Playstation Network (PSN) status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

• Sign in (44%)
• Online Play (34%)
• Glitches (18%)
• Matchmaking (3%)
• Hacking / Cheating (1%)
• Game Crash (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

City	Problem Type	Report Time
Comuna 1	Online Play	4 hours ago
London	Sign in	7 hours ago
Nottingham	Matchmaking	23 hours ago
Vic-le-Comte	Sign in	3 days ago
Belley	Sign in	3 days ago
La Fare-les-Oliviers	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PhoenixKai (@PhoenixKa1) reported 9 minutes ago

  @Lord_Karhn @i_prizma @CharOnTwitch Concord we all know what was wrong with that, same with the helldivers PSN issue. Unfortunately there are some issues that we just can't change or win. One is microtransactions and the other is AAA industry prices increases. It is all about picking your battles ones you can win.

• 
  Viacheslav (@Slavandos771) reported 10 minutes ago

  @UFLgame Problem linking the account to PSN.

• 
  li zekun (@li_zekun89811) reported 10 minutes ago

  @StellarBlade Can you fix the bug of PSN binding on PC? This bug lead i can't get the Planetary Drop Suit (Second Platoon) Second Edition in "new game +".

• 
  ColinS (@cstewartsmiley) reported 13 minutes ago

  @BethesdaSupport The problem isnt with the connection or a psn network issue... you can log into the game but it kicks you out as soon as you try to join a cyrodiil campaign. When i hit enter campaign it gives a black screen then punts you bck to the main title screen

• 
  朧月猫 (@oborozuki_neko) reported 14 minutes ago

  @apodvloper @StellarBlade Sorry, I didn’t make it clearly. It's definitely no bug with completing the achievements on any platforms. The issue is that the achievements from the PC platform haven’t been fully synced to PlayStation by psn.

• 
  Danuki 🦝 (@DanukiTheTanuki) reported 15 minutes ago

  @Helldiversmedia #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?

• 
  Sianice Howell-Pratt🏳️‍🌈✨ (@Sianiceee_HP) reported 16 minutes ago

  Hi @AskPS_UK I have a UK PSN account and know my password, but I can't log in because I lost access to my old 2SV phone number and have no backup codes. The AI support requires login to reach an agent, and phone support hasn't connected me. Please help.

• 
  ConsoleHax (@console_hax) reported 17 minutes ago

  this wont work if your firmware is too low... i was able to get the response to change from []?[] to [][][] (not saying how) on 2.50 but its too low for psn unfortunately. it wont connect at all and throws a connection error. i remember this being the same on ps3. it can get to a point where only the profile can be downloaded.

• 
  Jace Haley (@JaceHaley4807) reported 17 minutes ago

  @thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN

• 
  KusanagiLars (@KOFLars012) reported 23 minutes ago

  @FGAnniversaries Better not be affected with require to login to PSN. It's been a bad move.

• 
  Mike (@psy_tempest) reported 23 minutes ago

  @Sarcastic_hubby @videogamedeals The problem this gen is there have been a handful of PS5/Series exclusive games-everything has been cross gen. Just now Sony reported more PSN users are on the PS5 than PS4.

• 
  Domindi Bushido (@InDiDoM) reported 23 minutes ago

  @bum_lao @SatanMagne @MindsEyeGame There are noted gamers in the community who have played (in some cases finished the game) who have shown the glaring issues present there. And the fact that the PSN refunds have started speaks for itself. Are they “fake” gamers because they don’t agree with your perspective?

• 
  Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reported 27 minutes ago

  I am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember

• 
  FooLyConvexShoe (@TanFooLy) reported 29 minutes ago

  @nib95_ @AstroCyborg You are literally celebrating this entirely. Why else would you make this post when there’s been a massive issue with a game on PSN? Why haven’t you covered that? Only Xbox something related you cover.

