Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (62%)
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Online Play (24%)
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Glitches (7%)
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Matchmaking (5%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewiston |
Sign in | |
| West Frankfort |
Matchmaking | |
 Casablanca |
Sign in | |
 Naples |
Sign in | |
 Heroica Guaymas |
Sign in | |
| Blackville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Jameson
(@Jameson37490674) reported
@gffcontwitch @AskPlayStation Go inbox service provider on Instagram #Thomson tools1 or WhatsApp +1 (281)2219610 he is fast and Accurate in recovering hacked and suspended account, he recovered my account within 30 minutes, he is the best
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nyudz | GOROU WAITING ROOM
(@nyudzz) reported
mihoyo should definitely made an unlink button :/ or atleast shouldve added a disclaimer that our PSN region is tied with what server its going to login to ://
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MarcXD
(@MarcXD52081008) reported
@PlayStation_LA Crash Bandicoot
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Matthew Redhead
(@VENOMRED7) reported
@AskPS_UK yea everything is up to date my phone is android 11 all my dualshocks (3) are not working via remote play. They connect then they're are not useable only touch screen is working.
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Melander
(@Melande18686267) reported
@AskPlayStation Hey you guys permantly suspended my account for “trying to sell items. Accounts or other services” are you out of your mind?! Why the hell would I do that, fix this issue rn. And your number doesn’t work
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Felicity Jackson
(@FelicityOxx) reported
@bymorning_ @danadaisymum @TheSims would you happen to know how to fix it on playstation 4?
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Kel
(@Kel_al94) reported
@AskPS_UK Are there any known issues with the hardware in the 5? Lag on online games. Extremely high ping. No issues on my 4 with the internet just the 5.
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Nicole
(@trickynickiroxy) reported
@rcarrick @PlayStation I spent an hour and a half on Friday and then another hour and a half on Monday. Situation not resolved and only got worse. Terrible customer service
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Aliwan's Way
(@AliwanSway) reported
@JaymzBenson @PlayStation @PlayAvengers Hi, did you manage to find a fix for this? I just purchased the physical PS5 version and frustratingly having the same issue.
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Bethesda Support
(@BethesdaSupport) reported
@MomotCollin Hello! The error message you received can occur when you sign out of your PSN ID while logged into the game. We recommend completely closing out of the game and restarting your console before logging back into the PlayStation Network and relaunching the game.
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Matthew Redhead
(@VENOMRED7) reported
@AskPS_UK No joy exacvt same issue,
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Luke Parson
(@LukePepper93) reported
@AskPS_UK I contacted the online chat, no resolution, further to that I was timed out when typing a response and the chat was closed. Not receiving very good customer service so far
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PA GamingGr
(@ApostolosPant05) reported
@AskPlayStation I cant sign in to my account because of 2 step verification that i never enabled and i dont have another device connected to PlayStation Network. Can you do something about that?
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Justin C Adams (Boycott Activision)
(@Armataan) reported
@CrispsCold There is a problem with external hard drives (even when externally powered) remaining connected to the PlayStation run you put it to sleep. It’s been a known issue since day one, that they keep trying and failing to address with patches to the os. So until fixed, can’t sleep
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Dean Mayes
(@DeanWeejab) reported
@Dan86_DJ @PlayStationUK @AskPS_UK Lol I don't know your login details though..
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sinistro
(@Sino57792564) reported
@BattleRoyaleCoDgood morning des saturday my game is crashing in multiplayer I'm playing on PlayStation 5 please pay attention here my internet is 400 mega and the problem is not with it, my friends from Playstation 4 are not having any problem.
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lord gaming man
(@lordgamingman) reported
@ChibuezeAnakor @PlayStation Was that the bugs they should fix on that update soon my cousin haves those problems than he get new PS 5 warranty no more problems sorry for you all
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Michael Salter
(@michaelpsalter) reported
@AskPlayStation My issue still has not been resolved; please look at the order receipt and then look at my account and you can see that I only received the one copy of the game and would like access to my account restored.
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JorRaptor
(@Jorraptor) reported
PlayStation 5 still has some issues
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Matthew Redhead
(@VENOMRED7) reported
@AskPS_UK Also you're sending me hardware issues all my controllers work perfectly other than in remote play,
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Matthew Redhead
(@VENOMRED7) reported
@AskPS_UK Also just tried remote play with my ps5 exact same issue , the app clearly isn't recognising control pads, and mine are all official.
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Ali
(@Ali55138236) reported
Hey! Playstation! I was trading my PlayStation account and the I got scammed off the scammer. Now he changed the email and the password so I can’t login. It was yesterday that he scammed me. @PlayStation If you guys wanna text me this is my number 0707914025.
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Lansana Kamara
(@Lansana92652471) reported
@PlayStation The controller drift is driving me crazy. How do I fix it?
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gra_forex
(@gra_forex) reported
@PlayStation My name is Olawale Ojo, I am trying to sub for play Station Plus but I was having this error: E-8210604A while I was making the payment, I have tried it several times but declined please kindly help.
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Eli II
(@greenwichmade) reported
@tjspdr exactly bro, apparently PlayStation having some problems
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Lady Nuyorican
(@LadyNuyorican) reported
Just love when I go to @AskPlayStation 's site to actually talk to a rep about an issue I'm having I'm pretty much sent on a loop of links. Like is there no way to actually talk to someone or just chat with someone to get me the information I need?
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Lua Dipa ➐
(@lipaanostalgia) reported
@PlayStation No. Fix your console before I switch to Xbox.
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EP.gav🦍
(@RNDF_GAV) reported
@PlayStation Not ps4 I got permanent banned for calling my cousin fat dude like you guys need to fix how easy it is
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Lagia
(@Lagia15) reported
@AskPS_UK Do you guys have any news about PSN Problems in Germany? I cant do anything since 4 days now, many other people complain in the Internet too, i tried everthing to fix it but i cant even connect to PSN.
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Andrew Halter
(@AndreX1st) reported
@AskPlayStation how do I fix this? I have the digital version of the ps5 and this is only like my 3rd time trying to play it