Is Playstation Network (PSN) down?
No problems detected
If you are having issues, please submit a report below.
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
-
Sign in (48%)
-
Online Play (37%)
-
Glitches (6%)
-
Matchmaking (5%)
-
Game Crash (5%)
-
Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Sign in | |
| Peoria |
Online Play | |
| Charlotte |
Sign in | |
 Vienna |
Sign in | |
 Ambérieu-en-Bugey |
Sign in | |
| Atlanta |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kev 🃏
(@Kev_Ritchard) reported
@kinnetic__ @AskPlayStation I have the exact same problem bro
-
theshortbaker
(@theshortbaker) reported
@PlayStationEU Australia enters the chat...... Seriously though, as part of the European arm of PlayStation, when will ANZ see this service? @PlayStationAU #PSNow #StillWaiting
-
Willjose
(@Willjos15539889) reported
@diego__dj @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Leo
(@Leo81441493) reported
@Theilliterate1 @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Ryan Cartlidge
(@RyCartlidge) reported
@AskPlayStation since I’ve had my new PlayStation 5 I’m getting in game lag when playing Online. I’ve tried with a wired connection and still get the same problem! This never happened with my PlayStation 4! This has progressively got worse, do you have a way to fix this?
-
Leo
(@Leo81441493) reported
@percpoper @AskPlayStation Contact #smart_tools00 on IG he will get it fix for you. He fixed mine too
-
John LaPrime
(@thndrskll) reported
@AskPlayStation getting error code SU-101265-5 after a forced safe mode boot. every attempt to reset/update/reinstall system software fails. What can I do to get this to work?
-
Leo
(@Leo81441493) reported
@ConnSnipes @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Ryan Cartlidge
(@RyCartlidge) reported
@AskPlayStation Thank you for your quick response. I’ve tried the steps and tells me to contact the game publisher but as this never happened on my PS4 I don’t believe this is a Publisher issue.
-
AGENT_LOVIN
(@bodine75) reported
@AskPlayStation i have recently payed for ps now on ps5 and when i get on it it just stays on the ps now loading screen i tried everything like restarting console and even deleting psnow data and it still didn’t work can u plz tell me how to fix this situation
-
Jake
(@JakeTheSnape) reported
@AskPlayStation Hi, I rebuilt the database last night as suggested and it worked. However, the problem has returned tonight after resuming from rest mode. The stick and d-pad will not work on the xmb.
-
SacredWaifus
(@SacredWaifus) reported
Seeing how Cloud got in over Crash.... I guess Cloud would be the PlayStation representative/mascot.... Banjo for Microsoft Mario for Nintendo....
-
Dan Lambert
(@DanLambert46) reported
@StephenBurke91 @AskPS_UK No luck with it im afraid It’s been all over the place. I’ve since contacted bt as it looked like other devices were having issues. I’ve got an engineer coming out to see but now you say you’ve had problems and apparently others are having the same it makes me wonder
-
Sam
(@samconnolly2901) reported
@AskPS_UK The diagnostic says that the PSN services are working normally. I clicked the part that said "in game lag/latency" and specified the game. All this did is redirect me to the easports website. EA have said it must be an issue with the console. Do you have any other suggestions?
-
Leo
(@Leo81441493) reported
@raviolimf @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Leo
(@Leo81441493) reported
@Theilliterate1 @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Elay
(@Tactica12345) reported
@sijiadegoke @htowen97 @xMBGx He don't said its a issue I think its good that companies work one against the other to make more good games and I think most of the people buy Netflix or buy playstation cause they have their good exclusive content
-
Willjose
(@Willjos15539889) reported
@LouisArias @AskPlayStation Contact #smart_tools00 on IG he fixes all kind of fault on PlayStation he will it fix for you. He fixed mine
-
Jeff
(@JAYSteinbrink) reported
@DavyPGH So sorry you are dealing with this dude. They got my psn account, which messed up several orders, one of which I couldn't fix and let to weeks of financial complications. Hope this goes by quick. We love you, dude.
-
George
(@G30RG3_D) reported
@AskPS_UK I am currently having issues with the error code ws-116417-0 when I try to sign in, yet through a mobile hotspot it let's me sign in aswell as the app?
-
DarkShawan
(@Henrafel) reported
@_Young_Anarchy_ @lwn_gianluca @shinobi602 Problem is most of that list (if not all) came out in late 2001 when the PS2 originally came out in March 2000. March 2000-March 2001 was mega dry on PS2. I believe PS5's first year can be the best out of any Playstation console
-
migs
(@Mim9830) reported
@Jmlluna23b @sjfostersound @PlayStation When it comes to BR i prefer to take gameplay over graphics or skins into consideration. I really hate fortnites building system and warzone is ok but camping and sniping are kind of an issue for me. Matches are quicker and shorter and its fun with the character abilities in apex
-
John Doe
(@BrokenArtist23) reported
@AskPS_UK maybe you can help me. I contacted @AskPlayStation and all they've done is is **** me around. I purchased a game, 2K21 and it keeps freezing my PlayStation 4 until it shuts off. It's not a hardware issue like overheating, or lack of updates. The game just isn't working.
-
🌹🌿 Vin 🌿🌹
(@vinyrii) reported
@polymune_art @FUNimation I'm glad I'm not the only ne who struggles - I really wish they would fix it it really turns me away from subscribing with them because I use my playstation for all my streaming 😭
-
Luna 🌔 Ryuji is best boi
(@shuryuake) reported
@NumberWaluigi @EmoStuntTwink it should still be the same! you just need to chat in with playstation customer service and let them know you’re looking to get the P5R dynamic themes
-
Moonz | PS5 Info
(@MoonzUGN) reported
Please fix this issue @AskPS_UK @PlayStationUK @PlayStation
-
Bikram Agarwal
(@vicky_buddie) reported
@PlayStation Please fix the PC app to begin with. It has some or the other issue Every Single Day. Today it is not launching any games at all, and is stuck with "preparing your game" after I click "start" on any game.
-
Muphum
(@Muphum) reported
The year is 2086. Internet issues are no more. Any data transfer is instant, regardless of distance. Even wireless connections move faster than the speed of light. The internet can now even connect distant galaxies with next-to-no latency. The PSN still downloads at 3 MB/s.
-
That Hi-Fi Guy
(@thathifiguy) reported
@AskPlayStation Thanks, the issue is I have Control + Season Pass, not technically the “Ultimate Edition” (which ends up being the same thing), apparently only the ultimate edition is upgradeable though.
-
John Doe
(@BrokenArtist23) reported
@NBA2K I've been having problems with my 2K21 on my PlayStation 4. It freezes every time I play for more than five minutes. It's not the console issue as I made sure to check. Not overheating or lack of updates. Please help!