Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (5%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stains |
Glitches | |
| Boulogne-Billancourt |
Online Play | |
 Asunción |
Game Crash | |
 Hasselt |
Sign in | |
 Toronto |
Sign in | |
 Newport |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Yoonah Young-hee
(@YoonahHee) reported
@RicherStyles @AskPlayStation Are you having issues accessing your Facebook, Instagram or any email account please add Direct_Cyber on IG he is a professional in retrieving hacked/disabled accounts....
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Nuggs
(@nuggsBTW) reported
Just sat on hold with @AskPlayStation for over 90 minutes and then hung up out of frustration. No call back option. No quick chat service. Y'all need to update your service dept...
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Puar Deluxe
(@Puar_Deluxe) reported
playstation direct is the absolute worst service ive ever used this is coming from a playstation fan **** this ****
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Dylan Spiger
(@unpopular_xbox) reported
@Areksanda1 @DGZSupport Snes was simple but didnt respond quickly. Playstation controllers always had problems. Xbox 360 had its issue but it was comfortable yet build like a tank!
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Raphael Estevez
(@ralph4real23) reported
Why is it impossible to speak with a @PlayStation support representative!!! For the love of God, can someone PLEASE answer me or get me in touch with customer service?! #help #playstationnetwork #playstationsupport
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Liam Nicol
(@Big_Lim) reported
@AskPS_UK been getting the error code CE-109503-8 since yesterday when trying to connect my PS5 to the Internet via LAN Cable. Have followed the Fix and Connect guide and it's asking me to try another network which isn't possible. What are my next steps?
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Bowman
(@Magic_Unicorn) reported
@AskPlayStation Thanks, but I already have all of these settings enabled, yet I still have to wait to download the Apex Legends updates every time they issue one. Do I need to exit the game? I usually just put my console to sleep.
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4.2k
(@MikeyBIessed) reported
@AskPlayStation can’t change my online id back to a old one. Tried contacting ps support and keep getting errors
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nwgtr
(@nwgtr) reported
@AskPlayStation I tried logging off and reboot, restore purchases. Nothing works and online chat support closed the window without solving the issue. The system does not let me connect to chat again.
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JJ
(@lbkz) reported
@JohnnyObeid_ @AskPlayStation If this issue has not been resolved I would appreciate screenshots were are starting a class action suit due to PS5 consoles crashing and playstation not providing proper support for warranty guidelines. Thank you!
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Max Burgio
(@mjburgio8) reported
@AskPlayStation This is the best help, you guys have to have the worst customer service of any company in the world
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Katherine McKinnon
(@kit_kat0317) reported
@AskPlayStation day 17 of no help from you. Is there a reason why? This is absolutely and utterly ridiculous. I just need someone to listen to my issue. That’s all I’m asking. I’m asking for customer service to DO THEIR JOB. I get it. Short staffed. Covid. 17 days is ABSURD.
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nwgtr
(@nwgtr) reported
@AskPlayStation Could you fix it on your end or credit my account so I could repurchase?
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Rafael Abreu Veloso Iglesias
(@veloso_iglesias) reported
@PlayStation_LA Crash
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Jay Knight
(@Jay_Knight13) reported
@Drimaiden666 @BDisgusting I’m in Canada…got the app from the PlayStation store…no issues.
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nwgtr
(@nwgtr) reported
@AskPlayStation there are no error messages, I own the digital version of mortal kombat 11 ultimate edition. It still kept asking me to purchase addons (aftermath).
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britteny
(@brittneygold_) reported
@JeSuis923 @PlayStation I’m sorry for that boo but I know who can fix that if your don’t mind
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JJ
(@lbkz) reported
@nuggsBTW @AskPlayStation If this issue has not been resolved I would appreciate screenshots were are starting a class action suit due to PS5 consoles crashing and playstation not providing proper support for warranty guidelines. Thank you!
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Max Burgio
(@mjburgio8) reported
@AskPlayStation There is no error code and I have already tried every self help option multiple times and they have not worked. I need to speak to a human
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RicherLifeStyles
(@RicherStyles) reported
@AskPlayStation My account has been hacked , my login id email has been changed and no one on your live chat even answered me when it was my turn... can you help me?
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riley
(@ohtaniSZN) reported
@AskPlayStation you have yet to help me with my problem
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Jeuri Javier
(@JavierJeuri) reported
@AskPlayStation , I have had the error codes CE-118307-0 and CE-112908-1 for almost a week, I have tried everything, resetting my console, resetting my router and deleting the wifi network from the ps5 to put it back, updating it in safe mode and it remains the same.
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Name Cannot Be Blank
(@No_Filter_7777) reported
@NcaneThabede @Bongi_102 Not true. Does your kids have a cell phone, playstation, xbox? You want to keep them busy so you can do what you want to do. Heres the phone. The problem is YOU. Not your kids.
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Tobi ᵀʰᵉ ᴳᵒᵈ
(@Conviictify) reported
@Jon20442671 @PlayStation I dont either lol just a pc monitor as it doesnt have lag input like TVs do and made for gaming. I cant really buy 1 thing to enjoy 1 thing on it. Buying a console for a game seems a waste when you can ecpand your horizons and try other games out but to each their own
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DIGIMANG
(@DIGIMANG) reported
@AskPlayStation Hello! I unfortunately had to send in my ps5 to the service center and it recently was delivered there. I am wondering how long it will be before those folks change my status to "Received" Thanks!
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SenpaiGotNabbed
(@SenpaiGotNabbed) reported
@AskPlayStation I'm getting error code NP-31866-4 and cannot obtain my online saved data. Is everything gone???
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Nausea
(@EmperorNausea) reported
I’ll prolly take it to some repair guys or something, but if they can’t fix it then maybe this is a sign from god that I should switch to PlayStation idk
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HB33
(@Hakeemhb33) reported
@ndm1981 @XcloudTimdog He’s talking about Twitter 😐, so I’m staying on subject. He would praise a Gamepass like service on PlayStation but he doesn’t praise Sony consistency of good to great games in the last 2 years straight.
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Mattwo
(@Mattwo7) reported
@Moarcowbell @Psychogaymer @play_pso2 The PSN version is on Sony. The Switch version is on the cable companies pushing "5G" WiFi over fiber-optic. No amount of complaining to the PSO2 team will fix that.
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Jeuri Javier
(@JavierJeuri) reported
@AskPlayStation The first thing I did when the codes appeared was to diconnect and connect the Wifi network on the console, it worked, but the next day when I turned it on, the codes appeared again, the console does not give me options of how to fix it, everything was improvised.