Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 01/21/2025 00:05

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (62%)

    Sign in (62%)

  2. Online Play (24%)

    Online Play (24%)

  3. Glitches (8%)

    Glitches (8%)

  4. Matchmaking (3%)

    Matchmaking (3%)

  5. Game Crash (2%)

    Game Crash (2%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesProvidence Sign in
United StatesGreenville Sign in
United StatesSan Jose Online Play
NetherlandsNaaldwijk Sign in
AustraliaMelbourne Game Crash
CubaHavana Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • jontitomm Jonti Tom (@jontitomm) reported

    @Jeff___T @AskPlayStation I don't know if it made a difference, but almost immediately after my previous post, I got through to ceytech01 on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • DunzleDorf yonko (@DunzleDorf) reported

    Ps4/ps3 controllers took a while before they started to mess up. These ps5 ones only last 2-3 months 🙄 fix it @PlayStation

  • ray_rod20 RayRod 🇵🇷 🇺🇸 🎮⚒⛓⛓🪓 (@ray_rod20) reported

    @geronimo_73_ @JetpackInt Playstation is doing to much with this live service b.s

  • david87_g G.david87 (@david87_g) reported

    @AskPlayStation Hey I have an issue with a replacement I made with you guys for my defective Psvr 2, can you please help me as the live chat will not go through to me and the website is not recognizing the return number from the email I recieved from you guys.

  • GAMER_BOI_83 Nelson ‘GaMeR’ Cotto (@GAMER_BOI_83) reported

    @Oti09280470 They’ll be fine. Once they buy ABK all there problems will go away. I think they’ll become more of a 3rd party then 1st party. They already have what 50 something games on PlayStation?

  • Sanddra62 Sandra Johnson (@Sanddra62) reported

    @BrownRondel @AskPlayStation It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to CEYTECH01 on Instagram, they are always there to help fix issues.

  • Sanddra62 Sandra Johnson (@Sanddra62) reported

    @Tj1Henry @AskPlayStation It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to CEYTECH01 on Instagram, they are always there to help fix issues.

  • xxmitchxx267 Alex (@xxmitchxx267) reported

    @XboxGamePass @PlayStation has the better subscription service!!! Facts!!!

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    PlayStation: Horrible customer service when asking for a refund. All it done is disconnect you then keep you from

  • angelb0yalex eli 🩻 (@angelb0yalex) reported

    @FortniteGame WHEN ARE YALL GONNA FIX THE DAMN LAG ON PLAYSTATION 🙅🙅🙅 i cant play without ****** lagging off a cliff and dying 🙅🙅 AND IT AINT MY WIFI i reset it TWICE and it's still laggy as ****

  • lilshinex64 Taerackz (@lilshinex64) reported

    @AskPlayStation I HAVE A PLAYSTATION 5 WITH A FAULTY DISK DRIVE. THIS IS THE SECOND PS5 SYSTEM I HAVE HAD WITH THIS ISSUE AND THERE IS NO WAY FOR ME TO CONTACT SONY SUPPORT

  • apleaple1851 sinn (@apleaple1851) reported

    @nx9rm @ATVIAssist I also got an unjustified banned for using an unauthorized software when I use my account on my PlayStation, I was recommended to #jonnytech01 on Instagram by a friend of mine and he recovered my account swift without any further issues he also fix error codes

  • Sanddra62 Sandra Johnson (@Sanddra62) reported

    @Jeff___T @AskPlayStation It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to CEYTECH01 on Instagram, they are always there to help fix issues.

  • philipgerald50 Philip Gerald (@philipgerald50) reported

    @BrownRondel @AskPlayStation Bad customer service, @gainfixx on Instagram gat my issues fixed reach out to him my dear friend

  • bluesummernoir JordyKumquat (@bluesummernoir) reported

    @UbisoftSupport Hello Support, after more testing, I’ve noticed the challenges don’t quite update correctly. For example, when I got on I scored a gold on the daily challenge for the 5th of March but it did not keep that info. I wonder, could a PlayStation cloud sync issues trip anything?

  • Lampard_1988 Lampard Gaming 1988🇮🇪 (Andrew) (@Lampard_1988) reported

    @houseflippersim Please be for console on same day as PC launch for farm dlc plus hope the update fixes the non stop crashing issues on Playstation that ive been having

  • KamisamanoOtaku Otaku (@KamisamanoOtaku) reported

    @TOVG If we ever get another PlayStation All-Star Battle Royale, it needs Crash, Mario, and Sonic as fighters! (I don't think another one is going to happen in the foreseeable future, but if it had that seemingly impossible trio...)

  • DaveMcdougall18 InsomniOwl (@DaveMcdougall18) reported

    @RockstarGames @PlayStation Do I need your dumb subscription service for it?

  • apleaple1851 sinn (@apleaple1851) reported

    @breyxXx94 @InfinityWard @ATVIAssist I also got an unjustified banned for using an unauthorized software when I use my account on my PlayStation, I was recommended to #jonnytech01 on Instagram by a friend of mine and he recovered my account swift without any further issues he also fix error codes

  • BrownRondel rondezy25 (@BrownRondel) reported

    @AskPlayStation Can you guys plz respond to my problem, your damn bot is useless

  • Sanddra62 Sandra Johnson (@Sanddra62) reported

    @BammXIV @AskPlayStation It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to CEYTECH01 on Instagram, they are always there to help fix issues.

  • bmf_fofty FoftyIllinoisBMF (@bmf_fofty) reported

    138 - 139 pm the @PlayStation is not working its now 143 pm the second tweet I am trying to type and it sounds like the neighbors are screaming **** while I type what I am trying to write still 143 pm human rights violation beep I just looked at the time its 144 pm #fofty @ASEAN

  • Erasermm100 Erick James (@Erasermm100) reported from Milwaukee, Wisconsin

    @RockstarGames @PlayStation @GTAonlineNews fix the problems on ps4 please stop banding people from Rockstar and playstation fix the online fix the games 🎮 stop focusing us on to the ps5 lots of people don't have any money for it fix the running slow fix apps

  • Jeff___T J (@Jeff___T) reported

    @AskPlayStation My account was suspended because apparently my username ive had for 10+ years is a now some kind of problem? Can someone reach out?

  • notjknox T-6 days 🧀🦌 (@notjknox) reported

    like i think the only platform that's been as broken as twitter is rn is PSN about 10-ish years ago

  • AliLapp Alixandria Lapp (@AliLapp) reported

    Is there a company with worse customer service than @AskPlayStation? Asking for a very frustrated teenager...

  • ChilledSloths Ali (@ChilledSloths) reported

    @AskPS_UK Hello my PlayStation sign in email address was changed without my permission.

  • CulturedGuy_95 Davier (ダビエル) (@CulturedGuy_95) reported

    @Emersom_Biggins @XSEEDGames This game has a lot of fan service and they don't wanna remove it or alter it for Playstation censorship guidelines.

  • k0ntroversial k0ntroversialGaming (@k0ntroversial) reported

    @SpawnofTodd @PandaTvMx @OMiTGG Wait, you are dev error'ing on Xbox AND Playstation?? Wow.

  • Taidollas99 Taidolla (@Taidollas99) reported

    @PlayStation Stop trying so hard to focus on VR and fix the on going issues with the PlayStation 5