Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Kanata, Greely, Stittsville, Orléans and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna
(@jkathleen_txt) reported
@AboutRogers @Rogers Actions, not words. A half baked apology doesn't make up for 24 hours without service.
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lola
(@lola_1900) reported
@AboutRogers @Rogers No no. We’re not pretending that something that was shut down for over 24 hours is because of a “software” update. You couldn’t have informed ANY ONE of your customers this but you waited over a day? I call bullshit.
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Brock
(@Brock34481089) reported
@Smoke63366353 @schmicosshamee @Rogers Noticed how I didn’t call you an idiot or anything yet you did. Clear sign of no argument. You clearly skimmed, for me I missed out on $225 ish because our company couldn’t get ahold of the guys to tell them where to go.
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Ken Bernknopf
(@kbernknopf) reported
@ConsumerSOS Apparently @RogersHelps has outsourced its customer service to @ubersupport
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Sherri Ray
(@SharkbaitSherri) reported
@AboutRogers @Rogers My phone still has no service
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_grattan_
(@grattan15988165) reported
@RogersHelps I want to know what happened. You can't have such a major outage that impacted so many people and not answer to it. We depend on our wireless service for our businesses and responsibilities. Thus is very substantial. Please provide an answer @Rogers @RogersHelps
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Andrew van Niekerk
(@Andrew_vNiekerk) reported
@Rogers @RogersHelps Mobile service has finally been restored after 24 hours, but I'm still without TV/Internet, which went down at the same time. All while trying to WFH. If this isn't a strong argument to decouple my mobile & home internet providers, then I don't know what is..
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𝓙𝓾𝓼𝓽𝓙𝓮𝓷𝓷𝓪🇨🇦 🇮🇪
(@_Jenna_bee) reported
@DavidG001100 @franticmonkey @RogersHelps Its the principle David, if 15 million customers make them refund a few bucks, it adds up so they feel it. If everybody just sucks it up what reason does rogers have to improve?
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Ashley 🐎🐝
(@TCEquine) reported
@Rogers despite the message the problems have been resolved, I am still having trouble with two of my lines. Both will not allow me to roam on other network which I rely on as their is large gaps in service in the area o work and live. Is this a known issue?
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Syed sharfuddin balk
(@SyedBalk) reported
@PeelPolice @Rogers This is ridiculous in developed country.govt must take stern action and give customer $30 rebate relief.all customers faced mental torture with pandemic