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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (45%)
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Online Play (38%)
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Glitches (11%)
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Matchmaking (4%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milwaukee |
Game Crash | |
 Nouméa |
Sign in | |
 Bogotá |
Sign in | |
| Manizales |
Sign in | |
| Ibagué |
Sign in | |
| Nouméa |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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redael
(@redael) reported
@PlayStation @PlayStationEU @PlayStationUK can we please have the option to hide our real names on the login and home screens so just PSN ID is displayed. I'm unhappy to see this lack of privacy option carried over from PS4 to PS5.
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Jake Haegele
(@jakehaegele) reported
@PlayStation So this sucks. I was able to score a PS5 at Walmart. I get home all excited and i go to plug it in, and nothing. I try to exchange it at my local (Hudson Wisconsin) and the person at the service desk tried to say that I broke it and refused to even give me a gift
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Naveen
(@SinghSanghSungh) reported
@RBMX6 @AskPlayStation In the year 2020, there are certainly worse issues. It’s the lack of communication from Sony that is more frustrating than a busted machine.
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M1C0
(@Michael89014741) reported
Spoke to @AskPlayStation service rep again about CE 108255-1. He assures me there’s no need 2 send it back in bc it’s a software issue. The engineers r working on it. No ETA. Same answer given 2 me 5 days ago. We 🤡need to just suck it up n wait.
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Jamie
(@JJStyl3z) reported
@doodlebuggy1234 I might be fairly new to Twitter but how long does it really take @XboxSupport to help with my gift card code problem ( 2 days and counting) otherwise that’s £25 down the drain and it might be time to say hello again @PlayStation after nearly 20 years of Xbox
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Matthewhollis
(@Matthewhollis1) reported
@AskPlayStation @DougieHMFC Can you maybe get someone to address everyone instead of DMs as you’ve got tons of people with the same problem, across multiple titles but mainly all U.K. based. Did someone forget what the date was maybe?
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♠♥♣♦ It's pronounced Dream Vegas♠♥♣♦ 🎮
(@Xdreamxv3gas) reported
A lot of people are complaining about the PS5, yet do you remember, well maybe you don't when the original Playstation was released it had its bugs too. I remember, the screen constantly bounced. So called the number, they sent me a cord for it, fixed the problem
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Robin
(@Robino99) reported
@AskPS_UK hi I'm having issues downloading the AC Valhalla ps5 upgrade from a ps4 disk on ps5. There is no upgrade option appearing?
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Jamie Arron
(@DrJamieArron) reported
@Nomandis @GearboxOfficial @AskPlayStation I am also having the same problem
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Naveen
(@SinghSanghSungh) reported
@Cryptic_Vyper @AskPlayStation The HDMI thing didn’t work, unfortunately. I’ve finally requested an RMA for repairs from Sony, so we’ll see how this shakes out. I have a console with a bad GPU before and the other glitches I saw (not posted to Twitter) indicate a GPU issue.
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Spyros Psarras
(@spyrospsarras) reported
@AskPS_UK @Kev801 Same here... Legion has the same problem as well
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myPotatoGames
(@myPotatoGames) reported
@AskPlayStation my PlayStation 5 controller came defective out of the box. Phone support is not takin any more calls. I have reset the controller, and followed all other prompts on the support website. Still having issues with the controller across multiple consoles. Any advice?
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Bob Demmler
(@BobDemmler) reported
@BeatSaber @PlayStation When the new update dropped, The height of the notes changed. I've messed with settings and moved my camera so many different places trying to get it right. I tested other games and no issue. The blocks are way too low.
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LRVG | Alex
(@alexdarknight82) reported
@LACERZ That sucks, you'll need to login to your sony account through a browser and eliminate the device that is not yours, then set your PlayStation as a primary console. If you can't, then you'll need to contact Sony directly. Hope it all works fine to you, tho! Good luck!
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Han Flamez
(@HanFlamez) reported
@Askplaystation : issue with PS5 disc edition & Miles Morales PS5 disc - after removing the disc ; game seems to uninstall is there a fix ? could i maybe get a key for the digital version ?
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Chloe
(@chloejxde) reported
does anyone know how long it takes @PlayStation to fix a suspension on your account due to chargebacks? Honestly fed up of trying everything to get my account back😭
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Brian
(@brianps456) reported
@AskPlayStation I’m having problems with the new 8.01 update on my ps4.
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nomadski
(@nomadski) reported
@wcdgemini @AskPlayStation Consider yourself lucky you’re not one of the guinea pigs currently beta testing this flakey hardware for you. I’ve never had more problems with a PS than I have in one day with it.
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willemdjansen
(@willemdjansen) reported
@PlayStation fix your god forsaken servers
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B_rookie86
(@B_rookie87) reported
@nikkirxckkkkk @PlayStation Well yeah but one update isn’t going to fix every problem with the console lmao
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val💜⁷
(@ashxhope) reported
@PlayStation Selling an extra #ps5 for the same price I bought it. was meant as a surprise but is just laying around now. shipping isn't a problem. lmk if anyone if you are or know anyone interested. #PlayStation5 #MilesMorales
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Craig
(@Wanizame) reported
@AskPS_UK ps5 keeps deleting my games on ejection error @AskPS_UK please advise ce-106485-4
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Alejandro Muñoz
(@AleMD94) reported
@beaktastic @AskPS_UK I have the same problem!
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stateside2
(@stateside2) reported
@AskPlayStation Where's my PS4 Pro?! Sent to you for a repair. FedEx shows it was delivered and signed for on Monday, but the Service Status shows 'Not Received'. What's going on?
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Mark
(@_marka10) reported
@Dillyygoose @PlayStation @ATVIAssist Did any of you manage to fix this? I have the same problem on launch day in the UK now. Very annoying
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Matthew Mountford
(@thejester2015) reported
@AskPS_UK Fix the uninstall issue
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Neil Flynn
(@Flynnneil) reported
@AntACNH @TheTPrinz @AskPS_UK The problem with being Day One guinea pigs, but it has been out across PACRIM for a week, so probably not too hard for them to add it to their FAQs. Teething problems but hopefully ironed out with a patch. Are you playing your copy now? No issues?
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Hưng Nguyễn
(@nguyentommy4422) reported
@NATE__USA @B4xter2002 @AskPlayStation Same issues, I can only play Astro without error. Any game I have tried all got the error.
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You guys are all so stupid
(@Youguysarealls1) reported
@AskPlayStation Why does my ps5 shutdown when i am playing even after i have rebuilt the database? I have seen so many people with the same issue? Will there be an update?? And you guys won’t even pick up the phone sooo
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Christopher Twiggs
(@RealSalute) reported
@PlayStation Launching a system that's broken? Still cant get a replacement from my local gamestop. #PS5 Was a horrible launch. Should have been pushed back. Replace my system!!! Smh @PlayStation