• 
  𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported 34 minutes ago

  @shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back

• 
  TheColeBrew (@TheColeBrewTv) reported 35 minutes ago

  @BlueberryBirdo Because it was their most successful launch on PC with no region lock. Their original psn strategy was not working. This plus the upcoming Xbox release with Steam pretty much changed their tune. They’re leaving money on table.

• 
  Profiteroles (@Profiteroles12) reported 39 minutes ago

  @PostUp_SOG @Leonthegr4y @CultureCrave i had my PS5 account banned cause i backcharged the hacked charges (they claimed they were legit charges lol) i made a new PSN account and went right back to playing my physical games no problem never got my digital stuff back tho

• 
  KANAN❄️ (@Kanan4real) reported 39 minutes ago

  @YaBoiiiAlexxx @Pirat_Nation I still can't sign in to my PSN on my PS3 cause I refused to download the update because my PS is jailbroken, I need to sign into my PSN to use YouTube and Netflix which are pretty important for me. Is it advisable to go ahead with the update now?

• 
  LightShadowOnyx (@LightShadowOnyx) reported 42 minutes ago

  @Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement

• 
  Israel (@neswquiik) reported 45 minutes ago

  @PlayStation What if they made better quality controls so we wouldn't have to change the joystick due to drift issues?

• 
  Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported 45 minutes ago

  @xXEvilnatXx I’d have to reinstall it again and record it but can do that. all l had was webman mod since l’m not sure how much mods you can get away with using while on PSN. It crashes after pressing sign in pretty much instantaneously.

• 
  Reaper (@RxaperIV) reported 47 minutes ago

  @Azure0Sword @Gjkiugvnk @makemefamous201 I don't actually disagree with them banning their games being sold in countries that don't have PSN. Every publisher does this with live service games but for some reason only Sony caught any flak for it. The real issue, is that PSN SHOULD be made available in those countries.

• 
  that 🥷🏾 you love to hate (@ymnis_v1) reported 47 minutes ago

  @blackheart3488 @Durrtydoesit @dgs_dubbnasty12 God of War - Steam DRM only God of War Ragnarök- Steam DRM + PSN login, no Denuvo Spider‑Man Remastered - Steam/Epic DRM only Horizon Zero Dawn - Steam/Epic DRM (GOG DRM‑free available) The Last of Us Part I - Steam/Epic DRM no Denuvo

• 
  . (@suckafat1ho) reported 52 minutes ago

  @PlayStation I miss PS2 why tf does PS5 have an Error code for everything most trash console ever

• 
  Tincho (@IsTincho) reported 55 minutes ago

  @StellarBlade @Forbes Do you plan to fix the trophy issue on Steam/Epic? The PSN interface runs but the trophies earned do not appear and it actually shows that we are playing Stellar Blade on PC 🤔 I really want to complete the game 100% but I feel like the Steam achievements are not valid.

• 
  -᱾‖⎼✊⸺✊⎼‖᱾- (@SamBtDifferent) reported 59 minutes ago

  @HitmanDMZ Yet to fix your PSN ?

• 
  games and review fan k for some🤲🏻 follow blusky (@jacm2023) reported 60 minutes ago

  @01_IDK_01 i mean…. they literally brought the original to psn classics, & could do more the problem is half the team from eidos are working ok fable, & embracer needs to sell the ip to sony or square or someone who cares about it

• 
  J’s Gaming World (@just_games1984) reported 1 hour ago

  @DetectiveSeeds Sony is offering PSN refunds and their customer support is aware of the performance problems. They never do this which makes me think they are going to pull it from the digital storefront like they did with Cyberpunk

• 
  HighKey (@HighKeyApe) reported 1 hour ago

  @PlayStation Finally, a horror game that lets me fix my terrible decisions before everyone dies.

• 
  Scum🥀 (@ScxmmN) reported 1 hour ago

  @BNGServerStatus need help I wanna link my PSN account to my steam account however my PSN account is linked to the wrong account. Can you help please. I decided to go to console cause of the cheating issue so bad.