Playstation Network (PSN)

Is Playstation Network (PSN) down?

No problems detected

If you are having issues, please submit a report below.

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 01/15/2026 01:05

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Online Play (31%)

    Online Play (31%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (6%)

    Matchmaking (6%)

  5. Game Crash (4%)

    Game Crash (4%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Game Crash
United KingdomNorwich Sign in
FranceMontpellier Sign in
United KingdomBirmingham Game Crash
GermanyAachen Online Play
United KingdomCroydon Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • xXxLitHxXx xXxLitHxXx (@xXxLitHxXx) reported

    @AskPlayStation I have problem

  • Kebabszn IG @MusicWally 🇷🇴🇵🇸 (@Kebabszn) reported

    First three games of FUT champs all disconnect but the last one at 4-4 in the 81 minute and I get a loss??? HAVENT GOTTEN A FULL GAME YET ARE YALL SERIOUS??? @EASPORTSFIFA @PlayStation I AM SICK OF THIS LET ME LOSE A GAME FAIRLY.

  • assassinjhk Dr. Harrison Kurunathan (@assassinjhk) reported

    @PlayStation Having a problem with download ws 43691 e can you please help... No one is responding

  • Raccoon21ACR Raccoon21 (@Raccoon21ACR) reported

    @CrashBandicoot @PlayStation Digital upgrade not working (in the UK) 😭😭😭

  • NDaxter Nate D Daxter (@NDaxter) reported

    @AskPS_UK Hey guys why can’t I upgrade to ps5 for Crash bandicoot 4: it’s about time I have the PS4 version am just getting a tracker error message? Any fix for that?

  • waqar_mir2020 Waqar Mir (@waqar_mir2020) reported

    @AskPlayStation My square button and touchpad on the PS5 controller have been sticking or not functioning correctly. Is there any solution to fix it or what can I do about it?

  • assassinjhk Dr. Harrison Kurunathan (@assassinjhk) reported

    @AskPlayStation @PlayStationUK @PlayStationEU please respond, bought a game jump force ultimate, I was charged but I couldn't download to my console error ws 43691 3 someone please respond

  • Darthen3 Darthen (@Darthen3) reported

    @AskPlayStation @YeagerEren2000 Me too, I have the digital version of Crash Bandicoot 4 but I can't download the upgrade for the PS5 version ...

  • tygaa24 Tygaa (@tygaa24) reported

    Idk if it’s a @Treyarch thing or @PlayStation or whatever but can y’all please fix the frame rate on Moscow on the last hill by the bus PLEASE!!!!! @charlieINTEL did y’all know anything about like

  • ComradeGenie Comrade Genie (@ComradeGenie) reported

    @AskPlayStation I have the digital version of Crash Bandicoot 4 and at the moment there is no option on the store to upgrade it to the PS5 version. So many people are having this issue will this ever be addressed?

  • Darthen3 Darthen (@Darthen3) reported

    @AskPlayStation I have the digital version of Crash Bandicoot 4 but I can't download the upgrade for the PS5 version ...

  • pascalgrimandi The Laughing Gooner (@pascalgrimandi) reported

    @AskPS_UK hi, Ia having issues accessing sky from my ps5. I get an error message saying can t contact sky try again? I've been trying for hours and worked fine yesterday?

  • BrosSwishy Swishy (@BrosSwishy) reported

    @MilkBox69 @CrashBandicoot @PlayStation Nope. I’m pretty sure he’s gonna be a fighter. I mean we did just get a new crash game think about it.

  • MsVarsityQueen Varsity Queen (@MsVarsityQueen) reported

    c’mon twitch 😤. i’m trying to stream and i’m getting errors on both twitch and playstation

  • yoshi151 Josh L. (@yoshi151) reported

    @AskPlayStation The controller has a bunch of wear and tear on it from gaming. And I've tried everything with it. I believe it's just time for a new one because of the wear and tear on it and it not working correctly like it should

  • GaryEglinton Gary Kenneth Thomas Eglinton (@GaryEglinton) reported

    @CrashBandicoot @PlayStation I wish I could buy the PS5 disk version of Crash bandicoot 4 game. Honestly thought it would have been coming out but doesn’t look like it. Disappointing!😢🥸

  • Darthen3 Darthen (@Darthen3) reported

    @AskPlayStation I have the digital version of Crash Bandicoot 4 but I can't download the upgrade for the PS5 version ...

  • YeagerEren2000 FREEDOM (@YeagerEren2000) reported

    @AskPlayStation can't upgrade my Crash 4 it's about time disc to PS5 version. I already went to the store and selected the upgrade option and it says that I own it but there was no download and the version it's displaying is still PS4. There is no option to change game version.

  • SiaoLWoodz S.B (@SiaoLWoodz) reported

    @cores3dog @PlayStation I think they probably will, there’s a glitch to get it working but you can’t have any pop ups. I remember PS4 didn’t have a browser and a couple apps early on because of hacking reasons and I know that’s why they’ve not released the internet on this too. But ima need it soon

  • FrankCastle2001 Ꮆㄩㄥ卂Ꮆ 千尺ㄖᎶ (@FrankCastle2001) reported

    @FoxHeartProd @AskPS_UK I swear people are stupid I got it no problem

  • ahribellah arabella (@ahribellah) reported

    One of the problems is that the distribution I've obtained seems to have PlayStation Express, but not N64 Express or Saturn Express.

  • TyGoCraazyy Tyyy (@TyGoCraazyy) reported

    @AskPlayStation Having network issues with ps5 it keeps disconnecting and i gotta restart system for it to connect back

  • RMiko78 Miko (@RMiko78) reported

    @AskPlayStation I am testing my connection everything seems fine but it gives me qnd error by “NAT Type”

  • JohnK01593821 John K (@JohnK01593821) reported

    @AskPlayStation how do I download the ps5 version of crash bandicoot 4 ? Why isn't it obvious/simple to download these things ? Come on Sony it can't be that hard to make it easy for people.

  • Apnomis Simon Appleton (@Apnomis) reported

    @jr_berts @PlayStation Exact same issue any fix yet @AskPS_UK 🤔

  • khyrat91 Khyrat (@khyrat91) reported

    @GaymerEllie1997 @CrashBandicoot Well...same Problem in the german psn store.... Uninstalling doesn´t fix it... theres no way to download or install the ps5 Version at the moment...

  • jonico20 Après le Vaccin (@jonico20) reported

    @CrashBandicoot @PlayStation I prefered Astro to Crash 4.

  • JoseWolf_P JoseWolf (@JoseWolf_P) reported

    @AskPlayStation As many other users have reported, I'm not able to download the PS5 upgrade for Crash Bandicoot 4. I have the digital version and have tried to get the upgrade in PS5, PS App and website. Could you provide me more information on how to fix this here or via DM?

  • ICLuis93 Luis Miguel (@ICLuis93) reported

    @AskPlayStation @YeagerEren2000 I'm also having the same problem

  • LandonDoyle_ Landon Doyle (@LandonDoyle_) reported

    @sylvester_avei @Xbox Hey don't group all playstation players together, the problem is those who think console wars still exist on both sides. Go to any ps tweet and you'll see xbox kids, pretty sad they waste their time rather than playing on their precious platforms