Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

Playstation Network (PSN) signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (43%)
• Online Play (36%)
• Glitches (16%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Carcassonne	Online Play	1 day ago
Comuna 1	Online Play	4 days ago
Comuna 1	Sign in	4 days ago
Comuna 1	Online Play	5 days ago
Comuna 1	Online Play	6 days ago
Buenos Aires	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eezy (@eezy_jesus) reported 14 minutes ago

  @helldivers2 new update provided hella crashes on PSN. I would greatly appreciate it if you all could look into it and fix. Thank you

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 14 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  chu bhai (@em4mario) reported 15 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  Tincho (@IsTincho) reported 18 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  li zekun (@li_zekun89811) reported 18 minutes ago

  @ShiftUpWorld Can you fix the bug of PSN binding ? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +"

• 
  LightShadowOnyx (@LightShadowOnyx) reported 24 minutes ago

  @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

• 
  Jeff Blade (@JeffBlade5) reported 26 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  go packs.. (@xLUHG333) reported 26 minutes ago

  @JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service

• 
  Reaper (@RxaperIV) reported 30 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  rex (@itzrexko) reported 30 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  John Doe (@JohnDoe1432859) reported 32 minutes ago

  @Toadsanime Someone do similar but with PlayStation and solve their silly DLC on disc needing a seperate build, therefore cost, etc, problem. Absolutely embarrassing lmao. If they had a system to install the game, update, and DLC all from disc like the PSN Store I think I'd faint.

• 
  Greek-God (@GreekGod88PSN) reported 33 minutes ago

  @OyasumiBastet @xMBGx I have over 50 PS5 games already Sounds like a you problem tbh. My psn wishlist has 30 titles in it..

• 
  Choi (@RChoi85) reported 35 minutes ago

  @FortniteStatus What is the status on this issue!? Workaround on this since new season dropped on playstation is using PSN… 10 days into this.. not lean at all 😤

• 
  FireFoxKaz (@KazHeatCulture) reported 37 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  Eternity In An Hour (@TheLeftover7) reported 37 minutes ago

  @Hantao @playwildforest @Psycheout86 Closed chain game man. If Sony brings a game that is broken to psn, you get a refund If Sky Mavis got us, partnered with, was published on their socials a lot, let in in their own closed chain, tons of ****** "devs" are you telling me they don't have any responsability?

• 
  Michael Miller (@MichaelMil45028) reported 38 minutes ago

  @PlayStation I'm having trouble you yes can you fix my games make it stop crashing because I'm having issues yo guys

• 
  Ed (@edzxhub) reported 38 minutes ago

  @JaeGamez If it requires a PSN login, I'd say yes still on a technical basis.

• 
  Manoj Mathews (@ManojVMathews) reported 42 minutes ago

  @GamewithDave Not for me. Dissed it the very day it was taken down from PSN. Can't rally behind devs releasing broken ports for consoles on launch.

• 
  Austin Heller (@AHeller56) reported 43 minutes ago

  @AskPlayStation why has my PSN been unable to connect/sign in for the past two days?

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 46 minutes ago

  That's not debunked. "Even their data shows that's not possible. Forza Horizon 5 on PSN has a similar number of reviews as Sea of Thieves on PSN, yet they have FH5 PS5 sales at more than double." Which is the issue, reviews are not even a good reference point. Larixx needs to be more specific on what they're using to determine these sales numbers.

• 
  Dan Coopey (@DanCoopey1980) reported 48 minutes ago

  @LegacyKillaHD There's also the weird problem were a game can top the steam (and PSN irrc) pre-order/sales charts, have half decent player counts (seriously, 60k on steam is pretty good) and still end up a flop? Industry is weird asf right now

• 
  Lukeswankwalker (@lukeswankw94414) reported 49 minutes ago

  @StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error

• 
  Ian #JubileeforRivalsANDTōkon (@SlimJimGames) reported 50 minutes ago

  @PlayStation Hey can you make it so I can upgrade my firmware wirelessly? I have a useless used Dualsense I bought with a broken USB port

• 
  Visiting Hands? (@StanReinhardt) reported 54 minutes ago

  @Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.

• 
  eepykoala 🇵🇸🇺🇦 (@gotanyfoodhuh) reported 55 minutes ago

  @raginghawk92 @Exuldur @NextGenPlayer The recent PSN outage actually prevented people from playing locally downloaded games as the game couldn’t authenticate the license. It isn’t the norm to have all your games downloaded at once as large SSDs are extremely expensive. My comment still stands.

• 
  Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported 60 minutes ago

  @PlayStation Fix stickdrift

• 
  KANAN❄️ (@Kanan4real) reported 1 hour ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 1 hour ago

  @xXEvilnatXx I’d have to reinstall it again and record it but can do that. all l had was webman mod since l’m not sure how much mods you can get away with using while on PSN. It crashes after pressing sign in pretty much instantaneously.

• 
  Paul Sweeney (@_paul_sweeney_) reported 1 hour ago

  @UbisoftSupport I couldn't even let me do that for the game for Siege, but it's sorted out now. I just deleted it and reinstalled it. It might have been an issue related to PS Plus since there was a lock symbol next to the PSN logo near the game.

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 1 hour ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.