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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (64%)
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Online Play (23%)
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Glitches (8%)
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Matchmaking (3%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 McKinney |
Sign in | |
| Raleigh |
Glitches | |
| Columbus |
Sign in | |
| Burleson |
Online Play | |
 Acerra |
Sign in | |
| Taranto |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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joe dep
(@joedep3) reported
@AskPlayStation We can login. We were getting codes sent to us when we were not trying to login.
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drawp aka wilford wiggins
(@drawp) reported
Scott Pilgrim is bugged. In-game doors potentially lock you in and online players are having trouble playing together @PlayStation: Please adjust your refund policy to be more like Steam. Game should've never been approved in this state. Protect us a little, please. Thanks,
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Eddie
(@the_ed_boy) reported
@PlayStation I keep getting errors while playing online
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=/\= Kayla LaFrance
(@On2Mars_Kayla) reported
@PredsNHL Yeah i wish... the @NHL has NO problem taking my money but wont bother letting me log in and watch a game.... playstation. ipad, iphone, web... NOTHING will let me watch... endless log inloops or No Media, or Error... yep... fan tastic!
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Sam.
(@WaterSourceVG) reported
@AskPlayStation when I try to purchase warzone which is FREE on the store,it keeps saying “this purchase cannot be purchased at this time with error code “WS-43691-3”. Help :)))))
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SpyderSpit 🕷️
(@SpiderrSpit) reported
@ATVIAssist Hello! I went to unlink my activision account from my playstation. It says it's ineligible due to 12 months. How can I unlink it? It was linked in error
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Cohen Moore
(@CohenMoore1) reported
I got an email about sign in alert from the Netherlands and then another email saying that my sign-in ID changed. So now I can’t sign into my PlayStation what do I do @AskPlayStation
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Bennett Chad Watson
(@BennettChadWat1) reported
@AskPlayStation im having a problem with my pulse 3d headphones when I plug them into charge the light flashes orange once then beeps and stops charging. My 🎧 receive no change.
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Salvatore Latona
(@OldCorpseHunter) reported
@jo_vitor77 @FallGuysGame @gamejolt No? I play on PlayStation and have no issue whatsoever finding a match. Full match, too. Every. Time.
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Farore
(@Farore5) reported
@ugobananas I’ve never played a single game from Naughty Dog. Not even Crash. I’ve owned every PlayStation too. 😬
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Flipendo64
(@Flipendo64) reported
@PSNBTips I think maybe then if PSN is having problems you can't play digital games offline. Game sharing is a bit of a loophole I think so I might be wrong but it seems like you're out of luck.
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Deepanshu
(@Deepanshu081289) reported
@AskPlayStation “An unidentified error has occurred. Try again in a few moments”
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Flipendo64
(@Flipendo64) reported
@PSNBTips Is your console set as primary? I vaguely remember not being able to play digital games when PSN was having issues because my PS4 wasn't set as my primary console, after I changed the setting I haven't had any issues since.
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Justin Guh
(@ps4savewizar) reported
@AskPlayStation @saq_ali_ I have the same problems
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وليد العنزي
(@8qMks) reported
@AskPlayStation There is a person who stole my account, and I am Saudi, and my account is American, and I have all his information. The one who stole my account is asking me for money to import it and I cannot contact US support because I am Saudi. Please solve my problem and .
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Johnny
(@_Johnny999) reported
@AskPlayStation I just tried manually system software updating the PS4 and did everything right then when it got done downloading it said error
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Love, peace, prosperity
(@Manolo1529) reported
@PlayStation has theee worst customer service. An error on their end robbed me of a 10 dollar PS Plus membership. Customer service told me it was an error and to input the card again, but I threw it away after activating. Told me I was out of luck for their error. Terrrible!
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Johnny
(@_Johnny999) reported
@AskPlayStation I don’t know the error code it’s popping up anymore it just keeps going in a loop
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Obsolete Model
(@ObsoleteModel) reported
@PlayStation PS4 online doesn't seem to work. I have never gotten a 4 player game and I get a "ryan" error most of the time.
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Josh
(@JoshJFN99) reported
@PlayStationUK @PlayStation @Sony this is TERRIBLE customer service, like I stated in those dms, both my mates have access to all 4 dlcs with the ps+ collection version of BF1 but I don't, and its a common issue which needs to be sorted out or atleast let us know the issue
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Parallex_Fade
(@FadeParallex) reported
@AskPlayStation Ok, so my PlayStation 4 will not load any of my games, at first it was saying error code CE-34224-5 is happening. I did everything you guys recommended me to do. I initialized, safe mode, check for update, check system etc... I’ve done everything. Plz help asap.
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joanne smith
(@quest88582846) reported
@sajjit_soti @AskPlayStation This was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @smart___hack_002
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Brendan
(@xPlastikx) reported
@SonyRewards I can’t login with my PSN account. Help!!
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carrot scraps
(@CarrotScraps) reported
@Godsslave777 @PlayAvengers Lmao that’s just not true. Cyberpunk only gave refunds after they were forced too. Remember after their game was pulled from PSN? Clearly Avengers wasn’t broken enough for that. Plus Avengers had an open Beta so you had a clear idea of what the game would be like before launch
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Deepanshu
(@Deepanshu081289) reported
@AskPlayStation I am trying to buy a game and keep getting the “An unidentified error occurred. Try again in a few moments” error. I tried the console, app and website and I keep getting the same error. Could you please help?
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ToshiaFly
(@ToshiaFly) reported
@AskPlayStation I purchased pga 2k21 in my ps4 and received an order number but have no link to download. Please help! When I try to go back to the PS store on the ps4 and add to cart again the error is ‘this game is not available... (WS-43699-1)’ please advise.
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jerry hargrove
(@jerryhargrove17) reported
@PlayStation can you all please find someone to fix the error code on your system and game freezes upgetting old to restart the game and error code. Code 100005e3ca736f59a804b
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Baby Flight
(@FlightAirYatta) reported
@JayDubcity16 It's simple THEY should have made a PlayStation 5 version or Xbox Series X. Instead GREED was the issue here. CD Project Red wanted that PlayStation and Xbox money and they already made that shitty version for no reason lol
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Fcbreeze
(@FcBlayzin) reported
@PalumboBill @PlayApex @PlayStation I had to in pc, and I haven’t had a crash so far 🙏
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Breanna Brady
(@kyra412) reported
@AskPlayStation Unfortunately it is not working properly even though I followed instructions