Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (18%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	4 days ago
Guayaquil	Sign in	5 days ago
Molina de Segura	Sign in	7 days ago
Rezé	Online Play	9 days ago
Molina de Segura	Sign in	11 days ago
Saint-Nazaire	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItzNKA (@Itz_NKA) reported 6 minutes ago

  @ISmellFeets @tkafitz09 @playrustconsole Whatever u say Microsoft did it instantly it’s clearly a Sony issue don’t see how it can be any different to do from Xbox to psn in s11s part regardless idc bc I’m Xbox

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 6 minutes ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 8 minutes ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  supertheshadow (@supertheshadow) reported 10 minutes ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it

• 
  Kuro_snow (@Kuro_snow) reported 12 minutes ago

  dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

• 
  #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported 12 minutes ago

  @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

• 
  Wheat Pasta (@pasta_wheat) reported 16 minutes ago

  @longislandviper "find success in games-as-a-service" They had that. It was called HellDivers 2. Instead of working on making that a good game people would want to stick with they did things that made people want to leave. Like trying to force a PSN login on PC.

• 
  Viacheslav (@Slavandos771) reported 17 minutes ago

  @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

• 
  Eternal Lili (@_EternalLili_) reported 21 minutes ago

  Is anyone else having wierd problems with thier psn app? 😟

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 22 minutes ago

  @Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Joe Cinnante (@joecinnante) reported 23 minutes ago

  @PlayStation Fix your pulse 3D headset

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 23 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  Sgt Shredded (@SgtShredded) reported 24 minutes ago

  @playrustconsole If it was not a free upgrade I bet there’d be no problem bunch of greedy scum psn has become

• 
  Reaper (@RxaperIV) reported 31 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Peerless1 (@TheePeerless1) reported 33 minutes ago

  @AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.

• 
  // BFMike // Loading // (@M1k3ol) reported 34 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare

• 
  Cameron Shields (@CamShields63) reported 35 minutes ago

  @_Bigg_Kevv @playrustconsole i said the same thing a few hours ago. Knowing doubleeleven it will take them until the full release to fix this. I wish psn could give me a refund because this **** was not worth the extra money spent to play early tbh. FIX YOUR ******* **** DOUBLEELEVEN!!!!!!!!!!!!!!!!!!!!!!!!!

• 
  HighKey (@HighKeyApe) reported 38 minutes ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  las (@marsmitsi) reported 50 minutes ago

  @kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)

• 
  Ricky Diaz (@OneTwoStrike) reported 54 minutes ago

  @PlayStation @AskPlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  tacetmort3m (@tacet_mort3m) reported 54 minutes ago

  Sony's been on a roll with their "innovations". First the PSN login requirement for PC, now they finally ditch region locking. Who's running this circus, clowns? Just let us play the games, man 🎪🎮

• 
  rex (@itzrexko) reported 54 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  Eternity In An Hour (@TheLeftover7) reported 57 minutes ago

  @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

• 
  M00Ň€YĦČ4ŘT1ËŘ (@N3xzy_) reported 59 minutes ago

  @PlayStation how about you fix them cheap parts you use in your controllers. i’ve had 4 controllers in 1 year all broke due to stick drift don’t we pay yall to have a good working device ???????

• 
  li zekun (@li_zekun89811) reported 1 hour ago

  @ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"

• 
  Mason Hashemi (@gearsms1) reported 1 hour ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  Write name here (@ZestiriaFallen) reported 1 hour ago

  @Playstation We all know you're about to increase your overpriced Playstation plus service and your games to $80 can you try to do the bare minimum for your playerbase here?

• 
  FooLyConvexShoe (@TanFooLy) reported 1 hour ago

  @nib95_ @AstroCyborg You are literally celebrating this entirely. Why else would you make this post when there’s been a massive issue with a game on PSN? Why haven’t you covered that? Only Xbox something related you cover.

• 
  Viacheslav (@Slavandos771) reported 1 hour ago

  @UFLgame Problem linking the account to PSN.

• 
  ConsoleHax (@console_hax) reported 1 hour ago

  this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.