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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (32%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Muskegon |
Hacking / Cheating | |
| Kansas City |
Online Play | |
 Milan |
Online Play | |
 Hamburg |
Sign in | |
| Summersville |
Sign in | |
 São Paulo |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Wickham
(@Bwickham93) reported
@AskPlayStation hello, my little sister just started sharing my ps4 with me now I have the ps5 but all the games on the ps4 that I downloaded she is unable to play due to being registered to my account, Is there a reason or a fix to this please? Many thanks
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William Harris
(@William613442) reported
@AskPS_UK Hi, I have a PS5 and ezxhbtime I have switch it off it hasn't restarted meaning I have to disconnect power lead and reconnect everytime. Please can you advise how I can get this replaced as I think its faulty
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🅟🅘🅔🅡🅞🅕 ✨☃️✨
(@Lefthanded08) reported
@Frank_Supercell @AskPlayStation I'm glad for you that you managed to fix the problem even though you had to take apart a brand new PS5 you just bought and this should never happen! it creates anger in me and I hope the same thing does not happen to me.. I always promise not to buy on day one but I don't keep 😒
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T
(@ThxmasBFC) reported
@pvanaanholt Excuse me fine gentleman, may I just trouble you for a PlayStation 5 video game console, or Xbox Series X? Either would he fine.
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Mohammad A.I
(@I_Mohammad_A_I) reported
I bought Call of Duty: Cold War for 74.99$ then I got an error my balance was gone & I didn't even get the game at all, I tried contacting you in the dm's and there was no response by your side at all..what kind of bullshit is that?! @askplaystation
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Ashley scowcroft
(@Ashleyscowcroft) reported
@Varun_231014 @PlayStation Someone in India claimed the PS5 trademark before Sony did so they can't release it there until that issue is sorted.
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Brian || TLOU2 GOTY
(@midsommarz) reported
@adoreasap Got lucky af from PlayStation Direct by using the glitch to skip the queue
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Ali
(@Projectkuro) reported
@AskPlayStation Hi there, just redeemed a 12 month Canadian PSN Card. It says I'm supposed to get 12+3 months, but it only gave me 12 months on redemption. Any way to fix this?
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Mike Ranscombe 🇬🇧🇪🇺
(@MikeRanscombe) reported
@AskPlayStation @HellRaizer1 Can you share the “further instructions” as this appears to be a widespread problem with Ubisoft physical games on PS5?
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Richard Mathison
(@matty161281) reported
@ItsMrWatkins @AskPlayStation Ive had this problem twice after deleting and reinstalling. Did you manage to fix it?
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Robert Salver
(@RobTheLimey) reported
@AskPS_UK so what's going on with error code ce-108255-1 ? 1000s of people are getting this making your £450 console unplayable. We demand answers. Is it software or hardware ?
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Captain Morocco V2 🇲🇦
(@AtlasIion) reported
@davidj495 @ATVIAssist Every single thing, rebuild data base, clean, reset the whole console twice! Restore license, my final option is friends disc I know it’s just a first world problem but a very annoying one @AskPS_UK sort it out
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Demand Perfection Chess2x
(@dP_Chess2x) reported
@PlayStation My friend is going through the SAME THING is it a network problem??
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PuLse Venomz
(@PuLseVenomz25) reported
@OkamiKuraa @1Guy13 @PlayStation Yea I understand that websites could do that, but my problem is that people are blaming PlayStation for something that Walmart should setup. I’m not 100% sure (correct me if I’m wrong) but I don’t believe they can control how other websites sell the product.
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CJ PLUS 3
(@CJ_PLUS_3) reported
@AkashSh73747874 @barfin_kitty @NostalgicVGEdit My problem with that is most of the games on xbox don't appeal to me. Any that do are on PlayStation too. So what's the point?
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FLAME BOY
(@Flame_Boy23) reported
@AskPlayStation I already tried all of that, the problem im getting is when the PS5 Logo loads up when I turn it on I get a black screen after and nothing else shows up
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Marce 🦦🧡
(@mxrch_16) reported
@CallofDuty why is my @PlayStation throwing me an error and then disappearing my game >:( ?
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Trench
(@maheloco) reported
@NathanCrane1892 @AskPlayStation Let’s just hope this is just a software issue that can be fixed with a firmware update
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Holden_Tutits
(@HTutits) reported
@AskPlayStation So. Honest question here. Why is it that I cannot buy the PlayStation 5 upfront and then just be on an availability list where I can get my console when it's ready? I think this would take care of the ENORMOUS scalping problem. #ps5 #ps5restock #Playstation
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Zach Makol
(@z_Mak297) reported
@LuisRio93738101 @Michael89014741 @AskPlayStation Be patient and wait meaning what ? That they are going to be putting out software updates soon ? Hopefully ? I mean I wish they would jus release a ******* statement letting us know they are working on these problems.
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Bridget
(@BridgetBrownie9) reported
@redxnova_fgc This game has caused my ps4 to freeze 4 times since I've installed it and I've never had that problem before, I got my PlayStation pro at the end of march so there's no other reason why it's doing this other than the game. Also an update should be to fix issues not create them
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Aiden - The Noise Club
(@TheNoiseClub) reported
My #PS5 just turned itself off again mid game. @AskPS_UK Any advice? I got the error code ce-108262-9
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Chrystal Murrell
(@Oreo_IceCream27) reported
@CallofDuty How about instead of tweeting about a map that’s overdone as **** you fix your game that is apparently trying break my PlayStation?! How trying to take that on hmmm?!
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Nathan Crane
(@NathanCrane1892) reported
@AskPlayStation Hi it’s a disc I have, I have confirmed all these steps and the game still won’t download? Gets stuck around 79% then crashes and says error downloading
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David Lozano
(@LozanoDavid17) reported
@Bernards_WayTo @AskPlayStation I'm actually upset, all the other games work perfectly but the one I wanna play seems broken...
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steven pryse
(@stevenpryse) reported
@AskPlayStation @adammorrison88 same problem here, appreciate any information...
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David Moretti
(@davidj495) reported
@AtlasIion @ATVIAssist @AskPS_UK That’s ******, by some of the errors I was reading I feel it might a firmware issue so I believe it might be a playstation thing
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Nathan Crane
(@NathanCrane1892) reported
@maheloco @AskPlayStation I have done the fix of a safe mode start up and a factory reset and still no success
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Nathan Crane
(@NathanCrane1892) reported
@AskPlayStation It just comes up download failed error and when I go to find out more error code doesn’t exist, it’s for the game watch dogs
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Trench
(@maheloco) reported
@NathanCrane1892 @AskPlayStation At least I’m not the only one having this type of problem. But for me it’s a bit fidgety I they way that some games updated for me earlier today but the game Destiny 2 everytime it tries to update, it has an error.