Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (35%)
• Glitches (18%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	2 days ago
Guayaquil	Sign in	2 days ago
Molina de Segura	Sign in	4 days ago
Rezé	Online Play	6 days ago
Molina de Segura	Sign in	8 days ago
Saint-Nazaire	Glitches	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kuro_snow (@Kuro_snow) reported 2 minutes ago

  dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

• 
  CaptainSand (@CaptainSand20) reported 3 minutes ago

  @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

• 
  #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported 5 minutes ago

  @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

• 
  las (@marsmitsi) reported 8 minutes ago

  @kurai_hoshi @GOREJ1RA psn or xbox needs to be linked to your discord but console players have been having issues with the code i've seen (myself included)

• 
  Domindi Bushido (@InDiDoM) reported 13 minutes ago

  @bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 13 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  Rah Kyrillos (@Kyrillos_Rah) reported 13 minutes ago

  @SHlRAZ @HoodiMetcalf PSN blows compared to game pass. That’s my biggest issue

• 
  Cody Whitaker (@bwcody12) reported 15 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  darkdragon (@GlitchDarkdragm) reported 15 minutes ago

  @iFireMonkey So they didn’t fix the psn party Channel glitch

• 
  fei (@feiplane) reported 15 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Jace Haley (@JaceHaley4807) reported 16 minutes ago

  @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

• 
  Canela🥨💛✨🐦‍⬛🎀 (@Canelamgt) reported 17 minutes ago

  @shitpost_2049 This meme always makes me laugh lol Tho I think PSN service is actually good. I managed to get my account back ok the same day and it was Saturday. I don't have experience with Xbox Live tho, and about Epic, it took a friend of mine a whole week to retrieve his account.

• 
  Abyss (@PathofRuin) reported 19 minutes ago

  @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.

• 
  J’s Gaming World (@just_games1984) reported 20 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Lars Hinsche (@hinsche24834) reported 22 minutes ago

  @EASPORTSNHL Can you guys fix the beta? I was able to download it but when I try to play it says this PSN account does not have access

• 
  rex (@itzrexko) reported 29 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  Blackout3130 (@Blackout1hitta) reported 29 minutes ago

  Marathon.. is the game that Sony is sinking its money into and betting big on the success of that game. Sony investors is looking at what MS is doing and asking questions.. Sony is using the success of HD2 to push marathon. Sony is planning on price increases to PSN.. A service that’s doesn’t offer nowhere near what Gamepass does.

• 
  Lukeswankwalker (@lukeswankw94414) reported 32 minutes ago

  @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

• 
  . (@suckafat1ho) reported 32 minutes ago

  @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

• 
  Ricky Diaz (@OneTwoStrike) reported 34 minutes ago

  @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  mmm (@Juniorceo7) reported 34 minutes ago

  @PlayStationCA you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Mason Hashemi (@gearsms1) reported 41 minutes ago

  @Splitgate hello clueless devs your weekly challenges on psn dont work, bugged they even reset today and wont progress anymore. How to progress battlepass with this issue?

• 
  Tre millz (@KingTy06) reported 43 minutes ago

  @JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 45 minutes ago

  That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

• 
  Ragnheiour (@Ragnheiour) reported 48 minutes ago

  Quick review for gex trilogy - don't bother buying this now wait for they fix stuff and when its on sale if you are desperate enough (how do you not have audio slider in options menu). So stick with emulation for now or psn version if you still have the have the ps3

• 
  𓆩 𝐕𝐀𝐋. 𓆪 ceo of grace ashcroft ! (@TheElliottWitt) reported 49 minutes ago

  @Tucker1890 @PlayApex it's primarily a console issue. i haven't seen any issues for pc players. it seems to be mostly ps5 players specifically but it's not a psn issue. it's apex my data center won't even load it says "downloading 0%"

• 
  FooLyConvexShoe (@TanFooLy) reported 49 minutes ago

  @forceunknown94 @nib95_ @AstroCyborg Hey it’s me. Funny how nib and them never covered this because it was a PSN dude. But when it was Xbox people it wasn’t an issue.

• 
  chu bhai (@em4mario) reported 50 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  Cresscake (@cresscake) reported 52 minutes ago

  @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

• 
  // BFMike // Loading // (@M1k3ol) reported 59 minutes ago

  @cranberryclock @PirateSoftware Not really, it was a business decision but to avoid another bureaucratic issue They couldn't legally support those countries through the forced PSN login, so instead of doing this thing, they just locked out the regions Horrible PR nightmare