would help. Now he is getting an error code when he tries to activate (NP-38551-2). Is there another way?
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comicbookjerk
(@Comicbookjerk) reported
@JA_Wiebe Can you have them fix the joining system for playstation? It doesn't show on the friends list "Playing Now" so your unable to play with friends. A server browser could help but most games I join from my friends list but it doesn't show that they are playing 2042.
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Mister Graves
(@MisterGraves89) reported
@AskPlayStation I'm having issues.... I got banned from using CHAT FEATURES. But yet I can't play games? I'm not banned from the network just CHAT FEATURES...... so why can't I play GAMES?
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Keshawn Wallace
(@WallaceKeshawn) reported
@AskPlayStation pls help keep getting error code when I try to activate as primary talked to support they said wait couples did and still same thing