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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (50%)
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Online Play (35%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ferrara |
Sign in | |
 Valley Stream |
Sign in | |
| New York City |
Glitches | |
| Kilgore |
Online Play | |
| Muskegon |
Hacking / Cheating | |
| Kansas City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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R.C.E FAM🙌🏼
(@RCEFAM) reported
@AskPlayStation who can I talk. To about the refund for the cyber punk issue it has been more then 11 days and refunds don’t take long to get to my bank Walmart Best Buy ect gets my money in the bank 5 days max
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Alex Marshall
(@AlexJames1993) reported
@AskPS_UK trying to install COD: Cold War (disk version) on my ps5. Halfway installs and I get error can’t download and copy (e2-00000000) I’ve tried factory resets and database rebuilds, any advice?
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Roy Grootjans
(@Vlieger202) reported
@AskPS_UK is it safe to use a external hdd on ps5? In the begin i had problems: the PS5 Shutting down after booting up when hdd was conected. At the moment i have no problems because no hdd is connected.
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DoJahJane
(@QueenMillieh) reported
@Playstation Customer Service/Support Is One Of The Worst I’ve Come Across ... I Think It’s Funny How I’m Being Charged On My Account With No Authorization & Now I Can’t Get Any Help!
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Jude Allsey
(@boysmum74) reported
@andrelepate75 @AskPlayStation Did you get this resolved? We have same issue 😡
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Luke Brand
(@LKB92) reported
@TheOnlyReno @xTom_Roe You only have to sync it 🤔 unless there’s a problem with the headset. I’ve added a headset to my PlayStation yet so don’t know If it’s easier
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Ethan Alba
(@EthanAlba8) reported
@AskPlayStation hi! i got suspended for 1 week in my ps4 and its over but when i try to sign in theres a 2 step verification cod but that phone number i placed for the 2 step verification code is gone and i dont have any backup codes please help !
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Hopsss31
(@hopsss31) reported
Yo @CDPROJEKTRED PLEASE FIX THE BUGS WITHIN THE GAME THAT CAUSES IT TO CRASH ON MY PLAYSTATION 5!!!!!!!!!!!!! THIS IS GRTTING RIDICULOUS AND MAKES ME BOT WANNA PLAY!!!!! I SPEND JUST AS MUCH TIME REBOOTING THE GAME AS PLAYIBG THE ACTUAL GAME!!!!!!!! Sincerely, A pissed gamer
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Liroshi
(@Liroshi1) reported
@AskPlayStation You Need To Fix This Please The Error Code Is (WS-43689-0)
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Stephen J
(@StephenDiTeacha) reported
@pollen_mr @AskPlayStation Good to know, I wasn’t sure if it may have been a hardware issue.
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Donal D'Trump
(@RantingGaz) reported
@Memeulous I can trim and fix videos together on my PlayStation! That any use to you?
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IllIlIllIlllIII
(@mikekilledike) reported
Does anyone know how to fix the left analog on the PlayStation 4 controllers?!? I have 4 with that same issue
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Brian
(@brido1981) reported
from
Clydebank, Scotland
@AskPS_UK terrible service - 90 mins in a queue to get through to someone who “wasn’t trained in PS5” put back on give queue and STILL waiting 40 minutes later - shocking service
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Martin Godden
(@godden22) reported
@AskPS_UK @RashwanYosef Yep same problem. Pre ordered the game and paid via store credit. Still waiting on the refund
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Icy Jay ❄️⛷🏔🏂
(@TheOceanSimmer) reported
@AskPS_UK my brother got a PS5 and we’ve had nothing but trouble with it. he can’t play ANY games because of the constant lag, especially online games eg COD and Rocket League. and when trying to play with friends, audio glitches. we tried everything to fix it but nothing works
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arttu rautiainen
(@ArttuRautiainen) reported
@PlayStation The install/delete is only problem for SSD TBW! Not worried about downloads since it does not take long
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art by beatz
(@beatzart88) reported
@AskPS_UK psn profile is stuck in appear offline mode. can’t appear online, can’t speak to anyone in parties because of a “nat type” issue. connected to internet with nat type 2 and can play online games fine. any help ??
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G🐍
(@gviper_) reported
@AskPlayStation It's ok, don't worry. The problem is that I can't send any message
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Leon CLL
(@leon_cll) reported
@AskPlayStation Hey guys. My children are trying to play Minecraft on same screen on PS4. One is signed in on my account and the other says guest 1 But when they try and play asks guest 1 to sign in. Is there a way they can play local split screen?
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Matt88
(@Matt8884507195) reported
@AskPS_UK hello... I want to report problem when you want to download free ps5 upgrade for miles morales physical copy ps4 version you can't do that unless you make fake UK account then it works...why is that happening?you have to fix that ASAP
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Justin Harter
(@justinharter) reported
@AskPlayStation Any update on my issue?
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Antonela Pounder
(@AnimatedAnt) reported
@ElPablo79 @AskPS_UK Oh really?! Oh wow. Interestingly, just booted up Astro Bot and it's fine when the adaptive trigger is in use. Not a problem. It's when it's not being utilised and just being used as a standard R2 button that is loose. If that makes any sense at all?!
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Turlough Mckenna
(@turlough42) reported
@AskPS_UK I'm having a problem playing NBA 2k20 which I purchased in summer of this year, it is showing as cannot use content to use please purchase from PlayStation store, what is going on here?
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Adam
(@Adam56778) reported
@PlayStation It’s a shame demon souls has to be stupidly hard maybe fix the aim assist so my sword doesn’t go past them every time
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Jack
(@jackb76) reported
@AskPS_UK @PlayStationUK Hi, still had no contact from anyone either via Twitter or email. Could someone kindly contact me regarding the ongoing issue?
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Omar Perez
(@OmizzieFDB) reported
@AskPlayStation can I get some real help?? My account ID was changed without my consent and now I can’t access my psn account. I’ve been calling the support service for over an hour with no help not even a real human just a bunch of computer voices telling me the same stuff
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jayden.
(@jayden1979) reported
@AskPS_UK I'm trying to play destiny 2 with my son but I can't download from store as its not showing. He's 14. Is there a way for me to fix this issue. Thanks in advance.
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Andy Lowe
(@lowey1984) reported
@AskPS_UK hi how can I get my Bluetooth head sets to work with ps5 not working and can’t connect
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andre le pate
(@andrelepate75) reported
@boysmum74 @AskPlayStation Nope, so i bought another one and this one is fine no problem, very sorry for you.
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Paul Renfree
(@ElPablo79) reported
@AnimatedAnt @AskPS_UK I had it on warframe, suddenly felt looser, almost rattly? Astro bot is what I re-tried it on a couple of days later due to its use and seemed fine. As there wasn't much about it online, I thought I'd wait it out in case it was almost a game issue