Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Game Crash (7%)
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Glitches (5%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches | ||
| Online Play | ||
| Hacking / Cheating |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Jackson
(@Ajack_22) reported
@AskPlayStation I’m having an issue with my PSN login. I was trying to change my online ID and when it logged me out, I had to change my password. When I went to log back in, 2 step verification was on and I no longer have access to the phone number on the account.
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Joseph
(@Joseph88495035) reported
@PlayStation Damn maybe yall should explore new people to fix your damn servers instead of exploring a game. Real talk.
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ann parker
(@annmarieparker) reported
@PlayStationUK @PlayStation @AskPlayStation plz help shareplay is not working again it was OK this afternoon now I can't join my friend plz guys only thing to do in lockdown
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johnfyx
(@johnfyx) reported
@PlayStation Fix the network still not working
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Guard in Charge
(@GuardInCharge) reported
@AskPlayStation Hey my friend and I cant get shareplay to connect. -We both reset routers -restored licenses -Reset systems We both can connect to other peoples' shareplays but not to each other, consistently gives errors. Help?
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Enrico
(@EnricoZuccone) reported
@AskPS_UK Streaming games in PS Now on a PS5 and they keep freezing. Eventually get kicked out with an error code saying lost connection. My internet is fine. Other devices working but my PS5 loses wifi connection and has to be reset. What’s going on ????
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8.16.94
(@opiumlo) reported
@AskPlayStation I went on PlayStation store and tried to buy NBA 2k21 but instead of doing it through the Get it Online option I bought ps plus for itself thinking that it would still let me buy 2k21 through that option can you guys please help me to fix this so I can get 2k21
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Kyle_Kilswitch
(@High_Flyers77) reported
@OMEGAGORMARU @GojifanNeptunia Well PlayStation as a whole has been having issues for the past few days, but it’s odd cause Bandai Namco fixed most of their games today. That is what is scaring me. Wouldn’t they put a head of time warning up somewhere? I mean they recently also took down the PS4 g website too.
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Jay
(@Batbugz) reported
@CrashyNews I don't recall that but I'm sure it happened. what I do remember is that PlayStation ad with Crash on the street sign.
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@realScottLangeberg
(@stunberg) reported
@AskPlayStation Trying to add funds to Wallet. "An error has occurred. Please try again." I was able to add some money after seeing error on phone and browser. Now I only see the errors, all browsers, all systems.
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joseph
(@joseph57299308) reported
@david_jibona @AskPlayStation I was also hacked, I contacted Support Service and there ain’t helping, thanks to hacker_tools99 on instagram they helped me regain access to my account, send them a message right away they’ll help ya
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Jason Dale
(@Jason_Dale80) reported
@AskPlayStation my account has been hacked but I can't contact anyone in regards to this... I've cancelled any cards linked to the account and my PayPal. They have changed my password and my email.. Where is your customer service?? 11.30-6 Mon-sat is a joke
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Randy Acosta
(@ac19876893) reported
@PlayStation Fix the psn please...
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biochemistry_rocks
(@vanzelp) reported
@SparkAdair @AskPlayStation We still have the same problem since Friday the 26th. From Athens, Greece
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Steve Daigneault
(@Steve1677) reported
@AskPlayStation Getting error code: np-37665-7 when trying to connect to a friend in shareplay. System is up to date.
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stfu
(@poorcoral) reported
@SadButSassyyy you get playstation and i’ll get a switch(even though i’ve owned 5+(i have anger issues and hate losing so i throw them at the wall)).
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Enrico
(@EnricoZuccone) reported
@AskPS_UK Streaming games in PS Now on a PS5 and they keep freezing. Eventually get kicked out with an error code saying lost connection. My internet is fine. Other devices working but my PS5 loses wifi connection and has to be reset. What’s going on ????
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Shane mccreery
(@xx420shooterxx) reported
@PlayStation I can't connect but my friends all can. My internet is fine, why are the servers down?
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UG| Jako Man 🔜 @QuarantineLife 😷
(@TheJakoMan) reported
@AskPlayStation Hey guys! When are you guys to fix your PSN servers? I can’t connect online for MVCI, UMVC3, USF4, and few other games on PS4
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PS5 RESTOCK TRACKER by Ry - 24/7 Drop Links & Tips
(@PS5restocks_etc) reported
@MrShadowX32 You don't have to sign in until you're in the store, actually - which is really nice! If you've purchased through the Playstation store before, card info may be on file. If not, I'd honestly recommend buying PS Plus because that gets you free expedited shipping & saves pay info
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Ryan_G . st1tch_85 . Titans 0-0
(@ryantgillette) reported
@AskPlayStation how the hell do i login my damn PSN account.. i have a different number and no stupid backup codes!!!!!
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Ryan
(@Ryan08303558) reported
@AskPlayStation any updates on the psn outage? It would be nice if you kept us up to date
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pamela 🧚♀️
(@jwoeqa) reported
@StancilJ @AskPlayStation I also got hacked, i contacted support service and they didn’t do anything about it...But @Meektoolss on instagram helped me get access to my account, send them a message right away 💯
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pamela 🧚♀️
(@jwoeqa) reported
@BounounB @AskPlayStation I also got hacked, these support services aren’t doing anything, send a DM to @Meektools on instagram, they’ll help fix your account fast!
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Sathular
(@Sathular1) reported
@klei I really hope they fix the PSN servers. I wanted to get so many things done on the weekend with my party of 6 (including me) and now we can’t. Worse weekend ever.
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Lesley Ann hardy
(@LesleyAnnhardy2) reported
@PlayStation need help my son has tried all day to play online with terraria and join servers but keeps saying servers not available it is only effecting this game not sure what is happening I know there is issues at the moment but other games work?
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joseph
(@joseph57299308) reported
@iLucasHart @AskPS_UK I was also hacked, I contacted Support Service and there ain’t helping, thanks to hacker_tools99 on instagram they helped me regain access to my account, send them a message right away they’ll help ya
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Gavin
(@rapscallionboy) reported
Hey @AskPlayStation can I get any help here? This customer service is stanky.
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DMV Sports
(@ToughSugarCooki) reported
@Xbox @XboxSupport Get your **** together and put some respect in your name! Servers down for the second time in 4 days....I’ve spent so much money on you guys over the last 10 years. Going to switch to @PlayStation if this continues
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...
(@__tomi____) reported
@AskPlayStation the message reads as follows: We seem to have had a problem searching for some of your data. The 2020 PLAYSTATION recap is only available in select locations. Additionally, users must be 18 years or older and have more than 10 hours of gameplay on PS4 during 2020.