Rogers

Rogers Outage Report in Richmond Hill, York, Ontario

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The latest reports from users having issues in Richmond Hill come from postal codes L4C, L4E and L4S.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond Hill, York, Ontario 05/15/2024 13:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Stouffville, York, Richmond Hill, North York, Scarborough, Woodbridge, Maple, Vaughan, Rexdale, Downsview, Thornhill, King and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • tmleafs26 Unknown (@tmleafs26) reported from Toronto, Ontario

    @RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    @rogers and @rogershelp where are you??? Connection is down and you are asking us to verify the modem??? You must be kidding !!!!

  • travellingbelle Angela 🇨🇦 (@travellingbelle) reported from Toronto, Ontario

    @RogersHelps @rogers the internet is down in the west end of Toronto. I’m in Rockcliffe - Smyth and it’s been out for at least 20 minutes.

  • dirani24 DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • billybob476 Joe Mastroianni (@billybob476) reported from Toronto, Ontario

    @RogersHelps internet down in south etobicoke? (Browns line/Horner)?

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @RogersHelps Your service is a bad joke.

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @RogersHelps - is there a problem with internet at M8V? Several of our neighbours (and ourselves) have no internet/wifi

  • salarabdulbaki Salar (@salarabdulbaki) reported from Toronto, Ontario

    @RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

  • MDee14 MDee14 #BLM (@MDee14) reported from Toronto, Ontario

    Any update on this outage @RogersHelps ? No service since 4pm ET

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    Hello @rogers and @rogershelps where is the internet connection?!?! Such a poor service and delivery. That’s what happens when you don’t have competition. This should not be allowed!

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps @Rogers I had to end the Rogers Live Chat. That was among the most painful customer service experience ever.

  • ravyalo nakato_annohr (@ravyalo) reported from Toronto, Ontario

    @RogersHelps Waiting for an hour for technical support through chat and no agent available and I called automated just hang me up..

  • JaimeeJakobczak Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps any update or ETA for service to be back

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps @rogers we don’t have all the service and this happening again

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • sunitadoobay Sunita Doobay (@sunitadoobay) reported from Toronto, Ontario

    @RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!

  • torontojazzbrat Lori Pollard (@torontojazzbrat) reported from Toronto, Ontario

    @Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps Lipimoni from Vancouver is not very good sorry to say. Some system issues on her end……super painful. Trying to add @TvCrave and @rogers website is not able so Rogers Live Chat. Something should take 5 minutes TOOK waaaayyyy too long. She’s gone again…..

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pinchrunner77 Mel (@pinchrunner77) reported

    @Rogers @RogersHelps Do you even have an explanation for why Ignite TV worked fine yesterday, and no issues until around 530pm EST today!?

  • maryruiter1962 mary (@maryruiter1962) reported

    @RogersHelps @SlikMGC1 They know. They just don’t care. Zero customer service 🙄

  • pamjb1 Pam B (@pamjb1) reported

    Hey @Rogers @RogersHelps you forced Ignite on me and since #rogersoutrage it hasn’t been working. What’s the ETA on getting service back?

  • Western_Neb Neb B. (@Western_Neb) reported

    @RogersHelps tv down in London again

  • rhewson20 Robin Hewson🇨🇦 (@rhewson20) reported

    @RogersHelps Clearly the Rogers trouble is not over. N5P - Internet very spotty and Ignite TV unwatchable. Look at Downdetector. Same thing happening all over Ontario and beyond.

  • SteveA1976 Steve (@SteveA1976) reported

    @RogersHelps @Rogers ignite tv is terrible again today, can I kindly get an update or should I just move my 500$ per month services elsewhere?

  • maryruiter1962 mary (@maryruiter1962) reported

    @RogersHelps I was on the phone for 2 1/2 hours today with them. They tried to tell me my internet was working. Finally got that fixed. Into day four now and my ignite is down again. Seriously @Rogers get it together #rogersigniteoutagain #rogersfail #RogersOutage2022

  • danwilliams2 Dan Williams (@danwilliams2) reported

    @RogersHelps I have been waiting for the latest episode of Better Call Saul and it is completely unwatchable. It pauses and the sound cuts out. Get your act together Rogers this sucks.

  • DaleV73 Dale (@DaleV73) reported

    Currently paying full price to watch a slideshow on my TV. Are you planning to compensate all Ignite TV users for this garbage service? Because 2 days compensation isn't cutting it. This is ridiculous @RogersHelps. And don't tell me to unplug my modem. That's not the problem.

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.