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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (58%)
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Online Play (29%)
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Glitches (10%)
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Matchmaking (3%)
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Game Crash (1%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Douvaine |
Sign in | |
 Orlando |
Matchmaking | |
 Merlo |
Sign in | |
 Magherafelt |
Online Play | |
 Dublin |
Online Play | |
| Ypsilanti |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Arturo Escobar
(@Spartan42792) reported
@AskPlayStation Hi guys I would like to speak with someone about a refund. Chat you send me the link for chat customer service.
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Y⁰
(@Y45Y0) reported
@lordiewaffles Smyths PlayStation said it was a gpu issue
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💜 yeosang mullet enthusiast 💜
(@xuboowoo) reported
@AskPlayStation can you guys or can you not help with a refund. I am locked out of online chat support cause I accessed it once already. I DMed the screenshot of the error the website gives me. your phone line would not take my call yesterday and is now closed.
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Jeff
(@jdy85) reported
@AskPlayStation Tried that, just brings me back to the error screen
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A
(@Xander_328) reported
@AskPlayStation The region of my PSN account and my card are the same, and the error appeared even though I had already made purchases with this card.
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RevaliX
(@ThatGuyYouHatun) reported
@Treyarch @AskPlayStation Are y’all planning a fix for the nuke town 24/7 glitch. After 1 game it relobbys but for combined arms assault
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Nate
(@nathanbshi) reported
@AskPlayStation Just did, and unfortunately it’s still an issue.
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I wish i was dead
(@WiseTec47) reported
@Kratos_playz @PlayStation @AskPlayStation but this is absurd I don't see the future to know that the game would be totally broken, and on their website it says that I can get a refund if the product is defective and cyberpunk is a walking defect on ps4
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Can't we all just share titties?
(@hotgirlz_x) reported
@DouglasBusby2 @MrDelabee I just said to make you buy the higher console. obviously if Sony approaches the company and says make sure the game doesn't run very well on PlayStation 4. Duhhh have you seen how broken the game is there has to be a reason for that.
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🌷♱🥀
(@Yumaresu) reported
@AskPlayStation it’s impossible to transfer media data to a USB from the PS5. It gives an error code after a few minutes. Please fix.
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Method
(@puzzle_em) reported
8 errors in the last 2 hours. @CyberpunkGame @PlayStation @AskPlayStation how do I get a refund?
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Wayne Conner
(@425phoneman) reported
@AskPlayStation how do I get in touch with a human to fix an account issue?
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Z
(@ZedrykV) reported
@ClickWasTaken @AskPS_UK Yeah I got it fixed but I remember mine had an error code so I just searched up the problem on youtube
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Fraaa
(@FrankieSaracino) reported
@PlayStation fix ur ******* ps4 servers or make it easier to get a ps5
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Richard
(@Dark_Droid_) reported
@Jay90Seven @hhezamj @AskPS_UK Agreed. Battery aint a problem here. I may have stick drift issues though, but I think it's firmware related as a lot seem to be having issues and they've barely been used. It's core PS4 analog if you look at tear downs.
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Raja Pangaribuan XVI
(@MaradathYophy) reported
No. I told them more than words. Early denial. Social Distancing by its good on Friday Ceremony of Moslems on NKRI. I told them I will fix those Hajj mechanism or sys if I have to. We talk PSN it's national programs, but this Haj was not in it. Early denial. You are old hyppo.
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Logan Smith
(@LoganSmith_99) reported
*customer calling the customer service desk at Sam's* "Y'all got the PlayStation 7 in stock?"
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william
(@william85877671) reported
@Cash_Only__ I’m allready glitch out my psn is ll_Roses
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Magma
(@brodie_mcphee) reported
@AskPlayStation hi just followed the problem is the console bc it will cut off controllers and it won’t let them reconnect unless you restart the PS4 and it will do the same again after 15 mins of use
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💜 yeosang mullet enthusiast 💜
(@xuboowoo) reported
@AskPlayStation just like, yes or no. all I want to know is yes or no can you help me with a refund issue because you asked me for my transaction info and I gave it to you
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Mr Slug
(@Mr__Slug) reported
@AskPlayStation When I first turn it on it connects just fine and starts downloading my games but in 30 minutes I get an error message saying no internet connection when I check internet connection it says cant obtain the IP address for my internet
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tahxsik🥱
(@kuruptgodd) reported
@PlayStation @AskPlayStation I’ve been trying to purchase playstion plus for the last hour and it keeps saying it’s not working
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Chris Laroche
(@TheRealCRD1_) reported
@AskPlayStation it says I can’t add funds can you fix that I got a new card and won’t let me add funds
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Hous_Ya_Daddy
(@Hous_Ya_Daddy) reported
@HiAbooki @PlayStation @Wario64 No problem. I would say turn on notifications for him but be warned. He tweets about any game sale all day so it might be overkill for you to do that. Hope you're successful. I got lucky and got both the Xbox Series X & PS5 on launch day b/c of him.
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Planet Randy
(@PlanetRandy) reported
@STAYTRIGGERED20 @The20thOne Wait ..... How can Tina "check" Albert's "PSN" if his is broken and he only has an xBox? Am I wrong...or can you only log in to the "PSN" WITH a PS? I may be wrong, as I don't own a Console.
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Angelica Calderon
(@Kiki_JijiHV) reported
@PJbottoms73 @AskPlayStation wishlist was deleted with the store update, i have the same problem with pc
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sebastian
(@asebastiancast) reported
@AskPlayStation Thanks a lot, I am able to log in to my psn account perfectly, the problem is that my psn account is linked to the wrong activision account, I want to unlink it from that activision account so that I can later link it to the correct account. I would appreciate your help.
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DampLamp
(@OfficialXnoss) reported
@CyberpunkGame @PlayStation I'm enjoying the new cyberpunk2077 but about 10 crashes has happened to me total in the 10-12 hour playtime that I have in this game on the PS5. Even after the new 1.04 patch that was 18GB nothing has changed please fix this im begging you 😔
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Darrin
(@daring_darrin) reported
@AskPlayStation PS5 is updated. When put in rest mode downloads stop and I get an error message. Power save setting is set to stay connected to the internet in rest mode. What's wrong?
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Ris
(@cicadabait) reported
@AskPlayStation May I get some extra help- my problem still isn’t fixed :(