Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (45%)
• Online Play (36%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Avensan	Online Play	2 days ago
La Chapelle-sur-Erdre	Glitches	2 days ago
Flétrange	Glitches	2 days ago
Molina de Segura	Glitches	2 days ago
Molina de Segura	Sign in	3 days ago
Stanmore	Game Crash	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chu bhai (@em4mario) reported 9 minutes ago

  haven’t seen some guys since 2011 but them de login to psn once in a while so I know they’re ok.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Dawn G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GuineaPigMummy) reported 10 minutes ago from Stittenham, Scotland

  @AskPS_UK do you want to tell me why i have waited to speak to a agent for 3 hours and still didn't get to speak with a agent,your customer service is absolutely disgusting,your a absolute disgrace

• 
  Lucky Reloaded (@Lucky_Rockz_) reported 11 minutes ago

  @TheIceMan_73 @Genki_JPN Require PSN then not offer the service on that hardware in turn locked out of the game on Xbox console.

• 
  Dubb (@ChrisDubb23) reported 12 minutes ago

  @playtlgame Will this image fix the psn coop dungeons for us? @playtlgame 6 weeks and counting. We can have pvp wb, arch, nebula, events and now castle seige but you can't fix coop dungeons for interserver server..

• 
  CaptainSand (@CaptainSand20) reported 16 minutes ago

  @AskPlayStation I don't know if the PS4 is still being patched or not but mine is stuck on the blue marble screen with no accounts there. When I hit the home button it freezes it, fades to black, then opens the report a problem screen. I've alr made some reports but here's another.

• 
  Cresscake (@cresscake) reported 19 minutes ago

  @Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.

• 
  go packs.. (@xLUHG333) reported 19 minutes ago

  @JamiesAct @AltShiftKill The servers belongs to steam, the distribution to the consumer belongs to steam. That's literally the job of a platform holder. What sony was doing with PSN in those countries was illegal. Sony had to get rid of the requirement first or expand their network service

• 
  Geoffrey Munene Muchoki 𝕏 (@munene_muchoki) reported 21 minutes ago

  @PlayStation Fix stickdrift

• 
  Kuro_snow (@Kuro_snow) reported 22 minutes ago

  dear @StellarBlade team, i wanted to ask, if i bought the DLC on US PSN but i own the Japanese Import copy (it was a gift from a friend in japan) Can i play the DLC without issue or do i need to purchase the DLC again but on Japan psn?

• 
  Powerboss (@Powerboss1983) reported 22 minutes ago

  @ODT414 @Gilgame48416687 steam and PC store is the only exception to this look to the helldivers 2 debacle where once the PSN login was put in after 3 months it was locked out of all those countries. but no unless there's a deal in place once published sony has no say anymore. look at death stranding 1

• 
  #BLM ✊🏿/#BritneyFreed/XRP (@WVUGuy29) reported 30 minutes ago

  @EpicGames Hey so I'm having an issue with linking my new PSN account to my account with you. Every time I go to link the new one the old one links automatically. Is there a fix or a workaround to this?

• 
  rina |🍎🍏夏以June ᯓ ✈︎ (@strawber_rie) reported 30 minutes ago

  Oh I need to fix my linked psn to the game so I can play properly

• 
  fei (@feiplane) reported 33 minutes ago

  @master_s9 @Kameleonre_ after some trials and errors, cusa11977 finally working on my ps5 now, but lost the ability to transfer out/in savedata from settings(forgot to backup my psn activated data), luckily still on bd-jb exploitable fw, or else... make sure u backup system b4 using this restore method

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 33 minutes ago

  @xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.

• 
  HighKey (@HighKeyApe) reported 35 minutes ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  J’s Gaming World (@just_games1984) reported 35 minutes ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  Cody Whitaker (@bwcody12) reported 36 minutes ago

  @PlayRematch your game is so broken and buggy I would have thought Bethesda made it. Great job! PSN wouldn’t even let me refund it. So $30 was wasted on one of the worst games I have ever played. Throwing my PS5 in the trash just to put your game where it belongs

• 
  rex (@itzrexko) reported 37 minutes ago

  @playrustconsole Crazy how they dropping stuff but yet can’t even get psn issue fixed but on Xbox been working fine right

• 
  ShinoRyu (@ShinoRyu00) reported 40 minutes ago

  @FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded

• 
  Abyss (@PathofRuin) reported 42 minutes ago

  @octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.

• 
  FireFoxKaz (@KazHeatCulture) reported 42 minutes ago

  So for years like ever since PSN came out Sony just told gamers in 3rd world countries to sign up using the closest country available, so that Sony wouldn’t have to pay import taxes and force them on customers. No this worked for years until they ported games to pc. When HlD2 came out, it had a sign in option. Pc gamers started complaining about having to make a PlayStation account, and one of their reasonings is that they were in 3rd world countries. So Sony legally had to block all of those countries until they got a framework setup, which is what I thinks happening now.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 46 minutes ago

  @Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Glorious Kev (@GloriousKev) reported 49 minutes ago

  @YoSahop They region locked a bunch of places from being able to buy PlayStation ports of games on PC because PSN isn't available in those regions. PC gamers had beef with it because it's not our problem that Sony chose not to put PSN in those places.

• 
  Eternal Lili (@_EternalLili_) reported 51 minutes ago

  Is anyone else having wierd problems with thier psn app? 😟

• 
  Write name here (@ZestiriaFallen) reported 55 minutes ago

  @Playstation We all know you're about to increase your overpriced Playstation plus service and your games to $80 can you try to do the bare minimum for your playerbase here?

• 
  ColinS (@cstewartsmiley) reported 55 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  Jeff Blade (@JeffBlade5) reported 56 minutes ago

  @_AlAzif @z_mazinga7238 The real problem with the lua exploit is that it's almost impossible to find a lua disk... only developers can find it because the majority of pirates don't have a psn account.

• 
  Apple Cherry Wood Smoked Ribs (@Abyss_6912) reported 60 minutes ago

  @BabyEagle97 @JayDubcity16 Hd2 is quite literally hard carried by pc as of today. However Sony did not care once about hd2 until 2month in where they forced the mandatory psn. During the height of the server overpopulation issue. No one attributes hd2 success with Sony.

• 
  El Elonista (@Madsd3n) reported 1 hour ago

  @PlayStation I have to disconnect the ps5 every time i want to use it on my pc (pretty frecuently)

• 
  supertheshadow (@supertheshadow) reported 1 hour ago

  I can’t close my Sony/psn account because I i can’t contract to sony/playstarion service, damn it