Playstation Network (PSN) status: server issues and outage reports
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (45%)
- Online Play (38%)
- Glitches (12%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint Peter Port
|
Sign in | 3 days ago |
 Troisdorf
|
Sign in | 5 days ago |
|
Bornheim
|
Sign in | 6 days ago |
 Middlesbrough
|
Sign in | 6 days ago |
 Fort Campbell North
|
Online Play | 7 days ago |
|
Gettysburg
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Downpcked (@downpcked) reported@GameStop I’ve been in customer service waiting for an answer for 2 hours, where my PlayStation 5 bundle !,, if anything you mfs should have more consoles then any other company. Chang you fukin name
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Rob Pollock (@D21Beast) reportedI know it's super nitpicky of me, but these are few typing errors that really bother me. "Playstation" instead of "PlayStation" "Spiderman" instead of "Spider-Man" "Gamestop" instead of "GameStop" "Mustard, please." instead of "Ketchup" What are some of yours?
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The Real Thackery Binx (@LifeAsBinx) reported@AskPlayStation I have tweeted multiple times. On hold for 40 minutes. DM’d twice. I’m just trying to access my account, please! I bought a PS5 and can’t even use it because of this issue.
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Mase 🍀 (@MasonPorter10) reported@AskPlayStation @gamer_ready_ Did you manage to get this problem fixed? I currently have the same problem.
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Caleb Main (@Main_Event_65) reportedCan’t get in contact with anyone and the chat reps don’t stay on long enough to answer my question. Terrible customer service and extremely disappointed after switching from Xbox @AskPlayStation
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Ramzi F (@Master_ofpeace) reported@AskPlayStation why can I not get on the phone with a customer service representative nor can i chat with some via chat just a dumb *** bot that is unhelpful. I’ve been trying to contact your company for over a week
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Brent (@Brent80923968) reported@AskPlayStation Why isn’t your customer service phone number not working I would rather talk to somebody live then on Twitter thank you
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Ramzi F (@Master_ofpeace) reported@van74535142 @AskPlayStation It’s extremely frustrating due to the fact my issue is small and just need to talk with a LIVE PERSON
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natnag11 (@natnag11) reported@IOInteractive No sale every time on the Playstation store in Japan! Is this a problem on the IOI side or on the Sony side? I'm always disappointed.
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Agent 5% (@Killjoypewpew) reported@inFinit36525299 @DarthChillash I agree the constant posting can be quite annoying at times, but it needs to be done. If it continues to crash on Playstation, then the complaints should continue. Glad Xbox and PC users aren't experiencing as much crashes as Playstation.
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Nicola Giovinazzi (@n_giovinazzi) reported@JamesBates_92 @AskPS_UK I also tried to login on the Android app while on 4G and it's still the same. All they do is give you a useless link because unfortunately they know as much as we do. The issue is most probably in their backend but they are too embarrassed to inform the customers. #PSNdown
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Joe Grattan (@lonesomegoatman) reported@AskPS_UK Hi, there is no error message, when I try to change to the ps5 version, it is labeled as ps5 trial, even after resting licenses.
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Top Boy😎 (@barcayute) reported@AskPlayStation I am currently receiving the ws 43709 3 code although I have entered the payment information correctly. How do I fix this issue
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Dangeruss (@Staydangerxus) reported@PlayStation can you fix my plus
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Brian Edwards (@BrianEBrand) reported@PlayStation @AskPlayStation It has been almost two weeks since I applied for this damn refund and still haven't heard anything yet... bullshit you guys tell people to go for a refund then don't issue one.
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Ramzi F (@Master_ofpeace) reported@AskPlayStation why can I not get on the phone with a customer service representative nor can i chat with some via chat just a dumb *** bit that is unhelpful
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Andrew Fink 🇺🇸🇩🇪 (@Synergie_BF) reported@AskPlayStation I still have not received my refund. I sent in my refund request a week ago. Anyone else having this issue?
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Steven Wheeldon (@jumpsuitelvis) reported@AskPS_UK Hi, that’s understandable. The problem I have is that the content is very poor due to the age restrictions in place on the PS5. In order to get around it can you tell me how I can amend my daughter’s date of birth on her account please.
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Jon Somerton (@JonFTW) reported from Plum, Pennsylvania@PlayStation I need to send my ps5 in for repair but your automated phone system won’t connect me to anyone. Please fix this.
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JustDerk Poortenga (@DerkPoortenga) reported@xxWarxxMachine @ned_luke @PlayStation The only one telling you I told you so is me - someone who actually owns the console - who has used that in that configuration for about 2 months now with no problems
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Kitzuchi △ (@kitzuchi) reported@undrtakr900 @KeatonpbC @PlayStation I had the PS5 disc version of the game. The problem is that the game is so horribly optimized that you can't even download it, it's been happening to people for a month. Even if you manage that, the game can still brick your console.
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FPL Yak (@Yakavibe) reported@AskPS_UK I've looked at your responses to other people with the same problem as me and your offering refunds and direct messages to assist? So don't understand why I'm getting this treatment instead.
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Wes the mess (@ReverbInSilence) reported@uw415 @Darksonic22 @Kotaku As a dream's player, yes they do. Give me a list of reasons why it shouldn't be aside from "it's a PlayStation exclusive." Cause see here? That's kinda the issue unfortunately.
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Dean Connolly (@DeanConnolly2) reported@AskPlayStation I have already tried that but I'm still having the issue
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Deku (@Yogsothoth613) reported@AskPlayStation Can you fix the issue with loading things after coming back off rest mode it’s really annoying I need to shut off my ps5 completely in order to avoid my system freezing up after I attempt to load ac Valhalla or cod when coming back from rest mode
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t. (@tjwithaz) reported@CraveCanada You guys really need to add subtitles to the playstation app. Your service is useless to a lot of people without them.
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J (@King__Crank) reportedAnyone else’s #Playstation having trouble staying connected to internet?
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Diary.Of.Tee (@darealwater) reported@AskPlayStation I’m having issues with update 8.03 on ps4...need help!!
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Dylan (@ChaoNyePoliSci) reported@AskPlayStation when y’all gonna fix the stick drift problems on the DualSense
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KW Russell (@KWRussell3) reported@AskPlayStation PLEASE, What is the return address for US returns of consoles? I cannot find it anywhere and the support site is not working.