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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (51%)
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Online Play (36%)
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Matchmaking (5%)
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Glitches (4%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Angers |
Online Play | |
 Austin |
Online Play | |
| Buffalo |
Sign in | |
| Denton |
Online Play | |
 Merlo |
Online Play | |
 Fellbach |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Mishkajenkins
(@Mishkajenkins) reported
@AskPS_UK since the update, my upload speeds have been barely hitting 10 on the ps5. I have been in contact with my ISP provider, I have no issues with any other console or PC, just the PS5. I have 1GB internet, and I am hard wired with a CAT6(even replaced it just incase)
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John robinson
(@Johnrob46324866) reported
@AskPlayStation my suspension was supposed to be lifted 2 days ago and I'm STILL suspended and can't log in, I can't contact anyone to fix this either as there's no number to ring and no chat either. Minimouth85
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.
(@gb27984) reported
@AskPlayStation is there a way i can contact somebody via email for support. None of the tools on the website help my issue and there is no contact info whatsoever. Like the website literally says “select contact us at the bottom of the page” but there isnt an option for that.
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Duuro Plays
(@duuro_com) reported
Man, imagine if @PlayStation threw in also @Crunchyroll into the PS Plus or whatever the new subscription service turns out to be...
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Bsn Jay Did It™️☄️🪐
(@BsnJay) reported
@SHGames Not only that ever since u guys been on vacation it seems like warzone just been causing my PlayStation issues with the database is corrupted, I can’t connect to the wifi on my PlayStation, my PlayStation won’t turn off and so many other things (2/3)
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Jim Ashley
(@Jimpaulashley) reported
@NathanDrake678 @AskPS_UK Same! Please fix @AskPS_UK
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Deep Rock Galactic
(@JoinDeepRock) reported
The PlayStation versions should be available in most territories now! Known issues: - The distance in the server list currently doesn't work properly - Sign-on bonus from the DLC should register once you get the popup in the space rig - More localized language versions are coming
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Saige 🦍🐐
(@Truancyda1) reported
@PlayStation please fix the issue with the PS5 where I can’t stream from my console keep getting some error please help 🙏🏽
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Mishkajenkins
(@Mishkajenkins) reported
@AskPS_UK I am getting 1,000mbps internet. My download is perfect on the PS5, between 800-960, my upload is shocking and barely hitting 10. This is an ongoing issue since the update in November I think it was, that's when all the issues started happening.
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Rose Devantier
(@devantier_rose) reported
@harrymartin20 @AskPS_UK I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Chris Brown
(@BrownChrisb1810) reported
@AskPS_UK I am trying to cancel my PSN subscription but keeps telling me an 'error occurred.' However, let's me change anything else when I log into my PSN account. Call me cynical. 🤔
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Mishkajenkins
(@Mishkajenkins) reported
@PlayStationIE @AskPS_UK I honestly dont think ye want to admit that its a PS5 issue.
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Wendell Chris Emma
(@WendellBellaAl1) reported
@23_emilym @AskPlayStation Sorry for the inconveniences, I saw your tweet now about your account , I have similar issue with yours, but I got no support from actvission not until someone reffered me to #ddhacker1 on Instagram who help me to activate mine within some minutes
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Rose Devantier
(@devantier_rose) reported
@Ashleig95663041 @AskPS_UK I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Wendell Chris Emma
(@WendellBellaAl1) reported
@gb27984 @AskPlayStation Sorry for the inconveniences, I saw your tweet now about your account , I also have issue with my account, but I got no support from actvission not until someone reffered me to #ddhacker1 on Instagram who help me to fixed mine within some minutes
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Mark Brandwood
(@CossieMark) reported
@AskPS_UK Yeah that hasn’t helped at all. My router settings are no different than they have been and my PS4 and ps3 don’t have this issue.
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Mohamed
(@TwistedRhymas) reported
@AskPlayStation I tried to pay with two cards both not working one of them I was using in store with no problem, is there some problem in your store when paying by cards?
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🕸ً
(@xokomplex) reported
@mrperfectercell @TwitchSupport @PlayStation i'm also having this problem!!!! :(
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flip_money22
(@FlipMoney22) reported
@TheRagnarok__ @PharoahD @PlayStation Just call Sony one of the choices on the main panel is charge issues over purchases
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Jack Undewood
(@junderwood30) reported
@lordy_mell @AskPS_UK @EAHelp It's a fifa point purchase problem 3rd party can't help
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Mye
(@Mye80641891) reported
@AskPS_UK bought marvel avengers for ps5 but it’s not working. Deleted and downloaded couple of times but still the same. Stuck in terms and conditions page. How do I go about asking for refund?
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Harrytechnology
(@Harrytecks) reported
@harrymartin20 @AskPS_UK If your account is hacked, disabled, banned, or locked, I can help you fix it
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SpiritMuse
(@SpiritMuse) reported
@AskPS_UK Hi, I noticed that when I delete a game from my PS5, the folder in the gallery where the captures from that game are saved suddenly becomes "untitled" instead of keeping the name and image of the game it belongs to. How can I fix this bug?
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Pax Americana Reviews | Plays | News | And More
(@PaxAmericana76) reported
@IGN They should call it "Play Pass" Play for PlayStation obviously. all names for this hypothetical new service aside, i think it's a pretty cool idea. Xbox Game Pass is a great service.
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Imran Sarwar
(@Imran_Sarwar) reported
@AskPS_UK I have a 12 month PS+ subscription on a child account can you not cancel that subscription and issue a new voucher so that I can add it to the adult account. On child account the content is restricted
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aileen cullinane
(@ailers2) reported
@PlayStationIE @AskPS_UK Yes @AskPlayStation sorted the problem for me
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Just a Femboi - Skim
(@Funky00Chunky) reported
@Mightykestrel14 @PlayStation I love FNAF and SB has so much charm. I can see the gem in the rough but God DAMN is it buried. I couldn't bring myself to complete it. I ran into 4 different soft locks I could fix and then my save became permanently soft locked and I did NOT want to redo it.
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Harry Martin
(@harrymartin20) reported
@AskPS_UK hi I think someone has hacked my account and changed the associated email. Please could you help fix?
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Wendell Chris Emma
(@WendellBellaAl1) reported
@kirstenjones105 @AskPlayStation Sorry for the inconveniences, I saw your tweet now about your account , I have similar issue with yours, but I got no support from actvission not until someone reffered me to #ddhacker1 on Instagram who help me to activate mine within some minutes
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Red
(@xRed0ctobeRx) reported
The matchmaking was going to be inherently not good. And now you are looking at ps5 and series x. How does the matchmaking span between all platforms. Is cross platform on both Xbox and PlayStation? I would like to know. I just don’t think besides SBMM there is just a fix.