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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (31%)
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Glitches (6%)
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Matchmaking (6%)
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Game Crash (4%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Online Play | |
 Kingston upon Hull |
Sign in | |
| Belfast |
Game Crash | |
| Norwich |
Sign in | |
 Montpellier |
Sign in | |
| Birmingham |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Gorge harvey
(@Myusuf1) reported
@Legacy84 @AskPlayStation I was able to fix mine with the help of Wilber_toolz on Instagram
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Pingas McDingas
(@PMcdingas) reported
@PlayStation Wow that looks cool! The only problem is that I can't find a Playstation VR so...
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Blewis
(@Blewis03128116) reported
@AskPlayStation Ok, is there any other options you guys can provide right now? And can you confirm that rest mode is the main issue for these crashes since that's what i am finding the common issue online
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Chuck Abate
(@Legacy84) reported
@PlayStation is anybody there are you alive does anybody have fingers or a mouth that can call and try to solve an issue with your system you guys don’t care it’s absolutely ridiculous. I purchased your product but none of y’all can call me I called the numbers it hangs up on me
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🏳️🌈
(@mgabrialm) reported
@sojer78 @LeonJoy_ @PlayStation How can a game die when its getting patches and updates trying to fix it
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Chuck Abate
(@Legacy84) reported
@AskPlayStation can anybody that works for your company reach out to me I cannot believe how hard it is to get in touch with a human. You guys have the worst customer service I’ve ever dealt with
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GearHead
(@GeaRHeaD_GaminG) reported
@AskPlayStation I think youre in the running for worst customer service ive ever dealt with.. this is a joke
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Brandon
(@bran_don02) reported
@yashbrahm @AskPlayStation I had same issue with mine. I suggest you contact #phoenix_tools11 on Instagram and WhatsApp +1(812)3240523, they got mine recovered perfectly
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Tommy Hutin
(@laurence_hutin) reported
@AskPlayStation playstation network sign in keeps on failing for me.
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Blewis
(@Blewis03128116) reported
@AskPlayStation I was going to try the rebuild database, but will that be a permanent fix? And will it delete any of my data?
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Chuck Abate
(@Legacy84) reported
@Myusuf1 @AskPlayStation It’s just incredible how they don’t respond and they don’t pick up their phones. I’ve been with Sony forever I also Microsoft and I can tell you that Xbox calls are picked up and all my issues are resolved in the same day
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Chuck Abate
(@Legacy84) reported
@PlayStation someone needs to get in contact with me somebody please PM me or respond because your company sucks at responding you have no customer service at all all the phone lines don’t work and no one cares why buy a PlayStation
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Sourath Dutt
(@DuttSourath) reported
@TheRoshanMenon @OMGitsAliA @PlayStation I have given because of lagging lobbies
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Jake 👑
(@JakeFlake007) reported
@AskPlayStation every time I play call of duty Cold War or destiny 2 they alway freeze and crash then whille it’s frozen my ps5 doesn’t respond and sometimes fully shuts down and turns back on and it’s been doing this everytime I play and I’ve tryed rebuilding the data base
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GearHead
(@GeaRHeaD_GaminG) reported
@AskPlayStation I will not stop sending tweets until i get a response and get my account issue resolved
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GearHead
(@GeaRHeaD_GaminG) reported
@AskPlayStation Your online support is the WORST I've ever encountered. I can't get anyone to respond on your support page. Your "bot" keeps trying to make me change my password. Meanwhile, I have a charge dispute and can't get help. TERRIBLE SERVICE
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Tensa Zangetsu
(@TensaGotGam3) reported
@PlayStation Not paying 60$ bucks for a broken game
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Chuck Abate
(@Legacy84) reported
@PlayStation worst customer service ever I need to speak with a live person WTH!!!!!!!!!!!!
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Gervoh
(@Gervoh106) reported
@fresca_gamba @treystar679 @PlayStation You do care, that's the issue here. You care about the series and the studio so much you're willing to offer them money before they offer you anything but a staged trailer. You're paying for a video right now. But you do you, just don't complain when it comes out in a beta state
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Dryjas
(@Dryjas1) reported
@playrustconsole @Elijah22Sellers fix the glitch where you crash every time you respawn on playstation
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jenn
(@jenn_tetrimino) reported
@AskPlayStation How can I go about recovering my account if I no longer have access to the phone number associated with 2fa? The customer service number redirects me back to the initial menu when calling for help and selecting to speak with a rep. #PlayStation5
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Brandon
(@PixelCanuck) reported
@kankanscreamerz @oliverbcampbell I think my main question is related to hardware. At what point does the market crash so hard there's just no more Xbox or Playstation as brands or hardware anymore.
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GearHead
(@GeaRHeaD_GaminG) reported
@AskPlayStation Your online support is the WORST I've ever encountered. I can't get anyone to respond on your support page. Your "bot" keeps trying to make me change my password. Meanwhile, I have a charge dispute and can't get help. TERRIBLE SERVICE
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Chuck Abate
(@Legacy84) reported
@Myusuf1 @AskPlayStation This is a Sony issue and they need to fix it
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Yahya
(@YahyaAlmuzaini) reported
@AskPlayStation When will this service be available in the Middle East??
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Blewis
(@Blewis03128116) reported
@AskPlayStation Hello so just got the PS5 about a week or two ago and now it crashes often when i try to play games, the sound will start to stutter and cut out and the screen will flash before it crashes, how do I fix this?
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GearHead
(@GeaRHeaD_GaminG) reported
@AskPlayStation Your online support is the WORST I've ever encountered. I can't get anyone to respond on your support page. Your "bot" keeps trying to make me change my password. Meanwhile, I have a charge dispute and can't get help. TERRIBLE SERVICE
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⛩John boogboi Perez⛩
(@Mizuki_evo) reported
@Rainbow6Game is gonna be remembered as a game that could’ve been more but died if they don’t fix this game on all platforms especially PlayStation
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🏳️🌈
(@mgabrialm) reported
@sojer78 @LeonJoy_ @PlayStation CDPR is trying their best to fix it as much as they can. Look at witcher 3 it was buggy at launch but then they fixed it and it turned out to be one of the best games out there
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GOATsWRLD
(@IWon2FarQITA) reported
@PlayStation y’all are the worst company by far this year. There is no excuse to keep players from buying a game they have been saving for a long time. The playstation store is broken and your losing money. Fix your beat *** ****