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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (54%)
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Online Play (32%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Glitches | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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David Brown
(@Dave19Brown83) reported
@IGN On Nintendo's case, people demanding for a real Direct, preorders, Xenoblade whatever, fix the website, Xbox better, and Playstation better, has been huge factors on not wanting to post the game anymore.
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Jay’s skanzbx
(@skanzbx) reported
@TheBoiJay_15 @AskPlayStation Go inbox Fixersim on Instagram he is the only one I know that can fix all account issues!!
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Jens Meijer
(@meijer_jens) reported
@adam_nixon123 @AskPS_UK I have the same for a month already. Do you now how to fix it now?
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GamerBoy
(@GamerVyar) reported
@PlayStation Why is my ps login is failing?
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Luqmaan Jogi
(@Luqz007) reported
@NGPunisher @PlayStation_SA @AskPlayStation Still no response? This is terrible service for something that we are paying for
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Prince K.I.D
(@PrinceKayEyeDee) reported
I'm probably forgetting some but the point is, Nintendo kinda has to "pick their battles". This isn't PlayStation or where Sony makes a sackboy or a crash then let's 3rd parties make the rest, Nintendo is basically sustained entirely off of 1st party ****
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Robert Casiano
(@Chano_3) reported
@Xzyphrz1 @PlayStation Having the same issue unfortunately. It says disconnected and then immediately reconnects
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Gabriel
(@Gabriel27804982) reported
@corybarlog The problem was the playstation who has announced the game too early
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GamerBoy
(@GamerVyar) reported
@PlayStation My ps login is failing idk why @PlayStation help!
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David Sanders
(@83_opsinc) reported
@ShowalterPeter @ElleDew2 So, you’re not familiar with their terms of service? So if hacked and the payment source is linked to your account- @PlayStation will off store credit- They will only offer a refund for games, not if someone purchased upgrades on digital content or monthly subscription
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..
(@MalcomVex) reported
@vicious696 @corybarlog What we've seen the last couple of days is awful but sadly nothing new, its just that Playstation devs speak out against these things but it's not a Playstation issue, some people are using those few idiots to try make Playstation fanbase look bad smh
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Jay’s skanzbx
(@skanzbx) reported
@lowerdatire @jeffmichz @AskPlayStation Bad customer service has being the one delaying fix thanks to fixersim for helping us here.
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Anno
(@teh_anno) reported
Two emails and a phone call yesterday about the PS5 Purchase Event today and all I got is another escalated inquiry because their system is broken. @AskPlayStation
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Olly P Johnson
(@OllyPJohnson) reported
@GeekNamedMike Been playing it since 2017, it's one of my favourite games. I don't really understand why the servers are shutting when it's a Sony game and its part of the PSPlus service @AskPS_UK is it definitely shutting down?
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DaBoyJay
(@TheBoiJay_15) reported
@AskPlayStation I received any error code while trying to buy ps plus
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ty woods
(@ty_woodss) reported
@Spotify I am going to need you to get your dev team back together and fix your @PlayStation 5 application so i can be in my feels while i game
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David Sanders
(@83_opsinc) reported
@ShowalterPeter @ElleDew2 Also, @PlayStation says they have the right to ban any account. I reported fraud and disputed charges- they “ permanently suspended” my account. What is there to lie about. Read the terms of service- “you’re a grown *** man” right? Do some research before speaking.
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Jeff
(@Jeff07815553) reported
@ItsHarvestTime0 @AskPlayStation I had same issue few days ago and support did nothing to help 😒 I was later referred to Fixertech01on Instagram who helped me out
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Angelina geoly
(@GeolyAngelina) reported
@lowerdatire @AskPlayStation Bad customer service fixersim on Instagram has being the person helping us here
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belmarie rosa
(@Belmy_1) reported
@AskPlayStation @PlayStation I’ve been a loyal customer for many years now, but this whole issue honestly makes me never want to even own one of your products again. They gave my membership to someone else and hang up my calls or end the chats early. How can I even purchase(2/3)
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morganfreemans’son
(@lowerdatire) reported
@AskPlayStation i tried the live chat option on the website, but there was no staff availability, i would really appreciate some kind of help with my issue, i don’t wanna waste my money for nothing respectfully.
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belmarie rosa
(@Belmy_1) reported
@AskPlayStation @PlayStation A month ago, a customer service agent redeemed my psplus code apparently to a different account than mine. I’ve called and chatted multiple times and just get THE WORST customer service agents ever. Am I supposed to just accept that I lost my money??
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Shawn Daley
(@unrulyshawn2) reported
@AskPlayStation why have you blocked me from speaking to live agents I have done nothing and I need help with y’all messed up network that’s causing me problems and I can’t seek the help I need please help everyone #unblockme
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MilkTea0
(@MTea067) reported
I like how @PlayStation is refusing and avoiding from giving me a refund on a broken game. FNaF SB isn't working on my Ps4 and is unplayable before the Daycare section and for the past 4days I've been trying to get a refund, but the bots will close the chat before I have a chance
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MilkTea0
(@MTea067) reported
to explain my issue, so @PlayStation if your seeing this please give me a refund. I spent $40 on a broken game I can't even play.
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a.k👨✈️017🚄
(@A_K0170) reported
@AskPlayStation Bro please fix my ps plus streaming
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SweMikeMedia🇸🇪
(@swe_media) reported
@Peaceful_Skyred @PlayStation I know. And I thought I had done that. I didn’t get any warning & think it is my right to get the money back if I actually didn’t want it though. I worked in store myself and it’s about customer service and satisfaction. I haven’t playing anything that uses plus functions since.
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finite_legacy
(@cwalk1205) reported
@SamsungGaming PlayStation missing out on an opportunity, they should bring their streaming service back to other devices.
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Cameron Kerns
(@CameronKerns17) reported
@AskPlayStation PS4 controller disconnects randomly and won’t connect back unless I unplug the PlayStation. Is there any way to fix that?
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🕊️Peaceful☕Skyred🌆
(@Peaceful_Skyred) reported
@swe_media @PlayStation Sorry to hear that. That's of course not okay if you deactivated the automatic renewal before. The official Playstation Twitters will never answer you, you need to go to @AskPlayStation Twitter and best write a DM to them. They are the official customer service here. Good luck!