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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (3%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Goshen |
Sign in | |
| Tiffin |
Online Play | |
 Saint-Julien-en-Genevois |
Glitches | |
| Sugar Land |
Sign in | |
 Jablonné nad Orlicí |
Sign in | |
| Stains |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Stack'nSats 🌮 ⚡
(@StacknSats87) reported
@Nacnan1873 @AskPS_UK Any luck? I am getting the same issue
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Mensur
(@Mensur1984) reported
@AskPlayStation I just got off the phone with customer service. I was charged for a PlayStation+ subscription (due to auto renewal) but I don't have a PlayStation. I singed up last year in order to purchase a PS5 but I never got. They are unwilling to refund. Please assist me.
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Paul Roman Martinez
(@PRMartinez19XX) reported
@AskPlayStation I just got a mail saying " This email confirms the change to the Login ID (email address) of your Sony Entertainment Network account." And when i try to log in it says wrong id or password. Should I just sell my PS5 at this point? No online help, no one picking up the phone...
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Nick Fox
(@ShinraBuyer) reported
@DirectorTuesti //Oh you'll be fine on PlayStation then. I'm on PC and have a handful of mods going. But, I made it through the starter dungeon, so I think it's a graphics issue or some other performance problem.
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Bam Bam
(@BamBam09026202) reported
@5xFantasychamp @HiimSteve20 @PlayStation Vanguard being broken isn't a valid excuse for Battlefield to be broken
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Twitch_Hi_Omg
(@twitch_Hi_omg) reported
@AskPlayStation why doesn't psdirect livechat actually help? I called FedEx to get my shipping address updated on a ps5 order and they informed me the shipper a sony account executive has to call Fedex to fix this. but ps direct is inbound-only support so who is supposed to help?
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Rapheal Jameson
(@rapheal_jameson) reported
@TH6_555 @AskPlayStation @EpicGames i was literally having similar situation but with the help of #Mitch_tools on Instagram He was able to fix it in less than 30 minutes. He is well trusted and legit. you should try him too. I am conveniently sure you won't be disappointed with his services
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Rapheal Jameson
(@rapheal_jameson) reported
@sofropelobfr @AskPlayStation i was literally having similar issues but with the help of #Mitch_tools on Instagram He was able to fix it in less than 30 minutes. He is well trusted and legit. you should try him too. I am conveniently sure you won't be disappointed with his services
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Hashem hani
(@Hashemhani94) reported
@AskPlayStation ur PlayStation support is ******* broken I’m trying to request a refund and I’m just stuck on a blank page when the bot sends me to a live agent
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Hashem hani
(@Hashemhani94) reported
@AskPlayStation I have been trying to contact u guys for a refund and when I go to chat to a live agent for a refund it’s not working help me for **** sake!!!
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jademoonlive
(@jademoonlive) reported
@AskPlayStation Think that is the issue. We have bought PlayStation now looking at the transaction reciept!! Did I get it wrong?
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Curtis Aka Yaboy
(@bigdaddydouble1) reported
@PlayStation fix the damn purchase error
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420Jay
(@John72994170) reported
@ChilliDog79 @PlayStation Bro I feel you lol. My girl got a email and when I got on it already sold out. So as soon as you get it sign in like 10 or 15 minutes before the time they tell you.
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The Lonely Warlock
(@WithinTheMind) reported
@AskPlayStation Battlefield 2042 is an unplayable game on PS5. How do American customers request a refund on a digital purchase due to the stability issues surrounding the poor launch? @BattlefieldComm
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Jordan Ball
(@JordanB42608687) reported
@BattlefieldComm @Battlefield @EAHelp I can't add friends who are on PC. Yet I can add people on my console, and playstation. Any way to fix this?
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Alex Vestal
(@animalvestal) reported
@alex_r0b @AskPlayStation So sorry about that,I have had similar issues like that before,but kridcrack on Instagram helped me out,he’s a genius
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AG Flexinn 💫
(@Flexinns) reported
Playstation tweets out the top 10 games on PS5 last year and the devs get SUPER active. You tweet some issues at them some issues and hear "they're aware" but it doesn't get patched for WEEKS or MONTHS lmao
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Demon Slayer: The Hinokami Chronicles (NA/EU)
(@demonslayer_hc) reported
@Quyon2 @ElsaHime_ Thanks, this does appear to be a PlayStation-specific issue. We're on it.
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aloy
(@AloyChannel) reported
@AskPlayStation Can you answer to my previous tweet? Ii really have an issue and you are here guys ignoring?!
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Rapheal Jameson
(@rapheal_jameson) reported
@Veverkovec @AskPlayStation i was literally having similar issues but with the help of #Mitch_tools on Instagram He was able to fix it in less than 30 minutes. He is well trusted and legit. you should try him too. I am conveniently sure you won't be disappointed with his services
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$ilver Fox
(@SilverFoxBoyo) reported
@michael28426873 @Woofingson @JankyNedelko What? This was a glitch I did all the time as a kid bruh, try it right now on an original copy, get a mountain bike and hold square and tap X at the same time on Playstation. You clearly haven't played the game that much if you dont know that
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🇹🇷 Danyal H 🇹🇷
(@StitchIsDaBest5) reported
@AskPlayStation Anyone having problems with the ps app being glitchy?
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AG Flexinn 💫
(@Flexinns) reported
Playstation tweets out the top 10 games on PS5 last year and the devs get SUPER active. You tweet some issues at them and hear "they're aware" but it doesn't get patched for WEEKS or MONTHS lmao
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Sideny Deane
(@ForevaQuan) reported
Anybody else having terrible lag spike every 7 seconds on PlayStation playing ? @NBA2K
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Clint
(@newfiebangaa) reported
Had to change my password on PSN because someone tried to use my sign in from **checks notes** FOUR DIFFERENT PROVINCES at once. Not today, scum.
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nivix
(@Joseph97930863) reported
@demonslayer_hc @DemonSlayerUSA ok so buddy’s ya games good n all but seriously give me my 0 disconnects back, all of them have been network errors due to your servers, my psn is kosmik-katana- and i’m really annoyed, i was gonna try be a person with 0 disconnects :(
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TheAxeMan
(@TheAxeManGa) reported
@PlayStation I'm having an issue trying to purchase a game and it seems PlayStation is not providing ANY means of contact on the app or the website. How can I talk/chat with a HUMAN so they can see my issue?
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The Mandalorian
(@Homelander48) reported
@PrplPplYeeter @PlayStation It is going to become a niche market soon and without Exclusives it is losing value. Xbox is gonna be a service company with subscriptions as their main mode of income, playstation are gonna be a game producing studio. This is the last console gen and it will die in few years
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Jordan Wall-Stokes
(@JordanS47844162) reported
@PlayStation fix your god damn cross platform audio issues. It’s literally been **** for the entire time it’s been out. It’ll jus stop working for a couple days
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Apoplectic Clem
(@ClemApoplectic) reported
@AskPS_UK having issues with two factor ID which is stopping my vita logging online. Can I have a phone number please