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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (88%)
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Online Play (6%)
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Game Crash (4%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Sign in | |
 York |
Sign in | |
 Victoria |
Sign in | |
| Trowbridge |
Sign in | |
 Hamburg |
Sign in | |
 Wilmington |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Illuminati
(@RoT_Engineer) reported
@Seethin62504390 @sens249 @OldSchoolRS And there it is. The fact you don't care about the literal community this was targeted to is enough for me. You fully do not understand the issues and you're just crying to cry.
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larrykingery
(@larrykingery1) reported
@BethesdaStudios If you do micro transactions, pay to play, pay stores, etc, Starfield will crash and burn like WoW, Elder Scrolls online, Destiny 2, etc. Successes like Final Fantasy 14 & Old Runescape, only have base game cost, monthly subscription ($10 to $25), and expansion pack cost.
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August Hatherley
(@xhonsex) reported
@SMITEGame @RuneScape @OldSchoolRS Fix console crashing
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sil
(@wagdeeee50971) reported
@TSevier440 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Travis Sevier
(@TSevier440) reported
@JagexSupport I just changed my password and now cannot login through the app or the website. Tried account recovery- got denied within a minute. Now what?
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Fede
(@YourSexyCookie) reported
@SMITEGame @RuneScape @OldSchoolRS Or Persephone’s old minefield, instead of giving player counter play (by granting them the possibility to delete the sprouts by standing on them) you actually DELETE the amazing mechanics and NEVER solved the initial problem because you changed the entire abilities base.
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Saviour Cacciattolo
(@savicacc) reported
@JagexSupport @moltozer You can't honestly expect a veteran player to go through the game rules and start again. There are several cases where a hijacker/hacker use the one appeal, and it is impossible for the real owner to get a chance to explain what the issue was.
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✰
(@aocting) reported
@MumeiILoveYou @JagexAsh @JagexSupport Write a complain to #hectortech1 on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Illuminati
(@RoT_Engineer) reported
@pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Plus the whole flurry of other issues relating to accessible content. They simply weren't prepared to get it done correctly. My point was specifically about ruining based off improper xp gains, since that's what's been mentioned as why people wanted the official modes.
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Tolchyy
(@Tolchyyy) reported
@JagexSupport I don't believe there is any evidence Aman. I was using Runelite and if that's the offence I had no idea but there are many streamers who use that program. I don't feel like this is a very good response from you I need further support on this issue please
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Dave Lotshift
(@SuaveDave3) reported
@0ddCookies @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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nearhell
(@nearhell1) reported
@JagexSupport I've got permanently banned and it says this account is not appealable? I never broken any rules.
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Bencasson
(@ben_carsson) reported
@TSevier440 @JagexSupport I advice you explore the services of ballenfix on instagram regarding your issue because you won’t get any response from customer service
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Hack With Dave
(@hackwithdave) reported
@nearhell1 @JagexSupport Hi! Let's see how we can help. Send us a DM @hackwithdave with some details on what’s happening and we'll take it from there. Also, could you send us a screenshot of the prompt you see when attempting to login ?
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The Seraph
(@TheSeraphz) reported
@Ryan_Star7 @Croupz @OldSchoolRS I don't have a problem with it, I just think they're going about it in an overly complicated manner, and will continue to vote no if this is the way they wish to do it.
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Saviour Cacciattolo
(@savicacc) reported
@RuneScape "Thank you for joining us" and you still banned my account although I explained several times what the problem was.
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James Rakei
(@JamesRakei) reported
@JagexSupport is there a ETA on the client fix for players on AMD? Every hour for the past 2 or 3 weeks I am crashing. Although idc about paying these death costs it shouldn't take this long to fix as paying customers.
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ww
(@taat1390466) reported
@Ganqstah0 @JagexSupport @Jagex Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Andrea de la Mora
(@andreadelamoran) reported
@nearhell1 @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_TECHIE on Instagram to recover your banned account
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Andrea de la Mora
(@andreadelamoran) reported
@Pedomancy @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Dave Lotshift
(@SuaveDave3) reported
@nearhell1 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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Chase Miller
(@WasntMehh) reported
@OldSchoolRS really would like to get my old old account back but it's not working..
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Mark
(@Mark13257710) reported
@OldSchoolRS How about you work on your customer service instead ? Your account recovery system is an absolute shambles! People spend thousands of hours on your game and there is no protection for lost accounts
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nathaniel pillay
(@nathanielpill11) reported
@SMITEGame @RuneScape @OldSchoolRS just want to know each time i play smite when run to character there is stutter or lag which will run skip on them
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Jayson Tiler
(@jaysontiler) reported
@TSevier440 @JagexSupport Why not try #ballenfix on Instagram they can fix issues like that.
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Papa sMurph
(@Pa_pa_sMurph) reported
@doby5_ @OldSchoolRS Post on reddit until your post gets picked up ans becomes popular then you'll have a small chance a Jmod responds. P much only decent customer service nowadays
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0dd Cookies
(@0ddCookies) reported
@JagexSupport Hey @JagexSupport , I've just been looking into sending a ticket in, but can't find the relevant part in support to do that, I don't want to send it in as an account issue - for example I've not been muted or banned, could you point me in the right direction please?
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Illuminati
(@RoT_Engineer) reported
@pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Yes it sure does, that's the issue. The xp locking simply allows any limited account to engage in combat they were never allowed to before. Defensive for pures/zerks (including using controlled weps) but the big issue was 10 hp being able to use combat at all
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Zozma
(@Zozmasf) reported
@JagexSupport @iKerryrs Trash service
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✰
(@aocting) reported
@HCresong @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #hectortech1 on INSTAGRAM and boom he got it all sorted out