Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (51%)
• Online Play (30%)
• Glitches (13%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Bologna	Sign in	4 days ago
Dimāpur	Sign in	5 days ago
Exeter	Online Play	6 days ago
Pessac	Sign in	6 days ago
Namur	Sign in	8 days ago
Laudun-l'Ardoise	Matchmaking	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LionDLuffy (@LionDLuffy) reported 3 minutes ago

  @atj_allthatjaz @killajosh_yt Also fix delay for psn users. Xbox does not have delay issues in myteam park because they dont show every courts game while your on your own court playing

• 
  Ricky Diaz (@OneTwoStrike) reported 7 minutes ago

  @PlayStation Don't forget about the Playstation Portal. Where's the planned update to fix what was screwed up since April's update with the connectivity and stuttering issues. Please fix.

• 
  JC (@juancabernalo) reported 8 minutes ago

  @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

• 
  Viacheslav (@Slavandos771) reported 13 minutes ago

  @UFLgame Dear Support Team, Good afternoon. I’m reaching out for assistance with linking my PSN account to your service. Every time I try to do so on your website, I receive the following error: “Cannot link Twitch account: cooldown period is active.”

• 
  El Elonista (@Madsd3n) reported 15 minutes ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  Geison (@GeisonPlays) reported 15 minutes ago

  @PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year

• 
  Choi (@RChoi85) reported 19 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  KusanagiLars (@KOFLars012) reported 23 minutes ago

  @FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.

• 
  Deleted_Unity (@UnityXDX) reported 26 minutes ago

  @BillyBarragan8 @Apathy_Overdose @helldivers2 That's because at the time, the psn issue wasn't solved Now it (kinda) is (Since the few countries that remain are due to issues with steam or because sony can't actually do anything)

• 
  mmm (@Juniorceo7) reported 28 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported 31 minutes ago

  @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

• 
  ItsBeyondMe (@ItsBeyondMe) reported 34 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  Ape X (@Daiviz_Lee) reported 34 minutes ago

  @FortniteStatus I have the same problem on PS5 (Canadian PSN). I currently live outside Canada and it doesn’t allow me to log into the game only on Canadian PSN account. I’ve been playing on that account outside Canada for 5 years already and never faced same issue.

• 
  Jeff Blade (@JeffBlade5) reported 35 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  TheFiendFW (@FerociousWraith) reported 36 minutes ago

  @GearsofWar PSN servers were having trouble connecting it seemed

• 
  spiderYTplays (@Teamspiderplays) reported 37 minutes ago

  Hey @TeamYouTube and @PlayStation im trying to upload a video from share factory but it wont let me because of a error with an internet even tho i am connected same with PSN, can yall help me?

• 
  ToneZzz🖤🌌 (@ToneZzz_Mindset) reported 38 minutes ago

  @Microsoft Fix the Minecraft psn account bugs

• 
  Josh Young (@JoshYou16880655) reported 40 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  Tre millz (@KingTy06) reported 41 minutes ago

  @JamiesAct Same **** I said, mandatory PSN login for supported regions will kill any hope. Like there's technology to allow this to happen without removing their games from steam. Sony and steam likely already have the blocks in place.

• 
  WippaDippa (@WippaDippa) reported 42 minutes ago

  @PlayStation Could you fix the stick drift too? Cheers

• 
  Reaper (@RxaperIV) reported 44 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Greek-God (@GreekGod88PSN) reported 45 minutes ago

  @OyasumiBastet @xMBGx I have over 50 PS5 games already Sounds like a you problem tbh. My psn wishlist has 30 titles in it..

• 
  輝くダンベル (@kotakudanberu) reported 47 minutes ago

  To enter the ubisoft account in the rainbow, you need to enter a login and password, which I did not know from the account, which is already 10 years old, because always entered through psn, after that I on the site unbound psn from this account and tied to a new ubsoft account.

• 
  Justin 🏴‍☠️ (@crashingechelon) reported 49 minutes ago

  @BTVAbhiJha 2) happened for a short while on PS3. When Sony introduced game rentals from PSN. The issue was cost value since for the rental price you may as well just buy it or wait for a sale. On the other hand going too low could be detrimental.

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 49 minutes ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

• 
  CaptainSand (@CaptainSand20) reported 51 minutes ago

  @AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3

• 
  James (@JamiesAct) reported 53 minutes ago

  @xLUHG333 Steam will tell you, you need PSN login.

• 
  go packs.. (@xLUHG333) reported 55 minutes ago

  @JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 58 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  Phresh (@Phr3shie) reported 59 minutes ago

  @feelthesarcasm @PlayStation Treating the symptoms, not fixing the problem.