Rogers

Rogers Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2T, N2L, N2J and N2V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Waterloo, Ontario 05/14/2024 22:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Cambridge, Kitchener, Waterloo, Baden and New Hamburg.

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City Problem Type Report Time
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • FidgetSS Fidget (@FidgetSS) reported from Cambridge, Ontario

    Happy 6 month anniversary to the #iPhoneXSMax but yet still no sign from @RogersHelps on activating esim on the @Rogers network.

  • AndyCWood Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • SallySarachman Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • Hipfan4ever Wesley Crawford (@Hipfan4ever) reported from Cambridge, Ontario

    B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

  • CanadianMakerpr Ron M (@CanadianMakerpr) reported from Cambridge, Ontario

    @RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • reg_martin Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AidenPurcell Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • dave_macadian Dave MacKay (@dave_macadian) reported from Cambridge, Ontario

    8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheHowitzer9000 TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • aaron_weddell Aaron Weddell (@aaron_weddell) reported

    Just received my Rogers bill with a whopping $27 credit due to the outage earlier this month. $27!!??? What happened to the promised 5 days of credit!? My 5 days of credit should be $52 @RogersHelps 🤬

  • agent_bubble07 Rita (@agent_bubble07) reported

    @RogersHelps internet out AGAIN...wtf

  • English1French2 Teacher (@English1French2) reported

    @Rogers I just had to waste time talking to a Rogers service rep to ask when we're receiving the 5 day credit as promised. Turns out it'll be on the August bill. Can't your PR team write this update on the Rogers site, so that millions of Canadians aren't tweeting? Too logical?

  • naderonii Deenie K. (@naderonii) reported

    HELLO HI @ROGERS @RogersHelps WHY IS MY INTERNET AT HOME NOT WORKING CONSISTENTLY??? IT'S BEEN LIKE THIS SINCE AT LEAST 4AM I HAVE TO USE MY OWN DATA, IN MY HOUSE, BECAUSE THE WIFI IS CRAP

  • sergedrum Serge Savoie (@sergedrum) reported

    @hockeyesque @Rogers We use Teksavvy for internet only. Cut cable and set up an antenna. I subscribe to F1’s online service (which is fantastic by the way). HNIC on CBC Saturdays and should there be a mid week leaf’s game I really wanna see I walk over to my local and enjoy a draft or 5.

  • hockeyesque @hockeyesque (@hockeyesque) reported

    Please help me leave @rogers How do people get their cable, esp sports?

  • eh_bood D. Abboud (@eh_bood) reported

    @FidoSolutions @fido @rogers my home internet is down AGAIN! 2nd time in a month. Perhaps it’s time to look elsewhere for my home internet, again. 🙄

  • macdor_ump13 Rob Macdonald (@macdor_ump13) reported

    .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?

  • aaron_weddell Aaron Weddell (@aaron_weddell) reported

    Just received my Rogers bill for next month and was credited a whopping $27 for the outage earlier this month. What happened to the $50 credit they promised everyone? Gee, thanks @RogersHelps 🙄

  • bookpublish101 Debbie (Dembiski) Elicksen  🇨🇦🇺🇦🌻 (@bookpublish101) reported

    After having no phone service for 6 days with @Fidomobile after @Rogers promised a discount on everyone's bills after the big blackout (note, my neighborhood was out for a week before that), there is no discount on my bill. Anyone else? Canada monopolies suck.