Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (7%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Online Play | |
 Milan |
Online Play | |
 Hamburg |
Sign in | |
| Summersville |
Sign in | |
 São Paulo |
Online Play | |
| Kansas City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Futmas Acuna🐐
(@Mwvanela19) reported
@EAHelp Thanks for response. Already preordered✅ it had some problem with my psn account.
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Ryan Oviatt
(@RyanOviatt6) reported
@TheKing_10100 @AskPlayStation @Utopiantechh is really responsible and completely reliable, i never knew about him until few weeks back because my bro couldn’t stop talking about him, he’s the only person here that can get you exactly what you want without any sort of trouble
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FUTUREACCCHAMPS
(@BuschGlock) reported
@AskPlayStation Mine is broke and I can’t get in contact with customer service
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JorundShadefur
(@JorundShadefur) reported
@Abwadda @325_Hawks @DreamcastGuy So when is PC Master Race going to get PlayStation Exclusives? Horizon: Zero Dawn, Death Stranding, and Days Gone isn't enough. And don't suggest emulators because they barely work. Tried PSX for Mega Man Legends and it didn't work properly. Easy fix, turn on PS2 and play. ;)
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Syntheticka
(@NotSyntheticka) reported
@StephenTaylorB1 @dankerstankerr @AskPlayStation No callback offered, they say they have a high call volume and DISCONNECT YOU.
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jennyie
(@cxhif) reported
@NickKraftDeluxe @PlayStation Go inbox DIRECT_CYBER On Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Jude
(@Jude94296728) reported
@TheKing_10100 @AskPlayStation My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_fix_01 on Instagram he successfully retrieved my account today, he’s legit and reliable.
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Michael Aaron
(@yisa_michael) reported
@SuspectHef @AskPlayStation Had same issue #smart_tools04 on instagram fixed it for me contact him I’m sure he’ll help
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FUTUREACCCHAMPS
(@BuschGlock) reported
@MikeFiveOh @AskPlayStation Reset doesn’t fix mine
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Jude
(@Jude94296728) reported
@RudySan35557655 @AskPlayStation My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_fix_01 on Instagram he successfully retrieved my account today, he’s legit and reliable.
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netsburneraccount
(@netsburner369) reported
@AskPlayStation my dualsense is not working properly. while playing metro exodus it started making a rattling noise and now does it for every game
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Michael Aaron
(@yisa_michael) reported
@NestorJurado2 @AskPlayStation Had same issue and a friend of mine referred me to #smart_tools04 on instagram and he got it fixed for me contact him I’m sure he’ll help
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Justin J. Grace 🤓
(@jusjosgra) reported
@AskPS_UK I own a copy of Overwatch on PS4 but it does not appear to have transferred to my PS5 -- the store expects me to pay again. Is this an error? How do I resolve it?
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Billy Chappell
(@BillyChappell28) reported
@AskPlayStation ps5 stopped working, did self-service--told me to contact support. Chat told me to call in. IVR said tech support isn't taking calls at this time. Starting to wish I bought an Xbox
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Michael Aaron
(@yisa_michael) reported
@NotSyntheticka @AskPlayStation Had same issue but a colleague of mine referred me to #smart_tools04 on instagram and he got it fixed for me
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mark
(@mark22157) reported
@jayden_c_ @AskPS_UK Dm @movicyber ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Michael Aaron
(@yisa_michael) reported
@LucasSu49160619 @AskPlayStation Had same issue #smart_tools04 on instagram fixed it for me contact him I’m sure he’ll help
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Nestor Jurado
(@NestorJurado2) reported
@AskPlayStation launch another system update for fix errors in version 8.52 system update i can't anything.
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Akhil Kapur
(@AkhilKapur85) reported
@AskPS_UK is there any way to get hold of support! All your links go to broken urls and there’s no phone numbers.
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LazyKotlon
(@UsernameKinda) reported
@EarthWillBeRed @PulverizerMark @PlayStation Yeah ive got mine back in March from Wal-Mart and ive yet to have any issue
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Michael Aaron
(@yisa_michael) reported
@redknite @AskPlayStation Had same issue and a friend of mine referred me to #smart_tools04 on instagram and he got it fixed for me contact him I’m sure he’ll help
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Michael Aaron
(@yisa_michael) reported
@sebastian18670 @AskPlayStation Had same issue #smart_tools04 on instagram fixed it for me contact him I’m sure he’ll help
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Syntheticka
(@NotSyntheticka) reported
@AskPlayStation I hae already done this. THREE TIMES. My new Dualsense I just started using, has an issue with the right analog stick getting stuck/dragging when rotating, impacting gameplay.
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Billy Chappell
(@BillyChappell28) reported
@AskPlayStation I'm a manager at a customer-contact BPO. Never had a client turn off the IVR due to call volume. If I'm willing to wait, why can't I wait? Or create a ticket through self-service? Customers should be able to proactively solve their issues at any time.
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Phoenix Emilia
(@fndtherghtwords) reported
I waited over an hour for @PlayStation customer support to call me back and then when they did, the system glitched and hung up on me.. PlayStation has to have some of the worst customer service.
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Jamie🖤
(@DaBigShmoke) reported
@WelshJordy I am lagging and I use it only for my PlayStation
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Michael Aaron
(@yisa_michael) reported
@BillyChappell28 @AskPlayStation Had same issue #smart_tools04 on instagram fixed it for me contact him I’m sure he’ll help
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silentBruce
(@silentBruce_) reported
@kidsmoove @NinjaTheory Eh , it'll be worth it . Xbox is way better at customer service but Playstation makes way way way better games.
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Jason
(@Jason46002837) reported
@AskPlayStation My controller has drift issues and im unable to send it in for repair as I don't have proof of purchase because I bought it with console and no longer have receipt what is the suggestion
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Ben Gibbard and the Lizard Wizard
(@Ian_Awesome) reported
Super ******* disappointed, @PlayStation. Thought you were a better company, thought your customer service was better. But instead you just take money and **** people over. Cool. Thanks.