Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 01/11/2026 13:15

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (34%)

    Online Play (34%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (5%)

    Matchmaking (5%)

  5. Game Crash (4%)

    Game Crash (4%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Game Crash
GermanyAachen Online Play
United KingdomCroydon Sign in
CanadaQuébec Online Play
United KingdomBelfast Online Play
United StatesNashville Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealAgent37 El ****** (@TheRealAgent37) reported

    @AskPlayStation Getting no help via your website resolving an issue with my PS5. Having an issue with my GPU it seems. Nothing on screen but broken and distorted colors and lines. Happens with multiple HDMI cables and on no other inputs so problem is definitely console-side

  • WisniewCj CJ WIsniew (@WisniewCj) reported

    @AskPlayStation my account got suspended because I was defending myself... was this a glitch ?

  • Da_Esmeril_313 Emery Bascomb (@Da_Esmeril_313) reported

    @AskPlayStation I just bought MLB The show digitally on my PS5 and its not letting my internet connect to the server to game online. I have no problem with all my other games playing on line but MLB keep saying I lost connection. Can someone help please and thanks

  • Shiven_ram Shiven Ram (@Shiven_ram) reported

    @AskPlayStation Hi, It seems someone has gained access to my PSN account and changed the sign in id. How can i retrieve my account? Anyway i can have my purchases restored?

  • CharlieMoss02 Charlie🌻💕 (@CharlieMoss02) reported

    I think its finally worked but has anyone been having issues with connection in playstation? I'm on ps4 and so is my brother and we've both been getting kicked off the wifi only on our playstation, not laptops or phones or anything else in the house #playstation #sp4

  • AnubisDude Anubis (@AnubisDude) reported

    @AskPS_UK need help every time i try adding my paypal to my account it pops up with "An error occurred while adding your PayPal account" ive tried it on ps4 phone and pc and on all its the same pls get back to me as soon as possible i want to try and buy cold war before the offer

  • ELCHAPO1558 EL CHAPO (@ELCHAPO1558) reported

    @Da_Esmeril_313 @AskPlayStation Am really sorry that happened to you but I suggest you contact #jaytech.792 on Instagram for help or on WhatsApp +14087039131 he also helped me when I have a problem with mine

  • AnubisDude Anubis (@AnubisDude) reported

    @AskPS_UK @Cuzzy_02 need help every time i try adding my paypal to my account it pops up with "An error occurred while adding your PayPal account" ive tried it on ps4 phone and pc and on all its the same pls get back to me as soon as possible i want to try and buy cold war before the offer runs out

  • Rihanavy20 HI 💀😍 (@Rihanavy20) reported

    @ConcernedApe playstation multiplayer is broken 😭💔 i have tried everything

  • Cheffkath Roben kathryn (@Cheffkath) reported

    @WisniewCj @PlayStation Instead of you tweeting here and waiting for respond... try to message @nick_solutions they can fix any disabled/hacked/blocked/locked/suspended accounts within 30min.

  • jennife85677024 jennifer smith (@jennife85677024) reported

    @WisniewCj @PlayStation Was having same issue got my account with the help of @ cyber_expact on Instagram this guys are good and reliable I think you should try and contact them

  • Logan36980441 Logan (@Logan36980441) reported

    @playrustconsole my game crashes everytime I try to join a server, is there anyway to fix this, like is there something wrong with my PlayStation or the servers

  • CANIPLEASEWINN1 CAN I PLEASE WIN NE GIVEAWAY (@CANIPLEASEWINN1) reported

    @PlayStation ive had my ps4 for about 5 months now and it was updating fortnite and it shut off and wont even turn back on ive bought 4 new power cords and no one in my city can fix it can you guys help or no?

  • TheRealAgent37 El ****** (@TheRealAgent37) reported

    @AskPlayStation Yes. I found those troubleshooting steps last night and followed them. I even completely unplugged the console overnight just to see if it just needed a break. Still having the issue after almost 24 hours of being off and unplugged.

  • tonywmchan Tonywmchan (@tonywmchan) reported

    @playrustconsole What about PlayStation crashes Everytime fix this God dam game 😠

  • CharlieMoss02 Charlie🌻💕 (@CharlieMoss02) reported

    Is there issues with #Destiny2 right now? Specifically connection or like games freezing randomly I can't figure out if this is my playstation or the game because I don't play any other online games its saying theres no connection and kicking me out sometimes when I'm connected?

  • Tyger96434323 Tyger (@Tyger96434323) reported

    @AskPlayStation Pretty disappointed with the way you treat your customers who pay your overpriced prices. Paid for ps plus just to download saved data from the cloud and I receive an error every time i attempt to do so. The support chat bot is useless he just points to the faqs and the phone is2

  • WisniewCj CJ WIsniew (@WisniewCj) reported

    @Nikaleyy @PlayStation It’s not a hacked account, it says they suspended my account for violating the terms of service, but all I did was defend myself. I can literally prove it because I have the screen shots of the chat. It’s just the ****** company bans for no reason at all

  • KrisBurgoyne123 skrrt (@KrisBurgoyne123) reported

    @playrustconsole U gonna fix the PlayStation crashing issue or jus gonna ignore it hmmmm

  • WisniewCj CJ WIsniew (@WisniewCj) reported

    @PlayStation Can you please help me, my account got banned for no reason. Maybe a glitch or something ? Please help

  • AlvetJ Apex OverJack Arbiter (@AlvetJ) reported

    @insomniacgames @SuckerPunchProd @PlayStation We seriously need to fix the Dimensionator before protagonists from other games get hurt.

  • Marzi_Arts Marzi ‘Comms Open’ (@Marzi_Arts) reported

    @MasterWuggles I got mine during launch week the PlayStation direct buy site. It was the only one that didn’t crash immediately from the rush whenever new stock was available

  • DJBLAZEORLANDO 🇯🇲BLAZEORLANDO🇧🇧 (@DJBLAZEORLANDO) reported

    PlayStation servers down, wack.

  • CharlesMac_G AudibleJam509 (@CharlesMac_G) reported

    @KujiGhost @NISAinEurope This is what I’m wondering as well. How come PlayStation gets trophies for this DLC but not Xbox? Also, the frame rate issues remain on Xbox one S....and where is the rest of the ships?

  • angelaroux13 angela roux (@angelaroux13) reported

    @Lee94Owen @AskPS_UK Same issues but Derek_cr4ck on Instagram fixed mine he is legit

  • ShihabRomie Shihab Romie (@ShihabRomie) reported

    @officialpes @PlayStation Please fix the gameplay.

  • guybrush999 Brian V (@guybrush999) reported

    @elliotduby He is a good pick, though most likely the biggest obstacle to getting him into smash is Activision. I remember reading that PlayStation all stars battle royale wanted crash in that game, but Activision was demanding too much money.

  • CharlieMoss02 Charlie🌻💕 (@CharlieMoss02) reported

    I think its finally worked but has anyone been having issues with connection in playstation? I'm on ps4 and so is my brother and we've both been getting kicked off the wifi only on our playstation, not laptops or phones or anything else in the house #playstation #ps4

  • TADO4REAL Jose AKA Tado🗽 (@TADO4REAL) reported

    @PlayStation your @hbomax app is absolutely terrible. Specifically on the PS5. It’s in desperate need of an update. I can’t watch any content without it crashing. Please fix.

  • JimboSpeako Jimbo Baggins (@JimboSpeako) reported

    @AskPlayStation Thank you for the link. Tried all of those but no luck. Why is there no solution to the error code NP-31866-4? I’m not the only person having this problem.