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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Matchmaking (5%)
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Glitches (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Merlo |
Online Play | |
 Leganés |
Sign in | |
 São Paulo |
Sign in | |
 Charlton |
Glitches | |
 Domont |
Sign in | |
| Cherbourg-Octeville |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Johan
(@joespn18) reported
@AskPlayStation My PS5 still looks like a PS4.....will I be able to fix this anytime soon?
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Leg Bone Jones
(@legbonejones) reported
@Dealer_Gaming Sony never said anything saying they were. The service is to give the 51 million subs they have more if they choose to upgrade a their. If not keep the same ps plus you have at no extra charge. Playstation leads in sales, now subs, and the market so what's to follow.
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Kelly Burke
(@klyburke) reported
@AskPlayStation Bought Call of Duty and tried to download but it's not working. It's also not the game advertised to us in the Play Store. We prefer a refund at this point. Your agent cut me off in chat. Can you please assist?
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Reaper
(@Reaper13035841) reported
@AskPlayStation Hi im having trouble with Apex Legends ps5 it says my account is not permitted but i can play the ps4 version with no issue please help
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Marc Shackelford
(@marcshack74) reported
@AskPlayStation So is the fix or replace only for the ps5. That's all I see following the link
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Hamed Al
(@HamedAl59994669) reported
@AskPlayStation Hey, I have installed 3 add-ons for a game but I’ve been having an issue with them, it says I have it installed but it wouldn’t show ingame. When I use the add-on it says I do not have access to it and have to purchase it. Please assist me to resolve the problem.
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Richard Loveridge
(@selnor1983) reported
@VGC_News Jim Ryan is killing PlayStation. Its actually quite sad. Pay to win MTX in first party games. Raised prices from £49.99 to £69.99 in UK my country. Refuses to make an actual decent subscription service so he can justify his price hikes. He's an idiot.
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MLBLyfe
(@DayinMLB) reported
@JackCerveny @snicklefritz024 @ItsMightyGoat You don’t have to buy it on Xbox. I have both systems so I will be using that for this year. Also, new subscription service for PlayStation could include it this June.
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Hamed Al
(@HamedAl59994669) reported
@AskPlayStation Hey, I have installed 3 add-ons for a game but I’ve been having an issue with them, it says I have it installed but it wouldn’t show ingame. When I use the add-on it says I do not have access to it and have to purchase it. Please assist me to resolve the problem.
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK Hi sorry to bother, It let's me sign in my account on my playstation. But not the Sony website.
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RaresJ
(@JigauRares) reported
@AskPlayStation hi, I am having issues upgrading Ghost of Tsushima: Director's Cut PS4 to the PS5 version. The $10 upgrade option does not appear for me
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Paulina Dubiel
(@dubiel_paulina) reported
Complained (twice) to @PlayStation UK about a game that wasn't saving properly, and got ignored after an initial response (that didn't solve my problem). Am I ever going to hear back from you @PlayStation ?
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Victor P🅰️checo
(@vpachecu2) reported
@PlayStation @QueenDevilBlitz LOLL. And people says Nintendo online is the worst service ...
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Luke Langston
(@TWOTOMAHAWK_PVP) reported
@AskPS_UK Nvm I think I found the problem.whej I disconnect my vpn it works
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Quarantined Box of Wheat Pasta
(@pasta_wheat) reported
@MotorCityMav @MoeSir3 @PlayStation That's like with most things. If you "buy in bulk" you get a better deal vs buying individually. The issue is that there isn't much value there especially compared to Game Pass. This is more like a Sony version of Switch Online.
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That Person
(@random0_0_) reported
@AskPlayStation Even PS3? I have a hardware problem with my unit.
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MattMadd22
(@drumerboi22) reported
@Mellymelly_Derp @PlayStation If you haven’t been able to locate one by now, that’s a you problem.
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Sloop John B
(@FSAPOJake) reported
@thicc_stick_boi Simple, they're not backed by a 2 trillion dollar corporation. Sony makes most of their money from Playstation while Xbox is a drop in the bucket side hustle for Microsoft. So Microsoft can take way smaller profits or even lose money to grow a service like Gamepass.
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Date Masumane
(@Gabriel99198382) reported
@ExodusOnePrime @Imatthy @kidsmoove A blanket? PSplus it's the only service of Playstation, where is the issue or the problem? I know what the problem is, the last 2 Flags of Xbox have been burned : 50M > 25 120 or 100 euros < 180 euros +700 > +300 And I am ok talking about PSNOW, I was subscribed to the service.
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Kyle Tucker MVP SZN
(@theorangethrone) reported
@Ancis__ @SuckerPunchProd @PlayStation This is a known issue. You have to call PlayStation customer support if you're getting this error.
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𝓙𝓸𝓱𝓷 𝓦𝓸𝓵𝓯
(@xJohnWolfx) reported
@BRAP_Podcast @Kmega4 @TT_rock40 I think it's a little more than that for Sony. Gamepass has dominated the conversation this generation and Sony knows that. We all acknowledge how great Playstation is in the games world but it's also okay to admit that this attempt to offer a Gamepass like service is not it.
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o0cacoto0o
(@o0cacoto0o) reported
@sGarvett @ParallaxCygni @JAAY_ROCK_ Insomniac and naughty dog have been working with sony since the playstation. They're the creators of Spyro the Dragon and Crash Bandicoot. Even if they weren,'t bought they have a 5 generation history with Sony.
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I Forget
(@TheForgotten69) reported
@PlayStation prohibiting #PS5 owners from easily copying save data to to a USB simply to push cloud storage is one of the most anti-consumer things you've done in a while... & NO, the PURPOSEFULLY laborious backup recovery tool is not a good solution for the problem YOU created.
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RaresJ
(@JigauRares) reported
@AskPlayStation My issue is not that I don't know how to upgrade. The issue is that in the store I only have the $30 upgrade option and when I try to go from the in-game prompt to the store, it does nothing
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RaresJ
(@JigauRares) reported
@AskPlayStation Problem is I press square to go to the shop and nothing happens
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Breno
(@imnotbreno) reported
@manfightdragon Just to add, even if they decide to make it work, there would be licensing problems. Publishers are getting paid for it on this new PS Plus but wouldn't be if players are using discs. Doubt their contract with PlayStation included running on newer systems.
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B.O.T.G
(@0BHustle) reported
@IGN @Sony All y’all ******* want is more money & not making a better service for the Playstation gamers
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Gremlinados 🟢
(@Gremlinados) reported
@TCMF2 People had unrealistic expectations and overhyped what this was going to be. I can't wait to try the new Premium service, having 700+ games from every PlayStation era for an annual price that equals to $10 a month is actually quite a good offer.
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ZAK is Grieving
(@Zakiyyah6) reported
I wish my PlayStation app would stop inundating my phone with notices about sales. They've never sent me this many notices before. Is this about the PlayStation Plus changes? Are they trying to entice me to buy games that they're going to offer on the service?
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That Matt
(@ThatMatt85) reported
@jmdornbush I've treated subscriptions in the way that most companies don't want me to. If the next game/show I want to play/watch is on the service I'll subscribe for a month at a time till I finish it then unsubscribe. I feel the same for this Playstation service.