Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (35%)
• Glitches (18%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Molina de Segura	Sign in	1 day ago
Rezé	Online Play	4 days ago
Molina de Segura	Sign in	5 days ago
Saint-Nazaire	Glitches	6 days ago
Guyancourt	Online Play	6 days ago
Signy-le-Petit	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KANAN❄️ (@Kanan4real) reported 7 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  Elmo (@aggressa) reported 10 minutes ago

  @GameLogIQ charging to even play online and have been raising the PSN prices like crazy. Then they expect you to make in game purchases. It’s just too greedy. I don’t think many of the big live service games would have taken off with this model.

• 
  Oxford King (@OxfordKing9) reported 14 minutes ago

  Good news! I found the Memory Leak issue - the PSN Account UI Overlay is causing memory leaks on the PC Version. To fix this, hit Shift + F1 and either Sign-Off or Disable the Overlay in the Settings. The PSN Overlay Settings not the Stellar Blade Settings. No more memory leak issues.

• 
  Abyss (@PathofRuin) reported 14 minutes ago

  @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.

• 
  Reaper (@RxaperIV) reported 16 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  Vorona1 (@RaptorOneOut) reported 18 minutes ago

  @lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.

• 
  ItsBeyondMe (@ItsBeyondMe) reported 18 minutes ago

  @StellarBlade @renatodlpv This is crazy. There's got to be a way to make this work, because players can't be expected to purchase the entire game a second time. There is probably a way to issue codes to PSN users who have the game and the DLC purcased. Please make it work.

• 
  Josh Young (@JoshYou16880655) reported 22 minutes ago

  @survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend

• 
  TheColeBrew (@TheColeBrewTv) reported 24 minutes ago

  @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

• 
  french Phil (@BoiesPhilippe) reported 25 minutes ago

  @Helldivers2HQ « CEO, Hermen Hulst, said Sony are “continuing to invest in Live Service games with Helldivers 2 being an example of success if we get things right”. » HD2 was a success DESPITE Sony, witch threw multiple wrenches in the cogs (forced PSN accounts for PC, region barred, etc)

• 
  Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported 26 minutes ago

  @JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 26 minutes ago

  @BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.

• 
  Wheat Pasta (@pasta_wheat) reported 34 minutes ago

  @longislandviper "find success in games-as-a-service" They had that. It was called HellDivers 2. Instead of working on making that a good game people would want to stick with they did things that made people want to leave. Like trying to force a PSN login on PC.

• 
  TheManWhoSoldTheWorld (@GaminBigBoss) reported 35 minutes ago

  @bentangsabon @SothasilVivec @JohanzelV Basically PS cant prevent any devices from purshasing the games from Steam, as for the PSN login, they can detect and block it, but at the same time they cant as it fights Steam policies and would just add problems to PS legally.

• 
  Choi (@RChoi85) reported 36 minutes ago

  @FortniteStatus @FLordbacon Yes! 3 PS5 Pro connected in this house and still my younger kids play it better on Nintendos Switch than 700€ hardware! Common fix this! It’s unplayable as it is!! Also sound match is bugged. People are connecting in groups over PSN to have voice in game!better planning guys 🤯

• 
  Nathan Martin 🇪🇸 🇺🇸 🇯🇵 (@xXEvilnatXx) reported 39 minutes ago

  An issue has been found using CFW update via internet while log in on PSN, the PS3 in CEX mode crashes or freezes while log in. I will try to bypass/patch it. If I don't get it, I'll be forced to remove the CFW update via Internet. DEX mode seems to work fine to log in on PSN

• 
  mmm (@Juniorceo7) reported 39 minutes ago

  @PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.

• 
  Ａｄｒｉ８ｋ🇭🇹 (@Adri8k) reported 39 minutes ago

  Damn almost lost my PSN account. With that authentication bs . Thanks God I set a passkey it scan my fingerprint manage to login to my PSN . I guess will be back in the end of the month on red dead 2

• 
  Tincho (@IsTincho) reported 40 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 41 minutes ago

  @xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.

• 
  PhoenixKai (@PhoenixKa1) reported 43 minutes ago

  @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 48 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  Lukeswankwalker (@lukeswankw94414) reported 48 minutes ago

  @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

• 
  LightShadowOnyx (@LightShadowOnyx) reported 51 minutes ago

  @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

• 
  Glorious Kev (@GloriousKev) reported 52 minutes ago

  @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

• 
  ItzNKA (@Itz_NKA) reported 53 minutes ago

  @ISmellFeets @tkafitz09 @playrustconsole Whatever u say Microsoft did it instantly it’s clearly a Sony issue don’t see how it can be any different to do from Xbox to psn in s11s part regardless idc bc I’m Xbox

• 
  LionDLuffy (@LionDLuffy) reported 58 minutes ago

  @atj_allthatjaz @killajosh_yt Also fix delay for psn users. Xbox does not have delay issues in myteam park because they dont show every courts game while your on your own court playing

• 
  JC (@juancabernalo) reported 59 minutes ago

  @PlayStation Dual sense edge not working on PC via Bluetooth only hardwired

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 1 hour ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  chu bhai (@em4mario) reported 1 hour ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.