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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (49%)
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Online Play (36%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fellbach |
Sign in | |
 Dallas |
Matchmaking | |
 Wigan |
Online Play | |
| Seattle |
Online Play | |
| Fuquay-Varina |
Sign in | |
| London |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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OrangeGooberFan
(@GooberLad42) reported
@skelatoragain @ilarcorv @WA_3234 I know that PlayStation didn’t create the character but... Spider-Man is a hundred times more iconic than Master Chief. If we’re going by ones made by PlayStation I’d say Crash Bandicoot and Spyro are more iconic or at least on par with Master Chief
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SuperKoolRaven🆖(7 days)
(@SuperKoolRaven) reported
@PlanetJunkie @ASimpleSample the ps3's online service was completely free and playstation plus was optional now playstation plus is basically mandatory if you want to play any games online on a ps4 and (im assuming) ps5 as well
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RealityCheck
(@Reality47476204) reported
@Asensii20 @PlayStation You support an anti-consumer service where you'll end up paying on average 3x more than an intelligent gamer who purchases their games? Sorry, but with your bonehead statement we're all laughing at you.
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Uknerd2020
(@uknerd2020) reported
@AskPS_UK hi guys, I need to update my phone number for 2SV, as I now can't login to my PS5. Help!
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XeroxUchiha
(@SZerophyx) reported
@PlayStation please and please and please AND PLEASE fix your Minecraft issue I can't PLAY WITH MY FRIEND! So i kindly ask.... please fix it....please I asked once a long time ago and you guys fixed it but now it's back because of the update.
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RealityCheck
(@Reality47476204) reported
@Jewish_Bagel44 @PlayStation Console wars are a good thing, it's called competition. Fanboys however are not a good thing, they're the problem. Factor in Xbox went 3rd party, they're not even part of the console war anymore. They are pushing for a monopoly using an anti-consumer rental service though.
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サバ（inツナ缶）
(@saba_sabaazisa) reported
@PlayApex Why do I get an error when I go to the club screen? The game is playing on the PlayStation 4.
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🐟🌮
(@dbradyf) reported
@PlayStation @tatis_jr Do not buy!! The servers are TRASH right now. They need time to fix their S***
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Matty
(@Matty_mackenzie) reported
@AskPS_UK I have tried all that and the app isn’t installed I’m trying to install it is what the issue is
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Robert Hallett
(@robhallett67) reported
@Leon__RSA @aa9skillz I was told by EA that ffs my PSN was the problem not the servers 🤬
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Orçun Çakır
(@cakir__orcun) reported
@AskPlayStation My external hdd is still working when my PS5 goes into rest mode. Even though, It's not downloading anything. I'm using the same ex-hdd that I've used on my PS4. I've never had the issue. Is it normal? how do I fix it (other than shutting the ports off in restm)
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Cassidy
(@caduqu) reported
@AskPlayStation Hi! I’m trying to request a refund for an unauthorized purchase on my account but when I click the refund request it goes to an error page? Any help would be great. Thanks!!
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Andrea-Italia1995
(@Andrea_Italy95) reported
@dodgerfan79 @SplitSchizophr1 @IGN Truth be told, Xbox Series X is a BEAUTIFUL console, with great services ... But where are the exclusives? Where is the quality on video games? ... Playstation on video games is light years ahead, Xbox doesn't know how to make games. The problem with Xbox is this.
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SayItAintSo
(@_SayItAintSo_) reported
@AskPlayStation please open your customer service lines, it's 10 past 9am.
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Quarantined Box of Wheat Pasta
(@pasta_wheat) reported
@Uniquelyevil @PlayStation Yes it sounds like game had to get re-authenticated with the PlayStation servers. That's a form of DRM, and it is a similar issue with the PS4 currently coined the #cbomb issue.
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The Parappa expert (UJL NOW)
(@SonyPaRappa) reported
PlayStation Sony crash is back, but not parappa?! how could you!!!
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Elay
(@Tactica12345) reported
@CyberspaceNomad @0nWil @IGN Well, u have cyberpunk pfp I'm lucky to own a playstation thanks sony for removing this **** broken game from the store so its help protect people from getting scam by cdpr Microsoft dont even care about that so they keep this game in their store all they think about is money!
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Ryan
(@Birtwell7) reported
@AskPS_UK Yes but why would I need to change anything if I’m having no issue with the internet on my PS4 but I am on my ps5???
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Suspicious DC💙
(@dc_suspicious) reported
@AskPS_UK you guys offer the worst customer service ever. Congrats
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Mystic Marty
(@Iverbure) reported
@UTD_Kofi @AskPS_UK The copying add on is 81 gb now. The game is ******* up my PS4. It doesn’t close properly and when I restart it’s like the game is still open. Every once in awhile it won’t load properly and now I get the report a problem from ps4 thing pop up. Black ops 3 did this to my Xbox too
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SayItAintSo
(@_SayItAintSo_) reported
@AskPlayStation my PS5 controller started drifting on its own. It's been less than 6 months and I'm not even a hardcore gamer. What do I need to do? It's 9:15 am and your customer service lines are still closed on a Monday.
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Andrea-Italia1995
(@Andrea_Italy95) reported
@dodgerfan79 @SplitSchizophr1 @IGN Truth be told, Xbox Series X is a BEAUTIFUL console, with great services ... But where are the exclusives? Where is the quality on video games? ... Playstation on video games is light years ahead, Xbox doesn't know how to make games. The problem is this.
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Amber Robinson
(@missrobinson) reported
@seamus In our house most issues seem to be around daily logins or weekly challenges designed to get gamers logging on daily and spending unreasonable amount of time to achieve goal. We have a no Playstation rule Mon-Thurs but its a constant negotiation 2/2
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PiegonButter
(@pigeonzzzzzzz) reported
@MxnkeyDJay @THEAP99 @PlayStation *broken game crashes making you lose hours of progress* “best $70 bucks I’ve spent all year”
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RealEdoniusGaming
(@RealEdonius) reported
@TwitchSupport @Twitch Hey y'all, is there an issue with Playstation at the moment? My stream disconnected and I can't get it back up. Please help!! 😫🙏
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Zork (TheDork)
(@SoCalZork) reported
It’s been a hot minute since someone tried to steal my PSN account. Account locked cause multiple login attempts at 3am😢 Thank you 2FA. Life saver. 😭
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Baz123
(@Baz1239) reported
@JoshKelly71 @Activision Had same problem , u need to add campaign packs 1&2 ( assuming your on a PlayStation ) . Found the solution on YouTube
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Nigel Pankhurst
(@NigelPankhurst) reported
@AskPS_UK No, all payments have been completed and I can’t raise the issue until I’ve been through PlayStation. But trying to raise this issue isn’t simple as it’s a constant cycle of useless links that do not lead to a way to raise this issue with Sony.
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✨-Skye Adventurer-✨
(@AdventurerSkye) reported
After update it hurts, it use to be that on the psn 3 till I got psn4 and then the huge update was the return...is there a way to fix that? It makes no sense as its sprites but...it hurts my head lol I don't know why..
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matt huffer
(@matt_huffer) reported
@PlayStation pls fix the returnal crash bug, such an amazing game but can’t handle the constant crashes