Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amsterdam, nh 4
Manchester, England 3
Plainfield, IL 3
Hamburg, HH 2
Liverpool, England 2
New York City, NY 2
Dallas, TX 1
Fort Mill, SC 1
Atlanta, GA 1
Köln, NRW 1
Tijuana, BCN 1
Guadalajara, JAL 1
Ashburn, VA 1
Milton, ON 1
Berlin, Land Berlin 1
Warrington, England 1
Miami, FL 1
Reston, VA 1
Peoria, AZ 1
Tulsa, OK 1
Poplar, England 1
Indianapolis, IN 1
Farnborough, England 1
Jersey City, NJ 1
Las Vegas, NV 1
Jacksonville, FL 1
Scunthorpe, England 1
Tonbridge, England 1
Bessemer, AL 1
Shrewsbury, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • fjcallanan Frank Callanan (@fjcallanan) reported

    @ring unfortunately the worst support experience ever. Asking for me to share utility bills???? Or to dismount a 2-year-old unit to authenticate who I am? #poorcustomerservice

  • Geezytaughtme Nat Love (@Geezytaughtme) reported

    @ring y’all customer service team is so ******* bad. This the 5th time I’ve called without getting my issue resolved. And I never got a follow up email from any of them. 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾

  • odokasa odo boni (@odokasa) reported

    @ring hey, do you provide support on here? I’m having trouble with one of your cameras

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    Someone got my garbage cans from the alley and put them back in the front yard where I keep them and @ring ain't seen ****!!

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    SO over this @ring app.. it records and send you notifications WHEN IT WANTS TOO.. my weird *** neighbors walk by my door every 3minutes and my ring hasn't caught ****?!?!?!

  • nishantfb nishant rajput (@nishantfb) reported

    @ring grrh!! Such an irritating customer support, probably the worst in the world. For a 25euros device which is damaged it takes 1.5 hours to be on the call and no solution even after that. I'm getting unsubscribed for sure! Thanks for nothing

  • baddromega Dr. Hideki Omega (@baddromega) reported

    Oh good, my @ring is offline again. How long has it been like this? No clue. Very few purchases have been as regrettable as buying this thing, and it's at just the price threshold that I'd feel bad chucking it, at least until I've decided on a replacement...

  • BoxYourSocksOff BLM ✊🏿 (@BoxYourSocksOff) reported

    Ahhah I did install my @ring correctly per the electrician. Problem was the defunct ring. See… I’m not as dumb as I thought. It worked for a solid 5 minutes before it crashed…

  • w_parsons Will Parsons (@w_parsons) reported

    @ring having an issue with our ring doorbell 2, looking at search results we’re far from alone. A month ago support fixed the issue, it returned the other day and support wasn’t able to do anything but offer a small discount. Issue is hardwired doorbell is showing as on battery.

  • DH5tv 🇺🇦 Nathan Warnick 🇺🇦 (@DH5tv) reported

    @ring and called the police and they were arrested 60 seconds down the driveway right...

  • SC04XXX 54NJ (@SC04XXX) reported

    @ring Hi, I've tried thru the site but it's not working, that video was from the site, as I can't see the payment details in the app, thanks

  • chuckster01995 Charlie  (@chuckster01995) reported

    Hey @ring when my doorbell video goes off and says there’s a person at my front door, I expect someone to literally be at my front door, not a motion of someone walking past the door 50 FEET AWAY. They are NOT at my front door at the point. Sort your **** out.

  • ExplainltToMe Let’s Get Bubble Tea 🏳️‍🌈 (@ExplainltToMe) reported

    @emmagf @NYCTSubway maybe try @ring cameras, anything seems better than the current garbage system 🤡🤡🤡

  • Quidnunciac Quidnunciac (@Quidnunciac) reported

    The post @ring removed was absolutely related to "specific crime or safety issue" regarding a shootout and car accident that killed 3. And I was "Discussing Safety related issues in the community." As the news is attempting to locate witnesses as are the police.

  • SC04XXX 54NJ (@SC04XXX) reported

    @ring hi, I have an issue with my account that needs fixing ASAP as my subscription expires tomorrow and I am unable to update my card in the app, thanks

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