Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (53%)
• Online Play (26%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Piennes	Hacking / Cheating	5 days ago
Pons	Sign in	7 days ago
Pléhédel	Sign in	9 days ago
Frankfurt am Main	Online Play	12 days ago
Bologna	Sign in	20 days ago
Dimāpur	Sign in	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Blade (@JeffBlade5) reported 2 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  SNAP | Stay Nice And Positive (@CodeSnapWins) reported 4 minutes ago

  Does anyone know if changing my PSN display name can affect the linking to my epic account or cause me any other problems?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 4 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  El Elonista (@Madsd3n) reported 4 minutes ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  Write name here (@ZestiriaFallen) reported 9 minutes ago

  @Playstation We all know you're about to increase your overpriced Playstation plus service and your games to $80 can you try to do the bare minimum for your playerbase here?

• 
  JC (@juancabernalo) reported 9 minutes ago

  @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

• 
  AlKenmist (@Alkenmistonline) reported 9 minutes ago

  Weird playstation stories 🔌 PSN Outage & Ghost Accounts February’s PSN blackout lasted over 24 hrs—players joked about turning outside. Meanwhile, users reported duplicate PSN IDs and bizarre account bans/restorations with no explanation. A PlayStation “Twilight Zone.”

• 
  User 1 (@User150895640) reported 9 minutes ago

  @PlayStation Frist fix joystick drift.

• 
  Paul Sweeney (@_paul_sweeney_) reported 10 minutes ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  John Doe (@JohnDoe1432859) reported 12 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  Thetallwiz (@radzamakeitmove) reported 12 minutes ago

  @NikoMueller if only it didn’t have psn 😞, can’t even play the damn game cos of psn and my country not having a server down here.

• 
  french Phil (@BoiesPhilippe) reported 12 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported 16 minutes ago

  @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 16 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  Glorious Kev (@GloriousKev) reported 20 minutes ago

  @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

• 
  fei (@feiplane) reported 23 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 24 minutes ago

  VSH reversed (once again) and I have a patch, it worked as expected. I need a little time to test that the whole PSN login issue with CFW update via internet is working. I'll send a test to the people who were having issues

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 26 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  Viacheslav (@Slavandos771) reported 29 minutes ago

  @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

• 
  chu bhai (@em4mario) reported 32 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  Jace Haley (@JaceHaley4807) reported 36 minutes ago

  @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

• 
  CaptainSand (@CaptainSand20) reported 39 minutes ago

  @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

• 
  💛𝒩𝑒𝒷𝓊𝓁𝒶 𝒢𝑒𝓃𝓀𝒶𝒾🏳️‍⚧️💙(魔神) (@AzuresTurnabout) reported 40 minutes ago

  Either my WiFi is so *** it can’t connect to PSN or the servers are just really **** I don’t know how to fix this

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 41 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  li zekun (@li_zekun89811) reported 46 minutes ago

  @StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".

• 
  Rah Kyrillos (@Kyrillos_Rah) reported 47 minutes ago

  @SHlRAZ @HoodiMetcalf PSN blows compared to game pass. That’s my biggest issue

• 
  Dan Coopey (@DanCoopey1980) reported 48 minutes ago

  @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

• 
  Amuro Ray🇺🇸🏳️‍⚧️ (@TheCourier007) reported 50 minutes ago

  @Foxtrot2345 I’ll play with you during the day, PSN sucks. My Xbox is on WiFi cause I have my Ethernet to my PS5 cause it needs all the help it can get and it doesn’t have these problems

• 
  Phresh (@Phr3shie) reported 56 minutes ago

  @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.

• 
  Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported 57 minutes ago

  @PlayStation Fix stickdrift