Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (53%)
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Online Play (33%)
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Game Crash (6%)
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Glitches (5%)
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Matchmaking (2%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Sign in | |
| Ashburn |
Online Play | |
 Barcelona |
Sign in | |
| Irwin |
Game Crash | |
| Coatesville |
Sign in | |
 Nürnberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Sage Kronsell
(@sleyheron) reported
Sooooo... My email got hacked. Fine I'll change my stuff. Oh yes my playstation network account. *Routine* oh ****! So the password I wrote down is wrong. So now I have to try to explain to customer service why I don't have my password or my email available. That's gonna be fun.
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Hibi
(@hibi_tea) reported
@AskPlayStation Once again I'm not able to connect to the PSN and haven't been able to for weeks now. I'm getting error code ws-37400-4. I have tried everything. This issue is now across multiple ISPs. When are you going to fix this?
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Jako Juul Larsen
(@JuulJako) reported
@kidsmoove @PlayStation Just buy a PS5....problem solved....it only costs 399$ ???
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Ryan Luckley
(@Ryan_Luckley) reported
@AskPlayStation I have tried to troubleshoot my PS5 controller online but none of the options are working as my controller is still not working, it was working but is no longer working out of the blue, can you help please
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parkboii.zae
(@itzzaebabii) reported
@PlayStation i keep getting error code SU-42118-6 how do i fix this. your console is trash.
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Rain
(@TheRealRain17) reported
@AskPlayStation @BlueAtlasTweet Same here. Messaged and tweeted at you multiple times about the same issue. got a worthless auto response back and that was it.
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Richard Zerby
(@xtriqer) reported
@AskPlayStation why can't I get support from you people doesn't anyone answer a phone it's impossible for anyone to get a problem fixed anymore these days and takes even longer now with this virus
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PiDDY
(@PiDDY__) reported
@housegroove76 @PlayStation Download it when it's in rest mode. It'll be quicker than it would of your ps was actually on, having said that I doubt it's make a huge difference and I wouldn't wanna do it myself because of the bricking problems that all come from rest mode
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Deiradinn
(@deiradinn) reported
@thegameawards @SuckerPunchProd @PlayStation No way that deserved to win GOTY, too many camera issues, Assassin's Creed like design, and a predictable ending. Really enjoyed it but haters of TLOU2 voting who didn't play either helped Ghost win.
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ً
(@polxrsmindset) reported
@AskPlayStation hello i keep getting this error cod SU-42118-6 everytime i try to update my ps4 to the system software update version 8.01 is there a way you can help me?
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ultimateviper21
(@ultimateviper21) reported
@PlayStation @2KSupport please fix the issue with invite friends to your city. It is extremely annoying seeing the message something went wrong. Next gen lookin pretty wack 👎
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NoTier Tef
(@iKickBullies) reported
@AskPlayStation Is PSN down. When I try sign into my PS5 my phone asks if I tried to sign in when it's my main console and it's been on this whole time. But on my phone it's on the welcome to PS app screen. So it won't log in anywhere but my phone is clearly picking up the PS5
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Ray-T
(@RayT824) reported
Hey @insomniacgames @PlayStation how come Spider-Man Miles Morales on #ps5 crashes in resolution/fidelity mode, but doesn’t crash in performance mode? Issue with the game or is it the PS5 not being able to handle graphics heavy games? Hey @Xbox does #XboxSeriesX have this issue?
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hampydamp
(@hampydamp) reported
@AskPlayStation I’m having trouble with a master account purchase. It doesn’t seem to be allowing other accounts access.
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Next Level Ken
(@kenkukun) reported
@AskPlayStation I'm having trouble logging into the web browser through Chrome. Just gives me this message "A connection to the server could not be established." What's up with the service?
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Rabou
(@Fyrione) reported
@AskPlayStation Hello! I'm having issues logging in to the PS website. It tells me I have 2SV setup. But whatever phone number its setup to I no longer have because I'm not receiving any messages. Please get back to me ASAP! Thanks!
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The Vaunted Gamer
(@TheVauntedGamer) reported
But persists into other games and the main @PlayStation 5 OS until either a reset of the controller or a reboot of the console. I've also played Astro's Playroom, but neither it or any of my PS4 titles have caused the issue, though they're impacted by it once it starts 2/2
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Olly
(@oliverb2106) reported
@AskPlayStation My Playstation Now subscription has automatically renewed which I did not want. I didn’t think this would happen from redeeming a one time code. Can I please have the funds refunded and cancel the subscription as the service has not been used.
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Vyro💞
(@MvpVyro) reported
@Str8Buck614 @alclark12 @AskPlayStation Did you guys get them back I’m having same problem
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Cody Schroeder
(@C_O_D_Y_13) reported
@AskPlayStation I’ve put in like 10 requests to get my PSN account restored and it always tells me a representative will get back to me within 3 days. It’s been 3 weeks. Can I please find out how to fix this and who to talk to that isn’t your ridiculous support website
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Luke Young
(@lukeage_nffc) reported
@PlayStationUK can I ask how do I stop the freezing on the ps5? Is this a PlayStation thing or @EASPORTSFIFA problem? Really appreciate you getting back to me.
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LordAssClap
(@LordAssClap1) reported
@AskPlayStation why is it I’m banned but can’t play the games I bought with my money locked behind my subscription service to you
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callum cable
(@cal5849) reported
@Nakazukii @AskPlayStation Had the same issue got a refund then bought it again weird afterwards it let me preload
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Randy
(@RxndyGordon) reported
@AskPlayStation hi. I got this error when I'm stalling a game (disk) ce-40841-7
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Randy
(@RxndyGordon) reported
@AskPlayStation hi, i got this error when I'm installing a game (disk) ce-40841-7
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PTSD
(@__Mr_Miyagi) reported
Is just my psn that’s not working
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XonyBot
(@MasterChiefGr8) reported
@enrico_kitching @The_CrapGamer At least it's an option, I don't mind some games not working with it, that's understandable. I don't think anyone except the fanboys thought that this will work for every game. It might not be consistent but at least it's a start, I hope that PlayStation gets its someday too.
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Meagull 🥴
(@meagsy3) reported
Anyone else having problem with the playstation app on there phone? #playstation
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Biker Crash
(@CrashSpyroBanjo) reported
@thegameawards @SuckerPunchProd @PlayStation I'm ok with this And even if I wasn't, that would be my problem not an award shows problem Why? Cuz that's how voting and opinions work everyone. If this wins GOTY, cool! If not, doesn't make it rigged for anyone crying about TLOU2
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Liam T
(@YaboyyLegacy) reported
@AskPlayStation my account was banned?? I would like further details on this problem since your guys phone number doesn’t work. Please and thank you.