Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Sign in | |
| Ashburn |
Online Play | |
 Barcelona |
Sign in | |
| Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Valerio Nunzio Orsini
(@orsini_valerio) reported
@AskPlayStation From the console! Please fix this or tell me something to do to fix it? Initialize the PS4 could fix this problem?
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Mason P
(@Mason_Posani) reported
@AskPlayStation I tried this but the issue still stands, the game is still stuck at 19 gb and is also stuck saying calculating time remaining
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@Aarron The Rwby Fan
(@AarronRwby) reported
@AskPlayStation I'm having a problem with DLC not showing up in game
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knee-shant
(@ShantKnee) reported
@AskPlayStation my network connection on certaint games keeps disconnecting in the middle of multiplayer matches and I’ve tried everything to fix it. Nothing works.
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LGN FinDub
(@FinDubGames) reported
Question?? I have two Playstation 4 dualshock controllers. One brand new. One older. I plug the old controller into my PC, Zero input delay. I plug my new controller into my PC, SIGNIFICANT input delay... How do I fix this?...
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Shmotz3
(@Shmotz33) reported
@AskPlayStation tring to use my vita i haven't used in a while when i try and sign in it say password is not correct If 2-step verification is active you must enter a device setup password into password field where do i get the device setup password
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X / Brandon
(@thexantar) reported
@AskPlayStation That’s not relevant to this issue. I’m unable to start the refund process
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JP Sum
(@Jsxmxdchxt) reported
@AskPlayStation have been having issues for hours about adding a new account for our son and starting a family. Not working, continually getting looped on 50¢ charge screen already DMed. Please help fix.
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Fergus
(@mthd) reported
@AskPlayStation im having an issue with fedex refusing to hold a package that they’re unable to deliver. Can you help?
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Zack
(@zackattack42) reported
@AskPlayStation We got this playstation 5 on Monday. Suddenly today all of our accounts were banned for violating terms of service? They didn’t violate any terms of service because we only played Spiderman which as an offline single player game... Never got an email
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Tim Cooper
(@Tim_Coop) reported
@AskPlayStation Same issue on the app. Says my authentication code is invalid
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Danny Eller
(@dannyee5) reported
@AskPlayStation I’m trying to send in my console for HDMI repair. I can clearly see some pins pushed in how ever when I enter my serial number on fix and repair I’m told the serial number is invalid. First letter is smudged looking but I could only assume it’s R or H, neitherwork
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Erik Karell
(@ErikKarell) reported
@AskPlayStation My brand new PS5 is Dead On Arrival (won't power on) and the best you can do is make me wait several weeks for it to be repaired? That's B.S. Why can't you send me a new one over night and then I send the bad one back? This is horrible customer service. Shame.
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Nipzie
(@NipzieX) reported
@AskPlayStation No, because it's a software issue and you don't display it in the PS Store. I had to install from my phone app
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Ivan Damian
(@damianMav) reported
@AskPlayStation I receive a sign in alert for my account so I decided to change my password. I did that but somehow my phone number was changed on my account and I am not receiving the verification code for the 2 step verification on any of my devices. Help me please!
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YESHUA GAINES
(@yeshuagaines) reported
*Driving down to my local Blockbuster to rent out an original PlayStation system for $39.99 a night so I can play Twisted Metal 2 & Crash Bandicoot for a few hours instead of buying that stuff on eBay. *[what I WISH I was doing]
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Michael Nance
(@The_Man_99) reported
@AskPlayStation Hello I have a problem with downloading Dlc to my Mortal Kombat 11 game on the Playstation4 . It's downloading to Mortal Kombat 10 then to Mk11. It's been doing this for almost a week
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leah ROSÉ SOLO
(@ishiigami) reported
@AskPlayStation I can’t purchase anything on genshin... it keeps saying its an error and i’ve checked my card like 100 times and everything is fine
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EmeraldArcher48
(@EmeraldArcher48) reported
@AskPlayStation (1/2) The issue is that I have no used my PS4 in months, and now I don’t remember my Online ID. The email associated with the account is no longer available so I can’t find this information, and when I tried to put in my password in it said my account was locked. When speaking to
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Terrence Wells
(@terrencewells83) reported
@PS5Drop @YtNextGenGaming Here’s the problem with your logic. PlayStation has always been the more popular brand. We know that. If 2 million is better than any other Xbox launch it means they surpassed their goals. They don’t have to match or Pass Sony for it to be successful. Damn
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Tracy’s Dog
(@DrinksonanT) reported
@Askplaystation hi! I changed my password and the 2sv isn’t coming to my phone now I can’t login to my account at all.
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David Smith
(@mookiesmith19) reported
@PlayStation Some of us Playstation users can't sign into our PSN. I keep getting error WS-116327-0.
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knee-shant
(@ShantKnee) reported
@AskPlayStation @latrice82824754 I’m having this problem too. Lots of people are
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latrice
(@latrice82824754) reported
@AskPlayStation why am I having a problem with my connection to your online services
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Zachybewacky (11-5 Browns)
(@zachybewacky) reported
@KCosta_41 I have been playing on Series X, I hear that it runs just as well on Xbox One X. Most the problems seem to have arose from the og Xbox one and all PlayStation 4’s
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Mr. Baldwin
(@FZNBaldwin) reported
from
O'Fallon, Missouri
@AskPlayStation This did not work. I completed all 7 options in safe mode (including step 7 with flash drive) and same error message came up for the game each time.
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Miles V
(@MilesV08785892) reported
@AskPlayStation The unit was replaced. Problem solved.
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Terrence Wells
(@terrencewells83) reported
@Slimshawnn @PS5Drop @YtNextGenGaming Here’s the problem with your logic. PlayStation has always been the more popular brand. We know that. If 2 million is better than any other Xbox launch it means they surpassed their goals. They don’t have to match or Pass Sony for it to be successful. Damn
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EmeraldArcher48
(@EmeraldArcher48) reported
@AskPlayStation Hey PS, your customer service has been horrible today. I have an issue that I need fixing in order to access my account and purchase a game from your store. Why am I getting such horrible support and lazy agents?? I’d like some actual help please.
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marwan
(@marwan42947944) reported
I have sent you a direct message regarding an issue that i have and i was told by you to explain further but it has now been two days and no one is replying to me @AskPlayStation