Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (52%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oklahoma City |
Online Play | |
 Compiègne |
Sign in | |
 Milan |
Online Play | |
 Chepstow |
Sign in | |
| Ferrara |
Sign in | |
| Valley Stream |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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rinash
(@wolv0303) reported
@AskPS_UK @VahidHelac Those guys are clueless. I have the same problem. I cannot upgrade to the ps5 version
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# J
(@JHeindryckx) reported
@anthony_sdc @PISamuray By that I mean like no weird problems or technical problems ...those crashes are a pain in the ***. And visually it's beautiful ... No muddy **** like og playstation and xbox , last update fixed some weird ****
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Al Dunne
(@aldunne) reported
@AskPS_UK hi can you help please, unable to login to PSN from PS4 since this morning. Error code WS-37400-4 which appears to have been a problem for many users recently. Can log into PSN account on mobile data but not via WiFi. Appreciate your help resolving
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rob houston
(@mr_rob_base_21) reported
I can’t sign into my PlayStation account and EVERYTIME I try to chat with PlayStation something always disconnect us and I have to wait another day! I can’t sign into my PlayStation account and I don’t know what to do @AskPlayStation
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arthur
(@arthur29935774) reported
@AskPlayStation Need help! I have been trying to contact the Brazilian Support service for two days to refund @CyberpunkGame ! I demand an answer, thanks in advance!
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Fardin Djawid
(@FDjawid) reported
@EAHelp Good day, I have a problem with my email address. My PSN account (which I use every day) is linked to an EA account that I no longer have access to because it is a deleted email and I cannot log in it anymore. I tried use the help desk but it says the servers are down
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Mr Photo
(@MrPhotoGaming) reported
@AskPlayStation Having a built in mic is great, too bad choosing NOT to include your mic's audio in Broadcast is broken and will ALWAYS trasmit your audio unless you mute that wonderful mic! #FixYourMicPS5
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Zer0 DeLuna - Celebrating Xmas Early 🎄🐝
(@zer0_of_spades) reported
@AskPlayStation Hi, I was on my PS4 and suddenly this morning it kicked me off saying my account was locked Attempts to sign in have failed and when I sent an email to change my account it said my birthday and security questions had the wrong answers It won’t send any more emails
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Crusi-Land
(@0Crusiver1) reported
@AskPlayStation Good-Morning. I'm having problems as it relates to my 2-step verification. I no longer own nor remember the number of the phone I used. As such, I can't access my psn account.
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michael griffith
(@jakejumpman) reported
@AskPlayStation Why are you selling faulty software and refusing to issue refunds? I purchased Cyberpunk 2077 on the Playstation Store and it is unplayable on your platform.
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FOR DEMACIA!! 🇵🇭
(@jarvanthe4th_) reported
@AskPlayStation hi i cant create a psn network account. It says "an error has occurred" on step of creating online id . Hope u can help me thanks
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JT
(@J_T93) reported
@SquareTheBear1 @AskPlayStation Hi, how did you fix this? Mines also doing it 😩
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Ruben Avila
(@nemessix) reported
@AskPlayStation I have problems with dualshock when I am on the remote control on my pc, the L2 and R2 are disabled. help!!!
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Robyn Goodfellow
(@RobynStories) reported
@TheTeshTube I want to play, I really do, but should I wait until I can find a new console (Xbox One X be broken) or just buy it for PlayStation 4?
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Tee
(@Triscut9) reported
from
Boston, Massachusetts
Yo @PlayStation can you fix whatever you did to the ps5 WiFi ASAP. Having to restart a 45gb download 4 times (that takes 6+ hours cos you’re capping speeds too) because it keeps timing out and then getting stuck is unacceptable.
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Emmanuel Lagumbay
(@EmmanDaBomb) reported
@AskPlayStation I'm still suspended. I spent 6 months of quarantine without a PS4, so this isn't REALLY that big a deal. I'm just shocked that a $29.99 justified chargeback due to backend issues doesn't allow a player access to ANY of their digitally purchased titles. Doesn't sit right to me.
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Ask PlayStation UK
(@AskPS_UK) reported
@MatthewRyall3 If the basic troubleshooting steps haven’t worked, you may need to open the PSN ports on your router. Please try opening the following ports. TCP: 80, 443, 3478, 3479, 3480 UDP: 3478, 3479 If you’re not sure how to do this, please contact your Internet Service Provider.
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➠ ibrahim ali.
(@EastsideNaji) reported
I have proof of every accusation is false so while you deal with your little escalation department I’m gonna look up other people having the same problem and see what we can create @stockx @PlayStation
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Jjustliv
(@jjustliv) reported
@PlayStation how many errors does cyberpunk have ? Not enjoyable £50 down!
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דוד
(@porgcupinetree) reported
@AskPlayStation Not seeing any message error just only able to play the PS4 version when the disc in the console and being asked to pay for the PS5 version. I tried users from both the US and Israel and in both stores I was asked to pay the full price for the game and not being upgraded.
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Laith
(@LaithAiko) reported
@AskPlayStation What is going on? All my streaming apps on my PS5 have been crashing all morning. Restarting the PS5 temporarily fixes it and they all crash 30 minutes later.
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dukk-peperss3
(@HugNiubo) reported
@AskPlayStation I have error code CE-100005-6 on ps5 when installing GTA5. I need help.
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John 117
(@CortanaToes) reported
@AskPlayStation @Helios790337443 don't DM me a link to ''end'' the support you haven't even given me yet just to get me to go away, I want a refund for cyberpunk the game is broken
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Nebula Devourer
(@NebulaHurricane) reported
@TheSegajorn i can see that as playstation wanted games and since they didnt have a monster collecting game since nearly all of them are on switch they thought. theres this one game that hasnt came out yet lets try to sweet the deal. . but no had to ruin a good idea on paper with stock issues
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BMXRev
(@BmxRev) reported
@VGC_News It should’ve never gotten certification from Sony PlayStation! It crashes every hour it feels like on my PS5! Rendering issues are bad! It’s a great game though! It just has horrible performance
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Jjustliv
(@jjustliv) reported
@AskPS_UK @AskPlayStation @PlayStation how many errors does cyberpunk have ? Not enjoyable £50 down! Refund maybe ?
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Randy M
(@Spacin247) reported
@AskPlayStation Got a PS5 last week and am having issues with the DualSense controller. When you press up on the left analog stick, it does a half circle to the left before going up on screen. Can you provide any help. Already did the online troubleshooting step with no help.
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Rickman
(@ExtremeRickman) reported
@Janeczek13 @SeanOzz @PlayStation I jumped straight into Miles with no issues, personally and it’s much shorter than Peter Parker so it just made sense to me to play it first
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Jjustliv
(@jjustliv) reported
@PlayStation @AskPlayStation how many errors does cyberpunk have ? Not enjoyable £50 down! Refund maybe ?
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alma miranda
(@almamiranda31) reported
@AskPlayStation i am having trouble logging into my account since i dont have access to the mobile number on file to send the verification code